SACS AR2014 - Singapore Anglican Community Services
Transcription
SACS AR2014 - Singapore Anglican Community Services
Hougang Care Centre Simei Care Centre SACS Family Care Centre Community Rehabilitation & Support Services SACS Employment Support Services PEACE-Connect Seniors Activity Centre City Community Services St. Andrew’s Mission Hospital The Mission to Seafarers St. Andrew’s Community Hospital St. Andrew’s Lifestreams St. Andrew’s Autism Centre St. Andrew’s Nursing Home Temasek Cares - Employment Support Services St. Andrew’s Senior Care City Community Services St. Andrew’s Mission Hospital The Mission to Seafarers Hougang Care Centre Simei Care Centre SACS Family Care Centre Community Rehabilitation & Support Services Annual Report 2014 SACS Employment Support Services Community Rehabilitation & Support Services St. Andrew’s Community Hospital St. Andrew’s Mission Hospital The Mission to Seafarers St. Andrew’s Lifestreams St. Andrew’s Nursing Home St. Andrew’s Senior Care Community Rehabilitation & Support Services SACS Employment Support Services St. Andrew’s Mission Hospital PEACE-Connect Seniors Activity Centre Community Rehabilitation & Support Services The Mission to Seafarers 1 Vision Singapore Anglican Community Services reaches out to people in need, with the love of our Lord Jesus Christ. Mission We provide refuge and relief for the psychiatrically disabled and people in crisis. We aim to be an excellent caring Christian welfare organisation, effectively accomplishing rehabilitation of those under our care. Board Members President The Right Revd Rennis Ponniah (Appointed Since 2012) Vice President Mr Keith Chua (Appointed Since 2005) Honorary Secretary Mr Daniel Koh (Appointed Since 2008) Vice Honorary Secretary Revd Lim Kek Wah (Appointed Since 2013) Honorary Treasurer Mr Ho Boon Sing (Appointed Since 2011) Vice Honorary Treasurer Mr Heng Kok Chiang ((Appointed Since 2011) Members Mr Richard Magnus (Appointed Since 2005) Revd Canon Ong Chooi Seng (Appointed Since 2005) Dr Tan Soo Teng Dr Luke Yik Dr Loh Yik Hin Dr Steven Lim Dr Thong Juinn Yew Management Committee Chairman Mr Keith Chua Members Mr Alden Tan Mr Benson Leong Mr Edward D’Silva Dr Gan Kim Loon Revd Paul Tan Dr Steven Lim Ms Wong Kok Yee Audit Committee Chairman Ms Wong Kok Yee Members Mr Benson Leong Mr Ho Boon Sing Mr Jeffrey Seah Revd Ang Soo Sung Radm (Ret) Kwek Siew Jin (Appointed Since 2012) Ms Wong Kok Yee (Appointed Since 2005) Mr Chew Hock Yong (Appointed Since 2012) Mr Benson Leong (Appointed Since 2001) Mr Edward D’ Silva (Appointed Since 2013) Advisory Panel Legal Mr Andre’ Yeap Finance Mr Georgie Lee Medical Dr Eu Pui Wai Dr Gan Kim Loon Nominations Committee Chairman The Right Revd Rennis Ponniah Members Mr Richard Magnus Mr Keith Chua Mr Andrew Goh Finance and Investment Committee Chairman Mr Ho Boon Sing Members Mr Alden Tan Mr Chew Hock Yong Mr Charlie Chan Mr Low Chee Aik Management Executive Group Chief Executive Officer, Singapore Anglican Community Services and St. Andrew’s Mission Hospital Dr Arthur Chern Head of Psychiatric Rehabilitation and Recovery Services (PRRS) / Centre Director, Simei Care Centre Mr Steven Ting Centre Director, Hougang Care Centre Mr James Chan Centre Head, CRSS - Bukit Batok Mr Paul Chim Centre Head, CRSS - Yishun Mr Victor Tng Centre Head, CRSS - Pasir Ris Mr Francis Goo Programme Head, Employment Support Services Ms Irene Sng Centre Head, SACS Family Care Centre Ms Moh Suan Human Resource and Remuneration Committee CITY Community Services Ms Patricia Aw Chairman Mr Edward D’ Silva PEACE-Connect Seniors Activity Centre Ms Lucy Tan Members Mr Benson Leong Mr Daniel Koh Mr Keith Chua Mr Low Chung Guan 2 CONTENTS 2 Vision, Mission, Board Members, Advisory Panel, Management Committee & Management Executives 3 President’s Message 4 Psychiatric Rehabilitation and Recovery Services 12 SACS Family Care Centre 14 PEACE-Connect Seniors Activity Centre 15 CITY Community Services 16 St. Andrew’s Mission Hospital 21 The Mission to Seafarers 24 Financial Report 69 Memberships 71 Acknowledgements 75 Corporate Governance 77 Reserve and Investment Policy 79 Conflict of Interest Policy 3 PRESIDENT’S MESSAGE Singapore Anglican Community Services has been steadfast in advancing to seek the welfare of the city through a priestly ministry of service. It is a ministry of compassion and loving kindness that seeks to be fair and just in the provision of reliable and quality services. Our services impact lives in the community daily and for a time to come. In this past year, the demand for our mental health care services has seen a clear increase. Our community based mental health care services (Community Rehabilitation and Support Services) made 194 more home visits than the previous year’s total of 772. We are also helping many more find and keep jobs through the Employment Support Services which helped an additional 116 clients, up from last year’s total 162. We are supporting several of our clients recovering from psychiatric disabilities who wish to become peer support specialists. This will enable them to help their peers in their respective journeys by mentoring them. Last year, our elder care work has also grown in scope with Peace Connect Seniors Activity Centre being awarded cluster status, that is, it will oversee more blocks of flats with elderly poor residents and will also be given additional space to run programmes. This together with Joy Connect, a new senior care centre run by St Andrew’s Mission Hospital (SAMH), will see a more holistic provision of services to the elderly in Kampong Glam. It also marks closer collaboration between SACS and her sister agency, SAMH. The responsibility and call to not only maintain but also improve our service delivery to serve the growing needs in the community is something we face resolutely because of the invaluable support we have received from the staff, volunteers, advisors, donors both individual and corporate, and churches. We strive to reflect the love of Christ through our services. Yearly, we see how our staff and volunteers give of themselves to journey with our clients. Many of our staff go beyond the scope of their duties to encourage and comfort. We have volunteers who are still serving though they are in their 80s and 90s; coming to our centres to be a comforting presence or to serve by plugging gaps. Nothing is too small nor any task too big for them and they serve with joy. The Board and Management Committee want to thank all the staff at HQ, SCC, HCC, CRSS (Bukit Batok, Pasir Ris & Yishun), ESS, FCC and our affiliates CITY Community Services, Peace-Connect Seniors Activity Centre and Mission to Seafarers for your passion and drive; constantly giving of yourselves to serve the needs of those whom we have been privileged to minister to by the grace of God. We have also been given excellent guidance, advice, grants and additional funding from various government ministries and agencies so as to develop our services. To them, we say a heartfelt ‘Thank you.’ We continue to give thanks to God for His wisdom, guidance and provision for all our services and for the opportunities given to serve. May God’s blessing be with all of you as you continue to minister in His name. The Right Reverend Rennis Ponniah President, Singapore Anglican Community Services 4 PSYCHIATRIC REHABILITATION AND RECOVERY SERVICES 2014 was a year of growth for PRRS especially in our community-based services. HOUGANG AND SIMEI CARE CENTRES The two centres, dedicated to providing residential and day rehabilitation services, have remained steady in terms of the number of clients served. HCC (178) and SCC (156) served a total of 434 through their residential programme and 111 clients in their day rehabilitation programmes. Community Events and Partnerships SCC organised a flea market in March with the support from a team of five students from the National University of Singapore. The event was targeted at the residents of the Changi-Simei constituency, of which SCC is part. Through the event, SCC connected our clients with the residents as part of our community integration and de-stigmatization efforts. The NUS team helped to coordinate the event and organised a fashion show with some of our clients modelling alongside NUS student volunteers in pre-loved clothes from our thrift store, Something Old, Something New. A significant number of NUS students also volunteered their time and talent that day. On 11 Oct 2014, SACS, with sponsorship from Far East Organisation, in collaboration with the Ang Mo Kio – Hougang CCC organised the first World Mental Health Day event Healthy Minds, Happy Lives” at Hougang One Mall. The Guest of Honour was Mr Yeo Guat Kwang, MP for Ang Mo Kio GRC. The event was attended by more than 500 residents from the neighbourhood. A team from HCC anchored the organizing of the event. On that same day, SCC facilitated the opening of a new thrift store in Yishun. This fourth outlet of Something Old, Something New was made possible with funding from MINDSET Care Limited. It was opened by Mr K Shanmugam, MP for Nee Soon GRC. Interns, who serve as retail assistants at the store, are primarily from CRSS Yishun. Staff Between 18 – 29 Aug 2014, all the clinical staff of HCC underwent the Milestone Of Recovery Scale or MORS Training by Dr Mark Ragins (US). This was in line with the strategic focus of our clinical work to provide a clear and objective assessment of our clients’ progress in their recovery and to align the types of services to the stages of recovery. SCC’s Employment Manager, Mr Moses Teo, spoke at the Singapore Mental Health Conference in October on “Empowering through Employment.” The Conference was attended by fellow healthcare professionals and is a platform for sharing information from research findings and best practices. Sixteen HCC staff comprising both clinical and support staff attended the Conference. During 1 – 12 Dec 2014, HCC had the privilege of hosting an attachment for four members from the Malaysia Mental Health Association. Their aim was to learn more about the psychosocial rehabilitation programmes provided for persons recovering from mental illness. Services Peer support is a valuable component in the recovery of a person recovering from mental illness. In 2014, SCC actively sought to promote peer support amongst her clients; successfully started three groups with an average of 10 members each. The groups provide the participating members a platform to share their recovery journey with one another. We are delighted also that four of our client have decided to commit themselves further to the groups by enrolling in the Peer Specialist certification examination and passed. One of the quartet has since joined SCC as the first Peer Support Worker. An Art Salon was started on 8 May 2014 at SCC with a small group of clients assisted by an intern from Ngee Ann Poly, and a volunteer. The art sessions helped 20 clients to improve their mental and emotional well-being by providing them an avenue to express themselves. Three well-supported exhibitions have been held with 30 clients’ paintings on display. SCC has had 25 clients continue their studies through our Supported Education programme. This innovative programme assisted our clients to enrol in educational courses and to sustain them in their chosen area of study. The courses include post-secondary, adult basic and remedial education. With the aim of community integration in mind, SCC’s Residential Services conducted a trial in which a staff member is dedicated to engage and train identified clients who may have difficulties in their activities of daily living; such as personal hygiene and 5 housekeeping skills. The response thus far has been positive with clients receiving personalized training that helps them to be equipped with independent living skills for the future. COMMUNITY REHABILITATION AND SUPPORT SERVICES The three CRSS centres showed a sharp increase in numbers this year; Bukit Batok, Pasir Ris and Yishun experienced a 14%, 33.15% and 33.47% increase respectively in their client numbers. This could possibly be due to a greater awareness of the importance of mental health and the services we provide for the community. Services The Community Support Team was successfully launched 16 months ago continued to reach out to people suffering from undiagnosed and untreated psychiatric disabilities. The Team has reached out to 174 clients of whom 65% were successfully referred to appropriate agencies for