Guide to Detmold - integration
Transcription
Guide to Detmold - integration
Guide to Detmold A service for migrants Contents Foreword I’m new here – where do I register? How do I get around? How can I find somewhere to live? Who will help me? Where can I learn German? Where can I apply for naturalization? Where can I enrol my child for day nursery? Where can I enrol my child for school? Where can I find work? Where can young people get help with finding training and work? Where can I obtain financial assistance? Unemployment benefit I and unemployment benefit II Housing benefit Child benefit, family allowance and parent support Help for expectant mothers and family planning Where can I find out about pensions? What happens if I get ill? Where can I find out about leisure activities? Who provides information about integration? Useful telephone numbers Public holidays 4 5 5 6 7 8 9 9 10 11 12 13 – 14 14 14 14 14 15 15 – 16 16 – 17 17 18 19 3 Foreword I’m new here – where do I register? How do I get around? Dear Readers of this Guide, If you come from a non-EU country you should go first to the Immigration Authority (“Ausländerbehörde”). They will be able to answer all your questions about your future residence and integration courses. This is also where you apply for your residence permit and work permit. To help you find your way around in Detmold you can pick up the free “Detmold Tour” map of the town centre from the Tourist Information office. A very warm welcome to Detmold! Moving to a new country or a new town means lots of uncertainties. No-one knows that better than you. This Guide contains useful addresses, things worth knowing and interesting information about your new home town to help you find your way around in Detmold more easily and more quickly. Even if you have been here for some time already, you are sure to find some valuable tips and information. ►Where can I find German lessons at my level? ►Where can I get advice? ►What sort of information will I get at the Citizens’ Advice Bureau? As you will see, it’s often easier once you know your way around and know how things work. We trust you will settle in quickly to life in Detmold and we hope this Guide will help you to feel at home in your new surroundings. Rainer Heller Mayor Stefan Fenneker Integration Co-ordinator Stadt Detmold – Ausländerbehörde (Detmold Town Council Immigration Authority) Hornsche Straße 24 · 32756 Detmold Tel. 05231/977- 643 If you come from an EU country, you should register with the Citizens’ Advice Bureau (“Bürgerberatung“) within three months of your arrival. They will take a note of your address and forward it to the Immigration Authority. Stadt Detmold – Bürgerberatung (Detmold Town Council Citizens' Advice Bureau) Grabenstraße 1 · 32756 Detmold Tel. 05231/ 977- 580 E-mail: [email protected] Stadt Detmold – Tourist Information (Detmold Town Council Tourist Information) Rathaus am Markt 5 · 32756 Detmold Tel. 05231/ 977- 3 27 E-mail: [email protected] www.stadtdetmold.de All areas of Detmold are linked by town buses. Bus timetables for individual routes are available free from the transport operator, Stadtverkehr Detmold (SVD). The combined timetable for the whole town costs €1. Stadtverkehr Detmold (SVD) gGmbH (Transport operator) Lange Straße 77 · 32756 Detmold Tel. 05231/ 977- 746 E-mail: [email protected] www.stadtverkehr-detmold.de The Citizens' Advice Bureau also deals with applications for and questions about income tax cards, authentication of documents, business and trade registrations, etc. 4 5 How can I find somewhere to live? Who will help me? There are various ways of finding somewhere to live: Advice is available on almost any problem. If you need help or assistance and you don’t know where to go, then you should contact an advice centre. Advice centres are there to help you. You can get information and advice there. Advice is free and confidential. ■You can search for accommodation in the newspapers or you can place your own advertisement (Saturday edition). ■Enquire at local house building companies. You will normally be asked to fill out a questionnaire and then you will be given details of what is available. ■Use an estate agent. They usually ask for two months’ rent as a deposit. Ask how much it will cost you. ■Notices: details of accommodation available are sometimes posted up in shops, kiosks or buildings with vacant flats. ■There are lots of property agencies on the Internet. 