What would you do? - NSW School of Massage
Transcription
What would you do? - NSW School of Massage
Winter 2011 Hands On! T h e j o u r n a l f o r massa g e t h e r a p y st u d e n ts What would you do? Real ethical scenarios Top 5 Student FAQs Profiles: Students & Graduates What’s On! t Studenudy Case Srtds Awa 2012 www.aamt.com.au Hands On! 1 Hello and welcome to all students! As editor of HandsOn! – a journal for massage students, I am proud to present the first edition of this brand new FREE learning tool. Each issue is geared towards the needs of students – providing you with the info you’ve been asking for and lots of handy extras that will be invaluable as you prepare for your exciting new career. I would like to take this opportunity to congratulate you on your study achievements to date. Studying massage therapy requires effort and discipline, yet it’s a field where the rewards and opportunities are limitless. You really do have an exciting career ahead of you! As a recent massage graduate myself, I know firsthand how much there is to learn and take on-board while you’re studying, as well as how this learning continues as you build your business and find your feet within the industry. That’s the great thing about massage – you never stop learning! It can all be a bit overwhelming at times, and so HandsOn! is here to help: by giving you a forum where you can ask your questions, share your knowledge, and get HandsOn! and “streets ahead” in your massage career! Every piece of information you can get your HandsOn! whether big or small, makes you a more- informed and betterequipped therapist. Our vision is that the articles in this journal will help to enhance and consolidate what you are already learning and practicing in class, so that when you graduate, you’ll be well-armed with the skills and know-how you need to be successful. As this is a new and evolving resource, we welcome your feedback and ideas. Please feel free to let us know what you think and what you need – email us on [email protected]. Good luck as you prepare for the future and happy reading! y Australian Industr Statistics Massage ed: sk Therapists were a Where do you work • Home - 29.8% c) - 46.8% e Clinic (STT, Myo, et • Remedial Massag • Mobile - 8.5% Osteo, y Clinic (With Physio, • Multidisciplinar r) - 14.9% Chiro, Doctor, Othe your professional Where do moste of ? referrals com frsom - 25.93% er • General Practition s/Doctors - 18.52% • Sports Physician - 11.11% • Physiotherapists ess leaders - 22.22% • Gymnasiums/Fitn • Osteopaths - 0% 11.11% • Chiropractors rty nsultants (third pa • Rehabilitation Co . insurance) - 11.11% All rights .com.au 2005 - 2011. © softtissuetherapy etherapy.com.au/poll.aspx ssu reserved. www.softti Did you know? The morbidity from overall musculoskeletal disorders is thought to affect more than 30% of the Australian population. It’s estimated that more than six million Australians suffer from a musculoskeletal condition. Catherine Thompson Editor The right insurance touch Aon is endorsed by the AAMT as the preferred provider of insurance for their members. Aon offer’s AAMT members considerably reduced premiums on combined malpractice, public and products liability insurance. RRIS1929B 0811 2 Hands On! www.aamt.com.au from? For fast, efficient and friendly service contact Aon: 1800 805 191 Email [email protected] or visit aon.com.au/massage e t h i c a l s ta n d a r d s What Would You Do? Real scenarios – helping you consider ethical standards in your massage practice. Today’s Ethics Topic: DRAPING It is vital for the success of your business to maintain a high standard of draping and client privacy at all times. Inadequate draping is a recurrent issue in the ethical complaints AAMT receives from clients. If you know what to do, before faced with a situation, you can minimise the risk of complaints and ensure your clients feel safe, secure and respected and avoid potentially damaging legal proceedings. 01 02 03 This is a common request, usually in Queensland where it is hot and humid, or by individuals mistakenly seeking sexual service. The massage room is very warm and your client asks not to be draped. What do you say? a) Explain the benefit of draping for client privacy and professional boundary setting, the Code of Ethics you work within and offer to lower the room temperature b) Agree to the request but if the client gets cold then you offer to drape c) Say no to the request explaining you could be sued for sexual misconduct d) None of the above. After returning into the clinic to begin a massage on a client you notice that the client appears to have followed all your instructions. They are prone with a towel covering all of their body. However, when you adjust the draping to work on their gluteals you discover that the client is not wearing any underwear. What do you do? A parent brings their 8-year-old child to you for a massage. The child removes all of its clothing including underwear before getting onto the table. What do you do? Scenario One