04 - Doosan
Transcription
04 - Doosan
Magazine VOL.4 April 2014 04 Magazine VOL.4 The Doosan Bears to Play 128 Games This Season Various Fan Events for Home Games April 2014 04 - Dustin Nippert says, “I will do my best to lead the team to victory.” 무제-6 2 14. 14.4. 4.29. 24. 오후 오후10:13 4:12 Our People, Our Tomorrow Magazine <DOOSAN> VOL.4 April 2014 Article by Gautam Punyapriya (Strategy Officer, Doosan Power Systems India) CONTENTS 02 Our People, Our Tomorrow Asking Myself “Why, Is That Really So?” 04 Focus 08 Doosan Sits Down With ICT Pioneer in Power Plant 10 Doosan Brand Up ① How B2B Company Received the Best Advertisement Award ② “Boost Confidence to Compete with Global Top Tier Companies” 14 The Doosan Way Limitless Aspiration Toward Improvement Brings Advancement 18 The Doosan Way News ① DICE EMEA Practices Doosan Way with Training, Contests and More ② DPSI Doosan Way Campaign: “Be the Change” People 22 Customer Satisfaction Six Months in Qinghai, 4,000m Above Sea Level and Temps Below 30 26 Close-up Who is the Strongest Man at Doosan? 28 Self-improvement Nurturing Both Technician Specialists and Fundamental Competitiveness 30 Character Series “Water is my Work, Music is My Passion…” Doosan Enpure’s Rock Star! 32 Our Doosan Talent ① Dreaming of Becoming a Facilities Expert in Changshu Factory ② “Labor of Love” 43 Married Couples at Work ③ Dreaming of Her Own Gallery, DIA’s Resident Artist Relaxes Through Artwork Technology & Innovation 36 New Technology Development of Environmentally Friendly Construction Method: Three Birds with One Stone 38 Field Tour Innovative Manufacturing Base of Bobcat® in Dobris, Czech Republic 44 Business Intelligence Focus Inflation and the Exchange Rate 46 Professionalism TQM Project Streamlines DIPP’s Remanufacturing Process With Doosan 50 Shared Growth with Doosan Suppliers to Grow into ‘Global Leading Suppliers’ 52 EHS ① DICC, Company of Safe Production Level 1 ② Screensaver Transforms into a Tool to Spread EHS Culture 54 Doosan Together Dentistry of Love for Suppliers and Communities 56 Global Report ① Chinese Political Spokesman’s Brilliant Artistry in Language ② Challenge of the Run the Reservoir Half Marathon in New Jersey 58 Mania ① Awaiting Autumn ② “Fishing Is about a True Escape, New Human Connections, Relaxation and Competition” ③ Travel Begins with Reasonable Airfare 61 Doosan News 67 Photo of the Month · Cover Story 두산사보영문 무제-6 3 2014.04표지-최종.indd 2 Manager Uday Jana, a curious mind who loves to try new things, believes he should always inspire himself to think outside the box. 14. 4. 29. 오후 10:13 Asking Myself “Why, Is that really so?” - DPSI Manager Uday Jana takes on a new challenge with Limitless Aspiration Since its launch, DPSI (Doosan Power Systems India) employees have made consistent efforts to adopt the Doosan Way into their daily lives. Recently, DPSI launched a campaign called “Our Story, Our Doosan Way” to capture and highlight such cases within the company to demonstrate behavioral changes. DPSI employees actively participated in this campaign to identify and share exemplary stories within the company. The story shared below captures the intrinsic drive of Uday S Jana, DPSI Plant Engineering Team Civil and Architectural Department, in setting advanced processes and systems. DPSI has been carrying out dynamic analysis* using Structural Analysis and Design (STAAD) software, whereas Systems Applications and Products (SAP) gives more accurate results. With an inner resolve to be better, Jana trained himself in dynamic analysis in SAP through online and external trainings. “Engineering is my passion, and I always make sure to keep myself updated with the latest engineering practices. In the Mong Duong II project**, there was a requirement to provide TG pedestal dynamic analysis. I realized that if we do this in SAP, the quality of our analysis would be much better and would also have easier client acceptance. SAP is tougher than the previously used STAAD software, as it is not userfriendly. But the accuracy of the results and the output is much better in SAP software.” To enable this, he first tried to learn as much as he could by doing online trainings on SAP. To further enhance his fundamental capability, he attended an external seminar conducted by an industry expert in the field of dynamic analysis. In the end, he successfully applied dynamic analysis in calculating the vibration of the turbine turning gear for the first time in DPSI. Taking Himself and His Team to the Next Level He is now training his team members on how to use SAP. “My team members completed their training and successfully applied dynamic analysis using SAP for the Bandel Project,” he said. He cares about improving not only himself but the whole team. “I have great faith in the Doosan Way. It inspired me to raise the bar and start competing with myself. During discussions with colleagues from other 두산사보영문 2014.04내지-최종.indd 3 organizations, I understood that STAAD is not the best tool for doing dynamic analysis. This made me question why we were still using STAAD at DPSI. I also felt that DPSI had limited capability in dynamic analysis. I decided to change this, and I did.” Jana’s colleagues at DPSI also gave him abundant praise. General Manager Sanjay Bansal said, “There are some people who are capable and can work very well by themselves. But Jana has shown the importance of inclusiveness. He increases his own knowledge while at the same time working with others to improve team capability.” Pranshu Garg, his team member, also added, “Jana has been extremely forthcoming in transferring his capability to me on conducting dynamic analysis in SAP software. He openly and selflessly shared his knowledge, which is a remarkable thing to do.” Deputy Manager Soumitra Haldar stressed, “Jana never misses an opportunity to take up new things, quickly learn them and then share it with the team. He has clearly demonstrated this quality by building the team’s capability.” The Doosan Way concept of Limitless Aspiration asks the question, “Have you felt proud of yourself for the growth achieved by setting higher goals?” If we have more Doosan people who can say “Yes!” to this question without hesitation like Manager Jana, the future of Doosan will be even brighter. *Dynamic Analysis: The condition or changes of stress imposed to destroy materials are analyzed by lowering the strength of materials while taking the vibration cycle and attenuation characteristics of a structure into consideration. In power plants, it is used to calculate the impact of the vibration from highspeed rotating turbines to the surrounding parts. **Mong Duong II Project: The construction project of a coal-fired power plant with a capacity of 1,200MW in Vietnam was awarded to Doosan Heavy Industries & Construction in 2010. 14. 4. 24. 오후 4:16 Focus 01 Promoting a Culture of Book Reading in Doosan - Doosan e-Book Library, a collection of more than 2,000 business and job-related e-books available in Korea - More than 1,300 e-books checked out from FebruaryMarch, DLI “plans to build a larger collection” Taekyu Kim, Manager of Doosan Infracore, who has borrowed 47 books from the Doosan e-Library, reads an e-book on his tablet. Now, free e-books are available to employees in Korea at the company’s e-book library with just a few clicks. Doosan established an e-book library to encourage employees to be more self-directed in their learning. Doosan Group’s e-Library was officially launched in February 2014. On the first page of e-Doosan University, click on e-Library to access. One person can borrow up to three books at once for 10-15 days. If a book is already checked out, you can reserve the book, and it will be sent to you automatically when it is returned. Currently, a collection of more than 2,000 books of more than 1,700 types related to business is available. More and More Employees Using e-library As the e-library enters its third month, usage is also on the rise. During the pilot operation period from February 1 to March 27, more than 1,300 books were checked out. “It is convenient to use as it is linked to e-Doosan University,” said Manager Taekyu Kim of Doosan Infracore Global P/S (Product Support) Team, who has borrowed 47 books. “I usually read books using a mobile device when commuting from Incheon to Seoul, and I hope more diverse e-book content is provided.” Vice President Kyungsook Moon of the DLI HRD Planning Team said, “The e-library creates an atmosphere where Doosan employees can study with books whenever and wherever, and the merits are that it is cheaper than paper books and free from loss or damage.” He added, “We plan to build a larger collection of e-books down the road.” How to Use e-Library Doosan Group e-Library can be accessed through various devices. Download the Book Player program for PC, or the Book Cube My Library application for iOS or Android. If you try to log in through the application for the first time, you may run into a certification error. In that case, go to the e-Doosan University website for your first log in. With the record of access at least once, you can log in through the application using your mobile device. Doosan opened an e-Library to users in February. This is a screenshot of the Doosan Group e-Library website. 04 두산사보영문 2014.04내지-최종.indd 4 14. 4. 24. 오후 4:16 Focus 02 Sharing the Value of ‘We are One’ with Latin America Dealers - Doosan Infracore held a conference with Bobcat ® Company’s Latin America dealers of mid- to large-sized construction equipment March 8-10 Dealers have informal discussions with executives in charge of Emerging Sales and team leaders of organization units of Doosan. Doosan Infracore met with dealers in Las Vegas, USA, to reinforce a successful partnership. Doosan Infracore’s Sales Division held a series of events with Latin America dealers March 8-10 under the slogan “Our Partnership, Our Success.” Business Support Plans and Product Roadmap for 2020 On March 8, the Doosan Latin America Dealer Conference was held at the Wynn Hotel, which was attended by a total of 55 people, including DI President & CEO Yongsung Kim and other Doosan Infracore employees, as well as personnel from 20 dealers. During the conference, measures to increase the sales volume of units—including Sales, PM (Product Management), AM (Aftermarket), P/S (Product Support) and Marketing—and to nurture dealers were presented. Also, they shared specialized business support plans that fit the Latin America market and customer demand: the announcement of the 2013-2020 product roadmap and new equipment, enhancement of AM and service capabilities of dealers, and an increase in sales of new Doosan buckets and Articulated Dump Trucks (ADT) released this year. During the awards ceremony, CEO Kim delivered awards to two outstanding dealers, FARM SUPPLIERS of Guyana and COMREIVIC of Ecuador, followed by a toast, saying, “I’d like to thank our Latin America dealers for the contribution and efforts which enabled Doosan to continuously tap into the unlimited potential of the Latin America market.” He also added, “We wish to build more close partnerships down the road.” Building Consensus on Doosan Partnership Program On March 9-10, the Bobcat Partnership Conference was held at the Bellagio Hotel. The event was attended by a total of 81 participants, including Doosan Infracore employees and personnel from 27 South America dealers. In the welcoming remarks, DI Korea/Compact Sales Vice President Hyungwon Park said, “Thanks to the commitment of the dealers who were at the forefront of the construction equipment industry, Bobcat® was able to win a world-class reputation. At Bobcat®, we hope to reinforce partnerships with you.” Dealers reflected on the meaning of “pride” and “one” by watching a video titled “Proud Moment with Bobcat®,” which featured the most proud moment while working with Bobcat®. General Manager Haeryong Choi of the Sales Division of Korea/Compact Sales Compact Business Compact Team explained the five values of the Doosan Partnership Program—partnership, integrity, customer, excellence, growth—and spent time sharing the success stories of Latin America dealers afterward. On the second day of the event, dealers listened to the business direction and vision of this year presented by each team, and discussed ways of integrating the five core values into our business through a group discussion. They also had an informal question and answer session with Vice President Hyungwon Park. At the end of the event, outstanding dealers were awarded. 05 두산사보영문 2014.04내지-최종.indd 5 14. 4. 24. 오후 4:17 Focus 03 Generation X72 Engine Wellreceived by Ship Owners and Shipbuilders - Doosan Engine hosts a ceremony and seminar, celebrating the first production Representatives of ship owners, classification societies and shipbuilders cut a ribbon to celebrate the production of the Generation X72. On March 27, Doosan Engine celebrated Introduces Denitration Facilities, Dualthe first ever Generation X72 engine, a fueled Engine At a seminar on the same day, high-efficiency and environmentally Managing Director Sangjin Kim, who is friendly engine, rolling off the production in charge of R&D, introduced the line. The event was attended by more DelNOx®, low-temperature denitration than 100 key personnel from the shipbuilding industry, including President facilities solely developed by Doosan Martin Wernli of WÄRTSILÄ (Swiss-based Engine. Many ship owners and clients Doosan Engine President & CEO Dongchul Kim delivers welcoming remarks in front of low-speed engine provider) and Technical showed great interest in the DeNOx®. ship owners and shipbuilders. Chief Manager Shamsul Alam of Pacific The denitration system is an International Lines (PIL). environmentally friendly system that The Generation X72 engine has a stroke reduces more than 90% of NOx from length 1.3 times longer (the distance the emissions gas. The demand for the piston travels) compared to previous denitration system is expected to models at the same level, resulting in increase, and the related-market is to maximum horse power of 29,000, a 15% grow to worth trillions of won due to increase in output. Thanks to the 1.3-fold the more stringent NOx emissions Sales Director Rolf Stiefel of WÄRTSILÄ (Swissimproved stroke, the piston acceleration regulations of the International based low-speed engine provider) explains rate has been enhanced for higher outputs, Maritime Organization (IMO), the IMO the merits of the Generation X72 Engine. making it suitable to a wide range of Tier III from 2016. vehicles, including container ships, bulk carriers and tankers. The Then, a presentation on the low-speed dual-fueled marine Generation X72 engine, among others, consumes less fuel for engine was delivered by Technology Alliance Director Eero the equivalent output of the previous models: about 830 million Markkinen of WÄRTSILÄ. The dual-fueled marine engine uses won in fuel costs can be saved per engine in one year. It is also clean LNG as the main fuel, which is cheaper than heavy oil, environmentally friendly, as it emits 7% less exhaust. and heavy oil is used as auxiliary fuel. Accordingly, as it Accordingly, it is well-received by many ship owners and dramatically reduces not only operation costs but also shipbuilders. Doosan Engine kicked off the development of exhaust emissions such as carbon dioxide, nitrogen the Generation X72 engine in 2011, received the first order in compounds and sulfur compounds, it is regarded as a next2012 and successfully completed the trial test in January 2014. generation green technology. 06 두산사보영문 2014.04내지-최종.indd 6 14. 4. 24. 오후 4:17 Focus 04 Oricom Wins 30 Billion Won in New Projects from Eight Advertisers - Oricom’s success attributable to representative system that formed IMC Idea Group All Oricom employees gathered to celebrate winning a series of projects, including KB Financial Holdings, and to bolster the winning spirit of the team in charge at Oricom Pride Hall on the 6th floor of the head office. Oricom has received much attention in the advertisement industry as it moved at a brisk pace: marking the chances of winning a bid at 89%, receiving 30 billion won in new projects from eight advertisers, declaring the Vision IMC (Integrated Marketing Communication)* Idea Group, and winning the grand prize for the “22nd Outstanding Advertisement Selected by Customers,” with the “Beautiful Planet Earth” of Doosan Heavy Industries & Construction recently produced by Oricom. As KB Financial Group Inc. became a client once again after four years, after delivering a bid presentation in mid-March. Oricom now has concluded contracts with a total of eight advertisers, including KB Financial Holdings, Nexen Tire, Kyowon Wells, Our Home, Sports Toto, Woongjin Chemical and Amway in the first quarter of this year alone. As for KB Financial Holdings, among others, the competition A display board made up of congratulatory and gratification letters to advertisers and staff who led to success. was fierce with the participation of 18 advertisement agencies in a bid that extended to a third round. However, it was a runaway victory for Oricom, as it was highly evaluated for having “unique, creative ideas that can deliver KB Financial Holdings’ business philosophy in an earnest and quality manner, not to mention numerous successful corporate PR campaign experiences,” and selected as its advertisement agency once again after four years. Oricom’s Winning Streak Expected to Continue Oricom’s advertisers span a wide range of areas, including finance (KB Financial Holdings), fashion (Our Home, Amway), home appliances (Kyowon Wells), car parts (Nexen Tire), entertainment (Sports Toto) and chemical (Woongjin Chemical). The achievements are attributable to the recent launch of the new Vision IMC Idea Group in March, following the representative system that created 12 professional and autonomous entities. “We are having a promising start to 2014: the green lights include a series of great results of bid presentations, the grand prize for the 22nd Outstanding Advertisement Selected by Customers, and the positive responses the IMC ideas received by advertisers,” said President Ko Young-sub. “I can assure you that the winning streak will continue as long as we provide total marketing solutions that meet the expectations of advertisers.” The Oricom IMC (Integrated Marketing Communication) Idea Group is an organic system that first identifies the way customers move in advance instead of chasing after their changes; and second, creates a “people story” by encouraging customers to take charge in participating directly, and gaining and spreading experience, rather than creating a brand story via ad messages or production methods in the framework of the four traditional media. 07 두산사보영문 2014.04내지-최종.indd 7 14. 4. 24. 오후 4:17 Doosan Sits Down With Woohyong Sohn, Vice President of Doosan Heavy Industries & Construction Software Center Article by Hyung Jung Kim (Doosan Heavy Industries & Construction) ICT Pioneer in Power Plant - ICT preparation initiatives to build data management systems and identify measures to apply ICT to a wide range of business areas 08 두산사보영문 2014.04내지-최종.indd 8 14. 4. 24. 오후 4:17 Doosan Heavy Industries & Construction launched the Software Center on February 25 and completed the groundwork for the comprehensive application of the information and communication technology (ICT) to its business units. We met with Vice President Woohyong Sohn, the head of the Doosan Heavy Industries & Construction Software Center, who is busy laying the foundation for ICT in line with the ICT trend and aligning the newly established organization. “I hope you aren't confused by ICT. Think of taking an e-learning class on your smartphone. Simply put, ICT is the information technology (IT) we all know integrated with the communications technology of the Internet or a smartphone,” Vice President Woohyong Sohn explained. In an era of big data, technology that helps collect and use huge volumes of data is emerging as a new growth engine cross a wide range of areas. More companies are preparing to gain ground by integrating ICT into their businesses and create new business opportunities. A GE case was taken as an example as Sohn went on to explain how ICT was incorporated into the business of Doosan Heavy Industries & Construction. “ICT was often used to analyze personnel information to create values, but it has been increasingly adopted by the manufacturing sector recently. Global corporation GE coined the term 'Industrial Internet' years ago to describe ICT applied to manufacturing, and has been reaping the benefits of high-energy efficiency." Driven to Achieve ICT Driven Power and Water Business Doosan Heavy Industries & Construction embarked on ICT preparation initiatives to build a data management system to collect, save and use the plant operating data last year. Preparation initiatives include plant feedback analysis (PFA) to analyze the operation data reflected in design improvement; remote monitoring service (RMS) to monitor plant operation data from outside in real time, identify improvement points and propose them to customers; and the development of optimizers and simulators to improve the performance of main equipment such as boilers and turbines. “When the groundwork for ICT is completed by successfully carrying out the ICT preparation initiatives, we will be able to enhance the competitiveness of our existing plant business, increasing the chances of winning projects and delivering greater customer satisfaction,” Sohn said. On March 20 and 24, more than 80 ICT-related personnel from each BG gathered for an ICT workshop held at the Changwon head office and Seoul office of Doosan Heavy Industries & Construction. During the workshop, Sohn said, “As ICT is a technology applied to a wide range of businesses of Doosan Heavy Industries & Construction, raising awareness of ICT among employees will also be an important initiative. Please keep in mind that communication with employees on ICT is equally as important as the construction of a data management system.” He also added, “To share the process of the ICT initiatives and ICT trends, we plan to publish ICT newsletters and invite guest speakers to give lectures on ICT. We are also developing a training program to nurture data scientists for the analysis of internal data.” The goal of the Software Center is to build the ICT foundation on which Doosan Heavy Industries & Construction will enhance the overall competitiveness of its businesses and create new business opportunities under the vision of an ICT Driven Power and Water Business. “We look forward to seeing what the Software Center will bring in leading the future competitiveness of Doosan Heavy Industries & Construction,” Sohn said. As ICT is a technology applied to a wide range of businesses of Doosan Heavy Industries & Construction, raising awareness of ICT among employees will also be an important initiative. Please keep in mind that communication with employees on ICT is equally as important as the construction of a data management system. 