APMP 5-day course
Transcription
APMP 5-day course
APMP 5-day Pre-study Guide APMP 5-day course Pre-course study guide This document is designed to prepare you for the APMP course. It is strongly suggested that you begin your preparation two weeks prior to attending the course. [Pick the date] Inside this guide, there is more information about the course, including what you should expect. 1 of 33 V1.0 APMP 5-day Pre-study Guide Contents The Course...................................................................................................................................... 3 The Association for Project Management..................................................................................... 4 Syllabus Summary.......................................................................................................................... 7 The APM Body of Knowledge ........................................................................................................ 9 The APMP Qualification ............................................................................................................... 10 The APMP Examination ............................................................................................................... 12 The Examination ....................................................................................................................... 12 Assistance with examination technique .................................................................................. 12 Answering the questions .......................................................................................................... 12 Examination process ................................................................................................................ 13 The course agenda ....................................................................................................................... 15 Study session 1............................................................................................................................. 18 Investment appraisal ................................................................................................................ 18 Study session 2............................................................................................................................. 25 Earned Value Management ..................................................................................................... 25 Study session 3............................................................................................................................. 29 [Pick the date] Critical Path Analysis and Network Diagrams ........................................................................ 29 2 of 33 V1.0 APMP 5-day Pre-study Guide The Course The APMP course is an interesting and informative experience. It covers a broad range of subjects of use to the project management professional. It is a practical course covering a series of useful techniques as well as dealing with traditional topics, such as scheduling and risk management, and people focussed topics, such as teamwork and conflict management. Altogether some 37 subjects form the syllabus. Given that the learning sessions span four and half days, the pace is necessarily brisk with up to nine topics covered in a day. The course will demand your full attention. You will also be given evening work. This can be expected to take two hours to complete, perhaps longer. It is worth clearing your calendar for the duration of the course. Likewise, you need to plan for no interruptions for the five days. It is recommended that you let family, friends and colleagues know that you will not be available for calls or to answer emails – especially during the learning sessions. The course material is covered in four and a half days. On the afternoon of the fifth day you will sit a three-hour, essay style examination. The exam is formally supervised by an APM appointed invigilator. You will need to bring photographic ID to show the invigilator. Passport or photo driver’s licence are ideal. If you do not have any photo ID please contact The Knowledge Academy on 01344 887 460 so that alternative arrangements acceptable to the APM can be made. As many people now use a keyboard for written communications, few of us are used to writing by hand for extended periods. Building up some handwriting stamina will help during the exam. If there is any reason why you would be unable to write for three hours, please contact The Knowledge Academy immediately on 01344 887 460. Please make use of this study guide. It will help you be ready for the course and you are more likely to perform better in the exam. [Pick the date] [Pick the date] The aim is for an enjoyable, informative and useful experience. 3 of 33 V1.0 APMP 5-day Pre-study Guide The Association for Project Management APM's mission statement is: "To develop and promote the professional disciplines of project and programme management for the public benefit." APM is the largest independent professional body of its kind in Europe. We have 17,500 individual and 500 corporate members throughout the UK and abroad. Our aim is to develop and promote project management across all sectors of industry and beyond. Project professionals make a direct contribution to the economy, environment and society by managing effective change. They are capable, accountable and committed to their profession working in all sectors and all types of projects and programmes. They experience unprecedented variety and a track-record of achievement; this provides project professionals with the benefits of exceptional job satisfaction, professional status and other rewards. For organisations, project management unlocks the door to excellence and success. It allows organisations to deliver their promises to customers and gives them an axis upon which business agility can be built. It provides the flexibility to change and move with the times. In the face of intense competition, the ability to deliver your promises, innovate with speed and efficiency and make changes quickly is the key to sustained success. APM is a founder member of the International Project Management Association (IPMA), a federation of over 40 national member associations. Through our membership we are able to offer our members access to an international network of project management specialists and events. Some landmarks in APM's History 13th May 1972, a group of esteemed British engineers and managers meet at the INTERNET World Congress conference in Stockholm, Sweden to form INTERNET UK July 1975 INTERNET UK changes its name to Association of Project Managers and becomes a limited company [Pick the date] 1996 Name is changed to Association for Project Management 1996 APM launches its APMP® qualification 2006 APM Body of Knowledge 5th Edition published 4 of 33 V1.0 APMP 5-day Pre-study Guide [Pick the date] [Pick the date] The above text has been reproduced from the APM website (www.apm.org.uk) with prior permission from the Association for Project Management 5 of 33 V1.0 [Pick the date] APMP 5-day Pre-study Guide 6 of 33 V1.0 APMP 5-day Pre-study Guide Syllabus Summary The syllabus is based on the APM Body of Knowledge (BoK). The BoK contains 52 topics in seven sections. The APMP syll abus covers 37 topics selected from the across all of the sections. The table below shows the sections; all of the topics, with the exception of those in greyed italics, are part of the syllabus. 