ERM13_Con_Guide_finalround_10.11.13

RIMSERM
Conference 2013
November 3-5 | Palace Hotel | San Francisco
Conference Guide
www.RIMS.org/ERM2013
Be part of our class.
Over the past 35 years, Spencer Educational Foundation, the premier
foundation funding the education of tomorrow’s risk management
and insurance leaders, has awarded more than $5 million in
scholarships to students and professionals in the industry and more
than $2.2 million in grants to universities and organizations.
Upcoming program deadlines:
· Applications for our 2014 summer internship grants are
due by February 15.
· Applications for our 2014 part-time master’s
scholarships are due by May 1.
To learn more about and/or make a donation to the Foundation, please visit www.spencered.org
Welcome to RIMS ERM Conference 2013
Thank you for attending this year’s industry-leading event. Our goal is to provide you with valuable content and professional
connections to enhance your skills and achieve your enterprise risk management objectives. In the next two days, you will
explore a full spectrum of ERM strategies during our general sessions and our newly focused concurrent track sessions.
You also have the opportunity to earn continuing education credits this year.
Be sure to stop by our Solutions Showcase filled with even more ERM-specific resources from companies that want you to
succeed. Take time to meet with these solution providers to learn more about the innovative resources available. We also
encourage you to exchange ideas with your fellow attendees.
Enjoy your RIMS ERM Conference 2013 experience.
About RIMS
As the preeminent organization dedicated to advancing the practice of risk management, RIMS, the risk management
society™, is a global not-for-profit organization representing more than 3,500 industrial, service, nonprofit, charitable and
government entities throughout the world. Founded in 1950, RIMS brings networking, professional development and
education opportunities to its membership of more than 11,000 risk management professionals who are located in more
than 60 countries. For more information on RIMS, visit www.RIMS.org.
RIMS ERM Conference 2013
is Now Mobile!
This new mobile app gives you
access to the event schedule, maps,
Twitter and more from your phone or
mobile device. It’s available for iOS,
Android, Blackberry and
web-enabled devices.
Download the mobile app now for FREE!
Scan the code or visit: go.RIMS.org/ERM13MobileApp
Contents
Schedule of Events..........................................................4
Continuing Education.......................................................5
Badge Pick-Up..................................................................6
Solutions Showcase Hours.............................................6
Sunday Program...............................................................7
Monday Program..............................................................7
Tuesday Program..............................................................9
Speaker Bios...................................................................11
Floor Plans.......................................................................15
Solutions Showcase Directory.....................................17
Join the RIMS ERM Conference 2013 Conversation!
#RIMSERMCONF
www.RIMS.org/ERM2013
3
SChEdulE of EVEntS
SundAY, noVEMbER 3
tuESdAY, noVEMbER 5
6:00 pm – 8:00 pm
7:30 am – 9:00 am
Continental Breakfast in the Solutions Showcase
9:00 am – 10:30 am
Concurrent Educational Sessions
MondAY, noVEMbER 4
10:45 am – 12:15 pm
Concurrent Educational Sessions
8:00 am – 9:00 am
Welcome Breakfast
12:30 pm – 1:30 pm
ERM Award of Distinction Luncheon
9:00 am – 10:00 am
Keynote Address: Innovation and Future Thinking
1:30 pm – 3:00 pm
Concurrent Educational Sessions
10:15 am – 11:45 am
Concurrent Educational Sessions
3:15 pm – 4:00 pm
11:45 am – 1:15 pm
Networking Luncheon in the Solutions Showcase
General Session: Creating Value
through Enterprise Risk Management
1:15 pm – 2:45 pm
Solution Sharing Sessions
4:00 pm – 4:15 pm
Closing Remarks
3:00 pm – 4:30 pm
General Session: “Voice of the User”- Informing
the Future: Linking Risk Management and Big Data
Networking Welcome Reception
in the Solutions Showcase
ContInuIng EduCAtIon
Attendees can earn up to 9.9 CPE hours for accountants/CPAs and 8.25 CLE hours for attorneys. Stop
by the registration desk in the Regency Foyer at the Palace hotel to register on-site.
Credit Type:
CPE for Accountants/CPAs
CLE Attorneys – California Only
Administrative Fee:
$49 RIMS members/$99 nonmembers (in addition to
Conference Registration)
Available Credit hours:
8.25 hours total for Attorneys with full conference attendance
9.9 hours total for Accountants/CPAs for full conference
attendance
CLE - Continuing Legal Education
Earn up to 8.25 hours of CLE in CA
California Provider #14312
CLE/CPE Provider:
CEU Institute, Inc.
