Benchmarks Online - University Information Technology

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Benchmarks Online, February 2016 | Benchmarks Online
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Benchmarks Online, February 2016
People in the Zone
Front Page
Campus Computing News by Philip Baczewski
Instructional IT Services Update by Elizabeth Hinkle-Turner
From the Editor: Leap Year, Hotspot and Candy
Cybersecurity by Adrienne Nettles
UIT's New Presence on Facebook and Twitter Inside this Edition Nominate a Deserving Computing/IT Pro | UNT Awards
CLEAR News: Choosing a Classroom Response System
EDUCAUSE Connect Meets in Denver March 2-4
Computer Lab Hours for Spring Break '16
NEW! Hotspot, People in the Zone – right-hand column
Campus Computing News
On the Move – UIT Reorganizes to Better Align its Mission, Services
By Philip Baczewski, senior director, University Information Technology
In September of 2015, University Information Technology underwent a
reorganization to realign the reporting of the service units that make up the
division. As seen on our most recent organizational chart, UIT now has four
areas, each reporting to a director-level position. Read more about the
reorganization, areas and their functions.
Anthony "Tony" Moreno, IT
specialist, Administrative
Information Technology
Services Department, may be
one of several IT specialists
assigned to handle your
service request when you turn
to IT Shared Services for
assistance. Read more about
Tony and AITS.
IITS Update
Instructional Information Technology Adds Services
By Elizabeth Hinkle-Turner, director, Instructional Information Technology Services
Since fall 2015, the Instructional Information Technology Services area added
significantly to its services to better serve students and faculty. The division is
the part of UIT that is most associated with direct support of teaching and
learning. Read more about the excellent work of the team members working
on classroom testing, desktop and data management services.
Elizabeth Hinkle-Turner,
director, instructional
computing services, delivered
the keynote address to open
the New Expressions: Women
in Music Technology
symposium Feb. 5, 2016 at
the Claire Trevor School of the
Arts, University of California,
Irvine. Read more about
Elizabeth and her trip to
California.
From the Editor Happy Leap Year, People in the Zone – and Candy! Today is noted as the 46th day on the Julian Calendar of a leap year and –
drumroll, please – National Gumdrop Day. As you ponder what you will do
with your extra day this year and munch on brightly colored, sugar-coated
gelatin- or pectin-based sweets, please enjoy the February 2016 edition of
http://it.unt.edu/benchmarks/content/benchmarks-online-february-2016[4/22/16, 2:25:03 PM]
Benchmarks Online, February 2016 | Benchmarks Online
Benchmarks online.
What? No gumdrops? See below, and read more inside about the new Hotspot
column and people in the zone!
Brian Kucharski, Web
developer, URCM, makes a trip
every Wednesday from the
Cybersecurity Article Featured in The North Texan
Snag a copy of The North Texan winter edition online and read
the Cybersecurity article written by Adrienne Nettles, UNT communications
specialist and editor of UNT Insider. This article bears repeating and sharing.
University Services Building
north of Fouts Field over to
the Business Leadership
Building to conduct office
hours for 90 minutes with his
colleage Jacob King. Read
more about Brian and Jacob.
UIT's New Social Media Presence
Sweet: Here is the candy part! The UIT Department has new
pages on social media! You are invited to be among our first
followers, and for being so good as to follow us online, you can
earn a small, sugary reward. Here's the deal: the first 10
Benchmarks Online readers who visit our Facebook page and
make a comment that includes #unt_uit, will earn a bag of gumdrops
delivered to any UNT main campus office no later than Feb. 20! Ten tweeters
also can earn gumdrops by tagging us with #unt_uit on Twitter! Be sure to
include in your post an IT fact, bit of trivia or something you read in
Benchmarks! Let's spread that sugar around!
Editor's Note: Please note that information in each edition of Benchmarks Online is likely to change or degrade over
time, especially links to various websites. For current information on a specific topic, search the UNT website, UNT's
UIT Help Desk or the World Wide Web. Email your questions and comments to the UNT University Information
Technology Department or call 940-565-4068.
Contact Us:
Email us:
University Information Technology
1155 Union Circle #310709
Denton, TX 76203 USA
Voice: 940-565-4068
Fax: 940-565-4060
Have questions on content or technical
issues? Please contact us.
[email protected]
UNT System:
UNT Home
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UNT Dallas
UNT Health Science Center
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Sage Hall, Room 338
http://it.unt.edu/benchmarks/
Site last updated on April 22, 2016
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Benchmarks Online, April 2016 | Benchmarks Online
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People in the Zone
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UNT Participates in National Survey of Technology
Have you noticed the posters around campus inviting
students to participate in the Future of Technology
Survey? University Information Technology, the Office of
Data, Analytics and Institutional
Research and CLEAR have entered into a joint project to
support UNT’s participation in a national survey March
21-April 24 asking undergraduates about technology in
their lives. Read all about it.
Help Desk FYI
Research Matters
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Benchmarks Online
Next Edition: June 15
JoAnn Luksich
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February 2016
Social Media
Also in this Edition
Hours Change in Data Management Services to Support Final Exams
CRAN Issues a User Update
ServiceNow Implementation Team Provides Update and Training
CLEAR Presents: April 22 Forum on Teaching and Learning
Ian Parberry receives Distinguished Scientist Honor from Computing
Association
American Statistical Association Takes a Stand Against P-Values
Microsoft Home Use Program for Employees
News Roundup for EDUCAUSE
Trumpet Solo Wafts through Sage Hall
Samsung Video: High Tech for Hearing Impaired
Techie Trivia Question; Googling Not Allowed!
