Sustain - Glow-worm
Transcription
Sustain - Glow-worm
The energy you need Sustain The new boiler for social housing Glow-worm Nottingham Road Belper Derbyshire DE56 1JT Department Telephone Email Head Office 01773 824 639 [email protected] Literature 01773 596 105 [email protected] 0330 100 7678 0330 100 7681 [email protected] 0330 100 7679 0330 100 7677 [email protected] Training 01773 596 156 [email protected] Spare Parts 01773 596 090 [email protected] Service Department Boilers Renewables/New Technology [email protected] Installer Technical Support Boilers Renewables/New Technology [email protected] www.glow-worm.co.uk for A4 for A5 & 1/3 A4 leaflets GW SUS 09/15 Sustain - long term reliability and Combi Regular heat only System low cost ownership... Sustain - making installation & maintenance easier Sustain is a compact cupboard fit boiler and comes with a rear flue option which offers a wider choice of install locations. The boiler is small and light making installation easy and is designed using standard DIN layout to make boiler swaps quick, low cost and simple. Maintenance costs will be kept low because Sustain is accessible, easy to work on and only requires a water flush which avoids the need for specialist cleaning tools and chemicals. Should any fault appear, the familiar on board diagnostics used on Glow-worm boilers for over 10 years will make it simple for installers to check and resolve issues. Maintenance is simple with Sustain. The boiler uses a new high performance aluminium heat exchanger which is proven and reliable based on over 1 million installations of Flexicom. The automotive grade aluminium is a high quality design with wide waterways making it perfect for retrofit and replacement systems. Introducing Sustain from Glow-worm The Sustain range is Glow-worm’s new ErP ‘A’ rated boiler developed specifically for the social housing market. long term warranties will cover any costs. Sustain is supported by the UK’s largest manufacturer engineer network of over 230 Glow-worm staff. Sustain meets social housing sector needs by bringing high levels of reliability supported by long term warranties to provide a predictable cost of ownership and a long life solution for heating tenant’s properties. Contractors will find Sustain easy to work on therefore keeping maintenance costs low and should any problems occur, then the choice of Designed using automotive grade aluminium, the Sustain heat exchanger is a high quality, high efficiency product that makes the boiler not only light to install but also easy to maintain. Sustain is designed with long life components, is simple and easy to work on and is perfect for reducing maintenance costs on social housing properties. ...the perfect boiler for Social Housing 03 Sustain - designed to meet the needs of contract installers, landlords & tenants A wide choice of tenant controls to keep bills low Compact, efficient & reliable boiler range Designed using automotive grade aluminium the Sustain heat exchanger delivers reliable performance, offering high quality and high efficiency. Sustain is compact with a rear flue for a cupboard fit and it is designed to last longer reducing ownership and maintenance costs. Sustain comes with a bright LCD on board display making it easy to view in any location for tenant, installer and service engineer. Sustain is compatible with the full range of Glow-worm controls from a simple manual timer to the wired or wireless Climapro range of programmers. Whatever your tenant requirement Glow-worm has a control to suit, ensuring heating and hot water is always available and so that Sustain operates in the most efficient way possible to reduce tenant energy bills. Online tools for social housing installation firms Long life design with easy maintenance The patented 4 sided cooling reduces the stress on the heat exchanger which means longer term reliability for your tenants. It’s simple water flush system clean makes Sustain easy to maintain. Modern design and great display clubenergy Sustain has a modern, high impact design which will suit your tenant’s homes and comes with a bright easy to read LCD display, a smart, timeless case design and super quiet running. Alliance Sustain comes with a suite of online and smart phone App tools to make installation and paperwork easy. Club Energy Alliance is built upon the award winning Club Energy platform and helps installers