here - EmKays Atelier

Transcription

September 2011 | Issue 45
This month, by practice area:
Find
Use
Manage
Share
Searching in
ProQuest Dialog
Capturing social
media as a story
Managing
stakeholder
relationships
How Tumblr
changed
blogging
+
Editorial commentary,
FUMSI Focus and more...
FUMSI: Tools and resources for people who find, use manage and share information
www.fumsi.com | © Free Pint Limited 2011
In This Issue...
Find
Whether you are an old hand at searching Dialog products or you are a novice,
searching methods in ProQuest Dialog™ allow everyone to achieve precision in their
search results. Beverley Crane explains how this is possible using thesaurus,
set searching and restricting searching in a multi-file search.
Use
Much of social media content is very much “of the moment” but often content is
created which needs to be captured and commented on for future use. That’s when
Storify comes into its own as it allows you to embed individual “units” of social media,
such as Facebook updates, tweets and YouTube videos, into a single Storify blog
post. Jo Brodie reviews Storify and compares it with other tools such as Chirpstory.
Manage
Successfully managing stakeholder relationships is vital to any organisation which
not only wants to grow but also retain its customers. Defining stakeholder groups
and their characteristics is the start of the process but going back to the basics of
human cognitive behaviour is at the heart of it. In her article, Emma Kinani looks at to
how to build up communications with stakeholder groups and the impact of social
media tools.
Share
In the second part of a two-part article, Will Myddelton and Martin Belam look
at how Tumblr is being used by a range of organisations, from libraries to news
organisations, and how easy it is to search for niche information and follow
tumblelogs.
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Contents
This Month in FUMSI
6
FUMSI Focus
6
Favourite Resources to Find, Use, Manage and Share Information,
brought to you by our contributing editors.
This Month in Find by Marcy Phelps
7
Feature Article
9
FUMSI Find Update
Related Resources
Jinfo Events
Index to URLs in ‘Find’
14
‘ProQuest Dialog for novice and experienced searchers’
by Beverley Crane 15
16
This Month in Use by Joanna Ptolomey
17
Feature Article
19
‘Some ways to use Storify - curate an archive, add context, tell a story’
by Jo Brodie
FUMSI Use Update
Related Resources
Jinfo Events
Index to URLs in ‘Use’
www.fumsi.com
-4-
15
23
24
24
25
Contents
FUMSI Magazine | September 2011 | Issue 45
This Month in Manage by Kate Simpson
Feature Article
‘Managing Stakeholder Relationships – the importance of cognitive behaviour’
by Emma Kinani
26
28
FUMSI Manage Update
31
Related Resources
32
Jinfo Events32
Index to URLs in ‘Manage’33
This Month in Share by Martin Belam
34
Feature Article
‘Write here, right now - how Tumblr changed blogging: Part Two’
by Will Myddelton and Martin Belam
36
FUMSI Share Update
39
Related Resources
40
Jinfo Events40
Index to URLs in ‘Share’41
Elsewhere in FreePint
FreePint Bar Summary
VIP’s View: Recently in VIP
42
42
43
Off the Shelf: Highlights from ResourceShelf
45
On the Ticker: Featured in DocuTicker
46
URL Index47
www.fumsi.com
-5-
FUMSI Focus
Favourite Resources to Find, Use, Manage and Share Information
Brought to you by our Contributing Editors
Favourite Resources to Find, Use, Manage and Share Information, brought to
you by our Contributing Editors. This month’s Focus is on ‘Governance’:
Find
Use
From The World Bank, The Worldwide Governance
Indicators (WGI) project offers aggregate
governance indicators for 213 economies. For
the years 1996-2009, these indicators combine
data from several sources in these six areas of
governance: voice and accountability, political
stability and absence of violence, government
effectiveness, regulatory quality, rule of law, and
control of corruption. It’s a useful tool for making
cross-country comparisons and for evaluating
broad trends over time.
Information governance has been a mainstay for the healthcare
sector for quite a number of years. It is a multi-faceted issue and can
fall into many areas – corporate, clinical, research, information and
staff. With such a wide remit I have found a supported blog site to
be helpful in tracking useful news and publication announcements;
Healthcare Governance Review. This will interest many people
including board managers, clinicians, senior managers, assurance
providers, policy makers and regulators.
Manage
Share
There are many ways of defining the concept
of “governance”. In my information/knowledge
management world, governance refers to the ongoing
management of our digital information environments.
Take Microsoft’s SharePoint platform for example: the
ability for anyone to create new content, pages and sites
on our intranets meant that “SharePoint Governance”
quickly became the hot topic for intranet managers.
If you are planning an upgrade to 2010 anytime soon,
then you’ll need to add this hub of information to your
bookmarks: http://digbig.com/5bepqr.
“Lisa Welchman: CS Forum podcast episode 9”
Recent announcements have included governance models for
clinical commissioning, what makes an excellent NHS trust, shared
decision-making, performance indicators, and from financial
to clinical (conversations and perceptions in NHS boardrooms).
Although UK focused it does cover important non-UK healthcare
governance news.
If you didn’t get to the Content Strategy Forum in
London in early September, you missed the chance
to hear one of the world’s experts on the topic of
web governance – Lisa Welchman. You can, though,
get a flavour of what she was talking about in this
podcast, which features over 30 minutes of her in
conversation with Jonathan Kahn.
Looking for more online resources? For a daily update, visit
ResourceShelf, the online collection of high-quality free Web-based
resources. Or subscribe to the FreePint Newsletter for a twice-monthly
offering of My Favourite Tipples, submitted by readers around the world.
ResourceShelf - http://www.resourceshelf.com/
FreePint Newsletter - http://www.freepint.com/subs/
www.fumsi.com
-6-
Find Editor’s Introduction
This Month in Find
By Marcy Phelps,
Contributing Editor: Find
[email protected]
In my editorial in the recent Find FUMSI Folio
on social media for research, I wrote that using
social media for research was nothing new.
As long as the internet has existed, people
have gathered in online communities to share
ideas and information. What’s changed is the
technology.
“As long as the internet
has existed, people
have gathered in online
communities to share ideas
and information. What’s
changed is the technology.”
“But haven’t adults always
fretted about young
people’s lack of empathy
and concentration? Again,
nothing new here – only the
tools have changed.”
I recently read about two other examples
of technology changing how we do things
we’ve basically always done. According to one
article, we’re now using our mobile phones
to avoid social contact. We’re texting and
even faking phone calls to avoid aggressive
salespeople and small talk in elevators. The
article pointed out that, while some say this
strategy is “rude and lazy” and “another sign of
the demise of a civil society”, there’s nothing
new about this behaviour. The only thing
that’s different is the technology. Remember
faking a nap to avoid the talkative traveller in
the next seat or quickly looking away when
you see someone you want to avoid? Now
we signal our unwillingness to engage in
conversation with our mobile phones.
Another example can be found in this year’s
Beloit College Mindset List for the class
of 2015 . According to the list, this year’s
freshmen are “the first generation to grow
up taking the word ‘online’ for granted…
changing the central experiences and
methods in their lives”. Number seven on
this year’s list says, “As they’ve grown up on
websites and cell phones, adult experts have
constantly fretted about their alleged deficits
of empathy and concentration”. But haven’t
adults always fretted about young people’s
lack of empathy and concentration? Again,
nothing new here – only the tools have
changed.
On a more personal level, this month’s Find
feature article is yet another example of using
a new technology for doing something I’ve
always done. I’ve used Dialog for research
ever since I started my business in early 2000.
Early on, I became familiar with the intricacies
of Dialog files and command searching,
and they’ve been part of my professional
researcher’s toolkit ever since. That’s why I was
so anxious to hear directly from the company
about how the new Dialog interface – minus
the usual Boolean operators – provides the
www.fumsi.com
-7-
About the Editor
Marcy Phelps is the founder and president
of Phelps Research, a provider of business
and market research services for info pros,
entrepreneurs and marketing professionals.
She started the company in 2000 after
obtaining a master’s degree in library and
information services from the University
of Denver. Marcy is a past president of the
Association of Independent Information
Professionals (AIIP).
Marcy blogs at www.MarcyPhelps.com, and
she publishes ResearchNOTES, a monthly
e-mail bulletin with tips and sites for Internet
research (http://www.digbig.com/4yeps).
She is the author of the forthcoming book,
“Research on Main Street: Using the Web to
Find Local Business and Market Research”.
search power I’ve come to rely on so
much. In “ProQuest DialogTM for novice
and experienced searchers”, Beverley
Crane describes the online thesaurus,
set searching, and other new ways to be
thorough and precise in our searches.
Armed with these tips, I’m looking forward
to giving this new interface a try.
Other articles in this issue also cover new
technologies for information work, and
they both have important ramifications
for those of us in the Find practice area. In
Use, read about Storify, a tool for curating
an archive, adding context and sharing
stories. It strikes me as a great way to
deliver research results. In the Manage
area, Will Myddelton and Martin Belam
bring us more about Tumblr and how it can
be used as a search and research tool.
Our clients have always needed
information about their customers,
competitors and the markets in which
they operate. As long as there have
been librarians, scientific, technical, and
medical information has been collected,
curated and disseminated. But the tools
we’re using to meet information needs
are changing, and they’re changing fast.
What technologies have most affected
your work? What’s become your most
indispensable research tool?
Marcy Phelps
Contributing Editor: Find
[email protected]
Find
Free sources, premium sources, experts:
know the questions to ask and where to ask them
Sponsors for Find
September 2011
These are our FIND sponsors for September 2011.
Learn more about sponsorship at http://web.FUMSI.com/go/sponsor/
Internet Librarian International 2011
27 & 28 October 2011 Copthorne Tara Hotel, London, UK
Navigating the New Normal - Strategies for Success. The reality of the current economic climate
means that it’s imperative to provide pertinent services, utilise the most appropriate tools, and
explore alternative approaches, regardless of your information environment. Even if you’re managing
information outside a traditional library setting - as web designer, content evaluator, portal creator,
systems professional or independent researcher - you must continue to offer services that are
relevant and cost-efficient.
