Netracer Welcome Kit

welcome!
TO A N I N T E R N E T A S FA S T A S YO U A R E
Your set-up guide for HTC NetRacer
Contents
Welcome to NetRacer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
The NetRacer Edge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Personalizing Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Member Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
New Accounts Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Home Page Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
HTC e-Bill Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
E-Mail / Web E-mail Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Favorite Sites / Acceptable Use & Service Agreement . . . . . . . . . . . . . . .10
Need Help?
Should you experience problems with your NetRacer service, please contact:
HTC Technical Support at 369-8745.
2
Welcome to NetRacer
Your days of waiting on the Internet are finally over! With HTC NetRacer, you now have the
ability to tap into the power of broadband technology and open up a whole new world of entertainment, education, information and more at speeds you never thought possible.
NetRacer makes using the Internet easier, faster and more enjoyable than ever. It’s always
on and ready to go whenever you are, and with speeds of up to 50 times faster than dial-up
connections, downloading video and audio files can now be done in mere seconds. It features
7 e-mail accounts, each containing 10 MB of web storage, so mailbox sharing is also a thing of
the past. And with NetRacer technology, you can use the phone and surf at the same time.
The state-of-the-art quality of our Internet service will be evident from the first time you
use it. After all, it was engineered by the same company that built one of the largest and most
reliable local telephone systems in the country! You can rest assured, too, that should you
need assistance, 24/7 technical support is available by calling (843) 369-8745.
We’re very pleased to have you as an HTC NetRacer customer. And we promise to do
everything we can to keep you happy and satisfied for many years to come.
3
The NetRacer Edge / Personalizing Your System
THE NETRACER EDGE
• Local Links: Listen live to local sports and get the latest
information on upcoming local events and festivals.
BROADBAND BENEFITS
• Site Links: NetRacer provides links to sites with all sorts
of valuable information like news, stocks, sports and
weather. That’s what the Internet is all about.
• Blazing Speed: NetRacer is up to 50 times faster than a
standard dial-up modem. Think of the time you’ll save
when surfing the web and downloading huge video and
audio files.
• NetRacer* is always on: Imagine, no more listening to
that dial-up modem squeaking and squawking and waiting for it to connect to your Internet provider. NetRacer
stays connected, even when you’re not!
• Use the phone and surf at the same time: NetRacer
brings you the Internet through your fiber optic television
cable or a high-speed Dedicated Subscriber Line (DSL).
And what this really means is you’ll never miss another
important phone call again.
SERVICES
• 7 E-mail Accounts: Stop fighting over e-mail! With
NetRacer, you’ll get 7 e-mail accounts so everyone in
the family will have their very own.
• 10mb of Web Space: With each e-mail account comes
10 mb of FREE web space to share family photos, home
videos and news.
• Instant Messenger: Communicate with friends and family in real time! NetRacer’s Instant Messaging lets you
stay in touch instantly.
4
PERSONALIZING YOUR NETRACER SYSTEM
To get started using your NetRacer, open your browser
and get connected to the Internet. In the Address box,
type in the NetRacer home page site: http://www.htcnetracer.net. Once you are on this page
you will see the following options just below the HTC
NetRacer logo:
Home takes you to the HTC NetRacer home page
Online Services gives you links to functions such as
e-Bill and classes
Web E-mail takes you to a site where you can check your
e-mail from the web
Cablevision gives you links to the current Pay-Per-View
movies and TV listings
Weather links you to the weather forecast for the city or
zip code you select
Traffic links you to local traffic reports and unique
traffic cams
Classified Ads links you to our Classifieds
VALUE
Member Services links to your account specifics
• Free Security Tools: NetRacer home page links you
to free software downloads, providing you access to
anti-virus, firewall, pop-up blocker, spyware removal
and more.
Downloads links to Shareware.com where you can get free
downloads
* Telco-Return Service uses phone connection for upstream
and is not always on.
In Member Services you can begin the personalization of
your HTC NetRacer.
Click on Member Services on the htcnetracer.net
home page. Member Services is password controlled.
Your NetRacer installer provided you with your member
name and password at the time of installation. If you are
unable to locate that information, you can contact our
Technical Support Department at 369-8745.
Add E-mail This is where you can establish, delete and
modify additional e-mail boxes
Verify E-mail(s) Here you can check and/or change the
status of e-mail accounts from pending to active.
Member Services
MEMBER SERVICES
Website This site provides you with the tools necessary to
establish and maintain your personal website
Logout Takes you back to the home page
Primary E-mail – HTC assigns your primary e-mail user
name and password when your account is created. This email address typically combines your initials and the last
four digits of your phone number. This unique combination
reduces spam as it is not a common address.
5
New Accounts Set-Up
SET UP NEW ACCOUNTS
IN MEMBER SERVICES
SET UP IN OUTLOOK EXPRESS
1. Click on Add E-Mail Button on Primary E-mail
Account Page.
1. Click FILE, then IDENTITIES.
2. Enter the first and last name of the user for the
E-mail account.
3. Enter a desired username (it should be between 3 and
8 characters in length).
4. Enter desired password (it should be between 6 and 8
characters in length).
To set up the accounts separately:
2. On the IDENTITIES submenu, click ADD NEW IDENTITY.
3. Type the name of the person who will be using the
e-mail account and click OK.
