September 19, 2012 Regular Board Meeting

Transcription

AGENDA
BOARD OF DIRECTORS REGULAR MEETING
WEDNESDAY, SEPTEMBER 19, 2012 – 3:30 P.M.
Board Room, 9300 Fanita Parkway, Santee, CA
•
CALL TO ORDER
•
PLEDGE OF ALLEGIANCE
•
OPPORTUNITY FOR PUBLIC COMMENT
•
Opportunity for members of the public to address the Board (Gov. Code 54954.3)
APPROVAL OF MINUTES
Recommendation: Approve the minutes of the Regular Board meeting of August
15, 2012 and September 5, 2012.
•
ITEMS TO BE ADDED, WITHDRAWN, OR REORDERED ON THE AGENDA
•
CONSENT AGENDA
Items are considered to be routine and will be acted upon by a single motion without
discussion, unless a Board Member, staff, or the public request a specific item be removed
from the consent agenda for discussion.
CONSENT ITEMS
1.
DEMAND PAYMENTS
Recommendation: Approve the Register of Audited Demands, and payment of
warrants from July 31, 2012 - August 31, 2012.
2.
DIRECTORS COMPENSATION AND EXPENSE CLAIMS
Recommendation: Approve claims and authorize payments.
3.
RESOLUTION RECOGNIZING DIANA M. LEVIN ON THE OCCASION OF HER
RETIREMENT
Recommendation: Adopt Resolution recognizing Diana M. Levin, Safety & Risk
Manager, upon her retirement after 12 years of service with the District.
4.
STUDY FOR THE WALMART/CARLTON HILLS DIVERSION STRUCTURES AND
ASSOCIATED SEWER CONVEYANCE SYSTEM (JN 211022)
Recommendation:
1. Authorize the Chief Executive Officer/General Manager to execute
professional services agreement with Brown and Caldwell to provide
engineering services for the Study for the Walmart/Carlton Hills Diversion
Structures and Associated Sewer Conveyance System Project (Project). The
total fee amount will be on a time and material basis with a not to exceed
upper limit of $101,453.
2. Authorize the Director of Engineering and Planning to modify the agreement
up to 10% ($10,145) for contingency.
5.
SUNRISE RESERVOIR SITE IMPROVEMENTS (JN 210026)
Recommendation:
1. Reject all four (4) bids received on August 28, 2012 and return all bid security.
2. Consider bid protest from Whillock Contracting, Inc. as moot given the
recommendation to reject all bids.
3. Direct staff to revise the plans and specifications (evaluating cost savings) and
rebid the project.
6.
DISTRICT-WIDE INFORMATION SYSTEMS REPLACEMENT PROJECT - SELECTION
OF SOFTWARE PROVIDER FOR NEW FINANCIAL AND HUMAN RESOURCES
INFORMATION SYSTEM
Recommendation:
1. Approve Tyler Technologies’ proposal for the purchase and implementation of
its Financial and Human Resources Information System (FHRIS) software in the
amount of $390,460, (first year maintenance fee waived), a travel/per diem
budget for Tyler Staff of $65,600 and a 10% contingency of $45,606.
2. Authorize the CEO/General Manager to enter into a Professional Services
Agreement with Advanced Utility Systems subject to negotiation of final terms
as approved by the CEO/General Manager and General Counsel.
•
ACTION AGENDA
Items on the Action Agenda call for discussion and action by the Board. All items are
placed on the Agenda so that the Board may discuss and take action on the item if the
Board is so inclined.
ACTION ITEMS
7.
PUBLIC HEARING: REVISED HOURLY OVERHEAD BILLING RATE SCHEDULE –
ADJUSTED FOR CURRENT SALARY RANGES
Recommendation:
1. Open Public Hearing to receive public comments.
2. Close Public Hearing.
3. Adopt Resolution approving the revised hourly overhead billing rates (avg 1.9%)
based on 07/01/12 Salary Ranges and overhead rate.
[September 19, 2012]
Page 2 of 4
[Agenda]
8.
•
9.
AB 340, “THE CALIFORNIA PUBLIC EMPLOYEES’ PENSION REFORM ACT”
Recommendation: Hear staff report on the changes made in AB 340, “The
California Public Employees’ Pension Reform Act”. No action required.
REPORTS
The following items are reports and are placed on the Agenda to provide information to
the Board and the public. There is no action called for on these items. The Board may
engage in discussion upon which a specific subject matter is identified but may not take
any action other than to place the matter on a future agenda.
BOARD REPORTS
Recommendation: Hear report from Directors for the following meetings:
A.
B.
C.
D.
E.
President’s Report
County Water Authority (CWA) Board of Directors Meeting
Employee Involvement Team Meeting
Santee Chamber of Commerce Board/Governance Committee Meeting
Other meetings/conferences/events attended by Directors per AB1234
(Council of Water Utilities, CSDA San Diego Chapter, etc.)
•
DIRECTORS’ COMMENTS
•
DISTRICT COUNSEL’S REPORT
Directors’ comments are to be related to District business which may be of interest to the
Board. They are placed on the agenda to enable individual Board Members to convey
information to the Board and the Public. There is to be no discussion or action taken on
comments made by Board Members.
10.
GENERAL MANAGER’S REPORT
Recommendation: Receive General Manager’s report covering the following:
operations, finances, projects, legislation, and other information.
11.
INFORMATIONAL REPORTS
Recommendation: Review, note, and file the following reports:
A. Park Committee Minutes of July 25, 2012
B. Facilities Development & Operations Committee Minutes of August 27, 2012
•
CLOSED SESSION
12.
CLOSED SESSION
At any time during the regular session, the Board may adjourn to closed session to
consider litigation, or discuss with Legal Counsel matters within the attorney-client
privilege, subject to the appropriate disclosures.
A. Conference with Legal Counsel – Existing Litigation (Gov. Code 54956.9 (a))
1) Viejas Band of Kumeyaay Indians v. Padre Dam Municipal Water District
San Diego Superior Court Case Number 37-2011-00093203
2) Native American Heritage Commission v. Padre Dam Municipal Water District
Page 3 of 4
[Agenda]
B. Conference with Legal Counsel - Anticipated Litigation
Significant exposure to litigation pursuant to subdivision (b) of Government
Code Section 54956.9: 1 case
13.
ADJOURNMENT
This agenda was posted at least 72 hours before the meeting in a location freely accessible to the public. No
action may be taken on any item not appearing on the posted agenda, except as provided by Gov. Code
Section 54954.2. The complete agenda package is available for public review on the District’s website,
www.PadreDam.org. Any written materials provided to a majority of the Board of Directors within 72 hours
prior to the meeting regarding any item on this agenda will be made available for public inspection at the
District’s office located at 9300 Fanita Parkway. For questions or request for information related to this
agenda contact Amy Pederson, Board Secretary, at 619.258.4614 or [email protected].
Padre Dam Municipal Water District does not discriminate on the basis of disability in
admission to, access to, or operations of its programs, services or activities. This notice
is available in alternate formats. Questions or requests for additional information or
accommodations under the Americans with Disabilities Act (ADA) may be forwarded to
our ADA Coordinator: Diana M. Levin at 619.258.4678 or [email protected]
PUBLIC COMMENT PROCEDURES
Members of the public may address the Board regarding items not appearing on the posted agenda, which are
within the subject matter jurisdiction of the Board. Speakers are requested to state name, address and
topic, and observe a time limit of 3 minutes each. Public comment on a single topic is limited to a total of
15 minutes. Anyone desiring to address the Board regarding an item listed on the agenda should fill out a
“request to speak” form and present it to the Board Secretary. These forms are available in the Board Room
on the counter near the entrance doors.
NEXT RESOLUTION NO. 2012-45
NEXT ORDINANCE NO. 2012-07
CERTIFICATION OF POSTING
I certify that on September 13, 2012, I posted a copy of the foregoing agenda near the regular
meeting place of the Board of Directors of Padre Dam Municipal Water District, said time being at
least 72 hours prior to the meeting, in accordance with Gov. Code Section 54954.2(a).
______________________________
Amy Pederson, Board Secretary
Page 4 of 4
[Agenda]
September 2012
September 2012
October 2012
S M T W T F S
S M T W T F S
2 3 4 5 6 7
9 10 11 12 13 14
16 17 18 19 20 21
23 24 25 26 27 28
30
Monday
Tuesday
Wednesday
Thursday
1
8
15
22
29
1 2 3 4 5
7 8 9 10 11 12
14 15 16 17 18 19
21 22 23 24 25 26
28 29 30 31
Friday
6
13
20
27
Sat/Sun
September 1
2
3
4
Labor Day
Office Closed
5
3:30pm Board Mtg
(Boardroom)
10
11
6
7:30am Santee
Chamber
Board Mtg
12:00pm Metro
Commission/J
- Cancelled
7
13
14
12
7:30am EIT 2012
Meetings
(Boardroom)
8
9
15
16
17
8:30am Santee
Governance
Cmte
24
1:30pm Finance &
Admin Svcs
Cmte
(Boardroom)
18
7:30am COWU
19
20
3:30pm Board Mtg
10:30am Faciltiies
(Boardroom)
Development
& Ops Cmte
(Boardroom)
25
26
3:30pm Park
Committee
(Park Club
House)
27
21
9:30am LAFCO
Special
Districts
Advisory
Cmte CANCELLED
22
23
28
29
9:00am CWA Board
Mtg
30
Agenda Calendar
1
9/12/2012 11:27 AM
October 2012
Monday
October 1
November 2012
S M T W T F S
1 2 3 4 5
7 8 9 10 11 12
14 15 16 17 18 19
21 22 23 24 25 26
28 29 30 31
Tuesday
Wednesday
Thursday
2
3
3:30pm Board Mtg
(Boardroom)
8
October 2012
S M T W T F S
9
6
13
20
27
1 2
4 5 6 7 8 9
11 12 13 14 15 16
18 19 20 21 22 23
25 26 27 28 29 30
Friday
4
Sat/Sun
5
7:30am Santee
Chamber
Board Mtg
10:00am Park Shelters
Ribbon
Cutting
Ceremony
(Lake 1
Gazebo)
12:00pm Metro
Commission/J
10
7:30am EIT 2012
Meetings
(Boardroom)
3
10
17
24
6
7
11
12
13
14
15
8:30am Santee
Governance
Cmte
16
7:30am COWU
17
3:30pm Board Mtg
(Boardroom)
18
19
20
9:30am LAFCO
Special
Districts
Advisory
Cmte
21
22
1:30pm Security
Committee
(Boardroom)
23
24
3:30pm Park
Committee
(Park Club
House)
25
26
27
9:00am CWA Board
Mtg
28
29
Agenda Calendar
30
31
2
9/12/2012 11:27 AM
November 2012
Monday
Tuesday
November 2012
December 2012
S M T W T F S
S M T W T F S
1 2
4 5 6 7 8 9
11 12 13 14 15 16
18 19 20 21 22 23
25 26 27 28 29 30
Wednesday
Thursday
November 1
7:30am Santee
Chamber
Board Mtg
1:00pm Metro
Commission/J
3
10
17
24
2 3 4 5 6 7
9 10 11 12 13 14
16 17 18 19 20 21
23 24 25 26 27 28
30 31
Friday
1
8
15
22
29
Sat/Sun
2
3
4
5
6
7
8
9
10
3:30pm Board Mtg
(Boardroom)
11
Veterans' Day (Office Clos
12
13
14
7:30am EIT 2012
Meetings
(Boardroom)
15
6:00pm CSDA
Quarterly
Mtg
16
17
9:30am LAFCO
Special
Districts
Advisory
Cmte
18
19
8:30am Santee
Governance
Cmte
20
7:30am COWU
21
3:30pm Board Mtg
(Boardroom)
22
Office Closed
Thanksgiving
9:00am CWA Board
Mtg
23
24
25
26
1:30pm Facilities
Dev. & Ops
Cmte
(Boardroom)
Agenda Calendar
27
28
29
30
3:30pm Park
Committee
(Park Club
House)
3
9/12/2012 11:27 AM
December 2012
December 2012
January 2013
S M T W T F S
S M T W T F S
2 3 4 5 6 7
9 10 11 12 13 14
16 17 18 19 20 21
23 24 25 26 27 28
30 31
Monday
Tuesday
Wednesday
Thursday
1
8
15
22
29
1 2 3 4
6 7 8 9 10 11
13 14 15 16 17 18
20 21 22 23 24 25
27 28 29 30 31
Friday
5
12
19
26
Sat/Sun
December 1
2
3
4
5
3:30pm Board Mtg
(Boardroom)
10
11
6
7:30am Santee
Chamber
Board Mtg
12:00pm Metro
Commission/J
7
13
14
12
7:30am EIT 2012
Meetings
(Boardroom)
8
9
15
16
17
8:30am Santee
Governance
Cmte
18
7:30am COWU
24
Office Closed 1/2 day
1:30pm Finance &
Admin Svcs
Cmte
(Boardroom)
19
3:30pm Board Mtg
(Boardroom)
25
Christmas Day
Office Closed
20
26
3:30pm Park
Committee
(Park Club
House)
21
9:30am LAFCO
Special
Districts
Advisory
Cmte
27
22
23
28
29
9:00am CWA Board
Mtg
30
31
Office Closed 1/2 day
Agenda Calendar
4
9/12/2012 11:27 AM
MINUTES OF THE REGULAR MEETING
OF THE BOARD OF DIRECTORS OF PADRE DAM
MUNICIPAL WATER DISTRICT HELD ON
WEDNESDAY, AUGUST 15, 2012
The regular meeting of the Board of Directors of Padre Dam Municipal Water
District was held on Wednesday, August 15, 2012, at the appointed meeting place, the
Board Room at the District Administration Building, located at 9300 Fanita Parkway,
Santee, California.
President Pommering called the meeting to order at 3:30 p.m. A quorum was
declared, and the following Directors were present: Caires, Peasley, Pommering, Scalzitti
and Wilson.
Directors absent: None
Staff members present: Allen Carlisle, CEO/General Manager; Al Lau, Director of
Engineering & Planning; Frank Kowalski, Director of Operations & Water Quality; Karen
Jassoy, CFO/Director of Finance; Debi Baczynski, Director of Human Resources;
Johnathan Skinner, Director of Park & Recreation; Amy Pederson, Board Secretary; Paula
de Sousa, District Counsel; Melissa McChesney, Communications Officer; Gary Canfield,
Plant Manager; Paul Clarke, Operations Manager; Brian Thornburgh, Assistant Operations
Manager; John DeDonato, Construction and Maintenance Supervisor; Jason Mulick,
Electrician/Instrumentation Control Technician; Aaron Hazard, Corrosion Control
Visitors present: Tom Gould, HDR Engineering; Valerie Doyle, Santee resident;
Andy Kiddie, Santee resident; Nancy Poty, Santee resident; Nancy Fink, Santee resident;
Bill Matella, Santee resident; Gene Kimery, Santee resident; Brian Billings, Santee
resident; Holly Savage, Santee resident; Joshua Wells, Santee resident
There were no public comments.
APPROVAL OF MINUTES
On motion of Director Wilson, seconded by Director Pommering, and unanimously
carried, the minutes of the Special Board Meeting of July 26 2012, and the Regular Board
Meeting of August 1, 2012 were approved as submitted.
PRESENTATION
Frank Kowalski, Director of Operations and Water Quality, recognized John A.
DeDonato, Construction and Maintenance Supervisor, and Jason M. Mulick,
Electrician/Instrumentation Control Technician, for 10 years of District service. The
Board congratulated and thanked both employees for their contributions.
There were no items to be added, withdrawn, or reordered at this time.
•
CONSENT AGENDA
CONSENT ITEMS
On motion of Director Caires, seconded by Director Peasley, and unanimously
carried, the Board approved items 1 through 4 as submitted.
1.
DEMAND PAYMENTS
The Board approved the Register of Audited Demands, and payment of warrants
from July 6, 2012 - July 30, 2012.
2.
DIRECTORS COMPENSATION AND EXPENSE CLAIMS
The Board approved the claims and authorized payments.
3.
GENERAL MANAGER’S EXPENSE CLAIM
The Board approved the claim and authorized payment.
4.
RESOLUTION RECOGNIZING DON J. MEIER ON THE OCCASION OF HIS
RETIREMENT
The Board adopted Resolution 2012-41 recognizing the retirement of Don J. Meier,
Industrial Code Compliance Specialist, upon completion of 26 years of service with the
District.
•
ACTION AGENDA
ACTION ITEMS
5.
CITY OF SANTEE’S TRANSIENT OCCUPANCY TAX (“TOT”)
On motion of Director Pommering, seconded by Director Caires, and unanimously
carried, the Board tabled consideration of this item pending potential action from the
Santee City Council to exempt the Park’s “Long-Term” campers and directed staff to
bring it back to a future board meeting.
6.
PUBLIC HEARING: TIME CERTAIN 6:00 P.M. – TO CONSIDER INCREASES IN WATER
AND SEWER RATES FOR FISCAL YEARS 2013-2017 AS PROPOSED BY HDR
CONSULTING AND ASSUMED IN THE 5-YEAR BUSINESS PLAN AND BUDGET
Allen Carlisle, General Manager/CEO, kicked off the rate hearing with a
presentation on the rising costs associated with water, sewer and infrastructure
maintenance. Mr. Carlisle also reviewed changes that the District has made to “right
size” itself due to deflated water sales.
Tom Gould with HDR Engineering continued by presenting the results of the water
and sewer schedules along with providing information on water allocations and bill
comparisons.
[August 15, 2012]
Page 2 of 5
[Minutes]
Mr. Gould noted a correction to the Prop 218 Notice in which the RS4 allocation in
Tiers 2 - 4 increased.
At 6:50 p.m. President Pommering opened the Public Hearing.
The following members of the public addressed the Board to oppose the District
increasing water and sewer rates:
Nancy Fink, Santee resident; Valerie Doyle, Santee resident; Brian Billings, Santee
resident; Holly Savage, Santee resident; Susan Craig, Santee resident; Nancy Poty, Santee
resident; and Joshua Wells, Santee resident.
At 7:05 p.m. President Pommering closed the Public Hearing at which time board
members and staff answered questions raised during public comment.
On motion of Director Caires, seconded by Director Wilson, with Director Scalzitti
voting no, the Board adopted ordinance 2012-05, by roll call vote, adopting Padre Dam’s
water rates and billing structure for FY 2013 – FY 2017.
On motion of Director Caires, seconded by Director Peasley, with Director Scalzitti
voting no, the Board adopted ordinance 2012-06, by roll call vote, adopting Padre Dam’s
sewer rates and billing structure for FY 2013 – FY 2017.
•
REPORTS
7.
BOARD REPORTS
A. President’s Report
At President Pommering’s request, Frank Kowalski, Director of Operations and
Water Quality, shared photos and provided an update on the fire service blow
out at Plaza de Cuyamaca shopping center and line break on Harbison Canyon
Road.
B. County Water Authority (CWA) Board of Directors Meeting
Director Wilson reported on a special board meeting regarding the Carlsbad
Desal Project in which board members are looking at the details and impacts
of this project.
C. Employee Involvement Team Meeting
Director Scalzitti reported that EIT members reviewed input from employees
on updating the District’s Intranet.
D. Santee Chamber of Commerce Board/Governance Committee Meeting
Director Pommering reported the Chamber voted to support the City’s TOT
over the objections of 1 member. He also mentioned he’s been appointed to a
committee to redraft bylaws and new policies for the Chamber.
[August 15, 2012]
Page 3 of 5
[Minutes]
E. Other meetings/conferences/events attended by Directors per AB1234
Allen Carlisle reported that he and President Pommering met with other GM’s
and Board Presidents to establish the agenda for the Joint Board Meeting with
Padre Dam, Helix, Otay, Sweetwater and Lakeside. Padre Dam will host the
meeting.
•
•
8.
None
Paula de Sousa provided an update regarding litigation on the Delta Smelt case.
Mr. Carlisle reported the “Value of Water” presentation he recently gave to the
Crest/Dehesa/Harbison Canyon Planning Group went well.
•
CLOSED SESSION
9.
CLOSED SESSION
At 4:25 p.m., the Board recessed to convene in Closed Session to discuss the
following:
Code Section 54956.9: 3 cases
C. Conference with Real Property Negotiator (Gov. Code Section 54956.8)
Property: 398-290-27-00
Agency Negotiator: Allen Carlisle, CEO/GM
Negotiating Parties: Kenneth Vallone; Mary Lou Arakelian; Diane ValloneDudgeon; Pamela Boucher
Under negotiation: Price and terms of payment.
The Board reconvened in open session at 4:40 p.m. No action was taken in closed
session.
[August 15, 2012]
Page 4 of 5
[Minutes]
At 4:40 p.m. President Pommering declared a recess and reconvened the meeting
at 6:00 p.m. to consider agenda item 6.
10.
ADJOURNMENT
President Pommering declared the meeting adjourned at 7:40 p.m.
______________________________
Board President
ATTEST:
______________________________
Board Secretary
[August 15, 2012]
Page 5 of 5
[Minutes]
MINUTES OF THE REGULAR MEETING
OF THE BOARD OF DIRECTORS OF PADRE DAM
MUNICIPAL WATER DISTRICT HELD ON
WEDNESDAY, SEPTEMBER 5, 2012
The regular meeting of the Board of Directors of Padre Dam Municipal Water
District was held on Wednesday, September 5, 2012, at the appointed meeting place, the
Board Room at the District Administration Building, located at 9300 Fanita Parkway,
Santee, California.
President Pommering called the meeting to order at 3:30 p.m. A quorum was
declared, and the following Directors were present: Caires, Peasley, Pommering, Scalzitti
and Wilson.
Staff members present: Allen Carlisle, CEO/General Manager; Al Lau, Director of
Engineering & Planning; Frank Kowalski, Director of Operations & Water Quality; Karen
Jassoy, CFO/Director of Finance; Johnathan Skinner, Director of Park & Recreation; Amy
Pederson, Board Secretary; Paula de Sousa, District Counsel; Gerry Canfield, Right of Way
Agent; Paul Clarke, Operations Manager; Brian Thornburgh, Assistant Operations Manager;
Courtney Mael, Engineering Technician.
Visitors present: Don Braun, Mountain View Ranch Homeowner’s Association in
Alpine; representatives from the County of San Diego.
There were no public comments.
APPROVAL OF MINUTES
There were no minutes to approve.
Item 1 was pulled from the consent agenda for discussion.
•
CONSENT AGENDA
CONSENT ITEMS
On motion of Director Peasley, seconded by Director Caires, and unanimously
carried, the Board approved consent items 2 through 4 as submitted, with Item 1 pulled
for clarification.
1.
PARTIAL QUITCLAIM OF A SEWER EASEMENT FOR LAS COLINAS (JN 207014)
Responding to Director Scalzitti, Mr. Mael clarified that since the District’s
easement spans beyond the boundary of the project only a portion of the easement is
being quitclaimed.
On motion of Director Scalzitti, seconded by Director Wilson, and unanimously
carried, the Board adopted Resolution 2012-42 accepting the Partial Quitclaim of the
existing sewer easement in favor of a new easement.
2.
QUITCLAIM OF A WATER EASEMENT FOR LAS COLINAS (JN 207014)
The Board adopted Resolution 2012-43 accepting the Quitclaim of the existing
water easement in favor of a new easement.
3.
UTILITY CONSTRUCTION AGREEMENT BETWEEN THE SAN DIEGO COUNTY FLOOD
CONTROL DISTRICT AND PADRE DAM FOR WOODSIDE AVENUE FLOOD CONTROL
IMPROVEMENTS
The Board approved the Utility Construction Agreement between the San Diego
County Flood Control District and Padre Dam Municipal Water District that specifies the
details and protections for Padre Dam for the County’s construction project that involves
the relocation of a portion of the 36-inch El Capitan pipeline.
4.
REFINANCE THE DISTRICT’S TERM LOAN WITH CALIFORNIA BANK AND TRUST
(CB&T)
The Board adopted Resolution 2012-44 approving the Second Amendment and
Renewal of Term Loan Agreement with CB&T.
•
ACTION AGENDA
ACTION ITEMS
5.
COUNTY OF SAN DIEGO REQUEST TO AMEND AND EXTEND LEASE FOR AN
ADDITIONAL 20 YEARS AND TO CONSTRUCT A NEW TOWER AT THE ALPINE
HEIGHTS RESERVOIR FOR SHERIFF’S DEPARTMENT EMERGENCY RADIO
COMMUNICATION FACILITY
President Pommering called on public speaker, Don Braun representing Mountain
View Ranch HOA, who spoke in favor of staff’s recommendation as it relates to not
renewing the ground lease with Crown Castle that will expire in December 2013.
Mr. Braun provided a brief history of the facilities that have grown at the tower
since the beginning of the lease and the number of growing complaints since the Crown
Castle acquisition of the site.
Mr. Braun explained that in concept the HOA supports the negotiations with the
County and requested the motion be amended to include direction to staff to work
cooperatively with neighbors and actively involve them in the future planning process.
On motion of Director Caires, seconded by Director Scalzitti, and unanimously
carried, the Board approved the following:
1. Authorized staff to pursue negotiations with the County of San Diego to amend
the Communications Site Lease Agreement for the emergency communications
facility at Alpine Heights Reservoir.
[September 5, 2012]
Page 2 of 5
[Minutes]
2. Agreed with staff to not renew the ground lease with Crown Castle that will
expire December 2013.
The Board also suggested that staff work collaboratively with surrounding
homeowners and include them in future discussions regarding facilities within the site.
6.
CITY OF SANTEE’S TRANSIENT OCCUPANCY TAX (“TOT”)
Mr. Carlisle summarized the staff report requesting the Board reconsider their
position regarding the City of Santee’s TOT and take a neutral stance since the City took
formal action to exempt the “long-term” campers, including the first thirty days of their
stay, from the TOT.
Directors expressed appreciation to the City for considering Padre Dam’s position
on the matter and taking action to exempt the long term campers. Directors Scalzitti
and Peasley also indicated they were still opposed to the TOT as it could still impact
Padre Dam and its customers.
On motion of Director Wilson, seconded by Director Caires, with Directors Peasley
and Scalzitti voting no, the Board approved staff’s recommendation by a 3-2 vote, with
Directors Scalzitti and Peasley voting no.
•
REPORTS
7.
BOARD REPORTS
A. President’s Report
No report.
B. County Water Authority (CWA) Board of Directors Meeting
Director Wilson highlighted areas within his written report regarding MWD’s
rate refinement process stating he received an e-mail from MWD CFO
yesterday indicating a response to his request would be provided by the end of
the week; the QSA Implementation update and background; results of CWA’s
public opinion survey; San Vicente Dam Raise; and the status of Carlsbad
Desalination Project.
C. Santee Chamber of Commerce Board/Governance Committee Meeting
Director Pommering provided a brief report on the Governance Committee
meeting stating discussions were on the Santee Board of Education seat
vacancy and the pressure for them to take a stance on the proposed Quail
Brush Power Plant; the City of Santee’s change to the Transient Occupancy
Tax; and Brian Jones’ representative spoke about pending legislative bills.
D. Other meetings/conferences/events attended by Directors per AB1234
Director Scalzitti reported there was a LAFCO candidates’ forum at the CSDA
San Diego Chapter meeting in August. Director Wilson added that the
[September 5, 2012]
Page 3 of 5
[Minutes]
presentation given by Bill Metcalf, Fire Chief at North County Fire Protection
District was very informative.
Director Scalzitti reported Johnathan Skinner gave a very good presentation at
the Council of Water Utilities meeting on sustainable recreation at Santee
Lakes.
•
Director Pommering reminded everyone that the Santee Lakes Foundation will be
holding their annual 5K Fun Run on Saturday, September 22, 2012.
•
No report.
8.
No report.
9.
INFORMATIONAL REPORTS
The following reports were noted and filed:
A. Park Committee Minutes of May 23, 2012 and June 27, 2012
B. Notice of Completions (4)
•
CLOSED SESSION
10.
CLOSED SESSION
At 4:20 p.m., the Board recessed to convene in Closed Session to discuss the
following:
Code Section 54956.9: 1 case
C. Conference with Legal Counsel - Anticipated Litigation
Initiation of litigation pursuant to subdivision (c) of Government Code Section
54956.9: 2 cases
[September 5, 2012]
Page 4 of 5
[Minutes]
The Board reconvened in open session at 5:32 p.m. No reportable action was
taken in closed session.
11.
ADJOURNMENT
President Pommering declared the meeting adjourned at 5:32 p.m.
______________________________
Board President
ATTEST:
______________________________
Board Secretary
[September 5, 2012]
Page 5 of 5
[Minutes]
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012
Karen Jassoy
Catherine Sylvester
Finance
Allen Carlisle, CEO/GM
APPROVAL OF DEMAND PAYMENTS
RECOMMENDATION(S):
1. Approve Register of Audited Demands; payment of warrants from July 31, 2012 to August 31, 2012
ALTERNATIVE(S):
1.
ATTACHMENT(S):
1. Register of Audited Demands paid as of August 31, 2012
FUNDING:
Requested amount:
Budgeted amount:
Are funds available?
Project cost to date:
$4,030,061.56
$4,030,061.56
Yes
No
N/A
PRIOR BOARD/COMMITTEE CONSIDERATION:
STRATEGIC PLAN IMPLEMENTATION:
This agenda item is consistent with the Strategic Plan and meets one or more of the following
Strategic Goals: Customer Service & Education; Employee Relations; Facilities Issues, Financial
Health; Premier Park; Preventative & Predictive Maintenance; Water Resource Development.
Policy Updates:
Reviewed by:
Dept Head
Finance
Legal Counsel
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Rules & Regulations
Standard Practices
& Policies
AgendaReport (3).docAgendaReport (3).doc
Page 1 of 1
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
Padre Dam Municipal Water District
REGISTER OF AUDITED DEMANDS
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102787
CHECK
DATE
8/9/2012
102876
102876
102876
102876
8/16/2012
8/16/2012
8/16/2012
8/16/2012
257
257
257
257
257
102720
102720
102720
102720
102720
102720
102720
102720
102788
102788
102877
102877
102877
102877
102980
102980
102980
102980
102980
102980
102980
103074
103074
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
102721
102721
102721
102721
102879
102879
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/16/2012
8/16/2012
Page 1 of 39
VENDOR
NUMBER VENDOR NAME
3889 A.M. BEST COMPANY, INC.
3889 TOTAL
REMARK/DESCRIPTION
2012 BEST'S KEY RATING GUIDE
PURCHASE
ORDER #
00138544
ABABA BOLT
ABABA BOLT
ABABA BOLT
ABABA BOLT
TOTAL
MATERIALS
MATERIALS
MATERIALS
CONVOLUTED SLIT LOOM
00001158
00001158
00001158
00001158
221.68
57.66
30.35
70.84
24.85
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
ABCANA INDUSTRIES, INC.
TOTAL
CR. MEMO-CASE CONT.DEPOSIT
HYPOCHLORITE SOLUTION
CR. MEMO-CASE CONTAINER DEP
HYPOCHLORITE/HYPOCHLORIC SOL
HYPOCHLORITE/HYDROCHLORIC
HYPOCHLORITE/HYDROCHLORIC
CR. MEMO - CASE CONT.DEPOSIT
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
183.70
-66.00
12.98
55.80
-120.00
320.01
143.55
149.30
60.72
86.17
76.05
189.69
90.56
90.50
228.47
70.84
103.27
149.20
101.20
101.20
83.56
-90.00
7.48
188.70
173913
173913
173913
173913
173913
173913
ACTION TURBO REPAIR, INC.
DIESEL PARTICULATE FILTER
00362087
00362087
00362108
00362108
00363573
00363573
2,033.25
10,266.50
10,266.50
10,266.50
10,266.50
10,266.50
10,266.50
PAID THROUGH 8/31/2012
AMOUNT
221.68
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102722
102880
8/2/2012
8/16/2012
103075
103075
8/30/2012
8/30/2012
102837
8/9/2012
102802
102988
8/9/2012
8/23/2012
102789
102789
102789
102789
102789
102789
102789
102789
102789
102789
102789
102881
102981
102981
102981
102981
102981
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
102723
103076
8/2/2012
8/30/2012
102982
102982
8/23/2012
8/23/2012
Page 2 of 39
VENDOR
NUMBER VENDOR NAME
173913 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
AMOUNT
156689 ACWA/JPIA
156689 ACWA/JPIA
156689 TOTAL
MEDICAL - AUGUST 2012
MEDICAL - SEPTEMBER 2012
00009220
00009220
61,599.00
25,685.56
25,685.56
168751 ADI
168751 ADI
168751 TOTAL
12 V 4AH BATTERIES
NEW CARD READER-EMP PARKING
00006535
00006535
51,371.12
45.21
154.07
193498 ADREANNA JONES
193498 TOTAL
PARK-PICNIC REFUND
00190246
199.28
400.00
190908 ADRIENNE W. BORDEN
190908 ADRIENNE W. BORDEN
190908 TOTAL
125 PLAN 2012 08/03/12
125 PLAN 2012 08/17/12
00117292
00117292
400.00
192.30
80.50
Shirt Royal S/S XL
Shirt Orange S/S XXL
Shirt Orange S/S XXXL
Shirt Orange L/S XL
TAX ADJUSTMENT
Embroidered Shirts
TAX
Hat Padre Dam Royal
Shirts
TAX
Shirts
SUPPLIED SHIRTS
PORT & CO ESSENTIAL T-SHIRTS
PORT & CO ESSENTIAL T-SHIRTS
Shirts
Shirt Royal S/S L
Shirt Orange S/S XL
00362520
00362520
00362520
00362520
00362520
00362511
00362511
00362634
00362642
00362642
00363653
00002107
00002107
00002107
00363661
00363901
00363901
272.80
232.48
426.30
310.06
503.88
0.01
346.80
26.88
202.78
143.94
11.05
126.66
21.12
56.96
94.93
190.01
114.08
228.16
PHASE 3 W.VICTORIA ROOF
PHASE 3 W.VICTORIA ROOF
00138544
00138544
3,036.10
8,342.29
1,176.24
497
497
497
497
497
497
497
497
497
497
497
497
497
497
497
497
497
497
ADVERTISING EDGE, INC.
TOTAL
11536 AECOM
11536 AECOM
11536 TOTAL
9,518.53
646.90
646.90
165796 AFLAC
165796 AFLAC
165796 TOTAL
1,293.80
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102882
CHECK
DATE
8/16/2012
102883
8/16/2012
103077
8/30/2012
102724
102724
102724
102724
8/2/2012
8/2/2012
8/2/2012
8/2/2012
VENDOR
NUMBER VENDOR NAME
111350 AGRICULTURAL PEST CONTROL SERVICES
111350 TOTAL
190748 AGUIRRE ENGINEERING, INC.
190748 TOTAL
32847 AIRGAS USA, LLC
32847 TOTAL
166609
166609
166609
166609
166609
ALL ACCESS EQUIPMENT RENTALS, INC
TOTAL
REMARK/DESCRIPTION
Blanket PO - Pest Control
PURCHASE
ORDER #
00361623
W.VICTORIA RESERVOIR STAKING
00138544
300.00
822.50
CIRCLE WHIZ LARGE
00014315
822.50
60.08
MODEL LTN6L LIGHT TOWER
MODEL LTN6L LIGHT TOWER
FACTORY FREIGHT
DMV
00359865
00359865
00359865
00359865
60.08
8,064.01
8,064.01
315.00
200.00
AMOUNT
300.00
102790
8/9/2012
125701 ALLIED WASTE SERVICES #529
125701 TOTAL
Waste Disposal/Choc. Summit
00361383
16,643.02
391.47
102725
8/2/2012
126447 ALPINE COMMUNITY CENTER
126447 TOTAL
ALPINE COMM MEETING RM RENTAL
00363418
391.47
225.00
102791
8/9/2012
164259 ALPINE TRUE VALUE HARDWARE
164259 TOTAL
CLAMP
00005100
225.00
11.57
103078
8/30/2012
120205 AL'S SPORT SHOP
120205 TOTAL
MEIER RETIRE.PLAQUE/STOPWATC
00124417
11.57
74.33
102726
8/2/2012
2428 AMERICAN FENCE CO
2428 TOTAL
temp fence for shelters
00363442
74.33
813.96
2550
2550
2550
2550
Sling Nylon 12'
Sling Nylon 6'
Load testing cranes
00363004
00363004
00362458
813.96
118.49
104.40
495.00
MEMBER RENEW-PHILIP STEVENS
00004230
717.89
98.00
asphalt replacement
asphalt replacement
asphalt replacement
asphalt replacement
00363741
00363741
00363741
00363741
98.00
2,140.45
1,134.75
534.00
640.32
PS2 FILTER
PS2 FILTER
00006535
00006535
4,449.52
42.84
42.84
102727
102727
102727
8/2/2012
8/2/2012
8/2/2012
102985
8/23/2012
102792
102792
102792
102792
8/9/2012
8/9/2012
8/9/2012
8/9/2012
181868
181868
181868
181868
181868
102729
102729
8/2/2012
8/2/2012
176680 APPLIANCE PARTS CENTER, INC.
176680 APPLIANCE PARTS CENTER, INC.
Page 3 of 39
AMERICAN RIGGING & SUPPLY
TOTAL
4119 AMERICAN WATER WORKS ASSOCIATION
4119 TOTAL
ANTHONY'S GRADING & PAVING
TOTAL
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102793
8/9/2012
102864
102864
8/9/2012
8/9/2012
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
103079
103079
103079
103079
103079
103079
103079
103079
103079
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
Page 4 of 39
VENDOR
NUMBER VENDOR NAME
176680 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
AMOUNT
128792 APPLIED INDUSTRIAL TECHNOLOGIES
128792 TOTAL
RAS valves and actuators
00353439
85.68
15,826.76
185797 APPLIED VALVES & CONTROLS INC
185797 APPLIED VALVES & CONTROLS INC
185797 TOTAL
ASCO Solenoid Valve
ASCO Solenoid Valve
00361471
00361471
15,826.76
229.35
1,504.02
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
Nylon Rubber Mats 3X4
Scraper Mat BLK 3X5
Steady Step Blk 4X6
Steady Step BRN 4X6
Fender Covers Red
Bath Towles
Inventory Maint.
Shop Towles red
Inventory Maint
Service Charge
Mechanics Cover alls
Scraper Mat BLK 3X5
Steady Step Blk 4X6
Steady Step BRN 4X6
Fender Covers Red
Bath Towles
Inventory Maint.
Shop Towles red
Inventory Maint
Service Charge
Scraper Mat BLK 3X5
Steady Step Blk 4X6
Steady Step BRN 4X6
Fender Covers Red
Bath Towles
Inventory Maint.
Shop Towles red
Inventory Maint
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
1,733.37
39.39
12.00
10.00
28.50
2.80
100.20
77.94
15.75
12.00
40.00
8.40
39.39
12.00
10.00
28.50
2.80
100.20
77.94
15.75
12.00
40.00
8.40
39.39
12.00
10.00
28.50
2.80
100.20
77.94
15.75
12.00
ARAMARK UNIFORM SERVICES
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103079
103079
CHECK
DATE
8/30/2012
8/30/2012
102795
8/9/2012
102730
8/2/2012
103080
8/30/2012
102885
8/16/2012
102886
8/16/2012
VENDOR
NUMBER
146659
146659
146659
VENDOR NAME
TOTAL
REMARK/DESCRIPTION
Service Charge
PURCHASE
ORDER #
00362731
00362731
AMOUNT
40.00
8.40
Roller Mouse Pro 2
00362255
1,040.94
213.29
BOTTLED WATER/SUPPLIES
00012485
213.29
186.42
Webhosting -7/1/12-7/31/12
00364429
186.42
249.00
PARK ADVERTISING
00190246
249.00
286.00
186781 AT&T MESSAGING
186781 TOTAL
Employee Emergency Hotline
00361869
286.00
20.95
SIMS AMR
Raven XE Modem
SECURITY CAMERAS
AIR CARDS & IPAD WIRELESS
WRF DUTY PHONES
00122374
00361295
00123713
00176170
00005120
20.95
1,558.70
3,027.18
576.33
287.97
133.23
23499 ARC ERGONOMICS
23499 TOTAL
3939 ARROWHEAD
3939 TOTAL
160688 ART STREET INTERACTIVE
160688 TOTAL
4168 AT&T ADVERTISING SOLUTIONS
4168 TOTAL
102731
102732
102796
102797
102984
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/23/2012
136514
136514
136514
136514
136514
136514
102983
8/23/2012
147053 AT&T
147053 TOTAL
INTERNET - PARK & CSC
00190246
5,583.41
2,532.16
102884
8/16/2012
184680 AT&T
184680 TOTAL
LONG DISTANCE PHONE CHARGES
00122374
2,532.16
32.18
102803
8/9/2012
9813 AUGUST A. CAIRES
9813 TOTAL
125 PLAN 2012 08/03/12
00117292
32.18
642.39
102798
102799
102986
103081
8/9/2012
8/9/2012
8/23/2012
8/30/2012
4267
4267
4267
4267
4267
AWWA CAL-NEVADA SECTION
TOTAL
WATER EDUCATION SEMINAR-OCHOA
WATER EDUCATION SEMINAR-PAIGE
WATER ED SEMINAR-T. Martin
FALL 2012 CONFERENCE
00364103
00364103
00364103
00138544
642.39
160.00
160.00
160.00
1,060.00
102735
102735
102735
102735
8/2/2012
8/2/2012
8/2/2012
8/2/2012
114956
114956
114956
114956
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
CC MCCHESNEY 7/17/12
CC BACZYNSKI 7/17/12
CC PEDERSON 7/17/12
CC CARLISLE 7/17/12
00124417
00009220
00144434
00144434
1,540.00
374.14
518.46
65.34
335.77
Page 5 of 39
AT&T MOBILITY
AT&T MOBILITY
AT&T MOBILITY
AT&T MOBILITY
AT&T MOBILITY
TOTAL
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102735
102804
102804
102804
102804
103087
103087
103087
103087
103087
103087
103087
103087
103087
103087
CHECK
DATE
8/2/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
VENDOR NAME
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
TOTAL
REMARK/DESCRIPTION
CC RODRIGUEZ 7/17/12
CC RODRIGUEZ-2 7/17/12
CC SMITH - 2726 7/17/12
CC SMITH - 6926 7/17/12
CC HAGUE 7/17/12
CC JOHNSON 8/17/12
CC KOWALSKI 8/17/12
CC CORNELIUS 8/17/12
CC BASTA 8/17/12
CC CLARKE 8/17/12
CC THORNBURGH 8/17/12
CC SMITH - 2726 8/17/12
CC SMITH - 6926 8/17/12
CC MCCHESNEY 8/17/12
CC RODRIGUEZ 8/17/12
PURCHASE
ORDER #
00123713
00123713
00190246
00190246
00190246
00005125
00004230
00138544
00004230
00123713
00116484
00190246
00190246
00144434
00123713
AMOUNT
746.90
2.00
1,087.11
1,202.42
348.48
719.54
322.88
24.39
609.33
432.09
92.51
1,002.23
687.00
264.95
297.40
102887
102887
103082
103082
103082
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
9084
9084
9084
9084
9084
9084
BAY CITY ELECTRIC WORKS, INC.
TOTAL
Generator Rental Rotary Event
Light Tower Rental-Movie
Ps. #7 generator contract
PS. #1 generator maint.
Light Tower Rental
00364015
00364390
00349149
00349122
00365173
9,132.94
594.76
162.16
605.00
1,662.50
162.16
102800
102800
103084
103084
103084
103084
103084
103084
8/9/2012
8/9/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
9118
9118
9118
9118
9118
9118
9118
9118
9118
BEST, BEST & KRIEGER LAWYERS
TOTAL
LEGAL SERVICES THRU 6/30/12
SANTEE LAKES
SDG&E DISTRIBUTED GEN.RATE
METRO SEWER ISSUES
JM PIPE LITIGATION (SHARED)
JM PIPE LITIGATION (SOLE)
EMPLOYEE CLAIM #2011-1
LEGAL SERVICES THRU 7/31/12
00144434
00190246
00144434
00138544
00004230
00004230
00009220
00144434
3,186.58
20,812.16
120.00
1,446.17
93.20
287.29
207.00
3,731.79
27,296.99
102888
8/16/2012
191311 BIRD ROCK SYSTEMS, INC.
191311 TOTAL
Block of 20 Hours
00362175
53,994.60
3,900.00
103133
8/30/2012
193594 BONNIE L. PURTILL
193594 TOTAL
C/S REFUND
00001110
3,900.00
28.78
102733
102733
8/2/2012
8/2/2012
104643 BOOT WORLD, INC.
104643 BOOT WORLD, INC.
Safety Shoes 2012-13
00363688
00363688
28.78
167.00
145.44
Page 6 of 39
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102801
102987
103085
CHECK
DATE
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/23/2012
8/30/2012
VENDOR
NUMBER
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
102989
103086
103086
103086
103086
103086
103086
8/23/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
11502
11502
11502
11502
11502
11502
11502
11502
103021
8/23/2012
102734
8/2/2012
Page 7 of 39
VENDOR NAME
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
TOTAL
REMARK/DESCRIPTION
Tuff Toe
SAFETY BOOTS-D.CAMPBELL
SAFETY BOOTS- 3 EMPLOYEES
SAFETY BOOTS-B. MCPHERSON
PURCHASE
ORDER #
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00002101
00002101
00002101
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
TOTAL
Blanket PO Store Inventory
Tea Constant Comment
Tea Green
Cups Hot/Cold
Coffee G House
Coffee Caf Rojas
TAX ADJUSTMENT
00363207
00364752
00364752
00364752
00364752
00364752
00364752
4,572.20
154.36
79.13
105.51
767.18
1,327.43
442.48
-140.59
149526 BRYAN A. HAGUE
149526 TOTAL
125 PLAN 2012 08/17/12
00117292
2,735.50
692.00
180347 BULL MARKET SALES
00362319
692.00
220.84
AMOUNT
167.00
155.12
167.00
150.29
136.05
150.29
164.81
145.44
135.72
164.84
164.84
126.02
135.72
116.33
155.12
155.12
106.63
155.12
164.84
313.94
164.84
135.74
167.00
494.94
167.00
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102990
CHECK
DATE
8/23/2012
102889
8/16/2012
VENDOR
NUMBER VENDOR NAME
180347 BULL MARKET SALES
180347 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
00362319
AMOUNT
393.88
190633 CALIFORNIA BANK & TRUST
190633 TOTAL
RETENTION-TC CONSTR.208026
00138544
614.72
18,443.05
102874
8/10/2012
142164 CALIFORNIA BOARD OF ACCOUNTANCY
142164 TOTAL
CPA LICENSE RENEWAL-K.JASSOY
00176170
18,443.05
180.00
102744
102745
103006
103100
103101
103102
8/2/2012
8/2/2012
8/23/2012
8/30/2012
8/30/2012
8/30/2012
154384
154384
154384
154384
154384
154384
154384
D5 CERT RENEW-J.TACKETT
D2 CERT RENEW-G.OCHOA
T2 CERT RENEW - J.VARGAS
D3 CERT RENEW-M.GARZA
D4 CERT REQUEST-R.SCHULTZ
D5 CERT REQ - CLIFF WRIGHT
00123713
00123713
00122374
00123713
00116484
00122374
180.00
105.00
80.00
60.00
90.00
105.00
105.00
102805
102991
8/9/2012
8/23/2012
152354 CALPERS LONG TERM CARE PROGRAM
152354 CALPERS LONG TERM CARE PROGRAM
152354 TOTAL
103088
103088
8/30/2012
8/30/2012
163221 CANNON PACIFIC SERVICES, INC
163221 CANNON PACIFIC SERVICES, INC
163221 TOTAL
Lot sweeping F/O & CSC
WRF Road and parking
CALIFORNIA DEPARTMENT OF PUBLIC HEA
TOTAL
545.00
272.08
272.08
00364074
00364074
544.16
180.00
95.00
102994
102994
102994
8/23/2012
8/23/2012
8/23/2012
149104
149104
149104
149104
CARDIAC SCIENCE CORP
TOTAL
AED to replace obsolete one
TAX
CR. MEMO-RETURN AED BATTERY
00360663
00360663
00138270
275.00
995.00
77.11
-214.42
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
BRAKE ROTOR
COUPLER BODY
CQ ANTIFREEZE,OIL FILTERS
AIR CHUCKS
BRAKE PADS
SPARK PLUGS
OIL, AIR & FUEL FILTERS
BRAKE PADS
TRANS FILTER KIT,OIL FILTER
STANDARD U-JOINTS
BRAKE PADS;TRANS,OIL&AIR FIL
BRAKE PADS
BRAKE PAD & ROTOR
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
857.69
155.59
40.04
98.84
67.76
121.12
19.61
53.22
60.14
18.29
32.70
217.59
114.44
136.63
Page 8 of 39
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
CHECK
DATE
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
VENDOR
NUMBER
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
VENDOR NAME
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
TOTAL
REMARK/DESCRIPTION
REMAN ALTERNATOR
OIL FILTERS
COOLANT TEST STR KIT
AIR & OIL FILTERS,ATF FLUID
OIL FILTER,DELO 400 LE SAE
OIL,FUEL & AIR FILTERS
OIL & FUEL FILTERS
BRAKE PADS
AIR TOOL LUBE - 16 OZ
LOOM/CLIP ACCESSORY
PURCHASE
ORDER #
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
AMOUNT
229.36
20.57
11.58
66.19
36.43
173.10
38.76
66.83
20.93
10.74
102995
102995
102995
8/23/2012
8/23/2012
8/23/2012
142295
142295
142295
142295
CDW GOVERNMENT, INC.
TOTAL
3 APC Smart-UPS 6000VA RM
Sales Tax
Freight
00354212
00354212
00354212
1,810.46
11,319.00
877.23
474.54
102806
8/9/2012
170430 CED
170430 TOTAL
CSC SCONCE LIGHTS
00007100
12,670.77
642.73
192911 CENTRAL PRODUCTS,LLC
192911 TOTAL
Table & Chairs-Patio
00363119
642.73
1,245.99
102736
8/2/2012
103134
8/30/2012
193578 CHAD A. REYNOLDS
193578 TOTAL
C/S REFUND
00001110
1,245.99
87.94
102955
8/16/2012
135052 CHARLES M. SCOTT
135052 TOTAL
REIMBURSE-SUPPLIES 8/14/12
00150228
87.94
245.12
102890
102890
8/16/2012
8/16/2012
150615 CITY OF EL CAJON
150615 CITY OF EL CAJON
150615 TOTAL
QUARTERLY PERMIT INVOICE
QUARTERLY PERMIT INVOICE
00363645
00363645
245.12
218.10
369.78
102891
102891
8/16/2012
8/16/2012
15495 CITY OF SANTEE
15495 CITY OF SANTEE
15495 TOTAL
Blue Grass Festival
Ops-Silver Sponsor is $500
00364031
00364031
587.88
300.00
200.00
102892
102996
103090
8/16/2012
8/23/2012
8/30/2012
15503
15503
15503
15503
Cowles Mtn Relay Lease.
METRO SEWERAGE-QTR 1 FY 2013
4TH QUARTER OF FY 2012
00361391
00176170
00176170
500.00
1,530.81
976,455.00
9,895.53
102997
8/23/2012
ENTRY LOCK
00006535
987,881.34
90.15
Page 9 of 39
CITY TREASURER SAN DIEGO
TOTAL
168508 CLARK SECURITY PRODUCTS, INC.
168508 TOTAL
90.15
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102807
102807
CHECK
DATE
8/9/2012
8/9/2012
VENDOR
NUMBER
15560
15560
15560
VENDOR NAME
CLA-VAL
CLA-VAL
TOTAL
REMARK/DESCRIPTION
PR Maint
PR Maint
PURCHASE
ORDER #
00363733
00363725
AMOUNT
6,025.47
6,283.16
124513 COCA-COLA BOTTLING CO OF SAN DIEGO
124513 COCA-COLA BOTTLING CO OF SAN DIEGO
124513 TOTAL
00363240
00363240
12,308.63
1,152.44
989.04
125284 COLLEEN M. LARSEN
125284 TOTAL
REIMBURSE CONFERENCE EXPENSE
00138544
2,141.48
152.34
8/30/2012
179119 COMPETITIVE METALS INC.
179119 TOTAL
PLATE FOR HYDRAULIC TANK
00363910
152.34
40.76
102894
102894
102894
102894
102894
102894
102894
103092
103092
103092
103092
103092
103092
103092
103092
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
B-26 Detailing
B-14 Detailing
B-65 Detailing
B-44 Detailing
B-27 Detailing
B-66 Detailing
A-64 Detailing
Pation Wash
B-26 Detailing
B-14 Detailing
B-65 Detailing
B-44 Detailing
B-27 Detailing
B-66 Detailing
A-62 Detailing
00364525
00364525
00364525
00364525
00364525
00364525
00364525
00365202
00365202
00365202
00365202
00365202
00365202
00365202
00365202
40.76
40.00
40.00
40.00
40.00
40.00
40.00
20.00
30.00
20.00
20.00
20.00
20.00
20.00
20.00
20.00
103151
8/31/2012
187397 CONSOLIDATED BUILDING SYSTEMS, INC
187397 TOTAL
Shelter Project
00364402
430.00
20,452.33
102998
8/23/2012
141621 CONTOLLED MOTION SOLUTIONS, INC
141621 TOTAL
fittings for hyd. motors
00361818
20,452.33
371.66
102896
103093
8/16/2012
8/30/2012
SUNRISE RES IMPROVE SUBMITTA
SUNRISE RES IMPROVEMENT SUB
00003037
00003037
371.66
174.56
314.20
102897
102897
102897
8/16/2012
8/16/2012
8/16/2012
Blanket PO-Store Product
00361674
00361674
00361674
488.76
348.00
405.49
115.56
102739
102893
8/2/2012
8/16/2012
102840
8/9/2012
103091
Page 10 of 39
COMPLETE CAR CARE PROS
TOTAL
16857 COPY CORRAL
16857 COPY CORRAL
16857 TOTAL
124847 CORE-MARK INTERNATIONAL
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102897
102897
102999
102999
102999
102999
102999
102999
102999
102999
102999
102999
102999
CHECK
DATE
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
VENDOR
NUMBER
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
VENDOR NAME
CORE-MARK INTERNATIONAL
TOTAL
REMARK/DESCRIPTION
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
PURCHASE
ORDER #
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
103000
103000
103000
103000
103000
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
113195
113195
113195
113195
113195
113195
CORODATA RECORDS MANAGEMENT INC.
TOTAL
RECORD STORAGE
Backup Tape Offsite Storage
Blanket- Record Storage
00004105
00362239
00362239
00362239
00364787
2,838.78
133.40
236.54
118.28
118.28
55.39
103001
8/23/2012
109436 COSTCO MEMBERSHIP
109436 TOTAL
MEMBERSHIP DUES AUGUST 2012
00365051
661.89
110.00
103094
8/30/2012
119298 COTTONWOOD ELECTRIC CART SERVICE
119298 TOTAL
Golf Cart Repair
00365131
110.00
295.05
102740
103002
8/2/2012
8/23/2012
120281 COUNCIL OF WATER UTILITIES
120281 COUNCIL OF WATER UTILITIES
120281 TOTAL
7/17/12 COWU RESERVATIONS
8/21/12 COWU RESERVATIONS
00124417
00124417
295.05
150.00
125.00
102762
102940
102940
103043
8/2/2012
8/16/2012
8/16/2012
8/23/2012
FIBER BRAID HOSE
SUPER WEATHERSTRIP ADHESIVE
HOSES,MOUNT & GREASE FITTING
AIR GOVERNOR D 2 STYL X2
00000220
00000220
00000220
00000220
275.00
239.36
23.82
357.09
62.57
103004
8/23/2012
109381 COUNTY OF SAN DIEGO - CLERK'S OFFIC
109381 TOTAL
NOE-FLINN SPRINGS PUMP GEN.
00150228
682.84
50.00
103003
8/23/2012
109399 COUNTY OF SAN DIEGO ASSESSOR
109399 TOTAL
MPR EXTRACT-RATE INCREASE
00105865
50.00
125.00
Page 11 of 39
74500
74500
74500
74500
74500
COUNTY MOTOR PARTS
COUNTY MOTOR PARTS
COUNTY MOTOR PARTS
COUNTY MOTOR PARTS
TOTAL
AMOUNT
85.34
643.11
-6.15
-20.25
-28.58
-18.18
-36.33
-22.62
-37.54
310.12
198.86
488.47
413.48
125.00
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102809
102809
102808
102898
102898
102898
102898
102898
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
VENDOR
NUMBER
148620
148620
148620
121419
121419
121419
121419
121419
121419
121419
VENDOR NAME
COUNTY OF SAN DIEGO- RCS
COUNTY OF SAN DIEGO- RCS
TOTAL
REMARK/DESCRIPTION
RCS radios - 2
RCS radios - 2
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
TOTAL
CSC BACK-UP GEN.APCD FEE
Site Fee 01236 2012-2013
PTO 007943
PTO 940137
PTO 960591
PTO 000913
PURCHASE
ORDER #
00362010
00362010
AMOUNT
53.00
53.00
00004230
00363944
00363944
00363944
00363944
00363944
106.00
2,527.00
151.00
223.00
962.00
378.00
147.00
102899
8/16/2012
149411 COUNTY OF SAN DIEGO
149411 TOTAL
Pool/Spa Permit
00364496
4,388.00
551.00
103095
103095
103095
103095
8/30/2012
8/30/2012
8/30/2012
8/30/2012
171272
171272
171272
171272
171272
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
TOTAL
Exc permit inspections
Permit processing
Exc permit inspecitons
REF# 114616 INV# 158496
00364875
00364875
00364875
00116484
551.00
217.06
38.76
140.35
1,799.59
102900
102900
102900
102900
102900
102900
102900
102900
102900
102900
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
164494
164494
164494
164494
164494
164494
164494
164494
164494
164494
164494
COX COMMUNICATIONS SAN DIEGO
TOTAL
Cabins TV
Phone
Phone Usage Charges
TV Taxes, Fees & Surcharges
Phone Taxes, Fees & Surcharge
Cabins TV
Phone
Phone Usage Charges
TV Taxes, Fees & Surcharges
Phone Taxes, Fees & Surcharge
00364381
00364381
00364381
00364381
00364381
00364381
00364381
00364381
00364381
00364381
2,195.76
151.00
33.66
0.62
8.38
3.51
151.00
33.66
0.66
8.38
3.51
103096
8/30/2012
158852 CPS PRINTING dba ZUZA
158852 TOTAL
BUSINESS CARDS-LAU,BLACK,CSC
00105865
394.38
142.23
103097
103097
8/30/2012
8/30/2012
179451 CRWA
179451 CRWA
179451 TOTAL
Hogate/Dist Security
Clarke/Dist Security
00364971
00364971
142.23
175.00
175.00
102810
8/9/2012
122112 CSDA SAN DIEGO CHAPTER
122112 TOTAL
CSDA DINNER MTG. 8/16/12
00124417
350.00
195.00
102741
8/2/2012
108652 CWEA - TCP
ORDER#194171-J.TEIXEIRA
00123713
195.00
71.00
Page 12 of 39
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102901
103005
CHECK
DATE
8/16/2012
8/23/2012
102742
8/2/2012
102902
102902
102902
102902
102902
102902
103098
103098
103098
103098
103098
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
108652
108652
108652
VENDOR NAME
CWEA - TCP
CWEA - TCP
TOTAL
REMARK/DESCRIPTION
RENEW#091021007-T.ANDERSON
#090931002-ZAMORA-BERTASSO
PURCHASE
ORDER #
00116484
00004230
AMOUNT
215.00
75.00
144119 DAY WIRELESS SYSTEMS-SAN DIEGO (20)
144119 TOTAL
RADIO SYSTEM UPGRADES
00004230
361.00
34,383.91
136493
136493
136493
136493
136493
136493
136493
136493
136493
136493
136493
136493
Dell PrecisionT3500.
2 - Dell Precision T3500's
1 - Dell Precision T3500
2 - Dell Precision T3500's
1 - Dell Precision T3500
Monitor Privacy Screen Filter
1 yr warranty Ext.
Dell Precision T3500
Dell Precision T3500
Dell Optiplex 790
Dell Optiplex 790
00360671
00362714
00362714
00362714
00362714
00362984
00364162
00364146
00364146
00364154
00364154
34,383.91
1,504.08
229.48
114.75
3,008.12
1,504.07
61.36
195.00
114.74
1,794.58
159.25
1,212.43
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
TOTAL
102743
103099
8/2/2012
8/30/2012
191505 DELTA DENTAL OF CALIFORNIA
191505 DELTA DENTAL OF CALIFORNIA
191505 TOTAL
DENTAL COVERAGE - AUG 2012
DENTAL COVERAGE - SEPT 2012
00009220
00009220
9,897.86
14,166.12
13,886.52
102811
102903
8/9/2012
8/16/2012
185851 DELTA SYSTEMS ENGINEERING INC
185851 DELTA SYSTEMS ENGINEERING INC
185851 TOTAL
PUMP STA #2 GENERATOR ADDIT
ALPINE PUMP #5 GENERATOR REP
00138544
00138544
28,052.64
2,040.00
275.00
102904
8/16/2012
134771 DEPARTMENT OF CONSUMER AFFAIRS
134771 TOTAL
PE LICENSE RENEW-BLACK
00364349
2,315.00
125.00
102960
8/16/2012
Fingerprinting - C Matthews
00364365
125.00
32.00
77420 DEPARTMENT OF JUSTICE
77420 TOTAL
102992
8/23/2012
162579 DEREK J. CAMPBELL
162579 TOTAL
Quarterly Safety Suggestion
00364701
32.00
50.00
102746
103103
8/2/2012
8/30/2012
155740 DIAMOND ENVIRONMENTAL
155740 DIAMOND ENVIRONMENTAL
155740 TOTAL
porta potty rental for lake5
Construction-PortaPotties
00363434
00364832
50.00
1,680.31
3,150.00
103007
8/23/2012
163598 DIRECT TV
163598 TOTAL
Campground TV-Blanket
00364816
4,830.31
876.78
103008
8/23/2012
136282 DISH NETWORK
Satt. TV - EOC for 12-13
00362722
876.78
34.99
Page 13 of 39
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103008
CHECK
DATE
8/23/2012
103010
8/23/2012
VENDOR
NUMBER VENDOR NAME
136282 DISH NETWORK
136282 TOTAL
153621 DOGGIE WALK BAGS, INC.
153621 TOTAL
5135 DONALD C. DENNISTON
5135 TOTAL
REMARK/DESCRIPTION
Satt. TV - Gym for 12-13
PURCHASE
ORDER #
00362722
4,200 Dispenser Bags
00364040
69.99
269.38
125 PLAN 2012 08/03/12
00117292
269.38
123.42
AMOUNT
35.00
102812
8/9/2012
103104
8/30/2012
191564 DOT SALES COMPANY
191564 TOTAL
CORROSION PREVENTION/WAX TAPE
00363637
123.42
705.03
102906
103012
103105
8/16/2012
8/23/2012
8/30/2012
156099
156099
156099
156099
EAST COUNTY FEED & SUPPLY, INC.
TOTAL
Blanket PO
Blanket PO
Blanket PO
00361666
00361666
00361666
705.03
115.50
79.95
115.50
188744
188744
188744
188744
ECO PRODUCTS, INC.
ECO PRODUCTS, INC.
ECO PRODUCTS, INC.
TOTAL
Cabin Supplies
Cabin Supplies
Cabin Supplies
00364824
00364824
00364824
310.95
1,141.14
873.32
1,138.78
103106
103106
103106
8/30/2012
8/30/2012
8/30/2012
102814
8/9/2012
101119 EDCO DISPOSAL CORPORATION
101119 TOTAL
JULY WASTE SERVICE
00004230
3,153.24
492.90
102747
8/2/2012
190027 EFREIGHT INTERNATIONAL LLC
190027 TOTAL
Freight charges
00363303
492.90
269.17
146907 EL CAJON NAMEPLATE
146907 TOTAL
Name plates for MemorialBench
00364445
269.17
129.30
floats for pumps stations
FREIGHT
00363506
00363506
129.30
1,085.61
12.00
Lath
00361578
1,097.61
78.87
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Crushed Aggregate Base
TAX & MATERIAL ADJUSTMENT
00362036
00362036
00362669
00362669
00362669
00362669
00362669
78.87
466.36
264.38
237.94
158.63
456.84
132.19
-30.97
102907
8/16/2012
103107
103107
8/30/2012
8/30/2012
102748
8/2/2012
102815
102815
102815
102815
102815
102815
102815
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
Page 14 of 39
23432 ELECTRICAL SALES, INC
23432 ELECTRICAL SALES, INC
23432 TOTAL
113806 ELECTRO-OPTICAL INST CO.
113806 TOTAL
23804
23804
23804
23804
23804
23804
23804
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102908
102908
102908
102908
102908
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
102909
8/16/2012
102910
102910
103013
REMARK/DESCRIPTION
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Oil Mix
Oil Mix
PURCHASE
ORDER #
00362925
00362925
00362925
00362925
00362925
00362685
00362685
00362685
00364251
00364251
00364251
00364251
00364251
00364277
00364277
00364277
00364277
00364277
00364269
00364269
00364269
00364269
00364269
169480 ENTERPRISE FLEET MANAGEMENT
169480 TOTAL
Leased vehicles
00361404
7,577.37
415.39
8/16/2012
8/16/2012
8/23/2012
125188
125188
125188
125188
ENVIROMATRIX ANAYLTICAL, INC.
TOTAL
CHLORINE CONTACT BASIN
CHLORINE CONTACT BASIN
LAKE #1 EFFLUENT
00006100
00006100
00006100
415.39
340.00
370.00
510.00
102911
102911
8/16/2012
8/16/2012
100706 ENVIRONMENTAL RESOURCE ASSOCIATES
100706 ENVIRONMENTAL RESOURCE ASSOCIATES
100706 TOTAL
Lab Supplies-Min,pH, Hardness
Lab Supplies-Min,pH, Hardness
00362589
00362589
1,220.00
111.77
1,196.13
102914
8/16/2012
137146 EXCEL TELEMESSAGING, INC.
137146 TOTAL
Answering Service
00361412
1,307.90
386.39
103014
8/23/2012
UNDER COVER BED COVER
00363531
386.39
861.95
Page 15 of 39
VENDOR
NUMBER
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
VENDOR NAME
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
TOTAL
24851 EXPRESS AUTOMOTIVE ENTERPRISES
AMOUNT
942.23
396.56
456.84
211.50
-36.25
237.94
132.19
-11.02
228.42
132.19
456.84
132.19
-27.14
237.94
158.63
437.81
132.19
-17.06
242.44
107.75
1,228.35
96.98
14.48
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
102749
102749
102749
102749
102749
102818
102915
102915
103108
103108
103108
103108
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
146093
146093
146093
146093
146093
146093
146093
146093
146093
146093
146093
146093
Page 16 of 39
VENDOR
NUMBER VENDOR NAME
24851 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
FERGUSON Enterprises, Inc. #8423
TOTAL
repair kits
Inserta Tee 6CLAYx4SDR35
Tubing Copper TYPE K 2
8" DI Fl 45's & Fl Spool
Tubing Copper TYPE K 3/4
ADDITIONAL TAX
Stop Svc Comp 3/4
TAX ADJUSTMENT
Coup BRS 1Comp CTSx1M
Coup BRS 2Comp CTSx2M
Hydrant 3-Port
Hydrant 2-Port
Coup BRS 2Comp CTSx2Comp CTS
Elbow BRS 90 3/4Compx3/4Comp
3/4 WROT PARTS,TEMP PLUG
FULL FACE GASKETS
Coup Cald 6 PVC-VCP
Stop Svc Comp 3/4
Stop Corp 2Mx2Comp
Hydrant Mtr. Locks
Mosaic lidlocks & clips
RoadRunner Handheld Charger
ABS DWV RAISED CO PLUG
00360188
00360065
00362853
00362853
00362079
00362853
00362853
00360410
00360410
00361949
00361949
00361949
00361949
00361914
00361949
00016350
00016350
00362562
00363012
00363012
00361501
00362263
00359574
00016350
861.95
810.23
199.87
2,994.40
0.19
541.63
749.02
7.02
820.94
7.61
227.10
152.52
1,102.38
3,062.06
609.23
144.13
97.99
98.45
124.62
492.57
1,490.20
506.86
5,385.34
169.58
26.75
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
PROPANE - LAUNDRY ROOM
PROPANE - BATHROOM 2
PROPANE - POOL
PROPANE - BATHROOM 1
PROPANE - DISPENSER
PROPANE - BBQ STAND N/OFFICE
PROPANE - POOL
PROPANE-BBQ STAND N/OFFICE
PROPANE - POOL
PROPANE - DISPENSER
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
19,820.69
174.10
174.10
517.40
250.39
141.60
32.70
254.71
175.32
33.75
254.16
204.93
100.39
AMOUNT
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102878
102878
8/16/2012
8/16/2012
VENDOR
NUMBER VENDOR NAME
146093 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
180443 FIRST ADVANTAGE SBS
180443 FIRST ADVANTAGE SBS
180443 TOTAL
Background Checks - Park.
Background Checks - Admin
00364285
00364285
2,313.55
32.12
11.40
Software Maintenance
00361586
43.52
300.00
AMOUNT
102916
8/16/2012
119327 FIRST AMERICAN CORELOGIC, INC
119327 TOTAL
102819
103015
8/9/2012
8/23/2012
178669 FRANCHISE TAX BOARD
178669 FRANCHISE TAX BOARD
178669 TOTAL
103089
8/30/2012
193586 FRANCISCO N. CASTANEDA
193586 TOTAL
C/S REFUND
00001110
200.00
186.02
102750
102821
102918
103016
103110
8/2/2012
8/9/2012
8/16/2012
8/23/2012
8/30/2012
124011
124011
124011
124011
124011
124011
Blanket PO- Store Inventory
00362298
00362298
00362298
00362298
00362298
186.02
287.17
378.44
301.29
223.35
290.00
102919
102919
8/16/2012
8/16/2012
185480 GARDA CL WEST, INC.
185480 GARDA CL WEST, INC.
185480 TOTAL
2012-2013 ARMORED SVCS- C/S
2012-2013 ARMORED SVCS- PARK
00363055
00363055
1,480.25
367.05
367.05
FRITO-LAY INC.
FRITO-LAY INC.
FRITO-LAY INC.
FRITO-LAY INC.
FRITO-LAY INC.
TOTAL
300.00
100.00
100.00
102831
102831
102927
103117
8/9/2012
8/9/2012
8/16/2012
8/30/2012
176997
176997
176997
176997
176997
GC3LP
GC3LP
GC3LP
GC3LP
TOTAL
Fish Stock Blanket
Fish Stock Blanket
Fish Stock Blanket
Fish Stock Blanket
00362386
00362386
00362386
00362386
734.10
3,650.00
3,650.00
3,650.00
3,465.00
103017
103018
103111
8/23/2012
8/23/2012
8/30/2012
117049
117049
117049
117049
GEOCON INC.
GEOCON INC.
GEOCON INC.
TOTAL
West Victoria Res Roof & PS
Sunrise Res Erosion Control
Shelter Project
00342473
00342650
00365165
14,415.00
3,605.00
280.00
685.00
102823
8/9/2012
173147 GO CAR WASH
173147 TOTAL
JULY CAR WASHES & DETAILING
00004230
4,570.00
598.00
102751
103112
8/2/2012
8/30/2012
160522 GOOGLE, INC.
160522 GOOGLE, INC.
160522 TOTAL
Postini Blanket PO
Postini Blanket PO
00339573
00362221
598.00
283.20
283.20
Page 17 of 39
566.40
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102752
CHECK
DATE
8/2/2012
102920
102920
102920
102920
102920
102920
102920
102920
102920
103020
103020
103020
103113
103113
103113
103113
103113
103113
103113
103113
103113
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
102824
102824
102824
102824
102824
102921
102921
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
102753
102753
8/2/2012
8/2/2012
102922
102922
8/16/2012
8/16/2012
Page 18 of 39
VENDOR
NUMBER VENDOR NAME
193421 GORDON-PRILL SAN DIEGO
193421 TOTAL
REMARK/DESCRIPTION
C/S REFUND
PURCHASE
ORDER #
00001110
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
TOTAL
RELAY, 8 PINS
PUMP,DISCHARGE HOSE,EPOXY AD
RELAY, 8 PINS X 3
RUN CAPACITOR,DP COMP.CONTAC
BIN BOXES
ROUND BASE EYELET MAGNET
FASTBACK FLIP UTILITY KNIFE
50 FT. EXTENSION CORD
INFO LABEL CLEARANCE FT
DIGITAL PANEL METER
NAMEPLATE,GFCI REC.,SWITCH
CURRENT TRANSFORMER
LINEMAN'S RUBBER GLOVES
DEEP WELL PUMP,2 WIRE
CORD GRIP,3/4 IN NPT
REDUCING BUSHING
CORD GRIP
CABLE PROTECTORS
V BELT
ARC WELDING ELECTRODE;ADPTR
CELL PHONE HOLDERS X 2
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
658.92
43.82
785.44
65.73
41.70
73.82
129.59
20.43
25.82
54.17
687.73
351.76
198.56
52.71
542.58
75.55
11.42
28.53
755.68
4.63
61.70
21.35
GREENBRIER LAWN & TREE EXPERT CO, I
TOTAL
Monthlt maint.Res 2012-2013
Monthly maint P/S 2012-2013
Mowing Contract F/O 2012-2013
Mowing Contract WRF 2012-2013
Monthly maint CSC 2012-2013
Tree trimming WRF Settlin
July- Monthly Maintenance
00362749
00362749
00362749
00362749
00362749
00363047
00364488
4,032.72
3,552.50
1,522.50
545.00
1,145.00
1,450.00
1,425.00
12,745.00
32888 HAAKER EQUIPMENT CO
32888 HAAKER EQUIPMENT CO
32888 TOTAL
COMMANDER DEODORIZER X 1 DRUM
DIAGNOSE VACUUM AND RODDER P
00361800
00361367
22,385.00
1,265.25
1,136.09
32912 HACH COMPANY
32912 HACH COMPANY
LAB SUPPLY REPAIR
LAB SUPPLIES
00010100
00010100
2,401.34
397.12
295.84
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
127298
127298
127298
127298
127298
127298
127298
127298
AMOUNT
658.92
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102922
102922
102922
103114
103114
CHECK
DATE
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
103022
8/23/2012
102786
102786
103071
REMARK/DESCRIPTION
LAB SUPPLY REPAIR
AA CONTROLLER, HEATER
LAB SUPPLIES
LAB SUPPLIES
LAB SUPPLIES
PURCHASE
ORDER #
00010100
00010100
00010100
00010100
00010100
118279 HARRINGTON INDUSTRIAL PLASTICS, INC
118279 TOTAL
4" SCH 80 SL Tee & Glue
00363354
3,243.26
61.81
8/2/2012
8/2/2012
8/23/2012
101864
101864
101864
101864
CHISEL & DROP-IN ANCHOR
BURLAP BAGS
Concrete Cutting blade
00010101
00010101
00363768
61.81
25.84
17.67
90.11
103115
8/30/2012
108548 HOFFMEYER CO.
108548 TOTAL
PRESSURE WASHER HOSE 50'
00364584
133.62
134.69
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
WOOD STAIN,DUST PAN,PVC
RIDGID CORD 25'
CELL PHONE HLDR,SHUTOFF KIT
13' MLTI TLSCOP LADDER
15A BLK NYL OUTLET
SOFT BRUSH W/SQUEEGEE,HANDLE
TOILET,PET SCREEN,DUCT TAPE
SCHLAGE ENTRY LEVER
CLOROX,SPRAY BOTTLE,COOLER
CELL PHONE HOLDERS
LADDER & PUSHBROOM
CELL PHONE HOLDERS
EXT.CORDS,SIMPLE GRN,TOWELS
HUSKEY METRIC HEX SET
PLASTIC STORAGE BOX
SPRAYER,DOLLY,DUST BRUSH
Phone Holster-Husky
TAX ADJUSTMENT
TOILET FLAPPER,AJAX,SOFTSOAP
PLIERS,FLEX COUPLING
CREDIT MEMO-RETURN PLIERS
BUSHING,CONNECTORS,ADAPTERS
CLAMPS,CABLE CUTTER,PLIERS
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00362212
00362212
00010953
00010953
00010953
00010953
00010953
134.69
41.13
38.23
38.11
122.84
8.05
18.27
326.02
63.43
73.23
22.53
162.01
22.53
328.03
10.74
6.43
71.52
37.55
0.35
36.45
30.53
-25.84
19.24
104.85
Page 19 of 39
VENDOR
NUMBER
32912
32912
32912
32912
32912
32912
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
VENDOR NAME
HACH COMPANY
HACH COMPANY
HACH COMPANY
HACH COMPANY
HACH COMPANY
TOTAL
HDS WHITE CAP CONST SUPPLY
TOTAL
HOME DEPOT CREDIT SERVICES
AMOUNT
463.92
903.81
281.23
530.13
371.21
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
102829
102923
8/9/2012
8/16/2012
102830
102830
102830
102830
8/9/2012
8/9/2012
8/9/2012
8/9/2012
Page 20 of 39
VENDOR
NUMBER
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
VENDOR NAME
TOTAL
135001 HOUSE OF AUTOMATION
135001 HOUSE OF AUTOMATION
135001 TOTAL
35196
35196
35196
35196
HYDRO-SCAPE PRODUCTS, INC
REMARK/DESCRIPTION
SQUEEGEE,TELESCOPIC POLE
PLASTIC ROOF & WET P.CEMENT
PAILS,TOWELS,BROOMS,MOPS
HOMER BUCKETS,LEAF RAKES
PVC PARTS,PVC CEM.,LIGHTBULB
VINYL TUBE
F/O RESTROOM LOCK,DUSTERS
CR. MEMO-RETURN LOCK
COOL WHITE LIGHT FIXTURES
HAMMER,TAPE MEAS.,SHWR LINER
GLASS CLNR,S.BUBBLES,LYSOL
BUSHINGS,ABS TRAP ADPTR,VALV
STRAPS,COUPLING,ABS CEMENT
STEM-MOUNT LIGHT CONTROL
4X4 10FT. FIR,BUSHINGS
UTILITY KNIFE,HAMMER BITS,BR
WRENCH,TOTE, CLOTH,PVC BALLV
PVC BALL VALVES
LACQUER THINNER,ROLLERS,H20
40 LB BAGS WHITE SOLAR SALT
AA WASH
BRUSHES,PVC,PLANT FOOD
PLIERS,KNOCKOUT SEAL
SHOWER LINERS,LYSOL,EXT CORD
CLOTH,ANT KILLER,SHARPIES
FROSTED PRIVACY WINDOW FILM
WRENCH,STRIPMASTER,TOOL BOX
KNOCK OUT SEAL,GFCI OUTLET
HOMER BUCKET,LID & F.I.DISCO
SILICONE & SHELVING
PURCHASE
ORDER #
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
guard house arm inspection
Parts for Front Entrance Gate
00363451
00364058
4,344.13
170.00
530.13
PVC SCH40 2" CAP
PVC PARTS,TAPE TEFLON
PVC PARTS
SCH 80 PVC PARTS
00097110
00097110
00097110
00097110
700.13
8.29
172.42
169.57
148.79
AMOUNT
51.66
34.53
260.81
49.63
73.01
6.32
76.32
-59.12
67.31
273.33
315.35
21.82
13.71
30.06
26.86
136.58
116.14
11.10
74.86
340.64
12.87
32.62
56.54
437.06
55.65
31.42
162.57
39.90
7.60
30.75
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102830
102830
102830
102830
102924
102924
102924
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
102926
8/16/2012
102925
102925
102925
102925
102925
102925
102925
102925
102925
102925
102925
103116
103116
103116
103116
103116
103116
103116
103116
103116
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
35196
35196
35196
35196
35196
35196
35196
35196
VENDOR NAME
TOTAL
150519 IGOE AND COMPANY, INC.
150519 TOTAL
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
INDUSTRIAL DISTRIBUTION GROUP
TOTAL
REMARK/DESCRIPTION
SOLENOID,HUNTER 12" P/UPS
HUNTER 4" P/UPS,WIRE RED
RCV SCRUB PLAS,5" CAP
SCH 80 PARTS
SPEARS DRI-SPLICE FILLED
IRRIGATION PARTS
PVC,BATTERY,CONTROL,SOLENOID
PURCHASE
ORDER #
00097110
00097110
00097110
00097110
00097110
00097110
00097110
125 Plan Admin Fees 7-12/2012
00362503
2,413.28
215.00
00361834
00361834
00361834
00361834
00361834
00361834
00361834
00361834
00362491
00362491
00362491
00363696
00363696
00363696
00363696
00363696
00364648
00364648
00364648
00364648
215.00
158.26
105.51
66.98
211.02
158.26
163.39
36.46
6.47
38.79
140.44
140.44
60.34
20.56
72.93
13.30
79.00
52.75
52.75
105.51
0.01
Paint Marking Green
Paint Marking Blue
Paint Striping Yellow
Paint Marking Black
Paint Marking White
Rags White Knit
Wire Brush Toothbrush
SHIPPING W/TAX
Boot Rubber S/T Sz 10
Boot Rubber S/T Sz 10 Wader
Boot Rubber S/T Sz 11 Wader
Spray Bottles
SHIPPING & TAX ADJUSTMENT
Spray Bottles Trigger
SHIPPING & TAX ADJUSTMENT
Spray Bottles Trigger
Paint Marking Blue
Paint Marking Green
Paint Marking White
TAX ADJUSTMENT
AMOUNT
537.84
501.25
275.68
59.03
169.85
249.12
121.44
103024
8/23/2012
134990 INDUSTRIAL RUBBER SUPPLY, INC
134990 TOTAL
4" HYD RES O-RINGS, CAP
00364592
1,683.17
41.76
102928
102928
102928
8/16/2012
8/16/2012
8/16/2012
178685
178685
178685
178685
Blanket PO - Services
Blanket PO - Billing Postage
Blanket PO - Services
00362597
00362597
00362597
41.76
946.69
3,234.31
1,231.57
Page 21 of 39
INFOSEND, INC.
INFOSEND, INC.
INFOSEND, INC.
TOTAL
5,412.57
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103025
CHECK
DATE
8/23/2012
VENDOR
NUMBER VENDOR NAME
REMARK/DESCRIPTION
155061 INFRASTRUCTURE ENGINEERING CORPORAT Plan Checking Services for
155061 TOTAL
102832
103026
8/9/2012
8/23/2012
168495 INTERNAL REVENUE SERVICE
168495 TOTAL
102834
103028
8/9/2012
8/23/2012
186925 TOTAL
102833
103027
8/9/2012
8/23/2012
188533 TOTAL
PURCHASE
ORDER #
00353498
AMOUNT
400.00
400.00
150.00
150.00
300.00
50.00
50.00
100.00
125.00
125.00
HV CHARGE/CREDIT
BATTERY
4-GC2-XHD-UTL BATTERIES
BATTERIES
FUESES,LUGS,BREAKER,BATTERY
CR. MEMO-RETURN COPPER LUGS
00097112
00097112
00097112
00097112
00097112
00097112
250.00
-96.00
74.24
568.70
381.95
417.95
-78.66
120782 IPMA/SAN DIEGO CHAPTER
120782 TOTAL
IPMA LUNCH MTG. 15 EEs/2 NC
00009220
1,268.18
425.00
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
123924
123924
123924
123924
123924
123924
123924
123924
123924
123924
123924
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
00361703
00361703
00361703
00361703
00361703
00361703
00361703
00361703
00361703
00361703
425.00
600.05
420.06
219.64
477.85
730.98
523.40
464.35
584.64
362.80
212.52
103119
8/30/2012
180460 JAM FIRE PROTECTION INC
180460 TOTAL
SEMI-ANNUAL INERGEN SERVICE
00006535
4,596.29
250.00
102836
103031
8/9/2012
8/23/2012
169404 JAN-PRO OF SAN DIEGO
169404 JAN-PRO OF SAN DIEGO
JANITORIAL SERVICES FOR DISTR
JANITORIAL SERVICES FOR DISTR
00362482
00362482
250.00
4,200.00
4,200.00
102929
102929
102929
103029
103029
103029
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
102875
8/15/2012
102835
102835
102930
102930
102930
102930
103030
103030
103118
103118
Page 22 of 39
35451
35451
35451
35451
35451
35451
35451
INTERSTATE BATTERY OF SAN DIEGO, IN
TOTAL
J & M BAIT DISTRIBUTORS
TOTAL
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102754
103032
8/2/2012
8/23/2012
VENDOR
NUMBER VENDOR NAME
169404 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
119642 JCI JONES CHEMICALS, INC.
119642 JCI JONES CHEMICALS, INC.
119642 TOTAL
3 chlorine 1 SO2 cylinders
3 Cl2 and 1 SO2 cylinders
00361084
00363864
8,400.00
3,736.12
3,736.12
AMOUNT
103064
8/23/2012
172081 JOHN W. TACKETT
172081 TOTAL
125 PLAN 2012 08/17/12
00117292
7,472.24
499.98
102827
8/9/2012
193501 JULIE A. HOOPES
193501 TOTAL
C/S REFUND
00001110
499.98
168.58
102755
102756
102757
103033
103034
103035
8/2/2012
8/2/2012
8/2/2012
8/23/2012
8/23/2012
8/23/2012
INS. AUG 2012 EMP. W/CHIRO
INS. W/O CHIRO AUGUST 2012
RET.INS.-DAUGHERTY-AUG 2012
RET.INS.-DAUGHERTY-SEPT 2012
INS. SEPT 2012 EMP. W/CHIR
INS. W/O CHIRO SEPT 2012
00009220
00009220
00009220
00009220
00009220
00009220
168.58
10,714.82
45,871.95
162.00
162.00
10,714.82
45,871.95
103036
8/23/2012
177295 KAISER FOUNDATION HEALTH PLAN
177295 TOTAL
RET.INS.-RUFFIN-SEPT 2012
00009220
113,497.54
510.84
103083
8/30/2012
177501 KAREN GIBBS
177501 TOTAL
Summer Movie Concert
00365042
510.84
600.00
102845
8/9/2012
117292 KATHI A. MONTEITH
117292 TOTAL
REIMBURSE FOR CERT FRAMES
00009220
600.00
123.69
102758
102838
103120
103120
8/2/2012
8/9/2012
8/30/2012
8/30/2012
SLOAN A-38-A X 3
URINAL DRAIN & TUB DRAIN
ACORN STEM ASSY,HANDLES
VAC INSERTS
00001151
00001151
00001151
00001151
123.69
78.30
47.85
421.95
32.30
102839
102839
8/9/2012
8/9/2012
BI-MONTHLY GOPHER/SQUIRREL
MONTHLY ANT CONTROL
00014164
00014164
580.40
160.00
50.00
103122
8/30/2012
193615 LACEY J'S ROADHOUSE SLN
193615 TOTAL
C/S REFUND
00001110
210.00
63.24
102933
8/16/2012
146886 LAKESIDE LAND COMPANY, INC.
146886 TOTAL
Dump materials
00364226
63.24
457.40
102841
8/9/2012
173948 LASER SAVER
TONER/OPS SUPERVISORS
00363311
457.40
102.31
Page 23 of 39
45807
45807
45807
45807
45807
45807
45807
4184
4184
4184
4184
4184
KAISER FOUNDATION HEALTH PLAN, INC.
TOTAL
KIRK PLUMBING SUPPLY
TOTAL
45732 KNOTT'S PEST CONTROL INC
45732 KNOTT'S PEST CONTROL INC
45732 TOTAL
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102841
102841
102841
102841
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
VENDOR
NUMBER
173948
173948
173948
173948
173948
VENDOR NAME
LASER SAVER
LASER SAVER
LASER SAVER
LASER SAVER
TOTAL
REMARK/DESCRIPTION
TONER CARTRIDGE
Toner- FINANCE office
Printer Maint & Repair
2 toners
PURCHASE
ORDER #
00123713
00362933
00362247
00363830
102932
103121
103121
8/16/2012
8/30/2012
8/30/2012
184882
184882
184882
184882
L-COM GLOBAL CONNECTIVITY
TOTAL
40' ANTENNA CABLE X 2
SMA CRIMP to LMR 400 CABLE
TAX & SHIPPING
00363266
00362167
00362167
814.42
119.78
100.80
18.76
102779
102964
103141
8/2/2012
8/16/2012
8/30/2012
189181
189181
189181
189181
LESLIE D GAY
LESLIE D GAY
LESLIE D GAY
TOTAL
cabin clean inv#33 07/13/12
Cabin Cleaning 8/1/12
Cabin Cleaning 8/12/12
00363477
00364437
00365157
239.34
113.75
105.00
105.00
103123
103123
8/30/2012
8/30/2012
132476 LESLIE'S POOL SUPPLIES, INC
132476 LESLIE'S POOL SUPPLIES, INC
132476 TOTAL
Pool Supplies
Pool Suppies
00364453
00364453
323.75
16.16
24.24
102935
8/16/2012
164945 LOWE'S HOME IMPROVEMENT
164945 TOTAL
FIREWOOD,LED HEADLAMPS,CHARC
00190246
40.40
334.24
103125
8/30/2012
171811 LUZAICH STRIPING, INC.
171811 TOTAL
Striping for Ashpalt
00364470
334.24
6,000.00
103038
8/23/2012
140302 MAIL DISPATCH
140302 TOTAL
DISTRICT COURIER SERVICE.
00362183
6,000.00
481.98
102967
8/16/2012
191089 MAILROOM FINANCE, INC.
191089 TOTAL
Blanket PO - District Postage
00362626
481.98
2,000.00
102931
8/16/2012
193535 MARC D. JAMES
193535 TOTAL
C/S REFUND
00001110
2,000.00
212.04
102867
102867
8/9/2012
8/9/2012
130526 MARK R TURVEY EQUIPMENT RENTALS INC
130526 MARK R TURVEY EQUIPMENT RENTALS INC
130526 TOTAL
Decomposed Granite
00364242
00364242
212.04
400.83
2.52
102759
8/2/2012
192495 MARSTON & MARSTON, INC.
192495 TOTAL
JULY PR SERVICES
00363709
403.35
6,830.00
102820
102917
103109
8/9/2012
8/16/2012
8/30/2012
186757 MARY FREEMAN
186757 MARY FREEMAN
186757 MARY FREEMAN
CLUBHOUSE-CAMPER PROMOTIONS
CLUBHOUSE SUPPLIES;PRIZES
8/28/12 REIMBURSEMENT
00190246
00190246
00190246
6,830.00
58.58
165.24
97.21
Page 24 of 39
AMOUNT
61.36
420.06
79.95
150.74
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
103128
8/30/2012
102934
8/16/2012
102760
102760
102760
102843
102843
102843
102843
102936
103040
103040
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/23/2012
8/23/2012
51235
51235
51235
51235
51235
51235
51235
51235
51235
51235
51235
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
Page 25 of 39
VENDOR
NUMBER VENDOR NAME
186757 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
193607 MATTHEW G. NICOLAYSEN
193607 TOTAL
C/S REFUND
00001110
321.03
83.53
193527 MATTHEW P. LIEURANCE
193527 TOTAL
C/S REFUND
00001110
83.53
298.32
MCMASTER-CARR SUPPLY CO.
TOTAL
FINISHING PLUG FOR TUBE
GLASS SAFETY MIRROR
CLAMPS,COUPLINGS,EXTENSIONS
SPRAY NOZZLE,PVC SCRN.STRNR
WORM-DRIVE HOSE & TUBE CLAMP
SQUARE FINISHING PLUG
4-TONE HORN
SS PIPE,COUPLING,HOLE SAW
LED PANEL MOUNT LIGHT,RELAY
NEOPRENE RUBBER,ADHESIVE BAC
00097115
00097115
00097115
00097115
00097115
00097115
00097115
00097115
00097115
00097115
298.32
16.44
73.27
197.60
427.36
200.08
17.17
515.84
583.42
531.86
203.55
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
2,766.59
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
AMOUNT
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102761
102761
CHECK
DATE
8/2/2012
8/2/2012
VENDOR
NUMBER
138190
138190
138190
VENDOR NAME
MEACOR SIGNS
MEACOR SIGNS
TOTAL
REMARK/DESCRIPTION
VEHICLE CA NUMBERS
ADJUSTMENT
MELISSA A. MCCHESNEY
TOTAL
125 PLAN 2012 5/25/12
125 PLAN 2012 08/03/12
125 PLAN 2012 5/25/12
125 PLAN 2012 08/17/12
PURCHASE
ORDER #
00363346
00363346
AMOUNT
24.68
0.10
00117292
00117292
00117292
00117292
543.06
-192.30
192.30
192.30
158.77
148638 METRO COMMISSION & METRO WASTEWATER METRO JPA/ANL BUDGET 2012-13
148638 TOTAL
00364331
351.07
11,678.00
170350 MEUS GROUP 03
170350 TOTAL
Maintenance for Elevator BLNK
00362474
11,678.00
244.17
REIMBURSE-PARTS FOR REPAIR
00123713
244.17
131.33
125 PLAN 2012 08/17/12
00117292
131.33
689.70
50880 MIRAMAR FORD TRUCK SALES
50880 TOTAL
COVER,FASTNER AS
00097116
689.70
135.48
50500
50500
50500
50500
50500
50500
50500
50500
50500
TP,FOAM SOAP
TP,LINERS,PICK-UP TOOLS
Multifold Paper Towles 854804
toilet seat covers 775000
SALES TAX
FOAM SOAP,TP,LINERS,PPR TOWL
LINERS & DIAL SOAP
TP,WOOD MOP HANDLE
00000101
00000101
00363039
00363039
00363039
00000101
00000101
00000101
135.48
215.93
740.72
301.00
159.40
35.68
822.94
103.57
287.19
101767
102842
103039
103039
5/31/2012
8/9/2012
8/23/2012
8/23/2012
105865
105865
105865
105865
105865
102937
8/16/2012
103041
8/23/2012
102728
8/2/2012
103023
8/23/2012
102844
8/9/2012
102938
102938
102938
102938
102938
102938
103126
103126
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
6520 MICHAEL G. ANDERSON
6520 TOTAL
179506 MICHAEL HINDLE
179506 TOTAL
MISSION JANITORIAL & ABRASIVE SUPPL
TOTAL
103042
8/23/2012
146641 MOBILE MINI, LLC
146641 TOTAL
Blanket-Monthly Rental Fee
00363098
2,666.43
172.41
102939
8/16/2012
163740 MORGAN CO.
163740 TOTAL
NEW WIRELESS PENDANT CONTROL
00362896
172.41
1,093.35
102846
102846
102846
102846
8/9/2012
8/9/2012
8/9/2012
8/9/2012
Page 26 of 39
30734
30734
30734
30734
NATIONWIDE RETIREMENT SOLUTIONS
1,093.35
1,505.00
50.00
1,815.00
75.00
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102846
103044
103044
103044
103044
103044
103044
CHECK
DATE
8/9/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
103045
8/23/2012
VENDOR
NUMBER
30734
30734
30734
30734
30734
30734
30734
30734
VENDOR NAME
TOTAL
45799 NCL OF WISCONSIN, INC
45799 TOTAL
NESTLE DSD
NESTLE DSD
NESTLE DSD
TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
LAB SUPPLIES
00362571
34,651.90
164.54
Store Product
Store Product
Store Product
00361682
00361682
00361682
164.54
613.44
343.68
385.08
AMOUNT
13,783.45
200.00
1,550.00
50.00
1,815.00
75.00
13,733.45
102813
102905
103011
8/9/2012
8/16/2012
8/23/2012
185041
185041
185041
185041
102763
103127
8/2/2012
8/30/2012
123238 NEXTEL COMMUNICATIONS
123238 NEXTEL COMMUNICATIONS
123238 TOTAL
MOBILE PHONES
MOBILE PHONES
00176170
00176170
1,342.20
7,182.82
4,829.15
103046
8/23/2012
151503 NOVUS WINDSHIELD REPAIR
151503 TOTAL
WINDSHIELD REPAIR
00364576
12,011.97
30.00
127431 OCE
127431 TOTAL
OCE QRTLY MAINT (7/1-9/30/12)
00362950
30.00
1,080.93
102847
8/9/2012
103047
103129
8/23/2012
8/30/2012
131748 OMEGA ENGINEERING, INC
131748 OMEGA ENGINEERING, INC
131748 TOTAL
FLOAT SWITCH
Floats
00364120
00362976
1,080.93
566.24
119.52
102764
102848
102848
102941
102941
102941
102941
103048
103048
103048
103048
103048
8/2/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
BUTTON SAFETY ATTACHMENTS
Ear Plugs Push-Ins
Vests for MTS work
WORK TENT
CR. MEMO-RETURN WORK TENT
ECONOMY VISITOR SPEC DISP.
SAFETY GLASSES
Glove Driver L
MATERIAL ADJUSTMENT
Sqwincher Fruit Punch
MATERIAL & TAX ADJUSTMENT
00006101
00362757
00362757
00364234
00006101
00006101
00006101
00006101
00364200
00364200
00364200
00364200
685.76
207.81
686.85
1.49
59.48
382.51
-375.41
70.04
42.83
358.36
-0.08
120.13
0.43
Page 27 of 39
ONESOURCE DISTRIBUTORS
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103048
103048
103048
103048
103048
103048
103048
103048
103048
103130
103130
103130
103130
103130
CHECK
DATE
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
102765
102765
102765
102765
102765
102849
102849
102849
102849
102849
102849
102849
102849
102849
102849
102849
103049
103049
103049
103049
103131
103131
103131
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
8/30/2012
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
Page 28 of 39
VENDOR NAME
TOTAL
REMARK/DESCRIPTION
Glove G-Tek L
Glove G-Tek XL
Glove G-Tek XL
Glove Touch N Tuff L
Glove Touch N Tuff XL
Sqwincher Orange
Sqwincher Lemon-Lime
Sqwincher Mixed Berry
TAX & MATERIAL
AIR SYS. SADDLE VENT/ELBOW
HARD HAT NECK SHADES,S.GLASS
SPERIAN S1501 UVEX MERCURY
MOLDEX SPARK PLUG STATION
PURCHASE
ORDER #
00364200
00364200
00364200
00364200
00364200
00364200
00364200
00364200
00364200
00364200
00006101
00006101
00006101
00006101
PACIFIC PIPELINE SUPPLY
Stop Mtr 1-1/2
Elbow BRS 90 ST 1
Vlv BRS Relief 3/4Fx3/4F
MATERIAL & TAX ADJUSTMENT
Plastic Hydrant Caps w/chains
Pipe PVCSDR35 Sewer 6
Bend PVC BxB 22-1/2 4 Sewer
Bend PVC BxS 45 4 Sewer
Bend PVC BxS 45 6 Sewer
Coup Cald 4 PVC-VCP
Coup Cald 6 PVC-VCP
Coup Cald 8 PVC-PVC
Pipe PVCDR14 C900 CL200 8
Vlv BRS Relief 3/4Fx3/4F
TAX ADJUSTMENT
Center Ring ROMAC 4 EP
End Ring ROMAC 4 Red
Gasket ROMAC 450-481 4R
Wtr Srvc Cutter head & cables
Tubing Copper TYPE K 1
Nipple BRS 1xCLOSE
Coup BRS 3/4FCTx1PJ
00362141
00361375
00361375
00361375
00361990
00362141
00362141
00362141
00362141
00362141
00362141
00362141
00362141
00362837
00361375
00363371
00363371
00363371
00363371
00363629
00364111
00363872
00363872
AMOUNT
125.68
125.68
209.47
224.12
336.18
120.13
120.13
120.13
1.28
0.23
312.44
182.25
73.59
68.50
3,574.25
955.94
152.47
306.68
9.53
1,829.43
227.36
37.81
71.95
68.08
78.68
70.16
259.00
1,091.34
937.37
61.34
-0.01
239.27
194.29
91.12
757.54
3,096.36
20.69
156.84
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103131
103131
103131
103131
103131
103131
103131
103131
103131
103131
103131
103131
103131
CHECK
DATE
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
102850
103050
8/9/2012
8/23/2012
VENDOR
NUMBER
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
VENDOR NAME
TOTAL
REMARK/DESCRIPTION
Saddle BRS 8ACx2F 905-962
Elbow PVC40 90 1Sx1S
TAX ADJUSTMENT
Nipple BRS 1x3
End Ring ROMAC 6 Black
Gasket ROMAC 715-735 6B
Vlv Air & Vac Cover Poly 14X2 14" X 24"
Vlv Air & Cover Poly 18X30
Nut & Bolt Set ROMAC 14-16
ADJUSTMENT
PURCHASE
ORDER #
00363872
00363872
00363872
00363848
00363848
00363995
00363995
00363995
00363995
00363899
00363899
00364568
00364867
AMOUNT
307.18
11.63
0.01
359.33
34.33
310.59
28.09
35.11
14.04
1,074.50
424.54
141.92
-33.63
13,420.88
558.00
552.00
57059 PADRE DAM EMPLOYEES ASSOCIATION
57059 PADRE DAM EMPLOYEES ASSOCIATION
57059 TOTAL
102942
8/16/2012
58701 PADRE DAM MWD - PETTY CASH (ADM)
58701 TOTAL
ADMIN PETTY CASH 8/9/12
00126818
1,110.00
221.10
103132
8/30/2012
57240 PADRE DAM MWD-IPO'S
57240 TOTAL
IPO REIMBURSEMENT 8/31/12
00000831
221.10
298.05
102851
103051
8/9/2012
8/23/2012
57208 PARKHOUSE TIRE, INC.
57208 PARKHOUSE TIRE, INC.
57208 TOTAL
P225/70R15 X 4
825R15TR TUBE,SERVICE
00014114
00014114
298.05
499.98
186.50
102943
8/16/2012
Pool Repair
00364509
686.48
263.10
DENATRD ALCOHOL,KEY,BOLTS
LACQUER THINNER
00008193
00008193
263.10
74.30
25.76
158692 PAYAN POOL SERVICES, INC.
158692 TOTAL
102944
103052
8/16/2012
8/23/2012
102946
103053
8/16/2012
8/23/2012
123879 PEPSI-COLA
123879 PEPSI-COLA
123879 TOTAL
00363071
00363071
100.06
764.90
973.63
102912
8/16/2012
193130 PETER ENYEART
193130 TOTAL
Club hoyse summer concert
00364066
1,738.53
500.00
118181 PFM ASSET MANAGEMENT LLC
Financial Management Svcs
00339127
500.00
1,333.73
102853
8/9/2012
Page 29 of 39
23523 PAYTONS HARDWARE INC
23523 PAYTONS HARDWARE INC
23523 TOTAL
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
103009
8/23/2012
102852
103054
8/9/2012
8/23/2012
95000042
95000042
8/30/2012
8/30/2012
103055
103055
8/23/2012
8/23/2012
VENDOR
NUMBER VENDOR NAME
118181 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
20107 PROBUILD COMPANY LLC
20107 TOTAL
SAND BAGS
00000500
1,333.73
610.74
64006 PUBLIC EMPLOYEES RETIREMENT SYSTEM
64006 PUBLIC EMPLOYEES RETIREMENT SYSTEM
64006 TOTAL
PERS
PERS
08032012
08172012
610.74
110,786.43
110,722.94
103982 QUIKRETE COMPANIES
103982 QUIKRETE COMPANIES
103982 TOTAL
Redecrete
ADJUSTMENT
00357667
00357667
221,509.37
56,700.00
-56,700.00
188015 RAVEN LINING SYSTEMS
188015 RAVEN LINING SYSTEMS
188015 TOTAL
Aquata Poxy Kits
FREIGHT
00363590
00363590
0.00
210.00
10.88
New 30" Bucket
STABILIZER PINS,DECAL REMOVER
CABIN AIR FILTERS
CABIN AIR FILTERS
00363400
00362116
00363961
00363961
220.88
1,182.02
352.83
73.81
73.81
00003101
00003101
1,682.47
167.00
167.00
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
334.00
167.00
166.19
166.19
167.00
165.44
160.00
160.27
151.11
141.95
164.84
132.79
160.27
123.63
162.30
82.42
128.21
102948
102948
103056
103056
8/16/2012
8/16/2012
8/23/2012
8/23/2012
129445
129445
129445
129445
129445
102949
102949
8/16/2012
8/16/2012
176161 RED WING SHOE STORE
176161 RED WING SHOE STORE
176161 TOTAL
SAFETY BOOTS-JASON MULICK
SAFETY WORK BOOTS-J.GUZZINO
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
Page 30 of 39
RDO EQUIPMENT COMPANY
TOTAL
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
AMOUNT
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102950
102950
CHECK
DATE
8/16/2012
8/16/2012
VENDOR
NUMBER
151992
151992
151992
23507
23507
23507
23507
23507
PURCHASE
ORDER #
00363611
00363611
VENDOR NAME
REDWING SHOES
REDWING SHOES
TOTAL
REMARK/DESCRIPTION
AMOUNT
145.45
151.11
REXEL/ESD
REXEL/ESD
REXEL/ESD
REXEL/ESD
TOTAL
MATERIALS
MATERIALS
MATERIALS
MATERIALS
00006873
00006873
00006873
00006873
2,696.17
15.93
17.54
59.91
205.24
102816
102816
102913
102913
8/9/2012
8/9/2012
8/16/2012
8/16/2012
103135
8/30/2012
133962 RICHARD BRADY & ASSOCIATES, INC
133962 TOTAL
CONST MGMT & INSP SERVICES
00138544
298.62
6,624.88
103136
8/30/2012
192794 RICHARD YEN & ASSOCIATES, INC.
192794 TOTAL
CSC PHASE 2 - FINAL DESIGN
00138544
6,624.88
70,566.16
102738
8/2/2012
193439 ROBERT D. CHAPMAN
193439 TOTAL
C/S REFUND
00001110
70,566.16
19.92
102737
8/2/2012
193412 ROBERT J. CHABOT
193412 TOTAL
C/S REFUND
00001110
19.92
16.36
103057
8/23/2012
187135 ROMAINE ELECTRIC CORPORATION
187135 TOTAL
POWER INVERTER 2000W
00363514
16.36
614.98
102860
8/9/2012
193471 RONALD SPAGNOLA
193471 TOTAL
INSURANCE CLAIM-7/17/12
00004230
614.98
320.00
103124
8/30/2012
193560 ROSE H. LEYVA
193560 TOTAL
C/S REFUND
00001110
320.00
6.01
102951
102951
8/16/2012
8/16/2012
193148 ROUTESMART TECHNOLOIES, INC.
193148 ROUTESMART TECHNOLOIES, INC.
193148 TOTAL
Rerouting/sequencing
Rerouting/sequencing
00363258
00363258
6.01
949.70
949.71
102952
8/16/2012
185383 RT LAWRENCE CORPORATION
185383 TOTAL
Blanket PO - Lockbox Service
00362600
1,899.41
999.58
102953
8/16/2012
121494 RUSSELL'S PLUMBING & SUPPLIES, INC
121494 TOTAL
Lakeshore RR Repair
00364411
999.58
79.00
142965 RV JOURNAL
142965 RV JOURNAL
142965 TOTAL
RV Journal AD - Fall 2012
RV Journal 3-line Listing
00365190
00365190
79.00
617.00
246.50
Filter level switches
tax
00361981
00361981
863.50
294.09
21.79
103137
103137
8/30/2012
8/30/2012
102766
102766
8/2/2012
8/2/2012
Page 31 of 39
71076 RYAN HERCO PRODUCTS CORP
71076 RYAN HERCO PRODUCTS CORP
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
VENDOR
NUMBER VENDOR NAME
71076 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
AMOUNT
103138
8/30/2012
SDG&E
00176170
315.88
28,997.63
103058
8/23/2012
Store Inventory
00364795
28,997.63
162.00
102767
8/2/2012
72405 SAN DIEGO COUNTY WATER AUTHORITY
72405 TOTAL
JUNE 2012 WATER BILL
00176170
162.00
1,468,436.00
103059
8/23/2012
190511 SAN DIEGO POSTAL & SHIPPING EQUIPME
190511 TOTAL
2ND YEAR POSTAGE MACH MAINT.
00356189
1,468,436.00
1,145.00
102855
102855
102954
8/9/2012
8/9/2012
8/16/2012
146430
146430
146430
146430
POWDER COAT 2-SIGNAL PLATES
Powder coating AMI antennas
Air vac can refurbish WSA
00123713
00363670
00361447
1,145.00
65.00
147.00
309.10
72603 S.D.G.E.
72603 TOTAL
193519 SAMS OUTDOORSMAN LLC
193519 TOTAL
SAN DIEGO POWDER COATING
TOTAL
102856
8/9/2012
75432 SHARP HEALTH PLAN
75432 TOTAL
INSURANCE - SEPTEMBER 2012
00009220
521.10
72,237.02
102857
102857
102857
102857
102857
102857
102857
102857
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
75457
75457
75457
75457
75457
75457
75457
75457
75457
DRUG/ALCOHOL TEST-GASSAWAY
DRUG/ALCOHOL TEST-D.THOMAS
DRUG/ALCOHOL TEST-M.THOMAS
DMV EXAM-DAVID YBARRA
DMV EXAM-TAMALYN DEWITT
DMV EXAM-DONALD CLARK
DMV EXAM-ROSENDO ALLREAD
DRUG/ALCOHOL TEST-A.GASSAWAY
00013695
00013695
00013695
00013695
00013695
00013695
00013695
00013695
72,237.02
64.00
64.00
64.00
50.00
50.00
50.00
50.00
64.00
102768
8/2/2012
148697 SHRED-IT SAN DIEGO
148697 TOTAL
SHREDDING SERVICE
00004104
456.00
135.51
102956
8/16/2012
131001 SIEMENS INDUSTRY, INC
131001 TOTAL
Midas Carbon, 1,100 lb sack
00362052
135.51
4,832.48
193295 SIRE TECHNOLOGIES
193295 TOTAL
EDMS IMPLEMENTATION
00362651
4,832.48
34,611.00
145867 SK DIGITAL IMAGING, INC.
145867 SK DIGITAL IMAGING, INC.
145867 TOTAL
GREEN TAGS - 1500
Junior Fish Permits
00361957
00362335
34,611.00
210.06
161.63
BULK OILS
00362829
371.69
1,538.44
102957
8/16/2012
102769
102769
8/2/2012
8/2/2012
102770
8/2/2012
Page 32 of 39
SHARP REES-STEALY MEDICAL CENTERS
TOTAL
73130 SKS, INC.
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102770
102770
102858
103060
103060
103060
103060
CHECK
DATE
8/2/2012
8/2/2012
8/9/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
VENDOR
NUMBER
73130
73130
73130
73130
73130
73130
73130
73130
102771
102771
102771
102859
102859
102859
102859
102958
102958
102958
103061
103061
103061
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
102772
8/2/2012
102773
8/2/2012
102959
102959
8/16/2012
8/16/2012
102774
8/2/2012
102861
102861
102861
102861
102861
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
Page 33 of 39
VENDOR NAME
SKS, INC.
SKS, INC.
SKS, INC.
SKS, INC.
SKS, INC.
SKS, INC.
SKS, INC.
TOTAL
REMARK/DESCRIPTION
Diesel/PS4
Diesel/PS1
UNLEADED - ALPINE
Unleaded - Alpine
Diesel - Alpine
UNLEADED/SANTEE
DIESEL/SANTEE
PURCHASE
ORDER #
00363602
00363602
00363987
00364699
00364699
00364605
00364605
AMOUNT
1,669.77
1,585.10
1,174.17
1,285.68
1,138.65
12,086.20
6,967.34
SMART AND FINAL STORES CORPORATION
TOTAL
BBQ SUPPLIES
BBQ SUPPLIES
CLUBHOUSE SUPPLIES
BBQ SUPPLIES
CLUBHOUSE SUPPLIES
BBQ SUPPLIES
CLUBHOUSE SUPPLIES
VOLUNTEER LUNCHEON SUPPLIES
BBQ SUPPLIES
CLUBHOUSE SUPPLIES
SPONGES,FEBREZE,SALT,SUGAR
CLUBHOUSE SUPPLIES
BBQ SUPPLIES
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
27,445.35
199.35
53.64
126.89
90.50
275.56
112.24
174.03
104.31
113.40
65.37
445.94
87.19
124.40
144004 SNAP ON TOOLS
144004 TOTAL
sockets, drill bit
00362466
1,972.82
48.92
189552 SOUTHLAND HOME MORTGAGE
189552 TOTAL
C/S REFUND
00001110
48.92
130.55
150172 SPRINGBOARD PARTNERS
150172 SPRINGBOARD PARTNERS
150172 TOTAL
store inventory
basket donation supplies
00363485
00363493
130.55
1,529.08
83.98
165075 STANDARD INSURANCE COMPANY
165075 TOTAL
LIFE & LTD AUGUST 2012
00009220
1,613.06
14,142.63
HILITERS,PENS,COPY PAPER,PAD
PRINT CTRG,COPY PPR,TAPE
GLUE STICKS
DVD DISC,POSTITS,COP PAPER
CD CASE
00009035
00009035
00009035
00009035
00009035
14,142.63
89.33
163.07
0.99
87.83
12.10
9274
9274
9274
9274
9274
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102861
102861
102861
102861
102861
102861
102861
102861
102861
103062
103062
103062
103062
103062
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
102822
103019
8/9/2012
8/23/2012
102775
8/2/2012
102961
REMARK/DESCRIPTION
CD CASE
FOLDERS
LABELS,COPY PPR,REPORT CVRS
MULTIPLE OFFICE SUPPLIES
MECHANICAL PENCILS
MOUSE
MOUSE
THERMAL PAPER ROLL
OFFICE SUPPLIES
BINDERS & PENS
PENS,COPY PPR,CORR.TAPE
PAPER,PENS,TAPE,BATTERIES
PURCHASE
ORDER #
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00010953
00009035
00009035
176284 STEPHEN A. GIBBONS
176284 STEPHEN A. GIBBONS
176284 TOTAL
125 PLAN 2012 08/03/12
125 PLAN 2012 08/17/12
00117292
00117292
1,799.75
173.51
36.87
190609 STUTZ ARTIANO SHINOFF & HOLTZ, A.P.
190609 TOTAL
FANITA RANCH EXPANSION
00190246
210.38
3,090.14
8/16/2012
179776 SUNE SOLAR III, LLC
179776 TOTAL
SOLAR - JULY 2012
00176170
3,090.14
30,834.07
103063
8/23/2012
186950 SUNWIZE TECHNOLOGIES
186950 TOTAL
SALES TAX/SHIPPING
00177480
30,834.07
73.02
103139
8/30/2012
124206 SYCAMORE LANDFILL
124206 TOTAL
A/C Pipe Disposal Santee Yard
00365077
73.02
720.10
142121 T.C. CONSTRUCTION COMPANY INC.
142121 TOTAL
5 RES REHAB-PHASE III
00138544
720.10
165,987.42
144493
144493
144493
144493
144493
144493
144493
144493
MXRTGB34 antenna mount 5ea
00361236
ANXLBMB9034 antenna mount 5ea
00361236
CXTA5AK-04 antenna cable 5ea
00361236
TAX & SHIPPING
00361236
CREDIT MEMO-RETURNED PRODUCT
00360938
SECURITY UPGRADES, PH 2 Phantom Antenna
00360938
SECURITY UPGRADES, PH 2 4 feet ea. of finished cable
00360938
TAX & SHIPPING
00360938
165,987.42
6.00
55.95
90.19
18.35
-157.11
145.81
127.93
25.98
102962
8/16/2012
102776
102776
102776
102776
102776
102776
102776
102776
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
Page 34 of 39
VENDOR
NUMBER
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
VENDOR NAME
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
TOTAL
TALLEY COMMUNICATIONS
AMOUNT
12.10
31.81
144.81
275.97
10.29
75.41
25.57
168.60
166.16
89.00
22.82
78.87
206.37
138.65
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102776
102776
CHECK
DATE
8/2/2012
8/2/2012
VENDOR
NUMBER
144493
144493
144493
81158
81158
81158
81158
PURCHASE
ORDER #
00363805
00363805
VENDOR NAME
TOTAL
REMARK/DESCRIPTION
Antennas Antenna order adjustment
MATERIAL ADJUSTMENT
AMOUNT
206.69
131.13
TARGET SPECIALTY PRODUCTS
TOTAL
AQUAMASTER & GLOYPHOSATE
AQUAMASTER
HANSEN PLUG
00000102
00000102
00000102
650.92
995.39
335.98
20.69
monthly network mgmt #28159
NetworkMg.Cust.Care/Blanket
00363469
00365149
1,352.06
735.00
735.00
102862
102862
102963
8/9/2012
8/9/2012
8/16/2012
102778
103140
8/2/2012
8/30/2012
102863
8/9/2012
85100 TERMINIX INTERNATIONAL
85100 TOTAL
Ant & Spider control.
00364091
1,470.00
1,094.16
102828
8/9/2012
85233 THE HOSE PROS
85233 TOTAL
FLAT FACED-O RING,HOSE
00014267
1,094.16
158.76
102780
102780
103065
103065
8/2/2012
8/2/2012
8/23/2012
8/23/2012
THE ICEE COMPANY
THE ICEE COMPANY
THE ICEE COMPANY
THE ICEE COMPANY
TOTAL
00355776
00363063
00363063
00363063
158.76
1,251.30
839.53
352.48
774.23
THE LIGHTHOUSE CORPORATE OFFICE
TOTAL
SPLITLOOM 3/4" 50'
SLIT LOOM 1/2" 100'
TIE WRAP,WIRE,BACK-UP LAMP
MIN LAMP & TIE WRAPS
00002111
00002111
00002111
00002111
3,217.54
12.67
24.28
123.97
82.05
171011 TENGOINTERNET, INC.
171011 TENGOINTERNET, INC.
171011 TOTAL
163571
163571
163571
163571
163571
103037
103037
103037
103037
8/23/2012
8/23/2012
8/23/2012
8/23/2012
102945
8/16/2012
122542 THERESE M. PEPIN
122542 TOTAL
VOLUNTEER LUNCH CHICKEN
00190246
242.97
75.41
102965
102965
102965
102965
103066
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
192399
192399
192399
192399
192399
192399
425/65R22.5 TIRES QTY(2)
11L-16 TIRES QTY(2)
11L-16 TIRE QTY(1)
11L-15 TIRES QTY (3)
P225/70R15 TIRES QTY (4)
00363549
00363549
00363549
00363549
00363557
75.41
1,313.20
255.96
127.98
548.17
469.85
102865
102966
103142
8/9/2012
8/16/2012
8/30/2012
187995 TOSHIBA BUSINESS SOLUTIONS
Lexmark maint - Utility crews
Toner Cartridge
Blanket Mo.Service Fee
00363979
00364461
00363080
2,715.16
55.26
12.50
90.05
Page 35 of 39
47621
47621
47621
47621
47621
TIRE CENTERS, LLC
TIRE CENTERS, LLC
TIRE CENTERS, LLC
TIRE CENTERS, LLC
TIRE CENTERS, LLC
TOTAL
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102968
102968
103143
103143
8/16/2012
8/16/2012
8/30/2012
8/30/2012
85522
85522
85522
85522
85522
102969
8/16/2012
102781
102866
103144
103144
103144
8/2/2012
8/9/2012
8/30/2012
8/30/2012
8/30/2012
102970
102970
8/16/2012
8/16/2012
102783
102972
102972
8/2/2012
8/16/2012
8/16/2012
102868
8/9/2012
102869
8/9/2012
103067
103145
8/23/2012
8/30/2012
102782
102782
102971
8/2/2012
8/2/2012
8/16/2012
102870
103068
8/9/2012
8/23/2012
Page 36 of 39
VENDOR
NUMBER VENDOR NAME
187995 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
CROSSING PLATE RENTAL
shoring finger guards
Addt'l guards
TAX
00020519
00363291
00363291
00363291
157.81
722.00
1,184.07
1,100.00
84.07
85605 TRI CITY PAINT
85605 TOTAL
PAINT SUPPLIES
00363565
3,090.14
142.92
85555
85555
85555
85555
85555
85555
MASTER RE-KEY
REKEY CYLINDERS-AMER.LOCKS
LOCKS FOR SAMPLE CANS
DUPLICATE KEYS
5 LOCKS
00000100
00000100
00000100
00000100
00000100
142.92
15.00
30.00
167.93
25.86
90.19
189149 TWIN COUSINS INC
189149 TWIN COUSINS INC
189149 TOTAL
Blanket PO-Store Inventory
Blanket PO-Store Inventory
00363143
00363143
328.98
500.00
500.00
189755
189755
189755
189755
AC Maintenance
Cabin 10 AC Repair
Cabin 10 New AC
00362351
00364007
00364007
1,000.00
630.00
1,050.00
2,099.00
86728 UNDERGROUND SERVICE ALERT/SC
86728 TOTAL
224 TICKETS @ $1.50 EACH
00152899
3,779.00
336.00
88021 UNION TRIBUNE PUBLISHING CO.
88021 TOTAL
LEGAL NOTICE TO BIDDERS
00150228
336.00
835.60
54874 UNITED HEALTH CARE
54874 UNITED HEALTH CARE
54874 TOTAL
INS. RETIREES SEPTEMBER 2012
INS. RETIREES SEPTEMBER 2012
00009220
00009220
835.60
8,189.72
2,184.58
00003102
00003102
00003102
10,374.30
41.15
12.79
17.46
118210
118210
118210
118210
TREBOR SHORING RENTALS
TOTAL
TRI-CITY LOCKSMITH
TRI-CITY LOCKSMITH
TRI-CITY LOCKSMITH
TRI-CITY LOCKSMITH
TRI-CITY LOCKSMITH
TOTAL
UMEC
UMEC
UMEC
TOTAL
UNITED PARCEL SERVICE
TOTAL
SHIPPING CHARGES
SHIPPING CHARGES
SHIPPING CHARGES
88245 UNITED WAY OF SAN DIEGO COUNTY
88245 UNITED WAY OF SAN DIEGO COUNTY
AMOUNT
71.40
121.00
121.00
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102974
8/16/2012
102973
8/16/2012
102784
8/2/2012
103146
8/30/2012
102785
102975
102975
102975
8/2/2012
8/16/2012
8/16/2012
8/16/2012
90506
90506
90506
90506
90506
102976
8/16/2012
90332 WAXIE'S ENTERPRISES, INC.
90332 TOTAL
102977
8/16/2012
102871
102871
103147
8/9/2012
8/9/2012
8/30/2012
102777
8/2/2012
103069
8/23/2012
102978
102978
102978
102978
103148
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
103070
103070
8/23/2012
8/23/2012
Page 37 of 39
VENDOR
NUMBER VENDOR NAME
88245 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
cholorine injector
00362781
242.00
150.18
SERVICE 8/7/12-9/6/12
00176170
150.18
56.38
192145 VALLONE FAMILY IRREVOCABLE 1987 TRU
192145 TOTAL
Materials
00353818
56.38
3,000.00
181593 VALUE T SALES, INC
181593 TOTAL
C/S REFUND
00001110
3,000.00
57.42
WASTE SERVICE - WRF
Blanket PO
Fuel Charge Dumpster
Green Waste Roll Off
00014989
00361607
00364023
00364517
57.42
198.00
3,030.95
53.51
320.05
DISINFECTANT,URINAL SCREENS
00015011
3,602.51
388.52
152514 WEBB'S RV SUPPLY
152514 TOTAL
Blanket PO
00364533
388.52
306.65
102277
102277
102277
102277
WIRE NUTS
STANDARD CONTACT BLOCKS
MATERIALS
00097117
00097117
00097117
306.65
30.00
56.03
176.53
186669 WEST COAST CABLING, INC
186669 TOTAL
Surveyed Ops Network Room
00362191
262.56
104.80
193543 WEST HILLS HIGH SCHOOL TEMPO
193543 TOTAL
Food NeighborhoodAppreciation
00364808
104.80
800.00
ACETYLIN,NEMISIS SHADE,OXYGE
3FT. CUTTING TORCH & TIPS
OXYGEN & ACETYLENE
CUT OFF WHEEL PF
GRIND WHEEL,NITROGEN,ACTYLNE
00002112
00002112
00002112
00002112
00002112
800.00
116.63
361.41
144.46
38.77
234.65
APCD Annual PreTest 2012
Monthly DUSTO July 2012
00364630
00364541
895.92
1,058.17
150.00
155432 USA BLUEBOOK
155432 TOTAL
57299 USA MOBILITY WIRELESS INC.
57299 TOTAL
22905
22905
22905
22905
22905
22905
WASTE MANAGEMENT OF EL CAJON-SAN DI
TOTAL
WESCO RECEIVABLES CORP.
TOTAL
WESTAIR GASES AND EQUIPMENT INC.
TOTAL
163395 WESTERN PUMP
163395 WESTERN PUMP
AMOUNT
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103070
CHECK
DATE
8/23/2012
102872
8/9/2012
VENDOR
NUMBER VENDOR NAME
163395 WESTERN PUMP
163395 TOTAL
REMARK/DESCRIPTION
APCD Annual Testing
PURCHASE
ORDER #
00364550
AMOUNT
725.00
190967 WESTIN ENGINEERING, INC.
190967 TOTAL
DOC MGMT/FIS/CIS SELECTION
00176170
1,933.17
14,580.92
102979
103149
8/16/2012
8/30/2012
112096 WESTON SOLUTIONS, INC.
112096 WESTON SOLUTIONS, INC.
112096 TOTAL
Semi-annual tests
Fish Tissue/Bioassessment
00363821
00364189
14,580.92
2,740.00
11,025.00
103072
8/23/2012
103202 WHITE NELSON DIEHL EVANS LLP
103202 TOTAL
2012/2013 AUDIT
00363274
13,765.00
2,100.00
102854
102947
8/9/2012
8/16/2012
PATROL SERVICES - JULY
BlanketPO - NightSecurity
00014957
00362301
2,100.00
511.50
1,194.00
81083 WIT ADMINISTRATION INC. DBA
81083 WIT ADMINISTRATION INC. DBA
81083 TOTAL
103073
103073
103073
8/23/2012
8/23/2012
8/23/2012
115529
115529
115529
115529
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
Page 38 of 39
XEROX CORPORATION
XEROX CORPORATION
XEROX CORPORATION
TOTAL
Printer Maintenance-6605
00361543
00361543
00361551
1,705.50
153.81
20.00
15.40
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
Wrap Flexible 3x5 yds
Tweezer
Scissors Bandage
Insect Repellent
Hydrocortisone Cream
Gauze Elastic Roller
Antacid Trial
Ammonia Inhalants
Antiseptic Spray
Pain Aid
Ibutab
Bandage Ace
Bandage Adhesive 3/4x3
Bandage Adhesive 1x3
Bandage Elastic Strip 7/8x3
Bandage Fingertip 1-3/4x3
Bandage Knuckle
Bandage Large Patch
Blistex
Clean Wipes
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
189.21
40.73
28.51
3.89
19.40
10.66
7.74
46.53
4.81
6.78
54.28
95.65
5.48
30.45
27.61
8.23
18.40
27.61
18.40
26.15
5.81
ATTACHMENT
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103150
103150
103150
103150
103150
103150
103150
CHECK
DATE
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
93831
93831
93831
93831
93831
93831
93831
93831
VENDOR NAME
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
TOTAL
REMARK/DESCRIPTION
Cotton Tipped Applicators
Eye Wash 1 oz
Eye Wash 4 0z
Eye Wash Buffered Solution
Cold Spray
Scissors
AMOUNT
3.98
5.81
7.75
11.63
9.79
9.17
-2.91
532.34
$4,030,061.56
Grand Total
Page 39 of 39
PURCHASE
ORDER #
00364306
00364306
00364306
00364306
00364306
00364306
00364306
ATTACHMENT
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012
Debi Baczynski
Debi Baczynski
Human Resources
RESOLUTION RECOGNIZING EMPLOYEE DIANA M. LEVIN ON THE OCCASION OF HER RETIREMENT
ON DECEMBER 28, 2012 AFTER TWELVE YEARS OF SERVICE.
RECOMMENDATION(S):
1.
Adopt resolution recognizing Diana M. Levin upon her retirement after 12 years of service with Padre
Dam Municipal Water District.
ALTERNATIVE(S):
1. Draft resolution
ATTACHMENT(S):
1.
FUNDING:
Requested amount:
Budgeted amount:
N/A
N/A
Yes
No
This agenda item is consistent with the District’s Strategic Plan & meets one or more of the following
Strategic Goals: Provide safe, reliable water, recycled water and sewer services; Ensure fiscal health and
competitively sustainable rates; Enhance customer communications and education; Increase water,
wastewater and energy independence; Maintain workforce excellence; Expand park and recreation
opportunities.
Reviewed by:
Dept Head
Finance
Legal
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Policy Updates:
Rules & Regulations
Standard Practices
& Policies
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
EXECUTIVE SUMMARY:
Diana began her career when she was hired as Padre Dam’s Safety & Risk Manager on August 28, 2000,
where she continues to serve the District.
RECOMMENDATION(S):
Adopt resolution recognizing Diana M. Levin upon her retirement after 12 years of service with the
District.
Page 2 of 4
RESOLUTION 2012-___
RESOLUTION OF THE BOARD OF DIRECTORS
OF PADRE DAM MUNICIPAL WATER DISTRICT
RECOGNIZING DIANA M. LEVIN UPON
HER RETIREMENT
WHEREAS, Diana M. Levin began her career with Padre Dam Municipal Water
District on August 28, 2000 as Padre Dam’s Safety & Risk Manager; and
WHEREAS, Diana Levin has contributed to the success of Padre Dam by exhibiting
the Core Values of the District - Trust, Integrity, Competence, Accountability, and Service in performing her daily job responsibilities by protecting the District employees and assets;
and
WHEREAS, during her tenure, Diana has seen many accomplishments including:
●
A record 720 days without a loss time injury. Diana has been aggressive in
making sure our employees work safely and are provided a safe environment
in which to work. She has done this through her safety trainings and safety
equipment purchases.
●
Receipt of her Associate of Risk Management certification within her first year
of employment and passing the certification test on her first attempt.
●
Reactivation of the Emergency Response Plan which included training,
emergency response drills and table top exercises all of which was put to use
during the 2003 Cedar Fires. Because of Diana’s determined and persistent
work on Emergency Response and preparing staff for emergencies, Padre
Dam received close to 100% reimbursement for its losses, approximately $1
million.
●
Formation of the Security Team in light of the events of September 11. She
obtained grant funding for a mandated vulnerability assessment and has
been actively involved in on-going assessment of Padre Dam’s security
needs, purchasing the appropriate equipment, and maintaining liaisons with
various regulatory agencies.
●
The purchase and staff training in use of Automated External Defibrillators
(AEDs) which have been utilized throughout the District.
●
Progress with Americans with Disabilities Act (ADA) modifications to existing
District property and review of all plans for future construction.
●
Champion of the Employee Wellness Program, encouraging employees to
live healthy lifestyles and to make healthy choices.
●
Successful resolution of liability claims, protecting both the District’s assets
and our customers’ property, the vast majority of which are resolved without
legal intervention.
Page 3 of 4
WHEREAS, Diana accomplished these projects, and much more, with a positive and
enthusiastic attitude, cheerfully taking on many projects at the same time.
NOW, THEREFORE, BE IT HEREBY RESOLVED, DETERMINED AND ORDERED
by the Board of Directors of the Padre Dam Municipal Water District as follows:
1.
That the Board does hereby recognize Diana M. Levin upon her retirement,
effective December 28, 2012 after completion of 12 years of dedicated and
competent service to the District and its customers.
2.
That the Board does further declare and extend the sincere appreciation and
gratitude of each of its Directors for a job well done.
PASSED AND ADOPTED at the Regular Board Meeting of the Board of Directors of
Padre Dam Municipal Water District held on September 19, 2012, by the following vote, to
wit:
AYES:
NOES:
ABSENT:
ABSTAIN:
ATTEST:
Secretary
President
Page 4 of 4
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012
Karen Jassoy, CFO
Karen Jassoy, CFO
Finance/HR
DISTRICT-WIDE INFORMATION SYSTEMS REPLACEMENT PROJECT - SELECTION OF SOFTWARE
PROVIDER FOR NEW FINANCIAL AND HUMAN RESOURCES INFORMATION SYSTEM
RECOMMENDATION(S):
1. Approve Tyler Technologies’ proposal for the purchase and implementation of its Financial and Human
Resources Information System (FHRIS) software in the amount of $390,460, (first year maintenance fee
waived), a travel/per diem budget for Tyler Staff of $65,600 and a 10% contingency of $45,606.
2. Authorize the CEO/General Manager to enter into a Professional Services Agreement with Advanced
Utility Systems subject to negotiation of final terms as approved by the CEO/General Manager and
General Counsel.
ALTERNATIVE(S):
1. Do not grant approval.
ATTACHMENT(S):
1. Tyler Technologies’ Proposal
2. Tyler Technologies’ Scope of Work
3. Tyler Technologies’ Best and Final Offer
4. District’s Professional Services Contract Modified for use with Tyler Technologies
FUNDING:
Requested amount:
$456,060 plus 10% ($45,606) contingency for Tyler Contract
Total FIS project estimated at $1,671,506 which includes above software &
maintenance as well as Westin Consulting ($320,000) and estimated District staff
time for implementation and training ($849,840).
Budgeted amount:
$3,000,000 in CIP Budget and $1,025,000 in Operating Budget for staff time
Yes
No
Project cost to date: $0
PRIOR BOARD/COMMITTEE CONSIDERATION: Regular Board Meeting 2/8/11, Finance & Admin Services
Committee 6/30/11, Regular Board Meeting July 12, 2011, Finance & Admin Services Committee 3/30/12,
Regular Board Meeting April 18, 2012, Regular Board Meeting August 1, 2012
STRATEGIC PLAN IMPLEMENTATION: This agenda item is consistent with the District’s Strategic Plan &
meets one or more of the following Strategic Goals: Provide safe, reliable water, recycled water and
sewer services; Ensure fiscal health and competitively sustainable rates; Enhance customer
communications and education; Increase water, wastewater and energy independence; Maintain workforce
excellence; Expand park and recreation opportunities.
Reviewed by:
Dept Head
Finance
Legal
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Policy Updates:
Rules & Regulations
Standard Practices
& Policies
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
EXECUTIVE SUMMARY:
Staff has selected Tyler Technologies and its Munis software to replace the District’s current Financial and
Human Resources software. Staff went through a very extensive selection process including demonstrations,
background checks and interviews. Tyler was selected based on their price and the fact that their products
and services fit the requirements listed in the District’s RFP. The new software will allow the District to
reduce costs, streamline workflow processes, ensure accuracy and improve reporting.
DESCRIPTION:
Background
The District’s current Financial and Human Resources Information System (FHRIS), JD Edwards (JDE), was
purchased over 19 years ago. The software is cumbersome, inefficient and very expensive to maintain; in
addition it is not user friendly and requires complex programming to extract and analyze data. A great deal
of work is done outside the system because of its limitations, there is no integration with the Customer
Information System (CIS), and it cannot handle most of the human resources requirements.
Increased demand for data analysis, automation and operational improvements has dictated the need for
process and system upgrades. The District’s current FHRIS cannot meet these demands without additional
manual processes, substantial modifications and significant enhancements. The District has therefore
decided to implement a new, modern enterprise based FHRIS that can address evolving operational demands
in a cost efficient manner. The new FHRIS software will be the third software package to be purchased as
part of the District-wide Software Replacement Program. The Electronic Document Management System
(EDMS) and the Customer Information System (CIS) are the other core software packages of the program. Sire
Technologies has been selected as the EDMS software provider and Advanced Utility has been selected as the
CIS software provider.
The Selection Process
Westin Engineering was contracted to guide and assist a team of District staff with the FHRIS selection
process. The extensive process included preparation of a Request for Proposal (RFP), review of submitted
proposals, establishment of criteria for selection of a short list of vendors, development of interview
protocol, and scheduling reference interviews, site visits and demonstrations. Westin also pays a big part in
contract negotiations and ultimately, software implementation.
An RFP for the FHRIS system was issued on November 18, 2011, a pre-bid conference was held December
12, 2011 and responses were due on January 9, 2012. RFPs were sent directly to qualified vendors and
posted on the District’s website; the District’s current software provider, JD Edwards, was also invited to
submit a proposal. The District received four responses: Tyler Technologies, Cayenta Utilities, Cogsdale,
and Lawson; JD Edwards did not submit a proposal. After reviewing and scoring all submitted proposals,
three vendors (Tyler, Cayenta and Cogsdale) were chosen to demonstrate their products. The following
chart lists the initial estimates from these three vendors:
Tyler
Software costs
$
Installation Services
209,000
Cogsdale
$
150,300
Cayenta
$
260,000
213,695
295,734
513,900
422,695
446,034
773,900
320,000
320,000
320,000
Expenses
45,000
108,000
65,000
Contingency
75,000
75,000
75,000
Software & Installation
Westin Project Manager
Total Cost
$
862,695
Page 2 of 10
$
949,034
$
1,233,900
Cayenta ultimately declined to demonstrate their product after the District did not choose their Utility
Billing Software. Lawson was not considered because of its very high price. In the end, two finalists (Tyler
and Cogsdale) were scheduled to demonstrate their product. Each vendor’s demonstration was four days
long and very structured. Candidates were provided with a detailed script developed by Westin and District
staff. The script outlined each process and feature that the team wanted to see in order to evaluate the
product. This insured the demonstrations would be comparable and that Staff would see what the
important business processes they wanted to see as opposed to a sales pitch from the vendors highlighting
with the “bells and whistles”.
FHRIS Vender Selection
Tyler Technologies’ Munis Software was selected as the District’s FHRIS based on the software’s capabilities
and reasonable pricing. Tyler, based in Dallas, Texas, has been successfully designing, developing,
implementing and supporting software solutions — exclusively for the public sector – for over 30 years. They
have an in depth knowledge of the way local governments work and are familiar with the unique needs of
California water and sewer districts. They have over 1,400 public sector clients with over 700 municipal and
local governments that use their Munis financial suite including City of Encinitas, City of Vista, City of San
Marcos, Encina Wastewater Authority. In addition to its deep level of experience, Munis’s fully integrated
financial ERP solution was developed to provide flexibility and robust functionality to help users streamline
essential functions.
After the initial 4 day presentation, District staff had numerous follow up discussions with Tyler to address
follow up questions and help clarify the ability of the software to adequately handle vital business
processes. Staff also held 2 telephone interviews with Tyler clients and visited 2 local agencies to get first
hand feedback from actual Munis end users. Tyler then returned to the District to personally demonstrate
solutions to issues that came up in the interviews. Staff was satisfied that all their concerns were addressed
and felt comfortable that Munis was the best solution for the District.
Project Objectives
Staff’s selection of Tyler was based on their belief that Tyler was best suited to help the District accomplish
the following project objectives:

