How to get your electricity connected or augmented – when NOT subdividing

How to get your electricity
connected or augmented
– when NOT subdividing
This document will assist landowners who are
planning to undertake a development which
does not involve subdividing but which may
involve an increase in electricity load or
additional phases to premises already
connected or establishing a new connection.
Irrespective of the load requirements and
location of premises, an application for
connection of load to Endeavour Energy’s
network must be lodged (forms FPJ6006
or FPJ6009) prior to receiving connection
services.
This document applies to developments such
as a new home, a new home on a rural
property, a dual occupancy residential
dwelling, or a larger project such as a group
of townhouses/villas or units, shops, offices,
factories etc.
The provision of adequate connection
services of a capacity appropriate to the type
of development planned is essential.
Endeavour Energy, under its Operating
Licence, has the responsibility for ensuring
that these services are designed,
constructed, operated and maintained so that
customers receive a quality electrical supply.
Connection to Endeavour Energy’s network is
made by retail customers in accordance with
Endeavour Energy’s offer for connection
services.
Q1:
What is required to get connected?
Step 1: Contact a Retailer of your choice
to obtain a National Meter Identifier (NMI)
For more information on this subject please
refer to Endeavour Energy’s document How
to obtain a National Meter Identifier (NMI)
available on the Endeavour Energy website
www.endeavourenergy.com.au
Note: If you are connecting additional
load, the NMI for your premises will
already be known to you and you can
proceed to Step 2.
Step 2: Complete the relevant application
form
Complete and send one of the two available
application forms to Endeavour Energy.
1. An Application for a LV Single Urban
Residential Premises Connection (no
greater than 63amperes 3 phase or
100amperes single phase) (Endeavour
Energy Form FPJ6006 enclosed at the
back).
This application must be submitted if all the
statements below are true:




you are connecting or upgrading a
permanent supply;
the required connection is for a single
residential premise (this does not include
units, town houses and other multi
residential arrangements);
your total maximum demand calculated
by your Electrical Contractor is no
greater than 100 Amperes 230Volts
(single phase) or no greater than 63
Amperes 400Volts (three phase); and
the Zoning as shown on your Rates
Notice or Development Application is R1,
R2, R3 or R4 (Residential).
2. An Application for Connection of Load
(Endeavour Energy Form FPJ6009
enclosed at the back).
March 2014
How to get your electricity
connected or augmented
– when NOT subdividing
This application must be submitted for all the
following cases:
•
•
•
any new or increase to existing load or
supply above 100 amperes for single
phase premises or 63 amperes per
phase for three phase premises within a
declared urban area.
any new or increase to existing load or
supply in a non-urban (rural) location.
any supply to new or redeveloped sites
for multiple unit residential
development(s). eg multi-storey home
units, townhouses, strata title premises,
and multiple industrial units.
Step 3: Application processing
You will need to lodge an application for
connection of load (Form FPJ6009) and
select an “Additional load” option in the
“Development Details” section of the
application. Your electrician will also specify
additional load requirements in the relevant
section of the application form.
A qualified electrical contractor can provide
advice on:
•
•
•
Once Endeavour Energy has received a
complete and valid application, they will
process the application within 10 business
days and issue a relevant connection offer to
the applicant.
Step 4: Engage Accredited Service
Providers (ASPs) to establish connection
to the network
The connection offer will determine if
contestable works will need to be undertaken
and thereby determine if the services of a
Level 3 ASP (designer) and a Level 1 ASP
(constructor) will be required.
Once the terms and conditions of the relevant
connection offer are satisfied, a Permission to
Connect will be issued by Endeavour Energy.
The applicant will then engage a Level 2 ASP
to provide the required connection services.
