The place for Happy Holidays

Transcription

www.goldensandsrhyl.co.uk
The place
for Happy
Holidays
Book online
and save
5%
2015
To book, call FREEPHONE*
0808 197 0800
*Free from landlines
Hello from
all of us
Here at Golden Sands we have over 80 years
history of fun filled holidays and each year we
seek to better the last! So it’s great that you’ve
requested a copy of our brochure to discover more
about the Park, us and what we have to offer,
different to the others!
Let’s start with a
little bit of...
OUR HISTORY
2015stment
ve
The In ues into
contin ilities &
c
our fa ravans!
a
new c
!
2014
The Sandpiper
Bar & Restaurant
is reborn!
2012
2009
Additional land purchased
- Beachfields is born,
providing more
location choice!
Investment of £3m
into Park, including
our new Showbar!
Check out pages p12-13
for more details!
2008
WE CELEBRATE
75 years!
Undoubtedly you’re looking for a Happy Holiday
and that’s what we’re all about. Whether that be
with fun and action packed activities or just chilled
and relaxed, we’re able to provide each, and with a
personal, friendly service to boot!
Things to do on Park
10-11
Eat, drink & enjoy
12-13
Here to entertain you
14-15
Fun for the kids
16-17
Things to do nearby
18-19
Become an Owner
20-21
Holiday prices
22-23
1983
Celebrating
Our 2015 brochure is full of wonderful images
of the Park to try and give you a true feeling of
what to expect when you holiday with us, we’ve
even included some photos of our wonderful
holidaymakers! If only we could package the
friendly service too, it would make your decision
that bit easier!
50 years!
1933
Golden Sands doors
open for the first time
and offer only camping!
With the best of wishes,
2
6-9
1996
Well we’ve a fair bit. You’ll read more as you
go through the brochure but 2015 brings
refurbished Chalets, new Caravans, new sound
equipment and landscaping. All in all everything
to improve the quality of your stay and make it
just perfect!
The Team at Golden Sands
Accommodation
Continued investment
into facilities, including
the arcade &pool
WHAT’S NEW
Here’s to many ‘Happy Holidays’.
Now it’s time to find
out even more!
Great reasons to stay 4-5
We love it here (although of course we’re a little
biased) but hopefully once you’ve read through the
next few pages and spoken with members of the
team, you’ll love it too and soon be counting down
the days to a great holiday with us on the North
Wales coast!
But we’ll leave the decision down to you, we hope
you like what you see through these next few
pages and we hope in turn to be welcoming you to
Golden Sands in 2015 and beyond!
CONTENTS
Book online
and save
For offers, more information and to book online visit www.goldensandsrhyl.co.uk
5%
1950’s
The Caravan is
introduced!
1967
!
‘The Sandpiper’
Bar is LAUNCHED!
1980’s
Additional land
purchased,
Chalets upgraded.
Holiday Sales Enquiries: 0808 197 0800 Caravan Ownership Enquiries: 0808 197 0809
3
Great Awards
Great reasons to
STAY WITH US...
A Great Location
We think our location is just GREAT! We’re in a wonderful part
of the country with so much to discover and one of just a few
on the North Wales Coast who have direct access to the beach,
(which we and others just LOVE!)
There’s something about the coast which seems to take us
away from any day to day stresses and provide great holiday
memories, whether that’s of building sandcastles, stone
skimming, sea fishing or daily beach strolls, it definitely is a
bonus for any holiday!
Yet as much as the beach is great, that’s not all we have.
We’re surrounded by the beauty of North Wales and its history.
Castles are nearby as are other tourist attractions. Chester is
just 30 minutes drive and going the other direction will take you
to wonderful Llandudno and Snowdon.
Now are you starting to understand why we love it here?
We’ve received a number of awards from a variety of organisations and continue to work closely with these to assist in providing a
great environment to both holiday in and work in. (After all a happy workforce assists in providing Happy Holidays!) So take a look at
these, don’t just take our word for it!
TripAdvisor Certificate of Excellence 2013 & 2014
Many people have taken their time to write about
their holiday with us. We now hold the ‘Certificate
of Excellence’ two years on the trot! It’s only the topperforming 10% of businesses listed on TripAdvisor
who receive this award. Whoop Whoop!
N EW FO R 20 15 !
We work closely with Hoseasons and have won a
couple of awards for our high standard of customer
service, becoming finalists in 2010 and 2014.
An ‘Investors in People’ award which was given
because of our commitment to our team in providing
quality training and development. We’re members
of The British Holiday & Home Parks Association
• New range of Holid
ay accommodation
• Chalets Refurbished
– bringing the classic
upto the
modern day!
• New entertainment
shows and acts - day
and night!
•N
ew Sandpiper Menu
– Still the same amazi
ng
quality food, but differ
ent choices and quick
er
waiting times
• New sound equipme
nt in The Sandpiper ve
nue for
entertainment acts –
giving another entertai
nment
venue!
• Giving Reception a
facelift – We always pro
vide
a warm welcome, wit
h this facelift it’ll be eve
n
warmer!
• Park wide Wi-Fi - Ke
eping you in touch!
(Free in the Sandpiper)
SHORT br
Great Accommodation
Great Friendly Team
We know how important the accommodation is when
it comes to staying away from home and as such,
we place strong focus on ensuring high standards of
cleanliness and interiors of
our Caravans and Chalets
throughout the year. We
offer a variety to choose
from, suiting all budgets,
whether it be in our
Comfortable Bronze or
Luxurious Platinum; you’ll
feel right at home in
no time.
We’re so proud of our team. Experienced and friendly, each member
dedicates their time to ensure your holiday spent here is a happy one
and where great memories are made from start to finish! If you come
back, you’ll see familiar faces and never be short of smiles!
Here are our lovely Heads of Department:
Ricky
Carly
Laurie
Zara
Complex
Manager
Bernie
per
holiday
home
You can book a short break holiday with us from just £83, and a
full week from £121 accommodating a family of 6…PLUS all the
entertainment and access to facilities is included in the price…
now that’s GREAT value! (See page 22 for breakdown of prices.)
5%
ek
e
w
l
l
u
F
breaks
From
JUST
£121
*
per
holiday
home
Great Facilities
Great Value for Money!
Sales
Entertainment
Manager Holidays Manager
Manager
eaks
£83*
From
JUST
Accommodation
Manager
Book online
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4
the governing body representing the interests of the
Holiday Park Industry and ensuring specific standards
are met giving you peace of mind that we work to high
standards.
*Prices are based on a Bronze Caravan for the lowest Midweek Break (Mon-Fri)
We have never stopped investing in our facilities, continuously
updating and improving, we never stand still!
The Park has pretty much everything to help provide you with a
happy holiday. The entertainment complex with bar, restaurant,
arcade & indoor heated pool, park shop, launderette, fish n’ chip
shop and an ice cream shop all play major parts towards your
holiday along with the indoor and outdoor children’s play areas
and of course that direct beach access! All in all, just great!
