ACKnoWLEDGEMEntS - Clinical Research Centre
Transcription
ACKnoWLEDGEMEntS - Clinical Research Centre
NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS ACKNOWLEDGEMENTS The National Healthcare Statistics Initiative team would like to thank the Director General of Health Malaysia for his continuous support towards this survey and permission to publish the report. Also, our sincere appreciation to the following for their participation, assistance, support and contribution: • Deputy Director General of Health (Research and Technical Support), MOH • Deputy Director General of Health (Medical), MOH • Deputy Director General of Health (Public Health), MOH • Director, Clinical Research Centre (CRC), National Institutes of Health (NIH) • Director, Medical Development Division, MOH • Director, Medical Practice Division, MOH • Health Informatics Centre, MOH • Private Medical Practice Control Section (National level) • Private Medical Practice Control Unit (State level) • All participating public, private and university hospitals which provided or allowed access to their establishment and workforce data. • KPJ Healthcare Berhad • Pantai Holdings Berhad • Malaysian Medical Council, Association of Private Hospitals of Malaysia, Obstetrical & Gynaecological Society of Malaysia, Malaysian Paediatric Association, Malaysian Society of Anaesthesiologists, Malaysian Psychiatric Association, Malaysian Oncological Society • Head of Clinical Services, MOH • Members of NHEWS (Hospital) Expert Panels • All medical doctors and support personnel who participated in the NHEWS (Hospital) • All those who have supported or contributed to the success of the NHEWS (Hospital) and publication of this report Thank you. National Healthcare Statistics Initiative (NHSI) Ministry of Health Malaysia vii NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS MEMBERS OF NHEWS (HOSPITAL) PROJECT TEAM Principal Investigator Datuk Dr. Noor Hisham Abdullah Principal Co-Investigator DR. SHEAMINI SIVASAMPU DR. GOH PIK PIN Co-Investigators DR. NOORAINI BABA DR. MD KHADZIR SHEIKH AHMAD MR. ZAMANE ABDUL RAHMAN Project Liaison Officers DR. AFIDAH ALI DR. LAILI MURNI MOKHTAR Project Manager DR. TAHRANI PERIANA KOVINDEAR DR. ARUNAH CHANDRAN (OCT 2011 – PRESENT) Survey Coordinators MS. FAIZAH AHMAD MS. KAMILAH DAHIAN MS. FATIHAH MAHMUD MS. NORFADILAH HAMDAN (JAN 2011 – AUG 2011) MS. MUNIRAH MOHAMED (JULY 2010 – JAN 2011) Statistician MS. LENA YEAP Database Developers / Administrators ALTUS SOLUTIONS SDN. BHD. viii NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS MEMBERS OF NHEWS (HOSPITAL) EXPERT PANELS HOSPITAL SERVICES Expert Panels Institutions Datin Dr. Nor Akma Yusuf Medical Development Division, Ministry of Health Dr. Afidah Ali Medical Practice Division, Ministry of Health Dr. Laili Murni Mokhtar Medical Development Division, Ministry of Health Matron Faridah Omar Nursing Division, Ministry of Health Ms. Ruby Ng Association of Private Hospitals of Malaysia Dr. Sheamini Sivasampu Clinical Research Centre, Ministry of Health Ms. Fatihah Mahmud Clinical Research Centre, Ministry of Health MATERNITY SERVICES Expert Panels Institutions Dato’ Dr. Ravindran Jegasothy Hospital Kuala Lumpur Dr. Ravichandran Jeganathan Hospital Sultanah Aminah, Johor Bahru Prof. Dr. Zaleha Abdullah Mahdy Universiti Kebangsaan Malaysia Medical Centre Dr. Sharmini Diana Parampalam Hospital Seberang Jaya Dr. Jumeah Shamsuddin Hospital Kuala Lumpur Dr. Arpah Ali Medical Development Division, Ministry of Health Dr. Arunah Chandran Clinical Research Centre, Ministry of Health Ms. Faizah Ahmad Clinical Research Centre, Ministry of Health PAEDIATRIC SERVICES Expert Panels Institutions Dr. Lim Yam Ngo Hospital Kuala Lumpur Dato’ Dr. Teh Keng Hwang Hospital Sultanah Bahiyah, Alor Setar Prof. Dr. Zabidi Azhar Hussin Malaysian Paediatrics Association Dr. Neoh Siew Hong Hospital Kuala Lumpur Dr. Maznisah Mahmood Hospital Kuala Lumpur Dr. Jafanita Jamaluddin Medical Development Division, Ministry of Health Dr. Arunah Chandran Clinical Research Centre, Ministry of Health Ms. Kamilah Dahian Clinical Research Centre, Ministry of Health ix NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS SURGICAL SERVICES SURGICAL Expert Panels Institutions Datuk (Mr.) Harjit Singh Hospital Selayang Mr. Andrew Gunn Kean Beng Hospital Sultanah Aminah, Johor