Essex FC.indd - Care Choices

Transcription

Essex
Care Services Directory 2013
Including care provider listings for Southend-on-Sea and Thurrock
Maldon sail-boat at sunrise
Comprehensive information and advice on
choosing and paying for your care and support
Home support • Care homes • Specialist care • Useful contacts
Publications
in association with
Advice for older people
Gifford House
care home
Caring for our elderly
Gifford House is a luxury care home providing
accommodation for frail older people together
with a specialist unit for older people with
dementia.
We are committed to achieving the highest
standards of care for your loved ones, as we
understand their needs for choice, dignity,
independence and quality of life.
We think of ourselves as a “Second family” for all our
Residents as we share a common interest in providing the
special attention and care that only a family can give.
We are there to share our Residents’ joys and
accomplishments and to offer that extra encouragement
during difficult times. We know the importance of a kind
word, a gentle touch and the warmth of a smile. We match
the love and concern with our skills and compassion.
Gifford House is a home for sixty one older people. It is
set off the main road amid landscaped gardens.
If you would like more information about the services
we provide, would like to arrange a visit to the
home or just want advice
about your individual
circumstances
please contact Susan
Hutchinson, the Home
Director, on 01268
554330 or our head
office on 020 8861
6000 or by email at:
[email protected]
London Road, Bowers Gifford, Basildon, Essex SS13 2EY
Contents
Welcome
An introduction to this Directory and how it can
help you in your search for care.
4
First steps
Where to start looking for support.
6
Is there any help for my carer?
Useful information regarding support for carers.
7
Checklists
Home care agency checklist
Care home checklist
Residential dementia care checklist
12
39
43
Listings
Essex home care providers
Care home & care homes with nursing listings
15
62
Basildon
62
Epping Forest
78
What support is available for me to return home
from hospital?
8
The care and support options available to you at
this time.
Braintree
63
Harlow
80
Brentwood
68
Maldon
81
Castle Point
70
Rochford
82
Chelmsford
71
Tendring
83
Keeping your independence
10
Help and support in maintaining your
independence, including listings of all home care
agencies in the Essex area.
Colchester
72
Uttlesford
91
What other support can I receive in my home? 28
Information on other support available to help you
live at home.
What other forms of housing with care are
available?
31
An explanation of the different housing with care
options available.
What is residential care?
34
Care homes and care homes with nursing
explained with a practical checklist of questions to
ask when finding the right home for you.
Specialist care needs
Care for people with a physical or learning
disability, or mental health issues.
41
What will I have to pay for my care?
46
Answers to some frequently asked questions about
funding your care.
Personalisation
50
Information regarding care seekers, funded by the
local authority.
Essential information
53
Including inspecting care services, safeguarding
adults and the complaints process.
Alternative formats
An introduction from Southend-on-Sea
94
Southend Listings
Home care providers
Care homes
Care homes with nursing
95
95
97
104
An introduction from Thurrock Council
105
Thurrock listings
Home care providers
Care homes
105
105
106
107
Index
108
Advisers and contributors
Age UK Essex - Emma Sangster
Essex Independent Care Association - Julie Ripper
First Stop Advice - John Galvin
First Stop Advice - Philip Spiers
Newton Chinneck Ltd - David Ashworth
South Essex Care & Health Association - Charles Cormack
Essex County Council, Southend-on-Sea Borough Council and Thurrock
Council’s distribution of this publication does not constitute their support or
recommendation of any of the products or services advertised or listed within. All
the listings in this publication are supplied by the Care Quality Commission (CQC)
and neither Essex County Council, Southend-on-Sea Borough Council and Thurrock
Council nor Care Choices can be held responsible for any errors or omissions.
This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud
option for those requiring the information in the spoken word.
Visit www.carechoices.co.uk for further assistance with your search for care
3
Welcome
Welcome to the new Essex Care Choices directory.
Now in its 16th year it combines comprehensive
editorial about all your care options with details
of care services in the county. Needing care and
support from a little assistance around the house
to formal care in a care home can help to maximise
your quality of life. Whether you need assistance
to maintain your independence or nursing care
to help you on a daily basis, care and support is a
positive choice.
Choice and independence
This directory aims to explain how you can get the
support you need to enjoy the best quality of life for
as long as possible by guiding you through the maze
of care options available from the independent and
state sectors. The independent sector is particularly
strong in the county, offering a wide range of
specialist services for both young and old in a variety
of settings.
If you’re not sure of your specific care needs, Essex
County Council’s Adult Social Care Department has a
duty to carry out care assessments, which look at what
sort of help and support you may need. These are
sometimes called a ‘care needs assessment’. Once this
has happened, the Department may also undertake a
financial assessment to define how much you will be
expected to contribute towards any care you receive.
Help with support
Support can mean different things to different
people. For example, you could benefit from some
home care to support you with personal things, like
having a bath, washing or getting dressed, cooking
and eating meals. If care and support to stay at
home is what you would like to consider then the
comprehensive listings starting on page 15 will help
you to find the right provider for you. Alternatively,
you may want to move into accommodation
with care services on-site, information on all the
available care and support options start on page 62.
There is also information on services and support to
help you maintain your independence for as long
as possible.
Care homes
For some, a move into residential care may be the
best alternative. Homes should be able to offer you
security and a sense of belonging, where you are
valued as a person with your own preferences and
rights.
Comprehensive lists of care homes and care
homes with nursing begin on page 62. They
explain what sort of care each home is registered to
provide, along with contact details. They are broken
down into regions and feature all specialist care
providers. A colour-coded key will guide you to the
services provided by each home.
Checklists
Useful checklists to be used when considering
home care, care homes and dementia care services
are also included in this edition. Take them with you
on visits to potential providers as they list important
questions to ask managers and staff to help you get
a fuller picture of the services on offer.
Free advice line
This Directory’s free advice line, in association with
the national charity FirstStop Advice, provides an
independent advice and information service
encompassing care, accommodation, funding and
rights.
One call to the freephone number 0800 38 92 077
4
will enable the service to build a profile of exactly
what type of care you’re looking for. You can
discuss your needs over the phone, request a call
back, face to face or via live chat online at
www.firststopadvice.org.uk.
Helping you to Choose and Pay for Care • 0800 38 92 077
Essex Independent Care Association (EICA)
Essex Independent Care Association
(EICA) is an independent voluntary ‘not
for profit’ organisation which represents
the interests of social care providers from Essex,
Southend and Thurrock. Care provider members
include residential care homes, nursing homes and
home care providers. Provider members provide a
wide range of services working with older people,
those with learning disabilities, children and young
people with disabilities and working age adults.
The Association offers members a range of
services to meet their needs and a mutual support
network. Services include:
• Criminal Records Bureau service for care
providers to enable them to recruit their staff
safely and with confidence.
• Members briefings: regular information sessions
for care providers on a wide range of topics to
support good practice throughout the social care
sector in Essex, Southend and Thurrock.
• A website to keep members abreast of new
developments within the sector, whilst
signposting them to sources of information
which may be helpful to them in running their
organisation.
• Information, advice and guidance on staff
training and development, as well as funding to
help care providers train their staff.
• Support for the My Home Life scheme, which
promotes best practice by creating a positive
culture in care homes based on a relationshipcentered approach. It recognises that
caring communities are created through good
relationships, first with ourselves and then
between work colleagues, residents, family,
friends and the wider community. Training
managers to create such an environment is
essential in establishing such a culture.
Essex Independent Care Association
01702 547144 & 01268 565551
Email: [email protected] • www.eica.org.uk
Office 4, 251-255 Church Road, BENFLEET,
Essex SS7 4QP
South Essex Care and Health Association
Choosing a care home or a care service
for a relative or a friend is not an easy task.
Quite often there is never enough time and
trying to interpret someone else’s wishes is
difficult. Equally getting to grips with the costs of care
and sources of finance can appear to be a minefield.
SECHA members are residential or nursing care
home providers covering most of Essex and domiciliary
care providers who are dedicated to providing the
highest standards of care and value for money.
The Association is active, involved and dedicated.
It provides regular training and development
programmes for staff and is a Criminal Records Bureau
registered umbrella body enabling CRB checks on all
our member’s staff as required. We strive constantly
to keep our members fully up to date with latest care
practices and changes in the law as it affects care
homes. We have found that our members benefit
enormously from the ‘Buddy’ system we operate which
helps members with one to one consultation and
assistance as required with problems encountered.
SECHA administer a bed register of our member
homes. You can find this on our website
www.secha.org.uk. The register is updated daily on
the website and sent to local authorities / PCTs, and
other placement agencies once a week. Alternatively,
contact our administrator who will forward a copy to
you.
Please note that all members are marked within the
listings with SECHA.
For further information please contact:
The Administrator
South Essex Care and Health Association
T: 01268 784501 E: [email protected]
www.secha.org.uk
THE ESSEX BED REGISTER
A service for all those seeking to find a place in a
home in Essex. The register is updated daily on
the website and sent to local authorities / PCT,
and other placement agencies once per week by
the South Essex Care and Health Association for
its members. Copies are available by telephoning
the Administrator on 01268 784501.
Alternatively, see the register on our website
at www.secha.org.uk
5
First steps
For more information on residential care, see page
34
Who can advise me?
This Directory’s free advice line, in association with
the national charity FirstStop Advice, provides
an independent advice and information service
encompassing care, accommodation, funding and
rights. A personalised report can be generated
providing details of all care homes or housing
with care schemes that meet your criteria with
supplementary information about choosing
and funding.
One call to the freephone number 0800 38
92 077 will enable the service to build a profile
of exactly what type of care you’re looking for,
while taking into account your personal needs
and interests. You can discuss your needs over the
phone, request a call back, face to face or via live
chat online at www.firststopadvice.org.uk.
Can I choose my care and support?
Choice and control are at the heart of all decisions
in health and social care and should be central to
your journey. If you are searching for and paying
for your own care (see information on page 46 for
details of whether or not you will have to pay for
your own care), you have complete control over
your choice of care or support provider.
If you are funded by the local authority you may
receive a personal budget to give you choice over
your services (see page 51). You still have a choice
over care provider and a local authority directive on
choice of care home sets out that a local authority
must arrange care for you in your preferred
accommodation as long as:
your assessed needs,
• a place is available in the accommodation,
• the provider is willing and able to provide
you with accommodation in line with the local
authority’s usual contractual terms.
If the cost of the accommodation is higher than the
local authority would usually expect to pay you may
be expected to find a third party top up to cover
the difference in cost.
• it meets your assessed needs,
More information on ‘top ups’ can be found on
page 47 or by contacting this Directory’s free
financial advice line, in association with FirstStop
Advice on 0800 31 02 011 or by visiting its
website www.firststopadvice.org.uk.
• it would not cost the authority more than it
would usually expect to pay for someone with
For more information on home care, see page
10
Do I need an assessment?
The council has a duty to carry out an assessment of
your needs if you would like them to. Essex County
Council also assesses the needs of carers. This may
involve someone speaking to you by telephone or
visiting you, either at home or in hospital, to discuss
your situation, and work out what help would be
appropriate to meet your needs.
Two assessments can be carried out; the first
determines your care needs. The second looks
at your financial circumstances, and defines how
much you will be expected to contribute towards
any care you receive.
Having an assessment can help you to determine
what care you may require and what your specific
needs are. This will help you in your search for care
and support. If you are paying for your own care,
it will give you the information you need to speak
6
with care providers about the services to best
support you. Regardless of your funding status, you
are not obliged to have an assessment and you can
stop at any point and proceed with buying your
services privately.
The services, providers and support in this
Directory will be able to meet any of your needs
assessed or otherwise.
To request an assessment please contact Essex
County Council’s Adult Social Care Department.
Essex County Council
(Adult Social Care)
County Hall, Market Road, Chelmsford CM1 1QH
Tel: 0845 603 7630 • Web: www.essex.gov.uk
For more information on paying for care, see page
46
Is there any help for my carer?
If you are cared for by a loved one, support for them
can make a real difference. Asking for help can be
difficult but there are a number of organisations in
the Essex area who can offer support.
Support could be:
• Aids and adaptations to the home, such as grab
rails, hoists to help with moving the person if
you’re immobile, devices to detect for gas and
shut it off, to detect if you get out of
bed or a chair, fall detectors, alarms if you exit
the property. These electronic devices are called
telecare and more information can be found
on page 28.
• Someone to come and sit with you or take you
out a few hours every now and then, or on a
regular basis, to give your carer some time to
themself.
• Or a short or respite stay in a residential care
home to enable them to take a longer break.
• Support is also available at short notice in cases
of emergencies.
If your carer is able to look after their health and
wellbeing they will be in a better position to care
for you.
There are many different services and support
groups for carers in the Essex area. The Carers
UK website www.carersuk.org has a wealth of
information to help and support you in your caring
role. It also has links to carers organisations in Essex
under its ‘Help & Advice’ tab, ‘Finding help where
you live’.
For more useful contact information, see page
58
Can carers receive any benefits?
Carers are entitled to claim benefits; the main benefit
being the Carer’s Allowance. The current rate is £58.45
a week. It is not means-tested but any earnings may
affect whether a carer is entitled to it. It is also taxable.
To receive Carer’s Allowance your carer must:
• Be 16 or over,
• Not in full-time education,
• Earn £100 a week or less,
• Be a UK resident,
• Look after someone who gets a qualifying
disability benefit,
• Look after that person for at least 35 hours a week.
To claim, they can fill out an online form via the
GOV.UK website www.gov.uk or by contacting
Carers Allowance Unit
Tel: 0845 608 4321
Text phone: 0845 604 5312
Email: [email protected]
Or for all other benefit enquiries
Benefit Enquiry Line
Tel: 0800 822 200
Text phone: 0800 243 355
What are the rights of carers that also work?
If your carer also works, the Work and Families
Act 2006 gives eligible carers the right to ask their
employer for flexible working. Their employer has
to consider the request seriously but can refuse if
they have a good reason. Although there is a right to
appeal.
What is a carer’s assessment?
An informal carer is entitled to a carer’s assessment;
whether or not you receive services. A carer’s
assessment will look at their caring role and how this
impacts on their health and wellbeing; it will also
consider how much caring they can do whilst still
undertaking other activities they need to do such as
work or training, plus any help they may need.
A carer’s assessment is just for your carer in
their caring role and will not impact on any
benefits either of you receive. To request a carer’s
assessment your carer needs to contact Essex
County Council’s Adult Social Care department.
It may be possible for them to fill out a selfassessment form or have a chat with an assessor.
They will then be advised of what help and support
they may be able to receive.
7
What support is available for me to
return home from hospital?
Returning home after a hospital stay can be difficult
and you may need extra help. Your discharge from
hospital should be planned in advance on the
ward by a multi-disciplinary team involving you in
any discussions. There are NHS and local authority
services that can support you.
What is community nursing?
District nurses and other healthcare staff attached
to your doctor’s surgery will complete an
assessment and provide nursing care according to
your needs. This may be either at the surgery or in
your own home, and arrangements will have been
made in hospital before you return home.
Can I have reablement services?
Reablement is designed to help you relearn or
regain the skills you need to live independently.
This is a form of short-term support that might
be appropriate for people who have lost some
of their independence after leaving hospital or
residential care, have physical disabilities, need
support to remain at home or to regain skills to live
independently.
Reablement services are provided specifically to
help you manage tasks on your own. This might
be personal care or food preparation. In traditional
home care, someone would visit and do these
tasks. With reablement, a reablement assistant
will work with you so you can learn (or re-learn)
important tasks and skills needed for everyday life.
Reablement can help you regain independence
or maintain your independence for longer and is
for those who are at significant risk of losing their
safety and independence.
Reablement may be suggested if it is appropriate
for your needs. If it is required on leaving hospital,
those involved in your discharge will help to
arrange it. If you are not in hospital speak to
Essex County Council’s Adult Social Care
department about whether you could receive
support.
It will normally last up to six weeks and will be
free of charge as long as you are making progress.
This progress will be reviewed every week by the
reablement team or your care manager.
What is intermediate care?
Intermediate care is designed to rehabilitate you,
enable you to manage by yourself, support you
through any illness and prevent you from going
into hospital. Intermediate care, provided by the
NHS, is free. It can be provided in your own home
or in a care home and can last from a few days to a
few weeks, but is usually limited to a maximum of
six weeks. Based around a programme of therapy
and treatment, intermediate care is designed to
make you as independent as possible.
What is continuing care?
Continuing care is the name given to the care
needed by an adult who requires help over an
extended period to manage their daily life because
of illness, disability, accident or the effects of
getting older. It is a package of care that involves
services and funding from both the NHS and Adult
Social Care. There will be no charge for the NHS part
of the continuing care but the local authority may
charge for the services it provides.
Continuing NHS healthcare is provided solely by
8
the NHS if you have on-going healthcare needs.
This is free of charge, wherever it is delivered and
can be provided in any setting. In your own home,
the NHS funds all care required to meet your
assessed needs. In a care home, the NHS makes a
contract with the home and pays the full fees for
your accommodation as well as all your care.
If your needs change, regular reviews will
be carried out and your care and/or funding
arrangements will change to meet them.
What does an occupational therapist do?
Occupational therapists can help you lead a more
independent life, using a variety of methods,
including the use of aids and equipment. They can
assess your home for hazards and point out things
that might contribute to falls.
Visiting you at home, an occupational therapist
will be able suggest adaptations that will improve
your mobility. Handrails upstairs may be useful or a
ramp up to your front door could help if you are in a
wheelchair?
Major alterations such as fitting a downstairs
bathroom or widening doorways can be paid for
with a Disabled Facilities Grant (DFG). Eligibility will
depend on an assessment by the local authority.
An occupational therapist will talk you through
any new equipment you may be given, as well as
help you apply for funding for major adaptations,
if you need them. To start the ball rolling, contact
your local authority and explain your circumstances.
An assessment of your needs will determine
whether an occupational therapist will be the best
person to help and what charges (if any) you can
expect.
For more information on home adaptations, see page
29
How do I contact community health services?
Any community health services should be arranged
by your GP or other health professional, however
depending on where you live one of the following
community health services organisations will cover
your area.
Central Essex Community Services
St Peter’s Hospital
32a Spital Road, Maldon
Essex
CM9 6EG
Tel: 01621 725323
www.cecs.org.uk
South Essex Partnership University
NHS Foundation Trust
The Lodge
The Chase, Wickford
Essex SS11 7XX
Tel: 0300 123 0808
www.sept.nhs.uk
Anglian Community Enterprise (CIC)
Kennedy House
Kennedy Way, Clacton-on-Sea
Essex
CO15 4AB
Tel: 01255 206060
www.acecic.co.uk
PALS
The free and confidential Patient Advice and Liaison
Service (PALS) aims to guide patients, their relatives,
friends and carers through NHS services. PALS
officers provide advice, support and information.
They help to resolve concerns as they occur, tell you
about the complaints procedure or provide you with
information about the services available to the public.
They are also interested in suggestions from the
public on how to improve services.
NHS Mid Essex Hospital Services Trust
Complaints & PALS
Broomfield Hospital, Chelmsford, Essex CM1 7ET
Tel: 01245 514130
NHS Mid Essex
Swift House, Hedgerows Business Park
Colchester Road, Chelmsford, Essex CM2 5PF
Tel: 01245 459 459 (with confidential answer phone)
Continued on page 10 >>
9
PALS continued
NHS North East Essex
Primary Care Centre
Turner Road, Colchester
Essex CO4 5JR
Tel: 0800 328 5620 (with confidential answer phone)
NHS South East Essex and NHS South West Essex
Phoenix Court, Christopher Martin Road,
Basildon, Essex, SS14 3HG
Tel: 0800 5879159
NHS West Essex
Patient Experience Team
Building 3, Spencer Close
St. Margaret’s Hospital, The Plain
Epping, Essex CM16 6TN
Tel: 0800 7833396 (with confidential answer phone)
What if I need to arrange formal social care?
If you are leaving hospital and need to find home
care or a place in residential care please see pages
11 and 34. For information about paying for care
please see page 46. For other essential information,
please see page 53.
Keeping your independence
How can I remain independent as long as possible?
Looking after yourself, maintaining a healthy
lifestyle, eating a balanced diet and taking regular
exercise can improve your muscle strength, tone
and general wellbeing. This may reduce your
reliance on services.
Regular exercise can reduce your risk of developing
certain long-term health conditions such as high
blood pressure, heart disease, stroke, osteoporosis
and some cancers. It can also help to improve your
cognitive abilities, mobility and wellbeing.
Many people feel that as they get older, aches,
pains and stiffness reduce their ability to exercise.
However even the lightest activity has more
benefits than doing nothing. If you have a health
condition, contact your GP before starting to
exercise. For more information on physical activity
guidelines for older people and exercises you may
like to try, visit the NHS Choices website http://
www.nhs.uk/Livewell/fitness/Pages/physicalactivity-guidelines-for-older-adults.aspx
Can I receive care and support in my own home?
Home help
Home help is light support at home to help you
with everyday tasks. This might include:
• Help with domestic tasks such as housework,
cooking, shopping and gardening.
• Elderly care services such as delivery of meals.
• Shopping.
• Small maintenance jobs and independent living
services such as changing light bulbs, replacing a
tap washer, doing small repairs, making your
home safe and secure, and keeping equipment in
working order.
10
• Company and social activities. Choosing the right
home help can in itself provide company as well
as help at home.
• Transport to and from shops, doctor, hospital and
so on.
• Walking your dog, and keeping it healthy
and clean.
• Installing security equipment such as an
emergency alarm, entry phone or key box.
For information on paying support in your
own home, please see page 46.
46
Can I receive care and support in my own home? continued
For further advice and information on help at home,
call this Directory’s independent advice line: 0800
38 92 077 provided by FirstStop Advice.
For details of help at home providers in your
area, see the home care listings on page
15
Home care or domiciliary care
If you require more care and support at home, for
example help with personal care tasks you will
require home care or domiciliary care services.
Home care differs from home help because it offers
personal care. Care staff need to be properly trained
particularly in moving and handling and the use of
hoists for some tasks.
The main tasks conducted by home care workers are:
• Washing and dressing.
• Getting up and going to bed.
• Meal preparation and help with feeding.
• Continence care.
• Taking medication regularly.
Care staff can call in on a daily basis to assist with
any of the tasks described above. Depending on
the level of help required their visits can be just half
an hour or up to several hours. Generally, visits are
available from 7am until 10pm. Some people will
need multiple visits per day. Night services can also
be provided.
The hourly rate for these types of services
typically range from £12 to £24 per hour depending
on the services required, the time of day and
the location. Rural areas may present particular
difficulties and a travel charge will probably be
made in addition to the normal hourly rate.
There are clear advantages for those who want
to stay in their own homes by having care at
home, however, there are also potential setbacks
that should be addressed. These include having
a succession of different domiciliary care workers
coming at different times, or, occasionally the
domiciliary home care services might fail because
of staffing pressures due to holidays, sickness, etc.
Before you make any decisions regarding
the provision of care, be sure to contact several
providers and ask for a ‘Service User’s Guide’ and
their charges and a draft contract between you and
the care provider.
For further advice and information on home care,
call this Directory’s independent advice line: 0800
38 92 077 provided by FirstStop Advice. For details
of help at home providers in your area, see the
home care listings starting on page 15.
Live-in care
24 hour live-in care can accommodate people
with a very high dependency on a permanent
basis. It can also provide respite breaks for regular
carers and short-term support following hospital
discharge. In some cases it’s preferable and
more economical to have a care worker actually
living in the home. This can be for a short period
such as a week, or on an on-going basis. Typical
charges for this service range from £600 to £1400
per week depending on the amount of care and
the particular skills required. Live-in care is also
available to people with permanent physical or
learning disabilities who require long-term ongoing care.
For more information on residential care,
see page 34.
34
For more information on paying for care,
see page 46.
46
For further advice and information on live-in
care, call this Directory’s independent advice line:
0800 38 92 077 provided by FirstStop Advice.
For details of live-in care providers in your area,
see the home care listings starting on page 15.
All home care and live-in care providers are
regulated and inspected by the Care Quality
Commission which publishes inspection reports on
its website www.cqc.org.uk. When considering a
service it’s always a good idea to check its report.
11
Choosing a home care agency checklist
These questions may be useful when considering
using the services of a home care (domiciliary)
provider to help you build up a picture of how your
care needs will be met in your own home.
For care packages which have been arranged
by Essex County Council, contracts and care plans
will have been completed by your care manager
and the agencies used will have been accredited to
work for the Council.
People arranging and funding their own care
either privately or through a Direct Payment or a
Personal Budget can choose their own worker or
care agency.
Agency 1 .....................................................................................................................................................
£ ...............
p/w
Agency 2 .....................................................................................................................................................
£ ...............
p/w
Agency 3 .....................................................................................................................................................
£ ...............
p/w
Agencies
1 2 3
• What experience does the agency have in
your particular field of need? Can it supply
references for you to check?
• Home care agencies providing personal
care, must be registered and inspected by
the Care Quality Commission. Ask to see a
copy of their registration certificate.
• How long has the agency been operating?
• How many carers would the agency
assign to care for you and would you see
the same one every day? If not, how does
the staff rota operate and what happens
if your carer goes on holiday or is sick, will
you be notified in advance that a different
carer will be attending?
• How can you contact the agency in an
emergency or outside office hours?
• How hard or easy would it be to make a
complaint and how are things then put
right?
• If this is a private contract ask for a copy of
the agency’s contract terms and read these
carefully with someone you trust. Get as
much help as you can going over it and
ask any questions you may have before
signing anything. The Citizens Advice
Bureau or Age UK could help with this.
Carers
1 2 3
• You should expect your personal
preferences, dignity and privacy to be
respected. Discuss this with the agency
and ask how the most suitable carers for
your particular care are chosen. Can you
talk to them before deciding?
• Carers should be fully trained or be in
ongoing training. Ask the agency about
their policies on this.
• You will have a care plan drawn up by the
agency which the carers will work to. Ask
how often this plan will be reviewed by
the agency.
• Carers must be checked with the Criminal
Records Bureau (CRB) and have a criminal
records disclosure – make sure this is the
case.
Paying
• If your care needs do not meet Essex
County Council’s eligibility criteria and
have been arranged privately you should
check carefully the fee rates charged and
exactly what is covered.
© 2013 Care Choices Ltd
12
in Hertfordshire Of All Ages.
Home Care for You.
Home Care For You
All Personal Care, Domestic Chores and Support Services,
Visits From ¼ Hour up to 24 Hour Live-In Care,
Fully flexible, tailored care packages to suit your
individual needs.
Specialist areas include:
Physical Disabilities,
Dementia Care,
Degenerative Conditions,
Neurological Disorders,
End of Life Care,
Learning Disability Support.
Home Care & Support for you
Contact us for a Free Assessme
on 0333 700 80 80 (24 Hou
[email protected]
www.carebyus.com
Care Quality Commission and Herts County Council accredited.
Caring for
Adults and Children of All Ages Across Essex
Members of the United Kingdom Home Care Association.
• All Personal Care, Domestic Chores and Support Services
• Visits from ¼ Hour up to 24 Hour Live–In Care
• Fully Flexible, Tailored Care Packages to Suit your Individual Needs
Specialist Areas Include:
• Physical Disabilities
• Dementia Care
• Degenerative Conditions
• Neurological Conditions
• End Of Life Care
• Learning Disability Support
Contact Us For a No-Obligation Assessment
0333 700 80 80
[email protected]
•
www.carebyus.com
Care Quality Commission and Essex County Council Accredited
Members of the United Kingdom Home Care Association
“
I have been visited by Forest Homecare for
the past four years. The quality of care has always
been of a high standard and I have formed a great
relationship with all my carers.
“
Could you benefit from care or
support in your own home?
We see things from your perspective, working with
you to meet your outcomes and maintain your
independence, dignity and privacy.
Together, we can make a difference.
Our Services Include:
Personal care
Shopping
Housework & laundry
Reablement
Sitting & respite service
Community Support
Meal preparation
Palliative care
Residential (Forest Home)
Personal Assistants
Companionship
Throughout West, North and Central Essex and South Suffolk including
Call us on: 01787 463222
Dunmow, Saffron Walden, Braintree, Chelmsford, Witham, Colchester,
www.foresthomecare.co.uk
Sudbury, Hadleigh and surrounding towns & villages
[email protected]
Forest Homecare is registered with and inspected by CQC.
Overall winners of the ‘Best Practice Award’ for dignity in Thurrock 2011 Workers and Live-in Care Workers.
A caring professional service
We have been providing exceptional care
services to people living in the community
since 1989.
We encourage Service Users to make their own
decisions and lifestyle choices supporting
person centred care. Our services offer flexibility,
providing care from ½ hour to 24 hours.
We also welcome ISF, and Direct Payments
clients, who may wish to use us on a full time
basis or when their regular care worker takes a
holiday, ensuring that their care needs are still
being met.
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14
• Home Care ~ Personal Care • Domestic/Shopping services
• Meal Preparation • Comfort/Safety check
• 24 Hr/Live-in Care/Short or Long Term - listed on the Essex
best valued ranked list of providers for 24 hour live in services
• Respite & Sitting services • Home from Hospital
• Night Care • Accompanying Services • Specialist services
• Blitz Cleaning • Fully trained staff and CRB checked
en
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• 3* Excellent CQC Rating
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Essex home care providers
1 SToP REC LIMITED
Colchester
Tel: 01206 616171
OP D PD LDA SI YA
A PL+US CARING SERvICE oFFICE
Witham Tel: 01376 515686
A1 HoME CARE LTD
Chelmsford
Tel: 01245 354774 Advert page 20
OP D PD SI YA
OP
ABACUS CARE (ESSEX) LIMITED
Chelmsford
OP D PD LDA MH SI YA
Tel: 01245 409250
ABBEy CARE SoLUTIoNS LTD
Waltham Abbey
ABK CARING SERvICE LTD
Burnham on Crouch
Tel: 01621 728527
ACCURo
Harlow
Tel: 01279 433667
ADvANTAGE HEALTHCARE
Colchester
Tel: 01206 228333
ALL ABoUT U CARE SERvICES LIMITED
Chelmsford
Tel: 07795 891173
ALLIED HEALTHCARE - CoLCHESTER
Colchester
OP D PD LDA MH SI YA AD
Tel: 01206 792222
ALLIED HEALTHCARE - HARLoW
Harlow
Tel: 01279 423010
ALPHA CARE SoLUTIoNS LTD
Basildon
Tel: 01268 449112
AMoNET (ESSEX)
Debden
Tel: 020 7093 4710
OP PD MH SI
ANGELS HoME CARE SERvICES
Laindon
Tel: 01268 546688
PD LDA SI YA
ANGLIAN CARE LIMITED - RANKIN HoUSE
Benfleet
OP D PD MH SI YA
Tel: 01268 795800
AFFABLE CARE HEAD oFFICE
Chelmsford
Tel: 01245 350257
ALL CARE
Colchester Tel: 01206 366361
OP D PD SI
ALLIED HEALTHCARE - BASILDoN
Pitsea
Tel: 01268 581170
OP LDA YA
OP D YA
OP D PD SI
ALLIANCE CARE AND SUPPoRT
Frinton-on-Sea
Tel: 01255 679978
OP D PD LDA MH AD
ANNIE’S HoMECARE SERvICES
Mayland
Tel: 01621 773672
AQS HoMECARE ESSEX
Billericay
Tel: 01277 654444
ASHLEIGH CENTRE, THE
Basildon
Tel: 01268 272242
OP D PD MH SI YA
OP D LDA MH SI YA AD
ASPIRATIoNS SoUTHEAST ADULTS
Billericay
Tel: 01277 634144
PD LDA MH SI
AUTISM ANGLIA DoMICILIARy CARE AGENCy
LDA
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
Service
User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs
Advertisers are highlighted
15
Live-in Care
Care and Domestic help in your own home
with Highly Trained and Experienced Staff
from £675 per week
Abbey Care Solutions is a Domiciliary (Homecare) agency. We provide care
and support for individuals in their own home; we offer a wide range of
support service maintaining dignity and independence.
The alternative to Care Home admission.
Live-in Care enables anyone with care needs to
continue living in their own home with a
round-the-clock care worker.
• Personal Care (bathing, dressing, toileting) • House work
• Food preparation and assistance with feeding • Shopping
• Assistance with medication • Laundry • Sitting services
01992 713 011
www.abbeycaresolutions.com
42 Howard Business Park, Howard Close, Waltham Abbey, Essex EN9 1XE
08000 121 247 | www.liveincare.info
Chelmsford - 01245 708 986
Areas we cover: Waltham Abbey • Nazeing • Broxbourne • Epping • Theydon Bois
• Cheshunt • Loughton • Chigwell • Buckhurst Hill • Goffs Oak • Cuffley • Chingford
Calvern Care 1/2_Layout 1 24/10/2011 10:01 Page 1
Calvern Care LTD
Providers of high quality home care services since 2001.
Family owned and managed and recognised by the
Care Quality Commission as a 3 star excellent provider.
HOME CARE PROVIDERS IN
CHELMSFORD AND THE
SURROUNDING AREA
We specialise in providing care and assistance
for people living in their own homes with an
emphasis on:
Call 01245 356755
• QUALITY • RELIABILITY •
• FLEXIBILITY • PROFESSIONALISM •
[email protected]
www.calverncare.co.uk
Calvern House, 23 Parker Road,
Chelmsford CM2 0ES
We can provide a full range of services to suit
your needs from 1/2 hour per week to daily
visits or for companionship and escorted outings.
Please visit our website for full details of the services we provide
www.calverncare.co.uk
16
Essex home care providers continued
Bakers’ Villas Epping Tel: 01992 575951 OP
Bamburgh House
Colchester Tel: 01206 252491 LDA
Better Healthcare Services Colchester
Tel: 01206 561999 Bloomsbury Home care Thorpe-le-Soken
Tel: 0845 508 4512 OP D PD LDA MH SI YA
BlUEBIRD CARE Colchester Tel: 01206 827605 Essex West Tel: 01277 230763 Redbridge Tel: 0208 989 8444
Tendring Tel: 01255 427113
OP D PD LDA SI YA
Advert page 18
Braintree Healthcare Limited Braintree Tel: 01376 550432 BUPA HOME HEALTHCARE LTD Harlow
Tel: 01279 456947 Calvern Care Ltd Chelmsford
Care at Hand ltd Harlow
Tel: 01279 626200 Care Solutions Limited DCA Colchester
Tel: 01206 517281 caremark
- CHELMSFORD Great Dunmow
Tel: 01371 872178 OP D PD LDA MH SI YA
Advert page 20
OP D PD SI YA
Care Assist home care limited
Colchester
Tel: 01787 222330
OP D
Advert page 13
PD LDA MH SI
Caremark
- Harlow & Epping Harlow Tel: 01279 408135 / 020 8504 0111
caremark
- southend & rochford Rochford Tel: 01702 548104 OP D PD MH SI
Carewatch Southend Hadleigh
Caring 4 U (UK) Ltd Great Bardfield
Advert page 24
OP PD YA
OP D PD MH SI
OP D PD MH SI YA
Caring Companions of Essex Brentwood Tel: 01277 204453 Care at Home UK Ltd Little Walden
Tel: 01799 541400 Care BY US Bishops Stortford
Tel: 0333 700 80 80 LDA
Care Plus essex ltd Saffron Walden
Tel: 01799 529312 Caring DIRECT LTD Braintree
Tel: 01376 618909 OP D PD SI
Chelmsford Community Care Services DCA Chelmsford
Tel: 01245 256440 Christchurch CARE Agency Braintree
Tel: 01376 343223 Clacton
Clacton-on-Sea
Tel: 01483 545030 OP D PD LDA SI YA
Service
17
CARE VISITS AT HOME
We care passionately
What we offer
We offer everything from personal care to
shopping, cleaning or social visits. In fact
everything you need to stay in the comfort of
your own home.