5
AccommodatioN
TO SUIT ALL...
No matter what your budget,
we have something to suit
all. We're proud to offer
facilities that assist in
providing a happy holiday
whilst also ensuring they are
maintained to the highest
cleanliness standards.
So whatever you spend,
you'll be sure to have great
comfort, leaving you time to
enjoy your break away!
A family enjoying one of our Gold units
Typical Bronze Lounge
Included in the Price...
Don’t forget to bring...
• Entertainment & Leisure passes*
• Your holiday confirmation
• Travel Cots -
• Gas & Electric
• Washing up materials
• High chairs - £10
• Beds made up on arrival+
• Toiletries & toilet roll
• DVD players - £10
• TV in the lounge with Freeview
• Towels & tea towels
• Iron - £5
• Microwave, kettle, toaster, cutlery
& crockery
Typical Silver
6
Typical Gold Lounge
*Not included in Newspaper
promotions. +Beds will be made
based on the nuber of peopls
booked.
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Don’t worry if you forget, we’ve a
small shop on Park or you could
pre-order a Welcome Pack#!
#Welcome Packs must be ordered prior to arrival and are subject to
availability, charges apply. Images are for illustration purposes only,
layouts and décor may vary.
You can hire...
£10^
These prices are per item and we do ask for a little
deposit of £20 (irons £5) which you’ll get back
when it's returned. ^Unfortunately, the standard
travel cots DO NOT fit into the accommodation
bedrooms, which is worth noting when you’re
planning your stay.
By ordering a ‘Grocery
Welcome Pack’ You'll save
yourself some hassle as you'll
have all those ‘essentials’ ready
when you arrive.
Book by calling
Reception.
Prices start
from just
£6.75!#
7
nds
n Sa
fun!
Golde port to
ss
pa
card safe,
fun!
keep this
Please passport to
it’s your
Guest name:
G5303
2014
The place
for Happy
Holidays
child
pass
12:26
014
11/04/2
Double glazing
Domestic style central heating
Gas or electric fire in lounge
Over many years of experience we’ve listened to our guests’ feedback and feel we
truly understand what the key ingredients are for a ‘Happy Holiday’ which is why
we offer all the following in our accommodation as standard:
✚ Free gas and electric
✚ Crockery, cutlery, pots and pans
✚ Freeview TV
✚ Microwave Oven
For more details of grades and further images, visit
www.goldensandsrhyl.co.uk
TAKE A LO
OK AT OUR
CARAVAN
INT
AND PRICE ERIORS
S!
d
Gol van
a
Car
dd 2
Pass.in
Adult
nment
Entertai
You get so much as standard!
um
tin an
a
l
P rav
Ca
Platinum Caravan
Your
Fridge/Freezer
Fridge
10 foot wide caravans
12 foot wide caravans
Check in time
Beds made up on arrival
TV in lounge
DVD Player
Free bed linen
e
Flat screen TV in lounge
at a glan
c
Entertainment & Leisure Passes
Accommo
d
Comparis ation
on
Unit no:
Ea
Dep. date:
Reception: 01745 343606
Security: 07974 813047
NB: No entry to entertainment complex or swimming pool
without this pass. This is not a form of identification.
G5303 2014 Entertainment Children's Pass.indd 1
rly check in
11/04/2014 12:26
1pm
2 or 3 beds available
Gold Caravan
pa
card safe,
fun!
keep this
Please passport to
it’s your
Guest name:
G5303
2014
You’ll be greeted by gorgeous ‘top of the
range’, luxury holiday accommodation with
the highest specification fixtures & fittings.
nds
n Sa
fun!
Golde port to
ss
Your
nment
Entertai
Adult
The place
for Happy
Holidays
child
pass
014
11/04/2
12:26
dd 2
Pass.in
Unit no:
Ea
Dep. date:
Reception: 01745 343606
Security: 07974 813047
11/04/2014 12:26
rly check in
Prices from just £186.
1.30pm
This grade provides modern and spacious
deluxe holiday accommodation with high
specifications fixtures & fittings.
2, 3 or 4 beds available
er
Silvavan
Car
Silver Caravan
nds
n Sa
fun!
Golde port to
ss
Your
pa
card safe,
fun!
keep this
Please passport to
it’s your
Guest name:
G5303
2014
nment
Entertai
Adult
The place
for Happy
Holidays
child
pass
014
11/04/2
12:26
Ea
dd 2
Pass.in
Unit no:
Dep. date:
Reception: 01745 343606
Security: 07974 813047
er
Silv let
Cha
rly check in
2.30pm
11/04/2014 12:26
2,3 or 4 beds available
Silver Chalet
pa
card safe,
fun!
keep this
Please passport to
it’s your
Guest name:
G5303
2014
Our Silver caravans give you comfortable,
quality family accommodation with good
quality specification fixtures & fittings.
nds
n Sa
fun!
Golde port to
ss
Your
nment
Entertai
Adult
The place
for Happy
Holidays
child
pass
014
11/04/2
12:26
dd 2
Pass.in
Unit no:
Ea
Dep. date:
Reception: 01745 343606
Security: 07974 813047
rly check in
11/04/2014 12:26
2.30pm
2 or 3 beds available
e
nz
Bro avan
Car
Bronze Caravan
Your
nds
n Sa
fun!
Golde port to
ss
pa
card safe,
fun!
keep this
Please passport to
it’s your
Guest name:
G5303
2014
nment
Entertai
Adult
The place
for Happy
Holidays
child
pass
014
11/04/2
dd 2
Dep. date:
11/04/2014 12:26
4pm
2,3 or 4 beds available
WORTH NOTING: Floor plans and images are to be used as a guide and provide a ‘typical representation’. Due to the
variety of manufacturer models, layouts may change slightly from those laid out above. These are to be used as a guide
only. ‘From’ prices are based on 2 bedroom accommodation on a midweek 4 night break (Monday - Friday). Some
accommodation may have fixed seating whilst others free standing. All will adhere to the grade checklist for standards.
Each accommodation has a different check in time for convenience and to ensure cleanliness standards are maintained.
8
!
REMEMBEitRs!
n
New 2015 u
12:26
Pass.in
Unit no:
Reception: 01745 343606
Security: 07974 813047
Our chalets offer a ‘home from home’
comfort. Graded as silver, they provide
good quality specification fixtures & fittings.
Book online
and save
5%
Relax in value for money accommodation
at its best. Prices from just £83.
ts
PLUS chale
D
refurbISHE
THE
READY for
N!
2015 SEASO
9
Things to do
on Park...
y Area
Outdoor Pla
Fun Indoors
Entertainment
Other Facilities...
H
eated
indoor
pool,
bubble
pool
• H•eated
indoor
pool,
bubble
pool
& &
#
toddlers
pool
#
toddlers
pool
• E
ntertainment Complex all under
one roof!
