BUSINESS MOBILE PLUS AND BUSINESS MOBILE MAXIMISER™ PLANS MAR11

VISIT A TELSTRA STORE
CALL 13 2000 OR YOUR ACCOUNT REPRESENTATIVE
CLICK TELSTRA.COM/BUSINESS
BUSINESS MOBILE PLUS
AND BUSINESS MOBILE
MAXIMISER™ PLANS
Exclusive business offers, ABN required.
MAR11
XXXXXX
133787
IT’S HOW WE CONNECT
business
GET MORE WITH TELSTRA
BUSINESS MOBILE PLUS
AND BUSINESS MOBILE
MAXIMISER™ PLANS
You’ll find information about your plan and
what it has to offer in this brochure. For the
full terms and conditions that apply to your
plan go to telstra.com.au/customerterms/
bus_mobile_pricing.htm
If you need any help, you can now call us from
any Telstra fixed or mobile phone in Australia,
without it costing a cent. Simply dial 13 2000.
It’s just the start of changes we’re making at
Telstra – all to help serve you better.
02
BUSINESS MOBILE PLUS PLANS 04
YOUR NET READY OR EMAIL READY PACK
12
BONUS OPTIONS
18
BUSINESS MOBILE PLUS CASUAL PLANS
20
BUSINESS MOBILE MAXIMISER PLANS
22
03
BUSINESS MOBILE
PLUS PLANS
Your Business Mobile PLUS Plan gives you great
choices, value and benefits.
$100, $130
$150
OR
BUSINESS MOBILE PLUS PLANS
FOR 24 MONTHS
Unlimited standard calls and more for
use in Australia
When you’re in Australia and calling other services
in Australia, these plans give you great benefits.
Our $130 and $150 Plans also have an allowance
for international calls:
$ 100 Business Mobile PLUS Plan – unlimited standard
national calls and unlimited diversion of calls from
mobiles to most other fixed and mobile numbers in
Australia. This plan doesn’t include any allowance for
SMS, MMS or MessageBank® diversion and retrieval,
so you need to pay for these separately.
$ 130 Business Mobile PLUS Plan – unlimited standard
national calls, SMS and MMS, unlimited MessageBank
diversion and retrieval and unlimited diversion of calls
from mobiles to most other fixed and mobile numbers
in Australia. Plus, $50 each month for calls, SMS and
MMS to international numbers.
$ 150 Business Mobile PLUS Plan – unlimited
standard national calls, SMS and MMS, unlimited
diversion of calls from mobiles to most other fixed
and mobile numbers and a choice of either unlimited
MessageBank diversion and retrieval or (for those
who like Voice2Text™) free MessageBank diversion
and retrieval and unlimited Voice2Text messages,
all while in Australia. Plus, $100 each month for calls,
SMS and MMS to international numbers and $50 each
month for International Roaming.
See pages 30 and 31 for important information.
04
05
$25 to $85 and $120
BUSINESS MOBILE PLUS PLANS
for 24 months
Included allowance for standard calls,
SMS, MMS and data for use in Australia
Use each month’s included allowance for your standard
national calls, SMS and MMS or data downloads in Australia.
Any unused allowance expires monthly.
+
Share included credit across your account
Save by sharing unused monthly included credit between
eligible services on the same account.
+
Choice of a Bonus Option to save
Save by selecting a Bonus Option that suits the way you
use your mobile.
+
Included data allowance for use in Australia
Your Business Mobile PLUS plan has an included data
allowance for you to use on the move for mobile email
and internet browsing while in Australia. This included
data cannot be shared and any unused data expires monthly.
+
More mobiles, more value
Save more when you have more eligible mobile services on
the same account – with lower voice rates, video call rates
and call connection charges.
+
Per second charging
Instead of being charged for 30-second blocks, you only pay
for what you use (plus any applicable call connection fee) for
voice and video calls to mobiles and landlines in Australia.
+
Same call rates for voice and video
You won’t pay more for national video calls. Voice and video
calls to mobiles and landlines in Australia are charged at the
same rate (before the application of Bonus Options).
See pages 30 and 31 for important information.