Learn more »
CILIP Training and Development
CILIP Training & Development is the leading provider of topical and high quality training for library
and information professionals; we are ideally placed to provide training that meets the needs of the
modern library and information community.
Learn more at http://www.cilip.org.uk/trainingcourses
Become a Sponsor
Support FUMSI and share your message with an engaged audience of professionals who need products and services to
Find Information. Regular monthly packages start at £595. Learn more at http://web.freepint.com/go/family/sponsor/
www.fumsi.com
-8-
Find Feature Article
ProQuest Dialog for novice and experienced
searchers
By Beverley Crane
One of the features of the new ProQuest Dialog™ is
that both novice and experienced searchers can find
the information they need easily and quickly without
having to rely on commands as in Dialog legacy
products. The following examples are just a few to
illustrate search tools in the new ProQuest Dialog
interface.
“...both novice and experienced searchers can find the
information they need easily and quickly without having
to rely on commands as in Dialog legacy products.”
About the Author
With an Ed.D. in
instructional technology
and English, Beverley
Crane is an educational
consultant for Dialog LLC
and has been involved
with training for more
than 30 years, 20+ with Dialog. She creates
Dialog training materials, including self-paced
modules to illustrate searching techniques.
She is also the Editor of the Dialog Chronolog
and writes the Eye on Innovation, both Dialog
customer eNewsletters. She has taught
Dialog training courses, as well as English,
and English as a Second Language, at middle
school, high school and college levels. Author
of three educational books, she is completing
her fourth: “Using Web 2.0 and Social
Networking Tools in the K-12 Classroom”,
to be published by Neal-Schuman
Publishers in early 2012.
Thesaurus searching
The online thesaurus in ProQuest Dialog enables users to add
precision to their retrieval and save time in coming up with the right vocabulary
to obtain the results they want. At present, a thesaurus is available in MEDLINE®
and Embase®. Thesauri will be added to more databases in later releases. To use
the thesaurus, you can use a point and click approach in Advanced Search
[Figure 1] or enter commands [Figure 2].
Example 1: Thesaurus in Advanced Search
For databases that provide thesauri, a Thesaurus link (1) appears to the right of
the Advanced Search form. Enter the search term (2) in the pop-up box. Check the
“Begins with” box (3). Click Find (4).
Fig. 1: Thesaurus in Advanced Search
www.fumsi.com
-9-
FindFeature Article
ProQuest Dialog points you to the correct term and offers some additional
options:
“...the Explode tool enables
you to retrieve all narrower
terms for the one selected.”
yy For example, the Explode tool enables you to retrieve all narrower terms
for the one selected. By clicking the checkbox for antiviral agents (5) and
checking the Explode box (6), the names of drugs like Interferon and
Lopinavir, are included in the search without the researcher having to
know or enter those terms. Click Add to search (7).
yy You can also check the “major subjects” box (8) to retrieve documents
where the topic is the main subject of the article. In the ProQuest Dialog
interface, clicking check boxes lets you enable Explode, limit to major
subjects, and include a number of synonyms listed for you. Using this
approach, it is not necessary to know Dialog commands.
From the list of results the “Narrow
results by” feature enables you
to view sources and authors in
your search results. Click + next to
Author (9) and More Options (10)
to see all authors who have written
on this topic. Check the top five
authors (11) and click Apply (12) to
see what these researchers, prolific
publishers on antivirals, have
written.
Fig. 3: Iterative set searching
Fig. 2: Command line
thesaurus search
www.fumsi.com
- 10 -
FindFeature Article
In the list of results that displays, you see articles by the top five authors you
selected and other interesting features:
yy Preview the record by clicking the Preview button (13).
yy Sort by date (most recent or oldest first) or by relevance (14).
yy Narrow results using other links such as document or source types (15).
yy View publication titles (which appear in frequency-ranked order) to see
journals with results from this search (16)
“...to manage results, access
My Research (18), your
personal space where you
can save, store and organise
your retrieval and share
your results.”
Other features such as pricing and full-text links are available depending on the
user’s terms of service. Of course, you can save, print, email, create Alerts or RSS feeds (17) and more.
And, to manage results, access My Research (18), your personal space where you
can save, store and organise your retrieval and share your results.
Fig. 4: Restricting a search to specific databases in a multi-file search
Review a screencast to learn more about Thesaurus searching and Explode on
ProQuest Dialog.
Example 2: Command Line Thesaurus Search
Those experienced with Dialog commands can continue to use them although
the syntax is slightly different from legacy platforms:
yy Using Command Line Search, enter the controlled vocabulary syntax for
MEDLINE (MESH, MJMESH).
yy You can enter search syntax using the Explode command to find all
occurrences of narrower terms that can be retrieved in a single or multiple
search statement.
yy You can search using Qualifiers, also known as subheadings, or the
corresponding two letter codes (CI), for a more compact syntax.
www.fumsi.com
- 11 -
FindFeature Article
There are 83 Drug/Medical Qualifier Terms with 19 “Quick Code” groupings in
MEDLINE® and 77 Drug/Medical Qualifier Terms in Embase® with three “Quick
Code” groupings. The Quick Codes allow you to search multiple facets using a
single abbreviation e.g., QUICK THERAPY (DT,RT,SU,TH).
The Dialog ProSheet, similar to the Bluesheet on Dialog and the DataSheet on
DataStar, provides details of commands used in the new interface.
“If you want to use
commands, you can do so
because set searching is
captured in multiple ways
throughout the ProQuest
Dialog interface.”
Set searching
If you want to use commands, you can do so because set searching is captured in
multiple ways throughout the ProQuest Dialog interface. You can limit a specific
set using field codes from virtually any search form.
Example 3: Iterative Set Searching
In ProQuest Dialog’s latest release you can now build, view and save entire search
strategies as Alerts, RSS feeds and saved searches, as step-by-step sets rather than
a single set. Each search query shows each step of your search with numbered
sets retained for easy reference and reuse (e.g., (S1 OR S2) NOT S3). You can
preserve your query statement and choose the sets you want to include, edit,
test and save. This means any of the individual searches (sets) that make up the
strategy remain available for editing. Set searching was a commonly used feature
in Dialog, and its inclusion in the new platform enables you to combine concepts
and build complex queries.
Here’s how it works. At the top of each screen the number of recent searches you
have conducted is given. These searches are retained during your entire search
session. From the “Recent search” screen, you can see each search (19), modify
it or combine it (20) with
other searches. You can
delete, modify or save
one or all of the strategies
in the search session to
reuse, set up an Alert or an
RSS feed.
A new “Save Search” screen
appears that lets you save
your selected sets in a
complete strategy.
Fig. 5: Recent searches
www.fumsi.com
- 12 -
FindFeature Article
Searching multiple databases
“...you can create more
precise searches by taking
advantage of indexing in
different databases before
combining all sets.”
Example 4: Restricting a search to specific databases in a multifile search
When searching multiple databases, you may want to restrict a search or part of a
search to a particular database. For example, if you are searching two databases,
such as MEDLINE® and Embase® that contain different indexing you might want
to search one database, using the indexing terms for that database to create a
search and then combine this set with others from your multi-file search. The
benefit to this technique is you can create more precise searches by taking
advantage of indexing in different databases before combining all sets. This
command works in a similar fashion to legacy Dialog where searchers used the
FROM command to limit to particular databases when searching multiple files.
For example, a search for smart grid in the title also limits the search to Inspec®.
Use the field code FDB followed by the database(s) name or ID, e.g., fdb(inspec).
These are just some of the features designed to make searching with ProQuest
Dialog quick, easy and intuitive regardless of your level of experience searching
Dialog. The new features built into the platform mitigate the need for heavy
command searching while retaining the precision and power required by
information professionals. Review screencasts on the ProQuest Dialog Customer
page for more information about these and other new features in ProQuest
Dialog.
Related FreePint Resources:
yy VIP Report: Product Review of ProQuest Dialog STM
There was information before the internet, believe it or not, and the
earliest online information system from Dialog has been around since
1967 when it was created by Roger Summit. In 1972 it became the world’s
first commercial online service. Over the years, the product has been
aimed at many industries and sectors including government, corporate,
professional and education...
Other FUMSI stories and links related to this month’s
Find feature:
yy Selected sources for patent research
Patents are both indicators of inventiveness and, to some degree, pointers
towards the future. Though many will never be physically realised, those
that are can become the kind of product which for many people are
unimaginable to live without.
yy People information: Finding accurate, authoritative and
well-organised data
It has been said that ‘You can find everything on the Internet’. But what
happens when you are trying to locate information about individuals? In
July 2008, Google announced that it was aware of 1 trillion Web sites.
Permanent link to this
article online:
http://web.fumsi.com/go/af/64879
Use this link to email copies of this article to
colleagues, print or save copies, or arrange for
re-use licences
www.fumsi.com
yy US private companies: Research and analysis
US private company research is challenging. A key reason is that in the
US, private companies are not required to disclose financial or other
information to the US Securities and Exchange Commission (SEC) like
publicly listed companies - but there are exceptions.
- 13 -
FUMSI
Find Update
www.fumsi.com/find/
Find Information
You know how to extract useful information from free sources, premium databases and experts in the field.
You know where to look and who to ask. You Find Information
Most Often Shared Articles
Recent Reports on Find
The following Find Articles were most often emailed,
printed or saved in the past month:
u
u
Tricks of the trade show: Making the most of your field research
LinkedIn: An awesome information resource for building
your reputation, your connections and your knowledge
u
Prospect Research: Finally Coming of Age
u
Social Networking: A Research Tool
u
Twitter for business intelligence
Click a title to view report details:
u
Folio on social media for research
August’s Folio collects practical articles on using social
media for research, plus our editor’s commentary and
additional recommendations...
u
Folio on sources for country-specific research
April’s Folio collects practical articles on countryspecific research sources, plus our editor’s
commentary and additional recommendations...
