Presentation Slides

Welcome
KATHY SCHWAB, DSA ACTION TEAM CHAIR
Compliance Coordinator, Mayo Clinic Transplant Center
LifeSource DSA
Questions or Requests
Use the Q & A panel displayed on your
screen
–Type your question in the very bottom
portion of the Q & A panel.
–Time permitting, questions will be
repeated and answered at the end of
the hour.
Action Team Meeting Agenda
August 25, 2011
1:00-2:00 PM
Opening/Welcome
Overview of DSA Action Team
Kathy Schwab
Connect to Purpose
Jill Halimi, LifeSource
Donor Family Advocate
DSA Data Review
Ann Gihl
Team Huddles
Kathy Geist
Oct 6th Donate Life Symposium
Creating a Culture of Donation
Leslie Becker
Offers and Requests
Olmsted Medical Center
Kathy Schwab
Tricia Schilling, LICSW
Wrap Up
Kathy Schwab
National Learning Congress
Continuing the Climb…
2011, The Time is NOW!
DSA Action Team and
Regional Strategy Meeting
March 14-16, 2011, Phoenix, AZ
DSA Action Team Leaders
Kathy Schwab, Chair, Compliance Coordinator, Mayo Clinic Transplant
Center
Leslie Becker, Co-chair, Director, Trauma and Critical Care, North
Memorial Medical Center
Barb Scheiber, Director of Patient Care Support, St. Cloud Hospital
Glenn Geditz, Transplant Coordinator, Avera McKennan
Kathy Geist, Director of Tissue Services and Hospital Services,
LifeSource
Susan Mau Larson, Director of Public Affairs/DD Team Leader,
LifeSource
Ann Gihl, Procurement Manager, LifeSource
Cary Wencil, Hospital Services Liaison, LifeSource
Naomi Bowman, Hospital Services Manager, LifeSource
DSA Action Team Intent
Create a robust and efficient group to be in
action for making changes that will result in
improvements in organ, tissue and eye
donation and transplantation.
Participation will:
• Enhance communication
• Streamline your access to process
improvements
• Create efficiency and effectiveness within your
donation/transplantation program
• Connect you to local/national initiatives and
experts
• Optimize outcomes
• Inspire a culture of donation
Goals
1. Eliminate missed donation opportunities
2. Implement and evaluate use of Catastrophic
Brain Injury Guidelines and Donor
Management Goals
3. Engage physician champions
4. Maximize tissue donation opportunities
5. Obtain access to electronic medical record
on-site and remotely
Goals cont.
6. Evaluate organ offer declines
7. Review long-term outcomes for Donation
after Cardiac Death and Expanded Criteria
Donors
8. Promote and honor donor designation
9. Encourage and support hospital staff
attendance at the October 6, 2011 Donate
Life Symposium
Connect to Purpose
Jill Halimi, Donor Family Advocate,
LifeSource
What does aftercare mean?
• The care and support a family receives while
in the hospital continues indefinitely.
• Currently we have more than 6,000 families in
our program.
• Each year approximately 600 new families are
added to our program.
Our role with families
• To act as an advocate for donor families
• To provide support to donor families in the
months and years following the donation
• To honor donors and donor families for the
Gift of Life
• To provide an opportunity for donor families
to share their experience with others – an
outlet for healing
Donor Family Events
LifeSource Donor Family Quilt
Donor Families & Recipients
“We had one very brave recipient write to us so far, and I
cannot express what that letter and card means to me. It
is so comforting to know the outcome for the kidney
recipient David was able to help. Hearing from him made
it more real, and makes us once again so proud of David.”
Donor Sister
Questions?
Jill Halimi
LifeSource Donor Family Advocate
651-603-7800
[email protected]
Data Measurements
Ann Gihl, Organ Procurement
Manager, LifeSource
2011 LifeSource DSA Activity
Dashboard
Measurement
Targets
Jan
Feb
Mar
Apr
May
Jun
Jul
YTD
# OrgansTransplanted (deceased local
donor)
500
36
15
49
40
57
55
51
303
# Organ Donors (all)
160
10
6
15
12
17
20
14
94
# Donors after Cardiac Death (DCD)
22
2
3
2
1
2
2
0
12
Conversion Rate
(All Organ Donors/Possible Organ Donors)
80%
100%
67%
68%
86%
85%
80%
61%
76%
Organs Transplanted Per Donor (overall)
3.4
3.60
2.50
3.27
3.33
3.35
2.75
3.64
3.22
Timely Vented Referral Rate (within 1 hr of
meeting triggers)
90%
68%
66%
70%
83%
84%
68%
75%
74%
# tissue donors
445
35
35
30
40
45
44
43
272
GROWTH PILLAR
# Donor Designation Increases in
LifeSource DSA
(prelim)
50,000
8,641
25,015
Qtrly 33,656
Green = Goal Met; Yellow = Nearing Goal; Red = Improvement Needed
Lives Saved!
LifeSource Organ Transplants by
Organ Type
Organs Transplanted
Jan-July
2011
#
%
2010
#
%
Heart
28
0.30
51
0.34
Lung
25
0.27
59
0.40
Liver
83
0.88
126
0.85
Pancreas
17
0.18
29
0.16
Islets (included in
pancreas count)
2
Kidney
Intestine
5
148
1.57
234
1.57
2
0.02
1
0.01
Systemized Huddles:
There is a Connection for “Getting to Yes”
Kathy Geist
Director of Tissue Services and Hospital Services
LifeSource
Voice of the Customer
• Complete Respect for Families and
the Care Team
• Total Collaboration with Hospital
Partners
• Standardized, Consistent, Reliable
Process
Huddles Team
• Comprised of Organ Procurement
and Hospital Services
• Defined Huddle
• Identified Critical Huddles in
Authorization Process
Critical Huddles
1. Donation Assessment Huddle
• Referral Response
2. Family Support Huddle
• Pending Family Discussion
3. Family Outcome Huddle
• Post Family Discussion
Huddle Template
Monitored Execution
THE RESULTS
Hospital Partner Satisfaction
Responses that Strongly
Agree
Pre vs. Post Huddles Hardwiring
Organ Donation
Authorization Rates
Conclusion
• There is a positive relationship between
conducting the critical Huddles and receiving
authorization for donation.
• There is a positive effect on hospital partner
satisfaction and conducting huddles.
• There is increased internal efficiencies for
donation handoffs.
“Interaction with staff/family - clear next steps
during the case - great communication”
AOPO First Place Abstract
THANK YOU
Kathy Geist
[email protected]
651-603-7832
2011 Donate Life Symposium
creating a culture of donation
Leslie Becker, DSA Action Team Co-chair
Director, Trauma and Critical Care
North Memorial Medical Center
2009 Donate Life Symposium
Register Now!
www.MyDonationResource.org
OLMSTED MEDICAL CENTER
QAPI Plan for Organ, Tissue and Eye
Donation
Olmsted Medical Center
TRICIA SCHILLING
[email protected]
507.529.6744
Requests or Questions
Thank You
DSA Action Team Site
www.MyDonationResource.org
Thank You
See you at the Donate Life Symposium on Oct 6th
Hilton Mall of America Hotel