6 To qualify as a tenant in publicly subsidised accommodation, where the rents are often cheaper, you need an accommodation authorisation (“Wohnberechtigungsschein” or WBS). You can apply to the address below for an accommodation authorisation: Stadt Detmold, Wohnungswesen und Grundstücksservice (Detmold Town Council Accommodation and Property Service) Rosental 21 · 32756 Detmold Tel. 05231/ 9 77- 6 12 Diakonisches Werk der Lippischen Landeskirche e.V. (Lippe Protestant Church social welfare organisation) Youth migration service (ages 12-27) Help with language, educational, pro fessional and social integration. Advice for refugees Leopoldstraße 27 · 32756 Detmold Tel. 0 52 31 / 9 76 - 60 E-mail: [email protected] Deutsches Rotes Kreuz Kreisverband Lippe e.V. (Lippe branch of the German Red Cross) Advice for adult migrants (aged 27 or over) Hornsche Straße 29 + 31 · 32756 Detmold Tel. 0 52 31/ 9214-0 E-mail: [email protected] Caritasverband für den Kreis Lippe und die Stadt Bad Pyrmont e.V. (Catholic charity organisation) Advice for migrants, general social advice, advice on debt management Palaisstraße 27 · 32756 Detmold Tel. 0 52 31/ 9929-9 E-mail: [email protected] Flüchtlingshilfe Lippe e.V. (Help for refugees) Leopoldstraße 2 · 32756 Detmold Tel. 070022 997711 E-mail: [email protected] Haus der Kirche Herberhausen (Protestant Church house) General social advice. Russian and Kurdish translation available. Gut Herberhausen 3 · 32758 Detmold Tel. 0 52 31/ 3 90 425 · E-mail: [email protected] Ev.-ref. Kirchengemeinde Detmold-West (Detmold West Protestant Church commu nity) General social and family advice Martin-Luther-Straße 39 · 32756 Detmold Tel. 0 52 31 / 6 5593 E-mail:[email protected] Frauenberatungsstelle Alraune e.V. Beratung für Frauen (Advice for women) Wall 5 · 32756 Detmold Tel. 0 52 31/ 2 0177 E-mail: [email protected] 7 Where can I learn German? There are various ways of learning German. Integration courses offer very intensive teaching. Integration courses It’s often said that German is a hard language to learn. So what’s the answer? If you have recently arrived or if you have been in Germany for only a short time or if your German isn’t very good yet, you need to attend an integration course. You can also attend an integration course if you have been living in Germany for some time already and are still having difficulties with the language. More information about these courses is available from migrant advice centres or from the Immigration Authority. The courses cost € 1 per lesson. Those on a low income may apply for a reduction or exemption from payment. German courses at an adult education centre (VHS) Adult education centres offer German courses at various levels and will advise you on which type of course is right for you. From beginners to advanced level, there’s something for everyone. As well as German, the VHS also offer courses in a wide range of subjects such as languages, IT and computing or vocational training. Adults can take their secondary school leaving examinations, college of further education entrance and school-leaving/university entrance examinations at a VHS evening class centre. Full details of the adult education programme can be found on the Internet: ►www.vhs-detmold.de The children’s programme is available at: ►www.junge-vhs-detmold.de Stadt Detmold – Volkshochschule (Detmold Town Council Adult Education Centre) Krumme Straße 20 · 32756 Detmold Tel. 0 52 31 / 977-236 E-mail: [email protected] 8 Where can I apply for naturalization? Where can I enrol my child for day nursery? If you would like to become a German citizen you can apply for naturalization. There are certain requirements to be fulfilled. Until they are old enough to go to school, children can attend a day nursery. The child should be enrolled directly at the day nursery itself. Information about child care places is available from: Information about naturalization is available from: Stadt Detmold – Einbürgerung (Detmold Town Council – Naturalization) Am Wall 5 · 32756 Detmold Tel. 0 52 31/ 977-2 85 Tel. 0 52 31/ 977-663 E-mail: [email protected] You can take your naturalization test at the Volkshochschule (Adult education centre) Krumme Straße 20 · 32756 Detmold Tel. 0 52 31/ 977-235 Stadt Detmold – Jugendamt (Detmold Town Council Youth Welfare Department) Wittekindstraße 7 · 32758 Detmold Tel. 0 52 31/ 977-971 E-mail: [email protected] Important: 31 December is the closing date for enrolment for the following nursery school year (starting 1 August). Further information about day care for children and child minders is available on the Internet at: ►www.kinderbetreuung-owl.de. Day nurseries run language development programmes. 