Volume 22, Issue No. 46 - November 11, 2013
Transcription
Volume 22, Issue No. 46 - November 11, 2013
P r i n t A Weekly Publication of the People of Queen’s November 11, 2013 Volume 22 – Number 46 Volunteers Go West Volunteer Services Invites Queen’s Staff to Get Word Out to ‘Ohana The word is, that as soon as Beverly Parker, Manager of Volunteer Services, gets the keys, Queen’s volunteers will head to The Queen’s Medical Center – West O‘ahu. That day is coming soon, as many areas at the new hospital are getting their Sheetrock and paint. Discussions on the arrival of both major and minor equipment are also taking place. So Bev is getting the word out now to employees that the recruiting has begun and they are encouraged to tell friends and family who may be interested in joining the Volunteer Services ‘ohana at QMC – West O‘ahu. Positions are currently available in the following areas: Distribution, Emergency Department, Fleetwing, Food and Nutrition Services, Gift Shop, Imaging, Information Desk, nursing units, office support (including the Volunteer office), Admissions, and Pharmacy. Positions in other areas will be Above: (l –r) Queen’s volunteers Judy Nagase, Becky Shimabukuro, Joshua Patrieio, Jomar Natividad, Chantelle Bautista, Dale Fujimoto, and Len Kylie. The volunteers who are holding the fliers plan to transfer to QMC – West. available as QMC – West O‘ahu develops. All who are interested in becoming a volunteer at QMC – West O‘ahu or on the main campus should visit www.queens.org and click on the “Be a Volunteer” banner at the bottom of the homepage for information on how to apply. The number for Volunteer Services is 691-4397. QMC – West O‘ahu’s Two New Directors QMC Top Performer on Key Quality Measures by Cedric Yamanaka, Director of Corporate Communications Julie Hussey, RN, has been named Director of Emergency Services at The Queen’s Medical Center – West O‘ahu. She will be responsible for ensuring an efficient and collaborative ED and upholding a safe and high-quality patient care environment. Julie is a trained Emergency Room nurse who worked at Queen’s for many years before relocating to Indiana where she worked in the Terre Haute Regional Hospital’s Cardiopulmonary Rehab Department. Julie holds a Bachelor of Arts degree in Journalism with a minor is Business, and a Bachelor of Science in Nursing from Indiana University. Drive for COPD Drive for COPD: Exercise, Empowerment & More, the seventh annual COPD (Chronic Obstructive Pulmonary Disease) Education Day, was held at the Queen’s Conference Center recently. Sponsored by the Hawai‘i COPD Coalition, the event offered exhibits, demonstrations, and speakers to educate the public, patients, and their families about this pervasive condition. COPD is an umbrella term for lung obstruction, which includes chronic asthma, chronic bronchitis and emphysema. In Hawai‘i alone, there are over Above: (l-r) Sarah Monje, RRT, Taciana Suzuki, RRT, and Pua Kahaulelio, RRT, share their expertise at the QMC Respiratory Therapy & Pulmonary Function Department’s booth at the COPD Education Awareness Day event. 2 Julie Hussey, RN Jenny Papacek, RN Jenny A. Papacek, RN, has been named Director of Surgical Services for QMC – West O‘ahu. She will be responsible for directing Surgical Services, which includes Pre & Post Operative, OR, PostAnesthesia Care Unit, Endoscopy, and Central Processing. Jenny has extensive experience in perioperative and same day surgery. She most recently served as the Director of Perioperative Services at Banner Good Samaritan Medical Center, a part of Banner Health, in Phoenix, Arizona. She previously held a variety of positions with Dignity Health (formerly Catholic Healthcare West), the fifth largest health system in the nation. Born and raised in London, England, Jenny earned her Bachelor of Science in Nursing from the University of Wisconsin, Madison, and her Master in Nursing Leadership from Grand Canyon University in Phoenix, Arizona. She is also a Certified Perioperative Nurse. 46,000 cases, with an equal or greater number suspected to remain undiagnosed. In 2008, over $55.9 million was spent on COPD emergency room and hospital charges statewide. COPD has risen to being the third leading cause of death in the United States and the second leading cause of disability. “The more you learn about COPD, the better you can feel,” says Chelsea Pang APRN-Rx, Queen’s Native Hawaiian Medicine Educator. “We are really striving to promote awareness of the disease and to help those who have it manage their symptoms and live longer.” Chelsea took part in the QMC Respiratory Care Services and Pulmonary Lab booth, which promoted a new COPD brochure specifically aimed at Hawai‘i’s patient population. “Not just Native Hawaiians,” Chelsea clarified, “but all of us who live in Hawai‘i. It’s QMC has been named Top Performer on Key Quality Measures® by The Joint Commission (TJC). Queen’s was recognized by TJC for exemplary performance in using evidence-based clinical processes that are shown to improve care for certain conditions. The clinical