Haenertsburg/Tzaneen/Letsitele/Gravelotte Health and Welfare Situation Analysis of the District May 1998
Transcription
Haenertsburg/Tzaneen/Letsitele/Gravelotte Health and Welfare Situation Analysis of the District May 1998
Health and Welfare Situation Analysis of the Haenertsburg/Tzaneen/Letsitele/Gravelotte District May 1998 Health and Welfare Analysis of the Haenertsburg/Tzaneen/ Letsitele/Gravelotte District May 1998 Also available on the Internet http://www.hst.org.za/isds ISBN # 1-919743-39-1 Supported by a grant from the Department for International Development (DFID) Published by the Health Systems Trust 401 Maritime House Salmon Grove Victoria Embankment Durban Tel: (031) 3072954 Fax: (031) 3040775 Email: [email protected] Typeset and Printed by The Press Gang • Durban • (03 1) 3073240 Written by the health and welfare workers of the Haenertsburg/Letsitele/Gravelotte/Tzaneen (Halegratz) district, and a facilitator of the Initiative for Sub-District Support (ISDS). The health workers (Local Area Supervisors) Matron P.M. Mahlatji - Nkowankowa Local Area Matron M.A. Masungwini - Mugodeni-Grace Local Area Matron S.C.P. Nimb - Tzaneen Local Area Matron N.X. Mgimeti - Shiluvana Local Area Matron E.Z. Mtebule - Julesburg Local Area Matron. M.S. Mabitsela - Assistant Director, Nursing Services, Dr C.N Phatudi Hospital Welfare Officers Ms. V. Machimana Mrs. M. Nkuna (Mary) Mrs K.M. Manyike Mr. M.J. Mashele Mr. C. Chuene Health Systems Trust Thulani Masilela - ISDS Facilitator Department of Health and Welfare - Lowveld Regional Office Mrs. M.O. Mdluli Mrs. M. Nkuna (Mihloti) Mrs. S. van der Westhuizen Department of Health and Welfare - Provincial Office Mrs. H. N. Manzini Mrs. S.V. Mokoena Non-governmental organisations (NGO’s) Ithusheng Community Association Mrs. M.J. Ramalepe Department of Community Health, Medunsa, Pietersburg/ Polokwane Campus Dr. J. Rawlinson District Health Authority (DHA) Mr N.S. Masila Preface This document is intended primarily for the incoming DH&WMT in the Halegratz district, the Lowveld regional office and the provincial health department. This report presents the health and welfare situation analysis that was conducted by health and welfare workers of the Halegratz district between February and April 1998, with support from the Initiative for Subdistrict Support (ISDS), a project of the Health Systems Trust (HST). This document discusses the health and welfare problems prevailing in the district. The situation analysis of the Halegratz district was conducted before the DW&WMT was appointed. The District Health and Welfare Plan described in this document is therefore preliminary, and will need to be ratified by the DH&WMT. This preliminary plan does, however, provide a foundation on which the DH&WMT can build. This it does by discussing the problems that need to be addressed and the mechanisms of doing this. In the final analysis, it will be the people of the Halegratz district, through their DH&WMT, and the District Health & Welfare Authority (DHWA) who will decide on the best measures to deal with these difficulties. The ISDS is committed to supporting this process, which should result in improvements in the quality of care provided at the site of service delivery. The ISDS The ISDS aims to support improvements in quality of health care at the site of service delivery. In the provinces where health and welfare are combined into a single department, the ISDS addresses issues of quality of care in both the health and welfare services. The ISDS provides support to selected districts across the country, with the aim of transferring the lessons learned and successes achieved to other “knock-on” sites. The ISDS works together with the National and Provincial Departments of Health (and Welfare in cases where the two are combined), to ensure that ISDS activities are not stand alone interventions but that the lessons learned ramify across various levels of health provision. The ISDS started working in the Haenertsburg/Letsitele/Gravelotte/Tzaneen (Halegratz) district in the Northern Province in February 1998. The implementation of the district health and welfare system (DH&WS) in the Halegratz area was well under way before the ISDS became involved. District boundaries had been clearly demarcated and the plan to implement the DH&WS had been pit in motion. The district had been sub-divided into 5 local areas (i.e. subdistricts), and 5 supervisors were managing health facilities in the local areas. The process had been thought through. The DH&WS was officially launched in the Halegratz district in March 1998 by the Superintendent-General of the Department of Health and Welfare in the Northern Province. At that time, the appointment of a district health and welfare management team (DH&WMT) was imminent. The Chief Executive Officers (CEO’s) or District Managers for the 24 districts of the Northern Province were formally appointed as of the 1st September 1998. The ISDS continues to work in the Halegratz district, with the CEO and the DH&WMT. Table of Contents Chapter 1: Assessment of the health district 1.1. 1.2. 1.3. Geography Demography Socio-economic profile 1 1 5 5 Chapter 2: Health Status and Health Problems 6 Chapter 3: The Health and Welfare Services 7 3.1. Introduction 7 3.2 Progress with the implementation of District Health and Welfare System (DH&WS) 7 Chapter 4: Assessment of Support Systems 12 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. Financial Management Transport Management Drug and Vaccine supply Communication Health Information Human Resources Chapter 5: The Public Health Sector 5.1. 5.2. 12 12 12 13 14 15 18 Facilities 18 5.1.1. 5.1.2. 18 21 Hospitals Clinics and Community Health Centres Referral System 22 Chapter 6: The Welfare Sector 6.1. 6.2. 6.3. Organisation of Welfare Services in the Halegratz District Welfare Status and Welfare Problems 6.2.1. Social Development 6.2.2. Resource Allocation to Community-initiated Creches Key Programmes of the Social Security Sector 6.3.1. Assessment of the Key Social Security Programmes 24 24 26 28 29 29 Chapter 7: Other Health and Welfare Service Providers 7.1. 7.2. 7.3. Private Sector Traditional Sector NGO Sector 30 30 30 Chapter 8: Assessment of Key Health Programmes 8.1. 8.2. 8.3. 8.4. Maternal Health Services Child Health and E.P.I School Health Services Nutrition and Growth Monitoring 8.4.1 Personnel 8.4.2 Services Rendered 8.4.2.1 Health facility based nutrition programmes 8.4.2.2 Community based nutrition programmes 8.4.3 PEM Scheme 8.4.4 Nutrition Advocacy and Promotion 8.5. STDs and HIV 8.6. Tuberculosis 8.7. Environmental Health 8.8. Oral Health 8.9. Mental Health 8.10. Rehabilitation and disability services 8.11. Chronic diseases 33 33 34 34 34 34 34 35 35 36 36 36 36 37 37 37 37 Chapter 9: Other Sectors which impact on health and welfare 9.1. 9.2. 9.3. 9.4. 9.5. 9.6. Safety and Security Education Correctional Services Agriculture Water Affairs and Forestry Home Affairs Chapter 10: Summary of Key Health Problems and Conclusions 39 39 39 39 40 39 40 Chapter 11: Taking Action to Improve the Situation 11.1. 11.2. 11.3. The District Health and Welfare Plan Improving Communication Lessons from other districts 42 42 44 Chapter 1 Assessment of the Health and Welfare district 1.1. Geography The Haenertsburg/Letsitele/Gravelotte/Tzaneen (Halegratz) health and welfare district is one of the 5 districts of the Lowveld region in the Northern Province. It consists of services that were in four previous administrations, Lebowa, Gazankulu, Venda, Transvaal Provincial Administration (TPA), and the National Department of Health and Population Development. The district is sub-divided into 5 local areas (sub-districts) namely, Tzaneen, Mugodeni Grace, Nkowankowa, Shiluvana and Julesburg. The Halegratz district has a beautiful landscape, graced by the Wolkberg and the Drakensberg mountains, and three main rivers namely, Letaba, Letsitele and Thabina. The district has a tropical climate, and produces the majority of South Africa’s mangos, avocados, and paw-paws. It has both urban and rural features, with the latter being more pervasive. A homestead in the rural part of the Halegratz district 1 Western Region Central Region Bushbuck Ridge Lowveld Region Northern Region Region Southern Region HEALTH and WELFARE REGIONS of the NORTHERN PROVINCE - July 1998 Bushveld Region Prepared by Department of Community Health, PMHCo 2 Mooketsi/Bolobedu Tzaneen Dam Olifants River Giyani Haenertsburg/Letsitele/Gravelotte/Tzaneen or Ga-Selati River Halegratz District Greater Letaba River The HALEGRATZ District and surrounding Health and Welfare Districts Dikgale/ Soekmekaar Ebenezer Dam NokoTlou/ Fetakgomo Hoedspruit/Makhutswi Prepared by Non Vertical, Department of Community Health, PMHCo - September 1998 Phalaborwa 3 Van Velden Memorial (Tzaneen) Hospital Mamitwa Clinic Mokgwathi Clinic Ramotshinyadi Clinic Ooghoek Clinic Grace Mugodeni Health Centre Mavele Clinic Nyavana Clinic (under construction) Mookgo/Makgope Clinic ROADS, VILLAGES and HEALTH FACILITIES of the HALEGRATZ DISTRICT Spitzkop Clinic Tzaneen PHC Clinic Tzaneen LA Clinic Tzaneen Busstop Clinic Letaba Clinic Mariveni Clinic Letsitele PHC Clinic Nkowankowa Health Centre Dan Village Clinic Zangoma Clinic Khujwana Clinic Muhlaba Clinic Jamela Clinic Lenyenye Clinic Maime Clinic Lephephane Clinic Carlotta Clinic Mogoboyd Clinic Dr CN Phatudi Hospital Maake Shiluvana Health Centre Clinic Julesburg Health Centre Tours Clinic Mogapeng Clinic Prepared by Non Vertical, Department of Community Health, PMHCo - September 1998 4 1.2. Demography The Halegratz district has an estimated population of 340 550 living in farms, urban areas and villages. This represents 21% of the total population of the Lowveld region and 6,7% of the province’s population. The languages used the most in the district are Sotho, Tsonga, Afrikaans and English. 