View all reports on Find
Free use of FUMSI articles are supported by our sponsors.
Learn more about sponsors
FUMSI Report: Folio on social media
for research
Recent Articles on Find
Click a title to view, print, email or save the article:
August’s Folio collects practical articles on using social media
for research, plus our editor’s commentary and additional
recommendations.
In this Folio:
u
Twitter for business intelligence
u
LinkedIn: An awesome information resource for building your
u
ProQuest Dialog for novice and experienced searchers
One of the features of the new ProQuest Dialog™ is
that both novice and experienced searchers can find
the information they need easily and quickly...
u
Tricks of the trade show: Making the most of your
field research
Companies spend hundreds of thousands of dollars
per year participating in industry conferences, trade
shows and seminars...
u
OrgIntel: Organisational intelligence for finding and
influencing your stakeholders
As information professionals in organisations, we have
two choices. We can wait for people to discover us. We
usually end up disappointed: “Why don’t they see...
u
LinkedIn: An awesome information resource for
building your reputation, your connections and your
knowledge
LinkedIn is often described as the professional
equivalent of Facebook. Launched in 2003, it is
probably the most extensively used professional...
reputation, your connections and your knowledge
u
u
u
The people have spoken: Tapping into the collective intelligence of
social media to brainstorm a new project
Social networks in research: Friend or foe?
Evolution in source evaluation: Using social media data
FUMSI subscribers receive all Folios as part of their subscription.
Nonsubscribers can purchase this Folio
Log in to access
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List your vacancy on Jinfo:
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- 14 -
Find
Related Resources
Jinfo Events in the Find practice area
The following events have been added to the
Jinfo Events database in the Find category.
Search more events at Jinfo, and sign up to receive the
free Jinfo Update every week with the most recently
listed events. Events are also featured in the free
twice-monthly FreePint Newsletter
www.jinfo.com
Latest Events
Digipharm Europe 2011
Digipharm Europe 2011 is Europe’s leading digital marketing conference for
senior pharmaceutical executives.
Organiser: Health Network Communications
Type: Conference
Date: 27-30 Sep 2011
Link to Jinfo events listing: http://www.jinfo.com/go/e2382
Enterprise Search Europe 2011
New conference offering European perspective on the technology,
implementation & optimisation of enterprise-wide search.
Organiser: Information Today Ltd
Type: Conference
Date: 24-25 Oct 2011
Do you know of an event, workshop or training programme for individuals who
find information? Add a listing to the Jinfo Events database and reach our global
audience of information practitioners. Ask about partnership programmes
and upgrade options for better coverage. Visit http://www.jinfo.com for more
information.
www.fumsi.com
- 15 -
FindRelated Resources
Index to URLs in this section
The following URLs are cited in the Find section of this month’s FUMSI Magazine.
We collect them here for easy reference:
yy Beloit College Mindset List for the class of 2015:
http://www.beloit.edu/mindset/2015/
yy ProQuest Dialog Customer Information: http://www.dialog.com/proquestdialog/
yy ProQuest Dialog Screencasts: http://digbig.com/5bepsn
FreePint links cited in the Find section:
yy FUMSI Find: http://www.fumsi.com/find/
yy FUMSI Report: Folio on social media for research:
http://web.freepint.com/go/shop/report/1891
yy People information: Finding accurate, authoritative and well-organised data:
http://web.fumsi.com/go/article/find/3584
yy Permanent link to Find article online: http://web.fumsi.com/go/article/find/64879
yy Selected sources for patent research: http://web.fumsi.com/go/article/find/60879
yy US private companies: Research and analysis:
yy VIP Report: Product Review of ProQuest Dialog STM:
www.fumsi.com
- 16 -
Use Editor’s Introduction
This Month in Use
By Joanna Ptolomey,
Contributing Editor: Use
[email protected]
This is back to school week in the Ptolomey
household. We are revving up for the next
period of learning in the forthcoming
academic terms. Since I was a wee girl
this part of the year always makes me feel
slightly giddy with excitement.
The aroma of newly-sharpened HB pencils,
the crispness of a white regulation school
shirt or the first blank page of a brand
new jotter, all fill me the excitement and
possibilities of learning something new.
Even the outside air smells different with
the subtle changes in the seasons – the air
is slightly cooler, the colour starts to turn
slowly on the leaves, and dinner becomes
more slow-cooked casseroles and rhubarb
crumbles than salads.
“...I prefer to garner the
energy and enthusiasm
that I feel for the changing
seasons and the pace
of learning that
urges inside me.”
Nostalgia perhaps but I prefer to garner the
energy and enthusiasm that I feel for the
changing seasons and the pace of learning
that urges inside me. All the FUMSI practices
this month again remind of a new school
term – some topics are brand new, some
provide further introspection into ideas, and
some build on the knowledge of topics we
may already know a little about.
Are you ready to FUMSI with my unofficial
back to school edition?
“...Emma challenges us to
examine the nuisances and
culture of stakeholders in
ways we may have never
done before, for better
outcomes.”
www.fumsi.com
I will start with something I know a little
about already – Beverly Crane’s Find
contribution on novice and experienced
searchers using ProQuest Dialog; a neat and
concise mini review which invites searchers
at all levels to explore vast industry verticals
of content. Dip your toe into the possibilities
of this product, and if you hunger for more
meat then feast on my recent full review for
FUMSI sister magazine VIP.
My next personal learning curve is curating
content and context with Storify – the Use
contribution from Jo Brodie. Jennifer Jones
gave us archiving social media content and
context and I wanted to know more about
Storify. Jo presents an excellent mini review
of Storify – what and how to. This is action
learning in practice.
- 17 -
About the Editor
Joanna is a freelance information
consultant and analyst. She started her
career in information as a clinical librarian in
the NHS before moving to global consultancy
group DTZ. Prior to working in the information
sector Joanna was a project planning engineer
in the construction industry for 10 years.
She is the author of a chapter ‘Digital divide
and accessibility’ in Government Information
Management in the 21st Century. She is also
the author of the book Taking charge of your
career: a guide for library and information
professionals.
Joanna is the Use practice area contributing
editor for FUMSI and a product reviewer for
VIP. You can also follow Joanna on
Twitter.
Now for something that has made me
re-examine an information fundamental
– managing stakeholders, by Manage
contributor Emma Kinani. In the
information world of business we talk
about managing stakeholders on a daily
business. It seems a simple question
but Emma challenges us to examine the
nuisances and culture of stakeholders in
ways we may have never done before, for
better outcomes.
Finally an update on knowledge
we already have. Part 2 of the Share
contribution, on Tumblr changing
blogging, brings the story bang upto-date with real life scenarios of how
this tool is helping organisations from
libraries to media outlets present content
in different ways.
I know that some of you will mourn the
loss of the summer months but I like
the natural rhythm of the seasons and
the periods of work, learning, relaxation
and contemplation that each brings. In
readiness I always buy myself some new
project book stationery and pencils; just
as well as I have five new projects kicking
off … I may need an extra portion of
rhubarb crumble.
Joanna Ptolomey
Contributing Editor: Use
[email protected]
Use
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give advice, make decisions and manage risk
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- 18 -
Use Feature Article
Some ways to use Storify – curate an archive,
add context, tell a story
By Jo Brodie
What is it?
Storify (technically Storify beta, although it seems to have
arrived fully-formed) is a rather nice little online blogging
tool that lets you embed individual “units” of social media,
such as Facebook updates, tweets and YouTube videos,
into a single Storify blog post. You can select elements
from other people’s Storify stories, or add an entire Storify
post into your own.
“While composing your
piece you can add context
by inserting a piece of text
before or after each
added element.”
About the Author
Jo Brodie likes finding
out how things work and
then telling other people
about them. She loves
explaining the science
behind diabetes which
she does in one of her two
day jobs (she’s also the Public Engagement
Co-ordinator on the CHI+MED project which
is looking at making medical devices safer). Jo
enjoys using her blog to learn more about, and
share tips and tricks on, getting computers
to obey. She also runs the ScicommJobs blog
to highlight jobs and resources in science
communication.
While composing your piece you can add context by inserting a piece of text
before or after each added element.
Once finished and published you can even embed your Storify compilation, in its
entirety, into other blog platforms (except perhaps WordPress.com which is not
in favour of embedded code). Longer Storify posts have a “Load More...” link at the
end allowing readers to scroll to subsequent pages and the URL of each captured
tweet remains active allowing you to access the “native tweet” on Twitter.
What’s it for?
“...a tweet that’s “trapped”
in a Storify post, but
subsequently deleted
from Twitter, still remains
embedded in the
Storify post.”
Journalists and bloggers have made effective use of this tool to create an
updateable record of a story as it plays out on social media. Storify lets authors
add their own commentary on individual or groups of story elements. My own
interest in it though is less about its ability to contextualise social media and
more about its use as another simple way of capturing and archiving hashtagged
tweets, such as at an event or conference. Recently I collected together all tweets
with the hashtag #streettalks, after an evening talk I attended. Many of the
tweets were simply records of what the speaker had said, for the benefit of those
following along at home, but other tweets included supplemental information
and links to resources. The combined and Storified tweets provide a permanent
record of the event. I’ve also discovered that a tweet that’s “trapped” in a Storify
post, but subsequently deleted from Twitter, still remains embedded in the Storify
post.
For heavily tweeted events (several hundred tweets with the same hashtag) I
wouldn’t recommend Storify as an archiving tool because the only downside
of this service is that you have to move each element into your story by hand.
(A similar tool, Chirpstory, lets you “Copy all” to move multiple tweets but
doesn’t appear to let you add context). If you’re capturing larger tweet volumes
then SearchHash is extremely good and Twapper Keeper will let you create two
free archives (and further archives are available on subscription).
www.fumsi.com
- 19 -
UseFeature Article
How to use it
To use Storify you need to login with a Twitter account and then click on the
“Create Story” link to start. This will open up the editing window which consists of
a pane on the left where your source material will appear – once you’ve searched
for it – and a larger pane on the right into which you can drag and drop (or double
click to move) your chosen elements and then rearrange them.
