Corporate Social Responsibility Report

Transcription

2011
Corporate Social Responsibility Report
Hannstar Display
Display Happiness
HannStar Display•Display Happiness
HannsStar was established to offer the healthiest vision, and is
Editor's Words
devoted to development, manufacture and sales of the low radiation, low
power consumption, and light and thin TFT-LCD products to be widely
used. Our vision is to bring the world TFT-LCD product in a more healthy,
safe and environment-friendly way.
Starting from Compliance, we disclose in this report about
management policy on CSR, the responses and reaction toward critical
issues, our performance on environment and caring for the community in
2011. We explain the details to concerns of shareholders.
HannsStar started publishing CSR (Corporate Social Responsibility)
report from 2010. This is the third one. We have not set any deadline
for external assurance for the report. No significant changes from
previous reporting periods in the scope, boundary, or measurement
methods applied in the report. The scope of the report covers economic,
environmental and social performances of HannStar global operational
area, only GHG information is disclosed in HannStar in Taiwan. If there is
any suggestion or opinions, the contact point is as below.
HannStar Display Corporation
Occupational Safety & Health Office
Phone NO.: (06)505-2880 Ext.3550
E-mail address: [email protected]
Address: No. 35, Nanke 2nd Road, Xinshi Dist., Tainan City 741,
Tainan Science Industrial Park, Taiwan, R.O.C.
All rights reserved by HannStar Display Corporation
1
2011 Corporate Social Responsibility Report
Boundary of the report
Due to difficulty of collecting data, the boundary is mainly the factory areas and offices in
Taiwan, including the head office inTaipei city, Wugu Office in New Taipei City and the factory
area in Tainan. In addition, we also disclose part of relevant information about data of our
branding companies in China including Nanjing, Shenzhen, and Shanghai.
Reporting period
January 1~ December 31 in 2011. And, the relevant fact, policy, goal, and plan for the future
will also be disclosed in this report too.
Data measurement techniques and the bases of the calculations
Global Reporting Initiative, (GRI) version 3.1. The financial statement figures in this report
are calculated by NTD (new Taiwan dollars), and relevant performances of safety, hygiene
and environmental protection are expressed by the international indicators. On conditions of
estimations or assumptions, we will notify in relevant chapters. Compared with the CSR report
published last year, there is no re-statement of information provided in earlier report. Revisions to
the earlier report will be notified in relevant chapter.
Reporting cycle
Date of Current issue : December 2012
Date of most recently previous report: November 2011
Date of next issue: Scheduled in November of 2013
Channel of receiving the report
1. Web http://www.hannstar.com/
2. The book-- HannsStar CSR Report
2
Contents
04
To All Shareholders
07
The Special
11
Business Review
Two steps in CFP and WFP
12 Group result
15 Governance
19 Assessment for Stakeholders and Materiality Topics
21
Producers' Green Activity
22 Carbon reduction
23 Water Resource management
24 Green supply chain and hazardous
26 Energy-saving
free products
28 Waste management and recycle
29
28 Compliance on environmental regulations
Labor and Human Rights
30 HannStar's values
30 Benefits for employees
34 Education and training
39
Support to society
47
G3.1 Content Index
40 Philanthropy, Art and culture, TV promotion, Interaction with communities
3
2011 is the year for HannsStar to transform in values and innovate
To All
Shareholders
in Technologies. Going through years of up-and-downs in industries and
crisis in economic challenges, HannsStar survived with the shareholder's
support and the staff's efforts.
The development of vision and operational strategy in 2012: It is our
mission to take in development of sustainability into value innovation,
technological innovation, implementation and execution. For the market
trend in the future, mobile devices will drive the demand. HannsStar is
facing the demand of the market and the trend, and has developed a
series of mobile devices including smart phones and Pad products. With
a stable operational manner, we compose targets of CSR as sustainable
innovation, environmental protection and energy conservation, risk
management and stronger financial structure. We will face the challenges
in 2013, working hard to be a more sustainable and profitable HannsStar.
As for technological innovation, we continuously focus on the
technological platforms for the smart phone and pad products. For high
resolutions, we finished development of platform of HAR and H2AR, and
our own technology--HUVA1. For developing light and thin panel, we are
the pioneers to apply glass with thickness of 0.4mm to procedures in
factories of 5.3 generation. We also developed one of the lightest and
thinnest panels for pad products of 7 and 10.1 inches, and developing
LED backlight panels structure—lighter and thinner.
For the low power consumption products, we develop with higher
efficient backlight tuning IC and LED. For the wide view angle, we are one
of the manufacturers stably providing panels with wide view angle. We will
make a further step to utilize HUVA platform to develop more economical
wide view angle HUVA technology. For the touch panel integration, our OGS
touch panel for pad product and smart phone are applied to touch module
for selling, and we are also developing On Cell Touch Solutions to provide a
total solution for touch panels.
1　HUVA: Hannstar Ultra Vertical Alignment
4
Although it is depressing for economy at present, we are still holding a
belief in sustainability on environmental protection and topics. In 2011 we
finished GPM/QC08000 verification, developed all series of LED-structured
products, implemented energy-conservation and carbon reduction, finished
chain, reduced the yearly greenhouse gas (GHG) emissions, and has
strengthened recycle and reuse of the waste. HannsStar finished energyconserving authentication of global environmental protection such as TCO,
GS, Energy Star. Not only we improved the quality of the products, but
To All Shareholders
the halogen-free design, finished training RoHS and Haloge- free supply
strengthened our brand image and value.
Since 2010 CFP of HannsStar's 10.1-inch touch panel in the pad
product was verified, first in the world, in 2011 WFP of HannsStar's 10.1 inch
touch panel was verified, also first in the world. In May in 2011, the carbon
label mechanism in packing system on the authenticated products started.
Till April in 2012, we have CFP of 7products, WFP of 2 verified and carbon
label of 6 authenticated by TEEMA2.
In the future, through the inventory of carbon emission, we can focus
on the critical procedure, and check carbon during logistic internally and
externally to extend the influence and strengthen competitiveness. By the
execution of promotion and communication programs, we will help supply
chain to set up their own products CFP and GHG information. Jointing
together, we hope contribute reducing GHG emission.
Meanwhile, in 2011 HannsStar introduced more social and art activities
into the factory and office. We had theatrical troupes, interview with director
of a Taiwanese movie, singer group concert, speeches of super marathon
player, and philanthropies. All of the above helps us caring for employees
and remind them of importance of family and take care of the needed, and
encourages us to pay more efforts on social responsibility.
CEO
Yu-Chi Chiao
2　TEEMA, Taiwan Electrical and Electronic Manufacture's Association
5
6
2
CFP & WFP
The Special
1
HannStar's Two Little Steps
For HannStar In 2011, foreign courts carried on the lawsuit to the panel industry in Taiwan
and demands of American and European market has becoming conservative; furthermore, there
was a pressure of financial breakeven internally.
Though bearing the pressure, HannStar still understands that fulfilling the earth citizen's
obligations can bring advantages of not only saving costs by managing carbon and water and the
corresponding energy consumption, but also preparing ourselves toward international environmental
standard and trend. A the same time, on researches and development, we consider environmental
protection an essential part and set up the clear environmental protection performance indicators,
so that we can screen all the choices to the right development direction from the very beginning
stage. Environmental protection helps us to optimize company's decision.
The frequency of extreme climate teaches human beings one thing-- it is urgent to reduce
carbon. On the other hand, water is another subject we cannot ignore in Taiwan, so HannStar
disciplines ourselves over water subject even more. Through inventory of carbon and water
footprint, we can control and manage emissions within life cycle of a product. In the future, we
will further influence our supply chains through promotion and communication programs to help
suppliers to manage and disclose carbon footprint and GHG emissions.
