Betty Ford Center Medical Director CONFIDENTIAL

Betty Ford Center
A part of the Hazelden Betty Ford Foundation
Rancho Mirage, CA
Position Specification
Medical Director
CONFIDENTIAL
Prepared by
James U. King, III
Elizabeth (Beth) Frye, M.D.
Wendy L. Brower McLeod
February 2014
This Position Specification is intended to provide information about Betty Ford Center, a part of the
Hazelden Betty Ford Foundation, and the position of Medical Director. It is designed to assist qualified
individuals in assessing their interest.
TABLE OF CONTENTS
Page
The Opportunity
1
The Organization
2
The Position
7
Candidate Experience and Competencies
12
Opportunities and Expectations for Leadership
15
The Community
17
Procedure for Candidacy
19
Appendix
20
The Opportunity
This is an exceptional opportunity for a seasoned, mission-oriented physician who has a passion
and deep commitment to helping people who suffer from alcoholism and drug addiction. The
Betty Ford Center is seeking a new Medical Director for its organization who is steeped in the
12-step recovery process with a strong background in addiction medicine; an individual who will
respect the unique culture while guiding the Center to embrace emerging changes in this field.
The Betty Ford Center, a part of the Hazelden Betty Ford Foundation, is a non-profit
organization that provides treatment for the disease of alcoholism and other drug dependencies
for the entire family, including patients, their families and their children. Co-Founded by the
late U.S. First Lady Betty Ford in 1982, the Center’s approach to recovery has been firmly
rooted in the Twelve Steps of Alcoholics Anonymous. More than 60,000 have attended
programs which are gender specific; 50 percent of space is reserved for women and 50 percent
for men. The Center’s 20-acre campus is located in Rancho Mirage, California.
Licensed for 190 patient beds, the Betty Ford Center comprises the Center, the Betty Ford
Foundation, and the Betty Ford Institute. The organization currently has an operating budget
of $36 million, a full-time equivalent staff of 225, and an endowment of $10 million.
In February 2014, Hazelden and Betty Ford Center announced their merger had been approved
by government regulators, making the new “Hazelden Betty Ford Foundation” the nation’s
largest nonprofit treatment organization with 14 sites nationwide and an annual $180 million
operating budget.
Dually reporting to the Vice President/Administrator of the Betty Ford Center and the Chief
Medical Officer of Hazelden Betty Ford Foundation, Marvin Seppala, M.D., the Medical Director
is responsible for leading and managing all aspects of medical affairs in a manner that allows
the organization to excel and succeed into the future. The Medical Director ensures on a dayto-day basis that the medical team carries out Hazelden Betty Ford Foundation’s promise to its
patient: that patients, families and customers will have the best opportunity for lifelong
recovery.
The ideal candidate will have a demonstrable track record as a clinical leader in the addiction
field. Experience as a CMO, Medical Director or equivalent is preferred. The candidate should
have been successful on the administrative side in a complex healthcare environment.
Management experience, particularly with a matrix structure would enhance candidacy.
Candidates must have a Doctor of Medicine or Osteopathy degree; board certification in
psychiatry and licensed or eligible to be licensed in California required. Certification by the
American Board of Addiction Medicine (ABAM) is required. We seek individuals with strong
emotional and social intelligence that have a demonstrated ability to connect with individuals in
a meaningful way at all levels of an organization. Candidates must have empathy for those
who are in recovery and a deep commitment to the Twelve Steps of Alcoholics Anonymous.
For information regarding candidacies, nominations or other suggestions, please see the section
entitled “Procedure for Candidacy” near the conclusion of this document.
1
The Organization
The Betty Ford Center
The Betty Ford Center is a non-profit
organization that provides treatment for the
disease of alcoholism and other drug
dependencies for the entire family, including
patients, their families and their children. CoFounded by the late U.S. First Lady Betty Ford
in 1982, the Center’s approach to recovery
has been firmly rooted in the Twelve Steps of
Alcoholics Anonymous. More than 60,000
have attended programs which are gender specific; 50 percent of space is reserved for women
and 50 percent for men. The Center’s 20-acre campus is located in Rancho Mirage, California.
Licensed for 190 patient beds, Betty Ford Center comprises the Center, the Betty Ford
Foundation, and the Betty Ford Institute. The organization currently has an operating budget
of $36 million, a full- time equivalent staff of 225, and an endowment of $10 million.
The Betty Ford Center became a world-class treatment
facility for individuals with the disease of addiction. Twentyfive years after opening the doors, Mrs. Ford decided to
extend the reach of the Center’s message by establishing an
Institute devoted to raising awareness about the suffering and social damage caused by