cut out paperwork and speed up requests for contract support payment to improve cash flow. A wide range of options to suit any tenant home Installers can use the Plumbing Toolbox App to scan the Sustain barcode, register the installation and complete Gas Safe and Benchmark with a few clicks. All of this installation data is then held online in Club Energy Alliance and allows the contractor HQ to electronically submit to Glow-worm in order to process contract support payments and register product guarantees. The online solution reduces paperwork, eliminates errors and speeds up the registration and payment process. Sustain has a wide range of outputs and covers Combi, System and Regular options along with a choice of rear or top flues so you can install virtually anywhere including inside a kitchen cupboard. Sustain will suit the heating demands of most house types and system requirements. Great choice of easy to use heating controls for lower bills A final benefit is that the contractor has an online record of every social housing installation along with best practice documentation, such as Benchmark which can be offered to the social housing landlord. ErP Compliance - an online energy labelling tool The Sustain boiler range meets ErP legislation being an ‘A’ rated product and comes with the energy label in the box. Where installation of a Sustain is combined with a control, then installers will need to create a system energy label. Glow-worm make this easy by offering an online energy labelling tool where installers will be able to create a system label quickly and then save the label as a template for future use. The online labelling tool will be included within Club Energy Alliance to ensure all information is held in one place making life simple. 04 Sustain comes with a great choice of simple to install controls from basic wall mounted thermostats to wireless controls with weather compensation to improve heating efficiency even further and keep tenants energy bills low. 15 YYear ear w arra ar ant ntyy** warranty Industry leading choice of warranties For extra peace of mind Sustain is offered with an industry leading choice of warranty from 2 years to 15 years keeping the cost of ownership predictable and low. No matter which warranty a social housing landlord requires it’s backed by the extensive Glow-worm service and spares operation. Club Energy Alliance makes installation simple and improves cash flow The online and App based solution makes Sustain even easier to install allowing contractors to complete the product registration, warranty, Gas Safe and Benchmark electronically - saving time, reducing errors and cutting out paper usage. 05 Glow-worm Sustain combi Sustain combi boiler Accessories Sustain has a great choice of intelligent controls The Sustain combi boiler comes with a great range of outputs, and accessories to deliver the most efficient attractive modern design, bright easy to use interface and a heating system for your tenants. choice of tenant controls. Sustain is a light and compact boiler with a choice of rear or top flue making it easy to install in any situation. Using a DIN pipe layout makes boiler swaps quick and the aluminium heat Climapro2 RF Wireless programmable room thermostat exchanger has large waterways making it perfect for social housing refurbishment. Sustain just requires simple water flush cleaning for the heat exchanger which means lower maintenance costs and no Product Features & Benefits special cleaning tools or chemicals. The patented 4 sided • Wide product range longer term reliability and lower costs of ownership. Sustain is supported by a choice of warranties and UK wide spare parts Caters for every heat output demand and system requirement High performance range with lower costs of maintenance and longer life reducing cost of ownership • High efficiency ErP modulating Grundfos pump More efficient running with reduced power consumption keeping tenants bills down availability. 