Jointing together, we hope contribute reducing GHG emission.
1&2　CFP, Carbon Footprint. WFP, Water Footprint The value of carbon footprint means the discharge degree of the
carbon dioxide in the life cycle of a specific product. And the value of water footprint means the consumption
degree of the water resource of the earth on a specific product. Both of them are the smaller, the better.
7
Carbon Footprint
2010 December:
The carbon label authentication of Tai-
CFP of 10.1-inch
wan Electrical and Electronic Manufac-
touch panel in
turers' Association (TEEMA) finished ;
the pad product
2011May: the labeling mechanism in
verified, first in
packing system on the authenticated
the world.
products activized.
CFP of the second
Carbon label
batch of the LCD pan-
of the second
el and touch panel
batch of 10.1”
verified by the certifi-
LCD panel and
cation body SGS
10.1” touch
panel’s authentication of TEEMA
finished, and
CFP of the third
batch of the
10.1” LCD panel
verified.
The carbon label on the packing box
December
April
May
June
2010
External verification and authentication of
CFP & WFP
2011
Carbon label of the series of 3.47” LCD panel
Nov.
authenticated of TEEMA finished
The panel industry consumes a large amount
CFP of a series of 3.47” LCD panel verified by
the certification body SGS
of water, and human beings are worried about the
WFP of 10.1” touch panel in the pad product is the
first
one of the kind ever verified in the world.
Sep.
is considered as one of the biggest challenges by
Oct.
Jul.
Jun.
8
Water Footprint
exhaustion of and available water resources. Water
people all over the world, here in Taiwan, where
WFP of 10.1” LCD panel verified.
the water resource is extremely unstable, water is
Carbon label of the third batch of 10.1” LCD panel
P1004-A00’s authentication of TEEMA finished.
more precious.
CFP of the third batch of the 10.1” LCD panel verified.
inventory. Indicators of WFP can faithfully reflect
Carbon label of 10.1” LCD panel and 10” touch
panel authentication of TEEMA finished.
the consumer's or producer's all consumption
May
CFP of the second batch of 10.1” LCD panel
and 10” touch panel verified by the certification
body SGS
Apr.
Carbon label authentication of TEEMA finished
HannStar proactively invests in the WFP
and distribution, directly and indirectly. And
we can the analysis result of the data and the
indicators to accurately make water-saving plans
and strategies on water resource consumption,
CFP of a series of 3.47”
2011 By expanding CFP inventory,
the third batch of
LCD panel verified by
verification and carbon label au-
10.1” LCD panel
the certification body
thentication plan to lots of products,
P1004-A00’s au-
SGS; 2011 Nov the
HannStar started corresponding
thentication of
same series of 3.47”
plans. By reducing and manag-
TEEMA finished.
LCD panel authenti-
ing carbons, we carried out lots of
cated and was granted
energy-conserving measure. And
carbon label by TEEMA.
the result is good-- the unit power
The Special
Carbon label of
consumption has already decreased
progressively--27.59% reduce was
made in 2011 while the goal is 20%
(baseline year: 2007)
July
October
December
2011
September
and therefore can reduce the loading of the environmental system,
especially water resource, on the earth.
In order to disclose WFP information in the whole life cycle,
HannStar invites colleagues in charge of factory affair, occupational
safety, and manufacturing departments to collect water consumption,
waste water and discharge information. At the same time, through the
supply chain mechanism we started educational and training program,
collect supplier's water information and calculate the data about water
by the site of every supplier, such as in China's Mainland, Japan, South
Korea and Taiwan. In 2011 Sep, HannStar's 10.1“ LCD panel and
10.1“ touch panel are both verified by SGS on WFP This is the first time
HannStar's WFP of 10.1” touch
panel in the pad product--1st of
the kind ever verified in the world.
HannStar's verified on WFP. Among these 2 products, HannStar's touch
panel is the first one of the kind ever verified in the world.
By the end of 2011, HannStar has 2 products verified on WFP
by certification body. And through analyzing information of water
consumption, we actively plan more economical modes on water, seek
to apply technology on saving water, emit fewer waste water.
9
Demeter – helps HannStar calculate CFP and WFP anytime
In November 2012, HannStar purchased Demeter, WFP and CFP calculation system, from
IST technology. Without seeking the external verification, HannStar can calculate CFP and
WFP anytime---on the initial stage of developing, in the middle of manufacturing, or just before
delivering to the customers. HannStar can choose parts with the lower carbon footprint or
manufacturing processes, calculate CFP and WFP of all products any time. We are determined to
actively manage CFP and WFP on all products, new or old.
10
Business Review
Group result in 2011 HannsStar’s main market is in Europe and America, and both were all in lower demand for Europe’s financial crisis. In
addition, the panel industry in Taiwan were facing U.S.A.’s lawsuit and
penalty. EPS was still negative in 2011.
Outlook for 2012 The most important thing is to improve the managing operation. In addition, we will continue trying to penetrate Chinese
market and set up the streamlined marketing channel with HannsStar’s
own shops.
Market environment According to industrial analysis, the demand of
TFT-LCD products will still be high. But quantity of competitors will be
a concern, and consumers are very sensitive to prices. The regulation
and consumers are putting emphasis on energy-conserving and environmental protection gradually.
Group Strategy We develop value chain to have optimized integration,
strengthen on the patent and research ability, focus on compliance on
commercial competition, and cooperate with our supply chain on environmental protection, tax, workforce, and investment in various countries.
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Group Result
Brief introduction of HannsStars
1. HannStar Display Corporation is a listed company in Taiwan (6116), and the
main stockholders include national and international organizations and individuals.
“HannsStar” means the vast space and boundless vision, and we entitle ourselves to open
the vast and boundless scientific and technological vision. We devoted to technology researching
and innovation of the colored liquid crystal display, and expect to lead the mankind to have more
abundant and broad vision.
Therefore, HannsStar's LOGO is composed with the succinct letters and starry sky of the
azure universe--the succinct letters represent efficiency, innovation and elasticity of enterprises,
the starry sky in blue shows possibilities of HannsStar's science and technologies, and the cool
blue emphasizes the attribute of the High-Tech industry. Altogether, the logo shows our selfconfidence...
HannsStar produces and sells TFT-LCD panels under brand names of Hannspree and
Hanns.G to manufacturers of notebook, monitor and consumer electronics in Taiwan, Japan,
South Korea, U.S.A., China's Mainland and Europe. HannsStar's LCD panel and touch panels are
developed for smart phone and pad products. We input huge marketing budgets on Hannspree
and Hanns.G for establishing brand image, marketing plans and after-sell service center. And
we also work hard on setting up channels in Chinese for monitor and TV market. While enhancing
marketing communication, we also pay attention on protection of customer privacy and product
compliance.
HannsStar's strategy for the near future is not to expand capacity but to higher operating
performance. Therefore, with limited resources, we integrate and optimize our group's value
chain including material and TFT-LCD factories, medium- and small-sized LCM module factories,
factories of touch panel modules and our own brand HannsG. The integration makes HannsStar a
professional company in marketing LCD panel products and the brand products.
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2. 2011 TV market distribution (Geographically)
Business Review
The primary market is in Europe and secondly is in America.
