Contents BlackBerry Connect™ Software User Guide - T

Contents
BlackBerry Connect™ Software
User Guide
Getting Started ............................................................ 3
Installing BlackBerry Connect ........................................... 3
Before you start ............................................................. 3
Installation Process ........................................................ 5
Using BlackBerry ........................................................ 9
Email................................................................................... 9
Email folders..................................................................... 10
Inbox............................................................................ 10
Outbox ......................................................................... 10
Draft............................................................................. 10
Sent .............................................................................. 10
Remote......................................................................... 11
Handling emails................................................................ 12
Writing emails ............................................................. 12
Sending email .............................................................. 14
Adding attachments ..................................................... 14
Receiving email ........................................................... 14
Receiving attachments................................................. 15
Wireless Calendar............................................................. 19
Sending a Meeting Request ......................................... 19
Receiving a Meeting Request ...................................... 20
Receiving an Update to a Meeting Request................. 21
Using Global Address Lookup from Contacts............
Saving contact details .................................................
Message Menu .................................................................
New .............................................................................
Find .............................................................................
Delete Messages .........................................................
Lock Message .............................................................
Unlock Message..........................................................
New Meeting...............................................................
Reconcile Now............................................................
Move Message ............................................................
Mark as Read or Unread .............................................
Edit Menu ...................................................................
Connecting and disconnecting to BlackBerry Connect ...
BlackBerry application ....................................................
Status..........................................................................
Autostart.....................................................................
Timed On/Off ............................................................
Delete .........................................................................
Reconcile ...................................................................
Priority .......................................................................
Maximum messages...................................................
Maximum locked messages .......................................
21
22
23
23
23
23
23
24
24
24
24
24
25
25
26
26
27
27
28
28
28
28
29
1
PIN number................................................................. 29
IMEI number .............................................................. 29
IT Policy ..................................................................... 30
Policy last updated...................................................... 30
Service Books ............................................................. 30
BlackBerry Menu ........................................................ 31
Uninstalling BlackBerry Connect from your phone ......... 33
Troubleshooting ................................................................ 33
Additional Information............................................. 36
BlackBerry Attachment Viewer Supported Formats ........ 36
2
Getting Started
This user guide describes how to set up and use the BlackBerry®
service on the P910 Series phone. There are two versions of the
BlackBerry service available: one for companies with their own
email server (BlackBerry Solution) and one for use with Internet
(ISP) Email accounts (Instant Email with BlackBerry).
The BlackBerry service automatically pushes all incoming
emails to your phone and outgoing email to your email account.
In addition, BlackBerry Solution users have access to the
wireless calendar functionality and wireless access to the
company's global address book so they can always keep up-todate.
• A P910 Series phone with at
least Organiser software
CXC16204x R2A17.
Note x represents 1-6.
To check the version you
have, tap
> EDIT >
S Y S T E M I N F O R M A T IO N and
tap
twice. To download
the latest version of the
software, go to Sony Ericsson
Update Service on:
www.SonyEricsson.com
System Information
P910i
Organiser:
CXC162041 R2A17
CDA:
CDA162003/1 R4C09
Done
Installing BlackBerry Connect
• An Intel® 486 compatible PC
or better. Running Windows®
98 (SE), Windows Me, Windows 2000, or Windows XP.
Before you start
• A USB port with 1.1 compatibility or greater.
The requirements for running BlackBerry Connect on your
phone differ depending on the type of BlackBerry service you
are installing.
• A BlackBerry Solution enabled SIM from T-Mobile.
Setting up BlackBerry Solution
You will need:
• BlackBerry Configuration for Sony Ericsson software,
version 2.0.0.x.
• PC Suite for P910 Series phone (version 3.1.0 or higher).
• BlackBerry Connect setup file (.sis).
Getting Started
3
• An email account on one of the following systems:
Server software
Email software
Microsoft Exchange Server
version 5.5 or later
Microsoft Outlook
(Workgroup installation)
Lotus Domino™ Server
version 4.6 or later
Lotus Notes version 4.6 or later
• BlackBerry Enterprise Server™ software must be installed in
your infrastructure, see BlackBerry Enterprise Server User
Guide for more details.
• An individual BlackBerry identity has to be created on the
BlackBerry Enterprise Server for every user. See your
Network Administrator for further details.
Setting up Instant Email with BlackBerry for use with
Internet (ISP) Email Accounts
• A P910 Series phone with at
least Organiser software
CXC16204x R2A17.
Note x represents 1-6.
To check the version you
have, tap
> EDIT >
S Y S T E M I N F O R M A T IO N and
tap
twice. To download
the latest version of the
software, go to Sony Ericsson
Update Service on:
www.SonyEricsson.com
System Information
P910i
Organiser:
CXC162041 R2A17
CDA:
CDA162003/1 R4C09
• An Instant Email with
BlackBerry enabled SIM
from T-Mobile.
• BlackBerry Connect setup file (.sis).
4
Getting Started
Done
Installation Process
3. Click Y E S to install.
If BlackBerry Connect is installed on your phone but not
provisioned go directly to step 10 on page 6.
4. The Installation Software dialog opens, the BlackBerry
Connect application is transferred from the PC to the
internal memory of your phone.
Note If you want to install the BlackBerry Connect setup file
(.sis) file from your PC or if you are installing BlackBerry
Solution you need to make sure Sony Ericsson PC Suite for
P910 Series phone is installed on your PC. You can download
the latest version of PC Suite from:
www.SonyEricsson.com
If you are using BlackBerry Solution, you also need to install
the BlackBerry Configuration for Sony Ericsson Application on
your PC.
1. Connect your phone to the PC via SyncStation, infrared or
Bluetooth wireless technology. When connected
and
appears in the status area to the right of the taskbar on
your PC.
Note BlackBerry Connect can be installed directly from the
phone if necessary. Tap the setup file to start the installation
then follow the instructions below from step 3.
Note It is recommended that you backup your phone before
installing BlackBerry Connect. To backup: right click
on the
status area and select B A C K U P A N D R E S T O R E .
5. The About to Install dialog opens on the PC screen. Click
NEXT.
6. Select your preferred operating language from the dialog,
click N E X T . A dialog is displayed informing you that the
installation is complete. Click F I N IS H .
7. A dialog is displayed informing you that the installer will
unpack the BlackBerry Connect Setup file (.sis) on your
phone. Click C O N T I N U E .
8. Tap
and select A P P L I C A T I O N S > I N S TA L L . Select
and tap I N S TA L L . The installation starts, the
phone is restarted as part of the installation process.
BLACKBERRY
9. When the phone restarts a dialog automatically opens. If the
flip is closed you will be asked to open it. Use the dialog to
select the specific BlackBerry service you require.
• If you want to install BlackBerry Solution follow steps 8 13.
• If you want to install Instant Email with BlackBerry follow
steps 14 - 18
2. Double click the BlackBerry Connect Setup file (.sis) on
your PC.
