PSCD Catalog - Volume 9 - Edition 2 - June 2016

Transcription

Palmetto School of Career Development
Program/Course Listing and Information Catalog
Volume 9 Edition 2
June 2016
Administration Office:
7301 Rivers Ave. Suite 260
North Charleston, SC 29406
Phone: (843)789-3917 Fax: (843)793-2018
www.palmettoschool.com
Page i of 47
Locations
Palmetto School of Career Development has 8 locations across South Carolina and Georgia. Our main campus
is located at 1662 Savannah Hwy., Suite 220, Charleston, SC 29407 with extension campuses located in
Columbia SC, Greenville SC, Myrtle Beach SC, Rock Hill SC, Augusta GA, Savannah GA, and Valdosta GA. A
comprehensive list of all of our training locations are listed below.
Training Locations South Carolina:
Charleston
Lecture/Classroom: 1662 Savannah Hwy., Suite 220
Charleston, SC 29407
Clinical/Lab: 1575 Savannah Hwy., Suite 1
Greenville
Lecture/Classroom: 21 Orchard Park Dr., Unit G
Greenville, SC 29615
Clinical/Lab: 36 Roper Corners Circle
Greenville, SC 29615
Columbia
Lecture/Classroom: 7001 St. Andrews Rd., Suite 5A
Columbia, SC 29212
Clinical/Lab: 1283 North Lake Dr.
Lexington, SC 29072
Rock Hill
Lecture/Classroom: 2000 Cherry Rd.
Rock Hill, SC 29732
Clinical/Lab: 200 Dobys Bridge Rd.
Fort Mill, SC 29715
Myrtle Beach
Lecture/Classroom: 4999-10 Carolina Forest Blvd.
Myrtle Beach, SC 29579
Clinical/Lab: 1321 44th Ave. North
Myrtle Beach, SC 29577
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Training Locations Georgia:
Augusta
Lecture/Classroom: 4497 Columbia Rd. Unit 9
Augusta, GA 30907
Clinical/Lab: 4424 Columbia Rd, Suite D
Augusta, GA 30907
Savannah
Lecture/Classroom: 11215 Abercorn Street Suite 7
Savannah, GA 31419
Clinical/Lab: 801 East 66th St.
Savannah, GA 31405
Valdosta
Lecture/Classroom: 3311 N. Valdosta Rd.
Valdosta, GA 31602
Clinical/Lab: 2309 N. Patterson St.
Valdosta, GA 31602
Page 3 of 47
Owner:
Palmetto School of Career Development, LLC
Governing Board:
Mark Baty
Darwyn Faulds
Dr. Courtney Shelbourne, DMD
Matthew Shelbourne
Disclosure:
Palmetto School of Career Development reserves the right to change program/course content, start dates,
tuition, and to cancel programs/courses.
Date of Printing:
June 2016
Authorized By:
South Carolina Commission on Higher Education
1122 Lady St, Suite 300
Columbia, SC 29201
Telephone: (803) 737-2260
State of Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, GA 30084-5305
Telephone: (770) 414-3300
Authorization indicates only that minimum standards have been met; it is not an endorsement or guarantee
of quality. Licensure is not equivalent or synonymous with accreditation by an accrediting agency recognized
by the U.S. Department of Education.
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Contents
School Policies ......................................................................................................................... 7
Purpose ..................................................................................................................................7
Entrance/Eligibility Requirements .........................................................................................7
Admissions/Application Process ............................................................................................7
Transfer or Granting of Credit ...............................................................................................7
Language of Training ..............................................................................................................7
Tuition and Payment Plans ....................................................................................................8
Registration ........................................................................................................................... 8
Tuition ................................................................................................................................... 8
Payment Plans....................................................................................................................... 8
Payment Information ............................................................................................................ 8
Cancellations & Withdrawals .................................................................................................8
Cancellations by the School .................................................................................................. 8
Withdrawals .......................................................................................................................... 8
Termination........................................................................................................................... 8
Refund Policy .........................................................................................................................8
Facilities..................................................................................................................................10
Administration Office ............................................................................................................ 10
Main Campus ........................................................................................................................ 10
Training Facilities .................................................................................................................. 10
Learning Materials .................................................................................................................12
Dress Code .............................................................................................................................12
Rules of Conduct ....................................................................................................................12
Drug Free School & Workplace ..............................................................................................12
No smoking ............................................................................................................................12
Harassment Policy..................................................................................................................13
Unresolved Disputes/Student Complaints ............................................................................13
For students attending class in South Carolina: ................................................................... 13
For students attending class in Georgia: .............................................................................. 13
Program/Course Curriculum ..................................................................................................14
Attendance Policies................................................................................................................14
Absences ............................................................................................................................... 14
Late Arrivals or Leaving Class Early ....................................................................................... 14
Leaves of Absence................................................................................................................. 14
Legal Holidays ....................................................................................................................... 14
Unsatisfactory progress .........................................................................................................14
Grading...................................................................................................................................15
Incomplete Grade ..................................................................................................................15
Graduation/Certificates Awarded..........................................................................................15
Records ..................................................................................................................................15
Changes Made by the School .................................................................................................15
Student Services ...................................................................................................................... 16
Housing ..................................................................................................................................16
Student Records .....................................................................................................................16
Family Educational Rights and Privacy Act ............................................................................16
Placement ..............................................................................................................................16
Faculty and Administration ...................................................................................................... 17
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PSCD Entry Level Dental Assistant Program/Course Listing ......................................................................... 21
Chairside Dental Assisting with Radiation Health..................................................................21
& Safety Certification Course .................................................................................................21
About the Field...................................................................................................................... 21
Goals and Objectives............................................................................................................. 21
Class Times/Course Dates ..................................................................................................... 22
Classroom Format & Training Facility ................................................................................... 22
Learning Materials ................................................................................................................ 22
Tuition & Maximum Class Size .............................................................................................. 23
Tuition Refund Schedule ....................................................................................................... 23
Program Clock Hours ............................................................................................................ 23
Legal Disclosures - SC ............................................................................................................ 23
Class Number: #Lecture Hrs/#Lab Hrs, Name, & Description .............................................. 24
Dental Front Office Administration Course ...........................................................................27
About The Field ..................................................................................................................... 27
Goals and Objectives............................................................................................................. 27
Methods of Instruction ......................................................................................................... 28
Methods of Evaluation .......................................................................................................... 28
Student Learning Outcomes ................................................................................................. 29
Class Number: Name, & Description.................................................................................... 29
Pharmacy Technician Course ................................................................................................... 31
About The Field ..................................................................................................................... 31
Goals and Objectives ............................................................................................................. 31
Learning Materials ................................................................................................................ 32
Student Learning Outcomes.................................................................................................. 32
Course Outline ...................................................................................................................... 33
Medical Administrative Assisting Course .............................................................................35
About The Field ..................................................................................................................... 35
Goals and Objectives ............................................................................................................. 35
Learning Materials ............................................................................................................... 36
Student Learning Outcomes.................................................................................................. 36
Class Number: Name, & Description.................................................................................... 37
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School Policies
Purpose
Palmetto School of Career Development’s (PSCD) purpose is to sufficiently train its students for entry level positions or to
aide its students in excelling in careers, relating to the program/course offered.
We are committed to customer satisfaction, internal (students) and external (dental practices employing our students),
good corporate citizenship, and responsible environmental, community and financial stewardship. We conduct our
business by:
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Clearly, honestly, and accurately representing our services, terms and conditions
Delivering services as represented
Communicating in a respectful and courteous manner
Responding to inquiries and complaints in a constructive, timely way
Maintaining appropriate security policies and practices to safeguard information
Assuring truth and fairness in advertising
Entrance/Eligibility Requirements
Admission is open to any qualified applicant. No qualified person may be excluded from enrollment in the PSCD training
program based on age, race, gender, disability, or national origin. Applicants must meet the following requirements:
1. Have an interest in the chosen program/course of study