Scenario Two Scenario Three For both scenario two and three: a) Proceed with the massage and try to keep the clients’ gluteals covered at all times with a towel. b) Tell the client you wouldn’t normally massage someone without their underwear on, but you will make an exception this time. c) Assume that if the client removed their underwear, they must be comfortable being naked on the table. You don’t say anything in case it upsets the client. d) Politely reassure the client that is was OK that they misheard your original directions to leave their underwear on, and excuse yourself from the room so the client can replace their underwear. Answers: Scenario One – a) Scenario Two and Three – d) Handy Hints: • Give new clients a Welcome to our Clinic info sheet, which they can read while they fill out their new client documentation. Include a section on How to prepare before getting on the table which includes a statement: “Please leave your underwear on”. • Make sure you always gain written consent from a parent/guardian and that the parent/guardian remains present for the duration of any massage session of a minor 16 years of age or under. • Refer to the AAMT website to download a copy of AAMT Code of Ethics and Standards of Practice: www.aamt. com.au/scripts/cgiip.exe/ WService=AAMT/ccms.r? PageId=11005 • Regular self-evaluation of your standards of practice is really important, even after you leave College. Refer to the Review By Peers guide which focuses on professional, clinical and administrative processes, released by the Australian Commission on Safety and Quality in Healthcare: www.safetyandquality.gov.au/internet/safety/ publishing.nsf/Content/ compub-ReviewByPeers www.aamt.com.au Hands On! 3 to p 5 s t u d e n t faq s Student Questions HandsOn! asked students from Victoria University, Melbourne to tell us their biggest questions about the industry and what information/ resources would help their studies and their future goals. Here are some of the answers: Q1 What do I need to get ready before entering the workforce? If you will be seeking employment and/ or contractual work, most employers will require that you already hold certain documentation in order to apply. Below is the documentation required by most employers for remedial massage therapists as listed in SITUATIONS VACANT postings on websites such as: Seek, MyCareer & AAMT Classifieds) • Diploma of Remedial Massage – HLT50307 • Current First Aid certificate • Provider numbers with all major Health Funds • ABN • Current Insurance incl. Professional Indemnity and Malpractice • Professional massage association registration • WorkSafe or WorkCover registration number. Q2 What business set up costs should I consider? The cost of running a massage business can vary greatly for each therapist and depends on factors such as location, clientele, modality, scope of practice, climate, age/size of business, and marketing strategies. As part of your Cert IV and/or Diploma course, you will be preparing a business plan. This exercise allows you to decide on your own unique business model. Once you know what your business model looks like, you can start calculating the associated costs and working out a financial budget. 4 Hands On! www.aamt.com.au Without getting into specific details, when considering a financial budget, some OVERHEADS to consider are: • Rent/Power • Linen/Oils • Hygiene (washing/drying linen) • Superannuation/Workcover (even if self-employed) • Marketing/Business cards • Website/Phone line • Printing costs/Client history notes Subscriptions/memberships/insurance/accountant fees. Some INITIAL SET UP COSTS to consider are: • Massage table • Massage equipment • Chairs & Desk • Photocopier • Filing Cabinet (lockable) • Music player • Cashbox/register • Room decor (e.g. charts, lamps). Once you have worked out your total costs for the year, it is useful to incorporate this figure into your total projected revenue, to work out how much of each client fee, should go towards your business costs. i.e.Fee x total no. of clients = total revenue total costs ÷ total revenue = % of client fee set aside to cover costs Q3 How do I find out about GST and whether it will apply to my business? The Australian Taxation Office (ATO) have a number of great tools available to help your business set-up (incl. and learn about your tax obligations and entitlements. Brochures to help get you started: Choosing the right business structure: www.ato.gov.au/content/downloads/ mei00182084nat72538.pdf Checklist for people starting a new business – some basic but important tax issues to check when starting a new business: www.ato.gov.au/content/downloads/ BUS69534checklistnewbus.pdf ATO also provides: FREE AND HELPFUL ASSISTANCE VISITS. Visits are confidential and conducted by tax officers at your place of business or preferred location. They will work through any issues you may have and discuss specific tax information of interest to you. Visit www.ato.gov.au/ assistancevisit for more details. SEMINARS AND WORKSHOPS ATO