Speaker BiographiesPDF - Health Education England

SpeakerBiographies
MatthewHopkins
ChiefExecutiveBHRUT
Matthew Hopkinswas appointed asChief Executivein
April 2014. Prior to joining BHRUT, Matthew was Chief
Executive ofEpsom and St Helier University Hospitals
NHS Trustfor three years. He has also worked at a
number of other London teaching hospitals including
Guy’s and St Thomas’, Imperial, and Barts and The
London.Starting his NHS career as a nurse, Matthew
trained at Addenbrooke’s Hospital in Cambridge before
spendingfiveyearsasaMacmillannurse
TehmeenaKhanMBBS,BSc(Hons),MRCP
DarziFellowBHRUT
Tehmeena is an Acute Internal Medicine Specialty
RegistrarwithinHEENCEL.SheiscurrentlyonanOutof
Programme Experience (OOPE), undertaking a Darzi
Fellowship at Barking, Havering & Redbridge NHS Trust.
During this year she has implemented the IHI Open
School Chapter, led quality improvement clinics and
established several improvement projects across the
trust. This includes several patient safety initiatives in
collaboration with UCLPartners. She has also helped to
draft and implement the quality improvement strategy.
Tehmeenahasestablishedandnowco-chairstheHealth
EducationNorthCentralandEastLondonQualityImprovementBoard.Aspartofthisboard,
shehasorganisedtheregionalconferencefor2016,whichisbeinghostedbyBHRHospitals.
WithinthefieldofAcuteMedicine,Tehmeena’sinterestsincludesurgicalliaisonandperioperativecare.ShewasawardedaWinstonChurchillFellowshipearlierthisyeartoexplore
theHospitalistModelofcareintheUSA.SheisatraineerepresentativeforAcuteMedicine
withinHEENCELandisacorememberofthePanLondonAcuteMedicineNetwork(PLAN).
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
AndyHeeps
AssociateMedicalDirectorBHRUT
Andydevelopedapassionforleadingimprovement
when he was responsible for quality and safety in
one of the UK’s largest single-site maternity units,
while working as a Consultant Obstetrician and
ClinicalLeadforIntrapartumCareatBHRUT.
Andy recently took on the new role of Associate
Medical Director for Quality Improvement within
thetrust.Hisareasofresponsibilityincludebuilding
and developing quality improvement capabilities,
strategies and methodologies. He also chairs the
trust’s patient safety group and leads the quality strategy group: ‘My aim is to instill a
cultureofcontinuousimprovementthroughouttheorganisationsothateachpart,clinical
and non-clinical, can continuously improve the quality of the services we provide
throughouttheorganisation.’
BHRUT is at a point of transition and aspires to be ‘outstanding’. With his role as a
GenerationQFellowatTheHealthFoundation,Andyhopestoimprovehisunderstandingof
thechangeprocessandhowitismanagedinalargeacutetrust.Andywantstoapplyhis
learningtoleadinganambitiousprojecttoreduceharmtopatientsthroughimprovements
indiagnosticservicesacrossBHRUT:‘Iwanttoleadthisprojectinawaythatenthusesand
utilises the skills of our staff, creating a home-grown organic process of quality
improvementthatinspiresstafftoembracequalityimprovementaspartoftheirday-to-day
lifeatthetrust.’
IainMcJennettMAMBA
ImprovementFellowBHRUT
Iainhasworkedinindustry,specificallyHealthcare,fornearly20years.Inthistimehehas
had a diverse career with roles that have covered a variety of functions from sales and
marketing to external affairs and strategy. These roles have allowed him to work with
healthcareorganisationsinallsectorsacrosstheUKandoccasionallybeyond.Mostrecently
Iain’sfocushasbeenontheanalysingandinterpretingthechangingNHSandtheimpactof
policyoncommercialorganisations.HeholdsMastersdegreeinPoliticsandisstudyingfora
MastersinBusinessAdministrationfromManchesterUniversity.
Iain is currently on secondment with BHRUT as a QI fellow working within the Medical
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
Director’steam.
ReferringtothepositionIainsaid,“tocomeintotheNHSandworkwiththeteamduringthis
criticaltimehaspresentedauniquechallenge.QIisfundamentaltothecurrent,andfuture,
deliveryoftheNHS.Itisinherentintheworkwedoanddirectlyconcernsourabilitytooffer
theserviceandexperienceourpatientsdeserve.Itisnotsolelyabout‘makingthingsbetter’
by doing the same thingsand ‘trying harder’.Instead,QIrequiresanewsetofknowledge
andskillstoputthisapproachintopractice.”
