24 Apr 2014 Report SIX Annual Report 2013
Transcription
24 Apr 2014 Report SIX Annual Report 2013
Annual Report 2013 SIX Annual Report 2013 At a glance Millions of financial transactions pass through the SIX infrastructure every day: securities are traded and settled, and cashless payments with or without cards are facilitated and processed. In addition, financial information from around the world is collected, processed and distributed. 1,004 CHF Thanks to its cutting-edge technology, SIX sets global standards for securities trading in terms of speed and capacity. billion was traded on the stock exchange. SIX Swiss Exchange is the reference market for around 35,000 securities and one of Europe’s leading stock exchanges. In the Financial Information business area SIX combines local market knowledge with global coverage and is committed to providing top-quality data. Listing of securities for regulated exchange trading Operation and monitoring of trading in equities, bonds, funds (Sponsored Funds), exchange traded funds, exchange traded products, warrants and structured products Distribution of index and market information SIX operates the Terravis platform for the electronic processing of land registry and mortgage transactions and offers fiduciary management of registered mortgage notes. 3 2 SIX is one of the world’s leading providers of financial information. 12.4 million properties can be accessed online on the Terravis portal. Procurement, refinement and distribution of reference data, valuation information, market data and administrative information on financial instruments million financial instruments are covered by the SIX data universe. SIX Annual Report 2013 At a glance Trading The core business of SIX is the financial market infrastructure. This includes what is known as the Swiss value chain, which enables securities transactions to be processed smoothly and efficiently. Trading platform Matching CHF 42.60 per share Order Buyer Buy 1,000 Order Seller Sell 1,000 Clearing Central counterparty Clearing Collateral Buyer The Swiss National Bank (SNB) rates some of the services provided as systemically important and therefore monitors them. Settlement Securities settlement System SECOM receives 1,000 Collateral Seller delivers 1,000 Buyer Seller Payment settlement System SIC pays CHF 42,600 240 receives CHF 42,600 million trades were cleared. SIX offers forward-looking solutions thanks to its many years of experience, fully automated infrastructure and international network. SIX is a leading post-trade partner for stock exchanges and other trading platforms in Europe. Clearing, settlement and custody in relation to securities transactions Central securities depository for Swiss securities Managing share registers, organizing general meetings SIX is committed to using the latest technology and offering innovative solutions for cashless payments with or without cards. SIX is the market leader in acquiring and processing card transactions in Switzerland, Austria and Luxembourg. 50.6 Issuing cards Acquiring and processing card transactions CHF SIX operates systems for the settlement of interbank payments (SIC), electronic direct debits and electronic billing. 420.1 billion was processed in the card business. million transactions between banks were settled via SIC. 3 SIX Annual Report 2013 Highlights 2013 was an excellent financial year for SIX. All business areas achieved growth by winning new clients or providing more services to existing clients. The operating result increased significantly thanks to a high level of cost discipline and efficiency gains. Profitability improved in all SIX business areas. 4 SIX Annual Report 2013 Highlights 1,582.7 Total operating income CHF million 15.5 EBIT margin % 244.6 Earnings before interest and tax (EBIT) CHF million 210.2 Group net profit CHF 7,985.0 million Balance sheet total CHF 3,777.3 million Workforce in full-time equivalents AA– 77.4 Equity ratio % Standard & Poor’s rating 5 SIX Annual Report 2013 Diversity, harmonization, expertise, mobility, networking: our society is changing faster than ever. Being able to answer tomorrow’s questions today gives us the edge. Inconspicuous and yet ubiquitous: SIX provides services that are of particular importance to the Swiss economy. But we have points of contact with SIX in our everyday lives, too. Come with us to five European cities and discover the role played by SIX both inside and outside the world of business in Zurich, Frankfurt, Geneva, Budapest and Bern. Geneva Frankfurt Zurich Bern Budapest 6 SIX Annual Report 2013 Contents 8 Foreword 10 Report on the business year Strong result and broad-based growth 20 Business area Swiss Exchange A lively and eventful year on the stock markets 23 Exchange Regulation 30 Business area Securities Services Strengthening client focus 33 Business area Financial Information Significant improvement in profitability 42 Business area Payment Services Strong international growth 52 Corporate Responsibility The backbone of the Swiss financial center 57 64 66 76 78 Government supervision Risk management Organization and competencies Consolidated balance sheet and income statement Locations 7 SIX Annual Report 2013 Alexandre Zeller and Dr. Urs Rüegsegger “We must convince our clients by means of top-quality services and solutions that offer them decisive added value.” Dear shareholders and partners Dear readers 2013 was a successful financial year for SIX. We achieved growth in all business areas and increased our profitability. Operating income grew by 8.9 % to CHF 1,582.7 million, primarily in international markets for Payment Services and the clearing business. We are delighted to report that we have also been able to retain our excellent position in the Swiss domestic market. For example, SIX successfully defended its position as the reference market for trading in Swiss blue-chip stocks. The measures implemented in 2011 in order to reduce the cost base also bore fruit. Group net profit, adjusted for the net income from the sale of the Eurex holding in the previous year, consequently rose by a gratifying 45.5 % to CHF 210.2 million. The loss of the Eurex stake’s contribution to profits was therefore largely compensated. 8 SIX Annual Report 2013 Foreword Business performance is very satisfactory and places us in a good position to confront the current challenges. A profound change is currently taking place in the business models of banks – and therefore of our clients. Competition is also intensifying in the field of financial market infrastructure: not only is there pressure on prices and margins, but new business models based on technological developments are opening up the market to other providers. However, times of far-reaching market change also offer opportunities that we hope to exploit together with our clients. We have three priorities in this respect. The first of these is client satisfaction. We aim to be the preferred partner of our clients. This means convincing them, by means of top-quality services and solutions that offer them decisive added value. We therefore place great emphasis on developing new and innovative products and services. This requires a high degree of expertise, commitment and innovation. We therefore invest in developing our employees and create an environment in which they can make full use of their specialist knowledge and dedication. The second priority is to increase business volumes and achieve economies of scale as a result. First of all, we want to grow all our business areas in Europe. Here, the biggest growth opportunities are to be found in the card business. In autumn 2013 we acquired PayLife Bank, Austria’s largest provider in the acquiring business and biggest credit card issuer. Our third priority is to increase efficiency and productivity, in order to maintain the competitiveness not only of SIX but also of our clients and the Swiss financial center. We are achieving this firstly through rigorous cost discipline and the streamlining and harmonization of processes and platforms. Secondly, we are constantly investing in technological developments and in the stability of our infrastructure. SIX stands for a stable and efficient financial market infrastructure. That lies at the heart of our mandate. In recent years we have proved that we can succeed in a difficult environment. We are therefore particularly pleased that the Swiss National Bank has commissioned SIX to operate the trading platform for SNB money market transactions and the repo interbank market. This is a significant vote of confidence. Together with our employees we will do all we can to ensure that our expertise and the quality of our services continue to provide our clients with a dependable source of support in the future. We would like to thank our employees for all their hard work and dedication. Our special thanks go to our clients and shareholders for the trust and loyalty they demonstrate. Alexandre Zeller Chairman of the Board of Directors Dr. Urs Rüegsegger Group CEO 9 SIX Annual Report 2013 Strong result and broad-based growth 2013 was an excellent financial year for SIX. All business areas increased their operating income compared with the previous year, by winning new clients or providing more services to existing clients. The operating result increased significantly thanks to good cost discipline and efficiency gains. Operating income rose 8.9 % to CHF 1,582.7 million. Adjusted for the net income of CHF 266.0 million from the sale of the Eurex holding in the previous year, earnings before interest and tax (EBIT) increased by 38.4 % to CHF 244.6 million. Group net profit was up 45.5 % to CHF 210.2 million. The EBIT margin was 15.5 %. SIX significantly improved its result in the 2013 reporting year. This was attributable firstly to increased activity on the financial markets and an expansion in international business for Payment Services. Secondly, the excellent performance also resulted from aligning the service range and organization more closely with client needs and optimizing the cost structure. In a fiercely competitive environment with high pressure on margins, all business areas grew in terms of revenue and improved their earnings before interest and tax (EBIT). Overview of key figures Key figures in CHF m Total operating income Total operating expenses Operating profit Share of profit of associate Net financial result EBIT Group net profit Balance sheet total Workforce as at 31/12 (full-time equivalents) Ratios (in %) Return on equity 3 Equity ratio as at 31/12 3 1 2 3 A s part of the conversion to IFRS, the previous year’s figures were adjusted for the purposes of comparison. I ncludes proceeds of CHF 266.0 million from sale of Eurex holding. Average equity between 31 December 2012 and 31 December 2013 10 2013 2012 1 Change in % 1,582.7 –1,386.6 196.2 24.4 24.0 244.6 210.2 7,985.0 3,777.3 1,453.3 –1,327.7 125.6 29.7 287.4 2 442.7 2 410.4 2 7,943.5 3,554.0 8.9 4.4 56.2 –17.7 –91.7 –44.8 –48.8 0.5 6.3 9.4 77.4 19.7 81.8 –52.1 –5.4 SIX Annual Report 2013 Report on the business year SIX is reporting in accordance with the International Financial Reporting Standards (IFRS) for the first time. The More details about conversion previous year’s figures have been adjusted for the purposes of comparison. to IFRS on page 13 bottom Expansion of international business SIX increased its revenues in the 2013 financial year. Operating income rose by 8.9 % to CHF 1,582.7 million. Payment Services registered the highest growth, at 15.0 % or CHF 96.9 million, thanks to the expansion of the international business and record sales of payment terminals (5.1 %) and the acquisition of Austria’s PayLife Bank GmbH (9.9 %). By acquiring PayLife Bank on 19 September 2013, SIX purchased not only the largest Austrian provider in the acquiring business, but also Austria’s biggest credit card issuer. SIX has therefore taken an important step forward in More information about PayLife on page 45 bottom implementing its international growth strategy. In the Securities Services business area, growth of 6.6 % was largely due to higher deposit volumes in the custody business and a higher number of international clearing transactions. The increase of 4.1 % in the Swiss Exchange business area was primarily due to the integration of Scoach Switzerland Ltd, following the ter mination of the joint venture with Deutsche Börse AG. Financial Information recorded most of its growth in the reference data and customized software solutions businesses, increasing its operating income by 2.7 %. Ongoing optimization of cost base Thanks to the ongoing optimization of operating costs, operating expenses rose by only 4.4 % to CHF 1,386.6 million despite higher growth-related transaction costs and the integration of PayLife as of November 2013. While personnel expenses inched downwards by 0.2 %, other operating expenses rose by 10.5 %. Operating profit climbed markedly, increasing 56.2 % to CHF 196.2 million. Operating income per segment in CHF m Swiss Exchange Securities Services Financial Information Payment Services Corporate and elimination Total operating income 1 Earnings before interest and tax (EBIT) come to CHF 244.6 million. Adjusted for the net income from the sale of Eurex in the previous year, EBIT rose by 38.4 % or CHF 67.9 million. The EBIT margin was 15.5 %. Group net profit for 2013 is CHF 210.2 million, compared with CHF 410.4 million in the previous year, which represents a decline of CHF 200.2 million. Adjusted for the net income of CHF 266.0 million from the sale of Eurex, the increase in the Group net profit for 2013 was a plea sing CHF 65.7 million, or 45.5 %. The loss of the contribution to profits of the Eurex stake, which was sold in 2012, was therefore largely compensated. The return on equity fell to 9.4 % (2012: 19.7 %). With an equity ratio of 77.4 % (81.8 %), SIX has a very solid capital base. More rigorous client focus In the year under review, SIX paid great attention to strengthening its client focus. The aim is to understand clients, their challenges and needs more thoroughly, in order to be able to offer them high-quality products and innovations that provide clear added value. In 2013 the business areas implemented numerous measures to bring themselves closer to clients and their requirements. Furthermore, Securities Services adapted its structure in line with the changing market conditions and laid the foundations for a more intensive dialog with clients. Anteil Betriebsertrag pro Segment Shaream of operating income per segment 198.5 259.9 387.9 2012 1 190.7 243.9 377.8 743.6 –7.2 1,582.7 646.7 –5.7 1,453.3 2013 The net financial result amounts to CHF 24.0 million, compared with CHF 287.4 million in the previous year. The large profit in 2012 was primarily attributable to the sale of the Eurex holding. Net income from the Eurex sale amounted to CHF 266.0 million, of which CHF 95.4 million is accounted for by the adjustment to the IFRS accounting standard. Change in % 4.1 6.6 2.7 15.0 27.3 8.9 A s part of the conversion to IFRS, the previous year’s figures were adjusted for the purposes of comparison. Swiss Exchange 12.5 % Payment Services 47.0 % Securities Services 16.4 % Financial Information 24.5 % 11 SIX Annual Report 2013 Report on the business year At the end of the year SIX conducted a Group-wide client satisfaction survey for the first time. This revealed opportunities for development in the areas of communication, price transparency and involving clients in the development of innovative products, which are More information about all topics that are currently being addressed by client satisfaction on appropriate projects. page 55 The first measure arising from this survey was the trial introduction of top account management, starting with two major clients. They are now looked after from a single source, irrespective of the SIX business area that provides them with services. This approach will be extended to other clients in the future. Centralization of IT functions To enable all business areas to focus more closely on clients and markets, SIX is also uniting all IT functions under one roof in its new Global IT division. In addition, SIX is confident that bringing its expertise together in this way will increase flexibility and reduce project risks. At the same time, SIX aims to reduce operating costs sustainably by conducting a far-reaching harmonization of its system architecture and development methods. The Global IT division comes into operation on 1 April 2014. Investing in infrastructure In order to remain competitive and boost efficiency, SIX constantly invests in its infrastructure and in streamlining the architecture and improving the stability of its platforms and systems. It invested CHF 73.0 million in this area in 2013. EBIT per segment The Securities Services business area has begun preparing to connect directly to the single, Europe-wide processing platform for securities transactions, TARGET2Securities (T2S). SIX expects the required investment to amount to approximately CHF 30 million by 2017. The project for the comprehensive overhaul of the IT platform of the Financial Information business area was finally halted in May because of technical problems. Value adjustments amounting to CHF 14.3 million on intangible assets were made in 2013. However, SIX is constantly investing in the existing platform to safeguard its capacity and performance. In addition to the processing platform in Switzerland, SIX is constructing a powerful platform in Luxembourg for issuing and processing international cards. SIX is therefore expanding its offering for the European market significantly. The first Luxembourg banks migrated to the platform at the end of 2013. Serving the Swiss financial center SIX operates vital infrastructure, such as the Swiss Interbank Clearing system (SIC) and the Settlement Communication System (SECOM), on behalf of the Swiss financial center. As a central counterparty for clearing, SIX also has an important risk management function. The Swiss Share of EBIT per Ergebnis segmentpro Segment Anteil betriebliches in CHF m 2013 2012 1 Change in % Swiss Exchange Securities Services Financial Information Payment Services Corporate and elimination 94.9 31.5 8.2 89.6 20.4 77.8 27.8 –14.2 73.6 277.8 2 22.1 13.1 158.0 21.8 –92.7 244.6 442.7 2 –44.8 Total EBIT In 2013 all trading segments of the Swiss Exchange business area were migrated to the X-stream INET platform, which had been introduced for equity trading in the previous year. This powerful platform is therefore now also available to the other trading segments. A s part of the conversion to IFRS, the previous year’s figures were adjusted for the purposes of comparison. 2 I ncludes proceeds of CHF 266.0 million from sale of Eurex holding. Corporate and elimination 8.3 % Swiss Exchange 38.8 % Payment Services 36.6 % 1 12 Financial Information 3.4 % Securities Services 12.9 % SIX Annual Report 2013 Report on the business year National Bank (SNB) designates these three facilities as systemically relevant. “In order to remain competitive and boost efficiency, SIX constantly invests in its infrastructure.” The new platform for the interbank payment systems SIC and euroSIC (SIC4) for real-time gross settlement allows Swiss payments to be switched over to the international SEPA formats. The development work is on schedule, and the new generation of euroSIC will come into operation in April 2015, with the updated version of SIC following a year later. From May 2014 SIX will also operate a trading platform for SNB money market transactions and for the repo interbank market. The repo business is the SNB’s most important monetary instrument for influencing the money supply and short-term money market interest rates. tional growth, particularly for Payment Services. The corporate focus is still on increasing client satisfaction through high quality and reliability, and on innovative solutions that create added value for clients. In 2014 both the financial sector, and SIX as a financial infrastructure operator, will be faced with numerous challenges on the regulatory front. SIX intends to ad vocate for an efficient, competitive financial center at a political and regulatory level. Outlook: client focus and innovation SIX is expecting the market environment to remain competitive in the current year, with continuing pressure on margins. Nevertheless, SIX is predicting further interna- From RRV-FINMA to IFRS By converting to IFRS accounting standards, SIX is primarily taking into account the increasingly international focus of its business model. The transparency of financial reporting is also being increased. As part of the conversion to IFRS, the previous year’s figures were adjusted for the purposes of comparison. This results in a change in the Group net profit for 2012 of CHF 90.3 million: from CHF 320.1 million under RRVFINMA to CHF 410.4 million under IFRS. The higher profit is mainly due to the reassessment of the currency corrections. These were previously recognized in equity for the Eurex holding. The sale proceeds from the Eurex holding have increased by CHF 95.4 million as a result. Personnel expenses have risen by CHF 11.3 million as a result of the first application of IAS 19 revised. The fact that scheduled amortization of goodwill is no longer permitted under IFRS has reduced depreciation and amortization by CHF 6.0 million. Reconciliation of Group net profit 2012 (in CHF m) 2012 Group net profit under RRV-FINMA Proceeds from sale of Eurex holding First application of IAS 19 revised Amortization of goodwill Other IFRS adjustments Group net profit under IFRS Adjustment Financial result Personnel expenses Depreciation, amortization and impairment Various 320.1 95.4 –11.3 6.0 0.2 410.4 13 Diversity. Vielfalt. 