addiction on individuals, families, the community, and the nation. The Mission of the Betty Ford
Institute is to conduct and support collaborative programs of prevention, education, and
research that will lead to a reduction in the devastating effects of addictive disease.
Betty Ford Center’s business model is based on philanthropy. The Betty Ford Foundation serves
as the funding entity for the Betty Ford Center and the Betty Ford Institute. The Institute
conducts and supports collaborative programs of prevention,
education, and research. The Foundation is the bridge between
committed benefactors and those served by programs and
projects of the Betty Ford Center and the Betty Ford Institute.
What makes the Betty Ford Center different and special is their
focus on all who are impacted by the disease of addiction. Other
facilities offer some help to family members, and even fewer
offer to help children. No other facility is as intensely focused on a holistic family approach to
the disease than the Betty Ford Center. It is critically important that loved ones and children
learn about the disease, how it has affected the alcoholic/ addict, how to begin their own
healing process, and develop their own resiliency. Both the Children’s Program and the Family
Program are open to the public.
2
Hazelden Betty Ford Foundation
Over 60 years ago Hazelden Foundation opened its doors and began treating suffering
alcoholics. At the time, no one could have imagined that what began as a modest undertaking
by a handful of dedicated and committed people in Minnesota would eventually become a
world-class organization touching millions of lives around the globe.
In February 2014, Hazelden and Betty Ford Center announced their merger had been approved
by government regulators, making the new “Hazelden Betty Ford Foundation” the nation’s
largest nonprofit treatment organization.
Hazelden Foundation is led by its President and Chief Executive Officer, Mark G. Mishek who
joined the organization in November 2008. Known for its groundbreaking work in addiction
treatment and recovery, Hazelden serves over 12,000 patients annually through treatment
centers in Minnesota, Illinois, Oregon, New York, and Florida. It is the largest specialty
publisher of addiction and recovery materials in the world. Its accredited Graduate School of
Addiction Studies is educating more than 180 students from around the world. Research
initiatives continue to expand the body of knowledge in addiction and recovery, and its public
advocacy efforts support measures that make treatment and recovery more affordable and
accessible for those in need.
Mishek, President and CEO of the merged organization, says, “We are now well-positioned to
respond to the challenges and opportunities presented by health care reform and the rapidly
changing marketplace. Together, we will be able to better utilize the addiction treatment field’s
most extensive expertise, knowledge and data to accelerate innovation in treating the chronic
disease of addiction and expand our already robust national system of care. Together, we will
be better able to help all those who seek recovery find it.”
The Hazelden Betty Ford Foundation now has 14 sites across the U.S., offering both residential
and outpatient services based on the Twelve Step, abstinence-based treatment model. Services
are available to individuals and their families and other loved ones. The new foundation also
includes the nation’s largest addiction and recovery publishing house, a fully-accredited
graduate school of addiction studies, an addiction research center, a prevention training
program, an education arm for medical professionals and a unique children's program.
The Betty Ford Center in Rancho Mirage, Calif., will retain its name, with the added tagline “a
part of the Hazelden Betty Ford Foundation.” Most other location names also will remain
unchanged and will assume the same tagline. One exception: on Hazelden’s campus in Center
City, Minn., the Women's Recovery Center will be renamed to honor former First Lady Betty
Ford’s commitment to promote treatment and recovery for women.
“The Betty Ford Center and Hazelden are iconic names in our industry, and both hold important
places in the history of addiction treatment and recovery,” Mishek said. “We intend to honor
both legacies and capitalize on our shared strengths to assume the responsibility of being the
world leader dedicated to helping people reclaim their lives from addiction.”
3
Mishek is excited about the timing of the merger. He said, “It’s a new year, and we have a new
organization. With that come high hopes and a certain thrill in the infinite possibilities. Our
merger is also taking place at a time, historically, when recovery communities are beginning to
coalesce around the idea of taking action to reduce the stigma that prevents so many people
from seeking help. More people in recovery are sharing their stories so that the general public
can see the other side of addiction. I credit Mrs. Ford, more than anyone in history, with
beginning the effort to chip away at stigma by publicly sharing her own recovery experience,
and now is a great time to be carrying her legacy forward.”
