FLX UC 1000 with Cisco UCM

Technical Note
FLX UC 1000
Registering with Cisco Unified Communications Manager
Date: June 15, 2015
This technical note gives a detailed description on how to register a Revolabs FLX UC 1000 IP & USB
conference phone with a Cisco Unified Call Manager (CUCM) manually. The FLX UC 1000 can also be
configured using a provisioning server through Option 66.
To perform the tasks described in this document, the user needs to have administrative rights on the
CUCM. While the steps in this document are not difficult, we recommend that a trained CUCM PBX
administrator perform these tasks.
The instructions and screen shots provided here were prepared using CUCM, Version 9; other versions
of the CUCM may differ, though the general procedures are the same.
Revision 1.0
1|Page
FLX UC 1000 & CUCM
Technical Note
Configuring CUCM for FLX UC 1000 Registration
To prepare the CUCM for the FLX UC 1000, a new user needs to be configured on the PBX. This step is
required for any third party SIP device.
To add a user and extension:
1. Login to the CUCM Console
a. Using a web browser, browse to the CUCM. You may first see a page showing the available
applications. Click on the CUCM link.
2|Page
FLX UC 1000 & CUCM
Technical Note
b. You will be directed to the CUCM Console login page. In the upper right corner select “Cisco
Unified CM Administration” and click Go.
c. Enter your CUCM username and password provided by your CUCM administrator. Click
Login.
3|Page
FLX UC 1000 & CUCM
Technical Note
d. Create a Directory Number
From the CUCM Administration page, choose the Call Routing menu and select Directory
Number.
4|Page
FLX UC 1000 & CUCM
Technical Note
e. On the Find and List Directory Numbers page, click Add New.
f.
On the Directory Number Configuration page, enter a new number for the FLX UC 1000. The
examples below use 5041 for the Directory Number. These instructions describe only the
minimum configuration, showing just what is required to complete the registration. You
may provide additional information per your site’s policy.
The images below show the Directory Number Configuration page. The required fields are
marked with an asterisk.
5|Page
FLX UC 1000 & CUCM
Technical Note
6|Page
FLX UC 1000 & CUCM
Technical Note
7|Page
FLX UC 1000 & CUCM
Technical Note
g. Click Save. You may see a “Loading, please wait” message.
8|Page
FLX UC 1000 & CUCM
Technical Note
2. Add a User
a. From the main menu choose the User Management menu and select End User.
b. On the Find and List Users page, click Add New.
c. On the End User Configuration page, enter information for the new user.
In this example the User ID is the same as the Directory Number created in the previous
step.
The User ID and the Password that you specify here will be used when you register the FLX
UC 1000.
Again, note the required fields marked with an asterisk. You can use the default values as
shown in the screen shots below.
9|Page
FLX UC 1000 & CUCM
Technical Note
10 | P a g e
FLX UC 1000 & CUCM
Technical Note
d. Click Save.
11 | P a g e
FLX UC 1000 & CUCM
Technical Note
e. You can now add the new end user to Groups and assign Roles. On the same End User
Configuration screen, see the bottom panel titled Permissions Information.
f. Click Add to User Group.
g. On the Find and List User Groups page, click the checkbox for Standard CCM End Users to
select that group as shown below.
12 | P a g e
FLX UC 1000 & CUCM
Technical Note
h. Click Add Selected.
i. Then, from the End User Configuration screen click Save, which will automatically add the
corresponding roles.
3. Add a Phone Device
a. From the main menu choose the Device menu and select Phone.
b. On the Find and List Phones page, click Add New.
13 | P a g e
FLX UC 1000 & CUCM
Technical Note
c. On the Add a New Phone page, select the Phone Type option and choose “Third-party SIP
Device (Basic)” as shown below.
d. Click Next to proceed.
e. To complete this page you will need the MAC address of your FLX.
i. Using the FLX handset, choose Menu, then select the System Info icon (the large “i”
in the center). Select Bluetooth Info, then Bluetooth Status. The MAC address is the
Base BDA number, which is a 12-digit hex number.
f. Enter the FLX MAC address in the MAC Address field, and complete the required fields as
shown below.
g. You must also specify the Digest User (annotated by the red arrow below). The Digest User
should be the same as the User ID that you specified when creating a new End User in the
previous step.
