Wallenius Wilhelmsen Logistics Code of Conduct

Transcription

Wallenius Wilhelmsen Logistics
Code of Conduct
Our core asset is the people
in our organisation
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Dear Fellow WWL Employee,
The Code of Conduct is an essential document for Wallenius Wilhelmsen Logistics. Its most important
success factor is that all employees take personal responsibility to live up to the expectations set forth in
the Code of Conduct provisions. As employees, all of us are the face of the company for our customers,
our business partners, our suppliers and, equally important, to the local communities in which we operate.
All of us, no matter what role you have, represent the company through behaviour and actions, and I
encourage you to support our reputation as a good and respectable corporate citizen. Together we can
continue developing our company and our position as a contributing member of society and a frontrunner
in our industry.
It is your responsibility to read and familiarize yourself with this Code of Conduct and to perform your role
and responsibilities in accordance with the requirements set out here.
With best regards,
Christopher J. Connor, President & Chief Executive Officer
General The WWL Code of Conduct provides a framework
for what WWL considers responsible business
conduct, but it is not exhaustive. This Code
of Conduct, together with the WWL values,
constitutes the basis and framework for our
performance culture and our governing policies,
such as the Compliance Policy. The Code of
Conduct guides both the development of our
policies and processes, as documented in our
Quality Management System, as well as how
we execute these in our business practice and
personal conduct in delivering value to our
customers and the society around us.
The Code of Conduct is a complement to the
laws and cultures in the countries we operate
and addresses core values in the areas of human
rights, labour standards, the environment and anticorruption, and as such it is an important pillar of
our commitment to corporate social responsibility
and our commitment to the UN Global Compact.
Scope and responsibility
This Code of Conduct is applicable to all employees
(permanent and temporary) and consultants in
WWL, its subsidiaries (including subsidiaries more
than 50% owned by WWL), and joint ventures that
are majority owned or controlled by WWL.
standards which are consistent with WWL’s
Code of Conduct. WWL will promote and strive
for such adherence.
It is your responsibility to read and familiarize
yourself with this Code of Conduct and to perform
your role and responsibilities in accordance with
the requirements set out here.
If you have questions regarding the content or
interpretation of this Code of Conduct, or if you
are in doubt with respect to what would be the
appropriate way of handling a potential unethical
situation, please consult your manager, Human
Resources, Legal or a representative of the
Compliance Committee.
Suppliers, subcontractors, agents, and other
business partners of WWL, (including companies
in which WWL has a minority stake, acting on
behalf of WWL), are expected to adhere to
Violation of the Code of Conduct or any applicable
law may result in internal disciplinary action in
accordance with relevant legislation, termination
of employment as well as legal proceedings.
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Wallenius Wilhelmsen Logistics values
The company values are the foundation for all actions within the organisation. These values define the basis for employee behaviour and all employees in the
organisation are expected to be familiar with and understand the company values. Our Code of Conduct is based on the company’s values.
Empowerment
• Engage & Take Responsibility
Innovation
• Challenge & Improve
Teaming & Collaboration
• Share & Contribute
Stewardship
• Care & Respect
Customer Centred
• Understand & Deliver
Employees
WWL’s core asset is the people in the organisation.
WWL’s competitiveness and brand value are
dependent on responsive, competent and motivated
people with a good understanding of the total
business environment.
WWL expects employees to give their best efforts
and learn from their successes and failures in order
to improve their performance. Each employee is
expected to act with the highest sense of integrity
on behalf of the company. We are known as a
company that takes the initiative to learn about our
customers and their needs. All employees should
aim to deliver the best services and contribute to
our customer’s satisfaction while working in the
best interest of WWL. We should deliver solutions
that represent value for the customer and are
profitable for us.
We should strive to create a positive atmosphere
characterized by tolerance and respect towards
one another. WWL has a unique environment of
employees from different cultures, which gives
us the opportunity to learn about one another
and create new values through collaboration. As
a partner in the UN Global Compact, WWL is
committed to contributing to social responsibility on
a global level.
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Equal opportunity and
diversity in employment
WWL does not discriminate on the basis of race,
colour, religion, gender, age, nationality, sexual
orientation, disability or any status protected by
law. All employment must be in compliance with all
applicable laws, including regulations on working
hours, protection of health, equal opportunity,
compensation and human rights. WWL strives to
have women and minorities represented throughout
the company. We provide equal opportunity for
employment and advancement to everyone.
Protection of health and safety
In WWL, all employees should work in a healthy
and safe workplace. We strive to create a clean and
orderly working environment in full compliance with
the standards mandated by law.
Anti-harassment and discrimination policy
WWL prohibits any harassment or discrimination
based on age, nationality, gender, race, sexual
orientation, religion or colour. All employees shall be
protected from all types of harassment (including
sexual harassment) in the workplace and are
encouraged to bring complaints forth in good faith.
(See Discrimination, Harassment and Bullying
Explanatory Note on the Global Intranet.)
Equal pay for work of equal value
WWL has a performance-based management
system. Compensation is based upon the
achievement of results, experience and knowledge,
education and local market conditions. WWL has
non-discriminatory payment practices and accepts
the principle of equal pay for work of equal value.
Working hours and compensation
WWL complies with all applicable laws and
regulations relating to working hours. We always
provide reasonable pay for services performed and
never lower than the minimum wage in the local
job market.
Human rights
WWL supports and works in compliance with the
internationally recognised UN Universal Declaration
of Human Rights.
Forced, exploitative and child labour
WWL condemns all forms of forced labour and
all exploitative working conditions and does not
employ, or cooperate, with entities that employ
persons under the legal working age.
Freedom of association
Subject to the applicable laws and regulations, we
cooperate with employee representatives with the
aim to achieve balance between the interests of the
company and interests of the employee.
Is it legal?
LAW
S
IC
TIT
ETH
EN
Y
O
