Boat Lifts

FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
Electronics
What
is
an
ASC
(Advanced
Switch
Control)
Box?
–
Beige
box
that
houses
the
electronics
for
a
DC
Winch
(12V)
and
VSD
motor
(24V).
It
has
color
coded
connectors
for
the
wired
remote,
limit
switch,
wireless
remote
and
motor.
These
are
FLOE’s
current
electronics.
What
is
an
ECB
(Electronic
Control
Box)
box?
–
This
black
box
preceded
the
ASC
and
had
relays.
Connectors
had
circle
plugs
versus
prongs
on
the
ASC.
If
a
customer
has
this
box
and
the
lift
is
not
working,
replace
with
ASC
to
fix
problem.
You
will
need
adapters
if
you
use
an
existing
limit
switch,
older
wired
remote
and
older
wireless
remote
that
have
circle
pin
plugs.
What
are
the
different
versions
of
Boat
lift
electronics?‐
Oldest
to
current
electronics:
1)
VSD
–
Big
grey
box
12
V
Lovejoy,
2)Electronics
in
motor
base
3)
ECB
4)
ASC.
Determine
what
electronics
customer
has
to
help
solve
problem.
What
does
a
pigtail
adapter
do?
‐
This
connects
the
current
ASC
to
the
older
motors
that
had
the
electronics
in
the
motor
base.
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
Why
are
adapters
needed
for
some
lifts
converting
to
ASCs?
–
The
current
ASC
for
VSD
lifts
have
4
prong
connectors
and
DC
winch
2
prong
connectors.
The
older
electronics
had
round
circle
plug
connectors
so
you
need
an
adapter
that
will
convert
a
circle
connect
to
a
pronged
connection
on
older
limit
switches,
wired
and
wireless
remotes.
Why
do
I
need
to
convert
to
a
new
ASC?
–
If
motor
is
only
working
in
one
direction,
99%
of
the
time
you
can
fix
this
with
a
new
ASC.
If
it’s
an
older
lift
with
electronics
in
the
motor
base,
you
could
replace
the
relays.
We
recommend
they
update
to
our
newest
electronics
the
ASC.
Questions
on
Lovejoy
connections?.
–
If
it’s
a
12
V
system,
update
them
with
the
24V
part
number.
Customer
will
need
to
send
us
their
motor
bracket
as
we
no
longer
make
them.
Need
to
fill
out
the
limit
switch
form
to
determine
correct
size
of
limit
switch
to
send.
What
would
cause
a
brake
to
malfunction
Corrosion
or
damage
to
brake
system.
You
should
be
able
to
hear
a
clicking
sound
when
operating
lift
in
either
direction.
If
no
clicking
sound
is
heard,
most
likely
there
is
no
power
to
the
brake.
check
all
wire
connections.
The
lift
may
still
operate
but
will
be
slow.
If
problem
persists,
brake
replacement
may
be
required.
What
does
a
limit
switch
do?
–
Limits
the
upward
and
downward
travel
on
a
lift.
DC
winches
only
have
an
upper
limit
switch.
VSDs
have
both
upper
and
lower.
A
lift
will
not
work
if
the
limit
switch
is
not
connected.
In
the
tool
kit
on
each
lift,
there
is
a
limit
switch
bypass
plug
that
plugs
into
the
ASC.
There
is
a
glass
reed
potted
in
a
plastic
house
for
greater
protection
as
part
of
the
limit
switch.
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
How
do
I
covert
a
pre‐2005
12
V
grey
box
to
a
new
VSD
system?
–
A
Lovejoy
Update
kit
is
available
(511‐45056‐00)
that
includes
a
new
motor
and
battery
tray.
The
old
Lovejoy
bracket
must
be
sent
in
to
FLOE
to
use
on
the
new
motor.
See
picture
below
of
bracket.
How
often
should
I
replace
the
batteries?
–
Batteries
can
last
quite
a
few
years
if
taken
care
of.
In
the
off
season,
you
can
leave
the
batteries
on
the
lift
but
they
must
be
fully
charged.
If
leaving
them
in
an
unheated
area
it
is
a
good
idea
to
keep
a
trickle
charge
on
them.