09 두산사보영문 2014.04내지-최종.indd 9 14. 4. 24. 오후 4:17 Doosan Brand Up Ⅰ Article by Byung Min Lee (Campaign Planner, Oricom) For Doosan to transform into a top-tier player in the infrastructure support business (ISB), it has to raise brand awareness in the Korean and overseas markets. Doosan Heavy Industries & Construction won the grand prize for the “22nd Outstanding Advertisement Selected by Customers” in recognition of the aesthetic images, business value of delivering “Technology that enhances the value of Earth” in places that lack light and water, and heartwarming life stories that customers can empathize with in a series of corporate PR campaigns over the last nine years. How B2B Company Received the Best Advertisement Award - Doosan Heavy Industries & Construction wins grand prize for “22nd Outstanding Advertisement Selected by Customers” - Three rules of communication used in the “Technology that enhances the value of Earth”campaign With local elections coming up, many news agencies are reporting about the elections. Candidates long for voters to pay more attention to their abilities and messages. However, it is likely that people, inundated by the overwhelming inflow of messages from real-time news to spam, have shut their eyes and ears to new messages. In this sense, conveying a new message doesn't have an impact. Among advertisement campaigns, corporate PR shares many commonalities with election campaigns. Some are already famous, some are not, and the main message mostly is about major accomplishments and visions. The most difficult aspect is that such advertisements that aim to promote the image of the company seem irrelevant to the lives of average consumers, unlike that of familiar brands or services. Moreover, it deals with issues outside the region, making such corporate PR campaigns even more difficult to empathize with. On March 27, the “Technology that enhances the value of Earth” campaign of Doosan Heavy Industries & Construction won the grand prize at the 22nd Outstanding Advertisement Selected by Customers awards ceremony. This award is the only award given to companies selected by consumers for the best campaigns. Out of the more than 3,000 creative ads a year, how did consumers come to focus on that of a B2B corporation, which seems 10 두산사보영문 2014.04내지-최종1.indd 10 14. 4. 24. 오후 5:35 Mysterious Jodhpur, India, served as a filming location for The Dark Knight Rises. distant from their daily lives? As it is not easy to communicate as we would like nowadays, it is a good idea to refer to the three rules of communication used by the Doosan Heavy Industries & Construction campaign. Talk About a Mission Before Accomplishments As for corporate PR and all other companies, performances and visions are essential for Doosan Heavy Industries & Construction. However, rather than boasting about its top-tier performance in the global arena, it speaks of its mission first. Most are probably familiar with the fact that the reason behind the explosive popularity of Apple is not just its product, iPhone. Countless Apple fans pledge their allegiance to the company because they agree with Apple’s mission: “Think Different.” Products are mere reflections of the mission. As the marketing maxim goes, “From reason comes judgment, and from emotion comes action.” If consumers did not agree with Apple’s mission, its product would not have been the subject of passion, but rather the subject of Only local habitants, not professional models, are filmed for advertisements. Director Sungju Lee (second from right) of Oricom speaks to the children featured in the ad. judgment. Returning to the story of Doosan Heavy Industries & Construction, it is promoting the happiness of humanity and value of livelihoods with light and water. In short, these technologies will be “Technology that enhances the value of Earth.” Doosan Heavy Industries & Construction is conducting campaigns that move people emotionally with its mission that targets a 92% approval rating by the average consumer. Genuineness Before Rhetoric “Earth is a beautiful planet, but not to all 7 billion people around the world. To some, it is a planet of hunger, to others, a planet of darkness…We reach into places with no light and water and fill them in with our technology.” The message of this campaign tells the mission as it is. There is no glamorization. This draws the viewers’ attention and naturally allows them to enjoy the story. The video and display have also focused on showing the mission as it is. The models in this campaign are all actual habitants of the local setting. The story Manager Yu In Yang of Doosan Heavy Industries & Construction Public Relations Team holds a child from the advertisement as the child's grandmother looks on. 11 두산사보영문 2014.04내지-최종.indd 11 14. 4. 24. 오후 4:17 A fantasy-like image of water captured with a Phantom high-speed camera. of their simple, yet happy lives made possible through light and water naturally allows viewers to focus on the story and in return, look inward. This idea has been embedded in Doosan Heavy Industries & Construction’s campaigns over the last nine years. If a person or company continuously changes messages and voices, it’s difficult for their messages to appear genuine enough to touch the hearts of viewers. Novelty Before Normality What is needed to prevent a principal’s valuable lecture from becoming a boring old lecture? Adding novelty that can win back students’ attention would be most effective. Just as the saying “form determines content” goes, novelty not only attracts attention, but also helps convey the message more strongly. This campaign combines the conventional factors of power and water, and plays out a unique 60-second storytelling campaign with newness in scale and formation. This video has a unique vibe, as it uses skip-bleach processing (the silver in the film is left in the print, “skipping” the bleach step to increase contrast and decrease saturation) for the toned-down and polished image with subdued yet high-contrast colors. The scene with the water spraying down was filmed with a Phantom high-speed camera (1,000 frames per second, while ordinary cameras film 30 frames per second), a camera as unique as its name, to create an artistic and fascinating image of water to capture the hearts of viewers. The Doosan Heavy Industries & Construction campaign tells a story of how to add value to our shared home, Earth, and focuses on a company standing in the center of it all. The story was expressed in a genuine and novel way to win the attention and empathy of consumers and its value was once again reaffirmed by the grand prize for the “Outstanding Advertisement Selected by Customers.” In this era of multiple communication channels but weaker communicability, why not refer to the campaign technique and communication methods of Doosan Heavy Industries & Construction to tell a story that can reopen people’s ears and capture their hearts? Vice President Bong Kyun Im of Doosan Heavy Industries & Construction Public Relations (first from left) and Vice President Byungcheol Park of IMC Division Oricom (first from right), take pictures after receiving the 22nd “Best TV Advertisement AwardConsumer Category” from Minister Chong Kim of Culture, Sports and Tourism. 12 두산사보영문 2014.04내지-최종1.indd 12 14. 4. 24. 오후 5:38 Doosan Brand Up Ⅱ Article by Daeyun Kwak (Doosan Infracore) “Boost Confidence to Compete with Global Top Tier Companies” - Doosan Infracore’s machine tools received the Red Dot Design Award - The first Product Design ever awarded to a Korean machine tool maker The PUMA SMX series is recognized with the Red Dot Design Award 2014: Product Design (also known as the Oscar of the industrial design industry). Doosan Infracore’s Machine Tools BG first introduced the machine tool last year and received the first award ever presented to a Korean machine tool. The Red Dot Design Award is one of the top three design awards along with iF (Germany) and IDEA (USA). In 2014, prizes were awarded by Nordrhein Westfalen Design Center in Germany following the overall creativity, practicality and eco-friendliness in the three categories of product, communication and concepts. In 2009, Doosan Infracore was awarded the Red Dot Design award in recognition of its future concept excavator CX. The PUMA SMX series is a next-generation multi-function machine tool, incorporating user-oriented ergonomic design concepts. Since its launch, the PUMA SMX series has been honored with the Good Design Mark from the Ministry of Trade, Industry & Energy (Korea), the Australian International Design Award (AIDA) from the Australian government, and the International Council of Societies of Industrial Design (ICSID). In multiple international trade shows, customers highly rated the innovative technological features and design. The Red Dot Design Award guarantees high marks on the overall areas of design strategy, concept feasibility, aesthetics of shape and color, and convenience of use. Creating Consensus on Importance of Machine Tool Design “The design competitiveness of the PUMA SMX series has been validated by winning the awards,” said Jinhyoung Park, Research Engineer of Machine Tools BG Development Planning Team Planning & Design Part, who led the design development at the working level. “It has boosted our confidence that we can now stand shoulder to shoulder with global top tier companies, and I hope the importance of machine tool design is recognized Participants in the development of the PUMA SMX. (From left) Chief Researcher Seonggeun Kim of Machine Tools BG Control Technology Team 1 MTC Control Part; Assistant Research Engineer Soonwook Kim of Machine Tools BG OSC Team Multi-Tasking Technology Part; Research Engineer Jinhyoung Park of Machine Tools BG Development Planning Team Planning & Design Part; and Technical General Manager Sukeun Moon of Machine Tools BG Advanced Development Team 1 across the company.” Benefits of winning the Red Dot label include an opportunity to showcase the PUMA SMX series in local trade shows in Germany, and online and mobile exhibitions. Inguk Heo, General Manager of they Doosan Infracore Machine Tools BG Development Planning Team, said, “There is an active movement to develop a design that can build a unique brand identity, and focus on the convenience and needs of customers. By winning the award, we will be able to secure product competitiveness at the level of our global competitors and take the Doosan brand value to another level.” The Machine Tools BG plans to actively promote the excellence of PUMA SMX by participating in various trade shows, including the Seoul International Manufacturing Technology Show (SIMTOS, Korea) in April, the Doosan International Machine Tools Fair (DIMF, China) in May, and the International Manufacturing Technology Show (IMT, US) in September. 13 두산사보영문 2014.04내지-최종.indd 13 14. 4. 24. 오후 4:17 Compiled by Jaeyoung Lee (Doosan Corporation) Limitless Aspiration Toward Improvement Brings Advancement - Tenacity, dedication and pride in practicing the Doosan Way The Doosan Way is practiced by Doosan people in many business venues across the world, leaving a strong impression with their unique tenacity, dedication and pride. A lot of people, even those in different business sectors, say, “I want to learn the mindset of Doosan People.” In this issue, we introduce how the Doosan Way was practiced in diverse ways: 1) The Doosan Infracore Sales Division Logistics Division Shipment Unit video-recorded, analyzed and improved the logistics process; 2) Taegyun Kim, Manager of Doosan Engineering & Construction Architectural Design Team, contributed to the revision of standards for the installation of smoke control systems by filing a complaint; and 3) A client sent a thank you letter to the Doosan Engine Operation Team for listening closely to the client’s requests and showing great teamwork during a sea trial. Let’s find out more about how the practice of the Doosan Way made Doosan even stronger. “Problems in Parts Shipment Found through Video-recording!” - Doosan Infracore Sales Division Logistics Team Shipment Unit Eliminates Bottleneck in the Process Article by Jongbeom Woo (Doosan Infracore) The Doosan Infracore Sales Division Logistics Team Shipment Unit at Ansan Parts Center. The team members have worked together at the parts center since the deployment of Enterprise Resource Planning (ERP) in 2008, so they can practically read each other’s minds and boast family-like team work. The task of shipping parts is composed of five steps: ▶Bring a folded box ▶Check the items and quantities of parts ▶Scan barcode labels using a PDA and print and attach shipment labels ▶Print export certificates using a computer ▶Ship box after banding. Work Process is Videotaped to Find Bottleneck After more than five years of shipping parts, they started experiencing some issues. The time spent waiting in front of the computer was getting longer and naturally delayed the whole process. The team members in the Shipment Unit questioned what was causing this. So, they decided to record the work process and traffic line from above, an idea pitched by Technical Staff Daekyu Cha. The video clearly showed what was causing the bottleneck. They could easily see the problem by measuring the time spent at each step of the process. Employees were required to type in 14 두산사보영문 2014.04내지-최종.indd 14 14. 4. 24. 오후 4:17 A photo of the Doosan Infracore Sales Division Logistics Team Shipment Unit. They also strive to improve the shop floor environment and are actively engaged in innovation activities based on open communication and teamwork. information seven times to print export certificates, which accounts for 58 seconds out of the 114 seconds in the total process. As a member of the team was tied to the computer for a long time, other members had no choice but to wait in line. As the bottleneck was discovered, all members of the Shipment Unit put their heads together to address the bottleneck problem. They were determined to work together to find a breakthrough. Starting something new was difficult, but they all believed that once the issue was addressed, they would be able to work more effectively in the end. Entering in information to print export certificates required too Senior Foreman Jaesik Kim (left) and Theme Leader Technical Staff Daekyu Cha (right) of the Doosan Infracore Sales Division Shipment Unit. much time. In finding ways to streamline the process, Cha took the approach of not using a computer altogether. Then, a personal digital assistant (PDA), which is used to print shipment labels, caught his eye. It was a device all the team members had. He thought it would be more efficient to use a PDA to print the export certificates and began researching ways to lean the ERP system by doing PC-based tasks on PDAs. They struggled to find an answer while exchanging ideas with the Process Innovation (PI) team and Doosan Corporation Information Communications BU.“It would be too difficult,”“It is impossible,” and “Would this work?” Believing in a Better Way to Do Things The results were much better than expected. Now, the information required to print export certificates is automatically transferred by scanning the barcodes with PDAs. After addressing the bottleneck problem, they recorded the entire process again, which was reduced to 45 seconds. Moreover, as shipment labels and export certificates are now simultaneously printed, the traffic line has been significantly reduced and work efficiency enhanced. In recognition of their improvement activities, the Doosan Infracore Sales Division Logistics Team Shipment Unit received an innovation award at the B.o.B (Best of Best) Awards Ceremony. Cha, a theme leader of the Shipment Unit, said, “It facilitated the shipment process and enhanced productivity at Doosan factories worldwide. I carried on with the belief that there must be a better way, which in return enhanced the fundamental competitiveness of Doosan.” 15 두산사보영문 2014.04내지-최종.indd 15 14. 4. 24. 오후 4:17 More Thrilling Than a Homerun - Taegyun Kim, Manager of Doosan Engineering & Construction’s Architectural Design Team, asked “WHY” and contributed to the revision of standards for smoke control systems Article by Jinhee Kwon (Doosan Engineering & Construction) When a fire breaks out, the biggest risk factor is smoke, which can cause suffocation. Taegyun Kim, Manager of the Doosan Engineering & Construction Architectural Design Team, raised an issue with the odd standards for smoke control systems and contributed to a revision of the standards for smoke control systems by filing a government complaint. Now, smoke control systems can be installed in a more effective manner at the site. A smoke control system is a type of fire extinguishing system, which senses smoke at the initial stage of a fire, propels smoke out of the building and prevents smoke from spreading to evacuation routes to help residents safely evaluate. While reviewing design documents for the construction of Doosan We’ve the Zenith in Ilsan, Korea, Manager Taegyun Kim questioned why a smoke control system is needed for the stores on the first to third floors of a building adjacent to a busy street. People would easily evacuate when a fire breaks out. However, both constructors and construction designers have never questioned why and complied with the fire safety regulations up until now. According to the previous standards, commercial and sales facilities with a floor area greater than 1,000m2 located on basement floors or floors without windows were required to install smoke control systems. Manager Kim, however, thought smoke control systems would serve no purpose if they are installed on ground floors or even in small stores on the first floor, only because one facility on the basement floor needs a smoke control system. Therefore, he filed a complaint, calling for the revision of the standards that use more exact terminologies, and persistently urged the government to take action. As online complaints along with official documents needed to be submitted for a fire safety law to take Manager Taegyun Kim points at the revised standards. He contributed to a revision of the standards for smoke control systems. effect, he also submitted official documents drafted by a construction designer. By engaging a construction designer, a constructor can secure more trust and objectivity. If a constructor requests a revision of the standards alone, it may be viewed as a business tactic to reduce costs. Despite all efforts, the revision didn’t happen as quickly as they’d hoped. A little over a month after the complaint was filed, a revision bill was announced, but somehow no news was heard afterward. Generally, a law is revised one or two months after the pre-announcement of the legislation, but it wasn’t the case this time. They got tired of waiting, so they contacted the National Emergency Management Agency from time to time and visited the Legislation Information Center website every week to check official newsletters and legislation. Effective Smoke Control Systems and Cost Reduction After seven months of waiting, he was looking through the Legislation Information Center website as always and came across news about the revised standards. He finally found what he was looking for: “If the total floor area of commercial and sales facilities located on basement floors or floors without windows is greater than 1000m2, a smoke control system must be installed.” It was a drastic change from the previous standards, which stipulated, “If a smoke control system is installed for a facility on basement floors or floors without windows, the commercial and sales facilities (if over 1,000m2) on the entire floors of the building must have smoke control systems installed.” This case is never about compromising safety by reducing smoke control systems, but more about minimizing unnecessary installations and using resources more efficiently. It had positive ripple effects across the whole industry, including construction designers and constructors. Doosan Engineering & Construction, among others, was able to reduce costs on large-scale construction sites; including Doosan We’ve G-Well City and the restructuring of Haeundae AID, according to the revised standards. Manager Kim said, “As an engineer, I feel a strong sense of responsibility to help change unreasonable standards for construction design by setting higher goals with limitless aspiration and tenacity.” 16 두산사보영문 2014.04내지-최종.indd 16 14. 4. 24. 