06
07
ALL BUSINESS MOBILE PLUS PLANS
Free voice calls in Australia to mobiles on
the same account
National voice calls made from your Business Mobile
PLUS Plan services to other eligible mobiles on your
account are FREE – no timed charge, no connection fee.
+
Subsidised handset
If you took up a 24-month Phone Plan you’ll get
a subsidised handset from a select range of mobile
phones. If there is a charge for your handset (Handset
Charge) you’ll pay the Handset Charge in monthly
instalments for 24 months, in addition to your minimum
monthly spend.
OR
Loyalty Bonus Credit
If you took up a 24-month Member Plan and brought
your own mobile phone, or took up our Mobile Repayment
Option, you will receive a monthly Loyalty Bonus Credit.
OR
12-month plan
You can also take up a 12-month Member Plan without
a subsidised handset or Loyalty Bonus Credit.
See pages 30 and 31 for important information.
08
09
Business Mobile PLUS Member and Phone Plans
MONTHLY FEE
Monthly Included Allowance
$10
$0
$25
$15
$35
$35
Monthly Loyalty Bonus Credit
$0
$5
$10
(for 24-month SIM only option)
Bonus Option
No
Yes
Yes
Monthly allowance for
$0
$0
$0
International Roaming
Monthly allowance for calls and
$0
$0
$0
messages to International numbers
Minimum cost for
$300
$420
12 months $120
$600
$840
24 months $240
(plus usage in excess of, or excluded
from, included monthly allowance)
STANDARD VOICE AND VIDEO CALL RATES TO
Call
NUMBER OF
connection
MOBILE SERVICES
fee
1-4 mobiles
20c
50c
49c
30c
5-10 mobiles
19c
27c
26c
24c
11-19 mobiles
18c
26c
25c
22c
20-39 mobiles
17c
24c
23c
20c
40-79 mobiles
14c
22c
22c
19c
80+ mobiles
11c
21c
21c
18c
SMS AND
SMS (1-39 mobiles)
25c per 160 character
SMS (40+ mobiles)
20c per 160 character
MMS
50c per message per
International SMS
50c per 160 character
International MMS
75c per message per
MESSAGEBANK AND
MessageBank Retrieval
14c per 30 seconds
MessageBank Call Forward
6c per 30 seconds
Call Forward
6c per 30 seconds
†With the $150 Business Mobile PLUS Member or Phone Plan you
have the choice of either free MessageBank diversion and retrieval
in Australia, or free MessageBank diversion and retrieval with
unlimited Voice2Text messages in Australia.
10
$45
$65
$85
$100
$120
$130
$150
$120
Unlimited
standard calls
and messages
(see page 5)
$45
$65
$85
Unlimited
standard
calls (see
page 5)
$12.50
$15
$17.50
$17.50
$25
$20
$30
Yes
Yes
Yes
No
Yes
No
No
$0
$0
$0
$0
$0
$0
$50
$0
$0
$0
$0
$0
$50
$100
$540
$1,080
$780
$1,560
$1,020
$2,040
$1,200
$2,400
$1,440
$2,880
$1,560
$3,120
$1,800
$3,600
ELIGIBLE LANDLINES AND MOBILES IN AUSTRALIA
Rates per 30 seconds and charged per second
27c
24c
19c
0c
23c
21c
17c
0c
21c
20c
16c
0c
19c
18c
14c
0c
18c
16c
12c
0c
17c
15c
11c
0c
MMS
message per recipient in Australia
message per recipient in Australia
recipient in Australia
message per recipient
recipient
CALL FORWARD
15c
14c
13c
11c
10c
9c
0c
0c
0c
0c
0c
0c
0c†
0c†
0c
6c per 30
seconds
0c†
See pages 30 and 31 for important information.
11
YOUR NET READY OR
EMAIL READY PACK
Net Ready Pack
To find out if your mobile is compatible with your
email solution, visit a Telstra store or call 13 2000 free
from your Telstra fixed or mobile phone in Australia.
If you chose the Net Ready Pack, a data allowance is
included in your Monthly Fee. You can use your data
allowance for WAP, internet or modem usage, but it
can’t be shared across services on the same account.
