over 27 years of catch people caring
Transcription
over 27 years of catch people caring
OVER 27 YEARS OF CATCH PEOPLE CARING Report To The Community 2006 CITIZENS ACTING TOGETHER CAN HELP, INC. Contents CATCH People Care........................................................................................1 Statement from the CEO .................................................................................2 Statement from the Chairman of the Board ....................................................2 27 Years of Service to the Community ............................................................3 Programs & Locations .....................................................................................5 Mental Health Services ....................................................................................7 Residential & Emergency Services .................................................................11 Anna's House - Profiling Our Most Recent Residence...................................13 Developmental Disabilities Services ..............................................................14 Management Services ....................................................................................17 Financial Review ...........................................................................................19 Board of Directors .........................................................................................21 Executive Staff ...............................................................................................23 CATCH People Care Citizens Acting Together Can Help, Inc. (CATCH) has been providing a comprehensive continuum of treatment, training and education, residential, consultation, and family support services to persons with cognitive delays, behavioral health issues, developmental disabilities and substance abuse challenges for over 27 years … and our outreach continues to expand each and every year. We believe that all individuals deserve a caring community, a place to call home – albeit temporary at times – and most important, a level of personal dignity that comes from functioning as independently as possible. In efforts to uphold and fulfill our credo, the CATCH staff of compassionate professionals is dedicated to building bridges within the communities we serve to facilitate programs and services that enrich the lives of our consumers… be it family member, friend or neighbor. 1 STATEMENT FROM OUR BOARD OF DIRECTORS MESSAGE FROM THE CHIEF EXECUTIVE OFFICER CATCH – has been a cornerstone and anchor in the South Philadelphia community since 1979. As a well-established, licensed, credentialed provider of Community Behavioral Health and Developmental Disability Services, CATCH acknowledges its ongoing responsibility to serve and enhance the community at large. CATCH, Inc. reasserts its public commitment to the Philadelphia region to conduct all its programs at the highest level, with the best personnel, utilizing the best resources, creating the most stabilizing environment as financed and enabled by the public grant structures in the Behavioral Health System. Citizens Acting Together Can Help, Inc. (CATCH) has spent the past three decades building its capacity to provide a high level of quality behavioral health and mental retardation services in an ever changing environment. We are a hands-on organization where each person is valued for his/her contribution to the success of the organization. The efforts of our Board of Directors and staff, as well as the steadfast support of our local, Commonwealth and Federal representatives have made it possible to continue to expand our programming and to serve our community. The program orientation of CATCH, Inc. focuses on the global “Recovery” of each consumer whether child or adult. The constant goal of each program is to develop realistic, specific and individualized programs for each person to achieve, to live and to succeed at home, at work, at play and in the evolving course of every critical relationship. Currently, CATCH’s Executive Practices and Procedures are more efficient than ever. Newly designed programs continue to strengthen CATCH’s base of offerings. There are increased efforts toward the employment of the developmentally disabled; the establishment of new programs for monitoring children; new programs for student residents of Girard College; long-term, interventional, emergency and residential programs continue throughout the City; ongoing outreach in consultation to brother and sister agencies and the expanded transportation department specializing in the delivery of residents to medical healthcare providers are just a few recent accomplishments of which we are especially cognizant and proud. Finally, we are ever grateful for the ongoing financial support and partnering that CATCH receives from the City of Philadelphia, Office of Mental Health/Mental Retardation and Community Behavioral Health, Commonwealth of PA, as well as numerous unnamed friends and benefactors. The Philadelphia Behavioral Health System is in the midst of a transformation to a more recovery oriented model. Major changes in our Medicaid System are underway; political lines are being drawn over the future of America's safety-net health care coverage programs. However