142 W. Lakeview Ave., Suite 2060
Lake Mary, FL 32746
Website: www.ceuinstitute.net
Questions/Suggestions/Complaints:
[email protected]
Earn up to 9.9 CPE Credits
Program Level: Intermediate
Delivery Method: Group-Live
Complaints regarding registered sponsors may be submitted
to the National Registry of CPE Sponsors through its
website:www.learningmarket.org.
www.RIMS.oRg/ERM2013
5
Conference Badge Pick-Up
Attendees, speakers and exhibitors must have a
badge to gain access to all RIMS ERM Conference
events, sessions, meals and the Solutions
Showcase. Badge Pick-Up will be located in the
Regency Foyer at the Palace Hotel, San Francisco
during the following hours:
Sunday, November 3
3:00 pm – 5:00 pm
Monday, November 4
6:30 am – 5:30 pm
Tuesday, November 5
7:00 am – 3:00 pm
Data-driven enterprise
risk management
Information overload can overwhelm and hinder productivity.
Trusted advice cuts through the clutter, delivering the relevant
content and insights that drive profit, growth and continuity.
Let the industry’s deepest talent pool dive into your business.
Visit Booth #2 at the Solutions Showcase to discuss your ERM needs
and ask us about participating in our Risk Maturity Index.
E: [email protected]
P: (415) 486-6200
Solutions Showcase Hours
Meet the leading ERM solution providers and
discover innovative ideas and resources. These
exhibit hours are exclusive and do not conflict
with your conference education.
Sunday, November 3
6:00 pm – 8:00 pm
Networking Welcome Reception and
Solutions Showcase
Monday, November 4
11:45 am – 1:15 pm
Networking Luncheon and Solutions Showcase
Tuesday, November 5
7:30 am – 9:00 am
Continental Breakfast and Solutions Showcase
Sessions AND EVENTS
Sunday, November 3 – Monday, November 4
SUNDAY, NOVEMBER 3
6:00 pm – 8:00 pm
Networking Reception in the Solutions Showcase
Kick off your conference experience at our exciting opening night reception and get your first look at the innovative ERM solutions
available in the Solutions Showcase while connecting with your peers.
Watch the Spectacular Lion Dance!
Lion Dance Courtesy of
The lion dance has been part of the Chinese culture for thousands of years and is performed to bring
good fortune, happiness and prosperity. Come watch during the opening reception.
MONDAY, NOVEMBER 4
8:00 am – 9:00 am
Welcome Breakfast
Join us for breakfast and hear John Phelps, RIMS 2013 President, discuss RIMS’ own enterprise risk management program, how
ERM has been integrated into RIMS’ strategy planning and execution and how RIMS is continuing its focus on advancing risk
management for your organization’s success.
9:00 am – 10:00 am
Keynote Address: Innovation and Future Thinking
Based on the insight and wit he gained rising from garbage collector to Wall Street executive, Alan Parisse shares
his unique perspectives on how innovation and future thinking drive results for individuals and organizations. The
first speaker to come out of the investment business to be inducted into the National Speakers Association’s Hall
of Fame, Alan’s ideas have been quoted in numerous business publications, including: The Wall Street Journal,
Business Week and Barron’s.
Concurrent Educational Sessions
The concurrent track sessions are divided into the following three levels:
Core: Offers you solutions to build or maintain a successful program.
Innovative: Provides you with practices for expanding value.
Strategic: Helps you integrate risk management with strategy and strategy execution.
10:15 am – 11:45 am
Do Your Board Risk Reports and Executive Dashboards Convey What You Want to Convey? (Core)
How much do risk report formats affect board member perceptions for reliability, data relevance and preparer competence?
Research results from Miami University of Ohio suggest that you may want to reconsider how you present strategic and operational
risks. Dr. Ballou shares insights from the RIMS-supported study, while Grace Crickette offers advice for building credibility.
Dr. Brian Ballou, Center for Business Excellence Co-Director, Miami University of Ohio
Grace Crickette, Chief Risk Officer, AAA NCNU
Developing a Risk Culture Dashboard at Zurich (Innovative)
A robust risk culture can be the basis for improved profitability. Zurich has found a way to build a collaborative risk culture that
addresses risk proactively, improving business resilience and profit potential. Learn how Zurich’s cultural “C shift system dashboard”
ties directly to key growth and performance metrics.
Linda Conrad, Director of Strategic Business Risk, Zurich Global Corporate
www.RIMS.org/ERM2013
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Sessions AND EVENTS
Monday, November 4
10:15 am – 11:45 am
Are Black Swans to Be Feared or Sought Out? (Strategic)
Boards care about management’s ability to respond to unknown or “black-swan” events to protect a company’s brand and/or
reputation. Learn how Juniper Networks leveraged crisis management to recognize potential black swans, take action, manage
stakeholder expectations and limit effects on operational performance.
Laura Langone, Director, Global Risk Management, Juniper Networks
Cindy Ta, Director of Corporate Communications, Juniper Networks
11:45 am – 1:15 pm
Networking Luncheon in the Solutions Showcase
Join fellow attendees and vendors for lunch in our Solutions Showcase and take advantage of this exclusive time to get all of your
questions answered and demo new solutions.