RUSSIA
KOREA
PHILIPPINES
THAILAND
MALAYSIA
INDONESIA
RUSSIA
KOREA
PHILIPPINES
THAILAND
MALAYSIA
INDONESIA
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Hightlight: Poland becomes the main TV production center in Europe
Poland lies in the center of Continental Europe with convenient geographical position. In
addition, with competitive labor costs, plentiful supply of electric power, and government's
administrative support, Poland has become HannsStar's European TV production center. Take
the 2 brands HANNSpree and HANNS-G for example, their assembly rate of TV in 2011 in
Poland's warehouse is up to 66%, 2% higher compared to the year before. HannsStar can not
only reduce the cost and time in transportation, but also increase employment rate and economic
development in local market.
3. Financial data
Unit: Thousands in NTD
Items
Financial revenue and expenditure
Earning capacity
2011
2010
Sales
41,682,923
54,929,026
Net profit (loss) before tax
-7,441,207
-7,611,245
Net profit (loss) after tax
-7,441,207
-7,611,245
-1.28
-1.46
EPS (NTD)
Due to the downturn in 2011, the demand for TFT-LCD panel became slow gradually. And the
average price of the panel relatively dropped by about 18%. HannsStar's sales dropped 24% in
2011, and net loss after tax is NTD7,441 million.
Therefore, the board of directors revised the president's salary on December 29, 2010. Since
January 1, 2011, the president's salary will be 50% of the general manager's when there are no
surpluses in the year, while 100% otherwise. The remuneration adjustment for the president in the
future will be the same as remuneration policy as that of other staff.
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4. Technology and overview of researching and developing
Unit: Thousands in NTD
Items
Research and develop expenditure
Research and development expenditure / Net sales (%)
2010
41,682,923
54,929,026
1,718,448
1,700,844
4.12%
3.10%
In order to have stronger research and development ability, research and development
Business Review
Net sales
2011
department designs many kinds of different interfaces and modules to develop the low radiant,
light and thin TFT-LCD panel with reliabilities. HannsStar offers better service to the customer.
Research and development expenditure in 2011 is NTD 1,718 million, 4.12% of net sales.
As for the patent of TFT-LCD panel, HannsStar has applied and obtained 130 patents in
various countries 2011, and has owned 999 patents altogether up to December 31 2011, while
668 under application.
5. Memberships in associations and national/international advocacy organizations
As a general member, HannStar participated in the following organizations and projects in
2011.
(1) 2012Feb We signed Letter of Intent concerning Green Factory Promotion Plan with Ministry of
economic affairs in Taiwan concerning Industry-specific cleaner production assessment system developed subcontracting plan with TTLA1.
(2) 201011 We signed Agreement of three-dimensional Stereoscopic display human factors engineering explore with TTLA.
(3) 2011Dec We signed Letter of Intent of Creative stereoscopic content with stereoscopic display
system technology development with TOUCH center of Cheng-kung University
(4) We are a member of Industrial Safety and Environmental Protection Committee in Southern Taiwan Science Park (STSP)
(5) We are a member of Labor Safety and Health Association of the Southern Taiwan Science Park
Governance
We support Taiwan government’s Principle, Corporate Governance Best-Practice Principles
for TWSE/GTSM Listed Companies. All kinds of education and training about CSR are fixedly or
irregularly held, and most of the execution are examined and combines with the performance of
1　TTLA, Taiwan TFT LCD Association.
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every employee and department. Our Goverance structure abides by Taiwanese government’s
“Corporate Governance Best-Practice Principles for TWSE/GTSM Listed Companies”.
1. Organization chart
Shareholders'
meeting
Supervisors
Board of directors
Compensation Committee
Auditing Office
Chairman Office
Finance and Accounting Center
Legal Center
Head Office
Human Resource & Administrative Management Center
Intellectual Property Center
President Office
Safety, Health, Environment
and Risk Management Office
Panel Sales
& Marketing
Center
Panel & Touch
Solution Sales &
Marketing Center
Quality Management Center
Logistic Center
Product Development & Manufacturing Center
Innovation Product Center
IT/CE Product Center
HannStar Display (Nanjing) Corporation
2. Board of directors
There are ten directors in 2011and among them two are independent directors. One out of the
ten is female, and all the directors are Taiwaneses over 40 years old and with sufficient educated
or professional operational experience. The board had 7 meetings in 2011.
In recent years we plan to strengthen the function of board of directors. Here are the progresses:
(1) The duty and “Board of directors meeting norms” is stipulated and documented, and
among the latter interests-avoiding clauses are also included and carried out to strengthen
the operation of the board.
(2) In order to encourage the directors to receive training, we offer government approved
institutions’training information to directors and tracking their training situation.
(3) To improve the transparency of information: Announce the important resolution of the
board immediately right after board meeting closed.
(4) The interests-avoiding of directors is applicable to the Corporate Law, articles 206 and
178.
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3. Supervisors
HannStar uses supervisor system to execute functions of Audit Committee.
Supervisor's composition and duty:
directly with the staff, shareholder and stakeholders by email or phone when necessary.
(2) Ways to communicate with internal audit executives and certified accountants:
① Audit executives provided and reported the audit report to supervisors after finishing
audits; the supervisors had no objection.
Business Review
(1) Ways to communicate with employees and shareholders: supervisors get to contact
② When audit executives reported the audit report to board of directors, the supervisors
had no objection.
③ Supervisors can contact the certified accountants anytime to communicate business
issues.
4. Compensation Committee
The composition, duty and operation situation of the compensation committee of our
company are as below.
(1) The compensation committee was appointed by the board of directors on September 28,
2011. There are 3 members: 1 is an independent director, 1 director and 1 independent
professional. The organizational regulation of the compensation committee is on our
website. http://www.hannstar.com/Common.aspx?mid=195&tmid=4&modid=1
(2) The members of compensation committee should fulfill due diligence for the following
items and should be responsible to propose for discussion of the board.
① Stipulate and examine regularly the policy, system, standard and structure of the
linkage between performance and remuneration of directors, supervisors and
managers.
② Stipulate and examine regularly remuneration of directors, supervisors and managers.
③ Other items authorized by the board of directors.
(3) The compensation committee's operation
Committee's president convened a meeting once in 2011
5. The linkage between the reward to the top managers and organization’s
performance
Hannsastar had loss after tax in 2011, so distribution of surplus needs no discussion.
In addition, all directors and Supervisors could only have transportation allowance for their
17
yearly work. According to HannStar stipulation, all directors and Supervisors could have no more
than 2% of surplus even in years of surplus. The above-mentioned principles could be adjusted
considering changes of economy, industry, company's future development and profit-making
situation.
6. Anti-corruption and information protection policy
Among working principles, "Behavior and working principles of the staff " stipulates no
engagement in fraud and bribes allowed, and the needs of interest-avoiding behavior. In addition,
we have another working principle "Business information protection policy" explaining details of
protecting the secret of company affairs. Internal audit office under President's administration
supervises the whole organization.
7. Lawsuits and sanctions
Among the sentenced and ongoing lawsuits or administration sanction, and the incidents of
the above might have significant influence on of stockholder's equity or the stock price—HannStar
has a statement as below.
Anvik Corporation filed a lawsuit against us for patent infringement in New York State in
America in February 2007-- the preliminary sentence from New York state court is that we won
the lawsuit. Anvik Corporation sought appealing. There should be no significant influences on our
operations.
Eidos Display LLC filed a lawsuit against us for patent infringement in east Taxes state in
America in April 2011—this case is in trial and we are offending progressively. There should be no
significant influences on our operations.