9 Where can I enrol my child for school? Where can I find work? All children between the ages of 6 and 18 in Germany must attend school. You should enrol your child at the school itself. The school principal will advise you. Contact the school administration for help in finding the right school to suit your child’s age and abilities. Stadt Detmold – Schulverwaltung (Detmold Town Council School Admini stration) Georgstraße 10 · 32756 Detmold Tel. 0 52 31 / 977-296 E-mail: [email protected] There are several periods of school holidays each year. Schools are closed during the holidays. School holidays ■Autumn: 2 weeks ■Christmas: 2 weeks ■Easter: 2 weeks ■Summer: 6 weeks When someone starts a job for the first time, their employer will normally register the new employee with the pension insurance institution. The employee will then be issued with a social security number and a social security card. Work permit and self-employment The Residence Act (“Aufenthaltsgesetz”) determines who needs a work permit, who can be self-employed and who cannot. The Detmold Immigration Authority is responsible for dealing with applications and issuing permits. The school system at a glance • Primary school Cl. = Class Cl. 1 – 4 • General secondary school Cl. 5 – 10 • Vocational training 10 • Intermediate secondary school Cl. 5 – 10 • Comprehensive school Cl. 5 – 10 Cl. 11 – 13 • Higher education institution • Grammar school • Vocational training • Higher education institution • Higher education institution course • University course • Higher education institutioncourse • University course To get a job you need a work permit (Immigration Authority), an income tax card (Detmold Citizens' Advice Bureau) and a social security card (obtainable from the pension insurance institution). • Grammar school Cl. 5 – 12 • Vocational training • Higher education institution course • University course Anyone can use career advisory services and employment exchanges, whether or not they have already paid unemployment insurance contributions. The advice is free. Agentur für Arbeit (Government-run employment agency) Wittekindstraße 2 · 32758 Detmold Tel. 01801/555111 (employees) Tel. 05231/610-666 (employers) E-mail: [email protected] www.arbeitsagentur.de Job searching – finding a job Vacancies and applications for work and training can be found in the classified advertisements section of regional and national newspapers (Wednesday and Saturday editions) and also on the Internet. Agentur für Arbeit (Government-run employment agency) The Employment Agency deals with employees as well as employers. This agency: ■Helps people find jobs and training places ■Advises employers and job-seekers ■Provides help to improve employment prospects ■Arranges vocational education and training 11 Where can young people get help with finding training and work? Where can I obtain financial assistance? Anyone looking for a training place can get advice from the Career Information Centre (“Berufsinformationszentrum” or BIZ). The advice is free. A variety of help is available for different problems. Whether you qualify for help depends on your circumstances. Some of the main sources of assistance are listed here. The Advice Centres can provide further information. Berufsinformationszentrum Detmold (BIZ) (Detmold Career Information Centre) Wittekindstraße 2 · 32758 Detmold Tel. 0 52 31 / 610 - 222 E-mail: [email protected] Netzwerk Lippe gGmbH advises young people and young adults on the transition to training or work by providing individual advice, assistance and support. To be eligible for unemployment benefit a person must register