CATCH has remained focused on improving the implementation of such publicly funded programs for citizens of Philadelphia because we believe that there are a myriad of opportunities yet available for improving the delivery of services. Focusing on strengthening our partnership with consumers - improving quality, decreasing inefficiencies and building system capacity - we continually aspire to enhance the resiliency in the people we serve while meeting our fiscal responsibilities. A great organization is one that delivers high quality services and makes a positive impact on people’s lives over a long period of time. CATCH, Inc. is passionate about helping people and committed to our core values of respect, care, a passion for innovation and integrity. What follows is a snapshot of CATCH, Inc. and its accomplishments over the past two years, as well as an overview of the many services we provide to the citizens of Philadelphia. Edward C. Mintzer, Jr. Raymond A. Pescatore Chairman, Board of Directors Chief Executive Officer 2 27 Years of Service to our Community. Our beginnings can be traced back to the early 1960s when a presidential panel presented a national plan that established a trend away from over-utilization of large institutions and toward community care. A subsequent Act of Congress provided funds to build community facilities, and a network of community-based programs was established in the Commonwealth by the Pennsylvania Mental Health/Mental Retardation Act of 1966. Initially, these programs were offered through institutionbased grantees that were given responsibility for designated areas called "Catchments." In 1979, the program at Thomas Jefferson University Hospital was transferred to a communitybased non-profit organization, Citizens Acting Together Can Help, Inc. The organization’s mission is to care for the vulnerable, honor the life and dignity of all, and engage community in compassionate service and advocacy. At CATCH we promote the concept of recovery and self-determination. The notion of recovery from mental illness refers to a process by which persons create a meaningful, productive life despite the challenges the illness poses (Anthony, Cohen, Farkas, & Gagne, 2002; Deegan, 1988). Self-determination refers to the right of individuals to have full power over their own lives, encompassing concepts that are central to existence in a democratic society, including freedom of choice, civil rights, independence and self-direction (Cook & Jonikas, 2000). Our consumers range from those making the transition from restricted institutional environments, to young children making the sometimes difficult adjustment to school and to the elderly with their unique needs. 3 Our programs are woven into the fabric of the community and work in conjunction with community businesses, social organizations, community centers and schools. It is our belief that the services and supports we provide to people with mental illnesses will lead to a full, productive life with meaning and purpose. While the need for CATCH services grows, the means by which we provide services is constantly changing. National headlines speak of a "crisis in healthcare" and we have been on the leading edge of adapting to this changing environment. Through careful management, CATCH Inc. has been able to administer our funding and payer resources to maximize the quality of care. In many cases, our efforts have resulted in reduced and contained costs. And our administration continues to develop and refine its systems to be accountable and competitive in the cost-conscious healthcare delivery environment of the 21st Century. 4 Programs, Sites & Locations CATCH programs are found throughout the City, and our service sites are woven into the fabric of the communities we serve. Facilities are easily accessible for consumers and their families. CATCH SITES: 6. Residential Program - “Sandy's House” 521-23 Snyder Avenue 7. Respite I Crisis Residence 8th Street & Girard Avenue 8. Liberty House Clubhouse Program 1221 South 15th Street 9. Adult Partial Hospitalization Day Program Adult Psychiatric Rehabilitation 1223 South 15th Street 10. Residential Program - “Anna's House” 1208 South 15th Street 11. Resource Case Management 1413 W. Moyamensing Avenue 12. CRR - 12-Bed Unit - Catharine House 756-58 South 16th Street 13. Moderate Care CRR 1823 South 19th Street 1. Administrative Offices 1409 Lombard Street 2. Children's School-Based Intensive Case Management Program 2630 South Broad Street 3. Children's Services 1417 Oregon Avenue 4. Developmental Disabilities Services 1421 Oregon Avenue 5. Alternative II Day Program Transportation Services Facilities Management Security CRR-30-Bed Unit Step-Down Unit Long-Term Structured Unit Fitness Center 2401 Penrose Avenue 1 8TH ST. SPRUCE ST. PINE ST. LOMBARD ST. SOUTH ST. BAINBRIDGE ST. 13TH ST. SOUTH PHILADELPHIA GIRARD AVE. 7 FITZWATER ST. CATHARINE ST. SPRING GARDEN ST. 5 10 8 4 9 15 14 6 13 7 11 16 3 9 . W S ES PR EX TASKER ST. MORRIS ST. MOORE ST. MIFFLIN ST. McKEAN ST. SNYDER AVE. GREEN ST. 12 1 CHRISTIAN ST. CARPENTER ST . WASHINGTON AVE. ELLSWORTH ST. FEDERAL ST . . ST. WHAR TON REED ST. DICKINSON ST. 6 OREGON AVE. 9TH ST. 8TH ST. 7TH ST. 6TH ST. 5TH ST. 4TH ST. 13TH ST. 12TH ST. 11TH ST . 