Hazelden was founded in 1949 in Minnesota and is credited with spreading the abstinence- and
Twelve Step-based, multidisciplinary care model that permeates the treatment industry. Betty
Ford Center was founded in 1982 based on Mrs. Ford’s mission to “help others live their best
possible life” and is recognized around the globe for its commitment to patient care.
In a joint statement, the Hon. Susan Fox Gillis and Dr. Mary Turner Pattiz, the chair and vice
chair respectively of the new Hazelden Betty Ford Foundation Board of Trustees, said, “We are
proud of the individual legacies of both Hazelden and the Betty Ford Center and excited to
come together as one today. With decades of combined expertise and industry-leading
knowledge, we are poised now to bring even more innovation and leadership to our mission of
restoring hope, healing and health to more individuals and families.
"After 32 years of collaborating, dating back to the Betty Ford Center’s founding, it is fitting to
merge the identical mission and values of Hazelden and the Betty Ford Center. We will become
much more than the sum of our parts. As the world leader in addiction treatment and recovery,
we will set a standard for excellence, value and innovation across an expanded continuum that
includes prevention, education, training, assessment, intervention, treatment, advocacy,
publishing and recovery management – serving adults, youth, families and professionals. For
the Hazelden Betty Ford Foundation and the people we serve, it is a great day.”
Hazelden Betty Ford Foundation has an annual operating budget of $180 million.
Mission
Hazelden Betty Ford Foundation helps restore hope, healing, and health to people affected by
addiction to alcohol and other drugs.
Vision
All who seek recovery will find it, and the stigma of addiction will be overcome.
Values
Treat the whole person as well as the illness.
Treat every person with dignity and respect.
Continue a commitment to the Twelve Step fellowship.
Be of service.
Remain open to innovation.
4
Locations
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Beaverton, OR
Center City, MN
Chaska, MN
Chicago, IL
Maple Grove, MN
Naples, FL
New York, NY
Plymouth, MN
Rancho Mirage, CA
Springbrook, OR
St. Paul, MN
Beaverton, OR
Center City, MN
Chaska, MN
Chicago, IL
Outpatient Addiction Treatment
Adult & Youth Services
1107 Hazeltine Blvd., Suite 300
Chaska, MN 55318
651-292-2405
952-679-2920
WEBSITE
Outpatient Addiction Treatment,
Recovery Housing
Adult Services
867 N. Dearborn St.
Chicago, IL 60610-3371
312-943-3534
800-257-7810
WEBSITE
Maple Grove, MN
Naples, FL
Outpatient Addiction Treatment
Adult Services
1500 NW Bethany Blvd., Ste.
240
Beaverton, OR 97006
503-644-7300
WEBSITE
Outpatient Addiction
Treatment
Adult Services
7001 E. Fish Lake Rd.
Maple Grove, MN 55311
651-292-2405
763-420-4680
WEBSITE
Residential Addiction Treatment
Adult Services
15251 Pleasant Valley Rd.
Center City, MN 55012
651-213-4200
800-257-7810
WEBSITE
Residential Addiction Treatment,
Outpatient Addiction Treatment,
Recovery Housing
Adult Services
950 6th Ave. No.
Naples, FL 34102
239-659-2340
800-522-3383
WEBSITE
5
New York, NY — Chelsea
Outpatient Addiction
Treatment
Adult Services
322 8th Ave., 12th Fl.
New York, NY 10001
212-420-9520
800-257-7810
WEBSITE
Plymouth, MN
Residential Addiction
Treatment,
Outpatient Addiction
Treatment
Adolescent & Young Adult
Services
11505 36th Ave. N.
Plymouth, MN 55441
763-509-3800
800-257-7810
WEBSITE
Springbrook, OR
Residential Addiction
Treatment
Adult Services
1901 Esther St.
Newberg, OR 97132
503-554-4300
866-866-4662
WEBSITE
New York, NY —
Tribeca Twelve
Collegiate Recovery Housing,
Outpatient Addiction Treatment
Young Adult Services
283 W. Broadway
New York, NY 10013
212-226-1114
800-257-7810
WEBSITE
Rancho Mirage, CA
Betty Ford Center
Inpatient Treatment
Residential Day Treatment
Professionals Treatment
Young Adult Recovery
Outpatient
39000 Bob Hope Drive
Rancho Mirage, CA
888-745-8267
WEBSITE
St. Paul, MN
Outpatient Addiction Treatment,
Recovery Housing
Adult Services
680 Stewart Ave.
St. Paul, MN 55102
651-292-2405
800-257-7810
WEBSITE
For additional information on the Betty Ford Center, visit the website www.bettyfordcenter.org.
For additional information on Hazelden Foundation, visit the website at www.Hazelden.org.
6
The Position
Position Summary
The Medical Director of the Betty Ford Center ensures on a day-to-day basis that the medical
team carries out Hazelden Betty Ford Foundation’s promise to its patients: that patients,
families, and customers will have the best opportunity for lifelong recovery.
The Medical Director does this by providing medical oversight for the designated program(s);
providing supervision of any physicians connected with the program, and developing and
supporting productivity and patient clinical-scheduling benchmarks. He/she acts as a liaison to
the local medical community, participating in the establishment and implementation of health
care policies, examining and treating patients, and performing related duties as required. This
position dually reports to the Vice President/Administrator of the Betty Ford Center and the
Chief Medical Officer of Hazelden Betty Ford Foundation, Marvin D. Seppala, M.D.
Key Roles and Responsibilities of the Position