1.3 Socio-economic profile The Northern Province has the unwelcome reputation of being the poorest province in the country, and this description equally applies to the Lowveld region and the Halegratz district. Halegratz is a place of contrasts, with the urban areas representing development and tourist attractions, while the grim face of poverty is prominent in the rural areas. Sources of livelihood in the district include agriculture, timber industries, and self-employment. Unemployment rates are very high. Drought and uncertain rainfall negatively affect the situation for people who subsist on agriculture. Illiteracy rates are high. Poor housing, scarcity of water and sanitation, and lack of electricity highlight the difficulties prevailing in the district. Poor roads make access to health facilities difficult, particularly in the rural parts of the district. Agriculture is one of the main sources of livelihood in the Halegratz district 5 Chapter 2 Health Status and Health Problems There is a shortage of reliable health indicators in the Halegratz district. The provincial administration has initiated efforts to establish a district information system, and it is anticipated that this will improve the data collection and provide better indicators. The health problems of communities in the Mugodeni-Grace local area, as shown in Table 1, are characteristic of the rest of the district. Table 1: Health Problems in the Mugodeni-Grace Local Area 1997 • Diarrhoea • Skin diseases • Tuberculosis • Teenage Pregnancy • Backyard Abortion • STD’s and AIDS • Malnutrition • Diabetes • Hypertension • Asthma • Mental Illness • Disability Source: A community profile of the Mugodeni -Grace Sub-district, From Theory to Action, 1998. The major causes of death in the Halegratz District include conditions such as diarrhoea, TB, interpersonal violence and road accidents. Table 2: Diseases Notified in the Halegratz District in 1997 Condition No. of cases notified Measles 54 Tuberculosis 134 Neonatal Tetanus 1 Malaria 14 Source: 1996-97 Annual Report of the Lowveld Region Not all of the notifiable diseases are managed at clinic or health centre level, but some are referred to the district hospital where treatment and notification take place. 6 Chapter 3 Progress with the Implementation of the district health and welfare system (DH&WS) 3.1. The District Health and Welfare Management Team (DH&WMT) Efforts toward the implementation of the DH&WS in the Northern Province are advanced. The Halegratz was the first district to be officially launched by the Superintendent General of the Northern Province, Dr. N.Crisp, on the 18th March 1998. The organogram has been drawn up, and negotiations with health and welfare workers to facilitate their migration into posts in the district are underway. The Chief Executive Officers (CEO’s) or District Managers of the 24 districts of the Northern Province were appointed from 1 September 1998. The Halegratz district, together with the Ngwcrits / Makhundu / Thamaga / Tubatse / Steelpoort Districts, which lie in the Southern Region, have been declared the pilot sites for the implimentation of the District Health and Welfare system by the Northern Province Government. The Grace Mugodeni Local Area has been designated the pilot sub-district for the DH&WS in the Halegratz district (see case study 1). The CEO of the Halegratz district is Mrs. Soekie Van der Westhuizen. The main Halegratz District Office is situated on the premises of Van Velden Hospital at Tzaneen. It is anticipated that the district health and welfare management team (DH&WMT’s) will be fully functional by the end of 1998. The initial tasks of the DH&WMT will be to develop district plans and to start working on the 2000-2001 financial year budget. Despite the complexity of integrating five previous different administrations, significant progress has been made by the provincial administration towards creating a single management structure for all health and welfare services in the Halegratz district. Mrs Soekie van der Westhuizen, the Chief Executive Officer (District Manager) of Halegratz, moving into the new district office of Van Velden Hospital, Tzaneen. 7 Case Study 1 : Mogodeni Grace Local Area The Mugodeni Grace Local Area is one of the 5 local areas of the Halegratz District. It is situated in the jurisdiction of the Letsitele-Gravelotte TLC. This local area has a population of 119 000 residing in 34 villages. With regard to health facilities, Mugodeni Grace local area consists of 1 health centre, 7 clinics, 5 of which are functional, 2 mobile teams and 51 visiting points, 8 community health workers and 1 youth information centre. Mugodeni Grace health centre plays a pivotal in the provision of health and welfare services in the local area. Mission The mission of the health and welfare services in the Mugodeni Grace local area is to provide quality integrated and comprehensive primary health and welfare services that are accessible to the people of the area, with active community participation within the context of health and development The DH&WS The Mugodeni Grace Health Centre was identified by the interim District Health and Welfare System (DHWS) Committee of the Northern Province as the initial site for the development of the DHWS in the province. This initiative was launched by the then MEC for Health and Welfare, Dr. Joe Phaahla on the 07th February 1997. Strengthening of Mugodeni Grace Health Centre In line with WHO guidelines, which emphasize the strengthening of the health centre as a critical need in the provision of efficient health care within the DHWS. In the strengthening of Mugodeni Grace Health Centre, the following aspects were focused on: Staffing Staffing: The staff establishment was increased to include a medical officer (part-time), district health and welfare facilitator, advanced mid-wife, and staff for the youth information centre, i.e., a director, professional nurse, administrator, educator and cleaner. Infrastructure: The premises of the health centre were upgraded, and a kitchen and laboratory were erected. Transport : An additional vehicle for the mobile team and a vehicle for medial officer were supplied to the health centre Equipment: Laboratory equipment and visual aids were acquired. Community Participation : A local area health and welfare committee was formed, trained and sent on exposure visits to other local areas to be empowered with regard to involvement in health and welfare issues Primary Health Care (PHC) Services Services: To make PHC services rendered at the health centre fully Mugodeni Grace Health Centre, the pilot subdistrict (local area) for the complementation of the DH&WS in Halegratz district. 8 comprehensive, the following services were added: welfare, environmental health, psychiatric services, ophthalmic services, dental health care, speech and hearing therapy and youth health information centre Successes of Mugodeni Grace Local Area • Mugodeni Grace was the first local area to compile a situation analysis that involved the community • Community leaders participated at the National Health Systems Conference held in Durban in March 1998. • Community leaders and local health and welfare providers were involved with the provincial department of health in the 5-year strategic planning of the district health system • A local area organogram was established that involved placement of staff in local health facilities • On 08 th April 1998, the national Minister of Health, Dr. Nkosazana Zuma visited the local area to evaluate progress with the implementation of the DH&WS and was appreciative of the efforts made. • A Youth Information Centre was implemented as a pilot project in May 1997. 21 Five day workshops were conducted in which a total of 4000 youth were trained in basic sexuality education and life skills • Extension of the distribution of condoms to taxi queue marshals, soccer teams, who were first given training. • Exchange programmes between the local youth groups and the Netherlands youth C hallenges of Mugodeni Grace Local Area There are several impediments still hindering this local area from realizing its full potential. Community leaders and health and welfare providers have attempted various measures to redress the situation. • Communication: The means of communication are still limited to radiophones and manual telephone exchange A request has been forwarded to Telkom for the replacement of this system Telkom has undertaken to expedite this as a matter of priority. • Transport: Vehicles for the mobile teams are not sufficient, and there is no ambulance at the health centre since emergency services are now run as a vertical programme. A request has been forwarded to the provincial health and welfare department. The community is still awaiting a response. • Shortage of Staff: At some facilities health facilities it is difficult to render a 24-hour service due to inadequate staff. The local area is not attractive to outsiders due to its rural nature. The local area health and welfare committee has taken it upon themselves to encourage local matriculants to pursue nursing as a career, and to apply for admission to training colleges. Furthermore, the need for more staff has been communicated to the provincial departments of health and welfare • Attitudes: Impolite communication between the providers and the consumers of health and welfare services was noticed to be a problem. A series of workshops were arranged in an effort to rredress the situation, and consequently significant improvement has been observed. The greatest challenge for the Mugodeni Grace Local Area is, however, to consolidate the gains that it has made thus far, and to keep the momentum of improving the quality of health and welfare services. It must also enhance its role as a leaning centre for the rest of the region, district and province, with regard to the implementation of the DH&WS, from which lessons learned can be transferred to other parts of the province. Source : Courtesy of M.A. Masungwini, M. Nkuna, M. Nemo and D.C. Ngobeni, Mugodeni Grace Local Area. 9 Assistant Director Assistant Director DIVISION: FINANCE & ADMINISTRATIVE SERVICES PURPOSE: TO HANDLE FINANCIAL MANAGEMENT & ADMINISTRATIVE SERVICES Assistant Director DIVISION: HUMAN RESOURCE SERVICES PURPOSE: TO RENDER HUMAN RESOURCE SERVICES FUNCTIONS 1. Provide personnel management services. 2. Provide labour relations services. 3. Administer remuneration services. 4. Manage education and training services. 5. Handle human resource planning and research. PURPOSE: TO RENDER TECHNICAL SUPPORT & QUALITY ASSURANCE SERVICES DIVISION: TECHNICAL SUPPORT & QUALITY ASSURANCE SERVICES Chief Commuity Liaison Officer Assistant Director ORGANOGRAM ofthe HALEGRATZ HEALTH & WELFARE DISTRICT Assistant Director Chief Executive Officer (District Manager) Assistant Director DIVISION: SOCIAL SECURITY SERVICES PURPOSE: TO HANDLE SOCIAL SECURITY SERVICES DIVISION: WELFARE SERVICES PURPOSE: TO RENDER WELFARE SERVICES FUNCTIONS 1. Render Social Security services. 2. Manage payment of grants and pensions. DIVISION: PRIMARY HEALTH CARE SERVICES PURPOSE: TO MANAGE PHC SERVICES FUNCTIONS 1. Provide professional welfare services. 