Chris Stoermer
Hours Change in DMS to Support Final Exams
The hours of UIT's Data Management Services will be
extended to accommodate increased usage during the
2016 final exam period, May 7-12, said JoAnn
Luksich, manager, DMS. The adjusted hours are as
follow.
May 7, 8 a.m.-5 p.m. | May 9-12, 8 a.m.-7 p.m.
CRAN Releases User Update
Attention, researchers: Did you know that CRAN recently
released a new update of R; from R 3.2.3 to R
3.2.4? CRAN is a network of FTP and web servers around
the world that store identical, up-to-date versions of code
and documentation for R software. Contact Jon
Starkweather, R&SS, for more information.
CLEAR Presents Renowned Teaching and
Learning Expert
http://it.unt.edu/benchmarks/[4/22/16, 2:26:19 PM]
Charles Peterson Benchmarks Online, April 2016 | Benchmarks Online
Make your reservation today to hear Alan November at
the University Forum on Teaching and Learning April 22,
2016, 8:30-10:30 a.m. in the University Union.
November will discuss how to apply emerging tools to
make thinking visible in new ways and patterns. Read
more about it and register today!
ITSM Provides ServiceNow Implementation Update and
Training By Wil Clark, chief technology officer, ITSM, UNT System IT
Shared Services
This month we hit a major milestone in the IT
Service Management implementation of
ServiceNow. Acorio, our implementation partner, completed its work for ITSM.
With user-acceptance testing complete as well, the ITSS team will focus on
completing the Service Catalog request items and templates used for incident
reporting and change requests. We have a significant amount of work left to
prepare for the May 2, 2016 go-live for ITSM. Read more about it.
American Statistical Association Takes a Stand Against
P-Values
By Jonathan Starkweather, Research and Statistical Support, Research IT
The American Statistical Association recently convened a committee to
evaluate the prospect of issuing a statement regarding the use of p-values.
A p-value is a function of the observed sample results – a test statistic –
about a statistical model, which measures how extreme the observation
is. Read more about it.
Microsoft Home Use Program for Employees
The UNT System has a site license for
Microsoft products. Employees are
automatically eligible to use Microsoft Office
Professional and Microsoft Learning on their
home PC or Mac. If you are an employee of the UNT System, UNT, UNT
Dallas or UNT Health Science Center, there is no longer a fee throughout your
employment. Read more about it.
Techie Trivia Question Technology has changed the way we play games. Select the correct order in
which the following game consoles were created, from oldest to newest. No
Googling for the answer!
a. Xbox, PlayStation®, Nintendo
Entertainment System b. Nintendo Entertainment System,
PlayStation®, Xbox c. PlayStation, Nintendo Entertainment
System, Xbox d. Nintendo Entertainment System,
Xbox, PlayStation® Answer
Benchmarks Online, April 2016 | Benchmarks Online
Editor's Note: Please note that information in each edition of Benchmarks Online is likely to change
or degrade over time, especially links to various websites. For current information on a specific topic,
search the UNT website, UNT's UIT Help Desk or the World Wide Web. Email your questions and
comments to the UNT University Information Technology Department or call 940-565-4068.
Contact Us:
Email us:
Voice: 940-565-4068
Fax: 940-565-4060
[email protected]
UNT System:
UNT Home
UNT System
UNT Dallas
Visit Us:
Sage Hall, Room 338
Instructional IT Adds Services | Benchmarks Online
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Home » issues » 2016-02 » Instructional IT Adds Services
Instructional IT Adds Services
CDTS and DMS Sustain Transformation, Upgrade, New
Projects and Increased Usage
By Elizabeth Hinkle-Turner, D.M.A., director, Instructional Information Technology Services
Since fall 2015, the Instructional Information Technology Services area has
added significantly to its services to better serve students and faculty. The
division is part of UNT's University Information Technology Department that
is most associated with direct support of teaching and learning. The division currently consists of the following two areas.
Classroom Testing and Desktop Services, led by Ray Banks
Data Management Services, led by JoAnn Luksich
These two areas function separately but also work collaboratively to
facilitate technical assistance for meaningful and successful teaching and
learning experiences at UNT. Classroom Testing and Desktop Services
The CTDS staff members had a busy fall with many additional customers
due to new facilities and services. Ray Banks, CTDS and IT manager, and
his team of student technicians upgraded all the computers in the Discovery
Park classrooms.
Classroom B140: 48 PCs
Classroom B142: 48 PCs
Classroom D212: 24 PCs and
Classroom D215: 40 iMacs
The CTDS team also created 136 new machine images on PCs for the Sage Hall Computer-Based Testing Center and built two new
resources this fall. New CTDS Resources Added: Room 154 Transformation and Mobile-Testing Upgrade
Transformation of Sage Hall, Room 154: Due to high demand for such a
facility, the CTDS staff members transformed Sage Hall, Room 154 into a
flexible workshop space to accommodate tutoring sessions, TRiO
Programs, such as Upward Bound and McNair Scholars Program events,
faculty technology workshops and Office of Disability Accommodationrelated activities. The room now contains 30 iMacs, two 60-inch digital displays and movable
technology and furniture to accommodate group-related activities. In the
two months that it was open this fall, the workshop space hosted 262
individual customers and has more than 30 events already scheduled for
https://it.unt.edu/benchmarks/issues/2016/02/instructional-it-adds-services[4/22/16, 2:26:50 PM]
the spring. Mobile-Testing Unit Upgrade: The CTDS office also upgraded its mobiletesting unit, basically retiring the old 20-laptop testing cart and onboarding
a new 30-station laptop cart, which was in heavy use, especially during
final exams. Other CTDS Projects: Team members of CTDS also worked on the
expansion and rollout of two projects.