further treatment and follow up. The rest had non-psychiatric disorders or refused assistance. At CRSS Pasir Ris, a scanning project was initiated with corporate partner Otto Marine Limited which provides vocational training for the clients. Events CRSS Bukit Batok has strong ties with grassroots organizations and this year saw those ties deepen. She was part of a Jurong Spring Networking Event, the Combined Hari Raya and National Day celebrations in Bukit Batok East, and the Healthy for Life @ Bt Batok East. Together with the GROs, it organised the Healthy Minds, Happy Lives Carnival at Jurong Spring for the second year. This is part of the commemoration of World Mental Health month. CRSS BB also celebrated Nelson Mandela’s Day with the staff from South Africa’s High Commission An Open House was held by CRSS Pasir Ris. The objective was to reach out to the neighbourhood and to raise awareness of the importance of mental health during the World Mental Health month. The event took place on the 31st of October and 1st November. It was well supported by community partners and residents who visited the centre for the various mental health care talks and to view the art pieces created by the clients. Employment Support Services To date, through five runs of the ‘Preparing you for employment and community integration’ Training Programme, a total of 113 clients have been served. The Employment Support Services was the beneficiary of the MINDSET Challenge in 2014. A total of S$332,370 was raised by the Jardine Matheson Group of companies, an affirmation of the work of ESS. Our ESS Head, Ms Irene Sng took on the 33-storey vertical climb up the Marina Bay Financial Tower, together with Ms Marilyn Kang, an Employment Specialist and a former client, Mr Julius Chan, now a Peer Support Specialist with IMH, in the team relay. Our Employment Support Services held its inaugural awards dinner for our clients living in the community and those in our residential centres. This dinner was to celebrate our clients’ achievements in job sustainability for a 3-month and 6- month period. We also awarded several clients with special awards such as “Long Service” and “Best Employee” awards. Social Enterprises In 2013, the three social enterprises, Members Own Social Enterprise & Services (MOSES), Mother and Child Project (MnCP) and Something Old, Something New (SOSN) were consolidated under a single management team. The primary aims of the Social Enterprises are to provide sources of income, internships and other training opportunities for our clients. Currently, SACS runs four SOSN stores in Simei, Bedok, Pasir Ris and Yishun. The latter was opened in October 2014 and this was made possible with funding from MINDSET Care Limited. The funding also provided for a training programme to enable our clients to be trained as retail assistants. The aim is to train 24 clients in one year. We also refreshed our Bedok outlet to serve the community better. Currently, our stores have 12-15 clients as retail interns. A pop-up store named MOSES located in City Link Mall made it possible for us to retail items from all three social enterprises. It also provides a training centre for our clients. Last year we collaborated with the Employment Support Services and trained 17 clients. Throughout the year, we presented our work at 21 road shows at schools, churches, community events run by public and private institutions. Our work was also supported by several educational institutions in which students sold our products in order to advocate for our clients. Eleven business institutions placed significant orders for our products as corporate gifts; a testimony to the quality of our products. Through the sales of our products we have been able to help 20 disadvantaged women and their families as well as numerous mental health clients. As SACS was the adopted charity for Celebrate Christmas In Singapore, the Social Enterprise team and volunteers were stationed in Orchard Road from Dec 18-23 to help with the fund raising and to raise public awareness of our services. One of our mothers from MnCP and the Social Enterprise team appeared on 938 Live Radio programme and this helped to raise our public profile. Our work has been the focus of several academic studies. Social Enterprises has close working relationships with NUS, Republic Polytechnic and Murdoch University. 6 RESIDENTIAL SERVICES TOTAL FOR 2014 = 434 REFERRAL SOURCES: NEW ADMISSIONS IN 2014 Hougang Care Centre Simei Care Centre Total IMH 60 42 102 Hospital (Restructured) 3 5 8 HCC/SCC/CRSS/ESS/ Internal Day Care 3 7 10 Others (Prisons, Pelangi Village) 6 0 6 TOTAL 72 54 126 AGE GROUPS (TOTAL) Hougang Care Centre Simei Care Centre Total 0 2 2 21-29 11 28 39 30-39 26 41 67 40-49 83 41 124 50-59 93 69 162 Age Group/Numbers Below 21 60 and above 22 18 40 TOTAL 235 199 434 Hougang Care Centre Simei Care Centre Total EDUCATIONAL LEVEL (TOTAL) Level/Numbers No Education 22 4 26 Primary 55 41 96 Secondary 94 95 189 ITE 14 14 28 CGE A Level 16 12 28 Polytechnic 10 20 30 University 6 9 15 Others 18 4 22 TOTAL 235 199 434 Hougang Care Centre Simei Care Centre Total Schizophrenia 194 148 342 Mood Disorders 15 27 42 Anxiety Disorders 3 10 13 Others 23 14 37 TOTAL 235 199 434 DIAGNOSIS (TOTAL) Type/Numbers 7 DISCHARGE OUTCOMES For our clients who did not complete the programme or were hospitalized, our team of professionals will continue working with them to support them to eventually complete the programme so that they can be discharged from the centres. Through our community based services, we are able to continue to support them. Hougang Care Centre Simei Care Centre Total Completed Rehabilitation Programme & Discharged 33 30 63 s (OME 20 26 46 s 0223#OMMUNITY"ASED3ERVICES 1 3 4 s 3UPPORTED,IVING(OUSING 0 1 1 s !LTERNATIVE!CCOMMODATION 12 0 12 Incomplete 20 5 25 Re-admitted to Hospital 17 11 28 Transferred to a Long-term Care Facility (e.g. Nursing Home) 4 5 9 Others 3 3 6 TOTAL 77 54 131 DAY REHABILITATION SERVICES TOTAL FOR 2014 = 237 REFERRAL SOURCES: NEW ADMISSIONS IN 2014 HCC SCC CRSS BB CRSS PR CRSS YS Total IMH 3 12 1 0 14 30 Hospital (Restructured) 0 5 7 0 4 16 Hospital (Private) 2 0 0 0 0 2 Family Service Centre 0 0 0 0 1 1 HCC/SCC/CRSS/ESS/ Internal Residential Care or Home Visit 1 11 2 3 0 17 Others : Caregivers’ Alliance 0 0 0 0 1 1 TOTAL 6 33 10 3 20 67 AGE GROUPS (TOTAL) HCC SCC CRSS BB CRSS PR CRSS YS Total Age Group/ Numbers Below 21 0 2 1 0 2 5 21-29 1 12 9 8 5 35 30-39 3 21 13 13 13 63 40-49 11 19 8 8 9 55 50-59 13 24 10 9 12 68 60 and above 2 3 1 2 3 11 TOTAL 30 81 42 40 44 237 8 EDUCATIONAL LEVEL (TOTAL) HCC SCC CRSS BB CRSS PR CRSS YS Total Educational Level/ Numbers No Education 6 1 0 1 2 10 Primary 7 21 8 6 12 54 Secondary 8 32 19 18 19 96 ITE 3 4 5 5 5 22 CGE A Level 0 7 5 0 0 12 Polytechnic 1 10 3 6 3 23 University 1 3 0 4 0 8 Others 4 3 2 0 3 12 TOTAL 30 81 42 40 44 237 HCC SCC CRSS BB CRSS PR CRSS YS Total Schizophrenia 26 55 28 28 28 165 Mood Disorders 0 10 6 5 14 35 Anxiety Disorders 1 8 5 6 1 21 DIAGNOSIS (TOTAL) Diagnosis/ Numbers Others 3 8 3 1 1 16 TOTAL 30 81 42 40 44 237 DISCHARGE OUTCOMES For a significant number of our clients, their goal is to work or continue their education whilst seeking to reintegrate into their families and communities. Hence some of them may not complete this aspect of their rehabilitation programme. In all situations, our staff will work with the clients to ensure their recovery journey proceeds as smoothly as possible. HCC SCC CRSS BB CRSS PR CRSS YS Total Successfully Completed Rehabilitation Programme and Discharged 3 14 10 1 20 48 s #OMPLETED2EHABILITATION0ROGRAMME 0 10 5 0 17 38 s 0223#OMMUNITY"ASED0ROGRAMME 1 3 1 0 1 6 s &OUNDEMPLOYMENT 2 1 4 1 2 4 Did not complete 4 4 0 0 0 8 Re-admitted to Hospital 2 3 0 0 0 5 Others 1 5 2 0 0 8 TOTAL 10 26 12 1 20 69 9 COMMUNITY REHABILITATION AND SUPPORT SERVICES (CRSS) TOTAL FOR 2014 = 964 HOME VISITS REFERRAL SOURCES: NEW ADMISSIONS IN 2014 CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun IMH 17 16 34 67 Hospital (Restructured) 50 17 35 102 Hospital (Private) 2 0 1 3 MSF/AIC/NCSS 2 0 2 4 Court 8 2 14 24 MP/CDC 7 0 2 9 FSC 8 1 12 21 HCC/SCC/CRSS/ESS 10 9 13 32 Phone in/ Walk In 0 0 5 5 Others (Prisons, CAL, Clarity, Church) Total 2 8 7 17 106 53 125 284 CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Total Below 21 8 1 10 19 21-29 51 37 31 119 30-39 85 71 66 222 40-49 94 29 96 219 50-59 100 66 86 252 60 and above 58 41 34 133 TOTAL 396 245 323 964 CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Total 14 5 24 43 TOTAL AGE GROUPS (TOTAL) Age Group/Number EDUCATIONAL LEVEL (TOTAL) Educational Level/Number No Education Primary 113 43 100 256 Secondary 132 100 96 328 ITE 38 16 24 78 CGE A Level 17 7 16 40 Polytechnic 39 32 26 97 University 28 30 12 70 Others 15 12 25 52 TOTAL 396 245 323 964 10 DIAGNOSIS (TOTAL) CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Total Schizophrenia 227 129 203 559 Mood Disorders 98 71 78 247 Anxiety Disorders 29 23 27 79 Diagnosis/Number Others 42 22 15 79 TOTAL 396 245 323 964 DISCHARGE OUTCOMES CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Total Successfully Completed Rehabilitation Programme and Discharged 45 8 81 146 s #OMPLETED2EHABILITATION0ROGRAMME 42 5 75 135 s 0223#OMMUNITY"ASED0ROGRAMME 1 1 6 9 s 3UPPORTED,IVING(OUSING 2 2 0 2 Incomplete 4 8 0 4 Re-admitted to Hospital 2 1 3 5 Others 7 1 5 12 TOTAL 58 18 89 167 REHABILITATION GOALS: April to September 2014* CRSS Bukit Batok CRSS Pasir Ris CRSS Yishun Percentage of clients set goals 89% 97% 90% Percentage of clients achieving at least 50% of their rehab goals 88% 96% 85% *Note: Our two review periods are April (covering October of the year before to March of current year) and October (covering April to September). Rehabilitation goals are set within the broad areas of vocational rehabilitation, community integration, independent living skills and illness management. EMPLOYMENT SUPPORT SERVICES (ESS) TOTAL NUMBER OF CLIENTS FOR 2014 = 278 AGE GROUPS ESS Age Group Numbers Below 21 0 21-29 63 30-39 87 40-49 84 50-59 36 60 and above 8 TOTAL 278 11 EDUCATIONAL LEVEL ESS Educational Level Numbers No Education 0 Primary 6 Secondary 102 ITE 35 CGE A Level 18 Polytechnic 26 University 61 Others 30 TOTAL 278 DIAGNOSIS ESS Diagnosis Numbers Schizophrenia 174 Mood Disorders 69 Anxiety Disorders 27 Others 8 TOTAL 278 EMPLOYMENT TRAINING COURSE Numbers % Clients Accepted into ESS in 2014 128 100 Attended Employment Training Course 113 88 JOB PLACEMENT SERVICE AND OUTCOME Numbers % Total numbers of clients for job placement 202 100 Secured jobs 167 83 Sustained 3 months 133 66 Sustained 6 months 97 48 12 SACS FAMILY CARE CENTRE Introduction The Family Care Centre is a crisis shelter that provides accommodation and support services to victims of domestic violence and women in crisis. At the Family Care Centre our staff is committed to demonstrate the love of Christ to all residents to the best of our capacity. We work in close partnership with social service agencies to bring about a holistic intervention and care for our residents. Services that we offer: s s s s s 3HELTERAND2ESIDENTIAL#ARE3UPPORT #ASE-ANAGEMENTAND#OUNSELLING $EVELOPMENTALAND3OCIAL0ROGRAMMES 2ECREATIONALAND3PORTS!CTIVITIES 3PIRITUAL-ENTORING Statistics New Total Family Violence 79 149 Homeless 23 43 TOTAL 102 192 Referral Sources New Total Social Agencies 87 163 MSF 9 17 Churches / Clergy 6 12 102 192 Case Types TOTAL % Discharged Outcomes Active Clients 39 Returned Home 33.5 HDB Rental Flat 11 HDB Owned Flat 3 Open Market Rental 2.5 Relatives / Friends’ Home 8 Other Shelters 2 Others 1 TOTAL 100 Our Volunteers and Community Partners TThroughout the year, we have been blessed with volunteers and community partners who have unselfishly given their time and resources to enrich the lives of our shelter residents. The following list provides some of the highlights for 2014: s ,INEDANCING#HILDREN$AY#AMPAND#HRISTMAS0ARTYBY3T0ETERS#HURCH 13 s s s s s s s s s s s s 7OMENSFELLOWSHIPCHOIRPERFORMANCEANDFELLOWSHIPANDDISTRIBUTIONOF#HRISTMASHAMPERSBY#HRIST#HURCH /UTINGTO!LIVE-USEUMORGANISEDBY0AYA,EBAR-ETHODIST#HURCH7OMENS3OCIETYOF#HRISTIAN3ERVICES /UTINGTO3EMBAWANG9ACHT#LUBBY7ESLEY-ETHODIST#HURCH h-ADAGASCARvMOVIETREATORGANISEDBY/NE#ONNECTFROM0EOPLE!SSOCIATION /UTINGTO#HINGAYPROCESSIONORGANISEDBY.ORTH%AST#$# h4RANSFORMERSvMOVIETREATBY.ORTH%AST#$# &UNACTIVITYDAYINTHE#ENTREORGANISEDBY3ERANGOON'ARDEN.EIGHBOURHOOD#OMMITTEE.#(WAN.