September 2005 - CSUSB ScholarWorks

Transcription

California State University, San Bernardino
CSUSB ScholarWorks
Inland Empire Business Journal
John M. Pfau Library
10-2005
September 2005
Inland Empire Business Journal
Follow this and additional works at: http://scholarworks.lib.csusb.edu/iebusinessjournal
Part of the Business Commons
Recommended Citation
Inland Empire Business Journal, "September 2005" (2005). Inland Empire Business Journal. Paper 187.
http://scholarworks.lib.csusb.edu/iebusinessjournal/187
This Article is brought to you for free and open access by the John M. Pfau Library at CSUSB ScholarWorks. It has been accepted for inclusion in Inland
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VOLUME 17 . NUMBER 9
$2 .00
September 2005
The Palm Springs Convention
Center Expansion
Supen:isor Biane's
Illegal Immigrant
Screening Proposal
Moves Forward
rhe ..hentrs depanment, per
the rcque't of Supcn 1'-0r Paul
B1ane, prcwntcd a progr.un at the
Board of Supen 1'-or' mcetmg to
idcntil) mnJates
Ill
v wl.1110n of
federal immigrallon lav.' in San
Bemardino County j.ub.
,\s many us 20 pcn.:cnt of all
the Lnmmab th.tt end up m the
county jail sy 'tcm arc illegal
Unique ....
imm1grant.. . A c.:onsc.:n.l!IVC csll
comuwetf mzpac:e ](}
AT DEADLINE
Indian Wells to
Retain Pacific
Life Open
High Praise for Palm Springs
Convention Center Expansion
The.:
Palm
Springs
Convention
Centers
"lmpre..sions" luncheon series
cont1nuc' to draw praise from
attendees as more and more
gaming al'illcvcment by the City
area res1dents are Introduced
to the nearly completed build-
ot Indian Wells, the mtcrnatmn-
tng
Ow1ng to a strategic b<ir-
a unique relationship \Vith our
stakeholder,," he said, ''And
Special
Sections
MONEY
1~\
EST\1ENT
page l)
MA'lAGhR'S BOOK SHELF .
page 39
that relationship -- that 'up-
portr.===~~==~---------L-----------------------,
PRESORTED STANDARD
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PAID
SAN BBINARDINO CA
PERMIT NO 2793
ally renowned Pacif1c Life Open
stands ptllsed to
~tay
10 the
Coachella Valley. City officials
II tloot olt I, II ttolo tII tttIt II tt oil t11 ttIJJ tttIt otllo ttII II •ool
announced that the City ot lndmn
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BJJSINESS JO!JRNA! • PAGE?
St•pt •mbt•r 7005
1
September "OOS
AGREEMENT GUARANTEES CSUSB STUDENTS ENTRY TO
WESTERN UNIVERSITY MEDICAL SCHOOL
Official\ from California
State Uni\el'>lt). San Bernardmo
and \\btern L'nt\el'>it) of Health
Sciences in Pomona signed a pact
that" Ill a"ure the .tdmbsion of up
to si' CSL SB oiolog) studenh
each ) ear to We;, tern L'niversit) \
College of Osteopathic .\1edicme
of the Pacific.
The articulation agreement
'~ill create the B I 02.\1 ED program.
"hich ''ill select up to si\ qualified Cal State San Bernardino oiolog) undergraduate;, for the o;,teopathic medical ;.chool upon graduation It also IS the first of its l.ind
for a California State Uni,ersit)
campus
..This i' a· h~;,toric e\ent for
both campu;,e;,. Both campuses
have a! read) seen the 'alue of each
other\ progmm'. facult} and students.'' '>aid CSUSB Professor Jeff
Thomp,on. chair of the universit} ·, biolog) department.
and at \\estern Uni\erstt} of
Health ')t1ence'
Cal State ')an Bernardino stu
dents in the pmgram \\ill \\Orl.
toward and recen e bacho.!lor of ;,clence degree' 111 biolog) before
_ entering the Doctor' of Ostetlpathy
(D .O .) program at
We'>tern
Umver;,it) .
There are two t)p<:s of com-
plete ph) \ICians 111 the Untted
States Both D.O s and ;\1 D .s are
full) qualified phjsiclarh licensed
to perform ;,urgery and prescribe
medication . D.O s practrce a
··whole person .. approach to medicine. by focusing on pre\entive
health care as \\ell as the healing
power of touch Wuh the addition
of Osteopathic
l\fnn1pulatin:
Treatment (0l\.1T) physictans u;,e
their hands to a1de in diagnosmg
and treatmg 111JUf) and illnes;, ,
The arttculation agreement
remforce-, the alread) e:.;cellent
record that the CSUSB biolog)
department has in placing II'> students m medteal programs and
forges e\en stronger links between
CSUSB and Western Universit}.
B 102.\1ED will take effect
th~;, month when a team of faculty
from both institutions wtll select
from fre;,hman and sophomore students for the program. The team
will also sene as mentor-, to the
students. The student\ Will participate in an extracurricular mentoring program. They will have the
opportunity to shadow practicing
physicians in the office. hospital
•
ma)
ent ltvrng is the beltef that
become iJJ. OUt di,aotlll) IS
not always an illness .
People
The phtlm,ophy of independ-
For more information. contact
Cal State San Bernard1no\ public
afTa1rs office at (909) 537- 5007 or
the Western Lnn ersll) pub It,·
affairs office <II (909) 469 'i-102
each
person with a disability 1s unique
with
dtsabilities
should not be in a hospital envtronment. unless they arc sicl. anti m
need of acute med1cal care
People
and has the same ci vi I nghts as
with dtsabtlttics
people who do nor have a disabllt-
have the same aspirations as people
ty. Independent living advocates
who do not have disabilities.
People with disabilities do
place empha'its on.
People
Looking for the right energy
management tools?
People \\lth d1,abilit1es arc
not 'ic l. . A per;,on wllh a di;,ahiltt}
Philosophy
with
disabilities
not wish to be described as "very
should be able to live, work , ~hop
brave" when they are successful.
and play where they choose w1th1n
nor do they seck pity in the manner
the community.
of the "poster child" image
In order for people '' ith
drsabtltties to Ji,e in the communi-
know best what their barriers to
ty,
independence
instead of a hospital environ-
People
wtth
disabtlities
are and what they
ment, the communtty ha;, a respon-
need in order to live mdcpendently
srbtlity to be accesstble
and should have a say in what hap-
Expecting equal access to
social. economrc
and
polt11cal
pens
in
their community that
Therefore. people with dis-
to
abilities arc in the best p<>,ition to
expecting equal acccs;, for ethn1c
guide. direct, and control programs
minoritie, ,
for people with disabilities
can
be
compared
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affects them.
opportunities for people with di'abtlrlles
Cal State President Albert
Karnig prai;,ed the agreement for
its reachmg and mentoring lower
division ;,tudents to help them mto
medical school at Western and
offenng mentoring from lacult)
member;, from both Cal State and
\\btern Unher;.it).
The
B 102M ED Program
breaks ne" ground in the cooperation between CSlSB and a private
biomedical institution such as
Western Univer;,it). and pro,ides
e:-.traordinary ne" opportunities to
students m the Inland Empire and
the dl\ erse student population at
CSL'SB, Thomp;,on said.
B!!S!NFSS !O!JRNA!. • PAGE 3
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Srptt•mber 2005
BIISINFSS !OJ!RNA! • PAGE 4
Newly Elected NAWBO President
Takes the Inland Empire Chapter to
Another Level
INDEX
This September in the Inland Empire Business Journal!
Columns
News and Features
Close-up.. . ..... .... ............. ....... .. .....
By VirRinia Speed
6
Corporate Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inland Empire People. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H
Hlp Praise for Palm Springs Convention Center
Eipaaaion The center, which is currently wrapping up
construction and putting final touches and details in place
in anticipation of its first event, is getting high praise from
local businesspeople .•••.••••••••••••..•.••....•••... I
Investments & Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ambryi Biotechnology Relocates Corporate Headquarters
Prom Oraaae Coaaty to Riverside's University Research
Park Ambryx Biotechnology Inc. announced that it will
relocate its lrvme headquarters to Riverside ................ 8
9
Editorial ............................................. 10
A Family and Their Family Restaurant There are now
five Si ley restaurants that have opened up in Southern
California. The fifth one is located in the Victorian Gardens
JD Rancho Cucamonga. Jamie Alba has learned the an
of the dining room, the ambiance and the food all too well .... 7
Commentary/Opinions. _ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . II
Executive Notes. _ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Computer Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Lists; Golf Courses in the Inland Empire .............. 14
Inland Empire's Largest Hotels.......... . . . . . 20
Banks in the Inland Empire ...................34
Wllat Weat Wroag in New Orleans? An editorial on the
disaster of Hurncane Katrina .......................... 10
Tile Traialaa Track: Four Reasons to Invest In a Great
Training is necessary for learning, and learn-
Trahtlaa Prop-am
•aa
11 die
lifeblood of your orpnization. Someone is always learning
........... Current employees must upgrade tbetr skills and new
~ IDIIIt "leam the ropes." ..................... 30
BUSINESS JOURNAL • PAGE 5
St•ptcmber "JOO'i
Substance Abuse Programs in the
Inland Empire............................38
Real Estate Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Manager's Bookshelf.................................. 39
Executive Time Out.................................. . 40
New Business Ust: County of San Bernardino. . . . . . . . . . . . 41
New Business List: County of Riverside................. 42
Restaurant Review............................... .. ... 44
Calendar............................................ 45
e are vmg m a pen w c
too readily scraps the old for
tbe new....As a nation, we are in danger of forgetting that the new
·s not true becauae it is novel, and that the old is not false because
't is ancient." Joseph P. Kennedy
PORTER'S
NAWBO
(National
Association of Women Business
Owners)-IE ts in good hands and
good company.
Newly elected
President lise DiPinto hit the
ground running. She has a plan for
the chapter, and is well on her way
to working her plan. lise wash:d
no time assembling her nev. board
of directors. and in gi\ mg members the tools needl'd to ensure success. Those present at her first
board meeting left knowing that
lise loves NAWBO. and that she is
capably prepared to take the Inland
chapter to another level.
An attorney and litigator specializing in business law. lise first
joined NAWBO in 199H. She
chose NAWBO membership after
finding it to be the only womenbased business group that spoke to
her as a business owner. lise says
that NAWBO actually deals with
the business issues it encounters.
She joined thc Orange County
Chapter. where she practiced law.
and 'erved four ) ears as a board
member. She was corporate panner chair and secretary. holding
each position for two years.
When lise opened an office in
Ontario. she immediately searched
for a local NAWBO chapter. She
joined the Inland Chapter in 2003.
became membership chair in 200405. and. as she says, "Here I am."
lise still maintains her OC
membership. attends their meetings. and has many OC friends.
But. says lise, "the Inland Chapter
is now my first love." lise's vision
for the IE chapter is that it become
the "go-to" chapter. She sees it
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Seafood and Chops. Experience Porter's specialty martinis and extensive
wine list. After dinner enjoy your favorite cognac, port or a selection from our
tantalizing dessert menu. Semi-private dining room available. Reservations
required. Located in the DoubleTree Hotel Ontario. Serving lunch Tuesday
through Friday, Sunday brunch, and dinner seven nights a week. For
reservations call: (909) 418-4808
The Natural
Meeting Choke
being a place where other chapter\
will look for the "be\! practices"
for \uccess.
She abo em is1on\
that NAWBO-IE will grow to 400
member' who the chapter will \UC·
cessfully \erve.
When asked what motivates
her. lise responded. "competition."
She says that her dad always told
her that she had to be the "best."'
An Austrian immigrant, lise came
to the United States when \he was
three )Cars old. She said she
shares her father·\ view that the
United States is trul} a land of
opportunit). lise's life philosoph)
is ··to thine own \elf be true ... She
has aptly applied that philosophy
to her own life. achieving success
both personally and profes\ionally.
lise
was
educated
in
California. She earned her B.A. at
Cal State University. Fullerton.
She graduated from UCLA in
1977, with a law degree and was
admitted to the bar that same year.
She began her legal career working
at a mid-Wilshire area Los Angeles
law firm. where she learned to be a
litigator. She later became a partner, and eventually broke off with
three other partners (all men) to
form a 12-member firm in Orange
County.
She left the Orange
County firm, and finally formed
DiPinto & Associates in 2003. She
has one other attorney in the finn.
lise says she sees herself
semi-retired in the next 10 years, if
all goes well.
She expects that
she will still be enjoying her
NAWBO membership for the coming five years adding. ''I'll probably still be working on the board, if
they'll have me."
Though very focused and
serious about business. lise knows
how to have fun. She describes
one of her favorite leisure activities as juM "hanging" with John.
her husband of 18 years. They
have a 16-year-old daughter,
Christina. who lbe describes as
"practically perfect in every way."
lise abo enjoys tennis and reading.
She looks forward to visiting her
birth country Austria again. as well
as Italy.
As president of NAWBO-IE,
lise hopes her "'legacy" will be to
create a finely-tuned administrati'>e structure, which will make
operating easier for all board \OIunteers. She says she would like
to see a system in place for all
committees. upon which future
committee chairs and members
can build. She seeb to achieve at
least a 100 percent membership
increase during her tenun:.
When asked what women
business owners can expect from
NAWBO, lise responded, with
excitement.
"NAWBO brings
women business owners together
as no organization does. We can
expect that NAWBO will provide
information to help us run our
companies. and introductions to
member~ V~.ith whom we can do
business:· She added that she
finds NAWBO a friendly place to
unwind and discuss the sometimes-crazy life of business owners.
lise encourages all members
to participate at committee and
board levels. The more people
become involved, the greater and
more diverse the input into the
chapter.
She says that by doing
so will make NAWBO-IE more
responsive to the needs and interests of its members. lise concluded, proclaiming. "Without members. we are nothing."
CVB Financial
Corp. Receives
Award
CVB Financial Corp .. parent company of Citizens Business
Bank, was recently awarded the
2005 Dividend Achiever by
Mergcnt.lnc. This is a result of its
outstanding record of 10 or more
consecutive years of dividend
increases. CVB Financial Corp.
has received this recognition for
the past three consecutive years.
Mergent applauded CVB
financial Corp. for its superior di'>idcnd histOT). This year just 314 of
the 15.000 U.S. publicly-listed
companies monitored b) Mergent
met the stringent criteria required
to be a Dividend Achiever. CVB
Financial Corp. also was recognized for the many years of successful fiscal management and
shareholder awareness that have
been reflected in their dividend
policies.
"We are pleased to be recognized among this elite group of
companies.
commented Linn
Wile). president and chief executive officer. "'It reflects our commitment to providing our shareholders with a superior return on
their investment. This is achieved
through the appreciation in our
stock value and attractive dividend
practices."
Mergent. Inc .. is a leading
provider of global business and
financial information on publicly
traded companies and operates
sales offices in key North
American cities, as well as
London. Tokyo and Sidney. The
company provides information on
more than 15.000 public companies in the United States.
BUSINESS JO!JRNA! • PAGE 6
Septrmbn
?()()'i
September 2005
CLOSE-UP
CORPORATE PROFILE
Ontario's New Director of Show Business
A Family and Their Fa01ily Restaurant
There has been no doubt
that the Ontario Convention
Center has brought excitement
and money into the city. Even
President Bush has graced its
halls. But shadows of doubt have
haunted those hallways. The city
learned quickly that they were
not the best people to run the
facility and more than one manager left ''to pursue other interests."'
Enter Bob Bro" n.
As of August he is the ne"
executive director and general
manager.
Almost immediately things
have started to happen. The culinary crew from SMG came in to
join the management team from
the same company. This brings
unity to the operation. not to
mention a new head chef. up
from Long Beach.
Plans are all ready afoot for
a bigger and better convention
center. Imagine it, if you can,
twice the size. Would that cut
into the parking lot? Yes. but
then there is ah1.ays the possibility of a parking structure.
And why not? Standing still
is not in the agenda of Mr.
Brown. who tells the Business
Journal. "You can never have
enough meeting space.
''Ontario has a tremendous
opportunity to become a second-tier market rather than a tertiary destination," says Brown.
"All the components are in place
to develop the convention center
into a key player: proximity to
the airport, affordability and
accessibility."
Still there are critics who
stand ready to pounce. Most
hotels in the area of the center
and the airport had hopes from
day one of big weekend events
that would put heads on pillows
and fill dining rooms. That has
not come to fruition, and according to Brown may yet happen,
but not to the extent that the
innkeepers hope.
Consumer events can bring
in very good economic impact,
even if it cannot be immediately
seen, according to Brown. The
attendees may not all take up
hotel rooms. but they do buy gas
and food and product from the
show participants. Every sho".
event or convention has some
market impact.
Then too. Brown feels that
the local hotels carry such a high
occupancy and room rate during
the business week. that it would
be hard to measure up to that on
the weekends.
The OCC sales and marketing team continues to work with
the local facilities to establish
package rates for e\ents that can
be planned and promoted a ways
out from the date. Reaching into
new markets will also bring
change. as will long-term repeat
business.
Brown came to us from
Houston where he was director
of sales and assistant general
manager over the Reliant operations, including the Reliant
Astrodome. the Reliant Arena
and the Reliant Stadium where
Superbowl XXXVlll (38) was
played.
This leads to the tjUCstion;
can sports become a part of thc
OCC?
Yes.
It is possible, according to
Brown. to bring gymnastics and
other Olympic trials into the
facility. Even basketball is possible. but with an eye to the future.
Brown says that there would be
very little conflict between his
facility and the new Ontario
arena. In fact, he feels that they
could strengthen and complement each other in such areas.
A decade ago, when ground
was first broken for the convention center, the plan was to have
a state-of-the-art facility with
satellite teleconferencing and
other new technological capabilities. Has the center kept up with
advances in communications?
Yes it has.
New wi-fi facilities and
other capabilities are already
installed. An executive conference center is in the works.
Naming is another issue.
Brown has seen the demise of
the Enron Stadium, now Minute
Maid, and feels that many corpo-
rations are beginning to shy
a\.\ay from such branding .
Besides, keeping the name
Ontario on the wall gives us
international recognition. It
gives us ''destination market
attachment."
Brown did not come into
all of this blindly. When Dick
Walsh, the last GM, decided
to step aside. SMG brought
Brown in from Houston to
see if he would "fit." Brown
talked to the local business
communi!). and met with the
mayor. city council and city
manager to see if his "is ion
would fit theirs. Obviously. it
does.
So. according to Brown,
what is the Convention Center
capable of?
First. he believes that it is
currently being well utiliLed for
ib original design. For the
future. the number of e\ents will
be increased. although the calendar is quite full nO\\. The target
is more regional and national
trade .,hows.
Bcmg nght in the middk of
the Southern California circle
gives Ontario an ad\antage that
it has not fully developed.
Granted, Palm Springs is a different animal entirely. People
going out there are looking for
the recreation, the golf and
sports and other area amenities.
Still. Ontario is the hub of
everything. Much of that comes
from the airport and the freeway
system around the city.
Los Angeles works on a
completely
different
level.
Anaheim caters to the trade
shows, not the consumer shows.
The completion is wide, but we
have the advantage of flying into
Ontario and being at the meeting
in 10 minutes.
Some events, like the Inland
Empire Auto Show have outgrown both the National Orange
Show
and
the
Ontario
Convention Center.
Brown says, "That's not a
bad thing. We can act as an incubator for such events. When
shows like that move on he feels
it strengthens their position that
Bob Brown
his facility can develop such
shows. Plus it leaves the door
open for new opportunities, certainly new revenue opportunities.
Politically
controversial
events are another thing altogether. The gun sho\•s that have
been banned in L.A. might be
JUSt fine in past areas that Brown
has worl..ed. such and Houston
and Nevada. Bro\.\ n Is not prepared to make a commitment on
such ideas just yet.
So. are we getting enough
use out of the center. or is it just
sitting there. waiting for the next
Women in Business Expo'1
Hardly. Last year they played
host to some 442 events in a
twelve-month period. And that
did not include certain city
events and some video-conferencing.
Facilities within the convention center can accommodate
groups as small as I 0 people and
do it at rates that are competitive
with local hotels. In fact, Brown
says that they have the infrastructure and support staff to
accommodates groups up to several thousands.
If you were one of the three
people who watched the TV
show "LAX," you know that
much of it was shot in the halls
of the Ontario Convention
Center. According to Brown you
will see more of it, along with
the airport and other local areas
contionued on page 8
Jamie Alba came out of
New York decade., ago, but
you can still hear the diS!Incti ve accent. He went to work
in show bustnes'>. but like
many aspinng star.,, he had a
day job at a restaurant. In fact.
over the years he \\Orked just
about every job that a restaurant has. He even \\Orl\ed at
the Santa Monica Palm,,
So it \\as no \\Onder that
'"hen he decided to be his O\\n
bos ... he opened a restaurant
There are nO\\ fi\C S1slcy
restaurants
111
Southern
California
Yes. he is well aware that
a lot of restaurants open e>ery
year, and at least as many
close up. But he also understand., the 'y1ng and yang' of
the trade. The left brain and
the right brain There is the art
of the dining room. the
ambiance and the food. Then
there is the kitchen and the
back office. where the real
business decisions h<ne to be
made.
It Is in the J...itchen that
Alba feels much of the differ
ence can be found Hi., chicken breasts arc just one example. He believes 111 using only
fresh chicken. Many restaurant people have suggested
that he swttch to froten or
pressed rolled chtckcn breast.
He won't do it. The same is
true \l.ith his meat.,. He also is
proud of the fact that he does
not have a mi..:rowa\C unit at
any, of his five restaurants.
He believe ... and is proud
to point out. that Sisley uses
better qualit) dishes than
many higher-priced restaurants. He and his wife use the
best ingredients money can
buy. Can that cost him an
extra $100.000 per year? Yes.
but it is what keeps the customers coming in.
This often throws people
off who come to work for him,
and find out that they have to
learn to prepare food all over
again. The easy ways do not
impress the clientele. And he
is proud of the fact that he has
established a regular cltentcle
after only one month at his
ne\.\ Rancho Cucamonga location
He chose the location in
Victoria Gardens carefully.
The location is close to several other popular dining facili-
ties. but he didn't need to be
close to them. He chose h1s
location because It's right in
front of the movie theater.
People will come and go seeing his sign and maybe even
deciding to drop in for dinner
before the show.
As for the name, it's a
play on words. His family
roots go back to !tal y. so if
you Insist on saying the name
of the restaurant with three
S) llables, that's JUSt fine By
calling it S1sley. he figures
you'll remember it
(Hey. 11 \.\Orked for the
Beatles.)
Yes. the restaurant busi·
ness i., tough but he and h1s
w 1fe have been doing 11 for 30
y cars. Docs the art of the food
and the business of the operation drive him buggy sometimes '1
"Sometimes," he responded to the Business Journal.
"but It's what I do. I happen to
be a workaholic. so that
helps"
When \.\e asked him to
place Sisle) in a spectrum of
ltaltan restaurants from little
store fronts to exclusi\e
shoreline facilities. he bristled at the thought that his
restaurant might not be the
best around. In point of fact
he agrees with the theory that
good sen ice can make a
mediocre restaurant experience wonderful. and bad senice can spoil an otherwise
beautiful
evening.
Accordingly. he moves the
help around as part of the
training program. One da)
they'll folio\.\ a deli person.
one day the) 'II follow a bartender. They may \.\Ork t\.\O
tables one night instead of a
station. ma) be they are behind
the bar the next night.
Then there are the tests. A
salad test. a pasta test. a wine
test. There is also a working
list of how to approach a
table. how to serve the food,
even how the bread is set up.
One of his greatest frustrations is that restaurants are
very labor intensive. Wage~
are the largest expense he has,
and yet wait staff traditionally
see themselves as low on the
level of operating importance.
California minimum wage
laws and workers' comp plus
continued on page 22
Bl SIN! SS 101 RMI • PACjE X
BUSitSESS JO!IRNA!. • PAGE 9
September "OO'i
INVESTMENTS &
FINANCE
DUFF & PHELPS/INLAND EMPIRE BUSINESS JOURNAL
Brian Hoerning: The Musical Salesman
Brian Hoerning V\ a' horn
and raised in l'ie\v Jersey and
recei\t:d a bachelor of science
degree from \\'iII iam Paterson
UniH:rsit)
1n
1970 (then
Paterson State College) in
music educatiOn Upon graduation. he marned Donna. who he
has no\v been married to for 35
years. and began <I family
(\v hll:h now consists of three
grovvn children and one wonderful granddaughter). and a
successful career 111 teaching
voc.:al music. drama. and c.:oachIng trad. and eros' country on a
high sc.:hool level W1th hi' passion for music. he served as
m1n1ster of music at the
Lafayette Federated Church in
Lafayette. New Jer,ey. The
Sharon \\iood~ Baptist Church
in Columbus, Ohio. music
director for Day·., of Decision
Bible Conference in Swan Lake
l\ew )"orl... and rehearsal director at the Fir't Evangelical free
Church in l·u!lerton. California.
He plays base. but 1t 1s not
a high level of priority in his
music Teaching and conducting
has been more rewarding. But
rewarding and profitable are
two different things.
Thus, it was that in I 975 he
began his sales career w lth the
Pennsy lv an1a Life Insurance
Company ''here he was a member of the Presidents Club and
became a group leader respom.Ible for training new sales people. He left Penn Life 111 1979
and began working for No>ar
Electronics Corporation. a company specializing in the security systems field. He vv as promoted to 'ales manager after six
months of consistently high
sales and re-located to manage
an office in Columbu~. Ohio
Ambryx Biotechnology
Relocates Corporate
Headquarters From Orange
County to Riverside's
University Research Park
Ambryx Biotechnology
Inc, k nown for developing a new
approach for cancer therap) called
"Retro-differentiational Apoptosis
Cancer Therapy.'' announced that
it will relocate it' Irvine headquarter-,
to
Riverside. Ambryx
Biotechnolog) will occupy I ,700square-feet of a 16.000-squarefoot hulld1ng located at 555
Technology Court. in the C1ty of
Ri\ erside 's 56-acre Unn ersit)
Research Pari.. (URP), '"hich provides support for <,mall and
expanding technology-based companies engaged in research and
de\ elopment.