Drive employee engagement of medical and clinical staff.

In addition to the leadership and administrative duties, provide direct clinical services as
described in the job description of your MD specialty (50% clinical services, 50%
administrative).

Assume physician oversight of the myriad of medical education opportunities at the Betty
Ford Center and develop a coordinated approach to medical student, resident, and fellow
education (see attached graphic in the Appendix). The medical director will be the primary
supervisor, mentor, teacher of the BFC addiction fellows.

Assist the Executive Director of Quality, Research & Measurement with patient complaints
and grievances, adherence of medical staff with clinical protocols, etc.

Provide clinical oversight to the Executive Director, Quality, Research & Measurement and
the Medical Executive Committee on credentialing for all clinical providers.

Be an active participant and leader in the medical leadership committees of the Betty Ford
Center such as the Medical Executive Committee, etc.

In conjunction with the Director of Training, help as a content expert to provide training to
staff and to identify areas where training and education would be beneficial.

Drive recruitment of physicians and help in the recruitment of other clinical providers to the
Betty Ford Center.
7
Key Results Areas
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Physician Leadership – Supervise all physicians, psychiatrists and nurse practitioners, as well
as physician assistants (either employees or contractors) at the Betty Ford Center.
o
Ensure the patients have appropriate physician coverage, and ensure the provision
of physician and healthcare practitioner services.
o
Assist the facility in executing the process for annually reviewing physician and
health care practitioner credentials.
o
Provide specific guidance for physician performance expectations. Conduct one-onone performance communication sessions with direct reports to measure progress
on goals and development plans; provide feedback on progress on a regular basis.
o
Facilitate feedback to physicians and other healthcare practitioners on performance
and practices ongoing.
o
Proactively communicate with and engage site colleagues, assigned medical
colleagues, and key stakeholders (e.g., Clinical Teams, Privacy, Compliance, Mental
Health, etc.) to support business objectives and to discuss and resolve safety issues.
o
Develop and implement timely communication plans in conjunction with the site
specific and regional strategic initiatives, ensuring team has an understanding of
strategic goals and objectives.
o
Facilitate the selection, placement and development of new and existing medical
staff contractors.
o
Maintain current job descriptions for all supervised positions.
o
Assist the Betty Ford Center Vice President/Administrator in the development and
execution of an annual budget that is appropriately comprehensive, realistic, and
effective in meeting the goals of the medical team and the organizational strategic
plan.
o
Participate as requested in the development and implementation of the annual
strategic plan for the Betty Ford Center.
o
Participate in Hazelden Betty Ford Foundation leadership activities at the discretion
of the Betty Ford Center Vice President/Administrator, including national teams.
o
Help to establish a culture of performance excellence at the Betty Ford Center.
o
Participate in National Clinical Teams of the HBFF (Clinical Performance Excellence
Team & National Health and Medicine Team) as assigned.
Patient Care – Clinical Leadership – Provide guidance and decision support concerning the
provision of medical services for all phases of the care continuum.
o
Participate in administrative decision-making and the development of policies and
procedures related to patient care.
8
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o
Develop and implement specific clinical practices and protocols for the facility to
incorporate into its care-related policies and procedures, including areas required by
laws and regulations.
o
Establish procedures and guidance for facility staff regarding contacting
practitioners, including information gathering and presentation, change in condition
assessment, and when to contact the Chief Medical Officer for Hazelden Betty Ford
Foundation.
o
Review, consider and/or act upon consultant recommendations, as appropriate, that
affect the facility's care policies and procedures or the care of an individual patient.
o
Review, respond to and participate in federal, state, local, and other external surveys
and inspections.
o
Review policies and procedures regarding the adequate protection of patients' rights,
advance care planning, and other ethical issues.
o
Work with the Hazelden Betty Ford Foundation Chief Medical Officer and other
internal teams to establish, develop, and execute medical processes and procedures
consistent with quality medical care.
o
Ensure medical policies and procedures are adhered to by physicians, psychologists
and nurse practitioners.
o
Seek and utilize disparate information and opinions both inside and outside of the
Hazelden Betty Ford Foundation to independently solve medical issues and make
final medical decisions for the Betty Ford Center (in consultation with Chief Medical
Officer, as needed).
o
Develop and implement approaches which ensure clinical decision making is
medically informed. Enhance the involvement of medical services on the multidisciplinary team.