#AND(ILLSIDE2OSYTH NC. !TTENDEDTHE3T-ARGARETS0RIMARY3CHOOLSCONCERTh4HE-&ACTORv 7OMENSRETREATORGANISEDBYTHE.ORTH%AST#$#ATTHE/RCHID#OUNTRY#LUB h$OLPHIN4ALEvMOVIETREATBY&AR%AST/RGANIZATION #ARNIVAL$AYANDSETTINGUPOFAMUSICROOMANDLIBRARYBYTHE(ILTON(OTEL 0ARTICIPATIONINh-Y#HRISTMAS7ISHvPROJECTBY#ELEBRATE#HRISTMASIN3INGAPORE Testimonies Card of appreciation received from a discharged resident “A million thanks and appreciation to every single one of you! I’m glad to have known everyone and really thankful that all of you have given me so much care and kindness during my stay. With all the help that is given, I will begin the next chapter of my life with a thankful heart. And I do sincerely respect every one of you that it is not just work in the centre but to genuinely care for the residents and you go the extra mile even if it would mean less rest or coming back during days off etc.” An email affirmation from a Counsellor from a Family Service Centre “THANK YOU for providing shelter and support to my client these few months, despite the challenges faced in having her in the shelter. I appreciate what you have done from the point of intake to seeing her through the journey to discharge.” 14 PEACE-CONNECT SENIORS ACTIVITY CENTRE PEACE-Connect Seniors Activity Centre (PCsac) 平安乐龄活动中心 is the community service arm of Holy Trinity Church, and is affiliated to Singapore Anglican Community Services. Situated in the Kampong Glam constituency, PCsac aims to promote purposeful community life among the residents living in the HDB rental units by providing recreational/cognitive activities and support services for the senior residents (above 60 years) living in the HDB one-room/two-room rental units of Blocks 4, 5, 6, 7, 8, 9, 10, 18 & 19 clustered at Kampong Glam. On average, a total of 320 eldery persons came to the centre per day. “For I know the plans I have for you, declares the Lord, plans to prosper you and not to harm you, plans to give you hope and a future.” Jeremiah 29 : 10-11 Holy Trinity Church (HTC), the operator of PEACE-Connect Seniors Activity Centre (PCsac), has passed her 19th year mark as a community service provider in Kampong Glam. The ‘plan’ started in 1995 when HTC began serving the senior residents from a one-room unit in Block 4 Beach Road and with very low funds; but with faith of the mustard seed, we persevered. We were known then by as Shalom Seniors Activity Centre. Today, PCsac has prospered from a social befriending programme to a wellness supporting programme. In recognition that the senior clientele will need more attention in their wellness needs as the years go by, the Centre geared up in a few areas, making conscious efforts to provide the following :s s s s s s -ASSAGESESSIONSFORTHEELDERLYWOMEN-ASSAGEFORMENCEASEDDUETONONPOPULARITY !WELLNESSCORNERWHEREBYTHESENIORSCOULDHAVETHEIRBLOODPRESSUREANDBLOODSUGARMONITORED 0HYSIOTHERAPYSESSIONSFORTHOSEWHONEEDEDATTENTIONINIMPROVINGTHEIRMOBILITYFUNCTIONS !MOBILEDOCTORWHOGAVEWEEKLYCLINICCONSULTATIONTOAILINGRESIDENTS 4HE3!-(-OBILE#LINICWHICHCAMETWICEINTHEYEARTOSERVETHECOMMUNITYATLARGE /PPORTUNITIESFORTHEELDERLYTOATTENDHEALTHTALKSANDHEALTHSCREENINGORGANISEDBYTHEGRASSROOTSORGANISATIONS All these years, major sponsored events were heavily concentrated round Chinese festivals like the Lunar New Year, the Dumpling Festival and the Mid-Autumn Festival. However, in 2014, God opened the heart of a sponsor who saw the need to bring ‘solid’ cheer to the Muslims during the Hari Raya celebrations with lunch and ‘hongbao’ blessings. We also had sponsorship for a sumptuous Christmas lunch. The seniors were entertained with carol-singing and party games, not forgetting the very practical gift of bedsheet sets. Yes, it was truly a year of great joy for the seniors. In early 2014, MSF appointed PEACE-Connect as a Cluster Operator (by October Y2015) to oversee :s s s s #LUSTER3UPPORTWITHOUROWN3OCIAL7ORK4EAM 3ENIOR!CTIVITY#ENTREEXISTINGAT"LOCK 3ENIOR!CTIVITY#ENTREAT"LOCK,EVEL 3ENIOR'ROUP(OMEUNITSAT"LOCK Like a tree planted by the water that sends out its roots, PEACE-Connect will not fear but stand on the promises of God…….to bear fruit through our deed and work; to provide shade for the lost and the needy. Mrs Lucy Tan Centre Manager 15 CITY COMMUNITY SERVICES Befrienders Clubs CITY served over 300 children in our 15 Befrienders Clubs in 15 government primary schools throughout Singapore. The 15 clubs were in Blangah Rise Primary, Bukit View Primary, Chongzheng Primary, Eunos Primary, Evergreen Primary, Fengshan Primary, Fuhua Primary, Gan Eng Seng Primary, MacPherson Primary, Naval Base Primary, North View Primary, North Vista Primary, Seng Kang Primary, Townsville Primary, and White Sands Primary. The two regular camps in our Befrienders programme – Orientation Camp, and Six2One Camp saw a total of 200 participants. School-based Student Care We managed two student care centres - North View Primary School (Kidz Ark) and Opera Estate Primary School (Kids’ Nook), with a total registration of about 120 students. Our contract with North View Primary School ended in Oct 2014. We started a new Student Care Centre at Fengshan Primary School on 2nd January 2015 with an enrolment of 61 children. A holiday outing to Gardens by the Bay was organised for the students of the two centres in June. The students under the financial assistance scheme participated in the Celebrate Christmas in Singapore, (CCIS). “My Christmas Wish” programme, and they were brought to Orchard Road to enjoy the Christmas displays and collect their presents. Befrienders Alumni (BFA) Befrienders Clubs’ members who have graduated from Primary school continue the friendship built up over the years in a social network called the Befrienders’ Alumni. Some of them have even volunteered to serve as leaders and role models for the Befrienders’ Clubs. Publications Further reports on our activities can be found in the July 2014 and January 2015 editions of Heartprints. Staff Matters As of December 2014, staff strength in CITY was 12 fulltime and two part-time staff of which nine serve in the Befrienders’ Groups and five serve in Student Care. Besides regular staff members, CITY also takes in Tributers and Servers [Anglican programmes] as well as interns from tertiary institutions Appreciation We want to thank our steady and faithful volunteers and our donors, for coming alongside us. As many volunteers have testified, the satisfaction and joy of giving a helping hand, a listening ear, cannot be measured. We are most grateful to our volunteers, Servers and Tributers who have worked alongside us in 2014. We would like to register our special thanks to: s s s s !CTS#ENTREFORTHEIRSTEADFASTSUPPORTINMAKINGAVAILABLETHREEOFTHEIRSTAFFTOWORKWITHUSINTHE"EFRIENDERS#LUBS !LL3AINTS#HURCH3T(ILDAS#HURCH3T*OHNS#HAPELAND3T!NDREWS#ATHEDRALS-ANDARIN#ONGREGATIONFORTHEIRVOLUNTEERS donations, commitment, and prayer support. /URCOMMUNITYPARTNERSINPARTICULAR"EN&OODS.ORTH7EST#OMMUNITY$EVELOPMENT#OUNCIL&+$UNAMIS'ROUP0TE,TDWHO worked with us to bring cheer and hope into the lives of our children and their families. %DUCATIONALINSTITUTIONSWHOPROVIDEDSTUDENTSFORSERVICELEARNINGAND6ALUES)N!CTION6)!PROGRAMMESANDINTERNSHIPSIN particular the National Institute of Education (NIE), National University of Singapore (NUS), Singapore Polytechnic, Yishun Junior College, St Hilda’s Secondary School, and School Of The Arts (SOTA). 16 ST. ANDREW’S MISSION HOSPITAL 2014 was a year blessed with significant milestones in SAMH’s care provision. On behalf of the Board, I am pleased to provide an update on SAMH and its community services: St. Andrew’s Autism Centre (SAAC), St. Andrew’s Community Hospital (SACH), St. Andrew’s Lifestreams (SAL), St. Andrew’s Nursing Home (SANH), and St. Andrew’s Senior Care (SASC). ST. ANDREW’S AUTISM CENTRE (SAAC) 2014, a year of affirmation for SAAC, began with a generous gift from a SAAC supporter, a charity wine auction, named St. Andrew’s Adult Autism Services (SAAAS) as one of its three beneficiaries. Nine years on in SAAC’s service, it is encouraging that advocacy efforts highlighting that autism is a lifelong condition are gradually making headway. Student and client enrolment at SAAC continues to grow consistently at a year-on-year increase of between 10 and 14%. In 2014, total enrolment reached 216 (162 students; 54 clients) and total staff numbered 141 by year end. In line with SAAC’s refreshed vision, “Enabling people with autism to lead dignified and meaningful lives” and mission, “Enriching the lives of people with autism and their families through quality education, training, and care, distinguished by Christian love and compassion”, the St. Andrew’s Autism School (SAAS) developed its school vision and mission. Its new vision and mission are “A school of excellence, nurturing a community of joyful learners and teachers” and, “Engaging learners. Inspiring teachers. Enhancing potential.” respectively. In May 2014, Mr. Dennis Ang was appointed CEO of SAAC, and Mr. Tan Soo Kiang, Chairman of SAAC’s Management Committee, took on the responsibility of Supervisor, St. Andrew’s Autism School (SAAS). Significant events and milestones of 2014: s 7ORLD!UTISM!WARENESS7EEK7!!7#AMPAIGNSTRETCHEDBEYONDAWEEKTOINCLUDEAROVINGEXHIBITIONTO3INGAPORES Regional Libraries and selected public hospitals. s 2AISEDSTANDARDSINTHEMANAGEMENTOFPERSONALDATAINCENTREWIDEEXERCISE s #HARITYWINEAUCTION,A0AULEEDE3INGAPOUR7INE4ASTINGAND'ALA$INNERTOBENElT3!!!3WHICHRUNSTHE$AY!CTIVITY#ENTRE (DAC). s #HARITYCONCERTENTITLEDh4HE2OBEvBY3T-ARGARETS3ECONDARY3CHOOLTOBENElT3!!3 s h#OME7ALK7ITH-Ev#OMMUNITY#ARNIVALORGANISEDBY"ETHESDA&RANKEL%STATE#HURCHTOBENElT3!!3 s !""!!UTISM!WARENESS#HARITY2UNWHICHISINITSSECONDYEARRUNNINGWASWELLRECEIVEDBYFAMILIESOFOURSTUDENTSANDCLIENTS s #ORPORATE 3OCIAL 2ESPONSIBILITY #32 INITIATIVES DEVELOPMENT OF /NE $AY %XPOSURE TO !UTISM /$% TO !UTISM AND (ALFDAY Exposure and Autism Response Training (HEART for Autism) programmes respectively for corporate groups engagement, and CSR collaborations. s 3!!#TH!NNIVERSARYAND4HANKSGIVINGCOMPRISINGANINAUGURALSTAFFTEAAND#%/4OWN(ALLMEETING s 3OFTLAUNCHOF$!#RETAILPRODUCTSFEATURINGCLIENTSARTWORKASPARTOFAPILOTEMPLOYMENTPATHWAYSDEVELOPMENTPROGRAMMEAT The Purple Parade, an annual special needs campaign. Update on SAAS Updates on St. Andrew’s Autism School (SAAS) At SAAS, efforts continued to be aligned to the school’s strategic thrusts: (1) raising the quality of education and (2) building the professionalism of its staff. Its endeavour to author a functional and customised curriculum continues and is at its half-way mark for the basic curriculum development. To instil a culture of mutual sharing of best teaching and learning practices, a new initiative involving classroom participation and facilitated teacher reflections was introduced. 17 With the establishment of a Ministry of Education-National Council of Social Service (MOENCSS) Joint Funding Agreement in 2014, SAAS developed a school constitution which included the formation of the new School Management Committee with a parent representative on board. Significant achievements and milestones in 2014 included: s $IALOGUEWITH-INISTEROF3TATE%DUCATION-S3IM!NNON*ULYONSYSTEMICISSUESTHATIMPACTSPECIALNEEDSEDUCATION s 3ENIOR4EACHER#AROLINE4ANWASRECOGNISEDASONEOFTHEWINNERSOFTHEINAUGURAL,EADING&OUNDATION4EACHER!WARD s )NAUGURAL!NNUAL3!!3,EARNING&ESTIVALIN!UGUSTWHICHFACILITATEDINTERDISCIPLINARYANDINTERDEPARTMENTALLEARNINGENGAGEMENT and dialogue, was themed, ‘Enriching Learning’. s )NITIATIONANDESTABLISHMENTOFA0SYCHOLOGICAL3ERVICES5NITTOADDRESSSTUDENTSANDCLIENTSLEARNINGASWELLASBEHAVIOURALAND transition issues. Updates on Day Activity Centre (DAC) With client enrolment approaching full capacity, the service continues to strengthen staff capabilities, fine-tune the DAC programme and broaden its collaborations with CSR partners. Key highlights for the DAC included: s )NTRODUCTIONOFREGULARCASESTUDIESDISCUSSIONSFORSTAFFEQUIPPINGANDMUTUALSHARINGOFINTERVENTIONANDAPPROACHESPARTICULARLY for high support clients. s ,AUNCHOF0HASE/NEOFTHE0ICTURE%XCHANGE#OMMUNICATION3YSTEM0%#3FORHIGHSUPPORTCLASSES s )NTRODUCTIONOFPILOTLAUNDRYPROGRAMMEASANEWVOCATIONALSKILLSTRAININGTRACKSUPPORTING3!-(#LINIC%LLIOT2OADWITHTHEIR needs. s )NTRODUCTIONOFPILOTGROUPMUSICTHERAPYPROGRAMMEFORSELECTEDHIGHSUPPORTCLIENTS s )NTRODUCTIONOFASUPPORTEDEMPLOYMENTPILOTPROJECTWITHTHEEMPLOYMENTOFTWOCLIENTSEACHATAFASTFOODRESTAURANT s )NTRODUCTIONOFPILOTEMPLOYMENTPATHWAYPROJECTTOCREATEANDDEVELOPOPPORTUNITIESFORRETAILOFPRODUCTSBY$!