2. Be at least 18 years of age or have written permission of parents or guardians
3. Graduation from a public or private high school that operates in compliance with State or local laws or a
certificate of high school equivalency (GED).
Admissions/Application Process
Applicants interested in applying for entry to any offered program/course of study who meet the above entrance/eligibility
requirements may apply by completing the following application process:
1. Have an in-person interview with a school representative
2. Provide proof of entrance/eligibility requirements
3. Submit a signed Enrollment Agreement (Admissions are made on a rolling basis)
Transfer or Granting of Credit
Palmetto School of Career Development does not offer transferable credits to students wishing to continue their
education in a traditional college setting. PSCD does evaluate prior training/education of students that have experience in
the related field and allows them to only take those portions of the course that they have not gained mastery at. A test
will be given in order to evaluate an individual’s knowledge of the course.
Language of Training
All courses are offered only in English. PSCD does not offer English as Second Language instruction.
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Tuition and Payment Plans
Registration
A deposit of $200.00 is due at the time the enrollment agreement is submitted and is applied to the tuition cost. Of this
$200 deposit, $100 is considered an application fee, which is non-refundable three (3) business days after signing the
Enrollment Agreement.
Tuition
Tuition costs are unique to each program/course offered (See the Tuition section under the program/course listing). Of
the tuition cost for each program/course, $200.00 is a deposit, due at the time the enrollment agreement is submitted,
$100.00 of which is a non-refundable application fee, three (3) business days after signing the Enrollment Agreement. It
is required that payment be made in full by or on the orientation date listed on student’s Enrollment Agreement if no
special payment arrangements have been made prior to that date.
Payment Plans
Administration Fees
PSCD does not charge administration fees for using credit cards.
Plans between the Student and Outside Lending Sources
Payment plans between the student and outside tuition lending sources must be arranged by or on the orientation date
listed on student’s Enrollment Agreement.
Lender Statement
Any holder (lender) of a consumer credit contract (promissory note) resulting from the enrollment of the student at the
School is subject to all claims and defenses which the debtor/student could assert against the School. Recovery shall not
exceed the amounts paid by or on the behalf of the debtor/student.
Plans Offered by PSCD
PSCD offers Private Pay, WIOA, and MyCAA payment plans to aid students facing financial constraints in an effort to
provide all of its students the opportunity to learn and advance their career. Each student is allowed to choose the
payment plan that he/she feels best suits his/her financial situation. However, students are cautioned that failure to remit
payments on time will prohibit the student from attending class.
Payment Information
All payments must be made on or before the payment due dates outlined on the Student Enrollment Agreement. Payment
can be made over the phone, brought into the location, or mailed into the location. Students will not be allowed to attend
class if payments are not remitted on time.
Cancellations & Withdrawals
Cancellations by the School
Any student who enrolls in a program/course that is discontinued by the school shall receive a complete refund of all fees
and/or tuition paid.
Withdrawals
Students are required to give written notification to PSCD, either in person or by certified mail, of their intention to
withdraw from a program/course. If no cancellation request is made in writing prior to the start date of the
program/course, and the student is absent for more than four (4) hours of class without explanation, PSCD will then
consider the student to have withdrawn from the program/course. Refunds will be made in accordance with the Refund
Policy.
Termination
If a student is terminated for any reason, PSCD will notify the student in writing, either in person or by certified mail. The
termination date for refund computation purposes shall be the last date of actual attendance by the student or the start
date for the class, unless earlier written notice is received. Refunds will be made in accordance with the Refund Policy.
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Refund Policy
The school shall adhere to the following refund policy in the event of notification of withdrawal by the student or
termination by the school prior to completion of the course or program. All refunds will be made within 30 days of the
cancellation or termination date. Cancellation must be made in person or by certified mail.
Within Three (3) Days of Signing Enrollment Agreement
All monies will be refunded if the applicant is not accepted by the school or if the applicant cancels or is terminated by the
school within three (3) business days of signing the Enrollment Agreement. Cancellation must be made in person or by
certified mail.
Three (3) or More Days of Signing Enrollment Agreement, but Before Attending First Class
Should a student be terminated or request cancellation three (3) or more business days after signing the Enrollment
Agreement, but before attending the first class, all monies paid, less the nonrefundable application fee of $100.00 and
the cost of any materials that are not reusable or equipment not returned to the administration office, will be refunded.
If No Notification Made Prior to Program/Course Start Date
An applicant not requesting cancellation in writing by his/her specified program/course start date will be considered a
student. If no cancellation request is made in writing prior to the start date of the program/course, and the student is
absent for more than 4 hours of class without explanation, PSCD will then consider the student to have withdrawn from
the program/course. All monies paid, less the nonrefundable application fee of $100.00 and the cost of any materials that
are not reusable or equipment not returned to the administration office, will be refunded.
After Attending the First Class
If a student chooses to withdraw in writing or is terminated from this program/course for any reason after attending the
first class, refunds are based on the proration of tuition and percentage of program completed at withdrawal, up
until 60% of the program, less the nonrefundable application fee of $100.00 and the cost of any materials that are not
reusable or equipment not returned to the administration office. The cancellation or termination date for refund
computation purposes shall be the last date of actual attendance by the student.
Below is a breakdown of what all is included in the total tuition:
Dental Assisting Chairside
Non-refundable registration fee
Textbook/workbook
Scrubs
Clear Packet
Remaining tuition
Total Tuition
$100
$125
$30
$6
$3,139
$3,400
Pharmacy Technician
Textbook/Flashcards
Scrubs
Remaining Tuition
Total Tuition
$100
$100
$30
$1,870
$2,100
Dental Administrative Assisting
Textbook/workbook
Remaining tuition
Total Tuition
$100
$85
$1,415
$1,600
Medical Administrative Assisting
Textbook/workbook
Scrubs
Remaining Tuition
Total Tuition
$100
$200
$30
$1,770
$2,100
The student will only be considered dropped once the PSCD provided drop paperwork form is signed, dated, and received
by PSCD. Poor attendance or non-attendance in a program, verbal indications of intention to drop provided to any PSCD
related personnel or any other paper that has been submitted with or without indication of an intention to drop will not
substitute for notification of cancellation or dropping of a class.
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Facilities
Administration Office
PSCD's administration office is located at 7301 Rivers Ave, Suite 260, North Charleston, SC 29406. The office is open from
8:00AM - 5:00PM daily, Monday through Friday and closed all federal holidays.
Main Campus
PSCD's main campus is located at 1662 Savannah Hwy., Suite 220, Charleston, SC 29407. The office is open from 9:00AM
– 5:00PM daily, Monday through Friday and closed all federal holidays.
Training Facilities
Training facilities are dependent on the program/course (See the Class Format & Training Facility section under the
program/course listing).
Augusta, GA
Lecture/Classroom portions of the program/courses are held at our office located at 4497 Columbia Rd. Unit 9.
The office is approximately 1200 square foot, and equipped with computer stations and other multimedia
equipment. The area seats 12-16 comfortably, depending on set up.
Clinical/Lab portion of the program/courses are held at a nearby dental practice located at 4424 Columbia Rd,
Suite D. The practice has 4 operatories and 4 exam rooms. Each room is equipped with digital x-ray. Students
will utilize the operatories, exam rooms, x-ray equipment, laboratory, sterilization area, and front desk area.
Charleston, SC
Lecture/Classroom portions of the program/courses are held at our office located at 1662 Savannah Hwy, Suite
220. The office is approximately 1000 square foot, and equipped with computer stations and other multimedia
Clinical/Lab portions of the program/courses are held at a nearby dental practice located at 1575 Savannah
Hwy., Suite 1. The practice is approximately 2500 square foot and has dual operatory surgical suite with postop area, two additional operatories, exam rooms, sterilization area, laboratory, x-ray facilities, and front desk
area.
Greenville, SC
Lecture/Classroom portions of the program/courses are held at our office located at 21 Orchard Park Dr., Unit
G. The office is approximately 1400 square foot, and equipped with computer stations and other multimedia
Clinic/Lab portions of the program/courses are held at a nearby dental practice located at 36 Ropers Corners Cr.
The practice is approximately 3500 square foot and has nine operatories with x-ray capabilities in each room,
sterilization center, laboratory, and front desk area.
Columbia, SC
Lecture/Classroom portions of the program/courses are held at our office located at 7001 St. Andrews Rd., Suite
A5. The office is approximately 1000 square foot, and equipped with computer stations and other multimedia
Clinic/Lab portions of the program/courses are held at a nearby dental practice located at 1283 North Lake Dr.
The office is approximately 3600 square foot with six operatories, x-ray capabilities, laboratory, and front desk
area.
Myrtle Beach, SC
Lecture/Classroom portions of the program/courses are held at our office located at 4999-10 Carolina Forest
Blvd. The office is approximately 800 square foot, and equipped with computer stations and other multimedia
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Clinic/Lab portions of the program/courses are held at a dental practice located Clinical/Lab: 1321 44th Ave N.
Myrtle Beach, SC 29577. The practice is approximately 2500 square foot. The office has six operatories with
digital x-ray technology, sterilization center, laboratory, and office area.
Rock Hill, SC
Lecture/Classroom portions of the program/courses are held at our office located at 2000 Cherry Rd. The office
is approximately 800 square foot, and equipped with computer stations and other multimedia equipment. The
area seats 12-16 comfortably, depending on set up.
Clinic/Lab portions of the program/courses are held a short drive away at a dental practice located at 200 Dobys
Bridge Rd. The practice is approximately 1800 square foot and has four operatories, digital x-ray technology,
sterilization center, laboratory, and office area.
Savannah, GA
Lecture/Classroom portions of the program/courses are held at our office located at 11215 Abercorn Street,
Suite 7. The office is approximately 1082 square foot, and equipped with computer stations and other
multimedia equipment. The area seats 16-20 comfortably, depending on set up.
Clinic/Lab portions of the program/courses are held at a dental practice located at 801 East 66th Street. The
practice has four operatories and five exam rooms. Each room is equipped with digital x-ray. Students will utilize
the operatories, exam rooms, x-ray equipment, laboratory, sterilization area, and front desk area.
Valdosta, GA
Lecture/Classroom portions of the program/courses are held at our office located 3311 N. Valdosta Rd, Valdosta,
GA 31602. The office is approximately 1362 square foot, and equipped with computer stations and other
multimedia equipment. The area seats 16-20 comfortably, depending on set up.
Clinic/Lab portions of the program/courses are held at a dental practice located at 2309 N. Patterson St. The
practice has four operatories and four exam rooms. Each room is equipped with digital x-ray. Students will utilize
the operatories, exam rooms, x-ray equipment, laboratory, sterilization area, and front desk area.
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Learning Materials
Required learning materials are unique to each program/course offered (See the Learning Materials section under the
program/course listing). Unless otherwise stated, all materials are included in the tuition stated for the program/course.
Dress Code
Dress, grooming, personal cleanliness, and professional behavior standards contribute to the professional image you will
present to your future employers, customers, and visitors. Good grooming and an attractive appearance are especially
important for health care personnel. Therefore, while attending classes at PSCD, students are expected to dress in attire
appropriate to the program/course in which they are enrolled and to behave in a professional and businesslike manner at
all times.
Students enrolled in clinical programs/courses where lab hours are required as a portion of each class are required to
wear school-provided scrubs and closed toed, no-slip shoes (no-mark sneakers, Dansko clogs, etc.) during each class
session. Extremes in dress, hair, nails, and makeup should be avoided, especially during lab portions of class.
Rules of Conduct
Students are expected to conduct themselves in a professional manner and demonstrate respect for their instructors and
fellow classmates at all times. PSCD administration reserves the right to terminate any student guilty of the following:
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Not complying with school rules and regulations
Creating a safety hazard to other students
Disobedient or disrespectful behavior to faculty members or other students
Unsatisfactory academic progress
Poor attendance
Unprofessional conduct
Failure to remit payments when due
Cheating
Falsifying records
Breach of the enrollment agreement
Entering any school site while under the influence or effects of alcohol, drugs, or narcotics of
any kind
Carrying a concealed or potentially dangerous weapon
Sexual harassment
Harassment of any kind including intimidation and discrimination
PSCD will notify the student in writing of the offense. The student will be required to meet with the Center Manager prior
to returning to class. He/she will make a determination on whether to allow the student to continue in the
program/course. If administration decides to terminate the student, refunds will be made in accordance with the school’s
Refund Policy.
Drug Free School & Workplace
PSCD has a zero tolerance for illegal drugs and alcohol. No student, instructor, employee, or administrator may be on any
school premises under the influence of alcohol, drugs, or narcotics of any kind. Any individual displaying suspicious
behavior or suspected to be under the influence of alcohol, drugs or narcotics will be subject to immediate
dismissal/removal. The individual will be required to meet with the Center Manager prior to returning to class.
Administration will make a determination on whether to allow the student to continue in the program/course. If
administration decides to terminate the student, refunds will be made in accordance with the school’s Refund Policy.
No smoking
There is no smoking permitted inside any PSCD location. Each location allows smoking outside during breaks. Ask an
instructor or administrator if you are unsure of appropriate smoking areas.
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Harassment Policy
PSCD will not tolerate harassment based on age, race, gender, color, religion, national origin, disability, marital status,
covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected
under state, federal, or local law. Sexual harassment, one type of prohibited harassment, warrants special mention.
Sexual harassment includes unwelcome sexual advances or offensive comments, gestures, or physical contact of a sexual
nature. Such conduct is prohibited in any form on any PSCD premises. This policy applies to all students, instructors,
employees, and administrators. Examples of prohibited harassment include, but are not limited to:
 Unwelcome sexual flirtation, advances, or propositions;
 Verbal comments related to an individual’s age, race, gender, color, religion, national origin,
disability, or sexual orientation;
 Explicit or degrading verbal comments about another individual or his/her appearance;
 The display of sexually suggestive pictures or objects in any workplace location including
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transmission or display via computer;
Any sexually offensive or abusive physical conduct;
The taking of or the refusal to take any personnel action based on an employee’s submission
to or rejection of sexual overtures; and
Displaying cartoons or telling jokes which relate to an individual’s age, race, gender, color,
religion, national origin, disability, or sexual orientation.
If you believe that you are being subjected to harassment, tell the harasser that his or her actions are not welcome if you
feel comfortable enough to do so, and report this and any additional incidents or retaliation to the administration office
immediately. Any reported incident will be investigated immediately, thoroughly, and resolved as confidentially as
possible.
Unresolved Disputes/Student Complaints
Students, instructors, and staff are expected to address in person any disagreements or conflict directly with the individual
involved first. After this, if no satisfactory resolution can be made, the complainant(s) should meet with the Center
Manager at their location. If satisfactory resolution still cannot be made, the complainant(s) may set an appointment by
phone to meet with the Regional Operations Manager.
All individuals involved must attend the meeting and present, prior to the meeting, written documentation outlining the
complaint and all communication to that point. The Regional Operations Manager will review the documentation, speak
with each individual involved, and offer a final resolution.
All communications regarding the complaint must be in writing and all meetings and communications will be documented
and kept in the student’s file. Every attempt at satisfactory resolution will be made.
For students attending class in South Carolina:
If the complaint cannot be resolved by the Director, the complainant(s) may contact the South Carolina Commission on
Higher Education via this link:
http://www.che.sc.gov/CHE_Docs/AcademicAffairs/License/Complaint_procedures_and_form.pdf
For students attending class in Georgia:
If the complaint cannot be resolved by the Regional Operations Manager the complainant(s) may contact the State of
Georgia Nonpublic Postsecondary Education Commission, 2082 East Exchange Place, Suite 220, Tucker, GA 30084-5305,
Tel: 770-414-3300, Fax: 770-414-3309.
http://gnpec.org/consumer-resources/gnpec-authorized-school-complainant-form/
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Program/Course Curriculum
On the first day of class or at orientation (1 week prior to class) for each program/course, students will receive an outline
of the course curriculum or syllabus, which lists reading assignments and acts as a study guide.
The Medical Director will review the curriculum at the end of each quarter and make recommendations for updates and/or
changes that they feel would improve the effectiveness of the program and better prepare the graduating students for a
smooth transition into the workplace. During this review new standards and technologies will also be considered to be
sure that students are receiving instruction relevant to tasks they will be expected to complete in their new occupation.
Attendance Policies
Absences
Students are expected to attend all clock hours of program/course instruction. Students must attend 95% of every
program/course, in order to earn a certificate of completion or to graduate from the program/course. Failure to meet
this requirement will result in termination from the program/course.
If emergencies or extraordinary circumstances occur, students are requested to speak with the Area Manager, who will
arrange ways to make up the sessions that were missed. There is no charge for makeup work if it can be completed during
regularly scheduled class hours. All legal holidays will be observed.
Late Arrivals or Leaving Class Early
Arriving late or leaving early will be treated as absences. Missed coursework is to be made up by conferring with the Area
Manager. There is no charge for makeup work if it can be completed during regularly scheduled class hours.
Leaves of Absence
Students may have to suspend their training due to extenuating circumstances. This request must be made in writing,
prior to beginning the leave of absence. If this should occur, the student may request re-admission from the Area Manager
for a future program/course date. All training must be completed within a twelve month period from the original start
date. If satisfactory arrangements have been made, no additional tuition is charged.
Legal Holidays
Palmetto School of Career Development observes all Federal Holidays listed. All schools will be closed on Federal
Holidays and classes will not be held.
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New Years Day
Easter
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Unsatisfactory progress
If a student receives a grade of less than 75%, he/she will be notified by the Area Manager. The Instructor and the Area
Manager will make recommendations of ways to raise the grade. If the student is not able to get his/her average above
75%, he/she can either continue to take the course for no credit or withdraw and return at another time if he/she
demonstrates the drive to succeed. Tuition will be refunded in accordance with the school’s Refund Policy.
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Evaluations
Starting after the first week of class, the Area Manager will begin to monitor each student’s progress in the class by
running weekly evaluation reports. The students will be notified weekly of their progress. If the student begins to show
unsatisfactory progress, the Area Manager will notify the student of their declining progress immediately. If they are still
showing as unsatisfactory for 3 consecutive weeks, the Area Manager will set up a time to speak with the student to
offer solutions to help the student improve their progress. Some solutions that may be offered include, but are not
limited to: setting up private tutoring sessions with the lecture instructor and setting up private tutoring sessions with
the clinical instructor. If the student still does not show improving progress, they may transfer to a course being offered
at a later date at no charge to the student. The student may only transfer classes because of unsatisfactory progress
once without being charged for it. The student must maintain a GPA of at least 75% or they will be placed on an
academic probation. Failure by the student to attain a cumulative GPA of at least a 75% during the probation period will
result in academic suspension.
Grading
An average grade of 75% is required in order to satisfactorily complete each program/course. Class work is graded as
follows:
Excellent
Good
Fair
Failing
90 – 100
80 – 89
75 – 79
Below 75
Lab work is graded on a pass/fail basis. Competency in each task assigned must be demonstrated to the instructor for the
student to pass the lab.
All written assignments will be graded and returned to the student to use as study aides for the Midterm and Final Exams.
If at any time the student’s average drops below 80%, the Area Manager will notify the student in person. If the student
should drop below 75%, the student will be asked to make an appointment with the school’s Director of Operations to
discuss his/her options.
Incomplete Grade
Students that have missed an assignment have until the following class to make up the assignment. Any assignment not
turned in within 7 days of the original due date will receive a zero for the assignment. No late assignments will be
accepted after the last day.
Graduation/Certificates Awarded
Students will receive a Certificate of Completion upon satisfactory completion of all program/course requirements. In
addition there must be no outstanding balances owed to the school.
Records
Student records will be maintained permanently by the school, and computer files will be backed up regularly. The
student’s Certificate of Completion shall act as proof of program completion. The school’s Administration Office can
provide a copy of the student’s certificate in the event the certificate is lost or damaged.
Transcripts will be maintained as a permanent record and shall be provided when requested as long as the student has
satisfied all financial obligations currently due and payable to the school. Students can request a copy of their transcripts,
free of charge, by contacting the school in which they graduated from.
Changes Made by the School
If the school cancels or changes a program/course or location in such a way that the student who has started is unable to
complete training, arrangements will be made in a timely manner to accommodate the needs of each student enrolled in
the program who is affected by the cancellation or change. If the school is unable to make alternative arrangements that
are satisfactory to both parties, the school will refund all money paid by the student.
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Student Services
Housing
No housing arrangements are available.
Student Records
Student records maintained by the school are available upon written request. No records will be made available to
employers, prospective employers, or other schools without a written request made by the student.
Family Educational Rights and Privacy Act
PSCD complies with the Family Educational Rights and Privacy Act of the 1974 Buckley Amendment, Public Law 93-380,
and Section 438. All student records are confidential.
Placement
Neither enrollment in PSCD, nor completion of any of its programs/courses guarantees employment. Employment skills
are integrated throughout the program. The final class focuses on resume writing, job search skills, and interview
techniques. Students may request counseling and career information from the Center Manager. PSCD will provide its
graduates with placement assistance and job leads upon graduation, but cannot guarantee job placement or employment.
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Faculty and Administration
School Director:
Daniel Ledbetter
Medical Director:
Courtney Shelbourne, DMD
Board Certified Oral & Maxillofacial Surgeon, Medical University of South Carolina, 2001
Dental Resident, Yale-New Haven Hospital, 1997
Post-Doctoral Fellow, Yale Medical University, 1997
DMD, Medical University of South Carolina, 1996
B.S., Presbyterian College, 1991
Business Administration Manager:
Kim Joyner
Accounts Receivable Manager:
Sherry Owens
Public Relations Coordinator:
Jennifer Toole
Location Managers:
Augusta, GA – Gerica Landry
Charleston, SC – Amanda Daniel
Columbia, SC – Kristin Shull
Greenville, SC – Cassi Clark
Myrtle Beach, SC – Deb Dinapoli
Rock Hill, SC – Brandi Jamison
Savannah, GA – Tara Fletcher
Valdosta, GA – Amanda Kirk
Instructors:
Augusta, GA
Deborah Fatula – Camden County College – Dental Assisting - 25+ years
LaShanna Person – University of Phoenix – Pharmecutical Services, Augusta Technical College –
Medical Administrative Assistant, Virginia College – CMA & CPT
Corina Rebaza – State of Maryland – Department of Health and Mental Hygiene Certificate.
LaShante White – Augusta Technician College – Medical Assistant, Devry University – Bachelor of
Science, and Keller Graduate School – Masters of Public Administration.
Charleston, SC
Kaley Dupont – PTCB - 7+ years experience
Roxanne Frum – Trident Technical College - Dental Assisting, Trident Technical College - Dental Hygiene