2. Manage social development programmes. FUNCTIONS 1. Render administrative services. 2. Admister assets. 3. Manage allocation and budget services. 4. Manage bookkeeping and accounts services. 5. Render maintenance services.. DISTRICT HOSPITALS CCLO SHILUVANA LOCAL AREA CCLO PURPOSE: TO MANAGE DISTRICT HOSPITALS CCLO JULESBURG LOCAL AREA FUNCTIONS 1. Co-ordinate Aids & TB services. 2. Render Epidemiology services. 3. Handle computer services. 4. Provide information Services 5. Manage communication services. 6. Carry out research & epidemiology services. CCLO NKOWANKOWA LOCAL AREA FUNCTIONS 1. Render PHC services in the District, 2. Provide Environmental health services 3. Provide nutritional services. 4. Render community rehabilitation services. 5. Provide occupational health safety services. PRIMARY HEALTH CARE DIVISION Chief Community Liaison Officer (CCLO) MUGODENI GRACE LOCAL AREA District PHC Co-ordinator (Assistant Director) TZANEEN LOCAL AREA 10 3.1.2 The District Health and Welfare Authority (DH&WA) An interim District Health and Welfare Authority (DH&WA) has been established. It consists of two members of each of the three Transitional Local Councils (TLC’s) in the Halegratz district, that is, the Haenertsburg, Tzaneen and Letsitele - Gravelotte TLC’s. Mr. N.S. Masila of the Haernertsburg TLC, has been appointed as the interim chairperson of the DH&WA. The interim DH&WA will dissolve as soon as the Health and Welfare Bill of the Northern Province is passed through parliament, and it will be replaced with a statutory DH&WA. Mr N.S. Masila Chairperson of the Halegratz District Health and Welfare Authority at a workshop organised by Health and Welfare workers in August 1998 11 Chapter 4 Assessment of Support Systems 4.1. Financial Management The resources for primary health care services are provided by the provincial office through the regional office as the district health and welfare system (DH&WS) is not yet operational. Each health facility has its own budget allocation. Budgets for clinics and health centres are currently administered by distruct hospitals.In all facilities, the bulk of the expenditure is consumed by personnel expenditure. The finances of the welfare sector are managed by the regional heath and welfare office. It is anticipated that this task will be decentralized to the DH&WM in the financial year 2000-2001. Case Study 2 : Resource Allocation in the Tzaneen Local Area For the financial year 1998/1999, the Tzaneen local area has been allocated an amount of R280000 per clinic, excluding the salaries of the health personnel. The costs of running the mobile units are also to be covered by this amount. This local area has six mobiles covering 314 points (see Table 4 in chapter 5). Although the Tzaneen sub-district is relatively well resourced when compared to the other areas, the budget allocation is reportedly inadequate. The following problems have been articulated about the allocated amount: (i) No money for the repair of equipment (ii) Not enough money to pay the South African Institute for Medical Research (SAIMR) (iii) Not enough money for cleaning material (iv) Printing of record cards is very expensive Health and welfare workers have also expressed concerns about the inadequacy of the budget allocated to the other 4 local areas. 4.2. Transport Management The transport situation varies in the district. In the Shiluvana and Julesburg local areas, two health centres, namely Shiluvana and Julesburg share vehicles. These vehicles are used for different purposes such as rendering mobile services, transporting staff within the district and for meetings. A transport officer is responsible for regulating the use of these vehicles. They are regularly maintained and serviced. However, it is reported that these vehicles do not meet the needs of the two local areas. At Nkowankowa local area the current number of vehicles is seen as adequate. However, there are no vehicles designed as mobile clinics, and this becomes a problem when health campaigns have to be conducted. The Tzaneen local areas reportedly experiences transport difficulties, and is in need of 4 vehicles designed as mobile clinics. A comprehensive audit of the transport situation, health and welfare services in Halegratz is essential. 4.3. Drug and Vaccine supply Drugs are budgeted for by the provincial government and supplied by the two district hospitals, C.N. Phatudi and Van Velden. The two district hospitals, assist in controlling the drug stocks in different clinics and health centres. Health facilities are usually adequately supplied with drugs. There is a vehicle especially allocated for transportation of medication to clinics and health 12 centres. In 1997 two professional nurses and an assistant pharmacist, were sent on a course on prescribing practices in Hammanskraal (Pretoria). On their return they conducted workshops throughout the district focusing on appropriate prescribing practices and drug management. Occasionally some facilities do report drug shortages. A situation analysis of drug supply and drug management in the district would yield useful information. A pharmacist at CN Phatudi Hospital (centre) assisting two matrons with the selection of appropriate medication. 4.4. Communication There are great disparities with regard to the means of communication in the district. In the Tzaneen and Nkowankowa sub-districts, almost all functional facilities have telephones and radiophones. In Mugodeni-Grace local area, the opposite is true, as most of the health facilities do not have automatic telephones, and their radio phones are often out of order. These facilities have submitted telephone applications forms to Telkom. With regard to the processes of communication, it is felt that some work needs to be done to improve communication between the provincial and regional offices, and the district based health workers. (See Case Study 3) Notification about meetings and feedback about requests submitted to senior officials are some of the areas that are seen as requiring improvement. 13 Case Study 3 : Shiluvana Sub-district In the pre-election era, Shiluvana hospital, then under the Gazankulu administration, was situated 3 kilometers from the C.N. Phatudi hospital, which was under the Lebowa administration. During a rationalisation process in 1997, the profile of Shiluvana hospital was changed to that of a health centre. Five government clinics were placed under its supervision, and the Shiluvana sub-district came into being. C. N. Phatudi became one of the district hospitals. A contract was entered into with Life Care to provide Frail Care Services for patients at Shiluvana health centre. These changes reportedly affected the motivation of staff members at Shiluvana negatively. They became demoralized and demotivated, and requested transfers to other hospitals in large numbers. It was felt that the regional and provincial offices provided little support to the managers handling the transition at Shiluvana. The process of communication was ineffective. Communication between health workers at Shiluvana and regional and provincial officials apparently started improving when the efforts to establish the district health system started. Health workers at Shiluvana believe that in future it would be beneficial for all parties if regional and provincial managers could communicate with staff at local level should there be any changes that would affect them. In fact, they believe that more work still needs to be done to improve processes of communication in general. The profile of the former Shiluvana Hospital has been changed to that of a health centre 4.5. Health and Welfare Information The methods of capturing health and welfare information in the district require attention. A standard flow of information does not exist in the district. There is no standerdised statistical reporting formal in place. Some forms used by the different previous health authorities are still being utilised. At some health facilities, health workers collect information and send it directly to the epidemiology section of the district hospital, where it is analysed. At other health facilities, health workers collect information and submit it to the local area supervisor (community matron) who analyses and collates it into a single report that she sends to the epidemiology section of the hospital. 14 Feedback from the regional health and welfare office is sent to the local area supervisors. This feedback takes the form of the annual regional report, E.P.I coverage reports, notifications and reports on surveys conducted. Feedback is received mainly by the health service managers, but does not reach all relevant health and welfare workers in the periphery. The current epidemiology personnel at C.N.Phatudi and Letaba hospitals will be accommodated on the district staff establishment. A district information officer will be responsible for consolidating, analysing and sending information to the district office and providing feedback to all levels. 4.6. Human Resources in the Health Sector Diverse staff complements exist across the district with different implications for service provision. In local areas such as Mugodeni Grace, where the staff establishment permits it, health services are rendered on a 24 hours basis. In local areas such as Nkowankowa, staff shortages have necessitated that service time be reduced to 8 hours a day, instead of 24 hours. In terms of the recruitment of health personnel, a moratorium has been placed by the provincial health and welfare department on the filling of vacant posts. The only posts that can be filled are those vacated by virtue of death, transfers, resignations and retirement of health personnel. Health service managers must provide written motivations for the appointment of health workers to these vacant posts. Another difficulty is the recruitment of staff to work in health faculties situated in remote rural areas. This has resulted in several vacant posts in various facilities remaining unfilled. With regard to medical personnel, the primary health care facilities in two local areas, namely, Nkowankowa and Tzaneen, are visited on a weekly basis by community doctors from the C.N. Phatudi and Van Velden hospitals respectively. Primary health care facilities in the other three local areas, Shiluvana, Julesburg and Mugodeni Grace, are not visited by community doctors, but by final year medical students from the Department of Family Medicine at the Medical University of Southern Africa (Medunsa). These students come to the Halegratz district on a rotational basis, and stay for a period of 6 weeks. At any given point in time, there are about 8 to12 medical students in the district, and they are evenly distributed amongst health facilities in the three local areas. The family medicine students also take calls at the C.N. Phatudi district hospital and the Letaba regional hospital. 