1 - Project management in context 2 - Planning the strategy 3 - Executing the strategy 4 - Techniques 3.1 Scope management 4.1 Requirements management 3.2 Scheduling 4.2 Development 4.3 Estimating 1.2 Programme management 2.1 Project success and benefits management 2.2 Stakeholder management 1.3 Portfolio management 2.3 Value management 3.3 Resource management 2.4 Project management plan 2.5 Project risk management 3.4 Budgeting and cost management 2.6 Project quality management 3.6 Earned value management 2.7 Health safety and environmental management 3.7 Information management and reporting 3.8 Issue management 1.1 Project management 1.4 Project context 1.5 Project sponsorship 1.6 Project office 3.5 Change control 5 - Business and commercial 6 - Organisation and governance 7 - People and the profession 5.1 Business case 6.1 Project life cycles 7.1 Communication 6.2 Concept 7.2 Teamwork 6.3 Definition 7.3 Leadership 5.4 Procurement 6.4 Implementation 7.4 Conflict management 5.5 Legal awareness 6.5 Handover and closeout 7.5 Negotiation 4.6 Modelling and testing 6.6 Project reviews 7.6 Human resource management 4.7 Configuration management 6.7 Organisation structure 7.7 Behavioural characteristics 6.8 Organisational roles 6.9 Methods and procedures 6.10 Governance of project management 7.8 Learning and development 7.9 Professionalism and ethics 4.4 Technology management 4.5 Value engineering 7 of 33 5.2 Marketing and sales 5.3 Project financing and funding V1.0 V1.0 APMP 5-day Pre-study Guide 8 of 33 V1.0 APMP 5-day Pre-study Guide The APM Body of Knowledge As mentioned above, the Body of Knowledge (BoK) is divided into seven sections. Each section is further divided into topics. Altogether there are 52 topics. Unlike many reference works, the BoK uses brevity as a strength. Each section has a short introduction covering less than one page. Each topic is dealt with thoroughly but concisely. Topics are covered in two pages including a bibliography. This approach has made for a readable and instructive volume that supports the course as well as being a useful reference work. The BoK also includes a comprehensive glossary of project management terms and a collection of project management acronyms. It is a useful aid to: Course preparation Evening work during the course Exam revision The seven sections are: 1 - Project management in context 2 - Planning the strategy 3 - Executing the strategy 4 – Techniques 5 - Business and commercial 6 - Organisation and governance [Pick the date] 7 - People and the profession 9 of 33 V1.0 APMP 5-day Pre-study Guide The APMP Qualification Target audience APMP is aimed at aspiring project managers and project managers who wish to demonstrate their knowledge of project management at a foundation level. The APMP covers 37 knowledge areas from the APM Body of Knowledge 5th edition. Knowledge of these areas is considered fundamental to the professional management of projects. Benefits to the employer The business environment is changing at an ever-increasing pace. More and more organisations are employing project management, either as they adopt a management by projects approach, or because they are already performing mainstream project management activities. Companies are looking for high standards in project management and seek confirmation that individuals working in project management are knowledgeable in this field. Benefits to the individual Holders of the APMP qualification will stand out from their colleagues as individuals with a recognised qualification in the profession of project management. APMP is a qualification recognised both nationally and internationally that an individual may carry from one job to another or from one industry to another. Assessment outline The APMP qualification is a three hour written essay-based paper. [Pick the date] The examination is designed to test the candidate's knowledge of project management. The candidate has the choice of ten questions from sixteen. What is assessed? The APMP assesses the candidate's breadth of knowledge in all areas of project management from the strategic and commercial implications of their role, to the technical, commercial, organisational and people management skills required to successfully participate in a project team. Relationship with other qualifications 10 of 33 V1.0 APMP 5-day Pre-study Guide The APMP qualification (recognised at IPMA Level D) is based on the APM Body of Knowledge 5th edition, which is acknowledged in Europe as the standard for competencies appropriate for project managers. Through its work with the International Project Management Association (IPMA), APM has developed an internationally recognised Body of Knowledge that is reflected in the syllabus requirements for APMP. The APMP is an internationally accepted qualific ation. Source materials The APM Body of Knowledge 5th edition forms the source materials for the examination. This will form the basis for revisiting training materials and developing exam questions. [Pick the date] [Pick the date] The above text has been reproduced from the APMP Guidance notes for candidates with prior permission from the Association for Project Management 11 of 33 V1.0 APMP 5-day Pre-study Guide The APMP Examination The Examination The APMP examination is a three-hour closed book examination. The paper contains 16 questions, each related to one of the 37 syllabus topics. You are expected to answer 10 of the 16 questions posed. There will be a maximum of two and a minimum of one numeric question(s) on any paper. All topics are examined equally. It is unlikely that you will have to draw a network diagram. However, you may have to interpret one and draw a Gantt chart, histogram and “S” curve. Each question is worth 50 marks giving a total score of 500. To gain a pass you must achieve an aggregate score of 55% - i.e. 275 marks from 500. Assistance with examination technique Candidates for the APMP examination often fall down over their examination technique. The following advice is offered as a reminder of the points candidates need to bear in mind. The APMP examination is a three hour paper in which candidates are asked to answer ten questions. Each question carries equal marks (50 marks per question) and it is assumed an equal amount of time will be spent on each question. Answering the questions The questions in the APMP examination use several verbs that request different levels of detail in candidates’ answers. The following guidance is provided to indicate the depth of response required in order to provide a satisfactory answer. List: A simple list of terms or phrases with no description or explanation of what each term or phrase is or means. Candidates are not required to give a structured sentence. State: A coherent single sentence that summarises, for each point, what something is or means. [Pick the date] Describe: A clear description of what is understood by a term or phrase. Each point requires a short paragraph made up of more than one sentence. Explain: An explanation making clear the meaning and relevance of an idea or concept. Each point requires a paragraph made up of two or more sentences. It may be appropriate to provide examples or use diagram to clarify your explanation. However if there are specific marks for examples or diagrams this will be explicitly stated in the question. Where a single questions asks for a candidate to List and then Describe candidates should either: 12 of 33 V1.0 APMP 5-day Pre-study Guide List the number of points needed first and then describe them in separate paragraph, or Use clearly defined sub-headings in the text to indicate the points listed. Questions which include calculations require the candidate to include each formula used and to show their workings as well as the final answer. In all cases, the number of different points candidates are expected to make is explicit in each question. Examination process 1. Duration of three hours (there is no additional reading time allowed). 