Charles Hazel – University of South Carolina – Bachelors in Business Administration, 25+ year as
medical administrative consultant
Christine Holt – CDA – Certified Dental Assistant through DANB, Cryant Institute – Dental Assisting
Columbia, SC
Penny Bahas – United States Navy – Dental Assisting
Tammy Jackson - Midlands Technician College – CDA, 15+ years experience
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Sharina Lee – Centura College – CMA, Central Carolina Technical College – Phlebotomy, 5+ years
experience
Kristen Monts – Midlands Technical College – Associate in Science, 2+ years of experience as Dental
Assistant
Victoria Sweat – Midlands Technical College - Expanded Duty Dental Assisting
Shalena Thomas – Midlands Technical College – AAS, EDDA Diploma, 4+ years experience
Jennifer Toole - 13+ years of experience in the dental field in administration
Greenville, SC
Jamie Baker – Sinclair Community College, Montgomery County Career Tech – Medical Records
Technology, University of Phoenix – Healthcare Management
Ashlie Humphries – Spartanburg Community College – Expanded Duty Dental Assisting
Michelle Koribana – The Allen School for Physician’s Aids – Dental Assistant, State University of New
York – Dental Hygienist
Brittany Lowe – USC Upstate – Nursing/Biology, Palmetto School of Career Development, 3+ years
experience
Denise Martin – Greenville Technicial College – Dental Assisting
Tiffany Patterson – Tri-County Technical College – Expanded Duty Dental Assisting, DANB Certified
Marie Vaughn – LLR Board of Pharmacy – Pharmacy Technician Certification Board
Renee Villalobos – Dental Assistant – 5+ years
Myrtle Beach, SC
Bambi Caffrey – NC Registered Pharmacy Technician – SC State Certified Pharmacy Technician – PTCB
Certified Pharmacy Technician
Ashley Hamper – Palmetto School of Career Development – 3+ years experience
Nisa Rebmann – Professional Medical Training Center – CNA & Phlebotomy. 5+ years experience
Julie Spickler – University of San Antonia – Dental Assisting
Rock Hill, SC
Brandy Christopher – York Technical College – Dental Assisting
Jaclyn Duenas – Concorde Career Institute – Dental Assistant Diploma
Keyah Inabinet – Limestone College – Degree in Biology, Strayer University – Healthcare Services
Administration, Nationally Certified Pharmacy Technician
Jeremy Moore – UNC – Chapel Hill – DA II Diploma
Savannah, GA
Nicole Jermeay – Suffolk Community College – Associates Degree, 15+ years experience as Pharmacy
Technician
Whitney Kimmel – Dental Assisting Training School – 3+ years experience
Ashley McElvaine – Old Dominion University – Bachelors in Psychology, 3+ years experience
Myra Smith – Savannah Technical College – Dental Hygiene, 3+ years experience
Marian Toomey – Community College of The Air Force Bolling AFB – Diploma Dental Specialist
Valdosta, GA
Kayla Bridwell –
Nora Campbell – Valdosta State University – Bachelors of Business Administration, 10+ years
experience
Heather Patrick – UMUC – Bachelors in Business Administration, Institute of Dental Tech - CDA
Page 18 of 47
Administration Access:
7301 Rivers Ave. Suite 260
North Charleston, SC 29406
Phone: (843)789-3917 Fax: (843)793-2018
Main Campus Access:
1662 Savannah Hwy., Suite 220
Phone: (843)793-1289 Fax: (843)793-1676
Training Facilities:
Augusta, GA
Lecture/Classroom: 4497 Columbia Rd. Unit 9, Augusta, GA 30907
Phone: (706)955-0820
Clinical/Lab: 4424 Columbia Rd, Suite D, Augusta, GA 30907
Charleston, SC
Lecture/Classroom: 1662 Savannah Hwy., Suite 220, Charleston, SC 29407
Phone: (843)793-1289
Fax: (843)793-1676
Clinical/Lab: 1575 Savannah Hwy., Suite 1, Charleston, SC 29407
Greenville, SC
Lecture/Classroom: 21 Orchard Park Dr., Unit G, Greenville, SC 29615
Phone: (864)234-0077
Fax: (864)234-0083
Clinical/Lab: 36 Roper Corners Circle, Greenville, SC 29615
Columbia, SC
Lecture/Classroom: 7001 St. Andrews Rd., Suite 5A, Columbia, SC 29212
Phone: (803)781-0023
Fax: (803)781-0018
Clinical/Lab: 1283 North Lake Dr., Lexington, SC 29072
Rock Hill, SC
Lecture/Classroom: 2000 Cherry Rd., Rock Hill, SC 29732
Phone: (803)329-1380
Fax: (803)329-1383
Clinical/Lab: 200 Doby’s Bridge Rd., Fort Mill, SC 29715
Myrtle Beach, SC
Lecture/Classroom: 4999-10 Carolina Forest Blvd., Myrtle Beach, SC 29579
Phone: (843)236-2120
Fax: (843)236-2130
Clinical/Lab: 1321 44th Ave N, Myrtle Beach, SC 29577
Savannah, GA
Lecture/Classroom: 11215 Abercorn Street, Suite 7, Savannah, GA 31419
Phone: (912)662-0200
Clinical/Lab: 801 East 66th Street. Savannah, GA 31405
Valdosta, GA
Lecture/Classroom: 3311 N. Valdosta Rd, Valdosta, GA 31602
Phone: (478)845-7585
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Clinical/Lab: 2309 N. Patterson St, Valdosta, GA 31602
Toll Free Phone:
Phone: (855)432-2681
Course Numbering/Designation is as follows:
DAC = Dental Assisting Chairside Course
MAA = Medical Administrative Assisting Course
PHT = Pharmacy Technician Course
LAA = Legal Administrative Assisting Course
DAA = Dental Front Office Administrative Assisting Course
BKG = Bookkeeping Course
ADM= Administrative Assisting Course
Page 20 of 47
PSCD Entry Level Dental Assistant Program/Course Listing
Chairside Dental Assisting with Radiation Health
& Safety Certification Course
About the Field
Dental assistants are responsible for a wide variety of tasks, both clerical and clinical, such as providing assistance with
patient care, office duties, and laboratory procedures. Working as a dental assistant can be challenging and fast-paced
work because of the diversity of job responsibilities. The dental assisting field generally requires physical work, moving
throughout the office, and standing on one's feet for long periods of time. Successful candidates should be in good
physical health because they are in close contact with the public.
Dental assistants are in charge of setting up for exams by sterilizing or disinfecting instruments and preparing tray setups
for each exam. They get the patient ready for the exam and help to make him/her comfortable, retrieve patient files, and
prepare the patient for treatment. Dental assistants are responsible for taking and developing x-rays, making teeth
impressions, and mixing the substances needed to clean the teeth or for fillings. During the exam, the assistant works
chair side with the dentist, handing them instruments as needed and using suction to clear the patient's mouth of excess
saliva as the dentist works. Upon completion of the exam the assistant will instruct the patient on postoperative and
general oral health care. Finally, the assistant will re-sterilize and maintain all the equipment and material after the
examination. Additionally the assistant may be required to make additional appointments for patients, maintain patient
records, accept payments, keep inventory of supplies used within the practice, and to reorder supplies as necessary.
According to the U.S. Department of Labor1, because of rapid employment growth and substantial replacement needs,
there should be good job opportunities for dental assistants nationally. Dental assistants can seek certification as provided
by the "Dental Assistant National Board" (DANB), a membership organization, as a Certified Dental Assistant after meeting
work experience requirements. For more information on certification, contact DANB directly by visiting their website
(www.danb.org) or by calling 1-800-FOR-DANB. No state licensing or certification is required for an entry-level dental
assistant to work in the state of South Carolina.
Goals and Objectives
Palmetto School of Career Development (PSCD) realizes that there is a high demand for dental assistants. Practitioners
are often forced to hire individuals with little or no training and experience and then provide them with on-the-job
training. PSCD has created a training program to meet the demands of the dental community. Our goal is to prepare
students to go from the classroom to the workplace quickly by providing them with the hands on training needed to work
in a dental practice.
It is the objective of PSCD to provide training that focuses solely on the fundamental skills and knowledge required to
work in a dental office. We strive to offer dental assistant training that allows an individual to complete training and seek
employment in the shortest amount of time possible. Students are instructed in an actual dental office so they become
familiar with the work environment before their first day of work as a dental assistant. Superior students with an overall
grade of 90% and above, who demonstrate positive attitudes, will have the opportunity to participate in an optional 40
hour internship enabling these student to gain experience during his or her studies.
Upon successful completion of this course, the student will earn a certificate in Infection Control based on OSHA
Regulatory Standards, become CPR certified, and earn a certificate of completion in Entry Level Chairside Dental Assisting.
The student will be prepared to sit for the DANB Certified Dental Assistant (CDA) Exam once they have completed the
amount of work experience required by DANB.
1
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Employment Statistics, [Sep. 01, 2015] [www.bls.gov/oes/]
Page 21 of 47
Class Times/Course Dates
The lecture portion of each class will be held in the lecture/classroom facility for each location and the clinical/lab portions
of each class will be held in an actual dental practice located near each school location. Instructors will divide students
into groups and rotate those groups in operatories, sterilization, laboratory, or treatment rooms as necessary.
South Carolina Schools
**Unless Otherwise Indicated**
Saturdays 8am – 5pm
11 Weeks / 84 Hours
Georgia Schools
Saturdays 8am – 5pm
11 Weeks / 84 Hours
Class Schedule is located at the end of this catalog.
Classroom Format & Training Facility
Training is offered for 11 weeks in succession for a total of 84 clock hours. Classes will be held on Saturdays from 8:00AM
– 12:00PM and 1:00PM – 5:00PM. This gives the student hands-on experience in all areas of dental assisting.
Lecture portions of the course are held in each location’s lecture/classroom area which are equipped with multimedia
equipment and seats 4-24 comfortably, depending on the location. Students will view slides presented by an instructor,
and then have time for questions, answers, and review.
Clinical/lab portions of each class will be held in a clinical/laboratory setting in an actual dental practice near each school
location, giving the student hands on instruction in a functioning dental practice. Instructors will divide students into
groups and rotate those groups in operatories, sterilization, laboratory, or treatment rooms as necessary. Please refer to
pages ii-iii, 3-5, or 14-15 to calculate the distance between lecture and clinical.
Learning Materials
Books & Texts
The following text is required for the course, and is included in the tuition.
Modern Dental Assisting(11th Edition) by Doni L. Bird CDA RDH MA; Debbie S. Robinson CDA MS
Hardcover, 1184 Pages, Published 2010 by Saunders
ISBN-13: 978-1-4377-1729-7, ISBN: 1-4377-1729-2
Equipment Provided
Classes are held in a modern state of the art dental office with the latest equipment. The school provides each student
with (1) pair of scrubs, protective eye wear, typodonts of human dentition (to be returned upon course completion),
mirror and explorer (to be returned upon course completion), and student models of his/her dentition. Each student
receives all disposable equipment and supplies needed to perform tasks. Students work in a treatment or specialty rooms
in small groups so that each student has the opportunity to use the required tools and equipment in each room.
If the student decides to withdraw from the program/course, typodonts, mirrors and explorers, and all unused materials
must be returned to the location office. The cost of protective eyewear, and any reusable materials or equipment not
returned to the administration office will be withheld from the refund amount and retained by PSCD to cover the cost of
replacement.
Teaching Devices
Fully equipped dental operatories and/or treatment rooms
X-ray technology
Sterilization equipment
Fully equipped dental laboratory
Fully equipped office including computer, photocopy machine, fax, multiple phone lines
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Audio/Visual Aids
DVD presentations of over 750 training images
Power Point Presentations
Tuition & Maximum Class Size
The total cost of the Chairside Assisting Course with Radiology Certification is $3400.00, including required texts. Of that
cost, $200.00 is a deposit, due at the time Enrollment Agreement is submitted, $100.00 of which is non-refundable
application fee three (3) business days after signing Enrollment Agreement. It is required that payment be made in full by
or on the orientation date listed on student’s Enrollment Agreement if no special payment arrangements have been made
prior to that date. Cost subject to change without notice. Students must be 18 years or older to take the Radiation Safety
course.
The maximum class size for this course is limited to 25 students per class start date. A minimum enrollment of 6 students
is required for the class to begin.
Tuition Refund Schedule
If a student chooses to withdraw or is terminated from this program/course for any reason, refunds will be made in
accordance with the school’s Refund Policy.
Program Clock Hours
84 Clock Hours Total – 36 Lecture Hours & 48 Lab Hours
Our classes provide an overview of and introduction to the topics taught. The objective of each class is to provide students
with the vocabulary used in the dental office, demonstrate the tasks performed in the office, and to allow students to
practice these skills. These classes are short and are not intended to cover the subject matter in-depth. Each class is 4
hours in length and one clock hour equals 50 minutes of lecture or lab. The sequence of classes is shown below. The prerequisite for each class is satisfactory completion of the one preceding it.
Legal Disclosures - SC
South Carolina
- Dental assistants have many tasks, ranging from patient care and taking x-rays to recordkeeping and scheduling
appointments. Their duties vary by state and by the dentists’ offices where they work. Dental assistants in SC,
under the supervision of a licensed dentist, perform basic supportive dental procedures specified by the state
dental practice act: http://www.llr.state.sc.us/POL/Dentistry/. General information about the occupation is