DianeMillerMBA
VicePresident,VirginiaMasonMedicalCenterExecutiveDirector,VirginiaMasonInstitute
Diane joined Virginia Mason in October 2008 with the
formation of The Virginia Mason Institute (VMI). Her
responsibilities include the design and delivery of
education and training services in the Virginia Mason
ProductionSystem(VMPS)forhealthcareprovidersand
organizations. She also has responsibility for the Center
for Health Care Solutions, an innovation unit working to
create a new model of health care delivery based on
VMPS principles that achieves reliable evidence-based
carewithhighpatientsatisfactionandatalowercost.
DianepreviouslyworkedatVirginiaMasonfor23yearsin
avarietyofrolesincludingOrganizationalDevelopmentin2001whenVirginiaMasonfirst
began its journey. She was a key member of the executive team helping to design the
infrastructuretosupporttheadoptionofVMPSasourmanagementmethod.
Prior to returning to Virginia Mason, Diane was a full time consultant working with other
healthcareorganizationslearningtoapplytheToyotaProductionSystem(TPS)andatthe
Institute for Healthcare Improvement (IHI) as director and faculty for the Robert Wood
JohnsonFoundationgrant,TransformationCareandtheBedside.
DianehasextensivetraininginapplyingTPSinhealthcareincludingastudymissiontoJapan
to the Shingijutsu Gemba Kaizen. Diane has led many rapid improvement events and
developedhealthcarecurriculumforthetrainingofleadersandstaffinTPS.Aspartofthe
executiveleadershipteamshemaintainsherVMPScertification.Dianeisafrequentspeaker
ofthetopicoftheapplicationofTPSinhealthcare.
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
BrianRutterCQPFCQIBSc(Hons)Engineering
SystemsInterfaceEngineeringManagerFordMotorCompany
CurrentRole:
• Systems Engineering technology integration
specifically focussing on interfaces between all
engineeringsystems
• Lead in developing training, delivering projects
usingsystemsengineeringprocesses
• Currently developing a sustainable innovation
processandassociatedtraining
• Qualityprocessleadinallaspectsofqualitytool
andprocessdeployment
• Professionalcareerandpersonneldevelopment
mentor
Brian has worked for Ford Motor Company for 37 years during which time he has had
multiple assignments initially designing/calibrating engines, engine and vehicle
manufacturing and leading a team of engineers resolving quality issues in all aspects of
productdesignandmanufacturing.
During the middle part of Brian’s career he moved from the product development
organisationtoeducationandtrainingduringwhichtimehewascertifiedtotrainandlead
teams in all aspects of quality associated with the development of products and
manufacturing.Partofthatprocesswastointegratetechnicalefficiencywithpeopleskills,
integrating these two aspects in recognition that without individuals understanding their
impactonothers,teamworkandtaskcompletionislikelytobesuboptimal.
Brianreturnedtoproductdevelopmentasatechnicalspecialistforqualitydeployment.In
recognition of this expertise Brian led powertrain technology integration that developed
into his current role, developing and delivering a global corporate system engineering
processescalledSystemsEngineeringExcellencethroughDesign(SEED).Thecriticalaspect
ofthisprocesswasafocusonmanaginginterfacesbetweenengineeringsystems.Ithasalso
providedtheanalyticalplatformtointegratethegrowingnumberoftechnologiesthatwill
beintroducedintovehiclesinthefuture.Thesuccessofthesystemsengineeringapproach
hasfurtherdevelopedintohisleadroletointegrateinnovationintoasystemsengineering
designprocess.
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
SiriSteinmo,BA(Hons),BSC,MSc
HealthPsychologySpecialistUCLCentreforBehaviourChange
Siri is a behaviour change and health psychology specialist, academic and fitness
professional. She works for Royal Free Hospital Trust Patient Safety Programme and as a
freelanceconsultantandfellowfortheUCLCentreforBehaviourChange.Shespecialisesin
designing and delivering behaviour change interventions for health care professionals and
patientsandapplyingtheorytopractice.Hermaininterestsareinpatientsafety,theroleof
health professional behaviour in implementing evidence-based care and changing lifestyle
behavioursrelatedtoobesity.