The list of ASPs can be obtained by
contacting the NSW Trade & Investment on
(02) 9895 0008 or by following this URL:
http://www.energy.nsw.gov.au/electricity/netw
net-connections/contestable
Q2:
What is involved in getting
additional load connected to my
existing premises?
whether the additional load can be
connected, and the cost (see question 7);
whether the augmentation of the existing
connection of customer premises to
Endeavour Energy’s network is required
by a Level 2 ASP (see question 9); and
in some situations they may be able to
comment on the need for Endeavour
Energy’s network to be augmented and
whether such augmentation will be
required before connection is made.
Note: Connection to the network cannot
be made until permission is received from
Endeavour Energy in writing.
Endeavour Energy may advise that work is
required to extend or augment its network
(see question 8). If such work is deemed to
be “connection assets” (see question 4), the
customer/developer will be responsible for
providing the connection assets.
Q3:
What else needs to be considered
when connecting a residential
home, a dual occupancy, a shop,
factory, offices, group of
townhouses/villas, units etc to
Endeavour Energy’s electricity
network?
The following information needs to be
considered:
• The land zoning - Where the constituent
council applies land zoning of a different
nature, without reference to urban, nonurban, residential bushland conservation etc,
then Endeavour Energy will determine
whether an urban or non-urban classification
March 2014
How to get your electricity
connected or augmented
– when NOT subdividing
is applicable. As a guide, lot sizes greater
than 4,000m2 should be considered to be
non-urban.
areas” unless shown otherwise in the
Development Approval.
Q4:
• The load required - In non-urban or rural
areas, the electrical network usually has little
or no spare capacity, so any additional load
may require augmentation work on the
existing network. In some situations, a
suitable low voltage supply may not be
available, and a substation may have to be
upgraded or constructed to meet new
demand. In these cases, the cost of the
network augmentation is funded by the
customer.
In urban areas, with the exception of
redevelopment areas, additional loads of up
to 100 amperes for single phase premises or
63 amperes per phase for three phase
premises can generally be accommodated
from the existing network. As the network is
“shared” by many customers, any
augmentation is generally funded by
Endeavour Energy.
• Whether the land is in a
“redevelopment area” - This is an existing
area where the local council has approved an
increased density of development. These
areas are generally older and more
established (eg. surrounding suburban
railway stations and shopping centres), which
have overhead electricity supply. As
redevelopment occurs, the network is to be
undergrounded (or provision made to do so in
the future) to cater for the additional load
density and substations (or sites for
substations) that may have to be established.
Even if additional load is not required certain
provisions may be required for developments
such as laying electrical ducts under
driveways or paved/ concrete footpaths for
undergrounding of the network and service
mains etc at the time of development, or in
the future.
As a guide, all urban redevelopments in
Sydney are classified as “redevelopment
What are premises connection
assets?
Premises connection assets are all the
components of Endeavour Energy’s
distribution system dedicated to the supply of
electricity to the site.
The customer must fund all the premises
connection assets through contestable works.
The design and construction of all new
premises connection assets is customer
funded contestable works and must be
carried out by ASPs with the relevant
competencies in accordance with the relevant
Model Standing Offer, Terms and Conditions.
This document is available on our website. All
associated premises connection assets costs
are paid by the customer.
Q5:
How will I know if I can connect to
the network or not?
At the end of the application process, after
satisfying the Terms and Conditions of the
connection offer, a Permission to Connect will
be sent to you. This document will allow you
to engage a Level 2 ASP to undertake
connection service outlined in the Permission
to Connect. A copy of this document must be
provided to your Level 2 ASP to inform them
of the approved scope of connection
services.
Note: you cannot connect until a
Permission to Connect is issued by
Endeavour Energy.
Q6:
When should I lodge my
application for load to new and
existing premises?
You must always lodge an application as
soon as you have adequate information to
complete the application form.
You must have a Permission to Connect
before you engage a Level 2 ASP to
complete the final connection to the network.
March 2014
How to get your electricity
connected or augmented
– when NOT subdividing
Q7:
What costs are involved?
to maintain electricity supply to existing
customers when the electrical works for
your development are connected to
Endeavour Energy’s network.