15 Table 3: Staff establishment in the Shiluvana Local Area as at April 1998 Shiluvana Sub-district Category of Health worker Shiluvana H.C Maake clinic Lenyenye clinic Mogoboya clinic Lephephane clinic Moime clinic Status of posts Status of posts Status of posts Status of posts Status of posts Status of posts Filled Vacant Filled Vacant Filled Vacant Filled Vacant Filled Vacant Filled Vacant Senior Professional nurse 3 2 0 1 1 0 0 1 1 0 0 1 Professional Nurse 5 5 3 0 3 0 1 2 3 2 2 1 Senior Enrolled Nurse 2 0 0 0 2 0 0 0 0 0 0 0 Enrolled Nurse 8 0 2 0 2 0 1 0 5 0 0 2 Enrolled Nursing Assistant 10 0 2 0 2 0 1 1 2 0 0 2 Total (n) 28 7 7 1 10 0 3 4 11 2 2 6 4.7. Human Resource Development In terms of human resource development, efforts are being made by the local area supervisors to send enrolled nurses on bridging courses to upgrade their skills. Professional nurses are also sent on various in-service training programmes (see table 4 overleaf). These efforts need to be reinforced, and the skills of these workers further developed. Courses should not be once off events but need to have built–in support mechanisms. Furthermore, training courses should be evaluated to assess their impact on the practices of the health workers. 16 Table 4: Various courses attended by health workers in the Julesburg Sub-district Course No. of health workers undergoing training/attending course(s) Julesburg Health Centre Carlota Clinic Jamela Clinic Tours Clinic Mogapeng Clinic Four Year Course (General, Midwifery, Psychiatry, Community) 1 2 2 2 0 Family Medicine 3 3 2 0 0 T.B. Course 2 2 1 0 0 Prescription 1 2 1 1 0 Neonatal Course 1 0 0 0 0 E.P.I In-service 0 1 1 1 1 Pediatrics Course 1 0 0 0 0 Advanced Midwifery 1 0 0 0 0 Orientation to T.O.P 0 0 0 0 0 Perceptor course 0 0 1 0 0 Genetics 1 0 0 0 0 11 10 8 4 1 Essential Drug Total Source: Courtesy of Matron E.Z. Mtebule, Julesburg Sub-district supervisor 17 Chapter 5 The Public Health Sector 5.1. Facilities 5.1.1 Hospitals There are two district hospitals and one regional hospital in the Halegratz district. These are Dr. C.N. Phatudi and Van Velden hospitals (district) and Letaba hospital (regional). Dr. C.N. Phatudi Hospital This hospital is situated on the northern-south of Tzaneen town, about +-20km from the Letaba regional hospital. The hospital was activated on the 01 September 1990. Dr. C.N. Phatudi hospital amalgamated with Shiluvana hospital in 1995. Dr. C.N. Phatudi hospital is the “mother hospital” for three health centres, Nkowankowa, Julesburg and Shiluvana. Furthermore, a total of 15 clinics in the Halegratz District fall under this hospital (see Figure 2). The hospital also has four (4) mobile teams rendering health services in remote areas. Matron M.S. Mabitsela, Assistant Director, Nursing Services at CN Phatudi Hospital outside the reception area of the hospital 18 Physical Layout Dr. C.N. Phatudi hospital has a capacity of 200 acute beds, an out-patient department and an operating theatre. The distribution of hospital beds is shown in table 5: Table 5: Distribution of hospital beds at Dr. C.N. Phatudi Hospital Maternity Ward 40 Paediatric Ward 40 Male Surgical 40 Male Medical 40 Female Ward 40 Total 200 Human Resources Table 6 below shows the distribution of human resources in the medical, nursing and administration sections at Dr. C.N. Phatudi hospital. These are filled posts. Table 6 Medical Section Category Medical Superintendent Medical Officer Principal Medical Officer Part-time medical officer Pharmacist Medical Technologist Radiographer Dental Therapist Speech Therapy and Audioogy Nursing Section No. 1 1 2 5 1 1 1 1 1 Administration Section Category No. Category No. Ass. Dir. Nurs. Services Chief Prof. Nurse Sen. Prof. Nurse Prof. Nurses Enrolled nurses Enrolled Nursing Assistants General assistants 1 2 5 46 86 31 Sen. Admin. Officer Admin. Officer Chief Admin. Clerk Admin. Clerk Typist Security Porter Housemother Food Service Manager Food Service Aid Laundry Supervisor Linen Supervisor Seamstress Artisans Tradesman Drivers Operators Messengers SASO Labour Sewerage General Assistants 1 1 2 9 2 6 3 2 1 16 1 1 2 6 2 2 2 1 12 1 11 32 Constraints Some of the problems articulated by the nursing service management are: inadequate staffing, insufficient budget, and overcrowding in the female ward. It is seen as essential to upgrade this facility to have another female ward. 19 Van Velden Hospital Van Velden Hospital, also refered to as the Tzaneen hospital, is situated in the vicinity of the centre of Tzaneen town. It is the older of the two district hospitals, having been established in 1966. In the previous political dispensation, Van Velden hospital was under the jurisdiction of the Transvaal Provincial Administration (TPA). Van Velden hospital is the “mother hospital” for two local areas, Tzaneen and lately Mugodeni Grace. Two fixed clinics and 6 mobile teams from the Tzaneen local area refer patients to Van Velden. A recent development is that the Mugodeni Grace health centre, the fixed clinics in this local area and the mobile teams will now refer patients to Van Velden. Van Velden hospital in turn refers patients to the Letaba Regional Hospital, and in cases of emergency requiring ICU, referrals are made directly to the Mankweng/Pietersburg Complex (provincial hospital) or to Garankuwa hospital. Physical Layout Van Velden has a capacity of 50 beds, an outpatient department, an operating theatre and a laboratory of the South Institute for Medical Research (SAIMR). Table 8 below shows the distribution of beds at Van Velden hospital. Table 7: Distribution of hospital beds at Van Velden hospital Ward No. of Beds Maternity Ward 10 General Ward 40 (16 Female beds 16 Male beds 8 Paediatric beds) Total 50 Human Resources The table below shows the distribution of human resources in the medical, nursing and administration sections at Van Velden hospital. These are filled posts Medical Section Nursing Section Administration Section Category No. Category No. Category No. Full time doctors Private Practitioners 4 20 Ass.Dir.Nurs.Services Sen. Prof. Nurses 1 11 Sen. Admin. Officer Chief Admin. Clerk Admin. Clerks 1 2 10 1 1 1 Prof. Nurses Enrolled Nurses Sen. Nurs. Assist Nursing Assistants 26 10 5 7 Typist Cleaners Groundsmen 1 18 12 (who refer and admit their patients at Van Velden hospital) Opthamologist Orthopedic surgeon General surgeon 20 Public-Private Mix There are a total of 20 private practitioners who use the facilities of Van Velden hospital for their private patients. Of these, 16 are general practitioners and two are specialists, a gynecologist and a pediatrician. Their practitioners refer and admit their patients at Van Velden hospital. Matron Valerie Risenga, Assistant Director Nursing Services, seen here at her office at Van Velden Hospital Table 8: Basic hospital statistics for the two district hospitals Basic annual hospital statistics for Jan - Dec 1997 C.N. Phatudi Hospital Van Velden Hospital 200 50 2953 (including emergency visits) 1000 Ave. bed occupancy rate 92% 88.9% Total no. of in-patient admissions in the previous year 6270 4915 4 4 170 26 160 incl. Caeserian Sections 112 No. of beds Average no. of OPD visits per month Number of full-time doctors Number of full-time professional nurses Number of theater operations per month Sources: Matron M.S. Mabitsela, Ass. Dir, Nurs.Serv, C.N. Phatudi hospital; and Matron S.C.P Nimb, sub-district supervisor, Tzaneen Sub-district 5.1.2. Clinics and Community Health Centres In four local areas of the Halegratz district, namely Nkowankowa, Mugodeni Grace, Shiluvana and Julesburg, the health facilities consist of one health centre, five clinics, and numerous mobile points. Most of the clinics in the Halegratz district do have basic infrastructure such as piped water, electricity, Not all clinics have security fences. There is not an alternative source of power, and in case of power failure candles are used. The clinics provide the core P.H.C. package consisting of : Ante-natal care (ANC), Family Planning, STD and HIV programmes, Immunization programmes, Psychiatric Services, Chronic Ailments, geriatric, School Services, Postnatal Care and treatment of minor ailments. 21 In the Tzaneen sub-district, there is no health centre, and there are only three clinics. However, there are far more mobile visiting points in this sub-district than in other sub-districts. This is due to the fact that the catchment population of this sub-district are farm workers, who have to be visited on their farms. The Chief Community Liason Officers of local areas in Halegratz District. From L - R, Matron NX Mgimeti of the Shiluvana local area, Matron P.M. Mahlatji of the Nkowankowe local area, Matron E.Z Mtebule of the Julesburg local area, Matron S.C.P. Nimb of the Tzaneen local area and Matron M.A. Masungwini (front) of the Mugodeni Grace local area. 5.2. Referral System There are clear guidelines for the referral systems. These state that patients that patients who need observation are to be referred from the clinic to the health centre, while acute patients are to be referred from both the clinics and health centres to the district hospitals. However, these guidelines cannot always be strictly followed, and patients are at times referred directly from the clinics or health centres to the Letaba regional hospital. Reasons for this include patients’ wishes to be transferred to their preferred hospital, geographical access, that is, some health facilities are situated closer to the regional hospital than to the district hospital. The Nkowankowa health centre, for instance, is located only 7 kilometers from Letaba hospital, and about 20 kilometers from C.N. Phatudi hospital. Referral to the provincial hospitals is only through the regional hospital. Other difficulties arising from the referral system is that there is often no feedback to the local facilities about patients referred to the district and regional hospitals. The mobile teams in Halegratz district provide comprehensive PHC services daily 22 Figure 2: Organization of