NZ JOB SEARCH STRATEGY
Transcription
NZ JOB SEARCH STRATEGY
NZ JOB SEARCH STRATEGY WHAT YOU NEED TO KNOW TO FIND A JOB IN NEW ZEALAND. Job searching in New Zealand is very likely to differ from the way in which you job searched in your country. The information provided is a guide to searching for a job in New Zealand including how to write a great CV, where to go to find out about your industry and occupation and how to survive those tricky interviews! JOB SEARCH PREPARATION BEFORE YOU BEGIN To find a job, you need a well-conceived STRATEGY. Every strategy starts with RESEARCH. It is vital that you know what job you are seeking in a New Zealand context, what the rules and norms are in the industry and devise a suitable ACTION PLAN. In this section you will discover what you need to prepare to find a job in New Zealand. This includes the right attitude, the right official documents and accurate information about the working environment. You will also need to be very clear about what your skills are and what you have to offer an employer. QUIZ Question: Before you begin your NZ job search, it is important to prepare. What can you do? a) Research your industry in New Zealand and understand what skills are required here. b) Call another migrant who has been working in New Zealand for over 1 year and ask them questions about the local job market c) Use the Internet to find out as much as you can about New Zealand’s employment practices, job availability, skills shortages and recruitment practices. d) All of the Above Answer: d) All of the Above Those New Kiwis that gain employment the fastest are those who take responsibility for their own job search, and put in the most preparation. Information is essential for a positive and informed start to your Job Search! -2- Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. THE RIGHT ATTITUDE Be positive – the right job is out there for you but along the way, there will be job applications that never get answered, rejection letters and interviews that don’t go well. So how do you stay positive when the process is so painful? Be optimistic – an employer is searching for you right now. Expect some disappointments and believe that employer decisions are not personal. Find a mentor or friend who can motivate you when you are feeling down. Arrange fun activities and take time out from your job searching. Patience and perseverance Finding the right job might take some time. Job searching requires these two elements – patience and perseverance. QUOTE “Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.” John Quincy Adams Proactive You will have to go out and find that great job – it is not likely to come looking for you. This takes courage because you will be talking to strangers and probably in a second language. Employers are attracted to people who are proactive, outgoing and positive. Don’t listen to negative stories – make friends with new and old Kiwis who are successful and working in great jobs. These people will be your role models and will give you sound advice. Looking for work is a job Looking for work is not something that can be done in your spare time. You need to spend at least a few hours each day looking for jobs, visiting and phoning businesses, writing your job applications, answering calls from possible employers, updating your job log and preparing for interviews. Spending hours looking for a job can feel like a waste of time but try to remember that you are also learning about New Zealand, improving your English and gaining experience in dealing with the people and the culture. QUIZ Question: True or False: One day per week should be spent not job searching, but sight seeing, exercising, seeing friends and family. Answer: TRUE! You have 5 days in a working week to job search and 2 days on the weekend. 3Commit yourself to 5 days of various job -search activities, and ensure you take one day off to re-charge yourJob batteries and getatto know your community. Indirectly, you seekers register www.newkiwis.co.nz will also be building up Auckland your own support network and resources by getting out and © 2011 Chamber of Commerce. All Rights Reserved. meeting other New Zealanders in your community. PAPERWORK IRD NUMBER Everyone working in New Zealand is expected to pay tax to the Inland Revenue Department (IRD). Depending on how much you earn this can be 19% - 39% of your earnings. Before you can work legally, you need an IRD number, so organise one of these before you look for a job. For more information on applying for an IRD number, visit www.ird.govt.nz. http://www.ird.govt.nz/library/publications/geninfo/ir595.pdf WORK PERMIT Companies that employ illegal immigrants or people who are not permitted to work, can face serious charges and fines. Employers will want to see proof of a work permit or permanent residency papers – you should apply for these (and ideally get them) before you start your job search. Most job advertisements will specify that applicants must be eligible to work in New Zealand. Visit the New Zealand Immigration Service at www.immigration.govt.nz to find out about New Zealand’s criteria for entry. For more information about the immigration process visit http://www.kiwicareers.govt.nz/lists/advice/immilist.htm BANK ACCOUNT Wages and salaries will be paid directly into your bank account, usually fortnightly or monthly. You will need to have a bank account with a New Zealand bank. CASE STUDY: Ali and Zenat apply for the same job as production supervisor. They have the same training but Ali has a little more on-the-job experience. The company decides to offer the job to Ali but then they find out he has no IRD number and no work permit. Rather than wait for Ali to arrange these things, the company decides to hire Zenat instead. -4- Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. NEW ZEALAND BUSINESS ENVIRONMENT There are around 300,000 businesses in New Zealand 89% of them employ less than six people. You are very likely to work in New Zealand for a small business in a small team. MANAGEMENT STYLE The structure of New Zealand companies is typically flat and not hierarchical which means there are not a lot of layers of management and everyone is respected and valued. This has two major effects for you as a job seeker: You will need to show employers you are comfortable relating to co-workers as a peer group (as equals) and not just that you can give orders or follow orders. Managers refer to their “team” or “staff”, never as “workers” or “subordinates”. Employees and managers refer to each other by their first name. Some jobs may seem to be junior to your experience, but because of a flat company structure the job could still give you room to use your skills and be involved in company decisions. LIMITED INDUCTION AND TRAINING: Learn as much as you can about your new job role and company before you start because employers are looking for people who can do the job, right from the first day! Once you start, pay attention, ask questions and then try to do the job for yourself – your new company will realise everyone takes a while to get used to a new job so do not panic if you forget how to do something. Also check if you do not understand instructions, to avoid making mistakes. MULTI-SKILLED New Zealand employees are multi-skilled rather than specialists. You may be expected to do a large variety of tasks and take responsibility for many areas. GENDER EQUALITY New Zealand prides itself on giving men and women equal opportunities and respect in the workplace: It is very likely some of your job interviews will be with women who will be your manager or co-worker if you are given the job. You should expect this and your attitude should show that this is not a problem for you. Signs of disrespect or harassment towards women in the workplace based on their gender are treated very seriously in New Zealand and can result in a person losing their job. CULTURAL DIFFERENCES: There are several key cultural differences between New Zealand and some other cultures: -5- Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. Direct eye contact that is maintained is seen as a sign of confidence and employers will look for this in prospective employees. Employers will also look for confident body language – so when meeting employers you should stand tall, with your shoulders back and your chin and head level, not bowed. Do not speak too softly. New Zealand has larger “personal space” boundaries than some Eastern cultures. When you are greeting, standing or sitting next to someone, there should be room for another person between you and them. New Zealand workplaces are very social, so be prepared to talk about your personal life and be interested in others. QUIZ Question: Your employer comes to you with a problem. The receptionist has gone home ill with the stomach flu and you have