Employee of the Month

Transcription

THE 675
PUBLISHED BY THE ORLANDO VA MEDICAL CENTER
V O L U M E
IN THIS EDITION:
 Message from the Director - VA Choice
 MyVA Putting Veterans
First - 2,3
 Employee of the
Month: March - 4
 Volunteers Needed for
Dedication Events - 4
 Diversity Day - 5
 OVAMC Facebook - 5
 2014/2015 VALOR Students - 6
 Updated Lake Nona
Phone Numbers - 6
 Donated Leave Requests - 7
 Customer Service Motivational Tip of the
Week - 7
 Pearls of Wisdom - 7
 Social Work Awards - 8
 Employee Wellness - 8
 Ask the Director - 8
 Lake Nona Activations
Update - 9
9 ,
I S S U E
 National Compliance
and Ethics Week - 11
 OVAMC Vanpool - 12
A P R I L
2 2 ,
2 0 1 5
Message from the Director - VA Choice
The Veterans Access, Choice and Accountability Act of 2014 (VACAA) was enacted
last year as a temporary 3-year program designed to bridge the gap while VA expands
capacity and access to in-house care. Recently there have been changes to the program and I wanted to provide you updated information regarding these changes. A part
of the Choice Act required the VA to adopt a straight-line method for determining eligibility for the Program based on the distance between a Veteran’s place of residence
and the closest VA medical facility. On April 24, 2015, VA published a second rule that
changed the way VA measures distance for purposes of determining eligibility.
A Veteran who meets threshold eligibility criteria may be eligible for the Choice Program based on the distance from his or her place of residence to the closest VA medical facility. VA previously determined eligibility based on place of residence using a
straight-line measure of distance. VA is now using a driving distance measure. For
example: Under the new distance calculation, a Veteran who lives 40 miles or less,
measured using a straight-line distance, from the nearest VA medical facility, but who
needs to physically drive more than 40 miles to get there would be eligible for the Veterans Choice Program. Under the previous straight-line distance calculation, this Veteran would not have been eligible for the Program unless he or she was required to wait
for an appointment longer than 30 days from his or her preferred date or the date determined to be medically necessary by his or her physician.
Effective immediately, VA is also changing the mileage calculation for beneficiary travel. The change will ensure consistency in VA’s mileage calculations. The beneficiary
travel mileage calculation will now be made using the fastest route instead of the shortest route.
Please see the attached Fact Sheet regarding the Choice Program and changes in
mileage calculations. Questions about the Choice Program can be directed to our local
VA Choice Champions which are located at the below link on SharePoint:
http://vaww.visn8.portal.va.gov/orlando/cos/ihs/VA_Choice_Card/SitePages/Home.asp
x.
The expansion in eligibility increases Veterans’ access to high quality, timely
healthcare. We look forward to continued collaboration with Veterans and our partners
to ensure the success of the Veterans Choice Program.
 National Immunization
Week - 10
 Editor’s Corner - 10
1 5
Timothy W. Liezert
Timothy W. Liezert
Director
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THE 675 - THE ORLANDO VA MEDICAL CENTER’S WEEKLY NEWSLETTER
Goal:
The goal is for the U.S. Department of Veterans Affairs to be the number 1 Federal Agency by
becoming the model agency for the US Government!
MyVA is about:
Putting the Veteran’s Interest first
Empowering employees and helping them deliver excellent customer service to improve the
Veteran experience
Improving or eliminating processes that impede good customer service
Rethinking our internal structures and processes to become more Veteran-centric and productive
MyVA is a mindset and a cultural shift that places the Veteran at the center of everything we do.
Our Vision:
To deliver world-class service, defining success by Veterans’ outcome one Veteran at a time,
while integrating across VA programs to optimize productivity and efficiency
To achieve this vison, MyVA has fie primary focus areas:
1. Improving the Veterans’ experience by examining our Veteran-facing processes and
organizations from the Veteran’s perspective to enable every Veteran to have a seamless,
integrated, and responsive VA customer service experience every time.
2. Achieving support services excellence by identifying common services that are performed in support of VA mission components, and seeking to optimize these services to
increase efficiency and eliminate duplication. These services include: Human Resources,
Legal Services, Information Technology, Acquisitions & Logistics, Real Property Facilities
Management, Public Affairs, Congressional Affairs, Budget & Finance, and Security &
Preparedness.
