Agenda reports pack PDF 4 MB - Democracy Homepage
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Agenda reports pack PDF 4 MB - Democracy Homepage
Public Document Pack Agenda Cabinet Date: Monday, 15 February 2016 Time: 11.00 am Venue: Committee Room 1 - Civic Centre To: Councillors R Bright (Chair), P Cockeram, D Davies, G Giles, R Poole, J Richards, R Truman, M Whitcutt and D Wilcox Item Wards Affected 1 Apologies 2 Declarations of Interest All Wards 3 Minutes (Pages 3 - 8) All Wards 4 2016/17 Budget & Medium Term Financial Plan (Pages 9 - 228) All Wards 5 Strategic Equalities Plan 2016 - 20 (Pages 229 - 258) All Wards 6 Work Programme (Pages 259 - 266) All Wards Contact: : E-mail: Date of Issue: Date Not Specified This page is intentionally left blank Agenda Item 3 Minutes Cabinet Date: 11 January 2016 Time: 11.00 am Present: Councillors R Bright (Chair), P Cockeram, D Davies, G Giles, R Poole, J Richards, R Truman, M Whitcutt and D Wilcox In Attendance: Mr Will Godfrey ( Chief Exe cutive); Ms S Davies and Mr M Nicholson ( Staretgic Directors) Apologies: See below 1 Apologies No apologies were received. All Cabinet members were in attendance 2 Declarations of Interest There were no declarations of interest at this stage 3 Minutes The minutes of the meeting held on 18 December were confirmed as a true record by the Cabinet 4 Improvement Plan 2016-2017 The Cabinet was informed that the Improvement Plan helps the Council demonstrate its continuous improvement. The Plan contains the priority areas for improvements in service delivery, and the tracking of various actions and measures will allow the authority to prove its success in these areas. Every council in Wales must produce an improvement plan under the Local Government Measure 2009. Generally, the Council produces its Improvement Plan every year, however due to the planned elections; this Plan will span a two year time frame. The selection of potential priorities had been identified from the following sources: lowest performing measures in Wales based on 14/15 data Risk Register Priorities in the 15/16 plan that are falling behind Links to Single Integrated Plan Priorities from the Council’s change programme and Medium Term Financial Plan Consultation was undertaken on the ‘long list’ of priorities with Elected Members, Fairness Commission, staff and the public. The Cabinet was told there had been more than 625 Page 3 participants in this consultation, an 18% increase on the responses from this exercise last year. Options for priorities were discussed and Cabinet considered that its preferred option was to base the priorities on the results of the consultation. This sets the priorities as: (Corporate Plan themes in brackets) Supporting young people into education, employment or training (learning and working) 1st City Regeneration and development (learning and working) 2nd Improving Independent living for older people (caring) 3rd Ensuring people have the right social services to meet their needs (caring) 4th Improving educational outcomes for children (learning and working) 5th Ensuring people have access to suitable accommodation (fairer) 6th Preventing offending and re-offending of young people (safer) 7th Increasing Recycling (green and healthy) 8th Cabinet Members thanked everyone for their responses to the wide- ranging consultation. The participation by the public and by organisations was very welcome. The Cabinet welcomed the comments made by the Fairness Commission. There Cabinet considered there was potential for confusion about changing targets and what could appear as inconsistency. The Commission had picked out the inclusion of Welsh Language and Food Safety. These were the subject of new requirements and were now included in the priorities for improvement. It was clear that as things improve the priorities will change. The final plan will be agreed by Council in the spring, following discussions by way of the Scrutiny Committee. Decisions: To include the agreed priorities for the Improvement Plan 2016-2018, as set out above, reflecting the results of the consultation process 5 Revenue Budget Monitoring The Cabinet was informed that based on the November financial monitoring, the Council is forecasted to underspend by £0.4m (September – underspend of £1.4m). The key differences between the underspend in September reported at the November Cabinet, is that this monitor includes a number of transfers to reserves which Cabinet are being asked to approve, which reduces the projected underspend inclusive of the contingency to £0.4m. The forecast prior to decisions to be made on the use of underspends is an underspend of £2.1m, which would be £3.6m including the contingency amount. The following transfers to reserves were agreed: - £1.7m to the Invest to save reserve – to replenish reduced Invest to save reserve balances. - £1.5m to Capital Expenditure reserve – to fund future risks around Capital Projects This reduced the £3.6m underspend to £0.4m, which will provide a level of flexibility and assurance for the remainder of the financial year for any unforeseen circumstances. Page 4 The transfers to reserves provide the Council with a good foundation to manage risks and challenges it faces in future years, and is a prudent use of in-year underspends to fund these. Generally service area budgets were on target. Social Care forecasts and delivery of cross cutting savings continue to be a key risk, and with a further four months of the financial year to go, these will need to be monitored closely. The deterioration in the Social Care forecast was a concern, both in terms of reducing this year’s underspend and therefore generation of potential one-off funds but more worrying, approval of next year’s budget and management of next year’s budget when there will be significantly less under-spending in non-service budgets, to mitigate. In saying this, it is a continued overall good position at this part of the financial year and provides a good foundation to move forward. Given the on-going risks in these forecasts and inherent in parts of the Councils budget, Cabinet Members should ensure their service responsibilities maintain on-going strong financial management, in particular plans are brought forward to reduce under-spending in Social Care. The Head of Finance confirmed that in the main, reserves were retained for specific reasons, although there was some additional money added to the general reserve. He confirmed this was sound financial management The Leader thanked the First Minister and the appropriate Ministers at the Welsh Government for listening to the Council’s submissions prior to the settlement announcement. The budget was currently subject to wide consultation and the Council would respond to the results of the consultation. The Chief Executive stated that he considered the decisions taken today were important as there were significant challenges to be faced in the coming years. The Chair mentioned the recent speech by the Chancellor which referred to the need to continue to be prudent. It had been disappointing that the reference to the City Region by the Chancellor had not recognised the involvement of 10 local authorities in the City region, including Newport. Decisions: I. II. III. IV. V. VI. 6 To note the current forecast position and the key risks within these at this stage Cabinet Members, Directors & Heads of Service to maintain on-going strong financial management, and Social Care confirm a comprehensive set of actions to reduce their over-spending Following the review of the Pay Reserve as agreed at the November Cabinet, to approve the transfer of £3.5 million from the Pay Reserve to Invest to Save Reserve. To approve the transfer of £1.5 million into the Capital Expenditure reserve for future risks in relation to Capital Projects. To approve the transfer of an additional £1.7 million from current underspends to increase the Invest to save reserve to fund future Change/Efficiency Programmes, following its use to fund the current MTRP budget process, which will reduce the level significantly as per the report. To approve the transfer of receipts of £500k in relation to previous capital expenditure into the Capital Works reserve Capital Budget Monitor and Additions The Cabinet was informed that the changes to the capital programme identified in the report by the Head of Finance had decreased the overall size of the remaining three year programme by £5,633k. The changes were summarised and set out in detail in the report. Page 5 This included: New external grant funded schemes at £1,620,000; An increase in S106 and other contributions at £80,000; The use of earmarked reserve at £46,000; A Budget increase, where previously omitted, to existing borrowing funded schemes at £520,000; Reduction of schemes/ removal of budget – £4,980,000; A Re-profiling of the budget into the four year programme starting 2018/19 – £2,919,000; Details of the expenditure position as at December 2015 were set out in the report. These details showed the forecast outturn position for the 2015/16 programme was estimated to be £25,557,000. An update was also provided on the headline / high value schemes in the programme. The current position on capital receipts was set out in the report. The value of receipts earmarked for use as match funding for the 21st Century Schools Programme Band A had reached its target of £7.5m. Cabinet Members were pleased to see the improved position in relation to slippage which had been a matter of concern in the past. Members expressed the importance of contractors meeting timescales. This was the subject of discussions with Norse. Decisions: 7 I. To approve the additions to the Capital Programme requested in the report. II. To approve the re-profiled capital budgets and note the capital expenditure forecast position as at January 2016. III. To note and approve the allocation of in-year capital receipts. Council Tax Reduction Scheme The Cabinet was informed that the Council Tax Reduction Scheme for 2016/17 updates the scheme that was introduced on 1st April 2015. The Council is not required to consult on the proposals of the new scheme as the amendments made are in consequence of amendments made to the Prescribed Requirements Regulations. The local discretions that are available to the Council will remain unchanged. No changes to current arrangements were proposed and the Council will continue to disregard the whole amount of War Disablement Pensions and War Widows Pensions when calculating the income of a claimant. If the Council did not adopt a local Scheme, the Welsh Government would impose the default scheme. That would mean no support for War Disablement and War Widows Pensioners Decisions: To recommend to Council that it approves the Council Tax Reduction Scheme for 2016/17 in accordance with the Council Tax Reduction Schemes (Prescribed Requirements and Default Page 6 Schemes) (Wales) (Amendment) Regulations 2016 ("the Prescribed Requirements Regulations") exercising its local discretions as indicated in the report. 8 Work Programme The Corporate Assessment suggested to the Council that it should consider strengthening committee work programming arrangements to ensure they are timely, meaningful, informative, and transparent, balanced, monitored, and joined up. In response to that suggestion, Cabinet agreed at a previous meeting that each month the Head of Democratic Services will ask Chief Officers to update the Cabinet work programme and this update will be reported to Cabinet each month. An updated work programme suggested by Chief Officers was discussed. This was, of course, a working document and will be subject to change. Decision: To adopt the suggested programme for update at the next meeting 9 Performance Board Minutes The minutes of the meeting of the Performance Board held on 9 /12/ 2015 were received and endorsed The meeting terminated at 12.30pm Page 7 This page is intentionally left blank Agenda Item 4 Report Cabinet Part 1 Date: 15 February 2016 Item No: Subject 2016/17 Budget & Medium Term Financial Plan Purpose Cabinet is asked to consider the work completed on the change and efficiency programme to date, the consultation feedback received on the programme and taking a strategic and medium term view, agree: The implementation of the full 4 year budget investments and saving options contained within the Medium Term Financial Plan; and The final 2 years of the Council’s 4 year Capital Programme Fees & Charges for 2016/17 The strategic document ‘Newport 2020’ as a framework and general basis for future service direction Noting that these will be subject to on-going review/updating. Cabinet also needs to agree a number of key 2016/17 budget matters, for recommendation to full Council on the 24th February. These are: the Council’s total revenue budget and resulting Council Tax for 2016/17 the Council’s Treasury Management Strategy the Council’s Prudential Indicators for 2016/17, Investment Strategy and its Minimum Revenue Provision (MRP) policy noting that the Treasury Management & Investment strategies, MRP policies and Prudential Indicators have been reviewed by the Council’s Audit Committee as required by the ‘Prudential Code’ for Local Authorities. Author Head of Finance Ward General Summary The Council has made significant improvement in how it plans its resources in the medium term, ensuring alignment with its vision for the City, through the ‘Prospectus For Change 2013-2017’ which underpinned it’s Medium Term Financial Plan (MTFP) with plans to change the way services are delivered to the residents of Newport within available resources. This resulted in a MTFP that was more or less balanced at the outset. The worsening financial support from WG in 2015/16 and beyond plus additional pressures on budgets now requires the delivery of significant Page 9 further savings in order to ensure a balanced budget in the short term, and financial sustainability of services in the medium to long term. In line with Cabinet recommendation in February 2015, the existing approved 4 year programme continues to be implemented, having undergone a review to re-confirm deliverability. New change and efficiency proposals have been developed to meet the increased challenge of 2016/17 and added to existing programme proposals. Cabinet is recommended to take a strategic and medium term approach and approve all the new investment and saving proposals over the life of this current plan. Whilst the MTFP is a four year plan, the Council is required to approve an overall budget and resulting Council Tax level annually. Within the context of the MTFP and the Capital Programme, Cabinet is asked to make final recommendations to the Council on: Proposal the 2016/17 Council Tax and total revenue budget, resulting from the budget proposals for 2016/17; Treasury Management & Investment Strategies, Minimum Revenue Provision (MRP) policy and Prudential Indicators for 2016/17. Cabinet is requested: Medium Term Financial Plan and Capital programme (paragraphs 4 – 12 and 55 - 69) 1. 2. To agree the implementation of the full 4 year change and efficiency programme, including all budget investments and saving options (Appendices 6 - 7), as summarised within the Medium Term Financial Plan (Appendix 10),and the full 2 year Capital Programme (Appendix 8). Noting they are subject to ongoing review and updating. To agree the fees & charges of the Council shown in Appendix 14 Overall revenue budget and resulting Council Tax 16/17 (paragraphs 13-51) 1. 2. 3. 4. 5. 6. To note the formal consultation meetings on the budget as outlined in paragraph 13-15 and the feedback received, shown in Appendices 1 to 4a To note the equalities impact assessment summary on the budget proposals, shown in Appendix 12 To note the Head of Finance’s recommendations that minimum General Fund Balances be maintained at £5million, the confirmation of the robustness of the estimates underlying the proposals, and the adequacy of the General Reserves in the context of other earmarked reserves and a revenue budget contingency of £1.5million To note the current level of Council Tax for Newport City Council and the monetary value of various percentage increase and how this compares to levels of Council Tax at other Councils as shown in paragraph 51 To review changes to the draft budget proposals shown in paragraph 22, and which are included in the list of budget investments and savings in Appendices 6&7 To recommend an overall net budget for the City Council and resulting Council Tax to the Council, noting that a formal resolution including the Gwent Police and Community Councils’ precepts will be presented to Council on the 24th February. Page 10 7. Approve expenditure and use of the Invest to Save reserve in line with summary shown in Appendix 13, noting they are based on detailed business cases reviewed by Cabinet in their December 2015 meeting. Capital programme and Capital budget & Schemes 2016/17 (paragraphs 55-69) To agree the capital expenditure budget for 2016/17 and the following year as shown in Appendix 8, being the final two years of the current medium term capital programme noting that slippage on current schemes, whilst shown based on current forecasts, will need to be confirmed in June. Treasury Management and Annual Investment Strategies, Minimum Revenue Provision Policies and Prudential Indicators (paragraphs 70-91) 1. 2. 3. 4. 5. To recommend the Treasury Management Policies to Council (Appendix 9) To recommend the Annual Investment Strategy to Council (Appendix 9) To recommend the Council’s Counterparty list (external bodies for Council investments) to Council (Appendix 9) To recommend the Prudential Indicators to Council (Appendix 9) To recommend the Minimum Revenue Provision policy to Council (Appendix 9) Action by Head of Finance – prepare budget papers for full Council in line with recommendations from this Cabinet Timetable Immediate This report was prepared after consultation with: Corporate Directors Heads of Law and Standards and People and Business Change Page 11 Background A ‘joined up approach’ 1. As in prior years, and in line with best practice for the budget setting process; we are asking Cabinet to consider the key budget issues together and: recommend a 2016/17 overall revenue budget and resulting Council Tax to the Council recommend the Council’s treasury management and investment policies, plus its Prudential Indicators to the Council 2. In addition, we are asking Cabinet to continue to take a strategic and medium term view and agree the implementation of the Council’s full 4 year change and efficiency programme, including all budget investments and saving options, as summarised within the Medium Term Financial Plan and the remaining years of the approved Capital Programme. Noting they are subject to on-going review and updating. 3. A key part in considering and agreeing the annual and medium term financial plan is a consideration of key financial resilience issues and how the budget deals with its Improvement Plans and Risks. These are considered in the report below for Cabinet’s review. THE MEDIUM TERM FINANCIAL PLAN 4. The Council developed and implemented its ‘Prospectus for Change 2013-17’ in 2013, as part of the development of the 2014/15 budget and medium term financial plan process. It underpins the Councils MTFP and the Council’s Corporate Plan ‘Standing up for Newport’ and the document outlines a range of improvement initiatives which the Council would implement over a 4 year period. A change and efficiency programme was developed, supported by detailed business plans, which included the detailed change and other saving proposals to meet the predicted financial challenges known at that time. The Prospectus and Programme were key parts of the ‘golden thread’ that linked the Council’s vision with the detailed change and efficiency projects and ultimately, annual service plans. The Cabinet approved the 4 year MTFP in February 2014, including the programme of projects outlined above, which was, more or less, balanced over the 4 years. 5. The worsening revenue grant financial settlement from Welsh Government necessitated significant further savings found for 2015/16 and this has continued into 2016/17, though not at the same level. The grant funding outlook, though better than originally envisaged, will continue to require the Cabinet to further develop its existing medium term organisational changes and plans so that once again, the Council has an organisational plan that delivers key services which are financially sustainable. In that respect, a document titled ‘Newport 2020’ has been finalised by officers, which, in general terms, maps out the general direction of travel for service areas over the medium term and is shown in Appendix 15. Cabinet are asked to endorse and approve this document as a key overarching framework for delivering future change programmes within the Council. 6. The medium term financial plan (MTFP) presented at Appendix 10 is the articulation of the financial challenges and the current organisational change programmes and savings, over the next 4 years. It includes those service changes/savings which have already been approved for these years from the February 2015 Cabinet meeting and new proposals. As a 4 year plan, it should be noted that this document will inevitably develop and change as assumptions are updated or confirmed for future years. Page 12 7. The Council financial strategy continues to be to maintain key services to the public, develop improvements in how services are delivered and fund key priorities including city centre regeneration. 8. As noted above, business change/improvement and efficiency projects have been developed over the medium term, and major projects within the change programme include: - Better procurement in Social Care New Ways of Working across the Council Moving our customers to on-line services wherever possible Active Living / Promoting Independence within Adult Social Services Reduced capital financing costs from re-phasing of the programme and a technical review of our PFI funding model - Increased income 9. Significant one off costs will be required to implement these change and efficiency projects. Currently costs are estimated at c£7.1 million, split between c£2.4m for the current financial year 15/16 spend and £4.1m for the next four years to 2019/20. As further saving proposals are developed for future years, we would expect this latter figure to increase. This total cost projection for 16/17 onwards is made up of c£3.4m for potential redundancy/related costs and c£0.7m other one off costs. These exclude any further project management costs which are likely to be required. The funding of these amounts are considered at paragraph 38. 10. The detailed assumptions used in the MTFP were noted in the September 2015 & December 2015 Cabinet meeting when the draft budget and MTFP were agreed for consultation. Since then, the Council received its draft revenue support grant settlement for 2016/17 and the UK Government outlined its Spending Review. In light of these, we have reviewed our reducing WG Revenue Support Grant assumptions and changed our anticipated reductions from 2.5% in each of the years 2017/18 and 2018/19 to 1.5% for 2017/18 and 1.25% in 2018/19. These are based on: - Analysis of the potential impact on Local Government funding based on work done by the WLGA, which, under a medium and high impact scenario, saw funding reduce by between 0.6%-2% in 17/18 and 1%-2.6% in 18/19 & 19/20 - Newport’s key demographic changes which results in better than average grant settlements continuing - Previous 2 year settlements - The UK Governments Spending Review forecasts continue as outlined over the medium term - Known changes to the formula distribution for 2017/18 which will have an adverse impact on urban Councils in that year 11. There have been no further significant changes to this plan since the December 2015 meeting, other than those outlined at Paragraph 22. 12. Cabinet is recommended to agree the implementation of the full 4 year change and efficiency programme, including all budget investments and saving options (Appendix 6 & 7), as summarised within the MTFP (Appendix 10), noting that it is subject to on-going review. THE COUNCIL’S REVENUE BUDGET AND COUNCIL TAX The draft budget and Consultation 13. During the Summer and Autumn of 2015, Cabinet Members and Directors / Heads of Service developed a detailed update to the existing change and efficiency programme with a range of new proposals with associated business cases. Considerable ‘budget conversations’, building on the extensive exercise carried out for the current year’s budget was undertaken Page 13 14. The resulting budget proposals agreed by Cabinet in December have been consulted on as follows: With Trade Unions via the Employee Joint Liaison Group (EJLG) meetings on 14th January 2016. The Unison and GMB unions have also separately responded with observations. Responses are included in Appendix 1. With all Overview and Scrutiny Committees in their January 2016 meetings where Members discussed the detailed change and efficiency programmes plus the Medium Term Financial Plan. Their reports and conclusions are included in Appendix 2. With the Schools’ Forum on 12th January 2016. Responses are included in Appendix 3. With the public. An analysis of responses is included at Appendix 4. The Council’s Fairness Commission. Responses are included in Appendix 4a With representatives from the business and voluntary sector on 4th February. Responses are included in Appendix 1. 15. In summary, there was general acknowledgement of the financial pressures facing the Council. Whilst comments were made on a wide range of budget proposals, the main focus of comments was as follows: Unions There was strong support for a Council Tax rise of 5% given that Newport’s Council Tax was still one of the lowest in the UK. Concern on the impact of the proposals on jobs and redundancies was made. Specific concerns were raised about the various proposals linked to the young people and youth of the city. Given the flexibility in the budget for 2016/17, a general observation that this provided an opportunity to minimise savings in 2016/17. Schools’ Forum - statement The schools forum carefully considered the Councils budgetary position for 2016/17 and beyond and made the following comment for consideration following the consultation period: “With regard to the Councils proposal on school overall funding, i.e. an addition to the base of £2.3m in relation to National Insurance increases and the effects of Pay and Grading, forum would bring to the attention of Cabinet that whilst the additions are welcome, they fail to recognise the substantial pressures being faced by the school sector, especially with regard to substantial demographic increases, pay awards for both teaching and non-teaching staff, increased teacher’s pension costs, and other general inflationary increases. There are concerns that children have one shot at an education however this budget will deprive the children of Newport of receiving a good education and will not sustain Newport or schools positions in their improvement tables. With specific regard to the budget proposal to cease funding for SPLD and ALD Advisory Services, forum appreciates that these services may be non-statutory. However they are services which are greatly valued by schools and significantly offer children who require this specific support greater opportunity to improve than otherwise would be the case. To consider that schools have the capacity to absorb this type of work, when they too are facing financial and an improvement pressures is at this time inappropriate, as there is a lack of expertise and capacity within schools.” Page 14 Public Consultation There were 230 surveys completed and in these, the public were asked to give opinions on each proposal, as they wished. Whilst there were 25 new budget saving proposals being consulted on, only in 10 cases did most of the respondents disagree with the proposals. In all others, making up over 60% of all the proposals, there was more agreement with the proposals than disagreement. The 10 areas where more respondents disagreed were in following areas: - Proposal EDU01, (People) – 188 respondents with 77.13% disagreement Proposal CFS02, (People) – 150 respondents with 62.00% disagreement Proposal CFS03, (People) – 158 respondents with 68.35% disagreement Proposal CFS05, (People) – 150 respondents with 48.67% disagreement Proposal CFS06, (People) – 150 respondents with 60.67% disagreement Proposal STS01, (Place) – 141 respondents with 46.10% disagreement Proposal STS14, (Place) – 137 respondents with 57.66% disagreement Proposal STS18, (Place) – 139 respondents with 50.36% disagreement Proposal LR02, (Corporate) – 138 respondents with 57.97% disagreement Proposal NON005, (Non-Service) –148 respondents with 68.24% disagreement Appendix 4 has further details of the results. The proposed budget 2016/17 The budget 16. The starting point for the 2016/17 budget is the current year’s budget. Whilst it is a challenging year, most services, with the exception of Social Services are currently forecasting to operate close to or under their approved budget. Notwithstanding this, regular budget monitoring has identified a number of base budget issues that require adjustment in 2016/17 and beyond and where required these have been included in service pressures / investment proposals. 17. Funding levels for Service Areas based on the draft proposals are shown in Appendix 5 with the detailed budget investments / pressures and savings shown in Appendix 6 and 7 respectively. Proposals include c£10.4 million of budget investments / pressures over and above the costs of inflation. The most significant area of additional expenditure are linked to: 18. c£1,200k of funding to implement the UK Government National Living Wage policy in 2016/17, with a further c£2,100k required thereafter to fully implement. This relates to the Council’s external social care costs to meet their higher costs as they implement this. £2,800k of funding to meet the costs of increased ‘Employer National Insurance’ rates, following the UK Government policy change which stopped rebates given to those employers with contracted out pension schemes. £280k of funding to implement the WG Welsh Language Act standards. £230k of funding for increased costs as capacity is increased at the Council’s Maes Ebbw Special school. c£360k of funding to meet adult social services demographic and transition pressures c£430k of additional funding for increasing children’s social care costs. As is the case each year, the Welsh Government (WG) transfers some specific grants into the Council’s overall grant settlement. The proposals make the assumption that these are included in those Service Area budgets which were funded from the specific grants. This Page 15 allows continuation of those services in the first year. Service funding levels in Appendix 5 reflect these changes. 19. Significant specific grants are received from WG each year and at this time we still await the finer details of funding levels for 2016/17. It is highly probable that we will see decreases in some of these grants. It is proposed, in line with the Council’s current working policy here that Service Areas deal with these matters with Cabinet Members in terms of identifying issues as they become aware of them and developing necessary solutions to resolve them. This may involve reducing / stopping services that WG specific grants no longer fund. 20. The need to identify a significant level of savings to balance the budget, both for 2016/17 and the next three years was recognised at the early stages of budget preparation and a robust process has identified new savings of c£9.3m of savings over the 4 years, of which c£7m is for 2016/17. These are in addition to already agreed savings of c£3.6m of savings over the next 4 years, of which just under c£1.7m is for 2016/17. The savings are shown in Appendix 7 21. The budget process does not stop and since Cabinet agreed the detailed budget proposals for consultation in December 2015, they have been considering the responses received and how to allocate the ‘over provision of savings’ in hand of £3,397k at that point, noting also the medium term challenge to the budget that still exists in the future. Changes considered and recommended are shown in the table below. A full reconciliation of the MTRP from the original consultation budget papers is included at Appendix 11. 22. The changes shown below are incorporated in the lists of 2016/17 investments / pressures and savings in Appendix 6 & 7 and funding levels for services in Appendix 5 i.e. saving items have been taken out or deferred/moved into future years as appropriate and new budget investments added to the list, compared to the position at the draft budget stage. Changes to MTRP (2016/17 only) following December 2016 / January 2016 Consultation December 2015 Consultation budget position Remove saving No EDU01 – cease funding for SPLD & AEN Remove saving No STS14 – land drainage and canal maintenance Remove saving No CFS02 – Integrated family support Remove saving No CFS05 – reduce children’s services preventions team Remove saving No CFS06 – reduce children’s services fostering / placements team Remove saving No LR02 – cease city events Remove saving No LR06 – city marketing budget Remove saving No LR11 – city tourism Inflation Investments Savings Tech Adj RSG/ C Tax GAP £'000 £'000 £'000 £’000 £'000 £'000 (10,870) (1,900) (1,924) +3,397 1,887 9,410 260 50 25 15 35 46 20 20 Remove saving No CSDI002 – reduce customer services team Remove saving No RIH18 – by £40K – reduction in youth services and retain school’s DoE capacity Remove saving agreed at Feb 15 for 13 40 52 Page 16 Inflation Investments Savings Tech Adj RSG/ C Tax GAP £'000 £'000 £'000 £’000 £'000 £'000 CCTV involving generating additional income – this is no longer achievable Defer saving CFS03 – reduce children’s social workers - to assess if current improved staffing position and caseloads are maintained and review Autumn 2016 Defer saving CFS01 – close Bryn Glas residential home and sell spare beds capacity - to allow time to assess if other Councils buy into spare capacity, as envisaged. Defer saving SSA03 – LD reassessments – as implementation is challenging and allows more time to do this before budget requires it to be done Defer saving SSA10 – Telecare - as implementation is challenging and allows more time to do this before budget requires it to be done. Defer saving SSA11 – modernise transport arrangement in adult social care - as implementation is challenging and allows more time to do this before budget requires it to be done. Defer saving PBC06 – cease general grants to voluntary sector - to allow more time to review alongside significant funding also given for commissioned services and period notice for organisations to adjust Defer saving STS01 – reduce evening/Sunday bus subsidies - to allow more time for these to become more commercial following opening of Friar’s Walk. Re-assess and negotiate Autumn 2016 and implement saving if usage not increased sufficiently Defer saving STS26 – review charging for special collections – to allow time to see take up at new rates and assess saving level Defer saving agreed at Feb 15 - Joint Working with Social Services in respect of out of county placements. To allow further time for work to be done to implement Additional saving NON006 – this is a reduction in the anticipated level of the Caldicot & Wentloog Drainage Board Levy. This is a cost reduction and will not have an impact on service users. New budget investment – increase schools budgets further to recognise significant pressure bought on by increasing pupil numbers New budget investment – increase infrastructure maintenance to recognise increased public realm schemes 144 297 531 58 104 63 52 44 43 (95) 520 350 Page 17 Inflation Investments Savings Tech Adj RSG/ C Tax GAP £'000 £'000 £'000 £’000 £'000 £'000 delivered through capital programme which requires on-going maintenance New budget investment – increased funding to support recycling services as external funding for service is reducing New budget investment – short term funding to tackle city centre parking problems via investment in on-going enforcement via Gwent Police whilst longer term solution is investigated and implemented. New budget investment in Social Care increasing costs and demography, as reflected in the 15/16 financial position. This has been funded from a reduction in the Living Wage pressure, which, following negotiations with providers, is over provided but funds of £303k will be re-designated into this area. Net zero impact on financial position. New budget investment – additional funding to support ‘rough sleepers’ in the city – 2 year initiative Reclassify 1% additional council tax increase from saving to funding Current Budget Position 110 34 25 406 1,887 10,449 (8,647) (406) (1,900) (2,330) 23. Cabinet considered the schools’ funding position in its December meeting, noting that additional funding of £2,520k was being invested in school’s but also the significant budgetary pressures being faced by the school’s sector. In that respect, as shown above, further funding of £520k is being proposed for the school’s overall budget, this being equivalent to the value of the assessed demographic pressures on schools, resulting from increased pupil numbers. In total, schools overall budget will increase by £3,040k, a 3.5% increase in Council funding. In addition, whilst the values of some specific school grants remain outstanding, the ‘School Deprivation Grant’ is known to be increasing and will affect most, but not all, schools. 24. As regards fees & charges, the proposed final fees/charges for 2016/17, following consultation is shown in Appendix 14 and Cabinet are asked to agree these. The grant settlement (RSG) and Tax Base 25. The finance settlement from WG is important to the financial position of the Authority making up 83% of its net budget funding. The UK Government’s Spending Review in the Autumn 2015 has meant that WG only notified Local Council’s with their draft budget settlements on 9th December 2015 and the final settlement is not due to be received until 2nd March, 2016. For the first time, the Council’s Cabinet, like all other Welsh Council’s, will set a budget and propose a Council Tax before the final grant settlement is known. This is entirely within their legal powers and this therefore represents a ‘budget risk’ which requires managing. More detail on this is included within the section on reserves below in para. 29 – 43 below. 26. In saying this, all the relevant data required tor the final settlement was included within the draft settlement and therefore no changes are expected from the draft settlement, though this cannot be guaranteed. In addition, there could be further specific grants that could transfer into the settlement and these also represent a potential risk, depending on the grants and Page 18 +541 values transferred, though reducing the current levels of specific grants is generally welcomed. 27. The final budget here is therefore based on the draft RSG settlement of £209.1m, which represents a 0.7% decrease in cash funding from the current year level, after taking account of specific grant transfers into the settlement. 28. The tax base is the estimated number of Band D equivalent properties within the city. As this number increases, it generates additional income through Council Tax but a reduction is made to the Council’s settlement from WG if any increase is disproportionate to average increases across Wales and this adjustment is included in the draft settlement figure, as noted above. An allowance for the increased costs of benefits is also required. For 2016/17, the tax base is 56,145.64 (2015/16 - 55,560.04.) General and Specific Reserves, Contingencies and Financial Risks 29. The proposed budget incorporates a number of assumptions in terms of likely levels of income and expenditure in future years. There are therefore inevitably a number of financial risks inherent in the proposed budget. The key financial risks are highlighted below: 30. Any overspend in 2015/16 over and above the revenue contingency budget would be an issue. However, no overspend is currently forecasted and the revenue budget contingency is not earmarked for any specific issues at this time. In saying that, there are a number of significant base budget pressures and overspends in the current 2015/16 year and these have been considered alongside the challenging savings targets for 2016/17. Additional significant budget capacity has been provided where it has been deemed necessary. 31. Saving proposals and additional income proposals in this report amount to approximately £8.6m and will need to be delivered in order to achieve a balanced outturn for 2016/17. This will result in implementation costs and inevitable financial risk around full delivery of all savings. Realistic part year assumptions have been made where implementation cannot be immediate but there is an inherent financial risk around achieving changes in time to deliver the planned savings. 32. Cross cutting (Council wide) saving proposals in areas of procurement, administrative processing tasks and management/supervisory de-layering are progressing well but are behind target in their delivery timescales. No budget adjustment to reflect this has been made on account of progress being made in their delivery and the use of the revenue budget contingency to offset the overspending here from late delivery. 33. Inflationary increases in budgets have been set at a low level, consistent with most other local authorities. Invariably, this introduces a degree of financial risk as key inflationary pressures are not known with certainty at this time but this financial risk is no higher than in any other year. In particular, any risk here in the area of ‘pay inflation’, being the highest risk value potentially, is covered by the Council’s ‘Pay Reserve’ 34. In terms of any contingencies and reserves, the Head of Finance needs to review these in their totality in conjunction with the base budget itself and the financial risks which face the Authority. In addition, this review should incorporate a medium term view where needed and should take into account key developments that may impact on the need for and use of one off resources. In these respects, Cabinet will be aware that the current base budget has a c£1.5million contingency budget. 35. In light of the financial risks highlighted above, a robust view is being taken on managing budget risks and protecting the financial health of the Council. In that respect, the Council’s financial resilience is a key consideration and Appendix 13 shows the current ‘snapshot’ of key data and information here, alongside the current position on the Council’s reserves. Page 19 36. The financial resilience ‘snapshot’ shows that the Council is mitigating potential risks through a number of avenues, there are sufficient levels of general reserves discussed further below, and there are a number of earmarked reserves which are set aside to mitigate against specific risks such as the insurance reserve and capital expenditure reserve. There are also earmarked reserves set aside which are set aside to fund expected future increases in costs for projects and a reserve is set aside for the smoothing of the funding of these, the most significant example being the Private Finance Initiative reserves. These contribute to a strong balance sheet position that is shown in the ‘snapshot’. 37. The Council has also been able to show strong financial control and has managed within its budget over a number of years, despite the high level of savings. This is projected to be the case for 2015/16 again which is summarised in the financial resilience ‘snapshot’ appendix. 38. Specific one off costs for implementation of the change & efficiency programme will be funded from the current Invest to Save and Pay reserve. Our forecasts indicate that there will be sufficient funds within this reserve to meet the above one off costs over the medium term of the current list of saving proposals here. A summary of the position is shown in Appendix 13 based on the detailed business cases for draft budget proposals agreed by Cabinet in December 2015. Cabinet is requested to approve this expenditure, funded from the reserve, noting it will be regularly reported to Cabinet as part of revenue budget monitoring. 39. A ‘rule of thumb’ analysis for determining the level of general reserves suggests this is at least 5% of net revenue expenditure (excluding schools’ budgets), unless a formal risk assessment justifies a lower level. This implies a level of c£8.7million for Newport. However, taking the approach outlined above: 40. Whilst it is accepted that as significant budget reductions are made it invariably introduces financial risks, Newport has a reputation of managing within its budget. Budget risks have been addressed in the proposals. 41. Protection against budget risks is provided through earmarked reserves and contingencies. Whilst no general revenue contingency reserves are currently held (excepting the base budget provision), the Council has a number of earmarked reserves for known but not always easily quantifiable financial risks. 42. In the context of the above and the financial risks inherent in the proposed budget, it is recommended that the minimum level of general reserves remain at £5million, supported by the base budget contingency of £1.5m. As shown in Appendix 13, the current level is higher at £8.9m and this additional level is not considered excessive given the on-going austerity and uncertainty on future funding, both for 2016/17 as the Council awaits the final WG grant settlement and the medium term funding support, with no forward settlement indicated by WG. In addition, the level is still low at this level, compared to other Council’s. The current general reserve level of £8.9m is 3.4% of the Councils budget, which is lower in comparison to other local authorities such as Monmouthshire (4.6%) and Caerphilly (4.5%). 43. The base budget contingency built into the budget, alongside the level of recommended general and earmarked reserves reflect the overall potential financial risk associated with delivering the budget proposals in 2016/17. With general reserves, this provides sufficient capacity to cover financial risks. In light of this approach, the Head of Finance, as part of his S151 responsibilities, is content that the 2016/17 budget as proposed is robust. RISK AND PERFORMANCE 44. As part of setting the Councils budget, key consideration is given to the risks the Council faces and the improvement objectives that the Council has put in place. The Council maintains a corporate risk register and an Improvement Plan, this next section looks at these Page 20 and identifies how they are dealt with currently in setting out the Councils 2016/17 and medium term budgets. Risk 45. The Council maintains a corporate risk register which is regularly reviewed by the Corporate Management Team and Cabinet, as well as the Audit Committee from a procedural/risk management framework viewpoint. The Council’s budget strategy and MTRP framework needs to reflect risks and incorporate appropriate financial mitigation, where required. The table below lists the current approved corporate risks at the time of writing, though these will be updated at the March Cabinet which will then require further on-going review from our budget strategy viewpoint. Table 1. Corporate Risk Register and associated financial mitigation Risk Financial planning mitigation 1. Legislative requirements including, but This will be assessed and budget provision not limited to: Social Services Act, /funding made available if deemed Welsh Language Act and Future essential/unavoidable Generations Act 2. Increasing Ageing Population – puts The MTRP has always and currently does significant strain on services and costs reflect the demographic pressures in Social Care budgets 3. Capacity and capability to meet the The base budget has provision for the councils objectives - That there are not increased costs associated with the new skills and or capacity within the pay/grading framework and adequate specific workforce to deliver both operational reserve exists to deal with one-off costs of services and also the pace of change equal pay settlements, pay protection and needed to modernise services and project cost. The Invest to Save reserve balance the budget. provides funding to change and modernise services, including bringing in additional capacity where necessary in the short term 4. Budget Challenge - That the continuing The Council has a robust business case need for significant annual savings is approach to service change which identifies increasingly difficult to achieve and that impact on services. could compromise organisational capacity and service delivery including statutory services 5. Safeguarding – Council No current specific financial issue. All budget policies/procedures may be inadequate saving proposals are supported by robust to protect vulnerable children / adults business plans which highlight, amongst other things, impacts on service delivery / statutory requirements. 6. Friars Walk – developer unable to sell / Project Governance is designed to highlight re-finance at level required to pay back any problems early in this respect. In addition, the Council specific reserve has provision to cover some losses and legal arrangements provides adequate security against the Council loan facility. 7. City Deal - That the SE Wales region, No current financial issues here. which includes Newport CC, cannot conclude a city deal within the timescales and as a result misses the opportunity to secure investment to improve economic outcomes for the communities of the city Page 21 In addition to considering each savings and pressure item in respect of achievability, a number of additional specific or general Council risks exist. These include: Table 2 – Other significant risks identified Risk The need to deliver significant levels of savings during a period of prolonged financial austerity particularly given the impact that delays to delivery of the proposal has on the budget monitoring position. Robust business cases to support saving proposals Appropriate budget strategy to deal with the ongoing challenges Base budget contingency to protect the core budget in s/t Robust financial monitoring and on-going review on the delivery of savings The cumulative impact of achieving the savings, within this current year’s budget in addition to the unachieved 2014/15 savings which remain to be realised in 2015/16 The Council’s ability to meet the costs of change e.g. voluntary severance, The level of additional borrowing undertaken in previous years and proposed will require more revenue resources to be used for capital financing in future years. The impact on Newport Bus, which is wholly owned by the Council, from challenging trading conditions and issues such as reductions to the reimbursement rate in respect of concessionary fares. The risk of WG levying fines if the Council fails to realise recycling or land fill diversion rates The potential for the Council to receive less than the budgeted sum in respect of Outcome Agreement Grant either due to performance shortfalls or statutory interventions The impact of the on-going uncertainty in respect of the outcome of local government reorganisation. 46. Financial planning mitigation Robust financial monitoring and on-going review on the delivery of savings Base budget contingency to protect the core budget in s/t Established Invest to Save reserve in place and processes to access funds from there to support delivery of MTRP savings Unavoidable risk based on historical spending Low interest rates provides some mitigation in that cost of borrowing is relatively cheap Review of capital programme and funding sources, including maximising capital receipts Good governance arrangements – Board of Directors includes officer rep and Members No budget expectation for financial dividend included in base budget Specific reserve provides mitigation and given no fines levied for 2014/15 performance, is now recommended to be used to fund specific staff to work with residents on a F2F basis to improve their recycling habits/practices Base budget contingency protects core budget in s/t Regular monitoring of relevant performance to ensure required achievement is being achieved. Base budget contingency protects core budget in s/t On-going review by Snr Management. No financial issues known with certainty currently. The impact of these challenges are reviewed as part of the financial monitoring process and through the Corporate Risk Register both of which are reported regularly to the Cabinet and the Senior Management Team. The Council’s Audit Committee also regularly review the Corporate Risk Register. Page 22 Performance 47. The Improvement Plan helps the Council demonstrate its continuous improvement. The Plan contains the priority areas for improvements in service delivery, and the tracking of various actions and measures will allow the authority to prove its success in these areas. The Council has identified 8 Improvement Objectives to form part of the Improvement Plan for 2016-2018. The selection of the objectives followed a consultation with the public where over 600 responses were received. 48. The Improvement Objectives for 2016-18 fit into the Corporate Plan themes as follows: A Caring City Ensuring people have the right social services to meet their needs Improving independent living for older people A Fairer City Ensuring people have access to suitable accommodation A Learning and Working City City regeneration and development Supporting young people into education, employment or training Improving educational outcomes for children A Green and Healthy City Increasing Recycling A Safer City Preventing offending and re-offending of young people 49. The Councils base budget provides the resources required to meet the numerous targets linked to these Improvement Objectives Annual service plans include further details about the appropriate targets and budgets in place which contribute to their delivery/achievement. Proposed Budget & Council Tax Level The table below shows the available and required budget funding with a 5% increase in Council Tax. Cabinet will be aware that there has been a 4% increase implicit in our MTFP planning parameters and there is a further 1% included in the draft budget proposals. In setting Council Tax, the Council needs to be aware of the need to set a balanced budget. Council Tax at Band D at 5% 5% Increase Budget requirement Base Budget 2015/16 Inflation & Re-pricing adjustments BASE BUDGET 2016/17 (before investments/savings) £000 261,370 1,887 263,257 Budget investments – (£10,449k shown in list of pressures plus increase of £732k required in Council Tax Benefit based on 5% Council Tax increase) Budget savings (£8,647k shown in list of savings plus £1,900k ‘technical saving) DRAFT BASE BUDGET 2016/17 11,181 263,891 Funding available Draft WG Settlement Current Council Tax at new tax base Increased Council Tax @ 5% Total Balance available ‘in hand’ 209,133 52,666 2,633 264,432 +541k Page 23 £984.92 10,547 50. Before Cabinet can recommend a budget to Council, it now requires decisions based around the figures shown in the above table. These decisions include: 51. Delete specific saving items Providing additional capacity within services Fund new initiatives and policies The level of Council Tax increase required to balance the budget. A 0.1% reduction in Council Tax equates to £40.5k For contextual purposes, the table below shows the monetary impact of different percentage increases in Council Tax and current values at other Welsh Councils. Given the low starting point on Newport Council’s tax, it will still be lower than most of the Council’s shown, even at the 5% increase level and the actual monetary increases in tax are low in themselves. Newport City Council tax will maintain its position as one of the lowest in Wales. Percentage Increase Newport Band D Tax 2016/17 Increase per annum Increase per week 1% £947.40 2% £956.78 3% 4% 5% £966.16 £975.54 £984.92 £9.38 18p £18.76 36p £28.14 54p £37.52 72p £46.90 90p Comparison with existing Band D Council Tax (rounded) Current year (2015/16) before any increase NEWPORT £938 Caerphilly £992 Wrexham £994 Cardiff £1,022 Torfaen £1,098 Swansea £1,132 Monmouthshire £1,095 Equalities Impact Assessments 52. In delivering its services the Council has to be mindful of its duties to discharge its statutory obligations for Equal Pay, Disability Discrimination Act (DDA) and other equalities legislation including The Race Relations (Amendment) Act 2000 and the Equality Act 2006. 53. The Council carries out an impact assessment to identify equalities issues across the breadth of the budget as part of the MTFP and annual budget setting process to inform spending decisions. As part of the budget process, equalities implications are considered for all budget proposals and an EIA is carried out by the relevant service manager, supported by the Council’s Policy team. 54. Appendix 12 provides an overarching impact assessment as well as the impact assessment for all those new saving proposals individually listed in Appendix 7, showing any issues, after mitigation, of any equalities issues that Cabinet and Council need to be aware of. THE COUNCIL’S CAPITAL BUDGET 55. The Council’s capital resources come from four main sources: (i) Supported borrowing allocation from Welsh Government (ii) Unsupported or “Prudential” borrowing (iii) Capital receipts from the sale of Council owned assets (iv) WG General Capital Grant / other external grants and contributions Page 24 56. In reality, there is little difference between (i) and (ii) as they are both ‘borrowing’ and the Council is required to identify a revenue budget to fund the financing costs that result from this type of capital expenditure (i.e. capital principle repayment – MRP, and interest charges). 57. In February 2014 a four-year capital programme was approved as part of the budget setting process, for the years 2014/15 to 2017/18. Over the course of 2014/15 and 2015/16, the programme evolved to reflect the requirements and priorities across the Council. New schemes were approved and added to the budget, as well as existing schemes being rephased between financial years to reflect changes in deliverability. 58. The remaining two years of the capital programme is detailed in Appendix 8. The 2016/17 budget includes slippage that has occurred against schemes in the 2015/16 programme, based on forecast outturn as at the end of month 8. This is subject to change, as it is only when the final outturn position is confirmed at the end of March (for reporting in June) that the final slippage figures can be incorporated into the 2016/17 (and subsequent years’) programme. As noted above, the programme has been recently reviewed extensively and whilst a difference will exist, it should be relatively small compared to previous years. 59. The current programme will also be subject to change over the remaining two years as new priorities emerge and successful capital bids for new schemes are added to the budget. The next capital programme commencing in 2018/19 will start being considered in due course. Key schemes on-going in the current Programme 60. The remaining two years of the programme (detailed in Appendix 8) includes the following key schemes: Budgets of £15.7m relating to Welsh Medium Secondary School provision and £3.9m for Duffryn High School refurbishment remain within the Capital Programme. Following the recent decision at Planning Committee in February, the Authority is reviewing its options in relation to these projects. The Capital Programme will need to be updated once the alternative proposals have been agreed. 21st Century Schools – whilst some of the strands of the Band A £15m programme have been completed (approximately £7.2m spent to date), work continues across the remaining projects with a remaining budget of £7.8m. The overall programme is 50:50 funded by WG grant and NCC capital receipts. Vibrant and Viable Places year 3 grant allocation of £4.365m, following on from the 2014/15 allocation of £5.822m and 2015/16 allocation of £4.111m. Underspends within each year of this grant cannot be carried forward into subsequent years unless reprofiling is agreed in advance with WG. The Fleet Replacement Programme continues, with £3.5m budget available for the remaining two year programme to 2017/18. Of the original budget, approximately £2.75m has been re-profiled into the future four-year programme commencing 2018/19. Annual allocations for Disabled Facility and Safety at Home Grants (£1.436m), Asset Maintenance (£1.5m), and Highways Capitalised Maintenance (£500k). Amounts set aside of £3m in 2016/17 and £2.2m in 2017/18 to fund future Change/Efficiency Programme schemes. 