1:15 pm – 2:45 pm
Solutions Sharing Sessions
Join your colleagues for a facilitated discussion in this breakout “solutions sharing” session. After a short presentation by our lead
facilitator, you will have the opportunity to work with others in a group to share strategies and tactics on what works and what
does not.
Creating ERM Reports and Dashboards (Core)
The 2013 RIMS ERM Survey found that risk registers are used extensively by more than 20 percent of the respondents for reporting,
while over 30 percent used dashboards “a little or not at all.” Share what types of ERM reports and dashboards you are using to
communicate successfully with executives and board members.
Jeffrey Vernor, Director of Global Risk and Americas Risk for Russell Investment Group.
Cultivating an “Emerging Risk” Capability (Innovative)
Only 10 percent of respondents to the 2013 RIMS ERM Survey believe that they are “highly effective” in anticipating and managing
emerging risks. The challenge in managing emerging risks is in their apparent randomness, disconnectedness and unpredictability.
Share how your organization identifies potentially game-changing events or dynamic conditions.
Laurie J. Champion, Managing Director, Aon Global Risk Consulting
Setting Risk Appetite and Tolerance Levels (Strategic)
How much risk an organization assumes—either knowingly or unwittingly— plays a large part in whether an uncertain future
outcome actually improves or worsens the organization’s position. In the 2013 RIMS ERM Survey, just over 30 percent of organizations
report that they have developed risk or tolerance statements at the enterprise level. Share your experience with your peers.
Mary C. Peter, Director, Enterprise Risk Management, Eide Bailly, LLP
3:00 pm – 4:30 pm
General Session: “Voice of the User”—Informing the Future: Linking
Risk Management and Big Data
Much of today’s risk data is backward-looking, gathered from disparate
systems and other sub-optimal data gathering processes. In today’s
uncertain world, creating a robust risk intelligence infrastructure uncovers
fresh insights for anticipating what may be on the horizon. Turn your risk data
into actionable information, and deliver new “user” insights for managing
both upside and downside outcomes.
Christina Kite, Senior Vice President, Strategy and Operations, Federal
Reserve Bank of New York
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www.RIMS.org/ERM2013
Sessions AND EVENTS
Tuesday, November 5
TUESDAY, NOVEMBER 5
7:30 am - 9:00 am
Continental Breakfast in the Solutions Showcase
Start off the day networking over a cup of coffee and breakfast. Take advantage of this exclusive time to get all of your questions
answered and demo new solutions.
Concurrent Educational Sessions
9:00 am – 10:30 am
Building a Program from the Ground Up (Core)
Risk professionals at times grapple with unique organizational needs when it comes to designing and implementing ERM. This
session will feature lessons learned, common challenges and applied examples of successful ERM implementations based on
RIMS ERM Success Trajectory and ISO 31004, from both private and public sector organizations.
Matt Hansen, Director, Risk Management Division, City & County of San Francisco
Jan Mattingly, Convenor of Risk Management Implementation Standard ISO 31004-2013 and ERM practitioner
How Liquidity Models Drive Decision Making for Key Initiatives and Risks at Brocade Communications Systems
(Innovative)
Optimizing investment dollars and evaluating potential risks for financial impact are top of mind for management and risk
professionals alike. Learn how Brocade Communications uses financial modeling to systematically evaluate key initiatives, while
prioritizing risk and control investments.
Neha Chhawchharia, Global Risk Manager, Brocade Communications
Jean Furter, Vice President Treasury, Brocade Communications
Risk Appetite as a Strategy for Strategy (Strategic)
Developing and communicating a clear, concise risk appetite and tolerance framework throughout all levels of an organization
is central to an effective ERM program. Find out how Paychex and the Florida Blues are aligning these principles with company
strategy to strike the appropriate balance between risk and opportunity.
Frank Fiorille, Senior Director Risk Management, Paychex
John R. Phelps, ARM, CPCU, Director, Business Risk Solutions, Blue Cross and Blue Shield of Florida, Inc.
10:45 am – 12:15 pm
Risk Perceptions: What Is Your Reality? (Core)
The specific skills and attitudes that make a “good” risk manager are often tied closely to how risk professionals, and their
organizations, perceive risk. Discover how risk management approaches can adapt in four very different risk attitude environments.
Will requirements need to shift as the role of the enterprise risk professional evolves?
Andrew Bent, Risk Coordinator, Suncor Energy Inc.
Dave Ingram, ERM Advisor, Willis Re
Conditioning for Disruption (Innovative)
Learn how to apply a unique risk-sensing capability within your organization. Recognize and respond to the red flags of a crisis-prone
culture. Make incremental changes to alleviate a slow-burning problem so that it doesn’t develop into a full-blown crisis. Apply
‘micro-gaming’ and develop an organizational culture that is ‘Conditioned for Disruption.’
