Grey Band Message When using the Shaper RZ 25/Finisher 10 bur

Grey Band Message
When using the Shaper RZ 25/Finisher 10 bur* combination, if it’s ever necessary for a user to mill
with a size 85 block from an approved Sirona block manufacturer*, the user may notice a grey band
in the block such as the one displayed above.
*Using RZ 25/Finisher 10 burs requires that the Mill Unit be of a specific serial # or higher or may require the user purchase
a motor upgrade. Please contact the PTC or your local Patterson branch with any questions. * The block used in this
example is the Sirona InCoris ZI and in Administration when selecting the material, “Milling” was selected as the option for
the material so that the Shaper RZ25/Finisher 10 burs can be utilized.
Updated: 08.19.2014
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Grey Band Message
If the restoration is position so that it contacts the gray band and tries to mill the user may get the
following message “If you have positioned restorations in the grey band, please insert a new
instrument for the manufacturing process.”
This is an informational message that is advising that the user may want to ensure new Shaper RZ
25/Finisher 10 burs are inserted for the best and most accurate milling results. If the user clicks “OK”
the software returns the user to the Mill Phase screen so that they can access the Change Instrument
Screen to insert new burs if the user determines it’s necessary.
Updated: 08.19.2014
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Grey Band Message
If inserting new instruments, the user can then go up to the System Menu and go to Configuration,
Devices and click on Change instruments and select Bur Set 1 and insert a new Shaper RZ 25 bur and a
new Finisher 10 bur if the user determines its necessary for the best milling results. Click Start to save
the bur change and then click Exit Configuration to go back to the Mill Phase.
Updated: 08.19.2014
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Grey Band Message
Note that some users may receive the above message when they click on Exit Configuration.
The Step Bur 20 and Finisher 10 are not a valid combination nor can they be used when “Milling” is
selected for a material. The user can Ok through this message.
Updated: 08.19.2014
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Grey Band Message
If after the user decides to insert new burs or determines new burs are not needed, when they
click on “Start Milling’ and receive the message “If you have positioned restorations in the grey
band, please insert a new instrument for the manufacturing process.”
If the user clicks “Cancel” it will proceed to the milling process.
Updated: 08.19.2014
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Grey Band Message
After clicking “Cancel” the user will get the normal prompt on the step menu to begin the Mill
process.
Updated: 08.19.2014
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Grey Band Message
After receiving this message, depending on the size of the restoration, the user can try to move the
restoration in the block away from the grey band. To do so the user needs to go to Tools and select
Move and move the restoration further back in the block away from the grey band.
Updated: 08.19.2014
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Grey Band Message
When the restoration does not make contact with the grey band the software does not generate
any messages and the user can proceed with milling as normal.
Updated: 08.19.2014
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