61. The overall Capital Programme including the above schemes totals £39.8m in 2016/17 and £18.2m in 2017/18. These are funded from various sources, including Capital Grant from WG, borrowing, capital receipts, Section 106 and other contributions, revenue contributions and other external grants. This is summarised in the table in paragraph 64 below. In addition to the schemes already in the capital programme, consideration will need to be made in the near future of capital project implications of the recent developments regarding the Cardiff City Region City Deal, once commitments and approvals are confirmed. The financial commitments here are likely to be some years away at this time. Page 25 62. An amount of £5.2m remains reserved for the Change and Efficiency Programme, with individual schemes yet to be determined. This amount is a reduced amount compared to the original programme due to no requirement to spend, as highlighted in the business cases supporting the saving proposals. It remains flexible and will continue to be reviewed on an on-going basis. 63. The revised capital programme also includes a new allocation, funded by borrowing of £80k for replacement fencing at Rivermead Multi-Use Games Area. 64. The table below shows the current approved four-year programme compared to the proposed remaining two-year programme based on estimated 2015/16 outturn. 2014/15 2015/16 2016/17 2017/18 £000's £000's £000's £000's Total £000's Outturn Current Approved Programme as at January 2016 Remaining Two-Year Programme to be approved February 2016 Change Change Funded by: General Capital Grant Supported Borrowing Unsupported/ Prudential Borrowing Capital Receipts Other External Grants Revenue Contributions S106 & Other Contributions Total 27,197 26,146 39,036 18,198 110,577 27,197 0 25,016* -1,130 39,763 727 18,198 110,174 0 -403 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 -729 0 -337 -4 -60 -1,130 647 0 21 0 59 727 0 0 0 0 0 0 -82 0 -316 -4 -1 -403 *forecast outturn 65. The provisional capital settlement (made up of a general cash grant of £2.479m and Supported Borrowing funding of £4.073m) for 2016/17 from Welsh Government is a small improvement on the allocations previously assumed based on 2015/16 figures. Due to uncertainty around spending plans from Central Government, WG no longer provide indicative settlement figures for the medium term, so to be prudent for the purposes of MTFP forecasting the estimates for 2017/18 remain unchanged. 66. External grant funding continues to be an important source of funding for specific capital schemes, with the remaining two-year programme being 27% grant funded. The organisation will continue to seek opportunities to secure external funding to finance both existing schemes and new priorities that may emerge. 67. As previously agreed by Cabinet, the majority of capital receipts funding is earmarked for use on the 21st Century Schools programme (£7.5m for ‘Band A’ and up to £6m for Welsh Medium Secondary subject to use of other capital reserves), as match funding against WG grant. The useable capital receipts balance at 31st March 2016 is estimated to be circa £6.5m, with a further £3.5m forecast to be received by the end of 2017/18. This forecast is clearly uncertain at the moment and will depend on the property market over the coming Page 26 years, so a conservative estimate has been used to inform the funding of the remaining twoyear programme in relation to 21st Century Schools. 68. While the Council is continuing its strategy of minimising its actual long term borrowing and funding as much of the capital programme via ready ‘cash’ sources (grants, capital receipts, contributions), it is recognised that in certain cases this may not be possible due to limited availability of cash resources. Funding capital expenditure via borrowing in a given year results in revenue cost implication beginning in the subsequent financial year. The remaining two-year programme assumes that undertaking new borrowing is unavoidable, but it should be noted that this borrowing requirement will reduce if forecasts of capital receipts are achieved/ exceeded and not used to fund further new schemes. 69. The table below shows the capital financing revenue budget required to fund the remaining two-year capital programme. Capital Financing Budget Required 2016/17 £000’s 19,958 2017/18 £000’s 20,408 2018/19 £000’s 20,693 TOTAL £000’s 61,059 TREASURY MANAGEMENT STRATEGY & PRUDENTIAL INDICATORS 2016/17 70. The Council is involved in two types of treasury activity: Borrowing long-term for capital purposes and short term for temporary cash flow Investment of surplus cash 71. These activities are controlled primarily via the Council’s Treasury Management Strategy and various measures and limits set via its Prudential Indicators to regulate/control the implementation of that strategy. 72. CIPFA requires local authorities to determine their Treasury Management Strategy Statement (TMSS) and Prudential Indicators (PIs) on an annual basis. This requires approval by full Council following a recommendation from the Cabinet. The TMSS also includes the Annual Investment Strategy (AIS) that is a requirement of the Welsh Government’s (WG’s) Investment Guidance. 73. Our detailed Treasury strategies for 2016/17 are included at Appendix 9. In addition, planned strategies to 2019/20 are also included, in line with the Council’s 5 year Medium Term Plan. Key points of interest are summarised below. Borrowing Strategy 74. The Council has significant long term borrowing requirements but in recent years, the strategy has been to fund its capital expenditure from reducing investments rather than undertaking more expensive new borrowing i.e. using ‘surplus cash’, whenever possible. This is because the rates achievable on the Council’s investments are lower than the rates that would be payable on long-term borrowing and therefore this strategy is more cost effective. 75. In terms of the revenue budget, the Council must ensure it sets aside sums to repay capital expenditure funded from borrowing (irrespective of whether the borrowing itself is undertaken externally or through dis-investing). This is done via the ‘Minimum Revenue Provision’ (MRP). In addition, a budget is also needed to fund actual interest payable on loans taken out, which are based on predictions of actual external borrowing. Both are discrete budget lines in the Council’s overall revenue budget. Page 27 76. Local Authorities measure their underlying need for long-term borrowing through their ‘Capital Financing Requirement’ (CFR). This takes into account the amount of capital expenditure that needs to be funded through borrowing, (as opposed to external funding from cash grants, capital receipts or S106 contributions for example) irrespective of whether the borrowing itself is undertaken externally or through dis-investing. 77. In addition to normal planned capital expenditure, in December 2013 the Council approved a loan of up to £89.1million to Queensbery Real Estates (Newport) Ltd (QRE) to fund the building of the Friars Walk Development. The Council’s own borrowings to make the onward loan are kept separate from the Council’s other borrowing requirements as these loans are relatively short term given the loan is anticipated to be paid off in full via a capital receipt by November 2016, when the Council’s own borrowings for this will then be redeemed as soon as is possible. On this basis, the Council will not be required to make MRP charges to the revenue budget in relation to the Friars Walk Development loan as the borrowing will be paid off in full at the end of the scheme via the repayment of the loan by QRE (Newport) Ltd. Loans in relation to the Friars Walk development have been taken at various stages throughout the scheme build; therefore have variable dates when the loans are redeemable. £40 million of loans are redeemable in July 2017, with the balance being taken over shorter terms, currently up to the end of April 2016. This would mean if the loan by QRE (Newport) Ltd is repaid before July 2017 the Council will have surplus funds to invest, unless we are able to redeem early at nil or minimal cost. 78. The table below shows the estimated Capital Financing Requirement/ New Net Borrowing Requirement position for Newport City Council for 2015/16 to 2018/19: Table 1: Newport City Council – CFR 31.3.15 31.3.16 31.3.17 31.3.18 31.3.19 Actual Estimate Estimate Estimate Estimate £m £m £m £m £m CFR 321.1 360.2 280.6 283.7 283.5 Less: Other long-term liabilities * -51.6 -49.3 -47.4 -45.5 -43.8 Borrowing CFR 269.5 310.9 233.2 238.2 239.7 Less: External borrowing ** -190.3 -235.8 -246.6 -205.6 -204.5 Internal (over) borrowing 79.2 75.1 -13.4 32.6 35.2 Less: Usable reserves -89.8 -83 -78 -74.2 -73.6 Less: Working capital 8 8 8 8 8 2.6 -0.1 83.4 33.6 30.4 Investments / (New Borrowing) *finance leases and PFI liabilities that form part of the Authority’s debt ** shows only loans to which the Authority is committed and excludes optional refinancing 79. As the table shows, the inherent ‘need to borrow’ as shown by the CFR is predicted to be £280.6 million in 2016/17. The significant reduction in the CFR between 2015/16 and 2016/17 is due to the anticipated repayment of the loan in relation to the Friars Walk development. 80. Given current borrowing levels and repayment of the QRE (Newport) loan, no additional long term borrowing is likely to be required during 2016/17. However, the Authority will be required to be flexible to borrow up to the Authorised Limit, as there will be uncertainty to the exact timing of repayment of the outstanding loan. 81. The Authority will adopt a flexible approach to any borrowing necessary in consultation with its treasury management advisers, Arlingclose Ltd. The following issues will be considered prior to undertaking any external borrowing: Page 28 Affordability Maturity profile of existing debt Interest rate and refinancing risk Borrowing source Investment Strategy 82. The Authority holds minimal invested funds, representing income received in advance of expenditure plus balances and reserves held. In the past 12 months, the Authority’s investment balance has ranged between £0m and £25 million at any one point. In 2016/17, the investment balances could increase significantly dependent on the timing of the repayment of loans in relation to Queensberry, where a substantial receipt may be achieved in advance of borrowing required to be repaid. 83. Objectives: Both the CIPFA Code and the WG Guidance require the Authority to invest its funds prudently, and to have regard to the security and liquidity of its investments before seeking the highest rate of return, or yield. The Authority’s objective when investing money is to strike an appropriate balance between risk and return, minimising the risk of incurring losses. 84. Given the increasing risk and continued low returns from short-term unsecured bank investments, the Authority will continue to invest in relatively secure and/or higher yielding investment classes during 2016/17. This is especially the case for any surplus funds available for investment following the repayment of the Queensberry loan, before it is used to repay its own loans for this purpose. 85. Approved Counterparties: Whilst investment funds remain available and based on the treasury management advice from Arlingclose; the Authority may invest its surplus funds with any of the counterparty types in table 2 below, subject to the cash limits (per counterparty) and the time limits shown: Table 2: Approved Investment Counterparties and Limits Credit Rating Banks Unsecured Banks Secured UK Govt Not applicable Not applicable £5m £10m 2 years AAA AA+ AA AAA+ A A- Corporates Registered Providers Not applicable Not applicable £10m £5m £5m 2 years 2 years 2 years 2 years £5m £10m £10m £5m £5m 2 years 2 years 2 years 2 years 2 years £5m £10m £10m £5m £5m 2 years 2 years 2 years 2 years 2 years £5m £10m £10m £5m £5m 2 years 2 years 2 years 2 years 2 years £5m £10m £5m £5m £5m 2 years 2 years 2 years 2 years 2 years £5m £10m £5m £5m £5m 13 months 2 years 2 years 2 years 2 years £5m £10m £5m £5m £5m Government £ Unlimited 50 years Page 29 BBB+ BBB None 6 months 13 months 2 years 13 months 2 years £2.5m £5m £2.5m £2.5m £2.5m 100 days 6 months 2 years 6 months 2 years £2.5m £5.0m overnight 100 days Not applicable Not applicable Not applicable Not applicable Not applicable £1m 6 months Not applicable Pooled funds £10m 25 years Not applicable 86. Investment decisions are made by reference to the lowest published long-term credit rating from Fitch, Moody’s or Standard & Poor’s. Where available, the credit rating relevant to the specific investment or class of investment is used, otherwise the counterparty credit rating is used. Whilst the credit ratings score drives the approved listing, the day-to-day operational counterparties are generally limited to named counterparty listing as documented in Appendix 9. However, where it is prudent to do so the Authority may also use other approved investments based on the approved credit ratings as documented in the table above. 87. A more detailed explanation of the different approved counterparty types are included in Appendix 9 but for the sake of clarity, the Council’s investment strategy will, as per the Welsh Governments Investment Guidance, give priority to security and liquidity and will aim to achieve a yield commensurate with these principles. Due to the expected increase in levels of surplus funds during 2016/17, the total amount invested in any individual counterparty has been increased to £10m, and the time limit increased from 6 moths to 2 years. This is in line with the limits provided by our treasury advisers. Prudential Indicators 88. The Council must establish certain ‘checks’ required by CIPFA to ensure that its Treasury Management Strategy is operating effectively. These are known as Prudential Indicators, and they will be reported to the Council on a 6 monthly basis. 89. Examples of our key indicators are noted below; again more detail is supplied at Appendix 9 Net Borrowing/Capital Financing Requirement 90. The Council’s net borrowing should not exceed its Capital Financing Requirements as outlined earlier. This ensures that borrowing is only used to finance capital over the long term. The Council does not note any difficulty in meeting this requirement. Financing Costs to Net Revenue Stream 91. This ratio shows how much of the Council’s total revenue budget is used for capital financing costs, as a percentage. The ratio for 2016/17 is 8.8%. Risks: 92. Detailed financial risks are included in the various sections of the report and appendices where applicable Risk Budget Impact of Risk if it occurs* (H/M/L) M Probability of risk occurring (H/M/L) L What is the Council doing or what has it done to avoid the risk or reduce its effect (i) robust business case Page 30 Who is responsible for dealing with the risk? Head of savings not delivered Budget savings not delivered on time leading to in year overspending Unforeseen Pressures M M H L processes (ii)robust budget monitoring (iii) programme governance (iv) service planning (v) retention of reserves and budget contingency (i) robust budget monitoring (ii) programme governance (iii) retention of reserves and budget contingency Finance Heads of Service (i) retention of reserves and budget contingency (ii) robust budget review Head of Finance Directors / Heads of Service Directors / Heads of Service Head of Finance * Taking account of proposed mitigation measures Links to Council Policies and Priorities In drawing up budget proposals, due regard has been given to key Council policies and priorities Options available Taking a strategic and medium term view Cabinet should approve the 4 year change and efficiency programme as summarised in the MTFP, though they could approve 2016/17 proposals only. For 2016/17 Cabinet must agree a revenue budget and then the resulting Council Tax for Council. Cabinet have various options open to them on the detailed change and efficiency programmes contained within this report. Preferred Option and Why That Cabinet continues to approve a 4 year change & efficiency programme and the detailed projects over the 4 year period Cabinet must set a balanced revenue budget and recommend the related Council Tax amount required for this level of spending to Council Comments of Chief Financial Officer The financial implications stemming from this report are contained within the body of the report. Comments of Monitoring Officer The Revenue Budget Report has been prepared in accordance with the requirements of the Local Government Act 2003 and the Local Government Finance Act 1992. In accordance with Section 25 of the 2003 Act, the Cabinet must have regard to the advice of the Head of Finance, as the Council's Chief Finance Officer, regarding the robustness of the budget estimates and the adequacy of the financial reserves. This advice must be taken into account when considering the proposals in the Report and in making recommendations to Council regarding the budget and the Council tax rate. In accordance with the Functions and Responsibility Regulations, agreeing the overall budget and setting the Council Tax rate under the 1992 Act is a matter for full Council. Therefore, the recommendations of the Cabinet will be subject to ratification and approval by full Council, insofar as they relate to the overall budget and Council tax proposals for 2016/17. However, the implementation of the individual proposals within the medium term efficiency and change programmes are executive matters for the Cabinet, provided that they are in accordance with the general budget framework set by the Council before the beginning of each financial year. Therefore, Cabinet is able to approve the 4 year programme as set out in the MTFP, subject to future budget decisions. Page 31 Staffing Implications-: Comments of Head of People and Transformation The change and efficiency programme outlined in the report will have a direct impact on employees across the Council, including, potentially, schools. Changes to structures and staffing will be required to make the necessary savings. This programme will be supported through Human Resources, ensuring that the Council’s services are financially sustainable into the future and continue to deliver high quality to Newport’s citizens. The change programme will need to incorporate meaningful consultation with trade unions and affected employees and this has already commenced. The Council will aim to minimise the impact of the budget proposals on employees across our services, and a number of actions are currently being undertaken to assist in this e.g. restrictions on recruitment, reduction in use of agency staffing and overtime. However, given the scale of the challenges facing the Council over the next 5 years, it has to be recognised that the Council cannot rule out having to make redundancies. All employees directly affected will be supported by the provisions of the Council’s Job Security Policy, which aims to minimise compulsory redundancies and retain employees in our employment wherever possible. Comments of Cabinet Member The Chair of Cabinet, as Lead Member for strategic finance confirms he has approved this report. Local issues The budget proposals as shown affect the city as a whole although some specific proposals may affect certain localities more than others Scrutiny Committees Comments from Scrutiny Committees are included in appendix 2 of the report Equalities Impact Assessment The detail of Equalities Impact Assessment undertaken is included in Appendix 12 of the report. Consultation Wide consultation on the budget has been undertaken, as outlined in paragraph 15 of the report Background Papers Equalities Assessments on saving proposals Appendices Appendix 1 Business, Union and 3rd Sector Consultations Appendix 2 Extracts from Scrutiny Committee Minutes Appendix 3 Extracts from Schools Forum Minutes Appendix 4 Public responses to budget consultations & Responses Appendix 4a Fairness Commission review Appendix 5 Service Area Draft Budgets Appendix 6 Budget Investments Appendix 7 Budget Savings Appendix 8 Capital programme/budget 16/17 and further 1 year program Appendix 9 Treasury Management Strategy and Prudential Indicators Appendix 10 MTFP Appendix 11 Reconciliation of movements since Budget Consultation Appendix 12 Equalities Impact Assessment Appendix 13 Financial Resilience, Earmarked Reserves & Invest to Save requirements summary position Page 32 Appendix 14 Fees & Charges Appendix 15 Newport 2020 Page 33 Appendix 1 Business, Union & Third Sector Consultations Minutes Employee Partnership Forum Date: 14 January 2016 Time: 10.00 am Present: Councillors G Giles (Chair) Whitcutt; P Short, S Davies, I Reese, M Lavis (Unison); R Haywood, B Dawkins, G Lucas (GMB); D Rees (NUT); R Tollman (NASUWT); Officers In Attendance: D Wood-Lawson (Head of People and Business Change; M Rushworth (Head of Finance); M Dickie (Business Improvement Manager; B Burns (Health and Safety Manager; A Every (Senior HR Business Partner); A Jenkins (Democratic Services) Items Raised by Trade Unions: Budget Proposals 2016/17 Lengthy discussion ensued regarding the concerns that union representatives had with the budget proposals. The union representatives expressed their disappointment over the lack of changes to the budget proposals by the Cabinet. This was in light of the recent announcement from the Welsh Government where the funding allocation to Newport City Council was more than originally expected. It was hoped that suggested cuts by the cabinet would be reconsidered. The areas of concern that were highlighted by representatives was Children and Young People and Education, in particular, Specific Learning Difficulties (SPLD) and Additional Learning Needs (ALN), and the proposed reduction of funding in these areas. Unions highlighted that reduced funding in these areas would have a huge impact on the people that need the support of the council. The Chair assured representatives that comments had been taken very seriously, and would be noted. The Head of Finance informed those present that £11M savings were expected to be made by the Council for next year. Unions position was that they understood that there would still need to be cuts however, it was disconcerting that the figures were not revised when the provisional settlement from the Welsh Government came out. The Head of Finance explained that the reason why no revision had been made to the report was because the Welsh Government settlement came in days before the report went out. Councillor Whitcutt stressed that when the proposals were published the Cabinet wasn’t sure of the likely settlement from Welsh Government. At Cabinet recently it was made clear that Page 34 all stakeholders should participate in the budget consultation including the public and that it was important to consider all the factors and representation should be taken seriously. GMB raised concern where a staff group in Streetscene had not been informed of proposed changes in their specific service. GMB and the service manager were due to have a meeting to review this position and clarify later in the week. The Head of People & Business Change stressed that there had been a number of staff engagement sessions undertaken throughout the whole of the Authority in response to budget proposals, however if there was an area that had not been informed in time, this that this was a one off incident which is unfortunate. However it is anticipated clarification for these staff members will be given following the planned meeting this week. After lengthy discussion the Chair advised that comments were welcome were welcome to enable the authority to take on board all concerns in relation to the budget proposals. Unions asked for clarification on categorisation for Scheme of Delegation business cases. Agreed: Unions comments/position on the budget proposals noted. Clarification/categorisation for Scheme of Delegation business cases to be sent to Unions. Page 35 Appendix 1a – Union specific comments UNISON The Leader of Newport City Council and Members of the Cabinet Dear Councillors 2016/17 Budget and Medium Term Financial Plan We write to you as part of the 2016/17 budget consultation exercise and base this response on the 18th December Cabinet Report. We have met Council Officers to discuss the Business Cases underlining the proposals which affected staff and our members. We note that the draft Welsh Government settlement is better than previously expected and amounts to a 0.7% cut in funding. The proposals that have been put forward were in anticipation of a 2.5% cut in the settlement. We understand that due to the timeframe the proposals could not be amended to perhaps ‘relax’ some of the financial pressure, but we remain concerned that there have been no amendments or addendums to allow us to consider which proposals are likely to be rejected in the light of the better than expected settlement. The 18th December Report acknowledges that the Cabinet could now ‘take out savings altogether’ (para 16). Furthermore, the healthy levels of reserves and budget consistency allows for more flexibility, safety and resilience (para 20). Consequently, there is no necessity to make any of the new cuts proposals that are now being brought forward for Cabinet approval. We support the proposal to further increase Council Tax (N0N005) above that already planned in the MTFP. Newport has the lowest rates of Council Tax in Wales and doesn’t spend up to its SSA (para 10). We hope that Cabinet and Council agree to this proposal as it provides more revenue for the continuance of services albeit nowhere near where the finances need to be. We are also pleased to hear though cannot see a reference in the Cabinet Report, that the Living Wage will be uplifted in line with foundation recommendations in April 2016. Cabinet should take note of the risk level entailed in some of the proposals. There can be a temptation to propose business cases with options that are high in terms of risk in the change due to a pressure to reduce budgets and spending. We would ask that these types of cases are considered carefully, and what the outcome could be if the risk was not managed and could lead to a further financial outlay. There are a number of proposals for cuts to services provided for children and young people in the City. These are causing considerable concern for us not only in terms of staffing but Page 36 also for their impact on vulnerable people. We would ask Cabinet to consider not to implement these proposals as they will affect future generations considerably, and potentially put the Authority at risk with not protecting children to the best of their ability. CHILDREN’S SERVICES There are multiple proposals which concern Children Services – the first of which we will address is CFS01 which is to close Brynglas Bungalow Children’s Residential Unit and also to sell excess capacity to neighbouring local authorities. UNISON believes that this proposal is high risk and may well fail to provide savings. The business case proposes something which has not been researched or undertaken by other local authorities; therefore the risk would be whether the plan would come to fruition. Another point would be whether there would be capacity time to accommodate those out of county placements. Proposals CFS02, CFS03, CFS05, and CFS06 concern the deletion of Social Worker and front line worker posts within Children Services. It seems ridiculous that the Authority undertook an extensive Recruitment and Retention campaign for social workers some three years ago, and now they consider them for redundancy! We believe these proposals hold a high risk of the Authority not meeting the needs of children in the city and failing to be able to provide the service required. We would also highlight that deletion of posts in this area will lead to higher workloads for others including case work, which could add to high levels of anxiety and stress for these workers. YOUTH SERVICE Disappointingly, the Council’s Youth Service appears again in the budget proposals. Proposal numbers RIH18 and RIH07 both affect Youth Workers in the city. We understand that some posts may be retained but through grant funding, but posts will be lost. We also question the job security of grant funded positions. SpLD The proposal EDU01 ‘Ceasing Funding for Specific Learning Difficulties delegated services and ceasing or partially ceasing funding for the Additional Educational Needs delegated service’ is strongly opposed by UNISON. Not only would we see the loss of highly specialised and experienced individuals in their field, but the extra support provided to children who face particular difficulties in school would disappear. Schools are already stretched for resources; we believe that withdrawal of the service would result in higher demands on teaching and support staff, and lower attainment for children who require the additional support. STREET SCENE Page 37 Proposal STS14 - Land drainage and canal maintenance – review of services - we would urge Cabinet to consider events of recent weeks around the Country. To reduce maintenance of canals and land drainage would be foolish in light of extreme weather events. Proposal STS18 concerns the street cleansing teams and includes a proposal to change working hours. We cannot support a proposal which sees staff move to a nine hour outdoor working day in such a physically demanding role, without return to depot during shift. UNISON has significant health and safety concerns and wishes to remind the Council of its duty of care. UNISON are disappointed again to see the reduction in Park Rangers in the budget. This section of workers have seen severe cuts to staffing in the past 18 months, to lose another member of staff will result in a further drop in morale. The Cabinet will have to remind Council that if changes such as this proposal were to go ahead, then opening hours for parks will have to be amended and the public will witness a reduction in the service as a result. The Council cannot have the same service as previously and stretch those staff responsible. OTHER Proposal LR02 includes the cessation of provision for City events and we are concerned that not all events have been considered within the proposals, such as Remembrance Parade and Children’s Chartist Parade. Who would be responsible for these annual events? Also the withdrawal of funding for the Food Festival would be damaging for Newport. Such hard work has been put in to raising foot fall to the City Centre; surely a very successful food festival will supplement this? Also it is confusing to know which members of staff are involved in this planning, as the report states savings would be apportioned over 2 years – whereas it previously states staff savings would be delivered April – July 2017 but that ceasing of events would be April 2016? We would suggest that Cabinet gain more information. We would ask that Cabinet consider all of the above comments. Please note that there is no imperative for further cuts to jobs and services for the coming year. UNISON has been criticised in some quarters for its lack of rigour in opposing cuts in previous years. Our understanding for the Council’s position and requirement to balance its books may evaporate if there are further unnecessary cuts to our members’ jobs and services. If you wish to discuss any of the above points, please do not hesitate to contact either of us. Yours sincerely, Miss Stephanie Davies Branch Secretary Mr Peter Short UNISON Regional Organiser Page 38 GMB Councillor Bob Bright Leader Newport City Council Dear Councillor Bright 2016/17 Budget and Medium Term Financial Plan The GMB wish to make the following comments in relation to the Cabinet Report regarding the 2016/17 Budget and Medium Term Financial Plan proposals. Newport City Council has received a better settlement figure from the Welsh Government (0.7%) significantly less than the original figure of 2.5% cuts which many of these proposed cuts are based upon. We therefore request the Council now look at much less stringent cuts to its services. Many of these proposals will vastly reduce the number of staff available to deliver core services to vulnerable adults and young people as well as the environment. In particular the GMB wish to highlight areas that will have a major impact upon people’s environment and the cleanliness of the streets where they live. The current proposal is to cut street cleaning outside of the City Centre by slashing the workforce. The Council will not be able to maintain the same level of service with this massive loss of workers. Reduced street cleaning would result in higher build-up of litter in the streets especially across the outskirts of Newport where it is proposed to reduce the cleaning schedules. The introduction of a 10 hour working day and closure of Park Square will have significant detrimental impact upon the remaining workforce especially as their work is very physical and can result in work related illness. Many of these workers are very worried about the impact upon their family life as well as the long term affect upon their health and wellbeing. The GMB urge management to consider looking at income generation rather than cutting the service to the public and staffing levels. Cuts to grounds maintenance, land drainage and canal maintenance will significantly lower the appearance, access and usage of much of the urban area. The recent weather conditions have highlighted the risk of flooding to homes and property. These cuts appear to have a high risk element attached to them. We have grave concern regarding the proposed reduction of social worker posts especially as the council has striven in the past to build up the number of social workers recognising the vital need to protect vulnerable adults and children/young people. The high number of potential reduced posts across Family Support Service, Fostering and Matching and Placement Service (MAPS) will cause increased caseload and pressure on remaining staff, Page 39 possible additional court costs, potentially putting the Service at risk as well as possible long term financial implications. The closure of Brynglas Bungalow Children’s Residential Unit and the hope to sell excess capacity to neighbouring local authorities is both untested and will drastically reduce staffing levels and may place this service in jeopardy if unsuccessful. Especially where cuts are proposed in preventative and other family and children service which as highlighted in their respective business cases may result in higher residential need. The proposed business case to cease funding for Specific Learning Difficulties delegated services and the ceasing or partially ceasing funding for Additional Educational Needs delegated services – the level of high risk relating to these proposals indicate they should be rejected which the GMB would support. Cabinet Member Decision The GMB is fully aware the increased cardboard collection service to residents through Wastesavers is a cabinet member decision, however, the GMB has been informed by its members and subsequently by management that there are in fact 12 permanent staff (not 8 agency workers as reported in the business case) who will be affected by this decision. We are informed all of these workers will work on the green waste collection but this work will last until the end of the year and management are unable to inform us what will happen to our members at the end of 2016 or the other permanent members of staff who previously worked on this function. An Addendum to the business case was sent out on 22 January 2016 from management (attached as appendix 1) to this statement. The Addendum appears to identify 24 FTE posts will be lost allegedly from a daily average of 19 FTE agency staff and management of vacant posts (6 FTE and 3 FTE operatives with long standing health conditions). Yet it is the GMB’s understanding these vacant posts are filled by agency staff - is this double accounting? The GMB have the names of 12 permanent FTE workers who have been working on the cardboard collection service for approximately 2-3 years. We raised this information to management at the meeting with staff on the 15th and this was not challenged. Quite honestly this business case is very unclear and we are very concerned that there has been no mention of a potential TUPE transfer or any consultation with staff until the GMB intervened on 13th January. Management then met with staff on the 15th. If it transpires our members should be subject of a TUPE transfer but the Council failed to undertake proper due diligence in this respect and later lose their employment we will clearly take this further. Page 40 The GMB is requesting the cabinet member to postpone any decision until a proper business case is produced. Conclusion The GMB is very much aware the majority of budget cuts are the result of the central government’s continued attack upon public sector workers. However we would highlight the fact that once these services are reduced or lost it is very unlikely they will ever return. We would therefore request the Cabinet to pass on the settlement figure and protect its services. Yours sincerely Lyndon Clarke Gerald Lucas Branch Secretary Convenor Rowena Hayward Membership Development Officer Page 41 Responses from Trade Union, Third Sector and Business Sector meeting on 3rd February 2016 Generally the feedback was positive with the Unions making the same points they had made in their written submissions - Don’t be tempted to reduce the increase in Council Tax to less than 5% (Although it was pointed out the assumption for future years was at 4%) Consider removing savings proposed in children’s services ; youth services/ SPLD/AEN services Consider removing saving proposed at Brynglas Bungalow; Social worker reductions; Streetscene Consider the on-going risk of service reductions Generally they were pleased that their submissions were being seriously considered by the Cabinet. Page 42 Appendix 2 Extracts from Scrutiny Committee Minutes Community Planning and Development Scrutiny Committee – 13 January 2016 2016-17 Budget and Medium Term Financial Plan: Scrutiny Consultation The Head of Finance introduced the report and outlined the current position of the draft Cabinet Budget Proposals. He explained that the Cabinet had confirmed the draft proposals at its meeting in December, and that the proposals out for public consultation contained the full range of options from which the Council could make savings. In light of the confirmed settlement from the Welsh Government, the draft proposals contained more savings than was required, as such not all the savings in the proposals would need to be taken. The outcomes of this meeting would be presented to the Cabinet at its meeting in February for consideration prior to making a final decision on the budget. The Committee was asked to provide recommendations and comments on the proposed savings and investment proposals, and comments on the Cabinet Delegated decisions. The Head of Services delegated decisions were provided for information and related to operational matters. The following comments and questions were raised in relation to the specific proposals: New Budget Investments 13 – National Minimum Wage Members asked how this would impact upon our staff and our contracts with outside organisations. Officers explained that this would likely increase costs for providers, and this was linked to the work of the contracts and commissioning team, negotiating with providers to agree the impact. The provisional figure included in the budget papers was based upon high level analysis and would be confirmed once agreement was reached with providers. In relation to internal staff, last year’s Living Wage agreement was already in place, and autoenrolment in the pension scheme (Proposal 25) would also be brought in this year. 14 – Welsh Language Scheme Concerns were expressed at the level of investment needed to meet the new Welsh Language requirements, at a time of severe financial pressure and proposed cuts to other valuable services. It was recognised that these were legal requirements, and noncompliance would result in the authority being fined. Officers explained that public services were subject to a timetable being rolled out for compliance, and representations had been made to Welsh Government together with other similar local authorities regarding the impact on areas with low percentages of Welsh speakers in the local population. Agreed / Revised Investments 21 – Adults – Demographic Growth The Committee discussed how these figures were calculated, and the difficulty of projecting demographic growth accurately. An overspend was projected but it was reported that this could be brought down by achieving planned savings. New Budget Savings for Consultation SSA10 – Telecare It was confirmed that this was due for review, and would look at consistency of access and cost across the service, and ensuring focus on prevention. Page 43 SSA11 – Modernisation of Transport Provision Officers explained that this review would be a staged process, focussing on encouraging independence, and looking at all transport provision arrangements currently in place. The review was long overdue, with some provision having been in place for a long time. Transition was expected to be more difficult for those service users with longstanding arrangements. Training and support would be provided to aid transitions to new arrangements. It was clarified that this would not affect hospital transport. It was suggested that “access to social interaction” should be included as a priority in the new transport policy. It was also suggested that ongoing monitoring should take place of those accessing or ceasing to access day services, so that the impact can be assessed / mitigated. Officers confirmed that this proposal was linked to other business cases looking to provide activities in hubs, with good transport links for ease of access. STS01 – Bus Routes – Removal of Financial Support on Evenings and Sundays The Committee expressed concerns regarding the potential impact of this proposal, for example for those needing to make hospital visits on a Sunday. Such concerns were also raised by the Street Scene, Regeneration and Safety Scrutiny Committee (7 January 2016), which recommended a further breakdown of usage figures was required to properly assess the likely impact, particularly for vulnerable groups. CSDI002 – Customer Services – Reduction in Front Line Staffing Following discussion of this proposal, the Committee agreed that they could not support this reduction in staffing. Although this is not a statutory service, it is very important to the public and the Committee were concerned that this proposal would have an adverse impact for the sake of a relatively small budget saving. LR01 – Members Neighbourhood Allowances The Committee recommended that this proposal be reviewed. The Head of Service confirmed that the rules regarding funding had recently been tightened up, and not all allowances were spent (£15k was saved this year). Concerns were raised regarding the impact on local organisations and voluntary groups. As not all Members were using their allowances, it was suggested that the money could be pooled and/or administered differently instead. LR02 – Cease the Provision of All City Events The Committee recommended that this proposal be reviewed. Concerns were raised regarding the overall impact upon the economic development of the city centre, in maintaining the profile of the city as a destination, and capitalising on the increased footfall brought in by Friars Walk. NB. The Street Scene, Regeneration and Safety Scrutiny Committee also made comments on this proposal (7 January 2016). LR11 – Reduction in Discretionary Tourism Budget Linked with the concerns above, the Committee was reluctant to support any reduction in tourism budget, at a crucial stage in the development of Newport. The Head of Service advised that a Member group had been set up to look the promotion of culture and heritage in the city. PBC06 – Reduction in the Overall Budget Allocated Through Grants to Voluntary Sector Organisations Officers outlined the process being proposed to review the overall grant budget and the system for allocating funds / commissioning services. It was highlighted that this should be considered in conjunction with Proposal SSA06 (Adult and Community Services – Review and Reconfigure Third Sector Contracts). Page 44 The Committee raised concerns over the proposed reduction to voluntary sector grants, particularly in the context of cuts to services provided to the Council, which would likely drive more people towards voluntary sector services. Also in the light of more challenging times nationally, for example with another recession forecast, and further changes to the benefits system ahead. Members underlined the value of voluntary sector services, including the money saved by statutory organisations as a result. Page 45 Learning Caring and Leisure Scrutiny Committee – 20 January 2016 2016/17 Budget & Medium Term Financial Plan Consideration was given to a report on the 2016/17 draft budget options and Medium Term Financial Plan. The Cabinet was required to consult on the proposals before recommending a budget to Council for approval, including Scrutiny Committees. Public consultation was also taking place on the proposals for which a deadline for receiving comments from the public engagement process of 22 January 2016 had been set. The draft budget proposals had been split into three sections: consultation. The Scrutiny Committee was invited to comment upon and make any suggestions upon this section for consideration by the Cabinet. over the forthcoming period to implement these proposals and would undertake consultation with Members as part of the usual decision making process, prior to each individual decision being made. –These were matters within the remit of individual Heads of Service, that would be implemented over the forthcoming period. Members were invited to comment on any aspect of the report which fell within the remit of Committee, but encouraged to focus on those proposals within the formal consultation (Part A). Comments were also invited upon the budget process, particularly focussing on the public consultation and engagement activities taking place add also to Fairness and Equality Impact Assessments to ensure the process had been properly followed to support the budget proposals. Comments made related to: – To close Brynglas bungalow children’s residential unit and sell excess capacity to neighbouring local authorities. This would reduce the options available for looked after children within the Authority. The three beds would be sold across the remaining two residential units on the basis of standard, medium care. This outcome would reduce the level of provision in Newport from 12 to 9 beds. The high unit cost and small size of the unit and nature of the building also posed difficulties in addressing aspects of provision for vulnerable children. redesign its format. performance. Page 46 – Ceasing funding for SpLD delegated services. Ceasing or partially ceasing funding for the AEN delegated service. This would remove funding for specific education services of a non-statutory nature (AEN and SpLG provision, delegated to Maes Ebbw Special School). Concern was expressed that this proposal would adversely affect support for vulnerable students and the impact on performance, other services and citizens, since pupils would not receive specialist service support and teachers would not receive free advice, support and guidance. The possibility of reconfiguring staffing arrangements was suggested as a possible option to explore in order to mitigate the suggested saving. It was suggested that the proposal should be reconsidered in the light of the implications of proceeding with the proposal. budget generally and associated financial issues. The Head of Finance explained that underspent budget areas were proposed for appropriate reductions in the following year and that corresponding cuts were not needed to front line services. lengthy proposals. Concern was expressed that schools should be consulted regarding the services they provide and be able to submit their own proposals for consideration when preparing budgets. The Chief Education Officer indicated that Head Teachers had been briefed at length regarding consultation proposals for the budget, informed of relevant dates and invited to comment on them. which a deadline of 22 January had been set. However, comments made subsequently would also be submitted to the Cabinet for consideration, alongside the results of all consultation outcomes on the budget proposals. – Reduction in Social Worker posts. Concern was expressed at the likely impact on the service arising from this proposal. Significant risks and challenges to performance existed for any of the options explored. It was suggested that more preventative work was desirable since reactive work often proved more costly to remedy issues that could have been more economically dealt with preventatively. – Review and reduction of Prevention Team. Similar concerns were raised to those in CFS03 above. The Teams were considered a necessary service provision. Both Teams should be active in providing parental support in individual cases. – Review and reduction of Fostering and Matching and Placement Service (MAPS) budgets. It was suggested that successful implementation of this service was important to sustain long term placements. It was suggested that ways of reducing external legal costs associated with the service should be investigated to assist in reducing service costs. – Reduction in Voluntary Sector Contracts. The possibility of investigating ways to reduce the costs associated with this matter was suggested. Reference was made to the complex funding arrangements associated with the voluntary sector contracts. Page 47 – Restructure of the Council’s core Funded Youth Service. Comments were made regarding elements of the service and the possible impact of the proposals to restructure the service and facilitate efficiencies within a realigned model: - Alternative Curriculum – This element would continue to be funded in full via the European funded Aspire to Achieve programme. - Duke of Edinburgh Award Scheme (DoE) – This would be discontinued but schools could procure licences from DoE to deliver the programme should they identify DoE as a priority. - It was intended that the core youth service provision would work more closely with schools. - NEET work – The 1-2-1 advice provided by the service alongside the NEET programme delivered by Communities First would continue in full but the advice and support provided would be discontinued. Resolutions and Actions To convey the comments made, as part of the budget consultation process, on the budget proposals relating to the Committee’s portfolio to the Cabinet for consideration. Page 48 Streetscence, Regeneration and Safety Scrutiny Committee – 7 January 2016 2016/17 Budget and Medium Term Financial Plan: Scrutiny Consultation The Head of Finance introduced the report and outlined the current position of the draft Cabinet Budget Proposals. He explained that the Cabinet had confirmed the draft proposals at its meeting in December, and that the proposals out for public consultation contained the full range of options from which the Council could make savings. In light of the confirmed settlement from the Welsh Government, the draft proposals contained more savings than was required, as such not all the savings in the proposals would need to be taken. The outcomes of this meeting would be presented to the Cabinet at its meeting in February for consideration prior to making a final decision on the budget. The Committee was asked to provide recommendations and comments on the proposed savings and investment proposals, and comments on the Cabinet Delegated decisions. The Head of Services delegate decisions were provided for information and related to operational matters. New Budget Investments 8 – Project Team Committee Members requested clarification on the terminology used within this proposal. The Project Manager clarified that this was an increase in the investment for this area to cover a pressure within the budget, to cover a shortfall in the income that was achieved by a capital team. 14 - Welsh Language Standards Members commented on the amount of investment proposed to implement the Welsh Language Scheme. Members were informed that this investment was required to meet the necessary standards, most of which were required to be in place for April 2016, and mainly related to making written information available to the public in Welsh. The £280,000 investment was primarily for translation costs, and the Council was looking at ways to reduce this through collaborations with other Councils for a shared service. Members acknowledged that investment was necessary to implement the standards, but questioned the amount of spending that was required. Suggested Investment – Barriers Reinstated in Town Centre Members commented that one area where an investment would be beneficial would be to reinstate the barriers within the town centre, on the understanding that this would support the bus companies to reinstate the buses to the city centre and increase footfall within the city centre. Members noted that at present the busses only stop at Friars Walk and the Market, which did not promote footfall for small businesses in the centre, particularly on High Street. Other issues raised with the removal of the barriers included car movements within the pedestrian area, cars parking within the pedestrian area, and problems with cleaning the streets due to parked cars. The Strategic Director – Place advised that at its meeting in December, the Cabinet had decided to undertake a review of traffic management issues in the city centre, which would include the issues raised in terms of traffic flow, footfall, and issues associated with pedestrian access to the city centre. The Committee agreed to recommend that the Cabinet consider investing in reinstating the barriers within the City Centre to improve pedestrian access to the city centre and overall Page 49 footfall. The Committee believes this encourage bus companies to stop at different stops within the town centre, which will improve footfall and help to support small businesses in the area. New Budget Savings for Consultation STS01 – Bus Routes – Removal of Financial Support on evenings and Sundays The Project Manager outlined the proposal to remove the Council subsidy for evening and Sunday bus services, and advised the Committee that the Council had invested £5000 to undertake surveys to gain a better understanding of the movement of passengers using these services. It was agreed that the information from this survey would be distributed to Members. The Committee commented that the Council should be encouraging more public transport use, and should be supporting Sunday trading and the night time economy in Newport with the opening of Friars Walk presenting an ideal opportunity to encourage people into the city centre. Members commented that the figures contained within the business case on passenger usage figures would have been produced prior to Friars Walk opening and that the Sunday and evening usage would likely to have changed following its opening. The effect on vulnerable groups was also discussed, in particular the impact this proposal would have on the elderly within these areas. Members recommended that a further breakdown of the figures was required prior to a decision being taken to establish how many passengers would be affected for each service. The figures included within the business case were summarised for Sunday and Evening Services per week and there was no weekly passenger figure provided for the X15 Service (Brynmawr to Newport, Stagecoach). It was also not clear from the business plan the wider impact this proposal will have, such as impact on access to recreation and services. STS014 - Land Drainage and Canal Maintenance – Review of Services The Project Manager outlined the proposed changes to the service as part of this proposal to move from a cyclical rota of maintenance, to a priority based schedule of works. Members queried if there were grants from external sources that could support this work. The Head of Regeneration, Investment and Housing advised the Committee that the Community Development Team could assist in this area, to work with Members and look at grant funding and work with the community, if there was an interest within the Community to set up volunteer groups. Members were concerned of the effect of this proposal on flooding risk for these areas, and the associated costs of reactive works to fix these areas should flooding occur. Members also suggested that the links with the Probation service be explored. It was noted that mention was made in the business cases to working with community and volunteer groups to work alongside the Councils maintenance to support work for these areas. Members agreed that this was a viable option, but were recommended that a decision on changing the maintenance schedule should not be taken before arrangements with community groups were already established. STS18 – Street Cleansing – Review and Restructure of Services Members questioned how the savings were being made without reducing services. The Project Manager advised the Committee that the savings were based on changing the working patterns for the operatives, revising the street cleaning schedule, and the increased use of machinery. Under the modernised service, street cleansing would take place from 85pm over a 7 day period, rather than 7-1pm 5 days a week as it currently stands. This would Page 50 provide a better service to the public and better working conditions for the operatives through the use of automatic vehicles for collecting litter. Members queried whether the workforce were happy with these changes, the Officers advised the Committee that the general feedback had been positive. STS20 – Grounds Maintenance Service Review This proposal was to reduce the number of grass cuts throughout the City from 8 to 6, with the exception of visibility splays, school contracts and leisure facilities, and was reliant on the investment of a more self-propelled machinery to clear the additional length and quality of grass. It was the opinion of some members of the Committee that as the optimum number of grass cuts was 12; to reduce this from the current 8 to 6 was not acceptable level of service. STS26 – Waste – Review of Charging for special collections This proposal would be to apply a new pricing mechanism for special collections to ensure that the minimum charge covers the operating and disposal costs of the service. The new pricing structure would be £20 for up to 3 items, which the Committee were advised was comparable with what neighbouring authorities charge for this service. The Committee raised concerns that if this proposal was implemented, that there would be an increase in fly tipping, which it was noted was already causing the Council significant cost to clear up. Members queried if there was any evidence from other authorities who has a similar scheme that fly tipping had increased as a result. Members informed that informal feedback that had been received indicated that there was not a direct correlation, and that pricing was not the only factor in instances of fly tipping. Members discussed the services available to collect usable item free of charge for recycling or on selling, and suggested that more was done to promote these services within the Community and this alternative given to customers via the contact centre. Members queried if it was possible to reduce the cost to make the service operate at cost neutral rather than a surplus. The Assistant Head of Finance clarified that the proposal covered a budget pressure last year and to make it cost neutral next year would require an additional £44,000, which is what this proposal would cover. Some Committee Members did not support this proposal, due to the risk that this would increase fly tipping. LR02 – Cease the provision of all City Centre Events The Committee noted that this proposal was within the portfolio of Community, Planning and Development Scrutiny Committee as a Communications issue. However, due to the focus of this proposal to cease events in the City Centre, the Street Scene, Regeneration and Safety Committee commented that this proposal would present a regressive step and negatively impact the positive work that has been undertaken to bring people into the city centre and