o
Provide direct patient care consistent with expectations of the organization.
o
Teaching

Oversee the establishment of the BFC Addiction Fellowship

Primary teaching responsibilities for addiction fellow

Teach in medical student program, PIRs,…
Quality of Care
o
Establish systems and methods for reviewing the quality and appropriateness of
medical care and provide appropriate feedback.
o
Provide a safe and caring environment for staff and patients.
o
Help promote employee health and safety.
9
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Education, Information and Communication – Represent Hazelden Betty Ford Foundation
services to various audiences to ensure consistent knowledge about services, process, and
participation.
o
Promote a learning culture within the Betty Ford Center by educating, informing, and
communicating on a frequent and consistent basis.
o
Provide information to help the facility provide care consistent with current standards
of practice.
o
Develop medical information and communication systems with staff, patients,
families, and others.
o
Represent the Betty Ford Center to the professional and lay community on medical
and patient care issues.
o
Maintain knowledge of the changing social, regulatory, political, and economic
factors that affect medical and health services of behavioral healthcare patients.
o
Help establish appropriate relationships with other healthcare organizations.
o
Engage internal and external customers with a sense of urgency and an appreciation
of their needs and point of view.
o
Actively teach, research or publish under the direction of the Hazelden Betty Ford
Foundation CMO to further the recognition of Hazelden Betty Ford Foundation as a
care provider of choice in the arena of addiction and recovery.
o
Deliver to general audiences (which may include staff, alumni and the Board),
communications that clarify depth and breadth of integration of medical care with all
key components of the Hazelden Betty Ford Foundation continuum of care.
o
Positively promote Hazelden Betty Ford Foundation's philosophy and services at the
level of press, radio and television media, under the director of the Hazelden Betty
Ford Foundation CMO and with consultation from Hazelden Betty Ford Foundation
PR/Communications.
Educate, consult, and lead other healthcare professionals in the assessment, diagnosis and
management of medical conditions in order to promote and ensure safe quality treatment of
physical health complications.
o
Consult with on-site professional nursing staff regarding procedure and practice
issues.
o
Confer with unit staff at nursing’s request to discuss medical complications and its
impact on care planning, outcome, and treatment response.
o
Work in a collaborative manner with members of the treatment team.
o
Initiate verbal medical orders in response to newly identified and/or reported
healthcare complications.
10
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Follow Hazelden Betty Ford Foundation professional and behavioral competencies in the
performance of all duties.
o
Demonstrate flexibility – adapt to and accept changes and unpredictable events in a
positive manner.
o
Live Hazelden Betty Ford Foundation values – treat patients and staff with respect
and dignity and promote a positive work environment.
o
Make sound decisions in a timely manner – seek and consider input from others who
are close to the situation before establishing a course of action; consider relevance
and impact of decisions on others, thereby promoting teamwork and open
communication.
Actively participate in the development of a physician services team and increase the
involvement of physician services in multi-disciplinary care.
o
Communicate directly with direct reports, peers, and consultants (biomedical
physicians and psychiatrists) regularly to ensure optimal, collaborative patient care
and ongoing process improvements in medical/psychiatric care delivery.
o
Champion multi-disciplinary approaches to treatment, and participate directly in
multi-disciplinary teams whenever possible.
o
Communicate directly with other disciplines to ensure optimal collaborative care
delivery.
o
Assertively work towards the development of a strong, healthy, functioning physician
services team.
o
Actively participate in physician services weekly team meeting, and complete
deliverables for the team as directed.
o
Maintain a strong customer-oriented focus and utilize approaches that ensure
excellent customer satisfaction.
Assure a safe and secure environment for patients, staff, guests, and visitors.
o
Maintain privacy, security, and confidentiality for all patients, past and present,
based on federal and state regulations and Hazelden Betty Ford Foundation policies.
o
Apply and adhere to standards and regulations for fire, weather, emergency, and
environmental hazards.
o
Work safely, using procedures and techniques that apply to work area and
equipment, including ergonomics.
o
Daily assure that doors, windows and files are closed and/or locked based on
department standards and expectations.
o
Complete an incident report for any injury, theft, vandalism, security concern or
potential hazard in immediate work area as well as anywhere on Hazelden Betty
Ford Foundation property.
11
Candidate Experience and Competencies
The following describes the ideal candidate for the Medical Director of Betty Ford Center. (Not
necessarily listed in order of priority.)
Education

