MINDSET CARE LIMITED | Annual Report 2014
Transcription
MINDSET CARE LIMITED | Annual Report 2014
MINDSET CARE LIMITED | Annual Report 2014 Contents Chairman’s Message 1 Vision/Objectives 3 Background 4 Jardine Ambassadors 5 Corporate Information 6 Programmes & Activities 7 • Education 7 • Back to the Workforce 9 • Social Enterprise 11 • Fund Raising 13 • Fun Days 15 • Volunteers 17 • Fund Allocation 18 Code of Governance 19 Reserves Policy 21 Financial Statements 21 • Appendix - Financial Statements 2014 Chairman’s Message It has been another fruitful year for MINDSET in 2014. With continued strong support from the Jardine Matheson Group companies (the “Group”), and tireless effort from the Jardine Ambassadors and our mental health partners, MINDSET remained committed to creating a greater impact in the area of mental health through new ideas, initiatives and activities. The Education team focused on communications within and outside of the Group with the formation of a dedicated Communications subteam. MINDSET’s corporate video and posters were updated and distributed to all Human Resource representatives across the Group for dissemination to Jardine employees in Singapore and used in road shows to the public. The MINDSET Awareness Drives and MiniMINDSET Days played important roles in reaching out to more Jardine employees to support MINDSET in promoting mental wellness, and most importantly, to reduce the stigma attached to mental illnesses. Hopefully they will spread the message to a wider circle of family members and friends. The team developed a new MINDSET website to reach out to even more via the internet. Using its Transitional Employment Model, our Back to Workforce team achieved 16 placements out of their original target of 10 placements in the last 12 months. This was made possible through the active support from the Group and the strong partnership from our mental health partners. We have since 2011 created a total of 31 job placements within the Group. More work-related skills training workshops and job visits were organised for the clients to increase their employability. To help our mental health partners’ clients achieve a measure of self-sustainability and to build their self-confidence, the Social Enterprise team brainstormed with new partners for fresh avenues and platforms for the clients’ handicraft items to be showcased and sold. I would like to take this opportunity to thank our supporters for their continual support especially towards our regular events such as the MINDSET Roadshow at CityLink Mall and Shelf Projects at 7-Eleven outlets. The public’s growing acceptance of the clients and their work is encouraging. The MINDSET Challenge 2014, an annual event culminating in a mass run up 33-storey Marina Bay Financial Centre, Tower 1, was a great success with some S$330,000 raised for the Employment Training Centre programme of Singapore Anglican Community Services, which uses a structured and holistic training programme to equip its clients with the relevant skills before placing them out for employment. A big thank you to all the kind sponsors and donors from our partners, business associates and the public. Since the establishment of MINDSET Singapore in 2011, annual pledges and ad hoc contributions from the Group have allowed MINDSET to channel donations totalling S$1.7 million in support of the various mental health projects undertaken by our partner organisations under our Fund Allocation programme. We hope to partner an established mental health organisation in the coming years to fund a long-term flagship project to make a bigger and more sustained impact in mental health. MINDSET Care Limited Annual Report 2014 1 Chairman’s Message (continued) I would like to take this opportunity to thank the Jardine Ambassadors for their passion, dedication and drive which have made our achievements possible. I would also like to express my gratitude towards the Ministry of Health, the Ministry of Social and Family Development and our mental health partners for their unwavering support towards MINDSET. Lastly, a big thank you to the Steering Committee and various sub-committees, our external advisers; Dr Daniel Fung, Dr Ng Koon Hock and Jon Button, our auditors and legal advisers, the participating Group companies for their continued involvement and invaluable contributions, Hong Kong MINDSET, our volunteers, the MINDSET secretariat, and the many others who have contributed in one way or another towards the growth of MINDSET. Alex Newbigging Chairman, MINDSET Care Limited 25th March 2015 MINDSET Care Limited Annual Report 2014 2 Vision MINDSET aims to change people’s attitudes by raising awareness and