2. There will be sixteen questions in the examination paper. 3. Candidates will be required to answer ten questions. If more than 10 questions are attempted, examiners will mark the first ten provided and will disregard any additional answers. 4. Candidates are permitted to provide and use a non pre-programmable pocket calculator where numerical analyses are required (multiple-use devices are not permitted). Calculators must be submitted to the examination invigilator for inspection before the examination commences. 5. Candidates are permitted to take a translation dictionary only into the examination. 6. Answers must be written on only one side of the A4 paper provided. 7. Answers must be written in pen (black or blue ink preferred). Pencil is not accepted. 8. Candidates are to provide and use coloured pens to annotate tables and diagrams. 1. Attend the examination venue at the time advised. 2. Provide evidence of identity, (i.e. driving licence or passport). 3. Remain in the examination room until all examination forms have been collected, unless there are emergency reasons or the candidate is excused or directed to leave by the invigilator. 4. Refrain from communicating with any other candidate or with any other person present in the room, except the invigilator, during the examination. 5. Refrain from any behaviour that might cause annoyance to other candidates. 6. Comply with any instruction given by the invigilator. 7. Refrain from smoking or eating. 8. Refrain from bringing any written or printed material into the examination room. All books (excluding a translation dictionary), bags, mobile phones and other objects should be left where the invigilator directs. 9. Ensure that all written examination scripts, together with the printed examination paper, are returned in the envelope provided. 10. Ensure that the examination scripts and other work submitted for assessment are legible. The examiners may decide not to mark scripts or other work judged to be illegible. 13 of 33 V1.0 [Pick the date] [Pick the date] Candidates are required to APMP 5-day Pre-study Guide 11. Candidates arriving more than 15 minutes after the start of the examination are required to complete a 'Late Arrival Form' which is a statement that they understand that they are not entitled to any additional time. [Pick the date] The above text has been reproduced from the APMP Guidance notes for candidates with prior permission from the Association for Project Management 14 of 33 V1.0 APMP 5-day Pre-study Guide The course agenda The course is run over five days with four and a half days spent on learning sessions. The APMP examination takes place on the afternoon of the fifth day. Each day’s sessions will start at 9am prompt. The aim being to complete that day’s material by 5:30pm. There will be a break mid-morning, and another mid-afternoon. The lunch break will be from approximately 12:30pm for 45 minutes. Below are the topics covered on each day. Day 1 Introduction Business Case Organisational Roles Coffee Break Project Sponsorship Project Management Plan Lunch Project Reviews Project Quality Management Coffee Break Methods and Procedures Handout & Closeout Homework & Revision as directed by the Instructor Day 2 Project Risk Management [Pick the date] [Pick the date] Homework Review Issue Management Coffee Break Change Control Configuration Management 15 of 33 V1.0 APMP 5-day Pre-study Guide Lunch Project Management Programme Management Portfolio Management Coffee Break Stakeholder Management Project Context Project Success and Benefits Management Homework & Revision as directed by the Instructor Day3 Homework Review Project Lifecycles Requirements Management Coffee Break Scope Management Scheduling Lunch Estimating Resource Management Coffee Break Budgeting and Cost Management Health Safety & Environmental Management Procurement Homework & Revision as directed by the Instructor Day 4 [Pick the date] Homework review Project Office Governance of Project Management Coffee Break Earned Value Management Lunch Organisation Structure 16 of 33 V1.0 APMP 5-day Pre-study Guide Teamwork Leadership Coffee Break Communication Information Management and Reporting Conflict Management Negotiation Homework & Revision as directed by the Instructor Day 5 Revision Morning [Pick the date] [Pick the date] A3 Hour APMP Exam 17 of 33 V1.0 APMP 5-day Pre-study Guide Study session 1 Investment appraisal Organisations generally have a limited amount of funding available to invest in projects. It is essential that these funds are invested wisely for the continued success of the organisation. Therefore is vital that an organisation verifies that a project or programme represents value for money. In order to do this an investment appraisal is required. The investment appraisal enables the financial viability of projects to be measured both on a standalone basis and in comparison with other projects competing for funds. The process should confirm why the forecast cost and time will be worth the investment and justify the project based upon the estimated costs and the value of projected benefits. When writing a project’s business case it is also important to understand which option available to the project offers the best return. The examples used below will also be used on the course. So do not be concerned if you do not fully understand the investment appraisal techniques by the end of this study session. Investment appraisal techniques [Pick the date] There are various appraisal techniques available. The ones we will look at are: Payback Period The time taken to pay back the project investment. Return on Investment (RoI) The percentage ratio of average yearly profit over the productive life of the project, divided by the original investment. Discounted Cash Flow (DCF) DCF uses compound interest calculations to reflect the cost of money by “discounting” future cash flows to an equivalent “present value”. Net Present Value (NPV) The aggregate of future net cash flows discounted back to a common base date, usually the present. 