Costs can be significant depending on the
location, nature of the proposed development
and the type and extent of works required.
When required premises connection
assets already exist, costs that may apply in
providing electrical services for your
development include:
•
•
•
ancillary costs, principally the electrical
wiring of the premises; the main
switchboard and the service/consumer’s
mains between the premises and
Endeavour Energy’s network;
connection and metering installation
process costs by a Level 2 ASP; and
connection charge (for new connection)
When additional premises connection
assets need to be built to enable
connection to the network, costs that may
apply in providing connection services for
your development include:
•
•
•
•
•
design information/project definition fees
for Endeavour Energy to carry out
investigative work to identify the scope of
electrical works that are needed to
service your development;
provision of new reticulation works
(premises connection assets) needed to
service your development, including your
engagement of a Level 3 ASP and a
Level 1 ASP to design and construct
connection assets and a Level 2 ASP for
connection and metering installation
works;
Endeavour Energy monopoly service
fees for design certification, construction
inspection and administration fees and, if
applicable, network switching and
commissioning fees;
ancillary costs, principally the electrical
wiring of the premises; the main
switchboard and the service/consumer’s
mains between the premises and
Endeavour Energy’s network; and
where applicable, costs of interruption
avoidance measures such as generators
Q8:
What if an extension/augmentation
is required to Endeavour Energy’s
network?
If an extension/augmentation to Endeavour
Energy’s network is deemed “premises
connection assets”, you will need to engage
the following listed ASPs at the appropriate
competency level for the works required:
•
•
•
electrical network design - A Level 3
ASP to design the systems required and
submit to Endeavour Energy for
certification. Monopoly service fees are
charged for the design
information/project definition needed by
the designer and to certify the drawing;
electrical network construction - A
Level 1 ASP to build the works in
accordance with the certified design. An
Endeavour Energy contractor inspector
will need to ensure the works are
constructed as designed and are to a
quality which meets Endeavour Energy’s
standards; and the applicable fees are
charged for the monopoly services
provided;
service work – A Level 2 ASP to
undertake final connection and metering
installation works. For a new connection
to the network, a connection charge will
apply.
In certain circumstances, Endeavour Energy
may contribute towards some of the costs or
provide assets in accordance with Endeavour
Energy’s Policy and Schedule of Rates
published in the Network Price List.
Where electrical assets such as service main
cables, padmount substation or pole
substation are required in your property, you
need to provide an easement in favour of
Endeavour Energy.
March 2014
How to get your electricity
connected or augmented
– when NOT subdividing
Q9:
Where can I find out about
Accredited Service Providers?
The list of Accredited Service Providers can
be obtained by contacting the NSW Trade &
Investment on 137 788 or by following this
URL:
http://www.energy.nsw.gov.au/electricity/netw
net-connections/contestable
Q10:
How long will this process take?
Endeavour Energy aims to respond to your
request as quickly and efficiently as possible.
Connection services required to connect your
premises to the network will generally fall into
one of two categories: basic or standard.
1. For basic connections (when customer
funded network extension or augmentation is
not called for), a connection offer (for
expedited offers - a Permission to Connect)
will be made within 10 business days from
the date of receiving a complete and valid
application. Once you receive a Permission to
Connect you will be allowed to engage a
Level 2 ASP to complete the connection
works.
2. For standard connections (when customer
funded network extension or augmentation is
required), a Supply offer will be sent to you
within 10 business days from the date of
receiving a complete and valid application.
You will then need to engage a Level 3 ASP
to complete design and a Level 1 ASP to
undertake construction works prior to a
Permission to Connect being issued.
The Supply Offer identifies where to connect
to our network and any other supply
conditions. The broad scope outlined in the
Supply Offer is issued for your Level 3 ASP to
prepare an electrical design and advise you
of the works needed to provide electricity
supply to your development.
Where the works designed to service your
development require access to adjacent
properties, you will be responsible for
negotiating entry with the affected owners.
