Ski holidays with value added as standard Winter
Transcription
Ski holidays with value added as standard Winter
Book online at snowcoach.co.uk or call us today on 01727 866177 Ski holidays with value added as standard Winter 2015/2016 FREE AIRPORT TRANSFERS EXTRA DAYS SKIING 1 ULTIMATE FLEXIBILITY DIRECT FROM LONDON Enjoy the friendly, relaxed atmosphere and excellent facilities in our Club Hotels in France. As well as being an excellent place to socialise with friends and family. 8 days skiing UP TO Ski Snowcoach Winter 2015/16 Quality Hotels by luxury coach Enjoy travelling on our superb coaches. Stretch out with our extra leg room and excellent recline. On most one week skiing holidays you would normally only enjoy six days’ skiing. Travelling by luxury coach, it is possible to ski for up to eight days. Jetaway breaks Fly from your choice of local airports. We strongly recommend booking early for the best prices. FREE Snowcoach transfers available to our resorts. Small parties & group savers Special discounts, including FREE and half price lift passes for the group leader with parties of seven or more. FREE group places for parties of ten or more. See pages 4-5 Arrive for breakfast to enjoy your first day on the slopes. See pages 8-9 Welcome to Snowcoach 2015/2016 Being a small ski operator we strive to offer good value, comfortable accommodation and excellent service. Our fantastic ski areas offer brilliant and varied skiing over surprisingly extensive slopes often with far less people than other larger more well-known resorts. This is our 37th season and one of the best things about a Snowcoach skiing holiday continues to be the people you meet and the friends that you make, on and off the slopes. We sincerely hope that we will always continue to provide something more than just ‘another ski holiday’. The holidays include many extra things – some small, some important but they all make a difference. Last year our clients really appreciated all the refurbishment work undertaken at the Hotel Terminus in St Gervais. Please take a few minutes to see for yourself and compare the advantages of a Snowcoach holiday. So whatever your skiing ability, even if this is your first time on skis or snowboard, we are confident that your Snowcoach holiday will prove to be a memorable and enjoyable one. We look forward to meeting you! With best wishes. David J Stewart Snowcoach Founder P.S. Don’t miss out - see our range of discounts on page 27! Book with confidence In addition, we also own and operate the ski hotels and over the years have invested substantially in continuing to enhance the hotels and also in extending the facilities available. This long-term commitment ensures that we can continue to provide a quality experience for our clients that we, in turn, will be able to take pride in providing. Ski Snowcoach. 7 Cedar Court, Parkway, Porters Wood, St Albans, Herts AL3 6PA 2 Fixed price guarantee £ at time of booking on all holidays, all ski packs, all lift passes all season. Value added as standard! FREE ski passes and ski hire for all children sharing a room with two full paying adults. We also have a children’s club at the Hotel L’Aigle. What makes a Snowcoach Holiday so special? FREE adult ski passes On offer at our Club Hotels when three or more people share. e F our course evening meals – compared to many holidays that only provide three courses. e Evening meals served every night of your stay – compared to many holidays where clients need to dine out on one night – at what cost? e Wine provided at evening meals (until dessert course) – not limited to a couple of glasses! e Hot buffet breakfast for seven days a week. e Continental breakfast on arrival for coach clients – which means you have eight breakfasts included. e Afternoon tea and cakes provided seven days a week – which means coach clients enjoy eight afternoons with tea and cakes. e FREE hot tubs. e FREE sauna/steam rooms. e F REE Airport Transfers – on our scheduled Saturday transfers to all resorts. e No charges for extra legroom on all coaches with other companies you could pay an additional £30 for extra legroom that we provide as standard. But what else helps make a Snowcoach Holiday special? You do - we have great clients, many of whom return with us year after year and help to create a really enjoyable social atmosphere in our hotels!! Social skiing Friendly social skiing in our resorts. We are confident that we offer a service that is second to none. Unlike larger tour operators you receive a dedicated service in resort. In addition, in St Gervais we also offer a Ski Safari service. Singles Holidays Book our popular Share & Save to avoid all single supplements. Also several dates are available with reduced single supplements. 3 Short breaks or longer stays Variable durations available at our hotels. Also Coach Short Breaks are running throughout the season. Online booking To book online please visit: www.snowcoach.co.uk Book online at snowcoach.co.uk or call us today on 01727 866177 Kids ski free Book Your Own Flights Fly low cost from your nearest regional airport If you book early and take advantage of the low cost flights, your next Snowcoach holiday may be significantly cheaper than your last! Flight options from regional airports Airport London Geneva Grenoble e e e e e e e e e e e e e e e e e e Newcastle e e e e e e Edinburgh e e Exeter e e e e e e London Luton London Gatwick We believe this will give you the flexibility to tailor-make your fabulous Snowcoach holiday with the convenience of using your local airport, rather than the hassle of making your way to Gatwick. London Stansted Also, we are offering FREE transfers from the airport to the resort on certain dates. Please contact our office for details. Southampton Three easy steps to book: 1. Simply give us a call and we will hold an option for your chosen accommodation. 2. Book your flight seats 3. Call us back to confirm your reservation London City London Heathrow South Bournemouth Southend North & Midlands Liverpool Manchester Birmingham East Midlands Leeds/Bradford Scotland West Bristol Ireland e e e Belfast Dublin Cork Islands Isle of Man Airlines Carrier Aer Lingus Blue Island Easyjet Jet2 Monarch Ryan Air Swiss Air Thomas Cook 4 Website www.aerlingus.com www.blueislands.com www.easyjet.com www.jet2.com www.monarch.co.uk/flights www.ryanair.co.uk www.swiss.com www.flythomascook.com Lyon e e e e e e e e e e e e e Jersey Chambery e Carrier Air France British Airways Flybe KLM Norwegian Snowjet Swiss Air Website www.airfrance.com www.ba.com www.flybe.com www.klm.com www.norwegian.com www.snowjet.co.uk www.swiss.com FREE airport transfers! Mix & match Our regular transfers are available every Saturday to all resorts – FREE of charge Plus a transfer service is available at other times on a Saturday and on other days – Chargeable Fly one way and coach the other If you are having trouble finding flights to suit in either direction, why not consider this option? Geneva Road Rail St Gervais Chambery Lyon Modane St Michel Grenoble Transfer times St Gervais Valmeinier Geneva 1hr 2hrs 50min Turin Valmeinier Lyon 3hrs 2hrs 50min Grenoble 3hrs 2hrs 40min Chambery 2hrs 2hrs Turin 3hrs 2hrs Also available Stay for any duration on any arrival date. See page 6 for details. Book online at snowcoach.co.uk or call us today on 01727 866177 For details of where to find all train and transfer services by bus or train follow the links on our website. Short breaks by air 5 Independent Travel, Short Breaks, Ski Weekends & Longer Stays Super skiing with scenic views of Megeve/Combloux Short breaks by air Valmeinier Club Hotel l’Aigle Our great value weekend and short break ski trips are becoming increasingly popular. If you do not have the time to spend a week away from home or work, or you just fancy squeezing in some extra time on the slopes, then why not opt for a Snowcoach short break? Alternatively, if you are able to stay for longer, why not extend your holiday on the slopes? The record last year was seven weeks and for this coming season we already have a booking for thirteen weeks! At Snowcoach we understand that the success of a short break ski trip is good planning and organisation, so for those of you seeking flexible travel dates we can organise individual itineraries to cover a weekend stay, midweek trip, or any duration that you require. Whether you are travelling on your own, as a couple with friends or the family we can tailor make the ideal holiday to suit your needs. A popular option at St Gervais is to fly out after work. We meet you at the airport for the short transfer into resort. After a good night’s sleep and a hearty breakfast you are ready to hit the slopes! Enjoy a full day’s skiing on your final day and catch the last flight back home. This season – we are again offering weekends, short breaks and longer stays to the Hotel l’Aigle. The hotel is accessible from the airports of Geneva, Grenoble, Lyon and Chambery. Transfers available by minibus. e T rain - from Geneva, Lyon, Grenoble or Chambery to St. Michel station. Take the local bus or taxi service for the short 20 minute journey to the hotel. e B us from Lyon, Grenoble, Chambery, Geneva to St. Michel station. Take the local bus or taxi for the short, 20 minute journey to the hotel. e H ire car – bookable online. St Gervais/Megeve Club Hotel Terminus Weekends and short stays are popular at the Hotel Terminus due to the short 50 minute transfer from Geneva. This means you can leave home in the morning and be on the mountain by lunchtime! e T ransfers - available any time every day by minibus or Alternatively, you can self-drive to our accommodation. Alternatively the cheapest and quickest method from the airport to the resort for short breaks can be to hire a car. Prices start from only £30 per day. In resort, our staff will be on hand to get you kitted up and on the mountain as quickly as possible. Pre-book your lift passes and equipment to maximize your skiing time. 6 taxi e F rench bus service – express service to St Gervais/Le Fayet e T rain – from Geneva Eaux Vives station (via tram from airport) to St Gervais/Le Fayet e H ire car – bookable online Self-drive Tailor-made holidays Short break prices start at £55 per person per night and include all facilities as described on the resort pages. High Speed Train Why not let the train take the strain? Breakfast in London - dinner in the Alps! Depart by Eurostar from London St Pancras on Saturdays at approx 8 o’clock in the morning and arrive at all our hotels in time for dinner! St Gervais Enjoy the easy daytime journey and arrive at Le Fayet station, which is just a 3 minute walk to the Hotel Terminus. Or arrive at Geneva station and we can transfer you to the Hotel Terminus. Alternatively travel overnight including couchette. Departs Friday night arriving at Le Fayet Saturday morning in time for breakfast. Return Saturday evening - enjoy 8 days skiing. Valmeinier Using Eurostar again, arrive at St Michel station for the Hotel L’Aigle or arrive at Geneva station and we can transfer you to the Hotel L’Aigle. Short breaks by coach... A wide selection of short breaks are available at all our resorts on selected dates throughout the ski season. If you can’t manage a whole week away, enjoy one of our great value 3 or 4 night short breaks. And, don’t forget, when you travel by coach you can enjoy an extra day on the slopes. Please call our reservations team or visit our website for more information. 