오후 4:17 “During a Sea Trial, You Breathe Life into a Marine Engine” - A shipowner sent a thank you letter to the Doosan Engine Commissioning Team for listening closely to client’s requests and showing great teamwork during a sea trial. Article by Yeon Jeong Kim (Doosan Engine), Photo by Hyungjung Lee (Doosan Engine) It takes a lot of effort by a great number of people to produce one engine, from design to purchasing to assembly to trial test. The last stage after an engine is fully assembled at the site is called commissioning. In this stage, an engine is tested to check whether it is operating as intended. It is the moment when all the efforts of the employees bear fruit, it is also known as the moment of flower in manufacturing. Engine commissioning is conducted three times: ▲A shop test after assembly on the shop floor ▲A basin trial for the engine mounted on the vessel after delivery to a shipbuilder ▲A sea trial. Thank You Letter From Ship Owner One day, Dong Yeol Yang, Technical Assistant Manager of the Doosan Engine Operation Team, received a letter from a ship owner. It was from C. Mahendran expressing gratitude for providing service during the sea trial of the Kota Cempaka, a vessel owned by Singaporean shipping company, PIL. In November 2013, Manager Yang and the personnel in charge of sea trials participated in the “Cylinder Cut Out System Test” for the Kota Cempaka. The test is designed to assess how many fuel pumps it can operate in an emergency situation. For the test, they blocked fuel injections from fuel pumps of even or odd numbered cylinders and checked whether the engines were operating safely in the RPM mode. While they expected half the cylinders to work, all the cylinders were operating. So, they could not carry out the test. Based on knowhow accumulated over seven years, Manager Yang started an inspection to find the problem. While closely inspecting the engine, he found a problem in the solenoid valve, which controls fuel injection. The electric cords near the oil pump, which match each valve and controlled cylinders, were twisted. He fixed the problem immediately and was able to proceed with the test. The ship owner was deeply impressed that Yang stayed up for three days and four nights to perform sea trials and perfectly Dong Yeol Yang, Technical Assistant Manager of the Doosan Engine Operation Team, inspects the indicator valve before a sea trial. meet all the requests made by the ship owner. Accordingly, the ship owner emailed him a thank you letter and a request that Manager Yang and the team handle a sea trial of the next vessel, Kota Cepat. Thrill of Commissioning Manager Yang remembered the feeling as follows: “To be honest, I never expected to receive a letter from the Kota Cempaka. All I did was listen to what they said and fulfill their requests. I just did my job, performing a trial test, so I felt even more grateful to the ship owner who expressed his gratification in this letter. I wasn’t the only person there. The whole Trial Test Team, including Assistant Manager Ho Chul Kim and Technical Manager Sun Bae Jeon, did it together. Thanks to the two veterans who were equipped with professional knowledge of sea trials, we were able to carry out the tasks promptly and perfectly.” Manager Yang describes performing a trial test as breathing life into a marine engine. He is thrilled when an engine he assembled makes the engine sound for the first time. 17 두산사보영문 2014.04내지-최종.indd 17 14. 4. 24. 오후 4:17 News Ⅰ Article by Leva Kilgour (Brand Manager, Parts & Internal Customers, DICE EMEA) A Doosan Way training session takes place in Waterloo, Belgium. DICE EMEA Practices Doosan Way with Training, Contests and More In the last year, DICE EMEA management and HR have taken multiple actions to embed the Doosan Way into the organization. The Doosan Way@Work methodology and training were created, the Doosan Way Contest was launched, the Doosan Way Awards will be presented at the end of April, and some tangible reminders (agenda, desk calendar and posters) were produced and distributed to employees across the region. The DICE EMEA Marketing team developed a reusable Doosan Waythemed agenda for EMEA employees. DoosanWay@Work Training DICE EMEA’s first Doosan Way@Work action-based training took place in September 2013 in Waterloo, Belgium. DICE EMEA President Martin Knoetgen opened the training by emphasizing the importance of embracing the Doosan Way in daily work, encouraging the participants to learn and thanking everyone for taking the opportunity to grow. To develop the Doosan Way@Work methodology, DICE EMEA blended Total Quality Management (TQM), Lean and other process improvement methodologies into one comprehensive package to provide a common language for employees to use in their work. This training will become the standard for all DICE EMEA employees in the future. On top of the training aspect, Doosan Way@Work also focuses on real-life projects aiming at practicing the newly acquired skills and improving processes and performance of the region. “The methodology is excellent and should be spread all over the company,” says Cecile Godin, Parts SIOP Manager in Waterloo. “Everybody can learn it, everybody can understand it, it is easy, and it is a good start if you need a structure to base yourself on.” As of March 2014, four Doosan Way@Work trainings have been completed, with a total of 105 people trained in Waterloo, Belgium, and Prague, Czech Republic. The target is to train all 18 두산사보영문 2014.04내지-최종.indd 18 14. 4. 24. 오후 4:17 This chart shows the Doosan Way@Work methodology being put to use in Frameries. The staff in Frameries created this poster to illustrate inhwa . Their efforts won them first prize in DICE EMEA’s first Doosan Way contest. EMEA white-collar employees by the end of 2017. site will be announced during the Doosan Way awards ceremony at the end of April. Jean-Paul De Bartolo, DICE EMEA Talent Management Leader, commented, “This is an excellent opportunity for our employees to reflect on how the Doosan Way traits are expressed around them, how their colleagues’ behaviors reflect the traits, and how the traits are shown in daily activities. It also helps in visualizing and personalizing each trait.” Doosan Way Contest The Doosan Way Contest is the least time consuming but the most fun activity to embed the Doosan Way into the DICE EMEA organization. The concept was conceived by a group of employees in Waterloo with the purpose of allowing employees to explore and express the Doosan Way principles via less formal multimedia tools while working as a team. For the first challenge of the contest, which was to explain Inhwa in a poster format, four EMEA sites participated: Waterloo, Frameries, Belgium; Dobris, Czech Republic; and Lyon, France (Montabert). Each site presented one poster, with the winners being decided by the DICE Communication Team. The winner was the Frameries location. The main selection criteria included the best illustration of Inhwa , creativity and the element of fun. The winning team received a prize and their output was shared through the EMEA Doosan Way newsletter and posters in local sites. Spare Parts Operations Team Leader Cecile Warrot, who helped coordinate the contest entry for Frameries, said, “I believe this challenge allowed people to get to know each other and to see how Inhwa is expressed in Frameries.” The second challenge was announced in March: Reflect the core value of Open Communication in a comic strip. The results of the contest will be available in April. Doosan Way Awards In February, DICE EMEA employees had an opportunity to recognize their colleagues for demonstrating the Traits of Doosan People. Employees completed the EMEA Doosan Way survey, in which they nominated colleagues that best represent each trait. The winners who collected the most votes from each Tangible Doosan Way Reminders In 2013, DICE EMEA looked for some tangible ways to focus on the Doosan Way and create materials of everyday use that would remind employees of the Doosan Way principles. So, the local EMEA Marketing Team produced a Doosan Way agenda, desk calendar and canvas poster. The Doosan Way desk calendar includes a page with stickers to mark Doosan Way-related events on the calendars. The agenda contains the list of core values along with some quotes, cartoons and images, in addition to bank holidays for EMEA’s key locations and all public holidays for Belgium, France, Czech Republic and Ireland. Much of the agenda is dedicated to space for notes. To optimize resources, DICE EMEA will use the agenda cover for the next three years. In 2015 and 2016, the region will only print new notebooks to be inserted into the existing covers. The Doosan Way is always visible with this handy desk calendar developed by the DICE EMEA Marketing team. 19 두산사보영문 2014.04내지-최종.indd 19 14. 4. 24. 오후 4:17 News Ⅱ Article by Gautam Punyapriya (Strategy Officer, Doosan Power Systems India) DPSI Doosan Way Campaign: “Be the Change” - Launch of a campaign to share exemplary cases of the Doosan Way - Grand prizes awarded to the Bulk Order Plant Engineering Team, Project Management Team and the Chennai Factory Manufacturing Team Building a strong competitive edge and pursuing advanced and scientific systems are the two key cornerstones identified in the Doosan Way Change Model, which form a stable foundation to secure sustainable growth for Doosan People amidst a rapidly changing business environment. In line with the above set direction by the Doosan Way Change Model, as well as Doosan’s vision to build a Proud Global Doosan, DPSI has recently launched a Doosan Way campaign called “Be the Change.” It aims to highlight and reward real exemplary cases of innovation based on the following criteria: (1) In line with the Doosan Way Change Model (2) Creating a large scale business impact and fundamental capability build-up, and (3) Generating a great sense of pride in the company. Be the Change aims at creating an opportunity for employees to bring about changes they want to see in DPSI. Teams from across DPSI actively participated in this initiative. Each of the 10 cases submitted reflects the growing change momentum to adopt the Doosan Way Change Model. Overall, all the teams initiated meaningful innovations and improvements in the systems and processes. The efforts by the PE (Plant Engineering) and PM (Project Management) teams were recognized through a formal ceremony at DPSI Gurgaon in March. The ceremony was attended by DPSI management and employees. During the ceremony, the winning team presented their case, highlighting how thinking in line with the Doosan Way helped them and sharing their key takeaways. Furthermore, the DPSI MD and PE division head gave a speech to recognize the efforts of all participants and encouraged others to follow suit. Along with award money to the winning team, Be the Change mementos were given to all participants. The ceremony ended with a group photo and a great appreciation for everyone’s hard work. A ceremony will also be held at DPSI Chennai to recognize employees for the case on “change in manufacturing processes” as well as all other participants in Chennai. Proactive Optimizations in Bulk Order Project to Realize Cost Savings In the NTPC Bulk Order Project, DPSI Plant Engineering (Plant Design and Piping, Plant System Engineering) and Project Management teams have executed proactive layout optimizations against tender requirements in favor of DPSI, thereby creating huge cost savings for the company. This initiative demonstrates the synergies of closely working together across divisions and has reinforced company confidence on the positive effects of localization. Improvement in Panel Manufacturing Process at DPSI Chennai Factory to Enhance QCD Competitiveness The DPSI Chennai manufacturing teams (Panel Production, Maintenance and Manufacturing Engineering) proactively improved the manufacturing process of panels through executing physical changes in the manufacturing line. This is one of the first innovative attempts at the factory and demonstrates the energy with which our people are leading change by challenging existing practices for improvement. Senior Vice President Joong Ki Lee (right) of DPSI gave a Be the Change memento to all participants. Meet Self-driven DPSI employees of the PE and PM Teams Meet Change Leaders at the DPSI Chennai Factory 20 두산사보영문 2014.04내지-최종.indd 20 14. 4. 24. 오후 4:17 People / Customer Satisfaction / Close-up / Self-improvement / Character Competition / Our Doosan Talent / Married couples at Doosan Vina pose for a picture. Tran Khac Tuyen, first from left, and Pham Thanh Hung, first from right, kiss their wives, Nguyen Thi Tam and Thi Thuy, on the cheek. 2014 두산 Nguyen 신년음악회가 열린 세종문화회관 로비를 가득 메운 두산 가족들 두산사보영문 2014.04내지-최종.indd 21 14. 4. 24. 오후 4:17 People Customer Satisfaction Article by Qinlong Yu (Worker, DICC PS team) Six Months in Qinghai, 4,000m Above Sea Level and Temps Below 30 - Repair work conducted in a ditch below an excavator to avoid severe sandstorms - Takes great pride in his work, seeing customers and dealers smile There are both glamorous urban areas and isolated country areas in China, a country with the third or fourth largest surface area in the world. The April issue of Doosan introduces Qinlong Yu of DICC (Doosan Infracore China Co., Ltd) who provided repair and technical support for construction equipment in the Qinghai region, located near the Tibetan plateau, for six months. 22 두산사보영문 2014.04내지-최종.indd 22 14. 4. 24. 오후 4:18 2 1. The Doosan excavator in the mine. The dark orange color and Doosan logo is eye-catching even from far away. 2. The Doosan excavator stands tall in the vast plateau. 3. Workers are bundled up in a ditch under an excavator for the repair work due to a severe sandstorm in Qinghai. 1 3 23 두산사보영문 2014.04내지-최종.indd 23 14. 4. 24. 오후 4:18 인도네시아 브바투로 들어가는 고속 보트 There are many areas 4000m above sea level in the Qinghai region. The sign in the back of Qinlong Yu indicates 4,797m. In China, there are famous high plateaus. A case in point is the Tibetan plateau in western China. The Qinghai region located near Tibet is also at such a high elevation that some people suffer from altitude sickness. Altitude sickness usually involves headaches, car sickness and a ringing in the ears. In more serious cases, however, a person may experience loss of appetite, nausea, a feeling of suffocation, shortness of breath, blue lips and even death. Woldal is a new dealer based on the plateau in Qinghai, so it is designated as a dealer that requires special care and support by the Product Support & Aftermarket Team. For six months from February to August 2013, I engaged in technical support activities with two of my colleagues. 11 Hours on the Road Service work in the Qinghai region is always tough not only due to high The owner of the mine was both surprised and pleased to see us so late at night. Doosan’s AS vehicle in front of the dormitory in the mine region. elevation, but also poor road conditions. Working in a place called Muli, among others, is even tougher. At the request of our client to repair the DH500 excavator in the Muli Coal Mine in March 2012, I traveled 600km. The first 400km was bearable, as it took only five hours, but the remaining 200km took us a whopping six hours due to poor road conditions. When we arrived at the site, it was already 2 a.m. Even Uncooked Instant Noodle is Good in Fulfilling the Task When we arrived at the site, quality accommodations were nowhere to be found. There was only a building resembling a dormitory. After spending 11 hours on the bumpy road, all we wanted to do was sleep. The company cafeteria inside the mine was already closed, and there were no restaurants nearby. We ended up relieving our hunger with uncooked instant noodles, which boils at 70°C due to the low air pressure at high altitudes. Short of Breath with Temps Below -32°C The temperature of the Muli Mine, located 4,300m above sea level, is below zero throughout the whole year. 24 두산사보영문 2014.04내지-최종.indd 24 14. 4. 24. 오후 4:18 During our stay, temperatures during the day were below -32°C, so you can imagine how cold it gets. Despite the tough environment, we started the repair work. The first case was pretty simple, as it was a minor malfunction when the engine started, but the second problem required replacement parts. While disassembling the pipe, my hands were so cold they went numb and I accidentally bumped my hand on the equipment. I also had difficulty breathing due to the high elevation, so I had to take a break in between the work. After a week, we finally completed our task and went back to the hotel in Xining, the capital of Qinghai province. I immediately took a hot bath. I felt true happiness at that moment. The AS vehicle drives through snow to meet customers. There are many times when we are out in a tough atmosphere to repair equipment. Even though conditions are tough, I take great pride in my work, seeing customers and dealers smile and show appreciation. “It’s tough, but we are happy with our job.” Because working in PS requires longterm overseas trips, we can’t spend much time with our families. I feel especially indebted to my wife. At the same time, the one who cheers me the most is my wife. She is understanding and supportive of my job. Also, when I come back from overseas business trips, PS & AM leaders show concern about us and try to solve any difficulties we may have. Sometimes, they try to pass down their work knowhow and lifestyle tips they gained from experience. Their care helps me build a great sense of pride. Go PS! Go Doosan! The PS personnel walk up the mountain to repair equipment. The road is not paved, so they have to walk. 25 두산사보영문 2014.04내지-최종.indd 25 14. 4. 24. 오후 4:18 People Close Up Article by Veronika Psutkova (Communication Specialist, Doosan S̆koda Power) Petro Lahoda may be a man of great strength, but he has a soft smile. Who is the Strongest Man at Doosan? - Doosan S̆koda Power’s Petr Lahoda, a silver medalist of the 2013 World Masters Powerlifting* Championship One of the remarkable people of Doosan surely is Petr Lahoda, who in his free time pursues an unconventional hobby in which he has reached some excellent results on a global scale. *What is Powerlifting? Powerlifting is similar to weightlifting, as it involves lifting a barbell, but barbells are lifted in a different way. Powerlifting consists of three events. The first involves squatting with a loaded bar resting on the lifter’s shoulders, called “squat.” For the second, “bench press,” the loaded bar is taken while the lifter rests on a bench, and the last one is “deadlift.” In each event, the lifter takes three attempts and the greatest lifted weight in a given discipline is always entered in the general result. 26 두산사보영문 2014.04내지-최종1.indd 26 14. 4. 24. 오후 5:40 Petr Lahoda of Doosan S̆koda Power at the World Masters Powerlifting Championship in 2013. Petr has worked for Doosan S̆koda Power for almost two and a half years as Head of the Supply Chain Department. He and his team currently focus on cutting costs relating to industrial steam turbines through the Design to Cost method and in collaboration with the commodity purchase department on quality improvement and extension of supply offers. He divides his free time between his family (his wife, Simona, and 6-year-old daughter Anic̆ka) and his passion – powerlifting. He started playing basketball as a student and continued to play until he was about 16. At age 18, he started working out and competed in bodybuilding until 1994. In 1995, a friend suggested that he should try to enter the South Moravia Championship in Powerlifting, and he placed second in his weight category. That motivated him to go on, and he started competing in powerlifting. In 2001, he stopped competing and did leisure cycling for another 10 years. Then in 2011 he returned to powerlifting – this time already in the Masters category up to 120kg. He tries to practice four times a week. His diet is practically unrestricted. During his pre-competition preparation, he eats great amounts of protein divided into four meals a day. Ideal is the combination of beef and chicken, and some food supplements. Participating in the World Championship in Pilsen, Czech Republic In 2011, he gained a silver medal at the Czech Republic Bench Press Championship, and in 2012, he won two gold medals in two categories - one at the Czech Republic Powerlifting Championship and the other at the Czech Republic Bench Press Championship. In addition, he placed seventh on two occasions at the European Championship, where he lifted 765kg in total. His dream was to participate in the World Championship, which came true on September 28, 2013, when he won a silver medal for lifting 255kg in bench press and reached an overall fifth place for 820kg in powerlifting. In this way he also helped the Czech team reach third place in the nation’s competition (the U.S. won and Canada placed second). He said, “It was great to represent the Czech Republic and even gain a medal. The atmosphere at the World Championship is something quite different compared to the domestic competition. It is really demanding in terms of concentration and mental resilience. There, I competed with athletes who I had only read about until then; and even if you are in really good shape, things may not always turn out in your favor. It is said about this sport that half of the performance is in your mind.” In 2014, he would like to get back to the lower weight category. “I have competed in the category up to 120kg until now and I am considering a transfer to the category up to 105kg. And then, if I am healthy and nominated for the national team, I would like to participate in the European Championship, and, if possible, in the World Championship in the Masters Powerlifting, too, which will be held in Pilsen this time.” Petr may possibly be the strongest man within Doosan. For that matter, you can test your strength against him at the competition to be held in Pilsen on July 12. 27 두산사보영문 2014.04내지-최종.indd 27 14. 4. 24. 오후 4:18 People Article by Sungsik Yeam (Doosan Infracore) Self-Improvement Nurturing Both Technician Specialists and Fundamental Competitiveness - Doosan Infracore Promotes Self-improvement Through Technician Specialist Training Program “I can dream every day thanks to the Technician Specialist Training Program!” Jooho Kim, Junior Foreman of Infracore Analysis & Measurement, has devoted himself to studying recently. Even though he has been involved in the development of construction equipment for 30 years, he always felt something was missing, as he is not certified as a master technician. He felt it was something he should have. However, things have changed. Thanks to Doosan Infracore’s Technician Specialist Training Program, he can now pursue his dream of obtaining certification. As he spends a lot of time with his colleagues in the study club, he became not only more upbeat, but also more passionate and confident in carrying out his tasks. Doosan Infracore’s proposed vision for the technical staff is “becoming the best specialist in your own field.” Technicians at all level—from novices to certified masters—are eligible to receive support to become the best specialist in their fields. The program focuses on three areas: ▲Develop a system to nurture technician specialists ▲Support the technical staff to obtain certifications ▲Create a self-directed learning culture. As for the highly skilled technicians, group coaching or lectures by guest masters are offered to help them become masters. Technicians who strive to obtain certifications are encouraged and provided with more grants. The company also provides financial support to technician study groups to create a self-directed studying atmosphere. Currently, there are 25 clubs. General Manager Youngjun Bak of the Infracore Shop-Floor HRD Team said, “Through the Technician Specialist Training Program, we hope to establish a culture where hard-working technicians on the shop floor are recognized and respected. I believe Doosan Infracore will be able to enhance its fundamental competitiveness by nurturing the talented technicians.” The five technicians pose with 32 certificates, the fruits of their hard work. From left: Junior Foreman Byongwoo Nam, Senior Mechanic Myeongsu Lee, Junior Foreman Jooho Kim, Technical Deputy Manager Wongoo Park, and Senior Foreman Taeseob Jeong. 