Integration of key systems and modules
Tyler will help the District accomplish this goal by providing deep functionality and seamlessly
integrated modules. All Munis modules populate the same database so there is no redundancy.
Additionally, Munis is seamlessly integrated to content management systems so that all information
regarding a transaction can be accessed from within the application.

Utilize workflow to increase staff efficiency
The integration of Munis’ applications and its highly configurable workflow engine will allow for
significant improvement of operational effectiveness and productivity. Processes can route through
the District faster and will only involve the individuals that truly need to participate in a process.

Empower users to gather necessary information to executives/management for decision support
District employees need to access information so that effective decisions can be made. Tyler will
empower all users by giving them easy access to the functions and data they need to do their jobs
without requiring help from other departments/users (e.g. I.T., Finance). Tyler’s Munis ERP solution
is intuitive and has a consistent user experience across all modules. Tyler’s Munis system contains a
completely user-configurable dashboard. If a specific user needs certain information to do their job
on a day to day basis, this information can be automatically served to them via the dashboard.
Instead of having to run a report or ask somebody else, the information on the report can be
configured to appear automatically on their dashboard.
Page 3 of 10

Overall need to improve business processes
All the Tyler modules being purchased have been developed by Tyler and are seamlessly integrated
with one another. More importantly, the Munis applications are built from the “ground-up” to meet
the specific needs of the public sector and represent the best business practices of the industry.
Munis can be implemented so that business processes must be followed. Munis will allow full
transparency in business processes.
Key Munis Financial Features















Web-based access to Munis applications and District data
Abridged, user-friendly views and access to data via the Role-Tailored Dashboard
Powerful Central Programs, such as budget and expenditure centrals
Seamless integration with other business systems for easy sharing of information
Flexible, complete local, state and federal reporting that can be customized
Forecasting and analysis for accurate and successful strategic planning
Complete integration with Tyler’s electronic document management system
Advanced role-based security
Detailed audit trails
True multi-fund accounting systems designed specifically for public sector.
Provides easy access to up-to-date and accurate data in real time
Centralizes data and tools across the organization
Reduces redundant data entry
Delivers strategic insight into financial processes
Provides real-time visibility into budget compliance, deviations and variances
Key Munis Human Resources and Payroll Features













One-click access to overviews of critical employee-related data
Ability to check an employee’s presence indicator and initiate an e-mail, instant message or phone
chat directly from an employee record
Streamline the entry of new employee information and save time processing W-2s with wizards
Introduce paperless payroll processing with TylerForms Output Processing
Forecast future salary and benefit costs and simulate changes to positions during a specific time
period
Data is entered only once to eliminate redundancy
All modules can be launched from a central dashboard, which is customizable and role-tailored, for
quick access to employee data and tools
Electronic document management reduces paper, overhead and storage costs
Advanced analytic tools help to gauge workforce health and perform job succession planning
Upload resumes and set customizable conditions to help in recruiting
Use workflow history, alerts and notifications to track, analyze and evaluate employee productivity
and efficiency.
Perform an employee skills inventory and compare results against objectives and career paths
Employee Self Service application provides instant access to an individual’s pay, benefits, career
path and paid time off information anytime over the Internet
Munis Software Applications Selected
Accounts Receivable (optional, need will be based on CIS capabilities)
Tyler’s Munis Accounts Receivable (AR) software is integrated with all Munis Receivables (Tax, Excise, Utility,
Billing, General Billing, etc.). This allows a customer to process many types of payments within a single
transaction and enables the automation of a variety of reports and processes.
Page 4 of 10
Accounts Payable
Munis Accounts payable manages and maintains all aspects of vendor invoice, payment, tracking and history.
The Munis AP module offers exceptional flexibility such as liquidating purchase orders in full or in part, and
viewing detailed information online. Central AP employees are able to save time when individual
departments enter invoices, schedule invoices for payment on a flexible basis and use the recurring invoice
feature. The integrated workflow functionality allows user to route and approve invoices online – all without
logging in to Munis.
Applicant Tracking
Munis Applicant Tracking allows users to customize online applications, so the applicants provide the
information that is needed. When applicants apply, they can also attach resumes and transcripts that are
immediately accessible by the HR Department. Thereafter, Munis Applicant Tracking allows users to mass
activate / inactivate applicants, view or report individual or group applications, and build personnel records
once an applicant has been hired.
Budgeting
Munis Budgeting manages existing and projected budgets. An unlimited number of budget projections can be
created, in summary or detail, and then used to produce worksheets and proposed budget reports for
review. Spreadsheet views can be used for quick review and update of projections. Projections can also be
downloaded for further analysis and then the new numbers can be uploaded back to Munis. Optional
Salary/Benefit Projections in Munis Personnel can help accurately forecast all employee related costs,
including step raises, vacancies, and all benefits.
Fixed Assets
Munis Fixed Assets helps users manage the record-keeping of all fixed assets, such as land, buildings,
machinery and equipment, construction in progress, and infrastructure. An unlimited number of individual
assets can be tied to master assets, simplifying record maintenance and reporting. Asset records can also be
created from purchase orders, or directly from invoices. Fixed Assets assists capital planning (replacement/
enhancement of assets) and helps track items transferred, missing, not in use, or that are due for
maintenance or replacement.
General Billing (optional, need will be based on CIS capabilities)
Tyler’s Munis General Billing (GB) software creates invoices for bills for miscellaneous charges, such as
leases, developer billings, etc. Munis GB eliminates handwritten bills and manual calculations. Invoices
contain itemized charges at calculated rates, accumulated totals and payment history. Munis GB works with
Munis Payment Entry (Accounts Receivable) and integrates with the General Ledger to provide accurate, up
to the minute accountability.
General Ledger
The Munis General Ledger application is a true multi-fund budgeting and accounting system that meets
GAAFR and GAAP standards. It accommodates multi-year funds and grants, as well as staggered fiscal years.
It maintains account balances for both Balance Sheet and Subsidiary Ledgers.
Munis General Ledger is also a comprehensive journal processing system. The end user can automate journal
entries and reversals, retrieve up to ten years of journal history, and add as much descriptive text to each
journal entry as needed. Users have quick, online access to account information, including the ability to
“drill down” to subsidiary detail and “drill across” to related information. A key feature of Munis General
Ledger is its flexible chart of accounts structure, with 45 alphanumeric characters across ten segments. This
allows the end user to define segments, such as Fund, Department, Function, and Category, and sort, sum,
and report each segment separately or in combination.
Page 5 of 10
HR Management
Tyler’s Munis Human Resource Management provides all the tools needed by a Human Resource (HR)
department, as well as an integrated “front end” to both Munis Payroll and Budget. It provides immediate
access to job related information at all stages of employment and allows all changes to employee data
records to be made by Human Resource Management and then electronically transferred to the Payroll
system. Strict security ensures that only designated employees are capable of accessing employee records.
Inventory
Munis Inventory stores and reports materials and supplies inventory items. In conjunction with Munis
Purchasing, items can be purchased in bulk and issued to departmental users or charged to a job. Munis
manages all inventory accounting automatically, including on-hand balances, month-to-date (MTD) and yearto-date (YTD) values. Workflow can be used to notify the appropriate users automatically when items reach
their reorder point, thereby avoiding the time consuming process of checking supplies manually and ensuring
that important items are always available.
MUNIS Disaster Recovery Service
With Munis Disaster Recovery Services, the District can be up and running its critical processes within hours
of a disaster. Munis provides the servers, the operations staff and the District’s stored data from its state-ofthe-art data center located in Falmouth, Maine. In the event of a disaster, the District’s live database would
be loaded into a Munis environment on the server. Critical users would then be set up to access the server
from any computer with an Internet connection.
Munis Office
Munis Office augments the reporting and documentation capabilities of Munis applications by providing the
ability to interact with Microsoft Office files. Munis Office allows the end user to attach files, such as
supporting documentation in PDF, Word or other formats, to Munis records. It also allows data to be
exported from a Munis application to Microsoft Word or Excel from which it can be easily manipulated and
issued to create customer reports, charts, etc. without modifying the original Munis data.
OS/DBA Contract Services
With Munis OSDBA, the District has the peace of mind knowing it has expert assistance for all its database
needs — including operating system and database management services, such as installations, upgrades,
routine maintenance system administrator software and database tuning. Tyler OSDBA professionals offer indepth knowledge of Munis software. Their team holds industry-certifications, such as Microsoft Certified
Systems Engineer (MCSE), Microsoft Certified IT Professional (MCITP) and RedHat Certified Engineer (RHCE).
Payroll with Employee Self Service
The Munis Payroll system is tightly integrated with General Ledger to provide true multi-fund processing. It is
also integrated with Accounts Payable for withholding check processing and with Human Resource
Management for single transaction entry. Munis Payroll supports electronic timesheet entry so that all
departments, both central and remote, can enter time sheets electronically. Time sheets can also be
entered through Munis Employee Self Service. Department time sheet data is stored by batch, listed on a
proof report, approved by Department heads, and then may be automatically posted into the current
payroll. With Munis Employee Self Service, employees can also access the District’s customized Web site
anytime, anywhere—through a secure Internet connection – to update their personal information, request
leave, or check compensation information.
Page 6 of 10
Project & Grant Accounting
Munis Project Accounting allows multi-year tracking of budgets, expenditures, and revenues for user-defined
projects such as capital improvements, special programs, and so on. Munis Grant Accounting allows users to
create separate Grants and track the entire grant process, from application through conversion to a project.
It is integrated with all Munis posting programs so that any detailed purchasing, payables, payroll or cash
receipts transactions can be posted to projects as well as to general ledger accounts.
Purchase Orders
Purchase Orders supports both Encumbrance accounting (purchase orders) and pre-encumbrances
(requisitions), and provides blanket POs, contracts and price agreement verification. With Workflow
approvals, specific business rules can be defined. For example, over-budget purchase orders can be routed
to the proper approver automatically. Workflow can also notify requestors electronically when their
requisition is converted to a purchase order (PO).
Requisitions
Munis Requisitions addresses the needs of a busy Central Purchasing agent. Requisitions allow individual
departments to enter their own requests electronically. During data entry, the available budget is displayed
online, commodity data is easily viewed, and contracted items can be searched and selected for purchase.
Once the requisition obtains its needed approvals, it is forwarded to purchasing and is converted to a
purchase order with a single keystroke.
Risk Management
Munis Risk Management provides the tools needed to pay and manage property and injury claims against the
District. It also enables the Risk Manager to handle claims quickly and effectively, from the initial claim all
the way through to final expenditures.
Role Tailored Dashboard
Tyler Dashboard is a Web-based tool that allows users to launch programs and other applications from a
single work area. Each user can personalize the content, appearance, and behavior of their dashboard by
creating and organizing favorites—from frequently used product functions to external applications or Web
sites. Built on top of Microsoft SharePoint Services 3.0, the role-based Dashboard employs Web Parts for easy
customization. Web Parts can be added to the Dashboard on a per-user basis, or by a system administrator
for everyone to access. It simplifies sharing information, viewing critical data, and accessing daily work.
System Admin & Security
This is not a license or software. This is only a service. There are days provided in every contract that are
assigned specifically to train your IT staff on how to administer and manage the Munis system as well as
securities. It appears all other items on this list have to do with license/software – this particular item may
not apply if you only do want license/software items in this doc.
Tyler Content Management
Tyler Content Manager manages file content easily and effectively. Tyler specializes in managing content to
save valuable staff time, energy and dollars. Tyler Content Manager provides a simpler, more intuitive and
more powerful indexing and search system that allows you to quickly retrieve documents, without having to
understand arcane directory structures. Tyler Content Manager supports a variety of electronic file formats,
for scanned images, word processing documents and spreadsheets... and also accepts other electronicallyreceived content like faxes, TIFF images, PDF and electronic forms, photos, Microsoft file formats and
emails.
Page 7 of 10
Treasury Management
The Munis Treasury Management System provides the finance department with:





Disbursement and Check Reconciliation functions from Accounts Payable and Payroll
A Cash Receipts module for both miscellaneous receipts as well as bill payments
A separate file for recording bank account transactions
A tool for cash flow forecasting, for any cash account for any date range
Track investments and debt service in detail
TylerForms Processing
With TylerForms Output Solution, the District can save money by using less expensive standard paper along
with electronic template form deigns instead of preprinted forms. End users can control where, how, and in
what order to print purchase orders, invoices, checks, 1099s, W2s and more with the TylerForms Output
Management Solution. TylerForms merges application data with templated electronic form designs and the
results can be printed to existing network printers, no matter where the hardware is physically located.
Tyler GoDocs
With TylerForms GoDocs, form output, such as direct deposits, can be e-mailed and all form output can be
saved as a PDF file. In addition, GoDocs enables purchase orders to be faxed or e-mailed.
Tyler Reporting Services
Tyler Reporting Services meets Munis clients’ need for reports and queries in formats unique to them, and
helps provide the right information to the right person at the right time. Designed for use with Microsoft SQL
Server database server, Reporting Services allows clients to access and report information stored in any of
their Munis data files. The database views and models are easy to use, incorporate security and permissions
set within Munis, and are an efficient way to connect to the database.
Work Orders, Fleet & Facilities Management
Munis Work Orders, Fleet & Facilities is an enterprise-wide system designed to address the needs of a
variety of different service organizations. Work order sources include preventive maintenance schedules,
maintenance department inspections, departmental service requests, and citizen service requests. While
this system can be deployed in stand-alone mode, it is unique in its depth of integration with the MUNIS
Financial, Human Resource and Revenue suites. As a result, there is no double entry of labor time, inventory
usage, journal entries or billings (via General Billing).
Workflow Finance & HR
Munis Workflow helps to automate essential processes, such as the flow of approvals, notifications and tasks.
Developed based on Tyler’s 30 years of industry experience and feedback from our clients, Munis Workflow
management software ensures the right people carry out the right tasks. The result is improved
communication, streamlined processes and increased productivity. Munis Workflow is designed to be a
natural extension of an organization’s day-to-day functions. With 115 template business rules, there’s no
coding or programming needed to set up, use or modify workflow processes. Rules can also be tailored to
work specifically how an organization wants. Specific benefits of Munis Workflow include:
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Get more work done in less time
Gain easier access to data
Reduce paper and printing costs
Analyze worker productivity
Ensure tasks are carried out by the right people
Ensure regulatory requirements are met
Reduce required staff training of processes
Page 8 of 10
Cost of Tyler’s Munis Finance and Human Resources Software
Staff was able to negotiate a custom package with Tyler including software, services, implementation,
expenses, system improvements, enhancement and 1st year maintenance for $403,072 (core applications)
and $52,988 (optional applications including billing and accounts receivable with need will be based on the
Customer Information Software’s capabilities). Staff recommends at 10% contingency of $45,606 for
unforeseen issues.
Additional costs tied to this project include Westin staff ($320,000) and estimated District staff time
($849,840) for training and implementing the new system. The Westin costs were included in their
previously approved contract.
The following chart shows a summary of the project costs compared to preliminary cost estimates. The
biggest difference relates to system enhancements added during discovery and increased estimate in
staff time.
March ‘12 Software & Services $ 422,695 1st Year Maintenance ‐
OS BDA and Disaster Recovery Services ‐
21,362 (3) Optional (software, expenses, maintenance) ‐
52,988 Expenses 45,000 65,600 (4) Subtotal 467,695 456,060 Contingency 75,000 45,606 542,695 501,666 Westin 320,000 320,000 Estimated Padre Staff Time 636,240 (1) $ 1,498,935 Estimate included in August 1, 2012 Agenda Final Pricing $ 316,110 (2) ‐
849,840 $ 1,671,506 (5) $ 1,684,210 1) Not estimated for March '12 presentation
2) Includes enhancements: Applicant tracking, Grant Accounting, Munis Office, Risk Management, GODocs,
Role Tailored Dashboard, Tyler Content Management, Tyler Forms Processing, and Employee Self Service.
3) OS DBA and Disaster Recovery Services are new services not previously provided by JDE.
4) Includes additional costs relating to enhancements.
5) Optional software to be added based on need (ie functionality of CIS system) include Contract Management,
Employee expense reimbursement, General Billing, Fuel Interface and Fleet management.
Total Estimated Project Costs (including staff time) EDMS $ 281,590 CIS 1,831,573 FIS (Proposed) 1,671,506 $ 3,784,669 Page 9 of 10
RECOMMENDATION(S):
1. Approve Tyler Technologies’ proposal for the purchase and implementation of its Financial and Human
Resources Information System (FHRIS) software in the amount of $390,460, (first year maintenance fee
waived), a travel/per diem budget for Tyler Staff of $65,600 and a 10% contingency of $45,606.
2. Authorize the CEO/General Manager to enter into a Professional Services Agreement with Advanced
Utility Systems subject to negotiation of final terms as approved by the CEO/General Manager and
General Counsel.
Page 10 of 10
ATTACHMENT 1
Section 1
6.1 Cover Cover A PROPOSAL FOR: Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) PRESENTED BY: Tyler Technologies January 9, 2012 This document contains proprietary trade secret information on Tyler Technologies Inc. and/or its subsidiaries and is not to be copied, reproduced, lent or disposed of, nor used for any purpose other than for the purposes specified herein without the express prior written permission of Tyler Technologies. Because of the nature of this material, numerous hardware and software products are mentioned by name. In most, if not all, cases these names are trademarked by the companies that manufacture the products. It is not our intent to claim these names or trademarks as our own. Copyright 2010 ‐ Tyler Technologies ‐ All rights reserved. Tyler Technologies, ERP and School Solutions, One Cole Haan Drive, Yarmouth, Maine 04096 800‐772‐2260 phone ∙ 207‐781‐2459 fax ∙ [email protected] ∙ www.tylertech.com 2 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 2
Table of Contents SECTION 1 COVER ................................................................................ 1 SECTION 2 TABLE OF CONTENTS .......................................................... 2 SECTION 3 TRANSMITTAL LETTER ........................................................ 4 SECTION 4 EXECUTIVE SUMMARY ....................................................... 6 4.1 EXCEPTIONS TO THE RFP ................................................................................................ 8 SECTION 5 BIDDER QUALIFICATIONS ................................................. 11 5.1 (APPENDIX 7.2) VENDOR PROFILE QUESTIONNAIRE .......................................................... 12 5.1.1 (APPENDIX 7.2) SYMPRO VENDOR PROFILE QUESTIONNAIRE .......................................... 13 5.2 MINIMUM QUALIFICATIONS .......................................................................................... 14 5.3 EXPERIENCE ................................................................................................................ 14 5.4 REFERENCES (APPENDIX 5) ........................................................................................... 15 5.5 APPENDIX 7.6 CONFLICT OF INTEREST FORM ................................................................... 16 SECTION 6 PRESENTATION OF SYSTEM OVERVIEW ............................ 17 SECTION 7 PROJECT IMPLEMENTATION PLAN ................................... 29 7.1 IMPLEMENTATION ROLES AND RESPONSIBILITIES (APPENDIX 7.3) ........................................ 37 SECTION 8 SERVICE TEAM EXPERIENCE AND CAPABILITIES ................ 42 SECTION 9 ON‐GOING PRODUCT SUPPORT AND MAINTENANCE PROGRAMS 43 For more information, visit www.tylertech.com 3 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) SECTION 10 ON‐GOING TRAINING PROGRAMS .................................. 46 SECTION 11 LEGAL DOCUMENTS AND COMPLIANCE REPORTS .......... 47 11.1 SAMPLE LICENSE AGREEMENTS .................................................................................... 47 SECTION 12 COMPLETION OF SCORECARD ........................................ 48 12.1 FIS SYSTEM FUNCTIONAL REQUIREMENTS SCORECARD (APPENDIX 7.1A)........................... 48 12.2 HR SYSTEM FUNCTIONAL REQUIREMENTS SCORECARD (APPENDIX 7.1B) ........................... 49 SECTION 13 PRICING INFORMATION ................................................. 50 SECTION 14 TYLER'S APPENDIX 1: ADDITIONAL REQUIRED INFORMATION 51 14.1 TYLER TECHNOLOGIES’ RESPONSE TO SECTION 2.2 SCOPE ............................................... 51 14.1.1 MUNIS FINANCIAL MANAGEMENT ............................................................................ 51 14.1.2 MUNIS HUMAN CAPITAL MANAGEMENT ................................................................... 53 14.1.3 TOTAL TYLER ......................................................................................................... 54 14.2 SAMPLE CONTRACTS .................................................................................................. 60 14.3 MASTER ESCROW AGREEMENT.................................................................................... 60 14.4 CERTIFICATES OF INSURANCE ....................................................................................... 60 14.5 CORPORATE RESOLUTION ........................................................................................... 61 14.6 RESUMES OF KEY PERSONNEL...................................................................................... 61 For more information, visit www.tylertech.com 4 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 3
Transmittal Letter 6.3 Transmittal Letter The transmittal letter will indicate the intention of the Bidder to adhere to the provisions described in the RFP without modification. The letter of transmittal will: 1) Identify the submitting organization; 2) Identify the person, by name and title, authorized to obligate the organization contractually; 3) Identify the contact person responsible for this response. Specify, phone, fax, and email address; 4) Explicitly indicate review and acceptance of the Terms and Conditions and identify exceptions or "deal breakers"; 5) Acknowledge the proposal is considered firm for one hundred and eighty (180) days after the due date for receipt of proposals or receipt of the last best and final offer submitted. If partners are used, they must also guarantee their section of the proposal for 180 days; 6) Acknowledge completion of the Pricing Worksheet; 7) Signed by the person authorized to contractually obligate the organization. Karen Jassoy Chief Financial Officer Padre Dam Municipal Water District 9300 Fanita Parkway Santee, CA 92071 Dear Ms Jassoy: RE: Response to RFP Tyler Technologies, Inc. (Tyler Technologies) is pleased to respond to Padre Dam Municipal Water District’s Request for Proposal dated January 9, 2012, for a Financial and Human Resource Information System (FHRIS). The attached proposal will detail our Munis Solution, and the software and services Tyler Technologies will provide, including: •
‐Munis software applications •
‐Necessary consultation to define scope of services •
‐Implementation of software and services •
‐Training on, and support of, provided software and services In presenting the enclosed proposal, Tyler Technologies warrants that it is unaware of any known conflict of interest in responding to, or submitting, said proposal in response to Padre Dam Municipal Water District’s RFP. Tyler Technologies also warrants that it complies, and acts in accordance, with: For more information, visit www.tylertech.com 5 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) •
‐Federal Executive Orders relating to the enforcement of civil rights •
‐Federal Codes regarding Anti‐discrimination in Employment •
‐Title 6, Civil Rights Act of 1964 •
‐Requirements of the Americans with Disabilities Act of 1990 for work performed due to this RFP This proposal and cost schedule shall be valid and binding for 180 days following the RFP due date. Except as set forth in this proposal, this proposal may be released in part or in total as public information in accordance with the requirements of the laws covering same. One or more individuals in the Tyler Technologies Contracts Department have read and accepted the terms and conditions of the RFP and any amendments, except as modified by, taken exception to, or otherwise set forth in Tyler Technologies’ proposal. Tyler intends to adhere to the provisions described in the RFP, subject to the exceptions set forth herein, taken in accordance with Section 5.15 of the RFP. has reviewed Section 5 of the RFP and accepts such terms and conditions, subject to the exceptions set forth herein. Pricing has been submitted under separate cover. If you have any questions related to this proposal, please feel free to contact: Jennifer Wahlbrink Account Executive 623‐760‐7566 Fax – 207‐781‐2981 [email protected] Tyler Technologies, Inc. is a publicly traded corporation (NYSE: TYL) EIN: 75‐2303920 Respectfully submitted, Stacey M. Gerard Assistant Secretary Tyler Technologies’ ERP and School Division
For more information, visit www.tylertech.com 6 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 4
Who Are We? Tyler Technologies, Inc. NYSE: T YL http://www.tylertech.com Employees: 2,000+ Clients: 9,000+ What do we do? Provide software and services exclusively for the public sector. Products proposed Munis® Financial Suite How many clients use our Munis products? 1,400 public sector clients with over 700 Municipal and local Governments including: 
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City of Chino, CA City of San Marcos, CA City of Covina, CA Delta Diablo Sanitation District, CA City of Lakewood, CA City of Palmdale, CA Encina Wastewater Authority, CA City of Encinitas, CA City of Vista, CA Redondo Beach, CA Executive Summary 6.4 Executive Summary The Bidder will provide an Executive Summary that presents in brief, concise terms a summary level description of the contents of the proposal response. In addition, the Bidder must clearly and specifically detail all exceptions to the exact requirements imposed by this RFP. Tyler Technologies, Inc. (Tyler Technologies) is pleased to respond to Padre Dam Municipal Water District’s (PDMWD) Request for Proposal for a Financial and Human Resource Information System. We strongly feel that Tyler’s Munis solution is perfectly suited to help PDMWD improve its business processes, illustrate fiscal prudence, and minimize the risk that is inherent in projects of this size and scope. The attached information will detail our Munis Solution and the software and services Tyler Technologies can provide. Tyler’s sole focus on the public sector places us in an ideal position to assist cities, counties, special districts and other governmental customers in becoming more accessible, responsive, and efficient. Tyler Technologies has more than 9,000 public sector clients throughout the United States. With that experience, we have proven our effectiveness in the industry with a record of successful projects that distinguishes our solutions. Tyler’s Munis system is a state‐of‐the‐art comprehensive Enterprise Resource Planning(ERP) solution that has been successfully implemented by more than 1,400 Cities, School Districts, Counties, and Special Districts. Furthermore, we have a number of installations similar in size and complexity to PDMWD including: The City of Chino, CA, The City of Lakewood, CA, Encina Wastewater Authority, CA, Delta Diablo Sanitation District, CA. Tyler has reviewed PDMWD’s objectives for this project and is perfectly suited to help PDMWD accomplish them: 
Integration of key systems and modules: Tyler will help PDMWD accomplish this by providing deep functionality and seamlessly integrated modules. All Munis modules populate the same database. Additionally, Munis is seamlessly integrated to content management systems such as Tyler Content Manager (preferred), etc. All information regarding a transaction can be accessed from within the application. No need to go to a filing cabinet, etc. 
Utilize workflow to increase staff efficiency: Via the integration of the Munis applications and the highly configurable workflow engine, Tyler will allow for significant improvement of operational effectiveness and productivity. Processes can route through the organization faster and will only involve those individuals that truly need to participate in a process. For more information, visit www.tylertech.com 7 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 
Empower users to gather necessary information to executives/management for decision support: Tyler will empower all users by giving them easy access to the functions and data that they need to do their jobs without requiring the participation from other departments / users (e.g. I.T., Finance). Tyler’s Munis ERP solution is intuitive and has a consistent user experience across all modules. PDMWD’s employees need to access information so that effective management decisions can be made. This is but one of the many strengths of Munis. Tyler’s Munis system contains a completely user‐configurable dashboard. If a specific user needs certain information to do their job on a day to day basis, this information can be automatically served to them via the dashboard. Instead of having to run a report or ask somebody else, the information on the report can be configured to appear automatically on their dashboard. 
Overall need to improve business processes: All the Tyler modules being proposed for PDMWD have been developed by Tyler and are seamlessly integrated with one another. More importantly, the Munis applications are built from the “ground‐up” to meet the specific needs of the public sector and represent the best business practices of this industry. Munis can be implemented so that business processes have to be adhered by. And, all Munis transactions, updates, etc. are fully audited. Munis will allow full transparency in business processes. Tyler’s Unique Approach to Padre Dam Municipal Water District We have thoroughly reviewed PDMWD’s requirements and believe we are well positioned to execute this project. Tyler’s approach and business model differ greatly from other vendors you will be evaluating and these differences are designed to provide a higher return on investment and lower total cost of ownership while at the same time dramatically improving the business practices of PDMWD. The differences in our approach are:  Exclusive Public Sector Solution: Our scalable, highly functional, public sector specific financial management solutions currently meet the needs of more than 1,400 School Districts, Counties, Cities, Special Districts and Nonprofit Organizations. We are offering a fully integrated suite of applications, developed by Tyler, to meet PDMWD’s functional requirements. Due to our exclusive focus, PDMWD will not have to endure a costly or lengthy custom development process.  Implementation Ability: In contrast to many ERP software systems, Tyler’s Munis solution has a tradition of successful implementations. Munis clients of all sizes and complexity ‐ including those similar to PDMWD ‐ have implemented our software on time and within budget. We attribute our implementation success to the fact that Munis is an excellent match with our clients’ needs, a turnkey approach to implementation using our staff rather than third party integrators, and our ongoing commitment to our clients. Our implementation staff is highly trained and many have earned Project Management Professional (PMP) certification through the Project Management Institute, a globally recognized leader in the field of project management. We understand that projects such as this have high visibility and must succeed. To this end, Tyler’s Munis ERP Solution will lend predictability in cost and certainty in time frame. 
Protecting Your Investment for Years to Come: Tyler’s “Evergreen” Development Philosophy insures that PDMWD will always have industry‐leading functionality that utilizes current technology. As part of our annual support fee, all enhancements to our software are provided at no additional charge. This allows our clients to continue to take advantage of new technology and software enhancements without ever having to relicense the software. Additionally, these enhancements are delivered in manageable upgrades that do not require a complete reimplementation of the software. Today, there are over 600 clients that have been using Munis for over ten years. Their system is as robust and current today as when they first purchased it. For more information, visit www.tylertech.com 8 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Every public sector client knows—the solution you choose is all about the vendor’s ability to help solve problems. Tyler is committed to focusing on your critical business and strategic issues. For these reasons, your selection of Tyler Technologies will provide Padre Dam Municipal Water District with a comprehensive solution to address your software, hardware, training, and support needs well into the twenty‐first century. Helping our clients solve their problems is what our solutions are all about—and we are committed to making your transition to a new Enterprise Resource Planning solution a successful one. Engagement Contacts: Jennifer Wahlbrink, Account Manager Tyler Technologies [email protected] 623‐760‐7566 4.1 Exceptions to the RFP Tyler’s contract negotiation philosophy is to balance the rights and responsibilities of both Tyler and the client, taking into account issues of special importance to each party. The following exceptions are based on our standard contract. We reserve the right to negotiate any and all terms to the mutual satisfaction of the parties. Implementation Requirements (Section 2.5); Describe Your Project Implementation Plan (Section 6.7): Tyler’s Proposal includes a sample project plan. Tyler will deliver the actual project plan upon obtaining further information from the District once implementation is underway. Training Requirements (Section 2.6); Pricing (Section 2.8): Tyler will hold rates for additional services in place for a mutually agreed period of time. Guidelines (Section 3.1); Compensation (Professional Services Agreement Section 2(b): Tyler’s Proposal contains estimates of the amount of services and associated expenses needed, based on the size and scope of the District’s project. The actual amount of services and expenses depends on such factors as the District’s level of involvement in the project and the speed of knowledge transfer. If required, Tyler will provide a not‐to‐exceed quote once the scope of services has been finalized. RFP Terms and Conditions (Section 5): Tyler agrees that the terms in Section 5 of the RFP will prevail in the event of any discrepancies or differences between project related or contractual documents, except for terms mutually agreed by the parties and documented in the final contract. Signing of Proposal Responses (Section 5.6): The submission and signature of Tyler’s Proposal shall indicate the intention of Tyler to adhere to the provisions described in the RFP, subject to the exceptions set forth herein. Payment and Performance Bonds (Section 5.23): A performance bond, if required by the District, will have an associated cost to the District based on the total bond amount. Taxes (Section 5.26): The fees quoted by Tyler do not include any taxes, including, without limitation, sales, use or excise tax. All applicable taxes shall be paid by Tyler to the proper authorities and shall be reimbursed by the District to Tyler. In the event the District possesses a valid direct‐pay permit, the District will forward such permit to Tyler on the effective date of the contract. In such event, the District shall be responsible for remitting all For more information, visit www.tylertech.com 9 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) applicable taxes to the proper authorities. If tax‐exempt, the District shall provide Tyler with the District’s tax‐
exempt certificate. Solution Confirmation Training (Section 5.27): Tyler would propose a one day “hands on” lab environment in order to provide users with a comfort level on the day to day use of the application as part of solution confirmation process. We would expect the lab to take place at the District’s location in a suitable training room with laptops/PC’s available for the five users along with internet connectivity. Description of Service Team Experience and Capabilities (Section 6.8): Tyler will provide information on Tyler personnel likely to be assigned to the District’s project. We are unable to assign personnel to a project until Tyler is selected and a contract is signed, in an effort to most effectively use resources. Professional Services Agreement: Tyler prefers to use the standard Tyler contract as the basis for beginning contract negotiations, as it contains language specific to the software industry, such as license grant and intellectual property infringement. Tyler recognizes that there may be clauses of particular importance to the District that are not included in the Tyler contract. Tyler is amenable to accommodating the District’s contract requests by incorporating mutually agreed clauses into the contract. Assignment and Subconsultant (Professional Services Agreement Section 9): Neither party may assign the contract without the prior written consent of the other party, except that Tyler may, without the prior written consent of the District, assign the contract in its entirety to the surviving entity of any merger or consolidation or to any purchaser of substantially all of Tyler’s assets. Insurance (Professional Services Agreement Section 12): Because subrogation rights are personal to the insurance carrier and arise by operation of law, Tyler is not in a position to waive subrogation on behalf of the carrier. Whether a right of subrogation exists and is properly pursued by the carrier is dependent upon the nature of claim and ensures that responsible parties for damage or injury are appropriately accountable. Tyler’s insurance company uses an Acord form that does not comply with the District’s requested notice provision. See the enclosed statement from Tyler’s insurance company. Whether or not Tyler’s insurance is primary depends on the circumstances of the claim. The District can be listed as an additional insured on Tyler’s Commercial General Liability policy. Copies of Tyler’s insurance policies are not available. There may be a situation where it is appropriate for the District, the Board, a member of the Board, or a director, officer, employee, agent or volunteer to be personally responsible for liability arising under or by virtue of the agreement. Indemnification (Professional Services Agreement Section 13): Tyler shall indemnify and hold harmless the District from and against any and all direct claims, losses, liabilities, damages, costs and expenses (including reasonable attorney's fees and costs) for personal injury or property damage arising from Tyler's negligence or willful misconduct. In no event will Tyler be liable for special, indirect, incidental, consequential, or exemplary damages, including, without limitation, any damages resulting from loss of use, loss of data, interruption of business For more information, visit www.tylertech.com 10 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) activities, or failure to realize savings arising out of or in connection with the products licensed or services sold under the contract. Termination or Abandonment (Professional Services Agreement Section 18): The District may terminate the contract for cause in the event Tyler fails to cure a material breach within thirty days of receiving notice from the District. The District will make payment to Tyler for all undisputed products, services and expenses delivered or incurred prior to the date Tyler received the District’s termination notice. Payment for disputed products, services and expenses, and the District’s remedies, will be determined through the mutually agreed dispute resolution process. Documents (Professional Services Agreement Section 19): Tyler must retain ownership of all (i) software products licensed to the District; and (ii) proprietary information contained in all deliverables. Organization (Professional Services Agreement): Tyler will make best efforts not to remove Tyler personnel during the District’s implementation. Schedule of Charges/Payments (Professional Services Agreement Exhibit B): Tyler’s standard payment terms provide for payment of license fees on the milestones of contract signing, software delivery, and software verification. Service fees and associated expenses are billed as provided/incurred and are due thirty days from receipt of invoice. For more information, visit www.tylertech.com 11 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 5
Bidder Qualifications 6.5 Bidder Qualifications 1) Vendor Profile and Product History: The Vendor will provide a profile of its organization and all other companies who will be providing products or services through a subcontracting arrangement with the Vendor. The Vendor will also provide a brief history of the solution they are proposing. Tyler Technologies, Inc. has a singular focus: the public sector. Founded in 1966 and based in Dallas, Texas, Tyler Technologies is the largest company in the United States exclusively focused on providing integrated software and technology services to the public sector. Simply put—Tyler empowers people who serve the public. We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive to the needs of their constituents. At more than 9,000 local government offices and school districts throughout all 50 states, Canada, the Caribbean and the United Kingdom, our clients can attest to our ability to fulfill this promise. While our focus may be narrow, our vision is not. Tyler delivers an expansive portfolio of software solutions that span the breadth and depth of the mission‐critical services that government entities must address daily. Our solutions include financial management, education, courts and justice, public safety, appraisal and tax, citizen services, document management and public records. No other company offers the same range of solutions for the public sector. Tyler is publicly traded on the New York Stock Exchange (TYL), has annual revenues of over $288.6 million (2010) and employs more than 2,000 people. Munis History ‐ Process, Inc. (later Munis, Inc.) debuted Munis in 1981 as a COBOL based fund accounting solution for local governments primarily in New England. Throughout the 80s, Munis continued to gain significant market share by offering public sector specific applications that met state and local requirements in specific geographic regions. By the early 90s it became clear that the market was demanding relational databases, color screens, ring menus, etc., and in 1992 the product was rewritten in 4GL from the ground up. Clients were migrated to the new version of Munis without having to purchase new licenses. This was an important point in the company’s history because we made the determination that our clients would always have access to the latest iteration of Munis as part of their maintenance agreement, even if it were a completely new version. This became known as our “Evergreen” philosophy. In the 90s Munis also expanded geographically throughout the United States. The company caught the attention of Tyler Technologies and in 1998 Munis, Inc. was acquired. Founded in 1966, Tyler operated as a holding company with operations in many industrial, retail and distribution businesses. In 1997, Tyler began a multi‐phase plan that changed the company’s focus to serving the unique information management software needs of local governments nationwide. In 2010, Tyler released a new version of Munis with a 100% Microsoft Silverlight® Web browser‐based client for both Windows® and Macintosh® workstations. With this, the entire Munis presentation layer employs Silverlight and Microsoft SharePoint®, providing the most advanced and feature‐rich user environment available. Again, the client that purchased Munis back in the 80s receives this new version without incurring re‐licensing fees For more information, visit www.tylertech.com 12 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 5.1 (Appendix 7.2) Vendor Profile Questionnaire Vendor will complete Appendix 7.2. If more than one vendor is submitting, a profile must be included for each. Please reference (Appendix 7.2) Vendor Profile Questionnaire on the following pages. For more information, visit www.tylertech.com 13 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 5.1.1
(Appendix 7.2) Sympro Vendor Profile Questionnaire Please reference (Appendix 7.2) Sympro Vendor Profile Questionnaire on the following pages. For more information, visit www.tylertech.com 14 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 5.2 Minimum Qualifications 2) Minimum Qualifications: Please describe how you meet the minimum requirements listed in section 2.1. The following minimum qualifications must be met for the bidder to be considered for this procurement: • The bidder must have the solution installed and in production in at least five organizations in the United States of similar size to PDMWD, with utility and/or public sector experience and 15 implementations overall in the public sector with five implementations of the solution in the previous five years and at least one installation on the version proposed within the past two years. Tyler’s Munis product meets this requirement. Additionally, we have supplied the necessary 15 references and are able to provide additional references if required. • The solution must run on a Microsoft SQL Server (preferably SQL 2008) as its database management system. The Munis ERP system utilizes the Microsoft stack of technologies including Microsoft SQL Server database platform exclusively. • The bidder must provide a Graphical User Interface (GUI) or Browser/Portal Based User Interface (BUI) for system use, but must also allow for efficient data entry and high volume data access through keypads, hot keys, etc. without utilization of a mouse. Munis has a 100% Microsoft Silverlight™ Web browser‐based user experience for both Windows® and Macintosh® workstations. With this, the entire Munis presentation layer now employs Silverlight and Microsoft SharePoint, providing the most advanced and feature‐rich user environment available—completely over the Internet or intranet. In addition, by utilizing Silverlight and SharePoint technologies Munis: • Provides a flexible, role‐based user experience • Delivers a uniform interface across all screens, programs, and multiple platforms • Includes features like rotate and zoom, drag and drop • Features a ribbon menu that is standard on all Microsoft programs • The System Provider must propose a single point of contact with overall responsibility for the successful installation of the solution. A Primary Vendor contract is required with the provider of the software solution. 5.3 Experience 3) Experience: Please describe your organizations experience in implementing your solution and how your solution has improved your customers operations. Our implementation process is effective – it’s based on three important areas: experience, people and the inclusion of the Project Management Institute methodology. Experience – more than 25 years of experience, and over 1600 successful implementations ensure an outcome that exceed expectations. For more information, visit www.tylertech.com 15 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) People – all Tyler implementations are planned, managed and executed by our greatest resource, our in‐house experts, backed by Tyler’s comprehensive resources. Project Management Institute – PMI is a globally recognized leader in the science of project management, with developed common principles that target your project’s success. 5.4 References (Appendix 5) 4) References: Please provide references for at least five organizations in the United States of similar size to PDMWD, with utility and/or public sector experience and 15 implementations overall in the public sector with five implementations of the solution in the previous five years and at least one installation on the version proposed within the past two years. (Appendix 7.5) Please refer to References (Appendix 5) on the following pages. For more information, visit www.tylertech.com 16 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 5.5 Appendix 7.6 Conflict of Interest Form 5) Vendor Conflict of Interest Form (Appendix 7.6) Please reference (Appendix 6) Vendor Conflict of Interest Form on the following pages. For more information, visit www.tylertech.com 17 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 6
Presentation of System Overview 6.6 Presentation of System Overview. Please cover the following topics: 1) Identify the supplied software modules, system architecture and development tools. Software Modules: Please reference Product Descriptions in Section 14 of this proposal response. System Architecture 100% Microsoft Platform Tyler maintains a managed Gold Certified partnership with Microsoft and is one of the first public sector ERP applications to utilize the latest Microsoft development environments. It is deployed completely on the Microsoft stack of technologies, utilizing Windows Server®, SQL Server, Active Directory®, Internet Information Services, SharePoint®, Office, SQL Reporting Services, Analysis Services, PowerPivot, and Lync Server (aka. OCS). Flexible Architectural Design Munis is built on a multi‐tier distributed architecture with primary components that include web, application, and database tiers as well as many services‐based components. This industry standard architectural design provides complete separation between the presentation layer, application business logic, and database tiers, allowing Munis to maintain those components independently of each other and enabling the product to evolve as technology changes in the industry. Munis is designed with this evolutionary platform philosophy for scalability and flexibility. This approach benefits clients by allowing them to select or change the deployment options that best suit their needs, better adapt to future growth, and provide a significant return on investment. Complete Silverlight Web Browser‐based Experience Munis has a 100% Microsoft Silverlight™ Web browser‐based user experience for both Windows® and Macintosh® workstations. With this, the entire Munis presentation layer now employs Silverlight and Microsoft SharePoint, providing the most advanced and feature‐rich user environment available—completely over the Internet or intranet. In addition, by utilizing Silverlight and SharePoint technologies Munis: • • • • Provides a flexible, role‐based user experience Delivers a uniform interface across all screens, programs, and multiple platforms Includes features like rotate and zoom, drag and drop Features a ribbon menu that is standard on all Microsoft programs For more information, visit www.tylertech.com 18 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Web Services The Munis web services strategy is focused on a role‐tailored business intelligence platform utilizing a Microsoft SharePoint dashboard and .NET services based web applications. We have a robust and growing library of XML web services as the system evolves and supports a service oriented architecture (SOA). Tyler has heavily embraced web services as the future of application architecture and integration. Development Tools Tyler’s development staff uses the best programming language for the specific need. We incorporate a Web Services based SOA to tie the various modules together and provide a role tailored user interface that integrates with common office tools like Microsoft SharePoint and Office. The Tyler Munis ERP application uses Microsoft .NET, Silverlight, and SharePoint in the Web/Presentation tier. Business logic is developed in FourJs Genero, ASP.NET, and C#. The Tyler Content Manager product is based in the Java platform. For more information, visit www.tylertech.com 19 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 2) Other software that is required for the solution. Munis ERP Server Environment A Microsoft Windows Server platform (2003+ supported, 2008 R2 recommended) running Microsoft SQL Server RDBMS (2005+ supported, 2008+ recommended) is required for the Munis ERP system. Microsoft SharePoint is required for the Tyler Dashboard; both free and paid versions are supported. Windows SharePoint Services (WSS) 3.0 / Microsoft Office SharePoint Server (MOSS) 2007 are the oldest versions supported, however SharePoint 2010 Foundation / SharePoint Server 2010 are recommended. Paid / enterprise versions of SharePoint are only required for use with Tyler’s advanced Business Intelligence offering. A Microsoft Active Directory environment is required, used for user authentication. An SMTP E‐Mail server for email notification relaying, Clients using Microsoft Exchange Email Server also benefit from the following advanced functionality: 
Automated scheduling in areas such as Scheduler Central for Permitting, Work Orders and Utility Service Orders as well as Work Order Facilities room reservations  Automated archiving of emails initiated from the Munis system to Tyler Content Manager  Appointment creation on records directly from the Munis client  Tyler Dashboard web parts for Outlook Email, Outlook Calendar, Outlook Tasks and Outlook Contacts Microsoft SQL Server Reporting Services or SAP Business Objects Enterprise / Crystal Reports are required for reporting. Adobe Central Output Server is bundled with and used for TylerForms output processing. Other applications recommended for use, but not required include backup and antivirus software for all servers. With the exception of the Reporting Software, Adobe Central, and Windows SharePoint Foundation, none of the above third party applications are typically licensed as part of the Munis ERP solution and are the responsibility of the client. Munis ERP Workstations Microsoft Windows desktop operating system (XP+ supported, Vista, 7 recommended) or MacOS (10.5+ supported) running a supported internet browser; Internet Explorer (Windows), Mozilla Firefox (Windows and MacOS) and Apple Safari (MacOS) is required to access the Munis ERP system. Microsoft Silverlight The primary interfaces available to Munis end‐users require the Microsoft Silverlight browser plug‐in. This technology allows access across a variety of internet browsers and platforms providing the most advanced and feature‐rich user environment available. Silverlight is not required for users accessing Munis Self Service. Adobe Acrobat Reader / PDF Reader The Munis ERP system allows users to output any report to PDF. Self Service users also have access to a number of documents in PDF format including a copy of an employee’s paycheck, a citizen’s utility bill or a vendor’s W‐2. As such a PDF reader such as Adobe Acrobat Reader is required. For more information, visit www.tylertech.com 20 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Microsoft Office The Munis system integrates with the Microsoft Office suite a number of different ways including data exports from nearly every Munis program to Word and Excel, Word Mail Merges, Excel imports and advanced Outlook scheduling. Microsoft Office 2003 or higher is required for this functionality. 3) Identify the recommended hardware. The Munis ERP system supports nearly all top tier hardware manufacturers, such as Dell, HP, and IBM. It has been developed to run exclusively on Microsoft Windows Server operating systems (2003 and higher, 2008 R2 recommended), utilizing Microsoft SQL Server (2005 and higher, 2008 R2 recommended). Several server environment deployment types are also supported with the Munis ERP system. This includes high availability configurations, dedicated testing / staging environments, and virtualized environments. The following hardware specification recommendation is for a dedicated server environment. The following configuration is based on the estimated usage up to 25‐100 concurrent users. All server models reference Dell models; however any major hardware vendor including Hewlett Packard and IBM may also be used providing the configurations are similar to those outlined below. Function Munis App&DB Quantity
1 Content 1 Management External Web 1 CPU (2) quad core Intel 2.0Ghz + Memory
24 GB
Storage
250GB to 500GB
Software Windows Server 2008 R2 Standard SQL 2008 R2 Standard (2) quad core Intel 2.0Ghz+ (1) quad core Intel 2.0Ghz+ 24 GB
150 GB Windows Server 2008 R2 Standard 12 GB
150 GB
Windows Server 2008 R2 Web Edition Virtualization Tyler Technologies supports virtualized environments such as Microsoft’s Hyper‐V and VMware vSphere virtualization products for virtualizing Windows servers. It is a requirement that a Storage Area Network (SAN) must be used when configuring a virtualization solution and the system should be configured such that virtualized guests are given dedicated memory. As a general rule in determining system requirements for a virtualized solution, add the processor, memory, and usable disk requirements for each server to be virtualized, to obtain the total requirements for the host server. This will allow, in a worst case scenario, a one‐to‐one correlation between the guest server and what a stand‐alone machine would require. 4) Describe recommended redundancy and fault tolerance guidelines. Tyler’s clients achieve highly available systems with different methods depending on whether they are using dedicated or virtual servers. With dedicated servers, redundant server clusters can be configured for each major component in the solution. Microsoft SQL Server mirroring is recommended for an HA RDMS. At least 2 dedicated Microsoft SQL Server servers mirrored is required. An optional "witness" server is recommended if For more information, visit www.tylertech.com 21 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) automatic failover is desired. If one server fails in this scenario, the second server failed over to and becomes the primary RDBMS server. Any current user session is disconnected at the point of failover, however users can immediately connect back into the system at the moment the mirrored server is promoted as the primary (near instantaneous if a witness server is used, otherwise when the database manually fails over). With virtualized servers, a clustered server host configuration is utilized with a SAN. Many of our clients run VMware ESXi server pools to achieve this. If one of the physical hosts goes down, the other physical host starts up the virtual guests machines that the original virtual host was running. If one physical host is over utilized by a virtual guest, that virtual guest is moved to the other physical host. Tyler also provides an offsite out/of region disaster recovery service. This service offers added protection for regional disasters. 5) Identify recommended operating environments: production, test, QC, etc. The Munis application requires only one set of production servers for standard operation. Tyler’s minimum standard deployment of the Munis ERP system includes a production, training and testing environment. These environments can co‐exist on a single production hardware environment or be split out to dedicated hardware 6) Describe the application security environment. Access to the Munis system is based on Active Directory authentication. The Munis SharePoint Dashboard menu system allows for single sign on (SSO) through Internet Explorer for network users. Once a user is authenticated as a valid Active Directory/Munis account, the ERP system’s role based security permissions determine what programs, screens, menus, records, and fields a user has access to. Munis application user accounts and attributes can be synchronized with Active Directory for automatic creation and management. External users such as Vendors, Citizens and Employees can access the Munis ERP system using the web based Self Service product. Vendor and Citizen Self Service utilizes form based authentication and a client can choose to create and maintain these user accounts themselves or enable the ability for end users to register to create their own accounts. Employee Self Service can use either forms based authentication or Integrated authentication with Active Directory. In all scenarios, the client can choose to enable as much or as little security as they wish. The Munis Role based Security model is based on the standards written by the National Institute of Standards and Technology. In Short, it’s a Deny All, Accept Policy. So Access is only granted when explicitly provided by a particular role. 7) Describe the User Interface. The Munis ERP system is based on a SharePoint Dashboard, .NET and Silverlight browser screens, satisfying requirements for all types of users. This flexible design provides a role tailored user experience that easily integrates to Windows desktop and productivity tools. For more information, visit www.tylertech.com 22 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 8) Describe your future direction and plans for the software. Tyler Confidentiality Statement Trade Secrets The Future Direction and Plans for the software includes valuable, confidential, and proprietary data and information of various kinds. Such data and information, called "Trade Secrets," concern: •
•
•
The Company's various computer systems and programs; Techniques, developments, improvements, inventions, and processes that are, or may be, produced in the course of the Company's operations; and Any other information not generally known concerning the Company or its operations, products, suppliers, markets, sales, costs, profits, client needs and lists, or other information acquired, disclosed, or made known to Employees or agents while in the employ of the Company, which, if used or disclosed, could adversely affect the Company's business or give competitors an advantage. Since it would harm our Company if any of our Trade Secrets were known to our competitors, it is the Company's policy that the “Checklist” not be disclosed to any party outside of the party addressed as the recipient of this proposal. Tyler Technologies is committed to providing the best software and services to the public sector. We do this with the Munis solution, and continue to build on your investment by continually refreshing the features and their underlying technology in a planned and non‐disruptive approach—executing on our Evergreen Philosophy. In fact our roadmap over the course of 3‐5 years has one objective: to be the best ERP suite in the public sector market. In fact as the only company solely focused on the public sector, two significant measurements stands out as we quantify our process—Tyler’s financial feasibility, and our growing reputation as the leader in public sector software. These key elements form the foundation of our Evergreen strategy, and are what differentiates Tyler from other public sector vendors. Additionally, Tyler understands that technology will change, and that change will happen more rapidly than it has in the past. Tyler separates our research group from the core development group. This separation ensures that Tyler can remain focused on the needs of existing customers while at the same time have a separate group envisioning and executing on what our prospects will expect from our products and services in the future. Tyler’s Research and Development (R&D) focuses on the 12‐18 month horizon. Anything longer than that is simply too unpredictable to plan. Our plans include functionality/products that will be introduced in the next version of Munis (V10) as well as research projects that may be included in a future release, or may not have widespread applicability in the local government/education space. Again, it’s important to note that all of our R&D resources are exclusively focused on our local government and education prospects and clients. The remainder of this document will describe Tyler’s roadmap of planned projects. Version 10 Features User Experience While User Experience (UX) is always part of our Munis development, it is a major focus of our Munis V10 release. Below is a summary of the key UX functionality available in V10. 
V10 will include a ribbon interface across our Dashboard and core applications. This common UX is more of a beginning than an end, as it will drive consistency across the thousands of screen forms in our For more information, visit www.tylertech.com 23 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) application; it will provide a more consistent workflow; and it offers better organization of the actions our users will execute in these forms. Our user acceptance testing with the ribbon has shown that the user feels the application is a newer product. Additionally, testers feel the product has a look and feel that closely mirrors Microsoft® Office®, a product which enjoys widespread usage in the market space. 
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A new Wizard interface was added for managing employee leaves. Building on the success of our W2/1099 and New Hire wizards in Payroll/HR, and the Begin Budget wizard in Financials, the “Leave” wizard helps HR professionals manage the process/workflow of employee leave actions such as Maternity leave, FMLA leave and other leave‐of‐absence events. Because these wizards are designed to walk the user step‐by‐step through the process and minimize the number of screens needed to accomplish the task, they succeed in reducing the number of steps significantly. In fact, the wizards eliminate some previously‐required manual research, and ensure users successfully complete the intended task by preventing mistaken or erroneous process steps. User testing has shown that new users are more quickly productive where wizards are available. Our statistics also show that using wizards can provide significant end‐user assistance within a process, decreasing the confusion and/or frustration that can accompany certain complex process and dramatically reducing Tyler’s related support calls. With a solid wizard framework in place, Tyler continues to review our support calls to determine what other end‐user processes would benefit from a wizard interface. At this juncture it appears that the “Month End Close” and “Year End Close” functions in General Ledger are potential candidates. Business Intelligence (BI) ‐ Business Intelligence continues to be a major focus for Tyler, because it’s keenly important to our client base. Our offerings are based on the Microsoft BI stack, and take advantage of existing investments in SharePoint® and SQL Server® to deliver Operational Business Intelligence in the context of daily operations. By combining BI analytics, real‐time alerts and workflow into a single portal (via SharePoint), Tyler avails all the information to users so they can make the decisions that continue to drive their organizations forward. Multi‐dimensional cubes based on SQL Server Analysis Services® and (SSAS) and SQL Server Integration Services® (SSIS) provide up‐to‐date analytics and the ability to develop and share Key Performance Indicators (KPIs) right from the Tyler Dashboard. Leveraging these tools means that your staff can extract, transform, and load data from other applications to be analyzed in conjunction with the data from your Tyler ERP system. Microsoft Excel® can be leveraged as users “slice and dice” data from the cubes, and SQL Server Reporting Services® (SSRS) can be For more information, visit www.tylertech.com 24 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) used to build reports for internal use, or for sharing with elected officials and boards, constituents, regulatory offices and so forth. Spatial ‐ Maplink will receive significant enhancements in V10. Currently Munis Maplink is a mash up (combination) application based on ESRI’s ArcGIS® and Munis data. There are several objectives included in this V10 project; however the primary focus is to begin transactions with a spatial view that allows the search to occur spatially by map. Spatial functionality is extended to Munis Work Orders (for scheduling, as well as spatial analysis of reported, in‐progress, and completed work orders), Permits and Code Enforcement, and Fixed Assets. This V10 version of Maplink leverages the latest release of ArcGIS (10.x). Mobile ‐ Mobile solutions are a key area for our clients, and for Tyler. Our new Web application, specifically targeting iPhone devices, is designed to manage Workflow approvals and notifications. Testing is underway to determine its compatibility with Android devices. While initial testing indicates compatibility, we continue to rigorously test authentication. Additionally our core Munis applications are undergoing testing on an iPad. Initial results indicate the majority of core functionality is supported on this device as well. On the research side, we are determining the feasibility of developing an application to allow citizens to make service requests via an iPhone. Microsoft Office/Outlook ‐ Microsoft Office, Outlook® and Exchange® are often core components of our customers’ infrastructure. Because familiarity and comfort with the interfaces of Office and Outlook rank highly with all users across our systems, we believe that tightly integrating with, and extending these applications decreases training and reduces the workload of certain tasks. Currently, Outlook users can make a vacation request directly from their Outlook calendar. This will trigger the vacation request event and workflow within the ERP system. If the request is approved, there is no need to add it to their calendar—it’s already on their calendar. If the request is denied, it is automatically removed from the calendar. For the high‐level approver that is a more casual, infrequent user of the system, Tyler has developed an Outlook plugin to help them stay more synchronized with their workflow responsibilities. It allows this high‐level user to view/update/maintain workflows directly from Outlook without having to log into the ERP application. In the future, we are planning to release a Microsoft Word plugin that will allow users to do mail merges with ERP data, without having to manually log into the ERP system. This secure, fully audited functionality is based on saved queries and cuts the work of these mail merges in half. Tyler has extensive capabilities in the Microsoft Office/Outlook area, and will continue to add user‐centric functionality in upcoming releases. Current Research Projects ‐ In addition to projects that have already passed feasibility testing, Tyler is constantly working on research as well as directly with clients, prospects, public sector representative agencies (such as the GFOA) and so forth to identify new possibilities that will improve or refine functionality. The following list consists of current projects. Automating Accounts Payable Invoice Processing ‐ Scanning technology is constantly improving, and we believe it has reached a point where the technology exists to make the receipt/entry of incoming AP invoices more automated. Tyler is prototyping an AP Clerk station that consists of a Workstation, dual LCD monitors, a scanner and an optional shredder. Incoming paper invoices are scanned and passed through an OCR process. If in that process we can determine the key information that defines that invoice and link it with a contract or purchase order, no data entry will be needed to build that invoice record in the ERP system. Unmatched invoices would be displayed on one of the monitors, allowing the user to complete data entry directly from the image. Either way, For more information, visit www.tylertech.com 25 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) the scanned image would automatically be linked to the invoice record in the ERP system. This would increase efficiency, eliminate duplication of effort, and reduce possibility of errors by eliminating the need to input data entry first, print and affix the barcode label, then scan the document into Tyler Content Manager. Citizen Self‐Service Kiosks ‐ Tyler is working on conceptual models and prototype self‐service kiosks that could be placed in any school or municipal/county office building, enabling users to conduct certain types of business without waiting in line for an actual employee. Modeled after Airline Check‐In kiosks and Automated Teller Machines, these kiosks would allow users to pay a bill, apply for a permit, request services, pay for a business license and other transactions—immediately and on their own, saving them time and freeing up municipal staff from responding to long lines of citizens. Bi‐directional IVR ‐ Automated outgoing communication is a growing trend in the education and local government space. Often used today for disaster notifications to the community this functionality also can be used to remind citizens of important information such as school closings or a bill or parking ticket is due. The communication would also allow the citizen to make the payment for that item right from the phone. In this way, Tyler Notify can be used to support email lists, meeting notifications, late payments, shut‐off notification for utility services—
anything a municipality or school wants to send notification on. Tyler Notify can also replace your traditional in‐
bound IVR system. Tyler Notify supports outbound phone calls, text messages, and direct messages via Twitter in a secure, audited environment. SQL Server Denali ‐ The upcoming release of SQL Server “Denali” promises to radically alter the Business Intelligence capabilities of SQL Server. With significant changes to SQL Server Analysis Services and SQL Server Reporting Services, this new focus on self‐service business intelligence is geared towards making data available—
directly in the intuitive tools users are comfortable using. The new PowerPivot capabilities allow any user to quickly and easily slice and dice information, expanding slice‐and‐dice capability from more advanced Excel power users that understand and can construct pivot tables to practically any Excel user. New capabilities like data bars, sparklines and geospatial integration with Bing® give a whole new definition to reports. All these, combined with an ever improving integration with SharePoint, make BI data available to a wider audience than ever before. Tyler will be an early adopter of Denali and we expect to radically improve our BI capabilities based on this new functionality. We’re also quite excited about the new capabilities offered by StreamInsight® and Master Data Services® and how they apply to public sector ERP solutions. Silverlight 5 ‐ We’re currently upgrading our solutions to take advantage of Silverlight 5, which introduces more than 40 new features for Silverlight applications. Particular enhancements that are proving to be the most beneficial to our end users include overall improved user experience, enhanced performance and graphics, and printing improvements. From a technical standpoint, the progress made in the “Trusted Application” model promises to take the application well into the future in terms of functionality. With this model we’ll be able to embed html pages and controls in our browser‐based screen forms; read and write to the user’s workstation; launch Microsoft Office and Outlook; and access devices including scanners, security card readers, and so forth. Using the Trusted Application will enable the Munis applications to run seamlessly as a Silverlight Web application running in IE9 with nothing installed on the desktop beyond the Silverlight browser plug‐in. SharePoint Enterprise Search ‐ Having a single point of search that affords the ability to search across document repositories, ERP data, unstructured data, and external databases will now be possible with the Enterprise Search functionality in SharePoint. Employing this will enable powerful search capabilities across all Tyler applications, including Tyler Content Manager. We are currently researching the feasibility of this application while ensuring an authenticated, secure environment for our end users. Additionally, we hope to be able to provide our end users the ability to open Munis and automatically locate a record that is part of a search result set, and show those For more information, visit www.tylertech.com 26 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) search results side‐by‐side with other data from other Tyler applications, external applications and database, documents stored on SharePoint or in Tyler Content Manager, and the World Wide Web. Windows 8 ‐ Our research has shown that Windows 8 has the potential to radically alter the way applications work with the client operating system. We are working with Microsoft to ensure Tyler has a leading position in the rollout of applications certified to work with Windows 8. Specifically we think the ability to expose key information from our ERP solution via the Windows 8 “tiles” can be extremely helpful to our end users. Because our contacts in the Microsoft Managed Partner Program strongly recommended we attend the Microsoft Build conference members of our Research team attended to learn more specifics about Windows 8 and how this will enhance Tyler’s ERP functionality. HTML 5 ‐ We’re researching the possibilities surrounding HTML 5 for the applications in our suite that need to run on multiple devices, multiple operating systems, and purely on the Web. Based on very early conceptual research, HTML 5 does appear to be the current choice for multi‐platform, multi‐OS applications. For more information, visit www.tylertech.com 27 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 9) Describe how program exits or other external process logic is applied to the system. Program exits cannot be programmed. 10) Describe all pre‐existing interface points. The Munis ERP system includes a number of interface points throughout the system. The majority of these interface points consist of file import and export applications. 11) Describe your approach to writing and managing interfaces. The Munis ERP suite has the capability of interfacing with software products through a variety of methods including ASCII flat file import and export programs, real‐time program integration using HTTP/XML Web Services. Munis also includes pre‐defined integration points out of the box, requiring little or no setup to many popular third‐party systems including Microsoft Office, ESRI ArcGIS and Kronos Time and Attendance. 12) Describe the required skills needed to maintain and enhance the system. Application configuration is maintained with built in toolsets, auxiliary programs, and parameter files for each module. This provides clients with the ability to highly customize the Munis ERP system to their specific operations without the need for custom programming efforts that can cause difficulty applying new releases. All configuration changes are stored in the customer database and not affected by new releases. 13) Describe your upgrade policies, frequencies and costs. Tyler’s Evergreen development philosophy means that we continuously refresh our features and their underlying technology, and deliver those efficiencies without additional fees and charges. Product upgrades are released as part of maintenance agreements and are immediately available. Clients can incorporate these changes and advancements when they are ready without disruption of ongoing work. Tyler clients will never need to purchase new versions of software, or wait years to implement significant updates, and then be forced to nearly re‐implement a system. Clients can experience a significantly lower total cost of ownership than other software providers’ offer, while realizing an excellent ROI. Tyler Technologies employs a comprehensive and easy‐to‐use Release Life‐Cycle Policy for its Munis Suite. The Munis Release Life‐Cycle Policy is designed to balance each of our client’s needs for flexibility and stability, while meeting the demands for strategic product and technological enhancements. To that end, Tyler provides development, support, and services for two years following each product’s release 14) Describe software licensing. (server, user, processor based, etc) The Munis ERP licensing is per site. Refer to Microsoft licensing for details on operating system and RDBMS licensing. 15) Warranty and support. Please reference the Sample License Agreement in Section 14 of this proposal response. For more information, visit www.tylertech.com 28 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 16) Technical system documentation (not marketing material) The Munis ERP application has an integrated electronic help and documentation system. Documentation and release information are included with every new release. Help files contain program and field level descriptions, task definitions, layouts, and step through tutorials for popular processes. Help files are launched directly from any screen. In addition to direct help files, the SharePoint dashboard system is used for additional document libraries. SharePoint document libraries have many benefits and are integrated in the ERP dashboard and SRS reporting system. This provides an integrated platform to support custom documentation, management, and collaboration. Tyler also maintains a complete ERP knowledgebase. The Munis Knowledgebase provides users with a single, easily accessible location to find all existing documentation on the Munis product and other widely used technology products that integrate with Munis. A user‐friendly search screen is located on the www.tylertech.com website. Included are procedure documents, file layouts, user guides, installation manuals, setup documents, system administrator documents, data schemas, training exercises and much more. 17) List of the report families (do not list each report but rather the family/group they belong to) Tyler includes hundreds of canned and report templates across every single module of the Munis ERP system For more information, visit www.tylertech.com 29 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 7
6.7 Project Implementation Plan Describe Your Project Implementation Plan Implementation is the set of activities that takes the client from software installation up to the daily, normal use of the Tyler system. Tyler’s goal is to provide the best software, services, and support to our clients. Tyler clients benefit from the fact that we perform our own implementations—we know our software better than anyone. Our clients receive guidance throughout implementation by experienced Tyler professionals. This results in clients that are not only satisfied, but willing to recommend our products and services. Methodology Tyler’s methodology is straightforward. We’ve taken the successful approach to implementation we’ve used or over 25 years and integrated it with the principles of the Project Management Institute (PMI), a globally recognized organization dedicated to the project management profession. As a result, our clients receive an implementation method tailored to meet their specific needs. PMI’s PMBOK® (Project Management Body of Knowledge) Guide proposes that there are five process groups to every project: Initiating, Planning, Executing, Controlling, and Closing. As part of Tyler’s commitment to incorporating the PMI principles into our implementation process, we have integrated these proven technologies of the PMI process with Tyler’s implementation experience, to yield a proven approach that is tailored to the public sector. Trained personnel perform and/or guide all aspects of an implementation for a client. Our staff consists of seasoned professionals with unique and proprietary skills and years of experience, focused into dedicated departments. Our project managers are trained to maintain the professional standards of PMI. Through the institute, our project managers earn Project Management Professional (PMP) certification, a qualification program that signifies a professional has met very stringent guidelines. Our implementation process emphasizes the importance of cultural change management. This is how we guide our clients through the changes that accompany implementation of a new software system and help to ensure a smooth transition. Our implementation staff is experienced in analyzing policies, procedures, and organizational needs. They carefully review and test to ensure policies and procedures are well defined and effective. For Tyler clients, the proof of our approach is in the outcome—a successful implementation. Throughout a project, we establish control points (critical review points) to ensure an organization fully understands and accepts the project. It is at these check points that organizational stakeholders monitoring the overall project must formally accept the project to date. Once there is formal acceptance, the project will proceed to the next phase. Tyler takes its contractual obligations seriously. We have a proven record of delivering software solutions on time and on budget. We take pride in our ability to partner to deliver successful projects that stay in scope, and are deployed, and up and running when promised. This is precisely what differentiates our implementation process. For more information, visit www.tylertech.com 30 Padre Dam Municipal Water District Customer Information System (CIS) Implementation Methodology Overview The Tyler approach utilizing PMI process groups is depicted on the following high level illustration. Implementation Methodology
Planning and Analysis
Training and Conversion
Deployment
•Internal Project Planning
•Transition to Imp
•Discovery Process
Authorization to Proceed
Go‐Live Authorization
PLAN
•Project Planning
•System Planning
•Joint Kick‐off
Detail Project Plan
Schedule Resources
•Cut‐Over Plan
•Contingency Plan
•Finalize Schedule and Resources
EXECUTE
•Install Hardware
•Install Software
•Arrange training facility
•Complete Questionnaires
•Data Review
•Forms Review
•Site Fit (As‐is / To‐
Be) •Modification and Conversion Analysis
•Pilot Setup
•Complete System Configuration Training
•Complete System/Data Setup
•Data Conversion
•Train‐the‐Trainer
•Execute Parallel Process
•End User Training
•Final Conversion
•Cut‐Over Process
•Productive Use
•Post‐Live Training and Enhancement
CONTROL
•Software Verification
•Implementation Plan Review
•Static Test
•Operations Review
•Parallel Data Reconciliation
•Confirm Parallel results
•System Testing
•System Acceptance test
Live Process Verification
•Client Sign‐off
•Finalize Plan
Go / No‐Go Decision
•Lessons Learned
•Transition to Support
INITIATE
CLOSE
For more information, visit www.tylertech.com 31 Padre Dam Municipal Water District Customer Information System (CIS) Work Breakdown Structure PMI utilizes a Work Breakdown Structure to depict overall project work. Tyler has key PMI tool to show our implementation approach in greater detail. INITIATION
1.0
CONTRACT SIGNING
1.1
PROJECT KICK‐OFF
1.2
CONTROL POINT 1 INITIATION PHASE
1.3
AUTHORIZATION TO PROCEED TO PLANNING PHASE
1.3.1
PROJECT PLANNING
2.0
SCOPE MANAGEMENT PLAN
2.1
SCHEDULE MANAGEMENT PLAN
2.2
STRUCTURAL FOUNDATION
3.0
CHART OF ACCOUNTS ANALYSIS AND DESIGN
3.1
SOFTWARE INSTALLATION
3.2
VERIFICATION TEST
3.3
COMMUNICATIONS PLAN
2.4
SYSTEM ADMIN TRAINING
3.4
CHANGE MANAGEMENT PLAN
2.6
RESOURCE MANAGEMENT PLAN
2.7
CONVERSION PLANNING
2.8
TYLER FORMS KICK‐
OFF CONF CALL
2.9
REVIEW TYLER FORMS PROCESSING
2 .9.1
AS‐IS AND TO‐BE ANALYSIS
CONDUCTED BY PM, TCS OR BOTH
4.1
KNOWLEDGE TRANSFER: CLIENT FUNCTIONAL LEADERS TO MUNIS
4.2
QUALITY MANAGEMENT/
TESTING PLAN
2.3
RISK MANAGEMENT PLAN
2.5
KNOWLEDGE TRANSFER & ANALYSIS
4.0
CONTROL
POINT 3
3.5
VERIFICATION TEST SCRIPT SIGN‐OFF
3 .5.1
COA DESIGN SIGN‐OFF
3 .5.2
PROCESS FLOW CHARTS AND QUESTIONNAIRES
4.2.1
DESIRED CHANGES IN BUSINESS POLICIES
4.2.2
HAND ENTER DATA CONTROL SET
5.1
FORMS ANALYSIS
4.10
QUESTIONNAIRES
4.10.2
MUNIS TO FUNCTIONAL LEADERS
VERIFICATION CONF CALL
4.10.6
PRODUCT OVERVIEW DEMONSTRATION
4.3.1
IN DEPTH ANALYSIS OF MUNIS OPTIONS
4 .3.2
AUXILIARY TABLE ANALYSIS
4.4
BEST PRACTICES DEVELOPMENT
WORKFLOW ANALYSIS
4.11
4.5
BEST BUSINESS PRACTICES “TO BE” DELIVERED & REVIEWED (IF TCS)
4.5.1
ESTABLISH TIMELINES
2.9.3
DESKTOP PROCEDURES MANUALS
PERFORM RECONCILIATION TEST
5.3
VALIDATE FORM DESIGN & DATA
FILE TRANSFER TO TYLER FORMS
VALIDATE PROCESS FLOW
5.5
CONTROL
POINT 4
4.13
CLIENT
COMMUNICATES DRAFT BEST PRACTICES DECISIONS
(IF TCS)
4.13.1
CLIENT
SIGN‐OFF ON SET PLAN
4.13.2
4.6
CLIENT SIGN‐OFF ON PROJ MGMT PLANS/ Acceptance of PHASE I SCHED
2.12.1
PERFORM 5‐DAY TRANSACTION TEST
5 .2.2
5.4
(IF TCS)
CONTROL POINT 2
PLANNING PHASE
2.12
TEST BEST PRACTICES DECISIONS
(IF TCS)
5.2.1
SECURITY ANALYSIS
4.12
(IF TCS)
CLIENT INTERNAL REVIEW OF BEST PRACTICES
(IF TCS)
4.5.2
MUNIS & CLIENT PM DEVELOP SCHEDULE
FOR PROJ PHASE I
2.11
TYLER FORMS
6.1
MERGE DATA WITH FORM DESIGN(S)
6.1.2
LOAD FORM(S)
ON TYLER FORMS SERVER
6.1.3
TEST FORM PRINT
ON TYLER FORMS PRINTER
6.1.4
CREATE & SEND DATA PROOF(S)
TO CLIENT/ TYLER PM
6.1.5
DATA PROOF(S) ACCEPTANCE
6.1.6
4.3
DISCUSS PRINTERS & EQUIPMENT
2.9.2
FINALIZE PROJECT MANAGEMENT PLANS
2.10
PROCESS “LIVE” TRANSACTIONS
5.2
FORM TEMPLATES
4.10.3
FORM MOCK‐UPS
4.10.4
IMPLEMENTATION 6.0
CREATE FORM DESIGN(S)
6.1.1
DATA FILE 4.10.1
PROOF ORDER
4.10.5
KNOWLEDGE TRANSFER: STATIC ENV TEST (SET) OF TO BE MODEL
5.0
DESKTOP PROC DEVELOPMENT & DELIVERY
(IF TCS)
4.6.1
FOUNDATION:
TEST PLAN POLICY & PROCEDURE
4.7
CONTROL POINT 5
STATIC ENVIRONMENT TEST
5.6
SIGN‐OFF ON CONTROL SET PERFORMANCE
5.6.1
FORMAL TRANSITION FROM TCS TO IMPLEMENTATION
(IF TCS)
5.6.3
CLIENT ACCEPTANCE OF FINAL BEST BUSINESS
PRACTICES (IF TCS)
5.6.2
CLIENT ACCEPTANCE OF DESKTOP DOCS
(IF TCS)
5.6.4
CLIENT SIGN‐OFF TO MOVE FORWARD
5.6.5
TYLER FORMS/GO DOCS INSTALL
6.1.7
CONTROL POINT 6
IMPLEMENTATION
6.4
AUTHORIZATION TO LOAD FORM (S) ON TYLER FORMS SERVER
6.4.1
FUNCTIONAL LEADER ACCEPTANCE OF TRAINING
7.3.1
CLIENT AUTHORIZATION TO MOVE FORWARD
7.3.2
LIVE PREPARATION
7.0
LIVE PROCESSING
8.0
POST LIVE PROCESSES
9.0
GO‐LIVE PLANNING
7.1
PERFORM LIVE TRANSACTIONS IN MUNIS
9.1
POST LIVE
REVIEW
9.1
STRESS TESTING
7.4
FINAL TRAINING
(OPEN LABS)
7.3
FINAL CONVERSION
7.2
CONTROL POINT 7
LIVE PREPARATION
7.5
POLICY REVIEW
9.1.2
CONTROL POINT 8
LIVE PROCESSING
9.3
EXTENDED POST LIVE IMP SUPPORT (If purchased)
9.2
CONTROL POINT 9
POST LIVE PROCESSES
9.3
CLIENT SIGN‐OFF TO BEGIN LIVE PROC
7.5.2
ACCEPTANCE OF POST LIVE TRAINING
DATA POPULATION
6.2
CONVERSION
6.2.1
COMPLETE AUX TABLES
6.2.2
COMPLETE WORKFLOW
6.2.3
TEST AGAINST QUALITY PLAN
6.2.4
TEST AGAINST POLICIES
6.2.5
TRAINING
6.3
Work Breakdown Structure
CORE USER TRAINING
6.3.2
MUNIS APPLICATION
(Every MUNIS Application & Project Phase)
PROCESS DATA & PARALLELS
6.3.3
ON ‐SITE FORM TESTING
6.3.4
TEST MODS & INTERFACES
6.3.5
END USER TRAINING (Client Owns , unless Purchased )
6.3.6
CONTRACT MODIFICATION /
INTERFACE ANALYSIS
4.8
CONVERSION ANALYSIS
4.9
For more information, visit www.tylertech.com DOCUMENT LESSONS LEARNED
10.2
REPORTING
9.1.3
CONVERSION ACCEPTANCE
7.5.1
FUNCTIONAL LEAD TRAINING
6.3.1
TRANSITION TO SUPPORT & CUSTOMER CARE
10.1
RECONCILIATION
9.1.1
ONSITE GO LIVE SUPPORT
9.2
CLIENT LIVE ON MUNIS
9.3.1
PHASE
CLOSURE
10.0
CONTROL POINT 10
PHASE or PROJECT CLOSURE
10.3
PROJECT MANAGER SIGN‐OFF
10.3.1
32 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Planning and Analysis This portion of the implementation process commences once a contract has been signed. Project stakeholders from the organization are identified. This group will be responsible for monitoring the project and providing formal acceptance of each phase. Once stakeholders have been determined, functional leaders are chosen for the project. Management plans are formed regarding the scope, schedule, quality/testing, communication, and risk of the project. This is accomplished in cooperation with the organization’s management. The process of transferring knowledge to and from the functional leaders begins. Tyler consultants then review policies and procedures related to software functionality. Finally, scripts are tested based on decisions made and formal acceptance from the stakeholders is obtained before moving to the next phase. As part of the planning phase, project stakeholders within a client’s organization must be identified. These stakeholders monitor the overall project and are an essential ingredient to a successful implementation. They ensure that the product ultimately adds value and is aligned with the organization’s goals. One method Tyler has developed to verify stakeholder commitment and understanding of a project is to set up periodic critical stops. These checkpoints make certain the stakeholders have kept pace with the project and are fully aware and accepting of the implementation process to date. Before proceeding to the next phase, the stakeholders must approve the project’s status. This critical stop guarantees the client’s stakeholders are on the same page as Tyler implementation staff. The end result is a smooth implementation for the client—one that is on time and on budget. For more information, visit www.tylertech.com 33 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Once client stakeholders have been determined, functional leaders within the organization must be identified. Functional leaders will be the first members of the client’s organization to learn the new system. They will help decide the best policies and practices in coordination with Tyler consultants. In addition, they will eventually recommend to stakeholders when they are prepared to advance to the next phase of implementation. INITIATION
1.0
CONTRACT SIGNING
1.1
PROJECT KICK‐OFF
1.2
CONTROL POINT 1 INITIATION PHASE
1.3
AUTHORIZATION TO PROCEED TO PLANNING PHASE
1.3.1
PROJECT PLANNING
2.0
SCOPE MANAGEMENT PLAN
2.1
SCHEDULE MANAGEMENT PLAN
2.2
3.0
CHART OF ACCOUNTS ANALYSIS AND DESIGN
3.1
SOFTWARE INSTALLATION
3.2
VERIFICATION TEST
3.3
COMMUNICATIONS PLAN
2.4
SYSTEM ADMIN TRAINING
3.4
CHANGE MANAGEMENT PLAN
2.6
RESOURCE MANAGEMENT PLAN
2.7
CONVERSION PLANNING
2.8
TYLER FORMS KICK‐
OFF CONF CALL
2.9
AS‐IS AND TO‐BE ANALYSIS
CONDUCTED BY PM, TCS OR BOTH
4.1
KNOWLEDGE TRANSFER: CLIENT FUNCTIONAL LEADERS TO MUNIS
4.2
QUALITY MANAGEMENT/
TESTING PLAN
2.3
RISK MANAGEMENT PLAN
2.5
4.0
CONTROL
POINT 3
3.5
VERIFICATION TEST SCRIPT SIGN‐OFF
3 .5.1
COA DESIGN SIGN‐OFF
3 .5.2
PROCESS FLOW CHARTS AND QUESTIONNAIRES
4.2.1
DESIRED CHANGES IN BUSINESS POLICIES
4.2.2
MUNIS TO FUNCTIONAL LEADERS
PRODUCT OVERVIEW DEMONSTRATION
4.3.1
IN DEPTH ANALYSIS OF MUNIS OPTIONS
4 .3.2
AUXILIARY TABLE ANALYSIS
4.4
BEST PRACTICES DEVELOPMENT
4.5
DISCUSS PRINTERS & EQUIPMENT
2.9.2
CLIENT INTERNAL REVIEW OF BEST PRACTICES
(IF TCS)
4.5.2
ESTABLISH TIMELINES
2.9.3
DESKTOP PROCEDURES MANUALS
(IF TCS)
4.6
CONTROL POINT 2
PLANNING PHASE
2.12
CLIENT SIGN‐OFF ON PROJ MGMT PLANS/ Acceptance of PHASE I SCHED
2.12.1
For more information, visit www.tylertech.com PROCESS “LIVE” TRANSACTIONS
5.2
DATA FILE 4.10.1
QUESTIONNAIRES
4.10.2
TEST BEST PRACTICES DECISIONS
(IF TCS)
5.2.1
FORM TEMPLATES
4.10.3
FORM MOCK‐UPS
4.10.4
VERIFICATION CONF CALL
4.10.6
WORKFLOW ANALYSIS
4.11
PERFORM 5‐DAY TRANSACTION TEST
5 .2.2
PERFORM RECONCILIATION TEST
5.3
DESKTOP PROC DEVELOPMENT & DELIVERY
(IF TCS)
4.6.1
FOUNDATION:
TEST PLAN POLICY & PROCEDURE
4.7
CONTRACT MODIFICATION /
INTERFACE ANALYSIS
4.8
CONVERSION ANALYSIS
4.9
VALIDATE FORM DESIGN & DATA
FILE TRANSFER TO TYLER FORMS
5.4
SECURITY ANALYSIS
4.12
VALIDATE PROCESS FLOW
5.5
CONTROL
POINT 4
4.13
(IF TCS)
REVIEW TYLER FORMS PROCESSING
2 .9.1
MUNIS & CLIENT PM DEVELOP SCHEDULE
FOR PROJ PHASE I
2.11
FORMS ANALYSIS
4.10
4.3
BEST BUSINESS PRACTICES “TO BE” DELIVERED & REVIEWED (IF TCS)
4.5.1
FINALIZE PROJECT MANAGEMENT PLANS
2.10
HAND ENTER DATA CONTROL SET
5.1
PROOF ORDER
4.10.5
KNOWLEDGE TRANSFER: STATIC ENV TEST (SET) OF TO BE MODEL
5.0
CLIENT
COMMUNICATES DRAFT BEST PRACTICES DECISIONS
(IF TCS)
4.13.1
CLIENT
SIGN‐OFF ON SET PLAN
4.13.2
CONTROL POINT 5
STATIC ENVIRONMENT TEST
5.6
SIGN‐OFF ON CONTROL SET PERFORMANCE
5.6.1
FORMAL TRANSITION FROM TCS TO IMPLEMENTATION
(IF TCS)
5.6.3
CLIENT ACCEPTANCE OF FINAL BEST BUSINESS
PRACTICES (IF TCS)
5.6.2
CLIENT ACCEPTANCE OF DESKTOP DOCS
(IF TCS)
5.6.4
CLIENT SIGN‐OFF TO MOVE FORWARD
5.6.5
34 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Setup, Training and Conversion This portion of the implementation begins with data conversion, forms design, table and preference setup, and primary‐user training. System testing follows the completion of these tasks. This testing will determine the success of the knowledge transfer to end users. Formal acceptance from stakeholders is required before advancing to the next phase. IMPLEMENTATION 6.0
TYLER FORMS
6.1
CREATE FORM DESIGN(S)
6.1.1
MERGE DATA WITH FORM DESIGN(S)
6.1.2
LOAD FORM(S)
ON TYLER FORMS SERVER
6.1.3
TEST FORM PRINT
ON TYLER FORMS PRINTER
6.1.4
CREATE & SEND DATA PROOF(S)
TO CLIENT/ TYLER PM
6.1.5
DATA PROOF(S) ACCEPTANCE
6.1.6
TYLER FORMS/GO DOCS INSTALL
6.1.7
DATA POPULATION
6.2
CONVERSION
6.2.1
COMPLETE AUX TABLES
6.2.2
COMPLETE WORKFLOW
6.2.3
TEST AGAINST QUALITY PLAN
6.2.4
TEST AGAINST POLICIES
6.2.5
For more information, visit www.tylertech.com TRAINING
6.3
FUNCTIONAL LEAD TRAINING
6.3.1
CORE USER TRAINING
6.3.2
PROCESS DATA & PARALLELS
6.3.3
ON ‐SITE FORM TESTING
6.3.4
TEST MODS & INTERFACES
6.3.5
END USER TRAINING (Client Owns , unless Purchased )
6.3.6
CONTROL POINT 6
IMPLEMENTATION
6.4
AUTHORIZATION TO LOAD FORM (S) ON TYLER FORMS SERVER
6.4.1
FUNCTIONAL LEADER ACCEPTANCE OF TRAINING
7.3.1
CLIENT AUTHORIZATION TO MOVE FORWARD
7.3.2
35 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Live Preparation, Go‐Live and Phase Closure This portion of the implementation begins with a pre‐live process review, proceeds to final training and conversion to be followed by quality assurance testing. The phase closes with a transition to the product Support organization and formal acceptance from stakeholders. LIVE
PREPARATION
7.0
LIVE
PROCESSING
8.0
POST LIVE
PROCESSES
9.0
GO-LIVE
PLANNING
7.1
PERFORM LIVE
TRANSACTIONS
IN MUNIS
9.1
POST LIVE
REVIEW
9.1
STRESS TESTING
7.4
ONSITE GO LIVE
SUPPORT
9.2
FINAL TRAINING
(OPEN LABS)
7.3
FINAL
CONVERSION
7.2
CONTROL POINT
8
LIVE
PROCESSING
9.3
CONTROL POINT
7
LIVE
PREPARATION
7.5
CONVERSION
ACCEPTANCE
7. 5.1
CLIENT SIGN -OFF
TO BEGIN LIVE
PROC
7. 5.2
CLIENT LIVE ON
MUNIS
9.3.1
RECONCILIATION
9. 1.1
POLICY REVIEW
9. 1.2
REPORTING
9. 1.3
EXTENDED POST
LIVE IMP
SUPPORT
(If purchased)
9.2
CONTROL POINT
9
POST LIVE
PROCESSES
9.3
PHASE
CLOSURE
10.0
TRANSITION TO
SUPPORT &
CUSTOMER
CARE
10.1
DOCUMENT
LESSONS
LEARNED
10.2
CONTROL POINT
10
PHASE or
PROJECT
CLOSURE
10.3
PROJECT
MANAGER SIGN OFF
10.3.1
ACCEPTANCE OF
POST LIVE
TRAINING
Client SharePoint Site Tyler understands that current, accurate information that is easily accessible is a key component in an ERP Implementation Project. As part of Implementation, each new Tyler client will be provided a Client SharePoint Web site. The purpose of this site is to furnish the client and Tyler Technologies staff with a central location to plan, store and access pertinent documentation and information relating to the client’s Munis Implementation project. The Munis ERP Implementation SharePoint site will ensure that all project stakeholders have an easy‐to‐