HannStar never involves in public policy lobbying and is compliant to laws about anticompetitiveness. However, in 2011 US Ministry of Justice, European Commission Competition
DG, Korea Fair Trade Commission and Japan Fair Trade Commission had monopoly investigation
on the panel manufacturers globally in Dec2006. Some consumers brought the civil action in U.S.A
and we have already appointed the lawyer.
As for results of investigations of antitrust law, HannStar has already had penalties of
USD 30 million, 8.71billion Korean Won and 8.1million Euro respectively, and settled with the
direct collective plaintiff and indirect collective plaintiff with USD14.9million and USD27 million
respectively. The above are listed on our financial statement and there should be no significant
influences on our operations anymore.
HannStar and administrative bureau of Southern Taiwan Science Park brought the
18
administrative lawsuit on the dispute of the administration expenses, and this case is in trial. There
should be no significant influences on our operations.
To concern shareholder’s topics, to keep communicative channels transparent any time, and
reflect the topic in time, is what we think of necessity for sustainability.
Considering interest parties of the daily operation, our CSR working group from the relative
departments defines out the following 5 types shareholders—customer, supplier, employee,
Business Review
Assessment for Stakeholders and Materiality Topics
investor and community. CSR working group search on internet for CSR reports issued by relative
industries to collect all CSR topics and designed a questionnaire to have a sensitivity-andinfluence weight calculation to prioritize subjects matter to HannStar.
In addition to the regular communication channels, every year we send the questionnaire
to understand stakeholder’s concerns. With the feedback from communication channels and
questions, our CSR group screened out 20 topics considering company's operating environment,
community relation, customer's request, international trend, etc. for year 2011. The questionnaire
collected data of concerning level of our shareholders on important topics, and our colleagues
analyzed the impact level. Topics with high sensitivity and high influence would be in higher
priority listed on HannStar’s annual work program and disclosed in CSR Report.
3.5
Sensitivity
3.0
2.5
2.0
1.5
1.0
0.5
Influence
0.5
1.0
1.5
Reliability / Quality
Supply chain
Technology development to innovate
Compensation / Benefits
Healthy & Safety
2.0
2.5
3.0
Green products
Use of restrictive substances
Training
career development
Working conditions
19
0.5
1.0
0.5
Influence
1.5
Supply chain
Compensation / Benefits
Healthy & Safety
Contract condition
Market share
Risk management
CSR implementation
Economic contributions (eg. charity)
2.0
2.5
3.0
Green products
Training
career development
Working conditions
Profitability
Compliance
Business and Financial risk
Environmental impact
ESH Awards
Area above the red arch: Will be handled on top priority.
Area above the orange arch: Will be handled and watched on second priority.
Area below the orange arch: Will be watched.
Stakeholders
Topics of Concerns
Customers
Green products
Communicative channels
Hanns customer’s E platform
Special line for customer service
Service center
Labor-Management Meeting
The newcomers seminar
Employees
Health & Safety
Employee’s benefit commitee
Training
[email protected]
Compensation / Benefits /
employee’s claim line
Contract terms
Labor’s safe and Hygiene Committee
Supervision Committee of the Retire
Fund
Profitability
Investors
Market share
Compliance
Business and Financial risks
Communities
Supply chain
20
Shareholder meeting
Market observation Post System
Investment & Corporate Services Department
Stock affairs office
Environmental impac
Donations
ESH Awards
Participate in the official events (ener-
Economic contributions (eg. charity)
gy-saving activities/contest)
Hazardous substance
Green product policy
GPM green products system
Seasonal performance review
Yearly audit of supply chain
Producer's Green Activity
of energy and FCs according to results of greenhouse gas (GHG) inventory. Therefore we worked hard to reduce emission per unit and had a
progress of 11% reduction.
Business Review
Carbon Reduction HannStar’s main emission sources are consumption
Water Resource Management Due to the reconstruction of color filter
and trial run of new production line, the volumes of total usage and unit
usage are increased 9.6% and 5% respectively. HannStar will keep managing water.
Green Supply Chain and Hazardous Substance Free Production
In addition to REACH, RoHS, ISO14001, GPM/QC080000 verification
and halogen-free design, thanks to the suppliers’cooperation we made
achievements on carbon footprint and water footprint in 2011.
Energy-saving HannStar is devoted to reducing the energy in product
design and on day-to-day operation, and earned an award from Ministry
of Economic Affairs.
Waste Management and Recycle We manage Waste by the order of
decrement, classification, re-use, recycle, and landfill. The re-use rates
have been more than 90% in the past three years.
Compliance on Environmental Regulations Up to publishing of this report, no environmental protest or violations of environmental regulations
ever happened.
21
Our green policy: Respond to the global environmental protection, conform to demands of
customer's green products, compliant to international regulations on environmental protection,
and devoted ourselves to cherishing the earth.
As a producer, we take the following into account: In aspects as environmental protection,
security & hygiene of products, we stipulate customer's quality policy to meet customer's demand.
In green quality, we develop the green products and try our best to reduce the use of hazardous
substance to cherish the earth and the user/consumers. In safety and environmental policy, we
prevent pollution to reduce the relative risk, improve safety conditions in the manufacture process
continuously and economize energy use.
HannStar’s Green Quality Policy
Respond to the global
environmental protection
Regulations
Critical issues
Customer’s
request
Social
Responsibility
Others
HannStar’s
Environmental
Principles
Conform to demands of
customer’s green products
Compliant to international
regulations on
environmental protection
Devoted ourselves to
cherishing the earth
Carbon Reduction
HannStar has proceeded ISO14064-1 inventory and external verification since 2005 and
reduces GHG voluntarily. Take the LCD factory in Southern Science Industrial Park for example,
the emission of GHG in 2011 is 346,000 metric tons of CO2e--the direct energy emission occupies
34.5%, other emission of direct GHG 1.4%, and the indirect energy emission 64.1%. PFCs (fluoride)
22
discharge contributes a big part to the direct energy emission, and electricity does the same to the
indirect energy emission, so our direction to reduce carbon is to focus on PFCs decrement and
electricity-saving. Here is the explanation about PFCs decrement and electricity-saving.is explained
About PFCs decrement:
▓ Promises: HannStar signed the memorandum of voluntarily reduction with TTLA1 and Environmental Protection Administration in 2004, promising all factories established after 2003 to be
installed with local scrubbers to reduce more than 90% PFCs2.
▓ Achievement: After setting up high efficient local scrubber to reduce the emission of PFCs like
SF6 and NF3, about 1.23million tons of CO2e was reduced from 2005 to 2011.
in the chapter “Energy-saving”.
We combine PFCs decrement and energy-saving solution together to have a good result-unit GHG emission is 0.072 ton/m2, 59% lower than that in 2005.
Total water usage(Mil M3)
Unit water usage(Ton/M2)
0.19
2005
0.20
0.18
0.16
0.16
0.14
0.12
0.12
0.10
0.10
0.09
0.08
0.08
0.07 0.06
0.04
0.02
0.00
2006
2007
2008
2009
2010
2011
Unit CO2e（tons/M2）
Total CO2e(Mil tons)
0.50
0.45
0.40
0.35
0.30
0.25
0.20
0.15
0.10
0.05
0.00
In addition, HannStar requests customers to have a lump sum return to save the freight
charges and reduce CO2 emission. And HannStar has commute bus for staff (from Chiayi,
Pingdong, Kaohsiung to factory in Tainan) to reduce not only staff's commute expenses and
accident probability, but also CO2 emission.
Water Resource Management
HannStar's sole water source is tap water, the water consumption for production reached
2.95million M3 in 2011, a 260,000 increase compared to 2010. The main reason is the
reconstruction for production of color filter lines and trial run of new production lines. The unit
usage of water increased to 0.62 in 2011(about 5% higher). We will keep managing it.
