Understanding Consumer Preference and Willingness
Transcription
Understanding Consumer Preference and Willingness
FINAL REPORT Understanding Consumer Preference and Willingness to Pay for Improved Cookstoves in Bangladesh USAID WASHplus Project August 2013 WASHplus, a five-year (2010–2015) cooperative agreement implemented by FHI 360 with CARE and Winrock International as core partners, is funded through USAID’s Bureau for Global Health. WASHplus creates supportive environments for healthy households and communities by delivering interventions that lead to improvements in water, sanitation, hygiene (WASH) and indoor air pollution (IAP). WASHplus uses at-scale as well as integrated programming approaches globally to reduce diarrheal diseases and acute respiratory infections, the two top killers of children under 5 years of age. For information, visit www.washplus.org or email: [email protected]. Contact Information: USAID WASHplus Project FHI Development 360 1825 Connecticut Avenue, NW Washington, DC 20009-5721 Authors: Julia Rosenbaum, Elisa Derby, Karabi Dutta, with inputs from Kirstie Jagoe and David Pennise Communication via: [email protected] and [email protected] Acknowledgments: The WASHplus team would like to acknowledge and thank our colleagues at USAID, both in Washington and Bangladesh: Merri Weinger, Pam Baldinger, Sharon Hsu, Richard Greene, Sher Khan, Ramona El Hamzaoui, and Helen Petach. We are also indebted to those who supported this study both in the field and back in Washington, DC, including Orlando Hernandez, A.K.M.Anowar Hossain Mollah, Kate Kennedy Freeman, Syeda Hosneara Akter, Shajahan Mia, Laila Ishrat Jahan Ruen, Nadia Rahman, Sultana Aziz, A.F.M. Iqbal, Nazmul Haque, Jibun Nessa Begum, Sarah Yagoda, Rachel Lenzi, Dana Charron, Kirstie Jagoe, Todd Wofchuck, David Pennise, Misti MacDonald, and Kathrin Tegenfeld. TableofContents EXECUTIVESUMMARY..............................................................................................................................................................1 BACKGROUND................................................................................................................................................................................5 STRATEGICAPPROACH.............................................................................................................................................................6 STUDYOBJECTIVES.....................................................................................................................................................................7 METHODOLOGY............................................................................................................................................................................8 Procedure....................................................................................................................................................................................9 DescriptionofStudyGroup..............................................................................................................................................13 FINDINGS.......................................................................................................................................................................................17 CONCLUSIONSANDNEXTSTEPS......................................................................................................................................41 AnnexA:NGO,Village,andHouseholdSelectionCriteria AnnexB:WillingnesstoPayWorksheets AnnexC:StoveProfileSheets ListofFigures 1. CookingFuels 2. GatherorBuyWoodFuel 3. NumberofPeopleNormallyCookedforinHome 4. Husband’sMainOccupation/SourceofIncome 5. Women’sOccupation 6. PreferredStove 7. NumberPreferringICSoverTraditionalStove 8. NumberPreferringICS 9. NumberPreferringICStoTraditionalStove 10. ImprovedCookstoveisGood 11. “WordCloud”representingattributesnamedbyallconsumerstryingICS 12. CookingProblems 13. ChangestoMakeStoveBetter 14. EstimatedMonetaryValueasaProportionofAnticipatedSalesPrice(Aggregate) 15. EstimatedMonetaryValueasaProportionofAnticipatedSalesPrice(bystovetype) 16.StoveUsageDuringandFollowingtheKPTStudy 17.Monitoredvs.ReportedStoveUsage 18.Boxplotshowingfuelconsumptionbystovegroup 19.PercentageofWomenRespondentsReportingIndependentDecisionMakingon HouseholdPurchases Charts 1.DescriptionofPeopleWhoWouldUseICS 2.ChangesinCookingPattern 3.PerceptionofPeopleWhoWouldUseTheseNewStoves 4.WillingnesstoPayforICS–Method1 5.WillingnesstoPayPricingScenarios–Methods1&2 6.ProportionofAllRecordedCookingEventsPerformedbytheInterventionStove 7.MeanDailyFuelConsumptionEstimates 8.Mean24‐hourAirPollutantConcentrationsintheKitchen EXECUTIVESUMMARY Astheevidencebaselinkingimprovedcookstoves(ICS)withpositivehealthandenergy impactsgrows,sodoesattentiontohowbesttoinfluencehouseholduptakeand consistentandcorrectuse.Appropriately,attentionfocusesonboth“hardware”and “software”issues—howtoimprovethefieldperformanceofthestovesthemselvesand makethemmoreaffordable,accessible,andappealingtotheneediestconsumers. Thisstudyusesqualitativeandquantitativemethodsthatdrawfromsocialmarketing andsocialsciencetoexploreconsumerperceptionsoffiveofthemostpromisingICS potentiallyavailablefordistributioninBangladesh.Thestudycomplementsother effortsbyarangeofstakeholderstostrengthenmarket‐basedapproachesand consumerchoiceforimprovinghouseholdairqualityandreducingtheenvironmental impactsassociatedwithdependenceonbiomassfuels. ThroughsupportfromUSAID/Bangladesh,theUSAIDAsiaRegional Bureau/Washington,andanadditionalgrantcontributionfromU.S.StateDepartment’s OfficeoftheSecretaryofState,GlobalPartnershipInitiative,WASHplusislayinga foundationfortheUSAID/BangladeshCatalyzingCleanEnergyinBangladesh(CCEB) programandotherkeyactorsbyconductingacomprehensiveassessmenttobetter understandconsumerneedsandpreferencesastheyrelatetoincreasingtheuptakeof ICS,includinghouseholdtrialsofimprovedstovesnotcurrentlywidelyavailablein Bangladesh. Toassessconsumerpreferences,researchersappliedaninnovativemethodologycalled TrialsofImprovedPractices,orTIPs.TheWASHplusapplicationoftheTIPsmethod uses“elicitationquestions,”whicharesemi‐structuredquestionsthathavebeen developedandvalidatedtosystematicallyidentifybarriersandmotivatorstochange, includingwhichfactorsaremostinfluentialinspurringtheperformanceor nonperformanceofabehavior. ICSfuelefficiencywasmeasuredusingathree‐daykitchenperformancetest(KPT), widelyacknowledgedasthebestcurrentlyavailablemethodforaccuratelyestimating dailyhouseholdfuelconsumption.TheKPTwascarriedoutusingacross‐sectional studydesignin116studyhouseholdsand24controlhouseholds.Twoapproacheswere usedtomeasuretheextenttowhichhouseholdsadoptedthenewstovesandthe mannerinwhichtheyintegratedthemintotheircookingandkitchenmanagement practices:self‐reporteduseofstovesattheendofeach24‐hourKPTmonitoringperiod andstoveusemonitoringsensors(SUMS).TheSUMSrecordedthestovetemperature every10minutesforatotalofapproximately10days;theresultingtemperature profileswerethenanalyzedtodeterminethefrequencyof“cookingevents”(i.e., numberoftimesthestoveswerelit)perday.Theimpactoftheinterventionson householdairqualitywasexploredduringtheKPTmonitoring;illustrative(not statisticallysignificant)resultswerecollectedfrommeasuresofminute‐by‐minute kitchenconcentrations(inalocationapproximatingthebreathingzoneofthecook)of smallparticles(PM2.5)andcarbonmonoxide(CO).Theimpactoftheinterventionson womenandchildren’sexposurewasexploredinthesamesubsetofhomesby UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 1 monitoringthe24‐hourexposuretoCOofboththecookandonechildundertheageof 5inthehousehold. Procedure FivedifferentimportedICSmodels1wereplacedinhomes,withthreeofeachstovetype pervillage,thustotaling15householdspervillageineightvillages,or120total households.Eachhouseholdinthetrialwasonlyprovidedonetypeofstovetotest.In eachhouseholddetailedcookstoveoperationandmaintenancetrainingwasprovided, andcookswereaskedtotryoutthestoveundernormalconditions.Eachhouseholdhad theopportunitytotryanewimprovedstove(notcurrentlywidelyavailablein Bangladesh)forthreeweeksandwasaskedtoofferitsfeedbackandopinions.Unlike othersurveymethods,whereallfactorsareheldconstantandresearchersanalyzethe frequencyandrangeofresponse,thisqualitativemethodologyinviteshouseholdsto identify,discuss,andresolvebarrierstousingthenewICS.Householdswerealsoasked tocomparecookingontheICSwiththeirtraditionalorpreviousstoveonarangeof criteria.Throughthesecomparisons,researcherswereabletoelicitcategoriesof attributesvaluedbythetargetconsumer.InterviewswereconductedatDay1,Day3, andDay21. SummaryFindings Thestudyclearlyshowedthatatleasttwostoveswereperceivedaspreferableto traditionalcookstovesbymanyofthosewhotriedthem.Asiscommonamongmany improvedstoveinterventions,2however,noneascurrentlyproducedmetallconsumer needs,andnonemetsufficientconsumerneedstocompletelyreplacetraditionalstoves. ConsumersmostappreciatedthePraktiandEco‐Chulastoves,withthepreferencefor eachstovevaryingbydistrict. OverallConsumerReactionstoNewStovesonKeyVariables Overall,consumers“liked”thenewstoves,whichwasadistinctindicatorseparatefrom whetherornotthey“preferred”theICStothetraditionalstove.Thesegeneralreactions werecommonacrossstovetypes.Femalecooksfeltthatthetasteoftheirfoodwasthe samewhencookedonanICSversusthetraditionalstove.Abouttwo‐thirdsofthestudy participantssaidfoodtastesthesame,withtheothersequallysplitbetweensayingit wasbetter(21)orworse(19).Respondentsoverwhelminglyfeltthestoveusedless fuelthantheiroldstove,withthree‐fourthsofthegroupseeingfuelsavings.Someof thesecooksreportedthatthenewstovessavedupto60percentofthewoodthey wouldhaveusedinatraditionalwoodburningstovepercookingsession.Aboutafifth 1Ofnote,thestovestestedinthisstudywereallimportedfromelsewhereintheregionandwerenotdesignedforthe Bangladeshmarket.Thesewerethesinglepot,built‐in‐place,rocketdesignstove(EnvirofitZ3000),asinglepot, portable,rocketdesignstove(EcoZoomDura),a2‐potportablemetalchimneystove(PraktiLeoChimney),asingle‐ potportablefangasifierstove(Eco‐Chula),andasingle‐potportablenaturaldraftgasifierstove(Greenway).Only oneofthefive(Greenway)wasavailableforpurchaseinBangladeshatthetimeofthestudy. 2Ruiz‐MercadoI.etal.2013.QuantitativeMetricsofStoveAdoptionUsingStoveUseMonitors(SUMs).Biomassand Bioenergy.URLhttp://dx.doi.org/10.1016/j.biombioe.2013.07.002 PineK.etal.2012.AdoptionandUseofImprovedBiomassStovesinRuralMexico.EnergyforSustained Development.URLhttp://dx.doi.org/10.1016/j.esd.2011.04.001 Ruiz‐Mercado,I.etal.2011.AdoptionandSustainedUseofImprovedCookstoves.EnergyPolicy, DOI:10.1016/j.enpol.2011.03.028 SchepersJ.andM.Wetzels.2007.AMeta‐AnalysisoftheTechnologyAcceptanceModel:InvestigatingSubjective NormandModerationEffects.Information&Management,44,90‐103. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 2 oftheparticipantsthoughtthestovesusedmorefuel,whichisinterpretedinthe discussionsection. Whenaskedaboutdifferencesinsmokeproduced,avastmajority(85)saidtheICS producedlesssmokethantheirtraditionalstoves.Husbandspresentatthetimeofthe surveywhoansweredthequestionhadbasicallythesameimpressionsastheirwives regardingthereductioninsmokefromthenewICS.WhenaskediftheICShadany impactoncookingpots,justoverhalftheusers(62)feltthenewstoveskepttheirpots cleaner,afewsawnoimpact(15),andathird(40)feltitmadethepotsdirtierthanthe traditionalstove.Again,thisfindingisdiscussedfurtherinthediscussionsection,but someusers“jammed”theICSwithwoodtomakeflamesvisiblymeetthecookingpot, whichwouldclearlyaffectimpressionsandcookstoveperformance.Amajorobstacle reportedisthatthecookingtimewasslowerusingtheICS.Three‐fourthsof respondents(91)reportedslowercookingtime,afifth(24)reportedfaster,andjusta few(3)respondentssaidcookingtimewasthesame. Whenaskedtheopen‐endedquestion,“Whatdoyouthinkaboutthestove?”afterthree weeks,manygavetheunpromptedresponsethattheyenjoycookingonthestove(49), andalmostafifth(21)saiditlooksnice.Womennotedthatchangeswererequiredto theircookingstyle,includingtheneedtoprepareallingredientsbeforeinitiating cookingandtositinfrontofthestovetendingthefire(asopposedtomulti‐tasking) whilecooking(seechartonpage29). Dislikesandsuggestionsforimprovementfellintotwogeneralcategories,thosethat canbeaddressedthroughfairlysimplemodificationstothestovedesignandothers moreappropriatelyaddressedthroughpoint‐of‐purchaseconsumereducationand followupfromserviceagentsorhealthoutreachworkers. Themostoverarchingcomplaintaboutallthecookstovesincludedinthetrialwastheir inabilitytocooklargevolumesoffoodinlargepots,especiallythePraktiandGreenway cookstoves.Studyparticipantscompensatedforthisbyjammingthestovewithmore fuelandwrestlingwithlargepots,whichrenderedsomestoveslessstable.Asis commonwithotherstovestudies,participantswereunaccustomedand/orunwillingto chopwoodintosmallpieces,thuscomplaintsweremadeaboutthesizeandangleofthe woodopening.Inaddition,traditionalstovesareconstructedsoastoallowa“natural feed”oflargewoodpiecesandotheragrofuelsanddungsticks;becausetheopeninginto thecombustionchamberanglesdownward,thefuelnaturallyslidesfurtherintothe combustionchamberasitburns.Consumersmissedthisfeatureonthenewstoves; improvedstoveshaveahorizontalfuelentry,sofuelmustbemanuallypushedintothe stoveasitburns.Lastly,consumersfoundexcessashcollectedinthestoveand suggestedatrayforeasyemptying.Whilethislastitemcanbeconsidered,someofthe