Getting Started
5
BlackBerry Solution
Note Your System administrator
needs to create a BlackBerry
identity for you before
BlackBerry Solution is setup on
your phone. Contact your system
administrator for further details.
This dialog can also be accessed
from the BlackBerry application
by tapping BlackBerry > Provision.
10. Select B L A C K B E R R Y
S O L U T I O N from the
drop-down menu, click
D O N E . Place your phone into
the SyncStation if it is not
already there.
moving the mouse. The PIN tells the BlackBerry Enterprise
Server which phone is associated with your corporate email
account.
14. The following dialog is displayed:
Confirm Calendar Bulk Load
BlackBerry Set-up
Welcome to the BlackBerry
set-up application. To use this
service you must be subscribed
first. Please contact your operator
for further details
BlackBerry Solution allows you to
access your corporate account
from your device. To start the
BlackBerry Solution, tap "Done"
BlackBerry Solution
Cancel
Done
11. A dialog opens on your phone, tap C O N T I N U E . Your phone
establishes a connection with BlackBerry Enterprise Server.
and
start flashing in the
12. Starting Service is displayed,
Status Bar of the phone. Service is on is displayed when a
connection is established and the two icons stop flashing.
The status field changes to Connected.
13. Open the BlackBerry Configuration for Sony Ericsson
application on your PC. You will be asked to generate
random information for the new encryption key and PIN by
6
Getting Started
Do you wish to proceed with bulk load of calendar items to your device?
This will cause all items currently in the device calendar to be erased.
OK
Cancel
Click O K to continue and the calendar bulk load starts. This
process may take some time. When it is finished your
service books have been pushed to your phone.
Note If you have installed BlackBerry Connect on your phone
previously a dialog may open informing you that the
synchronized phone is associated with another BlackBerry
Connect account, you will be given the choice to continue to
install or exit.
15. Click E X I T and then Y E S on the PC to save the new settings.
Your emails will now be sent to both your PC email account
and your phone, and new accounts called BlackBerry and Sys
on your phone.
Inbox will be visible when you are in
For further details on using the BlackBerry Configuration for
Sony Ericsson application see the online help.
Instant Email with BlackBerry for use with Internet
(ISP) Email Accounts
16. Select I N S TA N T E M A IL
from the drop-down menu,
click D O N E .
17. The browser on your phone
opens and displays the
Instant Email with
BlackBerry Sign In page.
It might take a few
moments for your browser
to open.
YOUR ACCOUNT.
Field
Description
User ID
Type the login name for your account. Your login
name forms the first part of your default email
address.
Note: Using this email account is optional and you
will be able to add your own internet email
accounts later in the set-up process.
Friendly
Name
Type the name that you want to appear in the From
field of the emails that you send.
Password
Type the password for your Instant Email with
BlackBerry account. Passwords must contain four
to eight characters and are case sensitive. This
password allows you to access your Instant Email
with BlackBerry service settings in the future.
Re-enter
password
Retype your password.
BlackBerry Set-up
Welcome to the BlackBerry
set-up application. To use this
service you must be subscribed
first. Please contact your operator
for further details
Instant Email allows you to
access your personal accounts
from your device. To start Instant
Email, tap "Done"
Instant Email
As the browser opens the
Instant Email with
Cancel
Done
BlackBerry service Status
changes to Not Connected.
This is because the
BlackBerry Connect connection is automatically
disconnected to allow your WAP connection to start so you
can use the browser.
18. Tap C R E A T E
opens.
21. Type your account information into the following fields:
The Account Set-up page
19. Scroll down and tap C O N T IN U E .
20. The legal terms and conditions appear. If you accept the
legal terms and conditions, tap I A G R E E .
22. Select a S E C R E T Q U E S T I O N . Type the answer in the Secret
Answer field. If you forget your password, you will be asked
to answer this question before your password is emailed to
you. Tap S U B M I T .
23. The Account Set-up Complete page is displayed. Scroll
down, checking all your details. If all the details are correct
tap D O N E to exit or A D D A C C O U N T to add an existing
Internet Email (ISP) account that you want to use in
connection with your Instant Email with BlackBerry
Getting Started
7
service.
Instant Email with BlackBerry can work with up to 10
existing Internet Email (ISP) accounts.
24. Turn your phone off and on. Enter your SIM card PIN if
requested.
25. The BlackBerry service starts automatically.
appears in
the Status Bar of your phone. Your Instant Email with
BlackBerry account is created and the Instant Email with
BlackBerry service book is sent to your phone.
26. Your emails are automatically sent to both your web mail
account and the new I N S TA N T E M A I L account that has been
created on your phone’s
tab.
27. You will receive an Instant Email with BlackBerry message
welcoming you to the T-Mobile service.
8
Getting Started
Using BlackBerry
BlackBerry Solution, Instant Email with BlackBerry and Sys
Inbox are listed as separate accounts in Messages depending on
the service you are subscribed to. An asterisk next to an account
indicates that a message has arrived since you last opened the
account inbox.
If you are using BlackBerry Solution, you can also set up Instant
Email with BlackBerry service for use with your Internet (ISP)
Email accounts. Please refer to:
United Kingdom:
www.instantemail.t-mobile.co.uk
Germany:
www.instantemail.t-mobile.de
Austria:
www.instantemail.t-mobile.at
Email
Your BlackBerry Connect email
account is listed in
on your
phone. To access your email
account:
1. Tap
.
2. Select your BlackBerry
Connect account
, from
the accounts listed in
Messages.
Message
Edit
* Accounts Unread Out
Create SMS
Create MMS
SMS
MMS
BlackBerry
Area Info
Auto Setup
Sys Inbox
Beamed
0
0
1
0
0
0
0
0
0
2
0
0
0
0
Sys Inbox appears in Message view when a BlackBerry Connect
account is created. Any All Point Bulletins and Pin to Pin
messages received by your phone are automatically sent to the
System Inbox account.
You can view Messages with the flip open or closed. In flip
closed use the Jog Dial to select the Messages icon, press the
Jog Dial in to open Messages.
When a new email arrives,
appears in the status bar of the
device and an audible alert will sound, if set in the Control
Panel. Tap
> V I E W to read the new email.
Using BlackBerry
9
Email folders
Inbox
BlackBerry Connect accounts always have the following
folders: Inbox, Outbox, Draft and Sent.
Inbox contains received messages. From here you can reply to,
forward and delete messages but you cannot edit them. You can
use the BlackBerry Connect application to view how many
messages the BlackBerry Connect mailbox can hold, once this
limit is reached messages are automatically deleted, oldest first.
As well as the four standard
folders, any folders you have
created on the top level of your
server using your PC email
program are also displayed
under Remote in the folder
drop-down menu. Sub folders
are not supported, all the
emails from subfolders are
displayed in the top level folder
that they belong to.
