Sustainability Report
Transcription
Sustainability Report
Sustainability Report 2006 Presentation AES Eletropaulo relates, in the next pages, Edifício Brasiliana the activities and events that marked the Rua Lourenço Marques 158 Company’s operations during the course of 04547 100 São Paulo SP 2006, a year of major accomplishments. In this Annual Sustainability Report, we sought to www.eletropaulo.com.br gather the main information about our work, which was translated into economic, financial, social and environmental results. Enjoy your reading! Sustainability Report 2006 Presentation AES Eletropaulo relates, in the next pages, Edifício Brasiliana the activities and events that marked the Rua Lourenço Marques 158 Company’s operations during the course of 04547 100 São Paulo SP 2006, a year of major accomplishments. In this Annual Sustainability Report, we sought to www.eletropaulo.com.br gather the main information about our work, which was translated into economic, financial, social and environmental results. Enjoy your reading! 94 2003 19,114 98 2004 22,351 98 2005 21,753 1,490 1,606 1,677 1,896 1,936 2.1 16.0 10.0 12.0 22.0 12.4 -10.4 p.p. 8,354 8,297 7,394 6,432 5,781 2006 2005 2004 2003 2002 1,936.0 1,896.0 1,677.0 1,606.0 1,490.0 2.1 1.5 2006 114 2002 15,812 18,466 -18.8 2005 5.52 21,753 6.8 Private Social Investments – R$ thousand 2005 6.4 2004 6.9 Responsibility VP Global RI Working Team Sustainability Consultancy Contents Ana Cristina da TheMediaGroup Conceição Mariana Paes Manso Alves BSD Brasil Corporate Image Luiz Vaz Carlos Rafael Tanjioni Daniel Di Prinzio Graphic Design Social Responsibility TheMediaGroup [email protected] Photography Investor Relations AES Collection Clarice Silva Assis Maria Carolina Daniel Rosa F. Gonçalves Patrícia Zucarelli [email protected] Environment Demóstenes Barbosa 22,351 8.7 2003 -13.5 Number of Customers – million 19,114 7.87 text and translation Miranda Neto José Luiz Simionato 2002 9.1 Maria Angela Jabur Communication & Social da Silva Gianpaola Ciniglio Raphael 15,812 8.9 2006 8.2 Coordination of content, [email protected] 5.5 11.1 Editorial Cordination Sergio Akira Maryama Economic Productivity R$ thousand/employee 2006 0.13 3,096 2004 32,668 4,410 7,408 1,167 2004 697 697 2004 Net Debt/Adjusted Ebitda 2005 2.06 3,046 2003 32,774 4,006 8,181 1,262 2003 864 864 2003 2006 2003 103 5.1 2006 Chg% 06/05 18,466 -15.1 2002 * Adjusted Ebitda = Ebitda + Liability Expenses on FCESP + RTE + Extraordinary Items +2.5 +16.5 8.92 4,560 9.0 2006 Chg% 06/05 31,656 0.1 4,316 -1.4 7,335 1.5 1,267 4.7 2006 Chg% 06/05 17 -98.9 1,890 57.6 2006 Chg% 06/05 5.0% 5.3 -20.82 1,088 2002 32,451 3,881 8,362 1,292 2002 218 218 2002 +38.9 -3.72 4,184 2005 31,634 4,377 7,227 1,210 2005 1,592 1,199 2005 63.0% 2005 +35.1 16.0% 3.0 +1.6 Credits 2.0% 2004 +180.0 14.0% 5.1 -66.7 11,351 1.8 8,354 0.7 6,904 -7.6 1,450 75.8 1,763 57.1 2,491 16.7 -369 15.7 373 NA 2006 Chg% 06/05 21.1 7.6 p.p. 29.8 4.1 p.p. 4.5 NA 2006 Chg% 06/05 12,451 0.6 2,196 12.3 4,830 -4.8 1.6 4.4 p.p. 3,658 -19.8 1.7 -26.1 1.5 -28.6 378 -6.4 2006 Chg% 06/05 2004 11,154 8,297 7,471 825 1,122 2,134 -319 -156 2005 13.5 25.7 NA 2005 12,372 1,955 5,075 6.0 4,562 2.3 2.1 404 2005 2005 3.3 9,981 7,394 6,346 1,048 1,317 1,718 -594 -28 2004 17.8 23.2 NA 2004 12,821 2,198 5,284 17.0 5,091 2.3 3.0 330 2004 2006 Chg% 06/05 2003 8,649 6,432 5,637 795 1,060 1,472 24 86 2003 16.5 22.9 1.34 2003 12,724 2,193 5,278 38.0 4,829 2.2 3.3 218 2003 Financial institutions 5.1 7,636 5,781 5,184 598 849 1,436 -1,394 -871 2002 14.7 24.8 NA 2002 12,952 2,106 5,902 47.0 5,610 2.7 3.9 180 2002 and other adjustments 2003 2005 Shareholders 3.9 2004 Accounting of losses 2002 2003 Payroll 5.0 2002 Net Operating Revenue – R$ million Government 2002 Controlling Company Results (R$ million) Gross operating revenues Net operating revenues Operating expenses and charges Result from service rendered (ebit) Ebitda Adjusted Ebitda* Net financial income (expense) Net income/loss Margins (%) Ebitda margin Adjusted Ebitda margin* Net margin Financial Indicators (R$ million) Fixed assets Shareholders’ equity Gross debt Gross debt – foreign currency (%) Net debt Net debt/Equity (times) Net debt/Adjusted Ebitda (times) Investments in Fixed Assets* Stock Market Indicators Market price return at Bovespa – preferred shares (%) PN PNA PNB Earnings (Loss) per thousand shares (R$) Market Capitalization (R$ million) Operational Indicators Market (GWh) Number of employees Productivity (MWh/employee) No. consumers/No. employees Environmental Indicators Investments in operations (R$ thousand) External projects (R$ thousand) Quality Indicators Equivalent Duration of Interruption per Consumer Unit (DEC) (hours) Equivalent Frequency of Interruption per Consumer Unit (FEC) (hours) Average Time of Service (TMA) (minutes) Social Indicators Private social investments (R$ thousand) Economic productivity (R$ thousand/employee) % of women in management positions Added Value Distribution 2004 Sustainability Highlights 94 2003 19,114 98 2004 22,351 98 2005 21,753 1,490 1,606 1,677 1,896 1,936 2.1 16.0 10.0 12.0 22.0 12.4 -10.4 p.p. 8,354 8,297 7,394 6,432 5,781 2006 2005 2004 2003 2002 1,936.0 1,896.0 1,677.0 1,606.0 1,490.0 2.1 1.5 2006 114 2002 15,812 18,466 -18.8 2005 5.52 21,753 6.8 Private Social Investments – R$ thousand 2005 6.4 2004 6.9 Responsibility VP Global RI Working Team Sustainability Consultancy Contents Ana Cristina da TheMediaGroup Conceição Mariana Paes Manso Alves BSD Brasil Corporate Image Luiz Vaz Carlos Rafael Tanjioni Daniel Di Prinzio Graphic Design Social Responsibility TheMediaGroup [email protected] Photography Investor Relations AES Collection Clarice Silva Assis Maria Carolina Daniel Rosa F. Gonçalves Patrícia Zucarelli [email protected] Environment Demóstenes Barbosa 22,351 8.7 2003 -13.5 Number of Customers – million 19,114 7.87 text and translation Miranda Neto José Luiz Simionato 2002 9.1 Maria Angela Jabur Communication & Social da Silva Gianpaola Ciniglio Raphael 15,812 8.9 2006 8.2 Coordination of content, [email protected] 5.5 11.1 Editorial Cordination Sergio Akira Maryama Economic Productivity R$ thousand/employee 2006 0.13 3,096 2004 32,668 4,410 7,408 1,167 2004 697 697 2004 Net Debt/Adjusted Ebitda 2005 2.06 3,046 2003 32,774 4,006 8,181 1,262 2003 864 864 2003 2006 2003 103 5.1 2006 Chg% 06/05 18,466 -15.1 2002 * Adjusted Ebitda = Ebitda + Liability Expenses on FCESP + RTE + Extraordinary Items +2.5 +16.5 8.92 4,560 9.0 2006 Chg% 06/05 31,656 0.1 4,316 -1.4 7,335 1.5 1,267 4.7 2006 Chg% 06/05 17 -98.9 1,890 57.6 2006 Chg% 06/05 5.0% 5.3 -20.82 1,088 2002 32,451 3,881 8,362 1,292 2002 218 218 2002 +38.9 -3.72 4,184 2005 31,634 4,377 7,227 1,210 2005 1,592 1,199 2005 63.0% 2005 +35.1 16.0% 3.0 +1.6 Credits 2.0% 2004 +180.0 14.0% 5.1 -66.7 11,351 1.8 8,354 0.7 6,904 -7.6 1,450 75.8 1,763 57.1 2,491 16.7 -369 15.7 373 NA 2006 Chg% 06/05 21.1 7.6 p.p. 29.8 4.1 p.p. 4.5 NA 2006 Chg% 06/05 12,451 0.6 2,196 12.3 4,830 -4.8 1.6 4.4 p.p. 3,658 -19.8 1.7 -26.1 1.5 -28.6 378 -6.4 2006 Chg% 06/05 2004 11,154 8,297 7,471 825 1,122 2,134 -319 -156 2005 13.5 25.7 NA 2005 12,372 1,955 5,075 6.0 4,562 2.3 2.1 404 2005 2005 3.3 9,981 7,394 6,346 1,048 1,317 1,718 -594 -28 2004 17.8 23.2 NA 2004 12,821 2,198 5,284 17.0 5,091 2.3 3.0 330 2004 2006 Chg% 06/05 2003 8,649 6,432 5,637 795 1,060 1,472 24 86 2003 16.5 22.9 1.34 2003 12,724 2,193 5,278 38.0 4,829 2.2 3.3 218 2003 Financial institutions 5.1 7,636 5,781 5,184 598 849 1,436 -1,394 -871 2002 14.7 24.8 NA 2002 12,952 2,106 5,902 47.0 5,610 2.7 3.9 180 2002 and other adjustments 2003 2005 Shareholders 3.9 2004 Accounting of losses 2002 2003 Payroll 5.0 2002 Net Operating Revenue – R$ million Government 2002 Controlling Company Results (R$ million) Gross operating revenues Net operating revenues Operating expenses and charges Result from service rendered (ebit) Ebitda Adjusted Ebitda* Net financial income (expense) Net income/loss Margins (%) Ebitda margin Adjusted Ebitda margin* Net margin Financial Indicators (R$ million) Fixed assets Shareholders’ equity Gross debt Gross debt – foreign currency (%) Net debt Net debt/Equity (times) Net debt/Adjusted Ebitda (times) Investments in Fixed Assets* Stock Market Indicators Market price return at Bovespa – preferred shares (%) PN PNA PNB Earnings (Loss) per thousand shares (R$) Market Capitalization (R$ million) Operational Indicators Market (GWh) Number of employees Productivity (MWh/employee) No. consumers/No. employees Environmental Indicators Investments in operations (R$ thousand) External projects (R$ thousand) Quality Indicators Equivalent Duration of Interruption per Consumer Unit (DEC) (hours) Equivalent Frequency of Interruption per Consumer Unit (FEC) (hours) Average Time of Service (TMA) (minutes) Social Indicators Private social investments (R$ thousand) Economic productivity (R$ thousand/employee) % of women in management positions Added Value Distribution 2004 Sustainability Highlights 2006 Sustainability Report Profile 2 Methodology 4 Message from the CEO 8 Corporate Governance 11 Sector Environment 15 Operating Activities 18 Capital Expenditures 23 Health and Safety 31 Business Management 34 Environmental Management 45 Social Management 54 Risk Management 65 Investment in Intangible Assets 68 Economic and Financial Performance 70 Our Shares as an Investment 77 Strategies and Outlook 83 Sustainability Indicators 85 Added Value Statement 87 GRI Index 88 Corporate Information 93 Financial Statements appendix Perfil Profile AES Eletropaulo supplies electric power population – who live in its concession area. to 24 municipalities in the metropolitan region These people consume 35% of all the energy of São Paulo, including the state capital, one produced in São Paulo State, a consumption of the major economic and financial centers in density of 8,436.4 MWh/km2. the country. The largest electricity distributor in 2.8 South America in terms of sales, the Company has a concession area that covers 4,526 km2, is densely To meet this demand, AES Eletropaulo populated and concentrates the greatest portion maintains a structure containing 148 substations of the Brazilian GDP per capita. and a network of overhead and underground 2.1 2.2 2.7 cables of more than 42,269 kilometers long. In 2006, this infrastructure made it possible Every day its 4,316 employees work to distribute the electric power essential to business development 5.5 million registered clients and brought a and the operation of services like health care, cultural gross operating revenue of R$11.4 billion and activities, education, public security and leisure. In a net revenue of R$8.4 billion. other words, AES Eletropaulo provides better quality of life to about 16 million people – 9% of the Brazilian for the Company to supply 38,183 GWh to 2.8 AES Eletropaulo’s history goes back to the VALUES incorporation of the Canadian company The São Paulo Tramway, Light and Power Co. Ltd. on April 7, 1899. By Executive Order of President Campos Safety AES group will always prioritize safety – for Salles, it received a permit to operate in the its employees, outsourced personnel and the country on July 17 of the same year. Since then, members of the communities served. the history of the Company has been following the development of the city of São Paulo. The Brazilian government took over the Company Integrity AES people are honest, trustworthy and through Eletrobrás in 1979. Two years later, reliable. Integrity is at the core of all they do, how the São Paulo State Government bought out the they conduct their activities, perform their duties, company, which was renamed Eletropaulo. and interact with one another and all of their The Company was bought by Lightgás, a stakeholders. consortium composed of AES Corporation, Companhia Siderúrgica Nacional (CSN), Eletricité de France (EDF) and Reliant Energy, Commitment AES group is committed to its stakeholders at a privatization auction in 1998. North (customers, employees, communities, American AES Corporation, one of the largest shareholders, suppliers and partners) and wants power suppliers worldwide with operations in 26 its businesses to make a positive contribution to countries, has been the controlling shareholder of society. AES Eletropaulo since 2001. With shares listed on the São Paulo Stock Exchange and Level 1 ADRs traded internationally, AES Eletropaulo has been Excellence AES group strive to be the best in all it does. listed, since 2004, under Level 2 of Bovespa’s The group performs at world-class levels and Corporate Governance Standards. provides reliable, high-quality services to its 2.8 2.5 customers. Self-fulfillment VISION To be acknowledged as the leading brand in the industry. AES group wants its employees to enjoy what they do and appreciate the sense of fulfillment they get from being part of a successful team that makes a difference. People work because they feel MISSION fulfilled, useful and motivated. To meet society’s needs by providing energy services and solutions in a safe and sociallyresponsible manner. 4.8 Methodology AES Eletropaulo’s 2006 Annual Report brings an innovation as a result of the decision not stringently divided into different fields, to concentrate and put together economic, such as operations, administrative, economic- environmental and social information in a financial, social or environmental management, Sustainability Report. since the routines in these areas are overlap in This initiative is based on the belief that corporate activity. Commercial activities, for the sustainability and survivability of the core instance, include relationship with customers. business – providing a utility – rests on three Business Management, in turn, is based on pillars: social development, the preservation of the the improvement of the company atmosphere, environment and sound economic and financial just as operating activities always depend on practices, factors that should be incorporated into environmental factors, as well as the interaction the Company’s daily routine. with the community and with local authorities. In line with this principle, AES Eletropaulo has This integration and interdependence show AES been regularly investing in the pursuit of operating Eletropaulo’s commitment to operating in a excellence, with a view to distributing electricity socially and environmentally responsible manner. in a safe and socially responsible manner. Consequently, this document includes information related to the Company’s management practices, as well as the economic, financial, social and operating data integrated with the Company’s performance in the Social Responsibility and Environmental areas. The issues addressed in this Report are 3.1 “The vision of sustainability of AES Eletropaulo and of the other companies of AES group rests on an economic pillar, a social pillar and an environmental pillar, the three of which act and interact with one another. Viewed through this prism, the Company activities are based on sound economic and financial practices, with a view to contributing to the social development of the areas in which it operates as well as preserving the environment, maintaining and restoring the natural resources tapped in its activities. The Company believes that the balance between these factors will ensure the sustainability and the continuity of its core business, which is providing a utility service, namely power generati0n, to society in a responsible manner.” AES companies in Brazil work towards joint initiative of the United Nations Environment continuously improving the reports of their social Program (Unep) and of the non-governmental and environment-oriented actions and practices, a organization Ceres (Coalition for Environmentally firm commitment to sustainable development that Responsible Economies) to raise the standards is reinforced by the fact that the group basically of sustainability reports to a level equivalent deals with renewable energy. to that of financial reports. With this in mind, In line with this vision, two years ago a investors, market analysts and the organized decision was taken to progressively adhere to civil society are expected to start considering not the guidelines laid down by the Global Reporting only economic and financial information but also Initiative (GRI), an organization that proposes social and environmental data in their corporate the only model for sustainability reports that is performance assessments. accepted worldwide. GRI was created in 1997 as a 3.11 Sustainability is the key point of this Annual Report, which is geared to the following stakeholders of AES Eletropaulo: Main focus investors, financial institutions, electric energy regulatory agencies, Third Sector organizations and government bodies in Brazil; Other stakeholders employees, customers, community, suppliers, press and universities. The main focus was determined based on the major demand from these stakeholders for information on the Company. 3.6 4.14 The guidelines for the preparation of GRI reports also seek to integrate a range of initiatives in line with sustainable development, such as codes of conduct, the Global Pact, performance standards (SA 8000), governance standards (OECD – Organization for Economic Co-operation and Development), management systems (ISO) among others. Adherence to the international model is a voluntary act. Furthermore, it is essential that adherence to these practices follow a stage of planning, structuring and commitment of the Corporation as a whole. The level of awareness brought about by these practices will be demonstrated throughout this report. The aim of the Company in following GRI guidelines is to publish a Report that provides accurate sustainability information that can be compared and used in practice. The application level of this Report is C (self-declared). In order to start a process of ongoing improvement, the BSD/ Report RELATA© tool was used in 2006 to assess the social and environmental information. 3.5 1. Regularization of electric connections in Heliópolis 2. Preventive maintenance is essential for the good operation of the distribution network 3. Control panel of AES Eletropaulo’s Operations Center 1.1. 2. 3. Eduardo José Bernini Chief Executive Officer Message from the CEO The restructuring process of AES companies in Brazil started in September 2003 and reached not result in such positive indicators without maturity in 2006. This is seen in the results of the restructuring effort the Company has AES Eletropaulo, AES Sul, AES Tietê and been engaged in since 2003, with the ultimate AES Uruguaiana, whose overall net income goal to consolidate the credibility of the AES amounted to over R$1 billion last year. group in Brazil through better results for all its The good corporate performance in 2006 can be mainly attributed to measures such as stakeholders. The strategy involved administrative the shareholding restructuring, debt reduction restructuring (redistribution of the decision- and the extension of debt maturity, coupled with making power, creation of business areas and the strict cost control and continuous efforts teamwork incentive), a financial restructuring and to increase revenues. The external situation, enhanced operations and services. with more stable rules for the electricity sector (consolidated in the new model) and the upsurge in power consumption, also contributed to the positive results. Nevertheless, these factors alone would A continuous effort to revive and consolidate A clear example of this synergy is the corporate image, both to internal and external investment on Research and Development focused stakeholders, is just as noteworthy. Also considered on environmental responsibility and work safety. a strategic priority, it was based on specific action Moreover, projects that encourage the sensible and the incorporation, by all 5,500 employees of and safe use of energy, which results in economy AES group in Brazil, of values (ethics, transparency and greater competitiveness for customers, as and proactivity) and practices geared to social and well as the preservation of the environment, are economic development and the sustainable use of developed in the Energy Efficiency Program. natural resources. Another example is AES Eletropaulo’s Program The most important factor for this result for the Regularization of Electricity Connections, – and the greatest highlight of last year for AES through which the company added over 80,000 companies in Brazil as a whole – was people’s families to its customer base in 2006, as a result ability to develop themselves. The underlying of a set of actions like the donation of standard reason for professional and personnel development cables and meter boxes, guidance as to the safe programs was the awareness that each individual’s and economical use of energy and the opening behavior determines corporate success or failure of reading rooms in needy communities. The much more than machines and equipment. regularization effort was much more than a loss Consequently, the companies emphasize the reduction program of an electricity distributor. Leadership Development Program (to improve It was actually a citizenship program, so much so staff management and team motivation), the that it gained USAID support for the Paraisópolis BBS Program (which promotes safe behavior as project, in Southern São Paulo city. a way to prevent accidents), besides a continual improvement in working conditions. The commitment of the AES companies The Companies also help society when they manage costs better. In this sense, there are management tools such as the AES Performance in Brazil to sustainability was, therefore, a Excellence quality program; work management, requirement of the restructuring program. The which increases productivity and improves safety for advances observed over these three years are employees; and asset management, which optimizes further evidence that the introduction of practices investments to obtain better technical and operating and values geared to social and environmental indicators. All these gains will contribute to a responsibility – both concepts in their broadest reduction in tariffs in the case of distributors. sense here – are compatible with a strategy designed to achieve consistent economic and financial results. As a matter of fact, they are tactic elements of this strategy. It is, therefore, timely to include all three pillars The introduction of these practices and concepts of this concept in the 2006 Sustainability Report: is not a one-time project, but a permanent process economic and financial performance, social that should pervade the routines of all AES responsibility and environmental responsibility. companies more and more until it becomes part Consistently with corporate strategy, actions are of corporate culture. According to the corporate not described in isolation, but contextualized in strategy outlined for 2007 and 2008, these routines the Companies’ activities. Moreover, the results will remain geared to society, the environment, of these actions are not only mentioned, but also technical and operating excellence, technological shown in indicators (GRI - Global Reporting development and the improvement of our services, Initiative), which are used as parameters to assess without losing the focus on cost control and how much and in what direction we have advanced revenue increase. If all these tools are used in a and how far we still have to go. coordinated manner, they will certainly enable us to achieve consistent results for all our stakeholders. 