14 From planning for the future to shopping at the weekly market, never have we had so many different options, and never has the number of alternatives been so great. Such diversity helps us to make comparisons and allows us to see things in a new light. Where there are many opportunities, there are also many solutions. 15 Oliver Heusser from the Bank Julius Baer is convinced that modern exchanges will have to continue to strike out in new directions in the future, too, in order to offer their trading partners the widest possible variety of solutions – such as the Sponsored Funds segment. As the first sponsor and market maker for the new Sponsored Funds segment, Bank Julius Baer has brought 286 investment funds In 2013, these funds were traded 1,673 times. to the stock exchange. Between the segment’s launch and the end of 2013, turnover for the exchange-traded funds came to CHF 200 million. In a society that has such a high regard for freedom of choice, people also expect options and alternatives when investing money. SIX has introduced the Sponsored Funds segment in response to this trend. Since March 2013, Sponsored Funds has given investors another instrument that they can buy and sell daily on the stock exchange and that also protects them from default risk while offering optimum diversification. 16 Corinna Bachmann knows how important it is to plan for her retirement right now. “I used to think that the third pillar (private pension scheme) was enough for me. But my bank advisor has since explained to me that exchange-traded investment instruments are particularly advantageous.” She is especially keen to invest sustainably. Trading segments Number of tradeable products Equities 272 Bonds 1,636 ETFs* (incl. funds) 970 ETPs** 52 Sponsored funds 330 Structured products and warrants 34,283 Turnover in CHF billion Structured products and warrants 30 Funds & ETPs 7 ETFs 91 Bonds 164 Equities 717 In 2013, different issuers such as financial institutions, countries and companies raised approximately CHF 90 billion via SIX Swiss Exchange. * ETF: Exchange traded fund **ETP: Exchange traded product Zurich, 4 December 2013, 1:20 pm 17 SIX Annual Report 2013 Oliver Heusser admires the panoramic view from the Uetliberg over Zurich and Lake Zurich all the way to the Alps. “It is a characteristic of our times that we get lost in the detail,” he says. “However, it is also important to see the whole picture. Up here is the perfect place for that – at least when there’s no fog, anyway.” With its new Sponsored Funds trading segment, SIX has once again expanded the investment universe in collaboration with its clients. For private investors, the new segment primarily brings greater diversity, offering them even more alternatives in accordance with their investment wishes and preferences. 18 SIX Annual Report 2013 “Thanks to Sponsored Funds we can trade investment funds as easily as shares.” Oliver Heusser talks about the newest trading segment of SIX. A huge number of different investment instruments are now traded on the stock exchange. What advantages does this vast range bring to the investor? Today’s investment universe is like nothing that has ever been offered to investors before. There are suitable investment opportunities for every risk profile and client segment, both private and institutional. In addition, the stock exchange guarantees transparent and fair trading at all times. This diversity has increased even more in the past year: you have worked with SIX to launch a new trading segment for Sponsored Funds. What is that all about? In 2013 we brought 250 traditional investment funds from around 60 lead ing providers to the stock market, covering a wide selection of asset classes, countries, regions, sectors, themes and strategies. This new segment allows investors to trade traditional investment funds at any time, exactly like shares. What prompted you to take this step and who benefits from it? Traditional funds can only be bought and sold after a time lag, and orders are calculated using the net asset value. However, this is not known at the time of the order, because the exact value is only calculated once a day. Since investment funds are now being traded on the stock exchange and the sponsor is constantly quoting a price, investors can now also sell and buy these funds at any time. Which client groups are these Sponsored Funds aimed at? The trade in Sponsored Funds on the Swiss stock exchange is aimed at a whole range of client segments: private investors, portfolio managers, indepen dent asset managers and institutional investors. Pension funds, in particular, have been given new investment opportunities thanks to Sponsored Funds, because they are legally obliged to invest part of their assets in exchange-traded instruments. However, Sponsored Funds are attractive to all institutional investors, since they always need a reference price for their investments and have to ensure liquidity. Oliver Heusser joined Bank Julius Baer in 2009. Since then he has been working with Beat Auerbach and Thomas Kägi to develop the exchange-traded investment fund segment. Did the segment get off to a good start in your view? Naturally, it takes time to develop a new segment like this. However, in my opinion the launch went even better than expected. A total of 305 different funds are already being traded. Zürcher Kantonalbank has entered the segment as another market maker. I’m sure that other products will follow in the future. There is huge potential in the funds segment. 19 SIX Annual Report 2013 Swiss Exchange A lively and eventful year on the stock markets SIX can look back on a pleasing year on the stock markets: trading turnover rose by 12.5 % to CHF 1,004.4 billion. The service offering was expanded in March with the launch of a new trading segment, Sponsored Funds. The strategically important trading in structured products was integrated into the organization following the dissolution of Scoach, the joint venture with Deutsche Börse. Operating income rose by 4.1 % to CHF 198.5 million, and earnings before interest and tax (EBIT) increased by 22.1 % to CHF 94.9 million. The radical transformation of the stock market landscape in recent years poses challenges to operators of regulated stock exchanges. Newly created, in some cases supranational, stock exchange organizations and newly invented alternative trading platforms such as multilateral trading facilities (MTFs) have increased competition between exchanges and led to fragmentation, particularly in equity trading. Changes are taking place in the stock exchange environment at the regulatory level, too: both the Financial Market Infrastructure Act (FMIA) in Switzerland, and the revision of the Markets in Financial Instruments Directive Key figures for the business area Swiss Exchange Number of tradeable products SPI market capitalization (in CHF m) 1 2 2012 1 190.7 77.8 237.9 1,004.4 892.6 12.5 34.5 37,425 1,187,543 31.5 35,222 973,071 9.3 6.3 22.0 4.1 22.1 10.2 s part of the conversion to IFRS, the previous year’s figures were adjusted for the A purposes of comparison. Including Scoach Switzerland Ltd 20 Funds on page 19 Share of blue-chip trading by participant location Change in % 198.5 94.9 262.1 2013 Operating income (in CHF m) EBIT (in CHF m) Workforce as at 31/12 (full-time equivalents) Stock exchange trading volume 2 (in CHF bn) Number of transactions 2 (in m) (MiFID II) at the European level, are approaching their final stages. Particular attention is being paid to derivatives trading, a large proportion of which – like bond trading – still takes place over the counter. A new form of exchange trading In March 2013 SIX expanded its regulated exchange trading service by launching the Sponsored Funds segment, with Bank Julius Baer as the first sponsor. At the end of 2013, 305 investment funds from over 60 issuers were admitted to trading. Another sponsor, Zürcher Kantonalbank, was added in 2013. More about Sponsored Total turnover (in CHF m) 1,163,953.2 = 100% The Netherlands 1.6 % Switzerland 28.8 % Sweden 0.3 % France 9.0 % Ireland 4.6 % Liechtenstein 0.2 % Germany 1.4 % United Kingdom 54.1 % SIX Annual Report 2013 Business area Swiss Exchange Foreign currency equities and bonds recover In 2013 it was not just the major equity indices that reached record highs: SIX also recorded another increase in trading activity. Overall, trading turnover was up 12.5 % compared with the previous year, to CHF 1,004.4 billion, and the number of trades rose by 9.3 % to 34.5 million. While most other major European stock exchanges registered a drop in equity trading volumes, SIX recorded an increase of 19.9 % to CHF 716.6 billion. The number of trades grew by 9.8 % to 32.2 million. SIX was able to defend its position as the reference market in the fiercely competitive business of trading Swiss blue-chip stocks. Its average market share overthe year was 66.0 % (2012: 67.5 %). Equity trading turn over increased by Trading in bonds denominated in Swiss francs saw a decline in activity. Trading turnover fell to CHF 163.8 billion, corresponding to a decrease of 11.6 %. The main Swiss bond index also declined slightly. There were 506,781 trades in all, down 6.0 % on the previous year. 19.9 %. By contrast, there was a pleasing rise in trading turnover for foreign currency bonds. Although the number of trades fell by 25.3 % to 18,220, trading turnover rose 71.5 % to CHF 3.0 billion. After falling in the previous year, trading in exchange traded funds (ETFs) also increased significantly, to end only slightly below the record figure achieved in 2011. Trading turnover rose 19.3 % to CHF 90.7 billion, and the number of trades grew by 16.5 % to 931,569. Integration of structured products trading Trading in structured products is strategically important for SIX and forms an important component of the business portfolio. At the end of June 2013, Scoach, the joint venture with Deutsche Börse, was dissolved and the former Scoach Switzerland Ltd was then integrated into the Swiss Exchange business area as a separate entity. The termination of the cooperation agreement enables SIX to focus even more closely on the needs of participants in the Swiss market for structured products and to promote trading in a targeted manner. Listing and connection fees were reduced as an initial measure. Since 1 January 2014, the exchange for structured products has been operating under the name “SIX Structured Products Exchange.” The trading turnover of the SIX Structured Products Exchange fell to CHF 30.3 billion, corresponding to a decrease of 4.9 %. The number of trades declined by 3.6 % to 862,171. Low level of IPOs Once again, there were few initial public offerings in Europe in 2013, because persistently low interest rates meant that companies could still borrow on favorable terms. SIX facilitated one of the biggest IPOs in Europe for the second year in succession, when Cembra Money Bank – formerly GE Money Bank – went public. Cembra placed shares with a total volume of CHF 1,046 million with new investors. The ETF segment gained a new issuer, ETF Securities, along with 119 products. At the same time, 65 ETFs were removed from trading, partly because of the sale of Credit Suisse’s ETF business to BlackRock’s iShares. At the end of the year, 940 products from 18 providers were listed. Business area Swiss Exchange The Swiss Exchange business area provides stock exchange trading services in both the cash and securitized derivatives markets. Equities, bonds, exchange traded funds and exchange traded products as well as investment funds (Sponsored Funds), warrants and structured products are traded on the two stock exchange trading platforms SIX Swiss Exchange and SIX Structured Products Exchange. SIX also distributes raw market data and index products. In the interests of the Swiss financial center, SIX provides efficient and transparent pricing in the various trading segments and ensures that all participants have equal access to high liquidity. SIX aims to defend its status as the reference market for Swiss securities and its market share for Swiss blue-chip stock trading, and it also intends to achieve economies of scale through the internationalization of its services. In the area of data and index products, SIX operates two joint ventures: STOXX, a provider of global indices, and Indexium, a provider of index calculation services. 21 SIX Annual Report 2013 Business area Swiss Exchange Bonds totaling CHF 78.8 billion (CHF 84.8 billion) were issued, most of them by Swiss issuers. Among the total of 337 bonds issued (357), 126 (170) came from abroad. In 2013, 9 foreign currency bonds were listed, which was a significant increase on the previous year (2). This was mainly attributable to banks and insurance companies managing their equity by issuing subordinated bonds primarily in foreign currencies. A total of 46,073 new warrants and structured products were offered on SIX Structured Products Exchange, 2.3 % more than in the previous year. COSI products (Collateral Secured Instruments) passed the CHF 3 billion mark for the first time. There was particularly high demand for structured products with reference bonds – their share increased to 13 % (9.8 %). The segment has also been open to German guarantors since the end of 2013. EFG Bank became the seventh bank to provide collateral in the COSI segment. Anniversary year for indices There were two anniversaries in 2013 in the area of data and indices. It was the 25th anniversary of the SMI index, while STOXX, the sales platform for the indices calculated by SIX, celebrated its 15th birthday. In the year under review, approximately 344,300 structured products based on indices from SIX, STOXX and Deutsche Börse were issued, which represents a fall of about 36 %, and trading on the Deutsche Börse derivatives exchange Eurex was also lower than in the previous year. The total capital invested in 267 ETFs on the three companies’ indices amounted to EUR 86.8 billion (EUR 76.1 billion). Platform consolidation and new service offering In order to remain competitive and boost efficiency, SIX constantly invests in cutting-edge technology and streamlines the system architecture it uses for stock exchange trading. Performance of main indices Index SMI SLI Swiss Leader Index PR SMIM Price SPI SPI EXTRA Total Return SXI LIFE SCIENCES Total Return SXI Bio + M edtech Total Return SBI AAA-BBB Total Return 22 31/12/2013 Change from 31/12/2012 in % 8,203.0 1,257.3 1,593.9 7,838.0 2,470.6 2,032.8 1,980.1 123.7 20.24 21.20 28.15 24.60 27.66 54.59 62.00 –1.28 In 2013 all trading segments were migrated to the X-stream INET platform, which had been introduced for equity trading in the previous year. This powerful platform is therefore available for trading and market making in the bond, ETF, investment fund and structured products segments as well. Bringing all the trading segments together on a single platform also simplifies the interfaces and facilitates linking via Co-Location, the fastest connection to the stock exchange. Sponsored Access was also introduced. This service enables participants on SIX Swiss Exchange to connect their clients directly to the stock exchange trading system. At the same time all orders entered are checked by the stock exchange’s risk management system, so that the participant (sponsor) can constantly monitor the risks arising from its clients’ trading activity. Outlook: further functionalities and internationalization In 2014 SIX will intensify its efforts to make the Swiss financial center even more attractive to securities issuers in Switzerland and abroad. Making issuing opportunities in the bond segment more flexible is just as important as marketing the equity segment globally. SIX is therefore strengthening its role as a hub for raising capital, while also supporting the international orientation of the financial center. At the same time, it is investing in expanding the functionality and efficiency of the trading platform. As new rules relating to FMIA and MiFID II are implemented for the first time, 2014 will bring greater clarity regarding the future direction of regulation in Switzerland and the European Union. While SIX already exceeds future European requirements in areas such as active market control or safeguarding market integrity, it will also introduce the necessary changes in the other areas. SIX Annual Report 2013 Exchange Regulation Self-regulation of the SIX exchanges As part of the self-regulatory mandate prescribed under the Stock Exchange Act, the independent Exchange Regulation unit regulates stock exchange trading and the admission of securities together with the subsequent obligations that arise. The Exchange Regulation unit, which is responsible for implementing and enforcing the rules, is separated from the operating business of SIX Swiss Exchange and SIX Structured Products Exchange (exchange for structured products, formerly Scoach Switzerland Ltd) and reports directly to the Chairman of the Board of Directors of SIX. While one team (Surveillance & Enforcement) is responsible for these duties with respect to participants and traders, the other team (Listing & Enforcement) performs this function for issuers. The Regulatory Board is responsible for setting regulations in this respect. Sanction decisions are announced by the Sanction Commission; depending on the content, there is a possibility of appeal to the independent Appeal Board and / or the Board of Arbitration. Sanction notices are issued by Exchange Regulation. The areas responsible for setting regulations, applying regulations and passing judgment on them have equal powers in this respect. The new regulations on the admission to trading of investment funds in the Sponsored Funds segment came into force on 1 February 2013. The revision of the listing rules has been concluded, and will be implemented at the beginning of the second quarter of 2014. The trading regulations of SIX Swiss Exchange and SIX Structured Products Exchange have been expanded to include the new opportunity to participate via Sponsored Access and the basis for the regulation of short selling. In the admissions area, bond issues continued at a brisk pace throughout the year. New issues of derivatives also remained at a high level. Further improvements were made to the efficiency of the admission process for derivatives. Finally, a large number of exchange traded funds from different issuers were listed for the first time. The initial public offering of Cembra Money Bank AG took place on 30 October 2013. Trading in 2013 was conducted in accordance with the rules and without any serious incidents. Most of the irregularities detected during monitoring were duly resolved by phone calls or written notifications to the participants. During the course of the year, Surveillance & Enforcement launched 74 investigations into suspected breaches of the rules and laws. It was only necessary to impose sanctions on transgressing participants in a few of these cases. The results of investigations involving suspected breaches of criminal or regulatory law were forwarded to the relevant criminal prosecution bodies (or since 1 May 2013 to the Office of the Attorney General) and / or FINMA; the same also applied to 67 cases where insider knowledge was suspected to have been misused. The use of the penalties imposed by the SIX regulatory bodies is defined in a specific regulation. The penalties collected will be used for research projects or organizations working in the areas of research and education, or for benefit funds, colloquiums, conferences, training events or publications relating to the Swiss financial center. At least one quarter of the penalties is allocated for charitable purposes. The Exchange Regulation management team decides on a case-by-case basis how the penalties should be used. Listing applications Equity securities Bonds Derivatives 2013 2012 2011 2010 119 337 46,069 121 357 45,019 139 394 52,406 137 306 41,176 23 Harmonization. 