Message
Edit
Inbox
Inbox
BlackBerry: 4 messages
Outbox
Simon SmithDraft
Progress Meeting
Sent
John Bell
Remote
Weekly Forcast
Folder 1
Simon SmithFolder 2
Figures for June
Bill Brown
Weekly Meeting
To move a message into
an alternative folder:
New
1. Tap the tick box next to the
message you want to move
or open the message.
2. Select M E S S A G E >
Outbox contains messages that are ready to be sent. An email is
only stored in the outbox if BlackBerry Connect is set to Pause,
GPRS coverage is unavailable or you write an email when the
phone is in Flight Mode.
Note All emails enter the outbox when they are in the process of
being sent.
Draft
Draft contains messages that are not ready to be sent.
To store a new message in draft, create the message and exit
without selecting S E N D .
MOVE MESSAGE.
3. Use the drop-down menu to select the folder you want to
move the message to.
4. Tap O K . The message is moved.
10
Outbox
Using BlackBerry
Sent
Sent contains messages you have sent from your phone.
Remote
Personalised folders appear under Remote. For a personalised
folder to be available you must first create it on the server using
the email program on your PC. The personalised folder must
appear on the same level as your Inbox. Personal folders can
only be used in connection with BlackBerry Solution
remote folder is displayed on the phone you can read the mail by
opening the folder.
If the emails are forwarded to a folder which is not accessible on
the phone the email is displayed in the Inbox or the remote
folder that the specified sub folder is stored within.
You can use the BlackBerry Configuration for Sony Ericsson
application to select the folders you want to display under
Remote:
1. Synchronize your phone with your PC by placing it in the
SyncStation.
2. Open the BlackBerry Configuration for Sony Ericsson
application on your PC and select the A D V A N C E D tab.
3. In the Folder redirection section of the tab activate Selected
Folders and click C H O O S E F O L D E R S .
4. A dialog opens, all the folders that are on the top level of
your email program are listed. Click the check box next to a
folder to select it. Click O K to close the dialog.
5. Click D O N E to exit the BlackBerry Configuration for Sony
Ericsson application.
6. The folders you have selected will now be listed under
Remote in the drop-down folder list.
If you have set a rule in your email program to send certain
emails to specific folders on arrival this still happens. If the
Using BlackBerry
11
Handling emails
Writing emails
To write a new email:
Select your BlackBerry Connect account and tap M E S S A G E >
N E W, or tap N E W.
If you leave a message before sending it, the message is
automatically stored in the draft folder.
To mark an email as urgent:
• On the
tab, select H I G H in the Priority list.
To enter addresses from Contacts when writing an
email:
1. Select T O :
2. The Selected Contact dialog
opens. Choose Local
Contacts to open the
Contacts tab of your
phone.
3. Tap the box next to a
contact to select it. If you
tap a contact that has two
email addresses a new
dialog opens asking you to
specify which address
should be used.
Select Contact
Folder
All
Bell, John
Brown, Clair
Brown, Michael
Davies, Mary
Edwards, Luke
Frank, Jess
Gates, Chris
abc def ghi jkl mno pqr stu v-z
Cancel
Done
4. Tap D O N E . The Selected
Contacts dialog opens
again. All the contacts you
have selected are listed in the window.
5. Tap D O N E . The selected contacts are entered into the To:
field of your email.
12
Using BlackBerry
To enter an address from your company’s global
address book (BlackBerry Solution only):
4. Click
to search for the
contact.
1. Tap To: in a new message.
5. The matching entries are
displayed on the screen. If
there are more than 20
matches, click M O R E to
download the next 20
matches. Searching is
displayed on the screen
while the entries are
downloaded.
2. The Selected Contacts dialog
opens, tap G L O B A L
ADDRESS LOOKUP.
Selected Contacts
3. Enter the first, or first few,
letters of the contact
address you want to find in
the text field at the top of
the screen.
Note Tap the arrow at the end
of the text field to display the
last 10 searched for entries.
Tap an entry to select it.
Global address lookup
m
Matches: 8 of 8
More
Selected: 3
Smith, Michael
Matthews, Mark
Jones, James
Mitchell, Mary
McNally, Luke
Myers, John
Frost, Michelle
Williams, Sam
Global Address Lookup
Local Contacts
Cancel
Done
Note Matching entries are
Copy
Cancel
displayed last name, first name.
Matches shows the number of
contacts downloaded to your
phone and the total number of matches on the server.
Done
6. Tap the check box next to a contact to select it.
7. Repeat the process to search for additional contacts. Any
contacts already selected remain displayed at the bottom of
the new list.
Using BlackBerry
13
8. Once you have selected all
the required entries, tap
DONE.
Note To enter several
addresses manually (without
using contacts) enter a comma
between each address.
Adding attachments
Selected Contacts
[email protected]
[email protected].
[email protected]
Note To copy an entry from
Global Address Lookup to your
Global Address Lookup
Local Contacts tap the contacts
Local Contacts
tick box and tap C O P Y . You can
copy as many contact details
Done
Cancel
over as you require. Copied
items are removed from the
Global Address Lookup view. Tap
D O N E to return to the Selected
Contacts view where the copied contacts are listed. If you search
the Global Address Lookup again the copied entries are included
in the search. If you copy details more than once a duplicate
version will be created in Local Contacts.
Sending email
Note Instant Email with BlackBerry service cannot send and
receive attachments in native formats on your phone, such as
.doc, .xls, .zip. However, plain text copies of supported
attachments can be downloaded and displayed in the
BlackBerry Attachment Viewer. Instant Email with BlackBerry
accounts can forward attachments in native format.
To attach a file to an email:
1. On the
tab, tap A D D .
2. The Add attachment dialog opens. Select the type of
attachment you want to include and tap D O N E .
3. The Select dialog opens. Navigate the storage areas of your
phone to locate the entry you want to attach.
4. Tap the object and tap S E L E C T .
5. The entry is displayed on the
tab of the email.
Note Native attachments exceeding 32 KB can not be sent using
BlackBerry Connect.
Receiving email
Once you have written your email tap S E N D to send it.
Emails that are received on your corporate email and/or web
mail are automatically copied to your phone.
If your BlackBerry Connect application is set to PA U S E or
switched O F F , the email is stored in the outbox and sent when
the GPRS connection is restored.
Only the initial 2 KB of a message is downloaded. If the
message is larger than 2 KB two buttons are displayed, M O R E
14
Using BlackBerry
and M O R E
ALL.
Click M O R E to download another 2 KB or
to download the rest of the message. Instant Email
with BlackBerry can only forward native attachments, it can not
send or receive them.
MORE ALL
You must manage the space on your phone, make sure all
unnecessary emails are deleted.
Receiving attachments
Note Instant Email with BlackBerry service cannot send and
receive attachments in native formats on your phone, such as
.doc, .xls, .zip. However, plain text copies of supported
attachments can be downloaded and displayed in the
BlackBerry Attachment Viewer. Instant Email with BlackBerry
accounts can forward attachments in native format.
Attachments are displayed on the
tab. The icon shown next
to an attachment identifies the attachments file type. There are
two methods of viewing an attachment:
• Use a Phone Viewer to open native attachment on the phone.