1　TTLA, Taiwan TFT LCD Association
2　PFCs, Perfluorocarbons
23
1.2
1.1
1.0
1.0
0.9
0.8
2.5
0.8
0.6
2.0
0.6
1.5
0.4
1.0
0.2
0.5
0.0
0.6
2006
2007
2008
2009
2010
2011
0.0
3.0
Green Supply Chain and Product Responsibility
In addition to REACH, RoHS, ISO14001, GPM/QC080000 verification and halogen-free
design, thanks to the suppliers'cooperation, our products are verified with international energysaving and safety marks like TCO, GS, and Energy Star.
Here is what we have done for supply chain of Hazardous Substance Free Product.
1. HannStar audits suppliers on QSA/QPA/GP systems.
2. When using new materials, it must come with ICP1 and Certificate of Forbidden Materials.
3. ICP3 report must be renewed by the supplier every year.
4. HannStar maintenance center guarantees to compliant with demand and standard of HSF.
(Hazardous Substance Free Product)
Thanks to our suppliers'cooperation, we finished the inventory of WFP of the certain
products in 2011. Like CFP, WFP needs data from every stage in life cycle and needs
suppliers'cooperation. This is our first time so we carefully engage in professional consultant, our
colleagues in relevant department, domestic and foreign suppliers. Totally data of 37 parts from
21 suppliers are inventoried and WFP of HannStar 10.1” touch panel in the pad product is the first
one of the kind ever verified in the world.
In the following stage, health and Safety impacts of products are assessed for improvement.
3　ICP, Inductively coupled plasma.
24
Yes
No
Development of product concept
R&D
Certification
Manufacturing and production
Marketing and promotion
Storage distribution and supply
Disposal, reuse, or recycling
Training for suppliers on water footprint 1
Training for suppliers on water footprint 2
HannStar touch panel
25
Energy-saving
1. Electricity-saving design
Smart phone is the fastest growing product currently; every brand company asks for new,
light, thin and electricity-saving panels. To meet this demand, HannStar has the new design to
achieve thinner glass, narrow frame, and HUVA1 for electricity-saving.
As for thinner glass technology, HannsStar applied 0.4 mm manufacturing procedures from
0.5mm to become thinner, lighter and decrease 20% usage of the glass materials. Our target is to
reduce 25% more.
As for narrow frame, HannStar has successfully made the IC circuit on substrate so the
invisible area of the edge of the glass was decreased from 2.1mm to 1.5mm and target to have
25% more decrease. With this technology, we further decreased 10% of the IC materials.
As for HUVA, LCD monitor is lighted by backlight module so the panel aperture ratio is the
key to influence the effects of backlight modules. HannStar has successfully made upgrade the
panel aperture ratio 20% and decrease power factor at the same time to have a 20% decrease on
power consumption. Our target is to have panel aperture ratio of 20% or higher.
2. Reduce energy consumption on daily operation
Award from Ministry of Economic Affairs
26
Energy-saving activity on special events
HannStar's electricity of production is 326.22 million KWH, 27.12 million KWH increase
compared to last year. The main reason is the reconstruction for production of color filter lines and
trial run of new production lines.
As for electricity use per unit, we had a 10% decrease from 83.8KWH/M2. We will continue
managing the efficiency.
Production (square meter)
unit electricity usage (kwh/M2)
5,000,000
4,500,000
160
Production (square meter)
4,000,000
120
3,500,000
104.0
3,000,000
103.1
100
97.6
83.8
2,500,000
75.3
2,000,000
60
1,500,000
40
1,000,000
20
500,000
0
80
2006
2007
2008
2009
2010
2011
unit electricity usage (kwh/M2)
140
137.1
0
27
Waste Management and Recycle
HannStar's returned products like BL4 and PCB5 are all evaluated by specific department for
recycle and reuse. For those unable to fix or recycle we contracted the qualified waste company
to handle. In 2011 the total waste weights 5,290 tons, 844 tons lower (about 14%) compared with
that in 2010.
Waster per unit is 1.19 kilograms / m2 lower than that in 2010 (1.53). Re-use6 rate of waste 3
is higher than 90% in the past 3 years.
HannStar has no significant spills in the reporting period and has never imported/exported
hazardous waste.
11
Compliance on Environmental Regulations
Up to publishing of this report, no environmental protest or violations of environmental
regulations ever happened.
In addition, hereof we clarify the facts that other panel producers in Taiwan discharge waste
water into rivers for a long time and were fined by government. HannStar is in the science park
and the waste water should be legally under sewage control factories in science part. We have
been followed the rules and never discharge in any different way. So there is no relative risk of
violation on illegally discharges waste water for us.
4
5
6
28
BL: Back Light module
PCB: Printed circuit board
Re-use rate of waste= weight of reuse waste / weight of total waste
Benefits for employees HannStar offers the fair employment chance
and wages with market competitiveness, comfortable working environment, subsidies of sporting club and art activity, and pay attention to local employment.
Occupational safety and human rights Compliant to OHSAS 18001,
we set up various kinds of legal committees and comunication platform,
consistent with international regulations.
Training for staff We develop system of complete training, offer support
for diversified study, and set up “ HannStar Academy “ to share knowledge on management and expertise.
29
HannStar 's Values
Execution, Practice Integrity, Encourage Innovation, Win Customers and Team Collaboration
are HannStar's values, and according the values we developed the working principles for staff
and share the values to customers and suppliers. We hope to plant it in each colleague's working
attitude and behavior deeply. We welcome whoever shares these values join us.
Execution
Practice
Integrity
Encourage
Innovation
Win
Customers
Team
Collaboration
HannStar's values
Benefits for Employees
Benefits for Employees
Talent is one of the powerful weapons when a company faces external competition. In the
beginning stage, lots of talents join HannStar, and HannStar input considerable resources on
training of staff, working environment and various kinds of benefit systems in return. We hope to
30
make staff comfortable so that they can have brilliant competitiveness.
Staff Structure
HannStar offers the fair employment chance between genders, and the remediation level is
race, religion and skin color. The staff who has worked in HannStar for more than five years
account for 38% and relatively stable.
based on personal achievement and periodical assessment, regardless of age, sex, nationality,
Above 50
30~49
Under 29
China
Taiwan
Age distribution of staff
Equal Rights between genders
Age
Under 29
30~49
Above 50
Total
Gender
China
Taiwan
% of Total
% of Senior Managers1
% of Total
% of Senior Managers
Male
40.52%
0.00%
16.39%
0.00%
Female
42.51%
0.00%
14.86%
0.00%
Male
7.79%
0.00%
39.51%
38.46%
Female
8.95%
0.00%
28.46%
23.08%
Male
0.19%
100.00%
0.59%
30.77%
Female
0.05%
0.00%
0.20%
7.69%
Male
48.50%
100.00%
56.49%
69.23%
Female
51.50%
0.00%
43.51%
30.77%
Distribution of age, gender, nationality
1　Senior managers: Job levels above Assistant Vice President.
31
Local Employment
Chinese Natives
Taiwanese Natives
Manager
worker
Factories in Taiwan
Manager
worker
Factories in China
Distribution of nationality and level of staff'
Talents are HannStar’s important assets. Considering the whole performance, regulations,
employee's yearly performance, we offer higher-than-average salaries package to every
colleague. We share profits with the staff to retain and encourage outstanding talents.
The following are our benefits.