The JAMF Casper Suite, which offers a range of solutions for managing
Mac OS X computers and iOS mobile devices, for large-scale
management of Apple machines and the continued maintenance and
Upgrade of SCCM images, a systems management software product
developed by Microsoft® for managing large groups of computers, for
the UNT main campus by Ray Banks. During the winter break, CTDS staff members continued to upgrade and
update machine images on its nearly 400 desktop computers, and increase
the mobility and functionality of the laptop testing services. The CTDS team
currently is working on a test Windows 10 machine image for possible use
in the future. Record Numbers Using the C-BTC: Security, Drop-in and
Flexible Hours Credited
Student Test Monitors/Proctors: The Sage Hall Computer-based Testing
Center, part of the CTDS set of resources, experienced record-setting usage
during the fall semester. Much of this was due to the addition of students as test monitors and proctors. Graduate student employees
who now proctor exams add assistance and security during the testing process. The monitors’ hard work and service were welcomed
warmly by the UNT faculty.
Record Use of the Center: During the fall semester the center hosted 4,866 visits by 3,144 individual customers, a record – more
than double the customers of past semesters – using 5,855 machine hours of service.
Ease of Use for Faculty and Students: The services provided by C-BTC add significantly to the resources available to faculty and
students – especially those in STEM courses and large classes. With the new proctor system, professors with courses of hundreds of
students have increasingly scheduled drop-in testing hours. The drop-in hours allow faculty the flexibility to have several hundred
students do online testing in a secure and glitch-free environment over the course of several hours and/or several days. This type of
drop-in testing scheduling for large classes is the single highest factor accounting for the increased volume of users of the computerbased testing center. Additionally, professors at Discovery Park, home to many of our STEM courses, have been able to send their
students to the C-BTC at their convenience to take advantage of online testing, because of the scheduling flexibility of the drop-in
service. The center also has seen an uptick in transfer students and dual-enrollment students, who are enrolled at UNT and a local
community college, taking advantage of the proctored, drop-in environment to do secure exam-taking, thus increasing our collaborative
presence in the North Texas academic community.
Monitored Center Means Microsoft® Certification Testing: Our student
test-monitor program also allowed the Sage Hall Computer-based Testing
Center to become a recognized testing center for Microsoft® Certification
exams. The implications of this have been tremendous as the university
moves toward providing additional skills credentials to help students
succeed professionally upon graduation. In collaboration with the faculty
and staff of the UNT College of Business' accounting program, the center
was able to provide Microsoft® Excel certification-exam testing to more
than 200 accounting students this fall – all of these students achieved
the MS Excel level-one certification.
This collaborative credentialing program with the COB will continue in the
spring and expand to other areas of certification. NOTE: Additional teaching and administrative areas of the university are
invited to seek more information from the Computer-based Testing Center
management team about how to leverage Microsoft® certification for their
students, faculty and staff.
Discovery Park Upgrade and Expansion
Additional Resources Enhance Teaching and Learning: With the upgrade and expansion of classroom desktop machines at
Discovery Park completed by the CTDS team, the UNT College of Engineering and other programs at this location now can conduct inclass demonstrations and real-time exercises in a variety of engineering, mathematics and statistical applications in those classrooms.
Another Record in Usage: During the fall semester, the Discovery Park classrooms hosted 13,729 visits using 14,247.6 machine hours
of service – another record!
Data Management Services
The Office of Data Management Services, under the management of JoAnn Luksich, continues its tradition of offering excellent
customer service in the processing of exams, surveys and course evaluations.
Kudos for DMS: “I just wanted to thank you and your group for being so helpful and efficient. It has
made my first semester as an adjunct instructor at UNT all that much more enjoyable,” said a DMS
customer recently.
During September, October and November, DMS staff members served an average of 312 customers per month. During December
and final exams week, this jumped to dozens of customers per day. Additionally, the department served an average of 300 core courses per
month during that same period. With its Lexmark Education Station scanner, as well as other hardware and
software, DMS provides faculty and administrative staff with detailed data
to assist in course planning and content and university programs and
initiatives. Projects have included experimentation with Examsoft, and other
real-time, actionable outcomes data software and several survey initiatives
for the upcoming Southern Association of Colleges and Schools Commission
on Colleges reaffirmation-review process of accreditation. The timely
turnaround of exam grading and analysis by the DMS staff members allows
students to receive feedback quickly on their learning progress and allows
faculty to initiate rapid responses to assessed learning needs.
The DMS team is now working on the acquisition and installation of another
Lexmark Education Station-type of a system to handle its increased
customer load.
The staff members in the Instructional Information Technology division look
forward to continuing to serve faculty, staff and students with their
teaching and learning needs. Please do not hesitate to contact Elizabeth
Hinkle-Turner, D.M.A., IITS director, for more information.
Editor's Note: Please note that information in each edition of Benchmarks Online is likely to change or degrade over time, especially links to various websites. For current information on a specific
topic, search the UNT website, UNT's UIT Help Desk or the World Wide Web. Email your questions and comments to the UNT University Information Technology Department or call 940-565-4068.
Contact Us:
Email us:
Voice: 940-565-4068
Fax: 940-565-4060
[email protected]
UNT System:
UNT Home
UNT System
UNT Dallas
Visit Us:
Sage Hall, Room 338
Note from the Editor | Benchmarks Online
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Home » issues » 2016-02 » Note from the Editor
Note from the Editor
Happy Leap Year, People in the Zone – and Candy! By Monica Scott-Taliaferro, editor, Benchmarks Online
Today is noted as the 46th day on the Julian Calendar of a leap year and – drumroll, please – National Gumdrop Day. As
you ponder what you will do with your extra day this year and munch on brightly colored, sugar-coated gelatin- or
pectin-based sweets, please enjoy the February 2016 edition of Benchmarks online.