been asked to cover the front desk for the next 2 hours. You are the staff accountant. You would respond: a) No, I’m too busy working on a report for my department. b) Yes, I’m happy to help in an emergency. I do have an important report due, however I can always work on it between phone calls at the desk. c) No, I’m too senior to sit at the front desk answering the phones. Answer: b) Demonstrating your willingness to help and ability to be flexible. This will earn the respect of your employer and team. -6- Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. EMPLOYER’S PERSPECTIVE DO THE JOB Employers need people who can do the job, often from the first day. They value work experience over qualifications. Job seekers must convince employers they have done that job before and can perform the tasks with limited training. Small businesses do not have the time or resources to do a lot of training for new staff. COMMITTED STAFF Employers are looking for committed staff, who are prepared to put in time and effort to make sure their job is done well. Committed staff are happy to be at work, they focus on helping the business succeed and they volunteer to take on extra responsibilities. Replacing staff is time consuming and expensive for any business. Employers are looking for people who will stay a minimum of 2 years. INDISPENSABLE PROBLEM SOLVERS Employers are also looking for problem solvers who have a “can-do attitude”. This means you will always try to figure out a way to get your work done, and won’t rely on others to solve your problems or do things for you. RELIABILITY AND LOYALTY Being reliable and loyal means that your employer can count on you to arrive on time and to get your work done. GOOD SOCIAL SKILLS Employers want to hire friendly people who will get along with their customers and other staff. Even if your English is not perfect, you need to be prepared to talk to people and to answer any questions that people ask. CASE STUDY A company has to decide between two job candidates. A) Ali has better skills and training than the other candidate. In his interview, when the employer asks Ali questions he gives “yes” and “no” answers and does not smile. B) Zenat has good skills but only a limited amount of training. In her interview, when the employer asks Zenat questions she looks at him, smiles and answers his questions with full sentences. The company chooses Zenat for the job because they know she will be able to talk to customers and the other staff. They decide they can give her more training if there are gaps in her skills. -7- Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. ENGLISH – VERBAL AND WRITTEN CONFIDENCE Only one language is spoken in most New Zealand businesses – English. Employers need all employees to be able to speak accurately and confidently to their customers. If your English is not fluent, you need to work on making it better. The best way to improve your English is to use it – ask your family to help by practicing at home, in shops and with any friends that can speak it. Confidence can make up for some lack of English skills. In an interview situation, do not rush, listen carefully, speak clearly and slowly, keep your head up and smile. COMPUTER SKILLS There are very few jobs in New Zealand that do not use computers and it is expected that most employees will have basic computer skills: Microsoft is used in the majority of New Zealand businesses. You will be expected to have a good understanding of Microsoft Windows, Word and/or Excel. A fast typing speed is not required or assessed for most positions. Email is a standard communication tool and most employers will expect you to be familiar with Microsoft Outlook. Many job advertisements will ask you to submit a CV via email. Having an email account is useful for the job search process. You can set up free accounts through sites like www.hotmail.com or www.yahoo.com. Use of the Internet is also common in New Zealand. A basic ability to find information through search engines like www.google.co.nz, and data sites like www.whatis.com is useful and will also help you to research New Zealand and look for jobs. QUIZ Question: You arrive in New Zealand feeling confident and well prepared to get a job. After attending a skills assessment at a large recruitment agency you are told there are concerns about your English. What do you do? a) Go home feeling upset and try to forget it all happened. b) Accept that you are disappointed in the results. The following day, take the initiative to arrange an English as a Second Language assessment and get some specific advice from ESOLNEXT advisors. c) Tell your family and friends to stay away from the recruitment company because they are unfair. Answer: b) Getting feedback about your English can be a wonderful resource. Although you may want to take It personally, you must instead use this information to improve. If you choose to ignore the advice, you will not improve and therefore you may be drastically lowering your chances at employment. *Do NOT badmouth the recruitment company; it is unprofessional and negative and -8will not bring you closer to getting a job. Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. EMPLOYERS ARE RISK ADVERSE Employers want to find employees with: the ability to communicate clearly the right skills for the job a friendly personality loyalty to their job and the company they work for New Zealand has strict employment laws and it is very difficult to terminate staff. Employers are therefore extremely careful when selecting a new employee. As a New Kiwi, you face some barriers to employment and you need to deal with these during the job search process. LACK OF ENGLISH You need to demonstrate your ability in spoken and written English. Have your CV and cover letter checked by a native English speaker, to make sure they have correct spelling and grammar. Practice your English regularly and then use it in the interview process with full sentences and clear answers, not “yes” or “no” answers. If your English is poor, you will need to improve your skills and should consider attending training. http://www.tec.govt.nz/education_and_training/english_for_migrants/english_for_ migrants.htm http://www.kiwicareers.govt.nz/lists/courses/alpha/calpfrm.htm TEAM FIT You need to demonstrate to employers that you can get along with other employees. You may feel shy but it is important that you still smile and make conversation with other people. Shyness can be confused with unfriendliness and that is a barrier to you getting a job. Before you go to a job interview think of three topics you could talk about if you had to have a casual conversation with the employer or another employee – the weather, the result of a recent national sports game or a big news story from the newspaper that day. FLIGHT RISK You need to show the employer you are committed to New Zealand and that you are not likely to leave the country or the job after a short period. In the interview, if your employer asks about this you should explain why you have chosen to make New Zealand your home and detail any other signs of your commitment, for example if you have brought your family, if you have bought a home or if you have gained permanent residency. -9- Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. You should also explain what it is you like about the job and the company you have applied for, and why you can see yourself staying in the role. This information should only be shared in the interview stage and not in your CV and cover letter. OVERQUALIFIED Don’t apply for jobs that you are clearly overqualified for; it wastes your time and theirs. Employers must believe you are committed to the job they are offering and that you are not just taking the position until something better comes along. So the employer knows you are serious about their job, tell them why you like their job and what you think you can learn in the job. Explain why your skills are a good fit with their company and how they can help the company. Never tell an employer that you want this job because you cannot get a more senior position and that you are using their job as a starting point. Employers do not want to feel that you are using them. CASE STUDY Ali and Zenat both apply for a job as an Accountant and they are equally capable of doing the job. A) Ali’s CV lists the skills and tasks he has done in his previous jobs, that match what the employer is seeking. B) Zenat’s CV says she was the Senior Accountant of the largest oil company in her country and managed a staff of 30 people. The employer chooses to interview Ali because he demonstrated that he could do the job. The employer believed Zenat was too senior for the role and had staff performing the functions. - 10 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. KNOW YOUR INDUSTRY Before