If
you
store
batteries
that
are
not
charged
in
freezing
conditions,
your
batteries
can
freeze
and
will
need
to
be
replaced.
Why
won’t
the
motor
come
off
the
VSD
lift?
–
The
motor
comes
with
anti‐seize
grease
which
is
supposed
to
be
applied
to
the
coupler
prior
to
installation.
If
this
is
not
used,
it
will
be
very
difficult
to
remove
the
motor
which
may
include
prying
the
motor
off,
possibly
damaging
the
motor
or
ball
screw.
The
motor
key
will
not
fit
on
the
shaft?
–
key
may
be
too
large
and
could
need
to
be
filed
down.
If
the
motor
falls
into
the
lake
is
it
ruined?
–
dry
motor
out
completely
before
testing
if
it
works.
Why
does
my
battery
keep
dying?
–
If
you
left
the
battery
outside
over
the
winter
and
it
wasn’t
fully
charged,
the
battery
may
have
frozen
and
will
no
longer
hold
a
charge.
Why
does
my
lift
go
up
on
its
own?
–
Check
that
cords
from
ASC
are
plugged
in
correctly–
wireless
receiver
to
wireless
receiver,
limit
switch
to
limit
switch,
wired
remote
to
wired
remote.
Ensure
wireless
receiver
or
key
fobs
do
not
have
water
in
them.
Why
does
the
lift
go
up
and
not
down?
–
See
diagnostic
checklist
in
owner's
manual
Why
does
the
lift
go
down
and
not
up?
–
See
diagnostic
checklist
in
owner's
manual
Why
does
the
lift
not
go
up
or
down!?
–
See
diagnostic
checklist
in
owner's
manual
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
What
are
relays
versus
contactors?
–
Pre‐2012
lifts
had
relays
in
the
ECBs
and
motor
base
which
were
replaced
by
contactors
in
the
ASC
boxes.
The
contactor
is
sealed
to
IP
66
standards,
is
100%
protected
from
dust
and
high
powered
jets
of
water,
has
duty
cycle
at
80
amps
and
is
rated
for
150
amps
when
used
intermittently.
The
contactors
have
over
3
times
the
surface
of
those
in
the
relay.
The
powerful
coil
and
heavy
spring
combination
open
and
shut
contacts
and
will
break
current
at
500
amps.
It’s
7
times
more
powerful
than
a
relay
and
is
rated
to
last
for
3
million
cycles
of
operation.
Old
Relay
Current
Contactor
`
Questions
about
relays?
–
Older
lifts
have
relays
that
can
be
replaced.
Recommend
replacing
all
3
relays.
How
do
I
program
remotes
for
1
or
2
lifts?
–
Our
older
wired
remotes
had
the
ability
to
program
two
lifts
on
the
same
remote.
Pin
system
on
key
fob/wireless
receiver
to
program.
Our
current
remote
is
only
for
one
lift.
See
instructions
in
owner's
manual
on
how
to
program
key
fobs
to
receiver.
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
Why
is
my
wireless
remote
not
working?
–Ensure
key
is
switched
to
the
on
position
on
wired
remote.
Check
connections
to
ASC
box.
Check
batteries
in
key
fob.
Try
re‐programming
the
key
fob.
If
none
of
these
fix
the
problem,
send
in
wireless
unit
for
testing.
If
older
wireless
that
has
2
lifts
on
one
key
fob,
there
were
12V
and
24V
versions.
Be
sure
the
correct
one
is
being
used
on
the
lift.
Why
does
my
light
keep
coming
off
the
lift?
–
We
had
defective
light
bulbs.
Replace
under
warranty.
Why
does
the
VSD
lift
blow
the
fuse?
–
See
Lift
Diagnostic
checklist.
Lift
may
be
overloaded
tripping
breaker.
What
extension
cord
is
recommended
for
my
boat
lift?
–
An
AC
motor
doesn’t
draw
much
power
so
a
12
Gauge
cord
is
all
that
is
needed.
Be
sure
to
have
a
20
amp
GFIC
(Ground
fault
interrupt
circuit)
protection
device
to
connect
the
extension
cord
to.