• Outdoor adventure playground
pool
un pool
sessions
- floats,
• F•unF
sessions
- floats,
snorkeling &
snorkeling
much
more! & much more!
•ater
W
ater
Walkerz
• W
Walkerz
• Daytime & evening programmes
machines, dance games, pool and car
machines, dance games, pool and car racing
racing amongst others!)
amongst others!)
S
mall
indoor
kiddie’s
play
area
• S•mall
indoor
kiddie’s
softsoft
play
area
(unsupervised)
(unsupervised)
Sports
ky Sports
screen
• S
•kyS
on on
thethe
bigbig
screen
& multiscreens in the Sandpiper
or basketball!)
• Fantastic themed weekends
• Small Park grocery shop
• Kids’ Club^ (keeping the little
ones entertained)
• Wi-Fi available across Park*
Refreshments
• Launderette*
• Restaurant/Bar - with kids menu options
(Highchairs available)
• Take Away venue
(free in the Sandpiper)
• H
ire of travel cots, irons and
hair dryers*
• Bike/walking track following the coastline
(going from Prestatyn to Llandudno)
• Fish & Chip shop - with kids
menu options
• Ice Cream shop
There’s
something to do
whatever the
weather!
Sarah loving
The arcade was full
of fun games to play!
beach
big sandy
e
th
to
t
!
n
We we
every day
r
o
o
d
t
x
e
right n
Indoor Pool
Mum &
D
Lightho ad loved the
use Sh
owbar
*Extra charges apply. Please note: Entertainment Schedules and opening times of facilities may vary depending on time of year. Please enquire at time of booking. #Children
up to the age of 14 must be accompanied by an adult at all times in the pool. Children remain the responsibility of the parent/guardian at all times. ^Children’s activities require
accompaniment of an adult. Opening times vary, available at peak times only.
10
e
un’ in th pool
f
s
t
‘floa
A
musement
arcade
(providing slot
arcade
• A•musement
(providing slot
• Sports court (perfect for football
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11
OUR FANTASTIC
NEW SANDPIPER...
OUR SHOWBAR
In addition to the Sandpiper, we also
have our wonderful Showbar. This is our
entertainment venue and one of the best in
the local area. It’s here you’ll be able to
watch our big name acts, play bingo, dance
the night away or watch one of the many Goldstars
shows. We’ve something for ALL the family and it’s
definitely a lot of fun in here!
BIG sporting
events/matches and
family entertainment
shown on the BIG SCREEN
& our Multi-Screen TV’s!
NB: Entertainment programmes vary through the year, please check at time
of booking what is on.
EAT, DRINK &
ENJOY!
You’re spoilt for choice here at Golden
Sands, we have a wonderful menu in the
Sandpiper, a take away option in the
Showbar and our resident Chippy on
site also.
We’ve achieved the highest standards
for hygiene and continue to get great
reviews for our value for money, quality
of food and more importantly fantastic
taste!
We basically give you more reasons
to NOT cook when you’re on holiday
relaxing! But don’t worry – if you
need to we’ve got a small shop on
site and there’s a Supermarket down
the road.
Wee
Spec kly
ials!
Cocktails
available!
PIE &
MASH
IT’S THE PLACE TO BE!
The Sandpiper as we know it today was reborn just last year
and has become the hub of the Park! With TV screens dotted
around the room for all to see and our retractable BIG SCREEN
we show BIG SPORTING EVENTS every week. Then with the
investment of the new sound system, The Sandpiper in 2015
will become another entertainment venue for all the family!
The new menu for 2015 will only enhance the previous,
keeping the favourites and providing new choices for all
taste buds.
12
So whether you snuggle up on the sofa’s, catch up with
friends for drinks, watch a show by the Goldstars or the big
match on the screens, watch the world go by over a coffee
on the terrace or sit down for a family meal choosing from the
freshly cooked menu, you’ll too discover, come rain or shine,
why The Sandpiper is THE Place to be!
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Vanessa
Another view of the NEW Sandpiper!
Our lovely Chip
Shop Owner - you’ll
see her regularly!
13
Here to
entertain you...
Day
In addition to the Park’s Arcade full of
games and slot machines, there’s an
array of activities to choose from in the
day during your stay, keeping the whole
family entertained.
Here’s a taster of what you could
choose from:
ACTIVITIES GALORE
•
•
•
•
•
Our Gold Stars
Entertainment Team
provide a range of
entertainment for grown
ups and little ones day
and night!* There’s
something for everyone!
C
hocolate Parties
ounders
R
ace painting
F
C
ircus Skills
P
rofessional Wrestling
shows*
• Punch & Judy show*
• Creepy Crawly Animal
Show*
• Roller Disco
• Sandcastle Competitions*
And lots more!
& night
IN 2015 we have...
• Goldstar Shows
• Karaoke
• Visiting Cabarets
• Family Gameshows
• Cash Bingo
• Fancy Dress
Competitions
• Interactive Childrens
Competition
• Talent Contests
• Party Dances
• Theme nights
Star Acts
Aqua Fun
• Aqua FIt
• Water Polo*
!
Back by popular demand
• Family Funtime
• Water Walkers
NATASHA HAMILTON
CHICO
PLUS... All Star Wrestlers, Beardsmith, Notown without
Sports Stuff
Our lovely Goldst
ars!
Get involved in the
gameshows, watch the
visiting CabArets, play
bingo & join in the
party dances!
14
• Rounders *
• Kwik Cricket *
• Football
oldstar
eG
Watch th
shows!
• Zumba
• Adult Darts
• Assault Courses
• Adult Pool
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Motown, Jump (fresh off their tour with the Osmonds),
Elvis Roxx & The Drifters. Dont’ miss out!
Goldstar Productions ... New for 2015!
Now that’s what I call the 90’s
Featuring smash hits from the 90’s!
NORTHERN DIVIDE
Featuring songs from the biggest Northern Acts.
Ask for a copy of our Events Calendar for 2015, or download a copy from our website so you can plan your stay!
*These events run through peak times only and subject to demand. They require minimum numbers and if there is not the demand the activities may not run. Check at time of booking.
15
FUN FOR THE
KIDS...
to
d straight in
Sarah dive
r!
u
lo
co
ourite
get her fav
Ben loved
becoming h
is
favourite a
ction hero!
f
y showing of
Amy and Suz g Karaoke!
urin
their talent d
WE HOLD ACTIVITIES FOR ALL AGES!
KIDDIWINKS
Kiddiwinks is especially for the
under 5’s, it will keep your little ones
entertained, giving them an opportunity
to have fun and explore.
• Pop Up Tunnels
Due to the age range we tend to split
this into two, with 5-7 yrs and 8-11 yrs.
The activity remains the same but the
elements differ according to the age
accommodating their individual abilities.