10TH ST . PORTER ST. EXPRESSWAY U.S. NAVAL BASE 5 8 BIGLER ST. PE NR OS E AV E . 2 5 15TH ST. 2 4 3 BROAD ST. 17TH ST. 16TH ST. 22ND ST. 21ST ST. 20TH ST. 19TH ST. 18TH ST. 24TH ST. 23RD ST. AY . AVE ING NS E YAM MO WALT WHITMAN BRIDGE 14. Adult Outpatient Services Elderly Services 1400 Reed Street 15. School-Based Consultation and Education Program Quality Assurance Unit 1227 South 15th Street 16. Intensive Case Management 1413 Moyamensing Avenue SCHOOL PROGRAMS: 1. Arthur School 20th & Catharine Streets 2. Bregy School 17th & Bigler Streets 3. Girard School 18th Street & Snyder Avenue 4. Jackson School 12th & Federal Streets 5. Nebinger School 6th & Carpenter Streets 6. Smith School 19th & Wharton Streets 7. Southwark School 9th & Mifflin Streets 8. Taggart School 4th & Porter Streets 9. Washington School 5th & Federal Streets GREATER PHILADELPHIA CATCHMENTS • Northwestern Human Services • PATH, Inc. • Northeast Community Center for MH/MR • WES Corporation • Northwestern Human Services of Philadelphia • COMHAR, Inc. • Interac, Inc. • Community Council for MH/MR Inc. • J.F. Kennedy Community MH/MR Center • Hall-Mercer Community MH/MR Center of PA Hospital • The Consortium, Inc. • CATCH, Inc. 6 Mental Health Services SUPPORT FOR CHILDREN, ADULT AND THE ELDERLY The Mental Health Division (MH) Division provides comprehensive psychological, psychiatric and social work services. Through this base service unit function, treatment and other needed services can be coordinated to maximize quality care. OUTPATIENT SERVICES: ASSISTANCE FOR ADULTS AND CHILDREN IN THE COMMUNITY CATCH’s Adult and Children’s Outpatient Programs offer comprehensive treatment and counseling services to any individual within the community. Following an evaluation, a personalized treatment plan is developed offering services such as individual therapy, family therapy, psychiatric evaluation, psychological testing, medication and case management. Drug and alcohol counseling is provided on a consultation basis through agreements with a variety of citywide drug and alcohol treatment programs. CASE MANAGEMENT SERVICES: LIAISON FROM INTAKE THROUGH WELLNESS Case Management Services facilitate the progress of the consumer’s service from the point of intake, and continues throughout their course of service in one of the clinical programs. 7 Both Intensive Case management and Resource Coordination programs are primarily direct care services provided to the chronically mentally ill individuals with a history of multiple hospitalization and non-compliance with existing community resources. Intensive Case Management and Resource Coordination services are designed to ensure access to community agency services and people whose functions are to provide the support, training and assistance required for a stable, safe and healthy community life for the individuals within the designated target population. Intensive Case Managers and Resource Case managers provide the following types of services: linking, monitoring, assessment and service planning, accessing services, utilization, assistance in the utilization of community resources, problem resolution and crisis intervention. KINSHIP CARE CASE MANAGEMENT CATCH’s Kinship Care Program began as a federally funded project designed to expand and enhance the range of services for children and adolescents with serious emotional disturbances in the South Philadelphia Community. Today, Kinship Care operates as one of the premier child and adolescent Intensive Case Management Programs within the City of Philadelphia’s continuum of social work and case management services. Kinship Care Services are open to all children and adolescents in the City of Philadelphia who have serious and persistent mental health issues. Recently, CATCH’s Kinship Care program has been utilized to treat children and families who have multiple complicated psychiatric, psychological and social work issues and who have not been placed into service due to the overwhelming citywide demand for critical care services for children and families in crisis. CONSULTATION AND EDUCATION: ACCESS TO CARE FROM THE SCHOOLS The Consultation and Education Program is a preventative short-term school-based case management service for children experiencing barriers to learning. This service is provided in partnership with the Division of Community Based Prevention Services (DCBPS) of the Department of Human Services (DHS) and Office of Specialized Services (OSS) for the School District of Philadelphia. The service is designed to work with the child experiencing barriers to learning and to support the child and family by facilitating referrals to behavioral health and community services. This program was started eight (8) years ago through a Federal grant that funded CATCH and three (3) Consultation and Education Specialists (C&E’s) serving nine schools in the original South Region of the School District of Philadelphia. The program grew and developed in response to the expressed needs of the Philadelphia public schools; and as a direct result of a high level of cooperation between the District and the child serving systems in Philadelphia. Funding for expansion of the program has varied and included: reinvestment monies from Community Behavioral Health; school, cluster and Area Academic Office funds, special education reserve funds, Safe Schools/Healthy Students funds, funds for Safe and Drug-Free Schools; and ACCESS funds. The primary goal of the C&E is to provide short-term school based case management support and services to children who have behavioral health needs, or are at risk for developing behavioral health issues. Through prevention, they seek to alleviate or decrease the intensity of problems and help families to provide a safe and nurturing environment for their children. The C&E staff provides a broad range of services to children, their families and school personnel, including short term case management, home visits, linkage to behavioral and community supports, referral support, skill building, conflict resolution and anger management. 