Public Health Facilities in the Halegratz district District Hospital (C.N. Phatudi) Regional Hospital (Letaba)* District Hospital (Van Velden) Julesburg health centre Khujwane clinic Nkowankowa health centre Nyavana clinic Mamitwa clinic Mugodeni Grace health centre 6 mobiles covering 314 points Spitzkop Bus stop Tzaneeen clinic Tzaneen Sub-district Shiluvana health centre Jamela clinic Letsitele clinic Ramotshinyadi clinic Mugodeni Grace Local Area Lephephane Carlota clinic Dan clinic Mokgwathi clinic Nkowankowa Local Area Mogoboya clinic Mogapeng clinic Mariveni clinic Julesburg Local Area Lenyenye clinic Tours clinic Shivuvana Local Area Maake clinic Population: 80 000 Tzaneen local authority clinic Ooghoek clinic Population: 119 000 Mookgo/Makgope clinic Mavelel clinic Muhlava clinic Population: 50 684 Zangoma Clinic (new) Population: 93 699 Moime clinic Population: 68 363 * Letaba Regional Hospital is not part of the Halegratz district, but is a referral hospital for the 2 district hospitals, CN Phatudi and Van Velden 23 Chapter 6 The Welfare Sector 6.1. Organisation of Welfare Services in the Halegratz district Health and Welfare are two integral components of the same department in the Northern Province. There are 16 welfare officers (social workers) for the entire district with a population of 340 550 (see table 9). This gives a ratio of 1 social worker per 21 284 people. The problem of an inadequate supply of social workers is common throughout the country, particularly in provinces with large population sizes and limited resources. As one welfare officer puts it: ”The case load is high but the incentives are low”. Table 9: Human resources in the welfare sector in the Halegratz district Haenertsbug/Letsitele/Gravelotte/Tzaneen (Halegratz) District Local Areas Resources Human resources (welfare fficers) Mugodeni Grace 4 Nkowankowa Julesburg 4 Shiluvana 3 3 Source : Courtesy of Mrs. Vicky Machimana and the Welfare Team 6.2. Welfare Status and Welfare Problems Tzaneen 2 Total 16 Due to the poor socio-economic status of the majority of the people of the Halegratz district, welfare workers in the district spend a large proportion of their time implementing measures to address poverty and the effects thereof. The welfare problems that are dealt with in the Mugodeni-Grace sub-district, shown in Table 10, are also are characteristic of the rest of the district. 24 Table 10: Welfare Problems in the Mugodeni-Grace Local Area – April 1998 Unemployment Malnutrition Backyard abortion Teenage Pregnancy Family disputes Non-maintenance of children by legal or biological parents Child Abuse Mental illness HIV and AIDS (e.g. AIDS orphans, etc.) Various disabilities Services to the aged Source : Courtesy of Mrs. Mary Nkuna, Chief Social Worker, Ritavi DCO A variety of strategies and techniques are used by welfare officers to address these difficulties. A brief selection of these measures is discussed in Case study 4. Case Study 4: A Brief look at Measures used to Address a Selection of Welfare Problems Poverty Communities are encouraged to start self-help projects. These projects receive support from the social development Component of welfare (see Table 8), a care support grant of R100-00 per month has also been introduced to assist families that cannot make ends meet. Children from such families, who are under the age of 7 years qualify for this grant. Teenage Pregnancy Teenagers who fall pregnant often face various difficulties of unplanned motherhood. With this concern in mind, a social worker based in the Shiluvana and Julesburg local areas initiated a youth group at the Julesburg health centre. The aim of this was to provide a forum where youth issues would be openly discussed and the youth empowered with life skills including the ability to resist peer pressure. The Ithusheng Community Association, in conjunction with the Health Systems Development Unit (HSDU) based at Tintswalo hospital, have reinforced these efforts by launching a fully fledged youth project at the Julesburg health centre in April 1998. Family Breakdown This consumes most of the social workers’ time, and calls for the application of family therapy skills. There is generally a caseload of 6 families per day for a social worker, which limits the amount of time spent on other aspects of social work. Family breakdown leads to other problems such as non-payment of maintenance. A need has been identified to utilize other human resources available in the community, e.g. ministers of religion in providing counselling to families. Another strategy being explored is to recruit volunteers to be trained by the Family and Marriage Association of South Africa (FAMSA) and equipped with skills to save families at risk of breaking down. 25 Abused Children On average, 14 abused children are seen by social workers every month. This includes sexually abused, physically abused and neglected children. A common problem encountered by social worker is that mothers of girls who have been sexually abused by their fathers are reluctant to be supportive to these children. Due to the stigma attached to sexual abuse, and the fear of destabilizing the family, relatives discourage most mothers from reporting cases. More services are needed in this area. The yearly Child Protection Week, which aims to empower children to protect themselves against abusers, is inadequate. Another problem has been the lack of a Child Protection Unit (CPU) in the South African Police Services (SAPS) in the district. However, a CPU has been launched in the Tzaneen station of SAPS as of August 1998. Street Children The problem of children roaming the streets, clad in rugs and begging was first noticed by the community of Tzaneen local area in 1993. The health and welfare department in the Tzaneen local area was informed and it responded by launching a project that aimed to identify the children and bring them together, investigate their problems and home circumstances through personal views, attend to their health and social problems and rehabilitate and place them in their respective homes. It was discovered that these children deserted their families for various reasons such as delinquency, desire to escape from poverty and orphanhood, amongst others. The project that takes care of these children now has a total of 80 children ranging for 9 up to 18 years of age. While the department of health and welfare makes efforts to meet the objectives set at the beginning of the project, lack of community support has limited the success of the programme. Source : Courtesy of Mrs. K.M. Manyike , Professional Welfare Officer, Julesburg and Shiluvana Local Areas; and Mr. C. Chuene, Professional Welfare Officers, Tzaneen Local Area. It is noteworthy that these problems are very similar to the difficulties facing the health sector, for instance, malnutrition stemming from poverty, teenage pregnancy, mental illness, abused children, and this accentuates the need for collaboration between the health and welfare sectors of the department. 6.2.1 Social Development The social development component of the welfare sector seeks to strengthen the capacity of communities to face the challenge of alleviating poverty. The social development initiative provides capacity building to organizations, individuals and groups. The development of infrastructure and income generation programmes is the other focus areas of the social development initiative. Table 11 shows the various projects that receive support in terms of the social development initiative. 26 Table 11: Resource allocation to various projects in the Halegratz District as at May 1998 Tzaneen TLC Project Greater Haenertsburg TLC Letsitele/GravelotteTLC Purpose Purpose Amount Amount Project Project Life Skills Training in Ghavaza and Burghersdorp Purpose R86 000 Brick making, juice making, hair salon Amount R35 000 Completion of premises R50 000 Young Women Educational Group R45 000 R5000 Mangweni Training Centre Thushanang Community Brickmaking Money not used according to stipulated purpose R50 000 Setting up of communal garden R70 000 R5000 To start a sewing project and later a creche Sedan Communal Garden Bonn Communal Garden R5000 To start a communal garden Communal Garden Msiphani Crechee R5000 To sustain the Production of fresh vegetables reasonable prices Sewing Project Hluvukani Communal Garden R6000 Setting up of communal garden R35 000 from the National Department of Welfare and Population Development R10 000 Hitekani Communal Garden R10 000 Setting up of communal garden 27 Unemployment Development Forum Tinghitsi Development Project Ipopeng Sewing Club Titireleni R5000 Tsakani Communal Garden Courtesy of Mr. M.J. Mashele, Welfare Officer, Halegratz district Source : 6.2.2. Resource Allocation to community-initiated creches Table 12 (below) shows the allocation of resources by the welfare sector amongst different crèches initiated by community members. Resource constraints make it difficult to subsidize all registered crèches. Table 12: Resource Allocation to different community crèches Halegratz District Sub-districts Resource allocation MugodeniGrace Nkowankowa Julesburg Shiluvana Tzaneen Total Subsidized Creches 8 23 7 15 44 93 Registered Creches Not subsidized 1 26 0 0 1 28 Source: Courtesy of Mrs. Vicky Machimana and the Welfare Team Itireleng Educare Day Centre, situated in Halegratz district, is one of the creches not subsidized by the welfare sector 28 6.3. Key programmes of the Social Security Sector The Social Security sector has six key programmes namely: 1) Old Age Pension 2) War Veteran 3) Disability Grants 4) Maintenance Grants 5) Foster Care Grants 6) Care Dependency 7) Child Care Grant 6.3.1 Assessment of the key social security programmes T able 13 shows the allocation of resources to eligible people applying for grants in the 6 key areas. According to the ReHMIS report of 1995, there are 48 495 people who are 65 years of age and above in the Lowveld region. A total of 15508 pensioners received old age grants in the Halegratz district in the financial year 1996-97. This constitutes 32% of the pensioners who live in the Lowveld region. Without closely scrutinizing the criteria for the granting of pensions, for instance, whether the lower age limit is 60 or 65 years, it appears that most pensioners in the Halegratz are receiving old age grants. Children, however, who constitute the majority of the district population, are not receiving much support in terms of maintenance, foster care and care dependency grants (see table 13). Table 13: Allocation of social security grants Halegratz District Local Areas Programme Mugodeni-Grace and Nkowankowa Local Area Shiluvana and Julesburg Local Area Tzaneen Local Area Total No. of recipients No. of recipients No. of recipients No. of recipients 6145 8262 1101 15508 25 15 1 41 Disability Grant 281 663 717 1661 Maintenance 270 206 68 544 Foster Care 61 6 8 75 Care Dependency 9 2 5 16 6791 9154 1900 17845 Old Age War Veteran Total Source: Courtesy of Mrs. Vicky Machimana and the Welfare Team 29 Chapter 7 Other Health and Welfare Providers 7.1. Private Sector There are about 7 industrial and 2 private clinics in the Halegratz district, most of which are based in the Tzaneen local area i.e. Tzaneen local area. Some of the industrial clinics are Mondi Timbers, Northern Timbers, Letaba Estates, Sapekoei, Middelkop, and Grenskop. The employers carry the medical costs for patients using industrial clinics, while private clinics cater mainly for patients who are on medical aid. There are also about 33 general practitioners in this district. Like the private and industrial clinics, most of them are located in the Tzaneen area, and few in the townships and villages. The average rate of consultation is R70-00, with medication. 