2 YYear ear warra rant ntyy warranty** New high efficiency boiler range with ‘A’ rated label to meet ErP legislation, comes with online labelling tool for installers ErP ‘A’ rated Consistency with today’s flue offering and easy for installer Direct rear flue 06 700mm x 390mm x 280mm 700mm x 390mm x 280mm 700mm x 390mm x 280mm Horizontal 10m 10m 10m Vertical 10m 10m 10m SEDBUK 2009 annual efficiency (%) 89.3 89.3 89.3 ErP Rating (Heating/DHW) A/A A/A A/A Rear Flue Yes Yes Yes Article Number Online system to register warranties, Gas Safe and Benchmark reducing paperwork •Long term warranties 35kW Optiflue Passive Flue Gas Heat Recovery Device Built in the UK •Club Energy Alliance – online and App 30kW 60/100 Flue Length Wide range of controls from simple manual timer to Climapro2 RF wireless thermostat programmer • Compatible with current Glow-worm flues Casing dimensions (h w d) 25kW DHW flow rate (l/min, 35C rise) 10.4 l/min 12.5 l/min 14.4 l/min Excellent clarity of boiler display wherever it is installed making it easy to change and confirm settings • Compatible with all Glow-worm controls Easy to use digital heating thermostat Sustain combi boilers • Modern bright LCD display Climastat 2 year warranty. Option to increase to 5, 7, 10 and 15 years. • ErP ‘A’ rated Programmable room thermostat cooling reduces the stress on the heat exchanger which means • Low maintenance aluminium heat exchanger Climapro1 0010015885 0010015886 0010015887 Ultra quiet operation Choice of warranties supported by 230 Service Engineers offering a lower cost of ownership 07 Technical specifications Sustain combi boilers Fan Sustain combi boilers Expansion Vessel 25kW 30kW 35kW 700 x 390 x 280 700 x 390 x 280 700 x 390 x 280 32 33 33 5.1/18.3 6.1/18.3 7.2/18.3 25 30 35 DHW flow rate (l/min, 35°C rise) 10.4 12.5 14.4 Minimum operating pressure (bar) 0.35 0.35 0.35 Min pressure for max flow SEDBUK 2009 annual efficiency (%) 1.0 89.3 1.0 89.3 1.0 89.3 A A A A A A Yes Yes Yes Casing dimensions (h w d) (mm) Weight (lift) (kg) Performance Gas Valve CH output (kW) Min/Max Heat Exchanger Air Inlet Silencer DHW output (kW) ErP Rating Heating ErP Rating DHW Flow Pipe NOx class 5 (natural gas) Construction Gas Pipe Heat exchanger material Burner type Return Pipe Fully modulating Aluminium Aluminium Aluminium Downward firing Downward firing Downward firing Yes Yes Yes Stainless Stainless Stainless Yes Yes Yes Suitable for sealed systems Yes Yes Yes Filling loop No No No Inbuilt system bypass Yes Yes Yes Inbuilt condensate trap/siphon Yes Yes Yes Plate Heat Exchanger Inbuilt frost protection Zero compartment ventilation Yes Yes Yes Yes Yes Yes Diverter Valve Grundfos Grundfos Grundfos Clearances DHW plate heat exchanger Integrated hydrobloc Installation Grundfos Pump Pump Condensate Trap Top (mm) 150 150 150 Side (mm) 0/5* 0/5* 0/5* Bottom (mm) Front (mm) Pressure Relief Valve 150 150 600** 600** User Interface Diagnostics Boiler dimensions C 150 600** Advanced/Intuitive Advanced/Intuitive Advanced/Intuitive User adjustable CH temp control Yes Yes Yes User adjustable DHW temp control Yes Yes Yes Warm Start Yes Yes Yes Accessories Height (A) Width (B) Depth (C) 700mm 390mm 280mm Optional spacing frame Yes Yes Yes Plug in mechanical timer Aesthetic pipe cover Optional Yes Optional Yes Optional Yes Yes Yes Yes Max horizontal 60/100 10m 10m 10m Max vertical 60/100 10m 10m 10m Max horizontal 80/125 25m 25m 25m Max vertical 80/125 Optional plume management kit 60/100 25m Yes 25m Yes 25m Yes Direct rear flue Yes Yes Yes Optiflue compatible (PFGHRD) Flues A * See manual for clearance if side panels to be removed to assist future service and maintenance ** 5mm if removable panel/door B 08 For access to Glow-worm’s system design services or for more detailed technical information please call 0330 100 7679 or visit www.glow-worm.co.uk/sustain 09 Glow-worm Sustain system Sustain system boiler Accessories Sustain has a great choice of intelligent controls The Sustain system boiler comes with a great range of outputs, and accessories to deliver the most efficient attractive modern design, bright easy to use interface and a heating system for your tenants. choice of controls. The Sustain sealed system boiler range is suitable for tenant properties with high hot water demands and can be installed with Glow-worm’s range of cylinders for Climapro2 RF Wireless programmable room thermostat hot water storage. Sustain is a light and compact boiler with a choice of rear or top flue making it easy to install in any situation. Using a DIN pipe layout makes boiler swaps quick and the aluminium heat exchanger has large waterways making it perfect for social housing refurbishment. Product Features & Benefits Programmable room thermostat Sustain just requires simple water flush cleaning for the heat • Wide product range exchanger