2014 Year Report and consolidated financial statements
Transcription
2014 Year Report and consolidated financial statements
Annual report 2014 Corporate Report 2014 Stable development and social initiatives in 2014 Consolidated Financial Statements Contents Contents 2 CORPORATE REPORT 2014 8 About this Report 9 Kyivstar background 10 Kyivstar shareholders 11 Important events of the year 12 Important events of the year 13 Operational and financial results of 2014 14 Capital investment and marginality of business 15 Revenue from fixed-line communication, mobile and fixed Internet 16 Increasing the number of customers 17 Technical infrastructure of Kyivstar network 18 Voice transmission quality 19 Performance indexes of Kyivstar network 20 Modernization of the network according to the best world practices 21 Advantages of Kyivstar modern infrastructure 22 Traffic in Kyivstar network in 2014 23 Ecological building 24 Protection of network from suspicious SMS-mailing and spam 25 Reliability and security of network 25 Increasing of equipment productivity 26 Building of data transmission channels with a capacity of 100 Gbit/s 27 2 KYIVSTAR ANNUAL REPORT 2014 CONTENTS Provision of communication in Donbas 28 Focus on customer, improvement of tariffs and services 29 New tariffs and services 30 Special offers for schoolchildren and students 31 Free calls and Internet for Donbas 32 Calls to other mobile networks at 25 kopecks per minute 33 Calls to landline numbers at the rate of 30 kopecks per minute 33 International calls at favorable rates 34 New possibilities in international roaming 35 Proposals for business-clients. Tariff line «Business Optimum» 36 New services for convenient mobile communication 37 Mobile Internet – the rapid growth 38 The use of social networks via smartphones 39 Experts recognize Kyivstar a leader in mobile Internet 40 Home Internet 41 New proposals: 33% discount on the monthly fee during a year 42 «Home Internet» is available to small and medium businesses 43 Development of mobile applications and innovative services 44 Mobile applications for music fans 45 «Mobile money» – in a mobile application 46 Mobile library in smartphones 47 Popularity of content services 48 Service at the highest level 49 3 KYIVSTAR ANNUAL REPORT 2014 CONTENTS Innovations in customer service 50 Mobile application «My Kyivstar» for easy expenses control 51 A callback at a time convenient for the client 52 Star Call Center 53 STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 54 About the Company 55 Kyivstar is part of the international telecom-holding 56 Key achievements and challenges in 2014 58 Upgrading of values 60 Kyivstar brand renewal 60 Investment development and assisting the community in 2014 61 Social initiatives concepts 62 Corporate charity 63 Support of education in Ukraine 64 Safety of children using the World Wide Web 65 Support for talented pupils and students 66 Free access to the knowledge base on the Internet 67 Investment in the country’s IT- future 67 Internship Programs for Students 67 Educational tours for pupils 67 Platform for the development of entrepreneurship and business education 4 KYIVSTAR ANNUAL REPORT 2014 68 CONTENTS Aid to parentless children and children from poor families 69 New Year Performances for children with the participation of Kyivstar volunteers 70 Care for the lonely elderly 71 Mobile communication helps in difficult life circumstances 72 Humanitarian aid to medical institutions 73 Charity sports events involving Kyivstar 74 Unique Kyivstar products to help the society 76 Mobile technologies for Ukrainians’ health 77 Preserving cultural and historical heritage 78 Online: Handwriting of the Ukrainian poet Taras Shevchenko 79 Ukrainians created thousands of unique Vyshyvankas within the Kyivstar special project 80 Caring for the environment 81 Kyivstar ecocommunication 82 Collecting waste batteries and accumulators at Kyivstar offices 83 Ecovolunteerism on the occasion of the Earth Day 84 For over 18 years, Kyivstar has been working for the good of Ukraine and it remains one of the most socially responsible local businesses 85 CONSOLIDATED FINANCIAL STATEMENTS 86 Independent auditor’s report 87 Consolidated statement of comprehensive income 88 Consolidated statement of financial position 89 Consolidated cash flow statement 90 5 KYIVSTAR ANNUAL REPORT 2014 CONTENTS Consolidated cash flow statement 91 Consolidated statement of changes in equity 92 1. Corporate information93 2. Operating environment, risks, political and economic conditions in Ukraine94 3. Basis of preparation95 4. Adoption of new or revised standards and interpretations96 5. Summary of significant accounting policies97 6. Critical accounting judgements and key sources of estimation uncertainty109 7. IFRSs and IFRIC Interpretations not yet effective111 8. Acquisition of LLC «Golden Telecom» and its cessation112 9. Revenues and expenses113 10. Income tax115 11. Property, plant and equipment117 12. Intangible assets119 13. Other non-current assets120 15. Reconciliation of allowance accounts121 14. Trade and other receivables121 17. Cash and cash equivalents122 16. Deferred expenses122 19. Interest-bearing loans and borrowings123 20. Deferred revenue 123 18. Equity123 21. Provisions125 6 KYIVSTAR ANNUAL REPORT 2014 CONTENTS 22. Taxes payable, other than income tax126 23. Trade and other payables127 26. Related party disclosure128 24. Advances received128 25. Other current liabilities 128 28. Fair value of financial instruments131 27. Commitments and contingencies131 29. Financial instruments and risk management132 31. Events after the reporting period135 30. Earnings per share135 7 KYIVSTAR ANNUAL REPORT 2014 KYIVSTAR. CORPORATE REPORT 2014 Corporate Report 2014 Kyivstar’s network preparation to fast implementation of 3G 8 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 About this Report 2014 brought a vast number of changes to Kyivstar as in the life of the country. The company has changed its management, a lot of professionals came, the new organizational model completely oriented on the client was formed. New functional teams focusing on service processes and implementation of innovations were established in the company. Difficult challenges for Kyivstar were the events in the Crimea and in Eastern of Ukraine, where the company was forced to stop its work due to circumstances of force majeure. At this, Kyivstar has fulfilled all obligations to its customers, employees, and partners. Meanwhile, an active preparation for the implementation of 3G technology began: during the year, modernization of the network was carried out, new equipment and software were installed. In 2014, the company launched a number of important changes in the service rating principles, which allowed the customers to increase the volume of voice and Internet usage. 9 KYIVSTAR ANNUAL REPORT 2014 A regional approach to the formation of commercial offers considering the characteristics and needs of each individual region has gained development. During the year, the company was carrying out all its social obligations to the state and the society and launched a number of importent projects aimed at the development of school education, entrepreneurship support, humanitarian aid, and environmental conservation. In complicated macroeconomic market conditions the company has succeeded to improve the perception of quality of its services and to overcome the negative dynamic patterns of financial indicators. During 2014, the modernization of the network was conducted, new equipment and software that greatly improve the quality of services was set up RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Kyivstar background Kyivstar is the leading telecommunication operator in Ukraine, providing services to over 26 million of mobile subscribers and around 820 thousand households – customers of broadband Internet. №1 telecommunication operator in Ukraine 26 million of mobile subscribers ПРО КОМПАНІЮ The company operates in the telecom market of Ukraine since 1997 and provides services for voice communication and data transmission using both traditional and broadband mobile and fixed technologies, including 3G since 2015. Kyivstar is one of the largest taxpayers and investors in the communications field, a conscientious employer and a socially responsible company. 10 KYIVSTAR ANNUAL REPORT 2014 820 thousand households – customers of broadband Internet RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Kyivstar shareholders VimpelCom is one of the world’s largest telecom groups rendering services in 13 countries. The company is included to the NASDAQ listing. It is headquartered in Amsterdam. Jean Ives Yves Charlier is the CEO. 43% of voting shares are in the ownership of Telenor group, which is the largest telecommunication group in Norway, the main shareholder is the Government of Norway 9,2% are minority shareholders of NASDAQ, a US stock market, the largest financial platform according to market share and trading volume Countries of VimpelCom: Russia, Italy, Algeria, Pakistan, Bangladesh, Ukraine, Kazakhstan, Uzbekistan, Armenia, Tajikistan, Georgia, Kyrgyzstan, Laos 11 KYIVSTAR ANNUAL REPORT 2014 47,9% are owned by Letter One, a financial company registered in Luxembourg. Its activity profile is attraction of investments to technology and telecommunications. The company is affiliated with Altimo consortium RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Important events of the year 01 January The transformation of the company organizational structure with the aim to create a new customer-centered management model started. 03 March Kyivstar subscribers gained the opportunity to refill accounts of other mobile operators via «Mobile Money» 2014 02 February The «Mobile Health» program was recognized the best innovation of the year. 04 05 May NCCIR* conducted a technical «verification of the Kyivstar network on the part of NCCIR». According to its conclusion, there were no cases of breach in maintaining customers’ data, cases of dissemination of the data in the network. April In partnership with «Microsoft Ukraine» a mobile application Vkraina, which allows receive unique knowledge in the history of cartography of Ukraine lands was developed. 06 07 July Pontis iCLM, an innovative system for the development of target marketing proposals that include individual client preferences was introduced. June Petro Chernyshov, the new President of «PJSC «Kyivstar», entered upon his duties. * National Commission for the State Regulation of Communications and Informatization 12 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Important events of the year 09 September On the occasion of the 200th anniversary of Taras Shevchenko, a unique Kobzar KS font, which fully reproduces the Poet’s handwriting, was generated. 11 01 November Kyivstar submitted to NCCIR a bid to receive a license for 3G communication services. At the international competition in Las Vegas, Kyivstar Contact Center was honored for the quality of service. 2015 2014 08 August Kyivstar has ceased its activity in the Crimea to prevent outside interference in the network. 13 KYIVSTAR January ANNUAL REPORT 2014 10 October Legal formalities in joining of PJSC «Golden Telecom Ukraine» to Kyivstar are completed. 12 December Kyivstar transferred 1 million UAH in humanitarian aid to medical institutions due to the refusal from traditional New Year gifts for employees and partners. RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Operational and financial results of 2014 In 2014, Kyivstar business was influenced by the complicated macroeconomic situation that led to a more conservative nature of expenses Total operating revenue is Mobile communication 11,212 A slight decrease of total revenue billion UAH 12,231 Revenues from mobile services 12,871 billion UAH billion UAH 11,579 11,212 billion UAH 2014 2013 billion UAH 12,231 billion UAH* Fixed communication 1,020 billion UAH 2014 2013 * Figures are given on the basis of VimpelCom Ltd report and include management adjustments at group reporting level 14 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Capital investment and marginality of business Kyivstar continues to modernize the infrastructure with the aim to prepare the implementation of 3G technology. Capital expenditures in fiscal year 2014 remained at the level of 1,7 billion UAH and were 14% of revenue EBITDA operating profit was 5,526 billion UAH, and EBITDA margin was 45,2% Capital expenditures 1,690 1,659 billion UAH 2014 2013 EBITDA 5,526 6,239 billion UAH billion UAH billion UAH 15 KYIVSTAR ANNUAL REPORT 2014 2014 2013 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Revenue from fixed-line communication, mobile and fixed Internet Revenue from fixed-line communication declined due to reduction of transit traffic volumes. It has been partially compensated by growth of revenues from the Internet services segment according to the FTTB technology, which continues to grow. Revenues from mobile data transmission services also increased due to growth of the customers’ traffic usage: Net operating revenue from fixedline communication Growth of revenue from broadband data transmission 984 1,103 1,020 2014 16 KYIVSTAR million UAH billion UAH 443,4 billion UAH million UAH 2013 ANNUAL REPORT 2014 Growth of revenue from mobile data transmission 2014 900 million UAH 407,6 million UAH 2013 2014 2013 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Increasing the number of customers In 2014 Kyivstar had been introducing attractive price initiatives and perfecting the quality of the network. These efforts have been honored by the customer growth and increasing of volumes of services used. Increasing of number of mobile customers 26,2 million UAH 25,8 million UAH 25,1 million UAH 2014 20132012 17 KYIVSTAR ANNUAL REPORT 2014 Growth of usage of voice traffic (MoU) 524 min 504 min Reducing of the average monthly bill (ARPU) 512 min 2014 20132012 36,1 UAH 36,5 UAH 41,7 UAH 2014 20132012 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Technical infrastructure of Kyivstar network 1,657 14,5 180 45 billion UAH thousand thousand thousand km of capital investment in development in 2014 of base stations of transmitters of optical fibers Gb 72 NGN switches 30% of radio network equipment was transferred to IP-infrastructure (All-IP), which is a necessary condition for the implementation of 3G technology 620 Gbps – the capacity of external channels In 2014, the Government of Ukraine determined the priority of the communications sector development: implementation of new technologies and the soonest conduction of the tender for 3G license. Kyivstar started an active modernization process and building of the network. 18 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Voice transmission quality In Kyivstar network the HD Voice broadband voice technology is implemented. It allows significantly improve the voice transmission quality by expanding the band of reproduced frequencies from 3.4 kHz to 7 kHz. Thus, the bandwidth is improved one octave further, and the subscriber can hear clearly both high components of the voice in the handset, and low frequencies. 3,4 - 7 kHz The HD Voice technology of voice transmission expands the band of reproduced frequencies to improve voice transmission quality. 19 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 KYIVSTAR. CORPORATE REPORT 2014 Performance indexes of Kyivstar network Quarterly the company, a global equipment supplier, audits GSM networks of 135 telecom operators. According to this study, Kyivstar GSM network fully meets the requirements of quality, and in many parameters is among the world top ones. With Kyivstar every customer can be confident in the quality of communication, high signal, clear sound transmission, fast and reliable connection. Indicators of productivity and quality of Kyivstar network The share of traffic (calls) with high quality of voice transmission (SQI Good) Probability of breakage during conversation (TCH Drop R) The average data transfer speed in EDGE network in the period of largest load Average indicator during peak hours as of 4th quarter of 2014 Kyivstar Europe World 93,9% 94,3% 89,4% 0,74% 0,83% 1,21% 94 Kbit/s 92 Kbit/s 123 Kbit/s * As per the date of Network Quality Benchmarking GSM Radio Network Report 2014, Ericsson 20 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Modernization of the network according to the best world practices Kyivstar applies the latest technologies and products to build and optimize the network, which have become the key to quality. In 2014, to build 3G network the company used Single Ran architecture – the possibility to support existing and future technologies on a single hardware platform. GSM HSPA+ LTE 5G Kyivstar network is ready for the future FUTURE PROOF Single RAN 21 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Advantages of Kyivstar modern infrastructure Full outdoor architecture High energy efficiency Compact equipment Reducing distance between the base station radio modules and the antenna reduces losses of signal power Reducing electric energy consumption by each base station Reducing the expenditures for accommodation and service of base stations by 15% up to 20% up to 20% 22 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Traffic in Kyivstar network in 2014 Due to the high level of equipment of its network, Kyivstar can serve the rapidly growing traffic without loss of quality Number of minutes that featured online were 183 billion minutes 2014 23 KYIVSTAR 177 billion minutes 2013 ANNUAL REPORT 2014 Number of SMS 3,7 billion minutes 2014 The volume of data transmission in Kyivstar 3,5 17 055 tb 2013 2014 billion minutes 9 800 tb 2013 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Ecological building In October 2014, NCCIR issued Kyivstar a license for frequencies in the range of 70-80 GHz in 11 regions of Ukraine and Kyiv city. The use of frequencies in this range allows deploy a mobile network in territories where the most careful attitude to the environment is required and where construction works are difficult or impossible. For example, city historic centers, reserves, densely populated areas, rivers, etc. License for frequencies in the 70-80 GHz range is received 24 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Reliability and security of network Kyivstar network has special protection from the potentiality of being listened by alien workstations or devices that are connected from the outside. An important component of protection system is a powerful monitoring center where in real-time around-the-clock the monitoring for the work of each network element is conducted. Any suspicious attempts of remote or direct access to the switches or information databases immediately are detected and blocked. Protection of network from suspicious SMS-mailing and spam Kyivstar network has a system of AntiSPAM from the provider, Roamware (Mobileum), USA. This system filters incoming SMS-traffic that comes from other telecommunication networks – both Ukrainian and foreign, detects and blocks spam and suspicious SMS-requests preventing their entry to subscribers’ mobile phones. 23,6 million suspicious SMS were prevented 8 million spam mailings were stopped In 2014 and 25 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Increasing of equipment productivity In January-February 2014, Kyivstar initiated a number of technical measures to increase the capacity of traffic processing systems. Thus, the capacity of SMS-center was increased by 10%; additional modules for RBTS system (online billing) were installed, thus allowing to increase its productivity by 20%. Also, the capacity of switching systems that process different types of subscribers’ pre-paid traffic was improved. The capacity of SMS-center increased by 26 10% KYIVSTAR ANNUAL REPORT 2014 The productivity of RBTS system increased by 20% due to installing additional modules RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Building of data transmission channels with a capacity of 100 Gbit/s During 2014, at DWDM network 20 channels with capacity of 100 Gbit/s each were built and put into operation. This resulted in the increase of the network capacity and setting technical preconditions for further development of high speed services of a new generation. 27 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Provision of communication in Donbas 2014 was marked by unprecedented measures concerning securing the work capacity of network in Donbas. More than 1.000 base stations in the Donetsk and Luhansk oblasts, as soon as it was possible, were switched to switchboards located in other regions of Ukraine. It enabled avoid downtime of 80-90% of equipment; in difficult for the region times Kyivstar was able to provide subscribers the possibility to communicate with friends and family. 1000 base stations in Donetsk and Luhansk oblasts were switched to switchboards in other regions of Ukraine. 28 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Focus on customer, improvement of tariffs and services 29 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 New tariffs and services In 2014, Kyivstar introduced attractive price proposals that gave its customers possibility to increase the use of voice and Internet traffic. An updated line of tariff plans for calls within the network, services of mobile Internet and calls to other networks became the sales hit. Thanks to possibilities of this offer the customers could save up to 33% of the service cost when paying for the month. 30 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Special offers for schoolchildren and students To support Ukrainian students and to provide them an opportunity to communicate at the lowest price, Kyivstar has developed a special tariff plan, «Free Student». For a daily subscription fee of 50 kopecks a subscriber can make calls within Kyivstar network without restrictions, use unlimited mobile Internet and package of 50 SMS. 31 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Free calls and Internet for Donbas Kyivstar has provided residents of Donetsk and Luhansk oblasts the opportunity to access the new tariff plan, “Kyivstar. Free communication”. Under this tariff plan the calls in the network and the use of mobile Internet are not paid for. Even clients with zero account balance could use it. In 2014, the offer was used by more than in Eastern Ukraine 450.000 customers 32 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Calls to landline numbers at the rate of 30 kopecks per minute Kyivstar’s prepaid subscribers received the opportunity to make calls to landline numbers at a reduced rate – only 30 kopecks per minute. It’s 70% cheaper than a minute price of the same call in most tariff plans of the mass market. This has been possible due to launching of a new package offer «30 minutes per 10 UAH». 