4. Click YES on the prompt to switch to that identity.
5. Continue at step 4 below.
To set up the accounts together:
5. Re-enter the confirmed password.
1. Click TOOLS, then click ACCOUNTS.
6. Click the Add E-mail Button on Add Secondary E-mail
page. At that point, it will notify you if the username is
already in use. If so, just click the Try Again button.
2. Click MAIL tab, then click ADD.
After setting up the desired e-mail account, it will show
the usernames status as Pending. To check the status of
the e-mail account, click Verify E-mail(s) button. If the
account has been created, you will receive a message that
the status has been changed from Pending to Active. Your
newly created e-mail account on the Member Services
should be active now. If not, please contact our Technical
Support Department.
To set up your e-mail accounts in Outlook Express, you
can set the accounts up separately or all together. Open
up Outlook Express and follow the instructions below that
best suits you.
3. On the ADD submenu, select MAIL.
4. Type in the name of the person who will be using the
e-mail account and click NEXT.
5. Type in the full e-mail address
(example: [email protected]).
6. Type in pop.sccoast.net for Incoming Mail server.
7. Type in smtp.sccoast.net for Outgoing Mail server and
click NEXT.
8. Type in the username (example: janedoe).
9. Type in the password and click NEXT, then FINISH.
10. Click CLOSE to exit the Internet Accounts screen.
If you need further assistance with these instructions,
please call 369-8745.
6
It is easy to establish a Home Page, the page your
Internet connection will open to each time you turn on your
PC. Follow these easy directions. We hope you will select
htcnetracer.net as your home page!
Home Page Set-Up
SET UP YOUR HOME PAGE
• Select TOOLS
• Select INTERNET OPTIONS
• Click on the GENERAL Tab
• Locate the Home page (usually the first box)
• Type in the home page address you would like to
have your Internet service open to.
(NOTE: Be sure to use the http://www. For example:
http://www.htcnetracer.net)
• Click APPLY
• Close that screen
• Close Internet Options
• OR click the HTC NetRacer home page link:
MAKE HTC NETRACER MY HOME PAGE
Type in the
address of your
preferred home
page.
7
HTC e-Billing Set-Up
HTC e-BILL
• Complete the registration form.
HTC makes it easy for you to get the most from your
NetRacer right away by signing up to pay your HTC bills
online. It’s easy, fast and secure.
• Click on Online Services, HTC e-Bill
• Click on Register Now – review and accept
Terms and Conditions.
• Click on Sign Me Up.
• You will receive an email each month when your new
HTC e-Bill is ready for viewing.
Save time and stamps when you pay online.
8
WEB E-MAIL
You can use any e-mail tool you prefer, however, we support Outlook Express and believe you will enjoy the many
capabilities of this e-mail tool.
HTC understands the importance of getting your
e-mails when you travel. With SCCourier E-Mail Service you
can check your e-mail from anywhere!
• Click on Web E-Mail
E-Mail / Web E-Mail
SET UP E-MAIL
Use Outlook
Express to get the
most from your
e-mail service.
Click on
Web E Mail
• In Outlook Express, Click TOOLS
• Click ACCOUNTS, select the MAIL tab
Here’s all you have to do to check your email. When traveling, simply log onto the Internet.
• Click ADD, select MAIL from submenu
• Type in the name of the person who will be using the
e-mail account and click NEXT
• Type in the full e-mail address
(example: [email protected])
• Go to the htcnetracer.net site
• Click on Web E-Mail
• Enter your Username and password
• Check your emails
• Type in pop.sccoast.net for Incoming Mail server
• Type in smtp.sccoast.net for Outgoing Mail server and
click NEXT
• Type in the username (example: janedoe)
• Type in the password and click NEXT, then FINISH
• Click CLOSE to exit the Internet Accounts screen
Outlook Express set up tutorial:
http://support.microsoft.com/
default.aspx?scid=fh;EN-US;oex
Enter your username and password here to
check E-Mail.
9
Favorite Sites / Help Sites
FAVORITE SITES
ACCEPTABLE USE & SERVICE AGREEMENT
Once you’ve been using the Internet, you’ll begin to have
sites that you like to visit regularly. Rather than remembering or writing down all the addresses, follow these steps
to establish your "Favorites" (also known
as "bookmarking").
HTC publishes our Acceptable Use and Service
Agreements as a link on our htcnetracer.net home page.
Please be sure to review and adhere to these documents.
WHILE IN THE SITE YOU WANT IN YOUR FAVORITES
HTC provides 24 hour, 7 days a week Technical Support.
Simply dial:
Click on FAVORITES from the buttons below the main
menu
Click on Add
If you would like to "file" this site with other similar sites,
click on Create in
Click on New Folder
Name the folder and click OK
The folder will appear under Favorites and be
highlighted
Click OK
10
TECHNICAL SUPPORT
369-8745
P.O. Box 1820 / Conway, South Carolina / 29528-1820 / 843-365-2151 / www.htcinc.net
Residential and Business Telephone Service • Long Distance • Wireless Communications • Cable Television • Internet
#12908 2/06 5K
35905 © 2006, HTC Communications, Inc.