which means lower maintenance costs and no special cleaning tools. The patented 4 sided cooling reduces Caters for every heat output demand and system requirement • Low maintenance aluminium heat exchanger the stress on the heat exchanger which means longer term reliability and lower costs of ownership. Sustain is supported High performance range with lower costs of maintenance and longer life reducing cost of ownership • High efficiency ErP modulating Grundfos pump More efficient running with reduced power consumption keeping tenants bills down 2 YYear ear w arra rant ntyy** warranty 2 year warranty. Option to increase to 5, 7, 10 and 15 years. New high efficiency boiler range with ‘A’ rated label to meet ErP legislation, comes with online labelling tool for installers ErP ‘A’ rated • Modern bright LCD display Direct rear flue Wide range of controls from simple manual timer to Climapro2 RF wireless thermostat programmer • Compatible with current Glow-worm flues Consistency with today’s flue offering and easy for installer Built in the UK •Club Energy Alliance – online and App 10 15kW 18kW 700mm x 390mm x 280mm 700mm x 390mm x 280mm 700mm x 390mm x 280mm Horizontal 10m 10m 10m Vertical 10m 10m 10m 89.4 89.4 89.4 ErP Rating A A A Rear Flue Yes Yes Yes Casing Dimensions (h w d) Easy to use digital heating thermostat Hydracyl Full range of cylinders available SEDBUK 2009 Annual Efficiency (%) Article Number 0010015888 0010015889 0010015890 Online system to register warranties, Gas Safe and Benchmark reducing paperwork •Long term warranties 12kW Climastat 60/100 Flue Length Excellent clarity of boiler display wherever it is installed making it easy to change and confirm settings • Compatible with all Glow-worm controls by a choice of warranties and UK wide spare parts availability. Sustain system boilers • ErP ‘A’ rated Climapro1 Ultra quiet operation Choice of warranties supported by 230 Service Engineers offering a lower cost of ownership 11 Technical specifications Sustain system boilers Fan Sustain system boilers Expansion Vessel 12kW 15kW 18kW 700 x 390 x 280 700 x 390 x 280 700 x 390 x 280 31 31 31 4.5/12.3 4.5/15.2 5.0/18.3 12 15 18 Minimum operating pressure (bar) SEDBUK 2009 annual efficiency (%) 0.35 89.4 0.35 89.4 0.35 89.4 ErP Rating NOx class 5 (natural gas) A Yes A Yes A Yes Casing dimensions (h w d) (mm) Weight (lift) (kg) Performance Gas Valve CH output (kW) Min/Max Heat Exchanger Air Inlet Silencer DHW output (kW) Construction Heat exchanger material Flow Pipe Burner type Fully modulating Gas Pipe Aluminium Aluminium Aluminium Downward firing Downward firing Downward firing Yes Yes Yes Installation Return Pipe Grundfos Pump Suitable for sealed systems Yes Yes Yes Filling loop N/A N/A N/A Inbuilt system bypass Yes Yes Yes Inbuilt condensate trap/siphon Yes Yes Yes Inbuilt frost protection Zero compartment ventilation Yes Yes Yes Yes Yes Yes Grundfos Grundfos Grundfos Pump Clearances Plate Heat Exchanger Top (mm) 150 150 150 Side (mm) 0/5* 0/5* 0/5* Bottom (mm) Front (mm) Diverter Valve 150 150 150 600** 600** 600** Advanced/Intuitive Advanced/intuitive Advanced/intuitive Yes Yes Yes User Interface Condensate Trap Diagnostics User adjustable CH temp control Accessories Pressure Relief Valve Optional spacing frame Yes Yes Yes Plug in mechanical timer Aesthetic pipe cover Optional Yes Optional Yes Optional Yes Max horizontal 60/100 10m 10m 10m Max vertical 60/100 10m 10m 10m Max horizontal 80/125 25m 25m 25m Max vertical 80/125 Optional plume management kit 60/100 25m Yes 25m Yes 25m Yes Direct rear flue Yes Yes Yes Flues Boiler dimensions C Height (A) Width (B) Depth (C) 700mm 390mm 280mm * See manual for clearance if side panels to be removed to assist future service and maintenance ** 5mm if removable panel/door A B 12 For access to Glow-worm’s system design services or for more detailed technical information please call 0330 100 7679 or visit www.glow-worm.co.uk/sustain 13 Glow-worm Sustain regular Sustain regular boiler Accessories Sustain has a great choice of intelligent controls The Sustain regular (for open vent systems) boiler comes with and accessories to deliver the most efficient a great range of outputs, attractive modern design, bright easy heating system for your tenants. to use interface and a choice of tenant controls. The Sustain regular boiler range is suitable for tenant properties with high hot water demands