．Comfortable commute bus, coffee bar, library, the holiday system better than regulations,
free annual health examination, doctor in the factory, single dorm, and retirement fund
compliant to the law.
．Lunar-year dinner, spring outing, family's day
．Department's travel, diversified clubs and contest like handcraft, basketball, softball, table
tennis, and badminton
．Nursery room and equipment
．Resting beds of pregnant colleagues
．Reward for innovation, application for patent, exemplary staff
32
Improvement on the staff working life
•Restructure the activity center in Nanjing factory
•the satisfaction ratio on food is increased to 75% in Nanjing / Guang-qiao/ Tainan factories
•Corporate member of Taiwan high speed railway
HannStar took the 3 place in the softball match in Conning CDTT factory in 2011.
Occupational Safety and Hygiene
HannStar is qualified for OHSAS 18001 and equipped with the environmental and safety
committee. The percentage of workforce represented in the committee is over one thirds of
members. We hold meetings quarterly to implement management-worker affairs.
Education and prevention about the diseases for the staff
Health Examination
Health and care seminar for staff
．Rectum and large intestine cancer prevention seminar held, and the large intestine cancer
item is included in yearly health examination for staff.
．Masks against the influenza was delivered on commute bus
．Female test
．Yearly health examination / analysis / prevention seminar
33
．Blood-donating activity, totally 4 times and 326 bags
．Press-releasing lecture/First aid course/ Daily caring seminar / psychological lecture
．Overwork-preventing seminar
．Vegetarian diet
．The vaccine injection—132 employees took it.
．Diet contest--65 employees participated in the whole course, and 70.1 kilograms lost altogether
Human Rights
HannStar has never set limits on freedom of speech and collective bargain. This department
has not limited freedom of speech and collective bargaining, and HR policy specifies no
compulsory labor or any discrimination.
HR policy is set up by labor laws and regulations, and specifies no labor under age of 16 can be
hired. HR checks ID to avoid child labor used. So far HannStar has never employed any child labor.
Education and Training
HannStar is convinced that talents are the key that enterprises succeed, so not only we
recruit talents we also develop and train employees. We provide systems, learning opportunity
and resources to strengthen manpower quality and reach our goals. The diversified training
encourages individual employee focusing on job. We also set up " HannStar Academy", a system
to help staff to upgrade ability on management and professions by traditional or e-learning. And
one of its functions “On-line Library” is planned to be on-line in 2012Q3.
34
1. Development & Framework of Training
After the rookie training, HannStar invites internal and external experts to carry on following
professional training program to staff: production, quality control, marketing, HR, research and
HannStar's total training programs are up to 2458, and hours per person are 9673.35 hours.
2011
By category
Ave. Training Hours (Hr / human)
Senior managers.
25.73
Junior managers
22.67
Non-manager indirect labor
18.12
Direct labor
3.38
Male
36.26
Female
45.53
By gender
development, financial affairs, information, legal affairs, environment and safety, etc.. In 2011,
Here is the briefing：
•Professional Training
•Quality Training
•Management Training
•Operation Training
•General Training
•Market Training
•Environmental and Safety Training
•Certification Training
•Internal Lecturer Training
•Plan for Internal Manager
35
2. Honored with TTQS Silver Medal
Labor committee of Executive Yuan investigated HannStar in 2011 August for employee's
training quality. HannStar is honored with TTQS silver medal.
3. Knowledge Management System
(1) Quality control center's KM system offers relevant expertise, management, technology
on quality control, and introduces 6 Sigma method to continuously improve the ability of
production and personnel. 372 persons took grade 2 and 78 grade 1 till 2011/12/31.
36
(2) E-paper of HannStar academy provides information of economy, editorial, industry's news,
article to share etc...
4. Management Training
We train with plans for internal managing personal and take integrity into account.
Programs to develop excellent managers.
37
5. Internal Lecturer
HannStar sets up a system and funds to train employees to become lecturers to not
only share experiences and solve special cases, but also have teaching techniques and the
professional ability on lecture.
Internal lecturer is giving a lecture
Letter of appointment for internal lecturer
6. Self-development
In addition to professional knowledge and the skill of the above, HannStar irregularly
holds lectures on topics about health, mind-growing, and offer the on-line document system,
technological library and all kinds of on-line communities. We hope our staff can study anywhere
and anytime.
Lecture of English commercial letters
38
Philanthropies We donate to those with visual disturbance, and consume
some products in specific social enterprises. We also collect the discarded toner cartridges and donate them to the disadvantaged minority.
Arts and Culture We encourage book involvement and participation in
Support to society
several kinds of lectures. We also support Taiwanese sport player, singers’ group and movie makers.
TVs broadcasting CSR communication and broadcasting.
Communities Commute by bus and bicycle is encouraged to reduce air
pollution and traffic risks to the nearby community. We donate the LCD
screens to remote areas in Taiwan to reduce rural-urban divide. HannStar
Nanjing held the mountain-cleaning activity.
39
HannStar’s Support to the Society
Not only compliant to national and international regulations on social aspect, we also strongly
support Taiwan society. In 2011 HannStar engaged staff in environmental, charitable, art and
culture activities, making HannStar exposed to more social engagement.
1. Troupe & movie: We sponsored native troupe “Ru-Guo troupe” and movie “Seediq Bale
Warriors of the Rainbow” and invited the movie director Mr. Wei to lecture in HannStar.
2. Pop music concert: We sponsored singers' group SIGMA.
3. Book exhibition: We sponsored Mr. Lin Tian-Lai, general manager of Common Wealth
Publish to lecture and book exhibition.
4. Sports: We invited super marathon player Mr. Kevin Lin to lecture in HannStar and
sponsored Lin’s earth-caring activity.
5. Set up the bicycle area: We encourage staff's fitness and energy-conservation to reduce carbons.
6. Philanthropies: We donated to Hui-Ming School taking care of the visually disturbant, and
consume some products in social enterprises like Ci-Yu bakery.
6-1 Donation of 15-inch LCD screens
(1) 200sets to Qi-he Rotary Club in Kaohsiung
(2) 100sets to Yang-Mei vertebra treating center.
(3)111sets to San-yi strategy development association *111
6-2 We also collected the discarded toner cartridges and donated them to Yang-Mei
vertebra treating center to re-fill and re-sell.
7. Through 422 Earth Day, we appealed again for energy-conserving and low carbon diet.
8. We donated the LCD screens to the remote areas in Taiwan to reduce rural-urban divide
for many years.
9. HannStar Nanjing held the mountain-cleaning activity.
10. We sponsored international sport games in Europe to set up the image, the popularity and
value of the international brand, and therefore created the employment opportunity and
promote the economic prosperity. The activity supported includes: NBA Europe Live ball
match, football in EU and TSV München von 1860, Fashion Week Berlin & London.
11. CSR communication and broadcasting: A TV interview named “HannStar cares about the
earth” on Spe25.
It displays HannStar's green design, green authentication, and green production. Besides
the three major topics, it summarized the performances of HannsStar’s sustainable works for
disclosures to the stakeholders.
