ADAM ALALOUF

ADAM ALALOUF
215.327.1771
1512 South Broad Street, Philadelphia, PA 19146
http://www.linkedin.com/in/alalouf
[email protected]
PROFILE
Sales Management, Merchandising, and Information Systems Integration
Innovative and customer-focused manager with broad experience in retail operations, creative merchandising,
and information systems for luxury consumer products. Respected team builder who drives quality performance
and implements new strategies to achieve sustained results for competitive advantage. Possesses strong
analytical skills anchored in cutting-edge technologies, cultural competence with international clientele, and
interpersonal skills that promote trust and accountability, including:
Luxury Retail Management
B2B Sales
Customer Resource Mgmt.
Event Planning & Trade Shows
Information Systems (MIS)
Enterprise Resource Planning
Inventory & Point of Sale (POS)
Database Management
Teaching & Training
Performance Management
Social Media
Web-Application Development
EXPERIENCE
Instructor, Interpreter and Translator
LINGUAL INSTITUTE OF PHILADELPHIA – Philadelphia, PA
8/2011—Present
A principal provider of language services in the Philadelphia region providing top-quality services for law firms, government agencies, major
corporations and private individuals for over twenty years.
Designed and taught accelerated language course for the U.S. Department of Defense to prepare students for
proficiency exams. Provided interpretation and translation services for clients during courtroom hearings and
depositions.
 Achieved client language proficiency in Defense Language Proficiency Test within 10 weeks.
Assistant General Manager
HOLT’S CIGAR HOLDINGS, INC. – Philadelphia, PA
3/2004—12/2012
A purveyor of the finest imported premium handmade cigars, smoking accessories, and fountain pens, providing the best selection and
customer service in the industry since 1898.
Upheld a key sales position in the flagship store, serving up to 600 customers daily and generating $5 million in
annual sales. Managed information system change by collaborating on ERP projects, designing POS interfaces, and
supervising digitalization of inventory procedures. Installed creative merchandising displays to drive cross- and
up-selling programs.
 Managed front-line retail operations and spearheaded high-profile sales events grossing up to $180,000
per day and averaging 25% increase per year.
 Transitioned store from mechanical to digital POS and ERP systems, reducing transaction error and
inventory variances by 95%.
 Cultivated a niche business for high-end writing instruments. Trained a team of 10 sales associates and
quadrupled this portion of business within one year.
 Managed creative visual displays for store events and shop-in-shops for brands such as Montblanc, S. T.
DuPont, and Cross, improving brand placement and generating repeat orders and higher sale averages.
Annual International Trade Show Delegate
ASHTON DISTRIBUTORS – Philadelphia, PA
Summers 2005—2012
An international provider of premier imported handmade cigars, imported European smoking pipes and humidors, and imported luxury
lifestyle accessories.
Managed B2B sales, product demonstrations, and creative visual displays. Hosted customer appreciation events
with average budgets of $75,000 per event.
 Supported a team of 12 sales reps on a trade show floor that handles over 1,000 visitors daily and books
over $1 million in daily sales.
 Managed product training, merchandising, and sales of handcrafted pipes, humidors, and leather goods.
Technical Research Assistant, Department of Management Information Systems
TEMPLE UNIVERSITY FOX SCHOOL OF BUSINESS – Philadelphia, PA
4/2011—5/2012
Temple University’s Fox MIS Faculty was Ranked #1 in the world for research in 2010 and 2012.
Coded research software for the MIS research project on politics and social media, “Web 2.0 and Politics: The
2008 U.S. Presidential Election and an e-Politics Research Agenda” by Wattal, Schuff, Madviwalla, and Williams,
and gathered volunteers to participate in MRI-based research on neural decision making, “Neuro 2.0: How
Advertising Works Today” by Dimoka, Pavlou, and Venkatraman.
 Programmed software that fetched crude data from social media sources and produced XML reports.
EDUCATION
TEMPLE UNIVERSITY FOX SCHOOL OF BUSINESS
Bachelor of Business Administration, Major in Management Information Systems
 Cumulative GPA: 4.00, Summa Cum Laude
 2012 MIS Student Achievement Award
 Winner of the Fox MIS e-Portfolio Contest
o Selected to win by WordPress founder Matt Mullenweg.
o Conducted how-to seminars in professional development classes.
Awarded 5/2012
LANGUAGE PROFICIENCY
Native fluency in Hebrew and English
Professional proficiency in Spanish
Elementary knowledge of Arabic, Italian, and French
TECHNICAL SKILLS
ERP Systems:
Development Tools:
215-327-1771
SAP ERP | Oracle | Microsoft Dynamics ERP, CRM | Great Plains | RMS
WordPress | Dreamweaver | Visual Studio | HTML | XML | SQL | Visio | Project
Adam Alalouf
[email protected]