#CLIENTS s /NGOING#32PARTNERSHIPSWITH3ILOSO"EACH2ESORTAND)33(YDROCULTUREWITHONSITESUPPORTEDGROUPEMPLOYMENTOFCLIENTSIN the horticulture vocational skills training track. s 4WO#32PARTNERS"ROADCOM3INGAPOREAND3INGAPORE5NIVERSITYOF4ECHNOLOGYAND$ESIGN354$ADOPTEDTHE$!#INSUPPORTOF their new pilot employment pathway project. Parent Support Group Initiatives spearheaded by SAAC’s Parent Support Group (PSG) have grown from strength to strength. Key highlights of annual projects and events in 2014 included: s h4RAVELLINGWITH9OUR3PECIAL#HILDvPRETRIPPLANNINGSEMINARANDAIRTRAVELFAMILIARISATIONPROCESSAT3INGAPORE!IRLINES4RAINING Centre, facilitated through PSG’s CSR partner, SilkAir. s !NNUALFAMILYTRIPWHICHSAWSTUDENTSANDCLIENTSANDTHEIRFAMILYMEMBERSVISITING"ANDUNG)NDONESIAVIAAIRTRAVELWITH support from PSG and SAAC staff. s !NNUAL03'3IBLINGS#AMPFORTHEFOURTHYEARRUNNINGWHICHWASATTENDEDBYPARTICIPANTSAGEDBETWEENTOYEARSOLD s !NNUAL3IBLINGS#ONNECTAIMEDATPROVIDINGOLDERSIBLINGSOFPERSONSWITHAUTISMWITHEFFECTIVERELATIONALSTRATEGIESWASINITS second year running. It was attended by eight youths and young adults with siblings with autism. s !NNUALFAMILYTRIPFORLOWERINCOMEFAMILIESSAWTHE03'TEAMANDSOME3!!#STAFFACCOMPANYINGTHEFAMILIESOFNINESTUDENTS and one DAC client to Malacca, Malaysia. ST. ANDREW’S COMMUNITY HOSPITAL (SACH) In 2014, SACH continues to maintain its focus on providing good quality and effective rehabilitative and sub-acute inpatient care, and developing community healthcare services to meet the needs of the community. In May 2014, 83 staff were presented the Eastern Health Alliance Caring Award for excellence in care and service delivery. Workload Statistics SACH’s inpatient rehabilitation and sub-acute care are currently being provided through 192 beds across seven wards. The average bed occupancy for operational beds was 91% (compared to 92% in 2013 due to the opening of a new ward), and there were 1,654 admissions (an increase of 6% compared to 2013). Day Rehabilitation Centre attendances increased to 17,710 (an increase of 30% compared to 2013), and Outpatient Clinic attendances numbered 5,559 (an increase of 29% compared to 2013). There were 5,081 Home Care visits (an increase of 23% compared to 2013). Community Therapy Services attendances were 34,849 (a 300% increase compared to 2013). New Service Developments A. The Integrated Building In December 2014, SACH started operating the first of its three new wards, a larger Day Rehabilitation Centre and a Centre for Independent Living sited at The Integrated Building (IB). The IB is a joint project by SACH and CGH, and is also Singapore’s first healthcare facility that focuses on optimising rehabilitation and independent living for patients recovering from injury, illness, or surgery. The IB wards feature common dining areas and living spaces so that patients are encouraged to stay out of bed and socialise, which will aid in their rehabilitation and recovery. 18 SACH’s Medical Social Work and Home Care Services departments have both relocated to the IB to be co-located with CGH’s Medical Social Service and CGH’s Transitional Care team respectively in order to provide more seamless care to patients. B. Palliative Care Ward Much of 2014 was spent planning for this collaboration with CGH, Tan Tock Seng Hospital, and Dover Park Hospice. This service aims to provide end of life care to patients are who unable to be discharged back to their homes or hospices. A ward with 23 beds will be specially built to care for these patients. C. St. Andrew’s Senior Care – JOY Connect In 2014, planning for a senior care centre took place. Renovation of two void decks began in the fourth quarter of 2014. The St. Andrew’s Senior Care centre comprises day care, dementia day care, day rehabilitation centre, centre-based nursing, and integrated home care service for the elderly residents at the Beach Road - Kampong Glam vicinity. D. Paediatric Inpatient Rehabilitation Service SACH is continuing to develop the paediatric inpatient rehabilitation service at Level 10, with plans to increase the current capacity of 10 beds to 17. It will also be enhancing its therapy programmes to further improve the children’s condition. Hospital Information Technology (IT) Hospital Information Technology (IT) In October 2014, it became the first Community Hospital to implement the Community Hospital Common Systems (CHCS), a system that includes the Patient Management, Patient Accounting, Inventory and Procurement, Finance and Pharmacy, which will further assist in streamlining process flows on a day-to-day basis. In December 2014, SACH extended all SACH IT systems to the newly-opened IB, so that workflow processes between the SACH main building and SACH-operated sites at the IB are as seamless as possible. Training and Education In September 2014, nine SACH staff were honoured at the Health Manpower Development Programme – Intermediate and Long Term Care (HMDP-ILTC) Award Ceremony. The HMDP-ILTC Award was introduced in 2002, and aims to highlight the importance of lifelong learning, knowledge upgrading and manpower development of ILTC professionals. Five staff were presented the Balaji Sadasivan Study Award, and four staff received the Social & Health Manpower Development Programme fellowships. In October 2014, SACH participated in the ILTC (Intermediate and Long-Term Care) Quality Festival 2014 organised by AIC. For the Festival, SACH submitted six poster presentations on hospital quality improvement. Three presentations: “Enhancing Self-Care Delivery for Occupational Therapy in the Wards”, “Reducing Patients’ Waiting Time in an Outpatient Setting”, and “Medical Records Digitalisation Project: A Patient Service Assistant’s Perspective” received Good Practice Awards in Clinical Quality Improvement, Service Quality Improvement, and Productivity and Innovation respectively. ST. ANDREW’S LIFESTREAMS (SAL) In 2014, SAL restructured its programmes to cater to the changing social work landscape. As it continues in its journey of equipping caregivers, it will continue to strive to restructure the organisation and programmes to better meet the need of the churches and the community. Training Services: Professional & Pastoral Courses A total of 16 professional courses were conducted. As SAL is mindful of the needs of practitioners and caregivers in the community, the courses were organised to augment their knowledge and skills. Many of these professional courses are subsidised between 40% and 60% by the Voluntary Welfare Organisations (VWOs) - Charities Capability Fund (VCF), provided by the Ministry of Social and Family Development (MSF). SAL was glad to have two Associate Facilitators who assisted us in two of the training sessions. S/N Services Dates Hours No. of Pax 1 The Virtues Project 17, 24, 31 Jan & 7 Feb 12 hrs 11 2 Prepare / Enrich Accreditation Course 20 Feb 7 hrs 8 3 Clinical Supervision 25 Feb, 4, 11, 18, 25 Mar & 1 Apr 42 hrs 15 4 Advanced Skills for Clinical Practice - Assessment & Formulation 29 Apr, 6, 13, 20,27 May & 3 June 42 hrs 11 5 The Taylor-Johnson Temperament Analysis (T-JTA) Accreditation Workshop 16 May 7 hrs 8 6 Advanced Skills for Clinical Practice - Attachment Based Interventions 1, 8, 15, 22, 29 July & 5 Aug 21 hrs 18 7 YCDI - Helping Children Cope with Bullying and other forms of antisocial behaviour 18 July (am) 3.5 hrs 22 8 YCDI - Helping Children Achieve their Potential at School 18 July (pm) 3 hrs 19 16 9 YCDI - Helping People Overcome Emotional Difficulty and To Be Happy 19 Jul (CBRE Approach) 6.5 hrs 14 10 Advanced Skills for Clinical Practice - Emotion Focused Interventions 26 Aug, 2, 9, 16, 23, 30 Sep 42 hrs 18 11 Advanced Skills for Clinical Practice - Working with Interpersonal Trauma 28 Oct, 4, 11, 18, 25 Nov & 2 Dec 42 hrs 15 12 Prepare / Enrich Accreditation Course 31 Oct 7 hrs 7 13 Intentional Counselling & Interviewing (TTSH) 10 - 13, 17 - 20 Sep 28 hrs 10 14 Intentional Counselling & Interviewing Mod 1 : (O’Joy) 24, 26 Sep & 1, 3 Oct 28 hrs 10 15 Intentional Counselling & Interviewing Mod 1 12, 14, 19 & 21 Nov 28 hrs 10 16 The Virtues Project Talk (COOS) 3 Mar 3 hrs 20 17 The Virtues Project Training (AK) 1 Apr & 27 May 2013 12 hrs 14 18 The Virtues Project Training (COR) 7 & 14 Sep 2013 12 hrs 7 19 "Virtues In Me" Children Camp (COR) 22 - 24 Nov 2013 25 hrs 21 Counselling In 2014, we provided professional and pastoral counselling to 26 individuals and couples who had emotional, stress, parenting and marital conflict issues. They were mainly referred by the churches, friends and service users. In all, we conducted 147 counselling sessions. Marriage Preparation Programme (MPP) The workshop’s primary objective is to help couples better understand and relate with each other, and in turn be able to meet each other’s needs. A total of seven couples had benefited from this workshop. Each workshop lasted eight hours, covering various issues like personality styles, effective communication skills, conflict resolution, financial management, family planning and sexual needs. Children & Youth Six talks and workshops were conducted. ST. ANDREW’S NURSING HOME (SANH) SANH crossed its first year of service in November 2014. To date, we have admitted 295 residents to our 300-bedded residential home for aged patients who required psychiatric, dementia and medical care. 80% of our residents are male and over 70% of residents are aged 60 and above. We have a team of 150 dedicated nursing, therapists and operations support staff in SANH, who are passionate in caring for our residents. In 2014, we started the following programmes: 1. Medical reviews for chronic disease management and psychiatric conditions. 2. Rehabilitative programmes for residents to participate in occupational and physiotherapy activities. 3. Pastoral and psycho-counselling services for residents seeking meaning and purpose on their recovery journey. Some of our residents participate in ball games or go out to the supermarkets in the community once every two weeks to shop, after their participation in rehabilitative workshops like gardening, woodwork, arts and craft activities. This provides the opportunity for residents to reconnect with the community and to learn to manage their finances during these outings. Residents also earn some pocket money from selling the vegetables that they grow or the crafts that they had helped to make. We were also blessed with volunteer groups who offered personal grooming services (haircuts) and celebrated the Mid-Autumn festival, Christmas and Chinese New Year celebrations with the patients. In receiving from the community, we have also given back by supporting clients from Hougang Care Centre in their recovery by offering employment in cleaning and providing laundry services in our Home. FUNDRAISING PARTNERS AND SUPPORTERS The work of SAMH and its respective services have always been blessed by generous fundraising partners and supporters, all of whom have helped us to improve and expand in our respective programmes and initiatives for the community. The Children’s Charities Association (of which St. Andrew’s Mission Hospital is a member), organises a host of fundraising activities annually; with the combined takings shared among its members. 