TIAA-CREF WEALTH MANAGEMENT

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TIAA-CREF
WEALTH MANAGEMENT
A HIGHLY PERSONALIZED, SOPHISTICATED SERVICE
DESIGNED TO MATCH ONE OBJECTIVE: YOURS
Consider the investment objectives, risks, charges
and expenses carefully before investing. Please call
877 518-9161 or go to tiaa-cref.org for a prospectus
that contains this and other information. Please read the
prospectus carefully before investing. TIAA (Teachers
Insurance and Annuity Association), 730 Third Ave.,
New York, NY 10017 issues annuities.
Investment products are not FDIC insured, may lose value,
and are not guaranteed.
Investment products are not deposits or other obligations
of TIAA-CREF Trust Company, FSB; are not guaranteed by
TIAA-CREF Trust Company, FSB; and are subject to investment risks, including possible loss of principal invested.
Advice and Planning Services, a division of TIAA-CREF Individual &
Institutional Services, LLC, a Registered Investment Advisor. TIAA-CREF
Individual & Institutional Services, LLC, and Teachers Personal Investors
Services, Inc., distribute securities products. TIAA-CREF Trust Company,
FSB provides investment management and trust services.
Annuity contracts and certificates are issued by Teachers Insurance and
Annuity Association (TIAA) and College Retirement Equities Fund (CREF),
New York, NY.
©2009 Teachers Insurance and Annuity Association-College Retirement
Equities Fund (TIAA-CREF), New York, NY 10017
C46146
A11269 (12/09)
292541_Cvr 12/16/09 4:28 PM Page 2
TIAA-CREF:
FINANCIAL SERVICES FOR THE GREATER GOOD.
OUR HISTORY
WE LOOK FORWARD TO WORKING WITH YOU NOW—AND IN THE FUTURE.
We are TIAA-CREF. A full-service financial services company that has dedicated itself to helping
those in the academic, medical, cultural and research fields for more than 90 years. Our clear
and long-held commitment to serving the financial best interests of those who serve the benefit
and enlightenment of others has never and will never change.
We value the trust you’ve placed in us as you’ve built up significant assets for
retirement, and we look forward to working with you on a more personal level
through your Wealth Management Team. We encourage you to speak with
them to discuss the ways in which they can help you.
OUR GUIDING PRINCIPLES
If you have other questions, please call us at 866 220-6583 or visit
www.tiaa-cref.org/wealthmanagement.
With our strong nonprofit heritage, we have long subscribed to a different set of guiding principles:
principles directly influenced by the people we serve.
Thank you.
As a result, we take a different view on performance. It all begins with a commitment to pursue
consistent, long-term performance and solid returns. But we think true performance is about more
than returns alone. True performance is about providing our knowledge and expertise to help our
clients seek to maximize their investable assets. It’s about striving to keep our fees low to ensure
more of our clients’ money is working hard for them. It’s about offering personalized, objective
advice by noncommissioned Advisors* to help ensure our clients’ best interests are always being
served. And it’s about offering retirement income solutions that guarantee our clients won’t outlive
their income. (Guarantees are based on the claims-paying ability of TIAA and apply only to the
TIAA Traditional Annuity product.)
OUR MISSION
The mission we embarked on in 1918 still rings true today. TIAA-CREF is dedicated to serving the
retirement needs of those who serve the greater good. We are there when our clients begin their
careers helping others. And we will be there to guide them to and through their retirements.
* Our Advisors receive no commissions. TIAA-CREF compensates the Advisors through a salary-plus-incentive program based on client service
excellence and financial results. Advisors will only recommend products that help achieve our clients’ goals.
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TIAA-CREF WEALTH MANAGEMENT:
A NEW LEVEL OF PARTNERSHIP, A MORE PERSONALIZED
LEVEL OF SERVICE
Managing your assets brings both opportunities and challenges, especially
given today’s economy and financial markets. Perhaps you have an opportunity
to provide for your beneficiaries in a way that you could only hope for earlier
in your career. Or perhaps you’re in a position to donate a portion of your
estate to charity, and would like to consider the possibilities. Or you may simply
wish to explore alternative strategies for managing your income in retirement.
You may also want to consolidate your assets with more personalized
investment management alternatives.
No matter what your needs or how complex your financial situation,
TIAA-CREF is ready to help you achieve your goals. We offer you an
outstanding level of personal service, comprehensive, objective advice and
customized solutions drawn from a broad range of TIAA-CREF and
non-TIAA-CREF products and services.