18 of 33 V1.0 APMP 5-day Pre-study Guide [Pick the date] The discount rate at which the Net Present Value of future cash flows is zero. [Pick the date] Internal Rate of Return (IRR) 19 of 33 V1.0 APMP 5-day Pre-study Guide Payback Period Payback period is probably the simplest investment appraisal technique. It is simply the amount of time it takes for the amount of the investment to be repaid. For example: A manufacturer of shampoo bought in the plastic bottles it used to distribute its products. They spent £1 million per month on bottles. They decided to install a bottle blowing plant at a cost of £2,700,000. The new plant would cost £100,000 per month to operate. They payback period for the investment was three months. Return on Investment (RoI) ROI has been defined in the following ways: • “the percentage ratio of average yearly profit (net cash flow) over the productive life of the project, divided by the total investment”. • “the expected annual profit as a percentage of the total sum invested in the project”. The following example illustrates this: If you invest £50,000 to get £60,000 of income over a 5-year project, your profit is £10,000 and your average annual profit over the 5 years is £2,000, which is 4% of your investment. So the return on your investment is 4% per annum. This assumes that the profit is the same in each year, whereas in reality there are likely to be variations. Discounted Cash Flow [Pick the date] In finance, discounted cash flow (DCF) analysis is a method of valuing a project using the concepts of the time value of money. All future cash flows are estimated and discounted to give their present values (PVs) – the sum of all future cash flows, both incoming and outgoing, is the net present value (NPV), which is taken as the value or price of the cash flows in question. The principle behind Discounted Cash Flow is to estimate the future worth of money in today’s value. It reverses the principle of compound interest by using a Discount Factor to estimate the current value of future amounts. Simply put, at some future date an amount of, say, £5 will only be worth the same value as, say, £4 is today. We see this most commonly in the effect of inflation. To illustrate the point: 20 of 33 V1.0 APMP 5-day Pre-study Guide Leaving money invested in a deposit account at 10% interest would see growth based on compound interest as follows: Year 0 £1.00 Year 1 £1.10 Year 2 £1.21 Year 3 £1.33 If we kept the money instead of investing it, its comparative value would fall: Year 0 £1.00 Year 1 £1.00/£1.10 = 0.91 Year 2 £1.00/£1.21 = 0.83 Year 3 £1.00/£1.33 = 0.75 Discounting is the opposite of compound interest. It recognises that the £1.33 in three years time is worth the same as £1.00 now. The above illustration gives us a discount factor of 0.91 for year one, 0.83 for the second year, 0.75 for the third year and so on. An example: Year 1 £200,000 Year 2 £300,000 Year 3 £500,000 Year 4 £400,000 Year 5 £400,000 Total £1,800,000 So, on the face of it, a £1M investment returns a profit of £800,000 over five years. 21 of 33 V1.0 [Pick the date] [Pick the date] A project costs £1,000,000 and yields benefits as follows: APMP 5-day Pre-study Guide If we now apply the discount factors we saw in the illustration above, we get a different picture. Year Investment Benefits DCF 0 £1,000,000 £0 £0 1 £200,000 x 0.91 £182,000 2 £300,000 x 0.83 £249,000 3 £500,000 x 0.75 £375,000 4 £400,000 x 0.68 £272,000 5 £400,000 x 0.62 £248,000 £1,800,000 £1,326,000 For each year, we can see the relevant discount factor being applied to that year’s benefits resulting in discounted cash flows - figures showing the current worth of that amount. Totalling up those discounted cash flows gives us a value of £1,326,000. The table tells us that the £1,800,000 in five years is worth the equivalent of £1,326,000 today. This is perhaps a less compelling view of the investment. Of course the result is entirely dependent on the discount factors used. Inappropriate discount factors can have misleading effects on an investment appraisal. An organisation’s finance department would be a source for relevant discount factors. [Pick the date] Net present value The net present value (NPV) is the sum of all the discounted cash flows (both investments and benefits). It is the value of the project expressed in current monetary value. Using the same example as Discounted Cash Flow above: 22 of 33 V1.0 APMP 5-day Pre-study Guide Year Investment Benefits Net cash flow Discount factor (10%) 0 £1,000,000 £0 -£1,000,000 1.00 -£1,000,000 1 £200,000 £200,000 0.91 £182,000 2 £300,000 £300,000 0.83 £249,000 3 £500,000 £500,000 0.75 £375,000 4 £400,000 £400,000 0.68 £272,000 5 £400,000 £400,000 0.62 £248,000 £1,800,000 £800,000 Total £1,000,000 DCF NPV £326,000 We can see that the Net Present Value (NPV) is the sum of all the discounted cash flows both incoming and outgoing. It puts a figure on the value of the project to the organisation. This allows projects, and options within projects, to be compared to see which offers the best value. It does not take into account the length of time it takes for that value to be realised, so without also considering the period of the investment NPV can be misleading. A project with an NPV of £400,000 looks better than our £326,000 example above until you find out that the period required was ten years instead of the five in the example. Just as Net Present Value (NPV) builds upon Discounted Cash Flow (DCF), Internal Rate of Return (IRR) builds on Net Present Value. The IRR is the discount rate at which the net present value of a future cash flow is zero. It is calculated by an iterative process whereby varying discount factors are selected and applied until the net present value approaches zero. This provides another view of a project’s investment potential for comparison with the IRR of other projects. 23 of 33 V1.0 [Pick the date] [Pick the date] Internal rate of return APMP 5-day Pre-study Guide To continue the example: Year Net cash flow DCF @ 10% DCF @ 20% £0 -£1,000K -£1,000K -£1,000K -£1,000K -£1,000K 1 £200K £200K £182K £166K £160K £166K 2 £300K £300K £249K £207K £192K £204K 3 £500K £500K £375K £290K £255K £285K 4 £400K £400K £272K £192K £164K £189K 5 £400K £400K £248K £160K £132K £156K £1,800K £800K £326K £15K -£97K £0 0 NPV Investment £1,000K £1,000K Benefits DCF @ 25% DCF @ 20.5% What we see in this table is repeated NPV calculations using different rates each time. We have seen the effect of a 10% rate in the DCF and NPV examples. Here we see the effects of 20%, 25% and 20.5%. For each discount rate we see a different NPV value. The IRR is the rate at which the NPV becomes zero. In this example the IRR is 20.5%. [Pick the date] When we compare projects and options using their internal rate of return, a higher rate would suggest a better investment. 24 of 33 V1.0 APMP 5-day Pre-study Guide Study session 2 Earned Value Management Earned value management (EVM) is a project management technique for measuring project progress in an objective manner. EVM has the ability to combine measurements of scope, schedule, and cost in a single integrated system. When properly applied, EVM provides an early warning of performance problems. Additionally, EVM promises to improve the definition of project scope, prevent scope creep, communicate objective progress to stakeholders, and keep the project team focused on achieving progress. EVM is very powerful. It measures actual progress and provides what can be thought of as efficiency ratings. These can be applied to forecasts of the remainder of the project to give a realistic completion date and a realistic final cost. In 1991, US Secretary of Defense Dick Cheney cancelled the Navy A-12 Avenger II Program because of performance problems detected by EVM. The projected completion date and final cost calculated using EVM took away the justification for the project. Key terms Earned Value uses some specific terminology, in particular: Planned Value (PV) is the estimated cost of the work that had been planned for a given period, say, a month. Actual Cost (AC) is, unsurprisingly, how much has actually been