The left pane has several icons which represent different social media feed
options, with Twitter as the first (default) choice. Across the top of this pane are
additional search filter tabs; for Twitter this will be a general search, your own
tweets, your timeline (the tweets from people you follow), your favourites and an
option to select another Twitter user or one of their lists.
The options in the tabs across the top will vary with the social media service
chosen (the services are Twitter, Facebook, Flickr, YouTube, Storify, a general
Google search, an RSS feed importer and URL importer). The Flickr option also lets
you search for photographs tagged as Creative Commons.
In the example given I’ve searched for photos of plants within Flickr’s Creative
Commons and then added the first option (the yellow flower) to the right hand
side editing pane. Dropping the item into the pane enlarges the photo, references
it correctly and links it back to the original on Flickr. It also uses the image to
create an icon for the Storify story. You don’t have to use this picture – once you’ve
www.fumsi.com
- 20 -
UseFeature Article
added a few more items (each of which inherit their own avatar, e.g. of the person
who wrote a tweet) the arrow bars below the picture become activated allowing
you to cycle through and select a different image.
The quickest way to move items from left to right is to double click them. By
default this places a new item at the top of the list on the right. Holding the shift
key while double clicking will place them at the bottom
(ideal if you want to reverse the order so that the most
recent tweet appears at the end). An alternative service,
Chirpstory, lets you move blocks of tweets and flip the
order in which they appear (latest first or latest last).
As you move individual tweets into the right pane they
disappear from the left to avoid duplication. Another
nice feature is that Storify (and Chirpstory) allow you to
remove all the retweeted tweets (RTs) from the search
timeline. Storify additionally lets you filter to include
only tweets that have a link or an image. Clicking
on the small T icon above or below, an added item
opens up a text editing box – with basic formatting
including strikethrough (useful if the story changes) and
hyperlinks.
“...it would be helpful if it
was possible to move a
block of tweets together
and maintain their
chronological order...”
Because Storify tweets have to be moved individually
(rather than as a block) it’s quite easy to unwittingly
reorder them, especially if you take your finger off the
shift key. Fortunately they can be moved up and down
into the correct place, but this fiddly process is actually
made a little easier after some time has elapsed. Every
tweet has its own timestamp which only shows up
about 24 hours after the tweet has been sent. Tweets’
timestamps go through a predictable sequence starting
with “3 minutes ago”, “about 4 hours ago” and eventually
“8:23pm May 27th” which is sufficiently precise to
let you correctly order your tweets. I’m not alone in
thinking that it would be helpful if it was possible to
move a block of tweets together and maintain their
chronological order, and Storify users are enthusiastic
with their suggestions and feedback. Chirpstory has this automatic reordering
functionality but lacks the option to intersperse commentary.
Although the Storify search will often let you search further back in time than
Twitter’s own search, the tweets are updated and older ones replaced by more
recent ones, so it’s best to capture them in a draft or published Storify soon after
the event finishes – if you leave it a few days you’ll lose some of the tweets. Alternatives
In addition to Storify and Chirpstory there are other similar tools such as
curated.by and Keepstream.
Further reading
The New Curators: Weaving Stories from the Social Web
by Josh Stearn, 21 October 2010
www.fumsi.com
- 21 -
UseFeature Article
Permanent link to this article online:
http://web.fumsi.com/go/article/use/64865
Use this link to email copies of this article to colleagues, print or save copies,
or arrange for re-use licences
Use feature:
yy Archiving social media content/context – more questions than answers
It’s always surprised me as a researcher that microblogging platform
Twitter only stores and allows for the search and organisation of tweets
for around five days after they are made.
yy Write here, right now – how Tumblr changed blogging: Part One
The Tumblr platform is one of the stealth growth stories out of the suite of
tools that got lumped together with the catch-all term “Web 2.0” a couple
of years ago. Whilst not attracting the mainstream media headlines that
Twitter and Facebook have garnered, Tumblr launched in 2007 and, by
mid-July 2011, was claiming to host 7.5 billion posts on over 23 million
blogs.
yy An introduction to open and linked data
Linked Data is a broad term for a group of technologies and standards
that make data published on the web easy to combine or “mash-up”.
Hand-in-hand with “Open Data”, which is a philosophy of publishing data
for reuse rather than a “read-only” approach, Linked and Open Data create
the potential for changing the way information research can be carried
out in future.
www.fumsi.com
- 22 -
FUMSI
Use Update
www.fumsi.com/use/
Use Information
You combine data to build a detailed understanding of business situations.
You analyse information to manage risk, build value and give advice. You Use Information.
Recent Reports on Use
The following Use Articles were most often emailed,
u
How is SharePoint used in Libraries?
u
A construction industry approach to using information – BIM,
a shared knowledge resource
u
Embedded Librarianship Part 1: Aligning With Organisational
Strategy to Transform Information into Knowledge
u
Embedded Librarianship Part 2: A case study from Spain
May’s Folio collects practical articles on innovation and service
design in libraries and information centres, plus our editor’s
commentary and additional recommendations.
In this Folio:
u
Using co-design to innovate in libraries
u
The ALISS project - sharing data to support people with long term
health conditions
Embedded librarianship part 1: Aligning with organisational
strategy to transform information into knowledge
u
Embedded librarianship part 2: A case study from Spain
SharePoint and the South Bank centre - using analogies to sell a
story
u
u
Folio on innovation and service design in information
services
May’s Folio collects practical articles on innovation
and service design in libraries and information
centres, plus our editor’s commentary and additional
recommendations.
u
Folio on User Focus and Learning in Libraries
January’s Folio collects practical articles on user
focus, plus our editor’s commentary and additional
recommendations.
View all reports on Use
FUMSI Report: Folio on innovation and service design
in information services
u
u
Recent Articles on Use
u
Some ways to use Storify - curate an archive, add
context, tell a story
Storify is a rather nice little online blogging tool that
lets you embed individual “units” of social media...
A construction industry approach to using
information – BIM, a shared knowledge resource
Talk about information technology to construction
professionals these days and the conversation will
often quickly turn to building information modelling...
Using the golden information thread: Some lessons
from the Utilities sector for managing risk, making
decisions and providing governance
Information is often collected and used to ascertain
what customers think of a service or their experience
of using a product...
Archiving social media content/context - more
questions than answers?
It’s always surprised me as a researcher that
microblogging platform Twitter only stores and allows
for the search and organisation of tweets for around
five days after they are made...
u
Information skills for art and design: The InfosmART project at the
Glasgow School of Art Library
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- 24 -
UseRelated Resources
The following URLs are cited in the Use section of this month’s FUMSI Magazine.
yy A list of tools for finding or capturing tweets: http://is.gd/ennsBC
yy Chirpstory: http://chirpstory.com/
yy curated.by: http://www.curated.by/
yy Keepstream: http://keepstream.com/
yy Maintaining Tweets in chronological order: http://digbig.com/5bepsr
yy SearchHash: http://searchhash.com/
yy Storify example: http://digbig.com/5bepsp
yy Storify feedback: http://digbig.com/5bepss
yy Storify: http://storify.com/
yy The New Curators: Weaving Stories from the Social Web:
http://digbig.com/5bepst
yy Twapper Keeper: http://twapperkeeper.com/index.php
yy What happens when a tweet used in Storify is deleted?:
http://digbig.com/5bepsq
yy WordPress Support: http://en.support.wordpress.com/code/
FreePint links cited in the Use section:
yy An introduction to open and linked data:
http://web.fumsi.com/go/article/share/64146
yy Archiving social media content/context - more questions than answers?:
https://web.fumsi.com/go/article/use/64285
yy FUMSI Use: http://www.fumsi.com/use/
yy Permanent link to Use article online:
yy Write here, right now - how Tumblr changed blogging: Part One:
www.fumsi.com
- 25 -
Manage
Editor’s Introduction
This Month in Manage
By Kate Simpson,
Contributing Editor: Manage
[email protected]
Being inspired; I’ve missed attending conferences,
workshops and events that inspire and energise
me about my work. I have a conference coming
up finally and I’m looking forward to the learning
and sharing that’ll be going on. I love those “Ahha!” moments that happen as I sit and listen to
those sharing their experiences, lessons learned
and insights. Collecting together those moments
then forms an ongoing flow of inspiration for me
long after we’ve all packed up and gone home.
“...the use of different media,
such as the innovative
Tumblr platform, offers
organisations (as well as
ourselves) an opportunity to
rethink the communication
channels and methods used
to reach audiences.”
“...I can curate and keep a
“storified” record of that
which inspires and energises
me long after the tweeps
have packed up
and gone home.”
www.fumsi.com
So in place of attending and participating at
conferences I’ve had to make do with reading the
hashtag twitter streams from those I’m missing.
And, on top of my hour of morning twitter and
blog reading, I manage to gather lots of insightful
nuggets of interest into my Evernote knowledge
collection. I find however that these nuggets
need topping up with some more in-depth
reading. Luckily I was recently asked to review
Louis Rosenfeld’s Search Analytics for your Site
– a book I hadn’t intended to read. I didn’t think
I needed to, having attended his workshop a
few years ago in London and, more specifically,
not thinking that I was currently involved in any
projects that might benefit from me reading
it. Oh, how wrong I was: halfway through and I
was as inspired and energised with the “Ah-ha!”
moments as if I had attended the workshop again.
Another source of inspiration for me is my
monthly FUMSI articles – this month is no
different with its nuggets of insight and
takeaways:
In Manage, Emma Kinani writes an interesting
piece looking at managing stakeholder
relationships. How organisations attempt to
engage and relate to their various audiences
through different media and interfaces. By
understanding and learning about our audiences
and applying that to the ways in which we
communicate with them, Emma shows how we
can strengthen the ties and relationships that we
have.