24 We can chat online about hotels and restaurants all over the world, receive useful shopping tips from Sweden for our next trip to Italy and order green tea in Kyoto. All this has been made possible by the standardized infrastructures that constantly regulate the global flow of data in the background and allow the seamless exchange of information across all borders. 25 Exchange trading in Europe and throughout the world has long functioned across borders. “But we need to harmonize what goes on behind the scenes, the processes that keep the whole thing going, so that they function more efficiently,” says Jean-Michel Godeffroy of the European Central Bank (ECB). The ECB’s timetable for the launch of T2S is binding. If a participant is unable to meet the agreed deadline it will have to wait for the contingency wave. Wave 1 Wave 2 Wave 3 06/2015 03/2016 09/2016 Wave 4 02/2017 T2S will enable the central securities depositories (CSDs) to process their securities transactions on a shared platform. In all, 24 CSDs have already agreed to implement T2S. Contingency wave 05/2017 SIX The TARGET2-Securities (T2S) infrastructure project is being coordinated by the European Central Bank. The aim is to create a pan-European platform that allows securities transactions to be settled in central bank money and harmonizes processes in the eurozone. T2S is to be implemented in four migration waves. SIX is in the first wave, which begins in June 2015. The implementation will conclude in 2017. 26 Thomas Leonhard would like to sell some Italian shares from his portfolio. Settle ment on the delivery versus payment principle ensures that the money and securities are transferred simultaneously. “Cross-border securities transactions of this kind will be processed even more efficiently on T2S, the single settlement platform,” his investment advisor tells him. Frankfurt, 23 January 2014, 6 pm 27 SIX Annual Report 2013 “I think that Opernplatz is the most beautiful square in the city,” says Jean-Michel Godeffroy. The magnificent opera house was razed to the ground in World War II. “I walk past it on my way home, and every time I think how wonderful it is that this splendid building has been rebuilt and can be used for concerts and events.” SIX has already made significant progress in establishing itself as the gateway for the Swiss financial community to international markets. In the context of T2S, this means strengthening the already solid relationships it has with Europe’s banks, broker-dealers and CSDs as well as offering clients a choice of connectivity and value-added solutions. And to leverage its first-mover advantage. 28 “T2S is groundbreaking and offers enormous business opportunities for market participants.” Jean-Michel Godeffroy about the advantages of the new platform for securities settlement. Why is it important for the Swiss market infrastructure to be part of T2S (Target2-Securities)? T2S is the future of European settlement. Swiss capital markets are already fairly integrated into the overall European financial landscape. Staying out of T2S would mean being outside one of the most important developments for the European post-trade infrastructure. SIX has seen the opportunities that T2S can bring to the Swiss capital markets and we welcome this very much. T2S may help to attract even more investors to the Swiss market, since access via T2S should be a lot easier and more costefficient. How do you think Swiss banks will benefit from being part of T2S Wave 1, i.e. the first participants in T2S? Being among the first users of T2S could clearly be seen as a competitive advantage, as early joiners will be best positioned to attract international players. In general, T2S will also bring economic benefits through reduced settlement costs, streamlined back-office operations and, significantly, collateral and liquidity savings. Where do you see the value an international CSD (central securities depository) like SIX can bring to T2S? The value which SIX brings to T2S stems not only from its role as an international CSD but even more from the fact that it brings securities to T2S issued outside the eurozone and therefore extends the scope of securities. You may remember that, even if T2S was originally designed for euro settlements, it soon evolved to provide pan-European securities settlement in central bank money. This clearly goes beyond the borders of just the eurozone. Jean-Michel Godeffroy is Director General at the European Central Bank (ECB) and has been Chairman of the T2S Program Board since May 2009. And what do first-wave participants contribute? We very much appreciate the supporting role first-wave participants play. They have supported us from the out set. CSDs migrating later stand to benefit from from the experience of Wave-1 CSDs. What do you see as the next trends, as a consequence of T2S, in the post-trade space? T2S will make post-trade activities more efficient and will foster harmoni zation. It will bring a more competitive environment with new business opportunities. It is now up to market participants to leverage the potential of T2S. Possible trends in this respect are: consolidation, i.e. fewer CSDs and specialization of market players. But T2S brings with it even wider business opportunities, even on a global scale, for international investors and issuers. 29 SIX Annual Report 2013 Securities Services Strengthening client focus In a fiercely competitive market, SIX once again succeeded in significantly increasing transaction volumes in clearing. In settlement, work began on establishing a direct connection to the European TARGET2-Securities platform. The post-trade business area also increased its alignment more closely with its clients and markets. Operating income rose by 6.6 % to CHF 259.9 million, and earnings before interest and tax (EBIT) increased by 13.1 % to CHF 31.5 million. The post-trade business continues to face strong competition and price pressure, both in Switzerland and abroad. Since most clients in this segment are active across international markets as well as in the domestic market, the pressure on prices applies across all products. Regulatory requirements are also being stepped up which have an impact across all market and product segments. In the year under review, SIX adapted and restructured its post-trade business in line with the changing market environment. The main priority was to focus more closely on clients and markets in order to ensure that services and products are tailored more precisely to client needs. By doing this, SIX aims to strengthen its competitiveness in the post-trade arena. At the same time, the foundations have been laid for a more intensive dialog with clients and a stronger culture of innovation. This environment is leading to falling margins and higher production costs, which have to be offset by higher volumes and lower operating costs. Key figures for the business area Securities Services Operating income (in CHF m) EBIT (in CHF m) Workforce as at 31/12 (full-time equivalents) Number of settlement transactions (in 1,000) Deposit volume (in CHF m) Number of clearing transactions 2 (in 1,000) 2013 2012 1 Change in % 259.9 31.5 378.8 243.9 27.8 438.3 6.6 13.1 –13.6 26,017 23,808 9.3 2,892,255 240,000 2,687,494 183,119 7.6 31.1 Number of transactions by origin in m 96 72 s part of the conversion to IFRS, the previous year’s figures were adjusted for the A purposes of comparison. 2 I n the previous year, the number of trades cleared was reported as “Number of clearing transactions.” The two sides of a trade are now reported separately. 1 30 240 220 200 180 160 140 101.6 120 100 83.4 66.8 52.0 80 38.8 60 26.2 40 20 40.6 44.6 49.6 0 2009 2010 2011 Clearing Settlement 240.0 183.1 204.4 148.5 34.6 35.6 2012 2013 28.8 23.4 4.9 5.8 27.2 23.8 26.0 7.3 8.7 10.5 23.9 17.6 19.8 15.1 15.5 2009 2010 2011 2012 2013 Switzerland Abroad SIX Annual Report 2013 Business area Securities Services Expansion of clearing in a challenging environment Clearing continued to pursue a strategy of growth and internationalization. Two years after the extension of the interoperability agreement, which allowed free choice between two or more central counterparties on a trading platform, competition between the clearing houses has increased. Interoperability in clearing now applies to more than half the volume of shares traded on European stock exchanges and alternative trading platforms, including Swiss Exchange, London Stock Exchange, BATS Chi-X and Turquoise, as well as a series of smaller multilateral trading facilities (MTFs). 2013 saw the addition of two new MTFs, Getco Execution Services and Aquis. SIX is the only central counterparty in Europe to offer access to all interoperable trading platforms. Clearing in equity trading continued to be highly competitive, which led to falling margins. Furthermore, the number of trades on the European stock exchanges stagnated overall in 2013. Overcapacity and strong fragmentation have resulted in a need for of the transac- consolidation, and SIX is actively contributing to this process through the actions in clearing are from outside Switzerland. quisition of Oslo Clearing. 85 % In a fiercely competitive environment, SIX further increased its share of the clearing market, boosting volume by 31 % to 240 million transactions. Well over half this volume now comes from MTFs, and 85 % of the transactions are from abroad (2012: 80 %). Direct connection to T2S Target2-Securities (T2S) is one of the Eurosystem’s biggest infrastructure projects. The aim is to create a pan-European platform that allows securities transactions to be processed in central bank money (the euro), and which harmonizes cross-border settlement processes in the eurozone. Right from the start, SIX has played an active part in the design of T2S and has represented the interests of the Swiss financial center. At the beginning of 2013, the SIX Board of Directors agreed that Switzerland should be connected to T2S. A program was therefore launched to give Switzerland direct access to this platform. SIX is working closely with the Swiss National Bank, banking associations and Swiss banks in order to develop solutions that will allow Swiss banks to access all T2S markets with a minimum of additional expense. In the first T2S wave in June 2015, SIX will become the first central securities depository from a non-EU country to offer its clients direct access to T2S. This solution will enable SIX to provide the Swiss financial center with an attractive new method of connecting to the euro capital markets. At the same time, SIX will be able to achieve sufficient economies of scale to keep settlement fees low in the domestic business, too. Custody and settlement were carefully geared towards the European settlement platform T2S in order to ensure the linking of the Swiss financial center and offer clients flexible solutions for their cross-border business. Business area Securities Services The Securities Services business area provides a range of post-trade services that play a key role in the financial market infrastructure. As a central counterparty (CCP) for securities transactions, SIX assumes key risk management functions in clearing, both for the Swiss financial center and for international exchanges and alternative trading platforms. In the subsequent settlement and custody process, SIX ensures the electronic settlement and finalization of transactions. SIX also serves the Swiss financial center as the central securities depository for assets and documents and acts as an international securities depository in over 60 markets. While SIX carries out these functions primarily in the interest of its owners and clients in Switzerland, it also depends on international business in order to exploit economies of scale and remain competitive in the interest of the Swiss financial center. SIX additionally maintains share registers and special registers for companies in Switzerland and operates a platform for the electronic processing of land registry and mortgage transactions (Terravis). Furthermore, SIX offers fiduciary management of registered mortgage notes. 31 SIX Annual Report 2013 Business area Securities Services Settlement transactions in Switzerland were up 2.3 %, while cross-border transactions increased by 21.5 % compared with the previous year. ters, which was therefore realigned. At the end of 2013, SIX managed 210 (202) share registers and organized 134 (132) general meetings. Growth in deposit volumes The custody business grew once again. On the one hand, well-known foreign banks were joined as clients for the settlement of Swiss and international securities transactions. On the other, existing Swiss clients entrusted SIX with more assets in relation to international securities transactions. Swiss deposit volumes increased to CHF 2,185 billion. At the end of the year, foreign deposit volumes stood at CHF 707 billion. In the year under review, clients placed increasing emphasis on additional services in the areas of collateral management, corporate actions, taxation and repo transactions, since greater attention is being paid to differentiating and optimizing the product portfolio. Global Fund Services faced stronger competitive pressure because of the possible merger of Citco Bank and Clearstream, and this led to a slowdown in the inflow of new client assets. Compared with the previous year, international fund assets under custody rose by 2.2 % (8 %), with ETFs recording the biggest growth at 15 %. Added value for a variety of stakeholders In coordination with the federal government and the cantons, SIX is working to develop the Terravis platform for the standardization of land registry information and electronic transactions in connection with the purchase of real estate. Three more cantons were connected to this information portal, so almost 3 million properties out of around 8 million could be accessed online by the end of the year. Some of the processes for electronic transactions had already been rolled out. It was therefore possible to transfer the first mortgages between credit institutions via Terravis in 2013. In the summer, SIX launched a fiduciary management service for registered mortgage notes for banks. The market environment for share register management worsened because of new regulatory requirements relating to FATCA, especially in the area of special regis- Deposit volumes Depotvolumen in CHF bn 3,500 3,000 2,500 2,000 1,500 2,860 759 2,847 718 2,101 2,129 2009 2010 2,892 707 2,555 653 2,687 676 1,902 2,011 2011 2012 2013 Switzerland Abroad 2,185 1,000 500 0 32 Outlook: increasing regulation of the post-trade industry Regulatory requirements in the area of post-trading will continue to present a major challenge. In 2014 it will be vital to implement the requirements of the new Swiss National Bank ordinance in the systemically significant parts of the business. Regulatory requirements relating to the European Securities and Market Authority (ESMA), the Committee on Payment and Settlement Systems and the International Organization of Securities Commissions (CPSS-IOSCO) and the Foreign Account Tax Compliance Act (FATCA) are continuing to have a negative impact on the activities of infrastructure providers in Europe. As well as working to give the Swiss financial center access to T2S, SIX will collaborate closely with the Swiss National Bank to clarify how it can support the latter in the implementation of its monetary policy. Here, SIX will bring a technical platform for processing repo transactions into operation. This will also allow SIX to expand its service offering in the area of collateral management. In clearing, SIX intends to reinforce its position in the pan-European market and enhance its range in the area of bonds and derivatives. Last but not least, clearing will focus on the need to meet regulatory requirements and ensure that ESMA renews the authorization of SIX to operate in the EU. SIX Annual Report 2013 Financial Information Significant improvement in profitability Thanks to the comprehensive range of reference data and valuation information it provides, SIX achieved growth in the area of financial information. This business area also sharpened its strategic focus. SIX significantly improved its result in the Financial Information business area, generating operating income of CHF 387.9 million (+2.7 %) and earnings before interest and tax (EBIT) of CHF 8.2 million (+CHF 22.4 million). The market for financial information is very competitive, not least because of the continuing consolidation in the financial sector. This is having a particularly strong impact on the Display area, which is seeing a steady decline in market volumes and margins. Increasingly, major competitors are also crowding into the fields of securities settlement and risk management, which is making competition in key SIX segments even fiercer. Building on proven strengths In this competitive market environment, SIX sharpened its strategic focus in the area of financial information during 2013. In the future, SIX will be doing more to build on its proven strengths in this field. For example, SIX is investing in the fields of reference data and valuation information in particular. The range of customized software solutions on offer is also being expanded. In Key figures for the business area Financial Information Operating income (in CHF m) EBIT (in CHF m) Workforce as at 31/12 (full-time equivalents) Number of financial instruments (in m) Number of price updates per year (in bn) 1 2013 2012 1 Change in % 387.9 8.2 1,166.2 377.8 –14.2 1,208.9 2.7 n/a –3.5 12.4 11.0 12.6 930.0 771.0 20.6 view of the strategic importance of this area, SIX acquired the remaining 25 % minority interest in Rolotec AG in Biel at the end of 2012. As developer and integrator of software solutions, Rolotec provides customized solutions for the worldwide financial market. Growth in strategically significant areas SIX increased its global revenue in the financial information business by 2.7 % in 2013. The highest growth (in local currencies) was generated in the United Kingdom, at 8.3 %, followed by Switzerland at 6.3 % and the Be nelux countries at 6.0 %. Revenues declined in France (–3.1 %), the United States (–3.4 %) and Germany (–3.7 %), but remained at the previous year’s level in Scandinavia (0.2 %). In 2013 SIX posted growth in the strategically important areas of reference data and valuation information, and for customized software solutions. Growth of 4.2 % in the reference data business is mainly attributable to a rise in supply volumes owing to improved data quality and the geographical expansion of banks. Furthermore, this area experienced greater demand for additional services in the regulatory field. s part of the conversion to IFRS, the previous year’s figures were adjusted for the A purposes of comparison. 33 SIX Annual Report 2013 Business area Financial Information Revenue also increased in the field of customized software solutions (5.7 %). A new service for calculating indicative net asset values and indices was launched in this area in 2013. The range of services offered in the field of documents required by the reguThroughput in the market lators in connection with funds and strucdata feed was boosted by tured products was expanded at the same time. Revenue in the Display area declined by 3.9 % because of persistent pressure on prices, although some major new clients were gained. 