spent in the same period. Earned Value (EV) is the estimated cost of the work actually completed during the period. This is may well be different from the Planned Value as the amount of work planned and the amount actually completed might not be the same. They commonly aren’t. Schedule Variance (SV) is the difference between the Earned Value and the Planned Value. SV = EV – PV This is the value of the work done less the value of work that should have been done. If SV = 0 then the project is on schedule 25 of 33 V1.0 [Pick the date] [Pick the date] Based on just these three figures, other information can be calculated. APMP 5-day Pre-study Guide If SV is negative, the project is behind schedule [Pick the date] If SV is positive, the project is ahead of schedule 26 of 33 V1.0 APMP 5-day Pre-study Guide Cost Variance (CV) is the difference between the Earned Value and the Actual Cost. CV = EV – AV It is the value of the work done less the actual cost of doing the work If CV = 0 then the project is on budget If CV is negative, the project is over spending If CV is positive, the project is under spending While SV and CV are useful items of information, they are hardly enough to warrant Earned Value Management’s status on their own. The next two calculations introduce efficiency ratings. It is these that can be so very useful when forecasting. Schedule Performance Index (SPI) is the Earned Value divided by the Planned Value. This gives a measure of how the project is performing against its schedule. SPI = EV / PV This is the value of the work done divided by the value of work that should have been done. If SPI = 1 then the project is operating exactly as scheduled – it is at 100% efficiency. If SPI is less than one, the project is at less than 100% efficiency compared to the schedule. If SPI is greater than one, the project is more efficient that its schedule. Cost Performance Index (CPI) is the Earned Value divided by the Actual Cost. This gives a measure of how the project is performing against its budget. CPI = EV / AC This is the value of the work done divided by the actual cost of doing the work. If CPI is less than one, the project is at less than 100% efficiency compared to the budget. It is delivering less for the money than planned. If CPI is greater than one, the project is more efficient that its budget. It is delivering more for the money. 27 of 33 V1.0 [Pick the date] [Pick the date] If CPI = 1 then the project operating exactly as budgeted – it is at 100% efficiency. APMP 5-day Pre-study Guide Some examples: If a project has an SPI of 1 and a CPI of 1 it is on schedule and on budget. Existing forecasts of time and cost are reliable. If the project has an SPI of, say, 1.1 and a CPI of, say, 1.05 then it is delivering faster and for less money than planned. The project is likely to finish early and under budget if the trend continues. Where the project has an SPI of, say, 0.9 and a CPI of, say 0.85, it is slower than planned and costing more. It is likely to be late and over budget unless the project manager does something about it. In the situation where SPI is more than one but CPI is less than one, it is delivering faster than scheduled but spending more than budgeted. It could finish early but over spent. Lastly, where SPI is less than one but the CPI is more than one, the project is probably going to be late but under spent. Forecasting The most impressive aspect of EVM is not using SPI and CPI to look back. It is using them to look forward It is using them to say “if you carry on working at the same efficiency rate, this is when you will really finish and this is how much it will really cost.” An example: A project is due to take 12 months and cost £200,000. After six months, the Planned Value is £115,000 and the Earned Value is £100,000. This means the project has carried out less work than planned. Our SPI = EV / PV = 100,000 / 115,000 = 0.87 or 87% of planned efficiency. At the same time, the Actual Cost is £110,000. We have not spent as much as planned, but we know we have achieved less as well. [Pick the date] CPI = EV / AC = 100,000 / 110,000 = 0.91 or 91% efficiency After looking at the schedule we realise that only five months’ work has been delivered. We still have seven months’ worth to complete. But how long is it going to take us to carry out the remaining work if it took us six months to finish what should have been done in five? We can calculate this by dividing the remaining time estimate by the SPI. So 7 / 0.87 gives just over eight months to complete. The overall project will have taken 14 months, the six so far plus the eight we calculated. We can take the same approach to the budget. Of the £200,000 budget, we have delivered £100,000 worth. This leaves a further £100,000 worth of work to be completed. If we divide the £100,000 by the CPI we will get a forecast for the remaining work. £100,000 / 0.91 = £110,000. Plus the £110,000 actual cost to date gives us a total forecast spend of £220,000. £20,000 more than the original budget. 28 of 33 V1.0 APMP 5-day Pre-study Guide Study session 3 Critical Path Analysis and Network Diagrams Critical Path Analysis and Network Diagrams are useful during scheduling. They show were there is flexibility in the schedule and where there is none. The Critical Path Method (CPM) is a project modelling technique developed in the late 1950s by Morgan R. Walker of DuPont and James E. Kelley, Jr. of Remington Rand. In 1989, Kelley attributed the term "critical path" to the developers of the Program Evaluation and Review Technique which was developed at about the same time by Booz Allen Hamilton and the US Navy. The precursors of what came to be known as Critical Path were developed and put into practice by DuPont between 1940 and 1943 and contributed to the success of the Manhattan Project. CPM is commonly used with all forms of projects, including construction, aerospace and defence, software development, research projects, product development, engineering, and plant maintenance, among others. Any project with interdependent activities can apply this method of analysis. Although the original CPM program and approach is no longer used, the term is generally applied to any approach used to analyze a project network logic diagram. Network diagrams use boxes such as the one below to represent activities. [Pick the date] [Pick the date] The compartments within the box each have a function. 29 of 33 V1.0 APMP 5-day Pre-study Guide The boxes can be linked together by arrows to show the sequence in which the activities can be carried out. Here is an example: [Pick the date] The arrows show the order in which the activities are to be carried out. Activity A is the first to be undertaken. The others then follow as illustrated. We can see that B and E cannot start until A has been completed. C and D have to wait for B. And for F to begin, C, D and E all must be complete. Also, on the diagram, the duration compartment of each activity has been filled in. It does not matter what units of duration are used – hours, days, weeks, etc – as long as the same units are used throughout. For the purposes of the example it is assumed that they are days. 30 of 33 V1.0 APMP 5-day Pre-study Guide Forward pass We can now carry out what is called the Forward pass. This is used to work out the overall duration of the entire network. We fill in the Early Start compartments and the Early Finish compartments working our way forward. What we are recording in these boxes is how much time has passed. At the beginning, no time has passed so we start by putting a zero in the early start for activity A. Activity A has a duration of one. We add this to the early start to give us the Early Finish. Zero plus one gives us an early finish of one. One day will have passed by the time we complete activity A. As activity B and activity E follow immediately after A, they both have an early start after one day has passed. For each of those activities, we add the duration to the early start to give the early finish and continue this process through the network. We can see from the network that the early finish for activity F is 12 days. That is how long it will take to complete all of the activities. Backward Pass The next step is to carry out the backward pass. This will let us identify where there is flexibility in the network by letting us calculate the Total Float for each activity. 