establish these events. The Committee recommended that this was an area where funding should be retained and not reduced, in light of the recent investment in the city centre regeneration. It was acknowledged that these events would not need to be funded in the long term by the Council, but that at present there was a need for the Council to drive forward the events until such time that they were well established and alternative funding avenues had been utilised. Page 51 NON002 – Invest to Save Reserve Members were advised that this proposal was to cease the annual contribution made to the invest to save fund. The invest to save fund was used to fund any project which would then lead to permanent council budget savings. Currently the reserve is replenished by £950,000 every year. Members raised concerns that this fund should be used to make efficiency savings in the long term, and without replenishing it annually, it would diminish the Councils ability to respond to innovative and creative projects that will save the Council money in the long term. The Head of Finance advised Members that there was a proposal being discussed by the Cabinet to invest between £4-5 million in this fund as a one off investment. This would mean that the annual contribution of £950,000 would not be required to fund projects in the medium term. Members were advised that details of this investment had not been confirmed prior to the draft budget proposals being published, Members recommended that details of this proposed one off investment be included in the business case, as without confirmation of this additional investment, the Committee could not support to cease the annual contribution to the Invest to Save Fund. NON005 – Council Tax Increase The Committee indicated that it did not support this proposal, and recommended that the Cabinet does not increase Council Tax to the maximum amount of 5% in addition to the 4% already agreed. Cabinet Member Delegated decisions STS29 – Car Parking Tariffs Review The Committee discussed the proposal to revise the car parking order to facilitate increases to parking tariffs and pricing structures. Members commented that this proposal would have a negative impact on supporting the development of the City Centre and that the Council should be encouraging and supporting people to come into the city centre and increasing footfall for local business, to ensure the success of the city centre regeneration and development. RIH7 – Community Regeneration - Youth Services Operational Restructure – Phase 1 Members questioned why a Fairness and Equalities Impact Assessment had not been undertaken prior to this proposal being developed. The Head of Regeneration, Housing and Investment advised members that a FEIA had been completed and that this was an error within the report. The Committee requested that a copy of the FEIA be circulated to Members and included within the Cabinet Report in February. The Committee commented that this proposal would further diminish this service’s ability to identify and support vulnerable youths in the Community, and commented that Youth Services should have a consistent annual funding from the Council. Page 52 Appendix 3 Extracts from Schools Forum Minutes – meeting 12th January 2016 2016/17 Budget and Medium Term Financial Plan – Mike Fisher MF read through the ‘2016/17 Revenue Budget and Medium Term Financial Plan’ report updating the Forum on the latest position which was considered by Cabinet on 18th December 2015. JVW noted the uncertainty regarding the WG pledge agreement and commented that it is not acceptable for the Council to be faced with such uncertainty so close to determining the budget. JH explained that the reality is, in very recent meetings with WLGA and ADEW, it has been stated that the pledge agreement is for a fixed period of time, currently to the end of 2015/2016, which has been agreed with the Minister by LA’s. There has been no formal agreement for this to be extended further. The Government is striving to push LA’s to maintain spending and this should be seen as an assertion that the money ought to be spent. Within Newport it is difficult for schools to see, however the LA are putting 2.65% into school budgets. Within a lot of authorities, any increase of NI comes out of the school budget. In summary there is a degree of uncertainty, however in Newport we are more than meeting the commitment if one were to be in place. JW commented that this needs to be qualified for schools to understand as Newport has funded education at one of the lowest levels in Wales. JH agreed with JW, confirming this can be looked into and that Newport spends on Education lower than the expected SSA from WG. DR questioned whether the 2.56% increase included national insurance and total reward etc, to which MF answered yes. It was agreed that the Forum feels that this settlement raises considerable concerns and that there will be a point where the provision of sources will clash with the improvement agenda, where the lack of provision of adequate resources will hamper the development of the improvement agenda.. With regard to the budget proposals in the paper MF highlighted item 13 of the report relating to the requirement of an investment specifically targeted at Maes Ebbw School. The number of pupils attending this school has grown substantially over the years and as a result the school is at full capacity with additional children still requiring places. Therefore an investment will be looked into over the next year or so. MF explained that Appendix 1 of the attached papers demonstrates the councils current proposal to schools funding and that demographics for 16/17 and 17/18 have been removed. MF informed the Forum that Appendix 2 of the attached papers has picked up education efficiency and includes details surrounding the business case for ceasing funding for Specific Learning Difficulties (SpLD), which is currently out to consultation. Page 2 identifies the budget savings through the years and each year these have to be taken out of the budget too. A conversation ensued with a number of concerns raised by BC, SD, DR, HV and AM regarding this proposal. The main concerns raised were as follows; Page 53 The service provided by the SpLD funding is extremely valued and is used by, in the region of 300-400 pupils across the city every year. Whilst the possibility of basing this work within schools could be explored, schools do not have the funding to address this within their own budget and very few staff would be able to pick up the highly specific level of support that is required as unfortunately the initial teacher training does not cover this. On some occasions Tribunals have written into SEN statements that this support is required and therefore where would schools stand legally if they are unable to provide this. The negative impact on teaching staff acquiring higher workloads is a reality not a perception. FSM pupils would be doubly disadvantaged. Intervention programmes at KS2 are no longer sustainable. The business case does not identify the impact on the pupils involved which should be first and foremost the priority. Schools will be unable to keep to the recommended ratios and unable to achieve the standards that are expected. JH and VG informed the Forum that the Council have not volunteered this option. Due to the tight financial position, the Council have to offer some saving and unfortunately SpLD and ALN advisory services are in fact the only non-statutory service left. It should be recognised that the business case is presented as a proposal and therefore schools may wish to draw their attention to this particular area. If the service is really valued, an option could be for this to be bought, even partly if not at all. It was confirmed that the report would be going to Cabinet on 15th February 2016, however an Informal Cabinet was being held prior to this on 21st January 2016 for which any responses the schools felt were necessary could be included on that. JW informed the Forum on behalf of the 8 secondary heads, that they had already written to Cabinet to highlight that when the budget is set the LA will face all 8 secondary schools with a deficit which will vary from £200,000 - £400,000. This will impose a minimum of 54 teacher redundancies. Additionally, Duffryn High School are currently presented with a problem that with a deficit of this magnitude, they are unable to replace the Head of Performance Arts teacher which will result in drama and performing arts no longer being available to KS4 students. JVW concluded that the Forum asks for the Cabinet to consider this proposal very thoroughly and the impact this will have on the children. It was unanimously agreed that Forum is opposed to this proposal. The Forum considered the ISB Balances 2014/15 that were circulated before the meeting. BL commented that the balances did not appear to be a true reflection, for example 1 comprehensive has jumped from almost £300,000 deficit to an almost £100,000 balance and 1 primary has jumped to a £132,512 balance from £0, following an amalgamation. JW expressed concerns that children have one shot at an education however this budget will deprive the children of Newport of receiving a good education and will not sustain our position in the table. Additionally, in terms of obtaining pay increases for staff, where would schools stand in legal terms with a deficit? This could result in potential conflict between schools and staff unions, which is something that has already happened in England recently. Page 54 CONSULATION COMMENT FOR CABINET REVIEW The schools forum have carefully considered the Councils budgetary position for 2016/17 and beyond and make the following comment for consideration following the consultation period. With regard to the Councils proposal on school overall funding, ie an addition to the base of £2.3m in relation to National Insurance increases and the effects of Pay and Grading, forum would bring to the attention of Cabinet that whilst the additions are welcome, they fail to recognise the substantial pressures being faced by the school sector, especially with regard to substantial demographic increases, pay awards for both teaching and non-teaching staff, increased teacher’s pension costs, and other general inflationary increases. There are concerns that children have one shot at an education however this budget will deprive the children of Newport of receiving a good education and will not sustain Newport or schools positions in their improvement tables. With specific regard to the budget proposal to cease funding for SPLD and ALD Advisory Services, forum appreciates that these services may be non-statutory. However they are services which are greatly valued by schools and significantly offer children who require this specific support greater opportunity to improve than otherwise would be the case. To consider that schools have the capacity to absorb this type of work, when they too are facing financial and improvement pressures is at this time inappropriate as there is a lack of expertise and capacity within schools. Page 55 Appendix 4 - Public responses to budget consultations 2015/16 Budget Proposals 2016-17 Results There were a total of 230 surveys completed along with a number of additional letters and petitions from individuals and organisations regarding specific proposals (see Appendix A). Note that we also received comments on proposals that were not part of the public consultation, which have been passed onto the relevant Cabinet Member. The results of the online public consultation on the 2016-17 budget proposals have been split into the following sections: People (9 proposals); Place (6 proposals); Corporate (6 proposal); and Non-Service (4 proposals) The results of the consultation are as follows: Basic Information Question 0a: What gender are you? Male Female Number of people 83 140 Percentage of people 37.22% 62.78% NB: There were 7 no responses to question 0a. Question 0b: How old are you? 0-10 years old 11-17 years old 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65-74 years old 75+ years old Number of people 2 7 37 78 58 29 16 1 Percentage of people 0.88% 3.07% 16.23% 34.21% 25.44% 12.72% 7.02% 0.44% NB: There were 2 no responses to question 0b. NCC Budget 2016-17 proposal - summary of responses Page 56 Page 48 Question 0c: What area of the city do you live in? Allt-Yr-Yn Alway Beechwood Bettws Caerleon Number of people 20 5 14 4 17 Percentage of people 8.93% 2.23% 6.25% 1.79% 7.59% Malpas Marshfield Pillgwenlly Ringland Rogerstone Number of people 10 2 9 12 29 Percentage of people 4.46% 0.89% 4.02% 5.36% 12.95% Gaer 9 4.02% Shaftesbury (Crindau) 7 3.13% Graig 11 4.91% St Julians 11 4.91% Langstone 13 5.80% Stow Hill 5 2.23% Llanwern 4 1.79% Tredegar Park (Duffryn) 9 4.02% Lliswerry 27 12.05% Victoria (Maindee) 6 2.68% Ward Ward NB: There were 6 no responses to question 0c. NCC Budget 2016-17 proposal - summary of responses Page 57 Page 49 Section 1: People Question 1: Do you want to review and comment on the 9 ‘People’ proposals? Number of people Percentage of people Yes 174 84.06% No 33 15.94% NB: There were 23 no responses to question 1. Question 2a: Do you agree with Proposal EDU01 – Ceasing funding for SpLD (Specific Learning Difficulties) delegated services. Ceasing or partially ceasing funding for the AEN (Additional Educational Needs) delegated service. Yes No Not Sure Number of people 26 145 17 Percentage of people 13.83% 77.13% 9.04% NB: There were 9 no responses to question 2a. Question 2b: Do you think this proposal is clearly explained? Fully Partly Not at all Number of people 47 74 61 Percentage of people 25.82% 40.66% 33.52% NB: There were 15 no responses to question 2b. NCC Budget 2016-17 proposal - summary of responses Page 58 Page 50 Summary of comments received for EDU01 - Ceasing funding for SpLD delegated services. Ceasing or partially ceasing funding for the AEN delegated service. This proposal received the most comments through the online survey and was also the subject of a petition with 1,136 signatures. The proportion of ‘I do not agree’ responses was the highest in the consultation at over 77%. 33.5% of respondents who thought that the proposal was not at all explained. The responses appear to come from a range of backgrounds and included a high proportion of parents whose children use, or have used the services, some school teachers who have worked in partnership with the service. The main concerns relate to the impacts on the school pupils using the service and in particular the view that these are relatively vulnerable and need additional support in order to have a chance of receiving an adequate education. The difference the services have made to children’s learning was highlighted in a number of ‘first hand’ comments. Concerns were also expressed that proposal would place greater pressure on teachers in having to take more time to respond to the needs of pupils with special educational needs/additional educational needs who were no longer receiving specialist support, and that this could have a wider impact on classes and attainment. There was a concern that the savings represented short term savings, but would result in increased costs, poorer outcomes in the long term e.g. schools might need to buy-in specialist support services. Furthermore a number of responses suggested that there would be a potential long term knock on effect on other council services and public services. Some responses suggested that exclusions would rise as a result, or that the drive to support inclusive mainstream education of pupils with SEN/AEN would be compromised. Many of the responses highlighted the value and expertise of the service and the staff delivering it. It was mentioned that the proposal would impact on all Newport primary schools. NCC Budget 2016-17 proposal - summary of responses Page 59 Page 51 Question 3a: Do you agree with Proposal SSA10 – Telecare. Number of people Percentage of people Yes 76 48.72% No 39 25.00% Not Sure 41 26.28% NB: There were 41 no responses to question 3a. Question 3b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 52 34.67% Partly 54 36.00% Not at all 44 29.33% NB: There were 47 no responses to question 3b. NCC Budget 2016-17 proposal - summary of responses Page 60 Page 52 Summary of comments received for SSA10 - Telecare The consultation responses indicate a positive response to this proposal with over 48% in agreement against 25% not in agreement, however it should be noted that over 24% were not sure. This uncertainty was also mirrored in the relatively high number of responses that indicated that they did not understand the proposal either partly or fully. A number of responses said that they did not know what the telecare service is and what the proposal involved for service users, which presumably explains the relatively high number of ‘not sure’ responses. Whilst the responses were mostly positive the comments received tended to be more negative, which is fairly typical with opinion surveys. The most common theme was that the recipients of telecare services are often vulnerable and more likely to be frail. It was also suggested that a reduction in service could result in increased costs for residential care packages as people are less able to live independently and that there would be an increased impact on adult social work teams. Question 4a: Do you agree with Proposal SSA11 – Modernisation of Transport Provision. Number of people Percentage of people Yes 80 50.63% No 41 25.95% Not Sure 37 23.42% NB: There were 39 no responses to question 4a. Question 4b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 57 38.26% Partly 53 35.57% Not at all 39 26.17% NB: There were 48 no responses to question 4b. NCC Budget 2016-17 proposal - summary of responses Page 61 Page 53 Summary of comments received for SSA11 - Modernisation of Transport Provision. Over half of the consultation responses received agreed with this proposal, with nearly 26% not agreeing and 22% not sure. 38.2% of responses indicated that they thought the proposal was fully explained which meant that over half thought it was only partly or not at all explained. There were 15 comments relating to this proposal. A number of the comments supported the need for a review of the model for transport services but other comments also suggest that the impact on clients and how the savings will be made was unclear. Question 5a: Do you agree with Proposal CFS01 – To close Brynglas bungalow children’s residential unit and sell excess capacity to neighbouring local authorities. Number of people Percentage of people Yes 59 38.56% No 58 37.91% Not Sure 36 23.53% NB: There were 44 no responses to question 5a. NCC Budget 2016-17 proposal - summary of responses Page 62 Page 54 Question 5b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 49 35.25% Partly 59 42.45% Not at all 31 22.30% NB: There were 58 no responses to question 5b. Summary of comments received for CFS01 - To close Brynglas bungalow children's residential unit and sell excess capacity to neighbouring local authorities. Responses to this proposal indicate a relatively mixed picture with those agreeing at 38.5%, not agreeing at around 37.9% and not sure at 23.5%. In total there were 153 responses of which 35% thought the proposal was fully explained. Comments received included concerns that demands for beds from Newport children was uncertain and that Newport children should be assured of local capacity rather than costly and disruptive out of county placements. Some comments suggest that the proposal could be a short term saving which might result in increased costs in the longer term unless residential placements can be reduced through increased foster care placements. Generally the comments received expressed concerns about this proposal which is contrary to the small majority of responses who said they agreed it. Question 6a: Do you agree with Proposal CFS02 – Review of Integrated Family Support Service. Number of people Percentage of people Yes 33 22.00% No 93 62.00% Not Sure 24 16.00% NB: There were 47 no responses to question 6a. NCC Budget 2016-17 proposal - summary of responses Page 63 Page 55 Question 6b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 50 37.04% Partly 55 40.74% Not at all 30 22.22% NB: There were 62 no responses to question 6b. Summary of comments received for CFS02 - Review of Integrated Family Support Service. A high proportion of responses did not agree with this proposal with ‘no’ responses at 62% compared to ‘yes’ responses at 22%. The responses indicating that this proposal was fully explained was around 37%. In line with these figures the comments received were generally opposed to this proposal most commonly suggesting that there is a concern stated in the business case that the short term savings in prevention will be outweighed by increased future costs for acute intervention and an increase in the number of children ‘looked after’ by the authority. Several responses referred to the risk stated in the business case that the authority may be unable to meet its statutory child protection duties. The perceived increased risk to vulnerable children and families was generally considered unacceptable. Some responses referred to the relatively small savings proposed against the increased future risk. NCC Budget 2016-17 proposal - summary of responses Page 64 Page 56 Question 7a: Do you agree with Proposal CFS03 – Reduction in Social Worker posts. Number of people Percentage of people Yes 35 22.15% No 108 68.35% Not Sure 15 9.49% NB: There were 39 no responses to question 7a. Question 7b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 64 45.71% Partly 48 34.29% Not at all 28 20.00% NB: There were 57 no responses to question 7b. NCC Budget 2016-17 proposal - summary of responses Page 65 Page 57 Summary of comments received for CFS03 - Reduction in Social Worker posts A high proportion of responses did not agree with this proposal with ‘no’ responses at over 68.3% compared to ‘yes’ responses at under 22.1%. Almost all of the 34 comments received through the online survey were opposed to the proposal. The most commonly cited reasons related to the view that Social Services are already overstretched and are believed to be at a risk of failing to protect the children and families they work with and that a reduction in resources would further exacerbate this situation. Some responses highlighted the risk of catastrophic consequences of children ‘slipping through the net’. The relatively high levels of deprivation in some of Newport’s communities were mentioned as relevant in sustaining resources in social services. A common theme was that a reduction in social work capacity would result in a worsening of conditions with increased risk and potential increases in long term costs. Impacts on morale, turnover of posts and increased sickness absence were also mentioned. Question 8a: Do you agree with Proposal CFS05 – Review and reduction of Preventions Team. Number of people Percentage of people Yes 43 28.67% No 73 48.67% Not Sure 34 22.67% NB: There were 47 no responses to question 8a. Question 8b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 52 40.00% Partly 46 35.38% Not at all 32 24.62% NB: There were 67 no responses to question 8b. NCC Budget 2016-17 proposal - summary of responses Page 66 Page 58 Summary of comments received for CFS05 - Review and reduction of Preventions Team. The majority of responses, 48.6%, disagreed with this proposal with 28.6% in agreement and at over 22% a relatively high proportion were not sure. More than half of respondents thought that the proposal was either partly or not at all explained. Almost all of the comments received were opposed to the proposal. The most common reasons were the belief that preventions is vital in lowering the risk of vulnerable families requiring more acute interventions, particularly in the context of additional proposals to reduce the number of children’s social workers. This was generally thought to be a fairly minimal short term saving which would risk more costly long term interventions in the future. Comments suggested the preventions work is cost effective and helps ensure a fairer and more equitable society. The impact of reducing resources allocated to prevention work on other services e.g. youth offending, mental health etc was raised. Preventions was mentioned as being the key source of support for families where there is no acute child protection concern and was therefore vital in risk reduction. Question 9a: Do you agree with Proposal CFS06 – Review and reduction of Fostering & Matching and Placement Service (MAPS) Budgets. Number of people Percentage of people Yes 38 25.33% No 91 60.67% Not Sure 21 14.00% NB: There were 47 no responses to question 9a. NCC Budget 2016-17 proposal - summary of responses Page 67 Page 59 Question 9b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 55 41.98% Partly 56 42.75% Not at all 20 15.27% NB: There were 66 no responses to question 9b. Summary of comments received for CFS06- Review and reduction of Fostering & Matching and Placement Service The majority of responses, around 60.6%, disagreed with this proposal with 25.3% in agreement and 14% not sure. More than half of respondents though that the proposal was either partly or not at all explained. Concerns were expressed that this proposal alongside reductions in residential capacity, social work teams and preventions could increase risk to vulnerable young people and result in more out of county placements. The suggestion in the business case that there might be “reduced placement options” was regarded as a concern. Some comments indicated that a review of the service model NCC Budget 2016-17 proposal - summary of responses Page 68 Page 60 and the use of independent providers could be positive. The need for good, stable foster care placements was generally regarded as important for the wellbeing of vulnerable young people and whatever option was taken forward will need to ensure that this is prioritised. Question 10a: Do you agree with Proposal CFS07 – Reduction in Voluntary Sector Contracts. Number of people Percentage of people Yes 83 55.33% No 38 25.33% Not Sure 29 19.33% NB: There were 47 no responses to question 10a. Question 10b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 62 45.93% Partly 49 36.30% Not at all 24 17.78% NB: There were 62 no responses to question 10b. NCC Budget 2016-17 proposal - summary of responses Page 69 Page 61 Summary of comments received for CFS07 - Reduction in Voluntary Sector Contracts The majority of responses at 55.3% were supportive of this proposal, with 25.3% not in agreement and just over 19% not sure. The comments received were mixed with some suggesting that this represented another proposed cut to vital children’s services, whilst others were more open to the notion of reviewing contracts to ensure best value, and effective service delivery. Several comments stressed that quality of service was more important than costs of service. Others suggested that the third sector can provide better value for money than in house provision. NCC Budget 2016-17 proposal - summary of responses Page 70 Page 62 Section 2: Place Question 11: Do you want to review and comment on the 6 ‘Place’ proposals? Number of people Percentage of people Yes 108 67.50% No 52 32.50% NB: There were 70 no responses to question 11. Question 12a: Do you agree with Proposal STS01 – Bus routes: Removal of financial support on evenings and Sundays. Yes No Not Sure Number of people 61 65 15 Percentage of people 43.26% 46.10% 10.64% NB: There were 37 no responses to question 12a. Question 12b: Do you think this proposal is clearly explained? Fully Partly Not at all Number of people 64 52 15 Percentage of people 48.85% 39.69% 11.45% NB: There were 47 no responses to question 12b. NCC Budget 2016-17 proposal - summary of responses Page 71 Page 63 Summary of comments received for STS01 – Bus routes - Removal of financial support on evenings and Sundays There was a mixed response to this proposal with a narrow majority of 46.1% against the proposal, 43.2% agreeing and 10.6% not sure. Most people though the proposal was fully explained. The main concern was that the withdrawal of subsidy support for specified bus routes might compromise the success of the regeneration of the city centre, particularly as the services are on Sunday’s and evenings. Furthermore there were concerns about the impacts on people who are dependent on bus services for work, social and personal reasons. Some responses suggested that a reduction in these services could compound disadvantage and social exclusion. Other responses suggested that this proposal, whilst regrettable is more justifiable than some of the other proposals. Several comments suggested that public transport needs to be prioritise over car use for environmental, congestion and parking reasons with one particular comment suggesting that sustaining bus services would justify increased council tax. Question 13a: Do you agree with Proposal STS14 – Land drainage and canal maintenance – review of services. Number of people Percentage of people Yes 35 25.55% No 79 57.66% Not Sure 23 16.79% NB: There were 41 no responses to question 13a. NCC Budget 2016-17 proposal - summary of responses Page 72 Page 64 Question 13b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 59 46.83% Partly 54 42.86% Not at all 13 10.32% NB: There were 52 no responses to question 13b. Summary of comments received for STS14 - Land drainage and canal maintenance - review of services The majority of responses, at 57.6% disagreed with this proposal, with 25.5% in agreement and 16.7% not sure. Most response indicated that this proposal was clearly explained. The main concern expressed in most of the comments received was the concern that a reduction in planned maintenance, alongside changing weather patterns, would result in increased flooding risk, as experienced in other parts of the UK. Several responses suggested that canal maintenance is already inadequate in Newport and that a further reduction would mean people would stop using NCC Budget 2016-17 proposal - summary of responses Page 73 Page 65 the canal for leisure purposes. Some responses suggested that voluntary groups might become increasingly involved in canal maintenance. Question 14a: Do you agree with Proposal STS18 – Street Cleansing – review and restructure of services. Number of people Percentage of people Yes 54 38.85% No 70 50.36% Not Sure 15 10.79% NB: There were 39 no responses to question 14a. Question 14b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 67 52.34% Partly 43 33.59% Not at all 18 14.06% NB: There were 50 no responses to question 14b. NCC Budget 2016-17 proposal - summary of responses Page 74 Page 66 Summary of comments received for STS18 - Street Cleansing - review and restructure of services The majority of responses, at 50.3% disagreed with this proposal, with 38.8% in agreement and 10.7% not sure. Most responses indicated that this proposal was clearly explained. Almost all of the comments received were opposed to this proposal with many suggesting that Newport already has a problem with litter and street cleansing and that this proposal would make things worse. Some responses suggested that the proposal could compromise Newport’s growing appeal as a visitor destination. Question 15a: Do you agree with Proposal STS20 – Grounds Maintenance Service Review. Number of people Percentage of people Yes 85 62.04% No 39 28.47% Not Sure 13 9.49% NB: There were 41 no responses to question 15a. Question 15b: Do you think this proposal is clearly explained? NCC Budget 2016-17 proposal - summary of responses Page 75 Page 67 Number of people Percentage of people Fully 83 64.84% Partly 35 27.34% Not at all 10 7.81% NB: There were 50 no responses to question 15b. Summary of comments received for STS20 - Grounds Maintenance Service Review The majority of responses, at 62%, agreed with this proposal, 28.4% not in agreement and 9.49% not sure. Over 64% thought that the proposal was fully explained. The comments received show a mixed response to this proposal with a split between those who thought a reduction on grass cuts would make neighbourhoods untidy, whilst others were supportive of wild flower planting and allowing grass areas to revert to wildlife habitats. Several responses suggested that mowing frequencies were excessive and that short grass was being needlessly cut. Question 16a: Do you agree with Proposal STS26 – Waste – Review of charging for special collections. Number of people Percentage of people Yes 88 63.77% No 34 24.64% Not Sure 16 11.59% NB: There were 40 no responses to question 16a. NCC Budget 2016-17 proposal - summary of responses Page 76 Page 68 Question 16b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 73 57.94% Partly 44 34.92% Not at all 9 7.14% NB: There were 52 no responses to question 16b. Summary of comments received for STS26 - Waste - Review of charging for special collections The majority of responses, at nearly 63.7%, agreed with this proposal, 24.6% not in agreement and 11.5% not sure. Over 57% thought that the proposal was fully explained. Most of the comments received expressed concerns that increased collection charges could result in more flytipping, which would be a ‘false economy’. A small number of comments thought that an increase would have no impact on flytipping and that people who would previously arranged a collection would not become flytippers due to a small increased charge. The need for discretionary rates for low income households was mentioned. NCC Budget 2016-17 proposal - summary of responses Page 77 Page 69 Question 17a: Do you agree with Proposal RIH18 – Restructure of the Council’s core-funded Youth Service. Number of people Percentage of people Yes 55 41.04% No 52 38.81% Not Sure 27 20.15% NB: There were 44 no responses to question 17a. Question 17b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 54 43.55% Partly 51 41.13% Not at all 19 15.32% NB: There were 54 no responses to question 17b. Summary of comments received for RIH18 - Restructure of the Council's core-funded Youth Service NCC Budget 2016-17 proposal - summary of responses Page 78 Page 70 A slight majority of responses at 41% were supportive of this proposal with 38.8% disagreeing and 20.1% not sure. 43.5% of people thought that the proposal was fully explained. The comments received were generally concerned about a reduction in youth service resources. The main reasons cited included the importance of youth work in preventing future social problems e.g. anti-social behaviour, involvement in gangs, community cohesion etc. NCC Budget 2016-17 proposal - summary of responses Page 79 Page 71 Section 3: Corporate Question 18: Do you want to review and comment on the 6 ‘Corporate’ proposals? Number of people Percentage of people Yes 94 65.28% No 50 34.72% NB: There were 86 no responses to question 18. Question 19a: Do you agree with Proposal CSDI002 – Customer Services – Reduction in Front Line Staffing. Yes No Not Sure Number of people 64 61 10 Percentage of people 47.41% 45.19% 7.41% NB: There were 45 no responses to question 19a. Question 19b: Do you think this proposal is clearly explained? Fully Partly Not at all Number of people 70 46 9 Percentage of people 56.00% 36.80% 7.20% NB: There were 55 no responses to question 19b. NCC Budget 2016-17 proposal - summary of responses Page 80 Page 72 Summary of comments received for CSDI002 - Customer Services - Reduction in Front Line Staffing A slight majority of responses at 47.4% were supportive of this proposal with 45.1% disagreeing and 7.4% not sure. 56% of people thought that the proposal was fully explained. The comments received about this proposal were mixed. Whilst most thought that the customer waiting times were already long and a further reduction in staffing would make this worse, however other responses suggested that this would be an acceptable saving and the minor inconvenience could be mitigated through more development of online services. Several responses opposed to this proposal suggested that the estimated savings were low and would not justify the inconvenience caused. Question 20a: Do you agree with Proposal CSDI013 – Review of service delivery model and management saving. Number of people Percentage of people Yes 85 65.38% No 22 16.92% Not Sure 23 17.69% NB: There were 50 no responses to question 20a. NCC Budget 2016-17 proposal - summary of responses Page 81 Page 73 Question 20b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 59 47.97% Partly 46 37.40% Not at all 18 14.63% NB: There were 57 no responses to question 20b. Summary of comments received for CSDI013 - Review of service delivery model and management saving The vast majority of responses at 65.3% agreed with this proposal, with 16.9% disagreeing and 17.6% not sure. 47.9% of people thought that the proposal was fully explained. The comments received about this proposal were mixed. Some comments thought partnership working with other authorities would be beneficial but others raised concerns that the projected savings from such projects are rarely achieved. It was also suggested that if this project is progressed the partners should use common ICT applications to achieve savings rather than continuing to use their legacy systems. Question 21a: Do you agree with Proposal LR01 – Members Neighbourhood Allowances. Number of people Percentage of people Yes 80 59.26% No 22 16.30% Not Sure 33 24.44% NB: There were 45 no responses to question 21a. NCC Budget 2016-17 proposal - summary of responses Page 82 Page 74 Question 21b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 70 55.56% Partly 38 30.16% Not at all 18 14.29% NB: There were 54 no responses to question 21b. Summary of comments received for LR01 - Members Neighbourhood Allowances The majority of responses were in favour of this proposal at 59.2%, with 16.3% not in favour and 24.4% not sure. 55.6% of people thought that the proposal was fully explained. The comments received about this proposal were mixed. Some comments indicated that they thought the allowances were used for political purposes whilst others thought they supported important local projects. Some comments suggested the total saving was minimal and not worth progressing whereas others thought the money was spread too thinly across wards to be worthwhile. A number of the responses suggested that it was not clear what the money had been spent on previously and that the allowances if continued should be more open and transparent. NCC Budget 2016-17 proposal - summary of responses Page 83 Page 75 Question 22a: Do you agree with Proposal LR02 – Cease the provision of all City Events. Number of people Percentage of people Yes 44 31.88% No 80 57.97% Not Sure 14 10.14% NB: There were 42 no responses to question 22a. Question 22b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 68 56.20% Partly 40 33.06% Not at all 13 10.74% NB: There were 59 no responses to question 22b. Summary of comments received for LR02 - Cease the provision of all City Events The majority of responses at 57.9% disagreed with this proposal, with 31.8% agreeing and 10.14% not sure. 56.2% of people thought that this proposal was fully explained. NCC Budget 2016-17 proposal - summary of responses Page 84 Page 76 The comments received were mixed but most suggested that city events were important in attracting visitors, generating trade and creating the vibrant image needed to take forward regeneration and encourage economic growth. Other comments were more critical of the events and suggested they did not generate enough of a return on investment. A number of responses indicated that the Council should work more in partnership with other organisations and local businesses to put on events e.g. the Business Improvement District and Newport Live and that part funding and sponsorship options should be considered before completely ceasing funding. It was also suggested that whilst they are beneficial, city events are less of a priority than essential services e.g. social care and education. Question 23a: Do you agree with Proposal LR011 – Reduction in discretionary Tourism budget. Number of people Percentage of people Yes 83 60.14% No 43 31.16% Not Sure 12 8.70% NB: There were 42 no responses to question 23a. Question 23b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 74 60.66% Partly 40 32.79% Not at all 8 6.56% NB: There were 58 no responses to question 23b. NCC Budget 2016-17 proposal - summary of responses Page 85 Page 77 Summary of comments received for LR011 - Reduction in discretionary Tourism budget The majority of responses at 60.1% supported this proposal, with 31.1% disagreeing and 8.7% not sure. 61.9% of people thought that this proposal was fully explained. The comments received on this proposal were mixed. Whereas some comments felt very strongly that investment in tourism was vital to achieve economic growth and job creation, others felt that the sum spent was insignificant and probably had little impact. Some comments were concerned that spend on tourism should be considered an investment not a cost. Other comments thought that tourism promotion was the responsibility of businesses and other organisations like Visit Wales, rather than the council. There was a conflict of opinions on the potential for tourism growth in Newport with some responses suggesting a major potential whilst others thought there was little potential. Question 24a: Do you agree with Proposal PBC06 – Reduction in the overall budget allocated through grants to voluntary sector organisations. Number of people Percentage of people Yes 58 41.13% No 52 36.88% Not Sure 31 21.99% NB: There were 39 no responses to question 24a. NCC Budget 2016-17 proposal - summary of responses Page 86 Page 78 Question 24b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 65 49.24% Partly 45 34.09% Not at all 22 16.67% NB: There were 48 no responses to question 24b. Summary of comments received for PBC06 - Reduction in the overall budget allocated through grants to voluntary sector organisations A small majority of responses at 41.1% supported this proposal, with 36.8% disagreeing and 21.9% not sure. 49% of people though that this proposal was fully explained. Most of the comments received on this proposal expressed concerns that a reduction in voluntary sector funding would impact on the sustainability of these organisations and impact on their service users who are often vulnerable in some way. A further concern was that the resulting reduction in voluntary sector capacity would be a ‘false economy’ that would just pass on the costs and impacts NCC Budget 2016-17 proposal - summary of responses Page 87 Page 79 back on to the Council or other public services. A number of comments emphasised the high value for money the voluntary sector is thought to offer, which is based on the input of volunteers. The responsiveness to local need and the potential for the greater personalisation of services which the voluntary sector was thought to provide was also mentioned. The context of public sector cuts and a greater expectation that the voluntary sector will ‘step in’ to provide services was also mentioned. Please note the following feedback was received: 44 signed letters were received objecting to the proposed reduction in the grant paid to the Citizens Advice Bureau. These letters can be accessed through the additional comments document (appendix A). A petition was received signed by visitors to the Canal Centre (73 signatures) objecting to the proposed reduction in the grant paid to 14 Locks. A further petition from Newport residents objecting to the proposed reduction in the grant paid to 14 Locks (374 signatures) NCC Budget 2016-17 proposal - summary of responses Page 88 Page 80 Section 4: Non Service Question 25: Do you want to review and comment on the 4 ‘Non Service’ proposals? Number of people Percentage of people Yes 108 71.05% No 44 28.95% NB: There were 78 no responses to question 25. Question 26a: Do you agree with Proposal NON001 – Council Tax Rebate Reduction. Yes No Not Sure Number of people 70 27 39 Percentage of people 51.47% 19.85% 28.68% NB: There were 50 no responses to question 26a. Question 26b: Do you think this proposal is clearly explained? Fully Partly Not at all Number of people 60 36 30 Percentage of people 47.62% 28.57% 23.81% NB: There were 60 no responses to question 26b. NCC Budget 2016-17 proposal - summary of responses Page 89 Page 81 Summary of comments received for NON001 - Council Tax Rebate Budget Reduction The majority of responses supported this proposal at 47.6% with 19.8% disagreeing and 28.6% not sure. The not sure responses are relatively high and the comments received also indicated a low level of understanding with a number of comments relating to council tax levels more generally and a significant number saying they did not understand the proposal. Question 27a: Do you agree with Proposal NON002 – Invest to Save Reserve. Number of people Percentage of people Yes 63 46.67% No 14 10.37% Not Sure 58 42.96% NB: There were 51 no responses to question 27a. Question 27b: Do you think this proposal is clearly explained? Number of people Percentage of people NCC Budget 2016-17 proposal - summary of responses Page 90 Page 82 Fully 43 33.86% Partly 32 25.20% Not at all 52 40.94% NB: There were 59 no responses to question 27b. Summary of comments received for NON002 - Invest to Save Reserve Whilst most respondents agreed with this proposal at 46.6% it should be noted that 42.9% of respondents were not sure and over 40% of responses indicated that the proposal was “not at all” explained. The comments received were mixed and also indicate that the proposal was unclear and some people did not understand the purpose of the invest to save fund and how it differs from general reserves. Some responses thought the fund was necessary to help fund transformation and sustainable services in the future whilst others thought that the money should be spent now to maintain current service provision. The responses seem to suggest that if Newport City Council decides to continue investing in this fund that it should explain to the public what this fund is and what it is used for. Question 28a: Do you agree with Proposal NON004 – Minimum Revenue Provision / Interest Budget Reduction. Number of people Percentage of people Yes 62 46.97% No 11 8.33% Not Sure 59 44.70% NB: There were 54 no responses to question 28a. NCC Budget 2016-17 proposal - summary of responses Page 91 Page 83 Question 28b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 39 32.23% Partly 29 23.97% Not at all 53 43.80% NB: There were 65 no responses to question 28b. Summary of comments received for NON004 – Minimum Revenue Provision / Interest Budget Reduction This proposal received the highest ‘not sure’ response in the consultation (44.7%) and 43.8% of people indicated that it was ‘not at all’ explained. There were only 9 comments received and these also suggested that it was unclear what the proposal was and what the impact would be. NCC Budget 2016-17 proposal - summary of responses Page 92 Page 84 Question 29a: Do you agree with Proposal NON005 – Council Tax Increase. Number of people Percentage of people Yes 40 27.03% No 101 68.24% Not Sure 7 4.73% NB: There were 38 no responses to question 29a. Question 29b: Do you think this proposal is clearly explained? Number of people Percentage of people Fully 83 63.85% Partly 29 22.31% Not at all 18 13.85% NB: There were 56 no responses to question 29b. NCC Budget 2016-17 proposal - summary of responses Page 93 Page 85 Summary of comments received for NON005 - Council Tax Increase Most responses indicated they were not supportive of the proposed increase in council tax with 68.2% against, 27% in agreement and 4.7% unsure. 63.9% of people thought that the proposal was fully explained. The comments were, in the main, opposed to the proposed increase in council tax, with responses most commonly citing: council tax is already high, the proposed rise is higher than inflation, why is the Council cutting services whilst increasing taxation, the low rise in wages in recent years and the better than expected revenue settlement. However some comments did show some support for the proposal but usually with the proviso that essential services are maintained e.g. services for vulnerable people, refuse collections. Only one response accepted that council tax levels in Newport are below the average. NCC Budget 2016-17 proposal - summary of responses Page 94 Page 86 Appendix 4a Fairness Commission review Response to 2016/17 Budget & Medium Term Financial Plan VERY IMPORTANT: NFC sees its role as facilitating a critical reflection on policy, rather than it being a recommender of policy. Therefore, selective extracts from this response should not be used to support particular council policy as if this policy is also being recommended by the NFC. January 2016 Background: We very much welcome the invitation from Council to be part of the consultation process for the above. In times of severe economic austerity especially, we believe it is vital that the value of fairness is discussed critically and openly in public debate, so we can examine in a meaningful way how this principle is applied to Local Government policies and practices, and in the setting of its priorities. However, it is also important to highlight what has already been stated in our full report to Council in November 2013 (see our website http://www.newportfairnesscommission.org/) – that the Fairness Commission is not an elected body and is not a special interest group, and therefore, in our view, its role is not to make specific policy and practice recommendations. We fully recognise and respect that some Fairness Commissions across the UK have made particular policy recommendations to their Councils. Nevertheless, the NFC sees its role as facilitating a critical reflection on policy, rather than it being a recommender of policy. The main aim, then, of the Newport Fairness Commission (NFC) is to provide policy-makers with a ‘critical lens’ for viewing fairness, and to encourage public debate which takes fairness seriously as a centrally important political, economic, and social goal. It is in the above light that the following response has been made to the Budget Proposals 2016/17 and Medium Term Financial Plan (MTFP) as detailed in the December Cabinet Report. It is also important to emphasise that the Appendix to the following NFC response was presented to the consultation process for the proposed list of priorities of Council for 2016/18 spending. Clearly, both these consultation processes (concerning priorities and budget allocations) are related and, as such, the NFC thought it important to consider these jointly, highlighting where we these relate when appropriate. The fundamental principle of fairness and the four parameters of debate about fairness: The most fundamental principle guiding the Commission’s thinking on these issues, and again identified and explored in the full report referred to above, is that Council should attend to the needs of those social groupings considered most vulnerable or disadvantaged across the city, and as a matter of first and immediate priority. However, although it is extremely important to articulate this principle in Page 95 broad terms, by itself, this principle is not sufficient when considering the fairness of specific policies and practices, as a number of important questions and issues remain unanswered. In response to this problem, and again as detailed in our full report, the Fairness Commission has identified four ‘parameters of fairness’, which provide a framework for understanding and critically evaluating the specific policies and priorities set by Council, and the subsequent debates and controversies concerning the substantial meaning of fairness which is open to much debate. The four parameters of fairness are identified as follows, and lead to what the Commission sees as key questions or focal points of debate concerning fairness, recognising that in relation to specific policies and practices these parameters often overlap and work in conjunction with each other: Parameter 1 Equal treatment while recognising difference Main focal points of debate: When is it fair to treat people the same, and when is it fair to treat people differently? What groups have priority in Newport, and why? And, if trade-offs and compromises are to be made between different group interests’, how should these trade-offs be balanced? Parameter 2 Mutual obligations between citizens and local government Main focal points of debate: What is the responsibility of local government to meet certain needs, and what conditions should apply to citizens, if any? And, which needs are to be provided universally (i.e. to all citizens) and which needs are to be met, in part or wholly, by citizens? Parameter 3 Interdependency and reciprocity within community relations Main focal points of debate: What is the value of participation in community life? How are citizens enabled to positively participate in the life of the community over periods of time, for their own and others’ benefit? And, how and when are equal opportunities and ‘life chances’ facilitated, so enabling citizens to participate effectively? Parameter 4 Transparency and accountability in decision-making Main focal points of debate: How does Council ensure that the procedures for decision-making are fair, consistent and transparent? How does Council convey clearly and concisely to citizens the main decisions being considered and made? And, how are mature and meaningful channels of communication and exchange of views facilitated between the NCC and citizens? So given the above parameters of fairness, and the questions which how does the NFC view the 2016/17 budget proposals? Page 96 arise, General assessment of 2016-17 budget proposals and medium to longterm financial plan from the Newport Fairness Commission (NFC): The NFC concludes that the austerity measures applied in previous years, combined with the 16/17 proposed cuts and future austerity until at least 2019/20, is already producing a profound sea-change in how Local Government is able to provide services for its community. Moreover, the NFC concludes that in matters relating to the principle of fairness (however this principle is substantially conceptualised), various pressures are now being exerted on the most vulnerable and disadvantaged sections of the community which threaten to undermine fundamental values associated with the principle of fairness. The key question arising from the above, then, is whether the proposed cuts are broadly sustainable in the medium to long-term – that is, consistent with the traditional role of Local Government to provide for the needs of its citizens? Our main concern is that increasingly services are being delivered by non-local governmental sources which raise a number of further questions about their longterm sustainability (as these providers come and go), their democratic accountability to local populations, and the quality of service provision etc. Most notably, the fundamental value guiding the Commission’s thinking on these issues, identified and explored in the NFC full report referred to above, is that Council should attend to the needs of those social groupings considered most vulnerable or disadvantaged across the city, and as a matter of first and immediate priority. However, although we believe that Newport City Council to its credit is (and has been) endeavouring to fulfill this value as its main focus, the extent of the cuts means that we are now increasingly witnessing the needs of these vulnerable groups being traded-off against each other, as the NCC tries to balance its books (and see Parameter 1 above). So, in line with our concerns with last year’s budget proposals, it seems that those vulnerable groups defined as having ‘moderate needs’ are being traded-off against those vulnerable groups defined as having ‘severe needs’; those vulnerable groups defined as benefitting from ‘early prevention’ are being traded off against those vulnerable groups defined as having ‘acute needs’; those vulnerable groups defined as at ‘moderate risk’ are being traded-off against those vulnerable groups defined as at ‘most risk’; and, those vulnerable groups which can be targeted by Council with appropriate powers of intervention (but with no duties of intervention) are now being traded-off against those vulnerable groups where statutory obligations apply. The key question arising from the above, then, is whether Council is able to manage the harms and risks to those groups defined as vulnerable which are at the same time experiencing front-line cuts in service provision, such as, reductions in social work support, youth work provision, voluntary sector contracts, funding for those with specific learning difficulties, and so on? Our main concern is that Council, in having to respond to such extensive cuts, administered year-on-year, is unable to avoid diminishing its standards toward those groups which come under even Council’s statutory obligations, assuming the above trade-offs between vulnerable groups within these categories become increasingly intense.1 It is also important to note that in the setting of its priorities (as detailed in the Appendix here) Council is engaging in these trade-offs year-by-year (with switching emphasis apparent 1 Page 97 Following from the above, the main problem, according to the NFC, is that failing to prevent deterioration for those defined as being in ‘moderate need’, or who are defined as ‘moderately vulnerable’, risks escalating this group’s needs and so making them become more severely in need as a result. Inevitably then, these trade-offs are in danger of increasing costs in the medium and long-term as people enter the ranks of those whose health and broader social conditions qualify for statutory services. Moreover, these trade-offs occur in a variety of forms,2 with the common theme being that many vulnerable citizens are at risk of becoming more vulnerable as a result of cuts in services, and as the Council concentrates its diminished resources on a reduced number of people. The NFC acknowledges that, to some extent, the effects of these austerity measures are alleviated by the activities of the voluntary/third sector, and other changes in the organisation of care and services, such as the encouragement of independent living for older people (and see Appendix here). For example, one benefit of third sector services is that these often provide ‘added value’ and provide individuals with choice in services - something people value and report supports better recovery, independent living and choice (and see Parameters 2 and 3 above). However, the parallel cuts in grants and contracts to the voluntary sector as proposed by the 2016/17 budget and the increasingly limited resources available for those required to live independently, means that in the Fairness Commission’s view these alleviations will, in many cases, be inadequate in meeting the needs of those people in these most vulnerable groups. The key question arising from the above, then, is whether Council is able to take advantage from the possible ‘added value’ in the restructuring of services, and to provide consistent leadership in envisaging and promoting a more prosperous future for Newport? Our main concern is that the increasing pressures of what might be called short-termism (not helped by the way budget rounds are managed via the Welsh Government) and the imperative to ‘balance books’ annually, will in each year between groups defined as vulnerable), in an effort to manage these risks. The question is precisely how these risks or potential harms are prioritised in the context of cuts in budget allocations, and, whether there is an emerging mismatch between on-going Council priorities and the allocation of budgets? It is probably too early to state unequivocally whether there is a mismatch or not in this regard, but it is incumbent upon Council to monitor this possibility during its impact evaluations, particularly in respect to the values of equality and fairness, data regarding ward profiles, and so on (and see Parameter 1 here). In addition, useful tools are being developed to assess the impact of Local Government cuts on vulnerable and disadvantaged groups, for example, see University of Glasgow and Joseph Rowntree Foundation (2015). The cost of cuts: A social impact tool available at https://www.jrf.org.uk/report/cost-cuts-social-impact-tool-local-authorities. 