Scott-McRae Group | Bumper to Bumper Newsletter (Fall 08)
Transcription
Scott-McRae Group | Bumper to Bumper Newsletter (Fall 08)
Fall 2008 in this issue : Summer of Community Fun ! kudos bumper stumper This summer, despite the distractions of an economic slowdown, presidential election, and vacations, the employees of Scott-McRae Group rose to the occasion by participating and organizing a wide variety of community activities. From painting child care centers to participating in food drives, employees have come up with creative ways to give back to their community. news & notes from our communities There are plenty of activities scheduled for the fall – Duval Acura’s golf tournament to raise funds for Dreams Come True, the American Lung Association O2 Green Asthma Walk, and the Tom Becker ALS|Golf for Life Tournament. Don’t forget to take pictures and send them to Bumper so everyone can share in the fun and good works! births, anniversaries, celebrations & credits Coming soon! Duval Acura is anxiously awaiting the new ’09 Acura TL which features the most powerful engine in Acura history. There will be two different models – the TL and TL SH-AWD® and a choice of two VTEC® powertrains. 2009 Acura TL SH-AWD® COMMUNITY ACTIVITIES COMING UP Tom Becker |ALS Golf For Life Tournament Duval Acura’s First Annual Golf Tournament Benefiting Dreams Come True This event is scheduled for Tuesday, September 23rd at 1PM at Queen’s Harbour Yacht and Country Club. Registration fee is $75 and includes greens fees, cart fees and a box lunch. Registration begins at noon. Tee time is at 1PM. Play is Captain’s Choice. There will be a Hole-In-One Contest with a chance to win a 2009 Acura TSX plus other great prizes and raffles. For more information, please contact Elva Bryant at 904-899-5709 or Stephanie Lammerding at 904-899-5794. Dreams Come True is a Jacksonville-based organization that provides “dream experiences” for children facing life-threatening illnesses. This tournament, in its fifth year, has raised over $400,000 for ALS research and the ALS Association’s work with families afflicted by this disease. The tournament is scheduled for Monday, November 3rd. While the field of play is already filled, there are numerous opportunities to support the organization. Visit www.alsafl.org and click on the link for the Tom Becker|ALS Golf For Life Tournament to find out how you can help. Help the Second Harvest Food Bank while cheering on your team to victory! Campbell’s® Chunky soup is continuing their NFL “Click for Cans” promotion that helps food banks throughout the country. Just visit http://www.chunky.com/ClickForCansLanding.aspx and vote for your team. It’s a fun way to help your city receive much needed food to stock their food banks. Bumper 2 Bumper | A Scott-McRae Group Newsletter American Lung Association’s “O2 Green Asthma Walk” 2 This is a new event for the American Lung Association and will be held on Saturday, October 25th at the University of North Florida Nature Trail. Registration begins at 8:30AM with the Walk slated to start at 9AM. Contact Liz Hux for more information at [email protected] or 904-380-4239. American Diabetes Association’s “StepOut Walk” The StepOut Walk will be held on Saturday, November 8th at the Jacksonville Zoo & Gardens. Registration begins at 8AM and the Walk begins at 9am. Contact Liz Hux for more information at [email protected] or 904-380-4239. RISK MANAGEMENT CORNER —From JoAnne Ackman Despite best efforts to protect workers’ vision, about 1,000 workplace eye injuries occur each day, most of which can be attributed to complacency. It’s important to resist the temptation to think in terms of “I’ve always done it this way” or “I’ll be careful.” Most eye injuries are the direct result of NOT wearing eye protection. Scott-McRae Group provides certain Personal Protective Equipment for employee use and safety, including eye goggles/glasses. Avoid potential eye injuries by always wearing safety eyewear when performing tasks that could cause injury to your eyes. KUDOS Dear Mr. Norris (Tampa Honda Land) I visited the Tampa Honda Land service department in October 2007, March 2008, and recently again in August 2008 for oil changes on my 