MONTHLY ACCESS FEE
Included data to use in Australia
$25
$35
$45
$65
$85
$100
$120
$130
$150
50MB
100MB
600MB
1GB
2GB
2GB
2GB
3GB
5GB
$1,200
$2,400
$1,440
$2,880
$1,560
$3,120
$1,800
$3,600
Excess data charge (per MB)
Minimum cost
12 months
24 months
25c
$300
$600
$420
$840
$540
$1,080
$780
$1,560
$1,020
$2,040
See pages 30 and 31 for important information.
12
13
Email Ready Pack
You can use your data allowance for WAP, internet
or modem usage, but it can’t be shared across
services on the same account. For Telstra Mobile
Connect Packs, speeds slow to 100kbps when
1GB email usage is reached. You’ll need a compatible
mobile for your email solution.
If you have a compatible BlackBerry® handset or
Telstra Mobile Connect compatible phone, an Email
Ready Pack:
gives you 100MB of included data for browsing
the mobile internet in Australia; and
To find out if your mobile is compatible for your
email solution, visit a Telstra store or call 13 2000
for more information.
allows you to send and receive emails (including
attachments) while in Australia.
MONTHLY ACCESS FEE
$25
$35
$45
$65
$85
Included data to use in Australia
$100
$120
$130
$150
100MB
Excess data charge (per MB)
25c
EMAIL READY PACK
BlackBerry Individual Solution
$30
$20
$10
$0
$0
$0
$0
$0
$0
BlackBerry Enterprise
Server Solution
$50
$50
$40
$40
$20
$20
$20
$10
$0
Telstra Mobile Connect
$10
$10
$10
$10
$0
$0
$0
$0
$0
MINIMUM COSTS
BlackBerry Individual Solution
12 months
24 months
$660
$1,320
$660
$1,320
$660
$1,320
$780
$1,560
$1,020
$2,040
$1,200
$2,400
$1,440
$2,880
$1,560
$3,120
$1,800
$3,600
BlackBerry Enterprise Server
12 months
24 months
$900
$1,800
$1,020
$2,040
$1,020
$2,040
$1,260
$2,520
$1,260
$2,520
$1,440
$2,880
$1,680
$3,360
$1,680
$3,360
$1,800
$3,600
$420
$840
$540
$1,080
$660
$1,320
$900
$1,800
$1,020
$2,040
$1,200
$2,400
$1,440
$2,880
$1,560
$3,120
$1,800
$3,600
Telstra Mobile Connect
12 months
24 months
See pages 30 and 31 for important information.
14
15
Usage packs
Unlimited MessageBank diversion
and retrieval
If you want even more cost certainty as part of
your mobile plan, you can always add a usage
pack to help cover your calling patterns. If you’ve
chosen the Untimed Calling Pack, you won’t be
able to choose a Bonus Option.
The $10 MessageBank diversion and retrieval
option caps diversion and retrieval charges for
all MessageBank usage on Member or Phone Plans
from $25 to $120 for 12 or 24 months. Any applicable
MessageBank subscription charges apply. If you
select the MessageBank Diversion and Retrieval
Pack, you will not be eligible to choose some Bonus
Options. Our FairPlay policy applies.
Untimed Calling Pack
Pay an additional monthly fee to add an Untimed
Calling Pack to any Business Mobile PLUS Member
or Phone Plan from $35 to $85 and $120 and only
pay call connection charges for calls to most
standard fixed and mobile numbers in Australia.
Port-In Credit
MOBILE $35 $45 $65 $85 $100 $120 $130 $150
PLAN
Monthly
pack
charge*
$50
$40
$30
N/A
$30
Bring your mobile number to Telstra from any other
carrier and we’ll thank you with a once-off Port-In
Credit equal to three months access on your new
Business Mobile PLUS Plan. You need to stay on
a $35 or higher plan for at least 24 months or you
may be required to repay the credit on pro-rata basis.
N/A
MOBILE $35
PLAN
* In addition to monthly fee for your plan.
SMS Pack
Add an SMS Pack to any Business Mobile PLUS
Member or Phone Plan from $25 to $120 and you
can save on sending messages. SMS Packs cover
standard national SMS with up to 160 characters
sent to recipients in Australia.
