Bracebridge Public Library Annual Report 2015
Transcription
Bracebridge Public Library Annual Report 2015
BRACEBRIDGE PUBLIC LIBRARY Annual Report 2015 The Bracebridge Public Library is an essential community hub providing everyone with materials and experiences that open minds, explore our world, inspire discovery, entertain and foster lifelong learning. 94 Manitoba Street Bracebridge, On P1L 2B5 (705) 645-4171 www.bracebridgelibrary.ca BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT TABLE OF CONTENTS TABLE OF CONTENTS................................................................................................................................ 1 EXECUTIVE SUMMARY .............................................................................................................................. 2 OVERVIEW .................................................................................................................................................. 3 CIRCULATION AT THE BRACEBRIDGE PUBLIC LIBRARY (BPL) ........................................................... 4 REGISTRATIONS ........................................................................................................................................ 6 COLLECTION DEVELOPMENT .................................................................................................................. 6 RESERVE SYSTEM ..................................................................................................................................... 7 INFORMATION & DIGITAL SERVICES ....................................................................................................... 7 TECHNOLOGY............................................................................................................................................. 8 BEAVER CREEK - MEDIUM LIBRARY (BCM) ............................................................................................ 9 CHILDREN’S SERVICES ........................................................................................................................... 11 VOLUNTEERS ........................................................................................................................................... 13 REVENUE .................................................................................................................................................. 14 2015 FINANCIAL SUMMARY (UNAUDITED) ............................................................................................ 14 HIGHLIGHTS OF 2015 ............................................................................................................................... 15 BRACEBRIDGE PUBLIC LIBRARY BOARD ............................................................................................. 19 BRACEBRIDGE PUBLIC LIBRARY STAFF............................................................................................... 19 -1- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT EXECUTIVE SUMMARY The Library Board hopes the reader of the Bracebridge Public Library’s 2015 Annual Report will obtain a broad understanding of the value of the Town’s library through the figures and narratives used. This summary has been prepared to provide a briefer overview of some of the key issues reported. Growth continues at the Bracebridge Public Library. Circulation at the Library includes material signed out or used in the library, use of databases available online through our website, and items loaned to other libraries. This year saw increases in the use of materials available in the Library as well as electronic resources. Our Children’s Department programs also had a successful year with 5,539 participants, approximately 1,500 more than last year. More adult special events were offered this year which were enjoyed by 235 attendees, significantly higher than the 37 who attended special events in 2014. Book Club, Writers’ Circle, Internet training and other events totalled an additional 519 attendees. A graph showing circulation from 2005-2015 reflects positive growth. (Pages 3 & 4) Knowledge is a mainstay of civilization. Before, during and after one’s formal education, the library is there to provide access to knowledge. To achieve this supporting role, it is important that we have highly skilled and well-trained Librarians who provide information and digital services. The broad knowledge and abilities of our Information & Digital Services Librarians enables them to tackle a wide variety of topics, including the many and evolving technological devices that people bring to the library as they seek assistance with their operation. 2015 saw a 3% increase in the number of assists given by our Librarians for queries dealing with wireless and Internet use. (Pages 7 & 8) Libraries continue to evolve. Since so many people are turning to the latest technology for information, it is only logical that libraries, which have been in the information business for decades, should be among the forefront. We encourage and support the many ways technology has caused our services to evolve. Collections are continually changing to replace or enhance the formats that promote literacy in all its forms. Audio books on CD replaced books on cassette, and the audio MP3 Playaways may someday replace the books on CD. While some thought that ebooks would rapidly replace print material, their popularity appears to be leveling off and remain a supplement to print collections. (Pages 8 & 9) Beaver Creek - Medium Library. The Bracebridge Public Library has had a contract with Correction Services Canada since 1998 to provide library services to the inmates at the medium security institution. Within security parameters, we model the public library with the hope that released inmates, who have developed a sense of familiarity with a public library’s resources, will seek out their community’s library. It should be noted that this contract will be terminated as of March 31, 2016. (Pages 9 - 11) Children and Youth programs at the BPL saw phenomenal growth this year. While figures are one way to measure the effectiveness of our Children’s Department, the best measure can be described by the following scenario in the Bracebridge Library: A five year old boy was in with his mother to select some books. He announced that “reading is boring”. The Librarian