use tool that will provide an integrated location to inquire, review and update any and all project information. It is Tyler’s goal to have the site available for introduction to the new client during the Project Manager’s on‐site Kick‐Off meeting. At this meeting, the PM will provide an overview of the site and distribute a brief video that further explains the site and its available tools. This site will be jointly maintained by the Tyler and Client Project Teams for the duration of the implementation. Once the client has gone live, the site will be maintained by Tyler Transitional Services until the eventual closing of all implementation issues and tasks. For more information, visit www.tylertech.com 36 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Each Client SharePoint site will utilize standards and defaults set by Microsoft SharePoint software. The site will be easy to navigate and provide text “breadcrumbs” for backtracking and/or return to the home page. Tools of the site will include, but are not limited to: Documents & Links; Announcements; Calendar; Project Task List; Issues & Action Items; MS Project Plan; Modifications& Enhancements; Versioning; Client Alerts. Client Home Page The client “Home Page” displays an overview of the entire ERP Implementation. In this example, a shared calendar is displayed, as well as links to Project Plans, Task Lists and Issues & action items. Tabs, seen at upper left, are also available for various project phases (Financials, Payroll, and so forth) to provide greater details. For more information, visit www.tylertech.com 37 Padre Dam Municipal Water District Customer Information System (CIS) Project Plan This screen shows the detail project plan that is developed using Microsoft Project. Users can review a global view of the project, or can drill down to phase and task detail. The Client SharePoint site ensures that any project‐related information is accessible from a single site. 7.1 Implementation Roles and Responsibilities (Appendix 7.3) In addition to the template provided in Appendix 7.3 and please cover the following items in your response: 1) Project Management 2) Hardware Selection and Installation Recommendations 3) Application(s) Installation (including database) 4) Application set up (Tailoring, Configuration, User Set Up) 5) Configuration Change Management Control 6) Data Mapping and Conversion 7) Testing – Unit and System 8) Process Changes 9) Forms Changes & Design 10) Reports 11) Training – System and End‐User 12) System Acceptance Testing 13) Transition to full operations (cut‐over) 14) Support through first major events (first payroll, first month closing, first quarter closing) 15) Backup and Recovery Please reference Implementation Roles and Responsibilities (Appendix 7.3) on the following pages. For more information, visit www.tylertech.com 38 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 2.5.1 Data Conversion Data Conversion Process The data conversion process can be the most time critical element of each client’s project plan. It is the client’s responsibility to provide Tyler with readable conversion data, including file layouts and control totals where applicable, by the deadlines set forth in the project plan. Failure to meet conversion deadlines can directly impact the live date(s). Conversion of Data The conversion of data begins with a three‐fold process. First, the Munis conversion department at Tyler reviews the contract to determine which conversions were purchased and whether additional tasks are required and/or desired. Next, the project manager develops a schedule for sending initial data and supporting documentation, and sets timelines for return of the converted data. Timing is critical to meet the dates for going LIVE. And finally, the client delivers the data files to the conversion department. Also sent are the name(s) and phone numbers of user and technical contacts who can assist with details of the conversion data and file layouts, and those who will be responsible for installing the converted data. A timely transfer of data must be facilitated by one of the following methods with trained staff available at the time of transfer. •
•
•
•
Internet Access (to our Web site: www.tylertech.com)
FTP file transfer
Email with WinZip (Microsoft® Windows® NT) capability
Tapes, diskettes, or other compatible media
When creating files for conversion, the client must include: •
•
•
Report with control totals
o Total records
o Total dollars by category (interest, consumption, billed, paid, outstanding, etc.)
File Layout/File Definition
Sample Output
o Sample Tax Bill showing Billing/Payment/Interest/Amount Due
o Sample UB Bill showing readings/Consumption/Billing/Payments/Prior Due/Current Due
Tyler Munis® has a dedicated Internet Server used for downloading conversion files. Clients are encouraged to utilize this server via an Internet connection to download converted files. In order to ensure efficient downloading of files, a minimum Internet connection of 56K is recommended. Clients will also need FTP knowledge to download off the Tyler Munis server. Data Conversion Information For the Tyler Munis® Conversion Department, the first step in the conversion process is receiving the client’s data file(s), data layout(s), supporting documentation, and (optional) screen prints or other specific examples. Data files are the actual information from a client’s current (old) system. If the current system consists of spreadsheets or other simple databases, those may be sent. If the current system is already set up in more sophisticated data files, clients may have parameter files, code table files, master data files, temporary and work files, and transaction files. Clients will want most of the master data and some For more information, visit www.tylertech.com 39 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) transaction data converted, depending upon the contract, but not parameters or code tables. Examine those files that have the module ID as part of their key (for instance, employee number in payroll), and send those that seem appropriate for the conversions purchased. (For more on the format and transfer of data files, see Data Formats and Timing and Data sections.) A data layout is a document that details how the data is arranged into records and fields within the data file. It includes record lengths (if fixed) and field names; field sizes (if fixed) or delimiters; field types (character, number, date, Boolean, etc…); and field positions (either absolute or relative) within the data record. Two common examples are the COBOL “fd” and the Informix 4gl “schema”. For spreadsheet data, the layout is implied from column headings and sizes. Without some type of data layout, the data file is useless. Supporting material is often necessary for decoding and converting the data. First, field names may need further description—for example, will the programmer know that ‘MAST‐TITLE’ means ‘payroll position’ in the old system? Or perhaps the programmer needs to be told to use ‘FTE‐HOW‐MANY’ as the number of active FTE array elements. Second, codes may need translation (e.g., in the field ‘MAST‐DED‐TYPE’, 1 might stand for Dollar Amount, 2 for Percentage). Finally, and most important, data may need a crosswalk that shows the translation of old system codes to new Munis codes. The most common application of a code crosswalk is when payroll deduction codes are being converted, and the old system’s codes do not fit into the Munis deduction code scheme. Other common crosswalks include 1099 box codes, parcels, departments, employee numbers, locations, and GL accounts. These crosswalks are typically entered into a spreadsheet, but the Conversion Department can open and use any document that is supported by Microsoft® Word or Microsoft® Excel®. Tyler’s conversion programmer will examine your data files and layouts, and use the supporting materials to interpret, crosswalk, and generally re‐arrange the data from the old system into the Munis format. If specific examples have been sent to check, the programmer will look closely at the converted data for these people/ items before sending the data back to the client for intensive proofing. Data Formats Data files may be submitted in a variety of formats including: ASCII (Line Sequential)—types include:
 Fixed Length (preferred)
 Delimited
BINARY - Data must be in fixed length records, but may include:
 Zoned and packed decimal, floating point, and binary numbers
 ASCII or EBCDIC character sets
SPREADSHEETS, DATABASES AND OTHER APPLICATIONS.
Tyler’s Munis data conversion staff can convert data directly from a number of applications, as opposed to exporting data to a generic format. Clients should not export files to another format unless specifically requested. Tyler’s Munis conversion department will match client data formats to the Tyler Munis file layouts. Timing and Reports In addition to sending data, clients should run a number of reports that will later be used to proof the conversion. Each client and his or her Tyler Munis Project Manager will decide which reports are required. For more information, visit www.tylertech.com 40 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) For verification purposes, it is imperative that reports for proofing be run at the same time that data is created for transfer to Tyler. There should be no intervening transactions posted between the data transfer and the reporting. We emphasize this point as it is difficult to match the data to the output on the report in these circumstances. Clients should not send these proofing reports to the Conversion Department—they should be kept until the converted data is returned, at which time the client will use them to verify the integrity of the conversion. Data Submission Methods Speed, simplicity and reliability make electronic transfers the preferred method of submitting conversion data and supporting materials. Tyler Munis Conversion Department staff will work with each client to identify the best method of electronic transfer for the conversion. Methods include: FTP: This method requires a direct Internet connection or access to an Internet Service Provider. A direct Internet connection is preferable, as very large files can then be transferred efficiently. Access through an Internet Service Provider is relatively slow as it generally requires a modem transfer. E‐mail: Systems supporting binary attachments provide an excellent method of transferring system information and small data files. Attachment size is currently limited to 12 MB, which accommodates most compressed client data files. Modem: This method is only feasible for extremely small clients as it is more costly than the Internet (due to toll phone calls), and not as reliable. It may be adequate for transferring System Information Files. Clients must have communications software installed, preferably one that includes the ZMODEM transfer protocol. The XMODEM, or Kermit protocol, is acceptable, but generally less reliable and slower than ZMODEM. In many cases, initial data transfers to and from Tyler Munis may be performed on physical media due to the volume of data being transferred. However, near the end of the conversion/ implementation process, there is often a need to transfer smaller files (e.g., corrections, amendments, additions). Having an electronic transfer option available at this stage of the implementation is invaluable to the success of the implementation. In the case of physical transferring of conversion data, all packages should be addressed to: Tyler Technologies, Inc. Munis Data Conversion Department 370 U.S. Route 1 Falmouth, ME 04105 Telephone No. 207‐781‐2260 (required on some Air Bills) To prevent damage, all diskettes and tapes should be packed in sturdy containers or envelopes reinforced with stiff cardboard. Unless specifically instructed, all materials should be sent via an air express carrier (Federal Express, Airborne, UPS, Express Mail, etc.), overnight or second day (when available). It is a good idea to go with a service that lets individuals track their packages. For more information, visit www.tylertech.com 41 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) PLEASE DO NOT SHIP MATERIALS VIA U.S. POSTAL SERVICE Data Conversion Notes Below are some general notes and suggestions for easing the conversion process: 
Each time data is sent to Tyler’s Munis conversion department, clients should remember to get from the original system any reports and/or screen prints that will later help to verify the converted data. 
At each conversion step, clients will be sent one or more Error Report(s)—text file(s) containing “err” somewhere in the name, xx_err.txt. These warning messages should be read carefully, as they indicate problems encountered when converting the data, and often hold the explanation for discrepancies in the verification process. In addition, many of the messages indicate a situation that will require manual maintenance later, when the client goes live with the converted data. If a Readme text file is also received, it may include further explanations of error messages and conversion decisions. 
Converted data is generally loaded to a Training database first, and not loaded to the Live database until verified and accepted by the client. However, because parameters (control data) and code tables are entered on‐site, it is important to handle this in such a way that manual data entry is mostly done in only one database. Clients should discuss this with their Project Manager, and verify that those responsible know where to load conversion data at each step and have the ability to copy live to test. 
Conversion of the same data again with requested changes (repeated conversion steps) will completely overwrite the files/tables involved, in whichever database(s) they are loaded, so clients should not begin maintenance of any data until satisfied that the corresponding conversion step is done. If a client wants to begin data entry and is not sure whether this area of data will be affected by further conversions, they should ask the conversion programmer. 
Clients should notify the conversion programmer if any maintenance of a converted master table is begun before all conversion steps for that module are done, as the programmer then needs to consider how adds, drops, and changes in the master will affect the other conversion steps. (Employee Master, for instance, is often taken over by the client before many other payroll tables are converted, but this requires program changes and additional information sent by the client.) 
Processes and reports recommended by the conversion department for each module are only the minimum; in all cases, additional verification is needed. This may include spot‐checking several individual IDs through all screens; browsing through a single screen for a selected group of IDs; verifying various data fields, counts, and amounts for selected groups through screens and/or reports; and processing additional transactions. All data and processes critical to a client should be checked carefully. For more information, visit www.tylertech.com 42 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Service Team Experience and Capabilities Section 8
6.8 Description of Service Team Experience and Capabilities 1) Please present each team member and their role on the project. 2) Please provide resumes and relevant experience for each proposed team member. Tyler Technologies, Inc. will provide information on Tyler personnel. We are unable to assign personnel to a project until Tyler is selected and an agreement is executed, in an effort to most effectively use resources. Per instructions of the RFP related to page limitations, please reference Resumes of Key personnel in Section 14 of this proposal response. For more information, visit www.tylertech.com 43 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) On‐Going Product Support and Maintenance Programs Section 9
6.9 On‐Going Product Support and Maintenance Programs Tyler knows that satisfied clients—more than any other single factor—determine a company’s ongoing success. We also recognize that support is a key component of customer satisfaction. That’s why we provide our clients with support in a variety of ways. We want to ensure they maximize their use of Munis®, receiving the best return on their investment. Some companies contract out application support to a less‐knowledgeable third party. In contrast, Tyler offers a complete solution, with all Munis Customer Support Services provided by in‐house expertise. Our mission is to become the industry leader in providing timely response and call closure to clients and on‐
site trainers, resulting in a high‐level of client satisfaction. The Munis support solution includes the following services, described in detail in the sections that follow: Munis Technical Support
Software Development and Updates
OSDBA Support
Disaster Recovery
Application Hosting
Munis Consulting Solutions
Tyler Customer Portal and Website
Local User Groups
Annual Users Conference
Included with Annual Support
Optional
Optional
Optional
Optional
Optional
Munis Technical Support Customer Support averages a 70% in‐coming response rate. The remaining 30% of the calls are returned within one hour, unless received at the end of the day; those calls are returned the next morning. Focused by Application Munis Customer Support is divided into application‐specific teams, plus a separate team for OSDBA (Operating System / Database Administration) contract clients. Application‐specific teams allow a technician to focus on a group of applications and therefore offer a high level of product expertise to our clients. Call Tracking and Priorities Tyler records all client contacts in a Customer Relationship Management (CRM) system. This system tracks the history of each incident, including the person calling, time of the call, priority of the call, problem description, support recommendations, client feedback, and resolution. For more information, visit www.tylertech.com 44 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) A priority is assigned to each call logged: #
1
2
3
4
Description
Critical Issue – system is down
Severe issue, but there is a work around
Important issue – not severe
Lowest priority issues
Average Days Open
<24 Hours
10 days or less
30 days or less
60 days or less
For system applications, standard phone support coverage is detailed below. The client can also contract with Tyler for support service outside of standard hours. Standard support hours Financials Payroll/HR Tax/Other Revenue and Collections Utility Billing and Collections OS/DBA Tyler Reporting Services Tyler Education Management Tyler Forms Call Escalation Process 8:00 AM‐8:00 PM EST (Monday‐Friday) 8:00 AM‐8:00 PM EST (Monday‐Friday) 8:00 AM‐6:00 PM EST (Monday‐Friday) 8:00 AM‐8:00 PM EST (Monday‐Friday) 8:00 AM‐9:00 PM EST (Monday‐Friday) 8:00 AM‐5:00 PM EST (Monday‐Friday) 8:00 AM‐4:30 PM EST (Monday‐Friday) 8:00 AM‐4:30 PM EST (Monday‐Friday) Each day, Support Product Managers and Senior Support Analysts review open Priority 1 calls in their focus area to monitor progress. Other priority calls still open are reviewed periodically and escalated as required. The priority of a given call may be modified as Tyler becomes more informed about the circumstances surrounding an issue. For example, a lower priority call may become Priority 0 if research discovers a more critical issue or a previously unknown deadline or penalty. Remote Diagnostic Tool Tyler uses Citrix’s® GoToAssist™ as its remote support solution via the Internet. Our support staff can share the client’s desktop and see what the end users see and view the site‐specific application set up. GoToAssist is a fast, easy‐to‐use tool that provides a highly secure connection with 128 bit, end‐to‐end AES encryption. Every GoToAssist session is recorded and stored for 90 days and we survey customers immediately following each session to gather valuable feedback. Tyler Customer Portal In addition to phone support, clients can log support incidents via the Tyler Customer Portal. Technical Support responds via e‐mail within 24 hours to TCP incidents; therefore, Tyler recommends that clients use it for non‐critical support only. Clients can also use the Tyler Customer Portal to register for e‐mail “groups” based on specific Munis applications. Tyler uses these groups to inform clients of critical issues, other issues that affect a large number of clients, and to distribute helpful technical tips. For more information, visit www.tylertech.com 45 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Upgrade For more information, visit www.tylertech.com 46 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 10 On‐Going Training Programs 6.10 On‐Going Training Programs The vendor will be responsible for training PDMWD’s core team in all aspects of the product and assist with set‐up and configuration of the product to accommodate PDMWD’s specific environment. The vendor must supply a price list for continued training of PDMWD’s core team in order to achieve a level of product proficiency (for pricing purposes, assume a core team of up to 12 persons). On‐going training schedules, locations and costs should also be provided in the event that training is required in the future. The pricing of these items should be included in the pricing template found in appendix 7.4 Tyler conducts complete training during the implementation of our software, however we know that ongoing training is important for our clients to learn about and implement additional features, learn about new software releases, train new users, and refresh the knowledge of existing users. In addition to training during the implementation, Tyler offers additional resources including contacting Product Support via phone or e‐mail, a Knowledge Base of how‐to documents and videos available from our website, and Release Notes accompanying every new software release. Also, Online Education offers inexpensive group training for popular topics via the Internet and additional on‐site training is available to be scheduled upon request. Other avenues for training and collaboration are Tyler’s annual User Conference and regional User Groups hosted by users of Tyler products. The Water District may provide new hires with Knowledge Base documents that its users have customized to show procedures specific to the Water District. In addition, the Water District should assign internal resources for on‐going training. These resources do not need to be dedicated trainers. Instead, they may be functional leaders or subject matter experts who will provide internal training as needed. Tyler may also conduct on‐site training after the implementation, as requested by the Water District. This on‐site training will be billed at the then‐current daily training rate. Per instructions of the RFP, pricing has been submitted under separate sealed cover. For more information, visit www.tylertech.com 47 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 11 Legal Documents and Compliance Reports 6.11 1) 2) 3) Provide all legal documents and compliance reports as requested Standard sales contract. Software licensing agreement. Standard support/maintenance agreement. 11.1 Sample License Agreements Due to page limitations, please reference the Sample License Agreements on the CD in the inside cover of the original binder. 4) Performance benchmarks for the proposed hardware environment. Munis is a scalable solution that meets the requirements of all organizations, regardless of size, and can grow to meet increasing demands. Munis performs well on modest networks with a handful of users—or on large, distributed networks with hundreds of users. Munis has the features that large organizations need to run effectively. And smaller clients don’t outgrow Munis—it expands easily to meet their changing needs. Based on client feedback and experience, internal testing and ASP hosting we have learned to tailor the full Munis ERP solution specific to a client based on their size and needs. There are no limitations in the Munis ERP software for user growth. The ERP system is based on an n‐tier architecture and can scale both vertically or horizontally. File System/Disk Array/Database Engine configuration allows for additional allocation of disk availability for growing databases and automatic file growth For more information, visit www.tylertech.com 48 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 12 Completion of Scorecard 6.12 Completion of Scorecard 1) FIS and HR System Functional Requirements Scorecard (Appendix 7.1) Checklist Tyler Confidentiality Statement Trade Secrets The Padre Dam Municipal Water District System Functional Requirements (“Checklist”) includes valuable, confidential, and proprietary data and information of various kinds. Such data and information, called "Trade Secrets," concern: •
The Company's various computer systems and programs; •
Techniques, developments, improvements, inventions, and processes that are, or may be, produced in the course of the Company's operations; and •
Any other information not generally known concerning the Company or its operations, products, suppliers, markets, sales, costs, profits, client needs and lists, or other information acquired, disclosed, or made known to Employees or agents while in the employ of the Company, which, if used or disclosed, could adversely affect the Company's business or give competitors an advantage. Since it would harm our Company if any of our Trade Secrets were known to our competitors, it is the Company's policy that the “Checklist” not be disclosed to any party outside of the party addressed as the recipient of this proposal. Tyler Reporting Services Wherever Tyler Technologies, Inc. has responded affirmatively to certain functional checklist questions/requirements/specifications as requiring the use of Tyler Reporting Services, the Padre Dam Municipal Water District is solely responsible for development of the necessary/required report(s), unless specifically indicated otherwise. 12.1 FIS System Functional Requirements Scorecard (Appendix 7.1A) Please reference FIS System Functional Requirements Scorecard (Appendix 7.1A) on the following pages. For more information, visit www.tylertech.com 49 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 12.2 HR System Functional Requirements Scorecard (Appendix 7.1B) Please reference HR System Functional Requirements Scorecard (Appendix 7.1B) on the following pages. For more information, visit www.tylertech.com 50 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 13 Pricing Information 6.13 Pricing Information 1) Use Pricing Template provided in Appendix 7.4 2) Signed by the person authorized to contractually obligate the organization. 3) Include under separate cover with RFP response. 4) If alternate pricing is submitted, include more than one template and distinguish this document from the original. This should also come under separate cover. Per instructions of the RFP, please reference Pricing (Appendix 7.4) under separate cover. Pricing within the FHRIS RFP response is based on a purchase of Tyler’s Core Financials, Payroll and Human Resource submitted under separate proposal. In an effort to eliminate duplicate pricing all Core System Modules are priced within the Financial, Payroll/Human Resource proposal. For more information, visit www.tylertech.com 51 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Section 14 Tyler's Appendix 1: Additional Required Information The number of pages in the RFP response cannot exceed 50 pages. Appendices will not be counted as part of the 50 page limit. Resumes and marketing material may be included and will not be counted towards the 50 page limit; however this information must be in its own section at the back of the RFP response. All materials must fit into a single binder. Please supply five hard copies and two electronic copies. 14.1 Tyler Technologies’ Response to Section 2.2 Scope 2.2 Scope This procurement is for the implementation of a FIS, HR and Payroll system that will meet the needs of the District. The successful System Provider’s solution will address all the required elements in this RFP. The major items that are to be addressed by the System Provider in the response to the RFP for the implementation of the FHRIS include the following: • FIS/HR/Payroll Software modules This section contains a brief description of available Tyler products: 14.1.1 Munis Financial Management Accounts Payable ‐ Manage and maintain all aspects of vendor invoice, payment, tracking and history. The Munis AP module offers exceptional flexibility such as liquidating purchase orders in full or in part, and viewing detailed information online. Save central AP employee time when individual departments enter invoices, schedule invoices for payment on a flexible basis and use the recurring invoice feature. Calculating how much sales tax to refund at the end of the period is based on your state’s specific requirements. The integrated workflow functionality allows user to route and approve invoices online – all without logging in to Munis. Accounts Receivable – AR provides two major functions: collections of miscellaneous cash and the collection of billed receivables. Processing over‐the‐counter or mailed payments for non‐billed items such as licenses, permits, and registrations is easy using Munis AR software. You also have the option to print a receipt if necessary. Set charge codes to facilitate data entry and provide detailed or summary analysis (daily, weekly, monthly) by type. Additionally, you can pre‐set General Ledger revenue accounts to these codes so that data entry personnel doesn’t need to know or have to enter account numbers—creating efficiencies, and saving your organization critical time and resources. Budgeting – Manage existing and projected budgets. Create an unlimited number of budget projections, in summary or detail, and then produce worksheets and proposed budget reports for review. Use spreadsheet views for quick review and update of projections. If you want more sophisticated analysis, you can even download your projections to third‐party applications, and then upload the new numbers. For more information, visit www.tylertech.com 52 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Optional Salary/Benefit Projections in Munis Personnel help you accurately forecast all employee related costs, including step raises, vacancies, and all benefits. Contract Management – Create and approve contracts, including multi‐year contracts, for purchases and encumber the appropriate funds in advance, before details such as quantities and delivery dates are known. As the specifics become clear, create requisitions, purchase orders and invoices that refer to the contract to avoid re‐encumbering the same funds. Allocate contracts by account or account segment. You can define Milestones/Key dates that trigger optional Munis Dashboard alerts. You can then create notification business rules to alert appropriate staff. Any activity tied to the contract can be tracked, including pending payments, open purchase orders and requisitions, as well as contract change orders. Contract Management is fully integrated with General Ledger, Requisitions, Purchase Orders, Accounts Payable, and Workflow. Fixed Assets – Manage a government, school, or utility’s record‐keeping of all fixed assets, such as land, buildings, machinery and equipment, construction in progress, and infrastructure. Create asset records from purchase orders or directly from invoices. Fulfill auditors’ requirements, improve transparency and gain visibility into your organization’s spending habits. Simplify record maintenance and reporting by tying an unlimited number of individual assets to master assets. Track items transferred, missing, not in use, or due for maintenance or replacement. And calculate depreciation by selective methods such as composite rate, and report on the depreciation schedule. Munis Fixed Assets provides a complete set of financial statements, fully reflecting your organization’s investments. General Billing – Create invoices and bills for miscellaneous charges, such as rented building space, charges for parking spaces, or certain types of permits. General Billing creates invoices for various departments and activities not covered by other Munis revenue applications, such as Utility Billing or Tax. It eliminates handwritten bills and manual calculations, and totals invoice lines and provides accurate payment information. General Billing works with Munis Payment Entry (Accounts Receivable) and General Ledger, and provides accurate and up to the minute accountability. General Ledger – Meet all GAAFR and GAAP standards with this true multi‐fund budgeting and accounting system. A cornerstone of a very powerful financial management system, it is fully integrated with all other Munis applications. Munis Scheduler (optional) can automate the processing of certain reports. It accommodates multi‐year funds and grants, as well as staggered fiscal years. General Ledger maintains account balances for both Balance Sheet and Subsidiary Ledgers. It is a comprehensive journal processing system ‐ automate journal reversal, retrieve up to ten years of journal history, and add as much descriptive text to each journal entry as needed. Quick, online access to account information, including the ability to “drill down” to subsidiary detail and “drill across” to related information. Also included are reports to help organizations achieve GASB 34 compliance. Munis General Ledger is distributed in conjunction with Budgeting and Accounts Payable. Inventory – Track inventory across the organization and in multiple locations, eliminate unnecessary purchases and wasteful spending, and report items such as office supplies and public works inventory. Munis Inventory automatically manages all inventory accounting, including on‐hand balances, and month‐
to‐date and year‐to‐date values. Use with Munis Purchasing to buy items in bulk and issue them to departmental users as needed. Choose the item cost method: by average (over all lots received), or FIFO (first in, first out). Manages all inventory accounting automatically, including on‐hand balances, month‐to‐
date (MTD) and year‐to‐date (YTD) values. For more information, visit www.tylertech.com 53 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Project and Grant Accounting – Track multi‐year budgets, expenditures and revenues for user‐defined projects such as capital improvements, special programs and so on. Users can record project detail in the General Fund as well as all other funds such as Special Revenue, Grants and more. Create separate Grants and track the entire grant process, from application through conversion to a project. It is fully integrated to all Munis posting programs, so that any detailed Purchasing, Payables, Payroll, or Cash Receipts transactions can be posted to projects as well as to General Ledger accounts. Project & Grant Accounting is a subsidiary module of General Ledger, and is distributed separately. Purchase Orders – Control procurement costs by decentralizing requisition entry, automated workflow approvals and online budget checking. Then, through statistical reporting Munis helps to evaluate vendor performance and understand what is spent. This ensures financial data is always up‐to‐date by confirming whether a purchase is within budget during PO entry and by updating the available budget in real time. With Workflow approvals, you define the business rules specific to your organization. For example, you can route over‐budget purchase orders to the proper approver automatically. Workflow can also notify requestors electronically when their requisition is converted to a purchase order. Report on vendors by a variety of codes you define, such as type, class, geography, and performance, among others. This allows you to sum and analyze PO and invoice information for specific vendor categories. In addition, Munis supports blanket purchase orders, contracts, price agreements, and bids and quotes. Requisitions – Electronic entry of requests automatically creates the appropriate bid documents and updates the available budget, ensuring employee compliance with business rules and eliminating purchasing fraud and abuse. Next‐year entry of requisitions and POs is supported. Administrators can create multiple POs from a single requisition, or one PO from multiple requisitions, view available budget, commodity data and more, can identify purchases as assets for later import into Munis Fixed Assets, and can send requestors suggested vendors for their supply needs with detailed reason codes and comments. Treasury Management – Automate all aspects of a treasure’s department with the tools provided in this module – Disbursement and Check Reconciliation functions from Accounts Payable and Payroll; Cash Receipts module for both miscellaneous receipts as well as bill payments; a separate file for recording bank account transactions, including pooled cash; investments detail file, and a Debt detail file; cash flow forecasting, for any cash account for any date range, providing the option to integrate with accounting system transactions to provide a “budget vs. actual” cash flow file; and Bank Reconciliation reconciles Munis cash accounts (book balance) with their corresponding bank accounts (bank balance). 14.1.2 Munis Human Capital Management Applicant Tracking – Maintain data for job applicants by automating the hiring process from online application creation and processing and resume evaluation, to the tracking of applicant information and scheduling of interviews, to building personnel records once a person is hired. Monitor and report on the status of all job requisitions and applicants. Create unlimited customized conditions and applications for each position, and create reports of top scoring candidates to compare skills and qualifications. Accept resumes via social networking sites such as Facebook®. Via the Munis Applicant Tracking Social Networking Integration, Facebook users can visit state and local government Facebook pages to view/search current job openings, submit an application and opt in to receive updates on future job openings. This integration also allows human resources employees to easily correspond with potential hires. Fully integrated, personnel information created in Munis Applicant Tracking is automatically populates to other Munis modules, including Human Resources Management, Employee Professional For more information, visit www.tylertech.com 54 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Development and Payroll. All job openings and associated information are available on the Role‐Tailored Dashboard. Employee Self Service – Give employees greater access to key information and services, and reduce staff time spent responding to routine requests. Employees update personal information, request leave, or check compensation quickly, confidentially, and securely through the Internet. Users gain access through secure connections using a unique username and password to log into the system, and control permissions to view and change information. Munis Employee Self Service offers continuity, because it actively extracts information directly from the Munis database. Web site information is current because of this direct connection to your Munis data—information is reflected in real‐time. Human Resource Management – Provides immediate access to job related information at all stages of employment. From personal information (emergency contact, address, phone number) and education/ certifications to benefit elections and wage, promotion and disciplinary history, important employee information is available in one easily accessible place. Strict security ensures that only designated employees are capable of accessing employee records. Full integration with Munis Payroll and Budget simplifies the sharing of data – changes to employee data records are electronically transferred the Payroll system with no duplication of data entry needed. Using Munis Workflow, you can set up business rules for personnel actions, including inquiries, leave, termination, civil service, attendance, reinstatement, etc. Create job descriptions and requirements for new job openings and immediately access that information in Munis Applicant Tracking. Make changes to accrual settings and employees can instantly access updated sick and vacation accruals in Munis Employee Self Service. Analytic tools and complete reporting also provide the right information to make informed workforce. Payroll – Implement a paperless payroll process, streamline timesheet entry and ensure all local, state and federal requirements are met with Munis Payroll. Standard payroll functions include: payroll and expense reimbursement processing; reconciliation of employee insurance reports to monthly premium statements; manual or automatic check reconciliation; support of electronic timesheet entry; integration with systems that e‐mail direct deposit notices; verification and tracking of employee Social Security Number, dependent and emergency contact information; and more. Munis Payroll also integrates fully with Munis Employee Self Service providing W‐2, tax, benefit and accrual information to employees when they sign into your Employee Self Service website. Changes made by the employee, such as accrual requests, benefit selections and more are transmitted directly to the payroll system for approval to reflect in employee pay. 14.1.3 Total Tyler TylerForms – Gain control of your organization’s paperwork and reduce paper, printing and mailing costs. Control where, how, and in what order to print purchase orders, invoices, checks, and more with the TylerForms Output Solution (TFOS). TFOS merges your application data with templatized electronic form designs. The results can be printed to your existing network printers, no matter where the hardware is physically located. With optional Tyler GoDocs, form output, such as for direct deposits, can be e‐mailed and all form output can be saved as a PDF file. In addition, GoDocs enables purchase orders to be faxed or e‐mailed. Tyler Reporting Services – Create reports and queries in formats unique to your organization, and provide the right information to the right person at the right time. Designed for use with Microsoft SQL Server® database server, users can access and report information stored in any of their Munis data files. The For more information, visit www.tylertech.com 55 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) database views and models are easy to use, incorporate security and permissions set within Munis, and are an efficient way to connect to the database. Use standard reports or create unique reports. Available report tools: Report Builder—ad hoc query tool, requires the use of models; and Custom Database Views—a tool designed for building more complex reports using Business Intelligence Development Studio (BIDS) and/or visual Studio that uses Tyler’s existing custom views. A library of shared reports is available includes, Budget Projection, Open PO Report, Top 50 Vendor Payments, Vendor History, Time Sheet, Department/Employee Accrual Report, Daily Receipts Report and more. Tyler Role‐Tailored Dashboard – Streamline workflow and improve data analysis with this Web‐based, simplified way of finding and accessing the data needed to quickly act upon approvals, notifications and alerts. Users launch programs and other applications from a single work area providing a 360‐degree view of data displayed in real time, assuring access to the most up‐to‐date and accurate information. Developed using Microsoft SharePoint®, the role‐based dashboard employs Web Parts for easy customization. Web Parts, such as My Work, Payroll, Open Positions, and Budget, and can be added to the Dashboard on a per‐user basis, or by a system administrator for everyone to access. It simplifies sharing information, viewing critical data, and accessing daily work. • Completed Functional requirements scorecard Please reference Completed Functional Requirements Scorecard in Section 12. • Software maintenance and support Please reference Software Maintenance and Support in Section 9. • Software upgrades Tyler offers its Munis system as a canned (“vanilla”) product and thus maintains supports only one version of the software. Therefore any customization to the product is done by Tyler and treated as an enhancement to the software. These enhancements are then made available to all customers so that our staff can professionally support the software. Many enhancements are made to the Munis applications each year. These enhancements and bug patches are fully documented and available on the company website for customers to review. Should an upgrade occur during an implementation each customer is given the choice to upgrade at that time or to wait until the implementation is complete. Typically customers will choose to load the most recent release if there are enhancements they would like to take advantage of. • Software licenses • Software warranties Please reference Sample License Agreements on the enclosed CD which is located on the inside cover of the Original Binder. For more information, visit www.tylertech.com 56 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) • Data dictionaries for all system components Data dictionaries are available across all modules of the Munis ERP system. • Integration Architecture The Munis ERP suite has the capability of interfacing with software products through a variety of methods including ASCII flat file import and export programs, real‐time program integration using HTTP/XML Web Services. Munis also includes pre‐defined integration points out of the box, requiring little or no setup to many popular third‐party systems including Microsoft Office, ESRI ArcGIS and Kronos Time and Attendance. • Computing hardware infrastructure to support the FHRIS • Servers and server installation/configuration at PDMWD facilities The Munis ERP system is a multi‐tiered solution; as such, the hardware requirements can vary depending on the many variables such as the clients’ deployment practices, Tyler products purchased, and whether virtualization and/or high‐availability will be utilized. A 3‐tier architecture is the most common, utilizing web, application, and database tiers. The system can support network load balanced web/application servers, SAN storage, reporting servers, content management servers, and a SQL Server cluster and/or Mirror. Refer to previous sections for example of a server Munis environment. For more information, visit www.tylertech.com 57 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) • Workstations and workstation installation/configuration in at PDMWD facilities This section outlines the minimum and recommended system requirements for client workstations accessing the Munis ERP system. Minimum Recommended
Operating System Windows XP / MAC OS X
Windows Vista / 7
Processor (CPU) Pentium 4 Dual Core
Memory (RAM) 1 GB 2 GB 1
Monitor / Resolution 15'' LCD / 17’’ CRT Monitor
1280x800 recommended minimum resolution Internet Browser Internet Explorer 7.0+
Mozilla Firefox 3.0+ Additional Software Microsoft Silverlight browser plug‐in
Java Runtime Engine (JRE) 6 Update 16+ 2 Microsoft .Net Framework 3.5 3 1 2 GB RAM recommended for use with Tyler Content Manager client or Business Intelligence Development Studio (BIDS) for use with Tyler Reporting Services 2
JRE required for Tyler Content Manager client only 3
Microsoft .Net Framework required for Microsoft Office Add‐ins and Tyler Cashiering client only • Printers and other peripheral equipment Printer Specifications 
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HP Brand Black / White Laser Jet Networked Printer with Static IP Address IEEE 1284‐B Compliant Parallel Port (required for check printers only) HP Jet Direct Fast Ethernet Embedded Print Server PCL 5e Drivers Installed Minimum Memory – 64 MB Minimum 80 Internal TrueType Scalable Fonts Minimum of 2 Full Input Trays (Manual Feed Tray not usable) Accommodates Letter and Legal Size Paper Stock Note: HP printers modified with TROY brand or any other 3rd party MICR security features are not supported for check printing. For more information, visit www.tylertech.com 58 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Tyler Forms Hardware Tyler Form Hardware enables you to deliver professional mailings in a timely manner through the use of quality equipment. It automates your mailings with speed and efficiency, ensuring the success of your organization’s business operations along the way. To successfully complete Tyler Form Processing you need professional hardware for printing and processing your forms. Although Tyler Form Processing solutions may be compatible with existing laser printers, we offer a variety of HP laser network printers and FORMAX® finishing equipment that are fully integrated with all our forms. Because we work directly with these manufacturers, we have the advantage of always being up to date on the latest enhancements, options, and features of the equipment. Additionally, we have the equipment in‐house to perform thorough testing of your form designs prior to installation. • Network connections to PDMWD network Network Infrastructure The Munis ERP system communicates over TCP/IP and requires a minimum network infrastructure of 10/100 Mbps between workstation and server and gigabit (1000 Mbps) connections between servers. It is highly recommended that all “internet facing” web servers reside in a Firewall DMZ. All traffic from end user to web server uses the HTTP/s protocol and can be encrypted using an SSL certificate. Based on benchmarks through Tyler’s SaaS data center, 1Mbps of bandwidth is recommended for every 150 concurrent users. The Munis ERP system has been developed with Quality of Service included to try and maintain slow and unreliable connections such as cellular broadband and even 56 kbps dial up access. Bandwidth Requirements Client to Server: 
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Minimum: Mobile broadband / cell card connection Recommended: 10/100 Mbps Network connection 1Mbps per 125 concurrent users is recommended Server to Server: 
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• Application Servers: 1 Gbps Network connection Server to Disk Subsystem (i.e. SAN): iSCSI (Minimum) / Fiber (Recommended) Mobile equipment Tyler is releasing a workflow mobile app for smartphones to manage approvals and notification workflows. For more information, visit www.tylertech.com 59 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) • Other automation equipment The Munis ERP system interfaces with a number of devices to optimize system tasks. These include, but are not limited to: high‐speed scanners, POS cashiering equipment, hand‐held scanners, folders/sealers, folder inserters, joggers, letter openers. • Implementation Services Project Management Major projects, such as installing a new information system, are generally one‐time operations. Many organizations cannot justify hiring a full‐time expert or training someone to manage the overall task. Fortunately, Tyler’s staff has managed thousands of these projects and has the expertise to organize the effort and implement it properly for our clients. Although we require all clients to designate a project manager for the duration of our involvement, our project managers work in concert with the client team to provide the product‐specific direction and process to optimize the efficiency of the project. No one knows Tyler’s system better than Tyler staff. That’s exactly why we don’t contract third parties to do our implementation for us. We do it best. And our clients benefit from this fact. Project managers guide the implementation process using a specific methodology tailored for our system. Tyler project managers are trained according to the principles set forth by PMI, the globally acknowledged leader in the field of project management. Our commitment to providing superior, focused management during the implementation process is evident in our dedication to having all of our project managers achieve the PMP certification status. Analysis The analysis performed by the Tyler Implementation Consultant plays an important role in any implementation. This thorough analysis determines the course of the implementation and creates a recipe for success by tailoring the process to meet the specific requirements of the client. Analysis Performed by Consultant Some of the key analysis functions include: •
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Chart of Accounts options reviewed Analysis of current and future Chart of Accounts structure Analysis of all primary applications Analysis and review of organization’s policies Determination of pending policy changes Environment defined Policies and procedures established Conversion options determined Implementation options discussed (centralized/decentralized, data distribution and flow, workflow analysis, process redesign) Review of required and desired reporting Review of various output options for forms, checks, bills, etc. For more information, visit www.tylertech.com 60 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Training A key part of any implementation is training users at all levels. Fully trained users understand how to use Tyler to record and report information that helps them do their jobs better. This is critical to client acceptance and crucial to a successful implementation. Tyler offers several training formats. On‐site training by Tyler staff provides hands on training in your training labs. Tyler also provides flexible alternatives including remote collaborative training technology, and video and software tutorial media. For clients with a tight budget or immediate needs, this provides a cost‐effective and viable alternative. Regardless of the training logistics, clients receive training sessions that are a combination of lecture and hands‐on education, using the client’s live data. In addition, managers with the organization attend training with their employees. This ensures that the manager can confirm the proper transfer of knowledge. This also allows the employees to ask the manager questions about how the system will work within their department. Tyler always tailors instruction to meet pre‐defined client needs. For example, some classes are targeted for data entry personnel and other heavy system users; other classes are geared for top managers who will use the system occasionally. Our proposal assumes a “train‐the‐trainer” approach to services unless otherwise noted. In this approach a small group of internal “experts” can train the rest of the employees. Other clients prefer to have Tyler instruct all users. This additional service can be provided for an additional cost. In addition to being capable of training in most aspects of the system, Implementation Consultants have particular strengths in a key set of applications. To the greatest extent possible, the same trainer is assigned to the client throughout the process. A certification form is completed after the installation and training of all applications. This allows the client and Tyler to certify that training was conducted to everyone’s specifications and comfort level. If additional training is necessary, it is identified at this time. Each of the items listed above needs to be addressed in the RFP response. Failure to address all the items may result in the response being considered non‐responsive and preclude the bidder from further consideration by PDMWD. 14.2 Sample Contracts Due to page limitations, please reference Sample License Agreements on the enclosed CD which is located on the inside cover of the Original Binder. 14.3 Master Escrow Agreement Due to page limitations, please reference the Master Escrow Agreement on the enclosed CD which is located on the inside cover of the Original Binder. 14.4 Certificates of Insurance Due to page limitations, please reference the Certificates of Insurance on the enclosed CD which is located on the inside cover of the Original Binder. For more information, visit www.tylertech.com 61 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 14.5 Corporate Resolution Due to page limitations, please reference the Corporate Resolution on the enclosed CD which is located on the inside cover of the Original Binder. 14.6 Resumes of Key Personnel Employee Job History Summary Employee Number 1687 11/01/99
Hire Date: Current Job Title : PMP, Project Manager Previous Experience: Educational Background (If Applicable) : Previous Job History/Experience (If Applicable‐ Inside or Outside Tyler): Technical Skill, qualifications or experience: Northern Data Systems: Programmer Network Systems, Inc.: Systems Analyst UNUM: Programmer Analyst Colby College: BA in Mathematics and Economics Development Product Manager–Financials; Development Product Manager– Utility Billing; Programmer Analyst; Professional Services 18 years of experience in all phases of software development, 16 years directly in Government and School Information Systems; 2 years of experience developing Reinsurance software Employee Job History Summary Employee Number Hire Date: Current Job Title : Previous Experience: Educational Background (If Applicable) : For more information, visit www.tylertech.com 1834 07/06/98
Project Manager Implementation, Consulting Analyst
University Of Maine, Orono: BS Business Administration
62 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Previous Job History/Experience (If Applicable‐ Inside or Outside Tyler): Technical Skill, qualifications or experience: Putnam Investments: Investment Analyst MS Word, Excel, Project, UNIX, Dbaccess, IQ Objects, Crystal Reports Employee Job History Summary Employee Number 4480 10/31/05
Hire Date: Current Job Title : Project Manager Previous Experience: Educational Background (If Applicable) : Previous Job History/Experience (If Applicable‐ Inside or Outside Tyler): Technical Skill, qualifications or experience: ALE Solutions: Relocation Specialist/National Accounts Manager Town Sports: International Call Center Manager Salem State College: BS in Political Science A number of clients in MA, NY and ME, including Yarmouth, MA and Utica, NY 3+ years working at Lotus, an IBM subsidiary Employee Job History Summary Employee Number 1803 Hire Date: 10/28/02 Current Job Title : Project Manager Previous Experience: Financials/Payroll and Permits & Code Enforcement implementation Educational Background (If Applicable) : Santa Clara University, CA: BA in Operations and Management Information Systems Previous Job History/Experience (If Applicable‐ Inside or Outside Tyler): For more information, visit www.tylertech.com Development; Quality Assurance
63 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Technical Skill, qualifications or experience: UNIX, SQL, C++, WinRunner
Employee Job History Summary Employee Number 4723 5/15/06
Hire Date: Current Job Title : Project Manager Previous Experience: Human Resource Assistant for staffing firm. Prior to that a Cash Office Manager overseeing cashier office. Educational Background (If Applicable) : DeVry University, working towards BS in Business Administration Previous Job History/Experience (If Applicable‐ Inside or Outside Tyler): Technical Skill, qualifications or experience: Implementation Specialist
Extensive experience in training staff, documentation, reconciliation and conversion; Strong analytical skills, proficient knowledge of Crystal Reports, Microsoft Office and Munis Financials & Payroll, Strong background in customer support and account compliance. Strong database management skills for Human Resources and Applicant Tracking. Knowledgeable in Customer Satisfaction tracking techniques. Employee Job History Summary Employee Number Hire Date: Current Job Title : Previous Experience: Educational Background (If Applicable) : For more information, visit www.tylertech.com 5810 2/20/08
Implementation Consultant Streaming Media, IP Communications, Associates Degree
64 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Technical Skill, qualifications or experience: Software implementation, training, consulting, documentation, testing, database design. Windows, DOS, AS400, RepUI, and ISIS. Employee Job History Summary Employee Number 5959 5/27/08
Hire Date: Current Job Title : Implementation Analyst Training, Marketing, Tech Support and Sales, Previous Experience: Educational Background (If Applicable) : Technical Skill, qualifications or experience: Bachelors in Information Technology 3 years Networking, Hosting, DNS Support. 7 Years of Tradeshow Technical Management, sponsorships, and training Employee Job History Summary Employee Number Hire Date: 4632 03/06/06
Current Job Title : Implementation Analyst Previous Experience: Training and Development in the Operational Environment, over 15 Years Educational Background (If Applicable) : Arizona State University: BAE in Training and Development, Communication and Business Technical Skill, qualifications or experience: Over 15 years experience in Training and Development
working in the Banking, Printing and Technical Industries; Technical Documentation Writing; Proficient in Microsoft Office and Brio Query For more information, visit www.tylertech.com 65 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Employee Job History Summary Employee Number 4672 4/10/06
Hire Date: Current Job Title : Implementation Consultant Previous Experience: Extensive experience in finance, human resources, payroll, training and project management at Charles Schwab Educational Background (If Applicable) : Technical Skill, qualifications or experience: State University of New York: BA in Business Administration
Strong background in documentation, reconciliation and conversion; Strong analytical skills, proficient knowledge of Microsoft Office and extensive customer service background Employee Job History Summary Employee Number 4724 5/15/06
Hire Date: Current Job Title : Implementation Consultant Previous Experience: Support Analyst, Quality Assurance Analyst and Implementation Specialist Educational Background (If Applicable) : Technical Skill, qualifications or experience: Stone School of Business, Degree in Accounting Prior to joining Munis, background in Implementation as an Implementation Specialist. Strong knowledge in training and project management along with technical skills and accounting knowledge. Employee Job History Summary Employee Number For more information, visit www.tylertech.com 4720 66 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) 5/15/06
Hire Date: Current Job Title : Implementation Consultant Previous Experience: Credentialing Manager overseeing physician database and client satisfaction. Educational Background (If Applicable) : Technical Skill, qualifications or experience: Northern Arizona University, BS in Public Relations Strong background in developing Organizational Communication plans. Experienced with both training and public speaking. Knowledgeable in database administration. Employee Job History Summary Employee Number 5417 8/27/07
Hire Date: Current Job Title : Implementation Consultant Previous Experience: HRIS Manager, Payroll/Benefits for large home builder, manufacturing and logistics companies Technical Skill, qualifications or experience: Software implementation, training, consulting, documentation, testing, Crystal Reports, Windows, ADP, Mangement Employee Job History Summary Employee Number Hire Date: 5419 8/27/07
Current Job Title : Implementation Consultant Previous Experience: Staff Aid/Community Outreach for U.S. Senator John McCain, Regional Manager for Montes USA Inc. Educational Background (If Applicable) : Arizona State University, Bachelor of Interdisciplinary Studies; Public Administration and Communications. For more information, visit www.tylertech.com 67 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Technical Skill, qualifications or experience: Comprehensive background in documentation, reconciliation and conversion; proficient knowledge of Microsoft XP, Microsoft Office and MAC OSX. Employee Job History Summary Employee Number 5507 09/24/2008
Hire Date: Current Job Title : Implementation Consultant Previous Experience: Customer Service Manager, Assistant Store Manager and In‐
store Trainer Educational Background (If Applicable) : Technical Skill, qualifications or experience: McHenry County College, General Studies Extensive experience in training staff Customer Service Manager and Progression Training Employee Job History Summary Employee Number Hire Date: Current Job Title : 5861 04/11/2008
Implementation Consultant Educational Background (If Applicable) : 11 years implementing accounting and payroll systems for non‐profit and for‐profit organizations, strong background in public training and speaking, documentation writing and analysis. New College of USF, BA in History; Duke University Fuqua School Of Business MBA with a concentration in accounting Technical Skill, qualifications or experience: CPA, CMA, CCIM; knowledgeable with Crystal Reports, Microsoft SQL Server; proficient with Microsoft Office. Previous Experience: For more information, visit www.tylertech.com 68 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Employee Job History Summary Employee Number 6089 Hire Date: 08/18/2008 Current Job Title : Implementation Consultant Previous Experience: Educational Background (If Applicable) : Previous Job History/Experience (If Applicable‐ Inside or Outside Tyler): Technical Skill, qualifications or experience: For more information, visit www.tylertech.com Employed previous 8 years as a CSR (Customer Service Representative) for Municipal Accounting Software company marketing to city and county government offices in the midwest. My position involved the project management, implementation, and training of the company’s modular accounting software package. Some of the modules I was involved in setting up and training were General Ledger, Payroll, Accounts Payable, Inventory Control, Project Accounting, and Utility Billing. Also included in this position was working in the Customer Support area when not traveling to client sites. I was also involved in training other implementers, and participating in demonstrations at the annual user group meetings. Also worked with the Development department in assisting in design and quality control testing of new or updated software. Prior to the above position, I worked at various private companies as Controller for the Accounting Departments, with a total of approximately 15 years experience. Attended a Technical College in Georgia working towards an accounting degree. (Note: all accounting courses completed but did not complete the degree program – core classes uncomplete). Data Technologies – Omaha, NE–Customer Service Rep (CSR) – 8 Yrs Controller – Advanced Metal – Atlanta, GA – 9 Years Controller – Innovative Technology – Roswell, GA – 6 Years Personal Bookkeeping Service – Alpharetta, GA – 10 Years Heavy Accounting Background – Excellent skills in Word, Excel, and PowerPoint. Extremely fast in keyboarding and 10‐key. Good Communication and Training skills. 69 Padre Dam Municipal Water District Financial and Human Resource Information System (FHRIS) Employee Job History Summary Employee Number 7187 Hire Date: 9/12/2011 Current Job Title : Implementation Consultant Previous Experience: Accounting, Software Training/Implementation, IT Manager Previous Job History/Experience (If Applicable‐ Inside or Outside Tyler): Software Implementation – including Accounting for over 8 years, Workflow Consulting for 3 years Technical Skill, qualifications or experience: Accounting, Software Implementation Employee Job History Summary Employee Number 7166 Hire Date: 08/22/11 Current Job Title : Implementation Consultant Previous Experience: No financial background but teaching experience Educational Background (If Applicable) : Master of Science in Communications Previous Job History/Experience (If Applicable‐ Inside or Outside Tyler): Technical Skill, qualifications or experience: For more information, visit www.tylertech.com Work in academia (PhD project in work‐and organizational psychology in Europe) and traineeship in Marketing & Communications in NYC I applied a lot of different software programs during my previous work; however, I have no previous experience with Tyler products. ATTACHMENT 2
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Statement of Work September 10, 2012 Final Version Padre Dam Municipal Water District, CA Tyler ERP Software Solution Jennifer Wahlbrink, Account Executive Tyler Technologies, Inc., ERP and School Division Email: [email protected] Web: www.tylertech.com Phone: 623.760.7566 2 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Table of Contents SECTION 1 PROJECT OVERVIEW .................................................................................................... 5 1.1 OBJECTIVES OF THE PROJECT .................................................................................................................. 5 1.2 SCOPE OF THE IMPLEMENTATION ............................................................................................................ 5 1.2.1 Software Modules in Scope ..................................................................................................... 5 1.2.2 Phase 1 – Financials (targeted January 2013 – October 2013) ............................................... 5 1.2.3 Phase 2 – Human Resources/Payroll (Target March 2013 ‐ January 2014) ............................ 6 1.2.4 Other Services in Scope ........................................................................................................... 6 1.3 PROJECT ROLES AND RESPONSIBILITIES .................................................................................................... 7 SECTION 2 PROJECT GOVERNANCE ............................................................................................. 10 2.1 PROJECT STRUCTURE .......................................................................................................................... 10 2.1.1 District Executive Sponsor ..................................................................................................... 10 2.1.2 Tyler National Implementation Manager ............................................................................. 10 2.1.3 Tyler Regional Implementation Manager ............................................................................. 11 2.1.4 District Project Manager ....................................................................................................... 11 2.1.5 Tyler Functional Project Managers ....................................................................................... 12 2.2 PROJECT MANAGEMENT REPORTING ..................................................................................................... 13 2.2.1 Project Status Report ............................................................................................................ 13 2.2.2 Project SharePoint Site ......................................................................................................... 17 2.3 DECISION MAKING PROCESS ................................................................................................................ 17 2.3.1 District Executive Sponsor ..................................................................................................... 17 2.3.2 Tyler National Implementation Manager ............................................................................. 18 2.3.3 Tyler Regional Implementation Manager ............................................................................. 18 2.3.4 District Project Manager ....................................................................................................... 18 2.3.5 Tyler Functional Project Managers ....................................................................................... 18 2.4 APPROVAL PROCESS ........................................................................................................................... 19 2.5 CONTRACT CHANGE PROCESS .............................................................................................................. 19 SECTION 3 3.1 TECHNOLOGY ARCHITECTURE .................................................................................... 20 INFRASTRUCTURE ............................................................................................................................... 20 SECTION 4 IMPLEMENTATION .................................................................................................... 21 4.1 IMPLEMENTATION SCOPE .................................................................................................................... 21 4.1.1 Contracted Implementation and Consulting Days ................................................................ 21 4.1.2 Interfaces .............................................................................................................................. 21 4.1.3 Data Conversion .................................................................................................................... 22 4.1.4 Conversion Assumptions ....................................................................................................... 22 4.1.5 Forms .................................................................................................................................... 23 4.1.6 Reports .................................................................................................................................. 24 4.1.7 Workflow .............................................................................................................................. 24 4.2 IMPLEMENTATION METHODOLOGY ....................................................................................................... 25 4.2.1 Deliverable Expectations ....................................................................................................... 26 4.2.2 Tyler Functional Project Managers ....................................................................................... 26 4.2.3 Client Project Manager ......................................................................................................... 27 4.2.4 Risk Management ................................................................................................................. 27 4.2.5 Change Management ........................................................................................................... 27 4.2.6 Quality Management Plan .................................................................................................... 28 4.2.7 Communications Plan ........................................................................................................... 28 For more information, visit www.tylertech.com 3 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Schedule Management ......................................................................................................... 28 4.2.8 4.2.9 Scope Management Plan ...................................................................................................... 29 4.2.10 Resource Management Plan ................................................................................................. 29 4.2.11 Education Management Plan ............................................................................................... 30 4.2.12 Conversion Processes ............................................................................................................ 30 4.3 IMPLEMENTATION TEAM ..................................................................................................................... 31 4.4 DUTIES OF TEAM MEMBERS ................................................................................................................ 32 4.4.1 District Team Members ........................................................................................................ 32 4.4.2 Tyler Team Members ............................................................................................................ 35 4.5 ROLES AND RESPONSIBILITIES FOR KEY PROJECT ACTIVITIES ........................................................................ 38 4.5.1 Data Conversion .................................................................................................................... 38 4.5.2 Interfaces .............................................................................................................................. 38 4.5.3 Modifications ........................................................................................................................ 39 4.5.4 Reports .................................................................................................................................. 40 4.5.5 Workflow .............................................................................................................................. 40 4.5.6 Testing .................................................................................................................................. 41 SECTION 5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 TYLER EDUCATION PLAN ..................................................................................................................... 45 PROJECT TEAM TRAINING .................................................................................................................... 49 TECHNICAL TRAINING ......................................................................................................................... 49 CORE USER TRAINING......................................................................................................................... 49 DECENTRALIZED (DEPARTMENTAL) USER TRAINING .................................................................................. 49 OTHER KNOWLEDGE TRANSFER ............................................................................................................ 50 BASIC DIVISION OF RESPONSIBILITIES ..................................................................................................... 50 SECTION 6 6.1 6.2 6.3 CHANGE MANAGEMENT ............................................................................................ 52 OVERVIEW OF CHANGE MANAGEMENT EFFORT....................................................................................... 52 SCOPE OF CHANGE MANAGEMENT EFFORT ............................................................................................ 52 ROLES AND RESPONSIBILITIES ............................................................................................................... 52 SECTION 7 7.1 7.2 7.3 TRAINING .................................................................................................................. 45 POST GO‐LIVE SUPPORT ............................................................................................ 53 PRODUCT SUPPORT SERVICES .............................................................................................................. 53 TYLER TRANSITIONAL SERVICES ............................................................................................................. 54 TYLER REPORTING SERVICES SUPPORT ................................................................................................... 54 SECTION 8 PROJECT ASSUMPTIONS ............................................................................................ 55 8.1 GENERAL PROJECT ASSUMPTIONS ......................................................................................................... 55 8.1.1 Estimated Days ..................................................................................................................... 55 8.1.2 Project Planning and Kickoff ................................................................................................. 56 8.1.3 Facility Requirements............................................................................................................ 56 8.1.4 Homework ............................................................................................................................ 57 8.1.5 Accounts Payable .................................................................................................................. 57 8.1.6 Applicant Tracking ................................................................................................................ 58 8.1.7 Budgeting ............................................................................................................................. 58 8.1.8 Fixed Assets ........................................................................................................................... 59 8.1.9 General Billing (OPTIONAL) ................................................................................................... 60 8.1.10 General Ledger ...................................................................................................................... 60 8.1.11 HR Management ................................................................................................................... 61 8.1.12 Inventory ............................................................................................................................... 62 For more information, visit www.tylertech.com 4 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
8.1.13 8.1.14 8.1.15 8.1.16 8.1.17 8.1.18 8.1.19 8.1.20 8.1.21 8.1.22 8.1.23 8.1.24 8.1.25 MUNIS Office ........................................................................................................................ 62 Payroll w/Employee Self Service ........................................................................................... 62 Project and Grant Accounting ............................................................................................... 63 Purchase Orders .................................................................................................................... 63 Requisitions ........................................................................................................................... 64 Risk Management ................................................................................................................. 64 Role Tailored Dashboard ...................................................................................................... 65 System Administration and Security ..................................................................................... 65 Treasury Management ......................................................................................................... 65 Tyler Forms Processing ......................................................................................................... 66 Tyler Reporting Services ........................................................................................................ 66 Workflow .............................................................................................................................. 66 Work Orders, Fleet & Facilities Management ....................................................................... 67 For more information, visit www.tylertech.com 5 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Section 1
Project Overview 1.1 Objectives of the Project 1.
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New and improved business functions Productivity improvements Integration improvements New business opportunities 1.2 Scope of the Implementation The project scope for procurement and implementation of software solutions is listed in the chart below. Specific functionality within each category listed below is described in the Functional Requirements of the proposal. All positive responses to the functional requirements are considered to be in scope. This Statement of Work assumes a standard implementation, with all software components hosted by the District. 1.2.1
Software Modules in Scope The scope of the ERP project is divided into two major phases that will occur over approximately 14 months. For purposes of this SOW, the scope includes both the software scope defined below as well as the scope of the implementation effort that is defined in Section 4, Error! Reference source not found.. Live dates will be targets and should not place unnecessary constraints on the project. The timelines provided assumes that the product will be used as‐is, without any required go‐live customizations. 1.2.2
Phase 1 – Financials (targeted January 2013 – October 2013) Phase 1 will include Core Financials and be delivered to the District in a manner and timeframe that will facilitate an October 1st, 2013 planned “go‐live” date. Phase 1 will include the following functions and corresponding Tyler modules or third party systems listed below. Functional Area Module System Wide 
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MUNIS Office Role Tailored Dashboard Tyler Content Manager Standard Edition (TCM SE) Tyler Forms Processing For more information, visit www.tylertech.com 6 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
General Ledger / Chart of Accounts Budgeting Purchasing Accounts Payable Project / Grant Accounting 
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Tyler Go‐Docs Tyler Reporting Services Tyler Unlimited Client Access License Tyler Secure Signature System General Ledger Treasury Management Budgeting Purchase Orders Requisitions Inventory Fixed Assets Accounts Payable Project / Grant Accounting 1.2.3
Phase 2 – Human Resources/Payroll (Target March 2013 ‐ January 2014) Phase 2 will include human resources and payroll to be delivered to the District in a manner and timeframe that will facilitate a targeted January 1, 2014 “go‐live”. Phase 2 will include the following functions and corresponding Tyler modules or third party systems listed below. Functional Area Module 
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Human Resources Payroll Risk Management Applicant Tracking Work Orders Human Resource Management Payroll w/ Employee Self Service Risk Management Applicant Tracking Work Orders, Fleet & Facilities Management All dates are subject to change based on discussions between Tyler and the District. 1.2.4
Other Services in Scope Following is a list of services that are in the scope of this contract, exclusive of conversions and forms‐related services, which are described later in this document. 
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Tyler Forms Financial Library Tyler Forms Human Resources Library Tyler Forms Processing ‐ Configuration Software Installation Estimated Travel Expenses Project Planning Services For more information, visit www.tylertech.com 7 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
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Tyler Signature Application AP Positive Pay Export Format PR Positive Pay Export Format AP/PR Check Recon Import 1.3 Project Roles and Responsibilities Project roles and responsibilities for both parties for each major activity use the following scale: 
Leads: The party ultimately responsible for the task. 
Assists: The party provides active assistance in completing the task. 
Participates: The party passively participates in the task. 
Owns: The party solely responsible for the task. 
Share: Both parties share equal responsibility for completing the task. 
None: The party has no responsibility for completing the task. Responsibility Description Project Management MUNIS Project Plan Development & Management Define MUNIS Project Standards & Procedures Obtain Executive Mandate Manage MUNIS Deliverable Sign‐offs Manage MUNIS Implementation Resource Scheduling Monitor MUNIS Project Budget Risk Management Manage MUNIS Partner 3rd Party Implementations Schedule District Resources Develop Test Scripts Coordinate MUNIS Interdepartmental Activities Coordinate District Interdepartmental Activities MUNIS Project Status Meetings Monitor District Project Task Completion Coordinate and Manage Internal District Project Meetings Track Project Issues Technology Support Network Management TYLER LEADS LEADS NONE LEADS OWNS SHARE SHARE LEADS NONE PARTICIPATES LEADS PARTICIPATES LEADS ASSISTS CLIENT ASSISTS PARTICIPATES OWNS PARTICIPATES NONE SHARE SHARE PARTICIPATES OWNS LEADS PARTICIPATES LEADS ASSISTS LEADS NONE SHARE NONE OWNS SHARE OWNS For more information, visit www.tylertech.com 8 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Responsibility Description MUNIS Database Administration System Backups after install Load Updates & Releases Initiation Project Charter Contract Signing Project or Phase Kick‐off Project Planning ‐ Project Tool Set Scope Management Schedule Management Quality Management/Testing Plan Communications Plan Risk Management Plan Change Management Plan Resource Management Plan Training Plan Conversion Planning Tyler Forms Kick‐off Conference Call Finalize Project Management Plans Develop Schedule for Functional Leader Phase Structural Foundation Chart of Accounts Analysis and Design Software Installation Verification Test System Administration Training Knowledge Transfer and Analysis Knowledge Transfer ‐ MUNIS to Functional Leaders Knowledge Transfer ‐ Functional Leaders to MUNIS Auxiliary Table Analysis Conversions Analysis Forms Analysis Customization Discussion Static Environment Test of To‐Be Model Test Processing against Policies Implementation ‐ Form Design Create Form Designs Proof & Accept Form Designs Implementation ‐ Training and Testing TYLER Assists NONE NONE NONE* SHARE LEADS LEADS LEADS LEADS LEADS LEADS LEADS LEADS LEADS LEADS LEADS SHARE LEADS LEADS LEADS LEADS LEADS For more information, visit www.tylertech.com LEADS PARTICIPATES LEADS LEADS LEADS LEADS LEADS OWNS ASSISTS CLIENT OWNS OWNS OWNS OWNS SHARE PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES SHARE PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATES LEADS PARTICIPATES PARTICIPATES PARTICIPATES PARTICIPATE PARTICIPATES NONE LEADS 9 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Responsibility Description Data Population Data Conversion Data Proofing Auxiliary Tables Completion Training Super User Training End User Training Testing Parallel Testing Policy Testing Integration Testing Unit Testing Live Preparation Go Live Planning Final Conversion Validation Decentralized Training User Acceptance Testing Stress Testing Live Processing Perform Live Processes Post Live Review Reconciliation Policy Review Reporting Phase Closure Transition to Support & Customer Care Project Closure Document Lessons Learned Project Acceptance TYLER LEADS LEADS PARTICIPATES LEADS PARTICIPATES SHARE PARTICIPATES PARTICIPATES PARTICIPATES LEADS ASSISTS NONE ASSISTS ASSISTS ASSISTS LEADS PARTICIPATES LEADS LEADS SHARE PARTICIPATES CLIENT PARTICIPATES PARTICIPATES LEADS PARTICIPATES LEADS SHARE LEADS LEADS LEADS PARTICIPATES LEADS OWNS LEADS LEADS LEADS PARTICIPATES LEADS PARTICIPATES PARTICIPATES SHARE LEADS * Note: Tyler will review the District’s Project Charter and will work with the District and Tyler Team members to adhere to the charter throughout the project.
For more information, visit www.tylertech.com 10 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Section 2
Project Governance 2.1 Project Structure Project Governance Team
TYLER
REGIONAL
IMP MGR
CLIENT
EXECUTIVE
SPONSOR
CLIENT
PROJECT
MANAGER
2.1.1
TYLER
PROJECT
MANAGER(S)
District Executive Sponsor 