1.1 Social and environmental responsibility are tactic elements of a strategy designed to achieve consistent economic and financial results. 10 Corporate Governance A relationship based on transparency with This new format makes the Company a process- shareholders, creditors, employees, suppliers, oriented organization, and enables management to customers and the community is a principle make better decisions more swiftly. cherished by the management and controlling shareholders of AES Eletropaulo, who believe that differentiated practices are essential to efficient Code of Ethics AES Eletropaulo’s relationship with its and strategic business management. Therefore, different stakeholders, as well as the principles that AES Eletropaulo has been listed under Level 2 underline and guide the Company’s work model, is of Bovespa’s Corporate Governance Standards, based on its Code of Ethics and Business Conduct, a segment of the list that includes companies available on the Company’s Intranet. that voluntarily commit themselves to adopting 4.6 4.9 superior governance standards. ISE – Corporate Reorganization of business areas AES Eletropaulo introduced a new Sustainability Index The use of distinct practices and our respect for shareholders, creditors, employees, suppliers, organizational structure in the second semester customers and the community was once more of 2006, with a view to better adjusting its acknowledged in 2006. AES Eletropaulo’s management model to the focus on long-term shares remained on Bovespa’s Corporate sustainable growth. All AES companies in Brazil Sustainability Index (ISE) after a portfolio were restructured and adopted a model that review in December 2006. provides greater autonomy and integration. 11 ISE is meant to be a model of socially Moreover, Compliance and Internal Audit responsible investment and good practices in the areas have significantly contributed to the review Brazilian business class, such as transparency, of contracts with third parties. A special task ethics, social participation and respect for the force was headed by Internal Audit and a hired environment. The new portfolio will be in effect consultant to accurately assess AES Eletropaulo’s until November 30, 2007, and it is made up of 43 deposits in court and compare them to the stocks of 34 companies from 14 industries. Portfolio provisions made so as to ensure data consistency. components were chosen after a survey about the This initiative was used as a tool for the performance of publicly-held companies, according development of new procedures to prevent errors to criteria of economic efficiency, environmental and unexpected accounting adjustment. balance, social justice and corporate governance. Board of Directors Sarbanes-Oxley The Company’s top governing body is the AES Eletropaulo, as an important subsidiary Board of Directors. Its duties include all strategic of AES Corporation – an American publicly-held planning and the development of solutions for company with stock listed on the New York Stock relevant problems. Exchange – has had a Controls Environment system The Board is currently made up of eleven prepared to supply information required by Sarbanes- effective members, four substitute members, two Oxley Law to its parent company since 2004. independent directors and a representative of the employees. The Bylaws allow for a group of 4.12 up to eleven members, besides two independent Administration of members and a representative of the employees. Legal Affairs 4.1 To improve control over the process of procurement, budgeting and accounting activities and to better report department results that are lined-up to internal customers, the Legal Affairs VP has taken over the task to administrate the Company’s Legal Affairs. 1. Brasiliana Building, AES Eletropaulo’s corporate headquarters 12 4.2 4.3 Statutory Audit Committee A non-permanent Statutory Audit Committee Investor Relations The importance and commitment with consisting of five effective members and two transparency at AES Eletropaulo are the reason alternates was established in April 2005 at why the Company places a great emphasis on the request of shareholders. The controlling the constant improvement of its relationship shareholder is represented by three members. with securities market players. As a result, the Preferred and minority shareholders can appoint Company can disseminate accurate information one member each group. more quickly. To meet the demands of different 4.1 4.2 4.3 4.4 market segments, the members of the Investor Relations area has organized and delivered Board of Executive Officers Operations are headed by the Board of presentations and conference calls. The results of FY 2005 and the quarterly results Executive Officers, whose mission is to carry out of 2006 were shown in four conference calls. strategic decisions of the Board of Directors and The Company has also participated in four events to manage the business directly. It consists of in Brazil and abroad that brought more exposure the Chief Executive Officer, the Chief Operation to the local and international investor community. Officer and six Vice-Presidents/Officers. In addition, Investor Relations professionals 4.1 also saw investors and analysts in 195 individual meetings and answered questions from the investor Audit and Ethics Committee It is a permanent consulting and decision- community in countless e-mails and phone calls on a daily basis. To fulfill shareholders’ needs, making body created in April 2005. It consists the investor section on the AES Eletropaulo’s of eight members from the Company’s Board of website includes all the relevant information and Executive Officers, with a joint two-year term. It announcements, balance sheets, annual reports and also has the managers of the Internal Audit and other data interesting to this group. corporate ethics and conduct/compliance areas, who take turns as Committee Chair. The duty of this body is to assist the Board of One of the major achievements of the Investor Relations area in 2006 was its contribution to the success of the secondary offer of Executive Officers by analyzing, discussing, offering AES Eletropaulo shares. The amount of 15.8 guidance and suggestions. Its exists to ensure billion Class B preferred shares (PNB) controlled the introduction of Internal Audit plans and the by AES Transgás Empreendimentos S.A. was fulfillment of the corporate compliance program, offered to the market on September 25, 2006. including AES Eletropaulo’s Code of Ethics and Conduct. 4.1 13 With the full exercise of the over-allotment AES Eletropaulo enhanced its audit procedures option (greenshoe), R$1.3 billion was raised and in 2006 because of its commitment to transparency used in its entirety to pay off Brasiliana Energia of information. Internal Audit, along with the S.A.’s debentures with BNDES in advance. corporate accounting services of Deloitte Touche The Investor Relations team organized and Tohmatsu Auditores Independentes, successfully participated in a roadshow with the leading introduced independent audit procedures designed coordinator of the offer that included 158 visits to to assess the accuracy and reliability of financial national and foreign investors. Of these investors, information about business in Brazil. In addition 36 (67%) in Brazil, 48 (23%) in Europe, and 74 to the fact that audit is carried out on a quarterly (62%) in the US accepted the offer. basis, Internal Audit helped Deloitte perform AES’s It was due to actions like these that AES Eletropaulo was a runner-up in the Aberje External Audit tests. 2.3 Investor Relations Award, with the case study “The Challenge of Transparency in a Sector Full of Peculiarities.” Shareholding Structure One of AES Eletropaulo’s controlling shareholders is AES Corporation, an American Audit Ernst & Young Independent Auditors has publicly-held company with stock listed on the New York Stock Exchange and one of the largest power been in charge of external AES Eletropaulo audit suppliers worldwide with operations in 26 countries since 2004, in compliance with the five-year – holding a 50.01% stake in the Company’s voting rotation requirement. Complementary services capital through AES Elpa and Companhia Brasiliana or consulting were not hired from that company de Energia). The other controlling shareholder is in 2006. Therefore, its services focused solely on BNDES, the Brazilian Bank for Economic and Social accounting audit so as to avoid any possibility of Development (49.99% common shares.) interest conflicts. 4.10 3.13 In 2006, the Company underwent corporate restructuring, which is seen in greater detail in the section Our Shares as an Investment. 14 Sector Environment Economic Situation in 2006 Electricity consumption is highly reliable on In 2006, the Brazilian economy showed several positive indicators, such as a low inflation rate, high trade balance surplus, a better public economic performance and varies with the level of debt structure, with the elimination of the net industrial activity, trading activity, employment foreign currency public debt, and a sharp increase rate and population income. Inflation rates, in real wages and salaries, retail sales and credit. interest rates and exchange rates also have Moreover, expected financial indicators are also an impact on corporate results since they are very positive. Brazil risk and long-term interest determining factors of tariff adjustments and the rates fell to a record low. payment of financial obligations. 2006 2005 13.19% 18.05% 2.14 2.34 Real appreciation over US dollar1 8.66% 11.82% IPCA 3.14% 5.69% 3.85% 1.20% Selic 1 FX rate (R$ x US$)1 2 IGP-M 2 1. 2. End of year Accumulated over the year 15 Basic interest rates have been falling steadily The current sector model was designed to since September 2005. Selic rate was 13.19% at ensure power supply and reasonable tariffs. It is the end of 2006 in comparison with 18.05% at outlined in Law No 10.848 of March, 2004, which the end of 2005. This drop was one of the main regulates the operation of generation, distribution, contributing factors to the sharp rise in domestic transmission and marketing companies. demand in 2006, which, according to the Brazilian The concession contracts, entered into at Institute of Geography and Statistics (IBGE), the time of privatizations, entail that concession followed the 3.7% rise in the GDP and rose by holders reconcile their basic activities – in 4.3% in 2006. the case of AES Eletropaulo, electric energy According to data from the Monthly distribution – with initiatives to further social Employment Survey of IBGE, the unemployment and economic development, such as the inclusion rate in Brazil remained virtually flat throughout of lower income people in their customer base. the year and changed from 9.8% in 2005 to 10.0% Additionally, concession holders are expected in 2006. However, real average income increased to contribute to environmental development by 4.5%. There has been an upward trend of wages since their basic raw material is a natural and salaries since January 2005, which resulted in resource. AES Eletropaulo has gone beyond legal greater purchasing power for the population. requirements in terms of both social responsibility Accumulated IGP-M (General Market Price Index) and IPCA (Broad Consumer Price Index) and environmental preservation as can be seen throughout this Report. were 3.85% and 3.14% respectively in 2006. Concerning exchange rates, the national currency rate to the US dollar kept its upward trend and rose by 8.66% in 2006. Tariffs An average adjustment of 11.45% was authorized by Aneel for AES Eletropaulo tariffs on July 4, 2006. Due to the drop in subsidies, The Electricity Sector and its high tension consumers (large commercial and Regulatory Environment industrial consumers) had higher percentage The Ministry of Mines and Energy (MME) sets the guidelines for the Brazilian electricity sector, which is regulated by Aneel, the Brazilian Agency of Electric Energy. Besides these bodies, the following institutional agents also play a key role: The Electric System National Operator (ONS), which coordinates and controls the operation of the Interconnected System; the Chamber of Commerce for Electric Energy (CCEE), which is responsible for the accounting and liquidation of short-term market transactions and, under assignment of Aneel, holds electricity auctions; and the Energy Research Enterprise (EPE), which conducts studies and surveys for sector planning. 16 adjustments than low tension consumers. See table: Consumer Class Index Low Tension -1.91% High Tension 8.26% A2 (88 to 138 kV) 4.57% A3a (34.5 kV) 6.20% A4 (2.3 to 25 kV) 9.08% Energy supply tariffs are adjusted annually according to a parametric formula described in No Fines AES Eletropaulo’s Regulatory Affairs area concession contracts. It includes pass-through has been striving to set rules for its internal of non-manageable costs (sector charges, cost processes and find room for improvement as of purchased electric energy for resale and far as regulatory milestones are concerned. transmission costs) and the adjustment of the This initiative shows the Company’s pioneering company’s manageable costs by IGP-M in the last attitude in creating an in-company Regulatory twelve months (operating expenses, remuneration Certification. Besides, AES Eletropaulo has of assets and depreciation). Factor-X is deducted adopted risk management procedures based from manageable costs so that the consumer will on Basel’s COSO method and assessed by a get energy distributors’ scale gains. Regulatory Risk Management Committee of AES A supplemental R$98 million was added to 2006’s adjustment corresponding to the second companies in Brazil. AES Eletropaulo has not gotten any fine for portion of the recovery of additional PIS and the third year in a row in 2006. The Company Cofins expenses from 2002 to 2005, as a result of negotiated the settlement of 229 lawsuits changes in the rates and bases of these taxes. resulting in legal fines and penalties between 1998 AES Eletropaulo’s tariff is reviewed every four and 2003, and was able to save R$89 million. years to reestablish power distribution concession Much of this result was due to the Company’s holders’ economical and financial balance in their greater proactivity towards regulatory bodies, in concession areas. keeping with its policy of a close and transparent In 2007, AES Eletropaulo will be one of the first Brazilian companies to go through a second relationship with all its stakeholders. As the largest electricity distributor in the Tariff Review and it has been preparing for the country, the Company constantly reinforces its event since May 2006. The Company has been presence in and contribution to the discussions revising and reinforcing the points that will be about sector-related issues. In 2006, it had active considered by Aneel, such as the assessment representatives in 19 organizations and trade methodologies for its asset base, for which it associations, which have over 200 professionals. will be compensated, and the operating costs EN28 4.13 S08 PR9 1.2 and expenses of the reference company, to be established by the regulatory agency. 17 OPERATING ACTIVITIES AES Eletropaulo’s business – electricity Commercial Activity distribution – is a public interest service and, therefore, a social responsibility in itself. The Company is aware of that and tries to segment Market Total energy consumption (captive and free its services since its concession area includes a consumers) in AES Eletropaulo’s concession number of different activities related to industry, area rose by 4.6% in 2006 as a result of the trading and services. economic recovery and the increase in the income Because of this diversity and the fact that this is the most populated area in the country, AES Eletropaulo is always concerned about and, consequently, the purchasing power of the population. This variation is greater that the national anticipating the needs of each of its consumer average, which increased by 3.8% according to groups. EPE. This result was possible because São Paulo 2.7 State, which has most of the economic activity, GDP and population in Brazil, responded more quickly to the economic recovery situation in the country throughout the year. 18 Sales segmentation AES Eletropaulo had more that 5.5 million registered customers by the end of 2006. This Residential Customers – with 5.0 million number includes the net growth of 171,000 new registered customers at the end of 2006 (92.23% clients, who joined the Company’s customer base of the Company’s total), electricity consumption mainly because of the social inclusion strategy, rose by 6.9% in this class. This performance was which has been regularizing illegal electricity positively influenced by the addition of 192,000 new connections in low income communities. customers, including those who came as a result of Another contributing factor to this rise was the effort to regularize electricity connections. The the change in the economic profile of some places gradual recovery of the economy, which resulted in in the State capital, such as previously industrial an increase in wages and salaries and in the domestic areas that were revived and became commercial demand, was also responsible for the rise in the areas. The Company supplied 31,656.1 GWh to consumption of this consumer class. the captive market in 2006 (excluding its own Commercial Customers – consumption consumption), an amount equivalent to that of the increased by 3.2% in comparison with 2005 in spite previous year (31,634.1 GWh). This performance of the migration of 13 consumers to the free market positively reflects the growth in residential and over the year. This result, in particular, reflects the commercial consumption, which, however, was sharp increase in real wages and salaries, credit and, mitigated by the migration of 46 consumers to consequently, retail sales. free market and the success of power consumption Industrial Customers – had a 12.9% drop in efficiency and rationalization programs. 2006, mainly due to the migration of 33 captive consumers to the free market. Consumption Comparison in GWh (excluding own consumption) 4.6% 2005 34.2% 36,499 38,183 Total Market Captive Market 4,865 6,527 2,598 2,465 Public Sector and Others 9,593 9,898 Commercial 7,580 6,606 -5.1% Free Consumers -12.9% 3.2% Industrial Residential 11,863 12,687 6.9% 31,634 31,656 0.1% 2006 19 Other Clients – includes rural consumers, Free Consumers – although they are not in public lighting, public authorities and electric the regular customer base, free consumers also traction. Consumption of this class fell by 5.1% in contribute to sales through the payment of the 2006. This was mainly due to the replacement of Tariff for the Use of the Distribution System old light bulbs for new ones, which use less electric (Tusd), responsible for the recovery of sector power, in public lighting, an action of Reluz energy charges, the distributor’s operating costs, taxes efficiency program. on revenues and own and third party capital remuneration. Revenues rose by 38.7% with Tusd in 2006, a consequence of the 34.2% rise in the consumption of free customers, totaling 185 at the end of 2006 in comparison with 139 in the Energy Consumption by Class – GWh previous year. Residential The retention rate of AES Eletropaulo’s potentially Commercial free consumers is 83%, the highest rate among Industrial all the large electricity distributors in the Free country. The Company renewed 21 contracts Others with potentially free consumers during the year and pursued its loyalty plan, based on activities like workshops, courses, the introduction of 2005 a newsletter, the sale of interruptible power, 7.1% 13.3% the negotiation of accounts with ICMS credits, 32.5% energy efficiency projects and benefit plans (Load Management and Preventive Maintenance). 2.7 20.8% 26.3% Energy Supply The power that AES Eletropaulo distributed to its customers in 2006 came from the following sources: 36.4% or 13,914 GWh from auctions held by 2006 the Chamber of Commerce for Electric Energy 6.5% 17.1% (CCEE), whose average tariff was R$63.87; 33.2% 32.2% or 12,293 GWh from Itaipu. Electricity from this source must be purchased in dollars, in an amount determined by Aneel, whose 17.3% average tariff was R$87.83; 25.9% 20 Energy Summary 2006 Supply (GWh) Billing (GWh) Itaipu 12,317 Residential 12,687 Bilat. Tietê 11,108 Commercial 9,898 Industrial 6,606 Energy Required Bilat. Uruguaiana 517 Bilat. Others 259 Proinfa 146 Own Consumption 33 13,914 Transmission Loss 900 Distribution Loss 5,211 Auction CCEE 37,801 -460 Public sector and Others 2,465 Obs.: The Itaipu Contract in the above chart differs from that in the balance sheet because the energy accounting amounts do not show Basic Grid losses recorded by the CCEE. 29.1% or 11,108 GWh from the bilateral As of March 15, 2004, with the advent of the electricity purchase contract with AES Tietê, New Electricity Sector Model, distributors were whose average tariff was R$133.29. able to purchase power only at CCEE-regulated This generator began to supply all its auctions to meet the rising demand. Nevertheless, assured energy to AES Eletropaulo in 2006; the bilateral contracts previously entered into will 2.0% or 776 GWh from other bilateral contracts remain in force to full maturity. entered into with co-generators of energy AES Eletropaulo participated in two new (biomass) and AES Uruguaiana, with maturity energy auctions and purchased 576,306 GWh dates between 2009 and 2013 and at an average of electricity, which will start to be supplied in tariff of R$116.66; 2009 and 2011 (15 and 30 year-contracts.) The 0.4% or 146 GWh through Proinfa (Incentive Company did not participate in the fifth existing Program for Alternative Sources of Electric energy auction, which offered contracts with initial Energy), whose power purchase volume supply in 2007, because it had already purchased is established by Aneel, according to the 100% of all the energy required for this year. distributor’s share of the captive consumer market, at an average tariff of R$284.70. 21 The volume of energy purchased is calculated As a result, all regulated quality indicators according to consumption forecasts for the met their targets in 2006. DEC (Equivalent next five years. Consequently, AES Eletropaulo Duration of Interruption per Consuming Unit) introduced a statistical model for risk analysis and FEC (Equivalent Frequency of Interruption and optimization, which determines the proper per Consuming Unit) indices of 7.87 hours and amount that should be purchased. The supply 5.52 times, respectively, were the lowest the strategy is based on purchase levels between 100% Company has ever achieved. The consolidation of and 103% of the forecast demand in order to avoid the automation of grids and operating centers was penalties, as required under the New Electricity crucial for this good performance. Sector Model. According to the new rules for In order to maintain service quality levels and the sector, electricity distributors are allowed to to tackle the problem of power failures caused by reduce purchases made at existing energy auctions summer showers, the Company runs a Summer as customers migrate to the free market. Operation every year, a task force to respond to emergencies during this season. A pioneer in this Quality Indicators sort of planning for peak hours, AES Eletropaulo As it holds the concession for electricity has a motorcycle fleet that travels ahead of distribution in the São Paulo metropolitan region, operating teams to ensure prompt service and to AES Eletropaulo seeks to offer the quality levels take the first measures in emergency cases. More expected by its customers and to contribute to equipment resources, such as transformers, cables social development and general well-being besides and other materials needed for quick emergency providing an essential utility to the population. repairs and backup for operating teams and call centers are provided. 