took the opportunity to ask him what he liked to watch on television and ended up showing him some of the many books we have about superheroes. This was the catalyst to developing a new reader who now checks out 5-7 books whenever he is at the library. (Pages 11 – 13) Donations reflect community support. Each year we are fortunate to receive donations from many patrons. In 2015, we were also very pleased to receive a donation from the Pittsburgh-Muskoka Foundation; Browning Island Cottagers’ Association; Spinning Reels (a local movie club); and the Friends of the Bracebridge Public Library. (Page 14) The Bracebridge Library is a place to go to explore and discover; to relax and find entertainment; to connect with others or find a quiet refuge; and foster lifelong learning. The “highlights” identify the many ways the library achieved this in 2015. (Pages 15 - 18) -2- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT OVERVIEW “The only thing that you absolutely have to know, is the location of the library.” Albert Einstein (physicist) Once again, the Bracebridge Public Library’s Annual Report contains numerous charts and graphs that give a numerical measure of the library in our community. Most importantly however, is the narrative that describes the way people use this very public facility. The numbers don’t tell the complete story. One person may come into the library, find the item they want, check it out and leave, all in a matter of minutes. Another person may come in and use the public computers for any number of reasons, not check out any library material, but having stayed for an hour. As a knowledge centre, technology centre and most importantly, a community centre, there are a myriad of ways to use this facility. How does one quantify the value of the library to the lonely senior, or a person of limited means who finds a sense of inclusion by spending time in the library, or the parent who learns positive ways to interact with their child and perhaps finds the library to be a respite from, or support for, their daily challenges? The Bracebridge Public Library’s 2015 Annual Report is intended to provide a broad understanding of the value of the Town’s library through both figures and narratives. The collection resources generate the bulk of the year’s activity on a per item basis and have traditionally been used to measure the library’s accomplishments each year. The chart below shows the use of resources at the Bracebridge Public Library (BPL) and Beaver Creek - Medium Library (BCM). These resources, which include material signed out or used in the library, use of databases available online through our website, and items loaned to other libraries, saw a 6.4% increase over 2014. YEAR 2011 2012 2013 2014 2015 Circulation BPL 107,919 113,120 112,622 109,430 110,840 Circulation BCM 16,503 14,951 12,927 14,668 15,364 In House BPL 4,202 5,224 5,173 5,526 6,966 In House BCM 1,721 1,451 576 325 314 Electronic Resource 7,181 9,024 14,307 21,319 27,513 137,526 143,770 145,605 151,268 160,997 1.5% 4.5% 1.3% 3.9% 6.4% TOTAL % Difference A variety of programs also provide data that measure the Library’s goals. Our Children and Youth Services Department programs had a successful year with 5,539 participants. This is commendable considering our small children’s area and a single staff member responsible for the bulk of the activity planning and presentation. Without a designated program room, we have been hesitant to provide adult programs in space that would necessitate closing access to specific collections for patrons. However, we st feel this is a lost opportunity to show people what libraries in the 21 century really offer a community beyond the traditional book-lending. Subsequently more adult special events were offered this year which were enjoyed by 235 attendees, significantly higher than the 37 who attended special events in 2014. Book Club, Writers’ Circle, Internet training and other events totalled an additional 519 attendees. -3- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT CIRCULATION AT THE BRACEBRIDGE PUBLIC LIBRARY (BPL) Circulation at the BPL increased by 1% this year. The average monthly circulation was 9,237, while the daily average was 368. Circulation counts reported are for materials being checked out but do not include those same numbers being checked in. Circulation staff also register new patrons, collect fines and fees, and resolve patron circulation queries, among other duties. They are front-line workers who contribute to a positive library experience for a wide range of clientele. Exceptional service skills are required particularly when dealing with the collection of fines. As can be seen by the graph below, the Library continues to be an essential community hub. CIRCULATION 2005 – 2015 July and August continue to be our busiest months with the influx of summer residents and patrons using the library more during vacations. We can generally expect an average of about 2,500 more items circulated in each of those months. While January, February and December generally have the lowest circulation, it was an anomaly to see May as the third lowest in 2015. This was due to the 2-day closure of the main collections area in May for carpet replacement. There were other surprises this year with June and September showing significant increases over 2014. The graph below shows that the Library experiences peak utilization during the summer months of July and August. MONTHLY CIRCULATION FIGURES 2015 BUSIEST TO SLOWEST 14000 12000 10000 8000 6000 4000 2015 2014 -4- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT Tuesdays and Wednesdays continue to have the top circulation totals for the year. The fact that Mondays exceed the circulation of Thursdays, in spite of being open fewer hours in the day and the 6 days closed for statutory holidays, is a testament to the busyness of Mondays. Mondays and Saturdays once again had the highest hourly rates in spite of having the fewest hours of operation. Sundays reflect online renewals and saw no percentage increase in 2015. The graph below shows that the Library experiences consistent utilization during the week. WEEKDAY CIRCULATION FIGURES The chart below summarizes the average items per hour circulated by staff during the week: Day of the Week Items Circulated Per Hour Sunday Monday Tuesday N/A 44 39 Wednesday