understanding of mental health issues, as well as providing direct assistance for individuals, families and organisations in need of help. Objectives MINDSET was established to extend the work of the Group’s Hong Kong registered mental health charity, MINDSET Limited, to Singapore insofar as such work is in line with the country’s mental health policy. This will be achieved by raising the awareness and understanding in Singapore of mental health issues, and by so doing, change attitudes towards mental health. MINDSET also supports individuals, families and organisations in Singapore that require assistance in connection with mental health-related matters. MINDSET Care Limited Annual Report 2014 3 Background MINDSET is the Group’s philanthropic initiative designed to make a difference in the area of mental health. MINDSET was established in Singapore on 13th May 2011 as a company limited by guarantee with its governing instruments being its memorandum and articles of association. MINDSET’s initiatives are focused on the following areas: • Education – To raise awareness of MINDSET’s aims and reduce the stigma attached to mental health issues through talks and campaigns, communication collaterals and Mini-MINDSET Days; • Back to the Workforce – To promote social and community acceptance through reintegration and to source for appropriate job openings and work training within the Group; • Social Enterprise – To help our mental health partners’ clients achieve selfsustainability through profit-generating business activities; and • Fund Raising – To raise funds through community and corporate engagement and partnership. In addition, MINDSET also organises Fun Days, which are outings and activities providing opportunities for clients of mental health organisations to interact with the public, and at the same time, providing the clients’ caregivers with the opportunity to take a break from their routine care-giving duties. MINDSET Care Limited Annual Report 2014 4 Jardine Ambassadors The Jardine Ambassadors programme brings together young and enthusiastic talent from all parts of the Group in Singapore to volunteer and drive the Group’s charitable activities. The Jardine Ambassadors are responsible for spearheading MINDSET’s initiatives. Through a high level of involvement in these activities from concept development to implementation, the Jardine Ambassadors contribute to the community in Singapore while enhancing their own organisational skills and personal development by interacting with people from all walks of life. The programme also allows the Jardine Ambassadors to share their business expertise with the charitable organisations. Jardine Ambassadors who have completed their two-year tenure continue their involvement in MINDSET as “Friends of Ambassadors”. The participating Jardine Matheson Group companies are: • Cold Storage Singapore (1983) Pte Ltd / Dairy Farm Group • Gammon Private Limited • Hongkong Land (Singapore) Pte Ltd • Jardine Cycle & Carriage Limited • Jardine Engineering (Singapore) Pte Ltd • Jardine Lloyd Thompson Pte Ltd • Jardine Matheson (Singapore) Ltd • Jardine OneSolution (2001) Pte Ltd • Jardine Shipping Services • Mandarin Oriental, Singapore • MCL Land Limited • Schindler Lifts (Singapore) Pte Ltd MINDSET Care Limited Annual Report 2014 5 Corporate Information Board of Directors Fund Raising Sub-Committee Alex Newbigging (Chairman, appointed 25th April 2012) Robert Garman (Chairman) Alex Tay (Appointed 13th May 2011) Alvyn Ang Robert Garman (Appointed 13th May 2011) Boon Yoon Chiang Steering Committee Internal Advisers Alex Newbigging (Chairman, appointed 12th June 2012) Goh Chye Huat Alex Tay (Vice-Chairman, appointed 12th June 2012) (Education/Communications team) Alvyn Ang (Appointed 12th June 2012) Alvyn Ang Boon Yoon Chiang (Appointed 12th June 2014) (Back to the Workforce team) Steven Foster (Appointed 22nd September 2014) Robert Garman (Appointed 12th June 2012) Goh Chye Huat (Appointed 12th June 2012) Ho Yeng Tat (Social Enterprise team) Robert Garman (Fund Raising team) Galen Goh (Appointed 22nd September 2014) Jason Wen Jess Lam (Appointed 12th June 2012) (Jardine Ambassadors Programme) Freddy Lee (Appointed 14th July 2014) Karen Low Neil McNamara (Appointed 12th June 2012) (Communications sub-team) Lakhbir Singh (Appointed 22nd September 2014) Berg Wat (Appointed 22nd September 2014) External Advisers Dr Daniel Fung Audit Committee (Appointed 12th June 2012) Alex Newbigging (Chairman) Boon Yoon Chiang Jardine Ambassadors Sub-Committee Alex Tay (Chairman) Goh Chye Huat Alex Newbigging Fund Allocation Sub-Committee Alex Newbigging (Chairman) Boon Yoon Chiang (Chairman, Medical Board – Institute of Mental Health) Dr Ng Koon Hock (Psychiatrist – The Psychotherapy Clinic for Adults and Children) Jon Button Company Secretary Ho Yeng Tat Honorary Treasurer Emily Wee (Appointed 2012) Honorary Auditors PricewaterhouseCoopers LLP Jon Button Robert Garman Ho Yeng Tat Honorary Legal Advisers Allen & Gledhill LLP Neil McNamara Dr Ng Koon Hock Corporate information as at 25th March 2015 MINDSET Care Limited Annual Report 2014 6 Programmes & Activities Education The Education team aims to raise awareness of MINDSET’s objectives and to reduce the stigma attached to mental health issues through talks and campaigns, communication collaterals, and organising Mini-MINDSET Days. In 2014, the team worked on editing the MINDSET corporate video, which is used to raise awareness on mental health issues and MINDSET’s new initiatives. The video was shortened into concise clips for each MINDSET initiative in order to keep the content fresh and engaging for audiences. The Education team also updated the collaterals, including brochures, posters and developed and designed the MINDSET Singapore website which provides more details of MINDSET for the public and the Group. The new website is slated to be launched in early 2015. In addition, the team conducted five MINDSET Awareness Drives this year, through lunch talks, targeted at employees of the Group. The participating companies included Dairy Farm, Jardine Cycle & Carriage, Jardine Engineering Corporation, Jardine Lloyd Thompson and Mandarin Oriental, Singapore. The MINDSET Awareness Drives aim to raise awareness of MINDSET as well as to promote physical and mental wellness among the Group. Experts and mental health professionals were also invited to share their insights on mental illnesses, and how everyone can help reduce the stigma attached to mental illness. During the year, the team also organised two Mini-MINDSET Days attended by a total of 60 clients from Singapore Association for Mental Health and Singapore Anglican Community Services and 66 employees of Jardine Cycle & Carriage, Gammon Construction, Jardine Engineering Corporation and Jardine Shipping Services. Moving forward, the team plans to combine four major cross-Jardine Matheson MiniMINDSET Days with the awareness drives, as part of its aim to reach out to more Jardine employees in 2015. The Education team ended the year with an Appreciation Lunch for the Human Resource Managers of the Group to thank them for their support throughout the year and to share their upcoming plans for 2015. The team presented an overview of the different initiatives of MINDSET and appealed for their support to spread word of MINDSET and to encourage their colleagues to volunteer for MINDSET events. MINDSET Care Limited Annual Report 2014 7 Education - Mini-MINDSET Days As part of the Education team’s activities, Mini-MINDSET Days are organised by the respective companies in the Group, together with the Jardine Ambassadors to raise awareness of mental illness and debunk the negative mindsets towards people suffering from mental illness. Such events create opportunities for the Group employees to mingle and interact with clients from mental health organisations. In 2014, a total of 60 clients and employees from three mental health organisations participated in the events. With the involvement from and interaction with the Group employees, clients are able to improve their social skills and enhance their self-confidence while the Group employees are able to empathise and understand people suffering from mental illness. Jardine Cycle & Carriage and Gammon Construction – Make Your Own Terrarium 40 employees from Jardine Cycle & Carriage and Gammon Construction participated in the Mini-MINDSET Day held at the Horticulture Park for 30 clients from Singapore Association for Mental Health. The participants played an interesting game of Photo-Hunt, followed by an enjoyable Terrarium workshop where they learnt to make their own terrarium masterpieces. Jardine Engineering Corporation and Jardine Shipping Services – Ice Cream Making Workshop The three-hour ice cream making workshop was attended by 26 employees from Jardine Engineering Corporation and Jardine Shipping Services, as well as 30 clients from Hougang Care Centre and Simei Care Centre. The event was a great success and concluded with a wonderful lunch and dessert experience from Udders Ice cream. MINDSET Care Limited Annual Report 2014 8 Back to the Workforce The Back to the Workforce team aims to promote social and community acceptance through reintegration and to source for appropriate job openings and work training placements within the Group. The team created 16 placements in 2014 