Engaged in Series A \enture funded research for new anticancer and anti-obesity drug development. Ambryx decided to relocate to the City of Riverside's URP
because of the high ly-amenitized
where he tool.. the office from
last to ::?.nd in a penod of a year.
He then relocated to Tustin,
California 111 198::?. to help the
company open the West Coast.
After running the #I office in
the company for two years. he
became western regional manager and ran the # I division in
the company
Brian and Donna relocated
to the Inland Empire 111 1985
and have !ned and raised the1r
family here. They are active
members
of the
Hillside
Community Church 111 Alta
Lorna where they have been
attending since they moved into
the area
Brian began his present
career in radio advertismg V\ 1th
radio o,tation KKLA (99.5 H\1)
and Salem Communications in
1994. In 1986. he earned the
buildings ,md mcentJVC'> offered by
the city. The brand new. fullyequipped buildings facilitate
research and accommodate future
growth plans of biotech start-up
firms. With close proximity to
University
of
California.
Riverside. L;RP provides a strong
technological support networl-...
Firms can also take advantage of
the generou-, fmanual mcenllves
offered by the State of California
and City of Riverside such as the
Economic Dc,clopment Ltility
Rate.
The City of Riverside. the
Count) of Riverside and UCR
have formed a strategic partnership
to establish a supportive technology base at URP. "Being able to
attract high tech companies from
more traditionally technologybased cities is mdicative of the
competitive ad\antages Riverside
offers firms," -,rated Belinda
Graham. development director for
the City of Riverside. "Ambryx\
decision to relocate to Riverside is
a huge success for the city."
certified radio marl..eting consultant title from the Rad1o
Advertising Bureau. In h1s time
\VIth Salem he has .sened as the
general manager for KEZI: 111
San Bernardino and was the
founding sales manager of
KTIE also 111 San Bernardino
Today he connects busine-,se'
with rad1o audiences for the
Salem LA group of stations,
v\hlch include KKI A. KTIE.
KRLA. KXMX and KFSH rad1o
tune He abo co-hosh a number
of rad10 programs for hi-,
cltents. Bnan is passionate
about help111g developtng businesses find creative ways to
affordabl} drive traffic to their
bU<,Jne-,se<,,
His mu-,ic i-, an act of love.
his busine<,-, a '"ay to make a
fa1r li>ing. The tvH>, together.
have given him a hal a nee to live
by.
Ontario's New
Director of
Show Business
continued from page 6
in such upcoming productions as
''::?.4" and ":'v1ission lmpos,ible.
'"
Thi-, comes. legitimatcl).
from the -,ales and marl-..eting
team that include' a spcctahst 111
coll\entions. for-profit trade
'ho,vs. one that deal\ "ith the
a-,sociauon marl..etplace. even a
S\1URF
speualist
(Social.
Military. Education. Fraternal
market).
Still another deals with the
local corporate marl-..et and commumty event,,
So, how does the Ontario
Convention Center rank nationally so far'? On Brown's list of
facilit ies under I 00.000 square
fee t , Ontario comes in a t #3::?..
For quality. si1e not withstanding. Brown feels that we can
THE LOSERS
Top five, by percentage
THE GAINERS
Top five, by percentage
Company
Modtcch lloldmgs Inc
Current Beg. of Point o/c Change
Close
Month Change
6.94
5.93
101
17.0%
Company
National RV Holdmg-, Inc
Current Beg. of Point o/c Change
Close
Month Change
17.6<;(
6.10
7.65
-I .35
Keystone Automoli\e Industries Inc 28.69
'Watson Pharmaceuttcals Inc
34.95
26.39
230
8 7o/c
HOT Top1c Inc
14.1::?.
17.04
-2.92
33.40
1.55
4.6'k
Channell Commercial Corp
6.57
7.60
-1.03
-13.6'k
Pacific Premier Bancorp Inc
11.54
I I .55
-0.01
-0.1%
Fleetwood Enterpnses Inc
9.94
I 1.35
-I .41
-I ::?..4o/c
Foothill Independent Bancorp
20.39
20.50
-0.11
-0.5%
CYB Financial Corp
19.50
::?.1.49
-I 99
-9.3o/r
Ticker
Aum:i~ac Sial~~ ~aJC[ Cc !l:ll
Channell Commerctal Com
CVB Financ1al Co!:£
Fleetwood Enterprises Inc
Foothill lnde~ndcnt BanCO!:£
HOT Top1c Inc
Keystone Automotive Industries Inc (H)
Modtech Holdmgs Inc
National RV Holdmgs Inc (L)
Pacific Premier Bancorp Inc
PFF Bancorp Inc
Provident Financial Hldg
Watson Pharmaceuticals Inc (H)
AWB
C!::lt':-11.
CVBF
FLE
FOOT
HOTT
KEYS
MOOT
NVH
PPBI
PFB
PROV
WPI
8/19/05
Close Price
7/29/05
O pen Price
31.10
7.60
::?.1.49
11.35
20.50
17.04
26.39
5 93
7.65
11.55
30 94
29.95
33.40
28.78
6.57
19.50
9.94
20.39
14.12
28.69
6 94
6.30
11.54
29 71
28.99
34.95
Chg.
Month.
52 Week
High
52 Week
Lo"
-7.5
-13.6
-9.3
-12.4
-0.5
-17.1
8.7
170
33.48
10.39
22.40
15.60
21.88
23.49
30.20
9 05
2::?..50
2.90
16.66
7.33
16.44
14.01
17.55
-17.6
-0.1
-4 0
-3.2
4.6
13.58
15.13
32 41
30.96
35.24
5.60
9.63
%
577
?4 27
22.94
25.20
Current P/E
R atio
23.0
16.4
17.7
NM
17.7
18.3
27.9
NM
NM
13.9
IS 7
110
21.8
-17.1%
Exchange
NYSE
NASDAQ
NASDAQ
NYSE
NASDAQ
NASDAQ
NASDAQ
NASDAQ
NYSE
NASDAQ
NYSE
NASDAQ
NYSE
Notes: (H) - Stock hit fifty two week high during the month, (L) - Stock hit fifty two week low during the month. NM- Not Meaningful
Duff & Phelps, LLC
Five Most Active Stocks
One of the nat1on s leadmg investment bank-
Stock
Month Volume
ing and financial advisory organizations. All
HOT Topic Inc
33.485.904
stock data on this page is provided by Duff &
Watson Pharmaceuticals Inc
17,841.100
Phelps. LLC from sources deemed reliable.No
Fleetwood Enterprises Inc
recommendation is intended or implied. (310)
Keystone Automotive Industries Inc
1.517,748
284-8008.
American States Water Co
1.353.400
9,480,900
Monthly Summary
8119/05
Advances
Declines
Unchanged
New Highs
New Lows
3
10
0
3
Tax Laws Add Flexibility to Retirement Plans
Did you know that federal
tax laws prov1de important benefits
to individuals who have 457
deferred compensation plans 7
Until the Economic Growth and
Tax Relief Reconciliation Act of
200 I became law. 457 plan participants were unable to take advantage of the hcnefits and flexibility
of IRAs or other retirement plans.
All that changed when the
Act became effective Jan. I. ::?.002.
with several provisions affecting
457 plans -including contribution
increases. changes to catch-up provisions. and new portability rules.
These changes leveled the playing
field between deferred compensation plans and other retirement
plans.
Contributions
Before the Act, 457 plan
participants were allowed to make
salary deferrals up to $8.500 or
one-third of includible compensation -whichever was less. Starting
in 200::?.. participants were permitted salary deferrals up to $11.000.
increa,ing $1.000 each year until
2006. when the maximum deferral
would be $15,000. After that, the
contribution limit would be adjusted for inflation. Further. 457 plan
participants no longer need to
coordinate their 457 plan with their
40 I (I-.) or 403(b) contributions. as
their 457 plans are no longer
reduced by 401(1-..) or 403(b) deferrals.
Catch-Up Provisions
The IRS catch-up pro,·ision allov~s 457 plan participants to
mal..e higher contributions in anticIpation of retirement. Catch-up
contributions to 457 plans arc permitted for indi\ iduals age 50 and
older. with the catch-up amount
increasing by $1.000 annual!; until
2006. \\hen the catch-up amount
available w11l be $5,000 for ::?.006
and thereafter. All of the catch-up
limits will increase for inflation
beginning in 2007 and catch-up
provJ-,ions will no longer be
allowed after :?.007.
Rollover s
These tax laws also
brought about new portability rules
allowing eligible rollover distributions from governmental 457 plan-,
to be rolled over to an) other
defined contribution retirement
plan such as 401(1..) or 403(b)
plans. These allow participants to
continue to grow tax-deferred savings until the) need it, pro\ iding
more fle:~;ibility on when they may
BCSJNESS
JOLR~AI
• P\GF 10
EDITORIAL
LE'I*I'ERS TO THE EDITOR
So lots of people are
surpnsed and upset that the
County of Ri,erside is sitting on $100 million (g1'e
or tal..c a fe,, tons of millions) and the) don't !..nov.
hov. it got there -- or really
"here it is suppo,ed to go
What if that is not the
largest pile of money accumulating at the county
with no apparent. plans to
spend it?
That is what I would
call TUMF --Transportation
Uniform Mitigation Fee -- a
$6.000 to $8,000 per home
fee on new houses.
I've read your earlier
stuff on TUMF, and we both
!..now it has been around for
two to three years, and was
advertised as some kind of
traffic relief fund. It has
about $165 million in it.
BUT THEY ARE NOT
SPENDING IT ON ROADS!
The first TUMF expenditure was for a bus stop in
Corona
oops, I mean
t rans p or t a ti o n
ce n te r
in
Corona,
SlnLe then. loh of tall...
but no dough .
Mean\\hilc.
the
landov. ners and home buyers
'' ho
thought
that
the
$6.000-8.000 per house that
they gave to TlJMF v.ould
be used for budding roads
are wondering where the
roads arc.
The county says that
road' arc expensive and
they are waiting for the
TUMF money to build up so
they can build more roads
v.ith more money.
WRONG.
They can use the money
they have to issue bonds
that could build lots of
roads in a hurry. But they
don't. Or won't.
And people who sit 111
traff1c wonder why the
roads are not keeping up.
Now you know why.
Perhaps your readers m1ght
want to !..now as well.
Paul Rampling
M urrieta
PUBLISil E.D BY
Daily Planet Commumcallons,lnc
BOARD OIAIRMAN
W1lham Anthony
MANAGING EDITOR
lngnd Anthon)
Pl BUSHE R "S ADVISORY BOARD
Juhan Nava, Ph.D., Former l' .S Amba,.,.ador to Mex11.·o
Srcphcn C. Morgan, President, Univcrsit~ of 1~ Verne
D I 1nn \\1le). CEO. C'1111en' Bu"ne" Hank
Barbara L Crouch, Human Re,ourcc C'on,ul!ant
Dr. JcrT} )oung, l·ormer President. C'hatfe) Cotlegc
Bruce Holden. Partner, Au orne)' a1 La\\
Cliff Cummmgs, l'o)ota of San Bemardtno
CORRESPONDENTS AND COLUMNISTS
Scott S Powell
John M Sracey
Slura Bush
Jack Perry
Madelme Ann Lew1s
Elame Btcdt
v-...gm"' Speed
Joe Lyons
llenl) lloltzman
B1lt Anthony
Rhonda Sher
Kevm D. Bilond
J All"" Leanherger
STAFF
Travel Edllor: Ca mlllr Bounds
Art Du:ector: Aatlaoay Doney
BUSINESS JOURNAL • PAGE I I
September 2005
ACC\lUOt r.:.~CCUti\-C Pa ul Crosswhite
AdmmJStrahlr As"'l J essica Miller
Admmislrator r\sst Sondra Olve ra
What Went Wrong
•
Ill New Orleans?
By Joe Lyons
You can't predict an
earthquake
Ask anyone 111 Landers
or B1g Bear
You can't predict when
some terror1st will fly 1nto
a skyscraper or bomb a
Superbowl.
Even during a tornado
season,
Midwesterners
cannot be certain wh1ch
side of the street a twister
will favor.
But you've got the better part of a week for a
hurricane. From depression to storm to officially
recognized and alphabetically named to the fury of
"Force Five," there are
days to get ready.
Thus even from the
safe perspect1ve of sunny
Southern California, we
have to ask. "'What were
the} thinking'1 "
Was FFMA sitting on
1ts hands"J Were the Army
and the Nat1onal Guard
just standtng around pa1 nting rocks on the dr!ll
field?
Homeland
Secunty
v. as suppo,ed to co-ordinate this stuff so we would
never have to suffer the
aftermath of such a catastrophe again. Or do they
JUSt go into act1on when
foreign national' attack'1
And \\hat of the Independent
charlt)
groups
like the Red Cro-,s and the
Salvation
Army.
These
people are usually known
for their ability to be on
the scene immediatel:y
Did the City of ~cw
Orleans ne,cr conduct an
emergency drill?
Did their disaqer plan
not take into consideration
the fact that they lived
below sea level?
Certainly the fact that
the cemetenes are above
ground should have given
them a clue
Did it never occur to
someone
that
the
Superdome might be a logical place for emergency
shelter?
And what of the people
of New Orleans themselves? Why was 11 that
urban legends l1ke Y2K
caused
masst ve
supply
rushes, but no one seemed
to care about the impending, and very real, storm?
I will never understand
the people who decide to
ride things out in the1r
own homes. I didn't understand the old man on Mt
St. Helens. and I didn't
understand Fats Domino.
Where
were
their
minds?
Other people seemed
to be on top of th1ngs.
National news cre,vs
were there in their waders
even as the storm hit.
Entertainers
couldn't
move faq enough to sign
up
for
some
telethon .
Political
opportunists
brought their own camera
crew for photo ops. Some
of those even made the
m1~.take of po-,ing in front
of the buses, not reali1ing
that the 'ictim' \\Ould
ignore them for the ride.
Then there is George
W. Bush.
History will define hi'>
two terms as being marked
by 9-11 and Katrina. Bad
t1m1ng on his part.
I hate cliches with <t
passion but I feel compelled to U'>C one here.
An ounce of prevention would truly h ave been
worth more t h an a pound
of cure.
COMMENTARY
Kiss Your
Smog
Test
Goodbye
couldn't the coM of that h1gh-tech
IC'>ting gear bt.: put to better use'!
Twice 1s too much .
bv Joe Lvon1
Mark Landon of Ontario's
Landon CommunicatiOns has been
named to the national board of
d1rectors
of
the
American
Advertising Federation for a term
that contmues until June 30. 2006.
Landon was recently elected governor of the AAF\ D1stnct 15 which
oversees all of Southern California
and Southern Nevada and 1s one of
15 districts 111 the AAF. His election
as governor puts him on the
Nauonal Board of Directors.
Landon has been involved
on various levels \\lthm the organization since joining in 1996. He
was on the board of the Inland
Emp1re Ad Club for eight years and
'>erved ;ts 1ts prt.:sJdcnt for two of
tho'e. Last year he served as Lt.
governor of AAF District 15 and
has served for three years on the
National ADDY Committee for the
AAF. which runs the nation·,
largest adverti'>ing competition.
Landon
opened
The
Landon Agency in Ontano in 1991
and later Landon Communications
in 2004 Both agenc1es specialized
in entertainment and lifestyle
accounts.
Before openmg h1s agencies, Landon was vice prcs1dent of
marketing and advertising for
Circus Vargas, which at the time
\vas the second large'>! traveling
family show in America.
Smog testing has been with us
here in California for a while now.
And since it 1s tied to our license
renewal tags, it is kind of mandatory. Now comes a new h1gh-tech
1dea from our nearly bankrupt
state.
Em1ssJon tests on the fly!
Your car wdl be checked and
photographed as you breeze down
the freeway, and 1f you are emittmg
suspended particulates. you will be
photographed and fined. The photo
will check your plates so they can
cross-reference your address.
Wan a minute' I have to pa:r
to be checked regularly anyhow.
and now my tax dollars \\!II be
spent to check me agam?
Can that be right?
Maybe I'm naive. but isn't
there some kind of double jeopardy
there. 1f not a self-mcriminatwn If
the state has the money to check
cars as they roll on down the road,
do they sllll need me to haul my
old beater in for another check"!
Yes, a lot of gas pump owners
have made an extra buck doing
smog checks. but keeping the
equipment up has cost them
Maybe we can keep the cost of gas
down if the stations don't have to
carry the added expense of emission equipment. On the other hand.
Landon
Name d to
Nationa l
Bo ar d
September 2005 - Inland Emp1re Bu"ne" Journal "publi,hed momhly h) Da1l) Planet
Communicauon,,lnc 2910 E. Inland Emp1re Blvd .. Ste 107. Onlario. CA 917M. 909·
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2910 h. Inland l'mp1re Blvd .. Sie. 107.0nwno.CA917M.909-483-4700.1nformallon m
the Inland Fmplrt' Bu\lfle.\.1' Joumal1s deemed to be reliable. butlhe accuracy of I his tnfor·
mation canno1 he guaranteed. The management of the Inland Empire Bu,me" Journal does
not promme or encoumge the usc of any product or scr.icc adv~rtl\cd herem for any purf>O" whatsoever. Neither the mforma110n nor •tn) opinton. v.hich may be C\pre"ed here
in. const•tules an endorsemem. or sohciwtion, fnr any purpo-.e. or for I he purcha" or sale
of an) securily. "'Inland Em1>ire Bu.\lnt'H JoumaT'tmdemark reg"ter~d mlhe l'.S. Patent
Office t98R. All righl' reserved. Reproducuon in whole. or in part. v.1thou1 written pcrmossiOn. is proh1bilcd. Manuscriph or artwork 'ubmiued to the Inland f'mpire Bu.um·.1.1
Journal for publtcation should be accompantcd by ,e(f.addre"ed rclum envelope wilh cor·
reel postage The publtsher assumes no resJXlll"bihly for 1he1r return. Op11110ns cxpre"ed
m commentanes arc !hose of the author. and no1 necessarily tho'c ot 1he Inland Emptrc
Bu<int"H Jourru>l. Sub,criplion payment must accompany all order' tor lhc monthly jour·
nal or annual BooJ.. of Li'ts. Copyrighi.O 2005 Dail) Planet commun•calions, tnc.
OPINIONS
Housing
Villain
by Kevm D. Bland
California\ new home
market is thriving. driving the
economy. creating millions of jobs
and billions of dollars in tax revenue. But it isn't all good news.
There i'> a lurkmg villain that is
threatening homeo"'ners. homebuyers, contractors and budders
alike the construction defect lawsuit.
Even as technology. the
quality of new housing and workmanship continue to improve,
Californ1a has seen an mcreasing
number of construction defect lawsuits over the past decade. A growmg practice of bringing construction defect lawsuits against contractors and homebuilders under
the guise of "consumer protection." even \\hen defect> may not
exist. has emerged. These lawsuits
CO'>t homeowners' time. money and
the value of thc1r home'>.
Indeed, the lawsuits have
gotten so out of control that
California has earned the dubious
diMinction of being home to less
than I 0 percent of new hou-,es but
the majority of all construction
defect lawsuits.
The impact of construction
defect lawsuits on homeowners is
substantial. Settlement payments
rarely cover the cost of needed
repa1rs. much les-, the time and
stress of litigation. In the end, they
arc stuck with a long list of
"'defects" which they are required
b:y law to disclose to potential buyers and to their homeowner's insurance company. Lawyers rare!) tell
homeowners that these lawsuits
leave their homes "marked" meaning they ma) be unable to sell
or their homes wdl be severely
devalued, and are often subject to
h1gher homeowners' im.urance
costs.
Not surprisingly. a handful
of plaintiffs· lawyers have crafted
aggressive marketing strateg1es
and scare tactics to woo homeowners into joining their suits. They
usc the allure of big settlement dollar' and the false threat that homeowners \\ill have no other recourse
other than a lawsuit to have their
problem solved In fact, the major11) of all construction defe<.:t lawsuih are tiled before the homeo"ner has contacted the builder about
repairs . Lawsuits should be the last
resort. not the fir'>t.
But. homeowner' are not
the only Vlcllms of these lawsuit~..
Construction defect litigation has
driven contractor:," insurance premiums to unbelievable levels: a
policy cosung over a million dollars for one million dollar' of cmerage is not uncommon The
result'? Countless contractors
many of them small, independent
busmessmen arc being pushed
out of business because they simply can't afford to pay these outrageous insurance premiums.
Other vicums include the
contractor's employees and their
families whose wages and health
insurance are cut to pay for growing insurance costs. Many more
young fam11ies are unable to buy a
home because the high cost of
insurance. passed on to the consumer. has wiped out affordable
housing and condominium con'>lructlon m California.
So where does all the
money go·1 At the end of a lawsuit.
homeowner' are stuck "'ith the
responsibility of fixmg a long list
of alleged defects. but rare!)
receive enough money to make the
repair~. Instead, insurance rates are
bemg dnven up by the co,tl)
process of litigating these lawsuits.
One lawsUit may involve 20 to 40
subcontractors. each v. ith the1r
own defense co,ts. A lawsuit that
cites an electrical problem will
inevitably name the plumber.
mason and framer in its ca'>e as
well. And. when the case is finally
resolved. the plaintiffs' lawyer and
"expert" witnesses can walk awai
with over half of the settlement.
Just as people with real
construction defects de,erve to
have problems fixed in a timcl}
manner. building professionals
deserve the opportunity to repair
any defects before a lawsuit lands
in their lap. When problems are
fixed before litigation. C\ eryone
wins. It is vital that homebuyer...
homeowners and real estate professiOnals understand the impacts of
these construction defect lawsuits.
alternatives to litigation and how to
Bl'SII\itSS IO!'RNAI • PAGt !"
Making the Deal:
Women as Negotiators
h\' Hadcline Ann l.cH'i.\
:\'~goti,umg
ts no gam~
:'\egnll..tllon is an tmport..tlll .hp~-:t
of hO\\ hustness is conJu..:t~d in
thts Ja~ and age . And it ts cenam1) not for the weak or the fragile It
takes a"erttvene". persu;hi\ene"
and someone '' ho feels comfonable in the mano-a-mano world of
bus inc"
Can women negouate
the deal as well as their male counterp.trts} Absolute!)' In some
cases. the) ma) even do a better
job. Wom~n ha\e a definite edge
at the negotiating table because of
their instinct\ and natural pow cr of
pcrsu:htOn.
Women usual!) looJ,. for a
win win in negottauons.
In
"Getting to Yes," the clas,ic book
on negotiation b) the Hanard
Negotiation Project. It was reported that the "in/win strateg) \\Ork
best in negotiation-.. In order to
avoid future resentments. all parties should come a'' a) feeling
good about the resolutio n of a
pro blem .
Traditionally. it is tho ught that
whoever is on the other side in
negotiatiom is the ad,·ersar)
Ho\\e\er, \\Omen tend to want to
develop a relationship with the
other person and take into account
the needs and difficulties of both
' ides. Women also tend to collabo rate and he lp o ne a nother if problems arise.
What traditional businesses
have missed for far too long is the
understanding that persona l relationships. not the contract. profit
margi n . or delivery date is w hat
gives one the competitive edge.
H istorical!). women have been
seen as poor negotiators because
the) are influenced b) the other
part) 's situation. But if the truth
were told, women will more often
than not work with their ad,ersaries to reach a solution that is
good for everyone in,·olved.
Negot iati ng is a critical skill
for a ll women aspiri ng to succeed
in the business world. For those
women w ho feel the) are not good
negotiators, the) simp!) need to
remember their natural talent of
persuasion . The fo llowing arc a
few tip s fo r b uild ing effec ti ve
negotiatio n s:
Wo rk to ward a n agreeme nt. not a victory.
B e pre pare d to accept
change when ) ou negotiate.
Be clear about what ) ou
!\:now \\hat )OU wtll giH~
up .•md draw the hne
Speak 111 a persuast\C amJ
mcanmgful tone.
Be aware of the other person\ feelings. Ah'a)s look lor
anger L·u~:'\.
"e'er under any circumstances let \our emotions get the
best ol ) ou
Women. 111 general. ha1c the
abiltt) to sta) focused The) can
sttcl.. w 11h a problem and sec It
through until completion. Lish.:n
and usc that inner 'oice and intuiuon. Let these: tools play a part 111
guiding thlN! sktlls that will make
}OU a good negottator But also
keep in mmd even good negotiators will sometime' make mistake,. Keys to avotdmg mistake'
at the negotiation table are.
Attack the problem and
not your adversary.
Tf) to come up with several options.
Never treat negotiations
as a contest.
Never threaten your advcrsal').
"'ever give in to something
that is contrary to what you believe
is ethical.
The playing field for women
in thi s arena has never been level.
But women who have empowered
themselves with the skills. k nowledge. and conlidence to negotiate
at top levels have chosen a path
that ultimately challenge the
entre nched structures which have
always hampered them. Women
from childhood have been conditioned to be excellent negotiators.
So ladies, do not be afraid to step
up to the table and negotiate \\ 11h
the big boys. .l\1aster the art of
negotiating. use it with confidence.
and the only limits to what you can
achieve will be those placed upon
your;e)f.
M1. Le1ri1 is preside!ll and
CEO oj !he Deline ln.l'litllle for
Profe.1.1ional De1·e/opmelll. a training organi;:ation that prm·ide.\
workshop.\ and seminan geared
toward professional btl.linesswomen. She is an adjunct profes·
sor at National-Lo uis Uni1·ersitr
where she teaches human resource
management.
September 2005
COMPUTERS/TECHNOLOGY
Cerre!l Associa tes (CA l ) I'•
pleased to announce that Forrest
Beanum has been promoted to
semor account cxecuti\e. Bean um
Joined the finn tn 2003 and works
\\ ith some of CAl's btggcst
accounts He i' .1 !taison betw cen
c!tcnts and the mcuta. facilitat111g
message Jclt\cry and fostering an
understanding of complex is,ucs.
Beanum is an alum of the graduate
fellowshtp in public affatrs called.
Coro (a cl\ ic leadership program
that many t!lectcd officials come
from mcludmg ~c:nator Femste111
and controlkr Phd \ngelides). He
t'- also a !997 graduate of the
Public Po!tC) and International
Affairs Fellowshtp at the Goldman
School of Public Polic) at
BerJ,.elc). The promotion recognizes Beanum 's account management skills. He wtll be a tc:am
leader and l..ej strategist for cltent
prOJCCh, as well as participate 111
new
business
proposals ..