40
Support to society
HannStar’s summer camp with Ru-Guo troupe
HannStar sponsored native singers' group SIGMA
HannStar sponsored native movie and invited the director to lecture
41
HannStar sponsored book club activity
General manager of Common Wealth Publish Mr. Lin‘s lecture sponsored by
HannStar
42
Support to society
The super marathon player Kevin Lin’s lecture in HannStar
Support on Lin’s earth-caring activity
The newly set bicycle area
43
Donation to Hui-Ming School for the blind
Echo to Earth Day
44
Support to society
Report of mountain-cleaning activity in HannStar Display (Nanjing)
45
Sponsor NBA in Europe
(Including games in English, Italy, Spain and France in 2011)
Sponsor football in EU and TSV München von 1860
(Including games in English, Germany, Spain and France in 2011)
Sponsor Fashion Week Berlin & London
(Including fashion shows in Berlin & London in 2011)
Store in London
46
Store in San Francisco
Store in Los Angles
Support to society
G3.1 Content Index
47
GRI G3.1 Content Index
Profile
Disclosure
Strategy and
Analysis
Organizational
Profile
48
Description
Reported
●Fully
○○
Location
Partially
○Not
1.1
Statement from the most senior decision maker of the organization.
●
5
1.2
Description of key impacts, risks, and
opportunities.
●
4,5,16
2.1
Name of the organization.
●
1
2.2
Primary brands, products, and/or services
●
12
2.3
Operational structure of the organization, including main divisions, operating companies, subsidiaries and joint
ventures.
●
15
2.4
Location of organization’s headquarters
●
2
2.5
Number of countries where the organization operates, and names of
countries with either major operations
or that are specifically relevant to the
sustainability issues covered in the
report.
●
13
2.6
Nature of ownership and legal form
●
12
2.7
Markets served (including geographic breakdown sectors served, and
types of customers/beneficiaries).
●
13
2.8
Scale of the reporting organization
●
15, 32
2.9
Significant changes during the reporting period
●
48
2.10
regarding size, structure, or ownership
●
26, 36
Remarks/
Reasons
for omission
In 2012
July General manager quit.
The former
president is
CEO now.
Reporting period (e.g., fiscal/calendar
year) for information provided.
●
2
3.2
Date of most recent previous report
●
2
3.3
Reporting cycle
●
2
3.4
Contact point for questions regarding
the report or its contents.
●
2
3.5
Process for defining report content
●
19
3.6
Boundary of the report. See GRI
Boundary Protocol for further guidance
●
2
3.7
State any specific limitations on the
scope or boundary of the report
●
2
3.8
Basis for reporting on joint ventures,
subsidiaries, leased facilities, outsourced operations, and other entities
that can significantly affect comparability from period to period and/or
between organizations.
●
2
3.9
Data measurement techniques and
the bases of calculations, including
assumptions and techniques underlying estimations applied to the compilation of the Indicators and other
information in the report.
●
2
3.10
Explanation of the effect of any restatements of information provided
in earlier reports, and the reasons for
such re-statement
●
2
3.11
Significant changes from previous reporting periods in the scope,
boundary, or measurement methods
applied in the report.
●
2
3.12
Table identifying the location of the
Standard Disclosures in the report.
●
47
3.13
Policy and current practice with regard to seeking external assurance
for the report.
●
2
Report
parameters
G3.1 Content Index
3.1
49
4.1
Governance,
Commitments,
and Engagement
Governance structure of the organization, including committees under the
highest governance body responsible for
specific tasks, such as setting strategy or
organizational oversight.
16
4.2
Indicate whether the Chair of the
highest governance body is also an
executive officer
●
50
4.3
For organizations that have a unitary
board structure, state the number and
gender of members of the highest governance body that are independent and/or
non-executive members.
●
17
4.4
Mechanisms for shareholders and
employees to provide recommendations or direction to the highest governance body.
●
17,19
4.5
Linkage between compensation for
members of the highest governance
body, senior
●
18
4.6
managers, and executives (including
departure arrangements), and the organization’s
●
17
4.7
performance (including social and environmental performance).
●
50
4.8
Processes in place for the highest
governance body to ensure conflicts
of interest are avoided.
●
1, 4, 5,
22, 28
4.9
Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental,
and social performance, including
relevant risks and opportunities, and
adherence or compliance with internationally agreed standards, codes
of conduct, and principles.
●
16,17,18
1
1　年報網址 http://www.hannstar.com/Common.aspx?mid=35&tmid=4&modid=5
50
●
The Chair of
the highest
governance
body is not
an executive officer
Annual report1
P8 ~10
●
16
4.11
Explanation of whether and how the
precautionary approach or principle is
addressed by the organization.
●
17
4.12
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the
organization subscribes or endorses.
●
16,20
4.13
Memberships in associations (such
as industry associations) and/or national/international
advocacy organizations in which the
organization:
• Has positions in governance bodies;
• Participates in projects or committees;
• Provides substantive funding beyond routine membership dues; or
• Views membership as strategic.
●
16
4.14
List of stakeholder groups engaged
by the organization.
●
15
4.15
Basis for identification and selection
of stakeholders with whom to engage.
●
19
4.16
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder
group.
●
19
4.17
Key topics and concerns that have
been raised through stakeholder engagement, and how the organization
has responded to those key topics
and concerns, including through its
reporting.
●
19
G3.1 Content Index
Governance,
Commitments,
and Engagement
4.10
Processes for evaluating the highest governance body’s own performance, particularly with respect to
economic, environmental, and social
performance.
51
Reveal the Project
Reported
●Fully
○○
Partially
○Not
Location
The Management Approach
●
2,14,16
EC1
Direct economic value generated
and distributed, including revenues,
operating costs, employee compensation, donations and other community investments, retained earnings,
and payments to capital providers
and governments.
○
EC2
Financial implications and other
risks and opportunities for the organization's activities due to climate
change.
○
EC3
Coverage of the organization's defined benefit plan obligations.
●
33
EC4
Significant financial assistance received from government.
●
52
EC5
Range of ratios of standard entry
level wage by gender compared to
local minimum wage at significant locations of operation.
○
EC6
Policy, practices, and proportion of
spending on locally-based suppliers
at significant locations of operation.
○
EC7
Procedures for local hiring and proportion of senior management hired
from the local community at significant locations of operation.
●
32
EC8
Development and impact of infrastructure investments and services
provided primarily for public benefit
through commercial, in-kind, or pro
bono engagement.
○○
38~44
EC9
Understanding and describing significant indirect economic impacts,
including the extent of impacts.
○
Economic
Economic
performance
Market presence
Indirect economic impacts
52
Remarks/
Reasons for
omission
None
We disclose
what we've
done so far.
Environmental
Materials
●
EN1
Materials used by weight or volume.
○
EN2
Percentage of materials used that
are recycled input materials.
○
EN3
Direct energy consumption by primary energy source.
○
EN4
Indirect energy consumption by primary source.
○○
27
EN5
Energy saved due to conservation
and efficiency improvements.
●
27
EN6
Initiatives to provide energy-efficient
or renewable energy based products
and services, and reductions in energy requirements as a result of these
initiatives.
○
EN7
Initiatives to reduce indirect energy consumption and reductions
achieved.
○○
26
EN8
Total water withdrawal by source.
●
23
EN9
Water sources significantly affected
by withdrawal of water.
○
EN10
Percentage and total volume of water
recycled and reused.
○
EN11
Location and size of land owned,
leased, managed in, or adjacent to,
protected areas and areas of high
biodiversity value outside protected
areas.
○
EN12
Description of significant impacts of
activities, products, and services on
biodiversity in protected areas and
areas of high biodiversity value outside protected areas.
○
EN13
Habitats protected or restored.
○
EN14
Strategies, current actions, and future plans for managing impacts on
biodiversity.
○
EN15
Number of IUCN Red List species
and national conservation list species
with habitats in areas affected by operations, by level of extinction risk.
○
Energy
Water
Biodiversity
22
We disclose
what we've
done so far.
G3.1 Content Index
We disclose
what we've
done so far.