• Ball Pit
• Face painting
• Fancy Dress
• Parachute games
• Soft toys & puzzles
• Blackout
• Fun Foam
• Activity corner
don’t miss out on our Sunday Fundays
on Bank Holidays!
• Make n’ Play
• Sports afternoons
• Freestyle Art/Finger Painting
• Kid’s Karaoke
• Messy Mornings
• Arts & crafts
We’ll have lots of other activities through the peak seasons
also including, Chocolate parties, Creative Food Fun,
Sandcastle Competitions & Roller Disco!
• Story Time
• Quizzes
• Music & dance
• Bug Hunts
• Circus Skills
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16
,
Kid s!
Club
BASE
CLUB
For 12-17’s! Here, teens are able to have
their own space in their very own ‘chill
out pad’ in a Base Club venue. It allows
them to meet friends, play the Wii or
Xbox, a spot of pool or just general chat
and listening to music.
• Wii & Xbox
• Table tennis
• Table football
• Karaoke/talent shows
• Football
• Basketball
• Kwik Cricket
• Assault course
• Water Polo
Please Note: We do not offer a crèche facility at Golden Sands. Children remain the responsibility of the parent/
guardian at all times. Children are not to be left unattended by the parent/guardian during these activities.
17
Things to do
NEARBY...
We think you’ll have everything you need for a Happy Holiday
when on Park, but being in such a wonderful part of the
country there is so much to discover.
Here are just a few ideas for you…
For the Energetic
If you’re the one who is always on the go and looking for
something different soaking up that fresh air then take a look
at these options below. You’ll soon be sleeping like a baby,
thoroughly energised out!
Cycling
We have the bike route running along the coast
on our doorstep, so bring your bike and keep
cycling for as long as you have energy for!
If you’re looking for the extra challenge, try out Snowdon Extreme
Mountain Biking.
www.eryri-npa.gov.uk
Trekking/Mountaineering
Snowdon again is the best place for this, it’s just a 45 minute
drive away and there are plenty of guided climbs which are well
worth a go, for the scenery alone!
www.eryri-npa.gov.uk
Cave Tours RECOMMENDED!
Sure to satisfy the thrill seeker in you! You’ll encounter forgotten
deep blue lakes, lofty caverns, you’ll even abseil off ledges for
that thrilling adrenalin rush! www.go-below.co.uk
Quad Biking
There are 20 acres of grounds at the nearby
Open Door Adventure Wales UK. You’ll Love it!
www.opendooradventure.co.uk They also organise
adrenaline activity weekends.
Give them a call for more info; 01745 585535
Zip Wiring
Fishing
There are so many lakes
(and of course the coastline) to fish
nearby, you’ll be spoilt for choice!
www.fishing.visitwales.com
Walking
The local area has so many beautiful places to
walk, in fact too many to mention here, check
out: www.walkingnorthwales.co.uk
18
Scenic Railways
Visit the Llangollen Railway, a primarily steam hauled line starting
at Llangollen Station, located beside the Dee River Bridge, in
Llangollen Town, the journey continues for 7½ miles upstream,
following the River Dee to the village of Carrog. The Dee is classed
as a Site of Special Scientific Interest (SSSI) for its entire length!
Welsh Mountain Zoo RECOMMENDED!
It’s a conservation zoo based high
above Colwyn Bay with some
amazing animals to see!
Tel: 01492 532938
Zip World
Zip World Snowdonia is a guided adventure experience located in
the most dramatic of settings – Penrhyn Quarry which is nestled
amongst the mountains of North Wales. Not for the faint hearted!
www.zipworld.co.uk
Go Ape
Days out at Go Ape are about living life more adventurously,
having fun with friends and family and getting in touch with your
inner Tarzan! The nearest location to us is in Chester.
www.goape.co.uk
Horse Riding
Whether it’s for adults or children, the nearby Bridlewood
Horseriding Centre is perfect for those who have never sat on a
horse or the more experienced. www.bridlewood.co.uk
RECOMMENDED!
king his pot!
Charlie loved ma
We hav
e
with so special rates
me of
the
attract
ions, e local
nquir
for mo
re info e
!
The Theatre
www.rhylpavilion.co.uk
Located on the East Parade and Seafront of Rhyl the Pavilion has
a variety of shows on throughout the year offering a great night
out. Or maybe step back in time and visit the Llandudno museum.
www.llandudnomuseum.co.uk
RECOMMENDED!
Arts & Crafts
There are so many things that you can make and buy in the local
area, a touch of pottery, or painting for the kiddies (or you), glass
blowing and finding out more about the Welsh slate, find out more
on this website.
www.visitwales.com
For the Explorer
Shopping
Got a shopaholic in the family? Chester is just 30
minutes away which is wonderful for shopping,
or just people watching in one of the local cafes.
Then there’s Cheshire Oaks Outlet, for an indoor
bargain! If you’re looking for more local craft
shops and a bit of history, the beautiful town of
Llandudno is just 20 minutes away.
Are you the historian of the family? Or perhaps you just like to
soak up the natural beauty wherever you go? Then we have a
great choice for you. With the sea on our doorstep, castle ruins
galore and historic railways to boot, you’ll be soaking up the
wonder of North Wales in no time!
The Beach RECOMMENDED!
Of course if nothing of the above is for you, then we have the
wonderful Blue Flag Beach right on our doorstep!
For the Family
Guided Walks
There is so much to see, whether
it’s enjoying the mountain or coastal
scenery or finding out more about
the local wildlife, there’s something for everyone.
Local Events 2015
There’s a number of events on throughout the year which may
be of interest so you can plan your holiday around, here are
some of our annual favourites:
• Woodfest: June 2nd - 4th www.woodfestwales.co.uk
• All Wales Boat Show: 5th - 7th June www.allwalesboatshow.com
• Wakestock: 10th - 12th July www.wakestock.co.uk
Live music, wakeboarding, beach games and more
• North Wales Half Marathon: 26th July www.runwales.com
• Rhyl Air Show: August www.britishairshows.co.uk
• Classic Car Autojumble UK: May www.jonniejumble.co.uk
Attracting over 300 classic cars from the early 1900’s through
to todays Supercars. Stalls, Children’s entertainment,
refreshments and live Jazz in the vicarage Gardens.
• Denbigh & Flint Show & Food Festival: 20th August
www.denbighandflintshow.co.uk
• Man v’s Horse Marathon: 13th June www.green-events.co.uk
• International Snowdon Race: 18th July www.snowdonrace.co.uk
This year marks the 40th anniversary of the race!
F
or more info about
the local area and
what’s on when
you come to stay,
have a look at
the following
websites:
A family holiday, means making many happy memories and there
is so much to do locally to keep everyone entertained.
www.natureswork.co.uk
Greenwood Forest Park
See the Clow
n Fish
Theme Park
at SeaQuariu
m
The ultimate family adventure, with
treetop towers, giant jumper and the
longest slide in Wales to name but a few
of the attractions!
A great day out for the whole family!