conducts regular tax basics seminars and workshops on record keeping, and also employer responsibilities. Handy Hints: • As part of your research you might try contacting local therapists in your area who run a business similar to yours to see if they may give you some idea on general business costs. • A very useful book is Foundations of Massage (Authors: Tuchtan, C., Tuchtan, V., and Strelfox, D). It contains information on how to budget for your business costs and may even be in your school library. • Consider using an accountant to give you financial advice and cater to your specific business needs, the cost is tax deductible! To make a booking visit www.ato.gov. au/seminars. Check out ATO’s other e-resources at: www.ato.gov.au/ businesses/content.aspx?doc=/ content/69534.htm Q4 What are some free online sites and tools that could assist my studies? Research • It is free to subscribe online to MEDSCAPE for access to their extensive index and to receive regular research news updates at: https://login. medscape.com/login/sso/getlogin? • PubMed Central (PMC) is the free digital archive of full-text articles appearing in the biomedical and life sciences journal literature at the US National Institutes of Health (NIH). PMC have recently announced the addition of the International Journal of Therapeutic Massage and Bodywork (IJTMB) to their index of journals. For immediate and complete full-text access to all IJTMB articles go to: www. ncbi.nlm.nih.gov/pmc/journals/1468/ • Associated Bodywork & Massage Professionals USA, have useful information for massage therapists worldwide including an archive of over 1000 published articles relating to massage: www.massagetherapy.com/home/ index.php Anatomy and terminology Check out these free iphone/ipad apps: • Musculoskeletal System – Anatomy Quiz: itunes.apple.com/au/app/ musculoskeletal-system-anatomy/ id359366806?mt=8 • Eponyms (for students): www.imedicalapps.com/2010/02/top-10-freeiphone-medical-apps-for-healthcare-professionals/9/ Business support • Listen to seminar replays to 10 weeks to a Better Massage Business by Canada-based Don Dillon, MT Coach. Don offers massage therapists useful tips on how to run an effective and profitable business: www.mtcoach. com/10_Weeks.htm Q5 How can I better manage my workload and time pressures as a student? Many students find that their greatest challenge is managing their time effectively. This is especially true for students who have to deal with the additional issues of work and home commitments. The following are tips from the academictips.org website to help you deal with this issue: • Clear your schedule. Don’t overextend yourself. Recognize that your obligations and resulting stress are as important as other people’s needs. Set limits around being interrupted or rescheduling your work time to accommodate others. Omit or reschedule some of your other obligations. You want to give full concentra- tion to your studies without feeling guilty about what you’re NOT doing. • Get motivated. Create a work area that is free from distractions and commit to staying there for at least one to two hours. If you get side-tracked, remind yourself how this activity will help you to meet your goals. • Prioritise. What has to be done first? When is it due? What is worth more in terms of your grade? What is worth more in terms of your personal, educational, or career goals? • Make sure you understand the task. Ask questions. Get help if you need it. • Break down the task into chunks. Estimate how much time you’ll need to complete the task. Don’t try to do it all at one time. Break it down so that it’s “do-able” and not so overwhelming. Stay up-to-date on assignments to help avoid overload. • It doesn’t have to be perfect. Some people are so afraid that they won’t perform perfectly, they won’t do anything at all. Make sure you understand the expectations of your instructor. Then evaluate how important the task is and what level of performance is acceptable to you. Then just do it! • When you really hate it, try to make it as enjoyable as possible. Work on this task first, while you have more energy. Reward yourself when you complete certain aspects of the task. Study with a friend. Academictips.org is a website featuring “how to study tips’ from people around the world. FIRM.n.FOLD Australia’s Principal Provider of Massage Equipment Student Offer #1 Healers Choice Massage Table with face hole & plug, face crest extension, arm sling and carry bag. $199 Student Offer #2 Healers Choice Featherlite Table with face hole & plug, face crest extension, arm sling and carry bag. $259 www.massageequip.com Brisbane . Melbourne . Sydney . Gold Coast . Freecall 1800 640 524 www.aamt.com.au Hands On! 5 profiles Student Profiles Flynn Medson Joe Hynes What first interested you about massage? I dislocated my knee snowboarding and tore my ACL and lateral meniscus. This required rehabilitation and I soon found out a lot about my knee and how it worked and my physio gave me loads of good advice. This then got me