Alternative
Bluebird Care offers a realistic cost effective
alternative to residential care. With familiar
friends, relatives and possessions around,
Bluebird Care ‘just happens’.
Our staff
Our staff are caring, trained to give medication
and police checked.
Call and talk to one of our friendly professional team
Essex West
Tel: 01277 230763
Colchester District
Tel: 01206 827605
New North House, 78 Ongar Road, Brentwood Essex CM15 9BB
Email:[email protected]
Grosvenor House, 39–41 High Street, Wivenhoe, CO7 9BE
Redbridge
Tel: 0208 989 8444
Tendring District
Tel: 01255 427113
137 George Lane, South Woodford, London, E18 1AN
Independent Living Center, 62–64 Carnarvon Road, Clacton-On-Sea
Essex CO15 6QA Email: [email protected]
Regulated by the Care Quality Commission and member of UKHCA
www.bluebirdcare.co.uk
CLACToN FAMILy TRUST
Clacton-on-Sea
Tel: 01255 475026
CLoUD 9 CARE LTD
Colchester
Tel: 01206 793773
PD LDA SI YA
Advert page 84
CRoSSRoADS CARE - TENDRING & CoLCHESTER
Thorpe Le Soken
Tel: 01255 860960
Advert page 26
OP D PD MH SI YA
CRoSSRoADS CARE REDBRIDGE EPPING & HARLoW oFFICE
OP D PD LDA SI YA
Epping Tel: 01992 572557
CoLCHESTER CoMMUNITy SERvICES DCA
Colchester
Tel: 0333 200 4075
CoLCHESTER DCA
Colchester
Tel: 01206 751589
LDA
CoMITIS L11 LIMITED T/A HoME
INSTEAD SENIoR CARE
Blackmore
Tel: 01277 822858
CoMMUNITy CARE SERvICES DCA - CoLCHESTER
Colchester
Tel: 0333 2004075
CoNSTABLE CARE LIMITED
Colchester
Tel: 01206 808505
DAMoR CARE
Danbury Tel: 01245 223953
D LDA MH YA
DANBURy CARE
Woodham Walter
Tel: 01621 859504
OP
DENGIE CARE PRovIDERS
Chelmsford Tel: 01621 828141
DIAL-A-CARER SERvICE
Billericay
Tel: 01268 711044
LDA
DoMICILIARy SUPPoRT & REABLEMENT
SERvICE BRAINTREE
OP D PD MH SI YA
Braintree Tel: 01376 339491
CREATIvE CARE SERvICES LTD - SE ESSEX
PD LDA SI YA
Rochford Tel: 01702 201655
DoMICILIARy SUPPoRT & REABLEMENT SERvICE
CHELMSFoRD & MALDoN
Chelmsford
OP D PD MH SI YA
Tel: 01245 357601
CRoSSRoADS ASSoCIATIoN - UTTLESFoRD
Saffron Walden
Tel: 01799 513496
SERvICE CoLCHESTER
OP D PD MH SI YA
CRoSSRoADS CARE BRAINTREE
DISTRICT & CHELMSFoRD
Braintree
Tel: 01376 529985
Advert page 26
CRoSSRoADS CARE BRENTWooD
BASILDoN & DISTRICTS
Brentwood
Tel: 01277 201789
Advert page 26
SERvICE EPPING
OP D PD MH SI YA
Epping Tel: 01992 565165
SERvICE HARLoW & UTTLESFoRD
Great Dunmow
Tel: 01371 871386
SERvICE SoUTH EAST
Benfleet Tel: 01268 638450
Service
19
Specialist Live-In Care Provider
 24 hour live-in
Care
 care Palliative Care
• 24 hour live-‐in • Personal Care  Personal Care• Companionship  Respite Care
• Palliative Care  Companionship
 Housekeeping
A1 Home Care
Our commitment to you is second to none
• Respite Care Stay independent
in your
own home
• Housekeeping
For more information
please contact us on:
Stay independent in your own home Call us or visit
01603on 407707
01603 www.purelycare.co.uk
407707 www.purelycare.co.uk Care at Hand Ltd
Your Care Your Choice In Your Own Home
Your Local Care Provider (West Essex and East Hertfordshire)
Keeping The “Care” In Community Care
Here at A1 Home Care we do our utmost to provide the best quality
care and support possible to all our service users, working together
with them and their family. We tailor a care package to support the
needs of each and every unique individual.
A1 care passionately about their service users, we have a “no
rush” approach and always ensure that our service users are safe,
comfortable and that they have all they require before leaving
them on each and every visit.
All our staff are fully trained and have undergone a CRB check. Our
staff do really go that extra mile to ensure Service Users are treated
with the Dignity and respect they truly deserve.
We provide Trained, Competent and Fully Vetted Care Workers. For all your
Tel: 01245 354774
Home Care Needs and Support for:
Web: www.a1homecareltd.co.uk
Personal Care Tasks • Practical Daily Living Tasks (Domestic Cleaning, Shopping,
Laundry etc.) • Carer Relief • Parental Support Tasks
A1 Home Care Ltd, Units 16-19 Robjohns
House, Navigation Road,Chelmsford CM2 6ND
• Access To Community Amenities Tasks including Transportation
• Enteral (PEG) Feeds
To Arrange A Free Assessment of Your Specific Needs
Telephone us on: 01279 626200 Fax: 01279 416777
Email [email protected]
www.careathand.co.uk
Home Care
“Your Choice, Your Care”
Registered with 33333
Care Quality Commission
Supporting your independence to
enable you to remain in your own home
The Same Carers at the Same Time
Call us if you want the same person calling on you every day
at the time that you agree. We do not run ‘shifts’ and ‘time
slots’ but instead centre our care on your needs, not ours.
Our team leaders have Physiotherapy and OT backgrounds
and if you are interested they can also assess your mobility
and balance to help you become more independent.
Our Services include
• Personal Care
• Live In 24 hour Care
• Hospital Discharges
• Stroke Reablement
• Dementia Support
Call a respected and experienced care company:
01245 39 22 99
Web: www.essexhomecare.com
20
‘Without the personal care your excellent
staff have given since my stroke I really
would not be as independent as I am now.
I recommend you to everyone!’
DoMICILIARy SUPPoRT EXTRA
CARE SERvICE WEST ESSEX
Waltham Abbey
Tel: 01992 700827
EAST CoUNTy CARE LTD
Harwich
Tel: 01255 507600
OP YA
EDENBRooK HoME CARE LTD
Chelmsford
Tel: 01245 363888
ENS RECRUITMENT & TRAINING SERvICES
Chelmsford
Tel: 01245 491279
ESSEX AND SUFFoLK QUALITy CARE LTD
St Osyth
Tel: 01255 831594
OP
ESSEX CARES DoMICILIARy
SUPPoRT EXTRA CARE SERvICE
Colchester
Tel: 01206 564985
Advert inside back cover
ESSEX DEMENTIA CARE
Braintree
ESSEX MIND
Maldon
Tel: 01621 853211
OP D
OP D MH SI
ESSEX REABLEMENT AND HoME CARE SERvICES
Chelmsford
Tel: 01245 392299
Advert page 20
EXCELLE HoME CARE
Romford
Tel: 01708 502734
FAMILy HoMECARE LTD
Chelmsford
Tel: 01245 353591
Advert page 22
FAMILy MoSAIC DoMICILIARy CARE
Pitsea
Tel: 01268 498500
Advert page 41
FIRST CLASS CARE AGENCy
Harlow
OP D PD LDA SI
FITzPATRICK ToTAL HoME CARE LTD
Colchester
Tel: 01787 221622
FLoRENCE HoUSE
Westcliff on Sea
Tel: 01702 437989
OP LDA MH YA
Advert page 32
FoREST HoMECARE LTD
Sible Hedingham
Tel: 01787 463222
Advert page 14
GEMSToNE CARE LTD
Loughton
Tel: 0208 502 5987
LDA
GLoBAL INSPIRATIoNS
Braintree
Tel: 07932 277322
OP D PD LDA SI
GREENFIELD CARE LTD
Halstead Tel: 01440 785222
OP D LDA SI
GUARDIAN HoMECARE ESSEX
Basildon
Tel: 01268 287801
HAMELIN TRUST CoMMUNITy SUPPoRT SERvICE
Wickford
PD LDA SI YA
Tel: 01268 572112
HIGH STREET, 291
Epping
Tel: 01992 560099
OP D PD MH SI
HoME CHoICE CARE ESSEX
Chelmsford
Tel: 01245 450995
D LDA SI
HoME CHoICE CARE CLACToN
Colchester
Tel: 01206 252310
OP D PD LDA SI
HoME FARM TRUST
Bishops Stortford
Tel: 01279 816165
LDA
Service
21
Sesnha Care_Layout 1 27/10/2011 15:32 Page 1
SESNHA CARE
Basildon Benfleet Thurrock Harlow Epping
Brentwood Billericay Canvey Island Rayleigh
Rochford & Surrounding Areas
A Quality Life in the Community
- at a price to suit your needs
An experienced team
of professionals
Moving Safely
Our aim is to provide quality care by sensitive and skilled staff, in service users’ own homes at a level appropriate to each
person’s needs - thus enabling people to remain in their own home or with family or other loved ones in familiar surroundings
24hr Manned Telephone Lines accessible to all our clients
We offer a wealth of experience in providing care to special needs groups such as
the elderly, people with learning difficulties or with mental health problems, and
the physically disabled. Services include full personal care and bathing, including
toileting, plus medication - meal preparation - home from hospital support - care of
your own pet - daily checking calls - sitting services - shopping - and the flexibility
to increase or change services as required (e.g. ill health or family on holiday)
Contact us Today on 01708 856444 (office hours)
Caring for younger people
We are happy to visit you (without any obligation) to discuss your
requirements and devise a package of care that balances your needs and finances
Continuity of care
excelle Ahomecare_Layout
Page
1
& Span
Trained Workforce 1 15/08/2012 15:25Spick
Excelle Home Care is dedicated to
providing high quality Live-In Carers,
Home Carers and Personal Assistants.
We provide Specialist Care to the
elderly, people with physical and
learning disabilities and mental
health problems and dementia.
Our team will deliver a complete service with friendliness,
reliability and attention to detail.
The Range of Care
Personal Care
Support
Domestic Tasks
• Bathing/ Showering
• Toileting
• Continence Care
• Transfers
• Shopping
• Erands
• Escort
• Sitting Service
• Food Preparation
• Laundry
• Cleaning
Services include
Groups Care Provided
• 24 Hour Live In,
• Up to 24 Hour Home Care,
• Respite at Home,
• Supported Living
• Elderly
• Dementia
• Learning Disabilities
• Physical Disabilities
• Mental Health
• Palliative Care at Home
Telephone: 01708 502734
Help with the paperwork
Not pressed for time
Home.
There’s no place like it
Services include:
•
•
•
•
•
•
•
Companionship
Personalcare
Mealpreparation
Lighthousekeeping
Shoppinganderrands
Respiteandconvalescencesupport
SpecialistdementiaandAlzheimer’scare
And much more!
Formoreinformationcall01268 733820
Orvisitwww.homeinstead.co.uk/basildon
Do you require Full time care and the assurance to enable
your independence, choice and control in the
comfort of your own home?
All our services are tailored to suit your needs. We
ensure you see a familiar face at the agreed time, all
the time. We operate a 24hr service by our friendly,
professional, competent and knowledgeable team.
We are passionate for excellence and aim to get it
right first time, all the time.
Services offered include:
• Personal Care • 24hr Care • Live-in Care
• Personal Care Assessment • Home care services
• Risk Assessment in the Home • Specialist Healthcare & Rehab
Email: [email protected] Web: www.excelle.co.uk
72 Chippenham Road, Harold Hill, Romford, Essex RM3 8HX
22
Please Call Us on 0207 183 8598 for a Free no Obligation
Assessment of your Needs, Absolutely Confidential.
Out of hours mobile: 07956 712 211
HoME INSTEAD SENIoR CARE
Basildon
Tel: 01268 733820
OP D LDA YA
Advert page 22
OP D
Sawbridgeworth
Tel: 01279 721443
OP D PD LDA MH YA
HoNEy TREE CoURT
Loughton
Tel: 0208 502 2348
HoRIzoN HoMECARE
Maldon
Tel: 01621 840800
OP D PD MH SI
IDEAL HoME CARE SoLUTIoNS LTD
Maldon
Tel: 0845 040 5818
OP D PD SI YA
LIvABILITy LIFESTyLE CHoICES EAST ANGLIA
Ingatestone
PD YA
Tel: 01277 355646
LLoyDS NURSING AGENCy
London Tel: 0207 183 8598
OP D PD LDA MH YA AD
Advert page 22
LoNDoN CARE PLC
Basildon
Tel: 01268 585800
LoNDoN CARE PLC
Harlow
Tel: 01279 620640
OP D PD MH SI YA
M.J.K NURSING AGENCy
Canvey Island
Tel: 07940 226332
MALCo NURSING AGENCy LTD
Maldon Tel: 01621 859447
OP D PD LDA YA
JEAN ALLEN CARE SERvICES LTD T/A
Frinton-on-Sea
OP D PD MH SI
Tel: 01255 672269
MANoRCoURT HoMECARE - JoHN STANLEy
OP D PD MH YA
Grays Tel: 01375 485440
Advert page 14 & 105
JR CHARLES HoME CARE
Basildon
Tel: 01268 295984
MANSIoN CARE
Althorne
Tel: 01621 744141
JUNCTIoNS CARE AGENCy LTD
Brentwood
Tel: 01277 211200
J’S HoSPICE, THE
Chelmsford
Tel: 01245 475474
K.T.M. CARE
KINGSWooD CARE SERvICES LTD
(HEAD oFFICE)
Basildon Tel: 01268 455104
OP D PD MH SI
YA
OP D PD
MAyFAIR CARE SERvICES LIMITED
Canvey Island
Tel: 01268 696055
MEARS CARE - BASILDoN
Basildon
Tel: 01268 525020
LDA
MEARS CARE - LoUGHToN
Loughton
Tel: 0208 502 3140
LDA YA
MEARS CARE - NEW FUTURES
Laindon
Tel: 01268 545631
LANGLEy SUPPoRT SERvICES LIMITED
Harwich
PD LDA SI YA
Tel: 01255 504334
Service
23
Care packages to suit you – 24 hour
live-in, hourly and night care
Live-in Care
Continuity of carer
Specialist
Carers who arrive at the
specified time
Carers who stay for the allocated time
Professional, friendly and fully trained staff
A unique personal service centred around you
Care delivered with dignity and respect
Highest standards of care
Respite and specialist care available including learning
disabilities and dementia
Regular reviews and re-assessments
To find out how we can assist you or someone you care
about, to receive your FREE brochure or arrange a FREE
no obligation assessment, please call our friendly staff on:
01371 811873
www.caring4u.co.uk Email: [email protected]
25 The Bardfield Centre, Great Bardfield, Braintree, Essex CM7 4SL
Fax: 08702 245399
First Class Care Agency
• CQC registered
• All staff are CRB checked
• Personal care
• Shopping
• Meal preparation
• Sitting services
• Laundry-Ironing
• Light housework
• Local authority &
personal budgets
welcome
• Independent agency
Putting People First
Call for a free consultation Tel: 01279 418013 / 07980 354112
Harris House, The Pinnacles, Harlow CM19 5AN
Respite Care, Companionship & Support...
We offer a 24-hour,
7-days-a-week peace
of mind respite
service for carers &
companionship for the
individual.
Tel: 01702 522896
Mobile: 07703 515242
Web: www.securesittingservice.com
24
Our services offers:
• Day, evening or single service
requirement
• Comfort call service
• Light meals (by arrangement)
• Trips, outings and appointments
(by arrangement)
• Service is chargeable on hourly
rate
• Fully CRB Checked & Insured
• Respite for friends & relatives
• Long & short term care
• Personal & domestic care with
breakfasts, lunches & evening
meals
• Shopping
• Collection service
• 24/7 care in your own home
• Palliative care
• Elderly care
• Physical disability support
• Learning disability support
• Mental health support
Licensed to provide
services by the
- Provider ID 101656571
Preferred Provider
with Social Services
We have over
40 years of
experience.
All service users are
given independence &
choice!
Our latest inspection
was rated as Excellent!
For more information
contact our offices or
simply drop by for a cup
of tea and a chat:
59 Station Road,
Clacton-on-Sea,
Essex CO15 1SD
Tel: 01255 223030
298 Main Road,
Dovercourt,Harwich,
Essex CO12 3PJ
Tel: 01255 242789
MEDIC2 UK LTD BASILDoN
Basildon Tel: 01268 590695
OP D PD MH
MEDICAL PARTNERSHIPS LIMITED
Hockley Tel: 01702 206173
MIKE RIGLIN NURSING
Maldon Tel: 01621 843485
MoNTECARE SoLUTIoNS LTD
Clacton-on-Sea
Tel: 01255 223030
OP D
OP D PD LDA MH SI
Advert page 24
MoNTECARE SoLUTIoNS LTD
Harwich
OP PD LDA MH SI YA AD
Tel: 01255 242789
Advert page 24
NEW PARTNERSHIPS (LyNRAy AND PEACH CoTTAGE)
LDA
NIGHTINGALE HoME CARE
NIGHToWLS CARE LLP
OP D LDA MH
Advert page 27
OP D PD MH SI
NoRTH LoNDoN HoME CARE & SUPPoRT LTD
Harlow
Tel: 01279 452105
PALMERSToNE HoMECARE LIMITED
OP D PD LDA SI
Harlow Tel: 01279 456685
PALS LIMITED - ADMIN oFFICE
Witham Tel: 0845 428 0790
PATHWAyS CARE GRoUP
PEACE oF MIND HoMECARE
Clacton-on-Sea
Tel: 01255 479411
PEoPLE IN PARTNERSHIP LTD
Hadleigh
Tel: 01702 555668
PD LDA MH SI YA
D PD MH SI
OP D PD LDA MH SI
Advert page 27
OP LDA YA
PLoUGH CoRNER
Little Clacton
Tel: 01255 863095
PREMIER CHILDREN AND yoUNG PEoPLES CARE
AND PRoTECTIoN SERvICES LIMITED
Hadleigh
PD LDA SI YA
Tel: 01702 389555
PRIMARy CARE UK LTD
Clacton-on-Sea
Tel: 01255 224680
QUINN DoMICILIARy AGENCy LIMITED
PD LDA MH SI YA
Maldon Tel: 07814 328096
RIGHT CARE (DoMICILIARy CARE AGENCy) LTD
Colchester
Tel: 01206 369900
RoSE BELLE
Witham
Tel: 01376 512438
OP PD LDA MH SI YA
RoSS NURSING SERvICES LIMITED
Saffron Walden
Tel: 01799 551046
SAFER CARE CoMMUNITy SERvICES
Harlow Tel: 01279 626163
OP D PD LDA
SAGA HoMECARE
Colchester
Tel: 01206 710748
OP LDA MH SI YA
SAGA HoMECARE
Hornchurch
Tel: 0800 068 8535
SAGA HoMECARE
Maldon
Tel: 01621 850162
OP D PD LDA MH SI AD
SELECT MEDICARE
Colchester
Tel: 01206 544999
Service
25
SUPPORTING
CARERS AND
PEOPLE WITH
CARE NEEDS
IN ESSEX
Crossroads Care is one of Essex’s leading providers of support for carers
with over 30 years of experience. Becoming a network partner of the Prince’s
Royal Trust, we offer a quality service. Inspected by the Care Quality
Commission and receiving an excellent report in 2012.
Our three schemes in Essex offer a range of services including respite care;
personal care; palliative care; Day Care Club, Young Carers Club and After
School Clubs, social events and outings; sleeping and waking night service.
Some services are offered free of charge and we also welcome anyone who is
in receipt of direct payments, individual budgets or who wishes to pay privately.
As a national association of local charities, Crossroads care for people
not for profit.
Further information about the services offered by each scheme please contact
your local office.
Brentwood
Basildon & Districts
Tendring and
Colchester
Braintree District
& Chelmsford
Tel: 01277 201789
Fax: 01277 201789
Tel: 01255 860960
Fax: 01255 863961
Tel: 01376 529985
Email: brentwood.district@
crossroads.org.uk
Web: www.brentwoodcrossroads.
org.uk
Email: tendcrossroads@
btconnect.com
Web: www.carers.org/
local-service/colchester
Email: braintreexroads@
btconnect.com
Web: www.braintreecrossroads
care.org.uk
SESNHA CARE
South Ockendon
Tel: 01708 856444 Advert page 22 OP D PD LDA MH SI
SoUTHERN FAMILy CARE
Stanstead Abbots
Tel: 01920 871414
We pride ourselves on providing an affordable,
friendly and caring home care service. All our care
packages are tailored to your individual needs.
ST GEoRGE’S LTD
Witham
Tel: 01376 500052
ST LUKES PLACE
LDA YA
SWAN HoUSING ASSoCIATIoN
Billericay Tel: 0300 303 2500
OP LDA
Your Care, Your Way
Services include assistance with:
◆ All aspects of personal care
◆ Administering and collecting medication
◆ Domestic chores such as laundry, housework and cooking
◆ Making and attending appointments
◆ Collecting benefits and pensions
◆ Shopping and access the community
Tel: 01255 479411
OP D PD MH SI
TLC CARE HoMES LTD (CoMMUNITy SUPPoRT)
St Osyth
Tel: 01255 823596
OP D PD SI
OP PD LDA YA
ToLLCARE TRADING AS ASAP CARE AGENCy
OP D PD SI
Maldon Tel: 01621 869384
ToTAL CARE DIRECT LTD
www.nightingalehomecaredirect.co.uk
Web: www.peaceofmindhomesupport.co.uk
TLC CARE
Clacton-on-Sea Tel: 01255 222533
TREEToPS
To talk about your specific care requirements, contact us on:
01376 584 150 or e-mail: [email protected]
PEACE OF MIND HOME SUPPORT
SUMMERCARE CHELMSFoRD
Chelmsford
Advert page 96
Tel: 01702 343062
TLC DCA RAyLEIGH ESSEX
Rayleigh
Tel: 01268 775959
• Personal Care, Domestic Chores & Support Service
• All our Staff are CRB Checked
• All Services Conform to Rigorous CQC Standards
• Free Care Assessments Provided
OP D PD LDA MH SI
STABLE HoUSE CoLCHESTER
SWANSTAFF RECRUITMENT
Chelmsford
Tel: 01245 266888
“Empower yourself
with confidence in
independent living...”
OP D PD MH
TWo CoUNTIES CoMMUNITy CARE LIMITED
Finchingfield
Tel: 01371 811133
WECARE LTD
Saffron Walden
Tel: 01799 520655
WICK FARM RoAD, 39
Southminster
Tel: 01621 778874
vIvo SUPPoRT LIMITED
Billericay
Tel: 0845 683 8809
OP D PD SI
OP D PD LDA
yoUR LIFE CARE SoLUTIoNS
Colchester
Tel: 01206 273717
LDA
Service
27
What other support can I receive
in my home?
Assistive technology
Telecare
Assistive technology such as telecare is equipment
that can detect falls, inactivity, smoke, flooding, gas
or extreme temperatures in the home. Sensors are
discreetly placed in the home and when triggered
an alert is received either by trained operators at
a 24-hour call centre, or directly by a relative or
carer. Operators will talk to clients using a two-
way speech function and will stay on the line until
help arrives. Telecare can support users to remain
independent and relatives and carers are reassured,
safe in the knowledge that should an incident
occur, they will know about it. Some devices can
also help to monitor particular health conditions
and reduce the need for hospital admission.
Who is telecare for?
Telecare can help restore confidence for people
who feel vulnerable in their own homes for a
variety of reasons; these could be because of
living alone, frailty or the need to summon help
in an emergency. It could also be as a short-term
measure during a period of convalescence.
Telecare really can support choice and
independence for people to remain in their own
homes, it also enables existing care and support to
respond more effectively and can sustain carers in
their role.
How do I get telecare?
In order to receive the service, you can approach
one of your local Careline service providers
independently. An occupational therapist can
advise you and assess you for all equipment. New
developments in telecare are happening all the
time and your local independent living centre will
have demonstrations of available equipment.
The Essex Independent Living Centre can be found at
Essex Carelines
Catalyst House
1 Newcomen Way
Severalls Business Park
Colchester Essex CO4 9YL
Call to make an appointment: 01206 518888.
Opening hours
Monday - Thursday (9.30am - 4.00pm)
Friday (9.30am - 3.30pm) Sat - Sun (Closed)
Basildon, Castlepoint, Rochford
T: 01268 465151
E: [email protected]
Epping
T: 0208 5321065
Braintree and Maldon
T: 01376 551600
Harlow
T: 01279 446361
Brentwood
T: 01277 848975
Tendring
Chelmsford
T: 01245 613132
Colchester
T: 01206 282277
28
Uttlesford
Disabled Living Foundation’s Living Made Easy
website also has details of telecare equipment,
alarms and sensors, and companies that you
can purchase it from. See page 58 for more
information.
Can I make changes to my home to enable me to live here for longer?
Adaptations and home improvements could help
you to live in your house for longer and make life
easier. They can include a ramp to the front door
or grab rails or a shower you can sit in.
Home Improvement Agency services are
also known as HIAs, Care & Repair or staying
put schemes. HIAs are local not-for-profit
organisations located throughout the country
and they assist elderly people to improve, repair,
maintain or adapt their home. HIAs provide
advice and information for home owners and
private tenants and they will check to ensure
what benefits and grants you may be entitled
to. They can visit you at home, work closely
with other agencies involved, help to identify
reputable tradespeople to undertake works and
oversee the work. HIAs help vulnerable people
to ensure their home is a comfortable and safe
place to live independently.
HIAs may be able to recommend a
handyperson to help with small repair or
adaptations around your home. Alternatively,
Age UK runs a HandyVan service in Chelmsford,
Southend and Havering which provides home
security such as fitting key safes, installing door
and window locks and fitting door chains and
door viewers. Small repairs, such as: putting up
curtain rails, shelves and pictures, moving small
items of furniture, fixing cupboard doors or loose
carpets. Safety measures, such as: fitting smoke
alarms, providing carbon monoxide detectors,
installing grab rails and hand rails, replacing light
bulbs or providing slips, trips and falls advice. To
find out more call 0845 026 1055 or visit
www.ageuk.com/handyvan.
There are grants available to help with the
cost of adaptations. These include the Disabled
Facilities Grant. To claim this grant you will
need to contact Essex County Council who will
arrange for an occupational therapist to visit you
at home and assess your needs. They will then
recommend which alterations may be necessary
for you. If the council agrees and approves the
work you will need to complete some forms,
including a financial assessment, and they will
apply for the grant. You should hear within six
months whether you have been successful. The
financial assessment will determine how much
you may be expected to contribute towards
the costs.
Can I get meals on wheels?
Delivery of ready meals to your home can easily be
arranged. There are services that provide delivery of
frozen meals, or delivery of freshly cooked hot meals.
Frozen meals can be delivered in bulk and kept in
your freezer until required, though the delivery of
hot meals is for immediate consumption. Councils
can arrange meals delivered to your door, or meals
on wheels, though you would have to meet their
eligibility criteria for older people and it wouldn’t
necessarily be free. National and local commercial
organisations also provide meals delivered to your
door at a charge.
How can I get out and meet people?
Day care services
Day care is usually a community-based service
offering you an opportunity to get out of home,
meet other people, try new activities and
sometimes receive specialist services such as
chiropody or hairdressing. Some centres also offer a
hot meal or lunch club and can arrange transport to
and from the centre.
Befriending services
Befriending services can offer you companionship
and support to help stop you feeling isolated or
lonely. Companions could accompany you on
appointments or outings or even just have a cuppa
and a chat. Companions may be volunteers or
employed by private companies such as home care
agencies. They should be fully trained and have
Criminal Records Bureau checks.
29
Can I get equipment to help me live at home?
Wheelchair hire
AskSARA
Some organisations offer wheelchairs for short
and long-term hire either for a small charge or a
donation. The British Red Cross, for example, offer
a volunteer-led medical equipment service that
provides wheelchair hire and short-term loans of
equipment. It has a number of branches in Essex that
offer wheelchair hire. You can search its website for
your nearest service www.redcross.org.uk. The Essex
Independent Living Centre also helps to arrange
wheelchair services see page 28 for contact details.
AskSARA helps you find useful advice and products
that make daily living easier. Depending on your
need there are a number of yes/no questions you
can answer, it then generates a report of advice and
products that could help make a difference to you.
www.asksara.org.uk
Living Made Easy
Living Made Easy offers help and advice on daily
living as well as details of equipment that is on the
market that could help you. It is run by the Disabled
Living Foundation and works in conjunction with
AskSARA. www.livingmadeeasy.org.uk
Disability Equipment Register
The Disability Equipment Register is a not-forprofit organisation providing a service to buy and
sell items of used disability equipment. It is an
information provider and gives no guarantee as to
the suitability or quality of the equipment.
www.disabreg.pwp.blueyonder.co.uk
I can’t drive or use public transport, how can I get around?
Community transport
Motability
Community transport is a scheme to help you
get around if you can’t use existing transport. It is
arranged by your local council. To find out more
contact one of the following:
The Motability Scheme enables disabled people to
use their government-funded mobility allowance
to lease a new car, scooter or powered wheelchair.
If you are in receipt of the Higher Rate Mobility
Component of the Disability Living Allowance
(currently £54.05 per week) or the War Pensioners’
Mobility Supplement (currently £60.40 per week),
you’re eligible to join the Motability Scheme. To find
out more visit www.motability.co.uk.
Chelmsford Community Transport
Tel: 01245 477750
www.chelmsforddialaride.org.uk
Colchester Community voluntary Services
Tel: 01206 505250
www.ccvs.org
Harwich Community Transport
Tel: 01255 552010
www.harwichconnexions.co.uk
Tendring Community Transport
Tel: 01255 436962
www.dial-a-ride.org
Uttlesford Community Travel
Tel: 01371 875787
www.uttlesfordcommunitytravel.org
Wyvern Community Transport
Castle Point Tel: 01268 754936
www.wyverncommunitytransport.org.uk
30
Free bus pass
If you live in England, you’ll may be entitled to a bus
pass giving free off-peak travel on local buses. Offpeak is between 9:30 and 23:00 Monday to Friday,
all weekends and Bank Holidays. You will be entitled
to your bus pass when you reach ‘eligible age’. If you
were born before 5th April 1950, you are eligible from
you 60th birthday. If you were born after 5th April
1950, you become eligible when you reach the State
Pension age for women. This is the same for both
men and women. You can apply for your bus pass
from Essex County Council.
Blue Badge scheme
If you have severe mobility problems you may be
able to apply for a Blue Badge to enable you to park
close to where you need to go. You can apply online
via the GOV.UK website www.gov.uk.
What other forms of housing with care
are available?
Housing with care can come in many guises
including sheltered housing, very sheltered housing,
extra care housing and assisted living. It is a generic
term for all the models that offer care services.
Sheltered housing
Sheltered or retirement housing is suitable for
people who like living independently but want
the reassurance of knowing that assistance is on
hand if there is an emergency. Sometimes called
retirement housing, there are many different types
of sheltered schemes, available both to rent and
to buy. Schemes usually consist of between 15
and 40 dwellings. These may be self-contained
studio apartments, one or two-bedroom flats or
bungalows or luxury apartments.
Some schemes are simply housing designed to
meet the needs of older people and linked to a
community alarm. Many schemes have a scheme
manager/warden either visiting or based on site
as well as the community alarm service. There are
often communal facilities such as a lounge, laundry,
guest flat and garden. Meals are not normally
provided but a few schemes include a restaurant
and some can arrange hot meals.
Extra care housing
Extra care housing is a concept rather than a
housing type and covers a range of specialist
housing models, which provide high level of
services and facilities, such as on-site domestic
support, meal provision and recreational facilities,
as well as accommodation and, in some schemes,
nursing care where necessary. Extra care housing
provides a flexible approach to personal care with
access to 24-hour support to deliver planned or
emergency care, and so can reduce the need to
move into a more residential care setting.
Extra care offers one or two bedroomed, selfcontained accommodation, eg a bungalow or flat,
to both single people and couples. It incorporates
particular design features such as wheelchair
accessibility throughout including level access
showers and has key guiding principles to maintain
the independence of the residents for as long as
possible. Extra Care housing can be owned, rented,
part owned and part rented and leasehold. Some
developments mix types of tenures.
very sheltered housing
Very sheltered housing is a form of extra care
housing. It is usually provided by the private sector
and if you are becoming increasingly frail or need
more assistance it enables you to retain your
independence in a home of your own for as long as
possible by providing meals, domestic assistance
and 24/7 housekeeping staff cover. Social sector
providers also use the term for housing that is
somewhere between traditional sheltered and
modern extra care.
Assisted living
Assisted living can be used to describe privatelyprovided, short term rental properties with care
services for older people who can no longer live on
their own at home but don’t need 24-hour complex
medical supervision, and with optional other ‘hotel’
services such as cleaning, laundry, meals and
hairdressing available if desired. It is similar to very
sheltered housing and extra care housing.
31
Care villages
Retirement/care villages offer a variety of types of
accommodation specifically for older people. Aimed
at offering a wide range of choice of accommodation
and care, the village is based on supporting residents
throughout the ageing process.
They are usually in a rural setting and have
many community facilities. A typical retirement
village may have one, two or three-bedroom flats
and bungalows, to buy or rent, and a restaurant,
clubroom, shop, laundry, cleaning services, leisure
facilities and perhaps a medical centre, carers and
a minibus.
Close care
Close care schemes are usually small, often 6 to 25
flats or bungalows on the same site as a care home.
Residents usually have some services included in
their service charge and can purchase other services
such as meals, personal care and cleaning from the
care home.
What services are offered by housing with care?
Different models of housing with care offer
different packages of domestic and personal care
services which may include:
• Practical help and support - most developments
employ management staff whose role includes
offering information, guidance and day-to-day
support to residents.
• Domestic assistance such as help with housework
and shopping is commonly available, sometimes
as part of the standard package of services,
sometimes as an add-on charged for separately.
Personal laundry services are sometimes
available and, in developments with a restaurant,
a home meals delivery services might be offered.
• Personal care includes assistance with dressing,
feeding, washing and toileting, as well as advice,
encouragement and emotional and
psychological support. Many developments have
care staff on site, sometimes 24/7. In others, onsite management staff will arrange or facilitate
care when required. Chiropody and
physiotherapy services are also common.
• Nursing care includes tasks normally carried out
or supervised by a qualified nurse, such as
administering medication and dressing wounds.
Few housing developments have their own
nursing staff, though some are built alongside
a nursing home from which nursing care can be
provided either in your own home, or through
daily visits to, or temporary stays in, the nursing
home.
• Emergency help - in all developments there
are arrangements for summoning help in case of
emergency. Pull cords are installed around the
32
home and residents can also opt to wear a
pendant or wrist band with a call button. These
basic user-triggered systems are referred to as
telecare and incorporate Carelines, social alarms
and community alarms. For more information on
telecare see page 28.
For further advice on housing with care, please
contact this Directory’s free and impartial advice
line, in association with FirstStop Advice on
0800 38 92 077.
A unique opportunity for the
social sector to move clients
from residential care into the
community via CQC Registered
supported housing.
Florence House is an 8 bedded unit and
part of Maviswood Ltd who since 1999
have provided supported housing across
3 schemes.
FLORENCE
HOUSE
19 AILSA ROAD,
WESTCLIFF-ON-SEA,
ESSEX.