with the active support of the Group and strong partnership from our mental health partners. Using the Transitional Employment Model developed in 2012, these clients were placed on short-term employment within the Group for periods of six to nine months to increase their employability in the open job market. The companies that provided job placements in 2014 included Dairy Farm, Jardine Lloyd Thompson, Mandarin Oriental, Singapore, Jardine Engineering Corporation and MCL Land (with the support of TPS Construction). Besides job placements, the team also organised training workshops to equip clients with necessary skills. In 2014, one of our Jardine Ambassadors, Ang Woon Jiun, who is the Learning and Development Manager of Mandarin Oriental, Singapore, trained the clients and prepared them for job interviews. Topics covered included researching on the company, grooming standards, questions to ask and how to answer potential interview questions. The two-hour workshop also included videos of interviews, discussions and practical writing of resumes in different formats. The Do’s and Don’ts were key takeaways for clients and the trainer shared some HR insights which were very well received. The Interview Skills workshop closed on a high note with role-play involving the clients putting into practice what they had learnt. Another workshop, on Resume Writing, was organised towards the end of the year for another 10 clients already under placement within Jardine business units. The objective of these training workshops was to impart the relevant knowledge, skills and attitude so that they may craft reasonably-presented resumes for external job applications following their stints within the Group. A Microsoft Office Training Workshop was also included under the team’s initiative to have external qualified trainers conduct skills training for clients. The workshop was held at an external IT skills training provider, with a total of 16 clients participating. It is hoped that with the new knowledge obtained, clients will be more proficient to take on administrative duties at work. Qualified trainers conduct skills training for partner’s clients to learn about Microsoft programmes. Interview Skills Training workshop helps to prepare partner’s clients for interviews. MINDSET Care Limited Annual Report 2014 9 Back to the Workforce Job site visits at Dairy Farm were also organised to educate clients and better prepare them on what the actual working environment would be like. The job site visits prepared clients mentally for the working society by showing them the actual working environment they may encounter. MINDSET hopes that with the pre-training and training opportunities and job stint in Jardine business units, clients will be able to seek permanent employment in the open job market. In 2015, the Back to the Workforce team plans to increase the number of placements under the Transitional Employment Model. Clients under this programme will be sent to attend Workforce Skills Qualifications training to increase their skills and employability. The team plans to organise more skills training workshops for clients in various mental health organisations. Job site visit at Dairy Farm Giant store enables partner’s clients to understand the actual working environment. Supervisor explains the daily job duties to the group. MINDSET Care Limited Annual Report 2014 10 Social Enterprise The Social Enterprise team aims to assist mental health partners’ clients achieve selfsustainability through profit-generating business activities. The year was packed with events, starting with the successful shelf projects and annual MINDSET Roadshow. In collaboration with Simei Care Centre, the Mother’s Day Shelf Project was launched in nine 7-Eleven stores islandwide, while the Valentine’s Day Shelf Project had handicrafts sold in 15 7-Eleven stores islandwide. Each Shelf Project lasted an average of three weeks, and all proceeds went to over 45 clients and their families. The annual MINDSET Roadshow at CityLink Mall took place in early June 2014, and benefitted clients from Singapore Anglican Community Services and Singapore Association of Mental Health. The roadshow was an overall success as it attracted members of the public to learn and understand more about MINDSET, the partnering agencies and mental illness. The team also built a backdrop for the shoppers to write notes of encouragement for the clients. A total of more than 450 shoppers visited the booths, and saw a significant number of penned words of encouragement and support for persons suffering from mental illness. The words of encouragement were collated by the Jardine Ambassadors and sent to the