Your guide to understanding the transfer of your Rumson
Transcription
Your guide to understanding the transfer of your Rumson
WELCOME to Your guide to understanding the transfer of your Rumson-Fair Haven or The Community Bank of Asbury Park accounts to 1st Constitution Bank Letter from the President What’s Not Changing? FDIC Insurance 1st Constitution Bank is FDIC Insured Dear Bank Customers, As President and Chief Executive Officer of 1st Constitution Bank, I would like to take this opportunity to personally welcome all of the clients of Rumson-Fair Haven Bank & Trust and The Community Bank of Asbury Park to 1st Constitution. During the transition to 1st Constitution, it is our intention to make the conversion an easy and smooth process. In addition to being able to ask questions of the staff you already know and trust, we are providing additional information for your assistance. The packet of information provided will include the following: • Frequently asked questions and answers about the transition • D irect comparisons of your current product offerings to those products offered by 1st Constitution • Addresses and hours of operation for each branch banking office We also wanted to share a few simple facts: • T he friendly customer service you are accustomed to will continue with 1st Constitution. • 1 st Constitution’s corporate culture is customer focused, with the aim of providing the best products and services to fit your particular needs. • 1 st Constitution is a community bank, with local management, and a keen interest in serving the needs of the consumer and small business in Middlesex, Mercer, Monmouth and Somerset counties. I trust that 1st Constitution’s products, combined with the same friendly service you have come to expect, will offer the right set of banking solutions to simplify your financial service choices. If you have any questions about the conversion, please call your local branch, or contact any one of the following: General Banking732-605-0413 Electronic Banking609-578-4420 Loans609-578-4436 On behalf of the entire staff, we welcome you to 1st Constitution Bank. Sincerely, Robert F. Mangano President and Chief Executive Officer Branch Locations The four Rumson-Fair Haven locations and the Community Bank of Asbury Park will remain open. 1st Constitution has an additional 14 branches. Account Number Your bank account number will not change. Loans The terms of all Residential, Commercial and Installment loans will remain the same. Checks Your account number will not change. For your convenience you may continue using your existing checks. Service You will receive the same level of service you have come to expect, in addition to more locations to serve you better! What Is Changing? Bank Name The name will change to 1st Constitution Bank Website 1st Constitution Banks website is www.1stconstitution.com. Hours Please see Branch Locations and Hours to service your needs. Regulation CC – Availability of Funds Please visit our commonly asked questions section. Overdraft Privilege Service Will no longer be in effect and discontinued as of February 10, 2014. In its place 1st Constitution offers Overdraft Protection for which you may apply. Contact your local branch for details. Foreign Currency/Exchange We will no longer be offering Foreign Currency/Exchange. 1 Commonly Asked Questions & Answers General Questions Accounts and Services Questions (continued) Q: When will the conversion take place? A:All branch banking offices will close at 2:00pm on Friday, February 7, 2014. At that time the conversion process with 1st Constitution Bank will begin. Q:Will the terms of my Certificate of Deposit (CD) change? A: No, the terms and conditions of your CD will remain the same until the next maturity date. Q: When will I be able to use the 1st Constitution Bank branch network? A:On Monday, February 10, 2014, your former branch banking office will open as 1st Constitution Bank. At that time you will also be able to use any of 1st Constitution’s branches. Q:Will you notify me when my CD matures? A: Yes, you will receive a maturity notice at least 10 days prior to maturity. Accounts and Services Questions Q:Will my safe deposit box be affected? A: At this time there will be no change in the terms or the way you access your safe deposit box. Q:What will happen to my Rumson-Fair Haven Bank or The Community Bank of Asbury Park account numbers(s)? A: Your account number(s) will not change for all Checking, Savings, Loans and Certificate of Deposit accounts. Q:If I have deposit accounts at Rumson-Fair Haven Bank, The Community Bank of Asbury Park and 1st Constitution Bank, will these accounts still be covered by FDIC insurance? A: Yes, your accounts will continue to be covered separately at both banks up to the limits allowed by law for at least six months. Q:Will my availability of funds change? A: Yes, same day availability will occur when depositing cash, wire transfers or electronic deposits. Next day availability will be available on the first business day after we receive your deposit of, U.S. Treasury checks that are payable to you or checks drawn on 1st Constitution Bank. All other checks deposited will have $200.00 available on the first business day deposited. The remaining funds will be available on the second business day after the day of your deposit. Q:How will my FDIC coverage change after the conversion? A: For six months after the conversion your deposits will continue to be separately insured. The six-month period begins with the effective date of the conversion. At the end of the six-month period your deposits that are held in the same name will be combined and insured up to the $250,000 maximum. This applies to all your deposits except for Certificates of Deposit (CDs: which are covered by a special exception described below). Q:Will my direct deposit and automated payments/transfers continue as scheduled? A: Although we expect no interruption with this service, we suggest that you contact any company that you currently maintain an electronic payment relationship with, to or from your current bank account. You should inform the company of your new bank name and routing number. 