SS0 8BJ
01702 437989
All housing schemes are staffed 24 hours
a day by fully qualified staff whose main
aim is to integrate clients with a wide
range of enduring mental health needs
into the community.
Florence House is within walking distance
of all local amenities and the majority of
rooms are en-suite.
For more detailed information kindly visit
our website.
www.supportedhousingflorencehouse.co.uk
Registered Manager: Mr Trevor Bennett
“Our aim is to
work together,
building on
strengths to
improve mental
health and
wellbeing.”
Also for the best in Elderly Residential Care contact:
Ashingdon Hall Care Limited, Church Road, Ashingdon, nr Rochford,
Essex SS4 3HZ Tel: 01702 545832
www.ashingdonhall.com Email: [email protected]
Registered Manager: Mrs Anne Hicklin
Independent
Living
with total peace of mind
Marine Parade, Dovercourt, Harwich
Enjoy the affordable benefits of an exceptional later living lifestyle.
Beautiful 1 bedroom apartments and studios available,
to purchase, part own or rent at Alexandra Court.
All inclusive purchase from £44,750*
All inclusive rent from £375 per week
Includes utilities and meals
Optional support available, up to care home levels, with 24 hour emergency assistance.
• Privacy and pleasure of your own home
• All inclusive living, so no more household bills
• Quality, flexible care and support, as required
• Shared facilities to enjoy – resident’s lounge, café bistro and library
Impressive ensuite care rooms within a modern, purpose
built 47 bed Care Home, offering residential care and
specialist residential dementia care.
For more information call
01332 221860
What is residential care?
Residential care is a term that refers to care homes.
There are two types of care home:
Care homes offering personal care only
If you are reasonably active, but would like greater
security and care, a care home offering only
personal care may be the best option. Personal care
includes bathing, feeding, dressing and help with
moving around.
If you think you may need nursing care, a care
home providing nursing care may be the best
solution for you. The cost of the nursing care part of
your fees is paid by the NHS to the home directly:
the current amount is £108.70 per week. You can
contact the Nurse Care Management Teams for
your area at your local Primary Care Trusts (PCTs).
All care providers in the country must be
registered with the Care Quality Commission (CQC).
All services are inspected by the CQC, who report
on their findings. These inspection reports are
available from the care service or the CQC’s website
www.cqc.org.uk. Further information about the
CQC can be found on page 55.
For information on paying for care, please
see page 46.
46
What else should I know about care homes?
Choosing the right care home to suit your personal
needs is essential and you should seek advice
when making such a big decision. Some care
homes provide for mixed dependency, so you
don’t have to move if your care needs change. If
you are married and want to move together but
have different care needs, some care homes will be
able to accommodate you both and have double
bedrooms available too. If you think that your
best choice is to move into a care home, there are
several things to consider.
There are many different sorts of care homes.
There are large homes that are like hotels (with
care) and there are small family-style homes. Some
are run by large organisations and some are run
by family businesses. There are even homes run
by professional associations, unions and religious
organisations for their members and families.
Because there are such a variety of care homes, it is
important that you consider more than one before
making a choice.
Choosing the right care home
for Mum was made easy.
• Nursing Care
• Residential Care
• Dementia Care
• Respite Care
• Day Care
From the moment my mother and I first visited her Barchester care
home, we knew we had found somewhere pretty special. Elegant
surroundings, delicious food and beautiful gardens were made even
more appealing by the presence of like-minded residents with whom
she can socialise and enjoy activities. For my part, knowing that she’s
safe in the care of such a dedicated and compassionate team gives
me great peace of mind. And for that I’m extremely grateful.
T hank you, Barchester!
Why not call us or drop in for a chat over a cup of tea?
www.barchester.com
YEARS
1992
2012
Ashlar House Care Home | Tel: 01992 721 089
34
Leonard Lodge Care Home | Tel: 01277 508 722
Epping, Essex, CM16 6TY
Brentwood, Essex, CM13 1AQ
Derham House Care Home | Tel: 01708 548 759
Paternoster House Care Centre | Tel: 01992 721 066
Upminster, Essex, RM14 2YP
Waltham Abbey, Essex, EN9 3JY
Picking the right home for you
It is important to make a shortlist of care homes that
you would like to visit. The listings beginning on
page 62 are a great starting point and will help you
to think about which homes you may like to look at
and the areas in which you’d like to live. The listings
in this directory have service user bands which set
out who they can care for. Start by choosing homes
that meet your needs.
When you contact the home ask to speak to the
manager and ask him or her to send you a company
brochure and copy of the most recent inspection
report. Inspection reports can also be downloaded
from www.cqc.org.uk. For more information on
inspection and inspection reports see page 55.
Once you have a number of homes you’d like to
look at arrange to visit them. You should ideally visit
at different times of the day to see what the home
is like at mealtimes or in the morning or afternoon.
Initially arrange to visit at a time that suits you,
you can always arrange to have a second visit at a
different time if you’d like to see the home again.
Take a family member or friend with you to get their
opinions too. It is also useful to have a checklist of
questions to ask, see page 39. Ask someone to make
a few notes whilst you go around, you can then refer
back to these when making your decision.
First impressions count, as with any choice of
home, you need to feel happy, comfortable, settled
and confident that you’ll enjoy living there. Ask to
speak to some of the residents and staff to get a
feeling of what life is like in the home. If you’d like
to get a feel of day to day life in the home, drop in
unexpectedly.
A good care home should promote your
independence and choice. They should get to know
you, your likes and dislikes and put together a care
plan
of your
needs
as well as08:58
yourPage
preferences.
Romford
1/5_Layout
1 02/11/2011
1
Looking for
care or support?
For independent, impartial advice
on your care options, call this Directory’s
advice line on freephone 0800 38 92 077
We provide you with information on care,
accommodation, funding and rights. A personalised
report can be generated providing details of all
options that meet your criteria.
This should be reviewed regularly and can
contain both medical and personal details like any
medication you have, when you should take it and
what hobbies or interests you have.
When you come to move in give yourself some
time to settle. It can be a big adjustment. Some
homes offer trial stays for you to see if you like
living in the home once you’ve moved in. Ask if
this is possible at your chosen care home. If, when
you move in or have a trial stay, you have any
teething problems discuss these with staff and
management. They can usually be ironed out easily
meaning you can enjoy your new home. If you have
any concerns or compliments to make see page 55
on how to do this.
For more details on choosing a care home, advice
on moving in or other care home related questions,
call this Directory’s independent advice line on
ROMFORD NURSING CARE CENTRE
www.ranccare.co.uk
107 Neave Crescent, Harold Hill, Romford, Essex, RM3 8HW
General Manager:Grace Borrell
T: 01708-379022 F: 01708-370123 E: [email protected]
Romford Nursing Care Centre is a purpose built care home with
nursing providing 114 beds with the accommodation arranged over
three floors in five care suites. All rooms are single en-suite, with
a range of lounge and dining facilities offering choice to all residents.
The home has been tastefully decorated and furnished throughout
to afford an enhanced quality of life. There is a varied and stimulating
social care programme as well as a resident physiotherapist. Cuisine
is of a particularly high standard with a choice of menu. Care is
provided to the elderly who may require residential dementia care,
dementia care with nursing, with intercall system designed for
dementia residents, general nursing, palliative care, and for the young
physically disabled in a dedicated unit on the ground floor. Our team
of skilled, professional and dedicated staff deliver care and services in
a professional, imaginative caring and sensitive way. To arrange a
visit or for further information please do not hesitate to contact our
general manager at any time.
35
Silverpoint Court
Residential Home
Silverpoint Court • Silverpoint Marine • Canvey Island • Essex • SS8 7TN
Tel: 01268 515 564 • Fax: 01268 510 404 • Manager: Raj Chahal
E-mail: [email protected] • Web: www.nellsar.com
Silverpoint Court Residential Home was purpose built in 1995 to
provide a home for 36 people on the coast of Canvey Island, Essex.
• Fabulous position with sea views from lounges
and some bedrooms
• Serene location yet close to town
• Recently built with high standard of furnishings
• Varied activities programmes
• Brand new conservatory
and beautifully landscaped gardens
Will I need to sign a contract?
If you are self-funding your care you will have
to sign a contract with your care provider, it is
important to speak to solicitors with experience
in this field. Any contract should explain: the cost
of care, what services are included in the price
and how often this is reviewed; what complaints
procedure is in place; what your rights are and the
obligations of the care provider under the contract;
the procedure for cancelling a contract and the
administering of medication.
If your place is funded by the local authority it will
contract directly with the care provider however
you should receive a written copy of the terms and
conditions.
For more information on care home contracts
and how to find a specialist solicitor, call this
Directory’s independent advice line on
Is going into residential care always a permanent move?
Residential care can be used in a number of ways to
meet individual needs.
See page 47 for details of contracts for those
paying third party payments.
47
‘Short Term Break’ or ‘Respite’ – this is a
chargeable service though it won’t take your
property into account when assessing your
contribution to the cost of care. You can have a
number of short stays in a residential home in
a year. This might help you and your family or
carers to manage your needs without requiring
permanent residential accommodation.
assessing your contribution to the cost of care (as
long as the temporary stay does not exceed 52
weeks without good reason and subject to the
conditions outlined in the Department of Health’s
Charging for Residential Accommodation Guide).
An example might be if you need to leave your
home whilst major repairs are carried out but want
to return once these have been completed.
‘Intermediate’ residential care – this refers to
situations where someone coming out of hospital
is discharged into residential care. This type of
placement enables a decision to be made about
your future needs while ensuring you can leave
hospital as soon as possible. You will not be
charged for the first six weeks of intermediate
residential care. For more information on
intermediate care see page 8.
Permanent residential care – going into residential
accommodation may be the best way of meeting
your needs in the long term. This is chargeable and
will take into account your money and assets when
assessing your contribution to the cost of your care.
For more information on funding residential care,
see page 46.
Temporary residential care – this can last up to
52 weeks, with the goal of returning you to living
independently. This is a chargeable service though
it won’t take your property into account when
For more information on residential care, please
contact this Directory’s free and impartial advice
line, in association with FirstStop Advice on 0800
31 02 011. For information on paying for care
call 0800 31 02 011.
Looking for care or support?
For independent, impartial advice on your care options, call
this Directory’s advice line on freephone 0800 38 92 077
We provide you with information on care, accommodation, funding and
rights. A personalised report can be generated providing details of all
options that meet your criteria.
37
You’re unique.
So are we.
We believe that it’s through taking time to
understand each individual, their likes and dislikes
and their life stories that we can provide personal
care with a real difference.
Alderwood
Nursing, Residential
& Dementia Care Home
39 Essex Hall Road
Colchester, CO1 1ZP
Honey Lane
Specialist Dementia
Care Home
Honey Lane, Waltham
Abbey, Essex, EN9 3BA
Ashbrook Court
Nursing, Residential
& Dementia Care Home
Sewardstone Road
London, E4 7RG
The Spinney
Residential & Dementia
Care Home
21 Forest View, Chingford
London, E4 7AU
We not only offer the highest standards of nursing,
residential and dementia care, but a vibrant
community where our residents can connect and
enjoy their time together. It’s just one of the ways
we help your loved one lead a better life.
To find out more information about any of our
homes throughout Essex or to arrange a visit
please call 0208 879 6567
or email [email protected]
www.carebase.org.uk
Y u’re unique. So are we.
Yo
Care home checklist
Home 1 ......................................................................................................................................................
£ ...............
p/w
Home 2 ......................................................................................................................................................
£ ...............
p/w
Home 3 ......................................................................................................................................................
£ ...............
p/w
First impressions
•
•
•
•
•
Were you met when you first arrived?
Do staff seem warm, friendly and polite?
Do the residents seem happy, active and sociable?
Does the home feel homely and welcoming?
Is the home fresh, clean and comfortably furnished?
Fees
• How much are the fees?
• Do the fees cover all the services available?
• Under what circumstances will the fees alter ‒ e.g.
annually or according to increasing needs?
• Is the notice to terminate reasonable?
Transport
• Is the home easy to get to for relatives and friends?
• Does the home provide its own transport?
Accommodation
• Are bedrooms single or shared? Is there a choice?
• Can you decorate and re-arrange your room
to suit yourself?
• Can you bring your own furniture and TV?
• Is there a call system for emergencies?
• Are there enough sockets in your room?
• Can you control the heating in your room?
• Can you lock your room and is there a secure
place for valuables?
• Is there a separate dining room? Bar?
• Are there toilet facilities within easy reach of the
communal facilities?
• Are there both showers and baths?
• Are bathrooms adapted to help people in and out
of the bath?
Accessibility
• Does the home have the right adaptations and
equipment to meet your needs?
• Are all areas accessible for wheelchair users?
• Does the home have extra wheelchairs and
walking aids?
• Is there adequate provision for people with sight or
hearing difficulties?
Life within the home
• Are there any rules and restrictions
(e.g. going out, time of return etc)?
• Can you choose when to get up and retire every day?
• How are residents involved in decisions about life in
the home?
• Is there a telephone where you can make and
take calls in private and comfort?
• Is alcohol served or permitted?
1 2 3
• Are there smoking and non-smoking areas?
• Are there arrangements for religious observance?
• Can you handle your own money?
If not, what arrangements are in place?
• Does a hairdresser/chiropodist visit?
• Are residents accompanied on visits to the GP or
hospital?
Staff
• Do the staff appear clean, cheerful and respectful?
• Do the staff talk to residents and how do they talk
to them?
• Are the staff formally trained?
• Is there an adequate number of staff on day and night?
visitors
•
•
•
•
Are visitors welcome at all times?
Is there somewhere to see them in private?
May your visitors join you at meals?
Can your visitors stay overnight?
Catering
•
•
•
•
Do you have a choice about meals?
Is the food varied and interesting?
Can the home cater for your dietary needs?
Can you have snacks or drinks any time
of the day or night?
• Can you eat in your room?
Activities
• Can you continue to pursue your hobbies
and interests?
• Are there organised activities and entertainment?
• Are outings and holidays arranged?
How much do they cost?
• Are escorts available if necessary?
• Is a library service available?
• Can you have your own flower bed or help
in the garden?
• Can you stay in your own room if you want to?
Gardens
•
•
•
•
Are the grounds/gardens attractive?
Are all areas safe and accessible?
Is there somewhere to sit?
Are they quiet?
Contract terms
•
•
•
•
Can you retain your own room if away?
Can you have a short-stay or trial period?
Will you be given a statement of terms on admission?
Are all procedures, such as complaints,
clearly spelt-out?
39
your right to choose a care home
You have the right to choose a care home that you
would like to live in and that meets your needs. If you
are funding your own place you are free to visit and
decide upon any care home, anywhere in the country.
If the local authority it funding your care place,
you still have the right to choose a home to meet
your assessed needs however, if the cost of the
accommodation is higher than the local authority
would usually expect to pay you may be expected
to find a third party top up to cover the difference
in cost. More information on ‘top ups’ can be
found on page 47 or by contacting this Directory’s
financial advice line, in association with FirstStop
Advice on 0800 31 02 011 or by visiting its website
For more information on your right to choice
and control, see page 6.
6
out of county care homes
Did you know you can choose a care home outside
your home county? You may want to be closer
to friends, family members or you may want to
relocate to another part of the country.
If you are eligible for state funding, the local
authority is still responsible for your care fees,
even if you choose a care home in another region.
The home you choose must be suitable for your
assessed needs and comply with the terms and
conditions set by the authority. The fees that your
local authority will pay may vary. They may offer
ST. ELIZABETH S
C A R E
H O M E
W I T H
N U R S I N G
Caring for people with epilepsy, autism and other complex needs since 1903.
you the fees you would receive if you remained
within the county, or they may offer you the fees
that the local authority would pay in your chosen
region. You must seek further advice before making
your decision. If you’re paying for your care yourself,
obviously you have freedom to choose wherever
you move.
For further advice and information, call this
Directory’s independent advice line:
st
Elizabeth’s
adult care
Set in safe and spacious grounds, St. Elizabeths offers residential care, respite services and day opportunities
to adults18+ who have epilepsy and related learning and physical disabilities. We offer:
• Robust person centred planning
• Intensive health, nursing and therapy support
• Full and varied day care programmes both on and of site comprising of over 30 activities
Tel: 01279 843451
• Four innovative Social Enterprises, providing vocational experience in horticulture, art
and ceramics, making and selling jewellery, and producing our own apple juice.
St Elizabeth s Centre, Perry Green, Much Hadham, Hertfordshire SG10 6EW
www.stelizabeths.org.uk
your rights in a care home
When you move into a care home, you are entitled
to keep your full rights as a citizen. This means
being given the opportunity to live as normal a life
as possible given any disabilities or other conditions
that may have contributed to your decision to
move from your own home.
You have the right to:
• have any complaint you make dealt with quickly,
fairly and efficiently,
• be treated with dignity, respect, care and
sensitivity,
• privacy and your own private space,
• be as independent as you want to be,
• decide for yourself what you want- or don’t want
– to do,
40
• go where you want as long as it is safe to do so,
• be involved in all decisions about your care at all
times,
• expect the home to keep you fit and alert and
help you maintain as much independence as
possible,
• keep in touch regularly with friends and family
and expect the home to help facilitate this,
• expect that the routines of the home, such as
meal times, will suit your needs,
• be offered the opportunity to be involved in
activities taking place outside the home.
For more details on your rights in a care home,
call this Directory’s independent advice line on
Specialist care needs
Dementia care
First steps
If you, or someone you care for, have dementia
the initial point of contact to access care services
is either your GP (for health care) or the local
authority. Your GP, as well as discussing your
concerns, will be able to carry out a series of tests
which will establish the nature of your condition
and advise whether treatment is possible.
Some forms of dementia are not permanent
and can be caused by a range of emotional,
physiological and physical ailments, which bring on
dementia-like symptoms. It is important that any
diagnosis eliminates the possibility of a reversible
dementia before a medical prognosis is made.
Following a diagnosis of dementia, your GP may
refer you to a specialist like a Consultant in Old
Age Psychiatry, a Community Psychiatric Nurse or
an occupational therapist with a special interest in
dementia care.
People with dementia can be cared for in their
own home or in specialist care homes depending
on their specific needs.
Support in the community
A range of community care services are available
to help you stay in your own home. These are the
same for those without dementia just with differing
levels of support and include home care (discussed
on page 11); meals in the home; sitting services
(which provide a break for any carer); advice on
equipment and adaptations; day care centres and
respite care.
These services can be provided directly by
registered providers if you do not require or are
ineligible for local authority funding.
The local authority has a duty to assess each
person on an individual basis in order to identify
and meet any eligible needs. Depending on your
needs you may need specialist care, and if you are
eligible you will be supported with the appropriate
Your service, your way
Family Mosaic is an award winning support provider able to offer a wide
range of support when and where you need it. We can offer:
24 hour support or care for people with learning disabilities, support for older people in their
homes, housing and benefit related support, respite or medical respite services, help after a
hospital stay, support for children or young people with disabilities and help with caring for
family or relatives in your home.
All our staff are highly trained, can administer medication, help with
household tasks, get you to appointments, provide personal care,
advise and support; we create a stable core team around our customers
so familiar faces deliver a high quality service.
Your service, designed to your needs, delivered the way you want
Email:
Phone:
[email protected]
07508 875437
41
Support in the community continued
services. If you are not eligible you are free to
choose and arrange any support you feel necessary
to help you live the life you want to. You will be
required to pay for this yourself although you will
be able to use any benefits you may receive. For
more information on benefits see page 47-48.
Residential dementia care
If the time comes when remaining at home is
no longer viable, the benefits of residential care
need considering. Questions to ask of any home
registered for someone with dementia would
include:
• Who is the senior clinician who can act as a
single point of contact for people to approach for
information and advice?
• What training programmes do staff participate
in?
• Does the home offer a person-centred approach
to their care planning?
home is critical.
The use of medication is a highly emotive subject
and any psychotropic medication must be very
carefully prescribed. A fine balance exists between
‘acting in the best interests of the individual’
by prescribing medicine and the benefits of
‘normalisation’ where time and energy is spent
maintaining familiar, comfortable surroundings
which help reduce stress and possibly avoid the
need for certain medication.
When looking for a specialist dementia care
home use the checklist on the opposite page to
help you compare what they offer.
• Is the home designed with the needs of its clients
in mind, especially safety and accessibility?
• Is there plenty of natural light?
• Is moving around helped by easily-understood
signage?
Life doesn t stop
with dementia
Living life ‒ activity for health and well-being
• How is technology employed to help alleviate
falls and help orientation?
• One-to-one support at home and in the community
Differentiating one home from another can be
difficult but the quality and quantity of staff training
is especially important, along with the turnover of
staff as continuity of relationships in this type of
• Training for professionals and family carers
• Activity centres for carers and cared-for
• Respite for the family carer
• Information and advice on quality dementia care
T: 01245 363789
[email protected]
www.essexdementiacare.org.uk
Local support
There are many organisations to support people
with dementia and their families in Essex. There
are support groups for people with dementia and
their family carers, groups offering information and
advice, even groups offering leisure activities in
the home or in the community. Dementia web has
details of many local support groups and
local Alzheimer’s Society branches.
www.dementiawebessex.org.uk
For more information on dementia, dementia
care and choosing a dementia care home, call
this Directory’s independent advice line on 0800
The End of Life Care Strategy
Although the subject of dying is often painful
to contemplate and as a society we find it hard
to discuss, the way care professionals approach
the process is incredibly important for the client,
their family and carers. The Department of Health
has published a Strategy for every organisation
involved in providing end of life care. Each will be
expected to adopt an overall coordination process,
such as the Gold Standards Framework, whilst
developing the best possible outcome for clients.
Those being cared for will have the opportunity
to discuss their personal needs and preferences
42
Residential dementia care checklist
Things to look for in care homes and care homes with nursing specialising in dementia.
Residents
The best indication of a good home is that the residents
appear happy and responsive.
•
•
•
•
•
Are residents involved in activities or chatting?
Are residents clean and comfortably dressed?
Do they seem alert and interested?
Do they talk to you as you walk round?
Are they encouraged to do as much for themselves
as they can? Can you see any examples of this?
Access
If the person with dementia needs or is likely to need
equipment or adaptations you may want to check
whether:
• The corridors and toilets are wide enough for a walking
frame or wheelchair.
• There are suitably adapted toilets and baths.
• There are ramps or a lift.
• There is adequate signage and cues for different parts of
the home such as dining room and bathroom.
Bedrooms
You may want to find out whether the person with
dementia can have a single room and whether:
• Residents are encouraged to bring in some of their own
furniture and possessions to increase familiarity.
• The bedrooms are bright and pleasant.
• Residents can go to their rooms when they wish
to be alone.
• Residents are able to keep pets in their room or in
other areas of the home.
• Staff respect the right to privacy and knock on bedroom
doors.
Toilets
Getting to the toilet in time can sometimes be a
problem as dementia progresses.
• Are there enough toilets within easy reach of the
bedrooms and living areas?
• Are staff trained to spot the signs when someone
needs to go to the toilet?
• Are staff cheerful and tactful about helping residents use
the toilet and changing them if they are incontinent?
Living areas
Look to see whether chairs are arranged in groups to
encourage talking rather than placed in a circle round
the outside of the room.
• Is there a TV or radio left on when no one is watching
or listening?
• Is there more than one room where residents can sit
or where they can be quiet or see visitors?
• Is there a garden where residents can walk safely?
Health
You will want to know what happens if residents are
unwell or need medication.
• Which doctor or doctors can residents see?
yN
• Can a relative stay overnight if a resident is unwell?
• What happens if residents need help with taking
medication?
• Are changes in medication discussed with the
family carers?
visitors
You will want to make sure that there is good
communication between relatives and the home and
that phone calls and visits are encouraged.
• Are visitors welcomed at any time?
• Are visitors encouraged to take residents out or join
them for a meal?
• Are children made to feel at home?
• Are relatives involved in care planning and the general
life of the home?
Activities
Residents should be stimulated without feeling stressed.
• Are there opportunities for residents to help staff with
small tasks if they wish?
• Are the activities individualised and people’s
likes/dislikes recorded in care plans?
• Are activities available each day?
• Are residents left to sit in front of the TV?
• Are reminiscence activities available?
• Are residents able to compile memory boxes?
Staff
It is important to note whether staff seem friendly
and caring towards residents and whether they treat
residents with respect.
• Do they have any training and experience in dementia
care?
• Do they make time to sit and chat to residents or talk
to them while they are helping them with physical
tasks such as washing and dressing?
• Do they know about residents’ backgrounds, habits
and interests?
• Will the person with dementia have a member of staff
particularly responsible for their care?
• Is there a member of staff you can talk to about your
own worries about the person with dementia?
Manager/head of home
A manager who is caring as well as efficient can make all
the difference to a home.
• Does the manager have a friendly manner with
staff and residents?
• Do they answer your questions openly and
seem to understand your concerns?
• Do they have a knowledge of dementia and can
they deal with difficulties that may arise in an
understanding way?
• Is there a full assessment at home before a
resident is admitted?
• Does each resident have a care plan and are their
needs regularly reviewed?
• Is the family carer consulted about the care plan
and about any proposed changes to it?
43
The End of Life Care Strategy continued
with professionals who will be supporting them.
These will be recorded in a care plan so that every
supporting service will be aware of the client’s wishes.
All health and social care staff must be trained in
communication regarding end of life care and will
be trained accordingly in assessing the needs of
clients and carers.
Despite general reluctance to broach this
sensitive area, it is worthwhile asking potential
care providers their approach to end of life care
and whether they are following national strategies
for implementing best practice.
Learning disability
The Government has indicated that services
for people with disabilities should promote the
following key principles:
• Respect people’s rights.
• Actively promote people’s independence.
• Ensure that people have and are able to make
choices in all areas of their lives.
• Create opportunities for people to be included
rather than separated from society.
In Essex, if you are assessed as needing support
the local authority will help you access community
support services. These can include help in the
home, adaptations and equipment, holidays and
even a care home place, if appropriate.
For people looking to move out of their family
home, there are a number of options that could be
explored before considering residential care. Some
people may be able to have their own flat with
support coming into their home. There is also the
option of supported living, where someone can
share a property with one or more other people
with support provided for all. These can give great
independence and choice. A good quality, care
home can also help to promote independence and
can be a step towards more independent living
for some people who may initially require more
support. There are other alternatives too such as
Adult Placement or Shared Ownership schemes
that could be considered and these can be set up
through a social care practitioner from the local
authority’s Adult Learning Disability Teams.
If residential care is the best option for your care
and support needs check a number of points.
• Is the provision in accordance with the current
standards?
• Is care assessed on dependency and number of
residents?
• Does the home have close links with the local
authority’s Adult Social Care service?
Looking for care or support?
For independent, impartial advice on your care options,
call this Directory’s advice line on
freephone 0800 38 92 077
We provide you with information on care, accommodation,
funding and rights. A personalised report can be generated
providing details of all options that meet your criteria.
44
Physical disability
If you have a physical disability you may need support
on a daily basis. There are many organisations to
help people aged between 18 and 64 with a physical
disability or sensory impairment to maintain their
independence by living in their own homes and
communities.
If you have a physical disability or a long term
illness, there are a range of services, support and
advice to help you live as independently as possible
in your own home. This might include getting
equipment to adapt your home, or receiving care in
your own home.
See page 10 for information on keeping your
independence as it may be able to help you maximise
your independence.
If you are eligible for local authority funding you
may receive a personal budget or direct payment
to enable you to purchase your care and support
according to your assessed needs. For more
information on self-directed support, personal
budgets and direct payments please see pages 50-51.
Mental health
When someone is worried about their mental
health they will usually visit their GP who may refer
them to a specialist mental health service. In Essex
this is provided by the North Essex Partnership
NHS Foundation Trust (NEPFT) and the South Essex
Partnership University NHS Foundation Trust (SEPT).
Essex County Council has partnership
agreements with the Trusts to provide social care
for adults of working age who have mental health
needs to help them make the most out of their lives.
The Trusts also provide mental health services for
older adults and for young people through separate
agreements with the County Council.
Support is provided to help manage everyday
living; organise activities, employment and training
to build self-confidence; and give encouragement
to become part of the local community and be
more independent.
There is increased demand for home care for
people with mental health problems arising from
greater use of supported living instead of care
home placements. This can be funded through an
individual’s Personal Budget if they are assessed
as eligible for social care support. For more
information on supported living see page 44. For
more information on personal budgets see page 51.
45
What will I have to pay for my care?
Whether or not you have to pay towards your care
will depend on your financial situation and your
level of need. Essex County Council’s Adult Social
Care department will undertake an assessment of
both your needs and finances to understand what
you may be required to pay and any assistance they
may be able to give.
Do you have more than £23,250 in capital and
savings?
• A child under 18 who is yours or is your
responsibility, or
• A lone parent who is your estranged or divorced
partner.
Essex County Council’s Adult Social Care
department also has discretion to ignore the value
of your former home in other limited circumstances
such as if a former carer of yours still lives there.
Seek independent advice if you feel this may apply.
The value of your home (or former home) is
included in the assessment of your capital unless it
is still occupied by:
• Your spouse or partner or civil partner, or
• A relative of yours who is 60 or over or
incapacitated, or
If you dont have more than £23,250 in capital
and savings:
Adult Social Care may contribute financially
towards your care costs after they have carried
out an assessment of your care needs.
How much?
To work out how much they may pay, you must
ask Essex Social Services’ Adult Social Care for a
care needs assessment. This will define your care
needs and how they will be best met.
Adult Social Care will also assess your financial
situation, which will determine how much you
may have to pay and how much they may have to
pay. Your choice of care provider will be limited
to those that accept Adult Social Care’s funding
level. More expensive care homes will expect
If you do have more than £23,250 in capital
and savings:
You will be responsible for paying for your own
care. If you wish you can arrange with Adult Social
Care for a social care assessment. This will define
your care needs and how they will be best met and
will help you when considering care providers and
whether they are able to meet these needs.
This directory gives you full listings of all care
providers in the Essex region and you are free to
46
you to arrange a third party payment to ‘top-up’
the difference. You are not permitted to pay this
yourself if your capital is below £23,250. For more
information on third party top ups, see page 47.
If your capital is less than £14,250 and the
provider you choose charges fees that are within
Adult Social Care’s funding rate, your contribution
will be assessed only on your income. Normally
all your income would be taken towards the fees
except £23.50 you are allowed to keep back as a
personal expenses allowance. The income of your
spouse or partner is ignored as is the value of any
savings held in their name.
With capital between £14,250 and £23,250 you
will also be expected to contribute £1 per week
for every £250 you have above £14,250.
choose any one you wish that you feel will meet
your care and support needs.
If, apart from your property, your savings are
less than £23,250 and you have been assessed
as needing a care home, Adult Social Care can
help with the fees for the first twelve weeks. After
this time, any money from Adult Social Care will
be regarded as a loan and will need to be repaid
once your house is sold. This is covered in greater
detail on page 48.
WHATEvER yoUR CIRCUMSTANCES
Consider claiming benefits
Remember:
• Income-related Employment and Support
Allowance (for those under State Pension age –
this used to be age 60 for women and 65 for men
but from April 2010 changes were introduced to
include a gradual rise in women’s State Pension
age over a number of years, to equal the State
Pension age to 65 for both men and women).
• If your spouse or partner still lives at home, any
income and savings in their name only will not be
included in the financial assessment.
• If you have a private pension and your partner
still lives at home, only half the pension will be
taken into account in the financial assessment if
you pay the other half to your partner.
• Your assessment will be made up of two parts, a
care element and a financial element. The care
assessment is essential if you want Adult Social
Care to assist with the first twelve weeks funding
or if there is a chance that your capital might
deplete to the level where you would qualify for
their funding.
• Pension Guarantee Credit and severe disability
addition (for those over women’s State Pension
age – previously 60 for both men and women).
• Pension Savings Credit (for those aged 65 or over).
• Attendance Allowance, worth £51.85 or £77.45
per week depending on your care needs.
• A care home with nursing will generally be more
expensive than a care home offering personal
care only.
• Disability Living Allowance, depending on care
and mobility needs. Care needs paid at three
rates; £20.55, £51.85 and £77.45 and mobility
needs paid at two rates: £20.55 and £54.05.
Please note: Attendance Allowance and the care
component of Disability Living Allowance are only
payable when you are assessed to pay the full cost
of your care or when you have a deferred payment
agreement. Neither benefit is means-tested or
taxable.
Third party payments (top-up)
If your care is funded by Essex County Council and
you choose a care home that costs more than the
rate Adult Social Care usually pays for a person with
your needs, someone will have to make up the
difference. This extra payment is often referred to as
a ‘top-up’ or ‘third party top-up’.
The third party top-up fee will always be the
difference between the care home fees and the
Council’s contract rate – Adult Social Care will be
able to tell you what this is for your area. If the topup is not paid regularly, you may be asked to move
to accommodation provided at the contract rate.
Except in limited circumstances, the law states
that you or your spouse are not allowed to make this
additional payment yourself. The responsibility for this
often falls to a member of your family or a benevolent
sponsor such as a charity. Once this person or
organisation has been confirmed, they must sign an
agreement formalising the arrangement.
Third party payments are only appropriate if the
person providing the ‘top-up’ is confident of their
on-going ability to pay. It is important that whoever
agrees to do this for you is made aware that the
amount could increase in the future and they must
be confident any increases will be met. Should
payments stop for any reason, you should seek help
and advice from Adult Social Care immediately.
The person that agrees to pay the third party
payment will enter into a contract with Essex
County Council. This contract will be between them
and the council not you and the council.
As the financing of care is a complex area, you are
advised to seek professional advice about paying
for care. Contact this Directory’s free advice line, in
association with FirstStop Advice on 0800 31 02 011
or by visiting its website www.firststopadvice.org.uk.
Assuming you will be moving into care, you
may be entitled to some of the following financial
assistance and support even if you are regarded as
self-funding.
47
Twelve-week property disregard
If your former home is included in your financial
assessment but your other capital is less than
£23,250, and your income is not enough to meet
your care home fees, Adult Social Care will help with
the cost during the first twelve weeks of permanent
care provided they agree that care is needed.
Deferred Payment Agreements
After the twelve-week property disregard period,
any financial help from Adult Social Care will
be charged against the value of your home and
recovered once your house has been sold. However,
local authorities have discretion as to whether to
enter into an agreement in individual cases and
they may limit how much they will pay. If you enter
into a deferred payment agreement it may affect
your entitlement to means-tested benefits, e.g.
Pension Credit, if your property is not seen to be on
the market and becomes treated as capital by the
Department of Work and Pensions (DWP).
Council Tax Exemption
If your property is left empty when you move into a
care home you should receive full exemption from
Council Tax until such time as it is sold.
Attendance Allowance and Disability Living Allowance
Attendance Allowance is paid by the Department
for Work and Pensions, for those people aged 65 or
over, who have personal care or supervision needs,
or who have a terminal illness. It is paid at two rates:
the lower rate of £51.85 per week paid for those
needing care or supervision by day or night, and a
higher rate of £77.45 per week for those with care
or supervision needs both during the day and night.
Disability Living Allowance is paid by the
Department for Work and Pensions, for people under
the age of 65 who have personal care or supervision
needs, have a terminal illness, or have difficulty
walking. It is made up of a care component (paid
at three different rates with a top rate of £77.45
per week) and a mobility component (paid at two
different rates with a top rate of £54.05 per week).
Pension Credit
If you receive Pension Credit and qualify for
Attendance Allowance you will also be entitled
to the Severe Disability Addition currently £58.20
per week. Your property, if on the market, is
disregarded capital for Pension Credit purposes.