partnering organisations for them to disseminate to their clients. The feedback received from clients was heartening with many of them feeling and appreciating the warmth and concern from the general public. Most importantly, this initiative allowed them to feel a strong sense of pride and achievement, as they are able to secure an independent source of income, albeit small, for themselves and their families. The MINDSET Roadshow at CityLink Mall attracts shoppers to the booth and leave a note of encouragement to those suffering from mental illness. Valentine’s Day Shelf Project at selected 7-Eleven stores islandwide. MINDSET Care Limited Annual Report 2014 11 Social Enterprise The Social Enterprise team took part in the Nanyang Technological University’s Freshmen Week roadshows in August 2014 with the booths manned by the university’s school clubs and external vendors. This was the second time MINDSET participated in the event. Two booths were rented for Singapore Association of Mental Health and Club HEAL respectively to generate awareness on mental health and spread the word to the younger generation. The clients were also allowed to sell their beautifully handcrafted products and accessories. The booths which were located in prominent locations led to greatly improved sales, as well as increased the interaction between the agencies and the students. Before the year ended, the Social Enterprise team collaborated with the Fund Raising team yet again to invite mental health organisations to set up sales and display booths at The MINDSET Challenge 2014. In 2015, the team plans to organise two MINDSET Kiosks in heartland malls, one MINDSET Roadshow at CityLink Mall, five Shelf Projects, sales and display booths at University Freshmen Orientation Week and Polytechnic Freshmen Orientation Week and at The MINDSET Challenge 2015. The NUS Freshmen Week welcomes MINDSET to raise awareness on mental health with the students in the campus. MINDSET Care Limited Annual Report 2014 12 Fund Raising The Fund Raising team aims to raise funds through community and corporate engagement and partnership. The Fund Raising team handles organises The MINDSET Challenge on an annual basis. Not only does the team have to work on promoting awareness on mental health, it also raises funds for a selected project of a local mental health organisation. The MINDSET Challenge 2014, a race up 33 levels of the building with individual and relay format, was held at Marina Bay Financial Centre, Tower One in November 2014. This year saw the introduction of the Kids’ Dash category, where the little ones between 7-12 years of age walked or climbed up 11 levels accompanied by their parents. MINDSET adopted Singapore Anglican Community Services (SACS) as the beneficiary for The MINDSET Challenge 2014. A total of S$332,870 raised by The MINDSET Challenge 2014 went towards the running of the Employment Training Centre Programme for clients of SACS. This programme was designed to complement and fill the gap of SACS’ Employment Support Services, using a structured and holistic training framework to equip its client with relevant skills, before they are placed out for employment. MINDSET Care Limited Annual Report 2014 13 Fund Raising The event attracted over 500 attendees, including 225 participants from all race categories (individual male, individual female and team relay). Besides the race participants, the supporters at the ground level were also enthusiastic in their efforts to win the “Best Dressed Team” and the “Best Ra-Ra Team” competitions while cheering their colleagues on. The author of “A Philosopher’s Madness”, Ms Chan Lishan, shared her past experiences of dealing with her own mental illness, and urged the public to be receptive towards clients in the same plight. Audiences were also treated to an entertaining dance performance by the staff and members of SACS. The Guest-of-Honour, Dr Amy Khor, Senior Minister of State, Ministry of Health, Ministry of Manpower and Deputy Government Whip, gave a moving speech on how everyone can play a part in reducing the stigma attached to mental illness, and community integration. This was followed by the flag-off of the mass walk-up, led by MINDSET Chairman, Mr Alex Newbigging, and accompanied by the Group’s management. MINDSET’s Fund Allocation Sub-Committee will be selecting another beneficiary for The MINDSET Challenge 2015 and raise awareness of MINDSET and mental illness. MINDSET Care Limited Annual Report 2014 14 Fun Days Fun Days are outings and activities organised by the Jardine Ambassadors for clients of mental health organisations. Aside from giving the clients’ caregivers a break, Fun Days also aim to