1st Constitution Bank Routing Number: 021207154 Q:What if I prefer a different product as stated on pages 4-7 of this guide than the one to which my account is automatically converted? A: If you feel that a different account would better serve your needs, please call or visit your local branch anytime. We will be happy to assist you in choosing an account that will best meet your needs. Q:Will the statement cycles change? A: If your current statement cycle is the 15th or the end of the month, your cycle will remain the same. If your current statement cycle is the 20th of the month it will change to the 22nd of the month. 2 Q:What is the exception for CDs? A: CDs from the assumed bank are separately insured until the earliest maturity date after the end of the six-month period. CDs that mature during the six-month period and are renewed for the same term and in the same dollar amount (either with or without accrued interest) continue to be separately insured until the first maturity date after the six-month period. If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured until the end of the six-month grace period. Q:What if I have additional questions about the conversion? A: Continue to visit or call your local branch or you may call/contact the following 1st Constitution Bank support numbers: General Banking Electronic Banking Loans 732-605-0413 609-578-4420 609-578-4436 3 Checking Product Comparison Guide If your current Rumson-Fair Haven Bank and Trust/The Community Bank of Asbury Park Account is: Your New 1st Constitution Bank Account is: FEATURES Personal Checking * Regular Checking OR 55+ Checking Monthly service charge of $15 if the daily balance falls below $100 any day of the statement cycle. If you are 55+ your account will be a no minimum, no service charge checking account. Interest Checking NOW Checking Majestic Checking Monthly service charge of $15 if the daily balance falls below $1,000 any day of the statement cycle. Interest-bearing account. Contact branch for current rates. Money Market Money Market Personal Relationship Money Market Monthly service charge of $15 if the daily balance falls below $1,000 any day of the statement cycle. Interest-bearing account. Contact branch for current rates. Business Checking - Deposit Express Small Business Checking Business Checking Not For Profit Escrow Master Checking Escrow Manager Master Checking Sole Proprietorship Estate Accounts NOW Checking OR Small Business Checking Monthly service charge of $25 if the daily balance falls below $1,000 any day of the statement cycle. Limited to 250 transactions per month. If you currently have an interest bearing Estate Account your account will be converted to a NOW Checking Account. If you currently have a non-interest bearing Estate Account, your account will be converted to a Small Business Checking Account. Municipal Checking Municipal Checking No changes at this time. Business Sweep Checking Sweep Operating Combined with Business Checking Account. Municipal Money Market Money Market Business Business Money Market IOLTA Checking Escrow Manager Master Interest Bearing Subs IOLTA Subs Monthly service charge of $15 if the daily balance falls below $1,000 any day of the month. Interest-bearing account. Contact branch for current rates. IOLTA Attorney Trust Account Features will remain the same. Client Escrow Contact branch for more information. * If you have Direct Deposit we offer a No Minimum, No Monthly Service Charge Checking Account. Please contact branch for details. 4 5 Savings Product Comparison Guide If your current Rumson-Fair Haven Bank and Trust/The Community Bank of Asbury Park Account is: Your New 1st Constitution Bank Account is: FEATURES Statement Savings * Statement Savings Business Statement Savings Monthly service charge of $5 if the daily balance falls below $200 any day of the month. Contact branch for current rates. Municipal Savings Business Super Savings Monthly service charge of $20 if the daily balance falls below $10,000 any day of the month. Interest-bearing account. Contact branch for current rates. * Custodial Accounts will be converted to Kids 1st Savings. Other Products & Services Community Banking… …With You In Mind! 6 7 Important Information Important Information Regarding Your ATM/Debit Card Welcome to 1st Constitution Online Banking and Bill Payment! • O n or about 2 weeks prior to the conversion you will receive your new 1st Constitution Bank ATM/Debit Card via mail. If you have an ATM card, a PIN (Personal Identification Number) mailer will follow within two business days of the mailing of the 1st Constitution ATM card. The PIN can be changed at any 1st Constitution ATM machine. If you have a Debit Card as part of the process to activate your ATM/VISA Debit Card you can select a PIN (Personal Identification Number). Free Online Banking and Bill Payment at 1st Constitution Bank puts all your account information right at your fingertips. You can check balances, view images of checks paid, transfer funds between your 1st Constitution Bank Accounts, pay bills and much more! • O n or about 2 weeks prior to the conversion please visit 1st Constitution.com for more details about your existing ATM/Debit Card and your new 1st Constitution card for the schedule of events. Important Information Regarding the ATM Machine • T he ATM machines at the Rumson-Fair Haven Bank & Trust and The Community