7.87 5.52 11.81 8.61 2006 12.38 8.66 9.08 6.83 12.79 8.68 2005 12.57 8.95 8.94 6.41 11.09 8.68 13.62 9.42 2002 with blackout effect 8.99 7.51 2001 2000 1999 1998 22 9.92 2004 10.22 8.21 6.91 10.26 14.77 2003 10.29 11.44 9.2 15.4 19.43 10.90 15.75 18.21 10.19 16.01 DEC (hours) FEC (times) DEC Aneel Standard FEC Aneel Standard Capital Expenditures AES Eletropaulo invested R$377.7 million in Main investments made in 2006: 2006, including R$58.4 million in self-financed Three new substation were inaugurated (ETD projects (customer expenditure.) The ultimate Taipas, ETD Raposo and ETD Represinha), goal of these investments is operational excellence which added 160 MW to system capacity and so as to increase system reliability and capacity, whose conclusion cost R$3.8 million. improve quality levels and operating efficiency, minimize losses and offer a better service to consumers of all classes. Investments 2006 % 137.9 36.5 Maintenance 54.1 14.3 Loss Recovery 42.9 11.4 Information Technology 54.6 14.5 Others 29.7 7.9 319.3 84.5 58.4 15.5 377.7 100.0 Customer Service and System Expansion Total (Own Resources) Self-Financed Total Investment 23 Five other substations were enlarged and Customer Relations renovated and, as part of these enlargements, In keeping with the principle of always 12 new primary feeders were built, which cost remaining close to its customers and aware of R$10.8 million. Another R$1.3 million was their needs, AES Eletropaulo maintains several allotted to the reconstruction of Paula Souza programs and a series of activities designed to Underground Subtransmission Line in Brás offer greater comfort and convenience for its (São Paulo city.) consumers. Electric connections were regularized, as part of a social-economic program. Concerning loss The following loyalty actions geared to the corporate segment were carried out: recovery , new technologies for equipment and Seven technical-commercial workshops meter readings were introduced, making it Ten courses in “Final Uses of Energy” more difficult to make illegal connections. Five issues of a bimonthly newsletter The initiative consumed R$42.9 million. Sale of interruptible energy (180 GWh in 720 contracts in 2006) In Information Technology, investments Over 100 energy efficiency projects in the initial phase of Genesis Project totaled Development of simulator software for contracts R$54.6 in 2006. This project, which consists of the to help customers optimize energy purchase. expansion and upgrade of the management system PR5 for administrative processes and client service, will result in greater process standardization and quicker and more reliable information retrieval through SAP solution. The plan projects a drop in the amounts invested in subsequent years (R$38.0 million in 2007 and R$18.5 million in 2008.) 1. The Regularization Program includes public lighting projects in the regularized sites 2. The Company organizes seminars on the hiring of energy to corporate customers 3. Consumers can request services in the self-service facilities 2. 24 1. 3. Mais Eletropaulo Comunidades are service centers installed in underprivileged communities that offer additional facilities, other than commercial services, such as libraries and free Internet access. These initiatives were a contributing factor to A call center equipped with cutting-edge AES Eletropaulo’s achieving the highest retention systems, such as “best time” — which allows rate (83%) in the captive segment of all large customers to schedule a call from the Company Brazilian distributors in 2006. and avoid long waits — and a “prefix system The Company also has a large service network – automated emergency service”, which records for low tension customers. We constantly seek to information about incidents in the area where incorporate innovations and further conveniences the call came from. The call center took in 9.2 to meet the needs and expectations of our million calls in 2006. customers and go beyond mere customer service. An ombudsman’s office, which acts proactively Low tension customer relations involve: to serve customers. This resulted in a drop in the 15 strategically located service offices with a number of complaints, from 30,000 in 2005 to showroom, pre-service, self-service facilities and slightly over 19,000 in 2006. personal customer services. Additional convenience services for residential 25 Mais Eletropaulo (More Eletropaulo) customers, such as Conte Comigo 24 horas service centers, eight of which opened in 2006. (Count on Me 24 Hours: electrician, plumber These centers handle all service requests, debt or locksmith services among others) and negotiations and bill payments. Seguro Super Proteção Premiada (Insurance Two Mais Eletropaulo Comunidades (More Awarded Super Protection). Conte Comigo 24 Eletropaulo Communities), service centers in horas received the 36th Marketing Top Award of underprivileged communities with additional Associação de Dirigentes de Marketing e Vendas facilities, such as libraries and free Internet access. do Brasil (ADVB, or Brazilian Association of Internet-based services, including an online Marketing and Sales Leaders) with the case chatroom. The website offers 32 online services, study Survey-Based Product Innovation in 2006. and is prepared for access of sight-impaired PR5 4.15 ec8 individuals. 25 Loss Reduction This regularization effort is conducted jointly and Collection with city governments and district administrations, AES Eletropaulo’s Total Loss index fell by 0.9 which have joined forces to urbanize underprivileged percentage points in 2006, with a 14.3% drop in communities. More than 80,000 illegal connections commercial (non-technical) losses in comparison were regularized and 320,000 people were benefited with 2005. This performance resulted in a 12.0% in 2006. One of the projects introduced last year Total Loss and collections over R$101 million in was that of Paraisópolis community, in which recovered energy in 2006. USAID and ICA (International Copper Association) participated as partners. Regularization of electric connections The interaction with the community is one promoting citizenship among low income people. A regular service gives customers proof of residence of the main characteristics of AES Eletropaulo’s – the bill. As a result, they can get other benefits, operations. Besides seeking excellence in such as documents, bank accounts and credit. providing an essential utility, the Company Service offices were opened for registered believes that its activities must include initiatives customers in large communities like Heliópolis that promote social well-being so that it can fulfill and Cidade Tiradentes. They are called Postos its duty. Mais Eletropaulo Comunidades (More Eletropaulo This belief is the basis of AES Eletropaulo’s Community Service Centers) and offer facilities like a Program for the Regularization of Electricity library and free Internet access. These initiatives are Connections in low income communities, a designed to promote integration with the community R$42.9 million investment. This program has and its leaderships. The Company also carries out been in effect since June 2005 and was one actions and develops promotional material (such as of the Company’s priorities in 2006. pamphlets, poster and newsletters) to inform the An innovative project, it combines the regularization of power supply with social responsibility and leads to a drop in non-technical losses for the Company. It includes the repair of internal home wiring and a campaign to offer guidance concerning the safe and rational use of electricity. This campaign consists of lectures and site visits. It also involves a drop in the consumption of a portion of the people who received the benefit because the Company donates energy-efficient refrigerators and light bulbs. Two thousand household appliances were donated in 2006. 26 Regularizing an illegal electric connection is also population about the program. EN5 EN6 4.17 Default prevention and reduction Collection Other actions were carried out throughout the PCLD (credit provision for doubtful accounts) year, such as default prevention and reduction expenses fell from 1.6% of gross revenues in (past-due notices, phone calls informing clients 2005 to 0.7% in 2006. There were about of electricity debts, power shutoffs for lack of 1.4 million power shutoffs during the year payment, inspections for reconnections by clients compared to 1.0 million in 2005, which required a etc.). Over 450,000 inspections were made, R$27 million investment in 2006 (46% more than more than 50,000 violations were registered and in the previous year.) In addition, R$64.1 million 32,000 incorrect meter readings were found. was collected by an outsourced collection service. These actions contributed to the 99.1% collection From this amount, R$18.3 million corresponded rate achieved by the Company, and a collection to accounting losses. Another R$6.0 million totaling R$13.2 million more than in 2005. was recovered through notes of protest. Another achievement of the Company was a record level of settlement of the public sector obligations, which was 104%, due to agreements with several state and city government bodies – especially those of São Paulo city – concerning overdue payments. Therefore, the Company’s stock of public sector debt fell by R$327 million over the year. 98.48% 98.46% 97.45% 99.03% 99.14% 2002 2003 2004 2005 2006 86.19% 97.22% 2000 2001* 96.57% 1999 Collection Rate * Rationing 27 Rebilling AES Eletropaulo achieved a historical AES Eletropaulo reviewed its billing process milestone with the help of its highly-skilled in 2006, as part of its effort to improve its work employees in 2006: the Company managed 39 methods. There was a 44.7% drop in the rebilling projects geared to technical and commercial rate (IRC – Abradee) due to the introduction operations (17 of which it developed), with of the new reading system (Sigem and Repasse investments totaling R$15.1 million. These Noturno). Currently, only four out of every one technological projects, which involved 72 thousand bills are reissued. researchers and 23 coordinators, were geared to a range of business-related areas, from technical Research and Development AES Eletropaulo is always striving to improve aspects of electricity distribution (like distribution and transmission grids, equipment and meter its processes, customer service, working and reading technology) to solutions and research for safety conditions as well as to reduce costs. safety, the environment, information systems, Consequently, Research and Development customer service and, above all, the regularization (R&D) are key factors in the development of our of electric connections. services. The development of new technologies means much more than fulfilling a regulatory Development (R&D) Workshop was also held in requirement for AES Eletropaulo. It is the road to order to contribute to the dissemination of specific operating excellence and the means to better meet sector knowledge. Thirty-four organizations and customers’ needs. Additionally, the use of modern research centers attended the event, where they technologies enables us to minimize safety risks, made presentations about their highlights and contributes to energy efficiency and mitigates any their resources (laboratories, researchers and possible negative impacts on the environment. instructors) for research of the Company’s interest. 1. 28 The 2006/2007 Cycle of the Research and 2. 3. 1. AES Eletropaulo’s employee disseminates the Program for Regularization of Illegal Electric Connections in low-income communities 2. Integrated Solutions Projects reduce corporate clients’ costs with consumption of energy, water and gas 3. Energy Efficiency modernizes customers’ installations and contributes to the preservation of natural resources A R$ 23.5 million investment is expected for this cycle. This amount corresponds to 0.3% of the net Compact grids 200 km of compact overhead power lines were operating revenues of AES Eletropaulo, pursuant to installed in 2006. This technology provides lower the electricity sector legislation. From this amount, shutoff risks, causes less visual and environmental R$10 million will be invested in new projects. impact and lasts longer than traditional grids. As AES Eletropaulo has furthered R&D since a result, it is used in areas with trees or a large 1998. It has run 87 projects since the launch of the number of construction sites, places where there program, 80% of which have been adopted or are is a higher probability of accidents that may affect in their preparation stages to improve Company the power supply. AES Eletropaulo has gradually procedures. been replacing compact grids for traditional grids. They have been used in new projects since 2005. Subtransmission Maintenance PR1 AES Eletropaulo systematically replaces and upgrades substation equipment as part of its maintenance plan to ensure a reliable energy supply. Energy Efficiency Electricity distribution concession holders In 2006, R$1.19 million was invested in this plan, must invest a minimum of 0.5% of their net which involved replacing 48 high-voltage lightning operating revenues in actions to prevent electric arresters, three medium-voltage lighting arresters power waste pursuant to their concession and 52 high-voltage loadbreak switches. contracts. Nevertheless, AES Eletropaulo believes that New Technologies fighting electric power waste means more than just complying with a regulatory requirement Grid automation The Company is running an automation project and, so, its activity in this regard has gone far beyond that. The Company sees the rational for high tension (88 kV/138 kV) and medium use of electric power as a contributing factor to tension (13.8 kV/20 kV/34.5 kV) grids with a social-economic development, good public health view to increasing operating safety and flexibility, and the preservation of the environment and besides improving the reliability of continuous natural resources. It is, therefore, a component energy supply. The Company has installed 16 of its social-environmental commitment to future telecommand stations in its high tension lines and generations. 42 stations in the medium tension distribution grid in 2006. In addition, to ensure safety for teams working on grid maintenance, telecommand stations are installed upon customer request and at customer’s expenses to insulate consuming units with large generators. PR1 29 Its energy efficiency program required investments totaling R$31.6 million in different Reluz Program Reluz Program for Efficient Public lighting was projects for both private and public customers in launched in 2000 and aims to increase energy 2006. R$4.2 million was invested for 36 public efficiency in public lighting and, consequently, sector customers, as seen in the table below. reduce city expenditures on this important service. The Energy Efficiency program focuses on The national public lighting network consists of the use of more efficient technologies with less 13 million lighting points. Seven and a half million impact on the environment. It is also designed of them can be made more efficient. to promote social inclusion by means of intense The program is managed by the Ministry of activity in low income areas. The practical effects Mines and Energy and carried out by electricity of these beliefs can be seen in the donations of concession holders – distributors, transmission standard cables and meter boxes, as well as in the companies and generators – jointly with city courses and orientation sessions offered to the low governments. Eletrobrás finances up to 75% of the income population and in the use of more energy- project. The rest is the concession holders’ and efficient light bulbs. The idea of energy efficiency municipalities’ tradeoff, which can be services, is reinforced in advertising campaigns and in the transportation or labor. AES Eletropaulo allotted Eletropaulo na Comunidade Program, introduced R$25 million to this program in 2006. It replaced in public schools. 46,000 mercury vapor bulbs in its concession area EN5 PR1 for sodium vapor bulbs, which are more efficient. This resulted in a 21.5 GWh drop in consumption per year. EN5 EN6 Energy Efficiency Program Public Sector Investments No. of clients R$ mil 22 1,689.1 Amount Invested in Govt Departments 7 429.8 Amount Invested in Hospitals 7 2,087.2 36 4,206.2 Amount Invested in Public Facilities Total invested in 2006 30 Health and Safety AES Eletropaulo’s first value and basic premise The program involves developing leaderships, is to ensure the safety of its employees, contractors training employees to pay constant attention to and members of the communities it serves. When their peers’ activities and encouraging analyses of used incorrectly, electricity can cause serious and discussions about work routines. This is done problems for people’s health and life, as well as to with a view to finding and promoting positive the environment. behaviors to strengthen the safety culture among AES Eletropaulo aims to operate without any all employees. This method makes it possible to accidents both for its own employees and for those recognize good work, collect information about of contractors. Consequently, it has been adapting risks that can be eliminated and, therefore, to its facilities, developing procedure guides and prevent accidents. streamlining its operating routines since 2002. In October 2006, it introduced the BBS AES Eletropaulo’s BBS program was considered a reference for AES’s Latin American operations. (Behavior Based on Safety) Program, intended to As a result, the Company was visited by observers change behaviors concerning safety and improve from other group companies throughout the year. service quality and internal processes. The program had 78 trained observers and involved 2,000 employees in late 2006. 31 Among other related actions, the safety Company staff members are often interviewed assessment laboratory was renovated and tracking by mass media like radio, newspapers and TV chips for protection equipment were adopted. about accident prevention. The awareness-raising Besides, 130 activities were revised in Work effort includes advertising campaigns run in Procedures Manuals. AES Eletropaulo won the newspapers, billboards and posters on buses, bus 2006 Workplace Safety and Health Management terminals and the Metro system, aimed at always Funcoge Award, from COGE Foundation, for warning the population of electricity-related risks. its results in the management of outsourced All AES Eletropaulo’s safety and health actions companies. are in keeping with the Management System 2.10 and meet the requirements of OHSAS 18001, which is fully effective. This system emphasizes Information is one of the most important tools the prevention of injuries and illness, as well as to prevent accidents. AES Eletropaulo is aware of ongoing monitoring to ensure that all activities are the risks of its activities, so it is firmly committed performed in a safe and healthy manner. to disseminating information and guiding the The Company recorded a 4.12% frequency population about the correct use of electric power. rate and a 1,715 seriousness rate according to the In this regard, AES Eletropaulo trained 40 out of NBR criterion (Brazilian Legislation). The average 80 lecturers who travel around the 24 cities and frequency and seriousness rates in the sector for towns in which the Company operates to hold companies with over 2,000 employees were 5.64 lectures and courses. In addition, the Company and 632 respectively (Funcoge Data for NBR runs awareness-raising campaigns in schools, Indicator). community associations etc. The safety message is also taken to the low income population in areas where the Program for the Regularization of Illegal Electric Connections is present, through lectures and pamphlets. Cars with PA systems travel around areas outside São Paulo city to reinforce this message. 32 1. Health and safety actions aim at the prevention of occupational injuries and illness 2. Labor exercises are practiced in all of the Company’s areas on a daily basis 3. BBS (Behavior Based Safety) stimulates safe behavior at the work place. 1. 2. 3. Safety is AES Eletropaulo’s first value and basic premise that uses the dissemination of information and guidance as important tools to prevent accidents The high seriousness rate is due to the April 2006 helicopter accident, which claimed the lives of two AES Eletropaulo employees and the pilot of the air taxi company during a routine flight for power line inspection (*). Pursuant to Brazilian legislation, 6,000 days are charged for each death, i.e., 12,000 ( ) * AES Eletropaulo is expecting the Anac (Agência Nacional de Aviação Civil, or National Civil Aviation Agency) report about the causes of the accident, and it believes all precautions required by power line inspection flights were taken, such as: a trustworthy air taxi company was chosen, all the documentation of the helicopter and of the pilot was checked upon hiring and all safety provisions in the contract were complied with. LA8 LA7 LA11 days were charged in these statistics and resulted in a dramatic rise in the Company’s seriousness rate. This rate would have been below 160, or 74% below sector average, if this accident had not happened. Frequency rate* and Seriousness rate** Frequency rate 1.715 2006 3.03% 44 2005 2.80% 2004 217 5.65% 801 2003 2002 228 9.34% 4.12% Seriousness rate * Frequency rate = nº de acidentes x 1,000,000 hours/employee worked ** Seriousness rate = (Lost days + Charged days) x 1,000,000 hours/employee worked 33 Business Management AES Eletropaulo believes that good results Management Tools can only be achieved through the continuity of its actions. Consequently, it is managed so as Apex to ensure the sustainability of its business by AES Performance Excellence means of activities that maintain its economic, A program involving efforts from all corporate financial, social and environmental consistency. levels to systematically allocate resources and In addition, the Company has sought to value and take all the opportunities to increase revenues motivate its employees by placing great emphasis with a view to improving business processes on on training, besides developing new methods and an ongoing basis. It is adopted by AES group technologies to contribute to sustainability in its companies worldwide. broadest sense. It also encourages Participative At AES Eletropaulo, 325 people participated Management, so it accepts employees’ suggestions in a training course focused on the methodologies for improving internal processes. and tools of the program. Participants developed 48 projects in different areas (operations, trading processes, losses, customer satisfaction, law strategies, human resources etc.). At least 197 of these people are directly involved in the Company’s operating areas. 