wanting to help other people out and explore the many wonders of the human body. Where do you see your massage career taking you? I see myself opening my own clinic offering treatment to my clients to help them in healing their injuries and helping them to regain normality in life. It would incorporate training in a gym as well as massage therapy work, coaching and helping people to get the most out of their bodies for the rest of their lives. What’s the best piece of advice anyone has ever given you? Fight for what you strive to achieve and adapt to endless possibilities. Name two people, living or not, that you would invite to a dinner party, and why? One: Razz Smith. She has been my motivation and inspiration for the past 18 months, always feeding me more info and never letting me cheat or take the easy option. We get along like a house on fire and feed off each other’s minds so she would be a perfect to have at a dinner party. Two: Lee Ashworth. One of my best mates who’ll talk anyone under the table. He’s been a real mate since I met him and he’s more than earned a spot at a dinner party with me. He has always been honest and offered advice when needed and will continue to be my mate till the end of time. What first interested you about massage? I had been interested in doing it for years but had never looked into how I might go about it. Eventually I grew tired of my 9-5 job and started looking around for a course. My only regret is that I didn’t do it sooner. I find the work incredibly rewarding and there are so many settings I can work in. Where do you see your massage career taking you? Right now I am just working from home and loving it. But in the future I would work overseas. Canada looks interesting. My dream is work with professional athletes, particularly fighters. I have a martial arts background and would love to have a permanent position with an MMA camp. What’s the best piece of advice anyone has ever given you? “Do what makes you happy.” I heard it from so many people for years but never really took it on-board. I was always picking jobs based on what I thought I should do rather then what made me happy. I’m now setting my own hours, making decent money and doing something I really enjoy. Name two people, living or not, that you would invite to a dinner party, and why? Jamie Oliver. I would get him to cook everything. Bob Marley. Why? You really have to ask? Sunshine Coast Institute of TAFE Mooloolaba Campus. Diploma of Sport (Athlete Support Services), Dip. of Remedial Massage. Vicki Mokomoko Gold Coast Institute of Tafe and Q Academy. Certificate IV and Diploma of Remedial Massage. What first interested you about massage? I have always thought about massage, however, I never received a massage until at least a year before I started studying. Coming from an office background, sitting all day not being challenged enough, the idea of learning about the body, being able to help an individual and knowing this is a field of continuous learning interested me. Where do you see your massage career taking you? Owning a massage clinic that has a great reputation for helping clients with dysfunctions (structural and functional), and working towards rehabilitation/prevention. Constantly learning and sourcing knowledge/ skills from all aspects of life and possibly head towards osteopathy. Employing staff of the same mindset and willingness to share and increase their knowledge/skills. What’s the best piece of advice anyone has ever given you? Be open. Name two people, living or not, who you would invite to a dinner party, and why? One: Mum, always there for me, we have fun and I already invite her to everything. Greatest Mum in the world! Two: one of my three sisters (whichever one is available). Again they are always there for me, we all have fun together and I already invite them to everything. Greatest sisters in the world! 6 Hands On! www.aamt.com.au Endeavour College of Natural Health, Adelaide. Just completed Cert IV and starting Diploma Remedial Massage. Kylie Willis Endeavour College Adelaide. Cert 4 Massage. What first interested you about massage? About ten years ago I saw a surgeon about knee pain and swelling, he said, “Come back in a few years and I’ll replace it”. I was 28. I said, “Is that it?” He said, “Yeah, I’m a surgeon that’s what I do”. I walked out after a very expensive consult, and across the road was a sports massage therapist. I booked in with him, hoping to get some relief and over 12 months he helped me fix my knee (wonky hip actually). I thought that was a great result. Where do you see your massage career taking you? I quite like the idea of working with differently able-bodied people: they inspire me. What’s the best piece of advice anyone has ever given you? Some of the advice that sticks in my mind. more because of the context of the moment has been, “Some days are diamonds, some days are stones” (don’t take advice from anyone quoting Country & Western music), “Swim or swim harder” (my brother), “Sometimes the best