and can be installed with Glow-worm’s range of cylinders for hot water storage. Sustain is a light and compact boiler with a choice of rear or Climapro2 RF Wireless programmable room thermostat top flue making it easy to install in any situation. Using a DIN pipe layout makes boiler swaps quick and the aluminium heat exchanger has large waterways making it perfect for social housing refurbishment. Product Features & Benefits Programmable room thermostat Sustain just requires simple water flush cleaning for the heat • Wide product range exchanger which means lower maintenance costs and no special cleaning tools. The patented 4 sided cooling reduces Energy caters for every heat output demand and every system requirement • Rear flue option Rear and top flue flexibility means that Energy will fit most install situations • High quality automotive grade aluminium heat exchanger the stress on the heat exchanger which means longer term 2 YYear ear warra rant ntyy warranty** reliability and lower costs of ownership. Sustain is supported 2 year warranty. Option to increase to 5, 7, 10 and 15 years. Designed to last longer, easy to maintain, super quiet and reduces customers’ energy bills • Compact size will fit in kitchen cupboards Small footprint boiler range that offers the choice to install in more locations including a cupboard New high efficiency boiler range with ‘A’ rated label to meet ErP legislation, comes with online labelling tool for installers • Modern bright LCD display ErP ‘A’ rated Wide range of controls from simple manual timer to Climapro2 RF wireless thermostat programmer 12kW 15kW 18kW 600mm x 375mm x 280mm 600mm x 375mm x 280mm 600mm x 375mm x 280mm Horizontal 10m 10m 10m Vertical 10m 10m 10m 89.4 89.4 89.4 ErP Rating A A A Rear Flue Yes Yes Yes Casing Dimensions (h w d) Climastat Easy to use digital heating thermostat Hydracyl Full range of cylinders available 60/100 Flue Length Direct rear flue Excellent clarity of boiler information wherever it is installed making it easy to change and confirm settings • Compatible with all Glow-worm controls by a choice of warranties and UK wide spare parts availability. Sustain regular boilers • ErP ‘A’ rated Climapro1 Built in the UK SEDBUK 2009 Annual Efficiency (%) Article Number 0010015891 0010015892 0010015893 •Club Energy Alliance – online and App Online system to register warranties, Gas Safe and Benchmark reducing paperwork Ultra quiet operation •Long term warranties 14 Choice of warranties supported by 230 Service Engineers offering a lower cost of ownership 15 Technical specifications Sustain regular boilers Sustain regular boilers Flow Pipe 12kW 15kW 18kW 600 x 375 x 280 600 x 375 x 280 600 x 375 x 280 22 22 22 4.5/12.3 4.5/15.2 5.0/18.3 12 15 18 Minimum operating pressure (bar) SEDBUK 2009 annual efficiency (%) 0.35 89.4 0.35 89.4 0.35 89.4 ErP Rating NOx class 5 (natural gas) A Yes A Yes A Yes Casing dimensions (h w d) (mm) Return Pipe Weight (lift) (kg) Performance CH output (kW) Min/Max Fan DHW output (kW) Gas Valve Construction Heat exchanger material Aluminium Aluminium Aluminium Downward firing Downward firing Downward firing Yes Yes Yes Inbuilt condensate trap/siphon Yes Yes Yes Inbuilt frost protection Zero compartment ventilation Yes Yes Yes Yes Yes Yes Burner type Air Inlet Silencer Heat Exchanger Fully modulating Installation Clearances Gas Pipe Top (mm) 150 150 150 Side (mm) 0/5* 0/5* 0/5* Bottom (mm) 150 150 150 600** 600** 600** Advanced/Intuitive Yes Advanced/intuitive Yes Advanced/intuitive Yes Max horizontal 60/100 10m 10m 10m Max vertical 60/100 10m 10m 10m Max horizontal 80/125 25m 25m 25m Max vertical 80/125 Optional plume management kit 60/100 25m Yes 25m Yes 25m Yes Direct rear flue Yes Yes Yes Front (mm) User Interface Condensate Trap Diagnostics User adjustable CH temp control Flues Boiler dimensions C * See manual for clearance if side panels to be removed to assist future service and maintenance ** 5mm if removable panel/door Height (A) Width (B) Depth (C) 600mm 375mm 280mm A B 16 For access to Glow-worm’s system design services or for more detailed technical information please call 0330 100 7679 or visit www.glow-worm.co.uk/sustain 17 Choice of easy to use controls clubenergy All Glow-worm controls are exclusive to the Glow-worm boiler range. They are easy to install and are designed to provide your customer with the ultimate in efficiency, convenience and