8 Mental Health Services In addition to serving the child and family, the C&E Program can also facilitate the development and expansion of the schools' capacity to education children and reduce or remove barriers to learning. C&E staff, including supervisors and program directors, provides consultation to educational staff, do training and professional development, and work with educators to promote school wide behavior management programs. Needs assessment and program development are done collaboratively with the leadership and staff of a school. THE LIBERTY CLUBHOUSE: MEMBERSHIP IN LIFE Based on a model pioneered by Fountain House in New York City, more than 30 years ago, the CATCH, Inc. Liberty Clubhouse program one of several “second generation” recovery oriented, vocational rehabilitation day programs. The Clubhouse empowers its consumers (who are called members) because they govern the program with technical assistance and support from the staff. Membership is open to Philadelphia residents who have chronic mental illness. The Clubhouse is a place where members feel at home. There, they meet friends, relax, watch television or videos and receive information in the lounge area. If they wish, members can participate in activities where they learn life and work skills. These include food preparation, secretarial/clerical skills, housekeeping/maintenance, educational services and general computer skills. THE NURTURE A-1 SCHOOL BASED DAY PROGRAM The Nurture A-1 School Based Treatment Program provides comprehensive clinical services to over 180 children in nine different Philadelphia Public Schools. The CATCH Nurture Program is an integral part of the elementary or middle school, supported by the whole school staff and by CATCH. An experienced lead mental health clinician/professional staffs each Nurture A-1 Classroom, supervising at least one to three behavioral health workers. The Nurture A-1 School Based Day Program is a ten-month, school-based calendar program supervised by a full time mental health professional that acts as the Program Director and each school is assisted by a care coordinator, who keeps in contact constantly with the children's families and helps the families access other human services entities. In addition to the Program Director, the care coordinator, the mental health professionals and behavioral health workers being in the classrooms, there is a full-time psychiatrist and a 9 full-time psychologist who are assigned to work with the Nurture A-1 School Based Day Program classroom. In addition, the Nurture A-1 School Based Day Program operates a Therapeutic Summer Camp during the months of July and August. This program allows the CATCH clinical teams to maintain continuity of treatment with those children who will return to the program in the Fall. ADULT PARTIAL HOSPITALIZATION SERVICES The Adult Partial Hospitalization Division has continued to refine its services in order to meet the many and varied needs of our clientele. Our two program sites offer day treatment services to upwards of 100 clients each day, ages 1855. The Alternative II site is located at 2401 Penrose Avenue. The Carlisle site is located at 1223 South 15th Street. Both the Carlisle Street and the Alternative II Day Program have developed a system of services aimed at providing recovery oriented clinical, educational and vocational services for individuals who are determined, via assessment and diagnosis, to be suffering from a persistent mental illness. In addition, these programs provide valuable support with educational and/or employment training experiences to assist consumers in qualifying for other educational goals or gainful employment. ELDERLY SERVICES Elderly Services offers a partial hospitalization program and provides mental health group activities and counseling services to designated area senior centers. The program breaks through the traditional barriers encountered by the elderly when they seek mental health treatment. Any individual, family, hospital or agency that contacts the unit receives immediate attention or referral to the appropriate resource. RESPITE I This 25-bed program, located on the same grounds as the Crisis Residence, serves as the second stop for many consumers in the continuum. Here, consumers are provided with psychiatric, medical and social work services while they begin their journey toward stabilization and reorganizing their lives. Many individuals stay as long as a year or two before moving on to the more community based Respite II. In