TIAA-CREF’s Wealth Management Group is designed to help clients
optimize lifetime savings and investments as they aim to achieve future
goals in retirement or plan for and transition into retirement. We formed the
group in direct response to our clients’ requests for more personalized service,
greater advice capability and a broader range of products.
Your Wealth Management Advisor and team of specialists work together, and in
partnership with you, to bring you all the services, resources and products
TIAA-CREF has to offer.
“With so much economic uncertainty these days,
how do I invest to support not only my retirement
goals, but all of my other financial goals?”
“How do I create a retirement income plan that
meets my income needs and minimizes taxes?”
“Is my estate and legacy planning on track?”
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YOUR WEALTH MANAGEMENT TEAM
A New Personal Relationship Built on More Than 90 Years
of Trusted Service
In the financial services world, there is no organization quite like TIAA-CREF,
a group of companies with a legacy of excellence and integrity. We owe our
reputation to you, our clients, and the uncommon degree of trust you place in us.
Your Wealth Management Team personifies that relationship, embodying the
ethics and values of TIAA-CREF, and focusing the resources and expertise
of our firm directly on you, as your needs dictate. The members of your team
come to know you over time, understanding your requirements, answering your
questions, helping you plan with objective, independent advice, and bringing
you sophisticated solutions that are customized for you.
Harness the Power of Teamwork at TIAA-CREF
You have more than one financial goal. At TIAA-CREF Wealth Management,
we believe you deserve more than one financial specialist. Your Wealth
Management Advisor is a specially trained professional who is dedicated to
putting the full capabilities of TIAA-CREF at your service. From the beginning,
to ensure you receive the highest level of attention and service, your Advisor
partners with an Advisory team to work together with you and develop a
comprehensive understanding of your current and future financial planning
needs. With our team approach, you can be confident we provide
continuity, are accessible and — equally as important — accountable, because
each team member is responsible for providing you with highly personalized
financial solutions to meet your needs.
Each team is built with specialists on financial and estate planning, taxation,
insurance, trust services and other financial capabilities as needed to meet
the level of complexity you may require.
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A Team of Specialists to Meet Your Needs
Dedicated Personal Service—in Person, or Over the Phone
You may meet with your team in person, or you may work with your team
over the phone. Either way, you’re assured of getting an uncommon degree
of personal service from highly qualified professionals committed to helping
you pursue your goals over the long term. And, if you have a relationship
with a financial advisor outside of TIAA-CREF, we’ll work collaboratively
with that advisor to build and manage your financial plan.
Planning for Your Financial Future
Your Wealth Management Team can
help you with a variety of challenges,
including:
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Investments
Insurance
Retirement accumulation and
distribution planning
Estate Planning Strategies:
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Gifting to children or heirs
Charitable giving
Titling of assets
Distribution plan at death to spouse
Executor and successor trustee
issues
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PERSONAL TRUST AND
PRIVATE ASSET MANAGEMENT
An investment approach tailored to your specific goals and situation is a key
element of a relationship with TIAA-CREF Wealth Management.
Those clients who desire such an investment approach, including high-quality
individual asset management and fiduciary services, may use the services
available from TIAA-CREF Trust Company, FSB.*
Private Asset Management—Truly Customized Portfolio Management
When you work with TIAA-CREF Private Asset Management, we tailor a
portfolio to address your unique circumstances and help you achieve your goals.
We’ll help you continue to build your strategy and, if you’d like, consolidate
appropriate investments that you currently have with other providers.**
Private Asset Management will work with your Wealth Management Team to
assign you a dedicated Portfolio Manager, who’ll conduct a thorough financial
analysis for you. It will include your financial and life goals, income tax bracket,
current investments and financial profile, comfort level with risk and prior
investment experience, time horizon for meeting investment and financial goals,
and desired level of involvement in managing your finances.
From this discussion, we create an Investment Policy Statement that captures
these goals and establishes clear investment guidelines for all your activities.
Historically Solid Performance with Competitive Fees
Our fiduciary and investment management services are reasonably priced
and our disciplined, long-term approach has historically resulted in relatively
consistent performance. (Past performance is no guarantee of future returns.
Account values will fluctuate with market conditions.)
* Services provided by TIAA-CREF Trust Company, FSB, require certain account minimums. Please
discuss with your Advisor whether these services are appropriate for you.
** Transfers may be subject to differences in features, costs and surrender charges. Nondirect
transfers may be subject to taxation and penalties. Consult with your tax advisor regarding your
particular situation.