comfort. Developed to make installation of Glow-worm products easier for the installer and their contractor HQ admin team, Club Energy Alliance is an online and App based solution which reduces paperwork. Traditional Plug-in Timer & Thermostat Pack • Timer plugs straight into the boiler fascia • Wall mounted Climastat connects using simple low voltage eBus • Can use existing cables if replacing another thermostat • Traditional interface for customers to set heating programmes • eBus connected Climastat means the boiler will modulate to manage heating in the most efficient way possible Alliance Plug in Timer Room Thermostat Programmable Room Thermostat Wireless controls Load Compensation Weather Compensation Achieves +3% on ErP Efficiency P P P P Installers can simply scan the product barcode, register the install, Gas Safe and Benchmark all using the Plumbing Toolbox App. This data is then reviewed by the contractor HQ Admin team before submitting the installation data, the warranties and the contract support claim electronically to the Glow-worm team. Online ErP Labeling Tool Climapro1 Wired or Wireless Programmable Thermostat Pack • User friendly design with bright backlight • Clear straightforward menus to set heating & hot water programmes • eBus connected Climapro1 means the boiler will modulate to manage heating in the most efficient way possible • Weather compensation using a simple wireless outdoor sensor Plug in Timer Room Thermostat Programmable Room Thermostat Wireless controls Load Compensation Weather Compensation* Achieves +3% on ErP Efficiency** P P P Climapro2 RF Wireless Programmable Thermostat Pack Plug in Timer • User friendly design with bright backlight Room Thermostat • Clear straightforward menus to set heating & hot water programmes Programmable Room Thermostat • Weather compensation using a simple wireless outdoor sensor 18 Industry leading training Further develop your knowledge and practical skills relating to the installation, fault finding and servicing of Glow-worm’s Home boiler range, alongside understanding how Glow-worm can support you and your business. • Wall bracket for base location and secure storage • eBus connected Climapro2 RF means the boiler will modulate to manage heating in the most efficient way possible If you are looking to create a label for a heating system Glow-worm’s Online ErP Labeling Calculator is an easy to use tool that has been developed to make it even easier to comply with regulation. Glow-worm deliver courses designed with you in mind. • Wireless thermostat, works anywhere in the home • Annual service reminder and auto daylight saving time All Glow-worm boilers are compliant with the European regulation, Energy Related Products (ErP), and a product label will be supplied with the boiler. Home is supported by a UK wide service team who offer installers technical help and after sales service. A team of 230 engineers across the UK who carry over 1,500 spare parts in their vans ensure that we continue to meet a 97% first time fix rate. P *When an outdoor sensor is included **+4% uplift in ErP when an outdoor sensor is included. • RF receiver slots into the boiler, simple wireless setup, no electrician required Club Energy Alliance offers a more efficient, accurate and quicker process to manage Homeinstallations, which speeds up the registration and contract support claiming process to improve both contractor and developer cashflow. Nationwide after sales service • Secure wall mounted thermostat is wired using simple low voltage eBus • Annual service reminder and auto daylight saving time New build contractors will have their own online database of every new Home installation and all associated documentation which can be shared with developer for use in the welcome packs for new homeowners. Wireless controls Load Compensation Weather Compensation* Achieves +3% on ErP Efficiency** P P P P P *When an outdoor sensor is included **+4% uplift in ErP when an outdoor sensor is included. • Maximum practical, hands-on training delivered by fully qualified trainers • 7 state of the art Centres of Excellence located around the UK •Industry leading training delivered in a relaxed and informal environment •Keep up to date with new technologies and industry regulations To book onto training please call 01773 596 156 or email [email protected] Glasgow Elland Belper Cambridge Bristol Maidstone Farnborough 19