500 %. Excellent supply of data for regulatory purposes Financial institutions, in particular, are having to confront ever more numerous and complex regulatory requirements, which means they increasingly depend on precise and comprehensive information regarding the regulatory aspects of financial instruments. While Swiss banks focused mainly on the agreements on withholding tax with the United Kingdom and Austria in 2013, this was in the Europe-wide context of the Foreign Account Tax Compliance Act (FATCA), which enters into force on 1 July 2014. The first global client for the implementation of FATCA was gained, and test data were made available in the market at an early stage. In autumn 2013 SIX won the Best Data Provider for FATCA category at the Data Management Awards in London, in recognition of its range of FATCA-related services. SIX also provided country-specific tax data for France and Italy in connection with the Financial Transaction Tax. Several contracts were concluded in 2013 in relation to meeting Solvency II reporting requirements, which affect insurance companies, asset managers and custodian banks in particular. Improved processes and new products In 2013 SIX invested primarily in improving market data information quality and processes. Throughput in the market data feed, for example, was boosted by 500 %. Growth came to 7.1 % compared with the previous year, thanks mainly to the valuation information business. Anzahl Finanzinstrumente Number of financial instruments covered Number of price updates sent (output) in m 13 12 11 10 9 8 7 6 5 4 3 2 12.4 in bn 11.0 1,000 900 8.6 600 500 400 300 200 100 0 5.6 1 2010 2011 930 807 800 700 6.8 2009 Anzahl Kurstelegramme (Output) 2012 2013 771 630 383 2009 2010 2011 2012 2013 The number of financial instruments is growing all the time. At the end of 2013 SIX was providing data for 12.4 million (11.0 million). As trading activity picked up again on the world’s stock markets, SIX sent 930 billion (771 billion) price updates or pieces of price information about individual financial instruments. 34 SIX Annual Report 2013 Business area Financial Information Building on market data time series and reference data, SIX worked in partnership with swissQuant Group to launch a service that enables asset managers to conduct thorough analyses and checks on the risks of investment portfolios in order to determine whether a particular investment is suitable for a client in terms of overall risk. SIX will also continue to monitor regulatory developments in order to be ready with new products and services as soon as they are needed, for example in connection with Basel III or the European Market In frastructure Regulation (EMIR). Technical problems meant that the project to overhaul the IT platform for Financial Information was finally halted in May and the necessary write-downs were taken in full in 2013. However, SIX is constantly investing in the existing platform so that its capacity and performance can continue to be guaranteed. Outlook: focus on profitability, data quality and innovation Over the next few years, the Financial Information business area will be focusing on profitability, further improvements to data quality and innovation. In order to achieve its ambitious objectives, SIX is strengthening its client focus at all levels. Business area Financial Information The Financial Information business area specializes in the procurement, processing and distribution of international financial information. SIX therefore provides its clients with the necessary tools for the settlement of financial transactions and the implementation of investment decisions or the risk management of investment positions. Banks and asset managers are the principal users of this financial information. As a leading global supplier of financial information with offices in 23 countries, SIX combines local market knowledge with global data provision. As the official numbering agency for Switzerland and the Principality of Liechtenstein, SIX also assigns securities numbers. The Financial Information business area also includes the Group companies Rolotec (software solutions) in Biel and EuroPerformance (fund data) in France. The main focus is on reference data and information used for valuing financial investments. However, SIX also delivers price information in real time. On the basis of its range of reference and market data, SIX also offers standardized display products and solutions tailored to specific client requirements. 35 Knowledge. 36 In the 21st century, productivity and growth are crucially dependent on knowledge. Knowledge is now our most important resource. The acquisition of this constantly changing commodity has become a decisive success factor and a never-ending task – for each individual, and for companies and countries. 37 In 2013 SIX issued 930 billion price updates on financial instruments. SIX sent 6,466,601 tax notifications for the calculation of withholding tax in 2013. Raphaël Pont, of Geneva private bank Lombard Odier, is convinced that information required in order to comply with regulatory and tax provisions will be crucial for asset managers in the future. In the area of master data, SIX processes up to 1,000,000 notifications daily, on matters such as stock splits, coupon payouts and capital measures. Knowledge is a valuable resource in asset management, too. SIX operates a database which covers millions of securities and is unrivaled throughout the world in terms of depth of information. Financial institutions make use of master data from SIX for securities management purposes. In this way, SIX helps asset managers to comply with regulatory requirements and evaluate investment risks. 38 regulatory world The is becoming increasingly complex. Financial institutions have to provide more and more information about investments. MiFID Solvency II UCITS Key Investor Information Documents (KIIDs) EU Financial Transaction Tax FIDLEG Reputational Risk Packaged Retail Investment Products (PRIPs) Portfolio Risk Assessment Produktinformationsblätter (PIB) Final Withholding Tax Basel II EU Savings Tax Whether he’s at home, on the tram or in a café, André Bavoux wants to be kept informed about his investments at all times. It’s been ages since he simply looked in the newspaper. “I check prices even when I’m on the move, using my smartphone,” he explains. US Withholding Tax SEC Rule 22c-2 EU Interest Taxation FATCA Geneva, 17 February 2014, 4 pm 39 SIX Annual Report 2013 “I come to the Parc des Eaux-Vives when I need to get away from things for a while,” explains Raphaël Pont. He takes his dog for a walk in the park where he used to play with his children when they were small. “The park is both a place of retreat and a source of strength to me,” he says. Fast, accurate information is indispensable as the pace of the markets continuously accelerates. Thanks to its specialist skills in procuring, preparing and distributing financial information worldwide and combining this data with intelligent services, SIX is set to retain its competitive edge on the international stage in the future. 40 SIX Annual Report 2013 “Top-class financial information is the alpha and omega of portfolio management.” Raphaël Pont talks about the value of top-quality information for asset management. As the number of financial instruments keeps increasing, the amount of data available about these instruments is also growing. What types of data are important for Lombard Odier, and how does the bank filter out the relevant information? At the moment, valuation information and reference data are particularly important to us. Good communication between front and back office is required in order to filter the huge quantity of data. And, of course, it is also vital to have a supplier who can provide the data quickly and absolutely reliably. I would say that the quality of the data essentially depends on the quality of the supplier. What is important in terms of using the data provided? In addition to top-class data, a rocksteady infrastructure is vital. Over the past ten years we have always been able to rely one hundred percent on the availability of the SIX products and services we use. Furthermore, the error rate should be as small as possible – and at SIX it is extremely low. It is this com bination of data quality and availability that makes the SIX offering unique. What advantages does Lombard Odier derive from the systematic supply of fi nancial information? The high quality of the information supplied sets off a kind of domino effect. It ensures that the reports we prepare for our clients, and the recommendations we make, are of equally high quality. And it makes life much easier for our asset managers because it leaves them free to concentrate on their own tasks. Raphaël Pont is Global Head of Market Data at Lombard Odier, the private bank in Geneva. He is responsible for managing and monitoring contracts with over 200 companies that supply the bank with data and IT services. In your view, what kind of information will become even more important in the future? Over-the-counter trading is growing very rapidly at present. We therefore need more information and prices for these products. In addition, taxation, compliance and risk management will become increasingly important areas for reference data. Here, too, we need re liable information. 41 SIX Annual Report 2013 Payment Services Strong international growth In the card business, SIX continued to expand its international business. The acquisition of PayLife Bank in Austria substantially increased the market share of SIX in Europe, putting the company in a good position to focus on tapping the target markets in central and Eastern Europe. Operating income rose by 15 % to CHF 743.6 million, mainly because of the consolidation of PayLife. Organic growth, primarily in the international acquiring business, was 5.1 %. Earnings before interest and tax (EBIT) stood at CHF 89.6 million, up 21.8 % on the previous year. In Europe, three-quarters of transactions are still being settled by means of cash or checks, but cashless payment with cards is rapidly catching up. Cash payments are increasingly being replaced by card payments in Central and Eastern Europe in particular. Alternative payment methods are gradually reaching market- readiness thanks to improved Internet connections and the wider availability of smartphones and tablets. Both retailers and payment solution providers face the challenge of creating a positive shopping experience for their customers across all channels. They need their payment solutions to be reliable, fast, easy, secure and affordable, so that they play a useful role in the value chain. What ultimately counts for the consumer is how secure and convenient they find a means of payment, and whether they feel that it provides added value. Key figures for the business area Payment Services Transactions processed by origin Operating income (in CHF m) EBIT (in CHF m) Workforce as at 31/12 (full-time equivalents) Acquiring turnover (in CHF m) Number of card transactions (in m) Number of payment transactions (in m) Number of payment cards (in m) 1 2013 2012 1 Change in % 743.6 646.7 15.0 89.6 1,319.5 73.6 975.3 21.8 35.3 50,648.9 2,980.5 485.9 42,044.5 2,640.5 471.8 20.5 12.9 3.0 25.1 22.3 12.7 s part of the conversion to IFRS, the previous year’s figures were adjusted for the A purposes of comparison. Verarbeitete Transaktionsarten nach Herkunft Interbank payments (SIC and euroSIC) 12.3 % Direct debits and electronic invoices 1.7 % Transactions for issuers of debit and bank cards 35.6 % Payments with credit, debit and prepaid cards 42.2 % Switzerland 44.0 % Luxembourg 1.4 % Rest 18.5 % 42 Merchant transactions like Saferpay, Integra, Topas etc. 8.2 % Austria 44.6 % Luxembourg 6.9 % Austria 36.0 % Rest 0.9 % Switzerland 47.6% SIX Annual Report 2013 Business area Payment Services The European market for payment transactions is highly fragmented. In addition to the major international card systems such as Visa and MasterCard, there are many national debit card systems. These are constantly being joined by new methods of payment over the Internet and via mobile devices. All competitors in the payment transactions market are striving to achieve economies of scale and this is forcing down margins, particularly for processing but also for acquiring card-based payments. Additional cost pressure is being created as a result of increasing regulation and standardization in connection with the Single Euro Payments Area (SEPA). All these factors will ultimately lead to further consolidation in the sector. Strong international growth in the card business SIX is seeking to increase business volumes in Europe in order to maintain its competitive edge in the longer term. The acquisition of PayLife Bank GmbH in autumn 2013 has put SIX in a good position to continue More information about expanding its specific range of services for banks in this area, too. PayLife on page 45 Organic growth also continued abroad. SIX again won major clients in the acquiring business, especially in Europe. Agreements with international chains enabled SIX to strengthen its position in the retailing, car hire and luxury hotel segments. Credit and debit card transaction turnover increased by 23.9 % overall to stand at CHF 56.2 billion. The number of transactions from abroad doubled to 292.3 million (2012: 142.7 million); they now account for 43.6 % (27.2 %) of the total acquiring volume. In Switzerland, debit and credit card transaction turn over rose by 3 % to CHF 34.6 billion, and the number of transactions increased to 378.4 million (360.5 million). Strong growth in Switzerland was once again recorded by the Chinese card Union Pay: the transaction turnover climbed more than 40 % to CHF 841.7 million. Contactless payment gains momentum in Switzerland In 2013 the two biggest Swiss retailers decided to install contactless payment options and therefore replaced their existing terminals; contactless devices also became more widespread in the public transport system. A number of small and medium-sized companies were also equipped with the new terminals and now offer their customers the new experience of contactless payment as standard. A total of 22,148 payment terminals were sold (15,987). Another record for card processing SIX also wants to generate more volume on its card processing platforms through international growth. In addition to the processing platform in Switzerland, SIX is constructing a powerful platform in Luxembourg for issuing and processing international cards. The first three Luxembourg banks migrated to the new processing platform at the end of 2013. Business area Payment Services SIX covers the entire value chain for electronic payments, from issuing cards to acquiring at point-of-sale and processing card transactions. In the domestic markets of Switzerland, Liechtenstein, Luxembourg and Austria, SIX is market leader in the acquiring business. SIX is one of the top five providers in the growth markets of Germany, Poland and Hungary. In the Europe-wide cross-border business, SIX is the leading provider serving large international retail chains, luxury goods companies and four- and five-star hotels. SIX aims to become a leading provider in the pan- European payment business. It is achieving growth organically through its own sales force and through sales partners such as banks and technology companies. Inorganic growth is also a strategic priority, in order to realize economies of scale. In addition to demonstrating its efficiency, high-quality service, proximity to clients, stable systems and international orientation, SIX is particularly keen to establish itself as a leading technology partner for its clients, by means of constant innovation with new payment methods or value-added services such as dynamic currency conversion, tax-free shopping and client loyalty programs. Under the supervision of the Swiss National Bank, SIX also operates the SIC interbank payment system for payments in Swiss francs and, on behalf of Swiss financial institutions, the euroSIC interbank payment system for payments in euros. Additional services include the LSV direct debit procedure and the network for processing electronic invoices. 43 SIX Annual Report 2013 Business area Payment Services In the card issuing segment, SIX processed 25.1 million credit, debit and other payment cards (22.3 million) by the end of the year. This growth is primarily attributable to new clients from Belgium and Luxembourg and clients of PayLife Bank. The latter also contributed 773,682 prepaid cards. In total, SIX processed 2.98 billion card transactions in 2013, which was 12.9 % more than in the previous year. Most of the transactions originate from Swiss, Austrian and Luxembourg banks, and from the company’s own acquiring business and competitors in the acquiring segment. Additionally, a SEPA-compatible processing infrastructure was set up for the Bancontact/Mister Cash debit card system in Belgium, and this will boost transaction volumes further. On the busiest shopping day of the year, 23 December 2013, the previous year’s record of the acquiring trans- was beaten once again. On that date SIX processed over 13 million transactions throughactions come from outside Switzerland. out Europe. 43.6 % Security for card terminals and clients In the card business, security and the protection of cardholder data is a top priority for all concerned. As a provider of payment terminals and developer of payment software, SIX ensures that its machines are equipped with the latest security technology and meet international security standards. Thanks to targeted measures and the updating of the payment terminal infrastructure and ATMs, the number of skimming cases declined significantly and far fewer Maestro cards were locked as a precautionary measure (– 56 %). In other countries, too, fraudulent withdrawals using Swiss Maestro cards declined by 38 %. Here, SIX works with card issuers to offer the opportunity to set daily limits for cash withdrawals outside Europe or to lock the cards in entire regions. Above all, however, clients of SIX are also required to comply with the relevant security standards and provisions, and to certify that they have done so. In an annually recurring process, SIX ensures that its clients are informed of the applicable security requirements and that they undergo the necessary Payment Card Industry Data Security Standard (PCI DSS) certification process. Growth in SEPA payments Ensuring that bank payment transactions operate smoothly contributes to the stability of the financial system. It is crucial to the Swiss financial center and for the implementation of monetary policy, and is therefore important to the economy as a whole. The Swiss National Bank provides the Swiss financial institutions with Swiss franc liquidity via the SIC interbank payment system, and in this way steers short-term interest rates in the domestic money market. The euroSIC system offers the Swiss financial institutions various ways of making euro payments to financial institutions in Europe. In the year under review, SIC and euroSIC processed a total of 426.4 million transactions (+2.5 %). At the end of 2013, 365 financial institutions were connected to SIC and 190 to euroSIC, of which 111 and 20, respectively, were outside Switzerland. Transaction turnover with credit and debit cards Transaction processing in the card and payment transfer business in CHF bn in m 80 70 60 50 40 30 20 10 0 3,600 3,400 2,200 2,000 1,800 1,600 1,400 1,200 1,000 56.1 40.8 45.3 5.5 2.3 35.0 2.2 31.1 32.8 37.7 42.0 50.6 2009 2010 2011 2012 2013 33.4 3.1 3.3 Retail ATM The figure includes the transaction turnover of credit card transactions processed in acquiring in Switzerland and abroad. 44 3,466 2,858 3,112 2,362 1,907 2009 2010 2011 2012 2013 The figure contains the processed transactions from the acquiring and issuing processing of the card business as well as the processed transactions in the payment transfer business (SIC, euroSIC, LSV and Paynet). SIX Annual Report 2013 Business area Payment Services The forthcoming abolition of national payment schemes in the eurozone by September 2014 and their replacement with the standard SEPA scheme has also led to a marked increase in SEPA transactions in Switzerland. In the year under review, euroSIC processed 2.8 million SEPA transfers (+20.1 %) with a volume of EUR 30 billion (+15.1 %). At the end of 2013, 162 Swiss and Liechtenstein banks were connected to the SEPA transfer scheme of the European Payments Council, and 133 of these were using the Swiss payment route via euroSIC. Cetrel SA, Luxembourg, that it acquired in 2008, and integrate PayLife Bank. Innovation is also a priority for SIX. SIX will work with clients to develop forward-looking solutions that unite new technologies and alternative payment methods in the area of mobile payments and peer-to-peer payments (P2P) in Switzerland. Finally, SIX will provide a new solution for processing cash withdrawals, which will enable Swiss banks to handle ATM transactions even more efficiently. The new platform for SIC and euroSIC (SIC 4) for real time gross settlement (RTGS) allows Swiss payments to be switched over to the SEPA formats (ISO 20022). The development work is on schedule, and the new generation of euroSIC will come into operation in April 2015, with the latest version of SIC following a year later. SIX processes domestic and cross-border direct debits in Swiss francs and euros on behalf of the Swiss banks. In addition, SIX enables invoices to be paid via e-banking and e-bills to be processed via a special network. With an average of 10,000 new customers joining each month, a total of 774,000 e-bankSwiss and ing users had registered for e-billing at yearLiechtenstein banks end 2013. In autumn 2013 the Swiss banks dewere connected to cided to promote e-billing and to combine the SEPA transfer direct debits and electronic billing in a single scheme at the end of 2013. system from 2016 onwards. 