Phillip Van Saun, Director of Risk, Security and Resilience, University of California
www.RIMS.org/ERM2013
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Sessions AND EVENTS
Tuesday, November 5
10:45 am – 12:15 pm
Good, Great, Going, Gone: Strategy Lessons for Risk Professionals (Strategic)
High performance is not endless. Even great companies have been known to falter, fail and disappear. Boards increasingly are
expecting management to “get risk right.” Do we need to be more strategic with ERM? Hear how forward-thinking organizations
are linking ERM and strategy for better results.
Dr. Paul Walker, PhD, James J. Schiro / Zurich Chair of Enterprise Risk Management, St. John’s University
12:30 pm – 1:30 pm
RIMS ERM Award of Distinction Luncheon
Join us to congratulate and hear from this year’s ERM Award of Distinction winners about how they created value through their
ERM programs.
Concurrent Educational Sessions
1:30 pm – 3:00 pm
What Sustains Intuit’s ERM Program (Core)
What would you answer if board members ask why one ERM program succeeds and others do not? Learn how Intuit has positioned
ERM as an indispensable opportunity driver for success, leveraging its role as a “must have” business partner within the organization.
Janet P. Nasburg, Chief Risk Officer, Intuit
Managing Reputational Risk: Mission Possible (Innovative)
Reputational risk is a dominant board-level concern. Unfortunately, a diversity of opinions complicates both risk characterization and
management. Dr. Kossovsky will explain, from a behavioral economics perspective, the psychology of reputational risk, the myriad
short and long-term costs; and practical, affordable strategies that can help increase, protect or restore reputational value.
Nir Kossovsky, MD, Chief Executive Officer, Steel City Re
Identifying and Assessing Emerging Risks – What’s on the Horizon (Strategic)
As risk becomes more complex, organizations need tools to enhance their risk identification processes to be more forward-looking
and focus on emerging risks. This workshop will be interactive, leading the participants through an emerging risk identification
process followed by a “war-game” designed to demonstrate identification and assessment techniques for emerging risks.
Susan Meltzer, Vice President Risk Management, Aviva
3:15 pm – 4:00 pm
General Session: Creating Value Through Enterprise
Risk Management
Knowing what additional business value can be created through
an enterprise risk management program is only half the battle.
Convincing others of that value can be the harder task. Learn how
the Port Authority of New York and New Jersey leveraged existing
processes to operationalize ERM practices, gaining buy-in and
higher rates of active participation throughout the organization.
Morgan Keane, Manager, Enterprise Risk Management Division,
Port Authority of New York and New Jersey
4:00 pm – 4:15 pm
Closing Remarks
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www.RIMS.org/ERM2013
Speaker BIOS
KEYNOTE BIO
Alan Parisse
Rising from garbage collector to Wall Street executive, Alan Parisse combines insight and wit to deliver powerful and useful
messages to audiences around the world. The first speaker to come out of the investment business to be inducted into the National
Speakers Association’s Hall of Fame, Alan’s ideas have been quoted in numerous business publications including: The Wall Street
Journal, Business Week and Barron’s.
SPEAKER BIOS
Brian Ballou
Dr. Brian Ballou is the Ernst & Young Professor of Accountancy and C-Director of The Center for Business Excellence (CBE) at the
Farmer School of Business at Miami University in Oxford, Ohio. He has been at Miami University since 2004 and previously served
on the faculty of Auburn University and was a visiting professor at the University of Illinois at Urbana-Champaign. His Ph.D. is from
Michigan State University and BSBA is from Ohio State University. He has extensive experience in executive education, including
over 15 years of experience teaching professionals at various levels for KPMG LLP and through various projects at the CBE.
Andrew Bent
Andrew Bent is a risk coordinator with Suncor Energy Inc. Previously, Andrew was in charge of ISO-31000 based enterprise risk
management function at the Edmonton Police Service (EPS) in Edmonton, Alberta, Canada. Prior to joining the EPS, Andrew served
as a Chief Customs Officer for the New Zealand Customs Service. Andrew graduated from the School of Government, Victoria
University of Wellington with a master’s degree in Strategic Studies in 2009. Mr. Bent completed the Associate in Risk Management
– Public Entity Risk Management (ARM-P) and Enterprise Risk Management (ARM-E) designations in 2010.
Laurie Champion
Laurie Champion is a Managing Director for Aon Global Risk Consulting, leading its enterprise risk management consulting practice,
including governance, framework design and implementation, data/systems, risk analysis and quantification and risk based decision
making. Prior to joining Aon, Laurie served as Vice President Risk Management for Coca-Cola Enterprises and Director of Global Risk
Management for Ford Motor Company. Laurie earned her bachelor’s degree from the University of Michigan and her MBA from the
University of Michigan’s Stephen M. Ross School of Business.