June of 2002, Respite I underwent a complete and extensive renovation. Utilizing a creative architectural design, the new Respite I stands as a state of the art residential/treatment program that maintains the home-like environment that is essential to the process of recovery. BEHAVIORAL HEALTH REHABILITATION SERVICES Behavioral Health Rehabilitation Services, formally known as Wraparound Services is a comprehensive Clinical Program that efforts to develop a multi-level treatment approach for children and adolescents with complicated and serious emotional problems. BHRS is comprised of a team of professionals who provide a variety of services in a number community settings including the child’s home and school. These professionals provide individual assessment and clinical services along with social support to the child, his parents, his siblings and extended family members. Collaboration and systems co-operation are the core principals of this service that always seems to be in high demand throughout the city. QUALITY ASSURANCE Since 1983, the Quality Assurance department (QA), here at CATCH has been utilized to augment the delivery of behavioral health services for consumers within its Catchment Area. Its primary role is to assist the mental health director along with divisional directors in maintaining compliance with regards to city, state and federal regulations. To achieve aforementioned outcomes QA has expanded its scope, with increase responsibilities towards program monitoring, policy reviews, chart auditing, staff training and much more. Moreover, QA has endeavored to shift its management approach, in efforts to establish a better framework for planning, implementing, and assessing all systems and activities. For QA this shift moves CATCH, Inc. from simply meeting standards and reacting to our environment to developing an organizational climate which promotes preventive and proactive measures as those embraced by the methodologies of quality management. Director of Mental Health Services Director of Adult Outpatient, Partial Hospital & Rehab Services Director of Child Adolescent Outpatient, Partial Hospital & Social Rehab Services Director of Case Management, Outreach & Respite Services Director of Quality Assurance Chief Psychiatrist Intake Assessment Child/Adolescent Outpatient Services Intensive Care Management Services Mental Health Division Quality Assurance LTSR Director 15-Bed Penrose & 16-Bed Respite II, South 15th Street Adult Outpatient Services Child/Adolescent School-Based Critical Hospital Services Adult Partial Hospital Services Resource Coordination Services Child/Adolescent School-Based Outpatient Services Geriatric Partial Hospital Services Training & Education Kinship Care, Case Management Services EPSDT Wrap Around Services; Respite I Social Rehabilitation Services Clubhouse 10 Residential and Emergency Services COMMUNITY RESIDENTIAL REHABILITATION These fifty eight beds located at three different sites in South Philadelphia embody the concept of Recovery. It is in these residential programs where consumers are taught the necessary skills which enable them to meet their individually specified goals and move on to a more productive life while still dealing with a major mental illness. T.McS. “Living at the CRR makes me happy. I have a nice room, the food is good and I go next door to day program. I am now attending classes for my GED and am proud of myself.” R.W. “Staff encourage me to become more independent and to explore my options for vocational/educational training. I am now attending OIC five days a week.” While living at these sites, consumers work on issues such as money management, budgeting, social/conflict resolution, vocational and educational needs along with any other area the consumer needs in an effort to achieve their goals and become a productive member of the community. Sandy's House - Residential Program 521-23 Snyder Avenue A fifteen-bed residential program designed to meet the ongoing psychiatric need of our consumers. Sandy's House is dedicated to the principle of recovery that is we strive to have every resident reach his/her peek potential. This is accomplished by our dedicated staff working with the clients on areas of the need for medication, budgeting, vocational needs, spirituality conflict resolution and a whole host of areas which will enable the consumer to be successful and live life to the fullest. V.D. “I have been with CATCH for 18 years. Sandy's House is my home. I am in a work program 5 days a week. I had the same job for 18 years. I like helping out at Sandy's House.” CR “I moved from Penrose one year ago. I have been clean and sober for eight years. I think that the support of my peers and staff at the CATCH residences and day programs have been a big help in my recovery. This is a nice neighborhood. I found a church down the street that I have been attending.” 