In the second article on “How Tumblr changed
blogging”, Will Myddleton describes how
organisations are using Tumblr to engage
and relate to different audiences. How the
use of different media, such as the innovative
Tumblr platform, offers organisations (as well
as ourselves) an opportunity to rethink the
communication channels and methods used to
reach audiences. He mentions The Economist as
an example.
- 26 -
About the Editor
Kate Simpson is a freelance information &
knowledge architect based in Toronto,
Canada. She’s spent the last 10+ years turning
a legal education into a passion for complex
information spaces (law firms, publishing,
government, etc). Through her company
Tangledom, Kate tends toward the obsessive
when exploring the different ways we can
make information and knowledge easier
to find, use, share and manage within our
organisations.
Find out more at her website tangledom.com
and keep up to date with her thoughts
(& travels) on twitter.com/k8simpson.
It strikes me from these two articles that
publishers of information today require a
deeper digital strategy than ever before.
What relationships do they want or need to
have with their readers; however they may be
consuming it? Be it in print, on the website,
through an iPhone, iPad, Android, Blackberry
or other mobile app, via Twitter, Facebook
or Google Plus, and potentially now through
Tumblr? How is The Economist’s particular
voice and message carried through all of these
different media? And how is the choice of
media or channel a potential opportunity to
reach new and different audiences?
This month’s Use article by Jo Brodie arrived
at a perfect time for me – she describes how
to use “Storify” (and other similar content
curation tools) to capture and archive
hashtagged tweets. As I prepare for my
conference I am thrilled to learn from this
article, in one of those “Ah-ha!” moments, that I
can create my very own archive of tweets from
the conference and store them as part of my
personal knowledge collection. Happily this
also means that when I next miss a conference
I can curate and keep a “storified” record of
that which inspires and energises me long
after the tweeps have packed up and gone
home.
What inspires and energises you that FUMSI
could commission and publish? Send us your
ideas and comments; I’d love to hear from you:
[email protected].
Kate Simpson
Contributing Editor: Manage
[email protected]
Manage
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- 27 -
Manage
Feature Article
Managing stakeholder relationships – the
importance of cognitive behaviour
By Emma Kinani
Psychologically we are never far away from what
we truly believe. Our interpretations of life and the
environment influence our thoughts and feelings to
such an extent that everyone is looking for answers
and ways to feel better about themselves and people’s
perception of what they or their businesses represent.
Having lived in different cultures from Uganda, Kenya,
South Africa, and now England, it is interesting to see
how different cultures process information and relay
messages from it.
“...due to the advancement
in technology and social
network tools, it has become
easier, if not fashionable,
even in the business world
to manage relationships
through an interface.”
“...managing relationships
goes back to the basics
of human cognitive
behaviour.”
About the Author
Emma Kinani, otherwise
known as Emkay, is a
Ugandan born artist and
communications specialist
living in England, and
owner of EmKays Atelier
which is an art company
that specialises in aesthetic and therapeutic
form of expression (www.emmasgallery.com).
She has a B.A in Industrial/ Commercial Art
and Design and Business from Uganda,
and an MSc in Corporate Communication
from the University of West London. Now
a qualified teaching assistant, she will
embark on an Advanced Diploma in Art
Psychotherapy and work with Ealing Council
as an art tutor, helping young people fulfil
their potential. Her eccentricity has lent her
art a distinctive flair. She has always had a
passion for research and writing; information
management being a key area of interest.
Apart from managing her company, she
works as Communications Administrator for
Operation WellFound, which is a water and
sanitation charity. Outside her busy
schedule Emma likes to travel, read
and cook.
H M Tomlinson said, “We see things not as they are, but as we are”.
The ethos that defines the various cultures tends to echo how
information is used for building and managing relationships. On
the one hand, cosmopolitan communities may find it more of a challenge to
define rules that underpin an information management structure to which all
stakeholders can adhere. However, due to the advancement in technology and
social network tools, it has become easier, if not fashionable, even in the business
world to manage relationships through an interface. Less developed countries are
catching on, but still have a long way to go due to the poor spread of internet or
telecommunication facilities. The fundamental principles of communication and
developing relationships remain absolute irrespective of the medium.
Management needs to be prioritised and tailored to suit each group.
Organisations should have a yardstick to measure these relationships; using both
qualitative and quantitative measurements. While at Uganda Telecom Ltd, the
largest telecommunications company in Uganda, it was mandatory to have data
on our various audiences, and the method of reporting had a synergistic style
that had the level of detail that could measure how effective our services and
dealings with various stakeholders were in keeping them loyal to the company.
It is interesting that, in the grand scheme of things, managing relationships goes
back to the basics of human cognitive behaviour.
Words and silence can send out all sorts of messages. The method of
understanding and processing information determines the outcome – the
purpose of the information, decoding the message, and dissemination. Similarly,
organisations can use information to steer their business one way or the other
to develop a form of relationship that will ultimately lead to business growth. No
www.fumsi.com
- 28 -
Manage
“No matter the nature of
business, it is imperative
to go back to basics and
formulate a model that
seeks to address the
underlying motive.”
“It is, to a large extent,
unfortunate that a lot
of social engagement is
impersonal, with heavy
reliance on interfaces
and electronic media
devices that are effectively
“placebos”. ”
“In order to cultivate a
relational structure, it goes
back to basics: how does
one’s culture or society
respond to various forms
of engagement?”
Feature Article
matter the nature of business, it is imperative to go back to basics and formulate
a model that seeks to address the underlying motive. It is easy to overlook things
like the intangible; perceptions, feelings and urges, to mention but a few. The
vivacity of human and social interaction presents the opportunity to integrate
more consciously the application of information and communication at a level
that analyses behavioural patterns and responses, thus cementing some form of
clarity in disseminating information.
As a communications specialist and fine artist, it has taken me ten years to find
the defining point that bridges any business with its kaleidoscopic stakeholders.
It is about engaging and listening. Some might say that, if that is the crux of
the matter, then that is the easy part; but in reality, it tends to be part of one
of the most difficult areas in businesses of any form. Organisations are built by
people who have vision; they have goals, dreams and personal hopes to see their
business grow and flourish. Philanthropic or otherwise, the result is the same for
all – to make it work! Defining who your stakeholders are, and how to manage
both internal and external communications to engage both groups, is therefore
vital.
The world is advancing so fast that it is becoming increasingly difficult for
organisations to manage their stakeholders without social media tools. Those that
frown upon this advancement will lag behind. It is, to a large extent, unfortunate
that a lot of social engagement is impersonal, with heavy reliance on interfaces
and electronic media devices that are effectively “placebos”.
Is there a flip side to social media? It is often argued that tweets, pings, texts
or Facebook messaging give the impression that someone is listening and
engaging with the author. But in reality, many are just smokescreen situations
for any true emotional indulgence and the underlying intentions. How personal
can organisations get through emotionally inept devices? The heavy reliance on
this method of engagement has falsified many aspects of cognitive behaviour,
which is vital in understanding one’s stakeholders. The very principles that define
a culture are the same ones that can break relationships. The UK holds a diverse
culture – what form of communication would be universally acceptable for them?
Is there any such thing as a universally acceptable mode of communication
that can cater for all audiences and stem relationships? I would say no because
different societies have different definitions of engagement. For example, in
African culture, elders are spoken to and treated with utmost respect. In the
western world, everyone is treated with the same measure of respect. In order
to cultivate a relational structure, it goes back to basics: how does one’s culture
or society respond to various forms of engagement? Their interpretation or
perspective of a situation is the determinant factor as to whether they will
respond positively to your organisation’s vision.
Knowledge is a variant that strengthens the process of building and maintaining
relationships. The old adages that “forewarned is forearmed” and “information is
power”, cannot exist in isolation. It is in the use of this knowledge and information
that strengthens or weakens the bond. Organisations that engage in research
tend to be more successful than those that rely on suppositions. Knowledge can
be acquired in many ways; organisations with strong budgets might train their
staff or outsource to a marketing company to do audience and user research.
Others take time to read and equip themselves with useful information that can
foster relationships. Internal and external stakeholders are impressed when they
know that the person aiming to create a relationship with them has knowledge
and knows how to apply it in a way that creates some sort of partnership. The
www.fumsi.com
- 29 -
Manage
Feature Article
business of organisations wanting to take a superior stand over their customers
does not cut it anymore. It is now all about partnerships and giving a sense
of ownership that makes the end stakeholder want to engage rather than
disengage.
“It’s about using
information, not just by
design, but purposefully
and sensitively.”
What to do with information, and understanding how to process or manage it,
is another factor that can make or break stakeholder relationships. We have seen
how relationships with football celebrities, film and pop stars, as well as political
personalities can easily crumble from misuse of information. The question will
always remain: how far to go with information and if the dissemination to a
wider audience is more beneficial than detrimental. These are questions we ask
ourselves within organisations daily; the layman too goes through day-to-day
activities of processing data and information that could potentially foster, make
or damage a relationship. It’s about using information, not just by design, but
purposefully and sensitively. Stakeholders are all around us, we cannot run from
them; instead how might we manage and engage with them more holistically to
create lasting relationships?
http://web.fumsi.com/go/article/manage/64863
Manage feature:
yy OrgIntel: Organisational intelligence for finding and influencing your
stakeholders
As information professionals in organisations, we have two choices. We
can wait for people to discover us. We usually end up disappointed: “Why
don’t they see the value we provide?”
yy Cooperative Intelligence: Help Yourself by Helping Others
In my 25 years as a marketing professional focusing on competitive
intelligence, I have noticed that the focus for information collection is
increasingly swinging towards secondary sources, and often neglects the
relationships we must forge with individuals to ultimately be successful.
yy Twitter for business intelligence
For those who think Twitter is strictly for fun and drive-by conversations,
it may surprise you to learn that it is a treasure trove of business
information. Whether you’re looking for employees of a certain company,
current product offerings of a competitor, upcoming product launches, or
even the financial health of a business, Twitter can be a useful tool to have
in your toolbox.
yy The people have spoken: Tapping into the collective intelligence of social
media to brainstorm a new project
Starting a new project is often the most difficult part. Sometimes we
need to familiarise ourselves with a new topic before the project can
get off the ground. There are countless brainstorming and preliminary
research methods that information professionals have developed.
www.fumsi.com
- 30 -
FUMSI
Manage Update
www.fumsi.com/manage/
Manage Information
You ensure compliance with myriad regulations about information. You build and maintain everything
from databases, taxonomies and folksonomies to enterprise-wide content. You Manage Information.