28 두산사보영문 2014.04내지-최종.indd 28 14. 4. 24. 오후 4:18 Mini Interview 2 The Construction Equipment Repair Technicians’ Club “We will go far together!” The Technician Specialist Training Program is fully committed to the support of academic clubs to create a self-directing learning culture. We visited the Construction Equipment Repair Technicians’ Club to find out more about the exemplary activities carried out by 30-year-long colleagues. Q. How was the study group formed? A. At Doosan Infracore, the five of us have been handling the assembly of construction equipment, performance tests, noise Senior Foreman Kihwan Hong strives to receive a master certification through the Technician Specialist Training Program. qualification tests and various types of defect analyses for more than 30 years. However, we lacked technician certifications, which are crucial in conducting the tasks. Our members promised Mini Interview 1 each other to study construction equipment Kihwan Hong, Senior Foreman, Doosan Infracore Prototype Fabrication & Evaluation Part engineering together to receive certificates and inspire the less experienced technicians. Our “A path all technicians should dream of and a challenge to be taken.” We met Senior Foreman Kihwan Hong, who is working to earn a master technician certificate through the Technician Specialist Training Program and play a mentor role for the less experienced technical staff. goal is to make our study club into something that nurtures junior technicians. Q. How are activities carried out? What is your future goal? A. We meet twice a month. All members give lectures at the company and are often out of town due to domestic or overseas business trips. That is why we meet during lunch or after Q. What has changed on the shop floor since the launch of the Technician Specialist Training work hours. Documents and information are Program? equally prepared by members. We can A. Doosan Infracore encourages technical staff to be certified to nurture outstanding skilled practically read each other’s minds. We can meet workers. We are bearing fruits with time. More field technicians are motivated to be certified, lightheartedly as the company provides support. leading to healthy competition among workers. The impact has been positive. Technician Individually, we prepared for certificates before, certifications not only improve the individual’s capabilities, but also boost self-esteem and a but we can collect materials and acquire sense of ownership. I believe it improves product quality in the end. information a lot faster when we study together. Q. What kinds of challenges are there on the road to become a master technician? As the saying goes, “If you want to go far, go A. In Korea, having an outstanding set of skills is not enough to become a master. I’d say together.” We will go far together you have to excel in both the literary and military arts. It requires not only an individual’s until all of us are certified. technical skills, but also the ability to share those skills with others, write papers and have patents, based on his or her knowhow and experience. Also, they have to be qualified to contribute to the overall industry by making technical contributions such as guiding less experienced technicians and passing down their skills. Of course, it requires significant time and Junior Foreman Jooho Kim strives to receive a repair technician certificate. effort, but this is a path all technicians should dream of and a challenge to be taken. Q. What do you emphasize the most when guiding the technical staff? A. Setting a goal for oneself should top the list. Generally, people work only because they have to without setting a clear goal. The moment they set a goal, they will start to have passion and positive minds. Helping them set a clear goal and explaining “Why,” as stated in the Doosan Way are all I do. 29 두산사보영문 2014.04내지-최종.indd 29 14. 4. 24. 오후 4:18 People Character Series Article by Shane Barber (Doosan Enpure Head of Business Development & Customer Service) and Myounghee Jung (Doosan Enpure Business Administration) “Water is my Work, Music is my Passion…” Doosan Enpure’s Rock Star - A member of the HOTROX band, Manager Alaister Gemmill of Doosan Enpure Business Development Alaister Gemmill plays guitar. 30 두산사보영문 2014.04내지-최종.indd 30 14. 4. 24. 오후 4:18 The HOTROX band logo. HOTROX band members practice for a performance. Performs Every Weekend as a Guitarist Alaister’s open secret is that while water is his work, music is his passion. In this time, he was delighted to share his music life story for this newsletter. He’s a keen guitarist, and plays in a band at various events in the area most weekends. Alaister says, “I started to play a guitar when I was 18 years old because I was a big fan of Deep Purple!” Over the years he has played in bands called Chandella & The Scumstrippers (a band made up of company staff ) in 1995, Four Men Called Bob (three people, none called Bob) in 2002, and currently HOTROX. HOTROX is a four-piece band with Alaister on guitar, Melissa Romeo on lead vocals, Matt Porter on bass guitar and Mike Hobin on drums. The band covers rock, indie, punk, pop and alternative tunes from the 70s, 80s, 90s all have diverse tastes in music, which has made for an interesting set list – and personally I hadn’t heard of most of it previously – but it’s great fun to play live and our audiences have certainly shown their appreciation.” Dreams of Playing at a Doosan Singer of the Year Contest in Korea The band gathers up to three times a week for practice and events. Recently, the band was in the recording studio putting together some demo tracks to use for marketing. These should appear on the HOTROX Facebook page soon. The band performs a live show almost every month. His ambition now is to play his trusty GordonSmith Classic-S guitar in Korea at a Doosan Singer of the Year contest. His current repertoire includes songs by Skunk Anansie and The Spin Doctors. Learn more about the band and its performance schedule by searching HOTROX on Facebook. The band’s practice room. and 00s. The band was formed by Melissa with the other band members being introduced through friends in other bands. Alaister commented, “We 31 두산사보영문 2014.04내지-최종.indd 31 14. 4. 24. 오후 4:18 People Our Doosan Talent Lin Hong, Assistant Manager of Doosan Corporation Electro-Materials BG Changshu Corporation Technology Team Dreaming of Becoming a Facilities Expert in Changshu Factory - Roller skates as a hobby, but also participates in competitions Article by Zev Lee, Manager (Doosan Corporation Electro-Materials BG Global Support Team) Doosan Corporation Electro-Materials BG’s Changshu Factory, China, was established in June 2011, as the one and only overseas manufacturing entity. Assistant Manager Lin Hong has served in the Facilities Division of the Technology Team, the heart of a manufacturing factory, since he joined Doosan in September 2011. In the beginning, the facilities division had tough times in manufacturing, as it was stuck with the dilapidated facilities of a Taiwanese company, which was acquired by Doosan when installing new equipment at the initial stage of the construction. Again and again, he worked until dawn, fixing the facilities on top of the busy day-to-day operations. The tasks may be demanding, but he is passionate enough to put a smile on his face for his colleagues at all times. His positive attitude spreads positive vibes to his colleagues as well. Physical Exhaustion Gives Way to a Great Sense of Achievement At 11 p.m. on a November 2011 evening, Assistant Manager Lim Hong was working late. Suddenly, he received a He is passionate enough to put a smile on his face for his colleagues at all times. Assistant Manager Lin Hong in front of Giant Buddha Hand Statue, Lin Shang, Jiangsu, China phone call for a situation that required his help. He shortly arrived at the site with local employees and personnel from the head office in Korea, and detected and fixed the problem by 1 a.m. Assistant Manager Hong dreams of becoming a facilities expert by continuing working in the field at Doosan. Multifaceted Life With Roller Skating As the facilities started picking up a normal operation rate, he was also able to enjoy his hobby. He roller states like a professional athlete, a hobby he picked up when he joined a club in college. He has also participated in the Beidaihe Roller Skate Competition. “It was not easy in the beginning, as I fell so many times,” he said, “but I felt a sense of achievement as I mastered difficult techniques one by one.” It had a big impact on developing his personality. Kudos to our roller skater, Assistant Manager Hong! 32 두산사보영문 2014.04내지-최종.indd 32 14. 4. 24. 오후 4:18 Doosan Vina, Vietnam “Labor of Love” 43 Married Couples at Work - Married couples at Doosan Vina, Vietnam Article by Dale Gerstenslager (Public Relation Team, Doosan Vina) Some of the 43 married couples at Doosan Vina gather outside the Main Office at the company’s Quang Ngai industrial complex. What do you think it would be like if both you and your spouse worked for the same company? Would it nurture the relationship or be too much of a good thing? To answer this question, we explored the issue with some of the 43 married couples at Doosan Vina, who represent 4% of our workforce. My Wife is Both a Colleague and Friend “Dynamite” is a popular way of saying how great something is. When you take the first names of our first married couple, Tran Khac Tuyen of OE and his wife Nguyen Thi Tam from Accounting, you get “TNT,” which is, as they say, “Dynamite!” Tuyen has worked at Doosan Vina for almost five years and Tam will celebrate four years in September. They met at a friend’s wedding when he grabbed the seat next to her at the reception, a position he has happily continued to occupy at all parties since. When we asked Tuyen whether working together was good or bad, he said, “Our Tam and Tuyen, right, share an evening meal at their apartment in the companies’ Van Tuong complex for married couples. departments are quite close and we see each other often. It’s great to have Tam so near; we can share things instantly; she is not only my wife, but my best friend.” that of a university friend at whose 2006 birthday party they first met. Truong came to DV in May 2008 and Trang followed in 2010. The couple married in 2012 and a daughter joined them in 2013. “Working at the same company allows us more family time and gives us a better understanding of what the other is experiencing, which makes things smoother,” said Trang. Cupid Must Have Been Hiding in the Boiler Shop Our final couple is Pham Thanh Hung and Nguyen Thi Thuy, both of whom work in the Boiler Shop and met here at the company. Thuy was on a Danang University internship and came to Doosan Vina expecting to gain some experience, but not necessarily one that would change her life. “I was assigned to the Boiler Shop, and the moment I laid eyes on Hung, my heart skipped a beat; it was love at first sight. Cupid must have been hiding behind one of the machines; it was like someone shot me with an arrow. Working here allows us more time together, so I think it is a good lifestyle and I heartily recommend it,” said Thuy. The next chapter in this story is still waiting to be written and will happen when the first offspring from one of these 43 couples joins Doosan Vina as a second generation employee and continues the tradition started by their parents! Bui Xuan Truong and Le Thi Huyen Trang, who have a six-month-old daughter. Admiration for Married Couples Working Together Another of our couples; Bui Xuan Truong of Material Handling Systems and Le Thi Huyen Trang, who works in Public Relations & Communications, were drawn together at birth. Not theirs, but 33 두산사보영문 2014.04내지-최종.indd 33 14. 4. 24. 오후 4:18 Susanna Tran, Staff Accountant for DIA Dreaming of Her Own Gallery, DIA’s Resident Artist Relaxes Through Artwork Article by Megan Fraase (Communication Specialist, DICE) Susanna Tran dreams of one day filling a gallery with her many works of art, but for now, her art is just a relaxing hobby. Susanna is a Staff Accountant for Doosan Infracore America (DIA) Machine Tools in Suwanee, Georgia, USA, and has been with the company since October 2011. Originally from Hong Kong, China, Susanna moved to the U.S. with her family as a teenager and has lived there ever since. Artistic Family Leads to Double Major in Graphic Design and Accounting As a college student in Jacksonville, Florida, USA, Susanna knew there weren’t many opportunities for artists, so she decided to double-major in accounting and graphic design. “My hobby is to do traditional art, but I also needed to make a living,” she says. “When I was taking all those accounting classes, I really enjoyed doing art, Susanna is talented not only in drawing but also in sculpture. Here are various pieces of Susanna’s art. because it didn’t feel like I was doing an assignment. It felt like I was relaxing.” She finished both of her majors in four and a half years and later earned an MBA (Master of Business Administration). Although she does a wide range of art, including sculpture, charcoal drawing and painting, Susanna enjoys doing colored pencil drawings the best. “I really like colored pencils, because they are easy to handle and I can add many colors to my drawings,” she says. “I really enjoy shading and making things look real through the use of color.” Susanna’s love of art stems from her childhood. Her father, mother and sister all have artistic talent in various areas. “My father worked in the textile industry and had some talent in Susanna says she enjoys the stressfree feeling that comes with creating art. Here she is with some of her artwork. art, and my mom likes to make necklaces and bracelets,” she says. As a child, her drawings covered the family refrigerator, and as a high school student, she’d draw portraits of each of her teachers to give them at the end of the semester. She also won multiple awards at art shows in high school, including two times as “Best in Show” winner. Satisfaction Comes With Finishing a Piece Susanna’s husband, David, is also an art enthusiast and the two often spend time drawing, sometimes collaborating on pieces. “If we have a chance to go to the beach, we sit there and draw and it’s really, really fun,” she says. “He doesn’t really like to color in his drawings, so I sometimes color his work.” She also enjoys making art for her church and for special occasions, such as baby showers* and bachelorette parties. Susanna and her husband mostly do their artwork at their home in the Atlanta area, but they plan to someday add a dedicated studio space in their basement. And, although her dream of opening a gallery hasn’t yet come true, Susanna jumps at the chance to share her art with others whenever she gets the chance. “On my wedding day, my husband and I had a little gallery right next to our reception area for people to look at our art,” she says. “We also display all our drawings around the house, so when guests come over we show them off.” She enjoys creating things because of the satisfaction that comes along with finishing something. “It’s also really stress-free when I do art,” she says. “I sit there and really relax my mind. Otherwise, I’m the type of person who likes to talk and be out doing things. When I do art, I’m calm and focused.” *Baby shower: A party thrown to congratulate the expectant mother for the birth of a child by presenting gifts. 34 두산사보영문 2014.04내지-최종.indd 34 14. 4. 24. 오후 4:18 / New Technology / Field Tour / Business Intelligence Focus / Professionalism / Technology & Innovation One of the highlights of Demo Days of the Bobcat factory in Dobris, Czech Republic, is the night demo show. Each time Demo Days take place, the Demo Team modifies the choreography, making it a new show every time. The live music, laser lights, fog and fireworks make it a spectacular show. Although the event is targeted at customers, Dobris employees and their families are invited to watch the night demo show. 두산사보영문 2014.04내지-최종.indd 35 14. 4. 24. 오후 4:18 Technology & Innovation Article by Jinhee Kwon (Doosan Engineering & Construction) New Technology Development of Environmentally Friendly Construction Method: Three Birds with One Stone - Doosan Engineering & Construction Institute General Manager Hyewon Kim contributes to the certification of a new construction technique for DBS methods - More than 20 years in one profession, manages to juggle work and family Characteristics of DBS Methods: An environmentally friendly method that kills three birds with one stone ①Secure safety in structural engineering and construction ②Reduce the construction period (10% reduced from the construction period in building an underground structure) ③Cut construction costs (approximately 15% cost reduction in building an underground structure) General Manager Hyewon Kim contributed to the certification of a new construction technique. There is a rising technology in the construction industry. The technology, with a rather long name, is called the DownwardConstruction Method, which supports sheathing using double steel beams and slabs mounted on temporary steel columns and steel brackets. The best thing about the technology is that it enables the innovation that construction businesses strive to achieve: environmentally friendliness, safety, space efficiency, construction period reduction and cost reduction. More recently, it received a new construction technique certification (No. 727) from the Korea Ministry of Land, Infrastructure and Transport. At the center of the new technology development, which is praised by many construction experts, was Doosan, standing tall and proud. Joint Effort to Address Challenges of Construction Projects in Urban Areas The Doosan Engineering & Construction Institute of Technology and the Doosan Heavy Industries & Construction EPC BG worked jointly with Baro ConKey, Samoo Architects & Engineers, Hanwha Engineering & Construction, and Lotte Engineering & Construction to develop the new technology. When building an underground structure, in general, columns for a steel-framed reinforced concrete structure (SRC) are first installed. In the case of the new technology, however, the process goes as follows: ▲Temporarily install steel columns and steel beams ▲Pour concrete and leave it to harden (or cure) ▲Support sheathing* with the cured concrete (slab). As most construction work in urban areas is carried out in narrow spaces in densely populated areas, applying the method, which serves both as a frame and sheathing, increases space efficiency, reduces the construction period and helps cut costs. Also, the technology addresses environment issues by controlling scattering dust particles and noise—chronic problems of urban construction—and enhances safety by preventing the risk of collapse of sheathing construction. No Compromise When It Comes to Work Hyewon Kim, General Manager of the Doosan Engineering & Construction Institute of Technology, contributed a lot in *Sheathing: A wall or retaining wall bearing, which is resistant to water pressure and soil pressure, is designed to prevent ground sinking or collapse in the process of underground excavation. 36 두산사보영문 2014.04내지-최종.indd 36 14. 4. 24. 오후 4:18 making the new technology possible. The process, however, was riddled with worries and concerns: “How do we secure the safety of the temporary columns that support the structure during construction?” “Is it be possible to extract the temporary columns without any issues?” and more importantly, “What if there are ground deformations or fractures when extracting the temporary columns?” There seemed to be only one solution: Carry out a thorough structural review by applying variables, such as a load, in diverse construction environments to find possible errors in the formula. Then, test it over and over to check for problems in actual practice. Their persistent efforts culminated in a new technique certification. Right after graduating from university in 1993, she started her career in structural engineering, supporting construction sites, which continues now. In the beginning, she did not have much knowledge and asked her boss many questions, but she became an expert in her field thanks to the guidance of senior engineers and experience gained over the years. She was also influenced by senior engineers who always answered her questions. It is for this reason that she’s open to questions from colleagues, even during her breaks. Naturally, her colleagues highly rate her. However, when it comes to her own work, she becomes more meticulous and punctual. She said, “If technical support is not provided on time, it may not only delay the construction schedule, but also cause problems in construction work, jeopardizing our credentials. That is why mistakes and errors at work should never be acceptable.” It The structure of the Double Beam System (DBS), the core of the new technology. A DBS structure is constructed of double steel beams that cross each other horizontally near the columns. Double Beam Slab Drop Panel Temporary Center Pile and Bracket Permanent Column after Concrete Placement General Manager Hyewon Kim (first from left) answers questions asked by her team members was a short answer, but it’s enough to reveal the secret behind her growth in the profession she’s pursued during the last 20 years. General Manager Kim married a classmate in college right after joining the company, and has two sons. She said she received a lot of help from her husband, but knowing raising children is never an easy task, we asked her how she managed to keep a good work-life balance. “It was not that difficult, because boys are supposed to be tough, right?” she joked. She strictly sticks to the following principle: Forget about home once you are at work. When it comes to her children, she emphasizes raising them to become wellrounded people who are considerate to others, rather than receive perfect scores. As she hoped, her two sons have become independent, diligent college and high school students. It seems like she caught two rabbits—career and children— alright, but she still thinks there is room for improvement. When she worked as an assistant general manager, she noticed that people on construction sites worked under extreme pressure and responsibility in terms of process, quality and cost; and started hoping her contribution would make their jobs easier. Maybe her wish came true. People working at many construction sites expressed satisfaction with the technical support provided by General Manager Kim. As a case in point, the new certified construction method applied to the construction of a public parking lot near Tanhyeon Sataion, Gyeonggi Province, Korea, successfully reduced construction costs and completed construction. In closing, she said, “I wish to do a good job as an engineer who can adjust the opinions of an owner, designer and constructor.” 