162 Outlook: focus on internationalization and innovation SIX will systematically pursue its strategy of organic and inorganic growth in focus markets over the next few years. To this end, SIX will increase to 100 % the stake in Interbank-Clearing-Transaktionen Interbank clearing transactions PayLife Bank GmbH SIC in m1 500 450 400 382.0 350 4.5 300 250 200 150 100 50 0 2009 SIC 1 euroSIC in m 6.4 402.5 5.5 394.7 410.2 5.9 420.1 4.9 2010 2011 2012 6.5 6.0 5.5 5.0 4.5 4.0 3.5 3.0 2.5 2.0 1.5 2013 PayLife is the leading acquirer in Austria with a transaction turnover of EUR 15.8 billion, 310.3 million transactions and 85,000 terminals, including 67,250 PayLife point-of-sale terminals. PayLife has issued 1.5 million credit cards, which makes it a market leader in this area, too. PayLife employs approximately 330 staff in Vienna and also has a small branch in Slovenia. PayLife has been a client of SIX for card transaction processing since 2005. Since 2011, all PayLife transactions in Austria have been processed using SIX systems in Switzerland. euroSIC I ncluding the sight deposit account transfers of the Swiss National Bank 45 Mobility. 46 Mobile technologies influence not only business and work across the globe, but also the way we live. Coffee, lunch, phone calls: we have long been doing several things at once while out and about. We don’t want to waste time, even when it comes to making payments. There seems to be no stopping the trend towards daily life without cash. 47 Katalin Sinkovics of the Three Corners Hotel Art dreams of a cashless world, and “of solutions that make paying even faster and simpler, and that everybody benefits from. I am sure we will see less and less cash in the future.” Credit card and debit card turnover in CHF bn 35 30 Switzerland 25 20 15 10 How the Swiss pay abroad Cash 46 % Credit cards 40 % Debit cards 12 % Other 2 % 5 0 2007 2008 Debit cards Source: SNB, ECB Source: Gfk When it comes to payment transactions, mobility means one thing above all: acceleration. SIX ensures that service providers in the different sectors are furnished with payment solutions that offer them and their customers the utmost security, respond to diverse regional and global requirements and, most importantly, cater to the growing demand for fast, secure and convenient payment solutions. 48 Hungary 2009 2010 2011 Credit cards Designer Kristóf Fórizs is a keen exhibition-goer. He uses the SZÉP card to pay for his entrance into museums. SZÉP card The replaces the former holiday vouchers and some luncheon vouchers. Employers transfer part of their employees’ salaries to their individual SZÉP card accounts. From an acupuncture treatment or a visit to the zoo or opera through to a physiotherapy session, many Hungarians use the SZÉP card to pay for virtually everything they can in the area of accommodation, catering and leisure activities. Budapest, 10 January 2014, 4 pm 49 SIX Annual Report 2013 Katalin Sinkovics loves the Liberty Bridge that connects Szent Gellért square in Buda with the Small Boulevard in Pest and is one of the nine bridges over the Danube in the Hungarian capital. “I like bridges. They connect parts of cities, not to mention people. In this respect, this bridge also reminds me a little of the Eiffel Tower in Paris,” she enthuses. Mobility poses new challenges for cashless payment transactions, as it requires solutions that take local conditions into account. While SIX makes it possible for its clients to accept all international credit cards, it also offers them solutions for debit cards and local payment cards such as the SZÉP card in Hungary. 50 “Our guests can pay their bills rapidly and conveniently by card.” Katalin Sinkovics explains how guests pay in her hotel. You are responsible for the Three Corners Hotel Art in Budapest. Where do your guests come from? Most of our guests come from Scandinavia, Italy and other Western European countries. How important is paying by card in your hotel? Hardly any of our guests pay in cash, with most of them paying their bill by card. We have two card terminals, thereby leaving it up to guests to decide which currency they prefer to use. How important is it for your guests to be able to pay in their own currency? It is naturally very convenient for our many guests from abroad to be able to pay their bills in their own currency. This service represents genuine added value for our two hotels. What status do credit cards have in Hungary? Hungary adopted Western European standards very early on. Cashless pay ment is widespread and becoming ever more popular, especially now that the terminals use increasingly rapid Internet connections. People like paying this way as it is simple, secure and fast. Katalin Sinkovics is responsible for controlling at the Three Corners Hotel Art in Budapest. She does not simply look after the financial side of things, but also oversees day-to-day business. The three-star Three Corners Hotel Art is located in the center of Pest’s old city, on the eastern banks of the Danube. What is special about the SZÉP card, which enjoys such popularity in Hungary? In Hungary some employees receive SZÉP cards as a fringe benefit from their employer. They play an important role in Hungarian tourism as they are only valid here. People can use these cards to pay for hotel accommodation, meals in restaurants or cultural events. Does your hotel offer people the opportunity to pay by SZÉP card? Yes, our Hungarian guests have been able to pay with this card at the SIX terminals since 2013. This is a real asset, and we will be making an extra effort to let people know that we offer this ser vice in order to attract more local guests. 51 SIX Annual Report 2013 Corporate Responsibility The backbone of the Swiss financial center As the infrastructure provider to the Swiss financial center, in addition to serving a large international client base, SIX regards ensuring the availability of its systems as its top priority. Its corporate strategy focuses on efficiency and growth, and is geared towards long-term success and maintaining the competitiveness of the Swiss financial center. SIX fulfills two key functions for the financial center. Firstly, SIX ensures that the financial market infrastructure, from regulated exchange trading and the settlement of securities transactions through to interbank payments, always operates smoothly and securely. Secondly, in its role as reference market for approximately 35,000 securities and as a central counterparty for clearing equity transactions, SIX ensures transparent pricing and minimizes the counterparty risk for securities transactions. The financial information it supplies worldwide also allows investment risk to be managed comprehensively and efficiently and enables financial institutions to comply with regulatory provisions when making investment transactions. As the market leader for card-based and electronic payments, SIX ensures the smooth flow of payment transactions each day, not only in Switzerland but also in many European countries. Remaining competitive The central role played by SIX means that retaining a strong and internationally competitive Swiss financial center, for which it advocates at a political and regulatory level, is greatly in its interests. 52 Since the financial crisis there has been a steady increase in regulatory proposals at home and abroad. The main focus is on tax matters, as well as on transparency and market stability. New regulations such as the Markets in Financial Instruments Directive (MiFID II), the European Market Infrastructure Regulation (EMIR) and the Central Securities Depository Regulation (CSDR), all of which impose stricter requirements for EU market access on service providers from non-member states, present a particular challenge to the Swiss financial center. A precondition of market access is that Switzerland’s regulations must be equivalent to the EU rules, which means that Swiss financial market legislation needs to be amended. The Federal Department of Finance (FDF) is therefore working on two draft bills that are important for the financial sector: the Federal Financial Services Act (FFSA) and the Financial Market Infrastructure Act (FMIA). The purpose of the latter is to amend the existing regulations on financial market infrastructure and unite them in a single act. Since the FMIA regulates trading platforms as well as post-trade infrastructures, and also enacts the rules of market conduct, it is of particular significance to SIX. SIX participated in drafting the bill, which was submitted for consultation at the end of December 2013, and will also be involved in the consultation. SIX Annual Report 2013 Corporate Responsibility “We depend on having a competitive financial center.” Group CEO Urs Rüegsegger talks about the role played by SIX in the Swiss financial center. In 2013 the Swiss Financial Market Supervisory Authority (FINMA) placed SIX in its highest monitoring category, alongside systemically important major banks. What does this mean for SIX? From a supervisory point of view this is a logical step that underlines the central role SIX plays in the Swiss financial center and the Swiss economy. The majority of the se curities and payment transactions executed in Switzerland are processed using infrastructure operated by SIX. A disruption lasting any significant length of time would have serious consequences for Switzerland as both a financial and industrial center. Since the impact of the new rating has yet to be seen, we are stepping up the exchange of information with FINMA so that we can discuss concrete requirements and mea sures with the supervisory authority during the course of 2014. SIX also participated in political debates in 2013, for example in connection with the two popular initiatives aimed at limiting managers’ salaries. Why? Switzerland is a very businessfriendly and liberal country. Numerous foreign companies are located here, and some of them are listed here, too. They create employment and pay taxes. We want this situation to continue, so we must avoid harming Switzerland’s chances in the competition to be one of the best international business locations. In the run-up to the referendums on “excessive salaries” and “1:12” (fair pay), SIX therefore point ed out the problematic aspects and possible negative consequences of accepting these initiatives and took a clear stance. SIX is directly affected, not only as an infrastructure service provider for participants in the financial center, but also as an independent company – for example if fewer firms decide to apply for listing in Switzerland. The financial center is also coming under particular pressure from abroad. Switzer land is about to be hit by a veritable avalanche of regulations in the next few years. How will this affect SIX? In the EU, regulations are increasingly aimed at harmonizing market access, which is accompanied by a tendency to try to exclude nonmember states. In order to survive, the Swiss financial center needs unrestricted access to foreign markets – especially the EU – be cause of its pronounced international orientation. This means that Switzerland must ensure its regulation of financial center participants essentially complies with EU rules: in other words, that equivalence is achieved. SIX is directly affected in that the regulation of stock exchanges, derivatives trading and securities settlement, in particular, is being aligned with EU standards. The adjustments are being made within the framework of the forthcoming Financial Market Infrastructure Act. Safeguarding long-term access to the EU markets is of central importance to SIX, such as in clearing, where over 80% of transactions originate from European stock exchanges and trading platforms. SIX therefore supports the Financial Market Infrastructure Act in prin ciple. What topics is SIX working on internally? In the next few years, SIX will concentrate on becoming more closely integrated as a company. We have achieved strong growth abroad in recent years, both organically and through corporate acquisitions. We shall shortly be integrating the employees of Oslo Clearing, PayLife in Austria, Cetrel in Luxembourg and also those of the former joint ven ture Scoach into SIX. But SIX is also integrating more closely in other ways: during 2014 we are taking IT functions away from the business areas and bringing them all together in a central organization, which will have a number of advantages. We are also introducing top account management, so that we can meet the needs of our big gest clients more effectively thanks to improved internal coordination and develop new, tailored solutions for them. What priorities is SIX setting for the next few years? The main emphasis will continue to be placed on our core mandate, in other words operating the Swiss financial market infrastructure. We aim to boost the competitiveness of the Swiss financial center not only through economies of scale, but increasingly through innovation, too. In addition, we intend to go on investing in staff development and trying to recruit more younger employees, increase the number of women in top management and achieve greater international diversity among our staff. 53 SIX Annual Report 2013 Corporate Responsibility “In the next few years, SIX will concentrate on becoming more closely integrated as a company.” In 2013 SIX took part in the consultation on the ordinance against excessive compensation in listed companies. Even before the referendum, SIX had used campaigns and interviews to point out the possible negative consequences of accepting this initiative. SIX also made media statements before the referendum on the 1:12 (fair pay) initiative. In view of the numerous challenges facing the Swiss financial center, SIX regards it as very important that it should contribute its expertise to the legislative process as actively as possible in hearings, consultations and working groups. SIX therefore maintains regular contact with relevant industry associations, the authorities and members of parliament. SIX is also represented in various international industry associations. At the end of November, for example, Christian Katz, CEO Swiss Exchange, was elected President of the Federation of European Securities Exchanges (FESE) in Brussels for three years. FESE represents the 41 regulated exchanges in 30 European countries and participates actively in European regulatory proposals. Investing in employees In order to be able to provide services with the efficiency, growth and innovation to which it aspires, SIX relies on competent, motivated staff. The company seeks to create a working environment that offers scope for development and inspires people to deliver their best performance. The results of the employee survey conducted in 2012 and of exit interviews show that when employees leave SIX during their first four years with the company, this is mainly because of a lack of career prospects. In 2013 SIX therefore invested specifically in staff development once again, and linked the range of tools available for this purpose more closely to day-to-day working practices and management. For example, particular attention was paid to identifying and discussing individual development measures for all employees as part of the annual target-setting interviews. In the autumn, all levels of management attended workshops on employee development, at which the career model introduced in 2012 was re More information about fined further. employees on page 56 Over the next few years, SIX intends to take suitable steps to meet the needs of younger employees more effectively, increase the proportion of women in management positions and generally forge ahead with creating a new high-performance culture. In autumn 2013 the Group Executive Board approved plans for a company health management scheme. Longterm absence rates have risen in recent years, and SIX also exceeds the benchmark for short-term absences. The scheme will cover all kinds of measures, from prevention and treatment to the reintegration of employees, external psychosocial advice and the sports and leisure activities offered by SIX. The post of Health Manager has therefore been created. Reinforcing client relationships Some 140 financial institutions are the owners and primary users of SIX services. Companies worldwide in the hotel industry, catering, the media and retailing also belong to the SIX client base. SIX regularly conducts surveys in relevant client segments so that it can tailor its services to the varying needs of its clients. Reporting on corporate responsibility When reporting on corporate responsibility, SIX applies the standards set down in the Global Reporting Initiative (GRI), which is recognized as the world leader in this area. Since 2013, SIX has been an organizational stakeholder of this not-for-profit organization. GRI guidelines do not simply require the disclosure of information about the company itself. Companies are also asked to provide details of how they deal with their social and environmental responsibilities. The SIX 54 corporate responsibility report focuses on the company’s commitment to the Swiss financial center, its treatment of employees, its dialog with clients and its compliance with laws and the rules More information about coron information security. SIX proporate responsibility at SIX vides information on its environis available on the website mental impact on the website. www.six-group.com/cr SIX Annual Report 2013 Corporate Responsibility In 2013 the first Group-wide survey of SIX owners was conducted. Respondents said they were happy with their cooperation with SIX employees, and expressed confidence in the reliability and stability of the infrastructure. They saw the pricing of the services provided as the main area for improvement. They also wanted to be more proactively involved in ongoing product development, and to see greater emphasis placed on their requirements. The first measure arising from this survey was the trial introduction of top account management in the autumn, starting with two of the biggest SIX clients. SIX wants to use this new, cross-divisional, coordinated approach to look after clients in a more harmonized way, solve problems more efficiently and work with clients as a strategic partner when developing new products and services. SIX will use the results of this trial to refine the concept, with the aim of applying it to other major clients. Surveys were also conducted in individual business areas, and measures were defined on the basis of the previous year’s surveys. In 2012 the Swiss Exchange business area had carried out a comprehensive survey of its participants, issuers and other clients. A number of measures were defined on the basis of the useful feedback received. For example, the website for issuers was completely redesigned and communication with clients was optimized. These steps are designed to ensure that SIX continues to work closely with these clients, who were already very happy with the partnership. In the Securities Services business area, SIX relies on the findings of the annual survey of banks conducted by “Global Custodian” magazine. Thanks to the measures implemented on the basis of the previous year’s results as part of the strategic realignment, SIX received very good scores in an international comparison with other major central depositories. SIX achieved a top position again, especially in areas where it had lost ground slightly in the previous year. Data quality was repeatedly mentioned in the regular client surveys conducted by Financial Information. In 2013 SIX therefore interviewed selected clients in order to ask them more about this topic. On the basis of the findings, measures were defined in the areas of data standards and derivatives, for example, with the aim of making significant improvements. In