available from the US Bureau of Labor Statistics http://www.bls.gov/ooh/healthcare/dental-assistants.htm and
O*NET http://www/onetonline.org/link/summary/31-9091.00.
- Most dental assisting programs are offered by community colleges, take about one year to complete, and lead
to a certificate or diploma. Programs offered by private vocational schools are shorter (two to three months)
and less comprehensive that those offered by community colleges. Programs that last two years, also offered in
community colleges, are less common and lead to an associate’s degree.
- Dental assistants who do not have formal education in dental assisting may learn their duties through on-the-job
training. A dental assistant or dentist in the office teaches the new assistant dental terminology, the names of
the instruments, how to complete daily tasks, how to interact with patients, and other activities necessary to
help keep the dental office running smoothly.
- South Carolina does not require that dental assistants graduate from an accredited program or pass a state
exam. However, many dentists require the Certified Dental Assistant designation (CDA) for those employed as
dental assistants.
- The dental assisting program at Palmetto School of Career Development is not CODA-accredited. For a list of
accredited dental assistant programs, visit Commission on Dental Accreditation, American Dental Association
(http://www.ada.org/en/coda). To become a CDA, graduates of this program must complete the requirements
shown in Pathway II Below. For more information about becoming a CDA and for a list of state boards of
dentistry, visit the Dental Assisting National Board, Inc. (DANB) (http://www/danb.org).
- Options for eligibility to take the DANB CDA certification exam are listed below.
o Pathway I:
 Graduation from a CODA-accredited dental assisting or dental hygiene program, AND
 Current CPR from a DANB-accepted provider
o Pathway II:
 High School graduation or equivalent, AND
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-
-
-
 Minimum of 3,500 hours of approved work experience, AND
 Current CPR from a DANB-accepted provider
o Pathway III:
 Former DANB CDA status, or graduation from a CODA-accredited DDS or DMD program, or
graduation from a dental degree program outside the U.S. or Canada, AND
 Current CPR from a DANB-accepted provider.
To perform expanded functions under the direct supervision of a licensed dentist, a dental assistant must earn
status as an Expanded Duty Dental Assistant (EDDA). Acceptable credentials are:
o Diploma from a CODA-accredited dental assisting program or
o Complete two years of continuous full-time employment as a chair-side dental assistant
To legally operate dental x-ray equipment and perform radiographic procedures in a South Carolina dental
office, a dental assistant must hold a certificate documenting training acceptable to the SC Department of
Health and Environmental Control (DHEC). Acceptable certificates include:
o Diploma from a CODA-accredited dental assisting program, or
o Dental Assisting National Board (DANB) Certified Dental Assistant (CDA) certification or the DANB
Radiation Health and Safety (RHS)certificate of competency, or
o Certificate in radiation safety from the SC Dental Association (SCDA)
Access Certification for Monitoring of Nitrous Oxide Sedation information on the website of the SC Board of
Dentistry: http://www.llr.state.sc.us/Pol/Dentisty/PDF/Policy/MonitNitrousOxideSedationPolicy.pdf
Graduates may expect to be employed at entry-level wage. Entry-level wages vary with employers; contact
potential employers for specifics.
Class Number: #Lecture Hrs/#Lab Hrs, Name, & Description
Class #1 – Morning: 2/2
Role of the Dental Assistant, the Dental Office, the History of Dentistry, Head and Tooth Anatomy
The student is introduced to the role of the dental assistant as part of the dental team and is oriented to the physical setup of a dental office. The session includes introduction to the anatomy of teeth and their surrounding structures and the
names of individual teeth. The student is given an overview of selected anatomical structures of and in the human skull
as they relate to clinical dentistry.
Class #1 – Afternoon: 1/3
Dental Treatment Specialists and Insurance, Tooth Terminology, and Patient Charts
The component dental treatment disciplines and the types of patient dental insurance are defined and discussed. The
student learns the descriptive terminology of tooth surfaces and the 6 classifications of cavities and the use of and need
for patient charts and charting.
Basic Instruments, Equipment, and Office Familiarization
This session includes demonstration and student handling of most commonly used hand instruments and their variations.
Included are: hand pieces, burs, excavators, mirrors and explorers, carvers and files, and operative dentistry instruments.
Students are introduced to dental office rooms and equipment, treatment rooms, sterilization and supply areas,
laboratory, darkroom, reception, and other rooms including central vacuum and compressor.
Study Models, Impressions, Pouring, Trimming, and Wax Bites
The instructor demonstrates study models, impressions, pouring, trimming, and wax bites. Students complete hands-on
tasks and take upper and lower impressions and wax bites on each other. These procedures are completed in the
operatory. Students then mix plaster/stone, pour, trim and mount their own models. Students keep the final product.
Amalgam, Composites, Tub, and Tray Systems
The session begins with a definition and discussion of operative dentistry, and examples of the 6 cavity preparations.
Amalgams are presented including components, uses, instruments used in procedure, procedures and responsibilities of
dental assistant, and amalgams with pins. A presentation of composites is given including components, uses, instruments
used in procedure, procedures and responsibilities of dental assistant, and composites with pins. Esthetic veneers are
presented. Students also learn about tub and tray systems including amalgam tub materials and tray instruments, and
composite tub materials and tray materials.
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OSHA, HIV, Sterilization, Cements, Liners and Waxes
In this session students learn the definition of sterilization, methods, guidelines, patient medical history, infection control,
prevention of contamination, the use of protective eyewear, masks, and gloves, and barriers to infection, with specific
attention to HIV, its methods of transmission and prevention in the treatment of the HIV infected patient. In addition,
verification of infection, disinfection, care of treatment room, handling and disposal of hazardous waste, handling soiled
instruments, hand pieces, burs and water and air syringes are presented. The who, what, and why of OSHA is discussed.
Students learn the purpose and types of cements. The session also covers the types and uses of cavity liners and varnishes.
Types and uses of waxes are also presented. Students will handle and mix the associated cements, cavity liners, varnishes
and handle and manipulate the various waxes.
Four-handed Dentistry, Isolation, Rubber Dam
Four-handed dentistry is presented including operating zones, suction/evacuation, saliva ejectors, retractors, air and
water syringes, exchanging of instruments (assistant to dentist and dentist to assistant), and bur replacement. Isolation
techniques are presented and include use and placement of cotton rolls and gauze. The definition and reason for use of
rubber dams is presented along with associated equipment and how to place and remove. Students role-play by rotating
through each position acting as the dentist, assistant, and patient and performing the procedures taught.
Review of Subject Matter to Date and Mid Term
Crown and Bridge, Inlays, Impression Materials, and Temporaries
Porcelain/metal crowns, gold crowns, and inlays on articulators and on models are used for “touch and feel”
demonstrations. Students learn about indications for use of crowns and bridges and component parts. Bridges and
crowns are presented including types, role of laboratory, protocol and role of dental assistants in each step. Uses of
impression materials used for fixed restorative procedures are presented. Students will handle and mix all associated
materials.
Anesthesia, Hand Piece Maintenance, Endodontics, Orthodontics, and Pediatric Dentistry
This session starts with a presentation of general, local, and topical sedation anesthesia. Delivery of local anesthesia and
use of syringes, cartridges, and needles is demonstrated. Students learn and practice how to individually load syringes,
practice passing syringe, unload, recap and dispose of needle and cartridge. Students learn the role of assistant in preand post-administration of anesthesia to patient. Hand pieces are presented including types of hand pieces, sterilization,
and maintenance procedures for high- and low speed hand pieces. Includes cleaning and lubrication. Definitions and
indications of endodontics are presented. Included are a review of treatment procedures, instruments, and the role and
responsibilities of the dental assistant. Students learn the definition of orthodontics and the limited role in general dental
practices. Pediatric dentistry (pedodontics) is presented including definition, applicability and limitations in a general
dental practice, and treatments for different pediatric procedures.
Oral Surgery, Removable Prosthodontics, and Periodontics
Students gain an overview of dental specialty areas of oral surgery and periodontics. Included are instruments and
materials used, procedures, and treatments. Students see and handle a variety of extraction forceps. Students load a
scalpel blade and needle onto a needle holder and practice cleanup procedures for surgical equipment and disposal of
surgical debris. Periodontal instruments are exhibited and defined as to their uses. Prosthodontics is explained, and
instruments, materials, and treatment procedures are demonstrated. Students see lab models depicting the various
stages of partial and full denture fabrication and demonstration of taking a full denture impression with custom tray.
Before Giving Care, CPR, Abdominal Thrusts & Back Blows
Students learn cardiopulmonary resuscitation, Heimlich, and Basic Life Support skills in a 4-hour training session that will
result in being certified in CPR. Certification is for both child and adult CPR.
Final General Exam
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Review of all general dental assisting responsibilities and protocols and written examination.
Office Management, Patient Scheduling and Seating, Review Role of Dental Assistant
This session focuses on a review of the role of the dental assistant relating to clinical dentistry. The student also learns
the techniques of telephone answering, the protocol of patient scheduling, and how to make a patient comfortable.
People and Dentistry, Employment Skills, and Job Interview Techniques
Students learn how to deal with the people in the dental office. Includes understanding patient attitudes, reassuring the
patient, personal appearance, dress codes, personal attitudes, and dental office do’s and don’ts. Job interview techniques
are presented including describing the type of job the dental assistant is seeking and what they offer the employer,
locating employment opportunities, constructing a resume, interviewing skills, how to answer questions, and salary
negotiation. Students practice a mock job interview from the telephone response to a one-on-one interview
1
Radiology Theory, Safety, and Practice
Students learn the history and background of radiology and radiation physics. They are instructed in the components of
dental x-ray machine, types of radiation, visual characteristics of the radiographic beam, radiation effects and
measurement. They learn the purposes of x-rays as a diagnostic tool, with their risks and benefits. Detailed description
of the effect of radiation exposure to the human body and the protocols for patient and dental assistant safety are
stressed. Students learn the legal issues and Maryland licensure requirements and the Consumer-Patient Radiation Health
Safety Act.
Intraoral Radiography
Students learn the methods of intraoral film taking via the paralleling, bisecting angle, bitewing and occlusal techniques.
They learn how to establish an exposure sequence and how to prepare the operatory before seating the patient and how
to position the patient in the chair and how to position the patient with special needs. The students learn the anatomical
landmarks of the upper and lower jaws and how to mount films after the developing process.
Darkroom, Mounting, and Panorex
Students learn the effects of film processing on the quality of a radiograph and they learn the most commonly used film
holders. They learn the composition of the dental x-ray film, the film packet and how an image is created when the film
is exposed by an x-ray beam. They learn about the effects of film speed and the types of dental film they learn dental xray film processing via the manual and automatic methodologies.
Extraoral and Digital Radiography
Students learn the uses of extraoral radiography and how to take panoramic radiographs, the most common errors in
panoramic radiography and how to avoid them. They are shown and taught the uses of lateral jaw, temperomandibular
joint (TMJ) and cephalometric radiography. They learn about digital radiography-filmless imaging.
Legal Issues, Quality Assurance and Infection Control in Dental Radiography
The students learn the 3 major categories of legal considerations regarding the uses of x-rays in dentistry; Federal & State
regulations, licensure and risk management. They learn the Maryland licensure requirements and the Consumer Patient
Radiation Health Safety Act. They learn about quality assurance in the dental office, ownership issues, patient records
and informed consent. They learn what to do when patients refuse dental radiographs and the role of the dental assistant
in patient education. They learn required infection control protocols in dental radiography.
Review (2.5 Hours) & Final Exam (1.5 Hours)
Students review the basics of: dental radiation and components of the x-ray unit, infection control protocols, intraoral and