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FIDUCIARY SERVICES: MANAGING AND PRESERVING ASSETS
To help you pass along assets to family members or other heirs, TIAA-CREF
Trust Company offers tax, trust, investment and other services to individuals,
families and nonprofit organizations.
Services to Individuals and Families
Services to Nonprofit Organizations
TIAA-CREF Trust Company has
expertise in administering a range
of trusts, including:
TIAA-CREF Trust Company has
expertise in managing and
administering investments for
nonprofits, such as:
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Revocable Living Trusts
Irrevocable Trusts
Testamentary Trusts
Family, Bypass and
Credit Shelter Trusts
Charitable Trusts
Family Foundations
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Planned Giving Programs
Endowments
We can serve as current trustee, co-trustee, or successor trustee. TIAA-CREF
also has significant capabilities in insurance planning, an integral part of any
comprehensive estate plan.
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TIAA-CREF’S RELATIONSHIP WITH YOU – TO AND
THROUGH RETIREMENT
For more than 90 years TIAA-CREF has been dedicated to providing an expanding range
of products and services, whether it’s for saving for a particular goal, trying to figure out
the best way to receive income, or even attempting to do both at the same time.
The TIAA-CREF Difference
Millions of Americans have relied on TIAA-CREF
for lifetime financial independence. Since 1918,
TIAA-CREF participants have received a total of
$252 billion in annuity payments and other benefits.*
TIAA - Teachers Insurance and
Annuity Association
Retirement
In addition to employer retirement plans, to help
supplement your retirement savings, we offer a wide
range of retirement products, from Keoghs and SEP
IRAs for small businesses to different types of IRAs
and fixed and variable rate individual annuities for
any client.
Personalized Financial Planning Solutions
We aren’t just focused on retirement, but also offer
an array of products and services to meet many of
your financial needs, including:
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managed accounts for personalized portfolio
management and brokerage services for your
investment needs
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education savings products, like 529 plans
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life insurance, both term and
permanent coverage
Reflecting TIAA's relative stability and overall
financial strength, TIAA is one of only a few
U.S. insurance companies to receive the highest
possible ratings from all four of the major ratings
agencies.** (Ratings apply to TIAA as an
insurance company and do not apply to variable
annuities, mutual funds or any other products or
services not guaranteed or fully backed by TIAA
or TIAA-CREF Life insurance companies.)
Ratings are based on an independent analysis of
TIAA’s balance sheet, capital position, contingency
reserves and asset valuation reserve, asset quality,
liquidity and other key indicators of financial
strength and stability.
Our sound financial footing and experience
aren’t the only reasons so many people count on
TIAA-CREF. Our commitment to help meet your
financial needs on the best terms practicable is
supported by effective risk management, strong
corporate governance and an investment philosophy
that seeks to deliver consistent long-term growth.
To learn more, call us at 866 220-6583 or
visit www.tiaa-cref.org/wealthmanagement.
* As of 12/31/08. Other benefits from TIAA and CREF include: Additional amounts paid on TIAA Traditional annuity contracts above the
guaranteed rate, surrender benefits and other withdrawals, death benefits, health insurance and disability insurance benefits, and all other
policy proceeds paid. Lifetime income is subject to the claims-paying ability of TIAA.
** These ratings (A.M. Best: A++ as of 9/08; Fitch Ratings: AAA as of 6/09; Moody’s: Aaa as of 10/09; S&P: AAA as of 6/09) are for TIAA
as an insurance company and do not apply to variable annuities, mutual funds or any other product or service not fully backed by the
claims-paying ability of TIAA or TIAA-CREF Life.
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WE SEE YOUR TOTAL FINANCIAL PICTURE
IN A WAY OTHER COMPANIES CAN’T
Because TIAA-CREF manages many employer-sponsored retirement
plans, your Wealth Management Team can draw upon a knowledge base
that encompasses every facet of our institutional retirement and benefits plans.
This is an advantage that other financial services firms can’t offer. And it
enables your Wealth Management Team to create a better plan for your
individual needs—including, for example, objective advice that takes your
healthcare expenses into account—whether you’re preparing for retirement or
seeking to manage your income in retirement.
Financial Advice — Objective Recommendations Customized for You
The members of your Wealth Management Team receive no sales commissions.
TIAA-CREF compensates the advisors through a salary-plus-incentive program
based on client service excellence and financial results. Advisors will only
recommend products that help achieve our clients' goals.