Gen er a l G r owth P r op e rties
announce' two new addHtons to
the team at Galle ri a a t Tyler.
H eath McC ue has been named as
the center\ new marketmg manager. M cCu e brings over a decade of
marketing and communicatiOns
expenence in the shopping center
industry. Pre\ iousl) working for
the Taubman Company and the
Mills Corporallon, M cCu e is a
graduate of California State
University, Sacramento where he
received hi s bachelor of arts
degree
in
communications.
C hristine G ulapan was recent!)
appointed as the ne\\ assistant
marketing manager. Gulapan is a
recent
graduate
from
the
University of California. Rivers1de
where she received her bachelor of
science degree in business administration. G u!apa n comes with an
understandmg and awareness of
the shopping mall and retail <,ectors as she was a former general
growth properties intern in both
the market ing and accounting
departments
at
Galleria
at
Tyler. .. Fuscoe E nginee ring welcomes Mike J ervis, P.E. as new
project manager. J enis is a registered civil engmeer in both the
states of California and Hawaii,
with over J 5 years of experience.
A t Fuscoe Engineering, Jervis
w ill be able to utilite his skills
with a wide variety of proj ects .
rangmg from retail and commcr·
eta! outlets to n:,idcntta! and master-planned con\JllUlllltes. schools
and publtc pm.JCLts .Stanle\ C.
Hollen has hecn nam~d CEO or
CO-OP "etv\ork. sULccedin"
Rohcrt Ros~ who ts retirint: afte~
heading the Ontano ele:trontc
funds transfer nctw or!.. for 15
years. Hollen is a former presidem
and chtef c\ccuti\c officer of
Ltbert) Entcrpnse' 111 :0.1mncsota
H ollen's enttrc profcsslllnal career
has been spent 111 the cn~dit union
arena. first sen mg on a crcdtt
u111on board at age 19. Most
recent!} at Libert), whtch was purchased b) Harland earltcr tht'> year.
Ho llen led a compan} -w tde dtvcr
'>ilication of its product lines to be
more
attuned
wtth
techno log} .. D aYid
Harding,
president of Lltimate New Home
Sales a nd M a rke tin g, announced
the following news regardmg hts
staff. St e pha nie J ameson has
been promoted to e..crow manager
For the past two and a half years.
J a m eson has been an escrow
admmtstrator at Ultima te Valerie
Odie has transferred from sales
executive to escrow admmistrator
1\ithin J a m eson 's growing department Joelle HaHn has transferred from sales to market
research. She will focus on preacqutsitton market surveys for
Ultimate's cltents and be a
resource for continual updates on
active
communtties.
S t eve
Wise man has JOined the company
as a sales executive in Ultima t e's
Los Angeles Loft Condo operation. He was most recent!} in a
simt!ar role at D.R. Horton m Los
Angeles ... Te mec ula
Valley
Bancorp announced the appomtmcnt of Michael J . C urra n as
sentor vice president, chtef nsk
officer. C urra n will head the
bank\ rbk management group and
have overall responstbility for
mamtaining Te m ecula Va lley
Bank's risk management program.
C urran holds a bachelor degree m
business adm inistration from
Uni\ersity of San Diego and
brings over 20 years of expertise to
the bank ... D. Linn Wiley, president and chief exc:cuttve officer of
C itizens
Bus iness
Bank ,
a nn o unced the a ppoi ntme nt of
Nadine Berkey to the position of
Back at the 01' Phishin' Hole
by J. Allen LeinberRer
11 card numbers. Soctal Security numbers and more.
Fish and visitors smell after thn..'C
days.
I think Benjamin Fmn!Jm satd
that.
But here at the Busmess Joumal
we keep writing about phtshmg. and
phishing usual!) \mel!\ nght from the
start. Just a couple of week.<, ago. after
my last column on the matter came
out, I got an e-mail fmm Pay-Pal. the
lntemet payment pmgmn1 I had mentioned JUst last month.
It seems that they detected someone trying to access my account. and if
I could contact them. I could straighten out the matter. Of course. tf they
didn't hear from me pmmptly. they
would be forced to freeLe my account
How did I knm~ it wa<, a fake? A
phi,h')
Simple. I don't ha\e a Pay-Pal
account.
This kmd of scam goes bad. to
the 11me in th~ Old !cst;uncnt when
that guy put goatsJ,.m on his :ums to
make his father tlun!.. he \\ a.s hts han)
older brother
In .!n e!TI't1 to yet once ~gam If)
to help~ ou ptntcct ) ourself •rom t11ese
g.m1es. I \\l>Uid like to g11e )OU "top
10 list sent l>Ut h) AOL.
I. lk susptctous of an) e-mail or
other message L'l>ntammg ;m U11!ent
request lor )l>Ur p.:rsonalmfonnation.
Phishing scams t) pica!!) includ~
upsenmg or C\cttmg (but false) stato:ment'o to o:ncol11;1ge 'ictims to .1ct
immediately. ll1cy t} pica!!) ;tsk for
mfonmlttonlikc AOL ..crcen names or
other user names ;md p<LSS\\Ord.,, cred-
2. Even if you think a request for
mformation may be legitimate. don't
clicJ,. the links in the e-mail to vi<,it a
Web stte. Sometime' links can be disguised to look like they're tak.mg you
to a real site. when they're actually
takmg you to a scam sttc. Instead of
cltcking a link. type the Web stte 's
address by hand to ensure that you go
to the company or organtz.ation \ real
site. If the request for information ts
coming from a company or organization with which you have a relationship. call them din..'Ctly to confum
whether they actually need the information and, if '-O. whether you can
pmvide it over the telephone.
3. Be extreme!) careful tf you
share personal or financial informanon online. AOL re.:ommends that
you never pro' tde sensitive int()mlallon \ ta e-mail or mstant message.
Pm\·tding this mfonnallllll via Web
stte ts acceptable on!) tl ) ou are ccrtlin that the sttc ts lcgtllrnatc, and the
site is SL'CUred.
-t If ~ou subnut intonnauonto .1
Web site. ma!..c sure that the site is
secure. l~x)k lor the 'lock · icon on
the status bar oil the hottOI\1 of your
bnmscr \\lndl>w Inc lock tcon t~pt
ca.l) appears 111 the Jm,cr nght-h:md
Cl>mcr ol the bnm scr window In
addiuon. cht'Ck the begmnmg of the
l'RL or Web address if it starts w tth
https:/1. mthcr t11an JU't http:/!. you're
on a secure server.
5 Review credtt card and other
account '>latement regularly. If you see
anything suspicious. contact your
b~mk and all your credit card issuers
immediately. If your statement is late
by more than two or thn..'C day>. call
your credit card company or bank to
confirm your billing address and
account balances.
6. Keep your operating >ystem
and web bmwser up to date. To update
your Windows operating system and
your Internet Explorer bmwser. go to
windowsupdate .m tcrosoft .com.
Follow the tn..structions there to check
for updates. then download and mstall
any critical updates.
7. Install and run <mti-\ ints soft\vare and update tt frequently AOL
offers anti-virus software to members
\\ho use AOL 9.0 Secunt) &huon
.md other versions of the AOL 9.0
cli~nt l pgrade nO\\,or use .m\ one of
many commcrual!) ,1\ ail able anti' tnts pmgmms. -n,c \01 -pill\ ided
,u\lt \ trus
-;oftw;ue,
\lcAkc
\'trusScan Online hrought to )OU by
\01., "Ill update .mtonMllcall) \\hen
)OU stgn on toAOL. :--;omattcr whtc·h
.mll·\ tnt'> program )OU use.n1.1kc sure
) (lU ke..:p tt up-to-date, or it \\til pro'ide less .md lc" protcuion tl\Crtime.
lnstntcllons for urxlatlng ) our <;oti\\are should be mcludcd in )OUr pmgran•\ •11anual or hdp <u·c:a. 'lou can
.1bn chc'CJ,. the program manufac·turcr\ Web sue lor mstructions.
X. Run AOLSp~ ware Protccuon
soltwarc regularly. AOL offers
Sp) \\are protection to all members for
no additional charge.
9. Run firewall soft\\ are on your
computer A firewall is your computer\ first line of defense against harmful attack.., from the Internet. If you
have a bmadband connection. u-.e firewall software to hide your computer
from hacJ,.ers and to help pmtect it
from destructive computer TroJans
and wom1~.
10. Report any phislung seams
you n..'Ceive to the following organt.tA!tion~:
*
Report e-mail phishing scams to
AOL by clicking the "Report Spam"
button at the bottom of the AOL mailbox or use the Report Spam icon at the
right when you are readmg the message.
*Forward the scam e-mail to the
company featured m the e-matl tf it is
a legitimate company.
*Forward the entire e-mail to the
Federal 1r<1de Commtsston at
sp;un(a uce.go\.
But tt doesn't end there.
St.lte Senator Bob Dutton has
done some research of hts own .md
l(lund that phtshmg h;ts bec(IJllC one of
the mJJOr -;ouR·es of id<.'llt ity theft, and
it can take )OU some 60.) hours to
reco,cr from 11 He recommends that
you che.. k \\ 1th 1\:tplinger, a personal
hnance c·omp<Ul). which pnl\tdcs .111
infonnauon qutt on ··phtsh111g.~
indudtng 'aluablc llXlls to pro:\ cnt
)l)llr personal mtom1ation lwm bnng
stolen lo take this quu, >tstt the
Ktplinger
\\cbslte
at
\\ w w.!..ipltngcr.unn
Sure )OU enjo) being \\hll you
,Ire Just don't let some other l(xlllind
out ho\\ much fun It is.
Company Announces Plans to Redevelop Stater Bros. Campus
Hager Pacific Properties. one
of the largest privately owned real
estate
investment firms
in
Southern Caltfornta announced
the acquisition of the Stater Bros.
corporate headquarters and campus. located in Colton for approxImately
mtllton. The entire
property encompasses 50 acres
and contains six buildings,
including 245.000 square feet of
freezer/cooler space. The Stater
Bros. Campus also features
s.•o
500.000 square feet of high bay
warehouse distnbution space and
55.000 square feet of office
space. The complex totab more
than 800.000 square feet of
Improvements and ts located at
21700 Barton Road, 280 De
Berf) Street. and 375 De Berr)
Street whtch is in close pro:dmit)
to the 215. 60 and 91 freeways
with \isibilit) from the 215 freeway.
The property is leased to
Stater Bros. through 2008. "hen
Stater Bros. is planning to move
to it'> new headquarter' currently
under con>trucuon at the former
Norton Air Force Base. At that
time. Hager Paciftc Properties
plans to rede,eJop the campus.
pnl\ tding a \a net) of budding
opt tons for sale or for lease. ,Is
well a' offering several vacant
p<1rccls of land for sale and/or
build to suu.
The corporate co~mpus 1s
located 111 the grow mg Inland
Empire east submarket that
includes the cities of Rialto.
Colton. San Bernardino. Moreno
Valley. Perris. and Ri\ersidc <~nd
has rc:ccntl) .:merged as an important component to the reg10n's JOb
growth. Colton is also one of the
few municipalaies to ha\c its
O\\n public utilitie' company.
pnn iding electric. water, ,md
w astcw ater sen icc to pn>pert)
ll\\ ncrs w ithm the cit).
:
~
I
t ~~
•.
B SlNESS JOURNAL • PAGE I 'i
Ul/1/i"""" "" ,,,~,..u
Golf Courses in the Inland Empire
/nit tl \lplwht IH all\
CoUJ-..e 'arne
Address
Cit). State. Zip
\twnnt. Co. or O>.ner
T' pe or Cour.e
\lembership F..,
Green Fee-.:
~~:t~~t
Length or Course (Yd~-1
I Rounds pia) ed Yearl)
Year Built
Cour.e Desi~r
Resenation one
3.054
na
1977
linknnv.n
(71>1)) .U9-8816
Hidden S/:t,riDg Counlr)· Club
15500 Bu lin~ Wells Rd
Desm Hot Spnngs, CA 9~240
Pubhe
N 1A
SI0-$15
Hidden \'aile) Golf Club
10 Clubhouse Dr.
Norco. CA 91760
Rl\emde Golf Courses
Public
NIA
$70
$90
6.721
51.000
lodlan Hills Golf Club
5700 Clubhouse Dr.
Riverside, CA 9250<1
Cox/West Propenies
Public
$80 (Men's Club)
$2<1
$47
(wll.'an)
6,140
60.000
Indian Palms Counlr) Club
48-630 Monroe St.
Imho. CA 9~201
Da'e Weimen
Reson
$2,100
Roger Snellenberger
Semi-Private
N!A
City of lnd10
Pubhe
$45-$70
$45-$70
6.400
40.000+
$65 (N -D )1$75 (}.-Mar.)
$75 (N -D.);$85 (J.-Mar.)
6.713 (Gold Tees)
30,000
$15
SIS
3.004
50.000
$27 (Sr $24)
$-14
6.020
na
$145 (Nov -Apr.)
$145 (:"io\. Apr.)
6.750
30.000
$235 (Nov.· Apr.)
$2.\5 (NO\.- Apr.)
6,750
40.000
$10Q
$119
45.000
$10-$1~
Indian~ Gol' & Coo.Jin. c..b
46-080 efferson St.
•
La Qumta, C'A 91~53
Indio Golf Course
83-0-ID Ave. 42
Indio, CA 91201
Juru~ Hills Country Club
6161 ora~aAve.
Ri\erside, A 9250<1
NA
Robela Corp.
Pub he
NA
KSL Recreation
Re>on
'i'A
KSL Recreation
Semi-Private
NIA
Mamou
La ~i nta Dunes Cour.e
A'enida \.'i,ta Bonua
La Qumta. CA 9~253
4'1~
La ~inla Mountain Course
49-4 Avenida Vista Bonlla
La Quinta, CA Q2253
\Iamott 's Rancho Las Palmas
42000 Bob llopc Dr.
Rancho M •rage. C A 9~270
Pri vate/Re:\Ort
$5300
("'can)
1997
Case{ O'Calla han
(909 737-101
8
1965
Harold Hcc,-,
(90<1) 360-2090
1948
Cochran' Detweiler
(760) .147-2326
2000
Dave Gmkel
(760) 775·.~360
1964
Larry Hufhe'
(760) 34 -9156
1960
B&4 Bell
(
)685-7214
1985
Pete D\e
(800) 142-9378
IQ85
Pete DJ.e
(8!X}) 42-9378
6.089
1977
fed Rnbmson
( 7(\())
862 4551
Tos Local Pro or \tanager
Ti •
Phone/Fa,
E-\tail Addre-.'
(760) 329-8K16.3N--l414
h•ddenspnng,._-, ra juno.com
Jason T.L. Wood
D1rector of Golf'GM
(951 >737-IOJOnn-2424
JWood(a hiddemalkygolf.com
Paul Dietsche
Head Golf Pro PGA
(951) ]60-209()1685-01)90
karenv I (n'eanhlink.net
Mark Schiebach
General M.t'tllier
(760) 7751\eil Finch
PGA. GM, Dir. of Golf
(760> 775-~360n75-3363
\1 ike Carroll
PGA Golf Profe"1onal
(760) 347-9156·347-5282
Jason Ta~or
Director Golf. PGA
(951) 685-7214/t\85-4752
Paul McCormick
General Mana~er, PGA
(760) 56-1-768 1771 5735
Paul \fcCormicl..
General Manager, PGA
(760) 564 768 1771 57.15
Ste>e Schaller
D1rector of Gnll
(760) 862 45511862 4582
of
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I h l· B u n h. uf
Li'" '" ailahll- un
Bv Shira Bush
"I absolutely
believe that
people, unless
coached, never
reach their
maximum
capabilities."
--Bob Nardelli
CEO, Home Depot
l>i,h.. ('all 909--"0--POO or· l>o\\ nload '\em from '"' \\ , TopList.com
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Gaining Extreme
Productivity Through
Organizational Coaching
OFFICES
Men lion rh od ond 1 cerve 20t/o OFF' your liru !l'nlllmg serv ce orderl
~ri h!;»gt ..... tt ktd
"Laws were made to be braUn"
Christopher North, May, 1830
"Had Jaws not been, we never had been blam 'd; for
not to know we sinn 'd is innocence"
Sir William Davenant
1606-1668
9H l BASELINE ROAD, SUITl I 10 RANCHO CUCAMONGA CA 91730
(909) 91!0 I 100 • r AX (909) 9~ 1 · 861 0
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• (Cf!Ip t1e fuH1i llll !lict'S
7101 Jurupa Ave., Suite #1
Riverside, CA 92504
951.785.5526 • Fax 9 51.359.5008
Congratulations. you are
doing well! You've got clients.
projects, and good results. Times
are good. Opportunities and ideru;
are everywhere, so are strategic
relationships. However, it seems
like there are more and more
opportunities and really good ideas
that you just can't get to. You're
starting to worry that you're missing something and you don't seem
to have the time you need to do
your best creative work. There are
so many interruptions during the
day and often at the end of the day
you feel you didn't get anything
done!
The little breakdowns that
will have to "wait until l have more
time" are adding up, and you're
finding yourself experiencing
"overwhelm" (too many e-mails
and too much to do?), "isolation"
(not enough time to stay connected
to everyone?), and/or "frustration"
(everything seems to take so long!)
and your organization is suffering
not only because you are facing all
of this but your staff is as well.
You know that working harder is not the solution 1 You want to
work smarter but don't know what
to do. Then you are ready for
extreme productivity through organizational coaching.
Leader,h1p de\ elopment "
cntical to the ...ucces' of organr/allons. Many people have reali1cd
that the tradit1onal form of learmng
alone does not provide lastmg
change and progress. and i' often a
supplement to other traditional
forms of staff development.
Organizational coaching work' so
well because it traditionally take'
place on the job where research
suggests lhat 80 percent of leadership development occurs .
A recent 'tudy of I 00 executives. mostly from Fortune 1000
companies, by MancheMer. Inc.
found that:
coaching delivered an average
ROl of 5.7 times the initial mvestment;
- 53 percent of the executt ves
reported productiVity impro\'ements;
greater than 70 percent of the
working relationsh1ps with direct
reports and immediate supervisors
had improved.
Half of the executives in the
study held posillons of vice president or higher. Fifty-seven percent
of the executives who received
coaching were ages 40 to 49. The
coaching programs were a mix of
both change-oriented coaching
(changing certain behaviors or
skills) and growth-oriented coaching (focused on sharpening performance).
Coaching has become a
required competency for any profession worldwide to improve
service or productivity. It is custom designed to meet the requirements of executives. managers,
supervisors. mentors, human
resources or sales professionals,
team leaders, and the entrepreneur
in becoming an extraordinary
leader. If your staff is already
being coached, a program can be
integrated with it and be expanded
to increase your staff's capacity to
learn and perform.
Most people and corporations
seek coaching because they want
different outcomes in their lives
and businesses. Yet. many do not
realize that their own actions create the outcomes they wish to
change. The coach's job is to assist
clients in connecting their think-
ing. belief,. attitudes and practice'
'' ith the a"ociated n: ... ults
A
cnaLh then ... upport' people in mte
grating together ne\\ thoughh. language. pract1ces and ')"tem' that
"ill generate the ne" mtended
re ...ulh.
Coaching is a practiLal and
thorough Wa) of relatmg and worktng with people and corporations
lhat empowers them to have the
extraordinary result... they want.
Effect1ve coaching produces longterm -,u,tainable excellent performance and supports people 111 being
sell~ generating and self-correcting.
Working with an effective
coach is not about short-term quick
fixe' or ready solutions
What
coaching principles and competen
cies do prO\ 1de are powerful tools
for extraordinary su..,tainable
results - both for individuals and
organrzations.
''[Executive Coaching! helps
executtves/(entrepreneurs) become
more effective; effective executives/(entrepreneurs) create more
satisfied employees; satisfied
employees create more sattsfied
customers; satisfied customers create higher profits - Marshall
Goldsmith, Laure11ce Lvon.\ a11d Alysm
Freas , eds . Coachi11g For u:adenhip
29 (2000)
As successful busmess people
know. the bottom line is to have
satisfied customers. higher profiL~
and maintain a high-quality personal life.
Likewise, corporations want
to generate more satisfied customers, higher profits and achieve
or maintain high quality service. A
coach can custom design strategies, and help you create results for
yourself both professionally and
personally.
It's important to recognize
why people hire a coach. People
either want to reach a goal. make a
change or solve a problem. They
feel a coach can assist them. They
want to find a partner to support
them with whatever they're working on and motivate them beyond
what they can accomplish by themselves. Many clients place large
challenges on themselves. and by
hiring a coach, they have a better
chance of solving the problems,
reducing the risk. and succeeding
more rapidly.
For more information. contact Shira Bush owner tif
Quimessence
Coaching.
8/8.209./863. or e-mail ha 111
[email protected].
EXECUTIVE
NOTES
vice president and busines... development officer at the Ontario
A1rport Bu,ines' Financial Center
Berkey's professional career incorporate' over three years of banking
experience with a background rn
buSiness development. sales and
markettng. Prior to joimng
Citizens Business Bank. Berkey
wa ... a busmess specialist for Wells
Fargo Bank v.here she wa' re,p<m·
... ible for business development,
husine-.s portfolios and referral
program ... .. . lnland Empire mortgage broker John T. Marcell Jr.
has been named prestdent of the
California
Association
of
Mortgage Brokers (CAMB) for
the 2005-2006 year. As president,
Marcell will oversee the consumer
educatton. legislative and membership activities of the statewide
mortgage association.
Ontario's New
Director of
Show Business
stand shoulder to shoulder with
San Diego. and Long Beach and
even San Francisco.
So how does Bob Brown
feel about his place in all of
this?
"I consider myself a director of show business," he tells
the Journal. 'Tm in the entertainment business. I am also a
real estate agent. I lease concrete. You roll all of those things
together, you are still educating,
entertaining and providing people with a place to go. I see my
roll as bigger than just building
manager or circus barker or
hotel director. There are more
components than an amusement
park or a business meeting facility."
He says he is more than just
a subcontractor to the city. He
plans to have himself and his
family very involved with the
community. in the business of
Ontario and the region. He
believes that many things extend
from the Convention Center and
he is "thrilled to be here_..
Bt S!!SESS !OI ' RNA! • PAGE !6
REAL
ESTATE
NOTES
Amos Travis . a San D1ego
investor. acquired the 16.5-+9~quare- foot retail building loca ted
on I .-+7 acres at 3000 South
Archibald Street in Ontano for
$5.150.000 The -,ingle-tenant
proper!) 1s leased to Rite
Aid .. SperrJ Van Ness. one of the
nation's largest commercial real
estate mvestment brokerage f1rms ,
has completed the sale of a Burger
King bui!dmg to an mvestor from
I.Jpland for S I 8-+ million. The
building i-, located at 5790 Van
Buren Blvd. in Riverside and 1s
close to the 9! Frcev' ay. Art Flores
and Fou) L) of Sperr) \an "',ess
in In- me represented the ;.e!Jcr; Los
Angeles - based
L.\RD
lm estments ... :\tarcus
&
.!\lillchap Real Estate Investment
Brokerage Company rece nt! )
completed the sale of the Safari
Business Center located m
Ontario. The propert) commanded
an all-cash sales price of S 103 mlllion. Investment as;.r)(:iates Kevin
Russell and John Burke in the
firm "s Newport Beac h office
secured the buyer, an mstHUtlllnal
real estate investment manager.
The seller, a pnvate mvestor. was
represented by an outside brokerage firm .. CB Richard Ellis
announced the sale of Eastgate
Business Center. a 686.000square-foot industrial budding
located at 17800 Perris Boulevard
in Moreno Valley to Ross Stores,
Incorporated. Ross Stores, Inc.
also purchased 28 acres of expansion land adJacent to the facility,
which will increase the size of the
building to 1.4 mlllion square feet
once constructed . CBRE Sen1or
Vice Presidents Ian DeVries and
Kevin McKenna represented the
seller; Industrial Developments
International along w1th associates
Jason
Krotts,
Alan
Buchanan and Grant Ross . Th1s
transaction was valued at more that
$38.2 milllon . .. Gary Hauso of
NAI Capital represented an undis·
closed buyer in the purchase of a
60,000-square-foot industrial property at 1575 Omaha Court in
Riverside. The total value of the
trdllsaction was $3590.000.
Sep temh.::r 2005
MBK SENIOR LIVING ACQUIRES
TEMECULA SENIOR HOUSING PROJECT
lrvme .
Californiaba., ed MBK
Sen1or
L I vi 11 g.
L
L
C
announced
the acquisition of Stcrllng Senior
Communltles, a !53-unit ( 178-
bed ) senior hvmg community
located in Temecula for an umhsc!oscd amount in an all cash tran~
action .
The property. situated on a
20-acre campus at the gateway to
Temecula\ "'me countr). has 51
independent living units, 73 assisted living units and an Alz.he1mer's
care facility v. ith 28 un ih (53 beds)
111 three separate buildings. Onsite
ame n1t1es include ma111 and private
dm ing rooms, a n exe rcise a nd
wcllness facilit y, li brary, billiards
roo m
a nd
business center
Moreover. the community features
a beautyfbarber shop, individual
Come up to
Se ptember 2005
B uS IN E S S J OU RNA L • PAG E 17
MBKSENIOR
LIVING
ACQUIRES
TEMECULA
SENIOR
HOUSING
PROJECT
continued from
pa~e
Sell More Ask
the Right
Questions
h\ Jack Pern
16
;.toragc area-.. 1cc cream parlor.
communi!) mom and covcn:d
parkmg. The campus is funhcr
enhanced by 1ts European-style
architecture in addition to large
open exterior spac.::s and lush landscaping
that
mclude-.
a
pool/Jacu11i. shurtlcboard courts.
putting green and outdoor In ing
area~
Sterl ing Senior Communities
1s Temecula's most disllnL tl\e
resort style reurem.::nt community
\l onthl) rents. '' hich include
housc kc.::ping se rvices. utdi tics,
meals, -.chcd uled tran-.portation
and acllv Illes, vary accordmg to
un it type and len:! of care.