response is no response” (my bf), ”To thine own self be true” (don’t know who said that), ”Love may not conquer all but it sure makes life better” (me - be courageous with love), “It costs nothing to have good manners” (Jen). Name two people, living or not, who you would invite to a dinner party, and why? Jesus, Buddha, and my friend Beth (because I’d need someone to talk to about it later). I’d say “So, you’ve been two of the most influential people on the planet in my little existence, how do you think it’s all going? Is there any turning this ship around?” At least one of them would tell me to try to be more generous with others. Lecturer Profile Where are they now? Looking at career paths taken by recent graduates Sonya Leslight Gold Coast Institute of TAFE Courses taught: Cert IV Massage Therapy, Diploma of Remedial Massage, Diploma of Sport (Athlete Support) What first interested you about massage? ad How great I felt after a massage! I noticed an for a short massage course and thought I would love to see if I could learn some skills to make family and friends experience this amazing feeling massage gives. From the moment I t stepped in the classroom I knew I was mean have still and start the from it loved I there, to be the same passion 14 years on. Why did you choose to be a teacher? I was assisting a colleague with an “Introduction to Massage” course, and really enjoyed the interaction with the students and thought I would like to be able to do this someday. ge I started training therapists for a mobile massa of company, and noticed the varying difference yed therapist’s knowledge and techniques, displa d through some of the colleges. I really wante to as nts stude ng assisti in nce to make a differe what is needed to becoming a great massage therapist, and I am very thankful to my past me teacher who had the confidence to invest in tic fantas a of part e becom to up and help me team of teachers at GCIT. What’s a really good book you would recommend to students? Basic Clinical Massage Therapy: Integrating Anatomy and Treatment, by James H Clay & rs David M Pounds. This textbook provides learne the of tions with very detailed illustra musculoskeletal structures, which as we all know, is an essential part of learning massage. nce This can be used as a practical muscle refere y therap ge massa l clinica whilst applying basic techniques onto individual muscles. Name two people, living or not, that you would invite to a dinner party, and why? . This one has taken some time to narrow down If you think that I may be sitting around talking massage, you are mistaken ... Dave Grohl – (Foo Fighters, Them Crooked Vultures, Queen of the Stoneage, Nirvana) You have to have good music at a dinner party and and who else can play just about any instrument ! songs ing amaz sing the Billy Connolly – One of the funniest men on story! better a tell could planet, who else Alys with a client at the HEAL Community Clinic Alys Cavanagh Current role: Director & Primary Therapist Workplace: HEAL Community Clinic, East Croydon, VIC Qualification: Diploma of Remedial Massage - HLT 50307 Alys Cavanagh graduated in 2009 from the Melbourne Institute of Massage Therapy. Since then she has embarked on a journey that is an inspiration to us all and just goes to show how much can be achieved when hard work and determination are applied to turn a dream into reality. And that is where it started – Alys had a dream – in her words: “To shine a light in dark places. See potential. Enable change”. The dark place within the community that she found was the place of homelessness and marginalisation, and a light she could shine for them was with her hands. In Australia, there are approximately 105,000 people who are experiencing some level of homelessness and whose access to quality and alternative health care can be limited. Alys explains that poor sleeping conditions, lack of good wholesome nourishment and the high levels of stress and demoralisation of being permanently on the move and fighting for their personal safety can put their bodies under immense physical and emotional strain, and can result in an array of acute and chronic soft tissue dysfunctions. Alys started working with clients in this situation by volunteering at various evening meal services for individuals and families in need. Alys began to see firsthand the impact massage was having on their bodies and on their lives, and how even a ten minute massage was enough to see shifts in mobility, function, mood and overall wellbeing. The demand for this service was such that Alys tells us that she “decided to raise funds to open a day clinic to provide longer and better quality treatment for the many severe physical and emotional stresses I was encountering among these clients.” The clinic now operates two days a week, providing a high-standard remedial massage therapy program that is both clinic-based and outreach-based. Alys says she does what she does because she sees such potential in these people. “Even in the midst of the