31 of 33 V1.0 [Pick the date] [Pick the date] The only complication comes when we get to Activity F. It cannot begin until C, D and E have all finished. So even though E has finished after seven days, and C has finished after nine days, F cannot start until D has also finished which is after 10 days. APMP 5-day Pre-study Guide Activities that have a total float of zero have no flexibility. They must complete on time if the network (schedule) is to complete on time. The activities with zero float form the critical path through the network. The critical path is the longest path, in terms of duration, through the network. There can be more than one critical path, but they will have the same duration. We begin at the end with activity F. We copy the early finish into the Late Finish. We then subtract the duration of activity F to give us the Late Start. We copy the late start from F to be the late finish of C, D and E. For each of those three, we subtract their duration from their late finish to give the late start. The process continues until the whole network has been completed. The complication on the backward pass comes with the late finishes for activities B and A. Which late start do we take? The seven from C, or the six from D? We always take the lower of the figures because B has to finish before either C or D can start. Likewise, activity A has to finish before either B or E can start, so the late finish for A is one rather than four. [Pick the date] Total Float All that is left to calculate is the Total Float for each activity. It is simply the difference between the early start and the late start. It is called the total float as it is the total amount of time that a particular activity can be delayed or extended without affecting the end date of the whole network (schedule). 32 of 33 V1.0 APMP 5-day Pre-study Guide We can see that activities C and E both have some float whereas the other all have a total float of zero. Critical Path These are the activities which must complete on time otherwise the whole network (schedule) will be delayed. 33 of 33 V1.0 [Pick the date] [Pick the date] The critical path is the path connecting all of the activities whose total float is zero. Guide for candidates APMP Guide for candidates July2010 Prince2.indd 1 22/7/10 15:42:42 2 APMP Guide for candidates Introduction 3 Applying for an examination Completing your application form 3 3 Taking the examination Examination rules Examination materials Examination procedure Answering questions Completing your examination booklet Your results Marking Notification of results Borderline results Appeals Re-sits 4 4 4 5 6 7 9 9 10 10 10 10 Special arrangements Illness Cancellations Dispensations Extra time Scribe Use of a PC Other aids/equipment available 11 11 11 11 11 11 11 11 APMP Guide for candidates July2010 Prince2.indd 2 22/7/10 15:42:42 APMP Guide for candidates 3 Introduction By choosing to take the APMP qualification, you have made an important decision in the development of your project management career. APMP assesses the candidate’s breadth of knowledge in all areas of project management from the strategic and commercial implications of their role, to the technical, commercial, organisational and people management topics required to participate successfully in a project team. The APMP qualification is aligned with the International Project Management Association (IPMA) at Level D and its syllabus is based on the APM Body of Knowledge 5th Edition. There are two examination routes for the APMP qualification: A three hour paper where candidates must answer ten from sixteen questions covering 37 syllabus topics Or A two hour paper that recognises prior learning for PRINCE2®* Registered Practitioner. In this paper candidates must answer six from ten questions covering 25 topics. Please take time to read and understand these guidance notes. They outline the examination regulations and will provide you with all you need to know about applying for and taking the examination plus details on receiving your results. Applying for an examination Completing your application form To apply to take an examination, you should complete a qualifications application form which can be downloaded from our website: http://www.apm.org.uk/qualifications.asp. When completing your application form, please ensure: the address on the form is the address you wish all correspondence to be sent to. Please be aware that all correspondence, including your results, will be sent to this nominated address. your examination date and venue is complete. Most candidates take APMP through an APM Accredited Provider who will advise you of the date, venue and timing of your examination. For those wishing to take their examination at an Open examination centre, please refer to our website for future dates and venue choice. your appropriate fees have been paid either through your Accredited Provider or directly to APM. your individual or corporate membership number, if applicable, is clearly stated. We need this information to apply any membership discount to the examination fee. if you are re-sitting the examination, you have completed the appropriate section of the form. If this is not indicated, you will automatically be charged the full examination fee. If you are taking the two hour paper that recognises prior learning for PRINCE2 Registered Practitioner, you must add your PRINCE2 candidate number and the date of your successful examination. Please note that on the date of your APMP examination, you must be a current PRINCE2 Registered Practitioner, having successfully completed the examination within the last 5 years. You should complete all sections of the form and send it to APM’s office no later than midday 5 working days before the examination date. APM will not be able to process any applications received after this time. *PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. APMP Guide for candidates July2010 Prince2.indd 3 22/7/10 15:42:42 4 APMP Guide for candidates Taking the examnation Examination rules You must: 1. Arrive at the examination venue at least 20 minutes before the examination is due to start; no late arrivals will be permitted into the examination room. 2. Provide photo evidence of identity i.e. driving licence, passport, work or student ID. 3. Familiarise yourself with the ‘Rules for Conduct’ displayed in the examination room. 4. Remain in the examination room for at least the first 30 minutes and not leave during the last 15 minutes and until all the papers have been collected. You should only leave the room in an emergency or if you have been excused or directed to leave by the invigilator. 