CareLink® Personal Installation Guide

CareLink® Personal Installation Guide
First steps to upload data to
CareLink® Personal
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Installation CareLink™ USB driver
Which operating system do you use?
Windows XP
Windows Vista
Windows 7
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Windows XP
If your computer is running the
Windows XP operating system, there
is a setting needed in order to
prepare your computer for uploading
device data.
You only need to change this setting
for the first device upload with a
CareLink™ USB
Set security level to ‚Medium‘:
Open Internet Explorer > Tools >
Internet Options > Security
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Windows Vista / Windows 7
If your computer is running the Windows
Vista or Windows 7 operating system,
there are some additional steps to follow in
order to prepare your computer for
uploading device data.
You only need to perform these steps for
the first device upload with a CareLink™
USB
Run internet browser as Administrator:
Start > All Progams > Right click on Browser >
Run as Administrator
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Enrolling
Enter www.carelink.minimed.com by
clicking this link or write it into the web
address field.
(Not in the
search field!)
Before you can use the system to store
data and create reports, you must
enroll. During enrollment you will
provide information about yourself
through an enrollment form.
Click the Sign Up Now button, and
complete the following steps of
enrollment.
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CareLink™ USB Driver
installation
The first time you want to upload
data the USB driver will be installed
during the upload procedure.
Click the Upload button, and follow
the instructions on the window.
When you are ready to go to the
next step, click Next > to display
the next window
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Connect CareLink™ USB
Connect the CareLink™ USB
when it’s prompted.
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Data upload
After the successful installation you
are able to upload the data.
Click the Finish button to start the
upload.
WARNING: If a bolus or temp basal is
being delivered, allow it to finish
before uploading the pump.
CAUTION: The pump will be in
SUSPEND mode during an upload.
Make sure the pump is taken out of
SUSPEND mode when the upload is
complete.
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What to do if…
• CareLink™ USB is not recognized
• CareLink™ USB driver installation
failed
Try another USB port or reinstall
the driver as below:
1. Disconnect the CareLink™ USB
2. Close the Internet browser
3. Delete the CareLink™ USB driver
(according to your operation system choose below)
4. Repeat the previous steps to
install the driver
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Windows XP
Delete the CareLink™ USB driver
1. Right click on Start
> Explore
2. C:\Documents and Settings\
All Users
3. Tools > Folder Options
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Windows XP
Delete the CareLink™ USB driver
4. View > Show hidden files and folders
5. Double Click:Application Data
6. Right click on Medtronic folder
and delete
7. Open Internet Explorer, Set Security Level to Medium: > Tools > Internet
Options > Security. Enter the CareLink web address and follow the Upload
steps.
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Windows Vista / Windows 7
Delete the CareLink™ USB driver
1. Click on Start > Computer
2. Local Disk (C:)
3. Organize > Folder and File Options
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Windows Vista / Windows 7
Delete the CareLink™ USB driver
4. View > Scroll down >
Show hidden files and folders
5. Double Click: ProgramData
6. Right click on Medtronic folder
and delete
7. Open the internet page as an administrator, enter the
CareLink web address and follow the Upload steps.
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