37 두산사보영문 2014.04내지-최종.indd 37 14. 4. 24. 오후 4:18 Technology & Innovation Field Tour Article by Ieva Kilgour (Brand Manager, Parts & Internal Customers, DICE EMEA) 38 두산사보영문 2014.04내지-최종.indd 38 14. 4. 24. 오후 4:18 Innovative Manufacturing Base of Bobcat ® in Dobris, Czech Republic - Construction of the new Innovation Center to be completed in June - Fulfilment of core values through TQM activities - Training Center to deliver more than 200 trainings to EMEA dealers this year There is a flurry of activity happening at the DICE EMEA location in Dobris, Czech Republic, and it’s only going to increase in the coming months with the opening of the new Innovation Center, continued activities at the Training Center and a renewed focus on Total Quality Management (TQM). By the end of 2016, the Bobcat factory in Dobris will produce approximately 80% of EMEA’s total sales. Dobris follows the TQM House model for all its activities. Customers are always wowed by the night demo show during Demo Days events. Dobris Factory Plays Key Role in Bobcat Manufacturing The nearby Training Center on the Dobris campus gives the Manufacturing and Product Development functions the unique opportunity to be in weekly contact with dealers and customers. In addition, all functions related to Manufacturing and Product Development continuously work to improve the location’s standards on Safety, Quality, Delivery, Cost and Product Innovation. “We believe that working on these five key items results in higher customer and employee satisfaction,” says Jose Cuadrado, VP Compact. “Today, there are more than 200 initiatives across campus aimed to improve our levels in these five areas.” 39 두산사보영문 2014.04내지-최종.indd 39 14. 4. 24. 오후 4:18 Dobris Factory Production, Total Miniexcavators 39% Compact Track Loaders 3% Skid Steer Loaders 58% Dobris uses these boards to complete Kaizen workshops—or quick win workshops—that result in process improvements. Opened in 2007, the Bobcat manufacturing plant in Dobris was designed to cater to EMEA regional needs, but in 2013, nearly 40% of its total annual production was exported to other regions. Roughly 60% of all machines produced in Dobris are loaders—primarily skid-steer loaders. 2 The plant covers 20,000m and employs 439 people, more than half of whom are directly involved in production. In addition, 145 employees work at the nearby Design Center. Bobcat® products currently manufactured in Dobris include the S100, S450, S510, S530, S550, S570, S590 skid-steer loaders, the T110 compact track loader, the E08, E10, E14, E16, E25 and E26 mini-excavator models and a range of attachments including buckets and backhoes. TQM Activities to Fulfill Plant Visions and Core Values Total Quality Management (TQM) is a management system for the realization of Dobris’s TQM implementation plan and for the fulfilment of its manufacturing plant vision and core values. TQM is represented by principles, practices and tools to create precise customer value – goods and services with higher quality. TQM in Dobris supports the company’s value streams through TQM tools for having the best Safety, Quality, Delivery and Cost. In Dobris, TQM is represented by four main activities: Bobcat Production System (BPS), Building Excellence with Small Teams (BEST), Six Sigma and Design for Customer. A good example of the Bobcat Production System – a manufacturing philosophy which creates a common structure for improvement throughout the organization – is a Kaizen (quick win workshop) that focused on the rebalance of the loader assembly line and increased productivity. “We improved direct productivity from 83% to 93% and were able to eliminate waste like waiting, errors, inefficiency moving during the assembly process and more,” says Dobroslav Rak, Vice President Engineering, DICE EMEA. As far as Building Excellence with Small Teams goes, a real example from the Dobris factory floor best illustrates this concept. A team had an issue with a paint leak in the machining area on undercarriage PHX (a platform-related project name). The team described the problem, set up a contingency plan and followed the basic steps: Root cause analysis, collect and measure data, visualize the data to better understand the full picture, prepare the IAROD, evaluate the solution and describe the final result. Six Sigma is a structured and disciplined, data-driven process for improving business performance. “It’s all about improving the bottom line – it costs less to do it right the first time,” Rak says. In Dobris, the Six Sigma process was reinstated in 2013. Seven Green Belts were nominated based on the Oobeya model** and were trained on the proper usage of 6S tools. In 2014, the Dobris facility plans to have 66 Yellow Belts, seven Green Belts and two Black Belts among the ranks. Finally, the Design for Customer process delivers value with minimal waste. “Value means benefits for the customer, our company, our supply chain, and any other stakeholders affected by the creation and use of the product,” Rak says. New, Modern Innovation Center to be Completed in June Since 2003, the Bobcat Engineering Team has operated at the Dobris manufacturing plant. In December 2011, the company *6 Sigma Process: A strategy or process for quality innovation by lowering defect rates of a product or service to 3.4PPM (3-4 defects per 1 million products). **Oobeya model: Oobeya, which means ”big room” or “conference room” in Japanese, is a lean manufacturing process adopted by Toyota Motor Corporation. 40 두산사보영문 2014.04내지-최종.indd 40 14. 4. 24. 오후 4:18 Customers watch a Bobcat compact track loader demonstration at the October 2013 Demo Days event. A Bobcat trainer talks about a Bobcat compact track loader to trainees. 41 두산사보영문 2014.04내지-최종.indd 41 14. 4. 24. 오후 4:18 The Dobris Training Center offers five certifications to dealer personnel who complete training courses: Engine Specialist, Parts Manager, Salesman, Service Contract Leader and Technician. made the decision to build a new Innovation Center in Dobris that would be a modern facility dedicated to innovation, stateof-the-art technology development and a European test center. Ground work started in mid-2012 and construction started in June 2013. The construction work will finish by the end of June 2014. The facility will have more than 8,000m2 of prototype and testing floor space and 1,300m2 of office area. “The Innovation Center was created as a long-term commitment to nurture the innovative spirit within our business,” Rak says. “It opens the opportunity to create an environment and foster a culture that encourages innovative product design, but also innovation throughout the company.” The facility will house Product Engineering personnel (including the product function groups of Test, Advanced Analysis, Reliability Growth, Prototype, Compact New Product Development) as well as selected Supplier Development, Product Management, Employee Sourcing personnel and Training. New test laboratories will be built for product validation assuring a high level of performance, reliability and durability of products produced in Dobris. The new facility will also contain an in-house noise test chamber with climate controlled laboratories and static and dynamic test facilities. A new manufacturing technology enabling the application of rapid prototyping methods and development of new manufacturing processes will also be included. The total investment in this project will reach $17.6 million. The Innovation Center will support the EMEA business, but will also be an integral part of the Doosan Global Engineering and Innovation facilities network. Doosan-Bobcat Training Center Delivers Dealer Trainings Adjacent to the manufacturing plant is the DICE EMEA Training Center, which includes a modern building nearly 1,500m2 in area, providing ample space for training. Starting in September 2014, a new workshop of 200m2 will be added along with additional training rooms. The Training Center covers the Bobcat, Doosan and Doosan Infracore Portable Power brands and is equipped with an extensive fleet of 60 machines and 150 attachments. In 2014, the training team will deliver more than 200 trainings to dealers in EMEA. Commenting on why dealers should be interested in training their staff, Laurent Laval, Director of Training and Demonstration, says, “Six years ago, when we started organizing training events, we noticed a correlation between the number of dealers trained and the growth in market share in that country.” New trainings are regularly developed in response to dealer requests. For example, this year, a new customer retention course is being offered to dealers to help ensure the retention of their key customers. A new training is currently being developed for parts salesmen at dealers in the Middle East to Courses to be Delivered in 2014 Area Service Product Dealer University Course Number of programs Bobcat 49 Doosan 38 Doosan Portable Power 18 Bobcat 31 Doosan 19 Internal new employee 4 Sales skills, Customer retention, etc. 42 Total Languages English, French, German, Italian, Spanish, Dutch, Russian 201 42 두산사보영문 2014.04내지-최종.indd 42 14. 4. 24. 오후 4:18 help them develop sales skills and increase the dealer aftermarket business. To ensure that dealer employees are trained regularly and on relevant subjects, certification programs were launched in three regions in EMEA last year. The programs were made available across EMEA this year. Dealer personnel can earn certification after completing the required number of trainings in their specialization. Bobcat Road Shows and Various Customer Events The Training Center hosts a number of customer events both on and off the Dobris campus. One example of an off-campus event is the Bobcat Road Shows. A team of demonstrators travel from dealer to dealer with a truck loaded with Bobcat machines and attachments to assist dealers in putting on local events for customers. This year, there are Road Shows planned in France, Turkey and the UK. In the Middle East, one of the fastest growing EMEA markets, a new dealer support and customer attraction concept is being developed. The concept includes one to two days of training for dealer salesmen on attachments and machines, followed by an “open day” event for customers. Other types of customer events that have proven to be extremely successful are Doosan and Bobcat Demo Days and Doosan Quarry Days. The weeklong Demo Days events are organized four times a year at the Dobris site, while Doosan Quarry Days (two weeks per year) take place in a quarry mine near the Training Center. The huge success of Demo Days can be explained by the concept itself. “It is a unique opportunity for dealers to invite customers to try the full range of Doosan and Bobcat equipment in various applications, and offers them the opportunity to talk to other customers as well as product people and demonstrators,“ Laval says. One of the highlights of Demo Days is the night demo show. Each time Demo Days take place, the Demo Team modifies the choreography, making it a new show everytime. The live music, laser lights, fog and fireworks make it a spectacular show. Although the event is targeted at customers, Dobris employees and their families are also invited to watch the night demo show. On average, 300 dealers and customers take part in each customer event. In 2013, customer events in Dobris attracted more than 1,500 customers, and similar numbers are expected in 2014. It has been estimated that 70-80% of the customers who attend buy a machine in the following six months. A group of visitors to the Training Center jump in front of a Doosan excavator. 43 두산사보영문 2014.04내지-최종.indd 43 14. 4. 24. 오후 4:18 Technology & Innovation Business Intelligence Focus Article by Kyungmook Lim (Vice President, Doosan Corporation Global Economic Intelligence Team) Inflation and the Exchange Rate - Exchange rates are on everyone’s minds, but not enough theories to forecast short-term exchange rates - Countries with high inflation rates experience depreciation of currency against the U.S. dollar The exchange rate is a big variable that affects a company’s performance, as it is used to convert sales, costs, assets, and liabilities incurred overseas into local currency. The same revenues generated as yesterday’s may be much greater or less today due to differences in exchange rates. This is why exchange rates are on everyone’s minds. Reflecting this interest in the exchange rate, numerous economists have drafted related theories. However, most of them fail to provide an accurate forecast of exchange rates, as it is influenced by so many variables. I dare say that if an economist succeeds in formulating a theory that helps estimate short-term exchange rates, he or she will be nominated for the Nobel Prize of Economics. In the next couple of months, BI Focus will introduce a couple of concepts that can help enhance your understanding of exchange rates. This edition will cover the relationship between inflation and exchange rates, which can help estimate exchange rates in the longer term. Exchange rates are linked to inflation as the latter affects the value of currency. Let us take a look at a Korean example that illustrates this point. Meet John. He is a businessman who receives KRW 50 million (approximately USD 48,000) in salary. A year later, his salary remains the same while the inflation rate is 10%. What happens then? His purchasing power goes down. He receives the same salary of KRW 50 million, but can purchase 10% less goods and services compared to the previous year. This is referred to as the depreciation of currency, and when there is inflation, currency depreciation will follow. Exchange rates are literally exchange rates between currencies of two countries, which is the relative value of a currency compared to the other currency. Therefore, if the fluctuation of price impacts the value of two countries’ currencies in a given period of time, it will impact the exchange rate as well. If you 44 두산사보영문 2014.04내지-최종.indd 44 14. 4. 24. 오후 4:18 Figure 1 Inflation rates and currency appreciation/depreciation rates in the last 10 years 50 40 Currency fluctuation rate Switzerland 30 Canada Australia Philippines Japan Taiwan Euro Zone Republic of Korea 0 -10 China New Zealand 20 10 Brazil Singapore Inflation rate Hong Kong 0 20 -10 40 60 80 100 120 Indonesia UK -20 -40 160 Russia Mexico India -30 140 Turkey Vietnam Ukraine Republic of South Africa Argentina -50 understand that inflation will drive down the value of currency, you will understand that the country that experienced greater inflation will experience a greater depreciation of its currency. For instance, if in the last decade, Korea’s inflation rate was 30%, while Indonesia’s was 100%, the Indonesian rupiah has depreciated much more than the Korean won. This indicates that the same amount of rupiah can be exchanged for much less won compared to 10 years ago. Therefore, in the mid- to long-term, the currency of a country with a stable inflation rate will be relatively strong (appreciation), while that of a country with a high inflation rate will be relatively weak (depreciation). Figure 1 illustrates the inflation rates of countries in the last 10 years and depreciation/ appreciation of a currency compared to the U.S. dollar. Overall, most countries are showing negative relationships between the exchange rate depreciation and inflation, which signifies that countries with higher inflation experienced greater depreciation of currency compared to the dollar. This explains why countries known for stable inflation rates such as Switzerland and Japan maintain strong currencies for a long period of time. Using this relationship between inflation and exchange rates helps one draw out a picture of the direction in which the exchange rate is likely to move in the longer term. Taking a look at inflation rates and fluctuation of the exchange rate will reveal many things. For instance, if a country experienced high rates of inflation while the exchange rate (against the dollar) has not increased as much, there is a high possibility that even the smallest shock will trigger a rapid depreciation (increase in the exchange rate). For example, countries that experienced great depreciation of its currency after the U.S. Fed hinted at the tapering of its quantitative easing policy all share the fact that they record deficits in their current accounts and that they have had high inflation rates. However, there is a catch. The impact inflation has on exchange rates takes time to show up: more than five years, rather than a mere one to two years. This is because exchange rates are affected by not only inflation rates but also a great number of factors such as stocks, flows of bond funds, and the overall competitiveness of an economy. Such time gap makes this notion difficult to apply in making short-term predictions of exchange rates. Next month’s edition will cover how the purchasing power of a currency can affect a corporation’s competitiveness. 45 두산사보영문 2014.04내지-최종.indd 45 14. 4. 24. 오후 4:18 Technology & Innovation Professionalism TQM Project Streamlines DIPP’s Remanufacturing Process - TQM Project streamlines the remanufacturing process; a breakthrough process development - Cut up to a day off the remanufacturing process to meet a large order A large order from a rental customer prompted the Lean* and DIPP (Doosan Infracore Portable Power) Remanufacturing teams in Statesville, North Carolina, USA, to make a process improvement that cut up to a day off the remanufacturing process. The leaders of the project were Danny Acred, Lean Promotion Officer, and Matt Wilson, Lean Six Sigma Analyst. *Lean: A production system developed by Toyota Motor Corporation, which has been analyzed and proven by Massachusetts Institute of Technology (MIT) researchers. It implies rapid, agile and slim manufacturing compared to previous methods. DIPP’s Remanufacturing Team takes used equipment and completely refurbishes it to be resold. Some of the units are purchased at auctions, while others are brought in by customers looking to refurbish their fleet. “We recondition the parts that can be reconditioned and replace the parts that can’t be saved, rebuild the engine and compressor and reassemble the new and reconditioned parts back together. You couldn’t look at one and tell the difference between it and a new machine, other than the sticker indicating it’s a remanufactured unit,” Danny says. Article by Megan Fraase (Communication Specialist, DICE) Big Order Calls for Big Changes When Hertz Equipment Rental® approached DIPP to remanufacture 27 HP1600WCU air compressors, the teams knew they had to streamline the remanufacturing process to complete the order on time. The main area of concern was the time it would take to sort and organize the parts for the 27 units. The biggest shortcoming was the way the parts were checked in and presented to the assemblers. “There was virtually no order to the parts at all,” Danny says. “When the assemblers went in and tried to put the parts together, it was a bit like putting a jigsaw puzzle together.” To fix this time-consuming issue, the team first developed an assembly sequence that was divided into five major subassemblies and 15 other assembly categories. This list was developed with help from Mark Simmons, who is an assembly expert in the assembly of HP1600WCU air compressors. “The machines needing to be rebuilt covered a wide range of manufacturing dates, so we developed a comprehensive parts list to encompass all possible vintages of HP1600WCUs, and each part was assigned to one of the assembly sequence categories,” Danny says. Next, the teams developed a new process to allow the Remanufacturing parts receiver to instantly resource the proper category when a part was checked in, enabling the receiver to build kits arranged exactly in the sequence of assembly. “The parts were put together in such a way that the assemblers could put the subassemblies together quickly and easily,” Danny says. Not only did the new process allow the team to finish the Hertz order ahead of schedule, it allowed them to cut up to an entire day off the reassembly process. The new process was implemented over a period of about six The Doosan flag flying in front of the DIPP Factory building. 46 두산사보영문 2014.04내지-최종.indd 46 14. 4. 24. 오후 4:18 DIPP is located in the traffic hub near the intersections of 40 and 77 in Statesville, North Carolina. The DIPP Remanufacturing Center in Statesville uses service bays for tasks such as machine tear down, sub-assembly and final assembly. Several compressors can be seen here at various stages of the remanufacturing process. 47 두산사보영문 2014.04내지-최종.indd 47 14. 4. 24. 