2 These trade-offs also occur in relation to the pay, working conditions, and vulnerability to job-loss of council employees. So, for example, the commitment to a ‘Living Wage’ being paid to workers by Newport City Council (reflecting, quite rightly, a commitment to low paid workers) is traded-off against attempts to reduce wage bills in times of economic austerity, but which in turn can lead to diminished working conditions, increased workloads as positions are unfilled, the promise of redundancies, and so on. In a wider context, too, the Welsh economy generally is very dependent on public sector employment, which then leads to a compounded problem for the local economy and community when both services and jobs are cut. Page 98 inevitably undermine both these capacities in the medium to long-term, as attention inevitably is focussed on addressing short-term problems rather than providing more long-term solutions. That is, despite Council’s well-intended efforts to the contrary. The Commission is also concerned that the above outcomes combined, risk the occurrence of a ‘vicious cycle’, where increased deprivation (for certain sections of the Newport population at least) will require more services, but which will now no longer be available. It is in this context of decline, which again will put further pressure on Council services. Therefore, the Commission has concluded that the austerity measures, alongside these other pressures, may well result in a ‘false economy’ – that is, where monies are supposedly ‘saved’ in the short-to-medium term, but where the costs of government (both local and national) augment in the future, as social and economic problems increase as a result of present cuts in services. In addition to the detrimental impact of these austerity measures, other pressures are also being felt in Newport city which have exacerbated these problems in trading-off the needs of vulnerable groups, as well as the wider needs and aspirations of other Newport citizens. For example, via a range of different indicators, Newport experiences very high rates of deprivation (when compared with national and even international figures). These rates, combined with the urgent need for economic regeneration within the City and the wider region, demographic changes which will likely increase the demand for services in Newport, and the extra costs of other changing legal requirements placed upon Local Authorities, has also led and will in future lead to considerable additional pressures on Council services. Of course, some of these pressures are alleviated by budgetary formulas from the Welsh Government which ‘favours’ Newport (that is for this budget round and previously), and that in the long-term at least the economic regeneration for Newport City will hopefully facilitate a more vibrant local economy, increasing employment, prosperity and tax revenues. However, the NFC’s assessment is that Newport overall, and in particular the most deprived and vulnerable groups within Newport, will suffer increased deprivation in the meantime. And that the increased demand pressures will not be met by any relatively ‘favourable’ budget allocations from the Welsh Government.3 This conclusion is consistent with a recently published report from the Public Policy Institute for Wales PPIW (December 2015). Coping with Cuts: Lessons from English Councils’ Responses to Budget Reductions. Through a detailed analysis of Local Government records and budget allocations, this report shows that urban communities and those areas which are most deprived have experienced the greatest cuts, compared with more rural and relatively affluent areas. There are a number of reasons for this outcome, but it is at least partly due to the increased demand in urban areas because of higher population growth, and, in particular, increases in both young and elderly populations. That these demographic factors are also a feature of Newport city’s demographic trajectory bodes badly for Newport, if the patterns in England are being repeated in Wales, which, according to the PPIW, is likely. 3 Page 99 The key question arising from the above, then, is whether Council is able to reverse this ‘vicious cycle’ and avoid the increased costs in the future as services are cut presently? Our concern is that the more pessimistic outcome will also undermine some of the most fundamental principles of fairness outlined in Parameter 3, namely, the value of participation in community life in relation to economic and other wider social forms of activity; the ability of citizens to positively participate in the life of the community over periods of time, for their own and others’ benefit; and, to facilitate equal opportunities and equal ‘life chances’, enabling citizens to participate effectively both now and in the long-term. Moreover, the NFC is also concerned about the high possibility of, what might be termed, increased cultural deprivation in Newport. This issue relates less to priority being given to the most vulnerable and disadvantaged groups (although these issues certainly overlap), and more to how local governments sees their role in relation to the funding and provision of the cultural infrastructure, and as it is maintained for the whole of the community. For example, cuts in library, leisure and the arts facilities in last year’s budgets, combined with this year’s ceasing of provision for all City events, reductions in tourism budgets, and so on (with the onus being put on other means of funding outside of local government), for the NFC signifies a radical change in how councils administer and facilitate the cultural activities of their communities. The concern is that the important civic role that Councils historically have often played in enhancing the cultural life of its populace risks being seriously undermined as a result of these cuts. The key question arising from the above, then, is whether Council’s understandable and justifiable focus on providing for the needs of the most vulnerable and disadvantaged, will nevertheless lead to a degrading of the cultural life of all its citizens in Newport? Our main concern is that this degradation, in turn, will lead to increased societal divisions as those who are relatively well-off become increasingly disconnected from the benefits Local Government can offer them, while, those who are worse-off are less able to enjoy the benefits of free or subsidised universal culturally-focussed services. Finally, and a more positive note, it is important to acknowledge what the NFC sees as steps forward in Council practices in the wake of these austerity measures being applied. For example, the consultation process for this round of budgetary proposals – while subject to the usual alarmingly tight time-constraints imposed by the Welsh Government, plus the lateness of information being provided by the WG to local government decision-makers – has improved year-on-year since the NFC’s inception. The Council’s plan in 2016 to build on the 2015 series of activities and events intended to provide a wider engagement with the public over Council policy is to be commended. Hopefully, this consultation process will set in motion an ongoing ‘conversation’ on Local Government spending, savings and future service provision, which will be much wider and deeper than just ‘agreeing’ or ‘assenting’ to the budget for the year. In addition, the NFC also notes that some of the austerity measures at least, will encourage a more imaginative and efficient delivery of services which may well be beneficial to certain groups of service-users.4 Moreover, as councils have to Again, this is consistent with the PPIW report above, in that English Councils have responded to the cuts in four main ways (a) reducing costs through divesting services, and 4 Page 100 break from their more traditional roles in service-delivery other benefits may also accrue. For example, there are some signs across the UK of a more heightened sense of citizen obligations in meeting community aspirations and practices which could lead to beneficial outcomes (and see Parameter 2 above), as well as a more ‘bottomup’ approach to policy and practice development as councils have to address increased cuts imposed on its budgets (and see Parameter 4 above). The key question arising from the above, then, is whether and how Council is able to make its decision-making more accountable and transparent, recognising that there is often a trade-off between these two aspirations? Our main concern is that increased transparency usually involves the increased accessibility of information and data-bases which can, especially in a digital age, feel overwhelming to those individuals and groups who also seek to hold Council to account for their decisionmaking. We are also concerned that the normal democratic processes of accountability, via Scrutiny Committees and the like, will come under increasing strain. This outcome is because, as the cuts take greater effect, and where issues and problems become more complex and entrenched, those policies and practices which would have come under scrutiny in more prosperous times, will now more likely be ignored or at least downgraded in importance. reducing staff and services, (b) the depletion of reserves to recommended/legal minimums, (c) changing methods of service-delivery, and (d) increasing Council Taxes. Again, that Newport City is using all four methods seems typical of Council responses, bearing in mind though, that these strategies are being increasingly exhausted as cuts are administered yearon-year. It is also the case, again as noted above, that urban areas will tend to be impacted most, as, for example, councils in these areas are much less able to generate sufficient income through Council Tax rises given these councils are usually proportionally much more reliant on Central government funding for their income compared with rural areas. Page 101 Appendix 5 Service Area Draft Budgets Summary Revenue Budget 2016-17 PEOPLE Children& Young People Adult & Community Services Education Schools PLACE Regeneration, Investment & Housing Streetscene & City Services CHIEF EXECUTIVE Directorate Finance People & Business Change Law & Regeneration CAPITAL FINANCING COSTS & INTEREST Capital Financing Costs MRP Interest Payable Interest Receivable PFI Grants SUB TOTAL - SERVICE/CAPITAL FINANCING CONTINGENCY PROVISIONS General Contingency Centralised Insurance Fund Non Departmental Costs Other Income & Expenditure LEVIES / OTHER Discontinued Operations - pensions Discontinued Operations - Ex Gratia Payments Levies - Drainage Board, Fire service etc Non distributed grants CTAX Benefit Rebates Charity Rate Relief TRANSFERS TO/FROM RESERVES Base budget - Planned Transfers to/(from) Reserves TOTAL Funded by WAG funding (RSG & NNDR) Council Tax Council Tax Surplus TOTAL 2015/16 Current Budget £'000 2016/17 Base Budget £'000 20,089 38,548 13,721 86,784 159,142 21,024 39,736 13,869 89,835 164,464 9,431 17,519 26,950 8,977 17,111 26,088 578 2,709 6,411 552 2,678 6,371 6,493 16,191 6,474 16,075 10,813 10,786 (778) 8,139 28,960 10,813 9,145 (37) 8,261 28,182 231,243 234,809 1,473 570 5 3,117 5,165 1,473 570 5 3,761 5,809 1,772 2 8,310 (1,476) 11,436 76 20,120 1,790 2 8,210 11,868 37 21,907 4,842 4,842 261,370 1,442 1,442 263,967 (209,254) (52,116) (209,133) (55,299) (76) (541) - Page 102 APPENDIX SIX – NEW BUDGET INVESTMENTS Unique ID Service Group Description 16/17 17/18 18/19 19/20 £'000 £'000 £'000 £'000 230 40 PEOPLE Page 103 1 Education Maes Ebbw Special School - capacity building through Capital investment. Revenue consequences of Capital Bid being presented to cater for additional staffing with regard to the creation of additional Capacity proposed to be created at the school, and the ability to take further additional pupils over above current levels. The current position within the school is it has capacity for 100 pupils, but at the present time has 124 pupils on site. The capital bid, which is to be submitted for 6 additional classrooms at £2.3m will give capacity at 148, allowing the school to safely deliver education to those currently on site, and allow additional known demand to be catered on site. The revenue consequences of the development is additional staffing of 6 Teachers and 12 Teaching assistants at total cost of £550k, of which circa £100k can be found from within current ISB resources when pupils move, and a further £180k from anticipated savings falling out of a schools reorganisation programme to be finalised during the current MTFP process. Therefore the revenue burden sits at £270k over two years. 2 Social ServicesAdults Transitions - Children due to turn 18 that are in the children with disabilities team (CDT) and are therefore likely to go into the adult social care system. This is worked out based on the full year cost of 4 children at the current package cost within Children's services. Not all LAC's who turn 18 would apply here, only those in the CDT. 238 57 3 Social Services Children's Kinship - There have been increases of children being granted Special Guardianship Orders of around 25% per year, for the last couple of years. Based on reviewing these trends and current numbers, these pressures are needed until the situation plateaus in the years to come. 266 206 50 16/17 17/18 18/19 19/20 £'000 £'000 £'000 £'000 23 -335 164 Page 104 Unique ID Service Group 4 Social Services Children's Out of Area Residential Placements - Based on an age profile showing children turning 18 and a trend analysis of the likely number of new cases, gives rise to this budgetary pressure. The trend shows changes each year, with a total of £20k pressure over the 4 years. 168 5 Social Services Children's Gwent Safeguarding Children's & Adults Board - Grant funded until 15/16, this funding has now stopped, meaning LA's have to fund the cost of this regional service being provided. 63 6 Social Services Children's Out of Area Residential (unachieved project) - Peopletoo in partnership with the service, reviewed every contract with providers for Out of Area Residential placements, with a view to making savings. It has been reported through the relevant project groups that the savings are not achievable for 15/16 and 16/17. 100 7 Social Services Children's Youth Offending Service - In response to inspection report, additional resource is needed to implement recommendations and a reduction in the YJB grant in 15/16 has also increased this pressure. 87 Streetscene & City Services Project Team - Many of the posts within the projects team were capital dependent and as the major schemes reduced the level of income significantly reduced. A strategic decision was taken to restructure the team resulting in 3 voluntary redundancies. The historical income pressure has been compounded by the restructure due to lost opportunity/ capacity within the team to generate income. Savings target has been included within the Streetscene transformation project for delivery. 216 Description PLACE 8 Page 105 16/17 17/18 18/19 19/20 £'000 £'000 £'000 £'000 741 695 664 Unique ID Service Group 9 Streetscene & City Services Cemeteries - Shortfall against income targets. Savings target has been included within the Streetscene transformation project for delivery. 50 10 Streetscene & City Services Green Waste winter collections - As part of the 15/16 MTFP £375k was accepted as a supported pressure to maintain the recycling targets that are imposed upon the Authority by Welsh Government. The £375k already took into account the fact that the green waste collections would cease in winter months. As the £140k was included as an additional saving this is not achievable on the basis that it was already accounted for. Savings target has been included within the Streetscene transformation project for delivery. 140 11 Streetscene & City Services City Centre Fountains - On-going cleaning and maintenance costs associated with the switching on of the fountains. The level of vandalism may well increase this budget pressure. 30 Regeneration, Investment & Housing Reduction in Community Learning Grant (WG) & Funding from Coleg Gwent - Community learning income target of £1.35m has until now contributed a surplus of £122k. The 15/16 grant reduced by £393k and as a result the service is having to cut back on activity. Due to such significant funding reductions it is no longer possible to generate this surplus. 122 National Minimum Wage - Subject to significant uncertainty but preliminary work confirms that increase in cost to our contractors will be very substantial. Further work on-going to be complete by mid-December. 1,207 12 Description NON-SERVICE 13 Non-Service Unique ID 14 Service Group Non-Service Page 106 15 Non-Service 16 Non-Service 29 Social Services 30 Streetscene & City Services 31 Streetscene & City Services 32 Streetscene & City Services 33 Regeneration, Investment & Housing Description Welsh Language Standard - Minimum budget to adhere to the new welsh language standards from April 16 The employer's pension contribution rates for deficit recovery is increasing to reflect actuarial valuations Grants transferred into settlement – In relation to Outcome Agreement Grant that has been transferred into the Aggregate External Financing grant from Welsh Government To fund current existing budget pressures within Social Services in relation to Community Care City Centre parking - short term funding to tackle city centre parking problems via investment in on-going enforcement via Gwent Police whilst longer term solution is investigated and implemented. Maintenance - Additional budgets to fund maintenance of areas such as infrastructure/city centre/highways Waste Grant - to mitigate the impact of the anticipated reduction in the Waste Grant Rough Sleeping - to secure existing accommodation or to find alternative housing provision within the city. The financial support will also be utilised to assist individuals who are either sleeping rough or who are at risk of rough sleeping. NEW INVESTMENT TOTAL 16/17 17/18 18/19 19/20 £'000 £'000 £'000 £'000 410 828 280 170 177 1,531 303 34 350 110 25 5,720 1,244 Agreed/Revised Investments Unique ID Service Group Description 16/17 17/18 18/19 19/20 £'000 £'000 £'000 £'000 40 40 PEOPLE Education 3 and 4 Year Olds - The expansion of the Welsh Government Flying Start initiative, coupled with the general increase in population and the Local Authorities development of additional Nursery provision means that from 2017/2018 additional funding is required to meet additional capacity needs. Education Secondary School Demographics - net increase for 2016/2017 financial year and beyond. Snapshot taken of known position at 6th March 2015. The figures show increases of 28, 81, 121, and 335 for 2016/2017 to 2019/2020 respectively into the system. For 16/17 & 17/18 proposal is to limit schools to cash limit of 15/16 budget, therefore no pressures included for these years. 20 Education Primary School Demographics - net increase between primary and nursery pupils for 2016/2017 financial year and beyond. Snapshot taken of known position at 6th March 2015. The figures show increases of 298, 209, 258, and 367 for 2016/2017 to 2019/2020 respectively into the system. For 16/17 & 17/18 proposal is to limit schools to cash limit of 15/16 budget, therefore no pressures included for these years. 21 Social Services 18 Page 107 19 Adults - Demographic Growth. Funding based on current trends and demographic forecasts. 520 121 137 266 786 462 650 157 169 Unique ID 22 Service Group Social Services Children's Description New legislation/Regulation - Fostering 'When I'm Ready' - This is an amendment to a line in the last agreed MTFP, where some costs can now be estimated. There are changes to legislation regarding support for foster children up to the age of 25. We are still awaiting final guidance on this but these calculations are based on foster carers receiving the WG minimum allowance for 16-18 year olds until the age of 25, assuming that all children as they turn 18 are included. These can be children from Independent Fostering Agencies, Out of Area Residential Placements and in house looked after children. Page 108 16/17 17/18 18/19 19/20 £'000 £'000 £'000 £'000 106 236 210 205 1,087 1,025 777 2,800 NON-SERVICE 23 Non-Service Total Reward - The Council's proposed new pay and grading structure and allowances framework, utilises the £3,750k budgeted for this project by April 2015. As staff move through their pay scales in subsequent 3 years, it will generate 'incremental' pay budget pressure. An additional estimated allowance for turnover has also been made. 24 Non-Service Increase in National Insurance rates following changes to regulations linked to 'contracted out' schemes such as the LGPS Unique ID Service Group Description Non-Service Auto enrolment in Pension scheme Newport's staging date will be somewhere between 1st April and 30th June 2013. Staff earning over £8,105 will automatically be enrolled into a pension scheme for one month and will then have the ability to opt out of the scheme. Assuming all classes of employee currently not in a pension scheme stayed enrolled the maximum employers contribution (LGPS existing scheme) will cost £1.618m per annum. However it is assumed for budget purposes that only permanent staff will potentially stay in the scheme and that there will be minimal take up from Casual, Fixed Term, Seasonal, Sessional, and Temporary staff. It is not possible to assess how many permanent staff will remain in the pension scheme but it is felt prudent to make budget provision for 50% of this potential cost which equates to £0.507m. Non-Service Other pressures' - To Be Identified as annual detailed budget work undertaken - there is normally miscellaneous budget pressures identified. This amount here provides an 'allowance' for this - so that the overall budget gap in each year takes account of some amount for this. 27 Non-Service SDR PFI Scheme Interest payable on SDR PFI reserve to maintain ability to fund future costs when annual PFI grant lower than costs. 28 Non-Service Capital programme MRP / Interest Costs of capital programme MTFP/ interest, following a review of the programme in Sept/Oct 2014 and subsequent re-phasing of projects. 25 Page 109 26 16/17 17/18 18/19 19/20 £'000 £'000 £'000 £'000 95 110 400 400 400 285 AGREED/REVISED INVESTMENT TOTAL 4,729 1,948 2,597 2,210 BUDGET INVESTMENT TOTAL 10,449 3,192 3,007 3,038 APPENDIX SEVEN – New Budget Savings for Consultation Unique ID Service Group 18/19 £'000 19/20 £'000 Staff Impact (FTE) 16/17 £'000 17/18 £'000 Telecare - Review Telecare operation and charges by seeking the most effective and efficient way of providing this important and essential service for the citizens of Newport. 0 78 1 Modernisation of Transport Provision 0 104 0 To close Brynglas bungalow children’s residential unit and sell excess capacity to neighbouring local authorities 0 594 10 Reduction in Social Worker posts 0 144 Reduction in Voluntary Sector Contracts 23 23 0 Bus routes - Removal of financial support on evenings and Sundays 0 69 0 Proposal PEOPLE SSA10 SSA11 Page 110 CFS01 CFS03 CFS07 Adult & Community Services Adult & Community Services Children & Young People Services Children & Young People Services Children & Young People Services 144 7 PLACE STS01 Street Scene Page 111 Service Group Proposal 16/17 £'000 STS18 Street Scene Street Cleansing - review and restructure of services - Revise street cleansing provision across the City including cleanliness based assessment. Changes to working hours of operatives by introducing a four day working over a seven day week 250 10 STS20 Street Scene 136 2 STS26 Street Scene RIH18 RIH Grounds Maintenance Service Review - Reduce the number of grass cuts throughout the City from 8 to 6 with the exception of visibility splays, schools contracts and leisure facilities Waste - Review of charging for special collections - Review of charging for special collections - apply a new pricing mechanism to ensure the minimum charge covers the operating and disposal costs of the service. 0 17/18 £'000 44 18/19 £'000 19/20 £'000 Staff Impact (FTE) Unique ID 0 Restructure of the Council’s core-funded Youth Service 100 4 70 2 0 CORPORATE CSDI013 CS & DI Review of service delivery model and management saving - To review the service delivery model for IT and determine if partnership working would deliver a more resilient, cost effective and sustainable service. LR01 Law & Standards Members Neighbourhood Allowances - Cease the Members Neighbourhood Allowance fund for voluntary and community groups within wards. 25 PBC06 People & Business Change Reduction in the overall budget allocated through grants to voluntary sector organisations - The re-commissioning of voluntary sector organisation provision 0 63 0 Unique ID Service Group Proposal 16/17 £'000 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) NON-SERVICE Page 112 NON001 NonService Council Tax Rebate Scheme Budget Reduction 300 0 NON002 NonService Invest to Save Reserve - Cease the annual revenue contribution to the Invest to Save Reserve 950 0 NON004 NonService Minimum Revenue Provision / Interest Budget Reduction Following review of budgets a reduction of budgets across Capital and Interest Payable budgets is achievable 900 0 NEW BUDGET SAVINGS TOTAL 2,754 1,120 144 - 57.5 Saving re-classified as funding for MTFP NON005 NonService Council Tax Increase - Increase Council Tax by 1% above the already agreed 4% assumption. 406 0 New Budget Savings implemented under delegated authority Head of Service Unique ID Service Group 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) Proposal 16/17 £'000 Review of Double Handling Cases - Review and reduce the number of calls to service users that require 2 care workers. 300 0 Day Services Budget Reduction - Reduce supplies and services budget. 30 0 SSA13 Adult & Community Services Active Living - Continuation of the 2015/16 Project Work Transforming care and assessment which to achieve efficiencies in adult social care by reducing the number and size of packages of care through filtering out inappropriate referrals at first point of contact 120 0 SSA15 Adult & Community Services Frailty Budget - Additional contribution from the combined Gwent frailty budget 157 0 CFS04 Children & Young People Services Budget Reductions – Various budget reduction proposals 180 1 Staff restructure - approved phase 1 - Revised tier 3 and 4 management structure within Streetscene and City Services. 42 6 PEOPLE SSA04 Page 113 SSA07 Adult & Community Services Adult & Community Services PLACE STS04 Street Scene Page 114 Service Group STS06 Street Scene Vehicle hire - reduction of external vehicle hire by pooling and scheduling existing fleet. 25 0 STS13 Street Scene Waste Management Restructure - Revised management structure within waste operations. 55 2 STS22 Street Scene Trade Waste - review of charges and increase number of contracts - To review the operation of trade waste service to increase capacity and market share of trade waste collections within Newport 50 STS27 Street Scene Newport Live Efficiencies - Efficiency savings as per funding and management agreement STS28 Street Scene Deletion of vacant posts: Senior Traffic, Transportation and Road Safety Officer (a 50% job share) and Civil Contingencies Assistant PE318 28 0.9 RIH Planning Application Fee Income - Increase planning application fee income budget in light of application fee increase expected to be imposed by the Planning (Wales) Bill 2015. This is expected to come into effect in October 2015 71 0 RIH Management Actions – Planning Pre-Application Charges, Reduction in Pooled Admin Supplies and Services, Delete 0.4FTE of Technical Support Assistant post and deletion of vacant Planning Officer post and minor service reconfiguration. 65 1.90 RIH1 RIH02 Proposal 16/17 £'000 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) Unique ID 90 0 60 60 0 Unique ID Service Group Proposal 16/17 £'000 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) RIH Communities 4 Work- ESF funding has been secured to deliver the Communities for Work programme. The staff delivering this service are currently core funded. The proposal is to move these staff from current permanent contracts to grant funded, fixed term positions 140 0 RIH10 RIH Removal of bad debt provision against business loans - Removal bad debt provision against business loans. The take up of loans has been very limited and those currently in receipt repaying as planned therefore removing the need for this provision in future 15 0 RIH11 RIH Restructure Business Support and Inward Investment Function - The proposal is to restructure the existing team to enable the Council to strengthen its role in Regeneration activity. 31 0 0 0 1 RIH12 RIH Reduction in 4th tier Managers of the Housing, Regeneration and Property Service 42 0 0 0 1 RIH14 RIH Management Re-structure of Library Service - Review the senior management structure within library services and reduce elements of the supplies budget. 73 RIH5 Page 115 1 Unique ID Service Group Proposal 16/17 £'000 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) CORPORATE CS & DI Supplies and Services - Reduction in supplies and services budget following the move to Information Station and relating channel shift activity 13 0 CSDI003 CS & DI Information Technology – Desktop IT, extend PC/laptop refresh cycle - Reduce budget for annual desktop PC/ laptop refresh increasing refresh cycle to 5 years 40 0 CSDI004 CS & DI Changes to encryption software resulting in reduced licence costs over a three year period 15 0 CSDI005 CS & DI Increase street naming and numbering income targets - Increase the income target for new developments for street naming and numbering in line with likely developments in the city. 13 0 CSDI006 CS & DI Remove budget held for PSN charges - Remove the budget currently held for PSN (previously GCSx) as fees continue to be funded by Welsh Government 4 0 CS & DI Reduce costs of postage by 7% across the Council - Reduce postage budget by 7% (over a two year period) across the Council. This would be achieved through reductions in 1st class mail, maximising royal mail discounts and through the use of an automated mail service (hybrid mail solution) 10 CSDI001 Page 116 CSDI007 5 0 Page 117 Unique ID Service Group 16/17 £'000 17/18 £'000 CSDI008 CS & DI Information Management – reduced costs of document storage in Modern Records- Reduce revenue budget to release savings following the implementation of Modern Records 8 3 CS & DI Information Technology – PSBA (Public Sector Broadband provision) wide area network legacy Sites - Number of NCC staff in ABHB sites and have previously supplied our own Newport connections. Proposed removal of these circuits and utilise ABHB connectivity CSDI009 18 CSDI010 CS & DI Information Technology – Supplies and Services Savings (secure email) - Secure email product Egress costs reduce on an annual basis 36 CS & DI Information Technology – PSBA (Public Sector Broadband provision) wide area network profiled connection costs - PSBA (Public Sector Broadband Aggregation) circuits. Greater Gwent Network project developed involving the provision of a new wide area network funded by Welsh Government CSDI012 CS & DI Information Technology – change to room booking arrangements - To cancel the current room / resource / car parking booking system. 4 LR04 Law & Standards Increased Land Charges fee income - To increase the fee income projections for local land charges searches fees 25 CSDI011 Proposal 18/19 £'000 19/20 £'000 Staff Impact (FTE) 0 0 29 61 0 12 0 0 25 0 Unique ID Service Group LR05 18/19 £'000 19/20 £'000 Staff Impact (FTE) Page 118 Proposal 16/17 £'000 17/18 £'000 Law & Standards Reduction of staff within Legal Services - Reduction of staff within the Legal section (including two vacant post) 86 43 LR09 Law & Standards Deletion of Scrutiny Support Officer post - To delete the post of Scrutiny Support Officer (Grade 6) and reallocate the support work for the Scrutiny Officers within the Democratic Services team. 30 LR12 Law & Standards Redesign of Kennel Services - Redesign the service at the kennels moving it towards more of a rehoming centre which drives income to eventually pay for its self. 49 PBC02 People & Business Change Increase income generation target in Health and Safety Team 25 0 PBC03 People & Business Change Reduction in Occupational Health Provision (OHP) - Reduce the OHP by one day clinic per week (16 appointments per week, 800 over one year). 28 0 PBC04 People & Business Change Reduction in Organisational Development (OD) budget for training and management development 19 0 PBC05 People & Business Change Partnership and Policy service reduction - The restructure of the team meaning the removal of 1 FTE 32 1 4 1 10 0 Unique ID PBC07 PBC08 Service Group People & Business Change People & Business Change Page 119 FIN001 Finance FIN003 Finance NON006 NonService Proposal Cessation of Council’s flexi-time system; Wintime - To end the current contract for the Council’s flexi system in January 2016 at point that current version of system is decommissioned. 16 0.5 Strategic Human Resources (HR) savings proposal – reduction in staffing budget of the HR service 73 2 Reduce Accountancy Assistant Posts - Reduction of 2 vacant Accountancy Assistants within the structure 51 2 76 0 95 0 Council Tax Collection: Increase the budgeted amount for collection within the base budget from the financial year 2016/17 Reduce budget for the expected decrease in the Caldicot & Wentloog Drainage Board Levy charge. This will not have an impact on service users. DELEGATED HEAD OF SERVICE BUDGET SAVING TOTAL 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) 16/17 £'000 2,190 266 72 60 25.3 16/17 £'000 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) Cabinet Member Unique ID Service Group Proposal PEOPLE SSA01 Adult & Community Services Appraisal of internal supported living facilities - To reduce the capacity of the internal Supported Living Agency in line with the changing needs and best interest of tenants 25 1 Unique ID SSA02 SSA03 SSA06 Page 120 SSA12 SSA14 Service Group Adult & Community Services Adult & Community Services Adult & Community Services Adult & Community Services Adult & Community Services Proposal 16/17 £'000 Reassessments in Mental Health - remodel of services for people with mental health conditions - Continuation of current reassessment of packages 200 Promoting Independence – Learning Disability (LD) Service Development and Reviews 0 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) 0 531 0 Review & Reconfigure Third Sector Contracts - To review contracts with third sector organisations to identify opportunities for improved delivery. 288 1 Rationalisation of Internal Mental Health Day Service Provision. 120 4 Improving the efficiency of our Reablement and Homecare Service 114 90 3 PLACE STS09 Street Scene Increased cardboard collection service to residents through Wastesavers - Provision of new weekly cardboard recycling to Newport residents through Wastesavers 190 4 STS11 Street Scene Cemeteries - Review of grave digging services 59 2 STS12 Street Scene Review of Park Ranger services - Review of parks ranger services to achieve operational efficiencies 30 1 Page 121 Unique ID Service Group STS15 Street Scene STS19 Street Scene STS23 Street Scene STS29 STS30 RIH6 Proposal 16/17 £'000 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) Highways Operations - Multi-skilling of staff and plant and equipment review 85 2 Streetscene operations - Review supervisor staffing levels and operational bases 70 2 Waste - Review of special collection services -To achieve service efficiencies in the operation of the special collection service provided by Streetscene 50 2 Street Scene Car parking tariffs review - Proposed revision of car parking order to facilitate increases to parking tariffs and pricing structure 80 0 Street Scene Streetscene Processes Review - Investigate and implement new ways of working to achieve a modern and effective service, delivering savings and efficiencies while ensuring that service capacity is maximised for the benefit of the customer and the council. 350 13 Community Development Worker - Because of the creation of the new Community Regeneration department with a much larger workforce and resource budget, there is a clear expectation that reduction of one post can be made without impact to the overall service. 27 1 RIH Page 122 Service Group Proposal 16/17 £'000 RIH7 RIH Community Regeneration - Youth Service operational restructure phase 1 and deletion of two youth worker posts (Voluntary Redundancy (VR) requests) 127 4 RIH19 RIH 20 TBC Reduction in statutory enforcement work and staff within Environmental Health and Trading Standards 110 3 Rationalisation of Housing Solutions service to strengthen frontline delivery – Review and restructure of the Housing Needs Service. 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) Unique ID CORPORATE LR08 Law & Standards FIN002 Finance Reduction in Internal Audit staffing resource 31 FIN004 Finance Re-structure of Income Collection Team- To combine the Local Taxation and Debtors teams so that management, day-to-day administration and processing work is generic across Council Tax, Non-Domestic Rates, Sundry Debt and Periodic Debt. 39 FIN005 Finance Reduction in Staff Numbers / Hours within Procurement and Central Payments 20 27 2,035 674 DELEGATED CABINET MEMBER BUDGET SAVINGS TOTAL 26 2 2 2.4 - - 50.4 SAVINGS SUMMARY 16/17 £'000 17/18 £'000 18/19 £'000 19/20 £'000 Staff Impact (FTE) New Budget Savings to be Consulted 2,754 1,120 144 - 57.5 Delegated Head of Service Budget Savings 2,190 266 72 60 25.3 Delegated Cabinet Member Budget Savings 2,035 674 - - 50.4 Budget Savings previously agreed/revised (as per February 2015 Council Report) 1,668 987 460 450 20 TOTAL BUDGET SAVINGS 8,647 3,047 676 510 153.2 Savings Decision Type Page 123 Appendix 8 - Capital Programme 2016/17 – 2017/18 SCHEME EDUCATION Page 124 STEP 4 New ASD Facility 21C Schools - Nursery Education Provision 21C Schools - School Reorganisation - Lodge Hill New Build 21C Schools - Capacity Building - Replacement of Demountables 21C Schools - Welsh Medium Secondary (WM2) Project Duffryn - Additional Funding Primary Place Challenge Installation of a catering Cashless System in all Primary Schools Llanwern High School St Andrews Primary 3FE Works Total Education 2016/17 2017/18 £000s £000s NOTES 231 2,748 84 3,939 1,700 10,743 1,900 1,040 50 24 264 22,723 231 0 0 1,000 1,000 5,000 2,000 300 0 0 0 9,531 Reprofiled existing scheme Reprofiled existing scheme NCC / WG grant, scheme finishing NCC / WG grant, in progress NCC / WG grant, in progress NCC / Monmouthshire / WG grant funded Additional service requirement Reprofiled existing scheme Slippage/ Ongoing scheme Slippage/ Ongoing scheme Slippage/ Ongoing scheme 21 1,200 65 4,365 1,436 2,041 0 350 80 9,558 0 0 0 0 1,436 1,500 12 0 0 2,948 Scheme finishing Reprofiled existing scheme Reprofiled existing scheme WG grant annual allocation Annual allocation Annual allocation, adjusted for slippage Reprofiled existing scheme Reprofiled existing scheme New scheme REGENERATION, INVESTMENT & HOUSING Education through Restoration: Fourteen Locks Gypsy Traveller Site Development Peterstone Sewage Scheme Vibrant & Viable Places Grant Renovation Grants Asset Management Medieval Ship - Purchase of Freeze Dryer Central Library Structural Safety Works Rivermead MUGA Fence Total Regeneration, Investment & Housing CUSTOMER SERVICES & DIGITAL INNOVATION Print 2010 - Managed Printer Service IT Replacement Schemes Corporate EDMS Rollout Total Customer Services & Digital Innovation 0 745 7 752 210 Cyclical requirement 744 Reprofiled existing annual allocation 0 Scheme finishing 954 PEOPLE & BUSINESS CHANGE Implementation of HR self-serve System Preparatory Works Allocation Amount Reserved for Change & Efficiency Programme (Schemes to be confirmed) Total People & Business Change 85 100 3,000 3,185 0 Scheme finishing 100 Annual allocation Subject to ongoing review to determine specific 2,200 requirements 2,300 LAW AND REGULATION Page 125 CCTV Total Law and Regulation 189 189 0 Reprofiled existing scheme 0 ADULT & COMMUNITY SERVICES Appliances/Equipment for Disabled Telecare Service Equipment Substance Misuse Action Fund Grant Total Adult & Community Services 165 30 40 235 165 Annual allocation 30 Annual allocation 0 Fully grant funded 195 CHILDREN & YOUNG PEOPLE SERVICES 6 Place Residential Unit for young people with acute complex needs Total Children & Young People Services 0 0 250 Other service area requirement 250 STREETSCENE & CITY SERVICES Fleet Replacement Programme Waste Disposal site - Finishing & Development works Decommissioning of Public Toilets Lliswerry Recreation Ground Changing Rooms 2,000 360 0 219 1,500 0 20 0 Reprofiled existing annual allocation Scheme finishing Reprofiled existing scheme Reprofiled existing scheme Graig Area Play Facilities Maintenance, Footways and Street Lighting (Capital Maintenance) St Julian's Park Ecological Translocation Site Total Streetscene & City Services TOTAL EXPENDITURE 39 500 3 3,121 0 Scheme finishing 500 Annual allocation 0 Scheme finishing 2,020 39,763 18,198 2,479 4,073 14,336 3,554 14,746 50 525 0 39,763 2,192 3,601 10,001 1,194 1,000 0 0 210 18,198 Funded By: Page 126 General Capital Grant Supported Borrowing Unsupported/ Prudential Borrowing Capital Receipts External Grants Revenue Contributions S106 & Other Contributions Finance Lease TOTAL FUNDING Appendix 9 Treasury Management Strategy and Prudential Indicators Prudential Code Indicators, Minimum Revenue Policy, Treasury Management and Investment Strategy Statements 2016/17 Introduction In June 2009 the Authority adopted the Chartered Institute of Public Finance and Accountancy’s Treasury Management in the Public Services: Code of Practice 2011 Edition (the CIPFA Code) which requires the Authority to approve a treasury management strategy before the start of each financial year. In addition, the Welsh Government (WG) issued revised Guidance on Local Authority Investments in April 2010 that requires the Authority to approve an investment strategy before the start of each financial year. This report fulfils the Authority’s legal obligation under the Local Government Act 2003 to have regard to both the CIPFA Code and the WG Guidance. The Authority borrows/invests substantial sums of money and is therefore exposed to financial risks including the loss of invested funds and the revenue effect of changing interest rates. The successful identification, monitoring and control of risk are therefore central to the Authority’s treasury management strategy. External Context Economic Background Domestic demand has grown robustly, supported by sustained real income growth and a gradual decline in private sector savings. Low oil and commodity prices were a notable feature of 2015, and contributed to annual CPI inflation falling to 0.1% in October. Wages are growing at 3% a year, and the unemployment rate has dropped to 5.4%. Mortgage approvals have risen to over 70,000 a month and annual house price growth is around 3.5%. These factors have boosted consumer confidence, helping to underpin retail spending and hence GDP growth, which was an encouraging 2.3% a year in the third quarter of 2015. Although speeches by the Bank of England’s Monetary Policy Committee (MPC) members sent signals that some were willing to countenance higher interest rates, the MPC held policy rates at 0.5% for the 81st consecutive month at its meeting in November 2015. Quantitative easing (QE) has been maintained at £375bn since July 2012. The outcome of the UK general election, which was largely fought over the parties’ approach to dealing with the deficit in the public finances, saw some big shifts in the political landscape and put the key issue of the UK’s relationship with the EU at the heart of future politics. Uncertainty over the outcome of the forthcoming referendum could put downward pressure on UK GDP growth and interest rates. China's growth has slowed and its economy is performing below expectations, reducing global demand for commodities and contributing to emerging market weakness. US domestic growth has accelerated but the globally sensitive sectors of the US economy have slowed. Strong US labour market data and other economic indicators however suggest recent global turbulence has not knocked the American recovery off course. The Federal Reserve did not raise policy rates at its meetings in October and November, but a rate hike was made in December 2015. In contrast, the European Central Bank finally embarked on QE in 2015 to counter the perils of deflation. Page 127 Credit outlook: The varying fortunes of different parts of the global economy are reflected in market indicators of credit risk. UK Banks operating in the Far East and parts of mainland Europe have seen their perceived risk increase, while those with a more domestic focus continue to show improvement. The sale of most of the government’s stake in Lloyds and the first sale of its shares in RBS have generally been seen as credit positive. Bail-in legislation, which ensures that large investors including local authorities will rescue failing banks instead of taxpayers in the future, has now been fully implemented in the UK, USA and Germany. The rest of the European Union will follow suit in January 2016, while Australia, Canada and Switzerland are well advanced with their own plans. Meanwhile, changes to the UK Financial Services Compensation Scheme and similar European schemes in July 2015 mean that most private sector investors are now partially or fully exempt from contributing to a bail-in. The credit risk associated with making unsecured bank deposits has therefore increased relative to the risk of other investment options available to the Authority; returns from cash deposits however remain stubbornly low. Interest rate forecast: The Authority’s treasury advisor Arlingclose projects the first 0.25% increase in UK Bank Rate in the third quarter of 2016, rising by 0.5% a year thereafter, finally settling between 2% and 3% in several years’ time. Persistently low inflation, subdued global growth and potential concerns over the UK’s position in Europe mean that the risks to this forecast are weighted towards the downside. A shallow upward path for medium term gilt yields is forecast, as continuing concerns about the Eurozone, emerging markets and other geo-political events weigh on risk appetite, while inflation expectations remain subdued. Arlingclose projects the 10 year gilt yield to rise from its current 2.0% level by around 0.3% a year. The uncertainties surrounding the timing of UK and US interest rate rises are likely to prompt short-term volatility in gilt yields. A more detailed economic and interest rate forecast provided by Arlingclose is attached at Appendix A. Local Context The Authority currently has £227.8 million of borrowing and £7.4 million of investments. This is set out in further detail at Appendix B. Forecast changes in these sums are shown in the balance sheet analysis in table 1 below: Table 1: Balance Sheet Summary and Forecast 31.3.15 31.3.16 31.3.17 31.3.18 31.3.19 Actual Estimate Estimate Estimate Estimate £m £m £m £m £m CFR 321.1 360.2 280.6 283.7 283.5 Less: Other long-term liabilities * -51.6 -49.3 -47.4 -45.5 -43.8 Borrowing CFR 269.5 310.9 233.2 238.2 239.7 Less: External borrowing ** -190.3 -235.8 -246.6 -205.6 -204.5 Internal (over) borrowing 79.2 75.1 -13.4 32.6 35.2 Less: Usable reserves -89.8 -83 -78 -74.2 -73.6 Less: Working capital 8 8 8 8 8 2.6 -0.1 83.4 33.6 30.4 Investments / (New Borrowing) *finance leases and PFI liabilities that form part of the Authority’s debt ** shows only loans to which the Authority is committed and excludes optional refinancing Page 128 Capital Financing Requirement The underlying need to borrow for capital purposes is measured by the Capital Financing Requirement (CFR), while usable reserves and working capital are the underlying resources available for investment. The Authority’s current strategy is to maintain borrowing and investments below their underlying levels, sometimes known as internal borrowing. The Authority has an increasing CFR during 2015/16 due to the capital programme and the ongoing loan to Queensbury Real Estates (Newport) Ltd, but holds minimal investments and will therefore be required to borrow up to £50m during 2015/16. However, during 2016/17 the sale of the development will reduce the CFR significantly and dependent on timing of loan re-payments and capital receipts, significant investments are likely to be required over the forecast period. CIPFA’s Prudential Code for Capital Finance in Local Authorities recommends that the Authority’s total debt should be lower than its highest forecast CFR over the next three years. Table 1 shows that the Authority expects to comply with this recommendation during 2016/17. Borrowing Strategy The Authority currently holds £227.8 million of loans as part of its strategy for funding previous years’ capital programmes. The balance sheet forecast in table 1 shows that the Authority does not expect to need to borrow in 2016/17. The Authority may however borrow to pre-fund future years’ requirements, providing this does not exceed the recommended authorised limit for borrowing of £397 million. The Authority’s chief objective when borrowing money is to strike an appropriately low risk balance between securing low interest costs and achieving cost certainty over the period for which funds are required. The flexibility to renegotiate loans should the Authority’s long-term plans change is a secondary objective. Given the significant cuts to public expenditure and in particular to local government funding, the Authority’s borrowing strategy continues to address the key issue of affordability without compromising the longer-term stability of the debt portfolio. With short-term interest rates currently much lower than long-term rates, it is more cost effective in the short-term to either use internal resources, or to borrow short-term loans instead. By doing so, the Authority is able to reduce net borrowing costs (despite foregone investment income) and reduce overall treasury risk. The benefits of internal borrowing will be monitored regularly against the potential for incurring additional costs by deferring borrowing into future years when long-term borrowing rates are forecast to rise. Arlingclose will assist the Authority with this ‘cost of carry’ and breakeven analysis. Its output may determine whether the Authority borrows additional sums at long-term fixed rates in 2016/17 with a view to keeping future interest costs low, even if this causes additional cost in the short-term. Alternatively, the Authority may arrange forward starting loans during 2016/17, where the interest rate is fixed in advance, but the cash is received in later years. This would enable certainty of cost to be achieved without suffering a cost of carry in the intervening period. In addition, the Authority may borrow short-term loans (normally for up to one month) to cover unexpected cash flow shortages. The approved sources of long-term and short-term borrowing are: • Public Works Loan Board and any successor body • UK local authorities • any institution approved for investments (see below) • any other bank or building society authorised by the Prudential Regulation Authority to operate in the UK • UK public and private sector pension funds • capital market bond investors Page 129 • Special purpose companies created to enable joint local authority bond issues. In addition, capital finance may be raised by the following methods that are not borrowing, but may be classed as other debt liabilities: • operating and finance leases • hire purchase • Private Finance Initiative • sale and leaseback The Authority has previously raised the majority of its long-term borrowing from the Public Works Loan Board, but it continues to investigate other sources of finance, such as local authority loans and bank loans, that may be available at more favourable rates. The Authority holds £35m of LOBO (Lender’s Option Borrower’s Option) loans where the lender has the option to propose an increase in the interest rate at set dates, following which the Authority has the automatic option to either accept the new rate or to repay the loan at no additional cost. £30m of these LOBOS have options during 2016/17, and although the Authority understands that lenders are extremely unlikely to exercise their options in the current low interest rate environment, there remains a remote element of refinancing risk. The Authority will take the option to repay LOBO loans at no cost if it has the opportunity to do so. Short-term and variable rate loans leave the Authority exposed to the risk of short-term interest rate rises and are therefore subject to the limit on the net exposure to variable interest rates in the treasury management indicators below. Debt Rescheduling: The PWLB allows authorities to repay loans before maturity and either pay a premium or receive a discount according to a set formula based on current interest rates. Some bank lenders may also be prepared to negotiate premature redemption terms. The Authority may take advantage of this and replace some loans with new loans, or repay loans without replacement, where this is expected to lead to an overall saving or reduction in risk. Annual Investment Strategy The Authority holds invested funds, representing income received in advance of expenditure plus balances and reserves held. In the past 12 months, the Authority’s investment balance has ranged between £0 million and £25 million. In 2016/17, the investment balances could increase significantly dependent on the timing of the repayment of loans in relation to Queensberry, where a substantial receipt may be achieved in advance of borrowing required to be repaid. As per the strategy, balances could first be used to reduce levels of borrowing required before the Authority invests funds, this is in relation to long term loans which become redeemable. Both the CIPFA Code and the WG Guidance require the Authority to invest its funds prudently, and to have regard to the security and liquidity of its investments before seeking the highest rate of return, or yield. The Authority’s objective when investing money is to strike an appropriate balance between risk and return, minimising the risk of incurring losses from defaults and the risk receiving unsuitably low investment income. Given the increasing risk and continued low returns from short-term unsecured bank investments, the Authority aims to diversify into more secure and/or higher yielding classes during 2016/17. This is especially the case for any surplus funds available for investment following the repayment of the Queensberry loan. There is no intention to restrict investments to bank deposits, and investments may be made with any public or private sector organisations that meet the required credit rating criteria. This reflects a lower likelihood that the UK and other governments will support failing banks as the bail-in provisions in the Banking Reform Act 2014 and the EU Bank Recovery and Resolution Directive are implemented. The Authority may invest its surplus funds with any of the counterparties that meet the definition and credit type as documented in table 2 and additional explanation are: Page 130 Credit Rating: Investment decisions are made by reference to the lowest published long-term credit rating from Fitch, Moody’s or Standard & Poor’s. Where available, the credit rating relevant to the specific investment or class of investment is used, otherwise the counterparty credit level is used. Banks Unsecured: Accounts, deposits, certificates of deposit and senior unsecured bonds with banks and designated building societies, other than multilateral development banks. These investments are subject to the risk of credit loss via a bail-in should the regulator determine that the bank is failing or likely to fail. Unsecured investment with banks rated BBB are restricted to overnight deposits. Current Account Bank: The banking contract with Santander UK PLC was renewed for a further three years from 1st April 2013. Santander UK PLC is currently rated above the minimum required A- rating. Should the credit ratings fall below A-, the Authority may continue to deposit surplus cash with Santander UK PLC providing that investments that can be withdrawn on the next working day, and that the bank maintains a credit rating no lower than BBB (the lowest investment grade rating). Banks Secured: Covered bonds, reverse repurchase agreements and other collateralised arrangements with banks and designated building societies. These investments are secured on the bank’s assets, which limits the potential losses in the unlikely event of insolvency, and means that they are exempt from bail-in. Where there is no investment specific credit rating, but the collateral upon which the investment is secured has a credit rating, the highest of the collateral credit rating and the counterparty credit rating will be used to determine cash and time limits. The combined secured and unsecured investments in any one bank will not exceed the cash limit for secured investments. Government: Loans, bonds and bills issued or guaranteed by UK government, regional and local authorities. These investments are not subject to bail-in, and there is an insignificant risk of insolvency. Investments with the UK Government may be made in unlimited amounts for up to 50 years. Corporates: Loans, bonds and commercial paper issued by companies other than banks and registered providers. These investments are not subject to bail-in, but are exposed to the risk of the company going insolvent. Loans to unrated companies will only be made as part of a diversified pool in order to spread the risk widely. Registered Providers: Loans and bonds issued by, guaranteed by or secured on the assets of Registered Providers of Social Housing, formerly known as Housing Associations. These bodies are tightly regulated by the Homes and Communities Agency and, as providers of public services they retain a high likelihood of receiving government support if needed. The Authority will consider investing with unrated Registered Providers with adequate credit safeguards, subject to receiving independent advice. Pooled Funds: Shares in diversified investment vehicles consisting of the any of the above investment types, plus equity shares and property. These funds have the advantage of providing wide diversification of investment risks, coupled with the services of a professional fund manager in return for a fee. Short-term Money Market Funds that offer same-day liquidity and very low or no volatility will be used as an alternative to instant access bank accounts, while pooled funds whose value changes with market prices and/or have a notice period will be used for longer investment periods. Bond, equity and property funds offer enhanced returns over the longer term, but are more volatile in the short term. These allow the Authority to diversify into asset classes other than Page 131 cash without the need to own and manage the underlying investments. Because these funds have no defined maturity date, but are available for withdrawal after a notice period, their performance and continued suitability in meeting the Authority’s investment objectives will be monitored regularly. It is not envisaged that the Authority will use the facility of pool funds in the in the short term. Risk Assessment and Credit Ratings: Credit ratings are obtained and monitored by the Authority’s treasury advisers, who will notify changes in ratings as they occur. Where the Treasury advisor provides advice relating to a specific named counterparty then the Authority will act upon that advice relating to the duration of exposure and amount. Where an entity has its credit rating downgraded so that it fails to meet the approved investment criteria then: no new investments will be made, any existing investments that can be recalled or sold at no cost will be, and full consideration will be given to the recall or sale of all other existing investments with the affected counterparty. Where a credit rating agency announces that a credit rating is on review for possible downgrade (also known as “rating watch negative” or “credit watch negative”) so that it may fall below the approved rating criteria, then only investments that can be withdrawn will be made with that organisation until the outcome of the review is announced. This policy will not apply to negative outlooks, which indicate a long-term direction of travel rather than an imminent change of rating. Other Information on the Security of Investments: The Authority understands that credit ratings are good, but not perfect, predictors of investment default. Full regard will therefore be given to other available information on the credit quality of the organisations, in which it invests, including credit default swap prices, financial statements, information on potential government support and reports in the quality financial press. No investments will be made with an organisation if there are substantive doubts about its credit quality, even though it may meet the credit rating