50 standard NATIONAL SMS
$5
200 standard NATIONAL SMS
$10
Additional standard SMS
to recipients in Australia
20c
All standard MMS to
recipients in Australia
25c
$45
$65
$85 $100 $120 $130 $150
Once-off
Port-In $105 $135 $195 $255 $300 $360 $390 $450
Credit
If you want help to work out how much mobile
email and internet data you’ll need to include,
click telstra.com/business/nextg
See pages 30 and 31 for important information.
16
17
BONUS OPTIONS
Any Mobile
If you connect to a Business Mobile PLUS Plan with
a monthly access fee from $25 to $85, or $120 for
12 or 24 months, you’ll have chosen one of these
value-packed Bonus Options.
Even better rates for calls to eligible mobiles on any
network (except Pivotel) within Australia 24/7.
Business Hours
Lower rates on eligible voice calls to landlines and
mobiles within Australia between 7am and 7pm,
7 days a week (call connection charges apply).
NUMBER OF
MOBILES
1-4
5-10 11-19 20-39 40-79
80+
Rate (per 30 sec
and charged
per second)
15c
14c
8.5c
13c
11c
9c
NUMBER OF
MOBILES
1-4
5-10 11-19 20-39 40-79
80+
Rate (per 30 sec
and charged
per second)
12c
12c
8.5c
11c
10c
9c
Free MessageBank diversion and retrieval
and no call connection
Pay nothing for your MessageBank diversion
and retrieval calls in Australia (monthly charge
may apply).
Untimed to fixed lines
Only pay call connection for all your mobile calls
to eligible Australian landlines.
18
NUMBER OF
MOBILES
1-4
5-10 11-19 20-39 40-79
80+
Call connection
charge
20c
19c
11c
18c
17c
14c
All of our Bonus Options are subject to Telstra’s
FairPlay policy. You can change your Bonus Option
once a month by calling us on 13 2000. Any change
you make within 30 days of your previous change
will incur a $15.00 (GST incl.) fee.
See pages 30 and 31 for important information.
19
BUSINESS MOBILE
PLUS CASUAL PLANS
If you chose a Business Mobile PLUS
Casual Plan, you’ll have the flexibility
of no fixed term contract plus great rates,
included voice, SMS, MMS and video calls
and pay-as-you-go data.
Business Mobile PLUS Casual Plans
MONTHLY FEE
$35
Monthly Included
Credit (for eligible
voice, text and data)
$35
Data charges
$2 per MB while in Australia
Call connection fee
30c per call for all voice and
video calls to standard Australian
fixed and mobile numbers
Plus you’ll get even better voice and
video call rates, depending on the number
of eligible mobile services connected
to your Business Mobile PLUS account.
Number of mobile
services on
your account
Voice and video call rates to
eligible landlines and mobiles
in Australia – per 30 seconds
and charged per second
1-4 mobiles
50c
Net Ready Packs, Email Ready Packs,
Loyalty Bonus Credits and Bonus Options
are not available on Business Mobile PLUS
Casual Plans.
5-10 mobiles
45c
11-19 mobiles
42c
20-39 mobiles
41c
40-79 mobiles
38c
80+ mobiles
36c
OTHER CHARGES
SMS to recipients
in Australia
25c per 160 character
message per recipient
MMS to recipients
in Australia
50c per message
per recipient
Call Diversion
6c per 30 seconds
International SMS
50c per 160 character
message per recipient
International MMS
75c per message
per recipient
MessageBank Call Forward
6c per 30 seconds
MessageBank Retrieval
14c per 30 seconds
See pages 30 and 31 for important information.
20
21
BUSINESS MOBILE
MAXIMISER™ PLANS
Your Telstra Business Mobile Maximiser Plan
gives you great value, benefits and choices.
Business Mobile Maximiser BYO Plans
Ideal if you didn’t need to upgrade your handset.
You’ll get more included benefits such as extra
included allowance, more data, unlimited standard
national SMS and unlimited MessageBank in
Australia on $59 and above plans.