Please note:
If you are not paying the full cost of your care
home fees you cannot receive payment of
Attendance Allowance or the care component of
Disability Living Allowance. However if you still
own your former home, and the local authority
is helping you with your care home fees under
a deferred payment agreement, you may still
be entitled to payment of these benefits. This is
because the money paid by the local authority
will eventually be repaid from the proceeds of sale
once the property is sold
These rates are relevant from April 2012 - April
2013. Both of these benefits are non-taxable and nonmeans tested, which usually means that your income
and capital will not affect your eligibility for claiming.
NHS Nursing Care Contribution
Whether you are a temporary or permanent
resident, if you live in a care home that provides
nursing care you may be entitled to a non-meanstested NHS Nursing Care Contribution (currently
48
£108.70 per week for the standard rate and
£149.60 per week for the higher rate) towards the
cost of your nursing care. This is paid by the NHS
directly to the home.
NHS Continuing Care Funding
You can receive continuing healthcare services in
any setting, including your own home or in a care
home. The NHS will pay if you need healthcare
from a community nurse or a therapist as well as
personal care to help you at home like having a
bath or dressing.
If you live in a care home with nursing
(traditionally called a ‘nursing home’), you may
qualify for the full cost of your care home fees,
including board and accommodation, under
the National Framework for NHS Continuing
Healthcare. Whether you might be eligible for NHS
Continuing Care funding will be considered when
you have your care needs assessment.
Section 117 Aftercare
If you have a mental health condition and you
have been admitted to hospital under Section
3 of the Mental Health Act 1983 for assessment
and treatment your care home fees could be fully
funded under Section 117 aftercare. This is often
provided by or jointly with the local authority.
Understanding your rights before moving into
care is essential. There are a number of financial
products and specialist companies who may be
able to help. It is important to seek advice before
committing yourself. Contact this Directory’s free
advice line, in association with FirstStop Advice on
0800 31 02 011 or by visiting its website
Am I entitled to any other benefits?
Winter Fuel Payment is a non means-tested annual
amount paid if you are aged 60 years or over. The
amount paid will depend on your circumstances
being either £100 or £200 with an addition of either
£50 or £100 if you were aged 80 years or over.
If you live in a care home and are not in receipt of
Pension Credit you should get £100 aged 60 to 79
and £150 if you are aged 80 years or over.
For information on Attendance Allowance and
Disability Living Allowance, please see pages 47-48.
For information on Carer’s Allowance, please see
page 7.
What funding options are available to me if I pay for my own care?
If you do not qualify for council funding, or if for any
reason you choose not to be financially supported by
the council, you can arrange and pay for your own
care. The cost will depend on how much care you
need, the type of care provision you are receiving
(home care or care home) and where you live. If
you are meeting the cost from your savings, you
are advised to get specialist financial advice to help
you to use your money to its best effect and avoid
running out of money for other essential living costs.
49
Equity release
Funding options for home care can include Equity
Release Schemes if you own your own home. There
are two different types of scheme:
• a lifetime mortgage which is based on raising a
loan against the value of your home, and this is
eventually repaid when you move out or die;
• a home reversion plan, under which all or part
of your property is sold to a home reversion
company.
Most reputable equity release schemes carry a
guarantee that any accruing loan will never exceed
the property’s value and you would be allowed to
continue living in your home. Depending on your
circumstances, it might be better to take a regular
income or ‘draw down’ facility rather than a large
lump sum on which you will pay interest from the
outset. Alternatively, a single lump sum might be
released to buy a care fee payment plan which
could provide regular income to pay for home care.
Immediate Need Care Fee Payment Plans
In exchange for a lump sum, these plans are
designed specifically to provide a guaranteed
regular income for those people who need care.
It is essential to seek independent advice when
considering equity release or immediate need
care fee payment plans from a qualified adviser
who will talk to you about your circumstances and
assess whether these financial products are the
right option for you and if so, provide you with
comprehensive advice that meets your needs and
circumstances. If these aren’t right for you the
adviser should be able to help you consider what
your other options might be.
It is important to seek advice before committing
yourself to any financial products. Contact this
Directory’s free advice line, in association with
FirstStop Advice on 0800 31 02 011 or by visiting its
website www.firststopadvice.org.uk.
Personalisation
Personalisation gives care seekers who are funded
by the local authority more control of the services
they receive and how money assessed to meet their
care needs is spent. Personalisation is administered
via self-directed support and money can be
provided in a personal budget.
Self-directed support
Self-directed support is designed to help people
take control of their own social care budgets,
manage their own support and choose the services
that suit them best using the money from different
areas more flexibly. The person is at the centre of
the planning process as they are best placed to
understand their own needs.
Self-directed support is a relatively new way to
provide adult social care. As the name suggests,
self-directed support allows those eligible for social
care funding from the local authority to design and
tailor their own support package to meet unique
and special requirements.
50
Whereas previously you may have been limited
to traditional options such as visits to a day care
centre, or home help, self-directed support offers
many more options. Perhaps you would like to
keep your independence by funding transport to
the shops every week, or to visit a relative who you
may have lost touch with otherwise? Or maybe
you would have a better quality of life if you could
attend a local college course to learn a new skill,
or even have some help in getting out and about
to keep active. Self-directed support provides you
with a personal budget that can be used to access
this wide array of services.
Personal budgets
If you wish to take self-directed support you
can receive help with filling out an assessment
form, completing a financial assessment, writing
a support plan, finding the services or activities
which are fitting and, if needed, help with the
management of a personal budget.
There are three options for managing a budget:
• Personal Budget Direct – This option allows you
to manage the budget and choose where, when
and how to purchase goods and services. You
will need to shop around and make comparisons
between the different goods and services
available. You could ask a third party to look
after the budget for you. This could be a family
member or friend, an independent broker or an
advocacy and support organisation.
• Personal Budget Managed - Essex County Council
looks after the budget for you and provides
goods or services that you would like. You will
only be able to choose from care services such
as care and support at home, respite care, meals
services or day services.
• Personal Budget Administered – If you are
unable to manage the budget due to incapacity,
a third party could undertake this role and
responsibility. There are a range of options, such
as an independent service broker or independent
service provider. It is also possible to have the
money managed using a trust or an individual
service fund. Whatever method is right for you,
the money will still be used to obtain the goods
and services set out in the support plan.
Taking the Right to Control
Essex is currently running an initiative called
the ‘Right to Control’, which is designed to give
disabled people more choice and control over the
support they receive from six different sources. It’s a
legal right which means that eligible individuals will
be able to combine their support and decide how
best to spend the funding they receive to meet
their needs.
The six funding streams which are included are:
• Access to Work
• Adult Social Care
• Disabled Facilities Grant
• Independent Living Fund (ILF)
• Supporting People
• Work Choice
These streams are now working closely together
to join up support and share information to give
customers more choice and control over their
support. If you are eligible for the ‘Right to Control’,
you will be told about this when you are assessed or
reviewed by any of the participating public bodies
(those administering the six funding streams).
Right to Control only applies in the Essex County
Council area, and does not apply to residents of
Southend-on-Sea and Thurrock unitary authorities.
Personal assistants
A personal assistant (PA) is someone who is
employed to assist an individual with their care and
support needs. If you are funded by Essex County
Council, choose to receive a cash payment and
employ your own personal assistant, you will have
the responsibility of being an employer.
Essex County Council will refer you to ILA Ltd
for independent advice, support and information
about all aspects of employing staff. See page 53
for more information.
You cannot use a cash payment to employ a
partner or anyone living in the same household,
except in special circumstances. This will need to be
agreed by Essex County Council. If you are planning
to employ a personal assistant, on-going support
may be required to manage the cash payment,
or the support of a payroll service; ecdp pass can
provide this help. See page 53 for more information.
What happens if I want to purchase PA support from a care agency?
If you intend to purchase support directly from
a care agency, Essex County Council staff will be
able to provide guidance of where to purchase the
support from. When purchasing support from an
agency, you should make sure that the agency is
registered with the Care Quality Commission. For
more information on CQC see page 55.
51
Our vision is to enhance the
everyday lives of disabled people
in Essex and beyond
› Make sure you stay in control
Why we are different:
Our services:
At ecdp we recognise that moving home to get
support and care is not always the best choice.
We can help you pay agencies or employ your
own Care Worker so you can stay in control. We
employ people with direct personal experience of
managing their own support.
› Managed Accounts – we hold money you
designate for care safely
› Advice and information – we can give you
advice on local services, employment
and recruiting
› Payroll – we process payroll ensuring all taxes
for you and your employee are paid
› Support planning – we can help you plan
your support cost effectively
› Disclosure checks – we run checks to see if
potential employees have a police record
› Call for some initial free advice: 01245 392 300
› or email: [email protected] › visit: www.ecdp.org.uk
Helpful contacts for managing your personal budget
ecdp solutions
ecdp solutions’ aim is to enhance the lives of
people by providing an independent support
planning service to anyone in receipt of a personal
budget. ecdp solutions will guide people through
the development and completion of their support
plan by ensuring that the right level of support is
provided to enable people to live the lives they
want with the support needs that meet their
lifestyles. If you are funding your own care ecdp
solutions offers telephone support to assist with the
creation of a support plan.
ecdp pass
For people who decide to self-manage their
personal budget, and wish to employ a personal
assistant, ecdp pass provides a personalised payroll
service.
You can contact ecdp by:
Telephone: 01245 392300 Email: [email protected]
Fax: 01245 392329 Textphone: 01245 392302
www.ecdp.org.uk
ILA Ltd
ILA provides a range of services that supports people
to employ a PA. At every step along the way from
advertising through to the recruitment process,
ILA will support people to whatever extent they
require. In addition they offer employer and personal
assistant training modules, and manage an ongoing personal assistant register that holds details of
people actively seeking employment as a PA.
ILA also offers advocacy services for anyone
requiring support with debt, discrimination,
housing, complaints, safeguarding, welfare rights,
Court of Protection and Deputyship as well as selfadvocacy groups.
You can contact ILA by:
Telephone: 01245 380888 Fax: 01245 380803
Textphone: 01245 382093
www.ilaessex.com
For more information on local and useful
national contacts please see page
58
Essential information
Looking for care or support advice?
Finding appropriate care for an adult or older person
can be difficult and daunting. This publication has
been designed to help you to identify relevant care
providers in your preferred region and to give you a
starting point in your search.
At Care Choices (the publishers), we recognise
that there is a need for further information covering
for example, available facilities, quality assurance
and staff training. In addition, it is imperative
that your personal needs, preferences, interests,
likes and dislikes are all taken into account when
choosing care.
The checklist on page 39 lists important
questions to ask when visiting a care home. It
would, of course, be more convenient to have
questions answered in advance.
If you are looking for specific care options a
personalised report can be generated for you
providing details of all care homes or housing
with care schemes that meet you criteria with
supplementary information about choosing and
funding.
One call to our free helpline 0800 38 92 077,
provided by FirstStop Advice, will enable us to
advise and guide you on your care journey as well
as build a profile of exactly what type of care you’re
looking for, while taking into account your personal
needs and interests.
We provide detailed information including the
facilities, price of a room per week, staff ratios and
staff training. You will receive a comprehensive list
of all relevant providers and we arrange for them to
send their brochure directly to your address.
This service is completely free so let us take some
of the strain and help you to find the perfect care
provider for you.
53
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Comments, compliments, concerns and complaints
All organisations need to know how they are
performing. They welcome your feedback on
their service whether they are general comments,
compliments or complaints. Feel free to tell them
what you think and your comments can be used
constructively to improve the service.
If you do need to make a complaint you should
feel able to complain about any aspect of your
care that affects your happiness or comfort. This
could be about the way you are treated by a staff
member or care worker or the quality of the food
you are served. You can also make comments and
suggestions about possible improvements to your
surroundings and the services provided.
Making a complaint should not be difficult
for you. Providers are required under essential
standards of quality and safety to have a simple
and easy to use complaints procedure that they will
be happy to give you. If you are concerned about
the care that you, a friend or a relative is receiving,
it makes sense to speak to the manager before
you take any further action. The problem may be
resolved quite easily once they are made aware of it.
However, if you need to make a formal complaint,
you should initially contact the registered owners
of the service. They have a duty to respond to any
complaints made.
If you fund your own social care you have access
to an independent complaints review service
provided by the Local Government Ombudsman
(LGO) if you are dissatisfied with the response you
get from the care provider.
If your complaint is about a breach of regulations,
contact your local office of the Care Quality
Commission, see below for contact details.
If Adult Social Care has arranged and funded your
care, you can contact either your social worker or
the adult social care complaints team. There is a
single complaints procedure for Adult Social Care
Services and the NHS and the main principles are:
• To take a more flexible approach towards
handling individual complaints, which means
involving the customer in determining the most
appropriate outcomes to resolve their complaint.
• To ensure the proportionate handling of the
complaint in relation to the issues raised; the
primary purpose will be to resolve complaints
about Adult Social Care in a speedy and efficient
manner, that is accessible, fair, flexible and
without blame.
• To make sure that people’s experience help
improve services.
Write to:
Customer Liaison Service
Adults Health and Community Wellbeing
Essex County Council, PO Box 297, County Hall
Chelmsford CM1 1LX 01245 434109
[email protected]
www.essex.gov.uk
Inspection and registration of care services
The Care Quality Commission (CQC) registers,
inspects and reviews all adult social care and
healthcare services in England in the public, private
and voluntary sectors. This includes care homes,
care homes with nursing, home care agencies
and NHS services, amongst others. CQC holds
and publishes up to date information about the
compliance of adult social care providers with
essential standards of safety and quality.
Following an inspection, each care home and
home care agency is given a report of how it rates
against national essential standards of quality and
safety. Each service’s report can be seen on the CQC
website: www.cqc.org.uk
The focus of an inspection is on the standards of
care that people who use the service receive and
whether they are happy with their care. Virtually all
inspections are unannounced.
For care homes and care homes with nursing,
the inspectors look at outcomes which place an
emphasis on what people who use services should
experience.
Since 1st October 2010, all care providers must
be registered under a new system, introduced by
the Health and Social Care Act 2008, which brings
adult social care, independent healthcare and the
NHS under a single set of essential standards of
quality and safety.
For any enquiries or to register a concern or a
complaint, contact CQC by telephone: 03000
616161 or by email: [email protected]
The Care Quality Commission
Citygate Gallowgate,
Newcastle upon Tyne NE1 4PA
55
Healthwatch England
Healthwatch England is a new national voice for
people who use health and social care services. It
is the new, independent consumer champion for
health and social care in England and its job is to
argue for the consumer interest of all those who
use health and social care services.
Local Healthwatch organisations will be set up
from April 2013 and have the power to enter and
view services, influence how services are set up,
produce reports to influence the way services
are designed and delivered, provide information,
advice and support about local services and pass on
information and recommendations to Healthwatch
England and the Care Quality Commission.
To find out more about Healthwatch and to find
your local Healthwatch visit www.healthwatch.co.uk.
Worried about abuse?
‘Abuse is a violation of an individual’s human
and civil rights by any other person or persons. It
may involve a single or repeated act or omission,
occurring within a personal or closed relationship
where there is an expectation of trust, which
causes harm to a vulnerable adult.’ (‘No Secrets’ –
Department of Health 2000.)
The purpose of the safeguarding system in Essex
is to prevent abuse before it happens, to stop abuse
as soon as it is known about, to prevent further
abuse for victims and to help vulnerable people.
If you want advice about safeguarding, are
worried about or want to report the abuse of an
adult call:
AskSAL (The Safeguarding Adult Line)
Tel: 08452 66 66 63.
The AskSAL helpline was set up to give advice
to people of Essex who are concerned about
themselves or somebody they know. It is a
partnership project between the Southend, Essex
and Thurrock Safeguarding Adults Boards and Essex
County Council.
Independent Safeguarding Authority
The Independent Safeguarding Authority (ISA) has
been created to help prevent unsuitable people
from working with children and vulnerable adults
by enforcing the new Vetting and Barring Scheme
(VBS).
Although the Vetting and Barring Scheme is
currently halted whilst the Government undertakes
a review, new safeguarding regulations introduced
in October 2009 continue to apply. These include:
• A person who is barred from working with
children or vulnerable adults will be breaking the
law if they work or volunteer, or try to work or
volunteer with those groups.
• An organisation which knowingly employs
someone who is barred to work with those
groups will also be breaking the law.
If an organisation works with children or
vulnerable adults, or someone personally employs
a person to work with children or vulnerable adults,
and a member of staff or a volunteer is dismissed
56
because they have harmed a child or vulnerable
adult, or would have been dismissed if they had not
left, the Independent Safeguarding Authority must
be informed.
Anyone working with children or vulnerable
adults is required to have a criminal record check
by the Criminal Records Bureau (CRB). There are
two types of CRB check a standard check and an
enhanced check.
In October 2009, the right to ask for an enhanced
CRB disclosure was extended to all those who
employ or use volunteers in types of activity
called ‘Regulated Activity’. This right remains and
employers should continue to carry out appropriate
pre-recruitment checks, including CRB checks
where appropriate or required by law.
In December 2012, the Criminal Records Bureau
(CRB) and the Independent Safeguarding Authority
(ISA) will merge into the Disclosure and Barring
Service (DBS). This new organisation will provide a
joined up, seamless service to combine the criminal
records and barring functions. Further changes
Independent Safeguarding Authority continued
will come into force during 2013 and 2014. At time
of going to print there are no website or contact
details for the DBS.
Until the DBS begins operating, the Independent
Safeguarding Authority will continue to carry out its
work as an independent decision-making body as
well as continuing to maintain the barred lists. They
will also continue to accept referrals, full guidance
on which is available at: www.isa-gov.org.uk.
For further information, please contact the
Vetting and Barring Scheme contact centre on
0300 123 1111.
Can an advocate help me?
Advocates and advocacy schemes help people say
what they want, secure their rights, represent their
interests and obtain the services they need. If you
need help to express what you want from your
social care services, you can get an advocate to
support you.
Would I need to use a solicitor when looking for care?
A solicitor can give you impartial advice about
wills, making gifts, estate planning and Powers
of Attorney. Some can also offer guidance on
immediate and long-term care plans, ensuring
(if applicable) the NHS has made the correct
contribution to your fees.
Lasting Powers of Attorney (LPA) allow you to
appoint someone you trust to make decisions about
your personal welfare, including healthcare and
consent to medical treatment, and/or your property
and financial affairs. An LPA is only valid once
registered with the Office of the Public Guardian. It
allows for a person of your choice to make decisions
on your behalf at a time when you may be unable.
The Court of Protection can issue Orders
directing the management of a person’s property
and financial affairs if they are incapable of
managing their own affairs should they not have
a LPA. The Court procedure is presently very slow
and the fees are quite expensive so preparing a LPA
is always advisable, providing you have somebody
sufficiently trustworthy to appoint as your attorney.
An ‘advance directive’ allows you to
communicate your wishes in respect of future
medical treatment but it is not legally binding.
You may instead wish to make a living will,
properly known as an ‘advance decision’ setting
out treatment that you do not want to receive in
specified circumstances, which would legally have
to be followed, even if you die as a result.
Any proposed Gift out of your estate needs
careful consideration of the benefits, risks and
implications, particularly on any future liability for
care costs or tax liability.
If you need long term care, whether you remain in
your own home or move into sheltered or residential
care, you may qualify for financial assistance in the
form of social care and NHS-funded care and welfare
benefits. A solicitor may be able to advise you.
If you don’t have your own solicitor, ask family or
friends for their recommendations. Contact several
firms, explain your situation and ask for an estimate
of cost and an idea of time scales involved. Many
firms will make home visits if necessary and will
adapt their communications to meet your needs.
It’s important to find a solicitor who specialises in
this area of the law. The Citizen’s Advice Bureau
offers an advice service and will be able to
recommend solicitors in your area.
For further advice and information, call this
Directory’s independent advice line: 0800 38 92 077
provided by FirstStop Advice.
Searching for care ONLINE?
If you are looking for information and advice about care and support, our
website can help you. The publishers of this Directory have a new website
which lets you search for the care you want in your local area.
Start your search today: www.carechoices.co.uk
57
Useful contacts
Local useful contacts
Southend-on-Sea SS2 6ER
Tel: 01702 215008
Web: www.southend.gov.uk
Essex County Council
Adult Social Care
County Hall, Market Road,
Chelmsford CM1 1QH
Tel: 0845 603 7630
Web: www.essex.gov.uk
Southend-on-Sea
Adult Social Services
Borough Council
Civic Centre, Victoria Avenue,
Thurrock Council
Adult Social Care
Civic Offices,
New Road,
Grays RM17 6SL
Tel: 01375 652868
Web: www.thurrock.gov.uk
General advice
Age UK Essex
Celebrates, supports and champions older people
without prejudice or discrimination. Offers
advocacy, befriending, advice and support.
112 Springfield Road, Chelmsford CM2 6LF
Tel: 01245 346106 / 264499
Web: www.ageukessex.co.uk
Putting Essex People First Information Gateway
Providing information about many services and
support available in Essex, including an ‘Easy Guide
to Services’.
Web: www.essex.gov.uk/portal
Essex Portal
News, information and events throughout the county.
Web: www.essexportal.co.uk
Advocacy
Advocacy (Essex) Services
Puts you in touch with advocacy services in the
county.
Tel: 01245 382 838
Web: www.advocacyessex.co.uk
Independent Living Advocacy
Offers advocacy throughout Essex excluding
Southend on Sea and Thurrock.
Tel: 01245 380888
Web: www.ilaessex.com
Dementia
Alzheimer’s Society
Works to improve the quality of life of
people affected by dementia.
Mid Essex Branch, Unit 3, Lockside Marina
Hill Road South, Chelmsford CM2 6HF
Tel: 01245 260911
Essex Dementia Care
Provides one-to-one care, companionship and
support for people with dementia, to promote
good health and an active life.
Tel: 01245 363789
Web: www.essexdementiacare.org.uk
Disability
To enable people with any disability to control their
own lives and enjoy to the full the opportunities
which society, the economy and the environment
offer.
58
Centre For Disability Studies
34 Rocheway, Rochford SS4 1DQ
Tel: 0844 412 1771
Web: www.disabilityessex.org
Carers
Carers UK
Local branches of this national organisation for carers.
Carers UK Brentwood
Tel: 01277 239176
Carers UK Thurrock
Tel: 01375 851626
Carers UK Uttlesford
Tel: 01371 875810
Crossroads Care Essex
Provider of support for carers and the people they
care for.
Tel: 01268 881130
Web: www.crossroadsessex.org.uk
Essex Carers’ Support
Offers advice and support to carers in Essex.
Tel: 01255 474410
Web: www.essexcarerssupport.org.uk
Care Associations
Essex Independent Care Association (EICA)
Represent the interests of independent social
care providers locally, regionally and nationally.
251-255 Church Road, Benfleet, Essex SS7 4QP
Tel: 01702 547144 and 01268 565551
Web: www.eica.org.uk
South Essex Care and Health
Association (SECHA) & Essex Bed Register
18 Hullbridge Road, Rayleigh, Essex SS6 9NZ
Tel: 01268 784501
Web: www.secha.org.uk
Age UK’s Free Services – Countywide
Information and Advice Service for older
people, their friends, family, professionals and
carers. Advisers have a wealth of experience and
knowledge and will provide you with up-to-date,
timely information and advice to allow you to make
informed decisions about how you want to live
your life. If they can’t help you, they’ll point you in
the direction of someone who can.
They also offer a range of free factsheets and
information guides on issues affecting older people
including: Welfare Benefits, Care Homes, Housing
Options, Social Care and Local Services and Support.
Tel: 01245 346106
Charged For Services - Countywide
Home Help – a housework and shopping service
for people in later life who cannot do these tasks
for themselves.
Tel: 01245 346106
Toenail Cutting – trained staff operate trimming
sessions at venues around the county by
appointment only.
Tel: 01245 423333
A home visiting service is now available in the
Chelmsford area.
Tel: 01245 423339 (answerphone)
Advocacy – supporting social inclusion, equality
and social justice for older people in hospital and in
the community.
Tel: 01245 216607
Social Links – including: Annual Variety Show,
Cribbage Tournament, Prose and Poetry
Competition and support for clubs and groups
for older people.
Home Befriending – offering support to lonely
older people through weekly home visiting or
telephone call for a friendly chat.
Tel: 01245 346106
Age UK Essex
112 Springfield Road,
Chelmsford,
CM2 6LF
Tel: 01245 346106
Fax: 01245 346107
E-mail: [email protected]
www.ageukessex.org.uk
Active Lives – a weekly time-limited arrangement
with a dedicated volunteer to provide company
to local activities to help regain confidence and
independence.
Tel: 01245 346106
59
National useful contacts
A2B project
The first fully integrated community transport
information system which supplements the public
transport network by offering services tailored to
the needs of people who may have difficulty in
using ordinary buses and trains. Minibuses, social
car schemes and group hire minibuses.
Web: www.A2binfo.net
Age UK
The name for the now combined Age Concern and
Help the Aged.
National advice line:
Tel: 0800 169 6565
Web: www.ageuk.org.uk
Association of Charity officers
The national umbrella body for benevolent charities
who provide aid and advice to individuals in need.
Tel: 0170 765 1777
Web: www.aco.uk.net
Carers Direct
Free, confidential information and advice for carers.
Tel: 0808 802 0202
Email: [email protected].
Web: www.nhs.uk/carersdirect
Carers Trust
The largest provider of comprehensive carers’
support services in the UK.
Unit 14, Bourne Court
Southend Road
Woodford Green
Essex IG8 8HD
Tel: 0844 800 4361
Web: www.carers.org
Carers UK
The voice of carers and the only carer-led
organisation working for all carers.
Tel: 0808 808 7777
Web: www.carersuk.org
Elderly Accommodation Counsel
Aims to help older people make informed choices
about meeting their housing and care needs.
Tel: 0207 820 1343
Web: www.housingcare.org
60
FirstStop Advice
Advice and information on all aspects of care,
accommodation, housing, finance and rights for
older people.
Care Advice Line: 0800 389 2077
Finance Advice Line: 0800 310 2011
Web: www.firststopadvice.org.uk
Friends of the Elderly
A charity supporting older people with a range of
practical needs.
Tel: 0207 730 8263
Web: www.fote.org.uk
Gov.uk
The new place to find government services and
information – replaces Directgov.
Web: www.gov.uk
IndependentAge
A national charity that champions independence
for older people. Aims to help older people on low
incomes to live with dignity and independence.
Tel: 0207 605 4200
Web: www.independentage.org.uk
Mencap
The voice of learning disability with more than 500
affiliated groups.
Tel: 0207 454 0454
Web: www.mencap.org.uk
National Association for Providers of Activities for
older People (NAPA)
Promotes the importance of activities for older
people.
Tel: 0207 078 9375
Web: www.napa-activities.co.uk
NHS Choices
NHS Choices is the online ’front door’ to the NHS
and is the country’s biggest health website and
gives information about your health choices.
Web: www.nhs.uk
and their families in finding trusted accredited
financial advisers who, understand financial needs
in later life.
Tel: 0845 303 2909
Web: www.societyoflaterlifeadvisers.co.uk
NHS Direct
For health advice and reassurance by telephone, 24
hours a day, 365 days a year.
Tel: 0845 46 47
United Kingdom Home Care Association Ltd
(UKHCA)
The professional Association of home care
providers from the independent, voluntary,
not-for-profit and statutory sectors.
Helpline: 0208 661 8188
Web: www.ukhca.co.uk
Society of Later Life Advisers (SoLLA)
A not-for-profit, organisation that assists consumers
Regions covered by
this Directory
Layer M
arney T
ower
Saffron Walden
Halstead
Bishop s
Stortford
rossing
Dartford C
Harwich
Colchester
Great Dunmow
Braintree
Frinton-on-Sea
Brightlingsea
Harlow
Chipping
Ongar
Chelmsford
West
Mersea
Maldon
Epping
Clacton-on-Sea
West
Mersea
Southminster
Burnham-on-Crouch
Brentwood
Rayleigh
Basildon
Canvey
Island
Grays
Southend-on-Sea
Audley End Ho
use
Key to care home listings
Basildon
62
Castle Point
70
Epping Forest
78
Rochford
82
Braintree
63
Chelmsford
71
Harlow
80
Tendring
83
Brentwood
68
Colchester
72
Maldon
81
Uttlesford
91
61
Basildon care homes
ACorn HoUSE
28 Somerset Road, Laindon SS15 6PE
Tel: 01268 455104
Anvil HoUSE
199 Perry Street, Billericay CM12 0NX
Tel: 01277 633950
LDA YA
gorDon roAD, 17
Basildon SS14 1PN
Tel: 01268 282777
LDA YA
grAngE, THE
69 Southend Road, Wickford SS11 8DX
Tel: 01268 766466 Advert outside Back Cover OP D PD SI
ASHviEw
River View High Road, Vange, Basildon SS16 4TR
PD LDA
Tel: 01268 583043
BEECH HoUSE
Brownlow Bend, Basildon SS14 1QD
Tel: 01268 286863
OP D
BUngAlow, THE
306 Southend Road, Shotgate, Wickford SS11 8QW
PD LDA SI YA
Tel: 01268 570702
CAmEron HoUSE
Plumleys, Pitsea, Basildon SS13 1NQ
Tel: 01268 556060
CEDAr HoUSE
London Road, Pitsea, Basildon SS13 2BY
Tel: 01268 455104
CEnTrAl AvEnUE, 2
Billericay CM12 0QZ
Tel: 01702 462246
OP
LDA YA
OP LDA YA
LDA
grovElAnDS loDgE
21 Grovelands Road, Wickford SS12 9DG
Tel: 01268 459941
MH YA
HEronDAlE, 2
Basildon SS14 1RR
Tel: 01268 523399
MH
HEywooD loDgE
43 Western Road, Billericay CM12 9DX
Tel: 01277 659343
OP
HollymEDE CoTTAgE
61-63 Church End Lane, Runwell,
Wickford SS11 7DP
Tel: 01268 450908
OP D
lAUrElS lTD, THE
130-134 Church End Lane, Runwell,
Wickford SS11 7DP
Tel: 01268 764105
OP D
lAwrEnCE roAD, 1
Bowers Gifford, Basildon SS13 2NB
Tel: 01702 462246
OP LDA YA
lonDon roAD, 86
Wickford SS12 0AR
Tel: 01702 462246
OP LDA YA
EvElyn mAy HoUSE
Florence Way, Langdon Hills, Basildon SS16 6AJ
longCroFT rESiDEnTiAl CArE HomE
34 Swan Lane, Wickford SS11 7DD
Tel: 01268 572066
MH YA AD
FAirviEw roAD, 19
Vange, Basildon SS14 1PW
Tel: 01268 527840
longwooD plACE
110 High Road, Langdon Hill SS16 6HY
Tel: 01268 411414
CHAplin loDgE
Nevendon Road, Wickford SS12 0QH
Tel: 01268 733699
ClAyBUrn loDgE SECHA
15 Clayburn Circle, Basildon SS14 1PZ
Tel: 01268 533203
OP D YA
MH
LDA MH
glEnroyD HoUSE
26 High Road North, Laindon, Basildon SS15 4DP
LDA
Tel: 01707 652053
lUnCiES roAD, 97
Walsington, Basildon SS14 1SD
Tel: 01268 555488
D PD LDA SI
LDA YA
Service
SECHA - South Essex Care and Health Association - For more information see page 5
62
Basildon care homes continued
mUnDy HoUSE
Church Road, Basildon SS14 2EY
Tel: 01268 520607
OP D YA
SilvAnnA CoUrT
84 Runwell Road, Wickford SS11 7HR
oAkES, THE
55 Railway Approach, Laindon, Basildon SS15 6JX
LDA YA
Tel: 01268 455104
THirD AvEnUE, 7/9
Wickford SS11 8RF
Tel: 01702 462246
oAklAnD (ESSEx)
Forest Glade, Dunton Hills, Laindon SS16 6SX
Tel: 01268 491491
OP
viSTA roAD, 16
Wickford SS11 8EJ
Tel: 01702 462246
OP LDA YA
OP D PD LDA YA
wEST THorpE, 35
Basildon SS14 1LX
Tel: 01702 442246
OP MH SI YA
piCkwiCk CloSE, 30-31
Laindon, Basildon SS15 5SW
Tel: 01702 462246
OP PD LDA YA
qUEEnS pArk CoUrT CArE HomE
Goldington Crescent, Billericay CM12 0XR
OP D PD SI
Tel: 01277 630060
wESTACrES
65-67 Somerset Road, Basildon SS15 6PP
PD LDA MH
Tel: 01268 540734
rECTory loDgE
87 Rectory Road, Pitsea SS13 2AF
Tel: 01268 583634
MH
wooDBUry CoUrT
Tavistock Road, Laindon SS15 5QQ
AniSHA grAngE
Outwood Common Road, Billericay CM11 2LE
OP D PD SI
Tel: 01277 658529
giFForD HoUSE CArE HomE
London Road, Bowers Gifford, Basildon SS13 2EY
Tel: 01268 554330 Advert inside Front Cover OP D PD
FrEmnEllS, 71, THE
Basildon SS14 2QZ
Tel: 01268 526692
moUnTnESSing roAD, 230A
Billericay CM12 0EH
Tel: 01702 462246
Basildon care homes with nursing
PD
gHyll grovE rESiDEnTiAl AnD nUrSing HomE
Ghyll Grove, Basildon SS14 2LA
OP D
Tel: 01268 273173
OP PD LDA SI YA
primECArE
62 Downs Grove, Vange, Basildon SS16 4QL
Tel: 01268 553222
OP
Braintree care homes
ACorn loDgE CArE HomE
Bovington Road, Beazley End, Braintree CM7 5JH
OP D LDA
Tel: 01371 850402
BlACkTHornS
21-29 Dooley Road, Halstead CO9 1JW
BETHAny HoUSE
32 Bethany Drive, Halstead CO9 1EF
Tel:
BlAmSTErS FArm
Mount Hill, Colchester CO9 1LR
Tel: 01787 479491
LDA YA
LDA
Service
63
Braintree care homes continued
BoArS TyE FArm rESiDEnTiAl HomE
Boars Tye Road, Silver End, Witham CM8 3QA
Tel: 01376 584515
BrADBUry HoUSE
New Street, Braintree CM7 1ES
OP D
OP
BrEwEry HoUSE
28 Brewery House, Halstead CO9 1EF
Tel: 01787 472046
LDA
CEDArS rESiDEnTiAl CArE HomE
Sudbury Road, Halstead CO9 2BB
OP D
CHAlknEy HoUSE
47 Colchester Road, White Colne, Colchester CO6 2PW
OP D
Tel: 01787 222377
CHUrCHFiElDS
Avenue Road, Witham CM8 2DT
Tel: 01376 521553
OP PD LDA YA
ColnE HoUSE
Station Road, Earls Colne, Colchester CO6 2LT
OP D MH YA
Tel: 01787 222227
ColnE plACE rESiDEnTiAl CArE HomE
97 High Street, Earls Colne, Colchester CO6 2RB
Tel: 01787 222314
OP
ConiFErS
Harriet’s Farm Bungalow, Church Street,
Bocking, Braintree CM7 5LH
D PD LDA MH SI YA
Tel: 01376 550779
DrUmmonDS
The Street, Feering, Colchester CO5 9AG
OP PD LDA SI YA
Tel: 01376 570711
FolEy HoUSE
115 High Garrett, Braintree CM7 5NU
Tel: 01376 326652
SI
ForEST HomE
58 Swan Street, Sible Hedingham, Halstead CO9 3HT
OP
FrAnCiSCAn ConvEnT rESiDEnTiAl HomE
2 Broad Road, Braintree CM7 9RS
Tel: 01376 345503
OP D
grAmmAr SCHool HoUSE
York Road, Earls Colne, Colchester CO6 2RB
PD LDA YA
Tel: 01787 222412
grAngEwooD
10 -12 High Street, Kelvedon, Colchester CO5 9AG
OP PD LDA SI YA
Tel: 01376 570208
imolA
Lanham Green, Cressing, Braintree CM77 8DT
LDA YA
Tel: 01376 584352
kilkEE loDgE rESiDEnTiAl HomE
Coggeshall Road, Braintree CM7 9ED
Tel: 01376 342455
lArCHwooD CArE HomE
108 Broad Road, Bocking, Braintree CM7 9RX
Tel: 01376 347777
lynrAy AnD pEACH CoTTAgE
The Gore, Rayne, Braintree CM77 6RL
Tel: 01376 329437
OP
OP D
LDA
mEADowS
Fairy Hall Lane, Rayne, Braintree CM77 6SZ
Tel: 01376 340714
PD LDA
mEADowviEw rESiDEnTiAl CArE HomE
2 Kestrel Rise Halstead CO9 2TU
Tel: 01787 479172
LDA
FEnHAm loDgE
The Street, Hatfield Peverel, Chelmsford CM3 2EQ
LDA YA
Tel: 01245 381550
millArD HoUSE
364 Church Street, Bocking, Braintree CM7 5LL
OP D
Tel: 01376 325002
FErn loDgE
108 Broad Road, Bocking, Braintree CM7 9RX
D PD LDA SI
Tel: 01376 550432
mirABEAU
Sheepcotes Lane, Silver End, Witham CM8 3PJ
LDA YA
Tel: 01376 585599
Service
64
Cedars 2008_2/5 07/09/2012 15:39 Page 1
Pleasant views and walks in well maintained & spacious gardens with summer
house, pond and fountain, and ample parking. Under personal supervision of
the owner. Members of Essex Independent Care Association.