Bank of Asbury Park offices may be unavailable from Friday, February 7, 2014 until Monday, February 10, 2014. Visit 1stConstitution.com for more details as these dates get closer. • U se any 1st Constitution Bank’s ATMs for FREE, which means you will not incur a surcharge. Please be advised that 1st Constitution Bank does not charge you a fee to use another bank’s ATM. Call 1st – 24-Hour Telephone Banking Service Our free telephone banking service offers you the ultimate in convenience... Access to your accounts anywhere from a telephone. • • • • • heck the balances of your accounts C Review checks paid and other transaction activity Check the date and amount of your last deposit Transfer funds between accounts Obtain rate and product information Follow these easy steps to access your account • Access telephone banking by calling 1-877-444-41st (1-877-444-4178) • Enter any of your 1st Constitution Bank account numbers • Choose checking or savings from the account type menu • Enter your Personal Identification number (PIN). The PIN number is the last four digits of your social security or Tax ID number. • The system will prompt you to choose a new PIN to ensure the security of your accounts. 8 Accessing your account is easy! Go to www.1stconstitution.com and login directly from our homepage Please follow these simple instructions to log on: Access ID: Enter your existing Rumson or Asbury User ID Password: Enter the last four digits of your social security number or Tax ID number then click the submit button. Follow the steps to create new security challenge questions/answers and image. If you have any questions, please contact your local branch. Account Transaction History Account transaction history will not be transferred to the Online Banking system but the account history will start accumulating going forward with 1st Constitution. If you wish to maintain your prior account history for your checking and savings accounts you must print the information prior to February 7, 2014. Other Online Services Once you log into 1st Constitution Online Banking, you can sign up for the following services: • Mobile Banking • Pop Money – Send money or request money with online or mobile banking. This service is available as part of the Bill Payment service. • E-Statements • Account-to-Account Transfer – Transfer funds to or from your account at 1st Constitution and your account at another financial institution. This service is available with the Bill Payment service. • E-Bills Online Banking Support If you have any questions or concerns our staff will be available on conversion weekend at: 609-578-4420 Saturday and Sunday 9:00am-1:00pm 9 Branch Location & Hours Asbury Park Office 511 Cookman Avenue Asbury Park, NJ 07712 732 / 775-1079 Hamilton Office 3659 Nottingham Way Hamilton, NJ 08690 609 / 631-0400 Lobby Lobby & Drive-up Monday-Thursday 9:00 am - 5:00 pm Friday 9:00 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Cranbury Main Office Hightstown Office 2650 Route 130 & Dey Road Cranbury, NJ 08512 609 / 655-4500 140 Mercer Street Hightstown, NJ 08520 609 / 918-1283 Lawrenceville Office 150 Lawrenceville-Pennington Road Lawrenceville, NJ 08648 609 / 620-1040 Rocky Hill Office 995 Route 518 Skillman, NJ 08558 609 / 921-1776 Lobby & Drive-up Lobby & Drive-up Monday-Thursday 8:30 am - 3:00 pm Friday 8:30 am - 6:00 pm No Saturday Hours Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Oceanport Office Rumson Office 251 East Main Street Oceanport, NJ 07757 732 / 380-1630 20 Bingham Avenue Rumson, NJ 07760 732 / 933-4445 Lobby & Drive-up Lobby & Drive-up Lobby Lobby & Drive-up Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 9:00 am - 5:00 pm Friday 9:00 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Cranbury Village Office Hillsborough Office Perth Amboy Office Shrewsbury Office 74 N. Main Street & Westminster Place Cranbury, NJ 08512 609 / 395-0605 32 New Amwell Road Hillsborough, NJ 08844 908 / 359-1776 Lobby & Drive-up Lobby & Drive-up Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Fair Haven Office Hopewell Office 636 River Road Fair Haven, NJ 07704 732 / 345-1100 86 East Broad Street Hopewell, NJ 08525 609 / 466-2100 145 Fayette Street Perth Amboy, NJ 08861 732 / 442-5880 Lobby & Drive-up Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Plainsboro Office 11 Schalks Crossing Road Plainsboro, NJ 08536 609 / 750-0200 500 Broad Street Shrewsbury, NJ 07702 732 / 933-3875 Lobby & Drive-up Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm West Windsor Office 44 Washington Road Princeton Junction, NJ 08550 609 / 750-9797 Lobby Lobby & Drive-up Lobby & Drive-up Lobby & Drive-up Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 8:30 am - 3:00 pm Friday 8:30 am - 6:00 pm No Saturday Hours Fort Lee Office Jamesburg Office Princeton Windrows Office 180 Main Street Fort Lee, NJ 07024 201 / 944-9300 1 Harrison Street Jamesburg, NJ 08831 732 / 605-0413 2000 Windrow Drive Princeton, NJ 08540 609 / 987-2200 Lobby Lobby & Drive-up Lobby Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 1:00 pm Monday-Friday 9:30 am - 3:30 pm No Saturday Hours 10 Community Banking… …With You In Mind! 11 History and Benefits Fee Schedule Welcome to 1st Constitution Bank! We are committed to providing products and services that are effective, efficient and competitively priced. We are also committed to the latest in technology to assist our clients to manage all their financial service needs. We understand that our customers want their bank to have trained personnel available to assist with its products and services. After all, we really are in the people business and unlike some of our large competitors will never forget this critical ingredient. Non-Sufficient Funds/NSF (per item). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 35.00 Emphasis on Excellence The bank’s emphasis from its start has been to provide excellent personal service, along with the latest technology in financial products. In addition, 1st Constitution Bank has built a strong reputation as a mortgage lender, serving the needs of real estate professionals, builders, and individual homebuyers throughout the Metropolitan area since 1996. ACH Return Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 15.00 1st Constitution Bank introduced Online Banking and Bill Payment in 2003. In early 2006, Cash Manager was available for business banking clients to access their accounts online, view balances, account activity, and initiate ACH or wire transfers from any PC through the Internet. Prior to the end of 2006 Remote Deposit Capture added to the convenience of business banking, enabling customers to deposit checks through a scanning device, for credit to their 1st Constitution business checking account. In 2011 we installed “Deposit Ready” ATM machines at select locations that accept cash and checks for deposit. In 2013 Mobile Banking was released. In a short time hundreds of customers enrolled in this program and now have the advantage of using PopMoney to send their funds to anyone, anywhere, via their e-mail address or mobile number. Business customers can now also accept merchant services payments through their smart phone via SpotPay. Just in time for holiday shopping, our UChoose Rewards Program was introduced, allowing customers to earn points when using their 1st Constitution Debit card. Levy Attachment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 100.00 Coming soon! – In 2014 our plan to continue expanding our products and services includes: • Instant Issue Debit Cards – no more waiting for an ATM card in the mail. • Mobile Remote Deposit Capture – make check deposits safely and securely through your mobile device. Remaining Innovative and Progressive Several years ago 1st Constitution Direct, our internet branch, was opened to offer deposit accounts to consumers and businesses online. In addition, 1st Constitution has opened or acquired several branch banking offices primarily in the middle of the state. Headquartered in Cranbury, 1st Constitution currently maintains fourteen (14) branch banking offices in Mercer, Middlesex, Somerset and Bergen Counties. Our next entry into Monmouth County is exciting, as we are able to offer additional products and services to our newly acquired Monmouth County client base. Rest assured we will do all we can to provide our clients with the kind of banking services they expect and deserve. Whether it is Commercial Banking, Consumer Banking, Mortgage lending, or Commercial lending, 1st Constitution Bank has the products and people to meet its clients expectations. Serving Our Communities We are also proud to have many of our employees actively participating in community activities in the trade area we serve. Our employees support numerous causes and have donated thousands of hours of time to assist local organizations. 12 ACH Non-Sufficient Funds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 35.00 Uncollected Funds (per item). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 35.00 Stop Payment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 30.00 Deposited/Cashed Check Returned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 15.00 Money Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 6.00 Official Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 10.00 Dormant Service Charge (per month) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5.00 Research Work (per hour). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 50.00 Checkbook Reconcilement (per hour) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 35.00 Interim Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5.00 Copy of Statement or Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5.00 Domestic Outgoing Wire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 25.00 Foreign Outgoing Wire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 45.00 Incoming Wire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 15.00 Safe Deposit Lost Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 10.00 Safe Deposit Drill Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 125.00 Early Account Closing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 25.00 Notary Service / Customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FREE Notary Service / Non-Customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1.00 Check Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . per catalog prices Replacement/Lost/Stolen ATM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 10.00 Night Depository Lock Bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 25.00 Bank Zipper Bag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5.00 Non US Check Collection. . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 30.00 + collection fees Lost Token. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 20.00 Stop Payment on Visa Debit POS transaction. . . . . . . . . . . . . . . . . . . . . . . . . . $ 50.00 Check Image Return (each). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5.00 Canadian Check Collection (per item) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 4.00 Transfers by Telephone, FAX or Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 2.00 Cashed Check / Non-Customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5.00 13 Asbury Park Cranbury Main Cranbury Village Fair Haven Fort Lee Hamilton Hightstown Hillsborough Hopewell Jamesburg Lawrenceville Oceanport Perth Amboy Plainsboro Princeton Windrows Rocky Hill Rumson Shrewsbury West Windsor Community Banking… …With You In Mind!