What? No gumdrops?
Read through this Benchmarks edition to learn how you can have candy delivered right to your office by visiting
Facebook or Twitter! Visiting you to drop off candy is a great way for me to see your office, learn about you, assess photo
opportunities, your work and where to turn for news to include in future editions of Benchmarks. If you cannot make it to social media
today, give me a call and just talk about your office, work or favorite IT story; callers can earn gumdrops
too. I look forward to telling your stories about the important work of the people in computing and IT roles
at UNT.
You may find that my last name is a bit of a challenge because it is long and some people find it difficult to spell. In search of an email
nickname, I submitted a Service Request, which was assigned to Tony Moreno, IT specialist, Administrative Information Technology
Department. Thanks to Tony, you can send an email to me at my new address, [email protected], without having to remember my long
last name! Tony also set up a unique email address for our department, [email protected], which is used for our new Facebook and
Twitter accounts as well as for general inquiries that come from our website. These may seem to be commonplace services to some,
but as a new employee, I was delighted to find great customer service and timely work solutions.
Read more about Tony and others featured today in the new Benchmarks column we are calling Hotspot. This column, to the right of
the page, will be reserved in each Benchmarks Online edition to highlight the roles, work and accomplishments of computing and IT
professionals at UNT.
Also in today's Hotspot, you will read about Dr. Elizabeth Hinkle-Turner's trip to the Pacific coast
to speak at a technology symposium, and Brian Kucharski and Jacob King, the fabulous URCM
Web designers whose expertise and support helped me to get this, my first edition of Benchmarks,
out on time.
We spend more time at work each week than we do at home – check out the chart below. Let's celebrate those we are with the majority
of the day and the fine work of our colleagues in the zone, who are setting benchmarks – the standards by which others may be
measured or judged!
Please, feel free to send the names to me of your colleagues, staff members, selfies, photos of people at work or other news and
information you would like to see featured in upcoming editions. There's more to read, so back to the front page.
And, Happy Gumdrop Day! http://it.unt.edu/benchmarks/issues/2016/02/note-editor[4/22/16, 2:27:23 PM]
Note from the Editor | Benchmarks Online
Editor's Note: Please note that information in each edition of Benchmarks Online is likely to change or degrade over time, especially links to
various websites. For current information on a specific topic, search the UNT website, UNT's UIT Help Desk or the World Wide Web. Email your
questions and comments to the UNT University Information Technology Department or call 940-565-4068.
Contact Us:
Email us:
Voice: 940-565-4068
Fax: 940-565-4060
[email protected]
UNT System:
UNT Home
UNT System
UNT Dallas
Visit Us:
Sage Hall, Room 338
http://it.unt.edu/benchmarks/issues/2016/02/note-editor[4/22/16, 2:27:23 PM]
UNT Awards – Nominations Due Feb. 19 | Benchmarks Online
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Home » issues » 2016-02 » UNT Awards – Nominations Due Feb. 19
UNT Awards – Nominations Due Feb. 19
Nominate a Computing/IT Professional Today
Many people excel in their studies or work and have a significant impact on those around them – including the
people in computing and information technology. The UNT awards provide a meaningful way to recognize
deserving professionals and students who lead by example and embody the best of the university. Remember
to nominate the professionals in our computing and IT community!
A range of awards exists to celebrate the unique contributions of our students, faculty, staff and alumni. The
awards are given throughout the year. For many of these awards, you can nominate a deserving recipient.
The Presidential Awards honor those who reach the highest levels of achievement, excellence and
service. Nomination submissions are now being accepted for the UNT Community award for faculty success,
the Special Recognition award, and the Bob Rogers Service and Community Engagement award through Feb.
19.
Editor's Note: Please note that information in each edition of Benchmarks Online is likely to change or degrade over time, especially links to various websites.
For current information on a specific topic, search the UNT website, UNT's UIT Help Desk or the World Wide Web. Email your questions and comments to the
UNT University Information Technology Department or call 940-565-4068.
Contact Us:
Email us:
Voice: 940-565-4068
Fax: 940-565-4060
[email protected]
UNT System:
UNT Home
UNT System
UNT Dallas
Visit Us:
Sage Hall, Room 338
https://it.unt.edu/benchmarks/issues/2016/02/unt-awards-–-nominations-due-feb-19[4/22/16, 2:27:58 PM]
CLEAR News: Choosing a New Classroom Response System | Benchmarks Online
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Home » issues » 2016-02 » CLEAR News: Choosing a New Classroom Response System
CLEAR News: Choosing a New Classroom Response System
Committee Evaluates Options for UNT Classroom Response Systems Contributed By Jane Himmel, associate director, Center for Learning Enhancement, Assessment and Redesign
In June 2016, Turning Technologies, a classroom response system provider, will be retiring TurningPoint 5, UNT’s centrally supported
clicker technology, and transitioning users to TurningPoint Cloud. Given the fact that it has been several years since UNT evaluated
classroom response technology, CLEAR decided it was a good time to evaluate classroom response systems currently on the market
and make a recommendation for one that best meet the needs of the campus community.
A committee composed of six faculty members who currently use classroom response technology along with key support staff members
have assisted the CLEAR team with narrowing down the number of available solutions to a small pool. Subsequently, four
demonstrations open to all university faculty and staff were conducted between Jan. 25 and Feb. 8.
For more information about the selection process, the products under consideration, the product demonstrations and recordings, please
visit the UNT Classroom Response System Evaluation website. The committee will be making a recommendation on a replacement
by March 1, 2016 to ensure students have plenty of notice for materials they may need to purchase for the fall 2016 semester and
faculty have adequate time for training.