The acq uisition of Sterling
Semor C ommunitiC' complements
MBK Senior Ln ing·s business
plan to acquir.:: nr dcv clop h1gh
quality senior living assets '' lth
multiple levels of care 111 l11gh
growth Ca lifo rnia ma rk.::ts.
Knowledge 1s a sp.::c1al power
that g1,es you leverage mall negotiations. The more you knov. about
your prm.pccts and clients, the better chance you have of providing
the specitic '>ervices and products
they desire. ,\nd the more tim.::s
you g1ve your prospect\ and clients
exactly ''hat they want, th.:: mor.::
like!} you arc to make them chen!\
for life.
In scit:ncc fiction mov1es.
alicns are often able to communi
Late their thoughts telepathically
l lowever. humans an: ob' ious!y
not that ad\ anced and must rely on
speech to understand and communicate v. 1th one another successfully. Because people can't read
minds, disC(l\cring what\ importa nt to another individual without
asking ques tions is impo;.s1blc.
Why'? Because you Lan't assume
any thmg Fach person is different
w nh umquc goals. 'a lues. dr.::am;.,
and aspirati\ms, ,md the thmgs that
arc important to you 1n1ght not be
imponant to anyone else. Th.:: only
way you can acquire rh1s knowledge of what\ important i> to ask
questions. Unfortunate!). 80 percent of all sa!e,people do not prepare queo,t ions 111 advance fo r '>ales
calls. Therefore. the maJOfll) of
lost sales opportunities happen
becauo,e of the salesperson\ fa dun:
to uncover the prospect's specific
need'>.
Question'> arc the gateway to
mformation. If you harness the
power of quesuons, you can uncover needs. pro' lUI! solutions, and
help your c!ienh But to get the
beo,t answers. you must ask the
very best questions. Us.:: the following steps to ask the right question;. and understand the needs of
your prospects and clienh:
want to forget any valuable info r·
matJon. This act also assures them
that you're paying attention
Don' t build a o,tone wall of
resistance w1th your questions.
Practice askmg your queo,t1ons in a
friendly. non-accusing v\ay. And
h'>ten \\ llh more than juo,t you r
ear,; li;ten with your cy.::s. b the1r
body language telling you that
the) 're uncomfortabl.::'? Are the1r
eye'> sendmg the same mes,age a'>
th<:1r words?
Also, let them knov. you'r.::
listening v. ith your body. Ao, they
speak. nod your head. occasionally
say, "Urn-hum,'' and re-state what
th.::y ha\ e ju;.t said. just to clan f)
and to indu.:ate you arc hstcnmg
and really undcr\tand
I . Ask Permiso,ion . Conve}
dedication to s<:f\ ing your prosp.::ct
or client h) obtammg permission to
ask questions . Simply say. "I'd like
to ask you a fe\\ qu.::stions so I can
understand what you \\ant and ho\\
I ca n best serve you Would that be
a!nght' 1" Once the} sa). "Yc;..''
remember ro take notes you don't
2. There Are "',o Stupid
Questions . Knov\ mg and under·
standing a client or prosp.::ct means
more than name, addr.::ss. and
phone number. What's thc1r
fa\orite rood? Arc the} mamcd''
Do
they
have
chlldrt:n'1
Grandchildrt:n'? \\'here did the) go
contitwcd on page 31
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[.,.ilillindil qbqCa'luia.net
By Rhonda Sher
Assisting Organizations to Manage Growth and
Transformation Strategically with:
Organizational and Employee Attitude Surveys
Management Coaching and Development Programs
Selection _ Retention _ Succession Planning _
Leadership Development Tools
Financial and Business Information Evaluations
For More Information Contact: [email protected]
(800) 530.3231 - (760) 416-3447 - (866) 404-5044
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B!ISINESS JQ!JRNA!. • PAGE 19
September 2005
E-Mail us@
iebj@ busjournal.com
NetworJ..ing can be
bumpy if you don't know the
rule~ of the road .
Unlike
driving. you don't need a
ltcen~e to network But then
again, there arc no driving
schooh to teach you the skilh
required to navigate the busi·
ness superhighway. To be an
effect1ve bu~iness networker.
you need to know where you
are go1ng. who you want to
meet, how to 1dentify your
target market. and have a
road map for creat1ng qrategic relationships.
To turbocharge your
networking. there are 12 rules
of the road that will help
make networking a JOY ride
Follow these rules and you
will build relationships. generate referrals and dtscover
resources that will help you
grow your business and make
networking fun.
Rule Ill
Greet every person you meet
just like an old friend on the
street.
Rul e 1/2
Always use a pero,on's name
to stay on top of the network
1ng game.
Rule 1/3
Don't get \0 hung up on
you dial into the person you
are talking to.
Rule 1/4
Accentuate what IS unique
about you. Let feedback serve
as your bird's eye view.
Rule 1/5
Pinpotnt your client's worst
pain then solve it so they
come back aga1n.
Rule 1/6
Patnt a clear ptcture of what
you do-so your ideal cl ients
can identify you.
Rule #7
Never leave home without
your .. mtle-tt w11l always
take you the ex tr a mile
Rule 1/8
Good business ca rd s are
indeed a must without them,
your bustne .. s could go bust.
Rule #9
Be bold and wear the right
prop it's a sure way to get to
the top.
Rule 1/10
A genuine compliment goes a
long way 11 opens the door
and brighten~ the day .
Rul e /Ill
Become a trusted resource
for client\ all - then you will
always be walk1ng tall.
Rul e 1/12
When you are on your way up
to the top floor· make sure
you open more than the elevator door.
When you venture out
the door, there IS alv. ays an
opportunity to meet someone
new You don· t need to be at
a formal networking function
to create ne\\ relationships .
Networktng happens everywhere. The secret is be1ng
av. are of your surroundings
just as you are when you are
driving.
Have you ever
notu.:ed that when you buy a
new car, there seem~ to be a
plethora of that very same car
on the road wherever you
look? There aren't any more
of that t:rpe of car than there
were before. but your aware·
ne~s has been heightened.
The same ts true when you
start nottctng the people
around you and the opportu·
n111es to start a conversation.
Networktng happens 1
As children. we are
taught
not
to
talk
to
strangers, but as adults we
know that people we don't
know are simply friends we
have not met yet. Applying
Rhonda's Rules, the next
time you are standing in line
a t the bank or the grocery
store, be sure to pay attent ton
to the people around you and
start a conversation. Smtle.
make eye con tact and ask an
open-ended question or give
the person standing next to
you a genuine compliment.
You will be amazed at how
easily the conversation \\ill
flow. No traffic jams. JUSt
the experience of getting to
know somebody new.
If you need a "Jump
start"
to
talking
w1th
try wearing a prop
such as a shtrt with your com·
pany name on it or an interesting p1n or tie that will
cause others to talk with you.
You m1ght even be shameless
and put your Website on your
ltcense plate frame.
Remember
to
ask
open-ended questions of your
new contacts and look for
areas of commonality. The
speed bumps on the networkIng road will be les~ of an
obstacle and pretty soon. you
will hardly notice them
To
be an effective networker,
preparation is key.
Keep up
on current events, have a
memorable 30-second marketing message, let others
know what you can do to
solve their problems and
always have a supply of business cards with you at all
times. Knov.ing the rules of
the networking h1ghway wtll
keep your battery charged and
your pipeline full of referrals.
Creating relationships
and referrals to grow your
business ts the superhighway
to success.
There are no
shortcuts to creattng lasting
relationships. It takes commitment and drive to make it
happen.
Put yourself in the
driver's seat and turbocharge
your business today with the
power of network1ng.
· Kemt D. Bland is presi·
denr of rhe Consumer Housing
Alliance, a California non-profir
organi~arion rhat Ita.\ been e.\ tab·
lished ro edll(·are the publtc abolll
the impacrs of construcrion defect
lawsuits. www. conmmerhousin·
galliance. org.
~!ranger~.
Rhonda Shu is rhe
aurhor of rhe 2 mtnure
nerworker-her ematl is rhon·
da@ 2m in urenerworker.< om
her
Websire
is
http :1/ww\1'./wom i nuten e I·
\HJrker.com!
Housing
Villain
open the lines of communication
with building professionals. We
must focus on fixing construction
problems. rather than filing more
lawsuits .
Tax Laws
Add
Flexibility to
Retirement
Plans
contmued from page 9
take the1r Withdrawals
Making the Most of Tax Laws
Your Fmanc1al Advtsor
can help you find the beo,t strate·
gies to take advantage of the
changes to 457 plans, so that you
can build your retirement nest egg
more effectively.
Note that the
"sunset"
provision
of
the
Econom1c Growth and Tax
Reconciliation Act of 200 I
requires that the Act does not apply
after the end of the year 2010. In
20 II, Congress will be forced to
face the issues covered in this Act
again. As a result. your Financial
Advisor will only be able to help
you get the most benefit from the
present tax laws for the remainder
of this decade. Periodic reviews of
your plan v.ill help your Advisor
adjust your strategies as we
approach the year 20 II.
This itiformaticm was pre·
pared by or obtained from sources
that Wac/w1·ia Securities belie1·es
to be reliable, bur Wacho1·ia
Securiries does not guarantee its
accuracy. Wachm·ia Securities
does not prol'ide rax or legal
ad1·ice. Be sure ro consult with
vour own ta1· and legal ad1·isors
before raking any acrion rhar
would hal"e rax consequences.
Provided by courresy of Eli:abeth
Corre: and Bruce Robbins. Senior
Financial Ad1•isors wirh Wachol"ill
Securities Financial Nerwork in
Omario. CA. For more informa·
rion. please call (909) 373-2750.
Wachm·ia Securiries Financial
Network. l.LC, member NASD and
SJPC. is a scparare non-bunk affil·
iarc of Wachm·ia Corporarion.
Copl'righr
2001
Waclul\'ia
Sccuriries.
BLSI:\'1-'SS JOL RN.\l • PAGE 20
September 2005
..lll,i/1111'" O/l f'll~,.
Inland Empire's Largest Hotels
Hanl..td h\ \ umht·r oj Noom'
11 ttl
1 (lr Roollb
'or'-luil rr.
\ ddlb1J
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2~
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122 N. Vm.:yanJ ·\\ <!
Ontann. CA 917f>.l
4~4
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l ith:
Phone&. ....,
5 1.000
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S:!25·.l.2.'SO
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(760) 564-4111 5f>.l 7625
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N ,OC ,P.R.RSS,SDSI',W,X
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1
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\ ddre-.'
Cit), Stale, /.ip
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General \1.magcr
(760) 773--1444 '46·9.1UK
12.
13.
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41000 Bob Hope l>r.
Ran.:ho !lfnge , t'A 92270
450
2.2
4 1,(100
1,9.\0
Pechan~a
522
S4
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888 F. TahquJil C a7-on Wa)
Palm Spnngs, CA 9 ~62
410
15M
25,(KKl
2 .0()()
16.000
~1()<1· 275
C.CR,J'.FP.GS.
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~~~~8~~~ ~~~~f~on~ Resort
Duane Rohrbaugh
Ge neral Manager
(760) 32Hl(XJ0!322·5351
·''8
All
19,000
XIKl
8.000
$119·925'
B,C ,1-',FP,G,GS,H
lj, ,N.P.R ,T,W
Tom l'elting
l()Q
14
1~.o~5
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5100
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IIJJ .•'.P.R.RS.S.S.\ .W,X
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10.
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l nd1an \\-db, CA 922: 10
II .
H ilton Ontario Airport
700 N . Haven A'e
Ontano, CA 91 764
St75-275
b< &a\Onal
· ~Ia}
12.900
B.C.f.fP,G.GS.HJ,l, J'< ,OC,
P.R,RS.S.SA.ST,T ,W
John G erso nde
B,C R,U"P.G,GS,H,I.
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()orul Pa~u Spring:. Re<,ort
67967 Vi,ta Chmo
Caohedml City, CA 9~ 0 34
285
13
IH.(KXI
740
15.
Shilo Hilllop Suite> &Holel
3101 Temple A'c
Pomona. CA 91768 32M3
261
129
11100
6(1()
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Palm Spring> Hilton R...,rt
400 E. Tahquoll Can) on Wa)
Palm Spnng>. CA 92262
260
71
ISJXIO
700
10.000
16.
17.
Claremont Inn
555 W Footholl Blvd
Claremont . CA 91711
256
10
16.RJ6
400
4,.190
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285 E llo,potahty Ln
251
12
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N I'= N01 J\pplicnbk WND · llbWd 1101 Disc/ow 1111 = 1101 avatlnbk Thr injormaJUHt m t1u- abo>t IISI IHlJ nbtaUU'dfmm the c:<>mpanrc' li.>rrd Tv the hest ofour bwJJ/tdge tl~ mfomUJIIOn '"f'p/red" acmrate ru ofpres'
rrnw. W7tik ~ry tfforru llltJtk to msurr the accuracy and thoroughness ofthe list. onusstoru and 1\po~rap/w:al em '" somt IIITI<'S .x. ur Plcrbe .send rorrrctwns or addt11ons on rompam lerrerh~nd to: The Inland Fmptrr
Businn3 Jownal P.O Bo. 1979. RGIUho Cucamonga, CA 91719-1979 Rr<rarrhrd by 'iondra 0/wra c"'" "eht/EBJ Thts '"' .,.lattd Au~'"' Ylll\ from thme that Tl'.<poruled to "'ql<\ttod urtfatcs
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0/1(1/IUCd 011
18.
marnottontano .com (website)
f om Donahue
Gcncml Manager
(951) 784·~()(}0/369·7127
C,CR,t",i•P,G ,GSJI,
I,L,N,P,R,T,W,X
Eli Zod
General Manager
(7601 322·7()(10/322·6R53
dora.lpalrw.pnngs .l.:"om
SI02· 198
B.C,CB,CR,f',f'P,H,t,l.,N,
H~inz J, Gthner
Ge11<nol Manager
!9091598-76661598·5654
hct111 [email protected]
P.R.RS.S .~A .S D.SR ,W.X
$59-225'
C.CR.FP.GSJIJJ,,f ,
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.\ f'tab Dada
General Manager
(760132Q.h86R!J2().2126
Ba r bara C hemic
General Manager
626-2411 624-()756
(909)
IO,(X)()
600
5tXIO
$110·275
C=C'oncier ge
G=Golf Course
P =Pool O n S ite
C B=ComSiimenlar} Cont. Break.
GS;{;ift hop
R= Reslauranl
C H=Comp. Cock!. H our
II= Ha ndicapped Rooms
T=Te nnis
P.GS,R,W,H,RS,CRJ.S.XJ . .NSD, Tim Jenkins
FP. Mini R•frlgenton
G~ncral Manager
comp. a.m. coffee in lobby
(909) BH9.{JU3/J81-4299
C R=Corporale Ra les
l=ln Room Mo \ ies
W=Weekend Packages
F=Fitness Facility
L=Loun~e
X=Trans ers lo/from Airport
VtA;;: Not Applicabh, WND Would not Di.\clo\t !Ill~ 11u1 ami/able Tht' uzfnmwtum m tlu· ahon li.~t h"U.\ obtaim•dfrom tfw companit.'i li~u·d To the ht·.\f of our bum:/rdgt·tht mfomw:ion mpplic.·d i" acnmue as of
prtss time Whtlt· C\'t'0" ejfnrt il made to t.·murt' tlu· Ot'Cttran: and tlwrrmglme'ls of tht /i.\1, t•tnil.,imu and tvpogr<~plziwl errors .wml'littli"s oc.:n~r. Plnur .'i('lk/ corr£'C"IIot1S or addttwns on compc.ury ltrurhr(ulto. nrr- lnlaml
Emptre Bu~i.ncn Jourru1/. P.O. Hm Jt)7Y. R(mdw Cu<t~nwn{!a. CA 9/ 729-19?9. Rt'\fdrc.-ht·il h\' ''\orulra 0/,·cra. Cop\'n.t:lu/EBJ Th1.\ lwupdau•d -\u~U.\11005/mm rh, •H' lhdt rnp0111.led It) requ,u·d u_J)(Illtt"l.
The Book of Lists available on Disk, Call 909-483-4700 or Do\\ nload ;\;o\\ from "'' \\.TopList.com
R.BAL ESTATE NOTES
Tht• Hook of Lists a\3ilable on Disk, Call 909-483-4700 or Do\\ nload l'o\\ from \\\\\\. TopList.com
CONTRACTS TO WOMEN SHORT
OF GOAL
The nation's largest bi-partisa n \\Omen's bu'!ne ss group .
Women lrnpa..:tmg Public Polk)
!WIPP). prm~s the gnmth trend
of more Y.nmen business OY.ners
winning federal prime contracts tn
FY 2004, bul cautions it is still
short of the mandaled 5 percent
goaL
"We are pleased that the
trend is mo\ ing in the right direction . but we have more work to do
before reaching the 5 percent goal
that was mandated by Congress,"
said WIPP co-founder and COO
Barbara Kasoff.
When Public
Law 106-554 established the
Contracling Assistance for Women
Business Owner Office, it called
for 5 percent of federal contracts
should be awarded to women owned businesses.
The Federal Procurement
Data Center reported that a record
$9.1 billion was awarded to
women-owned small husine'>scs in
fiscal year 2004, an inc rease of
SR14.6 million and :I perce nt of the
govemmenl-wu.le to tal of S299.9
billion in fede ral prime contrac h .
In tht: WIPP 2005 annual
~urve) of women business owners
nationwide , 72 pen.:ent believe the
current 5 percent procurement goal
should be increased. The online
poll of "What Women Want" was
conducted in February to gain
insight on public policies affecting
the growth of women-owned businesses. The complete survey is
available at www.wipp.org.
"With nearly half of all
privately- held businesses being
women-owned and growing nearly
twice as fast as other companies,
this goal is dismally low and shortsighted on recognizing the engine
behind our nation's economic
growth," said Kasoff. "About 60
percent identified the biggest chal-
le nge to e nte ring the fede ra l contracting are na IS findi ng the nght
buyer for the1r prod ucts a nd sen ic
es."
\V<-mten Impacting Public
Policy rs a IW!icmal bi-partisan
gro up compr1.1inR m·cr 535.000
members. The IUIII ·pnifit organi-
::ation is rill' public policv mice for
33 national \Vlnncn in Businc.1.1
groups and is The \ (nee for \Vtmtcn
i11 Businc1.1 in Our Na1io11 .\
Capital. Visir l\'11'11'.11 ipp.org
Serious
Enterpreneur
Exec uti ve level pay witho ut p arttime from home . Be your own boss,
time freedom . Call now, 2 minute
message 1-(800) -691 -4228.
.
Top I .ocal f.,e<uti'"e
rille
Phone & Fa'
E-\lail .\ddres.s
SteH.n Kipni~
General ~anager
(1)(1'!1975·50001975"5051
$49-235'
San Bemardmo, CA 9240H
B=Business Ser vice
FP=Free Parking
N= Non Smoking Rooms
f'<l~(' 27
hy .\umber tJf Rmmts
Jim Manion
~\.,.tin !\l l<sion Hill< R...,rt
7DJJ Dmah Shore Dm <
Ran.:ho ~~ ~~<. CA 92~70
17J25
I or Room~
I of Suite\
RI\:C~IdC,
Ba\Sam S hahin
?mr9\~~%n 1999
6.
8.
Inland Empire's Large~t Hotels
W'oi<Yr
jmaniOO(t'l Jl'll'Y.I,.'Of11
Rrsort and ('a.qno
HL'SIN£~SS JOURNAL • PAGh 21
Rcmk~cl
\lu . "'tq. H .
~'bib it \rea
24 ,>1 6
.13,000
1,100
,
-
I M.-,:~t (;roup
Marriott'• ~rt Spr;IIJ.'I Rrsort & Spa
La Q umta, (' \
l o tMJ \1f'f'llnJt
September 2005
Amos Travis . a San D1ego
101estor. acquired the 16 ..'i49 ·
square-foot retail buddmg located
on 1.47 ancs at .'\000 South
Arch1bald Street in O ntano for
$5. 150.000 The 'illgk-tenant
property 1s kased to Rite
Aid .. . Sperr} Van Ness. one or
the nat1on ·\ largest commercial
real estate inve~tmen t hrol..erage
firms. has completed the salt: or a
Burger King bu lid10g to an
mvestor from Upland fo r $ 1.84
mill ion. The buildi ng is located at
5790 Van Bure n Blvd . in Riverside
and is close to the 9 1 Freeway. Art
F lores and Fouy Ly o f Sperry
Van Ness in Irvine represented the
seller; Los Angeles-based LARD
In vestme n ts ... Marcu s
&
M illchap Real Estate Investment
Broke r age Company rece ntly
completed the sale of the Safari
Business Cen ter located in
Ontario . The propcrt) commanded
an all -cash sales price of S IOJ mil ·
ho n. Investme nt associates Kevin
Russell and John Burke 10 the
firm 's Ne wport Beac h office
secured the buyer. an institutional
rea l esta te m1·estment manager.
The seller, a pnvate inwstor. "as
represented b) an ouh1dt: brol..erage firm .. . C B Ric hard Ellis
announced the salt- of E astgatc
Business Center . a 6R6.000square-foot mdust nal buddmg
located at I ?ROO Perris Boule1 ard
1n M oreno Valley to Ross Stores,
Incorporated. Ross Stores, Inc.
also purchased 28 acres of e xpa nsion la nd adjacent to the fa<.:i lit).
which will inc rease the site of the
buildi ng to 1.-l m illion square fee t
o nce constructed. CBR E S.:nw r
Vice Presidents Ia n DeVries a nd
Kevin McKenna re presented the
seller; Industrial Developments
Inte rn ationa l along with associates
Jason
K r otts,
Ala n
Bucha na n and G r a nt Ross. This
transaction was valued a t more
that $38 .2 million ... Gar y H a uso
of NA I Capital re presented a n
undtsclosed buyer in the purchase
of a 60 .000-square-foot industrial
property at 1575 Omaha Court in
Riverside. The total \ alue of the
transac tion \\ as SJ.590 .000.
Full Senice Commerdal Printing
FREE Pickup & Delivery
Proudly Sen~ing The Business Community
in Southern California Since 1988
BLSINFSS JOl. IRN<\L • PAG E =12
Harnessing CRM to
Improve Sales and
Forecasting
81· Scou S Powell and
John M Stacey
Wh1l e Bernie Ebbe n, goes to
the slammer for 25 ye ars. the very
auditors. whose lac k o f due dili gence failed to catch problems at
Enron and Wo rldCom . are now
laug hing all the way to their vacatron homes. It is no secret that
even though the Big Five are now
the Big Four. auditors and lawyers
are the chief benefic1ane s o f the
Sarbanes-O :d ey Ac t. o r SOX for
sho rt SOX is enormo usly costly le~ y rng some $35 billion o f
additio nal annual costs o n corporate America. Washing to n burea uc rah can now impose a o ne-sizefits-all approach to public company regulation , vv ith reg ard to structuring corporate hoards. determining their duties and those of officers . and settmg processes for
internal controls. In so doing. SOX
defies common sense and the
American tradition of competition
to promote inn0\at1o n and best
business pracllces
It turns out that the effects of
Sarbanes-Ox.ley go beyond public
companies. For one reason. private
companies that hope to have a liquidity event at some future time through an lPO or a buyout from a
public company- must ultimately
be Sarbanes-Oxley compliant.
Another reason is that accountabilit} and corpomte governance are
no ow the neow mantra of the land.
Some executives taking early
retirement to get out of the mt race
and be free from the demeaning
obligations of Sarbanes-Oxley
have acknowledged that SOX regulations have less to do ~>.ith controls such as ERP (enterprise
resource planning), ORM (operational risk management), or BPM
(business performance management) and everything to do with
CYA (cover your ass). But the fact
is that all companies, public and
private. can enormously benefit
from better control\.
The burden of new regulation
is generally greater for small companies than large ones for the simple reason that standardized compliance costs are spread over fewer
he ads a nd less reve nue But SOX
has pro ve n to be a catalyst for
small companies to ado pt better
CRM (customer re lauonshrp ma nageme nt ) co ntro ls, to improve
sales me thodologies and forecastmg. La rge r companre s whrch tend
to have co mpl ex integrated IT syste ms have !ended to de lay syste ms
upg rades, incl udrng the ir C RM
syste m s. o ut o f fea r th at the
inevita ble d rsrupt1ons wo uld prccrp rtate a SOX complian ce nightmare.
But all companrcs. large and
sma ll , w ho fai l to sta} curre nt w 1th
deve lopments 111 C RM , do so at
their pe n! Reducing 8K frlmg m k
by Im provi ng the re liability of
sales fo rec asts has become inc reasingly important for CFOs a nd sales
managers in the brave new world
o f Sarbanes-Oxley complrancc.
Sales and se rv icc arc the hfe blood
of every company. and failing to
adopt best of breed practices in
CRM can ma ke or break a c ompany \ fo rtune. The Gartner Group
recently porn ted o ut th at "companies that rely on transactional
CRM sales applications will begin
to lose their competilive advantage
in 2005 unless they extend their
analytical capabilities into optimization and predictive modeling."
Nex.t generation CRM solutions today must harness and leve rage the power of the CRM engine
much like a transmission provides
power to a car's drive train. It must
give the sales professionals real
traction by helping them avoid
spinning
their wheels
with
prospective sales that don ' t close
and getting stuck with too much
quarter end discounting. Equally
important is the acceleration of top
line growth by providing sales
managers with tools that produce
objective information that clearly
highlights the most promising
deals furthest along in the sales
process .
Now both of these objectives
can be achieved by working with
existing CRM solutions owithout
much additional capita l investment. In many cases, the real
value of CRM can now be realized
September 2005
and e:~.tc ndcd on two levels. I)
em powering salespeople to he
more producti~e v1 1th ne v1 sales
process anal) tics. and 2) pro~ 1d 111g
CFOs and saks managers· greater
accuracy o f forecasting Next ge neratron tools provide a straight forward me thodology to increase efficiency and c lose more sales wh1le
also g1vmg manage ment powerful
gra phical tools to evaluate the
quality and depth of the p1pcline
and produce more reliable sales
forecasts. so as to better manage
ex pec tauons and mitigate 8K filings.
