Youngstown State University Bookstore

Youngstown State University Bookstore
The YSU Bookstore proudly supplies the academic community with new and used cheap textbooks,
supplies, and tools for the mind. The YSU Bookstore is an institutional store that has served the
community for over thirty years. The YSU Bookstore has adhered closely to its mission of providing goods
and services at the lowest possible prices consistent with sound business policy. Its diverse selection of
discounted new and used textbooks, collegiate clothing, and supplies reflects the wide variety of
backgrounds and interests that make YSU a world-class institution.
Key Indicators of Success
Goal
Rev 11/10/11
2008
2009
2010
2011
$5,650,000
$5,635,000
$5,476,000
$5,811,000
$5,898,000
Book Rentals
$300,000
NA
NA
NA
$166,000
Continue to show growth as a
popular option among students
YSU Merchandise Sales
$475,000
$568,000
$467,000
$423,000
$509,000
In FY 2012, merchandise is
down approximately 7%
Buyback dollars to students
$800,000
$877,000
$788,000
$890,000
$879,000
As rentals grow, buyback dollars will continue to decrease
<.10%
.12%
.12%
.02%
.07%
Industry average is .50%
Student Satisfaction: Bookstore Staff*
5.59
NA
5.80
5.76
NA
In 2010, ranked 26 of 89
participating institutions
Student Satisfaction: Bookstore Items
Variety and Price*
4.26
NA
4.52
4.41
NA
In 2010, ranked 23 of 89
participating institutions
Total Sales
Loss due to theft
* Satisfaction scored on a scale of 1(highly unsatisfied) to 7 (highly satisfied) in the
Educational Benchmarking Incorporated (EBI) College Union/Student Center Survey.
= Significant Progress
Notes
Bookstore contributes
$600,000 annually to YSU
= Maintaining
= Progress Needed
How the YSU Bookstore Saves Students Money
1. Price
YSU’s textbook margin is 3-8% below typical pricing at most university bookstores. Accordingly, YSU students save a few dollars on every new and used textbook they purchase compared to students at most other
universities.
2. Used Books
At YSU, more than 48% of textbooks sold are used books. The national average is 31%. That means students
taking six classes at YSU will typically be able to purchase used books for one additional class versus the
national average.
3. Rentals
Textbook Sales FY 2011
National Average
31%
69%
Used
New
YSU started a rental program where students can rent books for up to 60% off the new retail. In the first
year, more than 3,400 books were rented resulting in upfront savings of over $151,000.
4. Buyback
YSU pays our students more for their used books than the national average. In addition, because we are so
aggressive about acquiring used books we return more money to our students than the national average.
Nationally, the average fulltime student gets back $70/year during buyback. The average fulltime YSU student
received $77.60 last year.
Conclusion:
YSU students typically save 10% compared to what they would have to pay at another university.
YSU
48%
52%
Used
New
Source: NACS 2010 College Store Industry Financial Report
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