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Tips & Information
Guest Relations
Please visit Guest Relations located
near DisneyQuest ® Indoor Interactive
Theme Park or at Downtown Disney ®
Marketplace:
• Questions and Concerns
• Ticketing Needs
• Separated Guest Assistance
• Lost and Found
• Services for Guests
with Disabilities
• Services for International
Guests
Shopping
At the Downtown Disney® Area
you’ll find well-known brands, unique
Disney merchandise and specialty
boutiques featuring apparel, jewelry,
art, toys, candy and more!
Merchandise Package Delivery
and Pickup Instead of carrying
your purchases all day, have them
delivered to your Disney Resort
hotel or directly to your home. See a
Merchandise Cast Member for
more details.
Valet Parking is available daily.
Rates 0-2 hours: $10 2-3 hours: $15
GUIDEMAP
Disney PhotoPass™ Service
Sales Center View and order prints
from your Disney PhotoPass Card, or
capture a special family moment in
the full-service photography studio.
Dining
Dining Reservations
Table-Service restaurants book
quickly, so please make reservations
by calling 407-WDW-DINE (939-3463).
Reservations must be canceled at
least one day prior or a per person
cancellation charge may be incurred
(charge varies by location).
®
Dine.
Shop.
No matter what you’re in the mood
for, you’ll find delicious dining at the
Downtown Disney Area. Enjoy themed
experiences where you can dine
with dinosaurs, marvel at Hollywood
memorabilia or dance a jig at an Irish
pub. Choose between casual dining
and fine dining options.
With a variety of immersive
shopping experiences, the
Downtown Disney® Area has
something for everyone! From
LEGO® bricks to Lightsabers, from
beach wear to jewelry and from fine
art to Disney collectibles, you’re
sure to find the perfect memento
or gift.
Mickey Check
Be sure to look for the Mickey Check
on menus throughout the Walt
Disney World Resort for kids’ meals
and other items that meet Disney
Nutrition Guidelines. For more
information, please visit
www.disneymickeycheck.com.
Play.
Don’t Forget Your Times Guide!
Pick up the weekly Times Guide to get additional
information regarding shows, entertainment and
operating hours!
Entertainment, outdoor shows and other Guest
offerings are subject to change without notice.
For special dietary needs, please
see a restaurant manager or chef.
Whether you want to take in a show,
bowl a few frames, listen to live
music or battle virtual pirate ships,
the Downtown Disney Area has
plenty of unique ways to entertain
you and your family. Also, check out
special entertainment throughout
the day at the Waterside Stage or
wherever you see
on the map.
Pets are not allowed in the
Downtown Disney Area.
3+ hours: $20
Note: A portion of the West Garage is now open. The garage will be fully accessible in late 2015.
Be Thoughtful and Courteous Help us make everyone’s day enjoyable by showing common courtesy to fellow Guests.
Abide by all safety warnings, codes of conduct and notices. Do not use profanity or engage in unsafe, illegal or offensive behavior.
Proper attire, including shoes and shirts, must be worn at all times. The use of inline skates, skates, skateboards, bicycles, wagons,
two wheel scooters or Segways™ is prohibited.
Transportation Tips for Disney Resort
Hotel Guests
• Direct service to Magic Kingdom® Park, Epcot ®, Disney’s Hollywood
Studios® and Disney’s Animal Kingdom® Theme Park is available
from Disney Resort hotels.
Disney Wild
About Safety® Tips
As Timon and Pumbaa say, "Be
aware, it's a jungle out there!" Download the Disney Wild
About Safety mobile app or visit
www.disneywildaboutsafety.com for
more safety tips and fun games.
Please look for the recycling containers
throughout the Downtown Disney Area
and join us in our commitment to
the environment.
Please do not feed the birds or other
animals, and do not throw objects
(including coins) into the water.
Helpful Maps
• To get to Disney’s Typhoon Lagoon Water Park before 2:00pm, take a
Bus to any Disney Resort hotel. After 2:00pm, take Resort Transportation to
any Disney Resort hotel and then Resort Transportation to Epcot. Once at
Epcot, take a Bus to Disney’s Typhoon Lagoon Water Park.