2004 Honda Accord. Last summer, I moved to the area from Syracuse, NY to attend USF for graduate school and heard about Tampa Honda Land on the radio. Iwasdelightfullysurprisedwithafreecarwash,amulti-pointinspection, and a complementary rose upon check out. I wanted to formally thank you for a wonderful experience with surprisingly fast service, fair prices and a very friendly staff. You truly exceeded my expectations, which have been very low based on many bad experiences at other service departments in the past. I left Tampa Honda Land in a timely manner with confidence that my car was safe and ready for the road again. Just a friendly note to keep up the good work! I will continue to come to you for all my automotive needs in the future. Thanks again, Kristine M. Fallon Dear Mr. Hodges (Duval Honda) I would like to thank the two people in the oil change department. I bought my 2007 Fit at Honda at the Avenues and due to the rudeness, I will not take it back there! You have a customer for life. Thanks for being very nice and friendly! Paula Smith Dear Mr. Givens (Tampa Honda Land) May I take this opportunity to single out one of your Service Consultants. I am certain you receive negative comments from time-to-time. This one is positive. This employee demonstrates courtesy and is an excellent listener. It is my pleasure to commend Mr. Jorge Hernandez as a true professional. What a rare find! He recognized my problem immediately and truly surpassed my expectations. It is important that you recognize individuals such as Mr. Hernandez in some manner. I look forward to dealing with him in the future. He became involved with the repair of my car after National Auto Collision could not diagnose why the check engine light was still appearing on my dashboard. I applaud Mr. Salib for his attention to detail and refusal to settle for mediocrity. His hard work and concern for the customer are what makes him stand out. Emil is a valuable employee who creates value for your organization and deserves recognition for doing so. Regards, Sanjay Shetty, MD Dear Mr. Wells (Duval Mazda at the Avenues) I would just like to send a big thank you to your service department. On Monday, my daughter Courtney had a problem with her new car not starting as she tried to leave for school. She called for help and the service department was on top of the situation before the dealership had even opened. Please let them know as a Mom in another state feeling helpless it was a relief to be able to count on them to help my daughter. Courtney said they were kind and understanding, careful and concerned with her and the car. Kudos to all of you. Thank you again so much. Tammie Harlacker Dear Mr. Snyder (Duval Acura) I wanted to share some good news about your dealership with you. This afternoon, my car would not start. I received help jump-starting it and even though it was 6:36pm, I called Duval Acura and was told by a friendly service advisor, Joe Aralar, to come on in... he would wait for me. I made it just before 7:00 and he told me it would not take long to put in a new battery. I told him I would come back to get my oil changed since the yellow light came on a few days ago and I had planned on scheduling a service appointment on Friday. He said they could do that too so I would not have to come back. So, I thought you would like to know that you not only represent a fine product but your dealership does a stellar job keeping your customers happy. Integrity, yes! Friendly, yes! Accommodating, yes! Quality in every respect, priceless! Dr. Sandy Hansford Semi-retired Associate Professor University of North Florida From the Suggestion/Comment Box (Duval Honda) Compliment: Friendly/knowledgeable service-writer Scott Franklin and the best mechanic in Jacksonville – Eddie – who could ask for more? I’ll be recommending. John Bruhn | A Scott-McRae Group Newsletter I am writing to commend Mr. Emil Salib on the thorough job in overseeing the repairs of my car over the past few months. He has been prompt and courteous throughout the process and deserves commendation. Sincerely, Sarina C. Wilson Bumper 2 Bumper Dear Service Manager (Tampa Honda Land) 3 ACTIVITIES AROUND THE DIVISIONS Brandon