Do
not
run
a
long
extension
cord
up
to
the
house.
What
voltage
is
on
the
lights?
–
Flood
light
is
a
12
V
light
and
works
on
both
12V
and
24V
lifts.
It
draws
less
than
1
amp
and
has
120
LEDs
in
each
bulb.
Automatic
shut
off
after
15
minutes.
How
many
watts
are
each
solar
panel?
‐
5
watts
per
panel
How
many
amps
does
the
wireless
remote
draw?
Less
than
1/10th
of
an
amp
My
limit
switch
is
not
stopping
the
lift
on
a
VSD
lift,
why?
–
Ensure
magnet
is
facing
down
on
block
and
not
toward
the
side
or
up.
There
are
several
magnets
on
a
stack.
Ensure
they
are
all
facing
the
same
direction
and
not
facing
each
other
which
reverses
the
polarity
of
the
magnet.
How
many
volts
should
my
battery
have
to
properly
run
the
lift?
–
Each
battery
should
have
between
12.7
and
13.8
volts.
Be
sure
battery
connections
are
corrosion‐free
and
tight.
How
can
I
adjust
or
move
my
limit
switch?
–
If
your
boat
has
a
wakeboard
tower
or
other
high
accessories
that
require
the
lift
to
not
go
up
as
high,
you
can
move
the
limit
switch
down.
Be
very
careful
when
removing
the
tape
so
you
don’t
break
the
read
inside
the
enclosure.
Setup,
installation
and
removal
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
What
is
the
easiest
way
to
install
and
remove
my
boat
lift?
–
See
Boat
lift
set
up
and
installation
video.
If
shallower
water
and
level
shore
line,
raise
sand
pads
all
the
way
up
and
wheel
out.
In
deeper
water,
use
a
Float
N
Roll.
What
is
the
best
way
to
store
my
lift?
–
Store
on
level
ground
away
from
any
potential
ice
movement.
If
leaving
batteries
on
lift,
be
sure
they
are
fully
charged.
Wireless,
motor
and
other
accessories
can
stay
on
the
lift
over
the
winter.
If
leaving
your
batteries
on
the
lift,
disconnect
your
wireless
remote
from
the
ASC
as
it
has
a
continuous
draw
on
the
batteries.
The
motor
will
not
reach
the
screw
drive?
–
Bolts
were
not
placed
through
thrust
bearing
when
assembling
lift.
What
screw
legs
will
fit
my
lift
and
do
they
fit
other
brands
of
lifts?
–
The
corner
post
dimensions
must
be
the
same
or
larger
than
FLOE’s
to
possibly
work.
FLOE
has
not
tested
this
so
we
can’t
say
whether
it
will
work
or
not.
How
do
I
setup
a
triple
line
pull?
–
See
instruction
manual
Will
an
InstaFloat
or
Float
n
Roll
work
on
other
brands
of
lifts?
–
This
is
designed
to
work
on
FLOE
vertical
style
lifts
buy
may
work
on
other
brands.
Will
only
work
on
vertical
lifts.
The
winch
handle
attaches
to
the
bottom
frame
beam.
If
beam
is
larger
than
FLOE’s,
it
won’t
work.
If
it’s
small
than
FLOE’s
you
will
need
to
shim
it
so
it’s
tight.
Why
is
one
corner
of
the
lifting
rack
on
my
lift
a
bit
higher
than
the
others?
–
There
will
always
be
one
corner
on
the
lift
that
is
a
little
higher
(2‐3”)
than
the
others
and
that
is
for
cable
stretch.
What's
the
difference
between
pontoon
cradle
pads
and
pontoon
full
length
bunks?
‐
Cradle
pads
are
short
bunks
that
hold
the
pontoons.
Pontoon
bunks
are
full
length
and
lift
the
pontoon
from
the
underside.
Cradle
pad
pontoon
bunks
work
in
shallower
water.
Which
way
does
the
cable
go
on
a
DC
winch?
–
The
winch
drum
must
always
rotate
from
the
inside
to
the
outside
when
raising
the
boat.
When
wound
correctly,
the
cable
will
go
up
the
back
of
the
winch,
or
the
side
closest
to
the
corner
post.