7 St Gervais Valmeinier 9 hours 11 hours For example: A 3 night stay = 4 days skiing A 4 night stay = 5 days skiing ... and longer stays All normal one week coach holidays and short breaks can be combined to create a choice of 8, 9, 10, 11 or 12 night stays. Please see website or call us for full details. Book online at snowcoach.co.uk or call us today on 01727 866177 Self drive offers both flexibility and freedom. You can travel at your own leisure stopping to see the sights and stunning scenery en route or opt for a stopover. Driving time from Calais: Call our reservations team for travel information and a tailormade quotation for your short break ski holiday. Luxury Coaches Travelling direct to your resort by coach is surprisingly quick and simpler than going by air Just meet our coach at one of our departure points or at our coach interchange, then relax. The Dover-Calais ferry crossing with P&O takes just 90 minutes, giving you time to shop and have a meal before continuing to your ski resort. Watch a DVD during the evening, and then sleep through the night in your comfortable reclining seat. In the morning, skiing is only a short time away! We do have comfort stops during the journey to allow you to stretch your legs. Every Snowcoach has a crew of two experienced drivers, who comply completely with strict EU regulations. They know their way around the continent and are skilled, not only in driving you smoothly and safely, but also in assisting you in every way.This enables us to guarantee high standards of comfort and reliability, which is an essential ingredient for an enjoyable winter holiday. Royal class coaches e Industry leading seat spacing of at least 865mm per person offering amazing extra legroom e Reclining seats with adjustable foot rests and more recline than other companies offer e Allocated seats en-route e Colour TV/DVD en route e Stereo music system e Hot drinks bar - self service e WC and wash basin e Individual fresh-air ventilation e Individual reading lights e Tinted double-glazed windows and curtains e Air conditioning e Air suspension for a very comfortable ride e Travel blankets e GPS tracking system linked to our operations centre and resorts or complete safety all our coaches have three independent F braking systems and all seats have 3 point seat belts. Start your holiday by joining us at one of our departure points Following many years and experience the departure times have been adapted to ensure that the coaches actually arrive in resort for breakfast and in time for you to enjoy your first day on the slopes. London - £6 return Departure Return Victoria Bullied Way Coach Station 12.30 12.15 Baker Street Baker Street 12.40 12.30 Swiss Cottage Adj to Underground Station 12.50 12.40 Hendon Adj to Underground Station 13.00 12.50 Departure Return South East - FREE Watford Mercure Hotel A41 14.00 11.40 Elstree/B’hamwood Thameslink Station 14.15 11.15 Thurrock Services M25 14.55 10.50 Medway Services M2 15.20 10.30 Dover P&O Desk, Eastern Docks 16.20 09.30 The timings shown are for your guidance only. Final timings and detailed joining instructions will be emailed to you approx. 2 weeks prior to departure. We may occasionally use a taxi, minibus or other coach services on local departure routes. These will not have all the same facilities or legroom as your continental journey. If passenger numbers are not sufficient to run our coach on a particular date, we may arrange an alternative service. 8 Up to 8 days skiing when you travel by coach Direct from UK to your hotel On most one-week skiing holidays you would have only 6 days skiing. Travelling with Snowcoach you can enjoy up to 8 days skiing! The return journey normally departs Saturday evening, after another full days skiing. Why spend Saturdays at the airport when you can spend 8 days on the slopes? Reduce your travel carbon footprint by 82% The coach is cheaper and better for the environment With all the awareness in the press, its not hard to imagine that flying emits more CO2 than going by coach, but we did some quick calculations at www. climatecare.org and found out that flying from Gatwick to Geneva releases 90kg of carbon dioxide into the atmosphere. Travelling by coach, that figure drops to just 15kg per person. Coach travel only If you have your own accommodation in resort you can travel with us by coach, please contact our reservations staff for ‘seat only’ availability and prices. Prices from just £149 return FREE breakfast Arrive early and enjoy a complimentary Continental breakfast at your Hotel Typical arrival times St Gervais 08:15 Valmeinier09:30 Enjoy skiing on Saturday! Car parking Leave your car at our Watford Coach Interchange or on site at Dover Eastern Docks. London Dover Calais Reims Must be prebooked Paris Prices from only £4.00 per day Geneva St Gervais Lyon Book your National Express tickets to connect with our Hendon and London Victoria departures. Please ask for details. Please note: Carriage of skis/snowboards cannot be guaranteed or pre-booked. They will be carried free of charge but subject to space being available on the vehicle. Subject to the same proviso, they must be packed in a purpose-made and fully protective bag. 9 Valmeinier Luggage Allowance e 1 bag (suitcase, holdall, snowboard bag) up to 95 litres approx. 70cm x 30cm x 45cm e 1 piece of hand luggage and 1 boot bag can be carried on board e S ki & Snowboards must be pre-booked – £10 return See website for full details Book online at snowcoach.co.uk or call us today on 01727 866177 Our Friday coach departures are scheduled to arrive early morning into resort. So whilst everyone else is checking into airport queues or waiting for airport transfers, Snowcoach clients are already on the slopes. Snowcoach Club Hotels Great places to stay Our Club hotels offer a warm and friendly atmosphere, where you can relax with old and new friends during your stay. The informal atmosphere offers a real home from home setting. The evenings are also very sociable with our ‘evening dinner party dining’ and après ski activities organised by our staff. Hotel Terminus Mont-Blanc, St Gervais - 36 bedrooms Hotel L’Aigle, Valmeinier - 40 bedrooms e Reception service e Bar e Comfortable lounge e FREE hot tub and sauna/steam room e Games room e Ski hire shop e B uffet breakfast including a selection of hot dishes and a continental spread of French bread, cold meats, cheese, croissants, painau-chocolat, cereals, fresh fruit, yoghurt, fruit juices, tea, coffee and hot chocolate. e If travelling by coach, on arrival a continental breakfast is available for you e 4 course evening meal with complementary wine, tea and coffee (served 7 evenings a week). e Vegetarian option available every evening. e Early children’s suppers catered for with their own menu. e All bedrooms have bathroom en suite e Afternoon tea / coffee / hot chocolate with homemade cakes. e Wi-Fi Internet Access All hotels are non-smoking 10 Every night is a dinner party! We believe plentiful wholesome food and good wines are an important ingredient of an enjoyable skiing holiday. We offer a mix of local specialities coupled with English family favourites with plenty of fresh vegetables and a choice of local cheeses. Please note the complimentary wine is not limited to only 250cl per person - unlike some companies! Special diets: We will do our best to accommodate any special diets including vegetarians. Please advise us in advance when you make your reservation. Samplee Menu Camembert, red onion and rosemary tartelette e Christmas & New Year at our Club hotels Christmas Day can be extra special by letting somebody else do all the cooking and washing up! Traditional English fayre with turkey and all the trimmings, Christmas pudding and mince pies. New Year’s Eve - After the last day’s skiing of the year, enjoy afternoon tea and cakes and a warming glass of mulled wine. Pre-dinner Bucks Fizz will be served followed by a celebration dinner with a party atmosphere. See the New Year in, in style! 11 Slow roasted pork with dauphinoise potatoes, green beans and honey glazed carrots e Vegetarian option; mushroom, ricotta and spinach cannelloni e Apple crumble and custard e A selection of local cheeses e Tea or Coffee e Complimentary red and white wines Book online at snowcoach.co.uk or call us today on 01727 866177 Good food Snowcoach Service Looking after you every step of the way Our staff are here to help - so whether they are showing you around the mountain or cooking you a delicious evening meal, helping you book a private instructor/guide or meeting you at the airport, our staff are carefully selected and chosen for their passion for skiing and commitment to customer service. All of our staff are fully trained to ensure that you get the most out of your Snowcoach holiday. Our guests regularly write to tell us that it is our staff that make all the difference to their holiday, going the extra mile to make sure that our clients have a memorable time. Après-ski Activities The fun doesn’t stop when the ski lifts close. There’s plenty to do in the evenings, either relaxing in the hot tubs and saunas of our club hotels, or enjoying a drink in the hotel bar. Below is a selection of the sorts of activities available in the evenings. Not all activities are available in all resorts; see individual resort pages for further details. e Sledging e Welcome evening e Quiz night e Friday night - Party Night with optional fancy dress e Games night e Ice skating e Bowling e Floodlit night skiing 12 Explore the mountains around our Club Hotels, discover the ski pistes and have a lot of fun! At the moment, due to a recent court ruling in France, ski companies are not allowed to offer guided or accompanied skiing. This is disappointing as we are aware that our guests do value being shown around the mountain. There is likely to be an appeal and as soon as we can we will re-instate our ski exploring programme in full. In the meantime, we will introduce similar standards of skiers to each other so that you can form your own group to explore the mountain at your own pace. For those who would like to take part, a member of our staff will meet our guests outside the hotel and you can decide which group you would like to join - fast reds/blacks, medium reds/ blues and slow blues. The staff are living in the resorts all season, so they will be best placed to help with all your ski related queries, from helping with 13 your ski hire at the start of the week, to recommending the best local snow conditions