Scott and John can be
reached at .fcort .powe/l @oneaccordcorp.com
or
john .sracey@oneaccordcorp .com
A Family
and Their
Family
Restaurant
tax o n the tips take a piece out
of the profits a nd m a ke la bo r
th e s ingle bi gges t expe n se
Still he po1nts with prrde to
the people he c alls the bes t
employees in the business.
Alba is al s o well a ware of
the fa c t that a $1 7 e ntre e in
the Inland Emp ire m1ght c ost
twi c e that mu c h rn Santa
Moni c a or Newp o rt Beac h .
But he is qui c k to poi nt out
that the cost to loc ate i n th ose
trendy plac e s m a kes the cos t
per plate higher 1n o rder to
c over what might amount to
three times th e re nt. Pe ople
like to eat by the beac h. but 1t
doesn "t mean the food is an y
better.
Then there are the suppliers . The rule for the guy at the
door with a truckload of tomatoes is simple Don't try to
lowball. They are looking for
quality and th e y do a tremen dous volume with five locations. " And we pay on llme .
Which really makes us a great
customer."
As for wine, they are not
featuring any of the I nland
l:mpirc labels JUst yet. In !alt.
Srsley has il\ ov111 lahel In
general. Alba is a gro.:at fan of
California wrnes. but there arc
some Italian lahcls on his list
H e has been tasting the local
v11ncs and may soon be in the
process of putt1ng one or towo
September 200S
BUS I NESS JOURNAL • PAGE 21
$61 MILLION Success at the Small Business
ACQUISITION Development Center
D1ana Cescolrnr frr't came to
lance rn devcloprng a busmcss
OF EMPIRE
the Inland Empire Small Business
plan .
Development Center (SBDC) in
Diana·s company, Diamond
June of 2004 to mco.:t with a go'Engineering rs an electronic vv rrc
TOWERS IN
ernment pro<.:uro.:ment spccialrst
and components supplier. II ing
who helped her ohtarn a woman
over 20 years of experience 111 the
ONTARIO
owned busrness entcrpri-,e (WBF)
rndw,try. she did not need assrsa~
SISl~Y
'II
II
• West Los
•
•
IIIII
Ang~lcs
Val~:1cia
Sh~rman
n
•
•
Oaks •
• Thousa.nd Oaks •
• Rancho C ucamonga •
o n the me n u
Over th e }Cars Alba has
de v e l o p e d so m e i n teres t ing
Riverside
Firm
Develops
Advanced
Surveillance
Technology
ISCA Technologies
to apply mosquito
trap experience to
video surveillance.
You may wonder what mosquitoes have to do with high- tech
video surveillance. but the two
actually go together in a way that
ends up making a lot of sense. It
cominued on page 29
In its largo.:st transal!ron to
date.lrvine -hased Cll' Reall state ,
rn a jornt venture V'lth an affiliate
of Guggenhenn Real Estate . has
acquired Emprre ' J(m ers from the
existing OV\llership structuro.: ol
CIP Real Estate and South Charks
lnv cstmcnt Corporation for S>61
mrllion
Emp1re Tmvers rs a premrer office campus rn Ontano fea turing on..: nine-stor) Class ,\
building (Empire Tovvo.:rs I) and
twin three story Class A hurldings
(Emprre Towers II and Ill) totalrng
approximately 123.000 square ko.:t
of office space.
The campus is withrn frve
mmu tes of both the L.A .-Ontario
l nternauonal Airport and Ontano
Mills. An Impressive lrst of qualrty
tenants includes CB Richard Ellis.
Merrill Lynch. Wells Fargo Bank.
City Natrona! Ban!.., Sedgwick
Insura nce.
L1bert)
Mu tua l
a nd
Alleg1a nce
Insura nce
Healthcare.
C IP Real bstate and South
Charles Investment Corpora!lon
acquired Empire Towers I in J une
2002 and bmpin:: Towo.:rs II and Ill
in February 200:1 The venture
completed Hs business plan to add
value by lea'>ing remaining liN
generation space, enhancrng.
renewing and replaL ing e'.rsting
tenanc1es; and reno' ating and
upgrading common aro.:as and
landscaprng
The burldings 111 the CIP
Real htate Guggo.:nheim venture
v1ere acqurred U'>ing securo.:d debt
from All stat..: Insurance Com pan).
arranged by Buchanan Stro.:o.:t
Partners C !P Ro.:al btate v1 rll
serve as investmo.:nt manager 111 the
project. \\bi le tts v1 holl) owned
'>Uhsrd1ary. C IP Ro.:al f·state
Property Sen in~s. v1 ill so.:rw a'
property man.1gcr.
In addition to the l:mpire
l(m ers o!Tico.: compk~, C l P Real
Estate\ Inland hnptre por1folro
includes the \1r lliken Businc''
Centa in Ontario .•md Gato.:v1 ay
Poi nte 111 Rancho Cueamonga
desrgnatron Havrng heard ahout
the City of Moreno Valley's loan
guarantee program. she lato.:r
returned to the ccnto.:r to sec!.. assi.s -
tance in dcveloprng ho.:r hw,iness
hut rather a "jump start" to go.:t her
gorng. Working with the SBDC
consultant, Diana rev 1ev1ed and
rcdefmcd her husrness plan and
goals. The WBE certification
helped her achieve an increase in
government contracts and w uh
o.:xtensrve research on gov cmmcnt
spendmg. she decided it could he a
main source of revenue
For the next four months.
Drana v1orkcd with the SBDC con'>Uitant. literally on a weekly basrs,
to complete her business plan. I Jer
attitude about life and busino.:ss
helped her transition into the entro.:
pro.:ncur she wanted to he--she rs a
colltlllliNI 011
page 32
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South<:rn ( l.Jiorn1a I · ,L~on otter' f<.llt.rt' mJ pr< gr. ms des!f;IICd t >
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1611 Pomona Road Corona, CA <12R. 0
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Septcmbn 7005
B\JSINESS JOURNAl • PAGE ">6
High Praise for Palm Springs
Convention Center Expansion
continued jimn page I
allo\\' u' to accomplish amazing thmg-. in our Cit) ...
Agua Caliente Cha1rman
Richard !\1 llano\ ich. "ho also
attendeu the luncheon. agreed
'' ith the ma) or·, comnH'nl'>.
and expre"eu h" O\\n satisfaction "llh the re,ult of the
con>c•nt1on center cxp.ln'lon.
a' diu Jud) \'o"ler, '1cc president of Landmark Golf. and
cha1r of
the
lndustr) & Bu"nc" Council
for the Pal111 Sprtngs Desert
Resorts Con\ cntwn & \'i,llor-.
AuthOfll). "It's ju't outstandIng," she 'aid "t\rchtTcctural
Dif!,cst qualit) !''
Reactions from everyone
in attendance \\ere, "ithout
exception. e'\tremel} pos111ve.
Terry Jardin. director of sales
for the Fabulous Palm Springs
Follies commented on the
\\arm and \\Cicoming feeling
the convention center exudes.
"I attend t\\0 to three convention> a )Car. and our convention center makes me proud'''
"It·., dramaticall) unu>ual and
beautiful." she noted. "I think
ever) one \\ ho sees it will
ab,olutcl) lo\C it!"
\\ere
imprc .... cd \\ ith the flc,ibility
and u'ability of the 'pace
Itself Rob K1ncatd. co-o\\ ncr
of Vacatton Palm Spring.,,
noted that the flexJbtl1ty of
the meeting spaces and the
'''II
'anet) of conf1gurations
pro\ ide an Incredible opportunit) to market the center. And
the space is lklliblc.
The
nevi I) e\pandcd co1n cntion
center offers 21 total breakouts ot variou~ siJe>, induding a 20,000-squ,trc-foot ballroom, up to 120,000 'quare
feet of carpeted e xhibl! space,
and a ne\\ 18,000-~quarc-foot.
state·of-thc-rnoment
lobby
with
panoramic
mountain
'ie\\ s.
The center. \\ hich got 1!\
Certificate of Occupancy and
f1nal -,ign-offs from Palm
Spnngs Ja,t ''eek. "currently
"rapp1ng up con,tructlon and
putting final touche-. and
detail' in place in anticipation
of it-, f~r-.t e' ent. the Valley
September 2005
",,,/11/11{'" /I'OIII f' <I O:<' 21
"Econom 1c Issues:
YOLII Bus•ness an·j th"' Stat.,.·s Response"
llotrl
I
\ddl"l""\
b
J\
•
\ltdin~
'oq. 1!.
\1a,.~.H.
\mt:nili~
N:alt R.an~t
• \ta~ be
1- "\.hihll \rn
Group
Top I.(JCJll
""''"~' ~,
t.-~eculiH
l&tl~
Phont & Fn
s.t.oru!.l
Sheraton Suite.\ fairple'\
601 W Mr.:Kmlc\ ,\\e
Pomona C.\ 91 ihx
247
11.000
2-17
20.
The Ramada Rewrt and Conference Center
1~00 E Palm Can, on Dr
Palm Spnng,. C A ·922(>.1
241
14
400 fthcalcr 'l)'le )
21.
The Lodge al Rancho Mirage
68·900 rmnk Sinatr.1 Dr
Rancho Momgc. CA 92270
219
14.200
1,000
~.400
21
Radi.').')On Hotel San Bernardino
230
24
19.1Xl0
IJtlO
12,9%
230
20
6.~1~)
100 N Indian CB.Jt\on Or
1,800
Miramonte R~rt
222
10.400
400
I'OIA
I 1,000
~A
15 Dinnu'l'r<t;r
Ck1l:rlQ Ill<>\ H>ltl
HO N.O.WBO N.at.n"'ih•dv>l,«r•:a""'" fl.lli<J\·N<IDbon "'dillnd A>
lot.al
La~e--.t
19.
1 hw'Sd:ay M'enut; 'it:p tmtber l" :!005
• 45 ll.p.tr w
1, 1111" "
l:.• \1a.il \ddreo...
B<tny R Sedh k
Stnoor AJvtso• '"" Econ«noc Ot,·tk>prntnt
C.hf.)(nll BYl>ntsr,
Tur.spC~rUtiOI'\ .tnd Housrno AJdlorrt\'
of Room.'\
lof~uit~
Cit), St.atr. /ip
C.Lfornta·s Und'trfc<rcUr~· .tnd
,,
HtmAf.•tl b.\ \ umht•r of Hom11'
B.('R,F.FP,G'>JI,I.'<,O(',P,
SM9-199
1.5(~)
105.5110
247J)ll0
M,OJ7
~.105
$59.95- 189 95
R,RS$.~\$L>.'ii.W.X
Jim Boitnoll
Don:< tor of Sales & \larletmg
(<J!J'i) 86l!·5935·62.2 1028
J .m .b01tontt@ "'he-rcs.ton .com
Rq:gie Woolridge
Goncral Manager
B,CRJ,G,FI',GS,J-1,1,
L,N.(}(' ,P,R,S,T.X
32~·1711 1122 1075
~ale~ I p~ramada@ aol.com
(760)
$125·1.250
B,C ,CR,I',FI',G,GS,II,IJ.,N,
O<.:,I',R,RS.S.SA.~t>.SR,T,W.X
Herbert Spiegel
Managong Dm,cw
(760) 321-8282
herben.!!op•egcJ(a rockresort.s.~.::om
colllinucd on page 29
22.
295 N "[' So
San Bernard mo. CA ()240 I
Spa Resort Ca;ino
23.
·=
CITIZENS
BUSINESS BANK
The Bank Bu.Ji.ness Banks On
U.
Palm Spnn~' C \ 92262
45--000 lndtan WeJI, I n
lndtan \\ell,, C.-\ 92210
60
FP,N,CS.RJ .,CRJI,
SIS0-~50
~69·199
200
ltakim \ "ensumia
I,F,W.\
General Manager
(909!381·61811381·5%1
CRJ'J'I',GSJI.
jim Thompson
General Manager
(760) 12$-14blt325·3344
".1'.'\J,R,RS
BJ> P.....(',G,P.GS,R,
S99 .\49
Val Hardcastle
G:neral ~anagcr
(760) '!41 2200 56~~541
u.r.<.RJJ'J ,
rocn.a~.~oosfl
25.
!\lbsion Inn
3649 \1i~~ltm Inn -'"c
Rivci"'Ide.CA 9:!501
B=Business Sen ice
FP=Free Parking
N=:-ion Smoking Rooms
213
26
B,(',CR.H;s,
I,RJ .JI.''\,1',
$155-325
300
C\.cludmg Suncs
\\.X,RS.')$1).~·1
<'=Concierge
G=Golf Cour.e
l'=l'ool On Site
CB=Complimentary Cont. Break.
GS=Gifl Shop
R=Restaurant
CH=Comp. Cockt. llour
II=Handicapped Room;
T=Tennb
mu-amontcresort..com
Joe \'tancha
\n."nCral Manager
t951) 7l!4~300nx2·7197
J" aocha@ ffil'ioSJomnn.com
CR=Corporate Rat"'
l=ln Room MoviL'S
W=\\eekcnd Packages
!'=Fitness Facility
L=Lounge
X=Transfers to/from \irporl
ViA :::.Not Applicable WSD • \\ould 1101 Di\"Cimt' tid not amilable The uifonnatum i1111Je alxn-t: list wet.\ obwinrd from tlu rnmpunie., li.Hed. To llw ht·M of our kl!owlt·d~t' th·· inf(Jmkllum Jupplitd i.\ acr urar~· tl\ oj
prets time ~Hu1e rl't'f} e_ffort L\" made to ffJ.HUl' lht' uc<·urtU1 Wkl tlwmughnt'\S oj the 11'>1, nminion.,· an~./ t_\pographicdl rm'n WIIU'tinws occur. Plt•ct.H' rent! correctwru or adt/amru nn cnmpan) fetlerllP!Jd ta.' Tht lnlt.lltll
Empire Busint'H Jouml.li. P.O. Htu JCJ"!9. Ranrllo Curcunnnga, C-\ 91729-1971.). Rn~ an ht d h\" Smulra Ohau. Copyri~/11 IEBJ Thif li.H U[Ninted r'\ugu.\t lfXIS jmm tho\1 I lull re'ptm(lt'd to requ.\ted update~
t.'
oo · o
. tsts a' at a
c on )ts -.
a
-
.-
or
O\\ n oa
O\\
rom "" "· op . 1st.com
"Bank on the Difference"
At CommerceWcst Bank
we believe that when it comes to
dealmg with busmess banking.
clients benefit more from a bank's
reliability and service, than from
its size. Our clients enjoy a sense
of their importance to the bank,
rather than the other way around.
Mr. Ivo Tjan. cha.rman & CEO
notes, "Our state-of-the-art online
banking and courier services allow
us to take the bank to our clients.
which we serve in Orange. Los
Angeles. and Riverside counties.
The teamwork, culture and commitment of our outstanding
employees contmue (O measure
their success by exceeding client
expectations and satisfaction. At
CommerceWest Bank, we bring
many years of talent, experience,
and professionalism to the table.
Our mission is to be focused, fast.
and flexible. Building quality partnerships with our clients and vendors is the essence of our business
philosophy. We are committed to
our vision of being all things to
some people, namely small - and
mid-sized business in Southern
California" We con~1~tently \IC\\
each client as unique, and take a
proactive approach to accommodating every one of them individually. We constantly endeavor to
provide the level of attentive, personal service that used to be the
standard in bankmg, and we have
sought to bring back the professionalism that all but disappeared
in the casual, tmpersonal environments of most large banks. We not
only service the client, but listen to
their needs. When starting a relationship with potential clients, we
don'tjust talk to them: we listen to
them, discovering as much about
them as we can, so we can work
with them to structure their bankmg needs
specifically. At
CommerceWest Bank you can
"Bank on the Difference ." We
offer a wide range of financial
services to the Southern California
business marketplace. Clients
include wholesale distribution,
manufacturers. services businesses, and professionals. Advertorial
provided by Commerce West
bank.www.cwbk.com
pooox2710
IIICIOIVI e , co 92393 2710
• ott
.:Yl>~
•• ~-. :r-.
.......
rax
760.9515111
76095~ 5113
Subscription
Invitation
~.,..,
SIGN ME UP TODAY!
For a one year introductory subscription
at $59.95 (forergn $79.95)
Name ____ _
Company_______________
Address
State _ _
C1ty
Z1p
Fax(
Phone (
ema•l
MCN1sa!Amex!D1SCOVer II
S1gnature __ _
Prease Boll Me [
_ _ _ _ Exp Date
J
HDR36
MARK YOUR CALENDER
COUNTY OF SAN BERNARDINO
200.5 PROCUREMENT CONFERENCE
HOSTED BY SUPERVISOR SILL POST MUS
Wu>toESDAY, Oc,-oeER 1Z. 200.5----a:oo A.M.--12:00 NOON
v.c,.OR VALLEY CoLLE<;E --S,-uD~N,. A cnvones CeN,.ER
16422 SeAR VALLEY RoAD. Voc,-oRVtLLE
INFOR/1\ATIOI'I: VERONICA MARTINEZ (909) 941-6.5.50
You should plan to attend tf you company supplies any of the following
Paving. pipefillilg, computers, pamting, analysis. fencing , electrical, engineering,
rental, design, geological services, carpet. secretarial, repar, fumilln.
September 2005
BUSINESS JOL R'JAL • PAGE :?.8
'"''"1/11"/i"'l/'''"~' ~:-
Rtln k.t•d h.\ \ lllllht•r af R tnJIII\
lfn1~1
I of k0t1nt'
1 l•r Suitt....
\ddrn..'
("11~,
~.~.ft.
H:att' RllrtS.:t
• \til\ M
\mcniln....
Top Locnl • '\«uliH
Tit It>
Phont: &. hn
F-\lail \ddre-.,..,
~\OrtaJ
200
200
202.5 Comcnlu)n. Center \\ a)
Ont•no, Co\ 91764
27.
..
I~I"Jt<-1 (OniUp
Residence: Inn b• Marriott
26.
\ta'\. "'iq. t.t.
l-'\hihit \~a
lulal \ltthna
\htlt',/tp
( 10
Curl~
F.I'P."J',CB.
CRJJI,CH.X
br: dctcnnmed)
\1l'ndow
General Manager
(909} 937~24~19:\7 2·Ul2
S,SD.ST,T
ontdTio,('m~wkecpc-t"!.hospualtt}o ~;om
Lake \rro" he•d Rewrt
n%4 H1gh"al IS~
t77
4
II.!XXl
-I(Xl
5.000
SX9 W9
CR,F,FP,GS,II).LJ'o,
S79-IQO
R,C,CB.FP,N,P.CRJ,R,
F,L.H.CH.W,X
P,R,T,W.OC.~D,ST
La.)..e Am.l.,.,head, C'A 9:!J~2
Sheraton Ontario Airport Hotel
4~Q N Vine) an.J A' e
Ont.lno, CA 91704
164
2
.1.000
60
3,000
27.
28.
IIOiel Z<1&o
150 S lnd1an Canyon Dr
Palm Spnng,, CA 92262
160
5
28,950
860
22.000
Indian W.U. Resort Hotel
$84 296
4.1100
Sll9-299
4.000
579·239
6,000
26
380
147
9
5.XOO
144
144
675
31.
l.a Qulata Ian & Suites Ontario Airport
3555 Inland Empue Blvd
Ontano. CA 91764
Qua!iry Inn
~~55
4th st
Ontano. Co\ 91764
80
0
1.000
50
NIA
WND
34.
~2~~·l!~~!/~.
110
2.700
150
1.200
S9<1-300
JS.
B,C,CR.F.GS.Ii),W,
GJ,,N,P,R.T,X
C.GS.T.R.FP,GC,B.CB,G.
CB,F.CH,CR.NJ'J.R.L.H.X
lndran Welt•, CA 92210
!'orth"oods Resort
30. 40650 o; lllage Dr
General Mi.Ula!!er
<9091 336-15Jin.1o.J37H
Tim
Wootsla)er
General Manager
(909) 917-110001937-8028
155
29. 7(>.661 H1ghwa) II t
Jo) Bunker>
400
Les Utley
General Manager
(760) 325 96 76
Brad \\'elmer
General Manager
(760) .145-64661772-.5083
mdtanwc.>:JI,reson.com
Lynn Baker
General Manager
B,(.CR.F,FP,
GS.HJ.L."'.P,R
(909) 866-31211866-1451
81g Bear Lal.c. CA 92315
info@'non.hwcxxhreson .com
36.
r
S.:Sr Chateau
675
S79·14q
AliceOh
General Manager
(909) 476-1112!476·1121
W.C,CRJ,F.X
40
4
··pJI~,P,C B.H,
CB,CR,FPJ I,N,P,X
Larr) Meifu
gQ9)~~6~g~R<>~> xqxx
Big Bear L;rkcJA 92315
Countn Suitt'\ b\ \\rt"'
1945 I' 'Holt Bhd .
Ont.lno.CA<l1764
4,700
l<Kl
0
167
4,700
584·150
Hudson Wong
Pm'l~k~8~9§~9s6 1377
R,H,CR
qxlaus
·· , '
Vt'>tl. We're part of the communtty. and it's important for
our fellow citizens to see the
new center. and be able to feel
as proud of 1t a; all of us who
wor" here."
Anyone wishing to attend
an "Impressions" luncheon, or
be included in one of the
upcoming receptions can do so
by calling Terri Milton at
Wide Job Expo. whtch is
scheduled to ta"e place on
Sept. 15.
Followtng that.
there will be a steady stream
of activity as the newly
expanded center gears up for
the arrival of the Association
(760) 322-8415. or e-mailing
her
at
tmilton@ palmspnngscc.com.
Riverside
Firm Develops
Advanced
Surveillance
Technology
of Water Technologies, arriving Sept. 19 wtth 450 attendees;
the
International
Council of Shopping Centers.
arriving Sept. 27 with 2,500
attendees; and the Caltfornia
to arrive on Sept. 30 with 700
attendees
"We've got a busy fall
:liM
fmm thos. tha1 Tt'Jf'Otrtk
High Praise
for Palm
Springs
Convention
Center
Expansion
udd some public rc.:cptions as
well. so that all our netghoors.
and all the ltll/Cns of Palm
Spnngs can come by for a
Academy
of
Phystctans
As-,istants, whu;h is -,cheduled
I J.P.CIIJ-I',N.'\.
\ A ='"' Appl"ab/' II \D 1\,...rJ nor DL<l.loS< na =nt.'l awnlabl• 10. mfonnaJwn m r.. ub<~• 1-<r K'ilJ obramcd
from tht- ~rt lttt~d Tu tM btst ofmu knoM-ltdKt tM !!f/Ormmwn supplu·'d u OCt'Unltl•as 'ttprrlrJ' lmtt \\1Uk t.'l'U1
r ln ttt'f'UIY W OCt Ufi:JC'\: cind zht)lf)tl~hn£$1
/LSI, nnu.uums and IYIJ01fCJP.h1Ct1 trrors sotflt'!lmt'S occur
rnd j"fJI'Trf'IWIU or oddttuvu on compcl!'C) Jnu ad w Thr Inland FftVJtrr U.SIIU'll JOUTMJ, P.O &:t /97('
Rancho Cui.'i111'1(JIIga CA. 9/719 IY"'Y /{{"gatr.hrd lr; .'Wtvfrtt fl,, r. l m.-rr ,., lfHJ • .,.,, J,., rni/ottd \11gut1 :00'
ti._t
September 2005
commued from page 22
all started bac" in Januar) 20<n
v~hen the U.S . Arm) ;mardcd ,.
two-year contract to I SC' \
Technologies n! Riverside to
appl) tts patented mosqutto trap
technology for military usc. The
coming up." said Jtm Dunn,
I hL· Boo" of f. t,h
.t\ a !lank on D i ' " · Ca ll 909 -4H3-4700 or
Do\\ nlo,td '\ o\\ from\\\\\\ .Topf.t,t com
general
manager,
"but
intend to continue
v~
we
tth our
"Impressions" luncheons and
SUBSCRIBE NOW!
You
...
1\rcWha t
~
'
l.
.... .
.
You
.
'I
~
"'
::n:~ou~~
n One year $2-4 annual subscnpuon
n Two Year $-48 -
n My check
Book of Usts (A $30 Value)
JS
enclosed
n Charge to my credit card:
colltinued on page 36
••
- -
- - - -
Includes 2005
• Facility Operat1ons
• Human Resources
with
n Master Card n Y1sa Exp Date - - - Cred•t Card No.
S•gnature _ _ _ _ _ _ _ _ _ _ _ _ _ __
Company --~.
Name_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ____
Address._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
City/State _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Zip - - - - - -
Mak~
BCSINESS JOURNAL • PAGE 29
tht::) have been unreliable w tth
high incidences of false positi\CS
and false negatives
ISCA
Technologies
is
dcstgning a scene understanding
technology that employs what it
c,tlls an "Automated Vtdeo
Identification Device" (AVID) to
prionttze large streams of video
data . Users (human momtors)
train the AVID to recognite susptciou'> events and behaviors
(cars parked outside acceptable
zones, people taktng an uncommon route across a field of vtew.
etc) Once tratned, the AVID
"knows" when to trigger an alarm
to call the human operator's
attention to the right monttor.
The software can also direct the
video camera to record suspicious people or events (such as a
car speeding through a parking
lot) .
Moreover. the image extraction technology can segment the
field of vtew and relay high-resolutton tmages of only that portton
of the visual frame containtng
suspect information. whtle the
re'>t of the frame stays in low-resolutiOn mode. This speeds up
transmission and allow' easter,
more accurate tracking. recordtng
and interpretation .
"Several rescan:h and DoD
entitles hav c C\pressed interest to
test ,\\!D." says Dr Agcnor
!\1.tfra-r-;eto. CEO of ISCA
Technologies . "We will be work-
Kno w !
~;n~o-su:,:,:: :.~n=~~p~re
-
trap uses a propnetary btological
lure that mimics human skin
ntlor. .'vlosquttocs arc attra~tcd to
the lure and get suc"cd tnto a
trap
Based on ISCA's mosqutto
lure success. the U S Army contracted for another vers1on of the
trap that tncludes ISCA's propri·
etary tmage extraction software
The software detects when mosquitoes enter a vtdeo camera\
field of view and triggers the
camera to record. extract the
tmage of the mosquito. and store
it for the purpose of mosquito
species Identification an tmportant clement because only certain
mosqutto varieties carry disease .