7.2. Traditional Sector In Nkowankowa sub-district alone, there are 190 traditional healers registered with the NorthEastern Traditional Healers Association (NETTHA). In the Shiluvana and Julesburg sub-districts combined, there are a total of 204 traditional healers, belonging to an organization known as the African National Traditional Healers Association (ANATHA). It is believed that most community members consult traditional healers. However, a community survey conducted by the Ithusheng Community Association (ICA ) in 1998 found that people were generally reticent to divulge whether they were consulting traditional healers and, or faith healers. 7.3. NGO Sector There are numerous NGO’s working in the Halegratz district. Two NGO’s, Lesedi and Bulamahlo, based in Shiluvana sub-district, provide literacy and child care programmes. Golang-Kulani, located in Tzaneen sub-district, provides training for child-care workers. Thushanang, also situated in Tzaneen focuses on self-help skills and income generation projects. Hlanganani, based in Nkowankowa sub-district, facilitates community development projects. Another important NGO in the Halegratz district is CHOICE, situated near Letsitele Valley. This Organisation offers a wide range of health services such as : Childbirth Preparation Classes, Childbirth Exercise Classes, Post-natal Services, Breastfeeding Counseling, Sibling Sessions, Introductory Prenatal Sessions, Fatherhood Classes, Follow-up visits, Immunizations, Well-baby Clinic, Domestic Workers Courses, First Aid Training and AIDS Education. One of the oldest NGO’s in the district is the Ithusheng Community Association (ICA) which provides a variety of community services in the areas of health care and community development (see Case Study 5). 30 Case Study 5 : Ithusheng Community Association (ICA) Ithusheng Community Association (ICA), situated in Lenyenye in the Shiluvana sub-district, is one of the oldest and prominent NGO’s in the Halegratz district. Dr. Mamphele Ramphele, now Vice-Chancellor at the University of Cape Town, originally founded it in 1979. The focus of the ICA has always been on health and community development, viewing the two as intricately linked and inseparable. Ithusheng has grown and expanded over the years, and currently has the following programmes: health services, facilitation of the establishment of child care centres, training of child care workers, adult literacy programmes, and self-help projects. The ICA is an important interface between the health services and the community. Health services are rendered in a down-to-earth and flexible manner, in a homely environment. It is well positioned to facilitate community involvement in health care. A village health worker (VHW) programme has been conducted at ICA since 1983. A total of 134 VHW’s have been trained to date. They are rendering health and community development services in the Halegratz district, such as home visits, designing of VIP toilets and mudstoves. The critical role of community-based health workers, VHW’s or community health workers (CHW) is widely acknowledged in the district. As one community matron puts it, “they are still a link between the clinics and our communities as they communicate whatever problems they encounter (in the community) and refer where necessary”. The recognition of the ICA extends beyond the borders of South Africa. In 1995, the current director of health services at Ithusheng, Mrs. Mankuba Ramalepe, won the Nelson Mandela Award for Health and Human Rights, endowed by the USA-based Kaiser Family foundation, for her unwavering commitment to uplifting the health status and social development of her community. In 1997, the literacy programme at ICA won the Provincial ABET award for being the best literacy programme. In 1998, the ICA was commissioned by the Initiative for sub-district Support (ISDS) of the Health Systems Trust to conduct a community survey in the Halegratz district, looking at the community’s perception of the health and welfare services provided in the district. This was part of the situation analysis being conducted by health and welfare workers and the ISDS in the district. The findings of this survey are discussed in a document entitled Community Perceptions of Health and Welfare Services rendered in the Halegratz District, compiled by Mankuba Ramalepe and Jakes Rawlinson. A fieldworker interviewing a community member during the survey of community perception of health & welfare services in Halegratz district 31 Table 14: Summary of health services rendered at the Ithusheng Health Centre (a project of the ICA) in the period 1992-97 1992 1993 1994 1995 1996 1997 Immunization 3 769 4 010 6 753 2 182 5 090 3 379 Family Planning 5 978 7 423 8 648 2 049 6 643 4 955 Minor Ailments 4 310 4 644 8 854 3 792 2 502 2389 Health Education 4299 4673 5073 5213 5404 6601 Referral to other health services - 57 294 34 256 184 18 356 20 807 29 622 13 270 19 895 17 508 Total Source: Courtesy of Mrs. M. Ramalepe, Director of Health Services, Ithusheng Community Association 32 Chapter 8 Assessment of Key Health Programmes 8.1. Maternal and Reproductive Health Services According to the 1996-97 Annual Report for the Lowveld region, there were 2408 deliveries conducted at C.N. Phatudi hospital, 1266 deliveries at Van Velden hospital, 1441 deliveries at Shiluvana hospital (before its conversion to a health centre in 1997). Thus a total of 5115 deliveries took place at the hospital. Very few deliveries, by contrasts, were conducted in the primary health facilities in the local areas. For instance, only 162 deliveries were conducted in the 5 health facilities in the Shiluvana sub-district in 1997. No deliveries were conducted in the primary health facilities in the Tzaneen local areas, with 3 clinics and 314 mobile points. According to the 1996-97 Annual Report of the Lowveld region, information about the maternal mortality rate at the C.N. Phatudi hospital is not available. At Van Velden hospital, a maternal mortality of 0:1000 was recorded in the period 1996-97. At Shiluvana hospital, a maternal mortality rate of 1.3:100 000 was recorded for the same period. It is assumed that 20% of the deliveries take place at home, conducted by traditional birth attendants. There is limited data of stillbirths, Caesarian sections, and early neonatal deaths in the district. A situation analysis of maternal and reproductive health services in Halegratz is essential as it could shed light on the performance of these services. 8.2. Child Health and E.P. I. The 1996 ReHMis report states that the data on immunization were not reliable enough to facilitate analysis. However, the 1996-97 Annual Report of the Lowveld region presents the following coverage figures for immunization campaigns conducted in the Halegratz district (see Table 15). Table 15: Immunization coverage in the Halegratz district : May-June 1997 Campaign District Haenertsbug/ Polio Measles First Round Second Round Measles 9/12-5 years Measles 5-15 years 84% 67% 83% 82% Tzaneen/ Letsitele/ Gravelotte Source: Courtesy of Mrs Soekie van der Westhuizen, Lowveld regional Office 33 8.3. School Health Services School health services are rendered by clinic nurses from the health facilities situated in close proximity to the school. The nurses visit those schools, and involve teachers as much as possible, for instance, in the weighing of children. In most of the local areas of Halegratz, the school health services are integrated into the mobile health services, and are rendered throughout the year. Transport problems and shortage of personnel impact negatively on the delivery of these services. 8.4. Nutrition and Growth Monitoring Malnutrition is one of the leading problems in the Halegratz district. This is mainly related to the adverse socio-economic situation. Nutrition thus falls within the top priority list of the Reconstruction and Development Pogrammes in the province 8.4.1. Personnel In terms of personnel for nutrition services, one (1) dietitian post exists at Van Velden District Hospital. Another dietitian is employed at Letaba hospital. Although this is a regional hospital, the dietitian still serves the Halegratz district. A total of 10 Specialized Auxillary Service Officers (SASO’s) have been redeployed to the local service areas. They are evenly spread across the district, as each of the 5 local areas of the district has two SASO’s. 8.4.2. Services Rendered 8.4.2.1 Health Facility Based Nutrition Programmes These consist of two components. The first component falls within the Primary Health Care System and it addresses the following problems: (i) Undernutrition and Obesity (ii) Macronutrient deficiencies - Vitamin A Supplementation - Iron and folate supplementation iodine - Addressing iodine deficiency disorders through fortification of salt The second component is therapeutic dietetics based mainly within the hospitals but also in the community. This also includes food services to patients and staff in the hospitals. 