In this way, your team is free to focus exclusively on finding solutions that are
eminently suitable and perfectly customized to best meet your needs.
Dependable, Objective Advice—Each and Every Time
At the center of the relationship between you and your Wealth Management
Team is the advice and guidance you’ll receive to help you live the financial life
you want, and we want to make sure that our advice is the very best it can be.
To that end, we’ve created two distinct groups to ensure quality and consistency
of advice:
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First, the Advice & Planning Services Investment Committee provides
investment oversight and review, approving overarching advice methodology
and giving guidance to advisors as they work with clients.
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Second, all financial plans delivered by Wealth Management Teams are
reviewed and individually approved by the Centralized Advice Group,
composed of credentialed and experienced financial planning professionals.
This is to ensure that the advice planning our clients receive is consistent with
the highest quality standards.
Furthermore, if additional expertise needs to be brought to bear for a
particular issue, this group can help your team identify specific resources
from the specialists who back them up.
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Comprehensive Advice—Across Investments, Goals and Expenses
We understand that many clients have assets spread across multiple investment
and financial companies. Your TIAA-CREF Wealth Management Team can
provide clear, objective advice for all your investments—both at TIAA-CREF
and other firms—and put them in the context of your overall financial picture.
Your Wealth Management Team can also be useful in helping you balance
income needs versus expenses, or in helping you identify the appropriate time
and amount to withdraw from your various assets. One of the most significant
emerging issues is the cost of healthcare in retirement and your Advisor can
help you quantify your need and plan for it.
Objectivity Is Our Benchmark
TIAA-CREF has chosen to partner with an independent industry-leading
investment authority known for its comprehensive, independent advice
methodology. This arrangement enables us to provide objective advice on
all the funds on our platform, including TIAA-CREF and non-TIAA-CREF
investment options.
Your Advisor leverages this advice to help you make sound asset allocation
and securities selections based solely on your particular situation
and goals. Many companies offer an advice service, but no company delivers
advice quite like TIAA-CREF:
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Objective
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Personalized delivery
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Excellent value
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OBJECTIVE INVESTMENT ADVICE
Forbes Recognizes TIAA-CREF’s Advice Capability
TIAA-CREF clients generally have access to “the most extensive
personalized workplace advice” in the industry, according to the
Forbes 2009 Retirement Guide and the Forbes 2008 Investment Guide.*
*This claim should not be seen as an endorsement by Forbes.
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STEP BY STEP, WE WORK WITH YOU TO BUILD
YOUR PERSONALIZED FINANCIAL PLAN
What You Can Expect
Your Wealth Management Team has a long-term commitment to you and to
your financial well-being, making sure to focus on your current needs as well as
anticipating your future needs. Each relationship is different, since everybody
has unique needs and goals, but in general, there’ll be an introductory phase
during which your Advisor gets to know you, your family and your goals and
needs. There may be some initial work around asset allocation and articulating
more pressing needs.
Once these needs have been addressed, your Advisor will stay in contact with
you to ensure you stay on track to meet your goals. If you wish, you may also
schedule a formal review—either annually or as needs dictate—during which
any significant changes in your life, along with your investment performance,
will be compared to your goals. Any adjustments will be made along the way.
The ultimate goal of TIAA-CREF Wealth Management is to ensure that all your
planning and decision-making needs are being met, when they arise.
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A SYSTEMATIC APPROACH TO SERVING
YOUR LONG-TERM NEEDS
Implement Strategy
Ongoing Review
Retirement Review
Report
Information Gathering
First Meeting
Information Gathering
Retirement Review Report
Investment, retirement and other
financial statements
n Beneficiary designation
n Estimated living expenses
n Current liabilities
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First Meeting
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Financial Needs Analysis
Goal and guideline setting
Identify all investable and
non-investable assets
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Am I on track to meet my
retirement goals?
How should I be allocating my
retirement assets?
What is the best way for me to
take my retirement income?
Implement Strategy
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Personalized Action Plan
approved by you
Objective product
recommendations
Ongoing Review
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Client “checkup”
Review of current situation
Are original goals still appropriate?
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THE RETIREMENT REVIEW
To get the process started, we learn more about your financial and retirement
situation by carefully discussing your current situation, as well as your goals
and objectives for the future. In most cases, your Advisor will prepare a
Retirement Review report, based on your discussions. This report will answer
several key questions pertaining to your retirement income needs, current and
future asset allocations, and income strategies that may be most beneficial to
you in retirement.