Bahru Dato’ (Mr.) Abdul Jamil Abdullah Hospital Sultanah Nur Zahirah Dato’ (Mr.) Mohamed Yusof Abd. Wahab Hospital Tengku Ampuan Rahimah, Klang Dato’ (Mr.) Jiffre Din Hospital Tengku Ampuan Afzan, Kuantan Mr. Nik Azim Nik Abdullah Hospital Umum Sarawak Mr. Clement Edward Thaumanavar Hospital Tuanku Fauziah, Kangar Mr. Tan Wee Jin Hospital Pulau Pinang Mr. Chuah Jitt Aun Hospital Queen Elizabeth, Kota Kinabalu Mr. Azali Hafiz Yafee Hospital Melaka Mr. Nik Mohamad Shukri Nik Yahya Hospital Raja Perempuan Zainab II, Kota Bharu Mr. Khairun Nizam Mobin Hospital Sultanah Bahiyah, Alor Setar Ms. Jasiah Zakaria Hospital Tuanku Jaafar, Seremban Dr. Patimah Amin Medical Development Division, Ministry of Health Dr. Tahrani Periana Kovindear Clinical Research Centre, Ministry of Health Ms. Faizah Ahmad Clinical Research Centre, Ministry of Health EMERGENCY SERVICES Expert Panels Institutions Dr. Teo Aik Howe Hospital Pulau Pinang Dr. Mahathar Abd Wahab Hospital Kuala Lumpur Dr. Ahmad Tajuddin Mohamad Nor Hospital Tengku Ampuan Rahimah, Klang Dr. Khairi Kassim Hospital Tengku Ampuan Afzan, Kuantan Assoc. Prof. Dr. Mohd Idzwan Zakaria Universiti Malaya Medical Centre Assoc. Prof. Dr. Hj Ismail Mohd Saiboon Universiti Kebangsaan Malaysia Medical Centre Dr. Al Zamani Mohammad Idrose Hospital Kuala Lumpur Dr. Shukruddeen Salleh Hospital Kuala Krai Dr. Kasuadi Hussin Medical Development Division, Ministry of Health Dr. Arunah Chandran Clinical Research Centre, Ministry of Health Ms. Faizah Ahmad Clinical Research Centre, Ministry of Health x NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS ANAESTHESIOLOGY SERVICES Expert Panels Institutions Datin Dr. V. Sivasakthi Hospital Kuala Lumpur Dr. Mary S. Cardosa Hospital Selayang Dato’ Dr. Jahizah Hassan Hospital Pulau Pinang Dato’ Dr. Subrahmanyam Balan Hospital Sultanah Aminah, Johor Bahru Dr. Jenny Tong May Geok Hospital Tuanku Jaafar, Seremban Dr. Patimah Amin Medical Development Division, Ministry of Health Dr. Tahrani Periana Kovindear Clinical Research Centre, Ministry of Health Ms. Kamilah Dahian Clinical Research Centre, Ministry of Health ONCOLOGY SERVICES Expert Panels Institutions Dr. Gerard Lim Chin Chye Hospital Kuala Lumpur Assoc. Prof. (K) Dato’ Dr. Fuad Ismail Universiti Kebangsaan Malaysia Medical Centre Dr. Ros Suzanna Ahmad Bustaman Hospital Kuala Lumpur Dr. Hafizah Zaharah Ahmad Hospital Kuala Lumpur Dr. Lim Yeok Siew Hospital Ampang Dr. Nellie Cheah Hospital Pulau Pinang Dr. Nik Muhd. Aslan bin Abdullah Universiti Kebangsaan Malaysia Medical Centre Dr. Lau Kah Liew Hospital Kuala Lumpur Mdm. Sarah Lee Abdullah Hospital Kuala Lumpur Ms. Anisah Nanyan Hospital Kuala Lumpur Ms. Suryati Mustafar Hospital Kuala Lumpur Dr. Tahrani Periana Kovindear Clinical Research Centre, Ministry of Health Ms. Kamilah Dahian Clinical Research Centre, Ministry of Health PSYCHIATRIC SERVICES Expert Panels Institutions Dr. Toh Chin Lee Hospital Selayang Dr. Lim Chong Hum Hospital Ampang Dr. Mazni Mat Junus Hospital Serdang Dr. Azizul Awaluddin Hospital Putrajaya Dr. Siti Nor Aizah Ahmad Hospital Kuala Lumpur Dr. Sheamini Sivasampu Clinical Research Centre, Ministry of Health Ms. Fatihah Mahmud Clinical Research Centre, Ministry of Health xi NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS SUMMARY OF STUDY PROCESS CRF Development and Pilot Test Survey Population Hospital Induction and CRF Distribution Q U Data Collection and Data Entry E R Data Cleaning, Verification and Standardisation I E S Data Analysis Report / Manuscript Writing xii NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS Study Methodology Introduction The project is a collaboration of various divisions in the Ministry of Health (MOH) such as Medical Development Division, Medical Practice Division, Planning and Development Division and Medical Device Bureau. The Healthcare Statistic Unit in Clinical Research Centre (CRC) is the project management team for the NHEWS hospital survey. CRC developed the operation procedures, designed, printed, and distributed all field manuals and Case Report Forms (CRF) for the survey. CRC was also responsible for the daily operations of the survey, the training of staff and troubleshooting. Approval for the NHEWS hospital protocol was granted by the MOH Medical Research and Ethics Committee (MREC) in 2010. Data Security The