11 Sandy's House is a long term program where clients may stay several years, thus it gives both clients and staff time to work on the many areas which will help them reach their goals. CRISIS RESIDENCE For most of our consumers, the Crisis Residence is the entry point to our Residential Treatment continuum. This eight bed program is designed to meet the psychiatric emergency needs of our consumers and facilitate transfers to longer term programs such as Respite I, Respite II and our CRR Programs. While at the Crisis Residence, each consumer receives a psychiatric and physical evaluation along with prescribed medication from our physicians. These evaluations enable our competent staff of nurses and counselors to make the appropriate referral to the next level of care. It is at the Crisis Residence where the road to recovery begins. RESIDENTIAL AND EMERGENCY SERVICES The CATCH Residential and Emergency Services encompasses a total of 138 beds. Eight are dedicated to our Crisis Residence and the other 130 to our many Residential Programs. All of our treatment services are predicated on the Recovery Model. That is what we strive to have each consumer reach his/her full potential and help them reach their goals by working with them, individually and in small groups. The challenges we face as a provider of these services are many, mainly because funding doesn't always cover our costs. We at CATCH, however, are determined to exhaust every possible avenue to achieve our desired goal which is to help our clients live in dignified residential settings while they continue their journey to Recovery. PENROSE PLACE LONG TERM STRUCTURED RESIDENCE C.S. came to reside at Penrose Place one year ago. She refused to participate in groups and would never attend community outings. This 16-bed program is designed to meet the needs of consumers who in the past would have resided at a State Hospital. It is a service designed to meet the needs of the most difficult consumers within our community system. TLJ came to Penrose Place to live in 2001. She had been in and out of hospitals several times every year for 12-15 years. In addition to her high rate of recidivism, she was totally reclusive and would do nothing except scream and yell obscenities at staff and peers all day. Now she attends community outings and enters her artwork and poetry in art shows and poetry contests which are sponsored by different consumer groups. She had no interest in socializing with others. She preferred to be secluded. However, she now attends community trips and participates actively in music and therapy groups. Persons admitted to the program may stay up to several years which gives the consumer and staff ample time to work on individual goals which will enhance their lives. Director Residential & Emergency Services CRR Director, 30-Bed Penrose, 8-Bed Penrose, 12-Bed Catharine Street, 8-Bed Sigel Street, 15-Bed Sandy’s House Associate Director Emergency Services, 8-Bed Crisis Residence, Hall Mercer Linkage Coordinator Associate Director LTSR and Respite II, 16-Bed LTSR Penrose, 18-Bed Respite II, 16-Bed Anna’s House Associated Director Residential Training, Quality Assurance; Chief Psychiatrist 12 Anna’s House – Residential Program 1208 S.15TH Street In early May 2006, CATCH proudly opened its newest, state-of-the-art residential facility at 1208-12 South 15th Street – Anna’s House – named in honor of Philadelphia City Council President, Anna C. Verna who has been an advocate for CATCH throughout her political career. Anna’s House will serve as home to sixteen consumers who will receive psychiatric, case management and life skills training while in residence. This new location has been designed to provide residents with the comfort and feeling of a “real” home with a dining area looks onto the TV room, with lots of natural light from the adjacent backyard court. 13 The original site, located across the street at 1223-25 South 15th Street, opened in 1987. For many years, it has been the aim of CATCH, Inc. to provide quality housing in a safe environment where an individual consumer can work on the goal of recovery. Anna’s House provides just that environment and more. This new facility enables CATCH, Inc. to extend its reach and enhance the services it provides. Developmental Disabilities Services Director Mental Retardation Services MR Clinical Programs Coordinator ADT Director Specialization is a cornerstone in today’s healthcare system. The Community Mental Health and Mental Retardation System is not foreign to the concept of specialization. Employment Coordinator MR Supported Employment CATCH’s Mental Retardation System has reconfigured and deployed its clinical resources in order to provide: • Work as therapy for young adults. • To serve persons with Mental Retardation and co-occurring disabilities. • Support frail and elderly persons with Mental Retardation confined to nursing homes. Employment Modular Training Day Program MH Supported Employment Enhanced Image Project Employment Crew OBRA MR Senior Citizens Project Job Development WORK - OR - THERAPY The Comprehensive Community Mental Health and Mental Retardation Act went into effect in the 1960s. Since that time the delivery system providing services to persons with cognitive, developmental, and/or emotional disabilities has undergone multiple transformations. Each expansion, each reconfiguration, each new innovative initiative was based upon prior experience serving “clients” with disabilities. Shortly after the dawn of the new millennium CATCH Inc.’s Mental Retardation Division revised its Mission Statement – “To support persons with Mental Retardation and their desire to function as independently as possible in every aspect of life in local community integrated neighborhoods.” 