and the nicest mountain restaurants. We will provide each group with suggested routes and itineraries for the different levels showing you the best places to ski, our favourite restaurants, good viewpoints etc. You must be able to ski a minimum of a blue piste to take part. We will suggest a central lunch time meeting spot so there is plenty of time to catch up with other friends in different groups and family and ski with them in the afternoon. Skiing with friends is the perfect way for you to... e Discover the pistes at your own pace e Explore unfrequented parts of the mountain e Get to know other guests e Have a lot of fun with like-minded people For clients requiring ski school instruction please refer to our website for ski school details. Book online at snowcoach.co.uk or call us today on 01727 866177 Social skiing in all resorts Snowcoach - Run by Skiers for Skiers We understand that the quality of skis and boots can make a big difference to your skiing holiday. For this reason we operate our own ‘in-house’ ski shops for your convenience. Whether you are just learning to ski or are an expert skier we will have a choice of skis ideally suited for you. We have graded the skis Bronze, Silver and Gold to help you pre-book your choice. NEW Gold Skis New gold skis will again be added to our ski stock for this winter. This is in addition to the excellent choice of skis purchased last winter. NEW Silver Skis We offer a very good selection of silver skis for all intermediate skiers. New skis will again be added to the excellent stock purchased last year. Bronze Skis We offer a carefully chosen selection of skis that are perfect for beginners and also easy to ski on for early intermediates. Ski Boots We offer a wide range of ski boots for all sizes. Once again we have added extra new stock to give our clients even more choice. Snowboards In our ski shops we offer a selection of snowboards for our beginner and intermediate snowboarder clients. Children Children’s skis and boots are available plus some cool looking ski helmets. If you decide to bring your own skis our staff will be happy to wax, service and adjust them for a small charge. Club ski shops Offer! Pre-book lift passes and ski equipment and save 20% OFF all ski & boot hire Also FREE 8th day on our prebooked ski & boot hire Whether you are a beginner, intermediate or expert skier or snowboarder, you can pre-book your ski packs to be first on the slopes! With everything organised when you arrive in resort, you can relax in the knowledge that all your holiday essentials have been taken care of. Plus, you can save money by pre-booking your ski/board hire before you travel. Lift passes, ski/snowboard equipment and lessons can all be pre-booked in the UK. If you wish to add items after you have booked simply contact us. Any pre-paid items can be upgraded in resort by paying the difference. Helmets We now offer a range of helmets for all ages, that can be pre-booked. All ski pack items must be purchased through Snowcoach either in the UK or in resort and are subject to our price promise – see page 31 14 High skiing and snow guarantee In the unlikely event that there is no snow at your resort, we promise to provide road transport completely FREE of charge to the nearest available ski area, as listed below. In every area we can find guaranteed skiing on high passes or glaciers within a very reasonable distance. St Gervais - Les Contamines/ Argentière glacier Valloire/Valmeinier - up to 2600m, plus Val Thorens glacier Snowboarding Snowboarding is a hugely popular sport all about carving around the piste, grabbing air and gliding through the powder. No matter what your age or background, snowboarding has something that appeals to everyone. You’re never too old to try something new and more resorts than ever are offering special terrain for snowboarders. For beginners, the first few days on a snowboard can be frustrating. This is why we strongly recommend you take lessons from a qualified instructor. However, progress can be quick and it shouldn’t take too long to become competent and comfortable enough to move around the mountain with ease. Once you are hooked, you’ll wonder why you didn’t give it a try earlier! To many, it is the ultimate expression of personal freedom on snow. For the more experienced boarder, both resorts offer snowparks including kicks, rails and half pipes Skiing and snowboarding lessons Whether you are a first time skier or would like to improve your ski/snowboarding technique, pre-book your ski/board lessons before you arrive in resort directly with the ski school. Ski lessons can be great fun for children and adults alike and whatever your level there is a lot to be gained. All our resorts provide lessons for the beginner, intermediate and advanced skier/boarder so, whether this is your first time on skis or you want to learn how to perfect your parallel turns, ski school gives you the opportunity to make the most of your holiday. You will require a lift pass in all the resorts. For our recommendation please refer to the relevant resort and prices pages. Please note ski schools do not always operate on Christmas/Boxing or New Year’s Day. 15 Off-piste For good skiers there is some exceptionally challenging skiing to be found in these smaller resorts. Enjoy another dimension of skiing by taking the opportunity to go ‘off piste’, in a majestic and tranquil mountain environment far away from the rest of our busy world. St Gervais, Megeve & the Chamonix Valley Famous throughout the world for its high altitude, top quality off-piste skiing and mountaineering, the Chamonix Valley from St Gervais to Le Tour is a world centre for stunning scenery and challenging skiing. You could take part in the great all-day Vallée Blanche adventure, skiing the widest, deepest, longest glacier in Europe from Mont Blanc to Chamonix. This 20 km descent with mountain guides is suitable for good intermediate skiers and is a truly marvellous experience. Descents of the Argentière Glacier, Pas de Chevre and Le Lavancher can also be arranged. The local mountain guides will be pleased to visit the hotel to discuss the off-piste possibilities with you. Valmeinier & Valloire In most of the well-known resorts any fresh snow is tracked out within hours of falling. The Maurienne Valley (just the other side of Val Thorens) is probably the least known major off-piste ski area and you can ski fresh tracks for several days. Many mountain guides from the best French resorts rate this area as the place to ski off-piste, and we are certainly thrilled by our experiences of skiing here right up to the end of April. The expertise of a mountain guide is essential and with your guide you can head off for a terrific adventure into the untracked slopes of Valmeinier or from the top of Val Thorens. Book online at snowcoach.co.uk or call us today on 01727 866177 Vallee Blanche Snowcoach Holidays for Everyone Snowcoach offer fantastic fun for families Valmeinier Valmeinier offers a great environment for families along with the convenience of doorstep skiing. e Childcare: Our popular Snowcoach Children’s Clubs cater for both non-skiing and skiing children, thus ensuring you get time to enjoy the snow too! e Family bedrooms: The Hotel L’Aigle has rooms sleeping up to six people. e Meals & Games: Early meal sittings are offered for kids with a children’s menu. After dinner, a suitable DVD is shown (not supervised) and for the older children there is a games room (not supervised). On peak dates children under 13 years receiving a child discount may be required to eat at the children’s meal time. St Gervais e At the Club Hotel Terminus-Mont Blanc we have some triple and quad rooms. e We also have some interconnecting rooms where child discounts are available. e The younger children can have early meal sittings and children’s DVDs are shown afterwards (not a supervised activity). e There is a games room for the older children. Snowball Club in Valmeinier Kids ski free and discounts The day is split in two; one half is spent with our staff and the other half at ski school. Our staff escort your children to and from ski school, supervise lunch times and whilst the children are not learning to ski, they entertain them with plenty of activities which take place both inside the playroom and outside in the snow. e Children under 2 years stay completely free (provided For skiers - 4yrs + e FREE on all dates for early bookings. Snowflake Club in Valmeinier For non-skiers - 3yrs to 8yrs Have the children entertained whilst you ski. This can be booked for the whole day with supervised lunch or on a half-day basis. e FREE on all dates for early bookings. 16 All children sharing a room with two full paying passengers will receive a free 6 day ski pass when staying 7 nights, free Bronze Ski hire and a child discount giving an overall reduction of up to 50% at our Club Hotels. they do not require a coach seat). e Coach seats can be booked for infants at a cost of £100 return. e Cots and highchairs are available free of charge at our Club Hotels. ePlease contact our reservations staff for prices and details of locally run créches available in all our resorts. Great for groups Sharing the experience is what it’s all about From your first turns in ski school to finding untouched snow trails in the trees, skiing with a group means that you will always have someone to share those special experiences with. We successfully organise many ski group holidays each season, so if you have never thought about it before, why not gather together a group and enjoy a great value ‘tailor-made’ ski holiday this winter whilst make the most of some amazing savings. Types of group include: friends, family, colleagues, schools, social clubs, and ski clubs. Group benefits: e FREE places up to 1 in 10 depending on the accommodation and date of travel e FREE ski hire for group leader e FREE 6 day lift passes for 3rd/4th/5th/6th adult in a room with two full paying passengers. We look forward to discussing your requirements with you and to help you choose the best ski resort and accommodation to cater for all your group needs. We can offer advice on everything and will do our best to organise anything you suggest. Call our experienced Groups Department today on 01727 866177. Offers and arrangements dependent upon the accommodation, date of travel and number of passengers. A full-fare-paying passenger is one who pays the advertised brochure price without any other e Childrens’ offers e Flexible durations e Coach pick-up: We can collect your group from any convenient point you wish. e Special arrangements in resort for your skiing and après-ski fun reductions. Children and adults with a reduction may not count as paying members of the group for FREE place calculation purposes. FREE places are available on all holidays advertised in this brochure and apply to the basic brochure price in the price grid. Non-Skiers Experience the Alpine charm, fresh mountain air and fantastic winter scenery. St