The attachment is still stored on the server and can be
forwarded. If a native attachment is larger than 32 KB you
cannot use a phone viewer.
• Use BlackBerry Attachment Viewer to render a plain text
copy of the original attachment. The attachment is
significantly compressed. An overview of the attachment,
called the table of contents is displayed on the phone. From
here you can download and open a specific page of the
attachment.
Phone Viewers:
• You need a viewer for the type of file you want to view. The
phone is supplied with:
– Pdf+ opens Adobe PDF format documents.
– Quickword opens Microsoft Word 97, 2000, XP and Palm
files that have been saved as Word format documents.
– Quicksheet opens Microsoft Excel 97, 2000 and XP files
that have been saved as Excel format documents.
A Microsoft PowerPoint viewer (Quickpoint) is available on the
P910 series Content and Application CD. Viewers are also
available on the Web.
To save an attachment, for example a picture:
1. Open the email message and select the
tab.
2. Tap the attachment, the Incomplete message dialog opens. Tap
Y E S to download the picture.
3. Tap the file, which opens the Pictures application and
displays the image.
4. Select P IC T U R E S >
SAVE.
5. Select the location where you want to store the picture.
6. Tap S A V E .
Using BlackBerry
15
You can store items internally on your phone’s internal memory
and externally on the Memory Stick. You can also copy them
between the internal memory and the Memory Stick.
This is a cost effective way of viewing your attachments
because you are only charged for the data you download to view.
Note Attachments that are not supported on your phone appear
with a question mark next to them.
1. Open the
Note Attachments are forwarded in 2 KB pieces from the
BlackBerry Enterprise Server. This can take some time
depending on the file size and connection speed.
Note When you reply to an email that has an attachment, the
attachment is not included in the reply.
Note When you forward an email the attachment is
automatically included, even if it hasn't been downloaded to
your phone.
Note Attachments cannot be deleted from a received email.
BlackBerry Attachment Viewer
The BlackBerry Attachment Viewer can be used to open
attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls
file extension. See ‘BlackBerry Attachment Viewer Supported
Formats’ on page 36 for exact details on the file formats
supported.
The BlackBerry Attachment Viewer is not limited on attachment
size, it can show a full list of the attachment’s content so you can
select the exact information you want to download and view.
16
Using BlackBerry
tab.
2. Tap V I E W A T TA C H M E N T .
The Attachments screen is
displayed.
3. Open the attachment’s table
of content and tap the
section of the attachment
you want to view or tap Full
Content. Document view is
displayed and your
attachment is loaded in the
window.
Viewer
Edit
Attachments: 3
hello.zip
words.doc
Table of contents
● Heading 1
● Heading 2
● Heading 3
● Heading 4
Full content
Statistics.xls
Note You can also use the Jog
Dial to navigate the table of
content and select sections to
open.
Once an attachment is open you can use the menu to perform
standard functions such as; Copy, Select All, Zoom, Find, Find
Next and go to the top or bottom of the viewer window.
The BlackBerry Enterprise
Server sends the first 2 KB of
the selected part of the
attachment. When you scroll to
the bottom of a document that
hasn’t been fully downloaded
an automatic request for the
next 2 KB of the attachment
content is sent to the server.
More is displayed at the bottom
of the window while the content
is downloaded. To force more
content to be downloaded, tap
VIEWER > MORE.
Viewer
Edit
1. Tap the section of the attachment you want to view. An error
dialog is displayed, tap Y E S to open the Password dialog.
2. Type the password into the dialog and tap D O N E .
words.doc
However, effective deployment had to wait
for the development of computers to allow
networks to be created and miniaturisation to
make the devices small enough to be really
mobile.
Mobile telephones had been around for
almost 60 years before we got our first
cellphones in the 1980s.
To start with there were radiotelephones for
ships, aircraft and military vehicles. Then
came radiophones for cars and, finally, the
personal mobiles that form such an
important part of today's world.
The basic theories for cellular mobile
---- More available 8.50 Kb ----
More
3.
disappears and the document is unlocked and available
for viewing.
You can also add a password to a document or section of a
document. You might want to do this if you are saving the email
so you can view the attachment again or if you are forwarding
the attachment on.
1. Tap the section you want to add a password to. Tap E D I T >
PA S S W O R D , the Password dialog opens.
2. Type the new password into the dialog and tap D O N E .
3.
appears and the document is locked.
Hyperlinks are supported in
BlackBerry Attachment Viewer, tap a hyperlink to jump to the
corresponding section of a document. The section you jump to is
automatically downloaded if it isn’t already.
Tables located within the supported attachment formats are
displayed, you can navigate tables in the same way as
spreadsheets, see page 18 for more details on the functionality
available.
If an
appears on the screen the document is password
protected. To open a password protected attachment you must
know the password.
Using BlackBerry
17
Navigate a spreadsheet
You can tap a cell to select it or
use the Jog Dial. The spreadsheet menu gives you the following navigation options:.
• To move to a specific cell,
tap E D I T > G O T O C E L L .
The Go To cell dialog
opens. Use the drop-down
menus to specify the cell
coordinates (for example,
C16). Tap O K .
Viewer
Edit
Sheet 2:
A
1
2
3
4
5
6
7
8
9
10
11
12
B
C
Unite... Pass... empty
Case Subje...
bold any ti... empty
worki... Subje... empty
worki...
worki...
worki...
Unite...
Incor...
Incor...
Incor...
• When a cell is selected its
content is displayed along
the top of the screen. You
can also select E D I T > V I E W
C E L L to display all of the
cell’s content in a separate window.
any ti... any text
any ti...
Subje... any text
Subje... any text
any ti... any text
any ti... any text
any ti... any text
• To resize a column tap E D I T > R E S I Z E . The Resize dialog
opens, use the drop-down menu to select the column you
want to resize and tap the size you require.
• To search for an entry in a spreadsheet tap E D I T > F I N D . The
Find dialog opens, type the word you want to search for in the
Find field. Tap the search options you want to use and tap
F IN D . Once your search finds one matching entry in the
spreadsheet the E D I T > F I N D N E X T option is available for
selection.
18
Using BlackBerry
• When a cell is selected its
content is displayed along
the top of the screen. You
can also select E D IT > V I E W
C E L L to display all of the
cells content in a separate
window.
Viewer
Edit
Sheet 2: Password Protected...
A
B
C
1 Unite... Pass... empty
2
3 Case
4 bold
Subje...
any ti... empty
View cell:
B1
5 worki... Subje... empty
6 worki... any ti... any text
Password Protected - MS Excel
7 worki... any ti...
(*.xls)
8 worki... Subje... any text
9
10
11
12
Unite...
Incor...
Incor...
Incor...