Siri worked for UCL Health Psychology Research Group investigating the behavioural
influences on health care professional compliance with an evidence-based care pathway,
the“SepsisSix”,todesignaninterventionimplementthepathwaymoreeffectively.Shealso
workedforUCLHospitalCentreforWeightLoss,MetabolicandEndocrineSurgerydesigning
anddeliveringaCognitiveBehavioural-basedprogrammesforbariatricsurgerypatients.
Siri runs AntiDiet Weight Loss and Wellness, which is dedicated to helping individuals and
organisations develop long-term, sustainable habits for weight management and optimal
health.WithAntiDiet,shecoachesclientsone-to-onewith,runsgroupfitnessprogrammes
andconsultsorganisations.
PeterTooheyBSc,PGDip
ImprovementManagerUCLPartners
PeterTooheyiscurrentlythePatientSafetyProgramme
Improvement manager UCLPartners, an Academic
Health Science Partnership in London. Previous roles
include extensive experience working within Paediatric
criticalcareserviceswithinaspecialistNHSTrust.Roles
have included Lead Nurse of a Paediatric High
Dependency Unit & Departmental Patient Safety Lead,
as well as clinical management and coordination of
these critical care services. He has previously lead
teamsthroughQualityImprovementinmultiplesetting
in UK, Africa & Australia. Currently he is project
managing a number of quality improvement work
streams across 13 acute care trusts within the UCLPartners geography. He is a Quality,
Service Improvement and Redesign (QSIR) Practitioner and is a PRINCE2 project
managementpractitioner.
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
RachanaBhattBACIPDPGDip
TrainingandNetworkManagerUCLPartners
Rachana is the Training and Network Manager for Quality
andCapabilityatUCLPartners.Herroleinvolvessupporting
the development of capability and capacity through
improvement across the partnership. Rachana began her
career in education at Great Ormond Street Hospital,
supportingeducationandtrainingforpaediatricdoctors.
Rachana has recently worked closely with UCLPartners
trainees under the lead provider model supporting
directoratesandtraineesinimprovingtheireducation
DrZofiaDas-Gupta
ProjectManager,MeasurementandAnalyticsUCLPartners
Zofia leads the implementation of informatics platforms
that support healthcare staff in running safety and quality
improvement projects across UCLPartners. Zofia is also a
measurement lead for the UCLPartners Patient Safety
Programme providing expertise in data collection and
analysis.
Zofiahasabackgroundinmedicalsciencesandhasworked
closelywithcliniciansinacademiaandbiotechcompanies.
She was a research fellow at Harvard Medical School,
workingonanewtypeofvaccinefornewborns.
ZofiahasaPh.D.inImmunologyandanMScinBiotechnology.
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
AlfTheodorou
KPODirectorBHRUT
AlfistheKaizenPromotionOffice(KPO)DirectoratBHRUTwherehehasresponsibilityfor
implementing, and building the infrastructure around delivery of, The PRIDE Way. The
PRIDEWayisachangemanagementapproachandwillbecomeafundamentalpartofthe
Trust'sculture.ItisbeingdeliveredinpartnershipwithVirginiaMasonInstitute.
Alfisanexperiencedinternationalhealthcarespecialistwithabackgroundinepidemiology
andpublichealthscienceswhojoinedtheTrustinJanuary2016.Hepreviouslyhadrolesas
ahealthcareconsultantatGEHealthcareFinnamoreandasHeadofHealthcareQualityfor
Bupa'sGlobalDivision.Hehasexperienceofworkingwithover170hospitalsinmorethan
40 countries to develop protocols to benchmark facilities using recognised international
standards and key performance indicators, including clinical outcomes and patient
experience. He has worked with hospitals to implement key patient safety and quality
improvement initiatives including clinical governance standards, safe surgery protocols,
infectioncontrolandmedicationmanagementprocesses.
AmandaWickens
Matron,EmergencyDepartment,BHRUT
Amanda has been in her current role at a Emergency Department Matron for 14 months.
She has worked in the Emergency Department since qualifying as a nurse. Amanda is
currently undertaking a Masters Degree in Leadership and Service Improvement in
HealthcareatLondonSouthbankUniversity.
Amanda is currently undertaking projects improving the delivery of patient care in the
Resuscitation Unit within the ED and transforming the Urgent Care Centre at Queen’s
Hospital.
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins
Chair:DrMaureenDalzielMDMBChBFFPH
ChiefExecutive:MatthewHopkins