오후 4:19 The DIPP Remanufacturing Team. Left to right: Corey Everhardt, David Ringenary, Timmy Smith, Jeff Greene, Mark Simmons, David Beaver and Matt Wilson. Not pictured: Fred Smith, Luke McCreary, Brent Stevenson, Tom Connell, Kelly Dehart and Ben Holston. weeks. “We’d put it out there to try it, review it, see what was working well and what wasn’t, make modifications and iterate again,” Danny says. “Once everything was in place and working smoothly, the assemblers were very appreciative of the change, because they no longer had to waste time and frustration searching for parts.” Creativity Before Capital Often, making these kinds of process improvements require expensive outside consultants and/or new software or equipment. However, the Lean and Remanufacturing teams made this process improvement without purchasing equipment, contracting services or adding staff. This goes hand in hand with the Lean concept of Creativity before Capital, which means you don’t have to spend a lot of money to get a good result. “We essentially spent nothing but our time on this project to reap the benefits,” Danny says. “We created the process in a spreadsheet, so the parts receiver simply has to scan the barcode on each part to find out where it needed to go.” Achieving this positive result was the culmination of teamwork between the Lean Team and the Remanufacturing Team. “The employees who actually do the rebuilding had a tremendous amount of feedback for us. A couple of gentlemen, Mark Simmons, the assembly expert, and David Beaver, who receives the parts, went above and beyond and did a really great job for us. We really had to rely on the process owners to continue to sustain our efforts.” Although the process was developed with a specific model of air compressor in mind, the teams have expanded the process to other models and will continue to do so in the future. “Through this effort, our monthly rebuild capacity increased and we reduced the overall processing time for each machine by eliminating the non-value-added time of sorting and organizing parts,” Danny says. Left, a portable generator before it was refurbished. 48 두산사보영문 2014.04내지-최종.indd 48 14. 4. 24. 오후 4:19 Doosan Heavy Industries & Construction and Seoul National University Dental Hospital held “Dentistry of Love” together to provide free dental services to the employees of supplier companies and the 170 elderly residents in the region March 21-22. The Dentistry of Love event took place for the first time this year to provide benefits to employees of suppliers and contribute to the development of regional communities. 두산사보영문 2014.04내지-최종.indd 49 / Shared Growth with Doosan / EHS / Doosan Together / Global Report / Mania / Doosan News / Photo of the Month · Cover Story / With Doosan 14. 4. 24. 오후 4:19 With Doosan Article by Sungsik Yeam (Doosan Infracore) and Hyung Jung Kim (Doosan Heavy Industries & Construction) Shared Growth with Doosan Doosan has stepped up its efforts to systematically cultivate suppliers. Doosan Infracore announced a plan to select 44 suppliers and make them into leading suppliers by 2018. Until last year, Doosan Heavy Industries & Construction had supported 54 suppliers with activities designed to reinforce manufacturing, design and overall operational efficiency. We will look more in detail at the plans Doosan Infracore and Doosan Heavy Industries & Construction have in nurturing suppliers. On March 3, participants, including Doosan Infracore Procurement Center Senior Vice President Jeong Ko (fifth from right, front row) and CEO Wonjai Choi (fourth from right, front row), pledged the successful launch at Leading Supplier Kick Off of Top Metal Works. Suppliers to Grow into ‘Global Leading Suppliers’ - Doosan Infracore cultivates core competencies of six selected supplies in manufacturing technology and factory operation this year - Doosan Heavy Industries & Construction provides 54 suppliers with professional consulting services; eight suppliers added this year From 2014 to 2018, Doosan Infracore decided to select 44 suppliers with the highest growth potential to become global parts suppliers and focus on nurturing them into leading suppliers. This year, six suppliers were selected out of 295 suppliers total. Doosan Infracore will sign a memorandum of understanding with the six suppliers: starting with IMB Hydraulics on February 5, and followed by Woojin, Wookwang Industrial, SSTEEL, Top Metal Works and Sam Woo Tech by March 3. CEO Wonjai Choi of Top Metal Works, said, “I am happy that we are selected but also feel a strong sense of responsibility. We will make an all-out effort to become a leading supplier.” Doosan Infracore will provide the selected suppliers with tailor-made support programs to build core competencies, including manufacturing technology, factory operation and quality assurance. Through the program, Doosan Infracore plans to secure top-tier competitiveness (quality level 1, factory operation level 1, on-time delivery at 98%) in the domestic market and also identify exemplary cases of improvement. After the selected suppliers reach the 50 두산사보영문 2014.04내지-최종.indd 50 14. 4. 24. 오후 4:19 On March 14-16, the in-house delegation of suppliers of Doosan Engineering & Construction Mecatec BG paid a visit to Doosan Vina, Vietnam, to tour the chemical process equipment (CPE) factory and have a first-hand look at the Lean* activities to find competitiveness enhancement measures. CEO Yunghi Choi of Dong-San E&T, a supplier of Doosan Engineering & Construction, shares his experience. *Lean is a production system developed by Toyota Motor Corporation, which has been analyzed and proven by Massachusetts Institute of Technology (MIT) researchers. It implies rapid, agile and slim manufacturing compared to previous methods. In January 2014, Doosan Heavy Industries & Construction hosted the Supplier Competitiveness Enhancement Support Activities in H1 2014 meeting to explain the purpose of the program to representatives of suppliers. level of leading suppliers, they will be benchmarked by other suppliers to transfer knowhow. “For Doosan to become ‘2020 Global Top 3 Machinery,’ it is crucial that we grow with our suppliers,” stressed the Procurement Center’s Senior Vice President Jeong Ko. “We will spare no efforts to nurture leading suppliers.” Meanwhile, Doosan Heavy Industries & Construction has sent a competitiveness enhancement support team to enhance quality assurance, quality improvement, manufacturing technology and EHS. From 2011 to 2013, 54 suppliers received external professional consulting services and achieved an average of 8.3% in cost reduction, 26.5% in overall facility efficiency and 13.2% in reduced lead time (time between the placement of an order and delivery). Doosan Heavy Industries & Construction plans to provide professional consulting services to a total of eight suppliers, four in the first half and four in the second half. Learning about Competitiveness at Doosan Vina CPE Plant By Yunghi Choi (CEO, Dong-San E&C, supplier of Doosan E&C) When I first came cross the news that the delegation of suppliers was to visit Doosan Vina for four days, I had mixed feelings of excitement and misgivings. I wondered if we'd learn anything from them. It felt more right to have Doosan Vina visit the Changwon Plant to benchmark than the other way around. When I arrived at Doosan Vina, however, all my doubts vanished one by one. The clean and neat interiors and exteriors of the factory and the overall work environment were not something that could be achieved overnight, but the results of thorough management every day. The uniforms the employees wore united them, and the bulletin board and status board installed at the front gate of the building identified the plant, boosting trust in Doosan Vina. I especially enjoyed a dialogue with the Doosan E&C manufacturing director and manufacturing/PMO team leaders, who were fully dedicated to bringing us all together. They kept their ears open whenever and wherever they were, and tried to find a midpoint between different opinions. It was not a typical buyer-seller relationship but more of just us being together. During the visit, supplier representatives, including myself, were surprised to see the remarkable advancement Doosan Vina made. It was in contrast with the Mecatec BG's Changwon Plant: We were more intimidated by the complexity of Lean implementation. After the visit, however, we started to believe that a change in the Changwon Plant can also be brought about by starting with small changes. Not only that, we even felt a sense of urgency compared to the remarkable growth of Doosan Vina. The high passing rate of the radiographic test (RT), an important indicator of welding quality management, also implied, “What they have is not something superficial. That could be achieved only by faithfully complying with the regulation process.” Doosan Heavy Industries & Construction signed an agreement on the suppliers’ competitiveness enhancement support activities in the first half of 2014, solidifying its commitment to build a virtuous partnership cycle. After the visit, I thought Dong-San E&T should also start making small changes one by one. A change does not have to be something big. Rather, it would be even more effective by starting with something small and insignificant. Moreover, I plan to consult with our parent company Doosan Engineering & Construction for advice on where and how we can start, and actively follow through with action. As the old saying goes, “A picture is worth a thousand words.” I hope we have more communication opportunities. The delegation of Doosan E&C suppliers listens to Mecatec BG PMO Team Leader General Manager Youngcheol Joo (right). 51 두산사보영문 2014.04내지-최종.indd 51 14. 4. 24. 오후 4:19 With Doosan EHS “We provide clean and safe working environments. This is the basis for superior productivity as well as being our responsibility to our people, their families, our customers and shareholders.”– Doosan Credo Amid the growing emphasis on the importance of Environment, Health and Safety (EHS) in corporate activities, Doosan Magazine introduces exemplary EHS cases of each Doosan affiliate. In the April issue, we share stories about DICC as a Company of Safe Production Level 1 in China, and Doosan Engineering & Construction, which has developed and disseminated an EHS screensaver. DICC, Company of Safe Production Level 1 - DICC is introduced as an exemplary EHS case by a top-tier national magazine on safe production in China - Zero-accident activities carried out by employees toward safe production Article by Hongyang Jin (DICC EHS Team) The special feature article on DICC’s safe production practices in Machine Electricity Safety magazine The Machine Electricity Safety magazine ran a special feature article on DICC (Doosan Infracore China Co., Ltd) as a best EHS practice in February 2014. DICC’s achievements include the deployment of national safety standard 1, the establishment of an EHS culture and the dissemination of core corporate values. Machine Electricity Safety is a top-tier national magazine published by Machine Industry Federation China and Mechanical Process Safety and Health Association China and publishes the largest volume of issues on safe production in China. A special feature by the magazine not only acknowledges the advanced safe production level of DICC, but also implies a better brand image of the company down the road. Honorary Title of “Company of Safe Production Level 1” Maintained Since 2009 In 2009, DICC won an honorary title of “Company of Safe Production Level 1.” Afterward, DICC continued with its safety management enhancement work and the provision of a quality and safe working environment according to the China National Standards Level 1. Thanks to the contributions made by all employees, DICC maintained the title of Company of Safe Production Level 1 with a high passing grade of 958 points (out of 1,000 points) in the re-examination organized by the State Administration of Work Safety (SAWA). That means DICC has maintained high EHS management standards and achieved excellent safe management performance. Active Communication Promoted by Building Self-led EHS Culture Since 2013, DICC has established an EHS culture, led by voluntary employee participation. Also, in a bid to improve the health management performance at work, they have launched various activities, including a Safety Improvement Committee, Safety Observation, EHS Improvement & Evaluation, and Self-management of EHS Risk Factors. Through these efforts, they were able to promote active communication among different ranks and teams. When it comes to zero-accident activities, among others, they have made significant achievements as follows: ■ Safety Brings Happiness | A letter sent to families: More than 1,000 letters on the importance of safe production were sent to employees and their families. As a result, the safety awareness and interest levels were enhanced not only among employees, but also their families. Employees started paying more attention to creating a safe working environment, and their families encouraged them to work more safely. ■ Art Contest on Safety | A cartoon, calligraphy and video contest was held on the theme of safety, and a total of 4,320 art works were submitted. ■ More than 1,000 workers actively carried out EHS activities, including identification and improvement of risk factors voluntarily made by workers in the field, identification of near-miss accidents, emergency training by region and workplace safety observation activities. Employees worked hard and competed against each other to be selected as an exemplary case, and made improvements in many areas, including the facilities, working environment and awareness levels, resulting in the improvement of overall EHS management levels. This spring, DICC launched safe production designee activities under the theme of “Production enhancement through safety.” Participation, dedication and actual practices of employees made activities and management methods even more meaningful. 52 두산사보영문 2014.04내지-최종.indd 52 14. 4. 24. 오후 4:19 Screensaver Transforms into a Tool to Spread EHS Culture - Doosan E&C develops and disseminates EHS Screensaver to the entire company and builds process to deliver EHS messages in real time - A cost cutting effect of more than 300 million won per year by replacing EHSrelated materials published by each site and shop Article by Yangro Kim (Doosan Engineering & Construction EHS Team) A screensaver shares how to respond to fine dust in the air and how to prevent backaches. The Doosan Engineering & Construction EHS Team developed and disseminated an EHS screensaver to the entire company in February. The EHS screensaver was selected as the most effective way to build a consensus on a clean and safe working environment, which is stressed in the Doosan Way and the importance of EHS throughout the company. Moreover, it was positively evaluated in terms of cost reduction. The Doosan E&C EHS Team first gathered the content for the screensaver. To this end, they developed a specific implementation plan, including an EHS campaign, business initiative, disaster rate and status, accident cases of Doosan and other companies, and a message from management. They also identified health and health care-related items. When CEO Hesun Yang first saw the EHS screensaver plan, he said, “Using a screensaver, which did not serve much purpose before, as a promotional tool of EHS culture is a great idea. This is what the Doosan Way is about.” Smart Tenacity at Work Brings EHS Message to More Users The actual process of deploying the program on employee PCs was tough. After conducting a test, they realized it could run on about 84% of the computers; but the rest had different PC settings that made standardized deployment difficult. As they searched for a solution, they came across a supplier that had a program to make a standard deployment possible. In the end, thanks to support from the supplier and the Information Communications Team, they could bring the screensaver to 95% of employee computers, gradually enhancing EHS awareness among employees. The Doosan E&C EHS Team updates the screensaver with a new EHS message every week. Health care-related content, in particular, is composed of information intricately related to employees’ daily lives, such as ways to prevent musculoskeletal diseases and eat healthy, to draw more attention from employees. They also built the process in real time to be able to immediately disseminate important news to employees. Moreover, the screensaver replaced the EHS-related information materials published by each site and shop, and, as a result, had a cost cut effect adding up to 300 million won per year. Yangro Kim, Assistant Manager of the Doosan Engineering & Construction EHS Team, looks at the EHS screensaver on his PC. Doosan Corporation Business Division Holds EHS Session H1 On March 31, the Doosan Corporation Business Division held the EHS Session for 1H 2014 at the Doosan Leadership Institute in Seoul. It was attended by 61 participants, including executives, shop heads and team leaders of the EHS, Production and Production divisions. During the session, Vice President Myungjung Kim of the Doosan Corporation Office Environment, Health & Safety Team, presented the corporate EHS Long Range Planning (LRP) and key initiatives, and shared his commitment to building a sound EHS environment. It was followed by a special lecture by Vice Chairman James Bemowski of the Doosan Corporation Business Division. “We have to carry out our safety and environment tasks. EHS requires active investment and continuous improvement activities through WHY (Think WHY, Explain WHY, Ask WHY),” Bemowski said. In the afternoon, team leaders gathered to review the safety and environment section of the Doosan Way survey results, and a workshop was held to set an improvement direction by taking field opinions into consideration. *One Doosan Corporation Initiative: A plan to unite four BGs and five investment companies into one community within Doosan Corporation to achieve development. 53 두산사보영문 2014.04내지-최종.indd 53 14. 4. 24. 오후 4:19 With Doosan Article by Hyunjung Kim (Doosan Heavy Industries & Construction) and photo by Wonyoung Shin(Doosan Heavy Industries & Construction) Doosan Together A dentist performs dental work in a special dental bus. Dentistry of Love for Suppliers and Communities - Doosan Heavy Industries & Construction provides free dental services to employees of suppliers and more than 170 elderly residents in the region The dental clinic opened on the second floor of the Technology Training Center in the head office of Doosan Heavy Industries & Construction in Changwon. “I put off dental care until now because I didn’t have much time and money, but dentists came all the way here to treat me. I feel energized!” On March 21-22, an unconventional dental clinic opened on the second floor of the Technology Training Center in the Changwon head office of Doosan Heavy Industries & Construction (DHIC). DHIC and the Seoul National University Dental Hospital (SNUDH) launched “Dentistry of Love” together to provide free dental services to the employees of supplier companies and the elderly living in the region. The Dentistry of Love event took place for the first time this year to provide benefits to employees of suppliers and contribute to the development of regional communities. More than 20 dentists from SNUDH, with experience in giving free dental services overseas, including in Mongolia, Russia and Yunhaju, performed dental care, and more than 30 DHIC employees assisted the dentists. A survey was conducted among employees of suppliers and more than 170 senior residents in advance to properly treat diverse symptoms, including extractions, cavities, gum disease and scaling. The dentists examined each patient’s dental condition and performed immediate care needed if their condition allowed. Specialists handled more serious cases requiring professional care, such as extraction of wisdom teeth, causing less pain for most patients. The volunteer workers of Doosan assisted the dentists; and the dentists informed the patients of their condition and additional care required, and how to keep their teeth healthy. 54 두산사보영문 2014.04내지-최종.indd 54 14. 4. 24. 오후 4:19 Doosan Supports the Dreams of Exceptional Young Athletes “Thanks to Doosan, We Had a Warm Winter Season” - Doosan Yonkang Foundation Grants 100 million won in Doosan Dream Tree Scholarships - DISD receives thank you letter from Shanddong Hezeshi Charity Assembly for donating clothes DISD (Doosan Infracore Shandong Co., Ltd.) received a Doosan Yonkang Foundation Chairman Yong Hyun Park (right) receives an Appreciation Plaque from Korean Olympic Committee President Jung-haeng Kim (left) at the 2014 Doosan Dream Tree Scholarship Awards Ceremony. On April 4, the Doosan Yonkang Foundation hosted the 2014 Doosan Dream Tree Scholarship Awards Ceremony at the Grand Ambassador Hotel in Seoul. Twenty talented junior athletes recommended by the Korean Olympic Committee were awarded hand-written thank you letter on March 4. The letter was sent by Shanddong Hezeshi Charity Assembly, and said, “Thanks to DISD, we had a warm winter season this year. Hezeshi residents were grateful to receive the clothes from you.” At DISD, a charity event took place under the theme of “Helping our neighbors by donating clothes” in October last year. During the event, more than 900 pieces of winter clothing from more than 100 employees were delivered to Hezeshi Charity Assembly. Supervisor Dan Liu (DISD HR) said, “It was good in both ways; I got rid of clothes I do not wear and helped others at the same time.” with a total of 100 million won in scholarships and remembrances. The performance records at competitions were taken into consideration in selecting the final recipients, who were awarded 5 million won each. At the ceremony, Chairman Yong Hyun Park said, “I hope the Doosan Dream Tree Scholarship athletes focus on enhancing their strengths and skills to lead the development of Korean sports in the future.” Doosan Contributes to Youth Scholarship Programs - Doosan Corporation presents 120 million won in Youth Start! Scholarships - A 110 million won grant delivered to single teen mothers Declaration of CCI Brand, Doosan Community Blueprint On March 21, Doosan Corporation - Plan to promote the CCI mission that reflects Doosan’s business value at Doosan Tower in Seoul. The granted more than 120 million won to students at the Youth Start! scholarship award ceremony Youth Start! scholarship program—launched last year in Ground Groundwork for community development Sustainability Sustainable development of communities Vibrant Vibrant future of communities The logo and meaning of the Doosan CCI brand Doosan Corporation Administration Center HQ Director Gwang-joo Choi (right) presents a grant to the Seoul Scholarship Foundation at the Youth Start! scholarship award ceremony. partnership with Seoul Scholarship Foundation—operates funds raised through donations from Doosan Corporation employees. After reviewing presented documents and conducting interviews, Doosan Corporation admitted 15 finalists among students recommended by the Seoul Scholarship Foundation into the scholarship program. Additional financial support will also be granted to the 13 beneficiaries from the previous year in a bid to continuously support the Doosan started the “Doosan Community Blueprint,” a corporate growth of the students. On April 7, Doosan Corporation delivered a 110 community involvement (CCI) brand, as part of its plan to globally million won grant to support teen Durimo* (mothers) at Doosan Tower in promote the Corporate Community Involvement (CCI) mission that Seoul. The Durimo Assistance Program was established last year by Doosan reflects the business philosophy, “Build infrastructure for better Corporation in partnership with the Babo Nanum Foundation. It is funded lives.” The Doosan Community Blueprint implies the provision of by employee-directed donations of Doosan Corporation. This year, the grant a foundation on which stakeholders—including Doosan delivered to nine facilities will be used for career counseling, vocational employees—can enhance competitiveness through CCI activities. training and license prep courses to help teen mothers stand on their own. The logo of Doosan’s CCI brand will be applied to CCI activities carried out in Korea and beyond. For the logo, the Doosan Way font is used to uphold Doosan’s business philosophy and the three colors in the design carry special meaning. *Durimo is a new Korean word used to describe teenage single mothers, coined to break the social stigma attached to single mothers. The word was selected from a pool of ideas submitted by Seoul citizens in a contest hosted by the Single Parent Family Center of the Seoul Metropolitan Government. The word Durimo is a combination of duri meaning “round” and mo meaning “mother,” which implies mothers with a strong and round mindset to protect children. 