34 APEX was introduced in April 2006. It had Also noteworthy are the use of this method already produced positive results and gained in the Commercial and Project areas, the recognition a few months later. Productivity and centralization of emergency and loss prevention financial gains were recorded and resulted in a services and the creation of a construction team. cost reduction of a about R$4.2 million in 2006. LA8 “Reducing Recovery Time For Service Interruptions” was elected the second best APEX Asset Management project at the “APEX Celebration Meeting,” in Also introduced in 2005, it is designed to December 2006. Cancun, Mexico, where AES optimize resources by allocating them according companies from the whole world presented their to priorities and thus contribute to asset cases studies. maintenance. Consequently, the Company is seeking greater efficiency and better indicators, Work Management A program that was introduced in 2005 and in terms of both quality and sales. These actions enabled AES Eletropaulo to seeks to better organize the activities of clerical achieve its goals for regulated quality indicators and field personnel by improving processes, in 2006, as seen in greater detail under “Quality” increasing synergy and adopting best practices. in the Operating Activities section. This will result in more effective operating control and improved safety conditions for AES Eletropaulo’s employees. Work Management practices in operating Information Technology (IT) The technological upgrade of the SAP/R3 Business Management System platform was the lines resulted in a 17% rise in productivity and highlight of the system for the management of a financial gain of over R$10 million in 2006. administrative processes and AES Eletropaulo A contributing factor to this result was the customer service in 2006. This upgrade installation of a GPS tracking system in 777 was crucial for the adoption of the new CCS vehicles. This allows a more efficient and quicker Commercial Management System, and it involved customer service. the stages of development, configuration and integrated testing. 35 The SAP management system had a series These actions are a part of Genesis, an of important upgrades in 2006 and achieved a AES Corporation global project, whose process 99.98% availability rate. This improvement made design and configurations were made at it possible to review the business processes in the AES Eletropaulo, with the expertise of financial and supply areas and to improve systems professionals from Brazil and seven other and productivity controls. Moreover, the Company countries where AES Corp operates. implemented the new AES global processing AES Eletropaulo pioneered the implementation platform for the SAP system. It used two latest of the project, which will later integrate generation international data processing centers, AES Corp businesses in all 26 countries where it in Virginia, USA, and London, UK. This new operates and will allow greater synergy among platform allows better processing performance the companies. Over 3,000 Company employees, and enhances logical data security. along with 600 partners, will be trained for the A new process-based IT governance model changes in processes and systems. was introduced as a result of the adoption of new management practices. This led to a 4% drop the telecommunications structure to ensure direct in service costs. Technological challenges such communication between AES Eletropaulo and as the installation of a 1Gbps data link between its parent company in the US. In streamlining its Brazil and the US were overcome. This link is ten processes, the group will gain the ability to assess times as fast as a regular local computer network its subsidiaries more accurately, and they, in turn, in a business building. Great effort was needed will be able to better comply with the established to install this link because it required changing guidelines and respect each country’s peculiarities the access profile of most of the 800 system at the same time. Processes will be better and users in keeping with the new corporate rules for faster, and information retrieval will be easier and the segregation of duties. Associated risks were more reliable with the new system, which will start mitigated with the introduction of a training and operating in 2007. In addition, billing management communication plan. and customer services will be more efficient. 1. 36 Genesis Project also involves the upgrade of all 2. 3. 1. Technicians repair the electric energy meter boxes 2. Employees share ideas and suggestions during breakfast with the CEO 3. Individual and Collective Protection Equipment are subject to regular testing so as to ensure safety of the employees Ethos-Abradee Relationship with indicators Internal Stakeholders The use of Ethos-Abradee indicators results in the Company’s considering Values, Transparency and Governance, Internal Stakeholders, LA1 LA2 LA3 LA5 LA8 LA10 LA11 LA14 Environment, Suppliers, Consumers and Customers, Community and Government and Sustainable management is based on the Society relevant aspects in management. These adoption of the concept of best practices and its issues are closely related to management geared to development by a company’s human resources. social responsibility practices, strategic planning With this in mind, AES Eletropaulo values its and overall performance. Indicators will be 4,316 professionals (late 2006 figure), develops announced to the areas directly involved so that leaderships and invests in capacity-building. improvement goals can be set. Satisfaction Survey Turnover and the Brazilian Association of Electric Energy 5.21% by the Brazilian Electric Energy Agency (Aneel) 4.97% Satisfaction surveys are currently conducted Distributors (Abradee) to assess service quality, tariffs, trust, corporate image and satisfaction among others. These surveys help the Company 2006 2005 strategically plan the activities of different areas. 2006 Number of Employees Own 2005 Own Outsourced Own Outsourced Communication 17 1 17 1 Corporate coordination 26 14 26 8 Legal affairs and institutional relations 48 30 47 40 Human Resources 96 14 101 10 3 4 3 2 173 78 179 39 64 41 63 47 3,087 2,713 3,133 2,743 Corporate services 178 576 177 381 Technical area 617 1,222 628 1,165 7 2 4,316 4,695 4,374 4,436 Chief Officers Commercial Financial Operations Corporate Governance Total 37 The well-being and self-fulfillment of our Employees by Area (%) Operating Area employees, one of the Company’s values, guides Administrative Area the human resources policy, whose main points Technical Area are as follows: Relationship policy 2005 AES Eletropaulo has formal policies and 14.0% mechanisms to listen to, assess and follow up on attitudes, concerns, suggestions and criticisms, always with a view to acquiring knowledge, 49.0% 37.0% besides fighting sexual or moral harassment. It follows, in addition, a strict policy of respecting the privacy of its employees regarding delicate information (including medical information) obtained and kept secret by Human Resources. 2006 Additionally, the Company always posts 12.9% information that may affect its personnel in time for both the union and the employees to take a stand. AES Eletropaulo has also sought to develop motivational programs, which are components 37.2% 49.9% of its employee recognition plans. In 2006, events such as Electricians’ Day, Knowledge Disseminators’ Day, Attendants’ Day, Breakfast with the President, Local and National Power Rodeos (AES Eletropaulo was the first runner-up in the national contest) and the Year End Party. The well-being and the self-fulfillment of AES Eletropaulo’s 4,316 employees are the underpinnings of the Company’s Human Resources policy. 38 Remuneration and Benefit Policy It is based on the Total Remuneration concept, The smallest wage payed by AES Eletropaulo is 1.86 times larger than the Brazilian minimum which includes base salary, benefits, bonuses and wage (base: may/2006, MW = R$360) and it other types of variable remuneration. It includes includes profit sharing program and bonus. all the benefits secured by law, besides a family EC5 health plan and a private pension plan for all the employees – regardless of gender or race – that perform the same duties in any hierarchical level. Training and capacity-building 423,444.1 hours were dedicated to training, The Company has a general wage agreement professional development and retraining in with the union of the main occupational group to 2006. Employees were prepared to take on new negotiate a minimum of benefits for all with the positions, learn basic and strategic skills, eliminate local union in the area where it operates. performance flaws, adapt to new technologies, la4 practice operating excellence, receive information about energy efficiency and raise safety levels. To offer assistance in personal matters, AES Eletropaulo created the Personal Support Program (PSP) as an additional benefit. It offers Employees by Gender counseling in cases of relationship conflicts, Male financial or legal problems, drinking or drug Female problems among others through a toll-free phone LA13 number around the clock. Employees who know that peers are experiencing personal difficulties can also call or recommend the service. Anonymity is preserved in all cases. 2005 The profits and results of the Company are 20.0% also shared with employees depending on the achievement of pre-established goals. Additional bonuses for sustainability contribution are also 80.0% given, for example, for achieving a social or environmental performance goal. This program was introduced after negotiations with an employees’ committee. The profit sharing program paid R$30.8 million in 2006. AES Eletropaulo’s average salary achieved 2006 20.0% R$2,652.69 in 2006, not counting chief officers and vice-presidents. This amount is 4.4% higher than the average of the previous year. 80.0% 39 Education, Capacity-Building and Training 2006 2005 Opex – R$3,048.4 Capex – R$70,789.4 Opex – R$4,421.4 Capex – R$1,400.0 97 119 142,406 68,403 26 21 R$120.0 R$145.7 Percentage of investments in relation to gross revenues 0.03% 0.04% Percentage of investments in relation to total operating expenses 0.05% 0.70% Percentage of investments in relation to total personnel expenses 0.8% 1.30% Amount invested Training hours per employee/year Number of employees trained Number of scholarships granted to employees Amount invested in scholarships Employees by Educational Level The Company also dedicated itself to the Some grade school Leadership Development Program (LDP), a Grade School Certificate corporate program that includes managers and Some high school leaders from all AES companies. By 2006, 500 High school certificate leaders had participated in the program and Some college 22 LDP “communities” had been created. College degree These communities met at the end of the year at a convention to share their experiences. LA13 As it follows the learning organization concept, AES Eletropaulo also held two large events in 2006: 2005 5.7% 5.6% Emerging Leaders Course, originally developed by University of Virginia Darden Business 6.4% School and offered in Brazil for the first time 11.0% in a partnership with Fundação Instituto de 51.9% Administração (FIA-USP) (University of São Paulo Business Administration Foundation 19.4% Institute). “Leader Teacher” Program, where six executives delivered lectures to a audience of 1,200 people. 2006 5.5% 5.4% 7.0% 9.5% 50.9% 21.7% 40 AES Eletropaulo also hosted the First LatinAmerican Operating Excellence Conference. Employee Profile AES Eletropaulo believes that the ongoing 200 people from AES companies based in Latin exchange of experiences is key to the America participated in the event. They attended relationships among its employees. With this the presentations of 72 of the 118 pre-selected in mind, it encourages diversity in its broadest technical papers in the Corporate Education sense. Its personnel includes both experienced auditorium in São Paulo. The event was intended professionals who have been in the Company to promote the production and dissemination of for years and younger professionals, many of professional knowledge and make the best and whom starting their career at AES Eletropaulo. most innovative technologies developed at AES companies accessible. Employees by Age Employees by Length of Service Up to 25 Up to 1 year From 25 to 35 From 1 to 5 years From 35 to 45 From 5 to 10 years From 45 to 55 From 10 to 20 years Over 55 From 20 to 30 years Over 30 years 2005 2005 10.0% 0.3% 0.3% 10.3% 5.4% 13.2% 17.2% 31.5% 44.4% 34.9% 32.0% 2006 2006 11.1% 0.3% 0.4% 9.5% 8.1% 12.4% 17.1% 44.6% 31.5% 30.4% 34.3% 41 The educational safety campaign “Be Close to Those You Love. Be Away from Power Lines” was widely publicized in the Company’s concession are on radio, TV and billboards as well as in newspapers and magazines. Communication AES Eletropaulo acknowledges the importance The media outlets connect the Company with the public. Therefore, AES Eletropaulo acts in a of informing and being transparent to all its proactive and transparent manner towards the stakeholders: shareholders, customers, employees, press to consolidate a consistent relationship suppliers, communities, government bodies and based on mutual respect. The Company answers regulatory bodies. Due to this, communication is all readers’ letters sent to newspapers, has a press an integral part of virtually all Company projects. office that operates 24 hours a day and is proactive Moreover, AES Eletropaulo developed in informing the public about energy supply advertising campaigns like “Be Close to Those problems, expected recovery time, operations on You Love. Be Away from Power Lines”, launched holidays and special dates (like Carnival, election at the First National Week of Electricity Safety, days etc.) and power line accident prevention. organized by the Brazilian Association of the The press ran about 3,327 positive articles, 2,366 Electric Energy Distributors (Abradee). neutral articles and 546 negative articles about the The campaign ran on the radio, on television, in Company in 2006. newspapers and on billboards. The “Turma Lá de Furthermore, the Company offers its Casa” (The Folks at Home) campaign, for energy professionals training to help them interact with efficiency, and “O Cliente em Primeiro Lugar” the press, as well as find, prevent and handle (The Customer Comes First) campaign, about any possible image crises. The first phase of a communication channels with customers were training program for spokespeople, with all vice- also launched. presidents, directors and some of the managers of the Company was held in 2006. 42 A Corporate identity Manual was also developed The Company also posts its annual reports on in 2006. It is a publication intended to standardize the internet and on the intranet in keeping with its visual communication of all AES group companies transparency policy. In 2006, electronic versions in Brazil, with guidelines for design and graphic of the Annual Report (on the Investor Relations standards. The manual also contains specifications site), as well as the Environmental Sustainability for the use of the Company logo. and Social Responsibility Reports (on www. Communication with internal constituencies is done through the intranet, which now works as eletropaulo.com.br), were available for external shareholders. a press agency and posts daily updates. In 2006, In pace with this practice, this Annual the 603 pieces of news about AES Eletropaulo and Sustainability Report, which includes other group companies were posted on the intranet. AES Eletropaulo’s economic and financial The Ligado (Hooked Up) magazine, released information as well as its social and environmental in 2003 with modern graphic design and high actions in 2006 is available for download on the editorial quality, is delivered by mail Company’s web site (www.eletropaulo.com.br). to employees and some external stakeholders. This Report is intended to describe to different It is one of the main means by which the Company stakeholders all of the Company’s main activities, renders accounts and informs the public about its strategies and the main principles and beliefs activities. It became a thematic publication in 2006 that guide its routine. For further information, so that it can address issues in greater detail. please contact AES Eletropaulo’s Communications Social Responsibility, Environment, Safety and Department by phone (55 11) 2195-2021 or e-mail Energy Efficiency have been themes of last ([email protected]) or the Investor Relations year’s editions. department ([email protected]). 3.4 1. 2. 1.Press conference: proactivity and transparency in the relationship with the mass media 2.Campaign launched in the First National Week of Electricity Safety 43 AES Eletropaulo is deeply concerned about The Company follows strict quality standards communicating with its different stakeholders in in choosing its partners and has standard an effective and transparent manner. With this requirements and criteria to hire suppliers and in mind, it is determined to always enhance its service providers. interaction with them. As a result, it has made Among others, AES Eletropaulo requires all available a questionnaire to collect readers’ contractors to adopt safety standards and equipment opinions and comments about this Sustainability similar to its own. Whenever the activities to be Report. Those interested in taking this carried out can potentially cause environmental questionnaire can answer it anonymously. impact, they must be permitted by environmental It is available on the same link to the file agencies and the correct disposal of the waste of this Report, in a pop up window. produced in these activities must be proven. AES Eletropaulo also has a clear policy of Supplier Relations In line with its commitment to the sustainable development of its business, AES Eletropaulo includes specific environmental provisions in all not using raw materials produced by the illegal exploitation of natural resources, nor does it approve of the use of slave and child labor. The environmental and ethical commitments contracts it enters into in order to ensure quality also follow the principles outlined by AES and suppliers’ full compliance with environmental concerning US legislation. Due to this, the legislation while performing their services. Company regularly checks the veracity of the information given by its service providers. HR6 44 HR7 EC6 Environmental Management The commitment to the environment pervades AES Group’s goal, premise and environmental all AES Eletropaulo actions and is one of the policy worldwide are outlined in the SGA bases of its sustainability policy, which guides the (Sistema de Gestão Ambiental) Environmental Company’s business. This commitment can be Management System – corporate program. seen in everyday activities, such as tree pruning This system, based on ISO 14001:2004, focuses below power lines, research investment, the use of on the prevention of environmental impact clean technology equipment, equipment recycling, and ongoing monitoring of operating activities. selective waste collection, correct handling and The goal is to make all group companies follow disposal of potentially polluting waste and the environmental criteria in their activities. awareness-raising effort among employees and in the community in general etc. AES Eletropaulo is concerned about adapting its activities to the system requirements by raising awareness in all Company levels and adopting their principles in all work routines. 45 Actions Development, assessment and use of alternative Many measures were taken in 2006 to improve technologies to adapt its activities to SGA, environmental management at AES Eletropaulo, such as equipment to separate water from oil and as a result, the Company received the Prêmio after emergencies on and the maintenance Empresa Sustentável (Sustainable Company Award), of containment platform, use of epoxy resin granted by the Meio Ambiente Industrial (Industrial to contain oil spills, equipment to identify Environment magazine). Some of the activities were: and measure the possible presence of PCB Expansion of SGA through the certification of (Polychlorinated biphenyl) in the mineral 188 Company sites, including all substations, oil used and a research proposal for the administration offices and five service offices. bioremediation of contaminated areas. The goal is to keep this recertification for the EN26 next three years. Development and integration of the Safety and Control of the contamination risk by PCB Occupational Health Management System (SGSSO) insulating oil. AES Eletropaulo’s Chemical with the Environment Management System. Laboratory monitors inflow and outflow of Introduction of the “Global Connections of mineral insulating oil or any intervention that Environment Management” methodology, may happen in electric equipment. This is done pursuant to international environmental through corrective action to reestablish its conventions and agreements supported by the chemical and physical properties as an insulating United Nations. fluid. Chemical analyses follow the standards EN26 and parameters laid down by Brazilian Norms 2.10 and Laws like NBR 8.371, NBR 13.882 and Assessment of the areas where equipment using Executive Order 12.288 of February 2006. SF6 (sulfur hexafluoride), a gas harmful to the AES Eletropaulo regenerated 1,444 thousand environment. Equipment number was also liters of oil in 2006. recorded. The objective is to achieve maximum EN26 efficiency in handling the gas, reprocess it and prevent it from being released into the atmosphere. EN26 1. 46 2. 3. 1. Instructors of the Environmental Management System give guidance on correct waste disposal to their peers 2. The amount collected with recycling is allotted to social programs 3. The Company participates in the “Projeto Pomar”, designed to revive the banks of Pinheiros River. Communication and training programs Hydrogen-powered buses – participation designed to capacity-build, prevent, influence in the project for the development of Brazil’s and raise awareness of stakeholders. To fulfill first hydrogen-powered bus, which releases no its commitment to the environment, pollutants. The participating group includes AES Eletropaulo believes that it should not only the federal government, the United Nations act responsibly, but also raise people’s awareness Development Program (UNDP), Research of the importance of preservation. and Projects Financing (Finep) and private Tree pruning – to ensure safety and quality in companies. AES Eletropaulo will be responsible energy supply, the Company had 121,550 trees for the specifications, design, approval and pruned in 2006, a project that is assessed by connection of the electric substation to the grid, an agronomist and authorized by municipal besides ensuring the quality and the availability of governments. energy from the substation to the supply point. Recycling: EN18 _a social-environmental project that involves the exchange of PET bottle and aluminum cans Other actions involving AES Eletropaulo and for credits on the electricity bill. Developed in other AES group companies in Brazil were taken 2006 jointly with the recycling company Aleris on the corporate level. This synergy in corporate Latasa, this project will start in 2007; management for the environment, consolidated _selective waste collection in AES Eletropaulo in 2006, allows better use of professional talents facilities that generates funds for social in common activities and the optimization of programs; and resources. This results in greater efficiency and cost _scrap metal recycling, transformer and meter reduction. Some projects were developed in 2006: repairs, as well as the regeneration of the Reforestation project with native tree species mineral insulating oil used in transformers, on the banks of AES Tietê hydropower plant thus avoiding the purchase of new oil. reservoirs, an action that will result in the Pomar Project – participation in the project for removal of 3 million metric tons of CO2 the environmental recovery and replanting of the from the atmosphere. Pinheiros River banks, conceived by São Paulo State EN26 Department of Environmental Quality. The project covers 16 km along the left bank of the river. Detailed analysis of potentialities and environmental risks inherent to AES companies’ facilities in Brazil, shown in an environmental report according to the GRI (Global Reporting Initiative) standards. This report was presented to external shareholders at a specific event, and this enabled the companies to open important communication channels with specific community groups. 