3. Establishing a culture of continuous performance improvement, so conditions are set
at the local level for issues to be raised, addressed, and solutions replicated across as
many facilities as needed to achieve enterprise level results
4. Enhancing strategic partnerships by making better “matches” and formal partnerships
between community, nonprofit, and other organizations and the work being done for Veterans at VA facilities across the country.
5. Improving the employee experience and focusing on “people and culture” so employees are empowered to better serve Veterans.
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MyVA is about the Blueprint for Excellence:
The Blueprint is VHA’s framework to rebuild the Veterans’ trust and become a truly Veterancentric health system. It sets high expectations for health care innovation and a positive culture of service.
Improve Performance
Promote a Positive Culture of Service
Advance Health Care Innovation for Veterans and the Country
Increase Operational Effectiveness and Accountability
What’s Next?
In the coming days, we want you to engage in team discussions with your supervisors and
coworkers.
How do you think Veterans feel about their experience with VA?
What do Veterans currently experience when they first enter our facility?
Is the outcome of the Veteran Experience consistent from area to area?
What prevents us from maximizing the Veteran Experience?
What can you do to enhance the Veteran Experience?
What can you and your work team do to improve efforts at putting Veterans first?
What information, training, or tools do you and your work team need in order to improve
efforts at putting Veterans first?
More information and resources can be found using this link: MyVA Resources Link
Documents for resources on SharePoint link:
MyVA Discussion Questions – MyVA five primary focus areas and questions for service
level discussions
VHA MyVA Cascade Message No 2 – PowerPoint presentation for Service Level meetings
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Employee of the Month - March
Our March employee of the month, Lloyd Duran (VITAL-Psychology Technician), gave a
presentation to the Oak Ridge National Laboratory (ORNL) and Pellissippi State Community College (PSCC) that was very well thought
out and very educational. His presentation
allowed these educational partners to get a
broad understanding of the issues that veterans face as they transition into the civilian
workforce and the importance of training programs for Veterans.
Lloyd’s presentation helped Oak Ridge Associated Universities (ORAU) and ORNL to
jointly propose a targeted program to engage
qualified Veterans in mission areas at the laboratory. His presentation raised the Laboratory’s awareness of an untapped and capable
part of our workforce and generated enthusiasm for actively recruiting Veterans to participate in existing programs. As a result of their
new commitment to Veterans, ORAU recently engaged with the Advanced Manufacturing Office in the
Office of Energy Efficiency and Renewable Energy within the US Department of Energy to create a
summer training program for 3-D printing technology. The 24-member cohort that participated during
the summer program was composed of 14 Veterans including one wounded warrior, three active duty
service members, two reservists, and five civilians. The graduation ceremony for this activity was
publicized nationally.
Additionally, Lloyd’s presentation helped these companies understand the need to capture data on
applicants who are Veterans. Zintellect, ORAU’s new electronic application system, will now collect
information on applicants who are Veterans, allowing them to gauge the success of their recruitment
efforts.
The Employee of the Month committee congratulates Mr. Lloyd Duran for going over and beyond his
scope of duties to fulfil the VA’s mission. Job well done!
Volunteers Needed for Dedication Events
Sign ups have opened for three events that will need volunteers to be successful. If you are
interested, click the link for the event you wish to sign up for. Please note: Sign up does not
guarantee participation, you will be contacted if approved.
Employee Diversity Day
May 16th times between 8 a.m. and 3 p.m.
Veteran Open House Event
May 23rd Volunteer times between 8 a.m. and 3 p.m.
Lake Nona Dedication Ceremony and Reception
May 26th Volunteer times between 8 a.m. and 1 p.m.
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5
Ready to
RSVP right
now?
Click HERE
to be led
directly to
the sign up
page.
Facebook
Thank you to everyone who helped us reach 5,000 likes! Currently we are fourth in the
nation, but we can be #1! Keep spreading the word for people to like our Facebook page!
Click the Orlando VAMC
Facebook Page!