as unemployed and must have paid unemployment insurance contributions for a certain time. Give us a call if you have any questions, if you need more information or if your son or daughter is looking for assistance. The advice is free. Applications for unemployment benefit should be made to the Employment Agency. Netzwerk Lippe gGmbH Wittekindstraße 2 · 32758 Detmold Tel. 0 52 31 / 64 03 - 63 /64 Tel. 0 52 31 / 64 03- 0 E-mail: [email protected] 12 Unemployment benefit I and unemployment benefit II Unemployment benefit I provides help in case of unemployment. Anyone who gets into difficulties and can no longer provide for their basic requirements can apply to Arbeitsgemeinschaft Lippe Pro Arbeit (LPA) for financial assistance. Unemployment benefit II is paid to people who ■are aged between 15 and 64 ■are able to work ■can be available to the employment market for a minimum of 3 hours per day, are in need of assistance and ■are permanently resident in Germany (people in need who are able to work). Further information is available from Lippe Pro Arbeit. Agentur für Arbeit (Government-run employment agency) Wittekindstraße 2 · 32758 Detmold Tel. 018 01/555111 E-mail: [email protected] www.arbeitsagentur.de Lippe Pro Arbeit (LPA) Wittekindstraße 2 · 32758 Detmold Tel. 0 52 31/ 610-659 E-mail: [email protected] 13 Housing benefit People or households on a low income or small pension and people in receipt of unemployment benefit I who are not entitled to unemployment benefit II can apply for help with their rent. Stadt Detmold – Wohngeldstelle (Detmold Town Council Housing Benefit Office) Grabenstraße 1 · 32756 Detmold Tel. 0 52 31/ 977- 6 05, Tel. 0 52 31/ 9 77- 0 E-mail: [email protected] Child benefit, family allowance and parent support Child benefit is paid for children resident in Germany. Those on low incomes can also apply for a family allowance. Applications for child benefit and family allowances should be made to the Detmold Family Section of the Employment Agency. They can also provide information about parent support. 14 Agentur für Arbeit - Familienkasse Detmold (Employment Agency – Detmold Family Section) Braunenbrucher Weg 18 · 32758 Detmold Tel. 018 01/54 63 37 E-mail: Familienkasse-Detmold@ arbeitsagentur.de Help for expectant mothers and family planning The following institutions can advise on the financial support available for expectant mothers on low incomes. They can also provide advice. pro familia Lippe Lange Straße 79 · 32756 Detmold Tel. 0 52 31 / 268 41 E-mail: [email protected] Ev. Beratungszentrum des Diakonischen Werkes der Lipp. Landeskirche e.V. Lortzingstraße 6 · 32756 Detmold Tel. 0 52 31 / 9 92 80 Pregnancy counselling Sozialdienst katholischer Frauen Bielefeld e.V. (Catholic women’s social service) Detmold branch office Palaisstraße 27 · 32756 Detmold Tel. 0 52 31 / 56 53 30 or 56 53 28 Where can I find out about pensions? What happens if I get ill? Pension scheme Medical care The pension scheme is an important provision for retirement. If you fall ill and need medical attention, you should visit your “family doctor”. Family doctors run a general medical practice. To be eligible for a pension, certain conditions must be fulfilled. Pensions are also available in cases of reduced earning capacity and for widows and orphans. Pension information is available from: Stadt Detmold – Rentenstelle (Detmold Town Council Pension Office) Grabenstraße 1 · 32756 Detmold Tel. 0 52 31/ 9 77-5 80 E-mail: [email protected] If additional treatment is necessary your doctor will arrange for a referral. In some cases you can consult a specialist directly, for example a dentist, gynaecologist or optician. Doctors’ practices have fixed consulting hours. To avoid lengthy waiting times it’s advisable to make an appointment by telephone. Health insurance Health insurance is compulsory in Germany. Health insurance provides financial assistance in case of illness or pregnancy. The insured person’s husband/wife and children also qualify for benefits. A choice of health insurance schemes is available. Important: A brochure with details of all the doctors practising in Detmold is obtainable from the health insurance provider. 