47 Tree R&D This Research and Development project is Licensing intended to: Electricity distribution was eligible Study service interruptions caused the for a licensing waiver given by State interference of trees on power lines; and city environmental government bodies. Find the circuits where most incidents occur and Only if carrying out the project involved cutting monitor surrounding trees for causes; vegetation was there a need for a permit and/or Record the most critical trees on GIS or license to cut it, as well as a proper environmental Georeferenced Information System; compensation. Identify and use management practices for urban In general, AES Eletropaulo activities cause trees that reduce the risk of trees interfering with low impact due to low vegetation density, poor the power grid; and fauna and short power lines. They are usually Create a manual of best practices for the repairs in existing lines, interferences in specific management of urban trees according to their points and urban areas. biological characteristics and environmental benefits. Since State Resolution SMA No. 54, of November 2004, an environmental license has been required for AES Eletropaulo’s activities, Software for recording information about trees on handhelds, with specific screens for recording and now a Simplified Environmental Impact Assessment (EAS) must be presented. their physiological characteristics and assessing Since Administrative Rule 80, of January their interference risk was developed in 2006. 2006, the São Paulo Municipal Government has A tool was also developed in the Company’s required an Environmental Feasibility Study to Georeferenced Information System (GIS) that will make it possible to record information about trees, such as their geographical location, data and intervention history. 10,000 trees have been surveyed, and information about them will be recorded on GIS in 2007. 1. 1. and 2. Tree pruning ensures safety and quality in energy supply 3. Environmental licensing is a requirement for the operation of new substations 2. 48 3. grant an environmental license. Environmental Education Project The following documents were obtained in 2006: In 2006, AES Eletropaulo was the first company Installation License (IL) for the works in to develop an environmental compensation project Complexo Norte; fully based on environmental education. The Installation License (IL) to upgrade Itaim project was introduced in city Jaraguá, jointly substation; with the OSCIP (Organização da Sociedade Civil Preliminary License to build Tenente Marques de Interesse Público) – Public Interest Civil Overhead Transmission Line and Substation; Organization Instituto Neotrópica, and it focuses Preliminary and Installation License to upgrade on themes such as trees, tree planting in São Paulo Piratininga Sul subtransmission line; city, project development and the involvement of Conclusion of Environmental Compensation the whole school community (parents, employees, resulting from Taipas Substation and Overhead teachers and people living in the neighborhood). Transmission Line; The Company also sponsored the publication Beginning of negotiations concerning the of the educational Handbook of the Tree-Planting Environmental Compensation for the Drive in São Paulo city, for distribution in courses construction of Tiradentes Substation and of community involvement, community leadership, Overhead Transmission Line; and environmental legislation and technical norms. Beginning of the bidding process to regularize the existing infrastructure – according to the Environmental São Paulo State Environmental Department. Performance Indicators Waste EN21 EN22 Waste Management Non-hazardous Waste Type of Waste Amount Unit Destination 25 Piece Recycling 264 Kg Recycling Paper/cardboard 96,865 Kg Recycling Plastic 29,261 Kg Recycling Glass 144 Kg Recycling Debris 812 M³ Disposal in inert waste landfill 3,424 M³ Disposal in Class 2A landfill 35,400 Kg Disposal in Class 2A and inert waste landfill Ink toners and cartridges Metal Regular garbage Waste from safety zone cleaning (*) * Safety zone beneath transmission lines. ( ) 49 Hazardous waste Type of Waste Amount Unit Destination 14,430 kg Class 1 landfill 17,411 kg Specialized recycling PCB Capacitors 350 kg Incineration Agrochemical packaging waste 105 Piece Recycling Material soaked in oil 96,383 kg Co-processing Mercury vapor bulbs 36,667 Piece Specialized recycling 8,095 kg Co-processing 23,180 kg Co-processing Lubricant oil 1,810 L Re-refining Sandblasting waste 1,304 kg Co-processing 48 Items Inertization/Incineration 17,300 Piece Industrial laundering Asbestos Stationary battery Expired paint Mineral insulating oil Medical waste Industrial towels Total water disposal by type and destination Effluent generation Type of effluent Generation class Treatment Effluent destination Amount Effluent generated by sewage infiltration into underground utility lines Sewage Occasional - Sabesp 260 m3 in 2006 Transformer washing at AES Serviços. The water outflow of the high pressure washer used to wash the tanks is 1,200 liters/hour. It is used about 5h/day Oil Continuous Water-oil separating system Sabesp 6 m3/day 1. Source: Underground Distribution – Benedito Melo – Sent on 01/10/2006. 2. Source: AES Serviços – Paulo Fiorentini – Sent on 01/09/2006. 50 Material Sold as Scrap Amount Unit of Measurement 602,100 kg Bronze 4,960 kg Wood spool 1,373 Piece 407,751 kg 20,536 Piece 1.390,679 kg Wood packaging material 103,020 kg Ceramic materials 509,343 kg 6,364 Piece 38,463 kg Aluminum* Copper** Wood crossarms Iron Power poles Reactors * includes aluminium in the forms: raw, isolated and in parts. ** includes copper in the forms: raw, isolated and in parts. Legal requirement Limit (oil and grease) Analytical result Date of chemical analysis Treatment cost Effluent transportation cost State executive order 8.468 article 19A – Effluent disposal in sewage systems 150 mg/kg - - R$3,425.12 R$11,180.00 State executive order 8.468 article 19A – Effluent disposal in sewage systems 150 mg/kg 228 mg/kg 12/12/06 - - 51 Emissions The data refer to fluoride gas used in cooling SF6 emissions equipment, except for FM 200, which is used in 50 kg of SF6 gas were used in the maintenance of firefighting system; subtransmission circuit breakers. R134 fluid – no consumption in 2006; AES Serviços treated 396 kg of SF6 used in 11 R22 fluid – consumption estimated at circuit breakers in 2006. This prevented the gas about 20 kg; and from being released into the atmosphere. FM200 fluid – no consumption in 2006. SF6 insulated equipment in the electric system: EN16 EN17 EN19 EN20 Circuit breakers: 429 units totaling 2,129 kg of SF6; Canaã ETD: 1,000 kg of SF6; Paula Souza ETD: 1,280 kg of SF6; Total: 4,409 kg of SF6 in 2006, or a 0.64% rise in comparison with 2005; Fuel Consumption Own vehicles Amount (‘000 liters) Amount (m3) Distance traveled in ‘000 km 144.4 144.4 949.5 1,468.8 1,468.8 5,641.4 Gasoline 842.2 842.1 5,990.8 Flex 335.6 335.6 2,957.1 CNG 5.3 5.3 19.9 200.9 200.9 784.9 2,997.2 2,997.1 16,343.6 Alcohol Diesel CNG/Gasoline Total EN29 Energy Consumption EN3 EN4 EN29 Type Unit Total Amount of electric power to meet the demand GWh 37,809 Own power consumption GWh 33 m3 2,997 Captive consumer consumption in 2006 GWh 31,689 Total direct power consumption GWh 6,120 Power generated to meet the expected internal demand GWh 38,256 POT Power (safety margin calculated to meet the expected demand, but that S was not consumed and is re-sold to the power market) GWh 446 Power consumed by physical losses (technical and commercial) GWh 5,364 Power generated to meet the expected internal demand GWh 38,256 Consumption of vehicle fuel 52 Vehicle fuel consumption by type Alcohol Diesel Gasoline Flex CNG CNG/Gasoline 4.82% 49.01% 28.10% 11.20% 0.18% 6.70% Percentage of energy purchased by type Hydropower Thermal Biomass Wind 95.80% 3.17% 0.95% 0.09% Other Indicators Nature Observations Total water withdrawal by source. 123,155 m³ in 2006. The rise in relation to 2005 is due to leaking and renovation of facilities. EN8 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Unchanged in comparison to 2005. EN11 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Unchanged in comparison to 2005. EN12 Other relevant indirect greenhouse gas emissions by weight. Existing fuel consumption data have not been converted into emissions because the conversion database was inappropriate. EN17 NOx, SOx, and other significant air emissions by type and weight. Existing fuel consumption data have not been converted into emissions because the conversion database was inappropriate. Total number and volume of significant spills. Number of events: one. Amount spilled: 280 liters of oil. EN23 Monetary value of significant fines and total number of nonmonetary sanctions for non-compliance with environmental laws and regulations. Monetary value = R$0.00 Total 2006 = 3 Total 2005 = 10 EN28 SGA (Environmental Management System) Total environmental protection expenditures and investments by type (R$ thousand). 1,320.5 Liabilities 557.3 Waste 116.9 Others 184.1 Projects and Improvements 390.7 R&D 344.3 Licensing 155.0 Energy Efficiency TOTAL EN20 EN30 2,000.0 5,068.9 53 Social Management AES Eletropaulo is constantly seeking to Among the actions adopted by become more involved in the community, so AES Eletropaulo are the adhesion to the Global it supports projects that are in line with its Pact and the Millennium Goals, the preparation corporate strategy. All its activities in different of social and environmental reports based on areas are always geared to sustainability in its Ethos-Abradee Indicators and the guidelines broadest sense and take into account economic, of the Global Reporting Initiative – version 3 social and environmental aspects. Therefore, (GRI – G3) respectively. The Company seeks to social actions sponsored by AES Eletropaulo fulfill the 10 commitments of Programa Empresa are related to the Company’s core business and Amiga da Criança da Fundação Abrinq (Abrinq involve a close interconnection among operating, Foundation’s Program “Company that is a Friend communication, social responsibility and of Children”), including the donation of 1% of the environmental areas in order to structure and income tax due to the Children’s and Teenagers’ develop integrated projects. Rights Municipal Funds of cities that fulfill their The Program for the Regularization of Illegal Electricity Connections is a clear example of this policy based on broad sustainability. The program obligations. These funds give financial support to worthy organizations in the field. One of the pillars of AES Eletropaulo’s has economic and environmental aspects, since social policy is to sponsor education and culture. it is designed to reduce energy loss, and social An internal committee made up of professionals aspects, since it promotes citizenship, integration from several areas of AES Eletropaulo and with the community, safety and education for the other group companies in Brazil (AES Tietê rational use of electric power. and AES Uruguaiana) makes decisions as to the allocation of funds to sponsor cultural activities. 54 All programs and projects submitted to high The program, which has existed since the management levels meet the requirements of 1980s, provides a source of income for borrowers, the Cultural Policy, which favors actions in who are responsible for watching, hoeing and underprivileged communities on the outskirts cleaning these areas. In 2006, 2.6 million km2 of of the concession area. The Company’s goal is to land in transmission line safety zones were used use all the funds coming from fiscal incentives to by 1,200 borrowers. sponsor music and reading projects intended to promote citizenship mainly in needy communities. Another activity that started in 2006 as Books Over the last three years, AES group companies a result of the corporate integration of AES in Brazil have donated 123,500 books. Among the companies in Brazil was the assessment of the actions taken by AES Eletropaulo to encourage companies concerning sustainability issues. The reading are: survey conducted by BSD consulting aims to The creation of 50 Reading Rooms in schools, improve indicators related to this issue through a cultural centers and organizations as a means collaborative effort among all areas. to increase the access of underprivileged The adoption of these and other actions people to books and information and to value throughout AES Eletropaulo resulted in a sharp the Portuguese Language. Initially, each room improvement in the Company’s ranking in received a collection of 1,000 books, 500 of Prêmio de Responsabilidade Social da Associação which for consultation and the other 500 for Brasileira de Distribuidores de Energia Elétrica loan. The project is a partnership with Instituto (Abradee Brazilian Association of Electric Energy Oldemburg de Desenvolvimento (Oldemburg Distributors’ Social Responsibility Award) in Development Institute), Record publishing 2006, when the Company rose from 19th to house and municipal governments; 9th in relation to the previous year. Due to the The opening of the “Embarque na Leitura” (Get Company’s efforts toward sustainability and the on Board in Reading) library, at Luz Metro results achieved, AES Eletropaulo continued to be station, with a collection of 3,000 books for on Bovespa’s Corporate Sustainability Indexise for loan free of charge for Metro riders. The São the second year in a row. Paulo Metro Company offered the space and AES Eletropaulo (jointly with another group Main Projects company, AES Tietê) sponsored facility building Developed in 2006 and the maintenance of the project, devised by Instituto Brasil Leitor; and Income generation 2007 projects: a new updated edition Community vegetable gardens of Almanaque Socioambiental (Social- The Company lends plots of land in safety zones Environmental Almanac) jointly with Instituto beneath its transmission lines to individuals and legal Socioambiental (Social-Environmental entities so that they can plant community vegetable Institute), the release of Braille books (in a gardens and keep garden plants. partnership with Dorina Nowill Foundation) and the sponsorship of the book “Energia não se aposenta” (Power Doesn’t Retire) with Associação dos Aposentados da Fundação Cesp (Cesp Foundation’s Retirees’ Association). 55 Internal stakeholders are also benefited Thirty large events were held in state and city by reading encouragement actions. In 2006, public schools. Almost 200,000 people attended the Company enlarged the collection of AES them. The project included visits to 67,000 homes in Eletropaulo’s technical library. This makes it possible the surroundings of the schools to inform about the for the employees of all AES group companies in rational use of electric power and conduct surveys Brazil to consult a lot of different national and about consumer habits. In the week before the foreign books. There were more that 16,000 books in event, the Company holds lectures about the risks the library and over 3,000 loans in 2006. related to electric power and its efficient use, besides announcing writing contests about this topic for Education and Energy Efficiency students. Fique Ligado (Stay Tuned) An educational program in public schools in the Music concession area. It promotes the concept of energy Sponsorship (jointly with AES Tietê) for the efficiency by raising awareness of the importance of Mozarteum season. Mozarteum is a cultural the good use of electricity by means of a process that organization that holds excellent performances values the teacher/student relationship. The program of music, classic and contemporary dance. served 5,850 children in nine public schools in São 19 concerts attended by 45,640 people were Paulo in 2006. The goal for 2007 is to carry out this sponsored in 2006. The 2007 goal is to increase project to 30 schools. sponsorship and make it possible for internal stakeholders to attend the performances. Eletropaulo na Comunidade (Eletropaulo in the Community) Complete project that combines technicaloperating aspects and social responsibility aspects. It is part of the Energy Efficiency Program. It takes entertainment, services and information about the rational and safe use of electricity to low income communities in the concession area. A partnership with Metodista and Uninove Universities and Teruya Hairdressing School, this project also provided free services, such as haircuts, blood pressure measurements, teeth check-ups, global posture reeducation and tips for a healthy diet among others. 1. The 2006 edition of the “O Consumidor É Show” event drew 50,000 to Parque da Independência 2. Children assisted by the projects “Luz e Lápis” and “Circo Escola”, both funded by the Company 3. The “Eletropaulo na Comunidade” project disseminates in public schools information about the rational and safe use of electric power 2. 56 1. 3. Education and culture are prominent aspects of the social policy of AES Eletropaulo, which promotes and supports projects that are in line with its corporate strategy and focus mainly onfostering citizenship. Domingo Show Eletropaulo Participants can ask questions about the rights (Eletropaulo Sunday Show) and duties at the participating organizations’ Brazilian music concerts held on the outskirts stands. They also receive pamphlets and gifts. of AES Eletropaulo’s concession area to provide A large show with a famous Brazilian singers is culture and entertainment to underprivileged another attraction. Admission is free. 2007 goal: communities. Seven events attended by 162,000 to hold the event again with the same quality and people were held in 2006. collect food donations. 4.16 Acorde para o Meio Ambiente (Wake Up to the Environment) Symphony orchestra performances – sometimes along with Popular Brazilian Music performances 4.16 Theater “A Pecadora Queimada” and “Anjos Harmoniosos” plays were sponsored. 4.16 – in parks. Attendees are encouraged to bring one kilo of non-perishable food as a symbolic admission Museum fee. The food collected is sent to municipal food Portuguese Language Museum banks. This program is organized by Pró Cultura AES Eletropaulo is a partner of the Estação da Marketing Cultural in a partnership with the State Luz da Nossa Língua, a museum for the Portuguese Environmental Department and private companies. Language that opened in the Luz Station building 4.16 in downtown São Paulo in March 2006. The project was an initiative of the São Paulo State Government O Consumidor é Show and of Roberto Marinho Foundation, with the (The Consumer is a Show) support of private companies. A joint event with Jornal da Tarde 4.16 (a newspaper) that aims to bring the population closer to government bodies, companies and NGOs that advocate consumer rights. 57 AES Eletropaulo – Cultural Projects Chart Closed (Paid) Events – 2006 Date Venue Number of Attendees Total Number of Attendees 1/19/06 242 242 1/20/06 232 474 227 701 245 946 92 1,038 1/28/06 108 1,146 1/29/06 145 1,291 1/21/06 1/22/06 1/27/06 A Pecadora Queimada (theater play) Sérgio Cardoso Theater – Paschoal Carlos Magno Room Target Audience Over 14 years old 5/8/06 Mozarteum São Paulo (São Paulo Hall) 1,445 (theater capacity: 1,501) 2,736 Upper, middle and lower classes 5/9/06 Mozarteum São Paulo (São Paulo Hall) 1,419 (theater capacity: 1,501) 4,155 Upper, middle and lower classes 6/5/06 Mozarteum São Paulo (São Paulo Hall) 1,326 (theater capacity: 1,501) 5,481 Upper, middle and lower classes 6/6/06 Mozarteum São Paulo (São Paulo Hall) 1,486 (theater capacity: 1,501) 6,967 Upper, middle and lower classes 6/26/06 Mozarteum São Paulo (Alfa Theater) 946 (theater capacity: 1,134) 7,913 Upper, middle and lower classes 6/27/06 Mozarteum São Paulo (Alfa Theater) 916 (theater capacity: 1,134) 8,829 Upper, middle and lower classes 7/31/06 São Paulo Mozarteum (São Paulo Municipal Theater) 1,336 (theater capacity: 1,580) 10,165 Upper, middle and lower classes 8/1/06 São Paulo Mozarteum (São Paulo Municipal Theater) 1,120 (theater capacity: 1,580) 11,285 Upper, middle and lower classes 9/18/06 Mozarteum São Paulo (São Paulo Hall) 1,371 (theater capacity: 1,501) 12,656 Upper, middle and lower classes 9/19/06 Mozarteum São Paulo (São Paulo Hall) 1,327 (theater capacity: 1,501) 13,983 Upper, middle and lower classes 10/2/06 Mozarteum São Paulo (São Paulo Hall) 1,449 (theater capacity: 1,501) 15,432 Upper, middle and lower classes 10/23/06 Mozarteum São Paulo (São Paulo Hall) 1,258 (theater capacity: 1,501) 16,690 Upper, middle and lower classes 10/25/06 Mozarteum São Paulo (São Paulo Hall) 1,241 (theater capacity: 1,501) 17,931 Upper, middle and lower classes TOTAL 58 Event 17,931 Performers Investment % Tax Benefit (Rouanet Law for cultural sponsorship) Tradeoff Associated Campaigns Dora Pellegrino, Rosa Douat, Rogério Freitas, Franco Almada, Marco Audino, Kate Hansen, Giovanna de Toni and Teresa Montero, Karan Machado, 105,000.00 Alexandre Moffati, Chico Lá, Leandro Santana, Leonardo Britto, Érica Menezes 100 Performance None WDR Sinfonie-orchester Köln, Semyon Bychkov, conductor Sayaka Shoji, violin 110,000.00 100 Sponsorship None WDR Sinfonie-orchester Köln Semyon Bychkov, conductor Sayaka Shoji, violin 110,000.00 100 Sponsorship None Freiburger Kammerphilharmonie, Giuseppe Verdi Choir (Freiburg) & Bahia Barroque Choir Andreas Winnen, conductor 110,000.00 100 Sponsorship None Freiburger Kammerphilharmonie, Giuseppe Verdi Choir (Freiburg) & Bahia Barroque Choir Andreas Winnen, conductor 110,000.00 100 Sponsorship None Trondheim Soloists 110,000.00 100 Sponsorship None Trondheim Soloists 110,000.00 100 Sponsorship None 110,000.00 100 Sponsorship None 110,000.00 100 Sponsorship None Gidon Kremer, violin & Kremerata Baltica 110,000.00 100 Sponsorship None Gidon Kremer, violin & Kremerata Baltica 110,000.00 100 Sponsorship None Rudolf Buchbinder, piano & Zürcher Kammerorchester 110,000.00 100 Sponsorship None Dame Felicity Lott, soprano & Maciej Pikulski, piano 110,000.00 100 Sponsorship None Dame Felicity Lott, soprano & Maciej Pikulski, piano 110,000.00 100 Sponsorship None Mitchell-Tomter-Poltéra-Stott Quartet Priya Mitchell, violin/Lars Tomter, viola/Christian Poltéra, cello/Kathryn Stott, piano Mitchell-Tomter-Poltéra-Stott Quartet Priya Mitchell, violin/Lars Tomter, viola/Christian Poltéra, cello/Kathryn Stott, piano 4.16 59 AES Eletropaulo – Cultural Projects Chart Open (Free) Events 60 Number of Attendees Total Number Of Attendees Date Event Venue Target Audience 10/10/04 Sunday Show Embu das Artes (Campo do Jardim Independência) 22,000 22,000 Local community 10/17/04 Sunday Show Itapevi 25,000 47,000 Local community 11/28/04 Wake up to the Environment São Paulo (Villa Lobos Park) 5,000 52,000 All social classes 3/13/05 The Consumer Is a Show São Paulo (Anhembi) 25,000 77,000 Upper, middle and lower classes 6/5/05 Wake up to the Environment Ribeirão Grande (Parque Intervales) 5,000 82,000 All social classes 6/19/05 Sunday Show Ribeirão Pires (Ayrton Senna Cultural Center) 30,000 112,000 Local community 8/14/05 Sunday Show Diadema (Praça da Moça – Centro) 20,000 132,000 Local community 9/11/05 Wake up to the Environment Mauá (Paço Municipal de Mauá) 3,000 135,000 All social classes 10/9/05 Sunday Show Osaco (Av. Bussocaba) 8,000 143,000 Local community 10/30/05 Sunday Show Embu Guaçu (Praça Ivan Braga) 15,000 158,000 Local community 11/20/05 Sunday Show Cajamar (Prof. Walter Ribas de Andrade Event Center) 12,000 170,000 Local community 12/18/05 Wake up to the Environment São Paulo (Botanic Garden) 6,000 176,000 All social classes 3/5/06 Wake up to the Environment Santos (Gonzaga Beach) 9,000 185,000 All social classes 3/19/06 The Consumer Is a Show São Paulo (Ipiranga Park) 50,000 235,000 Upper, Middle and Lower Classes Performers Investment % Tax Benefit (Rouanet Law for Tradeoff cultural sponsorship) Associated Campaigns Fábio Jr. and Marcelo D2 269,330.00 64 Performance None Pitty 230,080.00 64 Performance None 60,000.00 100 Performance 20 kg of food were collected and donated to Programa Fome Zero (Zero Hunger Program) 100 Performance Philarmonik Orchestra Jorge Aragão and Marcelo D2 Brazilian Wind Instrument Orchestra from Tatuí 50,000.00* 100 Performance 120 kg of food collected and donated to Ribeirão Grande Social Solidarity Fund Russo, Cauby Peixoto, Kiko Zambianchi and Biquini Cavadão 237,081.00 64 Performance None Maurício Gasperini, Ritchie and Rádio Taxi, Francisco Petrônio and Paulo Ricardo with PR.5. 