Recent Reports on Manage
The following Manage Articles were most often emailed,
u
SharePoint and the law firm intranet
u
Reinventing Librarians: Part 1
u
The Leaving Employee: Knowledge Management for
Surviving and Thriving
u
Creating User Centred Taxonomies: Part One
u
Creating User-Centred Taxonomies: Part Two
u
Folio on aggregating & curating enterprise content
June’s Folio collects practical articles on aggregating
and curating enterprise content, plus our editor’s
u
Folio on Intranet redesign
February’s Folio collects practical articles on
the redesigning your intranet, plus our editor’s
View all reports on Manage
FUMSI Report: Folio on aggregating & curating
enterprise content
Recent Articles on Manage
June’s Folio collects practical articles on aggregating and curating
enterprise content, plus our editor’s commentary and additional
recommendations. In this Folio:
u
Managing the flow of information with social tools
u
Curated information: what it means for researchers
u
Leveraging and repurposing RSS
u
Yahoo! Pipes: Relevant information on tap
u
Creating information communities with Twitter: notes for
publishers and content providers
u
Managing Stakeholder Relationships – the
importance of cognitive behaviour
Psychologically we are never far away from what
we truly believe. Our interpretations of life and the
environment influence our thoughts and feelings...
u
SharePoint and the law firm intranet
We launched FindIt!, our customised SharePoint
2007 search, in November 2007. Our bilingual
intranet, called Oslernet, which includes legal and
administrative community team sites, was launched...
Log in to access
u
Reinventing Librarians: Part 1
Why is the concept of specialists or embedded
librarians new and why is it important? Historically,
legal research librarians have worked as an
independent group...
Jinfo Jobs
u
Designing the Samurai sword: using facets to support
agile, highly-effective information management
The title is a response to Kate Simpson’s, From Sumo
to Samurai article, in which she argues the need for
agile tools for managing information; those that use
facets to describe and retrieve information...
Seeking more professionals who can Manage Information?
www.jinfo.com
Manage articles
Manage Sponsors
Current sponsors of the Manage Practice Area
www.fumsi.com
- 31 -
Manage
Related Resources
Jinfo Events in the Manage practice area
Jinfo Events database in the Manage category.
www.jinfo.com
Latest Events
TFPL Cloud Event – Sharing Information...re-defined
A one-day event on library and information strategy with cloud-based systems
Organiser: TFPL
Type: Conference
Date: 20th Oct 2011
manage information? Add a listing to the Jinfo Events database and reach our
global audience of information practitioners. Ask about partnership programmes
information.
www.fumsi.com
- 32 -
Manage
Related Resources
The following URLs are cited in the Manage section of this month’s FUMSI Magazine.
FreePint links cited in the Manage section:
yy Book Review: Search Analytics for your Site:
http://www.fumsi.com/go/f44368
yy Cooperative Intelligence: Help Yourself by Helping Others:
yy FUMSI Manage: http://www.fumsi.com/manage/
stakeholders: http://web.fumsi.com/go/article/find/64421
yy Permanent link to Manage article online:
media to brainstorm a new project:
yy Twitter for business intelligence:
www.fumsi.com
- 33 -
ShareEditor’s Introduction
This Month in Share
By Martin Belam,
Contributing Editor: Share
[email protected]
Have you taken the plunge with Google+
yet? It is the new kid on the social
networking block, but with the advantage
that it is attempting to tap into the huge
existing Google user base.
Google has a reputation for “failing” with
social products. Google Wave was overhyped and under-delivered, and Google
Buzz never recovered from a launch that felt
like it compromised the user’s privacy.
“Google+ seems, by
contrast, to have got off to a
flying start, with suggestions
that it is the fastest growing
social network in the history
of the internet.”
Google+ seems, by contrast, to have got off
to a flying start, with suggestions that it is
the fastest growing social network in the
history of the internet.
Where, though, does it fit into the busy
digital life of the information professional?
We’ve already got LinkedIn for career
networking, Facebook for keeping in touch
with family and friends, Twitter for sharing
news, links and what we had for breakfast.
And that is before you start thinking about
the smaller professional groups you might
belong to on Ning or Yammer and the like.
One attractive feature of Google+ may be
circles. You group people into circles which
you can give custom names. People can
belong to more than one circle. It means you
can organise your contacts into colleagues,
people from competing companies, verticals
you might be researching and so on. People
can see you’ve added them to a circle, but
not what you’ve called the circle, so you can
even create a list of “people I regret having to
know” if you need to.
“... Google, having tried to
insist that people use real
names and identities on the
service, are trying to
make it a serious and
professional space.”
www.fumsi.com
The problem with getting a network like
Google+ up and running is that the tone is
often set by the early adopters. MySpace, for
example, had ended up almost exclusively
with a focus on music because of the
number of young bands who found it to
be a quick way to get an online fanbase.
LiveJournal, on the other hand, became
known as a hang-out for fans of alternative
culture. Initial signs are that Google, having
tried to insist that people use real names and
identities on the service, are trying to make it
a serious and professional space.
- 34 -
About the Editor
Martin Belam is Information Architect for
guardian.co.uk.
Before joining The Guardian, he worked as
an Internet Consultant with organisations
like the BBC, Sony, Vodafone and the Science
Museum.
He is the Share practice area contributing
editor for FUMSI magazine, and blogs about
information architecture and the media at
currybet.net.
One social network that has been
blossoming in the last couple of years is
Tumblr. The micro-blogging platform has
seen exponential growth, and the ease of
publishing and “reblogging” content has
made it very popular amongst teens.
It is also a space, though, that
professionals and organisations are using.
Last month in FUMSI, Will Myddelton
gave an overview of the service, and why
you might try to use it. In part two of the
article, he looks at how libraries have built
a presence there, and how it might be
utilised as a research tool.
As ever, I would love your feedback on
the article, and to hear about how you
are using Tumblr or Google+. You can
email me at [email protected]
or find me on Twitter as @currybet. You
could even try and connect with me on
Google+, and add me to your circle of
“favourite people you know through
FreePint”...
Useful links
“Google+: The Complete Guide” by
Ben Parr
“Google Plus – Should you and your
Library be there?” by David Lee King
“’Real Names’ Policies Are an Abuse of
Power” by Danah Boyd
Martin Belam
Contributing Editor: Share
[email protected]
Share
Communicate information through different media,
train, educate and reach audiences
Sponsors for Share
September 2011
These are our Share sponsors for September 2011.
NewsEdge
NewsEdge.com gathers, analyzes, and communicates news more
efficiently and effectively. Produce timely alerts and professional-quality
newsletters with speed and confidence, combining premium sources,
comprehensive categorization, and powerful search.
Learn more and request a trial »
Become a Sponsor
Share Information. Regular monthly packages start at £595. Learn more at http://web.freepint.com/go/family/sponsor/
www.fumsi.com
- 35 -
ShareFeature Article
Write here, right now - how Tumblr changed
blogging: Part Two
By Will Myddelton and Martin Belam
Last month, Martin and I explained what Tumblr was
all about, and why people are choosing it as a very
simple blogging and web publishing platform. In Part
two of this article, we’ll explore how organisations
are using it, and how it can be used as a search and
research tool.
About the Author
Will Myddelton is a user
experience designer
from North London who
currently works for a large
property website in the
UK. He uses Tumblr for
his blog, Hidden Gems,
because every other platform ended with him
trapped in a nightmare of nested taxonomies,
uncommented code, incompatible widgets,
failed version updates and late night changes
to server admin settings – which is not what
blogging should be about. Say hello on
@myddelton.
View Part one now »
How are organisations using Tumblr?
“Libraries are one type of
institution to move
onto Tumblr.”
Libraries are one type of institution to move onto Tumblr. The NYPL Wire Tumblr,
for example, is a self-styled attempt to “inspire lifelong learning, advance
knowledge, and strengthen our communities” (http://nypl.tumblr.com/).
And if it isn’t libraries themselves publishing, then blogs like “Libraries in popular
culture” and “F*** Yeah! Libraries” keep library coverage alive on the service.
Museums are also represented. The Allen Memorial Art Museum is maintaining
a presence on the service whilst the physical building is closed for renovation
(http://amamblog.tumblr.com/). Another example is the heavily picture-led
Brooklyn Museum side (http://brooklynmuseum.tumblr.com).
“The Economist use their
Tumblr presence to provide
an alternative window
into the content on
their website.”
News organisations have also moved in to colonise this new space. The Economist
use their Tumblr presence to provide an alternative window into the content on
their website. They have customised the Tumblr code to present a very visual,
magazine-styled theme (http://theeconomist.tumblr.com/). Huffington Post
similarly use their Tumblr to showcase the best of the content they are publishing
– a typical post might include a round-up of “The best of the blogs”.
At the 2011 SxSW Festival, The Guardian experimented with Tumblr by pairing
journalists with a web developer attending the event, and producing joint
tumblelogs from Austin, Texas. The content was then aggregated back on the
main guardian.co.uk website.
The New York Times has taken a different approach and focused on one specific
aspect of their publishing, their style coverage. At tmagazine.tumblr.com they
concentrate on publishing high quality, high resolution photographs that have
appeared in the publication.
A view of Tumblr from the inside
An important part of the Tumblr experience is the way that information and
content is shared amongst users. If you are signed into Tumblr, and visit another
www.fumsi.com
- 36 -
Share Feature Article
Tumblr site, you will see a “Follow” button in the top right-hand corner of the
page. Clicking this adds the site to the range of tumblelogs that you follow. This
is important because, when a user first logs in to their publishing dashboard,
what they actually see is not a list of their own content, but a list of content from
other Tumblr blogs they are following. The interface encourages users to “reblog” content they have enjoyed onto their own Tumblr account. This means that
information traverses across the system very rapidly.