2.1.2
TYLER
NATIONAL
IMP MGR
Member of Management – the person who approved the funds and resources for the project. Typically does not have a direct role in the project. Must be kept updated on the status of the project – budget, scope, schedule, etc. Designates the ERP project a top priority for the District during implementation. Assists in issue resolution, when necessary. (i.e., a team member is unable to make a timely decision, a team member has other priorities resulting in missed due dates). Tyler National Implementation Manager 
Assists Tyler Regional or Project Managers with issues outside the scope of the contract impacting budget, scope or schedule. For more information, visit www.tylertech.com 11 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

2.1.3
Tyler Regional Implementation Manager 



2.1.4
Assists in facilitation of project deliverables between other Tyler departments such as support, development, conversion, forms, etc. Makes Tyler project team staffing decisions Assists Tyler Project Manager with resolution of issues outside of the scope of the project impacting budget, scope or schedule. Works closely with the Tyler project team to monitor progress of the implementation and ensure the project is on target to meet the desired objectives. Provides proactive personal communication with District Executive Sponsor and/or District Project Manager, based on critical project risks and success factors District Project Manager 






Must be able to approve all Tyler invoices within the scope of the contract. Works with the Tyler Project Manager to ensure tasks are completed and decisions are made in a timely fashion. Is able to escalate unresolved issues or disputes in a timely manner. Assists the Tyler Project Manager in defining the Project Management Plan in order to effectively manage the scope of the project and all changes that occur throughout the life of the project. Ability to obtain proper authorization of Change Orders to the contract based on business decisions that may impact the scope of the project. The Agency has contracted with Westin Engineering, Inc. and may contract with other consultants/vendors to provide service as part of the project team. Consultant will work with Agency designated consultants as it would with Agency staff. Agency may appoint Westin to be responsible for any number of duties as described. For the purposes of this document all references duties/responsibilities of the “Project Manager” and “Subject Matter Expert” may include Westin staff as determined by Agency. Agency shall maintain sole signature authority for all documents that require sign off. Consultant and Agency will have dedicated project managers. Agency may share or assign some its project management functions to Westin. For more information, visit www.tylertech.com 12 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
2.1.5
Tyler Functional Project Managers 