NO
RA
LIT
Y
ECO
Y
M
M
Is it profitable?
Is it in accordance
with our values?
ID
Is it in accordance
with our ethical
principles?
REP
U TAT I O N
Does it affect
our goodwill?
Is it right?
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Fair competition
Competition and anti-trust law promotes free
enterprise and prohibits behaviour that restricts
fair competition and applies to all business areas.
It combats illegal practices such as price fixing,
allocation of customers or markets, or any abuse of
a dominant market position. WWL is committed to
fair competition and does not tolerate violation of
competition and anti-trust laws and regulations.
Conflict of interest
Activities that create conflict between personal
interests and the interests of WWL should be
avoided by all employees.
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Bribes and facilitation payments
WWL is committed to prevent the occurrence of
bribery in all activities under our effective control.
Any offering or accepting of bribes in any form to
any person, whether private or public, direct or
indirect, through third parties, is prohibited. WWL
recognizes that facilitation payments are bribes, and
as such WWL is committed to work to identify and
eliminate them. If a facilitation payment is demanded
of you in order to avert an immediate threat to life
or health of any person, such payments are not
prohibited, but must be immediately reported to
Legal & Compliance. Further guidance with regard
to WWL’s stance on bribery can be found in our
Anti-Bribery & Anti-Corruption Policy.
Gifts and favours
WWL employees, or members of their families,
must not allow gifts and hospitality to influence their
objectivity and independence, or cause others to
perceive an influence. Reversely, no WWL employee
shall offer gifts or hospitality when it could affect, or
be perceived to affect, the outcome of a business
transaction. Even gifts of moderate value should only
be offered or accepted where it is an acceptable
business practice. Gifts or benefits received or given
with a retail value of more than USD 200 must be
recorded in WWL’s Gifts and Gratitude Register,
and declared to immediate managers.
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External information/insider trading
WWL strictly prohibits the disclosure of any
business-sensitive information about the company
or customers that is not in the public domain,
such as sharing information about the names
of customers externally. Any inside information
that can have value to others should be handled
appropriately and under no circumstances be
provided to other parties.
Environment
WWL is dedicated to reducing the negative impact
of our operations on the environment. While we
are committed to complying with all applicable
environmental regulations, our ambition is to always
be that vital step ahead of existing and emerging
requirements by implementing environmental
procedures and technologies that we believe will
lead the way in our industry.
Protection of company information
Company information should be managed in
a secure manner. This includes preventing
unauthorised disclosure of company information to
any other person or organisation as well as copying
or removing the company information in whatever
form from the company’s premises without due
authorisation. Each employee’s obligation to
safeguard company information continues even if
employment with WWL has been terminated.
We expect and encourage our employees to
support and participate in activities promoting the
reduction of pollution, conservation of resources
and other means of environment protection.
We also offer, on a discretionary basis, support to
community initiatives that demonstrate commitment
to environmental responsibility.
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Proper accounting and record keeping
WWL maintains the highest standards in our
accounting and financial information. Our records
have to be accurate, complete and processed in a
timely manner. All employees involved in accounting
and reporting are responsible for the accuracy and
validity of all the company’s financial records.
Quality Management
WWL uses ISO 9001 to drive quality standards in
the business. We are continuously developing and
improving our quality management system to ensure
customer satisfaction by meeting, and where
possible exceeding our customer’s requirements.
All employees should know our Quality Policy.
WWL’s processes, policies, procedures
and instructions can be found in the Quality
Management System. Each employee is responsible
for knowing and following the documents relevant
to the area in which they work. This ensures that
we deliver high quality to our customers, work
according to best practice as well as contribute
to continuous improvement.
Declaration of compliance
As an employee in WWL, you will be requested
on an annual basis (in connection with the
Performance Dialogue), to confirm that you have
read and familiarized yourself with this Code of
Conduct and performed your responsibilities in
accordance with the requirements set forth here.
Suppliers, subcontractors, agents and other
business partners are expected to sign declarations
confirming compliance with standards which are
consistent with the Code of Conduct of WWL.
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Questions about the Code of Conduct
If you have questions regarding the content or interpretation of this Code of Conduct,
you are strongly encouraged to contact your manager, Human Resources, Legal or a
representative of the Compliance Committee.
Contact channels for concerns
regarding ethical business conduct
If you are aware of unethical conduct, you should
immediately report this to your manager or another
WWL manager you trust, Human Resources,
Legal, or a representative of the Compliance
Committee. Your willingness to come forward
with concerns is important to us. You can report
unethical behaviour and policy violations securely
and confidentially by using the Ethics Alert Line
either via the web or by telephone. Details can be
found on the Global Intranet.
WWL ensures that there will be no retaliation
against you for reporting possible violations in good
faith. Any employee knowingly making a false report
with the purpose of harming another individual will
be subject to disciplinary action.
For any questions please contact the Global Head
of Human Resources.
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Responsible logistics from factory to dealer
Wallenius Wilhelmsen Logistics delivers
innovative and sustainable global shipping and
logistics solutions for manufacturers of cars,
trucks, heavy equipment and specialised cargo.
The company has a strong environmental focus
and is an industry leader in developing innovative
solutions to reduce its operational impacts on the
environment.
www.2wglobal.com
Our company history goes back centuries, and
we plan to continue to contribute to the global
logistics industry for centuries to come. We have
a responsibility towards our customers, towards
the communities in which we live, and towards one
another in the company. Responsible logistics
is about having a long term view in customer
relations, with regards to the environment, on
social responsibility and governance. It’s about
doing our job with the next generation in mind.

Wallenius Wilhelmsen Logistics Code of Conduct

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