the Payment Services business area, SIX also carried out qualitative surveys with major retail companies and banks for the first time in 2013. In general, clients from both segments were very satisfied, especially as regards the reliability and security of the products and technologies. The measures introduced as a result included improving communication with, and support for, clients in the event of disruptions and problems, and consulting them more closely in connection with innovations and market trends. Compliance and protecting client data For SIX and all its employees, it goes without saying that all applicable laws and internal guidelines and directives must be complied with. The Code of Compliance describes the legal framework and rules that all employees are required to observe and uphold. Group directives specify the duties of all SIX employees in detail. Correct conduct in relation to competition is of fundamental importance. An internal directive on this topic was issued during the year under review. All management staff were required to complete an e-learning course on the topic of competition law for consolidation purposes. During the year under review, the required training courses on money laundering were conducted in the business areas subject to anti-money laundering legislation in Switzerland or Luxembourg. Employees per business area Mitarbeitende nach Bereichen Corporate Functions 7.4% IT & Logistics 9.8 % Payment Services 34.9 % Swiss Exchange 6.9 % Securities Services 10.0 % Financial Information 30.9 % 55 SIX Annual Report 2013 Corporate Responsibility SIX places a great deal of emphasis on the protection of data and information, which it ensures partly by means of physical security measures, in particular in the data processing center. SIX also takes the utmost care to ensure that data, information and business documents are handled correctly by employees. The company More Information on prohas issued a number of directives containing tection of data on page 44 specific rules of conduct on this topic and has made various web-based training courses (both compulsory and optional) and specialist events available to its employees. In 2013 a campaign was run in Switzerland to increase employee awareness on the topic of information security. Staff structure The number of people employed abroad rose by 26 % owing to the acquisition of PayLife Bank GmbH and PayLife Services GmbH. In IT & Logistics, 15 jobs were cut as a result of cost optimization, while 60 jobs were lost in Securities Services in connection with the realignment of that business area. However, gross staff turn over fell by 21 % because more jobs had been cut in the previous year. Number of employees Full-time equivalents Switzerland Full-time equivalents abroad Total full-time equivalents (FTEs) Employees Switzerland Employees abroad Total employees (HC) Personnel structure Switzerland (HC) Men Women At employee level At management level including senior management Proportion of women in management (%) 1 Attrition and absences Switzerland Attrition rate (%) 1, 2 Absence rate due to illness (days/ FTE) Absence rate due to accidents (days/FTE) Training and ongoing education Switzerland 3 Average time spent on training and ongoing education (days/HC) 1 Commercial and IT trainees, total In the 2013 financial year SIX made targeted investments in staff development. A total of 1,397 employees attended internal seminars, which was an increase of 36 % on the previous year. The average time per employee spent on training increased by 13 %. Corporate Functions IT & Logistics Swiss Exchange Securities Services Financial Information Payment Services 31/12/2013 31/12/2012 Change in % 279.5 – 279.5 300 – 300 371.2 – 371.2 379 – 379 262.1 – 262.1 282 – 282 378.8 – 378.8 398 – 398 410.7 755.5 1,166.2 431 773 1,204 623.0 696.5 1,319.5 658 752 1,410 2,325.3 1,452.0 3,777.3 2,448 1,525 3,973 2,400.1 1,153.9 3,554.0 2,518 1,181 3,699 –3 26 6 –3 29 7 196 104 135 165 352 27 234 145 198 84 153 129 271 127 237 161 329 102 251 180 465 193 400 258 1,811 637 1,410 1,038 1,872 646 1,490 1,028 –3 1 –5 1 16 16 0 14.6 4.7 12.0 7.3 8.9 6.1 16.9 7.0 8.8 6.2 6.4 7.4 10.8 6.6 13.8 7.1 –21 –7 0.4 1.1 0.1 0.7 0.8 0.5 0.6 0.5 20 0.69 0.82 0.67 1.17 1.50 0.73 0.94 0.83 13 48 46 4 Weighted average based on the number of employees in Switzerland. 2 G ross fluctuation: includes all departures as a result of employment being terminated, either by SIX or by employees. 3 O nly includes courses that are part of the standard training offered by SIX. 1 56 SIX Annual Report 2013 Government supervision Government supervision and monitoring SIX operates systemically important infrastructures for the Swiss financial center. Certain areas are therefore subject to supervision and monitoring by the Swiss Financial Market Super visory Authority (FINMA) and the Swiss National Bank (SNB). The SNB supervises Switzerland’s systemically important payment and securities settlement systems as well as the systemically important central counterparties. Such systems can generate or spread a systemic crisis, which can in turn lead to severe credit and liquidity problems for financial intermediaries and even jeopar dize the stability of the financial system as a whole. SIX and the legal units which operate the systems deemed to be systemically important by the SNB (the interbank payment system SIC, securities settlement system SECOM and central counterparty SIX x-clear Ltd) must meet the minimum requirements set out More information in the National Bank Ordinance. on www.snb.ch On behalf of the SNB, SIX provides services that are essential for payment settlement in the SIC system. As SIC’s system manager, the SNB maintains giro accounts for the participating financial institutions that form the system’s core. Collaboration between the SNB and SIX on operation, maintenance and development is regulated by contracts. Security requirements aimed at effectively reducing technical and operational risks in SIC are based on international IT standards. The organizational and transparency requirements follow widely accepted corporate governance guidelines. The minimum requirements, observance of which is monitored by the SNB, are aimed primarily at reducing systemic risk. They are applied to areas such as organization, public information, contracts, controlling and the limitation of credit / liquidity risks and means of payment among others. However, security requirements aimed at reducing and controlling technical and operational risks, protecting information and providing safe access to systems are also included. All in all, systemically important Swiss infrastructures operated by SIX are characterized by high security and efficiency. The architecture of these infrastructures helps to minimize the risks typically associated with the clearing and the settlement of payments and securities transactions. As integrated applications, they provide efficient, highly automated transaction settlement, while minimizing the related systemic risks. The legal units of SIX that operate in the areas of securities trading and securities settlement are subject to direct institutional supervision by FINMA. The legal entities SIX SIS Ltd and SIX x-clear Ltd operate as licensed banks and are therefore required to comply with Swiss banking regulations. This includes capital adequacy rules as well as provisions governing guarantors and internal organization. Changes to the articles of association or organizational and business regulations must be approved by FINMA in advance. 57 Networking. 58 Hardly anything has had as big an impact on our everyday lives in recent years as digital networking. With breathtaking speed a virtual world of connections has sprung up, offering us almost inexhaustible opportunities. The refrigerator in the kitchen can now send a signal to our smartphones to tell us we are running out of milk and eggs, and it can even suggest a recipe for dinner at the same time. 59 Karin Hofer was surprised to learn that her salary is not – as she had previously believed – transferred directly from her employer’s bank, but is actually sent via SIC. “The main thing is that the money gets to my account on time each month,” she laughs. SIC SIX operates the interbank payment system on behalf of, and under the supervision of, the Swiss National Bank. Bank B Bank A Payment instruction Payment notification SIC account The very latest infrastructure allows payments between banks to be settled quickly and securely on a grossed-up basis and in real time. Up to 42 million transactions a month pass through the SIC interbank payment system. Apart from providing the IT infrastructure, SIX is also responsible for technical monitoring of operations, software development, maintenance and business management. 60 “The social costs caused by payment transactions are too high,” says Andy Sturm of the Swiss National Bank. “The aim should be to reduce these costs.” In fact, studies show that banks, infrastructure providers, retailers, companies and private individuals spend approximately 1 % of the gross domestic product on providing payment services. Million transactions CHF 360 billion – that’s how much money passes through SIC on its busiest days. This is the equivalent of over half of Switzerland’s annual gross domestic product. The number of interbank payment transactions has more than doubled in the last ten years. 420 193 2003 2013 Source: SNB Bern, 28 January 2014, 12 noon 61 SIX Annual Report 2013 Andy Sturm appreciates the district surrounding the Federal Palace. In summer he loves looking at the view from his office. “When the fountains at the Bundesplatz are on, I can hear children laughing as they jump through the water while I’m sitting at my desk.” The water feature has 26 fountains to symbolize all the cantons of Switzerland. The Swiss National Bank (SNB) uses repurchase agreements (repos) to manage the money market. A bank sells securities to the SNB to increase its liquidity temporarily. At the same time, the bank undertakes to buy the securities back later, and pays interest. From May 2014, SIX is providing a new trading platform for processing this kind of transaction between the SNB and banks. 62 “Stable infrastructures such as SIC keep interbank payments flowing.” Andy Sturm explains why the SIX interbank payment system is important to the whole of Switzerland. What role does the SIC interbank payment system play in the Swiss econ omy? The participating financial institutions use SIC to settle their large payments and some of their mass payments. The latter account for the bulk of the transaction volume. Companies pay their suppliers or make salary payments to their employees, for example, while private clients use SIC to pay their rent, their health insurance premiums or their childcare fees. How would Swiss citizens know if SIC stopped functioning? Much of the economy would be affected if SIC were to break down. Within just a few hours, the banks would be unable to process their (often time-critical) large payments, so they would poten tially experience liquidity shortages. The banks’ customers would also rapidly become aware of any such breakdown. And finally, of course, the activities of the Swiss National Bank (SNB) itself would start to be hampered, since it uses SIC to implement monetary policy. Why doesn’t the SNB itself operate SIC? Outsourcing the operation of the pay ment settlement platform to a privatesector company allows the SNB to fulfill its legal mandate more efficiently. The rights and obligations of SIX and the SNB are contractually regulated, and the SNB has extensive opportunities to influence how SIC is set up. Andy Sturm and his team at the Swiss National Bank are respon sible for monitoring the systemically important financial market infrastructures. In the future, SIX will operate another important infrastructure for the SNB: a platform for the settlement of repo transactions. How important is this platform to the SNB? Repo transactions are a key monetary policy instrument of the SNB. Firstly, they allow very flexible and accurate management of the liquidity in the banking system, and secondly, the repo rate is a highly effective way of influencing conditions on the interbank money market. This platform is therefore of central importance to the implementation of monetary policy. How does the SNB ensure that the system never breaks down? In order to avoid breakdowns, the SNB imposes strict business continuity requirements on significant infrastructures such as SIC, and conducts regular checks to see that these are being complied with. 63 SIX Annual Report 2013 Risk management Risk management is a crucial component of SIX Group’s business, with a focus on ensuring a reliable and stable financial infrastructure. The internal oversight lies with the Board of Directors, and externally with the Swiss financial authority FINMA. Two legal entities of SIX, SIX x-clear Ltd and SIX SIS Ltd, have bank licenses and are regulated as such. market and on SIX’s reputation. Reports on the Group risk situation are submitted periodically to both the Group Executive Board and the Board of Directors’ Risk Committee. The guiding principles that govern risk management at SIX are set out in its Risk Policy, which defines organizational arrangements and responsibilities and lays down the principles for dealing with the various types of risk faced by the businesses. It was revised in 2012 in order to accommodate an integral risk management framework for the entire Group. The Board of Directors is responsible for defining SIX’s risk tolerance. On the operational side, risk tolerance is defined on the basis of required service level availability in terms of level of security and confidentiality, as well as spare capacities held. SIX x-clear Ltd and SIX SIS Ltd, which are part of SIX Securities Services Ltd (a subholding company), are licensed Swiss banks. The separate Annual Report published by SIX Securities Services Ltd addresses capital adequacy requirements under Basel III and reports on its specific risk management activities. The Risk Policy is approved by the Board of Directors, which also delegates risk management tasks. The overall supervision of risk management and monitoring is delegated to the Board of Directors’ Risk Committee. Organization and reporting Risk management falls within the responsibilities of the members of the Group Executive Board, and the business lines are supported by specialist Group functions: Corporate Development in the case of strategic risks, the Corporate Security Officer for security risks, the Compliance Officer and the Finance & Services division itself. Risk monitoring at the Group level is undertaken independently of line management responsibilities and is performed by the Chief Risk Officer. Within the various businesses, risks are managed and controlled effectively as part of the operations. Individual risks are dealt with in accordance with the potential financial loss as well as their potential impact on the 64 Types of risk In addition to strategic, business, operational, financial market and reputational risks, SIX keeps separate track of compliance and project risks, as well as the risks attached to financial reporting. Credit, market price and liquidity risks are recorded under financial market risks. Strategic risks Given their long-term impacts, strategic risks are of key importance to SIX. Corporate Development draws up strategic options and reviews Group strategy in collaboration with the individual business areas. This is revised annually and approved by the Board of Directors. SIX Annual Report 2013 Risk management Compliance risks Compliance with the relevant rules and regulations is part of everyday working life at SIX, with the applicable principles being laid down in internal directives. Compliance at SIX has been set up in accordance with Swiss Financial Market Supervisory Authority (FINMA) Circular 2008 / 24. Legal & Compliance (L&C) centrally monitors adherence to the relevant rules and regulations, and performs reviews on internal systems and processes in individual business areas and operational units. Litigation cases and related risks are also dealt with by L&C. Staff awareness of compliance problems is raised through both basic and further training on a regular basis. Operational risks Particular attention is paid to operational risks, which to a large extent are IT-related. The stability and integrity of systems and processes are managed through a comprehensive program of risk prevention and risk monitoring, which is checked periodically by business area and divisional management. Group level results are reported by the Chief Risk Officer to the Group Executive Board’s Risk Committee. Risk management issues are subject to discussion and decision at the Group Executive Board level. In emergencies or crises, operations are secured by SIX business continuity management, which is closely coordinated with business continuity planning for the Swiss financial sector as a whole. Financial market risks SIX exposure to financial market risks arises mostly from liquidity needs, counterparty exposure and market prices. A full description and quantification following IFRS guidelines is presented in More on financial market the SIX Financial Report. risks in SIX Financial Statements 2013 on page 53 Reputational risks In order to protect the company’s good reputation, measures are taken across the entire SIX organization in order to ensure professionalism, integrity and reliability as well as compliance in all business activities. Although reputational risks are not measured quantitatively, the communications department closely monitors coverage of SIX in the press and media. Integral risk management In 2013, SIX started the implementation of an integral risk management framework, which includes an Enterprise Risk Management system. The framework is based on the company-wide evaluation and monitoring of risks and the respective controls, including individual quantification and aggregation at the Group level. It is scheduled to be completed in 2014. Project risks Projects are monitored continuously by project managers. Project risks which are large in scale, cross-divisional or relevant to SIX strategy are monitored directly by the Group Executive Board. Financial reporting risks Financial reporting risks and the corresponding risk mitigation action are discussed at the regular Board of Directors’ Risk Committee meetings. Risks and internal controls regarding consolidated financial reporting are regularly assessed by the management and Board of Directors. SIX Securities Services Ltd fulfills the requirements for the partial disclosure of the eligible and required equity stipulated in FINMA Circular 2008 / 22. The required notes are included in the consolidated financial statements of SIX Securities Services Ltd, available on the Internet and from SIX Securities Services Ltd. 65 SIX Annual Report 2013 Organization and competencies Management structure and shareholders SIX Group Ltd (SIX) is an unlisted public limited company domiciled in Zurich. SIX operates in four business areas via six divisions. Shareholders and equity structure All previous owners of the merger partners are represented among the shareholders. The shares are widely distributed, i.e. no one owner or bank cate The individual participations gory has an absolute majority. All shareholdof SIX are presented in the ers are bound by a shareholders’ agreement. financial report on page 67 The transfer of shares must be approved by the Board of Directors. Subject to Art. 685b para. 4 Swiss Code of Obligations (CO), approval may be refused for significant reasons as mentioned in the articles of association. A resolution by the general meeting, backed by at least two thirds of the represented votes and an absolute majority of the par value of represented shares, is required along with a statutory quorum pursuant to Art. 704 para. 1 CO in order to: 1.ease or lift the transfer restriction on registered shares; 2.convert registered shares into bearer shares; 3.dissolve the corporation through liquidation; 4.modify this Article. SIX Group Ltd’s total equity amounts to CHF 19,521,905 and is divided into 19,521,905 registered shares with a par value of CHF 1 each. Of this amount, 607,864 (3.1 %) are owned by SIX (treasury shares). The transfer of registered shares is restricted by the articles of association. Organization (as at 31/12/2013) Board of Directors Alexandre Zeller Chairman Group CEO Exchange Regulation Dr. Urs Rüegsegger Rodolfo Straub Swiss Exchange Securities Services Financial Information Payment Services IT & Logistics Finance & Services Dr. Christian Katz Thomas Zeeb Marcel Bättig a.i. Niklaus Santschi Robert Bornträger Dr. Stefan Mäder 66 SIX Annual Report 2013 Organization and competencies Board of Directors Regional Chief Executive Officer, Global Private Banking, Europe, Middle East and Africa, HSBC, Geneva. On 31 December 2013, the Board of Directors consisted of ten non-executive members. At the General Meeting of Shareholders on 29 May 2013, Alexandre Zeller was elected as the new Chairman of the Board of Directors of SIX. He succeeded Prof. Dr. Peter Gomez, who had resigned after seven years as Chairman. Christophe Gabriel stepped down from the Board of Directors as of 31 December 2013. Eduardo Leemann and Dr. Pierin Vincenz will not be standing for re-election when their term of office expires on 16 May 2014. The Board of Directors proposes Dr. Patrik Gisel (Raiffeisen Group, representing the Raiffeisen banks, regional banks and savings banks), Lorenz von Habsburg Lothringen (Bank Gutzwiller & Cie, representing the private bankers and private banks) and Søren Mose (Saxo Bank (Switzerland) Ltd, representing the foreign banks) for election to the Board of Directors. Alexandre Zeller, Chairman (1961) Swiss citizen, member of the Board since 29 May 2013, elected until 2014. Education: Graduate degree in Business Administration (HEC), University of Lausanne and Advanced Management Program, Harvard Business School, Boston. Career 1984 –1987 International Operational Audit, Nestlé SA, Vevey. 