It's the image extraction
software part of the mosquito
trap system that ISCA now wants
to turn into a viable system for a
high·tech video secunty system
A problem with video monitoring
ts that it tends to be labor-mtcnsive and subject to missed cues as
human monitors pan from one
video display to another along an
array of screens. A ratio of even
eight screens to one human mon·
itor ts expensive. and often the
ratios are much htgher. which
makes cnmc prevention all but
impossible .
Recogninng this problem.
scv era I
companies
and
researchers have developed various soft\\ are algonthms that
attempt to provide an automated
monitoring function. but to date
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BUSINESS JOL'RNAL • PAGE 30
September 2005
The Training Track: Four Reasons to
Invest in a Great Training Program
by Elaine Biech
h training a top priori!) at
your com pan)? It should be.
Training b necessary for learning,
and learning is the lifeblood of
your organization. Thmk about it.
Someone. ~omewhere 1n your
compan) is always learnmg something. New employees must "learn
the ropes." Current employees
must
upgrade
their
skills.
Everyone must adapt to organizational changes. And as globalization and technological advances
spawn even more changes.
employees \\ill have to learn procedures and processes you can "t
even foresee. All of that means if
you're not training--and trammg
well--you 'rc d) in g.
Many leaders think of
trammg as a department. as in
"that is an HR thing." But the truth
is, a healthy tmining <.ystem is as
essential to your organization as
the circulatory system is to your
body or a well-designed railway
system is to a country. Call it the
"training track... It carries vital
knowledge. smoothly and efficient!). to e"ef) department. All
the knowledge in the world is useless if it can "t be shared with others
in your company.
In other words. you need
to create and nurture a good network of trainers in every department of your organization. That
doesn "t mean you have to hire 20
ASTD certified trainers and station
them strategically throughout your
company. Training is often a collateral duty to an employee's "real"'
job. But if you want your people to
do things better. faster. and easier-with higher quality and a greater
return on investment--you need to
teach your employees the basics of
effective training.
My new book. "Training
For Dummies," ha~ something to
teach everyone--from "accidental
trainers" tapped to teach co-workers a new computer system to seasoned professionals who simply
want to enhance their skills.
Readers will discover how to custom design training courses. adapt
for different learning styles, and
enhance participation and learning.
So \\by should you invest
in a great training program?
Consider the following four reasons:
I. It attracts talent. If you
want to attract first-rate workers.
you must offer a first-rate traming
program. Why'> Becaw.e long-term
professional development is a huge
benefit to ambit1ous, talented.
motivated people Job dec1s1ons
are based on much more than
mone) these days. People thtnk
way be)Ond that first paycheck.
They want to "-now that you are a
company that values their future
enough to bac"- it up with leadership training, continuous coaching
and so forth.
2. It keep'> you competitive. In our global economy, you
need any edge you can get. And
nothing beats a well-trained staff
for attracting and maintaining customers. Buying decisions aren't
always about price; they are often
about service. The fa'oter, better.
cheaper model promised by outsourcing usually fails to deliver
one of the three elements. A dynamite training program is the key to
being able to usc all three words in
one sentence.
3. It saves you money.
Well-trained employees are less
likely to make costly mistakes.
They tend to do things more quickly and efficiently. They're less
stressed and happier, which means
they're less likely to leave and
stick you with a hefty recruiting/retraining bill. That's true at every
level, but especially at the midmanagement and top levels of your
company. Stability among a company's leaders is critical to your
bottom line.
4. It fosters across-theboard buy-in. Teaching everyone.
at every level. the basics of training
brings your company together like
nothing else. When people are
empowered to train their peers, it
does much more than just free up
managers to do other things; it
makes the employee who does the
training feel more committed to the
goal at hand. Teaching someone 1s
a dynamic. give-and-take process
that's hard to "fake." It creates a
sense of solidarity that's good for
your company.
If you're already spending a
ton of money on training. you may
assume that you've got it "covered." Not necessarily. Some companies spend big buch on a comprehensive tratning program and
see very little ROI Others may buy
a good "off the shelf" product--or a
book
like
"Training
For
Dumm1es"--and see outstanding
results almost Immediately.
You know your training
program 1s a success when the
training department is invtted to
the decision-makmg table. when
upper management taps into the
trainer'>· skills and expertise to plan
for the future. If that's not happening--or 1f you're getting disappointing results--tt may be time to
rethink your approach. Build a
strong "training tmck" that is connected to your company's current
strategy. I guarantee that it will
positively affect the bottom line.
About the Author:
Elaine Biech has been in the training and consulting field for more
than a quarter of u centurv. She is
president of ebb associates inc, an
organizational de1•elopment and
custom training design firm that
helps organi~atiom work through
large-scale change. Known as the
trainers trainer. Elaine has been
featured in The Wall Street
Journal. Harvard Management
Update, and Fortune magazine.
She is the author and editor of
do;:.ens of booh, including
"Marketing Your Consulting
Services." "The Business of
Consulting," and "The ASTD
and
Sourcebook:
Creativity
Innovation." An acti1•e American
Society
for
Training
&
Development (ASTD) member,
Elaine served on the National
ASTD Board of Directors, initiated
Consultant:\ Dav at ASTD:1
International Conference and
Expo. and writes ASTD:1 "Ask em
Expert" Column.
September 2005
Supervisor Biane's
Illegal Immigrant
Screening Proposal
Moves Forward
Sell More Ask
the Right
Questions
contuwed from page I
mate of the costs to county taxpayers to house these inmates IS nearly
$12 millton annually. Supen1sor
Biane has committed to aggressively
pursuing reimbursement
from tl1e federal government on
behalf of local taxpayers
The
overall program will be developed
to
identify
illegal
immigrant
inmates, and once a ruling is given
on each case. these inmates would
then be rurned over to the federal
government for deportation. The
sheriff's department will play a
vital role in carrying out th1s program through the add111on of nme
full-time civilian employees to be
trained by the lmm1grat1on and
Customs Enforcement Agency to
conduct the investtgattons.
"People who come here illegally and commit crimes need to be
prosecuted. do their time and be
returned to their country of origin,"
said Supervisor Biane. "Th1s program has to do with identtfymg and
prosecuting criminals and has
nothing to do with racial profil-
on vacatton last year'' What are
the1r hobb1e~? Where d1d they go
to school? These question~.
although they may sound unneces
sary. will help you understand
where people come from and how
they make their decisions
In fact. when you speak v.. ith
a prospect or client . ask the stupid
quest1ons first. A~k everythtng that
comes to mmd . Then create a database full of information to help
you respond to their needs.
3. Open-ended and Closedended Questions. Choose one of
these types of questions. depending on v..hat and hov.. much information you need An open-ended
question 1s just that It gives the
person a wide range of choices
from which to respond !'or example. if you have no idea what quallites a prospect/client 1s looking for
tn a representatt\e. )llU ask an
open-ended quest1on, ~uch as,
"What qualities\\ ould) our perfect
representattve possess'!"" Th1s
gi\es people lec\\a) to e"\pre" as
man) qualities as the) 'd lik.:
A closed-ended qu.:stton
allows only aver) specitic ans\\ei
If you don't have hours to spend.
but still want to know what your
prospect/client dcs1r<:s in a rcpn:·
s.:ntattvc. ) OU aslo. .:los.:-ended
que~ttons For e"\amplc· Would the
representati\c
be
honc~t?
A\atlable se\t:n day~ u w.:elo. '?
Hav.: less than 10 cl1<:nts he
v..orked With d1rectly?
4 Clarifying Questions In
hi'> book, "The 7 Habns of H1ghly
Effect1ve People ," Stephen R .
Covey wrote, "Seek fiN to understand, then to be undeNood." In
other words. you must learn to
understand how other people ti!el
to understand the ba-.is for their
~tatements or questions
not your
interpretation, but what they actually say.
Use clarifying quest1ons to
gain understanding. and keep ask Ing questions until )OU kmm
e\actl) what the prospect or client
1s talking about. f-or example. "I
need your help . Please explain ..."
You can also usc open-ended
clarifying questtons to help )OUr
pro~pects and clients lind their
0\\n answers and solve personal
problems . For example , il a
prospect or client sajs. "The prod
uct amved a \\ eek later th ~ n the
~.1h: sper~on promised
I nc\CI
bought from that salesperson
again " You can respond. "So.
\\hat I hear )OU sa) ing ~~ that the
reason ) ou stopped huymg from
the ~alcsperson ~~ b.:caus.: he made
you a promise and didn't follow
through . Is that correct?" Then you
knov.. upholding promises is a top
pnortt) or \aluc to this person. and
he or she knov..s you are listening
ions, rather than JUSt a correct
answer. Dialogue questions also
open a\enues for discussion and
alltm )OU to gam more mformatton
in the pro~.:ess
for example. "Can )OU
describe your biggest challenge'?"'
And . "Hov.. do you matntain regular contact with your customers"!
"Dtaloguc quesltons differentiate
you from the competitton and
increase your cred1bii1ty.
Asking
Questions
and
Listening UndeNanding the deli
cacies of communicating (asking),
gathenng (listening). and processmg (clarifymg) informauon is the
most important aspect of sales suc~.:ess. It takes those three steps to
draw you closer to any human
bemg. and to any sale. When )OU
ask a pro'>pect or client a qucsuon
and real!) li'>ten to the answer, ]OU
speak \Oiumes without uttcnng a
sm[!It! sy liable.
Questions are your h1ghest
priority tool in successfully completing a -.ale. Lise questions a'
your power tool to get prospects
and client-. to share w1th )OU their
spectlic needs When you understand ho\\ que~tions can \\Ork tn
the s.,les prm:ess and ho\\ to a~k
the nght ones. )OU can unlod, the
gatC\\ a) to Important information
and unlimtted succes,.
5 Rhetorical Questions
Rhetoric.!! questtons arc used tor
ctfect or to emphasiLe a point The
person asktng a rhetorical question
doesn't expect or need a response;
he or -.he already knows the
answer. For example. 1f a pep,on
suffers a deep cut and goes to the
doctor. few questtons would have
to be asked. But to demonstrate
interest and concern for the pat1ent,
the doctor might pose que>.tions
like. "Want me to fix this up for
you"?" And. "Would you ltkc pain
medication"'" Rhetoncal questions
s1gnif) an understanding of the
other person's -.ranee.
Salespeople can abo use
rh.:torical questions to COtl\C)'
understanding and empath) For
.:xample. "If I can get the service at
20 percent off of the original price.
would that be alright with you"!"
Ob\ iously. the salesperson knows
any discount will be appre~.:iatcd
and accepted.
6 Dialogue Question~ In his
hook. " Sales Questions That Cltb e
Sales." Charles D. Brennan. Jr.
stated that dialogue questions. a
type of open-ended question,, are
the hest. They requ1r<: comple\
thmktng b} the prospect. imohe
longer C\changcs. and -.ohcit opm-
I 01
IIWII
more informatwn
.n•.1pec rfacror.com.
l"tlit
ing."
The
recent
act10ns
of
Governor Richardson of New
Mexico and Governor Napolitano
of Arizona m declaring states of
emergency at both their borders
EMPIRE a IMAGING
SOURCE
#-
=(r
t want to subscnbe to the Inland Emp.re BuSin•ss Journal
speaks to how serious the illegal
immigration problem has become
It is the
intent
of the
San
Bernardino County program to
reduce recidivism rates, associated
costs and increase public safety.
"My
motivation
is partly
financial. The more accurately we
identify undocumented immigrant
inmates, the more accountable the
federal government will be in the
cost of prosecuting and housing
these criminals." stated Supervisor
Biane. "It's a win-win situation for
the public and both local and federal government."
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\1ake ch~,~cks pa)ahh.· lll Inland lmp1rc Bu,1ncs" Journal
po Box ll)79 R.mrhn CuL tmqol!' CA 91T'9
hu. (909) QSQ IKh-ll or more lllfu . c:all ~9UQ) 9S9-..t7~3
BUSINESS JOUR"'AL • PAGE 32
Indian Wells to Retain Pacific Life
Open
cominucd from
pa~c
I
tounsts nod. to nearb) hoteb.
Success at the
Small Business
Development
Center
pleted a preliminar} agreement
restaurants and retail venues
keep the Pactfic Life Open.
during thc tournament's two-
week \is it
"go-getter." During this proeess
Diana decided to 1110\ e her business from home to an offiec. where
she would have the spa<.:e she needed to hire addlttonal employees.
purchase etlictent office equtpment. and ha\e sitahle storage
eapaCit) and a place ''here she
could proeess orders She completed her busine's plan and determined she needed S85.000 10
implement her plan '' ith <he a'>sistance of the SBDC wnsul<ant
She suhmittetl her loan appltcallon to SoCal Reill\c,<ment
CD Fl. '' ho is the Cll} of Moreno
to
the
\~orltl's
fifth-largest tenms
tournament. in the Coachella
"The slralegir: proposal that
\'alley for at least the next 20
we ha\ e developed <.:en ters on
years
the purchase and usc of land that
The importanee of the prcs-
will he held as an in\ estment for
tigrous Paeific l.tfe Open to
the
Indian \\'clh
expla111ed Ctt} Man.tger Greg
anti the entire
Coaehella \'aile) cannot he
O\ er-
stated \\'i lh atlcndanee last) ear
Cit}
Johnson
of
Indian
Ind ian
Wells."
Wells
has
agreetl 10 purchased 27 a<.:res of
topp111g 2!<0.000, tht• Pacific l.tfe
land (south of !\1tles A\ enue and
Open ts 'Ita! to tounsm re\ enuc
adjaeent to the statlium J for S 15
111 lnd1an Wells. And\\ 1th tele\ t-
million from P\1 Sports. The net
slon t:O\ crage hroadLast around
proceeds of the sale will he used
the "orltl. the tournament pro-
to
\ ides eountlcss promotiOnal ben-
on
efits to the <.:it}
hu~
lndtan
Wells
Tenm'
For example.
Gartlen. Pl\1 Sports\\ til also sell
approximately 64 acres to an as-
467 hours of media e"\posure.
yet unnamed de\ e Ioper
'' ith a gro" \ alue of S46 mtl1ion. !\1nrl'O\ cr. the economi<.:
pro<.:eeds from that sale "tll also
he used 10 reduec the';, ~9 mtllwn
impa<.:t ot the Paeifie L1te Opcn
debl
140 million Js
W\\ \\ .Sb\.gO\
do,,n the S39 mil !ton debt
the
last year Indian Wells rccetved
valley\\ ide is estimated to he
September :!005
Valley's co-partner on the loan
guarantee program . On Dec. 10.
2004. Dtana was approved for the
S85.000 loan to expand her bustness. As a result of her loan. she
has moved into an oftiee. htretl two
employees. and ts worf...ing IO\\ards
becoming a Tier I government
contractor herself having increased
her sales by 134 percent! If Diana
contmue'> thts growth rate. she'' til
reach $500.000 111 sales for 2005
The Inland Emptre SBDC
provides free. one on one bust ness
counseling and training to small
busmcss entrep reneurs The program ts funded through a <.:oopera
tl\e agreement between the L S
Small Business Admmtslration
Caltforma
State
Lnl\crsll}
Fullerton and Rancho Santtago
Communtt} College Dtstril·t For
more information on SBS programs. vis tt the Wcbstte at
Net
L ndcr the lOntrat:t terms.
P\1 Sports assumes liahtltt} for
BOOK OF LISTS
Get a jump on )OUr competition by securing your space in
Inland EmT0 1r:fA'Y.r:rcnce tool
Sponsorship Pad.ages ... $6,000
Full Pagc ... $3 .700 Half Page ... $2.750
For detaib. conta<.:t your account manager
at (909) 989-4733
continued 011 pa~e 3!S
September 2005
ctll/liiiiiC'cl/mm pa~:c 1-1
I
'(
lOII/IIlltl'l OllJ1tlt:l' --t J
/ .i,tetl , 1/plwht•lica//y
Course '\ame
\ddres'>
Cit), Stale.l.ip
'_t~mnt. Co. or Q,, ncr
h pe of Cou""
\lcmber,hip Fee>
Gn.-cn
'\larshall Can) on Golf Cluh
6100 :-; Stephens Ranch Rd.
L.• Vemc CA 9 1'~0
Jamc' Duffin II
l'uhhc
$20
$25
Mesquite Golf & Countr} Club
2700 E Mesqutlc A\e
Palm Spnngs. C \ 92264
American Golf Corp.
\1ission Hills North -G. Pla}er Crse.
70-705 Ramon Road
Rancho Mirage . CA 92270
Mission Lakes Countr} Club
8484 Clubhouse Blvd
Desert Hal Spring,, C >\ 92240
Troon Goll
Re,ort
NIA
';/A
Fet.~:
Wcckda~'>
\\eekenih
Length ofCour.e (Vd'>.l
# Round'> pla)ed Year!}
6,100
RO,IXXI
r?t~eLocal Pro or \tanager
\ear 1\uilt
~~~a?.:;~,~~(~OC
l'hone/Fa_'
E-\lail Addre.s
llJI>6
\d.uns. 1-"tham. Knpp & \\nght
('!09)
~lJl-8211
Jamie Ouffen
General Mana~er
('XJ'J) 593-!!21 593-1050
wwv..m~hall~an)on.com
$30-$801$25· )60•
$30-$901$25-$60•
(Seasonal)
( Twilighl)
$140
$160
6.128
na
l:<juHy Owned by Memhcr>
Scmt Private
Mu,t Be Property Owner
$55
$75
6,737
40.000
1971
Ted Robmson
(760) 129-K061
:\1oreno Valley Ranch Golf Club
28095 Jf'K Dr.
\1oreno \alley. C-\ 9"!555
{;;jb'f,~ KokltS<U Kanko (USAJ
$42 ($45 l·n 1
$65
6.898
na
Jeff Johnson
General M.waer
(909)924,247 7191
'\1ountain '\1eado'" Golf Cour>e
1875 Fa•'l'le' Dr.
Pomona C \ 91768
~hl•~can Golf Corp.
$20
$25
6.-140
100.000
Pmateh 0\\ncd
$35
$45
6.500
50.000
Sun Clls Palm De-.crt
Sem1 Pit\ ah!
)30-$HlJ
(Seasonal)
( 1\\ilight \\,tilablc)
6.700
65.000
19H8
Pet~ Dc{c
(909) 24-4444
na
Ted Robmson
(909) 623-3704
1960
B~Bdl
<
J 737-lJ79S
1992
Bi),B- Casr;r & Greg ';ash
(7 ) 2!X ·2200
$25 (Jan. ·M.Ir)
$25 (J.m. ~lar)
6.222
'i6,()(Xl
1'!61
na
(760) 120· \911
J.C. Bacon
I'GA Profc"tonal
(760) 326-39.ll/326-ll606
ndJ.,golfra clal.~om
$171$15 Scnlt>t\
$20/$17 Seniors
Varic'
4.010
'iO,!XJO
1970
Del Webb
Gene Campbell
Pro Shof., Operations \1gr
(9511 6 9-9668/samc
.\1ountain \'ie" Golf Club
2121 Mountain \'ie" Dr
Corona. CA 91720
'.1ountain \"hta Golf Couf'>e
At Sun Citv l'alm Desert
38180 Del ~Vebb Bh<l.
Palm Desert. C\ 92211
~eedles \lunicipal Golf Couf'e
1-14 Marina Dr
Needles. CA 92163
"orth Golf Cour~e
26660 McCall Bl'd
Sun City. CA 925X6
RcMln
$25<Xl Smglt!i>-1.500 f'am (2)
NIA
NIA
Public ·
N-\
N \
Public
Nl'\
Senll I'm ate Corp.
Sem1 l'ri' ale E~uuy
Sun Ctl). CA 9_586
7,062
40,()(Wl+
19H5
Ben Stamps
(760) .12VH77
Kenm Kim
General Mana~er
(760) 323-937 /123-710&
1991
Ryan Wilo;on
General Mana§er
(760) 770-290 /32 1-5927
Sandy Sisnowski
Geneml Mana~er
(760) 329-806 '129-9286
G'(7 6a) Plai\'er
77 -290H
Chad Hackman
General \1anMer
(909) 623-37 1469-1179
t .. Gibson
General \lana~er
(951) 737-979 371-0721
Tom Cha~ez
Dm!ctor of Golf
(760) 200-2200 200-2230
L Joe not II ludr pr \ 1/t" Lour '·J \ \ ·\ot \pplmJblr H \/) \h•ufd flt}l Duj /o{r IUl 1101 a~allablf' lhr mjornwtwn m tht tzbm"t /1 •""
IJtatn(d fn,m th(' t mfJ(,nrt' /1 £'d To tM hl'lt (our knm.lt'dge 'ht' mfor,tllll n supplu·:frs 1uurau .s 'puss tur1r \\ h1lc t'ttn rfl •rr tt maae 10 t'IJ.Silrr tht accun11 \anti rl111rn '"' ( oftht' lrst 01msswn..r and tlpoRraphi..al nrors .sonU''""" tK' tr Plr1 t' Jcn1 t rrt' tum.r or fJdJmotu on compam: ltlltrhr'Jd to T"ht
Jnlantlf..ntplrrBU!liM .
}'() Hotl979,HantlwCutatntmga C\91'1CJ-/<J;l) f..
~db) .~onJra()l\t
c
JfHJ nu IISI(lJ
Scpttrnbcr2WJ :1
lhtlnlandfmpiUBILnM )tiUI" a/
The Book of Lists a\ ailable on Disk, Call 909-989-4733 or Download No\\ from "" \\.TopList.com
•
A F ami• I y an d Th e1r
Family
Restaurant
FOR Youn• NETWORK and at the Same Time YOU WILL BECOME A MEMBER OF NAFE
(NAFE is the nation\ large\! associations of women professionals and business owners)
You !"et\\ ork "'' is a non-profit women\ organization with 18 local connections (located at VaJlOU\ locat1ons for lunch and dinner meetings).
meetings. you will have time to network and to hear d)namic '>peakers give presentations on topics that arc helpful to women in business.
members share knowledge, skills, mentoring. and tools to help strengthen business and build relationships.
The networb arc located in: Burbank. Corona, High Desert, Irvine/Costa Mesa. Long Beach. Moreno Valley. Mountain Resorts
Murrieta/Temecula. North Orange County. North San Diego. Rancho Cucamonga. Redlands. Rtverside, San Bernardino, San Gabriel. Santa
Monica & Ventum/Santa Barbam. Before year-end. new networb will open m Coastal San Otego, Palmdale/Lancaster and Rancho Mimge.
Check out our Website for meeting dates. t1mes and meeting lcx:ations. wwv..foryoumetwork.com, click on local connections and then select the
you. Guest~ rna) attend t\\O meetings prior to submitting their membership application. Membership application can
For more information, contact Robbie Motter. For You principal director and NAFE Western and Mid-Atlantic regional coordinator at 1-888L<+'I-4~L:u or e-mail [email protected]
relationships with sports and
entertainment
cclebrittes,
many of whom ha vc come out
to his Rancho Cucamonga
location . Included in the stellar lists arc ~ome of the golden boys of rock and roll , boxers and even a number of current and ex Laker players.
Expect to see some of them on
any given night enjoying dinner and perhaps signtng autographs. Most of them originally developed a taste for
Sisley and a friendship with
Alba at the Sherman Oaks·
store.
"Just friends," he shrugs.
To Jamie Alba. what is
the biggest mistake that other
restaurateurs have made tha<
contributed to their failure?
"They undercapitalized
when they opened up. Plus.
most people can't take the day
in, day out running of a
restaurant. It 's a tremendous
amount of work. And it does n't stop when you're open. It
doesn't stop at two years."
The key to maktng money
in the restaurant business is
simple.
buying a producl.
selling a product. making a
profit on the product before
you have to pay for the product " To that end he works to
keep inventorie'> down and
stays on top of food costs.
labor costs and incidentals .
Then there is the food
itself.
Chilean
bass
When
becomes politically unacceptable or the low-carb trend
fades. what does he do? To
that end his menu has been
essentially the same for the
last 16 years, but they do
make changes as dictated.
They have any number of specials and specialty items like
the1r ltalian Quesedta or
chicken and eggplant lasagna.
There are also any number of
signature dishes.
As for the really importsan! questiOn, to a man who
was born in Brooklyn, but
gre'' up in Queens---Yankees
or Mets?
"Mets."
But we haven't even CO\ered the most important part
of the business. That would be
his business partner and wife.
Francine. She did not anticipate going into the restaurant
business when they met. (In
fact. they met on a film set.)
They built the business and
the family at the same time.
They have two children. one
of whom is at the USC Film
School. Their family experience has made the facility
family friendly. Free cheese
pizza for the kids with the
adult entree purchase.
So what brought the
AI ba 's
to
Rancho
Cucamonga?
Demographics.
The incredible growth.
The opening of the Yictona
Gardens and the Mills. not to
mention a remarkable growth
in a\ ailable housing---housing that will bring in an
upscale population .
As for being a restaurateur. it's good some days and
it's not as good some days.
"The tce machine doesn't
break down on Monday. It
breaks down on Saturday
night." He points out as just
one example. "But the social
aspect of the business. I
love:·
The work of Jamie and
Francine Alba can best be
described in the line they use
in their advertising.
"From our family to your
family."
Scpll:mbcr 2005
September 2005
Banks in the Inland En1pire
No11J..1 d !11 /t~tal \ " i 1\ '"of /tllll ~llfi.J
-N~
A.'Orl, SUeS ( ~lilliuc"')
Add.-iH-'q~l
-\.- ... ( banJlt'
l'll). Shdr, Zip
Rt"lumon ·\\~
~.quit) iK.O.E.a
Noopt.-rformin~t
("....,Capital
\.\ y
c;. of.\.,.....c..'
(12 Monlhl
t
hNIIl'
lncorrM~
Rc.·fon:
&llrbl:~-~ar,.
E'\tr.tordinan
ol(".., Capital &
ltm"' (S(IOOJ .
(.A"NlllS I .All'~.-...: R~nt.•s
d
Ollfll//{(
011 f'd'...!,t
·''"""""'''""'''"~· ,,
3.;;;
u.s.a....