Thursday 37 31 Friday Saturday 37 41 Afternoon circulation continues to be slightly greater than mornings, with 45% and 43% respectively. Evenings remained the same as 2014 with 12% of the total circulation. This makes evenings the ideal time to present adult programs when the collection space is less likely to be busy. -5- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT REGISTRATIONS Every year we see new residents coming to the library to get a card. This year, new patrons registered dropped 5% from 2014, for a total of 934. Our statistical reports monitor usage among residents of Bracebridge and the District of Muskoka, with adults being the primary user group. The following table shows the percentage of circulation by patron. We saw an increase in circulation of materials among adults in both Bracebridge and District of Muskoka residents. These were offset by a slight drop among Bracebridge children and more notably among non-residents. Circulation by user is only a close approximation as we need to be aware that situations, such as parents using their child’s card to sign out their own selections and vice versa, affect the results. Among the age categories, we also have cottagers in those statistics. While these seasonal patrons are in a minority, we continue to spread the word of their eligibility, as taxpayers, for a free library card and the great resources available to them. Their circulation represents only 4% of our total, but they are responsible for almost 4,500 items circulated, primarily over the 2 summer months. Geographic Location of Patron % of Circulation in 2014 % of Circulation in 2015 Bracebridge - Adult 74.8% 76.4% Bracebridge - Child 7.6% 6.7% 1% 1% Nipissing University Student 0.1% 0.1% Non-resident 2.3% 0.2% District - Adult 13.7% 15% District - Child 0.4% 0.5% District - Young Adult 0.1% 0.1% Bracebridge - Young Adult COLLECTION DEVELOPMENT According to our database reports, 6,359 items were added to the BPL collection in 2015. This figure does not include electronic databases and ebooks because they are not catalogued as part of our inhouse collection. Print materials accounted for 85% of the roughly 6,500 items acquired, with audio visual, including music CDs and DVDs, at 15%. The average cost of print material is $18 per item and $22 for audio visual material, and range from $15 to $85 for ebooks. An analysis of what we spent in selected categories versus the circulation for these categories helps to identify collections that need more attention to meet the circulation demand. Of course, one cannot simply manage library collections based on the circulation; for example, if we were to spend only 1% of our budget in young adult material to match current circulation, we would not be able to keep up with the latest publications, resulting in a stagnant collection that would likely see circulation drop considerably. In 2015, we removed about 2,500 more items than we added. Some of the increase in deleted items is due to a reassessment of our Reference collection. Libraries recognize the availability of quick information via the Internet, one of the key functions of traditional reference material. Limited space in our fiction collection has necessitated the use of storage boxes in the Carnegie section. -6- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT The table below summarizes 2015 acquisitions as a percentage of the budget compared to percentage of circulation. Category % of Budget % of Circulation Adult Collection 51% 45% Young Adult 5% 1% Children's 15% 19% Audio Visual 22% 32% Magazines 7% 3% The Adult collection continues to be the highest circulating category at 45%. While fiction will continue to lead the way, our readers are fairly consistent with their non-fiction interests. History continues to have a strong lead as the most popular. The arts saw a 200 item increase over the year, perhaps not unexpected in a community with many artists. Printed material offered by the Children’s collection continues to surpass the circulation of audiobooks or DVDs in that department. RESERVE SYSTEM In addition to being able to reserve Bracebridge Library materials for pick-up, patrons have the benefit of the Inter-Library Loan (ILLO) system. The ILLO system is the medium for reciprocal borrowing agreements among libraries and enables us to satisfy the individual interests and informational needs among our patrons beyond our own collection. Patrons enjoy the ability to put an item on hold either from home via our website, or at the library with or without staff assistance. The number of items reserved and checked out by our library patrons was up significantly this year at 8.3% above 2014. As with last year, half of these reserved items were brought into the library via ILLO. Our Inter-Library Loan Coordinator processes requests coming for BPL patrons from other libraries, as well as BPL items going out to and returning from other libraries. The following table compares 2015 to 2014 reserve activity. Location 2014 Reserves 2015 Reserves % Increase Monthly Average Bracebridge Public Library 4,153 4499 8.3% 375 Inter-Library Loan 1,433 1472 2.7% 123 Total 5,586 5971 6.9% 498 INFORMATION & DIGITAL SERVICES "He's like Super Librarian, y'know? Everyone forgets, Willow, that knowledge is the ultimate weapon." from Buffy the Vampire Slayer Knowledge is a mainstay of civilization. The public library plays an important role in supporting knowledge along with our education system. Before, during and after one’s formal education, the library is there to provide access to knowledge. It is free and there are no tests! -7- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT To achieve this supporting role, it is important to ensure highly skilled and well-trained Librarians who provide information and digital services. Each of our Librarians has a professional library designation and many years of experience. The breadth and depth of their knowledge enables them to tackle a wide variety of topics, not the least of which is the many and evolving technological devices that people bring to the library as they seek assistance with their operation. 