Tel: 01248 671493
Markets and Car Boot
There is always a car boot or nearby market on, ask the girls
on Reception for more details when you’re here as they
change regularly.
Paint Balling
Whether it’s for 2 or 60, kids or adults there is a
paintball adventure out there locally to us for you to explore!
www.adventure-company.co.uk
www.bodelwyddan-castle.co.uk
www.caernarfon-castle.co.uk
of Quad Biking!
SeaQuarium
Gives you an exciting underwater
day out in nearby Rhyl
Tel: 01745 244660
Rhyl Miniature Railway
ww.rhylminiaturerailway.co.uk
Opening in 1911 there’s a little step back in time here, the
kids will love going round the lake in the miniature train! This is
also great as it’s only a 2 minute drive from the Park.
Castles
There are plenty around here!
Bodelwyddan, Ruthin & Caernarfon
to name but a few. Find out what
happened all those centuries ago.
Enjoy the thrill
Boat Tours
For those who are looking for a secluded tour or more adventure,
there is something for everyone and it’s a great opportunity to see
the gorgeous coastline. www.angleseyboattrips.com
Book online
and save
5%
Knightleys Fun Fair RECOMMENDED!
A family run Fun Fair just a short stroll from the Park along the
beach track you’ll have all the fun of the fair! Open during peak
times only. Tel: 07836 787789
Again, don’t take our word for it – have a look on Trip Advisor
for great days out local to us in the Wonderful North Wales!
www.tripadvisor.co.uk
19
If you fall
in love with
the Park....
Why not buy your very own Holiday Home?
You could enjoy beautiful North Wales and the Holiday Park from your own Holiday Home. We’ve
something to suit an array of budgets and circumstances… So why not find out more?
We’ve got a great
range of quality
Holiday Homes
available…
Go online to www.goldensandsrhyl.co.uk
and click on ‘Holiday Homes’ to view the latest
deals & caravans for sale!
k
o
o
l
a
e
Hav
at how e
bl
a
d
r
o
f
f
a
It is!
from £69,995
from £49,995
from £22,995
from £7,995
We’ve got a range of caravans to suit many budgets
though to give you an idea of an ‘average’ caravan
here is a breakdown on finance payments:
EXAMPLE OF FINANCE
Cost of Caravan
Customer Deposit (10% min)
Interest (Flat Rate)
84 monthly payments of
£20,000
£2,000
6.5%
£312#
# 84 monthly payments with a standard flat rate of 6.5% with a standard APR rate of 12.9% (typical). This may vary
subject to the cash price of the Holiday Home, the deposit, the amount borrowed and loan payment period. Finance
available on selected Holiday Homes is subject to status, the age of the Holiday Home and deposit criteria. A cash
deposit of £2,000 or 10% of the value of the Holiday Home, whichever is greater will be required. This is for guidance
only, please contact the team on Park for further details.
GREAT REASONS TO CHOOSE GOLDEN SANDS...
There are many reasons WE believe Golden Sands is a great
location for a Holiday Home. Firstly there’s our location
providing direct beach access. Team this up with the great
PARK FACILITIES^ which we continually invest in, providing all you
need on Park along with the FRIENDLY TEAM who are welcoming,
friendly, knowledgeable and above all HONEST in their approach.
We don’t really need to go through any sales pitch to sell the
Park, we believe it’s all about what YOU are looking for.
We can offer finance packages* which help spread the cost
and SUBLETTING SCHEME which can assist in providing additional
income to you. Then there’s the LOW DEPOSITS from just £500.
Holiday Home ownership certainly provides you with a different
LIFESTYLE and FLEXIBILITY enabling you to take multiple holidays
all year round when you want to.
We love it here and our Owners do too, so come and have a chat
and a cuppa!
So if you like the sound of it all and want to find out more,
pick up the phone. We would happily introduce you to current
Owners for you to chat to and get their take on why they chose
us for their Holiday Home location!
*
^Limited facilities only at certain times of the year, contact park for more details. Subject to status and deposit criteria, written details available on request.
Terms and conditions apply.
You choose the season... Dependent on when you plan to holiday
and your budget, we have a 10½ month or 12 month season!
We pride ourselves in the honest team we have with no pressure tactics!
Of course we’ll ask for you to visit the Park - after all, we’re proud of it and
really want you to see it.
The location is really important when deciding to purchase your Holiday
Home. So give us a call and have a chat about what you’re looking for,
we hope it’s Golden Sands, but if it’s not, we’ll advise wherever we can.
PICK UP
THE PHONE
TODAY!
Background image: Conwy Town & Harbour. 20 minute drive from the Park.
20
Book a visit online at www.goldensandsrhyl.co.uk
Caravan Ownership Enquiries: 0808 197 0809
21
Holiday PriceS
So what do you think? We hope you
like what you see and read. But if you
have some questions, just give us a call
on 01745 343606.
Take a look at our prices here, you’ll see
how affordable it really is to stay with us.
Just note, the prices stated here are just a sample of what
we have. These are based on 2 bedroom accommodation,
but we also have 3 and 4 bedroom accommodation
available, so if you’ve a bigger party of people, don’t worry
we can accommodate you too! Give us a call or go to our
website for details of prices for these.
Keep up to date...
We reckon you’ll have a GREAT
stay with us, but read what
others think and make your
own mind up. Look us up on
TripAdvisor to read the
hundreds of reviews
we’ve received from Holidaymakers and Owners, and see
why we were awarded the 2013 AND 2014 Certificate
of Excellence. (Certainly not to be sniffed at!) Oh and the
Hoseasons Finalist award for 2014!
FEB HALF TERM
13 - 19 Feb
SPRING
20 Feb - 2 April
EASTER
3 - 16 April
17 April
and ‘follow’
Oh almost forgot, don’t forget to ‘like’ us on
us on
. It’s here we’ll keep in contact daily and share
any competitions or special offers (as well as having the odd
random chat!)