55 두산사보영문 2014.04내지-최종.indd 55 14. 4. 24. 오후 4:19 With Doosan Global Report Compiled by Jueui Hong (Doosan Corporation) In this issue of Global Report, our reporter Woogun Choi in Chongqing, China, introduces the brilliant artistry in Chinese language through a statement made by a spokesman during the 2014 sessions of the NPC and CPPCC in March. Ellen Kim from New Jersey, USA, shares her experience of running a half marathon. [China] Chinese Political Spokesman’s Brilliant Artistry in Language Article by Woogun Choi in Chongqing, China (DIY Marketing Deputy General Manager) It is said that language is a compound of diverse facets in our society, including politics, economy, society, culture and history. The 2014 sessions of the National People’s Congress (NPC) and the Chinese People’s Political Consultative Conference (CPPCC) held March 3-13 received attention for an expression spoken by the CPPCC spokesman Lu Xinhua: “You know what I mean (你懂得, n˘d0̆ngde).” During the session, a reporter from the South China Morning Post asked a question to the spokesman: “We have noticed some news about a former member of the Politburo, Mr. Zhou Yongkang, and there has been a lot of speculation.” When it was his turn to answer, spokesman Lu Xinhua took a moment and started laughing, and the whole news conference broke into laughter. After a pause, spokesman Lu Xinhua The 2014 Session of the National People’s Congress (NPC), one of the dual meetings of NPC and the Chinese People’s Political Consultative Conference (CPPCC). answered, “I know as much as you know. You know what I mean (你懂得, n˘d0̆ngde)?” ‘你懂得 (n˘d0̆ngde)’ implies a lot of things. Those who do not follow Chinese politics may interpret it as ‘不懂’ (bùd0̆ng, cannot know) and those who are more familiar with it would understand it as ‘懂了’ (d0̆ngle, know). It was an answer you would expect from a spokesman. That may be the reason? During the news conference on the last day of the sessions, there was not a single question for Zhou Yongkang. (If you think about it, ‘不懂’ (bùd0̆ng, cannot know) is not something foreign correspondents in China can say.) An Advisor Who Read Cao Cao’s Intention There are many interesting episodes engendered by Chinese characters being ideograms (a graphic symbol that represents an idea or concept). One day, Cao Cao (one of the central figures in the Three Kingdom period) wrote “一盒酥” on the box of biscuits he received as a gift. His advisor, Yang Xiu, saw the writing and gave one piece to each person around him. Yang Xiu interpreted ‘盒’ (hé: box)—composed of ‘人 (person),一 (one),口 (mouth) and 皿 (dish)’—as “one person eat one piece.” Isn’t Chinese fun? Not to mention the witty comment by Lu Xinhua. 56 두산사보영문 2014.04내지-최종.indd 56 14. 4. 24. 오후 4:19 [USA] Challenge of the Run the Reservoir Half Marathon in New Jersey Article by Ellen Kim in New Jersey, USA (Doosan Heavy Industries & Construction) At one point in my life, I had begun to build a passion for running. As a teenager, I never understood why people would actually run simply for the enjoyment. I used to be that person who ran only if I was being chased. When I first started running, it was because it meant that I could have five Snickers instead of one and my skinny jeans would still fit. Now I run because it gives me an incredible sense of accomplishment. Not to mention that I get away with buying new pairs of sneakers and different colored outfits to match. After years of running on the treadmill at the gym, I finally decided to try something I have never dreamed of doing. Most Exhilarating Part of the Race: Mile 8 In October 2013, I entered myself in “Run the Reservoir,” a 13-mile half marathon in New Jersey. Being a social creature, I registered for the event with a friend, an avid runner of 10 years. When race day arrived, I woke up with a serious case of butterflies. My husband, who considers the size of his biceps his pride and joy, knew a thing or two about the kind of food I should have before a race. He prepared a protein-packed breakfast; a banana smothered with peanut butter and oatmeal to boost my energy. When I arrived at the race course, the excitement finally hit me. The place was swarming with other runners dressed in full gear looking ready to conquer the world. At exactly 9 a.m., the race officially began and I started to jog at an easy pace, knowing I should save my energy for the later part of the race. The best part about running with hundreds of other people was that your speed is determined by the pack; run or get run over. It felt like I was just being carried along by this huge organism with thousands of legs. After about five miles, I had already lost my friend, but trying to compete with her was the last thing on my mind. I started a courtroom drama with my brain presenting all the reasons why it would be foolish to slow down. At mile eight, it started to rain and I realized I was running through a rainstorm. To my surprise, this was the most exhilarating part of the entire race. The cold rain actually helped dry the sweat and woke me up from the mindless trance I was in. As we ran along the highway, drivers honked and cheered at us as we became soaked from head to toe. The adrenaline rush was unreal. Biggest Reward is Crossing the Finish Line What helped most during the race was the occasional cheering from spectators. Even though they were total strangers, at that moment, the spectators were the battery of my will to finish. After what seemed like centuries, I finally crossed the finish line with a time of 2 hours and 23 minutes. Had I known that a celebratory picture would be taken at the finish line, I would have raised my arms high in the air for the camera, but since I had not known this, my picture shows the physical, emotional and mental exhaustion I felt at that moment. I felt as if I had used every muscle fiber in my legs, but also felt a sense of enormous relief to acknowledge that the race was finally over. Crossing the finish line was also everything I had dreamed it would be; and as I received my medal, I felt a rush of an overwhelming sense of accomplishment. A lot of people asked me what went through my mind while I ran. The best answer to that is being afraid of not finishing the race. Crossing the finish line was the most rewarding feeling and overshadowed the pain and agony I experienced during the run. It was an incredible experience that will never be forgotten and will forever be etched into my memory. Ellen Kim (right) and her friend after finishing “Run the Reservoir.” 57 두산사보영문 2014.04내지-최종.indd 57 14. 4. 24. 오후 4:19 With Doosan Mania We are living in an era that values work-life balance. To work better, we also need to know how to enjoy our lives. This issue of Doosan features Doosan people worldwide who have interesting hobbies that give greater satisfaction of life. In the April issue, we introduce the winemaking secrets of DISD Construction Division Manager Yuejian Yang and fishing ideas of DIMGB Foundry Supervisor Bogdan Grosu, who participates in international fishing competitions. Also, Manager Kibong Park shares his knowledge on how to book cheap flights gained from years of overseas traveling. Awaiting Autumn - “I’m happy when grape harvest season comes around!” Yuejian Yang, Manager of DISD Construction Division Article by Juan Nie (Supervisor, DISD Marketing) Grape wine being fermented at Manager Yuejian Yang’s house “You may already know the effects of grape wine. It has immense beauty and health benefits. Try to make wine at home. It is fun to drink and make it.” Yuejian Yang, Manager in Construction Division of DISD (Doosan Infracore Shandong Co., Ltd.), is completely absorbed in wine making. When he was diagnosed with high cholesterol at a medical checkup in 2008, he looked up remedies online and found that wine helps lower cholesterol. Instead of buying extravagant wine, Manager Yang chose to make his own at home. Initially, he tried to follow recipes he found online, but it did not taste right. He was forced to throw away all 40kg of wine he made. The following year, he looked for experts to master the proper way of wine making. Eventually, he succeeded in making delicious wine. The April issue of Doosan reveals the wine-making secrets of Manager Yuejian Yang. Sour Grapes in Autumn It’s best to select sour grapes, such as black grapes, that come out in late October. It is a must that you purchase grapes wrapped in dust covers, because much of the flavor of the wine comes from the white powder covering the grape skins. Then, grapes can be used without washing. Make sure the water on the grape skins is completely removed, because moisture left on the skins can turn it into vinegar, not wine. Next, separate the grapes from the stems, pour them into a stainless bowl, and crush them using your hands. The amount of sugar should be determined by the sugar content of the grapes. In general, a ratio of 1.5-3 to 10 is about right. Fill the clean and dry container three-quarters full. Seal the container; and for fermentation, place it in a cool area with the temperature around 20 degrees and allow air to flow in for about 20-30 days. After filtering out the sediment, leave it for 30-40 days more for fermentation. Lastly, separate the clear juice from the sediment in the bottom. Then you are left with quality wine. Manager Yang is happy whenever winemaking season comes around. When his heartily made wine is finally ready, he pours it into pretty bottles for his relatives and friends. He sometimes receives orders, which pleases him a lot. His whole team was once into wine making due to his influence, including his immediate boss who has also reached a level of connoisseur. Manager Yuejian Yang, a wine making enthusiast, raises a wine glass after pouring his homemade wine. 58 두산사보영문 2014.04내지-최종.indd 58 14. 4. 24. 오후 4:19 in terms of methods and instruments used and the large size of the fish. “I am a follower of the English school of carp fishing, which is different from the other fishing schools by its long tradition and experience over the years,” Bogdan adds. DIMGB Foundry Supervisor Bogdan Grosu together with one of his fishing friends on a lake near Bucharest “Fishing is about a true escape, new human connections, relaxation and competition” - Fishing Aficionado Bogdan Ionut Grosu of Doosan IMGB Article by Alina Viasu (Doosan IMGB HR Team) Bogdan Ionut Grosu—Supervisor in the Reclaiming Department of the Foundry Shop in Doosan IMGB—has been passionate about fishing since early childhood, as a follower of the English school of carp fishing. Now, he is preparing to become a professional fisherman and participate in high-class competitions. A man of many hobbies over the years— among which we could name soccer, music, philately (study of stamps) and fitness—Bogdan remained faithful to the one that has always been closest to his heart, fishing. When asked what fishing means to him, he answered with no hesitation, “For me, fishing is about a true escape in nature, new human connections, relaxation and, last but not least, competition.” Fishing Trips to the Danube River and Black Sea Bogdan says he inherited this talent from his father, who, on his turn, took it over from his grandfather; so it is not a passion that appeared overnight, but a true legacy transmitted from generation to generation in his family. He has practiced this sport since early childhood, at the beginning on the rivers and lakes around his hometown Onesti (in eastern Romania), then travelling long distances to bigger lakes, to the Danube River and the Black Sea. “I obtained a fishing permit when I was 11 years old, and I have been practicing my passion on every occasion together with my friends, work colleagues and family.” He is a connoisseur of many types of fishing, from trout, pike or zander fishing to carp fishing. The latter captivating him the most because of its complexity Preparing to Participate in International Fishing Competitions This hobby offered him an opportunity to meet special people with whom he developed true life-lasting friendships. Among the enthusiasts of this sport are many of his coworkers, and together with them, he has organized many fishing trips in the country over the years. “The relations between me and my colleagues have become stronger thanks to this hobby we share,” he says. Bogdan considers the beauty of this sport is also the fact that anyone can practice it, regardless of their age, gender or social status. The fishing itself means not only relaxation, but also development of certain abilities like patience and resistance in front of the different changes in weather and somewhat harsh conditions, study and hard work. “The development of these abilities depends on every individual and the level of performance they want to achieve.” Bogdan adds that thanks to this sport he so much enjoys practicing, he has learned real-life lessons. “I learned to respect nature and everything that it offers, which is one important lesson we should all learn.” For the near future, our DIMGB engineer prepares to participate in fishing competitions, aiming for professional high-level competitions in the country and abroad. “Considering my experience so far in terms of interpersonal relationships, I think Doosan IMGB should hold a yearly fishing competition on one of the lakes surrounding the capital Bucharest,” Bogdan proposes. Not a bad idea to build a strong team for our company. 59 두산사보영문 2014.04내지-최종.indd 59 14. 4. 24. 오후 4:19 Travel Begins with Reasonable Airfare - Tips on buying affordable fares released exclusively for Doosan family Article by Kibong Park (Assistant Manager, Doosan Heavy Industries & Construction BCM T/F Team) Assistant Manager Kibong Park shares his knowhow on affordable trips gained through various travel experience. There are things that make your heart beat faster just by hearing the word: love, first snow, rose and travel. Paradoxically, the origin of the word “travel” is travail in Latin, meaning “agony” or “trouble.” There is even a saying, “There is no place like home.” Many of us may have experienced it and learned a lesson. However, the immutable truth is travelling is exciting. I travel overseas about three or four times a year. In Korea, 2014 is a special year, because we have 117 official days off (including Saturdays and Sundays), which is the highest since 2002. I think a lot of travel lovers, including me, get an urge or even a compulsion to travel. Airfares Purchased on the First Week of December are 13.5% Cheaper Travelling starts off with flight bookings. Having flights and accommodations ready may even feel like half the travelling is done, but it is not easy. When employees take days off, it is a chance for carriers to make money, so they do not offer low air fares. However, I bought tickets to Istanbul, Turkey, and Osaka, Japan, for 760,000 won (about $718) and 90,000 won (about $85), respectively. Believe it or not, I once bought three tickets, one for Europe and two for Japan, at only 1.4 million Park said family trips are the most meaningful. He likes to go not with the whole family but with one person at a time. He went with his younger sister in 2012, with his mother to Japan in 2013 and with his father on a one-week bicycle trip to Jeju. This picture was taken on a train on a trip to Japan with his mother. He was especially happy to see his mother enjoying her very first overseas trip. won (about $1,350), albeit a little bit of mileage used. Now you may wonder how this is possible. Let me share my knowhow on how to book cheap flights. Generally speaking, a direct purchase through a carrier or travel agency is the most convenient route. The downside, however, is that air fares rise near peak vacation season or travel dates. In this writing, the disadvantage of high prices is fatal. However, there is a way. There are low cost carriers (LLCs) and promotions that offer cheap airfares. As a case in point, you can purchase round-trip tickets to Europe at 910,000 won (about $860) if you buy it through “Crazy Early Bird,” a annual promotional event by Lufthansa, a German airline. Now, the question is “How?” Some of the best sites include Skyscanner (www.skyscanner.com), Kayak (www.kayak.com) and Hipmunk (www.hipmunk.com). Skyscanner and Kayak, among others, are the best tools. However, you can’t just sit in front of your computer all day. So, when is the best time? It depends on when and where you go. According to an analysis from 2011 to 2013, airfares are highest in mid-September and 13.5% lower than the annual average in the first week of December. By region, seven weeks and 17 weeks in advance for flights to Japan and the U.S., respectively, the most popular destinations among Koreans. It also varies by carrier type: Nine weeks for low cost carriers and 23 weeks for regular carriers. Once a flight ticket is purchased, you can decide on your accommodations and plan the rest of your trip. As Aness An said, travelling is not about escaping from work. It is a passage to meet another self, and coming back to our daily lives and work with fully charged energy. I hope many people will be rejuvenated through affordable and well-planned trips. Bon voyage! 60 두산사보영문 2014.04내지-최종.indd 60 14. 4. 24. 오후 4:19 Doosan News Six Doosan Companies Hold Annual Shareholder Meetings, Share Optimism for Future On March 28, Doosan Corporation held the 77th AGM at Chungmuro Art Hall in Seoul. Six of the listed Doosan companies—Doosan Corporation, captive spin-off at the 14th AGM in Incheon Seogu Facilities Doosan Heavy Industries & Construction, Doosan Infracore, Management Corporation. Bobcat Holdings will have shares of Doosan Engineering & Construction, Doosan Engine and Doosan Infracore International and Doosan Holdings, and Oricom—convened regular meetings of shareholders. control manufacturing and sales of compact construction On March 28, Doosan Corporation presented financial results equipment in North America and Europe. At the 38th regular and an optimistic outlook for the growth of the business units general meetings of shareholders, Doosan Engineering & this year at the 77th annual general meeting (AGM) at Construction announced the improving financial results on Chungmu Art Hall, Seoul. Resolutions, including approval of March 28 at the Doosan Building in Seoul. On top of achieving the annual report, were passed as proposed. a turnaround last year, Doosan Engineering & Construction Doosan Heavy Industries & Construction convened the 51st announced its plan to generate more operating profit by AGM at Yangjae AT Center, Seoul. In a bid to effectively improving the profit structure. respond to the changing Korean and overseas environments, it On the same day, the 15th AGM was held by Doosan Engine at plans to focus on the following four areas: ▲Step up efforts to the Technology Center of its head office. Doosan Engine added secure the fundamental competitiveness of existing businesses design, manufacturing, sales, installation and remodeling of ▲Gain new growth momentum by diversifying the business offshore plant equipment and environmental pollution portfolio and enhancing information communication prevention facilities to the business objectives of the Article of technology capacity, etc. ▲Enhance profitability by improving Incorporation, and re-appointed Senior Vice President Namsok the quality and shortening the delivery schedule ▲Establish Cho as an inside director. During the 39th AGM, Oricom added advanced processes and systems, and nurture talent based on the online newspaper business and online news service the Doosan Way. On March 21, Doosan Infracore approved the business to its business objectives to pursue affiliation with a establishment of Doosan Infracore Bobcat Holdings through a portal site for Doosan magazine content. 61 두산사보영문 2014.04내지-최종.indd 61 14. 4. 24. 