Your Tools for a Safer Workplace
Transcription
Your Tools for a Safer Workplace
Manufacturing Safety Conference November 20-21, 2007 Surrey, B.C. QMI - Advancing Business Excellence Occupational Health and Safety Management Systems – Your Tools for a Safer Workplace Khurshed Kutky Manager, Product Development QMI Risk Management Solutions QMI - Advancing Business Excellence QMI - Advancing Business Excellence QMI - Advancing Business Excellence QMI - Advancing Business Excellence OHSMS QMI - Advancing Business Excellence OHSMS QMI - Advancing Business Excellence OH&S – the numbers Canada workplace data • 1097 fatalities in 2005 • 337,930 accepted time-loss injuries Province Fatalities ON QC BC AB Others 412 223 189 143 130 Time-loss injuries 89,734 99,067 60,340 36,305 52,484 Fatalities/1000 injuries 4.59 2.25 3.13 3.94 2.48 Source: Association of Workers’ Compensation Boards of Canada – National Work Injuries Statistics Program – December 2006 QMI - Advancing Business Excellence OH&S – the numbers US workplace data • Approximately 4.5 million injuries and illnesses each year in private sector workplaces. • Direct cost of compensation for workplace injuries and illnesses was nearly $1 billion per week (Source: 2004 report by Liberty Mutual Insurance) • If we consider the indirect costs – such as lost production, the cost of hiring temporary workers, overtime, training, etc. – the estimated cost to businesses ranges between $200 to $300 billion per year. QMI - Advancing Business Excellence OHSMS Occupational health and safety management system (OHSMS) — part of the overall management of the organization that addresses OHS hazards and risks associated with its activities QMI - Advancing Business Excellence OHSMS QMI - Advancing Business Excellence OHSMS Occupational health and safety management system (OHSMS) — part of the overall management of the organization that addresses OHS hazards and risks associated with its activities cares about its workers, and does everything it can to make sure that each and every one of us goes home safely, every day. QMI - Advancing Business Excellence OHSMS QMI - Advancing Business Excellence CAN / CSA Z1000-06 • New Canadian National Standard for Occupational Health and Safety Management • Prepared by the CSA Technical Committee on Occupational Health & Safety Management Systems QMI - Advancing Business Excellence OHSMS Standards OHSMS Standards: • CAN / CSA Z1000-06 • OHSAS 18001:2007 • ANSI / AIHA Z10:2005 – Over 40 other OHSMS standards world-wide – Over 15,000 OHSMS certificates issued in 82 countries QMI - Advancing Business Excellence Other OHS programs Provincial / National programs: • BC– Partners in Injury and Disability Prevention Program – Certificate of Recognition (COR) • Alberta – Partners in Injury Reduction Program • Saskatchewan, Nova Scotia, others – Certificate of Recognition (COR) Programs • US - Voluntary Participation Program (VPP) QMI - Advancing Business Excellence CAN/CSA Z1000 • The Standard addresses occupational health and safety • The purpose is to reduce or prevent occupational injuries, illnesses and fatalities • It is not intended to address product and services safety QMI - Advancing Business Excellence PDCA Model • CAN/CSA Z1000 is based on the proven Plan-Do-Check-Act (PDCA) model • This is the same ‘Continual Improvement’ model on which the ISO 9001, ISO 14001 and related standards are based • Used by over 900,000 leading organizations worldwide QMI - Advancing Business Excellence PDCA Model • Requires a comprehensive and systematic process for the ongoing identification and assessment of workplace hazards / risks, and implementing control measures to eliminate or mitigate these • Successful implementation depends on effective management leadership and employee involvement Policy Plan Act Do Check QMI - Advancing Business Excellence CAN/CSA Z100O OHSMS Crucial to the success of the OHSMS: • Management Commitment and Leadership • Worker Participation Policy Planning • OHSMS Review • Legal & other requirements • Hazard & risk identification and assessment • OHS objectives & targets Plan Management Review • Management review • Continual improvement Act Do Check Evaluation and Corrective Action • Monitoring & measurement • Incident investigation & analysis • Internal audits • Preventive & corrective action Implementation • Preventive and protective measures • Emergency prevention, preparedness & response • Competence and training • Communication and awareness • Procurement • Contracting • Management of change • Control of documents • Control of records QMI - Advancing Business Excellence OHSAS 18001:2007 General requirements OH&S Policy Planning • Hazard identification, risk assessment & determining controls • Legal & other requirements • Objectives & programmes Plan Management Review • Management review Act Checking Check • Performance measurement and monitoring • Evaluation of compliance • Incident investigation, nonconformity, corrective and preventive action • Control of records • Internal audit Do Implementation • Resources, roles, responsibility, … • Competence, training and awareness • Communication, participation and consultation • Documentation • Control of documents • Operational control • Emergency preparedness and response QMI - Advancing Business Excellence WorkSafe BC COR Elements 1. 2. 3. 4. 