Design alternatives must be considered to
minimise this impact. You will need to
arrange and pay for compensation to the
burdened property owner and the creation of
easements where necessary. These
negotiations can take significant time to
complete.
If contestable works need to be designed
and constructed, the time involved will
depend on how long it takes you to have
the necessary works designed,
constructed, inspected and assets
transferred to Endeavour Energy for
ongoing maintenance. In our experience
this can involve a period of at least three
months.
A Permission to Connect will be issued by
Endeavour Energy to allow the connection of
load to Endeavour Energy’s network once the
Letter of Acceptance has been issued.
For developments within a strata plan, after
the Permission to Connect letter is issued,
Endeavour Energy will issue a Compliance
Certificate, on request, relating to the
provision of electricity to the development.
You can then take this letter to your local
council to meet the Development Approval
condition of consent.
Endeavour Energy will process all
applications and connection proposals in a
timely manner. However, Endeavour Energy
has no control over the timeliness of the
works undertaken by ASPs. It is your
responsibility to manage your chosen ASPs
so that your expectations are met.
Q11:
How can I streamline the
connection process?
There are several things you can do to help
ensure your application is processed quickly:
March 2014
How to get your electricity
connected or augmented
– when NOT subdividing
•
•
•
•
•
•
•
select an expedited (streamlined)
connection service by signing the
application form. The connection
application forms allow the applicant to
select an expedited connection service.
Requesting an expedited service means
that the applicant has read, understood
and accepted the terms of the relevant
Endeavour Energy’s connection offer.
ensure all necessary documentation and
fees are lodged together with your
application.
state the name, email address and
business phone number of a person
whom Endeavour Energy can contact
regarding your application. Close liaison
between Endeavour Energy and your
contact person can often serve to quickly
resolve any difficulties or questions that
may arise.
conduct regular reviews with your ASP to
monitor the progress of the works.
for ongoing communication, quote our
reference number (eg. NCL 0123) when
contacting Endeavour Energy. This is
particularly important if you have more
than one application with Endeavour
Energy.
for large and multi-staged developments,
you should indicate the details of
immediate and future supply needs
including time frames. This should be
supplied in a master plan and updates
should be provided to Endeavour Energy
when changes are introduced.
For large multi-stage or technically
complex developments, Endeavour
Energy accepts formal Technical Review
Requests using form FPJ6007 (available
on the website) prior to application for
connection of load. This process can be
useful to assist you in planning ahead.
Q12:
For the works provided to you under contract
by your ASPs, you are encouraged to seek
competitive quotes.
Q13:
Will I be entitled to any
reimbursements for the reticulation
works required to service my
premises?
In certain circumstances if you are a rural
customer, you may qualify to be included in a
reimbursement scheme as detailed in
IPART’s Determination Capital Contributions
and Repayments for Connections to
Electricity Distribution Networks in NSW.
The Capital Contribution Policy is applicable
to the erection of customer funded connection
assets where other potential customers may
connect to the asset after it is handed over to
Endeavour Energy to manage within 7 years
from the receipt date of your application. The
customer shall advise Endeavour Energy on
how they wish to manage the quantity of
refund from new customers connecting to the
asset. This policy only applies to rural
customers.
Q14:
What if I need more help?
If you have any further questions after
reading this information document, contact us
on 133 718 or alternatively you can email or
fax us your specific questions to the following
address:
Customer Interaction Centre (CIC)
Fax: 02 4252 2915
Email: [email protected]
Who sets the fees and charges?
Endeavour Energy’s fees and charges reflect
the cost of provision of the relevant services
and are published in the Network Price List
following approval by the Australian Energy
Regulator. The Network Price List is available
on the Endeavour Energy website.
March 2014
Application for a LV Single Urban Residential Premises
Connection (up to 63amperes 3 phase or 100amperes single phase)
Please return completed form along with all attachments to: Endeavour Energy, PO Box 811 Seven Hills NSW 1730
Email: [email protected] | Fax: 02 4252 2915 | For connection enquiries, please contact 133 718
Application Check
Yes No
Are you connecting or upgrading a permanent supply?