14 | P a g e
FLX UC 1000 & CUCM
Technical Note
15 | P a g e
FLX UC 1000 & CUCM
Technical Note
h. Click Save.
i. You may see a pop-up indicating that you should click the Apply Config button for the
changes to take effect.
j. Clicking Apply Configuration may show the following page. Click OK to proceed.
k. On the left side of the page it will show that the device has not yet been associated with a
directory number.
l.
Click on the “Line [1] – Add new DN” link.
The Directory Number Configuration screen will appear.
Enter the Directory Number that you specified in step 2 as shown below.
16 | P a g e
FLX UC 1000 & CUCM
Technical Note
m. Click Save.
The Associated Devices will now appear on the Directory Number Configuration page as
shown below.
n. In the upper right corner click the Go button to go back to the Configure Device page.
See the new association as shown below.
17 | P a g e
FLX UC 1000 & CUCM
o.
p.
q.
r.
Technical Note
Associate the Device with the User
Now go back to the End User that you added and associate the new Device.
From the main menu choose the User Management menu and select End User.
Click the Find button to display a list of users, and then click the User ID that you specified
previously. In our example we would click 5041 as shown below.
s. On the End User Configuration page, see the Device Information panel.
t. Click the Device Association button.
18 | P a g e
FLX UC 1000 & CUCM
Technical Note
u. On the User Device Association page, locate the phone that you added by its MAC address
or Directory Number.
v. Click the checkbox for that device, then click Save Selected/Changes.
w. Now you can register FLX UC 1000 with the CUCM as described in the next section.
19 | P a g e
FLX UC 1000 & CUCM
Technical Note
Registering the FLX UC 1000 with the CUCM
Please use the FLX UC 1000 Web UI to register the FLX with the CUCM.
1. IP address of the FLX UC 1000
a. If you are using DHCP in your environment, the FLX UC 1000 automatically receives an IP
address. From the FLX UC 1000 Dialer, press Menu and Info. The IP address (static or via
DHCP) of your FLX UC 1000 is shown.
b. If you are using a static IP address, on the FLX UC 1000 dialer, press Menu and “Settings”,
choose “Admin Settings”, enter the administrator password (default password is “7386”),
enter “IPv4 Settings”. Uncheck “Enable DHCP”. In this menu you can enter the IP address,
Subnet Mask, and other relevant information. Once you have entered all information, select
“Apply”. This will register your phone with the new network settings.
2. In a web browser, enter the IP address of the FLX UC 1000. This will open the web interface for FLX
UC 1000. Enter the administrator password (default password is “7386”).
20 | P a g e
FLX UC 1000 & CUCM
Technical Note
3. On the top of the screen select the “Gears” icon for Settings, and then select the SIP sub-header.
The following screen will show:
4. Enter the registration info for your CUCM:
FLX UC 1000
Registrar
VoIP Realm
Username
Password
User ID
CUCM
<CUCM IP address>
*
User ID on the CUCM configuration
Password on the CUCM configuration
Directory number of the device as configured on
the CUCM
21 | P a g e
FLX UC 1000 & CUCM
Technical Note
The above image is an example. Though we show realm here as * and Proxy as blank, they can be
configured per the requirements for the network.
5. Press “Submit”.
6. Now select the Transport Sub-header. For TCP/UDP, select the transport protocol you are using. If
using UDP, make sure the box is left unchecked. For TCP, check the box “Enable TCP transport
protocol.”
7. Press “Submit”.
If registration is successful, the dialer will show the user ID at the top of the home screen.
22 | P a g e
FLX UC 1000 & CUCM
Technical Note
If there is a registration failure, the dialer will show that the phone is not registered. Please verify that
the user ID and password are the same as the ones specified when configuring the CUCM. Also, in the
CUCM confirm that the device was correctly set up and associated with the user.
23 | P a g e