5. Management leadership & commitment Safe work procedures and written instructions Training and instruction of workers Hazard identification and control Inspection of premises, equipment, workplaces and work practices 6. Investigation of accidents 7. Program administration 8. Joint health & safety committees QMI - Advancing Business Excellence Continual Improvement Continual improvement Policy Management Review Evaluation and corrective action Planning Implementation QMI - Advancing Business Excellence Management Leadership QMI - Advancing Business Excellence Management leadership CAN/CSA Z1000 OHSAS 18001:2007 WorkSafe BC COR Responsibility, accountability and authority Resources, roles, Management leadership and responsibility, accountability commitment and authority Management representative (mentioned under ‘Resources, roles …) (mentioned under ‘Management leadership ... ) Worker participation Participation and consultation (mentioned under ‘Management leadership ...’ and ‘Joint Health & Safety Committee’) OH&S policy OH&S policy (mentioned under ‘Management leadership ... ) QMI - Advancing Business Excellence Management Leadership Senior management must: • Provide leadership, and assume overall responsibility • Establish and document the OH&S Policy • Define roles & responsibilities, delegate authority to implement the OHSMS • Provide resources • Review the OHSMS at planned intervals • Ensure effective, barrier free worker participation QMI - Advancing Business Excellence Planning QMI - Advancing Business Excellence Planning CAN/CSA Z1000 OHSAS 18001:2007 WorkSafe BC COR Review Legal and other requirements Legal and other requirements Hazard and risk Hazard identification, risk identification and assessment assessment and determining controls Hazard identification and control OH&S objectives and targets Objectives and programmes QMI - Advancing Business Excellence Planning • Review your existing OHSMS to assess conformance with the standard • If you have not yet established your OHSMS, gather and review information on existing OH&S programs (Compare existing practices against the requirements of the standard – this ‘gap analysis’ can provide a starting point for developing the OHSMS) • Identify and get access to legal and other requirements; evaluate compliance QMI - Advancing Business Excellence Planning • Establish processes for ongoing hazard identification and risk assessment • Document your objectives and targets. These should be based on applicable legal requirements, the results of risk assessments, and other requirements • Develop plans to achieve the objectives and targets QMI - Advancing Business Excellence Implementation QMI - Advancing Business Excellence Implementation CAN/CSA Z1000 OHSAS 18001:2007 WorkSafe BC COR Preventive and protective measures Operational control Safe work procedures and written instructions; Hazard identification and control; Emergency prevention, preparedness and response Emergency preparedness and Safe work procedures and response written instructions Competence and training Competence, training and awareness Training and instruction of workers Communication and awareness Communication Program administration QMI - Advancing Business Excellence Implementation CAN/CSA Z1000 OHSAS 18001:2007 WorkSafe BC COR Procurement Operational control Contracting Operational control Management of change Hazard identification, risk assessment and determining controls Control of documents Control of documents Control of records Control of records Training and instruction of workers Program administration QMI - Advancing Business Excellence Implementation • Provide the infrastructure and resources needed • Ensure access to persons competent to implement the standard • Establish and implement preventive and protective measures to address the hazards and risks identified • Implement controls according to the following priority- eliminate the hazard; substitute materials, processes or equipment; use engineering controls; warnings; training; procedures; PPE. QMI - Advancing Business Excellence Implementation • Establish procedures to prevent, plan for and respond to emergencies • Define competency requirements, and ensure competency • Provide initial and refresher training - use competent instructors • Communicate, Communicate, Communicate ! QMI - Advancing Business Excellence Implementation • Establish procedures to identify and assess the hazards & risks for any purchased products or services, including contractors • Maintain procedures to identify, assess the hazards & risks for any changes, e.g. new or modified processes, procedures, equipment, staff, products, services, suppliers, contractors, technology, legal requirements etc. • Control these hazards and risks QMI - Advancing Business Excellence Hazards - Risks - Controls Hazards Risks Preventive and protective measures Maintenance work Electrical shock; on circuit breaker electrical burns; lacerations; mould; asbestos; + + + … Lockout procedures; monitoring equipment; training; PPE; + + + … Working in a confined space ... all above + Confined space procedures; + + + … … all above + + + … QMI - Advancing Business Excellence Implementation • Create and maintain documents and records as required by the standard • Approve, and periodically review and update documents • Maintain records to demonstrate that the requirements of the OHSMS