2015 saw a 3% increase in the number of assists given by our Librarians for queries dealing with wireless and Internet use. An example of how our Information Librarians assist patrons is the situation when a gentleman visited the Library and requested some help with local villages in and around Bracebridge. What he really wanted to know was where places used to be. The Information staff was able to identify those that still existed or had been amalgamated, and their locations. The following table summarizes 2015 information requests compared to previous years. YEAR In Person Telephone Directional Beaver Creek Email Total 2015 4,849 465 1647 143 129 7,233 2014 5,103 486 1270 154 171 7,184 2013 5,868 650 1210 157 217 8,102 TECHNOLOGY Since so many people are turning to the latest technology for information, it is only logical that libraries, which have been in the information field for decades, should be in the forefront. We encourage and support the many ways technology has caused our services to evolve. Collections are continually changing to replace or enhance the formats that promote literacy in all its forms. Audio books on CD replaced books on cassette, and the audio MP3 Playaways may someday replace the books on CD. While some thought that ebooks would rapidly replace print material, their popularity appears to be leveling off and remain a supplement to print collections. Our video games continue to see increased circulation as more people become aware of the collection. Integrated Library Systems (ILS) provide management of the patron database, inventory control, cataloguing and acquisitions of materials, as well as search and retrieval functions. This technology has been of great assistance to libraries as an aid in collection management. Online databases have come a long way over the past two decades, but still provide reliable research data including health-related issues, consumer information, genealogy and career resources. It is sometimes a challenge to keep up with the fast pace of technological changes, but the Bracebridge Public Library Board supports a budget that enables the provision of electronic resources and the continual updating of hardware and software required to achieve this. Each year we generally upgrade 5 or 6 staff and public computers as warranties expire. While we are beginning to see an increase in the number of people who bring their own laptops to use the Library’s wireless access to the Internet, there is still a significant amount of use of the PCs that are made available to the public. One gentleman had been using a lot of business files on a USB stick. Somehow, he had created dozens of multiple copies of the same files, and had no idea if they were all the same, or how to delete duplicates. Some were in Excel, some in Adobe, and some Word, and he needed to keep one of each. (Staff explained to him the difference in the software.) One of our public computers was used to display the files from his USB stick. Staff showed him how to order the files to pull together the sets of duplicates and taught the patron how to delete a single file at a time, and also how to delete a block of files. He was extremely grateful to have help figuring this out, as he found that he had over 10 copies of every file. -8- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT The public computers are occasionally reserved to offer a group workshop on various helpful topics, but it is becoming apparent that most of our seniors prefer the one-on-one assistance provided by our Internet Trainer. In 2014, we were fortunate to receive an Industry Canada grant for a Youth Intern, and a Seniors Community grant to supplement the hours of our regular short-term trainer. We were greatly dismayed this year to discover that the criteria for these two grants had changed and we were no longer eligible. Subsequently, we went from 412 patrons receiving assistance last year, to 177 in 2015. While there are some continuing education programs available in our community that teach computer literacy, it is obvious that the library meets a need and that the public think of us as a source of information, including computers. “E-resources” which include databases and ebooks, made up 14% of the collection budget. This is a 2% increase over 2014. E-resources rose 4% to represent 20% of total collection use (not including materials used in-house). Ebook use actually diminished again, from 52% of e-resources to 42%. In 2015, ebooks made up 8% of the total circulation, which was a very slight drop of 0.5%. Unlike our physical materials available for circulation, e-resource use is not affected by weather or events happening at the library building. The following table compares the number of users of technology provided by the library over three years. Year Database Use Public PCs Wireless Use Ebook Use 2015 16,029 9,571 3,199 11,484 2014 10,198 10,086 2,285 11,121 2013 6,211 10,610 2,016 8,096 BEAVER CREEK - MEDIUM LIBRARY (BCM) The Bracebridge Public Library has had a contract with Correction Services Canada since 1998 to provide library services to the inmates at the medium security institution. This is a unique partnership in Canada’s correctional system, and one which we feel is important to the re-integration of the inmates into society. Within security parameters, we model the public library with the hope that released inmates, who have developed a sense of familiarity with a public library’s resources, will seek out their community’s library. The BCM Library continued to show its popularity among the inmates in 2015 with an 11% increase in circulation in spite of the library being closed to the inmates for 2 weeks while new flooring was installed and several days for security lockdowns. Correction Services Canada budget cuts also resulted in a reduction of hours for the first 3 months of 2015. An expansion of the medium security facility in 2014 has brought in more inmates, with some frequent readers among them. The average monthly circulation was 1,280, while the daily average was 66. Unfortunately, Correction Services Canada has suffered budget cuts that have not allowed for updating the small collection for several years now. As a result, the inmates rely more heavily on the collection at the Bracebridge Library. Inmates made extensive use of our reserve system, requesting almost 16.5% of circulated materials, a sign of a limited collection. For the second year, magazines can no longer claim the “highest circulating” material, dropping one more percentage point to 24% of circulation. Fiction was also 