191,913.00 64 Performance None Poços de Caldas Symphony Orchestra and Elba Ramalho 100,000.00* 100 Performance 30 kg of food were collected and donated to Programa Fome Zero (Zero Hunger Program) Wanderléa, Russo and Nando Reis 174,209.06 64 Performance None Francisco Petrônio and Ultraje a Rigor 233,457.33 64 Performance None Francisco Petrônio and IRA! 225,457.00 64 Performance None Philarmonik Orchestra and Bibi Ferreira 50,000.00* 100 Performance 35 kg of food were collected and donated to Programa Fome Zero (Zero Hunger Program) 60,000 100 Performance 70 kg of food collected and donated to Santos Social Fund Poços de Caldas Symphony Orchestra with the special participation of sopranist Abel Degli Angele – 65 musicians 3,300 metric tons were donated to the following organizations : Daniel and IRA! 430,000 100 Performance Congreg. Irmãs Carmelitas Miss Sta. Tereza Menino Jesus – IASE, Associação Beneficente Educacional Lajeado, Centro Comunitário Jardim Japão, Associação Pro Moradia União e Vida, Associação Beneficente Jardim Lapena, Grêmio Recreativo Dimensão Esporte Clube, Associação dos Moradores da União de Vila Nova, Centro Comunitário São Gabriel, Clube de Mães Tereza Teixeira do jardim Robru, Associação de Mães Boas Novas, Ass. Apoio Idoso/Menor Carente Jd. Robru e Adj., Inst. Cultural Esp. Ed. e de Captação Comunitária, Grupo Apoio Morad. Sta. Etelvina e Adj. – SANME, Instituição de Fraternidade Terceiro Milênio, Associação Beneficente Estrela Nascente, Associação Benef. Comunitária Mãos Estendidas, Associação Apoio Idoso/Menor Carente Jd. Robru Adjacências, Instituição de Fraternidade Terceiro Milênio, Grupo de Apoio dos Moradores Sta. Etelvina e Adjacências – SANME, Clube de Mães Tereza Teixeira do Jardim Robru, Associação de Mães Boas Novas, Centro Espírita Irmã Nice, Comunidade Assistencial Ponte Pequena – Lar Cosme e Damião, Igreja do Evangelho Quadrangular, Igreja Presbiteriana do Centenário, Inst. Cultural Esportivo Educacional e de Capacitação Comunitária. 61 Date 3/22/06 to 5/28/06 Venue Number of Attendees BR-3 (Vertigem Theater) São Paulo (Tietê River, from Cebolão to Complexo Ulisses Guimarães – Rod.dos Bandeirantes 3,900 (60 performances with 65 spectators each) 238,900 9,000 247,900 5/7/06 Mozarteum São Paulo (Ibirapuera Park) 6/4/06 Target Audience Upper, middle and lower classes Upper, middle and lower classes 10,000 257,900 1,500 (number of seats: 1,500) besides the changing number of park visitors 259,400 All social classes 6/25/06 Wake up to the Environment São Paulo (Villa-Lobos Park) 7/16/06 Sunday Show Ribeirão Pires 31,000 290,400 Local community 7/23/06 Sunday Show Ribeirão Pires 39,000 329,400 Local community 7/30/06 Sunday Show Ribeirão Pires 7,000 336,400 Local community 8/6/06 Sunday Show Ribeirão Pires 45,000 381,400 Local community 8/11/06 Sunday Show Rio Grande da Serra 8/12/06 Sunday Show Rio Grande da Serra 9/17/06 Mozarteum São Paulo (Ibirapuera Park) 10,000 11/5/06 Sunday Show Caucaia do Alto (Subdistrict of Cotia) 10,000 Local community 30,000 TOTAL * Bonus granted to the Company. 62 Total Number of Attendees Event 411,400 Local community Local community 421,400 421,400 Local community Performers Vertigem Theater Cast WDR Sinfonie-orchester Köln Semyon Bychkov, conductor Sayaka Shoji, violin Freiburger Kammerphilharmonie, Giuseppe Verdi Choir (Freiburg) & Bahia Barroque Choir Andreas Winnen, conductor Poços de Caldas Symphony Orchestra and Grupo Bachorando % Tax Benefit Investment (Rouanet Law for Tradeoff cultural sponsorship) 3,000 110,000.00 60,000 0 Associated Campaigns Support None Sponsorship None 100 Performance 71.97 kg of food were collected and donated to NGO Ação da Cidadania, which distributes it to registered charities 64 Performance None 100 Guilherme Arantes Banda Catedral 84,000 Marlon and Maicon IRA! Hugo and Tiago Roger and Rogério (singers from Mauá) 82,555.00 Gidon Kremer, violin & Kremerata Baltica 110,000.00 100 Sponsorship Rádio Táxi Band (from Cotia and Caucaia) 149,280.00 64 Performance 4.16 63 Children Sponsorship for the release of the G3 version of Circo das Artes (Arts Circus) GRI in Brazil and participation in a study group It was created in 1989 and is intended to consisting of sponsoring companies and experts. offer social and cultural resources to teenagers 2007 goal: to promote GRI in the Company. and children in risk situation and from needy Support for the campaign of the environmental communities. In 2006, Circo das Artes benefited 370 organization WWF-Brasil to raise funds for children and teenagers between 5 and 17 years old. the Protected Areas in the Amazon Region Projeto Luz e Lápis Program. Between June and July, power bills (Light and Pencil Project) had an announcement of the fund-raising Also created in 1989, it has two free day-care campaign. Career counseling for the participants centers that offer social and cultural resources of “Jovem Cidadão” (Young Citizen) and Circo to children of low-income families. It currently das Artes projects, a partnership of the Social serves 248 children (124 in each site) aged Responsibility and Human Resources areas. between 1 and 7. Company trainees were offered a preparation Donation to Fumcad (CMDCA) for the labor market workshop, intended to help In 2006, R$948,000 was donated to five Children’s and Teenagers’ Rights Municipal young people prepare better for a career. 4.16 Funds. The cities that received the benefit were São Paulo, São Bernardo, Diadema, Itapecerica da Serra and Cotia. Relationship with the Government The Company is often in contact with city, state and federal officials and representatives of regulatory Others Support and encouragement to employee volunteering on the intranet and in the respect and transparency. AES Eletropaulo’s relationship with public institutional publication, fund-raising campaigns officials is based on the principles of ethics and events to pay recognition to outstanding and transparency, in line with AES Group’s teams. international policies, outlined in its Code of Ethics. Support to hospitals and fund-raising campaign. There are many anti-corruption practices, including In April, all São Paulo city bills brought a a communication channel with executives to report message about the work of Hospitais da violations and punitive measures for any employees Irmandade da Santa Casa de Misericórdia de involved in bribery of public officials. The Company São Paulo, traditional hospitals in the city. also has a clear policy of not supporting and not This action promoted the fund-raising drive participating in processes to manipulate public or in behalf of Santa Casa’s social activities. In private invitations to bid. October, Hospital Santa Marcelina had the same benefit. 2007 goal: to fulfill more requests as often as possible throughout the year. 64 bodies. These contacts are always made with mutual 4.16 Risk Management AES Eletropaulo has strict procedures surveillance systems and joint actions with public to mitigate risks inherent to its business security authorities to cut down on cable and in the technical-operating, administrative, equipment theft. commercial and financial areas. The Company Climate/disaster risk has a specialized team that constantly monitors Among other actions, AES Eletropaulo has activities and seeks efficient strategies to avoid advanced meteorological systems, agreements exposure to any potential risk factors. with specialized companies and a strategic plan, with procedures and resources for emergency Risks Related to Operating Activities services. To reduce losses, it has insurance Operating risk contracts whose coverage is determined with Service in the distribution system can be interrupted due to unexpected factors, accidents, faulty or inadequate processes and systems, as expert advice. Labor accident risk The Company has strict safety procedures and well as human failure, power theft, material theft uses the most advanced equipment to prevent and vandalism. Several procedures can minimize accidents involving its own employees. It also these risks, such as the adoption of the Work requires the same standards from contractors. Management program, investment in electronic 65 A specialized team is in charge of monitoring activities and seeking strategies to prevent exposure to potential risk factors. It adopted the BBS program (Behavior Based on Safety) to reinforce the culture of safety in Environmental risk Pursuant to environmental legislation, the everyday activities. Environmental Management System (certified Market risk by ISO 14001/2000) was introduced and, The concession contract grants exclusive with the follow-up of Cetesb (Companhia de power distribution rights to AES Eletropaulo in Tecnologia de Saneamento Ambiental, the São the São Paulo Metropolitan Region. Any possible Paulo Environmental Agency), all environmental losses arising from customer migration to the free liabilities from pre-privatization activities are market will be mitigated by a corresponding drop being dealt with. in energy purchase, besides the tariff for the use of Regulatory risk the distribution system (Tusd). Technological risk The Company has strict system operating As an electric power distribution concessionaire, AES Eletropaulo has to comply with all the provisions of its concession contract controls that use diagnostic, inspection and and all regulatory body resolutions. All the maintenance techniques according to the MCC requirements are always complied with in order (Manutenção Centrada na Confiabilidade, or to avoid fines or, in an extreme situation, the loss Reliability-Centered Maintenance) concept. of the concession. It invests in Research and Development and To manage these risks, the Company has had a in the upgrade of IT, telecommunications and Risk Management Committee for two years. information systems equipment. It meets every week to outline strategies and assess control methods. Additionally, it measures the impact of the strategies adopted, both on the finances and on the image of the Company. 66 Community risk AES Eletropaulo believes that its relationship This result allowed a rise in the Standard & Poor's and Fitch international scale ratings for AES with communities can have a positive or a negative Eletropaulo, from B+ to BB-. Concerning national impact on its power distribution activity. As a scale ratings, the Fitch rating went up from BBB+ result, it is firmly committed to conducting its to A, whereas the S&P rating rose from BBB+ to A-. business so as to ensure maximum safety for the Foreign exchange risk communities near its facilities. Labor judicial risk The Company follows all effective rules, and Since it restructured its debt, the Company has been changing most of its Dollar denominated debt to Reais. Consequently, it reduced its foreign it is determined to promote the well-being of its currency obligations from 6% in December 2005 employees to minimize labor lawsuits. to just 1.6% at the end of 2006. In addition, Intellectual capital risk 95.9% of its foreign currency debt was hedged for In order to recognize and encourage the talents that make up its personnel, AES Eletropaulo offers opportunities for growth and career building and holds training programs on a regular basis. exchange rate risk in late 2006. Interest risk 36.8% of all AES Eletropaulo’s consolidated debt was adjusted by Selic on December 31, 2006. This strategy is intended to benefit the Company Financial Risks Credit risk with the downward trend of the interest rate. 1.2 The ability to raise funds grew considerably after the financial restructuring process in 2006. It resulted in a 19.8% drop in the net debt and better terms for this debt, with extended maturity dates, lower costs and the elimination of the foreign currency exposure. 67 Intangible Assets Provider of an essential utility like electric power distribution, AES Eletropaulo always seeks image of the Company and of AES group as to improve its management and operations an investor/operator in the electricity sector. by establishing new relationship standards. Throughout the year, many actions were taken To achieve a competitive edge and its mission, based on proactivity and transparency: the the Company encourages innovative solutions Company was closer to opinion shapers and was and invests continually on technological tools able to expose its brand. This cannot be directly to improve its performance. measured, but it does contribute to adding This strategy brings important benefits, which reflect on the satisfaction levels of its employees and customers. They add value to the Company and ensure good results for its shareholders. Much of the work done cannot be measured in financial terms, and therefore, does not reflect directly on the economic and financial performance. 68 An example is the effort to consolidate the credibility to the image of the AES Eletropaulo. Among the Company’s intangible assets are: Knowledge Management efficiency in operations; The electricity sector, due to its peculiarities, customer service excellence; requires professionals with specific technical and efficient management tools; sector-related skills. AES Eletropaulo recognizes a transparent and ethical relationship with all its the talent of its employees and always tries to stakeholders; encourage them to have new ideas and seek new image projected to the public through the press work methods. In this regard, the Company holds office; courses and events, where its employees can professional development, experience gain and improve their knowledge and share experiences knowledge acquisition for its personnel; with each other as well as professionals from other management based on broad sustainability, with AES companies. a responsible performance in the economic, financial, social and environmental areas; investments in technology and Research and Development; having as controlling shareholders AES Corporation, one of the largest investor groups in the electricity sector worldwide, with generation and/or distribution operations in 26 countries, and BNDES, an investor committed to the best business management and the transparency of the activities; and recognition of the Company in different areas, among others. 1. The Company invests in training and internal knowledge dissemination 2. In 2006, 182 AES Eletropaulo sites received the ISO 14,001 environmental certification 3. The First Latam Operating Excellence Conference promoted knowledge exchange among professionals from all AES companies in Latin America 2. 1. 3. 69 Economic and Financial Performance AES Eletropaulo posted a net income of Main negative impacts on 2006 results R$373.4 million in 2006, in comparison to a greater deductions from gross revenues due R$155.5 million loss in 2005. It was able to to the higher expenses on PIS (Programa reverse a situation where it had an accumulated de Integração Social, or Social Integration loss until the second semester. Program), Cofins (Contribuição para o As a result, the Company managed to absorb Financiamento da Seguridade Social, or Tax for the loss accrued in 2005, and it was possible Social Security Financing) and ICMS (Imposto to pay dividends totaling R$130.4 million sobre Circulação de Mercadorias e Serviços, or (R$3.23/´000 preferred shares and R$2.94/´000 Value Added Tax on Sales and Services); common shares). extraordinary provision for the reassessment of the accounting criterion for civil and labor Main positive impacts on 2006 contingencies; results higher personnel expenses resulting from the average tariff adjustment of 11.45%, effective as general wage agreement approved in July, as of July 4, 2007; well as the payment of PLR (Participação nos 4.6% growth in total consumption; Lucros e Resultados, or Profit Sharing); lower electricity purchase costs; rise in the expenses under CCC (Conta de lower charges for the use of the power grid and Consumo de Combustível, or Fuel Account) due the transmission grid; and to the new quota as of July; and a drop in operating expenses, mainly selling lower financial revenues due to the drop in expenses. interest rates combined with the accounting of extraordinary financial revenues in 2005. 70 This happened because of rules for the compensation of RTE (Recomposição Tarifária Extraordinária, or Extraordinary Tariff Reset), determined by Aneel. It is worth mentioning that the 2005 and 2004 financial statements were adjusted pursuant to CVM (Comissão de Valores Mobiliários, or Securities and Exchange Commission) Order n°555 of December 12, 2005, corresponding to the accounting of the Gross Operating Revenues expenses deferred with the 2004 debt restructuring. R$11,350.8 million Electric power supply Operating Revenues The 2006 gross operating revenues totaled Access to the transmission and distribution system Other operating revenues R$11,350.8 million, 1.8% higher than in the previous year. The better performance reflects the 11.45% average tariff adjustment and the 5% 2% 4.6% increase in total consumption. In addition, the Company recorded a sharp increase in free consumers revenues through the Tariff for the Use of the Distribution System (Tusd). Revenues rose from R$434.8 million in 2005 to 93% R$565.6 million in 2006, a 30.1% increase because of the rise in the consumption of consumers that were already free, as well as the migration of 46 consumers to the free market in 2006. Net Operating Revenues were R$8,354.1 million in 2006 up 0.7% from 2005. The deductions from gross operating revenues were 4.9% higher than in 2005, which hampered Gross Revenues – R$ million the growth in net operating revenues in 2006. CAGR = +8.2% p.g. 11,154 11,351 2006 discontinuation of the collection of ECE (Encargo 9,981 expenses (R$100.6 million). On the other hand, the 7,636 expenses (R$263.1 million) and the 4.8% rise in ICMS 8,649 explained by the 54.9% increase in PIS and Cofins 2005 The greater amount of deductions can be primarily de Energia Emergencial, or Emergency Energy Charge) and EAEE (Encargo de Aquisição de Energia 2004 greater deductions in 2006 by R$226.8 million. 2003 Energy) in December 2005 contribuited to offset the 2002 Emergencial, or Charge for Acquisition of Emergency EC1 71 Operating Costs and Expenses Gross operating costs and expenses of Operating Expenses Selling expenses totaled R$169.9 million R$6,903.9 million were recorded in 2006, a 7.6% in 2006, a 77.9% slump when compared to drop in comparison with the previous year. the previous year. This fall was a result of the The main reasons for this drop are as follows: (i) variation in credit provision for doubtful accounts a R$320.1 million fall in energy purchase costs (PCLD) – which fell from R$746.4 million and transmission and distribution charges; and in 2005 to R$145.4 million the following year. (ii) a R$599.3 million drop in selling expenses. This fall is directly related to the full provision of On the other hand, other operating expenses R$346.4 million corresponding to credits with the rose by 31.6%, which affected the operating Municipal Government of São Paulo (MGSP) and performance of the Company in 2006. the provisioning of R$176.9 million for the impact EC1 of the change in the rules for the compensation of the Extraordinary Tariff Reset (RTE), retroactive Operating Costs Expenses on electric energy purchased to 2002. Both events happened in 2005. There was a 29.6% increase in general and totaled R$3,459.5 million in 2006, a 5.8% fall administrative expenses, which amounted when compared with the previous year. This to R$274.8 million owing to higher personnel drop is mainly due to the change in the energy expenses. The general wage agreement, approved purchase mix with the end of the Initial Contracts on July 20, 2006, had an impact on this item in in December 2005. This expense proportionally that it adjusted wages by 4.0% (retroactive to increased the purchase of electricity at auctions June 2006). The payment of the profit sharing offering lower average tariffs, in spite of the 36.8% installment in September 2006, corresponding to increase in the expense on the bilateral contract the first semester, also played a role. with AES Tietê. In addition, the charges for the use of the Other operating expenses rose by 31.6% (from R$875.2 million in 2005 to R$1,151.5 transmission and distribution system fell million in 2006). This increase contributed by 10.2%, mainly because of the lower CTEEP inversely to the drop in operating costs and (Companhia de Transmissão de Energia Elétrica expenses and resulted from: (i) a 16.3% increase Paulista) connection charges established by the in the Fuel Account (CCC, Conta de Consumo 2006 tariff adjustment. de Combustível) and the 3.9% rise in the EC1 Energy Development account (CDE, Conta de Desenvolvimento Energético), a consequence of the new tariff quotas established by Aneel that went into effect as of the AES Eletropaulo tariff adjustment of July 4, 2006; and (ii) the provisions for civil and labor contingencies, which totaled R$120.9 million. EC1 72 Financial Result Adjusted Ebitda Considering the Parent Company’s financial The operating generation of cash measured statements, net financial result was a R$369.2 by Ebida (earnings before interest, taxes, million expense in 2006, compared to a net depreciation and amortization) reached R$1,763.4 financial expense of R$319.4 million in 2005. million in 2006, a 57.2% increase in relation The consolidated statements show a net financial to 2005. This increase reflects the 7.6% fall in expense of R$342.3 million over the year, also a operating costs and expenses, as explained above. higher amount than the R$329.6 million expense Adjusted Ebitda in 2006 totaled R$2,490.8 recorded in 2005. The consolidated statements million, in comparison to R$2,134.0 million reflect the Company’s financial result better in 2005. This represents a 16.7% increase. because they annul AES Eletropaulo’s debt The 2006 adjusted Ebitda considered the charges of R$1.240.0 million with the subsidiary following corrections to better reflect the Metropolitana Overseas II Ltd. Company’s cash generation: The lower financial income was the main reason for the worse financial performance in 2006. The consolidated financial income totaled Adjusted Ebitda R$421.2 million, a 39.0% fall when compared to CAGR = +8.2% p.g. 2005. This result was influenced by the changes 2,491 2,134 in the rules for the Extraordinary Tariff Reset (RTE) established by Aneel Circular Letter 2.212 of December 20, 2005, which generated additional financial income of R$193.6 million 2006 for AES Eletropaulo in FY 2005. 