Subje... any text
any ti... any text
any ti... any text
any ti... any text
Done
Wireless Calendar
Wireless calendar is only offered in connection with BlackBerry
Solution. If using the Instant Email with BlackBerry service in
connection with an Internet (ISP) Email account, the calendar is
synchronized locally when the phone is placed in the Sync
station.
meeting. See page 13 for more details on using the Global
Address Lookup.
6. Enter a meeting subject and date.
7. Either tap All Day or specify a time for the meeting by
tapping above or below the time field to increase of decrease
the number.
Note If All Day is selected the Time field is not displayed.
Sending a Meeting Request
To set up a meeting using
BlackBerry Solution:
1. Tap
.
Draft
Edit
To: Bell, John; Williams, Sam;
2. Select your BlackBerry
Solution account
from the accounts listed
in Messages.
3. Tap M E S S A G E >
MEETING.
Message
NEW
Subj: Production Quota’s
Date: 02/10/2004
All Day
Time: 1:00 pm
until 2:00 pm
Show time as busy
4. Tap T O : .
Location
5. Use the L O C A L
C O N TA C TS or G L O B A L
A D D R E S S L O O K U P to
select the contacts you
want to attend the
Alarm
Repeat
8. Tap S H O W T I M E A S
corporate calendar.
BUSY
to enter the time as busy in your
9. Specify a location for the meeting, or use the drop-down
menu to select a location. This menu displays the last 10
different locations used when creating a meeting.
10. Tap Alarm and set the date and time you want your phone to
remind you about the meeting.
Blue Hall
12:50 pm
Note When you specify a time for a meeting it is always set to
your phone’s local time. To check your local time settings tap
in the status bar. The phone’s calendar does not support
time zones so your meeting time is not updated to local time
when you are travelling.
02/10/2004
No repeat
Attendees
11. Tap R E P E A T to open the Repeat dialog and specify any reoccurrence of this meeting, for example, a weekly progress
meeting. Tap D O N E to confirm the repeat and close the
dialog.
Send
Using BlackBerry
19
12. Tap A T T E N D E E S to open a
list of the invited attendees.
Tap an attendee to view the
following information:
name, email address and
role. Tap D O N E to close the
dialog.
Receiving a Meeting Request
Message
Edit
Inbox
2. Open the meeting request
Production Quota's
Attendees
13. Use
to enter notes
relating to the meeting.
14. Tap S E N D . Your local
calendar is automatically
checked to see if this
Done
meeting causes a conflict
with any other
appointments. If it does a
conflict message is
displayed, tap Y E S to send the meeting request anyway and
add it to your local calendar or N O to return to the meeting
request.
Done
. It
Note If you create several meeting requests in Flight mode only
the first meeting request is sent when the phone is switched on.
The other meetings requests are saved to the Draft folder. To
send them you must manually move them to the Outbox.
20
Using BlackBerry
.
3. To view ta list of the other attendees, tap A T T E N D E E S . Tap
Done to return to the Meeting Request.
John Bell
Sam Williams
Jane Frost
15. To save a meeting request without sending it, tap
is saved in the Drafts folder.
1. Open your BlackBerry Solution account.
4. Tap
to accept the meeting. The Response dialog opens,
select the type of response you want to send. If you choose
Include comments, a screen opens and you can type a
message.
5. Tap D O N E when you have finished to send your response.
6. BlackBerry Solution
automatically checks your
calendar and enters the
meetings details. If the
calendar already has an
appointment entered during
the meeting time a conflict
is registered. The conflict is
displayed; you can choose
to continue and accept the
new meeting or tap N O and
return to the meeting
request, where you can
decline the meeting.
Message
Edit
Inbox
Meeting Conflict
This meeting conflicts
with the meeting(s) shown below,
Do you wish to continue?
Subj: Spec Meeting with James Location: Carrington
02/04/2004 1:00 pm - 2:00 pm
(GMT) Dublin, Edinburgh, Lisbon,
London
No
Yes
Note If a conflict is registered and you choose to continue and
accept the meeting, you have to go to the Calendar application
to correct the conflict manually.
Note You can change the creators specified meeting Alarm to a
time and date that suits you, if required.
Receiving an Update to a Meeting Request
You can accept or decline an update to a meeting in exactly the
same way as you accepted or declined the original meeting.
shows the new meeting details and has the title Update,
shows the old meeting details and has the title Original. You can
compare the two before deciding to accept or decline. See
“Receiving a Meeting Request” on page 20 for more details on
accepting and declining a request.
Updating your Microsoft Outlook® or Lotus Notes
Calendar
Meetings accepted or declined on your phone are automatically
entered into your corporate calendar when you send the
response. When your phone’s calendar is updated wirelessly,
you cannot synchronize it locally using the sync station.
Using Global Address Lookup from
Contacts
You can access the Global
Address Lookup from the
tab on your phone. The Global
Address Lookup button is
always displayed at the top of
the list of contacts. Using
Global Address Lookup in
Contacts is very similar to
using it in Messaging, however
there are a few changes as to
how the contact is handled due
to the way the Contacts
application works.
1. Tap
, and select
Contacts
Edit
All
Global Address Lookup
Bell, Dorothy
Bell, Tony
Brown, Clare
Brown, Michael
Chambers, Chris
Davies, Ailsa
Egg, Mike
Edwards, Suzie
Fell, Miles
Gates, Chris
Henry, William
abc def ghi jkl mno pqr stu v-z
GLOBAL ADDRESS
LOOKUP.
2. Enter the first, or first few, letters of the contact address you
want to find in the text field at the top of the screen.
Note Tap the arrow at the end of the text field to display the last
10 entries. To select an entry in the list tap it.
3. Click
to search for the contact.
Using BlackBerry
21
4. The matching entries are displayed on the screen. If there
are more than 20 matches, click M O R E to download the next
20 matches. Searching is displayed on the screen while the
entries are downloaded.
Note Matching entries are
displayed last name, first name.
Matches shows the number of
contacts downloaded to your
phone and the total number of
matches on the server.
John Smith
04321 123321 (w)
04321 123322 (h)
07751234567 (w)
[email protected] (w)
5. Select a contact to display
its details. From this screen
you can:
– Select
or
or tap
the phone number to
make a call.
– Select
or the email
address to send an email,
using the default mail
account not your
BlackBerry Connect account.
– Select
or the URL to open a Web page.
– Select
to send a multimedia message.
– Select
to send a text message.
6. Tap
22
to return to the Contacts.
Using BlackBerry
7. Tap the check box next to a contact to select it, tap C O P Y to
send the contact details to your phone’s Local Contacts.
8. Once a contact is copied it is removed from the view.
9. Repeat the process to search for and copy additional
contacts.
10. Once you have copied all the required entries, tap D O N E .
You return to the contacts view.
Note If you copy details more than once a duplicate version is
created in Local Contacts.
Saving contact details
When you receive a message, you can save the contact details of
the person who sent it.
To save the sender's details:
• Tap F R O M and select S A V E C O N TA C T .
The email address is saved to the local contacts. It is not
possible to save contacts to your email server.