Eligible for medical licensure and credentialing in the State of California required.

Board certification in psychiatry required.

Certification by the American Board of Addiction Medicine (ABAM) is required.

DEA certificate required.

Buprenorphine certification required.
Experience/Background
The successful leader will have:

At least five years of experience in addiction related medical practice.

At least five years of physician experience in a healthcare facility.

Previous medical leadership experience.

If recovering, a minimum two years freedom from chemical use problems.

Excellent interpersonal skills required to interact with all levels of associates and customers.

A consensus builder-mentality and the ability to create a vision for the various treatment
modalities based on mutual respect and attention to outstanding treatment outcomes.

Strong financial acumen and understanding of the business of the Betty Ford Center.

Prior experience in a system and understand how to work effectively in teams and in a
highly matrixed environment.

Knowledge of healthcare economics and payment reform, especially with the Accountable
Care Act and its impact on addiction treatment centers.

Comfortable playing a role with grateful alumnae and in philanthropy.

Affinity for an environment that encourages growth and change.
12
Required Competencies for Leadership Excellence

Results orientation
Drives for successful results; makes things happen; conveys a bias for action and a sense of
urgency; moves tasks and assignments toward closure; strives to identify and implement
better, faster and more cost effective solutions; willingly invests considerable effort to
assure deadlines are met in a high quality manner.

Courage and commitment
Takes a stand in the face of adversity or resistance; challenges the status quo and fights for
beliefs when appropriate; takes calculated risks and perseveres; shows commitment to
enhancing the effectiveness of Hazelden Betty Ford Foundation.

Mission and business perspective
Fosters positive organizational results by balancing organizational mission priorities and the
effective application of business practices; displays understanding of requirements for
organizational sustainability.

Communication
Understands and is understood by others; makes complex material understandable;
“frames” information; clearly articulates key points when writing and speaking; holds the
attention of others; effectively persuades and influences others; addresses and listens to
others in a respectful manner.

Interpersonal skill and relationship building
Works well with others; builds effective work relationships with a wide range of individuals;
is approachable; effectively resolves disagreements or conflict; shows sensitivity to people
of diverse backgrounds.

Teamwork
Builds and supports effective teams; encourages a spirit of participation and belonging;
enhances group cohesiveness by emphasizing team objectives and reinforcing cooperation.

Patient, customer and stakeholder focus
Assertively represents patients, customers and stakeholders; ensures that the voice of the
patient, customer and stakeholder is heard; is responsive to their needs; communicates
effectively and establishes rapport with both internal and external customers.