24% which is only half of the more popular nonfiction material (including magazines) which represents 50% of total circulation. Circulation of non-fiction books dropped by 2% to be 26% of total circulation. Since the inmates do not have access to DVD players, unless they are scheduled for a personal family visit, we do not see the same high use as -9- BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT Bracebridge patrons. Half of the audio-visual circulation comes from requests for music CDs from the Bracebridge Library. BCM does have a small collection of books on CD, a format that received 2% of the total circulation. The 1% for children’s material comes from a small collection, which is available for personal family visits. The following table summarizes the type of material in circulation at the Beaver Creek - Medium Library. Material Type % of Total BCM Circulation Adult Non Fiction 26% Adult Fiction 24% Magazines 24% Inter-Library Loan 6% Audio Visual 19% Children’s Material 1% The Library at Beaver Creek - Medium provides a popular recreational activity for the inmates, and after a weekend of no access to the library, it appears the inmates are anxious to get back for new material on Mondays, as this continues to be the highest overall circulation day. Wednesdays provide the lowest circulation because the library is closed in the afternoon while the library staff attends to administration duties and supervises the weekly cleaning. The chart below shows the percentage of circulation activity by day of the week. WEEKDAY CIRCULATION PERCENTAGES The chart below summarizes the average items per hour circulated by staff during the week: Days Items Circulated Per Hour Sunday Monday Tuesday N/A 13 10 Wednesday Thursday 17 - 10 - 12 Friday Saturday 8 N/A BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT The Library is generally open to the inmates for 5 ½ hours each day; Monday to Thursday with afternoon and evening hours (Wednesday evenings only), and daytime on Fridays. Each residential unit is allotted a 2 hour time slot each week on a set day. The chart below shows the increased circulation at 3 p.m. when all units are given access. The chart below shows the number of items circulated by hour of the day. CHILDREN’S SERVICES (Submitted by Caroline Goulding, Children & Youth Services Librarian) Children and Youth programs at the BPL saw phenomenal growth this year. Program attendance was up 30% over the previous year’s figure. Multiple programming areas saw participation increases of 40-58% over 2014 including, Pre-school, After-School, and Summer Programs. This year also saw the introduction of new programs and sessions at each age level, including the implementation of new teen programming. Pre-School Programs 344 896 Tales for Twos Story Hour The Pre-School programs saw a marked increase in program attendance in 2015. Compared to 2014 attendance figures Tales for Twos saw an increase of 44% and Story Hour of 49%. The programs were offered in four sessions throughout the year. The increased attendance at Tales for Twos necessitated the addition of a second weekly program during the Fall Session. The growth in Story Hour attendance is likely attributed to the development of new partnerships. The advent of all-day kindergarten had led to a steady decline in Story Hour attendance. To counteract this decline in 2015 the Children & Youth Services Librarian began visiting daycares to offer Story Hours. Additionally, bi-weekly Saturday Story Hours were offered, though they saw low participation. Two programs are utilized to facilitate outreach in schools. Read to Succeed for Grade 4 as well as Class Visits for K-3. Read to Succeed saw a drop in participation from 2014, with only 157 students taking part in the program. Work is being done to revamp the program in the hopes of increasing participation next year. The number of students participating in Class Visits saw a modest increase this year with 1,193 total attendees, 17% higher than last year. Accommodation was made in Fall 2015 in order to offer this program in a way that did not interfere with strike actions by the Trillium Lakeland District School Board’s teachers. The grade range offered for these class visits expanded this year with the inclusion of Grade 3 classes. - 11 - BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT One program area which saw one of the highest increases in attendance was the After-School programs at 58% higher than 2014. LEGO Club was offered after school in the fall and proved incredibly popular. It was made possible through donations of LEGO from community members as well as a generous monetary donation from the Friends of the Library. LEGO Club is responsible for 53% of the growth in attendance. The rest of the growth came through increased participation in previously offered after-school programs, which include the Tuesday After-School program, Game On!, and Lemonade Club. After-School Programs 317 236 415 LEGO Club Grades 1-3 In 2015 the Library offered the Forest of Reading program in Grades 4-8 partnership with the Ontario Library Association. The Blue Spruce program for kindergarten to grade 2 students and Silver Birch programs for grade 3-6 students were offered. There were 6 children registered. This program is also offered at local schools and is in direct competition for readers with the very popular Battle of the Books. The Library participated in the TD Summer Reading Club program, the theme of which was “Play”. This theme was used to brand the Readopoly game board and registration cards. There were 125 children registered who played the game 579 times over the summer, which was comparable to last year. Summer Activity and Special Programs 52 124 157 88 96 Movies Ages 6-9 A number of weekly activity programs were offered during the summer including twice-weekly programs for children 6 to 9 year olds and once-weekly programs for youth 9 to 13 year olds. This summer saw the debut of the LEGO Club which is an all-ages program. It was responsible for 64% of the growth in attendance at our summer activity programs. The total number of participants in these programs was 341, an increase of 40% from last year. In addition to the activity programs, a number of special programs were also run including weekly movie showings. The Library had a number of special guests in the summer