5. Refrain from communicating with any other candidate or with any other person present in the room, except the invigilator, during the examination. 6. Refrain from behaviour that might cause annoyance to other candidates. 7. Refrain from smoking or eating (unless expressly permitted). Candidates need to advise the APM Customer Services department of any special requirements at least 5 days prior to the examination date. 8. Refrain from bringing any written or printed material into the examination room; all books (excluding translation dictionaries, with prior permission from APM), bags, mobile phones, or other communication devices and other objects should be left where the invigilator directs. 9. Generally conduct themselves in a way which will make it possible for the examination to be carried out without hindrance or annoyance to other candidates or to the invigilator. 10.Return all examination paperwork to the invigilator before leaving the examination room. Examination materials In preparation for taking your examination, you may bring with you: a non pre-programmable pocket calculator (with prior permission from APM, Customer Services department). a translation dictionary (with prior permission from APM, Customer Services department). coloured pens to annotate tables and diagrams. Dictionaries and calculators will be checked by the invigilator before the examination commences. APMP Guide for candidates July2010 Prince2.indd 4 22/7/10 15:42:42 APMP Guide for candidates 5 3 hour examination procedure If you are taking the three hour examination paper covering 37 topic areas of the syllabus, the examination procedure is as follows: 1. The examination will last three hours including reading time. You will be given an additional two minutes at the end of the examination to collate your papers. 2. The examination will contain sixteen questions and you are required to answer ten questions. If more than 10 questions are attempted, examiners will mark only the first ten attempted. 3. Each question carries equal marks (50 marks per question) and it is assumed equal time will be spent on each question. 4. Answers must be written on one side only of the A4 paper provided in pen (black or blue ink preferred). 5. You will receive an envelope with your candidate roll number; this must be entered onto each answer sheet submitted together with the question number and page number. 6. Candidate answer sheets will NOT be marked if your examination question paper is not returned with your envelope and therefore will automatically fail. 2 hour examination procedure If you are taking the two hour paper that recognises prior learning for PRINCE2 Registered Practitioners covering 25 of the 37 topic areas of the syllabus, the examination procedure is as follows: 1. The examination will last two hours including reading time. You will be given an additional two minutes at the end of the examination to collate your papers. 2. The examination will contain ten questions and you are required to answer six questions. If more than 6 questions are attempted, examiners will mark only the first six attempted. 3. Each question carries equal marks (50 marks per question) and it is assumed equal time will be spent on each question. 4. Answers must be written on one side only of the A4 paper provided in pen (black or blue ink preferred). 5. You will receive an envelope with your candidate roll number; this must be entered onto each answer sheet submitted together with the question number and page number. 6. Candidate answer sheets will NOT be marked if your examination question paper is not returned with your envelope and therefore will automatically fail. APMP Guide for candidates July2010 Prince2.indd 5 22/7/10 15:42:43 6 APMP Guide for candidates Answering questions Questions should be answered in full in a legible form (decisions regarding legibility will be made by APM and will be final). You should start each answer on a new sheet of paper and each sheet should be clearly marked at the top with your candidate number, the number of the question you are covering and the number of the sheet. Questions that require calculations should include each formula used and show workings as well as the final answer. Please take note of key words in each question: List: A simple list of terms or phrases with no description or explanation of what each term or phrase is or means. Candidates are not required to give a structured sentence. State: A coherent single sentence that summarises, for each point, what something is or means. Describe: A clear description of what is understood by a term or phrase. Each point requires a short paragraph made up of more than one sentence. Explain: An explanation making clear the meaning and relevance of an idea or concept. Each point requires a paragraph made up of two or more sentences. It may be appropriate to provide examples or use diagrams to clarify your explanation. However if there are specific marks for examples or diagrams this will be explicitly stated in the question. List and Describe: Where a single question asks for a candidate to List and then Describe candidates should either: List the number of points needed first and then describe them in a separate paragraph, or APMP Guide for candidates July2010 Prince2.indd 6 Use clearly defined sub-headings in the text to indicate the points listed.ᅦ 22/7/10 15:42:43 APMP Guide for candidates 7 Completing your examination booklet – 3 hour examination procedure Please see below a working example of how to complete your examination booklet. APMP – Exam paper Candidate reference number Date of exam Location of the exam Exam Paper Number FP General Notes Time allowed 3 hours You will find this on the front of your examination envelope Answer 10 questions There are 16 questions, each question carries equal marks Use ink, not pencil, to answer all questions. On completion of the examination please collate your answer sheets into question number order complete the information below before inserting this booklet and your answers into the envelope provided Question number Insert question number here Number of pages Office use only Insert the number of pages per question here Do not open this paper until instructed by the invigilator. Please note: This question paper must not be removed from the examination room. APMP Guide for candidates July2010 Prince2.indd 7 22/7/10 15:42:44 8 APMP Guide for candidates PR IN A CE PM 2 P Pr fo ac r tit io ne r Completing your examination booklet – 2 hour examination procedure Please see below a working example of how to complete your examination booklet. APMP – Exam paper Candidate reference number Date of exam Location of the exam Exam Paper Number FP General Notes Time allowed 2 hours You will find this on the front of your examination envelope Answer 6 questions There are 10 questions, each question carries equal marks Use ink, not pencil, to answer all questions. On completion of the examination please collate your answer sheets into question number order complete the information below before inserting this booklet and your answers into the envelope provided Question number Insert question number here Number of pages Office use only Insert