Use GPS-enabled maps to help
you get to all the fun.
• To get to Disney’s Blizzard Beach Water Park, take Resort
Transportation to any Disney Resort hotel, and then a Bus to the Park.
• To get to Disney's Saratoga Springs Resort & Spa, walk, take a Boat
from the West Side Dock or take a Bus located at Marketplace.
Shopping Info
Find the perfect gift for yourself or
someone on your list.
• To get to Disney’s Old Key West Resort, take a Boat from the West Side
Dock or take a Bus located at Marketplace.
• To get to Disney’s Port Orleans Resort (French Quarter and
Riverside), take a Boat from the Marketplace Dock or take a Bus located
at Marketplace.
• For all other Disney Resort hotels, take a Bus located at Marketplace.
Payment Options
Walt Disney World Resort accepts
Disney’s Visa® Cards, Visa®,
MasterCard®, Discover®,
American Express®, Diners Club®
and JCB®.
®
©Disney - DTD 1/15
©Disney
Download the My Disney Experience
mobile app for FREE today!
Download the My Disney Experience app from
an app store or by scanning this code to access
Downtown Disney Area information (details
inside). Or visit MyDisneyExperience.com on
your mobile browser.
Show the world your Disney Side
#DISNEYSIDE
Dining Reservations
You can also visit MyDisneyExperience.com
on your mobile browser.
It’s easy to reserve a meal at
Walt Disney World® restaurants.
Availability subject to device limitations and features may vary by device or service provider. Message and data rates may apply. Coverage and app stores not available everywhere. If you’re under 18, get your parent’s permission first.
Valid Theme Park admission and online registration required. Disney FastPass+ attractions and entertainment experiences, the number of selections you can make and available arrival windows are limited.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google, Inc. ©Disney
Walkway to
Disney’s Saratoga
Springs Resort & Spa
Dine.
Bridge to
Disney’s Saratoga
Springs Resort & Spa
Quick-Service
Buses to
Disney Resort
hotels
Parking O, P, Q
Disney’s Saratoga
Springs Resort & Spa
72
Buses to
other Hotels
Marketplace
Dock
Get GPS-enabled maps when
you download the FREE
My Disney Experience
app today!
Village Lake
40
Pleasure Island
Dock
8
3
4
1
Valet Parking
10
2
5
6
7
Parking
L, M, N
West Side
Dock
9
Walkway to
Hotel Plaza
Boulevard
56
Complimentary Wi-Fi
Wi-Fi is available in
most areas.
Taxi Station
73
71
60
69
70
65 59
67
58
66
68
64 63
57
61
62
36
37 38
Pedestrian Walkway
Coming Early 2015
41
53
49
42
39
54
45
43
46 47
48
55
MyMagic+
service center
52
50
51
16 17
12 13
14 15
18
20 21
24
25
N
19 22 23 26 27 28 29 30
32
33
W
34
E
S
WEST GARAGE
LEGEND
Symbols on Map
Amenities
Restrooms
Companion Restrooms
Guest Relations
Lost and Found
ATMs Presented by Chase
Automated External Defibrillators
Stroller and Wheelchair Rentals
Smoking Locations
Service Animal Relief Areas
Additional Information
Disney Vacation Club®
Information Center
Disney Rewards® Visa® Card
Application Center
Disney PhotoPass™
Service Sales Center
Entertainment
MyMagic+ service center
4 La Nouba™ by Cirque du
Soleil®
Be mesmerized by
this extraordinary avante-garde
spectacle at 6:00pm and 9:00pm,
Tuesday–Saturday. Visit the box office
or call 407-939-7328.
6 DisneyQuest® Indoor
Interactive Theme Park
Discover five floors of fun including
virtual landscapes, 3-D encounters
and classic and new video games.
35
31
Symbols in List
Attraction/Show Considerations
Must transfer from wheelchair/ECV
Must transfer to standard wheelchair
Assistive Listening
Entertainment
Attractions
Shopping
Dining
Reservations recommended.
Call 407-WDW-DINE (939-3463).