CEDARS
Residential Care Home
Cedars is a 63 bedded residential home, half of which is a new purpose built block
and the remainder being a recently refurbished Victorian house. Many of the
bedrooms overlook open countryside. e home has a secure garden with paved
paths for residents to safely walk, under supervision, weather permitting. e
garden has some raised beds for residents to do some gardening.
e care at Cedars is provided by a dedicated and experienced team of staff who
work to deliver care tailored to the needs and wishes of each resident. e home
provides a range of activities and visitors are always welcome. e meals are
cooked and prepared in our kitchen using fresh seasonal ingredients.
PROVIDERS OF SPECIALIST CARE FOR THOSE SUFFERING FROM
ALZHEIMERS & SENILE DEMENTIA.
Tel: 01787 472418 Fax: 01787 474416
Forest Home 2008_1/10 24/10/2011 13:55 Page 1
Sudbury Road, Halstead, Essex, CO9 2BB
Forest
Home
RESIDENTIAL CARE HOME
FOR OLDER PEOPLE
Our 24 hour caring
facilities offer a wide range
of comforts to ensure a
relaxed and homely feel
• Situated in beautiful garden surroundings
with immediate access to all local
amenities including the local GP
• Ensuite facilities
• Good home cooked meals - special diets
catered for
• Visiting library, Hairdresser, Chiropodist,
Church service and entertainment events
• Visitors are welcome at any time
Call 01787 460361
58 Swan Street, Sible Hedingham, Essex CO9 3HT
BRAINTREE NURSING AND
• Warm homely atmosphere with 24 hour care
• Town centre location with secluded garden
• Home cooking to a high standard
• Family run home
• Qualified Staff
• Dementia Registered
11 Coggeshall Road, Braintree, Essex, CM7 9DB
(01376) 552391 & 345966
Looking
• Homely atmosphere, providing 24 hour care
• Friendly and fully trained staff
• Full daily activity programme including excursions
Telephone: 01376 330901 • Admin: 01376 585652
for care or support?
on your care options, call this
Directory’s advice line on
freephone 0800 38 92 077
65
Braintree care homes continued
nigHTingAlE CloSE, 2/3/4
Witham CM8 1AP
Tel: 01376 511057
OP D PD LDA SI YA
ogilviE CoUrT
America Road, Earls Colne, Colchester CO6 2LB
LDA YA
Tel: 01787 222355
olD DEAnEry CArE HomE, THE
Deanery Hill, Bocking, Braintree CM7 5SR
OP D PD
pADDoCkS, THE
222 London Road, Great Notley, Braintree CM77 7QH
Tel: 01376 330901 Advert page 65 OP D PD LDA SI YA
pArk viEw
Kings Chase, Witham CM8 1AX
prinCE EDwArD DUkE oF kEnT CoUrT
Stisted Hall, Kings Lane, Stisted, Braintree CM77 8AG
OP D
Tel: 01376 345534
priory HoUSE
2 Kestrel Rise, Halstead CO9 2TU
Tel: 01787 479172
LDA
rASCASSE
Sheepcotes Lane, Silver End, Witham CM8 3PJ
LDA YA
Tel: 01376 574900
roSE BEllE
37 Cross Road, Witham CM8 2NA
Tel: 01376 512438
OP PD LDA SI YA
ST DominiCS rESiDEnTiAl HomE
London Road, Kelvedon,
Colchester CO5 9AP
Tel: 01376 570359
OP D SI
STonECroFT
Leywood Close, Braintree CM7 3NP
Tel: 01376 347389
LDA
TiDingS, THE
9 Brewery Drive, Halstead CO9 1BS
Tel: 01787 743198
LDA
vAlEnTinE HoUSE
Broadway, Silver End,
Witham CM8 3RF
Tel: 01376 585965
OP D
willowmEAD CArE HomE
Wickham, Bishops Road,
Hatfield Peverel CM3 2JL
Tel: 01245 381787
OP D
willowS
30 Hunnable Road, Braintree CM7 2NU
D PD LDA MH SI YA
Tel: 01376 550669
Braintree care homes with nursing
ASpEn grAngE CArE HomE
Coldnailhurst Avenue, Braintree CM7 5PY
Tel: 01564 820140
ATTwooD’S mAnor CArE HomE
Mount Hill, Braintree Road, Halstead CO9 1SL
Tel: 01787 476892
OP D
HAlSTEAD loDgE
Hedingham Road, Halstead CO9 2AE
Tel: 01787 478473 Advert page 93 OP D PD LDA MH
OP D
longmEAD CoUrT nUrSing HomE
247 London Road, Black Notley, Braintree CM77 8QQ
OP D MH YA
Tel: 01376 330096
BrAinTrEE nUrSing HomE AnD CArE HomE
11 Coggeshall Road, Braintree CM7 9DB
Tel: 01376 345966 Advert page 65 OP D PD MH SI AD
ST gEorgE’S wiTHAm nUrSing HomE
18 - 20 Avenue Road, Witham CM8 2DT
OP PD YA
ColnE viEw
Dame Mary Walk, Halstead CO9 2FF
Tel: 01787 478473
ST mAry’S CoUrT
Deanery Hill, Bocking, Braintree CM7 5SR
OP D YA
OP D
Service
66
ACHG
AMBA CARE HOMES GROUP
Providing comfortable, caring
living and quality care services for
over 25 years.
Head Office: 5 The Broadway, Woodford Green, Essex IG8 0HL
Tel: 0208 504 0578 Fax: 0208 504 0887 Email: [email protected]
Ardtully Retirement Residence
Station Lane, Ingatestone, Essex, CM4 0BL.
Tel: 01277 353888
An attractive, rambling country house of charm and character situated
in the conservation area of Ingatestone, Ardtully has much to offer:
•
Close to local shops and amenities.
•
Large landscaped garden.
•
Single and twin room options all with en-suite facilities.
•
Remote controlled television in each room.
•
Passenger lift to all floors.
•
A varied menu of home cooked food for all tastes.
•
Special diets catered for.
•
Full activity programme including outings to places
of interest.
•
Ample parking.
•
Fully trained staff to meet a variety of care needs
including: Hearing impairment, multiple sclerosis,
Parkinson’s Disease, speech impairment, stroke and
visual impairment.
Old Shenfield Place is a Grade ll listed building, originally
constructed around 1685. It is close to the towns of Shenfield and
Brentwood. The home offers:
•
Large landscaped garden offering peaceful seated areas.
•
Established fish pond.
•
Raised flower beds for residents to cultivate.
•
Single and twin room options.
•
Specially adapted mini-bus for outings to places of interest.
•
Full activity programme.
•
Passenger lift to all floors.
•
A varied menu of home cooked food for all tastes.
•
Special diets catered for.
•
Fully trained staff to meet a variety of care needs including,
Dementia, hearing impairment, multiple sclerosis, Parkinson’s
Disease, speech impairment, stroke and visual impairment.
More of our care homes:
Shakti Lodge Ltd
208-212 Princes Road, Dartford
Kent DA1 3HR
Tel: 01322 288070
Sunnyhill Residential Home Ltd
14 Selwyn Road, Eastbourne,
East Sussex BN21 2LJ
Tel: 01323 430386
Old Shenfield Place
2 Hall Lane, Shenfield, Essex, CM15 9AB
Tel: 01277 220636
We offer specialist care for the following:
• Alzheimer’s
• Anorexia/Bulimia
• Bipolar
• Challenging Behaviour
• Schizophrenia
• Huntingdon’s Disease
• Self Harming
• Manic Depression
• Speech Impairment
• Parkinson’s Disease
Brentwood care homes
ArDTUlly rETirEmEnT rESiDEnCE
Station Lane, Ingatestone CM4 0BL
OP YA
BrookES HoUSE
79-81 Western Road, Brentwood CM14 4ST
Tel: 01277 212709
OP
qUiET wATErS
8 Thorndon Avenue, West Horndon,
Brentwood CM13 3TT Tel: 01277 812466
LDA YA
roBin HooD roAD, 42
Brentwood CM15 9EN
Tel: 01277 233671
LDA YA
rowAn HoUSE
Church Lane, Doddinghurst, Brentwood CM15 0NJ
LDA YA
Tel: 01277 823853
DUDBrook HAll
Dudbrook Road, Kelvedon Common,
Brentwood CM14 5TQ
Tel: 01277 372095
OP D
HEron CoUrT
198 Brentwood Road, Herongate,
Brentwood CM13 3PN
HowArD loDgE
Howard Lodge Road, Kelvedon Common,
Brentwood CM14 5TG
Tel: 01277 373603
OP D
mig HoUSE rESiDEnTiAl CArE HomE
241 Ongar Road, Brentwood CM15 9DZ
Tel: 01277 220991
LDA
olD SHEnFiElD plACE
2 Hall Lane, Shenfield, Brentwood CM15 9AB
OP
SETon UniT
The Marillac, Eagle Way, Warley CM13 3BL
Tel: 01277 220276
OP
SqUirrElS, THE
Warley Road, Great Warley, Brentwood CM13 3HX
OP D
Tel: 01277 224308
SyCAmorE
Magpie Lane, Little Warley, Brentwood CM13 3DT
OP
Tel: 01277 261680
TArA rESiDEnTiAl HomE
5 Avenue Road, Warley, Brentwood CM14 5EL
Tel: 01277 233679
OP
winiFrED DEll CArE CEnTrE
Essex Way, Great Warley, Brentwood CM13 3AX
OP D
Tel: 01277 220897
Brentwood care homes with nursing
BrEnTwooD CArE CEnTrE
Larchwood Gardens, Pilgrims Hatch,
Brentwood CM15 9NG
OP D PD YA
HEDgErowS
256a Ongar Road, Brentwood CM15 9EA
OP D PD LDA SI YA
Tel: 01277 202270
HUTTon villAgE nUrSing HomE
Hutton Village, Brentwood CM13 1RX
Tel: 01277 261929
OP PD
lEonArD loDgE
Roxwell Gardens, Hutton, Brentwood CM13 1AQ
OP D MH
mArillAC, THE
Eagle Way, Warley, Brentwood CM13 3BL
OP PD SI YA
Tel: 01277 220276
SEvEn ArCHES nUrSing HomE SECHA
Lea Rigg, Cornsland, Brentwood CM14 4JN
OP D PD
Romford Nursing Care Centre
107 Neave Crescent, Harold Hill, Romford, Essex, RM3 8HW
See page 35 for
more information
Service
68
SEVEN ARCHES_SEVEN ARCHES 24/10/2011 14:41 Page 1
Arche
n
e
v
e
s
S
A restful and homely atmosphere in elegant and
comfortable surroundings.
Seven Arches is a purpose built Nursing home set on two floors with
30 bedrooms of which 24 are en-suite, two lounges, dining room and
also a hairdressing salon.
We cater for special diets using fresh foods and snacks are available
at all times. Room service is provided. There is a residents’ charter
currently in force.
Lea Rigg, Cornsland, Brentwood, Essex CM14 4JN
Tel: (01277) 263076
brentwood_RancCare 2/5 26/09/2012 11:02 Page 1
brentwood care centre
Larchwood Gardens, Pilgrims Hatch, brentwood, essex, cM15 9nG
General Manager: Lee evans rGn
t:01277-375316 F:01277-375473 e: [email protected]
the brentwood care centre is a purpose
built care home with nursing providing 112
beds with the accommodation arranged
over three floors in five care suites. all
rooms are single en-suite. there are a
range of lounge and dining facilities offering
choice to all residents. the home has been
tastefully
decorated
and
furnished
throughout to afford an enhanced quality of
life. there is a varied and stimulating social
care programme as well as a resident
physiotherapist. cuisine is of a particularly
high standard with a choice of menu. care
is provided to the elderly who may require,
residential dementia care, dementia care
with nursing, general nursing, palliative care,
neurological rehabilitation or physical
disability nursing. our team of skilled,
professional and dedicated staff deliver care
and services in a professional, imaginative,
caring and sensitive way. to arrange a visit
or for further information please do not
hesitate to contact our General Manager at
any time. In addition royal court attached
to the home provides 8 luxurious
independent living apartments.
www.ranccare.co.uk
Oakdale 1st Choice 2009_2/5 24/10/2011 14:53 Page 1
®
Oakdale Residential Care Home for
Older Persons With or Without Dementia
Thundersley, Benfleet
Oakdale provides the highest standard of residential care
specialising in supporting people with dementia.
We offer:
A happy, homely atmosphere
Person-centred care
Activities to suit everyone
Excellent facilities
Large, attractive gardens
Fresh, home cooked food
Respite and day care services
Tel: 01702 553734 Fax: 01702 556836
123 Kiln Road, Thundersley, Benfleet SS7 1TG
Web: www.1stchoicecarehomes.com
69
Castle point care homes
BEECHES, THE
28 Shell Beach Road, Canvey Island SS8 7NU
LDA YA
Tel: 01268 455104
oAkDAlE SECHA
123 Kiln Road, Benfleet SS7 1TG
ECo nigHTS
1a Limetree Avenue, Benfleet SS7 5AA
PD LDA SI YA
Tel: 01268 931414
pArkSTonE AvEnUE, 1
Benfleet SS7 1SP
Tel: 01702 558571
ElizABETH HoUSE
42-56 Benfleet Road, Hadleigh SS7 1QB
SilvErpoinT CoUrT rESiDEnTiAl CArE HomE SECHA
Silverpoint Marine, Canvey Island SS8 7TN
OP
golDEnlEy
11-13 Richmond Avenue, South Benfleet SS7 5HE
OP D
Tel: 01268 758487
STAFForD CoUrT
Venables Close, Canvey Island SS8 7SB
Tel: 01268 681709
HopES grEEn CArE HomE
16 Brook Road, South Benfleet SS7 5JA
OP
STAFForD HAll
138 Thundersley Park Road, South Benfleet SS7 1EN
longviEw
Little Gypps Road, Canvey Island SS8 8HG
SyDErvElT loDgE
2b Sydervelt Road, Canvey Island SS8 9EG
OP LDA YA
Tel: 01702 462246
mArinE ApproACH, 12
Canvey Island SS8 0AL
Tel: 01268 690495
willow BAy
11 Marine Approach, Canvey Island SS8 0AL
LDA YA
Tel: 01268 455104
OP LDA SI
OP D
PD LDA
OP D
Castle point care homes with nursing
goDDEn loDgE rESiDEnTiAl AnD nUrSing HomE
57 Hart Road, Thundersley, Benfleet SS7 3GL
Tel: 01268 792227
pArklAnDS nUrSing HomE SECHA
21-27 Thundersley Park Road, South Benfleet SS7 1EG
OP D
Tel: 01268 882741 Advert below
mooringS nUrSing HomE, THE
167 Thorney Bay Road, Canvey Island SS8 0HN
OP D
Tel: 01268 514474
vAlEnTinE loDgE
28 Edith Road, Canvey Island SS8 0LP
PARKLANDS NURSING HOME
21-27 Thundersley Park Road, South Benfleet, Essex SS7 1EG
T: 01268 882741/882700
www.BJP-healthcare.co.uk
Parklands is a purpose-built 54 bed Nursing Home, set
amongst landscaped gardens in the heart of South Benfleet.
The home is easily accessed from local bus routes and Benfleet
station is within ten minutes walk.
We offer 24 hour high-quality care for people aged 40 and
above with physical disabilities, as well as respite and palliative
care facilities - all to a standard which exceeds expectations.
Our care packages are available to both private and Social
Services funded residents. Visitors are welcome at any time and
we are happy to discuss in confidence, and without
obligation, present individual care requirements, or
any concerns you may have about care in the future.
OP
Valentine Lodge
- Care Home with Nursing Respite and Day Stay available
• Offering Residential, Nursing and End of
Life Care.
• Staff are trained to a high standard to care
for individual needs.
• Open visiting with friendly, homely
atmosphere.
• Nurses have completed MacMillan Nurse
End of Life Course.
• Choice of fresh meals cooked on premises.
Contact the Manager at:
28 Edith Road, Canvey Island, Essex SS8 0LP Telephone 01268 696955/696931
E-mail: [email protected] www.carehomesuk.net/valentinelodge
Service
70
Chelmsford care homes
ASHlEy HoUSE
Upper Moulsham Street, Chelmsford CM1 4LN
Tel: 01245 494674
AylETTS HoUSE
Main Road Broomfield, Chelmsford CM1 7LE
Tel: 01245 441854
OP
OP
BElFry rESiDEnTiAl HomE, THE
Dowsetts Lane, Ramsden Heath, Billericay CM11 1HX
OP
Tel: 01268 710116
BriDgEmArSH rESiDEnTiAl HomE
184 Main Road, Broomfield, Chelmsford CM1 7AJ
D PD LDA SI
Tel: 01245 440858
BUngAlow, THE
306 Southend Road, Shotgate, Wickford SS11 8QW
PD LDA SI YA
Tel: 01268 570702
CHignAl HoUSE
107 Chignal Road, Chelmsford CM1 2JA
Tel: 01245 284538
LDA
CorporATion roAD, 24A (rEDBriDgE
CommUniTy HoUSing limiTED)
Chelmsford CM1 2AR
Tel: 01245 495010
LDA
EASTHAm
Main Road, Woodham Ferrers, Chelmsford CM3 8RF
FAiTH gloBAl linkS vEnTUrES lTD
158 Galleywood Road, Great Baddow,
Chelmsford CM2 8YT
st georges essex_Layout 1 24/10/2011 15:01 Page 1
OP D LDA MH YA
Tel: 01245 478797
Leading the way
re Quality
CaCommission
Excellent
St George’s Nursing Home
18 – 20 Avenue Road
Witham • Essex • CM8 2DT
Tel: 01376 512258
Email: [email protected] • Web: www.stgeorgescare.com
FEnHAm loDgE
The Street, Hatfield, Peverel, Chelmsford CM3 2EQ
LDA YA
Tel: 01245 381550
lyonS CoUrT
Canvey Walk, North Springfield,
Chelmsford CM1 6LB
Tel: 01245 451254
OP PD SI
mADElAynE CoUrT
School Lane, Chelmsford CM1 7DR
moUlSHAm HomE
116-117 Moulsham Street, Chelmsford CM2 0JN
OP D PD
Tel: 01245 350750
nEwHolmE HoUSE
440 Baddow Road, Great Baddow,
Chelmsford CM2 9RB
Tel: 01245 476691
OP D
okElEy CArE CEnTrE
Corporation Road, Chelmsford CM1 2AR
Tel: 01245 287500
OP
pArADiSE loDgE
28 Paradise Road, Writtle,
Chelmsford CM1 3HP
Tel: 01245 422901
LDA
SoUTHBoroUgH CArE HomE
9-11 Southborough Road, Chelmsford CM2 0AG
LDA
Tel: 01223 357748
ST gEorgE’S wiTHAm nUrSing HomE
18 - 20 Avenue Road, Witham CM8 2DT
Tel: 01376 512258 Advert adjacent
OP PD YA
willowmEAD CArE HomE
Wickham Bishops Road,
Hatfield Peverel CM3 2JL
Tel: 01245 381787
OP D
willow TrEE loDgE
133 Chignal Road, Chelmsford CM1 2JD
LDA MH YA
Tel: 01245 355434
Service
71
Chelmsford care homes with nursing
ADmirAlS rEACH
rESiDEnTiAl AnD nUrSing HomE
Ridgewell Avenue, Chelmsford CM1 2GA
OP D PD MH
Tel: 01245 266567
BroomFiElD grAngE
Broomfield Hospital Site, Court Road,
Chelmsford CM1 7ET
Tel: 01245 443680
CHElmSForD nUrSing HomE
East Hanningfield Road, Howe Green,
Chelmsford CM2 7TP
Tel: 01245 472430
OP D
OP D
HATFiElD pEvErEl loDgE nUrSing HomE
Crabbs Hill, Hatfield Peverel, Chelmsford CM3 2NZ
OP D PD
Tel: 01245 380750
lAwnS nUrSing HomE, THE
Lawn Lane, Springfield, Chelmsford CM1 7JB
Tel: 01245 450101
mAnor loDgE
Manor Road, Chelmsford CM2 0EP
ST joSEpH’S nUrSing HomE
Manor Home, Gay Bowers Lane, Danbury CM3 4JQ
OP D PD
Tel: 01245 223367
Colchester care homes
AlDEBUrgH HoUSE
66 Seaview Avenue, West Mersea,
Colchester CO5 8BX
Tel: 01206 384392
AlExAnDrA HoUSE AnD THE loDgE
Main Road, Alresford, Colchester CO7 8AP
Tel: 01206 826009
LDA YA
LDA
BloSSomwooD
Colchester Road, Elmstead Market,
Colchester CO7 7AZ
Tel: 01206 825510
LDA
BoUrnE HoUSE
119 Mersea Road, Colchester CO2 7RL
Tel: 01206 573336
LDA
ASHpArk HoUSE
Peldon Road, Abberton, Colchester CO5 7PB
OP PD LDA MH YA
Tel: 01206 735567
BrAmBlES, THE
351 Ipswich Road, Colchester CO4 0HN
D PD LDA MH SI AD
Tel: 01206 841940
AvAlon
Spring Lane, Wivenhoe, Colchester CO7 9QD
PD LDA SI YA
Tel: 01206 852010
BUTTErFly’S CArE HomE
1-3 Bromley Road, Colchester CO4 3JE
Tel: 01206 861482
AvElEy loDgE rEST HomE
Abberton Road, Fingringhoe, Colchester CO5 7AS
OP D
Tel: 01206 729304
BUTTErFly’S CArE HomE
186 Wivenhoe Road, Alresford, Colchester CO7 8AH
LDA MH
Tel: 01206 826872
BlACkBErry CoUrT
15a Blackberry Road, Stanway, Colchester CO3 0RT
LDA
Tel: 01206 330016
ClEAvElAnD loDgE
151 Rowhedge Road, Old Heath, Colchester CO2 8EJ
OP D
Tel: 01206 728801
BlACkBrook HoUSE CArE lTD
Gun Hill, Dedham, Colchester CO7 6HP
OP D PD MH SI YA
Tel: 01206 321150
ColDwEll villA
71 Mersea Road, Colchester CO2 7QR
Tel: 01206 547588
LDA MH
LDA
Service
72
Colchester care homes continued
CrACknEll CloSE, 3
Wivenhoe, Colchester CO7 9PY
Tel: 01206 825508
PD LDA MH YA
CroUCHED FriArS rESiDEnTiAl HomE
103-107 Crouch Street, Colchester CO3 3HA
Tel: 01206 572647
OP
grEAT HorkESlEy mAnor
Nayland Road, Great Horkesley, Colchester CO6 4ET
OP D YA
Tel: 01206 271394
HAvEn, THE
84 Harwich Road, Colchester CO4 3BS
Tel: 01206 867143
OP D
EigHT ASH CoUrT limiTED
Halstead Road, Eight Ash Green, Colchester CO6 3QJ
PD LDA
Tel: 01206 710366
HEnDErSon AnD HArvArD
Kelvedon Road, Tiptree CO5 0LJ
Tel: 01621 819354
ElEni HoUSE
Boxted Road, Mile End, Colchester CO4 5HF
D PD LDA MH SI AD
Tel: 01206 842457
Hill HoUSE
183 Lexden Road, Lexden, Colchester CO3 3TE
Tel: 01206 761309
Elm CoTTAgE
7 Lucerne Road, Elmstead Market, Colchester CO7 7YB
LDA MH
Tel: 01206 822794
HilTon HoUSE
175 Shrub End Road, Colchester CO3 4RG
OP LDA MH YA
Tel: 01206 763361
Elm HoUSE
192 Wivenhoe Road, Alresford, Colchester CO7 8AH
LDA MH
Tel: 01206 824443
jAmESon HoUSE
19a Chapel Street, Rowhedge, Colchester CO5 7JS
OP LDA SI YA
Tel: 07717 745627
ESSEx CArE ConSorTiUm: ColCHESTEr
Maldon Road, Birch, Colchester CO2 0NU
Tel: 01206 330308
LDA YA
jAmESonS rESiDEnTiAl CArE HomE
Wormingford Road, Fordham, Colchester CO6 3NS
LDA
Tel: 01206 242282
ESSEx CArE ConSorTiUm: mArkS TEy
Laurels, Station Road, Wakes Colne, Colchester CO6 1EE
LDA YA
Tel: 01206 211825
jAmESonS rESiDEnTiAl CArE HomE limiTED
140 & 189a Mill Road, Colchester C04 5LP
LDA
Tel: 01206 242282
ESSEx CArE ConSorTiUm: plUmE HoUSE
5a Plume House, Prettygate, Colchester CO3 4PG
LDA YA
Tel: 01206 563149
32 Turner Road, Colchester CO4 5LB
LDA
Tel: 01206 242282
EwEr CoUrT
Fairfax Road, Colchester CO2 7ED
Tel: 01206 562511
39a Turner Road, Colchester CO4 5LB
LDA
Tel: 01206 242282
OP PD LDA SI YA
FrEDA gUnTon loDgE rESiDEnTiAl HomE
Balkerne Gardens, Colchester CO1 1PR
Tel: 01206 574786
OP D PD LDA SI YA
OP
OP
58a Nayland Road, Colchester CO4 5EW
LDA
Tel: 01206 242282
gABlES, THE
262 Ipswich Road, Colchester CO4 0ER
D PD LDA MH SI AD
Tel: 01206 841515
kACEE loDgE
Ivy Lodge Road, Gt Horkesley, Colchester CO6 4EN
PD LDA
Tel: 01206 272108
Service
73
liTTlE millFiElDS
21 Mill Lane, Weeley Heath CO16 9BB
Tel: 01255 830425
LDA
milTon loDgE rETirEmEnT HomE
288-290 Ipswich Road, Colchester CO4 0ES
Tel: 01206 841215
logAnBErry loDgE
79-81 New Farm Road, Stanway, Colchester CO3 0PG
morlEy roAD, 43A & 43B
Tiptree, Colchester CO5 0AA
Tel: 01621 819070
lyCHgATE HoUSE
145 Shrub End Road, Colchester C03 4RE
Tel: 01206 500074
mylAnD HoUSE
81 Mile End Road, Colchester CO4 5BU
Tel: 01206 853604
mAlDon loDgE
123 Maldon Road, Colchester CO3 3AX
Tel: 01206 506059
MH
LDA MH
mAplE HoUSE
247-249 Berechurch Hall Road, Colchester C02 9NP
LDA
Tel: 01206 766654
mAplE loDgE
247a Berechurch Hall Road, Colchester CO2 9NP
LDA
Tel: 01206 768671
mAplE mAnor
248 Berechurch Hall Road, Colchester CO2 9NP
LDA
Tel: 01206 766654
mCkECHniE HoUSE
104 Mill Road, Mile End, Colchester CO4 5LJ
Tel: 01206 751463
mErCErS
14 Serpentine Walk, Colchester CO1 1XR
Tel: 01206 570226
OP PD LDA SI YA
OP PD YA
nATionwiDE CommUniTy CArE limiTED
35 Mede Way, Wivenhoe, Colchester C07 9HW
PD LDA MH SI YA
Tel: 01206 828011
nAylAnD loDgE
44-46 Neyland Road, Mile End,
Colchester CO4 5EN
Tel: 01206 853070
OP MH YA
nEw CopForD plACE rESiDEnTiAl CArE HomE
London Road, Copford, Colchester CO6 1YR
OP
Tel: 01206 210397
nEwlAnDS
578 Ipswich Road, Colchester CO4 9HB
Tel: 01206 844906
PD LDA
LDA
oAkS CArE HomE, THE
15-25 Oaks Drive, Lexden, Colchester CO3 3PR
OP PD
LDA
olD rECTory, THE
Spring Lane, Lexden, Colchester CO3 4AN
Tel: 01206 572871
mErCErS plACE
Brickstables Barn, Halstead Road, Lexden Heath,
Colchester CO3 0JU
D PD LDA SI
Tel: 01206 368605
mill HoUSE
102 Mill Road, Mile End, Colchester C04 5LJ
Tel: 01206 845378
OP D
pArkDAlE
13 Park Road, Colchester CO3 3UL
Tel: 01206 769500
OP D
PD LDA
LDA
pATHwAyS
56a Baden Powell Drive, Colchester C03 4SR
PD LDA SI
Tel: 01206 761680
millErS
270a Cowdray Avenue, Colchester C01 1XZ
LDA MH
Tel: 01206 573959
pEACEHAvEn
43a Maldon Road, Tiptree, Colchester CO5 0TS
PD LDA
Tel: 01621 818220
Service
75
pElDon CAmpUS
Church Road, Peldon, Colchester CO5 7PT
Tel: 01206 735206
LDA
SpringFiElDS rESiDEnTiAl HomE
Rectory Road, Copford Green, Colchester CO6 1DH
OP
Tel: 01206 211065
pEnny mEADow
67 London Road, Marks Tey, Colchester CO6 1EB
LDA YA
Tel: 01206 616164
ST AnDrEw’S loDgE
184 St Andrew’s Avenue, Colchester CO4 3AG
Tel: 01206 797737
MH
pinEwooD & HollywooD
Smithsfield, Colchester CO1 2HP
Tel: 01206 795971
STAnwAy grEEn loDgE
Stanway Green, Stanway, Colchester CO3 0RA
Tel: 01206 330780
OP
priory loDgE
62 Priory Street, Colchester CO1 2QE
Tel: 01206 797243
qUEEnS loDgE
Queens Road, Colchester C03 3NZ
Tel: 01206 575410
LDA
MH YA
LDA
STAnwAy villA
9 Nursery Close, Stanway, Colchester CO3 0RL
PD LDA SI
Tel: 01206 769400
SUnny loDgE
132 The Commons, Colchester CO3 4NR
Tel: 01206 571419
LDA
rAwlingS HoUSE
45 Rawlings Crescent, Highwoods, Colchester CO4 9FB
PD LDA SI
Tel: 01206 842550
TrippiEr
22 Blackthorn Avenue, Colchester CO4 3PU
Tel: 01206 860537
riDingS, THE
52 Spring Lane, Fordham Heath, Colchester CO3 9TG
PD LDA
Tel: 01206 241041
TUDor HoUSE
47a London Road, Stanway, Colchester CO3 0NR
D PD LDA SI
Tel: 01206 562790
roSEBAnk
58 Bergholt Road, Colchester CO4 5AE
Tel: 01206 853091
vAlmArk HoUSE
90 Mill Road, Mile End, Colchester CO4 5LJ
Tel: 01206 853539
rowAnS
50 Newbridge Road, Tiptree CO5 0HX
Tel: 01621 819850
SCArlETTS
Recreation Road, Colchester C01 2HJ
Tel: 01206 792429
SEAviEw
44 Seaview Avenue, West Mersea,
Colchester C05 8BY
Tel: 01206 382800
SHrUB EnD loDgE
119 Shrub End Road, Colchester CO3 4RB
Tel: 01206 575996
OP LDA YA
PD LDA SI
OP D
LDA
PD LDA
wAkES HAll
Colchester Road, Wakes Colne,
Colchester CO6 2DB
Tel: 01787 222044
OP
LDA
OP PD LDA SI YA
wHiTEHEATHEr
Clacton Road, Weeley CO16 9DN
Tel: 01255 830502
willow HEAlTH lTD
82a The Willows, Colchester CO2 8PX
Tel: 01206 769713
LDA
PD LDA
wooDlAnDS rESiDEnTiAl HomE For lADiES
76 Lexden Road, Colchester CO3 3SP
OP
Tel: 01206 571200
Service
76
Colchester care homes with nursing
ABBErTon mAnor nUrSing HomE
Layer Road, Colchester CO5 7NL
Tel: 01206 735590
AlDErwooD
39 Essex Hall Road, Colchester CO1 1ZP
Tel: 0208 879 6567 Advert page 38
OP PD
OP
ASHCroFT CArE HomE lTD
Halstead Road, Eight Ash Green, Colchester CO6 3QH
OP D PD SI
Tel: 01206 767367
CHEvioT nUrSing HomE
11 Park Road, Colchester CO3 3UL
Tel: 01206 763648
OP PD
ColoniA CoUrT rESiDEnTiAl & nUrSing HomE
St Andrews Avenue, Colchester CO4 3AN
OP D PD MH
Tel: 01206 791952
SilvEr SpringS
Tenpenny Hill, Thorrington, Colchester CO7 8JG
OP D
SpringFiElDS nUrSing HomE
Rectory Road, Copford Green,
Colchester CO6 1DH
Tel: 01206 211065
OP
ST FillAnS CArE CEnTrE
St Fillans Road, Colchester CO4 0PT
Tel: 01206 855407
OP D YA
TAll TrEES
Oaks Place, Mile End Road,
Colchester CO4 5XR
HAlSTEAD loDgE
Hedingham Road, Halstead CO9 2AE
TrEETopS
94 Victoria Gardens, Highwoods,
Colchester CO4 9YE
Tel: 01206 844121
oAkS CArE HomE, THE
15-25 Oaks Drive, Lexden, Colchester CO3 3PR
OP PD
wElSHwooD mAnor
37 Welshwood Park Road, Colchester CO4 3HZ
OP PD
OP PD LDA YA
Welshwood Manor
“Welshwood Manor provides high standards of
personal and nursing care. The environment is
attractive and well maintained” CQC Report
NURSING & RESIDENTIAL HOME
Fully compliant with CQC Quality Standards.
With a maximum of just 34 Residents and long serving
staff we ensure a personalised approach to caring.
We pride ourselves in providing proven quality care
within a homely environment.
Our Residents are encouraged to make independent
choices in their care, activities and running of the
home.
For more information about your care
requirements please call our friendly staff for
advice or visit our website for more details.
37 Welshwood Park Road,
Colchester, Essex, CO4 3HZ.