including Nancy Hunter, magician IncrediBrent, and Early Literacy Specialist Sandy Inkster. Quinn Salverda was hired as a summer student with the assistance of a federal youth grant. Programs were offered for P.A. days, the winter break in December, and spring break in March. Programs and included theme based activity days, movies, special guests, button making, LEGO, and art workshops. March Break was extremely busy with 172 children participating in programs throughout the week. Ontario Public Library week was celebrated with a week of themed activities. The library participated in several programs in the community including Books for Brunch, Family Literacy Day, and the District of Muskoka program Get Ready for Kindergarten. The Library booth at the Bracebridge Fall Fair also marketed our Children’s programs. Two new types of special programming were offered this year. The first type was book-themed scavenger hunts offered periodically throughout the year. This program saw high levels of enthusiasm from children participating. The second new special program offered was an after-school “coding” class. The first session of this class was offered in the fall of 2015. It was run by a high school student, Skylar Fitchett. This exciting new program is intended to help develop STEM (Science, Technology, Engineering, and Math) skills. - 12 - BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT A number of new teen initiatives were begun this year. The Library offered its first teen movie night. Another new program was a question board in the Teen Area, which allowed for interaction between teens and the Library. A question was written on a large sheet of paper and posted on the bulletin board in the teen section; a marker was left for teens to respond. This new program saw a great deal of creativity and positive interaction. It was developed based on a session that the Children & Youth Services Librarian attended at the 2015 Ontario Library Association Superconference. The third new initiative launched this year was the teen blog, Beyond Books. The Library has offered a blog in the past, however, the purpose and design of the blog was heavily retooled before launching in the fall. The purpose of this new blog is to offer an online space for the teens of Bracebridge to have their voices heard. Posts are moderated by Caroline Goulding, the Children & Youth Services Librarian and Sue Ronson, Circulation Clerk. They can include anything from book, video game, or music reviews, creative writing pieces, art and photography, or original music. The blog can be accessed at www.byondbooks.wordpress.com. The total participation in children’s and teen library programming for 2015 was 5,539. The following bar graph compares the attendance at programs between 2015 and 2014. Comparison 2015 to 2014 Total Participation Programs 2014 2015 While all these figures are one way to measure the interest in our children’s programs, the best measure can be described by the following scenario in the Bracebridge Library: A five year old boy was in with his mother to select some books. He announced that “reading is boring”. The Librarian took the opportunity to ask him what he liked to watch on television and ended up showing him some of the many books we have about superheroes. This was the catalyst to developing a new reader who now checks out 5-7 books whenever he is at the library. VOLUNTEERS The value of an organization can be affirmed by the number of people who seek out volunteer work in support of that organization. The Bracebridge Library receives frequent offers of volunteerism from the public and we are happy to make use of their services whenever possible, whether it involves the Visiting Library Service, helping with our Statistics Week, or high school students achieving their 40 hours of community work. We are very fortunate to have the 60 member Friends of the Library group who fundraise to provide money for expenditures outside our budget limits and who support the Library in other ways as well. - 13 - BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT REVENUE A library in the middle of a community is a cross between an emergency exit, a life raft and a festival. They are cathedrals of the mind; hospitals of the soul; theme parks of the imagination. On a cold, rainy island, they are the only sheltered public spaces where you are not a consumer, but a citizen, instead. Caitlin Moran (British author and journalist) Library patrons as citizens rather than consumers, puts the library in a different position when it comes to revenue. While our mandate is to provide free access to library materials and to keep programs accessible to all by not charging admission, the Bracebridge Public Library does generate some revenue from a variety of sources which made up 19% of our 2015 budget. Revenue which we generate on our own includes library fees and fines ($13,223), and printing and Internet fees ($5,676). Donations and miscellaneous fundraising makes up a portion of our revenue as well. Money from sales of the Library’s books that have been weeded from the collection brought in $860. The Friends of the Bracebridge Public Library continue to be a very helpful source of funds which they generate through book sales and special events. In 2015 they donated $2,373 that went towards the addition of a Value Calculator on the Library’s website, the purchase of a quad-fold display board with a carrying case, some much needed pieces for our LEGO collection and 2 Wii controllers. This included $500 from Telus on behalf of one of their employees who won the opportunity to donate to a charity of their choice and selected the Friends. Large print books were purchased as requested by the donor. Donations were exceptional in 2015, in large part due to the Pittsburgh-Muskoka Foundation which sent a cheque for $2,982. Each year we are fortunate to receive donations from many patrons. In 2015, we were very pleased to receive donations from the Browning Island Cottagers’ Association ($200) and the Probus Club of Bracebridge ($100). Other patron donations totalled $1,448, some of which supported library collections. Once again, Spinning Reels (a local movie club) supported the library, with a very generous donation of $2,500 going toward the purchase of DVDs for our collection. We selected many of the titles which the group showed throughout the year. Using the Statistics Canada’s 2011 census population for Bracebridge of 15,409, the cost of library service this year was about $50.00 per capita for the taxpayer. 