Message Menu
1. Tap the tick box next to the message in message list view or
open the message to be deleted.
New
2. Tap M E S S A G E >
opens, tap Y E S .
Select M E S S A G E > N E W to
open a new email message.
See “Writing emails” on page
12 for more details.
Find
Select M E S S A G E > F I N D in
the message list view or in an
open email.
The Find function searches
through the text of the
message and highlights the
first instances of the searched
for text.
Message
Edit
Inbox
New
BlackBerry: 4 messages
Find
Simon Johnsson
Delete Test
Messages
EMCC03
Move message
Test
Reconcile now
Simon Johnsson........
New meeting
Test
Confirm
Lock message
Unlock message
New
When you are using find in an open email you can search for the
next occurrence of the text you are trying to find by selecting
M E S S A G E > F IN D N E X T .
Delete Messages
To delete a message:
DELETE MESSAGE.
A confirmation box
3. The message is deleted.
Note Use the BlackBerry application to specify the extent of the
deletion. See ‘Delete’ on page 28 for more details.
You may need to delete messages to create more storage space
on your phone.
Note When you delete a message, the message and any
attachments connected to the message are deleted. Lock the
message or save attachments to your phone’s internal or
external memory if you want to keep them.
Lock Message
From the list view tap the tick box next to a message to select it.
Tap M E S S A G E > L O C K M E S S A G E to lock a message. Locked
messages are not automatically deleted when your mailbox
reaches its limit
You can view the maximum number of messages that can be
locked in the BlackBerry application, see ‘Maximum locked
messages’ on page 29 for more information.
1. If you have reached the maximum number of messages that
can be locked on your phone a dialog is displayed.
Using BlackBerry
23
2. Tap C O N T IN U E to close the dialog.
Reconcile Now
3. Unlock messages that you no longer require.
Selecting Reconcile Now starts the Synchronization between the
phone and PC.
4. Once the messages have been unlocked, you can select new
messages to be locked.
The Lock message menu item is available from within a message,
if the message isn’t already locked. Unlock message appears in
the menu if the message is locked.
Unlock Message
or
indicates a Locked message. Tap the tick box next to a
locked message to select it. Tap M E S S A G E > U N L O C K
M E S S A G E . The message is unlocked, it is automatically deleted
when the mailbox has reached the specified Maximum number
of messages, see ‘Maximum messages’ on page 28.
The Lock/Unlock message menu item is available from within a
message.
Note The automatic deletion takes place in the background
when the mailbox’s maximum size is reached. The oldest
messages are deleted to make way for new incoming mails.
Message that are locked are not deleted.
New Meeting
Select M E S S A G E > N E W M E E T I N G to open a new email
message. See “Sending a Meeting Request” on page 19 for
more details.
24
Using BlackBerry
Note Reconcile Now only appears in the Message menu, if
reconcile has been set to O N in the BlackBerry application. See
‘Reconcile’ on page 28 for more details.
Open your BlackBerry Connect account and select M E S S A G E >
R E C O N C I L E N O W.
Move Message
Select M E S S A G E > M O V E M E S S A G E to move a selected or
opened message to another folder. See “Email folders” on page
10 for more details.
Mark as Read or Unread
This option is available in both message list view and an open
message. In message list view E D I T > M A R K A S R E A D or M A R K
A S U N R E A D menu options are available and from an open email
M E S S A G E > M A R K A S U N R E A D is displayed.
From an open email you only get the Mark as Unread option
because the message is automatically marked as read when you
close it.
When a message is marked as unread it appears in bold in the
list view.
Edit Menu
The Edit menu contains
different options depending
upon whether you open it in
message list view, from a
new mail or from a received
mail. The menu allows you to
perform the following
functions; zoom, cut, copy,
paste, select all, choose if you
want to display the subject
and sort list view by date,
size or sender.
Message
Edit
Inbox
All
BlackBerry: 4 Select
messages
Mark as read
Simon Johnsson
Mark as unread
Test
Sort by date
EMCC03Sort by size
Test
Sort by sender
Simon Johnsson........
Show Subject
Test
Confirm
Connecting and disconnecting
to BlackBerry Connect
Once the BlackBerry service has been set up, it will always
strive to maintain a connection to the GPRS network in order to
immediately send and receive messages and calendar updates. It
automatically tries to reconnect to the network if:
• another application has used the GPRS connection,
• there is no GPRS connection,
Zoom
Help
• the device has been put into Flight Mode.
In case you wish to disconnect, please follow the steps below:
New
To place BlackBerry Connect on pause:
1. Tap
>
PA U S E ,
in the status bar of your phone.
2. The status bar icon changes to
.
To reconnect to BlackBerry Connect:
1. Tap
>
RESUME,
in the status bar of your phone.
2. BlackBerry Connect is reinstated when
the status bar.
is displayed in
To turn BlackBerry Connect off:
1. Tap
2. Select
>
SETTINGS,
in the status bar of your phone.
in the BlackBerry application, tap O F F .
Using BlackBerry
25
Status
To turn BlackBerry Connect on:
1. Tap
>
2. Select
SETTINGS,
in the status bar of your phone.
in the BlackBerry application, tap O N .
BlackBerry application
Applications
Edit
Quicksheet
Quickword
PDF+
Sound Recorder
File Manager
Storage Wizard
Remote Sync
Demo
GPRS data log
Chess
Solitare
i Online Services
BlackBerry
PDF
26
Using BlackBerry
All
The BlackBerry application
is located in
on your
phone. The BlackBerry
application allows you to
monitor the status of your
connection, view system
information and set
BlackBerry Connect
preferences.
Note You can also access the
BlackBerry application by
tapping
> SETTINGS.
The current BlackBerry Connect state is displayed in the Status
field. BlackBerry Connect can be in one of five states; Off, Not
connected, GPRS available, APN connected, and Connected.
The status is controlled by
dynamic buttons. These
buttons change, reflecting
the opposite state of the
current connection.
- turns BlackBerry
Connect off.
OFF
- disconnects the
GPRS connection disabling
BlackBerry Connect.
PA U S E
BlackBerry
Edit
Status
Connected
Autostart:
Enabled
Timed On/Off
- turns BlackBerry
Connect on.
ON
- reconnects the
GPRS connection reestablishing BlackBerry
Connect.
RESUME
Pause
i
Off
To change the BlackBerry Connect status:
• Tap the appropriate button at the bottom of the BlackBerry
application screen.
The Status icon
, in your phone’s status bar, also shows the
state of BlackBerry Connect:
- BlackBerry Connect is enabled.
– Tap
to open the BlackBerry dialog.
– Tap PA U S E - to disconnect the GPRS connection and
disable BlackBerry Connect.
– Tap S E T T I N G S - to open the BlackBerry application.
- BlackBerry Connect is connecting.
BlackBerry Connect starts automatically when
your phone is switched on.
•
ENABLED:
•
HOME ONLY:
•
DISABLED:
BlackBerry Connect starts automatically when
your phone is switched on but only if you can receive
coverage from your home network, that is the connection is
not automatic if you are using a roaming network abroad.