Neha Chhawchharia
Neha Chhawchharia is currently managing the Enterprise Risk Management Program at Brocade Communications, the industry
leader in providing reliable, high-performance network solutions. Prior to Brocade, Neha has worked with insurance companies
and brokers in the India market in underwriting and consulting roles, providing risk and insurance solutions to various multinational
companies. Neha received her MBA from Santa Clara University, California.
Linda Conrad
Linda Conrad is Director of Strategic Business Risk for Zurich. She leads a global team responsible for delivering tactical solutions to
Zurich and to customers on strategic issues. Linda studied at the Graduate Institute of International Studies in Geneva, Switzerland
and Fox Business School. She is a deputy member of the ERM Committee of RIMS, and sits on the Supply Chain Risk Leadership
Council. Linda holds a specialist designation in ERM, and serves on the Board of the Institute of Risk Management in London.
Grace Crickette
Grace Crickette is Chief Risk Officer at AAA Northern California, Nevada & Utah. In June 2012, Treasury & Risk magazine named
Grace as one of the “100 Most Influential People in Finance.” She graduated with distinction from the University of Redlands with
a Bachelor’s Degree in Business Administration and holds a variety of professional designations in the areas of claims, safety, audit
and human resources, including Associate in Risk Management and Senior Professional in Human Resources.
www.RIMS.org/ERM2013
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Speaker BIOS
Frank Fiorille
Frank Fiorille is the Senior Director of Risk Management at Paychex, a leading provider of payroll, human resource, and benefits
outsourcing solutions for small- to medium-sized businesses. Fiorille has over 20 years of experience in risk management and credit
and joined Paychex in 2002 to lead the company’s initiative to build an enterprise wide risk apparatus. He was named as one of the
100 Most Influential People in Finance byTreasury & Risk magazine in 2008 and 2009.
Jean Furter
Jean Furter is the Vice President and Treasurer at Brocade Communications, the industry leader in providing reliable, high-performance network solutions. Jean is also responsible for and leads the Enterprise Risk Management program at Brocade. Prior to
Brocade, Jean has spent significant time in U.S. and International market in treasury and other roles, driving innovation and best
practices to transform treasury from a transactional and tactical department to a strategic function.
Matt Hansen
Matt Hansen is the Director of the Risk Management Division for the City and County of San Francisco. Additionally, Matt serves
on the U.S. Technical Advisory Group for ISO 31000, as well a Director on the Boards of the Public Risk Management Association
(PRIMA) and the Public Entity Risk Institute (PERI). Matt has also held both public and private sector posts leading the risk
management operations of school districts (including San Francisco Unified and San Diego Unified), technology and consulting firms,
and performing catastrophe response and team management for insurers. Matt holds a Master’s degree in Public Administration.
Dave Ingram
Dave Ingram works with Willis Re’s insurance company clients to develop and improve their enterprise risk management practices.
He was previously in the insurance ratings group of Standard and Poor’s (S&P) where he led their initiative to incorporate ERM into
insurance ratings. Dave has also held executive positions within insurance companies. Dave is a frequent writer and speaker on
ERM. He is currently the Chair of the International Actuarial Association’s Enterprise and Financial Risk Committee.
Morgan Keane
Morgan Keane is the Manager of the Enterprise Risk Management Division at the Port Authority of NY & NJ, a bi-state agency
responsible for building, operating, and maintaining transportation and trade infrastructure assets. Morgan has been instrumental
in the design and implementation of an ERM strategy at the Port Authority. She currently manages the ERM program, collaborating
with staff across the agency to identify and analyze risks that affect organizational performance. Morgan holds a Master’s degree
in political science from American University.
Christina Kite
Christina Kite is currently a Senior Vice President, with the Federal Reserve Bank of New York. Christina also held the title of CFO
for Corporate Real Estate at Goldman Sachs. Prior to joining Goldman Sachs, She was a Vice President at Cisco. In 2007, Christina
was identified as one of the top 100 people in Finance according to the Treasury & Risk magazine for her work in launching and
sustaining Cisco’s Enterprise Risk Management program.
Nir Kossovsky, MD
Dr. Kossovsky is Founder and Chief Executive at Steel City Re. He is also Executive Secretary of Intangible Asset Finance Society,
a professional organization, and edits the Society’s Mission: Intangible blog. His latest book published October 2012 is titled,
Reputation, Stock Price and You: Why the Market Rewards Some Companies and Punishes Others. Formerly a practicing physician
with an MD from the University of Chicago, Kossovsky was a tenured member of the faculty of the UCLA School of Medicine, Chief
of the UCLA Medical Center’s Autopsy Service, and a Deputy Coroner in Los Angeles County. Kossovsky earned an MBA from
University of Southern California.