Participates in the Disney
Dining plans.
B - Breakfast L - Lunch
D - Dinner
S - Snack
$ = $14.99 and less per adult
$$ = $15–$29.99 per adult
$$$ = $30–$59.99 per adult
See www.disneydiningpriceinfo.com
for pricing details.
Shop.
3 Cirque du Soleil® Boutique
Cirque du Soleil-themed keepsakes.
5 DisneyQuest® Emporium
DisneyQuest merchandise, themed apparel and more.
11 House of Blues® Company Store House of Blues merchandise, music-
themed apparel and authentic folk art.
12 Fit2Run, The Runner's Superstore
Premier footwear, apparel, GPS, performance
sunglasses and more.
13Curl® by Sammy Duvall High-end
surf shop with trendy surfwear, clothing
and accessories.
18 Pop Gallery Limited-edition sculptures and paintings, signed artwork and high-end
gift items.
20 Bongos Cuban Cafe™ Souvenir and Gift Shop Latin-inspired clothing, music and more.
22 Something Silver® Jewelry and more.
23 Sosa Family Cigars Hand-rolled cigars, imported cigars and domestic cigarettes.
31 STARBUCKS® at Downtown Disney West Side BLDS $
Special reserve coffees brewed to order, espresso, blended beverages, sandwiches and pastries.
39 Cookes of Dublin LD $
Fish and chips, Dublin style pies,
burgers and sandwiches.
58 EARL OF SANDWICH®
BLD $ Gourmet sandwiches,
salads, soup and desserts.
34 PLANET HOLLYWOOD®
LD $$ Burgers, chicken, fish,
cheesesteak sandwiches and pasta.
73 Wolfgang Puck® Express
BLD $ Omelets, wood-stone
pizzas, salads and sandwiches.
36 Paradiso 37, Taste of the Americas
LD $$ North, Central and South American favorites, steaks, seafood and tequila bar.
37 Raglan Road™ Irish Pub and
Restaurant
LD $$
Shepherds pie, lamb, seafood, pork and stew. Live music.
40 Portobello Country Italian
Trattoria
LD $$
House-cured meats, pasta, fish
and cheeses.
41 Fulton’s Crab House
L $$ D $$$ Seafood, crab, lobster
and steak.
42T-REX™
LD $$ Burgers, steak, ribs, chicken and sandwiches.
68 Rainforest Cafe®
LD $$
Burgers, seafood, steak, chicken
and salads.
Table-Service
47 STARBUCKS® at Downtown Disney Marketplace S $
Coffee, espresso, blended beverages, sandwiches and pastries.
53Ghirardelli® Ice Cream &
Chocolate Shop S $
Premium chocolate and ice cream.
54 Marketplace Snacks S $
Popcorn, hot dogs and ice cream.
8 Crossroads at House of Blues® LD $$ Seafood, flatbreads, burgers and sandwiches.
15 Splitsville Luxury Lanes™
LD $$ Sushi, burgers, sandwiches,
pizza and steak, plus unique signature
bowl drinks. Live music.
17 Wolfgang Puck® Grand Cafe
L $$ D $$$ California cuisine, sushi and pizza.
24 Bongos Cuban Café™
LD $$ Seafood, chicken, grilled steak,
rice and plantains.
9 House of Blues® Music Hall
See live concerts with worldfamous musicians and the best new
acts. Visit the box office or call
407-934-BLUE (2583).
33AMC® Downtown Disney® 24
Dine-In Theatres
Catch
current box office flicks at this state
of-the-art cinema with Fork &
Screen® dining.
Play.
44
11
1Häagen-Dazs®
S$
Ice cream, shakes and sundaes.
2 Wetzel's Pretzels
S$
Hand-rolled pretzels and hot dogs.
7FoodQuest
LDS $
Burgers, pizza, salads and desserts. Admission to DisneyQuest® Indoor
Interactive Theme Park required.
10 The Smokehouse
LD $
BBQ ribs, chicken, brisket and pork
sandwiches, smoked turkey legs and
hot dogs.