frustration and desperation that I encounter, I see incredible qualities of spirit. These clients are amazing people. As I have worked with these clients over the past few years, I realised that if they were just given the chance to heal – to repair, and become whole again – that they could shine, really shine. And if they shine, what an amazing inspiration to our community they will be.” Alys’ long-term vision for the Heal Community Clinic is to provide a holistic healing service that encompasses more modalities to enable emotional, nutritional, as well as physical healing for clients.Her advice to all massage therapists is to dig deep and really ask yourself why you do what you do, what spurs you on and truly enlivens you. “Go find your dark place and shine your light. Maybe that is doing exactly what you are doing right now, but with renewed conviction. Or maybe there are untouched communities close to you that you feel drawn to reach out to as well”. As you embark on your own career path, let Alys’ journey inspire you to follow your dreams and realise your full potential. And in doing so, you will also be helping your clients to realise theirs. Alys was the 2011 winner of the AAMT National Conference Scholarship Scheme. You can read more about Alys and the Heal Community Clinic in the Spring 2010 and Spring 2011 editions of the AAMT Massage Therapists Journal. If you are interested in learning more about volunteer and sponsor package opportunities at the Heal Community Clinic, please email Alys Cavanagh on: [email protected] www.aamt.com.au Hands On! 7 w h at ’ s o n ! Massage Students benefit from Western Bulldogs cadetship D iploma of Remedial Massage students at Victoria University in Melbourne have been practising their techniques on Western Bulldogs players as part of a paid Cadetship with the Club. The cadetship was established between Victoria University and the Club in 2010. Victoria University massage program manager Sally Harrop said the cadetship offers the Club an inexpensive way to provide players with regular remedial massages that help their on-field performance, while giving the students an opportunity for workplace learning in an elite sports environment. Students are supervised by the Club’s myotherapist and physiotherapist. Cadet Louise Rocchi (pictured) commented that the experience “has been a great confidence booster,” and adds that working with a football team can be fast pace! She’s found that the more comfortable she becomes working alongside the players and different practitioners the easier it gets and the more her mind is broadened. “I found it useful to be able to listen in on other practitioners’ advice and knowledge. It’s great to be able to transfer skills into different environments,” Louise said. t Studenudy Case Srtds Awa 2012 AAMT is offering students of massage, remedial massage and myotherapy the opportunity to present their case study at the Melbourne 2012 Conference. The contest is only open to current students and the winner will be attending the Conference to present and discuss their work with peers. This is an excellent opportunity to showcase the results of your study and your College. For further information email Catherine Thompson on [email protected] Massage Therapy Week 2011 5-11 September – Arthritis and Massage Therapy The theme for Massage Therapy Week 2011 is Arthritis and Massage Therapy. Research shows that massage therapy plays an important role in managing pain and improving mobility for people living with arthritis. As you know, when applied by an experienced therapist, massage can reduce swelling, improve circulation, reduce muscle tension, alleviate pain and improve mobility for arthritis sufferers. In support of this theme, the Australian Association of Massage Therapists (AAMT) and Arthritis Australia are working together to educate the general your guide to health and healing alternatives The Art of AUST. $8.95 NZ $9.95 your guide to health and healing alternatives From Coma to Yoga - research scientist reveals benefits of regular yoga practice • Informs and Educates • Emerging and Relevant issues • Independently produced • Australian-owned • Quality not quantity • Different from other media • For people, By people, About people YOUR GUIDE TO HEALTH AND HEALING ALTERNATIVES www.theartofhealing.com.au 8 Hands On! www.aamt.com.au The Art of AUST. $8.95 NZ $9.95 public about the benefits of massage in the management of arthritis. Workshops have been organised for therapists wishing to learn more about how massage can assist clients with arthritis. Like more information about Massage Therapy Week 2011 and details about the workshops running in your area? Visit: www.aamt.com.au. Visit our website and flick through SUBSCRIBE our latest and earn CPE issue, Points with Shop in our AAMT online store, Read reviews of some of the latest Books, CDs and DVDs in the natural healthcare industry, Subscribe to the magazine, or Join our free e-Newsletter and take advantage of Specials and Giveaways. +61 2 6685 5723