20 St. Andrew’s Autism Centre (SAAC) In providing effective education, training and care for persons with moderate to severe autism, it is essential to maintain a low teaching staff to student/client ratio of 1:3. Generous donations from individuals and organisations, and private fund raisers such as ABBA Consulting, Bethesda Frankel Estate Church, La Paulee de Singapour Wine Tasting and Gala Dinner, OCBC Group Human Resources, and St. Margaret’s Secondary School, enabled our students and clients to continue to access our programmes and services that they need for their development. St. Andrew’s Community Hospital (SACH) Regular donations from individual supporters and parishes, supplemented by assistance from generous partners like ACI Singapore – The Financial Markets Association, Far East Organization, Singapore Island Country Club May Day Charity Golf Tournament, NR Mistri Trust Fund, Chan Family Foundation etc., helped defray the cost of providing subsidised services to patients of SACH. St. Andrew’s Nursing Home (SANH) Soon Huat Goldsmith Pte. Ltd. is SANH’s primary corporate supporter. They have been generously donating to SANH since it started operations in 2013. They have also sponsored a few key improvement works within its premises, e.g. installation of air-conditioners in SANH’s rehabilitative and exercise rooms as well as multi-purpose hall, to provide a more comfortable environment for residents. FUNDRAISING ACTIVITIES This year, SAMH and SACS jointly held the SACS-SAMH Flag Day 2014 on 18 June, and SACS-SAMH Charity Dinner on 11 September 14 to raise funds for both organisations. In addition, a group of Anglicans also organised a charity golf event in November to raise funds for SAMH and SACS. SAMH and its community service, St. Andrew’s Autism Centre, also participated in the CCA’s Annual Christmas Fair on 6 December at Ngee Ann City, selling various baked goods and delicacies from top hotels and cafes respectively. SAMH IN 2015 We are grateful to the Lord for His provision and guidance in all of the programmes and initiatives of all of SAMH’s community services in 2014, and are thankful for His unwavering faithfulness for the past 101 years. As we enter another year of serving the vulnerable and disadvantaged, we continue to develop and augment our services in the community, attending to where the needs are greatest and looking to Him for strength, wisdom, and grace as we, in His name, continue to strive to be a light in the darkness and to provide comfort and healing to all. Dr. Arthur Chern Group Chief Executive Officer St. Andrew’s Mission Hospital 21 THE MISSION TO SEAFARERS INTRODUCTION The Mission to Seafarers is the world’s leading maritime welfare missionary society of the Anglican Church, recognized and trusted by the 1.5 million merchant seafarers. The charity provides for the social and spiritual needs of all seafarers regardless of race, creed or nationality. Currently the mission has a presence and operates in well over 258 ports, in 71 countries around the world. Seafarers are reached and helped through a network of chaplains, staff and volunteers. Our Vision is to be valued as God-directed leaders in caring for seafarers’ spiritual, social and practical welfare. HUMAN RESOURCE Full Time Paid Staff Revd Peter Manimuthu : Mr Toh Soon Kok : Port Chaplain Centre Manager – MtS Seafarers Care Centre, Jurong Port Service Providers Mr Ho Kit Yee Ms Christina Tay Mr Jeremy James : : : Operations Executive Accountant Administration (w.e.f. October 2014) The Port Chaplain is responsible for the overall management and operations of the Branch. The Centre Manager and Operation Executive are responsible for the day to day operations and management of The Mission to Seafarers Care Centre in Jurong Port and for daily visitation of ships in Jurong Port as well as the other accessible terminals. VOLUNTEERS Management Committee: As a registered charity, The Mission relies on a dedicated team of volunteers to provide managerial advice and support for the Mission. Working in concert with the staff, the management committee meets a minimum of four times a year to: s s s PROVIDEMANAGEMENTDIRECTIONSANDDECISIONSWHEREAPPROPRIATEREQUIRED REVIEWTHElNANCESOFTHE-ISSIONANDITSACTIVITIESAND PLANACTIVITIESINCLUDINGFUNDRAISINGACTIVITIESFORTHEPERIODAHEAD In between these meetings, the port chaplain regularly conducts ad-hoc meetings and discussions with the chairman, vice chairman and secretary for matters arising in between the regular meetings which require their attention. Training and Development Port Chaplain attended a Regional Conference held in Hong Kong from the 11-13 November 2014. FUND RAISING EVENTS AND DONATIONS RECEIVED: $269,846.84 Annual Sea Sunday Appeal Donation from Anglican Churches Donation from Anglican Church Members MPA Grant Eden Hall Mission Awareness Corporate donations received Others : : : : : : : $66,161.60 $74,946.10 $16,050.00 $40,000.00 $64,000.00 $ 6,807.14 $ 1,882.00 MTS(Singapore) is depends on the funds received through individuals, churches and corporate donors. We are thankful that the Anglican parishes pray and support us to enable us to provide an effective ministry to seafarers who call at any of the ports of Singapore. 22 Highlights of Ministry in 2014 There is a call to bring about an increase in services provided to seafarers, to increase awareness of our work among those in the maritime industry and to increase funding for the mission locally and globally. We rejoice in the official opening of the new drop in centre at the Jurong Port on the 3rd June. There was close to 70 guests gracing the occasion. The Asst. CE (Development) of the Maritime Port Authority, Ms Tan Beng Tee officially declared the centre open and those present included the CEO of Jurong Port Mr Matthew Chan, Secretary General of Mission to Seafarers Revd Andrew Wright and Archdeacon Wong Tak Meng representing the Diocese of Singapore. A thanksgiving and dedication service led Archdeacon Wong Tak Meng preceded the official opening Ceremony. We are thankful to Jurong Port’s support of the work we do; they erected a bus stop close to the centre and demarcated a walkway so that seafarers can alight and walk safely to the centre. Increasing the service delivery has been another highlight this year. The location of the new Drop in Centre close to quayside ensures that it can be reached by seafarers who have very little time ashore. This new bigger 133 sq meter facility offers a chaplain’s office, where seafarers can share issues they are facing privately or have a friendly chat. There are communication facilities, telephones and computers with free wi-fi for seafarers call home or to connect with friends and loved ones through social network apps. With more space, we are able to provide more recreational facilities, and a space for a chapel for personal or group devotions, services and prayers to be conducted. There is also a reading area where seafarers can sit and relax and browse the day’s papers, read a book or listen to music. Since its Opening, the Centre has attracted around 500 seafarers monthly. A reception hosted by the British High Commissioner, His Excellency Mr. Anthony Phillipson, at Eden Hall on 4th June, sought to raise awareness of the work we do within the maritime industry. About 280 people from the church and maritime industry were present at the event where the nature of the work, global restructuring and expansion plans were highlighted. Through this evening, the mission announced its plans to raise SGD $750,000.00 for its local and global work. This year also saw the Mission dividing its global ministry into seven regions and has appointed Regional Directors over them. Singapore is now part of the East Asia Region (EAR) and The Revd Stephen Miller, a Senior Chaplain based in Hong Kong, is the Regional Director. With his appointment, the East Asia region is working towards cohesiveness and integration in our service provision, development and expansion programmes as we serve collectively to care for and improve the lives of seafarers in this region. Let me share some stories which emphasize the importance of the service we provide. Two Chinese seafarers, ages 23 and 47, both lost their right legs which had to be amputated at the knee, while serving on board a HK registered vessel which collided with another tanker. One of them had severe damage to the urinary tract which was operated on. They had no family members living in Singapore. The seafarers were grateful that we assisted them, stayed by their side in ensuring that they received adequate medical treatment and were not neglected. Through regular visits of the staff to the seafarers throughout their stay of nearly eight months, they were comforted, encouraged and motivated. Another incident involved seafarers on board an arrested vessel who were seeking help with repatriation. They had been on board for six months with their wages unpaid and the families back home in dire need for cash. Food and water supplies were running low and they needed help. The problem was resolved but the crew members were psychologically traumatized as they also have had to live with rotting perishable cargo. We supported them by praying with them, conducted services on board, provided recreational activities and assisted the crew with their needs till they were safely repatriated home. Some Myanmar crew were bullied on board a vessel, were not paid wages and forced to work under dangerous conditions against their will. It nearly resulted in a mutiny and we intervened to assist these crew members by liaising with the Myanmar Embassy for their safe repatriation. Seafarers endure long periods of loneliness and isolation as they spend months away from their homes and families. At sea they are completely cut off from all that we take for granted and in port they are always visitors. They can often face many other difficulties including dangerous work conditions, non-payment of wages or being left stranded without food or money. While the majority of seafarers work in good conditions on well maintained vessels, even on the best ships they can be anxious of their family, suffer serious injury or bereavement, abandonment, face shipwreck, piracy attacks, feel homesick or need spiritual or practical support and we are on hand to draw alongside to offer support. SEAFARERS’ CENTRES In Singapore there are three drop-in centers; The International Drop in Centre at Jurong Port operated by MTS, a jointly operated Drop In Centre between all Seafarers’ Missions and the Maritime and Port Authority of Singapore at Keppel Gate (International Seafarers’ Drop-In Centre) and a third drop-in center at Pasir Panjang terminal managed by SEACARE. The various Mission Chaplains meet on a periodic basis to pray and encourage one another, update each other on issues seafarers face. Maritime Sunday is usually held on the 3rd Sunday in September where we come together to celebrate and give thanks for the ministry to seafarers. Seafarers’ Care Centre (Jurong) Manager : Part-Time Operations Executive : Mr. Toh Soon Kok Mr. Ho Kit Yee 23 Opening Hours : 10.00 pm – 10.00 pm (Mon – Fri) 4.00pm – 10.00pm (Sat) Facilities : Internet, Telephone, Television, Library, Kitchenette, Souvenirs, Toiletries,Telephone Cards, Range of International Daily Newspapers, Board Games, Billiards, Darts, and Indoor Golf. International Seafarers’ Drop-In Centre (Keppel Gate) Participating Organizations: Maritime and Port Authority of Singapore (Sponsor), Apostleship of the Sea, Danish Seamen’s Church, International Lutheran Seafarers’ Mission, Norwegian Seamen Mission, The Swedish Seamen Mission and The Mission to Seafarers Opening Hours Facilities : : 10.00 am – 10.00 pm (Mon – Fri) Internet, Telephone, Kitchenette, Telephone Cards, Daily Newspaper. FINANCES As an Anglican Missionary agency whose only income is from donations, we rely on the generosity of donors to sustain our ministry. We are deeply grateful to the Diocese of Singapore and the parishes who have untiringly supported the mission. Last year we sent out a request for financial support to replace our ageing fleet of vehicles and some of you have contributed generously toward this for which we are sincerely grateful. Financal Year 2014 Total Income Total Expenditure Surplus/(Deficit) : : : SGD$ 269, 846.84 SGD$ 260,367.69 SGD$ 9,478.31 ACTIVITIES Regular ship visits are conducted from Monday to Saturday at the three ports (Tanjong Pagar, Pasir Panjang, Jurong Port terminals and Sembawang Wharf. The Jurong Drop in centre remains operational Monday to Fridays 10am -10pm and 4pm-10pm on Saturdays. Seafarers were visited and cared for at the Pinnacle Medical Centre, Private and Re-structured Hospitals. Jurong Port (Drop in Center Services) 2013 2014 Seafarer Attendance 3250 3090 No. of Computer User 2770 2894 No. of Phone User 1153 178 Books Distributed 5451 8396 No of Ships Visited 1227 1507 Seafarers Transported 479 1089 Hospital Patients Visited 63 18 Ship Blessings Conducted 14 8 CONCLUSION Seafarers continue to face issues such as piracy, abandonment, non-payment of wages, shore leave denial, shipwreck, isolation and separation from families. Our prayer is that all seafarers will see the star, follow and worship Him (Mt 2:2) Revd Peter Manimuthu, Port Chaplain 24 FINANCIAL REPORT Singapore Anglican Community Services Association Information Unique Entity Number S75SS0005H Address 10 Simei Street 3, Singapore 529897 Auditors RSM Chio Lim LLP 8 Wilkie Road #03-08 Wilkie Edge Singapore 228095 Bankers DBS Bank Ltd Oversea-Chinese Banking Corporation Limited Malayan Banking Berhad Sing Investments & Finance Limited CIMB Bank Berhad 25 Singapore Anglican Community Services Unique Entity Number: S75SS0005H Statement by the Board In the opinion of the Board, the accompanying financial statements are drawn up so as