A view of Tumblr from the outside
“If you can identify some
good tumblelogs in the
niche you are researching or
are interested in, you should
find you have a good
flow of material.”
So, how can Tumblr be of use to the researcher? One thing of note is that the
medium somehow encourages people to post content in a “niche”. If you can
identify some good tumblelogs in the niche you are researching or are interested
in, you should find you have a good flow of material.
Most people publish to the site using the default formula of {username}.tumblr.
com, which means a search on Google or Bing for “your keywords site:tumblr.com”
will search across multiple Tumblr sites that are relevant to your keywords.
The “Explore” page on Tumblr offers a graphical mosaic snapshot of what is
popular at the time, allows you to see a list of the most popular tags that people
have employed on the service, and charts their relative popularity and activity.
A search facility is also available within Tumblr, which looks at the tags that people
have used to apply to their posts. You should be aware, however, that several
of the routes to publishing on Tumblr either conceal entering tags behind an
“advanced options” function, or do not make tagging available.
The Tumblr spotlight is a directory of contributors to the service who have caught
the eye of the team at Tumblr and earned recognition. The directory is divided
into over 40 categories, including topics like science and parenting alongside the
baby animal laden “cute” section.
So what else do you need to know?
“With 23 million Tumblr
blogs to choose from,
there must be something
to spark your personal or
professional interest.”
Not much. Go and get stuck in. It is simple to set up an account, and even if
you don’t publish much (or indeed anything at all) on behalf of yourself or your
organisation, you can use it as a base to follow what is going on in the site. With
23 million Tumblr blogs to choose from, there must be something to spark your
personal or professional interest.
www.fumsi.com
- 37 -
Share Feature Article
Other FUMSI stories and links related to this month’s Share
feature:
yy Write here, right now – how Tumblr changed blogging: Part 1
The Tumblr platform is one of the stealth growth stories out of the suite of
tools that got lumped together with the catch-all term “Web 2.0” a couple
of years ago. Whilst not attracting the mainstream media headlines that
Twitter and Facebook have garnered, Tumblr launched in 2007 and, by
mid-July 2011, was claiming to host 7.5 billion posts on over 23 million
blogs.
yy Social media strategy: How I became an expert in three days
I was asked to come in for an interview, to maintain green.tv’s social
media profile. I knew very little about social media sites. I refused to
join Facebook, ‘I’m a private person.’ And Twitter? I thought, no one is
interested in my stream of consciousness.
yy Federated search: A year of blogging
I started the Federated Search Blog on 3 December 2007. It’s been a
year full of major life changes, tremendous learning and much personal
growth.
www.fumsi.com
- 38 -
FUMSI
Share Update
www.fumsi.com/share/
Share Information
You make information relevant to different audiences, on the web, in print and in training.
You publish information in useful formats. You Share Information.
Recent Reports on Share
The following Share Articles were most often emailed,
u
Write here, right now - how Tumblr changed blogging:
Part One
u
Ebooks and libraries - a missed opportunity to evolve?
u
Your Online Identity: Key to Marketing and Being Found
u
Can I have a little service here?: Being a great customer and
getting what you need from vendors
Identity Theft: The Fastest Growing Crime Wave and Our Role
u
u
FUMSI Report: Folio on the semantic web
This Folio collects practical articles on the semantic
web we can learn from...
u
FUMSI Report: Folio on the social enterprise
This Folio brings together a range of FUMSI articles
on BBC developments we can learn from...
u
FUMSI Report: Folio on New Tools for Information
Professionals
This Folio brings together a range of FUMSI articles on
the new tools available to information professionals...
View all reports on Share
FUMSI Report: Folio on the semantic web
Recent Articles on Share
July’s Folio collects practical articles on the semantic web we
can learn from, plus our editor’s commentary and additional
recommendations.
u
blogging: Part Two
Libraries are one type of institution to move onto
Tumblr. The NYPL Wire Tumblr, for example, is a selfstyled attempt to “inspire lifelong learning, advance
knowledge, and strengthen our communities”
u
blogging: Part One
The Tumblr platform is one of the stealth growth
stories out of the suite of tools that got lumped
together with the catch-all term “Web 2.0”...
u
Ebooks and libraries - a missed opportunity to evolve?
In recent months in the UK there has been a campaign
to save public libraries from the funding cuts
proposed by the new government...
u
BBC World Service and Twitter
When Peter Horrocks, then Director of BBC World
Service, was interviewed by the Guardian in February
2010, it was a call to arms to journalists in...
In this Folio:
u
How the semantic web will change information
management: Three predictions
u
An introduction to “Linked and Open Data” for
information professionals
u
HTML5 for information professionals
u
Microformats: Digging deeper into the web
Log in to access
Jinfo Jobs
Seeking more professionals who can Share Information?
www.jinfo.com
Share articles
Share Sponsors
Current sponsors of the Share Practice Area
www.fumsi.com
- 39 -
ShareRelated Resources
Jinfo Events in the Share practice area
Jinfo Events database in the Share category.
www.jinfo.com
Latest Events
No events as of publication date.
share information? Add a listing to the Jinfo Events database and reach our
global audience of information practitioners. Ask about partnership programmes
information.
www.fumsi.com
- 40 -
Share Related Resources
The following URLs are cited in the Share section of this month’s FUMSI Magazine.
yy Brooklyn Museum side: http://brooklynmuseum.tumblr.com
yy F*** Yeah! Libraries: http://digbig.com/5bepsy
yy Google Plus - Should you and your Library be there? by David Lee King:
http://digbig.com/5bepqx
yy Google+: The Complete Guide by Ben Parr: http://digbig.com/5bepqw
yy Libraries in popular culture: http://poplibrary.tumblr.com/
yy ‘Real Names’ Policies Are an Abuse of Power by Danah Boyd:
http://digbig.com/5bepqy
yy SXSW 2011 live coverage: http://digbig.com/5beptb
yy The Allen Memorial Art Museum: http://amamblog.tumblr.com/
yy “The best of the blogs”: http://digbig.com/5bepta
yy The Economist: http://theeconomist.tumblr.com/
yy The NYPL Wire Tumblr: http://nypl.tumblr.com/
yy Tumblr explore page: http://www.tumblr.com/explore
yy Tumblr spotlight: http://www.tumblr.com/spotlight/
FreePint links cited in the Share section:
yy Federated search: A year of blogging:
yy FUMSI Share: http://www.fumsi.com/share/
yy Permanent link to Share article online:
yy Social media strategy: How I became an expert in three days:
www.fumsi.com
- 41 -
The FreePint Bar is where we publish information
about the latest content from across the FreePint
Family of resources.
www.freepint.com
Subscribe to the free twice-monthly FreePint
Newsletter for regular inbox updates.
The FreePint Bar is sponsored by:
yy [FreePint] Hot news in August
August is usually one of those months (December being the other) in
which it is an ideal time to take a holiday because everyone else does
... so companies don’t generally make major announcements and B2B
media go fairly quiet. Yet, as pointed out by a Wall Street Journal column
last week, “When it Rains, It Pours: Yes, August Really Was a Huge News
Month”.
yy [FUMSI] Latest popular articles
The following are the most popular FUMSI articles published in the
last 60 days:
yy SharePoint and the law firm intranet
yy Tricks of the trade show: Making the most of your field research
yy A construction industry approach to using information –
BIM, a shared knowledge resource
yy Write here, right now - how Tumblr changed blogging: Part One
yy [VIP] Latest popular LiveWire posts
There’s a lot of valuable comment at the VIP LiveWire. The following are
the most popular posts from our contributing editors over the last 30
days:
yy GigaOM: A new technology research model?s
yy FirstRain: Searching the Business Web
yy WestLawNext: Simplified, unified legal research
yy LexisNexis shifting some ops overseas?
yy Plain speak about social media
www.fumsi.com
- 42 -
www.vivaVIP.com
Featured in last month’s issue of VIP (93):
In Scope: Surveying the Industry Landscape
•
Is personalisation of content causing a “filter bubble” that adversely
affects our searching processes?; open data provides vital datasets
for professionals but is it causing a digital divide?; tips on how to
enjoy your holiday in a highly connected world.
Insider: From elsewhere in FreePint
•
The relocation of law collections to the relevant departments
provides the perfect opportunity for librarians and research
specialists to embed themselves within practice groups or
departments. Marlene Gebauer shows the resultant perception
that the librarian is part of that practice area greatly enhances
information exchange, and describes how to go about making this
change in your organisation.
SourceWire
•
Plug in to What’s Happening With Sources, by Anne Jordan.
Tap the Wire – Industry News
•
LexisNexis badges its High Performance Computing Cluster
(HPCC) technology, Big Data; a Thomson Reuters reports finds that
companies are ill-prepared for the new UK Bribery Act.
Tap the Wire – Product News
•
The FT releases a web-based app optimised for reading newspapers
on tablets; the Huffington Post launches its UK edition as the Times
announces impressive digital subscriber figures.
Focus On
•
Review of FirstRain by Perrin Kerravala and
WestlawNext by Leah Pellegrino.
VIP Horizon
•
Executive-level notes on the information industry, to share with
other decision-makers and staff.
If you are not yet a subscriber, you can purchase the single issue
at http://web.freepint.com/go/shop/magazine/1641
or start your subscription at
http://web.freepint.com/go/shop/vip/subscribe/
www.fumsi.com
- 43 -
Get the latest headlines from our editors every week along with
headlines from industry press releases. The VIP Wires Weekly is a
free HTML newsletter. Subscribe today
Recent posts
Don’t pulp your paper just yet
Tim Buckley Owen
8/Sep/11
As more and more people start using tablets and eReaders instead of flicking through pages of
print, it’s not surprising to find the paper industry predicting that consumption of its products is
about to fall off a cliff. But a recent academic study suggests that, if you want people to...