Gervais offers lots of nonskiing activities and places to visit. Below is a selection of the many activities on offer. Please refer to the relevant resort pages for full details of the activities available in each resort. e Spa in St Gervais e Sauna/steam rooms and hot tubs in our Club Hotels e Ride on the gondolas and chair lifts for breathtaking views e Day excursions to places of local interest e Mountain Railways e Mountain walking/ Snowshoe walking e Ice skating e Horse drawn sleigh rides e Bowling e Swimming e Tobogganing and sledging Some activities may require specialist insurance Local coach departures and other pre-bookable items such as ski packs are excluded. One Parent Saver Cancellation of any group member may automatically result in an adjustment to the number of FREE places provided. e Up to £12 per night discount off the basic When one adult shares a room with a child (who would otherwise not qualify for our kids offers), the child will receive: brochure price Small party savers… e FREE Bronze ski hire Skiing with a group of friends is great fun, but at Snowcoach we understand the difficulties of organising even a small group. Therefore we are now offering: Singles - Share ‘N’ Save For small groups of 7 or more e FREE or half-price lift pass for the group leader of small parties of seven or more ependent on accommodation and travel dates. Lift pass offer is based on a maximum 6-day pass D and the type of pass is at our discretion. This offer can not be used in conjunction with any other offer, and excludes parties with children receiving a child discount and adults a free or half price lift pass. Full details are available from our Groups Department 17 We also provide a Share ‘N’ Save option where there is no single supplement charge. We can organise same sex room shares so that neither person pays a supplement. If you would like to have your own room to yourself for the duration of your stay at any property, there will be a single person supplement per night. Feel free to call our reservations team to discuss this option. Book online at snowcoach.co.uk or call us today on 01727 866177 Taking a ski holiday with a group is exciting and fun, leaving you with great memories that will last forever. Share the laughs, ski together and enjoy each other’s company; there will always be someone who’ll want to do that very last run with you, or maybe head down early and start on the après ski. Valmeinier & Valloire - Winter 2015/16 Doorstep skiing at Valmeinier 1800 High in the French Alps at 6000ft the resort of Valmeinier is a sensational find, an undiscovered ‘jewel in the Alps’. Located high in the Maurienne Valley, Valmeinier attracts good snow falls, being only 10 minutes as the crow flies from Val Thorens and its glaciers. Whether you are a beginner, intermediate or advanced skier, this is one of the few resorts that solves the problem of families and groups of different skiing abilities. The small and modern ski village at 1800 is beautifully built in an aesthetically pleasing style, which merges modern design with tradition. Valmeinier 1500 is an old, picturesque village, harmoniously nestling in the slopes just a short ski down from our club hotel. Ski area Enjoy dramatic scenery with varied and extensive skiing. An excellent ski system encompassing 3 valleys, this area has all the ingredients that will make it a big hit as it offers superb skiing for everyone. You can enjoy skiing above the tree line on wide pistes or take scenic routes through the trees down to the rustic villages of Valloire and Les Verneys. The excellent nursery slopes are right by the hotel, and the resort prides itself on its quality grooming, which will boost the confidence of the beginner skier. You can then progress to the leisurely blue runs near the hotel and cross the valley to Valloire. The fast chair lift just outside our club hotel takes you to a vantage point from where you can ski back to 1800 or head off towards Valmeinier 1500. You can ski directly to le Crey du Quart and Valloire on the piste behind Hotel L’Aigle and you can also ski back to below 1800 directly from Valloire and get the fast lift up in to 1800. Maximise your time on the slopes, starting on that first chair up in the morning and skiing that last possible run back in the evening. There is a selection of mountain restaurants and bars, which enjoy a good reputation for quality and reasonable prices. Skiing from 2600m Number of lifts Km of pistes Green runs Blue runs Red runs Black runs Off piste Slopes face Snow cannons Photo required Social skiing Ski Safari 30 150km+ 20 28 32 9 Good N,E,W Yes No Yes No 18 Convenience, flexibility and excellent skiing are the essence of Valmeinier and the Maurienne Valley. The 150kms of piste start right outside the hotel and extend throughout the whole Valmeinier and Valloire area. For even more skiing a floodlit ski evening is included in your lift pass. A gondola lift links St Michel de Maurienne (Orelle) with Val Thorens and Meribel. Day trips can be organised (subject to numbers) – supplement payable for a short transfer and extension to your lift pass. Location Valoire Valmeinier St Michel Val Frejus Val Thorens La Norma Termignon Meribel Aussois Val Cenis Bonneval Val d’Isere 8 days skiing! Ski & boarding advice On most one week skiing holidays you would only have 6 days skiing. With Snowcoach you can enjoy up to 8 days on the slopes. Beginners eeee English speaking group lessons are in the afternoon and commence on the nursery slopes near our club hotel. You progress quickly to the green and blue runs, which give great encouragement to the novice skier. Lift Pass – Valmeinier/Valloire Intermediates eeeee Few resorts can be so attractive to all levels of intermediate and recreational skiers.There are runs of every type either to cruise on, or to try something more difficult. You can enjoy the entire area from Valmeinier 1800 right across to Valloire and Les Verneys. FREE lift passes Lift Pass – Valmeinier/Valloire Advanced eeee Combine a maximum number of km/day with real quality skiing on the good selection of challenging red and black runs. The extensive off-piste and powder possibilities are wonderful with a local guide; the powder remains untracked for days. Overall, a great uncrowded area, offering high-calibre skiing. Lift Pass – Valmeinier/Valloire Snowboarding eeee An excellent area for the intermediate and advanced boarder. The wide open, well-groomed pistes are a great confidence booster. This expansive area offers fantastic variety to keep even the most experienced boarder occupied all week! Or try out the snowboard park in Valloire for a challenge. Lift Pass – Valmeinier/Valloire Kids ski FREE FREE lift passes and FREE ski hire At our Club Hotel L’Aigle, some bedrooms sleep up to 6 people. We are pleased to offer a FREE 6-day Valmeinier/Valloire ski pass and FREE Bronze ski hire to children (under 16) sharing a room with 2 paying adults. In addition, children receive a child discount. All adult and child ski passes must be pre-paid for this offer. See pages 28-29 19 Adult FREE lift passes At our Club Hotel L’Aigle some of the bedrooms sleep up to 6 people. We are pleased to offer a FREE 6-day Valmeinier/ Valloire ski pass for every 3rd, 4th, 5th and 6th adult sharing with 2 paying adults. All ski passes must be pre-paid for this offer. Book online at snowcoach.co.uk or call us today on 01727 866177 Much more skiing with Snowcoach Valmeinier & Valloire - Winter 2015/16 Club Hotel L’Aigle from the road Main ski area accessed from outside Club Hotel L’Aigle Club Hotel L’Aigle eBuffet breakfast with a selection of daily hot dishes We are pleased to offer you this club hotel, which enjoys spectacular views up and down the valley and is in an excellent location in the centre of the village, opposite the main chair lift. eAfternoon tea/coffee/hot chocolate with The L’Aigle is modern and spacious, tastefully decorated and furnished throughout in a simple, yet comfortable style. e Bar and lounge with open log fire eChildrens playroom/Games room - DVD The reception, bar, dining area and lounge are all open plan and enjoy breathtaking views across the valley. After a hard day’s skiing you can enjoy a drink at the bar, or have your afternoon tea by the open fire in the lounge area. Alternatively, relax in the sauna/steam room or the outdoor hot tub - always a firm favourite with guests! home-made cakes e4-course dinner with complimentary wine and after-dinner tea/coffee player, table tennis, darts and pool table. e Sauna/steam room - FREE e Outdoor hot tub - FREE e Wi-Fi Internet access e Car parking eAll rooms with bath/shower and WC, some Location: Only a few metres from the 6-person chair lift in Valmeinier 1800, in the village centre. e Lift to all floors Bedrooms 40 Official rating ** with balcony Guest enjoying the hotel hot tub Front of Club Hotel L’Aigle at night Typical double bedroom with en-suite 20 eBars eNightclub eQuiz Night Childrens’ clubs FREE on all early bookings Club Hotel L’Aigle lounge area from the bar The Club Hotel L’Aigle has a playroom where our staff will entertain the children for you during the day. Early suppers are served and suitable DVDs are shown afterwards (not supervised). Snowflake Club for non-skiers (3yrs to 8yrs) Have the children entertained while you ski. The half days may be morning or afternoon depending upon the number of children. e5 half days (9am-1pm or 1pm-5pm) £78 per child e5 full days (9am-5pm) - £120 per child Snowball Club for skiers (4yrs and above) Have the children entertained in the morning and then escorted to ski school in the afternoon. We will then collect them and entertain them until your return. e5 days (9am-5pm) - £78 per child All clubs can be booked on a per day basis Lunches can be pre-booked for both clubs - £4 per day Club Hotel L’Aigle dining room 21 eParty Night and Games Evening e Floodlit night skiing eSledging eLeisure complex - bowling, cinema and ice skating Book online at snowcoach.co.uk or call us today on 01727 866177 Après ski activities St Gervias & Megeve - Winter 2015/16 St Gervais and Megeve Plus Les Houches in the Chamonix Valley Arguably the best skiing in France! St Gervais, Le Fayet and Megeve are superbly situated 50 minutes drive from Geneva and just a few miles from Chamonix. These traditional villages are some of the most delightful in the Mont Blanc area with many bars, shops and restaurants. Considered to be the greatest and most spectacular ski area in the world, the Chamonix valley, together with St Gervais and Megeve, is also the most varied and scenic, with Mont Blanc, Europe’s highest mountain, as a constant back-drop. The Mont Blanc Massif with its glaciers and forested slopes provides extensive skiing for all abilities. Ski & snowboarding advice Beginners eee The ski school meets just above St Gervais at Le Bettex. St Gervais is very good for beginners as the friendly beginner slopes span out around Le Bettex plateau. The sunny Mont Joux bowl