to give a true and fair view of the state of affairs of Singapore Anglican Community Services (the “Society”) as at 31 December 2014 and the results, changes in funds and cash flows of the Society for the reporting year ended on that date and at the date of this statement there are reasonable grounds to believe that the Society will be able to pay its debts as and when they fall due. The Board approved and authorised these financial statements for issue. On Behalf of the Board Daniel Koh Hock Seng Hon. Secretary Ho Boon Sing Hon. Treasurer Singapore: 24 April, 2015 26 Independent Auditors’ Report to the Members of Singapore Anglican Community Services (Registered in Singapore under the Charities Act, Cap 37 and Societies Act, Cap 311) (Unique Entity Number: S75SS0005H) Report on the Financial Statements We have audited the accompanying financial statements of Singapore Anglican Community Services (the “Society”), which comprise the statement of financial position as at 31 December 2014, and the statement of financial activities, statement of changes in funds and statement of cash flows for the reporting year then ended, and a summary of significant accounting policies and other explanatory information. Management’s Responsibility for the Financial Statements The Management is responsible for the preparation of financial statements that give a true and fair view in accordance with the provisions of the Charities Act, Cap 37, the Societies Act, Cap. 311 and Singapore Financial Reporting Standards, and for devising and maintaining a system of internal accounting controls sufficient to provide a reasonable assurance that assets are safeguarded against loss from unauthorised use or disposition; and transactions are properly authorised and that they are recorded as necessary to permit the preparation of true and fair statements of financial activities and statements of financial positions and to maintain accountability of assets. Auditor’s Responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Singapore Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation of the financial statements that give a true and fair view in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion In our opinion, the accompanying financial statements are properly drawn up in accordance with the provision of the Charities Act, Cap. 37, the Societies Act, Cap. 311 and Singapore Financial Reporting Standards so as to give a true and fair view of the state of affairs of the Society as at 31 December 2014 and of the results, changes in funds and cash flows of the Society for the reporting year ended on that date. Report on Other Legal and Regulatory Requirements In our opinion, (a) the accounting and other records required by the above regulations to be kept by the Society have been properly kept in accordance with those regulations; and (b) the fund-raising appeals held during the reporting year ended 31 December 2014 have been carried out in accordance with Regulation 6 of the Societies Regulation issued under the Societies Act and proper accounts and other records have been kept of the fund-raising appeals. During the course of our audit, nothing came to our attention that caused us to believe that: (a) The Society did not comply with the requirements of Regulation 15(1) of the Charities Act, Cap 37 (Institutions of Public Character) Regulations 2007 which states that the total fund-raising 27 Independent Auditors’ Report to the Members of Singapore Anglican Community Services (Registered in Singapore under the Charities Act, Cap 37 and Societies Act, Cap 311) (Unique Entity Number: S75SS0005H) and sponsorship expenses of the Society should not exceed 30% of the total gross receipts from fund-raising and sponsorship for the period; and (b) the use of donation money received is not in accordance with the Society’s objectives. RSM Chio Lim LLP Public Accountants and Chartered Accountants Singapore 24 April 2015 Partner-in-charge of audit: Goh Swee Hong 28 29 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 30 Singapore Anglican Community Services Unique Entity Number: S75SS0005H Singapore Anglican Community Services Unique Entity Number: S75SS0005H 31 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 32 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 33 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 34 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 35 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 36 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 37 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 38 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 39 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 40 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 41 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 42 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 43 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 44 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 45 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 46 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 47 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 48 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 49 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 50 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 51 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 52 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 53 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 54 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 55 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 56 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 57 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 58 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 59 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 60 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 61 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 62 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 63 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 64 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 65 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 66 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 67 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 68 Singapore Anglican Community Services Unique Entity Number: S75SS0005H 69 MEMBERSHIPS Ordinary Members Mrs Mr Ms Mr Mr Mrs Mr Ms Mr RADM(RET) Mr Aw Patricia Chim Paul Moh Suan Tan Peter Ting Steven Yuen Yew Mee Edward D’ Silva Sng Irene Chew Hock Yong Kwek Siew Jin Goh Kia Teck Andrew Life Members Mr Mrs Mr Mr Prof Mr Mr Dr Mr Mr Mr Dr Mrs Mr Mrs Mrs Mr Mr Mr Mr Mr Mr Dr Mr Mrs Mr Mrs Dr Dr Mrs Mr Mr Mr Mrs Mrs Dr Mr Mr Dr Mrs Mr Mr Benjamin A M Benjamin Ponnama Anne Ang Dennis Arthur D S Alvis Boo Geok Seng Lawrence Chan James Chay Ngeet Shin Chee Kuan Tsee Chen Burton Cheng Hoe Huat Daniel Cheok Cheng Kiat Chern Su Chung Arthur Chew-Ng Hwee King Queenie Chia Teck Sian Chia Molly Chng Margaret Chong Shiun Shing Chong Siak Ngin Choo Raymond Chua Lip Wei Chua Nguan Seng Chua Keith Chung Yaw Fui Alexander Edwin Oliver Thompson Fam Dulcie Foo Soon Onn Foo Alice Gan Cheong Eng Gan Kim Loon Goh Nancy Heng Kok Chiang Ho Boon Sing Ho Khai Seng How Lay Hoon How Jenny How Jimmy Howe Allan Hui Beng Hong Khoo Kian Seng Khoo Soo Luan Koh Hock Ghee Koh Hock Seng Daniel Mr Mr Mr Mrs Mr Dr Mr Mr Mr Dr Dr Mr Mrs Mr Mr Ms Mrs Mr Mrs Mr Dr Dr Mdm Mr Mr Mrs Ms Mr Mr Mr Mr Mrs Ms Mr Mr Ms Mr Mr Mr Miss Mr Mr Mr Dr Mr Mrs Mr Mrs Mr Revd Canon Dr Mrs Revd Miss Mr Mr Dr Mr Miss Mr Mrs Kwan Chun Wing Kwek Ban Hock Kwek Albert Lai Dorothy Lau Wan Keong Lee Ee Lian Lee Mui Fong Lee Gary Lee Georgie Lee Lennie Leong Soon Kai Leong Yew Kee Charles Leong Yim Fong Leong Benson Liew Yoke Pheng Joseph Lim Soo Chong Lim U Lim Vincent Ling Suay Hwa Loh Wah Kay Loh Yik Hin Looi Kok Poh Looi Thung Ho Lor Yoi Meng James Loy Chun Teng Branden Mary Jacob Matthew Mary John Ng Thiam Kwee Ng Yoke Meng Oh Kok Liang Pang Chui Leng David Pang-Tan Say Ngee Rani Amy Richard Rokmat Magnus Saw David Siew Kwee Choo Sim Guan Seng Soh Eng Hock David Soh Teow Hock Soo Soo Cheng Su Kow Hwa Jonah Suan John Tan Hee Chai Tan Kuan Hoo Tan Siang Hin Alden Tan Joanne Tan Lawrence Tan Lucy Tan Sebastan Tay Seng Kong Louis Tay Eunice Tay George Teoh Lucilla Teong Swee Chin Thia Tian Seng Richard Thio Sally Tng Hian Huat Victor Toh Seok Leng Anna Toh Joseph Wee Ann Elizabeth 70 Mrs Ms Mr Mr Ms Mrs Mrs Mr Mr Mr Dr Dr Mr Wee Mary Wong Kok Yee Wong Kron Joo Wong Siu Hong Alfred Wong Yoke Mei Wong Betty Yang Jane Yap Min Choy Robert Yeap Andre Yee Kok Hoong Yeoh Peng Cheng Yik Luke You Poh Seng Honorary Members Revd Revd An Yue Jin Andrew Raman Suppaiyah Revd Ang Soo Sung Revd Chan Chee Keng Revd Chan Kheng Lee Michael Revd Chang Lubin Revd Chee William Revd Chen Peter Revd Cheong Bertram Rt Revd Dr Chew John Revd Chiam Soon Siang Eric Revd Chng Ngan Sing Gary Rev Dr Chong Keng Hoi Timothy Revd Chong Seng Chee Steven Revd Choo Darren Revd Chow Timothy Ewing Revd Chua Siang Guan Revd Canon Dr Chung Khiam Boon Titus Revd Dr Ee Huat Peng Ivan Revd Foo Chee Meng Revd Goh Joseph Revd Hoon Vincent Revd Huang Ao-You Revd Huang Hui Jen Revd Israel Selvam Revd Joshua Sudharman Revd Khoo Swee Sing Timothy Revd King Chiew Kwang Revd Koh Hock Soon Rt Revd Kuan Kim Seng Revd Lawrence Visuvasam Revd Lee David Revd Lee Kong Kheng Revd Leong Barry Revd Lew Lewis Revd Lim Freddy Revd Lim Michael Dr Lim Siew Chien Lena Revd Lim Thiam Yew Stephen Revd Lim Derek Revd Lim Kek Wah Revd Lin John Rt Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Canon Revd Dr Revd Revd Canon Dr Rt Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Revd Canon Revd Revd Canon Revd Revd Ven Revd Revd Low Jee King Lui Lui Choo Huat Lum Titus Madavan Nambiar Mark Dickens Martin Jungnickel Mok William Ng Hwee Leong Ng Koon Sheng Ong Chooi Seng Pan Chou Wee Peter Manimuthu Poon Michael Rennis Ponniah Salmon Periyanayakam Samuel Kunjumone Seah Steven Soh Philip Soo Titus Steven Asirvatham Tan Chang Choon Winston Tan Choon Kwan James Tan Tock Chee Paul Tan Christopher Tan Edwin Tang Loong John Tang Wai Lung Teh Michael Teo Keng Bock David Teo Victor Teo Daniel Tham William Thong Tang Hiong Ting Luke Tong Daniel Wee Daniel Wong Terry Wong Kum Lum David Wong Ngiam Koy Wong Tak Meng Yong Ching Fah Eric You Kok Kiong Joseph 71 ACKNOWLEDGEMENTS Adeline Seah Agnes Choo Qek Yong Alan Choo Alan Choo Boon Han Aletlea Yee Alison Anne Tan Chiew Boi Allen Tan Han Loong Andrew Chin Cheing Onn Andrew Goh Kia Teck Andrew Ng Ang Ai Tee Ang Boon Yam Patrick Ang Hao Yao Ang Ngee Koon Ang Swee Tian Angela Leong Loke Sum Angela So Ann A Nargeswari Arthur Chern Su Chung Arumugam Meganathan Au Bok Soon Au Chin Yew Clarry Au Jan Michael Bansow Kaur Bernice Bonifant Nigel Sam Byrd Andrew Ng Cao Lan Carol Chng Hsi Yee Cecil S. Sinnadurai Chan Chong Beng Chan Chung Tsing Gregory Chan Guey Shing Chan Kew Lui Chan Su Yin Irene Chan Tsok Fah Chan Yong Hua Stephen Chang Yoke Poon Charles Leong Chau Shing Chi Chay Chong Hwa Chay Tiong Peck Cheah Angeline Cheah Sin Hean Chee Chun Woei Chee Tiang Chwee Alfred Chen Fun Yap Chen Kim Yew Chen Tou Sin David Chen Wei Ching Vincent Cheng Yong Kim Cheo Bong Hee Cheong Choong Kong Cheong Mun Sang Cheong Wai Kuen Chew Ghim Bok Chew Hua Seng Chew Jane Chew Jing Hui Vanessa Chew Li Ling Chew Siok Nee May Chia Chye Lian Katherine Chia Poo Neo Chian Siet Heng Chin Kien Hwee Chin Koy Nam Ching Chiak Yong Ching Chiat Kwong Chng Bee Hoon Chng Chee Tiong Chng Kian Cheong Choi Shing Kwok Larry Chong Heng Onn, Richard Chong Jin Pean Chong Siak Ching Chong Teck Sin Chong Yap Seng Choo Chiau Beng Choo Gim Kang Choo Niang Siong Freddy Chor Chong Leen Chow Pui Sim Chow Yee Lee Chow Yee Shing Chris Williams Christian Bachheimer Chua Guat Kheng Chua Hong Choon Chua Jun Jin Chua Kim Lee Chua Lip Tuan Chua Lip Wei Chua Seow Jin Kelvin Chua Sock Cheng Chua Sock Hwang Chui Jian Wei Cindy Chou Clarice Kwek Daniel Lau Nai Fai Daniel Wong David Devakumar Eliathamby David Kwek David Lum Kok Seng David Santosa Sajoto David Wong De Silva Deepthika Romanie Deborah Barker Denise Wong Jin Qi Dennis Puk Leung Kong Desmond Loh Ding Siew Fuay Dolly Chooi Douglas Koh Bee Chuan Dr John Chew Duvenage Elsie Johanna E P Wong Edward Chua Edward D’Silva Edwin Oliver Thompson Edwin Tensingh Bella Samuel Jigme 72 Harrison Eleanor Lim Elenore Kang Yu Yen Eric Ang Teik Lim Ernest Ng Eu Huay Gek Eunice Tang Kok San Evelyn Chua Evelyn Goh F. Valleteau De Moulliac Fabrice Desmarescaux