Contact Us:
Email us:
Voice: 940-565-4068
Fax: 940-565-4060
[email protected]
UNT System:
UNT Home
UNT System
UNT Dallas
Visit Us:
Sage Hall, Room 338
http://it.unt.edu/benchmarks/issues/2016/02/clear-news-choosing-new-classroom-response-system[4/22/16, 2:28:35 PM]
EDUCAUSE Connect Meets March 2-4 in Denver | Benchmarks Online
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Home » issues » 2016-02 » EDUCAUSE Connect Meets March 2-4 in Denver
EDUCAUSE Connect Meets March 2-4 in Denver
Solve, Network and Grow in Denver
EDUCAUSE Connect creates highly interactive, and action-driven professional development experience focused on five areas. Finding
workable solutions, connecting people's experiences, building professional networks, and increasing individual and collective
understanding of higher education IT issues are the main goals. Connect events are for anyone who wants to move ideas,
understanding and the profession forward. 2016 Program Themes
The following four learning themes for this year's event in Denver were drawn from the Top-Ten IT Issues.
Enterprise Service Delivery
Leveraging Technology and Data
Partnerships and Collaborations
Staffing and Talent Development
Enterprise Service Delivery
How are you responding to IT issues, such as: cloud and infrastructure enterprise IT architecture, governance, risk management and
network security practices, disaster recovery, changing conditions and new opportunities?
Leveraging Technology and Data
How are you responding to issues, such as: student outcomes, big data needs, predictive analytics development, business intelligence,
metrics, policy development, and information access and management, as these relate to improving student success, effective teaching
and learning, and using analytics to drive institutional outcomes?
Partnerships and Collaborations
How are you partnering for a collective understanding of IT deliverables with issues, such as: student success and retention, assisting
faculty with IT instructional integration, accessibility, vendor relationships, generating revenue and recovering costs to fund IT, building
coalitions and teams across campus divisions?
Staffing and Talent Development
How are you responding to staffing issues and challenges, such as: doing more with less, financial planning, time and project
management, evolving staff skills, successful mentoring relationships, effective teamwork, collaboration and communication,
relationship management and cultivating innovation?
For more information, visit EDUCAUSE Connect Denver.
http://it.unt.edu/benchmarks/issues/2016/02/educause-connect-meets-march-2-4-denver[4/22/16, 2:29:12 PM]
EDUCAUSE Connect Meets March 2-4 in Denver | Benchmarks Online
Contact Us:
Email us:
Voice: 940-565-4068
Fax: 940-565-4060
[email protected]
UNT System:
UNT Home
UNT System
UNT Dallas
Visit Us:
Sage Hall, Room 338
http://it.unt.edu/benchmarks/issues/2016/02/educause-connect-meets-march-2-4-denver[4/22/16, 2:29:12 PM]
UNT Lab Hours – Spring Break '16 | University Information Technology
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UNT Lab Hours – Spring Break '16
Lab Hours | Spring Break 2016 | UNT | Computer Labs
UNT Spring Break is March 14-20, 2016 • Link to: UNT Computer Labs
Location • College/Department
Room
Telephone
Spring Break Lab Hours
Art Building • CVAD
232
940-565-2470
March 12-18: Closed
Business Leadership Building • COB
185, 190
940-565-2350
March 12-20: Closed
Chilton Hall • PACS & CMHT
255
940-565-3460
March 12-20: Closed
Discovery Park • ENG
B129
940-565-6733
March 14-20: Closed
March 11: Close at 6 p.m.
March 12-14: Closed
Discovery Park • CoI
B205
940-565-2501
March 15-18: 9:30 a.m.-5:30 p.m.
March 19-20: Closed
March 21: Open at 7:30 a.m. and return
to regular hours.
March 11, 5 p.m.-March 19:
General Academic Building • CAS
330
940-565-2825
General Academic Building • CAS
550
940-565-2825
March 12-20: Closed
Matthews Hall • COE
307, 309
940-565-4379
March 12-20: Closed
Music Building • MUSIC
238
940-565-3765
March 12-20: Closed
Sage Hall Adaptive Lab • UIT
153
940-565-3048
March 14-20: Closed
Terrill Hall • CAS
220
940-565-2825
March 12-20: Closed
Closed; Open March 20, noon
March 11: Close at 7 p.m.
March 12-14: Closed
Willis Library
Willis
940-565-2375
March 15-18: 7 a.m.-7 p.m.
March 19: Closed
March 20: Open at 11 a.m., return to a
http://it.unt.edu/unt-lab-hours-–-spring-break-16[4/22/16, 2:29:20 PM]
UNT Lab Hours – Spring Break '16 | University Information Technology
24-hour-a-day schedule
Wooten Hall • CAS
120
940-565-2825
March 12-19: Closed
Contact Us:
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Network Connection | Benchmarks Online
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Network Connection
What's that annoying tweeting?
By Philip Baczewski, D.M.A., senior director, University Information Technology
After a rather long Benchmarks hiatus along with a lengthy silence from this column, it seems like I need to say, welcome back
to the Internet. Of course, I may just be talking to myself, since I doubt you ever left. But, to take stock of the Internet in our
absence, Facebook continues to dominate the lives of millions, Nigerian scammers still send email, people are still documenting
every meal they eat via Instagram, teens are still sexting via Snapchat, and Twitter tweets might start being 10,000 characters long.
Wait – what was that last thing again?
It seems that to give itself more relevance and compete with Facebook, Twitter is considering
allowing tweets to continue beyond the 140 character limitation currently in place. I guess this
would allow for more extensive content, similar to those pithy Facebook posts that impel you to
"continue reading." Ten thousand characters seem a bit much. After all, Lincoln needed only about
1,500 for his Gettysburg address. Do we think that political discourse will be improved by having
more characters available?