processes focus on care for heart attack, pneumonia, surgery, children’s asthma, stroke, venous thromboembolism, and inpatient psychiatric services. New this year is a category for immunization for pneumonia and influenza. Queen’s is one of 1,099 hospitals in the U.S. earning the distinction for attaining and sustaining excellence in accountability measure performance, which included its achievements on the measure sets for heart attack, heart failure, pneumonia, and surgical care. The ratings are based on accountability measure data reported during 2012. Hospitals named as Top Performers must: 1) achieve cumulative performance of 95% or above across all reported accountability measures; 2) achieve 95% or above on each and every reported accountability measure where there are at least 30 denominator cases; and 3) have at least one core measure (Continued on page 3.) written with more local terminology to be more appealing.” Queen’s also has a COPD support group which meets on the third Wednesday of each month in the Kamehameha Lounge from 6:00 to 7:30 pm. Everyone is welcome—patients, their families, and caregivers. The keynote speaker at the COPD awareness event was Julie Chang, MD. Exercise, caregiving, self advocacy, and taking control were also addressed by guest speakers/demonstrators Lucille Chun, Luk Tung Kuen and Tai Chi instructor; Mary Kim, MSPH, PsyD; Charlene Bell, PsyD, Clinical Psychologist; and Valerie Chang JD, COPD advocate. For more information/support about COPD, contact your primary care physician or Valerie Chang at the Hawai‘i COPD Coalition, 699-9839. Diabetes Ed Teams Scores With Patients Averaging 97% positive patient satisfaction is no small feat, but you can be sure the Queen’s Diabetes Education Center staff are working to please the other 3%. It’s just what patient-focused folks do. In addition, nearly 100% of all patients who filled out the survey said they would recommend the program to others who are managing their diabetes. After creating a customized patient satisfaction survey similar to the Press Ganey and surveying patients for a year, the results showed not only how well the Diabetes Education Center provided diabetes self-management education, but how they treated patients. The survey queried patients on the ease of making appointments and checking in, the condition of the facility, the professionalism and knowledge of the staff, and whether their needs and safety were addressed. The Diabetes Education Center staff provides diabetes and self management education through one-on-one appoint- Key Quality Measures (Continued from page 2.) set that has a composite rate of 95% or above, and within that measure set, all applicable individual accountability measures have a performance rate of 95% or above. A 95% score means that a hospital provided an evidence-based practice 95 times out of 100 opportunities. Each measure represents an evidence-based practice, including giving aspirin at arrival for heart attack patients, giving antibiotics one hour before surgery, or providing a home management care plan for children with asthma. “The Queen’s Medical Center and all the Top Performer hospitals have demonstrated an exceptional commitment to quality improvement and they should be proud of their achievement,” says Mark R. Chassin, MD, FACP, MPP, MPH, president and chief executive officer, TJC. “We understand that what matters most to patients at Queen’s is safe, effective care,” said Art Ushijima, QHS/ QMC President. “Queen’s is proud to receive the distinction of being a TJC Top Performer on Key Quality Measures.” ments and a class series. They also instruct patients on how to test their blood sugar and use those numbers to manage their diet and participate safely in daily living activities and exIn addition to being included in today’s release of The Joint Commission’s “Improving America’s Hospitals” annual report, Queen’s will be recognized on The Joint Commission’s Quality Check website at www.qualitycheck.org. The Top Performer program will be featured in the December issues of The Joint Commission Perspectives and The Source. Above: The Diabetes Education Center staff (front to back): Grace Schonhardt, Jane Kadohiro, Judy Thompson, and Morgan Boyle. ercise. Staff members are all Certified Diabetes Educators and includes: Jane Kadohiro, DrPH, APRN, CDE, FAADE, Grace Schonhardt, APRN-Rx, CDE, and Judy Thompson, MS, RD, CDE. Morgan Boyle is the coordinator of the department, and Ruth Aguda-Valenzulea, Office Coordinator provides friendly first contact with patients, schedules appointments, and assists with insurance questions. Charlie Parsons, APRN-Rx also provided care in the past year. 3 NĀ Makana o Kalikimaka, The Gifts of Christmas, this year’s system-wide holiday celebration, will take place on Friday, December 13. Mark your calendar. Next week: contest details! . . . . . . . . . . . . . . . . . . . Open Enrollment will be held November 25 to December 9, 2013. Plan ahead—you have just two weeks to make benefit choices for 2014. Packets will be delivered via interoffice mail by November 22. The new HR Portal for employee self-service will be available to view and update personal and employment information online. A new open enrollment system, eBenefits, will create more efficiency and accuracy. . . . . . . . . . . . . . . . . . . . Frankly Speaking About Lung Cancer, a free Speaking of Health lecture, will be held on Wednesday, November Sell iPod Touch: 4 th gen, 32GB w/protector, wifi, incl charger & case. $150 obo. Call or text 371-9621. Puppies: UKC purple ribbon, American pitbull terriers, show class quality, grand national champ pedigree. Vry gd temperament. Call 306-1519. Rent Wailupe/Aina Haina: Master suite w/ sep entr, kitchenette, w/d, 1 cvd pkg, 2 blks fr beach. 