PSG The PSG Fotofan app is dedicated to fans
Transcription
PSG The PSG Fotofan app is dedicated to fans
CASE STUDY 03 abstract The Paris Saint-Germain Fotofan app is one of the most recent official mobile apps of the Paris Saint-Germain. In addition to the existing second screen PSG Officiel app, this Fotofan app is fully dedicated to the animation of the Parisian club fans. This mobile solution is available worldwide for iOS and android operating systems and on both smartphones and tablets. Recently, the PSG has become one of the most powerful football clubs at an international scale. Since then, amongst the best players of the world have joined the Parisian team. Those football stars have made the PSG’s renown grow stronger in and outside France. Its fans community has thus not only increased in number but got also more international. In order, to reach and federate its growing supporters community, the PSG chose to use the Fotofan solution for their mobile strategy. With this solution developed by Netco Sports, which capitalises on market-leading innovative photomodification features, the PSG provides their fans a platform of engagement though enhanced and personalized content. context The Paris Saint Germain (PSG) is the mostsupported football club in France. Since 2011, the Parisian club’s notoriety has grown throughout the world. It ranks in the 10 first international football teams according to the UEFA rankings. An international range Since then, the club has recruited players amongst the best football international stars. The PSG competes now with the best European football team, and takes part into world-class competitions such as the UEFA Champions League. Consequently, the number of its supporters has considerably grown in and outside France. PSG is one of the most widely supported French clubs abroad. Social innovation In order to federate this growing fans community, the PSG wanted to set up a new social tool. The objective was to find an original way of making those supporters interact and not only at the stadium but everywhere and at anytime. That way the reach could be borderless and the community could engage also from abroad. The Fotofan mobile solution Mobility proved to be the best way to address this objective, within an already well digitalized community. The Fotofan mobile solution encourages and accompanies a social sharing phenomenon, based on photo-modification. Fotofan integrates branded graphic elements so that the fans can personalize their photos with the club image. This customization to the PSG’s colours helps the development of a viral, contentoriented community. App differentiation strategy The PSG decided to build a new app in addition to their official existing app, so that they could provide a dedicated platform for their fans engagement. This mobile solution is available worldwide for iOS and android operating systems and on both smartphones and tablets. Since then, the club has recruited players amongst the best football international stars. The PSG competes now with the best European football team. the app The PSG Fotofan app is dedicated to fans engagement and targets social sharing phenomenon through photo-modification advanced features. By bringing to the users a new and fun tool to share photos with friends, the app encourages virality inside the contentsharing community. In the photo-editor, up to 12 different filters are available to rework photos. In addition to the filter effects, PSG fans have the possibility to use predefined photos frames. They can also modify or adjust the inclination of the picture. A SAAS solution Branded elements integration The app allows users to rework photos that already are in their device library. But they can also take a new picture from the Fotofan app and personalize it afterwards. The modifications brought to the photos are instantly visible in the app, so that the user can go back to its previous state if he’s not satisfied with the result. The key element in this photo-editor is the possibility to integrate Paris Saint-Germain image branded elements on the photo. Jerseys, socks, full outfits, favorite players, fanions or slogans are examples amongst the 45 PSG exclusive items that the user can insert on his photo. This really is the amusing part of the picture edition, which gives true added value to the contentsharing feature. Advanced settings Going viral First step is to center, zoom and crop the photo itself in the editing zone. Once done, the user accesses the photo-edition mode of the app. Thanks to an intuitive navigation header, he can easily return to this first step, or on the contrary go forward to the next step. Finally, the last step is the actual sharing of the unique photo the user just has created on Facebook, Twitter, or by mail. The user can also decide so save his work to continue his creation later. A mobile photo-editor Prebuilt #PSGFotofan hashtags ensure that all fans are engaging in a social community. That way, the Fotofan app allows to create a CRM of the most passionate fans. This solution powered by Necto Sports can be taken either as a standalone app as for the Paris Saint-Germain, but is also available as a component, so that the brand can integrate it an existing app as a dedicated module. It is available on smartphones and tablets for both iOS and android. MOST INNOVATIVE FEATURES Branded customization for photos Photo-sharing social tool results Offering the supporters an original way to design and share their own personal PSG masterpiece proved to be a really successful idea. Indeed, the Paris Saint-Germain was the first club app ever in France to reach the first position in the sports category on the stores. It ranked 10 across all categories in France. Over 5 000 photos were shared in under 2 weeks. The dedicated twitter hashtag created by the PSG for their fans to share their masterpiece showed that on average 5000 tweets were posted per day. This solution reaches mainly the under 25s, with 65% of average use. The Fotofan solution, developed by Netco Sports, can be implemented as a standalone app. That was the case for the famous Brazilian club Cruzeiro Esporte Clube or for LeTROT, the French horse racing institution. But, it can also be integrated as a component; as for the French Football Federation, in the Les Bleus mobile app. Over 5000 photos were shared in under 2 weeks. PARIS MONTREAL 20 Avenue Franklin Delano Roosevelt 1819, Boul. René-Lévesque Ouest, Bureau 202, Montréal 75008, Paris Phone : +33 1 44 83 06 67 Phone : +1(438) 404-1645 SAO PAULO One of the keys of the success Fotofan PSG app is the promotion done in the Parc des Princes stadium, before the beginning of the game. Indeed, the best photos are broadcasted on the giant screen. Avenida Paulista - 1079 Sao Paulo 01311 - 200 Bela Vista Phone : +55 (11) 941253046 SYDNEY 4 Broadcast Way, Artarmon NSW 2064 Phone : +33 1 44 83 06 67 [email protected] netcosports.com