extraoral film taking techniques, kilovoltage, miliamperage and film speed, film exposure errors and how to avoid them,
and film processing errors and how to avoid them. They also review anatomical landmarks and the definition of terms in
radiography (i.e.; radiolucent, radiopaque, intensifying screens, etc.).
1
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Dental Front Office Administration Course
About The Field
This course of instruction prepares individuals for entry-level jobs as a dental front office administrator. Graduates may
find suitable employment with general dental practices as well as dental specialists including Endodontists,
Periodontists, Orthodontists, Prosthodontists, Pediatric Dentists and Oral Surgeons.
Students will receive instruction in such topics as Dental Office Management software systems (EagleSoft), Dental
Insurance, Dental Nomenclature, Charting, Family File Administration, Accounts Receivable & General Ledger, Patient
Appointment Scheduling, Dental Office Equipment, Patient Treatment Plans, HIPPA and other regulatory mandates that
affect dentistry.
Successful Front Office administration often advances into office manager. The front office positions are very interesting
and attractive to those who have great people skills along with administration and management skills.
Palmetto School of Career Development (PSCD) realizes that there is a high demand for dental front office administration.
Practitioners are often forced to hire individuals with little or no training and experience and then provide them with onthe-job training. PSCD has created a training program to meet the demands of the dental community. Our goal is to
prepare students to go from the classroom to the workplace quickly by providing them with the hands on training needed
to work in a dental practice.
work in a dental office. We strive to offer dental assistant training that allows an individual to complete training and seek
employment in the shortest amount of time possible. Students are instructed in an office so they become familiar with
the work environment before their first day of work as a dental front office administrative employee.
Upon successful completion of this course, the student will earn a certificate in Infection Control based on OSHA
Regulatory Standards and earn a certificate of completion in Dental Front Office Administration.
Friday – 9am-1pm
9 Weeks / 36 Hours
Georgia Schools
Friday – 9am-1pm
9 Weeks / 36 Hours
Classes are conducted Monday and Thursday from 6:00PM – 9:00PM (Night) or Monday and Thursday from 9:00AM –
12:00 PM for six weeks for a total of 36 clock hours
Lecture portions of the course are held in each location’s lecture/classroom area which are equipped with multimedia
equipment and seats 4-24 comfortably, depending on the location. Students will work at an individual computer and
office station and view slides presented by an instructor, and then have time for questions, answers, and review.
This portion of the course focuses on learning and practicing skills by utilizing equipment in an actual office environment.
This gives the student hands-on experience in all areas of Dental Front Office Administration.
Total cost of the Dental Front Office Administration course is $1600.00 including required texts. Of the cost for the course,
Page 27 of 47
$200.00 is a deposit, due at the time Enrollment Agreement is submitted, $100.00 of which is non-refundable application
fee three (3) business days after signing Enrollment Agreement. It is required that payment be made in full by or on the
orientation date listed on student’s Enrollment Agreement if no special payment arrangements have been made prior to
that date. Cost subject to change without notice.
If student takes both the Dental Front Office Administration course and the Chairside Dental Assisting course ($4275
combined tuition total), students will receive a $500 credit to their account once they have met their financial obligation
(once the account balance is $500).
The maximum class size for this course is limited to 10 students per class start date. A minimum enrollment of 4 students
is required for the class to begin.
If a student chooses to withdraw or is terminated from this program/course for any reason, refunds will be made
in accordance with the school’s Refund Policy.
Learning Materials
Books & Texts
The Administrative Dental Assistant(3rd Edition) by Linda J. Gaylor RDA BPA MEd
Paperback, 344 Pages, Published 2011 by Saunders
ISBN-13: 978-1-4377-1362-6, ISBN: 1-4377-1362-9
Teaching Devices
Dentrix and/or Eaglesoft dental office software
Methods of Instruction
Methods of instruction used to achieve course objectives may include, but are not limited to:
 Present lectures/discussions/demonstrations/materials in order for students to understand, find, evaluate and
cite information.
 Show videos to reinforce understanding of course concepts.
 Develop and assign in-class/web-enhanced/distance learning exercises/tasks/activities such as using electronic
information resources and internet search tolls to provide active learning of course content.
 Software learning module.
 Invite guest lecturers to class to discuss topics related to information and information competency.
Methods of Evaluation
Students will be evaluated for progress in and mastery of learning objectives by methods of evaluation which may
include, but are not limited to:
 Class participation and regular attendance
 Written Assignments
 Class and individualized projects
 Skills Demonstrations
 Oral reports/presentations
 Quizzes
 Final Examination
Page 28 of 47
Student Learning Outcomes
The student, upon successful completion of this course will have reliably demonstrated the ability to:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Demonstrate entry level skills in office etiquette and professionalism
Patient reception and dismissal
Maintain and manage patient records
Managing receivables and payables
Employ correct methods of verifying insurance and processing insurance claims
Appointment book control and managing recall systems
Communicate effectively using accurate dental terminology
Apply working knowledge of various dental procedures
Age and prepare outstanding account statements
Class Number: Name, & Description
Class #1
Orientation to the Dental Profession; Dental Basics – Anatomy & Terminology
Your role as a Front Office Administrative Dental Assistant
Types of Administrative Assistants, Personal Traits of a Front Office Administrative Education
Members of the Dental Healthcare Team, Health Insurance Portability and Accountability of 1996
Occupational Safety and Health Administration (OSHA), Professional Ethics Legal Standards,
Patients’ Rights, Professional Organizations, American Dental Assistants Association
Basic Dental Office Design, Basic Dental Anatomy, Basic Structures of the Face and Oral Cavity
Basic Anatomic Structures and Tissues of the Teeth, Dental Arches, Occlusion, Types of Teeth, Surfaces of the Teeth,
Numbering Systems, Universal Numbering System, Charting Methods, Color Coding, Charting Symbols, Types of Dental
Charts, Dental Procedures, Basic and Preventive Dental Procedures, Restorative Procedures, Prosthetic Procedures,
Surgical Procedures, Endodontic Procedures, Other Common Procedures, Basic Chairside Dental Assisting Duties, Seating
and Dismissing a Patient, Occupational Safety and Health Administration(OSHA), Infection Control.
Class #2
Communication Skills and Telephone Technique
The Elements of the Communication Process, Mediums of Communication, Barriers to Effective Communication,
Improving Communication and Telephone Techniques.
Class #3
Patient Relations
Psychology: Humanistic Theory, Managing Patient expectations, Problem Solving, Providing Outstanding Customer
Service, Team Strategies, Personal Strategies for Providing Exceptional Patient Care.
Class #4
Dental Health Team Communication
Dental Practice Procedural Manual, Communications, Organizational Barriers to Communication and Staff Meetings.
Class #5
Patient Clinical Records
Components of the clinical Record, Collecting Information, Privacy Practice Notice, Registration forms, other Diagnostic
Record, Diagnostic Models, Clinical Records Risk Management, Maintaining Clinical Records, Procedures for Specific
Tasks, Computerized Management of Clinical Records and Clinical Records.
Class #6
Information Management
Filing Methods, Types of Information, Filing Equipment, Preparing the Clinical Record, Preparing Business Documents,
How to Safeguard Records, Retention and Transfer of Records.
Class #7
Dental Insurance Processing
Page 29 of 47
Types of Dental Insurance, Insurance Coding, Organizing Insurance Coverage for Each Patient, Types of Insurance
Information Required, Methods of Filing Insurance Claims, Insurance Payments, Insurance Tracking Systems, Other
Types of Insurance Coverage, Completing a Dental Claim Form Sections of the ADA Dental Claim Form and Fraudulent
Insurance Billing.
Class #8
Financial Arrangements and Collection Procedures
Designing a Financial Policy, Financial Policies, Financial Policy Communication, Managing Accounts Receivable.
Class #9
Bookkeeping Procedures: Account Receivables and Payables
Components of Financial Records Organization, Billing, Daily Routine for Managing Patient Transactions and Reports.
Class #10
Eaglesoft and Dentrix Software Programs
Levels of Function of Dental Practice Management, Selecting a Software Package, Functions to Consider When Selecting
a Software Package, Basic Operation of a Software Package, Role of the Administrative Front Office Dental Assistant and
Daily Procedures with a computerized system.
Class #11
Employment Strategies
Career Opportunities for Administrative Dental Assistants, Steps for Developing Employment Strategies and Producing
the Dental Resume.
Class #12
Final Exam
Page 30 of 47
Pharmacy Technician Course
About The Field
Admission is open to any qualified applicant. No qualified person may be excluded from enrollment in the PSCD
training program based on age, race, gender, disability, or national origin. Applicants must meet the following
requirements:
1.
2.
3.
Have an interest in the chosen program/course of study
Be at least 18 years of age or have written permission of parents or guardians
Provide proof of at least a high school diploma or GED prior to receiving certification
The pharmacy technician program offered by Palmetto School of Career Development is a 12 week course enabling
students to move from the classroom into the pharmaceutical field. The curriculum includes 36 hours of class. Superior
students with an overall grade of 90% and above, who demonstrate positive attitudes, will have the opportunity to
participate in an optional 40 hour internship enabling these student to gain experience during his or her studies.
Instruction includes processing and recognition of orders; NDA process; order, maintenance and control of inventory;
pharmacy calculation; sterile product compounding; pharmacology; pharmacokinetics; HIPAA; and regulatory mandates
and laws.
work in a pharmacy. We strive to offer Pharmacy Technician training that allows an individual to complete training and
seek employment in the shortest amount of time possible
Upon successful completion of this course, the student will receive a Certificate of Completion in the program, and
Board of Pharmacy Technician Registration. PSCD has partnered with the National Healthcareer Association and each
student that completes this course is eligible to sit for the ExCPT exam to become a Certified Pharmacy Technician.
Students that complete this course may also sit for the National Pharmacy Technician Certification, commonly referred
to as the PTCE exam offered by the PTCB to become a Certified Pharmacy Technician.
The ExCPT exam is not currently recognized in the state of South Carolina. South Carolina students are encouraged to
take the PTCE exam.
Wednesday Evenings 6pm-9pm
12 Weeks / 36 Hours
Georgia Schools
Wednesday Evenings 6pm-9pm
12 Weeks / 36 Hours
Classes are conducted one evening per week, from 6:00PM – 9:00PM for twelve weeks for a total of 36 classroom
hours.
The courses are held in each location’s lecture/classroom area which are equipped with multimedia equipment and
seats 4-24 comfortably, depending on the location. Students will work at an individual computer and office station and
Page 31 of 47
view slides presented by an instructor, and then have time for questions, answers, and review.
The total cost of the Pharmacy Technician course is $2100.00, including required texts. Of that cost, $200.00 is a deposit,
due at the time Enrollment Agreement is submitted, $100.00 of which is non-refundable application fee three (3) business
days after signing Enrollment Agreement. It is required that payment be made in full one (1) week prior to the first day of
class if no special payment arrangements have been made prior to that date. Cost subject to change without notice.
The maximum class size for this course is limited to approximately 24 people, depending on the location. A
minimum enrollment of 6 students is required for the class to begin.
If a student chooses to withdraw or is terminated from this program/course for any reason, refunds will be
made in accordance with the school’s Refund Policy
Learning Materials
Books & Texts
Certified Pharmacy Technician Course by Mark Greenwald, RPh.
Student Book, 302 Pages, Published 2012 by Pharmacy Curriculum Consultants, LLC
Teaching Devices
Top 200 Drug flash cards
 Present lectures/discussions/demonstrations/materials in order for students to understand, find,
evaluate and cite information.
 Develop and assign in-class/web-enhanced/distance learning exercises/tasks/activities such as using electronic
information resources and internet search tolls to provide active learning of course content.
 Homework Assignments
 Classroom Demonstrations
 Quizzes
 Tests
1. Processing and recognizing drug orders
Page 32 of 47
2.
3.
4.
5.
6.
7.
8.
9.
10.
The process for bringing new drugs to market through the NDA process
Understand the how to use the patient profile and hospital chart in drug use and monitoring
Order, maintain, and control pharmacy inventory
Differences required for handling controlled substances and their drug orders
Pharmacy calculations
Sterile product compounding
Pharmacology, pharmacokinetics
HIPPA and other regulatory mandates and laws that affect pharmacy
Administrative duties of the pharmacy
Course Outline
Class 1: Chapters 1 – 5