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www.RIMS.org/ERM2013
Speaker BIOS
Laura Langone
Laura Langone is Senior Director of Global Risk Management at Juniper Networks. Prior to Juniper, Laura has worked for global insurance
and risk management consulting companies, including AIG, Marsh and Towers Watson. She was the Corporate Risk Manager at Oracle
Corporation and Assistant Treasurer at Genentech, Inc. She practiced insurance defense with Gordon & Rees, LLP. Laura is the active
president of the Silicon Valley Risk & Insurance Society (SVRIMS) Chapter and is an active member of RIMS. She received her Juris
Doctorate from Golden Gate University School of Law and is a licensed attorney in the State of California.
Jan K. Mattingly
Jan Mattingly is a recognized and accredited risk management practitioner and international and national thought leader in the area
of corporate risk management. Jan is formally accredited holding five various risk management related accreditations and 20 years
of experience in helping some of Canada’s largest organizations to improve the way they manage risk. Her career includes extensive
involvement in the design, implementation, assessment and management of enterprise wide risk management (including strategic,
operational, project and procurement risk) within the public sector organizations at federal, provincial and municipal and national
non-profit levels, as well as for private sector organizations in key sectors of the Canadian economy.
Susan Meltzer
Susan Meltzer is Vice President, Enterprise Risk Management for Aviva Canada, a property/casualty insurer. Previously she has led the risk
management functions at a number of major corporations, including Bell Canada and Sun Life Financial. Susan served as the President of
RIMS from 1999-2000. She is the recipient of the 2001 Don Stuart Award for outstanding achievement in risk management and the 2005
Goodell Award, bestowed by RIMS for lifetime achievement. Susan taught the CRM program at the University of Toronto and has been a
Spencer “Risk Manager in Residence” at a number of major North American universities.
Janet Nasburg
Janet Nasburg is Chief Risk Officer at Intuit. She is responsible for driving Intuit’s enterprise risk management capability ensuring that the
company appropriately balances opportunities and risks to achieve optimal business results. Before Intuit, Ms. Nasburg spent 16 years
in various finance roles at Visa. Ms. Nasburg is a member of the Institute of Internal Auditors (IIA), Institute of Certified Management
Accountants (IMA), Financial Executives International (FEI), and Financial Women’s Association of San Francisco. She has a B.S. in
Agricultural Economics and Business Management from the University of California, Davis and an M.B.A. in finance from the Graduate
School of Business, San Francisco State University.
Mary Peter
Mary Peter is currently Director of Enterprise Risk Management at Eide Bailly, LLP, a CPA and consulting firm. She leads their enterprise
risk management consulting initiatives firm-wide, as well as leading their internal ERM efforts. With over 20 years of experience in the risk
management and insurance industry, Mary has held positions as director of enterprise risk management and insurance risk management
consulting; corporate director of risk management and risk manager; in addition to positions with both major insurance companies and
insurance brokers. She currently serves on the Minnesota RIMS education committee, and is very active in their mentoring program.
John R. Phelps, CPCU, ARM, CBCP
John R. Phelps is the director of Business Risk Solutions at Florida Blue, Florida’s Blue Cross and Blue Shield plan and the President of RIMS.
Phelps was instrumental in the development of the RIMS Maturity Model for ERM, “ERM for Dummies” book (Wiley Publishing) and the
“Enterprise-Wide Risk Management” educational program administered by The Institutes™ (American Institute for CPCU). He is a graduate
of Rochester Institute of Technology, School of Business and holds the Chartered Property Casualty Underwriter (CPCU) and the Associate
in Risk Management (ARM) designations.
www.RIMS.org/ERM2013
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Speaker BIOS
Cindy Ta
Cindy Ta is Senior Director of Corporate Communications at Juniper Networks, an industry leader in network innovation. In this role,
she leads the company’s position on corporate reputation, crisis and risk issues. Cindy has more than 17 years experience developing
global corporate communications programs, specializing in strategic messaging and positioning, reputation management, crisis
communications, financial communications and M&A. She is a graduate of University of California, Berkeley with degrees in mass
communications and psychology.
Philip Van Saun
Phillip Van Saun is Director of Risk, Security and Resilience for the University of California. His career in risk and crisis management
began in 1987 when he served as a Marine assigned to the presidential emergency response team. In 1990 Phillip was awarded
the Presidential Service Award by President George H.W. Bush for service in the White House. Phillip holds a master of arts degree,
summa cum laude, in communication from Trinity University and completed the executive seminar in crisis management at Harvard
University. He is the author of Failure Is An Option: A Primer and Guide for Managing Crises.
Jeffrey Vernor
Jeffrey Vernor is the Director of Global Risk and Americas Risk for Russell Investment Group. He also provides support for the risk
transfer process, which includes purchasing commercial insurance products where appropriate. Vernor served as President of the
South Texas RIMS Chapter in 2005. He obtained an Associate in Risk Management designation in 2002. Vernor holds a bachelor’s
degree in environmental science from Texas Christian University and was in the inaugural graduating class of the University of Texas
at San Antonio’s executive MBA program.