Is your connection for a single residential premises (this does not include units, town houses and
other multi residential arrangements)?
Is the Zoning as shown on your Rates Notice or Development Application R1, R2, R3 or R4
Is your total maximum demand calculated by your Electrical Contractor no greater than 100 Amperes
230Volts (Single Phase) or no greater than 63 Amperes 400Volts (three phase)?
If you answer YES to ALL of the above questions continue with this application.
If you have answered NO to ANY of the above questions this application should not be used.
Further information regarding connection services and related application forms can be found at
www.endeavourenergy.com.au
Retail Customer Details
In order for your application to be accepted, you must have a Retail Electricity account with the
Retailer of your choice for your site and a National Meter Identifier (NMI). Please indicate below.
Retail Company_______________________ NMI ____________________________
Customer Name_______________________________________________________
Further information regarding establishing a Retail account and choosing a Retailer can be found at
http://www.ipart.nsw.gov.au/Home/For_Consumers/Choosing_an_energy_supplier
Site Details
Lot / DP No. _____/___________
Street No. ________ Street Name _____________________
Suburb/Town __________________________________________
Postcode ______________
Nearest Cross Street ____________________________________
Land Zoning (refer to Local Council, Development Application or Rates Notice) _______________
New Connection
Upgrade Existing Connection
Total Demand Calculated ____________ Amps per phase
Single Phase
3 Phase
Applicant / Applicant’s Representative Contact Details (where applicable)
Name / Company____________________________
Contact Person__________________
Street No. _______
Street Name _________________________________________________
PO Box _______
Suburb / Town _____________
Post Code ________________
Phone _____________ Mobile ____________
Fax ____________________________
Email: _________________________________________________________________________
Tick preferred method of correspondence:
Post
Email
Applicant's Acknowledgement and Agreement
I acknowledge and agree that:
1. in signing and submitting this application I am requesting an expedited connection;
2. I have read and understood the terms of Endeavour Energy’s Model Standing Offer for a LV
Basic Connection Service (as published on its website at www.endeavourenergy.com.au)
and a connection offer by Endeavour Energy for a LV Basic Connection Service on the terms
of that Model Standing Offer is acceptable to me; and
3. if Endeavour Energy is satisfied that the service requested by me falls within the terms of
Endeavour Energy's Model Standing Offer for a LV Basic Connection Service and notifies me
of this, then I will be taken to have accepted a connection offer by Endeavour Energy on the
terms of that Model Standing Offer on the date of this application.
Applicant’s / Applicant's Representative Signature:
________________________________________
FPJ6006 July 2013
Date: ______/______/______
Page 1 of 1
Application for Connection of Load including all
Strata Developments
Please return completed form along with all attachments to: Endeavour Energy, PO Box 811 Seven Hills NSW 1730
Email: [email protected] | Fax: 02 9853 7925 | For connection enquiries, please contact 133 718
This form should be used in the following cases:
All connections or augmentations of load other than single urban residential premises of less than 63
Amperes 3 phase or 100 Amperes single phase.
Note: When applying for a Temporary Builder’s Supply (TBS), another application for connection of
permanent load or reference number of existing application for connection of permanent load
is also required.
All information requested should be provided. Where not applicable please insert N/A.
Applications submitted with inadequate information will not be accepted.
Retail Customer Details
In order for your application to be accepted, you must have a Retail Electricity account with the
Retailer of your choice for your site and a National Meter Identifier (NMI). Please indicate below.