approaching anyone for a job or submitting a CV, you should learn about the industry that you want to work in and what job opportunities are available in New Zealand. WHAT YOU NEED TO KNOW: how big your preferred industry is in New Zealand who the main businesses are in the industry what growth is predicted in your industry where the bulk of the industry is based (location) what skills are required to work in your industry in New Zealand? TO RESEARCH YOUR INDUSTRY YOU CAN: Study many Job Vacancies that are applicable to you. (How to identify Transferable Skills is covered in the next section) Visit http://www.kiwicareers.govt.nz or http://www.kiwicareers.govt.nz/lists/jobs/talpfrm.htm and carry out a search on your preferred industry or job role. Ask your friends and contacts in New Zealand Speak to the industry group that relates to your preferred industry - ask them whether they can provide you with any information about the New Zealand industry and who else you should talk with to find out more. Call Universities and learning institutes who may also be able to give you information about your chosen career in New Zealand. Find networking opportunities where you can learn about your industry – local community newspapers are an excellent source of information about expos, seminars and free events which may be relevant to your chosen industry. Business organisations like the Chamber of Commerce also regularly host industry events with networking opportunities. - 11 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. QUIZ Question: Why is it important to research and understand your chosen industry before job searching? a) It is critical that you are able to speak confidently about the NZ job market to demonstrate your knowledge of the competition and industry trends. b) It is not important. My Masters degree will surely be enough to get me the job I want. c) I will start to figure things out once I need a job. The company who hires me are responsible for training me on industry standards in NZ. Answer: a) Having a degree is not enough to get a job, for migrants or for locals. You must be able to demonstrate to employers that you understand New Zealand business. It is too late to begin your research when you need a job. Start in advance or risk looking unprepared in the eyes of an employer. - 12 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. INDUSTRY GROUPS ANZA The Association of New Zealand Advertisers Inc P O Box 9348, Newmarket, Auckland Phone 09 300-5932 Fax 09 300-5931 [email protected] or www.anza.co.nz DINZ Designers Institute of New Zealand PO Box 5521, Wellesley Street, Auckland [email protected] or www.dinz.org.nz DMA New Zealand Direct Marketing Association Inc. P O Box 47681, Ponsonby, Auckland, New Zealand Phone 09-303 9470 Fax 09-303 4787 [email protected] or www.dma.co.nz ICANZ Institute of Chartered Accountants of New Zealand PO Box 11 342, WELLINGTON 6034, New Zealand Phone 04-474 7840 Fax 04-473 6303 [email protected] IPENZ Institution of Professional Engineers New Zealand National Office Molesworth House 101 Molesworth St Wellington New Zealand PO Box 12241 Wellington New Zealand - 13 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. Ph: +64 4 473 9444 Fax: +64 4 474 8933 [email protected] or www.ipenz.org.nz Industry Training Federation PO Box 24 194, Wellington Telephone 04 499 8155 Facsimile 04 499 8156 www.itf.org.nz ITANZ Information Technology Association of New Zealand Box 1710, Wellington, New Zealand Phone 04-472-2731 Fax 04-499-3318 [email protected] Financial Planners and Insurance Advisers Association PO Box 5513 Wellington Phone 04 499 8062 Fax 04 499 8064 or www.fpia.org.nz MTA Motor Trade Association PO Box 9244 Wellington Phone 04 385 8859 Fax 04 385 9517 or www.mta.org.nz New Zealand Bankers' Association P O Box 3043 Wellington Phone 04 472 8838 Fax 04 473 1698 [email protected] or www.nzba.org.nz New Zealand Law Society PO Box 5041, Wellington www.lawyers.org.nz - 14 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. New Zealand Retailers Association National Office PO Box 12 086, Wellington [email protected] or Auckland Regional Office PO Box 41 076, Auckland www.retail.org.nz PRINZ Public Relations Institute of New Zealand PO Box 5937, Auckland www.prinz.org.nz TIANZ Tourism Industry Association New Zealand PO Box 1697, Wellington [email protected] www.tianz.org.nz TUANZ PO Box 33 1014 Takapuna Auckland Phone 09 488 1885 www.tuanz.org.nz For more industry associations visit: www.businessnz.org.nz/industryassociations Universities and Institutes The University of Auckland Private Bag 92019, Auckland 1020 Phone 09 373 7999 AUT Private Bag 92006 Auckland 1020 New Zealand Manukau Institute of Technology - 15 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. Private Bag 94006 Manukau City Auckland New Zealand University of Otago PO Box 56 Dunedin Tel 64 3 479 1100 Fax 64 3 474 1607 Information Line 0800 80 80 98 (callers within New Zealand only) Information Line 64 3 479 7000 (callers outside New Zealand) [email protected] University of Canterbury Private Bag 4800 Christchurch 8020 New Zealand University of Victoria PO Box 600 Wellington 6001 NEW ZEALAND Massey University Private Bag 11 222 Palmerston North New Zealand - 16 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. TRANSFERABLE SKILLS Once you have completed your research about the industry you need to identify those skills you have that are valued by the New Zealand employer. WHAT SKILLS DOES THE INDUSTRY WANT: Carefully study 10 Job Vacancies and underline the skills, attributes, experience and qualifications that are asked for in the ads. Create a list of the skills the industry is seeking and then write a list of the skills you have that match. (Download PDF Skills Transfer Sheet) If you do have all the skills make sure they are clearly listed on the front page of your CV. If you do not have all the skills you need, use the same research methods listed above to find out where you can get the skills or whether there is a more junior position you can take to gain entry to your preferred industry in New Zealand. CASE STUDY Ali and Zenat both apply for a position as a Human Resource Manager and have similar experience in the roles in their country. (a) Ali’s CV lists his skills and experience. (b) Zenat undertook study in New Zealand Employment Law and states this in her cover letter and CV – along with her existing experience. The employer invites Zenat for an interview because she is familiar with New Zealand employment law and that is an essential skill required in the job. Ali’s application is rejected. - 17 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. BUILDING A SELLING CV Your CV is your first introduction to employers, so it needs to make a great impression. Your CV should show an employer that you have the skills for their job, it should detail relevant experience and qualifications, and it should explain your personal strengths. It should also be laid out in a clear format and it must be free of mistakes. INFORMATION YOUR CV SHOULD CONTAIN: Personal data – your name, address, contact phone number and email. Other data – you may also choose to include your residency status, driver’s license, but these are optional. Career objective – this is a statement about what you want to achieve through your work. This paragraph needs to be short and specific. You should include your career field and goals. Personal attributes – these are your personal traits and strengths that honestly describe you. Limit yourself to six broad traits and back them up with a short sentence that shows that quality. Your personal attributes will go towards helping your employer decide on your fit with their company – so be aware of what the employer is looking for and check that your attributes match what they want. Specific skills – these are your vocational and transferable skills. Transferable skills include: skills working with people, skills working with objects, skills working with information. Work history – list your most recent job first and work backwards. Write the title of the position you held, who it was with and put the date on the right hand side of the page. List the responsibilities of the role and the achievements you realised in the position – focus on the responsibilities and achievements that are relevant to the job you are applying for. Qualifications, education and training – list your highest qualification first, include the institute you graduated from and the year you graduated. Put any additional training and courses under a separate heading. Verbal referees – you should have verbal referees available on request. A referee is someone that can talk about your skills and abilities and your qualities as an employee – this is often a former employer and preferably should be in New Zealand. Before listing