Dr. Paul Walker, PhD
Dr. Paul Walker co-developed one of the first courses on Enterprise Risk Management (ERM) and has done ERM training. He
has also researched ERM at the headquarters of companies such as Wal-Mart, Microsoft, DuPont, Intuit, Harley-Davidson Inc,
Raytheon, and others. He has written extensively on risk and ERM including the books Improving Board Risk Oversight through
Best Practices, Making Enterprise Risk Management Pay Off and Enterprise Risk Management: Pulling it All Together. He has also
co-authored several articles on ERM including: “Is your Board Ready for ERM,” “The Strategic Advantage of ERM, Managing Risk:
An Enterprise-Wide Approach,” “A Road Map to ERM,” and “ERM and the Strategy-Risk Focused Organization.”
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www.RIMS.org/ERM2013
PAlACE hotEl, SAn fRAnCISCo
FIRST FLOOR
New Montgomery Street
ATM
Fire Exit
Kyo-ya
Sushi
Front
Desk
Market Street
Concierge
Regency
Foyer
Concert
Grand
Ballroom
Rose
Ralston Room
Dining
Room
The
Garden
Court
(Bus Loading)
Fire Exit
Restrooms
Pied
Piper
Bar &
Grill
Jessie Street
Regency
Foyer
Office
Restroom
Downstairs
Fire Exit
Fire Exit
Gold
Ballroom
Annie Street
Fire Exit
SECOND FLOOR
Fire Exit
Mendocino
Restrooms Sonoma
Monterey
Fire Exit
French
Parlor
California Sierra
Parlor
Marina
MEZANNINE
Sea Cliff
Pacific Heights
Sutter
Grant
Presidio
Sacramento
Fire Exit
Restrooms
Telegraph
Hill
Montgomery
Fire Exit
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SolutIonS ShowCASE dIRECtoRY
Join us in the Solutions Showcase and get to know these providers:
ADALLoM (booTh 18)
www.adallom.com
Adallom extends the purview of ERM IT Controls and protection beyond the data center. We help bridge the
gap between risk management and SaaS adoption. Adallom means security without boundaries.
Aon RISK SoLuTIonS (booTh 2)
www.aon.com/Risk-services/enterprise-risk-mgmt.jsp
Aon Risk Solutions, the global risk management business of Aon plc, is the worldwide leader in risk
management and insurance broking. Guided by the Aon Client Promise, our teams deliver the best customized
and innovative risk solutions to drive measurable value for clients through unmatched tools and capabilities,
including the award-winning Aon Global Risk Insight Platform®.
bICKMoRE (booTh 3)
www.bickmore.net
For 28 years, Bickmore has helped thousands of clients manage an entire continuum of risk. Our approach is
simple – provide our clients objective, best practice alternatives that reduce costs, leverage resources, and
optimize value.
EIDE bAILLy LPP (booTh 6)
www.eidebailly.com/services/enterprise-risk-management
Eide Bailly is a CPA and business advisory firm. Our core services are audit & assurance and tax with
enterprise risk management, employee benefits, financial services, forensic & valuation, technology
consulting, transaction services and wealth management.
FDI ConSuLTIng InC. (booTh 21)
www.fdiconsultinginc.com
FDI Consulting, Inc. is a full service consulting firm specializing in business continuity management program
development, implementation and management. FDI helps organizations just like yours face the challenge of
developing sound Business Continuity Management Programs.
IADA ASSoCIATIon (booTh 14)
www.iada.org
IADA was founded in 1947 as a not-for-profit trade association with a nationwide network of automotive
appraisal specialists.
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THE EVOLVING STATE OF ENTERPRISE
RISK MANAGEMENT
©REUTERS/Bazuki Muhammad
WHITEPAPER
Enterprise Risk Management (ERM), as a discipline, has never received so much attention. Regulators across a range of
industries and geographies are demanding improvements in ERM frameworks. Organizations rattled by the events of the
global financial crisis, also better understand the benefits of ERM and are bolstering their programs to achieve improved
business operations and strategic insights. But is ERM, as a discipline, understood in the same way across industries? Do
organizations implement ERM consistently across their own divisions and geographies? How does this lack of consistency
impact the return on investment (ROI) organizations achieve from their enterprise risk management program?
Read this whitepaper to explore how – despite advances in awareness, education and processes – inconsistencies and the
“silo-ization” are slowing ERM’s progress and the ROI firms are achieving from their programs.
To download this whitepaper, click on the QR code or visit
http://info.accelus.thomsonreuters.com/RIMS-ERM
Thomson Reuters Accelus™ provides powerful risk management software that enables
organizations to implement an operational risk or enterprise risk appetite framework.
Accelus Risk Manager captures information such as incidents, indicators, assessment
responses and scenario analysis data in a flexible and connected way. Risk managers
can then analyze this risk intelligence and communicate it effectively.