Retail Company_______________________ NMI ____________________________
Customer Name_______________________________________________________
Further information regarding establishing a Retail account and choosing a Retailer can be found at
http://www.ipart.nsw.gov.au/Home/For_Consumers/Choosing_an_energy_supplier
Site Details
Lot & DP No. _____/_________
Cross Street ___________________
Street No._________
Street Name __________________________________
Suburb / Town ___________________________
Post Code __________
Local Council / Shire _____________________________
UBD Map & Reference No. ________/________
Nearest Substation No. ____________ Adjacent Pole No. ___________
Pillar No._____________ _____
New Connection
Additional Load
Existing Service Upgrade (3 phase)
Temporary Builder’s Supply (TBS)
Permanent Load for TBS submitted
OR
Permanent Load for TBS attached
Existing permanent load application ref. (where applicable): ______________________________
Date permanent supply is required ______/______/______
Specify Land Zoning (For land zoning, refer to local Council, Development Application or Rates
Notice) ____________________________________________________________________________________________
Development Type:
Domestic
Commercial
Shop
Industrial
Government
Utilities
Other Specify __________________________
Units
No of Units _______
Gas reticulation on site
 Yes
 No
Footpaths/driveways to be constructed on site
Load Details
 Yes
 No
Calculated Maximum Demand Summary
A
B
C
Removed Load
Existing Load
Additional Load
Total Load
Number of phases required:
FPJ6009 July 2013
Amps
Amps
Amps
Amps
 Single Phase
 Three Phase
* Maximum demand assessment based on
AS3000 must be attached
* For multi-residential developments please
provide details of floor area, in squares, for
each unit on a separate attachment.
* For industrial/commercial developments
with uniform load, provide building area and
2
VA/m showing kVA and amps.
* For larger developments supporting load
details must be provided on a separate
attachment.
Page 1 of 2
Load Details (Continued)
Load details need to be completed by an electrician. For multiple occupancy residential premises,
villas, units, townhouses, etc, calculate the maximum demand using Endeavour Energy’s – “After
Diversity Maximum Demand” (ADMD) OR AS/NZS 3000 – the most onerous calculation is to be
used. The ADMD per unit applicable is 6.5 kVA. The final load assessment will be carried out by
Endeavour Energy and the assessed load may be lower or higher than the applied load.
Note:
Please provide detailed information describing your development with site plans and a copy of the
Development Agreement (DA) as attachments to support your request including harmonic loads,
excessive motor starting or other types of load that may cause quality of supply issues on the
network.
Applicant Contact Details
Name / Company____________________________
Street No. _______
PO Box _______
Contact Person__________________
Street Name _________________________________________________
Suburb / Town ___________________________
Phone ___________________
Mobile ___________________
Post Code ___________
Fax _____________________
Email __________________________________________________________________________
Applicant’s Representatives Contact Details
Name / Company____________________________
Street No. _______
PO Box _______
Contact Person__________________
Street Name _________________________________________________
Suburb / Town ___________________________
Phone ___________________
Mobile ___________________
Post Code ___________
Fax _____________________
Email __________________________________________________________________________
All correspondence to be sent to (select ONE only):
Applicant
Applicant’s Representative
Applicant's Acknowledgement and Agreement
I acknowledge and agree that:
1.
in signing and submitting this application I am requesting an expedited connection;
2.
I have read and understood the terms of Endeavour Energy’s Model Standard and Basic
Standing Offer for a LV Basic Connection Service and Standard Connection Services (as
published on its website at www.endeavourenergy.com.au) and a connection offer by
Endeavour Energy for a LV Basic or Standard Connection Service on the terms of the relevant
Model Standing Offer is acceptable to me; and
3.
if Endeavour Energy is satisfied that the service requested by me falls within the terms of
Endeavour Energy's Model Standing Offer for either a LV Basic or Standard Connection
Service and notifies me of this, then I will be taken to have accepted a connection offer by
Endeavour Energy on the terms of the relevant Model Standing Offer on the date of this
application.
Applicant’s/Applicant's Representative Signature:
________________________________________
Date: ______/______/______
* Contact details may be released to other customers with similar works in
progress nearby to facilitate co-operation in design and construction
activities.
FPJ6009 July 2013
 Yes  No
Page 2 of 2