70% 10 грн 30 коп 5 грн 20хв 80% 25 коп 80% 70% 30хв Calls to other mobile networks at 25 kopecks per minute Kyivstar’s prepaid subscribers received the opportunity to make calls to other mobile operators at a price of 25 kopecks per minute and thus save up to 80% on such calls. The special price is available subject to being connected to «20 minutes to other mobiles» service. The cost is 5 UAH per week, and the subscriber receives 20 minutes of calls to other networks. * The rates include VAT. A 7.5% duty of the service value (VAT not included) is additionally charged to the Pension Fund 33 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 International calls at favorable rates In 2014, more than 1.5 million subscribers used «Favorite Countries», a new offer. When connecting to this service the subscribers can choose any of the three countries and call at a special reduced rate. With «Favorite Countries» service the price of a call abroad per minute starts from 0.5 UAH. The use of international calls through «Favorite Countries» service 34 KYIVSTAR ANNUAL REPORT 2014 increased by 52% RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 New possibilities in international roaming In 2014, Kyivstar implemented a new service, «Free Roaming» – discounts on connection services in networks of foreign operators. Having connected to the service the subscriber, who is in the international roaming, may call to any phone and any network at a special reduced tariff. Due to this service the use voice traffic in international roaming grew by 46%, and the use of mobile Internet increased 35 KYIVSTAR ANNUAL REPORT 2014 by 200% RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Proposals for business-clients. Tariff line «Business Optimum» In response to the needs of business-clients to optimize the expenses at a maximum, the company introduced a number of new proposals. Subscribers received a new tariff line in which it is possible to choose the tariff according to the needs of each individual employee. The owner of the company will pay for only those services that each employee requires within one’s duties. In the new line of business tariffs «Business Optimum» unlimited calls within network and unlimited internet are offered. SMS and minutes for calls to other networks are included in the tariff plan, and «Business Optimum 400» and «Business Optimum 700» tariffs also have minutes for international calls. In addition, for its business-clients Kyivstar has developed discount programs, considered business needs for additional services – «Direct Landline Number», «Fax to E-mail» and «Voice Mail». 36 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 New services for convenient mobile communication «Deferred Payment» Service Expense Report via USSD-code «Extra Money» Service In May, Kyivstar launched a new program, «Deferred Payment». It enables to use mobile communication services in the current month and pay in the next, after receiving a monthly bill. Managers are able to instantly get the report on the use on mobile communication of their organization. Subscribers just have to dial a special USSD-code – and the report on expenses and balance of mobile numbers that the organization owns is sent to the mailbox of the manager in few seconds. Since April 2014, an updated «Automatic Extra Money» service is available to subscribers. By ordering this service the subscriber automatically receives additional funds for communication in the most necessary time, when the main mobile account balance is less than 1 UAH. The service allows refill the account for 5, 10, 20, and 50 UAH. 37 KYIVSTAR ANNUAL REPORT 2014 Automatic account refilling from bank card Subscribers can automatically refill the mobile account by their Visa or MasterCard card if the account balance reaches the minimum level set by the subscriber. RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Mobile Internet – the rapid growth Mobile Internet in 2014 was used by more than 11 million subscribers. During the year, data traffic was used 57% more. Using mobile Internet in Kyivstar network The growth of mobile Internet usage is conditioned by attractive price proposals, high quality of communication and increase of number of smartphones in the network. The growth of number of smartphones in the network 17 055 ТB 7 mln 4,5 mln 9 800 ТB 3,6 mln 54% 2013 38 KYIVSTAR 2014 ANNUAL REPORT 2014 2012 23% 2013 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 The most popular devices Android iOS 4,9 mln 0,6 mln Symbian 0,2 mln 39 KYIVSTAR ANNUAL REPORT 2014 Every month about 3 million of Kyivstar subscribers use different social networks on their mobile phones. The most active are the users of Facebook. In 2014, their number increased by 120%. The growth of number of mobile users of Facebook: 1 mln Windows Phone The use of social networks via smartphones Bada 0,1 mln 2013 360 thousand 2014 810 thousand RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Experts recognize Kyivstar a leader in mobile Internet In 2014, Kyivstar took the first place in the integrated rating of Ukrainian mobile internet providers. Such data are presented by Expert & Consulting group in its annual study. According to analysts, Kyivstar serves 59% of all consumers of this service in Ukraine. №1 mobile Internet provider in Ukraine 40 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Home Internet High-speed Internet service for households under FTTB technology is in a stable demand Advantages of «Home Internet» •Speed up to 100 Mbit/s •Router at 1 UAH •Monthly bonuses that can be transferred to mobile phones •Reliable, stable connection 813 thousand in 2014 762 thousand in 2013 41 KYIVSTAR ANNUAL REPORT 2014 Growth of «Home Internet» subscribers’ base 613 thousand in 2012 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 New proposals: 33% discount on the monthly fee during a year In 2014, for new subscribers of «Home Internet» service Kyivstar gives a special offer – «4 months of Internet without payment». Subscribers who took advantage of this proposal have reduced their annual Internet expenses by 33%. 42 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 «Home Internet» is available to small and medium businesses In 2014 Kyivstar has expanded access to fixed broadband Internet. Not only private subscribers can connect to the service but also entrepreneurs, small and medium businesses. 43 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Development of mobile applications and innovative services 44 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Mobile applications for music fans Since May 2014 the owners of smartphones and tablets with Android and Windows Phone operating systems received the possibility to set a mobile application to use «Music Club» service. With its help the subscribers got instant access to the catalog of music tracks that can be listened in a streaming mode. 250 thousand clients used «Music Club» service in 2014 45 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 «Mobile money» – in a mobile application The popular «Mobile Money» service has become even more convenient. In 2014, Kyivstar developed a new user friendly interface – a mobile application for smartphones based on Android and iOS. With this mobile application subscribers can easily and promptly pay for utilities, Internet and TV, bills, fines, cosmetic products, replenish bank card directly from their mobile phone. When paying for services, the money from mobile accounts is used. The number of «Mobile Money» service users has and the total number of transactions carried out via this service is exceeded 200 thousand, over 1.5 million 46 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Mobile library in smartphones In April 2014 users of Smart Kyivstar service received the possibility of instant access to the library of electronic books via a mobile application for smartphones. «Smart Content Shop» service offers over 3.5 thousand books of various genres in 55 categories. In particular, modern Ukrainian literature, books for preschoolers, adventure literature, leadership and entrepreneurship, psychology, fiction, youth literature and many more. Mobile library contains both classical works and contemporary authors. About 20% of books are available in free access – mostly classical works and school books. 41 thousand subscribers used «Smart Content Shop» service in 2014 47 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Popularity of content services In 2014 more than 6 million Kyivstar subscribers took advantage of content services. On mobile phones they listened to music, read books, downloaded applications and games. The most popular service is «D-Jingle» – music instead of rings. It was used by Patriotic d-jingles were installed on mobiles by subscribers subscribers 4,5 million 48 KYIVSTAR ANNUAL REPORT 2014 400 thousand Music, video, games, e-library services were used by 700 thousand subscribers RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Service at the highest level In 2014, Kyivstar changed the organizational structure and rebuilt the business processes in order to be fully focused on the customer, to predict and satisfy customer’s needs and improve client experience. The company is focused on improvement of service processes, innovation, simplifying the cooperation with services users. 49 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Innovations in customer service In order to meet the needs of subscribers in a proactive form, Kyivstar implemented a unique system of management of personal customer experience by Pontis Ltd., an international provider of marketing solutions. This solution enables marketers select individual approach to each client analyzing his behavioral model. In Kyivstar, an online chat system of advice and assistance to subscribers works around-theclock. During the year the features of Internet Assistant were benefited by more than 158 thousand of subscribers. Online-chat is available in the self-service system «My Kyivstar». The subscriber has just to go to his/her page in a self-service system, choose the subsection «Contact Us» and click «Online-Assistant». The system of advice and assistance using online chat is useful in cases where the client should get step by step instructions on how to connect a particular service or information in writing or the client due to certain physical limitations cannot use the phone call to the Call Center. At the international competition «Crystal Headset» Kyivstar was named the best in the practice of online customer service 98% of appeals in Kyivstar online chat are taken in the first 20 seconds. Average time of expert’s respond is 8 seconds. In 2014 the subscribers of the company graded the chat as 4,7 according to a 5-point scale 50 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Mobile application «My Kyivstar» for easy expenses control In 2014, Kyivstar launched a mobile version of expenses control system «My Kyivstar». Special mobile application became available for smartphone users on operating systems Android, Windows Phone 8 and iOS. Besides the new design, «My Kyivstar» application was added with useful features. Now Kyivstar prepaid subscribers in «Tariffs and Services» section can choose the most advantageous for their region tariff proposals. 385 thousand subscribers downloaded «My Kyivstar» application 51 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 A callback at a time convenient for the client Since September 2014, Kyivstar clients of small and medium business were able to use the service of consulting with a specialist on telecommunications services at convenient time. When calling to the contact-center the subscriber can request a callback. The consultant will call the client back and, if required, will offer a more convenient time for a telephone consultation. At this, the client will be able to discuss specific issues of using telecom services at his company, learn about optimizing costs and new services that enhance the efficiency of a particular business. 52 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT KYIVSTAR. CORPORATE REPORT 2014 Star Call Center Kyivstar has the largest own contact center in Ukraine. About 1.500 employees in four cities of Ukraine daily receive more than 60.000 customer appeals, and IVR system serves to 1.5 million requests. The high quality of the contact center is confirmed by annual research of subscribers’ satisfaction and many international awards. Thus, in 2014 the company’s clients estimated the customer service work at 4.71 points out of 5 possible. The Global Association for Contact Center & Customer Engagement Best Practices From June 23 till June 27, 2014 in Lisbon (Portugal) an international conference, The Global Association for Contact Center & Customer Engagement Best Practices, which brought together representatives of contact centers from Europe, Middle East and Africa, was held. Its participants presented the most effective projects of their practice. Cases of participants were estimated by a competent jury that determined winners of the second stage of the competition Contact Center World Awards in the EMEA region. 53 KYIVSTAR ANNUAL REPORT 2014 Global Contact Center Awards (GCCA) In November 2014 in the global competition Global Contact Center Awards (GCCA), which was held in Las Vegas, USA, from November 10 till November 14, 2014, Kyivstar took silver in the category «Best Contact Center Mega». Kyivstar also was recognized as one of the world’s best contact centers in terms of quality service – the operator was awarded the 4th place in the category Best in Customer Service Mega (Inhouse). №1 Kyivstar Contact Center is the first Ukrainian winner of Top Ranking Performers in Contact Center World Ernst&Young According to internal corporate research, which is held every year in the company, 91% of employees of Kyivstar Call Center are proud of their workplace, and 75% of them believe that their job gives them the opportunity for a career growth. RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Stable development and social initiatives in 2014 Kyivstar today Key achievements and challenges in 2014 Investments in the society’s development 54 KYIVSTAR ANNUAL REPORT 2014 STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 About the Company Kyivstar is a leading telecommunication operator in Ukraine providing services to over 26 million of mobile customers and around 810 thousand households – customers of broadband Internet. The company operates in the telecom market of Ukraine since 1997 and provides services of voice communication and data transmission using mobile and fixed techno logies. Kyivstar is one of the largest taxpayers and investors in the communications field, a conscientious employer and a socially responsible company. ПРО КОМПАНІЮ №1 Telecommunication operator in Ukraine. 55 KYIVSTAR ANNUAL REPORT 2014 Market leader International reputation National dignity Operator No. 1 in mobile communication and the Internet (as per E&C Consulting data). Is among TOP-10 largest telecom companies in Central and Eastern Europe (as per Deloitte data, 2014). The most valuable brand in the telecommunication industry of Ukraine (as per Brand Finance data, 2014). RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Kyivstar is part of the international telecom-holding Kyivstar is part of VimpelCom Ltd., an international communication group (headquartered in Amsterdam, Kingdom of the Netherlands). VimpelCom Ltd. has its shares listed on the NASDAQ Stock Market (USA). 9% 7-th in the world telecommunication group Is represented in telecom markets in 14 countries of the world 43% Telenor minority shareholders of NASDAQ (New-York) (Norway) 48% LetterOneTelecom (Luxemburg) Its shares are owned by international investors 56 KYIVSTAR ANNUAL REPORT 2014 Jean-Yves Charlier is CEO of VimpelCom Ltd. In its activity, VimpelCom Ltd. is governed by the legislation of Holland, the European Union, and the United States of America, as well as local rules in target markets. RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Highlights of the VimpelCom Ltd. international telecom-group in 222 2014: million of subscribers $ 19.6 billion revenue 13 countries with a population of 740 million $ 41.042 billion total assets Italy, Ukraine, Russia, Algeria, Bangladesh, Pakistan, Laos, Kazakhstan, Uzbekistan, Georgia, Armenia, Tadzhikistan, Kirgizia. 57 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Key achievements and challenges in 2014 58 KYIVSTAR Ensuring communications in emergencies Adherence to confidentiality of customers’ data In 2014, Kyivstar specialists made every effort to ensure the appropriate level of network quality and efficiency in an emergency situation that arose in the Crimea and Eastern Ukraine. Due to highly competent staff, the network integrity and security of personal customer data were saved. Kyivstar has fulfilled all licensing requirements for the protection of information systems and personal data of customers in good faith. In 2014, the NCRC conducted verification of the company’s GSM network. According to the results of the Commission, there were no cases of information retrieval, breach of confidentiality of customers’ data, and unlawful processing of information. ANNUAL REPORT 2014 Promotion of setting European standards in the telecom market Kyivstar has consistently and strongly advocated the civilized mechanism of implementing Mobile Number Portability service (MNP). For this, the company has initiated a constructive dialogue with the telecom regulator and other market players. As a result, a new procedure of rendering MNP service considering the subscribers’ interests was developed and registered. RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Caring for employees The company always focuses on the safety of life, work, and health of its employees. In June 2014, the company arranged for relocation of the employees and their families from turbulent regions of Donetsk and Luhansk oblasts to safer ones in Ukraine. Displaced employees were provided with accommodation at the new place and job placement in other offices 59 KYIVSTAR ANNUAL REPORT 2014 Innovative solutions for the development of society Assistance in the development of new mobile technologies Kyivstar develops technology products that can be actively applied in the social sphere. In 2014, the company introduced a new mobile application for the care of children’s health and disease prevention (m‑Health project). A new development was the mobile application “Mobile First Aid” with medical advices and video lessons on first aid to the injured In 2014, the Ukrainian government approved the terms of a tender on allocation of 3G licenses. This event was preceded by extensive preparatory work and market research, in which Kyivstar actively participated. In January 2015, the company submitted its bid, and in February 2015 received the right to use radio frequency band 1965-1980 / 2155-2170 MHz having proposed 2.7 billion UAH for the lot. Since then, a new phase of the company’s technological development and increase of its investment in Ukraine has begun. RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Kyivstar brand renewal Upgrading of values SIMPLE A smart choice, as you understand what you pay for and what you get in return. It’s simple to be well aware of the tariffs, services, simple to connect and use them. You feel comfortable and confident with your choice. INNOVATIVE Unique services that inspire for the development and new solutions. We use the latest technologies to enable people and companies solve their daily tasks with more flexibility, convenience, and efficiency. BETTER We constantly improve ourselves and spare no effort to it. We want you to enjoy the best quality connection, the most convenient and most modern services all over Ukraine. Every day, we prove that we are the leader. The announcement of the tender for 3G-link at the end of 2014 marks the beginning of positive changes in the Ukrainian telecom market. “Kyivstar” company aims its activity at introducing the world’s best technology for the broader population. The company renewed its brand and its operating doctrine. “Simple”, “Innovative” and “Better” – namely through these values Kyivstar now interacts with its customers, partners, employees, and society. 60 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Investment development and assisting the community in 2014 3,855 billion UAH of taxes and fees paid to the state budget 1,657 billion UAH of investments into 3G network and top-quality connection 30 million UAH allocated to education and advanced training of employees 7 million UAH invested in charity and community assistance programs Complying with the principles of transparent and ethical business Community assistance programs supported by Kyivstar Kyivstar strictly adheres to the principles of transparency and ethics. The company is concerned that its activities and services are implemented in harmony with society, environment, ecology, family values, interests of the state and the individual, and bring pleasure and benefit to people. In 2014, the company decided to give up on corporate gifts.Instead, funds saved through this initiative are allocated to charity and community assistance programs. • development of education in schools and universities in Ukraine; • support for young entrepreneurs; • protection of children from dangerous content in the World Wide Web; • care for public health and disease prevention; • preservation of historical and cultural heritage of Ukraine; • targeted aid to children’s institutions and senior centers; • preservation of nature and environment. 61 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Social initiatives concepts “Over the recent year a lot has changed in Ukraine, in particular, the needs of people and their expectations from business. Not only services and best deals are important for the customer. They are not less concerned about whether the company adheres to ethical business standards, how it cares for socially important issues: the ecology, education development, assistance to vulnerable segments of population, etc. Analyzing the needs of society, Kyivstar focuses on the areas that are of crucial importance to the country and the people. We want our social investments be most tangible and effective both today and in the future.” Tetiana Petsko, Program Manager in Corporate Social Responsibility. 62 КИЇВСТАР KYIVSTAR ANNUALЗВІТ РІЧНИЙ REPORT 20142014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Corporate charity All-Ukrainian program, «For People, For Country» Social project «Make Your Contribution» Support of volunteerism and social initiatives of employees For almost 10 years Kyivstar systematically provides aid to those who are most of all in need – disabled, parentless children, lonely elderly. This project brought together Kyivstar social initiatives targeted to support talented young people – schoolchildren, students, programmers, young entrepreneurs who are eager to contribute to the development of Ukraine. The program implies assistance in the professional development of Ukrainians who demonstrate the best results and achievements in the exact sciences, natural sciences, and technology. At Kyivstar, volunteerism has long and strong traditions. The employees of the company are active participants of all socially important projects. In August 2014, at the initiative of Kyivstar employees the Volunteer Council was founded. It is a voluntary association, which includes the most active volunteers from different cities of Ukraine. Charitable programs, targeted aid to low-income people, arranging good deeds – all these issues are considered by the Volunteer Council. 