anyone as a referee, you must check they are happy to do this for you. YOUR CV DOES NOT NEED TO CONTAIN: Marital status Gender Age/ Date of Birth Dependents (whether or not you have children) IRD number Salary - 18 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. Nationality or place of birth QUIZ Question: A good CV will “sell” your strengths to an employer, and should include: a) All of your previous employers names and phone numbers b) Your name, contact details and work history c) Your name, age, kids names and work history Answer: b) Do not include employers name and details unless that person has agreed to be a reference for you. Do not included details about your family – the employer needs to know if they want to interview you for the job; let them make the decision based on your skills, not your personal life. REMEMBER Keep it simple. Your CV simply needs to let the employer know what skills and qualifications you have. Keep sentences short and try to limit your CV to two pages. Keep the format simple and easy to read. Your CV should make the employer want to hire you. It is not a list of everything you have ever done and every skill you have. It should be a document that shows the employer your most relevant industry skills, attributes and qualifications – the ones that fit the job you are applying for. New Zealand employers generally place greater value on your work history rather than your qualifications. They want to know you can do the job they are advertising and that you have performed similar tasks in previous jobs. Give clear examples of your experience and try to use the same language as the employer. For example, if the ad asks for “data entry” experience, your CV should talk about data entry and not data capturing as it may be known in your country. Your computer will only identify spelling mistakes – it won’t identify if you are using words incorrectly or out of context. So make sure you have your CV checked by someone who has excellent written and spoken English. Although you will have a standard CV, each time you apply for a new job you will need to look at your CV and change it to suit the job and the employer. This may mean using different language or focusing on different skills. - 19 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. CASE STUDY A company receives thirty CVs and cover letters but is only going to choose five people to interview. C) Ali’s CV and cover letter are ten pages long and list everything he has ever done in great detail. He uses the same CV and cover letter he has used for other applications and does not change it to fit the job he is applying for. D) Zenat writes a one-page cover letter and cuts her CV to two pages. Her letter and CV include her most important qualifications and achievements and she makes sure they match what the employer has said they are looking for. The company does not read all of Ali’s application because it is too long and it is too hard to see whether or not he has the skills they need for the job. They decide to interview Zenat because all her skills seem to match what they are looking for. - 20 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. WRITING A COVER LETTER A cover letter should always be sent with your CV for formal job applications. It should only be a few paragraphs long and should tell the employer why you are the right person for the job, briefly outline your most relevant skills and it may explain why you want to work for their company. It is your opportunity to let the employer know why they should pick you. In your cover letter: Start the letter with your strongest selling point. Talk about the skills and experience you have that match what the employer is looking for in their job candidate. Don’t waste space in your cover letter talking about your experience as a Civil Engineer if you are going for a position as an Accounts Payable Clerk Get straight to the point. The person looking at your application will probably be very busy so they need to know what you have to offer right away. Start your letter with: “I have 8 years experience as an engineer…”. Do not start your letter with: “I am applying for this position because…” Do not oversell yourself – make sure the letter truthfully represents your skills and experience. Keep it brief. Your letter should only be a 3 paragraphs and must not be longer than one page. Keep sentences and paragraphs short and simple. Use good stationery (but not coloured or patterned paper). Always use a computer. Employers will expect to receive typed, formatted cover letters and CVs. Anything else will look unprofessional and will reduce your chances of getting an interview. Check your letter for mistakes. Then have someone else check it. Then use the computer to check the spelling. Then check it again. A mistake in a cover letter sends a bad message to the employer about your skills and your attitude. Make sure you address the letter correctly if it is being sent and if you have the name of the person you are sending the letter to make sure you use it. Do not address the letter to Dear Sir/Madam if you know their name. Finish the letter positively and with a request to introduce yourself in person. “I believe I can make a valuable contribution to your company and would like the opportunity to meet with you in person. I look forward to hearing from you.” REMEMBER: Do not create one cover letter to use for every job you apply for. If you are serious about getting an interview you should take the time to write a cover letter for each new job you apply for. Personalising your cover letters shows you are truly interested in the job being offered. The Internet is a great tool to use when you are writing cover letters because you can find out facts about the company or industry you are applying for and include it in the letter. - 21 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. You will be expected to send your cover letter and CV by email for some jobs. So be prepared to attach your cover letter and your CV to an email. Pay attention to whether the employer wants the cover letter in the body (the main part) of the email or as an attachment. Sample cover letter http://www.vuw.ac.nz/st_services/careers/job_hunting/cover_letters_format.html QUIZ Question: You are looking for a job to support your family, preferably in management. After 2 months of unsuccessful applications, you decide you must now take any job, as things are getting desperate financially. You start to send your general management Cover Letter and CV out to apply for jobs as a shop assistant, but you are not getting any interviews. Why not? a) The employer feels you do not pay attention to detail, as you sent a Management CV for a very junior role. She assumes you must have applied in error and deletes your CV. b) The employer reads your CV but assumes you will leave the shop assistant role as soon as you get a better job offer in Management. c) Your Management CV does not demonstrate any of the skills listed in the job advertisement for Receptionist. Your CV gets deleted. d) All of the above Answer: d) Regardless of the role you are applying for, you must tailor your CV to each individual application and company to demonstrate you are committed to working for that company in that specific role. Otherwise, the employer will assume you are using this role as a “stepping stone” to something better. - 22 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. JOB SEARCHING Have you conducted extensive research on your industry and occupation in New Zealand? Do you know what employers are looking for and do you believe you have those skills? Have you undertaken training to fill and skill gaps that you may have? Have you prepared a great looking CV and Cover Letter? Now you are ready to start searching for job This section of our website tells you where to look for job vacancies and outlines networking opportunities – a very common method for finding jobs in New Zealand. It also looks at the basic guidelines for applying for jobs, talking to employers and how to prepare for job interviews. WHEN JOB SEARCHING REMEMBER: Be open to job opportunities. Look at a number of different areas and locations, remember New Zealand companies are generally small so try not to limit yourself to big corporate employers. Do not dismiss jobs that are not labeled as full-time – contract positions can be for 12 months or longer and smaller contracts and part-time positions can lead to bigger roles and opportunities. If you get a rejection letter, remind yourself that job was not the right one for you. If the letter has any information about why you were not chosen or about a gap in your skills, use the information to prepare for your next job application. If you got to the interview stage and did not receive any feedback about why you were not chosen, go back to the employer and ask if they can give you any advice to help your job search. - 23 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. YOUR JOB SEARCH STRATEGY Where you look for a job will depend on what kind of job you are looking for, and in what industry. 