is also perfect and a favourite area for the ski school. Advanced eeeee The extensive skiing is excellent for even the most proficient skier. With the whole of St Gervais and Megevè directly linked, and the option to ski Chamonix and Argentière, this area is highly recommended and includes some of the best skiing in the world. Lift pass – Evasion Lift pass – Evasion Intermediates eeeee These ski areas are Snowboarding eeee St Gervais/Megevè is fantastic for the intermediate skier. The choice of red and blue runs is immense and our Social skiing staff are on hand to recommend the best pistes and make the most of all the ski areas on offer. Lift pass – Evasion 22 excellent for beginners and those first few wobbly days! You can then progress to the slopes of Mont Joly and the exhilarating slopes of Les Contamines. Lift pass – Evasion Location Valloteine/ La Tour Le Tour Argentiere Chamonix Salanches Le Fayet Combloux Megeve Praz Les Contamines, St Nicholas, La Giettaz, Combloux and *Les Houches St Gervais/Megeve this fantastic area provides superb variety for all abilities. From St Gervais the gondola goes to the top of Mont d’Arbois, skiing directly down into Megeve. The sunny Mont Joux bowl is perfect for easy skiing. The more accomplished skier can also explore the Mont Joly and St Nicolas areas. For those seeking a challenge, try the World Cup run at Côte Deux Mille or La Giettaz, noted for its tree-lined skiing and rustic charm, this area offers delights for all. Nowhere else provides the scenery and skiing variety, dominated by the majestic Mont Blanc Massif. In our opinion this extensive ski area is excellent in all respects. Combloux is a picturesque resort with wonderful views of the Mont Blanc Massif, perfect for cruising sun worshippers. Les Contamines is famed for its above-tree- line skiing and exceptional snow conditions, which ensures a long season. With 120km of glorious cruising skiing on long wide runs, this is a firm favourite with Snowcoach clients. Extended ski area passes *Chamonix and Mont Blanc regions. There are many ski resorts all within 20/30 minutes of our centrally located hotels. For the St Gervais Les Contamines demanding skier there is Argentiere, Brevent and Flegere. Access to the Vallee Blanche is provided via the Aiguille du Midi, which has to be the most exciting one-day adventure on skis (off piste). Praz-sur-Arly, Notre Dame de Bellecombe and Flumet are linked together and offer further extensive possibilities in this region. *Les Houches is accessed directly from our club hotel on the scenic rack railway and has a top station at over 1900m. Skiing is on varied wooded pistes down to the Chamonix valley floor and includes the Chamonix World Cup downhill run. * Passes for these additional areas are payable locally. Skiing from 2500m Number of lifts Km of pistes 116 475km+ Green runs 42 Blue runs 63 Red runs 80 Black runs 34 Off piste Good Slopes face N, S, E,W Snow cannons Yes Photo required Yes Social skiing Yes Ski Safari Yes Cross country ski trails 28km St Gervais, Megeve and Les Houches Convenient slope shuttles via NEW bridge By using the NEW (opened in 2012) bridge, which bypasses the town centre, we can offer a far quicker and much improved service to the slopes. Early start.... late to finish – your choice every day. To catch the first ski lift and enjoy fresh tracks, take our early bird minibus to the slopes. FREE Slope Shuttle Service Our frequent FREE shuttle service runs every few minutes, in the morning and afternoon for all clients pre-booking a ski pass through Snowcoach. Also includes early morning bus to Les Contamines. If you want to maximise your time on the slopes or chill out with a cold beer at the end of the day, then return when the lifts close and catch our late pick up. For clients not purchasing a ski pass through Snowcoach, a charge is payable locally for the Slope Shuttle Service. Non-skiers e Train station 3 mins walk from the hotel making it easy to visit Chamonix, Geneva, Annecy and Martigny in Switzerland e A iguille du Midi 3842m cable car ride e Mont Blanc rack railway to Les Houches e S cenic train through Chamonix/Switzerland e M ountain & snowshoe walking e Ice skating - St Gervais e Visit fashionable Megeve - sightseeing by horse and carriage For piste maps of Les Contamines, Chamonix, Argentiere and Le Tour, see web site 23 Book online at snowcoach.co.uk or call us today on 01727 866177 Evasion lift pass: St Gervais, Megeve, Les Houches Flumet Mont Rosset high speed chair with Mont Blanc in distance Ski area Mont Blanc St Gervais & Megeve - Winter 2015/16 All rooms recently re-decorated and modernised Club Hotel Terminus Mont Blanc We are extremely pleased to offer you this club hotel which is wonderfully situated for you to enjoy some of the best skiing in France. The hotel is modern and well appointed throughout. Our staff offer you a perfect welcome back from a hard day’s skiing with afternoon tea, then you can relax in the Jacuzzi and steam room before the 4-course dinner with wine. After dinner the comfortable bar and lounge is a perfect place to finish the skiing day chatting to other guests or join in the Snowcoach quiz and party nights. Nearby Les Contamines eBuffet breakfast with a selection of daily hot dishes eAfternoon tea/coffee/hot chocolate with home-made cakes e4-course dinner with complimentary wine and after-dinner tea/coffee eBar/lounge with open fire eConference room/games room - table tennis, pool, table football and TV/DVD player e Jacuzzi - FREE e Steam room - FREE Location: Perfectly situated for easy access to a fantastic choice of ski areas and next to the Les Houches rack railway in Le Fayet. e Lift to all floors Social skiing: Yes e Car Parking eAll rooms with bath/shower and WC and TV Bedrooms 36 Official rating ** e Internet Wi-Fi access Club Hotel Jacuzzi 24 Les Houches Tramway - departs next to hotel Tramway du Mont Blanc and ski Les Houches The Les Houches and Chamonix Valley ski areas are easily accessible direct from the Hotel Terminus.FREE upgrade to include tramway and ski Les Houches for a day on all Ski Passes for 6 days or more. For 5 days or less a supplement of £10 is applicable. Short breaks by air The perfect ski hotel - just 50 minutes from Geneva. FREE adult lift passes At our Club Hotel Terminus-Mont Blanc, some bedrooms sleep 3-4 people. We are pleased to offer a free 6-day Evasion ski pass for every 3rd and 4th adult sharing a room with 2 paying adults. All ski passes must be pre-paid for this offer. Après ski activities e Bars Book your own low cost flights and we can arrange to pick you up from the airport. Choose dates convenient to you. Stay as many nights as you wish.Transfers available See page 6 for details Train or self-drive See page 7 for details e Quiz night e P arty night & games evening e Casino e T hermal Spa – pamper yourself! e Indoor Ice rink e L ocal first division ice hockey matches Kids ski free FREE lift passes and free ski hire At our Club Hotel Terminus-Mont Blanc, some bedrooms sleep 3-4 people. We are pleased to offer a free 6-day Evasion ski pass and free Bronze ski hire to children (under 16) sharing a room with 2 paying adults. In addition, children receive a child discount - see pages 28-29. All adult and child ski passes must be prepaid for this offer. 25 Book online at snowcoach.co.uk or call us today on 01727 866177 FREE lift passes What Our Clients are saying about us “Here are a few of our clients reviews posted on trip advisor last season, for up to date reviews please visit the relevant hotels on Trip Advisor. “Excellent for single skiers” I have just had a really excellent few days with Snowcoach at the Hotel Terminus. Amazing value for the money as the food was excellent, and the staff couldn’t do enough to help. The quiz night was good fun and I made lots of new friends. Really enjoyed the social skiing and felt very well looked after by the ski leaders. “Regular ski trip occasion” As always nice and friendly staff, food made to good standards to keep a hungry skier happy. Room recently updated, everything in working order. “Feb holiday.” This was our first visit to the Hotel Terminus. The hotel was clean, warm with inviting wood fire. The staff were very welcoming & helpful - nothing was a problem. The food was good & plenty of it. We had a great holiday here & would go again in the future. “Half term February 2015” This was a revisit after many years to the Hotel Terminus. Lovely revamped lounge and reception area, with incredibly helpful and pleasant staff. All the staff were amazing, and the snow, weather and skiing were fantastic. “February 18 - 21st” We have just come back from an excellent 6 day trip to The Terminus Hotel. The staff were excellent throughout our stay and never tired of being helpful, be it making breakfast, taking us skiing, making us cake and tea, serving us dinner and entertaining us after. “Half term family of five skiing holiday” This was our first experience of a snow coach package and were worried regarding the too good to be true value for money. We should not have worried and were well looked after. The rooms are warm, clean and comfortable. The food was lovely, plentiful and it was good to sample local food. The staff were incredibly helpful and gave great advice regarding places to eat on the slopes and good slopes to ski for our ability. “Best trip ever” I have stayed at The Terminus many times but this was the best ever. The hotel rooms have had a facelift, they have an excellent chef and the whole formula works. The Hotel Managers are running an excellent staff and seem to know how to look after their customers. This is a club hotel offering great atmosphere, food and service at competitive prices. “Ski trip 2015...” Travel, transfers, pickups and drop offs all worked well and on time. All staff were excellent and particularly the catering staff led by the head chef. Excellent food throughout and many thanks for catering for the ‘gluten free’ contingent. All in all an excellent week with Snowcoach...this company certainly appears to have made great efforts to turn the corner in customer service and logistical organisation. “Great holiday with Snowcoach at Hotel Terminus” Just got back from another holiday with Snowcoach at Hotel Terminus. Hotel has had a big refurbishment which looks good. All staff very knowledgeable about location and ski area. You can stay at Hotel Terminus for any number of days, not just the usual Sat/Sun to next Sat/Sun. Come by Snowcoach’s coach or fly out to Geneva and get picked up by Hotel staff. “Brilliant solo holiday in Valmeinier” I returned for my second holiday of the season to Hotel L’Aigle in April 2015. I travelled by coach for the first time and I was so impressed with the coach drivers, the comfort of the coach and just how easy and relaxing the journey was! I will definitely be travelling by coach in future. My room was lovely and the food and après ski activities were great. The location of the hotel is so easy for the