Honda Duval Acura Brandon Honda Helps Child Abuse Council Move Duval Acura Supports March of Dimes Brandon Honda has been a longtime supporter of the Child Abuse Council. Their work continues as they cleaned and boxed toys for the facilities. The building was being sold and the toys were going to other Child Abuse locations. In addition to doing a good deed, Brandon Honda employees enjoyed being “kids” again. Tampa Honda Land Bumper 2 Bumper | A Scott-McRae Group Newsletter Tampa Honda Land Top Contributor to American Cancer Society Relay for Life 4 Go Go Speed Racer... Go! That was the theme as Duval Acura raced around the track! They drove the MDX’s and RDX’s around the route to pick up the tired and injured walkers in the March Of Dimes Walk for Babies. They also showed their support at one of the spirit stations by passing out water to the walkers and cheering them on before they crossed over the Acosta Bridge. Not only did they win by helping premature babies but Duval Acura won the Best Spirit Station Award for the Walk for the second year in a row! Jade from SMAG IT Support put together her own team and they won for best t-shirts at the Walk. A special thanks to Mitch Lyons for the racing trophies he donated to help make Duval Acura look “official.” The have one more special thanks to the “3 Amigos” who worked up a very big appetite! We couldn’t have done it without you! Meghan Bryant, Amelia Johnson & Sarah Snyder. Tampa Honda Land knows how to contribute. In this case, the employees under the very capable captainship of Aireen Ortiz, raised $8,951.36 for the American Cancer Society Relay for Life held in May. Tampa Honda Land was the top contributor to the American Cancer Society of Mid-Tampa for this event. Way to go!!! Duval Acura is also happy to report from their pit crew that none of the drivers were injured as they raced around the track. The race car drivers were... Stephanie Lammerding, Angela Rodriguez, Tabitha Hunt, Natalie Ponder and Holly Hull. The March of Dimes had a record-breaking 617,661 nationwide show their support for premature babies and 5,000 of those attended the walk in Jacksonville on Saturday, April 26, 2008. Auto Credit of Columbia Auto Credit Columbia Supports Food Drive Through Baseball Auto Credit Columbia employees were able to do some good and have some fun when they participated in the food drive with palmetto Health for the Columbia Blowfish, part of the Coastal Plain Baseball League. Pictured with Auto Credit Columbia employees is the head coach of the Blowfish, Tim Medlin. (L to R) Winner Damon Tremel is presented his check. Peaches dropped from giant peach pinata. The Peach Pit was designed to celebrate the reintroduction of the “90210” television show. The 8 foot peach was filled with peach stress balls and at the appointed hour, the peach dropped the stress balls. Fans gathered to find a complete set of stress balls (each was numbered with a 9,0,2,1,0) to win a grand prize of $902.10. Congratulations to Marla Lucas and Heather Smith and all the people who worked on this very successful project. Countryside Ford Scott-McRae Advertising Creates Giant Peach for Client; Wins National Award The Explorer was part of Fan Appreciation Weekend at the Threshers, the 2007 Florida State League Baseball Champions. BumperStumper The Answer to last edition’s question... During World War II, Duval Ford sold charcoal briquettes and pots and pans to make up for the lack of automotive production. Contestants scramble to gather peaches dropped from giant peach pinata. What does a giant peach hanging from a crane in front of Dave & Busters in Jacksonville have to do with Scott-McRae Advertising? It was the direct result of a creative idea that the agency submitted to the national CW television network that was one of 15 winners nationwide. OUR NEW QUESTION Duval Ford was officially founded in 1916 but year was the Scott-McRae Group incorporated? Just email your responses to [email protected]. The winner* will receive a small prize. * A single winner will be selected from all correct answers submitted. Employees of Scott-McRae Advertising are not eligible. | A Scott-McRae Group Newsletter Scott-McRae Advertising Angie