34 The problems that are commonly seen are : Undernutrition Overnutrition Hypertension Diabetes Constipation Gastritis Peptic Ulcers Iron deficiency anemia TB 8.4.2.2.Community Based Nutrition Programmes These consist of : (i) Projects aimed at alleviating hunger and poverty through income generation and food distribution. Presently 23 villages are funded (ii) Primary School Nutrition Programmes. Currently 173 schools in the Lowveld region are participating in the programme and this benefits 75 871 children. 8.4.3. PEM Scheme This is a food supplementation programme operating through clinics and health centres. It is aimed at vulnerable groups. Growth monitoring for children under six accompanies this scheme. This intention is that supplementation should be accompanied by nutrition education. This should also be consolidated into an Integrated Nutrition Programme. A nutritionist giving nutrition education to women at Tzaneen Clinic 35 8.4.4. Nutrition Advocacy and Promotion Advocacy and promotion activities are undertaken during Nutrition Awareness Week. These entail : • Breastfeeding awareness campaigns • Diabetes Awareness Week • World Food Day is observed in conjunction with the Department of Agriculture • Radio talks aimed at providing reliable information on nutrition issues • Talks to groups and individuals on nutrition issues 8.5. STD’s/HIV STD’s and HIV are increasingly becoming a major threat to the community of the Halegratz district. For instance, in 1997, a total of 2576 patients were treated for these conditions in the Shiluvana sub-district, with a total of 68 363 residents, representing 3, 8% of the total population, and an even higher proportion of young people. It is not known how many of the patients with STD are successfully treated. Diagnosis of these conditions is done through history taking and sending samples to the laboratory for testing. People with HIV/AIDS receive counseling. Management of these conditions is by means of a standard protocol for the treatment of STD’s, including health education. HIV/AIDS awareness programmes are conducted every year, and condoms are distributed. 8.6. Tuberculosis TB is one of the major health problems facing communities in the Halegratz district. Efforts are also underway to address this problem. The Halegratz district has been declared a pilot Demonstration and Training District (DTD) for the management of TB by the provincial government. Ms. Colleen Jackson has been assigned the task of ‘district TB coordinator’. Courses have been conducted with clinic nurses, who are now able to diagnose patients, notify accordingly and treat effectively. After each new diagnosis, a notification form is completed. On a monthly basis, notification forms are sent to the epidemiology and information section of the district hospital. In order to enhance compliance, each TB patient is allowed to choose a supervisor, who may be a nurse or a community member. The chosen supervisor closely monitors and ensures that the patient takes the treatment. This treatment method needs to be formally evaluated. The South African Institute for Medical Research (SAIMR) runs laboratory services at Van Velden Hospital. This institute has proven very helpful to the health facilities in the Tzaneen local area with regard to the diagnosis of TB. For instance, when TB sputa are sent to the SAIMR, results become available within 1-2 days. 8.7. Environmental Health Environmental officers are not evenly distributed throughout the Halegratz district, and access to them is difficult. The local areas have on average two malaria teams. The Tzaneen local area has a relatively easy access to the National Institute for Tropical Diseases, based in 36 Tzaneen. This institute provides free malaria smears to the community and training to health workers. In general, there is a healthy working relationship and collaboration between the environmental health officers and health workers in the local areas. The ReHMIS report for 1996 points out that the numbers of environmental health officers and their support staff in the Northern Province is severely inadequate and limits their capacity to carry out their responsibilities in this area where basic infrastructure related to water and sanitation is lacking. This holds true for the Halegratz district. The ReHMIS report recommends that suitable and objective indicators for human resource planning in environmental health be developed. It also recommends that suitable objective indicators and surveillance for of environmental health in general should be developed. 8.8. Oral Health These services are not rendered at the local health facilities at sub-district level, but are provided at the district hospitals. This is due to the limitations in human resources, in this instance the absence of dentists, dental therapists or oral hygienists, nurses often take it upon themselves to teach communities about oral health 8.9. Mental Health In most of the clinics and health centres across the district, there are nurses trained in Psychiatry. Clinics and health centres see patients discharged from the hospital. The treatment of these patients still involves repeating and adjusting medication. In a few clinics, psychiatric services are integrated into primary health care, and patients receive their treatment throughout the month. In most situations, a group of psychiatric patients visits the health facility on the same day to receive their treatment. There is only one clinical psychologist available at Letaba regional hospital. 8.10. Rehabilitation and Disability Services Occupational therapy and Physiotherapy services are still hospital based. Patients in need of these services are referred to the hospital. 8.11. Chronic Diseases Chronic diseases are monitored at primary level on a monthly basis, particularly asthma and hypertension. These conditions are referred to the secondary level of treatment every three months to examine them, or in case of emergency. Diabetic patients are seen and examine at primary level every month, and may visit the clinic as the need arises. 37 Table 16: Community Services Rendered in primary health facilities across the Halegratz district in the financial year 1996-97* Services Rendered No. of patients seen Ante-natal 12 261 Deliveries done 2023 (excludes deliveries at hospitals) Post-natal services done 1520 Immunization done 63772 Condoms distributed 253992 Injections given (F/P) 80634 Oral contraception given (F/P) 20355 Minor Ailments done 204510 Chronic disease 8020 Geriatric patients seen 4342 Psychiatric patients seen 612 Tuberculosis 134 Genetics - Laboratory samples 2205 Occupational/Physiotherapy Source: · 60 Opthalmic 897 Home visits done 8011 Health Education 3043 Mrs Soekie van der Westhuizen, Lowveld Regional Office This data has not been analyzed in terms of local areas (sub-districts). Variations between local areas are bound to occur. For instance, facilities that expressed concern about their staff establishment, and facilities that do not have community health workers, must have contributed very little to the figure of 8011 home visits for 1996-97. 38 Chapter 9 Other Sectors which impact on health and welfare Sectors that impact on health and welfare in the Halegratz district are Safety and Security, Education, Correctional Services, Agriculture, Water Affairs and Forestry and Home Affairs. 9.1. Safety and Security The South African Police Services (SAPS) are also actively involved in health issues. At Lephephane Clinic, in the Shiluvana sub-district, there is a satellite station of SAPS on the premises of the clinic. It is known as Ritavi police station. Members of SAPS assist health workers a great deal. They assist by providing security, providing transport during emergencies, and by assisting when the means of communication at the clinic is malfunctioning. At Nkowankowa local area, members of SAPS assist with, among others, the handling of violent psychiatric patients 9.2. Education As already pointed out, the main area of collaboration between the health and education sectors is the school health services. Another point of convergence of the two sectors is the immunization campaigns conducted at the schools. 9.3. Correctional Services Health workers from Shiluvana local area visit the Maake Police Station, situated in the same local area, at least twice a month. The purpose of these visits is to screen prisoners with health problems or physical complains and offers them the relevant treatment. 9.4. Agriculture Agricultural officers are involved to varying degrees in the sub-districts. Their roles range form non-existent to very active. In the local area, for instance, negotiations are underway for agricultural officers to play an important role in the establishment of communal gardens. In Nkowankowa sub-district, they are anonymous. 9.5. Water Affairs and Forestry At provincial level, the Department of Water Affairs and Forestry in the Northern Province is currently conducting a water supply and sanitation study which is aimed at planning water supply and sanitation to all communities in the province. This initiative is a joint with the National department of Water Affairs and Forestry as part of the Reconstruction and Development Programme (RDP). When completed, this initiative will have a significant impact on health and welfare status in the province, including the Halegratz district. 9.6. Home Affairs The national Department of Home Affairs and Welfare have started an initiative to improve the registration of births and deaths at health facility level. Personnel at clinics, health centres, and hospitals complete the “notice of birth” forms which are collected by officials from the Department of Home Affairs. These officials then return to the health facilities at a later stage to deliver the birth certificates. The health personnel then deliver the birth certificates to the mothers of the newly born babies. 