criteria. When deteriorating financial market conditions affect the creditworthiness of all organisations, as happened in 2008 and 2011, this is not generally reflected in credit ratings, but can be seen in other market measures. In these circumstances, the Authority will restrict its investments to those organisations of higher credit quality and reduce the maximum duration of its investments to maintain the required level of security. The extent of these restrictions will be in line with prevailing financial market conditions. If these restrictions mean that insufficient commercial organisations of high credit quality are available to invest the Authority’s cash balances, then the surplus will be deposited with the UK Government, via the Debt Management Office or invested in government treasury bills for example, or with other local authorities. This will cause a reduction in the level of investment income earned, but will protect the principal sum invested. Specified Investments: The WG Guidance defines specified investments as those: • • • • denominated in pound sterling, due to be repaid within 12 months of arrangement, not defined as capital expenditure by legislation, and invested with one of: o the UK Government, o a UK local authority, parish council or community council, or Page 132 o a body or investment scheme of “high credit quality”. The Authority defines “high credit quality” organisations and securities as those having a credit rating of A- or higher that are domiciled in the UK or a foreign country with a sovereign rating of AA+ or higher. For money market funds and other pooled funds “high credit quality” is defined as those having a credit rating of A- or higher. Non-specified Investments: Any investment not meeting the definition of a specified investment is classed as non-specified. The Authority does not intend to make any investments denominated in foreign currencies. Non-specified investments will therefore be limited to long-term investments, i.e. those that are due to mature 12 months or longer from the date of arrangement; those that are defined as capital expenditure by legislation, such as shares in money market funds and other pooled fund; and investments with bodies and schemes not meeting the definition on high credit quality. Appendix C sets out the investment limits/ maximum maturity periods for Non-specified investments. Approved Instruments: The Authority may lend or invest money using any of the following instruments: • interest-bearing bank accounts, • fixed term deposits and loans, • callable deposits and loans where the Authority may demand repayment at any time (with or without notice), • certificates of deposit, • bonds, notes, bills, commercial paper and other marketable instruments, and • shares in money market funds and other pooled funds. Investments may be made at either a fixed rate of interest, or at a variable rate linked to a market interest rate, such as LIBOR, subject to the limits on interest rate exposures below. Liquidity management: The Authority uses purpose-built cash flow forecasting to determine the maximum period for which funds may prudently be committed. The forecast is compiled on a prudent basis, with receipts under-estimated and payments over-estimated to minimise the risk of the Authority being forced to borrow on unfavourable terms to meet its financial commitments. Limits on long-term investments are set by reference to the Authority’s medium term financial plan and cash flow forecast. Monitoring & reporting on the Treasury Management and capital Prudential Indicators The Head of Finance will report to the Audit committee/ Cabinet/ Council on treasury management activity, performance and Treasury/Capital Prudential Indicators (set out in Appendix D) as follows: Half Yearly and then annually against the strategy approved for the year. The annual report will be produced normally by July of the following year but in any event no later than 30th September. The Audit Committee will be responsible for the scrutiny of treasury management activity and practices. Other Items There are a number of additional items that the Authority is obliged by CIPFA or WG to include in its Treasury Management Strategy. Policy on Use of Financial Derivatives: In the absence of any legal power to do so, the Authority will not use standalone financial derivatives (such as swaps, forwards, futures and options). Derivatives embedded into loans and investments may be used, and the risks that they present will be managed in line with the overall treasury risk management strategy. Page 133 Investment Training: The needs of the Authority’s treasury management staff for training in investment management are assessed annually as part of the staff appraisal process, and additionally when the responsibilities of individual members of staff change. Staff members regularly attend training courses, seminars and conferences provided by Arlingclose and other organisations. Investment Advisers: The Authority has appointed Arlingclose Limited as treasury management advisers and receives specific advice on investment, debt and capital finance issues. The service provided by Arlingclose continues to meet all expectations and the advice given especially in relation to investment counterparties and credit ratings has allowed the Council to action the changes needed, especially in removing counterparties from the approved list, in a prompt and timely manner. Financial Implications The approximate debt interest of £8.8 million and principal of £1.0 million is expected to be paid in 2016/17 (this includes Queensbury interest payments and maturities) If actual levels of investments and borrowing differ from those forecast, performance against budget will be correspondingly different. Other Options Considered The WG Guidance and the CIPFA Code do not prescribe any particular treasury management strategy for local authorities to adopt. The Head of Finance believes that the above strategy represents an appropriate balance between risk management and cost effectiveness. Some alternative strategies, with their financial and risk management implications, are listed below. Alternative Invest in a narrower range of counterparties and/or for shorter times Impact on income and expenditure Interest income will be lower Invest in a wider range of counterparties and/or for longer times Interest income will be higher Borrow additional sums at long-term fixed interest rates Debt interest costs will rise; this is unlikely to be offset by higher investment income Borrow short-term or variable loans instead of long-term fixed rates Debt interest costs will initially be lower Reduce level of borrowing Saving on debt interest is likely to exceed lost investment income Page 134 Impact on risk management Reduced risk of losses from credit related defaults, but any such losses will be greater Increased risk of losses from credit related defaults, but any such losses will be smaller Higher investment balance leading to a higher impact in the event of a default; however long-term interest costs will be more certain Increases in debt interest costs will be broadly offset by rising investment income in the medium term, but long term costs will be less certain Reduced investment balance leading to a lower impact in the event of a default; however long-term interest costs will be less certain Appendix A – Arlingclose Economic & Interest Rate Forecast November 2015 Underlying assumptions: UK economic growth softened in Q3 2015 but remained reasonably robust; the first estimate for the last quarter was 0.5% and year-on-year growth fell slightly to 2.3%. Negative construction output growth offset fairly strong services output, however survey estimates suggest upwards revisions to construction may be in the pipeline. Household spending has been the main driver of GDP growth through 2014 and 2015 and remains key to growth. Consumption will continue to be supported by real wage and disposable income growth. Annual average earnings growth was 3.0% (including bonuses) in the three months to August 2015. Given low inflation, real earnings and income growth continue to run at relatively strong levels and could feed directly into unit labour costs and households' disposable income. Improving productivity growth should support pay growth in the medium term. The development of wage growth is one of the factors being closely monitored by the MPC. Business investment indicators continue to signal strong growth. However the outlook for business investment may be tempered by the looming EU referendum, increasing uncertainties surrounding global growth and recent financial market shocks. Inflation is currently very low and, with a further fall in commodity prices, will likely remain so over the next 12 months. The CPI rate is likely to rise towards the end of 2016. China's growth has slowed and its economy is performing below expectations, which in turn will dampen activity in countries with which it has close economic ties; its slowdown and emerging market weakness will reduce demand for commodities. Other possible currency interventions following China's recent devaluation will keep sterling strong against many global currencies and depress imported inflation. Strong US labour market data and other economic indicators suggest recent global turbulence has not knocked the American recovery off course. Although the timing of the first rise in official interest rates remains uncertain, a rate rise by the Federal Reserve seems significantly more likely in December given recent data and rhetoric by committee members. Longer term rates will be tempered by international uncertainties and weaker global inflation pressure. Forecast: Arlingclose forecasts the first rise in UK Bank Rate in Q3 2016. Further weakness in inflation, and the MPC's expectations for its path, suggest policy tightening will be pushed back into the second half of the year. Risks remain weighted to the downside. Arlingclose projects a slow rise in Bank Rate, the appropriate level of which will be lower than the previous norm and will be between 2 and 3%. Page 135 The projection is for a shallow upward path for medium term gilt yields, with continuing concerns about the Eurozone, emerging markets and other geo-political events, weighing on risk appetite, while inflation expectations remain subdued. The uncertainties surrounding the timing of UK and US monetary policy tightening, and global growth weakness, are likely to prompt short term volatility in gilt yields. Page 136 Appendix B – Existing Investment & Debt Portfolio Position 31/12/15 Actual Portfolio £m External Borrowing: PWLB – Fixed Rate Market Loans Stock Issue Temporary loans - Queensberry Other Soft Loans Total External Borrowing Other Long Term Liabilities: PFI Finance Leases and other Total Gross External Debt Investments: Short-term investments Long-term investments 74.84 35.00 40.00 77.98 0.00 227.82 51.16 0.15 279.13 7.39 0.00 7.39 Total Investments 271.74 Net Debt Page 137 Appendix C – Operational Investment Counterparties List COUNTERPARTY LIMITS FOR BANKING – UK INSTITUTIONS Unsecured Investments Maximum Counterparty Limit and Group Limit (if applicable) Bank of Scotland Secured Investments Maximum Lending Period Maximum Counterparty Limit and Group Limit (if applicable) Maximum Lending Period £5,000,000 13 Months £10,000,000 2 years Barclays Bank Plc. £5,000,000 100 Days £10,000,000 2 years Close Brothers Ltd £5,000,000 6 Months £10,000,000 2 years Goldman Sachs International Bank £5,000,000 100 Days £10,000,000 2 years HSBC Bank Plc. £5,000,000 13 Months £10,000,000 2 years Lloyds Bank Plc. £5,000,000 13 Months £10,000,000 2 years National Westminster Bank Plc. £2,500,000 35 Days £10,000,000 2 years Nationwide Building Society £5,000,000 6 Months £10,000,000 2 years Royal Bank of Scotland £2,500,000 35 Days £10,000,0000 2 years Santander UK Plc. (Banco Santander Group) £5,000,000 6 Months £10,000,000 2 years Standard Chartered Bank £5,000,000 6 Months £10,000,000 2 years Counterparty - Banking UK Institutions * based on advice from Arlingclose Page 138 Appendix D Prudential Indicators 2016/17 – 2018/19 1. Background: There is a requirement under the Local Government Act 2003 for local authorities to have regard to CIPFA’s Prudential Code for Capital Finance in Local Authorities (the “CIPFA Prudential Code”) when setting and reviewing their Prudential Indicators. 2. Gross Borrowing and the Capital Financing Requirement: This is a key indicator of prudence. In order to ensure that over the medium term net borrowing will only be for a capital purpose, the local authority should ensure that the net external borrowing does not, except in the short term, exceed the total of the capital financing requirement in the preceding year plus the estimates of any additional increases to the capital financing requirement for the current and next two financial years. If in any of these years there is a reduction in the capital financing requirement, this reduction is ignored in estimating the cumulative increase in the capital financing requirement, which is used for comparison with gross external debt. The Head of Finance reports that the authority will have no difficulty meeting this requirement in 2016/17, nor are there any difficulties envisaged for future years. This view takes into account current commitments, existing plans and the proposals in the approved budget. 3. Estimates of Capital Expenditure: 3.1 This indicator is set to ensure that the level of proposed capital expenditure remains within sustainable limits and, in particular, to consider the impact on Council Tax. Capital Expenditure Total 2015/16 Estimate £m 2016/17 Estimate £m 2017/18 Estimate £m 2018/19 Estimate £m 26.1 40.2 18.2 20.0 3.2 Capital expenditure will be financed or funded as follows: Capital Financing Capital receipts Government Grants Other Specific Grants S106 Contributions Revenue contributions Total Financing Supported borrowing Unsupported borrowing Finance Leases Total Funding Total Financing and Funding 2015/16 Estimate £m 1.6 2.4 9.9 2.0 0.9 16.8 4.0 5.3 0.0 9.3 26.1 2016/17 Estimate £m 3.6 2.5 14.7 0.5 0.0 21.3 4.0 14.9 0.0 18.9 40.2 2017/18 Estimate £m 1.2 2.2 1.0 0.0 0.0 4.4 3.6 10.0 0.2 13.8 18.2 4. Ratio of Financing Costs to Net Revenue Stream: Page 139 2018/19 Estimate £m 1.5 2.0 5.0 0.5 0.1 9.1 3.6 7.3 0 10.9 20.0 4.1 This is an indicator of affordability and highlights the revenue implications of existing and proposed capital expenditure by identifying the proportion of the revenue budget required to meet financing costs. The definition of financing costs is set out in the Prudential Code. 4.2 The ratio is based on costs net of investment income. Ratio of Financing Costs to Net Revenue Stream Total 2015/16 2016/17 2017/18 2018/19 2019/20 Estimate Estimate Estimate Estimate Estimate % % % % % 8.4% 8.7% 8.8% 9.0% 9.2% 5. Capital Financing Requirements: 5.1 The Capital Financing Requirement (CFR) measures the Council’s underlying need to borrow for a capital purpose. The calculation of the CFR is taken from the amounts held in the Balance Sheet relating to capital expenditure and it’s financing. Capital Financing Requirement 2015/16 Estimate £m 360.2 Total CFR 2016/17 Estimate £m 280.6 2017/18 Estimate £m 283.7 2018/19 Estimate £m 283.5 6. Actual External Debt: 6.1 This indicator is obtained directly from the Council’s balance sheet. It is the closing balance for actual gross borrowing plus other long-term liabilities. This Indicator is measured in a manner consistent for comparison with the Operational Boundary and Authorised Limit. Actual External Debt as at 31/03/2015 Borrowing Other Long-term Liabilities Total £000 190,400 51,160 241,560 7. Incremental Impact of Capital Investment Decisions: 7.1 This is an indicator of affordability that shows the impact of capital investment decisions on Council Tax and Housing Rent levels. The incremental impact is calculated by comparing the total revenue budget requirement of the current approved capital programme with an equivalent calculation of the revenue budget requirement arising from the proposed capital programme. Incremental Impact of Capital Investment Decisions Increase in Band D Council Tax* 2016/17 Estimate £ 3.88 2017/18 2018/19 Estimate Estimate £ £ 5.99 5.77 2019/20 Estimate £ 3.89 *Assumes a 5% increase in 16/17 and 4.0% cumulative thereafter increase in Council Tax although no decision has been taken to this effect. The Friars Walk Loan have been excluded from these calculation as it is not part of the capital programme. 8. Authorised Limit and Operational Boundary for External Debt: 8.1 The Council has an integrated treasury management strategy and manages its treasury position in accordance with its approved strategy and practice. Overall borrowing will therefore arise as a consequence of all the financial transactions of the Council and not just those arising from capital spending reflected in the CFR. Page 140 8.2 The Authorised Limit sets the maximum level of external borrowing on a gross basis (i.e. not net of investments) for the Council. It is measured on a daily basis against all externalborrowing items on the Balance Sheet (i.e. long and short term borrowing, overdrawn bank balances and long term liabilities). This Prudential Indicator separately identifies borrowing from other long-term liabilities such as finance leases. It is consistent with the Council’s existing commitments, its proposals for capital expenditure and financing and its approved treasury management policy statement and practices. 8.3 The Authorised Limit has been set on the estimate of the most likely, prudent but not worst case scenario with sufficient headroom over and above this to allow for unusual cash movements. 8.4 The Authorised Limit is the statutory limit determined under Section 3(1) of the Local Government Act 2003 (referred to in the legislation as the Affordable Limit). Authorised Limit for External Debt Borrowing Other Long-term Liabilities Total 2016/17 Estimate £m 350 2017/18 Estimate £m 259 2018/19 Estimate £m 255 47 397 46 305 44 299 8.5 The Operational Boundary links directly to the Council’s estimates of the CFR and estimates of other cashflow requirements. This indicator is based on the same estimates as the Authorised Limit reflecting the most likely, prudent but not worst case scenario but without the additional headroom included within the Authorised Limit. 8.6 The Head of Finance has delegated authority, within the total limit for any individual year, to effect movement between the separately agreed limits for borrowing and other long-term liabilities. Decisions will be based on the outcome of financial option appraisals and best value considerations. Any movement between these separate limits will be reported in the next regular capital/treasury monitoring report to be submitted to Cabinet/Council. Operational Boundary for External Debt Borrowing Other Long-term Liabilities Total 2016/17 Estimate £m 330 2017/18 Estimate £m 239 2018/19 Estimate £m 235 47 377 46 285 44 279 9. Adoption of the CIPFA Treasury Management Code: 9.1 This indicator demonstrates that the Council has adopted the principles of best practice. Adoption of the CIPFA Code of Practice in Treasury Management The Council approved the adoption of the CIPFA Treasury Management Code at its Council meeting on 29th June 2009. The Council has incorporated the changes from the revised CIPFA Code of Practice into its treasury policies and procedures and will update its treasury management practice documentation in due course. 10. Upper Limits for Fixed Interest Rate Exposure and Variable Interest Rate Exposure: Page 141 10.1 These indicators allow the Council to manage the extent to which it is exposed to changes in interest rates. This Council calculates these limits on net principal outstanding sums, (i.e. fixed rate debt net of fixed rate investments) 10.2 The upper limit for variable rate exposure has been set to ensure that the Council is not exposed to interest rate rises that could adversely impact on the revenue budget. The limit allows for the use of variable rate debt to offset exposure to changes in short-term rates on investments. Upper Limit for Fixed Interest Rate Exposure Upper Limit for Variable Interest Rate Exposure Existing limit at 31/03/15 % 100% 2016/17 Estimate % 100% 2017/18 Estimate % 100% 2018/19 Estimate % 100% 2019/20 Estimate % 100% 50% 50% 50% 50% 50% 10.3 The limits above provide the necessary flexibility within which decisions will be made for drawing down new loans on a fixed or variable rate basis; the decisions will ultimately be determined by expectations of anticipated interest rate movements as set out in the Council’s treasury management strategy. 11. Maturity Structure of Fixed Rate borrowing: 11.1 This indicator highlights the existence of any large concentrations of fixed rate debt needing to be replaced at times of uncertainty over interest rates and is designed to protect against excessive exposures to interest rate changes in any one period, in particular in the course of the next ten years. 11.2 It is calculated as the amount of projected borrowing that is fixed rate maturing in each period as a percentage of total projected borrowing that is fixed rate. The maturity of borrowing is determined by reference to the earliest date on which the lender can require payment. 11.3 LOBO’s are classified as maturing on the next call date i.e. the earliest date that the lender can require repayment and as most of these loans are on six monthly notice period, then they increase the under 12 months percentage accordingly, though it is considered unlikely all will be called within one financial year. 11.4 The greatest concentration of debt is in the financial year 2019/20 when the stock issue (£40m) matures. A strategy to deal with the repayment will be prepared closer to the maturity date. Maturity structure of fixed rate borrowing (Newport CC debt) Existing level at 31/12/15 % Lower Limit for 2016/17 % Upper Limit for 2016/17 % under 12 months 12 months and within 24 months 24 months and within 5 years 5 years and within 10 years 10 years and within 20 years 20 years and within 30 years 30 years and within 40 years 40 years and within 50 years 50 years and above 18% 18% 19% 14% 7% 7% 3% 7% 7% 0% 0% 0% 0% 0% 0% 0% 0% 0% 40% 20% 70% 50% 30% 20% 20% 20% 20% Page 142 12. Credit Risk: 12.1 The Council considers security, liquidity and yield, in that order, when making investment decisions. 12.2 Credit ratings remain an important element of assessing credit risk, but they are not a sole feature in the Council’s assessment of counterparty credit risk. 12.3 The Council also considers alternative assessments of credit strength, and information on corporate developments of and market sentiment towards counterparties. The following key tools are used to assess credit risk: Published credit ratings of the financial institution (minimum A- or equivalent) and its sovereign (minimum AA+ or equivalent for non-UK sovereigns); Sovereign support mechanisms; Credit default swaps (where quoted); Share prices (where available); Economic fundamentals, such as a country’s net debt as a percentage of its GDP; Corporate developments, news, articles, markets sentiment and momentum; Subjective overlay. 12.4 The only indicators with prescriptive values remain to be credit ratings. Other indicators of creditworthiness are considered in relative rather than absolute terms. 13. Upper Limit for total principal sums invested over 364 days: 13.1 The purpose of this limit is to contain exposure to the possibility of loss that may arise as a result of the Council having to seek early repayment of the sums invested. For 2016/17, this is expected to be significant due to the sale of Friars Walk, however risks will be reduced by using only the approved investment counterparties limits. Upper Limit for total principal sums invested over 364 days 2016/17 Estimate £m 2017/18 Estimate £m 2018/19 Estimate £m 2019/20 Estimate £m 100 5 5 5 Page 143 Appendix E – Minimum Revenue Provision (MRP) Statement 2016/17 1. The Welsh Government’s Guidance on Minimum Revenue Provision (issued in 2010) places a duty on local authorities to make a prudent provision for debt redemption. Guidance on Minimum Revenue Provision has been issued by the Welsh Ministers and local authorities are required to “have regard” to such Guidance under section 21(1A) of the Local Government Act 2003. 2. The four MRP options available are: - Option 1: Regulatory Method - Option 2: CFR Method - Option 3: Asset Life Method - Option 4: Depreciation Method 3. MRP in 2016/17: Options 1 and 2 may be used only for supported (i.e. financing costs deemed to be supported through Revenue Support Grant from Central Government) NonHRA capital expenditure funded from borrowing. Methods of making prudent provision for unsupported Non-HRA capital expenditure include Options 3 and 4 (which may also be used for supported Non-HRA capital expenditure if the Authority chooses). There is no requirement to charge MRP in respect of HRA capital expenditure funded from borrowing. 4. The MRP Statement will be submitted to Council before the start of the 2016/17 financial year. If it is ever proposed to vary the terms of the original MRP Statement during the year, a revised statement should be put to Authority at that time. 5. The Authority will apply Option 1/Option 2 in respect of supported Non-HRA capital expenditure funded from borrowing and Option 3/Option 4 in respect of unsupported NonHRA capital expenditure funded from borrowing. 6. MRP in respect of leases and Private Finance Initiative schemes brought on Balance Sheet under the International Financial Reporting Standards (IFRS) based Accounting Code of Practice will match the annual principal repayment for the associated deferred liability. 7. In December 2013 the Council approved a loan of up to £89.1million to Queensberry Real Estates (Newport) Ltd (QRE) to fund the building of the Friars Walk Development. The loan is anticipated to be paid off in full via a capital receipt at the end of the three-year period. On this basis, the Council will not be required to make MRP charges to the revenue budget in relation to the Friars Walk Development loan as the borrowing will be paid off in full at the end of the scheme. Page 144 Appendix 10 MTFP 2016/17 Pressures Inflation Other Total Pressures Technical Adjustments - (INCREASE)/DECREASE IN REVENUE SUPPORT GRANT(-0.7% 16/17, 1.5% thereafter, flat 2019/20) Increase in tax base - C.Tax @ 15/16 rate C. Tax @ 5% in 16/17 (4% thereafter) Less consequential increase in benefits - GAP Savings Balance - @ -1.5% WG reduction (2017/18 and 2018/19) - 2017/18 2018/19 2019/20 1,887 10,449 12,336 2,041 3,192 5,233 2,905 3,007 5,912 3,005 3,038 6,043 1,900 - - - 121 549 2,634 732 8,105 8,647 541 Balance - @ -1.25% WG reduction* Balance - @ -1% WG reduction* Balance - @ -2% WG reduction* *19/20 assumes no reduction in WG Grant N/A N/A N/A Page 145 TOTAL 9,838 19,686 29,524 - 3,137 2,126 489 6,733 3,047 3,090 2,146 493 7,350 676 - 2,166 498 4,375 510 3,686 6,673 3,865 3,163 2,641 4,732 6,165 5,654 7,682 - 3,865 3,865 3,865 1,900 6,348 549 9,071 2,212 26,564 13,684 13,194 12,160 16,280 Appendix 11 Reconciliation between MTRP in December 2015 Draft budget and current Inflation Investments Technical Adjustment Savings RSG / C Tax 16/17 1,887 9,410 - 1,900 - 10,870 - 1,924 December 2015 MTRP balances - 3,397 17/18 18/19 19/20 2,041 2,905 3,005 2,451 2,312 2,374 2,215 532 510 3,590 3,444 - 1,668 5,868 8,129 3,201 Movement since Consultation / December 2015 MTRP Investments - increase to schools budgets for increasing pupil numbers - increase infrastructure maintenance - increased funding to support recycling services as external funding reduced - short term funding to tackle city centre parking problems - additional funding to support 'rough sleepers' - future year pressures National Minimum Wage Savings - remove saving EDU01 - cease funding for SPLD & AEN - remove saving STS14 - land drainage and canal maintenance - remove saving CFS02 - Integrated family support - remove saving CFS05 - reduce children's services preventions team - remove saving CFS06 - reduce children's services fostering/placements - remove saving LR02 - cease city events - remove saving LR06 - city marketing budget - remove saving LR11 - city tourism - remove saving CSDI002 - reduce customer services team - reduce saving RIH18 by £40k - reduction in youth service and retain DoE capacity - remove saving agreed at Feb '15 - CCTV generating additional income is no longer achievable - defer saving CFS03 - children's social workers - defer saving CFS01 - closie of Brynglas residential home - defer saving SSA03 - LD reassessments - defer saving SSA10 - Telecare - defer saving SSA11 - Modernise transport provision in Adult Social Care - defer saving PBC06 - Voluntary Sector grants - defer saving STS01 - reduction in evenings/Sundays bus subsidies - defer saving STS26 - review charging for special collections - defer saving agreed at Feb '15 - Education Jouint working with Social Services - out of area placements - additional saving for reduction in anticipated level of Caldicot & Wentloog Drainage Board Levy 520 350 110 34 25 741 260 50 25 15 35 46 20 20 13 185 25 15 35 18 54 20 9 52 144 297 531 58 104 63 52 44 -297 -531 -58 -104 -63 -52 -44 43 -43 -144 -95 -541 Page 146 664 40 RSG/C Tax - change of RSG assumptions February 2016 MTRP balances 695 -2,092 -2,007 3,686 6,673 3,865 Appendix 12 Equalities issues Overarching Equality Impact Assessment – Budget Proposals 2016/17 Assessing the potential impacts of decisions for equality communities is an important part of the decision-making process. The potential impact of individual budget proposals have been assessed using the Council’s Equality Impact Assessment process, as well as considering the ‘bigger picture’ of these impacts. These proposals were consulted on between 18th December 2015, closing on 22nd January 2016 in order to capture the views of Newport’s communities, and to feed into the process before the proposals go to Cabinet in February. Cabinet’s final recommendations will be made to the full council which meets in February 2016 Legal Context Newport City Council has a legal duty under the Equality Act 2010 to pay ‘due regard’ to the need to: • Eliminate unlawful discrimination, harassment, victimisation and any other conduct prohibited by the Act; • Advance equality of opportunity between people who share a protected characteristic1 and people who do not share it; • Foster good relations between people who share a protected characteristic and people who do not share it. In practice, having ‘due regard’ means that consideration of equalities issues must influence policy and decision-making. Equality Impact Assessments are the tool that is used to shape and demonstrate decision-making. National Context There are also a number of external factors that affect the context of the proposals that have been developed. Whilst these factors are out of the direct control of the Council, they have been considered in both the development of proposals and any mitigation that may have been identified. These external factors include: • • • the UK and Welsh Governments’ spending review Welfare Reform Changes in Newport’s demography How the Council’s proposals might impact equalities groups Impacts on Newport City Council staff Looking forward, the Council will be a smaller organisation, and the proposals that have been developed present a change for staff, with a number of proposals across all services areas which reduce the number of posts within teams. However, the Council’s success rate at redeploying people remains high and it is committed to working to protect jobs and ensure that staff are supported. Page 147 Budget Proposals and Fairness and Equality Impact Assessments (FEIA). There were a number of budget proposals where it was deemed Fairness and Equality Impact Assessments (FEIAs) were required. FEIAs are used to look at the effect of any change to services or employment from everybody’s viewpoint to make sure that it’s fair. The following proposals/areas had FEIAs undertaken: Customer Services Reduction Ceasing delegation of AEN Youth Service Review Transport Policy Land drainage and canal maintenance Grounds maintenance review Residential care IT service delivery model Voluntary sector Telecare Service Bus Services Street Cleansing review Special bulky collection review Social worker reductions The detailed results of these FEIAs are on the budget pages of the Council’s website at the following link: http://www.newport.gov.uk/en/Council-Democracy/About-the-council/Budget-consultation2016-2017.aspx Page 148 Appendix 13 Projected 2016/17 Financial Resilience, Earmarked Reserves & Summary of ‘Invest to Save’ spend and Forecast LEVEL OF COUNCIL/SCHOOL RESERVES (CF) AND EARMARKED RESERVES (ER) Year Ending 31st March 2012 £m Earmarked Reserves Council Funds 57.4 5.0 2013 £m 64.5 5.0 ER % of Budget CF % of Budget School Funds 24% 2.1% 3.6 27% 2.1% 4.4 2014 £m 71.2 5.0 2015 £m 76.1 8.9 2016 £m (est) 84.7 8.9 28% 2.0% 4.2 29% 3.4% 4.8 32% 3.4% 3.6 BUDGETED SOURCES OF REVENUE FUNDING Total Revenue Funding Revenue Support Grant and NDR Council Tax 2012/13 £,000 192,799 44,457 2013/14 £,000 209,035 45,763 Page 149 2014/15 £,000 214,826 49,104 2015/16 £,000 209,254 52,117 2016/17 2016/17 £,000 % of budget 209,133 79% 55,299 21% FINANCIAL PERFORMANCE AND RATIOS Ratio Calculation Net Worth Net Worth (excPension Liab.) Working Capital Ratio (Asset- Liabilities) (Asset- Liabilities) (Curr. Assets /Curr. Liabilities ) (Borrowing / Total Reserves) Gearing Ratio 2011/2012 £'000 192,001 387,049 2012/2013 £'000 53,668 306,220 2013/2014 £'000 96,061 280,675 2014/2015 £'000 44,764 296,914 0.59 0.68 0.79 0.89 50.1% 44.1% 51.2% 45.5% REVENUE PROJECTED OUTURN POSITION 2015/16 (Period 8 reported at January Cabinet) Directorate Children & Young People Adult & Community Services Education (inc schools) Regeneration, Investment & Housing Streetscene & City Services Corporate Services Total Directorates Capital Financing Contingency/ Provisions Levies / other Reserves /Transfer Council Tax Total Budget Net Expenditure Budget 20,469 38,169 100,506 9,441 17,507 16,170 202,262 28,960 5,165 20,119 4,864 261,370 Projected Outturn Variance £'000 £'000 20,721 252 38,604 435 101,833 1,327 9,432 (9) 17,362 (145) 15,593 (577) 203,545 1,283 27,698 (1,262) 4,303 (862) 19,098 (1,021) 6,602 1,738 280 (280) 260,966 404 - - Variance % 1.23 1.14 1.32 0.10 0.83 3.57 0.63 4.36 16.69 5.07 35.73 N/A 0.15 Revenue Savings Achieved and Unachieved 2015-16 MTFP SCENARIO Financial Pressures Funding Reductions (-0.7% 16/17, 1.5% thereafter, flat 19/20) Budget Requirement Reduction Council Tax @ 5% 16/17 (4% thereafter) Savings Shortfall to Requirement RSG Reduction scenarios based on 1.25% reduction based on 1.00% reduction based on 2% reduction 2016/17 £'000 12,336 121 12,457 2,451 10,547 541 N/A N/A N/A Page 150 2017/18 £'000 5,233 2018/19 £'000 5,912 2019/20 6,043 Total £,000 29,524 3,137 8,370 1,637 3,003 3,730 3,090 9,002 1,652 676 6,674 6,043 1,668 510 3,865 6,348 35,872 7,408 14,736 13,728 3,207 2,685 4,776 6,165 5,654 7,682 3,865 3,865 3,865 13,237 12,204 16,323 Projected Earmarked Reserves Balance at 31-Mar-15 £'000 Council Fund: (8,926) Balances held by schools for future use (4,760) Movements between Reserves Transfers Out Transfers In £'000 £'000 Via Comprehensive I&E Account Transfers Out Transfers In £'000 £'000 1,171 Balance at 31-Mar-16 Type Purpose/rationale for reserve £'000 (8,926) General (3,589) School's General Reserve Balances held by schools for their future use Earmarked Reserves: Page 151 Music Service (165) Capital Expenditure (51) Insurance Reserve (1,772) MMI Insurance Reserve (665) (1,500) (250) (165) Risk (1,551) Risk (1,772) Risk (915) Risk This is a general reserve retained by the Gwent wide Music Service and a traded service and belongs to all trading partners. Newport holds the reserve as the hosting authority. The reserve is held as a balance to cater for years where trading income is below expenditure and/or one off costs for reorganisation are incurred. Amount included to fund risks of delivery of Capital Projects e.g. abortive costs, cost overruns To assist in management of the Council's insurance risks and provide funds, over and above existing insurance provisions for excessive levels of claims/costs in any year. To assist in future funding requirements of MMI in line with the agreed 'Scheme of Arrangement' Balance at 31-Mar-15 £'000 Movements between Reserves Transfers Out Transfers In £'000 £'000 Via Comprehensive I&E Account Transfers Out Transfers In £'000 £'000 Balance at 31-Mar-16 Type Purpose/rationale for reserve £'000 Page 152 Legal Claims (100) (100) Risk Health & Safety (16) (16) Risk Council Tax Reduction (500) (500) Risk Education Achievement Service (92) (92) Risk Schools Redundancies (225) (179) (404) Risk Friars Walk (2,629) (3,000) (5,629) Risk Risk of future legal claims in relation to a range of charges such as Social Services, complaints and noncompliance etc Responding to inspections and reports from Health & Saftey Executive Council responsible for cost overruns on C Tax benefits, which is demand led. Reserve covers specific budget risk on this area and established when grant funding transferred into RSG Reserve held against Newports share of any redundancy costs that may arise from a restructure of the service as a result of funding reductions from grant allocations. Newport is a partner in the service and has to take a share of any costs that may arise. Reserve has been created from contributions from Schools to cater for redundancy costs that arise through schools who face financial issues. The value has been negotiaited with the schools as a contribution towards the costs that have to be met by the LA. established to assist with potential future funding/risks in relation to the Friars Walk Scheme Balance at 31-Mar-15 £'000 Page 153 Gem Services Reserves (100) Pay Reserve (7,302) Invest to Save (7,520) Super Connected Cities (1,041) Landfill (fines reserve) Movements between Reserves Transfers Out Transfers In £'000 £'000 Via Comprehensive I&E Account Transfers Out Transfers In £'000 £'000 Balance at 31-Mar-16 Type £'000 (100) Risk (2,452) Enabling / Risk (13,670) Enabling 250 (791) Enabling (163) 40 (123) Enabling Christmas Lights (75) 29 (46) Enabling Capital Works (1,250) (1,750) Enabling 3,500 1,350 (3,500) (2,650) (500) Purpose/rationale for reserve Reserve created from service income levels over and above grant income in 2014/15 to cater for anticpated redundancy costs anticipated from restructuring to cater for different langauge sets, and potential reduction in grant income. Total Reward team costs, outstanding equal pay claimants, hardship payments. To enable funding of specific change/efficiency projects which achieve savings to the revenue budget Funding for Community Safety Network over a seven year period including project costs Recycling initiative (door knocking campaign) to increase recycling targets Recover costs associated with Christmas Lights until alternative funding sources are found. Established to fund specific capital schemes which can then be included in the Capital Programme which would otherwise require borrowing costs to be incurred, during current challenging financial period. Balance at 31-Mar-15 £'000 Page 154 Usable Capital Receipts (6,968) STEP School Computers Movements between Reserves Transfers Out Transfers In £'000 1,657 £'000 Via Comprehensive I&E Account Transfers Out Transfers In £'000 £'000 (1,300) Balance at 31-Mar-16 Type Purpose/rationale for reserve £'000 (6,611) Enabling (879) (879) Smoothing Municipal Elections (86) (86) Smoothing Local Development Plan (476) (52) (528) Smoothing Glan Usk PFI (418) (552) (970) Smoothing Holds proceeds from the sale of property, plant and equipment, used to finance new capital expenditure. Currently reserved for Council contribution to 21C Schools programme Reserve to match agreed income and expenditure of 3 year STEP program for schools. Schools charged annual amount and any excess/deficit due to timing differences held here. Reserve used to smooth over significant differences in annual budget required over a cyclical period whilst keeping budget at a stable annual amount. Reserve used to smooth over significant differences in annual budget required over a cyclical period whilst keeping budget at a stable annual amount. Related to production and inspection of the LDP and SPG's Established to smooth out funding differences that arised from funding available and payments to the contractor - reserve will balance over life of project Balance at 31-Mar-15 £'000 Southern Distributor Road PFI (42,484) Works of art Movements between Reserves Transfers Out Transfers In £'000 £'000 Via Comprehensive I&E Account Transfers Out Transfers In £'000 £'000 (2,014) Balance at 31-Mar-16 Type Purpose/rationale for reserve £'000 Page 155 (44,498) Smoothing (21) (21) Other School Works (424) (424) Other Theatre & Arts Centre (233) (233) Other Cymorth Income (38) (38) Other Pupil Referral Unit (60) (60) Other Chartist Commission (50) 50 - Other Gypsy and Traveller Site (20) 20 - Other Established to smooth out funding differences that arised from funding available and payments to the contractor - reserve will balance over life of project To fund purchases for the collections. Reserve specifically for identified school works - funded by school's themselves. Reserve allows schools to build up specific scheme reserves over a number of years, where required. Council agreed reserve as condition of Art's Council funding of the Riverfront Theatre. To fund the provision of Domestic Abuse Services. Specific reserve for development of PRU over and above refurbishment of new premises. To fund the replacement of the Chartist Mural. To carry out preparation, design, consultancy activities with the development of the Gypsy and Traveller site identified in the LDP Balance at 31-Mar-15 £'000 Movements between Reserves Transfers Out Transfers In £'000 £'000 Via Comprehensive I&E Account Transfers Out Transfers In £'000 £'000 Balance at 31-Mar-16 Type £'000 Page 156 Homelessness Prevention (38) (38) Other Environmental Health - Improve Air Quality (50) (50) Other Refurbishment of a Children / Older People Homes (80) (58) Other ECDL Training Package (50) (50) Other City Deal Reserve (50) 50 - Other Great Western Cities (50) 3 (47) Other (89,827) 22 5,157 (3,500) 2,985 (11,997) Purpose/rationale for reserve (97,182) There is a minimum amount that needs to be spent on homelessness prevention on an on-going basis. The revenue budget is continually under pressure of overspending due to the obligation placed on the Authority to house clients To undertake highways work in a specific area to improve air quality and reduce noise pollution Reserve established from 2014/15 underspending. There is a need to refurbish our Residential Homes on a regular basis to attract Service Users and more importantly, to ensure they meet the inspectors criteria. Reserve established from 2014/15 underspending. To fund ECDL and online IT training packages To fund initial contribution to the City Deal project To fund the anticipated councils share of an analysis of the economic impact of the three cities Invest To Save - Summary Forecast Balance B/F 31.03.2015 Transfer from base budget In-year transfer to reserve Transfer from pay reserve Total Balance prior to spend Total Forecast Spend 2015/16 Invest to Save Forecast balance 31.03.2016 £'000 (7,520) (950) (1,700) (3,500) (13,670) 2,392 (11,278) Further Funding Required:Bids & Change/Efficiency proposals as at February 2016 2016/17 2017/18 2018/19 Remaining Invest to Save reserve available for future Change/Efficiency Programme Page 157 3,730 857 75 (6,616) Appendix 14 Fees & Charges SERVICE AREA: CORPORATE SERVICES CURRENT CHARGE £ SERVICE DESCRIPTION Registration Service Approved Premises License Ceremony Charges Mansion House - Monday to Thursday Mansion House - Friday Mansion House - Saturday (includes Premier Package) Approved Venue - Monday to Thursday Approved Venue - Friday Approved Venue - Saturday Approved Venue - Sunday, Bank holidays Register Office (simple ceremony) Church/Chapel ceremony attendance Naming and Vow Renewal Ceremonies Booking fee Mansion House - Monday to Thursday Mansion House - Friday Mansion House - Saturday (includes Premier Package) Approved Venue - Monday to Thursday Approved Venue - Friday Approved Venue - Saturday Approved Venue - Sunday, Bank holidays Save the Date Fee Legal notice of marriage or civil partnership Certificate (issued same day) Certificate (issued within 28 days) Citizenship Ceremonies Single Adult LEGAL SERVICES Local Land Charges (LLC1 & Con 29r) Local Land Charges (LLC1 only) Optional Questions PUBLIC PROTECTION SERVICE EAR PIERCING, ACUPUNCTURE, ELECTROLYSIS AND TATTOOING-REGISTRATION Premises Practitioners Tattoo Convention - Premises Tattoo Convention - Practitioners Page 158 PROPOSED CHARGE £ % INCREASE 1,400 1,500 7% 200 255 290 300 355 390 455 46 86 210 265 300 315 370 405 475 46 86 5% 4% 3% 5% 4% 4% 4% 0% 0% 70 200 255 290 300 355 390 455 20 35 4 7 80 30 70 210 265 300 315 370 405 475 25 35 4 7 85 30 0% 5% 4% 4% 5% 4% 4% 4% 25% 0% 0% 0% 6% 0% 110 6 110 6 0% 0% 12 (for 20 out of 22 questions) 15 (2 out of the 22 questions) 12 (for 20 out of 22 questions) 15 (2 out of the 22 questions) 0% 159 120 122 30 165 125 127 31 4% 4% 4% 4% CERTIFICATE FOR VOLUNTARY SURRENDER OF FOOD Voluntary Surrender Certificate (for first half hour and for every additional half hour part thereof) (Plus VAT) 51 53 4% TBC TBC 4% 122 80 41 1,610 127 83 43 1,610 4% 4% 4% 0% 440 440 0% 77 80 4% 122 127 4% As per the Statutory maximum As per the Statutory maximum 866 50 extra per additional until up to a max of 1,516 866 50 extra per additional until up to a max of 1,516 0% ii. Renewal of Licence made before application of existing license 685 685 0% (For larger HMO (6+ units of accommodation/households) 50 extra per additional until up to a max of 1,335 50 extra per additional until up to a max of 1,335 0% 866 866 0% 50 extra per additional until up to a max of 1,516 385 50 extra per additional until up to a max of 1,516 385 Collection and Disposal (To be determined by weight and cost of disposal) EXPORT HEALTH CERTIFICATES Per Certificate Per visit for up to three certificates For each additional certificate SEX SHOP Application Fee – deducted from Full Fee [nonrefundable] LOCAL LAND SEARCHES IN RESPECT OF CONTAMINATED LAND ETC. [OTHER THAN THOSE UNDER THE LOCAL LAND CHARGES ACT 1975] (for first hour and for every additional hour or part thereof) UK ENTRANCE CLEARANCE - PREMISES INSPECTION GAMBLING ACT 2005 – VARIOUS LICENCE / PERMIT FEES HOUSES IN MULTIPLE OCCUPATION LICENSING FEES** i. Initial Licence (For larger HMO (6+ units of accommodation/households) iii. Renewal of Licence made after application of existing license (For larger HMO (6+ units of accommodation/households) HOUSING ACT 2004 NOTICE FEES Each additional notice served at the same time charged at 35% Fee charged by the contractor plus 20%* *Fee charged plus “officer time” charge (up to a max. of the above charge) where EH Manager agrees defaulter has special circumstances. PORT HEALTH SHIP SANITATION CERTIFICATES Gross Tonnage Page 159 0% 0% 0% Up to 1,000 1,001 to 3,000 3001 to 10,000 10,001 to 20,000 20,001 to 30,000 Over 30,000 With exception of vessels with capacity to carry more than 1,000 persons Extensions to Certificates Extra charges, based on actual costs, may be added for exceptional costs such as launch hire, out-of-hours duty, travel and re-inspections of ships subject to control measures. PORT HEALTH – WATER SAMPLING i. Drinking water – Microbiological (First Sample) (Plus VAT) ii. Drinking water – Microbiological (Each subsequent sample) (Plus VAT) iii Legionella water sample (First sample) (Plus VAT) iv Legionella water sample (each subsequent sample) (Plus VAT) PORT HEALTH – ORGANIC FOOD IMPORT CERTIFICATE HEALTH & SAFETY - SWIMMING POOL/SPA POOL RESAMPLES FOLLOWING UNSATISFACTORY RESULT (Plus VAT) PRIVATE WATER SUPPLIES i. Commercial supplies Sampling Analysis (Check) Analysis (Audit) ii. Domestic Supplies (>1 dwelling) Sampling Analysis iii. Domestic Supplies (1 dwelling) Risk Assessment Sampling Grant of an authorisation Analysis (taken under regulation 10) Analysis (Check) Analysis (Audit) iv. Private Distribution Systems Sampling Analysis * Maximum permitted by regulation Animal Welfare/Dog Control Fees [a] Riding Establishments Up to 10 horses 11 to 20 horses 21 to 30 horses [b] Animal Boarding Establishments Page 160 75 110 170 225 285 340 75 110 170 225 285 340 0% 0% 0% 0% 0% 0% 585 585 0% 50 50 0% 50 52 4% 22 23 4% 66 69 4% 36 37 4% 54 56 4% 59 61 4% 77 100* 500* 80 100* 500* 4% 0% 0% 77 28 80 29 4% 4% 120 77 100* 25* 100* 500* 125 80 100* 25* 100* 500* 4% 4% 0% 0% 0% 0% 77 138 80 143 4% 4% 106 129 137 110 134 143 4% 4% 4% Pet Sitters Up to 25 animals 25 to 50 animals Over 51 animals [c] Pet Shops [d] Dangerous Wild Animals [e] Dog Breeding Establishments [f] Zoo Licence [For [a] to [f] above, in addition to the licence fee, the licensee to pay the Council’s veterinary fees] [g] Dog Kennelling Services** Stray Dogs Reclaiming Fees: Dogs reclaimed after one day Dogs reclaimed after two day Dogs reclaimed after three day Dogs reclaimed after four day Dogs reclaimed after five day Dogs reclaimed after six overnight stays Dogs reclaimed after seven overnight stays Dog re-homing fee : Puppies up to 1 years old Dogs aged 1-3 years old Dogs aged 3-6 years old Dogs aged 6 years old + [i] Fireworks – All year sales licence - All year sales licence- set at statutory maximum Street Trading Consents City Centre Pitch - Application Fee (Full year) City Centre Pitch - License Fee (Full year) City Centre Pitch - License Fee (daily) Street Naming Property Naming/Renaming (does not cover newly built properties Single Plot Development Development 2+ Plots Changes to Development Layout after Notification Street Renaming at Residents Request 38 120 137 160 100 460 100 877 40 125 143 166 104 478 104 912 4% 4% 4% 4% 4% 4% 4% 4% 87 100 113 126 139 152 165 87 100 113 126 139 152 165 0% 0% 0% 0% 0% 0% 0% 160 140 120 100 160 140 120 100 0% 0% 0% 0% 500 500 0% 150 2,500 45 156 2,600 47 4% 4% 4% 42 42 0% 114 114.40 + 41.60 per additional plot £41.60 per plot affected 114 114.40 + 41.60 per additional plot £41.60 per plot affected 0% 114.40 +41.60 per property 114.40 +41.60 per property Confirmation of Address to Conveyancers etc. 42 ** New charging schemes agreed during 15/16 by separate Cabinet Member Report Page 161 42 0% 0% 0% 0% SERVICE AREA: REGENERATION, INVESTMENT & HOUSING SERVICE DESCRIPTION CURRENT CHARGE £ PROPOSED CHARGE £ % INCREASE 125 200 325 125 200 325 0% 0% 0% 466.67 466.6 0% 125 341.67 570.83 125 341.67 570.83 0% 0% 0% 203.13 406.87 610 203.13 406.87 610 0% 0% 0% 125 204.17 245.83 1,300 500 20 50% 70 130 125 204.17 245.83 1,300 500 20 50% 70 130 0% 0% 0% 0% 0% 0% 0% 0% 0% N/A N/A 0% N/A N/A N/A PLANNING & DEVELOPMENT Building Control Fees Various Fees based on size and type of building. Examples of typical charges (excluding VAT) Single storey extension floor area not exceeding 10m2 i) Plan charge ii) Inspection charge iii) building notice charge Two storey Extension exceeding 40m2 but not exceeding 100m2 i) Plan charge ii) Inspection charge iii) building notice charge Creation of New Dwelling i) Plan charge ii) Inspection charge iii) building notice charge Internal alterations i) cost of works <£2000 ii) cost of works £2001 to £5000 iii) cost of works > £5000 Safety at Sports Grounds Certificate Safety at Sports Grounds renewal Letter of acceptance to AIs Preliminary enquiries (% of plan fee) Dangerous Structures (per hour) Demolition Notice Development Management Fees (Various based on scale of development) Pre-application advice (Various depending on the scale of development, some of which are statutory) PROPERTY SERVICES Market Rents (Various based depending on size of stall and facilities Civic Centre Room Hire Council Chamber (per session) Council Chamber (per day) Committee Room 1 (per session) Committee Room 1 (per day) Committee Room 2 (per session) Committee Room 2 (per day) Committee Room 3 (per session) Review of charging policy being undertaken by property consultants. New charging policy (where applicable) will be implemented in 2016/17 68 213 36 109 26 78 26 Page 162 68 213 36 109 26 78 26 0% 0% 0% 0% 0% 0% 0% Committee Room 3 (per day) 78 78 0% Committee Room 4 (per session) 26 26 0% Committee Room 4 (per day) 78 78 0% Committee Room 5 (per session) 21 21 0% Committee Room 5 (per day) 62 62 0% Committee Room 7 (per session) 62 62 0% Committee Room 7 (per day) 187 187 Equipment Hire 13 13 0% Digital Projector 9.4 9.4 0% Television 9.4 9.4 0% Video 5.2 5.2 0% OHP 5.2 5.2 0% Screen 4.2 4.2 0% Flipchart Stand 4.2 4.2 0% Slide Projector 5.4 5.4 0% Full facilities in Committee Room 7 including staff 57.2 57.2 0% assistance Council Chamber Microphones 28.6 28.6 0% Council Chamber 1 Microphone 12.5 12.5 0% Civic Centre Charging Eligibility Full Charge 1 Industrial or Business Organisations 2 Organisations whose members are engaged in trade, business or professional practice (other than student associations) 3 Statutory official or Government Bodies including Local Government except where reciprocal arrangements apply Half Price Political, Social or Trade Union Groups not included under full price or Free Free (this only applies to evening sessions) 1 Organisations devoted exclusively to charitable causes 2 Societies for the handicapped 3 Organisations for promotion of recreational activities for young people. 