22
Platinum
(sleeps 6)
Chalet
(sleeps 5)
3
130
157
235
270
179
247
7
185
225
335
386
256
353
Mon
4
115
139
208
239
159
219
Fri
3
94
120
166
183
138
211
Sat
7
135
171
237
262
197
301
Mon
4
83
106
147
162
122
186
Fri
3
242
336
381
426
360
484
Sat
7
346
479
544
609
515
691
Mon
4
215
297
337
378
319
429
Fri
3
152
173
201
236
195
310
18 April
Sat
7
217
247
288
337
279
442
Mon
4
135
153
178
209
173
274
24 April
Fri
3
183
209
279
319
233
387
25 April
Sat
7
262
298
399
455
332
552
27 April
Mon
4
162
185
247
282
206
342
Fri
3
226
295
393
441
319
483
Sat
7
322
422
562
630
456
690
MAY BANK HOL
1 - 7 May
8 - 22 May
MAY HALF
TERM
23 - 28 May
Mon
4
200
262
348
390
283
428
Fri
3
183
209
279
319
233
387
Sat
7
262
298
399
455
332
552
Mon
4
162
185
247
282
206
342
Fri
3
276
315
421
477
347
525
Sat
7
445
508
679
769
560
846
Mon
4
202
230
307
349
253
415
Fri
3
179
204
272
309
224
368
Sat
7
288
328
439
499
362
593
JUNE BREAKS
29 May - 18
June
Mon
4
202
230
307
349
253
415
19 June
Fri
3
211
241
321
363
265
429
612
20 June
Sat
7
301
344
459
519
379
22 June
Mon
4
187
213
285
322
235
380
26 June
Fri
3
220
251
336
379
275
442
27 June
Sat
7
314
358
479
541
392
631
29 June
Mon
4
195
222
297
335
243
392
3 July
Fri
3
275
314
407
455
339
514
4 July
Sat
7
393
448
581
650
484
735
6 July
Mon
4
244
278
360
403
300
455
Fri
3
321
367
489
553
402
606
10 - 23 July
24 July
SUMMER HOLS
25 July - 27 Aug
Sat
7
459
525
699
790
574
865
Mon
4
285
325
433
490
356
536
675
Fri
3
367
419
559
628
456
Sat
7
524
599
799
898
651
965
Sat
7
524
599
799
898
651
965
Sat
7
524
599
799
898
651
965
Sat
7
524
599
799
898
651
965
965
Sat
7
524
599
799
898
651
28 August
Fri
3
174
199
265
303
221
373
29 August
Sat
7
248
284
379
433
316
532
31 August
Mon
4
154
176
235
268
196
330
4 September
Fri
3
146
168
223
259
190
330
7 - 24
September
25 - 15 October
16 -22 October
OCT HALF
TERM
23 - 30 October
NB: Prices correct at time of print (Dec 2014)
Fri
Sat
20 April
5 September
If you still want to find out more about our facilities or the
latest news, simply visit our website:
www.goldensandsrhyl.co.uk.
Gold Plus
(sleeps 6)
(Automatically
deducted)
Gold
(sleeps 6)
these prices!
Bronze
(sleeps 6)
2015
5% off
not very exciting to
teeny tiny print and
We get that it’s very
te! So grab yourself
s important bits to no
of
go through, but there’
e you a better idea
have a read. It’ll giv
nt.
a cuppa, a seat and
me
l disappoint
d save any potentia
what your getting an
Silver
(sleeps 6)
Book online &
get a lovely
31 October 3 December
Sat
7
209
240
319
371
271
472
Mon
4
130
149
198
230
168
293
Fri
3
146
168
223
259
190
330
Sat
7
209
240
319
371
271
472
Fri
3
137
156
209
244
179
316
Sat
7
196
224
298
349
255
452
Mon
4
122
139
185
216
158
280
Fri
3
174
199
265
303
222
372
Sat
7
248
284
379
433
317
532
Mon
4
154
176
235
269
196
330
429
Fri
3
211
241
321
363
265
Sat
7
301
344
459
519
379
612
Mon
4
187
213
285
322
235
380
223
Fri
3
101
127
176
194
139
Sat
7
144
181
252
277
198
319
Mon
4
89
112
156
172
123
198
Fri
3
101
127
176
194
139
223
YOUR HOLIDAY BOOKING INFORMATION SMALL PRINT
Arrival and departure times
On the day of your arrival your accommodation is available from 1pm
if booked into Platinum, 1.30pm if in Gold, 2.30pm if in Silver, 4pm for
Bronze and 4.30pm for Super Savers. Accommodation will be available
once it has been cleaned and prepared for you. We are happy to welcome
you at the park earlier, and if your accommodation is ready you may
move in. We reserve the right to delay this time in order to maintain our
standards. Departure time is 10am.
Late arrivals (after 6pm)
If you expect to arrive after 6pm on the first day of your stay, you must
let the park know so that we can make arrangements for you to collect
your keys. Unless the park is previously notified, you must claim your
accommodation by 8 am on the day after your holiday was due to start,
otherwise we will treat your booking as cancelled.
Family Holiday Park
Golden Sands is a family holiday park, so we cannot accept any parties
of single people under the age of 18 or single sex groups. Other parties
of young people are taken at the discretion of the General Manager only.
Please note, you may be asked for ID to prove you are 18 on arrival, if you
look younger than 21. Children remain the responsibility of their parents
or guardians at all times, as they do at any of our facilities or clubs. Please
ensure you always know where your children are and that they must obey
Goldstars and lifeguards etc.
Special requirements
If you have any special requests regarding your holiday accommodation
please advise us when making your booking and confirm your request in
writing either by post or email including your telephone number in case of
any query. We will endeavour to meet your requests, however this cannot
be guaranteed and is not a condition of booking.
Guests with disabilities
If you require accommodation suitable for guests with disabilities, please
request this at the time of booking, as we only have a limited number
of suitable accommodation units. For information on the accessibility
of the facilities on the park, please contact Reception. Assistance dogs
are welcome. Special requests cannot be made as a condition of your
booking as they are always subject to availability.
Dogs & pets
Dogs and other pets are not permitted in holiday accommodation.
Assistance dogs are welcome, but please notify us in advance. We
cannot guarantee that pets/dogs have not been in the caravan previously.
Dogs maybe seen on Park as Owners are entitled to own a dog as part of
their Owner Licence.
Rental Equipment
Travel Cots, High Chairs, DVD Players and Irons are available to rent at
a cost £10 as well as a £10 refundable deposit (assuming returned to
Reception in the same condition). These are subject to availability and
therefore should be booked in advance of your arrival. Please Note: you
will need to bring your own linen for the cots and in most accommodation
types this will only fit in the lounge.
The park environment
As the park may be unfamiliar to you, we suggest you acquaint yourself
with the park as soon as you arrive. You need to take care walking over
grassy and often undulating ground, as they may contain obstacles you
need to avoid. Although there is street lighting on the park, this is kept to a
minimum to comply with the local planning authority, to preserve the rural
nature of the park and so as not to disturb children’s sleep at night. Please
take care when walking around the park especially at night.
Care of facilities
Please treat the property, facilities and accommodation at the Park with
respect and care so that other guests may continue to enjoy them. In the
event that you notice damage to any facility or in your accommodation,
please report it to reception immediately so that we can take appropriate
action. Your accommodation will be checked at the end of your holiday
and if we consider the accommodation has been left in an unreasonable
condition, or there is any damage or loss found, you will be charged.
We reserve the right to enter the accommodation under any special
circumstances or emergencies.
Your health, safety and park rules
By booking a holiday at Golden Sands, you are accepting to conform
with and accept the Park Rules, a copy of which can be obtained from
reception. Such regulations are for you and your families health and safety
and to ensure that you obtain the maximum enjoyment from your holiday.