Padilla walked away from Bright House Field in Clearwater, FL as the lucky winner of a 2004 Ford Explorer recently thanks to Countryside Ford and the Threshers. She as one of nine contestant who had their name drawn to go down onto the field and select a key that could possibly start the Explorer. Bumper 2 Bumper The second pictures shows Blowie, the team mascot, striking a pose between innings with branch employees. The food drive was support by the Harvest Hope Food Bank. Everyone enjoyed the hot dogs, popcorn, soda and baseball! It was a much enjoyed break and very successful food drive. Countryside Ford Makes One Fan’s Night! 5 BABIES ON BOARD ANNIVERSARIES Congratulations to the following employees for their years of service to the Scott-McRae Group! 25 Year anniversary Anthony Parderlikes Tampa Honda Land 15 Year anniversary Judith Stapleton Scott-McRae Group; Stephanie Uva Scott-McRae Group 10 Year anniversary (Clockwise Left to Right) Megan Smoot, Kody Shepperd, Autumn Reed,Catherine Hodges, Benjamin Garrett & Hina Sadig A belated congratulations to Marie Shepperd (Duval Acura) on the birth of Kody Michael Shepperd on October 3, 2007. Nikki Seals-Reed (Duval Acura) celebrated the birth of daughter Autumn Kylie Reed on May 2, 2008. Congratulations to David Hodges (COO/Scott-McRae Group) and his wife Cara on the birth of their daughter, Catherine Elisabeth Hodges. Little Catie was born June 8, 2008 at 8PM and weighted 8 lbs. 10 oz. Patrick Garrett (Scott-McRae IT Support) and his wife Alexandra welcomed Benjamin Thomas Garrett on June 25th, 2008. Benjamin weighed 8 lbs. 11 oz. Angie Jordan (Auto Credit Jacksonville) celebrated the birth of her granddaughter Hina Grace Parveen Sadig on July 24, 2008. Hina was 7 lbs., 8 oz. Megan Michelle Smoot, daughter of Greg Smoot (Auto Credit Jacksonville) and granddaughter of Jane Mercer (Auto Credit Jacksonville) was born on August 14, 2008 and weighted 7 lbs., 13 oz. and was 20” long. Congratulations! Bumper 2 Bumper | A Scott-McRae Group Newsletter SPECIAL CELEBRATIONS 6 Congratulations to F&I Manager Tim Ousley (Brandon Honda) who married his wife Nichole on the beach at Cabo San Lucas, Mexico on June 7. Lori Hodges (Auto Credit Jacksonville), account representative was featured in the Western Union “Professional Collector” quarterly newsletter for payment professionals. Lori has worked in the collections industry for several years. She said the “A lot of the job is about listening – some collectors don’t listen, they just make demands.” Auto Credit of Jacksonville has a new location – 6255 Lake Gray Blvd., Suite 2, Jacksonville 32244. The move took place in early August. Marty Creel Duval Ford; Ghassan Korkmaz Duval Ford; Diego Rodriguez Tampa Honda Land 5 Year anniversary Michele Bair Tampa Honda Land; Howard Chapman Auto Credit Knoxville; Ricky Cleveland Auto Credit Atlanta; William Collins Duval Acura; Cheryl Creel Scott-McRae Group; Harold Greene Auto Credit Greenville; David Greer Duval Acura; Kimberly Harris, Connie Johnson Auto Credit Greenville; Amanda Lord Auto Credit Knoxville; Kevin Snyder Duval Acura; Darius Warren Auto Credit Credit; Waymon Williams Auto Credit Knoxville; Jessica Wood Scott-McRae Group A newsletter for, by and about the Scott-McRae Group publisher: Amy Rankin Scott-McRae Advertising Reporters: Christina Ethridge, Frank Bisacky Duval Ford; Debbie Jones, Cynthia Hemphill Duval Honda; Elva Bryant Duval Acura; Shirley Stafford Countryside Ford; Skip Haas Tampa Honda Land; Denise Ruthstrom Brandon Honda; Cat Crowley Duval Mazda of Gainesville; Roger Daigen Duval Motorcars; Susan Waldeck Scott-McRae Advertising; Cindy Smith Autolease; Kim Secia SMAG IT Support u.s. auto credit Mary Neff Corporate Office; Sharon Rocker Winston-Salem; Chris Donnelly Charleston; Chiqueta Solomon Raleigh; Meloni Bradburn Knoxville; Jodi Starnes Greenville; Kim Velez Tampa; Dean Cantey Columbia; Christine Bell, Tryphena Thomas Macon; Linda Brown Jacksonville; Michelle Le Charlotte Submit articles, suggestions and comments to: Amy Rankin, Scott-McRae Advertising 701 Riverside Park Place, Suite 100 | Jacksonville, FL 32204 Phone 904-380-4292 | Fax 904-421-7866 [email protected] www.scottmcraegroup.com