Tel: 01206 868483 Fax: 01206 870615
Website: www.welshwoodmanor.com
Service
77
epping forest care homes
alBion ParK HoUSe
7 Albion Hill, Loughton IG10 4RA
Tel: 0208 508 4172
OP D
alder HoUSe care Home
Lambourne Road, Chigwell IG7 6HH
Tel: 0208 500 8491
PD YA
BeecHlandS
42 Alderton Hill, Loughton IG10 3JB
Tel: 0208 508 5808
OP
Belmont lodge care centre
392 / 396 Fencepiece Road, Chigwell IG7 5DY
Tel: 0844 472 5178
BramBle cloSe HaBilitation Unit
15 Bramble Close, Chigwell IG7 6DR
Tel: 0208 502 7679
OP D
D PD LDA SI
cUnningHam HoUSe
Pike Way, North Weald, Epping CM16 6BL
Tel: 01992 524160
OP D
franK foSter HoUSe
Loughton Lane, Theydon Bois, Epping CM16 7LD
Tel: 01992 812525 advert outside Back cover OP D PD SI
gaBle lodge reSidential Home
108 Church Hill, Loughton IG10 1LH
Tel: 0208 508 9248
Honey lane care Home
Honey Lane, Waltham Abbey EN9 3BA
Tel: 0208 879 6567 advert page 38
limBer care Home
49 Church Lane, Loughton IG10 1PD
Tel: 0208 502 4533
loUgHton Hall
Rectory Lane, Loughton IG10 3RU
Tel: 0208 502 0772
lUgano reSidence for tHe elderly
3 Powell Road, Buckhurst Hill IG9 5RD
Tel: 0208 505 2695
OP MH
OP D
marcriS HoUSe
Coopersale Lane, Theydon Bois, Epping CM16 7NS
OP D
Tel: 01992 814276
maSon way, 138-138a
Waltham Abbey EN9 3EJ
Tel: 01992 769113
mellowS, tHe
38 Station Road, Loughton IG10 4NX
Tel: 0208 508 6017
OP D
SHernBroKe HoStel
1-6 Shernbroke Road, Waltham Abbey EN9 3JF
D PD LDA SI
Tel: 01992 700545
talliS HoUSe
Neal Court, Waltham Abbey EN9 3EH
treetoPS care Home
23-25 Station Road, Epping CM16 4HH
Tel: 01992 573322 advert below
OP
UPSHire reSidential Home
Woodredon House, Woodredon Farm Lane,
Upshire, Waltham Abbey EN9 3SX
Tel: 01992 763922
LDA
weald Hall reSidential Home
Weald Hall Lane, Thornwood, Epping CM16 6ND
OP D
Tel: 01992 572427
wenSley HoUSe reSidential Home
Bell Common, Epping CM16 4DL
Tel: 01992 573117
TREETOPS
MH
LDA
CARE HOME
OP D MH
4 Care Quality Commission 2-Star award
4 Recently refurbished to a high standard
4 High quality care provided by
experienced staff
4 Freshly cooked quality meals
4 Close to local rail lines & town centre
D
4 On-site Hairdressers, Dentist &
23-25 Station Road, Epping, Essex,
CM16 4HH
Tel: 01992 573322/572452
Fax: 01992 570241
OP D
Web: www.treetopsepping.webs.com
Chiropodist
4 24-hour care
4 Single or double/shared rooms with
en-suites available
Epping Care Home Ltd. Registered in England No. 03603878
Service
78
epping forest care homes continued
weSt lodge reSidential care Home
32 Palmerston Road, Buckhurst Hill IG9 5LW
Tel: 0208 504 4542
OP D
willow coUrt
23a Highbridge Street, Waltham Abbey EN9 1BZ
PD LDA MH SI YA AD
Tel: 01992 763815
epping forest care homes with nursing
aSHBrooK coUrt care Home SecHa
Sewardstone Road, Waltham Abbey E4 7RG
Tel: 0208 879 6567 advert page 38
OP D
qUeenS coUrt nUrSing Home
52-74 Lower Queens Road, Buckhurst Hill IG9 6DS
OP D PD YA
Tel: 0208 559 0620 advert below
aSHlar HoUSe
The Plain, Epping CM16 6TY
Tel: 01992 721089 advert page 34
OP D
SHerrell HoUSe
414 Fencepiece Road, Chigwell IG7 5DP
Tel: 0208 501 3389
foreSt Place nUrSing Home
Roebuck Lane, Buckhurst Hill IG9 5QL
Tel: 0208 505 2063
OP D
JUBilee lodge (vitaliSe)
Grange Farm, High Road, Chigwell IG7 6DP
OP D PD SI YA
Tel: 0208 501 2331
PaternoSter HoUSe
Paternoster Hill, Waltham Abbey EN9 3JY
OP D PD MH YA
OP D
Searching
for care ONLINE?
If you are looking for information and advice about
care and support, our website can help you. The
publishers of this Directory have a new website which
lets you search for the care you want in your local area.
Start your search today: www.carechoices.co.uk
Queens Court 2/5_RancCare 2/5 26/09/2012 11:05 Page 1
Queens Court nursing Home
52-74 Lower Queens road, Buckhurst Hill, essex, ig9 6Ds
general manager: esther enwezor rgn
t: 0208 559 0620 F: 0208 559 0315 e: [email protected]
Queens Court is a 90 bed purpose built care
home with nursing for the elderly situated in the
heart of the Buckhurst Hill Community with easy
links to the essex countryside and central
London. the home provides care to the elderly
frail requiring residential care, general nursing,
palliative care and neurological rehabilitation.
there is also a dedicated physically disabled unit
for those residents over the age of 40 years. in
the main all rooms are single with en-suite facilities although there are some twin rooms for those who wish to share. the care
and wide range of services are delivered in a caring and sensitive way by a team of skilled, professional and caring staff. For
further information or to arrange a visit please contact the general manager at any time who will be pleased to assist you at any time.
www.ranccare.co.uk
Service
SecHa - South Essex Care and Health Association - For more information see page 5
79
What makes an ideal care home?
Well trained,
caring staff
A friendly,
stimulating atmosphere
A convenient,
central location
We choose dedicated staff for
whom caring is not just a job,
but a vocation
Providing the human warmth to
help you enjoy life in a comfortable,
homely environment
Tye Green Lodge in Harlow
is located in the heart of the
local community
Find it, at Tye Green Lodge, Harlow
• Residential, Respite and Day Care
• Accredited providers of Specialist Dementia Care
• Competitive fee rates, not for profit
01279 770500
[email protected]
Tye Green Village, Harlow,
Essex CM18 6QY
For information on any of our homes or our care services: www.quantumcare.co.uk
Harlow care homes
aSHlyn
Vicarage Wood, Harlow CM20 3HD
Tel: 01279 868330
Berecroft Home
317 Berecroft, Harlow CM18 7SH
Tel: 01279 410859
OP D
D PD LDA SI
Keefield
Keefield Close, Harlow CM19 5SW
Tel: 01279 635933
LDA YA
livingStone HoUSe
11 Potter Street, Harlow CM17 9AE
Tel: 01279 641112
netteSwell rectory
Manston Road, Harlow CM20 3PA
Tel: 01279 444000
LDA
LDA YA
tye green lodge
Tye Green Village, Yorkes, Harlow CM18 6QY
OP D PD LDA
Tel: 01279 770500 advert above
Harlow care homes with nursing
alexandra HoUSe
Hamstel Road, Harlow CM20 1BU
Tel: 01279 454521advert outside Back cover OP D PD SI
Partridge care centre
Partridge Road, Harlow CM18 6TD
Tel: 01279 452990
PaSSmoreS HoUSe
Third Avenue, Harlow CM18 6YL
Tel: 01279 634200
OP D PD SI YA
AD
Service
80
maldon care homes
BoUcHerne limited
30 Holloway Road, Heybridge, Maldon CM9 4SQ
OP
Tel: 01621 855429
firStlingS
7 The Street, Heybridge, Maldon CM9 4NB
Tel: 01621 853747
BrewSter HoUSe
Oak Road, Heybridge, Maldon CM9 4AX
Hailey HoUSe reSidential care Home SecHa
Highlands Drive, Maldon CM9 6HY
OP
cHerrieS reSidential Home
25 Greentrees Avenue, Cold Norton,
Chelmsford CM3 6JA
Tel: 01621 828141
Holyrood HoUSe reSidential Home
46 Green Lane, Burnham-on-Crouch, Maldon CM0 8PU
OP
Tel: 01621 784759
deanSBrooK farm
Southminster Road, Asheldham,
Southminster CM0 7DZ
Tel: 01621 775820
LDA
little oaKS reSidential care Home
Braxted Road, Little Braxted, Witham CM8 3JY
Tel: 01621 891974
OP
lodge, tHe - maldon
Lodge Road, Dykes Chase, Maldon CM9 6HW
Tel: 01621 858286
OP D
OP D
longfield
Fambridge Close, Maldon CM9 6DJ
Tel: 01621 857147
OP D
LDA YA
mandalay
13 Bridge Street, Witham CM8 1BU
Tel: 01376 520280
LDA YA
LDA YA
down Hall reSidential Home
Down Hall Road, Bradwell-on-Sea,
Southminster CM0 7QP
eStoril
Wonston Road, Southminster CM0 7FE
Tel: 01621 774776
OP D
Down Hall Residential Home, Down Hall Road,
Bradwell-on-Sea, Southminster, Essex CM0 7QP
Tel: 01621 776509
www.downhallcare.co.uk
Where quality is never compromised
At Down Hall we offer:
• Respite care • Short term care • Long term care • Care for the elderly
• Specially designed extension to care for those suffering from Dementia
• Beautifully renovated home in scenic surroundings • Caring and well trained staff
Manager: Mrs. Karen Johnson. Directors: Peter, Rita & Simon Patten
Hailey House
Highlands Drive, Maldon,
Essex CM9 6HY
Tel: (01621) 854132
Fax: (01621) 842477
Web: www.haileyhouse.com
E-mail: [email protected]
‘Caring for the Elderly from years of experience’
At Hailey House we pride ourselves
on over 30 years of excellence in care.
We offer great facilities and a diverse
entertainments programme,
Why not come visit us and see for
yourself. Please contact our manager, Sue
Hibbard, who would be more than happy to assist.
Service
81
Maldon care homes continued
Mansion House Residential Home
Burnham Road, Althorne, Maldon CM3 6DR
Tel: 01621 742269 Middleton Manor
48 Wantz Road, Maldon CM9 5DJ
Tel: 01621 856464 SCHUMEY’S CORNER
11a Queen Street, Southminster CM0 7BB
Tel: 01621 774315 Southminster Residential Home
Station Road, Southminster CM0 7EW
Tel: 01621 773462 Squeaks House Residential care Home
Steeple Road, Southminster CM0 7BD
Tel: 01621 772385 OP
OP D
LDA
OP D
Totham Lodge residential home
for the elderly
Broad Street, Green Road,
Great Totham, Maldon CM9 8NU
Tel: 01621 891209 villeneuve House
Wonston Road, Southminster CM0 7FE
Tel: 01621 772610 Windle Court
The Withywindle, Celeborn Street,
South Woodham Ferrers CM3 7BR
Tel: 01245 425980
Advert Outside Back Cover
OP D
LDA YA
OP D PD SI
Woodacre
38 D'arcy Road, Tolleshunt Knights,
Tiptree CO5 0RR
Tel: 01621 819769 LDA
St Peter’s Court
Spital Road, Maldon CM9 6LF
OP D PD LDA MH
Ashingdon HALL Residential CARE HOME
Church Road, Ashingdon, Rochford SS4 3HZ
OP MH
Brook Care Home SECHA
17 Brook Close, Rochford SS4 1HN
Tel: 01702 549499
OP D MH
Ashingdon Road, 296
Rochford SS4 1TR
Tel: 01702 541661
Broomhills
Stambridge Road, Rochford SS4 2AQ
Tel: 01702 542630
Advert Outside Back Cover Swan Care residential Home
29 North Street, Tillingham CM0 7TR
Tel: 01621 779171 OP D
OP D
Maldon care homes with nursing
Elmcroft care home
Brickhouse Road, Tolleshunt Major, Maldon CM9 8JX
OP D PD LDA YA
Tel: 01621 893098 Rochford care homes
LDA
OP D PD SI
Barling Lodge
399 Little Wakering Road, Little Wakering SS3 0GA
OP D PD LDA MH
Tel: 01702 216132 Dorset Lodge limited
5-7 Dorset Gardens, Rochford SS4 3AH
Tel: 01702 545907 Broadoaks
2 Southend Road, Rochford SS4 1HE
Tel: 01702 545888 Gowlands
Sutton Bridge Farm, Sutton Road, Rochford SS4 1XS
PD LDA SI YA
Tel: 01702 541761 OP
MH
Service
SECHA - South Essex Care and Health Association - For more information see page 5 82
rochford care homes continued
HainaUlt avenUe, 3
Rochford SS4 1UH
Tel: 01702 462246
LDA YA
little waKering HoUSe
367-369 Little Wakering Road,
Little Wakering, Southend-on-Sea SS3 0LB
D LDA MH YA AD
Tel: 01702 217535
Sweyne coUrt
Hockley Road, Rayleigh SS6 8EB
Tel: 01268 774530
OP D
timBer grove
London Road, Rayleigh SS6 9DT
Tel: 01268 780233
PD LDA SI
StamBridge meadowS
Stambridge Road, Great Stambridge, Rochford SS4 2AR
OP
Tel: 01702 258525
rochford care homes with nursing
great wHeatley nUrSing Home
3a Great Wheatley Road, Rayleigh SS6 7LA
Tel: 01268 777281
OP
roSedale coUrt
Hockley Road, Rayleigh SS6 8EP
tendring care homes
aBBey care Home
28 North Road, Clacton-on-Sea CO15 4DA
OP D PD MH
Tel: 01255 420660
BamBUrgH HoUSe
Clacton Road, Thorrington CO7 8JN
Tel: 01206 252491
acorn village
Mistley Hall, Clacton Road, Mistley,
Manningtree CO11 2NJ
Tel: 01206 394124
Belamacanda
172-174 The Street, Little Clacton,
Clacton-on-Sea CO16 9LX
Tel: 01255 862238
LDA
LDA
OP PD YA
alexandra HoUSe
Marine Parade, Dovercourt, Harwich CO12 3JY
OP D
BellevUe reSidential care Home
51 Church Road, Clacton-on-Sea CO15 6BQ
OP D MH
Tel: 01255 473976
ancHor lodge retirement Home
Cliff Parade, Walton-on-the-Naze CO14 8HB
Tel: 01255 850710
BlenHeim care Home
39-41 Kirby Road, Walton-on-the-Naze CO14 8QT
OP D
Tel: 01255 675548
arUndel HoUSe
34 Harold Road, Frinton-on-Sea CO13 9BE
Tel: 01255 852046
aSHer HoUSe
Third Avenue, Walton-on-the-Naze CO14 8JU
Tel: 01255 676100
OP
LDA
OP
Brandon HoUSe
15-19 Jackson Road, Clacton-on-Sea CO15 1JP
Tel: 01255 426024
Brenalwood care Home
Hall Lane, Walton-on-the-Naze CO14 8HN
Tel: 01255 675632
MH
OP D
Service
83
WE ARE
CLACTON FAMILY TRUST
CLACTON FAMILY TRUST
Established in 1976 as a residential care home for children,
Clacton Family Trust is now a residential care home,
providing support for individuals with learning and physical
disabilities from the age of 16. We also offer respite care.
107-111 Pier Ave, Clacton on Sea, Essex CO15 1NJ Tel: 01255 475026
domicilary
Care
Practical Support
• Shopping • Preparing and cooking meals
• Cleaning and tidying the home – If you are able to complete these tasks yourself,
in order to maintain your independence our careers can just be on hand to offer support
where required.
• Laundry and ironing. • Help with organizing trips out such as meeting friends and family
• Support with paying household bills.
Company
As part of our social companionship service, your carer will spend time with you, whether
that is spent sitting and chatting, watching television or going for short walks, they will be
able to provide the company and reassurance that you need.
If you require any further information please contact Wendy Lewis on
(01255) 689226 or 07739 344320
RESOURCE CENTRE
Willow Park Resource centre is a purpose built, specially designed Centre for people with
Learning & Physical Disabilities and Sensory Impairments. We are based in Weeley, near
Clacton, Essex.
We are pleased to offer developmental workshops in Arts & Crafts, Music, Cookery and Health
& Fitness that will enable you to design your own programme of activities accessing singular
workshops, half and full days.
We also have Sensory environments, a fully equipped hydro-pool and swim spa available to hire.
Willow Park Resource Centre, Willow Park, The Street, Weeley, Essex CO16 9JE
Please telephone: (01255) 831302 for more details.
tendring care homes continued
BricK Barn reSidential Home
106 Walton Road, Kirby-Le-Soken,
Frinton-on-Sea CO13 0DB
Tel: 01255 673232
BrooKfield reSidential Home
7-9 Hayes Road, Clacton-on-Sea CO15 1TX
Tel: 01255 427993
OP D
cooK cloSe, 14
(Brain inJUry reHaBilitation trUSt)
Dover Court, Harwich CO12 3UE
Tel: 01255 240095
OP D
corner HoUSe
67-69 Wash Lane, Clacton-on-Sea CO15 1DB
OP PD LDA MH
Tel: 01255 432415 / 222093
BrooKlyn HoUSe
22-24 Nelson Road, Clacton-on-Sea CO15 1LU
OP D
Tel: 01255 430324
BUngalow, tHe SecHa
Plains Farm Close, Ardleigh, Colchester CO7 7QU
PD LDA SI YA
Tel: 01206 852010
BUtterfly’S care Home
23 Percival Road, Walton-on-the-Naze CO14 8HH
LDA MH
Tel: 01255 674902
camBerley lodge reSidential care Home
99 Fronks Road, Harwich CO12 4EQ
Tel: 01255 552976
OP
cavendiSH reSidential care Home
26 Kings Road, Clacton-on-Sea CO15 1AZ
OP D
cedarS, tHe
6 Russell Road, Clacton-on-Sea CO15 6BE
OP D MH
cHerry leaS care Home SecHa
7 Third Avenue, Clacton-on-Sea CO15 5AP
Tel: 01255 221726
OP
cHriSlyn HoUSe
14 Rosemary Road, Clacton-on-Sea CO15 1NX
Tel: 01255 428301
cHUrcH road, 19
Clacton-on-Sea CO15 6AP
Tel: 01255 223670
LDA
clacton family trUSt
107-111 Pier Avenue, Clacton-on-Sea CO15 1NJ
PD LDA SI YA
corner lodge ltd
185-193 Meadow Way, Jaywick Sands,
Clacton-on-Sea CO15 2HP
Tel: 01255 220228
PD YA
OP D SI
cottage reSidential care Home, tHe
51 High Street, Brightlingsea CO7 0AQ
D PD LDA MH
Tel: 01206 303676
cottage walK, 4
Clacton-on-Sea CO16 8DG
Tel: 07920 005309
PD LDA MH SI YA
croft, tHe
Thorrington Road, Great Bentley,
Colchester CO7 8PR
Tel: 01206 251904
LDA
delamer HoUSe
41 Naze Park Road, Walton-on-the-Naze CO14 8JR
OP
Tel: 01255 852366
don tHomSon HoUSe
Low Road, Dovercourt, Harwich CO12 3TS
Tel: 01255 240978
OP PD SI
dovercoUrt HoUSe reSidential care Home
23-25 Fronks Road, Dovercourt, Harwich CO12 3RJ
OP D MH
Tel: 01255 506010
dUnedin reSidential Home
10 Connaught Gardens East,
Clacton-on-Sea CO15 6HY
Tel: 01255 476484
OP D
elm tree
Elm Tree Avenue, Frinton-on-Sea CO13 0AX
Tel: 01255 677747
OP D
Service
85
THE CEDARS
Caring in dementia
The specialists in care of the elderly visually impaired
• Established & family owned
• Relaxed, friendly and comfortable environment
• Catering for over 65 year olds
• All staff have visual awareness training
• Accommodation in modern, well-equipped
surroundings
• Braille and tactile signage throughout
• Permanent and respite care
Fully registered with the CQC and a member of Essex
Independent Care Association
Tel: 01255 673654
Fax: 01255 673177
Tel: 01255 433619
6 Russell Road, Clacton-on-sea, ESSEX CO15 6BE
Web: www.readhouse.org
Essex Blind Charity,
Read House,
23 The Esplanade,
Frinton on Sea CO13 9AU
Five
Stacks
Residential Care Centre
Elderly & Dementia Care • Learning/Physical Disability • Nursing Care
Five Stacks Residential Home is a completely family run and owned
Home, providing the highest quality residential care services in elegant
surroundings, aiming to provide dignity, choice, independence, fulfilment
and privacy for their residents.
With all the comforts of home, a luxurious lounge areas with satellite
television, comfortable and spacious dining areas and many quiet areas,
including a conservatory room and sensory area, a community room and shop.
The bedrooms are all equipped with furniture and television and offer extreme
comfort; all have wash facilities and most have en-suite. Also offering both
bath and shower rooms and wet room to accommodate all service users’ needs.
Five Stacks pride themselves on the highest quality of care and daily living,
including daily activities and fresh home cooking, with ingredients from their
local suppliers.
Tel: 01255 820417
[email protected]
www.fivestacks.com
209 Point Clear Road, St Osyth, Essex CO16 8JD
If you are looking for information and advice about
care and support, our website can help you.
The publishers of this Directory have a new website which lets you search
for the care you want in your local area.
• It provides a fully searchable facility for care homes, home care, supported living
(learning disability only) and housing with care
• Regularly updated data from CQC
• Up to date information on important topics such as paying for care,
care options and further help and advice
• Information on how to contact our Advice Line (see pages 35, 37, 45, 92)
• You have the option to save your search results and return to them at a later date
• View electronic versions of our Directories
Start your search today:
www.carechoices.co.uk
86
erneSt lUff Home
2-4 Luff Way, Garden Road,
Walton-on-the-Naze CO14 8SW
Tel: 01255 679212
OP D
fairlawnS care Home
41 Walsh Lane, Clacton-on-Sea, Clacton CO15 1UP
OP D
Tel: 01255 425296
fairview
68 Freeland Road, Clacton-on-Sea CO15 1LX
PD LDA MH
Tel: 0845 880 2526
firS, tHe
Thorpe Road, Kirby Cross, Frinton-on-Sea C013 0NJ
OP PD LDA YA
Tel: 01255 862617
five StacKS reSidential care centre
209 Point Clear Road, St Osyth,
Clacton-on-Sea CO16 8JD
foUr windS
32a Church Road, Brightlingsea CO7 0JF
Tel: 01206 308176
frintondene care Home
4 Third Avenue, Frinton-on-Sea CO13 9EG
Tel: 01255 679635
fUtUreS care Home
162 Church Road, Brightlingsea CO7 0QU
Tel: 01206 305835
OP D
LDA YA
OP
PD LDA
gairlocH reSidential care Home
11-15 Russell Road, Clacton-on-Sea CO15 6BE
OP D
glengariff reSidential Home
45 Freeland Road, Clacton-on-Sea CO15 1LX
Tel: 01255 220397
OP D
Haven reSidential care Home ltd, tHe 27
Penfold Road, Clacton-on-Sea CO15 1JN
MH YA
Tel: 01255 436403
Holland road, 48
Clacton-on-Sea CO15 6EL
Tel: 01255 474934
PD LDA MH
Homeacre
28 Hayes Road, Clacton-on-Sea CO15 1TX
Tel: 01255 425365
Jenny’S HoUSe
36 Old Road, Clacton-on-Sea CO15 1HX
Tel: 01255 220086
OP D
PD LDA
KilKenny reSidential care Home
6 Third Avenue, Frinton-on-Sea CO13 9EG
Tel: 01255 672253
OP D
KingSton HoUSe
7 Kings Road, Clacton-on-Sea CO15 1BG
Tel: 01255 473513
OP D
lime coUrt
Lime Avenue, Dovercourt CO12 4DE
Tel: 01255 506340
OP D
lime treeS
Sparrows Corner, Harwich Road,
Great Oakley, Harwich CO12 5AD
Tel: 01255 880281
LDA
little manor reSidential care Home
2 Long Road, Mistley, Manningtree CO11 2HN
PD LDA
Tel: 01206 391488
little PaddocKS
The Street, Little Clacton CO16 9LG
Tel: 01255 860309
PD LDA
Hamilton lodge trUSt
Rectory Road, Great Bromley, Colchester CO7 7JB
OP PD LDA YA
Tel: 01206 230298
lodge, tHe
16-18 Beach Road, Dovercourt,
Harwich CO12 3RP
Tel: 01255 503678
Haven lodge, 91
14 Wellesley Road, Clacton-on-Sea CO15 3PP
LDA MH
Tel: 0845 880 2526
lodge care Home
82 Kirby Road, Walton-on-the-Naze CO14 8RJ
OP D PD
Tel: 01255 850809
LDA
Service
87
CAVENDISH
26 KINGS ROAD, CLACTON-ON-SEA,
ESSEX CO15 1AZ
TEL: 01255 423861 FAX: 01255 222789
EMAIL: [email protected]
WEB: www.essexcarehomes.co.uk
The Cavendish is a luxurious residential home for the
elderly, incorporating convalescence, long and short
term residential and dementia care. The home is set in
beautifully landscaped gardens and is located a mere
10 minute walk from the town centre. It is positioned
in a quiet residential area just close to the beautiful and
unspoilt beaches of Clacton.
GAIRLOCH
11–15 RUSSELL RD,
CLACTON-ON-SEA, ESSEX CO15 6BE
TEL: 01255 422788 FAX: 01255 423187
Gairloch is a friendly, professional home for the elderly,
incorporating convalescence, long and short term
residential and dementia care. The home is located in the
quiet area of Holland-on-sea, close to the towns’ amenities
and a short distance away from the charming and idyllic
seafront and promenade.
WINSFORD HOUSE
43 St Paul’s Road, Clacton-on-Sea,
Essex CO15 6AU
TEL: 01255 424044 FAX: 01255 479637
Winsford House is a beautiful luxurious residential care
home for the elderly. Incorporating convalescence, long
and short stay residential care. The home is located a
few minutes walk from the seafront and promenade.
Hunt Healthcare Group homes all provide the following:
• Friendly trained professional caring staff and highly qualified manager • Exciting regular entertainment outings
• 24hr room service, open meal times, open visiting • Full-time activities co-ordinator • Day care
• Specialist cooked cuisine to meet individual tastes and medical requirements • New friends waiting to meet you
Helping
you to Choose and Pay for Care • 0800 38 92 077
• Regular hairdresser, chiropodist and dentist visits
longfUrrowS reSidential care Home
4 Long Road, Mistley, Manningtree CO11 2HN
D PD LDA
Tel: 01206 392634
Penant, tHe
7-9 Harold Road, Clacton-on-Sea CO15 6AJ
Tel: 01255 479926
magdalen cloSe HoStel
1-5 Magdalen Close, Clacton-on-Sea CO15 3LS
D PD LDA SI
Tel: 01255 432951
Penfold lodge
8-10 Penfold Road, Clacton-on-Sea CO15 1JN
Tel: 01255 223311
maitland HoUSe
33 Church Road, Clacton-on-Sea CO15 6AX
Tel: 01255 421415
Penny Pot care Home
8-16 Alton Road, Clacton-on-Sea CO15 1LB
Tel: 01255 424077
marmora care Home
4-6 Penfold Road, Clacton-on-Sea CO15 1JN
Tel: 01255 422719
OP
OP D
meadow view
178 Meadow Way, Jaywick, Clacton-on-Sea CO15 2SF
MH
Tel: 01255 431301
meadowcroft reSidential care Home
Steam Mill Road, Bradfield CO11 2QY
PD LDA
Tel: 01206 393879
mid meadowS
72-74 Elm Tree Avenue, Frinton-on-Sea CO13 0AS
OP PD LDA YA
Tel: 01255 675085
mondial
3 Old Road, Clacton-on-Sea CO15 1HX
Tel: 01255 420995
LDA MH YA
oaKlandS care Home ltd
34A/B Church Road, Brightlingsea CO7 0JF
Tel: 01206 305622
oaKley HoUSe
11 Oakley Road, Harwich CO12 4QZ
Tel: 01255 880281
OP
LDA MH
oaKS reSidential care Home, tHe
14 St Mary’s Road, Aingers Green, Great Bentley,
Colchester CO7 8NN
OP D MH SI
Tel: 01206 250415
orcHardS, tHe
Station Road, Thorrington CO7 8JA
Tel: 01206 250676
LDA MH SI YA
OP LDA
MH
OP D
PeterHoUSe
Sneating Hall Lane, Kirby-Le-Soken,
Frinton-on-Sea CO13 0EW
Tel: 01255 861241
LDA
Point clear road, 165
St Osyth, Clacton-on-Sea CO16 8JB
Tel: 01255 823172
LDA
PoPlarS
63 Naze Park Road, Walton-on-the-Naze CO14 8LA
OP D
Tel: 01255 675557
qUenBy reSt Home
Brightlingsea Road, Thorrington, Colchester CO7 8JH
OP D MH
Tel: 01206 250370
read HoUSe
23 The Esplanade, Frinton-on-Sea CO13 9AU
OP PD LDA SI
regent HoUSe
28-30 Wellesley Road, Clacton-on-Sea CO15 3PP
MH
Tel: 01255 421122
retreat, tHe
64 Hall Lane, Walton-on-the-Naze CO14 8HD
Tel: 01255 675948
LDA
ridgemont HoUSe
Low Road, Dovercourt, Harwich CO12 3TS
OP LDA YA
Tel: 01255 319473
ridgewell HoUSe
95 Dulwich Road, Holland-on-Sea CO15 5LZ
Tel: 01255 815633
OP D
Service
89
roSier Home
22-24 Harold Road, Clacton-on-Sea CO15 6AJ
OP DMH
Tel: 01255 427604
tendring meadowS care Home
The Heath, Tendring, Clacton-on-Sea CO16 0BZ
OP D
Tel: 01255 870900
SareSta and Serenade
Bromley Road, Elmstead Market, Colchester CO7 7BX
PD LDA SI YA
Tel: 01206 827034
trelawne reSt Home ltd
31 Lancaster Gardens West,
Clacton-on-Sea CO15 6QG
Tel: 01255 220259
Sea Breeze reSidential care Home
34 Carnarvon Road, Clacton-on-Sea CO15 6QE
OP D
Tel: 01255 435515
SHeiling, tHe
186 Meadow Way, Jaywick, Clacton-on-Sea CO15 2EZ
MH
Tel: 01255 427109
SPring lodge
23 Vicarage Gardens, Clacton-on-Sea CO15 1BU
OP
Tel: 01255 420045
SPringBanK
Heath Road, Tendring, Clacton-on-Sea CO16 0BX
OP DPD YA
Tel: 01255 870237
St alBan’S HoUSe
2 St Alban’s Road, Clacton-on-Sea CO15 6BA
PD LDA MH
Tel: 01255 221698
St marK’S reSidential care Home
38-40 Wellesley Road, Colchester CO15 3PW
Tel: 01255 421750
OP D
St micHael’S care Home
93 Marine Parade East, Clacton-on-Sea CO15 6JW
OP D PD SI
Tel: 01255 423688
Stronvar reSt Home
Strangers Corner, Church Road, Brightlingsea CO7 0QT
OP
Tel: 01206 304007
tamarind, tHe
112 Ramsey Road, Dovercourt, Harwich CO12 4RN
LDA
Tel: 01255 507283
tang Hall reSidential Home
18 Cottage Grove, Bockings Elm,
Clacton-on-Sea CO16 8DH
Tel: 01255 421304
OP D
OP
trinity HoUSe
47 High Street, Manningtree CO11 1AH
Tel: 01206 394550
walton road, 1
Clacton-on-Sea CO15 6DU
Tel: 01225 431622
LDA
LDA YA
waterS view reSidential Home
85 Harwich Road, Little Oakley, Harwich CO12 5JA
OP
Tel: 01255 880516
well HoUSe
Chestnut Way, Brightlingsea CO7 0UH
Tel: 01206 303311
wellwicK HoUSe
100 Colchester Road, St Osyth,
Clacton-on-Sea CO16 8HB
Tel: 01255 823547
OP D
LDA
wincHeSter HoUSe
90 Frinton Road, Kirby Cross CO13 0HJ
Tel: 01255 678813
winSford HoUSe
43 St Paul’s Road, Clacton-on-Sea CO15 6AU
OP
OP D
woodBoro reSidential Home
29-31 Skelmersdale Road, Clacton-on-Sea CO15 6BZ
OP D
Tel: 01255 420090
woodrowS lane, 17
Bockings Elm, Clacton-on-Sea CO16 8DN
OP PD LDA SI
Tel: 01255 433057
yorK HoUSe and alderSmore
19 York Road, Holland-on-Sea CO15 5NS
PD LDA YA
Tel: 01255 814333
Service
90
tendring
homes
nursing
area care care
homes
withwith
nursing
continued
anna victoria nUrSing Home
Peace Haven, Pole Barn Lane, Frinton-on-Sea CO13 9NH
OP PD
Tel: 01255 675609
Kennedy HoUSe
Kennedy Way, Clacton-on-Sea CO15 4AB
OP D PD LDA YA
Tel: 01255 206060
carnarvon nUrSing centre
22-24 Carnarvon Road, Clacton-on-Sea CO15 6QF
Tel: 01255 426628
little Holland Hall
339 Frinton Road, Holland-on-Sea CO15 5SS
Tel: 01255 813402 advert page 93 OP D PD LDA MH
edenSor nUrSing and reSidential Home
3-9 Orwell Road, Clacton-on-Sea CO15 1PR
OP D PD MH
Tel: 01255 423317
five StacKS reSidential care centre
209 Point Clear Road, St Osyth,
Clacton-on-Sea CO16 8JD
OP D
micHaelStowe Hall
Ramsey Road, Ramsey, Harwich CO12 5EP
Tel: 01255 880308
OP D PD
ramSey manor (nUrSing & reSidential Home)
Ramsey Road, Ramsey, Harwich CO12 5EP
OP D
Tel: 01255 880308
Harvey centre (mental HealtH nUrSing Home)
19-23 The Street, Weeley, Clacton-on-Sea CO16 9JF
OP MH YA
Tel: 01255 831457
Seaview HoUSe nUrSing Home
14-16 Colne Road, Clacton-On-Sea CO15 1PY
Tel: 01255 421480
Haven lodge
Reckitts Close, Holland Road,
Clacton-on-Sea CO15 6PG
Tel: 01255 435777 advert page 93 OP D PD LDA MH
Seven riverS care Home
Hall Road, Great Bromley, Colchester C07 7TR
PD YA
Tel: 01206 230345
MH
Uttlesford care homes
BarnetSon coUrt
1 Braintree Road, Great Dunmow CM6 1HS
Tel: 01371 875373
BingS Hall
Chelmsford Road, Felsted CM6 3EP
Tel: 01371 820544
OP
OP D
glendale reSidential care Home
14 Station Road, Felsted CM6 3HB
Tel: 01371 820453
OP D
Hargrave HoUSe
103 Cambridge Road,
Stansted Mountfitchet CM24 8BY
Tel: 01279 817272
OP D
BradBUry reSoUrce centre
Hatfield Haven SecHa
Pound Lane Ugley, Bishop’s Stortford CM22 6HP
OP Stortford Road, Hatfield Heath,
Tel: 01279 816165
Bishop’s Stortford CM22 7DL
croft HoUSe nUrSing and reSidential Home
OP
Tel: 01279 730043
Braintree Road, Great Dunmow CM6 1HR
OP PD HatHerley care Home ltd
Tel: 01371 872135
Chaters Hill, Saffron Walden CB10 2AB
falcon HoUSe reSidential Home
OP
Tel: 01799 508080
George Green, Little Hallingbury,
HUmfrey lodge
Bishop’s Stortford CM22 7PP
OP Rochelle Close, Thaxted CM6 2PX
Tel: 01279 658393
Service
91
Uttlesford care homes continued
maranello
Walden Road, Thaxted CM6 2RE
Tel: 01376 574900
moat HoUSe, tHe
Great Easton, Great Dunmow CM6 2DL
Tel: 01371 870193
LDA
OP D
redBond lodge
Chequers Lane, Great Dunmow CM6 1EG
Uttlesford care homes with nursing
Broome end care Home
Pines Hill, Mountfitchet, Stansted CM24 8EX
OP D YA
HigHfield Private care Home
9-11 Mandeville Road, Saffron Walden CB11 4AQ
OP D PD SI YA
Tel: 01799 524936
croft HoUSe nUrSing and reSidential Home
Braintree Road, Great Dunmow CM6 1HR
OP PD
Tel: 01371 872135
Stanley wilSon lodge
Four Acres, Saffron Walden CB11 3JD
Tel: 01799 529189
OP D
BROOME END CARE HOME
Pines Hill, Mountfichet, Stansted,
Essex CM24 8EX
T: 01279 816455
HOPES GREEN CARE HOME
16 Brook Road, South Benfleet,
Essex SS7 5JA
T: 01268 752327
LADYVILLE LODGE CARE HOME
Fen Lane, North Ockendon, Ockendon,
Essex RM14 3PR
T: 01708 855982
ROMFORD GRANGE CARE HOME
144 Collier Row Lane, Romford,
Essex RM5 3DU
T: 01708 755185
That’s why we’re one of the UK’s
leading healthcare providers
Our homes are unique, we're proud to offer high standards
of service and care, including residential and nursing care
services for both long stay and short stay respite service users.