오후 4:19 Doosan News Chairman Geewon Park, Live Communication with New Recruits On March 14, Doosan Heavy Industries & Construction Chairman & CEO Geewon Park met with new recruits at the “Open Communication with the CEO” event at Doosan Tower. During the event, which is designed to promote open communication, the 156 new recruits of 2013 were given the opportunity to openly communicate without formality for a little over an hour. Chairman Park received a big round of applause from the new recruits as he took the podium to introduce the vision and business status of Doosan Heavy Industries & Construction. During the “Life story told by the CEO” session, facilitator Suhyun Hwang of the Water Technology Development Team introduced Chairman Park’s history from school life to The new recruits of 2013 gave their group picture frame to Doosan Heavy Industries & Construction Chairman & CEO Geewon Park (right). now through a “life graph,” which attracted much attention. When asked how to keep the initial passion alive, Chairman Park answered, “Only if you constantly set higher goals with limitless aspiration, there is growth at the personal as well as corporate level. The new recruits of 2013 gave a group picture of themselves, and Chairman Park gave them candy for White Day. Doosan Way Time Held at Construction Site On March 27, Doosan Engineering & Construction President Hesun Yang met with the field workers of Shinbundang Line Extension Section 1 for Doosan Way Time. When President Yang arrived at the field, the employees in charge of construction gave him a tour of the site, which is located 30m below ground level, and explained the construction process in detail, including tunnel excavation methods and difficulties. After listening to them, President Yang complimented the field workers for the construction progress, setting an example for others in terms of quality, safety and environmental friendliness. Doosan Way Time began after the field tour. President Yang said the Infra BG employees should have a great sense of pride as they are invaluable President Hesun Yang answers employees’ questions. contributors of value creation in the company. He also emphasized that pursuing the best quality, safety and environmental standards in the field is the best way to practice the Doosan Way. Doosan Way Change Helper Workshop On March 11, Doosan Engine held the First Doosan Way Change Helper (CH) Workshop at Doosan Heavy Industries & Construction Guest House. CH, which was launched in 2013, implies a pioneer who spreads the Doosan Way and leads change in a team. In the opening speech, Doosan Engine President Dongchul Kim urged employees, “The Doosan Way cannot be realized overnight. Even if you do not see tangible results at the moment, please do not give up and carry on with tenacity. I hope you have a sense of pride that you Doosan Engine CHs and President Dongchul Kim (center) cheer together in hopes of the successful implementation of the Doosan Way. are leading change within your team at the forefront of the Doosan Way.” At the workshop, they shared the Doosan Way implementation plan for 2014 and the roles and responsibilities of CHs in realizing the Doosan Way. During the group discussion session, they shared the progress of Doosan Way Time in each team. 62 두산사보영문 2014.04내지-최종.indd 62 14. 4. 24. 오후 4:19 2014 April ZOOM IN Doosan Vina Celebrates World Women’s Day “Happy World Women’s Day!” Doosan Vina, a subsidiary of Doosan Heavy Industries & Construction, held a special event in celebration of World Women’s Day on March 8. World Women’s Day is regarded as a special day in Vietnam, and men give flowers or presents to ladies. Over 260 female employees were invited to attend the event in the head office of Doosan Vina, Quang Ngai, Vietnam. Participants enjoyed watching performances prepared by their colleagues and played games. Afterward, they cut a cake with the directors in commemoration of World Women’s Day. Doosan Infracore Participates in METAV 2014, Dusseldorf The Doosan Infracore Machine Tools BG participated in METAV 2014, an international machine tool trade show, March 11-15 in Dusseldorf, Germany. For the trade show, a total of eight units—including four units of new machine tool models (e.g. SMX) and two regionalized units (Siemens application)—were showcased in the booth, with the Doosan exhibition space guideline applied for the first time. The guideline holds the basic concept of a “reliable edge” (diagonally structured display space) designed to establish Doosan’s unique brand identity. The guideline is applied to all exhibitions in which Doosan Infracore participates. Spring Song: A Mini Concert On March 28, the Doosan Corporation Electro-Materials BG hosted “Spring Song,” a mini concert, at Kimcheon Science College. More than 120 people, including employees of Kimcheon Factory and their families, were invited to the concert. Following the Doosan Way Survey, it is a program designed to provide employees with cultural experience and raise a sense of pride in the company. Employees attended the concert with their children and spouses to enjoy classical music under the theme of spring: Mendelssohn’s “Spring Song” and Schubert’s “Faith in Spring.” Performers explained each piece to help the audience understand and enjoy the music. The Spring Song concert was also held at Iksan Factory and Jeongpyeong Factory on April 4 and 9, respectively. DIPP Statesville Plant Reaches Million Hours Without Lost-time Injury The Doosan Infracore Portable Power (DIPP) facility in Statesville, N.C., USA, is proud to report that it reached one million hours without a lost-time injury in March. A lost-time injury is a work-related incident that causes an employee to miss one or more days of work. In Statesville, hours worked are tracked monthly. To calculate the hours worked by non-exempt employees, the actual hours worked are used. For exempt employees, the calculation is based on multiplying the number of hours by the number of work days in a month and the number of normal work hours. “This accomplishment reflects the importance all of our employees place on maintaining a safe and healthy environment for the Doosan Portable Power team,” said Steve Hannah, EHS Coordinator in Statesville. 63 두산사보영문 2014.04내지-최종.indd 63 14. 4. 24. 오후 4:19 Doosan News Start of Vinh Tan Coal-fired Power Plant Construction The groundbreaking ceremony for the 1,200MW Vietnam Vinh Tan 4 Coal-fired Power Plant took place on March 9. It is a project Doosan Heavy Industries & Construction received last year. The ceremony was attended by executives and employees of Doosan, including COO President Keysun Han, Corporate Finance Division Executive Vice President Myeongho Jang, and EPC BG Director Executive Vice President Hun Tak Kim, as well as more than 500 governmental officials in Vietnam, including Hoang Trung Hai. The Vinh Tan 4 Coal-fired Power Plant is a 1.5 trillion won project to build Doosan Heavy Industries & Construction COO President Keysun Han (11th from left, back row) and employees shout a slogan in hopes of the successful construction of the Vinh Tan Coal-fired Power Plant. 1,200MW coal-fired power plants in Binh Thuan, 230 km northeast of Ho Chi Minh, Vietnam. Discussion with Research and Development Director On March 26, Doosan Infracore held the “Discussion with the Research and Development Director” at the State University of New York, Korea (SUNY) in Incheon. Nearly a thousand managerial-level employees from the Research and Development Division attended the event. For four hours, they talked about the company’s current status, product competitiveness and other topics related to the R&D Division. During the “Discussion with the Research and Development Director” session, among others, Doosan Infracore R&D Division President Dongyoun Sohn answered employee questions. Employees sent a total of 106 questions in advance, on topics ranging from corporate culture, an integrated R&D Center, the organization and work On March 26, President Dongyoun Sohn (right) answers employee questions during the “Discussion with the Research and Development Director” session at SUNY Korea. environment, the current and future state of the R&D Division, leadership and HR systems. After the discussion session, employees showed varying reactions, including one employee who said, “I felt closer to the director as he answered in an honest and witty manner.” Review of Performances and Objectives with Machine Tool Dealers Worldwide The Doosan Infracore Machine Tools BG held global dealer meetings in each region including, China, the U.S., Europe and Korea in February and March. During the meetings, they presented the 2014 business plan and provided new product training. In China, Doosan Infracore Yantai (DIY) shared its management goals and strategic direction, and acknowledged dealers with outstanding performances in 2013 at the China Machine Tool Dealer’s Convention from February 20-21. Meanwhile, Doosan Infracore America (DIA) held the 20th Dealer Conference in Puerto Rico on February 21. Dealers in the European region met in Slovenia February 24-25 and in Germany on February 26 for meetings organized by Doosan Infracore Machine Tools BG DIA acknowledged dealers with outstanding performances at the dealer conference. Doosan Infracore Germany (DIG). At Jeju Island, Korea, the personnel from the branches and distributors gathered March 19-20 for the domestic sales forum. DIA CEO Hyeongjoo Kim said, “The dealer conference is an event not only for sharing business ideas, but also to make everyone feel like one family. The relations between Doosan and dealers have become stronger.” 64 두산사보영문 2014.04내지-최종.indd 64 14. 4. 24. 오후 4:19 2014 April Sales Division T.O.P Service Leadership Workshop The Doosan Infracore Sales Division held the Sales Division T.O.P. Service Leadership Workshop with the participation of 48 sales leaders (above the part leader level) on March 22 at the Doosan Leadership Institute (DLI). The workshop was held to underscore the importance of customer-oriented management and develop implementation measures. T.O.P. stands for Trust, Opportunity and Passion, and embodies the Sales Division’s pursuit of customer-oriented management in association with the six traits and brand identity of the Doosan Way. Doosan Infracore Sales Division Director Executive Vice President Heeun Ahn said, “Since 2012, we have been Leaders of the Doosan Infracore Sales Division discuss customer-oriented management. examining how to approach customer-oriented management. Now, this workshop marks the beginning of the actual implementation. Please remember our commitment to customer-oriented management.” First Bobcat 400 Frame Loaders Produced in Dobris The Bobcat factory in Dobris, Czech Republic, is in full preparation for the launch of the 400 frame-size loaders. On March 4, the Dobris factory celebrated this important milestone with the very first S450 pilot machines rolling off the line. The Bobcat 400 frame-size loaders represent the most popular loader size class in Europe, the Middle East and Africa (EMEA), and replace the Bobcat S130 model. This accomplishment was shared with the Middle East Region, the most important loader market. Both dealers and staff were invited via a live video call and took the opportunity to raise questions about the development project and its products. At the end, the The Dobris factory had a video conference in celebration of the launch of the Bobcat 400 Small Frame Loaders on March 4. Left to right: Product Manager Freddy Remory, VP Engineering Dobroslav Rak, Manufacturing Manager Robert Hanus, and Program Manager Lucie Bruckova audience showed its appreciation with warm applause.“ Congratulations to everyone involved in this project,” said Jiri Karmazin, Strategy Project Manager in Dobris. Quality Innovation Proclamation Held at Cooperation Council Meeting Doosan Corporation Industrial Vehicle BG convened the 2014 Doosan Corporation Industrial Vehicle Cooperation Council’s Meeting and Business Plan Meeting on March 18 at the Harbor Park Hotel in Incheon. The event was attended by more than 70 people, including representatives of the 52 Cooperation Council member companies and Doosan Corporation Industrial Vehicle BG President CW Park. During the event, outstanding suppliers were awarded in six areas: quality innovation, single PPM excellence, process innovation, delivery innovation, cost innovation and overall grand Doosan Corporation Industrial Vehicle BG President CW Park (right), Operation Senior Vice President Changsoon Choi (first from left) and representatives of outstanding suppliers take a commemorative photo. prize. It was followed by a Quality Innovation Proclamation ceremony for Cooperation Council member companies to reinforce their commitment to quality innovation. During the event, suppliers made a strong commitment to the realization of zero quality defects by establishing the “Self-driven quality innovation proclamation.” Representatives from 52 suppliers delivered the proclamation they signed to executives of each division, including quality, manufacturing, development and global sourcing. 65 두산사보영문 2014.04내지-최종.indd 65 14. 4. 24. 오후 4:19 Doosan News Doosan Bears Host Various Fan Events The Doosan Bears prepared various events for fans visiting Jamsil Stadium in Seoul this year. Home games held every last Sunday are designated as “Bears Days.” On these days, Bears Club members receive a 50% discount for seats and children get a free pass to outfield seats. On Queens’ Day, one Thursday game per month, female fans receive 2,000 won off seats purchased at the stadium. After a game, fans have the chance to take a picture in the first base dugout. One Friday home game a month is designated “Labor Day.” Through a drawing, winners receive gifts like gas gift cards or a welcome message posted on the scoreboard. On College Cheerleaders of the Doosan Bears presents the catchphrase of the Doosan Bears for 2014 at a celebratory event ahead of Opening Day. Student Day in May, the park offers ticket discounts and performances by special guest singers for college students. On International Day, special events are featured for foreigners on the cheering stage. Shipment of Prai Project Doosan Engineering & Construction’s HRSG BG started the shipment for the Prai Project. It was the first HRSG project since the transfer last year, and the loading was expected to be completed March 19-21 (departing March 22) on the Masan Port. For this project, two units of HRSG will be supplied for 1,200MW combined cycle power plants to be constructed in Prai, Penang, Malaysia. This project’s contract amount is about 43.7 million us dollar. Two New Types of Weapons Approved for Mass Production Two new weapons developed by Doosan Defense Systems and Technology (DST), the CHUNMU (the next generation multiple launch rocket system) and Hybrid BIHO (30mm selfpropelled anti-aircraft gun and missile system), were approved for mass production at the 78th Defense Acquisition Committee held March 12 at the Korea Ministry of National Defense. Accordingly, Doosan DST will conclude a mass production agreement with the Defense Acquisition Program Administration (DAPA) this year and enter into mass production mode. On the same day, Doosan DST was selected as a preferred bidder for the 120mm Self-propelled Mortar System. industry with a commendation from the Korea Minister of Trade, Industry and Energy (MOTIE). President Kiryong Ha Elected KOCHAM Chairman Executive Vice President Hwangjik Lee Receives Copper Tower Order of Industrial Service Merit, Senior Supervising Mechanic Yeon Jeong Acknowledged with Commendation from MOTIE Doosan Heavy Industries & Construction Boiler BG Director Executive Vice President Hwangjik Lee was awarded the Copper Tower Order of Industrial Service Merit in recognition of the development of proprietary source technology for boiler and environmentally friendly coal gasification power plant technology at the 41st Commerce and Industry Day Ceremony held March 19 at the Coex in Seoul. Doosan Infracore Machine Tools BG Quality Assurance Team Senior Supervising Mechanic Yeon Jeong was acknowledged for his contribution to the enhanced competitiveness of the machine tool On February 26, Doosan Heavy Industries & Construction America Holdings, Inc. President Kiryong Ha was elected as a new chairman at the General Meeting of the Korea Chamber of Commerce and Industry (KOCHAM) in the U.S. KOCHAM is a business organization established to carry out civil economic diplomacy, support the local business activities of Korean companies in America and promote joint businesses. President Ha said, “I will do my best to address the difficulties companies face, protect the rights of member companies and solidify the position of KOCHAM. I will also create a favorable business environment for Korean companies in America through the amendment of customs law.” President Ha has actively engaged in KOCHAM as Vice Chairman and Chief Vice Chairman since 2010. A chairman serves a one-year term. 66 두산사보영문 2014.04내지-최종.indd 66 14. 4. 24. 오후 4:19 Photo of the Month Title An Unforgettable Memory on Opening Day Unexpected happenings at a baseball stadium make the experience even more enjoyable. You may catch a foul ball, bump into a former classmate or win a free gift offered by the baseball team. However, it is not common to come across the Group Chairman and take a picture with him at Opening Day of the Korean professional baseball league. The three men from DICE EMEA (Dobris, Czech Republic)— Manufacturing TQM & Operation Director Peter Debnar, Manufacturing ME & Industrial Manager Premysl Nemec, and Manufacturing Engineering NPD MX Team Leader Daniel Kocourek—who paid a visit to Doosan Infracore for two weeks to enhance manufacturing technology, decided to go to Jamsil Stadium for Opening Day on March 29. As they were Doosan Bears fans, they wore Doosan Bears T-shirts to the game. To their surprise, they ran into Doosan Group Chairman Yongmaan Park, a moment they will remember forever. Even better, the Doosan Bears won their game on Opening Day. Now, the memory will be forever kept as the photo was selected as the Photo of the Month for the April issue. Communicators / Doosan Heavy Industries & Construction Seung jae Magazine <DOOSAN> VOL.4 April 2014 Magazine <Doosan> English version VOL.4 April 2014 04 Publishing Date / April 25, 2014 (English and Chinese edition) Publisher / Doosan Corporate Communications 14F, Doosan Tower, 275, Jangchungdan-Ro(St), Jung-gu, Seoul (Tel 02-3398-1086, Fax 02-2285-5188) Chief Editor / Byungsu Kim, Executive Vice President Editor / Hoon Chang, General Manager Planning and reporter / Doosan Corporation Jueui Hong, Deputy General Manager; Jaeyeong Lee, Deputy General Manager, Kiwoong Lee, Deputy General Manager (CR Team); Doosan Heavy Industries & Construction Co., Ltd. Se hwan Lee, Manager; Hyun jung Kim (Corporate Communication Team); Sharon Cunningham, Global Publications Manager; Ivan Chovanec, Senior Communication Specialist (Doosan Power Systems); Jo Rogers, Office Manager (Doosan Enpure); Dale E Gerstenslager (Doosan Vina); Alina Viasu (Doosan IMGB); Doosan Infracore Co., Ltd. Namin Kim, Manager; Eunjoo Kim, Assistant Manager; Daeyun Kwak, Assistant Manager; Jongbeom Woo (Public Relations Team); Nikki Bruce, Director; Julee Cho, Manager (DICE Global HR); Megan Fraase, Communication Specialist (DICE NA/O, EMEA & DIPP); Mengcai Liu, Manager; Hairan Dai, Supervisor (DICC Propaganda Part); Doosan Engineering & Construction Co., Ltd. Jinhee Kwon, Deputy General Manager; Junghyun Hwang (Communications Team); Doosan Engine Co., Ltd. Yeon jeong Kim, Manger; Hyung joon Lee, Technical Assistant Manager (Labor & Management Cooperation Team) 무제-6 4 Lee, General Manager; Sungmin Lee (PR Team); Qinglu Fang (Shanghai Office); Doosan Electro-Materials BG Hyungseok Park, Manager; Hosang Lee, Assistant Manager (FA Team); Doosan Corporation Industrial Vehicle BG Younghoon Kim, Deputy General Manager (Management Team); Doosan Corporation Mottrol BG Sunyoung Jeong, Assistant Manager (HR Team); Doosan Corporation Glonet BG Junchul Lee, Manager (Operational Strategy Team); Doosan Corporation Information & Communications BU Hyeonhui Kye, Assistant Manager (S&BD Team); Doosan Capital Gayoung Lee, Assistant Manager (Risk Management Team); Neoplux Heewon Yoon (Administration); Doosan DST Daejun Kim, Deputy General Manager (Labor Relations Team); SRS Korea Hyekyoung Park, Manager (KFC Marketing Team); Doosan Bears Changkyu Lee, Manager; Joonho Park, Assistant Manager (PR Team); Doosan Dong-A Joon ki Hong, Deputy General Manager; Ahra Cho (Marketing Team); Doosan Magazine Goungyun Choi, Assistant Manager (Marketing Team); Doosan Tower Eunhye Han, Manager (Marketing Team); Doosan Feed & Livestock Hyunjeong Lee (HR Team); Oricom Hyun young Jung, Deputy General Manager (PR LAB); Doosan Cuvex Yeontae Jeong (General Management Team); Doosan Yonkang Foundation Kang il Kim (Business Operation Team); Bit na Yang (Cultural Enterprise Team); Doosan Credit Union Chi yong Song, Deputy General Manager (Management Team); Chung-Ang University Se-won Kim (PR Team); Chung-Ang University Hospital Hae-gyeong Jo (PR Team) Design / BPA CO. LTD. 02-762-6721 Publishing Company / Oricom INC.. 726, Eonju-ro, Gangnam-gu Publisher / Yeong-seop Go, President & Chief Executive Officer Printer / Doosan Dong-A 244, Gangchon-ro, Danwon-gu, Ansan-si Affiliates / Doosan, Doosan Heavy Industries & Construction Co., Ltd. Doosan Infracore Co., Ltd. Doosan Engineering & Construction Co., Ltd. Doosan Engine Co., Ltd. Doosan DST, SRS Korea, Doosan Dong-A, Doosan Capital, Doosan Feed & Livestock, Oricom, Doosan Tower, Doosan Cuvex, Doosan Bears, Neoplux, BNG Stock, Doosan Yonkang Foundation, Doosan Credit Union Cover Story Cover model / Dustin Nippert, Doosan Bears Pitcher “We were very close to winning the championship in the Korean Series last year. I’ll do my best to lead the team to victory.” Dustin Nippert is very determined to win the series this season. He said his goal is to be in the starting rotation without injuries. He felt indebted to the team because he could not play for about two months last season due to muscle injuries. “Baseball is what I love the most, and I find myself very honored and fortunate to be able to play baseball,” he said. “When I first came to Korea, I never thought I would play for years, but I’m already into my fourth year. I’m very grateful to the Doosan team and Korean fans.” (Photo/ Photo Mind Studio) 14.4.4.29. 24. 오후 오후10:13 4:12 14. Magazine VOL.4 April 2014 04 무제-6 1 2014.04표지-최종.indd 1 두산사보영문 14. 4. 29. 오후 10:13