80% of jobs are never advertised. Newspaper advertisements and online job sites are only two of many places to look for jobs. Think about where jobs in your industry are advertised and who you should contact. Contact your industry body (LINK to industry body list in “Know your industry”) Some industries also have their own job sites. Use a search engine like www.google.co.nz to look for specific job sites. Some of the bigger employers advertise jobs on their own company website, so find out who the major companies and organisations are in your industry and check their websites frequently for updates. ADVERTISED JOBS Online jobs ads Online sites allow you to search by industry, position, location and whether or not you want a full-time or part-time position. Many of the sites make the application process very simple as well, allowing you to store a CV online and send it straight to an employer when you find a job you are interested in – be aware that this means you are not adapting your CV to suit the positions you apply for. Sites like www.seek.co.nz also let you set up “job alerts” which tell you when a job in your industry/profession is being advertised. http://www.worksite.govt.nz/ http://www.kiwicareers.govt.nz/lists/vacancy/vaclist.htm www.netcheck.co.nz www.seek.co.nz Newspaper job ads The New Zealand Herald (nationwide) lists job vacancies every day, and has particularly strong offerings on Mondays, Wednesdays and Saturdays in the Careers or Workplace section. Regional newspapers such as the Otago Daily Times Community/local newspapers, these papers are often free and delivered in the post. This is a particularly good option for job seekers looking for small, local positions. Notice boards Look out for notices in shop windows, and notice boards outside supermarkets and community centres and inside universities and tertiary institutes. The advantage for the job seeker is that these positions often attract fewer applicants and have a more immediate start date. - 24 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. This is only suitable for job seekers looking for more junior roles. - 25 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. QUIZ Question: Farrah is a 20 year old migrant looking to start her first job in administration. The best place for her to look is: a) www.netcheck.co.nz b) Notice boards and community newspapers c) She won’t need to look; she’ll hear of something. NZ has lots of jobs right now! Answer: b) A job will not come and find you! You must search and put in the effort. For a first time junior level job, you should start by looking at Notice Boards and in community newspapers. Don’t limit yourself to only looking on-line as these sites have very high application rates and therefore increase the number of competitors. NETWORKING Industry expos are a great place to meet possible employers. Go prepared: Dress professionally. Express your interest in the industry and ask for information about the local industry. If there is an opportunity, ask them where you should look and who you should contact to find a job in their industry. If an employer offers to have a look at your CV, make sure you write down their details and send it to him or her immediately with a brief note reminding them who you are and what you are looking for. Call employers in your industry. Introduce yourself and ask for a few minutes of their time to discuss the New Zealand job market. Choose a good time for these phone calls – Mondays and mornings are generally very busy, so try later in the week in the early afternoon. When an employer agrees to meet you, use the time to find out about the local industry and what kind of skills required. Be professional – do not ask for a job or complain about the local job market. Other contacts Contacting people in your industry is a great way to network but don’t forget about your own contacts. List everyone you know in New Zealand and tell them you are looking for a job. Tell them what you are looking for and ask them if they know anyone you can contact about work like this. - 26 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. o o o o o o o o Friends Family Tutors Neighbours Parents of your children’s friends. Bank managers Religious associates Sporting contacts If you are given a name to contact, prepare what you are going to say before you ring and/or meet the person, and be confident. When you talk to them, use phrases like: I believe you may be able to help me I am in job-search mode I would appreciate if you would look at my CV and make referrals Can you suggest anyone I should talk to or where I should look for a position When you use personal networks, be careful not to abuse relationships by demanding a job or by taking up too much time. CASE STUDY Ali and Zenat each decide to attend a local IT conference. Both are well presented and make a good impression to the IBM representative, Bob. After a quick discussion with each candidate, Bob gives each applicant his business card. A) Ali calls Bob the same day as the Expo, and begins asking numerous detailed questions about the New Zealand IT industry. He tells Bob he needs a job and e-mails Bob 2-3 times per day with his CV. B) Zenat waits for Bob to settle back into work following the Expo. She emails Bob a brief introduction, which reminds him of her, and asks for a good time to call him for a 5 minute informational interview. Zenat leaves her contact details in her e-mails. Bob deletes Ali’s emails and stops taking his phone calls, remembering his poor timing and desperate approach. Bob remembers Zenat and phones her right away to find out more. He is impressed by her professionalism - 27 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. APPLYING FOR JOBS As soon as you find a job you are interested in applying for, take down the details, research the position based on any information you have (for example the name of the company) and apply immediately. Read the job advertisement very carefully. Write down the skills and qualifications the employer is asking for and make sure you address these in your CV and cover letter. Do not use the closing application date as an excuse to delay getting your application ready – you want to be first not last to apply. Before sending your application recheck your spelling and grammar and make sure someone else has checked it for you. Apply the way you have been asked to. If it says email only, do not post an application. You may follow your application with a phone call after a few days but keep it brief. Do not phone the company if it expressly asks candidates not to. Record your application and the details of the job in your “job application log” so you can remember what you have applied for. JOB APPLICATION LOG You may apply for twenty jobs before you find the right one, so it is very important you keep track of what you have applied for. A job application log will help you remember all the important details about jobs you have applied for. Keep your log near the phone, so when an employer calls you about one of your job applications you can quickly figure out which job it is and what skills and qualifications you need to focus on. Every time you apply for a job you need to keep a record of: The job title/ name of the position The name of the company (if known) The name of the contact you applied to (if known) The date you applied for the job The closing date for applications (this will give you some idea of when you could be contacted) A copy of the job advertisement for the position (if you are responding to an internet or newspaper advertisement) Your application, including your cover letter and CV Any correspondence you receive about the job A list of the key skills and qualities that the job requires and a matching list of your skills and relevant experience – this information can be used if you get a initial phone interview and to prepare for a face-to-face interview. - 28 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. TALKING TO EMPLOYERS While you are job searching, your home phone and cell phone become business phones. Your family will be supporting you in your job search, so explain to them how important it is for them to answer the phone clearly and to take specific messages if you are not available. When you are job hunting, always answer your phone professionally, politely and in English. Ask your family and friends to do the same. Script a polite, professional response for your family, when answering your calls. “No I am sorry, Zenat is not available right now. Can I take a message and get her to call