1987 –1999 Various roles with Credit Suisse, Zurich. 1999 – 2002 Member of the Executive Board (2002 Chief Executive Officer) Private Banking Switzerland, Credit Suisse, Zurich. 2002 – 2008 Chief Executive Officer, Banque Cantonale Vaudoise, Lausanne. 2008 – 2012 Chief Executive Officer, HSBC Private Bank (Suisse) SA & Country Manager Switzerland HSBC, Geneva. 2010 – 2012 Equity structure Further activities and mandates −Member of the Board of Directors, Maus Frères SA, Geneva −Member of the Board of Directors, Kudelski S.A., Cheseaux-sur-Lausanne −Member of the Board, Schweizer Berghilfe, Adliswil −Member of the Foundation Board, Study Center Gerzensee, Foundation of Swiss National Bank, Gerzensee −Member of the Foundation Board, Swiss Finance Institute, Zurich Dr. Romeo Lacher**, Vice Chairman (1960) Swiss citizen, member of the Board since 1 January 2008, elected until 2014. Education: Graduate degree in Business Administration, PhD in Economics, University of St. Gallen; Advanced Management Program, Harvard Business School, Boston. Career After studies: three years of professional experience in the insurance business. Credit Suisse, Zurich: 1990 –1993 Head of Marketing Promotion. 1994 –1997 Head of Prod uct Development / Product Management Retail Banking. 1997 – 2000 Head of Retail Customer Business. 2000 – 2003 Head of Product Management Banking Products and Internet Banking. 2004 – 2006 Member of the Executive Board and Head of Operations. 2006 – 2011 Member of the Private Banking Management Committee / Global Head of Private Banking Operations. Since 1 January 2012 Head of Private Banking Western Europe / Member of the Private Banking and Wealth Management Committee. Shareholder structure Aktionärsstruktur in % 30.1 19.7 13.9 9.0 8.1 Treasury shares Regional and Raiffeisen banks Private banks Cantonal banks Commercial and investment banks 3.1 1.2 Others 14.9 Foreign banks as at 31/12/2013 CHF 19,521,905.00 – – 19,521,905 3768228 Big banks Ordinary share capital Authorized share capital Conditional share capital Registered shares (par value CHF 1) Security number 35 30 25 20 15 10 5 0 67 SIX Annual Report 2013 Organization and competencies Further activities and mandates −Member of the Board of Directors, Swisscard AECS AG, Horgen −Member of the Board of Directors, Bank-now AG, Horgen Dr. Sabine Keller-Busse*** (1965) Swiss citizen, member of the Board since 18 June 2012, elected until 2014. Education: Graduate degree in Business Administration, PhD in Economics, University of St. Gallen. Christophe Gabriel*** (1961) Swiss citizen, member of the Board from 27 October 2009 until 31 December 2013. Education: Graduate degree in Business Management and Business Information Technology, University of Zurich. Career 1989 –1995 Managing Partner, Elektro Busse GmbH & Co. KG, Gifhorn, Germany. 1995 –2008 Senior Partner, McKinsey & Company, Zurich. 2008 –2010 Managing Director Private Clients Region Zurich, Credit Suisse, Zurich. Since 2010 Chief Operating Officer, UBS Switzerland, Group Managing Director, UBS AG, Zurich. Career 1983 –1984 Various internships in Sweden, France and Venezuela. 1985 –1991 Andersen Consulting in Zurich and Geneva, various projects in the finance sector, in particular with SOFFEX. 1991 –1994 Compagnie de Services et de Conseils, various projects in the finance sector, Geneva. Lombard Odier & Cie, Geneva: 1994 –1996 Head of Development of Financial Applications. 1996 –1998 Head of Financial Controlling. 1998 –2001 Head of Operations. Since 2001 Head of IT and Operations, member of the Executive Board. Dr. Philipp Halbherr* (1952) Swiss citizen, member of the Board since 20 September 2008, elected until 2014. Education: Graduate degree and PhD in Economics, University of Zurich. Career 1983 –1987 National research program No. 9 “Economic development,” assistant to head of program. 1984 –1987 Lecturer, HWV, Zurich. 1977 –2003 Various lecturing assignments, University of Zurich. 1987 –1989 Research grant from Swiss National Science Foundation, Stanford Uni versity, USA. Zürcher Kantonalbank, Zurich: 1995 –2000 Head of Central Risk Controlling. 1991 –2002 Head of Economics. 1999 –2004 Head of Treasury. 2002 –2005 Head of Financial Management. 2005 –2008 Head of the Finance business unit. Since July 2008 Head of Institutionals & Multinationals (formerly Investment Banking). Since 2005 Member of the Managing Board. Further activities and mandates −Foundation Board, Swiss Finance Institute, Zurich −Advisory Board, Department of Banking and Finance, University of Zurich 68 Dr. Barbara Kessler* (1953) Swiss citizen, member of the Board since 26 May 2011, elected until 2014. Education: Graduate degree in Economics, University of St. Gallen; PhD in Social and Economic Sciences, Vienna University of Economics and Business; federally certified Swiss tax expert. Career 1979 –1993 Tax advisor, partner of the tax department, Arthur Andersen AG, Zurich. 1993 –2002 Head of the tax department, Zurich Financial Services, Zurich. From January 2003 Head of Tax and Insurance, Novartis International AG, Basel. Further activities and mandates −Member of the Board of Directors, Sandoz AG, Basel, and additional group companies of Novartis International AG −Member of the Board, Tax Commission of the International Chamber of Commerce (ICC), Paris −Co-Chair of the WIN Steering Committee, a mentoring program offered by Novartis and the University of Basel −Chairwoman, Foundation Board for the Holz & Korb Foundation, a workshop for the disabled, Zurich Eduardo Leemann** (1956) Swiss citizen, member of the Board since 1 January 2008, elected until 2014. Education: Graduate of Economics and Business Administration, HWV Zurich; Advanced Executive Program, J.L. Kellogg Graduate School of Management, Northwestern University, Chicago. Career 1981 –1985 Private Banking South and Central America, Bank Julius Baer, Zurich. 1985 –1990 Responsible for the setup of Private Banking, Bank Julius Baer, New York. 1990 –1992 Deputy Head of Private Banking Department (worldwide private banking operations with direct SIX Annual Report 2013 Organization and competencies responsibility for the western hemisphere, Switzerland and comprehensive marketing), Bank Julius Baer, Zurich. 1992 –1997 Member of the Management Board and Head of Private Banking, Goldman, Sachs & Co, Zurich. From 1997 CEO AIG Investments, AIG Private Bank (today Falcon Private Bank), Zurich, later Chairman of the Board, AIG Private Bank, Senior Managing Director and Head of AIG Global Wealth Management, AIG Investments, Zurich. In September 2008, Eduardo Lee mann returned to the Executive Board of AIG Private Bank and he is now CEO of Falcon Private Bank Ltd, Zurich. Further activities and mandates −Chairman, Apen AG, Zug −Member of the Board of Directors, Association of Foreign Banks in Switzerland, Zurich −Member of the Supervisory Board, Signa Prime Selection AG, Vienna Herbert J. Scheidt*** (1951) German and Swiss citizen, member of the Board since 1 January 2008, elected until 2014. Education: MBA, University of New York; BA and MA in Economics, University of Sussex. Career 1982 –1986 Various management positions at Deutsche Bank AG, Frankfurt and Essen. 1986 –1990 Head of Euro bond Capital Market Team, Vice President, Deutsche Bank Capital Corporation, New York. 1990 –1993 Head of Corporate Finance, Director, Deutsche Bank Italy, Milan. 1993 –1996 Head of Distribution, Managing Director, Deutsche Bank AG, Private Banking Division, Frankfurt. 1996 –2000 Head of Private Banking Europe and Middle East and Deputy CEO, Deutsche Bank (Suisse) S.A., Geneva. 2000 Head of Private Banking International, Deutsche Bank Group, Geneva, and member of the Group Executive Committee, Wealth Management, Frankfurt. 2001 CEO, Deutsche Bank (Suisse) S.A., Geneva. From 2002 to May 2011 CEO, Vontobel Group, Zurich. Since May 2011 Chairman of the Board of Directors of Bank Vontobel AG and Vontobel Holding AG, Zurich. Further activities and mandates −Member of the Board of Directors, Swiss Bankers Association, Basel −Member of the Board of Directors, Association of Swiss Commercial and Investment Banks (VHV), Zurich −Vice Chairman of the Board of Directors, Hero AG, Lenzburg −Member of the Board of Directors, Helvetia Holding AG, St. Gallen Dr. Pierin Vincenz* (1956) Swiss citizen, member of the Board since 1 January 2008, elected until 2014. Education: Graduate degree in Business Administration, PhD in Economics, University of St. Gallen. Career 1979 –1982 Swiss Trust Company, St. Gallen. 1986 –1990 Global Treasury, GD, Swiss Bank Corporation, Zurich. Vice Director, Swiss Bank Corporation Services L.P., Chicago. 1991 –1996 Vice President and Treasurer, Hunter Douglas, Lucern. 1996 –1999 Member of the Executive Board, Head of Finance, Raiffeisen Group, St. Gallen. Since 1999 Head of the Executive Board, Raiffeisen Group, St. Gallen. Further activities and mandates −Member of the Board of Directors, Notenstein Privatbank AG, St. Gallen −Chairman of the Board of Directors, Aduno Holding AG, Opfikon – Chairman of the Board of Directors, Pfandbriefbank Schweizerischer Hypothekarinstitute (mortgage bond bank of the Swiss mortgage institutions), Zurich – Vice Chairman of the Board of Directors, Leonteq Securities Ltd, Zurich −Member of the Board of Directors’ Committee, Swiss Bankers Association, Basel −Member of the Board of Directors, Helvetia Holding Ltd, St. Gallen −Chairman of the Association of Sponsors of the Swiss Institute of Banking and Finance, University of St. Gallen −Chairman of the Board of Directors, Plozza Vini SA, Brusio −Member of the Foundation Board, Swiss Finance Institute, Zurich −Steering Committee member, Unico Banking Group, Brussels −Vice Chairman of the Board of Directors, Raiffeisen Anniversary Foundation, St. Gallen −Member of the Board of Directors, PflegekinderAktion Schweiz (organization for foster children, Switzerland) −Member of the Foundation Board, Speranza (support and advancement of occupational integration and training in Switzerland), Aarau −Member of the Foundation Board, Foundation for Clinical Cancer Research of Eastern Switzerland, St. Gallen 69 SIX Annual Report 2013 Organization and competencies −Member of the Foundation Board, Pro Kloster Disentis (foundation for Disentis Abbey) −Member of the Foundation Board, Bleu Ciel (humanitarian foundation for children’s aid in Rwanda) −Chairman, Plan B Association (development of products and services that promote responsible attitudes toward money and consumption) −Chairman, Medas Foundation, Eastern Switzerland Hermann Wirz** (1947) Swiss citizen, member of the Board since 27 October 2009, elected until 2014. Education: Business Administration, Program for Executive Development, IMD, Lau sanne. Career 1968 –1969 Financial and Management Accounting, Elektrizitätswerk Luzern (Lucern power plant), Switzer land. 1969 –1971 Management Accounting, Shell Switzer land. 1972 Internship Factory Administration, Nestlé UK and Spain. 1973 –1979 Head of Factory Administration, Industrial Accounting and Budgeting, Nestlé Venezuela. 1980 –1984 Manager Operational Control Latin America, Nestec Switzerland. 1984 –1989 Director Finance & Con trol, Nestlé Peru. 1989 –1995 Director Finance & Control, Nestlé Venezuela. 1995 –2000 Executive Vice President and CFO, Nestlé Mexico. Since 2001 Chief Accounting Officer, Nestlé SA, Switzerland. Further activities and mandates −Member of the Board of Directors, Intercona Re Ltd, Châtel-St-Denis −Member of the Board of Directors, Nestlé Capital Advisers SA, Vevey −Member of the Board of Directors, Nestlé Health Science SA, Lutry Internal organization and competency rules As the company’s highest governing body, the Board of Directors is responsible for supervising the Group Executive Board. The tasks and competencies of the Board of Directors and its committees and of the Group Executive Board as corporate bodies of SIX are defined in the articles of association, the rules of organization and the competency rules. Tasks of the Board of Directors are generally carried out by the responsible committee. The Board of Directors has four committees: the Audit Committee, the Nomination & Compensation Committee, the Risk Committee and the Strategy Committee. Insofar as the committees are assigned discretionary powers by the competency rules, the duties of the Board of Directors are limited to supervision of the committees. The committees regularly report to the Board of Directors, generally at each meeting. The committees of the Board of Directors also accept reports pertaining to their sphere of responsibility from the Group Executive Board and supervise the relevant operating business, in particular with regard to compliance with the articles of association, regulations and directives. Meetings of the Board of Directors and committees generally last between two hours and half a day. The Chairman of the Board of Directors is invited to attend all committee meetings as a guest. The Group CEO and Group CFO are present at all meetings of the Board of Directors. The chairs of the committees decide whether further members of the Group Executive Board or other management staff are to be summoned, depending on the agenda. If deemed necessary, representatives of the external auditors participate in the Board of Directors’ discussion of their reports. In the year under review, the Board of Directors convened on nine occasions, one of which was a one-day strategy seminar. The chair of the Board of Directors, or the chairs of the committees, define the agendas of meetings. The deliberations and resolutions are recorded in the form of minutes. The minutes of the committees are sent to all members of the Board of Directors. The chairs of the committees also deliver a verbal report on important events and resolutions at every Board of Directors meeting. * Member of the Audit Committee ** Member of the Nomination & Compensation Committee *** Member of the Risk Committee 70 SIX Annual Report 2013 Organization and competencies Audit Committee (AC) The AC consists of three to four non-executive members of the Board of Directors. The activities of the AC are stipulated by the law, FINMA Circular 2008 / 24, the articles of association and the rules of organization (including the competency rules). The AC assumes tasks related to accounting and financial reporting, the internal controlling system, the external auditors and the Internal Audit department. AC meetings are attended by the Group CEO, the Group CFO and representatives of the internal and external auditors. Five meetings were held in the year under review. Nomination & Compensation Committee (NCC) The NCC consists of three to four non-executive members of the Board of Directors. The activities of the NCC are stipulated by the law, the articles of association and the rules of organization (including the competency rules). The NCC prepares the groundwork for all decisions on important personnel and related organizational issues at the Group Executive Board and senior management level, including all issues pertaining to remuneration, for submission to the Board of Directors. NCC meetings are attended by the Group CEO and the Head Human Resources. Six meetings were held in the year under review. Risk Committee (RC) The RC consists of three to four non-executive members of the Board of Directors. The activities of the RC are stipulated by the law, the articles of association and the rules of organization (including the competency rules). Directors in carrying out its legal supervisory and controlling tasks and executes the audit tasks assigned to it. Internal Audit has an unrestricted right of audit within SIX Group Ltd and all Group companies and has the right to inspect all business documents at any time. It coordinates its activities with the external auditors and those responsible for Compliance and Risk Controlling. Informational and supervisory instruments with regard to the Group Executive Board SIX has a fully developed management information system (MIS) which supports the Board of Directors in performing its supervisory duties and monitoring the powers assigned to the Group Executive Board. A comprehensive interim statement containing budget and year-on-year comparisons is submitted each quarter to the Board of Directors. The Chairman of the Board of Directors receives the minutes of the Group Executive Board meetings for inspection. Risk management and compliance The Board of Directors is informed about the risk situation on a regular basis. A detailed description of risk management at SIX may be found in the risk management section on page 64. The Group also has an internal control system (ICS) consisting of regulations, internal directives and corresponding measures, which serve to ensure that business operations are conducted properly. A corresponding compliance program also ensures that statutory and regulatory requirements are met. The half-yearly report on compliance activities is approved by the Risk Committee. The RC assumes the duties of the Board of Directors in the framework of SIX’s risk management in accordance with the risk policy. In addition, the RC has responsibilities related to the Securities Services business area. RC meetings are attended by the Group CEO, the Group CFO and the Group CRO. Four meetings were held in the year under review. Internal Audit Internal Audit reports directly to the Audit Committee in functional terms and the Chairman of the Board of Directors in administrative terms. It supports the Board of 71 SIX Annual Report 2013 Organization and competencies Group Executive Board On 31 December 2013, the SIX Group Executive Board consisted of seven members. Thomas Gross, CEO Division Financial Information, left SIX as of the beginning of June 2013. Marcel Bättig has taken over as acting head of this business area. Dr. Urs Rüegsegger (1962) Swiss citizen, Group CEO. Education: Graduate degree in Business Administration, PhD in Economics, University of St. Gallen. Career Swiss Re, Zurich: 1989 –1993 Most recently Head of Finance and Services at subsidiary group Audatex AG. St. Galler Kantonalbank: 1993 –1997 Head of Accounting, Controlling and Risk Management. 1997– 2000 Head of Projets & Organization, member of Group Management. 2000 –2001 Head of the Service Center. 2001– 2008 CEO. Since 2008 Group CEO, SIX Group Ltd, Zurich. 72 Further activities and mandates −Chairman of the Board of Directors, Cetrel SA, Luxembourg −Chairman or member of the Board of Directors of various Group companies of SIX Group Ltd −Member of the Board of Directors, World Federation of Exchanges, Paris −Chairman of the Board of Directors, Genossenschaft Konzert und Theater (concert and theater society), St. Gallen Dr. Christian André Katz (1967) Swiss citizen, CEO Division Swiss Exchange. Education: Graduate degree in Business Administration, PhD in Economics, University of St. Gallen. Career 1993 –1997 Derivatives Sales, Credit Research, SBC Warburg, Zurich and Hong Kong. 1997 –1998 Senior Manager, Head of Asia Research, London Forfaiting Company, London and Hong Kong. 1998 –2005 Vice President, Head of Equities Sales for Switzerland, J.P. Morgan, London. 