63 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Support of education in Ukraine Education shapes the future of Ukraine, that is why Kyivstar supports educational projects and talented young people – those who in the next years will introduce innovations in the Ukrainian business. BUSINESS HUB We support schools We support universities We support young professionals •Internetization of schools, providing broadband Internet at a charity basis for training purposes. •Support of student competitions and art competitions. •Establishment of Kyivstar Business Hub – a platform for training young entrepreneurs and their communication with progressive scientists from around the world. •Support of school Olympiads and competitions in sciences. •Organization of educational tours for kids to the company technology centers. 64 KYIVSTAR ANNUAL REPORT 2014 •Providing grants for university studies to students from poor families. •Encouraging students to participate in socially beneficial initiatives of Kyivstar. •Organization of internships for the best graduates. •Attracting talented young people to develop mobile applications of social orientation. RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Safety of children using the World Wide Web 280 schools with over 200 000 children use Kyivstar broadband Internet. Since 2009, Kyivstar has been systematically implementing the social program, «Child Safety on the Internet». For this purpose, at schools and libraries the company holds classes for kids, workshops for parents and teachers on “Child Safety on the Internet”. Already 280 schools teaching over 200.000 children use Kyivstar broadband Internet. Monthly, these schools receive highspeed access to the World Wide Web resources on charitable basis from the company. In 2014, Kyivstar together with teachers and scientists of regional libraries held social poll on children’s communication in social networks, in which pupils and their parents from Dnipropetrovsk and Chernihiv participated in. The study showed that today children spend more time online than outdoors, and 25% of parents do not know whom their children communicate with online. Therefore, in 2015 Kyivstar will continue the information and awareness campaign on rules of kids’ safe behavior in the World Wide Web. 65 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Support for talented pupils and students “Kyivstar” company believes that the future of the country is in its educational present. Therefore, the company undertakes social initiatives aimed at supporting talented youth that subsequently will implement innovative changes in the Ukrainian business environment. Within these initiatives the company supports school competitions in the field of science, radio engineering, IT, economics, and finance. In 2014, with the assistance and support of Kyivstar the All-Ukrainian school and student competitions in exact sciences and information technology were held in Dnipropetrovsk, Vinnytsia, Kyiv and Ternopil. 72 000 Ukrainian pupils participated in the All-Ukrainian School Olympiad in IT-technologies supported by Kyivstar 66 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Internship Programs for Students Investment in the country’s IT- future In February 2014, a competition for one-year internship program for students was announced. Kyivstar is a partner of the All-Ukrainian Student Olympiad in Programming. Over 200 students of Ukrainian technical universities specializing in information technologies participated in the competition. Six best students who had their internship were employed by the technical and marketing offices of Kyivstar. This Olympiad is a platform for communication and team competition of Ukraine’s young IT- future. In October 2014, the Olympiad was held in Vinnytsia with the support of Kyivstar. Over 100 students of leading technical universities from all over the country were competing for the title of the best team in programming and the right to participate in the world championship in programming. Educational tours for pupils Free access to the knowledge base on the Internet For many years school tours to Kyivstar offices are arranged. Providing pupils and students the opportunity to gain knowledge from a mobile phone is part of Kyivstar’s care for the development of education in Ukraine. In 2014 more than 4.300 high school pupils attended Kyivstar offices in different cities of Ukraine for educational purposes. Pupils get familiarized with the work of information and reference center, technical areas, learn the secrets of marketing and advertising. Kyivstar employees deliver lessons to tell about the history of communications development. 67 KYIVSTAR ANNUAL REPORT 2014 In 2014, the company started a partnership with Wikimedia Foundation to provide subscribers with free access from mobile phones to a huge knowledge base on the Internet. Kyivstar subscribers can use Wikipedia resources without paying for the traffic. RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Platform for the development of entrepreneurship and business education In 2014 Kyivstar launched a new project, KyivstarBusinessHub. It is an educational platform for active Ukrainian youth willing to build a new country. In the framework of the project seven public educational meetings and business seminars were held with the participation of: • Peter De Keyzer, Chief Economist of BNP ParibasFortis; • Bronwyn Hall, Professor of the Faculty of Economics of the University of Berkeley (California); • Anousheh Ansari, Co-founder of Prodea Systems; • Jonathan Holslag, Professor of Political Science University of Brussels, and others. Business seminars were attended by almost 5.000 Ukrainian businessmen, students, young professionals 68 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Aid to parentless children and children from poor families Kyivstar employees are chefs of 29 boarding schools, where children deprived of parental care live and study. Kyivstar volunteers are frequent guests in these institutions. Each year on the day of St. Nicholas children get holiday gifts collected by the employees. Theatrical performances in which the kids and Kyivstar staff are actors are also held there. To St. Nicholas day Kyivstar employees have collected: More than 100 employees of the company, members of the Kyivstar charity volunteer theater, held: 4 000 8 presents for more than 3500 kids 29 of boarding schools and charitable funds for in-migrant children and for low-income families. 69 KYIVSTAR ANNUAL REPORT 2014 New Year and Christmas performances for 1700 kids in boarding schools, hospitals of Cancer Institute and Ohmatdyt, children of in-migrants in Kyiv, Dnipropetrovsk, Lviv RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 New Year Performances for children with the participation of Kyivstar volunteers 70 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Care for the lonely elderly Every year, in early May Kyivstar attends senior centers and hospitals for veterans. In 2014, 3.000 residents of senior centers in 12 Ukrainian cities received humanitarian aid from Kyivstar. Company employees on their own initiative helped senior centers to renovate premises and adjoining areas and organized concerts for the elderly. The assistance during 2014 was provided to: •Borodyanskyi boarding house for elderly and disabled •Odeskyi regional hospital of disabled veterans •Khmelnytsky territorial center of social service •Chernihivskyi senior center •Chernivetskyi senior center •Lvivskyi senior care home 71 KYIVSTAR ANNUAL REPORT 2014 •Petrikivskyi regional senior residential care facility •Rivnenskyi senior care home •Dnepropetrovskyo senior care home •Horbanevskyi senior care home for war and labor veterans •Luhanskyi senior care home for war and labor veterans •Kharkivskyi senior center Financial aid Events •linen •towels •rehabilitation equipment •improvised concerts •meetings in companionship format •arrangement of gardens •territory cleanup •the possibility of free calls to friends and family RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Mobile communication helps in difficult life circumstances In August 2014, Kyivstar offered free mobile communications and Internet services to residents of Donetsk and Luhansk oblasts. The tariff plan “Kyivstar. Free Communication” for Donetsk and Luhansk oblasts made it possible for subscribers in these regions to call within the network and use Internet and traffic without monthly fees. The possibility to call their loved ones was given even to those subscribers who had no funds on their accounts. 450 thousand subscribers During 2014, over in Donetsk and Luhansk oblasts were using free mobile communication. 72 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Humanitarian aid to medical institutions Purchase of medical equipment. In 2014 Kyivstar provided more than 2 million UAH of humanitarian aid to medical institutions. Some of these funds were voluntary contributions of its employees. Kyivstar employees refused from traditional corporate gifts for the New Year. This enabled save 1 million UAH which the company directed for purchasing medical equipment for hospitals. City Multi-Field Hospital No.4 in Dnipropetrovsk, City Clinical Hospital of Ambulance and Emergency in Zaporizhzhia, Regional Clinical Hospital in Odesa, Center of Emergency Medicine and Disaster Medicine in Kharkiv have received artificial lung ventilation apparatus, defibrillators and ECG devices. During the first 30 days of operation the equipment has saved more than 50 lives. Organization of training for doctors Charity fairs for raising funds to support hospitals In August 2014, with the support of Kyivstar an educational program of Yale University School of Medicine was organized for Ukrainian doctors. 23 medical specialists have been trained to work with post-traumatic stress disorders. Currently, they help people who are victims of stressful situations. In March 2014, Kyivstar employees in Dnipropetrovsk organized a charity fair in support of village hospitals. As a gift, they brought their own products: embroidery, baking, and crafts. During the fair 21 thousand UAH was collected. These funds are transferred to the needs of the hospital in the Cherkaske village of Dnipropetrovsk oblasts. Reanimobiles equipment for hospitals in Eastern Ukraine In October 2014, Kyivstar employees on their own initiative collected more than 230 thousand UAH for reanimobiles equipment. Another 230 thousand UAH were allocated from the company’s budget. The total contribution amounted to 430 thousand UAH. Medical handbarrows, artificial respirating units and cardiac defibrillator were bought thanks to these funds. Three reanimation vehicles equipped due to Kyivstar funds already operate in hospitals in Eastern Ukraine. 73 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Charity sports events involving Kyivstar «Chestnut Run» saves hearts For the fourth year in a row, Kyivstar employees get to the run track to save kids’ lives. This year they participated in the traditional race, “Chestnut Run”, held in Kyiv. Company employees transferred 14 thousand UAH to the organizing fund of this charity event. These funds were donated to the Center of Pediatric Cardiology and Cardiac Surgery of the Ministry of Health of Ukraine to purchase medical equipment. Charity football tournaments Every year Kyivstar arranges corporate football tournaments among employees. Funds collected during these events are given to charity. In 2014, the 10-th Corporate Football Tournament was held. During the sports occasion employees organized a Charity Fair and collected 32 thousand UAH in contributions. Another 30 thousand UAH were donated by the winning team out of its bonus. All funds were allocated to charity. 74 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Football competitions between Kyivstar employees are not only a sports occasion, they are an opportunity to do good. During the 10-th Corporate Football Tournament donations amounting to 62 thousand UAH were raised, which the company donated to humanitarian needs of medical institutions. 62.000 UAH for the humanitarian needs of medical institutions 75 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Unique Kyivstar products to help the society mHealth – care for health of the loved ones We develop mobile applications to help Ukrainians take care of their health and prevent diseases 76 KYIVSTAR ANNUAL REPORT 2014 Vkraina – the history of Ukraine in a mobile phone Kobzar KS – reproduction of Taras Shevchenko’s handwriting We disseminate knowledge on Ukrainian nationhood, help save our country’s cultural and historical heritage We honor the memory of famous Ukrainians by retaining samples of their works for future generations Support of national traditions We support traditions of folk festivals and the culture of national costume through special interactive projects RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Mobile technologies for Ukrainians’ health The development of mobile applications within mHealth is one of the Kyivstar social responsibility programs. Such popular applications as “Seeing Well”, “My Little Star”, and “My Little Star. Year One” encouraging users to care about their and their family’s health are used by more than 200 thousand Ukrainians. iOS Android All applications are free On operational systems for smartphones Download in AppClub, AppStore and Google Play without paying for traffic For all mobile operators in Ukraine In 2014, Kyivstar introduced a new mobile application, “Mobile First Aid”, offering its users: • a set of useful tips and video tutorials to administer first aid; • emergency distance course; • the possibility to call an ambulance and find the nearest hospital. “Mobile First Aid” contains knowledge base required to administer first aid and, if needed, to save one’s life. 77 KYIVSTAR ANNUAL REPORT 2014 In 2014 the “Mobile First Aid” application took a bronze award at EffieAwards, and the “Seeing Well” application was recognized the best at the international Digital Communication Awards 2014 contest. This is the first Ukrainian project to win this contest. RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Preserving cultural and historical heritage Kyivstar, being part of a European holding VimpelCom ltd., is committed to promote knowledge about Ukraine among the international community as well. With this purpose, the company has launched an interactive project, Vkraina, under which 46 European maps of XVI-XVIII centuries were digitalized illustrating the territory of Ukraine. In 2014 the project was made in a mobile version. Vkraina allows see the borders in which European cartographers of XVI-XVIII centuries depicted Ukraine. In April 2014, Kyivstar developed a Vkraina mobile application for smartphones and tablets working on iOS and Android operating systems. It is free for downloading in Windows 8 and Windows Phone 8 stores. Within a year, Vkraina.com site: 350 had thousand unique users in more than 100 countries 78 KYIVSTAR Vkraina mobile application was downloaded over 6 thousand times ANNUAL REPORT 2014 In 2014, Vkraina application was recognized the best Ukrainian application in the nomination “Mobile Education” (m-Learning and Education) at The World Summit Award Mobile. In December 2014, Mila Negru, a Ukrainian designer, created a collection of clothes with maps elements. 25% of funds received from the sale of Vkraina collection will be transferred to the Ukrainian Charity Exchange for “Help with the Most Urgently Needed” Project. RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Online: Handwriting of the Ukrainian poet Taras Shevchenko On the occasion of the 200th anniversary of the Ukrainian genius, famous writer and artist Taras Shevchenko, Kyivstar generated a unique Kobzar KS font, which fully reproduces his handwriting. The project was implemented with support from the Ministry of Culture of Ukraine and Taras Shevchenko National Museum. The authors of the font are prominent Ukrainian font and graphic designers Dmytro Rastvortsev, Lukyan Turetskyi, and Genadii Zarechniuk. 79 KYIVSTAR ANNUAL REPORT 2014 Kobzar KS font is available for downloading and installing on computers from www.kobzar.kyivstar.ua RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Ukrainians created thousands of unique Vyshyvankas within the Kyivstar special project On the day before Ukrainian Independence Day celebrated on August 24, Kyivstar employees come to work in traditional Ukrainian garments, thus demonstrating respect to Ukrainian traditions and culture. In 2014 Kyivstar invited everyone to participate in the Ukrainian interactive project “Create a Family Vyshyvanka.” An Internet platform was developed, through which anyone could create one’s own personal design of the Ukrainian garment. Over 50 thousand Ukrainians participated in the interactive project. By Internet voting the top ten winners were determined. The prize for the winners would be handmade Vyshyvankas reproduced as per their own design by craftsmen from Lviv. 80 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Caring for the environment Green Office Project Respectful use of energy and paper at Kyivstar offices. Ecovolunteerism Protection and improvement of green space in the Kyivstar business places. Friendly technologies Applying best technical solutions for caring for the environment. 81 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Kyivstar ecocommunication Since 2009 the company has “Regulations on Environment Protection” in place. Within the environmental social initiatives Kyivstar has been developing the Green Office Project aimed at promoting economical use of resources, introducing friendly services, applying energy saving technologies in different business sectors, holding “green” events engaging its employees. The principle of respecting natural resources is implemented in the company’s technical solutions. Thus, in 2014 Kyivstar started employing the Single RAN technological platform, which supports various communication technologies. SingleRan architecture is the single radio network for GSM/UMTS/LTE standards increase in radio coverage area of each base station by 15% reduction of electric energy consumption by network equipment by 20% Upon upgrading sites Kyivstar shifts to fulloutdoor architecture. Reducing the distance between the base station radio modules and the antenna reduces loss of signal and increases the range action of each base station by 15%, which results in the reduction of electric energy consumption by each base station and the space to accommodate equipment by 20%. 82 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Collecting waste batteries and accumulators at Kyivstar offices In 2014 all company offices arranged for special “ecocontainers” to collect waste batteries and accumulators. Quarterly, the company delivers the collected batteries to a specialized enterprise for further utilization. Besides Kyivstar staff, pupils of 1.200 schools throughout Ukraine have joined this project. Kyivstar volunteers held environmental lessons at schools and suggested that kids get engaged in collecting waste batteries. 1200 schools 83 KYIVSTAR 2000 kg of waste batteries delivered to be utilized ANNUAL REPORT 2014 160 ha of land saved from pollution RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 Ecovolunteerism on the occasion of the Earth Day The Earth Day was traditionally celebrated by Kyivstar employees and their families as the April initiative on improving environment. In the period between April 5 and 22, on the company’s initiative the favorite promenade sites in Kyiv, Rivne, Uzhgorod, Lutsk, Chernivtsi, Cherkasy, Ternopil, Poltava, Donetsu, Zhytomyr, and Chernihiv were rearranged. Lviv 150 IvanoFrankivsk ecovolunteers 157 modernized benches 84 KYIVSTAR improvement of Taras Shevchenko park to the 200th anniversary of the Great Poet ANNUAL REPORT 2014 550 ecovolunteers 23 cities Chernivtsy Chernihiv Vinnytsia cleaning of a house for seniors arranging a garden bed of coniferous plantings cleaning an orphanage and planting fruit trees 500 planted trees and bushes 15 parks, a botanical garden, a zoo Kharkiv, Zaporizhzhia Sumy, Dnipromodernization of benches in the petrovsk arranging flower beds in the form of company’s symbol – the “Kyivstar” star pedestrian alley of Taras Shevchenko Boulevard; arranging a free wi-fi zone RETURN TO CONTENT STABLE DEVELOPMENT AND SOCIAL INITIATIVES IN 2014 For over 18 years, Kyivstar has been working for the good of Ukraine and it remains one of the most socially responsible local businesses 85 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Joint Stock Company Kyivstar Consolidated Financial Statements As at 31 December 2014 with Independent Auditor’s Report 86 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Independent auditor’s report To Shareholders of Private Joint Stock Company «Kyivstar» We have audited the following consolidated financial statements of the Private Joint Stock Company «Kyivstar» and its subsidiaries (hereinafter — the «Group») which includes the consolidated statement on financial status as of December 31, 2014 and the consolidated statements on comprehensive income, on changes of capital and cash flow for the 2014 financial year and notes consisting of the description of main provisions of the accounting policies and other explanatory information. Responsibility of Management Staff for the Consolidated Financial Statements Management staff of the Group is responsible for the preparation and fair submission of the consolidated financial statements in accordance with the International Financial Reporting Standards and for such internal controls which the management staff determines necessary to enable the preparation of consolidated financial statements that do not contain material misstatements in consequence of fraud or error. Auditor’s Responsibility Our responsibility is to express an opinion on these consolidated financial statements on the basis of the results of our conducted audit. We conducted our audit in accordance with the International Standards on Auditing. These standards require that we meet ethical requirements as well as plan and perform the audit to obtain reasonable assurance whether the consolidated financial statements are free of material misstatements. An audit foresees the performance of procedures to obtain audit evidences regarding the amounts and disclosures of information in the consolidated financial statements. The procedures selection depends on the auditor’s judgment, including assessment of the risks of material misstatements of the consolidated financial statements due to fraud or error. When assessing these risks the auditor considers internal controls relevant to the preparation and fair presentation of the consolidated financial statements by the business entity in order to develop audit procedures that are appropriate in the circumstances, but not for the purpose of expressing the opinion on the effectiveness of internal control of the business entity. An audit also includes conformity assessment of the used of accounting policies used, acceptability of accounting estimates prepared by management staff, and assessment of the general presentation of the consolidated financial