2005 1,723 1,472 2003 2004 1,436 2002 + 16.7% R$ thousand 2006 2005 1,763.4 1,121.9 FCESP Liability Expense 242.0 241.8 Extraordinary Tariff Reset (RTE) 326.8 334.9 Social Inclusion Program (PIS Account adjustment) 0.0 (72.0) Municipal Government of São Paulo provision 0.0 330.5 37.7 176.9 120.9 0.0 2,490.8 2,134.0 Ebitda RTE provision Provision – Contingencies Adjusted Ebitda 73 Excluding the additional 2005 income, financial The Company, supported by CVM Resolution income fell by 15.2% because of the lower average Nº 371/00, chose to recognize this amount over Selic Rate in the year. a five-year period, in installments of R$486.3 In contrast, financial expenses and million (one-fifth) each fiscal year, to be booked monetary and currency variation items under “Extraordinary Items”. A net income tax dropped by 25.2% in relation to 2005, mainly and social contribution expense of R$320.9 because of the lower real-denominated currency million was recorded in 2006. variation, which represented a R$247.3 million It is important to point out that the recognition expense in 2006, in comparison to a R$530.8 of the actuarial liability with the Pension Fund million expense in 2005. This performance is in the balance ended in 2006. Consequently, this mainly due to the following factors: expense no longer will be repeated as of 2007, lower Selic Rate in 2006; and which will contribute to better results going compliance with the debt amortization schedule. forward. GRI-3.10 Extraordinary Items EC3 Net Income AES Eletropaulo posted net income of R$373.4 Discontinuation of the Actuarial Liability million in 2006, in relation to a R$155.5 million Recognition loss in 2005. In 2002, AES Eletropaulo recognized the R$ It is worth mentioning that the 2005 and 2,431.3 million unrecorded actuarial liability with 2004 financial statements were adjusted pursuant Fundação CESP, observed on December 31, 2001. to CVM (Comissão de Valores Mobiliários, or Securities and Exchange Commission) Order Nº 555 of December 12, 2005, corresponding to the accounting of the expenses deferred with the 2004 debt restructuring. EC1 With a net income 0f R$373.4 million in 2006, AES Eletropaulo reversed the loss it had accumulated until the beginning of the second semester. 74 As a result, the Company managed to absorb On December 26, 2006, the term of the the loss accrued in 2005, and it was possible to pay “Mathematical Reserves” contract with dividends totaling R$130.4 million (R$3.23/´000 Fundação Cesp, totaling R$2,245.1 million at preferred shares and R$2,94/’000 common that date, was extended from 2017 to 2022; and shares), to be approved by the Board of Directors Both renegotiated contracts were retroactive to on April 9, 2007. January 2006, which meant a R$633 million saving for the Company up to the end of 2008. Cash Flow The full 2006 cash flow is outlined on pages 9 and 10, in the Financial Statements. The average cost of AES Eletropaulo’s total debt rose from 88.2% of the CDI in 2005 to 104.3% of the CDI in 2006. This variation is Debt Consolidated Net Debt fell by 19.8% when compared with the situation on December 31, 2005, due to the reconciled amortization schedule and the explained by a lower CDI rate. However, in absolute terms, the full cost of the debt fell from 15.80% p.a. in 2005 to 13.84% p.a. in 2006. The average maturity of the total debt rose drop in the Selic Rate. This fall made it possible for from 3.7 years in 2005 to 5.5 years in 2006, the Company to report a consolidated net debt of including the extension of the two debt contracts R$3,657.6 million and a consolidated gross debt of with Fundação Cesp. R$4,829.9 million of on December 31, 2006. AES Eletropaulo continued its financial strategy of extending maturity dates and reducing the average cost of its debt with creditor banks in 2006, which resulted in better credit indicators for the Company in the year. AES Eletropaulo made only one bond issue in Total Debt IGP – DI 2006, and raised R$300 million (CCBs, or Bank CDI/Selic Credit Notes), in April, with an average maturity Fixed Rate of 5.9 years and an average rate of CDI + 1.82%. Libor The funds were allocated to pay the outstanding debt of R$234.7 million with creditor banks 1.6% renegotiated on March 12, 2004. Debt renegotiation with Fundação Cesp: 11.6% The term date of the “Debt Confession” contract with Fundação Cesp, totaling R$522.2 million, 50% was extended from 2008 to 2022 on September 29, 2006; 36.8% 75 This result allowed a rise in the Standard & The foreign currency denominated portion of Poor's and Fitch international scale ratings for debt fell from 6.0% of the total amount at the end AES Eletropaulo, from B+ to BB-. Concerning of 2005 to 1.6% at the end of 2006, which reduced national scale ratings, the Fitch rating went up the Company’s foreign exchange exposure. 95.9% from BBB+ to A, whereas the S&P rating rose from of this portion is hedged for foreign exchange risk. BBB+ to A-. AES Eletropaulo will need no additional lines of According to AES Eletropaulo’s current debt credit to honor its obligations in 2007. However, it profile, 88.2% of its obligations are adjusted will remain on the watch for good opportunities to by variable rates, 36.8% of which are corrected finance investments as part of its financial strategy. by the Selic rate. Moreover, it will continue to seek alternatives to improve the conditions of the issued securities to reduce costs and extend maturities. Consolidated Debt Long-term Short-term 20% 80% Financial Hedge Local currency Hedge Foreign Currency 76 62% 83% 94% 0.1% 1.5% 98.54% 2006 17% 2005 2003 2002 54% 35% 3% 2004 42% 4% 1% 5% Our Shares as an Investment AES Eletropaulo is a publicly-held corporation AES Eletropaulo shares are listed on Bovespa’s whose common and preferred shares are traded Corporate Sustainability Index (ISE), which on the São Paulo Stock Exchange (Bovespa) consists of 43 stocks of 34 companies, which under ticker symbols ELPL3, ELPL5 and ELPL6. account for 48.5% of Bovespa’s total market When it joined Level 2 on the Bovespa Corporate capitalization. ISE was created to become a Governance Standards in December 2004, benchmark for socially responsible investment. the Company and its controlling shareholders It includes stock of companies that are selected committed themselves to following a number from those whose securities have the highest of corporate governance practices and granting liquidity at Bovespa and that meet pre-established minority shareholders additional rights. social responsibility and corporate sustainability This achievement greatly benefits investors requirements. because it means better stock pricing, improved 2.6 monitoring of Company business, greater assurance of shareholder’s rights and lower risk. 77 Shareholding Structure September 2006 AES Eletropaulo’s capital stock in December secondary offer of class B preferred shares 2006 totaled R$1,057.6 million and consisted issued by AES Eletropaulo and controlled by of 16,651,204,352 common shares (39.8% of the AES Transgás S.A. (“AES Transgás”) totaling total) and 25,184,767,324 preferred shares about R$1.2 billion; and (60.2% of the total), with a total free float of Brasiliana merger into AES Transgás. 56.2%. The Company had 51,326 shareholders October 2006 at the end of the year. advance payment of the debentures issued by Company Restructuring Brasiliana (amounting to about US$607 million) Brasiliana Energia S.A. (“Brasiliana”), to BNDES; an indirect controlling shareholder of issue of Commercial Papers by Energia Paulista AES Eletropaulo, conducted a financial and Participações S.A. (“Energia Paulista”) totaling shareholding restructuring with a view to R$800 million as a bridge loan for the later full strengthening the capital structure of the group payment of the 3rd issue of Companhia Brasiliana by reducing its indebtedness and restructuring de Energia debentures; its outstanding debt. Furthermore, it intends to advance payment of the debentures issued by eliminate inefficiencies arising from the existence Energia Paulista Participações S.A. (“Energia of holding companies or intermediaries, some of Paulista”) and amounting to about R$206 which with overseas headquarters. million (principal and interest); and The main restructuring activities in 2006 were: merger of AES Transgás into Energia Paulista with the name Companhia Brasiliana de Energia. Common % Preferred (Class A) % Preferred (Class B) % Total % 12,956,450,380 77.81 0 0.00 0 0.00 12,956,450,380 30.97 Federal Union 3,335,596,142 20.03 64,630 0.01 0 0.00 3,335,660,772 7.97 Cia. Brasiliana de Energia 0 0.00 0 0.00 1,858,602,977 7.56 1,858,602,977 4.44 BNDES 0 0.00 0 0.00 183,644,102 0.75 183,644,102 0.44 359,157,830 2.16 592,272,636 99.99 22,550,182,979 91.70 23,501,613,445 56.18 16,651,204,352 100.00 592,337,266 100.00 24,592,430,058 100.00 41,835,971,676 100.00 Shareholder AES ELPA Others (Free Float) Total 78 November 2006 Creation of Class B Preferred Shares (PNB) advance payment of the bonds issued by AES IHB amounting to about US$ 322 million The General Shareholders’ Meeting of July 11, (principal and interest). 2006 approved the creation of new Class B AES Eletropaulo shares (PNBs). The existing December 2006 preferred shares are to be called Class A (PNAs). new debenture issue by Companhia Brasiliana de The PNB holders will have 100% tag along rights, Energia totaling R$800 million. and all other statutory rights of the PNAs are maintained. 2.9 Also approved was the establishment of a 30-day Next steps: period for PNA shareholders to convert their shares The intermediary and non-operating holding to PNBs one-to-one. The conversion period began on companies AES Tietê Participações and the fourth working day after the publication of the AES Tietê Holdings will be extinguished Notice To Shareholders. The notice was published as according to the financial and corporate soon as CVM allowed AES Eletropaulo to register the restructuring plan of Brasiliana Energia S.A. creation of PNBs. in order to make the whole corporate structure more efficient. Simplified Shareholding Structure (after restructuring) 2.9 AES BNDES AES 49.99% Common 100% Preferred 50.01% Common Cia. Brasiliana de Energia 98.26% Common Minorit. 7.38% Preferred 1.74% Common AES ELPA 77.81% Common Minorit. Federal Union 2.16% Common 91.89% Preferred 20.03% Common BNDES 0.76% Preferred 79 As part of the Company Restructuring made in 2006, the Secondary Public Offer of Class B preferred shares of AES Eletropaulo increased the Company’s free float to 56.2%. Secondary Public Offer of the Secondary Public Offer of the Preferred Class B Shares Preferred Class B Shares A secondary offer of 15,829,189,000 AES Eletropaulo’s Class A preferred shares AES Eletropaulo Class B preferred shares (PNBs) (ELPL5) ended 2006 quoted at R$102.50 per owned by AES Transgás Empreendimentos S.A. thousand shares, a 2.5% appreciation over the was made at a price of R$85.00 per thousand year. Concerning Class B preferred shares, priced shares on September 25, 2006. The Company’s at R$109.00 per thousand shares at the end of the free float rose to 56.2% after the offer, and year, appreciation was 28.2% over the secondary therefore, exceeded Bovespa’s minimum offer pricing of R$85.00. Since these shares were requirement for Corporate Governance Level 2, first offered on August 31, 2006, priced at R$93.6 which is a minimum of 25% of all shares available per thousand shares, appreciation was 16.5%. for trading. As a result, the Company fulfilled The performance of these shares raised this requirement long before its deadline to do so AES Eletropaulo’s market capitalization (December 2007.) to R$4,560.1 million. With the funds raised after the full exercise In 2006, Ibovespa (the São Paulo Stock of the over-allotment option (greenshoe), the Exchange Index) rose by 32.9% and IEE (Electric updated balance of Brasiliana Energia S.A.’s Energy Index) increased by 40.8%. debentures with BNDES was paid in advance. In 2006, the average daily financial trading volume of AES Eletropaulo’s preferred shares was R$18.0 million, compared to R$4.2 million in 2005. This substantial increase was mainly due to the secondary offer of 15.8 billion Class B shares. 80 ELPL5 x Ibovespa x IEE (IBF – 12/29/05) IEE Ibovespa ELPL5 145 +40.8% +32.9% 135 125 115 105 +2.5% 95 85 Dec - 06 Oct - 06 Aug - 06 Jun - 06 Apr - 06 Feb - 06 Dec - 05 75 ELPL6 x Ibovespa x IEE (IBF – 08/31/06=100) IEE Ibovespa ELPL6 +22.7% 120 +17.9% 110 +16.5% 100 Dec - 06 Nov - 06 Oct - 06 Sep - 06 Aug - 06 90 81 Preferred shares were traded at all Bovespa sessions, in a total of 75,499 transactions with 9.2 billion shares. Shareholder Remuneration The Company reverted the situation of accumulated losses, of R$262.1 million, as at December 31, 2005 with the 2006 net income. The payment of dividends corresponding to the remaining 2006 net income, after absorbing accumulated losses, was proposed by the Board Meeting of March 6, 2007, and approved by the Shareholders' General Meeting held on April 9, 2007. The amount to be paid as dividends proposed by the Company’s management is R$130.4 million. Proposed Dividends 2006 (R$ million) Accrued Losses 2005 Reversal of prescribed dividends 3.8 Income in 2006 373.4 Net Income 115.0 Legal Reserve (5%) (5.8) Realization of Revaluation Reserve Dividends 82 (262.1) 21.1 130.4 Strategies and Outlook The year of 2006 was marked by major Based on the belief that the basis of sustainable structural adjustments in the Company, which development is the continuity of its actions, included shareholding restructuring, management AES Eletropaulo will work even more to offer a restructuring and leadership development. better service and improve its internal processes. These adjustments also emphasize work With the groundwork laid, the Company is now processes and methods, essential due to the better structured and equipped to develop new nature of Company's activity. Also important projects and, therefore, pursue its goals. is the dissemination of a comprehensive AES Eletropaulo also seeks greater synergy concept of sustainability – economic, social and with other group companies in Brazil and abroad environmental – among the employees, as a in order to strengthen its commitment to keeping commitment for all Company actions. After this and improving operating efficiency and making its period, AES Eletropaulo is now better prepared actions sustainable and long-lasting. An example to improve, modernize itself, achieve greater is the social and environmental assessments, efficiency and, consequently, better results. which have begun. A central policy for this issue will be introduced in 2007. 83 AES Eletropaulo is also planning new investments for the near future. A thorough project analysis will be introduced in 2007, which will mean a new cycle for the Company. This will certainly bring returns for shareholders. In 2007, AES Eletropaulo will be one of the first Brazilian companies to have a second Tariff Review. Due to this, it has been reviewing its processes, assessment methods and the peculiarities of the concession area. In view of the characteristics of its concession area – the most developed and densely populated in the Country – Company growth will not result from an organic expansion. AES Eletropaulo’s strategy to develop and increase profitability is to manage and reduce costs as well as increase the efficiency, productivity and reliability of the operating system. This can be achieved with better logistics and the use of innovative methods, technological systems and processes. 84 Sustainability Indicators AES Eletropaulo – base year 2006 – Ibase Matrix 1 – Basis for Calculation 2006 Value (R$ thousand) 2005 Value (R$ thousand) Net revenues (NR) 8,354,182 8,296,767 Operating result (OR) 1,095,755 505,370 Gross payroll (GP) 1,153,620 1,079,319 2 – Internal Social Indicators Value (‘000) % over GP % over NR Value (‘000) % over GP % over NR Nutrition 20,158 1.75 0.24 19,916 1.85 0.24 Mandatory payroll taxes 77,828 6.75 0.93 70,716 6.55 0.85 739,965 64.14 8.86 738,538 68.43 8.90 21,399 1.85 0.26 16,891 1.56 0.20 46 0.00 0.00 81 0.01 0.00 3,217 0.28 0.04 2,700 0.25 0.03 0 0.00 0 0.00 0 0.00 1,623 0.14 0.02 1,599 0.15 0.02 542 0.05 0.01 452 0.04 0.01 Profit sharing 31,361 2.72 0.38 34,816 3.23 0.42 Other 19,151 1.66 0.23 18,567 1.72 0.22 915,290 79.34 10.96 904,276 83.78 10.90 Value (‘000) % over OR % over NR Value (‘000) % over OR % over NR Education 3,217 0.29 0.04 3,176 0.63 0.04 Culture 3,422 0.31 0.04 3,107 0.61 0.04 0 0.00 0.00 0 0.00 0.00 Sport 935 0.09 0.01 22 0.00 0.00 Food 1,405 0.13 0.02 1,754 0.35 0.02 Others 8,249 0.75 0.10 12,461 2.47 0.15 18,466 1.69 0.22 21,753 4.30 0.26 Taxes – excluding social charges 2,992,631 273.11 35.82 2,633,509 521.11 31.74 Total – External social indicators 3,011,097 274.80 36.04 2,655,262 525.41 32.00 Value (‘000) % over OR % over NR Value (‘000) % over OR % over NR 17 0.00 0.00 1,592 0.32 0.02 Investments in programs and/or external projects 1,890 0.17 0.02 1,199 0.24 0.01 Total investments in environmental issues 1,907 0.17 0.02 2,791 0.55 0.03 Private pension plan Healthcare Occupational Safety Education Culture Training and professional development Day-care Total – Internal social indicators 3 – External Social Indicators Health and sanitation Total contributions to society 4 – Environmental Indicators Investments related to production/operations As for the determination of “annual goals” to minimize residues, general consumption in production/operations and to enhance efficacy in the use of natural resources, the Company ( ) has no goals ( ) accomplishes 0 to 50% ( ) accomplishes 51 to 75% ( X ) accomplishes 76 to 100% ( ) has no goals ( ) accomplishes 0 to 50% ( ) accomplishes 51 to 75% ( X ) accomplishes 76 to 100% 85 5 – Employee Indicators 2006 2005 Number of employees at end of period 4,316 4,377 164 224 4,695 4,438 68 111 Number of employees over 45 years old 551 482 Number of women working at the Company 865 895 % of management positions occupied by women 12.44 22.00 Number of African Brazilians working at the Company 151 138 % of management positions occupied by Afro-Brazilians 0.00 0.00 49 42 2006 2007 Goals 73.85% 0 0 0 Number of employees hired during the period Number of outsourced workers Number of trainees Number of handicapped employees 6 – Material Information as to the Exercise of Corporate Citizenship Ratio between lower and higher Company remuneration Total number of labor accidents The social and environmental projects developed by the Company were established by: The safety and health standards at the workplace were established by ( ) officers ( X ) officers and mngt ( ) all employees ( ) officers ( ) officers and mngt ( X ) officers and mngt ( ) all employees ( ) everyone+ CIPA ( ) officers and mngt ( ) all ( X ) everyone+ employees CIPA As to the employees’ union-related freedom, ( ) does not get right of collective negotiation and internal involved representation, the Company: ( ) stimulates ( X ) follows and follows OIT OIT rules rules ( X ) all employees ( ) will not get ( ) will follow involved OIT rules ( X ) will stimulate and follow OIT rules The private pension plan covers: ( ) officers ( ) officers and mngt ( X ) all employees ( ) officers ( ) officers and mngt ( X ) all employees The profit sharing plan covers: ( ) officers ( ) officers and mngt ( X ) all employees ( ) officers ( ) officers and mngt ( X ) all employees When selecting the suppliers, the same standards of ethics and social/environmental responsibility adopted by the Company: ( ) are not considered ( ) are recommended ( X ) are required ( ) will not be ( ) will be considered recommended ( X ) will be required ( ) does not get involved ( ) are supports ( X ) organizes and stimulates ( ) will not get involved Total number of customers’ complaints and critiques: at Company ND at Procon 135 at Court 12.263 at Company 0 % of complaints and critiques responded or solved: at Company _______% at Procon _______% at Court _______% at Company _______% As to the participation of employees in voluntary work projects, the Company: Total value added to distribute (R$ thousand): Added value distribution 7 – Further Information 86 ( ) will ( X ) will organize support and stimulate at Procon 0 at Court at Procon _______% 0 at Court _______% In 2006: R$6,367,163 In 2005: R$5,730,936 63% government 16% employees 2% shareholders 14% third parties 5% retained at the Company 64% government 14% employees 0% shareholders 19% third parties 0% retained at the Company Added Value Statement Consolidated Added Value Statement 1. Revenues Gross Revenues from the Sale of Energy and Services Allowance for Bad Debts Non-operating Revenues (Expenses) 2. Inputs Acquired From Third Parties Materials Other Operating Costs Cost of Energy Bought and Transmission Third-party Services Loss on the Sale of Fixed Assets 2006 2005 R$ thousand % R$ thousand % 11,154,632 176 10,397,277 181 11,350,820 179 11,180,335 195 (145,460) (2) (747,375) (13) (50,728) (1) (35,683) (1) 4,995,086 79 5,121,267 89 24,822 - 41,195 1 309,669 5 121,289 2 4,392,425 69 4,712,538 82 268,170 5 244,485 4 - - 1,760 0 313,029 5 299,608 5 313,029 5 299,608 5 4. Net Generated Added Value 5,846,517 92 4,976,402 87 5. Added Value Received From Equity from Affiliates Financial income 520,646 520,646 8 8 754,534 754,534 13 13 6,367,163 100 5,730,936 100 1,040,698 16 980,683 17 3. Retention Depreciation and Amortization 6. Added Value to Distribute 7. Added Value Distribution Employees Compensation and Social Charges 247,887 4 186,108 3 Management Compensation 5,060 - 4,973 0 Profit Sharing 31,361 - 35,017 1 13 Private Pension Fund 739,965 12 738,538 Others 16,425 - 16,047 0 Taxes 4,079,809 63 3,811,316 67 983,066 15 674,570 12 602,270 9 454,550 8 0 Federal Cofins Pis 139,737 2 25,525 INSS 45,697 1 43,555 1 Social Charges – Others 12,179 - 10,519 0 Others (IT, CSLL, CPMF) 183,183 3 140,421 2 State 2,187,690 34 2,087,921 36 ICMS 2,186,054 34 2,086,149 36 1,636 - 1,772 0 16,443 - 15,068 0 1,496 - 1,259 0 13,770 - 12,353 0 Others Municipal ISS IPTU Others 1,177 - 1,456 0 Regulatory Charges Related to Concession 892,610 14 1,033,757 18 Financing Parties 873,285 14 1,094,470 19 862,922 14 1,084,108 19 10,363 - 10,362 0 373,371 7 (155,533) (3) 373,371 6 - - - 1 (155,533) (3) 6,367,163 100 5,730,936 100 Interests Rents Retained Earnings (Loss) Accumulated Income Net Loss Suplementary information to the Financial Statements, according to Resolution CFC #1.010/04. 