From early on, I've never been too much of a fan of Twitter. However, the one aspect that makes
Twitter unique is its limited message size format. Like a good headline, a well-crafted tweet can
capture the essence of a sentiment or event with a very efficient communication transaction. Add
some media – photo or video clip, and there is a lot that can be expressed in 140 characters.
Recently, Twitter also has been shown to be a useful tool during disasters. What was previously
considered to be a micro-blog service now can be characterized as a news service. Research has
even indicated that Twitter can reduce the risk of injury or death during a natural disaster. Perhaps
I've judged Twitter a bit too quickly.
Then again, without Twitter we wouldn't have NPR stories covering the Twitter exchange between a
rapper and a leading scientist over whether the earth is really flat. You would think this would not be a
point of contention in this day and age, but it just proves that even the craziest of ideas can gain
amplitude through the power of retweets. That really brings the issue of Twitter's value back down to
earth.
I guess the conclusion from this publishing hiatus is that it never gets boring on the Internet. Change
is constant and activity is hectic. I just can't wait for the IoT age when I can follow my refrigerator on
Twitter. I can imagine it now: "I need more milk!"
Editor's Note: Please note that information in each edition of Benchmarks Online is likely to change or degrade over time, especially links to
various websites. For current information on a specific topic, search the UNT website, UNT's UIT Help Desk or the World Wide Web. Email your
questions and comments to the UNT University Information Technology Department or call 940-565-4068.
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UIT Help Desk Staff
Who is over in Sage Hall behind the glass at the UIT Help Desk?
By Sharukh Mithani, interim manager, UIT Help Desk
Please meet four members of the team! Get to know the capable staff of UNT students working to better serve you, your department,
other students and the university. In this edition, you will meet four of the students who work in Sage Hall, Room 130, Monday through
Friday, 8 a.m.-8 p.m. Help desk availability also extends to the hours listed below for telephone consultations.
NOTE: When directing students to Sage Hall, please let them know the help desk is the glassed-in office on the first floor around the
corner from the Sage Hall Information Desk in the lobby. Some students reportedly stop at the
information desk, which is not always staffed, and think it is the UIT Help Desk. We appreciate it
when you remind new students to keep going beyond the information desk to find us!
Please note and share the UIT Help Desk hours, right, that will be observed during spring break.
UIT Help Desk Telephone Hours • 940-565-2324
Sunday: noon-midnight | Monday-Thursday: 8 a.m.-midnight
Friday: 8 a.m.-8 p.m. | Saturday: 9 a.m.-5 p.m.
Email: [email protected] | Online: https://www.unt.edu/helpdesk/
Meet Rachel Hobbs.
Her major is computer science, and she grew up in the Dallas area.
"I became interested in technology through my Dad and brother as I grew up. I naturally grew a love for video
gaming and computers and decided that doing something I already knew and love would give me the most
happiness out of my career," she said.
Meet Gabriela Okundaye.
"My major at the University of North Texas is international studies, a field in which I one day hope to make a
difference. When I was a child I became interested in technology when we had a computer in the house and
my brothers and I were using it, and naturally, that interest became greater as I grew up," said Gabriela, a
graduate student and native of Irving, Texas.
Meet John Papaioannou.
John is from Callisburg, Texas, and his field of study is ecology for environmental
science.
"Although I study a science that may not correlate too strongly with a technological field, I’ve always loved
working with all things technological," he said. If not studying ecology, he said he would probably have
declared computer science as his major.
http://it.unt.edu/benchmarks/issues/2016/02/helpdesk-fyi-0[4/22/16, 2:32:13 PM]
UIT Help Desk Staff | Benchmarks Online
Meet Katie Welch.
Katie Welch is studying mechanical and energy engineering at UNT.
"I became interested in technology, because as a mechanical engineering student, I deal with a lot of physical
sciences, but not so much computer science. I thought working at the UIT Help Desk would be a good way to
learn more about computers and networks and how they work. It has been a great experience and has taught
me a lot about technology that I can apply both to my major and everyday life," she said.
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http://it.unt.edu/benchmarks/issues/2016/02/helpdesk-fyi-0[4/22/16, 2:32:13 PM]
Research Matters | Benchmarks Online
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Research Matters
Statistical Resources: Update; Version 4
Contributed by Jon Starkweather, Ph.D., consultant, Research and Statistical Support, University
Information Technology Department
This month’s article originally appeared first in November of
2011, but periodically, it is necessary to update it with more current
resources. The original article was motivated by the Research and
Statistical Support office's workshop given for graduate students and
contains much the same content presented in the workshop: Statistical
Resources. The following materials are, for the most part, freely available through
the World Wide Web. The resources mentioned below fall, generally,
into three categories.
• Resources maintained by R&SS, • Resources available to University of North Texas community
members, and
• Resources available to the general public with access to the World
Wide Web.
R&SS Resources for Faculty and Graduate Students
The main R&SS website offers several resources, both specific resources aimed at particular software and more general
resources, such as Data Management Services. One of the key resources available to members of the UNT community is the
opportunity to set up a consulting appointment with an R&SS staff member. The link to contact an R&SS staff member for consultation
is prominently displayed on each of the pages associated with R&SS. The link guides clients to a Web interface, known as the Front
Range system, which forwards the service request to R&SS staff, who then contact the requestor directly, generally, through email.
NOTE: Please, read the frequently asked questions, FAQ, prior to submitting a Front Range request.
It is also important to note that R&SS staff members maintain a rather
extensive collection of digital and paper copies of articles, book chapters and whole
books. Staff members often lend copies of these – in whole or part – to clients so
clients can research various analytic or methodological concepts to their own
satisfaction – and often the satisfaction of their colleagues, advisors or committees,
etc.