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2014-2015 VALOR Students
What is VALOR? It is an acronym for Veterans Affairs Learning Opportunities Residency; a VA
recruitment and retention program at the national level. Orlando VA Medical Center first joined the program with three students in the summer of 2008. Since then, the number of approved students per
academic year at this facility has increased to the current amount of 8 students. As per Martha I.
Ybarra, MSN/Ed, RN, VALOR Program Coordinator, to date we have had a total of 28 students completing the VALOR Program.
2014-2015 VALOR students
During their 800hr residency the students rotated through the Ambulatory Care areas at Lake
Baldwin Campus as well as the Long Term Care at the Community Living Center in Lake Nona. A special thanks to all the dedicated VALOR preceptors, who were instrumental in the success of this program.
Last Thursday, April 23, 2015, we celebrated the VALOR Pinning/Conclusion Ceremony at
Lakemont Campus. This was the first time all VALOR students expressed an interest in becoming VA
Nurses once they obtain their license.
On May 8, 2015 the students will participate in the
UCF Commencement Ceremony for their BSN degree.
(Left to Right on the attached photo) Lindy Herr, Emily Tate, Leanne Postlmayr, Amanda
Rose, Martin Perry, Desiree Leigh, Katelyn Williams, and Alyssa Pirlo.
Updated Lake Nona Phone Numbers
We are updating the new phone numbers to Lake Nona as services there activate. Look for these in the Phonebook from the SharePoint home page tab.
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Donated Leave Requests
The following individual is in need of donated leave:
Perez-Velez, Edwin (FMS)
Anyone wishing to donate annual leave (minimum 4 hours), may use VAF0239. Leave Request forms and other forms can be found on the HRMS SharePoint.
Questions pertaining to the Leave Donation Program (or other Leave programs) may be
directed to Harolynn Coplin(x24271), HRMS.
A complete list of individuals accepting leave donations is at the following link: Donated Leave Participants
Customer Service Motivational Tip of the Week
Take the life that you have, and give it your best.
Life can be hurtful, and not always fair.
Life can surround you, with people who care.
Life clearly does offer, its ups and its downs.
Life teaches us to take, the good with the bad.
Life is a mixture, of happy and sad.
So.....
Take the life that you have, and give it your best.
Think positive, be happy, let the Universe do the rest.
Take the challenges, that life has laid at your feet.
Take pride and be thankful, for each one you meet.
To yourself give forgiveness, if you stumble and fall.
Take each day that is dealt you, and give it your all.
Take the love that you're given, and return it with care.
Have faith that when needed, it will always be there.
Take time to find the beauty, in the things that you see.
Take life's simple pleasures, let them set your heart free.
Pearls of Wisdom
Q: How are medications stored in the medical center?
A: In designated LOCKED/SECURED medication storage areas where accessibility is restricted to
allow only authorized staff. This could be a locked room and/or in an automated medication dispensing machine such as Pyxis.
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Social Work Awards
Social Work Service celebrated Social Work Month with the first recognition for social worker of the
year. All Social Work Staff were able to nominate a peer for this honor. One social worker was recognized from Lake Baldwin, Daytona and Viera sites. The selected social workers exemplify the core
values of social work in being a helper to Veterans and staff alike, having a passion for making a difference in the lives of others and a commitment to the continued growth of social work services in the
organization. While we have celebrated all of social work, we are congratulating these three staff and
the triumph of their super powers!
Employee Wellness
Set your new health goals!
Click Here for the Free Online Wellness Program
Contact Kelly Jansen 407-646-4095 to schedule wellness classes in 2015
 MOVEmployee
 Stress Reduction/Creating Balance
 Tobacco Cessation
 Nutrition
Ask the Director
Have questions that you would like answered?
Submit them to [email protected] with the subject line “Ask the Director”.
The Director will answer the question and we may run the response in the 675.
If you want the question to be anonymous, send it via inter-office mail to
Public Affairs Bldg. 508 cubicle 123.
