Full Report

Going Forward
GOING FORWARD
Implications for Post-Combat
Military Leadership
USC CIR
1
“ ”
“All leaders lead by example ... whether they intend to or not.”
~ Unknown
In memory of our dear friend Steve Robinson, who advocated for compassionate leadership
and competent psychological care for those experiencing combat-related challenges
GOING FORWARD
Implications for Post-Combat Military Leadership
by
Anthony M. Hassan, Carl A. Castro and Robert J. Jackson
After 13 years of wars in Afghanistan and
Iraq, much of the current focus has been
on the veteran’s transition home. We need
go no further than popular media to learn
about the profound impact war has had
on our military service members, not to
mention the volumes written by historians
dating back to the Civil War describing the
long-lasting effects of combat on soldiers,
units and communities. Such topics as
post-traumatic stress disorder (PTSD),
traumatic brain injury (TBI) and suicide
capture today’s headlines. Far too little,
however, has been written or understood
about soldiers’ daily living in a post-combat garrison—the time when they are not
actively deployed to the front line, but have
not yet transitioned home, either—including how combat soldiers relate to one
another, their unit leadership and their
community after coming home from war.
This critical time presents unique short- and
long-term challenges and opportunities, and
therefore, post-combat garrison leadership
should merit some thought. What should
military leaders know about their subordi-
nates and themselves to effectively lead in
a post-combat garrison? Is understanding
post-combat garrison culture essential for
leaders? What leadership training is needed
to support post-combat leaders? The answers to these questions can be confounding, but must not be ignored or discounted.
Post-combat leadership is as important as
combat leadership because the leaders of
today directly impact the sustainment of our
prodigious all-volunteer military force of
tomorrow. This leadership has the potential
to mitigate some of the adverse effects of
combat.
In 1984, Larry Ingraham shed light on the
hidden world of the mid-1970s post-Vietnam Army garrison in his book Boys in the
Barracks. Ingraham’s thesis did not intend
to indict the Army, but rather look deeper
into the post-combat garrison to generate a
discussion with Army leadership on policies
that could prevent and mitigate the deleterious behaviors of soldiers and their leaders
on unit functioning. His study revealed such
unit behaviors as the absence of leadership,
rampant drug use, excessive drinking, boreUSC CIR
1
Going Forward
dom, thrill-seeking and negative affiliations.
As Ingraham learned more than 30 years
ago, military leadership must be proactive
in planning for not only the treatment of
the psychological impact of combat, but the
cognitive, behavioral and social behaviors
related to the transition from combat to
peacetime garrison. Ingraham said “it was
more about the barracks, than about the
boys.” In other words, the military unit’s
culture (the visible and invisible—what is
said and not said) was primary to addressing the complicated nature of soldiers’
post-combat garrison life.
The visible and invisible
Nearly 1 million service members have been
diagnosed with a mental health disorder
since 2001 with almost half of these members experiencing multiple disorders. These
veterans suffer from PTSD, TBI, depression and substance misuse or abuse (IOM,
2013), not to mention the less discussed
challenges of anxiety, chronic pain, anger,
isolation, misconduct, risk-taking, divorce,
occupational problems, boredom, difficulty
finding meaning and purpose, and a host of
other daily stressors that service members
navigate as they reintegrate back to garrison
life.
Combat veterans are frustrated with mundane peacetime garrison activities, like
pulling weeds from between rocks, handing
out towels at the garrison gym, and cleaning
already-clean equipment just to occupy duty
time. This frustration with the mundane is
further exacerbated when juxtaposed with
their recent intense combat deployment
experiences where their mission had “real
purpose and meaning.”
Aside from the daily personal challenges
for service members, although progress has
been made, there continues to be organiza2
USC CIR
tional factors that impact service members’
transitions related to their psychological
health, such as mental health care stigma,
significant gaps in the continuum of care
for psychological health and the fact that
the military system does not have enough
resources to adequately support their
psychological health. Recently, a number
of steps have been proposed through a
2013 Presidential Executive Order to help
service members, veterans and their families overcome some of these organizational
factors impeding access to the mental health
services and supports they need. These steps
included:
•
•
•
Enhancing access to mental health
care by building partnerships between
the Department of Defense, Veterans
Affairs (VA) and community providers;
Strengthening suicide prevention
efforts across the force and in veteran
communities; and
Promoting mental health research
and development of more effective
treatment methodologies.