NHEWS hospital data collection was authorised under the Private Healthcare Facilities and Services Act 1998. However, participation was voluntary. Data collected in the NHEWS hospitals are consistent with the Personal Data Protection Act 2010. All information collected is held in the strictest confidence, according to legal and research ethics guidelines. CRF Development and Pilot Test The CRF was developed and designed by the NHEWS team in consultation with the respective NHEWS hospital expert panel. The survey form is comprised of 8 sections, namely: 1. Hospital Establishments Survey 2. Obstetrics Services Survey 3. Paediatric Services Survey 4. Anaesthesiology Services Survey 5. Emergency Services Survey 6. General Surgery & Subspecialty Services Survey 7. Psychiatric Services Survey 8. Oncology Services Survey Variables in each section were grouped by subsections such as facilities, activities & services, workforce, trainee doctors’ details and medical devices. The CRFs were developed in printed and electronic versions so as to provide options in mode of data submission and as a means to increase respondents’ participation. The CRFs were pilot-tested by 2 public hospitals, namely Hospital Selayang and Hospital Serdang before being rolled out. Representatives from these 2 hospitals were briefed on the objectives of the survey, the datasets required and the mode of data submission available. They were then given hands-on training using the electronic version of the CRF. Revisions and improvements were made to the survey form where necessary and corrections were made, taking into account comments and responses received during the pilot tests. List of data definitions used in this survey are included in Appendix 1. Survey Population The determination of total population for the survey was finalised prior to the initiation of data collection. The procedure involved record matching of hospitals in current NHEWS hospital databases against independent databases of the Ministry’s Private Medical Practice Control Section, Department of Statistics (DOS) and Medical Development Division. Both matched and unmatched records were then reviewed by the NHEWS hospital team while the verification procedure was conducted by contacting each site to confirm operational status. The review and verification processes were repeated until the dataset was cleaned of inconsistencies and finalised. All hospitals that had cleaned datasets were included in the NHEWS hospital survey. The NHEWS hospital survey collected data from all hospitals in Malaysia. Only hospitals that met the following eligibility criteria were included: • General hospitals, maternity centres, specialised institutions i.e. cardiology, eye and children’s general hospitals • Hospitals providing acute (curative) care • Orang Asli hospital Excluded hospitals are: • Hospitals with zero beds • Military hospitals as well as hospital units of institutions, such as prison hospitals. • Hospitals and hospital beds available for chronic or long-term care (e.g. rehabilitation and palliative care, nursing homes, leprosy centres and psychiatric institutions) • Hospitals converted into maternity homes • Hospitals operational in year 2011 xiii NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS The hospital sampling frame was constructed from multiple sources including the following: • Public hospital listings from MOH’s division • Private hospital register from Private Medical Practice Control Section There were a total of 347 hospitals in Malaysia in 2010. The total number in the population, inclusion and exclusion criteria with the number of establishments included and excluded in the study, and response rates are summarised in the following table: Total Number in the Population Number of Hospitals Included in the Study Total Number that Responded (Response Rate) Ministry of Health 136 130 130 (100%) University Orang Asli 3 1 207 347 3 1 203 337 3 (100%) 1 (100%) 120 (59.1%) 254 (75.4%) Hospital Category Public Private Total Note: Details of hospitals that participated in NHEWS hospital survey are available in Appendix 2 Hospital Induction & CRF Distribution The first task of the NHEWS hospital field operations consisted of briefing all hospitals in the survey population. It is a process of introducing the survey to the hospitals