slopes and as a beginner the range of pistes for all levels was impressive. It was my first holiday as a solo traveller, but it really didn’t feel like I was alone - all the guests and staff chat over breakfast, afternoon tea and dinner - it’s such a friendly atmosphere. “8th trip with Snowcoach!” We’ve travelled with Snowcoach for 8 consecutive years and this Easter week was our third and best visit to the Hotel L’Aigle. Location is great; the slopes and chairlifts are just across the road, and Valmeinier, combined with Valloire, caters for all skiing abilities. Food this year was very good, wholesome and filling; perfect after a day on the slopes. The staff were excellent, working very hard, and really made us feel welcome. Snowcoach guests come from all age groups, but happily intermingle, and share ski stories over tea and cake in the afternoon. This year in particular the Hotel L’Aigle really delivered, and we’re sure to be heading back soon. “First family ski holiday” Stayed here last week and had a really nice time with my wife & two children. The rooms are clean the staff are friendly and there is a cosy feel to the place. The food is very good and plenty of it with flowing wine and conversation. Being our first family ski trip, we found the location and ease of getting on the slopes great and after a hard day skiing the welcoming open fire, hot chocolate & cake proved very popular with us. We chose to fly to France and the free pick up from the airport really appealed to my pocket....... if like us you want a good value holiday in a great location we would recommend this hotel. For the best Don’t miss on these offers FREE adult ski passes 3rd, 4th, 5th and 6th adult in a room receive a free pass when sharing with two full paying adults “Amazing holiday in Valmeinier” I travelled to Hotel L’Aigle with friends in early February 2015, it was our first visit and we had an amazing week! This was made possible by the great location of the hotel, the delicious food, the cosy and informal atmosphere of the hotel, but mostly the brilliant staff. The staff are all friendly and approachable, and really do go above and beyond to make sure that all the guests get the most out of their stay. The town is the perfect size, with a couple of shops, bars and restaurants. Evening activities are organised each night by the staff which are great fun. All in all we had a brilliant week. “Great Staff, lovely place” Just spent a few days here on my own. Very comfortable hotel with great staff who make you feel welcome. The food is amazing and more than plentiful, you will not go hungry and there is free wine with the evening meal. Entertainment every evening after the meal which is a bonus although you don’t have to join in. Everyone is very friendly so if you are here on your own it won’t be for long, and mealtimes are shared so an opportunity to meet new people and share your experiences. “New Year in Valmeinier” Stayed in the Hotel L’Aigle run by Snowcoach staff. Had a great time. Food was great. staff were very friendly and helpful. Location of the hotel was great. Nice and central for shops and bars, and only a short walk and one flight of steps to the main lifts and the slopes. All these client comments are taken direct from: 26 Ski Hire 20% OFF all Ski & Boot Hire when pre-booking Kids ski free FREE ski passes and ski hire for all children sharing a room with two full paying adults. One Parent Savers When one adult shares a room with a child the child will receive Up to £12 per night discount off basic price & FREE Bronze ski hire Singles Share’n’Save option Snowcoach added value! value this winter - What makes a Snowcoach Holiday so special? throughout the brochure! Easter Break Savings Skis - FREE* Ski Passes 1/2 price† Christmas FREE Ski & Boot Hire Valmeinier and St Gervais * FREE from Fri 1 Apr to Sat 16 Apr ½ price - Fri 18 Mar to Thu 31 Mar New Year 1/2 price ski hire St Gervais only † ½ price - Fri 1 Apr to Sat 16 Apr Buy one get one ½ price from Fri 25 Mar to Thu 31 Mar Great Group Discounts FREE places up to 1 in 10 depending on hotel and dates, plus FREE ski hire for group leader Small Party Savers Children’s Savers Up to £300 off basic price FREE Kids Club See page 28 e vening meals served every night E of your stay – compared to many holidays where clients need to dine out on one night – at what cost? e ine provided at evening meals (until W dessert course) – not limited to a couple of glasses! e ot buffet breakfast for seven days a H week. e ontinental breakfast on arrival for C coach clients – which means you have eight breakfasts included. e fternoon tea and cakes provided A seven days a week – which means coach clients enjoy eight afternoons with tea and cakes. e FREE hot tubs. e FREE sauna/steam rooms. e F REE Airport Transfers – on our FREE 8th day on all Ski & Boot Hire FREE or half price lift passes for group leader our course evening meals – F compared to many holidays that only provide three courses. scheduled Saturday transfers to all resorts. e o charges for extra legroom on N all coaches - with other companies you could pay an additional £30 for extra legroom that we provide as standard. If comparing prices please take into account all of the above. With no need to dine out, complimentary wine with evening meal, the extra legroom on our coaches etc., these hidden benefits could easily add around £60 per person with other companies. But what else helps make a Snowcoach Holiday special? You do - we have great clients, many of whom return with us year after year and help to create a really enjoyable social atmosphere in our hotels!! FREE Tramway Upgrade for all early bookers to ski Les Houches Chamonix Valley See page 25 With all these offers available now, there is no need to leave your booking to the last minute. Online booking All offers are subject to availability and may be withdrawn at any time. To book online please visit: 27 www.snowcoach.co.uk Book online at snowcoach.co.uk or call us today on 01727 866177 Airport Transfers FREE on Saturdays e Snowcoach Prices - Winter 2015/16 By air *Add £100 return By coach Airport transfers available Self-Drive The coach departs the afternoon before the resort arrival date shown below Free or half price on many dates By train Your choice of itinerary & stop overs No transfer supplement if arriving at St. Gervais All prices for holidays and ski packs are correct at time of going to press and may be subject to change. Accommodation prices - Winter 2015/2016 Hotel Arrival Dates Prices per person in £'s based on 2 sharing No of Nights † SAT 19 DEC SAT 19 DEC SUN 20 DEC WED 23 DEC † SAT 26 DEC SUN 27 DEC SAT 2 JAN SAT 9 JAN SAT 16 JAN SAT 23 JAN SAT 30 JAN SAT 6 FEB SAT 13 FEB SAT 20 FEB SAT 27 FEB SAT 5 MAR SAT 12 MAR SAT 19 MAR SAT 26 MAR SAT 2 APR SAT 9 APR 7 8 7 7 7 6 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 St Gervais Club Hotel Terminus 538 588 538 538 658 608 468 468 498 508 524 548 684 528 528 488 458 418 448 428 378 Valmeinier Club Hotel L’Aigle 578 628 578 578 708 658 458 458 498 518 538 538 748 538 538 518 478 458 498 468 398 † Independent travel only - transfers available NB - Club Hotel Terminus Premier Corner double aspect - from £10 per room per night *Add £100 return for coach travel Children sharing with two full fare paying passengers receive a discount on the holiday, ski hire and lift pass. Adults sharing with two full fare paying passengers receive a dicount on the lift pass. Travelling by coach Coach departs the afternoon before the resort arrival date shown above Coach Departs UK - FRI 18 DEC SAT 19 DEC TUE 22 DEC - SAT 26 DEC FRI 1 JAN FRI 8 JAN FRI 15 JAN FRI 22 JAN FRI 29 JAN FRI 5 FEB FRI 12 FEB FRI 19 FEB FRI 26 FEB FRI 4 MAR FRI 11 MAR FRI 18 MAR FRI 25 MAR FRI 1 APR FRI 8 APR Coach Returns UK - MON 28 DEC MON 28 DEC THU 31 DEC - SUN 3 JAN SUN 10 JAN SUN 17 JAN SUN 24 JAN SUN 31 JAN SUN 7 FEB SUN 14 FEB SUN 21 FEB SUN 28 FEB SUN 6 MAR SUN 13 MAR SUN 20 MAR SUN 27 MAR SUN 3 APR SUN 10 APR SUN 17 APR * For Half Term coach travel a peak season supplement of £20 will be applied FOR MIDWEEK COACH 7 NIGHT BREAKS SEE WEBSITE FOR DATES & PRICES Children’s savers Child Age (under 2 FREE) High Season 26 Dec - 01 Jan 13 Feb-19Feb All other dates 2 - 4yrs £300pw £42pn £250pw £35pn 5 - 15yrs £150pw £21pn £130pw £18pn The above child discount applies to all children sharing with two full paying passengers. The reduction applies to the basic price shown in the price grid only. FREE Lift pass & FREE Bronze Skis for children when sharing with 2 adults Conditions apply Childrens’ clubs Snowball & Snowflake FREE all season in Valmeinier. One parent savers Child Age (under 2 FREE) High Season 26 Dec 01 Jan 13 Feb19Feb All other dates 2 - 15yrs £84pw £12pn £63pw £9pn Child discounts when sharing with an adult (who do not qualify for children savers) 28 Coach Short Breaks & Longer Stays If you are unable to get away for a whole week or just want to squeeze in a second ski trip then how about trying one of our short breaks by coach? *Add £100 return for coach travel There are many more short breaks available throughout the season including Christmas, New Year, February Half Term & Easter. For the full list of departures see website. FREE 8th day on all ski & boot hire Ski & boot hire* 4 days 5 days 6 days 7 days 8 days Bronze skis £38 £43 £49 £54 £54 Silver skis £48 £55 £61 £66 £66 Gold skis £56 £63 £69 £74 £74 Ski boots £20 £22 £24 £26 £26 Pre-book lift passes and ski equipment and save 20% off all ski & boot hire Some typical examples are shown below: Return Nts Ski Days Hotel Fri 18 Dec Thu 24 Dec 4 5 £249 Sat 19 Dec Thu 24 Dec 3 4 £199 Tue 22 Dec Mon 28 Dec 4 5 £360 Sat 26 Dec Thu 31 Dec 3 4 £309 Tue 29 Dec Sun 3 Jan 3 4 £319 Fri 15 Jan Thu 21 Jan 4 5 £296 Tue 19 Jan Sun 24 Jan 3 4 £222 Fri 12 Feb Thu 18 Feb 4 5 Tue 16 Feb Sun 21 Feb 3 Wed 2 Mar Sun 6 Mar 2 Lift Passes* 4 days 5 days 6 days 7 days 8 days Evasion Ad £123 £148 £172 £196 £219 Evasion 60-79 years £111 £133 £155 £177 £197 Evasion Child (5 - 14yrs) £99 £119 £138 £157 £176 Valmeinier /Valloire Ad £109 £126 £143 £157 £171 £402 Valmeinier / Valloire 65-74 years £98 £114 £129 £141 £154 4 £302 Valmeinier / Valloire Child (5-12yrs) £93 £108 £122 £133 £146 3 £139 * For Half Term coach travel a peak season supplement of £20 will be applied St Gervais lift passes Valmeinier lift passes * The ski hire and ski passes are normally booked to commence the morning after your arrival in resort. When booking 8 days the ski hire and ski passes commence on the day of arrival. The skis provided FREE on your arrival day may be of a different standard to those pre-booked for the remainder of your holiday. Helmets X Small (50 - 52) per day Small (53 - 54) Medium (55 - 56) £1.50 Large (57 - 58) X Large (59 - 60) Your helmet size is determined by the circumference of your head in centimetres. It is measured by wrapping a tape measure around your head just above the eyebrows. Recommend‘n’Save Recommend your friends and relatives to Snowcoach