4 Trade Union Branches whose members are employed by Newport City Council 5 Any political group meetings of Councillors and invited guests are free of charge (provided that not more than 25 % of the people attending the political group meetings are non-Councillors). NB Any registered charities chaired by the Mayor of Newport can use the meeting rooms free of charge at any time COMMUNITY REGENERATION Community Centres Room Hire Caerleon Town Hall Non Profit Making/ Voluntary Organisations (per Hour) Town Hall 10 10.2 2% Memorial Hall 7.8 8 3% Council Chamber 7.8 8 3% Hire of Kitchen 6 6.2 3% First Floor 10 10.2 2% Small Group Organisations (per hour) Town Hall 12.7 13 2% Memorial Hall 10 10.2 2% Council Chamber 10 10.2 2% Hire of Kitchen 7 7.2 3% First Floor 12.7 13 2% Commercial/ Business (per hour) Town Hall 15.6 16 3% Memorial Hall 12.7 13 2% Page 163 Council Chamber Hire of Kitchen First Floor Ringland Community Centre Non Profit Making/ Voluntary Organisations (per Hour) Main Hall Meeting Rooms Hire of Kitchen Special Events (all weekend and large event charged to be set by Malpas Court) Changing Rooms Small Group Organisations (per hour) Main Hall Meeting Rooms Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Changing Rooms Commercial/ Business (per hour) Main Hall Meeting Rooms Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Changing Rooms Alway Community Centre Non Profit Making/ Voluntary Organisations (per Hour) Main Hall Meeting Rooms Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Changing Rooms Small Group Organisations (per hour) Main Hall Meeting Rooms Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Changing Rooms Commercial/ Business (per hour) Main Hall Meeting Rooms Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Changing Rooms Bettws Day Centre Non Profit Making/ Voluntary Organisations (per Hour) Main Hall Day Club Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Small Group Organisations (per hour) Page 164 12.7 8.1 13.75 13 8.3 14 2% 2% 2% 10 7.8 6 10.2 8 6.1 2% 3% 2% 12.8 13.1 2% 12.7 10 7 13 10.2 7.2 2% 2% 3% 12.8 13.1 2% 15.6 12.7 8.1 16 13 8.3 3% 2% 2% 12.8 13.1 2% 10 7.8 6 10.2 8 6.1 2% 3% 2% 12.8 13.1 2% 12.7 10 7 13 10.2 7.2 2% 2% 3% 12.8 13.1 2% 15.6 12.7 8.1 16 13 8.3 3% 2% 2% 12.8 13.1 2% 10 7.8 6 10.2 8 6.1 2% 3% 2% Main Hall Day Club Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Commercial/ Business (per hour) Main Hall Day Club Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Mary Dunn Non Profit Making/ Voluntary Organisations (per Hour) Main Hall Training Room Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Small Group Organisations (per hour) Main Hall Training Room Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Commercial/ Business (per hour) Main Hall Training Room Hire of Kitchen Special Events (all weekend and large event charges to be set by Malpas Court) Same tariffs also apply for Rivermead Centre CULTURE & HERITAGE Museum & Art Gallery Educational Publications UK Rights Educational Publications World Rights Commercial Publications & Websites UK rights Commercial Publications & Websites world rights Publication Jacket, Covers & Homepages UK Rights Publication Jacket, Covers & Homepages World Rights Television Flash Fees UK rights Television Flash Fees world rights Digital Image 300 dpi Ship Project Staff Consultancy & Training services (per hour) Staff Consultancy & Training services (per day) Faro Arm Rental (per day) Libraries Fines (per day) Overdue Administration Adult Replacement Library Card Lost Books and other items Hire of Talking Books Charge for late return of Talking Books Public Access to Computers Page 165 12.7 10 7 13 10.2 7.2 2% 2% 3% 15.6 12.7 8.1 16 13 8.3 3% 2% 2% 11.6 9.2 6 11.8 9.4 6.1 2% 2% 2% 14.4 11.6 7 14.7 11.8 7.2 2% 2% 3% 15.6 12.7 8.1 16 13 8.3 3% 2% 2% 17 33.5 34 70 80 165 80 160 6 18 35 36 75.5 85.5 175 86 170 6.5 6% 4% 6% 8% 7% 6% 8% 6% 8% 37 260 73 39 270 76 5% 4% 4% 0.3 0.2 -33% 0.29 0.3 0% 3.7 4 8% Sliding scale linked to book price 1.3 1.4 8% 0.3 0.2 -33% First hour No Charge 0% free 1 per Materials Fee Family History Research Hire of Rooms Transporter Bridge Day Ticket - Adult Day Ticket - Child Gondola - Adult (one way) Gondola - Adult (return) Gondola - Child (one way) Gondola - Child (return) Adult & Community Learning Discretionary Course Offer Standard Room (table, chairs, white/ interactive board/ PC for tutor use) (per hour) ICT Room (inc PCs for learners, kitchen/ equipment hire) Deposit Photocopying (per copy) Accreditation hour for additional hours 3 26 14/18.5 3.5 28 15/20 17% 8% 7% 2.75 1.75 1 1.5 0.5 1 3 2 1 1.5 0.5 1 9% 14% 0% 0% 0% 0% 12 12 0% 15 2p 15 10% 2p 0% 10% 0% 36 N/A 48 N/A 3 (per credit) Dependent on organisation Agored Cymru (3 hrs per course) Other awarding organisations Page 166 SERVICE AREA: STREET SCENE AND CITY SERVICES CURRENT CHARGE £ SERVICE DESCRIPTION Cemeteries EXCLUSIVE RIGHT OF BURIAL AND ISSUE OF DEED AND MARKER Please NOTE: A charge of £300 is included with full grave space and £155 for a cremated remains space. Standard Grave space not exceeding 2.15m x 0.76m (30’’) including Headstone Permit Grave space exceeding 0.76m (30”) width but less than 0.92m (36”) including Headstone Grave space exceeding 0.92m (36”) width (double plot required) including Headstone Purchase of two Grave Spaces to accommodate Fibreglass Burial Cube, including Headstone Cremated remains in Garden of Rest – grave space not exceeding 0.23m x 0.92m Stillborn or child not exceeding one month INTERMENTS – INCLUDING USE OF GRASS MATS AS NECESSARY Stillborn child or child not exceeding one month Child one month to sixteen years Persons exceeding sixteen years Interment of second person in grave space on same day Cremated remains in Full Grave Space Cremated remains in Garden of Rest Interment of second person cremated remains in same space on same day Scattering of Ashes Scattering of Ashes of second person at same time HEADSTONES AND TABLETS – INCLUDING ALL INSCRIPTIONS ALL PERMIT COSTS NOW INCLUDED WITH EXCLUSIVE RIGHT Columbaria Sanctum 2000 Units – above ground Second and Subsequent Interment Sanctum 2000 Units OTHER SERVICES AND ITEMS Administrative research of Burial records (per 30 min period) Provision of Fibreglass Burial Cube Provision of BROXAP Bench (£390) and Concrete Plinth (£260) (when available) TRANSPORT HIGHWAYS AND GREEN SERVICES COMMUNITY TRANSPORT FEES Community Transport Scheme – Membership fee* Community Transport Scheme - Journey Fee* *NCC has transferred the function to MCC to run as part of Bus Service Support Grant. All fees and charges set by MCC. RASWA Skip licence Unauthorised Skips PROPOSED CHARGE £ % INCREASE 915 952 4% 915 952 4% 1,490 1,550 4% 1,515 1,576 4% 437 454 4% 273 284 4% No Charge No Charge 995 158 220 220 No Charge No Charge 1,035 164 229 229 N/A N/A 4% 4% 4% 4% 52 54 4% 120 52 125 54 4% 4% 1,415 75 1,472 78 4% 4% 10 10.40 4% 702 730 4% 720 749 4% 5.20 1.56 N/A N/A N/A N/A 36 140 38 146 4% 4% Page 167 Private works: New apparatus Sec 50 Sec 50 – Single Dwelling new apparatus Sec 50 – Licence for repair or replace Sec 50 inspection – repair or replace Sec 50 inspection of excavations >200m long (per 200m) S171 Highway Excavation Tower Crane Oversailing the Highway Licence: 10 Working days’ Notice required. Road Space Booking Vehicle Crossing Inspections Pavement Cafe - Charge for table plus 4 chairs Application to erect sign Traffic Sign – Application to extend for excess 12months PARKING Residents parking permits Visitor parking permits (Book of 10) Bus service departure Fees (Market Square) Bus service departure Fees (Market Square - local pick up) Car Park Charges (exc Maindee) Up to 3 hours Up to 5 hours Over 5 hours Maindee Car Park Up to 2 hours Up to 5 hours Over 5 hours Allotment Rents WASTE COLLECTION Trade waste collection:Trade sacks 240 Litre bin 360 Litre bin 660 Litre bin 660 Litre bin hire 1100 Litre bin 1100 Litre bin hire Bulky: Collection (minimum £10 non refundable charge) Cesspit emptying: 1,000 gallons 2,000 gallons WASTE DISPOSAL CHARGES Active Waste Disposal Charge Inactive Waste Disposal Charge Excludes charges for asbestos. Pricing schedule to be agreed by Cabinet Member. PARKS AND OPEN SPACES * No vat Belle Vue Park Page 168 354 354 354 229 354 187 368 368 368 238 368 195 4% 4% 4% 4% 4% 4% 125 130 4% 125 86 119 189 32 130 90 123 197 34 4% 4% 4% 4% 4% 16 6 2.13 0.75 17 7 2.22 0.78 4% 4% 4% 4% 1.00 4.50 2.00 4.00 5.50 100% New 22% £22 per annum +£3.20 per perch 0.50 2.00 2.50 £23 per annum +£3.30 per perch New New New 1.95 5.36 7.15 9.24 2.20 12.82 3.66 10.60 per item on average 2.03 5.36 7.15 13.10 0.00 21.84 0.00 up to 3 items for £20 4% 0.00 0.00 42% 0.00 70% 0.00 114 140 155 195 36% 39% 44.68 46.47 4% 44.68 46.47 4% 4% 0.00 Room Hire (vat ex.) Community Groups/Charities* Business Hire* Wedding Photography - Annual Permit Bandstand Per Events* Wedding Hire - Ceremony & Reception Wedding Ceremony Only Wedding Reception only Belle Vue Park - Residential Lodge Rent Caerleon Pavilion Caerleon Pavilion* Sport & Leisure Pitch Hire Football Pitch Only (Adult) (per match/pitch) summer and winter Pitch & 1 x Changing (Adult) (per all sports summer and winter Changing Room (per team) Seasonal Football Charge Exclusive Use – Football Pitch Only Seasonal Football charge Exclusive Use - Football Pitch & changing Seasonal Football Charge Priority - Pitch Only Seasonal Football Charge Priority - Pitch & changing Seasonal Football Charge Standard - Pitch Only Seasonal Football Charge Standard - Pitch & Changing Seasonal Football Charge General Use - Sunday sides Pitch only Seasonal Football Charge General Use - Sunday sides Pitch & Changing Rugby Rugby - Exclusive Use Pitch & Changing Rugby - Exclusive Pitch Only Rugby - Standard Pitch Rugby - Standard Pitch & Changing Events Charity Events (discretionary) Commercial Events per day (discretionary) Bowls (Including use of Pavilion) Competitive Matches per rink (one off events only) Season ticket (Adult) Page 169 11 23 68 39 432 361 289 379 12 24 70 41 450 375 300 394 4% 4% 4% 4% 4% 4% 4% 4% 11 11 4% 27 28 4% 34 36 4% 9 9 4% 806 838 4% 919 955 4% 424 518 307 414 441 539 319 431 4% 4% 4% 4% 280 291 4% 352 366 4% 919 806 307 414 955 838 319 431 4% 4% 4% 4% 108 217 113 225 4% 4% 18 135 19 141 4% 4% SERVICE AREA: SOCIAL SERVICES CURRENT CHARGE £ SERVICE DESCRIPTION Part III Residential Homes (£/week) Blaen-y-Pant Parklands Spring Gardens Respite Facilities New Willows (£ per week) PROPOSED CHARGE £ % INCREASE 509.00 509.00 509.00 524.27 524.27 524.27 3.00% 3.00% 3.00% 1,395.27 1,402.25 0.50% 46.58 54.33 46.81 48.85 0.50% -10.09% 834.30 12.90 46.58 54.33 838.47 12.18 46.81 48.85 0.50% -5.58% 0.50% -10.09% Day Services (£/Day) Inter Authority Charges Day Services/Opportunities Spring Gardens Resource Centre Income Collection a/c - collected through ABACUS Supported Housing for LD clients (£/week) Domiciliary Services (£/hour) Day Services/Opportunities Spring Gardens Resource Centre Meal Income (per meal) Day Services/Opportunities (Service Users & Staff) Day Services/Opportunities (Visitors) Blaen-y-pant (Service Users & Staff) Blaen-y-pant (Visitors) Parklands (Service Users & Staff) Parklands (Visitors) Spring Gardens (Service Users & Staff) Spring Gardens (Visitors) Residential – Provided by External Providers Non-Residential – Provided by External Providers Direct Payments Page 170 2.05 2.09 2.00% 2.85 2.91 2.00% 2.05 2.09 2.00% 2.85 2.91 2.00% 2.05 2.09 2.00% 2.85 2.91 2.00% 2.05 2.09 2.00% 2.85 2.91 2.00% Where services are provided by external providers the charges made are based on actual costs paid to providers (after income assessment has been made) Appendix 15 – Newport 2020 Page 171 This page is intentionally left blank Page 173 NEWPORT 2020 Contents Introduction ...............................................................................................................................3 People and Business Change .....................................................................................................4 Law and regulation ..................................................................................................................10 Finance .....................................................................................................................................15 Adult and Community Services................................................................................................20 Children and Family Services ...................................................................................................27 Education .................................................................................................................................32 Regeneration, Investment and Housing ..................................................................................40 Streetscene ..............................................................................................................................46 Version 3.0 Page 174 February 2016 Page 2 NEWPORT 2020 INTRODUCTION The provision of high quality public services is critical to delivering our mission – “Improving People’s Lives”. In September 2013 we published the “Prospectus for Change”, which outlined how the delivery of services would have to change to meet the ongoing financial challenge. It also set out how we needed to change the organisation to be more responsive to the needs of our communities in a fast growing city. Now, at the beginning of 2016, it is important for us to reflect on progress and also to acknowledge the changes we have seen over the last 3 years. The financial position has become more challenging and this will continue until at least 2020. The city is also changing and services need to reflect the different characteristics of the communities across the city. New legislation has also been passed, such as the Future Generations Act and the Social Services and Wellbeing Act which has implications for the organisation and our partners. This document – Newport 2020 – sets out in detail how each service area in the council will continue to meet the challenges we face. It identifies a number of key principles which will be central to the ongoing transformation of the organisation: Better use of technology Ability to generate more income How we can use community capacity more effectively? How we can manage demand as the city grows and resources reduce? What potential alternative delivery models could we consider putting in place? What is the vision for each service by 2020 and how will we judge whether we have succeeded? It is also possible that by 2020, the structures of local government will look very different. This would inevitably have a significant impact on the organisation, although the principles outlined above would still be key to the delivery of better services to meet the needs to the communities of the city. The challenges ahead are significant. Newport has embraced the need to change to ensure our communities are still well supported. Despite being a low funded council, recent performance has improved and the council has managed its finances effectively. However much remains to be done to ensure the council and the city are as well prepared as possible for whatever lies ahead. A plan can only ever be a statement of intent. Circumstances inevitably change but this document clearly sets out the aims of the council to ensure that by 2020 we have continued the journey of change to meet the needs of our communities. Newport is a city of huge potential and we want to ensure this is translated into new and better opportunities for everyone working and living in the city. By focusing clearly on the future we will help to improve outcomes for all and continue to deliver on our mission by Improving People’s Lives & providing the best affordable services Version 3.0 Page2016 175 February Page 3 PEOPLE AND BUSINESS CHANGE CORPORATE SERVICES PEOPLE AND BUSINESS CHANGE 1) CURRENT POSITION 2015/16 Budget: £ 6,411,000 No of Employees: 149 fte KEY CHARACTERISTICS OF SERVICE TODAY What the service looks like today & key challenges Mixture of professional supporting and enabling functions and transactional activity. Functions are largely in-house with some limited activity contracted to third party suppliers Central for the effective development and delivery of the Change programme which underpins the Council’s MTRP and to meet the external challenges imposed by national governments and new legislation. “Stretched” professional functions as a result of supporting the Council’s change activity which underpins the Council’s budget, supporting front line activity and ensuring the Councils Statutory duties are complied with. Limited collaboration with other Council’s on elements of HR delivery and system. Low wage professional functions in comparison with the Local and National markets. The Service area comprises a diverse mix of enabling and transactional functions. The Council’s HR function is made up of HR, Organisational Development, Employment Services and Occupational Health and Safety. The primary function of Business Improvement and performance is to lead the development and delivery of the Council’s Change programme which underpins the Council’s medium term revenue plan and take the performance lead for the Council to ensure that the Councils statutory duty to make arrangements to secure continuous improvement as set out in the Local Government Measure 2009 are met Partnerships and Policy cover a wide range of strategy, commissioning and delivery functions with both an internal and external focus. Co-ordination of the Local Service Board and its constituent elements is a key function. The team also supports the Fairness Commission, leads on Equalities and Welsh Language, manages the Domestic Abuse Unit, Community Cohesion, Youth Engagement and Progression Framework and Families First. Support is also provided for a series of policy areas including the budget consultation and engagement process. Team also manages Wales Migration Partnership on behalf of the Home Office The ICT service is broadly split into three complimentary functions; User Support; Technical Support and Schools ICT which support the ICT requirements of the council including schools Version 3.0 Page 176 February 2016 Page 4 PEOPLE AND BUSINESS CHANGE and is a key enabler of business change. The service supports over 200 separate applications and is based in the civic centre. The Information Management Team is responsible for ensuring that information is made available in the right place at the right time to support decision making across all council services and with our partner agencies. The team is also responsible for the provision of web enabled geographic information services to the public and users throughout the Council. The service also includes Document Services which provides mail, print, scanning and file archive services. KEY CHALLENGES In addition to meeting service specific challenges outlined above, there are organisational and external challenges which the Service area will also need to meet. These include : Ensuring there is appropriate capacity and capability to support the Council (Services areas) in making the key strategic and operational changes necessary in order to meet its objectives. Providing appropriate support for National Government measures to change the structure and balance of the public sector and Local Government in particular, which may be implemented over the next few years. (eg White Paper) Historical low investment in ICT by the Council makes it difficult to invest in new technology (Only 1.3% of the overall budget) and the need to rationalise the use of ICT across the board to add consistency, make efficiencies and provide resilience. STATUTORY SERVICES Partnership and Policy Team Current legislative responsibilities are drawn from the following acts Crime and Disorder Act 1998 Crime and Disorder (Wales) Regulations 2007 Learning and Skills Act 2000, Children’s Act 2004 Children and Families (Wales) Measure 2010 Children and Young People’s Plan (Wales) 2007 NHS (Wales) Act 2006 Health Social Care and Well-being Strategies Regulations (Wales) 2003 Equalities Act 2010 and Welsh Language Act 2010. Business Improvement and Performance The Performance unit, whose mandate is driven by the Local Government Measure, is a statutory function. Health and Safety is a statutory function. HR Version 3.0 Page2016 177 February Page 5 PEOPLE AND BUSINESS CHANGE Information Governance 2) Freedom of Information Act 2000 Data Protection Act 1998 Privacy & Electronic Communications Regulations 2003 Copyright, Designs & Patents Act 1998 Computer Misuse Act 1990 Malicious Communications Act 1998 Street Naming & Numbering Public Health Act 1925 VISION FOR THE SERVICE BY 2020 As an enabler HR & People services influences all key priorities in the improvement plan. WHAT WILL BE THE KEY OUTCOMES? Lead in the development and implementation of current and future government legislation which directly affect the operation of the Council and its relationship with other public sector bodies and its citizens. To ensure the Authority has a strong performance culture and can be held to account by internal and external scrutiny To ensure timely, responsive and well thought out business change is delivered to release service savings and improve services for the residents of Newport underpinned by enabling technologies. To develop robust policy and enable partnerships to flourish which remain accountable and in line with the objectives of the Authority To support the organisation through change with professional HR advice. To support the organisation in maintaining a strong Health & Safety culture, as well as reducing accidents and incidents. Cloud services will be the norm. Greater collaboration with other local authorities for ICT. Compliance with the statutory responsibility for information security. HOW WILL THE SERVICE CHANGE? Professional enabling, ICT and support functions – move towards a shared service/collaborative approach. Transactional HR and Payroll – Move towards a national centralised model or shared service but with a greater emphasis on technology led self service. Public engagement facilitated as an on-going process in partnership with key statutory and voluntary sector partners on a shared cost basis Significant focus on working with partners to build community capacity to reduce burden on services Wellbeing Assessment will underpin all business planning processes Version 3.0 Page 178 February 2016 Page 6 PEOPLE AND BUSINESS CHANGE ICT will support services to seek out new ways of working and delivering services, and it will align this with a move to a cloud services which will reduce and eventually remove largescale ICT equipment from machine rooms. Making best use of the data and information we hold to increase knowledge and provide more targeted services. HOW WILL WE JUDGE PERFORMANCE? Service Area performance measure targets Unit costs Compliance with Statutory duties Satisfaction surveys Achieving standards for FOI responses. Reduced printing and greater use of electronic documentation 3) HOW WILL EACH THEME CONTRIBUTE TO THE CHANGE REQUIRED AND POTENTIAL SAVINGS? WILL TECHNOLOGY DRIVE CHANGE IN SERVICE? Underpin the streamlining of Transactional HR and Payroll processes Enabling Self Service across the Council – People Manager Procurement of IT facilities to undertake consultation and engagement More on-line services, reduced face to face provision, less demand on Welsh Language and Equalities (Access) provision Use of technology to make the organisation digitally enabled, more responsive to customers; enable the streamlining of business processes and support radical changes to service provision. Technology will be a constant drive in the improvement of the Customer Services & Digital Technology service. Cloud technology will be an enabler for the rest of the council to change and a move towards self-service for both internal and external customers will see savings WHAT IS THE ANALYSIS OF DEMAND TO 2020 AND HOW WILL THIS BE MANAGED? Service area demand is largely internal. Demand will be related to the following factors. Size of the organisation Support of statutory functions Requirements of new Council reforming legislation Size of the financial challenge – currently estimated at £30m reduction over the next three years. Wellbeing of Future Generations Bill will place significant burden on the resources available to undertaken the required work, as will any recommendations from the Reforming Local Government White Paper that make it into policy Version 3.0 Page2016 179 February Page 7 PEOPLE AND BUSINESS CHANGE HOW AVOIDABLE CONTACT BE REDUCED? People and Business Change are largely an internal facing Service area and avoidable contact is not a major issue. However improvement to business processes which enable management of demand will help to reduce the number of queries in the HR and Payroll team. However it is worth noting from an overall Council perspective that the Reforming Local Government and Wellbeing of Future Generations Bill will require us to have more contact with the public. In the case of ICT, avoidable contact can be reduced through the development of more robust infrastructure HOW WILL COMMUNITY CAPACITY BE USED TO HELP DELIVER SERVICES? The use of community capacity will be incorporated into the service reviews to identify and exploit opportunities as part of the Council’s overall change programme. Greater community involvement in the delivery of Council services will present us with challenges which will need to be fully understood and met in order to ensure sustainable successful outcomes. The development of a more holistic approach to consultation and engagement will include a key element of identifying and exploiting opportunities to utilise community capital to drive service transformation. The further development of our spatial data capabilities and Wellbeing Assessment will enable us to target communities with the right messages to create the environment for community involvement. The third sector is critical to ensuring this happens and we will use our resources and expertise to enable them to access funding and work with communities on issues important to them. The Local Authority will act as facilitator / commissioner rather than service deliverer. WHICH SERVICES COULD BE DELIVERED IN DIFFERENT WAYS THROUGH CONTRACTS/PARTNERSHIPS? Professional enabling and support functions – move towards a shared service/collaborative approach Transactional HR and Payroll – Move towards a national centralised model or shared service Partnership arrangements could be developed on a broader geographical basis, although localism will remain very important. Management of the Domestic Abuse Unit could be commissioned through a third party. ICT delivery through local collaborative arrangements WHICH CONTRACTS ARE IN PLACE NOW AND WILL BE REVIEWED AS PART OF THE CHANGE PROCESS? Occupational Health, Employee Assistance Programme, HR Payroll system, PBViews system, Youth Council, Youth Engagement and Progression Framework - None of these contracts are significant financially. Version 3.0 Page 180 February 2016 Page 8 PEOPLE AND BUSINESS CHANGE ASSETS IN USE FOR SERVICE DELIVERY? CAN WE USE THEM MORE EFFECTIVELY? Sharing business critical systems with other partners – e.g. ITrent WHAT ARE THE OPPORTUNITIES FOR INCOME GENERATION? 4) Expansion of professional activities to target of the Councils and public sector organisations – Business Change and Performance/ HR/ Health and Safety/Training/ICT etc. Expansion of HR and Transactional to other public sector organisations Spatial Data development and analysis Development of Wellbeing Assessments Greater revenue from street naming and numbering. Opportunities for selling our expertise in the Information Governance field. Large scale printing as a service to other UA’s PRESSURES ON SERVICE Forthcoming legislative changes – Wellbeing of Future Generations Bill, Violence Against Women, Domestic Abuse and Sexual Violence Bill White Paper – Reforming Local Government Demographic changes and impact on service delivery Cost reduction pressure – requirement for cost saving needs to be balanced with a realistic assessment of what enabling support is required for the organisation to implement the required change programme. ICT resilience WHAT INVESTMENT IS REQUIRED TO DELIVER CHANGE PROGRAMME Investment in enabling teams required to deliver change programme Partnerships and Policy has already faced severe reductions in its budget at a time of increased workload and upcoming legislative pressures. Investment in Welsh Language provision Investment in a robust consultation and engagement tool. Version 3.0 Page2016 181 February Page 9 LAW AND REGULATION LAW AND REGULATION 1) CURRENT POSITION 2015/16 Budget: £ 6,493,000 No of Employees: 173 fte SERVICE ANALYSIS Service Legal Land Charges Insurances Elections Democratic Services Registration Service Environmental Health Private Sector Housing Licensing Trading Standards Animal Health/Dog Control CCTV ASB/Wardens Subscriptions Members Allowances Neighbourhood Funds PR & Comms. Newport Matters Tourism Nature Statutory - Monitoring Officer and Solicitor to the Council (Local Govt. & Housing Act 1989) Other Legal services – essential support service. Demand-led. Statutory – Local Land charges Act 1975 Proposed transfer of statutory function to HM Land Registry Statutory – Employers liability Statutory – Local Government Act and Representation of the People Act Statutory – Local Govt. Act 2000 (Scrutiny) Head of Democratic Services and Member Support (Local Govt. Wales Measure) Statutory – Registration Services Act, Births and Deaths Registration Act, Civil Partnerships and Same Sex Marriages Act Approved Premises ceremonies at Mansion House – discretionary Statutory – Environmental Protection Act. Control of Pollution Act. Duty to inspect and resolve statutory nuisances and offences. Statutory – Housing Act, Environmental Protection Act Duty to inspect and resolve statutory unfitness Statutory- Licensing Act, Local Government (Misc. Provs.) Act. for taxis, licensed premises etc. Statutory – Consumer protection legislation, Weights & Measures, Trademarks. Statutory – Animal Boarding Establishments etc. Environmental Protection Act – stray dogs. Discretionary – CCTV monitoring and out of hours call handling. Discretionary – Anti Social Behaviour Police and Crime Act, Environmental Protection Act. Low level crime and anti-social behaviour Membership of WLGA and LGA – Local Government Act Discretionary Statutory – Local Government Act and Members Allowances Regulations Discretionary – Local Government Act “well-being” powers Discretionary – Local Government Act powers to provide information and promote Council services KEY CHARACTERISTICS OF SERVICE TODAY What the service looks like today & key challenges Version 3.0 Page 182 February 2016 Page 10 LAW AND REGULATION Law & Regulation provides a wide range of statutory and professional support services for internal clients, Councillors and members of the public. It also carries out a wide range of statutory registration, licensing, regulatory and enforcement functions, to protect the public. The roles of the Monitoring Officer/Deputy Monitoring Officer, the Head of Democratic Services and the “Proper Officer” are prescribed by legislation and the functions of the Registration Service, Electoral Registration, Scrutiny, Environmental Health Licensing, Trading Standards and Local Land charges are all statutory requirements. Professional services such as Legal, Democratic Services, PR and Marketing directly support the delivery of other statutory and regulatory services throughout the Council. The services are largely demand-led and have to respond to the changing requirements of Client services and customers. Therefore, workforce planning tends to be reactive and determined to a large extent are by external factors such as new legislation The challenge for the service is to meet this increasing demand and requirement for statutory services against a backdrop of budget savings and further staffing reductions. 2) VISION FOR THE SERVICE BY 2020 This vision for future delivery reflects a number of key priorities from the Council’s Improvement Plan 2015/16 including: Improvement Objective 3 – Developing and Regenerating the City WHAT WILL BE THE KEY OUTCOMES? The key outcomes for the service in 2020 will be the following: Law and Regulation will be a modernised service delivering further efficiencies through shared services and collaboration. It will be equipped to deliver greater resilience to respond to changes in demand. Discretionary services will be reduced to a minimum or discontinued altogether. Statutory enforcement work will be prioritised and only essential or mandatory work will be undertaken, thereby reducing the demand for legal enforcement work. HOW WILL THE SERVICE CHANGE? There is limited scope for radical change as many parts of the services are either statutory or support the delivery of statutory or regulatory services. Therefore, for the most part, there is no option to cease delivering the services as this would require a change in primary legislation. Version 3.0 Page2016 183 February Page 11 LAW AND REGULATION Professional support services such as Legal, PR and marketing could be outsourced or commissioned but the costs of external provision have been tested on a regular basis and are higher. Collaboration and joint service options have been explored with Legal Services and Trading Standards but the business cases did not deliver service improvements or sufficient efficiency savings. Partnering arrangements for back-office corporate services are also unlikely to deliver significant savings for legal and administrative services. Although greater use of technology and collaboration will improve service delivery, they will not generate sufficient efficiency savings to meet budgetary requirements. The level of savings required can only be delivered through a reduction in staffing costs and this, in turn, can only be achieved through reducing or transforming the range and levels of services being provided. This will necessitate a fundamental review of both statutory and non-statutory services in line with corporate objectives. HOW WILL WE BE JUDGED? The modernised service will be judged by the following: An improved more responsive service A team focused on delivering essential statutory services. A flexible agile workforce able to react to service needs An open and transparent decision-making process improving democratic accountability and providing a more robust corporate governance framework. 3) HOW WILL EACH THEME CONTRIBUTE TO THE CHANGE REQUIRED AND POTENTIAL SAVINGS? HOW WILL TECHNOLOGY DRIVE CHANGE IN SERVICE? There is scope for greater use of technology and modernisation of working practices,e.g. further development of legal case management systems, linked to e-conveyancing and secure court portalsModern.gov system can be further developed to streamline democratic decision-making processes. Development of improved CCTV infrastructure will assist in selling the service to outside bodies PR, Communications and marketing will make greater use of technology, including social media, to disseminate information WHAT IS THE ANALYSIS OF DEMAND TO 2020 AND HOW WILL THIS BE MANAGED? The demand for services such as legal and public protection is likely to increase in the next 5 years with the new legislation and additional statutory duties being introduced by Welsh Government. Version 3.0 Page 184 February 2016 Page 12 LAW AND REGULATION Democratic Services, Member support and Scrutiny are also likely to grow, as new Local Government measures are implemented. This increase in statutory functions can only be managed by reducing the demand for non-essential or discretionary work. Internal demand for support services can be managed through greater emphasis on business partnering and providing client departments with proactive training and development. HOW AVOIDABLE CONTACT BE REDUCED? On-line registration systems for ERO and Registration services and on-line renewals for licensing will reduce the need for customer contact. HOW WILL COMMUNITY CAPACITY BE USED TO HELP DELIVER SERVICES? Most statutory and regulatory services cannot be discharged through voluntary bodies or community groups. Community councils could be empowered to undertake low level enforcement work. Also, volunteers or community groups could be used to deliver parts or all of the Dog Kennelling service. WHICH SERVICES COULD BE DELIVERED IN DIFFERENT WAYS THROUGH CONTRACTS/PARTNERSHIPS? Registration Services, Electoral Registration, Licensing and Consumer Protection functions cannot be outsourced and there are no alternative service delivery models. Back-office corporate support services and regulatory functions can be delivered through collaborative arrangements with other local authorities or public or private sector partners. Professional services such as legal and PR and marketing could be outsources but at increased cost. WHICH CONTRACTS ARE IN PLACE NOW AND WILL BE REVIEWED AS PART OF THE CHANGE PROCESS? There are no significant procurement or commissioning arrangements ASSETS IN USE FOR SERVICE DELIVERY? CAN WE USE THEM MORE EFFECTIVELY? Property assets include shared accommodation at the Civic Centre, the statutory Registration Office and Approved Premises at the Mansion House. Licensing staff are based at the Information Station and CCTV in the City Centre WHAT ARE THE OPPORTUNITIES FOR INCOME GENERATION? Discretionary fees and charges are reviewed annually in line with Council policy but most of the fees are statutory and provide little opportunity for greater income generation. There may be an opportunity through shared services and collaboration to provide professional services such as legal, Version 3.0 Page2016 185 February Page 13 LAW AND REGULATION insurances and public protection to other local authorities. However, additional resources would be required to provide the capacity. . We are exploring opportunities to generate additional income associated with the CCTV monitoring service. 4) PRESSURES ON SERVICE FORTHCOMING LEGISLATIVE CHANGES The Housing (Wales) Act will impose additional housing registration and enforcement dutiesThe Planning Act, Well-Being of Future Generations (Wales) Act and Social Services and Well-Being Act will impose additional duties on the Council and generate increased demand for legal and regulatory work. Local government reorganisation and associated staff and property transfer orders will also generate additional legal and democratic services work. DEMOGRAPHIC CHANGES AND IMPACT ON SERVICE DELIVERY Demographic changes will lead to additional demand for professional support services in areas such as Education and Social Services and also statutory enforcement and regulatory work. Also population changes will have a direct impact on front-line customer services, such as the Registration Service and Electoral Registration WHAT INVESTMENT IS REQUIRED TO DELIVER CHANGE PROGRAMME Further investment would be required for IT systems and infrastructure but, otherwise, the changes would have to be delivered within existing resources Version 3.0 Page 186 February 2016 Page 14 FINANCE FINANCE 1) CURRENT POSITION 2015/16 Budget: £ 2,709,000 No of Employees: STATUTORY DUTIES Function Income Collection Statutory Duty Administration, billing and collection of Council Tax Local Government Finance Act 1992 Administration, billing and collection of Non-Domestic Rates Local Government Finance Act 1988 Comments Various: depending on service area Administration, billing and collection of Sundry Debts (for the provision of services, not related to Local Taxation) Control and reconciliation of Housing Benefit, including recovery of overpaid benefit Internal Audit Social Security Act 1986 Procurement – P2P Strategic Procurement EU Procurement Regulations 2015 – see right Regulation 6 of The Accounts and Audit (Wales) Regulations 2005 – see right The Income Tax (Construction Industry Scheme) (Amendment of Schedule 11 to the Finance Act 2004) Order 2015 “A local government body shall maintain an adequate and effective system of internal audit of its accounting records and of its system of internal control in accordance with the proper internal audit practices” As well as delivering value to procurement activity through advice, guidance and maintenance of a corporate framework to guide / control activity, there is a need to comply with EU rules for tendering above certain thresholds Team manages the corporate framework that controls this and ensures compliance All organisations require appropriate ordering and P2P Version 3.0 91 fte Page2016 187 February Page 15 FINANCE payments processes that meets needs for easy and efficient transactions and appropriate internal controls Accountancy S151 responsibility Local Government Finance Act: Requires all LA’s to appoint an appropriately qualified person to be responsible for financial matters Local Government Finance Act; S151 responsibility achieved through provision of an appropriately staffed accountancy function As well as statutory role, key role is to add value to the organisation Need to maintain appropriate accounting records and annual accounts KEY CHARACTERISTICS OF SERVICE TODAY What the service looks like today & key challenges The finance team provide a central function at the heart of the Council. It fulfils a compliance and business advisory service. There are challenges in the service including lack of a continuous improvement process. We have now developed a business partnership approach. We need to do more to encourage service users onto self -service tools. . Finance also needs to develop a higher level of awareness and skills in financial planning and management for the rest of the organisation. 2) VISION FOR THE SERVICE BY 2020 This vision for future delivery reflects a number of key priority from the Council’s Improvement Plan 2015/16 including: Improvement Objective 3 – Developing and Regenerating the City WHAT WILL BE THE KEY OUTCOMES? There will be a series of key outcomes as a result of service changes prior to 2020. These include the following: Increased self –service from better informed and engaged budget / service managers internally and C Tax payers externally Knowledgeable and skilled budget / service managers – managing their finances and other activity Version 3.0 Page 188 February 2016 Page 16 FINANCE Increased time devoted to added value tasks with increased focus on transactional areas, changing how service areas do business and influencing / changing working practices where needed Reduced operating costs. Increased level of Council Tax collection Improved robust audit service Intelligent and managed procurement across the Council HOW WILL THE SERVICE CHANGE? There will be tighter performance management in relation to local taxation, improved pre-payment options for Sundry Debts and reduced unit transaction costs by customers using electronic channels. The procurement function will purchase smarter with improved management information and technology and Internal Audit will also change, becoming leaner. There is a possibility that as we move towards 2020, transactional finance functions may be a shared service across a number of authorities, as will internal audit services. HOW WILL WE JUDGE PERFORMANCE? The service will be judged with a series of performance measures including the following; Increase in Local Taxation collection levels Reduction in number of Sundry Debts invoiced in arrears and lower levels of arrears and write-off’s. Reduction in the cost of the service Reduction in the number of direct face to face customer contact. Smarter procurement across the organisation A robust audit service reacting to the needs of the Authority 3) HOW WILL EACH THEME CONTRIBUTE TO THE CHANGE REQUIRED AND POTENTIAL SAVINGS? HOW WILL TECHNOLOGY DRIVE CHANGE IN SERVICE? Citizens will be offered an account based service so that local taxation data can be viewed online and changes such as of address can be done through self-service. This will reduce phone call volume and paper based communications. Through new ways of working technology will streamline processes across the service which will make efficiencies and improve management/financial information. WHAT IS THE ANALYSIS OF DEMAND TO 2020 AND HOW WILL THIS BE MANAGED? The most prominent demand will arise from the following areas: Version 3.0 Page2016 189 February Page 17 FINANCE A continuous increase in the number of council tax payers, as the number of dwellings in the City area grows year-by-year. The increase during the course of 2014/15, for instance, was over 500. Increased level of outsourced services requiring financial services Impact of NPS on the procurement function Potential changes to Council Tax legislation Generally, the pressing need to fund a greater proportion of services locally, as funds from Government reduce. As a consequence of a corresponding requirement to reduce operating costs, a greater reliance will be placed on automated technologies and e-transactions. HOW CAN AVOIDABLE CONTACT BE REDUCED? Avoidable contact can be reduced through the promotion and development of online services and automated systems, such as Direct Debits and Touch Tone payments. There will also be a drive towards management self-service to reduce avoidable contact internally HOW WILL COMMUNITY CAPACITY BE USED TO HELP DELIVER SERVICES? There may be an opportunity to utilise the community more in the budget setting process through further engagement. WHICH SERVICES COULD BE DELIVERED IN DIFFERENT WAYS THROUGH CONTRACTS / PARTNERSHIPS? There is an opportunity to deliver financial services through contracts, partnerships or collaborations. The service could be delivered in a partnership with neighbouring authorities or other public sector bodies. In addition to this there could be a way of using the National Procurement service to deliver some services There is also an opportunity to developing a more effective use of enforcement agent services for debt collection. WHICH CONTRACTS ARE IN PLACE NOW AND WILL BE REVIEWED AS PART OF THE CHANGE PROCESS? The only contract in place presently is with an Enforcement Agent service. ASSETS IN USE FOR SERVICE DELIVERY AND CAN WE USE THEM MORE EFFECTIVELY? The service does not have any physical assets apart from its computer system which will evolve with improved technology making it more effective WHAT ARE THE OPPORTUNITIES FOR INCOME GENERATION? Version 3.0 Page 190 February 2016 Page 18 FINANCE There are opportunities for generating further external income including the following: 4) The development of more effective system for the collection for Local Taxation. Potential to charge up to 200% Council Tax on long-term empty dwellings from 2017/18 – subject to WG Commencement Order and Council resolution. Reducing service area debts arising by moving to pre-payment, rather than invoicing after the services have been provided. PRESSURES ON SERVICE Due to the drive to generate income across the Council there is an increased pressure on finance to collect this additional money. There is also further pressure as Council budgets shrink. WHAT INVESTMENT IS REQUIRED TO DELIVER CHANGE PROGRAMME To deliver these changes there will need to be investment in some areas to enable them to be achieved these will be in the following areas. Promotion of online services – e-billing, etc. Minor software costs to improve debt analysis in Local Taxation Legal resources to pursue unpaid Social Care debts Version 3.0 Page2016 191 February Page 19 ADULT AND COMMUNITY SERVICES PEOPLE ADULT AND COMMUNITY SERVICES 1) CURRENT POSITION 2015/16 Budget: £ 38,548,000 No of Employees: 415 fte KEY CHARACTERISTICS OF SERVICE TODAY What the service looks like today & key challenges Adult Services provide a range of community care and adult services to meet the assessed need of adults over the age of eighteen who are vulnerable for a number of reasons, and to promote independence. The Service works within a diverse group of people who have wide ranging needs including: Mental health Dementia Learning disability Substance misuse Asylum seekers and refugees Physical and sensory disabilities Between 2010-2011 and 2014-2015 the number of service users in receipt of commissioned services has decreased from 3576 to 2801. As demonstrated, the volume of people in receipt of adult social services has reduced. There are many factors that have contributed to this including increased use of reablement models (Gwent Frailty Service); increased use of telecare services; well-planned supporting people services in the community; applying eligibility criteria more accurately. Adult Services currently provides service to 2801 people. Ths is split between community based services (83%) and longer term residential care services for 2014/15 (17%). There are also key challenges evident within the Adult Services Commissioning Strategy (2014-2017), as listed below: Increasing demographic pressure Increasing demand for support to remain at home Higher demands on local authority funding Client expectations Increasing complexity of need Version 3.0 Page 192 February 2016 Page 20 ADULT AND COMMUNITY SERVICES FORTHCOMING LEGISLATIVE CHANGES Social Services and Wellbeing (Wales) Act 2014 2) Increased focus on wellbeing Development of ‘Self Directed Support’ model New statutory duty to assess and support carers New statutory duty to provide information, advice and assistance Reinforced importance of safeguarding and duties to protect vulnerable adults Statutory guidance (s7 of the Local Authority Services Act 1970) re. collaborative partnerships VISION FOR THE SERVICE BY 2020 Promoting the independence and wellbeing of citizens, their families and communities through a range of effective support services The vision for adult services supported the attainment of Improvement Plan 2016/2016 Objective 1 ‘Supporting Older People Leaving Hospital’ Objective 2 ‘Improving Care and Support for Adult Services’ This will be achieved by a number of measures including review of care packages, improved care planning, integrated assessments for older people, wellbeing support, prevention and early intervention and managed care. WHAT WILL BE THE KEY OUTCOMES? An Action Plan has been developed following extensive consultation to deliver the commissioning strategy. The focus is on the following: Information, advice, and assistance A truly person-centred approach to assessment Promoting active living in old age Increasing Day Opportunities for Working Age Adults Promoting independence in early adulthood Support for Carers To achieve the action plan and ensure we deliver on the strands of change we have initiated a number of programmes and will be making a number of changes to services: Active living in old age - a project to promote independence for older people. Older person’s prevention pathway - a joint project with health to deliver integrated preventative services linked to GP practices Promoting Independence and choice - a project to modernise services for learning disabled people so that the care they receive is outcome focused Version 3.0 Page2016 193 February Page 21 ADULT AND COMMUNITY SERVICES HOW WILL THE SERVICE CHANGE? Integrated commissioning and quality assurance service – we will create a single unit to drive forward the changes in commissioning and contract management required to deliver on the vision Integrated Safeguarding services - we will create a single unit to ensure we have the most effective safeguarding services The action plan is divided into the three strategic commissioning priorities: o Strategic Priority No 1: To provide access to information and community resources for everyone who needs it o Strategic Priority No 2: Effective prevention and early intervention for people with a social care need o Strategic Priority No 3: Everyone that has an eligible care need receives outcome focused person centred social care To achieve this vision we need to invest our effort in: Universal wellbeing support: these are services that support individuals and families to maintain their independence within the community Prevention and early intervention: these are targeted services that stop needs escalating or reduce the level of need for social care services over the long term By shifting some of our focus we will achieve over the long term better outcomes for individuals, families and communities as well as meeting the financial challenges. This shift in focus is based on a planned reduction in managed care and increased levels of prevention, early intervention and universal wellbeing and support. As a consequence of the investment we expect to see an increase in the total numbers of people better able to self-manage their care. We also expect to see an increase in the proportion of people receiving prevention and early intervention services in relation to managed care services. Despite these changes, managed care will remain by far the most significant area of spend by Newport City Council Social Services. Managed care is the care that local authorities have a statutory obligation to provide to people with eligible care needs. Individuals who receive managed care undergo an assessment process that identifies the level of need and the services that we can provide. We will refocus managed care so it is truly outcome focused. This is because we believe that everyone including those with very complex care needs should be supported to live as independent lives as possible Version 3.0 Page 194 February 2016 Page 22 ADULT AND COMMUNITY SERVICES HOW WILL WE JUDGE PERFORMANCE? Framework for delivering on the vision We will promote the independence and wellbeing of citizens, their families and communities through a range of effective support services by commissioning through Universal wellbeing and support What is required Access to information and community resources for everyone who needs it. What is the outcome Everyone in Newport having access to the information and advice they need to enable them to maximise their wellbeing and live fulfilling independent lives within the community. Prevention and early intervention Managed care Effective prevention and early intervention for people with a social care need Efficient outcome-focused ‘managed’ care for more vulnerable citizens Everyone that requires it receiving effective prevention and early intervention services. These services will enable this group of people to maximise their wellbeing and regain their independence without having to rely on complicated assessments or care packages. Everyone that has an eligible care need receives efficient high-quality outcome-focused managed social care. How will we measure success? Increase in the Reduction in individuals community resilience to requiring long term managed enable individuals and care as a result of prevention families to self-manage and early intervention. low levels of social care. An increase in the number of people whose care plan changes as a result in a positive outcome of a care service. 3) HOW WILL EACH THEME CONTRIBUTE TO THE CHANGE REQUIRED AND POTENTIAL SAVINGS? HOW WILL TECHNOLOGY DRIVE CHANGE IN SERVICE? New Ways of Working including the use of mobile technology Development of self-assessment process shifting to on line solutions Better contract compliance through the use of Abacus and Swift interfaces WHAT IS THE ANALYSIS OF DEMAND TO 2020 AND HOW WILL THIS BE MANAGED? Development of a market position statement aimed at existing and potential providers of adult social care containing vision, opportunities, , supply and demand, The council has a commitment to stimulate a diverse, active market where innovation and energy is encouraged and rewarded; and Version 3.0 Page2016 195 February Page 23 ADULT AND COMMUNITY SERVICES where poor practice is not tolerated. The Market Position Statement seeks to balance three priorities: Stimulate the market to provide a wide choice of innovative flexible services, meeting the Personalisation / Citizen Directed agenda and increasing service user satisfaction. Engaging with local and regional providers to promote the local economy. Delivering efficiencies whilst improving quality. Some of the key messages relating to the current and likely future of community support needs of adults are summarised below: The number of people with a Learning Disability in Newport is expected to increase by 3% The number of older people with a severe visual impairment is predicted to increase The number of people predicted to have a profound hearing impairment is predicted to increase The number of people expected to be unable to manage at least one mobility activity is expected to increase, particularly for people aged 70+. The number of people who misuse drugs and binge drink is expected to increase The number of people aged 16+ estimated to have any mental health problem is expected to increase The number of carers aged 65 and over is predicted to rise The number of older people receiving a community based or residential service is expected to significantly increase. The demand for services to older people will increase as the shape of the local and national population changes as a result of advances in medical science meaning more people are living longer. There is predicted to be an increase in chronic conditions based not only on an increasing older population but also on life style choices This rise in demand will not be matched by Government funding meaning a new approach is needed to how social care and support is delivered. This will be managed by an early intervention and prevention strategy and avoidance of managed care. HOW CAN AVOIDABLE CONTACT BE REDUCED? We are trying to ensure that we engage with people at an early stage to avoid longer term dependency on statutory services. For people who do need to contact adult social services we want to ensure effective information, advice and assistance. We aim to manage expectations and utilise community connectors to ensure people have appropriate information and are supported to seek community based solutions. HOW WILL COMMUNITY CAPACITY BE USED TO HELP DELIVER SERVICES? Developing community enterprises Version 3.0 Page 196 February 2016 Page 24 ADULT AND COMMUNITY SERVICES Linking with Communities First Optimise Supporting People services Third sector market growth Engagement with business development in City Community Connectors to explore community solutions and stimulate volunteering WHICH SERVICES COULD BE DELIVERED IN DIFFERENT WAYS THROUGH CONTRACTS / PARTNERSHIPS? Domiciliary care via community enterprise/cooperatives Day opportunities provided via third sector/community enterprise/voluntary sector Joint assessment teams with integrated teams across health and social services Direct payments support Collaboration across the Council e.g. Communities First, housing, customer services, IT Arm’s length arrangement for provider services Third sector partnership for community prevention work WHICH CONTRACTS ARE IN PLACE NOW AND WILL BE REVIEWED AS PART OF THE CHANGE PROCESS? Care homes for Older People Placements for Adults with Learning Disabilities Short Breaks / Respite Domiciliary Care Provision Services in the Community Extra Care Provision Telecare Equipment Frailty Re-ablement Older People (Community Based Care) Respite Care – Older Persons Direct Payments Physical Disability Placements Learning Disability Placements Appointeeships Services for Carers Mental Health and Older Mental Health Services Advocacy Day Services Version 3.0 Page2016 197 February Page 25 ADULT AND COMMUNITY SERVICES ASSETS IN USE FOR SERVICE DELIVERY AND CAN WE USE THEM MORE EFFECTIVELY? We have buildings assets in provider services. Due to registration requirements care homes have very little scope to be used in alternative ways as these are people’s homes and are regulated on that basis. Modernisation of the current day opportunities is rationalising the use of these building’s and our focus is to move away from traditional building based services. WHAT ARE THE OPPORTUNITIES FOR INCOME GENERATION? 4) Within the 2015/16 we identified additional income generation within the parameters of a capped maximum charge arrangement for community based services. There is an opportunity for minimal income generation from changes to the appointeeship team. This has not been fully costed at this time. There is little else we can consider to generate further income from adult services. PRESSURES ON SERVICE Implementation of forthcoming legislative changes – current and future. Develop and enhance existing partnerships e.g. ABUHB, communities and housing , Children & Family Services - Transitions Local Government Reform Change programmes would need to be delivered with Business Improvement support and within existing service area resource capacity. Commissioning capacity and development of relationships with the third and independent sectors. New approaches to business process redesign and use of technology for administration and service support elements Implementation of the new Social Services and Wellbeing Act and the change to the legislative framework WHAT INVESTMENT IS REQUIRED TO DELIVER CHANGE PROGRAMME Investment will be required to deliver the significant change programme within the required timescales Workforce development within social services to support the change in culture and deliver the aspirations of the Social Services and Wellbeing Act Support for the change required across the council to improve access to wellbeing services such as Housing and information and advice Version 3.0 Page 198 February 2016 Page 26 CHILDREN AND FAMILY SERVICES CHILDREN AND FAMILY SERVICES 1) CURRENT POSITION 2015/16 Budget: £ 20,089,000 No of Employees: 334 fte KEY CHARACTERISTICS OF SERVICE TODAY What the service looks like today & key challenges Children & Family Services provide a range of services to families and children in need including specialist provision for those most vulnerable and at risk of social exclusion. This incorporates those children at risk of significant harm, disabled children, children looked after and unaccompanied Operations (Statutory) The teams undertake first point of contact for referrals from the public and other agencies. They assess need, investigate children at risk of harm, prepare complex assessments and multi- agency plans, convene child protection strategy meetings and conferences, co-ordinate plans, conduct reviews and report on progress. They initiate care proceedings, provide complex reports to court and assess, plan, review the needs of children in care and put in place permanency plans for children who cannot remain with their birth parents. Duty and Assessment Team Child Protection and Children in Need Teams x 4 Disabled Children’s Team Looked After Children’s Teams x 2 16+ team Youth Justice Team( Improving outcomes for youth justice improvement plan 15-16 ) Long Term Placements (Statutory) The teams provide the direct care for children who live in residential homes, support and develop our inhouse fostering services, coordinate our Out of Authority placements, promote educational achievement, provide training and therapeutic support to enhance emotional and mental wellbeing. Residential Services Fostering Team Matching and Placement Support Team Integrated Family Support Services - Support at Home (Statutory/ Discretionary) The teams provide a range of evidence based, outcome focussed interventions designed to reduce risk in families, improve resilience and avoid the need for more acute services. They work with the frontline social work teams to prevent children coming into the care system unless it is absolutely necessary. They support families when children are being rehabilitated to the care of their birth families and provide court ordered supervised contact as well as certain key programmes requested by the courts. Version 3.0 Page February 2016 199 Page 27 CHILDREN AND FAMILY SERVICES The services all meet statutory requirements apart from the preventions service which provides for vulnerable children and families who otherwise would in the future need a social work intervention. Integrated Family Support Team Family Assessment and Support Team including family support workers Family Contact Service Prevention Services Safeguarding and Quality Assurance (Statutory/Discretionary) The child protection unit is a statutory service of Independent Reviewing Officers who chair child protection conferences and children in care reviews. In addition the Unit undertakes Strategy meetings for all professionals. There is some additional capacity for quality assuring safeguarding activity. Our Commissioning Strategy 2012 -2015 sets out 3 key priorities: To support children to safely remain in their families To improve outcomes for children in care and care leavers To make the best use of resources KEY CHALLENGES 2) The immense pressure on front line social workers who are dealing with children and families who are at considerable risk The significant demands on social workers from the courts since the Family Justice Reforms with case management from the Judiciary for cases to be completed in no more than 26 weeks, a welcome decline in expert reporting but as a consequence increased pressure on social workers to assess and provide a range of reports, and a greater emphasis on assessments of a greater number of family members The volume of need and managing the expectations and fears of the public and other agencies Finding suitable placements for children with complex needs and challenging behaviour Managing budget pressures particularly on placements for children in care Managing increasing expectations from CSSIW Preparing for the Social Services and Wellbeing (Wales) Act 2014 which is highly aspirational and raises expectations and new duties VISION FOR THE SERVICE BY 2020 WHAT WILL BE THE KEY OUTCOMES? Children are protected from harm by timely and effective intervention Vulnerable children and families receive appropriate help at the earliest point that need is identified Children and families who receive help are able to demonstrate improvements in wellbeing and reduction in risks Version 3.0 Page2016 200 February Page 28 CHILDREN AND FAMILY SERVICES Services working with children and families are able to join together to provide a seamless pathway of service provision from prevention through early intervention to acute services Services are person centred, outcome focussed and evidence based Attainment of Improvement Plan 2015/2016 Objective 8 ‘Improving Outcomes for Youth Justice’ HOW WILL THE SERVICE CHANGE? Continued improvements in management control of decision making pathway and performance Integrated management (Safeguarding, Commissioning and QA) Integrated processes and integrating services along a seamless pathway (Team Around The Cluster) Pooled budgets for Out of Authority placements Pan Gwent shared working - YOS, IROs, MASH Resourcing prevention and early intervention in line with the requirements of the Social Services and Wellbeing Act Continued development of links and partnerships with Education HOW WILL WE JUDGE PERFORMANCE? Delivery on Key Outcomes described above Meeting the proposed Outcomes Framework Attaining above our benchmark group in all areas of performance Quality of partnerships - external and internal Effective budget management Improving performance Evidence of innovation and good quality customer service Regulators are reasonably happy with us 3) HOW WILL EACH THEME CONTRIBUTE TO THE CHANGE REQUIRED AND POTENTIAL SAVINGS? HOW WILL TECHNOLOGY DRIVE CHANGE IN SERVICE? Currently exploring with legal services the introduction of electronic court documentation. The main advantage will be to legal services but with some advantage within Children’s Services. With the other Gwent LAs we are looking at using Skype for reviewing when children are placed away from the LA area. Improved use of electronic case management More effective and formalised use of social media for communication with families and improved participation of service users WHAT IS THE ANALYSIS OF DEMAND TO 2020 AND HOW WILL THIS BE MANAGED? We have a “bubble” of children coming through the system. Further reductions in the numbers of looked after children will depend on continued use of family support and preventions services. The trajectory of Version 3.0 Page February 2016 201 Page 29 CHILDREN AND FAMILY SERVICES demand over the past five years shows little sign of diminishing. The continued levels of child deprivation, increasing numbers of children from diverse backgrounds, the moving of families into South Wales for cheaper housing costs, diminution of other services and the publicity from high profile child abuse cases all impact on continued demand. Children’s service is a reactive provision and has to respond to where demand is. Services are delivered from a central point to the whole city The requirements of the Act for greater preventative services along with the ministerial directive to further reduce the number of children in care places an imperative to manage demand to continue to reduce the number of children in care. Managing demand by offering sufficient prevention to avoid more intensive later services requires an effective balance of resources and management of risk. HOW CAN AVOIDABLE CONTACT BE REDUCED? Children’s Services is not usually a service that users wish to access. Thus the potential to avoid contact is limited. However, ensuring every contact is effective, improving the quality of contacts, avoiding wasted contacts, and mitigating the need for re-referrals are areas which require focus HOW WILL COMMUNITY CAPACITY BE USED TO HELP DELIVER SERVICES? The third sector within children’s social care is primarily grant funded or commissioned. There is limited access to wider resource. The use of community capacity to deliver statutory Children’s Services is limited. Children’s Services links with for example Changing Minds, Skills for Living programmes funded by the Big Lottery. Community capacity linked to preventions work could be explored but this will require support and work to develop. WHICH SERVICES COULD BE DELIVERED IN DIFFERENT WAYS THROUGH CONTRACTS / PARTNERSHIPS? The Barnardo’s Partnership has levered in additional resource. The potential risk to the Partnership is twofold because of the budget pressures both within the Local Authority and Barnardo’s. The current Partnership ends in 2018. There are existing arrangements for Emergency Duty, Adoption and Missing provision which operate pan Gwent. There are further areas to explore e.g. YOS, IROs, MASH. WHICH CONTRACTS ARE IN PLACE NOW AND WILL BE REVIEWED AS PART OF THE CHANGE PROCESS? Children’s Services only has two significant contracts subject - Advocacy currently with Tros Gynnal which is in the procurement plan for 2015/16 with a reduced budget and the Collaborative Partnership with Barnardo’s which is due to be retendered in 2018. The contracts for Independent Fostering Agencies and residential placements are supported by the work of the 4Cs but in addition there is currently a NCC project to review the arrangements for high cost placements and look at each individual contract as well as reviewing all processes and ensuring the framework is robust for new placements. Version 3.0 Page2016 202 February Page 30 CHILDREN AND FAMILY SERVICES The arrangements for SEWAS currently support all adoption work. SEWAS is the Regional Collaborative established with WG guidance and embedded in the SSWA. ASSETS IN USE FOR SERVICE DELIVERY AND CAN WE USE THEM MORE EFFECTIVELY? There are limited assets within Children’s Services. The only physical assets are the residential units WHAT ARE THE OPPORTUNITIES FOR INCOME GENERATION? We are exploring with 4Cs putting our residential and foster placements within the provider arrangements. 