the number of pages per question here Do not open this paper until instructed by the invigilator. Please note: This question paper must not be removed from the examination room. APMP Guide for candidates July2010 Prince2.indd 8 22/7/10 15:42:44 APMP Guide for candidates 9 Your results Marking You will need to score a minimum of 55% overall to pass. Each question carries a maximum of 50 marks and marks allocated are then doubled to arrive at a percentage. All the doubled marks are added together and this total is then divided by the number of mandatory questions to calculate the overall percentage. For the 3 hour examination Below is a working example: A Candidate scores the following marks on an APMP question paper: 25, 15, 31, 30, 32, 24, 28, 32, 29, 34 The scores for all 10 questions are added to make a total of 280 This total is then multiplied by 2 (to make 560) and divided by 10 (as 10 questions) to work out the candidates overall percentage i.e. this candidate’s percentage would be 56%. This would be a pass. For the 2 hour examination Below is a working example: A Candidate scores the following marks on an APMP question paper: 27, 19, 31, 30, 33, 29 The scores for all six questions are added to make a total of 169 This total is then multiplied by 2 (to make 338) and divided by 6 (the number of questions) to work out the candidates overall percentage i.e. this candidate’s percentage would be 338 divided by 6 = 56%. This would be a pass. APMP Guide for candidates July2010 Prince2.indd 9 22/7/10 15:42:44 10 APMP Guide for candidates Notification of results You will be notified of your results*1 by post, within 10 weeks of completing the examination. You will receive notification of your total mark and the score achieved for each question. Candidates will be given feedback for any questions they have failed. Please note APM cannot give results over the telephone or via email. Borderline results If your paper is a borderline fail (i.e. 2% below the pass mark), it will automatically be re-marked by another marker. Your paper and both the markers’ scores will then be sent to the chief moderator for a final judgement. Appeals You may appeal against the decision of the examiners on the grounds of bias, disregard of APM regulations, failure to consider relevant additional information provided or an administrative irregularity*2. An appeal must be made in writing to the APM Customer Services department. To help you provide the necessary information concerning an appeal, the appropriate form may be obtained from the APM Customer Services department. Your appeal must be received by APM Customer Services department no later than 15 working days after your examination date. No appeal can be heard relating to the technical judgement of the examiners. Re-sits In the event of a failed examination, we recommend you allow a three month interval for revision before re-sitting the examination. You can re-sit the examination earlier if you wish but we do not advise this. Candidates can either re-sit through an APM Accredited Provider or register to attend one of APM’s open examinations. For more details visit our website http://www.apm.org.uk/APMP.asp Notes: *1 The overall pass rate is monitored regularly. *2 Third party data: Submission of your application form expressly provides permission for APM to supply relevant details about your examination, including results, to your training provider and employer where applicable. APMP Guide for candidates July2010 Prince2.indd 10 22/7/10 15:42:44 APMP Guide for candidates 11 Special arrangements Illness If you are unable to attend your examination due to illness, you must inform the APM Customer Services department immediately. This should be done either through your Accredited Provider or directly to APM. A medical certificate signed by a doctor must be provided as soon as possible and no later than 5 working days after the examination date. Cancellations If you withdraw from the examination between 1 to 5 working days (UK), or between 1 to 10 working days (international) before the examination, a cancellation fee will apply. Details of the cancellation fees are available from the APM Customer Services department. If a candidate fails to attend the examination, the examination fee is payable in full. Dispensations APM is committed to promoting a positive attitude towards people with learning and physical needs. It has a great deal of experience in facilitating individual requirements and tailoring adjustments with the aim of removing any unfair disadvantage that the individual may encounter as a consequence of his or her medical condition. Access to the facilities or arrangements described here can be granted to candidates with disabilities/learning difficulties who apply to the APM Customer Services department. A dispensation may be allowed for candidates with a medical or physical condition that prevents them from completing the examination within the normal regulations. All requests must be supported by a medical certificate or other relevant medical documentation from your GP or other relevant medical professional. Details must be given at the time of application. All medical evidence must be received by midday, at least 5 working days before the examination. Failure to do so will result in the dispensation not being granted. For example : Extra time Extra time is available if you have dyslexia or another medical requirement. Typically,15 minutes per hour is allowed. Scribe A scribe is someone to whom examination candidates can dictate their answers during the examination. Scribes can be made available to candidates who have dyslexia or difficulty writing. Such candidates will sit their examinations in a separate room with their scribe who will also act as their invigilator. The scribe will be a representative of APM and will not have knowledge in the field of project management. Extra time will usually be given in instances where a scribe is used. Use of a PC PCs can be made available to dyslexic candidates or those with medical conditions who find it easier to type out their answers using a keyboard. If a PC is used, the candidate concerned will be expected to sit their examination in a suitable room away from other candidates. Such candidates must also have access to a printer. Examination answers will normally be written in Microsoft Word. Microsoft Excel or other packages allowing calculations cannot be used. Extra time is allowed for printing. Other aids/equipment available Large print papers may be produced for partially sighted candidates or dyslexic candidates by prior arrangement with the APM Customer Services department. Requests for large print papers must be received by midday at least 10 working days before the examination date. Candidates may bring cushions, special seats and any other resting aids by prior arrangement with the APM Customer Services department. The above list represents some of the special arrangements that can be made but is not exhaustive. APMP Guide for candidates July2010 Prince2.indd 11 22/7/10 15:42:44 Association for Project Management Ibis House, Regent Park Summerleys Road Princes Risborough Buckinghamshire HP27 9LE Telephone Facsimile Email Web * 220710 This document was correct at time at printing. APMP Guide for candidates July2010 Prince2.indd 12 +44 (0) 845 458 1944 +44 (0) 845 458 8807 [email protected] www.apm.org.uk CPAPMPCGN220710 22/7/10 15:42:45