and save money! Snowboard and boot hire Snowboard hire Receive £20 discount off your Snowcoach holiday for every passenger that books from your recommendation. Snowboard & boot hire 4 Days 5 Days 6 Days 7 Days 8 Days 4 Days 5 Days 6 Days 7 Days 8 Days We will also give every recommended passenger a £20 St Gervais £43 £52 £61 £69 £75 £69 £83 £95 £108 £119 Recommend a family of five and receive a £100 discount. Valmeinier £49 £62 £66 £69 £73 £69 £84 £88 £91 £97 discount off their holiday. The recommended party will also receive a £100 discount. The recommended passenger/s must be new clients travelling with Snowcoach for the first time. Valid on 7 night stays travelling by coach at full brochure price. For other durations or other travel arrangements the discounts vary. Ask for details. Ski & snowboard lessons Call for ski school details 29 Book online at snowcoach.co.uk or call us today on 01727 866177 Dep Summer in the Alps - Summer 2016 Summer in the French Alps You will be amazed at the number of things to see and do!!! There are numerous forest, valley and mountain walks on marked trails with rides on the ski lifts, taking you up into the stunning mountain scenery. It is quite strange to think that this is possibly where you skied up the winter! Hotel Terminus, Le Fayet, St Gervais, Mont Blanc (Open all year round) Hotel L’Aigle, Valmeinier 1800, Valloire & the Maurienne Valley (July & August) In summer this area is increasingly famous for cycling and is ‘La Maurienne, le plus grand domaine cyclable du mondemonde’ with several of the world’s most famous cycling mountain passes. The whole area is wonderful for both the active and those who prefer a more relaxed time, providing activities from walking and fishing to mountain biking, horse riding and ice skating. The rack railway departs just seconds from the hotel and takes you up to 8,000ft on Mont Blanc with its stunning scenery. The resort gives you the feeling of being on top of the world, a perfect environment for extensive walks and other outdoor pursuits. The pretty alpine village of Valloire is nearby and the area also includes the mountain passes of Galibier leading to Briancon and Deux Alps, and the Iseran pass leading to Val d’Isere, one of the highest in Europe. The main railway station is a few minutes’ walk from the hotel and provides easy and inexpensive travel around the local area including Annecy, Chamonix, Geneva and Martigny. The natural environment offers a wide range of flora and fauna, as well as the beautiful, relaxing, natural landscape and clear mountain air. Pamper yourself at the local thermal spa with a range of beauty treatments available. Local activities include: Local activities include: • Walking • Hiking • Mountain Biking • Canoeing • Fishing • Tennis • Ice Skating • Rock Climbing • White Water Rafting • Canyoning • Swimming Pool • Bobsleighing • Sightseeing • Hot Air Ballooning • Walking • Mountain Biking • Tennis • Swimming Pool • Cycling • Thermal Spa in Le Fayet • Paragliding/Hang-gliding • Golf (Chamonix and Megeve) • Lakes – Swimming/Sunbathing • Horse Riding • Concerts and Special Events • Hiking • Sightseeing • Rock Climbing • Cycling • Fishing • Lakes – Swimming/Sunbathing Getting to the Hotel L’Aigle • Self Drive, A perfect base for wonderful sightseeing with your own car or bike Getting to the Hotel Terminus • Self Drive, ideal for long and short stays or as an en-route stop • Fly to Geneva, only 50 minutes from the hotel – local shuttles available • Train from London, changing Paris - visit For more information andatprices For more information and prices - visit www.hotelterminus-stgervais.com or call us on: 01727 866177 www.hotellaigle-valmeinier.com or call or call us on: 01727 866177 30 Your contract is with Ski Snowcoach Ltd. or Cantabrica Air Brokers Ltd. trading as Ski Snowcoach. When you make a booking, you guarantee that you have the authority to accept, and do accept on behalf of your party the terms of these booking conditions which, unless agreed in writing cannot be changed. A contract will exist as soon as we issue our confirmation invoice. This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. If you had not seen these terms and conditions when you made your booking, it is deemed that the terms are accepted. Paying for your Holiday When you make your booking you must pay a deposit of £100 per person. The balance of the price of your holiday arrangements must be paid at least ten weeks before your departure date for which a 1.5% charge will be charged if paid by credit card. If the deposit and/or balance is not paid in time, we reserve the right to cancel your holiday arrangements. If the balance is not paid in time we shall retain your deposit or charge an administration fee of £10 per day thereafter, until payment is received. All monies you pay to a travel agent will be held at all times on behalf of Cantabrica Air Brokers Ltd or Ski Snowcoach Ltd. Insurance Should you, or any member of your party, not take appropriate insurance, you absolve us of all possible liabilities and consequences in respect of matters that otherwise would be covered and will reimburse us any expenses we may incur. Passport and Visa Requirements If you hold a valid EU passport you do not need a visa for any of the countries featured in this brochure. It is your responsibility to ensure that you have a valid passport and, if you do not hold an EU passport, to ensure that you have any visa that may be required. Health and Travel Advice For health and travel advice visit www.nhs. uk/healthcareabroard and/or www.fco.gov.uk. Special Requests and disabilities We will endeavour to meet special requests or preferences but no guarantee can be given. We will do everything we can to help those who need assistance prior to or at the time of booking. If assistance is required during the journey to the resort or during the holiday it is important that full details are given at the time of booking. All requests including those of a dietary nature must be shown on the booking form but cannot be accepted as a part of the holiday contract unless specifically agreed in writing. Early Snow Guarantee in recent seasons most of our resorts have enjoyed good conditions and with our Snowcoach service at least one of the nearby ski areas on our regular programme has had good skiing. However, with the variable early season snowfalls, we have decided to provide this special snow guarantee free of charge. It covers departures from 10 Dec to 28 Jan (excluding New Year). If every ski area on our normal programme has less than 50% of its lifts open, then 5-3 days before departure you can decide to change your holiday to another resort the same week or to change to another departure date, subject to availability. If you change to a less expensive holiday the price will remain the same. If you change to a more expensive holiday we will pass on any difference in price as per the brochure. There will be no administration fees for any changes. We will offer at least three alternative holidays for you to choose from and of course will do everything possible to accommodate your preferences. Under this guarantee there will be no cash refunds. You have to consider other people. We reserve the right to refuse or cancel a booking or admittance and/or re-admittance to the accommodation or transport to clients who breach any applicable rules or whose behaviour (including bad language and abuse) or health or hygiene which in our opinion or that of any person in authority may impair the comfort, or well-being of others, their safety and the safety of employees, or damage to property. Brochure Information All the information in the brochure and/or website is published by us in good faith and is believed to be correct and valid at the time of going to press. Unfortunately, errors may have occurred and changes taken place affecting this information and it is your responsibility to check the updated information at the time of booking. You must understand that certain facilities (including entertainment, excursions, local transport and sporting activities) and services mentioned may be subject to consumer support, maintenance or weather conditions and may not be available at certain times, in particular during the early and late season, the choice of shops and their provisions may be limited. This brochure is our responsibility, as your tour operator. If You Have a Complaint If you have a problem during your holiday, please inform the relevant supplier of the service/s in question and our resort representative immediately who will endeavour to put things right. If your complaint is not resolved locally, you must obtain from the representative, a Client Comment Form for immediate completion. Follow this up within 42 days of your return home by writing to our Customer Services Department giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. It is an express condition of your contract that this simple procedure is followed. We cannot accept liability in relation to any claim, which does not involve death, injury or illness if this procedure is not followed. If you have a complaint, we will try to settle it amicably. In the event of our being unable to agree a solution, you are entitled to pursue the matter through the courts. If You Change Your Booking If, after our confirmation invoice has been issued, you wish to change your holiday arrangements in any way, for example your departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes (including alterations to names) must be in writing from the person who made the booking or your travel agent. You will be asked to pay an administration charge of £15 per person, and any further cost we incur in making this alteration. An alteration within ten weeks of departure may, if a change of departure date, flight, accommodation or resort, be considered as a cancellation and subject to the cancellation charges set out below. Luggage When travelling restrictions apply to the weight and dimensions. Restrictions also apply in respect of hand luggage. Full details are provided in the Holiday Itinerary emailed to you two weeks before departure. Our liability for the loss, damage or delayed luggage is limited as set out under the heading ‘Our Liability to You’. Porterage is not provided. If You Cancel Your Booking You, or any member of your party, may cancel your holiday arrangements at any time. Written notification from the person who made the booking or your travel agent, on your behalf, must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below. More than 70 days. . . . . . . . . . . . . . . . deposit only 70 - 42 days before departure . . . . . . . 30% (or deposit if higher) 41 - 29 days before departure . . . . . . . 40% 28 - 15 days before departure . . . . . . . 65% 14 - 7 days before departure . . . . . . . . 90% Less than 7 days before departure. . . . 