15 Where can I find out about leisure activities? Advice Lots of leisure activities are available in Detmold. Only a few are mentioned here. The Lippe District Health Office provides advice by appointment on general health matters, illnesses, inoculations, etc. The advice is free. Lots of different events take place for example at the Town Hall, the Municipal Library, the School of Music and in Detmold's museums. Kreis Lippe – Gesundheitsamt (Lippe District Health Office) Felix-Fechenbach-Straße 5 32756 Detmold Tel. 05231/62233 E-mail: [email protected] Events information can be found in the “Aktuelle Veranstaltungskalender”, a listings guide published by Detmold Town Council, which is available from: Stadt Detmold – Tourist Information (Detmold Town Council Tourist Information) Rathaus am Markt 5 · 32756 Detmold Tel. 0 52 31/977-327 [email protected] or on the Internet at www.stadtdetmold.de Sports and leisure clubs Detmold has a lively arts and leisure scene, with lots of clubs and associations. Information about these is available from: Who provides information about integration? Stadt Detmold – Kulturteam (Detmold Town Council Arts Team) Charles-Lindbergh-Ring 10 32756 Detmold Tel. 05231/977-920 E-mail: [email protected] Youth clubs In many parts of Detmold there are youth clubs which offer leisure activities and courses for children and young people in different age brackets. Some of these are for girls only or boys only. Stadt Detmold – Jugendamt (Detmold Town Council Youth Welfare Department) Wittekindstraße 7 · 32758 Detmold Tel. 052 31/977-971 E-mail: [email protected] Information about integration and migration to Detmold, current projects, programmes and events can be obtained from the Integration Coordinator. There are several different organisations for migrants in Detmold that promote integration and multicultural living. To get in touch with and obtain information about organisations for migrants, contact: Stadt Detmold – Koordinator für Integration (Detmold Town Council Integration Coordinator) Marktplatz 5 · 32756 Detmold Tel. 05231/977-340 E-mail: [email protected] Stadt Detmold – Sport und Bäder (Detmold Town Council Sports and Swimming Pools) Georgstraße 10 · 32756 Detmold Tel. 0 52 31/977-231 E-mail: [email protected] 16 17 Useful telephone numbers Public holidays Emergency call numbers Most people do not work on public holidays. Only a few service businesses like cafés and bakers, restaurants and cinemas will normally be open. Police 110 Fire brigade 112 Rescue service / emergency doctor 112 Town Council – switchboard 05231/977-0 Lippe District – switchboard 05231/62-0 The switchboard will connect you with the person you would like to speak to. Detmold telephone numbers and addresses can be found in the Telephone Directory and in the “Yellow Pages” classified directory. New Year In Germany, New Year is celebrated on the night of 31 December (“Silvesternacht”). 1 January (New Year’s Day) is then a public holiday. Easter Easter, comprising Good Friday, Easter Sunday and Easter Monday, is the main Christian festival in Germany. Easter falls on the first Sunday after the spring full moon each year. As in many other countries, 1 May is a public holiday to mark Labour Day. Ascension Ascension Day is the 40th day after Easter. Ascension Day always falls on a Thursday, nine days before Whitsun. 3 October 3 October is the date of formal reunification of West and East Germany in 1990 and has been a national holiday ever since. Christmas Christmas is celebrated on 24, 25 and 26 December. The morning of 24 December is the last chance for Christmas shopping. Corpus Christi The Catholic festival of Corpus Christi is celebrated in Baden-Württemberg, Bavaria, Hesse, North Rhine-Westphalia, RhinelandPalatinate, Saarland, Saxony and Thuringia on the second Thursday after Whitsun. All Saints’ Day All Saints’ Day is celebrated on 1 November. This Catholic festival is a public holiday in Baden-Württemberg, Bavaria, North RhineWestphalia, Rhineland-Palatinate and Saarland. Whitsun Whitsun, comprising Whit Sunday and Whit Monday, is 50 days after Easter. 18 19 Gestaltung: adesso-design · 0 52 31 / 60 22 80 Stadt Detmold Rathaus am Markt Koordinator für Integration Stefan Fenneker Marktplatz 5 · 32756 Detmold Tel. 0 5231/ 977- 340 Fax 0 52 31/ 977-7 80 [email protected]