statements. We believe that what we have obtained are sufficient and appropriate audit evidences to express our opinion. Expression of Opinion In our opinion, the presented below consolidated financial statements reflect fairly, in all material respects, the financial position of the Group as of December 31, 2014, its financial results and cash flows for the year that ended on the indicated date in accordance with the International Financial Reporting Standards. Explanatory Paragraph We draw your attention to Note 2 to the consolidated financial statements which describes the political and economic instability in Ukraine that may negatively affect the results of activity and financial position of the Group in a manner and to the extent that cannot be currently accurately determined. We do not make stipulations to our opinion regarding this aspect. LLC Auditing Company “Pricewaterhouse Coopers (Audit)”, Zhylyanska Str. 75, Kyiv, 01032, Ukraine ТPhone: +380 44 354 04 04, fax: +380 44 354 07 90, www.pwc.com April 01, 2015 Kyiv, Ukraine 87 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Consolidated statement of comprehensive income For the year ended 31 December 2014 (in thousands of Ukrainian Hryvnia, except for earnings per share) 01 Notes 2014 2013 02 Revenues 9 12,986,795 13,091,150 03 Cost of materials, traffic charges and other direct costs 9 (3,706,888) (2,735,931) 04 Salaries and personnel costs 9 (1,014,979) (906,615) 05 Other operating expenses 9 (3,518,914) (3,102,557) 06 Other income 21,477 12,266 07 Other expenses 9 (130,316) (164,361) 08 Depreciation and amortisation 9 (1,765,668) (1,637,194) 09 Impairment losses 9 (178,819) (77,218) 2,692,688 4,479,540 11 Finance income 9 148,244 140,577 12 Finance costs 9 (22,743) (5,095) 13 Foreign exchange gain/loss, net (134,211) 6,530 14 Profit before tax 2,683,978 4,621,552 (515,603) (778,513) 2,168,375 3,843,039 10 10 15 Income tax expense 16 Profit for the year 17 Other comprehensive income not to be reclassified to profit and lossin subsequent periods: 18 Re-measurementgains on defined benefit plans, net of tax — 11,596 President 19 Other comprehensive income for the period, net of tax — 11,596 Total comprehensive income for the year, net of tax 2,168,375 3,854,635 Chief Financial Officer Ibrahim Karam 20 21 Earnings per share, UAH 165.58 293.47 Chief Accountant Olena Ksenich 88 KYIVSTAR ANNUAL REPORT 2014 30 Signed and authorised for release on behalf of management of Joint Stock Company Kyivstar on 1 April 2015: Peter Chernyshov RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Consolidated statement of financial position As at 31 December 2014 (in thousands of Ukrainian Hryvnia) 01 Assets 02 Non-current assets 03 Property, plant and equipment 11 6,885,017 04 Intangible assets 12 1,236,919 05 06 Notes Other non-current assets 13 10 Pre-paid income tax 07 Deferred expenses non-current 08 Deferred tax asset 10 Notes 2014 2013 Share capital 18 1,009,249 1,009,249 04 Share premium 18 102,338 102,338 39,946 05 Additional capital 18 155,956 132,682 421,326 06 Retained earnings 7,160,446 7,824,466 36,484 24,236 07 Treasury shares (370,398) (370,398) 254,782 201,512 08 8,057,591 8,698,337 8,846,849 09 Non-current liabilities 10 Employee benefit liability 20,173 19,165 Provisions 21 24,872 50,035 394,269 — 11,173 1,314,086 9,738,461 09 10 2014 2013 01 Equity and liabilities 02 Equity 7,032,518 03 1,127,311 Current assets 11 Inventories 12 Trade and other receivables 13 Pre-paid income tax 14 Pre-paid taxes, other than income tax 37,257 35,356 11 14 995,943 389,149 12 Loans payables 19 10 314,832 855,813 13 Deferred revenue non-current 20 69,685 26,534 14 54,339 45,521 15 Current liabilities 119,927 80,904 559,241 150,104 3,596 4,028 15 Prepayments 16 Deferred expenses 16 78,644 74,682 16 Employee benefit liability 17 Cash and cash equivalents 17 1,827,399 640,960 17 Deferred revenue 20 666,908 669,713 18 Other current financial assets 75,273 29,196 18 Provisions 21 29,823 40,543 3,453,372 2,097,211 19 Taxes payable, other than income tax 22 285,151 199,723 487 689 20 Trade and other payables 23 2,213,285 839,436 3,453,859 2,097,900 21 Dividends payable 18 549,966 — 13,192,320 10,944,749 22 Loans payables 19 288,722 — 23 Interest accrued 19 106,993 — 24 Advances received 24 201,126 172,601 25 Other current liabilities 25 229,918 170,264 4,575,488 2,096,308 13,192,320 10,944,749 19 20 Assets of disposal group classified as held for sale 21 22 Total assets 26 27 89 KYIVSTAR ANNUAL REPORT 2014 Total equity and liabilities RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Consolidated cash flow statement For the year ended 31 December 2014 (in thousands of Ukrainian Hryvnia) 01 Operating activities 02 Investing activities 03 Purchase of property, plant and equipment 04 Purchase of intangible assets 05 Proceeds from sale of property, plant and equipment and assets of disposal group classified as held for sale 06 Cash received as a result of LLC “Golden Telecom” acquisition (46,077) (5,653) (1,395,092) (1,704,845) (1,939,947) (4,099,832) (20) (33) (1,939,967) (4,099,865) 1,180,051 (835,582) 6,388 (6,922) 07 Other outflows 08 Net cash flows used in investing activities 09 Financing activities 10 Dividends paid to equity holders of the parent 11 Other outflows 12 Net cash flows used in financing activities 13 Net (decrease)/increase in cash and cash equivalents 14 Net foreign exchange difference Notes 2014 2013 (1,241,546) (1,582,005) (210,856) (149,386) 19,135 32,199 84,252 — 15 Cash and cash equivalents as at 1 January 17 640,960 1,483,464 16 Cash and cash equivalents as at 31 December 17 1,827,399 640,960 90 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Consolidated cash flow statement For the year ended 31 December 2014 (in thousands of Ukrainian Hryvnia) 01 Operating activities Notes 2014 2013 02 Profit before tax 03 2,683,978 4,621,552 Non-cash adjustments to reconcile profit before tax to net cash flows: 04 Depreciation of property, plant and equipment 9 05 Impairment of property, plant and equipment and intangible assets 1,530,327 1,440,087 9 178,819 77,218 06 Amortisation of intangible assets 9 235,342 197,107 07 Loss on disposal of property, plant and equipment, intangible assets and assets of disposal group classified as held for sale 9 115,891 158,575 08 Interest income 9 (148,244) (140,577) 09 Interest expense 9 11,882 — 10 Other finance costs 9 10,861 5,095 11 Movements in provisions and employee benefit liability (5,061) 9,620 12 Unrealised foreign exchange loss 135,691 2,780 13 Working capital adjustments: 14 Decrease/(increase) in inventories (1,839) 33,914 15 Decrease /(increase) in trade and other receivables, prepayments and other assets (343,992) 67,127 16 Increasein deferred expenses 9,025 9,630 900,155 (45,883) 17 Increase/ (decrease) in trade and other payables, other current assets and taxes payable, other than income tax 18 Increase in deferred revenue 6,677 53,638 19 Increase in advances received 26,341 20,796 20 Decrease in other current liabilities (37,076) (19,137) 5,308,777 6,491,542 144,137 145,826 21 22 Interest received 23 Interest paid (4,257) (31,972) 24 Income tax paid (933,547) (1,636,268) 25 Net cash flows from operating activities 4,515,110 4,969,128 91 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Consolidated statement of changes in equity For the year ended 31 December 2014 (in thousands of Ukrainian Hryvnia) Attributable to the equity holders of the parent 01 02 Share capital (Note 18) Share premium (Note 18) Additional capital Retained earnings Treasury shares Total equity 03 Balance as at 01 January 2013 1,009,249 102,338 132,682 8,078,637 (370,398) 8,952,508 04 Profit for the year — — — 3,843,039 — 3,843,039 05 Other comprehensive income — — — 11,596 — 11,596 06 Total comprehensive income for the year, net of tax — — — 3,854,635 — 3,854,635 07 Dividends declared — — — (4,099,865) — (4,099,865) 08 Other changes — — — (8,941) — (8,941) 09 Balance as at 31 December 2013 1,009,249 102,338 132,682 7,824,466 (370,398) 8,698,337 10 Profit for the year — — — 2,168,375 — 2,168,375 11 Other comprehensive income — — — — — — 12 Total comprehensive income for the year, net of tax — — — 2,168,375 — 2,168,375 13 Dividends declared (Note 18) — — — (2,489,933) — (2,489,933) 14 Contribution from shareholders — — 23,274 — — 23,274 15 Other changes — — — (342,462) — (342,462) 16 Balance as at 31 December 2014 1,009,249 102,338 155,956 7,160,446 (370,398) 8,057,591 92 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 1. Corporate information Joint Stock Company Kyivstar (hereinafter referred to as «Kyivstar» or «the Company») was established and registered on 3 September 1997 under the laws of Ukraine. The Company is involved in the design, construction and operating of a dedicated cellular telecommunication network and provides a wide range of mobile communication and home internet services in Ukraine. The Company’s registered legal address is at 51, Chervonozoryanyy Av., Kyiv, 03110, Ukraine. The Company’s head office and principal place of business is at 53, Degtyarivska St., Kyiv, 03113, Ukraine. The Company has two wholly owned subsidiaries–subsidiary company Staravto and company Golden Telecom. The Company and its subsidiaries are hereinafter together referred to as «the Group». On August21, 2014 the Company bought Limited Liability Company «Golden Telecom». From November 2014 the legal accession of LLC «Golden Telecom» was started. The Company’s ultimate parent is VimpelCom Ltd., a company headquartered in Amsterdam, the Netherlands. The Company currently has Main office in Kiev and Processing Centerin Lviv. As at 31 December 2014 and 2013 the Company’s direct shareholders and their respective declared interests were as follows: Number of 01 Interest shares 73.804% 13,094,562 VimpelCom Ltd. (Bermuda) 0.004% 700 Treasury shares 26.192% 4,647,127 100.000% 17,742,389 02 VimpelCom Holdings B.V. (Netherlands) 03 04 05 93 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 2. Operating environment, risks, political and economic conditions in Ukraine Starting in late 2013 the political situation in Ukraine has experienced instability with numerous protests and continued political uncertainty that has led to a deterioration of the State’s finances, volatility of financial markets and sharp depreciation of the national currency against major foreign currencies. The ratings of Ukrainian sovereign debt were downgraded by international rating agencies with negative outlooks for the future. The National Bank of Ukraine, among other measures, imposed certain restrictions on processing of client payments by banks and on the purchase of foreign currency on the inter-bank market. The political situation in 2014 has also been volatile, with changes in the Ukrainian Parliament and the Presidency. In March 2014, various events in Crimea led to the accession of the Republic of Crimea to the Russian Federation. This event resulted in a significant deterioration of the relationship between Ukraine and the Russian Federation. The Group had UAH156,965 thousand of property, plant and equipment located in Crimeawhich were impaired as of reporting date. The political situation in Eastern Ukraine also deteriorated in 2014 resulting in armed conflict and military activity in some parts of the Donetsk and Lugansk regions. The armed conflict in the region has put further pressure on relations between Ukraine and the Russian Federation. Escalating political tensions have had an adverse effect on the Ukrainian financial markets, resulting in a hampering of ability of Ukrainian companies and banks to obtain funding from the international and capital and loan markets. This has contributed to a significant devaluation of the Hryvnia against major currencies. As of reporting date the Group had UAH 77,649 thousand of property, plant and equipment located in, or near to, the parts of the Donetsk and Lugansk regions where there has been armed conflict. These assets represent 1% of the Group’s Property, plant and equipment. As at 31 December 2014 UAH 4,065 thousand of assets located in these regions were impaired mainly due to their physical damage. Approximately less than 1% of revenue was earned in zone of anti-terrorist operation in 2014. 94 KYIVSTAR ANNUAL REPORT 2014 The negative impact on the ability to provide services in Donetsk and Lugansk regions during 2014 has been caused primarily by disruptions in infrastructure (base stations, commutation equipment and electricity supply). This has resulted in some temporary interruptions in provision of services. Management have sought to actively manage and limit the impact of these events on the Group’s operations. During 2014 real GDP fell by 6.8%. The Group has both revenues and costs denominated in foreign currencies («FC»). The devaluation of the Ukrainian Hryvnia («UAH») against hard currencies had a balanced effect on the Group’s overall profitability, given that a part of Group’s receivables and cash and cash equivalents as well as part of payables and all loans, acquired in the middle of the year together with a new subsidiary Golden Telecom, are FC denominated. On 5 February 2015 National Bank of Ukraine (NBU) decided to stop supporting the UAH exchange rate: NBU cancelled auctions on the inter-bank market and cancelled UAH «indicative rate». As a result, the exchange rate of UAH against hard currencies depreciated to 23.13 UAH for 1 USD immediately. As of the date of the financial statements authorisation for issue the official NBU exchange rate of Hryvnia against US dollar was UAH 23.45 per USD 1, compared to 15.77 per USD 1 as at 31 December 2014. There is uncertainty about the exchange rate of UAH and future actions of the National Bank, as well as the influence of these factors on the economy of Ukraine. In 2015 prior to authorisation of these financial statements the Group recognised a foreign exchange loss of UAH 495,605thousand in relation to its Foreign currencies payables and loans, partially offset by gains from receivables and cash and cash equivalents foreign currency balances. The final resolution of the political and economic situation in Ukraine and the final effects of this are difficult to predict, but it may have further severe effects on the Ukrainian economy and the Group’s business. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 3. Basis of preparation The consolidated financial statements have been prepared on a historical cost basis, except for certain financial instruments measured in accordance with the requirements of IAS 39 Financial instruments: recognition and measurement. These consolidated financial statements are presented in UAH and all values are rounded off to the nearest thousand, except when otherwise indicated. Statement of compliance Basis of consolidation The consolidated financial statements of the Group have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB). The consolidated financial statements comprise the financial statements of the Company and its wholly-owned subsidiaries, company Staravto and Golden Telecom. The subsidiariesare fully consolidated from the date they were incorporated or acquired by the Company. The subsidiaries’ financial statements are preparedat the same reporting date as the Company’s, using consistent accounting policies. All intra-group balances, income and expenses and unrealised gains and losses resulting from intra-group transactions are eliminated in full. 95 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 4. Adoption of new or revised standards and interpretations The accounting policies adopted are consistent with those of the previous financial year, except for the following new and amended IFRS becoming effectiveas at 1 January 2014: IAS 32 Financial Instruments: Presentation - Offsetting Financial Assets and Financial Liabilities • IFRIC 21 Levies These amendments clarify the meaning of “currently has a legally enforceable right to set-off”. The amendments also clarify the application of the IAS 32 offsetting criteria to settlement systems (such as central clearing house systems) which apply gross settlement mechanisms that are not simultaneous. These amendments hadn`t impacted the Group’s financial position or performance. • IAS 32 Financial Instruments: Presentation • IAS 39 Financial Instruments: Recognition and Measurement • IAS 36 Impairments of assets The nature and impact of each applicable new standards and amendment is described below: IFRIC 21 Levies This Interpretation addresses the accounting for a liability to pay a levy, if that liability is within the scope of IAS 37. It also addresses the accounting for a liability to pay a levy whose timing and amount is certain. This Interpretation does not address the accounting for the costs that arise from recognising a liability to pay a levy. Entities should apply other standards to decide whether the recognition of a liability to pay a levy gives rise to an asset or an expense. This interpretation hadn`t impacted the Group’s financial position or performance. 96 KYIVSTAR ANNUAL REPORT 2014 IAS 39 Financial Instruments: Recognition and Measurement– Amendments Under the amendments there would be no need to discontinue hedge accounting, if a hedging derivative was novated, provided certain criteria are met. These amendments hadn`t impacted the Group’s financial position or performance. IAS 36 Impairment of Assets: Recoverable Amount Disclosures for Non-Financial Assets – Amendments These amendments remove the unintended consequences of IFRS 13 on the disclosures required under IAS 36. In addition, these amendments require disclosure of the recoverable amounts for the assets or CGUs for which impairment loss has been recognized or reversed during the period. These amendments hadn`t impacted the Group’s financial position or performance. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 5. Summary of significant accounting policies Functional and presentation currencies The functional and presentation currency of the Company and its subsidiary is Ukrainian Hryvnia (“UAH”). Foreign currency translation Transactions denominated in currencies other than the relevant functional currency (foreign currencies) are initially recorded in the functional currency at the rate in effect at the date the transaction first qualifies for recognition. Monetary assets and liabilities denominated in foreign currencies are translated at the functional currency spot exchange rate at the reporting date. The resulting gains and losses are recognized in profit and loss. Nonmonetary items that were measured in terms of historical cost in a foreign currency are retranslated using the exchange rate atthe date of the initial transaction. Non-monetary items measured at fair value in a foreign currency are translatedusing the exchange rates at the date when the fair valueswere determined. The resulting gains and losses are recognized in line with the recognition of gain or loss on change in fair value of the item (i.e., translation difference on items whose fair value gain or loss is recognized in other comprehensive income or profit and loss is also recognized in other comprehensive income or profit and loss, respectively). Revenue recognition and measurement Revenue is recognized to the extent that it is probable that the economic benefits will flow to the Group and the revenue can be reliably measured. Revenues are measured at the fair value of the consideration received or receivable, excluding discounts, rebates and sales taxes. These taxes are regarded as collected on behalf of the authorities. 97 KYIVSTAR ANNUAL REPORT 2014 Revenues primarily comprise provision (sales) of: • services: revenue from air time charges, interconnection fees, periodic fees, connection and one-time subscription fees, FTTB internet, fixed lines revenues, roaming and value added services; • customer equipment: telephone handsets, modems, etc. Air time charges The Company earns air time revenue by providing its pre-paid and post-paid subscribers with access to the cellular network and routing their calls through its network and networks of its roaming partners. Interconnection Revenue from interconnection represents the revenue earned for the termination of calls from other telecommunication services providers’ networks on the Company’s network. Air time and interconnection revenue is recognized in the period when the respective service is rendered. Periodic fees Periodic fees include fees for subscription to new tariff plans and fees for supplementary subscriptions used by subscribers in particular period, such as periodic fees for subscription to voicemail, itemised invoice etc. Periodic fees also include fees for transfer of money between subscribers’ balances, extra money services and write-offs of unused advancesof disconnected subscribers etc.Periodic fees are recognized in the periodwhen the respective service is rendered. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Connection and one-time subscription fees Connection fees are paid by subscribers for the first time activation of network service. Revenues from connection are deferred and recognized over the period when the fees are earned, which is the expected period of customer relationship and approximates 106months for contract subscribers and 32months for pre-paidsubscribers (2013: 108 months and 36 months, respectively). The expected period of customer relationship is based on the past history of churn and expected development of the Company. One-time subscription fees mainly consist of one-time fees for various supplementary subscriptions and also include fees for change of subscription type and transfer of subscriptions from one location to another. One-time subscription fees are deferred andrecognized over the period when the fees are earned, which is the subscription validity period or, in case of unlimited validity period, the expected period of customer relationship, which approximates 106 months for contract subscribers and 32 months for pre-paid subscribers (2013: 108 months and 36 months, respectively). for services provided by the Company in its network to subscribers of the Company’s roaming partners and (iii) charges for access to the Company’s network by the foreign operators without termination of calls. Such revenues are recognized in the period when the respective services are rendered. Value added services Value added services include charges for outgoing SMS and MMS, circuit of switched data, packet switched data (WAP, GPRS, EDGE etc.) and sale of content to subscribers. Revenues from value added services are recognized in the period when the respective services are rendered. Customer equipment sales Revenues from sales ofcustomer equipment are recognized when the related significant risks and rewards are transferred to the buyer. FTTB internet Discounts to roaming partners Revenue from FTTB services represents fixed monthly charges for the internet access provided to the Company’s subscribers. Such revenue is recognized in the period when the respective service is rendered to subscribers. Discounts are often provided in the form of cash payments calculated based on the terms of the agreement with roaming partner and billing data on the roaming traffic for the period. Discounts are recognized in the period when the discount is earned as a reduction of revenue of corresponding period. Fixed lines Revenue from fixed lines services represents monthly charges to the Company’s subscribers for access to the fixed telephone lines network and for routing the subscribers’ calls through this network. Such revenue is recognized in the period when the respective service is rendered to subscribers. Roaming and access to network Roaming revenues and revenues from access to network include(i) charges for services provided to the Company’s subscribers in the networks of its roaming partners,(ii) charges 98 KYIVSTAR ANNUAL REPORT 2014 Presentation Where the Company’s role in a transaction is a principal, revenue is recognized on a gross basis. In this case revenue comprises the gross value of the transaction billed to the customer, after trade discounts, with any related expenditure charged as an operating cost. Where the Company’s role in a transaction is that of an agent, revenue is recognized on a net basis and represents the margin earned. The evaluation of whether the Company is acting as principal or an agent is based on the analysis of the substance of transaction, the responsibility for providing the goods or services and setting prices,as well as the underlying financial risks and rewards. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Interest income Interest income is recorded using the effective interest rate, which is the rate that exactly discounts the estimated future cash flows through the expected life of financial instruments or a shorter period, where appropriate, to the net carrying amount of the financial asset or liability. Interest income is included in finance income in the consolidated statement of comprehensive income. Deferred revenue Cellular service revenue is recognized on the basis of actual airtime usage by the end customer. Unused time on sold pre-paid cards is recognized as deferred revenue until the related services have been provided to the subscribers or the pre-paid card has expired. Loyalty programs Customer loyalty credits are accounted for as a separate component of the sales transaction, in which they are granted. A portion of the fair value of the consideration received is allocated to the award credits and deferred, based on estimated number of award credits that will actually be redeemed by the customer. This is then recognized as revenue over the period that the award credits are redeemed. Deferred connection costs Initial direct costs incurred in earning connection fees are deferred over the same period as connection revenue, limited to the amount of the deferred connection fees. Costs incurred consist primarily of the costs of the start packages and dealers’ bonuses. In some cases connection costs exceed the respective connection fees. Such excess is expensed as incurred. Expenditureon advertising and promotional activities is recognized as an expense when the Group has either the right to access the goods or has received the service. Property, plant and equipment Property, plant and equipment is stated at cost less accumulated depreciation and any accumulated impairment losses. Cost includes professional fees and, for qualifying assets, borrowing costs are capitalised. Depreciation is calculated to reduce the cost of assets, other than land, to their estimated residual value, if any, over their estimated useful lives. Depreciation commences when the assets are ready for their intended use. Repair and maintenance is expensed as incurred. If new parts are capitalised, replaced parts are derecognized and any remaining net book value is recorded as loss on disposal. When the expected cost of decommissioning of an asset after its use is material to the financial statements, the present value of the expected cost of decommissioning of an asset after its use is included into the cost of the respective asset, if the recognition criteria for a provision are met. Subsequent increases in decommissioning liability as a result of change in assumptions (i.e. period till dismantling, cost of dismantling etc.) are recognized in the additions to property, plant and equipment. Subsequent decreases in decommissioning liability as a result of change in assumptions are recognized in transfers and reclassifications in property, plant and equipment. Depreciation is calculated on a straight-line basis over the estimated useful life of the asset as follows: 01 Category 02 Local, regional & trunk networks 03 Advertising costs, marketing and sales commissions Mobile telephone network and switches 04 Radio installations Advertising costs, marketing and sales commissions are expensed as incurred, unless they form a part of the costs that are deferred in relation to connection fees as described above. 05 Buildings 06 Corporate administrative assets 99 KYIVSTAR ANNUAL REPORT 2014 Useful life (years) 20 5—15 7 10—30 5—7 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Depreciation method, estimated useful life and residual value are evaluated at least annually and adjusted prospectively, if appropriate. Residual value is estimated to be zero for most of the assets, except for vehicles, which are included in corporate administrative assets, as the Group does not expect to use vehicles for their entire economic life. An item of property, plant and equipment is derecognized upon disposal or when no future economic benefits are expected to arise from the continued use of the asset or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the item) is included in profit and loss in the year the item is derecognized. Leasehold improvements are depreciated over their expected useful lives on the same basis as owned assets or, where shorter, the term of the relevant lease. Construction in progress Assets under construction are capitalised as a separate component of property, plant and equipment. On completion, the constructed asset at its cost is transferred to the appropriate category of property, plant and equipment. Construction in progress is not depreciated. Uninstalled equipment Uninstalled equipment represents equipment purchased by the Group, but not yet put into operation. Uninstalled equipment is not depreciated. Land Freehold land to which the Group has due legal title is included in the Group’s statement of financial position at its historical cost. Freehold land is not depreciated. Leases Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating 100 KYIVSTAR ANNUAL REPORT 2014 leases. The evaluation is based on the substance of the transaction. However, there are situations that individually would normally lead the Group to classify a lease as a finance lease,such as if the lease term covers more than 75 percent of the estimated economic life or the present value of the minimum lease payments exceeds 90 percent of the fair value of the leased asset. The Group may enter into an arrangement that does not take the legal form of a lease but conveys a right to use an asset in return for a payment or series of payments. Determining whether an arrangement contains a lease is based on the substance of the arrangement and requires an assessment of whether: (a) fulfilment of the arrangement is dependent on the use of a specific asset; and (b) the arrangement conveys a right to use the asset. The Group as lessee Property and equipment acquired by way of finance lease is capitalised and carried at the lower of its fair value and the present value of the minimum lease payments at inception of the lease, less accumulated depreciation and impairment losses, if any. Leased assets are depreciated over the useful life of the asset. However, if there is no reasonable certainty that the Group will obtain ownership by the end of the lease term, the asset is depreciated over the shorter of the estimated useful life of the asset and the lease term. Operating lease payments are charged to profit and loss on a straight-line basis over the term of the relevant lease. Benefits received and incentives to enter into an operating lease are also amortised on a straight-line basis over the lease term. Advance lease payments made on entering into operating leases or acquiring leaseholds are amortised to profit and loss over the lease term. Borrowing costs Borrowing costs directly attributable to the acquisition, construction or production of an asset that necessarily takes a substantial period of time to get ready for its intended use or sale are capitalised as part of the cost of the respective asset. All other borrowing costs are expensed in the period theyoccur. Borrowing costs consist of interest and other costs incurred in connection with the borrowing of funds. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Intangible assets Intangible assets acquired separately are initially measured at cost. Following initial recognition, intangible assets are carried at cost less accumulated amortisation and any accumulated impairment losses. Internally generated intangible assets, excluding capitalised development costs, are not capitalised and expenditure is charged to profit and loss as incurred. Intangible assets, all of which are determined as having finite useful lives, are amortised over their useful economic lives. The amortisation period and amortisation method for intangible assets is reviewed at least annually, and adjusted prospectively, if appropriate. Amortisation is provided using the straight-line basis over the estimated useful lives of the related assets as follows: Useful life (years) 01 Asset category 02 Licenses 5—15 03 Network and billing software 5—10 Gains and losses arising from derecognition of an intangible asset are measured as the difference between the net disposal proceeds and the carrying amount of the asset and are recognized as other expenses in the consolidated statement of comprehensive income. Inventories Inventories are valued at the lower of cost and net realisable value for items that will be sold as separate products. Inventories that will be sold as part of a transaction with several components, which the Group expects to earn net income from, are valued at cost even 101 KYIVSTAR ANNUAL REPORT 2014 if the selling price of the inventories is below cost. Cost of inventories used in multiple arrangements is determined using the weighted average method. Cost of inventories used in other services and construction of property, plant and equipment is determined using the first-in, first-out method (FIFO). Fair value of assets and liabilities Fair value is the price that would be received from saleof an asset or paid for transfer of a liability in an orderly transaction between market participants at the measurement date. The fair value measurement is based on the presumption that the sale of the asset or transfer of the liability takes place either: • In the principal market for the asset or liability, or • In the absence of a principal market, in the most advantageous market for the asset or liability. The principal or the most advantageous market must be accessible to by the Group. The fair value of an asset or a liability is measured using the assumptions that market participants would use when pricing the asset or liability, assuming that market participants act in their economic best interest. A fair value measurement of a non-financial asset takes into account a market participant’s ability to generate economic benefits from highest and best use of the asset or by selling it to another market participant that would use the asset in its highest and best use. The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data are available to measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised within the fair value hierarchy, described as follows, based on the lowest level input that is significant to the fair value measurement as a whole: • Level 1 — Quoted (unadjusted) market prices in active markets for identical assets or liabilities; • Level 2 — Valuation techniques for which the lowest level input that is significant to the fair value measurement is directly or indirectly observable; • Level 3 — Valuation techniques for which the lowest level input that is significant to the fair value measurement is unobservable. For assets and liabilities that are recognized in the financial statements on a recurring basis, the Group determines whether transfers have occurred between Levels in the hierarchy by re-assessing categorisation (based on the lowest level input that is significant to the fair value measurement as a whole) at the end of each reporting period. Impairment of non-financial assets The Group assesses, at each reporting date, whether there is an indication that an asset may be impaired. If any such indication exists, or when annual impairment testing for an asset is required, the Group makes an estimate of the asset’s recoverable amount. An asset’s recoverable amount is the higher of an asset’s or cash-generating unit’s fair value less costs to sell and its value in use and is determined for an individual asset, unless the asset does not generate cash inflows that are largely independent of those from other assets or groups of assets. Where the carrying amount of an asset or cash generating unit exceeds its recoverable amount, the asset is considered impaired and is written down to its recoverable amount. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time 102 KYIVSTAR ANNUAL REPORT 2014 value of money and the risks specific to the asset. In determining fair value less costs to sell, recent market transactions are taken into account, if available. If no such transactions can be identified, an appropriate valuation model is used. These calculations are corroborated by valuation multiples or other available fair value indicators. Impairment losses of continuing operations are recognized in profit and loss. A cash generating unit is the smallest identifiable group of assets that generates cash inflows that are largely independent of the cash inflows from other assets or groups of assets. Based on the specifics of the Group’s operations, the management concluded that the Group has one cash generating unit, which is the Company’s network as a whole. An assessment is made at each reporting date as to whether there is any indication that previously recognized impairment losses may no longer exist or may have decreased. If such indication exists, the recoverable amount is estimated. A previously recognized impairment loss is reversed only if there has been a change in the estimates used to determine the asset’s recoverable amount since the last impairment loss was recognized. If that is the case the carrying amount of the asset is increased to its recoverable amount. That increased amount cannot exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss been recognized for the asset in prior years. Such reversal is recognized in profit and loss. After such a reversal the depreciation charge is adjusted in future periods to allocate the asset’s revised carrying amount, less any residual value, on a systematic basis over its remaining useful life. Financial assets Initial recognition and measurement Financial assets are classified as financial assets at fair value through profit and loss, loans and receivables, held-to-maturity investments, available-for-sale financial assets, or as derivatives designated as hedging instruments in an effective hedge, as appropriate. The Group determines the classification of its financial assets at initial recognition. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Purchases or sales of financial assets that require delivery of assets within a time frame established by regulation or convention in the marketplace (regular way purchases) are recognized on the trade date, i.e., the date that the Group commits to purchase or sell the asset. The Group’s financial assets include cash and cash equivalents, trade and other receivables, all of which are classified as loans and receivables in accordance with IAS 39. The Group’s financial liabilities mainly include trade and other payables. Subsequent measurement After initial recognition, trade and other payables with fixed maturity are subsequently measured at amortised cost using the effective interest rate method. Loans and receivables are non derivative financial assets with fixed or determinable payments that are not quoted in an active market. They are initially recognized at fair value plus directly attributable transaction costs, if any. In the case of transactions with entities under common control, any excess of nominal amount over the fair values at initial recognition is charged to retained earnings. Gains and losses are recognized in profit and loss when the liabilities are derecognized as well as through the effective interest rate method amortisation process. Amortised cost is computed using the effective interest method by taking into account any premium or discount on acquisition and includes transaction costs and fees that are an integral part of the effective interest rate. The effective interest rate amortisation is included in finance costs in the consolidated statement of comprehensive income. Subsequent measurement Offsetting of financial instruments After initial measurement, loans and receivables are subsequently measured at amortised cost using the effective interest rate method, less impairment. Amortised cost is calculated by taking into account any discount or premium on acquisition and fees or costs that are integral part of the effective interest rate. The amortisation is included in finance income in the statement of comprehensive income. Financial assets and financial liabilities are offset and the net amount reported in the consolidated statement of financial position if, and only if, there is a currently enforceable legal right to offset the recognized amounts and there is an intention to settle on a net basis, or to realise the assets and settle the liabilities simultaneously. Financial liabilities Initial recognition and measurement Financial liabilities are classified as financial liabilities at fair value through profit and loss, loans and borrowings, or as derivatives designated as hedging instruments in an effective hedge, as appropriate. The Group determines the classification of its financial liabilities at initial recognition. Financial liabilities are recognized initially at fair value less, in the case of loans and borrowings, directly attributable transaction costs. 103 KYIVSTAR ANNUAL REPORT 2014 Impairment of financial assets The Group assesses at each reporting date whether there is any objective evidence that a financial asset or a group of financial assets is impaired. A financial asset or a group of financial assets is deemed to be impaired if, and only if, there is objective evidence of impairment as a result of one or more events that has occurred after the initial recognition of the asset (an incurred ‘loss event’) and that loss event has an impact on the estimated future cash flows of the financial asset or the group of financial assets that can be reliably estimated. Evidence of impairment may include indications that the debtors or a group of debtors is experiencing significant financial difficulty, default or delinquency in interest or principal payments, the probability that they will enter bankruptcy or other financial reorganisation RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) and where observable data indicates that there is a measurable decrease in the estimated future cash flows, such as changes in arrears or economic conditions that correlate with defaults. Derecognition of financial instruments For financial assets carried at amortised cost, the Group first assesses whether objective evidence of impairment exists for each of the financial assets that are individually significant, or collectively for financial assets that are not individually significant. If the Group determines that no objective evidence of impairment exists for an individually assessed financial asset, whether significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and collectively assesses them for impairment. Assets that are individually assessed for impairment and for which an impairment loss is, or continues to be, recognized are not included in a collective assessment of impairment. A financial asset (or, where applicable, a part of a financial asset or part of a group of similar financial assets) is derecognized when: If there is objective evidence that an impairment loss has been incurred, the amount of the loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flows (excluding future expected credit losses that have not yet been incurred). The present value of the estimated future cash flows is discounted at the financial asset’s original effective interest rate. If an instrument has a variable interest rate, the discount rate for measuring any impairment loss is the current effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account and the amount of the loss is recognized in profit and loss for all impaired financial assets. Loans and receivables together with the associated allowance are written off when there are no realistic prospects of future recovery and/or when the statute of limitation has expired. If, in a subsequent year, the amount of the estimated impairment loss increases or decreases because of an event occurring after the impairment was recognized, the previously recognized impairment loss is increased or reduced by adjusting the allowance account. If a future write-off is later recovered, the recovery is credited to finance costs in the consolidated statement of comprehensive income. 104 KYIVSTAR ANNUAL REPORT 2014 Financial assets • the rights to receive cash flows from the asset have expired; or • the Group has transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the received cash flows in full without material delay to a third party under a ‘pass-through’ arrangement; and either (a) the Group has transferred substantially all the risks and rewards of the asset, or (b) the Group has neither transferred nor retained substantially all the risks and rewards of the asset, but has transferred control of the asset. When the Group has transferred its rights to receive cash flows from an asset or has entered into a pass-through arrangement, and has neither transferred nor retained substantially all the risks and rewards of the asset nor transferred control of the asset, a new asset is recognized to the extent of the Group’s continuing involvement in the asset. In that case, the Group also recognises an associated liability. The transferred asset and the associated liability are measured on the basis that reflects the rights and obligations that the Group has retained. Continuing involvement that takes the form of a guarantee over the transferred asset, is measured at the lower of the original carrying amount of the asset and the maximum amount of consideration that the Group could be required to repay. Financial liabilities A financial liability is derecognized when the obligation under the liability is discharged or cancelled or expires. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) When an existing financial liability is replaced by another from the same lender on substantially different terms, or the terms of an existing liability are substantially modified, such an exchange or modification is treated as a derecognition of the original liability and the recognition of a new liability, and the difference in the respective carrying amounts is recognized in profit and loss. Employee benefits The Group makes defined contributions to the State Pension Fund at the relevant statutory rates in force during the year, based on gross salary payments; such an expense is charged in the period when the related salaries are earned. In addition to the above, employees of the Group are entitled to jubilee and post-employment benefits. Jubilee benefits are paid out on occasion of anniversary, while post-employment benefits are paid out as a one-off benefit upon retirement. The amount of those benefits depends on the tenure with the Company and the average salary. The benefits payable under these arrangements are unfunded. The expected cost of providing employee benefits is determined annually using the projected unit credit actuarial valuation method to calculate the net present value of benefit obligations at the reporting date. The balance of employee benefit obligations equals discounted payments to be made in the future and accounts for staff turnover and relates to the period to the reporting date. Demographic information and assumptions on staff turnover are based on historical data. Re-measurements, comprising of actuarial gains and losses arerecognized immediately in the statement of financial position with a corresponding debit or credit to retained earnings through other comprehensive income in the period in which they occur. Re-measurements are not reclassified to profit and loss in subsequent periods. 105 KYIVSTAR ANNUAL REPORT 2014 Past service costs are recognized in profit and loss on the earlier of: • the date of the plan amendment or curtailment; and • the date that the Group recognises restructuring-related costs. Net interest is calculated by applying the discount rate to the net defined benefit liability. Service costs comprise current service cost, pastservice cost, gains and losses on curtailments and non-routine settlements and are recognized in profit and loss. Any actuarial gains or losses relating to jubilee benefits are recognized in profit and loss in the period in which they arise.The past service cost is recognized immediately. Taxes Current income tax Current tax assets and liabilities for the current and prior periods are measured at the amount expected to be recovered from or paid to the taxation authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted by the reporting date. Deferred income tax Deferred income tax is provided using the liability method on temporary differences at the reporting date between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes. Deferred tax liabilities are recognized for all taxable temporary differences, except: RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) • where the deferred tax liability arises from the initial recognition of goodwill, or of an asset or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit and loss; and Deferred tax relating to items recognized outside profit and loss is recognized outside profit and loss. Deferred tax items are recognized in correlation to the underlying transaction either in other comprehensive income or directly in equity. • in respect of taxable temporary differences associated with investments in subsidiaries, where the timing of the reversal of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future. Deferred tax assets and deferred tax liabilities are offset, if a legally enforceable right exists to set off current tax assets against current tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority. Deferred income tax assets are recognized for all deductible temporary differences and unused tax losses carried forward, to the extent that it is probable that future taxable profit will be available against which the deductible temporary differences and unused tax losses carried forward can be utilised, except: Value added tax • when the deferred income tax asset relating to the deductible temporary difference arises from the initial recognition of an asset or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit and loss; Revenues, expenses and assets are recognized net of value added tax (VAT) except: • where VAT incurred on a purchase of assets or services is not recoverable from the taxation authority, in which case VAT is recognized as part of the cost of acquisition of the asset or as part of expense item as applicable; and • receivables and payables are stated with the amount of VAT included. • in respect of deductible temporary differences associated with investments in subsidiaries, deferred tax assets are recognized only to the extent that it is probable that the temporary differences will reverse in the foreseeable future and taxable profit will be available against which the temporary differences can be utilised. The net amount of VAT recoverable from, or payable to, the taxation authority is disclosed in the notes to the consolidated financial statements. The carrying amount of deferred income tax assets is reviewed at each reporting date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. Unrecognized deferred income tax assets are reassessed at each reporting date and are recognized to the extent that it has become probable that future taxable profit will allow the deferred tax asset to be recovered. Deferred income tax assets and liabilities are measured at the tax rates that are expected to be applied in the year when the asset is realised or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted at the reporting date. An asset/liability is classified as current, when it is expected to be realised (settled) or is intended for sale or consumption within twelve months after the reporting date. Other assets/liabilities are classified as non-current. Financial instruments are classified based on expected life. Deferred tax assets are classified as non-current.Cash and cash equivalents 106 KYIVSTAR ANNUAL REPORT 2014 Current/non-current classification Cash and cash equivalents include cash at banks and on hand and short-term deposits with an original maturity of three months or less. For the purpose of consolidated cash flow statement, cash and cash equivalents consist of cash and cash equivalents as defined above, net of outstanding bank overdrafts, if any. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Provisions Provisions are recognized when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Where the Group expects some or all of a provision to be reimbursed, for example under an insurance contract, the reimbursement is recognized as a separate asset but only when the reimbursement is virtually certain. The expense relating to any provision is presented in profit and loss net of any reimbursement. If the effect of the time value of money is material, provisions are discounted using a current pre-tax rate that reflects, where appropriate, the risks specific to the liability. Where discounting is used, the increase in the provision due to the passage of time is recognized as a finance cost. Contingent assets and liabilities A contingent asset is not recognized in the consolidated financial statements, but disclosed when an inflow of economic benefits is probable. Contingent liabilities are not recognized in the consolidated financial statements unless it is probable that an outflow of economic resources will be required to settle the obligation and it can be reasonably estimated.They are disclosed unless the possibility of an outflow of resources embodying economic benefits is remote. Embedded derivatives Kyivstar has contracts which are classified as hybrid instrument with embedded derivative, more specifically «Foreign currency embedded derivative». These contracts for services are settled in a functional currency (UAH), however, contract price is determined in EUR/USD and payment, although made in UAH, is adjusted at UAH/EUR rate at payment date if UAH/ EUR x-rate fluctuation exceeds 3%. 107 KYIVSTAR ANNUAL REPORT 2014 Such foreign currency derivative are not separated because of thecurrenciesare commonly used in contracts to purchase or sell non-financial items in the Ukraine. And the trade payable for as a monetary balance denominated in EURO/USD according to IAS 21. The monthly invoices recognized according to the general rules of recognition of monthly invoices in foreign currency. Treasury shares Treasury shares are recognized at purchase price and are deducted from equity. No gain or loss is recognized in the profit and loss on the purchase, sale, issue or cancellation of the Group’s own equity instruments. Any difference between the carrying amount and the consideration, if shares are reissued, is recognized in share premium. Voting rights related to treasury shares are nullified for the Group and no dividends are allocated to them. Events after the reporting period Events after the reporting period that provide additional information on the Group’s position at the reporting date (adjusting events) are reflected in the consolidated financial statements. Events after the reporting period that are not adjusting events are disclosed in the notes when material. Transactions with the parent and entities under common control The transactions with ultimate parent and entities under common control are recognized in the consolidated financial statements at fair value. The difference between fair value and the amount of the transaction is recognized as contribution from or distribution to the shareholders through the Group’s equity. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Reclassification of comparative information In 2014 the Company made certain reclassifications of comparative information for 2013 in order to conform with 2014 presentation In 2014 the Group made reclassification between current and non-current assets and liabilities.It was caused by allocation deferred revenue and cost for current and non-current part. The reclassification was made retrospectively in 2013 financial statements for providing of comparative information. The impact on the consolidated financial statements is provided in the tables below: 01 02 Current assets Deferred cost current 03 Non-Current assets Deferred cost non-current 04 TOTAL ASSETS 05 Current Liabilities Deferred revenue current 06 Non-Current Liabilities Deferred revenue non-current 07 TOTAL LIABILITIES 108 KYIVSTAR As at 31 December 2013 (before reclassification) Reclassification As at 31 December 2013 (after reclassification) 98,918 (24,236) 74,682 — 24,236 24,236 98,918 — 98,918 750,617 (80,904) 669,713 — 80,904 80,904 750,617 — 750,617 ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 6. Critical accounting judgements and key sources of estimation uncertainty Key sources of estimation uncertainty - critical accounting estimates Certain amounts included in or affecting the consolidated financial statements and related disclosures must be estimated, requiring management to make assumptions with respect to values or conditions which cannot be known with certainty at the time the consolidated financial statements are prepared. A ‘critical accounting estimate’ is one, which is both important to the portrayal of the Group’s financial condition and results and requires management’s most difficult, subjective or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain. Management evaluates such estimates on an ongoing basis, based upon historical results and experience, consultation with experts, trends and other methods, which management considers reasonable in the particular circumstances, as well as the forecasts as to how these might change in the future. However, uncertainty about these estimates could result in outcomes that require a material adjustment to the carrying amount of an asset or liability affected in future periods. Revenue recognition The main part of the Group’s revenues is earned from mobile services, such as airtime, one-time connection fees or periodic subscriptions. The Company has many pre-paid and post-paidsubscribers and offers a number of different services with different tariff plans. The Company also provides discounts of various types, often in connection with different campaigns. Revenues from one-time subscriptions or connections to the Company’s network are recognized as deferred revenue and released to the profit and loss in the periods when these revenues are earned, based on the average customer relationship period. The management regularly reviews its estimates in respect of customer relationship period, based on the historicalexperience and its plans for future development of the Company. 109 KYIVSTAR ANNUAL REPORT 2014 As at 31 December 2014the management estimated the customer relationship period to be equal to 106 months for contract subscribers and 32 months for pre-paid subscribers (2013: 108 months and 36 months, respectively). As a result of change in the abovementioned accounting estimates starting from 1 January 2014, the Group’s profit before tax for the year 2014 increased by UAH 7,321 thousand. Deferred tax assets Deferred tax assets are recognized for all deductible temporary differences to the extent that it is probable that taxable profit will be available against which the losses can be utilised. Significant management judgment is required to determine the amount of deferred tax assets that can be recognized, based upon the likely timing and the level of future taxable profits together with future tax planning strategies. Please refer to Note 10 for additional information on the Group’s tax position. Depreciation and amortisation Depreciation and amortisation methods are based on management estimates of the expected useful lives of property, plant and equipment and intangible assets. Estimates may change due to technological developments, competition, changes in market conditions and other factors and may result in changes in the estimated useful lives and in the amortisation or depreciation charges. Some technological developments are difficult to predict and the Group’s views on the trends and pace of development may change over time. Some of the assets and technologies, in which the Group invested several years ago, are still in use and provide the basis for the new technologies. The useful lives of property, plant and equipment and intangible assets are reviewed at least annually taking into consideration the factors mentioned above and all other important factors. In case of significant changes in estimated useful lives, depreciation and amortisation charges are adjusted prospectively. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Impairment of non-financial assets The Group has made significant investments in property, plant and equipment and intangible assets. These assets are tested for impairment when circumstances indicate there may be a potential impairment. Factors considered important which could trigger an impairment evaluation include the following: significant fall in market values, significant underperformance relative to historical or projected future operating results, significant changes in the use of assets or the strategy for the Group’s overall business, including assets that are decided to be phased out or replaced and assets that are damaged or taken out of use, significant negative industry or economic trends and significant cost overruns in the development of assets. Estimating recoverable amounts of assets must in part be based on management’s evaluations, including determining appropriate cash generating units, estimates of future performance, revenue generating capacity of the assets, assumptions of the future market conditions and the success inmarketing of new products and services. Changes in circumstances and in management’s evaluations and assumptions may give rise to impairment losses in the relevant periods. 110 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 7. IFRSs and IFRIC Interpretations not yet effective A number of new standards, amendments to standards and interpretations are not yet effective for the year ended 31 December 2014, and have not been applied in preparing these consolidated financial statements. Standards issued but not yet effective up to the date of issuance of the Group’s consolidated financial statements are listed below. The Group intends to adopt those standards when they become effective. IFRS 9 Financial Instruments: Classification and Measurement IFRS 9, as issued in July 2014, reflects the first phase of the IASBs work on the replacement of IAS 39 and applies to classification and measurement of financial assets and financial liabilities as defined in IAS 39. In December 2011 the IASB issued Mandatory Effective Date and Transition Disclosures (amendments to IFRS 9 and IFRS 7) according to which entities shall apply IFRS 9, as amended, for annual periods beginning on or after 1 January 2018. In subsequent phases, the IASB will address hedge accounting and impairment of financial assets. The adoption of the first phase of IFRS 9 will have an effect on the classification and measurement of the Group’s financial assets, but will potentially have no impact on classification and measurements of financial liabilities. The Group will quantify the effect in conjunction with the other phases, when issued, to present a comprehensive picture. IFRS 15 Revenue from Contracts with Customers In May 2014, IFRS 15 was issued which establishes a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers. IFRS 15 will supersede the current revenue recognition guidance including IAS 18 Revenue, IAS 11 Construction Contracts and the related Interpretations when it becomes effective (Version issued by the IASB is effective for annual periods beginning on or after 1 January 2017). The core principle of IFRS 15 is that an entity should recognise revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. Under IFRS 15, an entity recognises revenue when (or as) a performance obligation is satisfied, i.e. when ‘control’ of the goods or services underlying the particular performance obligation is 111 KYIVSTAR ANNUAL REPORT 2014 transferred to the customer. Far more prescriptive guidance has been added in IFRS 15 to deal with specific scenarios. IFRS 3 Business Combinations The amendment clarifies that Joint arrangements, not just joint ventures, are outside the scope of IFRS 3. Changes to the Standard are effective on or after 1 January 2015. Amendments to the existing standards with changes being effective on or after 1 February 2015: IFRS 2 Share – based Payment Amends the definitions of «vesting condition» and «market condition» and adds definitions for «performance condition» and «service condition». IFRS 3 Business Combinations Clarifies that contingent consideration that is classified as an asset of a liability shall be measured at fair value at each reporting date. IFRS 8 Operating Segments Requires an entity to disclose the judgments made by management in applying the aggregation criteria to operating segments. IFRS 13 Fair Value Measurement Clarifies the ability to measure short – term receivables and payables with no stated interest rate at their invoice amounts without discounting. IAS 24 Related Party Disclosures Clarifies that an entity providing key management personnel services to the reporting entity or to the parent of the reporting entity is a related party of the reporting entity. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 8. Acquisition of LLC «Golden Telecom» and its cessation On 22August 2014 the Company entered into the agreements with the owners of LLC “Golden Telecom” to acquire this entity. All counterparties of these agreements are entities under common control of the ultimate parent. The right of ownership for Golden Telecom was transferred to the Company on 22 August 2014. At the date of acquisition Golden Telecom constituted a business in the meaning of the definition set out in IFRS as it represented an integrated set of activities and assets that is capable of being conducted and managed for the purpose of providing a return in the form of dividends, lower costs or other economic benefits directly to investors. Thus, the acquisition was recognized in these consolidated financial statements as the acquisition of business. For accounting the operations on acquisition of business under common control management decided to use predecessor accounting. The main principles of predecessor basis of accounting are: • No assets or liabilities are restated to their fair values and • No new goodwill arises in predecessor accounting. The Statement of FinancialPosition at the date of acquisition of Golden Telecom was as follows: As at 22 August 2014 01 02 ASSETS 03 Non-current assets 04 Property, plant and equipment 05 Intangible assets 06 Other non-current assets 277,331 66,248 109 343,688 07 Current assets Inventories 10 Trade and other receivables 11 Pre-paid income tax 112 KYIVSTAR 12 Prepayments 13 Deferred expenses 14 Cash and cash equivalents 15 16 TOTAL ASSETS 17 EQUITY AND LIABILITIES 18 Equity 19 Share capital 20 Additional capital 21 Retained earnings 22 23 Non-current liabilities 24 Employee benefit liability 25 Loans payables 26 27 Current liabilities 28 Deferred revenue 29 Provisions 30 Taxes payable, other than income tax 31 Trade and other payables 32 Income tax payable 33 Loans payables 34 Advances received 35 Other current liabilities 36 37 09 ANNUAL REPORT 2014 62 40,388 1,643 As at 22 August 2014 01 TOTAL EQUITY AND LIABILITIES 1,805 24,664 84,252 152,814 496,502 89,257 421,793 (768,857) (257,807) 179 357,832 358,011 29,541 7,548 8,990 12,450 487 334,461 2,191 630 396,298 496,502 As at 01 November 2014 LLC «Golden Telecom» started the legally dissolved pursuant to Ukrainian legal requirements. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 9. Revenues and expenses 2014 2013 01 Salaries and personnel costs Interconnection 3,506,680 2,586,783 02 Periodic fees 3,383,392 4,041,536 03 ПAir time charges 3,313,541 3,384,391 04 05 Value added services 1,363,931 1,438,073 05 Training 06 FTTB internet 442,961 407,184 06 07 Roaming (subscribers) 295,177 228,457 08 Roaming and access to network 252,947 411,512 09 Fixed lines 227,607 127,950 10 Connection and one-time subscription fees 89,890 165,337 11 Customer equipment sales 7,334 177,816 12 Other revenue 103,335 122,111 12,986,795 13,091,150 2014 2013 01 Revenues 02 03 04 13 01 Cost of materials, traffic charges and other direct costs 02 Interconnection 3,084,600 1,836,236 03 Cost of materials and services 324,571 517,062 04 Access to network 144,081 245,014 05 Roaming 88,786 93,051 06 Leased line costs 64,850 44,568 3,706,888 2,735,931 07 113 KYIVSTAR ANNUAL REPORT 2014 2014 2013 Salaries, holiday pay and other employee benefits 765,714 677,548 Social security taxes 214,576 198,650 Medical insurance 34,244 29,244 445 1,173 1,014,979 906,615 The average number of employees of the Group (incl. contactors) in 2014 was 3,968 (2013: 4,149). RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Other operating expenses 01 2014 2013 01 Amortisation, depreciation and impairment losses 02 Repair and maintenance 931,958 814,299 03 Local taxes and non-refundable VAT 778,327 462,009 02 04 Marketing and sales commission 467,911 495,542 03 Depreciation and amortisation 05 Operating leases of building, land and equipment 422,717 410,130 04 Impairment losses 06 Electricity 303,642 254,718 05 07 Advertising 283,388 228,694 08 Consultancy fees and external personnel 145,993 187,062 09 Bad debts (i) 44,002 32,378 10 Materials and supplies 29,281 35,778 11 Base station audit and licenses fee 24,958 25,638 12 Business trip expenses 21,457 18,246 13 Insurance 20,896 100,932 14 Postage, freight, distribution and telecommunication 7,178 6,929 15 Bank charges 2,010 2,965 16 Other operating expenses 35,196 27,237 3,518,914 3,102,557 17 01 Other expenses 02 Loss on disposal of property, plant and equipment, intangible assets and assets of disposal group classified as held for sale 03 Litigation accrual 11,325 04 Contributions and donations 3,100 2,712 05 Інші витрати — 3,074 130,316 164,361 06 2014 2013 115,891 158,575 KYIVSTAR ANNUAL REPORT 2014 Property, plant and equipment 2014 2013 2014 2013 1,530,327 1,440,087 235,341 197,107 178,819 77,218 — — 1,709,146 1,517,305 235,341 197,107 In 2014 the Group recognized impairment losses on property, plant and equipment in the amount of UAH185,370 thousand (2013: UAH 82,518thousand), based on internal indications of impairment forvarious individual components of network equipment, as the Group did not plan to use this equipment in future. Assets identified as no longer in use were written down to their recoverable amounts, which were based on value in use determined for individual assets, usually zero. In addition, in 2014 the Group recognized reversal of impairment losses in respect of network equipment in the amount ofUAH 6,551 thousand (2013: UAH 5,300thousand) as a result of changes in plans for future usage of previously impaired network equipment in accordance with adjusted capital expenditure budgets. 01 Finance income 02 Interest income 03 2014 2013 148,244 140,577 148,244 140,577 01 Finance costs 2014 р. 2013 р. 02 Interest expense 11,882 — 03 Other finance costs 10,861 5,095 22,743 5,095 04 114 Property, plant and equipment RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 10. Income tax The Group’s income was subject to taxation in Ukraine only. On the 27thof March 2014 the Ukrainian Parliament approved amendments to the Tax Code of Ukraine according to which the period of decrease in income tax rate to 16% has been cancelled and tax rate 18% was established. The Company calculated deferred tax assets and liabilities as at 31 December 2014 according to the tax rates established by the Tax Code enacted at the reporting date. The major components of income tax expense for the years ended 31 December 2014 and 2013 are: Reconciliations between tax expense and the product of accounting profit multiplied by the tax rate for the years ended 31 December 2014 and 2013 are as follows: 01 483,116 878,095 04 Deferred tax related to differences with origination in GT 10,593 — (1,555) (5,395) Current income tax: Non - deductible expenses for tax purposes 03 Current income tax charge 07 Change in estimates of deferred tax asset on losses carried forward 04 Deferred tax: 08 Other changes (reassessment of temporary differences, effect of changes in tax rules and tax rates) 05 Relating to origination and reversal of temporary differences 06 Deferred tax related to differences with origination in GT 07 115 KYIVSTAR ANNUAL REPORT 2014 568,873 802,695 (63,863) (24,182) 10,593 — 515,603 778,513 4,621,552 Income tax at actual rate (2014: 18%; 2013: 19%) Non - taxable income for tax purposes 02 2,683,978 Accounting profit before tax 03 05 2013 2013 02 06 2014 01 2014 09 75,631 51,633 (58,916) (175,338) 6,734 29,518 515,603 778,513 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Deferred tax assets and liabilities relate to the following items in 2014: 31-Dec-14 01 Recognized in profit and loss Recognized in profit and loss with origination in GT 02 Deferred tax liabilities: 03 Property plant and equipment (i) — (8,300) — 04 Intangible assets (i) — (689) 05 Deferred expenses (iii) 14,193 06 Prepayments (iii) 17 07 Trade and other receivables (iv) 08 09 Deferred tax assets: 10 Property plant and equipment (i) 11 Intangible assets (i) 12 Other current liabilities (iv) 13 14 15 Advances received and deferred revenue (iii) 16 Inventories (ii) Deferred tax assets and liabilities relate to the following items in 2013: 31-Dec-13 01 689 04 Intangible assets (i) 689 689 — (2,315) 4,381 12,127 05 Deferred expenses (iii) 12,127 (1,474) 13,601 17 — — 06 Trade and other receivables (iv) 1,462 (1,637) 3,099 — (1,462) — 1,462 07 22,578 5,878 16,700 14,210 (12,749) 4,381 22,578 08 — (31,198) 31,198 Deferred tax assets: 09 Property, plant and equipment (i) Intangible assets (i) (3,368) — (8,310) — 11 Other current liabilities (iv) 27,716 (5,370) — 33,086 12 Employee benefit liability (iii) Employee benefit liability (iii) — (3,792) — 3,792 13 Prepayments (iii) Prepayments (iii) — (191) — 191 14 Advances received and deferred revenue (iii) 48,564 6,047 5,906 36,611 15 Inventories (ii) 216 (3,030) — 3,246 16 Trade and other payables (iii) 76,028 37,168 (440) 39,300 17 Provisions (iii) 4,477 (3,529) — 8,006 18 Taxes payable, other than income tax (iii) — 19 Accumulated tax losses (v) 19 561 561 — 20 20 Interest-bearing loans and borrowings – NC (iv) 528 528 — — 21 Accumulated tax losses (v) 107,419 7,561 — 99,858 268,992 51,114 (6,212) 224,090 254,782 63,863 (10,593) 201,512 22 23 Net deferred tax asset 116 KYIVSTAR — — 8,735 Taxes payable other than income tax (iii) 8,300 Property, plant and equipment (i) 6,426 Provisions (iii) 8,300 Deferred tax liabilities: 03 425 Trade and other payables (iii) 31-Dec-12 8,300 3,058 17 Recognized in profit and loss 02 10 18 31-Dec-13 ANNUAL REPORT 2014 21 Unrecognized portion of the deferred tax assets 22 Net deferred tax asset — (18,356) 18,356 33,086 (1,773) 34,859 3,792 (4,717) 8,509 191 (61) 252 36,611 (1,597) 38,208 3,246 2,414 832 39,300 (10,824) 50,124 8,006 (1,309) 9,315 — (2,377) 2,377 99,858 91,766 8,092 224,090 21,968 202,122 — 8,092 (8,092) 201,512 24,182 177,330 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) The nature of the temporary differences is as follows: (i) Property, plant and equipment and intangible assets – differences in depreciation and amortisation patterns and estimates of the remaining useful lives, differences in capitalisation principles; (ii) Inventories - differences in inventories measurement basis and the periods of recognition; (iii) Advances received and deferred revenue, prepayments and deferred expenses, employee benefit liability, trade and other payables, provisions, taxes payable, other than income tax – differences in period of recognition; (iv) Trade and other receivables, other current financial assets, other current liabilities and other liabilities – differences in measurement and recognition principles; (v) In 2013 the Company recognized deferred tax assets of UAH 175,338 thousand on accumulated tax losses inherited from JSC «Ukrainian RadioSystems» («URS»), UAH 75,480 thousand of which were utilised within 2013, and UAH 51,356 thousand of which were utilised within 2014. In 2014 the Company recognized deferred tax assets of UAH 56,063 thousand on accumulated tax losses inherited from LLC «Golden Telecom» («GT»). As at 31 December 2014 the Company did not recognise deferred tax asset in respect of temporary differences of UAH 49,158 thousand (2013: UAH 30,612 thousand) related to the investment in its subsidiary Staravto because it is not probable that the temporary difference will be reversed in the foreseeable future. As at 31 December 2014 the current and non-current pre-paid income tax in total amount of UAH 1,628,918 thousand were related to dividends payments made by the Company in 2012-2014 which were subject to accordingly to 21%,19% and 18% rates for tax prepayment; andmonthly prepayment of income tax in accordance with the requirements of Ukrainian legislation. Pre-paid income tax in the amount of UAH 1,314,086 thousand is not expected to be used within the next twelve months and was classified as a non-current asset as at 31 December 2014 (2013: UAH 421,326 thousand). All taxable and deductible differences will be realised in the next accounting period, except for those arising on property plant and equipment, intangible assets and non-current portion of deferred revenue and expense. 11. Property, plant and equipment The movement of property, plant and equipment is as follows: 01 02 Cost: 03 At 1 January 2013 04 Additions 05 Disposals 06 Transfers and reclassifications (i) 07 At 31 December 2013 08 Golden Telecom acquisition 09 Additions 10 Disposals 11 Transfers and reclassifications (i) 12 At 31 December 2014 117 KYIVSTAR ANNUAL REPORT 2014 Local, regional & trunk networks Mobile telephone network and switches Radio installations Buildings Land Corporate administrative assets Construction in progress, uninstalled and dismantled equipment (ii) Total 1,014,614 7,070,017 2,949,567 1,739,498 106,531 1,616 (4) 48,600 (597,572) 2,662 (109,444) 1,108 (41,980) — — 949,888 1,577,552 15,407,667 10,618 (22,866) 1,443,095 (40,486) 1,507,699 (812,352) 74,965 1,089,598 299,323 87,840 1 77,724 (1,644,646) (15,195) 1,091,191 293,327 611 (2) 32,965 1,418,092 7,610,643 399,456 133,516 (259,078) 630,423 8,514,960 3,142,108 3,966 (14,440) (72,980) 163,636 3,222,290 1,786,466 13,837 3,196 (160,339) 211,449 1,854,609 106,532 — — — (2) 106,530 1,015,364 7,811 5,194 (93,375) 129,834 1,064,828 1,335,515 15,407 1,266,342 (15,946) (1,168,478) 1,432,840 16,087,819 733,804 1,394,419 (601,720) (173) 17,614,149 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 01 13 Accumulated depreciation and impairment losses: 14 At 1 January 2013 15 Depreciation charge for the year 16 Impairment 17 Disposals 18 Transfers and reclassifications (i) 19 At 31 December 2013 20 Golden Telecom acquisition 21 Depreciation charge for the year 22 Impairment 23 Disposals 24 Transfers and reclassifications (i) 25 At 31 December 2014 26 Net book value: 27 At 1 January 2013 28 At 31 December 2013 29 At 31 December 2014 (i) Transfers, reclassifications and other changes include items transferred to intangible assets and to/from assets of disposal group classified as held for sale; 118 KYIVSTAR ANNUAL REPORT 2014 Local, regional& trunk networks Mobile telephone network and switches Land Corporate administrative assets Construction in progress, uninstalled and dismantled equipment (ii) Radio installations Buildings Total 253,652 4,328,715 1,991,893 368,923 — 617,780 632,909 8,193,872 52,710 — 828,474 — 371,146 — 77,566 — — — 76,347 — 33,844 77,218 1,440,087 77,218 — (478,412) (91,872) (32,619) — (19,283) (34,120) (656,306) (603) 305,759 109,172 63,242 191,602 4,870,379 325,097 924,059 25,410 2,296,577 3,540 249,477 26,030 439,900 10,231 79,948 — — — (43,980) 630,864 6,505 141,349 (1) (358) 477,814 (221,761) 6,372 5,904,146 (65,713) (1,478) 2,482,403 (112,150) (4,051) 413,878 — — — (83,728) (489) 694,501 (198,029) 511,822 1,928 72,252 178,819 (8,088) (343) 756,390 430 9,055,301 456,473 1,530,327 178,819 (491,441) (347) 10,729,132 760,962 785,432 940,278 2,741,302 2,740,264 2,610,814 957,674 845,531 739,887 1,370,575 1,346,566 1,440,731 106,531 106,532 106,530 332,108 384,500 370,327 944,643 823,693 676,450 7,213,795 7,032,518 6,885,017 (ii) Temporarily dismantled equipment is continued to be depreciated over the estimated remaining useful life. As at 31 December 2014 historical cost of fully depreciated items comprised UAH 6,169,841 thousand (2013: UAH 4,455,982 thousand). RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 12. Intangible assets The movement of intangible assets is as follows: 01 02 Cost: 03 At 1 January 2013 04 Additions 05 Disposals 06 Transfers and reclassifications 07 At 31 December 2013. 08 Golden Telecom acquisition 09 Additions 10 Disposals 11 Transfers and reclassifications 12 At 31 December 2014 13 Accumulated amortisation and impairment losses: 14 At 1 January 2013 15 Amortisation charge for the year 16 Disposals 17 Transfers and reclassifications 18 At 31 December 2013 19 Golden Telecom acquisition 20 Amortisation charge for the year 21 Disposals 22 Transfers and reclassifications 23 At 31 December 2014 24 Net book value: 25 At 1 January 2013 26 At 31 December 2013 27 At 31 December 2014 119 KYIVSTAR ANNUAL REPORT 2014 Licenses Network and billing software Customer base Total 486,405 3,356,490 — 3,842,895 — (605) 155,866 (85,111) — — 155,866 (85,716) 16 18,712 — 18,728 485,816 8,478 27,008 (7,806) (27) 513,469 3,445,957 20,072 269,027 (54,000) 48 3,681,104 — 180,425 — — — 180,425 3,931,773 208,975 296,035 (61,806) 21 4,374,998 200,019 48,457 (603) (116) 247,757 2,595 50,631 (6,799) (27) 294,157 2,476,618 148,650 (68,524) (39) 2,556,705 10,103 178,204 (37,646) 21 2,707,387 — — — — — 130,029 6,506 — — 136,535 2,676,637 197,107 (69,127) (155) 2,804,462 142,727 235,341 (44,445) (6) 3,138,079 286,386 238,059 219,312 879,872 889,252 973,717 — — 43,890 1,166,258 1,127,311 1,236,919 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) As at 31 December 2014 historical cost of fully amortised intangible assets comprised UAH 1,540,153 thousand (2013: UAH 1,510,224 thousand). The Group’s major licenses as at 31 December are as follows: Net book Net book Acquisition Expiration value as at value as at 01 License # Coverage License date date 31 December 2014 31 December 2013 02 АВ № 593093 National 1800 MHz (GSM) cellular license Oct-11 Oct-26 7,392 8,016 Oct-11 Oct-26 7,392 8,016 03 АВ № 593094 National 900 MHz (GSM) cellular license 04 АГ № 506983 International International communication (i) Aug-04 Aug-19 2,792 3,391 05 АГ № 506984 Inter city Inter city communication (i) Aug-04 Aug-19 2,850 3,461 06 АГ № 506986 City Fixed city communication (i) Aug-10 Aug-15 184 20,610 459 23,343 2014 2013 8,157 36,788 584 218 2,432 2, 940 11,173 39,946 07 (і) In April 2011 National Commission for the State regulation of Communications and Informatization has reissued licenses previously granted to Kyivstardue to the change of the Company’s legal form from «Closed» to «Private» Joint Stock Company pursuant to the amendments introduced to the Ukrainian legislation on joint stock companies. 13. Other non-current assets Other non-current assets asat 31 December are as follows: 01 02 Prepayments for property, plant and equipment 03 Prepayments for intangible assets 04 Other non-current assets 05 120 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 14. Trade and other receivables 15. Reconciliation of allowance accounts Trade and other receivables consist of the following as at 31 December: The reconciliation of changes in allowance accounts is as follows: 2014 2013 Trade receivables – interconnection and access to network 736,767 147,711 01 03 Trade receivables – roaming 155,283 120,401 02 04 Trade receivables – subscribers 147,164 79,380 01 02 Trade and other receivables Prepayments Total As at 1 January 2013 51,519 112 51,631 03 Charge for the year 35,572 1,377 36,949 Utilised 05 Trade receivables – dealers for pre-paid cards and packages 22,456 76,180 04 (25,366) — (25,366) 06 Other receivables 11,210 20,030 05 Unused amounts reversed (4,522) (49) (4,571) 07 Interest receivable 7,161 2,650 06 As at 31 December 2013 57,203 1,440 58,643 270 — 07 Charge for the year 47,280 1,238 48,518 1,080,311 446,352 08 Transfer 13,298 62 13,360 (84,368) (57,203) 09 Utilised (29,074) (1,136) (30,210) 389,149 10 Unused amounts reversed (4,339) (177) (4,516) 11 As at 31 December 2014 84,368 1,427 85,795 08 Accounts receivable from sale of long-lived assets 09 10 Allowance for impairment (Note 15) 995,943 11 Trade and other receivables, net of allowance for impairment as at 31 December are denominated in the following currencies: 01 2014 2013 02 UAH 143,312 205,469 03 EUR 248,003 121,100 04 USD 604,628 62,580 995,943 389,149 05 In 2014 bad debt expense in the amount of UAH44,002 thousand (2013: 32,378 thousand) is included in other operating expenses, please refer to Note 9. As at 31 December 2014 and 2013 trade and other receivables are non-interest bearing and are .settled in the normal course of business 121 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 16. Deferred expenses 17. Cash and cash equivalents As at 31 December deferred expenses consist of the following: Cash and cash equivalents consist of the following as at 31 December: 01 2014 2013 01 Short-term deposits 2014 2013 1,490,337 543,529 274,804 97,403 7 28 62,251 — 02 Deferred connection costs (i) 59,845 68,459 02 03 Deferred costs of start packages and scratch-cards (ii) 30,670 30,459 03 Cash at banks 04 Deferred costs of fixed line connections (iii) 24,613 — 04 Cash on hand 115,128 98,918 05 Cash in transit 1,827,399 640,960 05 (i) As at 31 December 2014 and 2013 deferred connection costs mainly consisted of costs of start packages, dealers bonuses related to connection of new subscribers and cost of Wi-Fi routerslimited to the amount of respective deferred connection fees; 06 As at 31 December cash on hand and cash at banksare denominated in the following currencies: 2014 2013 02 UAH 252,085 89,153 03 USD 5,135 5,452 04 EUR 17,591 2,826 01 (ii) Deferred costs of start packages and scratch-cards represent costs of start packages and scratch-cards sold to dealers, but not yet activated by subscribers; (iii) Deferred costs of fixed line connections consist of costs of last mile, which were transferred due to acquisition of Golden Telecom LLC. The movement in deferred connection costsmobile is as follows: Deferred connection costs 01 05 274,811 97,431 In 2014 and 2013 cash at current bank accounts earned interest at fixed rates varying from 3,5%to 27% per annum. As at 31 December short-term deposits split by contractual maturity, currency and interest rate earned is as follows: Maturity date Interest rate p.a. 01 Currency as of 31 December 2014 as of 31 December 2014 2014 2013 02 As at 1 January 2013 76,080 03 Deferred during the year 76,588 04 Released to profit and loss 05 As at 31 December 2013 68,459 02 06 Deferred during the year 56,187 03 (64,801) 04 59,845 05 07 08 Released to profit and loss As at 31 December 2014 (84,209) 06 UAH USD 0—30 days 10—22% 597,000 359,200 31—60 days 10—22% 424,000 116,000 1,021,000 475,200 0—30 days 7—8% 31—60 days 7—8% 142,800 60,488 203,288 208,293 57,756 266,049 1,490,337 3,197 28,695 31,892 — 36,437 36,437 543,529 07 08 09 10 11 122 KYIVSTAR ANNUAL REPORT 2014 EUR 0—30 days 5—7% 31—60 days 6—7% RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 18. Equity 19. Interest-bearing loans and borrowings Share capital and share premium Interest-bearing loans and borrowings consist of the following as at: As at 31 December 2014 the authorised and fully paid share capital comprised 17,742,389 ordinary shares (2013: 17,742,389 ordinary shares) at a par value of UAH 50 each. The carrying value of share capital differs from par by UAH 122,130 thousand being the currency translation difference, accumulated till 1 May 2004 when the Company changed its functional currency from US dollar to Ukrainian Hryvnia. Dividends declared 01 02 Non-Current 03 Interest-bearing borrowings from GTS Finance, Inc. (USD-denominated, at 5% p. a., matures on 31 January 2016) 04 Interest accrued (current portion) 05 In 2014, the Company has declared dividends in total amount of UAH 2,489,933 thousand (UAH 190.14 per share) (2013: UAH 4,099,865 thousand (UAH 313.08 per share)). As at 31 December 2013 dividends declared were fully paid by the Company to its shareholders in cash, net of withholding tax. 2014: according to the decision №758 from 1 December 2014 the NBU extended restrictions on payment of dividends; as at 31 December 2014 the total sum of unpaid dividends is UAH 549,966 thousand. Contribution from shareholders - Radio frequency licenses reissued by the National Commission for the State Regulation of Communication and Informatisation In 2014 the Company and Golden Telecom jointly applied to the state regulator – the National Commission for the State Regulation of Communication and Informatization (‘NCSRCI’) to legally re-register rights for usage of radio frequencies resources owned by Golden Telecom in favour of Kyivstar (with zero additional fees). Taking into consideration that the Company and Golden Telecom were the entities under common control, at the date of transactionKyivstar recognized these licenses at their fair value of UAH 23,274 thousand as a contribution from the shareholders recorded in additional capital. The fair value of the licenses was determined by reference to the fixed rates charged by the NCSRCI for the issue of licenses with similar terms. 