87 GRI Index 3.12 AES Eletropaulo has used the guidelines of The abbreviation “NA” (not applicable) was Global Reporting Initiative – GRI –G3 (third used in many indicators in this first edition. In some generation) for the first time to produce this report. cases, this should be interpreted as a difficulty in The application level of the guidelines was “C”, gathering data and information related to these which includes the Profile indicators 1.1, 2.1, 2.10, indicators. The Company is committed to increasing 3.1, 3.8, 3.10, 3.12, 4.1, 4.4, 4.14 and 4.15, besides a the level of application of the guidelines to “B” in minimum of ten performance indicators including the next edition. With this in mind, it will further at least one Social indicator, one Economic disseminate the concepts of sustainability among indicator and one Environmental indicator its employees and managers, review the current according to the protocol designed by GRI programs and invest both in new programs and in (www.globalreporting.org). more accurate data collecting systems and processes. Profile 1. Strategy and Analysis Chapter/Section Page 1.1 Statement from the most senior decision-maker of the organization about the relevance of sustainability to the organization and its strategy. Message from the CEO 1.2 Description of key impacts, risks, and opportunities. Environment Context/No Fines; Environmental Management; Risk Management; 38. Financial Instruments 17, 65, FS-67 2. Organizational Profile Chapter/Section Page 2.1 Name of the organization. Profile 2, FS-13 2.2 Primary brands, products, and/or services. Profile 2 2.3 Operating structure of the organization, including main divisions, operating unities, subsiaries and joint ventures. Corporate Governance 14 2.4 Location of organization’s headquarters. Corporate Information 94 2.5 Number of countries where the organization operates, and names of countries with either major operations Profile or that are specifically relevant to the sustainability issues covered in the report. 8 3 2.6 Nature of ownership and legal form. Our Shares as an Investment/Shareholding Structure; Explanatory Notes to Accounting Statements; 1. Operating Context 2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Profile/Operating Activities 2.8 Scale of the reporting organization. Profile 2, 3 2.9 Significant changes during the reporting period regarding size, structure, or ownership. Our Shares as an Investment 78 2.10 Awards received in the reporting period. Health and Safety; Environmental Management/ Actions; Our Shares as an Investment/ Shareholding Restructuring 32, 46 3. Reports parameters Chapter/Section Page 3.1 Reporting period (e.g., fiscal/calendar year) for information provided. Corporate Information 94 3.2 Date of most recent previous report (if any). Methodology; Corporate Information 94 3.3 Reporting cycle (annual, biennial, etc.) Methodology; Corporate Information 94 3.4 Contact point for questions regarding the report or its contents. Business Management/Communication; Corporate Information 3.5 Process for defining report content, including: a) Determining materiality; b) Prioritizing topics within the report; and c) Identifying stakeholders the organization expects to use the report. Methodology 7 3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). Methodology 6 3.7 State any specific limitations on the scope or boundary of the report. 88 77, FS-13 18, 20 43, 94 NA 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. NA 3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. NA 3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). Financial Income/ Economic and Financial Performance 3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. Methodology 3.12 Table identifying the location of the Standard Disclosures in the report. Table of Contents; GRI-G3 Index Policy and current practice with regard to seeking external assurance for the report. Corporate Governance/Audit; Explanatory Notes; Financial Instruments 3.13 4. Governance, Commitments, and Engagement Chapter/Section 73,74 6 1, 88 14, FS-75 Page 4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Corporate Governance/Board of Directors; Corporate Governance/ Statutory Audit Committee; Corporate Information/ Board of Directors/ Statutory Audit Committee 4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement). Corporate Governance/Board of Directors; Corporate Governance/ Statutory Audit Committee 12, 13 4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. Corporate Governance/Board of Directors; Corporate Governance/ Statutory Audit Committee 12, 13 4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Corporate Governance/ Statutory Audit Committee 4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance). 4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. 4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics. 4.8 Process for determining the qualifications and expertise of the members of the highest governance body for Profile guiding the organization’s strategy on economic, environmental, and social topics. 3 4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. 11 4.10 Self-evaluation processes of performance conducted by the highest governance body, especially with regard to economic environmental, and social performance. ND 4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. ND 4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. 4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: a) has positions in governance bodies; b) participates in projects or Sector Environment/No Fines committees; c) Contributes with funds that exceed basic fee of an associated member; and d) Considers its memberships as strategical. 17 4.14 List of stakeholder groups engaged by the organization. Methodology 6 4.15 Base for identification and selection of stakeholders with whom to became engaged. Capital Expenditures 25 4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Social Management/ Education and Culture; Social Management/Education and Culture/ Cultural Projects Tables; Social Management/ Education and Culture 57, 58, 59, 60, 61, 62, 63, 64 4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns. Capital Expenditures/Regularization of illegal electric connections 26 12, 13, 93 13 ND Corporate Governance 11 ND Corporate Governance/Code of Ethics Corporate Governance/Sarbanes-Oxley Law 12 Economic Performance Indicators Aspect: Economic Performance Essential EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Essential EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change. Essential EC3 Coverage of the organization’s defined benefit plan obligations. Essential EC4 Significant financial assistance received from government. Aspect: Market Presence Essential EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. Chapter/Section Page Economic and Financial Performance/Net Income Explanatory Notes 71, 72, 74, FS-57, FS-59, FS-61, FS-63 Economic and Financial Performance/Net Income Explanatory Notes 71, 72, 74, FS-57, FS-59 FS-61, FS-63 ND ND Chapter/Section Business Management/Remuneration and Benefit Policy Page 39 FS (Financial Statements): This abbreviation represents the Financial Statements page, where the G3 indicators can be found. NA (Non-applicable) ND (Non-available) 89 Essential EC6 Relationship with Suppliers; 4. Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Summary of the Main Accounting Practices; 18. Suppliers Essential EC7 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation. Aspect: Indirect Economic Impacts Essential EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Additional EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. 44, FS-16 FS-38 ND Chapter/Section Capital Expenditures Page 25 ND Environmental Performance Indicators Aspect: Materials Chapter/Section Page Essential EN1 Materials used by weight or volume. Environmental Management ND Essential EN2 Percentage of materials used that are recycled input materials. Environmental Management ND Aspect: Energy Essential Essential EN3 EN4 Chapter/Section Page Direct energy consumption by primary energy source. Environmental Management/Energy Consumption 52 Indirect energy consumption by primary source. Environmental Management/Energy Consumption 52 26, 30 26, 30 Additional EN5 Energy saved due to conservation and efficiency improvements. Capital Expenditures/Environmental Management Additional EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Capital Expenditures/Environmental Management Additional EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Aspect: Water ND Chapter/Section Page Essential EN8 Total water withdrawal by source. Environmental Management 53 Additional EN9 Water sources significantly affected by withdrawal of water. Environmental Management NA Additional EN10 Percentage and total volume of water recycled and reused. Environmental Management ND Aspect: Biodiversity Chapter/Section Page Essential EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Environmental Management 53 Essential EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and Environmental Management areas of high biodiversity value outside protected areas. 53 Additional EN13 Habitats protected or restored. Environmental Management ND Additional EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Environmental Management ND EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Environmental Management NA Additional Aspect: Emissions, Effluents, and Waste Chapter/Section Page Essential EN16 Total direct and indirect greenhouse gas emissions by weight. Environmental Management 52 Essential EN17 Other significant indirect greenhouse gas emissions by weight. Environmental Management 52, 53 Additional EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Environmental Management 47 Essential EN19 Emissions of ozone-depleting substances by weight. Environmental Management 52 Essential EN20 NO2 SO4 and other significant air emissions by type and weight. Environmental Management 52, 53 Essential EN21 Total water discharge by quality and destination. Environmental Management 49 Essential EN22 Total weight of waste by type and disposal method. Environmental Management 49 Essential EN23 Total volume and number of significant overflows. Environmental Management 53 Additional EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. NA Additional EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff. NA Aspect: Products and Services Chapter/Section Page Essential EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Environmental Management 46, 47 Essential EN27 Percentage of products sold and their packaging materials that are reclaimed by category. 90 NA Aspect: Compliance Essential EN28 Chapter/Section Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Aspect: Transport Additional EN29 Chapter/Section Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce. Aspect: Overall Additional EN30 Environmental Management Environmental Management Chapter/Section Total environmental protection expenditures and investments by type. Environmental Management Page 53, FS-50 Page 52 Page 53 Labor Practices and Decent Work Performance Indicators Aspect: Employment Chapter/Section Essential LA1 Total workforce by employment type, employment contract, and region. Business Management/ Relationship with Internal Stakeholders 37, 38, 39, 40, 41 Essential LA2 Total number and rate of employee turnover by age group, gender, and region. Business Management/ Relationship with Internal Stakeholders 37, 38, 39, 40, 41 Additional LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Business Management/ Relationship with Internal Stakeholders 37, 38, 39, 40, 41 Aspect: Labor/Management Relations Chapter/Section Essential Essential LA4 Percentage of employees covered by collective bargaining agreements. Business Management/Remuneration and Benefit Policy LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements. Business Management/ Relationship with Internal Stakeholders Aspect: Occupational Health and Safety Chapter/Section Page Page 39 37, 38, 39, 40, 41 Page Additional LA6 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs. Essential LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. Business Management 33 Essential LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Business Management 33, 35, 37 Additional LA9 Health and safety topics covered in formal agreements with trade unions. ND ND Aspect: Training and Education Chapter/Section Essential LA10 Average hours of training per year per employee by employee category. Business Management Additional LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Health and Safety/Business Management Additional LA12 Percentage of employees receiving regular performance and career development reviews. Aspect: Diversity and Equal Opportunity Essential LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. Essential LA14 Ratio of basic salary of men to women by employee category. Page 37 33, 37 ND Chapter/Section Page Business Management 37, 38, 39, 40, 41 Business Management 37, 38, 39, 40, 41 Human Rights Performance Indicators Aspect: Investment and Procurement Practices Chapter/Section Page Essential HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. Essential HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. ND Additional HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. ND Aspect: Non-discrimination Essential HR4 Total number of incidents of discrimination and actions taken. Aspect: Freedom Of Association and Collective Bargaining Essential HR5 HR6 Chapter/Section Page NA Chapter/Section Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. Page ND Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. Aspect: Child Labor Essential Chapter/Section ND Business Management Page 44 FS (Financial Statements): This abbreviation represents the Financial Statements page, where the G3 indicators can be found. NA (Non-applicable) ND (Non-available) 91 Aspect: Forced And Compulsory Labor Essential HR7 Aspect: Security Practices Additional HR8 HR9 Chapter/Section Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. Aspect: Indigenous Rights Additional Chapter/Section Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to Business Management contribute to the elimination of forced or compulsory labor. Page 44 Page ND Chapter/Section Total number of incidents of violations involving rights of indigenous people and actions taken. Page ND Society Performance Indicators Aspect: Community Essential SO1 Chapter/Section Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Aspect: Corruption Page ND Chapter/Section Page Essential SO2 Percentage and total number of business units analyzed for risks related to corruption. ND Essential SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures. ND Essential SO4 Actions taken in response to incidents of corruption. ND Aspect: Public Policy Essential Additional Public policy positions and participation in public policy development and lobbying. ND SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. ND SO7 SO8 Chapter/Section Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. Aspect: Compliance Essential Page SO5 Aspect: Anti-competitive Behavior Additional Chapter/Section Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Page ND Chapter/Section Page Explanatory Notes/ 23. Provisions for Litigations and Contingencies FS-50 Chapter/Section Page Capital Expenditures/New Technologies 29,30 Product Responsibility Performance Indicators Aspect: Customer Health and Safety Essential PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Additional PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Aspect: Product and Service Labeling ND Chapter/Section Page Essential PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. ND Additional PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. ND Additional PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Aspect: Marketing Communications Capital Expenditures 24, 25 Chapter/Section Page Essential PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. ND Additional PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. ND Aspect: Customer Privacy Additional PR8 Aspect: Compliance Essential PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Page NA Chapter/Section FS (Financial Statements): This abbreviation represents the Financial Statements page, where the G3 indicators can be found. NA (Non-applicable) ND (Non-available) 92 Chapter/Section Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Sector Environment; Explanatory Notes Provisions for Litigations and Contingencies Page 17, FS-50 Corporate Information Board of Directors Board of Executive Officers Chairman of the Board Chief Executive Officer Eduardo José Bernini Andrés Ricardo Gluski Weilert Chief Operation Officer Charles Lenzi Finance & Investor Relations VP Britaldo Effective Members Pedrosa Soares Eduardo José Bernini Legal Affairs VP Pedro de Freitas Britaldo Pedrosa Soares Almeida Bueno Vieira Eduardo Daniel Dutrey Regulatory Affairs VP Carlos Jeffery Atwood Safford Augusto Leite Brandão Lucio da Silva Santos Communication & Social Vito Joseph Mandilovich Responsibility VP Maria Angela Jabur Helena Kerr do Amaral Corporate Governance VP Mauricio Vargas Eduardo de V. C. Annunciato Shared Services VP Ivar Pettersson Pedro Roberto Cauvilla Environment Management & Carbon Peter Greiner Credit Director Demóstenes Barbosa da Silva Substitute Members Distribution VP Cyro Vicente Boccuzzi Antonio Carlos de Oliveira Commercial VP Marcelo de Carvalho Lopes Gobbi Lima Silvestre Rabello de Aguiar Junior Human Resources VP Manuel Paulo Martins Sérgio Canuto da Silva Business Development VP Jeffery A. Safford Ricardo A. Management & Control Director Victor Kodja Statutory Audit Committee Safety, Health and Environment Effective Members Director Sean Mederos Lidiane Delesderreier Gonçalves General Services & Corporate Safety Renato Francisco Martins Director Maria do Carmo Marini Ricardo Berer 4.1 Paulo José dos Reis Souza Márcio Luciano Mancini Alternate Members Alexandre Porciúncula Gomes Pereira Eduardo Klingelhoefer de Sá Luciano Siani Pires Fernando José Alves dos Santos 93 Headquarters General information Av. Lourenço Marques, 158 This Sustainability Report collects the actions and CEP 04547-100 Vila Olímpia programs undertaken by AES Eletropaulo between São Paulo SP Brazil January 1st and December 31, 2006. Tel.: (55 11) 2195 2021 Fax: (55 11) 2195 2269 The present edition substitutes the previous one, Site: www.eletropaulo.com.br published in 2006, with information relative to Corporate Tax Payer Enrollment Number the year of 2005 and maintains the annual cycle of nº 61.695.227/0001-93 the Company’s issuance of reports. State Registration Number nº 35.300.050.274 This publication has been developed for the 2.4 electronic media and it is available at Investor Relations Finance & Investor Relations VP Britaldo Soares Investor Relations Director Clarice Assis E-mail: [email protected] Book-Entry Share System Banco Itaú S.A. Shareholder Service Office Centro Empresarial Itaúsa Av. Eng. Armando de Arruda Pereira, 707 Torre Eudoro Villela – 9º andar Tel.: (55 11) 5029 1910 Independent Auditors Ernst &Young Auditores Independentes Secutiries Exchange Bolsa de Valores de São Paulo (Bovespa) Ticker symbols: ELPL3 (ON shares), ELPL5 and ELPL6 (PN shares, classes A and B) Information Sources Diário Oficial do Estado de São Paulo (São Paulo State Register) Valor Econômico www.eletropaulo.com.br/ri 94 www.eletropaulo.com.br 3.1 94 2003 19,114 98 2004 22,351 98 2005 21,753 1,490 1,606 1,677 1,896 1,936 2.1 16.0 10.0 12.0 22.0 12.4 -10.4 p.p. 8,354 8,297 7,394 6,432 5,781 2006 2005 2004 2003 2002 1,936.0 1,896.0 1,677.0 1,606.0 1,490.0 2.1 1.5 2006 114 2002 15,812 18,466 -18.8 2005 5.52 21,753 6.8 Private Social Investments – R$ thousand 2005 6.4 2004 6.9 Responsibility VP Global RI Working Team Sustainability Consultancy Contents Ana Cristina da TheMediaGroup Conceição Mariana Paes Manso Alves BSD Brasil Corporate Image Luiz Vaz Carlos Rafael Tanjioni Daniel Di Prinzio Graphic Design Social Responsibility TheMediaGroup [email protected] Photography Investor Relations AES Collection Clarice Silva Assis Maria Carolina Daniel Rosa F. Gonçalves Patrícia Zucarelli [email protected] Environment Demóstenes Barbosa 22,351 8.7 2003 -13.5 Number of Customers – million 19,114 7.87 text and translation Miranda Neto José Luiz Simionato 2002 9.1 Maria Angela Jabur Communication & Social da Silva Gianpaola Ciniglio Raphael 15,812 8.9 2006 8.2 Coordination of content, [email protected] 5.5 11.1 Editorial Cordination Sergio Akira Maryama Economic Productivity R$ thousand/employee 2006 0.13 3,096 2004 32,668 4,410 7,408 1,167 2004 697 697 2004 Net Debt/Adjusted Ebitda 2005 2.06 3,046 2003 32,774 4,006 8,181 1,262 2003 864 864 2003 2006 2003 103 5.1 2006 Chg% 06/05 18,466 -15.1 2002 * Adjusted Ebitda = Ebitda + Liability Expenses on FCESP + RTE + Extraordinary Items +2.5 +16.5 8.92 4,560 9.0 2006 Chg% 06/05 31,656 0.1 4,316 -1.4 7,335 1.5 1,267 4.7 2006 Chg% 06/05 17 -98.9 1,890 57.6 2006 Chg% 06/05 5.0% 5.3 -20.82 1,088 2002 32,451 3,881 8,362 1,292 2002 218 218 2002 +38.9 -3.72 4,184 2005 31,634 4,377 7,227 1,210 2005 1,592 1,199 2005 63.0% 2005 +35.1 16.0% 3.0 +1.6 Credits 2.0% 2004 +180.0 14.0% 5.1 -66.7 11,351 1.8 8,354 0.7 6,904 -7.6 1,450 75.8 1,763 57.1 2,491 16.7 -369 15.7 373 NA 2006 Chg% 06/05 21.1 7.6 p.p. 29.8 4.1 p.p. 4.5 NA 2006 Chg% 06/05 12,451 0.6 2,196 12.3 4,830 -4.8 1.6 4.4 p.p. 3,658 -19.8 1.7 -26.1 1.5 -28.6 378 -6.4 2006 Chg% 06/05 2004 11,154 8,297 7,471 825 1,122 2,134 -319 -156 2005 13.5 25.7 NA 2005 12,372 1,955 5,075 6.0 4,562 2.3 2.1 404 2005 2005 3.3 9,981 7,394 6,346 1,048 1,317 1,718 -594 -28 2004 17.8 23.2 NA 2004 12,821 2,198 5,284 17.0 5,091 2.3 3.0 330 2004 2006 Chg% 06/05 2003 8,649 6,432 5,637 795 1,060 1,472 24 86 2003 16.5 22.9 1.34 2003 12,724 2,193 5,278 38.0 4,829 2.2 3.3 218 2003 Financial institutions 5.1 7,636 5,781 5,184 598 849 1,436 -1,394 -871 2002 14.7 24.8 NA 2002 12,952 2,106 5,902 47.0 5,610 2.7 3.9 180 2002 and other adjustments 2003 2005 Shareholders 3.9 2004 Accounting of losses 2002 2003 Payroll 5.0 2002 Net Operating Revenue – R$ million Government 2002 Controlling Company Results (R$ million) Gross operating revenues Net operating revenues Operating expenses and charges Result from service rendered (ebit) Ebitda Adjusted Ebitda* Net financial income (expense) Net income/loss Margins (%) Ebitda margin Adjusted Ebitda margin* Net margin Financial Indicators (R$ million) Fixed assets Shareholders’ equity Gross debt Gross debt – foreign currency (%) Net debt Net debt/Equity (times) Net debt/Adjusted Ebitda (times) Investments in Fixed Assets* Stock Market Indicators Market price return at Bovespa – preferred shares (%) PN PNA PNB Earnings (Loss) per thousand shares (R$) Market Capitalization (R$ million) Operational Indicators Market (GWh) Number of employees Productivity (MWh/employee) No. consumers/No. employees Environmental Indicators Investments in operations (R$ thousand) External projects (R$ thousand) Quality Indicators Equivalent Duration of Interruption per Consumer Unit (DEC) (hours) Equivalent Frequency of Interruption per Consumer Unit (FEC) (hours) Average Time of Service (TMA) (minutes) Social Indicators Private social investments (R$ thousand) Economic productivity (R$ thousand/employee) % of women in management positions Added Value Distribution 2004 Sustainability Highlights Sustainability Report 2006 Presentation AES Eletropaulo relates, in the next pages, Edifício Brasiliana the activities and events that marked the Rua Lourenço Marques 158 Company’s operations during the course of 04547 100 São Paulo SP 2006, a year of major accomplishments. In this Annual Sustainability Report, we sought to www.eletropaulo.com.br gather the main information about our work, which was translated into economic, financial, social and environmental results. Enjoy your reading!