Contact our homes directly, or visit www.fshc.co.uk
Service
92
Dedicated to
personalised care
Visit us or call:
Chelmsford
Manor Lodge
01245 496028
Clacton on Sea
Haven Lodge
01255 435777
Colchester
Silversprings
01206 251962
Colchester
Tall Trees
01206 844425
Dagenham
Cherry Orchard
020 8984 0830
Halstead
Colne View
01787 478473
Holland on Sea
Little Holland Hall
01255 813402
Ilford
Meadow Court
020 8548 3580
Care UK has nursing and residential homes
throughout the UK. For more information visit:
Maldon
St Peter's Court
01621 840466
www.careuk.com
Romford
Heatherbrook
01708 737961
If you are currently searching for a care home offering
the highest standards of nursing and residential care as well
as specialist care for people with dementia, come and visit
one of our homes local to you and see how we can make
a difference.
Our homes specialise in quality, personalised care and aim
to ensure every resident experiences:
•
•
•
A rich and fulfilling life
Comfort and reassurance
Respect and dignity
So drop in to any of our homes for a cup of tea
and chat and discover how Care UK can help you
find the best care for your loved one.
REF: ESSEX
An introduction to
Southend-on-Sea
Welcome to this year’s edition of the Southend
Care Services Directory. I hope you will find it a
valuable resource whether you want to know
about the care and support services that are
available for yourself or someone you care for.
Our commitment
Southend Borough Council’s Adult and
Community Services Department is responsible
for planning and commissioning a wide range
of services for adults who live in the borough.
We are committed to helping people remain
as independent as possible and ensuring that
people who need care or support services have
as much choice and control about the services
they need. Regardless of whether you pay for
services yourself or if they are paid for by the
local authority we will do our best to help you
find the support that suits your circumstances.
them can manage on their behalf. We have
established an Access Team that can respond
quickly to requests for help and offers advice about
accessing services, and we have strengthened
our homecare re-ablement services to help older
people regain the confidence and skills that
they may have lost through accident or illness.
Contact us
You are welcome to contact Southend
Borough Council for advice and support
and where appropriate we can refer you
to one of our social care teams.
I do hope that you find this Directory useful
in helping you and your family make informed
decisions about the choices available to you
in Southend and we are grateful to Care
Choices who have produced this Directory
at no cost to Southend Borough Council.
Partnership working
We work closely with the care providers
in Southend to ensure that they provide a
quality service to our residents. We encourage
prospective residents or users of services to read
the reports from the Care Quality Commission
which are available on their website www.
cqc.org.uk. We also encourage people to
use the checklists of questions to be found in
this Directory (see pages 10, 39 and 43).
The challenge for us all – whether we
provide services, use or commission them is
to ensure that good quality care with dignity
and choice is the norm. We will continue to
work with the care providers to that end.
Southend-on-Sea Borough
Council contact details
Opening hours:
Monday to Friday 8:45am - 5:15pm
Personalisation
Personalisation aims to enable people to have
and be responsible for their own Personal Budget
and to have independent and fulfilling lives and
to exercise the level of choice and control they
want. All people who use services are offered
the choice of a Direct Payment or a Personal
Budget that we can or someone appointed by
94
Simon Leftley
Corporate Director
Adult and Community Services
General enquiries and out of hours
emergencies: 01702 215000
Minicom: 01702 352641
Adult Social Services: 01702 215008
www.southend.gov.uk
Southend home care providers
1St CAre NUrSiNg Ltd
Westcliff-on-Sea
Tel: 01702 437711
essex home care
A1 CAre AgeNCy Ltd
Westcliff-on-Sea
Tel: 01702 342325
OP D PD LDA SI YA
AffiNity trUSt dOmiCiLiAry CAre AgeNCy SOUtheNd & eSSex
Westcliff-on-Sea
LDA
Tel: 01702 335980
ALL rOUNd CAre ServiCeS Ltd
Leigh-on-Sea
Tel: 01702 512437
AShLey CAre LLP
Westcliff-on-Sea
Tel: 01702 348142
BArNABAS hOUSe SeChA
Westcliff-on-Sea
Tel: 01702 348171
BrAemAr CAre ServiCeS
Southend-on-Sea
Tel: 01702 302914
CAre COmPANy, the
Leigh-on-Sea
Tel: 01702 477888
CArewAtCh SOUtheNd
Hadleigh
Tel: 01702 557007
CAriNg CArerS Ltd
Southend-on-Sea
Tel: 01702 213955
OP
OP D PD MH SI YA AD
LDA YA
OP D PD LDA MH SI
OP
OP PD LDA YA
CfP COmmUNity ServiCeS Ltd
Westcliff-on-Sea
Tel: 01702 344744
CryStAL CAre
Leigh-on-Sea
Tel: 01702 511222
OP D PD MH SI YA
de vere CAre
Southend-on-Sea
Tel: 020 8220 8084
OP D PD MH
dOLPhiN COUrt
Thorpe Bay
Tel: 01702 584088
D PD YA
15
thurrock home care 105
eCO wiNgS
Westcliff-on-Sea
eNArA SOUtheNd
Southend-on-Sea
Tel: 01702 434910
eNS reCrUitmeNt Ltd
Westcliff-on-Sea
Tel: 01702 361400
PD LDA SI YA
eStUAry COmmUNity SUPPOrt ServiCe
Southend-on-Sea
Tel: 01702 462246
fieLd LANe dOmiCiLiAry AgeNCy, the
Southend-on-Sea
Tel: 01702 344615
fLOreNCe hOUSe
Westcliff on Sea
LDA YA
LDA
OP LDA MH YA
heALth ANd hOme dOmiCiLiAry CAre AgeNCy
Westcliff-on-Sea
Tel: 01702 346465
OP D PD MH
hOme CAre PrOfeSSiONALS Ltd
Southend-on-Sea
Tel: 01702 467515
hOme iNSteAd SeNiOr CAre
Great Wakering
Tel: 01702 535308
jArk heALthCAre
Southend-on-Sea
Tel: 01702 339444
jm CArehOmeS Ltd
Westcliff-on-Sea
Tel: 01702 437040
OP D PD LDA SI
OP PD LDA MH SI YA
keNNedy Leigh hOme CAre ServiCe
Westcliff-on-Sea
Tel: 01702 334655
OP D YA
meNCAP dOmiCiLiAry CAre - SOUtheNd
Shoeburyness
Tel: 01702 341250
LDA
NexUS SUPPOrt Ltd
Leigh-on-Sea
Tel: 0845 519 60 88
LDA
Service
SeChA - South Essex Care and Health Association member - For more information see page 5
95
Specialists in high quality support either
in your own home or in the community.
“
“ A brighter day every day
We can help you with all of your Home Care Support needs,
with our knowledge and experience we can fit around you
and your needs.
Making a positive difference
to the quality of your life
Managing Director: Dr Asif Raja BSc (Hons), MBBS (Lon)
Contact us and see if we can help
Head Office: 38/40 Ceylon Road, Westcliff on Sea, Essex SS0 7HP
T: 01702 343 062 F: 07092 039 258 E: [email protected]
2010
Winner
Homecare Innovator
2012
Finalists
2010, 2011, 2012
Best UK Employer Finalists
Best Employer and
Innovator
www.summercare.org
Eco Wings
Eco Wings is a life skills and social skills centre
for young adults aged between 19 -30. We work
on all aspects of life and social skills including:
Eco Ed
Eco Ed is a diploma in life & social skills working
at levels entry 2, entry 3 and level 1, providing
work based training for young people.
For more information, please contact us on:
T: 01702 330 577 E: [email protected]
32-38 MILTON RD, WESTCLIFF-ON-SEA, ESSEX SS0 7TG
Eco Nights
Eco Nights is our
new programme
that provides
overnight respite
for young people,
encouraging
them to become
independent.
It also enables
access to evening
activities, such as
cinema, clubbing.
Welcome to SPDNS Nurse Care CIC
We have over 30 years experience providing care &
support when you need it, at home and in warden
controlled/supported housing.
What sort of care is
provided?
•
•
•
•
•
Looking
•
for care or support?
on your care options, call this
Directory’s advice line on
freephone 0800 38 92 077
96
•
•
We offer assistance with getting up or going
to bed, bathing and showering, toileting
needs & assistance with medication.
Specialist dementia care.
Respite visits for carers.
Care for people at the end of life, and
support for their families.
Night sitting or night sleeping / Crisis
supportfordifficulttimes.
Help with domestic tasks - bed making
& laundry, cleaning, shopping & meal
preparation.
Escorting to appointments
Nail Trimming service
Inspection March 2012
- Fully compliant with essential standards
24 HOUR ON CALL SUPPORT
Visit us at www.spdnsnursecare.com
For an information pack or to request a
nail trimming appointment please call
nursecare CIC
01702 431300
Southend home care providers continued
redSPOt hOmeCAre (eSSex) Ltd
Westcliff-on-Sea
OP D PD LDA MH SI
Tel: 01702 338865
rOyALe CArerS Limited
Southend-on-Sea
Tel: 01702 353547
OP D PD SI YA
SAS SUPPOrt ANd SOLUtiONS Ltd
Southend-on-Sea
Tel: 01702 291824
SOUtheNd therAPy ANd reCOvery teAm (StArt)
Southend-on-Sea
Tel: 01702 606917
SPdNS hOUSe
Westcliff-on-Sea
Tel: 01702 431300
SUmmerCAre SeChA
Westcliff-on-Sea
Tel: 01702 343062
Advert page 96
SUreCAre SOUtheNd
Westcliff-on-Sea
Tel: 01702 555088
OP D PD MH SI YA
trAiNiNg & CAre SOLUtiONS Ltd
Westcliff-on-Sea
Tel: 01702 432777
Advert page 96
Southend care homes
essex care homes
62
thurrock care homes 106
AArANdALe LOdge
2-4 St Vincent’s Road, Westcliff-on-Sea SS0 7PR
OP D
Tel: 01702 352096
AStrAL LOdge reSideNtiAL hOme
32-35 Ailsa Road, Westcliff-on-Sea SS0 8BJ
Tel: 01702 345409
OP D
ABANdALe LOdge SeChA
87 Station Road, Leigh-on-Sea SS9 1ST
AvONdALe reSt hOme SeChA
38 Avondale Drive, Leigh-on-Sea SS9 4HN
Tel: 01702 711934
OP D
ABBeyfieLd St geOrge’S hOUSe SeChA
Park Terrace, Westcliff-on-Sea SS0 7PH
Tel: 01702 331512
LDA MH
OP
ABBOttSwOOd LOdge
reSideNtiAL CAre hOme SeChA
226 Southchurch Road, Southend-on-Sea SS1 2LS
OP D MH
Tel: 01702 462541
AdALAh reSideNtiAL reSt hOme Ltd
20 Cliff Road, Leigh-on-Sea SS9 1HJ
Tel: 01702 711162
OP D
BALi hAi CAre hOme SeChA
14-16 Southbourne Grove,
Westcliff-on-Sea SS0 9UR
Tel: 01702 479867
MH
BeAUfOrt LOdge
10-12 St Vincent’s Road, Westcliff-on-Sea SS0 7PR
OP D
Tel: 01702 353640
BiffiNS CAre hOme SeChA
18 Thorpedene Gardens, Shoeburyness SS3 9JB
OP
Tel: 01702 292120
AiLSA hOUSe reSideNtiAL CAre hOme
64-66 Genesta Road, Westcliff-on-Sea SS0 8DB
OP D
Tel: 01702 346473
BLAkeNey hOUSe
33-35 Park Road, Westcliff-on-Sea SS0 7PQ
Tel: 01702 335724
ALySON hOUSe SeChA
11 Cobham Road, Westcliff-on-Sea SS0 8EG
OP D PD LDA SI YA
Tel: 01702 345566
BLiSS CAre hOme
23 Cobham Road, Westcliff-on-Sea SS0 8EG
Tel: 01702 351267
LDA YA
OP D
Service
97
Southend care homes continued
essex care homes
BrAdBUry hOme
2 Roots Hall Drive, Southend-on-Sea SS2 6DA
Tel: 01702 435838
OP D
62
dOLPhiN COUrt
179-182 Eastern Esplanade, Thorpe Bay SS1 3AA
D PD YA
Tel: 01702 584088
BrAemAr LOdge reSideNtiAL CAre hOme
481 Victoria Avenue, Southend-on-Sea SS2 6NL
OP D
Tel: 01702 302914
eLgiN reSt hOme SeChA
12-14 Manor Road, Westcliff-on-Sea SS0 7SS
Tel: 01702 340172
BrAmBLeS CAre hOme SeChA
22 Cliff Road, Leigh-on-Sea SS9 1HJ
Tel: 01702 472417
eLkiNgtON hOUSe (SOUtheNd BLiNd weLfAre OrgANiSAtiON) SeChA
9 Imperial Avenue, Westcliff-on-Sea SS0 8NE
OP D SI
Tel: 01702 348200
CAtheriNe miLLer hOUSe SeChA
13-17 Old Leigh Road, Leigh-on-Sea SS9 1LB
Tel: 01702 713113
CAveLL LOdge
5 Blenheim Chase, Leigh-on-Sea SS9 3BZ
Tel: 01702 480660
OP D
OP D
fAirmeAd LOdge
45 Fairmead Avenue, Westcliff-on-Sea SS0 9RY
LDA
Tel: 01702 308197
OP D
fAirview hOUSe
14 Fairview Drive, Westcliff-on-Sea SS0 0NY
Tel: 01702 437555
OP D
grANdviLLe LOdge Limited SeChA
17-19 Grand Drive, Leigh-on-Sea SS9 1BG
Tel: 01702 470976
OP D
CedAr LOdge SeChA
169 Westbury Road, Southend-on-Sea SS2 4DL
LDA
Tel: 01702 301652
ChAdwiCk LOdge reSideNtiAL hOme SeChA
8 Chadwick Road, Westcliff-on-Sea SS0 8LS
OP D
Tel: 01702 331599
ChALtONhOLme SeChA
1-3 First Avenue, Westcliff-on-Sea SS0 8HS
Tel: 01702 346534 Advert page 100 OP D PD MH SI YA
CherryCrOft
59 Crowstone Road, Westcliff-on-Sea SS0 8BG
Tel: 01702 343654
OP D
grANge, the
122 Crowstone Road, Westcliff-on-Sea SS0 8LQ
MH
Tel: 01702 432064
hArt hOUSe SeChA
91 Hamstel Road, Southend-on-Sea SS2 4NF
OP D MH YA AD
Tel: 01702 619611
LDA
hArt view SeChA
4 Valkyrie Road, Westcliff-on-Sea SS0 8BU
OP D MH YA AD
Tel: 01702 433330
CrOwStONe hOUSe
Crowstone Avenue, Westcliff-on-Sea SS0 8HT
OP D PD SI
Tel: 01702 436611
hAveNgOre hOUSe SeChA
27 Fairfield Road, Eastwood, Leigh-on-Sea SS9 5RZ
OP D
CrOwStONe mANOr CAre hOme SeChA
38 Crowstone Road, Westcliff-on-Sea SS0 8BA
Tel: 01702 333594 Advert Outside Back Cover
OP
heALth ANd hOme Limited
148-150 North Road, Westcliff-on-Sea SS0 7AG
OP D PD LDA MH AD
Tel: 01702 340844
CUmBerLANd LOdge
22 Cumberland Avenue, Southend-on-Sea SS2 4LF
MH
Tel: 01702 602361
hOLLieS, the
70 Canewdon Road, Westcliff-on-Sea SS0 7NE
D LDA YA
Tel: 01702 354744
deLAwAre hOUSe
Maplin Way North, Shoeburyness SS3 9PS
Tel: 01702 588501
kAthryN COUrt
84 Ness Road, Shoeburyness SS3 9DH
Tel: 01702 292800 Advert Outside Back Cover OP D PD SI
OP D
Service
98
AbAndAle lodge
Basic Criteria for Suitability
Clients requiring 24 hour monitored residential care to
assist in re-establishing themselves in the community.
We are unable to accept clients who abuse drugs or
alcohol. The age range accepted for residence
is 25-60 years.
Residential Psychiatric Care and Rehabilitation
Abandale is a small comfortable home catering for eight
residents, suffering from severe and enduring mental health
problems, who whilst no longer needing hospitalisation
are not ready for independent living. We specialise in
rehabilitation of clients with a forensic history who require
a period of proven stability within a supported community
Havengore Email add_haven 1/5 06 29/09/2011 11:56 Page 1
environment.
www.abandalelodge.co.uk
PleAse ContACt: JeAn grAnge proPrietor
telePhone: 01702 714128
87 stAtion roAd leigh-on-seA essex ss9 1st
Havengore House (Dementia registered)
Havengore House is a country style house set in three-quarters of an acre of
landscape gardens, in a quiet suburban setting, close to amenities. Havengore is also
registered for dementia care.
• Outings are arranged to visit places of interest and also shopping trips. There are
weekly sessions of reminiscing and bingo, gentle exercise and mental stimulation
sessions are enjoyed by all. Visits from different entertainers are arranged for
singing and music. Lift to all floors, large dining room which caters good home
cooked food.
For further information or to arrange for a visit,
please contact us by telephone or e-mail [email protected]
27 Fairfield Road, Eastwood,
Leigh on Sea, Essex, SS9 5RZ
Tel: 01702 529243
www.havengorehouse.co.uk
The Lilacs
Residential Home foR tHe eldeRly
• sea front 300 yards away.
• en-suite facilities.
• 24 hour care.
• local transport facilities
very accessible.
• sunny rear garden.
• all single rooms.
3s
t
2 s ar ra
tar te
ra d ex
ted ce
go llen
od t 2
- 2 00
01 8/0
0
9
• full central heating.
• Home cooking to a high standard.
• short stay and long stay.
• Visiting doctors, chiropodist,
hairstylist and clergy.
mr Barry Waters or faz Painchun 121 Chalkwell avenue,
• Passenger lift.
Westcliff-on-sea essex ss0 8nl, tel: 01702 712457
• trained staff.
www.the-lilacs.co.uk
• large conservatory
Westerley Westcliff on Sea offers…
· A person centred environment for permanent residential, respite or day care.
· A Christian ‘family’ with daily acts of worship.
· High quality en-suite room with comfortable lounges, homely atmosphere
and a wide range of activities.
· The warmest of welcomes for you and your family and friends.
Call us now for a brochure or to arrange a visit
Westerley, 1 Winton Avenue,Westcliff on Sea, Essex, SS0 7QU
Call 01702 349209 or e-mail at [email protected]
or visit www.lwphomes.org.uk
99
The Southend-on-Sea
Darby & Joan
Organisation
A charity running four Homes caring for the elderly
All our homes are run for the benefit of our residents, and considerable efforts are taken to ensure we
employ dedicated staff who provide a caring, homely atmosphere in well managed establishments. We
welcome both Local Authority and also privately funded residents.
ALL ENQUIRIES TO THE HEAD OFFICE AT: 50 AVENUE ROAD, WESTCLIFF-ON-SEA, ESSEX SS0 7PJ
CECIL JONES HOUSE
CHALTONHOLME
50 Avenue Road, Westcliff-on-Sea, Essex SS0 7PJ
1-3 First Avenue, Westcliff-on-Sea, Essex SS0 8HS
Sheltered accommodation in nine
single studio apartments
Most rooms en-suite, some ground floor.
Television and telephone points in private
rooms. All meals catered. Pleasant gardens.
Ground-floor social lounge and dining room.
Laundry facilities provided. Close to town
and transport links. Housekeeper.
Residential Care Home for 33
Residents.
Single rooms.
Twenty-four hour care by sympathetic staff.
Pleasant gardens and lounges.
Large dining room.
Social events and outings arranged.
Two lifts.
Tel: 01702 345969
Tel: 01702 346534
SANDRINGHAM
5-7 Westcliff Avenue, Westcliff-on-Sea, Essex SS0 7QR
Residential Care Home for
20 Residents
Single rooms en-suite.
Twenty-four hour care by sympathetic
staff. Prime location.
Pleasant lounge and dining room.
Social events and outings arranged.
Lift.
Tel: 01702 352911
ST. MARTINS
59 Imperial Avenue, Westcliff-on-Sea, Essex SS0 8NQ
Residential Care Home for 26
Residents.
Three lounges. Extensive gardens.
Excellent food with a choice of menu.
Modern alarm call system.
Fully trained staff. Full range of
entertainment. Visiting services
(hairdresser, chiropodist, etc)
Tel: 01702 475891
Telephone: 01702 345969 or Email: [email protected]
Web: www.darbyandjoan.org
CHARITABLE COMPANY LIMITED BY GUARANTEE REGISTERED NUMBER 4378521 - REGISTERED CHARITY No. 1093882
essex care homes
62
kimBerLey grACe CAre hOme SeChA
15-17 Grosvenor Road, Westcliff-on-Sea SS0 8EP
OP D
Tel: 01702 347386
memOry hOUSe
6-9 Marine Parade, Leigh-on-Sea SS9 2NA
Tel: 01702 478245
kiNgStON hOUSe
43 Woodfield Park Drive, Leigh-on-Sea SS9 1LN
LDA YA
Tel: 01702 712022
meteOr reSt hOme SeChA
34-36 Meteor Road, Westcliff-on-Sea SS0 8DG
OP D
Tel: 01702 340518
kNOLL, the
115 Southchurch Boulevard, Thorpe Bay,
Southend-on-Sea SS2 4UR
PD LDA MH
Tel: 01702 586684
meyriN hOUSe
35 Hobleythick Lane, Westcliff-on-Sea SS0 0RP
OP D
Tel: 01702 437111
LABUrNUmS SeChA
20 Chalkwell Avenue, Westcliff-on-Sea SS0 8NA
Tel: 01702 477898
OP PD LDA SI YA
LegrA reSideNtiAL CAre hOme
54 Salisbury Road, Leigh-on-Sea SS9 2JY
Tel: 01702 712222
LifStAN wAy CAre hOme
74 Lifstan Way, Thorpe Bay SS1 2XE
Tel: 01702 466772
LighthOUSe
403-405 Westborough Road,
Westcliff-on-Sea SS0 9TW
Tel: 01702 308893
OP D
MH
LDA
LiLACS reSideNtiAL hOme, the SeChA
121 Chalkwell Avenue, Westcliff-on-Sea SS0 8NL
OP D
mANOr reSt hOme
35 Manor Road, Westcliff-on-Sea SS0 7SR
Tel: 01702 343590
mAPLiN hOUSe
117 Church Road, Shoeburyness SS3 9EY
Tel: 01702 297494
meLLOr hOUSe
80 Station Road, Westcliff-on-Sea SS0 7RQ
Tel: 01702 437350
miLtON hOUSe
58 Avenue Road, Westcliff-on-Sea SS0 7PJ
Tel: 01702 437222
OP D
OP
NewBrAe CAre hOme
41 Crowstone Road, Westcliff-on-Sea SS0 8BG
OP D
Tel: 01702 430431
NewhAveN COmmUNity CAre Ltd
(PhOeNix hOUSe)
124 Crowstone Road, Westcliff-on-Sea SS0 8LQ
LDA YA
Tel: 01702 337057
NightiNgALe hOUSe
69/71 Crowstone Road, Westcliff-on-Sea SS0 8BG
OP D
Tel: 01702 338552 Advert page 102
NOrth AveNUe, 278
Southend-on-Sea SS2 4EN
Tel: 01702 461386
LDA MH SI YA
PALmerStON hOUSe CAre hOme
21 Palmerston Road,
Westcliff-on-Sea SS0 7TA
Tel: 01702 213553
OP D
LDA
POPPy LOdge CAre hOme
4 Drake Road, Westcliff-on-Sea SS0 8LP
Tel: 01702 342793
OP D
LDA
PriOry hOUSe
Prittlewell Chase, Westcliff-on-Sea SS0 0SR
Tel: 01702 344145
OP D
OP D MH
meLrOSe hOUSe SeChA
95 Alexandra Road, Southend-on-Sea SS1 1HD
Tel: 01702 340682
OP D PD SI
rAveNSmere
13-15 Manor Road, Westcliff-on-Sea SS0 7SR
OP D PD LDA MH
Tel: 01702 330347
Service
101
Nightingale House
Residential CaRe home
(foR the eldeRly and eldeRly with dementia)
CaRe at its best
Designed with the care and comfort of the elderly in mind, Nightingale House offers residents the best
facilities and a standard of luxury normally expected from a high class hotel. Our establishment is a registered,
30 bed, residential care home for the elderly and elderly residents with dementia. The Home has the 24
hour services of fully qualified staff whose friendly yet professional, skilled yet understanding, and above
all empathetic, caring and gentle manner is reflected in the quality of care, which is of the highest possible
standard. All staff have a common goal in maintaining and improving the self respect, health, independence
and motivation of residents.
• Situated a very short distance from the seafront and local amenities.
• Luxurious single and shared rooms, all with ensuites and TV/video
entertainment facilities.
• Attractive day rooms, beautiful balconies and an elegant Victorian style conservatory
overlooking a serene landscaped garden.
• Long or short stay, and residents requiring full state support are
all welcome.
• All residents are constantly encouraged to keep their individuality, always
maintaining close contacts with family and friends.
• Various activities and excursions arranged to keep residents occupied and
stimulated.
With the responsibility of caring for your loved ones falling to us, family
and friends can concentrate on their affairs and can rest, confidently
knowing that the interests of their loved one has taken priority with the
highly dedicated team of staff and management of the home.
No amount of words can give a full picture of Nightingale House and
there is no substitute for a visit. So why not give us a call!!
Nightingale House
69/71 CrOWSTONe rOAD, WeSTCLiff ON SeA, eSSex SS0 8BG
“…for the sake of caring”
TeL: 01702 338 552 Or 01702 330 133
fAx: 01702 331 788 MOB: 07956 345 745
eMAiL: [email protected]
“…for the sake of caring”
essex care homes
rAymONd hOUSe
7-9 Clifton Terrace, Southend-on-Sea SS1 1DT
OP D
Tel: 01702 352956
rOSe mArthA COUrt
64 Leigh Road, Leigh-on-Sea SS9 1LF
Tel: 01702 482252
OP D YA
SANdriNghAm SeChA
5-7 Westcliff Avenue, Westcliff-on-Sea SS0 7QR
Tel: 01702 352911 Advert page 100 OP D PD MH SI YA
SANdS LOdge SeChA
15 Kings Road, Westcliff-on-Sea SS0 8LL
Tel: 01702 340501
LDA MH
62
SUmmerLOdge SeChA
20 Grosvenor Road, Westcliff-on-Sea SS0 8EN
Tel: 01702 343062
OP PD LDA MH SI YA
Advert page 96
SUmmerview SeChA
35 Pembury Road, Westcliff-on-Sea SS0 8DU
Tel: 01702 343062
OP D LDA MH SI YA
Advert page 96
SUNfLOwerS SeChA
37 Pembury Road, Westcliff-on-Sea SS0 8DU
Tel: 01702 343062
Advert page 96
SANdy LOdge
Southchurch Avenue, Shoeburyness SS3 9BA
OP PD LDA YA
Tel: 01702 462246
vALkyrie LOdge
22 Valkyrie Road, Westcliff-on-Sea SS0 8BY
Tel: 01702 302642
SAxON LOdge
20 Smith Street, Shoeburyness SS3 9AL
Tel: 01702 295001
viCtOriA COUrt PrivAte reSt hOme SeChA
127-129 York Road, Southend-on-Sea SS1 2DX
OP D
Tel: 01702 465574 Advert page 104
LDA SI
SiLverSeA LOdge
46 Silversea Drive, Westcliff-on-Sea SS0 9XE
OP D PD SI
Tel: 01702 480502
weStBOrOUgh rOAd, 388 - 390
Westcliff-on-Sea SS0 9TN
Tel: 01702 349193
SOUthwOLd hOUSe
16-18 Cliff Road, Leigh-on-Sea SS9 1HJ
Tel: 01702 715240
weStCLiff LOdge Ltd
118-120 Crowstone Road,
Westcliff-on-Sea SS0 8LQ
Tel: 01702 354718
St edith’S COUrt
18 Hillside Crescent, Leigh-on-Sea SS9 1EN
Tel: 01702 480688
LDA YA
OP D
St mArtiN’S reSideNtiAL hOme SeChA
59 Imperial Avenue, Westcliff-on-Sea SS0 8NQ
OP D PD MH SI
Tel: 01702 475891 Advert page100
MH
LDA
OP D
weSterLey reSideNtiAL CAre hOme
fOr the eLderLy
1 Winton Avenue, Westcliff-on-Sea SS0 7QU
OP
St miChAeL’S CAre hOme fOr the eLderLy SeChA
20 Meteor Road, Westcliff-on-Sea SS0 8DG
OP D
Tel: 01702 434274
weStmiNSter hOUSe reSideNtiAL CAre Ltd SeChA
41 Westminster Drive,
Westcliff-on-Sea SS0 9SJ
OP MH AD
Tel: 01702 333034
SUmmerhiLL SeChA
211 Manchester Drive, Leigh-on-Sea SS9 3ET
Tel: 01702 343062
Advert page 96
whittiNghAm hOUSe
Whittingham Avenue,
Southend-on-Sea SS2 4RH
Tel: 01702 614999
OP D
Service
103
wiLLOwdALe LOdge SeChA
21 Cromer Road, Southend-on-Sea SS1 2DU
OP D PD SI YA
Tel: 01702 469547
wiNdermere reSt hOme SeChA
23-25 Windermere Road, Southend-on-Sea SS1 2RF
OP D
Tel: 01702 303647
Victoria Court
RESIDENTIAL HOME
Victoria Court Private Residential Home is an established care home specialising in high
quality long-term and day care to elderly people. We are now registered to care for
people with dementia.
Jennifer Varrier leads a committed staff team dedicated to providing a home for life
for residents. Staff are trained in all areas necessary to deliver quality care. Our in-house
assessors provide support to staff as they progress through our training programme. Day
care places available.
Address: 127 York Road, Southend-on-Sea, Essex SS1 2DX Tel: 01702 465574
Southend care homes with nursing
essex care homes with nursing
63
ALexANder hOUSe PrivAte NUrSiNg hOme
25 - 27 First Avenue, Westcliff-on-Sea SS0 8HS
OP D PD LDA MH
Tel: 01702 339695
mOUNtdALe NUrSiNg hOme SeChA
59 Mountdale Gardens, Leigh-on-Sea SS9 4AP
OP D
Tel: 01702 421019
BOSCOmBe LOdge NUrSiNg hOme
65 Boscombe Road, Southend-on-Sea SS2 5JD
OP D
Tel: 01702 603444
NAzAreth hOUSe
111 London Road, Southend-on-Sea SS1 1PP
Tel: 01702 345627
BritANNiA LOdge SeChA
1 Ailsa Road, Westcliff-on-Sea SS0 8BJ
Tel: 01702 432927
NOrmAN hOUSe NUrSiNg hOme
51-53 Elm Road, Shoeburyness SS3 9PD
Tel: 01702 297217
BrOOkLANdS NUrSiNg hOme
25 Lambeth Road, Leigh-on-Sea SS9 5XR
Tel: 01702 525375
MH
OP
OP D MH
OP D PD
NOrtON PLACe
162 Ness Road, Shoeburyness SS3 9DL
OP D PD LDA YA
Tel: 01702 462246
ferNBrOOk hOUSe
34-47 Fernbrook Avenue, Southend-on-Sea SS1 2QW
OP D
Tel: 01702 460364
UPLANdS NUrSiNg hOme
27-31 Cobham Road, Westcliff-on-Sea SS0 8EG
OP PD YA
Tel: 01702 352752
keNwAy COUrt
5 Kenway, Southend-on-Sea SS2 5DX
Tel: 01702 440750
weSt hOUSe
11 St Vincents Road, Westcliff-on-Sea SS0 7PP
OP D
Tel: 01702 339883
PD LDA YA
LANgLey LOdge SeChA
39 Imperial Avenue, Westcliff-on-Sea SS0 8NQ
OP D PD SI
Tel: 01702 340186
mArANAthA reSideNtiAL hOme SeChA
211 York Road, Southend-on-Sea SS1 2RU
Tel: 01702 467675
OP
thurrock care homes with nursing
107
Service
104
An introduction from
thurrock Council
Thurrock Council is committed to developing working
partnerships with the private and independent sector
care homes and home care agencies across the
borough. Councillors in Thurrock recognise the need
for people to choose their own care home - though
many will choose to remain in the local area.
The following homes, provided by the public,
private and voluntary sectors, are located within
the borough. They are subject to registration and
regulation by the Care Quality Commission.
In addition, there are five providers of home
care that are commissioned by the Council. One is
a Council-provided service that is for reablement
and the four other providers are from the voluntary,
charitable and independent sectors who work
in geographical patches. The Council is working
closely with those providers to implement home
care that delivers a person- centred service.
Financial aid towards the cost of care is subject
to a Community Care Assessment through the
People Services Directorate, this is then presented
to the Adult Social care Resource Allocation Panel
for decision. Thurrock’s assessment teams are based
in Civic Offices in Grays, Basildon Hospital and the
Older People’s Mental Health Team in Bridge Road.
There are several care homes for older people
and disabled adults and some also provide nursing
care. A number of homes are registered to care for
people with dementia.
Sarah Carter
Interim Contracts and Commissioning Manager,
Community Well-Being, Thurrock Borough Council.
thurrock Council - Adult Social Care
Tel: 01375 652652
John Stanley - Manorcourt Homecare_1/4 03/11/2011 10:14 Page 1
www.thurrock.gov.uk
thurrock home care providers
AkABA SOCiAL Uk Ltd
South Ockendon
Tel: 01708 856889
AveLey hOUSe (1)
South Ockendon
Tel: 01708 856444
AveLey hOUSe (2)
South Ockendon
Tel: 01708 863289
edeN BrOOk hOme CAre
Grays
Tel: 01245 363888
A caring professional service
OP LDA MH YA
OP D PD LDA MH SI
LDA
OP YA
hOmeCAre reABLemeNt teAm
Grays
Tel: 01375 390000
mCCh SOCiety Limited
Chafford Hundred
Tel: 01375 483736
We have been providing exceptional care services to people
living in the community since 1989.