Fam Siu Ping Anita Fok Mun Cheong Foo Si Ting Francis Lim Francis Lim Kwang Haw Frankie Woo Fu Chee Tai Gan Cheong Eng Gayle Tan George Lional Nimroth Dharmaraj Georges Daniel Mercadal Gerard Yuen Wei Yi Giam Alice Gilbert Louiraj Rodrigues Gnana Y. Abraham Goh Ker Puay Goh Kun Khich Goh Lai Wah Goh Lek Goh Lek Imm Goh Meng Huat Goh Shiang Teck Grace Chen Grace Cheo Grace Lim Rou’en Hamish Alexander Christie Harold Ee Heah Eng Siang Hee Tan Sok Eng Winnie Heng Kok Chiang Ho Boon Chye Ho Fong Lian Ho Gein Yeng Ho Lai Lan Ho Peng Cheong Ho Phew Leng Huang Shao Hua Pamela Hui Shi Ian Ong Irene Tan Bee Geok Jacqueline Wah Chee Wai Jaime Chen James Kwek James Kwek Cheow Ting James Loo Koon Cheng James Mark Miller Jamshed Wadia Jana Lee Hwei Yi Jasbir Singh Jason Chin Woon Loong Jeffrey Chan Wah Teck Jen Kim Poh Jennifer Ho Sor Lay Jeremiah Ong Jessie Pang Jin Sung Joan Ng John Abraham John Chen Kuoh Sheung Johnny Tseng Jonathan Lim Tiek Beng Joseph John Sena Joseph Thambiah Josephine Chew Joy Gillian Quek Julian Wee Ching Wei Juliana @ Juliana Tjandra Julie Teo Pei Pei Kapde Tushar Kay Yi Xian Kek Wee Hong Keng Heng Kenneth Wan Kenny Khoo Khee Yew Hwa Khoo Kim Geok Jacequeline Khoo Swee Lian Khoo Swee Suan Janice Khoo Teng Heng Khoo Teng Kew Kiang Juet Chun Yvonne Kiang Wenting Kim Soo Theng Kiyomi Nishi Koh Ke Yuan Koh Li-Tsa Koh P S Koh Pee Keat Koh Yvonne Kok Choong Yang Kou Kok Yiow Kwan Kim Kong Kwan Tuck Sing Kwee May Shien Kwek Yian Li Clarice Lai Li Fang Lai Nai Yain Lai Won Yeong Lam Kong Peng Lam Yung Siong Lau Eng Kien Lau Hong Choon Lawrence Ang Lawrence Boo Geok Seng Lawrence Seow Leck Ser Meng George Lee Chi Kuan Lee Fan Lin Lee Geok Suat Lee Hing Yan Lee Hoon Hwee Lee Jun Theodric Lee Kay Tuan David Lee Kia Tiow Lee Kiok Margaret Lee Lai Kit Sylvia Lee Lay Leng Lillian Lee Lee Cecilla Lee May Li Mina Lee Soo Ann Lee Soo Jin Lee Soon Yee Lee Tat Kwong Lee Teng Fei Lee Tuck Wah Philip Lee Xueling Cheryl Lee Ying Leng Lian Shin Leong Keng Hong Leong Sung Juat Leong Tai Wan Leong Tai Wan Leong Wing Teck Leong Yew Kee Charles Leong Yue Meng Leung Kwok Keung Lew Boon Cou, Psalm Li Poh Hooi Li Xiuqi Liew Fook Hyun April Lim Beo Peng Lim Boh Chuan Lim Eileen Lim Gek Muay Lim Geok Hock Joshua Lim Hian Boon Andrew Lim Jit Kheng Lim Kah Eng Lim Kim Siang Lim Kim Thor Lim Kin Kok Michael Lim Kwang Seng Edwin Lim Lay Li Lim Lay Nguik Emily Lim Loon Heng Lim Pang Wei Lim Pei Pei Serena Lim Siak Lar Lim Siew Hong Lim Sophine Lim Teck Huat Michael Lim Theng Theng Lim Thien Su Gerald Lim Tze Lan Lynette Lin Fung Lin Wen Hui Shawn Linette Lee Loh Eng Lo Chung Fun Loh Ah Chye Loh Her Fang Loh Hong Eng Julienne Loh Hong Pheng Amos Loh Hong Yan Abigail Loh Kim Neo Loh Wah Kay Loh Wee Tiong Alfred Loi Boon How Loke Choi Wan Patricia Loke Choy Fun 73 Loke Hiong Loke Mui Kheng Loke Wei Ying Loo Kuen Feng Low Chay Lin Low Chung Guan Low Cze Hong Low Hwee Chiang, Christopher Low Quee Eng @Lau Koi Eng Low Siew Joon Lucy Kua Luis Coronado Mabel Ho Mah How Soon Margaret Teo Cheng Sim Mariah Mah Marion Tan Mark Ng Choon Heng Mark Seah Jun Liang Martin Anthony Riddett Maureen Goh Michael Hwang Mohan Reviendran Pillay Mok Kim Terng Mok Seow Joo Mr & Mrs Daniel Wong Mr Khee Yew Ken Mr Santharuban - Parish of Christ Church Murugiah Rajaram Neo Bock Cheng Neo Soh Kheng Florence Ng Bee Wee Ng Beng Hua Angela Ng Boon Yeow Ng Chin Chong Ng Chuin Ting Ng Hung Koon Ng Leng Ng Peng Soon Ng Poh Sin Ng Siok Keow Ng Soo Koon Susan Ng Swee Poh Ricky Norris Ruby Patricia Ong Chin Guan Bernard Ong Choon David Ong Choon Peng Alfred Ong Hsien Chih James Ong Hui Ling Angela Ong Ka Sin Ong Lee Keang Maureen Ong Lily Ong Seok Tin Tena Ong Yang Peng Ong Yeow Chon Ooi Chin Khoon Michael Ow Yong Tuck Leong Pang Fock Joo Pang Weng Sun Pastor Ng Poh Cheng William Patrick Lau Chee Meng Patrick Loke Foo Keong Paul Lim Jin Fang Peck Guat Hoon Serene Peh Ah Koon Peh Foong Ying Pesi Bejonji Chacha Peter Cheong Phang Seng Ann Edwin Phon Cai Hui Phoon Kok Meng Phua Tin Cock Poh Ling Sheng (Fu Ling Sheng) Poon Hong Yuen Priscilla Thong Quek Buan Li R.Rajasingh Ramshand N Jagtiani Rebecca Chong Rebecca Tan En Hui Revd Canon Dr Louis Tay Revd Tan Choon Kwan Rita Pang Robert Ng Peng Soon Robin Tan Ronald M Pereira Rosalind Tang Min Chuo Rose Say Swee Neo Sally Chang Sam Chong Keen Sammy Leong Chee Weng Satiysh kumar Seah Ee Fei See Kah Woon Selena Ling Siew Sing Selina Pung Mui Kiow Shereen Neo Shi Xuan (Ivy) Shih Kim Chwee Siew Joo Sim Bok Eng Sim Guan Seng Sim Han Jen Daniel Sim Hang Khiang Sim Sian Kiong Sng Chiew Huat Sng Yeow Poo Soh Boon Hock Soh Guan Chin Soh Nai Huay Song En Elijah Soo Tah Keng Soon Al Huat Su Kow Hwa Jonah SueAnn Smith Sung Hwa Sunny Ong See Yeong Suresh Kumar Sze Chin Chet Tam Yee Keong Tan Bee Gek Tan Boon Huat Tan Chee Beng Tan Chwee Seng Tan Eng Liang Tan Gek Poey Tan Hock Heng Tan Hock Tee Tan Hong Pheow Louis Tan Hua Mia Tan Joo Hong Tan Joo Lian Tan Lan Hiang Tan Mang Lie Tan Mui Choo Tan Peng Yong Tan Phuay Miang Tan Seow Hon Tan Siang Hin Alden Tan Siew Kim Tan Sing Phong Tan Siok Hah Tan Swee Lim Tan Swee Lin Tan Teng Wai Tan Thiam Loke Joe Tan Tiong Seng Tan Wee Kiak Tan Yak Chin Aaron Tan Yip Wei, Gilbert Tan Zehuei Tang Chuan Lee Tay Boon Keng Tay Lay Har Audrey Tay Lei Ming Rafaela Tay Mui Ngo Tay Shwu Jen Tay Wee Leong Tee Siew Poh Teng Chang Teng Yew Sen Teo Boon See Teo Cheng Lok John Teo Chor Haow Teo Geck Khuan Teo Hong Lim Teo Kim Yong Teo Lay Ching Teo Lim Tzur Teo Pok Voon Teo Soon Hoe Teo Tsu Min Cynthia Teoh Choon Sin Teong Swee Chin Rt Revd Rennis Solomon Ponniah Tien Sin Leong Ting Miaw Jiun Yoco Tingkai Tobey Ng Toh Soo Chin Toh Wen Hui Toi Mui Keow Tong Teck Tiong Tony Lim King Leong Too Leong Koon Uttam P Kripalani Victor Lim Choon Kwang Wan Yoke Chan Amelia Corina Wang Ee Jen Wilson Wee Zhi Zhong Wilfred Wesley Lim Winnie Chia Jit Imm Winston Choong Lai Chuan Wong Ah Yeok Wong Cheong Fook David 74 Wong Chiang Juat Tommy Wong Chong Leong Wong Choon Kiat Wesley Wong Hia See Wong Huat Sern Wong Kai Koon Wong Kang Mui Wong Lai Siong Wong Shu Ping Wong Sie Teng Wong Sing Lee Wong SK Wong Suay Peng Wong Wai Meng Carolyn Xinying Yap Soon Tiong Yap Su Meng Elaine Yean Wei Min Allan Yee Ngo Eng Yeo Kok Phuang, Michael Yeo Shelley Yeo Siong Gean Yeo Soh Lee Yeo Thomas Yeow Yee Chan Yeow Ying Ying Yeung Shun Yun Yi Tun Darius Yin Teck Meng Alvin Yin Yee Ying Yvonne Yip Siew Wan Cecilia Yong Su Tshu Jane Yoong Nyok Ke Pamela Yu Hong Khiang Yulan Yvonne Lau Yee Wan Zhang Zhicong Alvin Zhang Zhiyang Don Zhennan Zhi Hao Zung Bei Fan Ronald 7-Eleven ABR Holdings Ltd ACE Insurance Limited Aedas Pte Ltd AGA Architects Pte Ltd Alby Commerical Enterprises Pte Ltd. All Saints’ Church (English Congregation) Allen & Gledhill LLP Alpha7 Consultancy Pte Ltd Anbros Industries (S) Pte Ltd Anglican High School Argent Distributors Asia Pte Ltd ARMF (TBP) Private Limited Art ET Domain Pte Ltd Autoland South East Asia Pte Ltd Aviva Ltd AXA Insurance Singapore Pte Ltd Bedok Methodist Church Ben Food (S) Pte Ltd Bethany Emmanuel Church Boys’ Brigade Share-A-Gift Broadrick Secondary School Byrd Andrew Ng Cananex (Singapore) Pte Ltd CapitaLand Hope Foundation CapitaMalls Asia Limited Cedar Girls’ Secondary School Century Christian Fellowship Changi General Hospital Changkat Changi Secondary School Chin Katherine Christ Church Secondary School Church of Ascension Church of The Good Shepherd Corporate Managers Pte Ltd Credit Suisse AG Crest Travel & Tours Pte Ltd Cycle & Carriage Industries Pte Ltd Damai Secondary School Daniel Tong Wee Hwa Dataxprez Services Davis Langdon KPK (Singapore) Pte Ltd Design Studio Singapore Pte Ltd DP Architects Pte Ltd Dr & Mrs N.K. Yong Durasafe Pte Ltd ECS Techno Sys (Asia Pacific) Pte Ltd Edu-Train Centre Pte Ltd Emerson Process Management Asia Pacific Pte Ltd Engineering Computer Services (S) Pte Ltd Engrg Computer Services (S) Pte Ltd Ephiphany Education Equinix Singapore Pte Ltd Estates-Link Pte Ltd Far East Organization Federal Insurance Company FK Dunamis Group Pte Ltd Gammon Pte Limited Genesis Child Care Centre GIANT Global Search Partners Pte Ltd Global Synergies Group Pte Ltd Grace Shua & Jacob Ballas Guardian Health & Beauty Helping Hands (Immanuel) Pte Ltd Hin Tat Augustine & Partners HME Technologies Pte Ltd Ho Bee Foundation Holman Fenwick Willan Singapore LLP Holy Trinity Parish Home Consultant HongKong Land (Singapore) Pte Ltd IDL-APAC Pte Ltd Inchcape - Borneo Motors ISS Facility Services Pte Ltd Jardine Engineering (Singapore) Pte Ltd Jardine Lloyd Thompson PCS Pte Ltd Jardine Lloyd Thompson Private Limited Jardine Matheson (Singapore) Ltd Jardine OneSolution (2001) Pte Ltd JLT Specialty Pte Ltd Joanne Choo Language Pte Ltd JT International Tobacco Services (Singapore) Pte Ltd Julietex Marketing Kampong Glam Beach Rd RC KCL Consultants Pte Ltd Kent Ridge Secondary School Keong Hong Construction Pte Ltd Keppel Fels Limited KG-Glam Citizens Consultative Comm Kone Pte Ltd Krysper Oil International Pte Ltd Kshitigarbha Buddhist Society Lee Foundation Singapore Lim Siang Huat Pte Lrd Lin Tzer Pin Lion Stationery Co. Pte Ltd Low Medical Clinic LSK Engineering (S) Pte Ltd Lynette Seah Mandarin Oriental, Singapore Marine Parade Christian Church (Chinese Congregation) MCL Land Limited MEP Deck Solutions Pte Ltd Mercedes-Benz Financial Services Singapore Ltd Mindef MINDSET Care Ltd Mitsubishi Electric Asia Pte Ltd MSIG Insurance (Singapore) Pte Ltd Naspac Marketing Pte Ltd Natsteel Holdings Pte Ltd NCSS - President’s Challenge NTUC Fairprice Foundation Ltd Onshine Investments Pte Ltd Otto Marine Limited Parish of Christ Church Paya Lebar Methodist Church Phillip Securities Pte Ltd Presbyterian High School PricewaterhouseCoopers LLP Q’S Print Pte Ltd QBE Insurance (International) Limited Quek Ngan Hong Clarence Raffles Girls’ Secondary School Raffles Institution Renaissant Communications International Pte Ltd Ricon Private Limited Rodyk & Davidson LLP Rolex Singapore Private Limited Rotary Club Of Raffles City Rothschild (Singapore) Limited SanDisk Schindler Lifts (Singapore) Pte Ltd Seraya Energy Pte Ltd SF Consulting Pte Ltd Sing-China Public Administration Research Ctr P L Singapore Crocodile (1968) Pte Ltd Singapore Energy Consulting Services Pte Ltd Singapore Island Country Club Singapore Press Holdings Limited Singapore Technologies Engineering Ltd SMU-QED Soo Soo Cheng St Andrew’s Cathedral 75 St Andrew’s Cathedral (Mandarin Congregation) St George’s Church St Hilda’s Secondary School St John’s Chapel St John’s-St Margaret’s Church St Margaret’s Secondary School St Nicholas Secondary School Steward Cross Pte Ltd SymAsia Singapore Fund-Nehemiah Foundation Tabernacles BP Tan Chin Tuan Foundation Tantex Pte Ltd The British Association of Singapore The Diocese of Singapore The Family Vine The Great Eastern Life Assurance Company Limited The Keong Saik Hotel Pte Ltd The MOA New Zealand Bar & Grill The Singapore Sugar Traders Association Ltd Tiong Bee Ceremonial Products Supply Tokio Marine Insurance Singapore Ltd Tomo-CSE Autotrim Pte Ltd Tomy Hui Electrical Engineering Pte Ltd Wesley Methodist Church Xin Min Sec School Yeo Chee Chiow Sam Yeo Wee Koon Justin Yishun Christian Church M to W of Singapore Zoho Corporation Pte Ltd CORPORATE GOVERNANCE Draft Governance Checklist to be Submitted to Charity Portal (Evaluation Period 01/01/2014 - 31/12/2014) S/N Code Description Code ID Compliance BOARD GOVERNANCE A Are there Board members holding staff appointments? (Skip items 1 and 2 if “No”) No 1 If the governing instrument permits staff to become Board members, they should comprise not more than one third of the Board. 1.1.2 2 Staff does not chair the Board. 1.1.2 3 There is a maximum limit of four consecutive years for the Treasurer position (or equivalent, e.g. Finance Committee Chairman). 1.1.6 Complied 4 The Board conducts regular self evaluation to assess its performance and effectiveness. 1.1.10 Complied 5 The Board has an audit committee (or designated Board members) with documented 1.2.1 terms of reference. Complied 6 The Board meets regularly with a quorum of at least one third or at least three mem- 1.3.1 bers, whichever is greater (or as required by the governing instrument). Complied CONFLICT OF INTEREST 7 There are documented procedures for Board members and staff to declare actual or 2.1 potential conflicts of interest to the Board. Complied 8 Board members do not vote or participate in decision-making on matters where they have a conflict of interest. Complied 2.4 STRATEGIC PLANNING 9 The Board reviews and approves the vision and mission of the charity. They are 3.1.1 documented and communicated to its members and the public. Complied 10 The Board approves and reviews a strategic plan for the charity to ensure that the 3.2.2 activities are in line with its objectives. Complied HUMAN RESOURCE MANAGEMENT 11 The Board approves documented human resource policies for staff. 