Business Mobile Maximiser Handset Plans
You’ll have one of these plans if you upgraded
your handset with either a 24-month contract and
a subsidised handset (Business Mobile Maximiser
Subsidy Plan) or a Mobile Repayment Option (MRO)
to pay off your handset in monthly instalments
over 12 or 24 months (Business Mobile Maximiser
MRO Plan).
Unlimited standard calls, SMS and MMS
in Australia on our $99 and $129 Business
Mobile Maximiser Plan
If you chose our $99 Business Mobile Maximiser BYO
Plan or our $129 Business Mobile Maximiser Handset
Plan, you can make unlimited standard national
calls, and send unlimited standard national SMS
and MMS. You also get free MessageBank diversion
and retrieval calls in Australia, and unlimited diversion
of calls from mobiles to most other fixed and mobile
services in Australia. Even better, you get $50 each
month for calls, SMS and MMS to international
numbers. To top it off, your plan comes with 3GB
of data each month to use in Australia.
Unlimited standard SMS in Australia
on our $49 and above Business Mobile
Maximiser BYO Plans or $59 and
above Business Mobile Maximiser
Handset Plans
If you chose one of these plans you can send
unlimited standard SMS to most Australian numbers.
See pages 30 and 31 for important information.
22
23
Unlimited MessageBank retrieval and
diversion in Australia on our $59 and
above Business Mobile Maximiser BYO
Plans or $79 and above Business Mobile
Maximiser Handset Plans
If you chose one of these plans you will not pay
any retrieval or diversion or connection charges
for MessageBank usage in Australia.
Great allowance for calls, SMS and
data on our other Business Mobile
Maximiser Plans
While you are in Australia, use each month’s included
allowance for your standard calls, standard SMS
(includes Telstra and Optus Satellite), data usage,
call diversions to Fixed and Mobile numbers in
Australia, MessageBank diversion and retrieval
charges and calls to 13 and 18 numbers. Unused
allowance expires at the end of each month.
Subsidised handset
If you took up a Business Mobile Maximiser Subsidy
Plan you’ll get a subsidised handset from a select
range of mobile phones.
If there is a charge for your handset (Handset
Charge) you’ll pay the Handset Charge in monthly
instalments for 24 months, in addition to your
minimum monthly spend.
Monthly MRO Bonus credit
If you bought a new mobile with a Monthly
Repayment Option (MRO) for 12 or 24 months and
your Business Mobile Maximiser MRO Plan contract
length is the same (ie both are either 12 or 24
months) and starts on the same date, you’ll get
a monthly MRO Bonus credit of up to $30 a month.
Free voice calls in Australia to mobiles
on the same account
National voice calls made from Business Mobile
Maximiser Plan services to other eligible services
on your account are FREE – no timed charge and
no connection fee.
Included data across all plans
With a generous allowance for mobile broadband
usage on the Next G® network, you can use your
Business Mobile Maximiser Plan to connect online
and via email while in Australia. Unused data expires
monthly. You can add a Business Mobile Data Pack
if you need more data.
Same call rates for voice and video
You won’t pay more for video calls. Voice and video
calls to eligible mobiles and landlines in Australia
are charged at the same rate.
See pages 30 and 31 for important information.
24
25
Business Mobile Maximiser Handset Plans
MONTHLY FEE
$49
$59
$79
$99
$129
Total included allowance for standard
national calls and messages in Australia
$450
$550
$800
$1,200
Unlimited
standard
calls and
messages
(see page 23)
Included data for use in Australia
1GB
1.5GB
2GB
2.5GB
3GB
Excess data charge (per MB)
25c
Standard national voice and video rate (per 60 secs or part thereof)
90c
90c
90c
90c
Included
Call connection (video and voice calls)
35c
35c
35c
35c
Included
Standard SMS rate (per 160 characters to recipients in Australia)
25c
MMS rate (per standard MMS to recipients in Australia)
50c
50c
50c
50c
Included
$588
$1,176
$708
$1,416
$948
$1,896
$1,188
$2,376
$1,548
$3,096
Your monthly MRO bonus credit
$10
$15
$20
$25
$30
Allowance each month for calls and
messages to International numbers
$0
$0
$0
$0
$50
MessageBank retrieval (per 60 secs or part thereof)
90c
90c
0c
0c
0c
MessageBank connection
35c
35c
0c
0c
0c
Minimum cost
12 months
24 months
(plus usage in excess of, or excluded from,
the Monthly Allowance and any handset repayments)
Included
See pages 30 and 31 for important information.