The Retirement Review is only the beginning. Your Wealth Management Team
will continue to work proactively with you to build your plan, address your most
complex financial challenges, and help you pursue your long-term goals. The
vast majority of our clients who’ve experienced this service rate it superior
to any other in the industry.
Your Personalized Retirement Review
Based on discussions with your Advisor, your Retirement
Review is a comprehensive planning report that covers a
wide range of topics.
Asset Allocation
Your Retirement Review
compares your current
asset allocation to your
proposed allocation,
based on discussions
with your Advisor.
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Planning for
Different Scenarios
Retirement
Needs vs. Income
With the Retirement
Review, your Advisor
can show you different
retirement scenario
summaries.
Your Retirement Review
also shows—in detail—
how your projected
income in retirement
will cover your expenses.
You can work with your
Advisor to plan for any
shortfalls or surpluses.
292541_Cvr 12/16/09 4:28 PM Page 2
TIAA-CREF:
FINANCIAL SERVICES FOR THE GREATER GOOD.
OUR HISTORY
WE LOOK FORWARD TO WORKING WITH YOU NOW—AND IN THE FUTURE.
We are TIAA-CREF. A full-service financial services company that has dedicated itself to helping
those in the academic, medical, cultural and research fields for more than 90 years. Our clear
and long-held commitment to serving the financial best interests of those who serve the benefit
and enlightenment of others has never and will never change.
We value the trust you’ve placed in us as you’ve built up significant assets for
retirement, and we look forward to working with you on a more personal level
through your Wealth Management Team. We encourage you to speak with
them to discuss the ways in which they can help you.
OUR GUIDING PRINCIPLES
If you have other questions, please call us at 866 220-6583 or visit
www.tiaa-cref.org/wealthmanagement.
With our strong nonprofit heritage, we have long subscribed to a different set of guiding principles:
principles directly influenced by the people we serve.
Thank you.
As a result, we take a different view on performance. It all begins with a commitment to pursue
consistent, long-term performance and solid returns. But we think true performance is about more
than returns alone. True performance is about providing our knowledge and expertise to help our
clients seek to maximize their investable assets. It’s about striving to keep our fees low to ensure
more of our clients’ money is working hard for them. It’s about offering personalized, objective
advice by noncommissioned Advisors* to help ensure our clients’ best interests are always being
served. And it’s about offering retirement income solutions that guarantee our clients won’t outlive
their income. (Guarantees are based on the claims-paying ability of TIAA and apply only to the
TIAA Traditional Annuity product.)
OUR MISSION
The mission we embarked on in 1918 still rings true today. TIAA-CREF is dedicated to serving the
retirement needs of those who serve the greater good. We are there when our clients begin their
careers helping others. And we will be there to guide them to and through their retirements.
* Our Advisors receive no commissions. TIAA-CREF compensates the Advisors through a salary-plus-incentive program based on client service
excellence and financial results. Advisors will only recommend products that help achieve our clients’ goals.
292541_Cvr 12/15/09 12:12 AM Page 1
TIAA-CREF
WEALTH MANAGEMENT
A HIGHLY PERSONALIZED, SOPHISTICATED SERVICE
DESIGNED TO MATCH ONE OBJECTIVE: YOURS
Consider the investment objectives, risks, charges
and expenses carefully before investing. Please call
877 518-9161 or go to tiaa-cref.org for a prospectus
that contains this and other information. Please read the
prospectus carefully before investing. TIAA (Teachers
Insurance and Annuity Association), 730 Third Ave.,
New York, NY 10017 issues annuities.
Investment products are not FDIC insured, may lose value,
and are not guaranteed.
Investment products are not deposits or other obligations
of TIAA-CREF Trust Company, FSB; are not guaranteed by
TIAA-CREF Trust Company, FSB; and are subject to investment risks, including possible loss of principal invested.
Advice and Planning Services, a division of TIAA-CREF Individual &
Institutional Services, LLC, a Registered Investment Advisor. TIAA-CREF
Individual & Institutional Services, LLC, and Teachers Personal Investors
Services, Inc., distribute securities products. TIAA-CREF Trust Company,
FSB provides investment management and trust services.
Annuity contracts and certificates are issued by Teachers Insurance and
Annuity Association (TIAA) and College Retirement Equities Fund (CREF),
New York, NY.
©2009 Teachers Insurance and Annuity Association-College Retirement
Equities Fund (TIAA-CREF), New York, NY 10017
C46146
A11269 (12/09)