ashbuildupwasduetoexcessiveamountsofwoodbeingburnedinthestoves(Figure 12).IncaseofthePraktistovethemajorcomplaintwasthatthesecondpotwasnot effectiveforcooking.FortheGreenwaystoveamajorcomplaintwasthatthestoveis notstable.Besidesthesetwospecificconcerns,complaintsweresimilaracrossallstove types. Someoftheseproblemsandrelatedsuggestionsforimprovementcanbeappropriately addressedbyimprovedconsumereducation,withoutwhichconsumerswillbeless satisfiedbytheoverallperformanceoftheirstove,whichwillaffectuseandwordof UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 3 mouthrecommendationsforthenewstoves.Wesuggestrampingupeffortsin consumereducationandbehaviorchangebecausesomestovefeaturesunder discussion(e.g.,sizeoffuelopeningandlackofvisibleflamesleapingfromthestove) arecriticaltoimprovedcombustionefficiencyandheattransfer;inotherwordsthey arekeyrequirementsoftheimprovedstove. PerceivedValueandWillingnesstoPay Studyparticipantsvaluedstovesforcertainfeatures,butdramaticallyundervaluedthe monetaryworthofthestove.Mostparticipantsestimatedthemonetaryvalueofthe stovestobeonehalftoonequarteroftheiractualcalculatedvalue(whichalready includesanassumedcarbonsubsidy)(Figures14and15).However,aswillbefurther discussedinthefindingsanddiscussionsection,reportedvalueswerelikelyinfluenced byashared(andperhapsdiscussed)perceptionthatparticipantsshouldbegiventhe stovesasatokenofappreciationforparticipatinginthestudy. Ofthe120households,105studyparticipantsweregiventheoptiontopurchasethe stovesatthemarketvalue.Onlyoneoptedtodoso,andasecondnonparticipant neighborpurchasedastove(seechartonpage33).Usingasecondmethodology, however,theremaining15householdswereofferedthestovesasgifts,andwerethen givenanoptionofacashbuyoutatmarketvalue.Surprisingly,onlythreeoptedforthe (relativelysignificantamountof)cash;theother12preferredtokeeptheirstove. SummaryKPTandSUMSFindings ICSfuelefficiencywasmeasuredusingaKPTin116studyhouseholdsand24control households,andtemperature‐loggingsensors(SUMS)affixedtoallstovesinthehouse collecteddataonthefrequencyofcookingperiods.UsagepatternscapturedduringKPT monitoringsuggesttheinterventionstoveswerecommonlyusedbythestudy households,butinallcases,didnotfullydisplacetheuseofthetraditionalstoves(see chartonpage35).Homesusingfouroutofthefiveimprovedstoveswerefoundtouse atleast16percentto30percentlessfuelthanthecontrolhomesoverthecourseofthe KPT,3arangethatmaybesomewhatartificiallylowduetounderreportedfuelmixingin controlhomes(seechartonpage37). 3Itisimportanttonotethatthisdoesnotmeanthattheimprovedstovesused16–30percentlesswoodthanthe traditionalstoves.Rather,homesusingtheimprovedstovesalongsidetheirtraditionalstoves(whichiswhat happenedinmostoftheinterventionhouseholds)used16–30percentlesswoodthanhomesusingonlythe traditionalstoves. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 4 BACKGROUND ConsumersinBangladeshtodatehavenotexperiencedanychoiceintheimproved cookstovesmarketandhavenothadtheoptiontousehigh‐endimprovedmodels, includingimportedportablemodels.Thecurrentlydisseminated“improved”stove model,theBondhuChula,isabasicbuilt‐in‐placestovewithacementcombustion chamberandchimney,surroundedbyclay/mud(seephotobelowright).The traditionalstovesconsistofaholeinthegroundwitharaisedclayliponwhichtorest thepot,withaseparatefuelentryhole(see photobelowleft). Traditional sunken‐hole stove (two pot version) USAID/Bangladesh’sEconomicGrowthOffice providedfieldsupporttoWASHplusto conductanimprovedcookstove(ICS) Bondhu Chula built‐in‐place chimney stove; the consumerneeds,preferences,and current model of “improved” stove most widely willingnesstopayassessmentinBangladesh disseminated in Bangladesh. (“Phase1”).TheUSAIDAsiaRegionalBureau providedcomplementaryfundingtoidentifykeybehaviorchangeelementsanddevelop amarketingplanandrelatedtools(“Phase2”)basedonthePhase1researchfindings andotherregionallessons. UnderPhase1,WASHplusislayingafoundationfortheUSAID/BangladeshCatalyzing CleanEnergyinBangladesh(CCEB)programandotherkeystakeholdersbyconducting acomprehensiveassessmenttobetterunderstandconsumerneedsandpreferencesas theyrelatetoincreasingtheuptakeofICS,includinghouseholdtrialsofimproved stovesnotcurrentlywidelyavailableinBangladesh. ThisBangladeshICSassessmentrepresentsUSAID’sfirstsignificantinvestmentin behaviorchangeandimprovedcookstovesandwillformthebasisforitsfirstmajor investmentinimprovedcookstovesinBangladesh.Thecookstovesectorhasseen consistentglobaltrendsofdrop‐offinimprovedstoveuseovertimeandparallelstove use(stovestacking)4inpartbecausetheimprovedstovedoesnotmeetalloftheusers’ 4 Ibid. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 5 needs;bypayingmoreattentiontoconsumerneedsandpreferences,thebenefitsof improvedstovescanbemaximized,andattritionandparallelusereduced.Other reasonsforlowadoptionandsustaineduseofimprovedcookstovesincludedeficiencies indistribution,consumereducation,financing,andafter‐salesservice. STRATEGICAPPROACH WASHplus,afive‐yearcooperativeagreement(2010–2015)managedbytheBureaufor GlobalHealth’sMaternalandChildHealthDivision,isimplementedbyFHI360 (formerlytheAcademyforEducationalDevelopment),andincludesWinrock Internationalasacorepartner,withprimaryresponsibilityforWASHplus’sindoorair pollution(IAP)activities.WASHplus’soverarchingmissionistoincreasetheavailability anduseofwater,sanitation,andhygiene(WASH)andIAPinterventions. WASHplusfocusesonimprovingthepracticeofkeyWASHandIAP‐relatedbehaviors, includingtheconsistentandcorrectuseofimprovedcookstoves.Tothisend,WASHplus incorporatesmethodologiesandapproachesthatfocusonincreasingtheperformance ofimprovedpractices,notmerelyincreasinglatrinecoverageorsalesofimproved cookstoves.Planningandpromotionareundertakenfromtheconsumerpointofview, incorporatingdesiredbenefitsandconsequencesratherthanfocusingonpromoting “what’sgoodforyou”orwhatmakessensefromapublichealthandorenergyefficiency pointofview.Equalemphasisisplacedonimprovinghealth‐relatedproducts(and services)thatmeetconsumerneedsandwants—changingtheproductifneededto bettersatisfyconsumersratherthanconvincingconsumerstobuyproductsthatthey maynotvalueorthatmaynotmeettheirexpectationsandneeds.Lastly,WASHplusalso focusesonincreasinghouseholddemand,inthiscaseforICS,bycraftingpromotional appealsthatofferdesiredbenefitsthroughcrediblechannelsasdescribedabove; increasingaffordableandaccessiblesupplythroughproductmodification,enhanced distributionchannels,andfeasiblepaymentoptions;andshapinganenvironmentwith supportivepolicyandadequatecapacitytoplan,manage,anddeliverproductsand services. WASHplusoperatesusingtheUSAIDFrameworkforImpact,whichpositsthattosee improvedpractices,inthiscaseimprovedcookingpracticesinBangladesh,aprogram (whetherpilotorat‐scale)mustensurethateffectiveandappealingproductsand servicesareavailableandaccessibletoconsumers;thatinstitutionsandpolicies supporttherelatedproductsorbehaviors;andthattheseproductsarepromotedina waythatreachesconsumersthroughconvincingappealsandmultiplecredible channels.ThismeansthatamarketingplanforICSinBangladeshmusttakeinto accountstovedesign,paymentoptions,andfuelavailability;assessifgovernment policiesinhibitimport,distribution,orsales;andhighlightwaysforpublicandprivate sectorinstitutionstobuildneededcapacitiesandworkincoordination.Theactual implementationanduptakeofthemarketingplanwouldoccurthroughabroadsector supportprogramorprivatesectorinstitutions;themarketingplanwillpresentthe analysis,rationale,andoptions. WASHplusformativeresearchwillanswergapsininformationrequiredtodevelopa comprehensivemarketingapproachforincreasingtheuptakeofICSinBangladesh. WASHplusresearchwillcontributenotonlytopromotionalstrategies,butalsotoICS design,distribution,andpaymentoptions.Withincreasedunderstandingofwhatboth UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 6 womenandmenwantfromastove—theattributes,characteristicsandbenefits— stovescanbemademoreaccessible,affordable,andappealingtolowincome consumers. WASHpluswilldrawonlessonslearnedinbehaviorchange,demandcreation,and marketingofsanitationandwatertreatmentproductstodevelopaneffectivemarketing andbehaviorchangestrategythatwillsuggestalimitednumberofevidence‐based approachestoincreasetheuptakeofstoves;concepttestkeyelementsofthese approaches;anddeveloppractical“how‐to”toolstocontributetothegoalsandresults ofUSAIDenergyandhealthobjectivesinBangladesh. STUDYOBJECTIVES Formativeresearchreferstoagroupofresearchmethodologiesspecificallydeveloped toguideorinforminterventiondesigns.Guidingallformativeresearchisonesimple questiondevelopedbythe“grandfather”ofsocialmarketing,AlanAndreason,aspartof hisBackwardResearchModel5:Whatinformationisneededtomakedecisions? Inthiscase,thequestionwasframedas:Whatinformationdoweneedtodevelopasolid marketingplantoincreasetheuptakeofimprovedcookstovesinBangladesh? Withthelargerguidingquestioninmind,theteamdevelopedasetofquestionsthatthis formativeresearchsoughttoanswer.Theseare: ConsumerPreferenceResearchQuestions 1. Whatarethedesiredattributesofacookstove?Thisincludescharacteristicslike size,portability,stability,color,andfunction(e.g.,timetocook,highandlow powercapabilities).Thisincludedexploringcurrentstoveattributesandcooking experienceandinitialexperiencewithnewstoves. 2. WhataretheperceivedbarriersanddislikestothesefivemodelsofICSbasedon athree‐weektrial?Whatmakesastovehardtouse?Whoapprovesor disapprovesofthestove?AnsweringthesequestionsrequiredtheuseofSUMS monitorstomeasuretheactualnumberoftimesanddurationthatstoveswere usedinhouses,whichcouldthenbecomparedwithself‐reporteduse. 3. Aretherefeasiblesolutionstothesebarriers,eitherbychanginghousehold behaviorsorthedesignofthestove? 4. Whatisgoodaboutthenewstove?Whatdocooksandtheirfamiliesperceiveas goodthingsabouteachparticularICS? 5. Whatcharacteristics,attributes,likes,anddislikesaremostpersuasiveto households?Besidessavingsinfuelcosts,whatotherattributeswillinfluence thepurchaseofanICS?Aretherecross‐cutting“aspirational”attributesorother moreabstractbenefitspeopleaspireto?Forexample,beingseenasmodern,a goodprovider,agourmetcook—attributesthatresoundandmotivate consumersfromdeepwithin. 5AndreasenA.1985.BackwardMarketResearch.HarvardBusinessReview. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 7 WillingnesstoPay 6. Whatareconsumerswillingtopayforhigh‐endimprovedstoveswithfeatures theydesire? 7. Howdoesofferinginstallmentpaymentoptionsinfluencestovepurchase? EffectivenessofVariousImprovedCookstoves 8. Whataretheactualfuelsavingsofthetrialstoveswhenusedundernormal householdconditionsinBangladesh?Thefivestovemodelstestedhavealready beenshowntosignificantlyreducefueluseandIAPinlaboratorysettings,andin somecasesfieldsettingselsewhere,andthroughthisactivitytheywillalsobe fieldtestedforhouseholdeffectiveness.OnasmallerscaleIAPandsmoke exposurewillalsobemonitored. METHODOLOGY Toassessconsumerpreferences,researchersappliedaninnovativemethodologycalled TrialsofImprovedPractices,orTIPs.TheTIPsmethodologyisaqualitativemethod usedtodevelopandtestbehavioralandproductoptionswithtargetconsumers.Ithas beenappliedsuccessfullytointerventionsrelatedtoHIV,6nutrition,7waterfilters,8 dengue,9sanitation,andarangeofothertechnicalareas.TheTIPsqualitative methodologywasfirstdevelopedfornutritionprojectstorehabilitateundernourished children.10Itdrawsfromassets‐basedmethodologiesthatlookforfeasibleandeffective behavioralimprovementsthatuseexistingorreadilyavailableresources.11 TheWASHplusapplicationoftheTIPsmethoduses“elicitationquestions,”12whichare semi‐structuredquestionsthathavebeendevelopedandvalidatedtosystematically identifybarriersandmotivatorstochangeandwhichfactorsaremostinfluentialin spurringtheperformanceornonperformanceofabehavior. Thedatacollectedthroughthesemethodswillfillkeyinformationgapsessentialto developingacomprehensivemarketingapproachforincreasingtheuptakeofICSin 6BeryR.andJ.Rosenbaum.2010.HowtoIntegrateWater,SanitationandHygieneImprovementintoHIV/AIDS Programmes.WorldHealthOrganization(WHO)/USAID. 7GriffithM.1992.ImprovingYoungChildFeedingPractices.USAID/TheWeaningProject. 8RosenbaumJ.2006.BringingtheConsumertotheTableResearchBrief:DevelopingaMarketingStrategyfor ImprovingHouseholdWaterQualityinNepal.USAID/HygieneImprovementProject. 9RosenbaumJ.andE.Leontsini.2002.PlanningSocialMobilizationandCommunicationforDengueFeverPrevention andControl:AStep‐by‐StepGuide.SpecialProgrammeforResearchandTraininginTropicalDiseases,Communicable Diseases.WHO. 10DickinK.,M.Griffiths,andE.Piwoz.1997.TrialsofImprovedPractices(TIPs):GivingParticipantsaVoice,and DesigningbyDialogue:AProgramPlanners’GuidetoConsultativeResearchforImprovingYoungChildFeeding. USAID/SARAProject. 11LappingK.,D.Marsh,andJ.Rosenbaum.2001.ComparisonofPositiveDevianceandOtherAsset‐Based DevelopmentModels.SavetheChildren/AcademyforEducationalDevelopment. 12MiddlestadtS.,K.Bhattacharyya,J.Rosenbaumetal.1996.TheUseofTheory‐BasedSemi‐StructuredElicitation Questionnaires:FormativeResearchforCDC’sPreventionMarketingInitiative,PublicHealthReports. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 8 Bangladesh.Understandingperceivedbarriersandsolutions;desiredorexecuted modificationstostovesduringthetrialperiod(e.g.,removaloffuelgrateoradditionofa makeshiftstove‐sideshelf,expressedcolorchange);andperceivedanddesiredbenefits andattributeswillhelpprogramactivitiesgoingforwardtoidentifyappropriatestoves intargetareasand/ormodifystovesforincreasedeffectiveness,appeal,anduse.This willalsoprovideinformationvitaltodevelopingamarketingandbehaviorchange strategy. ICSfuelefficiency(reportedintermsofreductionsinfuelusage)wasmeasuredusinga three‐dayKPT(version3.0,www.pciaonline.org/testing),widelyacknowledgedasthe bestcurrentlyavailablemethodforaccuratelyestimatingdailyhouseholdfuel consumption13.TheKPTwascarriedoutusingacross‐sectionalstudydesignin116 studyhouseholds(threehouseholdsdeclinedtoparticipateandafourthhadincomplete data)and24controlhouseholds. Twoapproacheswereusedtomeasuretheextenttowhichhouseholdsadoptedthenew stovesandthemannerinwhichtheyintegratedthemintotheircookingandkitchen managementpractices:self‐reporteduseofstovesattheendofeach24‐hourKPT monitoringperiodandtheuseofSUMS.TheSUMStemperature‐loggingsensorswere affixedtoallstovesinthehouse(includingbothtraditionalandinterventionstoves)to collectdataonhowoftenthestoveswere“turnedon”(i.e.,lit).TheSUMSrecordedthe stovetemperatureevery10minutesforatotalofapproximately10days;theresulting temperatureprofileswerethenanalyzedtodeterminethefrequencyof“cooking events”(i.e.,numberoftimesthestoveswerelit)perday. TheimpactoftheinterventionsonhouseholdairqualitywasexploredduringtheKPT monitoringinasubsetofsevenhomes(twohouseholdsfromthetraditionalstove groupandonehouseholdfromeachofthefiveinterventionstovegroups)tocollect illustrative(notstatisticallysignificant)results.Minute‐by‐minutekitchen concentrations(inalocationapproximatingthebreathingzoneofthecook)ofsmall particles(PM2.5)andcarbonmonoxide(CO)weremeasured.Environmentaland contextualinformationthatmightimpactindoorairquality,suchaskitchenvolume, wasalsocollectedduringthestudies. Theimpactoftheinterventionsonwomen’sandchildren’sexposurewasexploredin thesamesubsetofhomesthroughthemonitoringof24‐hourexposuretoCOofboththe cookandonechildundertheageof5inthehousehold. Procedure TheWASHplusteamselectedpartnerNGOsineachofthestudylocations,whothen helpedthefieldteamidentifyhouseholdstoparticipateinthestovetrial,distributethe stovesandcollectthemattheendofthestudy,andensurestoveuserscontinuedtouse theICSduringthestudyevenifsomefunctionalproblemoccurredwiththestove.Based onthePartnerNGOSelectionCriteria(seeAnnexA),DESHGORIBangladeshinBarisal andInstituteofDevelopmentAffairs(IDEA)inSylhetwereselectedtoconductsite visitstoeachlocation. 13 Bailisetal.2007;Smithetal.2007;WHO2008. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 9 WASHpluspurchased26modelsofeachstove(twoextraofeachmodelincaseofany problems)andhiredBangladeshNGOfieldpartnerVillageEducationResourceCenter (VERC)tocoordinatewithandtrainIDEAandDESHGORI,overseefieldlogistics,and supportKPTwork. ThepartnerNGOs,alongwithWASHplusstaff,identifiedsixvillagesineachoftheir interventionareas(foratotalof12villages),basedonasetCommunitySelection Criteria(seeAnnexA).PartnerNGOsthenidentified20householdsineachvillage(fora totalof240households),usingHouseholdSelectionCriteria(seeAnnexA).Toavoid selectionbiasofanykind,WASHplusstafftogetherwithVERCconductedashort intensivefieldsurveytoensurevillagesandhousesmetallselectioncriteriaandwere representativeoftargetconsumers.FourprojectstaffmembersfromeachpartnerNGO weregivenatwo‐daytrainingonstoveinstallation,use,andmaintenanceinaworkshop conductedbyVERC.Praktisentarepresentativetoparticipateinthisworkshopsince manufacturingandproperinstallationofmetalchimneysinhouseholdsisvitalforthe performanceofthestove.Theotherstovemanufacturerssentdetailedtraining materialsandstep‐by‐stepguidesforstoveinstallation,use,andmaintenance. WASHplusworkedwithalllocalpartnerstomakefinalhouseholdselections,distribute stoves,andprovidetrainingontheirusetohouseholds.Stovesthenwererandomly assignedto120ofthe240identifiedhouseholds.Theteamplacedoneofthefive differentICSmodels(seebelow)ineachofthehouseholdsforcookstouseandprovide feedbackonthroughsemi‐structuredelicitationquestions. Basedonhighperforming14stovemodelsavailableinotherSouthAsiamarketsand beyond,theWASHplusteamselectedthefollowingwood‐burningstovesforthisstudy, showninthephotobelow: - Singlepot,built‐in‐place,rocket designstove(Envirofit) - Singlepot,portable,rocketdesign stove(EcoZoom) - Two‐potportablemetalchimney stove(Prakti) - Single‐potportablefangasifier stove(Eco‐Chula) - Single‐potportablenaturaldraft gasifierstove(Greenway) Ofnote,allofthesestoveswereimported fromelsewhereintheregionandwerenot Trial stoves, clockwise from top left: Eco‐Chula, Prakti, designedfortheBangladeshmarket. Envirofit, EcoZoom, and Greenway. EcoZoomstovesarenotcurrentlyavailable intheSouthAsianmarket,andonlyGreenwaystovesarecurrentlysoldinBangladesh. 14 The2012ISOInternationalWorkshopAgreementforcookstoveperformanceprovidesasystemforcategorizing stovesbasedonseveralperformancemetrics,includingtwometricsrelatedtoefficiency,fromtier0representing traditionalstovestotier4representingaspirationalgastechnologies.TheIWAtiersonlyprovidecomparative classificationforstovesbasedonlabtests.Allofthestovesselectedforthisstudyhadachievedatier2orhigher ratingfortheirefficiencymetricsinthelaboratory. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 10 ThestudyhadplannedtoincludetheBioLiteHomeStove,butbecauseBioLite productionwashaltedinlate2012toaddressafanissue,itwasnotincluded.Thestudy alsolookedatanimportedricehuskstovefromIndiathatmaybeagoodfitfora segmentofBangladeshiconsumers,butdidnotincludeitinthestudyduetologistical andgeographicchallengesofdoingso,giventhedistinctusergroupsforwoodversus ricehuskfuel.Photosandmoredetaileddescriptionsofthefiveimprovedstoves includedinthestudyareattachedhereinAnnexC. Thesefivedifferentstovemodelswereplacedinhomes,withthreeofeachstovetype pervillage,thustotaling15householdspervillageineightvillages,or120total households.Eachhouseholdinthetrialwasprovidedwithonlyonetypeofstovetotest. Ineachhouseholddetailedcookstoveoperationandmaintenancetrainingwas provided,andcookswereaskedtotryoutthestovesundernormalconditions.Each householdhadtheopportunitytotryanewimprovedstove(notpreviouslyavailablein Bangladesh)forthreeweeksandwereaskedtooffertheirideasandopinions.Unlike othersurveymethods,whereallfactorsareheldconstantandresearchersanalyzethe frequencyandrangeofresponse,thisqualitativemethodologyinviteshouseholdsto identify,discuss,andresolvebarrierstousingthenewICS.Householdswerealsoasked tocomparecookingontheICSwiththeirtraditionalorpreviousstove.Throughthese comparisons,researcherswereabletoelicitcategoriesofattributesvaluedbythetarget consumer.Interviewswereconductedondays1,3,and21. WASHplusrecruitedandselectedaDhaka‐basedteamofinterviewersandprovided themwithethicalandtechnicaltrainingtoconductthebaseline,Day3,andDay21 questionnaires. OnDay1ofthetrial,thetrainedWASHplusenumeratorsvisitedeachcommunityand: Explainedthestudytoeachofthe15participatinghouseholdsineachvillage (threehouseholdsforeachoffivestovemodels),usingascriptinBengali preparedbytheWASHplusteam(Stove‐TrialIntroduction);thisscriptincluded allinstitutionalreviewboard(IRB)‐requiredconsents Conductedthe“BaselineQuestionnaire”withthesehouseholds Oncethebaselinequestionnairewascompleted,projectstaffofDESHGORIandIDEA (overseenbyVERC)distributedtheimprovedcookstovestothesehouseholdsand trainedcooksandheadsofhouseholdonthecorrectusageandmaintenanceofthe stove.Closeattentionwaspaidtoqualitycontrolintrainingandapplication(bythe NGOs)ofthestandardtrainingprocedureoncorrectusageforhouseholds,giventhe impactthattrainingqualityandquantitycanhaveonimprovedstoveusageand perceptions. OnDay3ofthetrial,trainedWASHplusenumeratorsreturnedtoeachofthevillages andconductedthe“Day‐3Questionnaire”witheachoftheparticipanthouseholds.On Day21(afterthreeweeksofstoveuse),trainedWASHplusenumeratorsreturnedto eachofthevillagesandconductedthe“Week‐3Questionnaire”witheachofthe participanthouseholdsoveraperiodofsevendays.Intheprocessofdatacleaningand analysis,recordsfromtwohouseholdsneededtobeexcludedfromDay3andDay21 comparisonsbecauseofpossibleerror/overlapinthedatacollectionprocess.Thetwo householdsremovedfromtheDay3andDay21surveyanalysiswerebothinthe UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 11 Kunarchorvillage,resultingin58villagesfromtheSylhetdistrictand60fromBarisal. Thefullcomplementof120householdrecordsisrepresentedintheanalysisand reportingofbaselinefindings.Samplesizesforeachanalysisarenotedincharts. KPTswereundertakenatdifferentpointsbetweentheDay3andDay21 questionnaires.Allhouseholdfuelstobeused(wood,cropresidues,charcoal,kerosene, etc.)wereweighedatthebeginningandendofeachofthethree24‐hourmonitoring periodsusingdigitalhand‐heldscales.Woodmoisturewasmeasureddailyineach householdusingadualpin,electricalresistance‐stylemoisturemeteratthreepointson threerandomlyselectedsticksinthewoodpile.Ashortquestionnairewasalso administereddailytorecordinformationaboutcookingstoveandfuelusage,the numberandtypeofmealsprepared,andthenumberofpeoplecookedfor.The householdswereaskedtomaintaintheirtypicalcookingpatternsforthedurationofthe survey. AttheonsetoftheKPTs,SUMStemperature‐sensingdataloggerswereplacedonall interventionstoves,aswellasonthepre‐existingtraditionalstoves(whateverthe familyhadbeencookingonpriortothetrial),sothatusageofboththenewstoveand theoldstoveweremeasured.TheSUMStrackedactualcookingperiodsforeach improvedandtraditionalstoveoverthecourseofthethree‐weektrial.SUMSdatawas downloadedattheendofthethree‐weektrialandanalyzed,comparingactualto reporteduse,whichhelpeddetermineanyunreportedproblemswithornonusageof theimprovedstovestested. Thisactivityappliedthefollowingtools/scripts: Stove‐TrialIntroduction:Thisscriptwasreadtoeachoftheparticipatinghouseholds beforethetrialbegan.Itincludedafullexplanationofthetrial,explainedthefollow‐up questionnairesandwhentheywouldhappen,explainedanypotentialrisks,andasked permissionforparticipation,asrequiredbytheIRB.Thisscriptwaspreparedbythe corestudyteam,translatedintoBengali,andreadbytheenumerators. BaselineQuestionnaire:Thisquestionnairewasconductedwiththeparticipating householdsonthefirstdayofthetrialbeforethehouseholdwasentrustedwithatrial stove.Thisquestionnairedeterminedthebaselinestovemodel,stovecost,stoveusage patterns,feedbackonexistingstoves,fuelusepatterns,fuelexpenditure,andother relevantcharacteristicsofhouseholdsparticipatinginthestovetrials. Day3Questionnaire:Thisquestionnairewasconductedaftereachparticipating householdhadthechancetousethestoveforthreedays.Thiswasusedtodetermine initialpreferences,usepatterns,andotherinitialreactionsafteronlythreedays. Examinationofthestoveitselfandquestionsprobedforanymodificationsalready madetothestoveand/oritsdesigned/correctuse(userswereNOTencouragedto makemodificationstothestovedesignoruse,noradvisedaheadoftimethatthiswas allowed).InterviewersnotedanyproblemsandthenrelayedthesetopartnerNGOstaff, whothenvisitedthehouseholdtosolvetheproblems,whetherthroughretrainingthe users,orservicingthestove.Commonproblemsincludedimproperusage,functional problemsofthestove(e.g.,thebatteryofEco‐Chularunningoutduringcooking),and usingpolytheneandplastictostartthefire,whichthencreatedthicksmoke.Boththe UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 12 problemsandacceptable/feasiblesolutionswerenotedasdataofinterest.NGOstaff ensuredthatthestovewasinproperworkingorderbeforeleaving. Day21Questionnaire:ThisquestionnairewassimilartotheDay3questionnairebut wasconductedafterhouseholdshadtheopportunitytousethestovefor21days.Semi‐ structuredinterviewquestionswereagainusedtodocumentpreferences, use/experiencewiththestove,qualitiesattributedtonewandoldstoves,fueluse, cooking,andotheroutcomes. DescriptionofStudyGroup ThefieldsurveywasconductedinJanuaryandFebruary2013,intwowood‐fuel burningareasofBangladesh—SylhetinthenorthwestandBarisalinthesouth.Both areasusewoodastheprimaryfuel;thiswasconfirmedin105of120households.About one‐thirdofthestudyparticipantsexclusivelygatheredtheirwoodandabouthalf “mostlypurchasedorexclusivelypurchased”wood.Theremainderusedsome combinationofpurchasedandcollectedwoodasnotedinFigure2.Duringthestudyit wasfoundthatalthoughwoodwasthepreferredfuelthroughouttheyear,dryleafis usedasasupplementaryfuelinthewintermonthslastingfromDecemberuntiltheend February(Figure1).Manyhouseholdsburnthisfreefuelinspecialleaf‐burningmud stoves,whichtheyconstructoutsideintheopencourtyardtoavoidtheheavysmoke thatisemittedbythisfuel. Figure1 UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 13 n = 120 Figure2 ThepartnerNGOs,DESHGORIfromBarisalandIDEAfromSylhet,selectedthestudy villages.InBarisalthevillageswereBillobari,Bihangal,Ichakathi,andGonpara.In SylhetthevillagesselectedforthestudywereJangail,Kewa,Tilargaon,andKunarchor. InBarisalcookingusuallytakesplaceeitherinanopencourtyardinasemi‐permanent structureorinaseparatekitchenawayfromthemainhouse.InSylhetthecookingtakes placeinthemainlivingquarters;themajorityofthehouseholdscookontraditional stovesplacedunderchimneyhoods(whichactaschimneys,pullingsmokeoutofthe livingquarters). Householdswereoriginallyselectedbecausetheyfitthebasiccriteriaofusingprimarily woodforcooking,havingatleastfourpeopleinthehouseholdwithatleastonechild under5,andbeingwillingtoparticipateinthestudy.Unfortunately,around20smaller householdsmadeitpastthehouseholdselectionscreeningintothestudy,asthe familiesincludedintheirreportednumbershouseholdmemberswhodonotlivefull timeinthehouse.Mosthouseholdshadfourtofivefamilymembers,withtheaverage size(5.3)fallingjustabovethenationalaverage(averagehouseholdsizeinBangladesh is4.4people).Insomecasestheyreportedthecorrectfamilysizebutfailedtoreport thatextrapeople(farmlaborers)atelunchandsnackswiththefamilysothatcooking wasperformedforalargernumberofpeople(Figure3). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 14 Figure3 About98outofthe120participanthouseholdswereMuslim,16wereHindu,andsix wereChristian(allsixinBarisal).Themainoccupationofthehusbandwasbusiness (30.83percent),followedbyservice(22.5percent).Othercommonoccupationswere driverofhiredvehicles,farmers,artisans,andabout5.83percentweredailylaborers (Figure4,representingfrequencies).Amongthewomen,46outof120wereengagedin income‐generatingactivities.Poultryrearingandsewingwerethemostcommon (Figure5).Abouthalf(61/120)oftheparticipantsbelongtosomesortofwomen’s group(suchassavingscooperatives). Figure4 UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 15 Figure5 Amongeligiblehouseholds,WASHplusdeliberately selectedhouseholdsthathadsomeregularincome (thosewhowerenotextremelypoor)andwouldbe abletobuythestovesattheendofthestudyifthey reallylikedthem.Thisexcludedagriculturalsmall farmersandfarmhands.Thestudyalsoexcluded richfarmingfamilies,astheywerelikelytocook withliquefiedpetroleumgas(LPG)orhave domestichelpforcooking,ratherthanhavingthe wife/motherofthehouseholdperformthattask. Alltheparticipantswerewithintheagegroupof 16–65years;about60percentoftheparticipants werecooksbelow35yearsofage.Some28percent ofthewomenwere16–25yearsold,32percent were26–35yearsold,23percentwere36–45,and 13percentwere46–55.Only4percentwereabove 55yearsold. ParticipantswererandomlyassignedoneoffiveICS andaskedtotryitoverathree‐weekperiod, providinginformationtointerviewersatbaseline, threedays,andthreeweeksasexplainedabove. NOTE ON PRESENTATION OF DATA AND FINDINGS This study included both qualitative and quantitative methods. In depth, qualitative questions were asked of smaller subsamples trying particular stoves (where n is 118, there were 24 each using Eco‐Chula, Envirofit, and Greenway; 23 using EcoZoom and Prakti) or small subsamples responding to particular questions. Following standard procedures for reporting qualitative data, we are reporting on these data using words (most, many, some, few) and numbers, and only use percentages when reporting on the entire study group of 120 for the baseline data, 118 for the 21‐day group, and a few other rare instances. For the most part, results of each stove trial group are reported as follows: Most = 90% or above (at least 20 of 24) Many = 40% or more (at least 10) Some = 15‐39% (at least 4, less than 10) Few = less than 15% (2‐3) UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 16 FINDINGS OverallConsumerReactionstoNewStovesonKeyVariables BasedontheirresponsestotheDay21survey,consumersfeltthatthetasteoftheir foodwasthesamewhencookedonanICSversusatraditionalstove.Abouttwo‐thirds ofthestudyparticipantssaidfoodtastesthesame,withtheothersequallysplitbetween sayingitwasbetter(21/118)orworse(19/118).Respondentsoverwhelminglyfeltthe improvedstovesusedlessfuelthantheiroldstoves,withalmostthree‐fourthsofthe groupseeingfuelsavings(85/118).Afew(8/118)respondentssaidtheICSusedthe sameamountoffuelasthetraditionalstoves.Interestingly,aboutafifthofthe participantsthoughtthenewstovesusedmorefuel.ManyPraktiusers(16/118)and mostEco‐Chulausers(21/118)reportedthattheirstovesusedlessfuelthanthe traditionalstove.HoweversomeusersofEcoZoom(6/118),Envirofit(6/118),and Greenway(6/118)reportedneedingmorefueltocookonthesestovesthanontheir traditionalstoves.Thisisinterpretedinthediscussionsectionbelow,butacoupleof pointsareimportanttonotehere.First,someofthestoveuserstookfreeleaffuelinto accountintheirmentalcalculations,whichinfluencedtheseimpressions,andsecondly, agroupofparticipantsjammedextrawoodintothefuelentry/combustionchambersto createlargerflamesfromthestoves.Bothofthesepointsshouldbetakeninto considerationintheresultsrelatedtofueluseforthenewstoves.Thesegeneral reactionswerecommonacrossstovetypes. WhenaskedaboutdifferencesinsmokeproducedbytheICSversusthetraditional stove,avastmajority(85/118)saidtheICSproducedlesssmokethantheirtraditional stove.Afewsaidnochange(13/118),andasmallgroup(19/118)reportedmore smoke.Husbandspresentatthetimeofthesurveywhoansweredthequestionhad basicallythesameimpressionsastheirwivesregardingthereductioninsmokefrom thenewICS. WhenaskediftheICShadanyimpactoncookingpots,justoverhalftheusers (62/118)feltthenewstoveskepttheirpotscleaner,afewsawnoimpact(15/118),and athird(40/118)feltitmadethepotsdirtierthanthetraditionalstove.Again,this findingwasinpartduetosomeusers“jamming”theICSwithwoodtomakeflames visiblymeetthecookingpot,whichwouldclearlyaffectimpressionsandisdiscussed furtherinthediscussionsection.Amajorobstaclereportedisthatthecookingtime wasslowerusingtheICS,especiallyforlong‐cookingfooditemslikericeanddaal.More thanthree‐fourthsofrespondents(91/118)reportedslowercookingtimeusingthe newstovescomparedtotheirtraditionalstoves,afifth(24/118)reportedfaster cooking,andjustafew(3/118)respondentssaidcookingtimewasthesame. Inresponsetoanopen‐endedquestion,“Whatdoyouthinkaboutthestove?”after threeweeks,aclearmajoritysaidit:wascleaner,releasinglesssootandsmokeintothe houseandkitchen;usedlessfirewood;andemittedlesssmoke.Manyofthe participantssaid—unprompted—thattheyenjoycookingonthestove,andalmosta fifthsaiditlooksnice.Foreachofthesepositiveattributesnotedhere,asmallminority (lessthan20percentineachinstance)saidtheirstoveemittedmoresmoke(14/118), thatitusedmorewood(12/118),andthattheydidnotenjoycookingonthestove (21/118). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 17 ByDay3,themajorityofhouseholdspreferredtheirnewstovetotheiroldtraditional cookstove.After21days,however,farfewerhouseholdspreferredthenewcookstove totheirtraditionalstove,withratesfallingfrom56percentpreferringthenewstove after3daystoonly41percentpreferringthenewstoveafterusingitfor21days (Figure6).Thebreakdownbymodelofstove(Figures7&8)andbymodelanddistrict (Figure9)arebelow. Threestoves—theEco‐Chula,EnvirofitandPrakti—wereclearlymoreacceptableto consumersattheDay3survey.Morethanhalfofconsumerstryingthosestoves preferredthenewstovetotheirtraditionalstove.BytheDay21survey,however,user preferencehaddroppedforallfivestovetypes,mostdramaticallyfortheEco‐Chula. Reportedreasonsbehindthisaredescribedinthediscussionsectionandprimarilyhave todowithchangesrelatedtotheircookingpractices(Figures7,8,and9). Figure6:HouseholdswereincludedinthiscomparisononlyiftheageoftherespondentatDay 3wasthesameasDay21tobecertainpreferencesofthesamepersonwerebeingcompared. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 18 Figure7:HouseholdswereincludedinthiscomparisononlyiftheageoftherespondentatDay 3wasthesameasDay21tobecertainpreferencesofthesamepersonwerebeingcompared. Figure8:HouseholdswereincludedinthiscomparisononlyiftheageoftherespondentatDay 3wasthesameasDay21tobecertainpreferencesofthesamepersonwerebeingcompared. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 19 Figure9:ThestovespreferredbytheusersinSylhetindecreasingorderare:Prakti,Eco‐Chula, EcoZoom,Greenway,andEnvirofit.InBarisalthedecreasingorderofpreferenceforstovesis: Eco‐Chula,equalpreferenceforEnvirofit,Greenway,EcoZoom,andthird,Prakti. Thedatapointsthatfollowexplainwhatconsumerslikedanddidnotlikeaboutthe differentstovesbymodelofstove.Analysisoftheseresultsisincludedinthediscussion section.Despitethedecreasedpreferenceforthenewstovesversustraditionalstoves, 78percentofparticipantsoverallstillsaidtheirnewstovewasa“good”stoveafter threeweeksofuse.PercentageperceptionbystovetypeisfoundbelowinFigure10. Figure10:HouseholdswereincludedinthiscomparisononlyiftheageoftherespondentatDay 3wasthesameasDay21tobecertainthatpreferencesofthesamepersonwerebeing compared. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 20 Explorationofthequalitativeandquantitativedatashedslightontheseseemingly contradictoryfindings(seediscussionsectionbelow).Householdsappearedto“like” and“value”thestovesbutstillfeltthestovesdidn’tsatisfyalltheirkitchenneedsinthe waytheirtraditionalstovesdid.Ourconclusionsonwhatitwouldtake(including considerationofstovedesignmodifications)togetparticipantsinterestedinpurchasing andusinganICSareincludedinthediscussionsection. ProfilesofSpecificStoves Envirofit–Morethanhalfofuserssaidituseslessfuelandemitslesssmoke,andsome likedthelooksandsaidthattheirhousewascleaner.Lastly,somementionedthatitwas wellmanufactured. Prakti–Almosteveryonecommentedthatthestoveemitslesssmoke,andamajority alsomentionedthePraktileavestheirhousecleaner,useslessfuel,andlooksnice. Greenway–Amajoritycommentedthatlessfuelwasneeded,thatitlooksnice,andthey likedtheportability.Some(butnotamajority)mentioneditemitslesssmoke.Concerns cooksnotedincludedthatitappeareddelicateandunstable,andtheyworriedthestove wouldtipover. EcoZoom–Comparedtotheirtraditionalstove,amajoritymentionedituseslessfuel andaroundhalfsaiditemitslesssmoke,itlooksnice,andtheyappreciateits portability.Cooksnotedthattheylikedthatitlookedbig(indiameterandheight)yet portable,andhasabroadbasethatmakesitstable.Theyalsonotedthattheappearance andweightofthestoveconvincedthemitwasdurable. Eco‐Chula–Comparedtotheirtraditionalstove,manymentionedituseslesswood, emitslesssmoke,andlooksnice.Abouthalfalsomentionedthehousewascleanerthan whenusingthetraditionalstoveandmanymentioneditcooksfoodquicklyandis portable.Concernscooksnotedincludedthatitappeareddelicateandthereforemight notbedurable.Theyreportedlikingthefan,andthegasstove‐likeflamethataided cooking.Theylikedthatitisportable,andthatthecookingvesselsareplacedona separatemetal“quadrapod”frame,sotherewasnofearthatthestovemighttipover duetotheweightofthepot. PeoplemostlikedtheICSoverallbecausetheyemitlesssmokeanduselessfuel. Rankingalmostashighwasthatthestoveslookednice.Thestoveswereperceivedtobe cleanerandproducelesssoot.Lessfrequentbutstillstrongresponsesincludedthe stoves’portability,andtoalesserextent,theiroverallqualityandabilitytocookfood quickly.Otherresponsesincludedbothaspirationalbenefitssuchas:“impressesothers andbringspridetomyhouse,”featureslike“theflameislikethatofanLPGstove,”and thatitretainsheatandproducesmoreflameandheat(seewordcloudbelow). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 21 Figure11:ThewordcloudaboverepresentsattributesnamedbyallconsumerstryingtheICSin responsetoaskingwhattheparticipantslikedaboutthenewstovescomparedtotheirold primarystoveafterthreeweeksofusage.Largertypesizereflectsthefrequencyofmentionof theattribute. Answersweresimilarinresponsetoageneralquestionaboutwhysomeone(anyone) mightchoosethesestoves(asopposedtowhydoYOUlikethestove,whichcorrelates withthewordcloudabove),withtheexceptionof“lookingnice”and“cooksfast,”which werementionedfarlessoften(seechartbelow). Chart1:DescriptionofPeopleWhoWouldUseICS WhyWouldSomeone Frequency (Else)ChooseThese % N=118 Stoves? Lesssmoke 80 68 Savesfuel 80 68 Portable 61 52 Kitchen/potsstaycleaner 58 49 Lookssmart/modern 4 3 Looksnice 3 2.5 Cooksfast 27 23 Noonewillliketouseit/no goodreasontouse Other 4 6 3 5 Whethertheypreferredtheimprovedstoveovertheirtraditionalstoveornot,all usersencounteredsomeproblemsorbarrierstousingthenewstove.Therewas littlevariationacrossstoves,withsomenotableexceptions,oftendirectly attributabletothedesignofthatparticularstove.Someofthemajorproblemswere thatinallthestovemodelsittookalongertimetocooklargequantitiesoffoodin UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 22 largevessels.Usersfeltthatbigpotsdidnotworkwellwiththesesmallportable stovemodelsbecausetheflamedoesnotspreadtocoverenoughofthepotandthe cookingpotmighttipover.InBangladeshthestaplefoodisrice,anditisconsumed inallthreemealsoftheday.Dependingonthefamilysize,thestoveusersfoundit verydifficulttocooklargequantitiesofriceinthesestovemodels(Figure12).This wasanespeciallylargeobstacleduringthemonthinwhichthestovetrialstook place,asfamiliestendedtocooklargerquantitiesofriceallinthemorningduring thecoolerDecember‐Februaryseason,ratherthanduringmultiplecookingperiods spreadthroughoutthedayasismoretypicaltherestoftheyear.Userswho belongedtosmallfamiliesofuptothreetofourmemberslikedthestovemodels. Stoveuserswereaskedaboutwhetheranythingabouttheimprovedstovewasn’t functioningproperlyduetothedesignofthestove.InthecaseofthePraktistove, themajorcomplaintwasthatthesecondpotwasnoteffectiveforcooking(13/23). Forallstovemodels,especiallyPraktiandGreenway,arecurringcomplaintwasthat thestovesizewastoosmallformosttasks(15/23and14/24).FortheGreenway stoveanothermajorcomplaintwasthatthestovewasnotstable(13/24). WhenuserswerethenaskedaboutproblemscookingontheICS,usersfoundit difficulttochopwoodintosmallpiecesforthesestovetypes;thiswasnoted especiallyfrequentlybyEco‐Chula(16/24)andEnvirofit(10/24)usersandtoa lesserextentGreenway(7/24)andPrakti(8/23).SomeusersofthePraktistove (5/23)complainedtheycouldnotusethesecondpothole(thiswastheonlystove thathadthisissuebecauseitwastheonlystovewithtwopotholes).SomePrakti (3/23)andEcoZoom(5/23)usersreportedthatthefuelchamberwassmall.Afew usersofEco‐ChulaandGreenwayfounditdifficulttoignitethestoveevenafter21 daysofregularuse.OtherproblemsforsomeGreenwaystoveuserswerethatash wouldbuildupquickly(10/24)andfuelwoodkeptfallingoffthetraywhilecooking (4/24).Beyondthesecomplaints,othercomplaintswerecommonacrossallstove types.Differencesbystovetypearehighlightedinthechartthatfollows(Figure12). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 23 Figure12:*Cookingproblemsdenotedwithanasteriskareissuesthatareopportunitiesfor consumerawarenessandeducation,ratherthanchangesthatshouldactuallybemadeto stoves,sinceenlargingthecombustionchamberandincreasingflameheightaredetrimental tostoveperformanceintermsoffuelsavingsandemissionreductions.Rather,consumers canbeeducatedonhowtogetthebestperformanceoutoftheirstovesusingmethodsthat optimizeitsdesign. Afterusingthestoveforthreeweekstheusersprovidedsomesolutionsthatthey perceivewillmakethesestovemodelsbetterandmoreacceptable.Morethan90of the118usersforallstovemodelssaidthatthestovesshouldbelargerinsize.They reportedthatthecombustionchambershouldbelargerforallstovemodelssothat morewoodcanbefedintothestove.SomeGreenwaystoveusers(4/24)suggested thatthestovecouldbemademorestablebymakingthetopplatethickerand sturdiersotobetterbeartheweightofthepotsandvesselsplacedonthem.Some Praktistoveuserswantedmoreheatinthesecondpotmouthandsuggestedplacing thecombustionchamberbetweenfirstandsecondpotsothatbothpotscanbeused UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 24 forcooking(8/24).Asmallpercentageofuserswantedthestovestohavevisible flameswhichwouldreachthepots,particularlyforEnvirofitandGreenway. Althoughsomeofthesuggestionswereconstructiveandwouldrequiresomesimple designchanges,othersuggestionsarebetteraddressedthroughconsumereducation atthepointofsaleandduringaftersalesserviceforthesestovemodels(Figure13). Figures13:*Suggestedchangesdenotedwithanasteriskareissuesthatareopportunitiesfor consumerawarenessandeducation,ratherthanchangesthatshouldactuallybemadetostoves, sinceenlargingthecombustionchamberandincreasingflameheightaredetrimentaltostove performanceintermsoffuelsavingsandemissionreductions.Rather,consumerscanbe educatedonhowtogetthebestperformanceoutoftheirstovesusingmethodsthatoptimizeits design. Inthisstovetrialamajorityoftheuserswereforcedtomodifytheircookinghabitsto accommodatethedesignsofthenewstoves.Insteadofmulti‐taskingduringcooking,59 percentofusershadtositinfrontofthestovefortheentirecookingsession,adding woodpiecesatregularshortintervals.Some31percentofstoveuserssaidtheyhadto plantheircookingandprepareeverythinglikechoppingthevegetablesandcleaningthe daalandriceinadvancebeforestartingtheactualcooking,sincethenewstoves affordedlesstimeformulti‐tasking.Only29percentofuserssaidtheydidnotneedto makeanychangeincookingstyletousethesestovemodels(seechartbelow). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 25 Chart2:ChangesinCookingPattern ChangesinCookingPattern,ifAny, asAdaptedbytheUsersfortheNew Stoves(AllStoves) Sitinfrontofthestovetocook everything Prepareeverythingfirstandthencook Frequency (n=118) % 70 37 59 31 Nochange 34 29 Perceptionsof“WhoistheStoveGoodfor?”and“WhatisitWorth?” Inadditiontoconductingarigorouswillingnesstopayexercise,stoveuserswerealso askedtodescribethekindofpersonthesestovesweregoodfor,aswellastoestimate howmuchthestovewasworth.Thiswasdistinctfromwhethertheywantedtobuythe stove,rathertheirestimateofitsvalue. Theusersreportedthatthestovemodelsweresmallinsize,andoverwhelmingly suggestedthatthesestovesaregoodforsmallfamilies.Tothedescriptionsofsmall families,fewtosomeaddeddifferentotherdescriptions:“smallfamilieswhobuytheir wood,”“wholiveinurbanorperi‐urbanareas,”“whorentorlackspacetoinstallstoves outdoors,”andafewsuggestedtheyarebestforbachelors!Anotherfewuserssaidthat sincethestovesareexpensive,thepeoplewhocanaffordthestoveswouldhavetobe salariedprofessionalpeopleorpeoplewhohaveagoodincome(seechartbelow). Uponcompletionofthestudy,generalcommentsaboutthestovesincludedthatthey weregoodbuttoosmallfordailycookingsincetheaveragefamilysizefortheserural householdswasmorethanfive.Participantsreportedthattheywouldliketousethe presentsmallermodelsinthesummerandrainyseasonwhentheycannotcookoutside. Theynotedthattheyuseonlywoodfuel(gatheredandsavedduringwinter)during thesemonthsandneedtosaveonfuelwood. Participantsrecommendedthatthesestoveswouldbeindemandwithsmallfamilies (57/118)and,toamuchlesserextent,mentionedtheyareappropriateinurbanand semi‐urbanareas(9/118).Becauseofthelackofspaceinurbanareas,users(5/118) suggestedthosefamilieswouldwelcomeportablestovemodelsthatcanbeusedinside theapartment.Someparticipants(9/118)alsonotedthatwoodfuelisalmost exclusivelypurchasednotcollectedinurbanareas,andsincethesestovessavefuel thereshouldbeagooddemandforthesestoves(seechartbelow). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 26 Chart3:PerceptionofPeopleWhoWouldUseTheseNewStoves WhatKindofPeopleWouldUseThis Frequency % (These)NewStove(s)? n=118 Smallfamilies Modernpeople Thriftypeople Poorerpeople Simple,ordinaryfamily Someonepeoplerespect People/familieslivinginurbanorperi‐ urbanareas Smallfamilieswhobuywood Smartpeople Peoplelivinginrentedorlackspace outdoors Professionalpeopleorpeoplewithgood incomes Middleclassfamilies Bachelors 57 52 25 11 23 11 48 44 21 9 19 9 9 9 8 8 8 7 5 4 4 3 3 3 3 3 Studyparticipants“valued”stovesforcertainfeatures,butdramatically“undervalued” the(anticipated)priceofthestove.Many(49/111,or44percent)estimatedthestoveat 0to25percentofanticipatedsalesprice(whichalreadyincludesanassumedcarbon subsidy);another35/111(32percent)estimatedthevaluetobebetween26and50 percentoftheanticipatedsalesprice.Only13/111(12percent)estimatedbetween51 and75percent,and6/111(5percent)between76percentandthesalesprice.Few overestimatedpricingacrossallmodels(Figure14).However,aswillbefurther discussedinthefindingsanddiscussionsection,reportedvalueswerelikelyinfluenced byashared(andperhapsdiscussed)perceptionthatparticipantsshouldbegiventhe stovesasatokenofappreciationforparticipatinginthestudy. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 27 Figure14:Theseproportionsaregeneratedbydividingtheestimatedvaluebytheanticipated salesprice,thuscreatingavaluetocompareacrossstoves,whichrangedinprice. Figure15:Studyparticipants’estimatesofstovepricesaredisplayedasaproportionof anticipatedsalesprice,bystovetype.Stoveswereforthemostpartundervaluedacrossallstove types,withtheexceptionofEcoZoom,whichconsumersthoughtwasworthmorethanother stoves(thusitfellintothehigherratios),apparentlybecauseofitslargersizeandheavier weight;someconsumersmistakenlythoughttheentirestovewasmadeoutofcastiron,which woulddemandahigherprice. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 28 WILLINGNESSTOPAY Twodifferentinnovativewillingnesstopay(WTP)assessments(basedonareviewof regionalandotherIAPWTPmethodsusedtodateanddiscussionswithexperts includingTRActiongrantrecipients)markedthecompletionofthestovetrial.15Final formatsarefoundasAppendixB. Insevenvillages,all105householdsweregiventheopportunitytopurchasethestudy stovesinabargainingexercisethatincludedinstallmentpaymentoptions,andinone villageall15householdsweregiventhestoveasagift,butofferedcashto“sell”it back.Ofthe105householdsofferedthechancetobuytheirstove,12enteredinto negotiations,butonlyonestudyhome(andonenon‐studyhome)eventuallypurchased thestove. Thewillingnesstopayformswereusedonlyinthese12households;therestdidnot wishtoevenbargaingiventhehighstatedvalueofthestove.Theywantedthestove modelstobegiventothemforfreeasatokenofappreciationforhavingparticipatedin thestudyforthreetofourweeks.Someuserssaidtheyhadparticipatedinthestudyto helptheconcernedorganizationstobringinnewstovemodelsintoBangladesh.Tohelp thestudy,theyusedwoodfuel,whichtheyeitherbuyorgatherandkeepforthe summerandrainyseason.Duringthewintermonthstheygenerallyusedryleafy biomassasfuel,whichisavailableforfree,inspeciallydesignedmudstovesthatthey themselvesconstructoutsideintheopencourtyardtosavemoney. Theuserswereveryvocalinstatingthatalthoughtheyknewthecostofthestovevaried from1600–4000Taka,theywantedtobuyitatasubsidizedpricerangingfrom200– 500Taka,dependingonstovemodel.Therewereclearsignsof“collusion”and discussionamongstudyparticipantswithinvillagesandperhapsacrossstudyvillages. Theydidnotthinktheywouldbemakingagooddecisioniftheyboughtthesesmaller stovesatthequotedpricebecausethesestovesalthoughgoodwouldnotreplacethe traditionalstovefortheirdailycookingneeds.Itwouldremainan additional/supplementarystoveforthefamily.Themajoritywerenotwillingtobargain ornegotiate. Belowisadescriptionofthe12householdswhowereinterestedinpurchaseand engagedinthewillingnesstopay“bargain”butdidnotpurchaseastove,alongwiththe onestudyparticipantandonenon‐studyparticipantwhodidpurchasestoves.Inall householdsbothhusbandandwifeparticipatedinthenegotiations,withhusband endingupbeingthemainrespondentforbargaining. 15AfterreviewingallavailableIAPstudiesandamid‐depthreviewofthewillingnesstopayliterature,as wellasafewdiscussionswithresearchers,noneoftheresearcherswereparticularlysatisfiedwith availableWTPassessmentmethodologies.Essentially,mostmethodologiesconsistofASKINGpeopleif theywouldWANTtobuyaconsumeritem,andthenaskingwhatpricetheywouldpay.Themost popular/bestpracticeofengagingparticipantsinan“auction”turnsoutnottobeatrueauction,buta “stepDOWNoffering”betweenparticipantandinterviewer(wouldyoupayX?okaythen,wouldyoupay X–$10?).IntheendtheitemissoldfortheSECONDhighestbid,tothehighestbidder.Onlyonepersonis allowedtobuyastoveintheend.Theconcernwiththisapproachisthat1)itdoesn’ttakeintoaccount theacceptedcustomofbargainingforANYpurchase,wherethepurchaserwouldbeina“losingposition” torevealhowmuchtheyarewillingtopayforanitem;and2)itdoesn’ttakeintoaccounttheimportance offinancingtotriggerandenableapurchase. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 29 Chart4:WillingnesstoPayforICS–Method1 Village WillingnesstoPay—BargainandFinancingOffered DescriptionofThose12InterestedinBuying(2BoughtinEnd) Stove Lowest Acceptable OfferBased onStove Value (BDT) InitialPrice Offeredby Participant (BDT) FinalPrice/Resolution Kewa Prakti 3000 200 Kewa EcoZoom 1600 300 Kewa Greenway 2400 300 EcoZoom 1600 500 250 Finalpricedeclaredbythe husband[notpurchased,as finalofferbelowthreshold] Refusedtobargainbeyond thatpriceevenafterrepeated persuasion[notpurchased] 400 afterlotofpersuasion[not purchased,asfinaloffer belowthreshold] Husbandwasnotreadyto negotiate[notpurchased] SylhetDistrict Kunarchor althoughused Greenwayin study Kunarchor EcoZoom 1600 Tilargaon Prakti 3000 Tilargaon Prakti 3000 5 installments 5 x 750 3000 BarisalDistrict Billobari Prakti 3000 300 Bihangal Gonpara Gonpara EcoZoom Eco‐Chula Greenway 1600 4300 2400 300 600 1200 Gonpara Envirofit 2000 500 Wantedtoparticipatebut backedoffafterhearingthe statedvalueofthestove[not purchased] PURCHASED 3000 PURCHASED Landladyofotherpurchaser 500afternegotiation[not purchased,asfinaloffer belowthreshold] [notpurchased] [notpurchased] Saidunabletopaymoreashe waspoor[notpurchased] Refusedtonegotiatebeyond thatprice[notpurchased] InonevillageinSylhethouseholdswereofferedtheirstudystovesasgifts,thengiven theoptionofsellingbackthestovesatthepricesdetailedbelow.In12ofthe15 householdseveryfamilymemberoptedtoretainthestoves,irrespectiveofthestove model.Inonehouseholdthehusbandsaidthatalthoughhe,hiswife,andsonlikethe Eco‐Chulaandwouldliketokeepittheywerebeingforcedtosellsincehiswifehasa heartproblemandherequiresreadycashforhertreatment.Assuch,threeofthe15 householdstradedtheirstovesforcash,andtheothersturneddownthemoneyinfavor UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 30 ofthestove.ThethreestovesthatwereexchangedforcashweretheGreenway(for 2400Taka),theEco‐Chula(for4300Taka),andtheEnvirofit(for2000Taka). Chart5:WillingnesstoPayPricingScenarios–Methods1&2 Stovemodel Stove Buy‐back Stove Buy‐backoffer, value offer,lowest value lowestsale (US$) saleprice (BDtaka) price (US$) (BDtaka) Prakti 70 38 5000 3000 Greenway 45 29 3300 2400 Envirofit 40 24 3000 2000 Eco‐Chula 70 54 5000 4300 EcoZoom 35 19 2600 1600 The“stovevalue”isbasedontheactualcostWASHpluspaidforthestove(notincluding shippingandhandling),plus$5/stoveforshipping(assumingbulkshippinginafuture marketscenario),plusa10percentmark‐upforanationaldistributer,$4fortransport outofDhaka,and10percentmark‐upforrural/localdistributer(upto$5). The“buy‐backoffer,lowestsalesprice”takesthathighendandsubtractspossible carbonrevenuefromit(assumingafour‐yearlifespanforthePraktistoveandtwo yearsforallothers,and$8/ton/stove/yearforcarbonpricing)toreacharealisticvalue thatthesestovescouldsellforintheBangladeshimarketoncemorewidelypromoted. Ofnote,theselifespansareconservativeestimates;accordingtomanufacturer specifications,expectedlifespansforthesestovemodelscancommonlyreachfiveyears. SUMS Semi‐structuredsurveyinstrumentswerecomplementedbySUMS,temperature‐ sensingdataloggersplacedonallinterventionstoves,alltraditionalstovesinthe controlgroup,andonthetraditionalstovesin51percentoftheinterventionhomesto trackactualstoveuse. WithadditionalfundingfromtheU.S.StateDepartment’sOfficeoftheGlobal PartnershipInitiative,BerkeleyAirMonitoringGrouptrainedagroupof10field workersinkitchenperformancetestprotocolandprocedures.TogetherwithaBerkeley Airsupervisor,thisteamundertookkitchenperformancetestsinallbutfourstudy households,aswellas24controlhouseholds,totrackchangesinfueluse.BerkeleyAir alsooversawlimitedindoorairpollutionmonitoringandpersonalexposure monitoring. SUMS‐measuredusageratesforallinterventionstoveswerebetween2.1(Envirofit) and3.3(Eco‐Chula)usesperdayduringtheKPTmonitoring,withallgroupsincluding thetraditionalstoveintheircookingsystemsbetween1.3and1.9timesperday.These usagepatternsduringKPTmonitoringsuggesttheinterventionstoveswerecommonly usedbythestudyhouseholds,butinallcases,didnotfullydisplacetheuseofthe traditionalstoves.Thefollowingchartshowsthepercentageofcookingtasks performedintheinterventionhomesthathadSUMSonbothinterventionand traditionalstoves,bothduringandaftertheKPT. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 31 Chart6:ProportionofAllRecordedCookingEvents PerformedbytheInterventionStove(bystovegroup) %Cooking %Cooking performedon performedon ICS:DuringKPT ICS:PostKPT EcoZoom(n=9) 65% 34% Prakti(n=11) 72% 43% Eco‐Chula(n=11) 73% 46% Envirofit(n=16) 60% 29% Greenway(n=9) 69% 30% Interestingly,oncethefieldteamsstoppedvisitingthetesthomesdailytotakefuel measurements,allstovegroups,includingthetraditionalstovecontrolhomes,showeda markedreductionintheuseofanystoves,bothinterventionandtraditional.Thelargest declinewasseenintheuseoftheinterventionstoves(Figure16). Stove Usage During and Following the KPT Study Figure16 ThestoveuseratesreportedattheendofeachdayofKPTmonitoringwerecompared totheSUMSdatafromthesameperiod.Cookswithaninterventionstovewerelikelyto under‐reportuseofthetraditionalstovebutreporteduseoftheinterventionstovewith relativeaccuracy(Figure17). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 32 Monitored vs. Reported Stove Usage Figure17 KitchenPerformanceTesting TheKPTwascarriedoutin140households.Afterremovalofinaccurateormissing data,thefinalsamplesizewas134(Barisal:65andSylhet:69households).All householdsineachstovegroupusedwoodastheirmaincookingfuelduringthe monitoringperiod,withasmallnumberofhomesinBarisalreportingusingcrop residue(intheformofdriedleaves)asasecondaryfuel(9percent,n=12).TheKPTdata suggestthatallinterventionstovegroupsexceptoneused16to30percentlessfuelper householdperdaycomparedtothetraditionalstove‐usinghomes.16 16Itisimportanttonotethatthisdoesnotmeanthattheimprovedstovesused16–30percentlesswood thanthetraditionalstoves.Rather,homesusingtheimprovedstovesalongsidetheirtraditionalstoves (whichiswhathappenedinmostoftheinterventionhouseholds)used16–30percentlesswoodthan homesusingonlythetraditionalstoves. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 33 Chart7:MeanDailyFuelConsumptionEstimates(reportedaskgperstandard adult(SA)perdayandbyhousehold(HH)perday.±represents1standard deviation) %savings %savings compared compared Wood Wood Pvalue* (kg/HH/ (kg/SA/ totrad totrad day) day) stove stove Traditionalstove (n=23) 3.09±1.69 ‐ 0.73±0.30 ‐ ‐ EcoZoom(n=22) 2.39±0.77 22.7 0.60±0.19 17.8 0.106 Prakti(n=22) 2.58±1.16 16.5 0.69±0.41 5.5 0.746 Eco‐Chula(n=22) 2.19±0.79 29.1 0.63±0.23 13.7 0.223 Envirofit(n=24) 3.63±1.24 ‐17.4 0.87±0.47 ‐19.2 0.214 Greenway(n=21) 2.32±0.94 24.9 0.62±0.22 15.1 0.217 * Comparing intervention stove with traditional stove for (kg/SA/day value). Equal variances assumed in all cases. Aboxplotofthekgwood/standardadult/daybystovegroupwasexaminedforthe presenceofoutliersthatmighthaveanimpactonthesamplemean.Figure18below identifiesoneoutlier17(denotedascircles)inthePraktistovegroupandtwointhe Envirofitgroup. Box Plot Showing Fuel Consumption by Stove Group (Kg/SA/Day) Figure18 17Outlierisdefinedas1.5timestheinter‐quartilerangefromthethird(75th)quartile. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 34 Althoughthesedatapointswerefoundtobevalid,theirremovalwasexplored,which changesthemeanwoodfuelconsumptionforthePraktistoveto0.63kg/SA/day(SD 0.28n=21).Thisestimateis13.7percentlowerthanthewoodfuelconsumptioninthe traditionalstovehouseholds(versusa5.5percentreductionwhenthedatapointis included).RemovalofthetwooutliersintheEnvirofitstovegroupwouldreducethe fuelconsumptionto0.77kg/SA/day(SD0.34n=22),anincreaseof5.5percent comparedtothetraditionalstoveestimates(versusa19.2percentincreasewhenthe outliersareincluded). Ofnote,itwasexpectedthatallofthesestoveswouldachieveatleasta35percent reductioninfueluse,basedontheirlaboratoryperformance.18Ourresultsdonotshow thepercentreductionthateachstoveachieved,butratherthepercentreductioninfuel useinthehousehold.Giventhatweknowthatthehouseholdswereusingthe interventionstovesandtraditionalstovesinparallel,wecannotsaywhetherthe interventionstoveswereperformingasexpected,intermsofefficiency,inthefield.We doknowthattheyweren’tmeetingcooks’needs,basedonthisparalleluse.Theone exceptionistheEnvirofitstovegroup,whichwasfoundtouseMOREfuelthanthe traditionalstovegroup.Basedonthisstove’sperformanceinthelaboratory,itislikely thatthestudystoveswereinstalledorusedincorrectly,whichhighlightsthegrave importanceofpropertrainingforbothstoveinstallersandstoveusers. Itisalsopossiblethatwoodsavingsfortheimprovedstoveswasactuallyhigherthan thedatasuggestduetounderreportedleaflitteruse,asfurtherexploredinthe discussionsection. Inaverylimitedsnapshotofindoorairpollution,alloftheinterventionstoveswere seentoreducekitchenconcentrationsofcarbonmonoxideandparticulates,although nottothehealth‐protectivelevelofWHOorEnvironmentalProtectionAgency guidelines.Thepilotmeasurementsof24‐hourexposuretocarbonmonoxiderevealed lowexposurelevelsthatwerenothealththreatening,eveninhomeswithtraditional stoves. ThekitchenconcentrationsofPM2.5andCOarereportedinthechartbelow.This exploratorydatashouldbeseenonlyasanindicativepilot,however,sincethereisonly onehouseholdperstovetype(twointhetraditionalstovegroup).Withoutalarger samplesize,thecomparisonofhouseholdairpollutionlevelscanbemisleading,since manyofthefactorsthataffectpollutionlevelsvaryfromhometohome.Factorsinclude ventilationrates,thesizeandtypeofkitchen,themixofstovesandfuelsused,the numberofpeoplecookedfor,lighting,andotherindoorsourcesofpollution,suchas incenseandcigarettes. 18The2012ISOInternationalWorkshopAgreementforcookstoveperformanceprovidesasystemfor categorizingstovesbasedonseveralperformancemetrics,includingtwometricsrelatedtoefficiency, fromtier0representingtraditionalstovestotier4representingaspirationalgastechnologies.TheIWA tiersonlyprovidecomparativeclassificationforstovesbasedonlabtests.Allofthestovesselectedfor thisstudyhadachievedatier2orhigherratingfortheirefficiencymetricsinthelaboratory. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 35 Chart8:Mean24‐hourAirPollutantConcentrationsintheKitchen PM2.5 CO (ppm) (g/m3) Traditionalstove HH1 11,017 31.5 Traditionalstove HH2 2,737 14.1 EcoZoom 1,744 2.8 Prakti 626 9.1 Eco‐Chula 2,587 7.8 Envirofit 1,343 0.9 Greenway 1,472 3.2 UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 36 DISCUSSION LimitationsoftheStudy Ideally,astovetrialwouldbelongenoughforuserstotryoutastoveforseveral months,ratherthanseveralweeks,sinceitcantakethatlongtogetusedtoanew cookingapparatusandanewstyleofcooking,andusersmaynotsettleintonewuse patternsforanumberofmonths.Givenbudgetandtimingconstraints,wewerenot abletoextendthetrialbeyondthreeweeks. Forthecurrentstudy,WASHplusselectedfivepromisingimprovedstovemodelsbased ontheirlaboratoryperformancetestingresultsandtheiracceptanceelsewhereinthe regionandbeyond.Wewerenotabletoincludeinthestudythetrulyaspirational BioLiteHomeStove,whichmayhavebeenverypopularinBangladesh,givencellphone penetrationratesandthestove’sabilitytorechargecellphones.TheBioLiteisnowback inproduction,andwerecommenditsinclusioninafuturestovetrial. Inaddition,giventhemixedreceptionoftheimprovedstovestrialedinthisstudy,and clearunwillingnesstopayfortheimprovedstoves,WASHplusrecommendsthatthese improvedstovesbecomparedwithBondhuChulamodelstoassessrelativepreferences andperformance,sinceourpolicy‐makingandprogramimplementingaudiencemay interpretfromthefindingsofthisreportthattheyshouldcontinuetopromoteBondu Chulastovesgoingforward,despitetheirmediocrefieldperformance. Furthermore,WASHplusrecommendsthatlargerandhigherfirepowertwo‐potstoves betrialedinBangladesh.Althoughwedidincludeatwo‐potstoveinthetrial,users complainedthatthesecondburnerdidnotburnhotenoughtoboilwaterorcookrice. Becauseofdependenceonfreeagrofuels,trialingofaricehuskand/ormixedfuelstove issuggested. Lastly,whilethestudywasdesignedtogenerallyapplytoallwood‐burningstoveusers, theresultsofthisstudyintwosmalldistrictsofBangladeshcannotnecessarilybe extrapolatedtotheentirecountry;furthertrialsshouldbeundertakeninotherpartsof thecountrytoaddmoredatapoints. FuelUse/Seasonality Overall,studyparticipantsfeltthattheimprovedstovestrialedwerenotbigenough(in termsofbothphysicalsizeandfirepower)tocookthemealsneeded.Thiswasinpart becauseduringtheseasoninwhichthestudytookplace,whentheweatherisrelatively coolerandfoodthereforekeepslonger,householdsprefertocookriceforthewholeday allatonceinthemorning,ratherthanateachmealtime,asiscustomaryduringtherest oftheyear.Noneofthestudystovesweredesignedtocook1.5kgofriceatonetime anddidnotmeetusersatisfactionforthattask.Assuch,mosthouseholdsendedup usingthestudystovesforsidedishes,whilecontinuingtocookriceintheirtraditional stoves. Duringthestudyperiod,householdswerealsoaccustomedtosupplementingtheir woodusewithfreegatheredleaflitterforfuel,enablingthemtosaveupfuelwoodfor thesummerrainyseasonduringApril–August/September,whendrywoodor agrowasteishardertocomeby.Soalthoughmoststudyparticipantsreportedthatthe improvedstovesusedlesswoodthentheirtraditionalstoves,theywouldhave UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 37 preferredtobeusingleaflitter,andinfactdidsointheirtraditionalstoves.Theability toburnleaflitterintraditionalstovesmayhavebeenasecondarycontributingfactorto highertraditionalstoveusageandlowerimprovedstoveacceptance,preference,and usageduringthestudyperiod. Weonlydiscoveredduringthecourseofthestudythatmanyhouseholdsbuiltspecial leaf‐burningstovesforuseduringDecember–February.Thesestoveswerebuiltaway fromthehousesinanopencourtyardand/orsemi‐enclosedspacebecauseofthethick smokethatburningleavescancreate.Inaddition,resultsfromtheDay3andDay21 qualitativesurveyssuggestthatleaveswereusedextensivelyforcookingfuelduringthe timetheKPTswereconducted.Thiscouldhavepotentiallyinfluencedtheextentand natureofwoodfuelconsumptioninboththecontrolandinterventionstovehouseholds. Thatsaid,theKPTteamdidnotseemanyhousesusingleaves.Theteamweighedthe leaveswheneverthehouseholdreportedusingthem,whetherusedintheiroutside stoveorinthetraditionalstoveintheirhouse.Some12ofthe134totalhouseholdshad leavesweighedduringtheKPT,andall12ofthesehouseholdswereinBarisal.Thisfact isinlinewiththefieldteamreportsthatleavesareusedasacookingfuelinadditionto woodinBarisalduetotheabundanceoftreesthere,whileinSylhet,wheretreesare lessabundant,leafuseislesscommon.Onlyoneofthese12householdswasacontrol household. Itispossiblethatsomeunreported,andthereforeunmeasured,leafusetookplace duringtheKPT.TheKPTteamdidnothaveanystrongevidencetoindicatethatthis occurred,orthatitoccurredmoreforleavesthanforwood(e.g.,smallsticksandtwigs). Alsothis“leakage”inthemeasurementofleaflitterislikelytohavehadasimilarimpact acrossallstovegroups,includingthecontrolhouseholds,sothatanybiasisspreadout acrossthestudypopulation. Thereisalsothepossibilitythattheprocessofmonitoringinfluencedthewaythe householdusedtheirstovesandfuels.Ifthehouseholdsperceivedthemainfocusofthe KPTtobewoodfuel(eventhoughtheyhadbeenaskedtoshowallfuelstobeweighed), theycouldhavealteredtheirhabitstousemorewoodandlessleavesfortheperiodof theKPT.TheSUMSdatasupportthishypothesisinthattherewasareductioninstove use(includingbothtraditionalandimprovedstoves)inallhouseholdsaftertheendof theKPTmonitoring.Thissuggeststhattheymayhavemovedfromtheimprovedand traditionalwoodburningstoves,whichhadSUMSunitsplacedonthem,totheleaf burningstove,whichwasnotmonitored(duetofearstheymightbestolenasthestove waslocatedoutside).Theextenttowhichleafusereduceswooduseisnotclear. AsdemonstratedinFigure8,thetwodistrictshaddifferentstovepreferences.InSylhet householdsoftenhavechimneyhoodsunderwhichtheyusetheirtraditionalstovesin kitchensattachedtothemainhousehold.Becausetheywereaccustomedtocooking indoorswithoutheavysmokeemissions,thePraktistovewasthebestmatchforthem (asithasachimney,socanbeusedinsidewithverylittleindoorsmoke).These householdsthoughttheotherstovestoosmoky,especiallyduringthelightingprocess. InBarisalhouseholdsusuallycookoutsideinsemi‐enclosedspaces,orseparaterooms, ratherthaninthemainhouse/livingspace.SinceitrainsalotinBarisal,andthey’re accustomedtocookingoutofthelivingarea,theyliketheportabilityoftheEco‐Chula. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 38 OnesurprisingfindingfromthestudywasthedramaticdecreaseinacceptanceofALL theimprovedstovesbetweentheDay3andDay21surveys.Thiswasespecially pronouncedfortheEco‐Chulastove.Ourreportingindicatedthatpeopleinitiallyliked theEco‐Chulabecauseitwasportableandcleanburningwithlittlesmoke(especially valuableinBarisalwherepeoplecookinsemi‐enclosedareas),butthatovertimethey grewtoresenthavingtochopwoodintosmallpieces,asrequiredbythestove,and havingtositbythestovecontinuouslyaddingwoodpieces,ratherthanbeingableto multi‐taskastheywereaccustomedtodoingwiththeirtraditionalstove. WillingnesstoPay Aninitialinterpretationofthewillingnesstopayfindingssuggeststhatwhen acquisitionbarriersareremoved(asmodeledinthesecondWTP“buy‐back”scenario, wherehouseholdswere“given”thestoveandthenofferedasumofmoneyto“buyit back”),householdsvaluedthestoveshighly.Priceswereidenticalinbothcases;the lowestpricetheteamwouldacceptforsellingthestoveinscenariooneequaledthe offeredpriceforwhichtheteamwouldbuybackthestoveinscenariotwo,asperthe tablefoundintheWTPfindingssection. Peoplesawbenefitsandpositiveattributestothestoves.Some,butnotamajority, preferredtheICStotraditionalstoves.Buteveryoneunderestimatedthemonetary valueofthestove,andfewwerewillingtopayanythingclosetomarketvalueforthe stove,evenwhenofferedinstallmentoptions(thatincludedinterestof20percentover fiveinstallmentpayments).Thiswassurprising,astheauthorshypothesizedthat financeoptionsnotoftenavailableforstoveswouldincreasetheirappealand acquisition. Accordingtothestoveusers,theylikethestovesandwouldhavelikedtokeepthemif givenforfreeoratanominalcost.Improvedstoveswouldnotreplacetraditional stoves,rathercomplementtheiruseundervariousconditions.Householdersrealized thatthesemetalstovesareexpensive,buttheywerenotreadytobuythematmarket price.Thevariousreasonsputforwardbythemwere,asfollows: a. Thestovemodelissmallandcannotcompletelyreplacetheprimarystove.Itwill beasupplementarystovethatwillbeveryusefulinthesummerandrainy seasonwhenwoodistheonlyfuelandcookingneedstobedoneindoors. b. Theyhadparticipatedinthestudy,sothestoveshouldbegiventothemata nominalpriceorfree. c. Theycouldnotriskpayingsomuchmoneyforanexperimentalmodelsinceafter thestudytherewillbenoaftersalesservice. d. Theydonotwanttobuythestovesoninstallments(oratleastontheinstallment planoffered)sincetheydidpaymentcalculationsintheirheadsandrealized theywouldenduppayingmuchmoreforthestoveonceinterestand/orservice feefortheloanwasincorporated. Fundamentally,studyparticipantsviewedtheWASHplusstudyfieldteamasNGOstaff, andinruralBangladeshthereisastrongculture/backgroundofNGOsgivingawayorat leastsubsidizinggoodsandservices.Assuch,studyparticipantsstronglyfeltthatthey shouldbegiventheimprovedstovesfreeorataheavilydiscountedrate.Thiswas especiallytrueincaseswheretheyfelttheimprovedstovewouldonlybeusedfor specifictasks,andwasnotatotalcookingsolution. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 39 Oursecondwillingnesstopayassessment(thebuy‐backexercise),however, demonstratedthatconsumersDIDtremendouslyvaluetheimprovedstoves,oncethey ownedthem.Giventhelowpurchaserateofthestoves,theteamwassurprisedtofind thatsomanyfamiliesoptedtokeeptheirgiftedstoves,ratherthanexchangingthemfor cash.Thisleadtheteamtoobservethattheparticipantsvaluedthestoveandpreferred itoveritscashequivalentwhentheydidnothavetomakesacrificestotheirhousehold economytokeepitandwhentheydidnothavetocomeupwithfundsfromwhatwas analreadytighthouseholdbudgetinmostcases. Ofnote,participationinawomen’sgrouphadaslightbutnotsignificantpositive correlationwithexpressedinterestinpurchasingastove(independentofwhetherthey ultimatelydidpurchaseastove).Almosthalf(55/120)oftheparticipantsbelongto somesortofwomen’sgroup(suchassavingscooperatives).Ofthiswomen’sgroup subset,60percentexpressedinterestinpurchasingastove,comparedto55.4percent ofthe65womenwhodidnotbelongtoawomen’sgroup.Withsuchasmallsample size,it’sverydifficulttosaywhetherwomen’sgroupparticipationhadanyreal influenceonstovepurchasedecisions.Thesewomen’sgroupsarestillbeingconsidered asapotential“vehicle”forpromotionanddistributionofstoves. Thebaselinesurveyalsoaskedwhetherrespondentswereabletoindependentlymake thedecisionwhetherornottopurchaseastove.Thegraphbelowshowstheresultsby agebrackets.Womenparticipantswithinthe16–25agebracketwereprobablynewly marriedorunmarrieddaughterswhodidnotyethaveauthoritytomakedecisionsfor thefamily.Thegraphshowsagradualriseindecisionmakingpowersasageincreases andthenaslightdipwhentheolderwomenlikelybegintohandoverhousehold responsibilitiestothedaughter‐in‐law(Figure19). Outof120studyparticipants,113answeredthequestion“Areyouthepersonthat wouldmakethedecisiontopurchase[theimprovedstove]?”Outof31women respondentswithinthe16–25agebracket,onlyaboutaquartersaidyes.Outof38 respondentswithinthe26–35agebracket,themajoritysaidyes.Outof26respondents withinthe36–45agebracket,almostallsaidyes.Outof14respondentswithinthe46– 55agebracket,mostsaidyes.Outoffourrespondentswithinthe56–65agebracket, mostallconfirmedtheywereabletoindependentlymakethedecisionwhetherornot topurchaseastove(Figure19). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 40 Percentage of Women Respondents Reporting Independent Decision Making on Household Purchases, by Age Group n=31 n=38 n=26 n=15 n=4 Figure19 CONCLUSIONSANDNEXTSTEPS Astheevidencebaselinkingimprovedcookstoveswithimprovedhealthandenergy impactsgrows,sodoesattentiononhowbesttoinfluencehouseholduptakeand consistentandcorrectuseofstoves.Appropriately,attentionfocusesonhowto improvestovesandmakethemmoreaffordableandappealingtotheneediest consumers.Importantworkhasstarted,includinginSouthAsia,toidentifythe“drivers” ofcookstoveadoption. UnderPhase2ofWASHplusactivities,WASHpluswilldevelopagenericmarketingand behaviorchangestrategy;suggestalimitednumberofevidence‐basedapproachesto increasetheuptakeofstoves;concepttestkeyelementsoftheseapproaches;and developpractical“how‐to”toolstocontributetothegoalsandresultsofUSAIDenergy andhealthobjectivesinBangladesh.ThiswilldrawonlessonslearnedinBangladesh andothercountriesintheSouthAsiaregioninbehaviorchange,demandcreation,and marketingofsanitation,watertreatmentproducts,andcookstoves. Amarketingstrategyaddresseswhatisclassicallyreferredtoasthe4Psofmarketing— product,place,price,andpromotion—tosuggestavibrant“marketingmix”ofelements thatwillmakeimprovedcookstovesappealingandaffordabletothemostvulnerable Bangladeshimarket.Tohighlightthewayforwardandhowthesefindingswillbe applied,we“preview”someapplicationsinthefollowparagraphs.Thestudyhasshed lightonsomeessentialchangestoallfivestovesbeforetheyareappealingenoughto consumersforthemtoopentheirpursestopurchasethem,andbeforetheyareableto usethemconsistentlyandcorrectly. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 41 Thestovemanyconsumers“want”islargeandstable,yet portable,withamodern,well‐madedesign.Itcookslarge volumesoffoodandhastwoactiveburners.Flamesarehotand leaptotouchthepots,butdonotmakethemblack.Thestove canusemultiplefuels,whichcanbefedinrelativelyunprocessed. Woodinparticularcanbestuffedinlargepieces,andlefttofeed almostautomatically. Thestovedescribedabovewouldbeconsideredthe“ideal”formanyinthestudy,but notwhatiscurrentlyavailablenornecessarilywhatweareaimingfor.Someofthe criteriaarecontradictory(leapingflamesandcleanpots),thermo‐dynamically impossible,undesirablefromafuel‐efficiencystandpoint,andfarfromwhatiscurrently availableinthemarket.Thefivestovestestedbyconsumersoverthethree‐weektrial periodmetsomeofthedesiredattributesdescribed,butusersexpressedmany problemswiththecurrentICSmodels.Someoftheproblemsandsuggestedchangescan beaddressedbymanufacturerswithoutmucheffortor“R&D”(researchand development),suchasstabilizingthestoveand/orenlargingtheburnerto accommodatelargerpots,oraddinganashtrytocatchburntashes.However,other problemsandsuggestedchangesrevealconsumerpreferencebutarenotrecommended changes,becausetheywillclearlyaffecttheefficiencyandemissionsofthestoves.This doesnotmeantheyshouldbedismissed;however,theyclearlyindicatearangeof educationandinformationthatshouldbedeliveredtoconsumersthroughpointof purchasesalesmaterialsandinteractionwithdistributorsandsalespeople,in promotionalmaterial,andthroughhealthorotheroutreachactivities.Addressingsuch issueswillbeessentialforconsistentandcorrectuseofICS,forconsumersatisfaction, andrelatedword‐of‐mouthrecommendations. Understandingthepreferenceandobstaclestopurchaseandconsistentandcorrectuse ofstovesfeedsdirectlyintopromotionstrategies,aswell.Althoughthestudydidnot revealmuchaboutthedriversofstoveuptake(becausethestoveswerenotparticularly wellreceived),whentakenincontextwithwhatisalreadyknownaboutdriversof adoption19wehaveidentifiedkeyissuesaroundseasonalityofcookingpatternsandof freefuelavailabilitysuchasleaves;ofthevisualappealofthemetalstovesas“well made,nicelooking,andmodern”;andanumberofotherfeaturesthatwerelikedor dislikedandcanserveasthefoundationofpromotionalappeals. Thisstudyhasalsoidentifiedconsumergroupsmostlikelytobeinterestedand empoweredtopurchaseimprovedcookstoves,andpromotionalstrategiesshouldtarget thesepotentialearlyadopters:smallfamilies,especiallypoorbutnotdestituteperi‐ urbanfamilies,headedby30‐to55‐year‐oldwomen. Thestudyhasalsorevealedthelowwillingnesstopayforstoves(price),atleastfor currentmodels.Financingoptionswereexploredbutinconclusivebecauseconsumers werenotparticularlyinterestedinbuyingsucha(relatively)highpriceditemthat didn’tdeliverdesiredbenefits.Thefewinterestedinbuyingvaluedthestoveshigher thantheywerewillingtopay,expectingsomesortofsubsidyfromtheNGOsbringing themtotestformarket.Overalltheyrejectedinstallmentswithanysignificantinterest orloanservicecostsattachedtotheloans. 19 LewisandPattanayak.2012.EnvironHealthPerspectives. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 42 Placereferstotheplaceofsalesanddistribution.AgainthestudyshowsthatNGOsmay haveanunintendedeffectonpoorhouseholds’willingnesstopay.Althoughconsumers inthisstudytrustedNGOs,theyputtheminacategoryof“do‐goodersforthepeople” andnotsalespersons.Inthemindoftheparticipantsofthisstudy,NGOsgivethings away;theydonotfinanceorsellthem. Itispredictablethatallresearchpresentationsendwiththecallformoreresearch,and thisstudyisnodifferent,sinceitgeneratesanothersetofquestionsandareasto investigate.WASHplusoffersthefindingsofthisfinalreporttoarangeofstakeholders inBangladesh,includingUSAID’sCatalyzingCleanEnergyforBangladeshprojectand planstodiscussthefindingsinvariousforumswiththehopesofapplyinglessonsand deepeninglearning.Andwhilesomestakeholderstakestockofthesefindingsandother inputstodate,andmoveforwardwithevidence‐basedinterventions,otherscanfurther theappliedresearchagendainacoordinated,paralleltracktoadvanceoursystematic understandingofthemarketdriversandconsumercontextthatwillopentheimproved cookstovemarketinBangladeshandsupportuptakeanduse. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 43 AnnexA SelectionCriteria PartnerNGOSelectionCriteria - TheNGOmustworkinoneofthethreedivisionswherewoodismostprominently usedasaprimaryfuelsourceforcooking(Sylhetdivision,Chittagongdivision, Barisaldivision,datafrom2011DHSsurvey) - TheNGOmusthaveanofficeoron‐the‐groundstaffinoneofthethreedivisions wherewoodismostprominentlyusedasaprimaryfuelsourceforcooking - NGOmusthavepreviousexperiencewithworkingatthehouseholdlevelandgood communityrelationships. CommunitySelectionCriteria - Thevillagesmustbelocatedinoneofthethreedivisionswherewoodismost prominentlyusedasaprimaryfuelsource - Mustbewithingeographicrangeofpartnerorganization - MustbeaccessiblebyroadinOct/Nov - Atleastoneofthevillageschosenmustnothavehadanyformerstoveinterventions. AtleastoneofthevillageschosenmusthavehadaBCSIR/bondhuchulha interventioninthepast - Villageswillbeselectedreflectingthereligiousmake‐upofBangladesh(primarily MuslimwithsomeHindu) HouseholdSelectionCriteria - Primarycookingfuelmustbewood - Musthaveatleastfourpeopleinthehousehold(averageHHsizeinBangladesh= 4.4people)w/childunder5 - Themajorityofthehouseholdsselectedshouldhavenopriorexperiencewithor ownershipofICS;approximately10percentofthetotalsamplewillbepurposively selectedforhavingusedanICSpreviously,forpurposesofcomparison.Note:We couldnotfindbondhuchulaorotherICSprevioususerstorecruit. - Iswillingtoparticipateintrials CookstoveSelectionCriteria - FollowthecriteriaoftheInternationalStandardsOrganization(ISO)International WorkshoponCleanandEfficientCookstovesInternationalWorkshopAgreement (ISO–IWA)—theinternationallyagreeduponcookstovestandardsandprotocols: http://pciaonline.org/files/ISO‐IWA‐Cookstoves.pdf - ThestovesmustmeeteithertheTIER2orTIER3requirementsinISO‐IWA - Maybeeitherportablestovesthatmaybemetalandcapableofcookingmealsforat least4‐6personsorfixedstoveswithchimneysthatareeasytoinstall(maybein 2/3piecesforeasycleaning.) - Woodstovesbutmayalsobemulti‐fuel UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 44 AnnexB Allsurveyinstrumentsandquestionnairesavailableonrequestandinfullreport. COST/WILLINGNESS TO PAY SECTION House # Village # Interviewer: Unique ID# ______________ Select the ROW of the stove being used by your respondent. Begin by repeating that they have the opportunity to buy the stove, but are under no obligation at all. Then say: 1. This stove is worth [insert the value in column A] 2. But because you’ve participated in the study, and because there is only limited servicing available on the stove at this point, we can offer it to you for ________ [insert the value in column labeled B] 3. Would you like to buy the stove? Record in column C [check X if yes, make – if no and proceed if no] 4. We can offer installment payments if easier. Are you interested in the stove if you could buy it for [say the amount in column D] __________ RECORD response in column E [check X if yes, make – if no and proceed if no] 5. You know, here in Barisol/Sylhet, we never buy for the asking price, of course we bargain. So please, I invite you to bargain with me and tell me what you are wanting to pay. 6. Note amount in column F, then accept if above the minimum, or bargain using columns G and H. 7. Note if they accept that price in column I. 8. Give last chance to counter-bargain. Note in J. 9. If still no, go back to the thank you and close the questionnaire. 10. If yes, make the financing/payment arrangement. A B C D E STOVE TYPE (BDT) (BDT) 2. 1. A c c e p t? Value . Offering price 2. 2. A c c e p t? 5x1200 5600 Stove 1: Prakti 5000 Offer payments (calculate at 20% interest) F G H I J K L Your counter offer 2.3. 