Adaptability and change management
Appropriately adjusts strategy in response to new information; adapts positively to changes;
is confident in the face of uncertainty and ambiguity; can make decisions and act
responsibly without having the entire situation totally defined.

Analytical and systems thinking
Considers the “big picture” and the interrelationships of parts; applies scientific method;
investigates and analyzes issues to identify root causes and draw appropriate conclusions;
uses data, critical thinking and logic to solve problems; makes sound decisions and pays
appropriate attention to the details.

Learning agility
Invests effort to continuously learn and apply new approaches and technologies;
investigates and applies new skills, behaviors and technologies to improve personal and
program effectiveness, quality, productivity, efficiency or cost effectiveness.
13
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Professional and technical currency
Stays current on professional, technical and evolving work-related issues; demonstrates
expertise in own professional and technical field; serves as a knowledge resource to provide
best advice or best practices to others.

Project and program management
Plans, directs, manages and monitors projects effectively; manages and continually
improves processes; plans and manages schedules and resources effectively; delegates
assignments appropriately; responds to the information needs of both upstream and
downstream stakeholders.

Coaching, developing and managing staff
Manages people effectively; creates positive morale; recruits and retains talented staff;
trains and appropriately develops staff; appreciates differences in background or
experience; brings out the best from individuals.

Strategic thinking
Identifies and analyzes organizational opportunities; accurately forecasts trends and
emerging needs; frames strategic questions; makes decisions and deploys resources in
alignment with strategic priorities.

Leadership and vision
Creates and communicates a compelling vision; engages others to implement the vision;
builds enthusiasm, participation and positive morale and loyalty; takes charge of groups and
situations; models and fosters ethics and integrity.
14
Opportunities and Expectations for Leadership
The new Medical Director for Hazelden Betty Ford Center must demonstrate meaningful
progress within the first 18 to 24 months of his/her tenure in a number of key areas. He/she
will be expected to:

Provide medical leadership and expert knowledge to the Vice President/Administrator to
help in the creation of a physician foundation for the Betty Ford Center. As part of this
process, standardize all physician contracts.

Help the Hazelden Betty Ford Foundation CMO to determine the best electronic health
record for the Hazelden Betty Ford Foundation and play a key role in the roll out of the
chosen electronic health record at Betty Ford Center in 2015.

Develop an understanding of the current medical and psychiatric processes utilized at the
Betty Ford Center. With this understanding, expand current services to provide cognitive
behavioral training, motivational enhancement therapy, etc., to provide a more effective
treatment process for co-occurring psychiatric disorders.

Assess the skills of existing medical and psychiatric personnel and use this assessment to
develop a cohesive, well-functioning team of providers who provide consistent and
outstanding care to patients. As part of this process, develop complete job descriptions
with accountabilities for the medical staff.

In conjunction with the Hazelden Betty Ford Foundation CMO, develop a physician- and
nurse-led quality improvement program unique to the issues of Betty Ford Center while
simultaneously participating in the System projects.

Become the Program Director of the American Board of Addiction Medicine Fellowship
scheduled to admit its first fellow in July 2014.

Develop an understanding of the acute detoxification program and how to more effectively
provide physician coverage and improve patient care.

Establish physician relationships at Eisenhower Medical Center for transfer of medically
compromised patients.

Develop knowledge of the greater Rancho Mirage, Palm Springs desert communities and
become a voice of the Center in the community.

Increase the participation of grateful alumnae in the philanthropy of the Betty Ford Center
and help to develop programs that will appeal to alumnae.

Provide medical leadership for the TJC survey scheduled to occur in the fall of 2014 and
help where appropriate (such as with infection control with the DON to guarantee a good
TJC result).

Understand the business of addiction treatment centers and play an integral role with the
Vice President/Administrator in developing a realistic budget, developing new clinical
programs and contributing to a healthy bottom line from operations.

In conjunction with all providers, develop standard clinical protocols and assure adherence.
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
In conjunction with the Hazelden Betty Ford Foundation CMO, participate in research
projects by the Hazelden Betty Ford Foundation and develop independent projects at the
Betty Ford Center.