39 Chapter 10 Summary of Key Health and Welfare Problems and Conclusions From the perspective of the health workers, the key health problems facing the Halegratz district are : Diarrhoea related conditions, Teenage Pregnancy, Backyard Abortion, STD’s and AIDS, Malnutrition, Mental Illness and Disability. Table 17 presents a summary of the efforts that have been undertaken to address these challenges, and interventions that are still required. From the perspective of welfare workers, Poverty, Family Breakdown, Child Abuse and nonmaintenance of children are major difficulties facing the welfare sector. In the long-term, however, the socio-economic status of the people of the district holds the key to their health and welfare. The disease profile and social well being of the Halegratz district will change fundamentally when the living conditions of the people are improved. All sectors thus have to contribute to community development and social upliftment. Factors that impact on the delivery of health and welfare services in the district are poor information, and poor communication between health and welfare workers and managers of services at various levels. There is a lack of information, for instance, about key health indicators for maternal child health such as stillbirths, Caesarian sections, and neonatal deaths. The development of the District Information System is essential. In the welfare sector,, limited resources still affect the capacity of the sector to provide support to all eligible individuals and organizations. Not all registered creches are subsidized by the government. Not all eligible income generation projects are being funded. Another consequence of the previous separate administrations is inter alia, the lack of a standard policy for the training of health and welfare workers. The criteria for the selection of applications for various training courses and programmes must be developed. Logistical problems still encountered in both the health and welfare sectors are staff shortages, few vehicles, and lack of alternative sources of electricity, amongst others. In the light of the fact that the health and welfare workers of Halegratz district emarate from different previous administration, it is important that a common identity and a sense of identity is developed. These are the challenges facing the incoming district health and welfare management team, health workers, welfare workers, sub-district supervisors, the community and the ISDS in the Halegratz district. 40 Table 17: Summary of major health problems in the Halegratz district and efforts to address them Health Problem Identified Lack of accurate health information Malnutrition Training and placement at each clinic of a nurse with skills in TB diagnosis and management Short term P.E.M Scheme district health information system (DHIS) commission Measures undertaken to address it Improvements in patients compliance Early diagnosis and treatment of TB cases Intervention still being monitored Implementation of a DHIS Outcome Improvement of family planning services Health education aimed at reinforcing compliance Health education aimed at prevention of TB Integrated nutrition Programme (INP) Recommendations of the commission will inform the setting up of DHIS Further Interventions required Close supervision of TB treatment by health workers e.g. VHW No major Improvement No major improvement More workshops to try to reach a compromise with health workers opposed to TOPs Difficult. Legislation says health workers have a right to refuse to perform TOPs. Health Education Health Education No improvement. Resistance on the part of some health workers and fear on the part of most health workers On return, the two professional nurses conducted workshops with nurses in clinics and health centres focusing on appropriate prescribing practices Health workers made aware that legislation allows performance of TOP=s. A course was started to teach health workers the procedure Two professional nurses and assistant pharmacists sent by the regional office to a course on effective drug management in Hamanskraal in 1997 Improvements in prescribing practicies and drug management 41 TB Teenage Pregnancy STDs Back yard Abortions Prescribing practices Introduction of the Essential Drugs List in the health facilities * Measures implemented by the Regional and Provincial Offices of the Department of Health and Welfare Northern Province Chapter 11 Taking Action to Improve the situation Following the completion of the situation analysis of the Halegratz district, the district health and welfare workers came together to formulate ways of addressing the problems identified during the situation analysis. Several workshops were held in which crucial steps were taken such as developing a District Health and Welfare Plan and a Communication Strategy for the district. 11.1. Developing a District Health and Welfare Plan Strategies ❖ Conduct a situation analysis of the health and welfare district ❖ Identify key areas for priority intervention ❖ Design appropriate interventions Action Taken ❖ Documentation of the health and welfare profile of the district ❖ Workshop held on 05-06 August 1998 to identify priority health and welfare needs and to formulate appropriate strategies for intervention. Successes/Achievements ❖ Publication of a situation analysis ❖ Identification of certain health and welfare priorities in the district ❖ Compilation of a guiding document entitled :”Developing a District Health and Welfare Plan and a Communication Strategy for the Halegratz District” Looking Ahead The appointment of the District Health and Welfare Management Team (DH&WMT)of the Halegratz district is imminent. Future activities will include strengthening the DH&WMT as it assumes its management responsibilities, and formation of tasks teams by the DH&WMT to seek ways of addressing the key priority areas of the district The key challenge for the DH&WMT is the reality of the limited resources for health and welfare in the Northern Province and the understanding that this situation is not about to be immediately redressed. The issue is how best to use limited resources at the district’s disposal and unearthing creative ways of mobilizing support from other sources. 42 11.2. Improving Communication Poor communication, both in terms of the means and processes of communication, was identified as a key problem in the Halegratz district. The lack of the means of communication (e.g. lack of telephones and malfunctioning radio phones) and a one-way top-down process of communication have necessitated that more attention be paid to communication. Strategies ❖ Develop an appropriate protocol for the district management team and other role players. ❖ Help improve the means of telecommunication of the district Action Taken ❖ Workshop held on 05-06 August 1998 to develop a communication policy for the district ❖ Presentation by Telkom representatives at the workshop and introduction of relevant Telkom contact people (local area and district managers) to the district health and welfare workers Achievements ❖ Draft communication protocol developed ❖ Channels of communication opened between Telkom and local health and welfare workers ❖ Compilation of a guiding document entitled :”Developing a District Health and Welfare Plan and a Communication Strategy for the Halegratz District” Looking Ahead Future activities will include: continuous situation analysis of the means of communication in the district, continuing the negotiations with Telkom to ensure speedy installation of telephones in the district health facilities, installation of e-mail in the district office and training of local health and welfare personnel to support the use of computers and e-mail. Health and Welfare workers of Halegratz district, Lowveld region and Provincial Department of Health, with members of the DHWA during the “Communication and District Health and Welfare Plan” Workshop at Eiland Resort Northern Province 43 11.3. Lessons from other districts? The implementation of the district health system (DHS) is a learning process for all those involved in it, as this system never existed in South Africa before. If district health and welfare management’s teams are to be involved in making this novelty a reality, they need to be exposed to developments towards the DH&WS in other parts of the country, particularly where tangible progress has been made. This would be an enlightening experience of the DHS at work, and would provide them with the inspiration and motivation to render services differently, within the DHS framework. Strategies ❖ Encourage exchange visits between district management team from different ISDS sites ❖ Focus the visits on practical problems experienced in both districts, rather than on general discussions about the DHS ❖ Identify participants in the exchange visits very carefully, and include only strategic and influential people who will use their experience of the visits to effect positive changes in their districts on their return Actions taken to date ❖ Exposure visit organized by key health and welfare workers (local area supervisors) and members of the transitional local councils (TLC’s) in the Halegratz district and the ISDS facilitator to the Impendle/Pholela/Underberg District, KwaZulu-Natal in May 1998. Achievements ❖ Documentation by the Halegratz health and welfare workers of their experiences of the visit to the IPU, detailing in practical terms the gains made from such visits and recommendations for both districts. Health and Welfare workers and members of the DH&WA of the Halegratz district and health workers from IPU district at Gomane Clinic in IPU KwaZulu-Natal during the visit by the Halegratz team. 44 ❖ Maintenance of the links between the Halegratz health and welfare workers and the IPU health workers Looking ahead The gains made from such exchange visits should be reviewed from time to time, and if tangible evidence of their positive impact is found, they should be encouraged. Different ISDS sites have been declared best practice sites sites for various areas of intervention. If the exchange visits provide evidence that health and welfare workers do learn from one another, and do implement the lessons learnt, then more visits to these best practice sites should be undertaken. 45 References Health Care in the Northern Province : Implications for Planning, ReHMIS Report, Published jointly by the Health Systems Trust and Department of Health in 1996 Introducing the Initiative for Sub-district Support : 1996 Published by the Health Systems Trust, 1996 McCoy, D (Ed) (1997) : A Health and Health Care in Mount Frere, Technical Report 2C Initiative for Sub- District Support, Health Systems Trust McCoy, D and Bamford, L (1998) : How to conduct a rapid situation analysis - A guide for health districts in South Africa, Initiative for Sub-District Support, Health Systems Trust Nxumalo, Z and Donohue, S (1997) : Action for Health in Tonga-Shongwe, Technical Report No 2E, Initiative for Sub- district Support, Health Systems Trust Report on an exposure visit to the Impendle/Pholela/Underberg (IPU) district, compiled by the Health and Welfare Workers of the District Van Der Westhuizen, S (1997) Lowveld Region : Annual Report, For the Financial Year : 01 April 1996-31March 1997 46