What
is
the
max
depth
a
lift
will
work
in?
–
Approx.6.5’
without
leg
extensions
and
8’
with
leg
extensions
this
may
vary
depending
on
the
hull
and
wave
conditions.
The
optimum
water
depth
for
most
lifts
is
26”
–
66”.
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
Why
won’t
the
lifting
legs
adjust?
–If
the
nut
just
spins
the
pin
in
gears
may
have
broken.
Remove
leg
from
corner
post.
Examine
gears
on
top
of
leg
and
replace
parts
if
broken.
If
it’s
not
the
pin,
replace
entire
inner
leg.
If
leg
doesn’t
hold,
the
nut
is
probably
stripped,
replace
inner
leg.
If
leg
is
seized
and
nut
will
not
turn,
replace
leg.
If
leg
is
difficult
to
adjust,
ensure
leg
has
been
greased.
Why
does
the
lift
tend
to
jerk
when
raising
or
lowering?
–
If
it
is
a
DC
winch,
the
cable
winding
up
on
the
drum
may
be
slipping
off
the
previous
wind
of
cable
causing
a
slight
drop.
This
is
normal
and
nothing
to
worry
about.
If
there’s
intermittent
connection
while
operating
the
lift,
check
all
connections
–
motor,
battery,
ASC
to
ensure
they
are
all
tight.
Ensure
the
battery
connections
are
corrosion
free.
Why
is
the
lift
tipping
forward
or
leaning
to
one
side?
–
Ensure
all
legs
on
lift
are
at
the
same
level
in
water.
Lift
may
be
out
of
square.
Take
a
square
and
ensure
every
corner
is
exactly
square.
Corner
frame
clamps
need
to
be
1”
from
bottom
of
corner
post.
If
flush
with
bottom,
this
will
cause
the
lift
to
not
be
straight.
Corner
clamp
may
have
slipped
down.
Tighten
all
bolts
on
corner
clamps.
Be
sure
the
boat
is
positioned
properly
on
the
lift
using
guide
in
owner’s
manual
or
see
the
video
on
website
“proper
boat
lift
setup”
Why
do
the
full
length
bunks
slide
out
of
adjustment?
–
The
bunks
are
held
in
place
with
a
washer
set
bolt.
Ensure
washer
is
in
slot
and
bolt
is
torqued
to
specs
listed
in
assembly
instructions
Why
does
my
lift
bang
into
the
dock?
–
Ensure
lift
is
level
General
How
do
I
know
if
my
thrust
bearing
is
bad
and
how
do
I
change
it?
–If
a
lift
is
making
a
grinding
noise,
it
could
be
the
thrust
bearing.
2009
service
bulletin
on
thrust
bearings
–
replaced
all
VSD
lifts
that
year.
A
loud
noise
coming
from
the
corner
post
by
the
motor
generally
indicates
a
thrust
bearing
issue.
Quit
using
the
lift
immediately.
All
thrust
bearings
are
now
greased.
If
customer
has
a
lift
that
doesn’t
have
a
greased
bearing
(pre‐2011
for
smaller
lifts),
they
will
need
to
drill
a
grease
hole
per
the
instructions.
See
instructions
on
how
to
change
thrust
bearings.
Why
is
there
a
loud
noise
coming
from
the
VSD
motor?
–
See
thrust
bearing
issue
above
Cable
problems?
–
DC
winches
used
to
have
a
galvanized
double
line
pull.
We
switched
to
a
triple
line
pull
in
2010.
If
someone
is
replacing
a
cable
and
switching
from
a
double
to
triple
line,
must
order
the
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
triple
line
update
kit
which
includes
the
pulleys.
Galvanized
cables
will
wear
out
over
time,
especially
on
winches
where
they
wind
around
a
drum.
How
do
I
know
if
I
have
too
much
weight
on
my
lift?
–
To
determine
the
size
of
lift
to
use
for
a
boat,
use
FLOE’s
boat
lift
selector
on
the
website.
Also
review
information
at
the
beginning
of
the
owner’s
manual.
Why
is
my
lift
making
a
squealing
sound?