100% If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. If you, or a member of your party, is prevented from travelling, a third party may be substituted (introduced by you) without incurring any charge, other than a £15 amendment fee, providing 21 days notice prior to departure is given, the third party must, however, be a suitable client. Within 21 days cancellation charges as set out above may apply. Departure Times If travelling by coach, you must be at the pick-up point 20 minutes before the departure time, final details of which, including the pick-up point, will accompany your travel documents. If We Change or Cancel Your Booking Delays Regardless of the mode of transport, it must be accepted that delays can occur. Delays if travelling by coach You will understand that be it due to traffic, weather conditions, mechanical failure, an accident or some other reason, the location of any delay cannot, even with all due care, be predicted, nor the circumstances or conditions which may exist. Accordingly, we cannot accept liability for any inconvenience or expenses you may incur or any consequential losses. We will make every effort to operate coaches of the standard described in this brochure but cannot accept a claim on the basis of an inferior vehicle being used as a relief or replacement or in cases of ‘Force Majeure- Important’ as described in these conditions. A delayed coach may necessitate reduced meal and stretch stops. Accommodation Accommodation is reserved from 16.00hrs on your arrival day into resort. On your day of departure you will be required to vacate your room at 0900hrs. It is unlikely that we will have to make any changes to your holiday arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you, or your travel agent, of them at the earliest possible date. We also reserve the right, in any circumstances, to cancel your holiday arrangements. For example, if the minimum number of clients required for a particular arrangement is not reached, we may have to cancel it. However, we will not cancel your holiday arrangements less than ten weeks before your departure date, except for reasons of set out under the heading ‘Force Majeure - Important’ or failure by you to pay the final balance or abusive behaviour. If we are unable to provide the booked holiday arrangements, you can either have a refund or all monies paid or accept an offer of alternative arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower rate). If it is necessary to cancel your holiday arrangements, we will pay to you compensation as set out in this clause. Minor changes for which compensation will not be paid include alteration of your outward/return coach departure time of less than 12 hours, coach departure points (if this is necessary, we will arrange and pay for transport to a new departure point, 31 the method of transport being at our discretion), combining coaches, routing, accommodation to that of the same or a higher standard of classification, or loss of on board video/DVD service. If it is necessary to combine coaches, the affect of this may mean a change of routing, seat numbers, type of vehicle, a delay or loss of on board video/DVD service. If we make a major change to your holiday, we will inform you or your travel agent as soon as is reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid. In all cases, except where the major change arises due to reasons set out under the heading of ‘Force Majeure - Important’ we will pay a minimum compensation level as detailed below: More than 70 days . . . . . . . . . . . . . . . . nil 70 - 42 days . . . . . . . . . . . . . . . . . . . . £5.00 41 - 29 days . . . . . . . . . . . . . . . . . . . . £10.00 28 - 15 days . . . . . . . . . . . . . . . . . . . . £15.00 14 - 0 days . . . . . . . . . . . . . . . . . . . . . £20.00 If we are not given sufficient notice to notify of a change in accommodation or resort before your departure, we will pay, as a disturbance fee, £10 per person in addition to the above scale and refund any difference in the brochure price you are entitled to. A major change is one which involves a change of resort, departure time by more than 12 hours, accommodation to that of a lower standard or classification. Should a situation arise whereby circumstances amounting to ‘Force Majeure’, as defined in these conditions, forced us to curtail your holiday after the date of departure, we regret that, beyond any money recovered by us, we could not make any refunds or pay compensation or be responsible for any costs or expenses incurred by you. Our Liability To You 1) We promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note it its your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). 2) We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: -the acts (s) and/or omissions (s) of the person (s) affected or any members (s) of their party or -the act (s) and/or omissions (s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or -‘force majeure’ as defined under the heading ‘Force Majeure - Important’. 3) Please note, we cannot accept responsibility for any services, which do not form part of our contract. This includes, for example, any additional services or facilities, which your accommodation provider or any other supplier agrees to provide for you where the services or facilities are not advertised in our brochure and we have not agreed to arrange them and any excursion you purchase in resort. Where such services are arranged by us we act solely as an agent for the provider and do not accept any liability. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. If the contract we have with you is not performed or is improperly performed as a result of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, and you suffer injury or other material loss, we will offer you such prompt assistance as is reasonable in the circumstances. 4) The promises we make to you about the services we have agreed to provide or arrange as part of our contract - and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with the local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had those services been provided in the UK. 5) As set our in these booking conditions we limit the maximum amount we may have to pay you for any claims you may make against us. Where we are found liable for the loss, damage or delay to any luggage or personal possessions (including money), the maximum amount we will have to pay you is £50 per item affected unless a lower limitation applies to your claim under this clause or clause (6) below. For all other claims which do not involve death or personal injury, if we are found liable to you on any basis the maximum amounts we will have to pay you is three times the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person (s) affected in total unless a lower limitation applies to your claim under clause (6) below. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday. 6) Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any sea, rail or road carrier or any stay in a hotel, the maximum amounts of compensation we will have to pay you will be limited. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carriers or hotel keeper concerned would have to pay under the international convention or regulation which applies to the travel arrangements or hotel stay in question (for example, the Athens Convention for international travel by sea). Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or party of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. Copies of the applicable International Conventions and Regulations are available from us on request. 7) Please note, we cannot accept any liability for any damage, loss, expense or other sum (s) of any description (1) which would on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally we cannot accept liability for any business losses. 8) You must provide ourselves and our insurers with all assistance we may reasonably require. You must also tell us and the supplier concerned about your claim or complaint as set out under the heading ‘If You Have a Complaint’. If asked to do so, you must transfer to us or our insurers any rights you have against the supplier or whoever else is responsible for your claim or complaint (if the person concerned is under 18, their parent or guardian must do so). You must agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights which are transferred. Force Majeure - Important Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage or loss (as more fully described in ‘Our Liability to You’) as a result of ‘force majeure’. In these Booking Conditions, ‘force majeure’ means any event which we or the supplier of the services(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, traffic conditions, mechanical failure, fire and all similar events outside our control. Our Price Promise We reserve the right to alter the brochure prices of any holidays and ski pack prices . You will be advised of the current price at the time of booking your holiday. HOLIDAY PRICE: Once you have paid your deposit to book your holiday we guarantee the holiday price. The sole exception being any taxes or Increases Imposed by the UK or foreign governments. SKI PACK PRICES: Once the ski pack Items have been paid we guarantee the price Is fixed and there will be no surcharges. Financial Protection Ski Snowcoach Ltd and Cantabrica Air Brokers Ltd are companies committed to customer satisfaction and their financial protection. The Consumer Credit Act (1974 section 75) protects any payments over £100 made by cards. As so many bookings are increasingly made with cards this automatically ensures that cover is provided for payments made this way. Your accommodation in Snowcoach Club Hotels is provided by our own company Mountain Lodge Hotels who own the properties. In addition, the Package Travel Regulations (1992) apply to inclusive holidays where appropriate if not covered by the above. This requires all monies to be insured or covered by trust accounts. Data Protection We take full responsibility for ensuring that proper security measures are in place to protect your information. We may pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies, insurers etc.We will not pass any information onto any person not responsible for part of your travel arrangements. Sending Your Tickets Travel information and Itinerary will be emailed to you approx two weeks prior to departure. Brochure Validity - Holidays in this brochure operate within the period 01 December 2015 - 30 April 2016. Published August 2015. Book online at snowcoach.co.uk or call us today on 01727 866177 Fair Trading Guarantee 2015/16 Live and Let Live e Special offers on many dates e Child discounts e Jetaway breaks - FREE airport transfers Valmeinier & Valloire - Winter 2015/16 If undelivered please return to: Ski Snowcoach, 7 Cedar Court, Parkway, Porters Wood, St Albans, Herts AL3 6PA e Coaches - Excellent leg room and recline at no extra charge e Social skiing e Hot tubs and steam rooms e 4 course evening meal with good wine - EVERY NIGHT of your stay Ski Snowcoach for better value 32