2.4. They agree They make final offer? Agree to anything this amount or above (note) (BDT) 2.7. They request installment payments for your counter offer? Note and accept if above min Invite bargaining. IF they offer … Note below the price they offer (circle which) Offered price (BDT) (BDT) IF NO, PUT ‘X’ (BDT) 4000 4500 3500 4000 3000 Or UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 45 3700 Stove 2: 3300 5x800 Greenway 3300 Stove 3: 3000 5x700 Envirofit Stove 4: Eco‐Chula 5600 2900 Stove 5: EcoZoom A 5000 2600 B 5x 1200 5x 600 C D E F 3000 okay 5x750 2500 3000 2200 2600 Or 2000 2500 5x600 2500 2800 2200 2500 Or 2000 okay 5x500 4500 5000 4000 4500 Or 3500 okay 5x1050 2000 2500 1800 2100 Or 1500 1600 5x400 G H I J 2400 2000 4300 1600 K Interviewer: House # Village # Unique ID# ______________ Before beginning, please find the row that corresponds to the stove given to the respondent. Then say: 1. We thank you for your participation in this survey, and as part of our thank you, we’re giving you this stove. It’s actually valued at [pick from column B] _________ A B Value C Buy Back* Prakti Greenway Envirofit Eco‐Chula EcoZoom 5000 3300 3000 5000 2600 3000 2400 2000 4300 1600 Buy back value considers potential but realistic carbon credit subsidy in pricing. 2. Note any reaction. Wait a little bit, like one minute, before offering the buy back. __________________________________________________________________ UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 46 L __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ 3. Now say: As an alternative, if you don’t want to keep the stove, we can buy it back from you and give you cash. The amount is a bit lower because the stove is now used of course, so it’s not worth as much. It’s completely your choice. Would you prefer the stove, or XX [select the corresponding amount from column C]. Note choice, and any reaction. [ ] Chooses stove [ ] Chooses cash Reactions: [ ] Asks for a different stove [ ] Tries to demand full pricing [ ] Other __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 47 AnnexC ATTRIBUTES NAMED BY ECOZOOM USERS WHO PREFERRED ICS OVER TRADITIONAL STOVE: When comparing EcoZoom to their traditional stove, a majority mentioned it uses less fuel, over half said it emits less smoke and they appreciate its portability, and some said it looks nice. PREFERENCE RATES: Just under half (9/19) preferred the EcoZoom to their traditional stove after three days; this slipped to 8/19 after three weeks. Of note, the EcoZoom and the Prakti had the smallest decrease in preference rates out of the five stoves. PROBLEMS: Whether they preferred the EcoZoom to their traditional stove or not, many experienced some problems with the stove. Users were most bothered by the difficulty of cooking large quantities of food in bigger pots on the stove. Specifically, 15/23 said it takes longer to cook (on ICS than traditional stoves) with large vessels and large amounts of food. Ash buildup was a big problem for EcoZoom users (9/23). Less often than with other ICSs, some users (8/23) said that big pots cannot be used as the flame does not spread. Related to this same issue, a few (4/23) also said they had problems cooking rice in large quantities. Lastly, some (5/23) mentioned problems of wood slipping out due to the slant of the opening. Just a few users found chopping wood into small pieces (3/23) and the small fuel chamber (4/23) to be a problem. SUGGESTED IMPROVEMENTS: The majority (17/23) said the stove should be larger to accommodate bigger pots and bigger families. They suggested addressing wood falling out and not self‐feeding; specifically, they suggested the place for entering the wood in the stove should be slanting inwards to prevent the wood pieces from falling out of the chamber (10/23), and also an ash tray to make it easier to remove the ash (4/23). As with other stoves, users wanted to have a larger combustion chamber to add wider and bigger wood (16/23). A few said the flame should reach the vessel bottom and spread (4/23). These final suggestions fall into the category of suggestions that will be taken into account and addressed through sales and education efforts, but not implemented because it would diminish the effectiveness of the stove. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 48 ATTRIBUTES NAMED BY PRAKTI USERS WHO PREFERRED ICS OVER TRADITIONAL STOVE: Everyone commented that the Prakti stove emits less smoke, and a majority also mentioned that it leaves the house cleaner. Half said it looks nice and just under half said it uses less fuel. PREFERENCE RATES: At three days, just over half of those trying the Prakti said they preferred the stove compared to their traditional stove. After three weeks, this slipped slightly to just under half (10/21) of the users. PROBLEMS: Whether they preferred the Prakti to their traditional stove or not, many experienced some problems with the stove. Users were most bothered by the difficulties in cooking large quantities of food in bigger pots on the stove. Specifically 17/23 said it takes longer to cook (on ICS than traditional stoves) with large vessels and large amounts of food and that big pots cannot be used as the flame does not spread (15/23). Related to this same issue, some (7/23) specifically addressed problems cooking rice in large quantities. Users of the Prakti stove complained that they could not use the second pot for cooking (5/23), and also that they needed to chop the wood (5/23) and could not use large wood pieces. Some mentioned problems of ash buildup (6/23) and wood pieces slipping out (6/23) due to the slant of the opening. Lastly, some (3/23) complained that the fuel chamber was too small and that they wanted to add more wood than the existing chamber allowed. SUGGESTED IMPROVEMENTS: Most users (18/23) said the stove should be larger to accommodate the cooking needs of big families. As mentioned above as a problem, many (15/23) wanted the chamber to be bigger/wider to allow for larger pieces of wood (this suggestion falls into the category of suggestions that will be taken into account but not implemented because it would diminish the efficiency of the stove). Many suggested addressing the problem of wood “falling out” of the entry; specifically, they wanted a slanted entry to hold the wood and have it “self‐feed” (10/23). Many had suggestions about changing the stove to make the second pot more functional. Related to this, some suggested that the combustion chamber should be between the first and second pot so that both pots can be used for cooking, and an equal number said that the second pot should have more heat for cooking (8/23). A few suggested adding an ash tray to make it easier to remove the ash (2/23). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 49 ATTRIBUTES NAMED BY GREENWAY USERS WHO PREFERRED ICS OVER TRADITIONAL STOVE: Regarding the Greenway, a majority commented that less fuel was needed, that it looks nice, and half said they liked the portability. Some, but not a majority, mentioned that it emits less smoke. PREFERENCE RATES: Just under half (10/21) preferred the Greenway to their traditional stove after three days, and this fell slightly after three weeks to 7/21. PROBLEMS: Whether they preferred the Greenway to their traditional stove or not, many experienced some problems with the stove. Users were most bothered by the difficulties in cooking large quantities of food in bigger pots on the stove, more than with all other stoves. Specifically, 19/24 said it takes longer to cook (on ICS than traditional stoves) with large vessels and large amounts of food, and almost everyone complained that big pots cannot be used as the flame does not spread (22/24). Almost half (10/24) mentioned problems of ash buildup (most probably due to overfeeding), more than any other stove. The most critical complaint, not as much for user satisfaction as for safety concerns, was the large number (9/24) (far more than any other stove) saying the stove was not stable when stirring pots, requiring pots to be held when stirring to avoid the pot falling from the burner. Some (3/24) complained that wood or embers fall off the tray, and 6/24 users found it difficult to chop the wood into small pieces and complained that they could not use large pieces of wood. A small group of users (2/24) said that pots become black. SUGGESTED IMPROVEMENTS: More than any other stove, the vast majority (21/24) said the stove should be larger to accommodate bigger pots and bigger families. They suggested addressing the problem of wood pieces falling out of the chamber by slanting the place for introducing wood into the stove (13/24). As with the other stoves, many (16/24) wanted the chamber to be bigger/wider to allow for larger pieces of wood (this suggestion falls into the category of suggestions that will be taken into account and addressed through sales and/or education efforts, but not implemented because it would diminish the efficiency of the stove). A few (4/24) suggested adding an ash tray to make it easier to remove the ash, and a few also said the flame should reach the vessel bottom and spread (5/24). A few strongly suggested dealing with the stability issue by making the plate with “stands” on top thicker to prevent vessels from sliding and tipping over (4/24). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 50 ATTRIBUTES NAMED BY ECO‐CHULA USERS WHO PREFERRED ICS OVER TRADITIONAL STOVE: The popular Eco‐Chula was preferred over the traditional stove because it uses less wood, emits less smoke, and looks nice. Over half also mentioned the house was cleaner than when using the traditional stove, and that it cooks food quickly. PREFERENCE RATES: Many (16/20) preferred the Eco‐Chula to their traditional stove after three days, and although it was the most popular of all the stoves, it fell dramatically in preference after three weeks, to 10/20. PROBLEMS: Whether they preferred the Eco‐Chula to their traditional stove or not, many experienced some problems with the stove. Many Eco‐Chula users (16/24) found chopping the wood into small pieces very difficult, and 3/24 users found it difficult to ignite the stove, even after using it for 21 days. Still an issue but less so than with other stoves, users were bothered by the difficulties in cooking large quantities of food in bigger pots. Specifically, 11/24 said it takes longer to cook (on ICS than traditional stoves) with large vessels and large amounts of food, and some said that big pots cannot be used as the flame does not spread (8/24), but again less than with other ICS. Unlike other ICS, few other problems were mentioned. SUGGESTED IMPROVEMENTS: As with other stoves, the vast majority (20/24) said the stove should be larger to accommodate bigger pots and bigger families. Related to the cooking capacity, many (15/24) wanted the fuel chamber to be bigger/wider to accommodate more and bigger wood, something that needs to be addressed but not by making the chamber bigger (which would negatively affect the stove’s efficiency). Less than other stove users, only a few suggested the opening for entering the wood in the stove be changed (slanted) to prevent the wood pieces from falling out of the chamber (4/24), and ash and flame size were not particularly problematic with the Eco‐Chula. UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 51 ATTRIBUTES NAMED BY ENVIROFIT USERS WHO PREFERRED ICS OVER TRADITIONAL STOVE: More than half of users said the Envirofit stove uses less fuel, looks nice and keeps the house cleaner. Some, but not a majority, mentioned that it emits less smoke and is well manufactured. PREFERENCE RATES: More than half (11/20) preferred the Envirofit to their traditional stove after three days, but this dropped to less than half after three weeks, to 6/20. PROBLEMS: Whether they preferred the Envirofit to their traditional stove or not, many experienced some problems with the stove. Users were most bothered by the difficulties in cooking large quantities on the stove. Specifically, 16/24 said it takes longer to cook (on ICS than traditional stoves) with large vessels and large amounts of food, and that big pots cannot be used as the flame does not spread (12/24). Related to this same issue, a few (4/24) specifically addressed problems cooking rice in large quantities. Some (9/24) mentioned chopping wood as a problem. Lastly, some (6/24) mentioned problems of ash buildup and wood pieces slipping out (4/24) due to the slant of the opening. Just 2/24 mentioned problems with stability of the stove when stirring pots. SUGGESTED IMPROVEMENTS: As with the other stoves, the majority (15/24) said the stove should be larger to accommodate bigger pots and bigger families. Related to the cooking capacity, many (17/24) wanted the fuel chamber to be bigger/wider to accommodate more and bigger wood, something that needs to be addressed but not by making the chamber bigger (which would negatively affect the stove’s efficiency). Some suggested the place for entering the wood in the stove should be modified (specifically, slanting inwards) to prevent the wood pieces from falling out of the chamber (9/24), but fewer than most other stove users. Ash and tipping were not of particular concern to Envirofit users due to the stove design, but flame size was perceived to be too small and users suggested the flame should reach the vessel bottom and spread (7/24). UnderstandingConsumerPreferenceandWillingnesstoPay*USAIDWASHplusProject*August2013 52