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Lake Nona Activations Update
With the transition to Lake Nona, many employees require access to the new medical center in order
to complete various tasks associated with the activation of the facility. Please remember that this is
still a construction site and that in order to provide security for staff and patients all exterior doors to
the Clinic Building will be kept locked at all times, except the first floor west garage entrance and the
first floor front entrance of the outpatient clinic building. These entrances will be open Monday
through Friday 5am to 7pm. If you need to temporarily access the Clinic building on a different floor,
please contact the VA Police to unlock the door. The DT and Hospital Building are still under control
of the contractor, and access to those sites should be coordinated thru Lawrence Tucker, or Laura
Finfrock, in Activations.
DRAFT PROPOSED MOVES (ALL ITEMS ARE SUBJECT TO CHANGE AT ANY GIVEN TIME):
The information provided here is estimated, and time frames are subject to change based on the
commissioning of the building, which includes ensuring physical plant equipment is properly started,
operations are integrated, and testing and balancing is completed.
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CFM to VBA Area (May 14)
Pharmacy OP (May 18)
Fiscal 4th DT (May 26) Move from Metric
OIT 4th DT (May 26) Move from Lakemont
Phlebotomy (May 26)
Move 1D to 1H (May 26)
Nephrology 1B (May 28)
Neurology 1D (May 28)
Radiology Up (May 29) US, General Rad, CT, Mamo *MRI available on (July 30)
Hybrid Team 1F (June 01)
MH OP (2h,2J) (June 8) 3 Teams
Red Team 1g (June 15)
Rheumatology 1b (June 16)
Transplant 1b (June 17)
Cardiology 1c (June 18)
Endocrinology 1d (June 19)
PM&R (3d) (June 22)
Prosthetics (3C) (June 22)
Women’s Health 4C (June 29)
NFS/VCS-Canteen (June 29)
1st FL DT Adm (July 3-29) To be determined who
Path/Lab Service (July 31)
Core Lab, (Hemo, Micro) Path., Urgent Care (Aug 10)
The medical center activation team provides a weekly status update for Lake Nona facilities each
Wednesday following morning report, and conducts a Lake Nona Integrated Planning Team session
each Thursday afternoon at 2 p.m. in the Multipurpose Room. We will provide weekly updates from
those events in the 675, and throughout the activation process.
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10
National Immunization Week April 24th - April 30th
Vaccines save up to 3 million lives world wide every year. The benefits of preventing disease with a
vaccine far outweigh the risks and everyone is encouraged to obtain the recommended immunizations. There has been a dramatic decrease of new infectious diseases in the United State, compared
to 20th century baseline number of cases, with the administration of vaccines. Just look at the numbers
Disease
Percent Decrease
Measles
99%
Mumps
95%
Smallpox
100%
Polio
100%
Tetanus
96%
Are you up to date on your immunizations? Recommended Adult Immunization Scheduled 2015
Bring Your Child to Work Day
Another successful year for Bring Your Child to Work
Day!! The kids had a blast learning about careers at
the Orlando VA Medical Center; staff had a great
time as well.
Editor’s Corner
Submissions to the 675 are due each FRIDAY AT NOON!
Submit via the Public Affairs
SharePoint Dashboard
Note: You must put the date(s) that you would like the message to run. Also place one submission for each week of promotion.
For Example:
If you would like a FB post, 675 article and Twitter message
to go out the same day/week it can be in one submission.
If you have any messages for this week and a different set of
messages for the next week, a new submission must be
placed.
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Latest Vanpool Information
Originating From
Destination
TOD
POC Name
POC Phone
Apopka
LB/ Lakemont
7:30 am – 4:00
pm
Denise Daly-Stennis; [email protected]
407-621-2647
LB/Lakemont
8:00 am – 4:30
Jerald Marks, Sr.;
321-397-6617
Apopka
Apopka
Avalon Park
Avalon Park
VA/Walgreens Flu Immunization Pilot
pm Program
[email protected]
Flu season is here
and VA encourages7:30
ouramenrolled
patients
to getSharitheir flu shot now! Getting
LB/Lakemont
Sharita Burns;
407-373-9987
their flu shot has never been easier. 4/4:30 pm
[email protected]
X7183
This year, Florida VA health care facilities within the VISN 8 Network are participating in a
Nona
7:30 am– 4:00
Ofori;
407-599-1547
pilot program toLake
offer
enrolled Veterans
a new optionHannah
to receive
their flu shot.