A second, frequently-used resource R&SS offers consists of the instructional
services for R&SS supported software. These were initially short courses offered in a
classroom twice per semester, however, they have been migrated to the online format
so that they may reach a wider audience and allow self-paced learning. These pages
were designed to show how a particular software package can be used, e.g., R, SPSS,
SAS. They are not designed to teach statistics or how to interpret statistics, although
some interpretation is offered among the many pages. In fact, some of the software
supported by R&SS is not directly related to statistics, e.g., survey technology such as
Zope and QSurvey.
http://it.unt.edu/benchmarks/issues/2016/02/research-matters[4/22/16, 2:32:40 PM]
On each of the R, SPSS, SAS short course pages, you will find links to resources
specific to those software packages; from user manuals provided by the software producer, e.g., SPSS Manuals, CRAN Task Views, to
other users’ user guides or websites, such as Quick-R, STAT-L. There is even an R-specific search engine available called, RSeek.
Another resource R&SS offers is displayed right here; the contributions by R&SS staff to the Benchmarks Online publication in
the Research Matters column, formerly called RSS Matters. Each article in the Research Matters column is linked to the previous article
and an index of RSS Matters articles is maintained on the R&SS website. The index is quite handy for finding particular topics, e.g.,
canonical correlation, rather than clicking back through the years of articles available through the column links.
R&SS offers a service for instructors at UNT with which we can provide a
randomly sampled data set from a fictional population named Examplonia. Examplonia
is a fictional country which provides a meaningful context for statistical analysis
examples. The population data for Examplonia was generated to provide a statistical
population from which random samples could be drawn for the completion of example
statistical analysis problems. The current version of the Examplonia population
contains a variety of univariate, bivariate, and multivariate effects; including random
effects based on hierarchical structure. If you are an instructor for a statistics course,
you may be interested in obtaining some simulated data for your class, i.e. data for inclass demonstrations, homework assignments, etc. Learn more about the population by
visiting the Examplonia webpage.
R&SS has also implemented some new services last year; all of which are
focused on making software available to researchers through a web browser and
relieving them of need to download and install software. Meaning, Sage Mathematics
and RStudio along with the other services, can be accessed through a web browser.
Sage Mathematics is mathematical computing software which can integrate the use of
R. A brief introduction can be found at the Sage link above. RStudio is an integrated development environment for running the R
statistical package. A brief introduction can be found here. Another new service is called Tiki Wiki; an open source, freely available,
content management system, CMS. More information can be found here. These servers/services are available to faculty and advanced
graduate students; however those interested need to submit a request for an access account for each service. Once a user has setup an
account, they can simply visit the servers using their preferred web browser and conduct analyses using the software without having to
install the software on their local machines.
Online Statistical Textbooks
The Rice Virtual Lab in Statistics is a valuable site for anyone interested in learning or teaching some of the basics of traditional
(i.e. frequentist) statistics. The site offers several animations for understanding concepts which are often difficult for newcomers to
statistics (e.g., sampling distribution characteristics & the Central Limit Theorem). The Rice Virtual Lab in Statistics also offers an online
– free; no registration required – introductory statistics textbook. The textbook is called HyperStat and contains chapters which cover
the usual contents such as describing univariate and bivariate data, elementary probability, the normal distribution, point estimation,
interval estimation, Null Hypothesis testing, statistical power, t-tests, Analysis of Variancem, ANOVA, prediction, chi-square, nonparametric tests and effect size estimates.
Another online repository of statistical resources is the site maintained by Michael
Friendly at York University. The site offers a variety of links to resources for a variety of
software, tutorials for specific analyses, and sections of links for statistical societies,
associations, and academic departments; as well as links to support more general computing
resources, e.g., using Unix. A similar site listing various statistical resources on the web is
maintained by Clay Helberg.
Statsoft, the company behind the statistical software Statistica, also offers Web surfers
a textbook covering a variety of statistical topics. The Statsoft site covers topics ranging from
elementary concepts, basic statistics, ANOVA/MANOVA to multivariate topics, such as principle
components and factor analysis, multidimensional scaling and structural equation modeling.
Unlike Statnotes, mentioned above, the Statsoft site does not offer software output or
interpretation – although graphs and tables often are used. However, one handy feature of the
Statsoft site is the interactive glossary; each hyperlinked word sends the users to the
definition/entry for that word in the glossary. The Statsoft textbook also is available in printed
form for $80 plus shipping.
Miscellaneous Other Resources
Another resource option for members of the UNT community, which often is overlooked, is the UNT library system. The library’s
general catalog contains a monumental collection of resources, from textbooks being used in current courses to books which focus on
the statistical analyses used in particular fields and authoritative books devoted to specific types of analysis, e.g., searching “logistic
regression” yielded 66 returns. Furthermore, the electronic resources offer access to thousands of periodicals, i.e. journals, from a
variety of databases, such as EBSCOHost, Medline, ERIC, LexisNexis, and JSTOR. One of the most frequently used databases by R&SS
staff members is the JSTOR database, which contains many of the most prominent methodological and statistical journals – with almost
all articles available through the UNT portal in full text, i.e. Adobe Acrobat's portable document format, PDF.
Another commonly used resource is the Journal of Statistical Software, which contains
articles on a variety of statistical computing applications/software, as well as articles covering
statistical methods. One more often consulted resource is The Little Green Books, which are
actually a series published by Sage. The Quantitative Applications in the Social Sciences series
are a collection of thin, soft covered, books, each dealing with a specific research or statistical
topic. The UNT library carries approximately 145 of the series’ editions and the R&SS staff
members have collected most of the series as well. Approximately 170 books are in the series
and a typical researcher would be hard pressed not to find something of value among them.