Empowered to make all Tyler decisions regarding the project in order to keep the project on task. Initiates Change Orders on all approved decisions impacting the scope of the contract, as agreed upon by the District and Tyler Project Teams. Escalates outstanding tasks and issues within Tyler and to District Project Manager, as applicable Works with the Tyler and Client Project Team Members to ensure tasks are completed and decisions are made in a timely fashion. Coordinates Tyler activities across modules and phases Develops the Project Management Plan, with the assistance of the District Project Manager, in order to effectively manage the scope of the project an all changes that occur throughout the life of the project or project phase.
2.2 Project Management Reporting Included in the Project’s Communication Plan will be required meetings, reports and other communications required for a successful implementation. Tyler’s standard Project Management service offers two key components for reporting: the Project Status Report and the Project SharePoint Site. 2.2.1
Project Status Report The Project Status Report will be completed by the Tyler Project Manager(s) and delivered to the District Project Manager and Team monthly, or as defined in the Project Communications Plan upon completion of project planning. This report is mandated by Tyler Management, as well as being necessary for the project. Each section will include project status details related to each Tyler project phase (module / component) and / or overall project state. Tyler Project Management staff will review the Project Status Report with District Project Management staff as part of ongoing project management activities. A sample Status Report template is on the following pages. For more information, visit www.tylertech.com 14 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Sample Project Status Report
CLIENT NAME: CLIENT PROJECT MANAGER: TYLER PROJECT MANAGER: REPORT DATE: PERIOD: Proceeding on Schedule IMPACTING PROJECT, Project Managers mitigating Serious impact to PROJECT, Requires escalation above PM Project Status Overall Status………………………………….. Timeline/Schedule…………………………….. Budget……………………………………………… Communications………………………………. Resource Availability……………………….. Data Conversion………………………………. Tyler Forms………………………………… Training………………………………………… Testing…………………………………………….. Interfaces………………………………………… Modifications…………………………………. Third parties…………………………………… Planned Accomplishments This Period:
Click here to enter Planned Accomplishments. For more information, visit www.tylertech.com 15 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Actual Accomplishments This Period:
Click here to Actual Accomplishments including percentage of completion. Key Items in Progress This Period: Click here to enter key cross period items including percentage of completion. Reasons for Variance (if applicable): Click here to enter reasons. Issues / Barriers to Success: Click here to enter issues. Upcoming Planned Activities: Click here to enter planned activities. Risk Changes: Click here to enter risk changes. General Comments: Click here to enter comments. For more information, visit www.tylertech.com 16 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Services Budget
MODULES:
Day Type
Training
Consulting
Project Mgmt
Phase:
Balance Last Report Added by Change Used this Report Period
Order
Period
0
0
0
0
0
0
0
0
0
Total Available
0
0
0
Change Orders This Period
MODULES: Financials
Date
Phase:
Change Order #
Value of Change
Description of Change
Status
Project Budget
MODULES:
Day Type
Training
Consulting
Project Mgmt
Phase:
Balance Last Report Added by Change Used this Report Period
Order
Period
0
0
0
0
0
0
0
0
0
For more information, visit www.tylertech.com Total Available
0
0
0
17 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
2.2.2
Project SharePoint Site Tyler understands that current, accurate information that is easily accessible is a key component in an ERP Implementation Project. As part of Implementation, Tyler will provide a SharePoint Web site. The purpose of this site is to furnish the District and Tyler staff with a central location to plan, store and access pertinent documentation and information relating to the District’s implementation project. The ERP Implementation SharePoint site will ensure that all project stakeholders have an easy‐to‐use tool that will provide an integrated location to inquire, review and update any and all project information. It is Tyler’s goal to have the site available for introduction to the District during the Project Manager’s on‐site Kick‐Off meeting. At this meeting, the PM will provide an overview of the site and distribute documentation that further explains the site and its available tools. It will be a central location to maintain control of the project and provide team members with a formal method of managing tasks, owners and due dates throughout the project. This site will be jointly maintained by the Tyler and District Project Teams for the duration of the implementation. Once the District has gone live, the site will be maintained by Tyler Transitional Services until the eventual closing of all implementation issues and tasks. Each District SharePoint site will utilize standards and defaults set by Microsoft SharePoint software. The site will be easy to navigate and provide text “breadcrumbs” for backtracking and/or return to the home page. Tools of the site will include, but are not limited to: Documents & Links; Announcements; Calendar; Project Task List; Issues & Action Items; Project Plan; Modifications& Enhancements; Versioning; District Alerts. 2.3 Decision Making Process 2.3.1
District Executive Sponsor This person has ultimate control over the project for the District. The Executive Sponsor plays a key role in the success of the project, ensuring that all activities are completed on‐time, the project is proceeding according to plan (schedule, scope and budget), and that all users are updated on the progress of the project. The Executive Sponsor acts as a champion for the project as a whole. This is a high‐level District resource, usually the person who is funding the project. All unresolved issues or decisions may ultimately be resolved by the Executive Sponsor in order to keep the project on task, budget and schedule. For more information, visit www.tylertech.com 18 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
2.3.2
Tyler National Implementation Manager The National Implementation Manager has indirect involvement with the project and is part of the Tyler escalation process. This team member offers additional support to the project team and is able to work with other Tyler department managers in order to escalate and facilitate implementation project tasks and decisions. The Tyler Project Manager or Regional Manager will apprise the National Implementation Manager of known issues that may require assistance or impede the project’s performance. 2.3.3
Tyler Regional Implementation Manager This team member has indirect involvement with the project and is part of the Tyler escalation process. The Tyler Project Manager may consult the Regional Manager with issues and decisions regarding the project. 2.3.4
District Project Manager The District Project Manager has the authority to facilitate a decision when the Functional Leaders are not able to do so, when the process integrates between multiple functions, or when a decision has been made that does not follow the project charter or goals. 2.3.5
Tyler Functional Project Managers The Tyler Project Manager for each phase is empowered to make all approval decisions regarding an assigned project. If there are unresolved decisions, the Tyler Project Manager may consult the Regional Implementation Manager. Decisions regarding changes to scope and schedule will be fully monitored and controlled in order to achieve contract constraints (not‐to‐exceed contract pricing and live dates). All changes to scope and budget will be documented per the Project Management Plan, developed at the onset of the project. The Tyler Project Manager is responsible for escalating District issues, if decisions are not made in a timely fashion and may have an impact of the schedule, scope or quality of the project. A District escalation procedure will be documented in the Project Management Plan at the onset of the project. The Tyler Project Manager is responsible for following up on outstanding and escalated issues and coordinating decisions to be made across modules or products. For more information, visit www.tylertech.com 19 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
2.4 Approval Process All changes to scope, schedule or contract must be approved by both the District and Tyler Project Managers and a change order initiated by the Tyler Project Manager. The process for managing these types of changes will be documented in the Project Management Plan during project planning and will be followed throughout the implementation. Many other decisions will be made throughout the project that does not impact overall scope, schedule or contract. These include process change decisions and feature utilization. District Functional Leaders and Tyler Implementation Consultants must be empowered to make these timely decisions without holding up the project, as one decision builds the foundation for the next discussion. The District must have an approval process in place in order to make timely decisions, when the Functional Leader needs assistance. 2.5 Contract Change Process In the event that a contract change is necessary, the District and Tyler Project Managers must approve the change. The Tyler Project Manager will initiate a Project Change Order as shown below. Further definition of the contract change process will be defined during project planning at the onset of the project and will be documented in the applicable management plans (Scope, Budget, Schedule, etc.). Project Change Request Date: ____________________________ Requester: ____________________________ Nature of the proposed change: Reason for the Change: Impact of the Change: Project schedule: Project pricing: Other impact: P.O. to which changes will apply: For more information, visit www.tylertech.com PCR Number: _______________________ 20 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Signatures: Tyler Project Manager: Client Project Manager: Please file with the Project Control Office Section 3
Date: Date:  Approved  Rejected  Approved  Rejected Technology Architecture 3.1 Infrastructure Tyler will provide review and sign off of actual configuration from the District before a purchase order is issued by the District. This will confirm that the specific hardware and software to be purchased will ensure the highest level of performance of the applications included in this contract. Please see additional document “Padre Dam Municipal Water District, CA_Architecture” for recommended specifications. For more information, visit www.tylertech.com 21 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Section 4
Implementation 4.1 Implementation Scope 4.1.1
Contracted Implementation and Consulting Days Each contracted software module also has an estimated number of Implementation and Consulting days. The Tyler Project Managers will consider the sum of all days for each project phase when planning for and scheduling the project. The days allocated may differ from the quote for each module, but in total, are estimated to be the right number of days for each project phase. 4.1.2
Interfaces Tyler has extensive experience working with various third party solutions and deploys various methodologies for interfacing with these vendors. The approach Munis would select depends, in part, on the technologies the various solutions are written in, for example if they utilize XML then Web Services would most likely be the preferred solution. In addition, Munis offers various standard journal entry import routines which would allow the District to import third party accounts payable and general ledger entries into Munis. These imports are often accomplished in a batch process so that they are subject to a proof and post process before final acceptance into the Munis General Ledger. So long as the 3rd party system integrating with Munis can use the existing Munis formats / methods, then programming charges will not be required. However, if Tyler needs to change any of its formats to meet the needs of 3rd party products, then programming charges will be incurred. For more information, visit www.tylertech.com 22 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
4.1.3
Data Conversion Tyler delivers all conversions at a flat rate. Conversions are billed as the work is completed, therefore, the District will only be charged for those data conversions that are executed in the implementation of the software. The following conversions are included in the Tyler proposal and sales quote. Option Description AC Opt 1 – Actuals General ledger: Actual balances – up to 5 years (total balances only) General Ledger – Original or Revised budget on each account – up to 5 years Chart of Accounts conversion from spreadsheet (to be provided during COA analysis) Check History Invoice History Vendor Master Fixed Assets transaction history Fixed Assets Master Inventory Item Master Employee Deductions Employee Accrual Balances YTD, QTD, MTD Accumulators Personnel Actions History Employee state retirement specific state‐required data, plus related service years information, when applicable. Payroll Employee Master Open purchase orders with encumbrances AC Opt 2 ‐ Budgets AC Standard COA AP Opt 1 – Checks AP Opt 2 – Invoice AP Standard Master BG 5yr History – Summary FA Opt 1 – History FA Std Master GL – 5yr History ‐ summary IN Std Master PR Opt 1 ‐ Deductions PR Opt 2 – Accrual Balances PR Opt 3 ‐ Accumulators PR Opt 7 – PM Action History PR Opt 9 – State Retirement PR Standard PO Standard WO Opt 2 – Closed WO History 4.1.4
Conversion Assumptions Tyler makes the following assumptions in providing a fixed‐price data conversion approach: 
Legacy system data to be converted is provided in a non‐proprietary format, such as fixed ASCII, CSV or character‐delimited. For more information, visit www.tylertech.com 23 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Each legacy system data file submitted for conversion includes all associated records in a single file layout. 
Each legacy system data file layout submitted for conversion remains static for all subsequent data submissions. File layout changes required for additional subsequent data passes not previously provided are acceptable, provided the changes and placement of the data have been mutually agreed upon. 
Legacy system data validation and control reports are provided with each data submission to ensure data files are complete and accurate. 4.1.5
Forms The following components pertaining to Tyler Forms Libraries are included in the District’s contract:  Tyler Forms Financial Library o 1 Accounts Payable Check form o 1 EFT/ACH Advice form o 1 Purchase Order form o 1099M o 1099INT o 1099S o 1099G  Tyler Forms General Billing Library o 1 Invoice form o 1 Statement form o 1 General Billing Receipt form o 1 Miscellaneous Receipt form  Tyler Forms Human Resources Library o 1 Payroll Check form o 1 Direct Deposit Advice form o 1 Vendor from Payroll Check form o 1 Vendor from Payroll Direct Deposit form o W2 o W2c o 1099R  Tyler Forms Signature Key o Allows signatures to print securely on checks For more information, visit www.tylertech.com 24 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
4.1.6
Reports Tyler has included as part of our Proposal two (2) days of Report Writing training. The District will also have available a Report Library of over 200 reports via the MUNIS Website. Training will be conducted during, or within 30‐60 days of going live, of the first phase of the implementation. Tyler uses a train‐the‐trainer approach, allowing the District to train additional users for each phase of the implementation, as applicable. Tyler Reporting Services utilizes a SQL report writer tool that is used to extract data from the MUNIS system to create custom, detailed reports. Tyler is committed to training our clients on SQL Reporting Services. Once trained, our clients have the ability to create custom reports at any time. The creation of all custom reports will be the District’s responsibility unless Tyler MUNIS is contracted to create the reports on a per‐report fee basis. The District will have access to both SQL Report Writer and MUNIS Office for their reporting requirements. If a custom report is required from the MUNIS development department, the MUNIS Project Manager will participate with District Project Manager in the documentation of the reporting needs and gathering work and cost estimates for the custom report to deliver to the District. A Contract Change Order and PO will be required prior to development of such reports. 4.1.7
Workflow The Workflow modules extend the functionality and the productivity of MUNIS software by improving process efficiency and employee productivity. Workflow provides the automatic routing of approvals, rejections, and notifications related to selected MUNIS transactions. The following Workflow Business Processes are applicable to the modules proposed and are included in the implementation. During the analysis sessions for the applicable module, the workflow options will be discussed and defined. The District will define policies regarding approvals and notifications specific to departmental and organizational needs and will include these policies in the overall policies of the organizations. Training will be done to teach designated users to enter the business rules into MUNIS. Workflow will be tested, verified and trained during applicable module implementation. 
Workflow – Financials 
Workflow – Payroll/HR Tyler will deliver high level workflow rule recommendations as part of the implementation consulting process. Based upon goals and objectives of the client, the usage of workflow may not be recommended for every workflow‐enabled function. For more information, visit www.tylertech.com 25 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Workflow analysis will occur during consulting sessions for corresponding modules. For example, during Requisition consulting, the approvals and notifications for the requisition process will be discussed, defined and subsequently trained. 4.2 Implementation Methodology Trained personnel perform and/or guide all aspects of an implementation for a client. Our staff consists of seasoned professionals with unique and proprietary skills and years of experience, focused into dedicated departments. Our project managers are trained to maintain the professional standards of PMI. Through the institute, our project managers earn Project Management Professional (PMP) certification, a qualification program that signifies a professional has met very stringent guidelines. Our implementation process emphasizes the importance of cultural change management. This is how we guide our clients through the changes that accompany implementation of a new software system and help to ensure a smooth transition. Our implementation staff is experienced in analyzing policies, procedures, and organizational needs. They carefully review and test to ensure policies and procedures are well defined and effective. For Tyler clients, the proof of our approach is in the outcome—a successful implementation. Throughout a project, we establish control points (critical review points) to ensure an organization fully understands and accepts the project. It is at these check points that organizational stakeholders monitoring the overall project must formally accept the project to date. Once there is formal acceptance, the project will proceed to the next phase. For more information, visit www.tylertech.com 26 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Implementation Methodology
Planning and Analysis
Training and Conversion
Deployment
•Internal Project Planning
•Transition to Imp
•Discovery Process
Go‐Live Authorization
PLAN
•Project Planning
•System Planning
•Joint Kick‐off
Detail Project Plan
Schedule Resources
•Cut‐Over Plan
•Contingency Plan
•Finalize Schedule and Resources
EXECUTE
•Install Hardware
•Install Software
•Arrange training facility
•Complete Questionnaires
•Data Review
•Forms Review
•Site Fit (As‐is / To‐
Be) •Modification and Conversion Analysis
•Pilot Setup
•Complete System Configuration Training
•Complete System/Data Setup
•Data Conversion
•Train‐the‐Trainer
•Execute Parallel Process
•End User Training
•Final Conversion
•Cut‐Over Process
•Productive Use
•Post‐Live Training and Enhancement
CONTROL
•Software Verification
•Implementation Plan Review
•Static Test
•Operations Review
•Parallel Data Reconciliation
•Confirm Parallel results
•System Testing
•System Acceptance test
Live Process Verification
•Finalize Plan
Go / No‐Go Decision
•Lessons Learned
•Transition to Support
INITIATE
CLOSE
4.2.1
Deliverable Expectations 4.2.2
Tyler Functional Project Managers Objective: Maintaining control of MUNIS deliverables, project scope, budgetary constraints, and communications. Deliverables  Project Plan by Phase  Project Calendar  MUNIS Status Reports  Agendas  Issues Tracking Sheet  Account Reconciliation Tracking Sheet  Change Order Forms Format: All outputs of Tyler Project Management scope will be provided in soft copy. For more information, visit www.tylertech.com 27 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
4.2.3
Client Project Manager Objective: Maintaining control of District tasks, internal project scope, internal budgetary constraints, internal resource management and communications. Deliverables  Resource Availability Calendar  Internal Project Status Reports  Critical Stop Sign‐offs  Schedule Acceptance Notice  Issues Tracking Sheet  Change Order Forms Format: All outputs of Client Project Management scope will be provided in soft copy. 4.2.4
Risk Management Objective: Defining methods and procedures for assessing and dealing with possible threats that could arise inside or outside the organization. Deliverables  Risk Management Plan  Risk Register  Status Reports Format: Tyler will provide the base Risk Management Plan and Risk Register and work with the Client Project Manager and team to refine them to their final versions. These will be published on the Project SharePoint site. Risks will be jointly monitored on the Project SharePoint site, throughout the project. 4.2.5
Change Management Objective: Develop Change Management Plan to ensure that all changes (i.e., scope, technical, schedule, and cost) are properly identified, evaluated, implemented or rejected, tested, and documented. Deliverables  Change Management Plan  Change Management Tools Format: Tyler and Client will co‐develop the Change Management Plan. Tyler will provide the base Change Management Plan and work with the Client Project Manager and team to refine it to its final version. Unless specifically contracted, the client is responsible for the internal Change Management Process. For more information, visit www.tylertech.com 28 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
4.2.6
Quality Management Plan Objective: To define metrics and processes for performing system testing and maintaining quality standards. Tyler and Client will co‐develop the Quality Management Plan. Tyler will provide the base Quality Management Plan and work with the Client Project Manager and team to refine it to its final version. Client owns responsibility for developing test scripts unless otherwise contracted. Policy Testing is a shared responsibility, reliant on Client providing updated Policy manuals for use in testing. Security, Integration, Unit and Regression Testing are shared tasks completed during all other testing processes. Parallel Testing is performed with certain applications and is a shared task for initial test and shifted to Client ownership for subsequent parallels. Deliverables  Quality Management Plan Format: Quality Management Plan and Verification Test are delivered in soft format. 4.2.7
Communications Plan Objective: To define the formal and informal communications that are critical throughout the Tyler project. The Plan includes specific information regarding the type of communication, purpose, scope, objectives, audience, responsibilities, format, and timing. Tyler and Client will co‐develop the Communication Plan. Tyler will provide the base Communication Management Plan and work with the Client Project Manager and team to refine it to its final version. Project Status Meetings and Project Team Meetings are internal to the client. Tyler Implementation Meetings are a shared responsibility. Project Status Reports are generated by the Tyler PM on a bi‐weekly basis. Deliverables  Communications Management Plan  Project Status Reports  Tyler SharePoint site  Agendas Format: Agendas for meetings, the Communication Plan and Status Reports will be delivered in soft format. 4.2.8
Schedule Management Objective: To define the process of how the master project schedule will be established, managed and modified. For more information, visit www.tylertech.com 29 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Tyler and the Client will co‐develop schedule management plan. Tyler will provide the base Schedule Management Plan and work with the Client Project Manager and team to refine it to its final version. Format: Calendars for Tyler activities will be delivered in soft format. Requests for Schedule Changes and Schedule Reporting will also be delivered in soft format. Deliverables  Schedule Management Plan  Project Schedule Format: Schedule Management Plan and Project Schedule will be delivered in soft format and published on the Project SharePoint site. 4.2.9
Scope Management Plan Objective: To define the scope of activities performed under the Tyler Contract. Specifically, this describes the expectations, participant roles and responsibilities, and project approach to implementation of the suite of Tyler software modules. Tyler and Client will co‐develop the Scope Management Plan. Tyler will provide the base Scope Management Plan and work with the Client Project Manager and team to refine it to its final version Deliverables  Scope Management Plan  Project Contract  Statement of Work Format: The Scope Management Plan will be delivered in soft format and published on the Project SharePoint site. 4.2.10 Resource Management Plan Objective: To establish the processes that organize and manage the project team and the necessary physical resources for the project tasks. Tyler and Client will co‐develop the Resource Management Plan. Tyler will provide the base Resource Management Plan and work with the Client Project Manager and team to refine it to its final version The Client Project Manager is responsible for managing the plan as is applicable to internal resources. The Tyler Project Manager is responsible for managing the plan as is applicable to Tyler resources. Deliverables For more information, visit www.tylertech.com 30 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Resource Management Plan Format: The Resource Management Plan will be delivered in soft format and published on the Project SharePoint site. 4.2.11 Education Management Plan Objective: Define the process of transferring knowledge bi‐directionally between Tyler and the Client. Tyler and Client will co‐develop the Education Management Plan. Tyler will provide the base Education Management Plan and work with the Client Project Manager and team to refine it to its final version The Client Project Manager is responsible for managing the plan as is applicable to internal resources. The Tyler Project Manager is responsible for managing the plan as is applicable to Tyler resources. Deliverables  Education Management Plan Format: The Education Management Plan will be delivered in soft format and published on the Project SharePoint site. 4.2.12 Conversion Processes Objective: Plan and define the conversion process, identify activities, and define assumptions, complete conversion programming and proofing. Tyler and Client will co‐develop the Conversion Plan. Tyler will provide the base Conversion Plan and work with the Client Project Manager and team to refine it to its final version The Client Project Manager is responsible for managing the plan as is applicable to internal resources. The Tyler Project Manager is responsible for managing the plan as is applicable to Tyler resources. The Tyler Conversion Team is responsible for programming, running and loading the conversion. Tyler owns training Client on Data Verification process and assists in issue resolution. Client Project Manager owns Conversion Acceptance. Deliverables  Conversion Plan  Contracted conversion files  Tyler assistance/training on data validation  Conversion Acceptance Sign‐off Format: The Conversion Plan will be delivered in soft format and published on the Project SharePoint site. For more information, visit www.tylertech.com 31 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
4.3 Implementation Team Tyler assigns a Project Manager and Implementation Consultant(s) for each functional phase of the project. Each phase’s Project Manager is responsible for managing the project according to the Work Breakdown Structure and using the Project SharePoint site, using the same general project management guidelines set forth by Tyler. The following plan depicts our typical project structure. District Project Team PROJECT
MANAGER
EXECUTIVE
SPONSOR
Com
Functional Leaders
System
Administrator
mun
icati
es
loye
Emp
Integration
Lead
on
rd
Boa
es
utiv
Exec
Decentralized Users
Core Users
Training
Expert (s)
e
to m
Cus
rs
Internal
Support
Expert(s)
Tyler Project Team PROJECT
MANAGER(S)
Conversion
Forms
mun
icati
o nal
Reg i
Mgr
Implementation
Consultants
OS/DBA
(if contracted)
Com
s
Sale
on
Rep
Development
es
utiv
Exec
rs
to me
Cus
Support
Administration
4.4 Duties of Team Members 4.4.1
District Team Members District Project Manager 
Manage completion of Project Planning Documents 
Identify and communicate to Tyler PM requirements for a successful implementation of Tyler 
Coordinate with Tyler PM to develop and maintain implementation schedule which identifies specific milestones and establishes accountability 
Scheduling Client resources for training days. This includes but is not limited to personnel, equipment and training rooms. For more information, visit www.tylertech.com 33 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Identify additional employee training needs and update schedule 
Ensure that employees accomplish tasks on time, including monitoring homework assignments 
Review invoices and approve payment in accordance with the contract and associated milestones 
Oversee Project and monitor progress with Tyler PM 
Develop conversion specifications with Tyler 
Coordinate analysis and proofing of conversion data 
Coordinate form proofing and provide sign‐off 
Coordinate MIS functions such as system backups, loading releases and software updates, hardware installation and operating system setup 
Coordinate regular internal project meetings determining status of tasks and listing outstanding issues. Communicate these to the Tyler PM at each project management meeting. 
Initiate Change Requests to project management plans as required. Functional Leaders 
Provide detailed policy information 
Analyze potential policy changes 
Subject matter experts on selected modules 
Participate in knowledge transfer and analysis sessions 
Sign off on system design 
Participate in form design 
Participate in conversion mapping and validation 
Participate in testing and parallels 
Assign department resources for training and internal project tasks 
Complete Workflow and Security templates for all end users 
Complete Auxiliary Tables 
Attend all training sessions or appoint an appropriate management level designee 
Assess end user competency on trained topics 
Assess policy compliance For more information, visit www.tylertech.com 34 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Provide end users with dedicated time to complete required homework tasks 
Act as supervisor/cheerleader for the new MUNIS process 
Identify and communicate to Client PM any additional training needs or scheduling conflicts 
Help document lessons learned at end of each phase and signoff on formal acceptance for phase close‐out 
Perform Live Processes System Administrator 
Load Releases and code 
Copy LIVE database to Training database as needed for training days 
Create any necessary data tapes or conversion files to be transmitted to MUNIS or 3rd Party Vendors 
Add new users and printers 
Perform basic server system maintenance 
Ensure all users understand MUNIS log‐on process and have necessary permission for all training sessions 
Ensure network and infrastructure meets or exceeds requirements provided by Tyler End Users 
Have basic computer skills: o Using a mouse o Clicking on an icon to open a new window o Minimizing windows o Switching between open windows o Printing screens o Understanding the desktop o Able to log in to network and Munis 
Attend Training as offered. The End User should be prepared to dedicate to training day(s) completely, freeing themselves of daily responsibilities and interruptions. 
Complete tasks as assigned. 
Practice skills learned within training before Live processing date. For more information, visit www.tylertech.com 35 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Communicate Departmental needs to Functional Leaders, Project Manager and MUNIS Project Manager (i.e. approval work flow, reporting, etc.) 
Communicate any problems, errors or difficulties understanding or applying accepted Policies and Procedures to Functional Leaders and Project Manager 
Demonstrate competency with MUNIS processing prior to GO LIVE 
Perform Live Processes 4.4.2
Tyler Team Members Tyler Functional Project Managers 
Schedule and lead the project phase kick‐off meeting 
Work with the District Project Team to develop a customized project management plan 
Providing an initial task list for the project phase 
Working with the Client PM to coordinate an implementation schedule 
Scheduling MUNIS resources for training days 
Coordination of services with Tyler Forms 
Coordination of conversions services with appropriate departments within MUNIS 
Oversee project and monitor progress with relevant Client Functional Leads and Client PM 
Hold regular conference calls with relevant Client Functional Leads and Client PM to review status and progress of project and to identify any outstanding issues. 
Initiate and manage Change Orders Implementation Consultants 
Perform Verification Testing 
Deliver System Administration Training 
Deliver Knowledge Transfer Analysis 
Participate in Static Environment Testing 
Assist with Forms Analysis 
Perform System Design and Auxiliary Table Analysis 
Assist with Data Conversion Analysis 
Train Client in Conversion Validation process For more information, visit www.tylertech.com 36 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Assist in Testing and Parallel Processes 
Super User Training 
End User Training 
Pre‐live services 
Go‐live support 
Post‐live reconciliation and training Conversion Programmers 
Validate data files are readable 
Provide definition of the standard file formats 
Development and testing of the programs and/or processes used to create the data using the mapping rules 
Perform conversion 
Revision of the results as data anomalies and exception conditions are discovered Tyler Form Designers 
Provide specifications for all purchased forms 
Review requirements for equipment and supplies 
Provide instruction sheets and form mock‐up sheets 
Conduct review of client’s form mock‐up sheets 
Create form designs 
Install forms software and approved forms 
Provide training on forms Technical Support 
Participate in transition call from implementation to support 
Provide timely response to questions and issues based on call priorities 
Escalate issues to Senior Analysts and Development as needed 
Seek client confirmation of issue resolution Transitional Services Project Manager 
Participate in transition call from implementation to support 
Provide post‐live status conference calls For more information, visit www.tylertech.com 37 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Help to identify post‐live service needs 
Coordinate any items that span several departments. 
Maintain ongoing relationship For more information, visit www.tylertech.com 38 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
4.5 Roles and Responsibilities for Key Project Activities 4.5.1
Data Conversion Description Conclude on scope of conversion for each module / phase Coordinates overall conversion schedule with other project implementation activities Conversion Analysis Develop Crosswalks Provide conversion data Provide file layouts/data maps to legacy District systems Run legacy proof reports when data is pulled Analysis of conversion data Write and test conversion programs Review error reports Load converted data into training database Verify converted data in training database Refine conversion programs, as required Sign‐off on converted data Load final pass into live database System maintenance after final pass in live database 4.5.2
Responsibility TYLER CLIENT ASSISTS LEADS LEADS LEADS LEADS NONE Assists NONE LEADS LEADS SHARED ASSISTS ASSISTS LEADS NONE ASSISTS NONE ASSISTS PARTICIPATES PARTICIPATES LEADS LEADS LEADS ASSISTS NONE SHARED LEADS LEADS NONE LEADS LEADS OWNS Interfaces For the development of contracted custom interfaces, the District and Tyler will share the responsibility in the design and testing of the interfaces. For web service integration routines, the development will be shared as well. The first step in the process is the development of detailed design specifications. Tyler will have a business analyst work with the District to determine what data needs to be interfaced, the proper vehicle (web service, ASCII, etc.), and the frequency of the data integration. After the initial consultation is completed, Tyler developers will create a detailed specification that will be presented to the District for review by the District’s relevant stakeholders and approval by the District Project Manager. Tyler will then develop the interface routine, provide it to the District/Tyler implementation team along with proper documentation, and will work with the implementation team to verify that it performs as expected. Tyler will require that the District coordinate any contact / effort necessary with 3rd party products and/or companies. Below are the responsibilities for both standard and custom interfaces. For more information, visit www.tylertech.com 39 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Roles and Responsibilities for Standard Interfaces Task Description Design Data Mapping Tyler will provide standard interface file layouts to the Client and provide clarifications to the District related to the layouts Develop Custom Programs will be developed to extract the Programs mapped data from the legacy systems and map it to the ERP import format, and/or extract information from the ERP export format and map it to legacy systems. Import/Export data A procedure is run to import/export data from from/to the ERP data the ERP data tables into/out of the ERP tables into/out of the applications ERP Applications Create schedule for A schedule is defined to automate the executing execution of the imports/exports on a District‐
imports/export defined frequency Responsibility Tyler District Tyler trains District users District / Tyler Please see attachment “PDWMD Interface List” for the interfaces identified by the District, with the
corresponding Tyler Response,
4.5.3
Modifications No Modifications are included in the scope of this contract. For more information, visit www.tylertech.com 40 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
4.5.4
Reports Task Determine all reporting needs for all modules Prioritize reports by required date (must have upon go‐live, quarterly reports, annual reports, sporadic/seldom used reports) Analyze canned reports in MUNIS system for matching data to required reports Identify custom reporting needs Train users on Report Writing Develop custom reports 4.5.5
Tyler Responsibility None Assist Client Responsibility Owns Leads Share Share Share Leads None Share Participates Owns Workflow The following table outlines the tasks and responsibility for the workflow process. The set‐up of the workflow approvers and business rules will be the responsibility of the District. Programming or SQL experience is not necessary, as all workflow is entered and maintained within the MUNIS user interface (screens). Task Tyler Client Responsibility Responsibility Analyze workflow needs and determine use within Leads Participates MUNIS for each module Recommend areas that should implement Leads Participates workflow business rules to enforce internal controls, segregation of duties and provide additional audit trails for transactions. Develop workflow process for all MUNIS Assists Leads applications based upon approved Best Business Practice recommendations. Review the workflow in each office and identify Assists Leads the disparities Outline the current workflow and contrast new Assists Leads procedures Implement new workflow procedures at ERP Assists Leads System implementation For more information, visit www.tylertech.com 41 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
4.5.6 Testing Testing occurs throughout the project, typically in repeated patterns that align closely with other major project activities. This is a shared responsibility between the District and Tyler and will be coordinated, conducted and monitored by both parties. 4.5.6.1 Verification Script Testing Performed after software installation to demonstrate to the District that core product functionality is in place and use of the software can begin. 4.5.6.2 Static Environment Testing (SET) This is performed once the District has made preliminary Best Practice decisions. The purpose of the test is to provide an early opportunity to the District for validation of business process decisions in the actual application, without the complication of converted data. This pristine testing environment allows decision‐makers to focus on process flow without the potential impact of converted data. A key part of the test is to conduct a “five‐day” transaction test, during which all activities that take place in a standard week are duplicated and tested. This testing is a key milestone that dictates whether Core User Documents can be written and data population can begin. 4.5.6.3 Conversion Validation & Testing This is performed after each pass of converted data is loaded into a testing database. Use of control reports, filtering techniques, comparison reports and visual inspection are all part of this process. The purpose is to identify all issues with data, whether due to mapping inconsistencies, source data issues, data submission content or conversion programming errors. Acceptance of conversion programming must be completed long before the pre‐live period so that final conversion submissions have little or no risk of data or conversion programming issues. Final acceptance is necessary prior to live processing as the last step before data is loaded in the live database and live processing begins. This testing is part of pre‐live assessment. 4.5.6.4 Modifications Testing For more information, visit www.tylertech.com 42 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
This is performed in an isolated environment once modifications are delivered. The modification is unit tested first to ensure compliance with specifications and to validate the performance of the coding. Once unit testing is completed successfully, the modification is tested for integration performance as part of an overall process, paying special attention to any impact on touch points throughout the product. After successful integration testing, modifications are exposed to setup data and converted data by replicating the fully populated databases in the test environment. After successful testing, authorization is requested to load the modification into the production environment. Testing continues throughout the balance of the project to ensure the integrity of the modification. This testing is part of pre‐live assessment. 4.5.6.5 Forms Testing This is first performed in a test environment at Tyler, prior to delivery of forms to the District, using sample data extracted during the Static Environment Test. Once Form design has been accepted and forms are loaded on the District’s server, testing continues throughout the balance of the implementation. The goal, at a minimum, is to print forms as part of training (Core and End User) so that both the content and process are validated repeatedly. Submission of forms to banks must be completed and acceptance received a minimum of thirty days before live processing. This testing is part of pre‐live assessment. 4.5.6.6 Integration Testing Beginning with the testing that occurs during the Static Environment Test and continuing with Customizations testing, process training (Project Team/Functional Lead, Core User and End User), parallel or trial run processing and Stress Testing, special attention is paid to the integration integrity of the system. Whether between Munis applications and the General Ledger, or 3rd party import/exports and interfaces, all aspects of functional integrity is tested repeatedly throughout the implementation. This testing is part of pre‐live assessment. 4.5.6.7 User Acceptance Testing (UAT) User Acceptance testing is conducted both leading up to and following end‐user training. While some recommend that UAT is all performed post end‐user training, Tyler supports incremental UAT through trial run processing in Financials and parallel processing in Payroll and Human Resources. Early trial runs and parallels will most likely For more information, visit www.tylertech.com 43 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
not involve end‐users, once again isolating them from any issues that may be discovered through the process. Once processes are stabilized and can be completed without significant error, the UA testing will expand to include End Users. 4.5.6.8 Stress Testing Stress Testing is completed in the pre‐live timeframe and involves a large subset of District users. The District and Tyler will extract written test scripts from the Desktop Documents. The District will coordinate this activity and the scheduling of the execution, monitoring and evaluation of the tests. 4.5.6.9 Testing Roles & Responsibilities Testing Roles & Responsibilities
Responsibility
Task Description
Perform Verification Test Tyler performs scripted test to validate baseline software performance Lead
Participate
Acceptance of Verification Test District acceptance of baseline test None
Own
Establish To‐Be Test Plan Compile information gathered during analysis and prepare settings for To‐Be Test (Static Environment Test) Own
None
Perform To‐Be Test (Static Environment Test) Conduct demonstration of To‐Be decisions in Munis with hand‐
keyed data Lead
Participate
Authorization to Proceed District acceptance of To‐Be Test None
and authorization to proceed with training and data population Test Forms Perform test of Tyler Forms through process testing and training For more information, visit www.tylertech.com Tyler Share
District
Own
Share
44 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Submit forms to bank for approval
None
Own
Perform Stress Test Complete Stress Test
Participate Lead
Perform User Acceptance Test Complete User Acceptance Test
Participate Lead
Parallel & Trial Run Testing Replicate live processing and use tools for identifying and resolving discrepancies Lead
Participate
Secure Bank Acceptance For more information, visit www.tylertech.com 45 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Section 5
Training 5.1 Tyler Education Plan An Education Plan lays out the process of transferring knowledge between Tyler and the District. We refer to our plan as an Education Plan as opposed to a Training Plan for several reasons. First, the process of transferring knowledge is vital to the analysis phase of our project. During analysis we: review the “AS IS” environment, provide Tyler demonstrations, review questionnaires and flow charts, and ultimately arrive at a “TO BE” model. The TO BE model becomes the foundation for user training. Second, training denotes a classroom setting with teacher and pupil. While training will occur, it is a piece of the overall education needed to be a proficient MUNIS user. Purpose The purpose of the Education Plan is to: 
Communicate the process to stakeholders and MUNIS functional leaders 
Answer specific questions (where will classrooms be established, what database environment will be utilized, etc.) 
Establish action items and link project personnel as owners. 
Define measurement criteria to ensure the Education Plan has been successfully followed. Process It is imperative that an Education Plan be put into practice as part of the Tyler Project. The plan should include all of the processes required to ensure that the goals for the project are fully satisfied. The overall plan will include the following: Demonstration, Analysis, and Knowledge Transfer Tyler employees will perform the following tasks: 
As Is review 
Product overview demonstration 
In depth analysis of MUNIS options 
Flow chart review 
Questionnaire review This phase will involve the functional leaders. The goal of this phase is to transfer high level knowledge between parties. The output will be policies and procedures related to the use of MUNIS. The policies and procedures will determine the training agenda to be delivered to the end users. For example, if commodity codes are not going to be utilized For more information, visit www.tylertech.com 46 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
within MUNIS Purchasing, then the training outlines for Purchasing should remove the discussion of commodity codes. Prerequisites Tyler has three tools that are required prerequisites prior to user training: Training Database‐ All users must have access to the MUNIS training environment. The users must have logins established and know how to access the training environment. Navigational Videos‐ Tyler will provide MUNIS navigational videos to the client. The videos can be stored on a network folder for broad access. The videos demonstrate basic MUNIS functions including: menu navigation, table/screen navigation, add/update/output, search, browse data records and the MUNIS toolbar. How To Manuals‐ In addition to MUNIS on‐line help, Tyler will provide How To manuals depicting baseline MUNIS functionality and the steps required to process records. For example, the How to Enter a Requisition manual shows a beginning MUNIS user the steps necessary to create a requisition. Users who utilize the prerequisites learn MUNIS at a faster pace and retain more classroom discussion than their peers whose first exposure to MUNIS is their first training day. TO BE Demonstration This process allows the Functional Leaders to see a working MUNIS system with client data. Tyler will process data according to the defined policies and procedures. The intended education is an overall understanding of the integration of MUNIS applications, a review and understanding of security options, and workflow touch points. MUNIS Application Training In this phase we are conducting classroom training. Pre‐Live Training These repeated classes provide end users the opportunity to review MUNIS functionality in a classroom environment. Post Live Reconciliation Training The process of reconciling data is reviewed during pre‐live training. However, hands on training with live data provides a better overall understanding of the MUNIS tables and how to reconcile daily, weekly, and monthly functions. Post Live Output and Inquiry Training For more information, visit www.tylertech.com 47 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
The output and inquire routines are reviewed during pre‐live training. However, hands on training with live data provides a better overall understanding of the MUNIS options related to extracting needed information. Logistics Tyler and the Client will work together to define education logistics. The following table should be used as a starting point for defining logistics. The final logistics table will become part of the Education Plan. Software/Hardware 
How many databases will be utilized? 
Will we establish a Financials Training environment separate from Payroll? 
Who will refresh the training database? 
Will a second server be utilized? Facilities 
How many training rooms will be utilized? 
Where are the locations of each training room? 
How many workstations will be in each training room? 
How many printers will be in each training room? 
Other training room requirements (white board, phone, etc.) 
Who will schedule the training room? Staff 
How many students per teacher? 
How many students per workstations? 
What are the hours of training? 
Who will be trained on each MUNIS application? 
Who will conduct attendance? 
Will management be present for each session? 
Who will train the end‐users (MUNIS versus Functional Leaders)? Schedule 
Who will determine the exact days for training? 
Who will notify staff members? For more information, visit www.tylertech.com 48 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

How far in advance will the training schedule be built? For more information, visit www.tylertech.com 49 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
5.2 Project Team Training The project team begins knowledge transfer at the on‐set of the project, during analysis. It is through this process and subsequent hands‐on set up and process training that the Functional Leaders and Subject Matter Experts build an understanding of the inner workings of the system and how parameters and tables affect the overall processing. These users should attend all applicable analysis and implementation/training sessions. 5.3 Technical Training Technical training begins at the time of software installation. The Installation Engineer will teach the Technical staff how the software is configured as well as basic system maintenance such as back‐ups, loading releases and refreshing training and test databases. System Administration training is conducted after software installation to show users how to update users, permissions, menu security, workflow administration, etc., from within the MUNIS software. The District System Administrator should attend these sessions, as scheduled. In addition, the Functional Leaders should attend to have a thorough understanding of the permissions and options available. It is a District decision as to who will perform the MUNIS System Administration tasks. It may be a combination of Functional Leaders and IT staff. 5.4 Core User Training After the Functional Leaders are trained, the system parameters and tables are set up and/or converted, and processes are defined and tested, Core Users will attend applicable scheduled training. These users include central processing staff: AP department, Payroll department, Purchasing department, etc. This training will take place well in advance of go‐live so these users may assist in system testing, verification, and become familiar with their new processes. 5.5 Decentralized (Departmental) User Training Tyler utilizes a train‐the‐trainer approach for departmental training (requisition entry, budget entry, time and attendance entry, inquiries, reports, etc.). Tyler will train the District trainer(s) who will in turn schedule training, develop customized training materials, and conduct the training for the decentralized users. This assumes that the District trainer(s) will attend all Core User training when delivered by Tyler. If the District prefers that Tyler conduct all training, additional implementation days will be required based on the number of training days/sessions the District requires. This should be discussed during the project planning sessions at the onset of the project and documented in the Education Management Plan. For more information, visit www.tylertech.com 50 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
A successful decentralized user training session is in a classroom environment with a computer for each user (minimum of one computer for every two users, but ideally one per user), a whiteboard, a printer in the room or nearby and one computer connected to a projector. The size of the class depends on the classroom size and the available computers for training. Ideally, a class size should be limited to twelve to fifteen users in order to keep the session controlled and ensure all users are receiving appropriate level of personalized attention. The specific course topics will be discussed and scheduled after analysis, depending on the District’s specific training needs. 5.6 Other Knowledge Transfer Tyler offers other means of training for its users to be utilized after the implementation, though they are available upon contract signing.  Online Education Courses – group training conducted via Webinar. The schedule is posted on the MUNIS Customer Tools website (log in required).  Knowledge Base – hundreds of searchable documents, videos and reports for users to view, download and modify. These include How‐To documents, User Conference session documents, Best Practices and more.  Tyler User Conference – annual conference providing dozens of training classes and networking opportunities. The District should budget attendees to this conference each year, after implementation, as the training and experience is invaluable. It is recommended that users attend the conference after the implementation is complete in order to ensure consistent training and keep focus on implementation goals. 5.7 Basic Division of Responsibilities Tyler is responsible for developing training courses. The District is responsible for determining who should participate in training and ensuring their attendance at scheduled classes. The District will be responsible to insure that all required data files are “scrubbed”, and that any required tables are built in preparation for class. Additionally, they will be required to complete all “Homework” assignments before the next training day is scheduled. Tyler trainers will be required to provide a class agenda along with any pre‐training requirements. Training Activity Tyler Client Project team training delivery Leads Assists For more information, visit www.tylertech.com 51 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Training Activity Technical team training gap identification Development of end‐user training strategy document Computer‐based training delivery Train‐the‐Trainer course development Identify users for Train‐the‐Trainer classes Schedule users for Train‐the‐Trainer classes Train‐the‐Trainer delivery End‐user training material development Train‐the‐Trainer End‐user training delivery (process training, navigation, application) Knowledge Transfer Logistics and training administration For more information, visit www.tylertech.com Tyler Leads Leads Leads Leads Assists None Assists Leads Assists Client Assists Assists Assists Assists Leads Owns Leads Assists Leads Leads Assists Assists Leads 52 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Section 6
Change Management 6.1 Overview of Change Management Effort Included in the Project Management Plan, is the Change Management Plan. This plan provides a basis for organizational change management (CM) for use throughout the implementation. It includes a CM Overview, Diagnostic Tools, a CM Communication Plan, and CM Resistance Tools. During project planning, the Change Management plan template will be thoroughly reviewed with the District Project Team and the plan for managing change will be incorporated into the overall Project Management Plan. 6.2 Scope of Change Management Effort Included in the implementation is the plan template, Project Management planning session, and the tools for District use, described above. Change Management Coaching throughout the project is the responsibility of the District Project Team and Management. Additional Change Management Consulting services are available from Tyler at an additional cost. 6.3 Roles and Responsibilities No specific project roles are assigned to the standard Change Management offering. However, the District Project Team and Managers should become familiar with the aspects of Organizational Change Management and implement the management plan as decided in the project planning session. This will include coaching users on process changes, surveying users to verify acceptance and understanding of the changes, and following up with users on utilization of the changes throughout the implementation and after go‐live. Note: Tyler offers an optional Change Management service in which our certified Change Management Coach will work with the District throughout the project to prepare for, monitor and review organizational change. For more information, visit www.tylertech.com 53 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Section 7
Post Go‐Live Support 7.1 Product Support Services The MUNIS Technical Support department is divided into multiple teams: Financials, Payroll/HR, Tax/Other Revenue and Collections, Utility Billing and Collections, OS/DBA (Operating System and Database Administration), Tyler Reporting Services, and Tyler Forms. These “product specific” teams allow support staff to focus on a group of products or services. A team of specialists assigned to each team will handle your calls quickly and accurately. Each team consists of a MUNIS Support Product Manager, Support Analysts and Technical Support Specialists. The Support Product Manager is responsible for the day‐
to‐day operations of the team and ensuring we provide exceptional technical support to our clients. The Support Analysts are responsible for assisting the team with client’s issues and provide on‐going training for the team. Specialists are responsible for diagnosing and resolving customer issues in a timely and courteous manner. Technical Support Standard Support Hours Financials 8 AM‐8 PM EST (Monday‐Friday) 8 AM‐8 PM EST (Monday‐Friday) Payroll/HR Tax/Other Revenue and Collections 8 AM‐6 PM EST (Monday‐Friday) Utility Billing and Collections 8 AM‐8 PM EST (Monday‐Friday) OS/DBA 8 AM‐9 PM EST (Monday‐Friday) Tyler Reporting Services 8 AM‐5 PM EST (Monday‐Friday) Tyler Forms 8 AM‐5 PM EST (Monday‐Friday) MUNIS Technical Support Department – Support Call Process is as follows; Each call logged is given a priority (1, 2, 3 and 4) according to the client’s needs/deadlines. The goal of this structure is to clearly understand the importance of the issue and assign the priority for closure. The client is responsible for setting the priority of the call. MUNIS support keeps track of responsiveness to priority 1, 2 and 3 calls each week. This measurement allows us to better evaluate overall customer satisfaction. Priority 1 call – issue is critical to the client, the MUNIS application or process is down. Priority 2 call – issue is severe, but there is a work around the client can use. For more information, visit www.tylertech.com 54 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Priority 3 call – issue is a non‐severe support call for the client. Priority 4 call – issue is a low priority for the client and they would like to work with support as time permits. Call Response Goals: Open Call
Priority
Maximum number of days a support call is
open
Support managers and
analysts review open calls
1
Less than a day
Daily
2
10 Days or less
Every other day
3
30 Days or less
Weekly
4
60 Days or less
Weekly
The Support Process Document can be accessed by all Tyler clients on our documentation Knowledge Base. 7.2 Tyler Transitional Services Once a client is live on a project phase they are moved from Implementation Services to Transitional Services. Transitional Services eases the transition to Support and internal Tyler departments. Through Transitional Services, the client learns about the different departments within Tyler, how each department operates, and how best to resolve issues before they reach a critical point. To ensure successful client experience, Transitional Services uses proven Project Management methodologies to develop a transition plan helping client navigate their way through a successful first year live on MUNIS. This service is not intended to replace Support, OSDBA, Implementation, Sales or Development but serves to enhance these services by Tyler. In short, the Transitional Team educates Tyler clients on how to effectively help themselves. This service is included for all new MUNIS clients. This service is delivered at no additional cost to the Client. 7.3 Tyler Reporting Services Support The Tyler Reporting Services views, models, and libraries are available to the Client upon delivery of the Enterprise Resource Planning software solution. The number of views, models and libraries are increased with each new release of MUNIS software and are available to the Client immediately upon upgrading. This support team is available to assist with report writing questions. Custom reports may be developed at an additional cost. For more information, visit www.tylertech.com 55 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
Section 8
Project Assumptions Implementation services will be provided as described in this Statement of Work. 8.1 General Project Assumptions 8.1.1
Estimated Days The following outlines major assumptions regarding the Contract and the commitment to Live Dates on time and within budget: 
The Client shall schedule all applicable users to attend scheduled analysis, implementation and training sessions. 
Session topics are scheduled in advance. One session per topic will be covered within the scope of the project. If the District chooses to have additional sessions repeated, these would be out of scope and require a change order for additional implementation days. This does not include scheduled topics that are repeated for different levels of users. For instance, Accounts Payable Functional Leaders and Core Users will both have AP sessions; however, the level of analysis and hands‐on training differs for each group and are considered separate, scheduled sessions. 
On‐site assistance during Go‐Live for the financials and payroll phases of the implementation include 2‐4 days (one week allowing for travel, depending on level of service required) during the first Live processes for each phase. Additional Live assistance will be considered out of scope and will require a change order for additional implementation days. Tyler will provide post‐live training for reporting, month‐end processing, etc., as defined in the project schedule that will be delivered by the Tyler PM. This post‐live training is included in the scope of the contract. For this project it is estimated that there will be 2‐3 days of onsite go‐live Support for both the Financials and PR/HR phases. The days for the PR/HR are intended for the first payroll run. 2 days will be scheduled approximately 4‐7 weeks after the Financial go‐live date to train the client on Financial Reconciliation and Month End closing. Additional support will be provided for first payroll run. 
It will be the District’s responsibility to train decentralized users. Tyler will train Functional Leaders, End (core) users and will conduct a Train‐the‐Trainer session in order to prepare the trainers to train their decentralized users. The District is responsible for scheduling the decentralized training, developing customized user documentation (Tyler will provide standard documents that may be For more information, visit www.tylertech.com 56 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
modified), conducting the training, and assessing user understanding and acceptance. 
All project tasks will be assigned owners and due dates which correspond with the overall project schedule. Project Tasks that are not completed by the due date may adversely affect the project schedule and Live Dates. 
Decisions will be made in a timely fashion in order to achieve scheduled due dates on tasks and prepare for subsequent training sessions. Decisions left unmade may affect the project schedule as each analysis and implementation session builds on the decisions made in prior sessions. 8.1.2
Project Planning and Kickoff The following outlines major assumptions and activities surrounding the Project Initiation and Kickoff phase of the Project: 
The Client shall assign and authorize a Project Manager prior to the start of this phase. 
The Client Project Manager, along with the Tyler Project Manager, shall participate in the review and final revision of the Project management and planning documents, which include this Implementation Project Scope Agreement, the Project Risk Register, and the Communications Plan. 
The Tyler Project Manager and Client Project Manager shall complete development of the Project Plan. 
The Client project staff shall participate with the Tyler Project Manager in the Project Kickoff meeting to discuss the project approach and expectations. 
The Project Planning Services line item in the contract covers the development of the Project Management Plan at the onset of the project. Standard Project Management throughout the project is not billable. 8.1.3
Facility Requirements The following outlines major assumptions surrounding the Facility used for the Project: 
The District will provide a room to be used as a training lab for Tyler staff to transfer knowledge to District resources as well as a place for District staff to practice what they have learned. 
The room is to be set up in a classroom setting. The number of workstations in the room to be determined by the District. It is our recommendation that every person attending a scheduled session with a Tyler Implementer have their own workstation; however, we require no more than two people at a given workstation. For more information, visit www.tylertech.com 57 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

A workstation is to consist of a computer that has access to the MUNIS training/test database and a printer. 
The workstation used by the individual conducting the session must be linked to a projector so everyone attending the session is able to follow the information being communicated. 
In addition to computers and a printer, it is recommended that a phone be available in the room as well as a white board with markers and eraser. 
It is the responsibility of the District to schedule the training room for the sessions conducted by Tyler staff. 
Should phases overlap, it may be necessary to make multiple training facilities available. 8.1.4
Homework The following outlines major assumptions and activities surrounding the implementation of the MUNIS solution: 
Tyler will communicate to Client before each session the prerequisites that must be completed prior to conducting the session. 
Tyler will communicate to Client after each session the tasks that must be completed prior to Tyler personnel returning to the site. 
Homework assignments and tasks will be listed on the Project SharePoint site along with due date and owner 
Typical homework items are as follows: o Practice on processes learned o Review any delivered documents prior to attending scheduled training session

8.1.5
Should the Client not be able to complete communicated prerequisites or tasks, then they are to bring it to the attention of the Tyler Project Manager immediately so that assistance can be offered or scheduling be revised. Accounts Payable The following outlines major assumptions and activities surrounding the Accounts Payable implementation: 
Tyler will assist the Client in the selection and definition of Accounts Payable functional configuration options (e.g., A/P Parameters, Miscellaneous Codes, etc.). For more information, visit www.tylertech.com 58 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

The Client, with Tyler support, is responsible for the testing of selected configuration options. 
The Client, through data testing, will approve the functional configuration options and setup. 
The Client, with Tyler support, shall conduct configuration testing and approval using sample data prior to conversion data loading or verification. 
Tyler will provide an Accounts Payable conversion spreadsheet and will review instructions for its completion. 
Tyler will instruct the Client how to load and verify the Purchase Order converted data. 
The Client is responsible for verifying the Accounts Payable conversion process. 
The Client will determine and approve the final converted data. 
No Accounts Payable functional modifications are included within the Project scope. 
Tyler shall support the functional verification of the import of data into Accounts Payable from external third‐party interfaces. 8.1.6
Applicant Tracking The following outlines major assumptions and activities surrounding the Applicant Tracking implementation: 
Tyler will assist the Client in the selection and definition of Applicant Tracking functional configuration option. 
No Applicant Tracking functional modifications are included within the Project scope. 8.1.7
Budgeting The following outlines major assumptions and activities surrounding the Budgeting implementation: 
Tyler will assist the Client in the selection and definition of Budgeting functional configuration options (e.g., Budget levels, transfers/amendments, etc.). For more information, visit www.tylertech.com 59 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

The Client, with Tyler assistance, is responsible for the testing of selected configuration options. 
The Client will provide data files for converting budget amounts (up to 5 years). 
The Client will import and verify the Budgeting converted data. 
The Client is responsible for verifying the Budgeting conversion data. 
The Client will approve the final converted data. 
No Budgeting functional modifications are included within the Project scope. 8.1.8
Fixed Assets The following outlines major assumptions and activities surrounding the Fixed Assets implementation: 
Tyler will assist the Client in the selection and definition of General Ledger functional configuration options (e.g., Parameter Table, Class, Sub‐Class, Department Codes, etc.). 
Tyler will provide a Fixed Assets conversion spreadsheet and will review instructions for its completion. 
Tyler will assist the Client in loading the Fixed Assets converted data. 
The Client will verify the Fixed Assets converted data with Tyler. 
The Client is responsible for verifying the Fixed Assets conversion process. 
No Fixed Assets functional modifications are included within the Project scope. For more information, visit www.tylertech.com 60 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
8.1.9
General Billing (OPTIONAL) The following outlines major assumptions and activities surrounding the General Billing implementation: 
Tyler will assist the Client in the selection and definition of General Billing functional configuration options (e.g., A/R Codes, Charge Codes, integration with Projects/Grant Accounting, etc.). 
The Client will approve the functional configuration options and setup. 
The Client with Tyler support shall conduct configuration testing and approval using sample data prior to conversion data loading or verification. 
Tyler will provide a General Billing conversion spreadsheet and will review instructions for its use (if purchased). 
Tyler will instruct the Client how to load and verify the General Billing converted data. 
The Client is responsible for verifying the General Billing conversion. 
No General Billing functional modifications are included within the Project scope. 8.1.10 General Ledger The following outlines major assumptions and activities surrounding the General Ledger implementation: 
Tyler will assist the Client with the definition of a revised Chart of Accounts. 
The Client shall approve the revisions to the Chart of Accounts prior to proceeding to the next stage of General Ledger implementation. 
Tyler will assist the Client in the selection and definition of General Ledger functional configuration options (e.g., organization code, fund attributes, journal number controls, etc.). 
The Client, with Tyler support, is responsible for the testing of selected configuration options. For more information, visit www.tylertech.com 61 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

The Client, with Tyler support, shall conduct configuration testing and approval using sample data prior to conversion data loading, verification or end‐user training. 
Tyler will provide a Chart of Accounts conversion spreadsheet to the Client and will review instructions for its completion. 
The Client will complete the spreadsheet with all General Ledger segments, accounts and values. 
Tyler will instruct the Client how to import and verify the Chart of Accounts converted data. 
The Client is responsible for verifying the Chart of Accounts conversion. 
No General Ledger functional modifications are included within the Project scope. 
Tyler shall support the functional verification of the import of data into the General Ledger from external third‐party interfaces. 8.1.11 HR Management The following outlines major assumptions and activities surrounding the MUNIS HR Management Software implementation: 
Tyler will assist the Client in the selection and definition of HR Management functional configuration options. 
Tyler will provide a HR Management conversion spreadsheet and will review instructions for its completion. 
Tyler will assist the Client in loading the HR Management converted data. 
The Client is responsible for verifying the HR Management conversion date with Tyler. For more information, visit www.tylertech.com 62 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

No HR Management functional modifications are included within the Project scope. 8.1.12 Inventory The following outlines major assumptions and activities surrounding the Inventory implementation: 
Tyler will assist the Client in the selection and definition of Inventory functional configuration options. 
Tyler will provide an Inventory conversion spreadsheet and will review instructions for its use. 
Tyler will assist the Client in loading the Inventory converted data. 
The Client is responsible for verifying the Inventory conversion with Tyler. 
No Inventory functional modifications are included within the Project scope. 8.1.13 MUNIS Office The following outlines major assumptions and activities surrounding the MUNIS Office implementation phase of the Project: 
Tyler shall introduce and provide training of the integration of the MUNIS Office with the Microsoft® Office Suite during the presentation of each applicable module. 8.1.14 Payroll w/Employee Self Service The following outlines major assumptions and activities surrounding the MUNIS Payroll (including ESS) Software implementation: 
Tyler will assist the Client in the selection and definition of Payroll functional configuration options. For more information, visit www.tylertech.com 63 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Tyler will provide a Payroll conversion spreadsheet and will review instructions for its completion). 
Tyler will assist the Client in loading the Payroll converted data. 
The Client is responsible for verifying the Payroll conversion process with Tyler. 
The Client will complete a minimum of two parallel payroll cycles with Tyler. 
No Payroll functional modifications are included within the Project scope. 8.1.15 Project and Grant Accounting The following outlines major assumptions and activities surrounding the Project/Grant Accounting implementation: 
Tyler will assist the Client in the selection and definition of the Project/Grant Accounting functional configuration options (e.g., Funding Source/Grantor table, Grant Accounting integration with General Billing, etc.). 
No Project Accounting functional modifications are included within the Project scope. 
Tyler will provide a project conversion spreadsheet to the Client and will review instructions for its completion 8.1.16 Purchase Orders The following outlines major assumptions and activities surrounding the Purchase Orders implementation: 
Tyler will assist the Client in the selection and definition of Purchase Orders functional configuration options (e.g., Req/PO numbering, Bill to/Ship to Codes, Commodity Codes, etc.). For more information, visit www.tylertech.com 64 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Tyler will provide a Purchase Order conversion spreadsheet and will review instructions for its use. 
Tyler will instruct the Client how to load and verify the Purchase Order converted data. 
The Client is responsible for verifying the Purchase Order conversion. 
No Purchase Order functional modifications are included within the Project scope. 8.1.17 Requisitions The following outlines major assumptions and activities surrounding the Requisitions implementation phase: 
Tyler will assist the Client in the selection and definition of Requisitions in coordination with Purchase Orders functional configuration options (e.g., Buyers, Approvers, etc.). 
The Client, through testing, will approve the functional configuration options and setup. 
No Requisitions functional modifications are included within the Project scope. 8.1.18 Risk Management The following outlines major assumptions and activities surrounding the Risk Management implementation: 
Tyler will assist the Client in the selection and definition of Risk Management functional configuration options. 
The Client, with Tyler support, is responsible for the testing of selected configuration options. For more information, visit www.tylertech.com 65 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution


The Client, through data testing, will approve the functional configuration options and setup. No Risk Management functional modifications are included within the Project scope. 8.1.19 Role Tailored Dashboard The following outlines major assumptions and activities surrounding the Role Tailored Dashboard implementation: 
Tyler will assist the Client in the selection and definition of the Role Based Dashboard program functional configuration options. 
The Client, with Tyler support, is responsible for the set up and testing of selected configuration options. 
Tyler will train users to access MUNIS through their Role Based Dashboard, where applicable. 8.1.20 System Administration and Security The following outlines major assumptions and activities surrounding the System Administration implementation: 
Tyler shall advise the Client on MUNIS security and user setup features (e.g., MUNIS Menu Security, ID Code Permissions, User Setup, etc.). 
The Client shall define and setup menu and end‐user security options. 
The Client through data testing will approve the functional configuration options and setup. 8.1.21 Treasury Management The following outlines major assumptions and activities surrounding the Treasury Management implementation: 
Tyler will assist the Client in the selection and definition of Treasury Management functional configuration options (e.g., Bank Codes, Type Codes, etc.). 
No Treasury Management functional modifications are included within the Project scope. For more information, visit www.tylertech.com 66 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution
8.1.22 Tyler Forms Processing The following outlines major assumptions and activities surrounding the Tyler Forms Processing implementation phase of the Project: 
Tyler will implement Tyler Forms as applicable to the Purchase Order, Accounts Payable Checks and General Billing Forms. 
Tyler Project Manager coordinates Tyler Forms Support to insure Client’s requirements and schedule are communicated in a timely manner. 
Client is responsible for responding to Tyler Forms Support print solutions information requests in a comprehensive and timely manner. 
Client agrees to sign‐off on form designs no later than sixty (60) days before go‐
live. 
Client will approve the print solution options selected. 
Tyler will support the Client’s verification and test of the delivered print solutions. 
The Client shall provide final approval of the Client’s print solutions. 
Tyler Project Manager, with the assistance of the Client Project Manager, will monitor the progress of the Tyler Forms deliverables to insure compliance with the Project Plan. 8.1.23 Tyler Reporting Services The following outlines major assumptions and activities surrounding the Tyler Reporting Services implementation phase of the Project: 
The Client shall have the SQL Report Writer software installed and available before Tyler begins report writing training 
Tyler will assist the Client in the creation of report structure detail (e.g. Headers, Footers, Field and Text Objects, etc.). 
Tyler will provide exercises to assist during the report training. 
Tyler Reporting Services training provides and introductory exposure to SQL Reports functionality, but does not include the development of specific reports. 
Report writing training will not take place until a suitable database with Client specific information is available for reporting purpose. 8.1.24 Workflow The following outlines major assumptions and activities surrounding the Workflow implementation: For more information, visit www.tylertech.com 67 Padre Dam Municipal Water District, CA Integrated Municipal ERP System Solution