enhance the emotional well-being of the clients by giving them the opportunity to interact with the public and for the Jardine Ambassadors to gain a better understanding of the different challenges and needs of the clients. In 2014, four Fun Days were held for clients from O’Joy Care Services, Silver Ribbon (Singapore), Institute of Mental Health and Singapore Association for Mental Health respectively. A total of 182 clients and employees from the four mental health organisations participated in the Fun Days. A Walk in the Clouds 90 clients and caregivers from O’Joy Care Services were treated to an interesting visit to the Flower Dome at Gardens by the Bay, accompanied by 30 Jardine Ambassadors, Steering Committee members and other volunteers. They visited the Cloud Forest, which had beautiful scenic views. A sumptuous lunch was also served at Majestic Bay Seafood Restaurant. As this was the first time most clients visited Gardens by the Bay, they enjoyed themselves thoroughly and were extremely delighted by the unique experience. Downtown Getaway Held at Aranda Country Club, the second Fun Day hosted 28 clients, their caregivers and employees from Silver Ribbon (Singapore), who were served a delectable buffet spread to start the day, followed by exciting indoor games organised by 14 Jardine Ambassadors to get clients warmed up. Clients were also were brought to the nearby Pasir Ris Park, where they played with balls, blindfolds, and engaged in a unique water parade. MINDSET Care Limited Annual Report 2014 15 Fun Days Institute of Mental Health Goes Back to the Wilds 30 clients from the Institute of Mental Health, alongside 19 Jardine Ambassadors, Steering Committee Members and Friends of Ambassadors embarked on a Farm Tour at Hay Dairies. The tour started with the goat farm, followed by a vegetable farm. The third part of the tour allowed the group to feed animals, including frogs, rabbits, guinea pigs, fish and goats. Cooking with Class at Cookyn Inc The last Fun Day for 2014 ended on a delicious note, as 34 clients, caregivers and employees from the Singapore Association for Mental Health went to Cookyn Inc to learn how to make their own pizzas and tiramisu dessert. Clients were first given a short demonstration by the staff from Cookyn Inc to familiarise themselves with the procedures before the hands-on session. Participants were split into four groups before being given the necessary ingredients, and then they proceeded to create their own pizza and tiramisu, closely following instructions from Cookyn Inc staff. After the meal was prepared, participants had the opportunity to savour their own creations. MINDSET Care Limited Annual Report 2014 16 Volunteers In 2014, about 4,000 man-hours were contributed by 40 Jardine Ambassadors. Besides contributions by Jardine Ambassadors, MINDSET saw a total of more than 85 volunteers helping at the events. These volunteers were employees of the Group, student volunteers, and friends and family members of the Steering Committee members and Jardine Ambassadors. In the coming years, MINDSET plans to increase the number of volunteers from the Group, as well as volunteers from the public, schools and corporate sectors. MINDSET Care Limited Annual Report 2014 17 Fund Allocation The purpose of MINDSET’s Fund Allocation Sub-Committee is to assist the Steering Committee in the evaluation of sponsorship and donation requests received from organisations registered in Singapore that may or may not have Institutions of Public Character status, with objectives similar to MINDSET. MINDSET receives contributions from the Group companies to run its activities. Funds from the Group companies are also pooled and contributed directly by them to the selected charitable organisations, alongside any funds raised through the community, corporate engagements and partnerships and public fund raising by MINDSET. This enables sponsors to receive tax deduction benefits, where available. In 2014, MINDSET committed a total amount of S$700,000 in support of two projects, comprising S$500,000 for the initial two years of Creative Mindset Hub by Singapore Association for Mental Health in 2015 and 2016, and S$200,000 in 2015 to the Raintree Sanctuary @ Punggol Wellness Centre by Silver Ribbon (Singapore), in the third year of support. The projects are as follows: Creative Mindset Hub - Singapore Association for Mental Health The programme aims to set up a holistic integrated centre in a more centralised location for easy access. The centre aims to promote integrated services to reduce stigma and enhance acceptance of people with mental illness in the community by utilising visual and performance arts, i.e. art, music