14 In 1990 we expanded our training services from the sheltered and protected confines of our Training Facility to the normal and open environment of public and private businesses. Persons with Mental Retardation desiring to function as independently as possible had staff match their “abilities” to the employers’ “needs”. Work – Jobs – Employment - soon became the mantra of persons with Mental Retardation acquiring the dignity, self respect, and increased independence associated with becoming an employee. CATCH, Inc.’s Clinical MR Training Team soon came to the realization that work is the best therapy for many persons with the dis-ABILITY of Mental Retardation. Prior to the Community Mental Health and Mental Retardation Act, many people with Mental Retardation were locked away in state institutions and were called “patients.” Today many responsible people with Mental Retardation are living and working independently in the community and are called “co-workers” or “employees.” SAVINGS AND SELF ESTEEM Persons with Mental Retardation choosing to become employed benefit from increased independence, self esteem and the dignity associated with having a real job! The taxpayers benefit by saving approximately one million ($1,000,000) in sheltered training program expense over the lifetime of each employed worker with Mental Retardation! During the past 15 years CATCH has assisted more than 155 persons with disabilities put their abilities to work! 15 Adult Training Program CO-OCCURRING DISABILITY Persons with Mental Retardation and co-occurring physical challenges learn to enhance their functional skills in our new training facility. During 2003/2004 CATCH relocated its Adult Training Program to a newly renovated architecturally barrier free facility near the intersection of South Broad Street and Oregon Avenue in Philadelphia. The facility was designed to accommodate the special needs of persons with Mental Retardation who use mobility aids such as walkers and wheelchairs. Able-bodied and mobility challenged consumers with Mental Retardation both work on daily living skills such as; communication, grooming and hygiene, dressing and bathing, cooking, etc. Health and fitness, arts and crafts, music and other leisure activities are combined with safety and basic academic skill training to round out the facility based training programs. The skills acquired in the training program are practiced in the community during numerous excursions to; gym and fitness centers, public libraries, neighborhood shops, restaurants, recreation facilities as well as cultural/sporting events. Aging NURSING HOMES Increased longevity has made the use of rehabilitation facilities and nursing homes common place in our society. Persons with Mental Retardation and co-occurring debilitating conditions are utilizing nursing homes in increasing numbers. Visiting activity therapists involve seniors with MR into the normative activities of nursing homes, plan trips to special events, restaurants, shopping malls, and keep the residents with MR connected to their home community. The vigilance of these staff helps to assure that appropriate nursing home care is provided to the residents with Mental Retardation throughout the five counties of Southeastern Pennsylvania. 16 Management Services Not-for-Profit organizations are held to higher standards of accountability than those in the for-profit environment. CATCH has established a Management Services Division to meet this challenge. This department supports the efforts of the service divisions of CATCH. The direct care staff are free to provide the services that are so vital in meeting the needs of our consumers. Due to mandates by the the Federal Government through the Health Insurance Portability and Accountability Act (HIPAA), the Management Services Division fulfills non-clinical functions that allow for program operations to be conducted within the framework of the current regulatory standards. BASE SERVICE UNIT CATCH is one of twelve (12) Base Service Units within the City of Philadelphia. Base Service Units are geographic subdivisions of the City. The South Philadelphia area west of Broad Street to the Schuylkill River is Catchment Area 2b. CATCH is responsible for those citizens, within that area, who avail themselves of agencies and gatekeepers to assure that appropriate documentation of services are being maintained and accurately reported. MANAGEMENT INFORMATION SERVICES Registration of consumer, demographic, financial and service data are recorded and reported by this department. All reporting of clinical services, for both internal management purposes as well as to satisfy external regulatory demands, is the responsibility of Management Information Systems. CLINICAL RECORDS Clinical Records is an important component of the documentation process. Medical records verify the services and programming history of the consumer. Privacy of consumer’s medical records is strictly maintained but they must be readily ready for immediate use in the event of emergency. INFORMATION SYSTEMS This department is responsible for maintaining the computer and computer networks. Virtually all information flows electronically, hence reliable computing systems are critical to the operations. 