you as soon as she gets back?” Leave your mobile phone number by the phone, so your family can pass it on to the employer to contact you directly. Return calls immediately. If the employer is not available when you return their call, leave a clear message and keep trying. CASE STUDY An employer has looked through all his applications and decided to make some followup phone calls. He is very interested in Ali and Zenat for the position of “site engineer”. A) Ali answers the phone clearly and confidently but when the employer introduces himself, Ali cannot remember which job he applied for with the company. The employer asks Ali why he wants the job and what skills he has to offer the job. Ali still cannot remember what the job is so he can only give a vague answer and he sounds unsure. B) Zenat answers the phone clearly and confidently, with her job log in front of her. When the employer says who it is, Zenat quickly finds the right application and answers that she is very pleased to hear from him as the position as a site engineer for his company is something she believes she is well suited to. When the employer asks her what skills she has Zenat is very specific and confident. The employer tells Zenat he would like to see her for a face-to-face interview. Ali does not get an interview. - 29 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. INTERVIEW SKILLS PHONE INTERVIEW Employers may “phone screen” a number of applicants before deciding who to interview face to face. If the employer rings you it means they are interested, which is good news. You may have no warning the call is coming – so prepare your answers when you create your application. Stay calm and speak clearly and slowly. Refer to your job application log so you know the skills the job requires and the skills and experience you have that match what the employer wants. Listen carefully to what the employer asks you. Answer the question and do not provide a whole lot of extra information that has not been asked for. Stand confidently and smile, as this will affect the way you sound. FACE-TO-FACE INTERVIEW You will know this is coming, so there are no excuses for being unprepared. The best way to prepare for an interview is to PRACTICE, PRACTICE, PRACTICE. BEFORE THE INTERVIEW: Make sure you have the correct date and the time of the interview. When the appointment is made ask who the interviewer will be and if there will be more than one person (i.e. a panel interview). Make sure you know where the company is and how to get there. Make sure you have arranged transport and that you know how long it will take to get there. Decide what you are going to wear and get it ready. Research the company and the role. You may be asked questions about the company and why you want to work there. Read the CV and cover letter you prepared for the job and take note of your skills and achievements. The employer has chosen to meet you because of your application and they will want to talk to you about what you have written. Think about the questions you might be asked and think about how you will answer them. Be prepared to give specific examples of each of your stated skills and personal attributes. Question: “Your CV says you have excellent analytical skills. Could you tell me about a time when you used your analytical skills?” Question: “Your CV says you have great customer service skills. Can you give me an example of dealing with a difficult customer?” ON THE DAY: Give yourself plenty of time to get to the interview. You do not want to be late nor do you want to arrive too early. Be at the reception desk 10 minutes prior to the interview. - 30 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. Greet the interviewer by name and introduce yourself with a firm handshake. Remind yourself you have the skills for the job. Do not rush through your answers. Take your time and speak clearly. Listen carefully to what is being asked and answer the question. Do not give “yes” or “no” answers, unless the employer is just checking a piece of information with you. Do not be repetitive or babble – too much talking may bore the interviewer. Make sure your answers have a beginning, middle and end – concise and articulate answers will impress the listener. Be prepared to ask your own questions. Intelligent questions can help to show your knowledge of the job, the company and the industry. Questions also show you are interested in the company and the job and that you have been thinking about the position. PERSONALITY If you are asked for an interview, the employer will already believe you have the skills to do the job. A lot of what a face-to-face interviewer is trying to find out is if you will fit into the company – your personality. In a small business or small team in a large company, the personalities of the different people are very important. Will the team get along with each other? Is this someone I want to spend 40 hours a week with? What to do: Relax, smile and be genuinely interested in finding out about this person and company. Enjoy yourself, interviews can be fun – they are a learning experience and an opportunity to meet new people. Be confident about your skills and experience. Be prepared to talk about things other than work – your family, the traffic, the weather, parking, sports, the office décor, the beach, almost anything that will interest you and the interviewer. Humour is a big part of kiwi culture, particularly if you make jokes about yourself. Your objective is to make friends with the interviewer. If there is more than one interviewer, make eye contact with everyone around the table. What not to do: Be so nervous that you are unable to express yourself. Be shy about using your English – words are always better than silence. - 31 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. QUIZ Question: You arrive 10 minutes before your interview well dressed and confident in your research. Your interview starts off very well, but you begin to have trouble understanding the questions due to the accent of the interviewer. You should: a) Guess: nod and smile, and answer based on what you think they asked. b) Politely ask, “would you mind repeating the question please?” If necessary, rephrase what’s being asked to clarify your understanding. c) Respond, “what?” and “pardon” throughout your interview; it’s not your fault she speaks too quickly. She should really learn to slow down! Answer: b) Do not smile and nod if you do not understand the question! You are making a fatal error by demonstrating that you will not ask questions and that you will make mistakes, rather than clarifying instructions. You will also appear to have very low comprehension, as the employer may assume you don’t know how to ask for clarification. - 32 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. INTERVIEW QUESTIONS Practice and preparation are the keys to a successful interview. There are hundreds of questions an employer might ask, but they are all trying to assess your skills and attributes, how you work and if you will fit into their company. Answer positively and truthfully and stick to the question. Keep in mind the type of job and the type of company you are talking to when you answer the questions. Common Questions Why did you apply for this job? What skills do you have that make you suitable for this job? Briefly, talk to me about your work history. You have previously worked in a very different working environment, what do you see the differences as being? How have you prepared for those differences? What achievements are you most proud of in your career so far? Do you prefer to work in a team or by yourself? What have you been criticised for at work? How do you respond to criticism? Are you a leader or a follower? Tell me about a difficult situation at work and how you dealt with it? Where do you see yourself in five years? How do you cope with stress? What would you describe as your biggest weakness? Why did you decide to work in New Zealand? Tell me what you know about this company and the job we are offering? What parts of the job we are offering excite you? How would you describe yourself? What do you want to know about the job and the company? Some guidelines on how to answer these questions are available at: http://www.vuw.ac.nz/st_services/careers/job_hunting/common_interview_questions.htm l QUIZ Question: A SKILL is the ability to do something. An ATTRIBUTE is a personality quality. NZ employers need to see a good balance of both when they meet you. Question: Which of the following are attributes? a) Touch Typist 65 wpm b) Independent c) Chartered Accountant Answer: b) - 33promote During your interview it is a good idea to your attributes, as well as your skills. Some common attributes are independence, team player, strong work ethic, Job seekers register at www.newkiwis.co.nz