16 The Express at Wolfgang
Puck® Grand Cafe LD $
Pizza, salads and sandwiches.
21 Bongos Cuban Cafe™ Express
LD $ Quick-Service Cuban cuisine.
25 Food Trucks at Exposition Park
LDS $ Indulge in favorite fare from Disney Parks around the world.
(Offerings and schedules may vary daily.)
14 Splitsville Luxury Lanes™ Enjoy an upscale new spin on a
classic American pastime at this modern take on a bowling alley.
19 AMC® Downtown Disney® 24
Catch current box office flicks at
this state-of-the-art cinema.
65 Marketplace Carousel
Ride this handcrafted carousel with 19 horses and two carriages.
35 Characters In Flight Operated by Aerophile
Soar up to 400 feet in a tethered balloon for a 360-degree view of the Walt Disney World® Resort.
62 Marketplace Train Express
Let little tikes have a blast on this choo choo train.
49 Waterside Stage Enjoy live
performances throughout the day.
Some offerings require a fee. See Times Guide for additional information.
Taxi Station
26Hoypoloi® Gallery Contemporary glass
artwork, wood boxes, sculptures and
inspirational items.
27 Sunglass Icon® Sunglasses and
sunglass accessories.
28 Disney’s Candy Cauldron A variety of
scrumptious sweets made in a show kitchen.
29 United World Soccer Team jerseys, sports gear, cleats and accessories.
30 D Street Cutting-edge apparel, pop culture novelties, and Vinylmation Figures.
32 Orlando Harley-Davidson®
Harley T-shirts, gifts and collectibles.
38 Shop for Ireland Authentic Irish
collectibles, clothing and more.
43Dino-Store Dinosaur-themed educational displays and merchandise.
44Build-A-Dino® by Build-A-Bear
Workshop® Create, clothe and
accessorize your very own one-of-a
kind dino!
45 The LEGO® Store
Every LEGO® toy imaginable!
46 Bibbidi Bobbidi Boutique
Transform into a Disney Princess or a Valiant Knight. Ages 3-12. Call 407-939-7895 to make an appointment.
48 World of Disney® The world’s largest Disney Character store with apparel,
collectibles, pins and more!
50Basin Natural bath and facial products.
51 Arribas Brothers Crystal, collectibles, jewelry, engravings and artist
demonstrations.
52Ghirardelli® Ice Cream &
Chocolate Shop A variety of chocolate creations to take home and savor.
55 Marketplace Co-Op A testing space for new Disney retail concepts featuring six unique boutiques:
Beautifully Disney Makeup, fragrance and beauty accessories.
Cherry Tree Lane Accessories
including scarves, shoes, bags and jewelry.
D-Tech on Demand Personalize and
customize accessories for your devices.
The Trophy Room Vintage-inspired lifestyle sports apparel and collectibles.
Disney Centerpiece Home products
with a splash of Disney.
Zoey and Pickles Trends and glamour
for the up and coming fashionista.
56Tren-D Disney couture handbags, Disney fashions and Disney accessories.
57 Once Upon a Toy The largest
assortment of toys and games at the
Walt Disney World Resort.
59 Mickey’s Pantry Spices, teas and
an assortment of Disney home and
kitchen products.
60 The Spice & Tea Exchange®
High-quality spices, herbs, teas and
accessories.
61 Disney’s Pin Traders The largest pin trading location at the Walt Disney World Resort.
63 Marketplace Fun Finds An assortment of Disney Character merchandise.
™
64LittleMissMatched Fun and colorful socks, accessories, apparel and more.
66 Goofy’s Candy Co. Candy, cookies, cupcakes and slushes.
67 Rainforest Cafe® Retail Village Jungle-themed clothing and collectibles.
69 Disney’s Days of Christmas
Christmas ornaments, figurines, stockings and personalized gifts. 365 days a year!
70 The Art of Disney Disney paintings, prints, sketches and figurines.
71 Disney’s Wonderful World of Memories Personalized embroidery on Ear Hats; photo albums, frames and more.
72 Disney Design-a-Tee Presented by Hanes® Design, customize and personalize your own T-shirt.