Of course, more general resources are available, such as Google, Scholarpedia,
Wikipedia, and even YouTube; all of which can be useful.
Until next time, remember, GIYF – Google is your friend.
topic, search the UNT website, UNT's UIT Help Desk or the World Wide Web. Email your questions and comments to the UNT University Information Technology Department or call 940-565-4068. Contact Us:
Email us:
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Benchmarks Online staff:
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photographic support. https://it.unt.edu/benchmarks/content/about-benchmarks-online[4/22/16, 2:33:07 PM]
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June 6, 5 p.m. June 15, 2106
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UIT Hotspot – People in the Zone | Benchmarks Online
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Home » issues » 2016-02 » UIT Hotspot – People in the Zone
UIT Hotspot – People in the Zone
February 2016 – Welcome to Hotspot, a small place online where UNT computing and information technology professionals and
associated staff can rave about themselves, their geekiness and contributions to transforming UNT into a nationally prominent
university. This is the good news area – the place to learn about colleagues in action, their roles and how they are raising benchmarks
of excellence! Email your brag sheet and photos any time to Benchmarks Hotspot.
Anthony “Tony” Moreno
A member of the administrative information technology services team since 2013, Tony began working with computers on his own out of
curiosity about what makes them work. He began working professionally with
computers in 2008 after he learned Linux, an open-source operating system, on his
own and could troubleshoot OS X problems.
Tony completed an associate's degree in information technology with honors at Tyler
Junior College, Tyler, Texas, where he was a member of the National English Honor
Society. He is working now toward the completion of a computer engineering degree at
UNT and learning Japanese for a double major. Tony is described by friends as selfmotivated, a devoted family man and father of three-year-old Jefferson. In his spare
time he maintains a 140-gallon salt aquarium and plans to "aqua-scape" the tank's
rock formation this year in between homework assignments.
In addition to having Tony on the team, the AITS division employs well trained and
knowledgeable IT professionals, who have an effective combination of an academic foundation, technical expertise and experience. The
AITS team delivers information technology services, and infrastructure and consulting to the university's administrative departments. Elizabeth Hinkle-Turner, D.M.A.
Elizabeth, musician, composer, author and scholar, was invited to deliver the keynote
address at the ‘New Expressions: Women in Music Technology’ symposium at the
University of California, Irvine, Feb. 5, 2016. Her speech was delivered to participants
attending the event hosted by UCI's Claire Trevor School of the Arts Music Department.
As the author of "Women Composers and Music Technology in the United States,"
Elizabeth discussed several pieces of music and achievements of women as composers
of experimental and avant-garde music. Her book, a 308-page chronicle of the
considerable contributions made by American-born or -educated women to
electroacoustic music from the 1930s to present day, is considered to be the most
definitive attempt to date.
Elizabeth, who received her doctoral degree in music composition
from the University of Illinois at Urbana-Champaign, served as
acting director of the electronic and computer music studios at
Florida International University and the Experimental Music
Studios at the University of Iowa. She has taught 20th-century
music and multimedia applications in music theory at UNT and
works now as the director over instructional computer services
in UNT's University Information Technology Department.
When she is not overseeing the Sage Hall Testing Center, data
management services, or computer classroom support at UNT, Elizabeth teaches martial arts in the local area
and sponsors the UNT Mixed Martial Arts Club.
http://it.unt.edu/benchmarks/issues/2016/02/uit-hotspot-–-people-zone[4/22/16, 2:34:26 PM]
Brian Kucharski, Jacob King
As one of UNT's Web developers, Brian, left, designs and creates websites in the University Relations,
Communications and Marketing Department. He and his colleague, Jacob King, also a Web developer, often
spend 90 minutes each week providing hands-on support to department-level Web developers. Brian graduated with a Bachelor of Science in computer science from UNT and worked in industry as a
software developer for eight years before returning to his alma mater as an employee. Brian's family moved
to Krum, Texas in 1986, and he has lived in the area for the past 30 years.
"I am a board game FREAK. We’ve had the same game group going for 11 years now," Brian said. He also has
two tiny dachshunds who keep him busy, he said. Brian recommends that struggling Drupal users should feel free to turn to Central Web Services and the Web Development Center for
assistance. These two offices have creative and savvy developers available to answer questions every Wednesday between 10:30 a.m.
and noon in the Business Leadership Building, Conference Room 115. Staff and faculty responsible for departmental websites, who
often are not proficient in all the intracacies of Drupal capabilities, can attend office hours in the BLB, or log in to the WebAdmin
Dashboard to request assistance with maintenance, administrative work or installation of new Drupal modules.
While each URCM Web developer has Drupal skills, Jacob is a wizard with Drupal 6, but when you are ready to
move your website from Drupal 6 to 7, every member of the Central Web Services team is able to assist.
Brian and Jacob are responsible for the look of the UNT site and responsible for the site’s technical aspects,
such as its performance and capacity, which are measures of a website’s speed and how much traffic the site
can handle. In addition, Brian and Jacob have the following duties.
Design and development of UNT websites to meet institutional goals
Use of modern best practices for design and functionality to ensure that UNT websites are usable by and
accessible to the widest possible audience
Implementation of the UNT brand on the Web
Development of custom functionality using UNT's Drupal content management system Creation of custom graphics for URCM digital projects
Design and building emails to support student recruitment and university-wide initiatives
Work with URCM and departmental teams to update, troubleshoot and improve existing UNT websites
Provide expertise and training to URCM team members, UNT departments and campus Web developers Editor's Note: Please note that information in each edition of Benchmarks Online is likely to change or degrade over time, especially links to various websites. For current information on a specific
Contact Us:
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Benchmarks Online - University Information Technology

Transcription

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