Tyler shall advise the Client on MUNIS Workflow setup applicable to the applications deliverables, (e.g., Approvers, Business Rules, etc.). 
The Client shall define and setup Workflow user options using the integrated user interface (no programming skills necessary). 
The Client through data testing will approve the functional configuration options and setup. 8.1.25 Work Orders, Fleet & Facilities Management The following outlines major assumptions and activities surrounding the Inventory implementation phase of the Project: •
Tyler will assist the Client in the selection and definition of Work Orders, Fleet & Facilities Management functional configuration options. •
The Client, with Tyler support, is responsible for the testing of selected configuration options. •
The Client will approve the functional configuration options and setup. •
The Client, through data testing, will approve the functional configuration options and setup. •
The Client with Tyler support shall conduct configuration testing and approval using sample data prior to conversion data loading or verification. •
Tyler will provide a Work Orders, Fleet & Facilities Management conversion spreadsheet and will review instructions for its use •
Tyler will instruct the Client how to load and verify the Work Orders, Fleet & Facilities Management converted data. •
The Client is responsible for verifying the Work Orders, Fleet & Facilities Management conversion. •
The Client will approve the final converted data. •
No Work Orders, Fleet & Facilities Management functional modifications are included within the Financial, PR/HR & Revenue Project scope. For more information, visit www.tylertech.com Quoted By:
Date:
Quote Expiration:
Quote Name:
Quote Number:
Jennifer Wahlbrink
08/28/2012
00/00/n/a
PDMWD, CA 8-28-12 (2)
44881
ATTACHMENT 3
Sales Quotation For:
Ms. Karen Jassoy
9300 Fanita Parkway
Santee, CA 92071
Phone: (619) 258-4772
Fax:
Email:
Tyler Software & Related Services
Description
Accounting/GL/BG/AP
Applicant Tracking
Fixed Assets
HR Management
Inventory
Conversion Assistance
GL- 5yr History - summary
BG- 5yr History - summary
NTE Preliminary Contingency
Testing Assistance
Munis Office
Payroll w/ESS
Purchase Orders
Requisitions
Risk Management
TCM SE
TCM SE Disaster Recovery
Treasury Management
Tyler Forms Processing
Tyler GoDocs
License
$29,000
$2,750
$7,700
$7,700
$7,150
n/a
n/a
n/a
n/a
n/a
n/a
$5,000
n/a
$16,100
$6,000
$7,700
$5,000
$6,000
$5,000
n/a
$14,000
n/a
$5,000
$5,000
$2,500
Impl.
Days
10 @ $1,175
1 @ $1,175
3 @ $1,175
6 @ $1,175
3 @ $1,175
n/a
n/a
n/a
20 @ $1,175
4 @ $1,175
n/a
1 @ $1,175
n/a
16 @ $1,175
2 @ $1,175
2 @ $1,175
3 @ $1,175
2 @ $1,175
1 @ $1,175
2 @ $1,175
4 @ $1,175
n/a
1 @ $1,175
n/a
n/a
Impl.
Cost
$11,750
$1,175
$3,525
$7,050
$3,525
n/a
n/a
n/a
$23,500
$4,700
n/a
$1,175
n/a
$18,800
$2,350
$2,350
$3,525
$2,350
$1,175
$2,350
$4,700
n/a
$1,175
n/a
n/a
Consulting
Consulting
Data
Days
Conversion
Cost
5 @ $1,275
$6,375
$8,200
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
$3,000
2 @ $1,275
$2,550
n/a
1 @ $1,275
$1,275
$2,400
3 @ $1,275
$3,825
n/a
n/a
n/a
$1,000
n/a
n/a
$1,000
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
2 @ $1,275
$2,550
$9,500
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
$1,800
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
1 @ $1,275
$1,275
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Module
Total
$55,325
$5,200
$15,500
$17,300
$14,350
$3,825
$1,000
$1,000
$23,500
$4,700
n/a
$6,175
n/a
$46,950
$9,625
$13,125
$9,800
$9,625
$7,450
$2,350
$18,700
n/a
$7,450
$5,000
$2,500
Year One
Maintenance
$5,220
$495
$1,386
$1,386
$1,287
n/a
n/a
n/a
n/a
n/a
$6,831
$900
$6,831
$2,898
$1,080
$1,386
$900
$1,080
$900
n/a
$2,520
$5,000
$900
$1,500
n/a
Page 1 of 6
Tyler Software & Related Services
Description
License
Workflow Finance
Workflow HR
$7,500
$8,950
n/a
n/a
Sub-Total:
$148,050
Less Discount:
TOTAL:
$44,415
$103,635
Impl.
Days
2 @ $1,175
8 @ $1,175
3 @ $1,175
3 @ $1,175
Impl.
Cost
$2,350
$9,400
$3,525
$3,525
Consulting
Consulting
Data
Days
Conversion
Cost
n/a
n/a
n/a
3 @ $1,275
$3,825
$3,000
n/a
n/a
n/a
n/a
n/a
n/a
$113,975
97
$113,975
24
Module
Total
$9,850
$25,175
$3,525
$3,525
Year One
Maintenance
$1,875
$1,611
n/a
n/a
$30,600
$29,900
$322,525
$45,986
$30,600
$29,900
$44,415
$278,110
$27,324
$18,662
Other Services
Description
Quantity
AP Positive Pay Export Format
AP/PR Check Recon Import
Estimated Travel Expenses
Install Fee - New Server Install-WIN-CD w/VS
PR Positive Pay Export Format
Project Planning Services - C
Tyler Forms Financial Library - C
Tyler Forms Human Resources Library - B
Tyler Forms Processing - Configuration - C
Tyler Signature Application
Unit
Price
1
1
1
1
1
1
1
1
2
1
Extended
Price
$3,000
$1,000
$65,600
$6,000
$3,000
$5,000
$1,400
$1,200
$1,000
$250
$3,000
$1,000
$65,600
$6,000
$3,000
$5,000
$1,400
$1,200
$2,000
$250
$88,450
TOTAL:
Conversion
Description
AC Opt 1 - Actuals
AC Opt 2 - Budgets
AC Standard COA
AP Opt 1 - Checks
AP Opt 2 - Invoice
AP Standard Master
FA Opt 1 - History
Price
$1,000
$1,000
$2,000
$1,200
$1,800
$1,200
$1,000
$1,000
Page 2 of 6
Conversion
Description
Price
FA Std Master
IN Std Master
PR Payroll - Option 1 Deductions
PR Payroll - Option 2 Accrual Balances
PR Payroll - Option 3 Accumulators
PR Payroll - Option 7 PM Action History
PR Payroll - Option 9 State Retirement Tables
PR Payroll - Standard
Purchase Orders - Standard
WO Opt 2 - Closed WO History No Cost Data
$2,000
$1,000
$2,400
$1,800
$1,500
$1,400
$1,400
$1,400
$2,000
$1,800
$3,000
TOTAL:
$29,900
3rd Party Hardware, Software and Services
Description
Quantity
Tyler Secure Signature Key - Additional
Tyler Secure Signature Key with System
Tyler Secure Signature System
Tyler Unlimited Client AccessLicense
Tyler Unlimited Client AccessMaintenance
Unit
Price
1
1
1
1
1
$150
$0
$1,500
$13,500
n/a
Total
Price
Unit
Maintenance
$150
$0
$1,500
$13,500
n/a
n/a
n/a
n/a
n/a
$2,700
Total
Year One
Maintenance
n/a
n/a
n/a
n/a
$2,700
3rd Party Hardware Sub-Total:
$1,650
$0
3rd Party Software SubTotal:
$13,500
$2,700
3rd Party Services Sub-Total:
$0
$0
TOTAL:
$15,150
$2,700
Summary
Total Tyler Software
Total Tyler Services
Total 3rd Party Hardware, Software and Services
Summary Total
One Time Fees
Recurring Fees
$103,635
$262,925
$15,150
$381,710
$18,662
$0
$2,700
$21,362
Page 3 of 6
Comments
Tyler’s quote contains estimates of the amount of services needed, based on our preliminary understanding of the size and scope of your project. The actual amount of services depends on
such factors as your level of involvement in the project and the speed of knowledge transfer.
Prices submitted in the quote include estimated travel expenses incurred in accordance with Tyler’s then-current Business Travel Policy. Estimate is based on 3 day trips per week at
$1,600 per trip.
Tyler’s prices do not include applicable local, city or federal sales, use, excise, personal property or other similar taxes or duties, which you are responsible for determining and remitting.
The first annual software maintenance fees which cover the one (1) year period commencing upon installation of the software products are waived. Subsequent annual software
maintenance fees will be due on the anniversary of the installation date of the software products at Tyler’s then current fees.
For the Tyler software products; upon payment in full of the license fees, you will receive a perpetual site license, however, related third party products may be licensed annually and per
concurrent user, not unlimited seat license. On an ongoing basis, you will also be responsible for any related third party fees, including those associated with the addition of users to the
configuration, and you shall be responsible for any increases in third party fees.
Tyler’s OSDBA Service is calculated at 25% of the MUNIS annual maintenance. There is a $2,500 minimum annual fee and a $30,000 maximum annual fee for OSDBA service.
Tyler’s Disaster Recovery Service is calculated at 25% of the MUNIS annual maintenance. There is a $5,000 minimum annual fee and a $30,000 maximum annual fee for Disaster
Recovery service. The Disaster Recovery fees are applicable only to one Live MUNIS database and excludes all test and training databases.
Tyler recommends the use of a 128-bit SSL Security Certificate for any Internet Web Applications, such as the MUNIS Web Client and the MUNIS Self Service applications. This
certificate is required to encrypt the highly sensitive payroll and financial information as it travels across the public internet. There are various vendors who sell SSL Certificates, with all
ranges of prices.
Tyler’s “Standard Fuel Interface” is currently available for the following Vendors:
Fuelman – TRN85
Fuelman
Fuelforce
Phoenix AFC
Fuel Master
If your vendor does not appear on this list, we will need to quote a “Custom Interface” in addition to the Standard Interface to cover the additional development costs.
Tyler’s Form Library prices are based on delivering the specific form quantities listed below. Additional formats of forms listed below are extra. Custom forms are extra. Please note that
TylerForms requires the use of approved printers only. Contact Manager of TFP for list of approved printers.
Payroll Library Includes: 1 PR Check, 1 Direct Deposit, 1 Vendor from Payroll Check, 1 Vendor from Payroll Direct Deposit, W2, W2c and 1099R.
Financial Library Includes: 1 A/P Check, 1 EFT/ACH, 1 Purchase Order, 1099M, 1099INT, 1099S and 1099G.
General Billing Library Includes: 1 Invoice, 1 Statement, 1 General Billing Receipt and 1 Miscellaneous Receipt.
Optional Tyler Software & Related Services - not included in Totals
Description
Accounts Receivable
License
$6,600
Impl.
Days
3 @ $1,175
Impl.
Cost
$3,525
Consulting
Consulting
Data
Days
Conversion
Cost
1 @ $1,275
$1,275
n/a
Module
Total
Year One
Maintenance
$1,188
$11,400
Page 4 of 6
Optional Tyler Software & Related Services - not included in Totals
Description
License
$3,300
$4,000
$3,000
$2,200
n/a
Impl.
Days
1 @ $1,175
2 @ $1,175
2 @ $1,175
1 @ $1,175
n/a
Impl.
Cost
$1,175
$2,350
$2,350
$1,175
n/a
$19,100
9
$10,575
Contract Management
Employee Expense Reimbursement
General Billing
Standard Fuel Interface - SeeComments
TOTAL:
Consulting
Consulting
Data
Days
Conversion
Cost
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
n/a
n/a
$2,000
5
$6,375
Module
Total
$2,000
$5,750
$7,625
$6,625
$4,650
$2,000
Year One
Maintenance
$594
$720
$540
$396
n/a
$38,050
$3,438
Optional Other Services - not included in Totals
Description
Quantity
Estimated Travel for Optional
Tyler Forms General Billing Library - C
Unit
Price
1
1
Extended
Price
$8,000
$1,500
$8,000
$1,500
TOTAL:
$9,500
Optional Conversion - not included in Totals
Description
WO Opt 1 - Work Order Asset
Price
$2,000
$2,000
TOTAL:
Unless otherwise indicated in the Contract or Amendment thereto, pricing for optional items will be held for six (6) months from the Quote date or the
Effective Date of the Contract, whichever is later.
Customer Approval:
_______________________
Date:
_______________________
Print Name:
_______________________
P.O. #:
_______________________
All primary values quoted in US Dollars
Page 5 of 6
Discount Detail
Description
License
Accounting/GL/BG/AP
Applicant Tracking
Fixed Assets
HR Management
Inventory
Conversion Assistance
NTE Preliminary Contingency
Testing Assistance
Munis Office
Payroll w/ESS
Purchase Orders
Requisitions
Risk Management
TCM SE
TCM SE Disaster Recovery
Treasury Management
Tyler Forms Processing
Tyler GoDocs
Workflow Finance
Workflow HR
$29,000
$2,750
$7,700
$7,700
$7,150
n/a
n/a
n/a
n/a
n/a
n/a
$5,000
n/a
$16,100
$6,000
$7,700
$5,000
$6,000
$5,000
n/a
$14,000
n/a
$5,000
$5,000
$2,500
$7,500
$8,950
n/a
n/a
License License Maintenance Year One
Year One
Maintenance Maintenance
Discount
Net
Basis
Discount
Net
$8,700 $20,300
$5,220
$5,220
$0
$825
$495
$495
$1,925
$0
$2,310
$1,386
$1,386
$5,390
$0
$2,310
$1,386
$1,386
$5,390
$0
$2,145
$1,287
$1,287
$5,005
$0
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
$6,831
$0
n/a
$6,831
$1,500
$900
$900
$3,500
$0
n/a
$6,831
$0
n/a
$6,831
$4,830 $11,270
$2,898
$2,898
$0
$1,800
$1,080
$1,080
$4,200
$0
$2,310
$1,386
$1,386
$5,390
$0
$1,500
$900
$900
$3,500
$0
$1,800
$1,080
$1,080
$4,200
$0
$1,500
$900
$900
$3,500
$0
n/a
n/a
n/a
n/a
n/a
$4,200
$2,520
$2,520
$9,800
$0
n/a
$5,000
$0
n/a
$5,000
$1,500
$900
$900
$3,500
$0
$1,500
$1,500
$1,500
$3,500
$0
$750
n/a
n/a
$1,750
n/a
$2,250
$1,875
$1,875
$5,250
$0
$2,685
$1,611
$1,611
$6,265
$0
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
TOTAL: $148,050 $44,415 $103,635
$45,986
$27,324
Impl
Net
10 @ $1,175
1 @ $1,175
3 @ $1,175
6 @ $1,175
3 @ $1,175
n/a
n/a
n/a
20 @ $1,175
4 @ $1,175
n/a
1 @ $1,175
n/a
16 @ $1,175
2 @ $1,175
2 @ $1,175
3 @ $1,175
2 @ $1,175
1 @ $1,175
2 @ $1,175
4 @ $1,175
n/a
1 @ $1,175
n/a
n/a
2 @ $1,175
8 @ $1,175
3 @ $1,175
3 @ $1,175
Consulting
Net
5 @ $1,275
1 @ $1,275
1 @ $1,275
2 @ $1,275
1 @ $1,275
3 @ $1,275
n/a
n/a
n/a
n/a
n/a
n/a
n/a
2 @ $1,275
1 @ $1,275
1 @ $1,275
1 @ $1,275
1 @ $1,275
1 @ $1,275
n/a
n/a
n/a
1 @ $1,275
n/a
n/a
n/a
3 @ $1,275
n/a
n/a
$18,662
Page 6 of 6
ATTACHMENT 4
DRAFT FHRIS PROJECT AGREEMENT – FINAL
PADRE DAM MUNICIPAL WATER DISTRICT
PROFESSIONAL SERVICES AGREEMENT
This Agreement is made and entered into as of ____________, 2012 (“Effective Date”), by and
between the PADRE DAM MUNICIPAL WATER DISTRICT (hereinafter referred to as the “District”
and “Client”), organized and existing under the Municipal Water District Law of 1911, Water Code §
71000 et seq., and Tyler Technologies, Inc., a Delaware corporation (hereinafter referred to as
“Consultant” and “Tyler”).
RECITALS
A.
District is a public agency of the State of California and has issued a Request for Proposal
for a Financial and Human Resources Information System (FHRIS) dated November 21, 2011 (“RFP”),
to replace its existing legacy systems with a commercial off the shelf system that can be configured to
meet the District’s current requirements as described in this Agreement (hereinafter referred to as the
“Project”).
B.
Consultant has submitted a written response dated January 9, 2012 (“RFP Response”),
pursuant to which Consultant has proposed licensing certain of its MUNIS software to District and
providing services to District in connection with such software, including software configuration,
installation, support, data conversion and training of District staff.
C.
The parties desire by this Agreement to establish the terms for District to retain
Consultant to provide the software and services described herein.
AGREEMENT
NOW, THEREFORE, IT IS AGREED AS FOLLOWS:
1.
Contract Documents.
(a)
This Agreement shall serve as a master agreement which sets forth certain terms
and conditions between Consultant and District with respect to the Project. The specific terms and
performance criteria related to the implementation of the Project, the Project deliverables and the
respective obligations of Consultant and District are set forth in the following addenda to this Agreement
(collectively, the “Tyler Addenda”):
(i)
Software License Addendum;
(ii)
Professional Services Addendum;
(iii)
Maintenance Addendum;
(iv)
Third Party Services Addendum;
(v)
Tyler General Terms and Conditions Addendum;
(vi)
Client Support Addendum; and
1
(vii)
Travel Reimbursement Addendum.
(b)
The “Statement of Work” for the Project is attached hereto as Exhibit “A” and
sets forth the professional services to be provided by Consultant in connection with the configuration,
installation, implementation and verification of the Tyler Software Products (as defined in Section 1(d)
below) (collectively, the “Services”).
(c)
The fee schedule for the Project is attached hereto as Exhibit “B” and is referred
to herein as the “Investment Summary”. The Investment Summary sets forth a list of the Tyler software
products and related interfaces (collectively, the “Tyler Software Products”), 3rd party products, and
services, that are being provided by Consultant to District.
(d)
Attached as Exhibit “C” is an Adobe End User License Agreement that governs
the use of Adobe software embedded in the Tyler Forms Processing Tyler Software Products (“Adobe
Licnese”).
(e)
The “Contract Documents” shall include this Agreement and the exhibits thereto,
the Tyler Addenda and the attachments thereto, the RFP and the RFP Response. The term “Agreement”
shall refer to this Professional Services Agreement (and exhibits) and the Tyler Addenda (and
attachments). In the event of any conflict or ambiguity between the terms and conditions contained in the
various Contract Documents, such ambiguity shall be resolved in the following order of priority:
1.
Agreement;
2.
RFP Response (excluding Section 4.1); and
3.
RFP.
(f)
Defined terms which are not defined in this Agreement shall have the meaning
set forth in the Tyler Addenda. References to “this Agreement” shall include this Professional Services
Agreement (and exhibits) and the Tyler Addenda. References in the Tyler Addenda to the “PSA” shall
mean the main body of the Professional Services Agreement (and exhibits).
2.
Compensation.
(a)
The fees payable by the District for the products and Services shall be in
accordance with the fee schedule set forth in the Investment Summary. Total fees payable to Consultant
in connection with the completion of the Statement of Work shall in no event exceed $403,072 plus
additional fees or costs in connection with any change order as set forth in Section 3. Any fees or
reimbursable expenses in excess of such amount shall be borne by Consultant unless District has
authorized a written modification of the Statement of Work or as is otherwise allowable pursuant to this
Agreement. The foregoing cap shall not apply to annual maintenance fees, additional licenses, training or
other services which are subject to additional fees pursuant to the Contract Documents.
(b)
Consultant shall not be entitled to any reimbursement of costs and expenses
except as expressly set forth in this Agreement. Consultant will be reimbursed for travel expenses in
accordance with Consultant’s then-current Travel Policy (the current Travel Policy is in the Travel
Reimbursement Addendum), provided, however, that the aggregate amount of travel reimbursements by
District shall not exceed the approved travel budget of $65,600 without the prior written consent of
2
District, which consent shall not be unreasonably withheld provided that Consultant provides District
with written documentation of the reason for the excess cost. It is understood that to the extent that work
can be done remotely, the parties desire to reduce the cost and time incurred by travel.
(c)
Periodic payments shall be made by District within 30 days of receipt of an
invoice from Consultant which includes a detailed description of the work performed in accordance with
the following payment schedule:
i.
Tyler shall invoice District $25,908.75 upon the Effective Date. Such
amount equals 25% of the license fees for the Tyler Software Products.
ii.
Tyler shall invoice District $65,317.50 when Tyler has made the Tyler
Software Products available to District for downloading. Such sum
equals:
1.
50% of the license fees for the Tyler Software Products
($51,817.50)
2.
100% of the System Software license fees ($13,500)
iii.
Tyler shall invoice District the Hardware fees of $1,650 upon delivery of
the Secure Signature Hardware.
iv.
Tyler shall invoice District $9,531 upon installation of the Tyler
Software Products. Such sum equals:
1.
100% of the year one maintenance fee for Tyler Unlimited
District Access ($2,700); and
2.
100% of the year 1 OS/DBA Contract Services fee ($6,831).
v.
Tyler shall invoice the Project Planning Services fee of $5,000 upon
delivery of the Implementation Planning document in accordance with
mutually agreed specifications.
vi.
Tyler shall invoice District $25,908.75 upon the issuance of the notice of
acceptance as set forth in Section 3 of the Software License Addendum
or the date in the Statement of Work for the commencement of live use
of the Tyler Software Products, provided that such invoicing shall occur
no later than two (2) years after the Effective Date. In the event the live
date is delayed, and such delay is wholly attributable to Tyler’s action or
inaction inconsistent with it rights and responsibilities pursuant to this
Agreement, Client may delay a payment required pursuant to this section by an
amount of time equal to such delay. Such amount equals 25% of the Tyler
software license fees.
vii.
Except for the Project Planning Services fee, Tyler shall invoice District
fees for the Services actually provided on a monthly basis, subject to the
fee schedule that is set forth in the Investment Summary. Fees for
Services shall be based on actual time expended for a particular category
or task as set forth in the Investment Summary and in no event shall
3
District pay Consultant for time on a block basis, it being understood that
Consultant is responsible for the proper allocation of time by its
personnel in the completion of each category or task. Each Invoice shall
indicate the Services completed pursuant to the Statement of Work and
the specific category under which such Services are being billed as set
forth in the Investment Summary.
viii.
Tyler shall invoice the Year 1 Disaster Recovery fee for MUNIS
($6,831) upon receipt of District data.
ix.
Tyler will invoice the Year 1 Disaster Recovery fee for TCM SE
($5,000) upon first replication of images in TCM SE.
x.
Prices do not include travel expenses incurred in accordance with Tyler’s
then-current Business Travel Policy. Travel expenses are provided in the
Investment Summary. A detailed summary of Tyler’s current Business
Travel Policy is attached hereto as the Travel Reimbursement
Addendum.
xi.
Payment is due within thirty (30) days of the invoice date.
xii.
The year 1 Tyler software maintenance fees of $27,324 for the one (1)
year period commencing upon installation of the Tyler Software
Products are hereby waived. Subsequent annual Maintenance fees will
be due on the anniversary of the installation date of the Tyler Software
Products.
3.
Additional Work. If changes in the work seem merited by Consultant or the District, and
informal consultations with the other party indicate that a change is warranted, it shall be processed in the
following manner: a letter outlining the changes shall be forwarded to the District by Consultant with a
statement of estimated changes in fee or time schedule. An amendment to this Agreement shall be
prepared and executed by both parties before performance of such services, or the District will not be
required to pay for the changes in the scope of work. Such amendment shall not render ineffective or
invalidate unaffected portions of this Agreement.
4.
Maintenance of Records. Books, documents, papers, accounting records, and other
evidence pertaining to costs incurred shall be maintained by Consultant and made available at all
reasonable times during the contract period and for four (4) years from the date of final payment under the
contract for inspection by District. District shall give Consultant no less than five (5) business days
notice of a request to review records as set forth herein and such requests shall not be made more than
once annually.
5.
Time of Performance. Consultant shall perform its services in a prompt and timely
manner and shall commence performance in accordance with the Project schedule described in the
Statement of Work (“Project Schedule”). Consultant shall complete the services required hereunder in
accordance with the Project Schedule, subject to delays in performance as set forth in Section 6.
6.
This section intentionally left blank.
4
7.
Compliance with Law. Consultant shall comply with all applicable laws, ordinances,
codes and regulations of the federal, state and local governments which have jurisdiction over the work
performed by Consultant, including all laws applicable to work performed by employees of Consultant
while present in the State of California.
8.
Standard of Care. Consultant’s services will be performed in accordance with generally
accepted professional practices and principles and in a manner consistent with the level of care and skill
ordinarily exercised by members of the profession currently practicing under similar conditions.
9.
Assignment and Subcontracting. Consultant shall not assign, sublet, or transfer this
Agreement or any rights under or interest in this Agreement without the written consent of the District,
which may be withheld for any reason. Nothing contained herein shall prevent Consultant from
employing independent associates and subcontractors as Consultant may deem appropriate to assist in the
performance of services hereunder. A change of control as a result of the sale of a majority of the stock
of Consultant or a merger or consolidation of Consultant with any entity that becomes a successor in
interest to this Agreement as a matter of law shall not be deemed an assignment and shall not require the
consent of District provided that Consultant provides prompt written notice after any such change.
Consultant shall further have the right to assign this Agreement to an entity acquiring substantially all of
the assets of Consultant, provided that such entity assumes all obligations of Consultant hereunder.
10.
Independent Contractor. The Statement of Work shall be performed by Consultant or
under its supervision. Consultant will determine the means, methods and details of performing the
Statement of Work subject to the requirements of this Agreement and except for access to necessary
information, data, property and personnel of District as contemplated by the Statement of Work,
Consultant shall be responsible for providing all resources, software, equipment, tools or other items
necessary for performance of the Statement of Work in accordance with the warranty and standard of care
set forth herein. Consultant retains the right to perform similar or different services for others during the
term of this Agreement. In performing all of the Statement of Work, Consultant shall be, and at all times
is, acting and performing as an independent contractor with District, and not as a partner, coventurer, or
agent of District, and nothing contained herein shall be construed to be inconsistent with this relationship
or status. With respect to the Statement of Work to be performed under this Agreement, District and
Consultant agree that at all times, any personnel of Consultant shall remain the separate responsibility of
Consultant and no services performed by or on behalf of said personnel or sub-contractors shall create or
impute any employment relationship with District. With respect to the personnel of Consultant,
Consultant hereby acknowledges and agrees that it is solely responsible for the withholding and payment
of any sums ordinarily withheld from an employee, such as amounts for state and federal income taxes,
state disability insurance, social security, workers' compensation, or unemployment compensation for its
own employees. Notwithstanding the foregoing, while Consultant’s personnel are present at District
facilities, they shall comply with the reasonable policies of District and the direction of District personnel
with respect to matters of safety or security. Consultant shall be responsible for the negligent acts or
omissions of its personnel while present at a District facility. Consultant will not use subcontractors
without District’s advance written consent.
11.
Integration. This Agreement represents the entire understanding of District and
Consultant as to those matters contained herein, and supersedes and cancels any prior oral or written
understanding, promises or representations with respect to those matters covered hereunder. This
Agreement may not be modified or altered except in writing signed by both parties hereto. This is an
integrated Agreement.
5
12.
Insurance
(a)
Commercial General Liability
(i)
The Consultant shall take out and maintain, during the performance of all
work under this Agreement, in amounts not less than specified herein, Commercial General Liability
Insurance, in a form and with insurance companies as specified herein.
(ii)
Coverage for Commercial General Liability insurance shall be at least as
broad as the following:
(1)
Insurance Services Office Commercial General Liability
coverage (Occurrence Form CG 0001).
(iii)
Commercial General Liability Insurance must include coverage for the
following:
(1)
(2)
(3)
(4)
(5)
(6)
Bodily Injury and Property Damage
Personal Injury/Advertising Injury
Premises/Operations Liability
Products/Completed Operations Liability
Contractual Liability with respect to this Contract
Independent Consultants Coverage
(iv)
All such policies shall give Padre Dam Municipal Water District, the
Board and each member of the Board, its officers, employees, agents and District designated volunteers
insured status using ISO endorsement CG2010, CG2033, or equivalent.
(v)
The general liability program may utilize either deductibles or provide
coverage excess of a self-insured retention, subject to written approval by the District.
(b)
Automobile Liability
(i)
At all times during the performance of the work under this Agreement,
the Consultant shall maintain Automobile Liability Insurance for bodily injury and property damage
including coverage for vehicles used by Consultant in connection with the Project, in a form and with
insurance companies acceptable to the District.
(ii)
Coverage for automobile liability insurance shall be at least as broad as
Insurance Services Office Form Number CA 0001 covering automobile liability (Coverage Symbol 1, any
auto).
(iii)
The automobile liability program may utilize deductibles, but not a selfinsured retention, subject to written approval by the District.
(c)
Workers’ Compensation/Employer’s Liability
(i)
Consultant certifies that he/she is aware of the provisions of Section
3700 of the California Labor Code which requires every employer to be insured against liability for
6
workers’ compensation or to undertake self-insurance in accordance with the provisions of that code, and
he/she will comply with such provisions before commencing work under this Agreement.
(ii)
To the extent Consultant has employees at any time during the term of
this Agreement, at all times during the performance of the work under this Agreement, the Consultant
shall maintain full compensation insurance for all persons employed directly by him/her to carry out the
work contemplated under this Agreement, all in accordance with the “Workers’ Compensation and
Insurance Act,” Division IV of the Labor Code of the State of California and any acts amendatory thereof,
and Employer’s Liability Coverage in amounts indicated herein. Consultant shall require all subconsultants to obtain and maintain, for the period required by this Agreement, workers’ compensation
coverage of the same type and limits as specified in this section.
(d)
Professional Liability (Errors and Omissions)
At all times during the performance of the work under this Agreement the Consultant shall
maintain professional liability insurance, in a form and with insurance companies acceptable to the
District and in an amount indicated herein.
(e)
Minimum Policy Limits Required
(i)
The following insurance limits are required for the Agreement:
Combined Single Limit
Commercial General Liability
$1,000,000 per occurrence/ $2,000,000 aggregate
for bodily injury, personal injury, and property
damage
Automobile Liability
$1,000,000 per occurrence for bodily injury and property
damage
Employer’s Liability
$1,000,000 per occurrence
Professional Liability
$1,000,000 per claim and aggregate (errors and
omissions)
(f)
Evidence Required. Prior to execution of the Agreement, the Consultant shall
file with the District evidence of insurance from an insurer or insurers certifying to the coverage of all
insurance required herein. Such evidence shall include original copies of the ISO CG 2010 (or insurer’s
equivalent) signed by the insurer’s representative and Certificate of Insurance (Acord Form 25-S or
equivalent). All evidence of insurance shall be signed by a properly authorized officer, agent, or qualified
representative of the insurer and shall certify the names of the insured, any additional insureds, where
appropriate, the type and amount of the insurance, the location and operations to which the insurance
applies, and the expiration date of such insurance.
7
(g)
Policy Provisions Required
(i)
If any of the required coverage expires during the term of this
Agreement, the Contractor shall deliver or cause to be delivered renewal certificate(s) including the
General Liability Additional Insured Endorsement to the District promptly upon request by District .
(ii)
The retroactive date (if any) of each policy is to be no later than the
effective date of this Agreement. Consultant shall maintain such coverage continuously for a period of at
least three years after the completion of the work under this Agreement. Consultant shall purchase a one
(1) year extended reporting period A) if the retroactive date is advanced past the effective date of this
Agreement; B) if the policy is cancelled or not renewed; or C) if the policy is replaced by another claimsmade policy with a retroactive date subsequent to the effective date of this Agreement.
(h)
Qualifying Insurers
(i)
All policies required shall be issued by acceptable insurance
companies, as determined by the District, which satisfy the following minimum requirements:
(ii)
Insurance carriers shall have a current A.M. Best rating of not less than
“A-” policyholder’s rating and a financial rating of not less than “Class VII,” unless otherwise approved
by the District.
(i)
Additional Insurance Provisions
(i)
The foregoing requirements as to the types and limits of insurance
coverage to be maintained by Consultant, and any approval of said insurance by the District, is not
intended to and shall not in any manner limit or qualify the liabilities and obligations otherwise assumed
by the Consultant pursuant to this Agreement, including but not limited to, the provisions concerning
indemnification.
(ii)
If at any time during the life of the Agreement, the Consultant fails to
maintain in full force any insurance required by the Agreement documents, the District may terminate this
Agreement.
(iii)
All Commercial General Liability and Automobile Liability policies
shall give Padre Dam Municipal Water District, the Board and each member of the Board, its officers,
employees, agents and District designated volunteers additional insured status using ISO endorsement
CG20 10 04 plus CG20 37 10 04, or equivalent.
13.
Indemnification and Limitation on Liability.
(a)
Indemnity by Consultant. To the fullest extent permitted by law, Consultant shall
defend, indemnify and hold the District, its Board, members of the Board, employees, and authorized
volunteers (collectively, the “Indemnified Parties”) free and harmless from any and all direct and third
party claims, demands, causes of action, costs, expenses, liability, loss, damage or injury of any kind, in
law or equity, to property or persons, including wrongful death, in any manner arising out of, pertaining
to, or incident to any alleged negligent acts, errors or omissions, recklessness or willful misconduct of
Consultant, its officials, officers, employees, consultants or agents in connection with the performance of
this Agreement, including, without limitation, the payment of all actual damages, expert witness fees and
8
attorneys’ fees and other related costs and expenses, including for any final judgment or settlement, for
such amount as has been apportioned blame to Consultant by the court or tribunal or as agreed to in a
settlement executed by both parties.
(b)
Defense of Third Party Claims. Promptly following receipt of any written claim
or legal proceeding asserted by a person or entity which is not a party to this Agreement (a “Third Party
Claim”) that is subject to indemnification by Consultant pursuant to subsection (a) above, the Indemnified
Parties shall notify Consultant of such claim in writing. Consultant shall have a period of 30 days (or
such lesser period as may be required to timely respond to a Third Party Claim) following the receipt of
such notice to assume the defense thereof and Consultant shall thereafter undertake and diligently pursue
the defense of the Third Party Claim. Consultant shall reimburse Indemnified Parties for any legal
expense reasonably incurred by Indemnified Parties to timely respond to a Third Party Claim prior to
Consultant assuming the defense thereof. Consultant shall not consent to entry of judgment or enter into
any settlement agreement, without the consent of the Indemnified Parties, which does not include a
complete and unconditional release of the Indemnified Parties or which imposes injunctive or other
equitable relief against the Indemnified Parties. The Indemnified Parties shall be entitled to participate in,
but not control, the defense thereof, with counsel of their choice and at their own expense. If Consultant
fails to assume and diligently pursue the defense of such Third Party Claim, the Indemnified Parties may
defend against such Third Party Claim in such manner as they may deem appropriate, including without
limitation settlement thereof on such terms as the Indemnified Parties may deem appropriate, and to
pursue such remedies as may be available to the Indemnified Parties against Consultant. Notwithstanding
the foregoing, the Indemnified Parties shall not consent to entry of a judgment or enter into any settlement
agreement, without the consent of Consultant, which does not include a complete and unconditional
release of Consultant.
(c)
Limitations on Liability. The aggregate liability of the parties with respect to the
obligations of District and Consultant as set forth in this Agreement shall be limited as follows:
(i)
EXCEPT FOR DIRECT DAMAGES ARISING OUT OF (1) THE
CONSULTANT’S INTENTIONAL MISREPRESENTATION, GROSS NEGLIGENCE OR WILLFUL
MISCONDUCT, (2) CONSULTANT’S INDEMNIFICATION OBLIGATIONS PURSUANT TO
Section 13(A) INFRA OR (3) ANY INFRINGEMENT CLAIM FOR WHICH DISTRICT IS ENTITLED
TO INDEMNITY PURSUANT TO SECTION 5 OF THE SOFTWARE LICENSE ADDENDUM,
BOTH PARTIES AGREE THAT THE CONSULTANT’S LIABILITY (UNDER ANY CLAIM,
INLCUIDNG BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE), IF ANY, FOR ANY DAMAGES RELATING TO PERFORMANCE
OFANY OTHER OBLIGATION UNDER THIS AGREEMENT SHALL NOT EXCEED THE FEES
PAID TO CONSULTANT BY DISTRICT IN CONNECTION WITH THE PROJECT.
(ii)
THE LIABILITY OF CONSULTANT TO PAY ANY CLAIM FOR
DAMAGES OR INDEMNITY UNDER THIS AGREEMENT SHALL BE REDUCED TO THE
EXTENT THAT SUCH CLAIM IS ACTUALLY PAID BY AN INSURANCE CARRIER OF
CONSULTANT.
(iii)
IN ADDITION TO THE FOREGOING NEITHER PARTY SHALL BE
LIABLE FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR OTHER DAMAGES
OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST REVENUE OR LOSS OF PROFITS,
EVEN IF SUCH OTHER PARTY HAS BEEN ADVISED OF THE LIKELIHOOD OF THE
OCCURRENCE OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF
9
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
(d)
Survival. The terms of this Section 13 shall survive the termination of this
Agreement and/or the License Agreement for any reason.
14.
This section intentionally left blank.
15.
Verification of Employment Eligibility. For the duration of this Agreement, Consultant
agrees to use the Social Security Number Verification Service (SSNVS) for all existing employees and all
new employees hired by the Consultant.
16.
Escalation and Arbitration
(a)
Before either party refers a dispute for resolution through mediation, arbitration
or litigation, any dispute arising under this Agreement or the License Agreement, including, without
limitation, all disputes relating in any manner to the performance or enforcement of this Agreement and
the License Agreement shall be first referred to either an executive level employee of Consultant and to
the General Manager of District (together, the “Managers”). The Managers shall discuss with each other
the issues related to the dispute at least twice and, if no resolution is possible, then either five (5) days
following the second discussion or twenty (20) days following the first discussion (whichever is sooner)
either party shall have the right to pursue arbitration to resolve the dispute.
(b)
Nothing in this Section 16 will prevent a party from applying to a federal or state
court of competent jurisdiction to obtain injunctive relief pending resolution of the dispute through the
dispute resolution procedures set forth herein.
17.
Laws, Venue, and Attorneys’ Fees. This Agreement shall be interpreted in accordance
with the laws of the State of California. If any action is brought to interpret or enforce any term of this
Agreement, including arbitration of disputes or any award arising therefrom, the action shall be brought in
a state or federal court situated in the County of San Diego, State of California. The prevailing party in
any action brought in connection with this Agreement shall be entitled to an award of its reasonable
attorney’s fees and costs.
18.
Termination or Abandonment
(a)
District has the right to terminate or abandon any portion or all of the work under
this Agreement by giving thirty (30) calendar days written notice to Consultant. In such event, District
shall be entitled to possession of all deliverables which are included within the Services as set forth in the
Statement of Work and that have been completed and paid for prior to the date of termination, as well as
delivery of all user guides, manuals and other standard documentation for Tyler Software Products for
which the license fees have been paid by District.. District shall pay Consultant the applicable fees for
all products actually delivered or Services rendered, plus expenses, prior to termination. District shall
not be liable for any costs other than the charges or portions thereof which are specified herein.
Consultant shall not be entitled to payment for unperformed services, and shall not be entitled to damages
or compensation for termination of work. Payment disputes will be subject to the dispute resolution
process set forth in Section 16. Tyler Software Products and other deliverables shall remain subject to
the ownership provisions and license terms set forth in the Tyler Addenda.
10
(b)
Consultant may terminate its obligation to provide further services under this
Agreement upon thirty (30) calendar days’ written notice to District only in the event of a material failure
by District to perform in accordance with the terms of this Agreement through no fault of Consultant,
which failure is not cured during the notice period.
(c)
Delays in Performance.
(i)
Neither District nor Consultant shall be considered in default of this
Agreement for delays in performance caused by circumstances beyond the reasonable control of the nonperforming party. For purposes of this Agreement, such circumstances include but are not limited to,
abnormal weather conditions; floods; earthquakes; fire; epidemics; war; riots and other civil disturbances;
strikes, lockouts, work slowdowns, and other labor disturbances; sabotage or judicial restraint.
(ii)
Should such circumstances occur, the non-performing party shall, within
a reasonable time of being prevented from performing, give written notice to the other party describing
the circumstances preventing continued performance and the efforts being made to resume performance
of this Agreement.
(iii)
In addition, District acknowledges that the implementation of the Tyler
Software Products is a cooperative process requiring the time and resources of District personnel. District
shall, and shall cause District personnel to, use all reasonable efforts to cooperate with and assist Tyler as
may be reasonably required to meet the Project deadlines and other milestones agreed to by the parties for
implementation as set forth in the Statement of Work, as the same may be modified or extended from
time to time with the mutual agreement of the parties. Tyler shall not be liable for failure to meet such
deadlines and milestones when such failure is due to a force majeure event pursuant to Section 18(c)(i) or
to the failure by District personnel to provide such cooperation and assistance (either through action or
omission) following written notice from Tyler that District has failed to timely perform as required of
District (including its employees) pursuant to the Statement of Work.
(iv)
Either party will have the right to terminate this Agreement if Force
Majeure suspends performance of scheduled tasks by one or more parties for a period of one hundredtwenty (120) or more days from the scheduled date of the task. This paragraph will not relieve Client of
its responsibility to pay for services and goods provided to Client and expenses incurred on behalf of
Client prior to the effective date of termination.
19.
Organization. Consultant shall assign a Project Manager for the Project who shall have
primary responsibility to act on behalf of Consultant in connection with carrying out the Services set forth
in the Statement of Work and coordinate with District personnel. Consultant will use its best efforts not
to remove or reassign personnel who have been assigned to the Project. If the District is unhappy with the
Project Manager assigned, the Consultant will be required to provide a replacement reasonably acceptable
to the District, provided that any such request will result in Consultant being permitted, without penalty of
any kind, to a reasonable amount of additional time to perform its obligations under this Agreement
proportional to the amount of time required to assign a suitable replacement. In no event shall this
additional time exceed two (2) weeks or result in additional cost to the District.
20.
Limitation of Agreement. This Agreement is limited to and includes only the software,
deliverables and services which are described herein.
11
21
Notice. Any notice required or permitted to be given to any party to this Agreement shall
be given in writing and shall be delivered personally or sent by commercial overnight courier to the
appropriate address set out below. Any notice given by email or facsimile shall not be effective until
notice is properly given in accordance with the foregoing. Any such notice shall be conclusively deemed
to have been given and received on the day on which it is delivered. The proper address for notice in the
case of the Consultant, is:
TYLER TECHNOLOGIES, INC.
1 Cole Haan Drive
Yarmouth, ME 04096
Attention:
Contract Manager
Telephone:
_____________________
and in the case of the District, is:
P.O. Box 719003
Santee, California 92072-9003
Attention:
Karen Jassoy, Finance Director
Telephone:
(619) 258-4616
Each party may change its address respecting notice, by issuing notice to the other party
in the manner described in this section.
22
Third Party Rights. Nothing in this Agreement shall be construed to give any rights or
benefits to anyone other than the District and the Consultant.
23
Severability. The unenforceability, invalidity or illegality of any provision(s) of this
Agreement shall not render the provisions unenforceable, invalid or illegal.
24
Obligations Subject to Applicable Laws. Consultant hereby acknowledges and agrees
that District is a public agency which is subject to certain requirements and limitations. This Agreement
and the obligations of District hereunder are subject to all applicable federal, state and local laws, rules,
and regulations, as currently written or as they may be amended from time to time.
[SIGNATURES ON FOLLOWING PAGE]
12
IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written
above.
By:
__________________________________
Allen Carlisle
General Manager
APPROVED AS TO FORM:
_________________________________
Paula de Sousa
General Counsel
TYLER TECHNOLOGIES, INC.
By:
__________________________________
Name: __________________________________
Title: __________________________________
13
SOFTWARE LICENSE ADDENDUM
1.
License Grant.
(a)
Upon the Effective Date, Tyler hereby grants to Client a non-exclusive, non-transferable,
royalty-free, revocable license to use the Tyler Software Products and Tyler user guides provided in or
with the Tyler Software Products (“User Guides”) for Client's internal business purposes only and
otherwise subject to the terms and conditions of this Agreement. This license is revocable by Tyler if
Client fails to timely pay the license fees set forth in the Investment Summary in full.Upon Client's
payment in full for the Tyler Software Products, this license will become irrevocable, subject to the
restrictions on use and other terms set forth in this Agreement, provided, however, that in no event shall
Tyler have the right to terminate the licenses to use the Tyler Software Products following payment of the
license fees by District. Tyler’s remedy for a breach of the terms of use set forth in this Agreement
following payment in full shall be to enforce its legal and equitable rights under this Agreement and seek
damages for any such breach.
(b)
Tyler shall retain ownership of, including all intellectual property rights in and to, the
Tyler Software Products and User Guides.
(c)
The Tyler Software Products are not licensed to perform functions or processing for
subdivisions or entities that were not disclosed to Tyler prior to the Effective Date.
(d)
The right to transfer the Tyler Software Products to a replacement hardware system is
included in this Agreement. Client shall pay Tyler for the cost of new media or any required technical
assistance to accommodate the transfer. Client shall provide advance written notice to Tyler of any such
transfer.
(e)
Client acknowledges and agrees that the Tyler Software Products and User Guides are
proprietary to Tyler and have been developed as trade secrets at Tyler's expense. Client shall use best
efforts to keep the Tyler Software Products and User Guides confidential and to prevent any misuse,
unauthorized use or unauthorized disclosure of the Tyler Software Products or User Guides by any party.
(f)
The Tyler Software Products may not be modified by anyone other than Tyler. If Client
modifies the Tyler Software Products without Tyler's prior written consent, Tyler's obligations to provide
maintenance services on, and the warranty for, the Tyler Software Products will be void. Client shall not
perform decompilation, disassembly, translation or other reverse engineering on the Tyler Software
Products.
(g)
Client may make copies of the Tyler Software Products for archive purposes only. Client
shall repeat any and all proprietary notices on any copy of the Tyler Software Products. Client may make
copies of the Tyler User Guides for internal use only.
(h)
Tyler maintains an escrow agreement with an escrow services company under which
Tyler places the source code of each major release of the Tyler Software Products. At Client's request,
Tyler will add Client as a beneficiary to such escrow agreement. Client will pay the annual beneficiary
fee (currently $700) directly to the escrow services company and is solely responsible for maintaining its
status as a beneficiary.
Software License Addendum – Page 1
(i)
In the event Client acquires from Tyler any edition of Tyler Content Manager software
other than Enterprise Edition, the license for Content Manger is restricted to use with Tyler applications
only. If Client wishes to use Tyler Content Management software with non-Tyler applications, Client
must purchase or upgrade to Tyler Content Manager Enterprise Edition.
2.
License Fees. Client agrees to pay Tyler, and Tyler agrees to accept from Client as payment in
full for the license granted herein, the software license fees set forth in the Investment Summary.
3.
Verification of the Tyler Software Products. Consultant shall notify District when the
configuration and installation of the Tyler Software Products has been completed and the Tyler Software
Products and Third Party Products are ready for final testing prior to live use pursuant to Section 4.5.6 of
the Statement of Work. Such testing shall provide verification that the Tyler Software Products and Third
Party Products are fully operational and performing in substantial conformity with the specifications set
forth in this Agreement and provide the features, functionality and specifications of the Tyler Software
Products as described in the RFP Response and the Tyler user documentation. In the event that testing
demonstrates that there is a material deviation of the Tyler Software Products or the Third Party Products
from the foregoing performance characteristics, Consultant shall remedy such deviation in accord with the
warranty provisions of this Agreement. Upon confirmation that the Tyler Software Products and Third
Party Products are performing as required herein, District shall provide Consultant with a notice of
acceptance certifying that the Tyler Software Products are ready to “go-live”.
4.
Limited Warranty. For the purposes of this Agreement, a “Defect” is defined as a failure of the
Tyler Software Products to substantially conform to the then-current Tyler User Guides and the functional
descriptions of the Tyler Software Products in Tyler's RFP Response. In the event of a conflict between
the aforementioned documents, the functional descriptions of the Tyler Software Products in Tyler's RFP
Response shall control until the applicable Tyler Software Product is accepted for live use pursuant to
Section 3 above, not to exceed two (2) years from the Effective Date; thereafter the then-current User
Guide shall control over the functional descriptions of the Tyler Software Products in Tyler's RFP
Response in the event of conflict. A Tyler Software Product is “Defective” if it contains a Defect. For as
long as Tyler is providing services under the Maintenance Addendum, Tyler warrants that the Tyler
Software Products will not contain Defects. If the Tyler Software Products do not perform as warranted,
Tyler will use reasonable efforts, consistent with industry standards, to cure the Defect in accordance with
Tyler’s then-current support call process (Tyler’s current support call process is set forth as the Client
Support Addendum). Should Tyler be unable to cure the Defect or provide a replacement product, Client
will be entitled to a refund of the license fee paid for the Defective Tyler Software Product, as depreciated
on a straight-line basis over a seven (7) year period commencing on the Effective Date, which will be
Client’s sole remedy should Tyler be unable to cure the Defect or provide a replacement product. The
foregoing notwithstanding, Tyler shall not prorate a refund issued pursuant to this section if the Client is
entitled to the refund within two (2) years of the Effective Date.
5.
Intellectual Property Infringement Indemnification.
(a)
Tyler’s Obligations. Tyler shall defend and indemnify Client against any claim by an
unaffiliated third party of this Agreement that a Tyler Software Product, if used within the scope of this
Agreement, directly infringes that party's registered United States patent, copyright or trademark issued
and existing as of the Effective Date or as of the distribution date of a release to the Tyler Software
Product, and will pay the amount of any resulting adverse final judgment issued by a court of competent
jurisdiction or of any settlement made by Tyler in writing.
(b)
Client’s Obligations. Tyler obligations in this section are contingent on the Client
performing all of the following in connection with any claim as described herein:
(i)
(ii)
with the claim; and
Promptly notifies Tyler in writing of any such claim;
Gives Tyler reasonable cooperation, information, and assistance in connection
(iii)
Consents to Tyler's sole control and authority with respect to the defense,
settlement or compromise of the claim, provided, however, that Tyler shall not enter into any settlement
or compromise that does not provide for a complete release of Client from any liability in connection with
the claim.
(c)
Exceptions to Tyler’s Obligations. Tyler will have no liability hereunder if the claim of
infringement or an adverse final judgment rendered by a court of competent jurisdiction results from:
(i)
Client's use of a previous version of a Tyler Software Product and the claim
would have been avoided had Client used the current version of the Tyler Software Product;
(ii)
provided by Tyler;
Client's combining the Tyler Software Product with devices or products not
(iii)
Use of a Tyler Software Product in applications, business environments or
processes for which the Tyler Software Product was not designed or contemplated, and where use of the
Tyler Software Product outside such application, environment or business process would not have given
rise to the claim;
(iv)
Corrections, modifications, alterations or enhancements that Client made to the
Tyler Software Product and such correction, modification, alteration or enhancement is determined by a
court of competent jurisdiction to be a contributing cause of the infringement; or
(v)
Client's employees.
Use of the Tyler Software Product by any person or entity other than Client or
(vi)
Client’s continued use of the infringing Tyler Software Product after use of such
product is enjoined or otherwise prohibited pursuant to the order of a federal or state court having
jurisdiction over use of the product by District.
(d)
Remedy.
(i)
In the event a Tyler Software Product is, by a court of competent jurisdiction,
finally determined to be infringing or its use by Client is enjoined, Tyler will promptly and diligently, at
its election, provide the following remedy:
(1)
Procure for Client the right to continue using the infringing Tyler
(2)
becomes non-infringing; or
Modify or replace the infringing Tyler Software Products so that it
Software Products;
(3)
If options 1 and 2 are not possible notwithstanding the diligent and
commercially reasonable efforts of Tyler to provide such remedies, terminate Client's license for the
infringing Tyler Software Product and refund to Client the license fee and services fees paid for the
infringing Tyler Software Product, as depreciated on a straight-line basis over a seven (7) year period
commencing on the Effective Date. The foregoing notwithstanding, if a refund is paid as required herein,
Tyler shall not prorate the refund if occurring within two (2) years of the Effective Date.
(ii)
The foregoing states Tyler's entire liability and Client's sole and exclusive
remedy with respect to the subject matter hereof.
PROFESSIONAL SERVICES ADDENDUM
1.
Services. Tyler shall provide the Services set forth in the Investment Summary (and as further
detailed in the Statement of Work) for the fees that have been set forth in the Investment Summary,
including Consulting, Training, Conversion, and other miscellaneous Services. Any change in the scope
of Services shall require a change order pursuant to Section 3 of the PSA, subject to termination in
accordance with Section 18 of the PSA.
2.
Professional Services Fees.
(a)
Client shall pay the fees for the Services as set forth in the Investment Summary on the
basis of actual time spent in accordance with the “not to exceed” amount set forth in Section 2(a) of the
PSA, subject to any approved changes in the fees pursuant to Section 3 of the PSA.
(b)
In the event that Client elects to have Tyler perform verification services, such services
will be billable to Client at the rate for Training services set forth in the Investment Summary.
(c)
Payment is due within thirty (30) calendar days of invoice receipt.
(d)
Subject to Section 2(b) of the PSA, expenses will be billed in accordance with the thencurrent Tyler Travel Policy (the current travel policy is shown in the Travel Reimbursement Addendum).
Copies of receipts will be provided on an exception basis at no charge. Receipts for mileage and
miscellaneous items less than five dollars ($5) are not available. Tyler shall provide receipts for all nonper diem expenses, if requested, at a cost of $25 per week of onsite services.
(e)
Implementation days and Consulting days consist of eight (8) hours of service per day.
Notwithstanding that services have been budgeted on a per day basis and that invoices may reflect the
billing of services on that basis pursuant to the Investment Summary, Client will not be billed for a full
day or half day of services unless all of the time reflected by such full day or half day has actually been
provided.
(f)
Any services in the Investment Summary which have been identified as a “contingency”
may only be implemented and billed with the prior written consent of District, which consent shall not be
unreasonably withheld by District provided that Consultant provides District with written documentation
of the task for which such contingency will be used and the reason that additional time is required.
3.
Additional Services.
(a)
Training (priced at $1,175 per day) and/or consulting (priced at $1,275 per day) services
utilized in excess of those set forth in the Investment Summary and additional related services not set
forth in the Investment Summary will be billed at Tyler's then-current rates. Notwithstanding the
foregoing, Tyler will guarantee said training and consulting rates at the rates listed in the Investment
Summary for the duration of the implementation, not to exceed eighteen (18) months from the Effective
Date.
(b)
Programming and/or interface quotes are estimates based on Tyler’s understanding of the
specifications supplied by Client. In the event Client requires additional work performed above the
specifications provided, Tyler will submit to Client an amendment containing an estimate of the charges
Software Services Addendum – Page 1
for the additional work. Client will have thirty (30) calendar days from the date the estimate is provided
to approve the amendment.
4.
Cancellation. In the event Client unilaterally cancels scheduled Services less than two (2) weeks
in advance, Client is liable to Tyler for (i) all non-refundable expenses incurred by Tyler on Client's
behalf; and (ii) daily fees associated with the canceled services if Tyler is unable to re-assign its
personnel, provided, however, that such expenses and fees shall not be applicable if the parties have
agreed on a change in the schedule of Services as set forth in the Statement of Work, it being understood
that the parties shall use their best efforts to efficiently schedule the Services. The foregoing
notwithstanding, Client shall not be liable for such charges if the cancellation is solely caused by Tyler’s
failure to perform under this Agreement.
5.
Services Warranty. Tyler warrants that it shall perform all of the Services in a professional,
workmanlike manner, consistent with industry standards and in compliance with the requirements of the
Statement of Work. In the event Tyler provides Services that do not conform to this warranty, Tyler will
re-perform the Services at no additional cost to Client.
Software Services Addendum – Page 2
SOFTWARE MAINTENANCE ADDENDUM
1.
Scope of Agreement. Client agrees to purchase and Tyler agrees to provide maintenance services
for the Tyler Software Products in accordance with the following terms and conditions.
2.
Term of Agreement. This Maintenance Agreement is effective on installation of the Tyler
Software Products and will remain in force for an initial one (1) year term, which will renew
automatically for additional one (1) year terms at Tyler’s then-current Maintenance fees unless terminated
in writing by either party at least fifteen (15) days prior to the end of the then-current term. The foregoing
notwithstanding, increases to the annual Maintenance fees for the Tyler Software Products set forth in
Exhibit 1 will accord with the following schedule:
Year Two – Zero percent (0%) increase over unwaived Year One annual Maintenance fees;
Year Three – Three percent (3%) increase over Year Two annual Maintenance fees;
Year Four – Five percent (5%) increase over Year Three annual Maintenance fees; and
Year Five – Five percent (5%) increase over Year Four annual Maintenance fees.
3.
Payment.
(a)
Maintenance fees will be invoiced by Tyler annually in advance. Tyler shall provide
Client with not less than forty-five (45) days written notice of any change in annual Maintenance fees.
(b)
Additional Charges. Any maintenance services performed by Tyler for Client which are
not covered by this Maintenance Agreement, as set forth in Section C(5), including materials and
expenses, will be billed to Client at Tyler's then current rates.
(c)
Tyler reserves the right to suspend maintenance services if Client fails to pay undisputed
Maintenance fees within sixty (60) calendar days of the due date. Tyler shall reinstate maintenance
services upon Client's payment of all past due Maintenance fees, including all such fees for the periods
during which services were suspended.
4.
Maintenance Services Terms and Conditions. For as long as a current Maintenance Agreement is
in place, Tyler shall:
(a)
In a professional, good and workmanlike manner, perform its obligations in accordance
with Tyler’s then-current support call process (Tyler’s current support call process is set forth in the
Client Support Addendum) in order to conform the Tyler Software Products to the applicable warranty
under this Agreement. If Client modifies the Tyler Software Products without Tyler's prior written
consent, Tyler's obligations to provide maintenance services on and warrant the Tyler Software Products
will be void. The foregoing notwithstanding, Tyler will not reduce is standard support hours or materially
alter the stated procedure for delivery of support services found in the Client Support Addendum for two
(2) years from the Effective Date.
(b)
Provide telephone support on the Tyler Software Products. Tyler personnel shall accept
telephone calls during the hours set forth in Exhibit 3 - Support Call Process.
(c)
Continuously maintain a master set of the Tyler Software Products on appropriate media,
a hardcopy printout of source code to the Tyler Software Products, and Tyler User Guides.
Maintenance Addendum – Page 1
(d)
Maintain personnel that are appropriately trained to be familiar with the Tyler Software
Products in order to provide maintenance services.
(e)
Provide Client with all releases Tyler makes to the Tyler Software Products that Tyler
makes generally available without additional charge to customers possessing a current Tyler annual
Maintenance Agreement. Third Party Products and installation, Consulting and Training services related
to the new releases will be provided to Client at Tyler’s then-current rates. Client acknowledges and
agrees that a new release of the Tyler Software Products is for implementation in the Tyler Software
Products as they exist without Client customization or modification.
(f)
Support prior releases of the Tyler Software Products in accordance with Tyler’s thencurrent release life cycle policy.
5.
Limitations and Exclusions. Maintenance fees do not include installation or implementation of
the Tyler Software Products, onsite support (unless Tyler cannot remotely correct a defect in a Tyler
Software Product), application design, other consulting services, support of an operating system or
hardware, and support outside Tyler's normal business hours.
6.
Client Responsibilities.
(a)
Client shall provide, at no charge to Tyler, full and free access to the Tyler Software
Products; working space; adequate facilities within a reasonable distance from the equipment; and use of
machines, attachments, features, or other equipment necessary to provide maintenance services set forth
herein. Notwithstanding the foregoing, Tyler acknowledges that unless required or requested by District,
the maintenance of the Tyler Software Products will be conducted remotely without the use of District
resources as contemplated in sub-section (b).
(b)
Tyler currently utilizes “Go To Assist” as a secure commercial PC to PC remote
connectivity tool to provide remote maintenance services. Client shall maintain for the duration of the
Agreement a high-speed Internet connection capable of connecting to Client's PC's and server. Tyler
strongly recommends that Client also maintain a modem or VPN for backup connectivity purposes.
Tyler, at its option, will use the connection to assist with problem diagnosis and resolution. Tyler shall
comply with the reasonable security measures and policies of Client with respect to access to its PC’s and
server and in no event shall Tyler permit any malware, virus or tracking software to be installed or
introduced as a result of such access.
7.
Limitation of Liability. In no event shall Tyler be liable for special, indirect, incidental,
consequential, or exemplary damages, including, without limitation, any damages resulting from loss of
use, loss of data, interruption of business activities, or failure to realize savings arising out of or in
connection with the provision or quality of maintenance services or use of the Tyler Software Products.
Tyler's liability for damages and expenses arising out of this Maintenance Agreement, whether based on a
theory of contract or tort, including negligence and strict liability, will be limited to the Maintenance fees
paid to Tyler during the twelve (12) months prior to the claim. Such Maintenance fees reflect and are set
in reliance upon this limitation of liability.
Maintenance Addendum – Page 2
THIRD PARTY PRODUCT ADDENDUM
1.
Agreement to License or Sell Third Party Products. For the price set forth in the Investment
Summary, Tyler agrees to license or sell and deliver to Client, and Client agrees to accept from Tyler the
System Software and Hardware set forth in the Investment Summary (collectively, the “Third Party
Products”).
2.
License of System Software.
(a)
Upon Client's payment in full of the System Software fees, Tyler shall grant to Client and
Client shall accept from Tyler a non-exclusive, nontransferable, non-assignable license to use the System
Software and related documentation for Client's internal business purposes, subject to the terms and
conditions set forth herein.
(b)
The developer of the System Software (each a “Developer,” collectively “Developers”)
shall retain ownership of the System Software.
(c)
The right to transfer the System Software to a replacement hardware system is governed
by the Developer. The cost for new media or any required technical assistance to accommodate the
transfer would be billable charges to Client. Client shall provide advance written notice to Tyler of any
such transfer.
(d)
Client acknowledges and agrees that the System Software and related documentation are
proprietary to the Developer and have been developed as trade secrets at the Developer's expense. Client
shall use best efforts to keep the System Software and related documentation confidential and to prevent
any misuse, unauthorized use, or unauthorized disclosure of the System Software and related
documentation by any party.
(e)
Client shall not perform decompilation, disassembly, translation or other reverse
engineering on the System Software.
(f)
Client may make copies of the System Software for archive purposes only. Client shall
repeat any and all proprietary notices on any copy of the System Software. Client may make copies of the
documentation accompanying the System Software for internal use only.
3.
Delivery. Unless otherwise indicated in the Investment Summary, the prices for Third Party
Products include costs for shipment while in transit from the Developer or supplier to Client.
4.
Installation and Acceptance. Unless otherwise noted in the Investment Summary, the Tyler
Software Product installation fee includes installation of the Third Party Products. Upon completion of
installation, Client will obtain from Tyler a certification of completion, or similar document, which will
constitute Client's acceptance of the Third Party Products. Except for Tyler’s warranty obligations set
forth in this Addendum, acceptance by Client will be final and conclusive except for latent defect, fraud,
and a gross mistake as amount to fraud.
5.
Site Requirements. Client shall provide a suitable environment, location and space for the
installation and operation of the Third Party Products; sufficient and adequate electrical circuits for the
Third Party Products; and installation of all required cables.
Third Party Product Addendum – Page 1
6.
Warranties.
(a)
Tyler warrants that the Third party Products provided by Tyler to Client and listed in the
Investment Summary upon the Effective Date shall, when installed, will provide the functionality that is
set forth in the Statement of Work and RFP Response. Additionally, Tyler warrants that, provided Client
timely pays maintenance fees for Tyler Unlimited Client Access, the Tyler Unlimited Client Access
software will operate as set forth in the Statement of Work and RFP response.
(b)
Software.
Tyler is authorized by each Developer to grant licenses or sublicenses to the System
(c)
Tyler warrants that each System Software product will be new and unused, and if Client
fully and faithfully performs each and every obligation required of it under this Third Party Product
Agreement, Client's title or license to each System Software product will be free and clear of all liens and
encumbrances arising through Tyler.
(d)
Client acknowledges and agrees that Tyler is not the manufacturer of the Third Party
Products. As such, Tyler does not warrant or guarantee the condition or operating characteristics of the
Third Party Products. Tyler hereby grants and passes through to Client any warranty adjustments that
Tyler may receive from the Developer or supplier of the Third Party Products.
7.
Maintenance.
(a)
In the event Client elects not to purchase through Tyler maintenance services on the
System Software, it will be the responsibility of Client to repair and maintain the System Software and
purchase enhancements as necessary after acceptance.
(b)
In the event Client elects to purchase through Tyler maintenance services on the System
Software, Tyler will ensure that the Third Party Product operates properly in connection with the Tyler
Software Products and will facilitate resolution of a defect in a System Software product with the
Developer.
(c)
In the event the Developer charges a fee for future System Software release(s) and Client
desires to apply such releases, then Client will be required to pay such fee.
8.
Limitation of Liability. In no event shall Tyler be liable for special, indirect, incidental,
consequential, or exemplary damages, including, without limitation, any damages resulting from loss of
use, loss of data, interruption of business activities, or failure to realize savings arising out of or in
connection with the use of the Third Party Products. Tyler's liability for damages and expenses arising
out of this Third Party Product Agreement, whether based on a theory of contract or tort, including
negligence and strict liability, will be limited to the License Fee/Purchase Price of the Third Party
Products paid by Client. Such prices are set in reliance upon this limitation of liability.
Third Party Product Addendum – Page 2
GENERAL TERMS AND CONDITIONS
1.
Taxes. The fees set forth in the Investment Summary do not include any taxes, including, without
limitation, sales, use or excise tax. Client shall be responsible for the payment of all applicable taxes..
2.
Invoice Dispute.
(a)
In the event Client disputes any invoice from Tyler, Client will provide written notice to
Tyler within thirty (30) calendar days of receipt of the applicable invoice, setting forth the substance of
the dispute in reasonable detail. Tyler will provide a written response to Client that will include either a
justification of the invoice or an adjustment to the invoice. Tyler and Client will develop a plan to outline
the reasonable steps to be taken by Tyler and Client to resolve any issues presented in Client's notice to
Tyler. To the extent that Tyler and Client cannot resolve the dispute, it shall be submitted for dispute
resolution in accordance with the PSA.
(b)
Tyler reserves the right to suspend delivery of all services in the event Client fails to pay
an invoice not disputed as described above within sixty (60) calendar days of receipt of invoice. Such
suspension shall not occur sooner than thirty (30) days after Tyler’s notice of intent to suspend services.
3.
Indemnification.
(a)
Tyler shall indemnify and hold harmless Client in accordance with the indemnity
contained in the PSA.
(b)
Client shall indemnify and hold harmless Tyler and its agents, officials and employees
from and against any and all direct claims, losses, liabilities, damages, costs and expenses (including
reasonable attorney's fees and costs) for personal injury or property damage arising from Client's
negligence or willful misconduct.
4.
Disclaimer. THE RIGHTS, REMEDIES, AND WARRANTIES SET FORTH IN THIS
AGREEMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER RIGHTS, REMEDIES, AND
WARRANTIES EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT
LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND SYSTEM INTEGRATION, WHICH ARE HEREBY DISCLAIMED BY TYLER.
5.
No Intended Third Party Beneficiaries. This Agreement is entered into solely for the benefit of
Tyler and Client. No third party will be deemed a beneficiary of this Agreement, and no third party will
have the right to make any claim or assert any right under this Agreement.
6.
Governing Law. This Agreement will be governed by and construed in accordance with the laws
of California.
7.
Entire Agreement. This Agreement represents the entire agreement of Client and Tyler with
respect to the subject matter hereof, and supersedes any prior agreements, understandings, and
representations, whether written, oral, expressed, implied, or statutory. Client hereby acknowledges that
in entering into this Agreement it did not rely on any information not explicitly set forth in this
Agreement.
General Terms and Conditions Addendum – Page 1
8.
Severability. If any term or provision of this Agreement or the application thereof, to any extent,
be held invalid or unenforceable, the remainder of this Agreement or the application of such term or
provision to persons or circumstances other than those as to which it is held invalid or unenforceable will
not be affected thereby, and each term and provision of this Agreement will be valid and enforced to the
fullest extent permitted by law.
9.
No Waiver. In the event that the terms and conditions of this Agreement are not strictly enforced
by Tyler or Client, such non-enforcement shall not act as or be deemed to act as a waiver or modification
of this Agreement, nor shall such non-enforcement prevent Tyler or Client from enforcing each and every
term of this Agreement thereafter.
10.
Multiple Originals and Signatures. This Agreement may be executed in multiple originals, any of
which shall be independently treated as an original document. Any electronic, faxed, scanned,
photocopied or similarly reproduced signature on this Agreement or any amendment hereto shall be
deemed an original signature and shall be fully enforceable as if an original signature.
11.
Amendment. This Agreement may only be modified by written amendment signed by authorized
representatives of both parties.
12.
Termination for Cause. Client may terminate this Agreement for cause in the event Tyler does
not cure a material breach of this Agreement within thirty (30) days of receiving notice of such breach
from Client. Upon such termination, Client shall pay Tyler for all services and expenses not in dispute
and non-Defective Tyler Software Products which were delivered or incurred prior to the date Tyler
received Client's notice of termination. Payment for services and expenses in dispute will be determined
in accordance with the dispute resolution process.
13.
Non-appropriation. If Client should not appropriate or otherwise make available funds sufficient
to purchase, lease, operate or maintain the products set forth in this Agreement, or other means of
performing the same functions of such products, Client may unilaterally terminate this Agreement only
upon thirty (30) days written notice to Tyler. Upon termination, Client shall remit payment for all
products and services delivered to Client and all expenses incurred by Tyler prior to Tyler's receipt of the
termination notice. Client will not be entitled to a refund or offset of previously paid license and other
fees.
14.
Approval of Governing Body. Client represents and warrants to Tyler that this Agreement has
been approved by its governing body and is a binding obligation upon Client.
15.
No Assignment. Client may not assign its rights and responsibilities under this Agreement
without Tyler's prior written permission, not to be unreasonably withheld.
16.
Successors and Assigns. This Agreement shall inure to the benefit of and be binding on the
parties hereto and their permitted successors and assigns.
17.
Confidentiality. Both parties recognize that their respective employees and agents, in the course
of performance of this Agreement, may be exposed to confidential information and that disclosure of such
information could violate rights to private individuals and entities. Each party agrees that it shall not
disclose any confidential information of the other party and further agrees to take appropriate action to
prevent such disclosure by its employees or agents. The confidentiality covenants contained herein will
survive the termination or cancellation of this Agreement for a period of two (2) years. This obligation of
confidentiality will not apply to information that:
(a)
At the time of the disclosure is in the public domain;
(b)
After disclosure, becomes part of the public domain by publication or otherwise, except
by breach of this Agreement by a party;
(c)
disclosure;
(d)
A party can establish by reasonable proof was in that party's possession at the time of
A party receives from a third party who has a right to disclose it to that party; or
(e)
Is subject to California Public Records Act or Freedom of Information Act requests, only
to the extent disclosure is based on the good faith written opinion of the receiving party's legal counsel
that disclosure is required by law: provided, however, that that receiving party shall give prompt notice
of the service of process or other documentation that underlies such requirement and use its best efforts to
assist the disclosing party if the disclosing party wishes to obtain a protective order or otherwise protect
the confidentiality of such confidential information. The disclosing party reserves the right to obtain
protective order or otherwise protect the confidentiality of its confidential information.
18.
Nondiscrimination. Tyler shall not discriminate against any person employed or applying for
employment concerning the performance of Tyler's responsibilities under this Agreement. This
discrimination prohibition will apply to all matters of initial employment, tenure, and terms of
employment, or otherwise with respect to any matter directly or indirectly relating to employment
concerning race, color, religion, national origin, age, sex, sexual orientation, ancestry, disability that is
unrelated to the individual's ability to perform the duties of a particular job or position, height, weight,
marital status, or political affiliation.
19.
Subcontractors. Tyler shall not subcontract any services under this Agreement without Client's
prior written permission, not to be unreasonably withheld.
20.
Shipping. Delivery will be F.O.B. shipping point.
21.
Tyler Forms Processing. The Tyler Software Product “Tyler Forms Processing” must be used in
conjunction with a Hewlett Packard printer supported by Tyler for printing checks.
22.
Disaster Recovery.
Tyler shall provide Client with thirty (30) days written notice of the
expiration of Disaster Recovery service one (1) year term through provision of an invoice for the next
annual term. Client shall provide written notice fifteen (15) days prior to the end of the then-current term
of Client’s intent to renew the Disaster Recovery service for an additional one (1) year term.
23.
Operating System/Database Administration. Tyler shall provide Client with thirty (30) days
written notice of the expiration of OS/DBA Contract Services one (1) year term though provision of an
invoice for the next annual term. Client shall provide written notice of notice fifteen (15) days prior to the
end of the then-current term of Client’s intent to renew the OS/DBA Contract Services for an additional
one (1) year term.
24.
Optional Items. Pricing for optional products and services shall be valid for six (6) months from
the Effective Date.
25.
Tyler Products and Services. Client may purchase additional Tyler products and services at thencurrent list price, pursuant to the terms of this Agreement, by executing a mutually agreed addendum.
26.
Functionality Replacement. Notwithstanding anything to the contrary in this Agreement,
including Section 4 of the Software License Addendum, for a period of five (5) years from the Effective
Date, if a new release of the Tyler Software Products removes functionality that was originally licensed to
the District, Consultant will provide alternative means for performing the same function at no additional
cost to District beyond payment of annual maintenance fees.
CLIENT SUPPORT ADDENDUM
Client Support
Tyler Technical Support Department for Munis®
Goal: To provide an effective support mechanism that will guarantee timely resolution to calls, resulting
in high-level client satisfaction.
Contact Us
Call Tyler’s toll free number (800-772-2260) or log a support request online through the Tyler Client
Portal available at Tyler’s Support Web site (www.tylertech.com).
Support Organization
Tyler’s Technical Support Department for Munis is divided into multiple teams: Financials,
Payroll/HR/Pension, Tax/Other Revenue and Collections, Utility Billing and Collections, OS/DBA
(Operating System and Database Administration), and TylerForms and Reporting Services.
These “product-specific” teams allow support staff to focus on a group of products or services. A group of
specialists assigned to each team handle calls quickly and accurately.
Each team consists of a Munis Support Product Manager, Support Analysts and Technical Support
Specialists. The Support Product Manager is responsible for the day-to-day operations of the team and
ensures we provide exceptional technical support to our clients. The Support Analysts are responsible for
assisting the team with clients’ issues, and provide on-going team training. Technical Support Specialists
are responsible for diagnosing and resolving client issues in a timely and courteous manner.
Standard Support Hours
Applications
Hours
Financials
8:00am-8:00pm EST Monday-Friday
Payroll/HR/Pension
Tax/Other Revenue & Collections
Utility Billing & Collections
OS/DBA
TylerForms & Reporting Services
Focus on Incoming Rate
When you call Technical Support, your call is answered by a Support Technician, or is transferred into
the Support voice mail. Our goal is to capture 75% of our daily calls incoming, which means you will
often start working with a Support Specialist immediately upon calling Tyler.
Client Support Addendum – Page 1
Leaving Messages for Support
When leaving a message on the Support voice mail, ensure the following information is contained within
the message:
 Your full name (first name, last name) and the site you are calling for/from
 A phone number where you can be reached
 The details of the issue or question you have (i.e.: program, • process, error message)
 The priority of the issue (1, 2, 3, or 4)
 When you will be available for a return call (often Support will call back within an hour of
receiving your message)
Paging
All client questions are important to us. There may be times when you are experiencing a priority 1
critical issue and all technicians for the requested team are on the line assisting clients. In this
circumstance, it is appropriate to press 0 to be redirected to the operator. The operator will page the team
you need to contact. We ask that you reserve this function for those times when Munis is down, or a
mission critical application is down and you are not able to reach a technician immediately.
Online Support
Some questions can be handled effectively by e-mail. Once registered as a user on Tyler’s Support Web
site at www.tylertech.com, you can ask questions or report issues to Support through “Customer Tools”.
Tyler’s Client Portal (TCP) allows you to log an incident to Technical Support anytime from any Internet
connection. All TCP account, incident and survey data is available in real-time.
Your existing contact information defaults when you add a new Support incident. You will be asked for
required information including Incident Description, Priority, Product Group and Product Module.
Unlimited work-note text is available for you to describe the question or problem in detail, plus you can
attach files or screenshots that may be helpful to Support.
When a new incident is added, the incident number is presented on the screen, and you will receive an
automated e-mail response that includes the incident number. The new incident is routed to the
appropriate Technical Support Team queue for response. They will review your incident, research the
item, and respond via e-mail according to the priority of the incident.
Customer Relationship Management System
Every call or e-mail from you is logged into our Customer Relationship Management System and given a
unique call number. This system tracks the history of each incident, including the person calling, time of
the call, priority of the call, description of the problem, support recommendations, client feedback and
resolution. For registered users on Tyler’s Support Web site (www.tylertech.com), a list of calls is
available real-time under the Tyler Client Portal (TCP).
Call Numbers
Support’s goal is to return clients’ calls as soon as possible. If you are not available when we call back,
we will leave a message with the open call number on your voice mail or with a person in your office.
When you call back, you can reference this call number so you do not have to re-explain the issue.
An open call number is also given to you once an initial contact has been made with Support and it has
been determined that the issue can’t be resolved during the initial call. The open call number lets you
easily track and reference specific open issues with Support.
Call Response Goals
Open
Call
Priority
1
2
3
4
Maximum number of days a
support call is open
Support managers and analysts
review open calls
Less than a day
10 Days or less
30 Days or less
60 Days or less
Daily
Every other day
Weekly
Weekly
Call Priorities
A call escalation system is in place where, each day, Support Analysts and Product Support Managers,
review open calls in their focus area to monitor progress.
Each call logged is given a priority (1, 2, 3, and 4) according to the client’s needs/deadlines. The goal of
this structure is to clearly understand the importance of the issue and assign the priority for closure. The
client is responsible for setting the priority of the call. Tyler Support for Munis tracks responsiveness to
priority 1, 2 and 3 calls each week. This measurement allows us to better evaluate overall client
satisfaction.
Priority 1 Call — issue is critical to the client, the Munis application or process is down.
Priority 2 Call — issue is severe, but there is a work around the client can use.
Priority 3 Call — issue is a non-severe support call from the client.
Priority 4 Call — issue is non-critical for the client and they would like to work with Support as time
permits.
Following Up on Open Calls
Some issues will not be resolved during the initial call with a Support Technician. If the call remains
open, the technician will give you an open call number to reference, and will confirm the priority of the
incident.
If you want to follow up on an open call, simply call the appropriate Support Team and reference the call
number to the Technician who answers or leave this information in your message. Referencing the open
call number allows anyone in support to quickly follow up on the issue. You can also update the incident
through TCP on Tyler’s Web site (www.tylertech.com) and add a note requesting follow-up.
Escalating a Support Call
If the situation to be addressed by your open call has changed and you need to have the call priority
adjusted, please call the appropriate Support Team and ask to be connected to the assigned technician. If
that technician is unavailable, another technician on the team may be able to assist you, or will transfer
you to the Product Support Team Manager. If you feel you are not receiving the service you need, please
call the appropriate Product Manager and provide them with the open call number for which you need
assistance. The Product Manager will follow up on your open issue and determine the necessary action to
meet your needs.
Technical Support Product Managers:
Financials Team
Michelle Madore
([email protected])
Sonja Johnson ([email protected])
Steven Jones ([email protected])
(X4483)
Payroll/HR/Pension Team
(X4157)
Tax/Other Revenue/Utility
(X4255)
Billing Team
OS/DBA Team
Ben King ([email protected])
(X5464)
TylerForms & Reporting
Michele Violette
(X4381)
Services
([email protected])
If you are unable to reach the Product Manager, please call CJ McCarron, Vice President of Technical
Support
at 800-772-2260, ext. 4124 ([email protected]).
Resources
A number of additional resources are available to you to provide a comprehensive and complete support
experience.
Munis Internet Updater (MIU): Allows you to download and install critical and high priority fixes as
soon as they become available.
Release Admin Console: Allows you to monitor and track the availability of all development activity for
a particular release; right from inside Munis.
Knowledgebase: A fully searchable depository of thousands of documents related to Munis processing,
procedures, release info, helpful hints, etc.
Remote Support Tool
Some Support calls may require further analysis of your database or setup to diagnose a problem or to
assist you with a question. GoToAssist® shares your desktop via the Internet to provide you with virtual
on-site support. The GoToAssist tool from Citrix (www.citrix.com) provides a highly secure connection
with 128-bit, end-to-end AES encryption. Support is able to quickly connect to your desktop and view
your site’s setup, diagnose problems, or assist you with screen navigation.
At the end of each GoToAssist session, there is a quick survey you should complete so we have accurate
and up-to-date feedback on your Support experiences. We review the survey data in order to continually
improve our Support services.
E-mail Registration
Clients can go to our Web site and register for e-mail “groups” based on specific Munis applications. We
use these groups to inform clients of issues, and to distribute helpful technical tips and updated technical
documentation. The survey information allows you to update your registration at any time, and you may
unregister for one or more distribution lists at any time.
Tyler Web site
Once you have registered as a user on Tyler’s Support Web site (www.tylertech.com), you have access to
“Customer Tools” and other information such as online documentation, user forums, group training
schedule/sign-up, and annual user conference updates/registration.
Timely TCP Progress Updates
Our technicians are committed to providing you timely updates on the progress of your open support
incidents via the Tyler Client Portal. The frequency of these updates is determined by issue priority.
Priority 1 Incidents — Daily updates (only if phone contact is not possible)
Priority 2 Incidents — Weekly Updates
Priority 3 Incidents — Bi-weekly Updates
Priority 4 Incidents — Bi-weekly Updates
Updates will also be provided for any issue, regardless of priority, when action items have been
completed or when there is pertinent information to share.
TRAVEL REIMBURSEMENT ADDENDUM
1.
Air Travel
A.
Reservations & Tickets
Tyler’s Travel Management Company (TMC) will provide an employee with a direct flight
within two hours before or after the requested departure time, assuming that flight does not add
more than three hours to the employee’s total trip duration and the fare is within $100 (each way)
of the lowest logical fare. If a net savings of $200 or more (each way) is possible through a
connecting flight that is within two hours before or after the requested departure time and that
does not add more than three hours to the employee’s total trip duration, the connecting flight
should be accepted.
Employees are encouraged to make reservations far enough in advance to take full advantage of
discount opportunities. A seven day advance booking requirement is mandatory. When booking
less than seven days in advance, management approval will be required.
Except in the case of international travel where a segment of continuous air travel is scheduled to
exceed six hours, only economy or coach class seating is reimbursable.
B.
Baggage Fees
Reimbursement of personal baggage charges are based on the trip duration as follows:


Up to five days = one checked bag
Six or more days = two checked bags
Baggage fees for sports equipment are not reimbursable.
2.
Ground Transportation
A.
Private Automobile
Mileage Allowance-Business use of an employee’s private automobile will be reimbursed at the
current IRS allowable rate, plus out of pocket costs for tolls and parking. Mileage will be calculated
by using the employee's office as the starting and ending point, in compliance with IRS regulations.
Employees who have been designated a home office should calculate miles from their home.
B.
Rental Car
Employees are authorized to rent cars only in conjunction with air travel when cost, convenience and
the specific situation require their use. When renting a car for Tyler business, employees should
select a “mid-size” or “intermediate” car. “Full” size cars may be rented when three or more
employees are traveling together. Tyler carries leased vehicle coverage for business car rentals;
additional insurance on the rental agreement should be declined.
C.
Public Transportation
Taxi or airport limousine services may be considered when traveling in and around cities or to and
from airports when less expensive means of transportation are unavailable or impractical. The actual
fare plus a reasonable tip (15-18%) are reimbursable. In the case of a free hotel shuttle to the airport,
tips are included in the per diem rates and will not be reimbursed separately.
D.
Parking & Tolls
When parking at the airport, employees must use longer term parking areas that are measured in days
as opposed to hours. Park and fly options located near some airports may also be used. For extended
trips that would result in excessive parking charges, public transportation to/from the airport should
be considered. Tolls will be reimbursed when receipts are presented.
3.
Lodging
Tyler’s TMC will select hotel chains that are well established, reasonable in price and conveniently
located in relation to the traveler's work assignment. Typical hotel chains include Courtyard,
Fairfield Inn, Hampton Inn and Holiday Inn Express. If the employee has a discount rate with a local
hotel, the hotel reservation should note that discount and the employee should confirm the lower rate
with the hotel upon arrival. Employee memberships in travel clubs such as AAA should be noted in
their travel profiles so that the employee can take advantage of any lower club rates.
“No shows” or cancellation fees are not reimbursable if the employee does not comply with the
hotel’s cancellation policy.
Tips for maids and other hotel staff are included in the per diem rate and are not reimbursed
separately.
4.
Meals and Incidental Expenses
Employee meals and incidental expenses while on travel status are in accordance with the federal per
diem rates published by the General Services Administration. Incidental expenses include tips to
maids, hotel staff, and shuttle drivers and other minor travel expenses. Per diem rates range from
$46 to $71. A complete listing is available at www.gsa.gov/perdiem.
A.
Overnight Travel
For each full day of travel, all three meals are reimbursable. Per diems on the first and last day of a
trip are governed as set forth below.
Departure Day
Depart before 12:00 noon
Depart after 12:00 noon
Return Day
Lunch and dinner
Dinner
Return before 12:00 noon
Return between 12:00 noon & 7:00 p.m.
Breakfast
Breakfast and lunch
Return after 7:00* p.m.
Breakfast, lunch and dinner
*7:00 is defined as direct travel time and does not include time taken to stop for dinner
The reimbursement rates for individual meals are limited to a percentage of the full day per diem as
follows:



B.
Breakfast
Lunch
Dinner
15%
25%
60%
Same Day Travel
Employees traveling at least 100 miles to a site and returning in the same day are eligible to claim
lunch on an expense report. Employees on same day travel status are eligible to claim dinner in the
event they return home after 7:00* p.m.
*7:00 is defined as direct travel time and does not include time taken to stop for dinner
5.
Entertainment
All entertainment expenses must have a business purpose; a business discussion must occur either
before, after or during the event in order to qualify for reimbursement. The highest-ranking
employee present at the meal must pay for and submit entertainment expenses. An employee who
submits an entertainment expense for a meal or participates in a meal submitted by another employee
cannot claim a per diem for that same meal.
6.
Internet Access – Hotels and Airports
Employees who travel may need to access their e-mail at night. Many hotels provide free high speed
internet access and Tyler employees are encouraged to use such hotels whenever possible. If an
employee’s hotel charges for internet access it is reimbursable up to $10.00 per day. Charges for
internet access at airports are not reimbursable.
Effective Date: April 1, 2012
EXHIBIT “A”
STATEMENT OF WORK
See Attached
EXHIBIT “B”
INVESTMENT SUMMARY
See Attached
Exhibit “C” – Page 3
EXHIBIT “C”
Adobe End User License Agreement
ADOBE SYSTEMS INCORPORATED
ADOBE CENTRAL OUTPUT SOFTWARE
Software License Agreement
NOTICE TO USER: THIS LICENSE AGREEMENT GOVERNS INSTALLATION AND USE
OF THE ADOBE SOFTWARE DESCRIBED HEREIN BY LICENSEES OF SUCH
SOFTWARE. INSTALLATION AND USE OF THE SOFTWARE IS NOT PERMITTED
UNLESS ADOBE HAS GRANTED LICENSEE THE RIGHT TO DO SO AS SEPARATELY
PROVIDED IN WRITING BY ADOBE. LICENSEE AGREES THAT THIS AGREEMENT IS
LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY LICENSEE. BY
CLICKING TO ACKNOWLEDGE AGREEMENT TO BE BOUND DURING REVIEW OF AN
ELECTRONIC VERSION OF THIS LICENSE, OR DOWNLOADING, COPYING,
INSTALLING OR USING THE SOFTWARE, LICENSEE ACCEPTS ALL THE TERMS AND
CONDITIONS OF THIS AGREEMENT. THIS AGREEMENT IS ENFORCEABLE AGAINST
ANY PERSON OR ENTITY THAT INSTALLS AND USES THE SOFTWARE AND ANY
PERSON OR ENTITY (E.G., SYSTEM INTEGRATOR, CONSULTANT OR CONTRACTOR)
THAT INSTALLS OR USES THE SOFTWARE ON ANOTHER PERSON'S OR ENTITY'S
BEHALF.
LICENSEE'S RIGHTS UNDER THIS AGREEMENT MAY BE SUBJECT TO ADDITIONAL
TERMS AND CONDITIONS IN A SEPARATE WRITTEN AGREEMENT WITH ADOBE
THAT SUPPLEMENTS OR SUPERSEDES ALL OR PORTIONS OF THIS AGREEMENT.
1.
Definitions
1.1
"Adobe" means Adobe Systems Incorporated, a Delaware corporation, 345 Park Avenue,
San Jose, California 95110, if subsection 9(a) of this Agreement applies; otherwise it means
Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Saggart,
Dublin 24, Ireland, a company organized under the laws of Ireland and an affiliate and licensee of
Adobe Systems Incorporated.
1.2
"Authorized Users" means employees and individual contractors (i.e., temporary
employees) of Licensee.
1.3
"Computer" means one or more central processing units ("CPU") in a hardware device
(including hardware devices accessed by multiple users through a network ("Server")) that
accepts information in digital or similar form and manipulates it for a specific result based on a
sequence of instructions.
1.4
"Deliver" means to transmit data directly or indirectly over a network to a printing device
or any other device for the purpose of printing.
1.5
"Development Software" means Software licensed for use in a technical environment
solely for internal development and testing and not for use as Production Software.
1.6
"Disaster Recovery Environment" means Licensee’s technical environment designed
solely to allow Licensee to respond to an interruption in service due to an event beyond
Licensee’s control that creates an inability on Licensee’s part to provide critical business
functions for a material period of time.
1.7
"Documentation" means the user manuals and/or technical publications as applicable,
relating to installation, use and administration of the Software.
1.8
"Internal Network" means Licensee's private, proprietary network resource accessible
only by Authorized Users. "Internal Network" specifically excludes the Internet (as such term is
commonly defined) or any other network community open to the public, including membership or
subscription driven groups, associations or similar organizations. Connection by secure links
such as VPN or dial up to Licensee's Internal Network for the purpose of allowing Authorized
Users to use the Software should be deemed use over an Internal Network.
1.9
"License Metric" means each of the per-unit metrics used by Adobe in connection with
the licensed quantities identified as separately provided in writing by Adobe to describe the scope
of Licensee's right to use the Software. One or more of the following types of License Metrics
applies to each Software Product as further provided herein:
(a)
Per-Computer. Licensee may install and use the Adobe Output Designer software on no
more than the licensed number of Computers.
(b)
Per-User. The total number of Authorized Users that directly or indirectly request or
receive content that has been processed by the Software may not exceed the licensed quantity of
users.
(c)
Per-Server. The total number of Servers on which the Software is installed may not
exceed the licensed quantity of Servers.
1.10
"Location" means a specific building or physical location as identified by its unique street
address.
1.11
"Production Software" means Software licensed for productive business use.
1.12
"SDK Components" means the sample software code, application programming interface,
header files and related information, and the file format specifications, if any, included as part of
the Software as described in the Documentation or a "Read Me" file accompanying the applicable
Software.
1.13
"Software" means the object code version of the software program(s) specified in a
separate written agreement signed by Adobe, including all Documentation and other materials
provided by Adobe to Licensee under this Agreement. The term "Software Product" may also be
used to indicate a particular product, and otherwise has the same meaning as Software.
2.
License. Subject to the terms and conditions of this Agreement, Adobe grants to
Licensee a perpetual, non-exclusive license to install and use the Software delivered hereunder
according to the terms and conditions of this Agreement, on Computers connected to Licensee's
Internal Network, on the licensed platforms and configurations, in the manner and for the
purposes described in the Documentation. The following additional terms also apply to
Licensee's use of the Software.
2.1
License Metric. Licensee's right to install and use the Software is limited based on
whether the Software is licensed as Production Software or Development Software (as separately
provided in writing by Adobe) and the License Metrics applicable to the particular Software
Products licensed (as separately provided in writing by Adobe) and subject to the terms in Section
3, unless Licensee has licensed the Software for evaluation purposes, in which case the terms of
Section 4 apply.
2.2
SDK Components. Licensee's Authorized Users may install and use the SDK
Components for purposes of facilitating use of the Software in accordance with this Agreement.
Licensee agrees that Licensee will treat the API Information with the same degree of care to
prevent unauthorized disclosure to anyone other than Authorized Users as Licensee accords to
Licensee's own confidential information, but in no event less than reasonable care. Licensee's
obligations under this Section 2.2 with respect to the API Information shall terminate when
Licensee can document that the API Information was in the public domain at or subsequent to the
time it was communicated to Licensee by Adobe through no fault of Licensee's. Licensee may
also disclose the API Information in response to a valid order by a court or other governmental
body, when otherwise required by law, or when necessary to establish the rights of either party
under this Agreement, provided Licensee gives Adobe advance written notice thereof.
2.3
Backup and Disaster Recover. Licensee may make and install a reasonable number of
copies of the Software for backup and archival purposes and use such copies solely in the event
that the primary copy has failed or is destroyed, but in no event may Licensee use such copies
concurrently with Production Software or Development Software. Licensee may also install
copies of the Software in a Disaster Recovery Environment for use solely in disaster recovery and
nor for production, development, evaluation or testing purposes other than to ensure that the
Software is capable of replacing the primary usage of the Software in case of a disaster.
2.4
Documentation. Licensee may make copies of the Documentation for use by Authorized
Users in connection with use of the Software in accordance with this Agreement, but no more
than the amount reasonably necessary. Any permitted copy of the Documentation that Licensee
makes must contain the same copyright and other proprietary notices that appear on or in the
Documentation.
2.5
Outsourcing. Licensee may sub-license use of the Software to a third party outsourcing
or facilities management contractor to operate the Software on Licensee's behalf, provided that
(a) Licensee provides Adobe with prior written notice; (b) Licensee is responsible for ensuring
that any such contractor agrees to abide by and fully complies with the terms of this Agreement
as they relate to the use of the Software on the same basis as applies to Licensee; (c) such use is
only in relation to Licensee's direct beneficial business purposes as restricted herein; (d) such use
does not represent or constitute an increase in the scope or number of licenses provided
hereunder; and (e) Licensee shall remain fully liable for any and all acts or omissions by the
contractor related to this Agreement.
2.6
Font Software. If the Software includes font software, then Licensee may (a) use the font
software on Licensee's Computers in connection with Licensee's use of the Software as permitted
under this Agreement; (b) output such font software on any output devices connected to
Licensee's Computers; (c) convert and install the font software into another format for use in
other environments provided that use of the converted font software may not be distributed or
transferred for any purpose except in accordance with the transfer section in this Agreement; and
(d) embed copies of the font software into Licensee's electronic documents for the purpose of
printing and viewing the document, provided that if the font software Licensee is embedding is
identified as "licensed for editable embedding" on Adobe's website at
http://www.adobe.com/type/browser/legal/embeddingeula.html, Licensee may also embed copies
of that font software for the additional limited purpose of editing Licensee's electronic
documents.
2.7
Restrictions
(a)
No Modifications, No Reverse Engineering. Licensee shall not modify, port, adapt or
translate the Software. Licensee shall not reverse engineer, decompile, disassemble or otherwise
attempt to discover the source code of the Software. Notwithstanding the foregoing, decompiling
the Software is permitted to the extent the laws of Licensee's jurisdiction give Licensee the right
to do so to obtain information necessary to render the Software interoperable with other software;
provided, however, that Licensee must first request such information from Adobe and Adobe
may, in its discretion, either provide such information to Licensee or impose reasonable
conditions, including a reasonable fee, on such use of the source code to ensure that Adobe's and
its suppliers' proprietary rights in the source code for the Software are protected.
(b)
No Unbundling. The Software may include various applications, utilities and
components, may support multiple platforms and languages and may be provided to Licensee on
multiple media or in multiple copies. Nonetheless, the Software is designed and provided to
Licensee as a single product to be used as a single product on Computers and platforms as
permitted herein. Licensee is not required to use all component parts of the Software, but
Licensee shall not unbundle the component parts of the Software for use on different Computers.
Licensee shall not unbundle or repackage the Software for distribution, transfer or resale.
(c)
No Transfer. Licensee shall not sublicense, assign or transfer the Software or Licensee's
rights in the Software, or authorize any portion of the Software to be copied onto or accessed
from another individual's or entity's Computer except as may be explicitly provided in this
Agreement. Notwithstanding anything to the contrary in this Section 2.7(c), Licensee may
transfer copies of the Software installed on one of Licensee's Computers to another one of
Licensee's Computers provided that the resulting installation and use of the Software is in
accordance with the terms of this Agreement and does not cause Licensee to exceed Licensee's
right to use the Software under this Agreement.
(d)
Prohibited Use. Except as expressly authorized under this Agreement, Licensee is
prohibited from: (i) using the Software on behalf of third parties; (ii) renting, leasing, lending or
granting other rights in the Software including rights on a membership or subscription basis; and
(iii) providing use of the Software in a computer service business, third party outsourcing facility
or service, service bureau arrangement, network, or time sharing basis.
(e)
Export Rules. Licensee agrees that the Software will not be shipped, transferred or
exported into any country or used in any manner prohibited by the United States Export
Administration Act or any other export laws, restrictions or regulations (collectively the "Export
Laws"). In addition, if the Software is identified as an export controlled item under the Export
Laws, Licensee represents and warrants that Licensee is not a citizen of, or located within, an
embargoed or otherwise restricted nation (including Iran, Iraq, Syria, Sudan, Libya, Cuba and
North Korea) and that Licensee is not otherwise prohibited under the Export Laws from receiving
the Software. All rights to install and use the Software are granted on condition that such rights
are forfeited if Licensee fails to comply with the terms of this Agreement.
3.
License Metrics and Limitations.
3.1
Adobe Central Output Server. If Licensee has licensed Adobe Central Output Server as
Production Software or Development Software (as separately provided in writing by Adobe), then
Adobe grants Licensee a license to install and use Adobe Central Output Server on a Per-Server
basis, provided that Licensee is not permitted to Deliver output from the Production Software to
more than ten (10) Locations per licensed Server.
3.2
Adobe Central Pro Output Server. If Licensee has licensed Adobe Central Pro Output
Server, then Adobe grants Licensee a license to install and use Adobe Central Pro Output Server
either (a) as Production Software on a Per-Server or Per-User basis (as separately provided in
writing by Adobe), or (b) as Development Software on a Per-Server basis. When Adobe Central
Pro Output Server is licensed as Production Software on a Per-Server basis, Licensee is not
permitted to Deliver output from the Software Product to more than ten (10) Locations per
licensed Server.
3.3
Adobe Output Pak for mySAP.com. If Licensee has licensed Adobe Output Pak for
mySAP.com, then Adobe grants Licensee a license to install and use Adobe Output Pak for
mySAP.com solely in connection with Adobe Central Pro Output Server for use with SAP
software either (a) as Production Software on a Per-Server or Per-User basis (as separately
provided in writing by Adobe), or (b) as Development Software on a Per-Server basis. Licensee's
license to Adobe Output Pak for mySAP.com includes a license to install and use Adobe Central
Pro Output Server subject to the terms of Section 3.2 of this Agreement. The following
additional terms apply:
3.3.1 Per-Server License. If Licensee has licensed Adobe Output Pak for mySAP.com
on a Per-Server basis, Licensee shall have the right to install and use Adobe Central Pro Output
Server on one (1) Server unless Licensee obtains additional Per-Server licenses to the Adobe
Central Pro Output Server.
3.3.2 Per-User License. If Licensee has licensed Adobe Output Pak for mySAP.com
software on a Per-User basis, Licensee must obtain a number of Per-User licenses of Adobe
Output Pak for mySAP.com not less than the number of Authorized Users who are authorized to
access or use the SAP software.
3.4
Adobe Central Output Server Workstation Edition. If Licensee has licensed
Adobe Central Output Server Workstation Edition, then Adobe grants Licensee a license to install
and use Adobe Central Output Server Workstation Edition as Production Software on a PerComputer basis. Licensee's use of the Adobe Central Output Server Workstation Edition shall be
limited to use directly or indirectly initiated by an individual person (not an automated process)
for the sole purpose of delivering output that has been processed by the Adobe Central Output
Server Workstation Edition software to the person that initiated such use.
3.5
Adobe Output Designer. If Licensee has licensed Adobe Output Designer, then Adobe
grants Licensee a license to install and use Adobe Output Designer as Production Software on a
Per-Computer basis subject to the following additional terms:
3.5.1 Network Use. As an alternative to installing and using the Adobe Output
Designer software on the Computer of each licensed Authorized User, Licensee may install and
use the Adobe Output Designer software on a file server for the purpose of (a) permitting
Authorized Users to download the software for installation and use on no more than the licensed
number of Computers connected to Licensee's Internal Network, or (b) permitting Authorized
Users to use the software using commands, data or instructions from a Computer connected to
Licensee's Internal Network provided that the total number (not the concurrent number) of
Authorized Users that use the software does not exceed one user for each of the licensed number
of Computers. No other network use is permitted.
3.5.2 Limitation. Licensee shall be prohibited from using the templates, forms and
other materials created using the Adobe Output Designer software with any software other than
Adobe software.
3.6
Development Software License. This Section 3.6 applies only if Licensee has obtained a
valid Development Software license to a Software Product. In addition to the other terms
contained herein, Licensee's license to the Development Software is limited to use in Licensee's
technical environment strictly for testing and development purposes and not for production
purposes. Licensee may (a) install the Development Software on Servers connected to Licensee's
Internal Network provided that the total number of Computers used to operate the Development
Software does not exceed the licensed amount, and (b) permit Authorized Users to use the
Development Software in accordance with this Agreement.
4.
Evaluation of Software Products. This Section 4 applies only if Licensee has obtained a
valid license to evaluate Software Products as separately provided in writing by Adobe or as
indicated by the serial number Licensee enters upon installation.
4.1
License. In addition to the other terms contained herein, Licensee's license to evaluate
any Software Product is limited to use strictly for Licensee's own internal evaluation purposes
and not for production purposes, and is further limited to a period not to exceed sixty (60) days
from the date Licensee obtains the Software Products. Licensee may (a) install the Software
Products on one (1) Computer connected to Licensee's Internal Network, and (b) permit
Authorized Users to use the Software Products to deliver content within Licensee's Internal
Network. Licensee's rights with respect to the Software Products are further limited as described
in Section 4.2.
4.2
Limitations. Licensee's rights to install and use Software Products under this Section 4
will terminate immediately upon the earlier of (a) the expiration of the evaluation period
described herein, or (b) such time that Licensee purchases a license to a non-evaluation version of
such Software Products. Adobe reserves the right to terminate Licensee's license to evaluate
Software Products at any time in its sole discretion. Licensee agrees to return or destroy
Licensee's copy of the Software Products upon termination of this Agreement for any reason. To
the extent that any provision in this Section 4 is in conflict with any other term or condition in
this Agreement, this Section 4 shall supersede such other term(s) and condition(s) with respect to
the evaluation of Software Products, but only to the extent necessary to resolve the conflict.
ADOBE IS LICENSING THE SOFTWARE PRODUCTS FOR EVALUATION ON AN "AS IS"
BASIS AT LICENSEE'S OWN RISK. SEE SECTIONS 7 AND 8 FOR WARRANTY
DISCLAIMERS AND LIABILITY LIMITATIONS WHICH GOVERN EVALUATION OF
SOFTWARE PRODUCTS.
5.
Intellectual Property Rights. The Software and any copies that Licensee is authorized by
Adobe to make are the intellectual property of and are owned by Adobe Systems Incorporated
and its suppliers. The structure, organization and code of the Software are the valuable trade
secrets and confidential information of Adobe Systems Incorporated and its suppliers. The
Software is protected by copyright, including without limitation by United States Copyright Law,
international treaty provisions and applicable laws in the country in which it is being used.
Except as expressly stated herein, this Agreement does not grant Licensee any intellectual
property rights in the Software and all rights not expressly granted are reserved by Adobe.
6.
Updates. If the Software is an upgrade or update to a previous version of the Software,
Licensee must possess a valid license to such previous version in order to use such upgrade or
update. All upgrades and updates are provided to Licensee on a license exchange basis. Licensee
agrees that by using an upgrade or update Licensee voluntarily terminates Licensee's right to use
any previous version of the Software. As an exception, Licensee may continue to use previous
versions of the Software on Licensee's Computer after Licensee uses the upgrade or update but
only to assist Licensee in the transition to the upgrade or update, provided that the upgrade or
update and the previous versions are installed on the same computer. Upgrades and updates may
be licensed to Licensee by Adobe with additional or different terms.
7. WARRANTY
7.1.
Warranty. Adobe warrants to Licensee that the Software will perform substantially in
accordance with the Documentation for the ninety (90) day period following shipment of the
Software when used on the recommended operating system, platform and hardware
configuration. This limited warranty does not apply to evaluation software (as indicated in
Section 4), patches, sample code, sample files and font software converted into other formats. All
warranty claims must be made within such ninety (90) day period. If the Software does not
perform substantially in accordance with the Documentation, the entire liability of Adobe and
Licensee's exclusive remedy shall be limited to either, at Adobe's option, the replacement of the
Software or the refund of the license fee paid to Adobe for the Software.
7.2
DISCLAIMER. THE FOREGOING LIMITED WARRANTY IS THE ONLY
WARRANTY MADE BY ADOBE AND STATES THE SOLE AND EXCLUSIVE REMEDIES
FOR ADOBE'S, ITS AFFILIATES' OR ITS SUPPLIERS' BREACH OF WARRANTY.
EXCEPT FOR THE FOREGOING LIMITED WARRANTY, AND FOR ANY WARRANTY,
CONDITION, REPRESENTATION OR TERM TO THE EXTENT TO WHICH THE SAME
CANNOT OR MAY NOT BE EXCLUDED OR LIMITED BY LAW APPLICABLE IN
LICENSEE'S JURISDICTION, ADOBE, ITS AFFILIATES AND ITS SUPPLIERS PROVIDE
THE SOFTWARE AS-IS AND WITH ALL FAULTS AND EXPRESSLY DISCLAIM ALL
OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS OR TERMS, EXPRESS OR
IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR
OTHERWISE AS TO ANY OTHER MATTERS, INCLUDING PERFORMANCE, SECURITY,
NON-INFRINGEMENT OF THIRD PARTY RIGHTS, INTEGRATION,
MERCHANTABILITY, QUIET ENJOYMENT, SATISFACTORY QUALITY OR FITNESS
FOR ANY PARTICULAR PURPOSE.
8.
LIMITATION OF LIABILITY. EXCEPT FOR THE EXCLUSIVE REMEDY SET
FORTH ABOVE AND AS OTHERWISE PROVIDED IN SECTION 4, IN NO EVENT WILL
ADOBE, ITS AFFILIATES OR ITS SUPPLIERS BE LIABLE TO LICENSEE FOR ANY
LOSS, DAMAGES, CLAIMS OR COSTS WHATSOEVER INCLUDING ANY
CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES, ANY LOST PROFITS OR
LOST SAVINGS, ANY DAMAGES RESULTING FROM BUSINESS INTERRUPTION,
PERSONAL INJURY OR FAILURE TO MEET ANY DUTY OF CARE, OR CLAIMS BY A
THIRD PARTY EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS. THE FOREGOING
LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY
APPLICABLE LAW IN LICENSEE'S JURISDICTION. ADOBE'S AGGREGATE LIABILITY
AND THAT OF ITS AFFILIATES AND SUPPLIERS UNDER OR IN CONNECTION WITH
THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID FOR THE
SOFTWARE, IF ANY. THIS LIMITATION WILL APPLY EVEN IN THE EVENT OF A
FUNDAMENTAL OR MATERIAL BREACH OR A BREACH OF THE FUNDAMENTAL OR
MATERIAL TERMS OF THIS AGREEMENT. Nothing contained in this Agreement limits
Adobe's liability to Licensee in the event of death or personal injury resulting from Adobe's
negligence or for the tort of deceit (fraud). Adobe is acting on behalf of its affiliates and suppliers
for the purpose of disclaiming, excluding and limiting obligations, warranties and liability, but in
no other respects and for no other purpose. For further information, please see the jurisdiction
specific information at the end of this agreement, if any, or contact Adobe's Customer Support
Department.
9.
Governing Law. This Agreement, each transaction entered into hereunder, and all matters
arising from or related to this Agreement (including its validity and interpretation), will be
governed and enforced by and construed in accordance with the substantive laws in force in: (a)
the State of California, if a license to the Software is purchased when Licensee is in the United
States, Canada, or Mexico; or (b) Japan, if a license to the Software is purchased when Licensee
is in Japan, China, Korea, or other Southeast Asian country where all official languages are
written in either an ideographic script (e.g., hanzi, kanji, or hanja), and/or other script based upon
or similar in structure to an ideographic script, such as hangul or kana; or (c) England, if a license
to the Software is purchased when Licensee is in any other jurisdiction not described above. The
respective courts of Santa Clara County, California when California law applies, Tokyo District
Court in Japan, when Japanese law applies, and the competent courts of London, England, when
the law of England applies, shall each have non-exclusive jurisdiction over all disputes relating to
this Agreement. This Agreement will not be governed by the conflict of law rules of any
jurisdiction or the United Nations Convention on Contracts for the International Sale of Goods,
the application of which is expressly excluded.
10.
General Provisions. If any part of this Agreement is found void and unenforceable, it will
not affect the validity of the balance of this Agreement, which shall remain valid and enforceable
according to its terms. Updates may be licensed to Licensee by Adobe with additional or
different terms. The English version of this Agreement shall be the version used when
interpreting or construing this Agreement. This is the entire agreement between Adobe and
Licensee relating to the Software and it supersedes any prior representations, discussions,
undertakings, communications or advertising relating to the Software.
11.
Notice to U.S. Government End Users.
11.1
Commercial Items. The Software and Documentation are "Commercial Item(s)," as that
term is defined at 48 C.F.R. Section 2.101, consisting of "Commercial Computer Software" and
"Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. Section
12.212 or 48 C.F.R. Section 227.7202, as applicable. Consistent with 48 C.F.R. Section 12.212 or
48 C.F.R. Sections 227.7202-1 through 227.7202-4, as applicable, the Commercial Computer
Software and Commercial Computer Software Documentation are being licensed to U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted
to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved
under the copyright laws of the United States. Adobe Systems Incorporated, 345 Park Avenue,
San Jose, CA 95110-2704, USA.
11.2
U.S. Government Licensing of Adobe Technology. Licensee agrees that when licensing
Adobe Software for acquisition by the U.S. Government, or any contractor therefore, Licensee
will license consistent with the policies set forth in 48 C.F.R. Section 12.212 (for civilian
agencies) and 48 C.F.R. Sections 227-7202-1 and 227-7202-4 (for the Department of Defense).
For U.S. Government End Users, Adobe agrees to comply with all applicable equal opportunity
laws including, if appropriate, the provisions of Executive Order 11246, as amended, Section 402
of the Vietnam Era Veterans Readjustment Assistance Act of 1974 (38 USC 4212), and Section
503 of the Rehabilitation Act of 1973, as amended, and the regulations at 41 CFR Parts 60-1
through 60-60, 60-250, and 60-741. The affirmative action clause and regulations contained in
the preceding sentence shall be incorporated by reference in this Agreement.
12.
Compliance with Licenses. Adobe may, at its expense, and no more than once every
twelve (12) months, appoint its own personnel or an independent third party to verify the number
of copies and installations, as well as usage of the Adobe software by Licensee. Any such
verification shall be conducted upon seven (7) business days notice, during regular business hours
at Licensee's offices and shall not unreasonably interfere with Licensee's business activities. Both
Adobe and its auditors shall execute a commercially reasonable non-disclosure agreement with
Licensee before proceeding with the verification. If such verification shows that Licensee is
using a greater number of copies of the Software than that legitimately licensed, or are deploying
or using the Software in any way not permitted under this Agreement and which would require
additional license fees, Licensee shall pay the applicable fees for such additional copies within
thirty (30) days of invoice date, with such underpaid fees being the license fees as per Adobe's
then-current, country specific, license fee list. If underpaid fees are in excess of five percent (5%)
of the value of the fees paid under this Agreement, then Licensee shall pay such underpaid fees
and Adobe's reasonable costs of conducting the verification.
13.
Third-Party Beneficiary. Licensee acknowledges and agrees that Adobe's licensors
(and/or Adobe if Licensee obtained the Software from any party other than Adobe) are third party
beneficiaries of this Agreement, with the right to enforce the obligations set forth herein with
respect to the respective technology of such licensors and/or Adobe.
Adobe is either a registered trademark or trademark of Adobe Systems Incorporated in the United
States and/or other countries.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the dates set
forth below.
Tyler Technologies, Inc.
ERP and Schools Division
By:
By:
Name:
Name:
Title:
Title:
Date:
Date:
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012
Karen Jassoy
Kevin Woo
Finance
Allen Carlisle, GM
PUBLIC HEARING: REVISED HOURLY OVERHEAD BILLING RATE SCHEDULE - ADJUSTED FOR
CURRENT SALARY RANGES
RECOMMENDATION(S):
1. Open Public Hearing to receive public comments.
2. Close Public Hearing.
3. Adopt Resolution approving the revised hourly overhead billing rates (avg 1.9%) based on 07/01/12
Salary Ranges and overhead rate.
ALTERNATIVE(S):
1. Make no change to the current hourly overhead billing rates even though they are based on the prior
year salary ranges.
ATTACHMENT(S):
1. Draft Resolution and Exhibit A, Overhead Billing Rate Computation.
FUNDING:
Requested amount:
Are funds budgeted?
NA
Yes
Yes
No
No
This agenda item is consistent with the Strategic Plan and meets one or more of the following Strategic
Goals: Customer Service & Education; Employee Relations; Facilities Issues, Financial Health; Premier
Park; Preventative & Predictive Maintenance; Water Resource Development.
Reviewed by:
Dept Head
Finance
Legal Counsel
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Policy Updates:
Rules & Regulations
Standard Practices
& Policies
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
SUMMARY:
The hourly overhead billing rates should be adjusted to reflect the rates that are based upon the
current salary ranges, effective 07/01/12, and the updated overhead rate. Using the mid-range of each
position, and the revised overhead rate, the average hourly overhead billing rate increased 1.9%
compared to the FY 2011/12 billing rates. The net increase is a combination of a 3.3% increase due to
COLA and a 3.6% increase in the overhead rate. These increases were offset by reductions as a result
of the new MOU which included an across the board 10% decrease in minimum payrate for each pay
grade and adjustment of pay range for certain positions. The overhed rate of 2.86 (1.86 OH + 1.00
Salary) is higher than the prior year's overhead rate of 2.76. (See Attachment 1.)
Once the overhead billing rates are calculated, staff performs a test to ensure that the rates do not
over-allocate costs. If 100% of staff charged 100% of their time to construction projects using this new
hourly overhead billing rate schedule, the total billing credits generated would be approximately 12%
less than the total operating costs in the updated FY 2012/13 budget, as shown in Attachment 1.
Therefore, the OH billing rate is not over-allocating costs.
Agendaohbillingrates1213.docAgendaohbillingrates1213.doc
Page 2 of 2
RESOLUTION 2012-___
RESOLUTION OF THE BOARD OF DIRECTORS
OF PADRE DAM MUNICIPAL WATER DISTRICT
ADOPTING OVERHEAD BILLING RATES
WHEREAS, Government Code section 66000 et seq. sets forth the procedures for adopting
developer fees; and
WHEREAS, the Board desires to adopt overhead billing rates to provide an adequate
developer fee structure reasonably related to the costs associated with the services provided for
which the developer fees are imposed; and
WHEREAS, the Board has considered the recommendation of staff, that the overhead billing
rates be adopted to reflect costs reasonably related to providing the services for which the developer
fees are imposed; and
WHEREAS, the Board finds that there is a reasonable relationship between the use of the
overhead billing rates and the services for which they are imposed; and
WHEREAS, the Board finds that developer fees calculated in conjunction with overhead
billing rates will be used to provide funds or reimbursements to the District for the services for which
the developer fees are imposed; and
WHEREAS, pursuant to Government Code section 66000 et seq., the Board held a public
hearing at an open and public meeting on September 19, 2012, at which all oral and written
comments were received concerning the increase in overhead billing rates; and
WHEREAS, pursuant to Government Code section 66000 et seq., the District, at least ten
(10) days prior to such meeting, provided notice of the time and place of such public hearing,
including a general explanation of this resolution.
NOW, THEREFORE, BE IT RESOLVED by the Board of Directors of the Padre Dam
Municipal Water District as follows:
SECTION 1.
SECTION 2.
in Exhibit “A.”
The recitals set forth above are true.
The Computation of Overhead Billing Rates is hereby approved as provided
PASSED AND ADOPTED at a regular meeting of the Padre Dam Board of Directors held on
September 19, 2012, by the following vote, to wit:
AYES:
NOES:
ABSENT:
ABSTAIN:
ATTEST:
Board Secretary
Board President
E X H I B I T “A”
Computation of Overhead Billing Rates
Percentage
Computation of Hourly OH Billing Rates
FY 12/13
kw 09-05-2012, 7:14 am
Max Test
Number
Staff
Budgeted
Position
Old DBM
New
(Latest Titles as of July 2012)
Range
Range
Hourly Pay Range
Low
High
Mid
New
OH Billing Rate
Rate
2012/13
Previous
Percentage
Billing Rate
Incr (Decr)
2011/12
Billing Rate
Maximum
Max Hrs
that could be
in
charged to
Work Year
billing credits
(full time)
Management & Confidential
1
2
2
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
22
Accounting Manager
Admin Assistant
Asst Operations Mgr
Board Secretary
Customer Service Manager
Dir, Engineering & Planning - Unclassified
CFO / Dir Finance - Unclassified
Dir, Human Resources - Unclassified
Dir, Ops & Water Quality - Unclassified
Dir of Park & Recreation
Engineering Manager
Engineering Staff Assistant
CEO / General Manager
Human Resources Specialist
Info Systems Manager
Operations Manager (New)
Plant Manager
Safety & Risk Manager
Communications Officer
1
2.4
1
7
2
7.6
1
2
Accountant
Accounting Spec/Tech
Cathodic Protection Prog Coordinator
Construction Equip Operator
Construction Inspector / Locator
Customer Service Representative
Distribution Supervisor
Electrical/Instrumentation & Control Tech
1
3
2
C51
A11 - B23
A11 - B23
B23
D63
D63
D62
D63
C43 - C52
B23
E81
B23
C43
C43
C42
C41
38
$ 39.71 $ 59.80
11 to 18
$ 16.15 $ 34.05
40
$ 41.14 $ 61.95
27
$ 30.51 $ 45.95
28
$ 30.85 $ 46.45
uncl
$ 57.87 $ 85.52
uncl
$ 57.87 $ 85.52
uncl
$ 44.68 $ 66.03
uncl
$ 52.04 $ 78.04
uncl
$ 45.99 $ 69.27
48
$ 48.12 $ 72.47
18
$ 22.61 $ 34.05
Established by separate contract - no range
20 - 25
$ 24.41 $ 43.13
46
$ 46.30 $ 69.73
45
$ 46.22 $ 69.60
35
$ 37.27 $ 56.12
31 - 40
$ 33.60 $ 61.95
30
$ 33.13 $ 49.89
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
49.76
25.10
51.55
38.23
38.65
71.70
71.70
55.36
65.04
57.63
60.30
28.33
79.61
33.77
58.02
57.91
46.70
47.78
41.51
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
142
72
147
109
111
205
205
158
186
165
172
81
228
97
166
166
134
137
119
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
141
70
146
108
109
204
204
157
185
164
171
80
212
102
164
164
132
146
102
1.1%
2.2%
1.1%
1.1%
1.1%
0.5%
0.5%
0.5%
0.5%
0.6%
1.1%
1.1%
7.2%
-4.9%
1.1%
1.1%
1.1%
-6.3%
16.9%
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
295,983
298,630
613,262
227,423
229,921
426,499
426,499
329,296
386,910
342,829
717,366
168,530
473,602
200,891
345,120
344,495
277,779
284,204
246,935
96
72
112
85
94
66
119
95
119
137
100
85
97
103
71
127
94
82
120
100
76
115
93
106
106
106
62
83
85
103
109
87
112
115
90
109
74
80
85
74
96
$
$
$
$
$
$
$
95
71
120
84
92
65
117
2,080
2,080
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
$
$
199,820
360,497
233,580
1,235,923
391,074
1,043,693
246,935
2,080
$
396,606
2,080
2,080
$
$
246,935
854,575
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
416,059
176,560
401,782
213,473
444,108
2,080
2,080
2,080
$
$
$
265,198
195,418
339,914
2,080
$
250,444
2,080
2,080
2,080
$
$
$
208,030
629,502
238,666
2,080
2,080
2,080
2,080
$
$
$
$
192,682
441,996
220,998
220,998
2,080
$
1,036,281
2,080
2,080
2,080
$
$
$
345,030
528,521
213,473
2,080
2,080
2,080
2,080
$
$
$
$
227,423
181,914
233,580
240,153
2,080
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
$
1,873,277
909,690
1,989,814
827,032
88,280
153,539
2,080
$
399,640
74
66
39
63
63
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
153,063
137,328
97,584
440,918
65,809
MAX POSS $
26,843,985
All Other Employees
B22 - B23
A12 - B23
A12-A13
B32
A12 - B23
23
13 to 17
25 to 30
18 to 20
18 to 25
11 to 15
30
18 to 26
$
$
$
$
$
$
$
$
26.81
17.90
28.64
22.61
22.61
16.15
33.13
22.61
$
$
$
$
$
$
$
$
40.37
32.60
49.89
36.75
43.13
30.02
49.89
44.06
$
$
$
$
$
$
$
$
33.59
25.25
39.27
29.68
32.87
23.09
41.51
33.34
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
Electrician/Instrumentation & Control Superv
Engineer
Engineering Technician (High)
B32
C41 - C42
B23 - B24
30
29 to 41
23 to 25
$
$
$
33.13
32.02
26.81
$
$
$
49.89
63.75
43.13
$
$
$
41.51
47.89
34.97
2.86
2.86
2.86
1
2
1
3
1
1
2
1
Engineering Technician (Low)
Equipment Mechanic
Facilities Maintenance Crew Superv
Facilities Maintenance Worker
GIS/Mapping Administrator
GIS/Mapping Specialist
Laboratory Analyst
Laboratory Analyst, Senior
B21 - B22
B22
B22
A00 - A12
C41
B22
B22
C42
18 to 20
20 to 25
25
12 to 17
33
20 to 24
14 to 22
31
$
$
$
$
$
$
$
$
22.61
24.41
28.64
17.17
35.58
24.40
18.86
33.60
$
$
$
$
$
$
$
$
36.75
43.13
43.13
32.60
53.58
41.30
38.28
50.60
$
$
$
$
$
$
$
$
29.68
33.77
35.89
24.89
44.58
32.85
28.57
42.10
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
1
Meter Shop Supervisor
B22* Meter
25
$
28.64
$
41.30
$
34.97
2.86
4
1
1
2
1
1
8
Meter Technician (Reader or Lead)
Meter Services Administrator
Industrial Code Compliance Specialist
Info Sys Tech Specialist (IS Assistant)
Info Sys Tech Specialist (was Network Administrator)
Info Sys Tech Specialist (was Network Specialist)
Park & Rec Coordinator
A11* Meter
New
New
C41
C41
B22
A11 - B21
14 to 18
29
20 to 23
20 to 30
20 to 30
20 to 30
10 to 14
$
$
$
$
$
$
$
18.86
32.02
24.41
24.41
24.41
24.41
15.15
$
$
$
$
$
$
$
34.05
48.22
40.37
49.89
49.89
49.89
28.40
$
$
$
$
$
$
$
26.46
40.12
32.39
37.15
37.15
37.15
21.78
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2
Park & Rec Supervisor
C41
19
$
23.15
$
34.85
$
29.00
2.86
3
1
1
Recycled Water Plant Operator
Recycled Water Operator / Instrument Technician
Recycled Water Operations Supervisor
A11 - B23
A11 - B23
N/A
14 to 23
25
27
$
$
$
18.86
28.64
30.51
$
$
$
40.37
43.13
45.95
$
$
$
29.62
35.89
38.23
2.86
2.86
2.86
1
1
1
10
Recycled Water Technician
Right-of-Way Agent / Environ.
SCADA Tech (New)
System Operator Technician
B21
B22
A13 - B23
20
25 to 30
28 to 30
18 to 23
$
$
$
$
24.41
28.64
30.85
22.61
$
$
$
$
36.75
49.89
49.89
40.37
$
$
$
$
30.58
39.27
40.37
31.49
2.86
2.86
2.86
2.86
4
13
5
0.5
1
2
106.50
Construction & Maint Supervisor (was Utility Crew Superv)
Utility Worker
Wastewater Collection Systems Worker
Warehouse Specialist
Warehouse Worker
Water Quality Compliance Specialist
B24
A12 - A13
New
B21
A-12
B23
27
14 to 17
14 to 20
18 - 20
16
23
$
$
$
$
$
$
30.51
18.86
18.86
22.61
20.60
26.81
$
$
$
$
$
$
45.95
32.60
36.75
36.75
31.02
40.37
$
$
$
$
$
$
38.23
25.73
27.81
29.68
25.81
33.59
2.86
2.86
2.86
2.86
2.86
2.86
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
128.50
Subtotal Regular Employees
A12 - A13
A12-A13
14 to 17
11 to 15
5
No Range
No Range
$
$
$
$
$
18.86
16.15
10.91
8.00
8.00
$
$
$
$
$
32.60
30.02
16.43
36.25
36.25
$
$
$
$
$
25.73
23.09
13.67
22.13
22.13
2.86
2.86
2.86
2.86
2.86
$
$
$
$
$
A12 - B22
A12 - B22
$
94
$
$
117
134
$
$
$
$
$
99
84
95
102
70
$
$
$
126
93
80
$
119
$
$
$
102
74
102
$
$
$
$
91
104
104
104
$
61
$
$
$
82
83
83
$
$
$
$
108
87
111
114
$
$
$
$
$
$
89
108
72
78
87
73
$
95
1.1%
1.8%
-6.5%
1.3%
1.9%
1.8%
1.1%
1.9%
1.1%
2.0%
1.3%
1.3%
1.6%
1.1%
1.9%
1.1%
1.5%
2.1%
1.1%
-1.5%
1.7%
13.0%
1.4%
2.1%
2.1%
2.1%
1.8%
1.1%
2.3%
23.9%
1.1%
1.1%
1.6%
1.3%
1.7%
1.1%
1.6%
2.0%
-1.9%
1.1%
1.1%
$
$
$
$
$
72
65
39
56
56
1.6%
1.8%
1.1%
na
na
Temporary
1
1
1.20
3.35
0.5
7.05
135.55
Ops Utility worker
Customer Service Rep.
Park & Rec Aide
Staff Support PT
Engineering Interns
Total Number of EE's incl AgencyTemps
Average Change fm Prior Year:
$
26,843,985
Total Operating Costs in 12/13 Budget (Yr 1)
$
30,473,848
Difference Over(Under)
$
(3,629,863)
% Difference
K:\AJS\ohrates1213 (3).xls\(OH Rates)
1 of 1
1.9%
Max Possible Billing Credits Generated
-12%
9/11/20124:30 PM
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012
Debi Baczynski
Debi Baczynski
Human Resources
AB 340, "THE CALIFORNIA PUBLIC EMPLOYEES' PENSION REFORM ACT."
RECOMMENDATION(S):
1. Hear staff report on the changes made in AB 340, "The California Public Employees' Pension Reform
Act". No action required.
ALTERNATIVE(S):
1. N/A
ATTACHMENT(S):
1. None
FUNDING:
Requested amount:
Budgeted amount:
N/A
N/A
Yes
N/A
No
PRIOR BOARD/COMMITTEE CONSIDERATION: N/A
This agenda item is consistent with the Strategic Plan and meets one or more of the following Strategic
Goals: Customer Service & Education; Employee Relations; Facilities Issues, Financial Health; Premier
Park; Preventative & Predictive Maintenance; Water Resource Development.
Reviewed by:
Dept Head
Finance
Legal Counsel
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Policy Updates:
Rules & Regulations
Standard Practices
& Policies
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
EXECUTIVE SUMMARY:
On August 31, 2012, the State Legislature adopted AB 340, the California Public Employees’ Pension
Reform Act and other pension reform measures. The bill is now waiting for the Governor’s signature
and it is anticipated he will sign it as this bill addresses 10 of the 12 points in the Governor’s Pension
Reform Plan.
DESCRIPTION:
AB 340 amends various provisions of the Public Employees’ Retirement Law (PERL) and enacts the
new California Public Employees’ Pension Reform Act which includes major changes to the law
regarding pension plans offered by public employers. While the majority of these changes impact
new members starting January 1, 2013, there are a few significant provisions that impact current
employees.
This bill is extremely complex and, in some instances, vague. Staff, with input from legal counsel,
has created a presentation to provide the Board with information on the impacts that the bill will
have on Padre Dam and its current and future employees and the changes that will be required.
RECOMMENDATION(S):
1.
Hear staff report on the changes made in AB 340, "The California Public Employees' Pension
Reform Act". No action required.
Pension Reform Report.docPension Reform Report.doc
Page 2 of 2
PARK COMMITTEE MEETING
Of the Board of Directors of
MINUTES
MEETING DATE:
July 25, 2012
TIME: 3:30 p.m.
LOCATION:
Park Club House, 9310 Fanita Parkway, Santee, CA
BOARD MEMBERS PRESENT:
Directors Bill Pommering and Augie Scalzitti, Committee Members; Director
Doug Wilson; Director Augie Caires, Director James Peasley.
STAFF MEMBERS PRESENT:
Johnathan O. Skinner, Director of Park and Recreation; Allen Carlisle,
General Manager; Bryan Hague, Park & Recreation Supervisor; Cindy Smith,
Park & Recreation Supervisor.
ABSENT:
None
MEMBERS OF THE PUBLIC:
None
•
•
•
CALL TO ORDER
The meeting was called to order at 3:30 p.m. At that time, a quorum of the Board was present and
the meeting was conducted as a Committee of the Whole; however, only Committee Members
participated in the vote.
None
REPORTS
The following agenda items are reports. They are placed on the Agenda to provide information to
the Board Committee and the public. There is no action called for in these items. The Board
Committee may engage in discussion on any report upon which specific subject matter is identified
in the Agenda but may not take any action other than to place the matter on a future agenda.
1. SYCAMORE RESTROOM FIRE UPDATE
At approximately 10:30 p.m. a guest reported smoke coming from the roof of the Sycamore Loop
restroom building. Dick and Stephanie Couch, the Sycamore Loop host were notified. Dick Couch
opened the breezeway door to the restroom and found a small fire near the water heater at the
back of the room. He attempted to extinguish the fire with little success but was able to turn off
the propane. The Fire Department was called immediately. At 10:50 p.m. Jesus Mendoza was
contacted. The Fire Department finished up at approximately 1:30 a.m. and Jesus Mendoza left at
about 2:00 a.m. Power was turned off to Sycamore Loop and portions of Willow Loop. At 6:00
a.m. Jesus Mendoza contacted John Morgan, a PDMWD employee, who isolated the bathroom
electricity so power could be restored to campers by 7:20 a.m. The bathroom area surrounding the
Sycamore Loop restroom was caution taped off and all debris was piled behind the back of the
building to avoid safety hazards. The committee viewed photos of the fire damaged restroom.
2. CITY OF SANTEE OCCUPANCY TAX UPDATE
Park Committee members reviewed a letter sent to Allen Carlisle by Keith Till, the City of Santee
City Manager, and a packet of information detailing the City of Santee proposed ballot measure to
increase the Transient Occupancy Tax Rate. The resolution and ballot measure make the following
changes to the current TOT: (1) increase the TOT tax rate from 6% to 10%; (2) revise the definitions
of “hotel: to include campsites, “operator” to include online travel companies, and “transient” to
PARK COMMITTEE MINUTES
July 25, 2012
2 0f 3
allow for the first thirty (30) days of a longer period of occupancy; (3) provide the Tax
administrator (City Treasurer) with authority to implement the terms of the ordinance by rule,
regulation, determination or interpretation; and (4) require payment of taxes before bringing a
legal challenge to the TOT.
3. SAN DIEGO GAS AND ELECTRIC UPDATE
On Monday, July 23, 2012 staff received information from Best, Best and Krieger (BB&K) on the
revision from SDG&E. Staff will be sending the latest Padre Dam revision to SDG&E for review.
Padre Dam received an operations manual for the project. Staff has communicated to SDG&E that
all items requested; agreement, operations manual and sample publicity for neighboring area needs
to be submitted and recommended by staff prior to presenting to Padre Dam Officials.
4. PARK SHELTER/PLAYGROUND REPLACEMENT PROJECT
A punch list was created, but not completed for the South Lake 5 Shelter after the provisional
completion for the Special Event on June 30th. The roofing on the North Lake 5 Shelter is complete
and progress is being made on the roof of the Lake 1 Shelter. The Lake 1 playground structure
construction began the week of July 23rd. Staff is holding weekly construction meetings. The new
construction timeline projected end date is August 13, 2012 weather permitting.
5. BUDGET AND PERFORMANCE
Park Committee Members viewed the Park budget and performance report for the month of June
that included campground site rental, gate admission, fishing, cabin rental and store gross profit.
Campground occupancy was 91%; day use gate admission tickets sold was 10,659; store gross profit
was $14,332.68; cabin rental was 93%, fish permits sold was 4,265. The actual operation budget for
the cabins for the month ending June 30 is as follows:
Description
Total Revenue
Budget
$245k
Actual
$334k
Variance
$89k
Total Op. Expense
($101k)
($61k)
$40k
Total Dept. Expense
($121k)
($122k)
($1k)
_______________________________________________
Operating Income
$23k
$151k
$128k
Non-operating Income ($73k)
($70k)
$3
_______________________________________________
Net Income
($50k)
$81k
$131k
The actual operation budget for the month ending June 30 is as follows:
Description
Total Revenue
Budget
$4,156k
Actual
$4,553k
Variance
$397k
Total Op. Expense
$3,117k
$3,263k
($146k)
Total Dept. Expense
$767k
$768k
$(1) k
PARK COMMITTEE MINUTES
July 25, 2012
Page 3 of 3
_______________________________________________
Operating Income
$272k
$522k
$250k
Non-operating Income ($357k)
($342k)
$15k
________________________________________________
Net Income
($85k)
$180k
$265k
*Deficit elimination and Fanita Parkway contribution to date is $175,000.00
6. ADJOURNMENT
At approximately 5:00 p.m., there being no further business brought before the Committee, the
meeting was declared adjourned.
Recorder:
Cindy Smith
Park & Recreation Supervisor
FACILITIES DEVELOPMENT & OPERATIONS COMMITTEE MEETING
OF THE BOARD OF DIRECTORS OF
MINUTES
MEETING DATE:
LOCATION:
August 27, 2012
TIME: 1:30 p.m.
Administration Building, Board Room
BOARD MEMBERS PRESENT: Directors Scalzitti and Peasley, Committee Members;
Directors Caires, Wilson, and Pommering
STAFF MEMBERS PRESENT: Allen Carlisle, Al Lau, Frank Kowalski, Paul Clarke, Gary
Canfield, Robin Bier, Arne Sandvik, Kevin Woo, Teri Basta
•
•
CALL TO ORDER
The meeting was called to order at 1:30 p.m. At that time, a quorum of the Board was present
and the meeting was conducted as a Committee of the Whole; however, only Committee
Members participated in the vote.
No public comment.
•
ACTION AGENDA
The following items on the Action Agenda call for discussion and action by the Board
Committee. All items are placed on the Agenda so that the Board Committee may discuss and
take action on the item if the Board Committee is so inclined.
1.
ANNEXATION FEE UPDATE (JN 211006)
Robin Bier reported that water and wastewater annexation fees are outdated and
need to be revised. The last major revision of the capacity fees was in 2009, along
with the facilities they covered, but the current annexation fee is based on
methodology from 1981. Staff has contracted with Atkins Global to recommend a new
methodology and recalculated fees that cover costs not already covered by the
capacity fees to change annexation fees to be consistent with current capacity fees:
the “postage stamp” and “water is water” approach (water incorporates recycled
water facilities). Their recommended fee changes are as follows:
Water (Western)
Water (Eastern)
Wastewater
Current Fee ($/acre)
$5,741.47
$2,030.29
$3,152.00
Proposed Fee $/acre
$3,600
$3,600
$1,373
The Committee recommended for staff to bring the revised fee schedule and Rules and
FACILITIES DEVELOPMENT & OPERATIONS COMMITTEE
Minutes of August 27, 2012
Page 2 of 4
Regulations to a future Board meeting for adoption, to be implemented in January
2013.
Director Peasley requested that staff be aware of the amount of debt service and
interest paid and to have a sense of what annexation fee changes occur year to year
that would change the formula for determining annexation fees.
Staff will follow up on Director Wilson’s inquiry on standby charges for undeveloped
parcels.
2.
STUDY FOR THE WALMART/CARLTON HILLS DIVERSION STRUCTURES AND
ASSOCIATED SEWER CONVEYANCE SYSTEM (JN 211022)
This project was included in the approved Five Year Business Plan and Budget for
Fiscal Years 2012-2017. Following this approval, staff reviewed proposals from the
District’s as-needed engineering consulting firms, which identified flow control
strategies, operational strategies, sampling and monitoring protocols, field sampling,
and design for the diversion structures. Al Lau reported that staff recommends
awarding the preliminary professional design services contract to Brown and Caldwell
Engineering.
The Committee recommended for staff to bring this item to the full Board for approval
of the contract with Brown and Caldwell for professional engineering services required
for this project.
3.
SALINITY/NUTRIENT MANAGEMENT PLAN STATUS
Arne Sandvik reported that the San Diego Regional Water Quality Control Board
(RWQCB) is encouraging the development of a salinity/nutrient management plan by
offering a $200,000 regional grant. This grant would be split amongst five interested
agencies, with each agency receiving $40,000, with a 25% agency match requirement.
The District cost for an estimated $120,000 in-house study would then be $80,000.
Although it is not currently a requirement of our Waste Discharge Permit, the District
could be required to develop this plan in the future to identify sources of salinity and
nutrients in the Santee/El Monte Basin. The RWQCB would require the District to
perform this plan in the future as an amendment to the Waste Discharge Permit, which
regulates our use of recycled water irrigation.
The Committee recommended for staff to start the RFP process, to work with the San
Diego Regional Water Quality Control Board, develop a Scope of Work, and review
total costs. If the scope of work is extensive and cost prohibitive (above $100,000), do
not pursue any work toward preparing a plan until required by the RWQCB, and notify
our Board in a staff report. If the scope of work will benefit Padre Dam’s future IPR
program and is not cost prohibitive ($100,000 or below), bring to the full Board for
final contract approval.
Page 3 of 4
•
REPORTS
The following agenda items are reports. They are placed on the Agenda to provide information to the
Board Committee and the public. There is no action called for in these items. The Board Committee may
engage in discussion on any report upon which specific subject matter is identified in the Agenda but may
not take any action other than to place the matter on a future agenda.
4.
QUARTERLY CIP REPORT
This report was deferred to the next regular Board meeting.
5.
QUARTERLY WATER SUPPLY UPDATE
Robin Bier reported that the Department of Water Resources and Bureau of Water
Reclamation are advising agencies of a second, very dry year. In reviewing historical
runoff, she noted snow pack into the Colorado River is less than 49%, which is the
second driest year in 12 years. The State Water Project is reporting the lowest
amount of runoff since 2007.
Other projects of interest:
• Tunneling under the Delta – a $23 billion plan proposed by Governor Brown for
water conveyance. This would cost water users $14 billion in construction and
$5 billion in operating costs.
• Carlsbad Desalination Project - CWA requested member agencies to consider
purchasing water from the Desalination Project.
o
o
o
o
Source
Carlsbad Desalination Project
Imported Water
Santee Aquifer KPR
City of San Diego IPR
Approx. Cost per Acre Ft.
$2,100 to $2,400
$1,200
$1,800 to $1,900
$1,800 to $2,300
Although this current year’s water report was dry, Director Wilson reported that MWD
has the most in storage than they have ever had in their existence.
6.
SANTEE BASIN AQUIFER RECHARGE STUDY, PHASE 2
Results of the Santee Basin Aquifer Recharge Study were reviewed by Arne Sandvik.
Phase 1, which was completed in October 2011, found the aquifer bedrock depth to be
40’ -140’ deep, yielding up to 3 mgd, and recommended electrical resistivity testing.
Phase 2 (electrical resistivity testing), just being finalized, defined bedrock to be 70’
to 140’ in the east side (more aquifer to yield water), with the expectation for it to be
deeper on the west side. Because more aquifer volume appears to be available, the
yield should be higher than estimated in Phase 1. Testing aquifer hydraulics was the
focus of Phase 3 by installing some wells.
Phase 3 will involve drilling 1-2 test well sites, 6” in diameter. Performing well
pumping tests will better define the amount of water that can be moved through
aquifer, with the west side being investigated in greater detail. Monitoring devices
will be installed around the wells so as pumping occurs, water depths can be recorded
Page 4 of 4
which provides data to calculate more accurate hydraulic capacity or yield of the
aquifer.
The following schedule was reviewed:
•
Phase 3, Test & Monitor Well Installation - Dec 2012 to June 2013, $200,000
budgeted
•
Phase 4, Develop Detail Groundwater Management Plan - July 2013-Dec 2013
•
Phase 5, Develop Injection & Extraction Well strategies - Jan 2014-June 2015
Additional work:
•
Prop 50 - $3M grant advanced water treatment demonstration - Jan 2013 – June
2015. This is going well at the State level for the grant to go through.
•
Prop 84 – Santee Aquifer Demonstration Project July 2013 – June 2015. This
will actually move water from injection to extraction wells, demonstrating that
we can move water through the aquifer.
•
DIRECTORS' COMMENTS
Directors' comments are comments by Directors concerning District business which may be of interest to
the Board. They are placed on the agenda to enable individual Board members to convey information to
the Board and the Public. There is to be no discussion or action taken on comments made by Board
members.
7.
FUTURE AGENDA ITEMS
There were no future agenda items discussed.
8.
ADJOURNMENT
The meeting was adjourned at 3:00 p.m.
Recorder: Teri Basta
Administrative Assistant

September 19, 2012 Regular Board Meeting

Transcription

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