While the above actions are commendable,
innovation is needed at the unit level to enable these supports to be utilized by service
members. Leaders’ values and behaviors
at the small unit level still do not reflect
the larger shift in military culture that the
senior leadership is trying to achieve by
supporting mental health for their subordinates. Simply stated, there is an incongruence between the values and behaviors of
senior leaders and junior leaders. It seems
obvious, based on what is known, that more
is needed at the unit level to address the organizational problems facing our unit leaders struggling to address the needs of service
members transitioning to a post-combat
garrison. For example, rather than simply modifying existing suicide awareness
Implications for Post-Combat Military Leadership
“Leaders’ values and behaviors at the small unit level
still do not reflect the larger shift in military culture
that the senior leadership is trying to achieve ... ”
training approaches or developing new
programs, one might want to look below
the unit’s surface to address the discrepancy
between what is said and what is done at
the next level of leadership.
WHAT IS SAID AND DONE
As stated by retired Army Lt. Gen. David
W. Barno, “... the most important challenge facing the Army [post combat] is not
about finances, logistics, or public opinion,
but about culture—its own” (Barno, 2014).
Edgar Schein, professor emeritus at the
MIT Sloan School of Management, noted,
“if culture is like personality or character,
then it matters in the sense to what extent
is the culture adaptive to both the external
and internal realities. If it’s not adaptive, it
matters a lot. So culture really only matters
when there is a problem” (Schein, 2006).
Based on recent research, our military has
a mental health problem and service members continue to struggle with post-combat
garrison behaviors, which impacts organizational effectiveness. If our military
leaders are aware of these mental health
and transition challenges, but remain in
denial, can we rely on them to address the
problem? Current leaders who have led in
combat are susceptible to many of the same
mental health challenges faced by their
subordinates. Are these leaders getting the
support they need? It might be possible that
these leaders are unable to recognize mental health symptoms in their subordinates
because the symptoms resemble too closely
their own struggles. The flip side, however,
could also hold true. If leaders themselves
believe they are coping well with post-combat challenges, then all of their subordinates
should be coping well, too. And, if not, are
these leaders consciously or unconsciously
perpetuating mental health stigma, judging
the service member as weak or lacking character, or perhaps not supporting help-seeking behaviors?
What about after-duty hours? Are leaders
aware of what goes on after duty hours with
their subordinates? Is it easier to just ignore
the soldiers’ behaviors or conditions? Have
combat experiences recalibrated what matters and doesn’t matter in garrison? As long
as they are doing their job, should leaders be
concerned about their off-duty behaviors,
unless, of course, it’s in violation of military
law?
It can be uncomfortable and maybe even
embarrassing for the leader to address a
subordinate with psychological challenges. Leading is not easy, particularly when
filled with interpersonal conversations that
require considerable training and experience in personnel management. Taking
this issue even further, what about leaders
without combat experience? Will they have
credibility with their combat subordinates?
Can new leaders without combat experience
effectively lead combat veterans? There are
many questions and many challenges ahead
as military leadership tackles this combat-impacted military.
USC CIR
3
Going Forward
what does the leader need?
While we all recognize that leaders are
not mental health counselors, we can all
agree leaders play an important role in how
behavioral health issues are managed in
the unit (i.e., what is said vs. what is done).
Leaders may not know the impact they can
have on the health and well-being of their
subordinates. Leadership has certainly been
extended to the point where it has been
shown to influence organizational effectiveness, subordinate morale and satisfaction,
platoon cohesion, platoon potency, and
subordinate well-being.
Thereby, leadership style under stable conditions predicts performance under unstable
conditions, showing that leader style impacts performance of subordinates on various dimensions of military proficiency, and
that leader style similarly influences follower capacity in terms of self-efficacy, effort,
team orientation and independent thinking.