welcoming personality, discretion, approachable…. © 2011 Auckland Chamber of Commerce. All Rights Reserved. Do not only focus on your skills or you could be overlooked. STARTING YOUR NEW JOB Starting a new job is an exciting and sometimes intimidating step – especially if it is your first job in a new country. This section contains some basic information about what you can expect in your first week, coping with the uncertainties of a new job and what your rights are as an employee in New Zealand. - 34 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. NEW ZEALAND EMPLOYMENT LAW Employment Agreements Every employee must have a written employment agreement. It can be either an individual agreement or a collective agreement. There are some provisions that must be included in employment agreements by law, and there are also a number of minimum conditions that must be met regardless of whether they are included in agreements. Employment law also provides a framework for the process of negotiating additional entitlements. Minimum pay You must be paid at least the minimum wage if you are: a full-time employee a part-time or casual employee a home-worker, or paid totally or partly by commission or on a piece rate. There are three minimum wage rates: the adult minimum wage the new entrants’ minimum wage, and the training minimum wage. The adult minimum wage applies to employees aged 16 years and over, who are not new entrants or trainees. New entrants are 16 and 17 year olds who have been employed for less than 200 hours or three months; who are not supervising or training other workers; and who are not trainees. Trainees are employees aged 16 or over who are required by their employment agreements to undertake at least 60 credits a year in a registered training programme. A small number of people hold an exemption from the minimum wage. Minimum pay rates are reviewed each year. Information about the current minimum wage levels is available on the Department of Labour’s website at www.ers.dol.govt.nz/pay/ Your employer generally needs to get your written consent to make deductions from your pay, or to pay your wages in a form other than cash. This consent can be included in your written employment agreement. Some deductions, for example PAYE personal tax, student loan and child support, are required by law and do not need your written consent. Your employer can’t pay employees differently if the only difference is whether they are male or female. - 35 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. Break Entitlements You are entitled to the following rest breaks and meal breaks during a work period: one 10-minute paid rest break if you work for 2 hours or more but not more than 4 hours one 10-minute paid rest break and one unpaid 30-minute meal break if you work more than 4 hours but not more than 6 hours, and two 10-minute paid rest breaks and one unpaid 30-minute meal break if you work more than 6 hours but not more than 8 hours. These requirements begin over again if your work period is more than 8 hours. Employees and employers can agree to the timing of rest and meal breaks. If they cannot agree on the timing, the rest and meal breaks must be evenly spread throughout the work period where reasonable and practicable. Employers and employees can agree to more and/or longer entitlements to rest and meal breaks. The new rest and meal break minimums will not apply to employees who already get more or longer breaks under other laws, or are required to take breaks under other laws (for example, drivers covered by the rest break requirements in the Land Transport Rule: Work Time and Logbooks 2007). Employers are also required to provide appropriate breaks and facilities for employees who wish to breastfeed or express breast milk while at work or during work time where this is reasonable and practicable under the circumstances. In determining what is reasonable and practicable, employers can take into account their operating environment and resources. These breaks are to be paid only if the employer and employee agree they will be. Employers and employees can agree to use a rest or meal break for the purposes of infant feeding. More information about break entitlements is available on the Department of Labour’s website at: www.ers.govt.nz/relationships/breaks.html. Annual Holidays You are entitled to four weeks' paid annual holidays at the end of each year of employment with any one employer. If you leave your employer before completing a full year of employment, you should get 8% of your gross earnings, less any holiday pay you have already received. You can agree to holiday pay on a “pay as you go” basis if you have: a job for a fixed-term of less than 12 months a casual job where you work so irregularly that it isn’t practical for your employer to give you four weeks’ annual holiday. This means that your employment agreement has to say clearly that this is how you will be paid and the amount paid. Holiday pay must be at least 8% of your gross earnings and recorded separately on your pay slip. - 36 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. More information about annual holidays is available on the Department of Labour’s website at www.ers.govt.nz/holidays_act_2003/ Public holidays There are 11 public holidays each year. If they fall on days you would normally work, you are entitled to be paid for that day, even if you do not actually work on that day. If you work on a public holiday, you: must be paid at least time-and-a-half for the time you work are also entitled to an alternative holiday, if the public holiday falls on a day that you would normally work. More information about public holidays, and when they occur, is available on the Department of Labour’s website at www.ers.govt.nz/holidays_act_2003/ Sick leave After six months’ employment with an employer, you are entitled to five days' paid sick leave a year. You can take sick leave for yourself or to care for your spouse or partner, dependent child or parent. Unused sick leave can accumulate up to 20 days. After three consecutive days of sick leave, an employer can request proof of the illness such as a medical certificate. Sick leave cannot be exchanged for payment and are not paid out at the end of the employment relationship. Special eligibility tests apply for people with variable hours and in intermittent employment. See our web page at www.ers.govt.nz/holidays_act_2003/ for more information. Bereavement leave After six months’ employment with an employer, you are entitled to paid bereavement leave of: three days on the death of a spouse or partner, parent, child, sibling, grandparent, grandchild, or your spouse’s or partner’s parent, and one day if your employer accepts that you’ve suffered a bereavement on the death of any other person not included above. You do not have to take all of your bereavement leave entitlement at the same time. Special eligibility tests apply for people with variable hours and in intermittent employment. See our web page at: www.ers.govt.nz/holidays_act_2003/ for more information. Parental leave You may be entitled to parental leave if you have worked for the same employer for an average of at least 10 hours per week, and at least one hour in every week or 40 hours in every month, for either the immediately preceding six or 12 months before the expected due date of your baby or the date you first assume care of a child you intend adopting. If you meet the six-month employment eligibility criteria or have been self-employed for six months immediately preceding the expected due date of your baby or the date you - 37 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. assume care of a child you intend to adopt, you may be entitled to 14 weeks’ paid parental leave (some or all of which can be transferred to an eligible spouse/partner). If you meet the 12-month eligibility criteria, you may also be entitled to up to 52 weeks’ extended parental leave (less any maternity leave taken), which can also be shared with a spouse/partner if they meet the 12-month eligibility criteria. A spouse/partner with six months’ service may be entitled to an additional one week’s unpaid paternity/partner’s leave, and a spouse/partner with 12 months’ service may be entitled to two weeks’ unpaid paternity/partner’s leave. Up to 10 days’ unpaid special leave for pregnancy-related reasons is available for a pregnant mother before maternity leave begins. It is illegal for an employer to either dismiss or discriminate against an employee on grounds of pregnancy or for taking parental leave. Other leave rights You may also be entitled to other rights in some situations. For example: If you are injured in an accident at work or somewhere else you may be eligible for accident compensation. Your nearest ACC office can give you information about this (see the blue