or dance as forms of expressive therapy through enhancing emotions, cognitive abilities, motor skills and body movement. The centre also targets to promote supportive network through therapeutic endeavours for both individual and groups, while providing education and training in mental health. Raintree Sanctuary @ Punggol Wellnes Centre – Silver Ribbon (Singapore) The project aims to combat the stigma associated with mental health and encourage treatment by renovating an allocated unit at Block 550 Hougang Street 51 into a Mental Wellness Outreach Centre for the purposes of educating the public on the importance of mental health and equipping them with basic mental health knowledge through training and outreach events. The centre also provides complimentary counselling services to residents with mental health issues as well as their caregivers. MINDSET Care Limited Annual Report 2014 18 Code of Governance MINDSET CARE LIMITED CHARITY REGISTRATION NO.: 201111547C GOVERNANCE EVALUATION CHECKLIST FOR BASIC II TIER PERIOD: 1ST JANUARY 2014 TO 31ST DECEMBER 2014 S/No. Code Description Code ID Compliance Explanation (if the Code guideline is not complied to or not applicable) BOARD GOVERNANCE A Are there Board members holding staff appointments? (Skip items 1 and 2 if “No”) No 1 If the governing document permits paid staff to become Board members, they should comprise not more than one-third of the Board. 1.1.2 Not Applicable No employed staff 2 Staff does not chair the Board. 1.1.2 Not Applicable No employed staff 3 There is a maximum term limit of four consecutive years for the Treasurer position (or equivalent e.g. Finance Committee Chairman). 1.1.6 Complied 4 The Board has an audit committee (or designated Board members) with documented terms of reference. 1.2.1 Complied 5 The Board meets regularly with a quorum of at least one-third or at least three members, whichever is greater (or as required by the governing document). 1.3.1 Complied CONFLICTS OF INTEREST 6 There are documented procedures for Board members or paid staff to declare actual or potential conflicts of interest to the Board. 2.1 Complied 7 No Board member or staff is involved in setting his or her own remuneration. 2.2 Not Applicable 8 Board members do not vote or participate in decision making in the matters where they have a conflict of interest. 2.4 Complied 3.1.1 Complied No employed staff STRATEGIC PLANNING 9 The Board reviews and approves the vision and mission of the charity. They are documented and communicated to its members and the public. MINDSET Care Limited Annual Report 2014 19 Code of Governance (continued) S/No. Code Description Code ID Compliance 5.1 Not Applicable Explanation (if the Code guideline is not complied to or not applicable) HUMAN RESOURCE MANAGEMENT 10 The Board approves documented human resource policies for staff. No employed staff FINANCIAL MANAGEMENT AND CONTROLS 11 The Board ensures internal control systems for financial matters are in place with documented procedures. 6.1.2 Complied 12 The Board ensures reviews on the charity’s controls, processes, key programmes and events. 6.1.3 Complied 13 The Board approves an annual budget for the charity’s plans and regularly monitors its expenditure. 6.2.1 Complied 14 The charity discloses its reserves policy in the annual report. 6.4.1 Complied B Does the charity invest its reserves? (Skip item 15 if “No”) 15 The charity invests its reserves in accordance with an investment policy approved by the Board. It obtains advice from qualified professional advisors, if deemed necessary by the Board. No 6.4.3 Not Applicable 7.2.2 Complied 8.1 Complied 9.1 Complied FUNDRAISING PRACTICES 16 Donations collected are properly recorded and promptly deposited by the charity. 17 The charity makes available to its stakeholders an annual report that includes information on its programmes, activities, audited financial statements, Board members and executive management. PUBLIC IMAGE 18 The charity accurately portrays its image to its members, donors and the public. MINDSET Care Limited Annual Report 2014 20 Reserves Policy MINDSET seeks to maintain a reserve of one year’s operating costs. The amount of reserves will be regularly reviewed by the Board of Directors to ensure that they are adequate to meet its operating needs and continuing obligations. Financial Statements The Financial Statements for the financial year ended 31st December 2014 are enclosed in the Appendix. MINDSET Care Limited Annual Report 2014 21 [This page is intentionally left blank.] MINDSET Care Limited Company No. 201111547C 239 Alexandra Road Singapore 159930 Tel (65) 6473 3122 Fax (65) 6475 7088 www.mindset.com.sg