BlackBerry Connect has to be started manually
from the BlackBerry application screen.
Timed On/Off
Tap T IM E D O N / O F F to set an
on and off time for your
BlackBerry service. For
example, you can set the
time that you usually arrive
at and depart from work, that
way emails don’t arrive
when you are at home.
Timed On/Off
Enable
Weekday On 7:00 am
- BlackBerry Connect is not enabled.
– Tap
to open the BlackBerry dialog.
– Tap R E S U M E to connect the GPRS connection and enable
BlackBerry Connect.
– Tap S E T T I N G S to open the BlackBerry application.
Weekday Off 7:00 pm
Enable
Weekend On 1:00 am
Weekend Off 12:00 am
The Weekend runs from
00:01 (12.01am) Saturday to
23.59 (11.59pm) on Sunday.
Autostart
Use the Autostart drop-down menu to set the state you want
BlackBerry Connect to enter when your phone is switched on.
Your options are:
Cancel
Done
Using BlackBerry
27
Delete
The delete option allows you
to set the action the
BlackBerry Enterprise
Server should take if you
choose to delete a message
on your phone.
•
•
•
deletes the message from
your phone but not from
your email account.
HANDHELD ONLY
A L L - sends a deletion
message to your email
server. The email is
deleted from your email
account and your phone.
BlackBerry
Delete:
Reconcile:
Priority:
your phone for a period of time. Using the Reconcile option, the
update will immediately be synchronized with the PC.
Edit
Handheld o...
On
Server wins
Add tentative meetings to
calendar:
Maximum
400
messages:
Maximum locked
messages:
200
i
- the message is deleted from your phone and a
dialog appears asking if the message should be deleted from
the mail server.
PROMPT
Reconcile
BlackBerry Service frequently synchronizes the data between
the PC and the phone. The two devices may display different
information until this takes place, for example, if you delete an
appointment on your PC this change may not be transferred to
28
Using BlackBerry
This option allows you to decide if the Reconcile Now menu
option is displayed in your BlackBerry Connect account. If
Reconcile is set to On the menu item appears, if Reconcile is set to
Off it doesn’t.
Priority
The priority option allows you to decide if the phone or the
server is the master device. This means that when you
synchronize the phone (Handheld option) overwrites and
removes the entries held on the server if it has priority, or if the
server has priority it overwrites and removes entries on the
phone. Select your preferred option from the drop-down list.
Note The Priority setting is only valid for email. For calendar
entries the server always wins.
Add tentative meetings to calendar
When selected the Add tentative meetings to calendar check box
enables meetings that are classed as tentative in Microsoft
Outlook or Lotus Notes to be displayed in the P910 calendar.
The title of the tentative meeting starts with Tentative:.
Maximum messages
The Maximum messages field specifies the total number of
messages you can store in each BlackBerry Connect mailbox. If
you have both BlackBerry Solution and Instant Email with
BlackBerry service mailboxes, the figure specified here is per
mailbox.
Maximum locked messages
The Maximum locked messages field specifies the total number of
locked messages you can save in your BlackBerry Connect
mailbox.
If you have both BlackBerry Solution and Instant Email with
BlackBerry service mailboxes, the figure specified here is per
mailbox.
BlackBerry
Edit
PIN Number
61F63787
Note Data on the next two
tabs is for information only
it is not required for normal
operation.
PIN number
IMEI Number
351965-00-840234-8-06
IT Policy
No Policy
Policy last update
No Policy
i
This is a number that is
automatically generated by
your phone’s BlackBerry
Connect Client as a part of
the registration process. The
PIN number is a unique,
phone related identifier and
is used by your operator for
administration of the device
and the service.
IMEI number
Displays your phone’s IMEI (International Mobile Equipment
Identity) number. IMEI is a unique 15-digit code used to
identify an individual GSM mobile telephone to a GSM
network.
Using BlackBerry
29
IT Policy
This is a reference to the IT policy your Administrator has
applied to BlackBerry Solution. The IT Policy specifies access
rights and security measures for the phone.
The Screen saver device lock located in Control Panel > Device tab >
Display > Screen tab can be activated as part of the IT Policy. You
cannot overwrite an IT Policy and if you deactivate the Screen
saver device lock it is detected, the following message is
displayed and the screen saver device lock is re-applied:
Device lock
BlackBerry [Messaging] - this service book allows you to send and
receive BlackBerry Solution emails on your phone. If this
service book is missing you must reinstall BlackBerry Solution.
When this service book is added to your phone the local
synchronization of messages using PC Suite is disabled.
BlackBerry [Calendar] BlackBerry
Edit
Service Books
The setting has been changed
back due to BlackBerry IT policy.
Done
BlackBerry [Messaging]
BlackBerry [Calendar]
BlackBerry [Address lookup
For further details contact your Administrator.
Policy last updated
This field shows the date the IT Policy associated with your
phone was last updated.
Service Books
The screen displays the BlackBerry services that are currently
registered on your phone. Typically two or three services are
available, they are:
30
Using BlackBerry
View
Delete
this
service book allows you to
send and receive meeting
requests on your phone. If
this service book is missing
the meeting functionality is
not available. If this service
book is installed local
synchronization using the
Sony Ericsson PC Suite is
disabled for Calendar and
Tasks. Remote
Synchronization is also
disabled.
BlackBerry [Address lookup] this service book allows you
to lookup contact details on
your corporate email server. This service book is only available
for BlackBerry Solution user. If this service book is missing this
functionality is not available.
i
Instant Email [Messaging] - this
BlackBerry Menu
To view more information about a service:
Register now
Register now allows you to immediately start to re-establish a
connection to the BlackBerry Infrastructure.
service book allows you to send
and receive emails on your phone. If this service book is missing
you must reinstall BlackBerry Connect.
1. Select the appropriate service from the list.
2. Tap V I E W.
The Service information dialog opens, it contains details on
the type and status of your BlackBerry service.
3. Tap A D V A N C E D in the Service information dialog to see details
on the BlackBerry Enterprise Server your phone
corresponds with.
Note These two dialogs contain technical information that you
may need to supply if you experience any difficulties with your
BlackBerry service.
4. When you have finished, tap D O N E to close the dialogs and
return to the Service book entries screen.
Warning about removing a service from your phone:
Warning! If you remove a service book that BlackBerry
Connect requires to operate, you will have to re-install.
Registration complete
This phone has been registered
with the BlackBerry service.
Continue
1.Tap B L A C K B E R R Y >
R E G I S T E R N O W.
2.Registration message sent
flashes up on your phone
screen.
3.When registration is
complete a dialog appears confirming the registration. Tap
CONTINUE.
If registration fails turn the BlackBerry Connect status on and
off or restart your phone. If this problem persists contact your IT
Administrator.
Provisioning
Provisioning is used when you initially add BlackBerry services
to your phone, see ‘Installation Process’ on page 5 for more
details.