and getting them to participate voluntarily. This process began with the distribution of invitation letters to the hospital administrators or directors to attend briefing sessions conducted in 13 states at specified venues and dates. The hospital induction was conducted at the following locations and dates: No 1 2 3 4 5 6 7 8 9 10 11 12 13 Location WP Kuala Lumpur Serdang, Selangor Melaka Seremban, Negeri Sembilan Kuantan, Pahang Ipoh, Perak Johor Bharu, Johor Georgetown, Pulau Pinang Kuching, Sarawak Kota Kinabalu, Sabah Alor Setar, Kedah Tumpat, Kelantan Kuala Terengganu, Terengganu Targeted Hospitals From WP Kuala Lumpur & WP Putrajaya From Selangor From Melaka From Negeri Sembilan From Pahang From Perak From Johor From Pulau Pinang From Sarawak From Sabah & WP Labuan From Kedah & Perlis From Kelantan From Terengganu Date 25 March 2011 31 March & 1 April 2011 6 April 2011 11 April 2011 13 April 2011 14 April 2011 20 April 2011 21 April 2011 25 April 2011 28 April 2011 9 May 2011 16 May 2011 19 May 2011 A compilation of the following documents were distributed to hospital representatives who attended the induction session: • NHEWS information brochure • Survey instruction manual • An endorsement letter from the State Health Director • Username and password access details for electronic CRF • NHEWS 2008-2009 hospital report The induction session began with a PowerPoint slide presentation by a NHEWS hospital team member with a brief overview on the project and the aims of the NHEWS hospital survey. This was followed by demonstrations on how to fill in the paper and electronic CRFs. Hospitals that were not represented during the induction meeting were contacted on a later date in an effort to include their participation and to provide them with the relevant documents by post. Hospital representatives were given 2 weeks duration to submit the completed CRFs. Non respondents after this duration were contacted in order to remind and to track the distributed CRFs. xiv NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS Data Collection For the purpose of easy data entry at respondent site, the cleaned dataset on human workforce was pre uploaded into the NHEWS hospital database in order to minimize the need for manual typing of names and related information. The cleaned dataset was obtained by conducting record matching of human workforce information in current NHEWS hospital database against databases from Malaysian Medical Council, National Specialist Register and Medical Development Division. The cleaned list was then sent to the corresponding heads of services in the MOH or other related authorised personnel for final verification. Respondents had the option to choose between 2 modes of data submission which are: 1. Paper data submission via hardcopy Case Report Form (CRF) 2. Electronic data submission via web application (eCRF) Data Entry Data received via paper submission was thoroughly checked and reviewed for completeness and consistency prior to data entry into the NHEWS hospital database. Data entry was then performed by trained NHEWS hospital team members. Data entry from participant’s site through electronic CRF was submitted directly into the NHEWS hospital database and monitored in real-time basis by NHEWS hospital team. Quality of data entry was constantly checked and maintained by several built-in features in the data entry module such as a compulsory data checking function, inconsistency checks, auto calculations and auto default data from the previous year’s survey. Every activity in NHEWS hospital database was recorded in a real-time tracking system. Data Cleaning, Verification and Standardisation Data cleaning was performed in parallel with data entry based on the results of edit checks. An edit check is a data checking procedure for tracing doubtful data being entered and was performed by NHEWS team members who were familiar with hospital settings. Queries that arose were then attended to by contacting the data entry personnel at the participant’s site or other authorised representatives to seek further clarification. All queries were resolved before the database was locked from any further data entry activities to maintain data quality and integrity. A final checking was performed prior to database locking to ensure that the data was acceptable