4Cs are currently devising a formula for all LAs to consider for charging for cross LA internal placements. 4) PRESSURES ON SERVICE FORTHCOMING LEGISLATIVE CHANGES The Social Services and Wellbeing (Wales) Act 2014 becomes operational from April 1st 2016. The Act contains a swathe of legislation which will impact on expectation and delivery of Social Services and wider functions contributing to citizen well-being. Financial pressures 2016/17 and 2017/18 For both the Out of Authority Residential (OOA) placements and kinship care the pressures are based on analysing the spend in both areas over the past three years WHAT INVESTMENT IS REQUIRED TO DELIVER CHANGE PROGRAMME Delivering further Preventions work and building community capacity require project management. Change programmes would need to be delivered with Business Improvement support and within existing service area resource capacity. Implementation of forthcoming legislative changes – current and future. Develop and enhance existing partnerships e.g. community, Education, Adult & Community Services Transitions Local Government Reform New approaches to use of technology for administration and service support elements Version 3.0 Page February 2016 203 Page 31 EDUCATION EDUCATION 1) CURRENT POSITION 2015/16 Budget: £ 100,505,000 No of Employees: 2,757 fte KEY CHARACTERISTICS OF SERVICE TODAY What the service looks like today & key challenges The educational attainment of children and young people must be seen within the broader context of the family, community and wider environment. The link between deprivation, low aspiration and poor educational attainment is well documented. The percentage of pupils entitled to Free School Meals at Primary and secondary level remains above the Wales average, as it has done for the past four years. Teacher assessment outcomes at the end of the foundation phase are good. Performance in this phase continues to improve, with 88.1% pupils achieving the foundation phase indicator (FPI) in 2015. Newport currently ranks 8th in Wales for the FPI when compared with other local authorities, which is significantly above the LA’s FSM ranking (16th, 2014 PLASC data). There have been improvements at both the expected level (outcome 5+) and at the higher level (outcome 6) in all indicators. Teacher assessment outcomes at the end of key stage 2 are good. Performance in this key stage continues to improve, with 89.3% pupils achieving the core subject indicator (CSI) in 2015, an increase from 86.2% in 2014. Newport is now ranked =7th in Wales, which is significantly higher than could be expected given the LA’s FSM ranking. Performance improved at both the expected level (Level 4+) and the expected level+1 (Level 5+) in the last year. Performance is above the national average for all indicators. These improvements in performance have increased the LA’s rankings against other LAs in all areas apart from Welsh 1st language. Teacher assessment outcomes at the end of key stage 3 are adequate. Performance continues to improve, with 81.6% pupils achieving the core subject indicator (CSI) in 2015, a significant increase from 77.1% in 2014. Newport is now ranked 18th in Wales, up from 19th in 2014. Performance has improved across all indicators at the expected level 5+ and to a greater extent at level 6+. Improvements have been made in all subjects and indicators and Newport’s ranking has risen slightly for all areas apart from science. Performance in each subject remains lower than the national average. Performance at key stage 4 is adequate. There has been continued progress, with increases in all high level indicators apart from Capped Points Score and CSI. The proportion of pupils achieving the Level 2 threshold inclusive of English/Welsh first language and mathematics has improved from 52.8% in 2014 to 54.2% in 2015. There was also a small increase to the L2 threshold and a more significant increase to the L1 threshold, although both remain slightly below the national average. The capped point score declined to 4.6 points below the national average. There were declines in both English and Science, but an improvement in mathematics. Despite this, mathematics remains below the national average to the greatest extent. When ranked against the other LAs in Wales, Version 3.0 Page2016 204 February Page 32 EDUCATION despite improvements in some indicators, gains have been at a slower rate than the national average in the majority of indicators. Newport’s performance improved in the Level 2 Threshold, incl E/W&M, the Level 2 Threshold and mathematics but there were declines in English, which had an impact on the Core Subject Indicator. The percentage of pupils who are not successfully supported to remain within education, employment or training at the end of Year 11 is improving but remains consistently above the Wales average Newport continues to have one of the highest rate of NEET (not in education, employment or training) in Wales Performance at Key Stage 5 is improving. The Level 3 threshold improved from 95.0% to 95.9% in 2015. This 0.9% point improvement is at a faster rate than the EAS region. Currently national improvement figures are not available to 1 decimal place, so no comparison can be made. Pupil absence rates at Primary level remain consistently above the Wales average, despite recent improvements On average pupil absence rates are improving at Secondary level but at a slower rate than Wales and are just above the Wales average Pupil exclusions are too high in secondary schools, however the number of days lost to fixed term exclusions have reduced over the last three years. KEY CHALLENGES Forthcoming legislative changes: Noted through SEN White Paper. Demographic changes and impact on service delivery: Noted via School Admissions, Planning & Resources. What investment is required to deliver change programme: Further investment is required for increased EP’s and SEN Team. Central Education service Service Key Challenges SpLD Service: £213,808 delegated to schools (managed by Maes Ebbw). Supports a limited amount of pupils with specific learning difficulties The service is small; a declining budget would not make the service viable in its present format. More emphasis need to be placed on building the capacity of school based staff to support pupils with SpLd. This is not a statutory service Limited staff (4 full time staff to advise 54 schools plus non maintained nurseries). Wide spectrum of Additional Learning Needs to cater for. This is not a statutory service AEN Advisors: £223.920 delegated to schools (managed by Maes Ebbw). Supports teaching staff / school leaders from nursery (maintained and non-maintained settings) primary and secondary; Strategic and operational advice on supporting pupils with Additional Learning Needs Version 3.0 Page February 2016 205 How will the service change? 2020 Unlikely to exist in 2020. Schools must have an increased ability to support learners with SpLd. The service is at risk of not existing. Schools have become more self-sufficient in supporting pupils with ALN. More emphasis needs to be placed on preventing and reducing exclusions. Page 33 EDUCATION Service Key Challenges Educational Welfare Service Delegated to school on a buy back basis. The service takes an active role in child protection (including Children Missing in Education.) supports identification of NEETs, instigates Fixed Penalty Notices, prosecution proceedings and acts upon education supervision orders / school attendance orders. Investigates reports of child employment and issues child employment permits Educational Psychology Service : Delegated to schools through a buy back model. EP’s work is largely base around statutory assessments for pupils with Special educational Needs SEN: 4 FTE staff (includes 1 FTE manager) operate the SEN Statutory Assessment process and allocate specific / specialist resources to pupils with identified needs (following the statutory SEN Code) Primary and secondary attendance KPI have improved (especially in last 18 months) but remain lower than welsh average and in bottom quartile of LA’s. Attendance now linked to National Categorisation of schools. If attendance is not strong there is a greater risk of Newport schools being in ‘higher’ support (colour) categories. Planning & Resources: Focussed on capital works programme (new school build and expansions). Reorganisation programme (amalgamation of current schools and introduction of nursery provision). Version 3.0 Newport has one of the lowest EP staffing ratios in Wales. It is recommended that the current number of EP’s rise to 6FTE . An expensive service area based on cost per EP. The team are currently under resourced. The numbers of requests for Statutory. Assessment has grown by 10% this year alone. Statutory timeframes for completing statements are not being met (making KPI’s orange). Numbers of pupils with Additional Learning Needs (School Action, School Action Plus) are growing due to new arrival pupils, increasing FSM, poor parenting and number of children surviving against the odds, as technology and health care advances. Unprecedented amount of new arrival pupils in Newport, creating a ripple effect of movement across the city (effecting ‘some’ school in the first instance but ‘many’ over time). More new housing and regeneration in Newport increasing the need for school places. Limited pot of funding available Page2016 206 February How will the service change? 2020 A reduced service would exist if Schools continue to buy back the services of EWO’s through the delegated budget. EWO’s will continue to pursue legal work linked to non-attendance. EWO’s will remain critical in terms of early intervention to support the Team Around the Cluster Model and monitoring Elective Home Education. The Service cannot reduce. The new SEN White paper increases LA responsibilities, delivering SEN provision for 0-19 years (with a wide range of partners). Increased LA responsibility from new SEN White paper. Delivering SEN provision for 0-19 years (with a wide range of partners). The demand on SEN teams will grow. The service will need to have greater face to face contact with Social Services & Health In 2020 there will be 9 secondary schools, an additional 5 primary schools, a further special school and a newly established Welsh Medium Cluster. All primaries will be operating a 3- 11 model (with a feeder nursery). School reorganisation may focus on further amalgamation, 3-19 models and potentially federations. These models provide very small savings, but can give improved Page 34 EDUCATION Service Key Challenges How will the service change? 2020 pupil transition benefits and improve the sharing of good practice. Admissions: Statutory function to provide a school place for all children and young people in a set timeframe (following the Statutory Admissions Code for Wales 2013) Problems outline above. High frequency of migrating families across Newport. Not enough school places for pupils, increased number of appeals. Gwent Music : Gwent wide service. Currently receiving a small amount of funding from Newport LA (for Newport schools- approx. 50k) GEMs: Gwent wide service to support pupils with English as an Additional Language or the specific learning needs of pupils arriving from another country. Service is building itself back up following a large reduction in funding which previously subsidised music lessons There will be an increase in online applications. This is a portal and not a process. Current levels of staffing will still need to be retained in order to source and award school places. A central post 16 admissions process will be required. Funding from Newport LA is likely to be removed. Service will need to increase income and become even more business focussed. Service will need to income generate to replace any further loss in grant. Version 3.0 Unprecedented amount of new arrival pupils in Newport, creating a ripple effect of movement across the city (effecting ‘some’ school in the first instance but ‘many’ over time) Page February 2016 207 Page 35 EDUCATION Other Service Challenges Demographics Funding: Rising Pupil Numbers Primary – MTRP figures included over last few years are for rising numbers in the Primary Sector of 310 (14/15, £500k), 434 (15/16, £694k) 261 (16/17, £469k) and 174 (17/18, £310k). The increase in demographics has not been funded over the current WG Schools Protection, therefore additional funds are lost to the system (cumulatively £1.694m). Secondary – no pupil number increases predicted until 2017/2018 Honouring the Pledge: Schools Protection from WG – Honoured at required levels each year of protection to date. Reduced WG Funding Grants: The following grants to schools have merged into one ‘Education Improvement Grant. The table below shows the overall % cut of each grant across the region. This is a loss of £2, 784, 000 to schools across the region. Foundation Phase Funding which directly funds teaching assistants in schools for Newport will reduce but this does not take into account the rising numbers coming into Newport Schools. Area 14-19 Learning Pathways Foundation Phase School Effectiveness Grant Welsh Education Grant Minority Ethnic Achievement Grant Gypsy Traveller Children Induction (NQT) Lead & Emerging Practitioner Grant Higher Level Teaching Assistants Reading and Numeracy Test Support Band 4/5 Percentage 31.24% 6.23% 6.23% 6.23% 6.23% 6.23% 70.03% 91.11% 75.66% 100.00% 100.00% Schools in Deficit For the end of 2014/2015 no schools are predicted to be in deficit. However there are concerns with 3 Secondary Schools due to falling roles, work is currently being undertaken with 2 of these schools. No primary deficits, however the affects and impact of the above measures will have different effects on the budgets at different schools, depending upon how Leadership Teams and Governors deal with the issues. (Note: Unless a school budget exceeds the statutory limits and associated terms at the end of a financial year the statutory local management of schools regulations mean that the Local Authority cannot recover funding from a school once it has been transferred to the school budget.) Teacher’s Pension Costs These are due to rise from Sept 15 from 14.1% to 16.4%. Total Reward/living Wage Although the proposal at the present time is to fund for first year of implementation, if no additional funding is placed into school budgets permanently, costs will rise to schools without budgets to cover the additional costs. Version 3.0 Page2016 208 February Page 36 EDUCATION 2) VISION FOR THE SERVICE BY 2020 Ensuring the best educational outcomes for children’ is a key objective of the 2015/2016 Newport City Council Improvement Plan. This will be achieved by the following identified outcomes and performance measures: What will be the key outcomes? Providing access to quality learning environments Improved pupil attainment for all (includes pupils with FSM, Looked After Children and other vulnerable groups). Improved school performance / capacity to improve judged via national categorisation Improved school attendance Significant reduction in the number of NEETS Significantly reduced exclusions Pupils with SEN identified in a timely way followed by an appropriate level of resource provided Pupils with SEN provided with appropriate levels of support in mainstream education Learning Resource Base to provide specialist support for pupils with high end Special Educational Needs Improved access to Special School places How will we judge performance? Number of pupils admitted into a school under the regulations set out in the admissions code. To be determined by the outcome of the Donaldson report. End of Key Stage results may not exist. L2 Threshold to be replaced Number / percentage of schools in Newport in green, yellow, orange and red categories. % of overall attendance. Schools benchmarked based on context. % of year 11 pupils leaving school without a recognised qualification. Number of days lost to fixed term exclusions 5 days and below, 6 days and above. Number of pupils receiving fixed term exclusions 5 days and below, 6 days and above. Number of permanent exclusions / % per 1000 pupils. Unsure at this stage the SEN code of practice will change in view of the White paper recently released. Unsure at this stage the SEN code of practice will change in view of the White paper recently released. Unsure the SEN code of practice will change in view of the White paper recently released. This will be judged on pupil progress or through addressing Individual Development Plans (IDP’s) Number of pupils waiting for special school places 3) HOW WILL EACH THEME CONTRIBUTE TO THE CHANGE REQUIRED AND POTENTIAL SAVINGS? HOW WILL TECHNOLOGY DRIVE CHANGE IN SERVICE? New ways of working have reduced staffing levels by utilising technology. On line applications for Admissions will not replace staff and will not create cost savings. Improved technology will change and improve the support for pupils with SEN, but is unlikely to make cost savings. Parental and professional expectations will grow; new technology to support pupils will be requested and will become ‘necessary’ especially in the light of the increased number of children who survive due to improved health care. WHAT IS THE ANALYSIS OF DEMAND TO 2020 AND HOW WILL THIS BE MANAGED? Version 3.0 Page February 2016 209 Page 37 EDUCATION Within Newport, the number of pupils and schools will grow. Schools will need to be given greater autonomy with SEN budgets and have greater ownership over central KPI’s (e.g. exclusions). HOW CAN AVOIDABLE CONTACT BE REDUCED? There are times that face to face meeting with the public are necessary in order to reduce and prevent problems. On Line Admissions creates a small reduction in hand delivered applications to Civic Centre. Contact with Chairs of Governors and Head teachers is always necessary and is not duplicated e.g. with the South East Wales Education Achievement Service). EP’s, SEN team require contact with their client group in order to complete statutory processes. The Service Area is consisted reflective of their time resource (as staff numbers have decreased) HOW WILL COMMUNITY CAPACITY BE USED TO HELP DELIVER SERVICES? Parent / community groups can be encouraged to act as support for: Filling in on line admissions; walking buses (promoting good attendance and punctuality); supporting schools as reading buddies, after school clubs (following DBS guidelines) WHICH SERVICES COULD BE DELIVERED IN DIFFERENT WAYS THROUGH CONTRACTS / PARTNERSHIPS? SEN in conjunction with Social Services Children Disabilities Team WHICH CONTRACTS ARE IN PLACE NOW AND WILL BE REVIEWED AS PART OF THE CHANGE PROCESS? Out of County Placements ASSETS IN USE FOR SERVICE DELIVERY AND CAN WE USE THEM MORE EFFECTIVELY? Schools could improve their after school / community use WHAT ARE THE OPPORTUNITIES FOR INCOME GENERATION? There are limited opportunities with the sparse amount of staff in the structure. Gwent wide services such as Gems and Gwent Music should adopt this practice (but this will not income generate / make cost savings centrally). Version 3.0 Page2016 210 February Page 38 EDUCATION 4) PRESSURES ON SERVICE WHAT INVESTMENT IS REQUIRED TO DELIVER CHANGE PROGRAMME Change programmes would need to be delivered with Business Improvement support and within existing service area resource capacity. Develop and enhance existing partnerships e.g. community, Children & Family Services, Local Government Reform More support for SEN processes linked to partnership working Continued investment in 21st century schools programme to meet increasing demand and need for modernised learning environments. Increased and improved use of technology in order to develop services and customer reach Version 3.0 Page February 2016 211 Page 39 REGENERATION, INVESTMENT AND HOUSING PLACE REGENERATION, INVESTMENT AND HOUSING 1) CURRENT POSITION 2015/16 Budget: £ 9,431,000 No of Employees: 398 fte KEY CHARACTERISTICS OF SERVICE TODAY What the service looks like today & key challenges Regeneration, Investment & Housing is divided into four teams, covering a wide range of functions, which include both statutory and discretionary service provision. Development Services Planning Policy (Statutory) Development Control (Statutory) Planning Enforcement (Part statutory / part discretionary) Historic Buildings Conservation (Statutory) Building Control (Part statutory / part discretionary) Community Regeneration Communities First/Community Development (Discretionary) Work and Skills (Discretionary) Flying Start (Discretionary) Families First (Discretionary) Play Development (Part statutory / part discretionary) Youth Service (Part statutory / part discretionary) Culture, Libraries and Community Learning Libraries (Statutory) Adult Education (Discretionary) Museum & Art Gallery (Discretionary) Heritage - Medieval Ship, Transporter Bridge, 14 Locks, Tredegar House (Discretionary) Housing, Regeneration & Property Housing Strategy (Statutory) Housing Need/Solutions (Statutory) Disabled Facilities Grants (Statutory) Version 3.0 Page2016 212 February Page 40 REGENERATION, INVESTMENT AND HOUSING Physical Regeneration (Discretionary) Business Support (Discretionary) External Funding (Discretionary) KEY CHALLENGES Development Services: Staff recruitment and retention; economic recovery increasing workloads; new legislation - Planning (Wales) Bill &new Building Regulations, LDP review 2020, GT site provision. Community Regeneration: Demographics evidenced within GIS CEMP, funders targets, Community Involvement Plans and recent service user information indicate that demand for services is likely to increase. Project uptake and outputs also suggest that this trend will continue in the medium-term. From a corporate perspective, the service is also highly dependent on grant funding. Alignment of outcomes between newly merged service areas is a priority, as is the development of community hub model for Newport. Culture, Libraries and Community Learning: Ship restoration, maintenance of Transporter Bridge, library reconfiguration programme, reduction in ACL grant support, focussing of ACL provision on Basic Skills & ESOL. Housing, Regeneration & Property: Changing Demographics, new legislation – Housing (Wales) Act, Renting Homes Bill, reducing levels of SHG, DFG performance, JV pressures, Regeneration resources 2) VISION FOR THE SERVICE BY 2020 The service will continue to play a central role in the facilitation of sustained economic growth, delivered through excellent business engagement, major housing & regeneration projects, prevention activity and employability services. This vision for future delivery reflects a number of key priorities from the Council’s Improvement Plan 2015/16 including: Improvement Objective 3 – Developing and Regenerating the City Improvement Objective 4 - Supporting Young People into Education, Employment or Training Improvement Objective 6 - Helping Children have a Flying Start in Life The service will be underpinned by excellent customer service, efficient communication and flexibility to enable targeting of provision to those in most need. WHAT WILL BE THE KEY OUTCOMES? Improvement in deprivation indicators Sustainable development and economic growth More people in work Reduction in NEETs Modern services appropriate to need e.g. rationalised library provision Preservation and maximisation of built, natural and heritage opportunities to support Regeneration Maximum draw down of available funding opportunities Excellent customer satisfaction for front-line services Version 3.0 Page February 2016 213 Page 41 REGENERATION, INVESTMENT AND HOUSING Timely and efficient service provision HOW WILL THE SERVICE CHANGE? Customer facing services will become more flexible, and potentially more digitalised and / or local depending on needs data; play a stronger role in the facilitation of economic growth and major regeneration projects. HOW WILL WE JUDGE PERFORMANCE? Speed: Turnaround times for planning applications, housing applications etc., customer response timescales, dispute resolution Quality: Customer satisfaction, high specification for projects and services Progress / Outcomes: National and local PI’s Financial / value for money 3) HOW WILL EACH THEME CONTRIBUTE TO THE CHANGE REQUIRED AND POTENTIAL SAVINGS? HOW WILL TECHNOLOGY DRIVE CHANGE IN SERVICE? Agile working – Community Hub Data availability – website Digital interaction – e.g. Planning Portal, E-book growth, Community Hub WHAT IS THE ANALYSIS OF DEMAND TO 2020 AND HOW WILL THIS BE MANAGED? Section Development Services Community Regeneration Culture, Libraries and Community Learning Version 3.0 Analysis & Management of Demand Planning application and Building Control Work is expected to increase as the economy recovers, but the medium term trend is unknown and impossible to predict. Legislative changes are likely to see a short-term surge in work, as will the introduction of CIL and emerging regional planning frameworks Demand for services has increased year on year. Further external funding opportunities will be explored and services will be reviewed on an on-going basis to ensure value for money and delivery of outcomes. Work is on-going to develop a community hub model, including a potential pilot project. This will include a detailed analysis of community needs - using ward profiles, service provision – based on improvement plan priorities, future demand and building usage to identify a model appropriate to the needs of Newport’s citizens Numbers accessing library services are generally decreasing, and the demand for digital forms of provision is likely to divert towards personally owned devices – services will need to re-focus accordingly. Numbers accessing Newport’s ‘cultural offer, e.g. museum, transported bridge, 14 Locks and Tredegar House are increasing but this needs further analysis to inform future provision. ACL provision is determined by a franchise arrangement Page2016 214 February Page 42 REGENERATION, INVESTMENT AND HOUSING Section Housing, Regeneration & Property Analysis & Management of Demand operated by Coleg Gwent, supported by WG funding. Numbers on the Common Housing Register are fairly consistent year on year, but additional housing solutions need to be developed to mitigate any emerging legislative pressures. Demand for Disabled Facilities Grants also remains high. The Regeneration service is currently under review to inform the model of provision required to deliver the next phase of the Council’s Economic Regeneration programme for the City. HOW CAN AVOIDABLE CONTACT BE REDUCED? In some service areas a reduction in customer contact would be counter-productive e.g. family prevention services, community development and culture services. However, there are opportunities in Planning and Housing for example where advice, registration at first point of contact could be facilitated via portals, websites, etc. The Community Hub model could also reduce pressures on core customer service at the Information Station and Civic Centre for example, as service user needs could be met either virtually or by a multi-disciplinary team serving the community hubs. Channel shift would be supported through reverse ATMS and ICT development for the community. Assets will be able to be released. HOW WILL COMMUNITY CAPACITY BE USED TO HELP DELIVER SERVICES? Community capacity and co-production is at the core of some services e.g. community development and can support the delivery of statutory services such as library provision. However, such approaches need a longterm commitment and access to funding if they are to succeed. Opportunities include the development of community hubs, heritage development (museum, transporter bridge and ship), and engagement of community members in planning application consultations. Volunteers also have a role to play in some service areas, for example in library services where books are delivered by volunteers to house bound customers. (NB: Welsh Government state that volunteer run services in libraries cannot count towards statutory provision). WHICH SERVICES COULD BE DELIVERED IN DIFFERENT WAYS THROUGH CONTRACTS / PARTNERSHIPS Building control could be delivered as part of a regional LA approach or as a JV arrangement; the emerging, regional planning approach may also lead to enhanced partnership working. Community Regeneration is founded in partnership working and contractual delivery – Working Links contracts, commissioned Families First services etc.. There are also opportunities for regional working within the Work and Skills agenda, which is currently being developed. Version 3.0 Page February 2016 215 Page 43 REGENERATION, INVESTMENT AND HOUSING Retained cultural provision could be delivered in alternative ways, which may allow for greater freedom of operation and capacity to deliver services at a reduced cost base. WHICH CONTRACTS ARE IN PLACE NOW AND WILL BE REVIEWED AS PART OF THE CHANGE PROCESS? Housing partnership projects (SHG schemes, small grants to housing organisations, Care and Repair) Norse JV Newport Norse was established in July 2014 to facilitate a total property service to Newport City Council. The relationship is a joint venture between NCC, NCS and NPS. The contract is for a period of 10 years and has a contract value of £7.3m. per annum. Employing 250 staff and managing approximately 1500 assets for NCC, with a total asset value of some £320m, Newport Norse provides a managed service to NCC. This encompasses Valuation and Estate Management, Planned and Reactive Maintenance, Statutory Testing and Inspection, Design Consultancy and Construction Management, Building Cleaning, Catering and Facilities Management. ASSETS IN USE FOR SERVICE DELIVERY AND CAN WE USE THEM MORE EFFECTIVELY? Museum, Libraries and Community Centre buildings could be used to deliver services in alternative ways, providing improved access to services and opportunities for efficiencies ICT systems – all services within RI&H are being reviewed in line with an internal business improvement and the ‘New Ways of Working’ programme. Anticipated outcomes of this include rationalisation of ICT and improved working processes, supported in part through the implementation of Council wide systems e.g. IProc, I-Trent and EDMS. WHAT ARE THE OPPORTUNITIES FOR INCOME GENERATION? 4) External funding – European sources, Heritage Lottery, Welsh Government (but minimal reinvestment of resources under an ‘invest to save’ approach will be required to maximise available opportunities Contract delivery – franchise delivery for library and / or museum services; national work & skills contracts Commercialisation of library services (Amazon Lockers/Book shop etc.) Setting up of Friends Groups to raise money for heritage attractions Sponsorship – Transporter Bridge and other Heritage Assets Income generation - Planning & BC fee income; fees, charges & donations for services Arms-length development could release alternative funding sources Energy JV development and improvements to Council buildings to reduce energy costs. PRESSURES ON SERVICE Forthcoming legislative changes – Renting Homes Bill; Planning Bill; Universal Credit changes will impact the poverty agenda Version 3.0 Page2016 216 February Page 44 REGENERATION, INVESTMENT AND HOUSING Demographic changes and impact on service delivery – Ward profiles indicate that the City’s demographic profile will continue to place additional pressures on services, with specific ‘hotspots’ in some wards across the City. Lack of capital budget to deliver /contribute to major projects – a number of projects, including ongoing regeneration of the City Centre, potential community hub model and major heritage assets such as the Transporter Bridge will need capital investment in the medium term WHAT INVESTMENT IS REQUIRED TO DELIVER CHANGE PROGRAMME Neighbourhood Regeneration model – initial capital investment required to enable building rationalisation and modernisation; could release partner funding City Centre Regeneration – to fully maximise opportunities for external funding e.g. WG, Lottery and EU resources, plus some capital investment will be required. Energy initiatives will require additional support to enable delivery. There is a currently a lack of capacity and knowledge available to drive forward projects across either the Council’s assets or within the wider envelope of energy generation to release potential savings. Version 3.0 Page February 2016 217 Page 45 STREETSCENE STREETSCENE 1) CURRENT POSITION 2015/16 Budget: £17,519,000 No of Employees: 393 fte Function Statutory Duty Comments Maintenance of:- Carriageways, Footways & Highway Drainage Systems, Embankments, Trees, Fences & Barriers, Traffic Signs & Bollards, Markings & Studs, Signals & Crossings, Street Lighting, Structures, Highway Inspection, Highway Rights Protection, Highway Enforcement, Winter Maintenance, Highway Flooding, Maintain Definitive Register and Plans of Highway Adoptions, Control of Skips and Scaffold Nameplates Highway Flooding Reservoirs Land Drainage Flooding from River, Sea or Surface Water Highways Act 1980 No specific duty to provide an asset i.e. street lighting, however, there is a duty to maintain if provided Traffic related duties Cess Pit Emptying Service Promotion of Highway Safety Public Health Act Highways Act 1980 Reservoirs Act Land Drainage Act Flood and Water Management Act 2010 Traffic Mngmnt Act 2004 Non Statutory Road Traffic act 1988 School Crossing Patrol Non Statutory Control of Noxious Weeds Removal of Abandoned Vehicles Emergency Management/planning Control of Streetworks Section 50 Floral Displays Shrub Beds Car Parks Weeds Act 1959 Refuse Disposal Act ‘78 Civil Contingencies Act 2004, 1999 Control of Major Accident Hazard Act NRASW Act Non Statutory Non Statutory Non Statutory Public Conveniences Non Statutory Public Features / Statues/Art Non Statutory Domestic and Trade Refuse Collection Domestic Waste Recycling Waste Disposal Site Environmental Protection Act Version 3.0 Non Statutory Page2016 218 February Includes making traffic orders No statutory duty to provide. Duty of care to maintain existing Duty of care to maintain existing Duty of care to maintain existing No requirement; Page 46 STREETSCENE Function Statutory Duty Comments significant asset Civic Amenity Site/Recycling Ctr Bulky Household Collections Refuse Disposal Act 1978 Non Statutory Removal of Fly Tipping (Public Land) Concessionary Travel Scheme Clean Neighbourhoods and Enforcement Act 2005 Statutory Socially necessary bus services Non Statutory Provision and maintenance of bus stops, bus shelters and bus stations. Provision of public transport info/ publicity Community Transport Non Statutory Highway Development Control Highway Licensing/ agreements Tree Management Traffic Management Act ‘04 Road Traffic Act 1988 Occupiers Liability Act 1957, Local Govt (Misc.) 1976 Hedgerow Regs 1997 High Hedges -Anti Social behaviour Act 2003 Natural Environment and Rural Communities Act 2006, Countryside and Rights Of Way Act 2000, Town and Country Planning Act 1990. TAN 5 Nature Conservation and Planning Town and Country Planning 1990. Open Spaces Act 1906 Wildlife and Countryside Act 1981, Highways Act 1980 Local Authorities’ Cemeteries Order 1977 Social Security Contributions and Benefits Act 1992 Hedges Biodiversity Landscape Rights of Way Cemeteries Housing Benefits Thought to reduce fly tipping Relates to public land only Welsh Government funded scheme / Streetscene part funded Welsh Government funded scheme / Streetscene part funded Non Statutory Non Statutory Welsh Government funded scheme KEY CHARACTERISTICS OF SERVICE TODAY - WHAT THE SERVICE LOOKS LIKE TODAY & KEY CHALLENGES Highway, Drainage and Cleansing Maintenance Version 3.0 Page February 2016 219 Page 47 STREETSCENE Service delivery revolves around the statutory duties to maintain highways and land drainage including enforcement action and resolution plus various emergency responses Maintain highway assets, floral displays, hedges, sports pitches and grass verges Commercial service to empty and dispose of cess pit waste Pride in Newport Team Pre-treatment and removal of snow and ice from the highway (winter maintenance) Streetscene Strategic Service delivery associated with the statutory duties to maintain the highway asset Identify and resolve highway safety concerns, risk assessment of maintenance actions, 3rd party insurance investigations, enforcement action, traveller issues Promote road safety - school crossing patrols, safety partnerships, development of highway safety schemes, analyse accident statistics, traffic orders Local authority searches, highway adoptions and maintain adoption register, transport planning, planning applications/ appeals, maintain public art and features Newport LIVE The provision of sport, leisure and cultural services are delivered on behalf of Newport City Council by the Not for Profit Distributing Organisation, Newport LIVE to provide sustainable and inclusive services to the City of Newport. These services are provided through a Funding and Management Agreement. Streetscene has a number of responsibilities to manage the contract through its role as Client. Parks & Green Space The provision and maintenance of countryside and coastal access. Management of countryside site and countryside services as well as the provision of nursery services for floral displays around the city centre including wild flowers and bedding features Cemetery & Crematorium Provide burial and cremation services within the city, including burial records and maintenance of the cemeteries Waste & Recycling Provide required service to meet council’s statutory obligations to waste management and recycling through providing the following; Domestic refuse collection, trade refuse collection, household waste recycling facility, waste disposal service, waste education and enforcement and fly-tipping actions. Fleet Service responsibility for the procurement and operation of the councils fleet and plant equipment through the commissioning of services and goods Passenger Transport Version 3.0 Page2016 220 February Page 48 STREETSCENE Responsible for the commissioning of passenger transport services for Education, Adult & Community Services, Children & Younger Peoples Services and Streetscene Customer Services Over recent years the drive for customer services has been the move to non-mediated, self-service contact. This “channel shift” has been very successful with over 50% of service requests through customer services now achieved through self-service. Housing Benefits transferred to Customer Services in 2014. The service has gone through a significant redesign and rationalisation which has resulted in better performance at a lower cost. KEY CHALLENGES Highway, Drainage and Cleansing Maintenance Increase in road traffic on an aging highway infrastructure Regeneration of city centre creates pressure to keep clean Climate change - increase flood risk, increase growing season for vegetation Increase complaints resulting from the street lighting switch off Identifying and delivery of efficiency and changes across the service Increasing demographics through new housing development Streetscene Strategic Identifying and delivery of efficiency and changes across the service Meet the challenges imposed by the Flood Water Management Act Manage with reduced highway capital and maintenance funds on network condition Newport LIVE Competition within the market of budget gym operators Increased demand on car parking provision resulting in possible higher charges Greater pressure on a non-statutory service and the continued financial subsidy Parks & Greenspace Incorporation of parks services into Streetscene structure Provide continued and improved services through pressured budgets. Develop nursery services into commercial sector Deliver efficiency savings through area working Cemetery & Crematorium Maintaining the current levels of income with limited burial space Waste & Recycling Reducing Welsh Government grant and deliver demanding recycling targets Version 3.0 Page February 2016 221 Page 49 STREETSCENE Competition for waste at the landfill site Fluctuation in market value for recycling Fleet: Aging fleet and plant; five year replacement programme underway Significantly changing fleet requirements Fleet maintenance contract (Newport Transport) to be reviewed Passenger Transport Increase transport costs for all areas of passenger transport Customer complaints increasing Customer Services 2) The service now coordinates the Council’s response to all complaints and compliments A key challenge for the service is increased demand. Face to face contact through the Information Station has increased from 60,000 visitors in 2012/13 to nearly 90,000 today Enabling some of these services to review their processes to become more customer focussed and efficient will be a key challenge Delivery of the current Welfare Reform Programme will reduce the provision of Housing Benefit and further changes to legislation around benefits may create demand for other services that are delivered through the City Contact Centre and Information Station Welsh Language Standards impact most on customer facing services, which are the most visible to scrutiny on delivery against the requirements Social Care and Wellbeing Act requires Local Authorities to formalise the way that Advice, Information and Assistance is provided to people through all access points such as the City Contact Centre and Information Station VISION FOR THE SERVICE BY 2020 Streetscene will become far more knowledgeable of its customer demand and expectation, through greater provision of its locality of services provided i.e. area based working. Alongside this element of the vision will be an appreciation for diversity of need throughout the areas of the City and this will be accompanied with the two-way interaction of customer insight and ward profiling. This vision will be aligned with a greater level of management of demand by reviewing services and providing those services required to those areas in need whilst managing and analysing output (unit costs) and performance. The services will be delivered through agile and flexible means in an efficient and lean manner with a focus on concept of contact to implementation and completion. This Streetscene vision is best shown as below; Version 3.0 Page2016 222 February Page 50 STREETSCENE CUSTOMER DEMAND & EXPECTATION •Locality of services •Diversity of need MANAGEMENT OF DEMAND •What services will we provide and to what level •Who might provide the service •Operational metrics and customer insight AGILE & FLEXIBLE •Efficient and lean •Concept to implementation •Unit cost and output WHAT WILL BE THE KEY OUTCOMES? Customers knowledge to improve people’s lives, providing the best affordable services Know our communities in order to provide services that the user needs Diversity of need to ensure services are focussed and prioritised Energy and passion to drive change internally and externally Empowerment and freedom to Streetscene staff Efficient and local service delivery with a great understanding of cost base Sustainable services to adapt to the changing environment and impacts Communications through all levels of activity Flexible and agile working with greater technology, data and analysis Demand management for an improved knowledge of contact points and trend analysis Commercialised culture and mind-set of staff and their activities More on-line services – Target of 80%+ by 2020 New CRM system fully focussed on Self Service to support channel shift above Benefits service adapt to welfare reform changes Services provided meet Welsh Language Standards Services provided meet the requirements of the Social Care and Wellbeing Act with regards to providing Information, Advice and Assistance through access points such as the City Contact Centre and Information Station Reduced hours of operation may be the only way to achieve further savings HOW WILL THE SERVICE CHANGE? The service will need to become more flexible, more local, more agile and more data driven to understand and manage the cost base and forthcoming pressures of activity. Residents improving ICT skills will facilitate the move to on-line self-service. By 2017, more people will see this as a natural way to interact with local government. The team will assess whether the current Customer Relations Management (CRM) system is fit for purpose in order to drive greater self-service throughout Streetscene and City Services. HOW WILL WE JUDGE PERFORMANCE? Version 3.0 Page February 2016 223 Page 51 STREETSCENE Member satisfaction Customer satisfaction and number/nature of complaints Excellent budget management and forecasting by all Streetscene and City Services Managers The service is delivering the needs of the community Self-service is the primary method of requesting services 3) HOW WILL EACH THEME CONTRIBUTE TO THE CHANGE REQUIRED AND POTENTIAL SAVINGS? HOW WILL TECHNOLOGY DRIVE CHANGE IN SERVICE? New approach to channel management and use of smart IT for front line staff, back office employees and managers throughout the service, enabling managers to analyse data and inform strategic direction Route optimisation, driver telematics, 360 degree cameras and vehicle tracking to reduce response times, improve scheduling, increased performance management and reduced risk of claims liability To be data led in decision making proportionate and timely response Paperless working aligned to flexible and agile service delivery WHAT IS THE ANALYSIS OF DEMAND TO 2020 AND HOW WILL THIS BE MANAGED? Highways & Transportation Make better use of demographic data in service design including implementation of electronic data capture devices to build in efficiencies to our inspectorate and operational teams that feed into an advanced highway asset management system. Increased and smarter use of data in understanding and changing customer behaviour with a view to managing customer demand on services to aid and promote channel shift. Deliver services that underpin the authorities Single Integrated Plan. Parks and Green Space and Cemetery and Crematorium Greater use of demographic analysis in service design, promote channel shift through introduction of mobile devices to front line operations. Increased understanding of community capacity to deliver elements of service with support and/or specialist functions provided by the council. Newport LIVE Demographic demand and increased footfall throughout Newport City Council will present opportunities to the service as well as greater requirement for services made to be made available. Member retention, customer insights and user interface/journey to be further utilised along with the performance management of the service and alignment with market place competition. Waste & Recycling Version 3.0 Page2016 224 February Page 52 STREETSCENE Understand and manage the impact of 12,000 new homes in addition to the current operation. Promote channel shift through introduction of hand held devices to front line operations. Fleet Fleet maintenance and replacement needs to be dynamic to meet the changes to service delivery i.e. additional housing stock is likely increase the need for additional vehicles, alternatively existing vehicles utilisation will be greater requiring a change to maintenance and work schedules. Passenger Transport Increase in youth and elderly population will increase demand for passenger transport services, both home to school and concessionary travel. Need to stimulate and encourage new service providers, consider alternative delivery options to meet growing need such as community transport and demand responsive transport solutions. Additional housing developments will increase pressure on the need for socially necessary bus service provision that will need to be considered as part of section 106 negotiations. Customer Services Current trends will likely continue, with take up of non-mediated services increasing and the number of phone calls received decreasing. Some footfall in the Information Station for Housing Benefit services will reduce due to the implementation of Universal Credit, however the changes to welfare and benefits may result in an exponential increase for other services provided through the Information Station so this may balance out. Potentially implementing appointments for some of the services provided through the Information Station could help to balance this demand. The time it takes to serve each customer over the phone or face to face will increase as simple, transactional enquiries will increasingly be carried out online which means that the remaining enquiries dealt with person to person will be complex and challenging. HOW CAN AVOIDABLE CONTACT BE REDUCED? Increased channel management to continue where customers prefer to contact us online and reporting for a swift resolution to issues, resulting in ‘online by default’ and reduced calls to the City contact centre. Designing processes around customer drivers and demand will help to identify where there are opportunities to take action that prevents or reduces the need for customers to contact the Council. HOW WILL COMMUNITY CAPACITY BE USED TO HELP DELIVER SERVICES? Friends Groups in Parks, Public Rights of Way Groups, and greater ownership and engagement by people with recycling ambition to be further engaged and empowered. This coupled with stronger links with Members and that they develop community capacity to act as a sustainable resource, rather than raise service request for Streetscene and City Services. Version 3.0 Page February 2016 225 Page 53 STREETSCENE WHICH SERVICES COULD BE DELIVERED IN DIFFERENT WAYS THROUGH CONTRACTS / PARTNERSHIPS Development of the Business Improvement District to take increasing leadership role in city centre and work in conjunction, greater use of Wastesavers organisation and the third sector within the following services; Highway maintenance Tree surgery services Pumping station maintenance Grounds maintenance delivery WHICH CONTRACTS ARE IN PLACE NOW AND WILL BE REVIEWED AS PART OF THE CHANGE PROCESS? Fleet servicing and maintenance contract with Newport Transport Vehicle tracking contract Wastesavers agreement Street lighting maintenance contract Traffic systems contract Newport LIVE ASSETS IN USE FOR SERVICE DELIVERY AND CAN WE USE THEM MORE EFFECTIVELY? Use of tracking, route optimisation and further technology will improve efficiency in use of plant, equipment and fleet. Vehicle pooling systems will aim to reduce downtime, vehicle hires and use of under-utilised fleet. Introduction of varied shift working patterns with shared vehicles and greater engagement with partners. WHAT ARE THE OPPORTUNITIES FOR INCOME GENERATION? 4) Increase trade waste and trade recycling Cleansing and maintenance of commercial premises Winter maintenance provision to commercial businesses and other public organisations Development of the landfill site with disposal of asbestos and additional workstreams Compete for internal and external Streetscene contracts Green services into external markets and public sector Renewable energy on council premises Undertaking maintenance of assets such as Southern Distributor Road Recycling from internal tree maintenance services Streetlighting LED scheme Selling Contact Centre Services to other Local Authorities or public services PRESSURES ON SERVICE Version 3.0 Page2016 226 February Page 54 STREETSCENE Universal demographic pressure for Streetscene and the impact of 12,000 new homes and a shift in demography likely to be associated with this; an ageing asset (especially Highways) Highways & Transportation Revised Flood and Water Management Act Demographic changes and impact on service delivery Parks & Greenspace and Cemetery & Crematorium Forthcoming legislative changes Demographic increases and changes along with impact on service delivery Waste & Recycling –Welsh Government statutory recycling targets, reducing grants Positive and negative fluctuations in market value of recycling and Development and aftercare costs and capping costs of landfill site Approximately 12,000 new houses and highway network impact on all Streetscene and City service activities and functions Fleet Impact on fleet requirement as individual service areas change their delivery model Fleet replacement to meet additional demands; change of maintenance regime to meet additional demand and utilisation of existing fleet Tracking system with analysis of performance and utilisation Investment in new technologies such as hot wash vehicle, planers and jet-patcher Passenger Transport Concessionary travel card for 16-18 year olds Centralisation of concessionary travel administration Demographic changes creating demand for concessionary bus pass and social necessary local bus services and community transport Increase in youth population with pressure on school transport budget as catchment school become over-subscribed and transport is required Customer Services Welsh Language Standards Increased demand Increasing number of complaints received at formal stage or through the Public Services Ombudsman for Wales Capacity to deliver and support change Lack of opportunity to provide training to Customer Services staff due to low levels of resource Welfare Reform Version 3.0 Page February 2016 227 Page 55 STREETSCENE Implementation of new technology such as replacement of the CRM and upgraded telephony systems Moving back office services that should be dealt with at the frontline into Customer Services, WHAT INVESTMENT IS REQUIRED TO DELIVER CHANGE PROGRAMME Stategic approach to asset management along with invest to save funds Additional development at Maes Glas depot will require investment; service relocation, landfill capping and other initiatives Investment in new technologies as they are developed and made available in the market place Training and development of Streetscene and City Services staff to achieve an increased skill-set; . IT, financial/budgetary management, commercial, marketing, contract management, tendering and estimating Version 3.0 Page2016 228 February Page 56 Agenda Item 5 Report Cabinet Part 1 Date: 15th February 2016 Item No: Subject Strategic Equalities Plan 2016 - 20 Purpose Every four years the Council is required to agree a new Strategic Equalities Plan. The attached report outlines the proposed Plan for 2016-20 and seeks Cabinet approval for this to be recommended to Council for approval Author Partnership and Policy Manager Ward All Summary The Council has specific equalities duties placed on it through a range of equalities and related legislation. As a requirement of the Equalities Act 2010 we are required to develop a Strategic Equalities Plan that shows how we will meet these requirements as they relate to specific legislation (notably the Equalities Act 2010, Human Rights Act 1998, Wellbeing of Future Generations Act 2015 and Welsh Language (Wales) Measure 2011). The report and attached draft Strategic Equalities Plan detail proposed equality objectives for the next four years based on an analysis of data, consultation responses and development of current objectives. Cabinet is asked to recommend the draft Strategic Equalities Plan (or an amended one) to Council for agreement. Proposal That Cabinet agree the attached plan to be presented to Council for approval Action by Head of People and Business Change Timetable March 2016 This report was prepared after consultation with: Cabinet Member People and Business Change Cabinet Member Skills and Work Cabinet Member Street Scene Equalities Champion Page 229 Anti-Poverty Champion Head of Regeneration , Investment and Housing, Newport City Council Interim Head of Street Scene Head of Law and Regulations (Monitoring Officer) Head of Finance (Chief Finance Officer) Head of People and Business Change Public Consultation Signed Page 230 1. Background Local Authorities are required to produce and publish a Strategic Equalities Plan every three years as part of their specific equalities duties (as set out in the Equality Act (2010)). The following plan sets out the proposed Equality and Welsh language commitments, and related equality objectives, for Newport City Council for the next three years (including draft actions). It builds on the Strategic Equality Plan 2012 and the Welsh Language Scheme (being replaced by the Welsh Language Standards from April 1st 2016). This plan sets out the council’s commitments under the following legislation: • The Equality Act 2010 and the Statutory Duties (Wales) Regulations 2011 • The Welsh Language (Wales) Measure 2011 and Welsh Language Standards 2015 • The Human Rights Act 1998 • The Well-being of Future Generations Act - a framework for all council work. The equality objectives closely map those chosen and implemented over the previous three years, but the actions reflect the gains that we have made and where we are today. The Equality and Human Rights Commission’s draft challenges issued in Wales in October 2015 have been considered in choosing our objectives. Legislative Framework: The Equality Act 2010 sets down Public Sector Duties that apply to all the Council’s functions. There are two positive duties and one negative duty: • • • Promoting equality of opportunity Promoting good community relations Eliminating discrimination, harassment and victimisation The Welsh Language (Wales) Measure 2011 and Welsh Language Standards ensure that: • • The Welsh language has official status in Wales Welsh speakers have language rights in Wales to receive Welsh language services from public bodies • The Welsh language cannot be treated any less favourably than the English language The Human Rights Act 1998 ensures that human rights and equality are inextricably linked. Article 14 of the European Convention of Human Rights prohibits discrimination ‘on any grounds such as sex, race, colour, language, religion, political or other opinion, national or social origin, association with a national minority, property, birth or other status.’ The Wellbeing of Future Generations Act 2015 puts in place a sustainable development principle which means that ‘a body (the Council) must act in a manner which seeks to ensure that the needs of the present are met without compromising the ability of future generations to meet their own needs.’ In 2017, as a Council we will be required to develop and agree Wellbeing Objectives in line with the sustainable development principle and seven wellbeing goals within the Act. The proposed equality objectives have therefore been developed with this in mind. Page 231 Proposed Equality Objectives 2016-20 In line with the above legislation, assessment of data held (Unified Needs Assessment and Ward Profiles) and consultation the following Equality Objectives have been developed for consideration: Well-being goals and Newport City Council Equality Objectives A more equal Wales 1 Diversity in the workplace – Engaging Employees The Council’s workforce will be representative of the population we service and the workforce are involved in decisions that affect them 2 Engagement and democratic participation We will involve people in the development of Council services that affect them and base Council decisions on what people need 3 Improving Access to Services People can access all the Council services and activities that they need in terms of physical access and communication access etc. 4 Tackling Poverty We will work to reduce poverty, especially persistent poverty amongst some of our poorest people and communities, and reducing the likelihood that people will become poor A Wales of cohesive communities 5 Cohesive Communities and tackling hate crime People feel they are a part of Newport society and live their lives free from abuse and harassment. 6 Domestic Abuse and Sexual Violence People who are subject or witness to domestic abuse are supported by the Council and its partners in their current situation, and through any changes they wish to make. 7 Homelessness To provide a safe, supporting, empowering and non-judgemental environment for homeless and marginalised people so that they can achieve their potential A Wales of vibrant culture and thriving Welsh language 8 Compliance with the Welsh Language Standards We will promote our bilingual public services and increase the use of Welsh in Newport 9 Corporate Compliance Strategic leadership, governance arrangements, ensuring standards are high and consistent across all the council and areas of responsibility. Page 232 2. Financial Summary There are no specific costs associated with the consideration and approval of the Strategic Equalities Plan. However, work undertaken by Service Areas to meet the objectives will need to be considered when setting future budgets. 3. Risks Risk Council does not agree the Strategic Equalities Plan 2016-19 Council unable to deliver against objectives Impact of Risk if it occurs* (H/M/L) M Probability of risk occurring (H/M/L) L M M What is the Council doing or what has it done to avoid the risk or reduce its effect The Plan is being presented for consideration and Cabinet/Council have the opportunity to make amendments to the Plan Whilst every effort has been made to ensure that the objectives are realistic and are deliverable within current and probably future resources there is a possibility that we will be unable to meet some objectives due to changing circumstances. This will be monitored by the Strategic Equalities Group and reported to Cabinet annually Who is responsible for dealing with the risk? Head of People and Business Change Head of People and Business Change * Taking account of proposed mitigation measures 4. Links to Council Policies and Priorities • • Corporate Plan – Standing up for Newport Single Integrated Plan – Feeling good about Newport 5. Options Available Option 1: Accept that Strategic Equalities Plan and recommend to Council for approval Option 2: Make changes to the Strategic Equalities Plan and following this recommend to Council for approval Option 3: Not to agree the Strategic Equalities Plan Page 233 6. Preferred Option and Why The preferred Option would be Option 1 or Option 2. 7. Comments of Chief Financial Officer There are no direct financial consequences contained within this report. Service areas should, however, consider the impact that the proposed Strategic Equalities Plan will have on future budgets. 8. Comments of Monitoring Officer As part of the Council’s Public Sector Equality Duty under the Equality Act 2010 and the Statutory Duties (Wales) Regulations 2011, there is a statutory requirement to produce and publish a Strategic Equalities Plan every three years, setting out the Council’s strategic equalities commitments and objectives. The draft Plan for 2016-19 complies with the Council’s legal obligations under the Equalities and Human Rights legislation and the objectives also reflect the Welsh Language Standards and the over-arching well-being goals set out in the Wellbeing of Future Generations (Wales) Act 2015. 9. Staffing Implications: Comments of Head of People and Business Change There are no specific staffing implications contained within this report. The Strategic Equalities Plan sets out how we plan to meet our legislative responsibilities in relation to Equalities. The proposed objectives are an evolution of those things the Council previously felt were important and have a sound evidence base. Once agreed Cabinet and Council will need to ensure through their monitoring and challenge that service areas have considered their obligations within Service Planning. 10. Comments of Cabinet Member The development of this Strategic Equalities Plan has been overseen by the Strategic Equalities Group, of which I am Chair. I believe that it appropriately reflects the equality priorities that we should focus on to make Newport a fairer place to live, learn, work and enjoy life. 11. Ward Member Comments Not applicable. 12. Scrutiny Committees The operational delivery against the Objectives will be within Service Plans and considered as part of the Service Plan development and monitoring processes. Page 234 13. Equalities Impact Assessment The Strategic Equalities Plan sets out how the Council plans to address inequity within the organisation and wider city. Whilst it specifically does not require a Fairness and Equality Impact Assessment it is a monitoring tool to ensure our on-going compliance with legislation. 14. Children and Families (Wales) Measure The overall Strategic Equalities Plan has no specific requirement, other than the consultation undertaken, to specifically consult with children and young people. However, in further developing the action plans to support this overall Plan, specific consultation will be required as we seek to develop interventions that directly affect children and young people. This will be monitored by the Strategic Equalities Group. 15. Consultation A consultation process with the public and partners has been undertaken. Consultation feedback on the budget process and Improvement Priorities has also been considered, along with the views of the Strategic Equality Group. 16. Background Papers Draft Strategic Equalities Plan 2016-20 Page 235 DRAFT Newport City Council Strategic Equality Plan and Equality Objectives 2016-2020 Mae’r ddogfen hon ar gael yn Gymraeg /This document is available in Welsh I gael copi o’r ddogfen yma mewn unrhyw fformat arall e.e. Braile, Print Bras cysylltwch a / To receive a copy of this document in any other format e.g. Braille, Large Print etc. contact Corporate Diversity and Policy Officer [email protected] Telephone symbol 01633 656656 www.newport.gov.uk Page 236 Table of Contents Introduction ............................................................................................................. 10 1 Equality and Welsh legislation and equality objectives .............................. 10 1.1 The Equality Act 2010....................................................................................... 10 1.2 The Welsh Language (Wales) Measure 2011 .................................................. 11 1.3 The Human Rights Act 1998 ............................................................................. 11 1.4 The Well-Being of Future Generations Act 2015 .............................................. 11 2 Newport City Council Equality Objectives ................................................... 12 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 Customers ....................................................................................................... 13 The principle of accessible services ................................................................. 13 How we offer services....................................................................................... 13 Positive Action .................................................................................................. 14 Communication ................................................................................................. 14 Buying goods and services ............................................................................... 14 Grants and Third Parties ................................................................................... 14 Partnerships ..................................................................................................... 15 Engagement ..................................................................................................... 15 Complaints and compliments ............................................................................ 15 4 4.1 4.6 4.7 4.8 4.9 Discrimination, harassment and victimisation............................................. 16 Discrimination ................................................................................................... 16 Harassment ...................................................................................................... 16 Victimisation ..................................................................................................... 17 Discrimination Table ......................................................................................... 17 Hate Crime and Hate Incidents ......................................................................... 18 5 5.1 5.2 5.3 5.4 5.5 5.6 Performance/ standards - how we deliver the policy .................................. 18 Strategic Responsibility .................................................................................... 18 Performance ..................................................................................................... 18 Decisions .......................................................................................................... 19 Fairness and Equality Impact Assessments (F&EIA)........................................ 19 Monitoring service delivery ............................................................................... 19 Publishing information ...................................................................................... 20 6 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 You - the employee ......................................................................................... 20 The People Plan ............................................................................................... 20 Employment ...................................................................................................... 20 Requests in relation to a protected characteristic ............................................. 20 Positive action .................................................................................................. 20 Monitoring and publishing information on employment ..................................... 21 Pay and reward................................................................................................. 21 Positive about disabled people ......................................................................... 21 Employee engagement ..................................................................................... 22 Organisational Development and training ......................................................... 22 7 Newport City Council Equality Objectives and Equality Action Plan 2016-2020 ........................................................................................................ 23 Page 237 Introduction Newport City Council is a unitary authority formed in 1996, the 8th largest in Wales providing all major services such as education, finance, social services, planning and highways. There are approximately 147,000 people living in Newport. The following plan sets out our Equality and Welsh language commitments, and related equality objectives. Actions can be found in the action plan. This Plan was approved by the City Council on the 03/03/16. It builds on the Strategic Equality Plan 2012 and the Welsh Language Scheme. This policy sets out the council’s commitments under the following legislation: The Equality Act 2010 and the Statutory Duties (Wales) Regulations 2011 The Welsh Language (Wales) Measure 2011 and Welsh Language Standards 2015 The Human Rights Act 1998 The Well-being of Future Generations Act - a framework for all council work. The equality objectives closely map those chosen and implemented over the previous four years, but the actions reflect the gains that we have made and where we are today. The Equality and Human Rights Commission’s draft challenges issued in Wales in October 2015 have been considered in choosing our objectives. 1 Equality and Welsh legislation and equality objectives The legislation below affects people, members of the public, partners and staff, and all services, including service delivered in partnership or by others on our behalf. 1.1 The Equality Act 2010 The nine protected characteristics of the 2010 Equality Act include everybody: Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. The Equality Act sets down Public Sector Duties that apply to all the Council’s functions. There are two positive duties and one negative duty: Promoting equality of opportunity Promoting good community relations Eliminating discrimination, harassment and victimisation Page 238 Specific public sector duties for Wales are set out in the Equality Act 2010 (Statutory Duties) (Wales) Regulations 2011 as issued by the Welsh Assembly Government. 1.2 The Welsh Language (Wales) Measure 2011 and Welsh Language Standards • • • The Welsh language has official status in Wales Welsh speakers have language rights in Wales to receive Welsh language services from public bodies The Welsh language cannot be treated any less favourably than the English language Newport City Council’s Compliance Notice from the Welsh Language Commissioner requires us to comply with a number of standards across various themes. 1.3 The Human Rights Act 1998 (which incorporates the European Convention on Human Rights 1950, into British law) Human Rights and equality are inextricably linked. Equality is treated as a fundamental human right, from the principle of equal respect for the inherent dignity of all people. Article 14 of the European Convention of Human Rights prohibits discrimination ‘on any grounds such as sex, race, colour, language, religion, political or other opinion, national or social origin, association with a national minority, property, birth or other status’. The words ‘other status’ have been held to cover, amongst other things, sexual orientation, illegitimacy, marital status, trade union membership, transsexualism, disability, carers and imprisonment. Article 14 can only be used when attached to a complaint relating to another article of the Convention such as Article 6: right to a fair trial, or Article 8: right to a private and family life, home and correspondence. In some instances the Human Rights Act 1998 gives greater rights to people than other equalities legislation because it judges treatment against a fixed standard and does not rely on comparison between treatment of one group of people and another. 1.4 The Well-Being of Future Generations Act 2015 The Act puts in place a sustainable development principle which means that ‘a body (the Council) must act in a manner which seeks to ensure that the needs of the present are met without compromising the ability of future generations to meet their own needs’ The council will agree on overarching Well-being Objectives in 2017 in-line with the sustainable development principle and the 7 well-being goals. The Page 239 Equality Objectives will inform those objectives and in turn the Public Service Board’s Well-being Plan (April 2018.) 2 Newport City Council Equality Objectives These 9 equality objectives have been developed to meet the requirements of the Equality Act 2010 and the Welsh Language Measure (Wales) 2011, under the framework of the Wellbeing of Future Generations (Wales) Act 2015. Well-being goals and Newport City Council Equality Objectives A more equal Wales 1 Diversity in the workplace – Engaging Employees The Council’s workforce will be representative of the population we service and the workforce are involved in decisions that affect them 2 Engagement and democratic participation We will involve people in the development of Council services that affect them and base Council decisions on what people need 3 Improving Access to Services People can access all the Council services and activities that they need in terms of physical access and communication access etc. 4 Tackling Poverty We will work to reduce poverty, especially persistent poverty amongst some of our poorest people and communities, and reducing the likelihood that people will become poor A Wales of cohesive communities 5 Cohesive Communities and tackling hate crime People feel they are a part of Newport society and live their lives free from abuse and harassment. 6 Domestic Abuse and Sexual Violence People who are subject or witness to domestic abuse are supported by the Council and its partners in their current situation, and through any changes they wish to make. 7 Homelessness To provide a safe, supporting, empowering and non-judgemental environment for homeless and marginalised people so that they can achieve their potential A Wales of vibrant culture and thriving Welsh language 8 Compliance with the Welsh Language Standards We will promote our bilingual public services and increase the use of Welsh in Newport Page 240 9 Corporate Compliance Strategic leadership, governance arrangements, ensuring standards are high and consistent across all the council and areas of responsibility. Some of the themes are inward focused- how the council is improving its practices and ensuring good governance under Corporate Compliance. Other objectives are outward facing- Engagement and Domestic Abuse, where we benefit from working in partnership through the One Newport Public Services Board. The updated objectives underwent extensive consultation and discussions with various internal and external stakeholders between November 2015 and January 2016. The draft document was subsequently submitted to Cabinet and full Council early in 2016. The Council is committed to an on-going process of consultation and engagement with stakeholders throughout the 4-year lifetime of this document and any changes needed can be done following the review and evidence gathering undertaken for the Annual Report. 3 Customers 3.1 The principle of accessible services Our services are open to everyone. We will not discriminate in delivering services, and access to services will be of the same quality for all people. We will promote a bilingual public face and provide a bilingual welcome to inform people that services are available in Welsh and to encourage take up. Some Council services are targeted at people who need more or different support, for example children with special educational needs. Other services are adaptable so they can be delivered to meet people’s cultural or social needs within the mainstream provision. Under the Equality Act 2010 the Council can only refuse to deliver a service if the Council can prove that service is ‘unreasonable ‘or ‘impractical’. However this can only apply to particular and unforeseen circumstances. Financial constraints can only be referred to in relation to the whole authority budget. Relevant WL Standards 1-87 3.2 How we offer services We will ensure that people who need our services: Know what services are available Know how to apply for them Can easily access them, with assistance if needed The Council provides translation and interpretation for community languages where the lack of these services would place a person at a disadvantage – to meet a need, not a preference Page 241 The Council will also put in place technology and adaptations where possible and practical to ensure access to services for all. The impact upon the customer is of great importance in determining what is reasonable. Relevant WL Standards 1-87 3.3 Positive Action The Council can take proportionate positive action to address disadvantages faced by people of a protected characteristic, or where it would enable or encourage participation by an under represented group. An example of this is women only swimming sessions. We will gather evidence before taking positive action. 3.4 Communication The Council will try to get services right for people the first time. We will communicate with people in Welsh and English unless we know their choice of language/s. We can’t assume that we know what people need so we will: Provide information in a variety of formats including large print, Plain English and Cymraeg Clir, Braille, and community languages etc. where needed Design products that are easy to read in terms of language and layout Use images that reflect the lives of the people of Newport Attach full contact details to make it easy for people to contact us Ask people their preferred method of communication and where possible record it and use it Train and support employees on how to produce accessible public information, electronic communication, translation and interpretation The Council recognises British Sign Language (BSL) as a language in its own right. The Council will promote Deaf culture and identity. We will increasingly make use of BSL interpretation and recordings and train relevant staff in deaf equality and BSL skills. Relevant WL Standards 1-87 3.5 Buying goods and services The Council will take into account within its tender evaluation and contracting processes, a potential contractor’s approach to equalities in terms of its employment practices and service delivery. This will be monitored and managed during the life of each contract. Relevant WL Standards 76-86 3.6 Grants and Third Parties All applicants for grants or sponsorship will be asked to demonstrate how they promote equality and remove barriers for people in-line with the principles of the Equality Act. They will also be required to promote use of the Welsh language in-line with the Welsh Language Measure. The Council will consider the needs of all people and communities, including disabled people, when making support available to third sector groups. Support will only be offered to those groups with a valid equality statement. One Newport Local Service Board has commissioned Gwent Association of Voluntary Organisations (GAVO) to develop a Quality Assurance Award for third sector organisations to evidence how they meet a set criterion. Gaining Page 242 the Award is evidence that those organisations have the correct policy and controls in place. Relevant WL Standards 71-75 3.7 Partnerships When the Council is a member of a partnership it will promote equality and the Welsh language in all that it does, and support partners to do so as well. Collaboration and Involvement are two of the Sustainable Development Principles of the Well-being of Future Generations Act. Working in partnership will help us design and deliver services around the customer and the community. 3.8 Engagement The Council consults and involves stakeholders - service users, employees, practitioners and their representatives, in changing or developing services. Council Members are involved through the political system. Considering the opinions of people by protected characteristics and other factors such as poverty, locality, skills etc. gives us a better picture of the whole population and their needs. We’ll also the consult on the opportunities to use the Welsh language. The Council consults people on services that specifically affects them i.e. disabled people on disabled housing adaptations, as well as on general services. The Council will consult with partners in Newport to minimise the consultation demands on the people of Newport, and make full use of the information given. Relevant WL Standards 91-93 and 95-97 3.9 Complaints and compliments The Council welcomes complaints and compliments and uses comments to try to put things right, learn from mistakes and improve services. The policy is below http://www.newport.gov.uk/documents/Council-and-Democracy/CommentsCompliments-and-Complaints-Policy-V1-1-ENG.pdf The Complaint of Compliment Form is available electronically, below, or call the council’s contact centre on 01633 656656. https://services.newport.gov.uk/forms/form/252/en/make_a_complaint_or_co mpliment We’ll monitor the complaints to assess whether equalities issues emerge. We’ll address the issues as they arise and monitor complaints annually. We keep a copy all of complaints about Welsh language services, as required by the WL Standards. Relevant WL Standards 147-149 Page 243 4 Discrimination, harassment and victimisation 4.1 Discrimination The Council will make sure that our services are designed and implemented so that they do not discriminate against people. Our policies will reflect this. There are four kind of illegal discrimination defined in the Equality Act 2010, they apply to service delivery and employment: Direct discrimination Combined direct discrimination Indirect discrimination Discrimination arising from disability 4.2 Direct discrimination– where a person treats another less favourably because of a protected characteristic. For example; not giving somebody a job or refusing to deliver a service to somebody because of their gender. 4.3 Combined direct discrimination - where a person is treated less favourable because of a combination of protected characteristics e.g. gender and age The definition of direct discrimination (see 4.2 and 4.3) has been extended to reflect case law. It now includes discrimination because of association with a person against whom it would be unlawful to discriminate e.g. discrimination against a parent of a disabled person. Direct discrimination is also extended to cover discrimination based on perception of protected characteristics e.g. discrimination against a person who is believed to be a Muslim, even if they’re not. 4.4 Indirect discrimination – when a policy or practice is apparently neutral but the effect places a group of people at a significant disadvantagefor example an inflexible uniform policy which won’t accommodate people’s needs based on religion of disability 4.5 Discrimination arising from disability – where a person is treated less favourably because of something related to their impairment e.g. a disabled pupil disciplined for not obeying a rule they didn’t know about because they didn’t understand the sign. 4.6 Harassment The Council will be pro-active on protecting people. We will raise awareness, train managers, encourage employees to report harassment and deal with problems as they arise. Harassment is unwanted behaviour that has the purpose or effect of violating a person's dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for that person. Page 244 The Council has responsibility to protect people in the work environment from harassment by people. We may be found at fault if a person reports harassment and didn’t take reasonable steps to prevent further harassment. This remains true even if a person is harassed by different people for different reasons at different times. Harassment now includes harassment based on association i.e. a friend of a disabled person, or perception i.e. mistakenly believed to be a Muslim etc. Harassment applies to all protected characteristics except for pregnancy and maternity (where any unfavourable treatment may be considered discrimination,) and marriage and civil partnership. 4.7 Victimisation The Equality Act protects people from victimisation on the grounds of any of the protected characteristics. Victimisation is when a person subjects another person to detriment because they have done, or believed that they will do, a ‘protected act.’ A ‘protected act’ includes bringing proceedings under the Equality Act 2010, giving information or evidence, or making an allegation in relation to the Act, as long as they have done so in good faith- that is, done honestly. 4.8 Discrimination Table Below is a table that shows what is covered by the Equality Act 2010 in terms of discrimination, harassment and victimisation. Human Rights are applicable to all people in relation to the Council. Discrimination Age Disability Gender reassignment Marriage and Civil Partnership Maternity and Pregnancy Race Religion or belief Sex Sexual orientation Direct Dual Indirect Harassment (Employees only) Victimisation (Employees only) Human Rights ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ■ ■ ☺ ☺ ☺ ☺ ■ ☺ ☺ ☺ ☺ ■ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺Discrimination covered by the Equality Act 2010/ Human Rights Act ■ Discrimination not covered by the Equality Act 2010/ Human Rights Act Page 245 4.9 Hate Crime and Hate Incidents Newport City Council, working in partnership through One Newport aims to promote good community relations and cohesion and deal with hate crime and incidents motivated by prejudice and hate. A hate crime is ‘a criminal offense which is perceived, by the victim or any other person to be motivated by a hostility or prejudice based on a person’s actual or perceived disability, race, religion and belief, sexual orientation and transgender’ whereas a hate incident are those that are equally based on prejudice but are non-crime related. The Domestic Abuse Unit provides a confidential, multi-agency service to people affected by domestic abuse. 5 Performance/ standards - how we deliver the policy 5.1 Strategic Responsibility The Chief Executive and Strategic Director for People are responsible for the strategic direction of equalities and Welsh language across the council. The Head of People and Business Change is the Senior Lead Officer. Day to day management and co-ordination of the policy lies in the Partnership and Policy Team. The Strategic Equalities Group is chaired by the Cabinet Member for People and Business Change. The Cabinet Member for Skills and Work, the Equalities Champion and officers that represent each equality objective attend. Some of the themes have implementation groups. Some of these groups already report elsewhere- to the One Newport Partnership, Welsh Government etc. The Council’s Tackling Poverty Champion, Armed Forces Champion, Older Persons’ Champion and Equalities Champion have an open invitation to attend the group and report to the group once a year. 5.2 Performance Building on the Local Government Measure (Wales) 2009, the proposed Local Government Reform Bill will shape the performance agenda in the coming years with our priorities focused on the framework of the Well-being of Future Generations Act. Under the duty to ‘secure continuous improvement’ is a requirement to have regard to: ‘fairness especially in reducing inequality in accessing or benefiting from services, or improving the wellbeing of disadvantaged groups.’ To do this we consider our equality duties and the effect on all people. We implement the Strategic Equality Plan by means of Strategic Equality Group and through the Service Area Plans which explicitly address equalities and Welsh language. The Service Area Plans are reported on twice a year. Page 246 We report on the Strategic Equality Plan and Equality Objectives once a year to Cabinet. These reports are published on the council’s web site. The relevant regulators for equalities and Welsh language are: The Equality and Human Rights Commission (EHRC) The Welsh Language Commissioner 5.3 Decisions Decision makers in the Council consider the Public Sector Equality Duty and the Welsh Language Standards when looking at options and taking decision about policies and services. One way to do this is by completing a Fairness and Equality Impact Assessment – an equalities risk assessment. Under the Equality Act 2010 and Welsh Language Measure 2011 all policies, practices and procedures should be consulted upon and their impact assessed (see Fairness and Equality Impact Assessments, below.), a summary and conclusion of which is detailed within the Council’s report template. 5.4 Fairness and Equality Impact Assessments (F&EIA) The Fairness and Equality Impact Assessment is an equalities risk assessment which records the benefits and risks for different people – by protected characteristic and on use of the Welsh language. It presents evidence of research, and consultation and engagement with stakeholders. See section 3.8. If we assess that the decision may affect people differently, we’ll take steps to mitigate any negative effects. This will be reported in the relevant council report. A Fairness and Equality Impact Assessment report will include: The purpose of the policy or practice A summary of the steps taken in the assessment A summary of the information take into account in the assessment The result of the assessment Any decision taken by the authority in relation to the results. The Council will publish the results of Equality Impact Assessments on our website. http://www.newport.gov.uk/en/Council-Democracy/Equalities-the-Welshlanguage/Equality-Impact-Assessments/Fairness--equality-impact-assessments.aspx Relevant WL Standards 88-90 Assessing Impact, 91-93 Consultation and 95-97 Engagement 5.5 Monitoring service delivery Newport City Council will gather and analyse information on customers’ use and opinions of its services. Monitoring service delivery and the impact of service delivery will form a part of the Council’s performance management. Relevant WL Standards 147-174 Page 247 5.6 Publishing information The Council will identify, publish and use equalities information relevant to how we are delivering the specific duties. The relevant information for employment has been identified in the Assembly’s The Equality Act 2010 (Statutory Duties) Wales) Regulations 2011 and a summary is written in section 7.5. For service delivery we will be publishing information on: Performance in relation to delivering the specific duties and the equality objectives Access to services Satisfaction with services, and Complaints. Relevant WL Standards 147-174 6 You - the employee The values for the Council as an employer were identified by employees in 2010. The authority’s values are being Accountable, Open and United 6.1 The People Plan The People Plan that sets out how we will motivate, develop and involve employees in a fair and inclusive way to make the Council a successful place to work. The Council’s Workforce Plan sits under the People Plan and contributes to the equality and Welsh language agenda in developing the right people with the right skills within the authority, and aiming to have the workforce representative of the population of Newport. 6.2 Employment The Council aims to be a fair employer and promote a friendly working culture. Without committed enthusiastic, skilled and empowered people the Council cannot succeed. We’ll create a healthy, safe and supportive work environment where people are respected for who they are and employees can perform at their best. It is illegal to discriminate either directly of indirectly against people in selecting and employing people, in the terms of employment, access to training, promotion, transfers, retirement, dismissal, and other benefits on the grounds of any of the protected characteristics. The previous section on discrimination in the ‘customers’ section applies to employees. 6.3 Requests in relation to a protected characteristic We will make every reasonable endeavour to meet employee requests relating to a protected characteristic, including dress, food, holidays, prayer times, work patterns, leave, support, physical adaptations etc. in order not to discriminate. 6.4 Positive action Positive action measures can be used to counteract the effects of past discrimination so that people in such groups can achieve their potential. We Page 248 will evidence that we believe such disadvantages or underrepresentation exists before taking action. The Council has a policy on harassment and victimisation. It is important for people to be able to work in a harassment-free environment. Harassment in the workplace is completely unreasonable, and illegal. 6.5 Monitoring and publishing information on employment Newport City Council is a large organisation with many places of work. It is important that we know the workforce, who are our employees, what are their needs etc. We will monitor recruitment, employee development and retention including:a) Number employed (by protected characteristic) b) Number employed by job, grade, pay, contract type and working patterns (by sex) c) Number of employees within a reporting period (by every protected characteristic) who: Applied for a job Changed positions and who applied to change positions, applied for training, were successful in getting training, and completed their training Employees involved in grievance procedures Employees subject to disciplinary Employees who left the employment of the authority We will monitor and publish data as required above as available on the Councils’ payroll system. We will publish data in a way that does not identify individuals. We will make monitoring information available to the public on the Council’s equalities web pages. http://www.newport.gov.uk/_dc/index.cfm?fuseaction=equalities.homepage Figures on employment will not inform us the reason for any differentials. For the causes of any differentials and actions to address them we’ll ask current and prospective employees their opinions and experiences. 6.6 Pay and reward NCC implements an open, modernised pay and grading structure and flexible benefits framework, and has implemented a comprehensive pay and grading review under the Total Reward project. 6.7 Positive about disabled people The Council is committed to the two ticks -‘Positive about disabled people initiative which guarantees an interview for disabled people who meet the essential job requirements. We can make changes to an employee's environment and role if they are disabled. Managers are responsible for providing a suitable work environment that allows employees to carry out their work. Support is available for employees and managers by occupational therapists, work psychologists and access to work advisors. Page 249 6.8 Employee engagement Employee engagement is one of the five themes of the Council’s People Plan for employees. Engagement is essential for developing a culture and structures where new and innovative work ideas can be progressed and across the authority. 6.9 Organisational Development and training Newport City Council is committed to a Corporate Organisational Development Strategy, helping today’s leaders, managers and employees understand equality in developing better public services. The Council invests in employee and Member development fairly and equitably. The Council offers the following equalities and Welsh Language training courses, which we review on an on-going basis: Equalities Awareness Fairness and Equality Impact Assessments F&EIAs Welsh Language Awareness and the Welsh Language Standards Welsh Language Taster Courses Welsh Language Greetings Prevent Training –WRAP Extremist Ideology Training Hate Crime Awareness Modern Slavery Honour Based Violence Forced Marriage and Female Genital Mutilation awareness, Dementia Friendly Awareness Briefings on Organising Bilingual Meetings, Assessing Language Skills for Posts, Community Tensions, Asylum Process etc. Employees are introduced to the Equality Duties and Welsh Language Standards in Corporate Induction and their local service area induction and have access to e-learning courses on the council’s e-learning portal. Service managers and employees will identify what skills are required to deliver good and fair service through each employee’s Your Review. Relevant WL Standards 129-132 Page 250 7 Newport City Council Equality Objectives and Equality Action Plan 2016-2020 Well-being goals and Newport City Council Equality Objectives A more equal Wales 1 Diversity in the workplace – Engaging Employees The Council’s workforce will be representative of the population we service and the workforce are involved in decisions that affect them 2 Engagement and democratic participation We will involve people in the development of Council services that affect them and base Council decisions on what people need 3 Improving Access to Services People can access all the Council services and activities that they need in terms of physical access and communication access etc. 4 Tackling Poverty We will work to reduce poverty, especially persistent poverty amongst some of our poorest people and communities, and reducing the likelihood that people will become poor A Wales of cohesive communities 5 Cohesive Communities and tackling hate crime People feel they are a part of Newport society and live their lives free from abuse and harassment. 6 Domestic Abuse and Sexual Violence People who are subject or witness to domestic abuse are supported by the Council and its partners in their current situation, and through any changes they wish to make. 7 Homelessness To provide a safe, supporting, empowering and non-judgemental environment for homeless and marginalised people so that they can achieve their potential A Wales of vibrant culture and thriving Welsh language 8 Compliance with the Welsh Language Standards We will promote our bilingual public services and increase the use of Welsh in Newport 9 Corporate Compliance Strategic leadership, governance arrangements, ensuring standards are high and consistent across all the council and areas of responsibility. Page 251 The following objectives and actions will be further developed with the Strategic Equality Group and Newport City Council’s partners in the months following Council approval of the Strategic Equality Plan and Equality Objectives Equality objective 1 Diversity in the Workplace- Engaging Employees Objective and outcome A more equal Wales The Council’s workforce will be representative of the population we service and the workforce are involved in decisions that affect them Action 1 Develop a Workforce Planning Template as set out in the People Plan Create a workforce data dashboard to compare workforce with Newport population Action 2 Develop a Strategy to address areas of difference Action 3 Identify partner organisations to work with on representation of different people Engage staff on matters that affect them Action 4 Equality objective 2 Engagement and democratic participation Objective and outcome A more equal Wales We will involve people in the development of Council services that affect them and base Council decisions on what people need Action 1 Action 2 Action 3 Action 4 Action 5 Develop a Public Engagement Strategy to support the Response Analysis required under the Well-being of Future Generations Act Gather data and intelligence through a range of methods to support the Situation Analysis required under the Well-being of Future Generations Act Fairness and Equality Impact Assessments undertaken on policy changes, projects etc. and published on council website. Ensure effective engaged Youth Council in Newport who have access to decision makers Work with Newport’s Welsh Language Forum / Fforwm Iaith Casnewydd to develop a strategy to increase the use of Welsh in Newport Page 252 Equality objective 3 Improving access to servicesObjective and outcome A more equal Wales People can access all the Council services and activities that they need in terms of physical access and communication access etc. Action 1 Audit council buildings for accessibility Action 2 Develop an Accessibility Strategy in relation to schools Action 3 Develop and maintain an English - Welsh translation and interpretation service for the council and arrangements for other languages and formats Develop guidance on standards of accessible and bilingual materials in relation to marketing, publicity and customer information Monitor satisfaction levels/ number of complaints regarding accessibility including physical, communication and Welsh language Front line staff in the contact centre and Information Station trained in accessible communications, customer service, disability awareness, conflict management etc. Digital Inclusion Council web site adheres to W3 standard at AA level and is bilingual Action 4 Action 5 Action 6 Action 7 Equality objective 4 Tackling Poverty Objective and outcome A more equal Wales We will work to reduce poverty, especially persistent poverty amongst some of our poorest people and communities, and reducing the likelihood that people will become poor (Tackling Poverty Action Plan: preventing poverty; helping people out of poverty; action to mitigate the impact of poverty) Action 1 Ensuring children have the best start in life through the delivery of Flying Start, good quality, affordable childcare and supported transition to education and through other educational transition points Page 253 Action 2 Focusing on the early indications of need so that children and young people are able to achieve their potential (achievement of children entitled to Free School Meals, Looked After Children, etc.) Action 3 Implementing the Youth Engagement and Progression Framework so that young people are offered appropriate support when leaving school Delivery of the Work Based Learning Academy, Community First and Families First (Family Skills Project) to improve people’s skills, remove barriers to employment and raise aspirations Targeted work in our most deprived communities Action 4 Action 5 Equality objective 5 Supporting the armed forces covenant Objective and outcome A more equal Wales To encourage support for the Armed Forces community living and working in Newport Action 1 Action 2 Supporting the Armed Forces Forum and the Council’s Armed Forces Champion Working with and supporting the Royal British Legion in supporting veterans and their families Action 3 Improve local data on armed forces personnel and veterans and maintain a voluntary mailing list by which to engage them Action 4 Support Armed Forces Reservists within the workforce Page 254 Equality objective 6 Cohesive Communities and tackling hate crime Objective and outcome A Wales of cohesive communities People has a sense of belonging to the city and feel safe. Action 1 We will encourage and support initiatives which provide opportunities to increase awareness and understanding of diverse cultures In Newport Action 2 To continue our support for the Hate Crime Forum in order to raise awareness of Hate Crimes, increase reporting and deliver a multi-agency response to high risk cases Action 3 We will co-ordinate a partnership approach to reporting and tackling prejudice based bullying in schools and look to play a proactive role in challenging prejudice Action 4 We will encourage opportunities to increase the public’s awareness of immigration and the inclusion of asylum seekers, refugees and migrants focusing on the shared experiences of all residents in Newport regardless of migration status or ethnicity Equality objective 7 Domestic Abuse and Sexual Violence Objective and outcome A Wales of cohesive communities People who are subject or witness to domestic abuse are supported by the Council and its partners in their current situation and through any changes they wish to make Action 1 Further develop the multi-agency Domestic Abuse (DA) Unit Action 2 Roll out training on awareness and referral processes Action 3 Forced Marriage / Honour based violence/ FGM Domestic abuse MARAK (multi agency risk assessment conferences) DASH (Domestic abuse stalking and harassment tool) Ask and Act Legislation Review and further develop the: Domestic Abuse Strategy for Newport and Action Plan, Domestic abuse directory of services Conference Call Domestic Abuse IT system Page 255 Equality objective 8 Homelessness Objective and outcome A Wales of cohesive communities To provide a safe, supporting, empowering and nonjudgemental environment for homeless and marginalised people so that they can achieve their potential Action 1 To implement the Supporting People grant programme funded by the Welsh Government to assist and support potentially vulnerable and marginalized people to live independently within the community To prevent homelessness where practicable to do so through the provision of appropriate practical help, advice and assistance Action 2 Action 3 Provide support, help and practical assistance to build individuals to cope with challenging situations and to develop skills in order to live independently Equality objective 9 Compliance with the Welsh Language Standards Objective and outcome A Wales of vibrant culture and thriving Welsh language We will promote our bilingual public services and increase the use of Welsh in Newport Action 1 Action 2 Run a publicity campaign to promote the Welsh Language Standards, and roles and responsibilities for staff, Members and the public Make the best use of council systems to facilitate language choice Action 3 Engage partners in facilitating people’s use of the Welsh language in Newport Action 4 Develop a translation service for Newport City Council employees, and facilitate employees’ development of their Welsh language skills in the workplace Page 256 Equality objective 10 Corporate Compliance Objective and outcome A Wales of vibrant culture and thriving Welsh language Strategic leadership, governance arrangements, ensuring standards are high and consistent across all the council and its areas of responsibility Action 1 Monitor performance, including customer satisfaction, through the Strategic Equality Group Action 2 Report annually on equalities and the Welsh language to Cabinet and the Senior Leadership Team, and publish relevant reports on the council’s website Action 3 Web pages hold relevant equality information: Equality Impact Assessments Annual Equality and Welsh language Reports Equalities and Welsh language population and employment data Council employees offered all the relevant training and guidance to facilitate compliance with the equalities, human rights and Welsh language legislation Review procedures on procurement, grants and sponsorships to mainstream equalities and Welsh language requirements Action 4 Action 5 Page 257 This page is intentionally left blank Agenda Item 6 Report Cabinet Part 1 Date: February 2016 Item No: See above Subject Work Programme Purpose To agree a work programme for 2016 Author Head of Democratic Services Ward All Wards Summary The Corporate Assessment suggests to the Council that it should consider strengthening committee work programming arrangements to ensure they are timely, meaningful, informative, and transparent, balanced, monitored, and joined up. In response to that suggestion Cabinet agreed that each month the Head of Democratic Services will ask Chief Officers to update the Cabinet work programme and this update will be reported to Cabinet Work programming for the Cabinet is member led and as such this programme is submitted for approval or amendment by cabinet members This programme will then be used to help inform the Scrutiny Committee work programmes. A work programme suggested by Chief Officers is attached. This is, of course, a working document and will be subject to change. It is important that the work programme for Cabinet and, in the case of Scrutiny Committees, the work programme for those committees are owned and prioritised by members. Regular reports on the programme will provide more opportunities for that to be done. Proposal To agree the proposed programme Action by Head of Democratic Services Timetable Immediate This report was prepared after consultation with: Chief Officers Monitoring Officer Head of Finance Head of People and Business Change Page 259 Background As mentioned in the summary above, the Corporate Assessment suggested to the Council that it should consider strengthening committee work programming arrangements to ensure they are timely, meaningful, informative, and transparent, balanced, monitored, and joined up. In response to that suggestion cabinet agreed that each month the Head of Democratic Services will ask Chief Officers to update the Cabinet work programme and this update will be reported to Cabinet This will then be used to help inform the Scrutiny Committee work programmes A work programme suggested by Chief Officers is attached. This is, of course, a working document and will be subject to change. It is important that the work programme for Cabinet and, in the case of Scrutiny Committees, the work programme for those committees are owned and prioritised by members. Regular reports on the programme will provide more opportunities for that to be done. Financial Summary There is no direct cost to adopting a programme of work Risks Risk No action taken The process is not embraced by report authors and members Impact of Risk if it occurs* (H/M/L) M Probability of risk occurring (H/M/L) L What is the Council doing or what has it done to avoid the risk or reduce its effect M M If there is proliferation of unplanned or late items, the opportunity to ensure work programming is timely, meaningful, informative, and transparent, balanced, monitored, and joined up will diminish This work programming arrangements to ensure they are timely, meaningful, informative, and transparent, balanced, monitored, and joined up. Who is responsible for dealing with the risk? Head of Democratic Services Head of Democratic Services Links to Council Policies and Priorities These proposals will help the Council provide the best possible affordable service to members and will provide information to the public and elected members Options Available To adopt the process and adopt or amend the work programme To consider any alternative proposals raised by Cabinet members To take no action Page 260 Preferred Option and Why To adopt the proposals which should help to ensure work programming arrangements are timely, meaningful, informative, and transparent, balanced, monitored, and joined up. Comments of Chief Financial Officer There are no financial implications in adopting a programme of work Comments of Monitoring Officer There are no legal implications in adopting a programme of work Staffing Implications: Comments of Head of People and Business Change There are no specific staffing l implications in adopting a programme of work Comments of Cabinet Member The Chair has approved the report for consideration by cabinet. Local issues There are no local issues as this report relates to the Council’s processes Scrutiny Committees Regular updates will allow the Scrutiny and Cabinet work programmes to be better coordinated. The Scrutiny Improvement Group is developing new ways of working and reviewing the work programmes to focus more on risk and restricting the number of items on agendas by channelling information reports by way of other and ensuring committee reports are based around outcomes Equalities Impact Assessment These proposals need no Equalities Impact Assessment Consultation All Chief Officers are consulted on the programme Background Papers Corporate Assessment Dated: 5 Feb 2016 Page 261 CABINET WORK PROGRAMME 2016-2017 Cabinet Meeting January 2016 February 2016 Page 262 March 2016 April 2016 Items for provisional agenda Lead Officer For Scrutiny / Date Council Improvement Plan 2016/17 Revenue and Capital Monitor Council Tax Reduction Scheme Work Programme Update ( regular item) Head of People & Business Change Head of Finance Head of Street scene & City Services Head of Democratic Services Budget and MTFP Capital Budget Strategic Equality Plan Work Programme Update ( regular item) Head of Finance Head of Finance Head of People & Business Change Head of People & Business Change Head of Democratic Services Budget and MTFP Capital Budget Improvement Plan update City Deal School Categorisation EAS Business Plan 2016-19 Public Service Boards Budget Monitoring Treasury Management Pay and Reward Policy Staff Survey Wellbeing of Future Generations Act Work Programme Update ( regular item) Head of People & Business Change Chief Executive Chief Education Officer Chief Education Officer Head of People & Business Change Head of Finance Head of Finance Head of People & Business Change Head of People & Business Change Head of People & Business Change Head of Democratic Services Improvement Plan 16-18 Risk Register Update Work Programme Update ( regular item) Head of People & Business Change Head of People & Business Change Head of Democratic Services Council Tax Reduction Scheme Treasury Management Nomination of the Mayor Schedule of meetings Improvement Plan 2016/17 Treasury Management Members Remuneration for the coming year May 2016 June 2016 July Page 263 2016 Sept 2016 School Organisation IT service review. Work Programme Update ( regular item) Chief Education Officer Head of People & Business Change Head of Democratic Services Improvement Plan Update Risk Register Update Certificate of Compliance Capital Outturn Revenue Outturn Work Programme Update ( regular item) Head of People & Business Change Head of People & Business Change Head of People & Business Change Head of Finance Head of Finance Head of Democratic Services Director of Social Services Annual Report Budget Consultation and engagement timetable Revenue Budget Monitor Capital Monitor & Additions Work Programme Update ( regular item) Director of Social Services Head of Finance Head of Finance Improvement Plan Review Improvement Plan Quarter 1 Risk Register Update Welsh Language Scheme – Annual Report Equalities Plan – Annual Report Treasury Management Work Programme Update ( regular item) Head of People & Business Change Head of People & Business Change Head of People & Business Change Head of People & Business Change February 2016 January 2016 Head of Finance Head of Finance Head of Democratic Services Head of People & Business Change Head of Finance Head of Democratic Services Pay and Reward Policy Annual Report by the Director of Social Services Annual report by the Democratic Services Committee NNDR Rate relief Scheme Improvement Plan Review Annual Report by the Scrutiny Committees Annual Report by the Standards Committee Oct 2016 Nov 2016 Dec 2016 Page 264 Jan Annual Improvement Report Revenue Budget Monitor Capital monitor & Additions Work Programme Update ( regular item) Head of People & Business Change Head of Finance Head of Finance Head of Democratic Services Education and Pupil Performance data Work Programme Update ( regular item) Chief Education Officer Revenue Budget and MTFP Improvement Plan Update Risk Register Update Certificate of Compliance – letter 2 Work Programme Update ( regular item) Head of Finance Head of People & Business Change Head of People & Business Change Head of People & Business Change Head of Democratic Services Improvement Plan 2017- 2018 Reduction in Council Tax Scheme Head of People & Business Change Head of City Services and Digital Infrastructure Head of Finance Head of Finance Head of Democratic Services 2017 Revenue Budget Monitor Capital Budget Monitor Work Programme Update ( regular item) Feb 2017 Budget and MTFP Capital Budget Treasury Management Pay and Reward Policy Work Programme Update ( regular item) Gambling Act – Statement of Principles Update Head of Democratic Services Head of Finance Head of Finance Head of Finance Head of People & Business Change Head of Democratic Services Council Tax Reduction Scheme Nomination of the Mayor Schedule of meetings Budget and MTFP Capital Budget Treasury Management Pay and Reward Policy Page 265 This page is intentionally left blank