The company reserve the right to require you and any members of your
party to leave the park where there is a breach of the park rules, no
compensation will be given.
Smoking Policy
Smoking is not permitted in any of our buildings and strictly not permitted
in our holiday accommodation. Please note, we cannot guarantee that the
accommodation has never been smoked in.
Personal possessions
Personal possessions remain your responsibility, including the safety of
any electrical items you bring on holiday with you.
Selling alcohol
In accordance with the UK licensing laws, we can only sell alcohol to
people over the age of 18 years. We may require you to show ID to prove
your age.
Your holiday home
Only those people listed on the booking can occupy your
accommodation and use the facilities of the park and the accommodation
must not exceed the maximum capacity stated. If this legal requirement is
not met, your booking will be terminated and you will be asked to leave,
with no refund made. Any visiting friends or family will require a Day Pass,
which can be obtained at Reception, costs apply. Strictly no smoking in
any accommodation or public buildings.
Unacceptable behavior
For the convenience of our guests, we reserve the right to terminate
the party’s holiday without compensation, where the unreasonable or
criminal behavior of the persons in the holiday party or guests of the party,
might impair the enjoyment, comfort or health of other guests, our team
members or staff. This may include but is not limited to verbal or physical
abuse at the manager’s discretion.
Infectious or contagious diseases
Infectious or contagious diseases could easily be passed to other guests
while on holiday. You must inform the Duty Manager should you or any
member of your party contract any such illness while on holiday. In order
to protect our guests and staff, anyone found to have such a condition
may be confined or requested to leave the park. Please note that in
such circumstances we are unable to offer refunds and we therefore
recommend you take out insurance.
Vehicles
We will only accept an appropriate amount of vehicles on the park relating
the occupancy of the holiday home. Parties with 3 vehicles or more will
only be accepted at the discretion of the park General Manager. If the
General Managers decision is not adhered to, then we reserve the right
to terminate the booking, with no refund. No motorcycles, quad bikes,
scooters or other such vehicles are permitted on park without written
permission from the General Manager. Please check with the park before
arrival if you want to bring a large commercial vehicle, due to limited
parking spaces available. No parking/driving at any times on the grass.
Prices
We reserve the right to increase prices where there is an increase in Value
Added Tax or any other tax applicable to your holiday. Prices shown are
inclusive of VAT at a rate of 20%. Please note that brochure prices and
charges may be subject to change in exceptional circumstances. Some
accommodation is sub-let by us on behalf of private owners who are not
registered for VAT. In such cases the price shown in the brochure does
not include VAT on the booking charge, but does include a handling fee
(which includes VAT). In any event the price shown remains the same.
Whilst our reservations staff will always try to give accurate information
and price quotations to telephone enquiries, we cannot accept
responsibility for such information unless it is confirmed by us in writing.
Brochure charges are subject to change and may go up or down in
response to changing market pressures. Please note discounts and
promotional offers may be made in conjunction with the brochure and
website. The cost per holiday, after any discounts, must be a minimum of
£109 per week and £59 per short break.
Availability of facilities and entertainment
On park and entertainment and access to the facilities is included in the
cost of your holiday. All holidaymakers’ names are registered at the park.
The Entertainment Complex, Facilities and Swimming Pool are subject to
seasonal opening times, please ask the park for specific details. Children
under 14 years old must be accompanied by an adult in the swimming
pool.
The operation of our park is subject to legislation and the guidelines
laid down by the Health & Safety Executive, Local Authorities and
their codes of practice. We accordingly reserve the right to adjust our
services in order to meet these standards. It is possible that in some
circumstances accommodation, entertainment or a facility may have
to be temporarily withdrawn, due to maintenance, renovation, adverse
weather conditions, changes in governmental legislation, or any other
factor outside our control. We reserve the right to make such alterations
in the above circumstances without prior notice, and are unable to accept
liability for the loss of an advertised facility, or to pay compensation for
any inconvenience caused. Should changes occur, we will advise of
these changes, where made prior to booking and will use reasonable
endeavours to advise guests already booked of any changes made
thereafter. Bookings made through Newspaper promotions do not include
entertainment passes or bed linen.
Website/brochure accuracy
We take every care to ensure that the details on our website and in our
brochure are accurate at time of going live / to print. Photographs are
intended for guidance only. Layout and finance plans are for illustrative
and guidance purposes only. Brochure charges are subject to change and
may go up or down in response to changing market pressures. Activities
promoted within this brochure are subject to minimum numbers and may
incur an additional charge.
Data Protection
The information you give us in connection with your booking is held
securely on our computer system and dealt with in accordance with the
Data Protection Act. By providing us with the information you are deemed
to accept this and to have the consent of all members of your party to
this. We keep this information to help us improve our service to you and
to provide you with information about our holidays by telephone, e-mail
and post. If you have registered to receive news and special offers by
post, email or by any means other than booking then we will contact you
by your preferred contact method to keep you informed of our latest news
and offers. If you would prefer not to receive this information, please write
and inform us, at Golden Sands Holiday Park, Sandy Cove, Foryd Road,
Kinmel Bay, Rhyl, North Wales LL18 5NA
We will not disclose this information to any person outside the company
other than our agents and contractors for the purpose of carrying out your
instructors, unless we are legally required to do so, or for the purpose
of crime prevention. We use CCTV cameras at some locations on our
holiday park for crime prevention and safety reasons.
Use of cookies
This is only applicable if you use our website. Our website may use
‘cookies’ a piece of software that asks permission to be placed on your
computers hard drive. Cookies are used for website tracking purposes
and the application can tailor its operations to your needs, by
remembering selective information about your last visit. Any tracking or
the use of cookies is used solely for the purpose of the company and
is only used for statistical information, to help us improve our website
offerings, circumstances or emergencies. There is one exception to the
legislation, which means that ESSENTIAL cookies which are specifically
needed for a key function of a website (User Experience or UI related)
WILL NOT need to be opted in to. Example: If you visit us to buy a
holiday and we specifically require a cookie in order to complete the
transaction, then we can drop this cookie on to your machine without
asking permission.
If you have a comment
If you are dissatisfied with any aspect of your holiday, please speak to a
member of staff in the park reception, who should be equipped to rectify.
However, if you are still dissatisfied, you must then make an appointment
to see the General Manager and record your complaint with them. If,
at the end of your holiday, you feel that we have not dealt with your
complaint satisfactorily, please write to the General Manager at the park,
no later than 28 days after the end of your holiday. We are only able to
take action on any complaints that are first brought to the attention of the
reception team whilst you are on your holiday and secondly received in
writing within 28 days, unless there are exceptional circumstances.
HOLIDAY BOOKING CONDITIONS
The holiday contract
The following terms and conditions and the provisions contained in the
‘Holiday Booking Information’ will apply to your booking. The person
who books the holiday accepts all the terms and conditions contained in
the ‘Holiday Booking Information’ and the terms outlined in the ‘Holiday
Booking Conditions’ on behalf of all party members. A contract between
yourself and Golden Sands Ltd will come into existence.