53
Emissions,
effluents and
waste
EN16
Total direct and indirect greenhouse
gas emissions by weight.
●
22
EN17
Other relevant indirect greenhouse
gas emissions by weight.
○
EN18
Initiatives to reduce greenhouse gas
emissions and reductions achieved.
●
23
EN19
Emissions of ozone-depleting substances by weight.
○
EN20
NOx, SOx, and other significant air
emissions by type and weight.
○
EN21
Total water discharge by quality and
destination.
○
EN22
Total weight of waste by type and
disposal method.
○
EN23
Total number and volume of significant spills.
●
28
None
EN24
Weight of transported, imported,
exported, or treated waste deemed
hazardous under the terms of the
Basel Convention Annex I, II, III, and
VIII, and percentage of transported
waste shipped internationally.
28
We disclose
what we've
done so far.
EN25
Identity, size, protected status, and
biodiversity value of water bodies
and related habitats significantly affected by the reporting organization's
discharges of water and runoff.
28
We disclose
what we've
done so far.
EN26
Initiatives to mitigate environmental
impacts of products and services,
and extent of impact mitigation.
○○
25
We disclose
what we've
done so far.
EN27
Percentage of products sold and
their packaging materials that are reclaimed by category.
○
EN28
Monetary value of significant fines
and total number of non-monetary
sanctions for non-compliance with
environmental laws and regulations.
●
28
None
EN29
Significant environmental impacts
of transporting products and other
goods and materials used for the
organization's operations, and transporting members of the workforce.
23
We disclose
what we've
done so far.
Products and
service
Compliance
Transport
54
○○
○○
○○
Overall
Total environmental protection expenditures and investments by type.
○
●
LA1
Total workforce by employment type,
employment contract, and region,
broken down by gender.
○
LA2
Total number and rate of new employee hires and employee turnover
by age group, gender, and region.
○
LA3
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major
operations.
●
LA15
Return to work and retention rates after parental leave, by gender.
○
LA4
Percentage of employees covered
by collective bargaining agreements.
○
LA5
Minimum notice period(s) regarding
significant operational changes, including whether it is specified in collective
agreements.
○
LA6
Percentage of total workforce represented in formal joint managementworker health and safety committees
that help monitor and advise on
occupational health and safety programs.
●
33
LA7
Rates of injury, occupational diseases, lost days, and absenteeism, and
number of work-related fatalities by
region and by gender.
○
LA8
Education, training, counseling, prevention, and risk-control programs in
place to assist workforce members,
their families, or community members
regarding serious diseases.
○○
Health and safety topics covered in
formal agreements with trade unions.
○
EN30
Labor
Labor/management relations
Occupational
health and
safety
LA9
G3.1 Content Index
Employment
28,29,
31,32
32
We disclose
33
what we've
done so far.
55
Training and
education
Diversity and
equal opportunity
Equal remuneration for
women and
men
LA10
Average hours of training per year
per employee by gender, and by employee category.
LA11
Programs for skills management and
lifelong learning that support the continued employability of employees
and assist them in managing career
endings.
○○
35
LA12
Percentage of employees receiving
regular performance and career development reviews, by gender.
○
LA13
Composition of governance bodies
and breakdown of employees per
employee category according to
gender, age group, minority group
membership, and other indicators of
diversity.
○
LA14
Ratio of basic salary and remuneration of women to men by employee
category, by significant locations of
operation.
○
●
Human Rights
●
Percentage and total number of significant investment agreements and
HR1
contracts that include clauses incorporating human rights concerns, or
○
that have undergone human rights
screening.
Investment
and procurement practices
Percentage of significant suppliers,
HR2
contractors and other business partners that have undergone human
○
rights screening, and actions taken.
Total hours of employee training on
policies and procedures concernHR3
ing aspects of human rights that are
○
relevant to operations, including the
percentage of employees trained.
Non-discrimination
56
HR4
Total number of incidents of discrimination and actions taken.
○
36
28,32,38
We disclose
what we've
done so far.
Operations and significant suppliers
identified in which the right to exerHR5
cise freedom of association and collective bargaining may be violated or
34
We disclose
what we've
done so far.
○○
34
We disclose
what we've
done so far.
●
34
○○
at significant risk, and actions taken
to support these rights.
identified as having significant risk
Child labor
HR6
for incidents of child labor, and measures taken to contribute to the effec-
G3.1 Content Index
Freedom of
association
and collective
bargaining
tive abolition of child labor.
Forced and
compulsory
labor
identified as having significant risk
HR7
for incidents of forced or compulsory
labor, and measures to contribute to
the elimination of all forms of forced
or compulsory labor.
Percentage of security personnel
Security practices
trained in the organization's policies
HR8
or procedures concerning aspects of
○
human rights that are relevant to operations.
Indigenous
rights
Total number of incidents of violaHR9
tions involving rights of indigenous
○
people and actions taken.
Percentage and total number of
Assessment
HR10
operations that have been subject
to human rights reviews and/or
○
impact assessments.
Number of grievances related to
Remediation
HR11
human rights filed, addressed
○
and resolved through formal
Society
grievance mechanisms.
●
17,38
Percentage of operations with imple-
Local communities
SO1
mented local community engagement, impact assessments, and de-
○
velopment programs.
57
Operations with significant potential
SO9
or actual negative impacts on local
○
communities.
Local communities
Prevention and mitigation measures
SO10
implemented in operations with significant potential or actual negative
○
impacts on local communities.
Percentage and total number of busiSO2
ness units analyzed for risks related
○
to corruption.
Corruption
Percentage of employees trained in
SO3
organization's anti-corruption policies
●
18
and procedures.
SO4
Actions taken in response to incidents of corruption.
○
Public policy positions and participaSO5
tion in public policy development and
○
lobbying.
Public policy
Total value of financial and in-kind
SO6
contributions to political parties, politicians, and related institutions by
○
country.
Against the
competition
behavior
Total number of legal actions for antiSO7
competitive behavior, anti-trust, and
monopoly practices and their out-
●
18
comes.
Monetary value of significant fines
Observe the
regulation
SO8
and total number of non-monetary
sanctions for non-compliance with
○
laws and regulations.
Product
Responsibility
●
12
●
24
Life cycle stages in which health and
Customer
health and
safety
safety impacts of products and serPR1
vices are assessed for improvement,
and percentage of significant products and services categories subject
to such procedures.
58
Total number of incidents of noncompliance with regulations and volPR2
untary codes concerning health and
safety impacts of products and ser-
○
vices during their life cycle, by type
of outcomes.
Type of product and service information required by procedures, and
PR3
percentage of significant products
○
and services subject to such informa-
G3.1 Content Index
Customer
health and
safety
tion requirements.
Product and
service labelling
Total number of incidents of noncompliance with regulations and
PR4
voluntary codes concerning product
○
and service information and labeling,
by type of outcomes.
Practices related to customer satisPR5
faction, including results of surveys
○
measuring customer satisfaction.
Programs for adherence to laws,
standards, and voluntary codes rePR6
lated to marketing communications,
○
including advertising, promotion, and
sponsorship.
Marketing
communications
Total number of incidents of noncompliance with regulations and volPR7
untary codes concerning marketing
communications, including advertis-
○
ing, promotion, and sponsorship by
type of outcomes.
Total number of substantiated com-
Customer
privacy
PR8
plaints regarding breaches of customer privacy and losses of customer
○
data.
Monetary value of significant fines for
Compliance
PR9
non-compliance with laws and regulations concerning the provision and
○
use of products and services.
59
60

Corporate Social Responsibility Report

Transcription

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