If on initial set up you select the incorrect service you can
change the setting by selecting the other option from the
Provisioning drop-down list.
Using BlackBerry
31
Instant Email
This option is only available if an Instant Email with Blackberry
account has been created on your phone. Tap this option to open
your Instant Email with BlackBerry account in the phones
browser. To use this option you must disconnect from the
BlackBerry service, see ‘Connecting and disconnecting to
BlackBerry Connect’ on page 25 for more details.
• XXX numerical mobile
country code
About
The A B O U T menu option opens a dialog that contains
information about the phone and the BlackBerry Connect
software you are using:
• P patch version, usually 0
The Sony Ericsson number
consists of:
The Version number consists of:
• P910 hardware
• 2.00 release number
• i, a or c denotes the market
the hardware is supplied for:
i = International,
a = American and c = China.
• YYY numerical mobile
network code, this code can
be prefixed with a ‘0’ where
necessary
• LL language version
BlackBerry
Edit
About
BlackBerry setup application
Version 2.28(XXXYYYLLP)
Sony Ericsson P910i 2.28.1.0
<2.0.0.32>
© Sony Ericsson Mobile
Communications 2004
Continue
• 2.00.1.0 release number, followed by the maintenance release
number and a 0.
• <2.0.0.12> is the stack version the phone is operating on.
If you experience any problems with your BlackBerry service
you will be ask to supply this information when you call the
support staff.
Tap C O N T I N U E to close the dialog.
32
Using BlackBerry
Uninstalling BlackBerry
Connect from your phone
To uninstall:
1. Select
on your phone.
2. From the Applications menu select U N IN S TA L L . The
Uninstall dialog lists all the applications that can be
removed from your phone.
3. Select BlackBerry, tap U N I N S TA L L .
4. Tap Y E S in the confirmation dialog to confirm deletion.
The BlackBerry application, the BlackBerry Connect account
and the Message accounts will all be removed from your phone.
Troubleshooting
Messages deleted on the phone are not deleted in my
corporate mail program.
• Change the Delete setting on
application to A L L .
in the phone’s BlackBerry
I do not have the Reconcile Now option in BlackBerry message
view on the phone.
• Change the Reconcile setting on
application to O N .
in the phone’s BlackBerry
Messages marked as read in my corporate mail program are
marked as unread on the phone.
• Turn Reconcile on in the BlackBerry application
tab and
select R E C O N C IL E N O W in BlackBerry message view to get
any updates.
Messages sent by a rule to a folder in my corporate mail
program are not received on the device.
• Check the supported folders setting in the BlackBerry
Configuration for Sony Ericsson application for Windows.
Make sure that the folder is supported. See ‘Remote’ on
page 11 for more details.
Using BlackBerry
33
A folder is selected for redirection according to the
BlackBerry Configuration for Sony Ericsson
application, but the messages go into the Inbox.
• If the supported folder is a sub folder of another supported
folder, then messages will be received in the top level folder on
the phone. This restriction is in place to limit the number of
folders that appear in the folder drop-down menu.
A new message has been received as I can see it on the status
bar of the device, but when I go to the Inbox, there's no new
message.
• From the BlackBerry Configuration for Sony Ericsson
application, select the BlackBerry service and then go to the
folder drop-down menu and check folders supported for
redirection. The new message will be in one of these folders.
Global Address Lookup is not available.
• Global Address Lookup is only available with BlackBerry
Solution accounts. Check that you are not in Flight Mode and
that you have a Global Address Lookup service book entry in
the BlackBerry application. See your Administrator if the
Global Address Lookup service book is missing.
The phone cannot register on the BlackBerry network.
• Check that GPRS coverage is available.
34
Using BlackBerry
The phone cannot get BlackBerry Service when roaming.
Your phone automatically uses the operator that provides the
best voice coverage, not GPRS coverage, when you are
roaming.
Before travelling ask your home operator which operators are
able to offer you roaming GPRS in the country you are visiting.
Change your phone’s GSM Network search mode from
Automatic to Manual and select the operator your home operator
has recommended to you.
To do this:
Tap
> C O N T R O L PA N E L > C O N N E C T I O N S > G S M
NETWORK.
Change the Search mode to Manual, tap Select network
and choose the recommended operator from the list. Tap D O N E .
The downloaded attachment can not be opened in
BlackBerry Attachment Viewer.
• Check the attachment is one of the supported file types.
See‘BlackBerry Attachment Viewer’ on page 16.
I cannot synchronize Calendar with the Sony Ericsson PC
Suite.
• When the BlackBerry [Calendar] service book is installed
local synchronization is disabled because BlackBerry Connect
uses wireless synchronization.
I cannot synchronize Tasks with the Sony Ericsson PC Suite.
• When the BlackBerry [Calendar] service book is installed
local synchronization is disabled, you must manually move
tasks between the phone and your PC.
Remote synchronization is disabled after BlackBerry
Connect is installed.
• Remote synchronization uses SyncML. BlackBerry Solution
does not support SyncML so the process is disabled.
Using BlackBerry
35
Additional Information
BlackBerry Attachment Viewer
Supported Formats
Format
Versions
Adobe PDF
1.1, 1.2, 1.3 and 1.4
Extension
.pdf
MS Excel
97, 2000, 2002 and 2003
.xls
MS PowerPoint
97, 2000, 2002 and 2003
.ppt
MS Word
97, 2000, 2002 and 2003
.doc, .dot
Corel WordPerfect
6 to 2000
.wpd
ASCII Text
Any
.txt
HTML
Any
.htm, .html
ZIP Archives
Up to and including 2.6
.zip
36
Additional Information
The RIM and BlackBerry family of related mark, images and symbols are the exclusive properties of and trademarks of Research In Motion
Limited - used by permission.
This User Guide is published by:
Sony Ericsson Mobile Communications AB,
SE-221 88 Lund, Sweden
Phone:+46 46 19 40 00
Fax: +46 46 19 41 00
www.sonyericsson.com/
© Sony Ericsson Mobile Communications
AB, 2004. All rights reserved. You are hereby
granted a license to download and/or print a
copy of this document.
Any rights not expressly granted herein are
reserved.
This document is published by Sony Ericsson
Mobile Communications AB, without any
warranty*. Improvements and changes to this text
necessitated by typographical errors, inaccuracies
of current information or improvements to
programs and/or equipment, may be made by
Sony Ericsson Mobile Communications AB at any
time and without notice. Such changes will,
however, be incorporated into new editions of this
document. Printed versions are to be regarded as
temporary reference copies only.
*All implied warranties, including without limitation
the implied warranties of merchantability or fitness
for a particular purpose, are excluded. In no event
shall Sony Ericsson or its licensors be liable for
incidental or consequential damages of any
nature, including but not limited to lost profits or
commercial lost, arising out of the use of the
information in this document.
Second Edition: (March 2005)
Publication number: EN/LZT 162 64 R1B
Additional Information
37