for statistical analysis. The dataset was then standardised by performing data deduplication procedure for removing duplicate records and checking of range and consistency to detect outliers and deviate data. Verification of outliers and deviate data was done with the source data providers via verbal and written communication and the data were cross checked against other data sources such as the Health Information Management System reports, Malaysian Medical Council Doctor Database, professional societies, National Specialist Register and Registry Central Surveys. Most of the missing or out-of-range mandatory variables and auxiliary variables were resolved Statistical Analysis In this report, the outcomes such as establishments, services, facilities, workforce and devices of hospitals and specialist services were expressed as an absolute count by state, sector and year while the activities were expressed as an absolute count and mean by state, sector and year. The turnover interval (TOI) was calculated using the following formula: TOI = ( B x 365.25 ) - ALOS N Where: B is number of inpatient beds N is number of inpatient admissions ALOS is average length of stay The number of hospitals and specialist services details per 10,000 population and per million population were calculated as follows: T × 10,000 P T × 1,000,000 Number of hospitals and specialist services details /million population = P Number of hospitals and specialist services details /10,000 population = Where: T is an estimate of the total quantity of the variable available in the country in the year under consideration. P is the mid year population of Malaysia or the relevant geographic region where the survey was conducted. For maternity services chapter, the number of hospitals and specialist services details per 10,000 population and per million population was calculated as follows: Number of hospitals and specialist services details /10,000 female population = T × 10,000 P Where: T is an estimate of the total quantity of the variable available in the country in the year under consideration. P is the mid year female population of Malaysia or the relevant geographic region where the survey was conducted. xv NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS T × Number of hospitals and specialist services details /100 deliveries = P 100 T × 1,000 Number of hospitals and specialist services details /1000 deliveries = P Where: T is an estimate of the total quantity of the variable available in the country in the year under consideration. P is the total obstetric deliveries of Malaysia or the relevant geographic region where the survey was conducted. For paediatric services chapter, the number of hospitals and specialist services details per 10,000 population and per million population was calculated as follows: Number of hospitals and specialist services details /1,000 children population = T × P 1,000 Where: T is an estimate of the total quantity of the variable available in the country in the year under consideration. P is the mid-year children age below 15 years old population of Malaysia or the relevant geographic region where the survey was conducted. T × Number of hospitals & specialist services details /1,000 deliveries = P 1,000 Where: T is an estimate of the total quantity of the variable available in the country in the year under consideration. P is the total deliveries of Malaysia or the relevant geographic region where the survey was conducted. An estimate of the total quantity of the device/service/facility, T = ∑W T i i , Where: Ti is the value of the quantity of device/service/ facility available in the i th facility in the year, Wi is the sampling weight of the i th facility 1 Wi = p Please refer to details on the Malaysian population statistics for 2010 by state in Appendix 3. The statistical estimation of the totals varies depending on the survey methods and the sampling design employed to the collected data, and if necessary, with adjustment for incomplete data. Survey Sampling weight and adjustment Hospital and specialist services Response propensity stratification Adjust base weight in each class (formed by cross-classification of a few auxiliary variables) by inverse of weighted response rate in each class. Auxiliary variables to form weighting class could also be selected by logistic regression to model response status. As the response rate of the survey was less than 100%, the procedures described above incorporated the sampling weight of the sampling unit when making estimates in order that the weighted sample is representative of the population. The sampling weight for each sampling unit or units of analysis has the following components: 1. Probability of selection The basic weight is obtained by multiplying the reciprocals of the probability of the selection at each step of the sampling design. 