What leaders pay attention to, measure, and
control is what is noticed by subordinates.
What they believe, what they say, and the
actions they take set the tone for that organization. Behaviorally disengaged leaders,
even if well-intentioned, end up practicing destructive laissez-faire leadership. In
contrast, visible, connected, and thoughtful
leaders send a different message by example
and through personal interactions.
A leader who connects using a relational
orientation where the leader has a professional but personalized relationship with
the subordinate is more likely to connect
at a very important human level. This type
of leadership provides a human connection
that certainly does not speak to every need
of the subordinate, but offers a relationship that recognizes and appreciates their
uniqueness, including developmental needs,
coping styles and preferences for help. In
4
USC CIR
essence, this leader communicates “I see
you,” in terms of benevolent and accountable attention and recognition.
The more experienced leader knows that
post-garrison leadership includes multiple
therapeutic elements that can minimize the
stressful impacts of combat and combat-related experiences. As a coping role-model
demonstrating authenticity and transparency, an optimistic sense-maker who explicitly talks about experiences, meaning, and
vision, and a human connection, the leader
can bring a sense of cohesiveness to the
subordinate’s individual psychological experience as well as to the unit (Bass, 1996).
So, can a leader be trained to be more selfaware, insightful and caring? Can a leader
truly develop the capacity to support others
experiencing mental health and post-combat challenges while dealing with their own
similar challenges? Is this type of leadership
style more personality than capacity? Can
someone be trained through a seminar or
should it be a training requirement for all
military leaders at all levels of professional
development? These are all tough questions
to address, yet their answers are critical if
the power of leadership is to be leveraged to
mitigate the adverse effects of post-combat
behaviors in garrison.
How a leader is trained and what constitutes success in the face of the many obstacles and social changes characterizing
the post-combat garrison military is very
complicated and will need thoughtful and
continued discussion. It is clear that leadership as usual has been challenged and
special training for leaders of today and
tomorrow will be needed to address the
unique needs of our post-combat military
for years to come.
Implications for Post-Combat Military Leadership
conclusion
As programs, services and supports continue to roll out to meet the emerging needs
of this post-combat military, all will be
ineffective without an organizational culture
and leadership that is adaptable, supportive
and caring. Combat veterans need to feel
connected to either people or places because
they have had a breakdown in their familiar community living, a general shattering
of their small combat cohort as a result of
their combat experiences, leaving them to
feel like strangers in their own community.
For this reason, the main task for leaders is
to create a sense of community within their
squad, platoon or company—a place where
the service member feels supported, understood and once again needed.
REFERENCES
Bass, B. M. (1996). Transformational leadership.
Mahway, NJ: Taylor and Francis.
Barno, D.W. (2014, July 10). The army’s next
enemy? Peace. The Washington Post.
Retrieved from http://www.washingtonpost.
com/opinions/the-armys-next-enemypeace/2014/07/10/f02b5180-f0dc-11e3914c-1fbd0614e2d4_story.html
Ingraham, L.H. (1984). The boys in the barracks:
Observations on American military life. Philadelphia, PA: ISHI.
Institute of Medicine. (2013). Returning home
from Iraq and Afghanistan: Assessment of
readjustment needs of veterans, service
members, and their families. Washington, DC:
Author.
Schein, E. H. (2006). Organizational culture and
leadership (4th ed.). San Francisco, CA: A
Wiley Imprint.
Suggested Citation
Hassan, A.M., Castro, C.A., & Jackson, R.J.
(2014). Going forward: Implications for
post-combat military leadership. Los Angeles,
CA: USC Center for Innovation and Research
on Veterans & Military Families.
Cover
U.S. Army photo by Maj. Brian Carlin, 1BCT
PAO, 1st Cav. Div./Fort Hood, Texas
USC CIR
5
1150 S. Olive St., Suite 1400
Los Angeles, CA 90015
T: 213-821-3600
F: 213-740-7735
[email protected]
cir.usc.edu