pages in the front of the phone book) or call ACC Claims Enquiries on 0800 101 996. If you do full-time or part-time voluntary training in the armed forces, you may be able to get unpaid leave. Flexible working arrangements Employees with caring responsibilities have a statutory right to request a variation to their hours of work, days of work, or place of work. To be eligible you must be caring for someone and have been employed by your employer for at least six months prior to making the request. When making the request, you must explain how the variation will help you to provide better care for the person concerned. Employers must consider a request and can refuse it only on certain grounds. Equal pay & equal rights Your employer can’t pay employees differently if the only difference is whether they are male or female. Also, in most cases, your employer cannot discriminate in hiring or firing, pay, training or promotion because of your race, colour, national or ethnic origin, sex or sexual orientation, marital or family status, employment status, age, religious belief or political opinion, or if you have a disability, or participate in certain union activities. Fixed-term employees You can agree to be employed for a fixed-term rather than being a permanent employee. Your job may be for a certain time (e.g. for six months) or until something happens (e.g. when the project ends) or until work is completed (e.g. until the fruit is picked). You have the same rights as other employees, except that your job will finish at the end of the fixed-term. Your employer can only offer you fixed-term employment where: - 38 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. there are genuine reasons for it (like seasonal work, project work, or where you are filling in for a permanent employee on leave), and your employer tells you the reasons and how or when the employment will end, and you agree to this in your employment agreement. Like other employment agreements, fixed-term agreements must be in writing. Employees who are on trial periods of up to 90 days A new employer – who employs 19 or fewer employees – can provide you with an offer of employment that includes a trial period. A trial period is voluntary, and must be agreed to in writing in good faith as part of your employment agreement. A trial period may be agreed to only if you have not previously been employed by the employer. If you are given notice of dismissal before the end of a trial period, you cannot raise a personal grievance on the grounds of unjustified dismissal. You may, however, raise a personal grievance on other grounds, such as discrimination or harassment or unjustified action by the employer that disadvantages you. If any employment relationship problem arises during the trial period, or if the employee is dismissed, the employee and the employer can access mediation services. Employees on trial periods are entitled to all other minimum employment rights in relation to, for example, health and safety, employment agreements, minimum pay, annual holidays, public holidays, leave and equal pay. Extra rights for employees doing certain catering, cleaning, caretaking, laundry and orderly work Special rules apply to employees who do this type of work where their employer’s business is sold or their work is contracted out or given to a new contractor. You can obtain further information by visiting www.dol.govt.nz or by contacting the Department of Labour on 0800 20 90 20. Union membership rights You have the right to decide whether you want to join a union and, if so, which union. It is illegal for an employer to put unreasonable pressure on you to join or to not join a union, or to discriminate against you because you joined or didn't join a union. It is also illegal for anyone else to put unreasonable pressure on an employee to join or to not join a union. Union members may be nominated by their union to undertake employment relations education on paid leave, and have rights to attend paid union meetings. You can also require your employer to deduct union fees from your wages and pay them to your union. You can ask your union about this. Employment relationship problems Sometimes you might be worried about something at work. Maybe you’re not sure if your employer is paying you enough, or letting you have the leave you should get. Perhaps - 39 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. you think your employer has done something unfair, or hasn’t stopped something unfair happening. First, you should check your facts, and talk about the problem with your union or a family member or friend, or with an advisor. You could either visit www.dol.govt.nz or contact the Department of Labour on freephone 0800 20 90 20 for information about your rights and obligations, and what to do. You should talk about the problem with your employer. You could take a union representative, a family member, a friend or other representative to support you. If you and your employer can’t resolve the problem by talking, a mediator or a labour inspector may be able to help. The service is free – call 0800 20 90 20 to find out more. - 40 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. QUIZ Question: During your interview, your employer asks your age and if you are married. These questions make you uneasy. What should you respond? a) You tell the employer that it is none of her business b) You provide your age and say that you are single, ignoring your own concerns about the question. c) You smile and gently suggest you are in excellent health with a stable home life, which makes you a great candidate for the job. Answer: c) Although you have every right not to answer the question, it is better to handle the situation politely. Some employers may not be aware of employment legislature. - 41 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved. STARTING YOUR NEW JOB If you are feeling nervous about your new job remind yourself that the employer chose you because they thought you were the best person for the job and because you had the right skills. So, you can do it. Get a good sleep the night before you start your job. In the first week and especially on the first day you will be learning a lot – the names of the people you work with, company procedures, how to use equipment and all the tasks that your job requires – so you cannot afford to be tired. Set your alarm clock. You do not want to be late to work in your first week (or ever!) so give yourself plenty of time to get ready. Choose what you are going to wear the night before and have it ready to put on. If you are travelling by public transport make sure you know the timetable and what time you need to catch the bus or train to get to your workplace on time. You should practice taking public transport to your work before you actually start the job. To help you remember all the information you learn in the first few days and weeks you should carry a notebook and take note of important details about your job and the people you work with. You may receive some basic training when you start your job and it will help you remember and use the information if you take some notes. Ask questions. Don’t be afraid to ask questions – it is a great way to learn about your new job and your new company. If no one is available to answer your questions right away, keep a list of them and then ask your manager or colleague when they next have some time. You may meet the people you will be working with for the first time. Remember that you will be spending a lot of time with them from now on, so make an effort to smile and be friendly and to talk to them. You should also learn the names of the people you work with and learn how to say them correctly. If you have not already signed a job contract, it is likely you will do this on your first day. Your contract will contain information about what you are being paid, how much leave you are allowed, what your job requires you to do and how much notice you have to give your employer before you leave. Read it carefully and make sure your contract gives you at least the basic rights listed under the “New Zealand Employment Law” section. If you have not already, you will probably be expected to fill out paperwork to enable your employer to process your pay and your tax. To make this process as easy as possible you should have your IRD number and your bank account number ready to give to your employer. See the “Before you begin” section. Having these details ready will ensure there are no delays for your first well-earned wages. Good luck on your job search and congratulations on taking a practical step towards your New Zealand working career. - 42 - Job seekers register at www.newkiwis.co.nz © 2011 Auckland Chamber of Commerce. All Rights Reserved.
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