2. Adjustment for non response The response rate was less than 100% for some of the chapters in the surveys; thus an adjustment to the sampling weight is required. The non response adjustment weight was a ratio with the number of units in the population as the numerator and the number of responding sampling unit as the denominator. The adjustment was made to reduce the bias in our estimation to the extent of non responding units sharing the same characteristics as the responding units. Where this was unlikely, some adjustments were done taking into account the differences in some relevant characteristics between responding and non responding units that may influence the outcome, such as bed strength, staff strength, scope of services for hospitals etc. Item non response or missing data were imputed to reduce bias using the following method: • Logical imputation • Conditional imputation • Regression imputation xvi NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS CONSORT DIAGRAM NHEWS (HOSPITAL) 2010 Total number of hospitals in all 16 N = 355 Losses, n = 8 Establishments closed operations * Number of hospitals N = 347 Ministry of Health University Private N = 137 N=3 N = 207 Excluded, n = 6 Losses, n = 8 1. Zero beds, n = 1 a.Hospital Tuaran 2. Chronic (curative) care, n = 5 a.Leprosy, n = 1 i.Rajah Charles Brooke Memorial Hospital 1. Specialised institution, n = 1 a. TMC Women’s Specialist (Kuantan) Sdn. Bhd. (Fertility Centre) Included Included Included n = 131 N=3 N = 203 b. Psychiatry, n = 4 i. Hospital Mesra Bukit Padang ii. Hospital Bahagia Ulu Kinta iii.Hospital Permai iv.Hospital Sentosa Total included hospitals N = 337 Analysis * List of establishments that have closed operations: 1. 2. 3. 4. 5. 6. 7. 8. Appollo TTDI Medical Centre Kim Fung Medical Centre Sdn. Bhd. Hospital Taj/Polyclinic Taj (GRFL) Pusat Pakar Perbidanan, Sakit Puan dan Kanak-kanak Pusat Perubatan Darul Ehsan Damansara Women’s Specialist Centre Sdn. Bhd. Kajang Medical Centre Sdn. Bhd. Kajang Specialist Maternity & Surgery Sdn.Bhd. xvii 2. Chronic (curative) care, n = 1 a. Nursing care & Rehab i.Columbia Asia Extended Care Hospital 3. Establishment changed to maternity home, n = 1 a. Poliklinik Kotaraya & Klinik Pakar Wanita 4. Licensed as hospital started year 2011, n = 1 a. Bintulu Medical Centre NATIONAL HEALTHCARE ESTABLISHMENTS & WORKFORCE STATISTICS 2010 HOSPITALS ABBREVIATIONS ABG Arterial Blood Gas ALOS Average Length of Stay APS Acute Pain Services BOR Bed Occupancy Rate CCU Coronary Care Unit CDR Cytotoxic Drugs Reconstitution CRC Clinical Research Centre CRF Case report form CS Caesarean Section CT Computed Tomography DOS Department of Statistics ECT Electroconvulsive Therapy FBC Full Blood Count GA General Anaesthesia GICU General Intensive Care Unit HDU High Dependency Unit IGRT Image-Guided Radiotherapy IMRT Intensity Modulated Radiotherapy LA Local Anaesthesia MMA Malaysian Medical Association MNNR Malaysian Neonatal Registry MOH Ministry of Health MREC MOH Medical Research And Ethics Committee MRG Malaysian Research Grant MRI Magnetic Resonance Imaging NHEWS National Healthcare Establishments And Workforce Survey NHSI National Healthcare Statistics Initiatives NICU Neonatal Intensive Care Unit NMRR National Medical Research Register OECD Organisation For Economic Co-operation And Development OPD Outpatient Department OR Operating Room OSCC One Stop Crisis Centre OT Operating Theatre OCA Patient-controlled Analgesia Pump PET Positron Emission Tomography PHDW Paediatric High Dependency Ward PICU Paediatric Intensive Care Unit PMP Per Million Population PPH Post Partum Haemorrhage SCN Special Care Nursery SDP Source Data Provider SVD Spontaneous Vertex Deliveries TOI Turnover Interval WPKL Wilayah Persekutuan Kuala Lumpur WP Wilayah Persekutuan xviii