1. If the booking is made via telephone you will verbally be given the
booking reference.
2. If you book via the Internet you will be informed that your booking has
been confirmed and you will receive a booking reference.
The contract binds you and all party members; it is your responsibility
to ensure that all party members accept the full terms and conditions of
booking. Failure to disclose all relevant information or comply with the
conditions may lead to termination of the contract and loss of booking.
We reserve the right to decline or terminate the booking of any guest(s)
whose party make up or behavior interferes or may interfere with the
comfort of other guests. In the event of this happening NO refund will
be given.
Changes to your Holiday by you
After you have booked your holiday and paid the deposit you may wish to
make a minor amend to your holiday e.g. type of accommodation or lead
name. We will try to meet your request and there will be an administration
charge of £18.00 for the amendment(s). If however you need to make a
major change, for example you change the date of your holiday, this will
be treated as a cancellation. Any amendments to your holiday must be
made at least 8 weeks prior to start of your holiday and confirmed to us
in writing by the same person that made the booking. Where changes are
sought to be made within 8 weeks of the departure date it will be treated
as a cancellation and full cancellation charges will apply as outlined in the
cancellation section below.
If you cancel your booking
As soon as you know you need to cancel your holiday, call the park on
01745 343606 to inform us of your intention to cancel, you will then be
required to confirm your cancellation in writing. The letter must be signed
(where possible) by the person who made the booking.
Our Cancellation Plan
The cancellation plan covers your holiday cancellation in the event
that any member of your party are unable to travel due to sickness,
redundancy, jury service or bereavement £25 per full week £17 per
short break. Proof will be required in writing, by recorded delivery prior
to the start date of your holiday. For sickness a doctors note is required,
for redundancy an employers notification is required, for jury service a
court notification and bereavement a death certificate. Please note a
cancellation an administration charge of £50 and cancellation fee will be
deducted. If you have taken out our Cancellation Plan, cancellation due
to circumstances such as illness, accident or change in circumstance will
be covered in most cases. Cancellation charges are calculated as follows
from the date your written instructions are received.
LENGTH OF TIME
CANCELLATION CHARGE
56 days or more
Deposit*
43 -55 days
30% off holiday cost*
29 - 42 days
8 -28 days
7 days or less
*And Insurance and Cancellation Plan premiums
If you have not arrived by 8am on the morning after your break was due
to commence or contacted the Park concerned to confirm when you will
arrive, we will assume that the break is cancelled and the total holiday
cost will be forfeited. We reserve the right to re-let the accommodation
unit.
It may be necessary to cancel your holiday due to illness, accident or
change of circumstances. If you have taken out our Cancellation Plan,
payments arising from cancellation may be covered as detailed above:
If we change your holiday during your stay
We will always try wherever possible to limit any changes to your
holiday during your stay, however we cannot accept responsibility
or compensation for factors outside of our control, for example
circumstances such as *force majeure. *Force majeure means
circumstances beyond our control including (but not limited to) industrial
disputes, natural disasters, fire, technical problems, bad weather and acts
of government.
Any major alterations to your booking
We will always try our best to make sure that any facilities offered in the
brochure and on the website are available, however there is a possibility
that we may be required to change some elements in advance of your
booking. If such a change is necessary, we will endeavour to advise you
as soon as possible. For any minor or last minute changes please see the
section entitled Availability of Facilities and Entertainment.
If we cancel your booking
We always endeavour not to change the date or cancel your booking, but
in exceptional circumstances this may be necessary. We will inform you of
the change of date or cancellation as soon as possible and give you the
following options.
a. Accept the alternative arrangements as notified to you
b. Choose another available break from us at the advertised price
c. Cancel your holiday with a full refund of any money you have paid
In other circumstances, including those arising from force majeure*,
we do not pay compensation.
Limitation of liability
We accept responsibility of those arrangements for your holiday which
are within our control, but we cannot accept liability for any injury loss or
damage suffered by you or any member of your party, unless one of the
following applies:
1) There was a willful default by us, our employees or agents, or;
2) Death or personal injury was caused by the negligence of Golden
Sands, our employees or agents
No action can be taken in respect of any complaint not bought to the
attention of the Duty Manager. Please see the section entitled ‘If you have
a comment’ for full details of our customer service policy.
General
Please note that all points covered in the ‘Holiday Booking Conditions’
also form part of this Holiday Contract. All bookings are subject to these
terms and conditions and to availability.
Payment of your holiday booking
Most of our customers enjoy the convenience of paying for their holiday
over the phone or online using a direct debit or credit card. Payment can
be made by cheque, which must be received within 3 working days of
making your provisional booking. Cheques should be made payable to
Golden Sands Holiday Camp (Rhyl) Ltd and sent to the park address on
the back of this brochure. Please ensure the name of the person making
the booking and the holiday reference number is clearly written on the
back of the cheque. Payments made by credit cards only, will incur a
surcharge of 1.5% of each payment.
Deposit
A deposit of £60 per accommodation unit is required to secure your
booking, with the balance due 8 weeks before the holiday start date.
Please note it is your responsibility to ensure the payment is received on
time for the outstanding balance. Please note, we do not send reminders
and if payment is not received by the due date, then your booking will
be cancelled and a reinstatement fee will apply. Cancellation plan must
be paid at the time of booking. All bookings made within 8 weeks of the
start date must be paid in full, please bring your final holiday booking
confirmation with you and present it on arrival.
23
Here we are!
How to find us...
Book online
and save
•S
ATNAV users
use postcode
LL18 5LS.
• Take junction
25 off the A55
signposted to
Bodelwyddan.
• Take the 2nd
exit at the roun
dabout
signposted to
Bodelwyddan.
• At next rounda
bout take the 1s
t exit
onto Abergele
Road.
• Take 2nd road
on the right,
signposted to
Kinmel Bay.
5%
• Continue to th
e next roundabo
ut
then take 2nd
exit onto St As
aph
Avenue.
• At the traffic
lights turn left.
• Before you go
up
(& opposite the over the bridge
Sa
turn right and th ndy Cove Pub),
en immediately
left into the Pa
rk.
Go online to do
wnload some di
rections
& remember to
look out for th
e Golden
Sands signs fr
om the road!
• Book Online: www.goldensandsrhyl.co.uk
Golden Sands Holiday Park,
Sandy Cove, Foryd Road,
Kinmel Bay, Rhyl,
North Wales LL18 5NA
• Call to Book or Enquire: 0808 197 0800
• Email: [email protected]
The
tel
num ephone
bers
are
F
REE
(from
• Caravan Ownership Enquiries: 0808 197 0809
www.facebook.com/GoldenSandsRhyl
@GoldenSandsRhyl
www.goldensandsrhyl.co.uk/news
landli
!
nes)

The place for Happy Holidays

Transcription

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