2005 –2006 Vice President, Head of Research Marketing for Europe, J.P. Morgan, London. 2006 –2009 Managing Director, Head of Equities & Institutional Equity Derivatives and Office Head, Goldman Sachs International, Zurich Representative Office, SIX Annual Report 2013 Organization and competencies The Group Executive Board as of 31 December 2013, from left to right: Dr. Urs Rüegsegger, Dr. Christian Katz, Thomas Zeeb, Marcel Bättig, Niklaus Santschi, Robert Bornträger, Dr. Stefan Mäder Zurich. Since 2009 CEO Division Swiss Exchange, SIX Group Ltd, Zurich. Further activities and mandates −Member of the Board of Directors (Vice Chairman), STOXX Ltd, Zurich −Chairman or member of the Board of Directors of various Group companies of SIX Group Ltd −Chairman and member of the Board, Federation of European Securities Exchanges (FESE) Thomas Zeeb (1964) Canadian citizen, CEO Division Securities Services. Education: BA Honors Business Administration, University of Western Ontario, London, Ontario; MBA, Katholieke Universiteit Leuven, Belgium. Career 1996 –1998 Vice President, Sales Manager, Continental Europe, Bank of New York, London. 1998 –2002 Managing Director, Head of Sales, Bank of New York, London. 2002 –2004 Managing Director, Non-Bank Client Executives, Bank of New York, London. 2004 –2005 Director, Head of Section, Clearstream Banking SA, London. 2006 Director, Head of Department, Clearstream Banking SA, London. 2006 –2008 Board member, Clearstream International SA, Luxembourg. 2006 –2008 Board member, Clearstream Banking SA, Luxembourg. Until August 2008 Member of the Supervisory Board, Clearstream Banking Frankfurt, Frankfurt am Main. Since 2008 CEO Division Securities Services, SIX Group Ltd, Zurich. Further activities and mandates −Chairman or member of the Board of Directors of various Group companies of SIX Group Ltd −Member of the Board, Link-Up Capital Markets S.L., Madrid (until December 2013) – Member of the Board, International Securities Services Association (ISSA), Zurich Marcel Bättig (1968) Swiss citizen, interim CEO Division Financial Information business area. Education: Mechanical engineering degree (higher technical college, BSc); MBA, University of Western Ontario, Canada. Career 1998–2000 Associate, McKinsey & Company, Zurich. 2000–2002 Engagement Manager, McKinsey & Company, Zurich. 2002–2004 Project Manager, Mettler Toledo, Greifensee. 2004–2009 Head Field Automa tion Competence Center, Mettler Toledo, Greifensee. 73 SIX Annual Report 2013 Organization and competencies 2010–2012 COO, SIX Financial Information Ltd, Zurich. Since June 2013 interim CEO Division Financial Information, SIX Group Ltd, Zurich. Further activities and mandates – Chairman or member of the Board of Directors of various Group companies of SIX Group Ltd Niklaus Santschi (1968) Swiss citizen, CEO Division Payment Services. Education: Graduate degree in History of Economics, University of Zurich; Breakthrough Program for Senior Executives, IMD, Laus anne; International Executive Programme, INSEAD, Fontainebleau / Paris. Career 1991 –1997 Operations, Eurocard Switzerland SA, Zurich. 1997 –1999 Business Manager, Issuing, Payserv AG, Zurich. 1999– 2001 Head of New Accounts Processing, Payserv AG, Zurich. 2002– 2004 Head European Sales, Telekurs Card Solutions AG, Zurich. 2004– 2007 Head Marketing & Sales, member of the Executive Board, Telekurs Multipay AG, Zurich. 2008 –2011 Head Business Development & Sales, member of the Executive Board, SIX Multipay AG, Zurich, and Managing Director, SIX Pay SA, Luxembourg. Since 2012 CEO Division Payment Services, SIX Group Ltd, Zurich. Further activities and mandates −Member of the Board of Directors, SIX Interbank Clearing Ltd, Zurich −Member of the Board of Directors, Cetrel SA, Luxembourg −Chairman of the Board of Directors, SIX Payment Services (Europe) SA, Luxembourg −Member of the Supervisory Board, PayLife Bank GmbH, Vienna −Chairman or member of the Board of Directors of various Group companies of SIX Group Ltd Robert Bornträger (1960) Swiss citizen, CEO Division IT & Logistics. Education: Graduate studies in Computer Science, ETH Zurich; graduate studies in Economics with focus on IT, University of Zurich; graduate degree in Business Informatics; further training in Executive Management, IMD, Lau sanne. Career Various positions in IT as consultant and developer. 1993 –1998 CEO, Swissair, Sweden and Hungary. 1998 –2001 Chief Information Officer, member of the Executive Board, Swisscargo AG and Cargologic AG, Zurich. 2002 –2003 CEO, Integralis Schweiz AG, Glattbrugg. 2003 –2005 Chief Information Officer, member of 74 the Extended Executive Board, Swiss International Air Lines Ltd, Zurich. 2005 –2007 CEO and member of the Executive Board, Telekurs Services AG / Telekurs Holding, Zurich. Since 2008 CEO Division IT & Logistics, SIX Group Ltd, Zurich. Further activities and mandates −Member of the Board, Swiss IT Leadership Forum −Chairman of the Board of Directors of a Group company of SIX Group Ltd Dr. Stefan Mäder (1963) Swiss citizen, Group CFO. Education: Graduate degree and PhD in Applied Economics, University of Zurich. Career 1988 –1994 Lecturer, Socioeconomic Institute, University of Zurich. 1991 –1994 Research fellow, Institute for Empirical Research in Economics, University of Zurich. 1994 –1996 Economist, International Monetary Relations, Swiss National Bank. 1996 –1997 Financial Analyst, Global Asset Management, Zurich Financial Services, Zurich. 1998 –2001 Head of Global Investment Management Services, Zurich Financial Services, Zurich. 2001 –2002 COO, Ecofin Research and Consulting AG, Zurich. 2002 –2004 Chief Investment Officer, member of the Executive Board, Zurich Switzerland, Zurich. 2004 –2007 Head of Finance and Services, CFO, member of the Executive Board, Zurich Switzerland, Zurich. 2007– 2010 CFO Europe, member of the Executive Board, Zurich Europe General Insurance, Zurich. Since December 2010 Group CFO, SIX Group Ltd, Zurich. Further activities and mandates −Member of the Board of Directors, Cetrel SA, Luxembourg −Member of the Board of Directors, STOXX AG, Zurich −Member of the Board of Directors of various Group companies of SIX Group Ltd – Member of the Board of Directors, Swiss Mobiliar Cooperative Company Ltd, Bern SIX Annual Report 2013 Organization and competencies Remuneration Auditors At the request of the Nomination & Compensation Committee, the Board of Directors defines Group-wide remuneration guidelines. The Chairman and the members of the Board of Directors receive a fixed salary. The members of the Group Executive Board receive a fixed basic salary as well as a variable cash payment. The latter is dependent on both company revenues and individual performance. Part of the variable remuneration of Group Executive Board members is deferred and paid over three years, subject to the members remaining employed with the company. Ernst & Young AG was appointed as auditor of SIX Group Ltd on 1 January 2008. The auditor in charge is Thomas Schneider, accredited audit expert. Pascal Berli is also an accredited audit expert. The Board of Directors is responsible for supervising and controlling the external auditors and Group auditors. It also handles the internal and external auditors’ reports, and is supported in this task by the Audit Committee. The Audit Committee regularly receives and processes reports from representatives of the external auditors or the Group auditors. Detailed information on remuneration is provided in the financial report. In the year under review, eight members of the Group Executive Board and eleven members of the Board of Directors were paid a total of CHF 13.1 million. This includes members of the Board of Directors and the Group Executive Board who either left, joined or intermittently filled a position during the course of the year. Along with the basic and variable remuneration, the amount also covers payments or benefits in kind customary in the industry. Social benefits are not included in the amount. SIX does not grant loans of any kind to either its employees or corporate bodies. Performance analysis is based on quantitative and qualitative objectives defined for each individual at the beginning of the financial year. These comprise the business result, strategy implementation and the achievement of personal goals. Information policy Up-to-date information is available at www.six-group.com. Calls to attend meetings and communications to the shareholders are sent by letter to the addresses recorded in the share register. Subject to legal requirements, announcements to creditors are published in the “Swiss Official Gazette of Commerce.” SIX publishes its business results semi-annually. All registered shareholders are sent a brief report (shareholder letter) containing an overview of the Group’s business development and activities. The annual report is available in German and English and can be ordered on the Internet: www.six-group.com/annual-report-order/en The financial report is published in English on the Internet: www.six-group.com/annual-report/en 75 SIX Annual Report 2013 Consolidated balance sheet 31/12/ 2013 31/12/ 2012 1 Assets Cash and cash equivalents Trade and other receivables Receivables from clearing & settlement Financial assets Inventories Current income tax receivables Other current assets Current assets Property, plant and equipment Intangible assets Investments in associates Financial assets Assets from pension fund benefits Other non-current assets Deferred tax assets Non-current assets Total assets 3,595.6 787.8 1,882.0 540.9 18.3 5.9 57.6 6,888.1 242.0 208.5 217.9 337.4 74.7 6.4 10.0 1,096.9 7,985.0 4,044.9 315.1 2,169.9 501.7 15.1 3.6 57.0 7,107.4 242.2 156.3 216.8 152.5 57.5 3.5 7.2 836.1 7,943.5 Liabilities Bank overdrafts Trade and other payables Payables from clearing & settlement Financial liabilities Provisions Current income tax payables Other current liabilities Current liabilities Financial liabilities Provisions Other non-current liabilities Deferred tax liabilities Non-current liabilities 47.7 330.6 4,902.1 98.3 10.0 31.9 254.5 5,675.0 6.7 33.0 13.9 71.7 125.3 0.1 59.9 5,178.3 59.5 9.3 16.4 233.0 5,556.3 6.7 20.7 16.1 65.4 109.0 Total liabilities 5,800.3 5,665.3 Equity Share capital Capital reserves Other reserves Retained earnings Shareholders’ equity Non-controlling interests Total equity Total liabilities and equity 19.5 480.0 –29.2 1,708.9 2,179.3 5.4 2,184.7 7,985.0 19.5 770.5 –24.5 1,495.5 2,261.0 17.2 2,278.2 7,943.5 in CHF m 1 As part of the switch to IFRS, the previous year’s figures were adjusted for the purposes of comparison. 76 SIX Annual Report 2013 Consolidated income statement in CHF m Commission revenues Transaction revenues Service revenues Net interest income from banking business Other operating income Total operating income Personnel expenses Other operating expenses Depreciation, amortization and impairment Total operating expenses Operating profit Share of profit of associate Financial income Financial expenses Earnings before interest and tax (EBIT) Interest income Interest expenses Earnings before tax (EBT) Income tax expenses Group net profit of which attributable to shareholders of SIX Group Ltd of which attributable to non-controlling interests Earnings per share (CHF) Basic profit for the year attributable to shareholders of SIX Group Ltd Diluted profit for the year attributable to shareholders of SIX Group Ltd 1 2013 2012 1 542.1 388.2 586.1 3.3 482.6 357.6 554.7 4.5 63.1 1,582.7 –572.9 –702.6 –111.0 –1,386.6 196.2 24.4 45.8 –21.8 244.6 11.5 –4.9 251.1 –41.0 210.2 205.5 4.6 54.0 1,453.3 –573.8 –635.7 –118.1 –1,327.7 125.6 29.7 316.3 –28.9 442.7 10.4 –2.7 450.4 –40.0 410.4 407.4 3.0 10.87 10.87 21.54 21.54 As part of the switch to IFRS, the previous year’s figures were adjusted for the purposes of comparison. 77 SIX Annual Report 2013 Locations SIX is present in 23 countries outside Switzerland Switzerland Zurich, Olten, Monaco Geneva, Lugano, Biel The Netherlands Amsterdam Belgium Brussels Norway Oslo Germany Frankfurt, Hamburg Austria Vienna Denmark Kopenhagen Poland Warsaw France Paris Finland Helsinki Hong Kong Ireland Dublin Singapore Spain Madrid Sweden Stockholm, Gothenburg Italy Milan United Kingdom London, Japan Tokyo Edinburgh Canada Toronto Luxembourg Morocco Casablanca Hungary Budapest United States of America New York, Boston, S tamford CT, San Francisco Business area Swiss Exchange SIX Swiss Exchange Ltd Selnaustrasse 30 P.O. Box 1758 8021 Zurich, Switzerland T +41 58 399 5454 www.six-swiss-exchange.com SIX Exfeed Ltd Selnaustrasse 30 P.O. Box 8021 Zurich, Switzerland T +41 58 399 2977 SIX Swiss Exchange Ltd 15 Appold Street London EC2A 2NE United Kingdom T +44 207 864 4336 SIX Swiss Exchange Ltd Route de Meyrin 49 P.O. Box 260 1211 Geneva 28, Switzerland T +41 58 399 5454 Regulatory committees and advisory commissions: www.six-swiss-exchange.com/about_us/company/index_comission_en.html Participant lists and associated participants: www.six-swiss-exchange.com/participants_en.html Significant participations: STOXX Limited Selnaustrasse 30 P.O. Box 8021 Zurich, Switzerland T +41 58 399 5300 www.stoxx.com 78 SIX Structured Products Exchange AG Selnaustrasse 30 P.O. Box 1758 8021 Zurich, Switzerland T +41 58 399 2100 www.six-structuredproducts.com Swiss Fund Data AG Hottingerstrasse 14 8032 Zurich, Switzerland T +41 44 250 5120 www.swissfunddata.ch Indexium AG Selnaustrasse 30 Postfach 8021 Zurich, Switzerland T +41 58 399 4920 SIX Annual Report 2013 Locations Business area Securities Services SIX SIS Ltd Brandschenkestrasse 47 P.O. Box 1758 8021 Zurich, Switzerland T +41 58 399 3111 www.six-securities-services.com SIX SIS Ltd Baslerstrasse 100 P.O. Box 4601 Olten, Switzerland T +41 58 399 3111 SIX SAG Ltd Baslerstrasse 90 P.O. Box 4601 Olten, Switzerland T +41 58 399 6111 SIX x-clear Ltd Olof Palmes gata 11 P.O. Box 3117 10362 Stockholm, Sweden T +46 8 5861 6351 SIX x-clear Ltd 15 Appold Street London EC2A 2NE, United Kingdom T +44 207 550 5447 Swiss Securities Post-Trade Council: www.swiss-sptc.com SIX x-clear Ltd Brandschenkestrasse 47 P.O. Box 1758 8021 Zurich, Switzerland T +41 58 399 4311 Business area Financial Information SIX Financial Information Ltd Hardturmstrasse 201 P.O. Box 1521 8021 Zurich, Switzerland T +41 58 399 5111 www.six-financial-information.com SIX Financial Information Ltd Route de Meyrin 49 P.O. Box 260 1211 Geneva 28, Switzerland T +41 58 399 7711 SIX Financial Information Ltd Via Cantonale 1 6901 Lugano, Switzerland T +41 58 399 7111 Rolotec Ltd Albrecht-Haller-Strasse 9 P.O. Box 2501 Bienne, Switzerland T +41 32 344 8600 www.rolotec.ch SIX Financial Information Belgium S.A./N.V. 29, boulevard Louis Schmidt 1040 Brussels, Belgium T +32 2 790 050 EuroPerformance 89, avenue François Arago 92017 Nanterre cedex, France T +33 1 7072 4400 www.europerformance.fr SIX Financial Information MENA 43, boulevard d’Anfa 20070 Casablanca, Morocco T +212 5 2227 6410 SIX Financial Information Singapore Pte. Ltd 5 Temasek Boulevard #16-01 Suntec Tower Five Singapore 038985, Singapore T +65 6338 3808 SIX Financial Information Denmark A/S Nikolaj Plads 2, 5 1067 Kopenhagen K, Denmark T +45 33 41 1111 SIX Financial Information Hong Kong Limited 20/F One Int. Finance Centre 1 Harbour View Street Central Hong Kong T +852 2971 0388 SIX Financial Information Monaco SAM “Les Acanthes” 6, avenue des Citronniers 98000 Monaco, Monaco T +377 9797 7161 SIX Financial Information Sweden AB Olof Palmes gata 11 Box 3117 10362 Stockholm, Sweden T +46 8 5861 6300 SIX Financial Information Deutschland GmbH Theodor-Heuss-Allee 108 60486 Frankfurt am Main, Germany T +49 69 717 00 0 SIX Financial Information Ireland Arena House Arena Road Sandyford Dublin 18, Ireland T +353 1 213 0722 SIX Financial Information Nederland B.V. Amsteldijk 166 1079 LH Amsterdam, The Netherlands T +31 20 3012 888 SIX Financial Information Sweden AB Nordhemsgatan 12, 4tr 41327 Göteborg, Sweden T +46 8 5861 6300 SIX Financial Information Finland Oy Aleksanterinkatu 17 (WTC) 00100 Helsinki, Finland T +358 207 33 40 43 SIX Financial Information Italia S.r.l. Via del Vecchio Politecnico 3 20121 Milan, Italy T +39 02 76 45 631 SIX Financial Information Norway AS Holbergsgate 1 0166 Oslo, Norway T +47 23 32 6620 SIX Financial Information España SA Paseo de la Castellana, 40 bis 28046 Madrid, Spain T +34 91 577 5500 SIX Financial Information France Siège social 5, boulevard Montmartre 75002 Paris, France T +33 1 5300 0100 SIX Financial Information Japan Ltd Hulic Kakigaracho Bldg 5F 1-28-5, Nihonbashi Kakigaracho, Chuo-ku Tokyo 103-0014, Japan T +81 3 3808 2271 SIX Financial Information Deutschland GmbH Zweigniederlassung Wien Wipplingerstrasse 34 1010 Vienna, Austria T +43 1 5324 5710 SIX Financial Information UK Ltd 15 Appold Street London EC2A 2NE, United Kingdom T +44 207 550 5000 Mailing address 91/93, avenue François Arago 92739 Nanterre cedex, France T +33 1 4729 4729 SIX Financial Information Luxembourg S.A. 15, rue Léon Laval 3372 Leudelange, Luxembourg T +352 26 1161 SIX Financial Information Deutschland GmbH Oddział w Polsce ul. Prosta 32 00-838 Warsaw, Poland T +48 22 457 75 73 SIX Financial Information UK Ltd 9/10 St. Andrew Square Edinburgh EH2 2AF, United Kingdom T +44 13 1718 6006 Group companies abroad: 79 SIX Annual Report 2013 Locations SIX Financial Information USA Inc. River Bend Center One Omega Drive, Building 3 Stamford, CT 06907, USA T +1 203 353 8100 SIX Financial Information USA Inc. 48 Wall Street, 31st Floor New York, NY 10005, USA T +1 212 635 5501 SIX Financial Information USA Inc. One Market Street Spear Tower, Suite 3600 San Francisco, CA 94105, USA T +1 415 293 8320 SIX Financial Information USA Inc. First Canadian Place 100 King St. West, Suite 5700 Toronto, ON M5X 1C7, Canada T +1 416 915 4121 SIX Financial Information USA Inc. 101 Federal Street Suite 1900 Boston, MA 02110, USA T +1 617 342 7050 Business area Payment Services SIX Payment Services Ltd Hardturmstrasse 201 P.O. Box 1521 8021 Zurich, Switzerland T +41 58 399 9111 www.six-payment-services.com SIX Payment Services Ltd Route de Meyrin 49 P.O. Box 260 1211 Geneva 28, Switzerland T +41 58 399 9111 SIX Interbank Clearing Ltd Hardturmstrasse 201 P.O. Box 1521 8021 Zurich, Switzerland T +41 58 399 2999 SIX Payment Services (Germany) GmbH Langenhorner Chaussee 92–94 22415 Hamburg, Germany T +49 40 325 967 0 SIX Payment Services (Europe) S.A. 10, rue Gabriel Lippmann 5365 Munsbach, Luxembourg T +352 355 66 1 SIX Payment Services (Sweden) AB Veterinärgränd 6 12163 Johanneshov, Sweden T +46 8 5451 3530 SIX Payment Services UK Ltd Regal House 70 London Road Twickenham TW1 3QS United Kingdom T +44 208 892 2573 SIX Payment Services (Europe) S.A. Zweigniederlassung Deutschland Dreieichstrasse 59 60594 Frankfurt, Germany T +49 69 95 932 270 SIX Payment Services (Luxembourg) S.A. 15, rue Léon Laval 3372 Leudelange, Luxembourg T +352 355 66 1 SIX Payment Services (USA) Corp. P.O. Box 4554 Oak Brook, IL 60522-4554, USA T +1 888 727 0220 SIX Payment Services (Europe) S.A Succursale Italia Via del Vecchio Politecnico 3 20121 Milan, Italy T +39 027 626 0175 SIX Payment Services (Europe) S.A. Oddział w Polsce ul. Prosta 32 00-838 Warsaw, Poland T +48 22 275 51 32 SIX Payment Services (Europe) S.A. Magyarországi Fióktelepe IRENE office building 1013 Budapest Krisztina krt. 32., Hungary T +361 202 14 17 Group companies abroad: Significant participations: Cetrel SA 10, rue Gabriel Lippmann 5365 Munsbach Mailing address: 2956 Luxembourg, Luxembourg T +352 3 55 66-1 www.cetrel.lu PayLife Bank GmbH Marxergasse 1B 1030 Vienna, Austria T +43 1 717 01-0 www.paylife.at Corporate Functions SIX Management Ltd Head Office Selnaustrasse 30 P.O. Box 1758 8021 Zurich, Switzerland T +41 58 399 2091 80 SIX Group Services Ltd Hardturmstrasse 201 P.O. Box 8021 Zurich, Switzerland T +41 58 399 4111 Wertpapierwelt Museum Baslerstrasse 90 4600 Olten, Switzerland T +41 58 399 6622 www.wertpapierwelt.ch Produced by: SIX Group Ltd, Zurich Editorial and production management: SIX Management Ltd, Corporate Communications, Zurich Concept and design: Keim Identity GmbH, Zurich Photography: Pages 1, 14–18, 24–28, 36–40, 46–50, 58–62: Joël Tettamanti Pages 8, 72–73: Tanja Demarmels Translations: CLS Communication AG, Opfikon Proofreading: text control AG, Zurich Sustainability reporting consulting: sustainserv GmbH, Zurich and Boston Carbon-neutral printing: Neidhart + Schön AG, Zurich Paper: Planojet, FSC © SIX Group Ltd 2014 SIX Group Ltd Selnaustrasse 30 P.O. Box 1758 8021 Zurich www.six-group.com