2015 FINANCIAL SUMMARY (UNAUDITED) The following is a summary of the 2015 financial activity. Revenue Source Amount Expenditure Areas Tax Levy: Town of Bracebridge Staffing: $776,342 Salaries & benefits External Grants & Other: Province of Ontario Amount $582,602 Operations & Capital: $36,696 Library resources Government of Canada $6,975 Beaver Creek contract $69,148 General Operations Fees, fines, donations, fundraising $34,235 Capital projects $19,462 Library reserves $35,000 TOTAL REVENUE Building maintenance $103,292 $923,396 TOTAL EXPENSES - 14 - $17,398 $165,642 $923,396 BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT HIGHLIGHTS OF 2015 Today’s library has evolved from being a warehouse of books (albeit, well-loved) to the ultimate community centre that is accessible by everyone regardless of age, gender, education, physical abilities or financial situation. It is a place to go to explore and discover; to relax and find entertainment; to connect with others or find a quiet refuge; and of course, foster lifelong learning. The Library’s Strategic Plan was updated this year with 6 goals to provide guidance for fulfilling its role in the community: Goal #1: Meeting the Community' s Need for a 21st Century Library Goal #2: The Library as a Community Hub Goal #3: The Library as a Knowledge Hub Goal #4: The Library as a Technology Hub Goal #5: The Library and the Community Goal #6: Funding for Present and Future Library Projects The following highlights identify the many ways the library achieved this in 2015. Presenting the need for an expanded library to the community was one of our major goals. Using the Expansion Promotion PowerPoint that was presented to Council in the fall of 2014, we invited the public to learn about the Library’s needs and plans for the future at monthly sessions in the Library, and went out into the community to make presentations at several Probus and Rotary Club meetings, Daphne’s Drop-in Centre and a couple of local church community breakfast meetings. While the community groups enabled us to reach large numbers, it was really the smaller in-house sessions that garnered the best discussions of what the future holds for the Library. The viewers at all the sessions were noticeably supportive of the Library’s plans for expansion. These presentations not only described the Bracebridge Library in the future, but they informed the public of the many activities currently happening. The Library’s booth at the annual Fall Fair is also a great opportunity to speak to many locals, cottagers and visitors about the Bracebridge Library specifically and public libraries in general. There is always someone who is unaware of how libraries serve their communities today. One elderly local, who was introduced to the Playaway audiobooks at the Fair, came into the Library the following week to register for a library card and check out one of these devices. Other special events included coffee, donuts and playing Wii games to celebrate Seniors’ Day, the Friends’ Annual Strawberry Social, a Midnight Madness book sale outside the Library, and Tall Pine Tales presented by the writers’ groups from Haliburton, Baysville and Bracebridge libraries. Local author Yvonne Heath spoke about her book Love Your Life to Death, and encouraged attendees to talk about death with family and/or friends before we find ourselves having to deal with the loss of a loved one or our own demise. Our Book Club and the BPL Writing Circle group are monthly activities aimed at the adult and young adult demographic. At one of the Writing Circle meetings, the group made a special presentation to the Library of a book and plaque in memory of Melody Richardson, our former Writer-in-Residence. Speaking of demographics… a survey was undertaken in June to get an idea of the demographics of our library patrons. A total of 622 patrons were counted. The results indicated 32% school-age, 26% seniors (60+) and 42% for 19 – 59 years old. This is interesting since many believe that seniors make up the majority of library users. The top single age categories were 13% for 19-29 years, 12% for 60-69 years and 11% each for infants/preschoolers and 40-49 years. We will be conducting another survey in 2016 to see if time of year is a factor in the results. - 15 - BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT Regardless of the age, our library patrons frequently express their satisfaction with our services. It was nice to receive some very positive comments from a tax-paying cottager about her experience at the library. In reference to service provided by Information staff, Cindy Buhne and Mary Armstrong, she said that “Nothing was too complicated for them.” She needed assistance with a legal issue, and while staff do not provide legal opinions, they were able to provide the information needed. During some inclement weather, the Library experienced a power outage but we remained open and did manual checkouts until the power returned. One of our patrons took the opportunity to submit a letter to the local paper describing his experience at the Library that day, saying “The library had become an important, central part of the community. People were drawn to it; it was a place of comfort, of welcoming, of knowledge. Libraries hold an aura of wisdom and even though the librarians didn’t really have any more insight into the situation than the rest of us, it was the way they delivered their responses that seemed to calm people down.” Bracebridge Examiner Nov 19 Power outages seem to be a regular occurrence in Muskoka but it was the spring melt that kept staff watching for any leakage from our new roof. A problem with one of the skylights was fixed with no further issues in spite of some heavy rainfall. Unfortunately, we were discouraged to find signs of dampness in the back storage room of the Carnegie section. It was suggested by the repair contractor that we will need to have work done to improve the drainage on the outside of the building. While repairs to the structure of an aging building are expected from time to time, we were pleased to have the carpet in the adult and young adult sections on the upper level