123 KYIVSTAR ANNUAL REPORT 2014 06 Current 07 Interest-bearing borrowings from OJSC VimpelCommunications (USD-denominated, at 4.8% p. a., matures on 31 March 2015) 08 Interest accrued 09 31 December 2014 31 December 2013 394,269 — 5,184 — 399,453 — 288,722 — 101,809 — 390,531 — 20. Deferred revenue As at 31 December deferred revenue consists of the following: 2014 2013 Deferred revenue - dealers and subscribers (i) 543,604 565,292 Deferred connection and one-time subscription fees mobile (ii) 165,656 135,483 42,124 43,738 35,451 6,104 786,835 750,617 01 02 03 04 Customer loyalty programs (iii) 05 Deferred connection fees fixed (iv) 06 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) (i) Deferred revenue – dealers – represents deferred revenue from unused time on pre-paid cards, which were sold to dealers, but have not yet been activated by subscribers. Deferred revenue – dealers is recognized in the statement of financial position until the pre-paid cards have been activated by subscribers or the pre-paid card has expired. Deferred revenue – subscribers - mainly consists of deferred revenue from unused time on pre-paid cards, which were activated by subscribers. Deferred revenue – subscribers is recognized as revenue in the statement of comprehensive income on the basis of actual mobile communication services usage by subscribers; (ii) Deferred connection and one-time subscription feesmobile – mainly consist of fees for initial connection to the network and one-off payments for subscription to additional services. Deferred connection and subscription fees are recognized in the consolidated statement of comprehensive income over the periods that the fees are earned; (iii) Customer loyalty programs – represent various loyalty programs, established by the Company, whereby enrolled mobile and FTTB subscribers are eligible for bonuses, which may then be used for discounts on future mobile calls, additional FTTB internet services or purchase of mobile handsets. Deferred connection and one-time subscription fees mobile 01 02 As at 1 January 2013 142,005 03 Deferred during the year 158,252 04 Released to profit and loss (Note 9) (165,337) 563 05 Other changes 06 As at 31 December 2013 135,483 07 Deferred during the year 119,807 08 Released to profit and loss (Note 9) (89,890) 09 Other changes 10 As at 31 December 2014 256 165,656 (iv) Deferred connection feesfixed – consist of fees for initial connection to the fixe network,which were mainly transferred due to acquisition of Golden Telecom LLC. Deferred connection fees are recognized in the consolidated statement of comprehensive income over the periods that the fees are earned. The movements in deferred connection and one-time subscription fees mobile are as follows: 124 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 21. Provisions The movement in provisions is as follows: 01 Decommissioning Legal cases and penalties Restructuring Other Total 58,216 287 — — 58,503 02 As at 1 January 2013 03 Arising during the year 2,221 2,384 25,129 23,217 52,951 04 Utilised (861) (36) (10,188) — (11,085) 05 Unused amounts reversed 06 Change in estimates 07 — (250) — — (250) (13,549) — — — (13,549) Discount rate adjustment 4,008 — — — 4,008 08 As at 31 December 2013 50,035 2,385 14,941 23,217 90,578 09 Arising during the year 2,531 11,325 18,140 358 32,354 10 Utilised (977) — (14,941) — (15,918) 11 Unused amounts reversed — (2,385) — (23,217) (25,602) 12 Change in estimates (30,438) — — — (30,438) 13 Discount rate adjustment 3,721 — — — 3,721 14 Asat 31 December 2014 24,872 11,325 18,140 358 54,695 15 As at 31 December 2013 50,035 2,385 14,941 23,217 90,578 16 Current — 2,385 14,941 23,217 40,543 17 Non-current 50,035 — — — 50,035 18 Asat 31 December 2014 24,872 11,325 18,140 358 54,695 19 Current — 11,325 18,140 358 29,823 20 Non-current 24,872 — — — 24,872 125 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Provision for legal cases 22. Taxes payable, other than income tax As at 31 December 2014 the Grouprecognizedprovision of UAH 11,325 thousand (2013: UAH 2,385 thousand) regarding legal proceeding initiated by its counterparty in respect of services provided by the counterparty, but not accepted by the Group. The management believes that the risk of losing this case is probable. Taxes payable, other than income tax consist of the following as at 31 December: Provision for restructuring As at 31 December 2014 the Grouprecognized provision of UAH 18,140 thousand (2013: UAH 14,941 thousand) for redundancy payments related to future dismissal of employees as the result of branches restructuring. Decommissioning liabilities As at 31 December 2014 the Group recognized UAH 24,872 thousand (2013: UAH 50,035 thousand) of provision for decomissioning in respect of future dismantling costs related to its network equipment installed on leased sites. Provision for decommissioning has decreased in 2014 due to the changes in input assumptions which are as follows: 01 Assumptions used as at 31 December 2014 Assumptions used as at 31 December 2013 02 Cost of dismantling per site, UAH 40,982 39,800 03 Discount rate 14.90% 11.39% 04 Inflation rate 4.30% 3.70% 126 KYIVSTAR 2014 2013 209,586 162,865 Frequency fee 46,400 4,533 04 Pension fund duty for mobile services 29,019 32,161 05 Miscellaneous other taxes 146 132 06 Personal income tax and Unified social security contribution payable — 32 285,151 199,723 01 ANNUAL REPORT 2014 02 VAT payable 03 07 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 23. Trade and other payables As at 31 December trade and other payables consist of the following: Payables for interconnection are mostly due to related parties (refer to Note 26). They are in majority denominated in foreign currencies (see table below) and increased due to significant devaluation of UAH against hard currencies and re-negotiations of payment terms with related parties. 2014 2013 Interconnection 731,829 30,496 Roaming 549,393 206,115 04 Equipment and construction works 253,810 196,864 05 Technical support services 222,046 128,300 01 06 Professional fees 143,385 88,354 02 USD 1,270,107 139,654 07 Software 110,945 46,829 03 UAH 672,698 533,058 08 Advertising and promotion 64,694 26,520 04 EUR 263,919 163,054 09 Rent 33,616 20,423 05 RUR 3,741 3,670 10 Dealers 31,661 31,401 06 GBR 2,821 07 01 02 03 11 Other payables 26,037 8,876 12 Inventories 22,903 15,562 13 Content 21,722 38,751 14 Due to employees 1,244 945 2,213,285 839,436 15 127 KYIVSTAR ANNUAL REPORT 2014 As at 31 December trade and other payables are denominated in the following currencies: 2014 2,213,285 2013 839,436 As at 31 December 2014 and 2013 trade and other payables are non-interest bearing and settled .in the normal course of business RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 24. Advances received 26. Related party disclosure As at 31 December advances received consist of the following: The Group’s transactions with its related parties for the years ended 31 December are as follows: 01 02 Advances received from subscribers 2014 2013 157,962 141,185 01 2014 42,337 31,120 02 The ultimate parent (VimpelCom Ltd.) Advances received from dealers 703 252 03 Other advances received 124 44 Entities under common control 04 Other related parties 201,126 172,601 03 Advances received from agents for subscribers account replenishment 04 05 06 25. Other current liabilities 05 06 2013 07 The ultimate parent (VimpelCom Ltd.) 08 Entities under common control 09 Other related parties As at 31 December other current liabilities consist of the following: 01 2014 2013 02 Bonuses accrued 101,792 125,517 03 Accrual for unused vacations 32,026 44,747 04 Deferred payment for investment in subsidiary 96,100 — 229,918 170,264 05 As at 31 December 2014 and 2013 other current liabilities are non-interest bearing and denominated in UAH. 128 KYIVSTAR ANNUAL REPORT 2014 10 Revenues Cost of materials, traffic charges and other direct costs Other operating expenses — — 25,096 1,997,733 1,807,528 58,463 7,086 3,317 — 2,004,819 1,810,845 83,559 — — 116,794 1,079,583 486,387 2,940 22,358 3,233 1,871 1,101,941 489,620 121,605 In 2014 the Company accrued interest expense in amount of UAH 11,882 thousand which relatesto loans to the entities under common control.The loans were transferred to the Company due to aquisition of Golden Telecom LLC. There were also UAH 3,769 thousand of sales of property, plant and equipment to entities under common control and UAH 1,193 thousand of purchases of property, plant and equipment from entities under common control in 2013. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) The outstanding amounts due to related parties as at 31 December are as follows: 01 2014 02 Entities under common control 03 Other related parties Trade and other receivables Total 628,638 04 2013 628,638 02 Entities under common control 20,178 20,178 03 Other related parties 648,816 648,816 Trade and other receivables Total 60,382 60,382 7,044 35,359 67,426 95,741 The outstanding amounts due to related parties as at 31 December are as follows: Trade and other payables Loans payables NCL Other current liabilities Interest accrued CL Other current liabilities Total 19,908 — — — — 19,908 Entities under common control 808,510 288,722 394,269 106,993 96,100 1,694,594 Other related parties 26,339 854,757 — 288,722 — 394,269 — 106,993 — 96,100 26,339 1,740,841 01 2014 02 The ultimate parent (VimpelCom Ltd.) 03 04 05 Trade and other payables Total The ultimate parent (VimpelCom Ltd.) 56,263 56,263 03 Entities under common control 30,692 30,692 04 Other related parties 15,582 15,582 102,537 102,537 01 2013 02 05 129 KYIVSTAR ANNUAL REPORT 2014 Terms and conditions of transactions with related parties Outstanding balances on settlements with related parties at the year-end are unsecured and settlement occurs in cash. Except for loans payables, outstanding balances on settlements with related parties are interest free. There have been no financial guarantees issued in favour of the Group or received to/from any related party. For the years ended 31 December 2014 and 2013, the Group has not recorded any impairment of receivables as regards to the amounts owed by related parties. RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Revenues and trade receivables Other current liabilities In 2014 the Group provided to domestic and foreign telecom operators, being the Group’s related parties, roaming and access to network, interconnection, airtime charges and fixed lines services in total amount of UAH 2,004,819 thousand (2013: UAH 1,101,941 thousand). Other current liabilities to entities under common control included deferred payment for investment in Golden Telecom LLC. The related trade receivables as at 31 December 2014 and 2013 due from related parties are non-interest bearing, unsecured and are settled in the normal course of business. Cost of materials, traffic charges and other direct costs and trade payables Cost of materials, traffic charges and other direct costs included leased line, access to network, roaming and interconnection services, provided by entities under common control and other related parties. Trade payables to entities under common control and other related parties comprise amounts due for leased line, access to network, roaming and interconnection services. Trade payables to related parties are non-interest bearing and are settled in the normal course of business. Other operating expenses Other operating expenses included consulting, operating leases, marketing and sales commission, repair and maintenance services provided by the ultimate parent, entities under common control and other related parties. Commitments to purchases from related parties As at 31 December 2014 the Group had outstanding commitments in respect of lease line services to entity under common control in the amount of UAH 2,529 thousand (2013: UAH 5,151 thousand, incl. rent services). Compensation to management personnel Loans payables CL As at 31 December 2014 key management personnel consisted of 22 top executives of the Group (2013: 31). Loans payables CL included loan to the entity under common control, which was transferred due to cessation of Golden Telecom LLC. For the years ended 31 December total compensation to key management personnel included in salaries and personnel costs comprised: Loans payables NCL Loans payables NCL included present value of loan to the entity under common control, which was transferred due to cessation of Golden Telecom LLC. 01 2014 2013 02 Short-term employee benefits 99,685 69,952 03 Total compensation to key management personnel 99,685 69,952 Total compensation to key management personnel Interest accrued CL Interest accrued CL included interest accrued on loans to the entities under common control, which were transferred due to cessation of Golden Telecom LLC. 130 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 27. Commitments and contingencies (i) Tax risks As at 31 December 2014 the Group had outstanding commitments related to purchases of intangible assets in the amount of UAH 117,126 thousand (2013: UAH 97,225 thousand). (iv) Lease commitments Ukrainian legislation and regulations regarding taxation and other operational matters, including currency exchange control and custom regulations, continue to evolve. Legislation and regulations are not always clearly written and are subject to varying interpretations by local, regional and national authorities, and other governmental bodies.Instances of inconsistent interpretations are not unusual. Management believes that the Company has complied with the laws governing its activities and that the Company paid and accrued all taxes. When the probability of outflow of resources existed the Company accrued provisions based on the best estimate. The Company identified certain contingencies related to taxation charges for which in the financial statements are not required. These potential tax liabilities may arise and the Company will have to pay additional taxes. The tax authorities can perform inspectionsfor the financial period of three calendar years preceding the year of the inspection. Under certain circumstances reviews may cover longer periods. (ii) Legal matters In the ordinary course of business, the Group is subject to legal actions and complaints.Where the risk of outflow of resources is probable, the Company has accrued provisions based on management’s best estimate. Management believes that the ultimate liability, arising from unasserted claims and complaints, if any, will not have a material adverse effect on the Group’s financial position or the results of its future operations and is less than probable, accordingly no corresponding accrual was provided in these consolidated financial statements. Operating lease – the Group as a lessee The Group has entered into certain leases of land and buildings. These leases have an average life from one to five years with a renewal option included in the contracts. Future minimum rentals payable under non-cancellable operating lease agreements as at 31 December are as follows: 01 2014 2013 02 Within one year 196,574 332,407 03 After one year but not more than five years 145,316 203,989 04 More than five years 209,526 288,834 551,416 825,230 05 28. Fair value of financial instruments The management assessed that as at 31 December 2014 and 2013fair value of cash and shortterm deposits, trade and other receivables, other current financial assets, other non-current financial liabilities, trade and other payables approximates their carrying amounts largely due to the short-term maturities of these instruments. (iii) Other capital commitments As at 31 December 2014 the Group had outstanding commitments in respect of purchase and construction of property, plant and equipment in the amount of UAH 305,821 thousand (2013: UAH 431,139 thousand). 131 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) 29. Financial instruments and risk management The Group’s principal financial instruments comprise cash and cash equivalents and other current financial assets. The Group has various other financial instruments, such as trade payables and trade receivables, which arise directly from its operations. It is the Group’s policy not to trade with financial instruments.The Group is exposed to market risk, credit risk and liquidity risk. The Group’s overall risk management program focuses on the unpredictability and inefficiency of the Ukrainian financial markets and seeks to minimise potential adverse effects on the financial performance of the Group. The Group’s senior management oversees the management of these risks and financial risk-taking activities are governed by appropriate policies and procedures so that financial risks are identified, measured and managed in accordance with the Group policies. The policies for managing each of these risks are summarised below. 01 Foreign currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of the changes in foreign exchange rates. The Group’s exposure to the risk of changes in foreign exchange rates relates primarily to the Group’s operating activities (when the Group’s trade receivables and trade payables are denominated in foreign currencies) and financing activities (when interest-bearing borrowings are denominated in foreign currencies). The exchange rates for foreign currencies, in which the Group’s financial assets and liabilities were denominated, against Ukrainian hryvnia, as declared by the National Bank of Ukraine as at the dates and periods stated, are as follows: 132 KYIVSTAR ANNUAL REPORT 2014 Euro (‘EUR’) 02 1 January 2013 7.9930 10.5372 7.9930 10.6116 03 Average for 2013 04 31 December 2013 7.9930 11.0415 05 Average for 2014 11.9095 15.7410 06 31 December 2014 15.7686 19.2329 The following tables demonstrate the sensitivity to a reasonably possible change in the corresponding exchange rates, with all other variables held constant, of the Group’s profit before tax (due to the changes in the fair value of monetary assets and liabilities). The sensitivity analyses have been prepared on the basis that the proportion of financial instruments in foreign currencies is constant at 31 December 2014 and 2013. Market risk Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. Market risk comprises three types of risk: interest rate risk, currency risk and other price risk. The Group does not have significant exposure to interest rate risk as it normally borrows at fixed rates. Neither it has exposure to other price risk. USD Increase/ (decrease) in basis points Increase/ (decrease) of profit before tax 01 2014 02 Change in USD exchange rate +63% (771,486) 03 Change in EUR exchange rate +63% 201,940 04 Change in USD exchange rate —1% 12,246 05 Change in EUR exchange rate —1% (3,205) 06 2013 07 Change in USD exchange rate +30% (9,675) 08 Change in EUR exchange rate +30% 4,358 09 Change in USD exchange rate —5% 1,613 10 Change in EUR exchange rate —5% (726) RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Liquidity risk The Group analyses the ageing of its assets and the maturity of its liabilities and plans its liquidity depending on the expected repayment of various instruments. The Group’s short-term and long-term liquidity needs are funded largely through cash flow from operating activities. The tables below show the maturity profile of the Group’s financial liabilities as at 31 December based on contractual undiscounted payments. 01 2014 02 Loans payables 03 Interest on loans 04 Other financial liabilities 05 Trade and other payables 06 07 2013 08 Trade and other payables 09 Less than 3 months 3 to 6 months 288,722 — 115,642 96,100 2,031,617 5,184 — 179,911 2,532,081 6 to 12 months 1 to 5 years Total 414,713 703,435 10,368 — 513 — — — 131,194 96,100 2,212,041 185,095 10,881 414,713 3,142,770 646,681 100,741 91,069 — 838,491 646,681 100,741 91,069 — 838,491 Credit risk 01 Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. The Group is exposed to credit risk from its operating activities (primarily for trade receivables) and from its financing activities, including deposits with banks and financial institutions, foreign exchange transactions and other financial instruments. Financial instruments, which potentially expose the Group to significant concentrations of credit risk, consist principally of cash in bank, short-term deposits, other current financial assets and trade and other receivables. The Group’s maximum credit risk exposure at 31 December comprises: 133 KYIVSTAR ANNUAL REPORT 2014 02 Cash and cash equivalents (except for cash on hand) 03 Trade and other receivables 04 Other current financial assets 05 2014 2013 1,827,392 640,932 995,943 389,149 75,273 29,196 2,898,608 1,059,277 The Group’s cash is primarily held in major reputable banks located in Ukraine.As at 31 December 69% of cash and cash equivalents were held in three banks. Accounts receivable are presented net of allowances. The Company does not require collateral for trade receivables. As at 31 December 2014 trade receivables are mainly due from entities under common control (55%). RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) Management has a credit policy in place and the exposure to credit risk is monitored on an ongoing basis. Credit evaluations are performed for all customers requiring credit over a certain amount. Credit risk arising from financial transactions is reduced through diversification, through accepting counterparties with high credit ratings only and through defining limits on aggregated credit exposure towards each counterparty. The Group’s credit risk exposure is monitored and analysed on a case-by-case basis, and the Group’s management believes that credit risk is appropriately reflected in impairment allowances recognized against assets. As at 31 December 2014 and 2013, the ageing of the Group’s trade and other receivables and other current financial assets, net of impairment, is as follows: Past due, but not impaired 01 02 2014 03 2013 Total 1,071,216 418,345 Neither past due, nor impaired 1,004,692 373,429 Less than 30 days 43,128 28,136 30—60 days 9,064 4,768 Capital management The Group considers shareholders’ equity as a primary capital source. Also the Group can incur debt either through shareholder loans or through external funding. The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to provide returns for shareholders and benefits for other stakeholders as well as to provide financing of its operating requirements, capital expenditures and sustain the Group’s development strategy. Management monitors on a regular basis the Group’s capital structure and may adjust its capital management policies and targets following changes in its operating environment, market sentiment or its development strategy. Offsetting financial assets and financial liabilities 01 As at 31 December 2014 60—90 days 2,882 3,553 90—120 days 1,569 436 More than 120 days 9,881 8,023 Net amounts presented Gross amounts recognized Gross amounts set off in the consolidated statement of financial position in the statement of financial position 02 Trade and other receivables 1,340,121 (344,178) 995,943 03 Trade and other payables (2,556,219) 344,178 (2,212,041) 04 As at 31 December 2013 05 Trade and other receivables 06 Trade and other payables 659,964 (270,815) 389,149 (1,109,306) 270,815 (838,491) The following table presents gross amounts recognized and financial assets and liabilities which are subject to offsetting: 134 KYIVSTAR ANNUAL REPORT 2014 RETURN TO CONTENT CONSOLIDATED FINANCIAL STATEMENTS Notes to the consolidated financial statements At 31 December 2014 (in thousands of Ukrainian Hryvnia) For the financial assets and liabilities subject to netting arrangements, each agreement between the Group and the counterparty allows for net settlement of the relevant financial assets and liabilities when both elect to settle on a net basis. In the absence of such an election, financial assets and liabilities are settled on a gross basis. The major arrangements are agreements with national and international interconnect operators and agreements with roaming partners in respect of roaming rebates settlements. No enforceable master netting arrangements or similar arrangements were signed for the period as at 31 December 2014 and 2013 and for the years then ended. Basic earnings per share amounts are calculated by dividing net profit for the year attributable to ordinary equity holders of the parent by the weighted average number of ordinary shares outstanding during the year. Net profit attributable to ordinary equity holders of the parent for basic earnings, UAH thousand 03 Weighted average number of ordinary shares for basic earnings per share 04 Basic earnings per share, UAH 135 KYIVSTAR ANNUAL REPORT 2014 At the date of the financial statements, the Company based on the results of the auction received a permission to use the radio frequency band 1965-1980 / 2155-2170 MHz for services provision in the standard 3G («digital cellular radio Communication IMT-2000 (UMTS)»). The amount payable for the license is UAH 2,705,000 thousand. 1 April 2015 the Company has paid the full amount for 3G licence. VimpelCom Cyprus Finance Limited (a company under common control) has provided a loan to finance the purchase of a license and purchase of telecommunications equipment and services for the development of 3G cellular mobile network. The Company may use an unsecured loan in the maximum principal amount of $200 million. Deferred payment for investment in subsidiaries Basic earnings per share for the years ended 31 December are as follows: 02 3G license Loan agreement 30. Earnings per share 01 31. Events after the reporting period 2014 2013 2,168,375 3,843,039 13,095,262 13,095,262 165.58 293.47 10 February 2015 the Company signed an agreement with a related party to delay the date of payment to February 2016 for the investment in LLC «Golden Telecom» in the amount of UAH 96,100 thousand. RETURN TO CONTENT CONTENTS Thank you for your attention Simply. Innovation. Better
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