1 person only, NS, no pets. $1,275, utils incl. Call Matt 225-281-4004. Nr QMC: 3/2/2 cozy dwnstrs, nwly renov, granite counters, new paint, carpet, drapes, BBQ grill, new patio furn, w/d. Small pet OK. $2,500 incl elec, water, yd svc. 225-3456 or [email protected]. 1350 Ala Moana: 2/2/1 apt, sec bldg in convenient loc w/many amenities, clean & bright, new w/d & d/w. NS, pets. $2,500. Call Donna @ 383-8891. 4 13, from 5:30 to 7:30 pm at the Queen’s Conference Center. More people die of lung cancer than of colon, breast, and prostate cancers combined. Join QMC professionals and the American Lung Association and Cancer Support Community in a panel discussion about the fight against lung cancer and the importance of getting support, managing the side effects of lung cancer, and overcoming the challenges of diagnosis. Complimentary copies of Frankly Speaking About Cancer: Lung Cancer will be given out while supplies last. Register by calling the Queen’s Referral Line at 691-7117. . . . . . . . . . . . . . . . . . . . Christian fellowship and prayer is held in the Queen Emma Tower 4th floor Chapel every Tuesday morning from 6:30 to 7:00 am. All are welcome. . . . . . . . . . . . . . . . . . . . Toiletry donations for women in transitional housing or shelters were collected by the Queen’s Referral Line and Volunteer Services and delivered during Domestic Violence Awareness month. A big mahalo to all who contributed. Donations are accepted year round in Harkness 303, 305, and 307. . . . . . . . . . . . . . . . . . . . Roxanne Jaudon, Coordinator of Information Systems, is the winner of the $100 Chevron gas card for her West O‘ahu story submission, Black Snow, as part of the Employee Giving Campaign. Read Roxanne’s story and others on the Giving Campaign link from the Queen’s Intranet homepage. . . . . . . . . . . . . . . . . . . . . Uniforms Hawai‘i will be on campus with a Thanksgiving sale on Thursday and Friday, November 14 and 15, from 7:00 am to 3:00 pm in the Na‘ea Gazebo. Enjoy discounts from 15% to 25% and a giveaway for purchases over $90. . . . . . . . . . . . . . . . . . . . . Bollywood & Beyond, taught by Willow Chang, meets every Tuesday, November 19 to December 19, from 4:30 to 5:30 pm at the Women’s Health Center. Explore the moves and music of Bollywood and the world. The fee for six sessions is $66. Register with the Referral Line by calling 691-7117. . . . . . . . . . . . . . . . . . . . Try Kickboxing Fitness, the original sports specific workout. Instructor Mineyo Shiojo incorporates martial artsbased kickboxing with resistance training and stretching. Bring a mat or towel. The class meets on Thursdays, November 14 to December 26, from 5:30 to 6:30 pm in the Women’s Health Center classroom. The fee for six classes is $66. Register with the Referral Line at 691-7117. . . . . . . . . . . . . . . . . . . . . Yoga Basics meets every Monday November 18 to December 16 from 5:15 to 6:30 pm in the Women’s Health Center classroom. Bring a towel and a mat. Instructor Diane Halford welcomes all; no experience is necessary. The cost is $66 for six classes; register by calling 691-7117. P r i n t Misc Bear Creek Villa: 4/2.5 delux villa in Bend, Oregon. Experience the great outdoors & winter sports. www.vrbo.com/439779 or email [email protected] for a health care employee discount. PSI seminars: Improve work and personal relationships, leadership skills, manage stress, communicate effectively, and more. For more information call 808-561-8655. Placing an ad: Queen’s employees only. Include name, phone and Employee ID number. Mail to Creative Services—Print Connection, fax to 691-4002 or e-mail to [email protected] by Wednesday. The Print Connection reserves the right to edit or refuse any ad. The Print Connection does not make any warranty about the fitness of any product or service listed in Q-Mart. Weekly The Queen’s Print Connection is published by Creative Services. If you have news or wish to opine, call us at 691-7532 or e-mail [email protected]. The news deadline is the Monday prior to publication. QHS/QMC President . . . . Art Ushijima Publisher . . . . . . . . . . . . . . . Roy Cameron Editor/Writer . . . . . . . . . . . .Jason Kimura Assist. Ed./Writer . . . . . . Glee Stormont www.queens.org The Queen’s Medical Center is a 501(c)(3) nonprofit corporation. Please recycle