17 TRANSPORTATION In order to assure a continuum of care for CATCH consumers, a safe and dependable transportation system is essential. The transportation services are comprehensive and include rides to and from home, to program location, medical appointments and social activities. CATCH’s transportation fleet is very visible in the community. It is part of our marketing and recruitment efforts. FACILITIES MANAGEMENT CATCH utilizes numerous facilities in which it provides services. There are different types of facilities ranging from residential, day program, counseling offices and administrative areas. Each type of facility must be clean, furnished and most importantly be in compliance with local safety, health and fire codes. HUMAN RESOURCES Recruitment, employee benefit management, maintenance of personnel and maintaining records and credentials are the major responsibilities of this department. Regulations have become more stringent concerning privacy of information as well as documentation of the staff’s professional credentials, thus making these items more prominent responsibilities for the Human Resources Department. FINANCE Accountability has transformed the responsibilities of the department profoundly. Aside from the traditional responsibilities of accounting, payroll preparation and billing, the Finance Department must assure compliance with all pertinent regulations that impact upon financial systems of the Agency. Facilities Management performs preventive maintenance services, emergency repairs, performs minor renovations and oversees major renovations that are generally subcontracted to outside vendors. 18 19 FINANCIAL REVIEW Summary, Statement of Revenue, Expenses and Fund Balance for Year Ending June 30, 2006 and 2005 Revenues Grants and Contracts Program Service Fees Other Revenues Total Revenues 2006 $9,083,962 $14,298,298 $249,346 $23,631,606 2005 $9,056,448 $12,769,907 $331,611 $22,157,966 Expenditures Salaries, Wages and Benefits Occupancy Expenses Operating Expenses Total Costs 2006 $16,864,055 $2,858,709 $3,606,710 $23,329,474 2005 $15,276,722 $2,777,592 $3,473,863 $21,528,177 Citizens Acting Together Can Help, Inc. (acronym CATCH) is a not-for-profit corporation providing community mental health and mental retardation services in the designated geographic service area that includes portions of Center City and South Philadelphia, west of Broad Street to the Schuylkill River, and south of Chestnut Street to the Naval Base. Services are accessible to the hearing impaired as well as to those persons speaking languages other than English. CATCH is funded in part under a contract with the City of Philadelphia, Department of Public Health, Office of Mental Health and Mental Retardation. CATCH is an affirmative action, equal opportunity employer. 2005 - 2006 OPERATING AND CAPITAL REVENUES 2005 2006 Salaries, Wages and Benefits. . . . . . . . . . . . . . . . 71% . . . . . . . . . . 72% Occupancy Expenses. . . . . . . . . . . . . . . . . . . . . . 13% . . . . . . . . . . 12% Operating Expenses. . . . . . . . . . . . . . . . . . . . . . . 16% . . . . . . . . . . 16% 2006 2005 Program Service Fees Grants and Contracts Other Revenues Program Service Fees Grants and Contracts Other Revenues 20 Executive Staff Deborah Jardine Assistant Director, Community Residential Rehabilitation (CRR) Services Raymond A. Pescatore Chief Executive Officer James P. Kennedy Chief Financial Officer Henry Bicocchi Associate Director, Crisis Residence Lisa Teagle-Brown Program Coordinator, Respite II John A. Bumbaca Director, Mental Health Services Dorothy Castagno Director, Community Residential Rehabilitation Services Migdalia Dieppa Director, Clinical Services Developmental Disabilities James F. Donahue Director, Residential and Emergency Services Michael Galvin Divisional Director, Adult Mental Health & Social Rehabilitation Services Gwendolyn Gilliam Program Coordinator, Respite I 21 Michael Lewis Director, Program Development Janice M. Lynch Director, Human Resources L. Dennis Oswald Director, Developmental Disabilities Services Barbara D. Pope Manager, Human Resources Michael Rabb Director, Quality Assurance Services Gail Scholsser Associate Director, Long-term Structured Residence John Torrey Divisional Director, Children’s Mental Health & Social Rehabilitation Services Andrew Wasserman Chief Psychiatrist 22 Board of Directors Edward C. Mintzer, Jr., Esq. Chairman Royal E. Brown, M.B.A. Vice Chairman Honorable Matthew D. Carrafiello Honorable Dominic M. Cermele Virginia Hicks Emilio R. Matticoli, Ed.D. Treasurer Rita Rufo Secretary Antoinette Scaruzzi Josephine Stanish Raymond A. Pescatore Chief Executive Officer Daniel H. Saidel, Esq. Corporate Counsel 23 24 Citizens Acting Together Can Help, Inc. Community Mental Health/Mental Retardation Center 1409 Lombard Street Philadelphia, Pennsylvania 19146 215-735-7435 www.catchinc.com CITIZENS ACTING TOGETHER CAN HELP, INC. Report designed by DSC Advertising www.dscadv.com
Similar documents
our Report to the Community
illness refers to a process by which persons create a meaningful, productive life despite the challenges the illness poses (Anthony, Cohen, Farkas & Gagne, 2002; Deegan, 1988). Self-determination r...
More information