82D2.l
9
IJlO Nicoll« Mall 2nd. Floor
Mimloapolis, MN 55«12
1540
1,4:l6Jit>l
7.89
"-t> su.e s (!\tillion.,,
A<ldre>o (lleadquartA:r.l
Pho•~·a"
·\..""*"'-'
Cit), State, Zip
(12 \lonlh)
2.
.~79.17<1
(;~
H.. \c:htm"t4:m R~.·a; V P, (·(limn
'-1<13 lOth St Stc til~
g:reg.o.Ki~lm-.clfl(u
12.~SC...,.A-..
30.813
85
8.16
1.1.271
17 10
200.473
Olino, CA 91710
Clly
Nlllioalol
- Dr
400 N.
Roxbwy
Bc\'erly Halls, CA 90110
9/J82
to
JO. 7110 Limonite Ave:.
Ban~lrlg
aa.a. ................
14.30
4.~56
701 N Ha"""A>'<'.,Sie. 350
Onlario, CA 91764
24
. . . . . . . . '!hill
Dl S. 0., Ave.
3.ti08
70,134
6.42
1616
1!.15
0
21.
2.42.1
12.6
7:#J
3D
22.350
5.70
10
8.12
4.275
29
1,7113
21
...
~
9590 Foodlill Bl\'d.
14.73
1.151
89
4
8.46
13.76
1117
0
9,745
7MB
Lorio SchuloniJorWSr. y,,.., Presi<lcnuMgr
41615 Winchester Rd.
Temecula. CA 92590
23.
3
9.61
19.22
8.854
Jack Brittain/Ex.x:utivc VP
74-199E.PascoDr.,Stc.I02
Palm Desen. CA 92260
(760) 776-41001674-25 16
10.19
K.26
4
2.366
Dlaaa Leje
Branch Manager
(951) 361-6480
W. E. Scaa llarpr!EJ<eculive VP.
200 E. CitJus Ave.
Rallaads, CA 92373
(909) 307-814M93-3653
~
Nara.l McJnles
25.
1.4H2
Thomas Ves.wy
, _ . _ 0 . iMarkd Pn:siclod
14.46
9.60
0
4,938
Goqe E. J...on&ley
Pn:sident/ CEO
(626)963-855119 14-5373
[email protected]
10.72
7.53
2
3,735
AIIIIJ.a~·-
502
18
15.97
10.87
2
25.0Z
'"'
10
26.
27.
10.38
0
2,106
I stcent.com
Scott Mlllor
Regaonal Vice President
(909)983-46001292-2871
143
20
27 73
2D
5.77
5.KO
0
2.0H6
Da•e flsMr. Presadent/CEO
Hagh10ay I I I
Palm Dc..cn, CA 92260
(7(~1) 341-7000
7.~~NNI
7.02
II
445
6
Union Bank of California
20'1
12~ F1fth "' ~noc
7
Caoyon National Bank
1711 E. Palm Canyon Dr.
Palm Springs, CA 92264
21J~
762
1'136
John Gbombi/Presadent/CEO
2009 W. Foothill Blvd.
llplanal. CA 91786
0
~.~~~
Paul Stratton Rr..och \lolfla£c-r
IKK.:o-; LudidA•c.,\.,pland,C·\9178h
('!1191 946-<t55119-><>41:l7 I
0
I .23K
Stephen Hoffmann
~"deno/CEO
17601
First Mountain Bank
40R65 Big Bear Bhd
Big Bearlakc,C'A~2.11S
2,059
32~-44421325· I 138
.......
1.119
Z9.
10.25
II
7.47
1.731
.t:t:a· 5 ,-
ira................ . _
=
WND- llllllld 11111 Ducltw 1111 IIOIIlllflilobk. 1M ilrformation in rlw obo>'t! list was oblointd from rlw ct>111pt111Us IWd. To the /wn of l1fiT larowkdgt the infvmrtuion !ll{1fJl«d is QCCIITO/L as of
U 11111J1e 1 D - dw f1Ct:111Y1CY llltd ~of dw list, - l l l t d typographiaJ/ m-ors S0111t11mU occru. P/etJse send~ or addilions 011 compt11ry katriltad to: 1M /nlond
lltlnt:ho~. CA 9/729-/Vl'J. ~lly Sondra Olwra. Copyrig/11/EBJ.Thi.r lrst llf1tltMd Nlpst 2005from thost dtat mporrtkdto trqiiSkd ll{ltloks.
Millr ,_,
81tfft,.,_'-"ttl P.O Box /Vl'J
!\
11i
,J,J\
1111
J)r..,l . .
<
1lf
1
Jti 1 J
!S~
v.leyllak
92
tOO N. Euclid Ave.
..... c ••
.t-11111,, ''~'''lllt,lli '\1''' lr'~''' ' ' ' ' ' ' l1'[>l1 ... 1
tiJIII
all) . . .
3Z. 730 N. An:hibald Ave.
BWStevensen
!9$1)7M--ml,eii1.1G2
NtJt...,..,. '1/fon
8.17
0
4,9118
27_12
06
0
1.111
19
DavePKTy
President/CEO
(909)866-58611866-0973
....-.~v.r..o..-...e.:
*'
•oom
Candace Wiest
~sident/COO
<951 l 788-2265n88-9683
20.49
8.27
2
730
89
13
19.88
10.95
0
871
MUtW.,._Presadent/CEO
(909) 946-22651985-5376
66
6,S4
6.31
0
137
'-S.C..,..
9
Upland, CA 91786
~
21
__.....,._'(,....}
Oallrio, CA 91764
[email protected]
4,33)
10.99
Jr.ftla~
S.VP.
(909)919-2545/982-8319
0
97
l'lldlk: Westem Bank
31.
~11451)40.1387
327
637
Momlo Valley, CA 92.SS3
a...ld L. Wh~a~Chainnan/Pident/CFO
141Jl0 La Paz Drive. Vactorville.CA 92392
.....,......_
Inland Empire National Bank
3727 Arlington Ave .. Ste. 202A
River.ide, CA 92506
31. 24010 Slmnymead Blvd.
Cblir..aiCI!O
73
0
(949) 7fi0..469 n(o0.4640
IWKkailz·-·[email protected]
1
9.05
3650 1411151.
Riwnide. CA92501
Mice l'lrduoll'ft:s.ICEO
27541 Ynez Rd.
Temocula. CA 92591
(951) 693-52531693-526S
(760) 243-214004~310
15.61
11.69
II
'*"-U""'*-01 4tCi
• 5eepiMa B. Wlltbllz
l'lelicleDI.a!O
2.187
IlK
1601
(909)~9194
9.10
10.96
111 I ,,r,
Prc~idcnliCEO
19091 7YR- ~611179R-1872
San Rafael, CA 94'Xl I
l'laideai/CI30
A-a.s..rtl7 ....
FlritBank
11747 \\<.Ken Caryl A•c
Lmletoo. CO ROJ27
Wesl Covina. CA 91730
(626) 919-3221
744
IS
Ja. I M8cAidlar Pllce, $aile 110
s-AM. CA 91107-5938
.~33
42
('l(J9) 59'1-12131394.0031
(909)1188-~173
.r
9.60
San Dimas. CA 91773
1000 Labs Drive, Suile 305
21
F..... l ' : +sa....
12. SIOS.GnndAve.
Gleadcn, CA 91741
1st Centennial Bank
218 E. Slat< St
Rodlands. ('A 92.~7:1
Randlo Bank
:14. 530 W. Bonita Ave.
KdlbGc..
President/CEO
(909)581-16ro945-2975
9B7
l1
R.22
uniller@!IC!wori<bankiUII.com
nmonllo@: vint:)ardhanl... J.."Onl
[
:!KS
-19
Pn:sidenliCEO
Rancbo Clamonp. CA 91730
WA .,
City, Shdr. 7Jp
Seauity Padfk Bank
Zl. 845 N. Euclid A\'c.
Ontario, CA 91762
(909) 623-2.12.1/620-m%
[email protected]
ll8bo .....
1498 Moin St.
El Cenlro, CA 92243
,.,-
·\dd.-U.E.l ifdiff<rrlfl
lt....,ISOOOJ
ol Core Capital &
Top Local f:..cutiveffltlr
tve~\Cy@
D. Linn Wlley
Presodent/ CEO
(909) 91!0-40)01-181·2130
17
~.cA91'Mi
II.
htra<ordln&r)
~
Riverside. ('A 9250'1
ulxx: ~o:om
Uncia V. Keed/Hr.u..·hManagerN.I'.
12.'\45 Central /\\c.
Chino.CA91710
(909) h27-7ti.ll1627-til:'!l
[email protected]
I.
& Dd>t Sea. ~ a
t:-1\WAdd.-.
Flnl Bank & Trust
(951) 29f>.2422f.!96.2412
'·
lncomt Bdore
..\.\ a CC of A"'*1...'
I.Alrlll\\ lA~ Re,en•es Phone/Fax
Brian Constable/Bral"k.:hMl.uMgC'r
.\484 Ccntr.tl :\\e
Rl\t."i"'ldc. C:\ 9~Ci<)6
(951 127f>.NlUlr27f>.XH7
Q
5.
6.
"onperfonniJlll Joan...
Eqult) (K.O.E.J
RI\L"f'l<k. C.\ 9:!,.)01
..... oldie Welt
4
o//11111 .!.fiiJ.J
("ort Capital
()a,..,
(9~1) ~21-lX'\.1 ~21 .1H~H
3.
~ Change
tl\
Rt1um on .\,e~
Path<r Br.tnch \l~r
27:!N:l ktTer~on A\C:., Sic 100
Tcnlf\:ul.l. C,\ 92."i(,lf)
(Q'\l)
Haul..ttl h\ Iota/
Bank ~ame
(Q51) :!96-<'15.l(l/2%--b_l;l7
l nlon ol Callromla
401 Cahfom"' S1.
San Franca"-"''· ('A 94104
Banks in the '''t''
Inland Empire
lhp Lcx"li1Fu'C.1.1tht11itlt·
\ddr-e.' (I.E.! if diffm·11t
Cit). State. Zip
E-\lail.\dd""-'
I.
Chiao Commercial Bank
33.
14345 Pipline Ave.
Olino.CA91710
(91lg)41tol106
93
51
9.37
7.69
0
2SS
DuaR.Bow..
President/CEO
(909) 393-8880/465-1269
~NIA = Not Applicobk WND • llbuld not Disclost 1111 =not availabl~. Tht injormali011 ill IN abow list was oblointd from rlw compti11ies listed. To rlw lwn ofl1fiT ~ rlw injonrlatiolt wpplied is 111X11rU11t tu of
pms timt. W1ri1t ~ tfforr is IIIOtk to tMIIr the accuracy llltd thoroughness ofthe list, om~snons llltd typographictJI m-ors somnima occru. 1'/etJse send rorm:tiotu or atldiliotu 011 C'OIIIpQifyimttlttad ID' 1M br1taJ
Empitr Busintss JOfiT'ItQ/, P.O. Box /979. Rtllldlo Cucamonga. CA 9/729-/979. Rtsmrclred by Sondra 01.--. Copyrighl/EBJ.Thi.rlislllf'tltMdAMgu.rt 2005from thost dtatrnpont/tdiDfWIII*tlllptlatn
BUSINESS JOCRNAL • PAGE 36
Indian Wells to Retain Pacific Life
Open
continued from
the
pa~e
tournament
32
and
Southwe-,t Commumt) Church
Tenni-,
Garden and has a three-) ear
se<:ured payment plan to pay off
International
• Management
Group (11\tG). \\ hich currently
owns 50 percent of the Pacific
~torcover.
Indian Wells has
also agreed to lea-,c to PM Sports
a 14-acrc -,ite adjacent to the
Gerald Ford Elementary School
on a long-term ba-,is for $1 per
) ear for parking at the Tennis
Garden and other surrounding
The city will allow
PM Sport\ to rece1ve parkwg
revenue from the city-o,,n 14acre lot and will also pay $1.6
million to pave the site. while
P!\1 Sport'> '>ecures additional
parking
assume'
the
CO'>!
for
repa\ ing the church lot and
reconfigured omite parking at
the Tennis Garden .
The new contract will allow
Indian Welb. which has already
invested more than '!>5 .7 mdlwn
Life Open .
facilities.
and
approvab
from
in sponsorships in the Pac1fic
Life Open. to receive reimbursement
VJa
a rensed Admis,iom
Tax revenue formula The c1ty
currently receives mcome for the
General Fund from the existmg 5
percent Adm1ssion' Tax . During
the upcon11ng November 8 election. Indian Wells re'>ldents will
vote on a .s pec1al ballot measure
that. if approved. would authorize City Council to increase the
AdmiS\IOns Tax from the current
5 percent up to I 0 percent.
Gnder the new contract. mcreas-
es in the Admissions Tax . fully
5
September 2005
Indian Wells comn11tmcnt a-,
a~
supported by PM Sports. ''ould
well
adjust by I percent ever) two
approval\ .
BL' SINESS JOURNAL • PAGf~ 37
UCLA ANDERSON FORECAST DATA RELEASE JOB DATA
final log istic and legal
July 2005 (Released August 2005)
Inland Empire MSA: Employment Charts and Summary
year-, w 1th the first increase '>tartConstru ct• on
ing in 2007 : thus. the City of
Indian Welb stand' to recei\C at
least 20 year' of Adml'>slons Tax
revenue under propo'>ed contract
terms. valued at an estimated
$20 million '' ith approval of the
Admissions Tax mcrca,e.
Indian Wells will also receive
free Host Sponsor>hlp nghts
currently valued at $300.000, but
wnh an esllmated future \\orth of
$6 million
terms of the existing agreement,
as well as a percentage-based
nammg nghts contract
Final approval of the new conis
subject
to
IMG 's
approval of the buyout deal. an
agreement
continued from fJllKe 29
annually for the
next 20 years ba>ed on the same
tract
Riverside
Firm Develops
Advanced
Surveillance
Technology
with
USTA
and
Tenn1s Magafine to bu) in as
mvestors based on the Clly of
ing with them in the coming
months to better understand their
needs and plan to develop a beta
test version of the AVID for
them."
Dr Mafra-Neto goes on to
note that fundmg to develop th1s
new prototype application comes
from the Office of Technology
Transfer and Commerciali;at1on
(OTTC) at Cal State San
Bernard mo.
commued on page -10
125
Manufa cturtng
120
IS
120
'10
'05
' 00
117
116
1
Trade and Transport
2 14
2 12
119
11 8
240
21C
.?30
115
95
90
Government
260 •
122
121
114
113
220
208
::j:::J ;g:;!:;sc; :g~:g
~8 ~~ ~8 ~~ ~
Educat1on , Health , Le1sure
276
274
272
270
I nformat1on and Fmance
Total Non- Farm
61
60
',1 8) , .
59
58
58
',120
~
~~
264
262
'. 160 1
• 140 i
57
57
260
258
1
' l(XJ
, 00)
56
256
Profess• anal
56
', 060
Summary: Arter saggmg 111 the spring. Inland Empire JObs have begun to p1ck up in the last two months. Recent gams look to be most substantial in such
sectors as manufacturing, retailing, education/health, and tourism (leisure/hospitality) . However, wholesaling, transportation/warehousing. finance, and
professional serv1ces also registered recent gains , beginn1ng to rcver-,c March-June declines . The current data for the region show decent year-to-date
growth in total jobs. but at a pace well below that of 2004. Keep in mind, though, that preliminary (current-year) Inland Empire job data are notorious for
being understated , with >Ubsequent benchmark revbions typically marking up growth rates substantially. This 1s likely to be the case presently as well.
(Benchmark revJslOlls to 2005 data will be released early next year.)
Inland Empire MSA: Employment Tables (thousands)
Ct..rrert
Payroll Statistics
otal NmFarm
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in Inland Empire's premier reference tool
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Total Private
Cmtn.ctm
D1.1alle Manlactunrg
NmOtiatle Man.iactunrg
Wrdesale Trac:E
Retai Trac:E
TrarsfXJrtatm ard Utilttes
lrtoonaoon
Levei
.ln05
May-o5
Jj.{)5
.u-os
.ln-05
1172.7
5m5
119.0
86.1
34.8
45.3
4.4
4.4
0.2
0.2
1.1
1.9
0.1
0.2
0.1
0.0
1547
56.5
Firarctal ActJvlttes
13.5
46.4
Professa-al SeM:es
326
Mara9=ment Ccrnpmes
Aci'nlllStrative s~
Ed.catxln ard Healtfulre
120
84.7
1181
115.9
39.7
2122
17.6
105.6
89.0
LetSLTe ard Hosptaltty
Other SeMces
Total Goverrment
Federal Govemmert
State ard Local Ed.catm
Other State ard Loca I
0.1
0.1
0.9
0.1
-Q1
0.4
0.4
0.2
0.0
0.1
1.9
0.6
Qu:lrteftt crerge
Ab>.
% AR
5.2
1.8%
6.1
2.6%
0.3
1.(:1*
0.5
2.4%
0.1
1.2%
0.1
0.9%
1.6
4.2%
0.0
o.o
o.cm
-Q1
-o.2
-s. i%
0.1
0.5
0.3
0.0
-0.4
1.0
0.2
0.2
0.6
-o.2
0.2
-1.3
0.3
-2.2
0.8
4.4%
13.3%
1Qi%
-4.1%
1.4%
83%
6.3%
-1.$6
14.9%
-7.9%
3.7%
5.0
7.4
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83
19.5
4.8%
5.9%
-Q 16)6
-Q.(9l6
Z3.0
-0.27%
0.2
0.7
0.3
0.2
0.1
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0.3
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0.4
2.3
0.6
-0.8
Year-tcxlate axl5
Ab>.
% AR
9.9
1.$6
1Q5
1.9%
3.4
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Q9
28%
-0.1
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Q7
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0.4
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7.2%
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Year-to-date 3ll4
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% AR
28.9
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7. 9
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29
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0.8
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-o. 1
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1.0
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20
Q6
Household Statistics
1687.3
1Em5
23.2
32.7
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35.6
39.3
-0.3916
3.8)6
4.9!6
-----
--
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N.'lt =Not Applict1bk WND • lltltlld not DUe~ 110 =nolavOJiobl~. Tlr<- informalion m the above lrst KW' obtam~d fromtht mmpanie.< liJttd. To the M.lt ofour knowledge tht informtllton supplrtd IJ <U'C'UraJe as ofprt.\.\
- · Wllik ewry qfort is made to t'IISID't' the QCCIII'IlC)' and thoroughMss oft~ list, omissions and typ<>graphica/ errors someri""·' occur. Please srnJ comctit>n.f or ndditiom on comp<rny letterhead to: 'f'll<' Inland Empire
&uineu Jt111171Q/, P.O. Box 1979, Rancho Cucamonga, CA 9/ 729-1979. R~sea~r~d by Sondra Oll·era. Copyril/ht IEBJ. This li.\1 updated Augu.ft2005 front thme that rcspmuled to requ.•reJ update.f.
I hl' Bool, of I isis a\ailahll-
1111
Holr~man
Rodgtr falhon
C"lucf hn:uU\~ Ott.ccr
w .... w.ctdarbousc.org (... cmltc)
lolud Bdoorionl ud Hrolth
"The
S m art
Ne gotia tor:Ho w to
Ou tw it , Out ma n e u ver, and
Outla s t Your Opp one nt s,"
by H a r ry Mill s
Dis!-. ( all'10'1-.t!D-.t700 or l>rmnload '\o\\ frotH \\\\\\.lopl i'Ll'olll
Someone once said that leammg to negotiate is the hardest lesson business ca n teach .. and
potentially etther the most profItable or most expensive one.
There's little doubt that the
best negotiators seldom wind up on
the red ink side of the ledger
Unfortunately, most people assume
that either you don't need much
training to negotiate successfully
or that the subject 1s so complex
you need a lifetime's experience to
do it well. The first assumption is
an unfortunate myth. As for the
second one, although extensive
experience 1s always valuable,
understandmg and usi ng the bas1c
negotiating concepts and skills are
a very good first step.
Harry Mills. author of 23
sales, persuasiOn and negotiation
books, has reduced the "must
know" negotiating sk1lls into a
consistent pattern where one chap·
ter builds on another without being
boring or obscure.
The undcrly111g spine of the
book is built on seven consecut1ve
mterlocking concepts that Mills
calls the "Seven Steps to
Agreement" or the "Seven Steps
RESPECT formula" because the
first letter of the ftrst word in each
step together form the word
respect. Here are the steps:
"Read} yoursc.:lf. You set and
priontlze your obJectnes and plan
your strateg) and techniques.
"Explore each other\ needs.
You clanfy your and the other
side's needs and communicate
your openmg position.
"Stgnal for movement. You
signal that you are prepared to
move and respond to signals from
the other side.
"Probe with proposals. To
advance the negotiation you make
tentative proposals and repackage
rejected proposals.
"Exchange concessions. Here
you can trade concesstons by givmg the other party some of their
demands 111 exchange for receiv·
ing pan of what you want.
"Close the deal. Create
urgency by makmg a credible and
acceptable close.
"Tie up the loose ends.
Having agreed you have a deal,
you must confirm exactly what has
been agreed.
Unsurprismgly, nearly 20 percent of the entire book is focused
on the first step: "Ready Yourself."
Domg your homework on the
orgamzation and the representatives against whom you w1ll be
negotiatmg can be the smgle most
important step you' ll take Here's
an example from the segment
titled, ··use Your BATNA to Create
Leverage."
First. Mills provides a definition of a memorable term or concept In th1s case it\ the term
"BATNA." originated by Harvard
professors Roger Fisher and
William Ury as acronym for "Best
Al!ernative to a Negotiated
Agreement." As Mills puts It,
"When you work out your best
altemattve to a negotiation your
walk away position."
The author then goes on to
elaborate in two or three brief. easily readable paragraphs, ultimately
reaching a suggested concluston.
In this case u·s. "A BATNA
involve., three .,tages. Fil">t. list
everything you could do tf you do
not reach agreement Second.
explore your best options and try to
imprm·c on them. Finall}. choose
the best option. Thi., is your
BATNA."
This type of tnformation is
followed by four or five highlighted sentences under the heading of
"Smart Tips and 1~1ctics." Every
chapter and subchapter is organiled in identical fashion. making
the book ea\y to read and extreme-
Best-selling
Business Books
Here are the current top 10 be.,l selling boob for busme". The 1m" com
pi led based on mfonnauon received from retatl bookstores throughout the
L S.A
2
3
4
5
6
7
"The World Is Flat: A Bncf l-It story of the Twenty-First Century,"
by Thomas L. Friedman (f·arrar. Straus & Giroux .. $27 .50) ( 1)*
Why busines' globahJalion has arrived and is likely to stay
"Frcakonomccs A Rogue Economist Explores the Htdden Side of
Evel')thmg," by Steven D. Levin (HarperColhns ..$25.95) (5)
Why you shouldn't accept the official ver\lon of anything.
"Blink The Power of Th1nkmg Without Thmking," by Malcolm
Gladwell (Ltttle, Brown & Co ... $25.95) (2)
Why mstant JUdgments aren't as fast as you believe.
"Winning," by Jack Welch (HarperColhns .. $27.95) (3)
The prime example of bu'>iness success tells how it's done
"Conspiracy of Fool>: A True Story," by Kurt Eichenwald (Broadway
Books .. $26.00) (4) How Enron executive., fooled all of the people. all
of the time
"Cracking the Mtlhonatre Code: What Rich People Know That You
Don't-and How to Apply It," by Robert G Allen (Crown
Publishing .. $23.00) (7)
Why the rich have accountants and broke!"> on their speed dial>.
"The Money Book for the Young, Fabulous & Broke," by Suze
Onnond (Pengum Group. $24.95) (8)
Financial guru how to break away from the "broke generat1on."
8. "Automatic Wealth The Six Steps to Financial Independence," by
Mcchael Masterson (John Wiley & Sons .. $24.95) (6)
A self-made milltonaire offers a plan for butld1ng wealth.
9 "Smart Women Fimsh Rich· 9 Steps to Achieving Financial Secunty
and Funding Your Dream.,," by Davtd Bach (Broadway ... $14.95) (9)
In the real world dreams and financtal <;ecunty cost money.
10. "Good to Great." by Jim Collms (HarperCollim .. $27.50) ( 10)
Climbing the steps from being good 10 being great.
*( I) ·- Indicates a hook\ previous po'>illon on the list.
** · Indicate., a book's first appearance on the li'>t
I} easy to remember.
Hart') Mills has put together a
work that goes somewhat beyond
the cla'>sic first steps of a primmer.
It provides insight as well as direc-
tion v.ithout weighing down the
reader" ith non-essential concepts.
For the price of a good lunch you
may find yourself coming back for
second helpings.
BOOK OF
LISl~S
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111 pi l'l'
B ll-. i 11 n, In u t
11 .1!
BUSINESS JOl'RNAL • PAGE 40
Riverside
Firm Develops
Advanced
Surveillance
Technology
continued from pae.e 36
"We are very grareful for the
seed money that OTTC ha' provided." sajs Mafra-Neto . "and
enjoy the support \\.e get from
their staff. Their assistance and
advice have been most welcome."
OTTC geh it~ funds to make
grants to ISCA and other companies from the Office of Naval
Research and its Center for the
Commercialization of Advanced
Technology (CCAT) program.
CCAT has branches at Cal State
San Bernardino and at San Diego
State Umversity, with the money
being channeled through both
institutions· respective foundations. The entire program mechanism has been in existence for
four years and was made possible
by San Bernardino Congressman
Jerry Lewis.
"The OTTC/CCAT operation here at Cal State is currently
sen ing a total of 38 clients all
over the country." notes program
director Dr. Stuart Gordon. "Here
in the Inland Empire we have
client companies in Upland.
Redlands. San Bernardino and
several in Riverside."
OTTC announces solicitations for funding proposals several times a year. Each solicitation round is characterized by
focusing on certain technologies
of interest. To get on the OTTC
list for notification of upcoming
solicitation rounds contact the
office at 909-537-7766. You can
find more information about the
program at their Web site:
http://ottc .csusb.edu.
Sec page 28 to
suhsl'rihc toda)·.