pm
[email protected]
Lakefor
Nona
8:00 am–
4:30
407-646-4298
JimmyaVasil;
[email protected]
Veterans enrolled
VA care the VISN
8 Network
have
number
of convenient locations
to
pm
get a flu shot including:
Clermont (Hwy 27 & Rt. 50)
LB/Lakemont
8:00 am – 4:30
Janice Ledesma;
407-599-1599
Lake Baldwin
Lake Nona CLC
7:30 am – 4:00
pm
Gladys Alphonse;
[email protected]
407-631-6064
North Merritt Island Area
Viera OPC
8:00 am - 4:30
pm
Francesca Cendrowski; [email protected]
321-637-3788
X42872
Sanford Area (Orange
City/Deltona)
Lake Nona
7:30 am - 4:00
pm
Kevin Friend; [email protected]
407-629-1599
X5137
St. Cloud Area
LB/Lakemont
7:30 am – 4:00
pm
Manuel Ortiz-Cordero; [email protected]
407-629-1599
X1307
Viera/Rockledge
LB/Lakemont
8:00 am – 4:30
pm
Yira Gantes-Todd;
[email protected]
407-629-1599
X1346
St. Cloud/Lake Nona
LB/Lakemont
7:00 am – 3:30
pm
Helen Redmon; [email protected]
407-622-4060
Titusville
Lake Nona
7:30 am–
4:00 pm
Amy Dixon;
[email protected]
321-3976294
Windermere/Winter Garden
Area
LB/Lakemont
8:00 am – 4:30
pm
Karen Slazinski; [email protected]
407-629-1599
X1147
Winter Springs
Viera OPC
8:00 am – 4:30
pm
Terry Elliott; [email protected]
321-637-3788
x2708
University Blvd/Goldenrod Area
LB/Lakemont
7:00 am -3:30
pm
Makeeba Crawford;
[email protected]
407-646-5187
Winter Springs/Longwood
Lake Baldwin
7:30 am – 4:00
pm
Maria Miranda; [email protected]
321-397-6358
Apopka / Altamonte Springs
Lake Nona CLC
7:30 am – 4:00
pm
Maria M. Santiago; [email protected]
407-937-9482
pm can receive [email protected]
X1704to
VA medical centers and clinics: You
a no cost flu shot. If you are admitted
our
facility
or
at
one
of
the
convenient
walk-in
flu
stations.
For
more
information
on
locaClermont (Hwy 27, Hwy 50, W.
Lake Nona
7:30 am – 4:00
Christina Weaver; Christi407-631-6029
tions
and
hours
(insert
facility
specific
information)
Colonial Dr.)
pm
[email protected]
Non-VA Providers
and Pharmacies:
Many
offer flu shots that
may
Cocoa Area
LB/Lakemont
7:30am
- local retail
Shawnpharmacies
O’ Hagan
321-307-1316
be covered by private insurance or programs
Medicare. If you do not have insurance,
4:00pm such asShawn.O’[email protected]
there8:00
willamusually
a charge.
Davenport/Champions Gate
LB/Lakemont
– 4:30 beAriday
Rodriguez; Ari407-629-1599
(Hwy 27)
Walgreens and the VA Retail [email protected]
Program: If you are a Veteran X1147
enrolled
you have the opportunity
get your
flu Jimenez;
shot from
a local Walgreens
in the
Kissimmee Area in a Florida VA
LB/Lakemont
7:30 am to
- 4:00
Julissa
Julis407-646-4290
VISN 8 service area and Walgreens pm
can send your immunization
record
electronically
to
your
[email protected]
local VA medical center. The cost of the flu shot may be covered by private insurance or proKissimmee (Landstar/Town
LB/Lakemont
8:00 am – 4:30
Bada A. Ortiz; [email protected]
407-599-1599
grams such as Medicare. If you do not
While
Center Blvd)
pm have insurance, there will usually be a charge.
X1162
participation is strictly voluntary, simply let the Walgreens clinician know that you are an
Lake Nona Area
LB/Lakemont
7:30 am – 4:00
Rafael Martinez; Ra407-629-1599
enrolled Veteran patient and you
information shared with the VA.
pmwould like your
[email protected]
X1743
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Employee of the Month

Transcription

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