We encourage Service Users to make their own decisions and
lifestyle choices supporting person centred care. Our services
offer flexibility, providing care from ½ hour to 24 hours.
We also welcome ISF, and Direct Payments clients, who may wish
to use us on a full time basis or when their regular care worker
takes a holiday, ensuring that their care needs are still being met.
• Home Care ~ Personal Care • Domestic/Shopping services
• Meal Preparation • Comfort/Safety check
• 24 Hr/Live-in Care/Short or Long Term - listed on the Essex best
valued ranked list of providers for 24 hour live in services.
• Respite & Sitting Services • Home from Hospital • Night Care
• Accompanying Services • Specialist Services • Blitz Cleaning
• Fully trained staff and CRB checked • 3* Excellent CQC Rating
Call us for a free, no obligation meeting in your own home to
discuss your needs with one of our representatives.
Thurrock Office Tel: 01375 485440
Overall winners of the ‘Best Practice Award
for dignity in Thurrock 2011
Workers and Live-in Care Workers.
Committed to Equality for All
www.johnstanleys.co.uk
LDA MH
Part of the Manorcourt Homecare Group
John Stanley’s Care Agency Ltd Thurrock • Hornchurch • Care Plus Essex Ltd Saffron Walden
Service
105
thurrock home care providers continued
mANOrCOUrt hOmeCAre - jOhN StANLey
Grays
OP D PD MH YA
Tel: 01375 485440
Advert page 14 & 105
PrOfeSSiONAL CAre ServiCeS Ltd
Grays
OP D PD LDA MH SI
Tel: 01375 372812
regeNtS CAre ServiCeS
Tilbury
Tel: 01375 846865
SeSNhA CAre
South Ockendon
tAke 4 PerSONNeL Limited
Grays
Tel: 01375 391337
OP LDA
tLC CAre ServiCeS
Grays
Tel: 01375 656010
OP PD MH SI
PD LDA MH SI
thurrock care homes
essex care homes
A m CAre hOme Ltd
56-58 Lodge Lane, Grays RM16 2YH
Tel: 01375 379134
PD LDA MH
62
Southend care homes 97
dexter CLOSe, 44
Grays RM17 5AU
Tel: 01375 396497
LDA
AveLey hOUSe (1)
Arcany Road, South Ockendon RM15 5SX
OP D PD LDA MH SI
Tel: 01708 856444
emmANUeL hOUSe
4 Spencer Walk, Tilbury RM18 8XJ
Tel: 01375 850099
LDA
AveLey hOUSe (2)
6 Park Lane, Aveley RM15 4UD
Tel: 01708 863289
fALCON hOUSe
9 Falcon Avenue, Grays RM17 6SB
Tel: 01375 407054
LDA MH
BArN ANd COACh hOUSe
High Road, North Stifford,
Grays RM16 5UE
Tel: 01375 383543
LDA MH YA
LDA
OP D
BeLmAiNe AveNUe, 18
Corringham SS17 7TB
Tel: 01375 360788
LDA
BeNNett LOdge
Waterson Road, Chadwell-St-Mary, Thurrock RM16 4LD
hAthAwAy rOAd ShOrt BreAk reSPite ServiCe
23 Hathaway Road, Grays RM17 5LB
LDA
Tel: 01375 383556
hOLLyrOSe hOUSe
116 Lodge Lane, Grays, Essex RM16 2UL
D LDA MH YA AD
Tel: 01375 371940
hOLLywOOd reSt hOme
34 Cresthill Avenue, Grays RM17 5UJ
OP D MH YA AD
Tel: 01375 382200
BreAkAwAy
23 Park Lane, Aveley, South Ockendon RM15 4UB
OP PD LDA SI YA
Tel: 01708 861520
hOmeSteAdS, the
216 Southend Road,
Stanford-Le-Hope SS17 7AQ
Tel: 01375 402444
LDA
COLLiNS hOUSe
Springhouse Road, Corringham SS17 7LE
Tel: 01375 671162
LArwOOd
Fullbrook Lane, South Ockendon RM15 5JY
Tel: 01708 857354
LDA
OP D
Service
106
thurrock care homes continued
LeAtherLANd LOdge
Darenth Lane, South Ockendon RM15 5LS
OAk hOUSe
103 Corringham Road, Stanford-Le-Hope SS17 0BA
OP D
Tel: 01375 673104
LONg LANe, 130
Grays RM16 2PR
Tel: 01375 394649
LDA
SAtASh COmmUNity CAre PrOjeCt Ltd
109 - 111 Mollands Lane, South Ockendon RM15 6DJ
LDA YA
Tel: 01708 856592
LDA
SUNNySide hOUSe Limited
130 High Street, Aveley, South Ockenden RM15 4BX
LDA
Tel: 01708 861201
LDA MH
whArf CLOSe, 1
Goldingham Farm Estate, Stanford-Le-Hope SS17 0EJ
LDA
Tel: 01375 360789
meeSONS LOdge (CAre mANAgemeNt grOUP)
1 Henry de Grey Close, Meesons Lane, Grays RM17 5GH
LDA
Tel: 01375 383267
whiteCrOft, the
Stanford Road, Orsett RM16 3JL
merrie LOOtS fArm reSideNtiAL hOme
East Tilbury Road, Linford SS17 0QS
Tel: 01375 673178
whitehALL hOUSe
40 Whitehall Lane, Grays RM17 6SS
Tel: 01375 407054
LONg LANe, 295
Grays RM16 2QD
Tel: 01375 387952
mediNA rOAd, 28
Grays RM17 6AQ
Tel: 01375 380366
mOLLANdS LANe, 117-119
South Ockendon RM15 6DJ
Tel: 01708 851936
OP D
OP LDA YA
LDA MH
wOOLiferS AveNUe, 38A
Corringham SS17 9AU
Tel: 01375 640292
PD LDA SI
thurrock care homes with nursing
AvALON NUrSiNg hOme
Longhouse Road, Chadwell-St-Mary, Grays RM16 4QP
PD LDA SI
Tel: 01375 841402
BLUeBeLL COUrt
Stanley Road, Grays RM17 6QY
Tel: 01375 369318
OP D PD
CArOLyNe hOUSe
Waterson Road, Chadwell-St-Mary, Thurrock RM16 4LD
COACh hOUSe, the
10 Woodwards Heights, Woodward Close,
Grays RM17 5RR
Tel: 01375 396041
PD SI YA
diviNe LOdge
6 Mayflower Road, Chafford Hundred, Grays RM16 6BE
LDA
Tel: 01375 650555
eStUAry hOUSiNg ASSOCiAtiON Limited BrAdd CLOSe, 1
Off South Road, South Ockenden RM15 6SA
OP PD LDA YA
Tel: 01702 462246
gALLimOre LOdge
Meesons Lane, Grays RM17 5HR
Tel: 01375 396174
grAPeCrOft CAre hOme
82-84 Calcutta Road,
Tilbury RM18 7QJ
Tel: 01375 852020
D PD LDA SI
OP PD MH YA AD
grAyS COUrt
Church Street, Grays RM17 6EG
Tel: 01375 376667
OP D
essex care homes with nursing
63
Southend care homes with nursing
104
Service
107
Index
Advertisers are in bold
Essex home care
15
Southend home care
95
Thurrock home care
105
These indices will assist you in your search for care. Home care providers begin below, care
homes are presented alphabetically, followed by other advertisers.
Home care providers
1 Stop Rec Limited
15
A Pl+us Caring Service Office
15
A1 Home Care Ltd
15
Abacus Care (Essex) Limited
15
Abbey Care Solutions Ltd
15
ABK Caring Service Ltd
15
Accuro
15
Advantage Healthcare Group
15
Affable Care Head Office
15
All About U Care Services Limited 15
All Care
15
Alliance Care and Support
15
Allied Healthcare Group Limited
Basildon, Colchester, Harlow 15
Alpha Care Solutions Ltd
15
Amonet (Essex)
15
Angels Home Care Services
15
Anglian Care Limited Rankin House
15
Annie’s Homecare Services
15
AQS Homecare Essex
15
Ashleigh Centre, The
15
Aspirations Southeast Adults
15
Autism Anglia Domiciliary
Care Agency
15
Bakers’ Villas
17
Bamburgh House
17
Better Healthcare Services
17
Bloomsbury Home Care
17
Bluebird Care
17
Braintree Healthcare Limited
17
Bupa Home Healthcare Ltd
17
Calvern Care Ltd
17
Care at Hand Ltd
17
Care at Home UK Ltd
17
Care Assist Home Care Limited 17
Care by Us
17
Care Plus Essex Ltd
17
Care Solutions Limited DCA
17
Caremark - Chelmsford
17
Caremark - Harlow & Epping
17
Caremark Southend & Rochford 17
Carewatch Southend
17
Caring 4 U (UK) Ltd
17
Caring Companions of Essex
17
Caring Direct Ltd
17
108
Chelmsford Communtiy Care
Services DCA
Christchurch Care Agency
Clacton
Clacton Family Trust
Cloud 9 Care Ltd
Colchester Community
Services DCA
Colchester DCA
Comitis L11 Limited
T/A Home Instead Care
Community Care Services
DCA - Colchester
Constable Care Limited
Creative Care
Services Ltd - SE Essex
Crossroads Association
- Uttlesford
Crossroads Care
- Braintree District &
Chelmsford
- Brentwood, Basildon
& Districts
- Tendring & Colchester
17
17
17
19
19
19
19
19
19
19
19
19
19
19
19
Crossroads Caring Redbridge Epping & Harlow Office
19
Damor Care
19
Danbury Care
19
Dengie Care Providers
19
Dial-a-Carer Service
19
Domiciliary Support
& Reablement Service
- Braintree
19
- Chelmsford & Maldon
19
- Colchester
19
- Epping
19
- Harlow & Uttlesford
19
- South East
19
Domiciliary Support Extra Care
Service West Essex
21
East County Care Ltd
21
Edenbrook Home Care Ltd
21
ENS Recruitment &
Training Services
21
Essex & Suffolk Quality Care Ltd 21
Essex Cares Domciliary Support
Extra Care Service
21
Essex Dementia Care
21
Essex Mind
Essex Reablement and
Home Care Services
Excelle Home Care
Family Homecare Ltd
Family Mosaic
Domiciliary Care
First Class Care Agency
Fitzpatrick Total Home Care Ltd
Florence House
Forest Homecare Ltd
Gemstone Care Ltd
Global Inspirations
Greenfield Care Ltd
Guardian Homecare Essex
Hamelin Trust Community
Support Service
High Street, 291
Home Choice Care Essex
Home Choice Care Clacton
Home Farm Trust
Home Instead Senior Care
- Basildon
- Colchester
- Sawbridgeworth
Honey Tree Court
Horizon Homecare
Ideal Home Care Solutions Ltd
Jean Allen Care Services Ltd T/A
JR Charles Home Care
Junctions Care Agency Ltd
J’s Hospice, The
K.T.M. Care
Kingswood Care Services Ltd
Langley Support Services Limited
Livability Lifestyle Choices
East Anglia
Lloyds Nursing Agency
London Care PLC
- Basildon
- Harlow
M.J.K Nursing Agency
Malco Nursing Agency Ltd
Manorcourt Homecare John Stanley
Mansion Care
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
21
23
23
23
23
23
23
23
23
23
23
23
23
23
23
23
23
23
23
23
23
23
Index continued
Home care providers continued
Mayfair Care Services Limited
Mears Care Ltd
- Basildon
- Loughton
- New Futures
Medic2 UK Ltd Basildon
Medical Partnerships Limited
Mike Riglin Nursing
Montecare Solutions Ltd
- Clacton-on-Sea
- Harwich
New Partnerships
(Lynray and Peach Cottage)
Nightingale Home Care
Nightowls Care LLP
North London Homecare
& Support Ltd
Palmerstone Homecare Limited
PALS Limited - Admin Office
Pathways Care Group
23
23
23
23
25
25
25
25
25
25
25
25
25
25
25
25
Peace of Mind Homecare
People in Partnership Ltd
Plough Corner
Premier Children and Young
Peoples Care and Protection
Services Limited
Primary Care UK Ltd
Quinn Domiciliary Agency Ltd
Right Care
(Domiciliary Care Agency) Ltd
Rose Belle
Ross Nursing Services Limited
Safer Care Community Services
Saga Homecare
- Colchester
- Hornchurch
- Maldon
Select Medicare
Sesnha Care
Ashlyn
Ashpark House
Ashview
Aspen Grange Care Home
Attwood’s Manor Care Home
Avalon
Aveley Lodge Rest Home
Ayletts House
Bamburgh House
Barling Lodge
Barnetson Court
Beech House
Beeches, The
Beechlands
Belamacanda
Belfry Residential Home, The
Bellevue Residential Care Home
Belmont Lodge Care Centre
Berecroft Home
Bethany House
Bings Hall
Blackberry Court
Blackbrook House Care Ltd
Blackthorns
Blamsters Farm
Blenheim Care Home
Blossomwood
Boars Tye Farm Residential Home
27
27
27
27
27
27
27
27
25
25
25
25
27
Southern Family Care
St George’s Ltd
St Lukes Place
Stable House Colchester
Summercare Chelmsford
Swan Housing Association
Swanstaff Recruitment
TLC Care
TLC Care Homes Ltd
(Community Support)
TLC DCA Rayleigh Essex
Treetops
Tollcare T/A Asap Care Agency
Total Care Direct Ltd
Two Counties Community
Care Limited
Wecare Ltd
Wick Farm Road, 39
Vivo Support Limited
Your Life Care Solutions
80
72
62
66
66
72
72
71
83
82
91
62
70
78
83
71
83
78
80
63
91
72
72
63
63
83
72
64
Boucherne Limited
Bourne House
Bradbury House
Bradbury Resource Centre
Braintree Nursing Home
and Care Home
Bramble Close Habilitation Unit
Brambles, The
Brandon House
Brenalwood Care Home
Brentwood Care Centre
Brewery House
Brewster House
Brick Barn Residential Home
Bridgemarsh Residential Home
Broadoaks
Brook Care Home
Brookes House
Brookfield Residential Home
Brooklyn House
Broome End Care Home
Broomfield Grange
Broomhills
Bungalow, The
Bungalow, The (Colchester)
Bungalow, The (Wickford)
Butterfly’s Care Home
(1-3 Bromley Road)
81
72
64
91
25
25
25
25
25
25
25
25
25
25
27
27
27
27
27
27
27
27
27
27
Essex care homes
Abberton Manor Nursing Home
Abbey Care Home
Acorn House
Acorn Lodge Care Home
Acorn Village
Admirals Reach Residential
and Nursing Home
Albion Park House
Aldeburgh House
Alder House Care Home
Alderwood
Alexandra House (Harlow)
Alexandra House (Harwich)
Alexandra House and The Lodge
Anchor Lodge
Retirement Home
Anisha Grange
Anna Victoria Nursing Home
Anvil House
Ardtully Retirement Residence
Arundel House
Ashbrook Court Care Home Ltd
Ashcroft Care Home Limited
Asher House
Ashingdon Hall
Ashingdon Road, 296
Ashlar House
Ashley House
77
83
62
63
83
72
78
72
78
77
80
83
72
83
63
91
62
68
83
79
77
83
82
82
79
71
66
78
72
83
83
68
64
81
85
71
82
82
68
85
85
92
72
82
71
85
62
72
109
Index continued
Essex care homes continued
- 186 Wivenhoe Road
72
- 23 Percival Road
85
Camberley Lodge
85
Cameron House
62
Carnarvon Nursing Centre
91
Cavendish Residential
Care Home
85
Cedar House
62
Cedars, The (Clacton-on-Sea) 85
Cedars Residential Care Home 64
Central Avenue, 2
62
Chalkney House
64
Chaplin Lodge
62
Chelmsford Nursing Home
72
Cherries Residential Home
81
Cherry Leas Care Home
85
Cheviot Nursing Home
77
Chignal House
71
Chrislyn House
85
Church Road, 19
85
Churchfields
64
Clacton Family Trust
85
Clayburn Lodge
62
Cleaveland Lodge
72
Coldwell Villa
72
Colne House
64
Colne Place Residential Care Home 64
Colne View
66
Colonia Court Residential
& Nursing Home
77
Conifers
64
Cook Close, 14 (Brain Injury
Rehabilitation Unit)
85
Corner House
85
Corner Lodge Ltd
85
Corporation Road, 24A
(Redbridge Community
Housing Limited)
71
Cottage Residential
Care Home, The
85
Cottage Walk, 4
85
Cracknell Close, 3
73
Croft House Nursing and
Residential Home
91, 92
Croft, The
85
Crouched Friars Residential Home 73
Cunningham House
78
Deansbrook Farm
81
Delamer House
85
110
Don Thomson House
85
Dorset Lodge Limited
82
Dovercourt House
85
Down Hall Residential Home
81
Drummonds
64
Dudbrook Hall
68
Dunedin Residential Home
85
Eastham
71
Eco Nights
70
Edensor Nursing and
Residential Home
91
Eight Ash Court Limited
73
Eleni House
73
Elizabeth House
70
Elm Cottage
73
Elm House
73
Elm Tree
85
Elmcroft Care Home
82
Ernest Luff Home
87
Essex Care Consortium:
• Colchester
73
• Marks Tey
73
• Plume House
73
Estoril
81
Evelyn May House
62
Ewer Court
73
Fairlawns Care Home
87
Fairview
87
Fairview Road, 19
62
Faith Global Links Ventures Ltd 71
Falcon House Residential Home 91
Fenham Lodge
71, 64
Fern Lodge
64
Firs, The
87
Firstlings
81
Five Stacks Residential
Care Centre
87, 91
Foley House
64
Forest Home
64
Forest Place Nursing Home
79
Four Winds
87
Franciscan Convent
Residential Home
64
Frank Foster House
78
Freda Gunton Lodge
Residential Home
73
Fremnells, 71, The
63
Frintondene Care Home
87
Futures Care Home
87
Gable Lodge Residential Home 78
Gables, The
73
Gairloch Residential Care Home 87
Ghyll Grove Residential and
Nursing Home
63
Gifford House Care Home
63
Glendale Residential Care Home 91
Glengariff Residential Home
87
Glenroyd House
62
Godden Lodge Residential
and Nursing Home
70
Goldenley
70
Gordon Road, 17
62
82
Gowlands
Grammar School House
64
Grange, The
62
Grangewood
64
Great Horkesley Manor
73
Great Wheatley Nursing Home 83
Grovelands Lodge
62
Hailey House
81
Hainault Avenue, 3
83
Halstead Lodge
66, 77
Hamilton Lodge Trust
87
Hargrave House
91
Harvey Centre
(Mental Health Nursing Home) 91
Hatfield Haven
91
Hatfield Peverel Lodge
Residential and Nursing Home 72
Hatherley Care Home Ltd
91
Haven Lodge
87
Haven Lodge (Clacton–on–Sea) 91
Haven Residential Home Ltd,
The - Clacton
87
Haven, The (Colchester)
73
Hedgerows
68
Henderson and Harvard
73
Heron Court
68
Herondale, 2
62
Heywood Lodge
62
Highfield Private Care Home
92
Hill House
73
Hilton House
73
Holland Road, 48
87
Hollymede Cottage
62
Holyrood House
Residential Home
81
Homeacre
87
Honey Lane Care Home
78
Hopes Green Care Home
70
Index continued
Howard Lodge
Humfrey Lodge
Hutton Village Nursing Home
Imola
Jameson House
Jamesons Residential
Care Home
Jamesons Residential
Care Home Limited
- Mill Road, 140 -189a
- Nayland Road, 58a
- Turner Road, 32
- Turner Road, 39a
Jenny’s House
Jubilee Lodge (Vitalise)
Kacee Lodge
Keefield
Kennedy House
Kilkee Lodge Residential Home
Kilkenny Residential Care Home
Kingston House
Larchwood Care Home
Laurels Ltd, The
Lawns Nursing Home, The
Lawrence Road, 1
Leonard Lodge
Limber Care Home
Lime Court
Lime Trees
Little Holland Hall
Little Manor
Little Millfields
Little Oaks Residential Care Home
Little Paddocks
Little Wakering House
Livingstone House
Lodge, The - Dovercourt
Lodge, The - Maldon
Lodge Care Home
Loganberry Lodge
London Road, 86
Longfurrows
Longcroft Residential Care Home
Longfield
Longmead Court
Nursing Home
Longview
Longwood Place
Loughton Hall
68
91
68
64
73
73
73
73
73
73
87
79
73
80
91
64
87
87
64
62
72
62
68
78
87
87
91
87
75
81
87
83
80
87
81
87
75
62
89
62
81
66
70
62
78
Lugano Residence for
the Elderly
78
Luncies Road, 97
62
Lychgate House
75
Lynray and Peach Cottage
64
Lyons Court
71
Madelayne Court
71
Magdalen Close Hostel
89
Maitland House
89
Maldon Lodge
75
Mandalay
81
Manor Lodge
72
Mansion House
Residential Home
82
Maple House
75
Maple Lodge
75
Maple Manor
75
Maranello
92
Marcris House
78
Marillac, The
68
Marine Approach, 12
70
Marmora Residential Home
89
Mason Way, 138-138a
78
McKechnie House
75
Meadow View
89
Meadowcroft Residential
Care Home
87
Meadows
64
Meadowview Residential Home 64
Mellows, The
78
Mercers
75
Mercers Place
75
Michaelstowe Hall
91
Mid Meadows
89
Middleton Manor
82
MIG House Residential
Care Home
68
Mill House
75
Millard House
64
Millers
75
Milton Lodge Retirement Home 75
Mirabeau
64
Moat House, The
92
Mondial
89
Moorings Nursing Home, The
70
Morley Road, 43a & 43b
75
Moulsham Home
71
Mountnessing Road, 230a
63
Mundy House
63
Myland House
75
Nationwide Community
Care Ltd
75
Nayland Lodge
75
Netteswell Rectory
80
New Copford Place
75
Newholme House
71
Newlands
75
Nightingale Close, 2/3/4
66
Oakdale
70
Oakes, The
63
Oakland (Essex)
63
Oaklands Care Home Ltd
89
Oakley House
89
Oaks Care Home, The
75, 77
Oaks Residential Care
Home, The
89
Ogilvie Court
66
Okeley Care Centre
71
Old Deanery Care Home, The 66
Old Rectory, The
75
Old Shenfield Place
68
Orchards, The
89
Paddocks, The
66
Paradise Lodge
71
Park View
66
Parkdale
75
Parklands Nursing Home
70
Parkstone Avenue, 1
70
Partridge Care Centre
80
Passmores House
80
Paternoster House
79
Pathways
75
Peacehaven
75
Peldon Campus
76
Penant, The
89
Penfold Lodge
89
Penny Meadow
76
Penny Pot Care
89
Peterhouse
89
Pickwick Close, 30-31
63
Pinewood and Hollywood
76
Point Clear Road, 165
89
Poplars
89
Primecare
63
Prince Edward Duke
of Kent Court
66
Priory Lodge
66, 76
Queens Court Nursing Home
79
Queens Lodge
76
111
Index continued
Queens Park Court Care Home
Quenby Rest Home
Quiet Waters
Ramsey Manor (Nursing &
Residential Home)
Rascasse
Rawlings House
Read House
Rectory Lodge
Redbond Lodge
Regent House
Retreat, The
Ridgewell House
Ridgemount House
Ridings, The
Robin Hood Road, 42
Rose Belle
Rosebank
Rosedale Court
Rosier Home
Rowan House
Rowans
Saresta and Serenade
Scarletts
Schumey’s Corner
Sea Breeze
Seaview
Seaview House Nursing Home
Seton Unit
Seven Arches Nursing Home
Seven Rivers Care Home
Sheiling, The
Sherrell House
Shernbroke Hostel
Shrub End Lodge
Silvanna Court
Silverpoint Court
Silver Springs
Southborough Care Home
Southminster Residential
Home
63
89
68
91
66
76
89
63
92
89
89
89
89
76
68
66
76
83
90
68
76
90
76
82
90
76
91
68
68
91
90
79
78
76
63
70
77
71
82
Spring Lodge
90
Springbank
90
Springfields Nursing Home
77
Springfields Residential Home 76
Squeaks House
82
Squirrels, The
68
St Alban’s House
90
St Andrew’s Lodge
76
St Dominics Residential Home 66
St Fillans Care Centre
77
St George’s Witham
Nursing Home
66, 71
St Joseph’s Nursing Home
72
St Mark’s Residential
Care Home Ltd
90
St Mary’s Court
66
St Michael’s Care Home
90
St Peter’s Court
82
Stafford Court
70
Stafford Hall
70
Stambridge Meadows
83
Stanley Wilson Lodge
92
Stanway Green Lodge
76
Stanway Villa
76
Stonecroft
66
Stronvar Rest Home
90
Sunny Lodge
76
Swan Care Residential Home
82
Sweyne Court
83
Sycamore
68
Sydervelt Lodge
70
Tall Trees
77
Tallis House
78
Tamarind, The
90
Tang Hall Residential Home
90
Tara Residential Home
68
Tendring Meadows Care Home 90
Third Avenue, 7/9
63
Tidings, The
66
Timber Grove
83
Totham Lodge Residential
Home for the Elderly
82
Treetops
77
Treetops Care Home
78
Trelawne Rest Home Ltd
90
Trinity House
90
Trippier
76
Tudor House
76
Tye Green Lodge
80
Upshire Residential Home
78
Valentine House
66
Valentine Lodge
70
Valmark House
76
Villeneuve House
82
Vista Road, 16
63
Wakes Hall
76
Walton Road, 1
90
Waters View Residential Home 90
Weald Hall Residential Home
78
Well House
90
Wellwick House
90
Welshwood Manor
77
Wensley House Residential Home 78
West Lodge Residential Care Home 79
West Thorpe, 35
63
Westacres
63
Whiteheather
76
Willow Bay
70
Willow Court
79
Willow Health Ltd
76
71
Willow Tree Lodge
Willowmead Care Home
66, 71
Willows
66
Winchester House
90
Windle Court
82
Winifred Dell Care Centre
68
Winsford House
90
Woodacre
82
Woodboro Residential Home
90
Woodbury Court
63
Woodlands Residential
Home for Ladies
76
Woodrows Lane, 17
90
York House and Aldersmore
90
Southend home care providers
1st Care Nursing Ltd
A1 Care Agency Ltd
Affinity Trust Domiciliary Care
Agency - Southend & Essex
112
95
95
95
All Round Care Services Ltd
Ashley Care LLP
Barnabas House
Braemar Care Services
95
95
95
95
Care Company, The
Carewatch - Southend
Caring Carers Ltd
CFP Community Services Ltd
95
95
95
95
Index continued
Southend home care providers continued
Crystal Care
De Vere Care
Dolpin Court
Eco Wings
Enara Southend
ENS Recruitment Ltd
Estuary Community
Support Service
Field Lane Domiciliary
Agency, The
95
95
95
95
95
95
Health and Home
Domiciliary Care Agency
95
Florence House
95
95
95
Nexus Support Ltd
95
Redspot Homecare (Essex) Ltd
97
Royale Carers Limited
97
SAS Support and Solutions Ltd
97
Southend Therapy and
Recovery Team (Start)
97
SPDNS House
97
Home Care Professionals Ltd
- Great Wakering
95
Jark Healthcare
95
JM Carehomes Ltd
95
Kennedy Leigh
Home Care Service
95
SummerCare
97
Mencap Domiciliary Care Southend
Surecare Southend
97
95
Training & Care Solutions Ltd
97
95
Southend care homes
Aarandale Lodge
97
Abandale Lodge
97
Abbeyfield St George’s House 97
Abbottswood Lodge
97
Adalah Residential Rest Home Ltd 97
Ailsa House Residential
Care Home
97
Alexander House Private
Nursing Home
104
Alyson House
97
Astral Lodge Residential Home 97
Avondale Rest Home
97
Bali Hai Care Home
97
Beaufort Lodge
97
Biffins Care Home
97
Blakeney House
97
Bliss Care Home
97
Boscombe Lodge Nursing Home 104
Bradbury Home
98
Braemar Lodge
Residential Home
98
Brambles Care Home
98
Britannia Lodge
104
Brooklands Nursing Home
104
Catherine Miller House
98
Cavell Lodge
98
Cedar Lodge
98
Chadwick Lodge
Residential Home
98
Chaltonholme
98
Cherrycroft
98
Crowstone House
98
Crowstone Manor Care Home 98
Cumberland Lodge
98
Delaware House
98
Dolphin Court
98
Elgin Rest Home
98
Elkington House (Southend
Blind Welfare Organisation) 98
Fairmead Lodge
98
Fairview House
98
Fernbrook House
104
Grandville Lodge Limited
98
Grange, The
98
Hart House
98
Hart View
98
Havengore House
98
Health and Home Limited
98
Hollies, The
98
Kathryn Court
98
Kenway Court
104
Kimberley Grace Care Home
101
Kingston House
101
Knoll, The
101
Laburnums
101
Langley Lodge
104
Legra Residential Care Home 101
Lifstan Way Care Home
101
Lighthouse
101
Lilacs Residential Home, The 101
Manor Rest Home
101
Maplin House
101
Maranatha Residential Home 104
Mellor House
101
Melrose House
101
Memory House
101
Meteor Rest Home
101
Meyrin House
101
Milton House
101
Mountdale Nursing Home
104
Nazareth House
104
Newbrae Care Home
101
Newhaven Community Care Ltd
(Phoenix House)
101
Nightingale House
101
North Avenue, 278
101
Norman House Nursing Home 104
Norton Place
104
Palmerston House Care Home 101
Poppy Lodge Care Home
101
Priory House
101
Ravensmere
101
Raymond House
103
Rose Martha Court
103
Sandringham
103
Sands Lodge
103
Sandy Lodge
103
Saxon Lodge
103
Silversea Lodge
103
Southwold House
103
St Edith’s Court
103
St Martin’s Residential Home 103
St Michael’s Care Home
for the Elderly
103
Summerhill
103
Summerlodge
103
Summerview
103
Sunflowers
103
Uplands Nursing Home
104
Valkyrie Lodge
103
Victoria Court Private Rest Home 103
West House
104
Westborough Road, 388-390 103
Westcliff Lodge Ltd
103
Westerley Residential Care
Home for the Elderly
103
Westminster House
Residential Care Ltd
103
Whittingham House
103
Willowdale Lodge
104
Windermere Rest Home
104
113
Index continued
Thurrock home care providers
Akaba Social UK Ltd
Aveley House (1)
Aveley House (2)
Eden Brook Home Care
Homecare Reablement Team
105
105
105
105
105
MCCH Society Limited
Manorcourt Homecare
- John Stanley
Professional Care Services Ltd
Regents Care Services
106
107
106
106
106
106
106
107
106
107
107
106
106
107
Emmanuel House
Estuary Housing Association
Limited - Bradd Close, 1
Falcon House
Gallimore Lodge
Grapecroft Care Home
Grays Court
Hathaway Road Short Break
Respite Service
Hollyrose House
Hollywood Rest Home
Homesteads, The
Larwood
Leatherland Lodge
Long Lane, 130
105
106
106
106
SESNHA Care
Take 4 Personnel Limited
TLC Care Services
106
106
106
Long Lane, 295
Medina Road, 28
Meesons Lodge (Care
Management Group)
Merrie Loots Farm
Residential Home
Mollands Lane, 117-119
Oak House
Satash Community Care
Project Ltd
Sunnyside House Limited
Wharf Close, 1
Whitecroft, The
Whitehall House
Woolifers Avenue, 38A
107
107
Thurrock care homes
A M Care Home Ltd
Avalon Nursing Home
Aveley House (1)
Aveley House (2)
Barn and Coach House
Belmaine Avenue, 18
Bennett Lodge
Bluebell Court
Breakaway
Carolyne House
Coach House, The
Collins House
Dexter Close, 44
Divine Lodge
106
107
106
107
107
107
106
106
106
106
106
107
107
107
107
107
107
107
107
107
107
107
107
Other advertisers
1st Choice Care Homes
69
AMBA Care Home Group
67
AMS Care
Inside Front Cover
Agincare
16
Barchester Healthcare
34
Care Choices Helpline
35, 37, 44, 57, 65, 79, 86, 92, 96
Care UK
93
Carebase
38
Caring Homes
65
Cherry Orchard
93
Darby & Joan Organisation
100
Derham House Care Home
34
ECDP
52
Essex Cares
Inside Back Cover
Family Mosaic
41
Florence House
32
Four Seasons Health Care
92
Heatherbrook
93
Hunt Healthcare Group
88
LWP Homes
99
Meadow Court
93
Nellsar Homes
36
New Century Care
74
Nightingale Homecare
27
Quantum Care
Purely Care
20
Ranc Care Homes
80
35, 68, 69, 79
Romford Nursing Care Centre
35
Runwood Homes Plc
Outside Back Cover
Secure Sitting Service
24
Shakti Lodge Ltd
67
St Elizabeth’s
40
Sunnyhill Residential
Home Ltd
67
Summercare
96
Willow Park Resource Centre
68
Published by: Care Choices Limited, Valley Court, Lower Road, Croydon,
Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.
Care Choices Limited has taken every care to ensure that the information
contained in this Directory is accurate. The company cannot accept
responsibility for any errors or omissions or if a home varies from the
facilities listed either in an advertisement or the listings. Care Choices
Limited does not endorse or support any particular institution included in
the Directory. © 2013 Care Choices Limited. Care Choices Limited reserves
all rights in the titles Care Choices and HOMES Directories and their design.
Care Choices™ is a trademark of Care Choices Limited.
ISBN978-1-909048-36-2
Ref. No: 4001/Essex16/1112. Reproduction of any part of this publication in
any form without the written permission of Care Choices Limited is prohibited.
This publication is available free of charge from Essex County Council.
114
Publisher: Robert Chamberlain.
Associate Publisher: Matthew Tingey.
Group Sales Manager: David Werthmann.
Editor: Emma Morriss.
Regional Team Manager: Russell Marsh.
Business Development Manager: Paul Leahy.
Senior Sales Executives: Elaine Bartlett, Kim Keefe.
Sales Executives: Tom Knell, Emeka Johnson, Simon Wheeler.
Production Manager: Lisa Werthmann.
Assistant Production Manager: Jamie Harvey.
Production Designer: Nick Cade.
Creative Artworker: Holly Cornell.
Junior Creative Artworker: Thomas Holder.
TM
Helping those you love to live independently
Essex Cares HomeSafe offers a range of products and services which enable
people to live as independently as possible in their homes and communities.
Could HomeSafe help your loved ones?
Call our dedicated call centre on 0845 835 0150 to arrange a free,
no-obligation assessment carried out by highly qualified and caring staff.
We could help with:
Day to day tasks
Personal care
Making & attending appointments
Meal preparation
Shopping
Joining clubs
Visiting friends
Attending Day Centres
Equipment such as perching stools,
grab rails and fall alarms
®
Visit our website or call us on:
www.essexcares.org
0845 835 0150
Care Choices full page ad v1.3.indd 1
8/3/2012 9:32:48 AM
Our passion is for innovative, high quality care
with well-motivated staff teams responsive to the
needs of older people. Preserving dignity is at the
heart of everything we do.
Our Ethos is that Care Homes are for living in and
can be a ‘hive of activity’ or a ‘sea of tranquillity’
depending on the needs of those in our care.
We provide residential care for those who need
that extra support each day and
we offer specialist care for those
living with dementia throughout
our LIFE programme (Living in Full Engagement).
It is a philosophy with an innovative, creative and
positive approach.
We have homes across Essex and if you would like
to know more please contact us on the number
below or visit our website for further details.
0800 412 5660
www.runwoodhomes.co.uk

Essex FC.indd - Care Choices

Transcription

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