The Queen Mary --- No Rocking
on This Ship!
bv Bill Anthom·
If )OU ha1e been on
one or more cru1ses. then
you kn011 that the 1ery best
cruise is one where the ship
does not rock a lot ... 111
fact. its best \\.hen the ship
rocks 1·ery. very ll!tle'
I
have recently discovered a
really great 11eekend cru1se
on one of the mo-.t beautiful. fastest and elegant
-.hips
of all
time---the
Queen Marv
Built in Scotland and
launched
in
1934.
it
embarked on 1ts maiden
'oyage on May 27, 1936
reaching New York from
South Hampton in five
days.
The history of the
Queen Mary. pr1or to 1ts
purchase 111 1967 for $3.5
million dollars by the City
of Long Beach. is truly
amazing.
It crossed the
Atlantic over 1,000 times.
carried 800.000 troops during World War II and on one
historic crossing in May of
1943
carried
W1nston
Churchill along with 5,000
German prisoners of war.
Today.
the
Queen
Mary. with 365 staterooms
and suites. offers a hotel,
shops.
fine
restaurants.
museum. convention and
meeting facilities. Enjoy a
day or a few days (as my
wife and I recently did) and
you will be surprised by
four-star dining. old world
charm of beautiful wall
murals, carved wood of precious and rare woods. The
Queen. at over 1,000 feet
long. 145 feet wide and 140
feet tall. is no rowboat. She
was the first to carry 10.000
people at one time. the first
to transport an
entire
American military division
GABRIEL
Re li ab le &
in a single crossing. and the
first and only \hip to ever
carry 16.500 per~ons on a
single voyage. The Queen
Mary was constantly hunted
by the enemy. but was never
attacked. She never had to
fire her guns in anger and
never lost a single passenger to enemy action. In its
glory days. the 40.000 hp
turbine steam eng1nes traveled 13 feet to the gallon
Passengers can examIne the sh1p from stem to
stern---with every corner of
the
ship
available
to
explore. The executive chef
has created a world-class
d1ning expenence, including
the
four-star
Sir
Winston's. the award-winning Chelsea. speciall.llng
in seafood. The Promenade
Cafe and the Champagne
Sunday Brunch.
From its beautiful art
deco salons to the depths of
its darkest corridors. the
Queen Man has been a constant source for stories,
articles and documentaries
about supernatural sightings
and
other
unexplained
activity aboard the historic
ship. Even as this piece is
being written. testimonials
from passengers and crew
members continue to be
reported and documented.
all of them wanting answers
to what they've experienced. Do ghosts really
exist aboard the Queen
Mary'/
Ghosts & Legends of
the
Queen Mary, open
daily. is a special effects.
walkthrough show created
aboard the ship that dramatires actual paranormal and
historic events that have
been reported over the past
ENVIRONMENTAL
T i m e ly S ervice Na tion wid e
866 - 4-PHASE I
•
951-5 4 5-0 2 50
www.gabrlel-envlronmental.com
65
years.
Ghoqs
&
Legend'
encompasses
a
25 ,000-square-foot area of
the Qz11 ln Mary taking
guests through locations
known
for
\upernatural
Slghtings and other ghostly
activit}.
When
Elizabeth
Taylor wed hotel he1r N1cky
Hdton in 1950. the two set
sail for a European honeymoon aboard the Queen
Man. Decades later. newlyweds still flock to the
Queen Mary to relax in the
privacy of their own firstclass stateroom.
Spacious
suites have
been named
after
famous
occupants
from a bygone era:
The
Churchill
Suite.
The
W1ndsor Suite and The
Eisenhower Suite.
Each cabin is uniquely appointed \\.llh periodstyle furnishings and art
deco accents. and equipped
with the most modern of
conveniences.
The e'l(tenSIVe corridors. curving from
the ship's bow to the stern
and enhanced with rich
wood and miles of bold
motif carpeting, segue 11110
separate passages leading to
the thresholds of the firstclass staterooms Portholes
provide the framing for picturesque views of the harbor and city skyline. Hotel
Queen
Mary
packages,
including the Queen Marv
Package.
the
Royal
Romance
Package.
the
Family Package, the Bed
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Mary-Catalina
Getaway Package, offer a
variety of accommodations,
meals and amenities.
Yes. a beautiful ship
continued 011 page 47
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1411 C.-\PR1 IN
SAN JAC!N 1'0 CA 925XJ5235
l'NIQUE SERVICES
AMERICA
244~0 N CANYON DR
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BCS I "'ESS JOCR'\.·\L • PAGE 44
September 2005
Sep!<'mhcr '1005
BI!S!NESS !O!!RNAI • PAGE 45
RESTAURANT
Logan's Roadhouse Comes to
Fontana
By Joe L.yom
Logan's is a -.teakhouse in
the grand old tradition. nght
down to the peanut shells on the
floor and the free Rod.-Oia Juke
Box. It cla1ms to be patterned
after the roadhouses of the
1930's.
Those
ma)
not
sound like
strong
sel11ng
p o 1 n t s.
but the)
prove that
Logan's
adheres to
t
h
e
basics.
You've heard about the
"1\ rong ~ide of the tracb ..
Ha1·e ) ou been to the wrong
side of the freew a) '
a-,k because it ~eems the
area around
the
new
Victoria
Gardens
111
R ancho
Cucamonga
opens up a
new
restaurant
just
about ever)
week. On the
other s1de of
t he
15
0 t h e r
Appetizer s
F reev. a).
steakhoweve r, o n Baseline. there is a
houses that we have visi ted late1cry u n usual new restaurant.
!) have tried a little too hard to
Logan 's R oadhow.e.
be cu te, o r trendy.
CALENDAR
A barrel ot peanuts
greets you at the door and
a bucket of them sits at - ...,..,.,.your table. Although I
have reported on other
such
accommodations.
most
notabl)
at
the
Northi\Ood's Inn. I find
that many people in the
Inland Empire are actually
afraid to toss their shells.
for fear. no doubt, that
Stea k Dinn e r
somebody will identify
sehcs on the1r bro:ad stid.s. th.:
them as locals.
yeast rolh arc 1vaitmg for you
If Logan's docs anything
almost as soon as you sit dOl\ n.
creative and "out of the box." it
(Nuts and rolls before you ha~e·
would be the number of
even ordered .) The app<:t11er
"Unc1vih1ed Roodhouse teas." a
Lomho gave us a Lhance to tr)
series of Long Island ice teas
hot wings, nbs. mollarella
made w 1th d1fferent fruit tastes.
cheese sticks and potato skins.
The list includes v.atermelon.
An order of hand-battered mushstraw berry. apple and somethmg
rooms was added. and 1\C were
called Southern Sunset; regretdel1ghto:d with what we found.
tably. that one does not contain
The menu IS e:-.t.:ns1ve -salSouthern Comfort.
ads. burgers and sandwiches,
Now to the food.
express lunch. steaks and chops.
Logan's 1s proud of what
chicken and seafood, and an
they call the ir yeast rolls. Just as
continued on page .J5
other restaurants pnde them-
Pcnonoli-:ccl \\'inc Lohef, for onr Occosion hy
SEPTEMBER 2005
RiverSide Community College's
For more Information. call (951)
Present-. "Lunch & Learn"
571-6-141.
Management Skill-. to Grow Your
Bu>ines>:
1o
Taking it to the Next Level
A ProfessiOnal Devclopmo:m Series
features a two-hour. hlghly-interattrvc workmg lunch for entrepreneurial business owners and professional!,.
II
NewYork Grill'"
C U CAMONGA VALLEY SINCE 1927
We can
custom
des ign
a laoel
just for you
950 Ontario Mills Drive, Ontario
Mon / Thur n:3o a.m.- 9:30p.m.
Fri n:3o a.m. - 10:30 p.m. • Sat 4:30p.m.- IO! ) O p.m.
Sun 4:00p.m.- 9:30p.m. • Reservations Recommended
It's New York without the attitude! This award-winning
resta urant is where famous fare is finely defined . O ur menu
c hic ken, rack o f lamb, pr ime ri b a nd fresh seafood
spccialttes. Jo in us for jazz in our Manhattan Room where
accla imed a rtists have made us the Inland Empire's most
inttmatc Jaz: experience! \Ve take care of every detail with
Sept. 16: Valuing D1ffero:nces
Oct. 21 Leadership Engme
Nov. 18: Success Stratcg1es for
Team Buildmg
Dec. 16: Resolving Conn1ct in the
Workplace
Jan. 20: Growing Your Business
Feb. 17: Change Management
ment your dining experience - and discover our magnificent banquet rooms, perfect for hosting your next event.
Riverside
Community
College
Office of Econom1c Development
14745 Rivers1de Dnve
www.galleanowinery.com
Tour the Historic Winery Weeko:nds between 2:00 pm to 4:(XJ pm Or by appomment Listed in the National Register of Historic Places
Park
Ill
18 million Amencans
suffer from diabetes yearly.
For more information on th1s
event.
plea-.e
contact
Superv1sor 0\ltt's off1ce at
13
NAFE
to
Breakfast
host
Club
Tuesday, from 8 a.m.
to I 0 a.m at the Rena1ssance
Hollywood Hotel, 1755 North
the press. 1s a mechanism to fight
corporate corruption affecting both
privately· and publicly-held companics. S1gned mto law on Jul) 30.
2002. the bill mtroduced significant changes to financial practices
and
corporate
governance.
Limned pre,s. however. has bo:en
g1vcn to the fact that -.orne proviSIOns of SOX apply to pri1 atclyowned compames As ':>OX con-
held companies, our briefing will
highlight the ke) provision-. that
could affect your company. mcluding useful ups and resources . Join
this complimentary mformative
Highland Ave., Hollywood.
briefing
The speaker will be "N1ce
Girls Don't Get the Corner
Andelson, Loya, Ruud & Romo at
the Ontano DoubleTree, 222
Vineyard
Avenue,
Ontano.
Office," Dr. Lois P. Frankel.
N AFE at break fast@' nafe .com
or call (212) 503-1598. Cost
1s $20 for NAFE members
and
Cost:
whrch includes a one-year
NAFE membership. RSVP no
$ 120 per person for senes
later than Sept 9th
$59 for
21
hosted
by
Registration, breakfast
Jom a breakfast bnefing.
"How Market
Companies
SaHy
Use
grams lor people with arthri
tis 1n the Inland Emp1ro:. The
tour offer~ a mult1-day nde
from San Francisco to either
Solvang or Los Angdes
Riders will enjoy the 500
mile ride beginning 1n San
Franc1sco while making a dlf
fercnce in the live~ of people
affected bj arthnt1s and related diseases To JOin the tour,
participants collect a minimum of $2,900 in donations
to
benefit
the
Arthritis
Foundation's ml\~ion
For
more Information about the
Amgen
California
Coa-.t
Class1c
B1cycle Tour or
Arthntis
Foundation
programs in your area, call (951)
320-1540 or v1sit www.callforn 1acoas tel ass 1c .org.
Atkmson.
starts
at
7:30 a.m ., presentation 8:00-9:00
a.m. RSVP by Sept. 16 by e-mail
to
Kevin
Mayuga
kmayuga@'aalrr.com
at
non-members,
$25 po:r per-.on, per sess1on
es mclude a deli sandwich and a
to
Their
Adhmtage " The Sarbanes-Oxley
Act ("SOX"). w1dely reported in
tmues to mnuence standards for
financing and evaluatmg privately-
Riverside, CA 92518
beverage
outstanding wine selection and entertainment to comple-
Guasti
Reg10nal
Sealing 1s limited. so register
today. To register, e-mail
Presented by:
colors
Invitation<.
T he mes
innovative menu items, specialty d ishes, dramatic desserts,
D1abetes"
Cure
(909) 465-1895
"Lunch & Learn" workshop lunch-
W e dd in gs • A nni versaries
• B irthdays • Special L~vc nt s
• Graduations • H o l id ay G ifts
to
Topics
using:
Photos
Logos
Wine
Tasting
Availabl
e D aily
features prime steaks, Austra lian lobster tail, garlic roasted
"Walk
Ontano. It's estimated that
01cr
Th1s s1x-course workshop sene-.
T HE HISTORIC
GALLEANO WINERY
Sarbanes-Oxley
Corporate Connection
The
Arthritis
Foundation is now
recruit1ng cyclists to
jo1n
its
2005
Amgen
California
Coast
Clas-.ic
Bicjcle Tour to raise money
for arthritis ro:search and pro-
24
25
10
More
than
6,000
walkers and runners
are expected to join
the fight aga1nst the
nation's number one killer.
heart d1sease, at the Inland
Empire
Heart
Sunda). at
K1ngdom
Walk
on
Pharaoh's Lost
in
Redlands.
Registration is at 8 a.m., walk
starts at 9 a.m.
Vendor expo
is from 10 a.m. to I p.m. For
more 1nformat10n on participating 10 Heart Walk, call
(909) 424-1670 or go online
at 11 ww .iehcartl\ all.: .org.
Logan's Roadhouse Comes to Fontana
continued from page .J4
interesting collect1on of s1dcs.
On weekends they have a prime
rih dinner, "while it lasts." They
a lso have combo dishes. and
that's what I went for the petite
si rloin eomb111ed with mesquite
shrimp
Our party also enjoyed the
mesquite-grilled ch1cken. wb1ch
I was told was "yummy and tender." The New York st rip a lso
earned high points . One d ish
came with on1on rings and, as
too man) places serve them
slimy. we were delighted to find
just how good these wo:re.
Even the soup of the day.
the spicy potato, was remarkably
good .
Service is prompt and personable. Even management managed to drop bj. I am never sure
if tho:y do that for everyone. or if
they just hope I'll sa) snmeth111g
nice about them.
If tho:re was a dOl\ nside to
Logan's . it would be that there is
no dessert menu Of course, who
has room for dessert? Logan's
takes great pride rn their meats.
wh1ch are cut on-site. You can
even watch the mesquite grill
through the glass window.
Logan's " also one of the few
restaurants that I have seen late!) that print> its understanding
of rare. medium and well done.
I reall) need to c.:ome back
-.ometimc soon The list of burgers and express lunch sand I\ iche~ looks promis1ng, but I had
come for di nner this time.
Logan ·s Roadhouse originated back in Tennessee in the
earl) ninetie~. There are now
over I 00 locations, five in
California. including the one
here in the lnland Empire.
Considering all of those
other re~taurants. and many arc
\Cry good. Logan's is worth the
extra mile drive to cross under
the high1va) on Baseline.
Logan :1 nm be found at
/3.JSO Baselitll' 111 fonwna, at
the 15 Freeway.
~B~l~·s~I~N~E~S~S~J~O~U~'R~~2·A==L=·==PA~G~E=4~6~============================================================--~S~t£R'ptemhcr2005
··""'""··;,,,.,"''''~'
,.,
September 2005
I ''lui \lplwhl'll<ull\
COIIIillllf'd ji'o111 page .JQ
Cou..-e ~arne
Add res.'
Cit}. State, Zip
Oak Valley Golr Club
18!!8 Clubhouse Dr
Beaumont. CA tn223
'\l~:mnt. Co. or O"ner
l)pe of Course
\tember;hip Fees
Green Fct!'.:
Weekda}\
Weekend'
Length of Course (Yd,.)
II Rounds pla}ed Ycarl)
Year Buill
Course l}c<,igner
Resenation Phone
Top Local J>ro or '>tanager
TiUe
J>hone/Fa'
E·Mail Addres.'
Oak Vall~) Mgmnt, Ll.C
Public
S50-$32
$75-$42
7.(1(11
4.000
1990
Landmark S1gnaturc DeSLgn
(909) 769·7200
Kai Chang
General Manager
(909) 769 72001769 1229
oakvallcygolf.com
S70
$90
6.~02
65.000
1964
D•ck Ro,\Cn
(760)728·5881
Jan .McCormick
Head PGA Profc,SLonal
(760) 728-5881172.1-8292
NtA
Pala Mesa Resort
2001 Old HLgh\!.a} J95
Fallbrook. CA 92028
Re>On Public
NIA
Palm IHsert Country Club
77-200 Califom•a Dr.
Palm O.,sen, CA 92211
GPGolf
Scmi·Pri\atc
$2.'\()() FuiLSI.500 Smgle
$20-$75
(Seasonal)
Cf" ilight "'aliable)
6,XO() (Blue Tee')
40,(Kl0
1958
Bill Bell Sr
(760) 145·2525
Scott Johnson
Gener,LI Manager
('601 145 2655.145-6558
Palm IHsert Resort Country C lub
77-J13 Country Club Dr.
Palm o.,,cn, CA 92211
Guymo Mngt. Corp.
Reson
$3_'\()(),Full
$25-$90
65H5
36.000
1980
Joe Mullcnux
(760) 145-2791
Alan Marietta
General Manager
(760) W>-2781 145-6523
Paradise Knolls Golf Club
9330 Limonite Ave.
Riverside. CA 92509
American Golf Corp.
Public
$33
$46
6,200
65.000
NtA
1961
M. Wood
(909) 6X5-7034
Marc :\1cGinni~
General Manager
(95 I) 6~5 7034. 6H5-8504
PGA \\EST
PGA Bhd
La Qumta. CA 92253
KSL Recreauon
4 Pri' ate/2 Reson
$100.000
$2J5-$250
$235-$250
All ChampLon,hLp Length 1986-1999
250.000
Dye. Nicklaus. Palmer.
Weiskopf. Norman
(760) 564 7606
Quail Ranch Golf Club
15960 Gilman Spnngs Rd.
Moreno Valle}. CA 92555
lnovati\ e Bu"ines' Mgmt
Scmi·Prl\atc
NlA
Rancho \1iragc Counlr) Club
38 5!Xl Boh Hope Dr.
Rancho M1rage, CA 92270
RMDl Corp.
Semi-Pn\ att:
\'arie...
$25·$80
6.111
40JK10
Redhawk Golf Club
45100 Rcdha"k Park\\ay
Temecula, CA 925<12
J>acLfic Golf
Public
$2.750 $1,2.'\0
$50 ('SilO l·n )
$70
6.755 (Blue
42JKXl
Rherside Golf Club
lOll -..Orange St
Rl'ersLde, CA '12501
Ho" ard Sm1th Corp
Puhhc
NA
$19 WaiiJS.ll R1dc
')24 \\,.lk S36 R1dc
San Bernardino Golf Club
1494 S. \\'otennan
San Bernardino, CA 92401\
J.G. Golfmg
Pub!Jc
$40 (.\len's Club)
The SCGA '\!embers' Club
·'X2'5 \fumcta Hot Spnng' Rd.
Murncta, CA 92563
So. Cal Golf A'>~lx:iation
Pub he
NIA
$45 Memhcrt!-60 non-rn:mh..'f 7.060
$60 \kmb,,.i$75 non-mcmrer 60,()(Kl
Sbandin Hills Golf Coune
3380 Lrule Mountain Dr.
San Bernardino. CA 92407
Amencan GolfCorpJGEI
Pubhe
$29.95-$49.95/$60
$20-$27
S23-S30
(c-ans extra)
6517
6R,OOO
Sierra l.akes Golf Club
16600 Clubhouse Dr
Fontana, CA 92336
Donovan Bn>the" Golf Inc
Public
N1A
$39-$52
$65
$35
~'e DoemU;a
1llmfl
1983
Harold Hcer'
(760) 1~4 4711
Eric Charo~
llead Golll'ro
(760) 124·4711'124 111\5
1\190
Ron hcum
(X00l 451 IIAWK
\lark Ste,ens
Gcncr,Li \lan..gcr
(951 l 1CP 3850 1()~ .1M51
6.71>0
70.(Kl0
t94R
Gordon Brunton
(<1()9) 682 .1748
Genc..~rdl \1~mager
(\lSI) 682· :H4Hd>X2-lJ567
~19
~.779
~2~
75JKXl
19117
Dan Anm n
('Xl<J) ~S5 2414
rom Self
Gt.:ncr,ll .\1c1nagc-r
l'Xl'l) 'HI 7'i57
1971
Robcn Trent Jones Sr.
(909) 677· 7446
Patrick G. Kimball
D~rcctnr of Golf
(909) 677 7441:>1677 7449
golf0 ..:gamcmbcf\Ciub.cxlln
198~
Henry Bickler
(909) 886-0669
R)an Kimberlin~
Gener•l M•nagcr
(909) 886-0669188 I 2 138
amcricangolf.com
6.805
N/A
2000
Ted Robmson
(909) 150-2500
Rick Danruthcr
General Manager. I'GA
(<1{)9) 350 2500135Cl-461Xl
6,888
60JMKl
1%7
Desmond Muirhead
(909) 654-9354
Karl Reul
Gener.LI Manager
(951) 654-7111
sobobaspring,.com
6,77516,705
90,000
(L) 1957/!R) 1995
B1lly Bell/fed Robmson
t760J ns-23751324-8122
Brian Ste..art
General Manager
(760)328-2375/324 8122
[~s)
T
(760) 564 71001564 7156
ltaggan<• kslmaLI.cum
Doug Dannerik
GMd lead Pro. PGA
(951) 654 2727 654·5692
6.804
40.000
back'
I lead Golt Profev..innalo, PG:\
1964
Desmontl Mu1rheud
(90\1) 654-2727
$~9
$40
Queen Mary Fine Dining at Sir
Winston's
h
c
Q
The
packed wilh hio,tory. serving
world-class food. an art
deco jan lounge. the observation bar---and no rotktng.
The perfect crutse .... and
Queen
u e e n
Mary
i.1
Mary
remember, 11 ·., no rowboat.
My on!) disappotntmcnt
was that we had to leave
thts Queen. bul you can he
assured that we will be
end of the
the 11'£1/er
acros.\ the
new l.ong
located at
the south
710 f-reeway, on
111 I.ong
Beach
harhor from the
Beach Aquarium
of til£• PaCific.
Puhltc
tran1porralion is pro1·ided
between the two attractions
\'Ia AquaBus the new .J9
pa.1.1enger water tati. or the
free Passport shu!tle buse.\
(Route Ci from \'arious
downtown locations.
For more information, the public may call
(56 2 I .J 3 5 3 5 11
or 1· is it
u·ww lflleenlnarv .cont.
Oebie L\Chrich
HELPING YOU REACH
YOUR FINANCIAL GOALS
Llizatwth (. ' rit 1 Senior Financial Ad1·isor
CA Insurance Lie #OC 17475
Bru •
" !.m Senior Financial Advisor
CA Insurance Lie# OA48037
I
Mission Oaks National Bank /
An Exceptional Bank with Exceptional People
w'""'·"'~icrralakes.cnm
SoboiJe Sprilwl Royal Vlsla Golf Crse. Royal Vista Golf Courses
sso
1020 Soboba Rd.
San Jacinto. CA 92583
Semi-Private
Variable
Tabquitz Creek Golf Resort
1885 Golf Club Dr.
Palm Springs. CA 92264
Arnold Palmer Golf Mgmnt. $20-$351$25-$50
$ .•0-$651$50-$80
Public
(Legend!Reson)
NIA
n-:ula Creek laa
4450 I Rainbow Canyon Rd .
Temecula, CA 92592
JC Resons
Public/Reson
Call for Details
$50 ($60 Fri.)
$80
6.60516.690/6,784
85.000
na
Dick Ros\Cnffed Robinson
(909) 671\-2405
Greg Botti
Head Professional
(951) 6 76· 24051506-9640
gbotti@JCrc>Ons .com
Upland Hills Country Club
1231 E. 16tb Street
Upland. CA 91784
Amencan Golf Corp.
Scmi-Pri,/Publ. & Memb.
$2~00. $3.740
$36
$47
(v.tcan)
5,827
1980
David Raincvillc
(909) 946-4711
Tom Garrett
General Manager
(909) 946-47111946·1961
$140
$160
6,706
40,(1()()+
19RR
Pcle Dye
(760) 32!1-3198
Bill O'Brien
Director of Golf
(760> 32M-3198n70-4984
Wesda MilsloB Hills Pete Dye Cne. Troon Golf
Reson
71-501 Dinah Shore Dr.
N/A
Rancho Muage, CA 92270
(\(),()()()
6,7()()
Tim Walsh
1960
Sl9
Cit} of Ontano
Whispering Lakes Golf Club
Head PGA Professronal
Wm . A. Tucker
70.1Kl0+
$23
Public
2525 Riverside Dr.
(909) 923-3673
(909) 92.1·.16731923-369
NtA
Ontario. CA 91761
List dtNJ not r.ncluJ~ prrvau coursrsN A; .Vot Applrcablc K'"NI>- Would not DucloM M: tkJI (llQJ/ablt Tht mjorrntJilon rn lht>aVolt lw Ka.J obramtd from th~ compamtJ lwtd To rht M5t of our lnoKitd~t' rht rnjOf1n(ltWn f!lpPilt'J
u O!C"CIVaU as ofprtss tUM Whtlt' t-vtrv tf!ort u modt 10 tnsurt tM ace11ran and tlumJUJfhnt.ss of lht' lm. orrusswns anJ npo~ruphi_cal trmn SOrPU"llmt'f «cur. Pltasr tttld corrt'dtom or addltwn.s or! compam· lttttrht.>ad liJ · Tht lnlmul
fmpi" BusiM3J Jouf1UJI, P.O. Bot /979. Rancho Ctu mnmrga, CA 91729·1979 Hrstan ht'd b'r Sfmdra 0/ruu. Copynghllf.BJ. ThiS liu appturrd mlhr Stplfmhrr 2004 11.\tlt' tif thr lnlmul f."mptrt /Jumtrs~ Jmmwl
I Ill' Book of I
j,,,
;t\ailahk on [)i,k. (all 1)11'1-.HU-~71111 or· l>o\\nload '\o\\ from"""· l opl.i,l.l'OIII
3491 E. Concours, Suite 101 • Ontario, CA 91764
909-373-2751 ELIZABETH
909-373-2750 BRUCE
800-939-2750 • 909-373-2752 Fax
[email protected]
WACHOVIA SECURITIES
FL"lANCIAL NET'\\.OHK
Now in the
Ontario
Regional Business
Center
800 North Ferrari Lane
Ontario, CA 91764
(909) 941-3181
TI'T!'ll'.lllissimtoaksbank.com
l<IEMBER
FDIC
September 2005
Bl SINl SS JOLRNAL • PAGE 48
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Allanta,GA •

September 2005 - CSUSB ScholarWorks

Transcription

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