replaced to match the carpet in the Carnegie section on the other side. The section was closed for 2 days, which was less time than expected due to the shelves being moved with the books intact. With some new matching furniture, the upper level is starting to look more cohesive. In the 2014 budget, the province announced the provision of $10 million over three years, to help public libraries better meet the needs of Ontarians by improving IT resources. The fund was intended to help libraries improve and expand Internet and wireless services, develop userfriendly websites, enhance collection development with new technology, such as e-books, and encourage innovation and research. Bracebridge Public Library followed these guidelines and used their 2015 fund allotment to make enhancements to their website to make it more accessible on various mobile devices. Other purchases included a television installed in the lobby to provide an electronic display of library events and services, and a projector to make public presentations via computer and show movies for special events. Users of the Library’s FREE ebook collection will be pleased to hear that funds have also been used to purchase ebook titles specifically for Bracebridge Library patrons, beyond the current Ontario library-wide shared collection available on the Bracebridge Library’s website www.bracebridgelibrary.ca. A new electronic device was also purchased to assist with staff training, as they keep up with the many new devices for which library patrons ask for operating help. Ontario Public Library Week events (October 19-24) were well-received. High school student Skylar Fitchett started a program that week on HTML coding that enables website creation. We initially offered the program to students, but had several adults asking to join. This was a 9-week program. Our Mystery Night was a big hit enjoyed by participants and staff alike. Participants followed clues around the library to determine that Hattie Dickie, Librarian from 1915-1934, was the answer to “Who is haunting the library?” - 16 - BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT Our Appreciation Tea gave an opportunity to thank the many people who have supported the Library by volunteering or by a financial donation. Mayor Graydon Smith was on hand to offer thanks on behalf of the Town. We also began a series called “A Night in the Cloud”. Reg Fitchett volunteered his time to present the latest trends in computing, including cloud technology. Mr. Fitchett was very flexible and finetuned the content of the sessions to meet the interests of the participants. We closed the week of special programs with our first presentation in our new Armchair Traveller Series. Julia Reinhart, Gravenhurst Library CEO, showed slides and spoke about her trip to Switzerland and Austria. What was very interesting and positive about the week’s adult events was that most of the participants were not our regular program attendees. The festive season kicked off with the Library staff and a few Friends of the Library walking in the Santa Claus Parade. The parade theme this year was Be a Gift to the World which provided us with many options. Staff chose to focus on the gifts of character that can be learned by reading certain books, the titles of which were displayed on gift boxes worn by staff. Staffing changes generally have a trickle-down effect. This year we saw the departure of part-time Library Assistant, Eha Eljas from Beaver Creek at the end of August and she was replaced by part-time Page, Julene Jones, who had worked at the prison library several years earlier. The Page position was, in turn, filled by newcomer Debbie O’Blenes While staff are well-aware of the value of the library to the community, it is sometimes difficult to see the end result of their assistance. The following story shows one of the many ways the library remains relevant today: A gentleman came in asking to use a computer to purchase a snowmobile pass for Family Day weekend. He had just been to the Yamaha dealer who said it was a snap to do online in just a few minutes. (The permit office was closed.) He told the Information Librarian that he wasn’t very familiar with using computers. She helped him log on to the site; fortunately he had the website address. The first thing he had to do was set up an account, with an email address. He didn’t have an email account because he doesn’t have a computer. Staff walked him through setting up a gmail account, then through setting up the account at the snowmobile trail site, which involved going back into his email for password instructions. Finally, staff helped him complete the trail permit process, and to download and print his permit. All of this took 40 minutes but he went away very happy. Many organizations assume that everyone has both a computer and an email, which we frequently see is not the case. This is an excellent example of how we support businesses. This gentleman quite possibly rented the snowmobile at Yamaha, gassed up locally, and ate at a local restaurant. The Library did its part in ensuring this. - 17 - BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT The following pictures highlight several key activities during 2015. Class visits to the Library The magic of Incredibrent Teen Summer Reading Contest winner Family Literacy Fun Day Library “ghostbusters” at Mystery Night Mystery Night Event Following clues to solve the mystery - 18 - BRACEBRIDGE PUBLIC LIBRARY 2015 ANNUAL REPORT BRACEBRIDGE PUBLIC LIBRARY BOARD The members of the Bracebridge Public Library Board for the 2014 to 2018 term are. Arlie Freer, Chair Councillor Chris Wilson, Council Representative Anthony Barker Terry Henderson Mary (Lynn) Jacob Carol Anne Robinson Dorothy (Pat) Schofield Robert Taylor BRACEBRIDGE PUBLIC LIBRARY STAFF The members of the staff of the Bracebridge Public Library in 2015 were. CEO/Chief Librarian Cathryn Rodney Reference Librarians Mary Armstrong Cindy Buhne Ruth Holtz Library Assistant/Office Manager Carolyn Dawkins Children’s Services Coordinator Caroline Goulding Inter-Library Loan Coordinator Nancy Beasley Circulation Clerks Sue Ronson Trudy Vincent Sharyn Wilson Pages Chris Boorman Julene Jones (Jan - Sept) Debbie O’Blenes (Sept – Dec) Lynn Stewart Beaver Creek – Medium Library Eha Eljas (Jan – Aug) Sherry Fish Julene Jones (Sept - Dec) - 19 -