Develop an atmosphere of cooperation and integration between the clinical teams
(psychologists and therapists) and the medical teams (physicians and nurses).

Review the medical care model with special attention to hand offs and develop new
processes to insure the appropriate passage of clinical information to the appropriate clinical
care providers and families.
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The Community
Rancho Mirage is centrally located to Los Angeles, Phoenix and San Diego with the Santa Rosa
Mountains to the south and the snow-capped San Jacinto range on the west; the land area
encompasses 25 square miles. The City’s year-round population is 17,000, but the seasonal
population can exceed 20,000. In between Cathedral City and Palm Desert, rancho Mirage is
one of nine cities in the Coachella Valley, within
the Colorado Desert.
Shopping opportunities are endless with
numerous shopping centers throughout the
Valley. Everything from local neighborhood
centers to The River at Rancho Mirage and
Westfield Palm
Desert
Shopping Mall
to the “Rodeo Drive of the Desert” – El Paseo – featuring tony
shops, as well as the Villages and Gardens of El Paseo. From
Sears and Saks to Polo Ralph Lauren, Gucci and Bottega
Veneta, the Valley has something for everyone. Rancho Mirage has moved closer to being
paradise since incorporating as a city and has grown without losing the quality of life that
originally attracted residents to the area.
The Palm Springs Unified School District is one of California's finest school districts. A team of
more than 2,000 outstanding employees provide a quality education to students in Cathedral
City, Desert Hot Springs, Palm Desert, Palm Springs, Rancho Mirage, Sky Valley, and Thousand
Palms, some of the fastest growing regions in California.
Palm Valley School (PVS) is an independent, college-preparatory, co-educational, nondenominational Preschool thru grade 12 school providing a challenging educational program
and preparation for a successful life. The school's rigorous curriculum provides a truly collegepreparatory environment to nearly 500 students and graduates 100% of its senior class as
college eligible. Students attending the school reside throughout the Coachella Valley, including
Cathedral City, Indian Wells, La Quinta, Palm Desert, Palm Springs, Rancho Mirage, and other
surrounding communities.
The climate of the Coachella Valley is influenced by
the surrounding geography. High mountain ranges
on three sides and a south-sloping valley floor all
contribute to its unique and year-round warm
climate, with the warmest winters in the western
United States. Rancho Mirage has an arid climate;
its average annual high temperature is 87°F and average annual low is 63°F, but summer highs
above 108°F are common and sometimes exceed 120°F, while summer night lows often stay
above 82°F. Winters are warm with daytime highs between 73 – 84°F. Under five inches of
annual precipitation are average, with over 348 days of sunshine per year.
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Palm Springs, 12 miles away, lies on the western edge of the Coachella Valley. Located
approximately 110 miles southeast of Los Angeles and 140 miles northeast of San Diego, it's an
easy two-hour drive by freeway. The permanent year-round Palm Springs population is 45,000,
and doubles during the winter season.
There’s nowhere better for golf than Palm Desert, the heart of
the Southern California golf experience. With more than 100
private, semi-private, and public courses in Palm Desert, Palm
Springs, Rancho Mirage, and across the Coachella Valley, there
are plenty of places to
test your skill and raise
your spirits. Add in amazing weather year-round, and
a great game is practically guaranteed.
For more information, please visit:
http://www.ranchomirageca.gov/
http://www.visitpalmsprings.com
http://www.palm-desert.org/things-to-do/golf
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Procedure for Candidacy
Please direct all nominations and resumes to James U. King, III, Dr. Beth Fry and Wendy L.
Brower McLeod, preferably via e-mail to [email protected].
Information that cannot be sent electronically may be forwarded to:
Witt/Kieffer
7733 Forsyth, Suite 2025
St. Louis, MO 63105
Phone: 314-754-6072
Hazelden Betty Ford Foundation is an equal opportunity employer.
Discover Thought Leadership at www.wittkieffer.com
The material presented in this position specification should be relied on for informational
purposes only. This material has been copied, compiled, or quoted in part from Hazelden Betty
Ford Foundation documents and personal interviews and is believed to be reliable. While every
effort has been made to ensure the accuracy of this information, the original source documents
and factual situations govern.
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leadership solutions for organizations committed to improving the quality of life.
The firm’s values are infused with a passion for excellence, personalized service
and integrity.