26
27
Business Mobile Maximiser BYO Plans
MONTHLY FEE
$49
$59
$79
$99
Total included allowance for standard
national calls and messages in Australia
$550
$800
$1,200
Unlimited
standard calls
and messages
(see page 23)
Included data for use in Australia
1.5GB
2GB
2.5GB
3GB
Excess data charge (per MB)
25c
Standard national voice and video rate (per 60 secs or part thereof)
90c
90c
90c
Included
Call connection (video and voice calls)
35c
35c
35c
Included
Standard SMS rate (per 160 characters to recipients in Australia)
MMS rate (per standard MMS to recipients in Australia)
Included
50c
50c
50c
Included
$588
$1,176
$708
$1,416
$948
$1,896
$1,188
$2,376
Allowance each month for calls and messages
to International numbers
$0
$0
$0
$50
MessageBank retrieval (per 60 secs or part thereof)
90c
0c
0c
0c
MessageBank connection
35c
0c
0c
0c
Minimum cost
12 months
24 months
(plus usage in excess of, or excluded from,
the Monthly Allowance and any handset repayments)
Business Mobile Data Packs
If you think you’ll use more data than you get with
your plan, adding a Business Mobile Data Pack will
help you to avoid excess usage charges. Plus, if your
usage is even higher than you planned, you can
simply move up to the next Business Mobile Data
Pack, which could help you stay on top of your costs.
Business Mobile
Data Pack
$10
$19
$29
$39
$69
Monthly access fee
$10#
$19#
$29#
$39#
$69#
Monthly included
eligible data
allowance for use
in Australia†
1GB
2GB
3GB
5GB
12GB
Excess usage
charges (per MB)^
25c
25c
10c
10c
5c
You must also connect and stay connected to an eligible Telstra
post-paid mobile voice plan. † Unused data expires each month,
excludes usage while overseas. ^ Price indicated is per 1024KB
(1024KB = 1MB) but actual charge is per KB block.
#
See pages 30 and 31 for important information.
28
29
THINGS YOU NEED TO KNOW
Standard calls and messages
You can use the monthly included allowance of your Telstra
Business Mobile PLUS Plan or the Monthly Allowance of your
Telstra Business Mobile Maximiser Plan for standard calls and
messages in Australia. Standard calls and messages means
most types of national direct dial voice calls and data calls,
(including WAP, circuit or packet switched data calls, internet
usage, SMS and MMS), MessageBank, Video MessageBank,
voice calls to a 13 number (including 1300 or 1345 numbers),
‘1800’ numbers, video calls and calls to most Telstra satellite
mobile numbers. Standard calls on Business Mobile Maximiser
Plans also include selected 12xxx numbers – 1223, 1225,124124,
12488, diversion of calls to fixed numbers in Australia with
an 02, 03, 07 or 08 area code and mobile numbers in Australia
commencing with 04xx but excludes diversion to any other
number and any other calls or messages determined by us. See
telstra.com.au/customerterms for charges to calls and messages.
Some call types including calls to the Sensis 1234 service, calls to
12 455, third party content calls, international calls and messages,
international roaming calls and messages, premium SMS and
MMS, calls to 19xx and 12xx numbers wake up and reminder
calls, operator assisted calls, information calls, reverse charge
calls and any other calls or messages determined by us are
excluded. Calls to Pivotel mobiles are not available. Unused
included allowance and Monthly Allowance expire monthly.