–
If
coming
from
the
motor
‐
see
section
on
Thrust
bearing.
If
noise
is
coming
from
corner
post
with
the
lifting
cable
on
VSD
lift,
check
to
see
if
your
canopy
upright
slipped
down
and
is
hitting
the
ball
screw.
If
coming
from
a
corner
post,
your
lift
may
not
be
level
and
the
cradle
is
rubbing
on
the
corner
post
Why
is
my
winch
motor
getting
hot?
–
It
is
normal
for
a
DC
winch
to
smoke
and
smell
hot,
especially
when
it
is
new.
This
should
wear
off
over
time.
If
lift
is
overloaded
it
could
cause
it
to
heat
up
and
trip
the
breaker
on
the
ASC.
Find
out
type
of
boat
to
see
if
overloaded.
If
older
lift
and
has
2
line
pull,
it
has
a
3600
pound
capacity
regardless
of
lift
size.
Lift
must
have
3
line
pull
to
have
a
4600
pound
capacity.
Why
doesn't
my
lift
stay
up?
–
On
a
DC
winch,
if
lift
is
drifting
down,
the
cable
is
probably
wound
up
backwards.
Lower
cable
all
the
way
down
until
it
start
winding
up
the
correct
way.
Cable
should
come
off
the
top
of
drum,
not
down
behind
drum.
On
VSD
if
lift
is
drifting
down,
brake
is
not
engaging.
Can
I
convert
my
hydraulic
lift
to
a
VSD
style
lift?
–
Can’t
do
it.
Need
to
replace
almost
every
part
on
the
lift
–
less
expensive
to
purchase
new
lift.
Can
I
get
longer
legs
for
my
lift?
–
There
are
extension
legs
for
lifts
which
add
20”
of
height
to
smaller
lifts
and
13”
on
larger
lifts
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
How
do
I
identify
which
inner
leg
assembly
I
need?
‐
What
size
of
cable
is
on
the
Floe
lifts?
–
See
exploded
view
drawings
in
owner’s
manuals
How
can
I
replace
the
vinyl
on
the
full
length
bunks?–
Remove
rivets.
Slide
vinyl
out,
slide
new
vinyl
in,
replace
rivets
FREQUENTLY
ASKED
TECHNICAL
CALLS
BOAT
LIFTS
How
can
I
identify
what
model
lift
I
have?
–
V‐lift
has
V
braces
on
both
sides
of
lift
and
1
battery,
VSD
has
the
ball
screw
tube.
For
exact
size
of
lift,
see
sticker
on
corner
post.
If
no
sticker,
use
a
caliper
in
the
adjustment
hole
of
the
corner
post.
V2600
.090;
V3600.124;
V4600
.187;
VSD
3800.125;
VSD
5000
.188
What
is
the
warranty
on
a
new
lift?
–
Limited
warranty
depending
on
the
part.
See
warranty
for
details.
What
is
the
value
of
my
boat
lift?
–
FLOE
lifts
hold
their
value
and
are
hard
to
find
on
used
for
sale
listings.
Value
depends
on
the
shape
of
the
lift
and
the
age.
Dealers
can
give
you
a
fair
trade
value.
Why
do
my
cables
rub
together?
–
Ensure
the
cables
are
on
the
pulleys.
Ensure
the
lift
is
level
and
square.
Can
I
make
my
lift
wider?
‐
Not
suggested‐
To
make
a
lift
wider
you
would
need
to
change
out
the
front/rear
cradles
and
frame
beams
as
well
as
the
cables.
How
often
should
I
grease
my
boat
lift?
–
Grease
the
lift
legs
and
ball
screw
tube/thrust
bearing
on
VSD
lifts
annually
per
the
labels
on
the
lift
and
owner’s
manual
How
much
does
my
lift
weigh?
–
Refer
to
specification
chart
in
brochure
and
on
website.
How
do
I
adjust
the
height
of
my
lift?
–
Refer
to
owner’s
manual
and
see
set
up
video
on
website.
Use
corded
drill
or
wrench.
Do
not
use
impact
or
hammer
tools.
Boat
must
be
off
the
lift
when
adjusting
legs.