A Brief Introduction, The Role of the Pharmacy Technician, The Patient is Our Customer, Pharmacy as a
Regulated Profession, Specific Laws and Their Relation to Pharmacy
Flash Cards 1 – 20
Class 2: Chapters 6 – 10, 16 – Organ System Supplement


Non-Governmental Regulation & Audits, Requirements of the Pharmacy Area, The Drug Approval Process, The
Naming of Drug Products, Legal Classifications of Medicinal Products, Interpretation of the Hospital Drug Order
Flash Cards 21 - 40
Class 3: Chapters 11 – 14 – Customer Service Supplement



Dosage Form and Route of Administration, Legal & Ethical Considerations in Filling Orders, The OBRA Law,
Requirements of the Drug Order
Section Test Number One
Class 4: Chapters 15, 17 – 19


Intake and Interpreting the Drug Order in a Retail Environment, Medication Order Entry, The Patient Profile,
Introduction to Pharmacy Math
Flash Cards 61 - 80


Systems of Measurement, Conversions, Methods of Measurement
Flash Cards 81 - 100


Proportions, Preparation and Delivery in Retail, Preparation and Delivery in the Hospital, Methods of Ordering
Pharmacy Inventory


Receipt of Pharmacy Inventory, Maintenance of Pharmacy Inventory, Temperature Conversions, Compounding
Non-Sterile Products, Patient Payment for Prescription Medications



Return of Pharmaceutical Products, Sterile Dosage Forms, Calculating Adult Dosages, Calculating Pediatric
Dosages
Math Test Number Two
Page 33 of 47



Parenteral Calculations, Introduction to Equivalence
Section Test Number Three



Organ System Review, Disease States and Their Associated Risk Factors, Introduction to Pharmacology
Math Test Number Three
Class 11:




Natural Products & Vaccine Supplements
Review Seminar
State Specific Law Lecture
Section Test Number Four
Class 12:

Final Exam
Page 34 of 47
Medical Administrative Assisting Course
About The Field
Medical Administrative Assistants are important in the daily operations of healthcare service providers. They are
responsible for managing the front offices of medical facilities, physician’s practices, hospitals and nursing homes.
Professionals in this field greet patients, update medical histories, transcribe treatment notes, arrange appointments,
and process insurance information. A strong understanding of medical terminology, industry related computer
software and applications are required.
Palmetto School of Career Development (PSCD) realizes that there is a high demand for Medical Administrative
Assistants across the country. The U.S. Department of Labor lists this profession in its list of the top 50
occupations with the largest employment ranking at number 4. Healthcare service providers are often forced to
hire individuals with little or no training and experience and then provide them with on-the-job training. PSCD has
created a training program to meet the demands of the Healthcare community. Our goal is to prepare students to go
from the classroom to the workplace quickly, by providing them with the knowledge and skills needed to be successful
as a Medical Administrative Assistant.
work in an administrative capacity in a healthcare setting. We strive to offer Medical Administrative Assistant training
that allows an individual to complete training and seek employment in the shortest amount of time possible.
Upon successful completion of the course, the student will receive a Certificate of Completion designating the student
as a Medical Administrative Assistant. PSCD has partnered with the National Healthcareer Association and each student
that completes this course will register to sit for the CMAA Exam which will allow the student to become a Certified
Medical Administrative Assistant.
PM-Monday and Thursday Evenings 6-9pm
AM-Monday and Thursday 9am-Noon
8 Weeks / 48 Hours
Georgia Schools
Monday and Thursday Evenings 6-9pm
8 Weeks / 48 Hours
Classes are conducted two evenings per week, Monday and Thursdays from 6:00PM – 9:00PM (Night) or Monday
and Thursdays from 9:00AM – 12:00PM (Day) for eight weeks. The total number of hours for this course is 48 hours.
The courses are held in each location’s lecture/classroom area which are equipped with multimedia equipment and
seats 4-24 comfortably, depending on the location. Students will work at an individual computer and office station and
view slides presented by an instructor, and then have time for questions, answers, and review.
Page 35 of 47
The total cost of the Medical Administrative Assistant course is $2100.00, including required texts. Of that
cost, $200.00 is a deposit, due at the time Enrollment Agreement is submitted, $100.00 of which is non-refundable
application fee three (3) business days after signing Enrollment Agreement. It is required that payment be made
in full one (1) week prior to the first day of class if no special payment arrangements have been made prior to
that date. Cost subject to change without notice.
The maximum class size for this course is limited to approximately 24 people, depending on the location. A
minimum enrollment of 6 students is required for the class to begin.
If a student chooses to withdraw or is terminated from this program/course for any reason, refunds will be made
in accordance with the school’s Refund Policy.
Learning Materials
Books & Texts
Kinn’s The Administrative Medical Assistant(8th Edition) by Alexandra P. Adams, MA, BA, RMA, CMA
Paperback, 585 Pages, Published 2014 by Saunders
ISBN: 978-1-4557-2677-6
Teaching Devices
Study Guide
 Present lectures/discussions/demonstrations/materials in order for students to understand, find,
evaluate and cite information.
 Use computer software programs, online-tutorials and digital study guide for active learning of course
content.
 Homework Assignments
 Classroom Demonstrations
 Quizzes
 Tests
1. Understand the Healthcare Industry
2. Learn Medical Ethics and Law
3. Understand the how to use the Medical Computer software
Page 36 of 47
4.
5.
6.
7.
8.
9.
10.
11.
Patient Reception, Processing and Scheduling
The Paper and Electronic Medical Record
Health Information Management
Basics of Diagnostic and Procedural Coding
Basics of Health Insurance and Claim Forms
Medical Practice Management
Billing and Collecting
Resume Writing and Interviewing Techniques
Class Number: Name, & Description
Week
Week 1
Week 2
Lesson
&
Subject
Review Questions,
Discussion Questions,
Writing Prompt or Essay
Questions, Case Studies,
Breakout Sessions
Review Questions and
Quiz in Classroom
Lesson 2
Computer Concepts and
TelephoneTechniques (3hrs)
Review Questions,
Breakout Sessions
Review Questions,
Breakout Sessions
Review Questions,
Breakout Sessions
Quiz in Classroom
Review Questions,
Breakout Sessions
Review Questions,
Writing Prompt, Essay
Breakout Sessions
Review Questions,
Breakout Sessions
Quiz in Classroom
Lesson 3
Processing Patients,
Reception, and Scheduling
Appointments (3hrs)
Lesson 5
Using Paper and Electronic
Medical Records (3hrs)
Lesson 6
Patient Privacy, and Health
and Information
Management (3hrs)
Week 4
Quizzes
&
Exam Schedule
Lesson 1
Professional Behavior
in the Workplace, Medical
Ethics and Medical Law
(3hrs)
Lesson 4
Office Environment, Daily
Operations, Written
Communications and
Processing Mail (3hrs)
Week 3
Review, Homework
& Assessments
Lesson 7
Basic Procedural Coding
(3hrs)
Page 37 of 47
Quiz in Classroom
Quiz in Classroom
Quiz in Classroom
Quiz in Classroom
Week
Week 5
Lesson
&
Subject
Week 7
Week 8
Quizzes
&
Exam Schedule
Lesson 8
Mid-Course Review
and
Mid-Term Exam (3hrs)
Review Questions,
Questions
Review Questions.
Midterm is 30 questions.
Exam is open book .
Lesson 9
Basic Diagnostic Coding
(3hrs)
Review Questions,
Breakout Sessions
Review Questions,
Breakout Sessions
Review Questions,
Breakout Sessions
Review Questions,
Breakout Sessions
Quiz in Classroom
Lesson 13
Medical Practice
Management: Banking
Procedures (3hrs)
Review Questions,
Breakout Sessions
Quiz in Classroom
Lesson 14
Preparing for Emergencies
(3hrs)
Review Questions,
Breakout Sessions
Review Questions,
Breakout Sessions
Quiz in Classroom
Lesson 10
Health Insurance:
Basics &
Claim Forms (3hrs)
Week 6
Review, Homework
& Assessments
Lesson 11
Medical Practice
Management:
Human Resources &
Customer Service (3hrs)
Lesson 12
Medical Practice
Management:
Finances, Billing and
Collecting Fees (3hrs)
Lesson 15
Professional Development
Resume Writing, and
Career Skills (3hrs)
Page 38 of 47
Quiz in Classroom
Quiz in Classroom
Quiz in Classroom
Quiz in Classroom
Week
Lesson
&
Subject
Lesson 16
Course Review
and
Final Exam (3hrs)
Review, Homework
& Assessments
Review Questions,
Questions.
Page 39 of 47
Quizzes
&
Exam Schedule
Review Questions. Final
Exam is open book.
Final Exam is 30
questions.
Charleston, SC
Dental Assisting Chairside (DAC)
Start
2/13/2016
5/14/2016
8/20/2016
End
4/30/2016
8/6/2016
11/5/2016
Day
Time
Sat
Sat
Sat
8am-5pm
8am-5pm
8am-5pm
Graduation
5/7/2016
8/13/2016
11/12/2016
No Class
3/26/2016
5/28/16, 7/2/16
9/3/2016
Dental Administrative Assisting (DAA)
Start
End
Day
Time
2/26/2016
6/3/2016
9/9/2016
4/29/2016
8/5/2016
11/4/2016
Fri
Fri
Fri
9am-1pm
9am-1pm
9am-1pm
Graduation
5/7/2016
8/13/2016
11/12/2016
No Class
3/25/2016
7/1/2016
n/a
Pharmacy Technician (PHT)
Start
1/6/2016
4/6/2016
7/6/2016
10/5/2016
End
3/23/2016
6/22/2016
9/21/2016
12/28/2016
Day
Time
Wed
Wed
Wed
Wed
6pm-9pm
6pm-9pm
6pm-9pm
6pm-9pm
n/a
n/a
n/a
11/23/2016
Medical Administrative Assisting (MAA)
Start
1/25/2016
4/25/2016
End
3/17/2016
6/20/2016
Day
Time
Mon/Thur
Mon/Thur
9am-12pm
9am-12pm
Legal Administrative Assisting (LAA)
Start
End
Day
Time
Administrative Assisting (ADM)
Start
End
Day
Time
Bookkeeping (BKG)
Start
End
Day
Time
Page 40 of 47
n/a
5/30/2016
Columbia, SC
Start
End
Day
Time
Graduation
10/31/2015
2/13/2016
5/14/2016
8/20/2016
1/30/2016
4/30/2016
8/6/2016
11/5/2016
Sat
Sat
Sat
Sat
8am-5pm
8am-5pm
8am-5pm
8am-5pm
2/6/2016
5/7/2016
8/13/2016
11/12/2016
No Class
11/28/15,12/26/15,01/02/16
3/26/2016
5/28/16, 7/2/16
9/3/2016
Start
End
Day
Time
2/26/2016
6/3/2016
9/9/2016
4/29/2016
8/5/2016
11/4/2016
Fri
Fri
Fri
9am-1pm
9am-1pm
9am-1pm
5/7/2016
8/13/2016
11/12/2016
3/25/2016
7/1/2016
n/a
Start
End
1/27/2016 4/13/2016
4/27/2016 7/13/2016
7/27/2016 10/12/2016
10/26/2016 1/18/2017
Day
Time
Wed
Wed
Wed
Wed
6pm-9pm
6pm-9pm
6pm-9pm
6pm-9pm
11/23/2016
Start
End
Day
Time
1/25/2016
4/25/2016
3/17/2016
6/20/2016
Mon/Thur
Mon/Thur
6pm-9pm
6pm-9pm
Start
End
Day
Time
Start
End
Day
Time
Bookkeeping (BKG)
Start
End
Day
Time
Page 41 of 47
n/a
5/30/2016
Greenville, SC
Start
End
Day
Time
Graduation
10/31/2015
2/13/2016
5/14/2016
8/20/2016
1/30/2016
4/30/2016
8/6/2016
11/5/2016
Sat
Sat
Sat
Sat
8am-5pm
8am-5pm
8am-5pm
8am-5pm
2/6/2016
5/7/2016
8/13/2016
11/12/2016
No Class
11/28/15,12/26/15,01/02/16
3/26/2016
5/28/16, 7/2/16
9/3/2016
Start
End
Day
Time
2/26/2016
6/3/2016
9/9/2016
4/29/2016
8/5/2016
11/4/2016
Fri
Fri
Fri
9am-1pm
9am-1pm
9am-1pm
5/7/2016
8/13/2016
11/12/2016
3/25/2016
7/1/2016
n/a
Start
End
Day
Time
11/4/2015
2/10/2016
5/11/2016
8/10/2016
1/27/2015
4/27/2016
7/27/2016
10/26/2016
Wed
Wed
Wed
Wed
6pm-9pm
6pm-9pm
6pm-9pm
6pm-9pm
2/6/2016
5/7/2016
8/13/2016
11/12/2016
11/25/2015
n/a
n/a
n/a
1/25/2016
4/25/2016
3/17/2016 Mon/Thur
6/20/2016 Mon/Thur
6pm-9pm
6pm-9pm
n/a
5/30/2016
Start
End
Day
Time
Start
End
Day
Time
Bookkeeping (BKG)
Start
End
Day
Time
Page 42 of 47
Myrtle Beach, SC
Start
End
Day
Time
Graduation
No Class
11/14/2015
2/27/2016
6/4/2016
9/10/2016
2/13/2016
5/14/2016
8/20/2016
11/19/2016
Sat
Sat
Sat
Sat
8am-5pm
8am-5pm
8am-5pm
8am-5pm
2/23/2016
5/21/2016
8/27/2016
11/28/15, 12/26/15, 1/2/16
7/2/2016
Start
End
Day
Time
Graduation
No Class
12/4/2015
3/11/2016
6/17/2016
9/23/2016
2/12/2016
5/13/2016
8/19/2016
11/18/2016
Fri
Fri
Fri
Fri
9am-1pm
9am-1pm
9am-1pm
9am-1pm
2/3/2016
5/21/2016
8/27/2016
12/25/15, 1/1/16
Start
End
Day
Time
1/20/2016
4/20/2016
7/20/2016
4/6/2016
7/7/2016
10/5/2016
Wed
Wed
Wed
6pm-9pm
6pm-9pm
6pm-9pm
Graduation
No Class
Start
End
Day
Time
Graduation
2/29/2016
5/23/2016
4/21/2016
7/21/2016
Mon/Thur
Mon/Thur
6pm-9pm
9am-12pm
No Class
5/30/16, 7/4/16
Start
End
Day
Time
Graduation
Start
End
Day
Time
Bookkeeping (BKG)
Start
End
Day
Time
Page 43 of 47
No Class
Rock Hill, SC
Start
End
Day
Time
Graduation
10/31/2015
2/13/2016
5/14/2016
8/20/2016
1/30/2016
4/30/2016
8/6/2016
11/5/2016
Sat
Sat
Sat
Sat
8am-5pm
8am-5pm
8am-5pm
8am-5pm
2/6/2016
5/7/2016
8/13/2016
11/12/2016
No Class
11/28/15,12/26/15,01/02/16
3/26/2016
5/28/16, 7/2/16
9/3/2016
Start
End
Day
Time
11/13/2015
2/26/2016
6/3/2016
9/9/2016
1/29/2016
4/29/2016
8/5/2016
11/4/2016
Fri
Fri
Fri
Fri
9am-1pm
9am-1pm
9am-1pm
9am-1pm
2/6/2016 11/27/15, 12/25/15, 01/01/16
5/7/2016
3/25/2016
8/13/2016
7/1/2016
11/12/2016
n/a
Start
End
Day
Time
1/27/2016 4/13/2016 Wednesday
4/27/2016 7/13/2016 Wednesday
7/27/2016 10/12/2016 Wednesday
10/26/2016 1/18/2017 Wednesday
6pm-9pm
6pm-9pm
6pm-9pm
6pm-9pm
11/23/2016
Start
End
Day
Time
1/18/2016
4/25/2016
3/16/2016
6/20/2016
Mon/Thur
Mon/Thur
6pm-9pm
6pm-9pm
5/30/2016
Start
End
Day
Time
1/19/2016
3/16/2016
Tues/Thur
9am12pm
n/a
Start
End
Day
Time
Bookkeeping (BKG)
Start
End
Day
Time
Page 44 of 47
Augusta, GA
Start
End
Day
Time
1/9/2016
4/2/2016
7/9/2016
10/8/2016
3/19/2016
6/18/2016
9/24/2016
1/7/2017
Sat
Sat
Sat
Sat
8am-5pm
8am-5pm
8am-5pm
8am-5pm
Graduation
No Class
6/25/2016
5/28/2016
10/1/2016
9/3/2016
1/14/2017 11/26/16, 12/24/16, 12/31/16
Start
End
Day
Time
1/22/2016
4/15/2016
7/22/2016
10/21/2016
3/18/2016
6/17/2016
9/23/2016
1/6/2017
Fri
Fri
Fri
Fri
9am-1pm
9am-1pm
9am-1pm
9am-1pm
Graduation
No Class
6/25/2016
5/27/2016
10/1/2016
9/2/2016
1/14/2017 11/25/16, 12/23/16, 12/30/16
Start
End
1/6/2016 3/23/2016
4/6/2016 6/22/2016
7/6/2016 9/21/2016
10/5/2016 12/28/2016
Day
Time
Wed
Wed
Wed
Wed
6pm-9pm
6pm-9pm
6pm-9pm
6pm-9pm
Graduation
No Class
n/a
n/a
n/a
11/23/2016
Start
2/29/2016
5/23/2016
End
Day
Time
Graduation
4/21/2016 Mon/Thur 6pm-9pm
7/21/2016 Mon/Thur 6pm-9pm
No Class
5/30/16, 7/4/16
Start
End
Day
Time
Graduation
Page 45 of 47
No Class
Savannah, GA
Start
12/5/2015
3/12/2016
6/18/2016
9/24/2016
End
2/27/2016
6/4/2016
9/10/2016
12/10/2016
Day
Time
Sat
Sat
Sat
Sat
8am-5pm
8am-5pm
8am-5pm
8am-5pm
Graduation
No Class
12/26/15, 1/2/16
5/28/2016
7/2/2016, 9/3/16
11/26/2016
Start
12/18/2015
4/1/2016
7/8/2016
10/7/2016
End
2/26/2016
6/3/2016
9/9/2016
12/9/2016
Day
Time
Fri
Fri
Fri
Fri
9am-1pm
9am-1pm
9am-1pm
9am-1pm
Graduation
No Class
12/26/15, 1/2/16
5/28/2016
7/2/2016, 9/3/16
11/26/2016
Start
1/6/2016
4/6/2016
7/6/2016
10/5/2016
End
3/23/2016
6/22/2016
9/21/2016
12/28/2016
Day
Time
Wed
Wed
Wed
Wed
6pm-9pm
6pm-9pm
6pm-9pm
6pm-9pm
Graduation
No Class
n/a
n/a
n/a
11/23/2016
Start
11/30/2015
2/29/2016
End
1/28/2016
4/21/2016
Day
Time
Mon/Thur
Mon/Thur
6pm-9pm
6pm-9pm
Graduation
No Class
12/24/15, 12/31/15
Start
End
Day
Time
Graduation
Page 46 of 47
No Class
Valdosta, GA
Start
End
Day
Time
Graduation
11/14/2015
2/27/2016
6/4/2016
9/10/2016
2/13/2016
5/14/2016
8/20/2016
11/19/2016
Sat
Sat
Sat
Sat
8am-5pm
8am-5pm
8am-5pm
8am-5pm
No Class
2/20/2016 11/28/15, 12/26/15, 1/2/16
5/21/2016
8/27/2016
7/2/2016
Start
12/4/2015
3/11/2016
6/17/2016
9/23/2016
End
Day
Time
Graduation
2/12/2016
5/13/2016
8/19/2016
11/18/2016
Fri
Fri
Fri
Fri
9am-1pm
9am-1pm
9am-1pm
9am-1pm
No Class
2/20/2016 12/25/15, 1/1/16
5/21/2016
8/27/2016
Start
2/17/2016
5/18/2016
8/17/2016
End
5/4/2016
8/3/2016
11/2/2016
Day
Time
Graduation
Wed
Wed
Wed
6pm-9pm
6pm-9pm
6pm-9pm
No Class
Start
11/30/2015
2/29/2016
End
Day
1/28/2016 Mon/Thur
4/21/2016 Mon/Thur
Time
Graduation
6pm-9pm
6pm-9pm
No Class
12/24/15, 12/31/15
Start
End
Day
Time
Graduation
Page 47 of 47
No Class

PSCD Catalog - Volume 9 - Edition 2 - June 2016

Transcription

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