Sharing your included allowances
Any unused shared included allowance expires monthly. You can
only share your included allowance with other mobile services
on compatible plans on the same account as your Business
Mobile PLUS Plan services. You cannot share included allowances
between the Business Mobile Maximiser Plans. You can’t share
your included data. The included allowance on the $100, $130
and $150 Business Mobile PLUS Plans cannot be shared. Other
eligible mobile services are those with Telstra Business Mobile
Plans, Telstra Mobile Business Plans, Telstra Business FleetSelect
Plans, Consumer Mobile Plans (excluding Business Mobile
Maximiser Plans), Telstra Mobile Broadband, BlackBerry
Individual Solution Plans, BlackBerry Enterprise Server Solution
Plans and Microsoft® Mobile Enterprise Solution Plans. You
cannot have Telstra Business Talk Plans, Telstra Business Talk
Saver Plans, Telstra Business Untimed Plans, Telstra Business
Mobile Select Plans, Telstra Business Mobile Cap Plans, Telstra
Business Mobile Maximiser Plans, or any cap plans on the same
account as your Business Mobile PLUS Plan services, unused
included calls will not be able to be shared between any services
(including between your Business Mobile PLUS Plan services).
Unlimited allowances and free intra-account calls
Our FairPlay Policy applies. See telstra.com.au/customerterms for
details of our FairPlay Policy. Non-cap plans (eg. Business Mobile
PLUS plans, Business FleetSelect plans) are not eligible to be on
the same account as Business Mobile Maximiser Plans. Likewise,
the Business Mobile Maximiser Plans are not eligible to be on the
same account as non-cap plans. You must not use the unlimited
SMS text messages to send messages to any numbers that we
reasonably believe have been set up to enable you or another
person to commercially exploit our services
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Unlimited Standard SMS
Some types of SMS are excluded from this offer. MMS, international
or premium SMS, Video MMS, content MMS, SMS voting, SMS
games, PocketNews, WebNotes, MobileFun, SMS Access Manager,
Online SMS Business, some SMS Chat, SMS to Pivotel numbers
and some Instant Messaging Services. You will need to pay for
these separately. A single SMS is up to 160 characters. For longer
SMSs, we charge the SMS fee for each 153 standard characters
or part thereof.
Unlimited MessageBank
Customers connecting to eligible Business Mobile Maximiser
Plans will not pay for MessageBank connection, diversion and
retrieval in Australia. The unlimited MessageBank only applies
to the standard diversion and retrieval and does not apply
to Voice2Text, Message2Text™, Memo and MessageBank Plus;
and you will need to pay for these separately. Other associated
charges such as Access and messaging charges will still apply.
Net Ready and Email Ready
Unused data expires monthly. Excess usage charges of 25c per
MB apply for data use in excess of the included monthly data
allowance unless you have added a data pack to your service,
in which case the excess data usage rate for your chosen data
pack will apply. Additional charges apply for sending/receiving
email when overseas and these charges are not subject to the
Excess Usage cap. Our FairPlay Policy applies. See telstra.com.au/
customerterms for details of our FairPlay Policy. For Telstra
Mobile Connect Email Ready Packs, speeds slowed to 100kbps
when 1GB email usage is reached.
Included data allowance
You can use your included data allowance for most types of data
usage in Australia. You can’t share your included data with other
services on your account and any data you don’t use expires
monthly. For all Plans excluding the $129 Business Mobile Maximiser
Handset Plans, $99 Business Mobile Maximiser BYO Plan and
$100, $130 and $150 Business Mobile PLUS Plans, you can use
any unused Monthly Allowance or included allowance to pay
for excess data usage charges. If you have one of these plans,
you have to pay for any excess data charges separately.
Bonus Options
Bonus Options do not apply to premium content and information
services, calls to numbers beginning with 19, 12, 13, 1300 or 1800,
emergency calls, calls to Telstra Mobile Satellite services, calls
to Optus or Pivotel satellite phones, diversion calls, value added
services (such as reminder and wake-up calls), Dial It Services
(weather and time), Operator Assisted calls, calls involving
third-party content charging, international or international
roaming calls, MessageBank deposits and retrievals (except for
the Free MessageBank Bonus Option), Memo, PocketNews, calls
to the Sensis 1234 service, Directory Assistance, data calls (such
as SMS, MMS, BigPond Mobile Services, GPRS, 3G, Push to Talk
and Telstra Active) or video calls.
The BlackBerry® and RIM families of related marks, images and symbols are the exclusive
properties of and trademarks or registered trademarks of Research in Motion Limited –
used by permission. Microsoft is a trademark of the Microsoft group of companies.
™ and ® are trade marks and registered trade marks of Telstra Corporation Limited
ABN 33 051 775 556
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