5.1 Complied 12 There are systems for regular supervision, appraisal and professional development 5.6 of staff. Complied 13 There is a system to address grievances and resolve conflicts. 5.11 Complied 14 The Board ensures internal control systems for financial matters are in place with 6.1.2 documented procedures. Complied 15 The Board ensures reviews on the charity’s controls, processes, key programmes and 6.1.3 events. Complied 16 The Board approves an annual budget for the charity’s plans and regularly monitors 6.2.1 its expenditure. Complied 17 The charity discloses its reserves policy in the annual report. Complied B Does the charity invest its reserves? (Skip item 18 if “No”) FINANCIAL MANAGEMENT AND CONTROLS 76 6.4.1 Yes S/N Code Description 18 The charity invests its reserves in accordance with an investment policy approved by the Board. It obtains advice from qualified professional advisors, if deemed necessary by the Board. FUNDRAISING PRACTICES Donations collected are properly recorded and promptly deposited by the charity. DISCLOSURE AND TRANSPARENCY The charity makes available to its stakeholders an annual report that includes information on its programmes, activities, audited financial statements, Board members and executive management. Are Board members remunerated for their Board services? (Skip items 21 and 22 if “No”) No Board member is involved in setting his or her own remuneration. The charity discloses the exact remuneration and benefits received by each Board member in the annual report. Does the charity employ paid staff? (Skip items 23 and 24 if “No”) No staff is involved in setting his or her own remuneration.. The charity discloses in its annual report the annual remuneration of its three highest paid staff who each receives remuneration exceeding $100,000, in bands of $100,000. If none of its top three highest paid staff receives more than $100,000 in annual remuneration each, the charity discloses this fact. PUBLIC IMAGE The charity accurately portrays its image to its members, donors and the public. 19 20 C 21 22 D 23 24 25 Code ID 77 Compliance 6.4.3 Complied 7.2.2 Complied 8.1 Complied No 2.2 8.2 2.2 8.3 Yes Complied Complied 9.1 Complied RESERVE AND INVESTMENT POLICY 1. PURPOSE The purpose of this paper is to specify the reserve and investment guidelines of Singapore Anglican Community Services (SACS). It provides a framework to ensure that funds are prudently managed and adequate liquidity is maintained. These guidelines are binding on affiliated community service organizations (ACSOs). 2. RESERVES The investable fund in the investment account is to cover the reserve requirement. SACS maintain reserves at a level sufficient for its operating needs. The SACS Board reviews the level of reserves regularly for day to day operations, and its continuing obligations. 3. INVESTMENT OBJECTIVES Given SACS status as a voluntary welfare organization (VWO) funded by government subvention and church and public donation, the primary consideration in the management of funds is the preservation of value in real terms. Hence our investment objective is to offset asset erosion due to inflation. 4. INVESTMENT POLICY GUIDELINES 4.1 Funds For Day-To-Day Operations SACS income depends on 70% from government funding. The remaining 30% comes from donations, client revenue and enterprise income and fluctuates with the state of the economy. Such income fluctuations can have a significant impact on our ability to fully cover expenditure. In order to fund day-to-day operations and provide a buffer against fluctuations in monthly income, SACS will set aside a minimum of 3 months of operating expenses in cash and cash equivalent (Operating Cash). Operating Cash is to be kept as petty cash, and deposits including current account, savings account and fixed term deposits. Current and savings accounts may only be held with commercial banks while fixed term deposits may only be placed with commercial banks and finance companies. Operating Cash must be held in Singapore Dollars. 4.2 Investible Fund Funds available over and above Operating Cash (Investible Fund) will be invested. The Investible Fund may be managed by a Fund Manager on behalf of SACS. Funds may only be invested in Singapore Dollar denominated investments in one or more of the following classes of investment: s s s s s 3HORTTERMDEPOSITS .EGOTIABLECERTIlCATESOFDEPOSIT #OMMERCIAL"ANKBILLS 4REASURYBILLS 3HORTTERMNOTESANDBONDS o s The minimum credit rating for any bond issue is Baa3 by Moody’s or BBB- by Standard & Poor’s. Where the bond issue is unrated by the rating agencies, the Fund Manager’s internal credit rating of BBB- will apply. o Investments in bonds denominated in foreign currencies are allowed provided the foreign currency exposure is hedged back to SGD. 5NIT4RUSTS o Limited to fixed income unit trusts No more than 15% is to be invested in a single entity. The investment products must have good liquidity; defined as the ability for the investment products to be sold and proceeds to be received within 30 days. 78 4.3 Other Investments SACS may, through the generosity of donors, receive donations or gifts in the form of shares or foreign currencydenominated cash, bonds or other securities. Under such circumstances, SACS should s s 5. 3ELLORENCASHINTO3'$SUCHSHARESWITHINMONTHSOFRECEIVINGTITLEUNLESSOTHERWISEINSTRUCTEDBYDONORS %NCASH INTO 3'$ SUCH FOREIGN CURRENCYDENOMINATED CASH BONDS OR OTHER SECURITIES WITHIN MONTHS OF receiving ownership, unless otherwise instructed by Donors. REVIEW PERIOD This policy will be reviewed as and when required and amended as necessary. 79 CONFLICT OF INTEREST POLICY 1. The conflict of interest policy and declaration form will be read by the board member upon hiring, appointment or election to the board as an acknowledgement of having understood the policy and that he/she will fully disclose to the Board when a conflict of interest situation arises. Such conflict of interests situations include but not limited to the following: CONFLICT OF INTEREST SITUATIONS a) Contract with vendors Where board/committee members, staff or volunteers have personal interest in business transactions or contracts that Singapore Anglican Community Services (SACS) may enter into, there should be a policy requiring a declaration of such interest as soon as possible followed by abstention from discussion and decision-making on the matter (including voting on the transaction or contract). All such discussion and evaluation by the board or relevant approving authority in arriving at the final decision on the transaction/contract should always be well documented. b) Vested interest in other organisations that have dealings/relationship with SACS Where board/committee members, staff or volunteers who have vested interest in other organisations that have dealings/ relationship with SACS, and when matters involving the interests of both SACS and the other organisation are discussed, there should be a policy requiring a declaration of such interest and if necessary, followed by abstention from discussion and decision-making on such matters. c) Joint Ventures The board’s approval should be sought before the SACS enters into any joint venture with external parties. Where board/ committee members, staff or volunteers have interest in such ventures, there should be a policy requiring a declaration of such interest and if necessary, followed by abstention from discussion and decision-making on the matter. d) Recruitment of staff with close relationship Recruitment of staff with close relationship (i.e. those who are more than just mere acquaintances) with current board/ committee members, staff or volunteers should go through the established human resource procedures for recruitment. The board member, staff or volunteer should make a declaration of such relationships and should refrain from influencing decision on the recruitment. e) Remuneration Board members and volunteers should serve without remuneration for their voluntary service to SACS so as to maintain the integrity of serving for public trust and community good instead of personal gain. However, SACS may reimburse board members or volunteers for out-of-pocket expenses directly related to the service. f) Paid staff on board Paid staff, including the executive head and senior staff employed by the SACS, should not serve as a member of the board as it can pose issues of conflict of interest and role conflicts, and may raise doubts on the integrity of board decisions. The executive head and senior staff can attend board meetings, ex-officio, to provide information and facilitate necessary discussion but should not take part in the decision-making of the board. g) Major donors / representatives from major donor companies being on the SACS’s board. Potentially conflicting situations may arise where a major donor sits on SACS’s board, such as the following: s #ONmICTOFLOYALTY Board member may not have the overall best interests of the charity due to their vested interests! priorities. This may influence decisions relating to allocation of resources or the setting the organisation’s directions. (There may be particular programme areas where a board member is vested in and is biased towards.) 80 s s s h) 5SEOFINFORMATIONTOINmUENCEDONORDECISIONS Information accessible to board members may be used to influence donors decision on allocations or the corporation they represent. This may result in staff not highlighting certain issues for fear that the donation may be affected. Issues of transparency and disclosure can arise. 0RESSURETORELEASEADDITIONALINFORMATIONTODONOR Board member may expect additional information from staff on how donations were used and the details of users 0ERSONALBENElTGAINRECOGNITION The board member may expect greater recognition for financial support given, than is usually done. Staff may feel beholden to this board member in case the donor relationship is threatened. Others s s !BOARDMEMBERSORGANISATIONRECEIVESGRANTFUNDINGFROMTHEORGANISATIONHESHEISSERVING 0ROHIBITIONONGIFTSENTERTAINMENTANDOTHERFAVOURSFROMANYPERSONSORENTITIESWHICHDOORSEEKBUSINESSWITH the organisation. DISCLOSURE POLICY AND PROCEDURE 2 Transactions with parties with whom a conflicting interest exists may be undertaken only if all of the following are observed: a The conflicting interest is fully disclosed; b The person with the conflict of interest is excluded from the discussion and approval of such transaction; c A competitive bid or comparable valuation exists; and d The [board or a duly constituted committee thereof] has determined that the transaction is in the best interest of the organisation. 3 Disclosure involving board members should be made to the board chair (or if he/she is the one with the conflict, then to the board vice-chair) who shall bring these matters to the [board or a duly constituted committees]. 4 The [board or a duly constituted committee there of] shall determine whether a conflict exists and in the case of an existing conflict, whether the contemplated transaction may be authorised as just, fair and reasonable to SACS. The decision of the [board or a duly constituted committee there of] on these matters will rest in their sole discretion, and their concern must be the welfare of SACS and the advancement of its purpose. 5 All decisions made by the [board or a duly constituted committee there of] on such matters shall be minuted and filed. 6 This policy document must be read and understood by all board members upon the start of office. 7 Any disclosure of interest made by board members where they may be involved in a potentially conflicting situation(s), must be recorded, filed and updated appropriately by all specified parties. 81 “Let your light shine before men, that they may see your good works and glorify your Father in heaven” Matthew 5:16 Direct Services Hougang Care Centre Simei Care Centre SACS Family Care Centre Parish Partnerships Peace Connect City Community Services Affiliated Organisations & Services St. Andrew’s Mission Hospital The Mission to Seafarers 82 Community Rehabilitation & Support Services SACS Employment Support Services