are being met, e.g. hazard identification, risk assessment, implementing of preventive & protective measures, results of monitoring & measurement, training records, incident investigations, changes, improvements … QMI - Advancing Business Excellence Evaluation and corrective action QMI - Advancing Business Excellence Evaluation and corrective action CAN/CSA Z1000 OHSAS 18001:2007 WorkSafe BC COR Monitoring and measurement Performance measurement and monitoring Inspections of premises, equipment, workplaces & work practices Incident investigation and analysis Incident investigation Investigations of accidents Internal audits Internal audit Preventive and corrective actions Nonconformity, corrective action and preventive action Inspections of premises, equipment, workplaces & work practices; Investigations of accidents QMI - Advancing Business Excellence Evaluation and corrective action • Monitor and measure OHS performance • objectives & targets met • ongoing hazard and risk identification and assessment • implementation of controls • exposure assessments • injury & illness tracking QMI - Advancing Business Excellence Evaluation and corrective action • Investigate and analyze incidents – • use competent persons • ensure appropriate worker participation • identify root causes • determine corrective actions (CAs) and preventive actions (PAs) • review proposed CAs or PAs for any new hazards/risks • implement and evaluate the effectiveness of CAs and PAs • communicate results QMI - Advancing Business Excellence Evaluation and corrective action • Conduct internal audits at planned intervals • Maintain preventive and corrective action procedures • Feed the results of monitoring and measurement, incident investigations, audits, preventive and corrective actions back to the planning process and to management review QMI - Advancing Business Excellence Management review & continual improvement QMI - Advancing Business Excellence Management review & continual improvement CAN/CSA Z1000 OHSAS 18001:2007 WorkSafe BC COR Management review Management review Continual improvement Management review Review input Management review Review output Management review QMI - Advancing Business Excellence Management review & continual improvement • Senior management must review the OHSMS at planned intervals • Ensure that the OHSMS is suitable, adequate and effective QMI - Advancing Business Excellence Management review & continual improvement • Inputs to the review must include 9 The need for changes to the OHSMS, including the policy and objectives 9 Assessing opportunities for improvement 9 Audit results 9 Communication from workers; interested parties 9 Results of investigation of injuries, illnesses, OHS incidents 9 Objectives and targets 9 Status of corrective and preventive actions 9 Follow-up actions from previous management reviews 9 Changing circumstances 9 Recommendations for improvement QMI - Advancing Business Excellence Management review & continual improvement • Outputs from the review must include decisions / actions relating to 9The need for changes to the policy and objectives 9Improvements in the effectiveness of the OHSMS and its processes 9The extent to which objectives and targets are met 9The allocation of resources • Record and communicate conclusions, action plans to the persons responsible, and to workers QMI - Advancing Business Excellence The benefits of an OHSMS • • • • • • Improved awareness of hazards and risks Improved risk control Fewer incidents, injuries, illnesses Reduced sick days / lost time away from work Reduced staff replacement costs (hiring, training) Fewer work errors by replacement staff; improved service levels • Reduced health care / insurance costs • Money in the bank ! QMI - Advancing Business Excellence The benefits of an OHSMS • Provides a framework for organizational risk management • Process for staying informed on legal requirements • Improved legal compliance • Demonstrates due diligence • Fewer, less stringent regulatory inspections • Lower penalties / fines • Enhanced reputation in the community / industry • Improved employee well-being, satisfaction • Employee retention; ability to attract the best new skills QMI - Advancing Business Excellence Summary Investing in an OHSMS can: • Reduce workplace illnesses, injuries, fatalities • Create significant long term efficiencies • Provide financial benefits QMI - Advancing Business Excellence Summary Investing in an OHSMS can: Get each and every one of us home safely – every day ! QMI - Advancing Business Excellence OHSMS Don’t just stand there – DO something ! QMI - Advancing Business Excellence QMI - Advancing Business Excellence OHSMS Don’t just do something – Stand there …. QMI - Advancing Business Excellence OHSMS Stand there …. Look around you … identify all possible hazards … assess the risks … make sure you have everything you need, and that you are able to do the work safely QMI - Advancing Business Excellence OHSMS QMI - Advancing Business Excellence Thank You QMI - Advancing Business Excellence Questions ? QMI - Advancing Business Excellence Khurshed Kutky Manager, Product Development Risk Management Solutions QMI 20 Carlson Court, Suite 100 Toronto, Ontario M9W 7K6 E-Mail: kkutky@ qmi.com Phone: 1-416-401-8673 1- 800-465-3717 x 8673 Fax: 1-416-401-8650 Website: www.qmi.com QMI - Advancing Business Excellence