Better to find than be found
Nancy Davis Kho
7/Sep/11
New figures were released by the Pew Internet and American Life Project today pointing to
increase utilisation of geolocation features like mapping and location-specific recommendations
on smartphones by American adults. But the same study shows that the majority of users are still
hesitant...
Salesforce - dominant for how long?
Tim Buckley Owen
6/Sep/11
Cloud-based social enterprise specialist Salesforce.com’s recently announced alliance with veteran
company information provider Dun & Bradstreet combines the “best company information” with the
“best technology for great customer engagement”, the companies claim. Whether you buy the hype
or not, Salesforce certainly seems to be dominant in a rapidly growing segment...
R.R. Donnelley expands its digital capabilities
Penny Crossland
1/Sep/11
R.R. Donnelley, which was known as the world’s largest printing business, but now prefers to
be called an “integrated communications solutions” provider has taken a further step towards
enhancing its digital offering. The company recently acquired Texas-based LibreDigital, a wellknown specialist in digital content distribution for publishers and, crucially for...
The VIP LiveWire is free thanks to our sponsors:
FreePint Research
Is information strategic or tactical in your organisation?
Participate in FreePint Research: Survey on Information Governance
Copyright risk management, data protection, records management and information workflow can
be costs... or opportunities. FreePint Research is investigating how savvy information managers are
helping raise the value of information assets through strategic information governance.
Participate in our survey, and receive a copy of the resulting report to learn:
Where policy and practice are most mature
What priorites drive development in information governance
What job titles and departments are part of the evolution
This project is generously sponsored in part by Burrelle’s-Luce, Copyright Clearance Center
and Moreover.
www.fumsi.com
- 44 -
Off the Shelf: Great Collections in ResourceShelf
The editors of ResourceShelf add web-based resources
to support business and professional research by the
dozens. Get weekly highlights via email by
subscribing to the ResourceShelf Newsletter.
www.resourceshelf.com
Become a fan of ResourceShelf on Facebook,
or follow ResourceShelf on Twitter.
Recent Postings:
yy Project Gutenberg Founder Dies
From CIO:
Michael S. Hart, the founder of Project Gutenberg passed away on 6
September. Hart, born in 1947, started Project Gutenberg in 1971 with
the digitisation of the US Declaration of Independence, which Hart made
available to other computer users at the University of Illinois.
yy Free “Early Journal Content” from JSTOR
From the press release:
We are making journal content in JSTOR published prior to 1923 in the
United States and prior to 1870 elsewhere freely available to anyone,
anywhere in the world. This “Early Journal Content” includes discourse
and scholarship in the arts and humanities, economics and politics, and in
mathematics and other sciences. It includes nearly 500,000 articles from
more than 200 journals.
yy Google Voice Added to Archive Service
From PC World:
Google Voice is the newest addition to Google Takeout, the search giant’s
archival tool that lets users download their data from many Google
services, including Buzz, Picasa, and Google+.
“This means that all of the data associated with your Google Voice
account, from your call history to voicemail messages, greetings and
call recordings, is now available for download,” writes Google software
engineer Anthony ... <snip>
yy Alabama Academic Libraries Sign eBook Deal with Springer
From the press release:
The Network of Alabama Academic Libraries (NAAL) and Springer have
signed a ground-breaking license which grants the consortium perpetual
access to Springer eBooks on SpringerLink. This statewide agreement
includes a customized license for Springer’s eBook Collections in Business
and Economics, Biomedical and Life Sciences, and Behavioral Sciences.
From large academic libraries such as ... <snip>
www.fumsi.com
- 45 -
On the Ticker: Best of DocuTicker
DocuTicker publishes citations of full-text, free reports
available on the web. Visit daily for new postings, or
subscribe to the weekly DocuTicker Newsletter.
www.docuticker.com
Become a fan of DocuTicker on Facebook,
or follow DocuTicker on Twitter.
Recent Postings:
yy The size and burden of mental disorders and other disorders of the brain
in Europe 2010
Source: European College of Neuopsychopharmacology
From the Press Release:
A major landmark study released today by the European College of
Neuropsychopharmacology (ECNP) sheds new light on the state of
Europe’s mental and neurological health. The study finds reveal that
mental disorders have become Europe’s largest health challenge in
the 21st century. The study also highlights that the majority of mental
disorders remain untreated ... <snip>
yy Muslim Americans: No Signs of Growth in Alienation or Support for
Extremism
Source: Pew Forum on Religion & Public Life
From Press Release:
As the 10th anniversary of the 9/11 attacks approaches, a comprehensive
public opinion survey finds no indication of increased alienation or anger
among Muslim Americans in response to concerns about home-grown
Islamic terrorists, controversies about the building of mosques, and other
pressures that have been brought to bear on this high-profile minority ...
<snip>
yy 2011 Secrecy Report
Source: OpenTheGovernment.org
From the website announcement:
OpenTheGovernment.org released the 2011 Secrecy Report (formerly
known as the Secrecy Report Card), a quantitative report on indicators
of government secrecy. This year’s report chronicles positive changes
in some indicators of secrecy as a result of the Obama Administration’s
openness directives. The indicators tracked by the report also show a
national security ... <snip>
www.fumsi.com
- 46 -
URL Index
URL index for issue
The following URLs are cited in this month’s FUMSI Magazine.
yy A list of tools for finding or capturing tweets: http://is.gd/ennsBC
yy Beloit College Mindset List for the class of 2015:
http://www.beloit.edu/mindset/2015/
yy Brooklyn Museum side: http://brooklynmuseum.tumblr.com
yy Chirpstory: http://chirpstory.com/
yy curated.by: http://www.curated.by/
yy F*** Yeah! Libraries: http://digbig.com/5bepsy
yy Google Plus - Should you and your Library be there? by David Lee King:
http://digbig.com/5bepqx
yy Google+: The Complete Guide by Ben Parr: http://digbig.com/5bepqw
yy Governance definition (Wikipedia): http://en.wikipedia.org/wiki/Governance
yy Healthcare Governance Review: http://digbig.com/5bepqt
yy Keepstream: http://keepstream.com/
yy Libraries in popular culture: http://poplibrary.tumblr.com/
yy Maintaining Tweets in chronological order: http://digbig.com/5bepsr
yy ProQuest Dialog Customer Information:
http://www.dialog.com/proquestdialog/
yy ProQuest Dialog Screencasts: http://digbig.com/5bepsn
yy ‘Real Names’ Policies Are an Abuse of Power by Danah Boyd:
http://digbig.com/5bepqy
yy SearchHash: http://searchhash.com/
yy SharePoint Governance: http://digbig.com/5bepqr
yy Storify example: http://digbig.com/5bepsp
yy Storify feedback: http://digbig.com/5bepss
yy Storify: http://storify.com/
yy SXSW 2011 live coverage: http://digbig.com/5beptb
yy The Allen Memorial Art Museum: http://amamblog.tumblr.com/
yy “The best of the blogs”: http://digbig.com/5bepta
yy The Economist: http://theeconomist.tumblr.com/
yy The New Curators: Weaving Stories from the Social Web:
http://digbig.com/5bepst
yy The NYPL Wire Tumblr: http://nypl.tumblr.com/
yy The Worldwide Governance Indicators (WGI) project:
http://digbig.com/5bepqs
yy Tumblr explore page: http://www.tumblr.com/explore
yy Tumblr spotlight: http://www.tumblr.com/spotlight/
www.fumsi.com
- 47 -
URL Index
yy Twapper Keeper: http://twapperkeeper.com/index.php
yy What happens when a tweet used in Storify is deleted?:
http://digbig.com/5bepsq
yy WordPress Support: http://en.support.wordpress.com/code/
FreePint links cited in this issue:
yy An introduction to open and linked data:
yy Archiving social media content/context - more questions than answers?:
https://web.fumsi.com/go/article/use/64285
yy Book Review: Search Analytics for your Site:
http://www.fumsi.com/go/f44368
yy Cooperative Intelligence: Help Yourself by Helping Others:
yy DocuTicker: http://www.docuticker.com/
yy Federated search: A year of blogging:
yy FreePint: http://www.freepint.com/
yy FUMSI article database: http://web.fumsi.com/go/article/
yy FUMSI Find: http://www.fumsi.com/find/
yy FUMSI Use: http://www.fumsi.com/use/
yy FUMSI Manage: http://www.fumsi.com/manage/
yy FUMSI Share: http://www.fumsi.com/share/
yy FUMSI Report: Folio on social media for research:
yy Jinfo: http://www.jinfo.com/
stakeholders: http://web.fumsi.com/go/article/find/64421
yy People information: Finding accurate, authoritative and well-organised data:
yy Permanent link to Find article online:
yy Permanent link to Use article online:
yy Permanent link to Manage article online:
yy Permanent link to Share article online:
yy ResourceShelf: http://www.resourceshelf.com/
yy Selected sources for patent research:
yy Social media strategy: How I became an expert in three days:
media to brainstorm a new project:
www.fumsi.com
- 48 -
URL Index
yy Twitter for business intelligence: http://web.fumsi.com/go/article/find/64010
yy US private companies: Research and analysis:
yy VIP: http://www.vivavip.com/
www.fumsi.com
- 49 -
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Sites, resources and community to support business
information professionals worldwide. The free
twice-monthly FreePint Newsletter keeps you
informed about everything relating to the
FreePint Family.
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VIP publishes in-depth unbiased product reviews
on premium products, plus analysis of what’s
happening in the information industry, to support
senior information professionals. Increase the value
of even the tightest budget with VIP resources
and guidance.
http://www.vivaVIP.com/
Practical articles, reports and resources to help
everyone in your organisation Find, Use, Manage
and Share Information at work.
http://www.fumsi.com/
Jinfo offers searchable databases of current
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Free to search; cost-effective to advertise
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here - EmKays Atelier

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