Learn more at accelus.com/risk
© Thomson Reuters.
SOLUTIONS SHOWCASE DIRECTORY
The Institutes (Booth 5)
www.TheInstitutes.org
The Institutes are the leader in delivering proven knowledge solutions that drive powerful business results for
the risk management and property-casualty insurance industry. The Institutes’ knowledge solutions include
the CPCU designation program; associate designation programs in areas such as claims, risk management,
underwriting, and reinsurance; introductory and foundation programs; online courses; research; custom
solutions; assessment tools; and continuing education (CE) courses for licensed insurance professionals and
adjusters through their CEU.com business unit.
Liberty Mutual Insurance (Booth 8)
www.libertymutualinsurance.com
Liberty Mutual Insurance offers a wide range of insurance products and services for businesses, including
property, commercial automobile, general liability, global specialty, workers compensation, group disability,
group life, reinsurance, and surety.
LogicManager, Inc. (Booth 9)
www.logicmanager.com
LogicManager is the co-developer of the RIMS Risk Maturity Model for ERM and provides an intuitive,
all-in-one ERM platform to make risk management an integral part of operations so that resources can be
prioritized to critical areas that drive performance.
New York University-Stern School of Business (Booth 20)
riskmasters.stern.nyu.edu/
NYU Stern School of Business offers a one-year, executive-friendly Master of Science in Risk Management
covering key risk domains and targeted on giving participants the tools to understand and manage risk from
a broad systemic and strategic perspective.
RCI Safety (Booth 17)
www.rcisafety.com
RCI Safety provides management systems and related services proven effective in identifying risk, reducing
incidents, documenting results and inspiring individuals at all levels to not just practice safety … but live it.
RIMS (Booth 15)
www.RIMS.org
RIMS is a global association dedicated to advancing the practice of risk management. The Society brings
networking, resources, education and professional development opportunities to more than 11,000 risk
professionals who are located in more than 60 countries.
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SolutIonS ShowCASE dIRECtoRY
RISKPuLSE (booTh 4)
www.riskpulse.com
Riskpulse is a risk information system (RIS) that helps managers locate, quantify and adapt to external risks
while sharing insights with others in their business network.
ThE SIMon CoMPAnIES (booTh 19)
www.simon-companies.com
The Simon Companies represent the pinnacle in the administration and cost containment strategies for
workers’ compensation and General Liability claims. Services include workers’ comp tpa, General Liability
tpa, medical mgmt., Bill Review and Investments.
SRM (booTh 11)
www.srmcat.com
Service Master Recovery Management is your single source global recovery partner for damages of any size
and complexity. Whether its resources, response time or expertise, there are reasons to choose SRM.
SuPPoRTIvE InSuRAnCE SERvICES (booTh 13)
www.supportiveis.com
Supportive Insurance Services has an outstanding reputation for obtaining and maintaining non-resident
licenses for adjusters, adjuster firms, agents, agencies and companies of all sizes. Contact Jeff Brinkmann at
317-257-5734 or [email protected].
ThoMAS REuTERS ACCELuS (booTh 10)
www.accelus.com/risk
Thomson Reuters Accelus™ provides powerful risk management software that enables organizations to
connect its operational or enterprise risk appetite frameworks to the key decisions that drive strategic
business value. By capturing information such as incidents, indicators, assessment responses and scenario
analysis data, the Thomson Reuters Accelus™ risk management software provides a holistic approach to
measuring and managing risk.
ThE wILLIS LAw gRouP (booTh 16)
www.thewillislawgroup.com
Effective trial litigation is not ‘boilerplate.’ The Willis Law Group knows each case is unique and proceeds accordingly.
We are experienced trial lawyers working diligently to minimize your legal costs and protect your bottom line.
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ERM Oversight Consulting | ERM Team Consulting | ERM Program Assessments
ORSA / ERM Program Assessments | ERM “Starter Kits”™ | Educational Presentations
Experience the Eide Bailly Difference.
Our practical Enterprise Risk Management solutions bring structure
and value. If your ERM efforts have stalled or lack the support
needed, we can help. Contact one of our risk professionals to see our
approach and visit booth #6 for more information about Eide Bailly.
866.585.9059 | www. e i d e b a i lly. c om
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THANK YOU TO OUR RIMS ERM
Conference SPONSORS
Notes
We appreciate your support.
PLATINUM SPONSOR
GOLD SPONSORs
SILVER SPONSORS
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TAKE YOUR KNOWLEDGE TO NEW HEIGHTS
AT RIMS ANNUAL CONFERENCE & EXHIBITION
RIMS Annual Conference & Exhibition has something for everyone:
• Engaging sessions offering practical strategies.
• Access to network of thousands of risk professionals.
• The most advanced solutions and resources.
• Business and networking opportunities all in one place.
www.RIMS.org/RIMS14